Napoleon Fireplaces EF38H User's Manual
Contents
1. Tsao ee y ow V l i ia _ 1 Position log 1 as shown so that the bottom end is pressed against the left inner side of the chamber The log base is molded to cradle the underside of log 1 allowing it to rest diagonally as shown 2 For correct positoning of log 2 the top end of log 1 must be lifted up off the base as shown 3 The bottom end of log 2 is pressed against the inner right side of the chamber The underside branch of log 2 fits under the top end of log 1 to achieve the final position GLASS REPLACEMENT Slot for glass Slot for glass Insert the glass into the slots located at the sides of the viewing area Slide the glass down the front of the unit until it rests against the bottom lip of the viewing area W415 0330 B 03 25 04 TRIM INSTALLATION l l NOTE Bending the tabs may be required in order to achieve correct alignment with the slots as shown J 1 Insert the top clips on the back of the trim into the slots in the top of the view ing area on the appliance as shown 2 The lower clips located underneath the viewing area of the appliance fit over the slots on the bot tom window ledge of the trim as shown The trim is secure when you hear the bottom clips click into place OPENING AND CLOSING CHAIN L During operation of the appliance the louvres may become hot l The2. CLAM DEALER REPLACEMENT PARTS EW ACCESSORIES PART NO DESCRIPTION Use only accessories designed for and listed with the I W300 0061 FRONT GLASS 2 W497 0001 PLASTIC DIFFUSER EF38F model 3 W272 0001 RUBBER FOOT p PART NO DESCRIPTION 4 W062 0016 FAN HEATER ASSEMBLY 21 EFF K FRONT FACIA 5 W380 0013 THERMOSTAT KNOB 22 CDV3 4L LOUVRE OVERLAY POLISHED BRASS 6 W385 0256 CONTROL PANEL LABELA BP CDV3 24L LOUVRE OVERLAY POLISHED BRASS 7 W385 0258 CONTROL PANEL LABEL B 22 CDV3 4LSS LOUVRE OVERLAY sTAINLESS STEEL 8 W387 0001 60 WATT LIGHT BULB 22 CDV3 24LSS LOUVRE OVERLAY STAINLESS STEEL 9 W387 0002 7 WATT LIGHT BULB 10 W435 0004 FLAME EFFECT MOTOR 11 W660 0022 THERMOSTAT SWITCH 12 W660 0023 MAIN POWER SWITCH 13 W660 0024 MOMENT SWITCH 14 W660 0032 REMOTE CONTROL TRANSMITTER 15 W660 0033 RECEIVER 16 W010 0936 FLAME EFFECT ASSEMBLY Fg W045 0001 NYLON BEARING 18 GL 637 LOG SET 19 W135 0173 LOG 1 20 W135 0174 LOG 2 W415 0330 B 03 25 04 11 TROUBLE SHOOTING GUIDE SYMPTOM No Flame Light but everything else is gt working properly Flame light but no movement in the flame Remote control not working Heater works but there is no air flow Fan works but there is no heat Fireplace will not turn on Heater does not turn off Excessive noise coming from the top of the unit Odour I Heater cycling on and off The fireplace turns off
3. portant to allow for the finished facing materials when set ting the depth of the frame 4 Remove the two screws a from the sides of the fire LS place and attach the nail ing tabs with the screws 5 To determine the final location of the nailing tab you must first determine the thickness of your fin ishing material i e drywall This will determine the dimension from the con trol panel front edge to the nailing tab Secure with a sheet metal screw supplied 6 Attach the nailing tabs to the frame 2 Corner installation ar w _ gt N Note In order to avoid the possibility of exposed insulation or vapour barrier coming in contact with the fireplace body it is recommended that the walls of the fireplace enclosure be finished ie drywall sheetrock as you would finish any other outside wall of a home This will ensure that clearance to combustibles is maintained within the cavity HEARTH A hearth is NOT necessary but is recommended for aes thetic purposes The finished height of the hearth must be accounted for when framing in the fireplace to ensure that there is 3 8 air space under the fireplace COLD CLIMATE INSTALLATION WARNING It is MANDATORY to have an insulated wall be hind the fireplace when the fireplace is being installed on an outside wall or chase LOG INSTALLATION
4. A Main power on off Activates the power to the firelace from the remote control B Fire Log Accent Light To illuminate the fireplace Can be used as a Nite Lite G C Flame effect and speed 1 2 3 4 off D Fan Heater on off Turns the fan and heater on and off E Sound optional Batteries NOT included Two AA batteries required Manual Controls Flame Speed MANUAL CONTROLS By opening the top louvres with the louvre tabs you can access the manual controls for the fireplace 1 Power activates power to the fireplace Must be on for the fireplace to work 2 Manual Control activates buttons 3 4 amp 5 3 Fire Log Accent Light switches the light on and off that illuminates the fireplace Can be used as a Nite Lite 4 Flame Effect and Speed switches the flame on Re peated pressing of the switch cycles the flame through speeds 1 to 4 and off 5 Fan Heater turns the fan and heater on and off 6 Thermostat Controls the temperature of the area To increase the temperature turn the dial clockwise The heater may emit a slight harmless odour when first used This odour is a B normal condition caused by initial heat ing of internal heater parts Thereaf fer any odour is normally the result of household dust settling on the heater element Light MAINTENANCE BULB REPLACEMENT If you notice the flame look is darker on one side of the fireplace
5. check the light bulbs to ensure that one has not burned out Bulb must be replaced with a MAX 60 watt incandescent clear light bulb 1 Replace the bulb turn the circuit breaker off or unplug the appliance 2 Remove the front facia 3 Detach the light access panel by removing the four screws 4 Replace the burned out light bulb using a new 60 watt clear incandescent bulb 5 Replace access panel and front facia 6 Turn on the power or plug the appliance back in 7 Turn on the main power and test FIGURE 1 z S m i lt D UII2E UOR9 IzID8 IE PIO IK O JJ J TT YUYU r Eye Light Access Panel W415 0330 B 03 25 04 MANTEL Depending on the width of the mantel it may be installed higher or lower from the top of the louvre opening See drawing and chart below for proper installation height of your combustible mantel piece Non combustible mantels may be installed at any height above the appliance open ing When using paint or lacquer to finish the mantel such paint or lacquer must be heat resistant to prevent discolouration FIREPLACE SIDEVIEW OPTIONAL HEARTH 0 inches 0 inches 0 inches 0 inches Nailing Tab Installation Set the control panel front edge flush with the finished wall surface W415 0330 B 03 25 04 1 Choose fireplace location 2 Place fireplace in position 3 Frame in fireplace with header across the top It is im
6. Do not cover cord with throw rugs runners or similar coverings Arrange cord away from traffic area and where it will not be tripped over 17 To disconnect heater turn controls to off then remove the plug from the outlet 18 Use this heater only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons 19 SAVE THESE INSTRUCTIONS W415 0330 B 03 25 04 LOCATING YOUR ELECTRIC FIREPLACE Your new fireplace may be installed into an existing masonary or zero clearance fireplace It may also be in stalled using a prefabricated cabinet available from your dealer or may be built into a wall For the best effect install the fireplace out of direct sunlight 32 She 28 1h 30 1 2 w 10 he4 2 gt 5 OPERATION This fireplace is supplied with a infrared remote control This remote control operates with an arc of 50 and has to be pointed at the infrared eye for it to work See fig 1 REMOTE CONTROL INITIALIZATION This procedure is required every time the power is turned off or lost to the unit 1 Turn on the power button of the hand held remote con trol If there is no beep access the front control panel 2 To access the control panel open the louvres with the louvre tabs 3 Make sure that the main power switchG of the front con trol panel is turned on 4 Repeat step 1 USAGE OF THE REMOTE CONTROL
7. on it s behalf any other liabilities with respect to the sale of the product Any damages to fireplace brass trim or other component due to water weather damage long periods of dampness condensation damaging chemicals or cleaners will not be the responsibility of NAPOLEON The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your authorized dealer The warranty registration card must be returned within fourteen days to register the warranty NAPOLEON reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON GOING PRODUCT IMPROVEMENTS NAPOLEON IS A REGISTERED TRADEMARK OF WOLF STEELLTD PATENTS U S 5 303 693 801 CAN 2 073 411 2 082 915 WOLF STEELLTD W415 0330 B 03 25 04 4 IMPORTANT INSTRUCTIONS 1 READ ALL INSTRUCTIONS BEFORE USING THIS APPLI ANCE THIS APPLIANCE IS HOT WHEN USED 2 To avoid burns DO NOT let bare skin touch hot surfaces The trim around the heat outlet becomes hot during fire place operation Keep combustible material such as fur niture pillows bedding paper clothes and draperies at least 3 feet from the front of the unit 3 CAUTION Extreme caution is necessary when any fire place is used by or near children or invalids also when ever the heater is left operating and u
8. with the product and all local and national building and fire codes This limited warranty does not cover damages caused by misuse lack of maintenance accident alterations abuse or neglect and parts installed from other manufacturers will nullify this warranty This limited warranty further does not cover any scratches dents corrosion or discolouring caused by excessive heat abrasive and chemical cleaners nor chipping on porcelain enamel parts mechanical breakage of PHAZER logs and embers In the first year only this warranty extends to the repair or replacement of warranted parts which are defective in material or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions Napoleon will not be responsible for installation labour or any other expences related to the re installation of a warranted part and such expences are not covered by this warranty Notwithstanding any provisions contained in this Limited Warranty NAPOLEON S responsibility under this warranty is defined as above and it shall notin any event extend to any incidental consequential or indirect damages This warranty defines the obligations and liability of NAPOLEON with respect to the NAPOLEON electric fireplace and any other warranties expressed or implied with respect to this product its components or accessories are excluded Napoleon neither assumes nor authorizes any third party to assume
9. 0330 B 03 25 04 NAPOLEON electric fireplaces are manufactured under the strict Standard of the world recognized ISO 9001 2000 Quality Assurance Certificate NAPOLEON products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work Once assembled the complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure that you the customer receive the quality product that you expect from NAPOLEON NAPOLEON ELECTRIC FIREPLACE LIMITED WARRANTY Electrical components and wearable parts such as fan heater motors switches nylon bear ing components and remote controls are covered and Napoleon will provide replacement parts free of charge during the first year of the limited warranty Light bulbs are NOT covered by the warranty Any labour related to warranty repair is not covered CONDITIONS AND LIMITATIONS NAPOLEON warrants its products against manufacturing defects to the original purchaser only i e the individual or legal entity registered customer whose name appears on the warranty registration card filed with NAPOLEON provided that the purchase was made through an authorized NAPOLEON dealer and is subject to the following conditions and limitations This factory warranty is nontransferable and may not be extended whatsoever by any of our representatives Installation must be done in accordance with the installation instructions included
10. INSTALLER THESE INSTRUCTIONS MUST BE CONVEYED TO AND REMAIN WITH THE HOMEOWNER CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS CSA C2 22 No46 UL1278 CSA STANDARD e NAPOLEON QUALITY FIREPLACES INSTALLATION AND OPERATION INSTRUCTIONS FOR ELECTRIC FIREPLACE HEATER MODEL EF38H WARNING IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY AN ELECTRICAL SHOCK OR FIRE MAY RESULT CAUSING PROPERTY DAMAGE PERSONAL INJURY OR LOSS OF LIFE FOR YOUR SAFETY DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPOURS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE UHPBA Hearth Patio amp Barbecue Association R 2000 Wolf Steel Ltd 24 Napoleon Rd Barrie ON L4M 4Y8 Canada 705 721 1212 fax 705 722 6031 www napoleonfireplaces com ask napoleon on ca W415 0330 B 03 25 04 TABLE of CONTENTS PG 2 4 INTRODUCTION 9 ELECTRICAL CONNECTION Warranty Important Instructions 10 REPLACEMENTS Locating Your Fireplace Ordering Replacement Parts Replacement Parts 5 6 OPERATION Accessories R te Control ana Cono 41 TROUBLE SHOOTING GUIDE Maintenance 6 8 FINISHING Mantel Installation Clearance to Combustibles Framing and Finishing Hearth Cold Climate Installation Log Installation Glass Replacement Trim Installation Louvres 12 SERVICE HISTORY PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE WARNING Do not burn wood or other materials in this fir
11. cking the air inlets on the bottom of the unit Should not be on high pile carpet that can block air inlets Consult your local dealer Remove the 5 screws from the control panel and check that the fuse is not blown or loose W415 0330 B 03 25 04 12 Special Concerns Service Performed Wolf Steel Fireplace Service History Service Technician This fireplace must be serviced annually depending on usage Dealer Name Date W415 0330 B 03 25 04
12. eplace Adults and especially children should be alerted to the hazards of high surface temperatures of the louvres and heater area and should stay away to avoid burns or clothing ignition Supervise young children when they are in the same room as the fireplace Due to high temperatures the fireplace should be located out of traffic and away from combustible mate rial such as furniture and draperies Clothing or other flammable material should not be placed on or near the fireplace Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace It is imperative that the control compartments circulating blower and its passageway in the fireplace are kept clean More frequent cleaning may be required due to excessive lint from carpeting bedding material etc The fireplace area must be kept clear and free from combustible materials gasoline and other flamma ble vapours and liquids Under no circumstances should this fireplace be modified Do not use this fireplace if any part has been under water Immediately call a qualified service technician to inspect the fireplace and to replace any part of the control system which has been under water Do not operate the fireplace with the glass door removed cracked or broken Use only with a glass door certified with the fireplace Do not strike the fireplace glass door NOTE Changes other than editorial are denoted by a vertical line in the margin W415
13. nattended 4 Do not operate if the power cord or fireplace is dam aged or if the unit is dropped or damaged in any manner 5 Under no circumstances should this fireplace be modi fied Use it only as described in the manual Any repairs to the fireplace should be carried out by a qualified service person 6 Do not use outdoors 7 Do not insert or allow foreign objects to enter any venti lation or exhaust openings as this may cause an electrical short or fire This could also damage the fireplace 8 To prevent a possible fire DO NOT block air intakes or exhaust in any manner DO NOT use on soft surfaces where Openings may become blocked 9 This heater has hot and arcing or sparking parts inside DO NOT use in areas where gasoline paint or flammable liquids are used or stored This fireplace SHOULD NOT be used as a drying rack 10 This fireplace is NOT intended for wood or other flam mable material to be burned inside of it 11 Make sure the fireplace is unplugged before any clean ing or maintenance is performed on the heater 12 Avoid the use of extension cords The extension cord may overheat and cause a fire 13 Do not strike the glass on the fireplace 14 Always unplug heater when not in use 15 This heater is not intended for use in bathrooms laun dry areas and similar indoor locations Never locate heater where it may fall into a bathtub or other water container 16 Do not run cord under carpeting
14. res the fireplace to be hardwired This fireplace must be electrically connected and grounded in accordance with local codes In the absence of local codes use the current CSA C22 1 CANADIAN ELECTRI CAL CODE in Canada or the ANSI NFPA 70 1996 NATIONAL ELECTRICAL CODE in the United States Manual Control moment switch Fire Log Accent Light moment switch Flame Effect Switch moment switch Heater Switch moment switch Thermostat Switch Fan Heater Assembly Jumper Wire Board Fire Log Accent 7 watts max Main Circuit Board DC Motor flame effect Main Power Cord Strain Relief Flame Effect Light four light sockets 60 watts max Infrared Eye Nylon Cable Tie 9 ELECTRICAL CONNECTION ELECTRICAL DIAGRAM LEGEND Power Rocker Switch Electric Diagram W OY mee W415 0330 B 03 25 04 10 REPLACEMENTS Contact your dealer for questions concerning prices and 1 MopEL amp SERIAL NUMBER OF FIREPLACE availability of replacement parts Normally all parts can be ordered through your Napoleon dealer or distributor When ordering replacement parts always give the follow ing information 2 INSTALLATION DATE OF FIREPLACE 3 Part NUMBER 4 DESCRIPTION OF PART 5 FINISH IDENTIFIES ITEMS WHICH ARE NOT ILLUSTRATED FOR FURTHER INFORMATION CONTACT YOUR NAPOLEON FOR WARRANTY REPLACEMENT PARTS A PHOTOCOPY OF THE ORIGINAL INVOICE WILL BE REQUIRED TO HONOUR THE
15. securing chains on the louvres must be at AB tached during operation O gt J The louves must be Should the chains be re opened and closed using Cc moved re install by plac the tabs located on the ing one end into the large ends of the second lou hole in the brackets vre from the top as 3 shown and snap down shown gt into the smaller hole W415 0330 B 03 25 04 This fireplace requires a 15 amp 120 volt and 60 hz circuit that is grounded to the electrical socket The fire place should be on its own circuit If there are other appliances on the same circuit this may cause the cir cuit breaker or fuse to blow when the fireplace heater is in operation The unit comes with a 6 electrical cord exiting the top right side Plan your installation to avoid the use of an extension cord If you require an extension cord it must be at least 16 awg wire and be rated for 2025 watts Electrical outlet wires must comply with local building codes to reduce the risk of fire electrical shock and injury Do NOT use the fireplace if any part has been under water Calla qualified service technician IMMEDIATELY to have the fireplace inspected for damage to the electrical cir cuit HARD WIRING CONNECTION If it is necessary to hard wire this fireplace a qualified electrician may remove the cord connection and wire this unit directly to the house hold wiring Permanently framing the fireplace with an enclosure re qui
16. when moved or bumped PROBLEM Light bulbs have burned out Light could be loose Flame generator motor has burned out Flame generator has come loose Dead batteries No power to the unit Power turned off Fan on heater is not working Air inlet is blocked Heater is not working Breaker or fuse has blown Fuse on circuit board may be blown or loose Thermostat is set to high Thermostat may be faulty Dirt build up on fan bearing Defective blower Dust has settled on the heater element Air intlets blocked Fuse may be loose TEST SOLUTION Remove access panel and change light bulbs Remove access panel and tighten light bulb Consult your local dealer Remove the access panel and check to make sure the flame generator is in the flame generator bracket and is secured to the motor with the rubber tube Make sure batteries are charged Make sure main power is on Turn on manual power switch Consult your local dealer Check that there is nothing blocking the air inlets at either side near the bottom of the fireplace Consult your local dealer Check main power switch is turned on Consult your local dealer Turn thermostat counter clockwise Consult your local dealer Consult your local dealer Vacuum the top control compartment Run heater until odour ceases approx 1 2 hr Consult your local dealer Check to make sure there is nothing blo
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