NEC Express5800/R120d-2E SR Installation Guide
Contents
1. 2 3 Installing Express Report Service MG This section describes the procedure of installation of Express Report Service MG oe Important 1 Logon as an administrator 2 Start the setup program Perform EXPMGYsetup exe in EXPRESSBUILDER In the environment that user account control is activated on Windows Vista Windows Server 2008 or later version User account control window is displayed Click Continue and go onto the next procedure 3 Click Next Express Report Service MG Setup Welcome to the InstallShield Wizard for Express Report Service HG The InstallShield Wizard will install Express Report Service MG on pour computer To continue click Mest Setup Status ExpressReportService MG s configuring pour new sofware installation InstallShield Cancel 4 Click OK Express Report Service MG Setup Express Report Service MG is installed successfully It is necessary to send opening report by opening tool The installed is complete The functions of installed Express Report Service MG will be enabled after the OS is restarted o Important 2 4 Opening Tool 2 4 1 Opening report Express Report Service comes into operative through Opening after installation of Express Report Service MG 1 Start AlertViewer 2 Click Tool Report Settings Report Setting Tool starts Alert Manager File Setting View2. 1 Start AlertViewer 2 Click Tool Report Settings Report Setting Tool starts Alert Manager File Setting View BESA Options Help Eg Q Express Report Service MG gt Opening Tools Sy AlertLog Start the Express Reprot Service MG Opening Tools Click Tool Express Report Service MG Opening Tool Express Report Service Opening Tool starts Click Stop Service and then click Next Express Reprot Services MG Opening Tools Opening Information List User System Code Open Info Expiration Date Server 00840001 Open 1999 231 Opening report Update Opening Information f Change expiration date f Stop Service Do Report Setting camel tp 15 5 Click Stop Service 16 Express Reprot Services MG Opening Tools Stop Service User System Code Open into Expiration Date EL Agog Open 399571 231 Stop Service lt Back Cancel Help When Service Stop Report is done properly the following window is displayed Opening Tools Lol i 1 Service Stop Report succeeded 6 Click Finish to end Opening Tool 2 4 3 Change of expiration date When the term of Express Report Service expired change the expiration date And to do that an extension of Express Report Service contract is required 1 Start AlertViewer 2 Click Tool Report Settings Report Setting Tool starts Alert Manager File Setting View MA Options Help Eg
3. l Dial Mode s Pulse Tone Re dial Interval Er seconds The port is shared by the remote access service Report Comment 1 2 3 4 Test Report comcel Hep HTTPS Express Reprot Services MG Opening Tools HTTPS Setting A x Destination f you want to change the destination please change the destination definition file and then read it Read Destination Proxy Server Setting Donot Use Proxy Server Using the Given Proxy Server Address Part Secondary Testl nd Primary Test lst lt Back Gua tee HTTPS is available only for use with the OS such as Windows Vista Windows Server 2003 R2 or later For the OS preceding version of Windows Vista or Windows Server 2003 R2 e g Windows XP HTTPS is displayed in grayout 13 8 Click Test report Opening Tools x 9 Click Next Opening report screen is displayed Express Reprot Services MG Opening Tools Opening Report Ed ServerName User System Code Open info Expiratic Server SE A 00g Unpen 9999 1 gt Opening Report lt Back Cancel Help 10 Click Opening report When Opening report is done properly the following window is displayed Opening Tools ad 1 Opening report succeeded 11 Click Finish to end Opening Tool 14 2 4 2 Stop the service To disable Express Report Service stop the service
4. BEWA Options Help Express Report Service MG gt Opening Tools 63 AlertLog Start the Express Reprot Service MG Opening Tools 10 3 Click Tool Express Report Service MG Opening Tool 4 Express Report Service Opening Tool starts When no server is registered on the operation window the following message is displayed Opening Tool does not start Opening Tools A The server is not registered on the operation window Please start the tool after registering Setup Report Opening CD or FD in an appropriate drive and enter a drive name in Location then click Read Express Reprot Seryvices MG Opening Tools Opening Informat El User System Code Open Into Expiratic Server Server S Read Opening Information Location EN Browse Read f Opening report f Change expiration date f Stop Service 17 Cee e When Report Opening CD or FD is read properly the following window is displayed Opening Tools User System Code POOSEWACOOL Server Name Cancel Please specify the server name For the user system code Select a server name which corresponds to User System Code then click OK o Important User System Code is allocated to a server Select the correct one 5 To modify the content of Opening Information click Update Opening Information If you do not need to do it skip this procedure and go onto the next procedure 6 Selec
5. are specified In Tool YYY section YYY is any of the sequence number from 001 to 999 specify individual log command In Command specify the absolute path of log command In Directory specify the absolute path where the log gathering command is executed In LogFile specify the absolute path When a folder is specified the all files under it includes subfolders are collected Specify the events as SourceNameXX EventIDXX XX is any of the sequence number from 01 to 99 In SourceNameXxX specify the source name of the target When is given all source name are specified In EventIDXX specify the target event ID Specify the event ID all 32 bytes events in hexadecimal beginning with Ox Multiple event IDs can be given separated by When is given all event IDs are specified In IPadr when IP address of the server in which failure occurred is passed to commands as parameters select Yes When IP address is not passed specify NO or do not enter IPadr Concerning the event that corresponds with multiple ToolYYY all collecting commands are executed In this case Timeout is applied to the session until after all command execution is completed It is not applied to each collecting command When no command is written in DefaultTools section log gathering is executed concerning only the event defined in Tool Y YY Even if 7 is d
6. is displayed Base Setting Repot Receive Receive from Agent TCFIF Configure Recerving Into 3 Click Setting for receiving information to start the receiving information setting tool setting for receiving information Registration skatus of receiving information Detailed Information Vers lt Reading status of receiving information Detailed Information S E Storage place of receiving information Browse Read Close 19 2 5 2 Setting for storage place of receiving information 1 Enter a storage place directly into storage place of receiving information or Click Browse on Setting for receiving information screen When clicked Browse the following window Browse for Folder is displayed Browse for Folder Please specify the Folder where the receiving information is In Winxp x66 en Fs My Documents I H My Computer H wka RZ x86 Jp iC H Win p 64 Jp D Sg Wip 56 jp KE e insp x56 en Fs tl DVD Drive 65 i H Control Panel Shared Documents Administrator s Documents 1 Esmpro s Documents ye Cancel 2 Specify the folder where the receiving information is and then click OK Specified location for storage place of receiving information is displayed as the following window Setting for receiving information Registration status of receiving information Detailed Information A Reading status of
7. receiving information Detailed Information Vers lt gt Storage place of receiving information FR SSS Read Close 20 2 5 3 Read in of receiving information When clicked Read receiving information is read in from storage place of receiving information The information is displayed on Registration status of receiving information window When no information is indicated in storage place of receiving information i e registerable information does not exist nothing is shown in the window Setting for receiving information Registration status of receiving information Detailed Information Reading status of receiving information Detailed Information IPMI PET ES Es Storage place of receiving information FAURPTMG_EXIT Browse Close 21 22 2 5 4 Entry operation Go over the indicated items in Reading status of receiving information Select the ones that need registering and next click Register for registration When registration is completed the window display changes as below Setting for receiving information 2 l Registration status of receiving information BMZ Detailed Information IPMI PET i A Reading status of receiving information Detailed Information lt gt Storage place of receiving information FARPTMG_EXIT Browse a rasa Close 2 5 5 Delete operation Select an item shown in Registration status of receiv
8. text In addition to safety related symbols urging caution 3 other types of notations are used in this document These notations have the following meanings o Important SI Indicates information that is helpful to keep in mind when using this server Tips Setup The following is needed for the setup of Express Report Service MG Prepare beforehand The contract of hardware maintenance service for this computer or Express Report Service For details of the contract contact your dealer When starting Express Report Service MG Opening Key File containing contract information must be applied to the target server Opening Key File is provided by Support Center upon our Opening preparation Concerning file presentation and file application we offer you two methods of delivery as follows Download via network If you sign up Express Report Service MG for NEC Support Pack entry site or Customer entry site you can download the Opening Key File after our preparation is done following after your application Opening CD or Opening FD If you sign up Express Report Service MG with an application form or a contract document enclosed with the product we first look at your application When our preparation of Opening is done Opening CD or Opening FD with Opening Key File is sent from Support Center Wait for a while after it follows a procedure for application 2
9. 3 R Express Report Service MG gt Opening Tools lt q AlertLog Start the Express Reprot Service MG Opening Tools Click Opening Tool or select Tool Express Report Service MG Opening Tool Express Report Service Opening Tool starts 4 Select Change expiration date and then click Next Express Reprot Services MG Opening Tools Opening Information List User System Code Expiration Date Server 00840001 Expiration 2003 12 91 Browse C Opening report Update Opening Information s Change expiration date f Stop Service Do Report Setting com eo 17 5 Click Change Expiration date Express Reprot Seryvices MG Opening Tools Change Expiration Date ES User System Code Open Into Expiration Date Server EL w A000 Expiration 2003 72 31 lt ii gt Change Expiration Date Back Cancel Help To enter License Key the following window is displayed License Key is available by extension of Express Report Service contract 6 Click Finish to end Opening Tool 18 2 3 Setting for receiving information In regard to receiving information follow the setting procedure below described 2 5 1 Start Setting for receiving information tool To start Setting for receiving information tool refer to the following procedure 1 2 Start AlertViewer Click Tool Report Settings and then click Setting Base Setting Receive
10. Exoress 5800 NEC Express Report Service MG Installation Guide Chapter 1 Introduction Chapter 2 Express Report Service MG EXPMG_E IG W 003 01 001 NEC Corporation 2012 Contents A PRE mee agan na danna nk 2 AbDreviations 01Operalg Ste Sassari 3 A nsec cas ntact Uh a NR FR RT IR 0 eres 4 Warnings and Additions to This Document axes ia a i a td 5 ls Pero AAA o e e e o eee ean eee er eee ee ees 6 2 Express Repon Service MG si A Seedeuc us deck enacaeenneceiee etna 7 2 I SV SIEM IE QUIE MENS otr gin ecc elias oli cee aeons 7 2 2 Before staring instalam A A ln 7 2 3 Installing Express Report Service MO dt 8 A o A ieee 9 2A LOPE TEDO otitis ion NU NPR SENS NT NNV ds 9 AD A Sl Conde naan a Cenasced A ndatnecedeaaeed nedoa 15 2 4 3 Change of expiration date ni dia 17 2 5 Setting for receiving information cccccceececcccccecceeeseeceeeeeceeeeeeeceeeeeseeeseeeeeeeesseeeeeeceeeeeseeaseeeeeeeesseaeaeeeeeeessaaagsees 19 2 5 1 Start Setting for receiving information tOOl oooonnccnnnccccoconncnnnncconononnnnnnnonononnnnnnnnnnnonnnnnnnnnnnnnnnnaneninnnins 19 2 5 2 Setting for storage place of receiving information ccooonncnnccccnnnnnccnnnncnncnnnnnnnnnnnnnnnnnnononnnnnnnnnnnnnnnonnnnrnnnnnnnnss 20 20 Read Of FECCIVINIG Mo Mal mos tia ir ld 21 OLA as eRe ee te al RN Renee eee eee ere 22 A VR IR eng eer een ee ee ree eee 22 AA A o tet el EA E A a E 22 2 6 Uninstalling Express Report Servi
11. Express Report Service MG This section explains necessary setup procedure to introduce Express Report Service MG Make sure to read through it before you use Express Report Service MG Registration to Express Report Service allows you to report automatically to Support Center on failure information includes preventive maintenance information and that can be sent via E mail or modem This service permits you to detect system troubles in advance and to maintain the computer promptly in case of trouble Generally Express Report Service operates in conjunction with NEC ESMPRO Agent For this reason NEC ESMPRO Agent is indispensable to use the service But if your server corresponds to a model to which NEC ESMPRO Agent is not applicable install Report Service MG to NEC ESMPRO Manager 2 1 System requirements Express Report Service MG requires the following hardware and software 1 Hardware Memory 18 0 MB or more Free hard disk drive space 30 0 MB or more Modem via Dial up In regard to support modem contact Support Center for details Mail Server via Internet mail SMTP is used as a protocol 2 Software NEC ESMPRO Manager NEC ESMPRO Manager supported OS 2 2 Before starting installation Express Report Service MG must be installed after the installation of NEC ESMPRO Agent If Express Report Service MG is already installed refer to 2 8 Notes for Renewal of Express Report Service MG
12. ce MG oocccccccccccccnncconnccconoonncnnnnnonnnnonncnnnnnonnnnnnnnnnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 23 A lagi a la dese eee aate Blaia r a la cee ada to esesandanecana 24 A A Sere ene ee E OR em ee eee ern eee eee eer Seen ee eee 26 Abbreviations of Operating Systems Windows Operating Systems are referred to as follows Notations in this document Official names of Windows Windows Server 2008 R2 Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 Windows Server 2008 Standard Windows Server 2008 Enterprise Windows Server 2008 Datacenter Windows Server 2008 Foundation Windows Server 2008 Standard 32 bit Windows Server 2008 Enterprise 32 bit Windows Server 2008 Datacenter 32 bit Windows Server 2003 R2 Windows Server 2003 R2 Standard x64 Edition Windows Server 2003 R2 Enterprise x64 Edition Windows Server 2003 R2 Standard Edition Windows Server 2003 R2 Enterprise Edition Windows Server 2003 Windows Server 2003 Standard x64 Edition Windows Server 2003 Enterprise x64 Edition Windows Server 2003 Standard Edition Windows Server 2003 Enterprise Edition Windows 7 Windows 7 Professional 64 bit Edition Windows 7 Ultimate 64 bit Edition Windows 7 Professional 32 bit Edition Windows 7 Ultimate 32 bit Edition Windows Vista Windows Vista Business 64 bit Edition Windows Vista Enterprise 64 bit Edition Windows Vista Ultimate 64 bit Edition Windows Vis
13. efined in NoneTrouble section log collection of Tool YYY section log is executed concerning the event written in Tool YYY section 25 2 4 Notes Uninstalling NEC ESMPRO Manager Express Report Service MG must be uninstalled prior to uninstalling of NEC ESMPRO Manager Port where connect a modem In reference to usage of a modem in a device with no COM port contact to Support Center Ports used in Express Report Service MG Usage of security software with firewall functions may block reports of Express Report Service MG The followings are the programs that Express Report Service MG uses when sending alerts Therefore make sure to exclude them from block target of security software AMSADM EXE AMVMAIN EXE In addition following ports are used 25 SMTP When Report via Internet mail is applied 110 POPS When Authentication is set for sending report by E mail When you change the report method When you change the report method from via Internet mail or via Dial up to Via HTTPS or from via HTTPS to via Internet mail or via Dial up you should do reopening Follow the instruction described in the section 2 4 Opening Tool and execute reopening When you change the report method from via Internet mail to via Dial up you do not need to do reopening and vice versa
14. ing information and click Delete to remove it 2 5 6 Close When clicked Close Setting for receiving information tool ends 2 6 Uninstalling Express Report Service MG This section describes the procedure of uninstallation of Express Report Service MG oe Important 1 Logon as an administrator 2 Select Program from the Start menu and then select Setting Control Panel al Lie Programs and Features Control Panel Home Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Ta Turn Windows features on or off Organize Uninstall Change c Name _ Publisher express Report Service HTTPS 2 1 Express Report Service MG E Intel R Network Connections 14 8 43 0 NEC ESMPRO Agent f NEC ESMPRO Manager Ver 5 25 n xG1 Volari 27 29 295 79M 211 211M Display Driver NEC Product version 2 10 0000 Help link 3 Select Express Report Service MG and click Uninstall Change or Change Remove The following window is displayed 4 Click Yes Express Report Service MG Setup Do you want to uninstall Express Report Service MG 5 When the following window is displayed click OK Express Report Service MG Setup x ee O Express Report Service MG is uninstalled successfully Uy Now Express Report Service MG is uninstalled It is necessary to res
15. mand execution event ID Command is registerable from Tool001 Tool999 In Configuration section specify parameters In Timeout specify number of seconds to stop collecting failure information In MaxSize specify maximal size of collecting failure information log count by KB When 0 is given unlimitedly possible In DefaultTools section specify log information for the case of not specifying individual log commands In Command specify the absolute path of log command In Directory specify the absolute path where the log gathering command is executed In LogFile specify the absolute path When a folder is specified the files under it includes subfolders are collected In IPadr when IP address of the server in which failure occurred is passed to commands as parameters select Yes When IP address is not passed specify NO or do not enter IPadr In NoneTrouble section specify events that are not the targets for log gathering Specify the events as SourceNameXX EventIDXX XX is any of the sequence number from 01 to 99 In SourceNameXX specify the source name of the target When is given all source name are specified In EventIDXX specify the target event ID Specify the event ID all 32 bytes events in hexadecimal beginning with Ox Multiple event IDs can be given separated by When is given all event IDs
16. t Opening file and click Next Express Reprot Services MG Opening Tools Select Report Suppress Interval Suppress a report of the same event for 60 minutes lt Back ne gt Cool He HTTPS is available only for use with the OS such as Windows Vista Windows Server 2003 R2 or later For the OS preceding version of Windows Vista or Windows Server 2003 R2 e g Windows XP HTTPS is displayed in grayout 11 7 Select a report method and click Next The window differs according to the access Specify necessary information in an appropriate window Internet Mail Express Reprot Services MG Opening Tools internet Mail seti ES Base Setting Io center certer com Subject Express Alert Notification Mail Server SMTP mail server com E mail Address Jabe mail server som SMTP Port number 25 Default W Send Date field lt Back Cancel Help Express Reprot Services MG Opening Tools internet Mail Opti Ed W Mail Server Authentication MailServe POP popservencom SS Account Hame JAccount Password 1 POP Port Humber 110 Default walt Time ES seconds Default e Use Remote Access Service Entries to Use Diap Ex User User Password tT Test Report Cancel Help 12 Dial up Express Reprot Services MG Opening Tools Dial up Setting Ed Base Setting Primary Phone Number 101 2345 6789 Secondary Phone Number Serial Port COM
17. ta Business 32 bit Edition Windows Vista Enterprise 32 bit Edition Windows Vista Ultimate 32 bit Edition Windows XP Windows XP Professional x64 Edition Windows XP Professional Trademarks EXPRESSCLUSTER is a registered trademark of NEC Corporation Microsoft Windows Windows Vista and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries MegaRAID is a registered trademark of LSI Corporation All other product brand or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners Warnings and Additions to This Document 1 Unauthorized reproduction of the contents of this document in part or in its entirety is prohibited 2 Thecontents of this document may change without prior notice 3 Do not make copies or alter the document content without permission from NEC Corporation 4 Every effort has been made to ensure the completeness of this document However if you have any concerns or discover errors or omissions please contact your retailer 5 Regardless of these 4 items NEC Corporation assumes no responsibility for effects resulting from operations 6 The sample values used in this document are not the actual values I Introduction Before you use the product read through this document carefully which gives you the proper usage of the utility Notations used in the
18. tart OS 23 2 7 Definition file When selected HTTPS as a report method this procedure must be followed eln case of trouble Log gathering Log report function Concerning log information reported in conjunction with failure information specify it in accordance with the following conditions Configuration TimeOut xxxx MaxSize 0 DefaultTools Command c xXxx xxx xxx bat LogFile xxx xx xxx log Directory c xxxxxx IPadr YES or NO NoneTrouble SourceName01 xxxxxxx EventlDO1 xxXxXX XXXXXX XXXXX SourceName02 xxxxxxx EventIDO2 Xxxxxx XXXXXX XXXXX Tool001 SourceName01 xxxxxxx EventlDO1 xxXxXX XXXXXX XXXXX Command c xxx xxx xxx bat LogFile c xxx xxx xxx log Directory C XxX XXx IPadr YES or NO Tool002 SourceName01 xxxxxxx EventID0O1 Xxxxxx XXXXXX XXXXX Command c xxx xxx xxx bat LogFile c xxx xxx xxx log Directory c Xxxxbo000 IPadr YES or NO lt Path ESMPRO AlertMan Work WMGReprt gt lt File name MGHTPLOG gt Specifies a time out period sec Specifies an attachable maximal log size KB When 0 is given unlimitedly possible Used for events in which a command is undefined Log file name or folder Directory where the command is executed IP address argument entry for the server in which failure occurred Specifies sources of exempt command execution event ID Specifies sources of exempt com
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