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Lenovo IDEAPAD S10E User's Manual

1. Note You can also attach and use a USB mouse through the USB connector For details see Connecting a Universal Serial Bus USB device on page 35 Chapter 2 Using your computer 11 Using the keyboard Your computer has a numeric keypad and function keys incorporated in the standard keyboard Numeric keypad The keyboard has keys that when enabled work as a 10 key numeric keypad To enable or disable the numeric keypad press Fn F7 ee A OOU J jE E j eS The illustrations in this manual may differ from the actual product y P 12 Lenovo IdeaPad S9e and S10e User Guide Function key combinations Through the use of the function keys you can change operational features instantly To use this function press and hold the Fn key 4 then press one of the function keys El b The following describes the features of each function key Fn Fl Put your computer in standby mode Fn F2 Turn off on the LCD screen Fn F3 Shift to other connected display devices Fn F5 Enable disable the built in wireless device feature Chapter 2 Using your computer 13 Fn F6 Fn F7 NmLk Fn F8 ScrLk Fn F9 Break Fn F10 Pause Fn F11 F12
2. Keep up to date on device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or known issues Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved them If you ever need to run a recovery operation on your computer to return the contents of the hard disk to the factory installed state the following tips might help along the way 116 Lenovo IdeaPad S9e and S10e User Guide Remove all external devices such as the printer keyboard and so on Make sure that the battery is charged and that you have the AC power adapter connected Boot into the BIOS and load the default settings Turn off the computer and start the recovery process If your computer uses discs as the recovery media do not remove the disc from the drive until you are prompted to do so If required you can find your country s Customer Support Center at the following Web address When calling the Customer Support Center please make sure you have your machine type model and serial number available and the computer is in front of you Also if the machine is producing error codes it is helpful to have the error screen on or the message written down Device drivers are programs that contain instructions for the operating system about how to operate or drive
3. 142 Lenovo IdeaPad S9e and S10e User Guide Usage environment and your health Wireless LAN PCI Express Mini Card and Bluetooth device emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that Wireless LAN PCI Express Mini Card and Bluetooth device operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes the integrated wireless cards are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of Wireless LAN PCI Express Mini Card or Bluetooth device may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the integrated wireless cards on board of airplanes or in hospitals e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization e g airport or hospital you are encouraged to ask for authorization to u
4. Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Mater i i ply See http www disc ca EEE ponla Chapter 7 Safety use and care information 95 Heat and product ventilation A DANGER Computers AC adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments e Ventilation slots fans and or heat sinks are provided with the pr
5. 1 year 1 China China Hong Kong_ Parts and Labor 1 year 4 S A R China Macau S A R Taiwan and Russia Battery pack 1 year 1 Latin America except Parts and Labor 1 year 4 Mexico and Brazil Battery pack 1 year 1 Other Parts and Labor 1 year 3 Battery pack 1 year 1 126 Lenovo IdeaPad S9e and S10e User Guide Machine Country or Region of Warranty period Types of Type Purchase Warranty Service 4187 US Canada Mexico and Parts and Labor 3 Brazil LCD HDD System board 1 year Parts and Labor other 90 days 1 Battery pack 90 days China China Hong Kong_ Parts and Labor 1 year 4 S A R China Macau S A R and Taiwan Battery pack 1 year 1 Latin America except Parts and Labor 4 Mexico and Brazil LCD HDD System board 1 year Parts and Labor other 90 days 1 Battery pack 90 days Europe Middle East Parts and Labor 2 years 4 Africa and Russia Battery pack 1 year 1 Other Parts and Labor 2 years 3 Battery pack 1 year 1 If required your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service Scheduling of service will depend upon the time of your call parts availability and other factors Appendix A Warranty information 127 A warranty period of 1 year on part and 1 year on labor means that Lenovo provides warranty service without c
6. Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium Ion batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and can also pose a safety hazard Do not let rechargeable Lithium Ion batteries completely discharge or store these batteries in a discharged state Chapter 7 Safety use and care information 93 Rechargeable battery notice A DANGER Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty If th
7. Right side view on page 4 for the location of the security keyhole Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgements or warranties about the function quality or performance of locking devices and security features 18 Lenovo IdeaPad S9e and S10e User Guide Using passwords Using passwords helps prevent your computer from being used by others Once you set a password and enable it a prompt appears on the screen each time you power on the computer Enter your password at the prompt The computer cannot be used unless you enter the correct password Make sure that only authorized individuals access your computer Establishing different kinds of passwords requires that other possible users know the proper passwords in order to access your computer or your data As many as three passwords might be needed for your computer the Supervisor password the User password and the Hard disk drive HDD password When the Supervisor password is set only the Supervisor password entitles you full control of the computer e Supervisor password With a Supervisor password you can get full control of the computer It also can be used as a power on password if Password on boot is set to Enabled Also when you enter the BIOS Setup Utility with a Supervisor password you are entitled to set all of the options User password If a User
8. You can change the Boot up and Countdown timer settings of the Lenovo Quick Start program Do either of the following 1 In the BIOS click Configuration gt Lenovo Quick Start features 2 In the Windows operating system click Start gt All Programs gt Lenovo Quick Start gt Windows configuration tool Using the Novo button with Lenovo Quick Start If Lenovo Quick Start is enabled and you press the Novo button while your computer is in a power off state the Windows operating system instead of Lenovo Quick Start will start at the next boot up However this action will not change or disable the settings of Lenovo Quick Start Next time you press the power button to start your computer the boot up sequence will follow the settings for Lenovo Quick Start If Lenovo Quick Start is enabled it will start If you press the Novo button while the initial screen of Lenovo Quick Start is displayed Lenovo Quick Start will close and the Windows operating system will start up instead 34 Lenovo IdeaPad S9e and S10e User Guide Chapter 3 Using external devices Your computer has many built in features and connection capabilities A CAUTION Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect
9. a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Due to the fact that drivers are programs like any other file on your computer they are susceptible to corruption and might not perform properly if corruption occurs Chapter 7 Safety use and care information 117 118 Lenovo IdeaPad S9e and S10e User Guide Appendix A Warranty information Lenovo Limited Warranty L505 0010 01 04 2008 This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purchased for your own use and not for resale This Lenovo Limited Warranty is available in other languages at http www lenovo com warrant What this Warranty Covers Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period The warranty period for the product starts on the original date of purchase specified on your sales receipt or invoice unless Lenovo informs you otherwise in writing The warranty period and type of warranty service that apply to your product are designated below under the section titled Warranty information on page 126 THIS WARRANTY IS YOUR EXCLUSIVE
10. F 10 000 ft 3 048 m Operating unpressurized condition 5 0 C to 31 3 C 41 F to 88 F Relative humidity Operating 5 to 95 Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Input rating of the AC adapter 90 to 264 V ac 47 to 63 Hz 40 W Lithium ion Li Ion battery pack Nominal voltage 11 1 V de Capacity 2 6 Ah for 3 cell battery 2 4 Ah for 6 cell battery Copyright Lenovo 2008 137 138 Lenovo IdeaPad S9e and S10e User Guide Appendix D Notices Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think
11. Fn PgUp Home Fn PgDn End Fn Ins SysRq Fn Del PrtSc Fn up down arrow Fn right left arrow Enable disable the touch pad Enable disable the Numeric keypad Enable disable Scroll Lock Activate Activate Activate Activate Activate Activate Activate he Break function he Pause function he F12 function he Home function he End function he System Request he Print Screen Increase decrease display brightness Increase decrease computer volume 14 Lenovo IdeaPad S9e and S10e User Guide Using memory cards Your computer comes with one Multi media reader slot used to insert a memory card such as an SD Card a Multi media Card a Memory Stick or a Memory Stick pro card Note Only use the memory card listed above for more information about the usage read the instructions shipped with the memory card Inserting a memory card Gently slide the memory card with the arrow facing upward and pointing toward the Multi media reader slot Slide until it clicks into place Chapter 2 Using your computer 15 Removing a memory card 1 Push the memory card until you hear a click 2 Gently pull the memory card out of the Multi media reader slot Using the integrated camera Your computer has an integrated camera USB2 0 Camera With the built in camera you can take photos or movies and use with various applications such as MSN Yahoo Messenger Windows Live Me
12. The replacement product or part provided by Lenovo may not be new but it will be in good working order and at least functionally equivalent to the original product or part The replacement product or part shall be warranted for the balance of the period remaining on the original product Before your Service Provider replaces a product or part you agree to 1 remove all features parts options alterations and attachments not under warranty service 2 ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement and 3 obtain authorization from the owner to have your Service Provider service a product or part if you do not own it Your Additional Responsibilities Where applicable before service is provided you agree to Appendix A Warranty information 121 _ follow the service request procedures that your Service Provider specifies 2 backup or secure all programs and data contained in the product 3 provide your Service Provider with all system keys or passwords and sufficient free and safe access to your facilities to perform service and 4 ensure that all information about identified or identifiable individuals Personal Data is deleted from the product or that with respect to any Personal Data that you did not delete you are in compliance with all applicable laws Use of Personal Information If you obtain service under this warranty Lenovo will store
13. that the product is unplugged from an more mation on infor CRUs see Appendix B Customer Reste Units Bu on page 133 1f you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety 86 Lenovo IdeaPad S9e and S10e User Guide A DANGER Hazardous moving parts Keep fingers and other body parts away A CAUTION Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Chapter 7 Safety use and care information 87 Power cords and power adapters A DANGER Use only the power cords and power adapters supplied by the product manufacturer The power cord and power adapter are intended for use with this product only They should never be used with any other product The power cords shall be safety approved For Germany it shall be HO5VV E 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard 88 Lenovo IdeaPad S9e and S10e User Guide A DANGER Always route power cords or any other cables so that they will not be wal
14. use and process information about your warranty service and your contact information including name phone numbers address and e mail address Lenovo will use this information to perform service under this warranty and to improve our business relationship with you We may contact you to inquire about your satisfaction regarding our warranty service or to notify you about any product recalls or safety issues In accomplishing these purposes we may transfer your information to any country where we do business and may provide it to entities acting on our behalf We may also disclose it where required by law What this Warranty Does not Cover This warranty does not cover the following e uninterrupted or error free operation of a product e loss of or damage to your data e any software programs whether provided with the product or installed subsequently e failure or damage resulting from misuse accident modification unsuitable physical or operating environment natural disasters power surges or improper maintenance by you e damage caused by a non authorized service provider 122 Lenovo IdeaPad S9e and S10e User Guide e failure of or damage caused by any third party products including those that Lenovo may provide or integrate into the Lenovo product at your request and e any technical or other support such as assistance with how to questions and those regarding product set up and installation This warranty
15. 2008 59 3 Slide the battery latch to the unlocked position 60 Lenovo IdeaPad S9e and S10e User Guide 4 Slide and hold the battery latch Then remove the battery Chapter 5 Upgrading and replacing devices 61 5 Install a fully charged battery into the computer Lenovo IdeaPad S9e and S10e User Guide 62 6 Slide the battery latch to the locked position 7 Turn the computer over again Connect the AC adapter and the cables to the computer Chapter 5 Upgrading and replacing devices 63 Upgrading the hard disk drive Important See Chapter 7 Safety use and care information on page 83 before replacing the hard disk drive You can replace the hard disk drive HDD with a new one by following the procedure below You can purchase a new HDD from your reseller or Lenovo marketing representative Note Replace the HDD only if you are upgrading it or having it repaired The connectors and slot of these drives were not designed for frequent changes or drive swapping Attention Handling an HDD e Do not drop the drive or subject it to physical shocks Place the drive on a soft material such as cloth which absorbs physical shock Do not apply pressure to the cover of the drive Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the drive Before removing the HDD
16. Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you Copyright Lenovo 2008 139 This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may va
17. Setup Confirmation window The next time you turn on your computer you will have to enter the HDD user or master password to get access to your operating system Changing or Removing the Hard Disk Password To change the HDD master password do the following 1 2 3 4 Select Change Master Password and press Enter The Change Master Password window opens Type correct password in the Enter Current Password field Then press Enter once to move to the Enter New Password field type a new master password in Press Enter once to move to the Confirm New Password field Retype the password you just entered to verify it Commit your password to memory and press Enter To change the HDD user password do the following T 24 Select Change User Password and press Enter The Change User Password window opens Type correct password in the Enter Current Password field Then press Enter once to move to the Enter New Password field type a new user password in Press Enter once to move to the Confirm New Password field Retype the password you just entered to verify it Lenovo IdeaPad S9e and S10e User Guide 4 Commit your password to memory and press Enter To remove the password do the following 1 Select Change Master Password and press Enter 2 Type correct master password in Enter Current Password and press Enter twice Both HDD user and master passwords will be removed Installing device
18. arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg Position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It may not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance 114 Lenovo IdeaPad S9e and S10e User Guide Questions about vision Your computer s visual display screen is designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Maintenance An important part of owning your computer is maintenance With proper care you can avoid common problems The following sections provide information that can help you to keep your computer running smoothly General tips for maintenance Check the capacity of your hard disk drive from time to time If th
19. before you call When calling for technical assistance please have the following information available e Machine Type and Model Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem Exact wording of any error messages e Hardware and software configuration information for your system our Customer Support Center location are located in the The telephone numbers for Worldwide telephone list on page 81 section of this guide Chapter 6 Getting help and service 79 Note Telephone numbers are subject to change without notice For the latest list of Customer Support Center telephone numbers and hours of operation visit the Support Web site at If the number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative Getting help around the world If you travel with your computer or relocate it to a country where your Lenovo machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site se
20. computer until you have closed the cover Never use the computer when the cover is open Chapter 7 Safety use and care information 99 A DANGER Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlets 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlets 4 Remove all cables from devices 5 Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer 100 Lenovo IdeaPad S9e and S10e User Guide Laser compliance statement Some personal computer models are equipped from the factory with a CD or DVD drive CD and DVD drives are also sold separately as options CD and DVD drives are laser products The drive s classification label shown below is on the surface of the drive CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT CLASS 1 LASER PRODUCT LASER KLASSE 1 Example of the label Cha
21. drivers A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer For the hard disk drive HDD model Lenovo provides all drivers that you need in the C SWTOOLS APPS directory To get the latest drivers you can use System Update For the solid state drive SSD model you can also reinstall drivers using System Update System Update System Update is a program provided by Lenovo that enables you to search download and install the latest device drivers and other updates for your computer By default the updated files are made available from a Lenovo Web server Therefore Internet access is required System Update compares the versions of the device drivers currently installed on your computer to those device drivers available on the server Applicable updates Chapter 2 Using your computer 25 for your computer are then made available to you Additionally you can set up a schedule to automatically download and install updates Note The System Update program uses Internet Explorer settings to connect to the Web site for downloading software Make sure that the computer can gain access to the Internet with Internet Explorer System Update downloads software from the Lenovo Web site regardless of whether a proxy has been specified If a proxy has been specified System Update downloads the software as specified in the settings of Internet Explorer Otherwise
22. following depending on the model SCI Systems de M xico S A de C V Av De la Solidaridad Iberoamericana No 7020 Col Club de Golf Atlas El Salto Jalisco M xico C P 45680 Tel 01 800 3676900 China IIPC Shenzhen China two plants ISH2 Building No 3 Guanglan Road and Shuncang Building No 6 Guanglan Road Futian Free Trade Zone Shenzhen P R China 518038 Wistron Infocomm Kunshan Co Ltd No 168 First Avenue Kunshan Export Processing Zone Kunshan Jiangsu China Tel 86 512 57367888 Appendix A Warranty information 131 Pegatron Corporation No 3768 Xiu Yan Rd Kang Qiao Town Nan Hui Dist Shanghai China Tel 86 21 3811 8888 Marketed by Lenovo Mexico S de RL de CV Av Santa Fe 505 Piso 15 Col Cruz Manca Cuajimalpa M xico DF CP 05349 Tel 55 5000 8500 132 Lenovo IdeaPad S9e and S10e User Guide Appendix B Customer Replaceable Units CRUs Customer Replaceable Units CRUs are computer parts that the customer can upgrade or replace There are two types of CRU self service and optional service Self service CRUs are easy to install They may be standalone or latched or require a screwdriver to remove a maximum of two screws whereas optional service CRUs require some technical skill as well as tools such as a screwdriver However both self service and optional service CRUs are safe for the customer to remove and replace Customers are responsible for replacing a
23. have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor 150 Lenovo IdeaPad S9e and S10e User Guide Disposing a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www ibm com jp pc environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www ibm com jp pc environment recycle battery Notice for users in the U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See the flowing web site http www dtsc ca gov hazardouswaste perchlorate Appendix D Notices 151 Notice on deleting data from your hard disk drive or solid state drive As computers spread int
24. is voided by removal or alteration of identification labels on the product or its parts Limitation of Liability Lenovo is responsible for loss or damage to your product only while it is 1 in your Service Provider s possession or 2 in transit in those cases where the Service Provider is responsible for the transportation Neither Lenovo nor your Service Provider is responsible for any of your data including confidential proprietary or personal data contained in a product You should remove and or backup all such information from the product prior to its service or return Circumstances may arise where because of a default on Lenovo s part or other liability you may be entitled to recover damages from Lenovo In each such instance regardless of the basis of your claim against Lenovo including breach negligence misrepresentation or other contract or tort claim except and to the extent that liability cannot be waived or limited by applicable laws Lenovo shall not be liable for more than the amount of actual direct damages suffered by you up to the amount you paid for the product This limit does not apply to damages for bodily injury including death and damage to real property or tangible personal property for which Lenovo is liable under law Appendix A Warranty information 123 This limit also applies to Lenovo s suppliers resellers and your Service Provider It is the maximum amount for which Lenovo its suppliers
25. keyboard Numeric keypad Function key combinations Using memory cards Inserting a memory card Removing a memory card sing the integrated camera sing the Internet Using LAN port Using wireless LAN Securing your computer Attaching a security lock optional Using passwords E Installing device drivers Using battery and AC adapter ed EE O Copyright Lenovo 2008 NO BOR NNR RP RRP DUOWMDWMDANADAGTIUWNNDGOMO NM O iii Your computer batteries Checking battery status Using the AC adapter Charging the battery Handling the battery Using Lenovo Quick Start Chapter 3 Using external devices Connecting a Universal Serial Bus USB device Connecting a PC card device Connecting an external display Connecting a VGA monitor Connecting a headphone and audio device Connecting an external microphone Connecting a Bluetooth device Enabling Bluetooth communications Chapter 4 Troubleshooting Frequently asked questions Diagnosing problems Diagnosing problems using PC Doctor for DOS Troubleshooting i a Display problems Password problems Keyboard problems Standby or hibernation problems Computer screen problems Sound problems Battery problems A hard disk drive problem iv Lenovo IdeaPad S9e and S10e User Guide A startup problem Other problems Chapter 5 Upgrading and een devices Replacing the battery Upgrading the hard disk drive Replacing memory Chapter 6 Get
26. los Estados Unidos Mexicanos En caso de conflicto se aplicar n los t rminos de este Suplemento Todos los programas de software precargados en el equipo s lo tendr n una garant a de treinta 30 d as por defectos de instalaci n desde la fecha de compra Lenovo no es responsable de la informaci n incluida en dichos programas de software y o cualquier programa de software adicional instalado por Usted o instalado despu s de la compra del producto Los servicios no cubiertos por la garant a se cargar n al usuario final previa obtenci n de una autorizaci n En el caso de que se precise una reparaci n cubierta por la garant a por favor llame al Centro de soporte al cliente al 001 866 434 2080 donde le dirigir n al Centro de servicio autorizado m s cercano Si no existiese ning n Centro de servicio autorizado 130 Lenovo IdeaPad S9e and S10e User Guide en su ciudad poblaci n o en un radio de 70 kil metros de su ciudad o poblaci n la garantia incluir cualquier gasto de entrega razonable relacionado con el transporte del producto a su Centro de servicio autorizado mas cercano Por favor llame al Centro de servicio autorizado m s cercano para obtener las aprobaciones necesarias 0 la informaci n relacionada con el env o del producto y la direcci n de env o Para obtener una lista de los Centros de servicio autorizados por favor visite http www lenovo com mx es servicios Manufactured by one of the
27. make a backup copy of all the data on the drive and turn the computer off Never remove the drive while the system is operating in standby mode or in hibernation mode 64 Lenovo IdeaPad S9e and S10e User Guide To replace the HDD 1 Turn off the computer then disconnect the AC adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Remove the battery 4 Loosen the screws that hold the cover in place then remove the cover J Chapter 5 Upgrading and replacing devices 65 5 Slide the HDD in the direction of the arrow Lenovo IdeaPad S9e and S10e User Guide 66 6 Remove the HDD by pulling out the tab Chapter 5 Upgrading and replacing devices 67 7 Align the HDD as shown in the drawing then put it gently in place Lenovo IdeaPad S9e and S10e User Guide 68 8 Slide the HDD in the direction of the arrow 69 Chapter 5 Upgrading and replacing devices 9 Reinstall the cover by aligning the side of the cover first MY and closing the cover H Then tighten the screws to secure the cover 10 Reinstall the battery 11 Turn the computer over again Connect the AC adapter and the cables to the computer 70 Lenovo IdeaPad S9e and S10e User Guide Replacing memory Important See Chapter 7 Safety use and care information on page 83 before replacing memory Increasing memory capacity is
28. of EEE on the environment and human health due to thi of hazardous substances For additional WEEE presen information go to http www lenovo com support Appendix D Notices 149 Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused_computers and monitors For details visit the Lenovo Web site at http www ibm com jp pc service recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www ibm com jp pc service recycle personal Disposing of a Lenovo computer components Some Lenovo computer products sold in Japan may
29. or Region Telephone Number Guatemala 1800 624 0051 Spanish Honduras Tegucigalpa 232 4222 San Pedro Sula 552 2234 Spanish Mexico 001 866 434 2080 Spanish Nicaragua 001 800 220 1830 Spanish Panama 206 6047 001 866 434 2080 Lenovo Customer Support Center toll Free Spanish Peru 0 800 50 866 Spanish Russia 7 495 662 7888 Toll free 8 800 700 7888 Russian Taiwan 0800 000 702 Mandarin United States 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish 82 Lenovo IdeaPad S9e and S10e User Guide Chapter 7 Safety use and care information Important safety information Note Read important safety information first This information can help you safely use your notebook personal computer Follow and retain all information included with your computer The information in this document does not alter the terms of_your purchase agreement or the Lenovo Limited 119 Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and r
30. password is set and Password on boot is set to Enabled a password prompt appears when you turn on the computer Unauthorized users cannot get access to configuration data You can also use the User password to enter the BIOS Setup Utility but only a part of the options can be set User password can not be set if Supervisor password is not set e Hard disk drive HDD passwords Chapter 2 Using your computer 19 Once an HDD password is set you need to enter it to get access to the hard disk You can set the HDD password through Set Hard Disk Passwords in the BIOS Setup Utility Note If you set passwords through the BIOS Setup Utility and put your computer into standby mode by pressing Fn F1 the following describes the behavior of the computer when you bring it out of standby mode e You are prompted to enter the Windows log on password rather than the User password to resume operation e If an HDD password is assigned to any hard disk drive the hard disk drive is unlocked automatically when you resume operation To set a Supervisor Password Only a system administrator is able to perform this procedure 1 Turn on your computer When the Lenovo logo and Press lt F2 gt to Setup come up immediately press F2 to enter the BIOS Setup Utility 2 Select Security using the cursor directional keys 3 Select Set Supervisor Password and press Enter The Set Supervisor Password window opens 4 Choose your Supervisor
31. resellers and your Service Provider are collectively responsible UNDER NO CIRCUMSTANCES SHALL LENOVO ITS SUPPLIERS RESELLERS OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES 2 LOSS OR DAMAGE TO YOUR DATA OR 3 SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Dispute Resolution If you acquired the product in Cambodia Indonesia Philippines Vietnam or Sri Lanka disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Singapore and this warranty shall be governed construed and enforced in accordance with the laws of Singapore without regard to conflict of laws If you acquired the product in India disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Bangalore India Arbitration in Singapore shall be held in accordance with the Arbitration Rules of Singapore International Arbitration Center SIAC Rules then in effect Arbitration in India shall be held in accordance with the laws of India then in effect The arbitration award shall be final and binding on the parties without appeal Any awa
32. that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Chapter 7 Safety use and care information 91 Power supply statement DANGER Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices A CAUTION Do not connect or disconnect any external device cables other than USB and 1394 cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices 92 Lenovo IdeaPad S9e and S10e User Guide Batteries A DANGER Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts
33. to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance 84 Lenovo IdeaPad S9e and S10e User Guide e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged Signs of overheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter The computer product power cord or power adapter has been exposed to wa
34. wires such as power cords or cords to connect the accessory to a PC If this product has such a cord cable or wire then the following warning applies 104 Lenovo IdeaPad S9e and S10e User Guide A WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions Caring your computer Though your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer Be careful about where and how you work e Do not leave the base of your computer or any other part that becomes hot during operation in contact with your lap or any part of your body for an extended period when the computer is functioning or when the battery is charging Your computer dissipates some heat during normal operation This heat is a function of the level of system activity and battery charge level Extended contact with your body even through clothing could cause discomfort or eventually a skin burn When the AC adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never
35. you have questions about power loads power requirements and input ratings Plugs and outlets A DANGER If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices 90 Lenovo IdeaPad S9e and S10e User Guide A DANGER Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way
36. 8 worldwide telephone list 81 D data safety 109 deleting data hard disk drive 152 solid state drive 152 device driver 25 diagnosing problems 45 PC Doctor for DOS 46 display cleaning 112 troubleshooting 47 E earphone 104 ergonomic information 112 external device 35 external display 38 external microphone 41 160 Lenovo IdeaPad S9e and S10e User Guide F frequently asked question 43 front view 6 function key 13 H hard disk capacity 155 hard disk drive troubleshooting 56 upgrading 64 headphone 104 headphone device 39 help and service 77 hibernation mode troubleshooting 49 information safety use and care 83 integrated camera 16 K keyboard 12 cleaning 111 troubleshooting 49 Index 161 L LAN port 17 left side view 3 Lenovo Limited Warranty 119 Lenovo Quick Start 33 Chat instant messaging 33 Music Player 33 Novo button 34 Photo Manager 33 Skype 33 World Wide Web 33 Linux 43 maintenance 115 general tips 115 memory replacing 71 memory card 15 N notices 139 collecting and recycling 150 deleting data 152 disposing of battery pack 151 disposing of component 150 electronic emissions 143 environment 143 162 Lenovo IdeaPad S9e and S10e User Guide notices continued EU environmental 149 Export classification 141 FCC statement 144 for US users 151 health 143 Japan compliance statement 148 recycling 149 recycling for Japan 150 television output 141 numeric keyp
37. 8 and 4187 By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR visit the following Web site http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time e Power plan Energy Star at AC mode Turn off monitor After 10 minutes Turn off hard disks After 15 minutes System standby After 25 minutes System hibernates Never 154 Lenovo IdeaPad S9e and S10e User Guide To awaken your computer from System Standby mode press Fn key on your keyboard For more information about these settings see your Windows Help and Support information system Explanation of hard disk capacity Dear user While using your computer you may discover that the nominal hard disk capacity indicated is somewhat different from the disk capacity displayed by the operating system For example a nominal 80 GB hard disk will appear as less than 80 GB in the operating system This discrepancy is not an error in hard disk installati
38. System Update downloads the software directly from the Lenovo Web site You can launch the System Update program by clicking Start gt All Programs gt ThinkVantage gt System Update The welcome screen opens Note Most installations require a reboot to update the driver otherwise the system s stability and audio or video effect may be compromised or you even have to reinstall the operating system Using battery and AC adapter When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power 26 Lenovo IdeaPad S9e and S10e User Guide Your computer batteries Your computer batteries enable you to do more save more and spend more time unplugged Mobility has revolutionized business by enabling you to take your work wherever you go With your computer batteries you will be able to work longer without being tied to an electrical outlet Note The operating system may run slower when using the battery mode A DANGER Use only the original battery or a battery supplied by Lenovo The use of any other battery gives rise to a risk of fire Dispose of used batteries in accordance with the instructions Checking battery status You can determine the percentage of battery power remaining by using Wind
39. WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME Copyright Lenovo 2008 119 STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU How to Obtain Warranty Service If the product does not function as warranted during the warranty period you may obtain warranty service by contacting Lenovo or an approved service provider Each of them is referred to as a Service Provider A list of Service Providers and their telephone numbers is available at http www lenovo com support phone Warranty service may not be available in all locations and may differ from location to location Charges may apply outside a Service Provider s normal service area Contact a local Service Provider for location specific information What Your Service Provider Will Do to Correct Problems When you contact a Service Provider you must follow the problem determination and resolution procedures specified Your Servic
40. ad 12 O outdoor use 108 P password 19 setting 109 troubleshooting 48 PC card device 37 38 PC Doctor 45 for Windows 45 product specification 137 product warranty 126 International Warranty Service 80 Index 163 R replacing device 59 right side view 4 S security lock 18 service and help 77 shutdown 9 10 sound troubleshooting 54 specification 137 hardware 137 standby 9 standby mode troubleshooting 49 startup troubleshooting 56 storage media 109 T top view 1 touch pad 10 trademarks 157 traveling 114 troubleshooting 43 47 battery 55 computer screen 51 display 47 164 Lenovo IdeaPad S9e and S10e User Guide troubleshooting continued hard disk drive 56 keyboard 49 password 48 sound 54 standby or hibernation 49 startup 56 U Universal Serial Bus USB 35 upgrading device 59 Vv vision 115 Ww warranty information 119 126 warranty service type 128 Web help 77 wireless information 141 interoperability 141 wireless LAN 18 worldwide support telephone list 81 Index 165 166 Lenovo IdeaPad S9e and S10e User Guide
41. an effective way to make programs run faster You can increase the amount of memory in your computer by installing a double data rate two DDR2 synchronous dynamic random access memory DRAM unbuffered small outline dual inline memory module SO DIMM available as an option in the memory slot of your computer SO DIMMs with different capacities are available Note Use only the memory types supported by your computer To install an SO DIMM 1 Touch a metal table or a grounded metal object This action reduces any static electricity in your body which could damage the SO DIMM Do not touch the contact edge of the SO DIMM 2 Turn off the computer then disconnect the AC adapter and all cables from the computer 3 Close the computer display and turn the computer over 4 Remove the battery Chapter 5 Upgrading and replacing devices 71 5 Loosen the screws that hold the cover in place then remove the cover H 72 Lenovo IdeaPad S9e and S10e User Guide for the new one by pressing out on the latches on both edges of the socket at the same time and pulling out the SO DIMM FA Be sure to save the old SO DIMM for future use 6 If an SO DIMM is already installed in the se slot remove it to make room 7 With the notched end of the SO DIMM toward the contact edge side of the socket firmly insert the SO DIMM into the socket at an angle of about 20 degrees J then pivot it downward until it snaps into place H Chapt
42. are available to provide the applicable level of service e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs available that apply to your hardware The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts 78 Lenovo IdeaPad S9e and S10e User Guide Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX Identification of software problem sources e Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of application programs To determine if your machine is in warranty and when the warranty expires go to Lenovo and click Warranty then follow the instructions on the screen For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Appendix A Warranty information on page 119 If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Please ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information
43. asswords If you forget a supervisor or hard disk password Lenovo authorized service providers will not reset it and you might have to replace your system board or hard disk drive Other important tips Register yo with Lenovo refer to the Web page g ur Lenovo product Ihttp www lenovo com support This can help authorities return your computer Chapter 7 Safety use and care information 109 to you if it is lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades Only an authorized Lenovo repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Take care not to turn your computer over while the AC adapter is plugged in This could break the adapter plug e Turn off your computer if you are replacing a device or else verify that the device is warm or hot swappable e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device ExpressCard Memory card such as SD card Memory Stick MultiMediaCard and Memory Stick Pro card Memory module PCI Express Card e When transferring data to or from a Flash Media Card such as an SD card do not put your computer in standby or hibernation mode before the data tra
44. d modification of the product including the installation of non Lenovo option cards This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to CISPR 22 European Standard EN Appendix D Notices 145 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU EMC Directive 2004 108 EC EN 55022 class B Statement of Compliance Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Ger ten Dieses Produkt en
45. e CAUTION For products with mercury containing fluorescent lamps i e non LED The fluorescent lamp in the liquid crystal display contains mercury dispose according to local state or federal laws The LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Chapter 7 Safety use and care information 103 Using headphones or earphones If your computer has both a headphone connector and an audio out connector always use the headphone connector for headphones also called a headset or earphones If your Lenovo computer came with headphones or earphones in the package as a set combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information A DANGER Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for users in the U S A Many PC products and accessories contain cords cables or
46. e Provider will attempt to diagnose and resolve your problem over the telephone e mail or through remote assistance Your Service Provider may direct you to download and install designated software updates Some problems can be resolved with a replacement part that you can install yourself called a Customer Replaceable Unit or CRU If so your Service Provider will ship the CRU to you for you to install If your problem cannot be resolved over the telephone or remotely through your application of software updates or the installation of a CRU by you your Service 120 Lenovo IdeaPad S9e and S10e User Guide Provider will arrange for service under the type of warranty service designated for the product under the section titled Warranty information on page 126 If your Service Provider determines that it is unable to repair your product your Service Provider will replace it with one that is at least functionally equivalent If your Service Provider determines that it is unable to either repair or replace your product your sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase price Replacement of a Product or Part When the warranty service involves the replacement of a product or part the replaced product or part becomes Lenovo s property and the replacement product or part becomes your property Only unaltered Lenovo products and parts are eligible for replacement
47. e hard disk drive gets too full Windows will slow down and might produce errors Note You can check the capacity of each hard disk drive as follows 1 Click Start and select Computer from the start menu Right click the hard disk you want to check Select Properties from the popup menu Check the capacity of the hard disk drive Click the OK button to close the properties window af on Empty your recycle bin on a regular basis Chapter 7 Safety use and care information 115 Use disk defragment tool regularly on your hard disk drive to improve data seek and read times To free up disk space uninstall unused application programs Note You might also want to look for application program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program At least once a week make a point to back up your data If critical data is present it is a good idea to perform a daily backup Lenovo has many backup options available for your computer CD RW drives and CD RW DVD drives are available for most computers and are easily installed Use or schedule System Restore to take a system snapshot periodically Note Always take a system snapshot before installing new drivers updating software or installing new software Update device drivers and BIOS when needed Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions
48. e included with the replacement CRU and 2 you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty 30 days of your receipt of the replacement Lenovo IdeaPad S9e and S10e User Guide 2 On Site Service Under On Site Service your Service Provider will either repair or exchange the product at your location You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product For some products certain repairs may require your Service Provider to send the product to a designated service center 3 Courier or Depot Service Under Courier or Depot Service your product will be repaired or exchanged at a designated service center with shipping arranged by your Service Provider You are responsible for disconnecting the product A shipping container will be provided to you for you to return your product to a designated service center A courier will pick up your product and deliver it to the designated service center Following its repair or exchange the service center will arrange the return delivery of the product to you 4 Customer Carry In or Mail In Service Under Customer Carry In or Mail In Service your product will be repaired or exchanged at a designated service center with delivery or shipping arranged by you You are responsible to deliver or mail as your Service Provider specifies prepaid by you unless specified other
49. e optical drive 3 Restart the computer Note If the diagnostic program does not start the optical drive has not been set as a bootable device Press F12 to choose boot item at startup 4 When the diagnostics program opens follow the instructions on the screen 5 Select the diagnostic test you want to run Press F1 for additional help 6 When the program finishes remove the CD DVD from the drive 46 Lenovo IdeaPad S9e and S10e User Guide Troubleshooting Display problems Problem When I turn on the machine nothing appears on the screen Solution 1 Make sure that The battery is installed correctly The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet e The computer is turned on Turn the power button on again for confirmation 2 If a user password is set a Press any key to display the prompt for the user password If the brightness level of the screen is low increase it by pressing the Fn 1 b Type the correct password and press Enter 3 If these items are set properly and the screen remains blank have the computer serviced Problem When I turn on the computer only a white cursor appears on a blank screen Solution Restore the entire contents of your hard disk to the original factory contents using Product Recovery Program If you still see only the cursor on the screen have the computer serviced Chapter 4 T
50. e or bag For outdoor use Backup your critical data before you take your computer outdoors e Ensure that the battery is full e Be sure to turn off the power and close the LCD well e Do not leave anything between the closed LCD and the keyboard e When you leave the computer in your car place it on the back seat to avoid being insolated e Carry the AC adapter and power cord with the computer 108 Lenovo IdeaPad S9e and S10e User Guide Handle storage media and drives properly If your computer comes with an optical drive do not touch the surface of a disc or the lens on the tray e Wait until you hear the CD or DVD click into the center pivot of an optical drive before closing the tray e When installing your hard disk follow the instructions shipped with your hardware and apply pressure only where needed on the device Data safety e Do not delete unknown files or change the name of files or directories that were not created by you otherwise your computer software might fail to work Be aware that accessing network resources can leave your computer vulnerable to computer viruses hackers spyware and other malicious activities that might damage your computer software or data e It is your responsibility to ensure that you have adequate protection in the form of firewalls antivirus software and anti spyware software and keep this software up to date Take care in setting passwords e Remember your p
51. e rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to water or rain Do not attempt to disassemble it Do not short circuit it Keep it away from children Do not drop the battery pack Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations The battery pack should be stored at room temperature charged to approximately 30 to 50 of capacity We recommend that battery pack be charged about once per year to prevent overdischarge 94 Lenovo IdeaPad S9e and S10e User Guide Lithium coin cell battery notice A DANGER Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information
52. e using the AC adapter or using the battery and the battery status indicator is on is blue press Fn to make the screen brighter e If the power indicator is in blinking blue press any key or the power button to resume from the standby mode If you still have the problem do the Solution in the following problem The screen is unreadable or distorted 52 Lenovo IdeaPad S9e and S10e User Guide Problem The screen is unreadable or distorted Solution Make sure that The screen resolution and color quality are correctly set The display device driver is installed correctly e The monitor type is correct To check these settings do as follows 1 of oO Right click on the desktop click Properties to open the Display Properties window then click the Settings tab Check whether the screen resolution and color quality are correctly set Click Advanced Click the Adapter tab Make sure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button Check the Device status box and make sure that the device is working properly If not click the Troubleshoot button Click the Monitor tab Make sure that the information is correct Click the Properties button Check the Device status box and make sure that the device is working prop
53. er 5 Upgrading and replacing devices 73 74 Lenovo IdeaPad S9e and S10e User Guide 8 Reinstall the cover by aligning the side of the cover first ij and closing the cover H Then tighten the screws to secure the cover 9 Reinstall the battery 10 Turn the computer over and reconnect the AC adapter and the cables to the computer To make sure that the SO DIMM is installed correctly do as follows 1 Turn on the computer Chapter 5 Upgrading and replacing devices 75 2 When the Lenovo logo and Press lt F2 gt to Setup come up immediately press F2 to enter the BIOS Setup Utility 3 The Installed memory item shows the total amount of memory installed in your computer 76 Lenovo IdeaPad S9e and S10e User Guide Chapter 6 Getting help and service Getting help and service If you need help service technical assistance or just want more information about Lenovo computers you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo computers what to do if you experience a problem with your computer and whom to call for service should it be necessary Microsoft Service Packs are the latest software source for Windows product updates They are available via Web download connection charges may apply or via a disc For more specific information and links please go to the Mic
54. er than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty 30 Lenovo IdeaPad S9e and S10e User Guide A DANGER If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury e Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it e Store it in a cool dry place Keep it away from children The battery pack is a consumable supply If your battery begins to discharge too quickly replace the battery pack with a new one of the type recommended by Lenovo For more information on replacing the battery pack contact your Customer Support Center Chapter 2 Using your computer 31 A DANGER Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer A DANGER Only recharge the battery pack strictly according to instructions included in t
55. erly If not click the Troubleshoot button Chapter 4 Troubleshooting 53 Problem Solution A message Unable to create overlay window appears when I try to start DVD playback or I get poor or no playback while running video playback DVD playback or game applications Do either of the following e If you are using 32 bit color mode change the color depth to 16 bit mode e If you are using an external display device with a desktop size of 1024 x 576 or larger reduce the refresh rate or color depth Sound problems Problem Solution No sound can be heard from the speaker even when the volume is turned up Make sure that The Mute function is off The headphone jack is not used e Speakers is selected as a playback device 54 Lenovo IdeaPad S9e and S10e User Guide Battery problems Problem The battery pack cannot be fully charged by the power off method in the standard charge time for your computer Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the AC adapter to the computer and let it charge If the battery pack cannot be fully charged in 24 hours use a new battery pack Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot If the battery feels hot rem
56. eview the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your Copyright Lenovo 2008 83 product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt
57. external devices Connecting a Universal Serial Bus USB device Your computer comes with two Universal Serial Bus compatible with USB 2 0 or USB 1 1 devices such as a keyboard mouse camera hard disk drive printer and scanner USB allows devices to be connected and disconnected without rebooting the computer hot swapping and allows specific classes of hardware to be used without requiring individual device drivers to be installed O Copyright Lenovo 2008 35 Lenovo IdeaPad S9e and S10e User Guide 36 A CAUTION When using high power consumption USB device such as USB ODD use external device power adapter Otherwise it will cause the device unable to be recognized and used or system shut down Connecting a PC card device Your computer comes with PCI Express card slot used for connecting PC card devices that are compatible with the PCI Express card interface Chapter 3 Using external devices 37 Connecting an external display You can connect an external display to your computer such as a VGA monitor Connecting a VGA monitor You can connect a VGA monitor by using a VGA port To connect a VGA monitor plug the display cable to VGA port on your computer To shift to other connected display devices press Fn F3 38 Lenovo IdeaPad S9e and S10e User Guide Connecting a headphone and audio device Your computer comes with one headphone
58. f the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following 106 Lenovo IdeaPad S9e and S10e User Guide Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package con
59. h keeps the battery pack secured in place Chapter 1 Getting to know your computer 7 When you insert a battery pack this latch automatically secures the battery in place To remove the battery hold this latch in the unlocked position El Battery pack See Handling the battery on page 30 El Battery latch manual The manual battery latch is used to keep the battery pack secured Move the manual battery latch to the unlocked position to insert or remove the battery pack Move the manual latch to the locked position after inserting the battery pack E Hard disk drive memory RAM compartment Hard disk drive The hard disk drive is secured in a compartment Important Do not disassemble the hard disk drive by yourself If you do need to ask a Lenovo authorized service center or dealer to disassemble it e Memory RAM compartment The memory compartment provides expansion capabilities for additional memory The BIOS automatically detects the amount of memory in the system and configures CMOS accordingly during the Power On Self Test POST process There is no hardware or software including BIOS setup required after the memory is installed Note Only purchase expansion modules from authorized retailers of this computer to ensure maximum compatibility and reliability 8 Lenovo IdeaPad S9e and S10e User Guide Chapter 2 Using your computer Putting your computer to standby or shutting it down When y
60. harge for 1 2 parts and labor during the first year of the warranty period or a longer period as required by law and parts only on an exchange basis in the second and third years of the warranty period Your Service Provider will charge you for any labor provided in performance of the repair or replacement s in the second and third year of warranty period Types of warranty service als 128 Customer Replaceable Unit CRU Service Under CRU Service your Service Provider will ship CRUs to you for installation by you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request CRUs that are easily installed by you are called Self service CRUs while Optional service CRUs may require some technical skill and tools Installation of Self service CRUs is your responsibility You may request that a Service Provider install Optional service CRUs under one of the other types of warranty service designated for your product An optional service offering may be available for purchase from Lenovo to have Lenovo install Self service CRUs for you You may find a list of CR al their designation in the publication that ships with your product or at The requirement to return a defective CRU i any will be speci ied in the materials shipped with a replacement CRU When return is required 1 return instructions a prepaid return shipping label and a container will b
61. he product documentation A DANGER Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards 32 Lenovo IdeaPad S9e and S10e User Guide A DANGER There is a danger of an explosion if the backup battery is incorrectly placed The lithium battery contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death Do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Using Lenovo Quick Start Note The SSD model does not support Lenovo Quick Start Use Lenovo Quick Start to start your favorite Internet applications seconds after turning on your Lenovo computer If Lenovo Quick Start is enabled it starts before the Windows operating system is loaded From the initial screen of the Lenovo Quick Start you can access the following applications e World Wide Web e Music Player e Photo Manager e Chat instant messaging Skype Chapter 2 Using your computer 33 For more information about the application see the Help in Lenovo Quick Start system Changing the settings in Lenovo Quick Start
62. her product El VGA port See Connecting a VGA monitor on page 38 a Multi media reader slot See Using memory cards on page 15 El USB 2 0 port See Connecting a Universal Serial Bus USB device on page 35 Right side view eH reo D O E Erci Expre ard slo See Connecting a PC card device on page 37 4 Lenovo IdeaPad S9e and S10e User Guide E Headphone jack external See Connecting a headphone and audio device on page 39 E Microphone jack external See Connecting an external microphone on page 41 El use 2 0 port See Connecting a Universal Serial Bus USB device on page 35 EJ LAN port See Using LAN port on page 17 6 Security keyhole Your computer comes with a security keyhole You can purchase a security cable and lock to fit this keyhole Note Before purchasing any security product verify that it is compatible with this type of security keyhole Chapter 1 Getting to know your computer 5 Front view System status indicators The system status indicators show the current status of your computer El Speakers Built in speakers for rich powerful sound 6 Lenovo IdeaPad S9e and S10e User Guide Bottom view 11 Battery latch spring loaded The spring loaded battery latc
63. holding the power button for 4 seconds or more Unsaved data may be lost b If the computer still does not respond remove and reinstall the AC adapter and the battery 50 Lenovo IdeaPad S9e and S10e User Guide Problem The computer enters standby mode unexpectedly Solution 1 Make sure that no object blocks the air vents of the computer When the processor overheats the computer automatically enters standby mode to cool down and to protect the processor and other internal components a Allow the computer to cool b Press Fn to return from standby mode 2 If the computer still enters standby mode unexpectedly the internal fan or other parts may have failed Have the computer serviced Computer screen problems Problem Incorrect characters appear on the screen Solution 1 Make sure that the operating system and the application program are installed correctly 2 If they are installed and configured correctly have the computer serviced Chapter 4 Troubleshooting 51 Problem Missing discolored or bright dots appear on the screen every time I turn on my computer Solution This is an intrinsic characteristic of the TFT technology Your computer s display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time Problem The screen is blank Solution Do the following e If you ar
64. ication See http www lenovo com support O Copyright Lenovo 2008 43 I need to upgrade a device or I need to replace one of the following the HDD the memory or the keyboard SeelAppendix B Customer Replaceable Units CRUs on page 133 of this guide My computer is not operating properly al the relevant information Chapter 2 Using your computer on pagel Where are the recovery discs Your computer may have come with or without a recovery disc If your computer comes without a recovery disc it may have Product Recovery Program installed in a hidden partition of your hard disk drive Use Product Recovery Program to restore the entire contents of your hard disk to the original factory state How can I contact the Customer Support Center Getting help and service on page 77 of this Guide For the phone Worldwide numbers of the Customer Support Center nearest to you see telephone list on page 81 Where can I find warranty information aa a no to your computer including the warranty of warranty service see Appendix A Warrant information on page 119 44 Lenovo IdeaPad S9e and S10e User Guide Diagnosing problems If you have a problem with your computer you can test it by using PC Doctor for Windows To run PC Doctor for Windows do as follows 1 Click Start 2 Move the pointer to All Programs and then to PC Doctor for Windows 3 Click PC Doctor for Wi
65. ing menu Note When you do not need to use the Bluetooth function turn it off to save battery power For details on connecting a Bluetooth device please refer to Bluetooth device s manual 42 Lenovo IdeaPad S9e and S10e User Guide Chapter 4 Troubleshooting Frequently asked questions This section lists frequently asked questions and tells where you can find detailed answers What safety precautions should I follow when using my Lenovo computer See Chapter 7 Safety use and care information on page 83 for detailed information about safety How can I prevent problems with my Lenovo computer See Chapter 7 Safety use and care information on page 83 of this guide More tips can be found in Chapter 1 Getting to know your computer o page Hand Chapter 2 Using your computer on page 9 What are the main hardware features of my new Lenovo computer More information can be found in Chapter 1 Getting to know your computer on page 1 and Chapter 2 Using your computer on page 9 This guide contains information for Windows How can I find information for Linux For general information about Linux go to Linux Help e Click Computer gt Help e For an answer to your question use Search If you are setting a network connection obtain the necessary information from your network administrator Where can I find the for my Lenovo computer detailed specif
66. ion technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The 802 11b g Standard on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Appendix D Notices 141 Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2 0 EDR as defined by the Bluetooth SIG Following profiles are supported by Bluetooth device Generic Access e Service Discovery e Serial Port e Dial up Networking FAX e LAN Access using PPP e Personal Area Network e Generic Object Exchange e Generic Object Push File Transfer e Synchronization Audio Gateway Headset Printer Human Interface Devices Keyboard Mouse e Basic Image e Handsfree AV
67. jack used for connecting headphones speakers and audio devices A WARNING Listening to music at high volume over extended periods of time may damage your hearing Chapter 3 Using external devices 39 Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphones or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels 40 Lenovo IdeaPad S9e and S10e User Guide Connecting an external microphone Your computer comes with one external microphone jack used for connecting external microphone Connecting a Bluetooth device Your computer can connect to and transfer data wirelessly to Bluetooth devices such as computers PDAs and cell phones Chapter 3 Using external devices 41 Enabling Bluetooth communications 1 Press the Wireless device switch to tune on the device 2 Press Fn F5 then enable the Bluetooth in the wireless sett
68. ke sure that the numeric keypad is correctly connected to the computer Standby or hibernation problems Problem The computer enters standby mode the standby indicator turns on immediately after Power on self test POST Solution 1 Make sure that e The battery is charged The operating temperature is within the acceptable range Seel Specifications on page 137 2 If these items are correct have the computer serviced Chapter 4 Troubleshooting 49 Problem Solution The critical low battery error message is displayed and the computer immediately turns off The battery power is getting low Do either of the following e Connect the AC adapter to the computer and plug it into an electrical outlet Replace the battery with a fully charged one Problem Solution While operating with the battery the computer does not return from standby mode or the standby indicator stays on and the computer does not work The system may have entered standby or hibernation mode automatically because the battery is depleted 1 Connect the AC adapter to the computer 2 If the standby indicator is on press any key If the standby indicator is off press the power button to resume operation 3 If you press Fn or the power button and the system does not return from standby or hibernation mode the computer stops responding and cannot be turned off a Turn off the computer by pressing and
69. ked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way Chapter 7 Safety use and care information 89 Extension cords and related devices A DANGER Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if
70. lenovo Lenovo IdeaPad S9e and S10e User Guide Note Before using this information and the product it supports be sure to read the following e Chapter 7 Safety use and care information on page 83 e Appendix D Notices on page 139 e Regulatory Notice included in the package with this publication The Regulatory Notice has been uploaded on the Web site To refer to it go to http www lenovo com support click Troubleshooting and then click User s guides and manuals Second Edition October 2008 Copyright Lenovo 2008 All rights reserved LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C ER 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 2008 Lenovo Contents Chapter 1 Getting to know your computer Top view er Left side view Right side view Front view Bottom view Chapter 2 Using your computer Putting your computer to standby or shutting it down Putting your computer to standby Shutting down your computer sing the touch pad sing the
71. ll self service CRUs Optional service CRUs can be removed and installed by customers or during the warranty period by a Lenovo service technician Lenovo notebook computers contain both self service and optional service CRUs e Self service CRUs these CRUs can be unplugged or are secured by no more than two screws Examples of this type of CRU are the AC adapter the power cord the battery and the hard drive In some products such components as memory wireless cards notebook keyboards and palm rests with fingerprint reader and touch pad may also be CRUs e Optional service CRUs these CRUs are isolated parts within the computer that are concealed by an access panel which is typically secured by more than two screws Once the access panel is removed the CRU is visible Both types of CRU are listed in the table on the following page Usf provides instructions for replacing self service and optional service CRUs URL offers three options auto detect key in the machine type and a drop The Lenovo Limited Warranty 01 LLW warranty URL http www lenovo com cx RU Copyright Lenovo 2008 133 down and select Additionally the Lenovo IdeaPad S9e and S10e User Guide this guide and Setup Poster provide instructions for several critical CRUs If you are unable to access these instructions or if you have difficulty replacing a CRU you can use the following additional resource The Customer Support Center Fo
72. mits Proper cables and connectors are available from Lenovo authorized dealers Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 144 Lenovo IdeaPad S9e and S10e User Guide Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Telephone 1 919 294 5900 C Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommende
73. ndows For more information about PC Doctor for Windows see the Help for the program Attention e If you need help or further information about the problem choose any of the following Lenovo Troubleshooting Center Updates and Support System Reports e Running any tests may take up to several minutes or longer Make sure you have time to run the entire test do not interrupt the test while it is running When preparing to contact the Customer Support Center be sure to print the test log so that you can rapidly provide information to the help technician Chapter 4 Troubleshooting 45 Diagnosing problems using PC Doctor for DOS The PC Doctor for DOS diagnostic program runs independently of the Windows operating system Use PC Doctor for DOS if you are unable to start the Windows operating system or if PC Doctor for Windows has not been successful in isolating a possible problem You can run PC Doctor for DOS from a diagnostic CD DVD image Creating a diagnostic CD DVD image To create a diagnostic CD DVD image download a self starting bootable CD DVD image known as an iso image of the diagnostic program from After you download the image you can create the CD DVD using any CD DVD burning software Running diagnostics from the CD DVD To run diagnostics from the diagnostic CD DVD image that you created use the following procedure 1 Make sure your computer is turned off 2 Insert the CD DVD into th
74. nsfer is complete To do so might cause damage to your data Cleaning the cover of your computer Note Shut down the computer and then disconnect the power cord before cleaning the computer 110 Lenovo IdeaPad S9e and S10e User Guide Occasionally clean your computer as follows 1 Pw 0 01 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry completely and remove any cloth fibers from the computer surface Cleaning your computer keyboard Occasionally clean your computer as follows 1 2 Absorb some isopropyl rubbing alcohol on a soft dust free cloth Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys Allow to dry To remove any crumbs and dust from beneath the keys you can use a camera blower with a brush o
75. o every corner of life they process more and more information The data on your computer some of which is sensitive is stored on a storage device either a hard disk drive HDD or the solid state drive SSD Before you dispose of sell or hand over your computer make sure to delete data stored on it Handing your computer over to someone else without deleting the loaded software such as operating systems and application software may even violate License Agreements You are advised to check the terms and conditions of those Agreements Deleting the data from the hard disk is not easy There are methods that seem to delete the data e Move the data to the recycle bin and then choose the Empty recycle bin command e Use the Delete command e Format your HDD or SSD using the software for initializing it Using the recovery program provided by Lenovo bring the HDD or the SSD back to factory ship state These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith may read and misuse the critical data on HDDs or SSDs for unexpected purposes 152 Lenovo IdeaPad S9e and S10e User Guide To pre
76. oduct for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features 96 Lenovo IdeaPad S9e and S10e User Guide A DANGER When the AC adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the AC adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas e Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating e Airflow temperatures into the computer should not exceed 35 C 95 F Chapter 7 Safety use and care information 97 CD and DVD drive safety A DANGER CD and DVD drives spin discs at a high speed If a CD or DVD is cracked or otherwise physically damaged it is possible for the disc to break apart or even shatter when the CD drive i
77. om of your display Note e When you do not use the AC adapter disconnect it from the electrical outlet 28 Lenovo IdeaPad S9e and S10e User Guide Do not wrap the power cord tightly around the AC power transformer pack when it is connected to the transformer e You can charge the battery when the AC adapter is connected to the computer and the battery is installed You need to charge it in any of the following conditions When you purchase a new battery If the battery status indicator amber starts blinking If the battery has not been used for a long time Before you charge the battery make sure that its temperature is at least 10 degrees Celsius 50 degrees Fahrenheit Chapter 2 Using your computer 29 Charging the battery When you check the battery status and find that the battery is low you need to charge the battery or replace it with a charged battery If an AC outlet is convenient first connect the power cord to the transformer pack second plug the power cord into an electrical outlet and then connect the AC adapter to the power jack of the computer Note To increase the life of the battery the computer does not start recharging the battery if the remaining power is no less than 95 percent Handling the battery A DANGER Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack oth
78. on nor any other problem but a normal phenomenon of computers This phenomenon is primarily due to the following reasons 1 Different standards used by the manufacturer and operating system when calculating hard disk capacity Hard disk manufacturers use a radix of 1000 i e 1 G 1 000 MB 1 MB 1 000 KB 1 KB 1 000 bytes However when identifying hard disk capacity operating systems use a radix of 1024 i e 1 GB 1 024 MB 1 MB 1 024 KB 1 KB 1 024 bytes The standard adopted by your computer is that of the hard disk manufacturers Since the standards adopted by the hard disk manufacturer and operating system are different the hard disk capacity displayed by the operating system will be different from the nominal hard disk capacity For example if the hard disk is nominally X G even when it is completely empty the capacity displayed by the operating system will be X x 1000 x 1000 x 1000 1024 x 1024 x 1024 X x 0 931 G Appendix D Notices 155 If a portion of the hard disk space has been used for some specific purpose then the capacity indicated by the operating system will be even less than X x 0 931 G 2 A portion of the hard disk space is used for specific purposes Lenovo computers come with preinstalled Product Recovery Program so the hard disk has a special portion partitioned before delivery which is used to store hard disk mirror and Product Recovery Program program files The size of the reserved space f
79. or this partition varies according to the model operating system and software of the computer For the sake of safety this partition is not evident which is commonly referred to as a hidden partition In addition after the hard disk is partitioned or formatted the system will assign a certain amount of hard disk space for the system files For the above reasons the available hard disk space indicated by the operating system is always less than the computer s nominal hard disk capacity 156 Lenovo IdeaPad S9e and S10e User Guide Trademarks The following terms are trademarks of Lenovo in the United States other countries or both IdeaPad Lenovo Lenovo logo ThinkVantage Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States other countries or both Windows Other company product or service names may be trademarks or service marks of others Copyright Lenovo 2008 157 158 Lenovo IdeaPad S9e and S10e User Guide Index A AC adapter 26 28 accessibility 112 audio device 39 B battery 26 27 charging 30 handling 30 replacing 59 status 27 troubleshooting 55 Bluetooth 41 Bluetooth communication 42 bottom view 7 Cc comfort 112 computer screen troubleshooting 51 Copyright Lenovo 2008 159 cover cleaning 110 CRU customer replaceable units 133 Customer Replaceable Unit CRU 133 Customer Support Center 7
80. ou finish working with your computer you can put it to standby or shut it down The computer with the solid state drive SSD does not support hibernation function Putting your computer to standby If you will be away from your computer for only a short time put the computer to standby When the computer is in standby you can quickly wake it and bypass the startup process To put the computer to standby do one of the following e Click Start and select Standby from Turn Off Computer e Press Fn Fl A WARNING Wait until the power indicator light starts blinking indicating that the computer is in standby before you move your computer Moving your computer while the hard disk is spinning can damage the hard disk causing loss of data O Copyright Lenovo 2008 9 To wake the computer press the power button Shutting down your computer If you are not going to use your computer for a day or two shut it down To shut down your computer click Start and select Turn Off from Turn Off Computer Using the touch pad The touch pad consists of a pad E ana two click buttons at the bottom of the keyboard To move the cursor H on the screen slide your fingertip over the pad in the direction in which you want the cursor to move The functions of the left El ana right 4 click buttons correspond to those of the left and right mouse buttons on a conventional mouse 10 Lenovo IdeaPad S9e and S10e User Guide
81. ove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced Problem The computer does not operate with a fully charged battery Solution The surge protector in the battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again Problem The computer shuts down before the battery status indicator shows empty or The computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery Chapter 4 Troubleshooting 55 Problem The operating time for a fully charged battery is short Solution Discharge and recharge the battery pack If your battery s operating time is still short use a new battery pack A hard disk drive problem Problem The hard disk drive does not work Solution In the Boot menu in BIOS Setup Utility make sure that the hard disk drive is included in the Boot Order correctly A startup problem Problem The Microsoft Windows operating system does not start Solution Use the recovery program stored in the HDD or recovery discs to help solve or identify your problem To use the recovery discs 1 Insert boot CD 2 Boot from it press F12 to choose boot item then the recovery wizard starts 3 Follow the instructions on the screen 4 If you are asked to inser
82. ows Power options The rate at which you use battery power determines how long you can use the battery of your computer between charges As each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors The amount of energy stored in the battery when you begin to work The way you use your computer for example how often you access the hard disk drive and how bright you make the computer display Chapter 2 Using your computer 27 Using the AC adapter The power to run your computer can come either from the lithium ion Li ion battery pack provided with it or from AC power through the AC adapter While you use AC power the battery charges automatically The AC adapter that comes with your computer has two basic components 1 The transformer pack that converts AC power for use with the computer 2 The power cord that plugs into the AC outlet and into the transformer pack A CAUTION Using an improper power cord could cause severe damage to your computer To use the AC adapter do the following Be sure to take these steps in the order in which they are given here 1 Connect the AC adapter to the AC power adapter jack of the computer 2 Connect the power cord to the transformer pack 3 Plug the power cord into an electrical outlet You can check the status of your battery at any time by looking at the battery meter at the bott
83. password which can be from one to eight alphanumeric characters in any combination Type it in the Enter New Password field 5 Press Enter once to move to the Confirm New Password field Retype the password you just entered to verify it 6 Commit your password to memory and press Enter 7 Press F10 to exit 20 Lenovo IdeaPad S9e and S10e User Guide 8 Select Yes in the Setup Confirmation window Changing or Removing the Supervisor Password To change the password do the following 1 Select Set Supervisor Password and press Enter The Set Supervisor Password window opens 2 Select Enter Current Password and type in the correct password Then press Enter once to move to Enter New Password field type a new supervisor password in 3 Press Enter once to move to the Confirm New Password field Retype the password you just entered to verify it 4 Commit your password to memory and press Enter To remove password do the following 1 Select Set Supervisor Password and press Enter 2 Select Enter Current Password and type in the correct password and press Enter thrice Note Make sure the Password on boot is set to Enabled if you need the password protection at power on To set a User Password 1 Turn on your computer When the Lenovo logo and Press lt F2 gt to Setup come up immediately press F2 to enter the BIOS Setup Utility 2 Select Security using the cursor directional keys 3 Select Set U
84. pter 7 Safety use and care information 101 These drives are certified in the U S to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations DHHS 21 CFR Subchapter J for Class 1 laser products Elsewhere these drives are certified to conform to the requirements of the International Electrotechnical Commission IEC 60825 1 and CENELEC EN 60825 1 for Class 1 laser products Class 1 laser products are not considered hazardous The design of the laser system and the optical storage drive ensures that there is no exposure to laser radiation above a Class 1 level during normal operation user maintenance or servicing When a CD or DVD drive is installed note the following handling instructions A DANGER Use of controls adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Do not remove the drive covers Removing the covers of the CD or DVD drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the CD or DVD drive 102 Lenovo IdeaPad S9e and S10e User Guide Some CD and DVD drives contain an embedded Class 3A or Class 3B laser diode Note the following statement A DANGER Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Liquid crystal display LCD notic
85. r cool air from a hair drier Chapter 7 Safety use and care information 111 Note Avoid spraying cleaner directly on the display or the keyboard Cleaning your computer display Occasionally clean your computer as follows 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Accessibility and comfort As your computer enables you to work in so many places it is important that you remain attentive to good posture good lighting and proper seating By keeping these considerations in mind you can improve performance and achieve greater comfort Lenovo is committed to providing the latest information and technology to our customers with disabilities Ergonomic information Working in the virtual office may mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the 112 Lenovo IdeaPad S9e and S10e User Guide maximum benefits of your comp
86. r display The color display with TFT technology provides clear and brilliant text and graphics E Power button Use the power button to turn on the computer E Microphone built in The built in microphone can be used for video conferencing voice narration or simple audio recordings J Wireless LAN auxiliary See Using wireless LAN on page 18 Novo button Use to open Application Launcher when the Windows operating system is running The Application Launcher provides quick access to common and frequently used applications For more inform utton with Lenovo Quick ation about using the Novo butt Start see Using Lenovo Quick Start on page 33 2 Lenovo IdeaPad S9e and S10e User Guide H Wireless device switch Use this switch to simultaneously turn on or turn off Wireless LAN and Bluetooth devices Left side view Q 11 Fan louvers The fan louvers allow warm air to exit the computer Important Make sure that paper books clothing cables or other objects do not block any of the fan louvers or else overheating of the computer may occur Pac power adapter jack Connect the power adapter here to supply power to the computer and charge the internal battery Chapter 1 Getting to know your computer 3 Note To prevent damage to the computer and battery pack use the supplied AC adapter only The AC adapter is for this product Do not use it for any ot
87. r mains and rated less than 20A per phase AAO ETA 204 18 UR ORBIT AAA ll Eee JIS C 61000 3 2 Sia 148 Lenovo IdeaPad S9e and S10e User Guide WEEE and recycling statements General recycling statement Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com lenovo environment EU WEEE Statements The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects
88. r the telephone number of the Support Center for your country or region see Worldwide telephone list on page 81 Note Use only computer parts provided_by Lenovo For warranty information about the CRUs for your machine type see Appendix A Warranty information on page 119 The following table provides a list of CRUs for your computer and tells where to find the replacement instructions User Guide Setup Poster Online Hardware Maintenance Manual Self service CRUs AC adapter x Power cord for AC x adapter Battery x x x Hard disk drive X x Memory x x Optional service CRUs Keyboard x 134 Lenovo IdeaPad S9e and S10e User Guide User Guide Setup Poster Online Hardware Maintenance Manual Palm rest Touch pad X PCI Express Mini Card x for wireless LAN Appendix B Customer Replaceable Units CRUs 135 136 Lenovo IdeaPad S9e and S10e User Guide Appendix C Specifications Specifications Size S9e S10e with 3 cell battery S9e S10e with 6 cell battery e Width approximate 250 mm e Width approximate 250 mm Depth approximate 183 mm Depth approximate 196 mm Environment Power source AC adapter Battery pack Height approximate 22 to 27 5mm Height approximate 22 to 36 mm 8 000 ft 2 438 m Operating 5 C to 35 C 41 F to 95 F Non operating 5 0 C to 43 0 C 41 F to 109
89. rd disk passwords Two types of the hard disk passwords help protect the information stored on the hard disk Hard disk master password e Hard disk user password which requires a hard disk master password You need to set a master password and a user password both as the Hard Disk Password Either of the passwords can be used to get access to the Hard disk Any change or removal to the master password deletes the user password 1 2 3 Turn on your computer Press F2 while the initial screen is displayed The BIOS Setup Utility screen opens Select Security using the cursor directional keys Select Set Hard Disk Passwords and press Enter The Set Hard Disk Passwords window opens Select Change Master Password and press Enter The Change Master Password window opens Choose an HDD master password which can be from one to eight alphanumeric characters in any combination Type it in the Enter New Password field Press Enter once to move to the Confirm New Password field Retype the password you just entered to verify it Choose an HDD user password which can be from one to eight alphanumeric characters in any combination Type it in the Enter New Password field Chapter 2 Using your computer 23 8 9 10 11 Press Enter once to move to the Confirm New Password field Retype the password you just entered to verify it Commit any password to memory and press Enter Press F10 to exit Select Yes in the
90. rd shall be in writing and set forth the findings of fact and the conclusions of law All arbitration proceedings including all documents presented in such proceedings shall be conducted in the English language and the English language version of this warranty prevails over any other language version in such proceedings 124 Lenovo IdeaPad S9e and S10e User Guide Other Rights THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION YOU MAY ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH LENOVO NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT European Economic Area EEA Customers in the EEA may contact Lenovo at the following address EMEA Service Organisation Lenovo International B V Floor 2 Einsteinova 21 851 01 Bratislava Slovakia Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo Appendix A Warranty information 125 Warranty information Machine Country or Region of Warranty period Types of Type Purchase Warranty Service 4068 US Canada Mexico Parts and Labor 1 year 3 Brazil and Japan Battery pack
91. rosoft Web site at http www microsoft com Lenovo offers Up and Running technical assistance with installation of or questions related to Service Packs for your Lenovo preinstalled Microsoft Windows product For information please contact the Customer Support Center at the phone number s listed in Worldwide telephone list on page 81 Some fees might apply Getting help on the Web The Lenovo Web site on the World Wide Web has up to date information about Lenovo computers and support The address for the Personal Computing home page is http www lenovo com support O Copyright Lenovo 2008 77 You can find support information for your Lenovo computer at Research this Web site to learn how to solve problems ind new ways to use your computer and learn about options that can make working with your Lenovo computer even easier Calling the Customer Support Center If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel
92. roubleshooting 47 Problem Solution The screen goes blank while the computer is on Your screen saver or power management may be enabled Do either of the following e Move the touch pad or press a key to exit the screen saver Press the power button to resume from standby or hibernation Password problems Problem Solution You forgot your password e If you forget your user password you must take your computer to a Lenovo authorized servicer or a marketing representative to have that password canceled e If you forget your supervisor password a Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service e If you forget your hard disk password a Lenovo authorized servicer cannot reset your password or recover data from the HDD You must take your computer to a Lenovo authorized servicer or a marketing representative to have the HDD replaced Proof of purchase is required and a fee will be charged for parts and service 48 Lenovo IdeaPad S9e and S10e User Guide Keyboard problems Problem A number appears when you type a letter Solution The numeric lock function is on To disable it press Fn F7 NmLK Problem All or some keys on the numeric keypad do not work Solution Ma
93. rvice that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service nn en a computer is eligible for International Warranty Service e intries where service is available go to hitr p 7 www TES meena support click Warranty and follow the instructions on the screen 80 Lenovo IdeaPad S9e and S10e User Guide Worldwide telephone list Phone numbers are subject to change without notice For the most current phone numbers go to http www lenovo com support phone Country or Region Telephone Number Macau S A R Argentina 0800 666 0011 Spanish Bolivia 0800 10 0189 Spanish Brazil Sao Paulo region 11 3889 8986 Outside Sao Paulo region 0800 701 4815 Brazilian Portuguese Canada 1 800 565 3344 English and French In Toronto only call 416 383 3344 Chile 800 361 213 or 188 800 442 488 Spanish China 400 810 8888 Mandarin China 2516 3919 Cantonese English and Mandarin Hong Kong S A R China 0800 689 Cantonese English and Mandarin Colombia 1 800 912 3021 Spanish Costa Rica 0 800 011 1029 Spanish Dominican Republic 1 866 434 2080 Spanish Ecuador 1 800 426911 Spanish El Salvador 800 6264 Spanish Chapter 6 Getting help and service 81 Country
94. ry Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment 140 Lenovo IdeaPad S9e and S10e User Guide Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protect
95. s in use To protect against possible injury due to this situation and to reduce the risk of damage to your computer do the following Always store CD DVD discs in their original packaging Always store CD DVD discs out of direct sunlight and away from direct heat sources Remove CD DVD discs from the computer when not in use Do not bend or flex CD DVD discs or force them into the computer or their packaging Check CD DVD discs for cracks before each use Do not use cracked or damaged discs 98 Lenovo IdeaPad S9e and S10e User Guide Electrical current safety information A DANGER Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet e Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Do not use your
96. se Wireless LAN PCI Express Mini Card or Bluetooth device prior to turning on the computer Electronic emissions notices The following information refers to Lenovo IdeaPad S9e and S10e machine type 4068 and 4187 Appendix D Notices 143 Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates used and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission li
97. ser Guide 112 142 112 114 115 115 115 119 119 126 128 130 133 137 137 139 139 141 141 141 141 143 143 145 Avis de conformit a la r glementation d Industrie Canada European Union EMC Directive conformance statement EU EMC Directive 2004 108 EC EN 55022 class B Statement of Compliance Japanese VCCI Class B statement Japan compliance statement for power line harmonics i WEEE and recycling statements General recycling statement EU WEEE Statements Japan recycling statements Collecting and recycling a disused Lenovo computer or r monitor Disposing of a Lenovo computer components Disposing a disused battery pack from Lenovo notebook computers Notice for users in the U S A Notice on deleting data from your hard disk drive o or solid state drive ENERGY STAR model information Explanation of hard disk capacity Trademarks Index Contents 145 145 146 148 148 149 149 149 150 150 150 151 151 152 153 155 157 159 vii viii Lenovo IdeaPad S9e and S10e User Guide Chapter 1 Getting to know your computer Top view The illustrations in this manual may differ from the actual product Copyright Lenovo 2008 1 Integrated_camera See Using the integrated camera on page 16 A Wireless LAN main See Using wireless LAN on page 18 El Compute
98. ser Password and press Enter The Set User Password window opens Chapter 2 Using your computer 21 4 Choose your user password which can be from one to eight alphanumeric characters in any combination Type it in the Enter New Password field 5 Press Enter once to move to the Confirm New Password field Retype the password you just entered to verify it 6 Commit your password to memory and press Enter 7 Press F10 to exit 8 Select Yes in the Setup Confirmation window Note You can set the User Password only when the Supervisor Password has been set Changing or Removing the User Password To change the password do the following 1 Select Set User Password and press Enter The Set User Password window opens 2 Type correct password in the Enter Current Password field Then press Enter once to move to the Enter New Password field type a new user password in 3 Press Enter once to move to the Confirm New Password field Retype the password you just entered to verify it 4 Commit your password to memory and press Enter To remove the password do the following 1 Select Set User Password and press Enter 2 Type correct user password in Enter Current Password and press Enter twice Note Make sure the Password on boot is set to Enabled if you need the password protection at power on 22 Lenovo IdeaPad S9e and S10e User Guide To set a Hard Disk Password Note The SSD model does not support the ha
99. ssenger or Windows Movie Maker Using the Internet Your computer comes with LAN port for high speed DSL connection and local area network LAN wireless LAN for wireless connection 16 _Lenovo IdeaPad S9e and S10e User Guide Using LAN port The LAN port supports a standard RJ 45 connector and allows you to connect the computer to a high speed DSL connection and local area network LAN A CAUTION As the voltage of a telephone connection is higher than that of a network do not attempt to connect a telephone cable to the LAN port or else a short circuit of the computer might occur Chapter 2 Using your computer 17 Using wireless LAN An isotropic antenna system is built into the display for optimal reception enabling wireless communication wherever you are To enable wireless communications do the following 1 Press the Wireless device switch 2 Press Fn F5 3 Press Fn F5 then enable the wireless LAN card in the wireless setting menu Securing your computer This section provides information about how to help protect your computer from theft and unauthorized use Attaching a security lock optional You can attach a security lock to your computer to help prevent it from being removed without your permission Attach a security lock to the keyhole of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the security lock See
100. t Product Recovery Disc select OK and insert the product recovery disc 56 Lenovo IdeaPad S9e and S10e User Guide Other problems Problem Your computer does not respond Solution e To turn off your computer press and hold the power button for 4 seconds or more If the computer still does not respond remove the AC adapter and the battery e Your computer might lock when it enters standby mode during a communication operation Disable the standby timer when you are working on the network Problem The computer does not start from a device you want Solution See the Boot menu of the BIOS Setup Utility Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the Boot menu in the BIOS Setup Utility make sure that the device is included in the Boot Order list Chapter 4 Troubleshooting 57 58 Lenovo IdeaPad S9e and S10e User Guide Chapter 5 Upgrading and replacing devices Replacing the battery Important See Chapter 7 Safety use and care information on page 83 before replacing the battery To replace the battery 1 Turn off the computer or enter hibernation mode Then disconnect the AC adapter and all cables from the computer 2 Close the computer display and turn the computer over Copyright Lenovo
101. taining the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body Whenever possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Chapter 7 Safety use and care information 107 Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or under the keyboard Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices e Do not open the display beyond 130 as this might damage the computer hinge Carry your computer properly Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e Be sure your computer is in standby or hibernation mode or turned off before moving it This will prevent damage to the hard disk drive and data loss e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display e Use a quality carrying case that provides adequate cushion and protection Do not pack your computer in a tightly packed suitcas
102. ter e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Chapter 7 Safety use and care information 85 Service and upgrades A CAUTION Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a service provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with an AC power cord N a sure ee he power is turned off and
103. ting help and service Getting help and service Getting help on the Web Calling the Customer Support Center Getting help around the world Worldwide telephone list Chapter 7 Safety use and care information Important safety information E Conditions that require immediate action Safety guidelines Caring your computer Be careful about where and how you work Be gentle with your computer Carry your computer properly For outdoor use Handle storage media and drives properly Data safety n ee Take care in setting passwords Other important tips Cleaning the cover of your computer Cleaning your computer keyboard Contents v Cleaning your computer display Accessibility and comfort Ergonomic information What if you are traveling Questions about vision Maintenance General tips for maintenance Appendix A Warranty information Lenovo Limited Warranty Warranty information Types of warranty service Suplemento de Garant a para M xico Appendix B Customer Replaceable Units CRUs Appendix C Specifications Specifications Appendix D Notices Notices Export classification notice i Television output notice Wireless related information Wireless interoperability Usage environment and your health Electronic emissions notices Federal Communications Commission FCC Statement Industry Canada Class B emission compliance statement vi Lenovo IdeaPad S9e and S10e U
104. tspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische 146 Lenovo IdeaPad S9e and S10e User Guide Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Appendix D Notices 147 Japanese VCCI Class B statement CORES FRUEREFERBEB EHI EZ VCCI OBFICA DC VIABIRRANHEE CT COPE RERR CHATS CCeEHE LTWETA TOREDIG OTET LEY a YZEL CHA ENS SSeS SRCTCEMBVET BEREITET LU RRYRUAELTESLY Japan compliance statement for power line harmonics A statement of compliance to the IEC 61000 3 2 harmonics standard is required for all products connecting to the powe
105. use the AC adapter to warm your body Extended contact with your body even through clothing may cause a skin burn Chapter 7 Safety use and care information 105 Route the cables of an AC adapter a mouse a keyboard a printer or any other electronic device or communication lines so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could disturb the operation of your computer Applying strong force to the cables may damage or break them e Place liquids away from your computer to avoid spills and keep your computer away from water to avoid the danger of electrical shock e Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 in e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it may become electrostatically charged Such a charge may be discharged through your hands when you touch the keyboard or other parts o
106. uter Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort Note This example shows someone in a conventional setting Even if you work in a casual less conventional setting many of the tips in this section still apply Develop good habits and they will serve you well General Posture Below are some general recommendations for assuming a healthy working posture It is best to periodically make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work will also help to prevent any minor discomfort associated with your working posture Chapter 7 Safety use and care information 113 Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press Fn up down arrow to adjust display brightness Head Position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and Hand Position If available utilize chair
107. vent leakage of data it becomes very important that you take responsibility for deleting all the data from the HDD or SSD when you dispose of sell or hand over your computer You can destroy the data physically bysmashing the HDD with a hammer or magnetically by means of strongmagnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose If you use software designed for use with the HDD to delete data stored on the SSD it will erase only data that is accessible by normal operation It may not erase the hidden area of the flash chip Therefore sometimes it may still be possible to read the data by use of special equipment or a special tool To prevent leakage of data from the SSD it is recommended that you delete all data on the flash chips by use of an application provided by Lenovo ENERGY STAR model information Appendix D Notices 153 ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR 4 0 program requirements for computers 406
108. wise the product suitably packaged to a designated location After the product has been repaired or exchanged it will be made available for your collection Failure to collect the product may result in your Service Provider disposing of the product as it sees fit For Mail in Service the product will be returned to you at Lenovo s expense unless your Service Provider specifies otherwise 5 Product Exchange Service Appendix A Warranty information 129 Under Product Exchange Service Lenovo will ship a replacement product to your location You are responsible for its installation and verification of its operation The replacement product becomes your property in exchange for the failed product which becomes the property of Lenovo You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo Transportation charges both ways are paid by Lenovo Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment You may be charged for the replacement product if Lenovo does not receive the failed product within thirty 30 days of your receipt of the replacement product Suplemento de Garantia para M xico Este Suplemento se considera parte integrante de la Garantia Limitada de Lenovo y sera efectivo nica y exclusivamente para los productos distribuidos y comercializados dentro del Territorio de

Lenovo IDEAPAD S10E User's Manual

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