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Panasonic WJ-ND400 Operating Instructions
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1. 50 Camera Check or change the items you want Refer to NW camera settings 2 table for details about the settings Click the Set button NW camera settings 2 Manufacturer Settings Description Panasonice Axis Specifies the camera manufacturer Model Compression Specifies the camera model and image compression format Model JPEG Refer to the readme txt file on the CD ROM for details about Model M JPEG camera s model number Model MPEG4 Changing the compression format automatically changes the live video and recording rate settings If you change the setting reconfigure the rate setting page 42 Changing from MPEG 4 to JPEG or M JPEG will change the rate setting to Tips Changing from JPEG or M JPEG to MPEG 4 will change the rate setting to I Frame Changing the compression mode and non compression mode items at the same time will change the rate setting to Off Address Address input Blank For entering the address of the camera Port number Port number input 80 For setting the HTTP port used by the camera in the range of 1 to 65535 Group G1 to G8 Specifies the group to which the camera belongs Camera title Title input Specifies the camera title which is displayed on the Cam Camera 1 1 to select box etc Camera 64 64
2. 97 Words used in the marnual aee ciet ctn cee need ee excu Eee Lor pee o eens c deed aede i 97 The Network Disk Recorder WJ ND400 is for recording images and audio from network surveillance cameras to a hard disk hereafter HDD It is possible to connect up to 64 cameras over a network Also it is possible to access and operate the recorder via a network from the web browser on a computer hereafter PC A maximum of 16 PCs can be connected via a network The network settings for the PC need to be done to do settings and operations from the PC A web browser must also be installed About these Operating Instructions There are four manuals they include the Installation Guide Setup Instructions PDF file Operating Instructions PDF file and the Quick Reference Guide Installation Guide How to configure required settings and connect the equipment Setup Instructions PDF file How to configure required settings and connect the equipment to perform operations from a PC over a network Operating Instructions PDF file How to perform operations from a PC Quick Reference Guide Basic settings and frequently used functions Adobe Reader is required to refer to the Operating Instructions and the Setup Instructions on the provided CD ROM When the Adobe Reader is not installed on the PC download the latest Adobe Reader from the Adobe web site and install it I
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4. PC E cafa O 10 00 1000 BAS T gt e 6 7 8 9 10 1 Handle for Maintenance 10 Power switch POWER Loosen the 5 screws indicated by the triangles and grip these Turns the power on Press it again to turn the power off and handles to pull off the panel when replacing the fan or doing end operations other maintenance work Using the Brace 2 Alarm Control connector ALARM 9 CONTROL D Sub 25 pin Secure the power cord with the brace Use to connect alarm devices buzzers or indicators external devices control switches controlled by the recorder 1 Lock the power cord in place by lifting and latching the brace 3 Alarm connector ALARM D sub 25 pin Use to connect alarm related devices such as a sensor or a door switch 4 Cable clamp fixing holes Install the cable clamp provided with the extension unit to secure the connection cables For details refer to the manual for the extension unit WJ HDE400 5 External storage connector EXT STORAGE Use to connect the WJ HDE400 extension unit and the recorder with the connection cable provided with the extension unit 6 Client PC port PC Use to connect a PC 10BASE T 100BASE TX or 1000BASE T network 7 Camera port CAMERA Use to connect a camera 10BASE T 100BASE TX or 1000BASE T network 8 Signal GND terminal SIGNAL GND Use as a ground when the recorder s Signal GND terminal is connected to another device
5. m o aa m o lt Click the Set button nm D lt m o lt m o m o m o Note You must change the camera number when you change the 4 screen live sequence display page 50 When the camera image compression format specified for the selected camera channel is MPEG 4 the image is skipped and the next image is displayed 53 Camera 54 Sequence display type settings ENL NENNEN NER NNNM Sequence display type Selects 1 screen or 4 screen during sequence display Initial default 1 screen live sequence Cam Settings Cam 1 to Cam 64 Description Specifies the camera images displayed for each step Selecting causes the step to be skipped Preset position Signal input Blanke Specifies the camera preset position 1 to 256 When this setting is blank the camera does not move to a preset position Dwell time Initial default 4 screen live sequence 2s 3s 5s 10s 20s Specifies the amount of time until a switch is made to the next step in the sequence Se A ee AAA Dwell time 2s 3s 5s 10s 20s Specifies the amount of time until a switch is made to the next step in the sequence Initial default Server NTP Configures settings for clock adjustment based on an NTP Network Time Protocol server 1 2 Cli
6. 59 Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal
7. Check the communication status with the network camera Error log display NETWORK LINK ERROR NW ERR NW LINK ERROR Description of error PORTp ERR NW link error Error operations Check the network connection CAM cc SD ERR NW ERR CAMERA cc SD ERROR Abnormality with the camera s SD memory card An SD memory card was not detected or there is not enough space on the card Check the camera settings and the SD memory card CAM cc SD START ERR CAM cc SD END ERR CAM cc GET LIST ERR CAM cc GET IMG ERR CAM cc DEL IMG ERR NW ERR CAMERA cc SD ERROR Abnormality with the camera s SD memory card Communication with the network camera is unstable or the network camera is not connected Check the camera settings and the SD memory card Check the status of the connection with the network camera 1 The HDD should be replaced by the qualified service personnel or system installers Contact the dealer to replace the HDD The message is displayed when an error occurs with the extension unit WJ HDE400 Parameter in the logs above Parameter Description Unit number 1 5 Extension unit number Detail FAN number 1 5 FAN number FAN1 FANB Disk number 1 4 Disk number HDD1 HDD9 Camera number 01 64 Camera number 59 Troubleshooting Problems Before requesting service check the following items Contact your d
8. When the Config page is displayed all operations recording playback etc except disc configuration stop Displaying the config window forcibly logs out any other users currently logged in to the main unit Also installing or removing HDD or HDD units from the front panel forcibly logs out any other users logged in to the main unit To exit the disk config window click the Main button Clicking the x button in the upper right corner of the window may cause operation troubles 3 On the configuration settings top window Disk Information window click Format This will display the Format window Select the HDD to be formatted and select the check boxes of the recording areas to be allocated Selection of multiple HDDs is supported Normal Formatted as normal recording area Event Formatted as event recording area Copy Formatted as copy area Unformatted Do not format Click the Format button A Format result window will appear after formatting is complete 7 Click the OK button This will return to the Format window Click the Main button This will return to the Cam select window Note Multiple recording areas cannot be allocated to a single HDD The copy area can be allocated to an HDD plugged into the main units HDD8 or HDD9 positions only during single operation A copy area cannot be allocate
9. 1 Hook the HDD unit s tab securely on the Replacing Faulty HDD during RAID HDD bay slot Operation 2 Press the lever down and push the HDD unit until the removal knob clicks When one HDD errors 1down in RAID5 mode the data on the remaining HDDs can be read and recovery is possible When two HDDs errors 2down in RAID6 mode the data on the remaining HDDs can be read and recovery is possible Important Do not turn off the power until RAID is recovered Data recovery may not be done normally when the power is turned off Note When errors 1down occur in RAID6 mode quickly execute error recovery MAIN ERR RAID5 1down 3 The HDD is automatically recognized and recovery MAIN ERR starts When recovery starts the HDD access indicator blinks orange and red RAID6 1down 4 When errors are recovered the HDD access indicator 1 Replace units that have an HDD access indicator that goes off or lights green lights or blinks red When two HDDs have errors in RAID6 mode data recovery of the second HDD starts after the first HDD 1 Press the knob on the HDD unit 2 Openthe lever 3 Remove the HDD unit Remove the HDD carefully so you do not bump it be careful not to drop it 2 2 Use the HDD numbers for the HDD bay slots as a guideline when inserting the new HDD unit into the empty slot Press the HDD unit s removal knob down and lift the lever and then insert it all the way into
10. 2 When pre event recording is set to be performed pre event recording duration may be longer than the set duration Example Depending on the size of the image data pre recording duration may be around 10 seconds even when setting 5 seconds for the pre event recording duration 5 When copying images Copying may start from a point several seconds later than the designated start time when copying MPEG 4 images To copy the desired images for sure designate start time several seconds earlier than the time when the desired images are recorded and set time range for copying longer than the refresh interval set on the camera 6 When downloading recorded images Download of recorded images may start from a point several seconds earlier than the designated start time Set time range for download longer than the refresh interval set on the camera 7 When transmitting images recorded at an event occurrence to the FTP server Duration of images to be transmitted to the FTP server which are recorded at an event occurrence may not be exactly the same as the duration set for Duration Pre and Duration Post Set Duration Pre and Duration Post longer than the refresh interval set on the camera 8 Other MPEG 4 images will not be attached to alarm mails Even when images are to be transmitted to the FTP server periodically MPEG 4 images will not be transmitted Time seconds differs depending on the refresh interva
11. 41 Downloading images Downloading images for playback You can download images to the PC by setting the start and end time and date for download of images being played back Downloaded images are saved as image data files file name n3r and audio data file file name n3a Refer to page 44 for information on playing back downloaded images 1 click the HDD tab e Racordor WJ ND400 Microsoft Internet Explorer 2 Enter the playback time and date for the image being played to be downloaded in Start You can click the Start button at the playback position you want to start downloading the image being played 3 Enter the playback date and finishing time for the image being played to be downloaded in End You can click the End button at the playback position you want to end downloading the image being played The maximum time allowed for a single download is 20 minutes 4 Click the Download button This will display the Download Settings window The specified time and date are displayed in the Start and End boxes EY y WI NDA00 Note When an MPEG 4 image is downloaded a few seconds before and after the specified start and end time may be downloaded 5 Select whether the data for download has audio or whether data for alteration detection is attached and click the OK button The File Download window is displayed 42 The download time is longer if audio or alteration detect
12. Example of Connectivity with 2 Port Operation Connecting to a PC over ADSL Mz BEES BU CO it DRA AA dia Ea 92 inan Fe ST e Recorder LAN cable Not provided 10BASE T 100BASE TX 1 OOOBASE T category 5e straight NTSC model category 7 straight PAL model a uil lo HUB WAN ADSL line Internet ADSL router Commercially available 29 Connections Connecting multiple units to the recorder Network camera Network camera HUB HUB hae AERE 0 EN T e a CESS el i ol i e S Recorder 1 LAN cable Not provided 10BASE T 100BASE TX 1 OOOBASE T category 5e straight NTSC model category 7 straight PAL model 30 HUB Recorder area 1 LAN cable Not pr
13. Ele Edt Mew Favortes Tools Help Q O Piva pre gt Address De Network ard Internet Connections CT gf emen ancene connections My network Places fiers and otber Pick a task d Remote Doston MARE T B setup or change your Internet connection B Troubleshooters B Setup or change your home or small office network a tee e B setup a wireless network for a home or small office 8 Internet Explorer 2 Network Diagnostics B Change windows Firewall settinas or pick a Control Panel icon amp Internet Options e Network Connections Network Setup Wizard windows Firewall ewe Wireless Network Setup Wizard 4 Click Network Connections This will display the Network Connections window Network Connections Ele Edt Yew Favertes Jods Advanced tiep Adress Network Connections Other Places Qe contro Fane E My Network Places D My oocumeres F My computer 5 Double click Local Area Connection This will display the Local Area Connection Status window 4 Local Area Connection 2 Status General Support Connection Status Connected Duration 05 20 46 Speed 100 0 Mbps Activity Sent Received 247 761 335 939 Click Properties This will display the Local Area Connection Properties window Local Area Connection 2 Properties General Authentication Advanced Connect using HD boston dle 1 061 UO lente E
14. 4 About operating windows REC indicator Displays the recording status Recording is being performed Recording is not being performed Display the following statuses DELETE Camera cannot be operated because a user with a higher priority is using the camera Copying is being performed Image data is being deleted Information about the events and errors is displayed Alarm suspend ALARM SUSPEND button Clicking this button to temporarily disable alarm detection refer to the Operating Instructions PDF file This indication will be displayed while an alarm is being suspended Alarm ALM button Displays when an event occurs Clicking this button clears the alarm action refer to the Operating Instructions PDF file Error ERR button Note An error has occurred Clicking this button clears the error occurrence Refer to the Operating Instructions PDF file for further information about errors Emergency recording does not stop even if you click the Alarm ALM button while recording However recording does stop if the recording time is set to Continue for emergency recording 21 22 About operating windows Playback point operation area 2 3 1 1 Displays the time and date for the download 2 Go to date button start point ending point Used to playback images from a specified time and date Start Set the time a
15. Alarm suspension indicator ALARM SUSPEND Lights Off Alarm is not suspended Refer to the Operating Instructions PDF file for more information about alarm suspension Alarm suspend stopped Buzzer stop button BUZZER STOP Use to turn off the buzzer after an alarm or error occurs Refer to the Operating Instructions PDF file for more information about alarms and errors LCD Displays the recorder s status errors etc and functions that are operated using the buttons on the front panel 16 6 HDD indicators HDD1 to HDD9 HDD access indicator right side Indicates the access status and problems of the HDD When errors occur on an HDD in RAID5 RAID6 mode the indicator lights or blinks red Blinks green Accessing HDD Off Not accessing HDD Lights red Errors have occurred on the internal HDD Data can be recovered by replacing HDD When in RAID5 mode the first HDD has errors When using RAID6 the first two HDDs have errors Blinks red Errors have occurred on the internal HDD Data cannot be recovered even if HDD is replaced When in RAID5 mode the second HDD has errors When in RAID6 mode the third HDD has errors Lights orange and red Alternately Recovering data from drive in RAID5 RAID6 mode This indicator looks orange during high speed processing The indicators display the status of the drives from HDD1 to HDDS but if a system errors occur
16. Cancel 43 44 Downloading images 4 Select Anyone who uses this computer all users and then click the Next gt button The wizard is ready to install ie ND_Viewer InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation a Click Install to begin the installation Tf you want to review or change any of your installation settings click Back Click Cancel to exit the wizard lt Back Install Cancel 5 Click the Install button When the installation is successfully completed the following window will be displayed amp ND Viewer InstallShield Wizard InstallShield Wizard Completed The InstallShield Wizard has successfully installed ND Viewer Click Finish to exit the wizard 6 Click the Finish button Installation of the viewer software is complete Uninstalling the viewer software In Windows XP 1 Select Add or Remove Programs from the Control Panel 2 Select ND Viewer from the list of installed programs and then click the Remove button The uninstall program launches 3 Uninstall the program following the instructions on the window In Windows Vista 1 Select The uninstall program from the Control Panel 2 Select ND Viewer from the list of installed programs and right click Select Uninstall and Change in the menu that is displayed The uninstall program launches 3 Uninstall the program following the i
17. LIVE R LIVE SEQ Live images are being displayed Recorded images are being played back Images are being played back reversely Images are being played back at fast forward Images are being played back reversely at fast forward Playback is paused Recorded images and audio are being downloaded Recorded images and audio have been downloaded Step 1 to Step 7 SEQ HDD COPY SD HDD RECOVER FILTERING The playback speed is displayed 1x Step 2 NE Approx 4x step 3 C Approx 8x Approx 16x Step Approx 32x Approx 48x mE Approx 96x The sequence is being activated Normal recording area or event recording area of the HDD on the recorder is selected HDD copy area is selected SD memory data is currently being obtained RAID is being recovered Rec event list is filtered For details on filtering of recording event searches refer to page 24 for information on conditions for filtering 2 REC indicator Displays the recording status Recording is being performed Recording is not being performed 3 Display the following statuses 4 Camera cannot be operated because a user with a higher priority is using the camera Copying is being performed Image data is being deleted Information about the events and errors is displayed Alarm suspend ALARM SUSPEND button Clicking this butto
18. Note for the battery symbol bottom two symbol examples This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Cd Directive for the chemical involved For U S Canadian and Puerto Rican fields For European and other fields Panasonic System Solutions Company Matsushita Electric Industrial Co Ltd Unit Company of Panasonic Corporation of North America Osaka Japan www panasonic com business http panasonic net For customer support call 1 800 528 6747 Three Panasonic Way 2H 2 Secaucus New Jersey 07094 Importers name and address to follow EU rules Panasonic Canada Inc 5770 Ambler Drive Mississauga Panasonic Testing Centre Ontario L4W 2T3 Canada 905 624 5010 Panasonic Services Europe GmbH http www panasonic ca Winsbergring 15 22525 Hamburg F R Germany Panasonic Sales Company Division of Panasonic Puerto Rico Inc San Gabriel Industrial Park 65th Infantry Ave KM 9 5 Carolina P R 00985 809 750 4300 O 2008 Matsushita Electric Industrial Co Ltd All Rights Reserved 3TR005548BAA AM0408 1078 Printed in Japan Panasonic Network Disk Recorder Setup Instructions Model No WJ al N D400 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use Contents Preface PEefaee in ct A eiae meti e td s v eet ia ace 5 About these Operating INStruCtiONS oc
19. Plays recorded images Plays recorded images in reverse Note Clicking the Play or Reverse play button while recording at a low rate may not play the images being recorded either forward or reverse Stop Clicking during playback stops playback and displays the live image Pausing Clicking during playback pauses play back Clicking while paused restarts playback Frame play reverse frame play Clicking NEXT IMAGE during play or pause plays one frame at a time in forward or pauses Clicking PREV IMAGE during play or pause plays one frame at a time backward or pauses Note e Not all recorded images are displayed if the image being played back is MPEG 4 Single frame reverse occurs at the refresh rate set for the camera Skip reverse skip Clicking NEXT RECORD starts playing preceding images Clicking PREV RECORD starts playing previous images If the skip destination does not exist playback continues In this case the play time may go back one minute Fast playback fast reverse playback Each time the FF button is clicked the speed changes Step 2 4x Step 3 8x Step 4 16x Step 5 32x Step 6 48x Step 7 96x Each time the REW button is clicked the reverse speed changes Step 2 4x Step 3 8x Step 4 16x Step 5 32x Step 6 48x Step 7 96x Clicking the PLAY or REV PLAY button during fast forward or reverse changes the speed to normal speed Note
20. Skips forward to play back recorded images FF button Plays recorded images at high speed Each time the button is clicked the speed changes Step 2 4x gt Step 3 8x gt Step 4 16x gt Step 5 32x gt Step6 48x gt Step 7 96x PREV IMAGE button Clicking during playback or pause plays back one frame at a time reversely and then pauses PAUSE button Clicking during playback pauses playback Clicking during pause restarts playback STOP button Stops playback and displays live images from the camera NEXT IMAGE 10 10 11 12 About operating windows 2 3 to Go to Go to date button Used to playback images from a specified time and date page 22 Go to last button Skips to the latest recorded image on the displayed camera channel and starts playback 11 12 Download TO PC NEXT IMAGE button Clicking during playback or pause plays back one frame at a time forward and then pauses Download TO PC box Downloads the image being played to the PC Download Images and audio can be downloaded Viewer Downloads viewer software for playing back downloaded images Rec box Click Up button to display the Recording and Recording stop buttons Click Down button to hide the Recording and Recording stop buttons e Recording button Starts recording manually mm Recording stop Stops recording manually butto
21. Special days gt Mon through Sun day of week gt Daily 1 Click the Schedule button on the setup menu 2 On the sub menu that appears click Special days This will display the special days setting window 3 Enter the date and day of the week of the special day 4 Click the Set button 47 Camera Configure the network settings address ports etc and group settings and sequence operations for the cameras Use the procedures in this section to register and modify network cameras Automatically detecting and registering cameras 1 2 5 48 Click the Camera button on the setup menu Click the NW camera tab This will display the NW camera setup window Jan 01 08 12 00 AM Button Functions This causes the cameras to be detected automatically Search button Select one of the following for the camera detect network port Camera port Client PC port Click the Search button This will display a camera search confirmation message Microsoft Internet Explorer e Detecting camera s is going to be started Are you sure i Cancel Click the OK button This will detect the camera and perform registration The Search dialog box appears while registration is in progre
22. This section explains how to configure recorder network settings The following are the settings for ports to be used Set the parameters using the button on the front panel Setting parameters are displayed on the LCD Setting item DHCP Description Specifies whether a DHCP server is used Select On for this setting to obtain the IP address subnet mask and default gateway from a DHCP server IP address When DHCP is Off specify the IP address Subnet mask When DHCP is Off specify the IP address Default gateway When DHCP is Off specify the default gateway subnet mask HTTP port Specify the HTTP port number to be used Normally this setting is 80 The following shows the factory default network settings Setting item DHCP Camera port Client PC port Maintenance port Off IP address 192 168 0 250 192 168 1 250 192 168 2 250 Subnet mask 255 255 255 0 255 255 255 0 255 255 255 0 Default gateway 192 168 1 1 HTTP port Important 80 e Always configure the network settings for the ports using different subnet mask areas Using the same subnet mask area may result in improper network communication Note Settings are not required when the PC network environment is as shown below You can configure recorder settings and perform operations from a web browser after connecting IP address 192 168 1 2 to 249 192 168
23. e Initial default Specify the time of the post event image to be sent Transmission of images to the FTP server may not be possible for Duration Post when the image compression method of the selected camera channel is MPEG 4 Specifies whether data should be included for alteration detection by the viewer software 1 You can enter the following single byte alpha numeric characters and symbols ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijkImnopqrstuvwxyz 0123456789 4 99 2 2 G Important Pre event images are not sent when pre event recording is not specified For information about configuring pre event recording settings refer to page 42 Note Images recorded with emergency recording can be transmitted to the FTP server The camera channels transmitted to the FTP server recorded images and the directory of the FTP server are as follows Camera channels to transmit Recorded images Directory of the FTP server FTP server address Camera channel of emergency recording Images recorded from the start of emergency recording to the time set for Duration Post Directory set under Image transmission by alarm Server directory for the FTP server set for 57 Server Use the following procedure to configure settings for sending alarm mail and for warning mail notification 1 Click the Server button on the setup menu 3 Configure the settings for each item Refer to Mail settings
24. e Not all recorded images can be displayed if the image being played back is MPEG 4 Fast forward reverse is played back at the refresh cycle set on the camera Skip to the latest image 20 Go to last Skips to the latest image and starts playback The default setting is to skip to 30 seconds before the most recent image The settings for skipping to the latest image are shown below 5s 10s 30s 1min 5min For information about settings contact your system administrator Note Clicking the Go to last button while recording at a low rate the latest image being recorded may pause or may not be displayed Function Playback on a multiscreen Button Playback Operation Images being played back are displayed on a split screen 4 screen Displays multiple images from up to 4 cameras at the same time Each time the button is clicked the 4 screens change Refer to the Setup Instructions PDF file for information about camera group settings To return to a single screen display click the camera title in the Cam select box or a camera title displayed in the image Note The various channels may lose synchronization while viewing multiscreen The times can be synchronized by pausing and then clicking the PLAY button again Using the single frame function while multiscreen are displayed may cause discrepancies in the image of that channel Electronic zoom Enlarge the size of the image Cl
25. is camera channel Video loss recovery CAM xx VIDEO RECOVERED is camera channel Single mode format failure Recorder MAIN y SINGLE FORMAT ERROR Extension unit EXTx y SINGLE FORMAT ERROR x is unit number y is disk number RAID5 mode format failure Recorder MAIN RAID5 FORMAT ERROR Extension unit EXTx RAID5 FORMAT ERROR x is unit number 91 About mail notification RAID6 mode format failure Recorder MAIN RAID6 FORMAT ERROR Extension unit EXTx RAID6 FORMAT ERROR x is unit number 1 HDD remove error Recorder MAIN y SWAP WARNING Extension unit EXTx y SWAP WARNING x is unit number y is disk number Alteration detected ALTERED CH is camera channel HDD capacity warning A warning mail with the lt except FULL gt content will be sent when the available disk space becomes less than the set value for HDD capacity warning of Disk of the Maintenance menu After a warning mail is sent a warning mail with the lt except FULL gt content will be sent each time 1 of the available disk space is reduced and a warning mail with the lt FULL gt content will be sent when there is no available disk space 2 The HDD smart warning mail is not sent in the RAID5 mode or the RAID6 mode 92 Troubleshooting Problems Before requesting service check the following items Contact your dealer if the problem does not appear here if the problem is not resolved by these
26. Set button Jan01 08 12 00 AM FTP settings Settings Description FTP server address Address input Enter the name or IP address of the FTP server where images Blanke are sent Enter up to 255 single byte alpha numeric characters including hyphen and period When entering a server name you must use the DNS User name Name input Enter the user name log in name for accessing the FTP Blanke server Enter up to 32 single byte alpha numeric characters and symbols excluding ampersand amp and spaces Password Enter password Enter the password for the above user name Blanke Enter up to 32 single byte alpha numeric characters and symbols excluding ampersand amp and spaces Mode Active Passivee Specifies the mode when sending images to the FTP server When send is not possible with Passive change to Active Image transmission by periodic timer Set the following items to periodically transmit live images Setting whether or not to transmit live images to the FTP server can be set for scheduled time periods with Time table page 46 Server directory Name input Enter the send destination directory Blanke Enter up to 255 single byte alpha numeric characters and symbols excluding amp lt gt and spaces File name Time amp date base Serial number Specify the rules for the file name used for sending images
27. This connection uses the following items ia File and Printer Sharing for Microsoft Networks 2 005 Packet Scheduler i Internet Protocol TCP IP Description Allows your computer to access resources on a Microsoft network C Show icon in notification area when connected Notify me when this connection has limited or no connectivity DK Cancel 13 Network settings 7 Click Internet Protocol TCP IP and then click Properties This will display the Internet Protocol TCP IP Properties window Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings O Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server 8 Click Use the following IP address and then configure the IP address and subnet mask e For the IP address set the same subnet mask area as the recorder Depending on the network configuration the default gateway setting is required For details about settings refer to your network administrator 9 Click the OK button to close the window 14 About operating windows Display and close the operating window Op
28. You can install or remove the HDD by holding down the button for at least 2 seconds waiting for the buzzer to sound and using the front panel buttons and LCD operations HDD operation The settings become effective after mode setting the RAID switch and turning Change on the Power switch while holding down the USE button to boot up Remember to hold down the USE button until the buzzer sounds HDD unit HDD in special canister Add and replace HDDs by using the LCD on the front panel Refer to page 45 for details Contact your dealer for information on purchasing and replacing HDDs HDD status indicator STS Shows the operating status of the HDDs HDD power On Formatted HDD for playback only only for playback recording not possible Formatting HDD Lights green Blinks green Blinks orange Lights red HDD format failed Off HDD power Off HDD is not connected or not recognized 4 HDD access indicator A F Indicates the access status and problems with the HDD When errors occur on an HDD in RAID5 RAID6 mode the indicator lights or blinks red Blinks green Off Lights red Blinks red Alternating colors Orange red Accessing HDD Not accessing HDD Errors have occurred on HDD Data can be recovered by replacing HDD When in RAID5 mode the first HDD has errors When using RAID6 the first two HDDs have errors Errors have occurred on HDD Data cannot
29. button Displays a list of camera setup od reens The 4 screen combinations are displayed as channels 1 i TU MN to 4 5 to 8 and so on up to 61 to 64 To change the Setup gt gt button Displays individual camera setup combination change the sequence of the camera Screens channels Camera setup page The setup menu on the camera can be The settings are shared by the 4 screen live sequence gt gt button called up For information about display camera settings refer to the camera operating instructions 4 Click the Execute button This changes the camera channel number Important Tocall up the camera setup menus On must be selected for Important Port forwarding page 61 When you camera channel number is changed it is also Acamera setup menu may not be able to display an image changed for the following settings Cameras may not be controllable unless the camera s user Emergency recording page 34 name and password are entered Program page 42 Network information page 78 3 Click the Setup button or the Setup button for the camera whose settings you want to check or change This will display the Network camera registration setup window The setup is shown below Toconfigure the settings of a camera that is not shown on the display click the applicable camera number range above the Set button to change the contents of the display
30. for information about registering preset positions Notify of an event occurrence by sending e mails Alarm mail notification of the time and date of an event is sent to registered e mail addresses when an event occurs A JPEG image can be attached to this e mail Up to 4 addresses can be registered to receive the alarm mail Refer to the Setup Instructions PDF file for information about settings Alarm signal output from the Alarm Control connector on the rear panel of the recorder Alarm output When an event occurs a signal is output from the Alarm Control connector on the rear panel of the recorder to sound the buzzar The time the signal is output is set on the setup menu refer to the Setup Instructions PDF file Eventlog is recorded When an event occurs the type of event and the time it occurred are recorded in an event log Images recorded during events are sent to an FTP server When an event occurs images are recorded from when the event starts for a set period of time and are automatically sent to an FTP server Refer to the Setup Instructions PDF file for information about settings A PC is notified of an alarm according to Panasonic alarm protocol settings When an event or error occurs a PC is automatically notified regarding event or error information according to the Panasonic alarm protocol settings Install the software option on the PC designated to receive and display event or error notification R
31. gum Image data gt TEN Network camera e lt P Tm Recorder Playback Images recorded on the HDD of the recorder are sent to and displayed on a PC One Network Disk Recorder can send images to a maximum of 16 PCs DODQ Image data Don Peo Network camera Q Recorder Accessing Live Images Images from network cameras can be sent live to PCs via the recorder Images from a maximum of 64 network cameras can be sent simultaneously to a maximum of 16 PCs cu Image D UN m en y O Network camera Recorder Setting Schedules Schedules can be made so each day can be divided into six time zones each of which can be programmed separately Up to 8 different programs can be created It is possible to set the recording rate event recording time and other items for each program Event Functions About Events Events are things that trigger special operations by the recorder The event function includes terminal alarms site alarms and command alarms For example if a camera sends a site alarm the recorder receives the alarm and an event occurs About event operations Event operations are the operations done when an event occurs Event operations include depending on the settings recording images recording logs sending external notification mail notification LED buzzers FTP transmission and others
32. regarding event or error information according to the Panasonic alarm protocol settings Install the software option on the PC designated to receive and display event or error notification Referto the readme txt file on the CD ROM for details about the software 37 Event Use the procedures in this section to configure alarm output duration and buzzer duration settings for when an event site alarm terminal alarm command alarm occurs 1 Click the Event button on the setup menu 2 On the sub menu that appears click Basic This displays the event action basic setup window Basic event settings Alarm output Settings Off 2se 5s 10s 20s 30s 1min Ext Rec 3 Configure the settings for each item Refer to Basic event settings table for details about the settings 4 Click the Set button Description Specifies the alarm output duration Selecting Ext causes alarm output to continue until the Alarm ALM button is clicked Selecting Rec causes alarm output while event recording is in progress Buzzer duration Initial default 38 Off 2se 5s 10s 20s 30s 1min Ext Rec Specifies buzzer duration Selecting Ext causes the buzzer to continue to sound until the Alarm ALM button is clicked or the BUZZER STOP button on the front panel is pressed Selecting Rec causes the buzzer to sound while event recording is in prog
33. screen appears If this happens wait about 10 minutes The camera image may not be displayed in MPEG 4 format images via the Internet Refer to your network administrator because it effects the router settings and other network devices Time settings are changed through auto time adjustment When the time in one record is not continuous image playback may stop In this case playback will restart after a short time Stops playback Playback restarts after a short time e Image is not displayed because ActiveX control is not installed correctly if logged in to a user s account with limited access privileges Log in toa user account as an administrator ActiveX control cannot be installed sometimes when you log in the network with domain authentication Active Directory Register trusted sites and add the security setting Live and recorded images are not 1 Start up Internet Explorer and click on Tools displayed 2 Click Internet options 3 Click the Security tab and select Trusted sites 4 Set Low for This zone s security level lowering the security level lowers the security level of the PC being used Click Site Do Add to URL of the recorder When you do this check that the Must check all servers https of sites in this zone check box is not selected 62 Refresh of live images is unstable Browser disconnection occurs Network performance is poor Downloaded image is not displayed correctly The imag
34. 1 251 to 254 Subnet mask 255 255 255 0 Gateway 192 168 1 1 In an environment with other settings than those shown above you will need to configure the network settings of the recorder or PC For camera network settings call up the Camera setup menu Refer to NW camera page 48 for details about the settings 11 12 Network settings The following is the procedure for configuring network settings 1 Make sure that the Date display screen standby screen is displayed on the LCD If display is different press the ESC button to display the standby screen 01 JAN 2008 1 00 32 C Use the arrow buttons up or down to display the IP address settings screen IP Address Setup SET Press the SET button This will display the PT 1 IP ADDR setting screen PT 1 IP ADDR 2192 168 000 250 Use the arrow buttons left or right to display the network port setting screen e PT 1 Camera port e PT 2 Client PC port e PT 3 Maintenance port Use the arrow buttons up or down to display the screen of the item you want to set DHCP IP address Subnet mask Default gateway HTTP port Note 6 You can only set the DHCP the gateway and the HTTP port to PT 2 After confirming that the cursor is gt press the SET button The cursor moves to the number area The cursor is shown as an underscore PTH1 IP ADDR 2192 168 000 250 Use the arrow butt
35. 34 Emergency recording Settings Description Audio rec Offe On Specifies whether to record audio images Audio recording Audio and images are recorded at the same time Audio recording without image is not supported Audio recording can be selected only for a camera model that supports audio recording Refer to the readme txt file on the CD ROM bundled with the recorder for information about the camera models that support recording Camera setup SD memory rec Offe O 1ips O 5ips lips Specifies whether images should be saved to an SD memory SD memory recording card if the signal is lost during emergency recording e If the camera is a model that supports SD memory recording and the recording format is M JPEG you can specify a recording rate For information about SD memory recording refer to About SD memory recording page 36 Do not set SD memory recording rates on multiple network disk recorders for the same camera Audio recording and SD memory recording cannot be done at the same time If the SD memory recording rate for a camera is set to anything except Off audio recording for that camera channel is automatically set to Off e Initial default Important When there is input of emergency recording to the recorder and when network communication is impossible between the recorder and cameras SD memory recording cannot be performed because the camera does not recognize emergency r
36. Camera SD memory card starting write error CAM xx SD START ERR is camera channel Camera SD memory card ending write error CAM xx SD END ERR is camera channel Camera SD memory card list request error CAM xx GET LIST ERR is camera channel Camera SD memory card data obtainment failure CAM xx GET IMG ERR is camera channel Camera SD memory card data deletion failure CAM xx DEL IMG ERR is camera channel Video loss detection CAM xx VIDEO LOSS is camera channel Video loss recovery CAM xx VIDEO RECOVERED is camera channel Single mode format failure Recorder MAIN y SINGLE FORMAT ERROR Extension unit EXTx y SINGLE FORMAT ERROR x is unit number y is disk number RAID5 mode format failure Recorder MAIN RAID5 FORMAT ERROR Extension unit EXTx RAID5 FORMAT ERROR x is unit number About mail notification RAID6 mode format failure Recorder MAIN RAID6 FORMAT ERROR Extension unit EXTx RAID6 FORMAT ERROR x is unit number HDD remove error Recorder MAIN y SWAP WARNING Extension unit EXTx y SWAP WARNING x is unit number y is disk number Alteration detected ALTERED CH is camera channel 1 HDD capacity warning A warning mail with the except FULL content will be sent when the available disk space becomes less than the set value for HDD capacity warning of Disk of the Maintenance menu After a warning mail is
37. Click the setup menu button to configure The sub menu tab of the selected setup menu is displayed UTUNTUR jf JAN 01 08 1200 AM 4 Click the sub menu tab to configure The settings for the selected sub menu on the window is displayed BERE THEE 25 Quick settings Configure the language time amp date network setup camera registration and the minimum required settings to operate the recorder Language and time amp date settings This section explains how to configure settings for the display language and the current time and date 1 Click the Quick button on the setup menu 2 Configure the settings for each item This will display the setting window Refer to Quick settings 1 table for details about the settings 3 Under Time amp date click the Set button Engish o p2 e jo o free ipee E fess es 2 o CN fie us i Important e For around 4 seconds after changing the time and date for example when switching to summer time or when setting the time and date the live image display will turn black and recording may not be possible Note e If there is no camera set up the Quick window appears There are one item for language and Time amp date one item for network settings one item for Camera registration and one item for Program s
38. Connector Used to connect alarm related devices such as a sensor or a door switch Create the connector by referring to the pin assignments Pin Assignments The pin assignments are different for other Network Disk Recorders Connect using the following chart Description of Operation Remarks E Alarm input 17 Event action will be performed according to Non voltage make contact input 5 V pull the settings up 150 kQ Alarm input 18 Alarm input 19 Alarm input 20 Alarm input 20 Alarm input 22 Alarm input 23 Alarm input 24 o CO N O oO AJ WwW MN Alarm input 1 o Alarm input 2 Alarm input 3 Alarm input 4 Signal ground Signal ground Alarm input 25 Event action will be performed according to Non voltage make contact input 5 V pull the settings up 150 kQ Alarm input 26 Alarm input 27 Alarm input 28 Alarm input 29 Alarm input 30 Alarm input 31 Alarm input 32 Alarm input 5 Alarm input 6 Alarm input 7 About Connectors Alarm Connectivity When a signal is input to Alarm Inputs 1 through 32 Alarm connector pins 1 through 12 and 15 through 25 Alarm Control connector pins 1 through 9 recording and camera images are shown according to the settings When alarm devices such as a buzzer or indicator are installed externally connect them to the Alarm output Alarm Control conne
39. D gt p Cam select box Displays the group titles of the cameras connected to the recorder when clicking WJ ND400 Refer to page 52 for information about group settings Displays the cameras the belong to that group when clicking a group title Displays the image of camera when clicking a camera title on 1 screen 19 About operating windows The following operation panel appears when you click the Setup button 1 2 3 4 5 6 20 Network Disk Recorder WJ ND400 Control Cam select Setup Quick m 1 2 o P 3 Event x 4 Schedule 5 Gm 6 Server 7 Network 8 UI M 9 Maintenance 10 Config s 11 12 Quick button Displays a menu with the minimum settings necessary to operate the recorder Basic button Displays a menu for system and date time settings necessary for basic operations of the recorder Emergency rec button Displays a menu for emergency recording settings Event button Displays a menu for setting the operations for the occurrence of each type of event site alarm terminal alarm command alarm Schedule button Displays a menu for setting recording event action for specified days and times Camera button Displays a menu for setting the network group and sequence of cameras 7 Server button Displays a menu for setting the server 8 Network button Displays a menu
40. Deletes image data in the event recording area until the day before the specified date After specifying the date click the Delete button Manual delete for copy area Initial default Note 08 to 34 Year Jan to Dec Month 1 to 31 Day Deletes image data in the copy area until the day before the specified date After specifying the date click the Delete button HDD auto delete does not delete image or video data in the Copy or Pre event recording areas 80 Maintenance Settings management Use the following procedure to save setup menu settings to the recorder and to load previously saved settings This procedure also can be used to return setup menu settings to their initial defaults 1 Click the Maintenance button on the setup menu 3 Click the button of the respective item to suit your particular requirements 2 On the sub menu that appears click Settings Each selected item is executed management Refer to Settings management table for details about each This will display the Settings management window item E alle Settings management Item Description User setup save Saves user setup data to the recorder User setup load Loads user setup data saved on the recorder Reset to the default Initializes settings Important e Even if you perform User setup load Reset to the default the following settings cannot be loaded or initialized NW lin
41. File name of alarm image The file name of the image attached to an e mail URL http 192 168 0 250 Warning mail notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs ND400 192 168 0 250 STATUS REPORT DATE 1 JAN 2008 12 00 00 GMT 0 00 STATUS The description of the trouble will be displayed Ex MAIN THERMAL ERROR Item Description DATE Time and date when the trouble occurred will be displayed STATUS The description of the trouble will be displayed HDD capacity warning lt Anything other than FULL gt NORMAL HDD CAPACITY REMAINS EVENT HDD CAPACITY REMAINS COPY HDD CAPACITY REMAINS is remaining capacity lt FULL gt EVENT HDD FULL COPY HDD FULL POWER LOSS Power outage detection Recover from a power outage POWER RECOVERED NW camera error detection CAM COMMUNICATION ERROR is camera channel NW camera error recovery CAM COMMUNICATION RECOVERED is camera channel NW camera error detection audio CAM COMMUNICATION ERROR AUDIO is camera channel NW camera error recovery audio CAM COMMUNICATION RECOVERED AUDIO is camera channel HDD smart warning Recorder MAIN y SMART WARNING Extension unit EXTx y SMART WARNING x is unit number y is disk number HDD hour meter warning Recorder MAIN y HOUR METER WARNING Extension unit EXTx y HOUR ME
42. Here operations that send external notifications are called alarms Events Terminal alarms site alarms and command alarms Event operations Event recording Alarm operations are Log included in event operations Recording of events is event recording not alarm recording Alarm Mail notification LED Buzzer FTP transmissio Image of event alarm operations The recorder starts an event according to the settings when the following events occur e Terminal Alarm Signals from door sensors or other external devices are transmitted through the alarm input connector on the rear panel of the recorder Receives command alarms from PCs via a network Command Alarm Site Alarm Receives the Panasonic alarm protocol from network cameras Event operations include the following Start recording images Recording is done according to the recording duration and rate settings on the settings menu The images from a camera before an event occurs can be recorded and linked to the event pre record event Display alarm messages A pop up screen appears to indicate an event has occurred Alarm indicator blinks Alarm indicator on the front of the recorder blinks Buzzer sounds The buzzer sounds according to the settings on the settings menu The camera goes to its preset position The camera moves to a pre registered preset position Notification email sent when event occurs
43. Microsoft Windows XP Professional SP2 or Microsoft Windows XP Home Edition SP2 Important When using a PC that does not meet the above requirements displaying of images may become slow or the web browser may become inoperable Audio may not be heard if a sound card is not installed on a PC Audio may be interrupted depending on the network environment Refer to Notes on Vista PDF for further information about system requirements for a PC and precautions when using Microsoft Windows Vista Trademarks and Registered Trademarks Adobe Reader is a trademark or registered trademark of Adobe Systems Incorporated in the USA and other countries Microsoft Windows Windows Vista Internet Explorer ActiveX and Direct X are trademarks or registered trademarks of Microsoft Corporation in the USA and other countries ntel and Pentium are trademarks or registered trademarks of Intel Corporation and its subsidiaries in the USA and other countries RSA is a registered trademark of RSA Security Inc BSAFE is a registered trademark of RSA Security in the USA and other countries Other names of companies and products contained in these operating instructions may be trademarks or registered trademarks of their respective owners Network Security As you will use this product connected to a network your attention is called to the following security risks 1 Leakage or theft of information through this product 2 Use of th
44. ND300 ActiveX is already installed delete WebVideo ActiveX using Add or Remove Programs and then install WJ ND400 ActiveX When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC 6 Close the web browser after operations and settings are finished Follow the on screen instructions for setting and ending functions About operating windows Names and functions of components Top page 2 3 4 5 Zi Panasonic Network isk Recorder WJ ND400 Microsoft Internet Explore WYNDAOU 1 ntrol am Select Setup 9 1 Control button page 18 8 HDD tab page 22 2 3 4 5 6 7 Performs operations such as searching for recorded images You can also perform the functions of the camera picture switcher such as changing the display of camera live pictures to multiscreen or sequential display Cam select button page 19 The switcher functions such as switching camera channels are operable on this page Setup button page 20 Sets up the recorder Status display area page 21 Displays the recorder s status such as the recording and playback status Current time display area Displays the current time Image display Displays live and recorded images Displays the camera title in the upper left and the date time in the upper right current for live recorded for recorded images Click the camera title when view
45. Network settings Normal recording area 0 Operation Imode eai a i aE EE EES 77 84 P Panasonic alarm protocol Password Playback point operation area POP server address Port forwarding Port number Port setup Post event Pre event Primary server address Program settings FTP image transmissio FTP port number FTP server address FTP transmission by periodic timer G Gateway 100 Recorder setup Recording information Recording rate RECOVER Reocrder setup S Schedule rec SD memory backup SD memory data acquisition Secondary server address Sender s address Sequence Sequence display type settings Serial number Server address Server directory Settings management Setup tab Site alarm SMTP server address Special days Status display Subnet mask Summer time daylight saving System administrator T Terminal alarm Time amp date Time adjustment Time display format Time zone Timetable Total capacity User mng User name 15 w Warning mail notification Web browser Index 101 Information for Users on Collection and Disposal of Old Equipment and used Batteries A A These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not b
46. On Specifies whether a DDNS is used User name Name input Blanke Enter the user name to be registered on the DDNS Enter up to 32 single byte alphanumeric characters and symbols Password Password input Blank Enter the password for the above user name Enter up to 32 single byte alphanumeric characters and symbols Access interval 10min 30min 1he 6h 24h Specifies the DNS update interval Host name Name input ND400 Enter the host name to be registered on the DDNS Enter up to 255 single byte alpha numeric characters including hyphen and period Initial default 1 You can enter the following single byte alpha numeric characters and symbols ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijkImnopqrstuvwxyz 0123456789 lt gt 0 N_ 64 Network Use the following procedure to configure settings for using SNMP Simple Network Management Protocol Configure these settings when connecting to an SNMP manager and check the status of the recorder 1 Click the Network button on the setup menu 3 Configure the settings for each item Refer to SNMP settings table for details about the settings 2 On the sub menu that appears click SNMP This will display the SNMP Setup window 4 Click the Set button SNMP settings Settings Description Community Name input Enter the community name to be monitored Blank Enter up to 32 single
47. SAFETY PLEASE READ THE FOLLOWING TEXT CARE FULLY This appliance is supplied with a moulded three pin mains plug for your safety and convenience A 5 amp fuse is fitted in this plug Should the fuse need to be replaced please ensure that the replace ment fuse has a rating of 5 amp and that it is approved by ASTA or BSI to BS1362 Check for the ASTA mark lt B gt or the BSI mark Y on the body of the fuse If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced If you lose the fuse cover the plug must not be used until a replacement cover is obtained A replacement fuse cover can be purchased from your local Panasonic Dealer IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCK ET OUTLET IN YOUR HOME THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET If a new plug is to be fitted please observe the wiring code as shown below If in any doubt please consult a qualified electrician WARNING This apparatus must be earthed IMPORTANT The wires in this mains lead are coloured in accordance with the follow ing code Green and yellow Earth Blue Neutral Brown Live As the colours of the wire in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows The wire which is
48. SMTP_ATTEST Network error _ERR output Failed to resolve POP3 lt SMTP gt POP Network error server address from DNS 3_ADD_ERR output Failed to find POP3 server lt SMTP gt POP3_SVR_ER Network error R output POP3 authentication error lt SMTP gt POP3_ATTEST Network error _ERR output Failed to resolve SMTP lt SMTP gt SMTP_ADD_ER Network error server address from DNS R output Failed to find SMTP server lt SMTP gt SMTP_SVR_ER Network error R output MAIL FROM lt SMTP gt MAIL_FROM_E Network error Command error RR output RCPT TO lt SMTP gt RCPT_TO_ERR Network error Command error output Other errors lt SMTP gt OTHER_ERR Network error for SMTP output FTP client transmission lt FTP gt CLIENT_OK complete FTP server transfer lt FTP gt SVR_FWD_OK complete Failed to resolve FTP server lt FTP gt SVR_ADD_ERR Network error address from DNS output Failed to find FTP server lt FTP gt SVR_ERR Network error output FTP uploading error lt FTP gt UPLOAD_ERR Network error output FTP passive mode error lt FTP gt PASSIVE_ERR Network error output 55 56 Error log Description of error FTP log in failure Error log Network log lt FTP gt LOGIN_FAULT Output from connector Network error output FTP log out failure lt FTP gt LOGOUT_FAULT Network error output Other error for FTP lt FTP gt OTHER_ERR Network error output DD
49. The camera title can be made up of up to 16 single byte numerals and symbols or 16 two byte characters The following characters are not allowed as symbols 1 lt gt 0 NM f User name Password Name input Specifies the user name for accessing a camera and logging in Blank The password can be up to 32 single byte characters long Enter password Specifies the password for accessing a camera and logging in Blanke The password can be up to 32 single byte characters long Time zone Initial default Note When the set camera is disconnected CONNECT ERROR is displayed In this case Model Compression is set as for the removed camera on the network camera registration window Delete the address in Address If the camera cannot be connected with the reasons are displayed in the thumbnail The primarily displayed contents are as follows Item Description CONNECT ERROR GMT 12 00 to GMT 13 00 Specifies the time zone of the camera NTSC model GMT 5 00 PAL model GMT 0 00 Could not communicate with the camera ATTEST ERROR Camera user authentication failed DNS ERROR The DNS server cannot resolve the camera address CAMERA ERROR The response from the camera is incorrect PROXY CONNECT ERROR Cannot connect with the proxy server PROXY DNS ERROR Cannot resolve the proxy server address PROXY CAMERA ERROR The response from the
50. Their Functions 6 1 2 3 4 5 2 3 4 5 oo v o oo 0 0 0 0 0 0 0 0 oo 5 6 7 8 9 TUUUTTTO 0000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000 00000000000000 00000000000000 000000000 000000000 000000000 000000000 00000000000000 000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 00000000000000 000000000 000000000 Network Disk Recorder WJ ND400 9 10 11 12 13 14 15 Error indicator ERROR Blinks when errors or problems with the recorder s operation occur Blinks red Blinks orange System errors Temperature is too high or low Cooling fan stopped etc Alarm indicator ALARM Blinks Alarm has occurred Lights Alarm output stopped Off Alarm is resolved or no alarm has occurred Refer to the Operating Instructions PDF file for more information about alarms
51. These Addresses The browser s display may have troubles if you change the font settings from the initial settings Use the initial font settings Press F5 on the keyboard to refresh the window The image display may be stopped because of congestion on the network Press F5 on the keyboard to acquire the image again Image data may not be refreshed if recording at low recording rate less than 1 ips Display and recording may be unavailable for up to one minute directly after the recorder is turned on while cameras are active or a LAN cable is connected to the camera port Data on SD memory cannot be played from a normal rec event list or from date search Filter the rec event list by using SD memory of the rec event search and then select rec event list to play images The recorded time on the SD memory data is the time set for the camera when the image is recorded on the SD memory card Check the time set for the camera If the recording consists of only a few frames they may not be played back normally When this happens click NEXT IMAGE PREV IMAGE to display the images Troubleshooting Display in one image display area changes to multiple camera images when viewing MPEG 4 images in multiscreen Cannot close confirmation window when basic operation window opens Cannot play back downloaded images Please wait is always displayed on window Audio is not recorded Audio is not be played correctly
52. V AC 50 Hz Performance and lifetime of hard disk drives are easily affected by heat used at high temperature characteristically It is recommended to use this unit at temperatures between 20 C 30 C 68 F 86 F POWER switch The POWER switch is located on the rear of the unit Even though the POWER switch is set to OFF the power supply will not be cut To cut the power supply unplug the power plug of the unit from the AC outlet When using the power supply control unit turn off the power of the power supply control unit Built in backup battery Before the first use charge the built in backup battery lithium battery by turning on the power for 48 hours or more If it is not charged enough in a case where the power goes down the internal clock may keep bad time or the operative condition may be different to that before the electric power failure The built in battery life is approximately 5 years as an indication of replacement This is just an indication of replacement We are not providing any guarantee of the built in battery lifetime Replacement cost of the built in battery is not covered by the warranty even if it needs to be done within the warranty period Ask the dealer where you purchased the unit when replacement of the battery is required Hard disk drives Hard disk drives are vulnerable to vibration Handle them with care It is possible to damage them if they are moved while their motors are st
53. again after completion of the operation described above When installing 2 or more HDD units perform HDD recognition unit by unit Notes for RAID5 RAID6 recovery Never turn off the power during the RAID5 RAID6 recovery Failure to observe this may fail to retrieve the data The following cases obstruct the start of RAID5 RAID6 recovery e Case that the failed HDD unit is replaced in the power off state and then the power of this unit is turned on e Case that 2 HDD units are replaced and then the power of this unit is toggled on and off during the recovery of one HDD unit when 2 HDD units in the RAID6 fail In this case the recovery of one HDD unit will start but the recovery of the other HDD unit will not start Solution Remove the HDD unit the recovery of which will not start and install the HDD unit again Notes on using audio and VMD search To use audio and VMD search the total number of recording cameras plus channels for audio plus channels for VMD search shall be 64 or less Number of recording cameras number of channels for audio number of channels for VMD search lt 64 Failure to observe this may cause unrecorded images that should be recorded undisplayed live images that should be displayed unissued alarms that should be issued depressed operational response restart of ND400 etc Reference values for settings are indicated below Reference values at M JPEG for compression method and 48 KB for image size Live imag
54. and audio recording see the basic manual any unformatted HDD inserted into that spot is formatted the same as the previous HDD e Recording playback is not possible if only the Pre event recording area and the Copy area are created Create either one normal recording area or event recording area e Ifa normal recording area is not created manual and schedule recordings are recorded to the event recording area Also if an event recording area is not created event and emergency recordings are recorded to the normal recording area Configuring disks Disk partition information Important When the Config page is displayed all operations recording playback etc except disc configuration stop Displaying the config window forcibly logs out any other users currently logged in to the main unit Also installing or removing HDD or HDD units from the front panel forcibly logs out any other users logged in to the main unit To exit the disk config window click the Main button Clicking the x button in the upper right corner of the window may cause operation troubles 1 Click the Config button on the setup menu This will display the administrator authentication window Authentication Web Page Dialog Please input administrator s name and password Administrator name Password Recording will be suspended when opening the Config window 2 Enter the Administrator name and Password
55. and date displayed on the recording event list actual start time of recordings may not exactly indicate the actual time of recording trigger event occurrence time start time of the schedule recording etc and also the recording duration may be shortened for seconds worth two times of the refresh interval set on the camera Example When the set recording duration and the set refresh interval of the camera are 10 seconds and 1 second respectively 10 1 x 2 8 sec The minimum actual recording duration is 8 seconds 2 When pre event recording is set to be performed pre event recording duration may be longer than the set duration Example Depending on the size of the image data pre recording duration may be around 10 seconds even when setting 5 seconds for the pre event recording duration 5 When copying images Copying may start from a point several seconds later than the designated start time when copying MPEG 4 images To copy the desired images for sure designate start time several seconds earlier than the time when the desired images are recorded and set time range for copying longer than the refresh interval set on the camera 6 When downloading recorded images Download of recorded images may start from a point several seconds earlier than the designated start time Set time range for download longer than the refresh interval set on the camera 7 When transmitting images recorded at an event occurrenc
56. be recovered even if HDD is replaced When in RAID5 mode the second HDD has errors When in RAID6 mode the third HDD has errors Recovering data from drive in RAID5 RAID6 mode This indicator looks orange during high speed processing 13 14 Major Operating Controls and Their Functions 5 HDD bay slots Up to 9 HDD can be installed one HDD unit is installed at the factory Note Limiting factors for the RAID5 RAID6 mode RAID5 mode The RAID5 mode can be used when more than three HDDs are installed RAID6 mode The RAID6 mode can be used when more than four HDDs are installed 6 RAID mode switch RAID Switches the HDD operational mode Single RAID5 or RAID6 The settings become effective after setting the HDD operation mode with the RAID switch and turning on the power while holding down the USE button to boot up S SINGLE mode default R5 RAID5 mode R6 RAID6 mode Important The HDD operation mode cannot be changed once the System is operating Recorded data may not be read correctly when the mode is changed after the system is operating 7 Removal knob Used when replacing the HDD units Major Operating Controls and Their Functions e POWER ON a GA e Ga Ok
57. button in the Area select box This will display the Area select window The Area select window is not displayed during playback 23 Area Select Microsoft Internet E x Select the check box for the area to be played back Normal area Event area Copy area Click the OK button The selected disk is displayed in the status display area Click the HDD tab Click the PLAY button Playing Step 1 is displayed in the status display area and the recorded images on the selected disk are played back Refer to page 20 for information about operations during playback Click the STOP button Stops playback Playing Step 1 disappears from the status display area and a live image from the camera is displayed in the Image display f you press the PLAY button after stopping playback playback resumes from the time and date when playback was stopped Live images Live images from a camera are displayed on a web browser The live images from the cameras can be displayed on a web browser in one or multiscreen Images can also be automatically displayed in a sequence 1 screen display 1 Click the Cam select button The camera list is displayed in the Cam select box Note About Selecting a Camera Click WJ ND400 to display the group titles of the cameras set on the recorder Clicking a group title displays the cameras that belong to that group Clicking a camera s title displa
58. client PC port Connect the devices correctly Otherwise the transmission rate may be lowered 26 Connections Example of Connectivity with 1 Port Operation Connecting to a PC over ADSL PC Network camera ADSL router Commercially available ADSL line Internet LAN cable Not provided 10BASE T 100BASE TX 1 000BASE T category 5e straight NTSC model category 7 straight PAL model Recorder Note e MPEG 4 video may not be displayed when using a router Consult your network administrator about router settings 27 Connections Connecting multiple units to the recorder Network camera LAN cable Not provided 10BASE T 100BASE TX 1 000BASE T category 5e straight NTSC model category 7 straight PAL model LAN cable Not provided 10BASE T 100BASE TX 1 000BASE T category 5e straight NTSC model category 7 straight PAL model Recorder 1 Recorder area 1 28 Connections
59. drive is removed without pressing the respective USE button 2 Inthe RAID 5 mode or the RAID6 mode only Error log is displayed but neither Indication on the LCD nor Output from the connector on the rear panel is displayed 3 HDD SKIP is the function that continues recording even when an error occurs such as an HDD write error by recording images on the next HDD 4 Video loss is an error that may occur between the WJ NT304 WJ NT314 and the camera connected to the WJ NT304 To detect video loss occurrences using the WJ ND400 it is necessary to configure the Panasonic alarm protocol setting of the WJ NT304 WJ NT314 and the Site alarm setting of the WJ ND400 Refer to page 58 for information on symbols used on the table above 57 Error operations About the error operations Do the following when the error log is displayed Contact the dealer when an unlisted error occurred Error log display MAIN d WRITE ERR EXTu d WRITE ERR MAIN d READ ERR EXTu d READ ERR MAIN d HDD SKIP EXTu d HDD SKIP Description of error Failed to read or write data to the HDD The HDD may have malfunctioned If this error occurs frequently contact your dealer to have the HDD replaced MAIN RAIDS 1DOWN EXTu RAID5 1DOWN MAIN ERR RAID5 1DOWN EXTu ERR RAID5 1DOWN MAIN RAIDS 2DOWN EXTu RAID5 2DOWN MAIN ERR RAID5 2DOWN EXTu ERR RAID5 2DOWN MAIN RAID6 1DOWN EXTu RAID6 1DO
60. en res entres entres 8 Trademarks and Registered Trademarks ooooocinnonccccnnnccccccnnnnnancnnnnnnnnnnnn nono nn nn rra nn cnn rn enne nere nennen nnns 8 Network Security PER eR EP TEE RM nie E D e PE e fa Ape Meet c aL oeeds 8 PreCautiOns PD 9 Major Operating Controls and Their Functions eeeeeeeeeeeeeeeneeeeeeenenenn nnn 11 ELO WIG gU 11 Inside the Front COVE notet o Waar acini at tt Marte ee ote bnt o De 13 Hoar Mic e n rne D URSI RM b AED re ERU OR gs UE RS ERR TRE Cea eae ten E dae dt 15 Using the Brabe coccion cR 15 Description of Functions Qutline Of Funct OS ici ia 16 QD E A a EE A E TE 16 Mega Pixel Camera Compatibility and Capacity ssssssssssseseseseseeeeeee nennen nennen nns 16 Replace DDS iii nUnI ede emuiiEuee 16 HDD Space Management caeci Ee ce E nente ne d Danse Ede ped endrerit gne Ped ete a da veces 16 HDD Fault Tolerance System ooooccccnnccccccoccconoccnnancncnnnn cn nono cn nano canon n cnn c aran nennen nnn nennen nennt rennen nennen enn 17 Encrypting Data Recorded on the HDDS 0ooccccccncccccccononancnonanannnnnnnanoncnnnnnnnnnnnnn nan nn cnn rre rn cnn nnne nnne 17 Recording and Playing magGeS uoce tete tute te ot ee I ak EH Lc eR E ERR Y Fev eX REPE Rn ELE EE 18 Stable recording and playback of images ssssssssssssseseseseee nennen nnne nnne nnns nennen rennen 18 Setting Schedule e orae eiua sete aede Pei eerta 18 EVOM FUNCION
61. failure Recorder MAIN RAID6 RECOVERY FAILURE Extension unit EXTx RAID6 RECOVERY FAILURE x is unit number Fan trouble Recorder MAIN FANy ERROR Extension unit EXTx FANy ERROR x is unit number y is FAN number Thermal trouble Recorder MAIN THERMAL ERROR Extension unit EXTx THERMAL ERROR x is unit number NW link error NETWORK LINK ERROR RAID5 1 DOWN Recorder MAIN RAID5 1 DOWN Extension unit EXTx RAID5 1 DOWN x is unit number RAID5 2 DOWN Recorder MAIN RAID5 2 DOWN Extension unit EXTx RAID5 2 DOWN x is unit number RAID6 1 DOWN Recorder MAIN RAID6 1 DOWN Extension unit EXTx RAID6 1 DOWN x is unit number RAID6 2 DOWN Recorder MAIN RAID6 2 DOWN Extension unit EXTx RAID6 2 DOWN x is unit number RAID6 3 DOWN Recorder MAIN RAID6 3 DOWN Extension unit EXTx RAID6 3 DOWN x is unit number Camera SD memory card error CAM xx SD ERR is camera channel Camera SD memory card starting write error CAM xx SD START ERR is camera channel Camera SD memory card ending write error CAM xx SD END ERR is camera channel Camera SD memory card list request error CAM xx GET LIST ERR is camera channel Camera SD memory card data obtainment failure CAM xx GET IMG ERR is camera channel Camera SD memory card data deletion failure CAM xx DEL IMG ERR is camera channel Video loss detection CAM xx VIDEO LOSS
62. first frame is displayed by clicking the NEXT IMAGE button during pausing 2 Playback may be performed in several seconds intervals when the following operations are performed while playing MPEG 4 image Refer to the Operating Instructions PDF file for further information Reverse playback REV PLAY Fast playback fast reverse playback FF REW Reverse frame playback PREV IMAGE Example When 3 seconds is selected for the refresh interval on the camera MPEG 4 image will be played in 3 seconds intervals 3 When two records are played sequentially the last few frames of the former record and the first few frames of the next record may be displayed overlapped 4 When playing MPEG 4 image by designating time and date playback may start from a point several seconds before or after the designated time and date or from the first frame of the next record 4 When recording images 1 Time and date displayed on the recording event list actual start time of recordings may not exactly indicate the actual time of recording trigger event occurrence time start time of the schedule recording etc and also the recording duration may be shortened for seconds worth two times of the refresh interval set on the camera Example When the set recording duration and the set refresh interval of the camera are 10 seconds and 1 second respectively 10 1 x 2 8 sec The minimum actual recording duration is 8 seconds
63. has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with the apparatus When a cart is used use caution when moving the cart apparatus combination to avoid injury from tip over e A S3125A Unplug this apparatus during lightning storms or when unused for long periods of time Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way Such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Contents Preface dicc 7 About these Operating Instructions essssssssssseseseseeeeeeenene nennen nennen nennen nennen nnt nnr nennen e nnne nennen 7 System Requirements for a PC ssssssssssssseseseseseseennne nennen nennen nnne en nns sen nnts entres
64. mail notification LED buzzers transmitting to FTP and others Here action that send external notifications are called alarms Events Terminal alarms site alarms and command alarms Event action Event recording Log Alarm action Mail notification LED Buzzer FTP transmissio Image of event alarm action The recorder starts an event according to the settings when the following events occur Terminal Alarm Signals from door sensors or other external devices are transmitted through the alarm terminal on the rear panel of the recorder Receives command alarms from PCs via a network Command Alarm Site Alarm Receives the Panasonic alarm protocol from network cameras Event action include the following Start recording images Recording is done according to the recording duration and rate settings on the setup menu refer to Setup Instructions PDF file The images from a camera before an event occurs can be recorded and linked to the event pre event recording Display alarm messages A pop up window appears to indicate an event has occurred Alarm indicator blinks Alarm indicator on the front of the recorder blinks Buzzer sounds The buzzer sounds according to the settings on the setup menu refer to the Setup Instructions PDF file The camera goes to its preset position The camera moves to a pre registered preset position Refer to Camera control page 29
65. may cause dropping of recorded images live images alarms and other data degraded operational response restarts and other problems Guideline network speed 128 Mbps Even when measurement results do not exceed the above guideline network speed the number of connected cameras and PCs can cause some of the phenomena described above Important e Network traffic volume fluctuates depending on the network environment Set a rate based on measurement results to ensure enough margin for maximum network speed Recording playback live video a copying are all disabled while measurement is in progress Note Other users connected to the recorder are logged out automatically during measurement They are logged back in after measurement is complete Measurement results are for reference only They are subject to change in accordance with the network environment The target for measurement is the value after clicking Set Since the recorder uses a network network traffic and other factors can make it impossible to obtain live video and recorded images as expected from the setup slow browser response or disconnection Also recording may not be possible when the recorder is in use or malfunctioning We are not liable for lost content About SD memory recording SD memory recording is a camera function that saves images to the camera s internal SD memory when communication with the camera is not possible within the pr
66. of the selected cameras on a 4 image screen Selecting Seq displays images in a specified sequence Camera partitioning View Operate View Specifies the scope of control for each camera channel When View Operate is selected live recorded image display or camera operation can be performed When View is selected live recorded image display can be performed but camera operation cannot When is selected neither live recorded image display nor camera operation can be performed Initial default Important You must click press the Set button to activate settings on the recorder when registering editing or deleting users 69 User management Note Clicking the Registration button does not log out other users Editing user information 1 Click the User mng button on the setup menu 2 On the sub menu that appears click User This will display the User settings window 3 In User edit delete select the name of the user you want to edit a Disk Recorder WJ ND400 Microsoft Internet Explorer WI NDA00 Contrai arn B Cc the Se baton 4 Click the Edit button This will display the User edit window 2 User Edit Microsoft Internet Explorer User edit screen era part XE Vicw Operate v SENI View Operate
67. output upon detection of a unit error Open collector output 24 V DC max 100 mA Power outage recovery completion output Signal output upon completion of outage processing High 5 V 12 V 6 3 mA max Time adjustment input output The time of this unit is adjusted to the preset time according to the signal input This signal output is then generated for the setting time of this unit Time of all other units is adjusted to the setting time of this unit 52 kQ 5 V pull up Output current 100 mA Non voltage make contact input Alarm output 32 Alarm signal output at an event occurrence Open collector output 24 V DC max 100 mA About Connectors Pin Number Description of Operation Remarks Alarm suspension input The state of alarm suspension is assumed Non voltage make contact input 5V according to the signal input pull up 150 kQ Outage detection input Start of outage processing according to the signal input External recording mode Changeover to the external recording mode switching input 5 V output 5 V output 200 mA max Connectivity for Emergency Recording Turning On the external switch starts emergency recording Emergency recording operations differ depending on the Emergency rec settings accessed through the Setup menu refer to Setup Instructions PDF file Signal ground O O External switch 6600000000DOODO 0
68. played after logging in The default setting is to start playing 30 seconds before the most recent images The settings for the playback start schedule are shown below 5s 10s 30s 1min 5min For information about settings contact your system administrator e f multiple browsers and viewers are running at the same time audio playback may not be correct To play back the audio correctly run either the browser or the viewer only Playback may slow down or briefly stop if the load on the main unit is too large many cameras are connected many images are being played or shown etc When playing images on multiscreen images will be played with frame dropping When playing image recorded a different recording rate one at a higher rate and the other at a lower rate simultaneously on multiscreen the difference between the displayed time for each channel will be widen To play SD memory data search for a recording event and select the images from the rec event list page 24 mage and audio sometimes may not be synchronized Click the Cam select button while playing back images click a camera title to change the camera channel Youcan change to the multiscreen display by clicking the Multiscreen select button during playback Click the camera title when viewing miltiscreen to view the clicked image on a single screen 19 Playback Operations during playback Function Playback reverse playback Operation
69. played back ips indicates the number of recorded frames in 1 second When the recording rate is higher the playback is smoother but available recording time is reduced Frame indicates the refresh rate set on the camera Resolution Indicates the smoothness of the image quality and the size of the images recorded from the camera Indicates the number of dots used in the image displayed on the screen A horizontal resolution of 720 dots and a vertical resolution of 480 dots is expressed as 720 480 Router Placed in between different networks a router sends data to the proper destination via network If data on the network is addressed to an external network routers send the data to the outside of the network after judging the optimum sending route SD memory recording SD memory data SD memory recording is a camera function that saves images in the camera s internal SD memory when communication with the camera is disconnected within the time table recording time set on the recorder SD memory data refers to those images recorded on the card SMTP A protocol for sending e mail on the Internet or an Intranet Used when transferring mail between servers or when clients send mail to the server SMTP authentication SMTP mail transfer protocol appended with a user authentication function It authenticates passwords and user accounts between SMTP servers and clients Both SMTP servers and clients must support SMTP authenticat
70. positions Auto Select the camera s automatic mode function Network Security Function The recorder has two network security functions Limit access with user authentication host authentication Turn on the user and host authentication to limit users that can access the recorder Limit access by changing HTTP ports Illegal access from port scanning is prevented by changing the HTTP port number To improve security even more To improve network security use a router to divide the subnet make two layers of IP address authentication with the recorder and router If the recorder is connected to a network that is not secure you can improve security by inserting a VPN between the recorder and the host PC Important e Network security settings vary depending on the LAN the recorder is connected to and the service provider and other various settings Contact the network administrator to discuss network security Connection Examples IP address 192 168 1 1 subnet mask 255 255 255 0 Router IP address 192 168 0 1 subnet mask 255 255 255 0 Router Recorder PC IP address 192 168 0 100 subnet mask IP address 192 168 1 250 subnet mask 255 255 255 0 255 255 255 0 Default gateway Default gateway 192 168 0 1 192 168 1 1 Wide Area Network You can improve network security by using a firewall for packet and protocol filtering Connection Examples IP addres
71. post event recording Available settings differ according to the currently selected compression format Refer to Checking and changing a camera Manually setting page 50 for details about compression method settings 43 44 Schedules Settings Description Duration 2s 5s 10s 20s 30s 2 1min Specifies the time of post event recording 2min 3min 5min 10min 15min When Manual is selected recording is performed only Manual Continue while the alarm signal is being input At that time minimum recording time is eight seconds Selecting Continue causes recording to continue until the Alarm ALM button is clicked Recorder setup Audio rec Off On Specifies whether audio should be recorded with images Audio recording Audio and images are recorded at the same time Audio only recording without image recording is not supported e Audio recording can be selected only for a camera model that supports audio recording Camera setup SD memory rec Off 0 1ips O 5ips 1ips Specifies whether images should be saved to an SD memory SD memory recording card if the signal is lost during recording e If the camera is a model that supports SD memory recording and the recording format is M JPEG you can specify a recording rate For information about SD memory recording refer to About SD memory recording page 36 Do not set SD memory recording rates on multiple net
72. proxy server is incorrect 51 Camera Use the following procedure to specify the group title of a camera 1 Click the Camera button on the setup menu 3 Input a group title Refer to Group settings table for details about the settings 2 Click the Group tab This will display the Group Setting window 4 Click the Set button g gre 3 Group settings Settings Description Group title Title input Specifies the group title of a camera Group 1 G1 to The group title can be made up of up to 16 single byte Group 8 G8 numerals and symbols or 16 two byte characters The following characters are not allowed as symbols I lt gt G V Initial default 52 Camera Sequence Use the following procedure to configure settings for automatically switching the camera image in a preset sequence 1 Click the Camera button on the setup menu 2 3 4 Screens Live Sequence Microsoft Int Click the Sequence tab This will display the Sequence Setting window Li uence on 4 screen 3 Configure the settings for each item Refer to Sequence display type settings table for details about the settings Clicking the Setup gt gt button will display an advanced settings window for the selected sequence 2 lt SPOT Live Sequence Microsoft Internet Explorer E ES L E lt Dwell time m as no De
73. remedies or if you have any questions about settings and installation Cannot access from browser Buttons on browser window are not displayed correctly Some information does not appear on browser window Image is not being refreshed Live and recorded images in MPEG 4 format are not displayed in a normal manner SD memory data is not displayed on rec event list Cannot play SD memory data Check if the 10BASE T 100BASE TX or 1000BASE TX cable is connected to the network port If the network port connection indicator does not light the LAN is not connected or the network is not operating correctly Make sure that the connection indicator lights Contact the system administrator if the indicator does not light Refer to the system administrator to make sure the IP address is valid Use the following procedure to check if you are accessing a valid IP address gt ping recorder IP address When reply is returned from the recorder the connection is normal When reply is not returned check the IP address and the subnet mask settings Refer to the system administrator to make sure the IP address is different from another device Check if the IP address of the recorder matches the submit of the network When the recorder and the client PC are on the same subnet set the same subnet for the IP address To access the recorder on the same subnet it is recommended to set the recorder s address to Don t Use Proxy For
74. reset rese n nnns entr nennen 48 DISkK iO Matic m 48 Attachments He _ NN NIU I N a KA About mall noticas aaa 49 Alarm NACO A en ee ete 49 Warning Mail notification ER 49 Error NOG ir o ita 52 About the error logics avi ee ee eu a e arg Me 52 Error operations 58 About the error Operatiloris eria a Eea de e db iaa 58 Parameter in the logs above reien aa Er aA a EEE EAA EEE E ATA PEATE IERA 59 Contents Troubleshooting E 60 A 60 Messages placita 64 COSSA Vivi ia ai 65 Words used in th manu al 1 1 itte ea ea setup cotra dacs ce ER Eae bo lied SO repeat 65 The Network Disk Recorder WJ ND400 is for recording images and audio from network surveillance cameras to a hard disk hereafter HDD It is possible to connect up to 64 cameras over a network Also it is possible to access and operate the recorder via a network from the web browser on a computer hereafter PC A maximum of 16 PCs can be connected via a network The network settings for the PC need to be done to do settings and operations from the PC A web browser must also be installed About these Operating Instructions There are four manuals they include the Installation Guide Setup Instructions PDF file Operating Instructions PDF file and the Quick Reference Guide Installation Guide How to configure required settings and connect the e
75. settings for each item by switching between screens using the following operations When the cursor is gt use the arrow buttons up or down to switch between screens The cursor is shown with an under bar _ The ports are displayed as follows Camera port PT 1 Client PC port PT 2 and Maintenance port PT 3 Use the arrow buttons left or right to switch between ports Gateway and HTTP port settings are configured under the client PC port PT 2 The LCD changes as follows when using the arrow buttons up or down SET ip Address Setup 2 PT41 SET a ESC 2192 PT 1 2e55 Important e Always configure the network settings for the ports using different subnet masks Using the same subnet mask may result in improper network communication Configuring the Settings for Each Item 1 Click the SET button when the cursor is gt The cursor moves to the number area When the cursor is gt and you press the arrow buttons left or right the PT 42 and PT 3 screens are displayed and you can select other ports 2 Move the cursor using the arrow buttons up or down and enter values using up or down 3 Press the ESC button to move the cursor to gt and check the settings IP ADDR 168 000 250 Subnet Mask 255 255 000 Setting and Canceling Key Lock You can lock the buttons on the front panel to prevent them from being operated Press the SET button on the Key Lock Setting scre
76. table for details about the settings 2 On the sub menu that appears click Mail This will display the Mail setup window 4 Click the Set button Ej JAN 01 08 1200 AM ONone OPOP before SMTP 58 Mail settings Attach alarm image Settings Off On Server Description Specifies whether the image when the event occurred should be attached to the mail Image attachment is not supported when the compression format specified for the camera image being sent is MPEG 4 Even if On is selected here the image will not be attached if Off is selected for the recording rate setting of event recording SMTP server address Address input Blanke Enter the server name or IP address of the SMTP server sending the mail Enter up to 255 single byte alpha numeric characters including hyphen and period When entering a server name you must use the DNS SMTP port number Port number input 25 Specifies the SMTP port number in the range of 1 to 65535 POP server address Authentication Address input Blanke Enter the server name or IP address of the POP server receiving the mail Enter up to 255 single byte alpha numeric characters including hyphen and period When entering a server name you must use the DNS Type Nonee POP before SMTP SMTP Specifies the type of authenticati
77. the disk slot 53 Using the Front Panel for Operations Press the SET button on the Manual Reboot screen to display the Manual Reboot ACCEPT screen Select YES and press the SET button to reboot SET Manual Reboot Ex Manual Reboot SET ACCEPT NOZ YES 54 Troubleshooting Before requesting service check the following items Contact your dealer if the problem does not appear here if the problem is not resolved by these remedies or if you have any questions about settings and installation Power is not turn on Alarms are not activated The ERROR indicator lights orange Temperature is too high stop operation as soon as possible Extension unit is not recognized When an extension unit is connected HDD is not recognized The HDD status indicator does not light HDD status indicator lights but HDD is not recognized HDD indicator lights or blinks red Check item remedy Make sure that the power plug is firmly connected to the electric outlet Lo Make sure supplied power cord is firmly connected to the equipment page 39 Check if signals are input to the alarm control connectors and alarm connectors on the rear panel Check if the alarm connectors are correctly set page 38 Fan has malfunctioned and stopped Contact your dealer Make sure that nothing is blocking the vents in front or the fan on the rear page 9 Internal temperature is too low or too high Install the product withi
78. to connect multiple parties simultaneously for communication TCP UDP etc on the Internet Primary Server DNS servers usually have more than 2 system and the primary server is the main system Private Address IP address assigned when connecting primarily to LAN Private IP addresses can be assigned freely on a network and do not require a formal application However because private IP addresses cannot be used to access the Internet a router or other device it is necessary to assign a global IP address Protocol A set of rules that allows the exchange of data amongst different types PCs with information The Internet uses the TCP IP protocol as its base and information is transferred following http and ftp protocols depending on the application Proxy Server PC or software that connects with the Internet as the proxy for a computer on a local network It allows special connections from the internal network and blocks unauthorized access from external networks RAID RAID5 An abbreviation for Redundant Arrays of Inexpensive Disks 5 that provides a highly reliable disk array by distributing access over multiple HDDs increasing both speed and capacity Even if one HDD has errors data can be recovered based on error correction data recorded on other HDDs RAID5 is used when 3 or more HDDs are connected However when 2 or more HDDs simultaneously have errors data cannot be recovered RAID RAID6 An abbreviation fo
79. to keep the temperature in the rack below 30 C 86 F e When installing the recorder in the rack leave a space of 1 unit 44 mm 1 73 above and below each unit Leave space between racks and ensure proper ventilation around the racks 23 Setting up the Rack Rack mounting positions When connecting multiple extension units WJ HDE400 to the recorder place the recorder in the center of the rack Connect the recorder and the extension unit with the connection cable 1 m 39 4 included with the extension unit page 31 A provided with extension unit Extension unit unit number 5 ol A ol ecl Connection cable Extension unit unit number 4 Network Disk Recorder Extension unit unit number 1 Extension unit unit number 2 unit number 3 I I L Extension unit l i Note Install the recorder in the center of the rack if using a rack If you install the recorder at the top or bottom of the rack the cable may not be long enough e When installing the recorder in the rack leave a space of 1 unit 44 mm 1 73 above and below each unit Secure the connection cables to the extension unit using the cable clamp provided If the connection is poor the system may become unstable and unable to record images Keep the cables as short as possible Looped cables or large di
80. to operate the recorder Use the following procedure to configure basic system settings 1 2 Click the Basic button on the setup menu On the sub menu that appears click Basic This will display the setting window Basic setup Recording SE 1AN 0108 1200 AM Settings Off One 3 Configure the settings for each item Refer to Basic setup table for details about the settings 4 Click the Set button Description Specifies whether recording should be performed Recording is not performed when Off is selected Select On for this setting except to force a recording to stop LCD setup lock Locks front panel buttons to prevent them from being operated When On is selected buttons can be unlocked by entering a password but they will re lock automatically if no operation is performed for a certain period of time about one minute Password Enter password 12345 4 Specifies a password for releasing LCD setup lock Sets the password of five single byte characters long Language Japanese Englishe Francais Espa ol Deutsch ltaliano Russian Chinese Specifies the language used in browser screens Go to last before 5s 10s 30s e 1min 5min Specifies the time the image is displayed when the Go to last button is clicked on the operation window Buzzer Off 2s4 5s 10s 20s 30s 1min Ext Specifies the duration that the buzzer
81. to the indication label placed on the surface of the unit as to the indications of equipment classification and power source etc Handle the unit with care Do not strike or shake as this may damage the unit Do not strike or give a strong shock to the unit It may cause damage or allow water to enter the unit Place the unit horizontally on a level surface Do not place the unit in an upright position When stacking multiple units clear a space of more than 5 cm 1 97 from both sides the top the bottom and the rear of the units Avoid placing receptacles that contain liquids such as water near the unit If liquid spills onto the unit it may cause fire or an electric shock Prevent condensation from forming on the surface of the hard disk If this happens do not turn on the power of the recorder and leave the recorder for around 2 hours Wait until the dew evaporates in any of the following cases The recorder is placed in an extremely humid place The recorder is placed in a room where a heater has just been turned on The recorder is moved from an air conditioned room to a humid and high temperature room When the unit has not been used for a certain period turn on the power of the unit approximately once a week and perform recording playback to prevent interferences with functions We recommend that you make a note of your settings and save them This will help when you are required to change the s
82. up or down and then press the SET button Remove HDD MAIN 1 SET 9 10 11 Using the Front Panel for Operations Select YES with the arrow buttons left or right and 12 Check the disk information then press the SET button Check the following content related to the HDD under Disk information on the settings menu Refer to the Setup Remove MAIN 1 Instructions PDF file for more information ACCEPT NO Z YES HDD capacity HDD remaining capacit The HDD stop process begins and the HDD status indicator usse Hour meter blinks orange The HDD status indicator goes out once the HDD stop process is complete E e f you stop the HDD during recording recording switches to another HDD Images are not recorded for a few Note seconds while recording switches If another HDD is not Disk operation mode Date range of video recorded on the HDD You cannot remove HDDs by opening the front panel while available recording stops operating in RAID5 or RAID6 mode Remove MAIN 1 Ready SET Press the SET button to return to the display format screen Remove the HDD unit 1 Press the knob on the HDD unit 2 Open the lever 3 Remove the HDD unit Remove the HDD carefully so you do not bump it be careful not to drop it 2 Close the front cover and lock it by lightly pressing and turning the key to the left Keep the key in a safe place e Refer to page 53 when replaci
83. v View Operate iv View Operate E View Operate m BEI View Operate I View Operate v B View Operete v View Operate Y E View Operate iv ViewOperate Mf Operat View Operate Y View Operate Y View Operate YE View Operate Y i View Operate Y 7l View Operate E View Operate PE View Operate m jew Opercte AN View Operate Y ENT View Operate Y Wed View Operete iv i NT View Operate BE View Operate Y AA View Operate v Red View Operate Y View Operate View Operate s A View Operate iv G View Operate E View Operate Y View Operate EN View Operate Y E View Operate iv 5 Configure the settings for each item Refer to User setups table for details about the settings Click the Registration button N O Click the Set button This will close the User edit window 70 Deleting user information 1 2 3 4 5 Click the User mng button on the setup menu On the sub menu that appears click User This will display the User settings window In User edit delete select the name of the user you want to delete Click the Delete button Click the Set button Important Clicking the Set button applies the registered settings and forcibly logs out all users including the user who clicked the Set button User management The following procedure is to
84. you can playback save and print downloaded data Downloading the viewer software 1 click the HDD tab 2 Click the Viewer button in the Download TO PC box The File Download window is displayed File Download Security Warning Do you want to run or save this file Name n3vsetup exe Type Application 1 58 MB From 192 168 0 250 Cancel Y While files from the Internet can be useful this file type can potentially harm your computer If you do not trust the source do not run or save this software What s the risk 3 Click the Save button The window for specifying the save destination of the file is displayed Save As Save in New Folder ET t6 My Recent Documents 2 Desktop bs My Documents a My Computer a pues Melon My Network Save as type Application 4 Create a new folder in the selected destination and click the Save button The viewer software is downloaded Installing the viewer software You must uninstall any previous versions of the viewer software before installing the latest version 1 Double click the downloaded n3vsetup exe file This will display the end user s license agreement i ND Viewer InstallShield Wizard License Agreement Please read the following license agreement carefully END USER LICENSE AGREEMENT EULA IMPORTANT PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT EULA BEFORE DOWNLOADING THIS SOFTWARE PROGRAM T
85. 00000000000 ALARM CONTROL Connectivity for Switching to External Recording Turning On the external switch records by switching the program Set the recording program in Time table setup Ext under Time table on the settings menu refer to Setup Instructions PDF file Signal ground External recording mode switching O 000000000000 O External switch p ALARM CONTROL Auto Adjustment Time Function Connection 1 When settings menu Basic Time amp date Auto adjustment time is set to Master Time Adjust Output is available and the time on other devices is synchronized with the recorder When the time set under Activation time is reached a signal is output from the Time adjustment input output pin no 20 Terminal for other devices Front panel LED monitor output Signal ground Time adjustment output Recording Time adjustment input Temperature warning output Time adjustment output Series recording output Alarm reset input Series recording input Signal ground Alarm output Alarm restore output Alarm recording System error output Sensor input Buzzer output OOOOOQOOO0000 000006000000 ALARM CONTROL 33 About Connect
86. 2 KQ 5 V pull up output current 100 mA no voltage make contact input 5 Max 200 mA 57 Accessories Standard Accessories ODO rations ites re oak Lo a cane te De 1 pe e Installation Guide this book eee 1 pc Quick Reference Guide eeeeeee 1 pe e Warranty Only for NTSC model sssssse 1 pc The followings are for installation s Hard disk Unitaria 1 pe Power cord NTSC model seen 1 pc Power cord PAL Model sene 2 pcs DEM 2 pcs AA EU ire SE MERE EROR TOR nites 1 pc Rack mounting brackets sese 2 pcs e Rack mounting brackets fixing screw 6 pcs e Handle for rack mounting bracket esss 2 pcs Handle fixing screw for rack mounting bracket 4 pcs O UN 4 pcs HDD canister eene nennen 8 pcs e HDD fixing screw for HDD canister sssse 48 pcs 1 The CD ROM contains the operating instructions PDFs This label is the same one found on the surface of this product Keep it in view when installing this product in the rack Nm Index 1 port operation 1 OOOBASE T 100BASE TX A Accessing LIVE IMAGES vencio ria os ecc 18 Active time Alarm connectivity Alarm input Alarm mail Alarm messages Alarm output Alarm suspen
87. 3 Configure the settings for each item Refer to Disk settings table for details about the settings 2 On the sub menu that appears click Disk This will display the Disk setting window 4 Click the Set button Disk settings Settings Description Disk end mode Normal recording area Continue When the normal recording area becomes full the oldest data is sequentially overwritten with new data Event recording area Continue Stop Specifies operations when the event recording area becomes full When the event recording area becomes full while Continue is selected the oldest data is sequentially overwritten with new data When the event recording area becomes full while Stop is selected recording stops Copy area Continue Stope Specifies operations when the copy area becomes full When the copy area becomes full while Continue is selected the oldest data is sequentially overwritten with new data When the copy area becomes full while Stop is selected copying stops HDD capacity warning Normal recording area Offe 196 to 10 Configures settings for warnings issued when the remaining normal recording area reaches a specified value Event recordi area Of 196 to 1096 Cor figures setti gs for warni gs issued when the remaini g g event recording area becomes a specified value Copy area Off 1 to 10 Configures settings for warnings issued when the remain
88. 4 5 Auto track 2 Zoom box Click or to adjust the zoom Click x1 to return the zoom to normal Focus box Click Near or Far to adjust the image focus Click Auto to adjust the focus automatically auto focus Auto mode box Select the camera s auto mode function Click V and select an auto mode function auto track auto pan preset sequence sort patrol and then click Start Click Stop to turn off the auto mode function Control pad buttons Click the buttons on the control pad to move the camera to the direction of the button pan tilt Also click in the control pad to adjust the horizontal vertical position pan tilt of the image The pan tilt movement increases if a clicked point gets farther from the center point of the control pad Brightness box Click Dark or Bright to adjust the lens iris brightness Click Reset to reset the brightness Preset box Go button The camera moves to the pre registered preset position Click V select a preset number Home 1 to 256 and then click Go To perform the preset operation register the camera s preset positions in advance Set button Register preset positions that specify the direction of the camera Move the camera to the direction to register click V select a preset number 1 to 256 and then click Set Home cannot be registered 17 18 Recording images and audio M a
89. 5 1down EXTu ERR RAID5 1down HDD error output RAID5 2DOWN Recorder Extension unit MAIN RAIDS 2DOWN EXTu RAIDS 2DOWN Recorder Extension unit MAIN ERR RAID5 2down EXTu ERR RAID5 2down HDD error output RAID6 1DOWN Recorder Extension unit MAIN RAID6 1DOWN EXTu RAID6 1DOWN Recorder Extension unit MAIN ERR RAID6 1down EXTu ERR RAID6 1down HDD error output RAID6 2DOWN Recorder Extension unit MAIN RAID6 2DOWN EXTu RAID6 2DOWN Recorder Extension unit MAIN ERR RAID6 2down EXTu ERR RAID6 2down HDD error output RAID6 3DOWN Recorder Extension unit MAIN RAID6 3DOWN EXTu RAID6 3DOWN Recorder Extension unit MAIN ERR RAID6 3down EXTu ERR RAID6 3down HDD error output HDD S M A R T warning Recorder Extension unit MAIN d SMART WARNING EXTu d SMART WARNING Recorder Extension unit MAIN d ERR SMART WARNING EXTu d ERR SMART WARNING HDD error output HDD hour meter warning Recorder Extension unit MAIN d HOUR METER WARNING EXTu d HOUR METER WARNING Recorder Extension unit MAIN d ERR HDD HOUR METER WARNING EXTu d ERR HDD HOUR METER WARNING HDD error output 53 Error log Description of error HDD SKIP warning Error log Recorder MAIN d HDD SKIP Extension EXTu d HDD unit SKIP Network log Out
90. AN F 3 Qu O DA Q P Yr 62 3 Address 48 i 4 Eso ius a Pop up blocked To see this pop up or additional options click here x 3 The following message appears in the information bar Click the information bar and select Allow popups from this site A Pop up blocked To see this pop up or additional options click prompt asking Allow popups from this site appears click the Yes here button The following message appears in the information bar Click the information bar and select Install ActiveX Control This site may require the following ActiveX control Install A security warning window appears click the Install button wvasetup exe from Matsushita Electric Industrial Co Ltd and click here Click the information bar and select Download File The following message appears in the information bar If you cannot download the file even after doing the following Internet Explorer has blocked the file being downloaded to your operations do the following computer from this site as a security measure Click here to display options Open Internet Explorer s security settings window select Download Automatic prompting for file downloads Enable and then click the OK button A warning window appears click the Yes button The following security warning window appears when you try to Click the Run button download a file The publisher could not be verified Are you sure you wan
91. Alarm mail notification of the time and date of an event is sent to registered email addresses when an event occurs An image can be attached to this email Up to 4 addresses can be registered to receive the alarm mail List of Functions Live Monitoring Outline of Functions Alarm signal output from the Alarm Control connector on the rear panel of the recorder Alarm output When an event occurs a signal is output from the Alarm connector on the rear panel of the recorder to sound an alarm etc Event log is recorded When an event occurs the type of event and the time it occurred are recorded in an event log Images recorded during events are transmitted to an FTP server When an event occurs images are recorded from when the event starts for a set period of time and are automatically transmitted to an FTP server A PC is notified of an alarm according to Panasonic alarm protocol settings When an event or error occurs a PC is automatically notified regarding event or error information according to the Panasonic alarm protocol settings Install the software option on the PC designated to receive and display event or error notification Refer to the readme txt file on the CD ROM for details about the software Function Description 1 screen Live images from cameras including audio are displayed on one screen The camera can be operated from the recorder when one screen is displayed refer to the Operating Ins
92. C address Shows the MAC address of the camera IP address Shows the IP address of the camera New IP address Address input Enter a new IP address to assign it to a camera DHCP Off On Specifies whether DHCP is used by the camera Initial default Note Registering a camera forcibly logs out any other users currently logged in to the recorder All recording is disabled while camera registration is in progress Camera search cannot be used with cameras on another subnet accessed via a router For improved security some camera models whose settings have been changed from initial defaults are detected for the only first 20 minutes after power is turned on For details refer to the operating instructions for the camera The compression format of registered cameras is set automatically to JPEG or M JPEG In the case of IP auto addressing set 255 255 255 0 for the subnet mask of the port connected to the cameras When automatically assigning IP addresses make sure the octets of the port selected in step 3 on Automatically detecting and registering cameras page 48 match the gateway Depending on the camera IP addresses cannot be assigned if it is not set Registering an IP address to a camera automatically sets the camera s HTTP port number to 80 Also the camera s subnet mask and default gateway are set to the same values as the camera s network port subnet mask and default gateway When the Execute button is
93. Cannot play audio using the Viewer software 94 This may be caused by the combination of the PC s display adapter and driver When this happens first update the driver of the display adapter f this does not resolve the problem use the following procedure to adjust the hardware accelerator function This explanation uses Windows XP as an example Close all the browsers and then right click the desktop and select Properties from the menu Select Setting tab from Display Properties and then click the Advanced button Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration Plug and Play Monitor and PA z Troubleshoot Color Management General Adapter Monitor m Are you having problems with your graphics hardware These settings can help you troubleshoot display related problems Hardware acceleration Manually control the level of acceleration and performance supplied by your graphics hardware Use the Display Troubleshooter to assist you in making the change Hardware acceleration None Disable all DirectDraw and Direct3D accelerations as well as all cursor and advanced drawing accelerations Use this setting to correct severe problems with DirectX accelerated applications v Enable write combining Check the user name and password Download is stopped when the settings are changed When this happens the downloaded image cannot be
94. D status indicator blinks orange Once the HDD is recognized the HDD status indicator lights green or blinks The HDD is automatically formatted if it preformatted The HDD status indicator lights green after formatting is complete e Preformatted HDDs are recognized for playback only In this case the HDD status indicator blinks green Follow the instructions from step 3 to use the HDD for recording is not Press the USE button for over 2 seconds A buzzer sounds Press the front panel buttons according to the directions on the LCD 01 JAN 2008 1 00 32 C Press the arrow buttons up or down on the front panel until HDD Operate appears on the screen HDD Operation SET Press the SET button Press the arrow buttons up or down on the front panel until Link EXT appears on the screen Link EXT ACCEPT NO YES 47 48 Using the Front Panel for Operations 7 8 10 11 Select YES with the arrow buttons left or right and then press the SET button Select the number of the extension unit where you installed the HDD with the arrow buttons up or down and press the SET button Link EXT UN I T gt EXT1 SET Select YES with the arrow buttons left or right and then press the SET button Link EXTI ACCEPT lt NO YES gt All the HDDs installed in the extension unit are recognized for recording Link EXT1 DONE Press the SET button to retur
95. Do not set SD memory recording rates on multiple network disk recorders for the same camera The time recorded on the acquired SD memory data is the time set on the camera The NTP function can be used to synchronize the time on the camera and the recorder You may not be able to back up SD memory if the time is not synchronized e f the recording conditions for multiple cameras are changed and emergency recording is done recording may be delayed for up to six seconds when 64 cameras are recording at the same time Note Depending on the schedule s time table and the amount of images it may not be possible to acquire them all automatically at one time The images that cannot be acquired may be acquired at the next acquisition Image acquisition is not done in the following situations During playback HTTP download emergency recording and external recording SD memory data acquisition is interrupted if the following operations occur Login Emergency recording External recording Shifting to from summertime daylight savings Event The recorder s alarm action starts according to the settings when an event occurs The event function includes terminal alarms command alarms and site alarms Event functions About events Event action will be performed when some events occur Events include terminal alarms site alarms and command alarms For example if a camera sends a site alarm the recorder receives the
96. E EI E Ee zc o z E He EE Ec Bs z TG z E ch Ee Ec aed E Ec Ec GB EE EE e 5 Check the items you want Refer to Recording information table for details about the 3 Check the items you want settings Refer to Disk information table for details about the settings 76 Disk information Maintenance Item Description Recording Information Clicking the Display button displays the capacity hour meters and recorded image time and date ranges for each HDD e Shows HDD1 information when RAID5 RAID6 is operating Operational mode Shows the recorder operation mode HDD Operational mode Single mode RAID5 mode RAID6 mode Total capacity Shows the sum of the capacities of all the HDDs Normal recording area Shows the storage area capacity of images recorded by manual recording and schedule recording Event recording area Shows the storage area capacity of images recorded by emergency recording and post event recording Pre event recording area Shows the storage area capacity of images recorded by pre event recording Copy area Shows the capacity of the storage area for copying Undefined Shows the HDD capacity that is not allocated to image areas Disk information Shows the HDD capacities and formatted areas of the main and extension units e When RAID5 RAIDE is operating the HDD1 capacity is displayed e Formatted areas are shown as fo
97. F file Set up the functions that you need refer to the Setup Instructions PDF file You can change or format HDDs while the recorder is On page 46 to page 53 Setting up the Rack Rack Mounting Install the recorder into an ElA standard compliant rack ElA standard compliant an ElA standard 19 rack depth product 550 mm or more locally procured Note Installation in a rack requires four M5 x 12 screws 1 Remove the 5 rubber feet from the underside of the recorder Use a screwdriver to remove the screws holding the rubber feet Remove rubber feet 2 Attach the handle for rack mounting bracket to the rack mounting brackets Use the four handle fixing screws for rack mounting bracket and washers to secure them Handle fixing screws for rack mounting bracket Washer Rack mounting bracket Washer Tae for rack mounting bracket 3 Attach the rack mounting bracket to both sides of the recorder Secure them using the six rack mounting bracket fixing screws Rack mounting bracket fixing screws provided Handle for rack mounting bracket Handle for rack Rack mounting brackets provided mounting bracket 4 Install the recorder in the rack Secure using the rack mounting screws Rack mounting screws M5 x 12 locally procured Important Ensure that the temperature inside the rack does not exceed 45 C 113 F During installation we recommend installing a fan
98. HE SOFTWARE PROVIDED BY MATSUSHITA ELECTRIC INDUSTRIAL CO LTD A JAPANESE CORPORATION BEFORE DOWNLOADING INSTALLING AND USING THE SOFTWARE ON YOUR PC YOU NEED TO ACCEPT THE TERMS AND CONDITIONS OF THIS EULA IBY CLICKING ON I ACCEPT BUTTON PROVIDED AT THE BOTTOM OF THIS EULA IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS EULA YOU MAY NOT DOWNLOAD INSTALL OR USE THIS SOFTWARE This EULA is a legal agreement between you and Matsushita Electric Industrial Co Ltd O 1 accept the terms in the license agreement Cancel 2 Select I accept the terms in the licence agreement and click the Next gt button This displays the entering user information amp ND Viewer InstallShield Wizard Customer Information Please enter your information User Name panasonic Organization panasonic Install this application for Anyone who uses this computer all users O Just me 3 Enter the user information and click the Next gt button This will display the setup selection You may leave some user information fields blank 18 ND Viewer InstallShield Wizard Setup Type Choose the setup type that best suits your needs Please select a setup type All program features will be installed Requires the most disk space O Custom Choose which program features you want installed and where they will be installed Recommended for advanced users Back L Next gt
99. Interval Value input Specifies the interval for image transmission by periodic timer s min units Enter single byte numbers within the range 1 to 1440 1s Select either s seconds or min minutes as the time unit Channel to send Unselectede All Select the camera channel for image transmission by periodic Cam 1 to Cam 64 timer Images from the camera whose check box is selected are sent to the FTP server mage transmission by periodic timer cannot be used when the image compression format of the selected camera channel is MPEG 4 56 Image transmission by alarm Server Set the following items to transmit images of where an alarm occurs at an event Setting whether or not to transmit live images to the FTP server where an alarm occurs at an event can be set for scheduled time periods with Time table page 46 Server directory Name input Blanke Enter the send destination directory Enter up to 255 single byte alpha numeric characters and symbols excluding amp lt gt and spaces Duration Pre Offe 1 sto 10 s Settable in 1 second units Specify the time of the pre event image to be sent Transmission of images to the FTP server may not be possible for Duration Pre when the image compression method of the selected camera channel is MPEG 4 Duration Post Off 1 s to 10 s Settable in 1 second units 5s Alteration Detection Offe On
100. Jan0108 122924 AM 1 MAN MAIN 1 TanDiDS 122041 AM 1 MAN MAINA Ch i cdd the channel of the recording Jan 01 08 12 20 41 AM 2 MAN MAIN 1 ree Jan 0103 122041 AM 3 MAN MAIN 1 Rec Displays the recording mode Jan 01 08 12 20 41 AM 4 MAN MAIN 1 HDD Number of the disk where the recorded Jan 01 08 12 18 16 AM 1 MAN MAIN 1 2 image is located Jan01 03 12 13 16 AM 2 MAN MAIN 1 Info Additional information will be displayed Jan0108 121816 AM 3 MAN MAIN 1 when audio is attached Jan01 03 1213 16 AM 4 MAN MAIN 1 Jan 01 03 1203 42AM 2 MAN MAIN 1 Note 2 BEEN ABH The rec event list is displayed when the Refresh button is Jan 108 120242415 4 MAN MAIN pressed or when searching page 24 page 25 or when a selecting an area page 26 e The All list button is disabled during playback Stop playback and then do the search operation When there are many cameras the recording start time may vary for each channel 23 Playback Search for and playback recorded events 1 Click the Control button 2 Click the Search button in the Search box This will display the Select search method window Search Select Microsoft Interne m E ch method Rec event search 3 Click the Rec event search button This displays the Rec event search window Z REC Event Search Microsoft Internet Explorer REC Evi fol sen si jos iei Av 12 oo i
101. MAIN 1 ACCEPT NO YES The HDD is recognized for recording Link MAIN 1 DONE SET Press the SET button to return to the display format screen Close the front cover and lock it by lightly pressing and turning the key to the left Keep the key in a safe place Check the available disk space Check the following content related to the HDD under Disk information on the settings menu Refer to the Setup Instructions PDF file for more information HDD capacity HDD remaining capacity Hour meter Disk operation mode Date range of video recorded on the HDD Note e HDDs cannot be added while in RAID5 or RAID6 mode The RAID function will not start even if an HDD is installed linked in an empty disk slot Using the Front Panel for Operations Installing HDDs by unit All the HDDs in one extension unit can be linked to operate at the same time For details refer to the operating instructions for the extension unit 1 Install the HDD units in the extension unit Install the HDDs in the extension unit according to steps 1 to 2 in Installing HDDs page 46 to install HDDs Repeat steps 1 to 2 to install multiple HDD units Note o co When installing HDD units each HDD unit must be recognized Follow Step 1 and 2 Additional HDD units will not be recognized while the first unit is being recognized The HDD is automatically recognized While the HDD is being recognized the HD
102. MAL ERROR Recorder SYSTEM REBOOT MAIN t ERR THERMAL ERROR Extension EXTu t ERR unit THERMAL ERROR Recorder Error output HDD remove error MAIN d SWAP WARNING Recorder Extension EXTu d SWAP unit WARNING MAIN d ERR HDD SWAP ERR Extension EXTu d ERR unit HDD SWAP ERR Recorder HDD error output HDD write error MAIN d WRITE ERR Extension EXTu dWRITE unit ERR Recorder HDD read error MAIN d READ ERROR Extension EXTu d READ unit ERROR Recorder Description of error Single mode format failure Error log Recorder Extension unit MAIN d SINGLE FORMAT ERROR EXTu d SINGLE FORMAT ERROR Network log Recorder Extension unit MAIN d ERR HDD FORMAT FAIL EXTu d ERR HDD FORMAT FAIL Error log Output from connector HDD error output RAID5 format failure Recorder Extension unit MAIN RAIDS FORMAT ERROR EXTu RAIDS FORMAT ERROR Recorder Extension unit MAIN ERR HDD FORMAT FAIL EXTu ERR HDD FORMAT FAIL HDD error output RAID6 format failure Recorder Extension unit MAIN RAID6 FORMAT ERROR EXTu RAID6 FORMAT ERROR Recorder Extension unit MAIN ERR HDD FORMAT FAIL EXTu ERR HDD FORMAT FAIL HDD error output RAID5 1DOWN Recorder Extension unit MAIN RAIDS 1DOWN EXTu RAIDS 1DOWN Recorder Extension unit MAIN ERR RAID
103. NS IP address update lt DDNS gt IP_ADD_UPDA TE_OK No response from the DDNS server lt DDNS gt SVR_ERR Network error output Password error for DDNS user name lt DDNS gt USER_PASS_E RR Network error output DDNS IP address update error Other error for DDNS lt DDNS gt IP_ADD_UPDA TE_ERR lt DDNS gt OTHER_ERR Network error output Network error output Synchronization with the NTP server complete lt NTP gt GET_TIME_OK Failed to resolve NTP server address from DNS lt NTP gt SVR_ADD_ERR Network error output Failed to adjust the time lt NTP gt SET_TIME_ERR Network error output No response from the NTP server lt NTP gt SVR_ERR Network error output Time from the NTP server is invalid lt NTP gt TIME_INVALID Network error output Other errors for NTP lt NTP gt OTHER_ERR Network error output SNMP transmission complete lt SNMP gt SEND_OK Password error for SNMP user name lt SNMP gt USER_PASS_E RR Network error output SNMP object inquiry failure lt SNMP gt OBJ_ERR Network error output Other errors for SNMP lt SNMP gt OTHER_ERR Network error output Having IP address complete lt DHCP gt IP_ADD_OK DHCP IP address lost lt DHCP gt IP_ADD_LOST Network error output DHCP IP address update failure xx lt DHCP gt IP_ADD_UPDA TE_ERR Network error output DHCP IP
104. PC Network camera LAN cable Not provided 10BASE T 100BASE TX 1 OOOBASE T category 5e straight NTSC model category 7 straight PAL model es AERE 9 Le 2 oS CS o IK D C let S due 3 N oy aa ofo 0 e SE e EIE Eu E E e ame me cr eas S o e Recorder Camera images input through the client PC port are sent to the PC from the same client PC port Client PC port 25 Connections 2 Port Operation Using a HUB for Direct Connection The PC connects to the camera using the camera port and the client PC port on the rear of the recorder Network camera L3 LAN cable Not provided 10BASE T 100BASE TX 1 000BASE T category 5e straight NTSC model category 7 straight PAL model Recorder Camera images input through the camera port are sent to the PC from the client PC port Important Connect the camera to the camera port and the PC to the
105. PEG 4 is selected for the image compression method on the setup menu NW camera under Camera 1 When displaying live images 1 Black screen may be displayed for the first few seconds when the following operations are performed while displaying live images When MPEG live images are displayed by switching camera channel etc When MPEG 4 image is enlarged or when enlarged MPEG 4 image is resized to the original size 2 It may take several seconds for refresh interval of MPEG 4 image when displaying images on a 4 screen Example When 3 seconds is selected for the refresh interval on the camera MPEG 4 image will be refreshed in 3 seconds intervals 2 When displaying images sequentially When MPEG 4 is selected for the image compression method of the camera selected for a camera channel on the setup menu the respective sequence step will be skipped 3 When playing recorded images 1 Displayed playback time may be fast for several seconds when the following operations are performed while playing recorded images When MPEG 4 recorded images are played by changing camera channel etc When MPEG 4 image is enlarged or when enlarged MPEG 4 image is resized to the original size When operating to zoom in out a paused MPEG 4 recorded image image of several seconds later than the displayed image may be enlarged When the PLAY button is clicked again while playing MPEG 4 image When the
106. PEND button recording time is set to Continue for emergency recording The Alarm suspend indicator ALARM SUSPEND on the front of the recorder turns off and release the alarm suspension 34 Event Cancel the Error Status When an error occurred the unit will be in the error status To release the unit from the error status do the following 1 When an error occurred the ERR button will be displayed in the status display area 2 Click the ERR button The unit will be released from the error status Note Depending on the error the ERROR indicator on the front of the unit does not go off even if the ERR button is clicked 35 Preventing illegal operations You can lock the buttons on the front panel of the recorder to prevent them from being operated 1 Press the arrow buttons up or down on the front panel 1 Continue to press it until Keylock Mode is displayed Keylock Mode 2 SET 2 Press the SET button 3 Keylock Enabled is displayed and Key Lock is set Keylock Enabled 36 Press the arrow buttons up or down on the front panel Continue to press it until Keylock Mode is displayed Press the SET button Locked is displayed and the password entry screen appears Enter your password default is 12345 Move the cursor using the arrow buttons left or right and enter values from 0 to 9 using up or down You can set the password on the setup menu Refe
107. Panasonic Network Disk Recorder Operating Instructions Model No WJ al N D400 Before attempting to connect or operate this product please read these instructions carefully and save this manual for future use Contents Preface PEefaee in ct A eiae meti e td s v eet ia ace 5 About these Operating INStruCtiONS oconicccnncconncccnnnccananancnonacananrnnnonn cn enne nnne nennen nnns nn nnn nennen enn n nn nennen nnne 5 System Requirements fora A C iret e ela 6 Trademarks and Registered Trademarks oooooconnnoccccnnonccccnncnonennnnnnnnnnn cnn n nano nn cnn rra nn cnn nnne nennen nnne nnne nnns 6 Restrictions when operating MPEG 4 images eeeeeeeeeeeeeeeeeeeeeene nenne 7 About operating WIn QOWS iosue circus ces nk nah prs vRu EX R Rot MEE U EQUES P ERR ER EG EE Luke Ek TIN RENE Moe M RERUM as Ra SNR R aain 8 Display and close the operating WINAdO0W ooooocccccnnonccccconononnncnnnnnnnnnnonnnncnncnnnnn nn cnn naar eene nennen enne nennen nnns 8 Names and functions of COMpPONENES oocccccconcccccconnonccnnononnncnnnonnnnnnnn cnn nennen nennen nnne n nennen nnne nnne nennen nnn 10 TOP PAQC haste vast stes ie ee ert a Lb oM i oat ot a det metri Eden is 10 Control AA A shaaccavadvedaca fas Sedsenscagedaessasnsshicansdwesacdvaasedacencuveea detaaiastcaes 11 Cam select DURON iia ot leales t s 12 ESO A NAO 13 Status display ACA CIEN 14 Playback point operation area ooonooccccnnnoncc
108. ROPRIATE USE OR NEGLIGENT OPERATION OF THE USER 3 UNAUTHORIZED DISASSEMBLE REPAIR OR MODIFI CATION OF THE PRODUCT BY THE USER 4 INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED DUE TO ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT 5 ANY PROBLEM CONSEQUENTIAL INCONVENIENCE OR LOSS OR DAMAGE ARISING OUT OF THE SYS TEM COMBINED BY THE DEVICES OF THIRD PARTY 6 ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATION BEING A PHO TOGENIC SUBJECT DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF THAT SURVEILLANCE CAMER A S PICTURE INCLUDING SAVED DATA FOR SOME REASON BECOMES PUBLIC OR IS USED FOR THE PURPOSE OTHER THAN SURVEILLANCE 7 LOSS OF REGISTERED DATA CAUSED BY ANY FAIL URE Important Safety Instructions 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug
109. S EYE 18 uode 19 Setup MENU List a etie cael eh Cauet t haad edidi cu 19 Nue d ELE 20 Remote Operation 4 eec e npe ee t aii 20 Network Security Function sssssssssssssssessseesee eene nennen nnne en nnns ennt sre tnns en rnn nennt sentes rennen nnns 20 SD Memory Recording eicit ee de ea Dt med vae ed or eo Eu orit A Da Ege ee en a 21 Maintenance Version Upgrade nennen nennen nennen nennen nnns nnne nnne nnns 21 Installation and Setup Getting Stated e idia 22 SETUP Procedure ees rin ip 22 Setting Up the RACK qe 23 Rack MOUNT e ot re nr UD RR ERE aa eae eat E REGERE 23 Rack mounting positlOns too ts te petite tut ie e eR te petite de peser te de e 24 Connections niiina aii ii 25 Connecting the PC and the Camera esssssssssssessseeeeeeenee nennen nennen nennen ennt ennt nenne nennt einn 25 Port Operation uie e eerie terit tes ret ete Pease Eae tertio cip ne ae ed bec Pee ie Poet etd 25 2 Port Operation ecu ied e e REFS epa tee Dien utat caveret Leeds trie be Peu ruv La 26 Example of Connectivity with 1 Port OperatiON oooococinncccnnncccnnncccconccnnoncnnnnana nano corran cnc nn nennen nennen 27 Example of Connectivity with 2 Port Operation esssssssssesseses eene 29 Connecting the Extension UNit ooooooconnccconicccinncccnnoncncnanacanonocn nan cn aran caracas 31 Contents About GONNECIONS incidi
110. TER WARNING x is unit number y is disk number Remove auto links per HDD Recorder MAIN y LOGICALLY REMOVED Extension unit EXTx y LOGICALLY REMOVED x is unit number y is disk number Remove auto links per unit Recorder MAIN LOGICALLY REMOVED Extension unit EXTx LOGICALLY REMOVED x is unit number 49 About mail notification RAID5 recovery failure Recorder MAIN RAID5 RECOVERY FAILURE Extension unit EXTx RAID5 RECOVERY FAILURE x is unit number RAID6 recovery failure Recorder MAIN RAID6 RECOVERY FAILURE Extension unit EXTx RAID6 RECOVERY FAILURE x is unit number Fan trouble Recorder MAIN FANy ERROR Extension unit EXTx FANy ERROR x is unit number y is FAN number Thermal trouble Recorder MAIN THERMAL ERROR Extension unit EXTx THERMAL ERROR x is unit number NW link error NETWORK LINK ERROR RAID5 1 DOWN Recorder MAIN RAID5 1 DOWN Extension unit EXTx RAID5 1 DOWN x is unit number RAID5 2 DOWN Recorder MAIN RAID5 2 DOWN Extension unit EXTx RAID5 2 DOWN x is unit number RAID6 1 DOWN Recorder MAIN RAID6 1 DOWN Extension unit EXTx RAID6 1 DOWN x is unit number RAID6 2 DOWN Recorder MAIN RAID6 2 DOWN Extension unit EXTx RAID6 2 DOWN x is unit number RAID6 3 DOWN Recorder MAIN RAID6 3 DOWN Extension unit EXTx RAID6 3 DOWN x is unit number Camera SD memory card error CAM xx SD ERR is camera channel
111. TOP button Stops playback Note Playback of SD memory data If there are only a few images recorded during a single event they may not play back correctly black screens may appear or refreshing may take a long time If this happens you can use next frame previous frame to display the images Playback of SD memory data on multiscreen If the images are not played back correctly on multiscreen play them on a single screen Search for and playback images with motion at a specific time and date VMD search Search for images with motion on a specific time and date from images recorded by cameras that support VMD search and view them in a list Select and playback images of a specified time and date from the results list Important e To do a VMD search the cameras that support VMD search need to be set in advance Refer to the readme txt file on the CD ROM bundled with the recorder for information about the camera models that support VMD search For details refer to the operating instructions for the camera Click the Control button 2 Select the camera showing the live image you want to search for or playback 3 Click the Search button in the Search box This will display the Select search method window Search Select Microsoft Interne E3 Rec event search 4 Click the VMD search button The VMD search window is displayed Note Live images are shown live
112. VMD search 25 sel ctian area to play Dalila o e ERO alii 26 Screen operations Live Images aia id 27 tspreon display ae 27 Useful functions while images are displayed oooooccccnnnncccccnnnccccccnnanencccnnnnnrn cnn nnnnnn nn nne 28 Camera controlas tale ito T 29 A screen Multiscreen ii en ape at 31 Display switching Sequence nennen nnne nenne nnns natns a aata nana cn estt araia 31 Managing EVEN iaa IP 33 Contents Operations during AN eventis esiseina e aaeeea aeaa tia aadd aet esia ned sentes en tnn snnt ressent nennen 34 Canceling Alam aCtion ia a 34 Suspend alarm action cit D eir Ri 34 Cancelithe Error Status 1e red te cet il reci 35 Preventing illegal peratlOns cuceecee cesa esn essa rana nadan cnica aua ua SE a ies IRR EXE nnmnnn nnna 36 LOCK iint eene chee AE eae cet Deva leaps cha whan TA A REPE 36 ETATO A 36 Checking 1OGS isis nadaa 37 dg 37 ACCESS OG d EE RNR 37 Event O depo PR nisi demandeur ined 38 REWORK TOG P LI 38 Copying recorded Images icena ainnean cona nudi rada eva nau ca dani an Enere aara abs anb r aad iaa da a nainii nda an 39 GOP YIING eis taf ERIT T 39 Playing Dack copied Mage imita a dee dah eret n caved 40 Del ting TG GSS T iS ii ARA 41 Manual delStiOn o E aa anie ERU 41 Downloading IMAGES comics id ja is 42 Down
113. WN MAIN ERR RAID6 1DOWN EXTu ERR RAID6 1DOWN MAIN RAID6 2DOWN EXTu RAID6 2DOWN MAIN ERR RAID6 2DOWN EXTu ERR RAID6 2DOWN MAIN RAID6 3DOWN EXTu RAID6 3DOWN MAIN ERR RAID6 3DOWN EXTu ERR RAID6 3DOWN The HDD malfunctioned while in RAID mode Contact your dealer After restoring or replacing the malfunctioning HDD clear the error status MAIN d SMART WARNING EXTu d SMART WARNING MAIN d ERR SMART WARNING EXTu d ERR SMART WARNING The HDD malfunctioned and may not be usable Contact your dealer to have the HDD replaced MAIN d HOUR METER WARNING EXTu d HOUR METER WARNING MAIN d ERR HDD HOUR METER WARNING EXTu d ERR HDD HOUR METER WARNING The time set on the Hour Meter has expired The HDD may be near the end of its product life Contact your dealer to have the HDD replaced NORMAL HDD CAPACITY REMAINS AREA ERR NORMAL HDD EVENT HDD CAPACITY REMAINS AREA ERR EVENT HDD EVENT HDD FULL AREA ERR EVENT HDD FULL COPY HDD CAPACITY REMAINS AREA ERR COPY HDD COPY HDD FULL CAM cc COMMUNICATION ERROR CAM cc COMMUNICATION ERROR AUDIO AREA ERR COPY HDD FULL NW ERR CAMERA cc ERROR When Disk end mode is Stop HDD is full or remaining capacity is low Communication with the network camera is unstable or the network camera is not connected Reset or replace the HDD
114. Y displays the date as 01 APR 08 Time display format 24h 12h NTSC model 12 he PAL model 24 hs Specifies the time format Example 3 00 p m Selecting 24h displays the time as 15 00 Selecting 12h displays the time as 3 00 PM Time 4 date 08 to 34 year Jan to Dec month 1 to 31 day 0 to 23 hour 0 to 59 minute Sets the current time and date Configure the year month day hour minute settings and then click the Set button Timekeeping starts from the time you set the moment you click the Set button Time zone GMT 12 00 to GMT 13 00 NTSC model GMT 5 00 PAL model GMT 0 00 Specifies the time zone of the recorder Auto adjustment time 32 Off Slave Master Specifies the auto time adjustment method Selecting Slave specifies that the recorder s time should be adjusted in accordance with an externally input time The time is adjusted automatically in accordance with a signal input from the alarm control terminal on the rear panel of the recorder Selecting Master specifies that the time of other devices should be adjusted in accordance with the recorder A signal is output from the alarm control terminal on the rear panel of the recorder and sent to other devices Basics Settings Description Activation time 0 to 23 Specifies the time for auto time adjustment When Slave is selected for Auto adjustment time this s
115. a registration result window If there are more than 64 cameras on the same network only 64 will be displayed f multiple cameras have the same IP address the IP address and MAC address will be displayed in red In this case change the IP address for one of the cameras and make sure that the same IP address is not used for two cameras or more Quick settings 7 Click the OK button This completes registration d CE PEE Bu es de fisz fes n Important Execute Register the IP address automatically given by this unit to a detected camera to automatically provide IP addresses to all detected cameras Note that some cameras may already be operating Note When a camera you want to register is not detected or when you want to change the settings of a camera refer to NW camera page 48 Registering a camera forcibly logs out any other users currently logged in to the recorder All recording is disabled while auto camera registration is in progress Camera auto registration is unavailable for cameras on a different subnet accessed through a router For improved security some camera models whose settings have been changed from initial defaults are detected for the only first 20 minutes after power is turned on For details refer to the operating instructions for the camera The compression format of registered cameras is set automatically to JPEG or M JPEG Quick se
116. a type of mass storage device Camera images are recorded onto a hard disk drive HTML HTML is a markup language used for describing the logical structure of a document and its appearance Links to images audio video and other documents can be inserted into the document A web browser is used to view documents written in HTML Half Duplex Communications method that switches between sending and receiving using a single communications line 65 66 Glossary IP Masquerading A technology for sharing a single global address between two or more PCs Allows simultaneous connection of multiple machines to 1 global address to dynamically convert NAT and different TCP UDP port numbers IP address The identification number assigned to PCs connected via IP networks such as the Internet or an Intranet or to individual communications devices Do not assign the same address to multiple devices especially on the Internet Internet PC network that connects networks all over the world Different types of PCs can communicate over the Internet LAN A communications network for connecting PCs printers and other network devices in a relatively small area such as in a building or floor of a building or campus in which data is transferred M JPEG Video format in which the camera sends continuous JPEG images Compared with sending images from the camera one at a time this method reduces the load on the network However the tra
117. about four seconds immediately after one of the following operations is performed Current time and date setting Shifting to from summertime daylight saving While Slave is selected for auto time adjustment execution of auto time adjustment While emergency recording is in progress recording takes priority and time adjustment is not performed 33 Emergency recording Emergency recording Sets the recording duration or recording rate when performing emergency recording by input of the emergency recording input signal For details about emergency recording refer to the Installation Guide 1 Click the Emergency rec button on the setup menu 2 Configure the settings for each item This will display the Emergency rec window Refer to Emergency recording settings table for details about the settings e To configure the settings of a camera that is not shown on the display click the applicable camera number range above the Set button to change the contents of the display Clicking a camera number range will save the currently displayed camera settings Click the Set button s s s s s s s s s s s s s s 9 Button Functions Measurement Click to check for proper operation at button the specified recording rate page 36 Important Recording may not be possible for about four seconds immediately after emergency recording is compl
118. address registration failure lt DHCP gt IP_ADD_ENT_ ERR Network error output Other error for DHCP lt DHCP gt OTHER_ERR Network error output Password error for HTTP user name lt HTTP gt USER_PASS_E RR Network error output HTTP download failure lt HTTP gt DOWNLOAD_E RR Network error output HTTP request invalid lt HTTP gt REQUEST_ERR Network error output Description of error Other errors for HTTP Error log Network log lt HTTP gt OTHER_ERR Error log Output from connector Network error output Move to Config CONFIG Camera SD memory card error CAM cc SD ERR NW ERR CAMERA cc SD ERROR Camera error output Request to start writing on the camera SD denied CAM cc SD START ERR NW ERR CAMERA cc SD ERROR Camera error output Request to finish writing on the camera SD denied CAM cc SD END ERR NW ERR CAMERA cc SD ERROR Camera error output Request to obtain a data list on the camera SD denied CAM cc GET LIST ERR NW ERR CAMERA cc SD ERROR Camera error output Request to obtain SD memory data on the camera SD denied Request to delete SD memory data on the camera SD denied CAM cc GET IMG ERR CAM cc DEL IMG ERR NW ERR CAMERA cc SD ERROR NW ERR CAMERA cc SD ERROR Camera error output Camera error output 1 HDD remove error is an error that occurs when the hard disk
119. alarm and an event occurs About event action Event action is the action done when an event occurs Depending on the settings event action include recording images recording logs sending external notification mail notification LED buzzers transmitting to FTP and others Here action that send external notifications are called alarms Events Terminal alarms site alarms and command alarms Event action Event recording Log Alarm action Mail notification LED Buzzer FTP transmissio Image of event alarm action The recorder starts an event according to the settings when the following events occur Terminal Alarm Signals from door sensors or other external devices are transmitted through the alarm terminal on the rear panel of the recorder Receives command alarms from PCs via a network Command Alarm Site Alarm Receives the Panasonic alarm protocol from network cameras Event action include the following Start recording images Recording is done according to the recording duration and rate settings on the setup menu The images from a camera before an event occurs can be recorded and linked to the event pre event recording Refer to Program page 42 for details about setting the recording rates Display alarm messages A pop up window appears to indicate an event has occurred Alarm indicator blinks Alarm indicator on the front of the recorder blinks Bu
120. all units Noi dichiariamo sotto nostra esclusiva responsabilit che il prodotto a cui si riferisce la presente dichiarazione risulta conforme ai seguenti standard o altri documenti normativi conformi alle disposizioni delle direttive 2006 95 CE e 2004 108 CE Wij verklaren als enige aansprakelijke dat het product waarop deze verklaring betrekking heeft voldoet aan de volgende normen of andere normatieve documenten overeenkomstig de bepalingen van Richtlijnen 2006 95 EC en 2004 108 EC Vi erkleerer os eneansvarlige for at dette produkt som denne deklaration omhandler er i overensstemmelse med standarder eller andre normative dokumenter i folge bestemmelserne i direktivene 2006 95 EC og 2004 108 EC Vi deklarerar h rmed v rt fulla ansvar f r att den produkt till vilken denna deklaration h nvisar ar i verensst mmelse med standarddokument eller andra normativa dokument som framst lls i direktiv nr 2006 95 EC och 2004 108 EC Ilmoitamme yksinomaisella vastuullamme ett tuote jota t m ilmoitus koskee noudattaa seuraavia standardeja tai muita ohjeellisia asiakirjoja jotka noudattavat direktiivien 2006 95 EC ja 2004 108 EC s d ksi Vi erkl rer oss alene ansvarlige for at produktet som denne erkl ringen gjelder for er i overensstemmelse med f lgende normer eller andre normgivende dokumenter som f lger bestemmelsene i direktivene 2006 95 EC og 2004 108 EC FOR YOUR
121. amera partitioning View Operate View Specifies the scope of control for each camera channel When View Operate is selected live recorded image display or camera operation can be performed When View is selected live recorded image display can be performed but camera operation cannot When is selected neither live recorded image display nor camera operation can be performed se Initial default Important e You must click press the Set button to activate settings on the recorder when registering editing or deleting hosts Note Clicking the Registration button does not log out other users 71 User management Editing host information 1 2 4 N O 72 Click the User mng button on the setup menu On the sub menu that appears click Host This will display the Host setting window In Host edit delete select the name of the host you want to edit Network Disk Recorder WJ ND400 Microsoft Internet Explorer re Click the Edit button This will display the Host edit window 2 Host Edit Microsoft Internet Explorer Host edit 192 168 1 10 vi Mm sj Cam tioning FE View Operste v NY Viewoperate MI EER View Operate Y E View Operate Y viewoperate e PENE View Onerate View Operate YA View Operate Y E dE eo Viewope
122. amera registration This section explains how to register a camera on the recorder The recorder supports registration of up to 64 cameras 1 Click the Quick button on the setup menu This will display the setup window JAN 01 08 1200 AM Camera port Register the IP address automatically given by this uit to a detected camera O Register the IP address set with a detected camera Pogan v Losna Select the network port for detecting cameras from the following Camera port Client PC port Use the Camera auto registration item to specify whether to assign an IP address to the detected camera Register the IP address automatically given by this unit to a detected camera Register the IP address set with a detected camera Note After executing Register the IP address automatically given by this unit to a detected camera the recorder will automatically detect blank IP addresses for setting but depending on the network environment the IP address may be already used for the other network device when the Windows XP firewall function is being used for example If the same IP address is used by another device check the IP address setting and change it manually When Register the IP address automatically given by this unit to a detected camera is executed and On is selected for the DHOP setting of the detected camera the recorder will change the DHCP s
123. anageable and lines used more efficiently In this case these smaller networks are called subnets Glossary Subnet mask Subnet mask consists of 32 bit numeric values According to the values devices can determine which part of the address is the network address and which part is the host address System Administrator Person with the responsibility for setting up and monitoring the recorder TCP IP The standard network protocol for the Internet and Intranets URL An address for locating information resources such as documents and images on the Internet Unicast Way to send data to a single IP address on a network VPN Service used to make public lines as private lines Many companies are using this as a new medium of communication instead of costly private lines Depending on service VPN also provides a secure line using authentication technology and encryption Video Motion Detection VMD Function that automatically detects objects moving in video images The main unit records the VMD information sent from the camera and has a VMD search function to find images for only the time and date at which motion was detected Refer to the readme txt for information about cameras that support VMD search WAN Allows physically separated PCs such as between the head office and a branch office to connect via a phone line or private line data for exchanging Web Browser Application software necessary for v
124. and then click the OK button This will display the configuration settings top window Disk Information window Jan 01 08 12 00 AM 3 Check the items you want Refer to Disk information table for details about the window items 83 Configuring disks 84 Disk information Item Description Operational mode Shows the recorder operation mode HDD Operational mode Single mode RAID5 mode RAID6 mode Total capacity Shows the sum of the capacities of all the HDDs Normal recording area Shows the storage area capacity of images recorded by manual recording and schedule recording Event recording area Shows the storage area capacity of images recorded by emergency recording and post event recording Pre event recording area Shows the storage area capacity of images recorded by pre event recording Copy area Shows the capacity of the storage area for copying Undefined Shows the HDD capacity that is not allocated to image areas Disk information Shows the HDD capacities and formatted areas of the main and extension units e When RAID5 RAID6 is operating the HDD1 capacity is displayed e Formatted areas are shown as follows Normal HDD formatted for normal recording area Event HDD formatted for event recording area Pre event HDD formatted for pre event recording area Copy HDD formatted for copy area Remove Fault
125. and recorded images are shown paused in the image area Playback Click the V button and set the date range and the basic channel for the VMD search Set the area for the motion search Specify the area by dragging the mouse on the area of the image Click the OK button Searching starts This displays the search results on the rec event list window Searching may take a while Important In the list of VMD search results the Info audio information icon is not displayed even if audio is attached to the file You cannot do VMD searches of SD memory or pre event recording data sou irazan 2 MAN MM Indl L1 11AM 2 MAN MAI Tent Click the recorded event time to playback The image at the selected recorded event time is played back Refer to page 20 for information about operations during playback Images are played back in 1 screen only Click the Multiscreen select button after playback has started to display images in multiscreen Click the STOP button Stops playback 25 Playback Note When doing a VMD search in the multiple image screen the upper left image is searched If you do a VMD search during sequence operations the sequence operation stops Select an area to play back Playback camera images saved in the Normal recording area Event recording area and Copy area on the HDDs 1 2 o o 26 Click the Control button Click the Search
126. assign a global IP address Protocol A set of rules that allows the exchange of data amongst different types PCs with information The Internet uses the TCP IP protocol as its base and information is transferred following http and ftp protocols depending on the application Proxy Server PC or software that connects with the Internet as the proxy for a computer on a local network It allows special connections from the internal network and blocks unauthorized access from external networks RAID RAID5 An abbreviation for Redundant Arrays of Inexpensive Disks 5 that provides a highly reliable disk array by distributing access over multiple HDDs increasing both speed and capacity Even if one HDD has errors data can be recovered based on error correction data recorded on other HDDs RAID5 is used when 3 or more HDDs are connected However when 2 or more HDDs simultaneously have errors data cannot be recovered RAID RAID6 An abbreviation for Redundant Arrays of Inexpensive Disks 6 that provides a highly reliable disk array by distributing access over multiple HDDs increasing both speed and capacity Even if two HDD has errors data can be recovered based on error correction data recorded on other HDDs RAID6 is used when 4 or more HDDs are connected However when 3 or more HDDs simultaneously have errors data cannot be recovered Recording rate ips I Frame Unit that determines the smoothness when recorded images are
127. at SEE RENO AAA AAA al 3 Click the camera channel you want to copy You can select multiple camera channels 4 Click the V button and select the starting and ending time and date for the copy 5 Set which camera channel time and date to use as standard time zone If cameras are setup in multiple countries you must set which camera channel time and date to use as standard time zone If the recorder and the camera are set in the same time zone set to 6 Click the OK button COPY is appeared in the status display area and copying begins 39 40 Copying recorded images Playing back copied images You can playback copied images 1 2 AC Click the Control button Click the Area select button in the Search box This will display the Area select screen 3 Area Select Microsoft Internet a x Select the Copy area check box Click the OK button Logs when copied and a description of copied images are shown in a list in the rec event list Click the HDD tab Click the log to playback Playing Step 1 is displayed in the status display area and the recorded images on the selected disk are played back Click the STOP button Stops playback Playing Step 1 disappears from the status display area and a live image from the camera is displayed in the I
128. ate any static electricity Always hold the HDDs by the sides when carrying them Use an anti static mat and wristband when installing or replacing HDDs To prevent static electricity do not touch the parts At the time of purchase the HDD unit and canisters are packaged in exclusive cushion The HDD units and canisters may be damaged by fall or vibration When transporting the unit remove these parts from the unit and package again Using the Front Panel for Operations Handling the HDD Install the HDD unit provided page 46 The HDDs can be easily installed or removed from the HDD bay slots inside the front cover Contact your dealer for information on purchasing installing and replacing HDDs Important e HDDs are precise devices Note the following precautions when handling them Do not subject them to vibration or impact Before touching an HDD ground yourself against a metal object to eliminate any static electricity Always hold the HDDs by the sides when carrying them To prevent damage to components from static electricity do not touch the parts or connectors on top of the HDDs e Contact your dealer for information on compatible HDDs Operation is only guaranteed with recommended HDDs e All the HDDs must be the same model Even if the capacity is the same the space may be smaller by a few percent if the HDD models are different Always install the HDDs in order starting with HDD 1 Disk sl
129. ation page 50 2 Sequence box Switches the camera images automatically in a preset sequence The button indicator lights green during sequence page 53 3 El zoom box Displays the camera image at the magnification of the button clicked ll E 4 5 6 7 8 Search box Search button Searches for recorded images The search results are shown on the rec event list window refer to the Operating Instructions PDF file Area select button Selects disk to play or search refer to the Operating Instructions PDF file Copy box Copies recorded images into the copy area of the HDD Log box The history is shown on the rec event list window Error log button Displays a log of the errors that occur Access log button Displays the log in log out time and date the user name or IP address Event log button Displays the event log when it occurred and a description Network log button Displays a log of the problems that occur on the network Rec event list Number of events Displays the total number of events in a list If there are more than 10 000 events gt 10000 is displayed All list button Removes any conditions and all rec events are listed Refresh button Updates the display to the most recent status Prev page button Displays the previous page of the list Next page button Displays the next page of the list Time a
130. aying recorded images 1 Displayed playback time may be fast for several seconds when the following operations are performed while playing recorded images When MPEG 4 recorded images are played by changing camera channel etc When MPEG 4 image is enlarged or when enlarged MPEG 4 image is resized to the original size When operating to zoom in out a paused MPEG 4 recorded image image of several seconds later than the displayed image may be enlarged When the PLAY button is clicked again while playing MPEG 4 image When the first frame is displayed by clicking the NEXT IMAGE button during pausing 2 Playback may be performed in several seconds intervals when the following operations are performed while playing MPEG 4 image Refer to page 20 for operations during playback Reverse playback REV PLAY Fast playback fast reverse playback FF REW Reverse frame playback PREV IMAGE Example When 3 seconds is selected for the refresh interval on the camera MPEG 4 image will be played in 3 seconds intervals 3 When two records are played sequentially the last few frames of the former record and the first few frames of the next record may be displayed overlapped 4 When playing MPEG 4 image by designating time and date playback may start from a point several seconds before or after the designated time and date or from the first frame of the next record 4 When recording images 1 Time
131. before the starting time and date and a few seconds after the ending time and date About operating windows 23 About operating windows CAM tab The camera can be controlled pan tilt zoom focus brightness preset auto mode when the live image is from a camera that can pan and tilt Some camera operations cannot be done depending on the type of camera connected 1 3 4 5 Auto track 2 6 1 Zoom box Click or to adjust the zoom Click x1 to return the zoom to normal 2 Focus box Click Near or Far to adjust the image focus Click Auto to adjust the focus automatically auto focus 3 Auto mode box Select the camera s auto mode function Click V and select an auto mode function auto track auto pan preset sequence sort patrol and then click Start Click Stop to turn off the auto mode function 4 Control pad buttons Click the buttons on the control pad to move the camera to the direction of the button pan tilt Also click in the control pad to adjust the horizontal vertical position pan tilt of the image The pan tilt movement increases if a clicked point gets farther from the center point of the control pad 5 Brightness box Click Dark or Bright to adjust the lens iris brightness Click Reset to reset the brightness 6 Preset box Go button The camera moves to the pre registered preset position Click V select a pr
132. ble capacity warning NORMAL HDD CAPACITY REMAINS AREA ERR NORMAL HDD O Available disk space warning output Event area available capacity warning EVENT HDD CAPACITY REMAINS AREA ERR EVENT HDD Available disk space warning output Event area available capacity warning FULL Copy area available capacity warning EVENT HDD FULL COPY HDD CAPACITY REMAINS AREA ERR EVENT HDD FULL AREA ERR COPY HDD Available disk space warning output Available disk space warning output Error log Output from connector Description of error Error log Network log Copy area available COPY HDD FULL AREA ERR COPY HDD FULL Available disk capacity warning space warning FULL output Copy error NO DATA COPY Network link error NETWORK LINK NW ERR NW LINK ERROR Network error ERROR output Network camera error CAM cc COMMUNICATION NW ERR CAMERA cc Camera error detection ERROR ERROR output Network camera error CAM cc COMMUNICATION NW ERR CAMERA cc Camera error detection ERROR AUDIO ERROR output audio Network camera error CAM cc COMMUNICATION recovery RECOVERED Network camera error CAM cc COMMUNICATION recovery RECOVERED AUDIO audio Video loss detection CAMcc VIDEO LOSS Network error output Video loss recovery CAMcc VIDEO RECOVERED E mail transmission SMTP 2MAIL SEND complete E mail authentication error lt SMTP gt
133. bles 1 Click the Config button on the setup menu 3 On the configuration settings top window Disk This will display the administrator authentication window Information window click Encryption This will display the Encryption screen 2 Enter the Administrator name and Password and 2 Authentication Web Page Dialog Please input administrator s name and password Administrator name Password Recording will be suspended when opening the Config window then click the OK button This will display the configuration settings top window Disk Information window 4 Configure the settings for each item Refer to Encryption settings table for details about the settings Single mode 1500 GE 5 Click the Set button 6 The disk is formatted Format the disk after setting the recording area page 86 Note f you enable encryption while recording data recorded while encryption was disabled cannot be played back Also you cannot playback data recorded while encryption was enabled even if you disable encryption Encryption settings mee Ree 7 Bes Encryption Offe On Sets the encryption Password Enter password Enters the password Blanke Enter between 5 and 8 single byte alpha numeric characters and symbols excluding ampersand amp and spaces Initial default 1 You can enter the following singl
134. bout Connectors Using the Alarm Control connector You can use emergency recording and auto adjustment time functions when alarm equipment like a buzzer or indicator which is mounted externally Create the connector by referring to the pin assignments Pin Assignments The pin assignments are different for other Network Disk Recorders Connect using the following chart Pin Number Alarm input 8 Alarm input 9 Alarm input 10 Alarm input 11 Alarm input 12 Alarm input 13 Alarm input 14 Alarm input 15 ojoj NI OD oO AJ OJN Alarm input 16 13 1 Description of Operation Event action will be performed according to the settings Remarks Non voltage make contact input 5V pull up 150 KQ o Network error output Signal output upon detection of a broken Ethernet link Signal output upon DHCP IP address expiration Open collector output 24 V DC max 100 mA Alarm reset input Canceling the alarm display Emergency recording input Starting emergency recording signal input Non voltage make contact input 5V pull up 150 kQ Signal ground Signal ground Available disk space warning output Signal output for available disk space warning of the recording copy area HDD error output Signal output upon detection of a HDD error Camera error output Signal output upon detection of a camera error Error output Signal
135. brightness The lens iris can also be reset 1 click the CAM tab Zoom Click the or button in the Zoom box to adjust the zoom Click the x1 button to reset the zoom Focus Click the Near or Far button in the Focus box to adjust the focus Clicking the Auto button to do set focus automatically Brightness Click the Dark or Bright button in the Brightness box to adjust the lens iris brightness Click the Reset button to return brightness to normal Note e You can also adjust the zoom by using the mouse wheel button 29 Live images Registration of a camera direction on the preset position The current camera direction can be registered on the specified preset position Registered preset positions can be used with a camera supporting the preset position function 1 click the CAM tab 2 3 4 Perform the camera s pan and tilt operation to move the camera to the position to be registered Click the V button in the Preset box and select the preset number 1 to 256 you want to register Home cannot be registered Click the Set button The selected preset number is registered Move a camera to the preset position Move a camera to the preset position registered in advance Registering preset positions is required to perform the preset function 1 2 3 30 Click the CAM tab Click the V button in the Preset box and select the pres
136. byte alphanumeric characters e Use a password that is not easily guessable by another person Also take care that you do not forget the password e To ensure security change passwords periodically Shows the user level The level of the administrator is LV1 which cannot be changed For operations that can be performed at each level refer to User level page 73 Access priority Shows the priority sequence for operations when multiple users are logged in on the recorder at the same time The access priority of the administrator is 0 highest which cannot be changed Default screen Cam 1 to Cam 64 Cam 1 4 Specifies the live image displayed immediately after log in Cam 5 8 to Cam 61 64 Selecting Cam 1 to Cam 64 displays the images of the Seq Selected cameras on a 1 image screen Selecting Cam 1 4 to Cam 61 64 displays the live images of the selected cameras on a 4 image screen Selecting Seq displays images in a specified sequence Camera partitioning View Operate Shows the scope of control for each camera channel The scope of the administrator is View Operate which cannot be changed Initial default 68 User management Use the following procedure to configure information user name password operation level etc about recorder users Up to 32 users can be registered 1 Click the User mng button on the setup menu 3 Configure the settings f
137. byte alphanumeric characters and symbols System name Name input Enter a name to be used by the SNMP system to manage the Blanke recorder e You can input up to 255 single byte alphanumeric characters Location Name input Enter the location of the recorder Blanke e You can input up to 255 single byte alphanumeric characters Contact Address input Enter contact information mail address etc for the recorder Blank e administrator e You can input up to 255 single byte alphanumeric characters Initial default 1 You can enter the following single byte alpha numeric characters and symbols ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijkImnopqrstuvwxyz 0123456789 22 _ 65 Network Panasonic alarm protocol Use the following procedure to configure settings for sending a message to a preset address whenever an event or error occurs Up to four destinations can be specified Special separately available software must be installed on the PC receiving the notification in order to display the received event or error 66 information Refer to the readme txt file on the CD ROM for details about the software 1 Click the Network button on the setup menu 2 On the sub menu that appears click Panasonic alarm protocol This will display the Panasonic Alarm Protocol Settings window Panasonic alarm protocol settings Port number to PC Setti
138. cccconooncnnnnnnnncncnnnonnnnn nono nnnnn ran nnnn rra nen nn nn ee nen nrnnrnnnnnrnrrrnnnnnnencnanes 15 A ee ee etl eed sale ee ee eee eae ag eh eves A le ie te 15 GAM taB cinch cates ES 17 Recording and playing images Recording images and audio wisssscecicdedcisccccesiisdaiandesaneinanedasasabadecdwccedecdeusededdsansemmannsacnabasananan 18 Manual recording of images and audiO cccooooccccnnnnocccccononncnnnonnnnncnnnnnnnnnnn non nennen nennen nnnnen ennt nnne nnn 18 Recording mode and Priority eiieeii aianei penra vani ARAN nennen AKAAKA ARANEA Kaa nennen ener nnne nnn 18 Audio reco NU ati i Rec eme E A aT ei co Eve rds 18 PLAY DACK E A ia 19 Playback recorded images irnn ae kaeaea Tna AARAA RRE RARE INA TREEREN AAAA KEA Ir EEKANNA 19 Operations during playback ooooccconncicinncccnnnccconnnnnnnnononnno conan nn nono nana nnne nnns en nnn sna nnns entr sen nnn nennen rana ra nennen nnn 20 Playback from a designated time and date ssssssssssesseeeeeeeeneee enne nennen nnne nnn 22 Search for and playback images ssssssssssssssseseseeeeeee enne nenne nnns nnns nn nnn nennen senes ennt nnns 22 Fiter conditions sams p 23 Rec event list display ARAA 23 Search for and playback recorded events oococonococonoccccnoccnnonnconnnncnnonononnnn nn nono nn nennen nennen nennen nennen 24 Search for and playback images with motion at a specific time and date
139. ck the Server button on the setup menu 3 Configure the settings for each item Refer to NTP settings table for details about the settings On the sub menu that appears click NTP This will display the NTP Setup window nternet Explorer 4 Click the Set button NTP settings Settings Description Time adjustment Off On Specifies whether an NTP server is used NTP server address Address input Enter the name or IP address of the NTP server When entering Blanke a server name you must use the DNS Enter up to 255 single byte alpha numeric characters including hyphen and period e Initial default Important Time adjustment may not operate when the recorder s DHCP setting is On and operating and the time setting for NTP server and recorder are more than 1000 seconds out of sync About the NTP Server Function The recorder can operate as a camera s NTP server When it does set the port number of the camera to 123 For information about camera settings refer to the camera operating instructions 55 Server FTP Use the following procedure to send images from a camera connected to the recorder to a specified FTP server 1 Click the Server button on the setup menu 3 Configure the settings for each item Refer to FTP settings table for details about the settings 2 On the sub menu that appears click FTP This will display the FTP Setup screen 4 Click the
140. clicked and the IP addresses of the cameras are changed the checkboxes of the detected cameras 1 64 on the Camera Search Result window will be checked When the Execute button of Start IP Address is clicked the unit will automatically find an unused IP address and set it to the detected camera However depending on the network environment the set IP address may be already used for the other network device such as when using the firewall function of Windows In this case check the IP address setting and register the other IP address for the camera manually When a message saying there is no available IP address is displayed check and arrange the IP address settings to manually register an unused IP address to the camera Start IP Address is available only when OFF is set for the DHCP settings of the unit 49 Camera Switch cameras 4 screen display Checking and changing a camera setting Manually setting 1 Click the Camera button on the setup menu 1 Click the Camera button on the setup menu 2 Click the NW camera tab 2 Click the NW camera tab This will display the NW camera setup window This will display the NW camera setup window der WJ ND400 Microsoft Internet Explorer Setup Button Functions 3 Select the numbers of the cameras to switch in the pull down menu for switching cameras Setup
141. coloured green and yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth symbol or coloured green or green and yellow The wire which is coloured blue must be connected to the terminal in the plug which is marked with the letter N or coloured black The wire which is coloured brown must be connected to the termi nal in the plug which is marked with the letter L or coloured red How to replace the fuse Open the fuse compartment with a screwdriver and replace the fuse and fuse cover For U S A For U S A The model number and serial number of this product may be found in the unit You should note the model number and serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid identifi cation in the event of theft Model No Serial No For Canada This Class A digital apparatus complies with Canadian ICES 003 NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio comm
142. ctor pin 21 Sensor Y Door security switch Signal ground Alarm input 17 Alarm input 1 H 0000060000000 000000000000 ALARM Alarm equipment Signal ground 0000000000000 OOOOQOOOOOOO O necessary Alarm output ALARM CONTROL 37 38 About Connectors Alarm Control connector and Alarm Connector Timing and Polarity Connectors Alarm input Active Time 100 ms or more Remarks L active Alarm output The time set on the setup menu L active Network error output Until the network error is cleared or until the ERR button on the operation window browser is clicked L active Alarm reset input 100 ms or more L active Emergency recording input 100 ms or more L active Available disk space warning output From the time of the error occurrence until the time of the error output duration L active HDD error output From the time of the error occurrence until the time of the error output duration L active Camera error output From the time of the error occurrence until the time of the error output duration or the camera is reset L active Error output From the time of the error occurrence until the time of the error output duration L active Time adjustment input output Input 100 ms or more Output 1 s Input Output L active Alarm suspension input 100 ms o
143. cts disk to play or search page 26 Copy box Copies recorded images into the Copy area of the HDD Log box The history is shown on the rec event list window Error log button Displays a log of the errors that occur Access log button Displays the log in log out time and date the user name or IP address Event log button Displays the event log when it occurred and a description Network log button Displays a log of the problems that occur on the network Rec event list Number of events Displays the total number of events in a list If there are more than 10 000 events gt 10000 is displayed All list button Removes any conditions and all rec events are listed Refresh button Updates the display to the most recent status Prev page button Displays the previous page of the list Next page button Displays the next page of the list Time amp date Displays the time and date Ch Displays the channel of the recorded data Rec Displays the recording mode page 23 HDD Displays the number of the disk where data is stored Info An icon is displayed on the image when audio is available Zoom in button Enlarges the display of live and recorded images 11 12 About operating windows Note The rec event list is displayed when the Refresh button is pressed or when searching page 24 page 25 or when selecting an area page 26 The All list b
144. cursor on the LCD and for direct input of values 13 Set button SET Use to set items on the LCD 14 15 16 Escape button ESC Use to return to the previous screen when doing operations on the LCD Link indicators LINK ACT Camera Link indicator LINK ACT1 Lights or blinks when linked with camera Lights green When a camera port connection is established Blinks green Receiving data PC Link indicator LINK ACT2 Lights or blinks when connected to a PC PC and camera when one port used Lights green When a client PC port connection is established Blinks green Receiving data Reserved Link indicator LINK ACT3 This indicator is for future extension off Front cover Open to add or replace HDD units and to configure HDD operations Single RAID5 RAID6 Keep it closed and locked during normal operations 1 2 3 Major Operating Controls and Their Functions Inside the Front Cover ALARM BUZZER ERROR ALARM SUSPEND STOP gt c LINKIACT REC 1 2 3 gt o TIMER ESC o OPERATE SER o meme 6 7 USE button USE Used when adding or replacing an HDD or changing the operating mode of the HDD Installing or removing an HDD
145. d PT 3 screens SET gt System Info a Soft Version SET 4m ESC Ver 1 00 y t Soft Version2 Ver 1 00 y t Hardware Versionl Ver 1 00 y t PT 1 MAC Address AABBCCDDEEFF y t Serial Number 12345678 41 42 Using the Front Panel for Operations Checking the IP Address You can check the DHCP IP address subnet mask gateway and HTTP port for each port The following ports are displayed Camera port PT 1 Client PC port PC port PT 2 and the Maintenance port PT 3 Use the arrow buttons left or right to switch between ports Gateway and HTTP port settings are checked under the client PC port PT 2 The following shows the initial default values for the recorder network settings DHCP Camera port Client PC port OFF Maintenance port IP address 192 168 0 250 192 168 1 250 192 168 2 250 Subnet mask 255 255 255 0 255 255 255 0 255 255 255 0 Gateway 192 168 1 1 80 HTTP port Check the settings by switching between screens using the following operations The LCD changes as follows when using the arrow buttons up or down gt ESC SET de IP Address Check PT 1 IP ADDR gt 192 168 000 250 SET PT 1 Subnet Mask gt 255 255 255 000 Using the Front Panel for Operations Setting the IP Address Settable items are the same as those in Checking the IP Address page 42 Configure the
146. d to HDD 1 to 7 or to an extension unit HDD Copy areas cannot be set during RAID5 RAID6 Formatting disks 87 Formatting disks Pre event recording area formatting Use the following procedure to format a pre event recording area Pre event recording area space can be allocated for each camera channel Formatting the pre event recording area may take around 10 minutes depending on the number of cameras Important When the Config page is displayed all operations recording playback etc except disc configuration stop Displaying the config window forcibly logs out any other users currently logged in to the main unit Also installing or removing HDD or HDD units from the front panel forcibly logs out any other users logged in to the main unit To exit the disk config window click the Main button Clicking the x button in the upper right corner of the window may cause operation troubles Before formatting the pre event recording area set the camera channels for pre event recording area as follows Set the Model Compression address user name and password on NW camera Set the pre event recording rate and pre event recording time on Program After finishing the settings connect a camera and make sure an image is displayed You may not be able to record data at the time you want if you connect a camera that is not set and format the pre event recording while an image is not displayed e Pre event recording format
147. der can display multiple camera channels simultaneously while displaying live images or playback images NAT Network Address Translation A technology for sharing a single global address between two or more PCs NTP Network Time Protocol A protocol developed to accurately maintain time among hosts on the Internet POP 3 A protocol for receiving e mail stored on a server on the Internet or an Intranet POP 3 Server A server that supports POPS currently the most widely used mail sending protocol Plug in Software Small programs used to add functions to application software POE Power over Ethernet A technique for supplying power and data simultaneously over an Ethernet cable PoE was standardized in June 2003 as IEEE802 3af PoE Supplied Hub A switching hub that provides PoE functionality A maximum of 48 V 15 4 W of power can be supplied to cameras and other devices Port Number A sub address set below the IP address to connect multiple parties simultaneously for communication TCP UDP etc on the Internet Primary Server DNS servers usually have more than 2 system and the primary server is the main system Private Address IP address assigned when connecting primarily to LAN Private IP addresses can be assigned freely on a network and do not require a formal application However because private IP addresses cannot be used to access the Internet a router or other device it is necessary to
148. dress for locating information resources such as documents and images on the Internet Unicast Way to send data to a single IP address on a network VPN Service used to make public lines as private lines Many companies are using this as a new medium of communication instead of costly private lines Depending on service VPN also provides a secure line using authentication technology and encryption Video Motion Detection VMD Function that automatically detects objects moving in video images The main unit records the VMD information sent from the camera and has a VMD search function to find images for only the time and date at which motion was detected Refer to the readme txt for information about cameras that support VMD search WAN Allows physically separated PCs such as between the head office and a branch office to connect via a phone line or private line data for exchanging Web Browser Application software necessary for viewing web pages The software downloads HTML image and sound files from the Internet and displays them after analyzing them Microsoft Internet Explorer is one of the web browsers 99 Index 1 screen live sequence 4 screen live sequence A Access interval Administrator Alarm messages Alarm output Alarm suspend Alteration Detection Attach alarm image Authentication Auto adjustment time B Bandwidth control Basic user management settin
149. e readme txt file on the CD ROM bundled with the recorder for information about the versions and types of separately available software and cameras supported The following abbreviations are used in this document Microsoft Windows Vista Business 32 bit is called Windows Vista Microsoft Windows XP Professional SP2 and Microsoft Windows XP Home Edition SP2 are called Windows XP System Requirements for a PC It is recommended to operate this unit using a PC that meets the following system requirements OS Microsoft Windows Vista Business 32 bit Microsoft Windows XP Professional SP2 Microsoft Windows XP Home Edition SP2 OS Language English French Spanish German Italian Russian Chinese CPU Pentium 4 3 0 GHz or faster Memory 1 GB or more 512 MB or more is required when using Microsoft Windows XP Monitor Resolution 1 024 x 768 pixels or more Color 24 bit True color or better Network interface 10 100 1 000 Mbps Ethernet port x1 Web Browser Windows Internet Explorer 7 0 Microsoft Internet Explorer 6 0 SP2 Audio interface Sound card when using the audio function Other CD ROM drive It is necessary to read the operating instructions and use the software on the provided CD ROM DirectX 9 0c or later Adobe Reader It is necessary to read the operating instructions on the provided CD ROM Microsoft Internet Explorer 6 0 SP2 is required when using
150. e transmission rate Number of cameras Number of Live image cameras transmission rate Measured values shall be used at 128 Mbps or less of the bit rate Refer to the Setup Instructions PDF The setting for PC is described at the case of 4 screen display The total rate of recording playing and live image transmission shall be 200 Mbps or less Refer to the operating instructions of the camera for how to set the VMD search Notes on network connection To connect between ND400 and PCs or between ND400 and cameras use a gigabit ready HUB Failure to observe this may cause unrecorded images that should be recorded undisplayed live images that should be displayed unissued alarms that should be issued etc resulting in collapsed live images or playback images 3TU001963AAB NO0608 0 1
151. e a schedule by specifying the day and time to record Use the procedure in this section to create a recording program that controls live images the recording rate etc You can create up to eight recording programs on the recorder 1 Click the Schedule button on the setup menu rder WJND400 Microsoft Internet Explorer 2 On the sub menu that appears click Program This will display the schedule program setting window 42 3 Click the Setup gt gt button of the program number whose settings you want to configure This will display the program setting window Button Functions Copy button Copies the settings of the currently selected program Changes the settings of the currently displayed window Measurement Click to check for proper operation at button the specified recording rate page 45 4 Configure the settings for each item Refer to Program settings table for details about the settings Toconfigure the settings of a camera that is not shown on the display click the applicable camera number range above the Set button to change the contents of the display Clicking a camera number range will save the currently displayed camera settings 5 Click the Set button Important Only the currently displayed page the selected program can be copied Program settings Model Settings Schedules Description Show
152. e byte alpha numeric characters and symbols ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijkImnopqrstuvwxyz 0123456789 lt gt Q N I 85 Formatting disks When necessary format HDDs when using them for the first time after replacing or adding HDDs or when connecting an extension unit HDDs can be formatted as a group or individually select units when running RAID5 or RAID6 You must also divide the HDD into the normal recording area event recording area copy area and the play recording area When an HDD is formatted all the data on it is destroyed Use the following procedure to allocate an event recording area and copy area to an HDD and to re format an HDD Unformatted HDDs in the recorder and internal HDDs when shipped are automatically formatted as Normal recording areas when recognized Formatting one HDD takes about 30 seconds 86 Important 1 Click the Config button on the setup menu This will display the administrator authentication window Authentication Web Page Dialog Please input administrator s name and password Administrator name Password Recording will be suspended when opening the Config window 2 Enter the Administrator name and Password and then click the OK button This will display the configuration settings top window Disk Information window seor der WJ ND400 Microsoft Internet Explorer
153. e is not displayed recorded or played back correctly Cannot operate camera Troubleshooting If the cameras use different compression formats the performance may be poor image update is unstable The settings may exceed the performance limit of network cable or the recorder s network Lower the value rate related to network performance such as the live transmission rate and the recording rate The recorder and the HUB network speed may not match 100BASE TX Full and 100BASE TX Half for example A HUB may cause variations in network transmission speeds Set the HUB s transmission speed and the recorder s network transmission speed to the same speed Make sure that the number of the camera set in NW camera on the setup menu is correct Make sure that the user name and password in NW camera on the setup menu have been input Setup Instructions PDF file Setup Instructions PDF file Setup Instructions PDF file 63 64 Troubleshooting Message display The following problems may occur depending on the operating environment If these problems occur use the appropriate remedy to solve it The following remedies do not affect other applications or security The Information bar used in the following problems and remedies indicates the message bar that appears under the address bar in Internet Explorer Zi index Microsoft Internet Explorer DER File Edit View Favorites Tools Help
154. e is required when using Microsoft Windows XP Monitor Resolution 1 024 x 768 pixels or more Color 24 bit True color or better Network interface 10 100 1 000 Mbps Ethernet port x1 Web Browser Windows Internet Explorer 7 0 Microsoft Internet Explorer 6 0 SP2 Audio interface Sound card when using the audio function Other CD ROM drive It is necessary to refer to the operating instructions and use the software on the provided CD ROM DirectX 9 0c or later Adobe Reader It is necessary to refer to the operating instructions on the provided CD ROM Microsoft Internet Explorer 6 0 SP2 is required when using Microsoft Windows XP Professional SP2 or Microsoft Windows XP Home Edition SP2 Important When using a PC that does not meet the above requirements displaying of images may become slow or the web browser may become inoperable Audio may not be heard if a sound card is not installed on a PC Audio may be interrupted depending on the network environment Refer to Notes on Vista PDF for further information about system requirements for a PC and precautions when using Microsoft Windows Vista Trademarks and Registered Trademarks Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Microsoft Windows Windows Vista Internet Explorer ActiveX DirectX are either a registered trademark or trademark of Microsoft C
155. e mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol bottom two symbol examples This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Cd Directive for the chemical involved For U S Canadian and Pue
156. e to a preset position Output terminal Initial default Off One Specifies whether an alarm signal should be output when an event occurs Event Command alarm Use the following procedure to configure settings that control command alarm action when an event occurs 1 Click the Event button on the setup menu 3 Configure the settings for each item Refer to Command alarm settings table for details about the 2 On the sub menu that appears click Command alarm settings This will display the command alarm setting window To configure the settings of a command alarm that is not AO TTS DEE shown on the display click the applicable command alarm EANA number range above the Set button to change the AS contents of the display Clicking a command number saves the currently displayed command settings Preset postion 4 Click the Set button Command alarm settings Settings Description Rec cam Cam 1 to Cam 64 Specifies the channel of the recording camera Preset position Number input Specifies the preset position 1 to 256 during alarm input Blank When this setting is blank the camera does not move to a preset position Output terminal Off One Specifies whether an alarm signal should be output when an event occurs Initial default 41 Schedules Creat
157. e to the FTP server Duration of images to be transmitted to the FTP server which are recorded at an event occurrence may not be exactly the same as the duration set for Duration Pre and Duration Post Set Duration Pre and Duration Post longer than the refresh interval set on the camera 8 Other MPEG 4 images will not be attached to alarm mails Even when images are to be transmitted to the FTP server periodically MPEG 4 images will not be transmitted Time seconds differs depending on the refresh interval set on the camera 0 2 5 seconds To shorten time lag set the refresh interval on the camera shorter Refer to the operating instructions of the camera for how to configure the refresh interval About operating windows Display and close the operating window Operate the recorder from a web browser on a PC 1 Start the PC 4 Enter a User name and Password that is registered with the recorder and click the Login button 2 Launch the web browser The top page is displayed Panasonic System Solutions Company Corporate Profle Product information 3 Enter the URL or IP address set for the recorder into the address box and press the Enter key The authentication window is displayed f User authentication is Off the authentication window Important does not open refer to the Setup Instructions PDF file Refer to your system administrator for the user name and password set for you R
158. each indicator has the same display 11 12 Major Operating Controls and Their Functions Important When the HDD indicators light red in the RAID5 RAID6 mode quickly replace the HDD where the errors occurred Contact your dealer for information on replacing HDDs RAID5 mode Data cannot be recovered when two or more HDD indicators are lighting or blinking red RAID6 mode Data cannot be recovered when three or more HDD indicators are lighting or blinking red HDD status indicator left side Shows the operating status of the HDDs Lights green HDD power On HDD formatted Blinks green HDD for playback only only for playback recording not possible Blinks orange Formatting HDD Lights red HDD format failed Off HDD power Off HDD is not connected or not recognized 7 Key hole Use to open and close the front cover Keep the key in a safe place Lock Turn key to left Open Turn key to right 8 Maintenance port Use for service when connected directly to a PC Normally it is not used Note e Use a straight cable to connect a PC directly to the maintenance port 9 Recording indicator REC Lights Recording Off Recording finished 10 Timer indicator TIMER Lights When a schedule is set Blinks Schedule recording in progress 11 Operate indicator OPERATE Lights Power On Oft Power Off 12 Arrow buttons up down left or right Use to move the
159. ealer if the problem does not appear here if the problem is not resolved by these remedies or if you have any questions about settings and installation Check if the 10BASE T 100BASE TX or 1000BASE TX cable is connected to the network port If the network port connection indicator does not light the LAN is not connected or the network is not operating correctly Make sure that the connection indicator lights Contact the system administrator if the indicator does not light Refer to the system administrator to make sure the IP address is valid Instructions PDF file Use the following procedure to check if you are accessing a valid IP address gt ping recorder IP address When reply is returned from the recorder the connection is normal When reply is not returned check the IP address and the subnet mask Cannot access from browser settings Refer to the system administrator to make sure the IP address is different Setup from another device Instructions PDF file Check if the IP address of the recorder matches the subnet of the network Setup Instructions PDF file When the recorder and the client PC are on the same subnet set the Setup same subnet for the IP address Instructions PDF file To access the recorder on the same subnet it is recommended to set the Setup recorder s address to Don t Use Proxy For These Addresses Instructions PDF file Buttons on browser window are not The browser s display
160. ecorded to a disk can be selected and copied to an area on a HDD We recommend backing up important data in case of HDD malfunction or unexpected accident Copyi ng Important You can copy images recorded in the Normal recording area Event e Images are copied before audio recording area to the Copy area while live images are being All images and audio may not be copied depending on the displayed and while recorded images are being played back 3 Y P P g time set for copying Note e Inthe following cases copying during operation is canceled If a different user changes the settings during copying When a user who started manual copying from a PC web browser closes the Web browser copying stops about 90 seconds after the web browser is closed e Copying is not possible in the following cases A pop up screen appears when you click the Copy button 4 MAR MANL lt p i E Wien When a different user is during copying When the Copy Area is selected as the area When the user who started copying presses the Copy button while during copying the Copy Cancel screen opens and copying can be canceled 2 Click the Copy button This will display the Data copy window When an MPEG 4 image is selected for copying you can start copying from a specified date and time Selected cameral channels or SD memory data within a specified time rage are copied to the Copy Area 2 Data Copy Microsoft Internet Explorer D
161. ecording Post event recording Manual recording Schedule recording Pre event recording Audio recording Audio can be recorded together with images Audio recording can be set for each of the camera channels Refer to the Setup Instructions PDF file for more information Note Audio recording without images cannot be done Only image can be recorded Audio recording and SD memory recording cannot be done at the same time When recording rate of the SD memory recording is set to other than Off audio recording for that camera channel is automatically turned Off Playback Playback recorded images Play back recorded images There are three ways to play recorded images specify a time and date specify search conditions or select a disk 1 Click the HDD tab 2 Click the PLAY button ED T E Plays recorded images Playback operation Step 1 is EX INL displayed in the status display area Playback will start from the finish point time and date of the ccs z d last playback 3 On the HDD tab click the STOP button Playing Step 1 disappears from the status display area and playback is stopped The live image from the camera is displayed in the Image display Note The audio with the images is played when single screen is displayed The audio from the upper left camera channel is played when multiscreen are displayed Play the most recent images the first time images are
162. ecording e When Audio rec is set to On ensure that the audio mode of the camera is set to On Also set the cameras audio bit rate to 32 kbps When the camera s audio bit rate is set again during operation set the audio recording settings on the recorder to Off and then back to On again Audio interruptions may occur because of the Mic input interval intervals for audio reception setting of the camera Select the interval setting of the camera according to the network environment Audio interruptions may occur because of the recording rate To resolve this change the recording rate according to the network environment e To record audio set the camera s Audio transmission reception to Mic input or Interactive full duplex Some models and versions of cameras do not support Interactive full duplex For details refer to the operating instructions for the camera Audio is recorded regardless of whether single or multiple screen display is set 35 36 Emergency recording About the Measurement button By clicking the Measurement button you can check that the specified rates provide proper operation on the network A red rate setting value indicates that live images or recording of the image may not be possible at the specified rate Measurement takes about 90 seconds When measurement results total of all camera maximum speeds are greater than the recorder network speed heavy network traffic
163. ed heavy network traffic can cause dropping of recorded images live images alarms and other data degraded operational response restarts and other problems Guideline network speed 128 Mbps Even when measurement results do not exceed the above guideline network speed the number of connected cameras and PCs can cause some of the phenomena described above Important Network traffic volume fluctuates depending on the network environment Set a rate based on measurement results to ensure enough margin for maximum network speed Recording playback live video a copying are all disabled while measurement is in progress Note Other users connected to the recorder are logged out automatically during measurement They are logged back in after measurement is complete Measurement results are for reference only They are subject to change in accordance with the network environment The target for measurement is the value after clicking Set Since the recorder uses a network network traffic and other factors can make it impossible to obtain live video and recorded images as expected from the setup slow browser response or broken connections Also recording may not be possible when the recorder is in use or malfunctioning We are not liable for lost content Schedules 45 Schedules Time table Use the procedure in this section to configure time table settings to schedule recording operations for each day of the w
164. ed oo ee x si llos lA am 12 oo ijs oo e ee 7 Manual Schedule Emergency Site alarm 7 Terminal alarm 7 Command alarm SD memory rec 4 Conditions for filtering Time amp date Filter by time and date Click the V button and select the starting and ending time and date e Rec event Filter by recording event by clicking the recording event to search for Selecting SD memory rec clears all selections other than SD memory data Selecting something other than SD memory rec clears the SD memory data selection Standard ch If cameras are setup in multiple countries you must set which camera channel time and date to use as standard If the recorder and the camera are set in the same time zone set to Camera Filter by camera channel by selecting the check box of the camera channel to search 24 5 Click the OK button FILTERING is displayed on the status display area and the filtered results are displayed This displays the search results on the rec event list window To clear the filter click the All list button All events are displayed and FILTERING disappears 6 Click the recorded event time to playback The image at the selected recorded event time is played back Refer to page 20 for information about operations during playback 7 On the HDD tab click the S
165. eek and to assign each time table to a recording program You can configure up to six time tables for specific days of the week You also can configure settings for externally controlled recording Refer to page 47 for details about external recording 1 2 Click the Schedule button on the setup menu On the sub menu that appears click Time table This will display the schedule time table setting window 3 Click a day of the week Daily or Ext to select the type of setting you want to configure This will display the Time table Setup window 46 Time table setup Settings 00 00 to 23 45 To copy the time table currently configured for another day of the week select the day of the week with the Copy the other program box and then click the Copy button 12 v 00 e AM iv eo 12 0 00 iv AM v V AM Button Functions Copy button Copies the settings of the currently selected day of the week View button Displays the contents of the currently selected program 4 Configure the settings for each item Refer to Time table setup table for details about the settings 5 Click the Set button The set time table and program are reflected Programs are displayed by color Description Specifies the recording start time e No time after 23 46 is supported for the recording start time setting Repeat steps 1 5 to set programs of anothe
166. eesseeeeeneeenn mener nennen nnns 47 Specialidays i e heri ino ici 47 A 48 METUIT 48 Automatically detecting and registering cameras ooococccnnonccccncnancncnncnonancnnnonnnnnnnnn nana enm 48 Switch cameras 4 screen display setting sssssssssssssseseeseeeeeeeenenen nnne nnne 50 Checking and changing a camera Manually setting 50 A O 52 SEQUENCE dd artes 53 SOIVBE ii nix ccn d der Ul eso FEED NS SE CREE AD AAA DU up ERU CU da cr 55 NP A Pe n A Pe ecd cr ee tede i ade ed Ge yo pd eee eee Pere ou EA 55 Fears cect atte ae ote Ee DUDEN AM eeu Staite Sed mois siue e e oro sca T re 56 EU EE 58 PORY S 60 li O RR 61 BaSICS EE 61 DDNS EE al It dad LI SPIELE 64 SNMP desit is tex icu itle devs lene nad edi essct ease cradit dA TE 65 Panasonic alarm protocol o tee eei uq M eet edu em 66 User ma nagemebL ui oii reir rem EOS SEE o 67 Das aa uota cnt dun tU dM LL SD E uer uiuit dccem ue tesa esas 67 Administrator ctt e ete Con eer radit ua dt ee le tee tato cate t dd 68 SONS ees iere ob De ient ue EMT amnes 69 Editing user Iriformation uta terere eer use ato rette n lop Ce ted ei sende cer den Ee bee at la 70 Deleting user information asiana a E TAa EEE Ea a Ei 70 po Em 71 Editing host information oooonnoccccnnnanoccccnononancnnnnnonncc
167. efer to the readme txt file on the CD ROM for details about the software 33 Event Operations during an event When an event occurs and is recognized by the recorder alarm action starts according to the settings Refer to page 33 for information about alarm action Note When an event occurred and the corresponding camera s compression method is MPEG 4 event recording may start from a point several seconds after the event occurrence and the recording duration may be shortened for several seconds Canceling alarm action Suspend alarm action Alarm action starts according to the settings when an event occurs The recorder can be set so that alarms do not occur even if an event You can also manually cancel the alarm action occurs Use this function to do settings or other work when you do not want the alarm to operate However recording and event logs 1 When an event occurs the Alarm ALM button is are still recorded preset operations are still performed and the displayed on the status display area alarm ALM button is displayed 1 Display the operation window 2 Click the Alarm ALM button The alarm action is canceled 2 Click the ALARM SUSPEND button Note The ALARM SUSPEND indicator on the front of the recorder lights and alarm action is suspended Emergency recording does not stop even if you click the Alarm ALM button while recording However recording stops if the 3 Click the ALARM SUS
168. efer to the Setup Instructions PDF file for information about user registration The default user name and password settings are shown below User name ADMIN Password 12345 To ensure security change the ADMIN password before starting operations Also change the password periodically Refer to the Setup Instructions PDF file for information about changing passwords When the unit is being operated without changing the default administrator name and password the pop up window saying that it is recommended to change the password will be Important displayed Refer to your system administrator about the IP address a F Warning Microsoft Internet Explorer settings f the Host authentication is On refer to the Setup Instructions PDF file only PCs that have an IP address that Please change the password by setup menu is registered with the recorder can connect to the recorder For more information contact your system administrator Do not enter 0 on the front of the IP address when inputting it Example OK 192 168 0 50 NG 192 168 0 050 e Refer to page 64 if a message appears in the information bar About operating windows 5 Click the buttons and tabs to set up operations Important Refer to page 64 if a message appears in the information bar Note The first time the recorder s top page is displayed on a PC the wizard for installing ActiveX which must be installed to view ima
169. en to lock the keys Keylock Enabled is displayed Then it returns to the display format screen SET Keylock Mode i i Keylock Enabled SET To cancel the key lock enter the password default 12345 on the Password Entry screen You can change the password on the settings menu Refer to the Setup Instructions PDF file for more information 43 Using the Front Panel for Operations 1 Install the HDD into the special canister and use the four The torque for tightening the screws is 0 49 Nem 5 kgfecm Use the HDD canister provided to install the HDD use a torque driver The HDDs can be easily installed or removed from the HDD slots inside the front cover Contact your dealer for information on purchasing installing and replacing HDDs HDD fixing screws for HDD canister HDD Canister HDD Anti static mat HDD fixing screws for HDD canister 2 Use the two screws to fasten the bottom of the HDD The torque for tightening the screws is 0 49 Nem 5 kgfecm use a torque driver HDD fixing screws for HDD canister Important e HDDs are precise devices Before starting work refer to Hard disk drives page 9 for information on how to handle HDDs Also note the following precautions Do not subject them to vibration or impact To install HDDs use a torque driver and tighten the screws to the specified torque Before touching an HDD ground yourself against a metal object to elimin
170. ended period of time unplug the power plug Be sure to turn the power on and operate once a week to check recording and playback functionality During Recording 1 2 Set Basic Basic Recording on the settings menu to Off and stop all recording refer to the Setup Instructions PDF file Turn off the POWER switch on the rear of the recorder after checking that the HDD indicators are off The operate indicator goes off Note Do not forget to start recording when you turn on the power During Playback 1 2 Click the STOP button on the HDD tab to stop playback refer to the Operating Instructions PDF file Turn off the POWER switch on the rear of the recorder after checking that the HDD indicators are off The operate indicator goes off 39 Using the Front Panel for Operations Basic Operations Operate the recorder using the LCD and the buttons on the front panel The LCD changes as follows when you press the arrow buttons up or down Temperature will be displayed in Fahrenheit for 01 JAN 2008 1 00 32 C NTSC model e g 90 F 40 i t System Info SET IP Address Check SET IP Address Setup SET Keylock Mode SET HDD Operation SET Manual Reboot SET Date display screen The date time and internal temperature reference value are displayed Refer to the Setup Instructions PDF file for more information System Inf
171. erate the recorder from a web browser on a PC 1 Start the PC 4 Enter a User name and Password that is registered with the recorder and click the Login button 2 Launch the web browser The top page is displayed Panasonic System Solutions Company Corporate Profle Product information 3 Enter the URL or IP address set for the recorder into the address box and press the Enter key The authentication window is displayed f User authentication is Off the authentication window Important does not open page 67 Refer to your system administrator for the user name and password set for you Refer to Users page 69 for information about user registration The default user name and password settings are shown below User name ADMIN Password 12345 To ensure security change the ADMIN password before starting operations Also change the password periodically Refer to page 69 for information about changing passwords When the unit is being operated without changing the default administrator name and password the pop up window saying that it is recommended to change the password will be displayed Important 2i Warning Microsoft Internet Explorer Refer to your system administrator for the IP address settings f the Host authentication is On page 71 only PCs that Please change the password by setup menu have an IP address that is registered with the recorder can connect to the recorde
172. eset number Home 1 to 256 and then click Go To perform the preset operation register the camera s preset positions in advance Set button Register preset positions that specify the direction of the camera Move the camera to the direction to register click V select a preset number 1 to 256 and then click Set Home cannot be registered About operating windows Basic operations 1 Display the top page and access the recorder Configure the settings for each item der WJ ND400 Microsoft Internet Explorer o o oo Click the Set button after configuring the settings The settings are reflected on the recorder The changes are canceled if you move to another page without clicking the Set button Important Activating the settings forcibly logs out any other users currently logged in to the recorder Changing the user management settings forcibly logs out all users Recording may not be possible for about four seconds immediately after the settings are saved 2 Click the Setup button The setup menu can be used by only one user The setup menu does not open if another user is using it e If you click on the x to close the web browser while moving to DUCI the setup menu the setup menu cannot be accessed for about 90 seconds If you click on the setup menu button a message appears indicating another user is configuring settings The Setup menu button is displayed 3
173. et in the same time zone set to 2 Go To Date Microsoft Internet Explorer Dec v 31 iv 09 4 PM t i Click the PLAY button Playing Step 1 is displayed in the status display area and images recorded at the designated time and date are played back Refer to page 20 for information about operations during playback 6 On the HDD tab click the STOP button Playing Step 1 disappears from the status display area and playback is stopped The live image from the camera is displayed in the Image display Note When an MPEG 4 image is being played back playback may start from a point several seconds before or after the designated time and date To playback SD memory data saved on the recorder display the rec event list and search for the recorded event to playback page 24 Playback is not possible by playing back from the designated time and date Where there is no image for the designated time and date the image closest to the entered time and date is played back Search for and playback images Search for and playback recorded events on the rec event list rec event search Note When doing a rec event search the area that can be searched depends on the disk area that is selected Refer to page 26 for details about area selection Playback Filter conditions Filter Conditions Search Time and Select the starting and ending time and date to sea
174. et number Home 1 to 256 to be moved Click the Go button The camera moves to the position that was registered as the preset position for that number Auto mode function Auto pan etc Operates the auto functions set for the camera 1 click the CAM tab 2 Click the V button in the Auto mode box and select the auto mode auto tracking auto pan preset sequence sort patrol you want to start 3 Click the Start button in the Auto mode box to start the auto mode function To turn off the auto mode function click Stop Note For information about camera s auto mode functions refer to the camera s operating instructions 4 screen Multiscree Images from cameras will be displayed on a 4 screen 1 Click the Cam select button 2 Click the Multiscreen select button Images from cameras will be displayed on a 4 screen Switch between the preset 4 screen camera combinations with each click of the Multiscreen select button refer to the Setup Instructions PDF file 3 Click the camera title in the Cam select box or the camera title displayed on the image Returns to 1 screen Display Note About starting multiscreen display from the right click menu You can change to multiscreen display by right clicking on the image and selecting multiscreen 1 4 from the menu that appears About zooming the display from the right click menu To zoom in to the 4 screen right click on
175. ete Emergency recording settings Settings Description Recording duration 2s 5s 10s 20s 30s 1min Specifies the duration of emergency recording 3min 5min 10min 30min Selecting Manual records while the emergency recording Manual Continue input signal is being input Also recording is performed for a minimum of 8 seconds Selecting Continue causes recording to continue until the Alarm ALM button is clicked Model Shows the registered model numbers of the cameras Compression Shows the image compression format for registered camera images Refer to Checking and changing a camera Manually setting page 50 for details about compression method settings Measurement Max network speed Mbps Shows the maximum bit rate on the network being used when the Measurement button is clicked Max bit rate ips Shows the maximum recording rate on the network being used when the Measurement button is clicked A red rate setting value indicates that live images or recording of the image may not be possible at the specified rate Recorder setup Recording rate Offe lips 2ips 3ips 5ips Specifies the rate of emergency recording 10ips 15ips All Available settings differ according to the compression format I Frame of the camera Refer to Checking and changing a camera Manually setting page 50 for details about compression method settings
176. etting specifies the time that the recorder s time is auto adjusted When Master is selected for Auto adjustment time this setting specifies the time that the time setting is output from the alarm control terminal Summer time Out Auto e Specifies the summer time switching method daylight saving Selecting Out disables summer time Selecting Auto enables summer time automatically in accordance with the summer time switching setup An asterisk next to the time indicates that summer time is in effect Summer time Specifies the summer time start and end time and date settings daylight saving table Clicking the Setup gt gt button displays the summer time switching window F Summer Time Daylight Savines Table Microsoft Internet Expl 2 5 X Summer time able Hour Minute eea Tee Tee a o Ba e ol e 3 In specifies the summer time start time and date while Out specifies the end time and date Set the rightmost two digits of the year for the Year setting Up to 10 settings can be configured After configuring the settings you want click the Set button and then click the x button in the upper right corner to close the window Initial default Important Recording may not be possible and the live image display turns black for
177. etting to Off and provide an IP address automatically Only when the DHCP setting of the recorder is Off are IP addresses automatically provided In the case of IP auto addressing set the subnet mask of the network port to 255 255 255 0 When automatically assigning IP addresses make sure the octets of the port selected in step 2 match the gateway Depending on the camera IP addresses cannot be assigned if it is not set Registering an IP address to a camera automatically sets the camera s HTTP port number to 80 Also the camera s subnet mask and default gateway are set to the same values as the recorder s network port subnet mask and default gateway 4 Click the Registration button This will display a camera registration confirmation message Microsoft Internet Explorer 2 Registration of camera s is going to be started Are you sure i Cancel 5 Click the OK button This will detect the camera and perform registration The Setting dialog box appears while registration is in progress E Setting Web Page Dialog Registration of camera s is in progress Please wait A Camera Registration Result window will appear after registration is complete i Camera Search Result Web Page Dialog EXA 172 21 4 50 WV NS32x EXA 11221451 WV NPZAx LEE 172214 58 6 Check the registration results Up to 64 cameras can be registered Only newly registered cameras appear in the Camer
178. etup When you make the settings click the Set button and apply the settings to the recorder Quick settings 1 Settings Description Language Japanese Englishe Frangais Specifies the language used in browser screens Espa ol Deutsch Italiano Russian Chinese Time amp date 08 to 34 Year Jan to Dec For setting the current time and date Month 1 to 31 Day 0 to 23 Configure the setting as year month day hour minute hour 0 to 59 minute Initial default 26 Quick settings Network setup This section explains how to configure recorder network settings 1 Click the Quick button on the setup menu This will display the setting window isk Recor der WJ ND400 Microsoft Internet Explorer Tez fe o Tuc fe Ti o E Joss fase pes Jo 2 Configure the settings for each item Refer to Quick settings 2 table for details about the settings Quick settings 2 Settings Network setup Camera port Client PC port 3 Under the Network setup item click the Set button When you change the Client PC port IP address the Change IP Address window will appear Click OK to complete the process Microsoft Internet Explorer Changing IP address es of client PC port is going to be started Reconnect the IP address changed with a browser Cancel Note Changing the Client PC port IP address cau
179. feet above sea level altitude Dimensions 430 mm W x 132 mm H x 400 mm D 16 15 16 W x 5 3 16 H x15 12 16 D excluding rubber feet and projections Weight When 1 HDD is 14 kg 30 9 Ibs installed When 9 HDDs are 20 kg 44 15 Ibs installed HDD One HDD is provided at the factory Contact your dealer to purchase additional HDD HDD Type function Input output External storage 3 5 HDD x 1 Up to 9 HDDs RAID5 mode available only when 3 or more HDDs are installed RAID6 mode available only when 4 or more HDDs are installed High speed serial interface 1 5 Gbps theoretical value x5 Alarm Control connector Alarm input 8 16 Network error output Alarm reset input Emergency recording input Available disk space warning output HDD error output Camera error output Error output Power outage recovery completion output Time adjustment input output Alarm output Alarm suspension input Power outage detection input External recording mode switching 5 V output D sub 25 pin Alarm connector Alarm input 1 7 Alarm input 17 32 D sub 25 pin Client PC port 10BASE T 100BASE TX 1000BASE T RJ 45 Camera port 10BASE T 100BASE TX 1000BASE T RJ 45 Maintenance port 10BASE T RJ 45 1 No voltage make contact input 5 V pull up 150 KQ 2 Maximum output of open collector is DC 24 V 100 mA 3 High 5 V to 12 V max 6 3 mA 4 5
180. first update the driver of the display adapter f this does not resolve the problem use the following procedure to adjust the hardware accelerator function This explanation uses Windows XP as an example Close all the browsers and then right click the desktop and select Properties from the menu Select Setting tab from Display Properties and then click the Advanced button Click the Troubleshoot tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration Plug and Play Monitor and Color Management o e e me General Adapter Monitor Troubleshoot Display in one image display area i i mal Are you having problems with your graphics hardware These changes multiple oE imagas aj settings can help you troubleshoot display related problems when viewing MPEG 4 images in multiscreen Hardware acceleration Manually control the level of acceleration and performance supplied by your graphics hardware Use the Display Troubleshooter to assist you in making the change Hardware acceleration None Disable all DirectDraw and Direct3D accelerations as well as all cursor and advanced drawing accelerations Use this setting to correct severe problems with DirectX accelerated applications V Enable write combining Check the user name and password Setup Instructions PDF file Cannot close confirmation window when basic operation window opens Download is stopped when t
181. for setting the network 9 User mng button Displays a menu for setting authentication 10 Maintenance button Displays a menu for setting HDDs 11 Config button Displays a menu for disk information data encryption settings and formatting disks Important When settings are activated all logged in users log out 12 Help button Displays the Help window Status display area LIVE SEQ 1 Displays the status of live and playback images LIVE zi Live images are being displayed Recorded images are being played back Images are being played back reversely Images are being played back at fast forward Images are being played back reversely at fast forward Playback is paused Recorded images and audio are being downloaded Recorded images and audio have been downloaded Step 1 to Step 7 SEQ HDD COPY SD HDD FILTERING The playback speed is displayed 1x Step 2 c Approx 4x NEC Approx 8x Approx 16x Step 5 EE Approx 32x Approx 48x m C Approx 96x The sequence is being activated Normal recording area or event recording area of the HDD on the recorder is selected HDD copy area is selected SD memory data is currently being obtained RAID is being recovered Rec event list is filtered For details on filtering of recording event searches refer to the Operating Instructions PDF File 3
182. ges is displayed Follow the on screen instructions i WebVideo ActiveX InstallShield Wizard License Agreement Please read the Following license agreement carefully END USER LICENSE AGREEMENT EULA IMPORTANT PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT EULA BEFORE DOWNLOADING THIS SOFTWARE PROGRAM THE SOFT WARE PROVIDED BY MATSUSHITA ELECTRIC INDUSTRIAL CO LTD A JAPANESE CORPORATION BEFORE DOWNLOADING INSTALLING AND USING THE SOFTWARE ON YOUR PC YOU NEED TO ACCEPT THE TERMS AND CONDITIONS OF THIS EULA IBY CLICKING ON I ACCEPT BUTTON PROVIDED AT THE BOTTOM OF THIS EULA IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OS THIS EULA YOU MAY NOT DOWNLOAD INSTALL OR USE THIS SOFTWARE This EULA is a legal agreement between you and Matsushita Electric Industrial Co Ltd O1 do not accept the terms in the license agreement f WJ ND200 WJ ND300 ActiveX is already installed delete WebVideo ActiveX using Add or Remove Programs and then install WJ ND400 Activex When the install wizard is displayed again even after completing the installation of the ActiveX restart the PC 6 Close the web browser after operations and settings are finished Follow the on screen instructions for setting and ending functions About operating windows Names and functions of components 10 Top page 2 3 4 5 Ji Panasonic Network lisk Recorder WJ ND400 Microsoft Internet Expl
183. gs UE rM Cc CAM tab Cam select button Camera auto registration Camera partitioning Camera port Camera registration Camera search Changing the camera number 50 Client PC port 11 75 COMME ica daa 41 Compression CON Direccion oir Contents of the alarm mail Control tab Copy area Deleting user information Destination address Disk configuration Disk end mode Disk information 76 Disk partition information 83 Domain name 62 Duration Post 57 Duration Pre E Editing host information Editing user information Emergency rec Emergency recording area Emergency recording settings Event function Event rec Event recording area Exceptions Ij e HE 47 F FILTERING HTTP port number l Image display Image transmission by alarm Image transmission by periodic timer Information bar Interval MNS uo RNA A a L language ecce ind eer soc LAs LCD setup lock Line speed Live video Maintenance Maintenance port Manual delete for copy area Manual delete for event recording area Manual delete for normal recording area MANU TOC Si Max bit rate Max network speed Mbps Measurement button Model Compression N INGtWork cama o Li LLL NN a da Network information
184. h ventilation Keep the unit 5 cm 1 97 or more away from the both sides and the upper side Keep clean the ventilation openings of the unit to prevent overheating A lifetime of the cooling fan is limited by use Grounding Confirm that the wire is connected from the SIGNALGND terminal to earth ground A grounding connection must be made before connecting the power plug of the unit to the main power supply When disconnecting the grounding wire make sure that the power plug of the unit is disconnected from the main power supply Avoid placing the unit near noise sources If the unit is placed near noise sources such as fluorescent lamps noises may be produced In this case rewire avoiding the noise sources or move the unit to the place far from them Places to avoid Do not place the unit in the following places Places exposed to direct sunlight Places subject to having strong vibration or impact Near magnetic field sources such as a television or speakers Place where condensation forms easily where temperature changes greatly humid places Steamy and oily places such as kitchens Places which are not level Cleaning Turn the power off when cleaning the unit Otherwise it may cause injuries Do not use strong or abrasive detergents when cleaning the unit body Use a dry cloth to clean the unit when it is dirty When the dirt is hard to remove use a mild detergent and wipe gently Indication label Refer
185. he replaced HDD is not smaller than the In RAID5 RAID6 mode original HDD o Even if the capacity is the same the space may be smaller by a few percent if the HDD models are different All the HDDs must be the same model Also use a replacement HDD that has equal or greater capacity than the original HDD indicator lights orange and red alternately even though recording or Make sure that data is not recovered in RAID5 RAID6 mode playback is not done The power cord insulation is damaged The power cord AC inlet or the power plug is damaged If you continue to use it a fire or an electric shock may occur Unplug the power cord immediately and refer servicing to qualified service personnel The power cord AC inlet or the power plug are hot during use The power cord gets warm or hot if bent or pulled during use MAIN ERR INITIAL ERR is displayed on the LCD Set the HDD operation mode Installation Guide for expansion units EXTu ERR INITIAL ERR is displayed on the LCD After the extension unit is initialized reconnect the extension unit u Unit number 56 Specifications WJ ND400 O General Specifications Power source NTSC model 120 V AC 60 Hz PAL model 220 V 240 V AC 50 Hz Power consumption 170 W Ambient operating temperature 5 C to 45 C 41 F 113 F Ambient operating humidity 5 to 90 non condensing Maximum operating 2 000 m 6 562
186. he settings are changed When this happens Canne pley berk RN REST imeges the downloaded image cannot be played back Please wait is always displayed on ActiveX control is not installed Install ActiveX control window 61 Troubleshooting Is Mic input selected for Audio mode on the setup menu of the network Setup camera Instructions PDF file Is 32 kbps selected for Audio bit rate on the setup menu of the network Setup camera Instructions Check the settings of the camera PDF file Audio is not recorded Audio is not be played correctly Audio may not play when playing the most recent images while recording images or audio If this happens stop and then start playing the images again Are an image data extension n3r and an audio data extension n3a in the same folder Check the directory designated as the destination folder Cannot play audio using the Viewer software Check the settings for NW camera on the setup menu Instructions PDF file Check the settings for live video on the setup menu Setup Instructions PDF file Check the IP address subnet mask and default gateway for the recorder Setup Live image is not displayed and the network camera Instructions PDF file When the camera s compression format is set to M JPEG and when saving from the recorder s setup menu or measuring from the program settings repeatedly a few minutes of live image are not recorded and instead a black
187. icking the button in the El zoom box while one screen is being displayed enlarges the image x1 button Digitally zooms image by 1x x2 button Digitally zooms image by 2x x4 button Digitally zooms image by 4x The point where a zoomed image is clicked becomes the center of the screen Zoom in Zoom in Enlarges images being played Right click on the image being played and select Zoom in from the menu that is displayed To return from the zoomed display to the regular display right click on the image being played and select BACK from the menu that is displayed Note When MPEG 4 image is enlarged it may take the first few seconds for refresh interval of image 21 22 Playback Playback from a designated time and date Playback images from a designated time and date You can also playback while recording 1 2 Click the Cam select button The camera list is displayed in the Cam select box Click the camera channel you want to play back Click the Go to date button on Playback Point Operation area This displays the Go to date window Zi Go To Date Microsoft Internet Explorer 4 Click the V button and select the time and date of the image to play back Standard channel If cameras are setup in multiple countries you must set which camera channel time and date to use as standard If the recorder and the camera are s
188. iewing web pages The software downloads HTML image and sound files from the Internet and displays them after analyzing them Microsoft Internet Explorer is one of the web browsers 67 68 Index 1 screen 4 screen A Access log Activex Alarm action Alteration detection Area Selection recen ect pp i e ee e e eod eee S Cc CAM tab Cam select button Camera control Config Contents of the alarm mail Control button Copying Current time display area D DDNS 56 DHCP 56 Electronic zoom Emergency recording Error log Event functions IS s RT PE F FILTERING FTP Ws FTP transmission b HDD capacity warning HDD SKIP HDD tab Hour meter l Information bar IP address MAC address Manual deletion Manual recording Multiscreen wes Multiscreen select iue eie ee heit ire ees ised 31 N Rec event list Rec event search Recording mode access priority Recording rate RECOVER Lic m ORO RO 7 S Schagdule A PIN SD memory data acquisition SD memory recording Search Send mail SEQ Sequence Setup button Standard channel Status display area System administrator System information T User mng User name V Video motion detection n ee ei
189. ill running Do not move them just after turning their power on or off for around 30 seconds A lifetime of hard disk drives is limited by use It is recommended to replace them after around 18 000 hours of operation to prevent data loss from disk failures Write error may occur frequently after around 20 000 hours of operation and the head and motor deterioration may occur and will reach their lifetime after 30 000 hours of operation when they have been used at the recommended ambient temperature approx 25 C 77 F Consult your dealer for servicing Hard disk drives are precise devices Do not leave them where the temperature is high and humid Do not touch the connector of the removable hard disk by hand directly to protect the hard disk drive from static electricity Take notice of the following for the removed hard disks Do not leave them where the temperature is high and humid lt may cause condensation Place them where the temperature is between 0 C 32 F and 30 C 86 F and humidity is between 20 40 when they are not used for a long time six months or more Consult your dealer for further information Operate them for around an hour at least once every six months when they are not used for a long time When placing them stacked do not stack more than four disks O Heat dissipation Refer to the following to prevent fire and malfunction of the unit Do not block the front and rear for smoot
190. images The date range of images recorded in the pre event recording area is not shown T7 Maintenance Network information Use the following procedure to view each recorder s IP address and the line speed number of users logged in and other network information 1 Click the Maintenance button on the setup menu 3 Check the items you want Refer to Network information table for details about the 2 On the sub menu that appears click Network settings information This will display the Network information window Jan 01 08 12 00 AM Disk Settings management 192 168 0 250 192 168 1 250 hu 100M Fal 192 168 2 250 Auto Network information Item Description Network Information Address Shows the IP addresses of each recorder port and connected device n the case of a camera connected via a proxy server the IP address of the proxy server is displayed as the camera address Line speed Shows the line speed Login user User Shows the number of users logged into the recorder Number of FTP users Shows the number of users logged into the recorder by FTP 78 Maintenance Use the following procedure to configure settings for operation when the HDD in the recorder becomes full It also can be used to configure the warning operation when the HDD becomes full 1 Click the Maintenance button on the setup menu
191. ime tables for each day of the week for special days Camera NW camera Configure camera network settings including the camera address and port number Group Set the group title of a camera Sequence Set camera sequence operations Server NTP Configure settings such as the NTP server address for time adjustment based on the NTP server FTP Set the FTP server Configure to periodically send images from a camera connected to the recorder to a specified FTP server Mail Set to send e mails to registered addresses when an event or an error occurs Proxy Set the proxy server Set On or Off for the proxy server and set the server address Network Configure the basic settings for the network Configure network configuration settings like the IP address default gateway and DNS server Set the DDNS server Set On or Off for the DDNS server and set user names Set the SNMP server Configure these settings when connecting to an SNMP manager and check the status of the recorder Panasonic alarm protocol Set to send a message to registered addresses when an event or an error occurs using our original communication method 10 Getting started Setting item User mng Description Basic Set whether user and host authentication should be performed Administrator Edit registered administrator information such as the administrator na
192. ing copy area becomes a specified value Hour meter warning 10000h 20000h 30000h Configures settings for warnings issued when the remaining HDD operating time hour meter becomes a specified value Initial default 79 Maintenance Deleting image data from a disk Use the following procedure to delete image data from the HDD of the recorder There are two methods available for deletion auto delete and manual delete 1 Click the Maintenance button on the setup menu 2 Data delete HDD auto delete On the sub menu that appears click Disk This will display the Disk setting window Settings Offe 1day 2days 3days 4days 5days 6days 7days 8days 9days 10days 14days 30days 1month 45days 60days 90days 120days 150days 180days 3 Configure the settings for each item Refer to Data delete table for details about the settings 4 Click the Set button Description Specifies automatic image data deletion after the specified period passes The execution time of the auto delete operation is 00 05 00 Manual delete for normal recording area 08 to 34 Year Jan to Dec Month 1 to 31 Day Deletes image data in the normal recording area until the day before the specified date After specifying the date click the Delete button Manual delete for event recording area 08 to 34 Year Jan to Dec Month 1 to 31 Day
193. ing multiscreen to view the clicked image on a single screen Playback point operation area page 22 Specify the playback position or skip to the latest images Controls recorded images such as playing images or downloading to save to a PC 9 CAM tab page 24 Controls the cameras zoom focus and automatic functions 17 18 About operating windows Control button The following operation panel appears when you click the Control button Network Disk Recorder WJ ND400 1 E 2 Search pg S 5 4 J Search Morea select ENS Log SS 6 Rec event Total 21 Time amp date Ch Rec HDD Info Jan01 03 122924AM 1 MAN MAIN 1 lt Jan 01 08 122924AM 2 MAN MAIN l 3 Jan01 03 122924 AM 3 MAN MAIN 1 Jan 01 08 122924AM 4 MAIN 1 Jan 01 03 122924 4M 1 MAN MAIN 1 9 Jan0lDS 122041 AM 1 MAN MAINA g 7 Jan 01 08 12 20 41 AM 2 MAINA 9 Jan0l0s 12 20 41 AM 3 MAN MAIN 1 Jan 01 08 12 20 41 AM 4 MAN MAIN 1 Jan 01 08 12 18 16 AM 1 MAIN Jan 01 03 12 18 16 AM 2 MAN MAIN 1 D Jan 0108 121816 AM 3 MAINT Jan 01 08 12 18 16 AM 4 MAIN 1 Jan 01 08 120342AM 2 MAIN 1 424M 3 MAN MAIN 1 4 MAN MAIN 1 8 1 Multiscreen select box Displays multiple images from up to 4 cameras at the same time Switches between the four screens with each clicking the button following the preset camera combin
194. ing recording Instructions are shown on the LCD to Area for recording when events occur reduce misoperations and make maintaining and replacing HDDs Post event recording emergency recording easy Use the special HDD canister provided to install the HDD The HDD unit is an HDD that is in the special canister The HDD units can be easily installed or removed from the HDD bay slots 3 Pre event Recording Area Area for pre event recording inside the front cover 4 Copy area Contact your dealer for information on purchasing and replacing Area where copied data is saved HDDs Note The HDD provided in the recorder at the factory is initialized as normal recording area Unformatted HDDs inserted into the recorder are automatically initialized as normal recording area e Recording playback is not possible if only the Pre event Recording Area and the Copy Area are created Create either one normal recording area or event recording area e If anormal recording area is not created manual and schedule recordings are recorded to the event recording area Also if an event recording area is not created event and emergency recordings are recorded to the normal recording area HDD Fault Tolerance System RAID 6 The RAID function makes it possible to improve the HDD s tolerance to errors This product is equipped with the RAID6 mode that can recover image data when two HDDs fail in addition to the RAID5 mode that can reco
195. intains network related information assigns IP address ranges to default gateway servers and clients and distributes that information when clients request it DNS The long lists of numbers or IP addresses that are used in network environments are difficult to remember which makes them impractical This is why PCs are given an easy to follow name domain name which is converted to an IP address before they are communicated with The DNS provides translation between domain names and IP addresses Default Gateway Network device used as a gateway for networks such as a local network to access PCs on an external network Data is sent using the default gateway if a gateway is not specified in the destination IP address Disk Configuration Configure the HDD after replacing removing or adding a HDD Disk Configuration is the menu for configuring the HDD Electronic Zoom Enlarges live images and playback images during playback The electronic zoom enlarges the images by the recorder and is separate from the zoom function included as part of the camera operations for enlarged images Emergency Recording Gives priority to recording video and audio when an emergency occurs using the external switch connected to the recorder Ethernet LAN communication developed by Xerox Event Indicates an occurrence that causes the recorder to take an event action Events include terminal alarms command alarms and site alarms Eve
196. ion SMTP Server A server that supports SMTP currently the most widely used mail transfer protocol SNMP A protocol for monitoring and managing networked communications devices such as routers PCs cameras and Network Disk Recorders via a network Schedule Recording Function that automatically starts video and audio recording on a preset time schedule Secondary Server DNS servers usually have more than 2 systems and the secondary server is the sub system If there is trouble with the primary server the secondary server takes over Sequence Function that automatically switches the camera image in a preset order Sequence is available on the recorder when live images are displayed Subnet A small network used as a unit of administration when a larger network is divided into smaller networks Large networks in corporations for example the network can be broken down into smaller networks called subnets to make the network more manageable and lines used more efficiently In this case these smaller networks are called subnets Glossary Subnet mask Subnet mask consists of 32 bit numeric values According to the values devices can determine which part of the address is the network address and which part is the host address System Administrator Person with the responsibility for setting up and monitoring the recorder TCP IP The standard network protocol for the Internet and Intranets URL An ad
197. ion data is attached Download Web Page Dialog wnload With audio O Without audio Alter detect 6 Click the Save button The window for specifying the save destination of the file is displayed f you selected the With Audio check box in step 5 a redownload window appears after image data has been downloaded File Download Do you want to save this file po Name ce Type Unknown File Type From 192 168 0 250 harm your computer If you do not trust the source do not save this While files from the Internet can be useful some files can potentially file What s the risk 7 Create a new folder in the selected destination and click the Save button Image data file name n3r and audio data file name n3a are downloaded Save the image data and audio data in the same folder Save in 15 My Recent Documents TT zs My Computer File name My Network Save as type n3r Document Important During download space equal to at least twice the file size is required on the PC HDD Limited by Microsoft Internet Explorer e f a download is canceled while in progress the downloaded file will not playback correctly on the PC Downloading images Downloaded image operation When you download an image for playback image data file name n3r and audio data file name n3a are downloaded Using the viewer software available for download from the recorder
198. ions on the provided CD ROM Microsoft Internet Explorer 6 0 SP2 is required when using Microsoft Windows XP Professional SP2 or Microsoft Windows XP Home Edition SP2 Important When using a PC that does not meet the above requirements displaying of images may become slow or the web browser may become inoperable Audio may not be heard if a sound card is not installed on a PC Audio may be interrupted depending on the network environment Refer to Notes on Vista PDF for further information about system requirements for a PC and precautions when using Microsoft Windows Vista Trademarks and Registered Trademarks Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Microsoft Windows Windows Vista Internet Explorer ActiveX DirectX are either a registered trademark or trademark of Microsoft Corporation in the United States and or other countries Intel and Pentium are trademarks or registered trademarks of Intel Corporation and its subsidiaries in the USA and other countries RSA is a registered trademark of RSA Security Inc BSAFE is a registered trademark of RSA Security in the USA and other countries Other names of companies and products contained in these operating instructions may be trademarks or registered trademarks of their respective owners Restrictions when operating MPEG 4 images There are following restrictions when M
199. irchfor iore c 58 The Network Disk Recorder WJ ND400 is for recording images and audio from network surveillance cameras to a hard disk hereafter HDD It is possible to connect up to 64 cameras over a network Also it is possible to access and operate the recorder via a network from the web browser on a computer hereafter PC A maximum of 16 PCs can be connected via a network The network settings for the PC need to be done to do settings and operations from the PC A web browser must also be installed About these Operating Instructions There are four manuals they include the Installation Guide Setup Instructions PDF file Operating Instructions PDF file and the Quick Reference Guide Installation Guide book these operating How to configure required settings and connect the equipment instructions Setup Instructions PDF file How to configure required settings and connect the equipment to perform operations from a PC over a network Operating Instructions PDF file How to perform operations from a PC Quick Reference Guide Basic settings and frequently used functions Adobe Reader is required to read the Operating Instructions and the Setup Instructions on the provided CD ROM When the Adobe Reader is not installed on the PC download the latest Adobe Reader from the Adobe web site and install it In this manual and on the screen the ND400 and the recorder are shown as WJ ND400 Refer to th
200. is product for illegal operations by persons with malicious intent 3 Interference with or stoppage of this product by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks Use this product in a network secured by a firewall etc fthis product is connected to a network that includes PCs make sure that the system is not infected by computer viruses or other malicious entities using a regularly updated anti virus program anti spyware program etc Protect your network against unauthorized access by restricting users to those who log in with an authorized user name and password Apply measures such as user authentication to protect your network against leakage or theft of information including image data authentication information user names and passwords alarm mail information FTP server information and DDNS server information Precautions e Refer all work related to the installation of this product to When hard disk drive trouble occurs replace it immediately qualified service personnel or system installers Do not operate the unit beyond their its specified temperature humidity or power source ratings Use the unit at temperatures between 5 C 45 C 41 F 113 F and where the humidity is between 5 90 The input power source for NTSC model is 120 V AC 60 Hz for PAL model is 220 V 240
201. k down detection Bandwidth control HTTP port number FTP port number Network settings DNS Settings Even if you perform User setup load Reset to the default the Config Encryption settings cannot be loaded or initialized Performing User setup load sets host authentication to Off 81 Configuring disks Display disk configuration to do operations to the HDD With disk configuration it is possible to check the total HDD capacity and the capacity of each recording area and to format HDDs HDD space management The HDDs in the recorder are virtually divided in the 4 image areas shown below You can set only one area for each HDD Normal recording area Event recording area Pre event recording 3 area Copy area You can check the remaining capacity for each area on the Setup menu 1 Normal recording area Area for recording except events Manual recording schedule recording SD memory data 2 Event recording area Area for recording when events occur Post event recording emergency recording 3 Pre event recording area Area for pre event recording 4 Copy area Area where copied data is saved Note The HDD provided in the recorder at the factory is initialized as normal recording area Unformatted HDDs inserted into the recorder are automatically initialized as normal recording area However if you remove an HDD operating in an area other than normal video
202. ked Unchecked Modification of setup menu Camera settings allowed Server Checked Unchecked Modification of setup menu Server settings allowed Network Checked Unchecked Modification of setup menu Network settings allowed User mng Checked Unchecked Modification of setup menu User mng settings allowed Maintenance Checked Unchecked Modification of setup menu Maintenance settings allowed Camera control Checked Unchecked Pan tilt and other camera control allowed Error log status Checked Unchecked Error log access allowed refer to the Operating Instructions PDF file Access log status Event log status Checked Unchecked Checked Unchecked Access log access allowed refer to the Operating Instructions PDF file Event log access allowed refer to the Operating Instructions PDF file Network log status Checked Unchecked Network log access allowed refer to the Operating Instructions PDF file Alarm reset Checked Unchecked Alarm action reset allowed refer to the Operating Instructions PDF file Error reset Checked Unchecked Error action reset allowed refer to the Operating Instructions PDF file Alarm suspend Checked Unchecked Alarm action suspend allowed refer to the Operating Instructions PDF fi
203. l set on the camera 0 2 5 seconds To shorten time lag set the refresh interval on the camera shorter Refer to the operating instructions of the camera for how to configure the refresh interval Getting started Setup procedure The procedure to start operations is shown below 4 10 Rack Mounting y Connections y Power On y Installing HDDs y Recorder Network Settings y PC Network Settings M Initialize HDDs y Camera Network Settings y Settings y Start Operations When necessary t Replace HDDs Mount the recorder into the rack refer to the Installation Guide Go to step 2 if you are not using a rack Connect the recorder to the various devices refer to the Installation Guide Turn on the recorder refer to the Installation Guide When using extension units turn on all extension units before turning on the recorder Install the HDDs in the recorder refer to the Installation Guide Unformatted HDDs inserted into the recorder are automatically initialized Also set the HDD operation mode as necessary Set the network for the recorder using the buttons on the front panel page 11 This section explains how to change PC network settings to match the settings of the recorder page 13 To change HDD area management display disk configura
204. layback may stop In this case playback will restart after a short time Stops playback Playback restarts after a short time Image is not displayed because ActiveX control is not installed correctly if logged in to a user s account with limited access privileges Log in to a user account as an administrator ActiveX control cannot be installed sometimes when you log in the network with domain authentication Active Directory Register trusted sites and add the security setting Live and recorded images are not 1 Start up Internet Explorer and click on Tools displayed 2 Click Internet options 3 Click the Security tab and select Trusted sites 4 Set Low for This zone s security level lowering the security level lowers the security level of the PC being used Click Site Do Add to URL of the recorder When you do this check that the Must check all servers https of sites in this zone check box is not selected If the cameras use different compression formats the performance may be poor image update is unstable Refresh of live images is unstable The settings may exceed the performance limit of network cable or the Browser disconnection occurs recorder s network Network performance is poor Lower the value rate related to network performance such as the live Downloaded image is not displayed transmission rate and the recording rate correctly The image is not displayed The recorder and the HUB network s
205. layed 3 Click the PRINT button When printing n3r file images the time and date at the paused location is printed Alteration detection During downloads you can perform alteration detection on data set to have alteration detection data attached Refer to page 42 for information on how to attach alteration detection data 5 Click the ALT CHECK button 1 When you launch the viewer software the following Alteration deieption starte mE window appears e The ALT CHECK button is displayed only when alteration detection can be performed on image data that IF Viewer for Panasonic Network Disk Recorder Alea is open aja e E 144 TENA o PA OK Not Altered Alterations were not detected k NG Altered Alterations were detected 46 Transmitting data Transmitting to the FTP server You can transmit camera images to the FTP server You can either use image transmission by periodic timer Image transmission by periodic timer to transmit images periodically to the FTP server or an alarm Image transmission by alarm to send camera images to the FTP server during an event Periodically transmit camera images It is necessary to perform the settings on the setup menu to transmit images from cameras to an FTP server periodically Set the directory on the destination server the transmission interval and the camera channel to transmit images from under Server on the setup men
206. le Copy Checked Unchecked Copy recorded images to the Copy area refer to the Operating Instructions PDF file Manual rec operation Checked Unchecked Manual recording start stop allowed Playback operation Checked Unchecked Recorded image playback allowed 1 LV1 initial default setting 2 LV2 initial default setting 3 LVS initial default setting 4 LV4 initial default setting Note Selecting the Quick Camera Server Network User mng or Maintenance check box will cause the Setup check box to be selected automatically Selecting the Setup check box does not select the Quick Camera Server Network User mng and Maintenance check boxes Maintenance Check the recorder and network status and configure HDDs Recorder information Use the following procedure to view software and hardware versions MAC address serial number internal temperature and Extension unit software version information 1 Click the Maintenance button on the setup menu 2 On the sub menu that appears click Product information This will display the Product information window Recorder information Item Description Version information VOD 95 F O1JAN08 12 00 AMD 3 Check the items you want Refer to Recorder information table for details about the Software version 1 Shows the Software 1 version Software ve
207. llows Normal HDD formatted for normal recording area Event HDD formatted for event recording area Pre event HDD formatted for pre event recording area Copy HDD formatted for copy area Remove Faulty HDD removed from operations Error Error has occurred on this HDD during formatting N Used HDD formatted on different ND400 for normal recording area recording not possible playback only possible E Used HDD formatted on different ND400 for event recording area recording not possible playback only possible P Used HDD formatted on different ND400 for pre event recording area recording not possible playback only possible C Used HDD formatted on different ND400 for copy area recording not possible playback only possible Indicates order of recording The R by the HDD capacity indicates the HDD that is recording Pre recording area information Recording information Shows the pre recording area capacity allocated to each camera Item Description Capacity Shows the capacity of the HDD Remain capacity Shows the remaining capacity of the HDD The displayed available space on the HDD does not include the space necessary for data management Thus the available HDD space appears small The capacity remaining for the pre event recording area is not shown Hour meter Shows the operating time of the HDD Recorded time range Shows the time and date range of recorded
208. loading images for playback oonoocccccnnnccccccnononcccncnnnonnonononnncnnncnnnonncncrnnnn cnn nn nan nn nnn enn nnne nn nnne rennen nnn 42 Downloaded image operations oooooconocccccccnonocccncnononcnnnnnnnnncnnnnnn nn nnn sete nn nn nr nan nn nn nen nnnnnrn entren ene n nnns nennen eren 43 Downloading the viewer software sessssssssseeeeeeeen eene nnne nnmerre nnn nnne e nennen nennen 43 Installing the viewer software eesesssseeeeeeeeeeee nennen nennen AA AEE EER 43 Uninstalling the viewer software ooonooccccnnnnoccccnononcccnnnonnnncnnnnnnnnncnn nano eene nnn rre er Ea EEn TaT SA ENA 44 Playing back images io SPD eei mu ib AE ED 44 Saving IMAGES cti A In end oo Lar EUCH eee te A 45 PrintinQ Mage DEED 46 Alteration rei 46 Transmitting dala ninio ii 47 Transmitting to the FTP server ooooncccccononcccccnnonnncnccnnnnnnnn cnn anne 47 Periodically transmit camera images ooooonooccccnnnnocccnnnnnnoncnnnnnnnnncnnnnnnn cnn enne nnne nnne nennen nennen 47 Transmit camera images when an event OCCUIS ccooooccccconooncccccnnnnnnnncnnnnnnnnnonnn eee nnne enne nnns 47 Send Mali oe tit eR Ui ndr DERE GR ERR RIED TE EE P nb E 47 Checking system disk information eeeceeeeeeeseeeeeeeeeeeeeee eene nnnnnn nnne nnn 48 System information essesssssssesssseseseseeeen nennen ennnn nennen nennt sistens rennes inttr estre set n
209. ly and save this manual for future use We declare under our sole responsibility that the product to which this declaration relates is in conformity with the standards or other normative documents following the provisions of Directives 2006 95 EC and 2004 108 EC Nous d clarons sous note seule responsabilit que le produit auquel se r fere la pr sente d claration est conforme aux normes ou autres documents normatifs conform ment aux dispositions des directives 2006 95 CE et 2004 108 CE Wir erkl ren in alleiniger Verantwortung daf das Produkt auf das sich diese Erklarung bezieht mit der folgenden Normen oder normativen Dokumenten bereinstimmt Gem den Bestimmungen der Richtlinie 2006 95 EC und 2004 108 EC Nosotros declaramos bajo nuestra nica responsabilidad que el producto a que hace referencia esta declaraci n est conforme con las normas u otros documentos normativos siguiendo las estipulaciones de las directivas 2006 95 CE y 2004 108 CE WARNING This apparatus must be earthed Apparatus shall be connected to a main socket outlet with a pro tective earthing connection The mains plug or an appliance coupler shall remain readily operable To prevent fire or electric shock hazard do not expose this apparatus to rain or moisture The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids such as vases should be placed on the apparatu
210. mage display Playback will start from the finish point time and date of the last playback Deleting images Manual deletion You can manually delete images and audio recorded on the Normal recording area Event recording area and Copy area of the recorder s HDD By setting a time and date the images recorded the day before the set time and date will be subject to deletion Important e Note that deleted images and audio cannot be recovered e You can set period of time after which the images on the HDD are automatically deleted HDD auto delete For more information contact your system administrator When Stop is set under Disk end mode on the setup menu disk space does not increase even after deletion 2 On the sub menu that appears click Disk This will display the Disk setting window e Racordor WJ ND400 Microsoft Internet Explorer Setup Produrt informacion Distindormadon _Nemrork inderaton fing a E E 3 Select the area to delete from Manual delete for normal recording area Manual delete for event recording area and Manual delete for copy area and enter a time and date Images and audio recorded before the set time and date will be deleted 4 Click the Delete button This will display a confirmation window Microsoft Internet Explorer 2 The data recorded before Jan 01 2008 is going to be erased Are you sure Cancel 5 Click the OK button The data is deleted
211. may have troubles if you change the font settings displayed correctly from the initial settings Use the initial font settings Some information does not appear on Press F5 on the keyboard to refresh the window browser window The image display may be stopped because of congestion on the network Press F5 on the keyboard to acquire the image again Image is not being refreshed Image data may not be refreshed if recording at low recording rate less than 1 ips Live and recorded images in MPEG 4 Display and recording may be unavailable for up to one minute directly after format are not displayed in a normal the recorder is turned on while cameras are active or a LAN cable is manner connected to the camera port 60 Troubleshooting Data on SD memory cannot be played from a normal rec event list or from date search Filter the rec event list by using SD memory of the rec event search and then select rec event list to play images SD memory data is not displayed on rec event list y The recorded time on the SD memory data is the time set for the camera when the image is recorded on the SD memory card Check the time set for the camera If the recording consists of only a few frames they may not be played back Cannot play SD memory data normally When this happens click NEXT IMAGE PREV IMAGE to display the images This may be caused by the combination of the PC s display adapter and driver When this happens
212. may not be synchronized Downloading images Saving images Displayed images are saved to the PC as jpeg files 1 N Perform operations on playback with the viewer software I Viewer for Panasonic Network Disk Recorder Cis Bula geile el Eh Je on bi n 4 ML Pr Click the PAUSE button Click the SAVE button The Save As window will be displayed Enter a file name and select JPEG jpg as the file type Save in 6 Desktop File name Save as type JPEG ipa Designate the folder and click the Save button The image data is saved 45 Downloading images Ee q 2 Click the Open File OPEN button Printing images The Open window opens You can pause playback and print images displayed on screen with the viewer software Look in a Desktop 1 Play back an image with the viewer software I7 Viewer for Panasonic Network Disk Recorder al Baa Pn 144 44 om o I m lt gt File name Open Files of type N3R n3n y Cancel Select the downloaded image data file name n3r AC Click the Open button Playback is paused on the first image of the data IZ Viewer for Panasonic Network Disk Recorder Ela uai az e ipit 144 44 m EL CJ HE oe bh rose Li NA A 2 Click the PAUSE button when the image you want to print is disp
213. me password and start monitor User Edit or delete registered user information and register uses who can operate the recorder You can also set the operation level user name and password Edit or delete registered host information and register PCs hosts that can access the camera over a network You can also set the operation level and the IP address of the PC User level Set the functions available at each user level Maintenance Product information Disk information Display the version of the software and hardware the MAC address serial number and the internal temperature of the recorder Displays information about recording the disk operational mode disk space capacity and the recording area Network information Display network information such as the camera address set on the recorder and the line speed of the recorder Disk Set operations for when the HDD is full and perform deletion of data stored on the HDD Settings management Save load and initialize the content of the setup menu on the recorder Disk information Displays information about recording the disk operational mode disk space capacity and the recording area Encryption Configure whether to encrypt the data to be recorded and save onto HDD Format Format the HDD and assign Event recording areas and Copy areas to the HDD Network settings Recorder network settings
214. mp date Displays the time and date Ch Displays the channel of the recorded data Rec Displays the recording mode refer to the Operating Instructions PDF file HDD Displays the number of the disk where data is stored Info An icon is displayed on the image when audio is available Zoom in button Enlarges the display of live and recorded images Note The rec event list is displayed when the Refresh button is pressed or when searching or when selecting an area Refer to the Operating Instructions PDF file for information about searching and selecting an area The All list button is disabled during playback Stop playback and then do the search operation When there are many cameras the recording start time may vary for each channel About operating windows Cam select button The following operation panel appears when you click the Cam select button 1 2 3 4 Network Disk Recorder WJ ND400 ES cl F Ez Fors LCE4 Camera title Multiscreen select box Displays multiple images from up to 4 cameras at the same time Switches between the four screens by each clicking the button following the preset camera combination page 50 Sequence box Switches the camera images automatically in a preset sequence The button indicator lights green during sequence page 53 El zoom box Displays the camera image at the magnification of the button clicked
215. n Important When displaying the Recording or Recording stop buttons click and hold Up button until displayed 16 About operating windows Note The operations are as follows when the image for playback is an MPEG 4 image Date Time Search Reverse Playback Playback During Playback Single Frame Reverse Fast Forward Fast Reverse Downloading Images During Playback Playback may start a few seconds before or after the specified time Not all recorded images are displayed Reverse playback is performed at the refresh rate set for the camera at the time of recording Performing the playback operations again during playback skips ahead a few seconds Not all recorded images are displayed Single frame reverse is performed at the refresh rate set for the camera at the time of recording Not all recorded images are displayed Fast forward and fast reverse are performed at the refresh rate set for the camera at the time of recording Image may be saved including a few seconds before the starting time and date and a few seconds after the ending time and date CAM tab About operating windows The camera can be controlled pan tilt zoom focus brightness preset auto mode when the live image is from a camera that can pan and tilt Some camera operations cannot be done depending on the type of camera connected 1 2 3 4 5 6 1 3
216. n is clicked while displaying images sequentially playback of the latest recorded images from the selected camera channel will start It is available to select a time to be skipped when the Go to last button is clicked Default 30 seconds About starting sequence operations from the right click menu You can start sequence operations by right clicking on the image and selecting SEQ from the menu that appears You can also stop sequence operation by selecting SEQ during sequence operation About zooming the display from the right click menu If you zoom in to the image by right clicking on the image and selecting ZOOM IN from the menu that is displayed during sequence operation the sequence operation will stop Audio stops during sequence operations Event The recorder s alarm action starts according to the settings when an event occurs The event function includes terminal alarms command alarms and site alarms Refer to the Setup Instructions PDF file for information about event functions Event functions About Events Event action will be performed when some events occur Events include terminal alarms site alarms and command alarms For example if a camera sends a site alarm the recorder receives the alarm and an event occurs About event action Event action is the action done when an event occurs Depending on the settings event action include recording images recording logs sending external notification
217. n the ambient operating temperature page 9 When the ERROR indicator lights orange the internal temperature may be high Make sure that dust has not collected on the vents Make sure that the cable provided with the extension unit is being used page 31 Make sure that the connection cable is not loose page 31 Was the extension unit turned on before the main unit Reboot the system and turn on the extension unit first page 39 If you are using a breaker or other system to turn on the power to the entire system simultaneously make sure that all the devices are connected to the same power source If you are using UPS uninterrupted power supply connect all the devices to the same UPS Make sure the HDD unit is firmly inserted into the disk slot page 46 Have you insert another HDD unit while the first unit was being recognized Remove the unrecognized HDD unit and try again HDD has errors Link the HDD again page 46 Make sure that the HDD units are installed in order from HDD 1 to 9 Surely install the HDD units in order starting with HDD 1 HDD has troubles in RAID5 RAID6 mode The indicator of the first HDD with error lights and the indicators of other HDDs with errors blink 55 Troubleshooting Make sure the HDD unit is firmly inserted into the disk slot page 53 The HDD you are trying to recover data from has errors Pe Cannot recover data after replacing HDDs Make sure that the capacity of t
218. n this manual and on the screen the ND400 and the recorder are shown as WJ ND400 Refer to the readme txt file on the CD ROM bundled with the recorder for information about the versions and types of separately available software and cameras supported The following abbreviations are used in this document Microsoft Windows Vista Business 32 bit is called Windows Vista Microsoft Windows XP Professional SP2 and Microsoft Windows XP Home Edition SP2 are called Windows XP System Requirements for a PC Iti s recommended to operate this unit using a PC that meets the following system requirements OS Microsoft Windows Vista Business 32 bit Microsoft Windows XP Professional SP2 Microsoft Windows XP Home Edition SP2 OS Language English French Spanish German Italian Russian Chinese CPU Pentium 4 3 0 GHz or faster Memory 1 GB or more 512 MB or more is required when using Microsoft Windows XP Monitor Resolution 1 024 x 768 pixels or more Color 24 bit True color or better Network interface 10 100 1 000 Mbps Ethernet port x1 Web Browser Windows Internet Explorer 7 0 Microsoft Internet Explorer 6 0 SP2 Audio interface Sound card when using the audio function Other CD ROM drive It is necessary to refer to the operating instructions and use the software on the provided CD ROM DirectX 9 0c or later Adobe Reader It is necessary to refer to the operating instruct
219. n to temporarily disable alarm detection page 34 This indication will be displayed while an alarm is being suspended Alarm ALM button Displays when an event occurs Clicking this button clears the alarm action page 34 Error ERR button Note An error has occurred Clicking this button clears the error occurrence Refer to page 55 for details about errors Emergency recording does not stop even if you click the Alarm ALM button while recording However recording does stop if the recording time is set to Continue for emergency recording Playback point operation area 1 1 Displays the time and date for the download start point ending point page 42 Start Set the time and date to start the image to be downloaded End Set the time and date to end the image to be downloaded HDD tab 1 2 3 4 5 6 7 8 9 0 2 9 4 5 REW RECORD REV PLAY PLAY RECORD 2 3 IF PREV IMAGE PAUSE STOP 7 8 9 REW button Plays recorded images in reversely at high speed Each time the button is clicked the reverse speed changes Step 2 4x gt Step 3 8x gt Step 4 16x gt Step 5 32x gt Step6 48x gt Step 7 96x PREV RECORD button Skips backward to play back recorded images REV PLAY button Plays recorded images in reverse PLAY button Plays recorded images NEXT RECORD button
220. n to the display format screen Close the front cover of the extension unit and lock it by lightly pressing and turning the key to the left 1 Check the available disk space Check the following content related to the HDD under Disk information on the settings menu Refer to the Setup Instructions PDF file for more information HDD capacity HDD remaining capacity Hour meter Disk operation mode Date range of video recorded on the HDD Removing HDDs You can remove HDD units from the recorder while it is in operation 1 cO a Insert the key included into the key hole and turn it while pressing in gently to open the front cover Press the USE button for over 2 seconds A buzzer sounds Press the front panel buttons according to the directions on the LCD 01 JAN 2008 1 00 32 C Press the arrow buttons up or down on the front panel until HDD Operate appears on the screen HDD Operation SET Press the SET button Press the arrow buttons up or down on the front panel until Remove HDD appears on the screen Remove HDD NO YES ACCEPT Select YES with the arrow buttons left or right and then press the SET button Select the HDD to be removed Recorder MAIN Extension unit EXT with the arrow buttons up or down and then press the SET button Remove HDD UNIT gt MAIN SET Select the HDD to be removed with the arrow buttons
221. nd date to start the image 3 Go to last button to be downloaded aa Skips to the latest recorded image on the displayed camera End Set the time and date to end the image to channel and starts playback be downloaded HDD tab 1 2 9 6 11 12 PREV IMAGE PAUSE STOP NEXT IMAGE Download vi 7 8 9 10 1 REW button 10 NEXT IMAGE button Plays recorded images reversely at high speed Clicking during playback or pause plays back one frame at a Each time the button is clicked the reverse speed changes time forward and then pauses Step 2 4x Step 3 8x Step 4 16x Step 5 32x Step 6 48x Step 7 96x 11 Download TO PC box 2 PREV RECORD b Downloads the image being played to the PC 2 utton Skips backward to play back recorded images Download Images and audio can be downloaded Viewer Downloads viewer software for playing back 3 REV PLAY button downloaded images Plays recorded images in reverse 12 Rec box 4 PLAY button Click Up button to display the Recording and Recording Stop buttons Plays recorded images j Click Down button to hide the Recording and Recording 5 NEXT RECORD button Stopjib ttons Skips forward to play back recorded images O Recording button Starts recording manually 6 FF button m Recording stop Stops recording manually Plays recorded images at high speed button Each time the bu
222. ng A technology for sharing a single global address between two or more PCs Allows simultaneous connection of multiple machines to 1 global address to dynamically convert NAT and different TCP UDP port numbers IP address The identification number assigned to PCs connected via IP networks such as the Internet or an Intranet or to individual communications devices Do not assign the same address to multiple devices especially on the Internet Internet PC network that connects networks all over the world Different types of PCs can communicate over the Internet LAN A communications network for connecting PCs printers and other network devices in a relatively small area such as in a building or floor of a building or campus in which data is transferred M JPEG Video format in which the camera sends continuous JPEG images Compared with sending images from the camera one at a time this method reduces the load on the network However the transfer rate may change depending on the status of the camera Images may be represented as a JPEG depending on the camera MAC address Fixed physical address assigned to network devices Devices send and receive data based on this Manual recording Click the Recording button and the Recording stop button to manually start and stop recording of video and audio Multicast A way to send the same data to multiple users specified on a network Multiscreen Display This recor
223. ng HDDs with errors 49 Using the Front Panel for Operations 8 Select YES with the arrow buttons left or right and Removing HDDs by unit then press the SET button The HDDS in one extension unit can be removed cos Remove EXT1 For details refer to the operating instructions for the extension unit ACCEPT NO YES 1 Insert the key included into the key hole on the front The extension unit stop process begins and all the HDD cover of the extension unit and turn it while pressing in status indicators blink orange gently to open the front cover All the HDD status indicators go off once the stop process is complete f you stop the extension unit during recording recording switches to the HDD in another device Video is not recorded for a few seconds while recording switches If another HDD is not available recording stops Remove EXT1 Ready SET Press the SET button to return to the display format screen 9 Make sure that all the HDD status indicators on the extension unit are out and then remove the HDD unit 2 Press the USE button for over 2 seconds 1 Press the knob on the HDD unit A buzzer sounds Press the front panel buttons according to the directions on 2 Openthe lever the LCD panel 3 Remove the HDD unit 01 JAN 2008 Remove the HDD carefully so you do not bump it be 1 00 32 C careful not to drop it 3 Press the arrow buttons up or down on the front panel until HDD Ope
224. ngs Port number input 1818 3 Configure the settings for each item Refer to Panasonic alarm protocol settings table for details about the settings 4 Click the Set button Description Enter the port number to be used for Panasonic alarm protocol Retry 1 to 30 24 Specifies the number of retries when sending to the PC is unsuccessful Destination address Address1 to 4 Initial default Address input Blank Specifies the address of the Panasonic alarm protocol destination PC Enter an IP address or host name for addresses 1 through 4 Enter up to 255 single byte alphanumeric characters including hyphen and period When entering a host name you must use the DNS User management Configure the user and host authentication required to access the recorder from a PC It is possible to restrict access by users and hosts PCs Use the following procedure to specify whether user and host authentication should be performed 1 Click the User mng button on the setup menu 2 On the sub menu that appears click Basic This displays the basic user management settings window Basic user management settings Settings User authentication Off One 3 Configure the settings for each item Refer to Basic user management settings table for details about the settings 4 Click the Set button Description Specifies whether user authentication
225. nn naar cnn nr nan nc narran nn 72 Deleting host informallorn co la suse a R Ee n e te ate o ede 72 ULM MIT 73 MAMISNANCO rtm 75 Recorder information C e dd E A NTER TEED A AA O 75 DiskeinTOFTatiOl adi i 76 EA N 78 lr O HP 79 Deleting image data from a disk nn nnne nennen 80 SettingS MANAGEMENA S non 81 Disk management AAA T J H COntQuring prcsm 9 82 HDD space management esessssessesseessseesee een nnn RRE TARAA Ahia Kina nnne enne 82 Disk partition information cecinere eene A A 83 Contents Data Irieig joj ro ND 85 Encryption settirigs i co recti pr ik et rect rt a eod En rec e ri ea eit ede dba deck dieu 85 Formatting disk adidas 86 ECO Mati a MICE 86 Pre event recording area formatting ccooonccccinnoncccccnnnononnnnnnnnnnnnnnnnnno roca nnnnnnnnnn none nn TOIAN RATATA ESASEN ENGATE ESS 88 Attachments EA D MB LLLLLLLLLLULLLIIILLLIUILILULUULLLGLILLILILUALLLLUL LLLLLOL A About mail notification icri econ ce Cub d Ve er S SEES Ree Ro ONES SOR 90 Alarm mail notification a ne e m 90 Warning mail notification siaren ea a A a a EA ERT A A ren rara 90 TroUDlES HON m eiei cec oe cx exu C iia 93 uice AMD M 93 Message display emensus nedum MEMINI 96 GIOSSAPY M
226. nsfer rate may change depending on the status of the camera Images may be represented as a JPEG depending on the camera MAC address Fixed physical address assigned to network devices Devices send and receive data based on this Manual recording Click the Recording button and the Recording stop button to manually start and stop recording of video and audio Multicast A way to send the same data to multiple users specified on a network Multiscreen Display This recorder can display multiple camera channels simultaneously while displaying live images or playback images NAT Network Address Translation A technology for sharing a single global address between two or more PCs NTP Network Time Protocol A protocol developed to accurately maintain time among hosts on the Internet POP 3 A protocol for receiving e mail stored on a server on the Internet or an Intranet POP 3 Server A server that supports POPS currently the most widely used mail sending protocol Plug in Software Small programs used to add functions to application software POE Power over Ethernet A technique for supplying power and data simultaneously over an Ethernet cable PoE was standardized in June 2003 as IEEE802 3af PoE Supplied Hub A switching hub that provides PoE functionality A maximum of 48 V 15 4 W of power can be supplied to cameras and other devices Port Number A sub address set below the IP address
227. nstructions on the window Playing back images 1 When you launch the viewer software the following window appears DoK pom A 144 4d n o o og jog o TE Viewer for Panasonic Network Disk Recorder 2 Click the Open File OPEN button The file open window opens Look in B Desktop 7 File name Files of type N3R n31 3 Select the downloaded image data file name n3r You can select multiple files while pressing either the Ctrl or Shift keys A maximum of 32 files can be selected When you play audio data put both image data file name n3r and audio data file name n3a in the same folder 4 Click the Open button This displays the image 2008 01 01 14 26 00 5 Click the PLAY button When playback is finished a black window is displayed and playback is paused When multiple files are selected click the NEXT RECORD or PREV RECORD buttons to switch between images Click the Zoom button to enlarge the image twice the size Depending on the specifications of the PC playback may not be smooth You can turn audio on or off by clicking the Speaker audio on or the Speaker audio off button f browser viewer or HDD viewer are running at the same time audio playback may not be correct To play back the audio correctly run just the browser the viewer or the HDD viewer only Image and audio sometimes
228. nt recording Function that automatically starts video and audio recording when an event occurs Event recording includes Pre event recording that records images before the event and Post event recording that records images after the event External Recording Mode Use the external switch connected to the recorder to switch to time tables such as the recording settings and event action settings FTP A protocol that is commonly used for transferring files over the Internet Firewall A type of security used when accessing outside networks like the Internet Full Duplex Communications method that allows simultaneous sending and receiving by transmitting in both directions using an independent sending line and receiving line Global Address IP address assigned to each device connected to the Internet that is equivalent to an address on the Internet IP address is required for Internet communications HDD Abbreviation for hard disk drive a type of mass storage device Camera images are recorded onto a hard disk drive HTML HTML is a markup language used for describing the logical structure of a document and its appearance Links to images audio video and other documents can be inserted into the document A web browser is used to view documents written in HTML Half Duplex Communications method that switches between sending and receiving using a single communications line 97 98 Glossary IP Masqueradi
229. nual recording of images and audio You can set the recorder for manual recording of images and audio Check with your system administrator about the manual recording setti 1 2 4 ngs Click the HDD tab Click the Up button in the Rec box Click the Up button until the Recording and Recording stop button are displayed Click the Recording button The REC indicator in the status display area lights red and recording starts Click the Recording stop button The REC indicator in the status display area turns off and recording stops Note When recording in a recording mode that has a higher priority than Manual Manual recording goes to standby until the other recording finishes Refer to the Recording mode and priority table for information about access priority When recording in modes other than Manual recording Emergency recording Event recording or Schedule recording recording continues even if you press the Recording stop button It is impossible to record images when images are not being received from cameras Recording mode and priority The recorder has 5 recording modes The access priority of the recording modes is shown below Images are recorded in the highest priority mode when two or more recordings with different recording modes started simultaneously only recording with the highest priority will start Priority Recording mode Emergency r
230. of Functions 21 Getting Started Setup Procedure The procedure to start operations is shown below 22 1 10 Rack Mounting y Connections de Power On a Installing HDDs da Recorder Network Settings 4m PC Network Settings dua Initialize HDDs y Camera Network Settings y Setup y Start Operations When necessary i Replace HDDs Mount the recorder into the rack page 23 Go to step 2 if you are not using a rack Connect the recorder to the various devices page 25 Turn on the recorder page 39 When using extension units turn on all extension units before turning on the recorder Install the HDDs in the recorder page 46 Unformatted HDDs inserted into the recorder are automatically initialized Also set the HDD operation mode as necessary page 51 Use the buttons on the recorder s front panel to do the network settings refer to the Setup Instructions PDF file Change the PC s network settings to match the recorder s settings refer to the Setup Instructions PDF file To change HDD space management display disk configuration and initialize the HDD from the settings menu on the recorder as needed refer to the Setup Instructions PDF file Open the PC settings menu from the PC and do the network settings refer to the Setup Instructions PD
231. og SS 6 Rec event Total 21 Time amp date Ch Rec HDD Info Jan01 03 122924AM 1 MAN MAIN 1 lt Jan 01 08 122924AM 2 MAN MAIN l 3 Jan01 03 122924 AM 3 MAN MAIN 1 Jan 01 08 122924AM 4 MAIN 1 Jan 01 03 122924 4M 1 MAN MAIN 1 9 Jan0lDS 122041 AM 1 MAN MAINA g 7 Jan 01 08 12 20 41 AM 2 MAINA 9 Jan0l0s 12 20 41 AM 3 MAN MAIN 1 Jan 01 08 12 20 41 AM 4 MAN MAIN 1 Jan 01 08 12 18 16 AM 1 MAIN Jan 01 03 12 18 16 AM 2 MAN MAIN 1 D Jan 0108 121816 AM 3 MAINT Jan 01 08 12 18 16 AM 4 MAIN 1 Jan 01 08 120342AM 2 MAIN 1 424M 3 MAN MAIN 1 4 MAN MAIN 1 8 1 Multiscreen select box Displays multiple images from up to 4 cameras at the same time Switches between the four screens with each clicking the button following the preset camera combination refer to the Setup Instructions PDF file 2 Sequence box Switches the camera images automatically in a preset sequence The button indicator lights green during sequence refer to the Setup Instructions PDF file 3 El zoom box Displays the camera image at the magnification of the button clicked EJ 1x 2 2x x4 4x 4 5 6 7 8 About operating windows Search box Search button Searches for recorded images The search results are shown on the rec event list window page 24 page 25 Area select button Sele
232. ogrammed recording time set on the recorder Recording rate setting SD memory recording can only be set if the camera supports SD memory recording and the compression format is set to M JPEG The recording rate can be set for each camera channel page 42 The start time of SD memory recording depends on the recording rate setting Set the SD memory recording rate to a smaller setting than the emergency recording rate Note When the recording rate for SD memory recording is set be sure to set to use recording to the SD memory card in the camera When the camera is set to not use SD memory cards or when an SD memory card is not inserted in the camera or inserted incorrectly an error message appears several times a day and recording is not done Acquiring images saved on the SD memory card The images are acquired from the SD memory card and recorded on the HDD You can confirm when data is being acquired from the SD memory in the Status display area SD memory acquisition is described below 15 minutes past each hour 0 15 1 15 23 15 Important When communication with the camera is discontinued during emergency recording the recording rate set for SD memory recording is used SD memory recording cannot be done when the network communication between the camera and the recorder is disconnected and the alarm is entered to the recorder or it reached start time of the scheduled recording time starts
233. ol terminal alarm action when a Panasonic alarm protocol alarm site alarm is sent from a camera 1 Click the Event button on the setup menu 2 On the sub menu that appears click Site alarm This will display the site alarm setting window y WJ ND400 Microsoft Internet Explorer 3 Jan01 08 12 00 AM Setup Basie Terminal alarm po Command stam m fsfs lt lote le e efe s elels e e els ele HP Site alarm settings Settings 3 Configure the settings for each item Refer to Site alarm settings table for details about the settings Toconfigure the settings of a camera that is not shown on the display click the applicable camera number range above the Set button to change the contents of the display Clicking a camera number range saves the currently displayed camera settings 4 Click the Set button Description 40 Site alarm Offe On Specifies whether to validate the site alarm Port number from camera to ND400 Site alarm setup Port number input 18184 Specifies the port number that receives the site alarm Rec cam Preset position Cam 1 to Cam 64 Signal input Blanke Specifies the channel of the recording camera Specifies the preset position 1 to 256 during alarm input When this setting is blank the camera does not mov
234. ollowing camera operations are available when live images from a camera with the pan and tilt function are displayed on a single screen Operations may not be possible depending on the model of the connected camera Pan amp tilt Adjust the cameras horizontal and vertical position Zoom Zoom in out the image Focus Adjust the focus point of the image Brightness Adjust the lens iris brightness Preset operations Registers the preset position of camera Moves the camera to the registered preset positions Auto Select the camera s automatic mode function Pan amp tilt operations Adjust the camera image s horizontal and vertical position 1 click the CAM tab Control button Click to adjust the direction of the camera Control pad Click to adjust the direction of the camera If a clicked point gets farther from the center point of the control pad Image display Click the desired point to be center of the area field angle in the displayed image The camera direction moves to the position you clicked Live images Zoom focus brightness operations Adjust the zoom focus and brightness of the image Zoom Adjust the size of the image The degree of zoom depends on the type of camera For details refer to the operating instructions for the camera Focus Adjust the focus point of the image The focus point can be adjusted automatically auto focus Brightness Adjust the lens iris
235. on when sending e mails User name Name input Blanke Enter the user name log in name used for authentication Enter up to 32 single byte alpha numeric characters and symbols excluding ampersand amp and spaces Password Enter password Blanke Enter the password for the above user name Enter up to 32 single byte alpha numeric characters and symbols excluding ampersand amp and spaces Destination address Address1 to Address4 Address input Blanke Specifies destination mail addresses for alarm mail and warning mail Up to four addresses can be specified Select the check box next to the type of mail warning alarm to be sent Enter up to 255 single byte alpha numeric characters including hyphen period at 8 and underscore Sender s address e Initial default Address input nd400 Enter the sender s mail address The address entered here will appear in the From field of the recipient s mail message Enter up to 127 single byte alpha numeric characters including hyphen period at and underscore _ 1 You can enter the following single byte alpha numeric characters and symbols ABCDEFGHIJKLMNOPQRSTUVWXYZabcdefghijklmnopqrstuvwxyz 0123456789 1 lt gt 0 M I Server Use the following procedure to configure settings to use the proxy server 1 Click the Server button on the setup menu 3 Configu
236. onicccnncconncccnnnccananancnonacananrnnnonn cn enne nnne nennen nnns nn nnn nennen enn n nn nennen nnne 5 System Requirements for a PO sre iter tet ela 6 Trademarks and Registered Trademarks ssessssssssssseeeeeeeeeeee ener n nnne rennen 6 Restrictions when operating MPEG 4 images eeeeeeeeeeeeeeeeeeeen nenne 7 Initial configurations Getting State une cora iex A 8 Setupiprocedure 2 2 t e a rte d cette e 8 Igea 9 Network Settings ciiin risa dus amada dva aer aog uk Es bx kh s CERE C uiua YXa AI Uds duo na UE la Ho MR FER UR adv DATA EPA SERI Q 11 Recorder network Settings ici O Fai REM MERDA Rb ec CE REESE eed ae eek Ma RE ga 11 PG network Settings sii S 13 About operating WINDOWS ici dd nda 15 Display and close the operating window essen menn nnne nnne eren 15 Names and functions of components sas essiri ei e a a ie aarre Aa a aa Aea nnne n rentrer nnn 17 Top page ERREUR ET E AEE A S 17 CONTO DUO E 18 Cam select HURON iia A A AA 19 Setup DURON 3 aie atre eee e ee E ex aei p ne eae fe Enel a d NY R RA eR Ga ANE ER E SEX SEE FETA CAR EE ERN E 20 Status display afea E odias 21 Playback point operation area opona T N O A AT E E R AEA 22 HDD tabiniici A A cdi Sa SE E 22 CAM tii A E A TET 24 Basic olor Trz li Rc 25 Setup
237. only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol bottom two symbol examples This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Cd Directive for the chemical involved For U S Canadian and Puerto Rican fields For European and other fields Panasonic System Solutions Company Matsushita Electric Industrial Co Ltd Unit Company of Panasonic Corporation of North America Osaka Japan www panasonic com business http panasonic net For customer support call 1 800 528 6747 Three Panasonic Way 2H 2 Secaucus New Jersey 07094 Importers name and address to follow EU rules Panasonic Canada Inc 5770 Ambler Drive Mississauga Panasonic Testing Centre Ontario L4W 2T3 Canada 905 624 5010 Panasonic Services Europe GmbH http www panasonic ca Winsbergring 15 22525 Hamburg F R Germany Panasonic Sales Company Division of Panasonic Puerto Rico Inc San Gabriel Industrial Park 65th Infantry Ave KM 9 5 Carolina P R 00985 809 750 4300 2008 Matsushita Electric Industrial Co Ltd All Rights Reserved 3TROO5563BAB lt A0408 1078 Printed in Japan Panasonic Network Disk Recorder Installation Guide Model No WJ N D400 Before attempting to connect or operate this product please read these instructions careful
238. ons to change the setting To move the cursor Arrow buttons left or right To input a value Arrow buttons up or down Press the ESC button to move the cursor to gt check the settings and To configure the setting of another item use the arrow buttons up or down to change the screen Repeat steps 5 through 8 to configure the settings for each item Network settings PC network settings This section explains how to match the PC network settings to the settings of the recorder In order to access the recorder the IP address of the PC must be set to the same subnet mask area as the recorder client PC port The examples in this manual are presented using the basic settings of Windows XP If you are using an operating system other than Windows XP refer to the user documentation of the operating system you are using Example If you are using the recorder s initial default settings IP address 192 168 1 250 set the IP address of the PC to 192 168 1 XXX where XXX is any value except 250 which is used by the recorder from 2 to 254 1 Log in to the PC as an administrator 2 Click Start and then select Control Panel my Documents roten temet gt Dy ten E Gary computer Beeren ee nite end raves MO Hp ard upper Pens Dan 3 Click Network and Internet Connections This will display the Network and Internet Connections window Network and Internet Connections
239. or each item Refer to User setups table for details about the settings 2 On the sub menu that appears click User This will display the User Settings window Click the Registration button steps 3 and 4 5 If you want to configure settings for more users repeat To complete user registration click the Set button User setups Settings Description User name Name input Enters the user name Blank Enter between 5 and 14 single byte alphanumeric characters Password Enter password Enters the password Blank Enter between 5 and 8 single byte alphanumeric characters Use a password that is not easily guessable by another person Also take care that you do not forget the password e To ensure security change passwords periodically LV1 LV2 LV3 LV4 Specifies the user level For operations that can be performed at each level refer to User level page 73 Access priority 1 to 16 Specifies the priority sequence for operations when multiple users are logged in on the recorder at the same time Default screen Cam 1 to Cam 64 Cam 1 4 Specifies the live image display immediately after log in Cam 5 8 to Cam 61 64 Selecting Cam 1 to Cam 64 displays the images of the Seq selected cameras on a 1 image screen Selecting Cam 1 4 to Cam 61 64 displays the live images
240. ore WIND400 S 1 mtrol am Select Setup 9 1 Control button page 11 8 HDD tab page 15 2 3 4 5 6 7 Performs operations such as searching for recorded images You can also perform the functions of the camera picture switcher such as changing the display of camera live pictures to multiscreen or sequential display Cam select button page 12 The switcher functions such as switching camera channels are operable on this page Setup button page 13 Sets up the recorder Status display area page 14 Displays the recorder s status such as the recording and playback status Current time display area Displays the current time Image display Displays live and recorded images Displays the camera title in the upper left and the date time in the upper right current for live recorded for recorded images Click the camera title when viewing multiscreen to view the clicked image on a single screen Playback point operation area page 15 Specify the playback position or skip to the latest images Controls recorded images such as playing images or downloading to save to a PC 9 CAM tab page 17 Controls the cameras zoom focus and automatic functions Control button The following operation panel appears when you click the Control button Network Disk Recorder WJ ND400 1 E 2 Search pg S 5 4 J Search Morea select ENS L
241. ormation Screen Information about the recorder system is displayed You can check device information such as the software version hardware version MAC address and serial number Refer to page 41 for more information IP Address Information Screen Displays settings related to the network connection You can check various network settings such as the IP address or subnet mask Refer to page 42 for more information IP Address Settings Screen You can configure settings related to the network connection You can set various network settings such as the IP address or subnet mask Refer to page 43 for more information Key Lock Settings Screen You can lock the buttons on the front panel to prevent them from being operated Refer to page 43 for more information Change HDD Operation Screen For adding or removing HDDs Refer to page 45 for more information This screen appears only when the USE button is pressed Manual Reboot Screen For rebooting the recorder Refer to page 54 for more information Using the Front Panel for Operations Checking System Information For checking information software version hardware version MAC address or serial number about the recording system Check the settings by switching between screens using the following operations The LCD changes as follows when using the arrow buttons up or down Also pressing the arrow buttons left or right from PT 1 MAC address switches between the PT 2 an
242. orporation in the United States and or other countries Intel and Pentium are trademarks or registered trademarks of Intel Corporation and its subsidiaries in the USA and other countries RSA is a registered trademark of RSA Security Inc BSAFE is a registered trademark of RSA Security in the USA and other countries Other names of companies and products contained in these operating instructions may be trademarks or registered trademarks of their respective owners Restrictions when operating MPEG 4 images There are following restrictions when MPEG 4 is selected for the image compression method on the setup menu NW camera under Camera 1 When displaying live images 1 Black screen may be displayed for the first few seconds when the following operations are performed while displaying live images When MPEG live images are displayed by switching camera channel etc When MPEG 4 image is enlarged or when enlarged MPEG 4 image is resized to the original size 2 It may take several seconds for refresh interval of MPEG 4 image when displaying images on a 4 screen Example When 3 seconds is selected for the refresh interval on the camera MPEG 4 image will be refreshed in 3 seconds intervals 2 When displaying images sequentially When MPEG 4 is selected for the image compression method of the camera selected for a camera channel on the setup menu the respective sequence step will be skipped 3 When pl
243. ors Auto Adjustment Time Function Connection 2 When settings menu Basic Time amp date Auto adjustment time is set to Slave Time Adjust Input is available and the time on the recorder is synchronized with the other devices 15 minutes before or after the set Activation time if a signal output from another device is input to the Adjustment Time I O the time on the recorder is set to the Activation time Example When the Activation time is set to 15 00 e A signal is received at 2 50 00 pm gt Set to 3 00 00 pm e A signal is received at 3 14 45 pm gt Set to 3 00 00 pm A signal is received at 3 20 00 pm gt Time is not adjusted Terminal for other devices Front panel LED monitor output Signal ground Time adjustment input 18 20 Recording Time adjustment input Signal ground Temperature warning output Time adjustment output Series recording output Alarm output Alarm restore output Sensor input Alarm recording Buzzer output System error output OOOOQJOOOOOOO O 000000000000 ALARM CONTROL Ex xxx Important When Auto adjustment time is set to Slave time adjustment is not performed during emergency recording and event recording Connectivity for Control O
244. ots in order from 1 to 9 starting on the left n RAID5 or RAID6 modes do not change the position of the HDD after starting operation Recorded data may not be read correctly if they are changed Reference Installation For individual HDD units Installing HDDs For extension units Installing HDDs by unit Remove For individual HDD units Removing HDDs For extension units Removing HDDs by unit Mode setting All units Setting the HDD s Operation Mode Replacement amp In single mode Installing HDDs recovery Removing HDDs In RAID mode HDD error recovery Error Recovery In RAID mode Extension unit is required for installation as a unit 45 Using the Front Panel for Operations 3 The HDD is automatically recognized Installing HDDs While the HDD is being recognized the HDD status Nn indicator blinks orange You can install HDDs from the recorder while it is in operation Once the HDD is recognized the HDD status indicator 1 lights green or blinks Insert the key included into the key hole and turn it to the right while pressing gently to open the front cover The HDD is automatically formatted if it is not preformatted The HDD status indicator lights green after formatting is complete e Preformatted HDDs are recognized for playback only In this case the HDD status indicator blinks green Follow the instructions from step 4 to use the HDD for recording No
245. ovided 10BASE T 100BASE TX 1 OOOBASE T category 5e straight NTSC model category 7 straight PAL model Connections Connecting the Extension Unit You can connect a maximum of 5 extension units to a single recorder Connect the recorder and the extension unit with the connection cable included with the extension unit Connect as follows when connecting multiple extension units WJ HDE400 or adding a new connection Also be sure to read the user manual for the extension unit Connection Cable Secure connection cable provided with extension unit Attach a cable clamp for each connection cable Network Disk Recorder Connection cable provided with extension unit Extension unit unit number 1 Extension unit unit number 2 ece CD ee CR E E ia gt i 1 mo ds WY Y 0 LS Extension unit unit number 3 POS NS Important Connecting extension units requires the included connection cable e Secure the connection cables to the extension unit using the cable clamp provided If the connection is poor or the connector is not secure the system may become unstable and unable to record images Do not wind the cable in a coil 31 A
246. peed may not match 100BASE TX recorded or played back correctly Full and 100BASE TX Half for example A HUB may cause variations in network transmission speeds Set the HUB s transmission speed and the recorder s network transmission speed to the same speed Make sure that the number of the camera set in NW camera on the setup menu is correct Cannot operate camera Make sure that the user name and password in NW camera on the setup menu have been input 95 96 Troubleshooting Message display The following problems may occur depending on the operating environment If these problems occur use the appropriate remedy to solve it The following remedies do not affect other applications or security The Information bar used in the following problems and remedies indicates the message bar that appears under the address bar in Internet Explorer Zi index Microsoft Internet Explorer DER File Edit View Favorites Tools Help AN F 3 Qu O DA Q P Yr 62 3 Address 48 i 4 Eso ius a Pop up blocked To see this pop up or additional options click here x 3 The following message appears in the information bar Click the information bar and select Allow popups from this site A Pop up blocked To see this pop up or additional options click prompt asking Allow popups from this site appears click the Yes here button The following message appears in the information bar Click the info
247. played back ActiveX control is not installed Install ActiveX control Is Mic input selected for Audio mode on the setup menu of the network camera Is 32 kbps selected for Audio bit rate on the setup menu of the network camera Check the settings of the camera Audio may not play when playing the most recent images while recording images or audio If this happens stop and then start playing the images again Operating Instructions PDF file Arean image data extension n3r and an audio data extension n3a in the same folder Check the directory designated as the destination folder Troubleshooting Check the settings for NW camera on the setup menu page 48 Check the settings for Live video on the setup menu page 42 Check the IP address subnet mask and default gateway for the recorder page 61 and the network camera Live image is not displayed When the camera s compression format is set to M JPEG and when saving from the recorder s setup menu or measuring from the program settings repeatedly a few minutes of live image are not recorded and instead a black screen appears If this happens wait about 10 minutes The camera image may not be displayed in MPEG 4 format images via the Internet Refer to your network administrator because it effects the router settings and other network devices Time settings are changed through auto time adjustment When the time in one record is not continuous image p
248. put from connector Remove HDD auto links per HDD Recorder MAIN d LOGICALLY REMOVED Extension EXTu d unit LOGICALLY REMOVED MAIN d ERR HDD REMOVE ERROR Extension EXTu d ERR unit HDD REMOVE ERROR Recorder HDD error output Remove HDD auto links per Unit Recorder MAIN LOGICALLY REMOVED Extension EXTu unit LOGICALLY REMOVED MAIN ERR HDD REMOVE ERROR Extension EXTu ERR unit HDD REMOVE ERROR Recorder HDD error output HDD link error Link MAIN d FAILURE Extension Link EXTu d unit FAILURE Recorder Partition error per HDD Recorder MAIN d PARTITION ERROR Extension EXTu d unit PARTITION ERROR MAIN d ERR PARTITION ERROR Extension EXTu d ERR unit PARTITION ERROR Recorder Partition error per Unit Recorder MAIN PARTITION ERROR Extension EXTu unit PARTITION ERROR MAIN ERR PARTITION ERROR Extension EXTu ERR unit PARTITION ERROR Recorder HDD RAID 5 recovery failure Recorder MAIN RAID5 RECOVERY FAILURE Extension EXTu RAID5 unit RECOVERY FAILURE MAIN ERR RAID5 R FAILURE Extension EXTu ERR unit RAID5 R FAILURE Recorder HDD error output HDD RAID 6 recovery failure Recorder MAIN RAID6 RECOVERY FAILURE Extension EXTu RAID6 unit RECOVERY FAILURE MAIN ERR RAID6 R FAILURE Extension EXTu ERR unit RAID6 R FAILURE Recorder HDD error output Normal area availa
249. put interval intervals for audio reception setting of the camera Select the interval setting of the camera according to the network environment Audio interruptions may occur because of the recording rate To resolve this change the recording rate according to the network environment To record audio set the camera s Audio transmission reception to Mic input or Interactive full duplex Some models and versions of cameras do not support Interactive full duplex For details refer to the operating instructions for the camera Audio is recorded regardless of whether single or multiple screen display is set Note In the case of an MPEG 4 image set a recording time of at least 10 seconds Refer to the following table as a guideline when setting the times in pre event recording JPEG resolution image JPEG resolution image JPEG resolution image Pre event recording rate quality VGA 24 KB or quality VGA 48 KB or quality VGA 128 KB or equivalent equivalent equivalent About the Measurement button Clicking the Measurement button displays a window that you can use to confirm that the specified rates provide proper operation on the network being used A red rate setting value indicates that live images or recording of the image may not be possible at the specified rate Measurement takes about 90 seconds When measurement results total of all camera maximum speeds are greater than the recorder network spe
250. quipment Setup Instructions PDF file How to configure required settings and connect the equipment to perform operations from a PC over a network Operating Instructions PDF file How to perform operations from a PC Quick Reference Guide Basic settings and frequently used functions Adobe Reader is required to refer to the Operating Instructions and the Setup Instructions on the provided CD ROM When the Adobe Reader is not installed on the PC download the latest Adobe Reader from the Adobe web site and install it In this manual and on the screen the ND400 and the recorder are shown as WJ ND400 Refer to the readme txt file on the CD ROM bundled with the recorder for information about the versions and types of separately available software and cameras supported The following abbreviations are used in this document Microsoft Windows Vista Business 32 bit is called Windows Vista Microsoft Windows XP Professional SP2 and Microsoft Windows XP Home Edition SP2 are called Windows XP System Requirements for a PC Iti s recommended to operate this unit using a PC that meets the following system requirements OS Microsoft Windows Vista Business 32 bit Microsoft Windows XP Professional SP2 Microsoft Windows XP Home Edition SP2 OS Language English French Spanish German Italian Russian Chinese CPU Pentium 4 3 0 GHz or faster Memory 1 GB or more 512 MB or mor
251. r For more information contact your system administrator Do not enter 0 on the front of the IP address when inputting it Example OK 192 168 0 50 NG 192 168 0 050 e Refer to page 96 if a message appears in the information bar 15 About operating windows 16 5 Click the buttons and tabs to set up operations Important Refer to page 96 if a message appears in the information bar Note The first time the recorder s top page is displayed on a PC the wizard for installing ActiveX which must be installed to view images is displayed Follow the on screen instructions i WebVideo ActiveX InstallShield Wizard License Agreement Please read the Following license agreement carefully END USER LICENSE AGREEMENT EULA IMPORTANT PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT EULA BEFORE DOWNLOADING THIS SOFTWARE PROGRAM THE SOFT WARE PROVIDED BY MATSUSHITA ELECTRIC INDUSTRIAL CO LTD A JAPANESE CORPORATION BEFORE DOWNLOADING INSTALLING AND USING THE SOFTWARE ON YOUR PC YOU NEED TO ACCEPT THE TERMS AND CONDITIONS OF THIS EULA IBY CLICKING ON I ACCEPT BUTTON PROVIDED AT THE BOTTOM OF THIS EULA IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OS THIS EULA YOU MAY NOT DOWNLOAD INSTALL OR USE THIS SOFTWARE This EULA is a legal agreement between you and Matsushita Electric Industrial Co Ltd O1 do not accept the terms in the license agreement f WJ ND200 WJ
252. r Redundant Arrays of Inexpensive Disks 6 that provides a highly reliable disk array by distributing access over multiple HDDs increasing both speed and capacity Even if two HDD has errors data can be recovered based on error correction data recorded on other HDDs RAID6 is used when 4 or more HDDs are connected However when 3 or more HDDs simultaneously have errors data cannot be recovered Recording rate ips I Frame Unit that determines the smoothness when recorded images are played back ips indicates the number of recorded frames in 1 second When the recording rate is higher the playback is smoother but available recording time is reduced Frame indicates the refresh rate set on the camera Resolution Indicates the smoothness of the image quality and the size of the images recorded from the camera Indicates the number of dots used in the image displayed on the screen A horizontal resolution of 720 dots and a vertical resolution of 480 dots is expressed as 720 480 Router Placed in between different networks a router sends data to the proper destination via network If data on the network is addressed to an external network routers send the data to the outside of the network after judging the optimum sending route SD memory recording SD memory data SD memory recording is a camera function that saves images in the camera s internal SD memory when communication with the camera is disconnected within the time
253. r day of the week End 00 15 to 24 00 Specifies the recording end time Program Program 1 to Program 8 Selects the recording program Event Off One Set whether event operations are done when an event occurs Event operations are not done if set to Off FTP transmission by periodic timer Offe On Specifies whether images should be sent periodically to the FTP server e If you select On also configure FTP page 56 FTP image transmission by alarm Specifies whether images of the alarm location should be sent to the FTP server when an event occurs If you select On also configure FTP page 56 Settings Alarm message Off One Schedules Description Specifies whether an event alert pop up should appear on the PC window of the administrator when an event occurs Panasonic alarm protocol Offe On Specifies whether event information should be sent to a PC automatically when an event occurs Refer to Panasonic alarm protocol page 66 for details about destination address settings Special software is required for a PC to display received information Alarm mail Offe On Initial default Specifies whether alarm mail should be output when an event occurs For information about configuring the mail server address destination address and other mail settings refer to Mail page 58 For information about mail refer
254. r more L active judged level External recording mode switching 100 ms or more L active Outage detection input 5 s or more L active Power outage recovery completion output 10 s or more H active The error output timing is set under Basic on the settings menu refer to the Setup Instructions PDF file Note During L active Low active the logic is enabled when the signal s voltage level is Low e During H active High active the logic is enabled when the signal s voltage level is High Power Supply Turning On the Power Turn on the recorder 1 Insert the power plug to an outlet 120 V AC 60 Hz for NTSC model 220 V 240 V AC 50 Hz for PAL model Make sure the power source matches the power requirement of the model in use Turn on the POWER switch on the rear of the recorder The operate indicator lights and recorder HDD check system check begins During system check WJ ND400 appears on the LCD Also Don t turn off is displayed followed by System Checking The Time display format screen appears when the system check is complete page 40 01 JAN 2008 1 00 32 C Important Do not turn off the power during the power on process When using extension units WJ HDE400 turn on all extension units before turning on the recorder Turning Off the Power Turn off the recorder Important When the recorder is not in use for an ext
255. r oa 32 Using the Alarm Control connector ococcnncccnoccconnoccnonocnnnnonononn conan conan nn narra ran nn rr nn anna n nnne tnn sent rn nentes nana nn erret 32 Pii ASSIgDITents a a 32 Connectivity for Emergency RecordiNQ coooccconociconoccccnonccnnnoncconnnnnnnn cnn nano nn nan nn aran n cara n nn r nennen nnne nnne nennen 33 Connectivity for Switching to External Recording ooocnocccinoccccnnoccnonoccnonancnnnca nono cn eene nennen enne nnne 33 Auto Adjustment Time Function Connection T oococonnncccnnociconaccnnancnnnnn cnn cnn n crac c anar nn nan aca nann nara nnne nnne 33 Auto Adjustment Time Function Connection 2 sesssssssssessseeeeeeee enne enne nnne nnne 34 Connectivity for Control Output eene enne nnns en nnn sre n nnne etes entren senes e nnns 34 Uninterruptible Power Supply UPS Connectivity nennen nnns 35 Jsing the Alarm Connector uoce o rtr atte rice intere ge ei aree e Ege ae ere t UE ER ra e EE dd 36 FiriAssigntrients xe EA RUE ERU ROI EP dmi ta b eret i dem ines 36 Alarm Connectivity aa aa ree A Tace ii adnan Pede det A 37 Alarm Control connector and Alarm Connector Timing and Polarity sssssssseeeeeneee 38 Power SUP DIY ON 39 urning Onmthe Power tee A de ette aiite 39 HUMMING Off the POWet nre et eru UTR OPEP Are ga EUER RET ERR TREE D edt ERREUR FR ht 39 During RECOPGING EE 39 During Playback atten A ets eee 39 U
256. r to the Setup Instructions PDF file for more information Press the SET button Key lock is canceled Checking logs You can check logs of malfunctions access events time date description and network malfunctions You can view a listing of the errors that have occurred on the recorder 1 Click the Control button js Racordor WJ NDA0O Microsoft Internet Explorar uve VALE DRIAM 2 MAN MAI iB IANOL0s IDRRASAM 3 MAN mant axon 0 Mala 2 Click the Error log button in the Log box Errors that have occurred on the recorder are shown in a list Error Logs on the rec event list Refer to page 52 for more information about Error logs razas sranane cases pacore sao ats ane oe E El mero rots pasear Ei ms Jawor Esta CAMEO M6JANOL0 IiLI4 amp M CAMSERR om iawo LILA CAM ERR ms awm orina camie LION I E DUI EM E aura rosa paco E 3 Click the List button The error log list closes Note A maximum of 100 logs are listed on the error log list When there are over 100 logs the oldest are overwritten e If the current error and last recorded error are the same only the time and date of the latest log will be updated Live images will not be refreshed correctly while the displayed logs are being refreshed Access log Displays the log in log out time and date the user name and IP address 1 Click the Control button Recorder WJ NDAQU Mic
257. ra channel and enter the amount of space to be allocated e Pre event recording areas can be created for up to 64 channels on a single HDD e A camera channel that is already specified for a pre event recording area on another HDD cannot be selected If an HDD formatted for pre event recording area from another ND400 is recognized channels pre set on the HDD cannot be selected Set at least 5 GB of space for the pre event recording area of each camera channel Enter 0 to not set the capacity 8 Click the Format button Formatting disks 89 90 About mail notification Alarm mail notification The main unit s address appears in the alarm mail as shown below Contents of the alarm mail ND400 192 168 0 250 alarm was occurred Alarm date xx Xxx Xxxx xx ox xx GMT xx xx Example 01 JAN 2008 GMT 0 00 Cause of alarm Displays an event type and a camera channel or an alarm number Example COMMAND ALARM 5CH File name of alarm image The file name of the image attached to an e mail URL http 192 168 0 250 Warning mail notification The following mail will be sent to notify of a trouble occurrence to a registered address when the trouble occurs ND400 192 168 0 250 STATUS REPORT DATE 1 JAN 2008 12 00 00 GMT 0 00 STATUS The description of the trouble will be displayed Ex MAIN THERMAL ERROR Item Description DATE Time and date when the trouble occurred will be displayed STATUS The desc
258. rate appears on the screen HDD Operation SET Press the SET button Ol Press the arrow buttons up or down on the front panel until Remove EXT appears on the screen Remove EXT 10 Close the front cover of the extension unit and lock it by ACCEPT lt NO YES gt lightly pressing and turning the key to the left Keep the key in a safe place Select YES with the arrow buttons left or right and then press the SET button 7 Select the extension unit EXTx to be removed with the arrow buttons up or down and then press the SET button Remove EXT UNI T gt EXT1 SET 50 1 1 Check the disk information Check the following content related to the HDD under Disk information on the settings menu Refer to the Setup Instructions PDF file for more information HDD capacity HDD remaining capacity Hour meter Disk operation mode Date range of video recorded on the HDD Note You cannot remove individual HDDs by opening the front panel while operating in RAID5 or RAID6 mode e Refer to page 53 when replacing HDDs with errors Using the Front Panel for Operations Setting the HDD s Operation Mode Sets the HDD operation mode The initial setting is set to SINGLE mode This setting is not necessary to use the single mode as it is set up 1 Turn off the recorder Turn off the power according to Turning Off the Power page 39 2 Turn on any extension uni
259. rch for images recorded during that period date Event Search only for images of the selected recording mode Select from the following recording modes Manual MAN Manual recording page 18 Schedule SCH Schedule recording refer to the Setup Instructions PDF file Emergency EMR Emergency recording refer to the Setup Instructions PDF file Site alarm CAM Records according to site alarms refer to the Setup Instructions PDF file Terminal alarm TRM Records according to terminal alarms refer to the Setup Instructions PDF file Command alarm COM Records according to command alarms refer to the Setup Instructions PDF file SD memory recording SD SD memory recording refer to the Setup Instructions PDF file Searches selected camera channels Number of the list Displays the total number of the listed data data When there are more than 10000 logs gt 10000 is displayed Total 21 AII list button Removes any conditions and lists all rec res Next pa events are listed Time amp date Ch Rec HDD Refresh button Updates the display to the most current lan0l08 122924AM 1 MAN MAIN 1 status Jan 01 08 122924 AM 2 MAN MAIN 1 lt Prev page button Displays the previous page of the list Jan 0108 122924 4M 3 MAN MAIN 1 Next page button Displays the next page of the list 1250108 12 20 24 AM 4 MAN MAIN l Time amp date Start time of recording will be displayed
260. re the settings for each item Refer to Proxy settings table for details about the settings 2 On the sub menu that appears click Proxy This will display the Proxy setting window 4 Click the Set button Proxy settings Settings Description Proxy setup use Specifies whether a proxy server is used When On is selected configure the Server address Port number and Exceptions settings Server address Address input Enter the name or IP address of the proxy server When Blank entering a server name you must use the DNS Enter up to 255 single byte alpha numeric characters including hyphen and period Port number Port number input Enter the proxy server port number 80 Exceptions Address input Specifies cameras that do not use the proxy server Enter the IP Blank addresses of the exception cameras Enter up to 128 single byte alphanumeric characters including asterisk and period When specifying multiple addresses separate them by semicolons You can use the special character to represent any number Initial default 60 Network This section explains how to configure recorder network settings Configure network configuration settings like the IP address default gateway and DNS Domain Name System server 1 Click the Network button on the setup menu 4 Click the Set button 2 On the sub menu that appears click Ba
261. register information for PCs hosts that can access the camera over a network Up to 32 hosts can be registered 1 Click the User mng button on the setup menu 3 Configure the settings for each item Refer to Host settings table for details about the settings 2 On the sub menu that appears click Host This will display the Host setting window 4 Click the Set button Host settings Settings Description Host IP address Address input Blank Enter the IP address Enter single byte numerals in the range of O to 255 e You can use the special character to represent any number e 0 0 0 0 or cannot be registered LV1 LV2 LV3 LV4 Specifies the user level For operations that can be performed at each level refer to User level page 73 Access priority 1 to 16 Specifies the priority sequence for operations when multiple users are logged in on the recorder at the same time Default screen Cam 1 to Cam 64 Cam 1 4 Specifies the live image display immediately after log in Cam 5 8 to Cam 61 64 Selecting Cam 1 to Cam 64 displays the images of the Seq selected cameras on a 1 image screen Selecting Cam 1 4 to Cam 61 64 displays the live images of the selected cameras on a 4 image screen Selecting Seq displays images in a specified sequence C
262. ress Event Terminal alarm Use the following procedure to configure settings the control alarm action when a terminal alarm occurs For information on how to register preset positions for the camera refer to the Operating Instructions 1 Click the Event button on the setup menu 2 On the sub menu that appears click Terminal alarm This will display the terminal alarm setting window Jan 01 08 12 00 A Terminal alarm settings Settings Rec cam Cam 1 to Cam 64 3 Configure the settings for each item Refer to Terminal alarm settings table for details about the settings To configure the settings of a terminal that is not shown on the display click the terminal number range above the Set button to change the contents of the window Clicking a terminal number range will save the currently displayed camera settings 4 Click the Set button Description Specifies the channel of the recording camera Preset position Number input Blank Output terminal Initial default Specifies the preset position 1 to 256 during alarm input When this setting is blank the camera does not move to a preset position Specifies whether an alarm signal should be output when an event occurs 39 Event Use the following procedure to configure settings that contr
263. ress Address input When DHCP is Off specify the IP address here Subnet mask Address input When DHCP is Off specify the subnet mask here Default gateway Address input When DHCP is Off specify the default gateway here Line speed Autoe 1000M Full 100M Full 100M Half 10M Full 10M Half Specifies the data line speed Network setup Maintenance port IP address Address input Specifies the IP address Subnet mask Address input Specifies the subnet mask DNS setup DNS Off Auto Manual Specifies whether a DNS is used Selecting Auto enables auto detection of the DNS server This setting is available only when On is selected for the DHCP setting of the Client PC port page 61 When Manual is selected a primary address and secondary address can be specified for the DNS server IP address Primary server address Address input 0 0 0 0 Enter the IP address of the primary DNS server Secondary server address Address input 0 0 0 0 Enter the IP address of the secondary DNS server Domain name Name input local domain Enter the domain name of the recorder Enter up to 255 single byte alpha numeric characters including hyphen and period Use an alphabetic character as the first character of the domain name Network Initial default 1 Refer to Recorder netwo
264. ription of the trouble will be displayed HDD capacity warning lt Anything other than FULL gt NORMAL HDD CAPACITY REMAINS EVENT HDD CAPACITY REMAINS COPY HDD CAPACITY REMAINS is remaining capacity lt FULL gt EVENT HDD FULL COPY HDD FULL Power outage detection POWER LOSS Recover from a power outage POWER RECOVERED NW camera error detection CAM COMMUNICATION ERROR ig camera channel NW camera error recovery CAM COMMUNICATION RECOVERED is camera channel NW camera error detection audio CAM COMMUNICATION ERROR AUDIO is camera channel NW camera error recovery audio CAM COMMUNICATION RECOVERED AUDIO is camera channel HDD smart warning Recorder MAIN y SMART WARNING Extension unit EXTx y SMART WARNING x is unit number y is disk number HDD hour meter warning Recorder MAIN y HOUR METER WARNING Extension unit EXTx y HOUR METER WARNING x is unit number y is disk number Remove auto links per HDD Recorder MAIN y LOGICALLY REMOVED Extension unit EXTx y LOGICALLY REMOVED x is unit number y is disk number Remove auto links per unit Recorder MAIN LOGICALLY REMOVED Extension unit EXTx LOGICALLY REMOVED x is unit number RAID5 recovery failure About mail notification Recorder MAIN RAID5 RECOVERY FAILURE Extension unit EXTx RAID5 RECOVERY FAILURE x is unit number RAID6 recovery
265. rk settings page 11 for information on initial default settings Important A different subnet should be set for each port e f DHCP is set to On and SD Memory recording is set write requests to the camera s SD memory data may fail at startup This occurs because the response from the DHCP server is slow Once the address has been obtained from the DHCP server the error is resolved Port forwarding Port forwarding Settings Off One Description Specifies whether port forwarding is enabled Port number Initial default Port number input Camera 1 60001 to camera 64 60064 When port forwarding is On specifies camera port numbers in the range of 1 to 65535 Do not specify any of the following numbers for an HTTP port number FTP port number site alarm port number or port forwarding port number 20 21 23 25 42 53 67 68 69 79 80 105 110 123 161 162 546 547 995 10001 10002 10003 10004 10005 10006 10007 63 Network Use the following procedure to configure settings for using a DDNS Dynamic Domain Name System 1 Click the Network button on the setup menu 3 Configure the settings for each item Refer to DDNS settings table for details about setting items 2 On the sub menu that appears click DDNS This will display the DDNS setup window 4 Click the Set button DDNS settings Settings Description DDNS Offe
266. rmation bar and select Install ActiveX Control This site may require the following ActiveX control Install A security warning window appears click the Install button wvasetup exe from Matsushita Electric Industrial Co Ltd and click here Click the information bar and select Download file The following message appears in the information bar If you cannot download the file even after doing the following Internet Explorer has blocked the file being downloaded to your operations do the following computer from this site as a security measure Click here to display options Open Internet Explorer s security settings window select Download Automatic prompting for file downloads Enable and then click the OK button A warning window appears click the Yes button The following security warning window appears when you try to Click the Run button download a file The publisher could not be verified Are you sure you want to run this software Open Internet Explorer s security settings window select Allow unlimited size and position of script when opening windows Enable and then click the OK button A warning window appears click the Yes button Unnecessary status bar or scroll bar appears in popup Glossary Words used in the manual This manual uses the following words ActiveX Control A software module developed by Microsoft It is used to add functions downloaded from a web se
267. rosoft Internet Explorar uve wo E pm TIT 2 Click the Access log button in the Log box Access logs are shown in a list on the rec event list EJEA 99 seais zeae noo our aA oi sennie maaria A ot dates esa Anmam or enti 12150500 acaM0c0uT ot ganas ntsoaae Anami vont ma sannt os tate ACA DOONT m5 dar e reer About the Access log LOGIN LOGOUT Users and hosts that logged in or out CONFIG LOGIN Logged in or out of configuration CONFIG LOGOUT settings USE BUTTON Pressed USE button for over 2 PUSHED seconds The user name or IP address is shown in 3 Click the List button The access log list closes Note A maximum of 100 logs are listed on the access log list When there are over 100 logs the oldest are overwritten Live images will not be refreshed correctly while the displayed logs are being refreshed 37 Checking logs Event log You can view the Event log when events occurred and a description in a list For information about events refer to page 33 1 Click the Control button order WJ ND4O0 Microsoft Internet Explorar uve anos roga 1 MAN mama D exquo 229265 2 MAN mana D 2 Click the Event log button in the Log box Event logs are shown in a list on the rec event list Recorder WJ ND400 Microsoft Internet Explorer uve Hoo o pro DIL zanm 1185 orador tiesam DI JAKOL L14824M SO fois aro riasam Abou
268. rse v m i View Operate iew Operate Y View Oper View Operate Y iew Operet 2 vi t Ei View Operate Operat i i i i View Operate v A View Operate EA View Operate v View Operate Y View Operate M REEE View Operate NE View Operate m PRE View Operete v BEM View Operate m SERI View Operate iv E View Operate iv View Operate View Operate v sees View Operate mG View Operate fi View Operate Y Y EST View Operate te PEA View Operate View Operate v NN viewOperete iv te v ES View Operate View Operate 7 ew Y UTE View Operate Y SI View Operate m A View Operate m f View Operate Y Y erate iew Operati View Operate ViewOpercte mG YO View Operate Y ERR View Operate Y View Operate EI View Operate Y ES View Operate v D w Operate Y View Operate Y View Operate v EERE View Operate v EN View Operate Configure the settings for each item Refer to Host settings table for details about the settings Click the Registration button Click the Set button Deleting host information 1 Click the User mng button on the setup menu 2 On the sub menu that appears click Host This will display the Host setting window 3 In Host edit delete select the name of the host you want to delete 4 Click the Delete button 5 Click the Set button Important Clicking the Set button applie
269. rsion 2 Shows the Software 2 version Hardware version Shows the hardware version Software version of extension units Ext 1t0 5 Shows the software versions of Extension units 1 to 5 MAC address Camera port Shows the MAC address of the Camera port Client PC port Shows the MAC address of the Client PC port Maintenance port Shows the MAC address of the Maintenance port Serial number Shows the serial number of the recorder Internal temperature Current temperature Shows the recorder s internal temperature Highest temperature Shows the highest internal temperature recorded up to now since power was turned on and the time it was recorded 75 Maintenance Disk information Use the following procedure to view the capacities of the HDDs and Extension units Ext 1 to 5 the capacity of each recording area and other disk partition information You also can view the remaining HDD capacity the time and date ranges of images recorded on the HDD and the HDD Operating time hour meter 1 Click the Maintenance button on the setup menu 4 Click the recording information Display button The Recording information window shows the time and 2 On the sub menu that appears click Disk information date ranges of the images recorded on each HDD This will display the Disk information window 498 GR Ben
270. rto Rican fields For European and other fields Panasonic System Solutions Company Matsushita Electric Industrial Co Ltd Unit Company of Panasonic Corporation of North America Osaka Japan www panasonic com business http panasonic net For customer support call 1 800 528 6747 Three Panasonic Way 2H 2 Secaucus New Jersey 07094 Importers name and address to follow EU rules Panasonic Canada Inc 5770 Ambler Drive Mississauga Panasonic Testing Centre Ontario LAW 2T3 Canada 905 624 5010 Panasonic Services Europe GmbH http www panasonic ca Winsbergring 15 22525 Hamburg F R Germany Panasonic Sales Company Division of Panasonic Puerto Rico Inc San Gabriel Industrial Park 65th Infantry Ave KM 9 5 Carolina P R 00985 809 750 4300 2008 Matsushita Electric Industrial Co Ltd All Rights Reserved 3TROO5560BAB A0408 1078 Printed in Japan Notes on handling HDD Be aware of the following at HDD installation and recovery The network disk recorder WJ ND400 is described as ND400 and the extension unit WJ HDE400 as HDE400 Notes for HDD installation If an HDD unit is added during the operation described below the ND400 and HDE400 do not recognize the HDD unit to be added Process of HDD recognition Process of HDD removal Process of logging in the configuration using the Web browser Process of measurement using the Web browser Solution Remove the unrecognized HDD unit once and install the HDD unit
271. rver via the Internet or an Intranet to Internet Explorer The recorder uses it to display video Bit rate Indicates how many bits of data can be processed or transmitted in a unit of time Generally the units are in bps or bits per second Used to indicate the compression rate of video and audio data and how much data a communications line can send and receive in 1 second Broadband Router Router used to access the Internet via high speed ADSL or fiber optic lines Cable Modem Device used for connecting to the Internet via a CATV line Called a cable modem because it functions similar to a modem on a phone line It differs from regular modems that use a serial port in that it is connected to a PC via an Ethernet connection Camera operation Operations of the camera connected to the recorder such as pan and tilt horizontal and vertical position zooming focusing brightness preset motions movement towards a set horizontal and vertical position and auto functions automatic camera rotation etc DDNS A technology for dynamically translating DNS server information to enable the transfer of only differences in information between DNS servers refer to DNS This reduces the data transfer amount necessary for updating information on the DNS server and reduces the load on the network DHCP A protocol that enables PCs to automatically get information from a server needed for accessing a network DHCP Server Ma
272. s All work related to the installation of this product should be made by qualified service personnel or system installers The connections should comply with local electrical code CAUTION Before attempting to connect or operate this product please read the label on the bottom CAUTION An ALL POLE MAINS SWITCH with a contact separation of at least 3 mm in each pole shall be incorporated in the electrical installation of the building RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL persons The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and mainte nance servicing instructions in the litera ture accompanying the appliance The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magni tude to constitute a risk of electric shock to Power disconnection Unit with or without ON OFF switches have power supplied to the unit whenever the power cord is inserted into the power source however the unit is operational only when the ON OFF switch is in the ON position Unplug the power cord to disconnect the main power for
273. s IP address 192 168 0 1 192 168 1 1 subnet mask subnet mask 255 255 255 0 255 255 255 0 Firewall Router Router Switching hub gt rj 7 C dE per ae PC Recorder IP address IP address 192 168 0 100 subnet mask 255 255 255 0 Default gateway 192 168 0 1 192 168 1 250 subnet mask 255 255 255 0 Default gateway 192 168 1 1 Wide Area Network SD Memory Recording If the connection with the camera is broken within the time set in the program in the recorder images are recorded on the SD memory card in the camera Recording Rate Setting SD memory recording can only be set when the camera supports it and the compression format is set to M JPEG The recording rate for SD memory recording can be set for each camera channel The time SD memory recording starts depends on the recording rate setting refer to the Setup Instructions PDF file Acquiring images stored on the SD memory card The images are acquired from the SD memory card and recorded on the HDD You can confirm if data is being acquired from the SD memory in the Status display SD memory data acquisition is done once an hour at 15 minutes past the hour Maintenance Version Upgrade You can upgrade the recorder s software with your browser Contact your dealer for information about upgrading the software Outline
274. s Signal GND terminal Static or other noise related problems may occur if a ground is not connected 9 Power cord Inlet AC IN Connect the provided power cord here The power plug is a two prong plug with a ground terminal 15 16 Outline of Functions Mega Pixel Camera Compatibility and HDD Space Management Capacity eu The HDDs in the recorder are virtually divided in the 4 image areas The recorder can record high definition images mega pixel camera shown below refer to the Setup Instructions PDF file images in SXGA 1280 x 960 JPEG four times that of the existing You can set only one area for each HDD VGA 640 x 480 This makes it possible to record a wide angle of view and to zoom in without fuzziness to check things Display on 21 in PC monitor Normal Recording Area Event Recording Area Pre event Recording 3 Area 4 Conventional VGA Copy Area 640 x 480 pixels You can install up to 9 HDDs to record high quality images for long SXGA 1280 x 960 pixels You can check the remaining capacity periods of time Plus you can add up to 5 extension units for each area on the Setup menu Replace HDDs 1 Normal Recording Area Area for recording except events Replacement is Easy Manual recording schedule recording SD memory data You can install and remove HDDs by opening the front panel If more than two HDDs are installed replacement can be done 2 Event Recording Area without stopp
275. s the model number of the selected camera Compression Shows the compression format of the recorded image To change the compression format refer to NW camera page 48 Measurement Max network speed Mbps Shows the maximum bit rate on the network being used when the Measurement button is clicked Max bit rate ips Shows the maximum recording rate on the network being used when the Measurement button is clicked A red rate setting value indicates that live images or recording of the image may not be possible at the specified rate Recorder setup Live video Rate Off lips 2ips 3ips 5ips 10ips 15ips All I Frame Specifies the live image rate of the camera image Available settings differ according to the currently selected compression format Refer to Checking and changing a camera Manually setting page 50 for details about compression method settings Off On Specifies whether audio should be transmitted with live images Audio and live video are sent at the same time Audio cannot be transmitted unless live images are transmitted Audio transmitting can be selected only for a camera model that supports audio transmitting Recorder setup Manual rec Off O lips 0 2ips O 3ips O 5ips lips 2ips 3ips 5ips 10ips 15ips All I Frame Specifies the recording rate for manual recording Available se
276. s the registered settings and forcibly logs out all users including the user who clicked the Set button User management User level Use the following procedure to define which operations can be performed at each user level You can specify functions that can be accessed at each user level LV1 LV2 LV3 LV4 1 Click the User mng button on the setup menu 3 Configure the settings for each item Refer to User level settings table for details about the 2 On the sub menu that appears click User level settings This will display the User level Settings window DE 4 Click the Set button fafo fhg ce e aepo 4 Note The functions that can be used at each user level are as follows at default LV1 LV2 LV3 LV4 Level of the administrator who can perform all operations for the camera and recorder High level operator with limits who can view recorder settings and logs and reset alarms A general operator who can perform playback and monitoring Operator who can only monitor playback unavailable 73 User management User level settings Setup Settings Checked Unchecked Description Modification of some settings Basic Emergency rec Event Schedule Config allowed in setup menu display Quick Checked Unchecked Modification of setup menu Quick settings allowed Camera Chec
277. sent a warning mail with the except FULL content will be sent each time 196 of the available disk space is reduced and a warning mail with the FULL content will be sent when there is no available disk space 2 The HDD smart warning mail is not sent in the RAID5 mode or the RAID6 mode 51 52 Error log About the error log The followings are the descriptions about the contents of the error log and the network error log Description of error Power outage detection Error log POWER LOSS Network log ERR POWER FAILURE Output from connector Power outage recovery completion output Recover from a power outage POWER RECOVERED Alteration Detection ALTERED CH No response from a address of Panasonic alarm protocol PANASONIC_ALM_RES_E RR Network error output Failed to resolve a address of Panasonic alarm protocol from DNS PANASONIC_ALM_ADD_ ERR Network error output Other errors for a address of Panasonic alarm protocol PANASONIC_ALM_OTHE R_ERR Network error output Parameter initialization error MAIN ERR INITIAL ERR Extension EXTu ERR unit INITIAL ERR Recorder FAN warning MAIN FANf ERROR Extension EXTu FANf unit ERROR Recorder MAIN f ERR FAN ERROR Extension EXTu f ERR unit FAN ERROR Recorder Error output Thermal error warning Reboot by the system error MAIN THERMAL ERROR Extension EXTu unit THER
278. ses all connected users to be forcibly logged out Reconnect with the new IP address The recorder reboots after changing the line speed settings and pressing Set Description DHCP Offe On Specifies whether a DHCP server is used Select On to obtain the IP address subnet mask and default gateway from a DHCP server Select Off to enter these addresses manually IP address Address input When DHCP is Off specify the IP address here Subnet mask Address input When DHCP is Off specify the subnet mask here Default gateway Address input When DHCP is Off specify the default gateway here Line speed 100M Half 10M Full 10M Half Auto 1000M Full 100M Full Specifies the data line speed Network setup Maintenance port IP address Address input Specifies the IP address Address input Subnet mask Initial default Specifies the subnet mask 1 Refer to Recorder network settings page 11 for information on initial default settings Important A different subnet should be set for each port When DHCP is set to On and SD memory rec is set an error may occur in the process of startup of the unit when a request to write onto the SD memory card is made This occurs when the response from the DHCP server is slow Once the address has been obtained from the DHCP server the error is resolved 27 28 Quick settings C
279. should be performed Host authentication Offe On Specifies whether host authentication should be performed On cannot be selected for host authentication unless the host is registered First perform settings for the Hosts Initial default page 71 67 User management Administrator Use the following procedure to configure settings to assign recorder administrator privileges to a user administrator The administrator name and password can be changed and the operation level and other operation privileges can be configured 1 Click the User mng button on the setup menu 3 Configure the settings for each item Refer to Administrator settings table for details about the 2 On the sub menu that appears click Administrator settings This will display the Administrator Settings window 4 Click the Set button Important Administrator settings can be configured only by a user who is logged in as an administrator e If you do not change the administrator password a prompt to change the password will appear on the display after log in Administrator settings Settings Description Administrator name Name input Change the administrator name here ADMIN Enter between 5 and 14 single byte alphanumeric characters New password Enter password Enters the password Retype new password Blank Enter between 5 and 8 single
280. sic 5 Click the port forwarding Setup gt gt button This will display the basic network setting window This will display the Port forwarding window order WJ ND400 Miere 2 Port Forwarding Microsoft Internet Explorer Port number fuz fee fo Fes EUN eso 60034 fess fess fess fo c fess pss fess Jo he CS 60036 NN NN ise fe e Vo a cae I WJ ND400 JAN 01 08 I 50014 d En fisz free fo per Jise fiss ft imos n 7 ETT e fee Je Jo Eales m Port Forwarding Microsoft Internet Explorer 44 3 E 5 Configure the settings for each item Refer to Network settings table for details about setting items 3 e If you want to configure port forwarding do the operations from step 5 a 160024 60025 alo alo SIS els sis sfs ala alo AI zo 60026 80027 60028 60028 60030 60031 60032 i a to i s S 3 6 Configure the port number settings and then click the Set button The Port forwarding window closes 61 62 Network Network settings NW link down detection Settings Offe On Description Specifies whether to detect disconnected network connection of Camera port Client PC Bandwidth control Unlimitede 32Kbps 64Kbps 128Kbps 256Kbps 512Kbps 1024Kbps 2Mbps 5Mbps 10Mbps Specifies the maximum ra
281. sing the Front Panel for Operations oooomoccccconnnncccccccccnnnnnnncnnnnoncnnnnnncnnnennnnnnc ener er nnnannnnes 40 B sic OperationSia cidad tr lle dled 40 Checking System Information oooooncconnnccnnncccnnncccnonannnnnrno conc cnn noc 41 Checking the IP Address ia a A o duet edet ede rennes 42 Setting he IPsAddreSs seo eet e aee dodi tea dut 43 Configuring the Settings for Each Item sssssssssssssssseseeeeeeee nennen nennen nennen nnns rennen nnne 43 O CTE AA 43 HDD Uni EA np niae anni 44 Handling the ADD E E PH 45 Installirig FlDDS onte enact Pee cae tie dete reece een aa 46 Installing HDDS by Unit een teeter eee nennen ENAS EATA EE eene r rsen nnne nennen nni 47 Removing HOODS sepies 48 Removing HDDS Dyna EE E A tb ie E 50 Setting the HDD s Operation Mode ssssssssssesesseseeeeeeennene enne enne nnne nnns sitne nennen nnns nennen 51 HDD Error Recovery During RAID Operation nennen nennen nennen nnne nnns 52 Replacing Faulty HDD during RAID Operation sessssssseseeeeeeeeeneeneee nnne nnne nennen nns 53 laiziororol tao 54 Attachments TroubIe shiootlng usisescsasen iced dk cerni aab ioci aai ead e eva Cra a El GO Kr aan Fu EV a bu EE 55 Problems 55 Specifica rs 57 WIND OO criar a ita 57 Accessories ini dde 58
282. sion input Alarm connector Alarm Control connector C Camera port Change HTTP ports Client PC port Command alarms Control output Conttol terminals doeet a ain e Eee ee cle Le 38 D Display 1 live screen Display 4 live screens D SUB E EIA standard Emergency rec Emergency recording area Error Recovery ED csse Event function Event log Extension unit External recording F FTP server eco MCA LUUD LO LAU rA OO 19 G Gateway HDD error output HDD fault tolerance e HDD recorded dali eq EGIT ON 17 HDD replacement HDD unit High definition images itineri metere teres LGPL Limit access LINK ACT LINK ACT1 LINK ACT2 Live monitoring Live sequence display M Maintenance Maintenance port Manual Reboot N Network error Output vaticina dead ac 32 38 Network See A O 20 P Pan amp tilt Pin assignments Post event recording Power outage detection Pre event recording Preset operations Rebooting Recording rate setting Remote S Schedule recording uccisi prt eterne aa crainte pie Ser eR M ELE epe an ei SD Memory Recording Security Function Setting Schedules SIGNAL GND terminal Site alarms 2 Subnet mask Switch external recording mode U Uninterruptible Power Supply Unit V VPN router
283. sition and auto functions automatic camera rotation etc DDNS A technology for dynamically translating DNS server information to enable the transfer of only differences in information between DNS servers refer to DNS This reduces the data transfer amount necessary for updating information on the DNS server and reduces the load on the network DHCP A protocol that enables PCs to automatically get information from a server needed for accessing a network DHCP Server Maintains network related information assigns IP address ranges to default gateway servers and clients and distributes that information when clients request it DNS The long lists of numbers or IP addresses that are used in network environments are difficult to remember which makes them impractical This is why PCs are given an easy to follow name domain name which is converted to an IP address before they are communicated with The DNS provides translation between domain names and IP addresses Default Gateway Network device used as a gateway for networks such as a local network to access PCs on an external network Data is sent using the default gateway if a gateway is not specified in the destination IP address Disk Configuration Configure the HDD after replacing removing or adding a HDD Disk Configuration is the menu for configuring the HDD Electronic Zoom Enlarges live images and playback images during playback The electronic
284. sounds whenever an error occurs on the recorder Selecting Ext causes the buzzer to continue to sound until the ERR button is clicked or the BUZZER STOP button on the front panel is pressed Error output duration Off 28 5s 10s 20s 30s 1min Ext Specifies the duration of the error output whenever an error occurs on the recorder For details about error output refer to the Installation Guide Selecting Ext causes signal output to continue until the ERR button is clicked Safe shutdown time Initial default 10s 20s 30s 1min 2min 3min 4min 5min Specifies the time until shutdown starts after a power down detection signal is input to the recorder 31 Basics Use the following procedure to set the current time and date 1 Click the Basic button on the setup menu 2 On the sub menu that appears click Time amp date This will display the Time display format window Time display format Date display format Settings YY MM DD MMM DD YY DD MMM YY NTSC model MMM DD YY PAL model DD MMM YY 3 Configure the settings for each item Refer to Time display format table for details about the settings Click the Set button Description Specifies the date format Example April 1 2008 Selecting YY MM DD displays the date as 08 04 01 Selecting MMM DD YY displays the date as APR 01 08 Selecting DD MMM Y
285. ss 2 Search Web Page Dialog Detecting camera s is in progress Please wait 6 7 Find the camera you want to register and check if its check box under Camera search is selected If the check box is not selected select it You can register up to 64 cameras the list of detected cameras can show up to 128 Registration will not be possible if more than 64 cameras are selected in the list Adjust the list so there are no more than 64 cameras selected f multiple cameras have the same IP address the IP address and MAC address will be displayed in red In this case change the IP address for one of the cameras and make sure that the same IP address is not used for two cameras or more 10221451 17221431 17221480 17221450 Bocas pm Ja Mne ecu ares To change the IP address of a camera enter the new address into the New IP address field and then click the Execute button Note 8 Entering a start address and then clicking the Execute button automatically assigns the numbers in the blank following the IP address Click the Set button This completes registration When the recorder is configured to assign IP addresses to cameras the above procedure will cause the camera IP address to be changed Camera NW camera settings 1 Settings Description Model Shows the model number of a detected camera MA
286. stances between pieces of equipment may cause malfunctions Do not wind the cable in a coil Refer to the Setup Instructions PDF file to check the unit numbers of connected extension units 24 Connections This sections explains how to connect the PC cameras and extension units The types of cables and other hardware depend on how each setup is done Before starting installation work check to make sure you have everything you need Connecting the PC and the Camera Connect the PC and the camera to the recorder using a HUB The recorder is connected to the HUB via a LAN cable straight You can connect the PC and camera using either 1 port or 2 port operation Important e Use a LAN straight cable to connect the recorder and PCs via a hub Do not use a LAN cross cable to connect the recorder and PCs Using a LAN cross cable for continuous operation may result in incorrect display and playback because depending on the type of PC transmission may not be steady Connectivity Advantages 1 port Used when the PC and camera are on the same network and they directly access Client PC port Operation each other without passing through the recorder 2 port Used when the PC and camera are on different networks and the PC cannot access Camera port Operation the camera directly 1 Port Operation Using a HUB for Direct Connection The PC connects to the camera using the Client PC port on the rear of the recorder
287. t Event logs COM Command Alarm EMR Emergency recording TRM Terminal Alarm CAM Site Alarm SCD Scene Change Alarm EXT START External recording start EXT STOP External recording stop 3 Click the List button The event log list closes Note A maximum of 750 logs are listed on the Event log list When there are over 750 logs the oldest are overwritten Live images will not be refreshed correctly while the displayed logs are being refreshed 38 Network log You can view the Network log when they occurred and a description in a list 1 Click the Control button der WJ ND400 Microsoft Internet Explorer LNE HoD ANO EAN 3 MAN MANT axm asm a MAN Mana xom nama M N mawa IAS mAn a MAN A 2 Click the Network log button in the Log box Network logs are shown in a list on the rec event list Refer to page 52 for more information about Network Logs ons sat ono risinan maana 1755 ra ES Panas a EE ok wissmas romew mE AUD 3 Click the List button The Network log list closes Note A maximum of 1000 logs are listed on the Network log list When there are over 1000 logs the oldest are overwritten e If the current error and last recorded network log are the same only the time and date of the latest log will be updated Live images will not be refreshed correctly while the displayed logs are being refreshed Copying recorded images Images r
288. t tec oer Race en Viewer software download Viewer software install Viewer software uninstall VMD search Ww Warning mail notification Web browser Information for Users on Collection and Disposal of Old Equipment and used Batteries A A These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on Disposal in other Countries outside the European Union These symbols are
289. t to run this software Open Internet Explorer s security settings window select Allow unlimited size and position of script when opening windows Enable and then click the OK button A warning window appears click the Yes button Unnecessary status bar or scroll bar appears in popup Glossary Words used in the manual This manual uses the following words ActiveX Control A software module developed by Microsoft It is used to add functions downloaded from a web server via the Internet or an Intranet to Internet Explorer The recorder uses it to display video Bit rate Indicates how many bits of data can be processed or transmitted in a unit of time Generally the units are in bps or bits per second Used to indicate the compression rate of video and audio data and how much data a communications line can send and receive in 1 second Broadband Router Router used to access the Internet via high speed ADSL or fiber optic lines Cable Modem Device used for connecting to the Internet via a CATV line Called a cable modem because it functions similar to a modem on a phone line It differs from regular modems that use a serial port in that it is connected to a PC via an Ethernet connection Camera operation Operations of the camera connected to the recorder such as pan and tilt horizontal and vertical position zooming focusing brightness preset motions movement towards a set horizontal and vertical po
290. table recording time set on the recorder SD memory data refers to those images recorded on the card SMTP A protocol for sending e mail on the Internet or an Intranet Used when transferring mail between servers or when clients send mail to the server SMTP authentication SMTP mail transfer protocol appended with a user authentication function It authenticates passwords and user accounts between SMTP servers and clients Both SMTP servers and clients must support SMTP authentication SMTP Server A server that supports SMTP currently the most widely used mail transfer protocol SNMP A protocol for monitoring and managing networked communications devices such as routers PCs cameras and Network Disk Recorders via a network Schedule Recording Function that automatically starts video and audio recording on a preset time schedule Secondary Server DNS servers usually have more than 2 systems and the secondary server is the sub system If there is trouble with the primary server the secondary server takes over Sequence Function that automatically switches the camera image in a preset order Sequence is available on the recorder when live images are displayed Subnet A small network used as a unit of administration when a larger network is divided into smaller networks Large networks in corporations for example the network can be broken down into smaller networks called subnets to make the network more m
291. te The HDD status indicator may light green before blinking orange when an HDD is inserted 4 Press the USE button for over 2 seconds A buzzer sounds 2 Insert the HDD units into the HDD bay slots while TUE Press the front panel buttons according to the directions on checking each HDD number marked on the HDD bay slots the LCD Press the HDD unit s removal knob down and lift the lever and then insert it all the way into the disk slot 01 JAN 2008 1 00 32 C 1 Hook the HDD unit s tab securely on the HDD bay slot 5 Press the arrow buttons up or down on the front panel until HDD Operate appears on the screen 2 Press the lever down and push the HDD unit until the removal knob clicks HDD Operation SET o Press the SET button N Press the arrow buttons up or down on the front panel until Link HDD appears on the screen Link HDD ACCEPT NO YES 8 Select YES with the arrow buttons left or right and then press the SET button 9 Select the device where you installed the HDD Recorder MAIN Extension unit x EXTx with the arrow buttons up or down and press the SET button Link HDD UNIT gt MAIN SET 10 Select the device where you installed the HDD with the arrow buttons up or down and press the SET button Link HDD MAIN 1 46 11 12 13 Select YES with the arrow buttons left or right and then press the SET button Link
292. te for data transmitted to the network The transmission amount is not limited in the case of an MPEG 4 live image Port forwarding Specifies whether port forwarding is enabled To configure this setting click the Setup gt gt button HTTP port number FTP port number Port number input 804 Port number input 21 Sets the HTTP port used when sending images in the range of 1 to 65535 Normally this setting is 80 e Depending on network settings changing the HTTP port number may make communication impossible If this happens contact your network administrator Do not specify any of the following numbers for an FTP port number site alarm port number or port forwarding port number 20 21 23 25 42 53 67 68 69 79 105 110 123 161 162 546 547 995 10001 10002 10003 10004 10005 10006 10007 Specifies the recorder FTP port number in the range of 1 to 65535 Normally this setting is 21 e Do not specify any of the following numbers for an HTTP port number site alarm port number or port forwarding port number 20 23 25 42 53 67 68 69 79 80 105 110 123 161 162 546 547 995 10001 10002 10003 10004 10005 10006 10007 Network setup Camera port Client PC port DHCP Offe On Specifies whether a DHCP server is used Select On to obtain the IP address subnet mask and default gateway from a DHCP server Select Off to enter them manually IP add
293. the 4 screen and select ZOOM IN from the menu that is displayed When the Go to last button is clicked while displaying live images playback of the latest recorded images from the selected camera channel will start It is available to select a time to be skipped when the Go to last button is clicked Default 30 seconds The audio of the upper left camera channel will be heard when multiscreen are displayed When performing a VMD search page 25 on the multiscreen the upper left image is searched Live images Display switching Sequence Automatically switches the camera image Refer to page 28 for information about this handy function for use while images are displayed 1 Click the Cam select button 2 Click the Sequence button Live images are displayed in sequence according to the preset sequence operation settings The Sequence button indicator lights green and SEQ is displayed on the status display area 3 Click the Sequence button The Sequence button indicator goes out and the sequence operation is stopped 31 32 Live images Note If you perform VMD search page 25 1 screen page 27 or 4 screen page 25 during sequence operations the sequence operation will stop When an image in the sequence cannot be displayed the image for the next step is displayed MPEG 4 image is also unavailable to display It will be skipped automatically When the Go to last butto
294. ting cannot be done during RAID5 RAID6 operation with just the recorder You need to connect an extension unit to set up pre event recording in a RAID configuration 1 Click the Config button on the setup menu 4 On the sub menu that appears click Pre event This will display the administrator authentication window recording area This will display the Pre event recording area setting Authentication Web Page Dialog window Please input administrator s name and password Administrator name Password Recording will be suspended when opening the Config window 2 Enter the Administrator name and Password and then click the OK button This will display the disk information window work Disk Recorder WJ ND400 Microsoft Internet Explorer 5 Select the Pre event recording area setting window and click the Set button Create a new pre event recording area Add a camera to pre event recording areas that are created and assign areas This will display the Pre event recording area HDD setting window secret 3 On the disk config top window click Format This will display the Format window 88 6 Select the HDD you want to format as the HDD to set with a pre event recording area and then click the Set button This will display a window for allocating pre event recording area sr WJND400 Micro c 7 Select the came
295. tion and initialize the HDD from the setup menu on the recorder as needed page 86 Open the NW camera setup menu from the PC and do the network settings page 48 Set up functions necessary for operation page 9 You can change or format HDDs while the recorder is ON refer to the Installation Guide Getting started Setup menu list You must pre configure settings from the setup menu when using the recorder To display the setup menu click the Setup button Setting item Description Setup Display a menu with the minimum settings necessary to use the recorder Basic Set the basic operations for the recorder Time amp date Set the time and date Emergency rec Emergency rec Set the emergency recording duration rate audio etc Event Basic Set the basic setting for alarm action Terminal input Set the alarm action when an event occurs Site alarm Set the alarm action when a Site alarm occurs Command alarm Set the alarm action when a Command alarm occurs Schedule Time table Configure time table settings to schedule operations for each day of the week and assign each time table to a program Program Create a recording operation program You can create up to 8 programs Set recording operations in each program including the recording rate and audio recording for each camera channel Special days Assign separate t
296. tions PDF file for more information Network Disk Recorder WILND400 9 User mng button u Displays a menu for setting authentication Displays a menu for setting the network of recorder Control Cam select 10 Maintenance button Setup Displays a menu for setting HDDs 11 Config button 1 Displays a menu for disk information data encryption settings and formatting disks 2 Important When settings are activated all logged in users log out Emergency rec 3 Event 4 1 2 Help button Displays the Help window Schedule oos 5 T 6 Server L re E 8 User mng 9 m2 10 Config x 11 12 1 Quick button Displays a menu with the minimum settings necessary to operate the recorder 2 Basic button Displays a menu for system and date time settings necessary for basic operations of the recorder 3 Emergency rec button Displays a menu for emergency recording settings 4 Event button Displays a menu for setting the operations for the occurrence of each type of event site alarm terminal alarm command alarm 5 Schedule button Displays a menu for setting recording event action for specified days and times 6 Camera button Displays a menu for setting the network group and sequence of cameras 13 14 About operating windows Status display area 1 Displays the status of live and playback images
297. to Alarm mail notification page 90 1 There must be at least 15 minutes between the specified start and end times 2 Refer to the readme txt file on the CD ROM for details about the software Note e Ifan alarm occurs alarm message Panasonic alarm protocol and alarm mail operate even if they are off About externally controlled recording Connecting an external switch to the recorder makes it possible control recording in accordance with external switch On Off operations In order to perform externally controlled recording you will need to configure a recording program with schedule indicating when the external switch is to be used For information about external switch connection refer to the Installation Guide The following is the priority sequence used when the individual day daily and external recording schedules overlap Ext gt IMon through Sun day of week gt Daily Important Recording is not performed when input is received from an external switch during a time for which there is no recording program allocated Be sure to allow enough margin when allocating externally controlled recording times Special days The special days feature lets you assign the time table configured for a day of the week to another day You can assign up to 30 special days The following is the priority sequence used when the individual day daily external recording and special day schedules overlap Ext gt
298. tructions PDF file 4 screen Live images from a camera are displayed on multi screen Sequential display Recording Emergency recording Order of Function Me S priority Images from multiple cameras are shown in preset sequence on the screen Description Recording is done when an emergency occurs Event post recording Recording is automatically done after various events occur Manual recording Recording of images and audio can be started and stopped manually Schedule recording Recording is done automatically during a set time period Pre event recording Recording is automatically done before various events occur Order of priority Images are recorded in the highest priority mode if more than one mode is enabled Setup Menu List Refer to the Setup Instructions PDF file for information about the settings menu list 20 Outline of Functions Remote Operation The recorder and cameras connected to it can be operated from a PC on the network Enabled functions When monitoring images from a camera with pan and tilt function Function Description Pan amp tilt Adjust the cameras horizontal and vertical position Zoom Zoom in out the image Focus Adjust the focus point of the image Brightness Adjust the lens iris brightness Preset operations Registers the preset position of camera and moves the camera to the registered preset
299. ts first if any are connected C2 Insert the key included into the key hole and turn it while pressing in gently to open the front cover 4 Sets the operation mode with the RAID switch S SINGLE mode default R5 RAID5 mode R6 RAID6 mode ALARM BUZZER ERROR ALARM SUSPEND STOP oo amp LINKIACT 1 2 3 USE button RAID switch 5 Hold down the USE button and turn on the power to boot up The settings are enabled at bootup Continue to press the USE button until the buzzer sounds Important The HDD operation mode cannot be changed once the system is operating Recorded data may not be read correctly if the mode is changed after the system is operating 51 Using the Front Panel for Operations HDD Error Recovery During RAID Operation When errors occur during RAID5 or RAID6 operation the HDD errors in the following table are displayed When one HDD has errors 1down in RAID5 mode the data on the remaining HDDs can be read and recovery is possible When two HDDs have errors 2down in RAID6 mode the data on the remaining HDDs can be read and recovery is possible When any errors occur on an HDD replace the effected HDD as soon as possible For details refer to the operating instructions for the extension unit Contact your dealer for information on replacing HDDs Important e RAID5 mode Data cannot be recovered when two or more HDDs have errors 2 do
300. ttings 3 Settings Description Port setup Camera porte Client PC port Select the network port to which the camera being registered is connected Camera auto registration Register the IP address Specifies the IP address given to the detected camera by the automatically given by this unitto recorder a detected camerae When On is selected for DHCP for the recorder Network Register the IP address set with setup no IP address can be given to the camera a detected camera Initial default 29 Quick settings Program settings Use the following procedure to select the recording program that determines the live image rate recording rate and other operations 1 Click the Quick button on the setup menu 2 Configure the settings for each item This will display the setting window Refer to Quick settings 4 table for details about the settings isk Recor der WJ ND400 Microsoft Internet Explorer 3 Click the Set button Quick settings 4 a E Program setup Program1 to Program8 Selects the recording program To check the details of the selected program click the Display button e Refer to Program page 42 for details about programs Initial default Note Performing Camera registration sets both the live video rate and manual record rate of Program1 to Program8 to 1 ips 30 Basics Configure the system settings
301. ttings differ according to the currently selected compression format Schedule rec Off 0 1ips 0 2ips 0 3ips 0O 5ips lips 2ips 3ips Sips 10ips 15ips All I Frame Specifies the recording rate for schedule recording Available settings differ according to the currently selected compression format Recorder setup Event rec Pre event Rate Off lips 2ips 3ips 5ips 10ips 15ips All I Frame Specifies the rate of pre event recording Available settings differ according to the currently selected compression format Refer to Checking and changing a camera Manually setting page 50 for details about compression method settings All cannot be selected when M JPEG is selected as the compression format Duration 2s 5s 10s 20s 30s 1min 3min 5min 10min 15min Specifies the time of pre event recording e Pre event recording on a camera channel for which a pre recording area has been made on the HDD is performed at all times by the pre recording area in the HDD Refer to Pre event recording area formatting page 88 for details about pre recording area For guidelines on times in pre event recording when the pre recording area has not been made on the HDD refer to the memo at page 44 Recorder setup Event rec Post event Rate off lips 2ips 3ips 5ips 10ips 15ips All I Frame Specifies the rate of
302. tton is clicked the speed changes Step 2 l mem 4x gt Step 3 8x gt Step 4 16x gt Step 5 32x gt Step 6 tle ceils 48x gt Step 7 96x e When displaying the Recording or Recording stop buttons click and hold Up button until displayed 7 PREV IMAGE button Clicking during playback or pause plays back one frame at a time reversely and then pauses 8 PAUSE button Clicking during playback pauses playback Clicking during pause restarts playback 9 STOP button Stops playback and displays live images from the camera Note The operations are as follows when the image for playback is an MPEG 4 image Date Time Search Reverse Playback Playback During Playback Single Frame Reverse Fast Forward Fast Reverse Downloading Images During Playback Playback may start a few seconds before or after the specified time Not all recorded images are displayed Reverse playback is performed at the refresh rate set for the camera at the time of recording Performing the playback operations again during playback skips ahead a few seconds Not all recorded images are displayed Single frame reverse is performed at the refresh rate set for the camera at the time of recording Not all recorded images are displayed Fast forward and fast reverse are performed at the refresh rate set for the camera at the time of recording Image may be saved including a few seconds
303. u Also configure image transmission by periodic timer settings under Image transmission by periodic timer on the setup menu Refer to the Setup Instructions PDF file for information about settings Image transmission by periodic timer cannot be used when the image compression format of the camera channel set in Image transmission by periodic timer is MPEG 4 Transmit camera images when an event occurs You must configure settings for sending camera images to the FTP server when an event occurs in advance on the setup menu Configure the settings for the destination server name and the transmit time of pre event and post event images under Image transmission by alarm on the setup menu Also configure image transmission by alarm settings under FTP image transmission by alarm on the setup menu Refer to the Setup Instructions PDF file for information about settings Alarm mail notification of the time and date of an event is sent to registered e mail addresses when an event occurs You must configure the settings on the setup menu in advance to send an alarm mail when an event occurs refer to the Setup Instructions PDF file Note A single image is attached to the e mail e Up to 4 addresses can be registered to receive the alarm mail 47 Checking system disk information For checking information about the HDDs and the recorder system System information Disk information Displays software and hardware
304. unications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution To assure continued compliance example use only shielded interface cables when connecting to computer or peripheral devices Any changes or modifica tions not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment Limitation of Liability THIS PUBLICATION IS PROVIDED AS IS WITHOUT WAR RANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WAR RANTIES OF MERCHANTABILITY FITNESS FOR ANY PAR TICULAR PURPOSE OR NON INFRINGEMENT OF THE THIRD PARTY S RIGHT THIS PUBLICATION COULD INCLUDE TECHNICAL INAC CURACIES OR TYPOGRAPHICAL ERRORS CHANGES ARE ADDED TO THE INFORMATION HEREIN AT ANY TIME FOR THE IMPROVEMENTS OF THIS PUBLI CATION AND OR THE CORRESPONDING PRODUCT S Disclaimer of Warranty IN NO EVENT SHALL MATSUSHITA ELECTRIC INDUSTRI AL CO LTD BE LIABLE TO ANY PARTY OR ANY PER SON EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT FOR THE CASES INCLUDING BUT NOT LIMITED TO BELOW 1 ANY DAMAGE AND LOSS INCLUDING WITHOUT LIM ITATION DIRECT OR INDIRECT SPECIAL CONSE QUENTIAL OR EXEMPLARY ARISING OUT OF OR RELATING TO THE PRODUCT 2 PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPP
305. utput Connecting alarm equipment like the buzzer and indicator to pins 15 to 18 sounds the buzzer lights the indicator and indicates operating status when a signal is output An example of HDD error output pin 16 is shown below Signal ground HDD error output Alarm equipment L O Relays etc I ALARM CONTROL Attached when necessary OOOOOOOOOQJOOO 000000000000 34 About Connectors Uninterruptible Power Supply UPS Connectivity This section explains how to connect an Uninterruptible Power Supply hereafter UPS as part of your power outage countermeasures When the recorder receives a power outage detection signal from the UPS it begins its internal power off sequence process to stop recording to protect the recorder After the internal power off sequence is complete a signal is output from the Power outage recovery completion output to the UPS and the recorder is then ready to turn off power Signal ground Signal ground Outage detection input Detection Power Outage recovery complection output Shutdown Recorder wees bee A Refer to the instruction manual for the UPS 13 you are using P l Power cord ire y Uninterruptible E To electric outlet Important Besure to use a UPS that provides a sine wave output Do not use a UPS that provides a square wave Doing so may damage the recorder 35 About Connectors Using the Alarm
306. utton is disabled during playback Stop playback and then do the search operation When there are many cameras the recording start time may vary for each channel Cam select button The following operation panel appears when you click the Cam select button 1 2 3 4 Network Disk Recorder WJ ND400 Control Cam select Setup Multiscreen select box Displays multiple images from up to 4 cameras at the same time Switches between the four screens by each clicking of the button following the preset camera combination refer to the Setup Instructions PDF file Sequence box Switches the camera images automatically in a preset sequence The button indicator lights green during sequence refer to the Setup Instructions PDF file El zoom box Displays the camera image at the magnification of the button clicked J 1x 2x 4x Cam select box Displays the group titles of the cameras connected to the recorder when clicking WJ ND400 Refer to the Setup Instructions PDF file for information about group settings Displays the cameras the belong to that group when clicking a group title Displays the image of camera when clicking a camera title on 1 screen About operating windows 7 Server button Displays a menu for setting the server of recorder The following operation panel appears when you click the Setup 8 Network button button Refer to the Setup Instruc
307. ver image data RAID6 has two sets of error correcting code data This prevents loss of recorded image data on large volume HDDs refer to the Setup Instructions PDF file Note e To use the RAID5 mode you need to connect 3 or more HDDs the RAID6 mode requires 4 or more HDDs Theoretical volume when RAID5 mode enabled Theoretical volume HDD with smallest capacity in the unit x number of HDDs in the unit 1 Theoretical volume when RAID6 mode enabled Theoretical volume HDD with smallest capacity in the unit x number of HDDs in the unit 2 The capacity of the HDDs that are installed may be a few percents smaller Encrypting Data Recorded on the HDDs The image and audio data recorded on the HDDs is encrypted The image and audio data on the HDDs cannot be played except on the recorder The recorder uses RSA BSAFE software from RSA Security Inc SECURED Outline of Functions 17 18 Outline of Functions Recording and Playing Images Stable recording and playback of images High through put is achieved by separating the camera port and the client PC port In addition to acquiring extremely stable images you can connect a maximum of 64 cameras and 16 client PCs depending on your network Recording Camera images from network cameras are recorded on the recorder One Network Disk Recorder can record images from a maximum of 64 cameras JPEG M JPEG and MPEG 4 images are supported
308. versions MAC address serial You can view the capacities and the remaining space available of number internal temperature and Extension unit software version the recorder s HDDs and Extension units Ext 1 to 5 You can also information check the date range of images recorded on the selected HDD Refer to the Setup Instructions PDF file for more information on the 1 Click the Setup button recorder s HDD You can also configure settings for operating time hour meter warnings for the HDD 2 Click the Maintenance button and then click Product 1 information Click the Setup button 2 Click the Maintenance button and then click Disk information This will display the Disk information window 95 F OLIANGB 1200 AM 3 Click the Display button on the Disk information window The capacity hour meter and time and date range of images saved on each HDD are displayed 498 GB GR EE Ee Ee EE dB Ec E Ec B3 GB E Gh E ch SB SB ed E GB Ec EE Gh EE eleme 48 About mail notification Alarm mail notification The main unit s address appears in the alarm mail as shown below Contents of the alarm mail ND400 192 168 0 250 alarm was occurred Alarm date xx Xxx Xxxx xx ox xx GMT xx xx Example 01 JAN 2008 GMT 0 00 Cause of alarm Displays an event type and a camera channel or an alarm number Example COMMAND ALARM 5CH
309. wn or when an HDD has errors during recovery e RAID6 mode Data cannot be recovered when three or more HDDs have errors 3 down or when an HDD has errors during recovery Recorder Extension unit Data source During HDD error malfunction RAID 1 DOWN 1down RAID 2 DOWN 2down RAID 3 DOWN only while in RAID6 mode 8down During recovery Note Only extension units are shown HDD access indicator Lights red Errors have occurred on HDD Data can be recovered by replacing the HDD When in RAID5 mode the first HDD has errors e When using RAID6 the first two HDDs have errors Blinks red Errors have occurred on HDD Data cannot be recovered even if HDD is replaced When in RAID5 mode the second HDD has errors When in RAID6 mode the third HDD has errors Alternating orange red HDD being recovered in RAID5 RAID6 Recorder 52 Error Log Refer to the Operating Instructions PDF file for more information RAID 1 DOWN Recorder MAIN RAIDm 1 DOWN Extension unit EXTu RAIDm 1 DOWN RAID 2 DOWN Recorder MAIN RAIDm 2 DOWN Extension unit EXTu RAIDm 2 DOWN RAID 3 DOWN Recorder MAIN RAID6 3 DOWN Extension unit EXTu RAID6 3 DOWN m Operational mode u Unit number RAID recovery failure Recorder MAIN RAIDm RECOVERY FAILURE Extension unit EXTu RAIDm RECOVERY FAILURE m Operational mode u Unit number Using the Front Panel for Operations
310. work disk recorders for the same camera Audio recording and SD memory recording cannot be done at the same time If the SD memory recording rate for a camera is set to anything except Off audio recording for that camera channel is automatically set to Off 1 Initial default setting when camera is not registered 2 Initial default setting when camera is registered Compression Format JPEG M JPEG 3 Initial default setting when camera is registered Compression Format MPEG 4 Important Recording at the set recording rate and for the set recording time may not be possible depending on the network environment or the size of image data When a pre event recording area has not been assigned to the HDD the maximum pre event recording time with audio on is 30 seconds We recommend setting the camera s refresh cycle to one second if the camera s compression format is MPEG 4 If the camera s refresh cycle is too long pre event recording data may not be created Recording for the set Post event recording time may not be possible depending on the timing of the event occurrence When Audio and Audio rec are set to On ensure that the audio mode of the camera is set to On Also set the cameras audio bit rate to 32 kbps When the camera s audio bit rate is set again during operation set the audio recording settings on the recorder to Off and then back to On again Audio interruptions may occur because of the Mic in
311. y HDD removed from operations Error Error has occurred on this HDD during formatting N Used HDD formatted on different ND400 for normal recording area recording not possible playback only possible E Used HDD formatted on different ND400 for event recording area recording not possible playback only possible P Used HDD formatted on different ND400 for pre event recording area recording not possible playback only possible C Used HDD formatted on different ND400 for copy area recording not possible playback only possible Indicates order of recording The R by the HDD capacity indicates the HDD that is recording Pre recording area information Shows the pre recording area capacity allocated to each camera Data encryption Encryption settings The image and audio data recorded on the HDDs is encrypted The image and audio data on the HDDs cannot be played except on the recorder when encryption is enabled Important When the Config page is displayed all operations recording playback etc except disc configuration stop Displaying the config window forcibly logs out any other users currently logged in to the main unit Also installing or removing HDD or HDD units from the front panel forcibly logs out any other users logged in to the main unit To exit the disk config window click the Main button Clicking the x button in the upper right corner of the window may cause operation trou
312. ys that camera s image e About selecting a camera from the right click menu You can change the image by right clicking on the image and selecting a camera from the menu that appears 2 Click WJ ND400 and select in order the camera group title and camera title The live image from the selected camera channel is displayed 27 Live images Useful functions while images are displayed Function Name Operation Electronic zoom Enlarges live images Clicking the button in the El zoom box while one screen is being displayed enlarges the image x1 button Digitally zooms image by 1x x2 button Digitally zooms image by 2x x4 button Digitally zooms image by 4x The point where a zoomed image is clicked becomes the center of the screen Zoom in Enlarges live images To zoom in to the image right click on the image and select ZOOM IN from the menu that is displayed To return from the zoomed display to the regular display right click on the image being played and select BACK from the menu that is displayed Note When MPEG 4 image is enlarged it may take the first few seconds for refresh interval of image Skip to the latest image Go to last By clicking on a displayed live image you can skip to and playback the latest image on that camera channel Refer to page 15 for more information This operation is only available when 1 screen is displayed 28 Camera control The f
313. ystem configuration or when unexpected trouble or failure occurs Distributing copying disassembling reverse compiling reverse engineering and also exporting in violation of export laws of the software provided with this product is expressly prohibited MPEG 4 Visual patent portfolio license This product is licensed under the MPEG 4 Visual patent portfolio license for the personal and non commercial use of a consumer for i encoding video in compliance with the MPEG 4 Visual Standard MPEG 4 Video and or ii decoding MPEG 4 Video that was encoded by a consumer engaged in a personal and non commercial activity and or was obtained from a video provider licensed by MPEG LA to provide MPEG 4 Video No license is granted or shall be implied for any other use Additional information including that relating to promotional internal and commercial uses and licensing may be obtained from MPEG LA LLC See http Awww mpegla com GPL LGPL This product includes software based on GNU General Public License GPL and a Lesser General Public License LGPL Customers can duplicate distribute and modify the source code of the relevant software according to the GPL and LGPL For detailed information about the relevant software refer to the readme txt file in the GPL LGPL folder on the CD ROM included with the main unit Please note that Panasonic cannot respond to questions regarding the source code Major Operating Controls and
314. zoom enlarges the images by the recorder and is separate from the zoom function included as part of the camera operations for enlarged images Emergency Recording Gives priority to recording video and audio when an emergency occurs using the external switch connected to the recorder Ethernet LAN communication developed by Xerox Event Indicates an occurrence that causes the recorder to take an event action Events include terminal alarms command alarms and site alarms Event recording Function that automatically starts video and audio recording when an event occurs Event recording includes Pre event recording that records images before the event and Post event recording that records images after the event External Recording Mode Use the external switch connected to the recorder to switch to time tables such as the recording settings and event action settings FTP A protocol that is commonly used for transferring files over the Internet Firewall A type of security used when accessing outside networks like the Internet Full Duplex Communications method that allows simultaneous sending and receiving by transmitting in both directions using an independent sending line and receiving line Global Address IP address assigned to each device connected to the Internet that is equivalent to an address on the Internet IP address is required for Internet communications HDD Abbreviation for hard disk drive
315. zzer sounds The buzzer sounds according to the settings on the setup menu page 38 The camera goes to its preset position The camera moves to a pre registered preset position Refer to the Operating Instructions PDF file for information about registering preset positions Notify of an event occurrence by sending e mails Alarm mail notification of the time and date of an event is sent to registered e mail addresses when an event occurs A JPEG image can be attached to this e mail Up to 4 addresses can be registered to receive the alarm mail Refer to Mail page 58 for information about the settings Alarm signal output from the Alarm Control connector on the rear panel of the recorder Alarm output When an event occurs a signal is output from the Alarm Control connector on the rear panel of the recorder to sound the buzzar The time the signal is output is set on the setup menu page 38 Eventlog is recorded When an event occurs the type of event and the time it occurred are recorded in an event log Images recorded during events are sent to an FTP server When an event occurs images are recorded from when the event starts for a set period of time and are automatically sent to an FTP server Refer to Time table page 46 FTP page 56 for information about the settings A PC is notified of an alarm according to Panasonic alarm protocol settings When an event or error occurs a PC is automatically notified
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