Lucent Technologies 4424D+ User's Manual
Contents
1. No lines are available Error alternating high low tones You dialed or used a feature incorrectly bt S Ssq Confirmation double break in dial tone followed by steady tone You used a feature correctly OOOO Callback 5 short beeps A line or pool you selected or an extension you called is busy and the system is putting your call into the callback queue Call Waiting 1 or 2 beeps You have an inside call 1 beep or an outside call 2 beeps waiting for you Saas 1 long ring Inside call E 1 short ring and 1 long ring Outside call E E E 1 long ring and 3 short rings Outside call transferred to you or a call you transferred returning to you 1 beep each minute Call on hold reminder tone Call Handling Answer a Call To make an outside call 1 Press the button 2 Do one of the following a Press BIB m Lift the handset m Use the headset If required dial the dial out code usually To make an inside call 1 Press EXT 2 Do one of the following a Press GQ m Lift the handset m Use the headset 3 Dial the extension To answer an outside or inside call do one of the following m Press Gz m Lift the handset m Use the headset To enable Hands Free Answer on Intercom Press a programmed button which allows you to respond to voice signaled not ringing intercom calls without having to lift the handset or press any buttons2. Call Handling Transfer a Call Transfer a Call to a Voice Mailbox To transfer a call using the dialpad 1 Press GSD The system puts the call on hold and selects an button 2 Dial the extension or outside number To cancel or return to the call on hold press the button next to the flashing Green Light 3 Announce the call optional 4 Hang up To transfer a call using one touch manual transfer 1 Press GEE 2 Press the programmed button 3 Announce the call optional 4 Hang up To transfer a call using one touch auto transfers if available Press the programmed button Check with your System Manager to see if you have one touch manual transfer or one touch auto transfer To transfer a call to a voice mailbox 1 Do one of the following m Press the programmed button and press BG m Press the programmed button see Direct Voice Mail under Covering Calls Features m Select Direct Voice Mail from the display DicVM or Direct vM You cannot select features from the 4406D display 2 Dial the extension number 3 Hang up To place a call on hold I Press the Hold button ld 2 To retrieve the call or conference on hold press the line button next to the fast flashing Green Light a call you put on hold or the slow flashing Green Light a call put on hold at another extension When a call is on hold the telephone beeps once each minute and
3. Waiting at your extension lift the handset and press o To turn off Call Waiting at your extension ift the handset and press o To pick up a Call Waiting call hang up and the waiting call rings or press Feature or E G Camp On allows you to complete a transfer to a busy extension The call is put on hold until the extension can receive a call then it rings automatically and you hear a priority ring 1 long ring and 3 short rings To use with the feature code o D B0 To program onto a button lift handset BOO 000 Boog You must program a Drop button onto a button Use Drop to drop a participant from a conference call The display shows 4400 Drop To program a Drop button lift handset 3 O O Do MB OB Boa00 To use Hands Free Answer Intercom HFAI you must program an HFAI button onto a button When you press HFAI you can talk to a person who calls you on an intercom call without lifting the receiver To program an HFAI button lift handset HFAI B00 0000 8B0600 Programming and Feature Codes There are two types of paging Group where you can broadcast an announcement through the speakerphones of telephones on extensions that are placed into paging groups E Loudspeaker where you can broadcast an announcement over a loudspeaker connected to the system Group Paging To broadcast an announcement to a paging group lift the h
4. to pick up a parked call To use with a programmed General Pickup button To program onto a button lift handset BOO ext number or 5 line number oT ooao0g To use with the feature code To program onto a button or ext lift handset B 0 O number 3 O ext number BH 0 O To use with the feature code To program onto a button or 3 line lift handset B 0O O number O line number GBG OOQ To use with the feature code To program onto a button Feature or G G EXT lit handset BOO BO8 ooo
5. Call on Hold appears on the display While connected to the first party Press The system puts the call on hold and selects an button Connect with the next party You can connect to the next party by m Dialing an outside telephone number or an extension m Retrieving a call on hold m Answering an incoming call Press again Calls are now conferenced Repeat Steps 1 3 to add up to a total of 2 outside and 2 inside not including yours parties To drop a participant Press the programmed button The 4400 Series telephones do not have a fixed Drop button you must program a Drop button onto a button Press the line button of the party that you want to drop To put the conference on hold Press To return to the conference Press any line button used to connect a participant To end the conference Hang up To use a feature do one of the following E Press and then select the feature from the display not for the 4406D telephone Press gt to move to the next screen of features Press lt to return to the previous screen of features E Press and then dial the feature code E Press the line button programmed with the feature To program a button Label a button as Feature Press Lift the handset Enter programming mode by pressing Press the button you labeled Press Exit programming mode by pressing To program features extensions and phone numbers Label
6. Programming and Feature Codes Call Handling Programming and Feature Codes Your Telephone Line Buttons In this User Guide fixed buttons on your telephone are indicated by a solid red background GG Buttons you label and program are represented by red letters on a white background CampOn Line buttons are buttons used to make or receive inside or outside calls Line buttons are labeled differently depending on how your system is configured For example you may have line buttons that provide you with direct access to an outside line Pool buttons that provide you with access to an outside line after dialing an access code usually a 9 Shared buttons that allow lines to be shared among co workers or Intercom buttons that provide you with access to internal dial tone In addition line buttons may be labeled with an R for Ring V for Voice or OO for Originate Only m Ring Buttons Calls you make arrive as ringing calls m Voice Buttons Calls you make arrive as voice announced calls m Originate Only Line button can only be used to make not receive calls In this guide represents a button that is labeled with an outside line number and represents a button that may be labeled with an extension number or an Intercom number Your Telephone To use the speakerphone press EJ To mute press MM The Speakerphone Mute LED flashes continuously indicating that the call ha
7. andset and dial the extension of the paging group You can also program a button with a paging group extension by using the Auto Dial feature see Auto Dial under Dialing Features Loudspeaker Paging Pages over a loudspeaker paging system are heard everywhere in the building or only in a particular area depending on whether or not the loudspeaker system is a multizone paging system To broadcast an announcement over a loudspeaker press the button labeled for Loudspeaker Paging If you do not have this button on your telephone see your System Manager Park places a call on hold at your extension so that it can be picked up from any extension in the system You pick up a parked call by using the Pickup feature To use without programming To program onto a button a Park button eee lift handset BOO 1 While on the call press OE Pak BOGO Booo 2 Dial your own extension You hear a busy tone 3 Press GSD Programming and Feature Codes Individual Pickup General Extension Group Pickup Pickup allows you to answer calls that are ringing parked or on hold anywhere in the system There are two types of Pickup Individual and Group Use Individual Pickup to pick up a call for one specific extension Use Group Pickup to answer calls ringing at extensions in your Pickup group There are three types of Individual Pickup General Extension and Line Use Extension
8. s been muted To return to normal operation press DMY again The Speaker Mute LED returns to steady Use the following guidelines to get the best performance from your speakerphone m Place your telephone at least one foot from any wall m Avoid placing your telephone in a partly enclosed area such as underneath a low shelf over your desktop m Place your telephone as far as possible from interfering noises such as your PC or a fan m Place your telephone on a hard flat surface m The microphone is located on the right side of the telephone Allow at least one inch of clearance m Your speakerphone performs better when the volume is set in the middle or lower range because you can more easily break into the conversation than when the speakerphone is set at maximum HI Steady red The line you are using or will use when you lift the handset or press GQ E Steady green The line is in use or the feature programmed onto the line button is on gt Flashing green An incoming call is ringing on this line button or a call you transferred is returning on this line button a Fast flashing green You have put a call on hold on this line button Slow flashing green Someone else has put a call on hold on this line button Your Telephone LSS Dial tone steady tone You can make a call Se ES SS Busy slow repeating tone The phone you are calling is busy SS Fast busy fast repeating tone
9. the button Press Lift the handset Press Press the button you labeled Dial the appropriate programming code see the following pages Dial any additional numbers such as extensions if needed To program another button repeat steps 1 5 and 6 or exit by pressing Features that dial numbers automatically may need special characters to allow for correct dialing or system response Inserts 1 5 second pause in the dial sequence Consecutive pauses are allowed P appears on the display Sends switchhook flash Must be first entry in sequence F appears on the display Used to signal end of dialing sequence for Auto Dial buttons or to separate grouped digits The appears on the display Stop Halts dialing sequence to allow for system response Requires manual restart Headsets for 4400 Series telephones allow one touch operation hands free The headset plugs into the headset jack Two buttons are used for headset operation m Headset Status Press to switch between headset and handset operation To program lift handset s m Headset Hangup Press to disconnect a call The Headset Hangup button is programmed by your System Manager Programming and Feature Codes FIA Elite When Call Waiting is turned on at an extension and you are already on a call you hear one tone for inside calls or two tones for outside calls when a second call arrives at that extension To turn on Call
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