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Nortel Networks 400-S User's Manual

1. 36 Figure 2 Rear panel of the Instant Internet 400 S unit 37 Figure 3 Removing screws from cover of Instant Internet 400 S unit 47 Figure 4 Attaching the mounting bracket to the Instant Internet 400 S unit 48 Figure 5 Attaching the Instant Internet 400 S unit to the front of the rack 49 Figure6 DIP switches on the rear panel of the unit 55 Figure 7 Instant Internet 400 S unit LEDs 62 Figure8 HyperTerminal Connection Description dialog box 67 Figure9 HyperTerminal Connect To dialog box 68 Figure 10 HyperTerminal Com1 Properties dialog box 68 Figure Ti Command DAMES auae eg acid dd olde tat eade RD a ade on 69 Figure 12 HyperTerminal Connection Description dialog box 71 Figure 13 HyperTerminal Connect To dialog box 71 Figure 14 HyperTerminal COM1 Properties dialog box 72 Figure 15 V 35 adapter cable pinout diagram 78 Figure 16 X 21 DCE adapter cable diagram 79 Figure 17 Null modem adapter cable pinout diagram 80 Figure 18 Modem adapter cable pinout diagram 81 Setting Up the BayStack Instant Internet 400 S Unit 16 Figures 209375 A Tables 17 Tables
2. 9854EB V 35 X 21 A 26 pin autosensing serial connector O O Test CD RXD TXD O O 9853EB 1 Meg Modem 1 Meg modem interface card O sync with one RJ 11 connector for bs o LOOP the phone outgoing to modem and one RJ 11 connector for the 9874EC telco incoming from wall jack O LOOP is Power cords The AC power receptacle accepts the AC power cord supplied For installation outside of North America make sure that you have the proper power cord for your region Any cord used must have a CEE 22 standard V female connector on one end and must meet the IEC 320 030 specifications Setting Up the BayStack Instant Internet 400 S Unit 40 Chapter 3 Instant Internet 400 S hardware installation Table 4 lists specifications for international power cords Table 4 International power cord specifications Country Plug description Specifications Typical plug Australia AS3112 1981 Male plug 240 VAC 50 Hz Single phase Continental Europe CEE7 standard VII male plug Harmonized cord HAR marking on the outside of the cord jacket to comply with the CENELEC Harmonized Document HD 21 220 or 230 VAC 50 Hz Single phase 228FA US Canada Japan 100 or 120 VAC marking on the outside of the cord jacket to comply with the CENELEC Harmonized Document HD 21 NEMA5 15P male pl
3. chaque dispositif terminal indique pour viter toute surcharge le pourcentage de la charge totale qui peut tre raccord e un circuit t l phonique boucl utilis par ce dispositif La termination du circu t Setting Up the BayStack Instant Internet 400 S Unit 8 boucl peut tre constitu e de n importe quelle combinaison de dispositifs pourvu que la somme des indices de charge de l ensemble des dispositifs ne d passe pas 100 L indice de charge se trouve sur le modem Nortel Networks NA Inc software license agreement NOTICE Please carefully read this license agreement before copying or using the accompanying software or installing the hardware unit with pre enabled software each of which is referred to as Software in this Agreement BY COPYING OR USING THE SOFTWARE YOU ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT THE TERMS EXPRESSED IN THIS AGREEMENT ARE THE ONLY TERMS UNDER WHICH NORTEL NETWORKS WILL PERMIT YOU TO USE THE SOFTWARE If you do not accept these terms and conditions return the product unused and in the original shipping container within 30 days of purchase to obtain a credit for the full purchase price 1 License grant Nortel Networks NA Inc Nortel Networks grants the end user of the Software Licensee a personal nonexclusive nontransferable license a to use the Software either on a single computer or if applicable on a single authorized device iden
4. HyperTerminal establishes a connection to the modem and the cursor is positioned in the main HyperTerminal dialog box 7 Enter ats0O l w r This command instructs the modem to answer on the first ring and saves the settings to the modem Some modems respond with OK or a similar message when the settings are saved to the modem 8 Disconnect the modem from the PC 209375 A Chapter 7 Out of band management support 73 Connecting a modem to the Instant Internet unit Before you connect the modem to the Instant Internet unit you must turn off the unit Note Before you continue with this procedure be sure that you have properly configured the modem connection settings For details refer Configuring modem connection settings on page 70 To connect a dial up modem to the Instant Internet unit Turn off the Instant Internet unit 2 Plug one end of the DB9 serial cable into the AUX port on the rear of the Instant Internet unit Plug the other end of the cable into the modem Plug one end of the telephone cord into the modem and the other end into the wall phone jack Turn on the modem Turn on the Instant Internet unit If you are configuring the unit wait for LED 2 to glow amber Connecting to an Instant Internet unit You can use any terminal emulation software application to dial in to the Instant Internet unit To connect to the Instant Internet unit gt Dial the telephone number of
5. 209375 A Preface 21 MP NAT NEMA NOM NIC NT1 PAP POP POTS PPP PPPoE ROM SMTP SPID STP UL UTP VAC WAN Related publications Multilink Protocol Network Address Translation National Electrical Manufacturers Association Norma Oficial Mexicana Network Interface Card Network Termination Type 1 Password Authentication Protocol Point of Presence Plain Old Telephone Service Point to Point Protocol Point to Point Protocol over Ethernet Read Only Memory Simple Mail Transfer Protocol Service Profile Identifier Shielded Twisted Pair Underwriter Laboratories Unshielded Twisted Pair Voltage Alternating Current Wide Area Network For more information about using Instant Internet refer to the following publications e Important Notice for the BayStack Instant Internet Version 7 11 Part number 307603 E Provides instructions for viewing documentation and installing the Instant Internet software and third party applications Adobe Acrobat Reader Netscape Communicator and AniTa Terminal Emulator Installing the BayStack Instant Internet Management Software Version 7 11 Part number 209226 B Provides instructions for installing the Instant Internet software Setting Up the BayStack Instant Internet 400 S Unit 22 Preface e Using the BayStack Instant Internet Management Software Version 7 11 Part number 300868 G Provides an introduction to Instant Internet instructions for administerin
6. ISDN V 120 rate adaption Instant Internet does not support these proprietary protocols ISDN Service When you obtain ISDN service your telephone company may assign one or two Service Profile Identifier SPID numbers to your line Record the SPID number s on page 33 Leased Line Leased line T1 E1 V 35 or X 21 connections require Connection synchronous PPP or frame relay The Instant Internet 400 S unit supports one PVC for frame relay T1 Connection If you are using a T1 connection ask your T1 service provider for the framing format line encoding data type line build out rate multiplier and line speed Record this information on page 33 Setting Up the BayStack Instant Internet 400 S Unit 32 Chapter 2 Installation preparation Table 1 Installation checklist continued v Item Description E1 Connection If you are using an E1 connection ask your E1 service provider for the framing format line encoding data type line build out rate multiplier and line speed Record this information on page 33 Connect Time Charges Some ISPs and local telephone companies charge a flat fee for unlimited connect time and some charge fees according to the actual amount of time your Instant Internet unit is dialed in and connected Be sure that you understand your ISP s and local telephone company s policies PPPoE If you are connecting using PPPoE you must obtain a
7. User Name and Password from your ISP Record this information on page 33 Installation Information If you choose an ISP from the Nortel Networks list you need to give only the ISP s telephone number and your user name and password for access If you are using an analog or ISDN connection you can choose Default as your provider when you configure the unit and then enter your name servers If your ISP is not on the Nortel Networks list call the Nortel Networks Technical Solutions Center at 800 2LANWAN Express Routing Code 169 and provide some additional information so that Nortel Networks can create a dial up script specific to your ISP s access requirements Application Information Your ISP usually offers some additional services which you might consider Access to a NEWS server Access to a Post Office Protocol POP mail server and a Simple Mail Transfer protocol SMTP relay Individual POP mail user accounts for each user NOTE Be aware that a single user account from an ISP generally comes with only one POP e mail account You can arrange for additional e mail accounts with your ISP After completing this checklist you are ready to begin installing the Instant Internet hardware 209375 A Chapter 2 Installation preparation 33 Installation worksheet ISP Information ISP User Name This is the user name you enter to log on to your ISP account ISP Password This i
8. of the Rights in Technical Data and Computer Software clause of DFARS 252 227 7013 for agencies of the Department of Defense or their successors whichever is applicable 6 Use of Software in the European Community This provision applies to all Software acquired for use within the European Community If Licensee uses the Software within a country in the European Community the Software Directive enacted by the Council of European Communities Directive dated 14 May 1991 will apply to the examination of the Software to facilitate interoperability Licensee agrees to notify Nortel Networks of any such intended examination of the Software and may procure support and assistance from Nortel Networks 7 Term and termination This license is effective until terminated however all of the restrictions with respect to Nortel Networks copyright in the Software and user manuals will cease being effective at the date of expiration of the Nortel Networks copyright those restrictions relating to use and disclosure of Nortel Networks confidential information shall continue in effect Licensee may terminate this license at any time The license will automatically terminate if Licensee fails to comply with any of the terms and conditions of the license Upon termination for any reason Licensee will immediately destroy or return to Nortel Networks the Software user manuals and all copies Nortel Networks is not liable to Licensee for damages in any form solel
9. side of the Instant Internet unit Only three of the six holes in the mounting bracket are used on each side of the unit 3 Position your unit in the rack horizontally Your unit should be facing out from the rack Align the holes in the mounting bracket with the holes in the rack Attach your unit to the front of the rack using the mounting screws and washers provided Figure 5 209375 A Chapter 3 Instant Internet 400 S hardware installation 49 Figure 5 Attaching the Instant Internet 400 S unit to the front of the rack 10045FA Setting Up the BayStack Instant Internet 400 S Unit 50 Chapter 3 Instant Internet 400 S hardware installation 209375 A 51 Chapter 4 Seven port autosensing switch specifications The chapter lists the key features of the seven port autosensing switch and explains the components of the switch in detail Instant Internet 10 100 Ethernet switch overview The seven port switch on the front of the Instant Internet unit has seven 10 100 autosensing ports Each port automatically senses and adapts to the operating environment regardless of the type of cable straight through or crossover plugged into the port or whether the device at the other end of the cable is an Ethernet card such as in a PC or another hub or switch The seven port switch is designed to provide flexibility in configuring your network connections You can use the switch to e Add ha
10. slot A e Secondary or backup connection to your telephone company or Internet service provider for dial backup out of band management second WAN bounded in band channel card slot B e Third LAN interface card to support a WAN connection slot C e Second full duplex half duplex autonegotiating Ethernet connection Eth2 to connect to a router or bridge to support a Demilitarized Zone DMZ or to add another network segment e AUX port to directly connect a PC or modem for out of band management see Chapter 7 Out of band management support on page 65 e DIP switches see Chapter 5 DIP switch settings on page 55 e Power voltage selector switch 115 or 230 e Power supply connector and power switch Figure 2 illustrates the rear panel of the unit 209375 A Chapter 3 Instant Internet 400 S hardware installation 37 Figure 2 Rear panel of the Instant Internet 400 S unit Option card Option card backup connection Power voltage to telco to telco selector switch _ IFs en QU A L AS i AUX port Eth2 connection Eth3 connection Power Power Fan to PC to router switch supply or modem or bridge connector Configuration switches 9860EB Warning The Instant Internet unit contains a lithium battery There is a danger of explosion if the battery is replaced incorrectly The battery sh
11. connection cables refer to Appendix B Adapter cable pinout diagrams on page 77 Setting Up the BayStack Instant Internet 400 S Unit 66 Chapter 7 Out of band management support Configuring the Instant Internet unit through a PC direct connection To configure the unit with a PC using the out of band management feature you must e Connect the unit to the PC e Use terminal emulation software to configure and establish a connection Connecting a PC to the Instant Internet unit This procedure assumes that the Instant Internet unit is installed turned on and ready for operation LED 2 glows amber when the unit is ready for initial configuration Note You can connect any type of smart terminal in a similar manner gt To connect a PC to the Instant Internet unit 1 Plug one end of the null modem cable into the AUX port on the rear of the unit 2 Plug the other end of the cable into the serial port on the PC You can now use terminal emulation software to configure the Instant Internet unit using remote access commands Configuring a direct connection Regardless of the terminal emulation environment you use you must set the connection speed to 115200 set the flow control to hardware RTS CTS and connect the Instant Internet unit s AUX port to the PC s COMI port 209375 A Chapter 7 Out of band management support 67 This procedure provides instructions for configuring the HyperTermin
12. embody Nortel Networks and its licensors confidential and proprietary intellectual property Licensee shall not sublicense assign or otherwise disclose to any third party the Software or any information about the operation design performance or implementation of the Software and user manuals that is confidential to Nortel Networks and its licensors however Licensee may grant permission to its consultants subcontractors and agents to use the Software at Licensee s facility provided they have agreed to use the Software only in accordance with the terms of this license 3 Limited warranty Nortel Networks warrants each item of Software as delivered by Nortel Networks and properly installed and operated on Nortel Networks hardware or other equipment it is originally licensed for to function substantially as described in its accompanying user manual during its warranty period which begins on the date Software is first shipped to Licensee If any item of Software fails to so function during its warranty period as the sole remedy Nortel Networks will at its discretion provide a suitable fix patch or workaround for the problem that may be included in a future Software release Nortel Networks further warrants to Licensee that the media on which the Software is provided will be free from defects in materials and workmanship under normal use for a period of 90 days from the date Software is first shipped to Licensee Nortel Networks will replac
13. gt Login is displayed and you are prompted to enter a correct password You are given two more chances before Instant Internet ends the session and disconnects you When you successfully log on the command prompt is displayed Figure 11 and you can begin using remote access commands to configure the unit Figure 11 Command prompt BayStack Instant Internet tm version 7 11 Copyright c 1995 2000 Nortel Networks Corporation ii gt Configuring the Instant Internet unit through a dial up connection To configure the unit through a dial up connection using the out of band management feature you must es Connect the modem to a PC e Use a terminal emulation software application to configure the modem connection settings e Connect the modem to your Instant Internet unit Setting Up the BayStack Instant Internet 400 S Unit 70 Chapter 7 Out of band management support Connecting a modem to a PC For this procedure you do not need to load the modem drivers on the PC Note You can also connect a dumb terminal in a similar manner gt To connect a modem to a PC 1 Connect the modem s power cord to the modem and the power outlet as described in the modem s installation instructions Plug one end of the DB9 serial cable into the modem Plug the other end of the cable into the serial COM1 port on the PC Turn on the modem Configuring modem connection settings Regardless of the terminal emulation e
14. raccordement accept e Dans certa ns cas les fils int rieurs de l entreprise utilis s pour un service individuel ligne unique peuvent tre prolong s au moyen d un dispositif de raccordement homologu cordon rallonge t l phonique interne L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n empechent pas la d gradation du service dans certaines situations Acluellement les entreprises de t l communication ne permettent pas que l on raccorde leur mat riel des jacks d abonn sauf dans les cas pr cis pr vus pas les tarrifs particuliers de ces entreprises Les r parations de mat riel homologu doivent tre effectu es par un centre d entretien canadien autoris d sign par le fournisseur La compagnie de t l communications peut demander l tilisateur de d brancher un appareil la suite de r parations ou de modifications effectu es par l utilisateur ou cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit assurer que tous les fils de mise la terre de la source d nergie lectrique des lignes t l phoniques et des canalisations d eau m talliques s il y en a sont raccord s ensemble Cette pr cautions est particuli rement importante dans les r gions rurales Avertissement L utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours aux services d un lectricien L indice de charge IC assign
15. that Nortel Networks can create a dial up script specific to your ISP s access requirements and add your ISP to the list 209375 A Chapter 2 Installation preparation 31 Installation checklist Use the checklist in Table 1 to ensure a smooth installation As you check off each item record the information in the Installation worksheet on page 33 Table 1 Installation checklist v Item Description Type of Account Instant Internet can provide access to your entire network through a single Internet Protocol IP address for unlimited access to the Internet Ifyou want to use public IP addresses request a network account Ifyou want to use Network Address Translation NAT or you are using the Instant Internet unit as an IPX to IP gateway request a single user account Your ISP will provide you with a user name password primary access phone number optional alternate access phone number and name server IP address Record this information on page 33 Dial up Protocols If you are using a dial up connection in North America ensure that your ISP supplies true IP service using PPP protocols for analog and ISDN connections ISDN requires the synchronous PPP protocol with authentication via Password Authentication Protocol PAP or Challenge Handshake Authentication Protocol CHAP For a 128K connection Multilink PPP must be supported Some ISPs use their own proprietary protocols or for
16. the modem attached to the unit After you establish a connection you can begin using remote access commands to configure the unit For details refer to Reference for the BayStack Instant Internet Remote Access Commands Version 7 11 Setting Up the BayStack Instant Internet 400 S Unit 74 Chapter 7 Out of band management support 209375 A 75 Appendix A Technical specifications This appendix describes the physical and environmental specifications for your Instant Internet 400 S unit Physical specifications The Instant Internet 400 S unit is 17 13 inches wide by 15 25 inches deep by 3 53 inches high 19 inch rack mountable 2 rack units and weighs 13 2 pounds Electrical specifications e Input voltage 100 127Vac or 200 240Vac Input current 4A or 2A e Frequency 50 60 Hz e Power consumption 100 watts maximum e Safety agency approvals UL listed cUL CB certificate and report NOM Setting Up the BayStack Instant Internet 400 S Unit 76 Appendix A Technical specifications Environmental specifications The operating and nonoperating environment for the Instant Internet 400 S unit is as follows e Operating temperature 0 to 40 C maximum e Nonoperating temperature 25 to 70 C maximum e Operating humidity 8 minimum to 80 maximum Relative humidity noncondensing e Nonoperating humidity 5 minimum to 80 maximum Relative Humidity noncondensing e Operating altitu
17. with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to take whatever measures may be necessary to correct the interference at their own expense European requirements only EN 55 022 statement This is to certify that the Nortel Networks BayStack Instant Internet 400 S is shielded against the generation of radio interference in accordance with the application of Council Directive 89 336 EEC Article 4a Conformity is declared by the application of EN 55 022 Class A CISPR 22 Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take appropriate measures Achtung Dieses ist ein Ger t der Funkst rgrenzwertklasse A In Wohnbereichen k nnen bei Betrieb dieses Ger tes Rundfunkst rungen auftreten in welchen Fallen der Benutzer f r entsprechende Gegenma nahmen verantwortlich ist Attention Ceci est un produit de Classe A Dans un environnement dom
18. 0 S unit 35 EE 37 PINES uso aurai Durant Gi init Vidal idee 39 Setting the voltage selector switch 42 Instant Internet quick installation 43 Mounting your Instant Internet unit in a rack 46 Setting Up the BayStack Instant Internet 400 S Unit 12 Contents Chapter 4 Seven port autosensing switch specifications 51 Instant Internet 10 100 Ethernet switch overview 51 ee 52 RJ 45 10BASE T 100BASE TX Ethernet ports 52 MDI MDI X autosensing capability 53 LEDE aere ok de Se gera det ee ei doped Rok ipo deep pe dede pee tuo do 53 Chapter 5 e e te EE 55 DIP MID danser dE e AREA 55 Switch settings Tor normal operation dus eese i xr EIER EE mox ko ok 56 Switch settings for special configurations 56 Resetting your Instant Internet unit sssr aareueune ranas dana ra aa 58 Chapter 6 LEDs support and diagnostic functions 61 Interpreting Instant Internet LEDS 9 RR RR EEN EEN IER E 61 LEDs 1 through 8 and Power LED at power up sequence 62 LEDs 1 through 8 and the Power LED during operation 63 Using the seven port autosensing switch LEDs for troubleshooting 63 Chapter 7 Out of band manag
19. 16 X 21 DCE adapter cable diagram DB25M DV15M X 21 VF GND TDA RTA RDA CTSA RCA ETCA SGND TDB RTB RDB DTE CTSB RCB ETCB 9941EB Setting Up the BayStack Instant Internet 400 S Unit 80 Appendix B Adapter cable pinout diagrams Remote access adapter cables If you want to connect a PC or dial up modem directly to your Instant Internet 400 S unit to configure the unit using remote access commands out of band management you must provide the connection cable These are standard cables You can have a cable made according to the pinout diagrams in this appendix or you can purchase the cable from any computer supply store For more information on configuring your unit remotely refer to Reference for the BayStack Instant Internet Remote Access Commands Version 7 11 Null modem adapter PC to PC cable Figure 17 shows the pinout settings for a null modem adapter cable also referred to as a pc to pc file transfer cable This serial cable must have two DB 9 female connectors Use a null modem cable to connect a PC to the Instant Internet unit s AUX port for out of band management Figure 17 Null modem adapter cable pinout diagram DB 9 Connector DB 9 Connector Female Female TX 3 2 RX RX 2 3 TX RTS 7 8 CTS CTS 8 7 RTS DSR 6 4 DTR DCD 1 1 DCD DTR 4 DSR GND 5 5 GND 9959EA 209375 A Appendix B Adapter c
20. 2 S3 S4 S5 S6 S7 10 100 Link Activity O O O O O O O FOXO O O O O Q 9869EA LEDs 1 through 8 and Power LED at power up sequence If a failure occurs during the power up sequence the Power LED glows amber and one or more of LEDs 1 through 8 glow red This sequence indicates a hardware problem Call the Nortel Networks Technical Solutions Center page 23 for assistance If all LEDs glow amber or none of the LEDs illuminates check that the power voltage selector switch setting matches your power voltage For more information see Setting the voltage selector switch on page 42 Caution During normal operation the Power LED glows green except when updating the internal flash ROM While updating the flash memory the Power LED glows amber This amber LED indicates that it is not safe to turn off the unit without potentially damaging the contents of flash memory 209375 A Chapter 6 LEDs support and diagnostic functions 63 LEDs 1 through 8 and the Power LED during operation After the power up sequence is complete the LEDs indicate status and activity during operation as shown in Table 11 Table 11 LED status and appearance during operation LED Color Appearance Meaning Power Green Solid Unit has electrical power and is turned on Power Green and Solid Green and Unit is updating flash ROM DO NOT TURN Amber Flashing Amber TH
21. E UNIT OFF until light returns to green 1 Green Blinking Unit is operating normally Green Solid Unit is ready to service clients Green and Solid Green and Unit is communicating with clients Amber Flashing Amber 2 Amber Solid Unit is ready to run setup but cannot service clients normally occurs before unit has been configured 3 8 Green Solid Indicated interface see Note below is online 3 8 Green Flashing Indicated interface see Note below is dialing or attempting connection 3 8 Green and Solid Green and Traffic is on the indicated interface Amber Flashing Amber 3 8 Red Solid Indicated interface see Note below has failed Note The indicated interface is the interface associated with the LED s number This information is available in the main dialog box of the Setup program For more information refer to Using the BayStack Instant Internet Management Software Version 7 11 Using the seven port autosensing switch LEDs for troubleshooting The seven port autosensing switch has two LEDs for each port on the switch The top row of these LEDs displays speed link and activity The bottom row of LEDs displays whether the unit is operating in full or half duplex mode Setting Up the BayStack Instant Internet 400 S Unit 64 Chapter 6 LEDs support and diagnostic functions Use the LED display to help you identify the type of problem with the seven port autosensing switch and then verify that e
22. Meg modem or an external Ethernet device to connect to an access concentrator Note The speed of dial up connections can vary internationally Consult your local distributor for specifications Setting Up the BayStack Instant Internet 400 S Unit 28 Chapter 1 Introduction 209375 A 29 Chapter 2 Installation preparation This chapter describes the steps you should follow in preparing for Internet access explains some decisions you need to make before you install Your Instant Internet 400 S unit and provides an installation checklist and worksheet Preparing for Internet access To prepare for access to the Internet Obtain installation and service from your local telephone company telco Obtain an Internet connection from an Internet service provider ISP Connect the Instant Internet unit to your local area network LAN b amp b WO N 2a Obtain the power cord from the Instant Internet packaging Note Do not apply power to the Instant Internet unit until you have completed the installation steps in the procedure Instant Internet quick installation on page 43 Refer to Instant Internet quick installation on page 43 for more information Setting Up the BayStack Instant Internet 400 S Unit 30 Chapter 2 Installation preparation Making decisions Before you can access the Internet with your Instant Internet unit you must make the following decisions e Who will be you
23. Part No 209375 A November 2000 4401 Great America Parkway Santa Clara CA 95054 Setting Up the BayStack Instant Internet 400 S Unit NORTEL NETWORKS Copyright 2000 Nortel Networks All rights reserved November 2000 The information in this document is subject to change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel Networks NA Inc Trademarks NORTEL NETWORKS is a trademark of Nortel Networks BayStack Instant Internet and the Nortel Networks logo are trademarks of Nortel Networks All other trademarks and registered trademarks are the property of their respective owners Statement of conditions In the interest of improving internal design operational function and or reliability Nortel Networks NA Inc reserves the right to make changes to the products described in this document without notice Nortel Networks NA Inc does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein USA requirements only Federal Communications Commission FCC Compliance Notice Radio Frequency Notice Note This equipment has been tested and found to comply
24. Table 1 rie WE er DES A EE EC 31 Table 2 Ethernet interfaces coecseeqame eee awe eed nee eee Rad S RAO NR 38 Table 3 Communications interface cards 38 Table 4 International power cord specifications 40 Table 5 Voltage selector Switch settings sas dead Re ket XXE REES RA 43 Table 6 Switch settings for normal operation 56 Table 7 Switch settings for resetting the password 56 Table 8 Switch settings for resetting the password and user defined COBRA UIDES cid da Ae dri ca ds 57 Table 9 Switch settings to disable switch settings for resetting the password and user defined configurations 57 Table 10 Switch settings for resetting factory default conditions 58 Table 11 LED status and appearance during operation 63 Table 12 Seven port switch port status LEDs 64 Setting Up the BayStack Instant Internet 400 S Unit 18 Tables 209375 A 19 Preface This manual describes the BayStack Instant Internet 400 S unit This manual also describes what you do to install the Instant Internet hardware and to access the Internet Before you begin Before using this manual you need to do two things First write down the model number and serial number of your Instant Internet unit You will need this information if you call Nor
25. The switch is powered on e Each cable and port connection has the correct pin assignment and that no connectors are loose e The Link Activity LED glows for each port used If the Link LED is not on do the following e Verify that the device connected to your switch has a properly functioning power supply e Try using a different port on your switch to connect the device e Try using a different port on the device connected to your switch Table 12 describes the LEDs that monitor the seven port switch Table 12 Seven port switch port status LEDs Type Label Color Activity Meaning Port Status 10 100 Link Activity Green Solid Port is connected at 100 Mb s Port Status 10 100 Link Activity Amber Solid Port is connected at 10 Mb s Port Status 10 100 Link Activity Green Blinking 100 Mb s activity is occurring on the port Port Status 10 100 Link Activity Amber Blinking 10 Mb s activity is occurring on the port Port Mode FDX Green Solid Port is operating in full duplex mode Port Mode FDX Off Off Port is operating in half duplex mode 209375 A 65 Chapter 7 Out of band management support This chapter describes how to set up your Instant Internet unit for out of band management This feature enables you to configure the Instant Internet unit without installing the unit on a network or loading the Instant Internet management software A
26. able pinout diagrams 81 Modem adapter cable Figure 18 shows the pinout settings for a modem adapter cable This serial cable must have a DB 9 female connector and a DB 25 male connector Use a modem cable to connect a dial up modem to the Instant Internet unit s AUX port for out of band management Figure 18 Modem adapter cable pinout diagram DB 9 Connector DB 25 Connector Female Male DCD 1 8 RX 2 3 TX 3 2 DTR 4 20 GND 5 7 DCD 6 6 DSR 7 4 CTS 8 5 RI 9 22 9958EA Setting Up the BayStack Instant Internet 400 S Unit 82 Appendix B Adapter cable pinout diagrams 209375 A Index 83 Symbols Default provider 30 Numbers 1 Meg modem 26 3DES Encryption Module 58 A acronyms 20 altitude nonoperating 76 operating 76 analog modem 26 autonegotiating 26 35 37 51 52 autosensing 26 35 37 39 51 52 53 63 AUX port 36 65 73 C cable 100BASE T Ethernet connection 25 10BASE T Ethernet connection 25 1 Meg modem connection 25 crossover 53 DB9 serial 65 dial up connection 25 direct access 77 El connection 25 installing 44 ISDN connection 25 MDI 53 MDI X 53 modem 81 null modem 65 80 part number 77 pc to pc file transfer 65 80 pinout diagrams 77 remote access 80 RJ 11 connection 25 RJ 45 connection 25 RJ 48 connection 25 straight through 53 T1 connection 25 V 35 adapter 78 X 21 DCE adapter 79 CHAP 31 configuration out of band managem
27. al terminal emulation software Caution If you are configuring the unit wait for LED 2 to glow amber before you proceed To create a HyperTerminal PC connection profile 1 Start the HyperTerminal software The Connection Description dialog box opens Figure 8 Figure 8 HyperTerminal Connection Description dialog box Connection Description 21 xj Y New Connection Enter a name and choose an icon for the connection In the Name box enter a name for the connection In the Icon area select an icon for the connection Click OK The Connect To dialog box opens Figure 9 Setting Up the BayStack Instant Internet 400 S Unit 68 Chapter 7 Out of band management support Figure 9 HyperTerminal Connect To dialog box Connect To 5 From the Connect using list select COMI and then click OK The COMI Properties dialog box opens Figure 10 Figure 10 HyperTerminal Com1 Properties dialog box COM1 Properties 209375 A Chapter 7 Out of band management support 69 6 From the Bits per second list select 115200 to set the modem speed and then click OK HyperTerminal establishes a connection to the Instant Internet unit If the Instant Internet unit is password protected the session begins by requesting a password Enter the password for the Instant Internet unit and then press Enter Note If you enter an incorrect password the message Incorrect
28. ardous location e Protectors and grounding wire placed by the service provider must not be connected to removed or modified by the customer Specific information related to different types of communication connections Connecting an Instant Internet unit containing an analog modem It is not necessary to notify the telephone company before installing the modem However the telephone company may request the telephone number s to which the unit is connected and the related FCC information including the FCC Part 68 registration number and the ringer equivalence number 209375 A 7 Be sure that the telephone line you are connecting the modem to is a standard analog line and not a digital PBX party or coin telephone line If the modem is malfunctioning it may affect the telephone lines In this case disconnect the modem until the source of the difficulty is traced Connecting an Instant Internet unit containing an ISDN modem with NT When connecting this version of the product to the network avoid contact with the Telecommunications lead wire Telephone wiring can carry dangerous voltage from electrical faults or lightning The product is equipped with a standard 8 pin RJ 49C jack for connection to the ISDN network If you need to add wiring to your facility refer to the National ISDN Users Forum document NIUF 433 94 ISDN Wiring and Powering Guidelines Residence and Small Business Connecting an Instant Internet unit conta
29. ce Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN is located on the FCC Rules Part 68 label located on the bracket of the module or on the back of the unit Canada CS 03 Regles et reglements Avis L tiquette d Industrie Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme aux normes de protection d exploitation et de s curit des r seaux de t l communications comme le prescrivent les documents concernant les exigences techniques relatives au mat riel terminal Le Minist re n assure toutefois pas que le mat riel fonctionnera la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit s assurer qu il est permis de le raccorder aux installations de l entreprise locale de t l communication Le mat riel doit galement tre install en suivant une m thode accept e de raccordement L abonn ne doit pas oublier qu il est possible que la conformit aux conditions nonc es ci dessus n emp che pas la d gradation du service dans certaines situations Les r parations de mat riel homologu doivent tre coordonn es par un repr sentant d sign par le fournisse
30. ches You can use the switches on your unit to e Reset the password Table 7 which is useful if you forget the password e Reset the password and other user defined system configuration Table 8 e Disable the switch settings for resetting the password and user defined configurations Table 9 e Reset the original default factory settings Table 10 Table 7 shows the switch settings for resetting your unit s password Table 7 Switch settings for resetting the password 1 2 3 4 5 6 7 8 OFF ON D D D D D 209375 A Chapter 5 DIP switch settings 57 Table 8 shows the switch settings for resetting your unit s password as well as some user defined configurations Table 8 Switch settings for resetting the password and user defined configurations 1 2 3 4 5 6 7 8 OFF ON e e Caution If you use these switch settings to reset your unit the following user defined settings are removed or reset password hosts port mappings and unit configuration Table 9 shows the switch settings to disable the switch settings for resetting the password and user defined configurations Table 9 Switch settings to disable switch settings for resetting the password and user defined configurations 1 2 3 4 5 6 7 8 OFF ON e Setting Up the BayStack Instant Internet 400 S Unit 58 C
31. crobat Reader You can purchase selected documentation sets CDs and technical publications through the Internet at the www1 fatbrain com documentation nortel URL 209375 A Preface 23 How to get help If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller contact the technical support staff for that distributor or reseller for assistance If you purchased a Nortel Networks service program contact one of the following Nortel Networks Technical Solutions Centers Technical Solutions Center Telephone 33 4 92 966 968 800 2LANWAN or 800 252 6926 61 2 9927 8800 800 810 5000 EMEA North America Asia Pacific China An Express Routing Code ERC is available for many Nortel Networks products and services When you use an ERC your call is routed to a technical support person who specializes in supporting that product or service To locate an ERC for your product or service go to the www12 nortelnetworks com URL and click ERC at the bottom of the page Setting Up the BayStack Instant Internet 400 S Unit 24 Preface 209375 A 25 Chapter 1 Introduction This chapter introduces your Instant Internet 400 S unit and describes package contents available options for your Instant Internet unit and any requirements and compatibility issues Caution Before you install your unit make sure tha
32. d Universal Service Order Code USOC jack RJ48S When you request V 34 Service you must provide the telephone company with The required Universal Service Order Code USOC jack RJ11C The make model number Ringer Equivalence Number REN and FCC Registration number of the unit The REN helps you determine the number of devices you can connect to your telephone line and still have all of those devices ring when your number is called In most but not all areas the sum of the REN of all devices should not exceed 5 0 To be certain of the number of devices you can connect to your line you should call your local telephone company to determine the maximum REN for your calling area This equipment must not be used on party lines or coin lines e When you request ISDN U Interface Service you must provide the telephone company with The Facility Interface Code 02IS5 The Service Order Code s SOC 6 0F The required Universal Service Order Code USOC jack RJ49C e When you request ISDN S T Interface Service you must provide the telephone company with The Service Order Code s SOC 6 0N The make model number and FCC Registration number of the NT1 Note ISDN S T cannot be directly connected to the network When you request Primary Rate ISDN Service you must provide the telephone company with The Facility Interface Code 04DU9 1SN 1 544 MB ESF framing format with B8ZF coding The Service Order C
33. de 8 000 feet 2 438 meters maximum e Nonoperating altitude 30 000 feet 9 144 meters maximum e Acoustic Noise 50dBA at 3 feet 209375 A 77 Appendix B Adapter cable pinout diagrams This appendix describes the pinout settings for the V 35 X 21 modem and null modem adapter cables Direct access adapter cables Cable part numbers If you ordered your Instant Internet 400 S unit for use with a V 35 modem or X 21 modem you must provide the connection cable You can have a cable made according to the pinout diagrams in this appendix or you can order the cable from Nortel Networks using the following part numbers e V 35 Adapter Cable Part Number CQ2118005 X21 Adapter Cable Part Number CQ2118006 Setting Up the BayStack Instant Internet 400 S Unit 78 Appendix B Adapter cable pinout diagrams V 35 adapter cable Figure 15 shows the pinout settings for a V 35 modem adapter cable part number CQ2118005 Figure 15 V 35 adapter cable pinout diagram H DB 26 Male V 36 Connector Amp Pin 78365 1 Male CGND SGND RTS CTS DSR DCD DTR TDA RDA TDB RDB ETA RCA ETB RCB TCA TCB D gt C D E F H P R S T U V W X Y AA 9940EB 209375 A Appendix B Adapter cable pinout diagrams 79 X 21 DCE adapter cable Figure 16 shows the pinout settings for an X 21 DCE modem adapter cable part number CQ2118006 Figure
34. ds d unit s multiples Attenzione Se il dispositivo viene installato su una cremagliera non impilarlo su un altro dispositivo montato sulla cremagliera Ciascuna unit deve essere fissata alla cremagliera con le apposite staffe di montaggio Tali staffe non possono essere utilizzate per fissare pi unit Precauci n Al montar este dispositivo apilado con otros dispositivos no apile las unidades directamente unas sobre otras Cada unidad se debe fijar a la estructura mediante los soportes de montaje adecuados Los soportes de montaje no est n dise ados para soportar varias unidades tE COTA EE EA EAR Loy hee Alga y KOLICHEBA BAGG CESK 19 HIS MOGBARITID Ty RTS Y CAE LT GHz EX 25 7 y HI BADLY EXD KR DIRAIT EN TUE EA 209375 A Chapter 3 Instant Internet 400 S hardware installation 47 To mount your Instant Internet 400 S in a rack 1 Remove the three screws from the cover on each side of your Instant Internet unit as shown in Figure 3 Figure 3 Removing screws from cover of Instant Internet 400 S unit 10048FA 2 Attach the front mounting brackets to your unit using the screws that you just removed from the unit Figure 4 Setting Up the BayStack Instant Internet 400 S Unit 48 Chapter 3 Instant Internet 400 S hardware installation Figure 4 Attaching the mounting bracket to the Instant Internet 400 S unit 9863FB Note The mounting bracket is designed so that it will work on either
35. e defective media at no charge if it is returned to Nortel Networks during the warranty period along with proof of the date of shipment This warranty does not apply if the media has been damaged as a result of accident misuse or abuse The Licensee assumes all responsibility for selection of the Software to achieve Licensee s intended results and for the installation use and results obtained from the Software Nortel Networks does not warrant a that the functions contained in the software will meet the Licensee s requirements b that the Software will operate in the hardware or software combinations that the Licensee may select c that the operation of the Software will be uninterrupted or error free or d that all defects in the operation of the Software will be corrected Nortel Networks is not obligated to remedy any Software defect that cannot be reproduced with the latest Software release These warranties do not apply to the Software if it has been i altered except by Nortel Networks or in accordance with its instructions ii used in conjunction with another vendor s product 209375 A resulting in the defect or iii damaged by improper environment abuse misuse accident or negligence THE FOREGOING WARRANTIES AND LIMITATIONS ARE EXCLUSIVE REMEDIES AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Licensee is respons
36. e switch to network devices using standard unshielded twisted pair UTP cable The Instant Internet 400 S switch does not support shielded twisted pair STP cable Each port adapts to the correct network speed of 10 Mb s or 100 Mb s through autonegotiation with the network interface card NIC hub or other switch connected to the Instant Internet unit 209375 A Chapter 4 Seven port autosensing switch specifications 53 MDI MDI X autosensing capability When you plug an Ethernet cable into a port the switch autosenses whether the cable is MDI X normal or straight through or MDI uplink or crossover This feature enables you to connect the Instant Internet unit to another Ethernet connection regardless of whether you are using a straight through cable or a crossover cable Note Observe standard networking guidelines when you use the seven port switch to install or connect an Instant Internet 400 S unit to additional devices LEDs The LEDs on the Instant Internet 400 S unit switch provide information about the performance and status of the switch including link activity data transmission speed and duplex mode For more information on LEDs refer to Chapter 6 LEDs support and diagnostic functions on page 61 Setting Up the BayStack Instant Internet 400 S Unit 54 Chapter 4 Seven port autosensing switch specifications 209375 A 55 Chapter 5 DIP switch settings This chapter describ
37. ement support 65 Configuring the Instant Internet unit through a PC direct connection 66 Connecting a PC to the Instant Internet unit 66 Configuring a direct connection ENNER NEE ARR ENEE EAR ane ts 66 Configuring the Instant Internet unit through a dial up connection 69 Connecting s modem toa ER 70 Configuring modem connection settings 70 Connecting a modem to the Instant Internet unit 73 Connecting to an Instant Internet unit 73 209375 A Contents 13 Appendix A Technical specifications 0 cra esse 75 NEE EE r5 Electrical sSDOGIIGHIODITS e AE creeds e RexcEee X ERE E XR ARR REG dE Hat FO Environmental specifications ica ia soe dde 76 Appendix B Adapter cable pinout diagrams 77 Direct access adapter Cables soo ve se ua dune te x qne dees N e te EE 77 Gable pal LE 6 2 Er Ee dX cr S Ned P dob e Kar 77 ow o A E 78 X21 DOE adapt r Gable accord Rat 79 Remote access adapter cables nasa a EEN A A NEE eh CC AR 80 Null modem adapter PC to PC cable 80 Modam adapter Gable A sais EE EN E retard s dasa ested as 81 EX 6 ZEN A ARA AAA dass Fons 83 Setting Up the BayStack Instant Internet 400 S Unit 14 Contents 209375 A 15 Figures Figure 1 Front panel of the Instant Internet 400 S unit
38. ent 65 terminal emulation software 65 connection dial up 27 El 32 leased line 27 PPPoE 32 Tt 31 customer support 23 D DB9 serial cable 65 Demilitarized Zone DMZ 36 dimensions 75 DIP switch off position 55 on position 55 setting 55 using 55 DIP switch settings normal operation 56 resetting the password 56 57 resetting to factory default conditions 58 resetting user defined configurations 57 special configurations 56 DMZ connection 38 dumb terminal 65 E El connection datatype 32 framing format 32 leased line 26 Setting Up the BayStack Instant Internet 400 S Unit 84 Index line build out 32 line encoding 32 line speed 32 rate multiplier 32 setting up 32 environment nonoperating 76 operating 76 Ethernet connection 100BASE T 25 IOBASE T 25 F factory default conditions resetting 58 frame relay 27 31 full duplex FDX 52 64 H half duplex HDX 52 humidity nonoperating 76 operating 76 HyperTerminal 65 connection profile modem 70 connection profile PC 66 installation checklist 31 overview 43 unit specifications 76 worksheet 33 interface LED 63 Internet service provider Default provider 30 access phone number 31 additional services 32 name server 31 password 31 selecting 30 username 31 Internet Service Provider Hotline 30 ISDN card configuration option 26 NT1 26 ISDN connection Multilink Protocol 27 provider options 32 service connection 31 SPID nu
39. ernet unit When you turn on your Instant Internet 400 S unit the LEDs on the top left of the front panel illuminate LED 2 glows amber when the unit is ready for configuration For information about setting up your unit see Installing the BayStack Instant Internet Management Software Version 7 11 Setting Up the BayStack Instant Internet 400 S Unit 46 Chapter 3 Instant Internet 400 S hardware installation Mounting your Instant Internet unit in a rack To install your Instant Internet unit in an equipment rack you will need a Phillips screwdriver not included and the brackets screws and washers provided in the rack mounting kit UD QD Caution When mounting this device in a rack do not stack units directly on top of one another in the rack Each unit must be secured to the rack with appropriate mounting brackets Mounting brackets are not designed to support multiple units Achtung Wenn Sie dieses Ger t in einem Ger tegestell installieren stellen Sie die Ger te nicht direkt aufeinander Jedes Ger t mu mit entsprechenden Halterungen im Gestell befestigt werden Die Halterungen sind nicht daf r konzipiert mehrere Ger te zu tragen Attention Si cet appareil doit tre encastr dans un rack ne jamais empiler directement plusieurs unit s les unes sur les autres Chaque unit doit tre correctement fix e avec les membrures appropri es Les membrures ne sont pas con ues pour supporter le poi
40. es the Dual Inline Pins DIP switch settings for your Instant Internet 400 S unit including those for normal operation and for resetting your unit s password and configuration settings DIP switches DIP switches enable you to configure your Instant Internet unit for a particular type of operation There are eight DIP switches on the rear panel of your unit Figure 6 The switches are labeled left to right from 1 to 8 Figure 6 DIP switches on the rear panel of the unit Configure On 9871EA The switches have two possible positions on and off For the Instant Internet 400 S unit the off position is up and the on position is down Use a small instrument with a fine point such as the tip of a pen or a straightened paper clip to move the switches to the proper position Labels on the unit indicate whether a switch is on or off and the specific switch pattern indicates a specific configuration item Setting Up the BayStack Instant Internet 400 S Unit 56 Chapter 5 DIP switch settings Switch settings for normal operation Leave all switches off for normal operation as shown in Table 6 Table 6 Switch settings for normal operation 1 2 3 4 5 6 7 8 OFF D D D D D D D D ON Switch settings for special configurations During the power up sequence your Instant Internet 400 S unit checks the settings of the swit
41. estique ce produit risque de cr er des interf rences radio lectriques il appartiendra alors l utilisateur de prendre les mesures sp cifiques appropri es 209375 A EC Declaration of conformity This product conforms to the provisions of the R amp TTE Directive 1999 5 EC Japan Nippon requirements only Voluntary Control Council for Interference VCCI Statement CORB HUE EES E ERRE VCCI oH ef Ge EE EE Eer WEE CEA A LER gxmES EdREIICA 50Z4 oct Empire ET ZKLDBRENSZTEMHBVET Taiwan requirements Bureau of Standards Metrology and Inspection BSMI Statement LEMA BR FRUARER EEE PRA REA E EE aN Canada requirements only Canadian Department of Communications Radio Interference Regulations This digital apparatus BayStack Instant Internet 400 S does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications Reglement sur le brouillage radio lectrique du minist re des Communications Cet appareil num rique BayStack Instant Internet 400 S respecte les limites de bruits radio lectriques visant les appareils num riques de classe A prescrites dans le R glement sur le brouillage radio lectrique du minist re des Communications du Canada Canada CS 03 rules and regulations Notice The Industry Canada label identifies certified equipment This certification means that the equipment meets teleco
42. fiche appropri e et s il est bien agr pour utilisation sur votre installation lectrique D barrassez vous en imm diatement s il ne convient pas a l utilisation sur le secteur lectrique en usage dans votre pays et procurez vous un cordon conforme la r glementation nationale en vigueur Reportez vous a la documentation technique de ce produit pour obtenir des instructions d taill es d installation destin es un technicien qualifi Setting Up the BayStack Instant Internet 400 S Unit 42 Chapter 3 Instant Internet 400 S hardware installation Controllare questo cavo di alimentazione verificarne il collegamento con la presa appropriata nonch la certificazione per l uso nell impianto elettrico posseduto Non utilizzare assolutamente in caso tale cavo non sia adatto al sistema elettrico del paese in cui viene utilizzato e richiederne un altro certificato dall ente nazionale di fornitura elettrica a Attenzione Leggere attentamente Per le procedure di installazione che devono essere seguite dal personale di servizio consultare questa documentazione tecnica del prodotto Precauci n S rvase leer inmediatamente Inspeccione este cable de alimentaci n el ctrica y determine si viene con el enchufe apropiado y est debidamente certificado para el uso con su sistema el ctrico Si no cumple con los reglamentos del sistema el ctrico de su pa s desp jese de este cable de alimentaci n inmediatamente y obte
43. fter you connect a dumb terminal or a smart terminal for example a PC a Macintosh or a UNIX workstation and terminal emulation software for example HyperTerminal or ProComm Plus to the unit s AUX port you can use remote access commands to configure the unit For details refer to Reference for the BayStack Instant Internet Remote Access Commands Version 7 11 You can use out of band management any time including for initial configuration troubleshooting or daily management of the unit This chapter describes how to use a 32 bit Windows operating system and the HyperTerminal terminal emulation software to e Connect to the unit with a PC for out of band management For details refer to Configuring the Instant Internet unit through a PC direct connection next You must supply a null modem cable also referred to as a pc to pc file transfer cable to connect your PC to the Instant Internet unit e Configure an external modem to be used for out of band management For details refer to Configuring the Instant Internet unit through a dial up connection on page 69 You must supply a DB9 serial cable to connect your dial up modem to the Instant Internet unit These procedures assume that you have turned on the unit and no LEDs are glowing red For more information on installing the Instant Internet hardware refer to Chapter 3 Instant Internet 400 S hardware installation on page 35 For more information on the required
44. g the product and procedures for using Instant Internet features Reference for the BayStack Instant Internet Remote Access Commands Version 7 11 Part number 302005 F Provides instructions and commands for remotely accessing Instant Internet BayStack Instant Internet Software and Documentation Version 7 11 CD Part number 206664 D Provides manuals for using and installing the Instant Internet software and third party applications The CD contains the following documents Installing the BayStack Instant Internet Management Software Version 7 11 Setting Up the BayStack Instant Internet 100 Unit Setting Up the BayStack Instant Internet 100 S Unit Setting Up the BayStack Instant Internet 400 Unit Setting Up the BayStack Instant Internet 400 S Unit Using the BayStack Instant Internet Management Software Version 7 11 Reference for the BayStack Instant Internet Remote Access Commands Version 7 11 You can print selected technical manuals and release notes free directly from the Internet Go to the www25 nortelnetworks com library tpubs URL Find the product for which you need documentation Then locate the specific category and model or version for your hardware or software product Use Adobe Acrobat Reader to open the manuals and release notes search for the sections you need and print them on most standard printers Go to Adobe Systems at the www adobe com URL to download a free copy of the Adobe A
45. hapter 5 DIP switch settings Table 10 shows the switch settings for resetting your unit to factory default conditions Table 10 Switch settings for resetting factory default conditions 1 2 3 4 5 6 7 8 OFF ON D D D D D D Caution If you use these switch settings to reset your unit to factory default conditions the following user defined settings are removed or reset password hosts port mappings unit configuration access restrictions unit registration and encryption authorization If you purchased and installed the 3DES Encryption Module part number CQ1010005 you need to reinstall it If you used the switch settings in Table 9 to disable the reset password and configuration switch settings these settings are re enabled Resetting your Instant Internet unit Before you reset your Instant Internet unit be sure to back up the configuration If you back up the configuration you can easily restore it For details refer to Using the BayStack Instant Internet Management Software Version 7 11 To reset your Instant Internet unit 1 Turn off your unit 2 Set the switches to the configuration you want Refer to Switch settings for special configurations on page 56 209375 A Chapter 5 DIP switch settings 59 3 Turn on your unit The LEDs on the front of your unit flash and then glow steadily amber including the Power LED when they completely ma
46. ible for the security of its own data and information and for maintaining adequate procedures apart from the Software to reconstruct lost or altered files data or programs 4 Limitation of liability INNO EVENT WILL NORTEL NETWORKS OR ITS LICENSORS BE LIABLE FOR ANY COST OF SUBSTITUTE PROCUREMENT SPECIAL INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES RESULTING FROM INACCURATE OR LOST DATA OR LOSS OF USE OR PROFITS ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OF THE SOFTWARE EVEN IF NORTEL NETWORKS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO EVENT SHALL THE LIABILITY OF NORTEL NETWORKS RELATING TO THE SOFTWARE OR THIS AGREEMENT EXCEED THE PRICE PAID TO NORTEL NETWORKS FOR THE SOFTWARE LICENSE 5 Government licensees This provision applies to all Software and documentation acquired directly or indirectly by or on behalf of the United States Government The Software and documentation are commercial products licensed on the open market at market prices and were developed entirely at private expense and without the use of any U S Government funds The license to the U S Government is granted only with restricted rights and use duplication or disclosure by the U S Government is subject to the restrictions set forth in subparagraph c 1 of the Commercial Computer Software Restricted Rights clause of FAR 52 227 19 and the limitations set out in this license for civilian agencies and subparagraph c 1 ii
47. ining an ISDN modem without NT1 This version of the product is equipped with two standard 8 pin RJ 45 jacks for connection to the NT1 the BRI line can be attached to either jack and the unused jack can be used to connect a second ISDN device U NT1 Instant Internet ISDN Device 9611EA At the product interface point the interface cable must be wired straight through pin 1 at one end connected to pin 1 at the other end pin 2 to pin 2 etc and must have at least the middle 4 pins pins 2 3 4 and 5 connected The cables included in your package are wired in this fashion Your NT1 must be properly connected to your ISDN service check with your service provider If you need to add wiring to your facility refer to the National ISDN Users Forum document NIUF 433 94 ISDN Wiring and Powering Guidelines Residence and Small Business Avis L tiquette d Industr Canada identifie le mat riel homologu Cette tiquette certifie que le mat riel est conforme certaines normes de protection d exploitation et de s curit des r seaux de t l communications Toutefois le Minist re n assure pas que le mat riel fonctionnera a la satisfaction de l utilisateur Avant d installer ce mat riel l utilisateur doit assurer qu il soit permis de le raccorder aux installations de l entreprise locale de t l communications Le mat riel doit galement tre install en suivant une m thode de
48. k be sure to install the unit s rubber feet If the feet are not installed stick the adhesive side of the feet on the spaces provided on the bottom of the unit You need to use either the mounting brackets or the feet To install your Instant Internet hardware 1 Do one of the following e If you want to mount your Instant Internet unit in a rack you must do so before you connect it to your LAN Follow the procedure Mounting your Instant Internet unit in a rack on page 46 and then return to this procedure and continue with step 2 e If you do not want to mount your Instant Internet unit in a rack place the unit on any appropriately level surface that can safely support the weight of the unit and attached cables Make sure that there is adequate space around the unit for ventilation and access to cable connectors Allow at least 2 inches 5 1cm on each side for proper ventilation and 5 inches 12 7cm at the back for power cord clearance and ventilation Continue with step 2 2 With the tip of a pen slide the power voltage selector switch to the power voltage setting that matches your power voltage For more information see Setting the voltage selector switch on page 42 3 Attach one end of the communications cable to the appropriate connector on the rear panel of the Instant Internet unit e Ifyou are using an analog modem ISDN 1 Meg modem V 35 X 21 T1 or El connection use slot A for this connection e If
49. ltiplier 64K or 56K Line Speed in Kb s Is ISDN Dial backup available if requested E1 Connection Information This information is available from your El service provider If you are not using an El connection you do not need to provide this information Framing Format CCAS CAS or UNF Line Encoding HDB3 or AMI Data Type Normal or Inverted Line Build Out in dB Rate Multiplier 64K or 56K Line Speed in Kb s Is ISDN Dial backup available if requested 209375 A 35 Chapter 3 Instant Internet 400 S hardware installation This chapter helps you get to know your Instant Internet unit and provides instructions for connecting your unit to your LAN and WAN according to the type of connection you are using and for mounting the unit in a rack Before you install the Instant Internet hardware make sure that you are familiar with the physical and environmental specifications of the Instant Internet 400 S unit For more information refer to Appendix A Technical specifications on page 75 Caution Before you install your unit make sure that the power voltage selector switch setting matches your power voltage For more information see Setting the voltage selector switch on page 42 Getting to know your Instant Internet 400 S unit The front panel of your Instant Internet 400 S unit has the following indicators and connections Nine LEDs labeled 1 8 and Power indicate vario
50. mber 31 synchronous PPP 27 L leased line connection Et 27 31 El card 39 frame relay 31 requirements 31 speed 27 synchronous PPP 31 Ti 27 3 Ti card 39 Nas 20 2 Mel 25 3 LED interface 63 LEDs about 35 61 activity 63 after power up sequence 63 full duplex FDX 52 64 half duplex HDX 52 interpreting 61 Link Activity 52 64 normal operation 62 power up sequence 62 red 62 seven port autosensing switch 35 seven port switch 63 status 63 209375 A Index 85 troubleshooting 63 M MDI 53 MDIX 53 modem 1 Meg 25 26 analog 26 Mas 25 X21 25 modem cable 81 Multilink Protocol MP 27 N NT1 38 null modem cable 65 80 O out of band management 36 65 80 P package contents 25 PAP 31 password incorrect 69 providing 69 passwords resetting 56 pc to pc file transfer cable 65 80 phone cord 25 physical specifications 75 power cord warnings multilingual 41 Power LED 62 power switch 36 power voltage selector switch 25 35 36 43 44 PPP 27 51 PPPoE 27 32 ProComm Plus 65 product support 23 protocol analog 31 dial up 31 ISDN 31 PPP 31 PPPoE 32 proprietary 31 publications hard copy 22 related 21 R rack mounting 47 RJ 11 connector 38 39 RJ 45 connector 38 RJ 48 connector 39 S seven port autosensing switch features 52 function 51 LEDs 63 64 seven port switch LAN connection 45 LEDs 61 64 troubleshooting 63 size 75 smart terminal 65 SPID number 31 support Nor
51. ment and direct sunlight Avoid proximity to large electric motors or other electromagnetic equipment Be sure to choose a location near your router and LAN or WAN hubs and close to an electrical outlet Caution Before you begin installation make sure that the power voltage selector switch matches your power voltage see Setting the voltage selector switch on page 42 and the DIP switch settings are set to normal operation see Switch settings for normal operation on page 56 The communications connection is necessary to provide the link between your Instant Internet unit and your Internet service provider ISP To ensure a proper communications connection make sure that you have ordered the appropriate following services Installation from your telco e Service from your telco e Internet access service from your ISP Be sure to review the information in Installation checklist on page 31 Setting Up the BayStack Instant Internet 400 S Unit 44 Chapter 3 Instant Internet 400 S hardware installation If you experience problems during installation unplug all connections except the LAN connection and then restart the Instant Internet unit Note Do not apply power to the Instant Internet unit until you have completed the installation steps You can mount your Instant Internet unit in an equipment rack or place it on a flat surface If you choose not to mount the Instant Internet unit in a rac
52. mmunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent the degradation of service in some situations Setting Up the BayStack Instant Internet 400 S Unit A Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Notice For equipment using loopstart lines please note that the Ringer Equivalen
53. nga el cable requerido seg n las ordenanzas y c digos el ctricos nacionales Refi rase a la documentaci n t cnica de este producto para recibir informaci n detallada sobre los procedimientos que el personal calificado de reparaciones deber seguir ER RICREATO REWO RAS CMAICRSBAMRICM ZRT HOWE RMR SEHR A LC BE DPE EECH FAW LEER F23 TER OR AICP RBA Lice SICA BILL RR OMR AS RT ONCE PE CRAPS KOR ARCO ELTA RRR CO 5 ARM ERIK EX UR v TOPAZ HE OT FEV Setting the voltage selector switch The voltage of the Instant Internet unit must match the voltage of the power source If the switch is set to 110 and the voltage that the unit is connecting to is 200 or above you must return the unit for repair If the switch is set to 230 and the voltage that the unit is connecting to is 127 or below the unit may not function properly 209375 A Chapter 3 Instant Internet 400 S hardware installation 43 Table 5 shows the voltage selector switch settings for the different voltage ranges Table 5 Voltage selector switch settings Setting Voltage range 115 For voltages between 100 and 127 230 For voltages between 200 and 240 Instant Internet quick installation These steps guide you through the general process of installing your Instant Internet hardware Install your Instant Internet 400 S unit in a ventilated area that is dust free and away from heat vents warm air exhaust from other equip
54. nvironment you use you must set the connection speed to 115200 set the flow control to hardware RTS CTS and set the modem to answer on the first ring auto answer with the command string ats0 1 amp w r Some modems enable you to configure the modem to auto answer using DIP switch settings Refer to your modem s documentation for instructions This procedure provides instructions for configuring modem connection settings using the HyperTerminal terminal emulation software To configure modem connection settings using HyperTerminal 1 Start the HyperTerminal software The Connection Description dialog box opens Figure 12 209375 A Chapter 7 Out of band management support 71 Figure 12 HyperTerminal Connection Description dialog box Connection Description hr In the Name box enter a name for the connection In the Icon area select an icon for the connection Click OK The Connect To dialog box opens Figure 13 Figure 13 HyperTerminal Connect To dialog box Connect To 5 From the Connect using list select COMI and then click OK The COMI Properties dialog box opens Figure 14 Setting Up the BayStack Instant Internet 400 S Unit 72 Chapter 7 Out of band management support Figure 14 HyperTerminal COM1 Properties dialog box COM1 Properties Hardware 6 From the Bits per second list select 115200 to set the modem speed and then click OK
55. ode s SOC 6 0F The required Universal Service Order Code USOC jack RJ48C 2 Your telephone company may make changes to its facilities equipment operations or procedures that could affect the proper functioning of your equipment The telephone company will notify you in advance of such changes to give you an opportunity to maintain uninterrupted telephone service 3 If the unit causes harm to the telephone network the telephone company may temporarily discontinue your service If possible they will notify you in advance but if advance notice is not practical you will be notified as soon as possible and will be informed of your right to file a complaint with the FCC Setting Up the BayStack Instant Internet 400 S Unit 4 If you experience trouble with the unit please contact the Nortel Networks Technical Solutions Center in your area for service or repairs Repairs should be performed only by service personnel authorized by Nortel Networks United States 1 800 2LANWAN Valbonne France 33 4 92 96 69 68 Sydney Australia 61 2 9927 8800 Tokyo Japan 81 3 5740 1700 5 You are required to notify the telephone company when you disconnect the unit from the network UL listing C UL listing This information technology equipment is UL Listed and C UL Listed for the uses described in this and accompanying documents Connecting an Instant Internet unit to the network Important safety information To avoid contact with elect
56. ork Connection Options Devices Please refer to your specific product for a description of what option cards if any are included Compliance Statements for all the following devices are on file and available on request FCC Part 68 compliance statement This equipment complies with Part 68 of FCC Rules All direct connections to telephone network lines must be made using standard plugs and jacks compliant with FCC Part 68 Please note the following 209375 A 1 You are required to request service from the telephone company before you connect the unit to a network When you request service you must provide the telephone company with the following data When you request T1 Service you must provide the telephone company with The Facility Interface Code Provide the telephone company with all the codes below 04DU9 BN 1 544 MB D4 framing format 04DU9 DN 1 544 MB D4 framing format with B8ZF coding 04DU9 1KN 1 544 MB ESF framing format 04DU9 1SN 1 544 MB ESF framing format with B8ZF coding 04DU9 1ZN 1 544 MB ANSI ESF and ZBTSI without line power The telephone company will select the code it has available The Service Order Code s SOC 6 0F The required Universal Service Order Code USOC jack RJ48C When you request 56K 64K Service you must provide the telephone company with The Facility Interface Code 04DU5 56 64 The Service Order Code s SOC 6 0F The require
57. ould be replaced only by factory authorized personnel Interfaces Each unit has a autosensing autonegotiating seven port 10 100 Ethernet switch and two full duplex half duplex autonegotiating Ethernet LAN interface cards Depending on your unit you can have multiple communications interface cards Note The interface card s in your Instant Internet unit may not look exactly like those depicted in the illustrations Setting Up the BayStack Instant Internet 400 S Unit 38 Chapter 3 Instant Internet 400 S hardware installation Table 2 describes the Ethernet interfaces available for your Instant Internet 400 S unit Table 2 Ethernet interfaces Interface name Interface card Type Eth es AA d 9865EB Seven port Ethernet switch on the front of the unit More information is available in Chapter 4 Seven port autosensing switch specifications on page 51 Eth2 Link Act WOOT UU 000000000 000000000 00000000 AUX Configuration of Le Ethernet 10 100 9866EB Standard Ethernet interface on the back of the unit Use Eth2 as your DMZ connection Eth3 OALM O 100 O10 ar 9855EB Standard Ethernet interface card Use Eth3 as your WAN connection Table 3 describes the comm
58. r ISP e What type of connection will you use dial up connection analog or ISDN leased line connection T1 E1 V 35 or X 21 built in to Instant Internet cable modem xDSL modem PPPoE or an external router Selecting an Internet service provider There are thousands of ISPs from which to choose Nortel Networks maintains an updated list of the major national ISPs and as many local ISPs as possible You can choose an ISP from this list or you can locate a different one Either way try to choose an ISP that has a local access number so that you do not have to pay long distance charges You can look in the yellow page directory for local or regional ISPs or you can call a national ISP and ask if it offers local dial up access in your area Note Only a dial up connection analog or ISDN requires this type of service from an ISP If you are using a cable modem xDSL modem or external Ethernet device you do not have to obtain dial up service If your ISP is not on the selection list you see during Instant Internet installation select the Default provider from the list If you cannot connect to the Internet with the Default provider selected do one of the following e Call Nortel Networks Technical Solutions Center See page 23 for instructions on how to contact the center e Send an e mail message to support nortelnetworks com Be sure to have your provider s name location and contact person s phone number so
59. rdware to your LAN e Network several computers together e Connect your Instant Internet unit without purchasing additional hardware e Replace your existing 10BASE T or 100BASE T hub to save space Setting Up the BayStack Instant Internet 400 S Unit 52 Chapter 4 Seven port autosensing switch specifications Switch features The Instant Internet 400 S unit seven port switch offers e Seven RJ 45 1OBASE T 100BASE T autosensing Ethernet ports with autonegotiation capability The eighth port is used internally to connect to the internal Ethernet controller Comprehensive 10 100 Link Activity LEDs indicating link and activity status e Full duplex FDX and half duplex HDX mode support with one indicator LED per port e MDI uplink or crossover MDI X normal or straight through autosensing capability e Store and forward switching architecture One MB buffer memory When you plug an Ethernet cable into a port the switch e Autosenses the transmission speed 10 Mb s or 100 Mb s of the connected device e Autonegotiates with the connected device to operate in full or half duplex mode If the connected device is operating in half duplex mode only or does not have the capability to participate in the autonegotiation process the port defaults to half duplex mode Autosenses whether the cable is MDI or MDI X RJ 45 10BASE T 100BASE TX Ethernet ports The RJ 45 IOBASE T 100BASE TX Ethernet ports connect th
60. rical current e Never install electrical wiring during an electrical storm e Never install telephone jacks in wet locations unless that jack is specifically designed for wet locations e Use caution when installing or modifying telephone lines e Usea screwdriver and other tools with insulated handles e You and those around you should wear safety glasses or goggles Do not place telephone wiring or connections in any conduit outlet or junction box containing electrical wiring Warning Do not work on your telephone wiring if you wear a pacemaker Telephone lines carry electrical current Installation of inside wire may bring you close to electrical wire conduit terminals and other electrical facilities Extreme caution must be used to avoid electrical shock from such facilities You must avoid contact with all such facilities Telephone wiring must be at least 6 feet from bare power wiring or lightning rods and associated wires and at least 6 inches from other wire antenna wires doorbell wires wires from transformers to neon signs steam or hot water pipes and heating ducts Before working with existing inside wiring check all electrical outlets for a square telephone dial light transformer and unplug it from the electrical outlet Failure to unplug all telephone transformers can cause electrical shock Donot place a jack where it would allow a person to use the telephone while in a bathtub shower swimming pool or similar haz
61. s the password you enter to log on to your ISP account ISP Connection Phone Number This number is the primary phone number you dial to access your ISP account ISP Connection Alternate Phone Number This number is an alternate or backup phone number you dial to access your ISP account if the primary phone number is not working This phone number is optional Not every ISP supplies an alternate phone number ISP Name Server ISP Name Server optional The name server or domain name server DNS is the numeric IP address of your ISP s name server s It follows the format nnn nnn nnn nnn where n is a number between 0 and 255 Telephone Company Information ISDN SPID Number ISDN SPID Number SPID numbers are provided by your telephone company when you install an ISDN line Usually two SPID numbers are provided but sometimes one and sometimes even none is provided Only those using an ISDN connection need to provide this information Setting Up the BayStack Instant Internet 400 S Unit 34 Chapter 2 Installation preparation ISDN Phone Number required for answer optional ISDN Phone Number required for answer optional T1 Connection Information This information is available from your T1 service provider If you are not using a TI connection you do not need to provide this information Framing Format ESF or D4 Line Encoding B8ZS or AMI Data Type Normal or Inverted Line Build Out in dB Rate Mu
62. stant Internet 400 S unit is shipped with several options The standard unit includes a seven port autosensing autonegotiating 10 100 Ethernet switch on the front of the unit and two full duplex half duplex autonegotiating 10 100 megabits per second Mb s Ethernet connections You can also order your Instant Internet unit configured with one of the following Internal dual analog V 90 modem Internal ISDN 128K card with or without NT1 with a Plain Old Telephone Service POTS connection Internal 1 Meg modem Internal T1 connection with an ISDN backup connection Internal El connection with an ISDN backup connection Internal V 35 or X 21 serial connection with an ISDN backup connection gt Note If your unit does not have an internal analog modem or ISDN card gt disregard all references to dial up account and dial up configuration throughout this manual 209375 A Chapter 1 Introduction 27 Requirements and compatibility Instant Internet supports the following Internet connection types e Dial up Point to Point Protocol PPP connection with optional Multilink Protocol MP at up to two times V 90 ISDN connection using synchronous PPP and optional Multilink Protocol MP at up to 128 kilobits per second Kb s e Synchronous leased line connection at speeds up to 2 Mb s T1 El V 35 or X 21 using PPP or frame relay using RFC 1490 e Point to Point Protocol over Ethernet PPPoE connection using the 1
63. t the power voltage selector switch setting matches your power voltage For details refer to Setting the voltage selector switch on page 42 Instant Internet package The Instant Internet package contains Instant Internet 400 S unit e Depending on the type of connection you ordered your Instant Internet package contains one or more of the following connector cables RJ 11 cable phone cord for a dial up connection or 1 Meg modem connection ISDN cable for an Integrated Service Digital Network ISDN connection Two RJ 45 cables for a 10BASE T or 100BASE T Ethernet connection Two RJ 45 crossover cables for a LOBASE T or 100BASE T Ethernet connection RJ 48 cable for a T1 connection or an El connection X 21 modem you must provide the connection cable For pinout diagrams for V 35 and X 21 adapter cables refer to Appendix B Adapter cable pinout diagrams on page 77 Note If you ordered your Instant Internet unit for use with a V 35 or gt Setting Up the BayStack Instant Internet 400 S Unit 26 Chapter 1 Introduction Important Information for the BayStack Instant Internet Part number 307603 E Installing the BayStack Instant Internet Management Software Version 7 11 Part number 209226 B BayStack Instant Internet Software and Documentation Version 7 11 CD Part number 206664 D For contents see Related publications on page 21 Available options The In
64. tch the sequence for the selected switch settings Note If you used the switch settings in Table 9 to disable the reset password and configuration switch settings the Power LED glows amber and LEDs 1 8 flash red in the sequence of the selected switch settings Turn off your unit Reset the switches for normal operation Normal operation is when all the switches are in the off position Refer to Switch settings for normal operation on page 56 6 Turn on your unit Setting Up the BayStack Instant Internet 400 S Unit 60 Chapter 5 DIP switch settings 209375 A 61 Chapter 6 LEDs support and diagnostic functions This chapter describes how the LEDs work on your Instant Internet 400 S unit and how you can use them to interpret activity on your unit Interpreting Instant Internet LEDs The front panel of the Instant Internet 400 S unit has two sets of LEDs the eight LEDs on the left indicate failures and operational status of the unit The Power LED is always lit when your unit is turned on The 14 LEDs at the bottom center of the unit display status and settings for the seven port switch Figure 7 illustrates the LEDs on the front of the Instant Internet 400 S unit Setting Up the BayStack Instant Internet 400 S Unit 62 Chapter 6 LEDs support and diagnostic functions Figure 7 Instant Internet 400 S unit LEDs S1 S
65. tel Networks 23 switch power voltage selector 25 35 36 43 44 seven port 35 37 51 switch settings disabling 57 resetting the password 56 resetting to factory default conditions 58 Setting Up the BayStack Instant Internet 400 S Unit 86 Index resetting user defined configurations 57 special configurations 56 synchronous PPP 31 T T1 connection datatype 31 framing format 31 leased line 26 line build out 31 line encoding 31 line speed 31 rate multiplier 31 setting up 31 technical publications 22 technical support 23 telco 43 temperature nonoperating 76 Operating 76 terminal emulation software 65 COMI port 66 connection speed 66 70 HyperTerminal 65 modem command string 70 ProComm Plus 65 troubleshooting 63 U unit acoustic noise 76 altitude 76 AUX port 65 73 connecting directly modem 73 connecting directly PC 66 70 electrical frequency 75 electrical specifications 75 humidity 76 input current 75 input voltage 75 mounting inarack 46 75 nonoperating environment 76 operating environment 76 physical specifications 75 power consumption 75 safety agency approvals 75 unit temperature 76 unit resetting 58 user defined configurations resetting 57 V V 35 adapter cable 78 V 35 connection 27 31 V 90 analog modem 26 X X 21 DCE adapter cable 79 X 21 connection 27 31 209375 A
66. tel Networks Technical Support Model and serial numbers are located on the rear panel of your Instant Internet unit Model Example CQ2001E80 Serial Example I4000181CC404F Second you must complete the steps outlined in Chapter 2 Installation preparation on page 29 The steps include 1 Preparing for Internet access 2 Selecting an Internet service provider 3 Selecting the type of connection to use Setting Up the BayStack Instant Internet 400 S Unit 20 Preface Acronyms The following acronyms are used in this manual AC Alternating Current AUI Attachment Unit Interface CB Certification Body CEE Certification of Electrical Equipment CENELEC European Committee for Electrotechnical Standardization CHAP Challenge Handshake Authentication Protocol CSA Canadian Standards Associates cUL Underwriter Laboratories testing to Canadian standards dBA Decibels Audible DIP Dual Inline Pins DMZ Demilitarized Zone DNS Domain Name Service DSL Digital Subscriber Lines FDX Full Duplex HAR Harmonized HD Harmonized Document HDX Half Duplex IEC International Electrotechnical Commission IP Internet Protocol IPX Internetwork Packet Exchange ISDN Integrated Services Digital Network ISP Internet Service Provider Kb s Kilobits Per Second LAN Local Area Network LED Light Emitting Diode MB Megabyte Mb s Megabits Per Second MDI Medium Dependent Interface MDI X Medium Dependent Interface Crossover
67. tified by host ID for which it was originally acquired b to copy the Software solely for backup purposes in support of authorized use of the Software and c to use and copy the associated user manual solely in support of authorized use of the Software by Licensee This license applies to the Software only and does not extend to Nortel Networks Agent software or other Nortel Networks software products Nortel Networks Agent software or other Nortel Networks software products are licensed for use under the terms of the applicable Nortel Networks NA Inc Software License Agreement that accompanies such software and upon payment by the end user of the applicable license fees for such software 2 Restrictions on use reservation of rights The Software and user manuals are protected under copyright laws Nortel Networks and or its licensors retain all title and ownership in both the Software and user manuals including any revisions made by Nortel Networks or its licensors The copyright notice must be reproduced and included with any copy of any portion of the Software or user manuals Licensee may not modify translate decompile disassemble use for any competitive analysis reverse engineer distribute or create derivative works from the Software or user manuals or any copy in whole or in part Except as expressly provided in this Agreement Licensee may not copy or transfer the Software or user manuals in whole or in part The Software and user manuals
68. tting Up the BayStack Instant Internet 400 S Unit 10 LICENSEE ACKNOWLEDGES THAT LICENSEE HAS READ THIS AGREEMENT UNDERSTANDS IT AND AGREES TO BE BOUND BY ITS TERMS AND CONDITIONS LICENSEE FURTHER AGREES THAT THIS AGREEMENT IS THE ENTIRE AND EXCLUSIVE AGREEMENT BETWEEN NORTEL NETWORKS AND LICENSEE WHICH SUPERSEDES ALL PRIOR ORAL AND WRITTEN AGREEMENTS AND COMMUNICATIONS BETWEEN THE PARTIES PERTAINING TO THE SUBJECT MATTER OF THIS AGREEMENT NO DIFFERENT OR ADDITIONAL TERMS WILL BE ENFORCEABLE AGAINST NORTEL NETWORKS UNLESS NORTEL NETWORKS GIVES ITS EXPRESS WRITTEN CONSENT INCLUDING AN EXPRESS WAIVER OF THE TERMS OF THIS AGREEMENT 209375 A 11 Contents o EE 19 PES SOUNDS Sassmemeiactiatielanten ce doe seca EE EEN 19 POBRES EE 20 hee EE 21 How fa gef help EE 2d Chapter 1 InrodactiOl oris era kkA bes RAGUOURAEROREXOORG ER UD RE ACROR AR SUR RARE 25 instant Internet package ea cce opea S EE a BLEU ee dR d 25 a useqesci aseedadidaieaAddqdEee add Ed dq qEQRdc d Ca E 26 Requirements and compatibility 27 Chapter 2 Installation preparation 29 Preparing for Internet ACCESS Ae ad ELE NEE NEIE ME eR EKER EM RRO A 29 Making EE A e 30 Selecting an Internet service provider 30 KE E Ei EE 31 Instalan wOIKSDBBL sise bade AAA 33 Chapter 3 Instant Internet 400 S hardware installation 35 Getting to know your Instant Internet 40
69. ug 50 60 Hz UL recognized UL stamped Single phase on cord jacket CSA certified CSA label PA secured to the cord United Kingdom 240 VAC BS1363 male plug with fuse 50 Hz Harmonized cord HAR Single phase 209375 A Chapter 3 Instant Internet 400 S hardware installation 41 Caution Please read immediately Inspect this power cord and determine if it provides the proper plug and is appropriately certified for use with your electrical system Immediately discard this cord if it is inappropriate for your country s electrical system and obtain the proper cord as required by your national electrical codes or ordinances Refer to this product s technical documentation for detailed installation procedures to be followed by qualified service personnel Achtung Bitte sofort lesen Sehen Sie nach ob dieses Netzkabel ber den richtigen Stecker verfiigt und fiir die Verwendung in Ihrem Stromversogungsnetz zertifiziert ist Falls dieses Kabel nicht fiir das Stromversorgungsnetz in Ihrem Land geeignet ist darf es nicht verwendet werden Besorgen Sie sich ein Kabel das die Vorschriften der Zulassungsbeh rden in Ihrem Land erf llt Die technische Dokumentation dieses Produkts enth lt ausf hrliche Installationsanweisungen die nur von qualifiziertem Kundendienstpersonal ausgefiihrt werden diirfen Attention Lisez ceci imm diatement Examinez ce cordon d alimentation pour d terminer s il dispose de la
70. unications interface cards available for your Instant Internet 400 S unit Table 3 Communications interface cards Interface name Interface card Type Dual Analog Line Phone Line Ld rts iJ it Phone 9857EB Analog modem interface card with two RJ 11 connectors for phones outgoing to modem and two RJ 11 connectors for telcos incoming from wall jack ISDN U ISDN O B2 OLK OB Phone 9856EC ISDN U interface card integrated NT1 with one POTS connector and one RJ 45 connector 209375 A Chapter 3 Instant Internet 400 S hardware installation 39 Table 3 Communications interface cards continued Interface name Interface card Type ISDN S T ISDN interface card no integrated NT1 with one POTS connector and one RJ 45 connector ISDN Phone 3 Tn Ch i12 OBI OB2 OLK TR 10047EB T1 T1 interface card leased line with one RJ 48 connector for T1 O O Q ALM FAIL Sync Loop O iui 9854EB EI E1 interface card leased line with one RJ 48 connector for E1 O O Sync Loop ALM FAIL O O
71. ur L entreprise de t l communications peut demander l utilisateur de d brancher un appareil la suite de r parations ou de modifications effectu es par l utilisateur ou cause de mauvais fonctionnement Pour sa propre protection l utilisateur doit s assurer que tous les fils de mise la terre de la source d nergie lectrique des lignes t l phoniques et des canalisations d eau m talliques s il y en a sont raccord s ensemble Cette pr caution est particuli rement importante dans les r gions rurales Avertissement L utilisateur ne doit pas tenter de faire ces raccordements lui m me il doit avoir recours un service d inspection des installations lectriques ou un lectricien selon le cas Avis Veuillez prendre note que pour tout appareillage supportant des lignes de type loopstart l indice d quivalence de la sonnerie IES assign chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent tre raccord s une interface La terminaison d une interface t l phonique peut consister en une combinaison de quelques dispositifs la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 Le REN figure sur l tiquette FCC Rules Part 68 situ e sur le support du module ou l arri re de l unit Modular components used in this assembly This product contains a base unit and possibly one or more of the following Communication and Netw
72. us active or error conditions for your Instant Internet unit For details refer to Chapter 6 LEDs support and diagnostic functions on page 61 e A seven port autosensing autonegotiating Ethernet switch provides a means for connecting to your network and enables you to eliminate an extra switch or hub on your LAN Each port adapts to the correct network speed 10 Mb s or 100 Mb s the duplex mode of the connected device and the correct MDI status of the cable For details refer to Chapter 4 Seven port autosensing switch specifications on page 51 Setting Up the BayStack Instant Internet 400 S Unit 36 Chapter 3 Instant Internet 400 S hardware installation Seven 10 100 Link Activity LEDs labeled S1 S7 display port status for the switch For details refer to Chapter 6 LEDs support and diagnostic functions on page 61 e Seven FDX LEDs labeled S1 S7 display port mode status for the switch For details refer to Chapter 6 LEDs support and diagnostic functions on page 61 Figure illustrates the front panel of the unit Figure 1 Front panel of the Instant Internet 400 S unit NORTEL BayStack Instant Internet 400 S NETWORKS o o o o o o 9862EA The rear panel of the unit contains the following switches and connectors e Primary connection to your telephone service company telco or Internet service provider
73. y by reason of the termination of this license 8 Export and re export Licensee agrees not to export directly or indirectly the Software or related technical data or information without first obtaining any required export licenses or other governmental approvals Without limiting the foregoing Licensee on behalf of itself and its subsidiaries and affiliates agrees that it will not without first obtaining all export licenses and approvals required by the U S Government i export re export transfer or divert any such Software or technical data or any direct product thereof to any country to which such exports or re exports are restricted or embargoed under United States export control laws and regulations or to any national or resident of such restricted or embargoed countries or ii provide the Software or related technical data or information to any military end user or for any military end use including the design development or production of any chemical nuclear or biological weapons 9 General If any provision of this Agreement is held to be invalid or unenforceable by a court of competent jurisdiction the remainder of the provisions of this Agreement shall remain in full force and effect This Agreement will be governed by the laws of the state of California Should you have any questions concerning this Agreement contact Nortel Networks 4401 Great America Parkway P O Box 58185 Santa Clara California 95054 8185 Se
74. you are using an external Ethernet device use the Ethernet connector in the option slot Eth3 to connect to the external modem Be sure to use the proper cable straight through or crossover for this connection 209375 A Chapter 3 Instant Internet 400 S hardware installation 45 If you are using an Ethernet connection to attach to a router or bridge use the Ethernet connector Eth2 on the bottom left of your unit Be sure to use the proper cable straight through or crossover for this connection Note You use the second Ethernet connection Eth2 to connect a DMZ or to connect two LANs together You use the third Ethernet connection Eth3 available in slot C to configure a backup connection to your telco or for a second WAN bounded in band channel card Attach the other end of the communications cable to the appropriate source phone jack ISDN jack T1 jack El jack cable modem or external router Do one of the following To use the Instant Internet unit as your LAN switch attach up to seven workstations to the seven port switch on the front panel of the unit To connect the Instant Internet unit to your LAN attach one end of the LAN cable straight through or crossover to one of the ports on the seven port switch and attach the other end of the cable to your LAN Plug the power cord into the rear panel of the Instant Internet unit Plug the power cord into an AC wall outlet Turn on the Instant Int

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