Paxar 9840 User's Manual
Contents
1. The Ethernet print server has one bi color LED that tells the status of the print server During normal operation the LED is solid green for more than 30 seconds This does not mean the print server has an IP address or is attached to a NetWare queue but that all of the hardware is functioning properly and it has detected the presence of the network The following table describes the displays of the LED and possible solutions LED Display Description Action LED flashing The print server has not detected the green very presence of a network cable rapidly To determine the problem 9 times sec 1 Disconnect the print server from the printer Remove the network cable from the print server Plug the network cable back in until you hear a positive click Check the other end of the cable in the same manner Plug the print server back in If the print server still does not detect a cable continue below 2 Verify the cable is a 10Base T cable and it has an RJ 45 end The network cable must have a CAT 3 or higher rating Silver Satin or flat ribbon cable is not adequate 3 Connect to a network drop that a currently working PC or print server is using If the print server is still unable to detect the network cable contact Technical Support for assistance Troubleshooting 3 1 LED Display LED flashing green slowly 1 time sec LED is solid orange for more than 30 seconds LED alternately flashes orange and green2. Width Height Net Weight Operating Limits Storage Temperature Humidity Power Dissipation 3 6 inches 91 mm 2 5 inches 64 mm 0 8 inches 20 mm 2 5 ounces does not include power adapter 50 to 90 F 10 to 32 5 C 32 to 96 F 0 to 35 5 C Operating and Storage 5 to 90 non condensing Operating 4 watts maximum Specifications A 1 Wiring Specifications See the following cable pin outs Parallel Output Port Signal Assignments Pin Signal Name Source Description 1 nSTROBE Ethernet print server Indicates when the data on the data lines is valid 2 9 DATA 1 8 Ethernet print server Eight lines used for data transfer 10 Printer Data acknowledge signal from printer 11 BUSY Printer Indicates the printer is not ready to receive data 12 PAPER Printer Indicates a paper ERROR error 13 SELECT Printer Indicates the printer is on line 14 nAUTOFEED Ethernet print server Used for IEEE 1284 compliance 31 Ethernet print server Instructs the printer to initialize 32 nFAULT Printer Indicates a printer error condition 36 nSELECT IN Ethernet print server Used for IEEE 1284 compliance 16 17 GND N A Ground 19 30 N A 15 18 NC Not connected 33 35 3 z O 3 A 121456 7 201000 1 212 14 15 16 17 12 1929202122212426 11111141515 A 2 Specifications KARTEN X od CH SCREENS Ere pu Rem SOR ry OAR EEE IE ER 2 s
3. the Ethernet print server In normal operation the Status indicator flashes orange during power up self test and then changes to a solid green when it passes the self test Solid green indicates a connection has been made with a 10Base T hub Flashing green rapidly indicates the network connection is faulty or does not exist Flashing green slowly indicates print job activity Solid orange for more than 30 seconds indicates the print server has failed Power On Self Test Flashing alternately orange and green for longer than two minutes indicates the print server is in firmware download mode See Chapter 3 Troubleshooting for any problems you may have Test A test button located on the side of the Ethernet print server is provided to allow detailed configuration information to be printed Restore to Factory Defaults If the test button is pressed and held when the printer is turned on until the Status indicator turns green the Ethernet print server configuration parameters are set to Factory Defaults and a configuration sheet prints Introduction 1 3 1 4 Introduction INSTALLING THE PRINT SERVER This chapter explains how to install the Ethernet print server If you have not already done so record the model number serial number and address of your Ethernet print server and save it for future reference To use the Ethernet print server upper DIP switch 8 on the printer must be turned
4. 0 Monarch Lane Miamisburg Ohio 45342 TABLE OF CONTENTS INTRODUCTION 527 else 0243565474304474 1 1 Product OVOL VIGU duse teston a dr 1 1 Related Documents ccciac eaaa 1 1 Hardware DescriptiON c ccc cccc c eeeeeeeeeeeeees 1 2 Parallel Output P Ort sauer een 1 2 10BASE T UTP Unshielded Twisted Pair Ethernet Adler es 1 2 Status IndiIGaltoE e ect oc ee tee dum 1 3 MOS toe Ter SAE SAGE ie teda 1 3 INSTALLING THE PRINT SERVER 2 1 Printer Information ssessessesseesee n 2 3 Printing a Configuration Sheet 2 3 TROUBLESHOOTING ee 3 1 Ethernet Print Server StatUSs 3 1 MonarchNet Configuration Problems 3 3 Unable to Print isto einen 3 3 SPEEIFIEATIONS an en ee A 1 Ethernet Print Server tec nis A 1 Wiring Specification Su oo ei A 2 Parallel Output Port Signal Assignments A 2 Table of Contents i ii Table of Contents INTRODUCTION Product Overview The Monarch Marking Systems MonarchNet Ethernet Printer Server enables Ethernet network users to connect to a parallel printer using a high speed bi directional parallel port The Ethernet print server connects to a Monarch 9840 printer version 6 5 or greater MonarchNet consists of the following Operating Instructions for the Ethernet print server these i
5. Monarch MonarchNet Print Server Printers Monarch PAXAR TC9840ENOI Rev AA 9 00 2000 Monarch Marking Systems Inc All rights reserved Each product and program carries a respective written warranty the only warranty on which the customer can rely Monarch reserves the right to make changes in the product the programs and their availability at any time and without notice Although Monarch has made every effort to provide complete and accurate information in this manual Monarch shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2000 Monarch Marking Systems Inc All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any anguage in any form by any means without the prior written permission of Monarch Marking Systems Inc WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to caus
6. ON This enables the bi directional communication we Upper DIP Switches Do not plug any cables into the parallel port when using the Ethernet port A printer with an Ethernet port cannot use the parallel port However the serial port is still active Installing the Print Server 2 1 To install the print server 1 Turn off the printer by using the printer s power switch or removing the power cord 2 Attach the Ethernet print server directly to the Centronics connector on the printer Secure the Ethernet print server to the printer with the spring clicks on the printer 3 Attach the 10Base T UTP cable to the receptacle on the back of the Ethernet print server Turn on the printer by using the printer s power switch or attaching the power cord The status indicator blinks orange during self test and then changes to green when the self test completes successfully 2 2 Installing the Print Server Printer Information When turning on the printer or after sending a PR printer reset immediate command wait at least eight 8 seconds before sending data to the print server Any data sent to the print server before the 8 second interval may be lost For more information about immediate commands refer to the optional Packet Reference Manual part number TC9800PM available on Monarch s Web site Printing a Configuration Sheet Configuration information prints automatically if the Ethernet print serv
7. archNet Configuration Problems If you are having problems using the MonarchNet utility to configure the unit check the following 1 If using MonarchNet for TCP IP verify there is not a router between the workstation running MonarchNet and the print server Since the print server does not have an IP address TCP IP communication can not be started across a router Run MonarchNet on the same subnet as the print server MonarchNet for NetWare does not have this limitation 2 Verify the print server has a solid green light If the LED shows a rapidly flashing green light make sure the network cable is attached See Ethernet Print Server Status for more information Unable to Print If you are having problems printing please verify there is communication between the printer and the print server by printing a configuration page To print a configuration label press the Test button on the side of the Ethernet print server If a configuration label does not print verify the printer has supplies and is on line The configuration label prints in MPCL format If problems persist contact Technical Support When turning on the printer or after sending a PR printer reset immediate command wait at least eight 8 seconds before sending data to the print server Any data sent to the print server before the 8 second interval may be lost Troubleshooting 3 3 3 4 Troubleshooting SPECIFICATIONS Ethernet Print Server Length
8. e harmful interference in which case the user will be required to correct the interference at his own expense CANADIAN D O C WARNING This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement sur le brouillage radio lectrique dicte par le minist re des Communications du Canada Trademarks Monarch is a registered trademark of Monarch Marking Systems Inc MonarchNet 9800 9840 and 9850 are trademarks of Monarch Marking S ystems Inc Paxar is a trademark of Paxar Corporation Centronics is a registered trademark of Centronics Data Computer Corporation Microsoft and MS DOS are registered trademarks of Microsoft Corporation Windows and NT are registered trademarks of Microsoft in the U S and other countries Novell and NetWare are registered trademarks of Novell Inc in the United States and other countries Hewlett P ackard is a registered trademark of Hewlett Packard Company HP Jet Admin HP Web J et Admin and HP J etDirect are trademarks of Hewlett Packard Company Other products are trademarks or registered trademarks of their respective holders and should be noted as such Monarch Marking Systems 17
9. er senses a hardware error To print configuration information on demand press the Test button on the side of the Ethernet print server unit or use the configuration utility provided for your network operating system The configuration label prints in MPCL format The configuration label is best displayed using 4 wide by 6 long labels If the label is too small some information may print outside the label edges See the following page for a sample configuration label Installing the Print Server 2 3 Monarch Marking Systems General Serial Number Ethernet Address Speed F W Version Cable Type Link Status Polarity Rx Packets Rx Packet Unavail Rx Packet Errors Checksum Errors Tx Packets Tx Packet Errors Tx Packet Retries Error Netware TCP IP Netware ENABLED Mode Print Server Name SAP Interval Frame Format TCP IP ENABLED System Name Web Address IP Address IP Address Source Subnet Mask Default Gateway Timeout Checking Jet Admin ENABLED Port Configuration Name Printer Status Connected To Error 2 4 Installing the Print Server 1949614 0040681DBFAE 10Mbps 6 3b A024A 10 BASET Good Normal 4243 2 0 0 272 0 0 None None Unknown MMS1949614 1 Minute Ethernet 802 3 MMS1949614 http 10 1 155 162 10 1 155 162 DHCP 10 1 10 41 255 255 0 0 0 0 0 0 Enabled Online printer None TROUBLESHOOTING 3 Ethernet Print Server Status
10. for more than two minutes Description Action The print server is trying to print a job If the job does not print check the following Verify the printer has sufficient paper and toner If the printer is showing any errors the print server will not be able to send data to the printer The LED continues to blink until the printer malfunction is resolved or until the print server is turned off The print server has failed Power On Self Test POST If the failure is not catastrophic press the test button to print a configuration label with more information Failing POST can be caused by any of the following The printer attached to the print server is malfunctioning This can cause the print server to fail the POST Remove the print server from the printer If the print server still fails POST continue below The print server itself has a hardware problem that can only be fixed by replacing or returning the unit Call Technical Support for repair or replacement information The print server is in firmware download mode This means that it is waiting for new firmware to be sent before it will continue functioning normally Perform the following 1 If the print server was purposely put into firmware download mode finish the download with the proper update utility See our Web site http www monarch com to download this utility 2 Call Technical Support for help in recovering this unit 3 2 Troubleshooting Mon
11. nstructions Ethernet Print Server The print server may need to be configured before you can use it Software is available on Monarch s Web site www monarch com to configure the print server or you can order part number TC9840ENCD for the MonarchNet Utilities compact disc The MonarchNet print server provides multiprotocol capabilities for users with Windows 95 98 2000 Windows NT TCP IP and Novell NetWare Related Documents Refer to your printer s Operator s Handbook for related information about printer configuration A Technical Reference Manual which includes additional Ethernet set up and configuration information is also available on our Web site You can order part number TC9800ENTR for a printed copy of the Technical Reference Manual Also see your Network Operating System manuals for related information about network configuration and printing operations Introduction 1 1 Hardware Description The illustration below displays the back view of the Ethernet print server Status Parallel Output Port The parallel output port of the Ethernet print server connects directly to the Centronics connector on most printers 10BASE T UTP Unshielded Twisted Pair Ethernet Cable Twisted pair systems use 10BASE T hubs or concentrators Adding the Ethernet print server does not interrupt network operation 1 2 Introduction Status Indicator A bi color Status indicator displays the general state of
12. t BE rere LESE bes T PRAI Meis hv Vocum UM Uu RE Re an PO N EN EN 5 t a Ne For supplies service or assistance call toll free 1 800 543 6650 In the U S A 1 800 263 4650 In Canada www monarch com AAA es VOCI pu rat E RS ESTAS y D ORANAN DRI A i NACAR A IA RUNIA
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