Polycom KH 150 SE User's Manual
Contents
1. Inter Tel Axxess and Axxent LinkPlus Interface Guide SpectraLink 6000 System SpectraLink 8000 System January 2008 Edition eae 3 POLYCOM Version D LinkPlus Interface Guide Inter Tel Axxess and Axxent Trademark Information Polycom and the logo designs SpectraLink LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom Inc in the United States of America and various countries All other trademarks used herein are the property of their respective owners Patent Information The accompanying product is protected by one or more US and foreign patents and or pending patent applications held by Polycom Inc Copyright Notice Copyright 1998 to 2008 Polycom Inc All rights reserved under the International and pan American copyright Conventions No part of this manual or the software described herein may be reproduced or transmitted in any form or by any means or translated into another language or format in whole or in part without the express written permission of Polycom Inc Do not remove or allow any third party to remove any product identification copyright or other notices Every effort has been made to ensure that the information in this document is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom Inc Notice2. Polycom Inc has prepared this document for use by Polycom personnel and customers The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom nor be implied to grant any license to make use or sell equipment manufactured in accordance herewith Polycom reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult Polycom to determine whether any such changes have been made No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity response time performance suitability for use or performance of products described herein shall be deemed to be a warranty by Polycom for any purpose or give rise to any liability of Polycom whatsoever Contact Information Please contact your Polycom Authorized Reseller for assistance Polycom Inc 4750 Willow Road Pleasanton CA 94588 http www polycom com PN 1725 36135 001_D doc About this Guide PN 1725 36135 001_D doc Polycom is the market leader in multi cellular wireless telephone systems for the workplace We manufacture a range of products to suit any size installation All Polycom products use our LinkPlus digital integration technology to integrate with various digital switch platf
3. 001 SpectraLink e340 h340 1640 Wireless Telephone Configuration and Administration 72 1065 09 SpectraLink 6020 Wireless Telephone and Accessories User Guide 1725 36092 001 SpectraLink 8020 8030 Wireless Telephone and Accessories User Guide 1725 36023 001 Available at http www spectralink com resources manuals jsp Telephone Switch Interface Matrix 1725 36128 001 Available at http www spectralink com resources interface_guides jsp Contacting Polycom Polycom wants you to have a successful installation If you have questions please contact our Customer Support Hotline at 800 775 5330 The hotline is open Monday through Friday 6 a m to 6 p m Mountain time 4 PN 1725 36135 001_D doc About this Guide Icons and Conventions This manual uses the following icons and conventions f Caution Follow these instructions carefully to avoid danger es Note these instructions carefully Label This typeface indicates a key label or button on SpectraLink hardware PN 1725 36135 001_D doc 5 Plan the Interface The system administrator programs the telephone system for use with the Wireless Telephone System using the normal administration terminal or procedures Programming can be done after the handsets are registered Recommended programming includes assigning extension numbers to the handsets and programming features on the telephone system so they are easily accessible from the handsets For ana
4. document to track the port numbers extensions users and features assigned to handsets Telephone Display The SpectraLink Wireless Telephone will display the telephone number as it is dialed Certain characters may be used by the system that are not implemented in the handset Flashing characters are not implemented on the handset nor is rolling or scrolling of text Although some desksets do not have a display any display information sent by the system will be displayed on the handset Handset indicators Line indicators are associated with line access keys Status indicators or icons are associated with voicemail low battery function other functions and service interruption A left or right arrow is displayed when the screen can be toggled either left or right to display more characters The handset icons indicate trunk or intercom usage The following table outlines the line icons and their related Digital Keyset LED indication Handset Icon Description Keyset LED Equivalent Off On hook or not in use Off On Steady I C or Trunk in use Slow Blink or Steady Light Slow Blink I C or Trunk is re calling from Medium Blink Hold or Transfer Fast Blink VC or Trunk is ringing or Fast Blink camped on Wink VC or Trunk is on Hold Flutter LinkPlus Interface Guide Inter Tel Axxess and Axxent Feature Programming Requirements When planning the interface the following information must be taken i
5. not be made available on the handset In such a case disable all speakerphone features particularly any hands free features that activate the speaker with the telephone on hook 1 LinkPlus Interface Guide Inter Tel Axxess and Axxent Ring types Handset ring types soft normal vibrate etc are programmed by the handset user and are not accessible or changeable by the system switch Whenever possible the audible ringer on the handset will follow the cadence provided by the system switch Call progress tones provided by the host system will be passed through to the handset PN 1725 36135 001_D doc 2 Interface Implementation This section describes the recommended programming to use the Wireless Telephone System with an Inter Tel Axxess or Axxent System The procedures assume e The Axxess or Axxent system is installed and operational in an approved configuration See the Telephone Switch Interface Matrix document for tested configurations e A trained Inter Tel technician or system administrator will be on site with the SpectraLink installer to program the system e The SpectraLink 6000 System or SpectraLink 8000 Telephony Gateway is installed and the handsets are available for programming The Inter Tel Axxess digital interface to the SpectraLink 6000 System is licensed for use in the U S and Canada only Set the Switch Interface Type PN 1725 36135 001_D doc SpectraLink 6100 MCU The SpectraLink 6100 Master C
6. template to program the other handsets e All handsets are different All handsets are programmed differently so each handset will be programmed individually Before installation the parameters of the wired phones should be verified to plan the parameters required for the handsets Extension assignment What extension numbers will be assigned to the handsets Outgoing trunk access Which trunk group will be selected when the user goes off hook System forwarding If this system supports forwarding what is the forwarding path and forwarding conditions for this telephone Does it belong to a hunt group Toll restrictions To which toll restriction class of service should this station be assigned Mailboxes What are the parameters of this station s voice mailbox Programmable keys Determine which features if any should be programmed on the handsets These assignments may emulate assignments on the user s wired set If possible identify a wired set that is programmed exactly or close to the way the handsets should be programmed This set can be used to copy the programming to the new handsets 8 PN 1725 36135 001_D doc Plan the Interface Assign Extension Numbers The Wireless PN 1725 36135 001_D doc The wire contractor should inform the system administrator which port numbers have been designated for the handsets The system administrator may use the Extension Assignments Worksheet at the end of this
7. CN 7 FCN 6 FCN 2 7 FCN 9 U FCN Standard Digital Keyset Key mapping PN 1725 36135 001_D doc PN 1725 36135 001_D doc Interface Implementation The FCN number and LINE number labels represent the key sequence on the handset mapped to the corresponding key on the desk set The handset function menu default settings are shown in the table below these may be changed as described above in Function Menu Programming Some of these functions Mute Redial Forward etc are activated by softkeys or FCN menu options on the SpectraLink 6000 and SpectraLink 8020 8030 Wireless Telephones FCN 1 FCN 5 FCN 7 FCN 9 FCN MUTE CNF REDL SYSPD SPCL FCN 2 FWD FCN 6 MSG FCN 8 TRANS FCN EXIT MENUS The Cancel function is mapped to FCN on the handset LinkPlus Interface Guide Inter Tel Axxess and Axxent Program Axxess or Axxent Program the Inter Tel system for use with the Wireless Telephone System using the Axxess PAL software package that is loaded on your programming PC Copy settings from a wired set If possible copy the settings from an existing wired telephone with similar features and keys to create a template handset Once this is done you can program additional options on one handset then copy the programming to other handsets o
8. log interfaces macro codes are in the document relating to configuring the system See SpectraLink 6300 MCU Operator s Console SpectraLink 6100 MCU Installation and Operation or SpectraLink 6100 MCU Installation and Operation The following information will help the system administrator set up the SpectraLink Wireless Telephones to operate in a way that feels familiar and comfortable to users Plan Programming PN 1725 36135 001_D doc Digital Interface programming for the Wireless Telephone System will be faster if it is planned in advance by verifying the parameters and features on the current telephone system and wired phones The system administrator must assign extension numbers to the handsets and plan the functions trunk access toll restrictions system features ringing options etc to be programmed for the handsets One of these scenarios concerning how the handsets are programmed should apply to this site e All handsets are programmed alike All handsets will be programmed exactly the same Depending on the capabilities of the switch the system administrator can often program one handset and use it as a model for all other handsets e Groups of handsets are programmed alike handsets are grouped into classes that are programmed alike Depending on the capabilities of the switch the system administrator can program LinkPlus Interface Guide Inter Tel Axxess and Axxent model handsets then use the model as a
9. nto account Line sequences The handset uses two types of key sequences to access PBX features and multiple lines Line sequences are those where the user presses the LINE key and then a number key The key map design designates line keys that should be programmed for line appearance so that they correspond to line sequences on the handset The LINE icon on the handset will reflect activity on the corresponding deskset key For this reason it is recommended that line appearance keys be used only for line access If only one line is assigned to a particular handset leave the other designated line keys identified on the key maps unassigned The corresponding handset LINE key sequences will then have no function Function sequences Function sequences are those where the handset user presses the FCN key and then a number key Designated function deskset keys programmed to system features such as Transfer and Conference may have their corresponding menu items display on the handset function menu See the key map diagram for the function keys that are available for feature programming Function Menu Programming SpectraLink 6300 MCU The function menu text defaults for the handsets associated with the SpectraLink 6300 MCU can be changed via the SpectraLink Operator s Console PN 1725 36135 001_D doc PN 1725 36135 001_D doc Plan the Interface SpectraLink 6100 MCU For the SpectraLink 6100 MCU the handset functi
10. on menu text can only be changed via remote configuration through the services of Polycom s Customer Support SpectraLink 8000 Telephony Gateways Function menu text options can be changed in the Administration Console of the SpectraLink 8000 Telephony Gateways Hold The Hold feature should be programmed to the Hold key as shown on the key map diagrams so that when the Hold key or softkey is pressed on the handset the call is placed on hold Mute The handset Mute function is hard coded to FCN 1 on the PTB4xx handset This function sequence is recommended but the system administrator can assign the Mute function to any available function key sequence or leave the function unassigned The SpectraLink 6000 and SpectraLink 8020 8030 Wireless Telephones use a Mute softkey Voicemail The message waiting icon on the handset is activated with the message indication of the deskset The voicemail feature on the deskset must be assigned to the feature key as shown in the key map diagrams Do not assign any other feature to this key since the associated LED is directly mapped to the message waiting icon on the handset This LED assignment must be used in order to support the message waiting icon Using this key for any other feature or for line access could cause unacceptable system performance Speakerphone If a handset such as the PTB 4xx has no speaker speakerphone function and functions that require the use of the volume keys will
11. ontrol Unit requires the switch interface type to be configured using the front panel buttons The configuration procedures are detailed in SpectraLink 6100 MCU Installation and Operation SpectraLink 6300 MCU When configuring the SpectraLink 6300 MCU the PBX interfaces are available as sub menu selections when defining the Interface Module type using the SpectraLink 6300 MCU Operator s Console Refer to SpectraLink 6300 MCU Operator s Console for details on configuring the Interface Modules 13 LinkPlus Interface Guide Inter Tel Axxess and Axxent SpectraLink 8000 Telephony Gateways Connect to the SpectraLink 8000 Telephony Gateway using the serial or modem interface From the Main Menu choose Gateway Configuration Scroll to Telephone Switch Type and press enter to change this field from the Submenu of PBX types select Inter Tel Axxess or Axxent Refer to SpectraLink 8000 Telephony Gateway Administration Guide for SRP for details on configuring the Telephone Switch Type Key mapping the Handset to Emulate Standard Digital Keyset Functionality Z INT R THL LINE 1 LINE 7 LINE 2 LINE 8 LINE 3 LINE 9 LINE 4 FCN 3 LINE 5 FCN 4 LINE 6 FCN 5 HOLD FCN 8 F
12. orms Using LinkPlus technology Wireless Telephones handsets emulate digital telephone sets to deliver advanced capabilities such as multiple line appearances and LCD display features This document explains the programming or administration required to use the host digital switch with the following Polycom products SpectraLink 6000 System SpectraLink 6300 MCU The SpectraLink 6300 MCU supports up to 3 200 Handsets and up to 1 000 Base Stations Up to 25 shelves can be interconnected for maximum system capacity SpectraLink 6000 System SpectraLink 6100 MCU Designed for smaller installations supporting up to 64 handsets and up to 16 Base Stations Up to four MCU controllers can be interconnected for maximum system capacity SpectraLink 8000 Telephony Gateway The SpectraLink 8000 Telephony Gateway is a wireless telephony product that provides high quality packetized voice communications using the Internet Protocol IP Different models of SpectraLink Wireless Telephones vary in functional capabilities This document covers the basic operational features of all handsets However certain handset or PBX features may not be supported by your emulation LinkPlus Interface Guide Inter Tel Axxess and Axxent Related Documents SpectraLink 6300 MCU Operator s Console 1725 36125 001 SpectraLink 6100 MCU Installation and Operation 1725 36097 001 SpectraLink 8000 Telephony Gateway Administration Guide for SRP 1725 36028
13. r groups of handsets Station features for handset Program the features and keys on the handset in the Individual Station Programming area on your programming PC Program the following as required for the parameters required on the handsets Account Codes Mailboxes Miscellaneous Flags Miscellaneous Port Information Miscellaneous Station Information Programmable Keys Special Purpose Station System Forwarding Toll Restrictions and Voicemail Information e Keyset Map Select the standard key set map e Ring Intercom This feature must be enabled The default is no change to yes e Shared Speakerphone Disable this feature if it is not supported on the handset Copy programming After the handset or handsets have been programmed use the copy function to copy the programming to all like handsets The installer can now test the handsets 16 PN 1725 36135 001_D doc Extension Assignments Worksheet Shelf __ Interface Module ______ Handset Ext Name Module Comment pobre Circuit Handset 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9 9 Handset 10 10 Handset 11 11 Handset 12 12 Handset 13 13 Handset 14 14 Handset 15 15 Handset 16 16 PN 1725 36135 001_D doc
Download Pdf Manuals
Related Search