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HP 2410v User's Manual

1. The paper sizes available vary by country region hp psc 2400 series reference guide use the copy features 6 Press to highlight 4 x 6 and then press OK 7 Press 5 to select Paper Type from the Copy Menu Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker 7 Enhancements 8 Color Intensity 9 Set New Defaults Paper Type 1 Automatic 2 Plain Paper 3 Premium Inkjet 4 Premium Photo 5 Photo Paper 6 PhotoQual Inkjet 7 Everyday Photo 8 Transparency 9 Iron On O Brochure Glossy Brochure Matte Note Automatic and Plain Paper are disabled in the Paper Type menu when Borderless is turned on 8 Press to highlight the type of paper you loaded and then press OK Caution When making borderless copies you must have photo paper or other specialty paper loaded If you have plain paper loaded ink will bleed off the paper staining your device 9 Press 7 to select Enhancements from the Copy Menu Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker 7 Enhancements 8 Color Intensity 9 Set New Defaults Enhancements 1 Text 2 Photo 3 Mixed 4 None chapter 4 10 Press to highlight the Photo enhancement setting and then press OK 11 Press Start Color The HP PSC makes a 4 by 6 inch 10 by 15 cm
2. 2 Press 3 then press 3 again This selects Basic Fax Setup and then selects Rings to Answer chapter 6 3 Press until the number of rings before answering is highlighted If you have an answering machine on this phone line set your HP PSC to answer the phone after the answering machine The number of rings to answer for the HP PSC should be greater than the number of rings to answer for the answering machine You want the answering machine to answer before your HP PSC The HP PSC monitors calls and will answer if it detects fax tones 4 Press OK to accept the setting 5 If you have a modem on this phone line turn off the setting in the modem s software that automatically receives faxes to your computer otherwise your HP PSC will not receive faxes properly For information on setting up your HP PSC with other office equipment such as answering machines and voice mail see fax setup on page 115 set up your hp psc to answer fax calls manually In certain situations you might want to receive faxes manually For example if you share a line between your HP PSC and phone and you do not have distinctive ringing you will need to set up the HP PSC to answer fax calls manually This is because the HP PSC will not be able to distinguish between fax calls and phone calls When receiving faxes manually you must be available to respond in person to the incoming fax call or your HP PSC cannot receive faxes For more information o
3. 2 Use only a grounded electrical outlet when connecting the device to a power source If you do not know whether the outlet is grounded check with a qualified electrician 3 Observe all warnings and instructions marked on the product 4 Unplug this product from wall outlets before cleaning 5 Do not install or use this product near water or when you are wet 6 Install the product securely on a stable surface 7 Install the product in a protected location where no one can step on or trip over the line cord and where the line cord will not be damaged 8 Ifthe product does not operate normally see the online Troubleshooting help 9 No operator serviceable parts p p inside Refer servicing to qualified service personnel 10 Use in a well ventilated area contents hp AE VEN eier 1 the hp psc 2400 series ata glance 0 0 c ee eee ee eee 2 front panel overview a na sanasana eaea 3 Menu OVErVIEW Leere een 5 use the hp director software to do more with your hp psc 6 load originals and load paper 2 eee ee eens 11 load an original un ae Gen ee ew Hae Rw OR HRS GR See hh mck 11 lodd Paper eek 12 load envelope srs arms ruhe 14 load 4 by 6 inch 10 by 15 cm photo paper 22 222202 15 load postcards or Hagaki cards ua se au 15 recommended papers 4444404 doh 04 oo baba are RES 16 load other types of paper in the input tray 000005 16 set the paper typ
4. Black 200 by 200 200 by 200 200 by 100 8 bit grayscale Color 200 by 200 200 by 200 200 by 200 photo memory card specifications Maximum recommended number of files on a memory card 1 000 Maximum recommended individual file size 12 megapixels maximum 8 MB maximum Maximum recommended memory card size 1 GB solid state only Note Approaching any of the recommended maximums on a memory card might cause the performance of the HP PSC to run slower than expected supported memory card types CompactFlash SmartMedia Memory Stick Memory Stick Duo Memory Stick Pro Secure Digital MultiMediaCard MMC xD Picture Card hp psc 2400 series technical information scan specifications Image editor included e OCR software automatically converts scanned text to editable text Scan speeds vary according to the complexity of the document item description Resolution 1200 by 2400 dpi optical up to 19 200 dpi enhanced Color 48 bit color 8 bit grayscale 256 levels of gray Interface TWAIN compliant Scanning Area US letter A4 physical specifications O a a ES e Q o s e Height 8 7 inches 22 cm color graphics display in the down position e Width 18 2 inches 46 cm Depth 14 6 inches 37 cm Weight 19 pounds 8 6 kg power specifications e Power consumption 80 W maximum e Input voltage AC 100 to 240 V 1 A 50 60 Hz gr
5. The Go Online screen appears in the Work area Click Next The One Time Setup Region and Terms of Use screen appears Select your country region from the drop down list Read the Terms of Service select the agree check box and click Next The Select an HP Instant Share Service screen appears Select HP Instant Share E mail send images through e mail Click Next At the Create HP Instant Share E Mail screen complete the To From Subject and Message fields Note To open and maintain an e mail address book click Address Book register with HP Instant Share and obtain a HP Passport Note To send your e mail to multiple addresses click How to e mail multiple people Click Next The Add Captions screen appears Enter a caption for your digital image and then click Next Your image is uploaded to the HP Instant Share services site After the image is uploaded the Photos E mailed screen appears Your e mail is sent with a link to a secure Web page that stores your image for 60 days Click Finish The HP Instant Share website opens in your browser From the website you can select an image and choose from a number of processing options hp psc 2400 series hp instant share setup and use send a photo or image using your hp psc Macintosh If your HP PSC is connected to a Macintosh you can send a photo or image to anyone with an e mail account You initiate your e mail message from an e mail application insta
6. Greece Hewlett Packard Hellas 265 Mesogion Avenue 15451 N Psychiko Athens Hewlett Packard O Piispankalliontie 1 FIN 02200 Espoo Sverige Hewlett Packard Sverige AB Skalholtsgatan 9 S 164 97 Kista ltalia Hewlett Packard Italiana S p A Via G Di Vittorio 9 20063 Cernusco sul Naviglio l Milano United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN hp psc 2400 series technical information The technical specifications and international regulatory information for your HP PSC are provided in this section This section contains the following topics e system requirements on page 101 e paper specifications on page 102 e print specifications on page 104 e print margin specifications on page 104 copy specifications on page 105 e fax specifications on page 106 e photo memory card specifications on page 106 e scan specifications on page 107 o O a a ES e Q o s e physical specifications on page 107 e power specifications on page 107 e environmental specifications on page 107 e additional specifications on page 107 environmental product stewardship program on page 108 e regulatory notices on page 109 system requirements The following specifications are subject to change without notice Windows PC requirements item minimum recommended Processor See Read Me file for details Operating System RAM RAM indows 9 128 MB 256 MB
7. gt E o v hp psc 2400 series overview use the copy features The HP PSC enables you to produce high quality color and black and white copies on a variety of paper types including iron on transfers You can enlarge or reduce the size of an original to fit a specific paper size adjust the copy s darkness and color intensity and use special features to create a poster make many sizes of photos and create transparencies This section contains the following topics e overview on page 35 copy a two page black and white document on page 37 e make a 4 by 6 inch 10 by 15 cm borderless copy of a photo on page 38 e make multiple copies of the same original on page 40 e copy a 4 by 6 inch 10 by 15 cm photo onto a full size page on page 41 copy a photo several times on one page on page 43 e resize an original to fit onto letter paper on page 44 copy a washed out original on page 46 copy a document that has been faxed several times on page 46 e enhance light areas of your copy on page 47 make a poster on page 48 e prepare a color t shirt transfer on page 49 e stop copying on page 50 You can make copies by using the front panel of your HP PSC or by using the HP Photo amp Imaging Director HP Director software on your computer Many copy features are available through either method However you might find that the software offers easier access to special copy features This section explains how
8. 2 EXT on the back of your HP PSC Find the phone cord that connects from the back of your computer your PC modem to a wall jack Disconnect the cord from the wall jack and plug it into the port labeled 2 EXT on the back of your HP PSC chapter 13 3 If your PC modem s software is set to automatically receive faxes to your computer turn off that setting Caution If you do not turn off the auto fax receive setting in your PC modem software your HP PSC will not be able to receive faxes 4 Connect a phone to the out port on the back of your PC modem 5 Using the phone cord supplied in the box with your HP PSC connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of your HP PSC Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP PSC you might not be able to fax successfully This special 2 wire cord is different from the more common 4 wire phone cords you might already have in your office For more information about how to tell the difference between the cords see have difficulties when sending faxes and when receiving faxes on page 145 Now you need to decide how you want to answer fax calls automatically or manually how to answer fax calls automatically The HP PSC is factory set to answer all calls automatically after 5 rings so you do not need to change any settings if you want to automatically r
9. 5 it takes to print a proof sheet can vary greatly 3 If there are more than 20 photos on the card the Select Photos Menu appears Press the number next to the command you want to select 1 All 2 last 20 3 Custom Range Note Use the proof sheet index number to select which photos to print for a custom range This number might be different from the number associated with the photo on your digital camera If you add photos to or delete photos from your memory card you need to reprint the proof sheet to see the new index numbers 4 If you choose Custom Range enter the photo index numbers for the first and last photos you want to print as prompted Note You can erase index numbers by pressing to backspace complete the proof sheet After you have printed a proof sheet as described in print a proof sheet on page 24 you can select photos to be printed hp psc 2400 series use a photo memory card ca Photo Proof Sheet eau photos available for selection from camera card step 1 to select photo s fill in bubble s undemeath with a dark pen F TEE gt ni Mn S um Mmam O3 ma 4 mal S528 2001 TMG00001 JPO Inicoo002 PO Inico0003 JPO T G00004 JPO T 600005 PO D 5 paan 7 las 2001 mlas 2001 9 mlas 2001 S o pam MG00006 JPG Inico0007 PG Tac00008 PG MES00009 IPG Snara Snem gt r Mami Dam 1s man TMG000011 PG TMGO00012 P 16000013 196 TM G000014 JP 10015301 F F
10. BOC DIABERRMHBECT COMB ERATA ATE ZEMELTWEFTH CORESI TETLEY a VREET KASNZEREBESSIERLTIERNHUEF FRY ARUBA IGE gt TIEL UR Y RUA LT AFSL notice to users in Korea 87 SHU BE 7 7 O a a ES e Q o s o IE WYP RLS AAPATSSS BS SU FAAA JAE BE BE JANA ALS seal eeu reference guide lt 2 ie z pr fe 2 5 u Le D 2 chapter 12 declaration of conformity According to ISO IEC Guide 22 and EN 45014 Manufacturer s Name and Address Hewlett Packard Company 16399 West Bernardo Drive San Diego CA 92127 1899 USA ry Model SDGOB 030 1 02 Declares that the product Product Name HP PSC 2400 Photosmart Series Q3083A Model Number s 2405 Q3086A 2410 Q3087A 2410xi Q3088A 2410v Q3089A 2420 Q3085A 2450 Q3090A Japan only Power Adapters 0950 4466 Conforms to the following product specifications Safety IEC 60950 19914 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A1 1 UL1950 CSA22 2 No 950 3rd Edition 1995 NOM 019 SFCI 1993 GB4943 2001 EMC CISPR22 1997 EN 55022 1998 Class B CISPR 24 1997 EN 55024 1998 IEC 61000 3 2 1995 EN 61000 3 2 1995 IEC 61000 3 3 1994 EN 61000 3 3 1995 AS NZS3548 CNS13438 VCCI 2 FCC Part15 Class B ICES 003 Issue 2 GB9254 1998 Telecom TBR 21 1998 Supplementary Information The Product herewith complies with the requirements of EMC Directive 89 3
11. Internet help and technical support If you have Internet access you can get help from the HP website at www hp com support The website also provides answers to frequently asked questions Readme file After you install your software you can access the Readme file if any from either the HP PSC CD ROM or the HP PSC program folder A Readme file contains late breaking information that does not appear in the Reference Guide or the online help Dialog box help Windows only For Windows Use one of the following ways to find information on a specific feature e Right click on the feature Select the feature and press F1 Select the in the upper right corner then click on the feature hp psc 2400 series hp psc overview me me a A e 3 I s Your HP PSC is ready when you are as many features and functions of your HP PSC can be used without turning on your computer Tasks such as making a copy sending a fax or printing photos from a photo memory card can be accomplished quickly and easily on your HP PSC Tip You can do more with your HP PSC by using the HP Photo amp Imaging Director HP Director software that you installed on your computer during the initial setup The HP Director includes troubleshooting tips product specific help and enhanced copy fax scan and photo functionality For more information on the use of the HP Director see use the hp director software to do more with
12. Redial 2 No Redial No Answer Redial 1 No Redial 2 Redial chapter 6 use error correction mode ECM ECM eliminates data lost due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion Phone charges are unaffected or might even be reduced on good phone lines On poor phone lines ECM increases sending time and phone charges but sends the data much more reliably Turn ECM off the default setting is on only if it increases phone charges substantially and you are willing to accept poorer quality in exchange for reduced charges 1 Press Setup 2 Press 4 then press 7 This selects Advanced Fax Setup and then selects Error Correction Mode 3 Press to select Off or On 4 Press OK set automatic reduction for incoming faxes This setting determines what your HP PSC does if it receives a fax too large for the default paper size With this setting on the default the image is reduced to fit on one page if possible With this feature off the information that will not fit on the first page is printed on a second page This feature is useful when you receive a legal size fax and letter size paper is loaded in the input tray 1 Press Setup 2 Press 4 then press 5 This selects Advanced Fax Setup and then selects Automatic Reduction 3 Press to select Off or On 4 Press OK adjust the volume Your HP PSC provid
13. Use paper types that are recommended for your HP PSC a Q a o gt Qa N Qo me e me chapter 2 En v Q te a 2 te Ss gt pr o ge te x hp psc 2400 series use a photo memory card The HP PSC can access the memory cards used in almost any digital camera so you can print store manage and share your digital photos in some very exciting ways This section contains the following topics e what is a memory card on page 21 e insert a memory card and save the files to your computer on page 22 e print photos from a proof sheet on page 23 e set photo print options on page 26 e print photos directly from a memory card on page 28 e view photos in a slide show on page 31 e share digital photos through hp instant share on page 32 e use the hp photo amp imaging gallery on page 33 what is a memory card If your digital camera uses a memory card to store photos you can insert the memory card in your HP PSC to print or save your photos You can print a proof sheet which might be several pages long and shows thumbnail views of photos stored on the memory card and print photos from the memory card even if your HP PSC is not connected to a computer Your HP PSC can read CompactFlash I Il Memory Sticks MultiMediaCard MMC Secure Digital SmartMedia and xD memory cards 3 3 e x lt fa a Note You can scan a document and send the scanned imag
14. by default files are saved to the computer at the location Hard Drive Documents HP All in One Data Photos folder OS 9 or Hard Drive Users User Name Pictures HP Photos folder OS X If there are no new files when the HP PSC finishes reading the card the Photo button stops blinking and stays on The LED next to the card slots remains on The first photo on the card appears on the color graphics display To navigate through the photos on the card press lt a or B to move backward or forward through the photos one photo at a time Press and hold or m to move rapidly backward or forward through the photos 3 e 3 e lt a 2 a Is your hard disk full If your computer is equipped with an internal or external CD writer you can organize large collections of digital photos on CDs by using the Memories Disc feature available through the HP Photo and Imaging Director Just start the HP Director and click HP Gallery Click the Make CD tab to begin collecting organizing and cataloging your images on CDs print photos from a proof sheet A proof sheet is a simple and convenient way to select photos and make prints directly from a memory card without the need for a computer A proof sheet which might be several pages long shows thumbnail views of photos stored on the memory card The file name index number and date appear under each thumbnail Proof sheets are also a quick way to create a printed catalog of your digital phot
15. connect your HP PSC as described in this section Telephone wall jack 7 Back view of the HP PSC Use the phone cord supplied in the box with your HP PSC 1 Using the phone cord supplied in the box with your HP PSC connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of your HP PSC Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP PSC you might not be able to fax successfully This special 2 wire cord is different from the more common 4 wire phone cords you might already have in your office For more information about how to tell the ditference between the cords see have difficulties when sending faxes and when receiving faxes on page 145 2 Optional Change the Rings to Answer setting to 1 ring or 2 rings For information on how to change this setting see set number of rings before answering on page 59 how your hp psc will answer fax calls When the phone rings your HP PSC will answer automatically after the number of rings you set in the Rings to Answer setting Then it will begin emitting fax reception tones to the sending fax machine and receive the fax case B faxing with a distinctive ring service on the same line If you subscribe to a distinctive ringing service through your phone company that allows you to have multiple phone numbers on one phone line each with a different ring pattern c
16. replace print cartridges 83 reports fax automatic 63 fax manual 63 self test 81 resolution fax 65 restore factory settings 89 return your HP PSC 94 98 ringing distinctive fax 68 S save faxes in memory 70 photos to computer 22 scan from directly connected device 52 from front panel 51 proof sheet 26 stop 53 Secure Digital memory card 21 self test report 81 send a photo Macintosh 135 photo menu option 135 use a scanned image 136 use the E mail button 135 set language and country region 142 reference guide settings country region and language 142 setup fax 115 ship your HP PSC 94 slide show 31 SmartMedia memory card 21 sounds adjust fax 68 speed copy 36 speed dial entries add 64 delete 65 send fax with 58 stop copy 50 fax 71 print 75 scan 53 support services 91 T technical information additional specifications 107 copy specifications 105 environmental specifications 107 fax specifications 106 paper sizes 103 paper specifications 102 photo memory card specifications 106 physical specifications 107 power specifications 107 print specifications 104 index scan specifications 107 system requirements 101 telephone line with multiple numbers 68 telephone numbers customer support 91 text enhance on copies 46 enter on keypad 62 time set 69 transparencies load 16 troubleshooting fax setup 144 hardware and software inst
17. screen does not appear Launch the Product Registration program in the HP folder on the Windows Start menu Click Start Start Programs or All Programs XP Hewlett Packard HP PSC 2400 Series product registration The Digital Imaging Monitor does not appear in the Task Tray reference guide If the Digital Imaging Monitor does not appear in the Task Tray start the HP Director to check whether or not essential icons are there For more information see Some of the icons are missing in the hp director on page 140 The Task Tray normally appears in the lower right corner of the desktop q 4 04 PM Task Tray HP Digital Imaging Monitor icon 3 c zZ N er 2 a D c O N en ra g chapter 15 hardware installation troubleshooting Use this section to solve any problems you might encounter while installing the HP PSC hardware problem possible cause and solution received a message on the front panel display to attach the front panel cover This might mean the front panel cover is not attached or it is attached incorrectly Make sure to align the cover over the buttons on the top of the HP PSC and snap it firmly into place The front panel displays the wrong language Usually you set the language and country region when you first set up the HP PSC However you can change these settings at any time by using the following procedure 1 Press
18. see the hp imaging gallery section in the hp photo and imaging help book hp psc 2400 series use a photo memory card share photos online through hp instant share Windows only You can share photos with family and friends by making them available in online albums at special websites through HP Instant Share 1 Select one or more photos 2 Press Photo and then press 9 Your HP PSC transfers the selected photo s to the HP Gallery The path and filename of the selected images are shown in the tray at the bottom of the window 3 Follow the prompts on your computer to select an HP Instant Share destination use the hp photo amp imaging gallery You can use the HP Gallery for viewing and editing image files You can print images send images by e mail or fax to family and friends upload images to a website or use images in fun and creative printing projects with the HP Gallery HP software lets you do all this and much more Explore the software to take full advantage of the features of your HP PSC For Windows If you want to open the HP Gallery at a later time open the HP Director and click the HP Gallery icon For Macintosh If you want to open the HP Gallery at a later time open the HP Director and click HP Gallery OS 9 or click HP Director in the Dock and select HP Gallery from the Manage and Share section of the HP Director menu OS X 3 e 3 ce gt lt a 2 a reference guide chapter 3 R 5 v
19. shared voice fax line with voicemail on page 127 e case l shared voice fax line with PC modem and voicemail on page 128 e faxing from a DSL line on page 130 how to tell if the instructions in this chapter apply to you The fax setup instructions in this chapter are intended for parallel type telephone systems which are most common in the countries regions listed in the following table Check the table to see if you are located in one of the listed countries regions If your country region is listed use the instructions in this chapter to complete your fax setup If your country region does not appear in this list you probably have a serial type telephone system and you should not use the connection instructions in this chapter In a serial type telephone system connect all other telephone equipment modems phones and answering chapter 13 machines directly at your telephone wall jack If you are unsure which kind of telephone system you have parallel or serial check with your telephone company use this chapter if located in one of these countries regions Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam how to choose the right fax setup for your office To fax successfully you need to know what t
20. smudges hair and so on slows down performance and affects the accuracy of features such as Fit to Page 1 Turn off the HP PSC unplug the power cord and raise the lid Note When you unplug the power cord you will need to reset the date and time For more information see set the date and time on page 69 2 Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner Caution Do not use abrasives acetone benzene or carbon tetrachloride on the glass these can damage it Do not place or spray liquids directly on the glass They might seep under it and damage the device 3 Dry the glass with a chamois or cellulose sponge to prevent spotting 3 8 gt a gt e c me me a a clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP PSC 1 Turn off the HP PSC unplug the power cord and raise the lid Note When you unplug the power cord you will need to reset the date and time For more information see set the date and time on page 69 2 Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water chapter 9 3 Wash the backing gently to loosen debris do not scrub the backing 4 Dry the backing with a chamois or soft cloth Caution Do not use paper based wipes as these might scratch the backing 5 If this does not clean the backing well enou
21. speed dial entries add 64 speed dial entries delete 65 fit to page 41 front panel enter text 62 overview 3 front panel display index set language 142 G glass clean 79 greeting cards 16 H help ix HP customer support 91 HP Director do more 6 e mail option access Macintosh 136 HP Instant Share access Windows 134 overview 6 HP distribution center 96 HP Instant Share 32 e mail 32 online albums 32 overview 131 photo menu option 133 quality prints 32 simplified approach 131 use a scanned image 133 use E mail button 132 HP PSC overview at a glance 2 l ink cartridges 80 iron on T shirt transfers copy 49 load 16 K keypad enter text 62 L labels load 16 language setup 142 lid backing clean 79 lighten copies 46 faxes 66 load envelopes 14 greeting cards 16 Hagaki cards 15 iron on transfers 16 labels 16 paper in the input tray 12 paper on the glass 11 photo paper 15 postcards 15 152 transparencies 16 M maintenance align print cartridges 86 check ink level 80 clean exterior 80 clean glass 79 clean lid backing 79 clean print cartridges 87 power save mode 89 replace print cartridges 83 restore factory defaults 89 self test report 81 memory cards insert a card 22 overview 21 print DPOF file 30 print photos 28 proof sheet 23 save files to computer 22 Memory Stick memory card 21 menu overview 5 MicroDrive memory car
22. when receiving faxes on page 145 If your PC modem s software is set to automatically receive faxes to your computer turn off that setting Caution If you do not turn off the auto fax receive setting in your PC modem software your HP PSC will not be able to receive faxes Optional Change the Rings to Answer setting to 1 ring or 2 rings For information on how to change this setting see set number of rings before answering on page 59 how your hp psc will answer fax calls When the phone rings your HP PSC will answer automatically after the number of rings you set in the Rings to Answer setting Then it will begin emitting fax reception tones to the sending fax machine and receive the fax case E shared voice fax line with PC modem If you receive both voice calls and fax calls at the same phone number and you also have a PC modem connected on this phone line connect your HP PSC as described in this section Telephone wall jack Note Since your PC modem shares the telephone line with your HP PSC you will not be able to use both simultaneously For example while you are sending and receiving faxes you will not be able to e mail or access the Internet Back view of the HP PSC PC modem Telephone IN OUT Use the phone cord supplied in the box with your HP PSC 1 reference guide Remove the white plug from the port labeled
23. 1 Remove the white plug from the port labeled 2 EXT on the back of your HP PSC 2 Unplug your answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of your HP PSC Caution If you do not connect your answering machine directly to your HP PSC fax tones from a sending fax machine might be recorded on your answering machine and you might not be able to receive faxes with your HP PSC 3 Set your answering machine to answer after 4 or fewer rings Change the Rings to Answer setting on your HP PSC to 6 rings For information on how to change this setting see set number of rings before answering on page 59 5 Using the phone cord supplied in the box with your HP PSC connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of your HP PSC Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP PSC you might not be able to fax successfully This special 2 wire cord is different from the more common 4 wire phone cords you might already have in your office For more information about how to tell the ditference between the cords see have difficulties when sending faxes and when receiving faxes on page 145 6 Optional If your answering machine has no built in phone for convenience you might want to connect a phone to the back of your answering machine at the out port how yo
24. 2 Press Copy twice and then press 4 This displays the Copy Menu and then selects Paper Size Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker 7 Enhancements 8 Color Intensity 9 Set New Defaults Paper Size 1 Letter 2 4x6 3 A4 The paper sizes available vary by country region 3 Press to highlight Letter and then press OK 4 Press 2 to select Reduce Enlarge from the Copy Menu Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker 7 Enhancements 8 Color Intensity 9 Set New Defaults Reduce Enlarge 1 Actual Size 2 Fit to Page 3 Custom 100 A Image Sizes 5 Poster 5 Press to highlight Fit to Page and then press OK 6 Press Start Black or Start Color chapter 4 copy a washed out original Use Lighter Darker to adjust the lightness and darkness of the copies you make You can also adjust the color intensity to make colors on your copy more vivid or more subtle 1 Load your original face down on the right front corner of the glass 2 Press Copy twice and then press 6 This displays the Copy Menu and then selects Lighter Darker The range of Lighter Darker values appears as a scale on the color graphics display 3 Press gt to darken the copy and then press OK Note You can also press a to lighten the copy 4 Press 8 to select
25. 38 cancel 50 color intensity 46 default settings 36 enhance light areas 47 enlarge into poster 48 legal onto letter paper 44 number of copies 40 paper size 18 paper type 17 photos onto letter paper 41 photos enhance 46 quality 36 several on one page 43 speed 36 text enhance 46 T shirt transfer 49 country region setup 142 customer support 91 D Australia 94 contact 91 North America 92 outside U S 92 return your HP PSC 94 website 91 darken copies 46 faxes 66 date set 69 declaration of conformity European Union 112 default settings restore 89 DPOF file 30 E E mail button 132 135 envelopes load 14 environment energy use 108 environmental product stewardship program 108 inkjet supplies recycling 109 material safety data sheets 108 ozone production 108 paper use 108 plastics 108 protecting 108 recycling program 109 Error Correction Mode 68 F factory defaults restore 89 fast copy quality 36 fax answer ring pattern 68 black and white 57 cancel 71 color 57 confirmation 56 contrast 65 darken 66 date and time 69 defaults 66 Error Correction Mode 68 header 61 lighten 66 number of rings 59 paper size 18 photos 57 receive automatically 59 receive manually 60 61 redial 67 reduce to fit page 68 reports 62 reprint 70 resolution 65 save in memory 70 sounds adjust 68 speed dial 58
26. 4 by 6 inches 101 by 152 mm 5 by 7 inches 127 by 178 mm Hagaki postcard 100 by 148 mm Labels Letter 8 5 by 11 inches 216 by 279 mm A4 210 by 297 mm Custom 3 by 5 inches up to 8 5 by 14 inches 76 by 127 mm up to 316 by 356 mm reference guide chapter 12 print specifications e 600 by 600 dpi black 1200 by 1200 dpi color with HP PhotoREt III Method drop on demand thermal inkjet Language HP PCL Level 3 PCL3 GUI or PCL 10 Print speeds vary according to the complexity of the document Duty cycle 500 printed pages per month average Duty cycle 5000 printed pages per month maximum mode resolution dpi speed ppm 5 Pe EEE EEE ER BEE E Best Black 1200 by 1200 2 5 Color 1200 by 1200 0 5 up to 4800 dpi optimized g Normal Black 600 by 600 7 Color 600 by 600 4 Fast Black 300 by 300 21 Color 300 by 300 15 1 Up to 4800 by 1200 optimized dpi color printing on premium photo papers 1200 by 1200 input dpi print margin specifications top bottom left right leading edge trailing edge paper U S letter 0 07 inches 0 46 inches 0 25 inches 0 25 inches 1 8 mm 11 7 mm 6 4 mm 6 4 mm U S legal 0 07 inches 0 46 inches 0 25 inches 0 25 inches 1 8 mm 11 7 mm 6 4 mm 6 4 mm ISO A4 0 07 inches 0 46 inches 0 13 inches 0 13 inches 1 8 mm 11 7 mm 3 4 mm 3 4 mm envelopes U S No 10 0 13 inches 0 46 inches 0 13 inches 0 13 inches 3 4 m
27. Click Finish The HP Instant Share website opens in your browser From the website you can select your photo and choose from a number of processing options hp psc 2400 series hp instant share setup and use use the hp instant share photo menu option For information on using a photo memory card see use a photo memory card on page 21 1 2 Select an photo from your photo memory card From the front panel press Photo and then press 9 The HP Instant Share tab within the HP Gallery displays on your PC Your HP PSC transfers the selected photo to the HP Gallery The path and filename of the digital image are shown in the Selection Tray at the bottom of the window Note Make sure the photo you select appears on the color graphics display The photo that appears on the display is sent to the HP Gallery even if it is different from the one that you selected In the Control area click Start HP Instant Share The Go Online screen appears in the Work area To use HP Instant Share go to step 6 in access hp instant share from the hp director below use a scanned image reference guide For information on scanning an image see use the scan features on page 51 1 2 Load your original face down in the right front corner of the glass Press Scan A preview image of the scan appears in the HP Scan window on the computer where you can edit it For more information about editing a preview image see the onscreen h
28. HP PSC might be in use For example you cannot use your HP PSC for faxing if an extension phone is off hook or if you are using your PC modem to e mail or access the Internet If you are using a digital subscribe line DSL make sure that you have a DSL filter connected or you will not be able to fax successfully Obtain a DSL filter from your DSL provider The DSL filter removes the digital signal that blocks your HP PSC from communicating properly with the telephone line For information on how to connect the DSL filter see faxing from a DSL line on page 130 Check for error messages on the front panel of your HP PSC Until a product error condition is resolved you will not be able to send or receive faxes For information on resolving error conditions see the Error Messages section of the hp psc 2400 2500 series troubleshooting section in the onscreen hp photo amp imaging help If you are using either a PBX or an ISDN converter make sure the HP PSC is connected to the port that is designated for fax and phone use Note that some ISDN systems allow you to configure the ports for specific phone equipment for example you might have assigned one port for telephone and Group 3 fax and another for multiple purposes If you continue to have problems when connected to the fax phone port try using the port designated for multiple purposes might be labeled multi combi or something similar cannot receive faxes but can
29. HP PSC is automatically set to enter power save mode after 12 hours You can also choose 1 4 8 or 12 hours for the prompt delay time Follow these steps if you want the HP PSC to enter this mode earlier 1 Press Setup 2 Press 7 then press 2 This selects Preferences and then selects Set Power Save Mode Time Preferences 1 Set Language amp Country Region 2 Set Power Save Mode Time 3 Set Prompt Delay Time 3 8 gt a gt e c me me a a 3 Press until the appropriate time appears then press OK reference guide amp chapter 9 set the prompt delay time The Prompt Delay Time option allows you to control the amount of time that passes before a message prompts you to take further action For example if you press Copy and the prompt delay time passes without you pressing another button Press Start to begin appears in the front panel display You can choose Normal Fast or Slow The default is Normal 1 Press Setup 2 Press 7 then press 3 This selects Preferences and then selects Set Prompt Delay Time Preferences 1 Set Language amp Country Region 2 Set Power Save Mode Time 3 Set Prompt Delay Time 3 Press until the delay time appears then press OK v n a Qa i 2 o gt ke 3 k e amp hp psc 2400 series get hp psc support Hewlett Packard provides Internet and phone support for your HP PSC This sect
30. Hewlett Packard assumes no responsibility for any errors that may appear in this document nor does it make expressed or implied warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose The Hewlett Packard Company shall not be liable for incidental or consequential damages in connection with or arising out of the furnishing performance or use of this document and the program material which it describes Note Regulatory information can be found in the technical information chapter of this guide It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first Governmental paper or documents Passports Immigration papers Selective service papers Identification badges cards or insignias Governmental stamps Postage stamps Food stamps Checks or drafts drawn on Governmental agencies Paper currency traveler s checks or money orders Certificates of deposit Copyrighted works safety information Warning To prevent fire or shock hazard do not expose this product to rain or any type of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock Warning Potential shock hazard 1 Read and understand all instructions in the Setup Poster
31. PSC divides your original into sections and then enlarges the sections onto letter or A4 paper so you can assemble them into a poster 1 Load your original face down on the right front corner of the glass If you are copying a photo position the photo on the glass so the long edge of the photo is along the front edge of the glass 2 Press Copy twice to display the Copy Menu 3 Press 2 and then press 5 This selects Reduce Enlarge and then selects Poster Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker Reduce Enlarge 7 Enhancements 1 Actual Size 8 Color Intensity 2 Fit to Page 9 Set New Defaults 3 Custom 100 A Image Sizes 5 Poster 4 Press to highlight a page width for the poster and then press OK The default poster size is one page wide hp psc 2400 series use the copy features 5 Press Start Black or Start Color After you select the poster width the HP PSC adjusts the length automatically to maintain the proportions of the original Tip If the original cannot be enlarged to the selected poster size because it exceeds the maximum zoom percentage an error message appears that tells you the number of pages wide that are possible Select a smaller poster size and make the copy again The HP Director software on your computer enables you to be even more creative with your photos You only need to
32. Press down on the latch until it stops Make sure the latch catches below the bottom tabs 8 Close the print carriage access door use a photo print cartridge You can optimize the quality of the photos you print with your HP PSC by purchasing a photo print cartridge Remove the black print cartridge and insert the photo print cartridge in its place With the tri color print cartridge and photo print cartridge installed you have a six ink system which provides enhanced quality photos When you want to print regular text documents swap the black print cartridge back in Use a print cartridge protector to keep your print cartridge secure when it is not being used For more information on using the print cartridge protector see use the print cartridge protector on page 85 and for more information on replacing print cartridges see replace the print cartridges on page 83 For more information on purchasing a photo print cartridge see order print cartridges on page 77 use the print cartridge protector reference guide When you purchase a photo print cartridge you will receive a print cartridge protector The print cartridge protector is designed to keep your print cartridge secure when it is not being used It also prevents the ink from drying out Whenever you remove a print cartridge from the HP PSC store it in the print cartridge protector To insert a print cartridge into the print cartridge protector slide the print car
33. RIGHTS APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO SUCH CUSTOMERS z Q 3 Q 5 lt Si e zi z e e gt lt 2 ie p fe 5 fag S 5 3 limited warranty information for EU countries Listed below are the names and addresses of the HP entities which grant HP s Limited Warranty manufacturer s warranty in EU countries You may also have statutory legal rights against the seller on the basis of the purchase agreement in addition to the manufacturer s warranty which are not restricted by this manufacturer s warranty Belgique Luxembourg Hewlett Packard Belgium SA NV Woluwedal 100 Ireland Hewlett Packard Ireland Lid 30 Herbert Street Boulevard de la Woluwe IRL Dublin 2 B 1200 Brussels Danmark Nederland Hewlett Packard A S Kongevejen 25 DK 3460 Birkeroed Hewlett Packard Nederland BV Startbaan 16 1187 XR Amstelveen NL France Hewlett Packard France Avenue du Canada Zone d Activite de Courtaboeuf F 91947 Les Ulis Cedex Portugal Hewlett Packard Portugal Sistemas de Informatica e de Medha S A Edificio D Sancho Guinta da Fonte Porto Salvo 2780 730 Paco de Arcos P Oeiras Deutschland sterreich Hewlett Packard GmbH Hewlett Packard Ges m b H Herrenberger Stra e 110 140 Lieblgasse 1 D 71034 B blingen A 1222 Wien Espa a Suomi Hewlett Packard Espa ola S A Carretera Nacional VI km 16 500 28230 Las Rozas E Madrid
34. Triple Rings 5 When the ring pattern that the phone company established for this number appears press OK set the date and time You can set the date and time from the front panel When a fax is transmitted the current date and time are printed along with the fax header The date and time format is based upon the language and country region setting Normally the computer software sets the date and time automatically Note If your HP PSC loses power you will need to reset the date and time 1 Press Setup 2 Press 3 then press 1 This selects Basic Fax Setup and then selects Date and Time 3 Enter the month day and year last two digits only by pressing the appropriate number on the keypad The underline cursor presented initially beneath the first digit advances automatically to each digit each time you press a button The time prompt automatically appears after you enter the last digit of the date 4 Enter the hours and minutes The AM PM prompt automatically appears after the last digit of the time is entered if your time is displayed in the 12 hour format 5 If prompted press 1 for AM or 2 for PM The new date and time settings appear on the front panel set the paper size You can select the paper size for received faxes The paper size selected should match what is loaded in your input tray Faxes can be printed on letter A4 or legal paper only Note If an incorrect paper size is loaded in the input tray when a fax is rec
35. Windows 98SE Windows ME Windows 2000 RAM RAM Windows XP 128 MB 256 MB or more Disk space needed for installation See Read Me file for details Additional disk space needed for scanned images 50 MB Additional disk space needed for Memories Disc 700 MB Monitor SVGA 800 by 600 16 bit color Additional hardware CD ROM drive YO Internet access Available USB port Recommended lt 2 ie z pr fe 2 5 u Ley D 2 chapter 12 Windows PC requirements item minimum recommended Sound card Recommended Other Microsoft Internet Explorer 5 01 or higher Macintosh requirements item minimum recommended Processor See Read Me file for details Operating System RAM RAM Macintosh OS 9 64 MB 128 MB Macintosh OS X 128 MB 256 MB Disk space needed for installation See Read Me file for details Macintosh OS 9 Macintosh OS X Additional disk space needed for 50 MB scanned images Additional disk space needed for 700 MB Memories Disc Monitor SVGA 800 by 600 Additional hardware CD ROM drive YO Available USB port Internet access Recommended Sound card Recommended Other Microsoft Internet Explorer 5 01 or higher paper specifications This section contains the following topics paper tray capacities on page 102 e paper sizes on page 103 paper tray capacities mm nn nn nn nn nn type paper weight input tray outpu
36. a word is upper cased automatically JKL To get this character ik wt gg KEG 5 Press 5 this many times 1 2 3 4 5 6 7 Note Depending on the country region you selected additional characters might be available After the correct letter appears press and then press the number that corresponds to the next letter in the name Press the button multiple times until the correct letter appears e The cursor automatically advances to the right 1 5 seconds after the last button is pressed To insert a space press the pound button To enter a dash press the pound To enter a symbol such as press the asterisk button repeatedly to scroll through the list of available symbols which are amp 4 and e If you make a mistake press to clear it and then make the correct entry After you are done entering text press OK to store your entry print reports You can set up your HP PSC to automatically print error reports and confirmation reports for each fax you send and receive You can also manually print system reports as you need them these reports provide useful system information about your HP PSC By default your HP PSC is set to print a report only if there is a problem with sending or receiving a fax A confirmation message that indicates whether a fax was successfully sent appears briefly on the color graphics display after each transaction This section contains
37. and then press OK 4 Press Start Black or Start Color change default copy settings When you change copy settings from the front panel or the HP Director they apply only to the current copy job To apply copy settings to all future copy jobs you can save the settings as defaults 1 Make any needed changes to the settings in the Copy Menu 2 Press 9 to select Set New Defaults from the Copy Menu hp psc 2400 series copy a two page black and white document reference guide 3 OANoOUARON gt Copy Menu Borderless Reduce Enlarge Copy Quality Paper Size Paper Type Lighter Darker Enhancements Color Intensity 9 Set New Defaults use the copy features Press OK to accept the settings as the new default settings The settings you specify here are only saved on the HP PSC itself They do not adjust the settings in the software If you use the HP Director software to control the settings on copies you make you should set your most frequently used settings as the defaults in the HP Copy dialog box To learn how see the onscreen hp photo amp imaging help that came with your software You can use the HP PSC to copy a single or multiple page document in color or black and white In this example the HP PSC is used to copy a two page black and white original ab QN Load the first page of your original face down on the right front corner of the glass Press Copy if no
38. borderless copy of your original photo as shown below You might find it easier to copy a photo by using the HP Director software that you installed with your HP PSC Using the HP Director you can easily make letter or 4 by 6 inch 10 by 15 cm borderless copies of your photo enlarge or shrink the photo to fill the size of the paper you have loaded and turn on Photo enhancements to ensure you get the highest quality photos For information on using these features in the HP Director see the onscreen hp photo amp imaging help that came with your software make multiple copies of the same original Load your original face down on the right front corner of the glass 2 Press Copy The Number of Copies screen appears 3 Press gt or use the keypad to enter the number of copies up to the maximum and then press OK The maximum number of copies varies by model Tip If you hold down either of the arrow buttons the number of copies changes by increments of 5 to make it easier to set a large number of copies 4 Press Start Black or Start Color In this example the HP PSC makes six copies of the original 4 by 6 inch 10 by 15 cm photo hp psc 2400 series use the copy features copy a 4 by 6 inch 10 by 15 cm photo onto a full size page reference guide In addition to making actual size copies of an original the Borderless feature can automatically enlarge or reduce your original to fill the paper loaded in the input tra
39. checkmark Use a or B to move backward or forward through the photos one photo at a time Press and hold or gt to move rapidly through the photos Note You can also select photos by entering the index numbers of the photos you want to print Use the pound key to specity a range 21 30 Press OK when you are finished entering the photo index numbers If you don t know the photo index number print a photo proof sheet before selecting individual photos to print 3 Press Photo to display the Photo Menu and then modify memory card print options such as paper type page size and so on Any changes you make to the default settings revert after the print job is completed 3 e 3 e gt lt a 2 2 4 Press Start Black or Start Color to print the selected photos Tip You can press the Rotate button on the front panel to rotate the current photo for this print job The photo returns to its normal orientation after you print it create borderless prints An exceptional feature of your HP PSC is its ability to turn the digital photos on a memory card into professional borderless prints 1 Insert the memory card into the appropriate slot on your HP PSC The Photo button lights up 2 Display a photo on the color graphics display and press OK to select it for printing A selected photo bears a checkmark Use a or to move backward or forward through the photos one photo at a time Press and hold or Bm to move ra
40. from the HP Photo amp Imaging Director HP Director u n Qa a E o gt ke 3 e to check the ink level for Windows users 1 From the HP Director choose Settings choose Print Settings and then choose Printer Toolbox 2 Click the Estimated Ink Levels tab The estimated ink levels appear for the print cartridges amp hp psc 2400 series maintain your hp psc to check the ink level for Macintosh users 1 From the HP Director click Settings and then choose Maintain Printer 2 If the Select Printer dialog box opens select your HP PSC and then click Utilities 3 From the list select Ink Level The estimated ink levels appear for the print cartridges print a self test report If you are experiencing problems with printing print a Self Test Report before you replace the print cartridges This report provides useful information about your print cartridges including status information 1 Press Setup 2 Press 1 then press 4 This selects Print Report and then selects Self Test Report u Print Report 1 Last Transaction 2 Fax Log 3 Speed Dial List 4 Self Test Report 5 Fax Report Setup The HP PSC prints a Self Test Report which might indicate the source of the printing problem Self Test Report Hewlett Packard PSC 2000 Series Model Number 2210 Serial MY24NBSOTVOG Service ID 12253 LIU Type 1 Country Region 15 Device
41. i L u nv a a chapter 1 Rotate Proof Sheet 1 Print Proof Sheet Note Pressing this button 2 Scan Proof Sheet rotates the photo displayed in the color graphics display 90 degrees Subsequent presses rotates the photo an additional 90 degrees Setup 1 Print Report 2 Speed Dial Setup 3 Basic Fax Setup 4 Advanced Fax Setup 5 Tools 6 Network 7 Preferences use the hp director software to do more with your hp psc When you first install the HP PSC software on your computer during setup the HP Director is automatically installed on your computer You can quickly and easily expand the functionality of your HP PSC Look for boxes like this one throughout this guide that provide topicspecitic tips and helptul information for your projects This section contains the following topics open the hp director for Windows users on page 6 open the hp director for Macintosh users on page 8 open the hp director for Windows users 1 Do one of the following Double click the HP Director icon on the desktop In the Windows taskbar click Start point to Programs or All Programs XP point to Hewlett Packard point to HP PSC 2400 Series then select HP Photo amp Imaging Director In the Select Device box click to see a list of installed HP devices Select the HP PSC 2400 Series The HP Director displays only the icons that are appropriate for the selected dev
42. memory that need to be printed By default Backup Fax Reception feature is enabled For information on printing faxes stored in memory see reprint the faxes in memory on page 70 Your HP PSC can store up to 60 pages in its memory with the number of pages depending on the model you purchased As the memory becomes full the HP PSC overwrites the oldest printed faxes Note All unprinted faxes will remain in memory until they are printed or deleted When the memory becomes full of unprinted faxes the HP PSC will not receive any more fax calls until the unprinted faxes are printed To delete all faxes in memory including the unprinted faxes turn off your HP PSC Press Setup 2 Press 4 then press 6 This selects Advanced Fax Setup and then Backup Fax Reception 3 Press T to select On or Off 4 Press OK reprint the faxes in memory Reprint Faxes in Memory enables you to reprint a fax stored in memory Any time the HP PSC begins printing a fax you do not need press Cancel to stop it from printing The HP PSC begins printing the next fax in memory You will need to press Cancel for each stored fax in order to stop it from printing Note All faxes stored in memory will be lost if you turn off the power to your HP PSC hp psc 2400 series use the fax features In order for faxes to be stored in memory Backup Fax Reception must be enabled For information see set backup fax reception on page 70 1 Press Setup 2 Press 5 t
43. no voice calls and you also have a PC modem connected on this line connect your HP PSC as described in this section Note Since your PC modem shares the telephone line with your HP PSC you will not be able to use both simultaneously For example while you are sending and receiving faxes you will not be able to e mail or access the Internet Telephone wall jack Back view of the HP PSC PC modem Use the phone cord supplied in the box with your HP PSC 1 Remove the white plug from the port labeled 2 EXT on the back of your HP PSC 2 Find the phone cord that connects from the back of your computer your PC modem to a wall jack Disconnect the cord from the wall jack and plug it into the port labeled 2 EXT on the back of your HP PSC 3 Using the phone cord supplied in the box with your HP PSC connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of your HP PSC Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP PSC you might not be able to fax successfully This special 2 wire cord is different from the more common 4 wire phone cords you might already have in your hp psc 2400 series fax setup office For more information about how to tell the difference between the cords see I have difficulties when sending faxes and
44. office 116 select your fax setup case from this table 0 5 118 case A separate fax line no voice calls received 119 case B faxing with a distinctive ring service on the same line 119 case C shared voice fax line 2 oe gence wee nee eae eneae 121 case D fax line shared with PC modem no voice calls received 122 case E shared voice fax line with PC modem 123 case F shared voice fax line with answering machine 124 case G shared voice fax line with PC modem and answering machine 126 case H shared voice fax line with voicemail 127 case l shared voice fax line with PC modem and voicemail 128 faxing from a DSL line 4 A544 ee te 130 hp instant share setup and use e cece eee 131 use hp instant share in five easy steps Windows 131 send a photo or image using your hp psc Macintosh 135 why should register with hp instant share Windows 136 troubleshooting information ee eee eeeeeee 137 installation troubleshooting casa ses aed ana reaver bawies 137 operational troubleshooting 2 2 2 2 0 0 cee eee 149 Seer ere ere eee TTT o rer re Teer Terr Tr 151 reference guide contents contents hp psc 2400 series get help This Reference Guide contains information on using your HP PSC and provides additional troubleshooting assistance for the insta
45. or from your HP PSC This section explains how to scan from the front panel of the HP PSC only For information about how to scan from the computer and how to adjust resize rotate crop and sharpen your scans see the onscreen hp photo amp imaging help that came with your software This section contains the following topics scan an original on page 51 e stop scanning on page 53 scan an original This section contains the following topics e send the scan to a computer connected directly to the hp psc on page 52 send the scan to a memory card loaded in your hp psc on page 53 chapter 5 send the scan to a computer connected directly to the hp psc Follow these steps if your HP PSC is directly connected to a computer via a USB or parallel cable 1 Load your original face down in the right front corner of the glass 2 Press Scan if it is not already lit A Scan Menu appears listing destinations that are set up to scan to The default destination is whichever one you selected the last time you used this menu Scan Menu 1 HP Photo amp Imaging Gallery 2 HP Instant Share 3 MS Powerpoint 4 Adobe Photoshop 5 Photo Memory Card 3 To select the default destination press OK To select another destination press to highlight the destination and press OK or just enter its number on the keypad 4 Press Start Black or Start Color A preview image of the scan appears in the HP Scan window on the comput
46. over two years old Fan the stack of labels to make sure none of the pages are sticking together Place a stack of label sheets on top of standard paper in the input tray print side down Do not insert labels one sheet at a time Continuous banner Continuous banner paper is also known as computer or zfold paper paper Before loading banner paper remove all other paper from the works only with input tray then remove the output tray Leave the output tray off printing of the HP PSC while the banner prints to prevent the continuous banner paper from tearing Remove the output tray oO Q a e gt 2 Nn Qo me e me Insert the unattached edge of the paper into the input tray If you use non HP banner paper use 20 lb paper and fan the paper before loading it Verity that the stack of banner paper contains at least five pages in the stack Carefully tear off the perforated edge strips from both sides of the paper stack if any and unfold and refold the paper to make sure the pages do not stick together Put the paper in the input tray so that the unattached edge is at the top of the stack Insert the first edge into the input tray until it stops as shown in the illustration above set the paper type The following procedure describes how to set the paper type for Copy and Photo options Select the Paper Type setting that matches the paper or transparency film you are usin
47. print quality and color settings You can also use this panel to change the contrast and sharpness of your digital photos and to adjust the amount of ink you want to use in your prints summary panel Use the Summary panel in the Print dialog box to preview your settings and make sure that they are correct before printing Note In OS 9 the summary of your settings appears in the General panel stop a print job reference guide You can stop a print job from the HP PSC or from your computer To stop a print job from the HP PSC press Cancel on the front panel Look for the Print Cancelled message on the color graphics display If it doesn t appear press Cancel again The HP PSC prints any pages it has already started printing and then cancels the remainder of the print job This can take a few moments chapter 7 hp psc 2400 series order supplies Use the information in this section to order print cartridges recommended types of HP paper and HP PSC accessories online from the HP website This section contains the following topics order media on page 77 order print cartridges on page 77 order media To order media such as HP Premium Paper HP Premium Inkjet Transparency Film HP Iron On paper or HP Greeting Cards go to www hp com Choose your country region and then select Buy or Shopping order print cartridges The following table lists the print cartridges that are compatible w
48. scan your photo into the computer to use the HP Director Quick Projects tool to create posters banners and iron on T shirt transfers from your photo To learn more see the onscreen hp photo amp imaging help that came with your software prepare a color t shirt transfer You can copy an image or text onto a T shirt transfer then iron it onto a T shirt Tip We recommend that you practice applying a T shirt transfer on an old garment first 1 Load your original face down on the right front corner of the glass If you are copying a photo position the photo on the glass so the long edge of the photo is along the front edge of the glass 2 Load the T shirt transfer paper in the input tray 3 Press Copy twice and then press 5 This displays the Copy Menu and then selects Paper Type Copy Menu 1 Borderless 2 Reduce Enlarge Paper Type 3 Copy Quality Automatic 4 Paper Size Plain Paper l 5 Paper Type Premium Inkjet Premium Photo Photo Paper PhotoQual Inkjet Everyday Photo Transparency Iron On Brochure Glossy Brochure Matte 6 Lighter Darker 7 Enhancements 8 Color Intensity 9 Set New Defaults OD ONOORON reference guide chapter 4 4 Press to highlight Iron On and then press OK 5 Press Start Black or Start Color When you select Iron On as the paper type the HP PSC automatically copies a mirror image of your original as shown below so that it will appear pro
49. see a Status Monitor icon in the System Tray 8 To verify that the software is properly installed double click the HP Director icon on the desktop If the HP Director shows the key icons scan picture scan document send fax and HP Gallery the software has been properly installed hp psc 2400 series problem Some of the icons are missing in the hp director continued troubleshooting information possible cause and solution to uninstall from a Macintosh computer 1 Disconnect the HP PSC from your Macintosh 2 Double click the Applications HP All in One Software folder 3 Double click HP Uninstaller 4 Follow the onscreen instructions 5 After the software is uninstalled disconnect your HP PSC and restart your computer 6 To reinstall the software insert the HP PSC 2400 Series CD ROM into your computer s CD ROM drive Note When reinstalling the software follow the instructions in the Setup Poster Do not connect the HP PSC to your computer until after you have completed the software installation 7 On the desktop open the CD ROM double click hp all in one installer and follow the instructions that appear The fax wizard does not start launch the fax wizard as follows 1 Start the HP Director For more information see use the hp director software to do more with your hp psc on page 6 2 Click the Settings menu select Fax Settings and Setup then select Fax Setup Wizard The registration
50. send faxes The Rings to Answer feature might not be set to answer after the appropriate number of rings for your office setup For more information see how to choose the right fax setup for your office on page 116 If you have a voicemail service at the same phone number you use for fax calls you must receive faxes manually not automatically For information on setting up for faxing when you have a voicemail service see fax setup on page 115 For information on how to receive faxes manually see set up your hp psc to answer fax calls manually on page 60 hp psc 2400 series problem cannot receive faxes but can send faxes continued troubleshooting information possible cause and solution If you have a PC modem on the same phone line with your HP PSC check to make sure that the modem s software is not set to receive faxes automatically Modems with this auto fax receive feature turned on will take over the phone line to receive all incoming faxes which will prevent the HP PSC from receiving fax calls If you have an answering machine on the same phone line with your HP PSC you might have one of the following problems Your outgoing message might be too long or too loud to allow the HP PSC to detect fax tones which could cause the calling fax machine to disconnect Your answering machine might not have enough quiet time after your outgoing message to allow the HP PSC to detect fax tones This probl
51. server after Basic HP Instant Share troubleshooting topics are covered in the table below When you access the HP Instant Share website online help is provided for any error messages encountered possible cause and solution Internet the Go Online screen appears e Check your Internet connection and make sure you are online e If you are behind a firewall verify that your browser proxy settings are correct HP Instant Share The HP Instant Share server is currently down for maintenance Service temporarily Try connecting again later unavailable reference guide fe c zZ N en 2 a chapter 15 e G fe fe ea N 3 ae 2 hp psc 2400 series index Numerics 4 by 6 inch 10 x 15 cm borderless photos copy 38 A align print cartridges 86 answer ring pattern 68 B backup fax reception 70 best copy quality 36 borderless photos copy 38 print from memory card 29 C cancel copy 50 fax 71 print 75 scan 53 cartridges 80 align 86 check ink level 80 clean 87 clean contacts 87 handle 82 order 77 photo print cartridge 85 replace 83 store 85 clean exterior 80 glass 79 lid backing 79 print cartridge contacts 87 print cartridges 87 color copies 47 faxes 57 intensity 46 print cartridge combinations for best 24 CompactFlash memory card 21 contrast fax 66 copy black and white documents 37 borderless photos
52. still supplied to the device Unplug the power cord to completely disconnect the power supply to the HP PSC OK select a menu setting or value displayed on the color graphics display Up Arrow navigate up through menu options hp psc 2400 series hp psc overview menu overview The following diagram provides a quick reference to top level menus that appear on the HP PSC color graphics display me mel a a e 3 Copy Scan Borderless 1 HP Photo amp Imaging Gallery Reduce Enlarge 2 HP Instant Share Copy Quality 3 Photo Memory Card Paper Size Note Contents of this menu vary Paper Type depending on the number of lighter Darker potential scan destinations on Enhancements your computer Color Intensity Set New Defaults 2 3 4 5 6 7 8 9 Photo Fax Number of Copies 1 Resolution Borderless 2 Lighter Darker l i 3 Set New Defaults mage Size Paper Size Paper Type Layout Style Borders and Frames Transfer to computer HP Instant Share 0 Set New Defaults GONDA WN Email Slide Show Note Pressing this button Note Pressing this button uploads the currently displayed displays all the photos on your photo to the HP Photo amp Imaging photo memory card in sequence Gallery on your computer You on the color graphics display can e mail it after you provide the appropriate e mail address reference guide 3 gt
53. the supplied cord to connect from the telephone wall jack to your HP PSC you might not be able to fax successfully This special 2 wire phone cord is different from the more common 4 wire cords you might already have in your office For more information about how to tell the difference between the cords see have difficulties when sending faxes and when receiving faxes on page 145 Optional If your answering machine has no built in phone for convenience you might want to connect a phone to the back of your answering machine at the out port how your hp psc will answer fax calls You set the HP PSC to answer after 6 rings and you set your answering machine to answer atter 4 or fewer rings This ensures that your answering machine will always answer before the HP PSC When the phone rings your answering machine will answer after the number of rings you have set and then play your recorded greeting The HP PSC monitors the call during this time listening for fax tones If incoming fax tones are detected the HP PSC will emit fax reception tones and receive the fax if there are no fax tones the HP PSC stops monitoring the line and your answering machine can record a voice message case H shared voice fax line with voicemail reference guide If you receive both voice calls and fax calls at the same phone number and you also subscribe to a voicemail service through your phone company connect your HP PSC as described in
54. to fax successtully This special 2 wire cord is different from the more common 4 wire phone cords you might already have in your office For more information about how to tell the difference between the cords see have difficulties when sending faxes and when receiving faxes on page 145 4 Connect the DSL filter cord to the telephone wall jack 130 hp psc 2400 series hp instant share setup and use HP Instant Share makes it easy to send photos that family and friends can view Just take a photo or scan an image select the photograph or image and use the software on your computer to forward the media to an e mail destination You can even upload your photos depending on your country region to an online photo album or an online photo finishing service With HP Instant Share family and friends always get photos they can view no more large downloads or images that are too big to open An e mail with thumbnail images of your photos is sent with a link to a secure Web page where your family and friends can easily view share print and save your pictures Note Some operating systems do not support HP Instant Share but you can still use your HP Photo amp Imaging Director HP Director software to send a photo to family and friends as an e mail attachment For more information see send a photo or image using your hp psc Macintosh on page 135 This section contains the following topics e use hp instant share in five easy
55. to perform common copy tasks from the HP PSC front panel only For information on performing copy tasks from the HP Director see the onscreen hp photo amp imaging help that came with your software This section contains the following topics e increase copy speed or quality on page 36 e change default copy settings on page 36 chapter 4 increase copy speed or quality The HP PSC provides three options that affect copy speed and quality Normal delivers high quality output and is the recommended setting for most of your copying Normal copies faster than Best Best produces the highest quality for all paper and eliminates the banding striping effect that sometimes occurs in solid areas Best copies more slowly than the other quality settings e Fast copies faster than the Normal setting The text is of comparable quality to the Normal setting but the graphics might be of lower quality Using Fast cuts down on the frequency of replacing your print cartridges because it uses less ink 1 Load your original face down on the right front corner of the glass 2 Press Copy twice and then press 3 This displays the Copy Menu and then selects Copy Quality Copy Menu Borderless Reduce Enlarge Copy Quality Paper Size Paper Type Lighter Darker Enhancements Color Intensity Set New Defaults OONAOKRWN Copy Quality 1 Normal 2 Best 3 Fast 3 Press to highlight a quality setting
56. to print a proof sheet is still in the slot when you scan that proof sheet 2 Press Proof Sheet and then press 2 This displays the Proof Sheet Menu and then selects Scan Proof Sheet The HP PSC scans the proof sheet and prints the selected photos set photo print options You can control many aspects of how your HP PSC prints photos directly from the front panel including paper type and size layout and more This section contains the following topics e change photo menu print options on page 27 set new print photo defaults on page 28 You access and set photo print options through the Photo Menu available through the front panel 1 Make sure the memory card is inserted into the appropriate slot on your HP PSC 2 Press Photo The Photo Menu appears g fo vo gt E e v E Photo Menu Number of Copies Borderless Image Size Paper Size Paper Type Layout Style Borders and Frames Transfer to computer HP Instant Share Set New Defaults O0 00 NEOS UPWN 3 Press the number next to the option you want to change The Photo Menu gives you access to a variety of settings that affect the way digital photos print including number of copies paper types and so on as shown in the following illustration The default measurements and sizes vary according to country region hp psc 2400 series use a photo memory card Number of Copies Borderless Image Size Copies 1
57. whether the HP PSC redials a busy number automatically Review this section for information on changing fax options This section contains the following topics use the fax features e redial a busy or unanswered number automatically on page 67 e use error correction mode ECM on page 68 set automatic reduction for incoming faxes on page 68 e adjust the volume on page 68 e change the answer ring pattern distinctive ringing on page 68 e set the date and time on page 69 e set the paper size on page 69 e set tone or pulse dialing on page 70 e set backup fax reception on page 70 redial a busy or unanswered number automatically You can set your HP PSC to redial a busy or an unanswered number automatically The default setting for Busy Redial is Redial The default setting for No Answer Redial is No Redial 1 Press Setup 2 Doone of the following To change the Busy Redial setting press 4 and then press 3 This selects Advanced Fax Setup and then selects Busy Redial To change the No Answer Redial setting press 4 and then press 4 again This selects Advanced Fax Setup and then selects No Answer Redial Advanced Fax Setup 1 Fax Reports Setup 2 Answer Ring Pattern 3 Busy Redial 4 No Answer Redial 5 Automatic Reduction 6 Backup Fax Reception 7 Error Correction Mode ad EN 3 Press T to select Redial or No Redial 4 Press OK reference guide Busy Redial 1
58. your hp psc on page 6 This section contains the following topics the hp psc 2400 series at a glance on page 2 e front panel overview on page 3 e menu overview on page 5 e use the hp director software to do more with your hp psc on page 6 chapter 1 the hp psc 2400 series at a glance 3 5 i g e 6 vn a a TE feature purpose Lid Color graphics display Front panel Memory card slots Print carriage access door Input tray Paper length guide Output tray O OINI A Oa AJOJN Paper width guide Glass oO sni Power connection USB port pa w N Telephone and answering machine jacks gt Rear cleanout door hp psc 2400 series hp psc overview front panel overview me me a a fo 3 I s button purpose 1 Color Graphics Display view menus photos and messages 2 Cancel stop a job exit a menu or exit settings 3 Scan select the scan function When the button is lit the scan function is selected 4 Right Arrow increase values or go forward when viewing photos on the color graphics display 5 Photo select the photo function When the button is lit the photo function is selected Use this button to print photos from a photo memory card or to save photos to your computer Down Arrow navigate down through menu options Rot
59. your original face down on the right front corner of the glass For more information see load an original on page 11 Tip To center a 4 by 6 inch 10 by 15 cm photo place the photo on the center of a blank letter or A4 size paper and then place the original on the glass chapter 6 2 Press Fax The Enter Fax Number screen appears 3 Enter the fax number Tip To enter a three second pause within a number sequence press the pound button repeatedly until a dash appears on the color graphics display 4 If you are faxing a photo it is recommended that you change the resolution to Photo For information on changing the resolution see change resolution on page 65 5 Press Start Color Pressing Start Color dials the number and then sends the fax as the pages are scanned Did you know that you can send a fax from your computer by using the HP Director software that comes with your HP PSC You can also create and attach a computer generated cover page with your fax It s easy For more information see the onscreen hp photo amp imaging help that came with your software send a fax using speed dials You can quickly send a fax from the HP PSC using Speed Dials Speed Dials will not appear unless you have set them up first For more information see set up speed dialing on page 64 1 Load your original face down on the right front corner of the glass For more information see load an original on page 11 2 Press F
60. 030 Germany 0 12 Euro min 49 0 180 5652 180 South Africa Outside Republic 27 11 258 9301 Greece 30 10 6073 603 Spain 34 902 010 059 Hong Kong 85 2 3002 8555 Sweden 46 0 77 120 4765 Guatemala 1800 995 5105 ouaizatlane 2 O o CHF 41 0 848 672 672 min during peak hours 0 04 rot pes during off peak hours Hungary 36 0 1 382 1111 Taiwan 886 2 27 17 0055 0800 010 055 India 1 600 1 12267 Thailand 66 2 661 4000 91 11 682 6035 Ep Indonesia 62 2 1 350 3408 Tunisia 216 1 891 222 2 Ireland 353 1890 923902 Turkey 90 216 579 7171 Israel 972 0 9 803 4848 Ukraine 7 380 44 490 3520 g reference guide chapter 10 country region hp technical support country region hp technical support ltaly 39 848 800 871 United Arab Emirates 971 4 883 845 Japan 0570 000 511 United Kingdom 44 0 870 010 4320 81 3 3335 9800 Jordan 971 4 883 8454 Venezuela 01 800 4746 8368 Korea 82 1588 3003 Venezuela Caracas 502 207 8488 Kuwait 971 4 883 8454 Vietnam 84 8 823 4530 Lebanon 971 4 883 8454 Yemen 971 4 883 8454 1 This Call Center supports French speaking customers from the following countries Morocco Tunisia and Algeria 2 This Call Center supports German French and Italian speaking customers in Switzerland call in Australia post warranty If your product is not under warranty you can call 03 8877 8000 A per
61. 1 1 Active I O None Vertical Carridge to Carridge Alignment Setting 36 Horizontal Cartridge to Cartridge Alignment Setting Black Bidirectional Printing Alignment Setting 3 9 o Color Bidirectional Printing Alignment Setting 3 6 0 0 0 0 Black Cartridge Test Patterns Color Cartridge Test Patterns il l Test patterns 3 amp 3 gt Eh s c x me me a a Color blocks Total Page Count 945 reference guide u N Qa a E e o gt ke 3 e chapter 9 3 Check the Self Test Report for the following The test patterns are even and show a complete grid If the grids are not complete this might indicate a problem with the nozzles You might need to clean the print cartridges For more information see clean the print cartridges on page 87 The Low Ink warning message value The value will appear above the test pattern for the black photo if applicable or tri color print cartridges This value represents the number of Low Ink warning messages that have displayed for each of the print cartridges If the value displays 1 2 or 3 the print cartridge might be low on ink You might need to replace the print cartridge For more information on replacing print cartridges see replace the print cartridges on page 83 The lines of color extend across the page The color blocks have even consistency You should see cyan magenta yellow violet green and red c
62. 21 1 2 10 Navigate to a photo you want to send and press OK to select it Press E mail The HP Instant Share tab within the HP Gallery displays Your HP PSC transfers the selected photo to the HP Gallery The path and filename of the digital image are shown in the Selection Tray at the bottom of the window Note Make sure the photo you select appears on the color graphics display The photo that appears on the display is sent to the HP Gallery even if it is different from the one that you selected In the Control area click Start HP Instant Share The Go Online screen appears in the Work area Click Next The One Time Setup Region and Terms of Use screen appears Select your country region from the drop down list Read the Terms of Service check the agree box and click Next The Create HP Instant Share E Mail screen appears Complete the To From Subject and Message fields Note To open and maintain an e mail address book click Address Book register with HP Instant Share and obtain a HP Passport Note To send your e mail to multiple addresses click the How to e mail multiple people link Click Next The Add Captions screen appears Enter a caption for your photo and then click Next Your photo is uploaded to the HP Instant Share services website After the photo is uploaded the Photos E mailed screen appears Your e mail is sent with a link to a secure Web page that stores your photo for 60 days
63. 2400 series maintain your hp psc to align the print cartridges from the hp director for Windows users 1 From the HP Director choose Settings choose Print Settings and then choose Printer Toolbox 2 Click the Device Services tab 3 Click Align the Print Cartridges The HP PSC prints a print cartridge alignment sheet and aligns the print cartridges Recycle or discard the page to align the print cartridges from the hp director for Macintosh users 1 From the HP Director click Settings and then choose Maintain Printer 2 If the Select Printer dialog box opens select your HP PSC and then click Utilities 3 From the list select Calibrate 4 Click Align The HP PSC prints a print cartridge alignment sheet and aligns the print cartridges Recycle or discard the page clean the print cartridges Use this feature when the Self Test Report shows streaking or white lines through any of the lines of color Do not clean print cartridges unnecessarily This wastes ink and shortens the life of the ink nozzles 1 Press Setup 2 Press 5 then press 1 This selects Tools and then selects Clean Print Cartridge Tools 1 Clean Print Cartridge 2 Align Print Cartridges 3 Restore Factory Defaults 4 Reprint Faxes in Memory If copy or print quality still seem poor after you clean the print cartridges replace the print cartridge that is affected For information on replacing print cartridges see replace the print car
64. 258 9922 Belgium Dutch 32 0 70 300 005 Morocco 212 224 047 47 Belgium French 32 0 70 300 004 a 0 10 Euro 0900 2020 165 hp psc 2400 series country region hp technical support country region get hp psc support hp technical support Bolivia 800 100247 New Zealand 0800 441 147 Brazil Grande S o 11 3747 7799 Norway 47 815 62 070 Paulo Brazil Demais 0800 157751 Oman 971 4 883 8454 Localidades Canada during 905 206 4663 Palestine 971 4 883 8454 warranty Canada post warranty 1 877 621 4722 Panama 001 800 7112884 per call charge Caribbean amp Central 800 7 1 1 2884 Peru 0 800 10111 America Chile 800 360 999 Philippines 632 867 355 1 China 86 21 38814518 Poland 48 22 865 98 00 8008206616 Colombia 9 800 1 14 726 Portugal 351 808 201 492 Costa Rica 0 800 011 0524 Puerto Rico 1 877 232 0589 Czech Republic 42 0 2 6130 7310 Qatar 971 4 883 8454 Denmark 45 70202845 Romania 40 1 315 44 42 Ecuador Andinatel 999119 1 800 7112884 Russia Moscow 7 095 797 3520 Ecuador Pacifitel 1 800 225528 1 800 7112884 Russia St Petersburg 7 812 346 7997 Europe English 44 0 207 512 5202 Saudi Arabia 966 800 897 1444 Egypt 20 02 532 5222 Singapore 65 272 5300 Finland 358 0 203 66 767 Slovakia 421 2 6820 8080 France 0 34 Euro min 33 0 892 6960 22 South Africa RSA 086 000 1
65. 36 EEC Low Voltage Directive 73 23 EEC and the R amp TTE Directive 1999 5 EEC Annex Il and carries the CE marking accordingly e This product was tested in a typical configuration European Contact for regulatory topics only Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 D 71034 Boblingen Germany FAX 49 703 1 14 3143 hp psc 2400 series fax setup After completing all steps in the Setup Poster use the instructions in this section to complete your fax setup Please keep your Setup Poster for later use In this section you will learn how to set up your HP PSC so that faxing works successfully with any equipment and services you might already have on the same telephone line as your HP PSC This section contains the following topics e how to tell if the instructions in this chapter apply to you on page 115 e how to choose the right fax setup for your office on page 116 e _ select your fax setup case from this table on page 118 e case A separate fax line no voice calls received on page 119 e case B faxing with a distinctive ring service on the same line on page 119 e case C shared voice fax line on page 121 case D fax line shared with PC modem no voice calls received on page 122 e case E shared voice fax line with PC modem on page 123 e case F shared voice fax line with answering machine on page 124 e case G shared voice fax line with PC modem and answering machine on page 126 e case H
66. 8 HP Gallery use this feature to display the HP Photo and Imaging Gallery to view and edit images hp psc 2400 series load originals and load paper You can load many different types and sizes of paper in your HP PSC including photo paper transparencies continuous banner paper and envelopes You can also change settings for paper types and paper sizes to get the highest quality copies from your HP PSC This section contains the following topics e load an original on page 11 load paper on page 12 e load envelopes on page 14 e load 4 by 6 inch 10 by 15 cm photo paper on page 15 e load postcards or Hagaki cards on page 15 a Q a e gt 2 Nn Qo me e me recommended papers on page 16 e load other types of paper in the input tray on page 16 e set the paper type on page 17 e set the paper size on page 18 e avoid jams on page 19 load an original The following procedure describes how to load paper on the glass 1 Load your original face down on the right front corner of the glass Tip Refer to the diagram on the right front corner of your HP PSC for further assistance on loading an original Top edge of original 2 Press Copy Scan or Fax on the front panel to select the option you want to perform chapter 2 3 Press Start Black or Start Color on the front panel to start the job Note Many of the Reduce Enlarge options such as Fit to Page or Poster will
67. Color Intensity from the Copy Menu The range of color intensity values appears as a scale on the color graphics display 5 Press pm to make the image more vivid and then press OK Note You can also press to make the image more pale 6 Press Start Color copy a document that has been faxed several times The Enhancements feature automatically adjusts the quality of text documents by sharpening edges of black text or photographs by enhancing light colors that might otherwise appear white Text enhancement is the default option Use Text enhancements to sharpen edges of black text 1 Load your original face down on the right front corner of the glass 2 Press Copy twice and then press 7 This displays the Copy Menu and then selects Enhancements Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker 7 Enhancements 8 Color Intensity ann 9 Set New Defaults is 3 Mixed 4 None p hp psc 2400 series use the copy features 3 Press to highlight the Text enhancement setting and then press OK Press Start Black or Start Color Tip If any of the following occur turn off Text enhancement by selecting Photo or None Stray dots of color surround some text on your copies Large black typefaces look splotchy not smooth Thin colored objects or lines contain black sections Horizontal grainy or white bands appear in light to
68. E i i i B KB B B OO jl 2001 Or 282001 Ol m2820 gt 282001 m J28 2001 TMG000016 JPG TMG000017 IPG IMG000018 PG DA G000019 PG Ina G000020 PG 4x6 J m Ss DJ L_ oS S Ss oS step 2 En iyo step 3 place sheet on scanner glass at front right comer Press proof sheet then 2 1 Select the photos to print by using a dark pen or pencil to fill in the circles located underneath the thumbnail images on the proof sheet 2 Select one layout style by filling in a circle in step 2 of the proof sheet 3 e 3 e lt a 2 a Note If you need more control over print settings than the proof sheet provides you can print photos directly from the front panel See print photos directly from a memory card on page 28 3 Place the completed proof sheet face down on the right front corner of the glass with the top of the sheet touching the right edge and then close the lid reference guide chapter 3 print photos by scanning a proof sheet Tip Make sure the glass of the HP PSC is completely clean or the proof sheet might not scan properly See clean the glass on page 79 for instructions 1 Load the appropriate paper such as photo paper in the input tray Make sure the same memory card you used
69. Every Fax 5 Send Only gt 6 Off 3 Press 5 then press OK This selects Send Only Note You will still receive printed reports for any errors that occur during faxing if you select the Send Only report For more information on printing reports see print reports on page 62 send a basic fax This section describes how to send a basic black and white fax If you are interested in sending a multiple page fax see send a two page black and white fax on page 57 You can also send a color or photo fax For more information see send a color original or photo fax on page 57 1 Load the first page face down on the right front corner of the glass For more information see load an original on page 11 2 Press Fax The Enter Fax Number screen appears 3 Enter the fax number Tip To enter a three second pause within a number sequence press the pound button repeatedly until a dash appears on the color graphics display hp psc 2400 series send a two page black and white fax use the fax features A Press Start Black Pressing Start Black scans the first page to memory After the page has been scanned the front panel prompts you to scan another page 5 Press 1 Yes to fax another page or 2 No if you do not have another page to fax You can send a two page or more fax in black and white from your HP PSC Note You can also send a color original or photo fax For more information see send a color o
70. HP PSC and then connect a phone to this port Now you need to decide how you want to answer fax calls automatically or manually how to answer fax calls automatically The HP PSC is factory set to answer all calls automatically after 5 rings so you do not need to change any settings if you want to automatically receive faxes Your HP PSC will not be able to distinguish between fax and voice calls in this case however so if you suspect a voice call is incoming you will need to answer it before the 5th ring or the HP PSC will answer first Note If you pick up the phone before the 5th ring and hear fax tones from a sending fax machine you will need to manually answer the fax call For information on how to receive fax calls manually from your attached phone and from an extension phone see receive a fax manually on page 61 reference guide 121 chapter 13 how to answer fax calls manually To receive faxes manually you must be available to respond in person to incoming fax calls or your HP PSC cannot receive faxes Before you can answer fax calls manually you must change the Rings to Answer setting to No Answer as described in set number of rings before answering on page 59 For information on how to receive fax calls manually from your attached phone and from an extension phone see receive a fax manually on page 61 case D fax line shared with PC modem no voice calls received If you have a fax line on which you receive
71. If the essential icons scan picture scan document send fax and HP missing in the Gallery do not appear your installation might not be complete hp director If your installation is incomplete you might need to uninstall and then 2 i to uninstall from a Windows computer 1 Disconnect your HP PSC from your computer 2 On the Windows task bar click Start Programs All Programs XP Hewlett Packard hp psc 2400 series uninstall software 3 Follow the directions on the screen 4 If you are asked whether you would like to remove shared files click No Other programs that use these files might not work properly if the files are deleted 5 After the program finishes removing the software disconnect your HP PSC and restart your computer Note It is important that you disconnect your HP PSC before restarting your computer 6 To reinstall the software insert the HP PSC 2400 Series CD ROM into your computer s CD ROM drive and follow the instructions that appear on the screen 7 Atter the software is installed connect the HP PSC to your computer Turn on the HP PSC using the On button To continue with the installation follow the onscreen instructions and the instructions provided in the Setup Poster that came with your HP PSC After connecting and turning on your HP PSC you might have to wait several minutes for all of the Plug and Play events to complete When the software installation is complete you will
72. Log 3 Speed Dial List 4 Self Test Report 5 Fax Report Setup reference guide chapter 6 2 Press to scroll through the following report types 1 Last Transaction prints details of the last fax transaction 2 Fax Log prints a log of approximately the last 40 faxes transactions 3 Speed Dial List prints a list of programmed speed dial entries 4 Self Test Report prints a report to assist you in diagnosing print and alignment problems For more information see print a self test report on page 81 5 Fax Report Setup prints the automatic fax reports as described in generate automated reports on page 63 3 After the report that you want is highlighted press OK set up speed dialing You can assign speed dial entries to fax numbers you use often This lets you dial those numbers quickly by using the front panel You can create up to 60 individual speed dial entries varies by model We recommend that you use the HP Director to set up speed dial settings however you can also use the front panel For information on sending a fax using speed dials see send a fax using speed dials on page 58 Note A speed dial entry can only be associated with one phone number speed dial groups are not supported You can quickly and easily set up speed dial entries from your computer by using the HP Director software For more information see the onscreen hp photo amp imaging help that came with your softw
73. Make sure you connected the HP PSC from the port labeled 1 LINE to your telephone wall jack using the phone cord supplied in the box with your HP PSC This special 2 wire cord is different from the more common 4 wire cords you might already have in your office Check the end of the cord and compare it to the two types of cords shown below 1234 2 wire cord 4 wire cord End view of the 2 wire phone End view of a 4 wire phone cord cord supplied in the box with that might cause faxing problems your HP PSC if connected directly to your HP PSC If you used the 4 wire cord disconnect it find the supplied 2 wire cord and then connect the 2 wire cord to the HP PSC at the port labeled 1 LINE For more information on how to connect this cord refer to fax setup on page 115 This possible cause solution applies only in the countries regions that receive a 2 wire phone cord in the box with the HP PSC including Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela and Vietnam Note If the 2 wire cord is not long enough and you need to extend it you might want to purchase a telephone cord extension connector Attach the 2 wire cord from the HP PSC to one end of the extension connector and then attach a 4 wire cord from the other end of the c
74. SL filter between your telephone wall jack and your HP PSC First select and connect a fax setup case according to your answers to the previous questions and then see faxing from a DSL line on page 130 for instructions on how to connect the DSL filter Caution If you have a DSL line and you do not connect a DSL filter you will not be able to send and receive faxes with your HP PSC chapter 13 select your fax setup case from this table Now that you have answered all of the questions about the equipment and services that share the phone line with your HP PSC you are ready to choose the best setup case for your office From the first column in the following table choose the combination of equipment and services applicable to your office setting Then look up the appropriate setup case in the second column Step by step instructions are included for each case later in this chapter If you have answered all of the questions in the previous section and have none of the described equipment or services choose None from the first column in the table other equipment services sharing your fax line None You answered No to all questions recommended fax setup Case A Separate fax line no voice calls received Distinctive ringing service You answered Yes to question 1 only Case B Faxing with a distinctive ring service on the same line Voice calls You answered Yes to question 2 onl
75. Setup 2 Press 7 and then press 1 This selects Preferences and then selects Set Language amp Country Region You are prompted with a list of languages You can scroll through the up and down arrows 3 Press OK on the appropriate language 4 When prompted press 1 for Yes or 2 for No You are prompted with all the countries regions for the selected language You can scroll through the up and down arrows 5 Using the keypad enter the two digit number for the appropriate country region 6 When prompted press 1 for Yes or 2 for No 7 You can confirm the language and country region by printing a Self Test Report as follows a Press Setup b Press 1 and then press 4 This selects Print Report and then selects Self Test Report hp psc 2400 series problem troubleshooting information possible cause and solution received a message on the front panel display to align the print cartridges The HP PSC prompts you to align cartridges every time you install a new print cartridge For more information see align the print cartridges on page 86 My HP PSC does not turn on Make sure each of the power cords is firmly connected and wait a few seconds for the HP PSC to turn on Also if the HP PSC is plugged in to a power strip make sure the power strip is turned on The HP PSC does not print First check to see whether the print cartridge is out of ink To do this see print a self test report
76. THER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES local law reference guide This Limited Warranty Statement gives the Customer specific legal rights The Customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country region to country region elsewhere in the world To the extent this Limited Warranty Statement is inconsistent with local law this Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Statement may not apply to the Customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Statement from limiting the statutory rights of a consumer e g the United Kingdom Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or Grant the Customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on the duration of implied warranties FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS LIMITED WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY
77. The following figure shows some of the features available through the HP Photo and Imaging Director for Macintosh OS 9 Consult the legend for a brief explanation of specific features Note The HP Photo and Imaging Director graphic below might appear differently on your computer The HP Photo and Imaging Director is customized based upon the HP device that is selected If your device is not equipped with a particular feature then the icon for that feature will not display in the HP Photo and Imaging Director on your computer Some HP devices might show additional buttons than shown below O SSS gw Photo and Imaging Director SS Select Device psc 0000 series E m p Co Unload AiO Images Scan Picture Scan Document Mak pies feature purpose 1 Unload AiO Images use this feature to unload images from a photo memory card 2 Select Device use this pull down list to select the HP device you want to use 3 Scan Picture use this feature to scan an image and display it in the HP Photo and Imaging Gallery 4 Scan Document use this feature to scan text and display it in the selected destination text editing software program 5 Make Copies use this feature to make a copy in black and white or color 6 Send Fax use this feature to open the fax dialog box so you can enter the appropriate information and then send your fax 7 Settings use this pull down list to provide access to device settings
78. Try removing the splitter and connecting the HP PSC directly to the telephone wall jack 148 hp psc 2400 series troubleshooting information hp instant share setup troubleshooting HP Instant Share setup errors such as might occur when setting up the Address Book are covered in the HP Instant Share screen specific help Specific operational troubleshooting information is provided in operational troubleshooting below operational troubleshooting The hp psc 2400 2500 series troubleshooting section in the hp photo amp imaging help contains troubleshooting tips for some of the most common issues associated with your HP PSC To access the troubleshooting information from a Windows computer go to the HP Photo amp Imaging Director click Help and then choose Troubleshooting and Support Troubleshooting is also available through the Help button that appears on some error messages To access troubleshooting information from the Macintosh OS X click the HP Director All in One icon in the Dock select HP Help from the HP Director menu select HP Photo and Imaging Help and then click hp psc 2400 2500 series troubleshooting in the Help Viewer If you have Internet access you can get help from the HP website at www hp com support The website also provides answers to frequently asked questions hp instant share troubleshooting error message Can t connect to the Your computer is unable to connect to the HP Instant Share
79. ack of envelopes forward until it stops 3 Slide the paperlength and paper width guides inward against the stack of envelopes until they stop Do not overload the input tray make sure the stack of envelopes fits within the input tray and is no higher than the top of the paper length guide hp psc 2400 series load originals and load paper load 4 by 6 inch 10 by 15 cm photo paper The following describes the procedure for loading 4 by 6 inch 10 by 15 cm photo paper into your HP PSC Note For the best results use a recommended type of 4 by 6 inch 10 by 15 cm photo paper For more information see recommended papers on page 16 In addition for best results set the paper type and paper size before printing For more information see set the paper type on page 17 and set the paper size on page 18 Tip Help prevent rips wrinkles curled or bent edges by storing all media flat in a resealable bag Extreme changes in temperature and humidity might result in curled media that does not work well in the HP PSC if the media is not stored properly 1 Remove the output tray 2 Remove all paper from the input tray Note If the photo paper you are using has perforated tabs load the photo paper so that the tabs are closest to you o Q a e gt 2 Nn Qo me e me 3 Slide the stack of photo paper short edge forward glossy side down completely forward and to the far right side of the input tray unt
80. ages For more information see set automatic reduction for incoming faxes on page 68 If you have an answering machine connected to the same line as your HP PSC you might need to set the number of rings required before the HP PSC begins receiving the fax The default number of rings before the HP PSC receives a fax is 6 varies by country region For more information on setting the number of rings to answer see set number of rings before answering on page 59 You might also want to set up your HP PSC to answer fax calls manually if you have a voice mail service through your phone company For information on setting up your HP PSC with other office equipment such as answering machines and voice mail see fax setup on page 115 Note If you have installed a photo print cartridge for printing photos you might want to replace it with the black print cartridge when receiving faxes See work with print cartridges on page 80 for more information This section contains the following topics e set number of rings before answering on page 59 set up your hp psc to answer fax calls manually on page 60 e receive a fax manually on page 61 set number of rings before answering reference guide You can specify how many rings should occur before your HP PSC automatically answers the phone The default is 6 rings varies by country region If you do not want your HP PSC to automatically answer the phone set Rings to Answer to No Answer 1 Press Setup
81. allation 137 hardware installation 142 HP Instant Share setup 149 HP Instant Share use 149 installation 137 operations 149 software installation 138 T shirt transfers 49 U USB cable installation 144 V volume adjust fax 68 W warranty service 97 statement 98 upgrades 97 x xD memory card 21 index hp psc 2400 series Visit the hp psc information center It has everything you need to get the most value from your HP PSC e Technical Support Supplies and Ordering Information Project Tips Ways to Enhance Your Product www hp com support 2003 Hewlett Packard Company Printed on recycled paper Printed in the U S A Germany Singapore or Malaysia Q3083 90207
82. alls and another phone number with double rings to your fax calls This allows you and your HP PSC to tell the difference between voice and fax calls when the phone rings Do you receive voice calls at the same phone number you will use for fax calls on your HP PSC OYes receive voice calls ONo Please continue answering questions Do you have a PC modem on the same telephone line as your HP PSC OYes have a PC modem ONo Here is how to determine if you have a PC modem If you answer yes to any of the following questions you are using a PC modem Do you send and receive faxes directly to and from your computer programs via dial up connection Do you use e mail on your computer via dial up connection Do you access the Internet from your computer via dial up connection Please continue answering questions Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on your HP PSC QO Yes have an answering machine Oh No Please continue answering questions Do you subscribe to a voicemail service through your phone company at the same phone number you will use for fax calls on your HP PSC Q Yes have a voicemail service Oh No Please continue answering questions Do you have a digital subscriber line DSL through your phone company OYes have a DSL line ONo If you answered Yes you will need to connect a D
83. an change the resolution and contrast of documents that you are sending Your changes revert to the default values after two minutes of inactivity unless you set them as the default For information see set new defaults on page 66 Note These settings do not affect copy settings Copy resolution and copy contrast are set independently from fax resolution and fax contrast Also the settings you change from the front panel do not affect faxes sent from your computer This section contains the following topics e change resolution on page 65 change contrast on page 66 set new defaults on page 66 change resolution Resolution affects the transmission speed and quality of faxed documents The HP PSC only sends faxes at the highest resolution supported by the receiving fax machine 1 Load your original face down on the right front corner of the glass For more information see load an original on page 11 2 Press Fax The Enter Fax Number screen appears 3 Enter the fax number Press Fax and then press 1 This displays the Fax Menu and then Resolution reference guide chapter 6 Resolution 1 Fine 2 Photo 3 Standard 5 Press T to select a resolution setting Fine this is the default setting It provides high quality text suitable for faxing most documents Photo this setting provides the best quality fax when sending photographs If you choose Photo be aware that the faxing process takes longe
84. and from an extension phone see receive a fax manually on page 61 faxing from a DSL line If you have a digital subscriber line DSL service through your phone company use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP PSC This filter removes the digital signal that would block your HP PSC from communicating properly with the telephone line Caution If you have a DSL line and you do not connect the DSL filter you will not be able to send and receive faxes with your HP PSC Telephone wall jack Back view of the HP PSC DSL filter supplied Use the phone cord by your DSL supplied in the box with provider your HP PSC 1 First connect your HP PSC according to the appropriate setup case for your office For information see how to choose the right fax setup for your office on page 116 2 Obtain a DSL filter from your DSL provider Using the phone cord supplied in the box with your HP PSC connect one end to the open port on the DSL filter then connect the other end to the port labeled 1 LINE on the back of your HP PSC Note While connecting your setup case you might have already connected your HP PSC to the telephone wall jack using the HP supplied cord If so remove this cord from the wall jack and connect it to the open port on the DSL filter Caution If you do not use the supplied cord to connect from the DSL filter to your HP PSC you might not be able
85. are This section contains the following topics e create speed dial entries on page 64 e delete speed dial entries on page 65 create speed dial entries You can create speed dial entries for fax numbers that you use frequently 1 Press Setup 2 Press 2 then press 1 This selects Speed Dial Setup and then selects Individual Speed Dial Speed Dial Setup 1 Individual Speed Dial 2 Delete Speed Dial 3 Print Speed Dial List The first unassigned speed dial entry appears on the display 3 Press OK to select the displayed speed dial entry You can also press or A to select a another empty entry hp psc 2400 series use the fax features 4 Enter the fax number to assign to that entry and then press OK Tip To enter a three second pause within a number sequence press the pound button repeatedly until a dash appears on the color graphics display 5 Enter the person s or company s name and then press OK For more information on entering text see enter text on page 62 6 After Enter Another appears press 1 Yes if you want to set up another number or press 2 No to exit delete speed dial entries Follow these steps to delete an individual speed dial entry 1 Press Setup 2 Press 2 then press 2 again This selects Speed Dial Setup and then selects Delete Speed Dial 3 Press until the individual entry that you want to delete appears and then press OK control resolution and contrast You c
86. ate rotate the currently displayed photo on the color graphics display 90 degrees Subsequent presses continue to rotate the photo 90 degrees reference guide 3 gt A g u pa a a chapter 1 button purpose Proof Sheet print a proof sheet when a photo memory card has been inserted in a photo memory card slot A proof sheet shows thumbnail views of all the photos on the photo memory card You can select photos on the proof sheet then print those photos by scanning the proof sheet Keypad enter fax numbers values or text Start Black Start Color start a black or color copy scan fax or photo memory card job E mail upload the current photo displayed on the color graphics display to the HP Photo amp Imaging Gallery on your computer The photo is ready to be e mailed after you supply an e mail address Slide Show display all photos on the currently inserted photo memory card at three second intervals Setup access the menu system for reports fax settings and maintenance Fax select the fax function When the button is lit the fax function is selected Left Arrow decrease values or go back when viewing photos on the color graphics display Copy select the copy function When the button is lit the copy function is selected This button is lit by default On turn the HP PSC on or off Warning When the HP PSC is off a minimal amount of power is
87. ature to scan text and display it in the selected destination text editing software program 4 Make Copies use this feature to make a copy in black and white or color 5 Send Fax use this feature to open the fax dialog box so you can enter the appropriate information and then send your fax 6 HP Gallery use this feature to display the HP Photo and Imaging Gallery to view and edit images 7 More Applications use this feature to select other applications on your computer 8 HP on the Web use this feature to select an HP website 9 HP Help use this feature to select a source for help with your HP PSC 10 Settings use this feature to change device settings open the hp director using Macintosh OS 9 In Macintosh OS 9 the HP Director is launched automatically during the HP Photo and Imaging software installation and causes the HP Director icon to appear as an alias on the desktop Use one of the following methods to launch the HP Director me mel a a e 3 chapter 1 Double click the HP Photo and Imaging Director alias on the desktop Double click HP Photo and Imaging Director in the Applications Hewlett Packard HP Photo and Imaging Software HP Photo and Imaging Director folder The HP Director displays only the icons that pertain to the selected device For more information see the onscreen hp photo and imaging help that came with your software 3 gt A 3 v pa a a
88. ax The Enter Fax Number screen appears Enter Fax Number Press A for Redial Press for Speed Dials Press Fax for settings 3 Press to access Speed Dials Tip You can also press to redial the last number dialed 4 Press until the appropriate speed dial entry appears 5 Press OK 6 Press Start Black or Start Color hp psc 2400 series use the fax features After a page has been scanned the front panel prompts you to scan another page To fax another page press 1 Yes otherwise press 2 No If you press 1 you will be prompted to load the next original Press OK when prompted after you have placed the original on the glass You can quickly and easily set up speed dial entries from your computer by using the HP Director software For information see the onscreen hp photo amp imaging help that came with your software receive a fax Depending on how you set up your HP PSC you can receive faxes automatically or manually Your HP PSC is set to automatically print received faxes unless you have selected No Answer for the Rings to Answer setting For more information on Rings to Answer see set number of rings before answering on page 59 If you receive a legal size fax and your HP PSC is not currently set to use legal size paper the device automatically reduces the fax so that it fits on the paper that is loaded If you have disabled the automatic reduction feature the fax will be printed on two p
89. computer Note Make sure the photo you select appears on the color graphics display The photo that appears on the display is sent to the HP Gallery even if it is different from the one that you selected Click E mail The e mail program on your Macintosh opens You can then send the photo as an e mail attachment by following the prompts on your Macintosh chapter 14 use a scanned image For information on scanning an image see use the scan features on page 51 1 Load your original face down in the right front corner of the glass 2 Press Scan A preview image of the scan appears in the HP Scan window on the computer where you can edit it For more information about editing a preview image see the onscreen hp photo and imaging help that came with your software 3 Make any edits to the preview image in the HP Scan window When you have finished click Accept The HP PSC sends the scan to the HP Gallery which automatically opens and displays the image 4 After you have edited the scanned image select it Note The HP Gallery has many editing tools that you can use to edit your image and achieve the results you want For more information see the onscreen hp photo and imaging help that came with your software 5 Click E mail The e mail program on your Macintosh opens You can now send the images as an e mail attachment by following the prompts on your Macintosh access the e mail option from the hp director 1 Open the HP D
90. d 21 MultiMediaCard MMC memory card 21 N normal copy quality 36 number of copies copy 40 0 order media 77 print cartridges 77 P paper recommended types 16 size set 18 type set 17 phone numbers customer support 91 photos borderless 29 deselect 30 enhance copies 47 fax 57 paper size 18 paper type 17 photo print cartridge 85 print from DPOF file 30 print from memory card 28 Guick Print 30 slide show 31 posters copy 48 power save mode 89 print cancel 75 envelopes 14 fax reports 62 faxes in memory 70 photos from DPOF file 30 photos from memory card 28 proof sheet 23 Quick Print 30 self test report 81 print cartridge protector 85 print cartridges 80 align 86 check ink level 80 clean 87 clean contacts 87 handle 82 order 77 photo print cartridge 85 replace 83 store 85 prompt delay time 90 proof sheet fill in 24 print 23 scan 26 Q quality copy 36 fax 65 Quick Print 30 R receive faxes 59 reduce enlarge copies fit several on one page 43 fit to page 41 poster 48 resize to fit letter 44 regulatory notices 109 Canadian statement 111 declaration of conformity U S 114 European Economic Area statement 112 FCC requirements 109 FCC statement 110 ger uschemission 113 German statement 112 Korea statement 113 hp psc 2400 series notice to users in Canada 112 regulatory model identification number 109 VCCI 2 Japan 113
91. d more that are not available through the front panel of your HP PSC For example send a fax from your computer and include a cover page create a cover page from your computer e preview a fax on your computer before sending it send a fax to multiple recipients For information on accessing the HP Director software see use the hp director software to do more with your hp psc on page 6 send a fax Using the front panel you can send a black and white or color fax from your HP PSC This section contains the following topics enable fax confirmation on page 56 send a basic fax on page 56 send a two page black and white fax on page 57 e send a color original or photo fax on page 57 e send a fax using speed dials on page 58 chapter 6 enable fax confirmation By default your HP PSC prints a report only if there is a problem with sending or receiving a fax A confirmation message indicating whether an item was successfully sent appears briefly on the color graphics display after each transaction If you need printed confirmation that your faxes are successfully sent follow these instructions before sending any faxes 1 Press Setup 2 Press 1 then press 5 This selects Print Report and then selects Fax Report Setup Print Report 1 Last Transaction 2 Fax Log 3 Speed Dial List Fax Report Setup 4 Self Test Report 1 Every Error 5 Fax Report Setup 2 Send Error 3 Receive Error 4
92. duct is 0 2B based on FCC Part 68 test results a a gt 2 A Qa 5 fe r 5 chapter 12 note l attention des utilisateurs Canadien notice to users in Canada Le pr sent appareil num rique n met pas de bruit radio lectrique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le Reglement sur le brouillage radio lectrique dict par le ministere des Communications du Canada This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications notice to users of the European Economic Area Ce 2 This product is designed to interwork with the analogue telephone networks in the following countries S Austria Greece Portugal v Belgium Ireland Spain Denmark ltaly Sweden Finland Luxembourg Switzerland France Netherlands United Kingdom Germany Norway Network compatibility depends on customer selected settings which must be reset to use the equipment on a telephone network in a country region other than where the product was purchased Contact the vendor or Hewlett Packard Company if addition product support is necessary This equipment has been certified by the manufacturer in accordance with Directive 1999 5 EC annex Il for Pan European single terminal connection to the public switched teleph
93. e Select the orientation Enter the scaling percentage For OS 9 the Page Setup dialog box includes options to mirror the image and to adjust page margins for two sided printing 4 Click OK 5 From your software application s File menu select Print The Print dialog box appears If you are using OS X the Copies amp Pages panel opens If you are using OS 9 the General panel opens 6 Select the print settings appropriate for your project Use the pop up menus to access the other panels 7 Click Print to begin printing set print options You can customize the print settings of the HP PSC to handle nearly any print task Windows users If you want to change print settings you need to decide if you want to change them for the current job or for all jobs How you display print settings depends on whether or not you want to make the setting permanent to change the print settings for all future jobs 1 In the HP Photo amp Imaging Director HP Director click Settings and then select Print Settings 2 Make changes to the print settings and click Apply to change the print settings for the current print job 1 From your software application s File menu select Print Print Setup or Page Setup Make sure that the selected printer is the HP PSC 2 Click Properties Options Printer Setup or Printer the option names are different depending on your software application to display the print settings hp
94. e Internet 91 hp customer support ae 91 prepare your hp psc for shipment n on annann 94 hp distribution center onnaa naaa naaa 96 11 warranty information 00 cee cece eee eee eee 97 duration of limited warranty u 6s 0 4 ander 97 warranty service 2er ak ae Bm 97 warranty upgrades 6455 aaa vedas ean ig ae 97 returning your hp psc for service 2 2 eee eee 98 hewlett packard limited global warranty statement 98 12 technical information 0 cee eee ee ee eee eens 101 system requirements 2 2 00 eee eee eee eee 101 paper specifications 6 45454 sa drei 102 print specifications van na re 104 hp psc 2400 series 13 14 15 print margin specifications sasan sun dn ae 104 copy specifications a nasse ann neh naeh 105 fax specifications san ran 106 photo memory card specifications nonoo nananana 106 scan specifications o ononon ee 107 physical specifications u et 107 power specifications 4 oa dsp onanan 107 environmental specifications 2 2 0 2 eee eee 107 additional specifications cape ended susanne eS Rede we 107 environmental product stewardship program 2 222 222 108 regulatory notices nassen nennen 109 declaration of conformity u n on nanana ee himedwhedaads 114 SE E EE rk OA ae ee 115 how to tell if the instructions in this chapter apply to you 115 how to choose the right fax setup for your
95. e Number attribu amp chaque appareil terminal fournit une indication sur le nombre maximal de terminaux qui peuvent tre connect s une interface t l phonique La terminaison d une interface peut se composer de n importe quelle combinaison d appareils condition que le total des num ros REN ne d passe pas 5 Base sur les r sultats de tests FCC Partie 68 le num ro REN de ce produit est 0 2B This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Note The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN for this pro
96. e an 17 set the paper size ea re BOO BOE 18 NO OMG setin sodani ood oe Cho aiaa aia a ae aE 19 use a photo memory card 2 22 cece eee ee eee eee 21 what is a memory cord 00 ce eee anna 21 insert a memory card and save the files to your computer 22 print photos from a proof sheet 2 0 0 0 eee eee eee ee 23 set photo print options 2 24 4 ei eee Un bee eed ee 26 print photos directly from a memory card 1 2 2 0 eee eee 28 view photos in a slide show 2 0 eee eee eee 31 share digital photos through hp instant share 2 22222 32 use the hp photo amp imaging gallery nananana uaaa 33 use the copy features cc cece eee ee eee isisi 35 OVEIVIEW oo 35 copy a two page black and white document 2 2 222 220 37 make a 4 by 6 inch 10 by 15 cm borderless copy of a photo 38 make multiple copies of the same original 2222222200 40 copy a 4 by 6 inch 10 by 15 cm photo onto a full size page 41 copy a photo several times on one page 2 2 2222 2e eee eee 43 resize an original to fit onto letter paper 2222222220 44 copy a washed out original as ese agen ae naeh 46 copy a document that has been faxed several times 46 enhance light areas of your copy 2 2 222 222 een 47 makediposiet wanna ok drepa Ba OE He HE RE ee 48 prepare a color t shirt transfer 2 eee 49 SIOP COPYING anne eo eed Sade d Gd e tke we ah 50 conten
97. e to an inserted memory card See send the scan to a memory card loaded in your hp psc on page 53 for details Your HP PSC features four slots for memory cards shown in the illustration on the next page with the memory cards that correspond to each slot g fe vo E e E chapter 3 e2 o a pregeipannin The slots are configured as follows Top left slot CompactFlash I Il Top right slot Secure Digital MultiMediaCard MMC Bottom left slot SmartMedia xD fits in top right of the slot Bottom right slot Memory Stick Magic Gate Memory Stick Memory Stick Duo with user supplied adapter Memory Stick Pro Warning By default Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format Digital cameras and other devices use the FAT FAT16 or FAT12 format and cannot operate with a FAT32 formatted card Either format your card in your camera or select FAT format to format your card in a Windows XP PC insert a memory card and save the files to your computer After you take photos with your digital camera you can print them immediately or save them directly to your computer Note You can only use one memory card in your HP PSC at a time Insert the memory card into the appropriate slot on your HP PSC When the memory card is inserted correctly the Photo button on the front panel begins to blink If you insert a memory card backwards the LED next to the card
98. eceive faxes Your HP PSC will not be able to distinguish between fax and voice calls however so if you suspect a voice call is incoming you will need to answer it before the 5th ring or the HP PSC will answer first Note If you pick up the phone before the 5th ring and hear fax tones from a sending fax machine you will need to manually answer the fax call For information on how to receive fax calls manually from your attached phone and from an extension phone see receive a fax manually on page 61 how to answer fax calls manually To receive faxes manually you must be available to respond in person to incoming fax calls or your HP PSC cannot receive faxes Before you can answer fax calls manually you need to change the Rings to Answer setting to No Answer as described in set number of rings before answering on page 59 For information on how to receive fax calls manually from your attached phone and from an extension phone see receive a fax manually on page 61 case F shared voice fax line with answering machine It you receive both voice calls and fax calls at the same phone number and you also have an answering machine that answers voice calls at this phone number connect your HP PSC as described in this section hp psc 2400 series fax setup Telephone wall jack 7 Back view of the HP PSC Answering Telephone machine Optional Use the phone cord supplied in the box with your HP PSC
99. ed photos on the memory card Press 2 to bypass DPOF printing view photos in a slide show The Slide Show button on the front panel lets you view all the photos on a memory card as a slide show 1 Make sure that the memory card is inserted into the appropriate slot on your HP PSC The Photo button lights up 2 Press Slide Show to begin the slide show Tip If you want to print the photo currently being viewed in a slide show press Start Black or Start Color while it is being displayed 3 Press Cancel to end the slide show Do your slide shows lack excitement If your computer is equipped with an internal or external CD writer you can create multimedia presentations of your photo collections by using the Memories Disc feature available through the HP Director Just start the HP Director and open the HP Photo amp Imaging Gallery Click the Make CD tab to begin creating a movie like presentation of selected photos You can add music titles and much more On a Macintosh see the hp gallery section in the hp photo and imaging help book for information on the Memories Disc change the speed of the slide show reference guide You can change the speed of the slide show by changing the interval between slides 1 Press Setup twice 2 Press 7 and then press 3 This displays the Preferences Menu and then selects Prompt Delay Time 3 Choose from the following options by pressing the number next to the appropriate speed 1 N
100. eived the fax will not print Load letter A4 or legal paper and then press OK to print the fax 1 Press Setup 2 Press 3 then press 4 This selects Basic Fax Setup and then Paper Size 3 Press to highlight an option and then press OK reference guide 69 chapter 6 set tone or pulse dialing You can set the dial mode for tone or pulse dialing Most phone systems work with either tone or pulse dialing If you have a public phone system or a private branch exchange PBX system that requires pulse dialing you will need to select Pulse Dialing The default setting is Tone Dialing Some phone system features might not be accessible if pulse dialing is used In addition it can take longer to dial a fax number with pulse dialing Contact your local phone company if you are unsure which setting to use Note If your phone system does not require pulse dialing we recommend using the default setting of Tone Dialing Press Setup 2 Press 3 then press 5 This selects Basic Fax Setup and then Tone or Pulse Dialing 3 Press to highlight an option and then press OK set backup fax reception Use the Backup Fax Reception feature to store received faxes in memory For example if your print cartridge runs out of ink while receiving a fax the fax will be stored in memory Then after you have replaced the print cartridge you can print out the fax The color graphics display notifies you when there are faxes stored in
101. el Digital zoom from 25 to 400 varies by model e Fit fo page Poster Many on page e Upto 21 copies per minute black 14 copies per minute color varies by model e Copy speeds vary according to the complexity of the document mode speed print resolution dpi scan resolution dpi ppm Best Black up to 0 8 1200 by 1200 1200 by 2400 Color upto 0 8 1200 by 1200 1200 by 2400 Normal Black up to 7 600 by 1200 600 by 1200 Color up to 4 600 by 600 600 by 1200 Fast Black up to 21 300 by 1200 600 by 1200 Color up to 14 600 by 300 600 by 1200 1 Maximum at 400 scaling 2 On photo paper or premium paper reference guide 105 lt 2 ie z pr fe 2 5 u A Le D 2 chapter 12 fax specifications Walk up color fax Up to 60 speed dials varies by model Up to 60 page memory varies by model Based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution will take longer and use more memory Manual multiple page fax Automatic redial up to five times Confirmation and activity reports CCITT ITU Group 3 fax with Error Correction Mode 36 6 Kbps transmission 6 seconds page speed at 33 6 Kbps based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution will take longer and use more memory Ring detect with automatic fax answering machine switching prow ee ree standard dpi
102. em is more common with digital answering machines The following actions might help solve these problems a Disconnect the answering machine and then try receiving a fax If faxing is successtul without it the answering machine might be causing the problem b Reconnect the answering machine and re record your outgoing message Make sure the message is as short as possible no more than 10 seconds long and that you speak softly and slowly when recording it Try again to receive a fax If you have a special ring pattern for your fax phone number using a distinctive ring service through your telephone company make sure that the Answer Ring Pattern feature on your HP PSC is set to match For example if the phone company has assigned your fax number a double ring pattern make sure Double Rings is selected as the Answer Ring Pattern setting For information on changing this setting see change the answer ring pattern distinctive ringing on page 68 Note that some ring patterns cannot be recognized by the HP PSC such as those with alternating short and long ringing patterns If you are having problems with a ring pattern of this type ask your phone company to assign a non alternating ring pattern If you are not using a distinctive ring service check to make sure that the Answer Ring Pattern feature on your HP PSC is set to All Rings For information see change the answer ring pattern distinctive ringing on page 68 re
103. ent to the Environment website at lt 2 ie z fe 2 5 u Le D 2 www hp com hpinfo globalcitizenship environment index html ozone production This product generates no appreciable ozone gas O3 energy use Energy usage drops significantly while in ENERGY STAR mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR which is a voluntary program established to encourage the development of energy efficient office products Arer ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR partner HP has determined that this product meets ENERGY STAR guidelines for energy efficiency For more information on ENERGY STAR guidelines go to the following website www energystar gov paper use This product is suited for the use of recycled paper according to DIN 19309 plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life material safety data sheets Material safety data sheets MSDS can be obtained from the HP website at www hp com go msds Customers without Internet access should contact their local HP Customer Support Center hp psc 2400 series technical information recycling program HP offers an increasing number of product return and recycling p
104. er where you can edit it For more information about editing a preview image see the onscreen hp photo amp imaging help that came with your software 5 Make any edits to the preview image in the HP Scan window When you have finished click Accept The HP PSC sends the scan to the selected destination If you chose the HP Photo amp Imaging Gallery HP Gallery it automatically opens and displays the image The HP Gallery has many tools that you can use to edit your scanned image You can improve the overall image quality by adjusting the brightness sharpness color tone or saturation You can also crop straighten rotate or resize the image When the scanned image looks just the way you want it you can open it in another application send it via e mail save it to a file or print it For more information about using the HP Gallery see the onscreen hp photo amp imaging help that came with your software hp psc 2400 series use the scan features send the scan to a memory card loaded in your hp psc You can send the scanned image to the memory card that is currently inserted in one ofthe memory card slots on the HP PSC This enables you to use the photo memory card features to generate borderless prints and album pages from the scanned image It also enables you to access the scanned image from other devices that support the memory card 1 Load your original face down in the right front corner of the glass 2 Press Scan if i
105. es three levels for adjusting the ring and speaker volume The ring volume is the volume of the phone rings The speaker volume is the level of everything else such as the dial tones fax tones and button press beeps The default setting is Soft 1 Press Setup 2 Press 3 then press 6 This selects Basic Fax Setup and then selects Ring and Beep Volume 3 Press to select one of the options Soft Loud or Off 4 Press OK change the answer ring pattern distinctive ringing Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line When you subscribe to this service each number will have a different ring pattern for example single double and triple rings If you do not have this service use the default ring pattern which is All Rings amp hp psc 2400 series use the fax features If you connect your HP PSC to a line with distinctive ringing have your telephone company assign one ring pattern to voice calls and another to fax calls We recommend that you request double or triple rings for a fax number 1 Verify that your HP PSC is set to answer fax calls automatically For information see set number of rings before answering on page 59 Press Setup Press 4 then press 2 This selects Advanced Fax Setup and then selects Answer Ring Pattern 4 Press to scroll through these options All Rings Single Rings Double Rings Triple Rings and Double amp
106. esult in failure to ring in response to an incoming call In most but not all areas the sum of the RENs of all devices should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area If this equipment causes harm to the telephone network your telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice so you will have the opportunity to maintain uninterrupted service If you experience trouble with this equipment please contact the manufacturer or look elsewhere in this manual for warranty or repair information Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state s public utility commission public service commission or co
107. ference guide 147 c zZ 2 er 2 a to G e N 3 Q 2 2 chapter 15 problem cannot receive faxes but can send faxes continued possible cause and solution If your HP PSC shares the same phone line with other types of phone equipment such as an answering machine or a PC modem the fax signal level might be reduced causing fax reception problems To find out if other equipment is causing a problem disconnect everything except the HP PSC from the phone line and then try to receive a fax If fax reception is successful without the equipment then one or more pieces of the equipment is causing problems try adding them back one at a time and faxing until you identify which equipment is causing the problem cannot send faxes but can receive faxes If you are using speed dial to dial the fax number the HP PSC might be dialing too fast or too soon Try re creating the speed dial entry and inserting some pauses For information see create speed dial entries on page 64 If your telephone line has a PBX system make sure you are dialing the number for an outside line before dialing the fax number The receiving fax machine might be having problems To check this try calling the fax number from a telephone and listen for fax tones If you cannot hear fax tones the receiving fax might not be turned on or connected or a voicemail service could be interfer
108. ftware installation to set up the fax header however you can also set it up from the front panel The fax header information is required by law in many countries Note In Hungary the subscriber identification code fax header can be set or changed only by authorized personnel For more information contact your authorized HP dealer Press Setup 2 Press 3 then press 2 This selects Basic Fax Setup and then selects Fax Header 3 After Your Name appears enter your name using the numeric keypad and then press OK For information on entering text see enter text on page 62 Using the keypad enter your fax number 5 Press OK You might find it easier to enter fax header information by using the Fax Setup Wizard in the HP Director software that you installed with your HP PSC In addition to entering fax header information you can enter cover page information This information will be used when you send a fax from your computer and attach a cover page For more information see the onscreen hp photo amp imaging help that came with your software reference guide chapter 6 enter text The following list provides tips for entering text by using the keypad on the front panel e Press the keypad numbers that correspond to the letters of a name ABC The letters A B and C correspond to the number 2 and so on Press a button multiple times to see a letter first in lowercase and then in uppercase The first letter of
109. g Note When printing from your computer set the paper type properties in the Print dialog box of the software application This section contains the following topics e set paper type from the copy menu on page 17 set paper type from the photo menu on page 18 set paper type from the copy menu 1 Press Copy twice and then press 5 This displays the Copy Menu and then selects Paper Type 2 Press to highlight a paper type setting and then press OK reference guide chapter 2 set paper type from the photo menu 1 Press Photo twice and then press 5 This displays the Photo Menu and selects Paper Type 2 Press to highlight a paper type setting and then press OK set the paper size The following procedure describes how to set the paper size for Copy Photo and Fax options Select the Paper Size setting that matches the paper or transparency film you are using Note When printing from your computer set the paper size properties in the Print dialog box of the software application This section contains the following topics e set the paper size from the copy menu on page 18 e set the paper size from the photo menu on page 18 p v 2 5 2 o we re en I 5 Q e set the paper size for receiving a fax on page 18 set the paper size from the copy menu 1 Press Copy twice and then press 4 This selects the Copy Menu and then Paper Size 2 Press to highlight a paper size setting and then p
110. ge 77 1 Turn on the HP PSC then open the print carriage access door by lifting the handle until the door locks into place The print carriage will be on the far right side of the HP PSC Wait for the ramp below the print carriage to lower before removing the print cartridge Print carriage access door Print cartridge 2 After the carriage stops moving and the ramp has lowered lift the latch to up release the print cartridge 3 8 gt 8 e me me na ra reference guide v N a Qa EJ fe gt ke 3 te chapter 9 3 Push down on the print cartridge to release it and then pull it toward you out of its slot If you are removing the black print cartridge in order to install the photo print cartridge store it in the print cartridge protector For more information on the print cartridge protector see use the print cartridge protector on page 85 Remove the new print cartridge from its packaging and being careful to touch only the black plastic gently remove the plastic tape by using the pink pull tab Caution Do not touch the copper contacts or ink nozzles Push the new print cartridge below the metal bar at a slight angle into the appropriate slot until it clicks into place The tri color print cartridge goes on the left and the black or photo print cartridge goes on the right hp psc 2400 series maintain your hp psc 7
111. gh repeat the previous steps using isopropyl rubbing alcohol and wipe the backing thoroughly with a damp cloth to remove any residual alcohol clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust smudges and stains off the case The interior of the HP PSC does not require cleaning Keep fluids away from the interior of the device as well as the front panel Note To avoid damage to painted parts of the HP PSC do not use alcohol or alcohol based cleaning products on the front panel or the lid of the HP PSC work with print cartridges To ensure the best print quality from your HP PSC you will need to perform some simple maintenance procedures and when prompted by a front panel message replace the print cartridges This section contains the following topics e check the ink levels on page 80 e print a self test report on page 81 handle print cartridges on page 82 replace the print cartridges on page 83 use a photo print cartridge on page 85 use the print cartridge protector on page 85 align the print cartridges on page 86 clean the print cartridges on page 87 e clean the print cartridge contacts on page 87 check the ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge The ink level supply shows an approximation of the amount of ink remaining in the print cartridges Checking the ink levels can only be done
112. gt 1 Off 1 4x 6 inch Press OK when 2 On 2 5 x 7 inch done 3 8 x 10 inch 4 2 x 3 inch 5 3 x 4 inch Paper Size Paper Type 1 Letter 1 Automatic 2 4x6 2 Plain Paper Layout Style 3 A4 3 Premium Photo 1 Paper Saver 4 Photo Paper 2 Album 5 Everyday Photo Portrait Page 6 PhotQual Inkjet 7 Premium Inkjet 8 Brochure Glossy 9 Brochure Matte 3 Album Landscape Page O Iron On Borders amp Frames Set New Defaults 1 None 1 No 2 Rectangle thin frame 2 Yes 3 Rectangle thick frame 4 Oval no frame 5 Oval thin frame 6 Oval thick frame 3 e 3 e lt a 2 a change photo menu print options You change each of the Photo Menu print options in the same general way 1 Press Photo and then press the number next to the option you want to change You can scroll through the Photo Menu by pressing on the front panel to see all the options The currently selected option is highlighted and its default setting if any appears at the bottom of the menu 2 Make the change to the setting and then press OK Note Press Photo again to exit the Photo Menu and return to the photo display borderless print This setting turns borderless printing on or off Borderless printing lets you create professional quality photo prints When the Borderless option is on the Image Size Layout Style and Borders and Frames options become grayed out on the Photo Me
113. hen press 4 This selects Tools and then selects Reprint Faxes in Memory The faxes are printed from memory stop faxing To stop a fax you are sending or receiving press Cancel reference guide chapter 6 hp psc 2400 series print from your computer 7 Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology You need to change the settings manually only when you change print quality print on specific types of paper or film or use special features Note If you have a photo memory card you can select and print photos directly from it using the HP PSC For information see use a photo memory card on page 21 This section contains the following topics print from a software application on page 73 set print options on page 74 stop a print job on page 75 For more information on performing special print jobs see the onscreen HP Photo amp Imaging Help that came with your software print from a software application Follow these steps to print from the software application that you used to create your document Windows users 1 Load the input tray with the appropriate paper For more information see load paper on page 12 2 From your software application s File menu click Print 3 Make sure that you select the HP PSC to print If you need to change settings click the button that opens the Properties dialog box dependi
114. here in the world The numbers listed below are current as of the publication date of this guide For a list of current international HP Support Service numbers go to the website listed below and choose your own country region or language www hp com support You can call the HP support center in the following countries regions If your countries regions is not listed contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services Support service is free during the warranty period however your standard long distance phone charges will apply In some cases a flat fee per single incident will also apply For phone support in Europe please check for the details and conditions of phone support in your country region Go to the following website www hp com support Alternatively you can ask your dealer or call HP at the phone number provided in this booklet As part of our constant efforts to improve our phone support service we advise you to check our website on a regular basis for new information regarding service features and delivery country region hp technical support country region hp technical support Algeria 213 0 61 56 45 43 Luxembourg French 900 40 006 Argentina SAAN ann Luxembourg German 900 40 007 Australia 61 3 8877 8000 Malaysia 1 800 805405 1902 910 910 Austria 43 0 820 87 4417 Mexico 01 800 472 6684 Bahrain Dubai 973 800 728 Mexico Mexico City 5
115. hone number where you can be reached during the day hp distribution center To order HP PSC software a copy of the printed Reference Guide a Setup Poster or other customer replaceable parts do one of the following In the U S or Canada call 1 800 HP INVENT 1 800 474 6836 e Outside of this country region go to this website www hp com support t fe Qa Qa N u N Qa Qa aS amp hp psc 2400 series warranty information z Q 3 Q gt lt gt e in fe ce gt Your HP PSC comes with a limited warranty that is described in this section Information about how to obtain warranty service and how you can upgrade your standard factory warranty is also provided This section contains the following topics e duration of limited warranty on page 97 e warranty service on page 97 warranty upgrades on page 97 e returning your hp psc for service on page 98 hewlett packard limited global warranty statement on page 98 duration of limited warranty Duration of Limited Warranty hardware and labor 1 Year Duration of Limited Warranty CD media 90 Days Duration of Limited Warranty ink cartridges Until the genuine HP ink is depleted or the end of warranty date printed on the product is reached whichever occurs first warranty service express service To obtain HP express repair service the customer must contact an HP service office or an HP Customer Sup
116. hp psc 2400 photosmart series all in one hp psc 2400 photosmart series all in one Copyright Hewlett Packard Company 2003 All rights are reserved No part of the document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company This product incorporates Adobe s PDF technology which contains an implementation of LZW licensed under U S Patent 4 558 302 Adobe and the Acrobat N logo are either registered AdobePDF trademarks or trademarks P of Adobe Systems Incorporated in the United States and or other countries Portions Copyright 1989 2003 Palomar Software Inc The HP PSC 2400 Series includes printer driver technology licensed from Palomar Software Inc www palomar com Copyright 1999 2003 Apple Computer Inc Apple the Apple logo Mac Mac logo Macintosh and Mac OS are trademarks of Apple Computer Inc registered in the U S and other countries Publication number Q3083 90207 First edition July 2003 Printed in U S A Germany Singapore or Malaysia Windows Windows NT Windows ME Windows XP and Windows 2000 are U S registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks of Intel Corporation notice The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett Packard Company
117. ice 6 hp psc 2400 series reference guide hp psc overview Note The icons in the HP Director graphic below might appear differently on your computer The HP Director is customized to display icons associated with the HP device that is selected If the selected device is not equipped with a particular feature or function then the icon for that feature or function does not display in the HP Director Tip If the HP Director on your computer does not contain any icons an error might have occurred during the software installation To correct this use the Control Panel in Windows to completely uninstall the HP Director software and then reinstall the HP Director For more information see software and hardware installation troubleshooting on page 137 i HP Director Status Settings Help amp m PE I Be Send Make HP Gallery Transfer Document a Fax Copies Images purpose Status use this feature to display the current status of your HP PSC Settings use this feature to view or change various settings for your HP PSC such as print scan or copy or fax Select Device use this feature to select the device you want to use from the list of installed HP devices Help use this feature to access the HP Photo amp Imaging Help which provides software help a product tour troubleshooting information for your HP PSC and HP PSC product specific help Click this arrow to display a second row of button
118. il it stops Tip Refer to the diagram on the input tray of your HP PSC for further assistance on loading 4 by 6 inch 10 by 15 cm photo paper 4 Slide the paper length and paper width guides inward against the stack of photo paper until they stop Make sure the paper is laying flat Do not overload the input tray make sure the stack of photo paper fits within the input tray and is no higher than the top of the paper length guide 5 Replace the output tray load postcards or Hagaki cards The following describes the procedure for loading postcards or Hagaki cards into your HP PSC 1 Remove the output tray 2 Remove all paper from the input tray and then slide a stack of cards forward into the input tray until it stops Make sure the print side faces down reference guide chapter 2 3 Slide the paper length and paper width guides inward against the stack of cards until they stop Make sure the cards fit within the tray do not overload it The stack should be no higher than the top of the paper width guide 4 Replace the output tray pS D Q fe 2 o a e oe pr O ge fe 2 recommended papers If you want the best print quality HP recommends HP papers Using paper that is too thin paper that has a slick texture or paper that stretches easily can cause paper jams Using paper that has a heavy texture or does not accept ink can cause printed images to smear bleed or not fill in completely For
119. ile from the Start button on the task bar select Programs Hewlett Packard hp psc 2400 series View the Readme File In Macintosh OS 9 or OS X you can access the readme file by double clicking the icon located in the top level folder of the HP PSC software CD ROM The readme file provides more information including e Using the reinstall utility after a failed installation to return your computer to a state that will allow the HP PSC to be reinstalled Using the reinstall utility in Windows 98 to recover from a Composite USB System Driver missing This error might occur if the hardware is installed prior to installing the software After running the reinstall utility reboot your PC and install the HP PSC software before connecting the HP PSC to your computer You can also find more information on the HP website at www hp com support fax setup troubleshooting Use this section to solve any problems you might encounter while setting up your HP PSC for faxing For information on how to set up your HP PSC for faxing see fax setup on page 115 hp psc 2400 series troubleshooting information For additional information on solving problems you might encounter while faxing with your HP PSC see the hp psc 2400 2500 series troubleshooting section in the onscreen hp photo amp imaging help problem have difficulties when sending faxes and when receiving faxes reference guide possible cause and solution
120. incident out of warranty support fee of 27 50 inc GST will be charged to your credit card You can also call 1902 910 910 27 50 charged to your phone account from 9 00 A M to 5 00 P M Monday through Friday Charges and support hours are subject to change without notice prepare your hp psc for shipment If after contacting HP Customer Support or returning to the point of purchase you are requested to send your HP PSC in for service please follow the power off and repackage steps below to avoid further damage to the HP product 1 Turn on the HP PSC Disregard steps 1 through 6 if your device will not turn on and the print carriage is in the home position You will not be able to remove the print cartridges Proceed to step 7 2 Open the print carriage access door 3 Remove the print cartridges from their holders and lower the latches See replace the print cartridges on page 83 for information on removing the print cartridges Caution Remove both print cartridges and lower both latches Failure to do so might damage your HP PSC 4 Place the print cartridges in an airtight bag so they will not dry out and put them aside Do not send them with the HP PSC unless instructed to by the HP customer support call agent 5 Close the print carriage access door and wait a few minutes for the print carriage to move back to its home position 6 Turn off the HP PSC t Q Q Qa N u N Qa Qa aS hp psc 2400 series refe
121. ing with the recipient s phone line Fax tones are recorded on my answering machine When you have an answering machine on the same phone line you use for fax calls you must connect the answering machine directly to the HP PSC or through a directly connected PC modem if applicable as described in fax setup on page 115 If you do not connect it as recommended fax tones might be recorded on your answering machine hear static on my telephone line ever since connected the HP PSC If you did not connect the HP PSC from the port labeled 1 LINE to your telephone wall jack using the phone cord supplied in the box with your HP PSC you might hear static on your phone line and you might not be able to fax successfully This special 2 wire cord is different from the more common 4 wire cords you might already have in your office For more information see have difficulties when sending faxes and when receiving faxes on page 145 This possible cause solution applies only in the countries regions that receive a 2 wire phone cord in the box with the HP PSC including Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela and Vietnam Using a telephone line splitter might affect the sound quality of your phone line causing static
122. ion contains the following topics get support and other information from the Internet on page 91 e hp customer support on page 91 prepare your hp psc for shipment on page 94 e hp distribution center on page 96 If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product you can contact one of the HP support services listed in the following pages Some support services are available only in the U S and Canada while others are available in many countries worldwide If a support service number is not listed for your country region contact your nearest authorized HP dealer for help get support and other information from the Internet If you have Internet access you can get help for the HP PSC 2400 Series from the following HP website www hp com support This website offers technical support drivers supplies and ordering information hp customer support Software programs from other companies might be included with your HP PSC If you experience problems with any of those programs you will receive the best technical assistance by calling the experts at that company If you need to contact HP Customer Support do the following before you call 1 Make sure that a Your HP PSC is plugged in and turned on b The specified print cartridges are installed correctly c The recommended paper is properly loaded in the input tray 2 _ Reset your HP PSC a Turn off the HP PSC by u
123. irector and click HP Gallery OS 9 OR Click HP Director in the Dock and select HP Gallery from the Manage and Share section of the HP Director menu OS X The HP Photo and Imaging Gallery opens 2 Select an image For more information see the onscreen hp photo and imaging help that came with your software 3 Click E mail The e mail program on your Macintosh opens You can now send the images as an e mail attachment by following the prompts on your Macintosh why should I register with hp instant share Windows With the HP PSC 2400 Series HP Instant Share user registration is only required if you choose to use the Address Book User registration is a separate log on process from the HP product registration and is accomplished using the HP Passport setup program If you choose to save e mail addresses and create distribution lists in a HP Instant Share Address Book you will be prompted to register Registration is required prior to configuring the Address Book and accessing the Address Book when addressing an HP Instant Share e mail hp psc 2400 series troubleshooting information c zZ N er 2 a This section contains troubleshooting information for the HP PSC 2400 Series HP PSC Specific information is provided for installation and configuration issues References to our online troubleshooting help are provided for operational topics This section contains the following e installation tro
124. ith your S HP PSC Use the information below to determine which print cartridge to order 2 5 print cartridges hp reorder number HP black inkjet print cartridge 56 19 ml black print cartridge HP black inkjet print cartridge 27 10 ml black print cartridge HP tri color inkjet print cartridge 57 17 ml color print cartridge HP photo inkjet print cartridge 58 17 ml color print cartridge HP tri color inkjet print cartridge 28 8 ml color print cartridge Get more information about print cartridges from the HP website www hp com Choose your country region and then select Buy or Shopping chapter 8 wn a4 a 2 Nn pA E hp psc 2400 series maintain your hp psc The HP PSC requires little maintenance Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear You might also want to replace align or clean your print cartridges from time to time This section provides instructions for keeping your HP PSC in top working condition Perform these simple maintenance procedures as necessary This section contains the following topics e clean the glass on page 79 e clean the lid backing on page 79 clean the exterior on page 80 e work with print cartridges on page 80 e restore factory defaults on page 89 e set the power save time on page 89 e set the prompt delay time on page 90 clean the glass Dirty glass from fingerprints
125. llation process The Reference Guide also contains information on how to order supplies and accessories technical specifications support and warranty information The table below lists additional sources of information for your HP PSC help Setup Poster description The Setup Poster provides instructions for setting up and configuring your HP PSC Make sure you use the correct poster for your operating system Windows or Macintosh Product Tour The tour provides a brief introduction to the HP PSC and its capabilities so you can start using it immediately You can take the tour immediately after installing the HP PSC software or to take the tour at any time see the product specific online help HP Photo amp Imaging Help The HP Photo amp Imaging Help provides detailed information on using the software for your HP PSC For Windows users Go to the HP Director and click Help For Macintosh users Go to the HP Director and click Help then click hp photo amp imaging help Troubleshooting help To access troubleshooting information go to the HP Director then click Help Open the Troubleshooting book in the HP Photo amp Imaging Help then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP PSC Troubleshooting is also available from the Help button that appears on some error messages and in the Troubleshooting chapter of the Reference Guide
126. lled on your computer by pressing E mail in the HP Gallery You open the HP Gallery from the HP Director This section contains the following topics use the e mail button on page 135 use the hp instant share photo menu option on page 135 use a scanned image on page 136 access the e mail option from the hp director on page 136 use the e mail button The E mail button on your HP PSC lets you easily send a selected photo to anyone with an e mail account For more information see use a photo memory card on page 21 1 2 Navigate to a photo you want to send and press OK to select it Press E mail Your HP PSC transfers the selected photo to the e mail program on your Macintosh You can then send it as an e mail attachment by following the prompts on your Macintosh For more information see the hp imaging gallery section in the onscreen hp photo and imaging help Note Make sure the photo you select appears on the color graphics display The photo that appears on the display is sent to the HP Gallery even if it is different from the one that you selected use the hp instant share photo menu option reference guide You can share photos with family and friends by sending a selected photo to anyone with an e mail account 1 Select an image from your photo memory card For more information see use a photo memory card on page 21 From the front panel press Photo and then press 9 The photo appears in the HP Gallery on your
127. m 11 7 mm 3 4 mm 3 4 mm A2 5 5 baronial 0 13 inches 0 46 inches 0 13 inches 0 13 inches 3 4 mm 11 7 mm 3 4 mm 3 4 mm DL 0 13 inches 0 46 inches 0 13 inches 0 13 inches 3 4 mm 11 7 mm 3 4 mm 3 4 mm C6 0 13 inches 0 46 inches 0 13 inches 0 13 inches 3 4 mm 11 7 mm 3 4 mm 3 4 mm cards U S 3 by 5 inches 0 07 inches 0 46 inches 0 13 inches 0 13 inches 1 8 mm 11 7 mm 3 4 mm 3 4 mm hp psc 2400 series technical information 100 by 148 mm top bottom left right leading edge trailing edge U S 4 by 6 inches 0 07 inches 0 46 inches 0 13 inches 0 13 inches 1 8 mm 11 7 mm 3 4 mm 3 4 mm U S 5 by 8 inches 0 07 inches 0 46 inches 0 13 inches 0 13 inches 1 8 mm 11 7 mm 3 4 mm 3 4 mm ISO and JIS A6 0 07 inches 0 46 inches 0 13 inches 0 13 inches 1 8 mm 11 7 mm 3 43 4 mm 3 4 mm Hagaki a by 0 07 inches 0 46 inches 0 13 inches 0 13 inches 148 mm 1 8 mm 11 7 mm 3 4 mm 3 4 mm Borderless photo O 0 0 0 3 4 by 6 inched Borderless A card O 0 0 0 2 105 by 148 mm Borderless Hagaki 0 0 0 0 S 2 3 1 This margin is not Inkjet compatible however the total writing area is compatible The writing area is offset from center by 0 21 inches 5 4 mm which causes asymmetric top and bottom margins copy specifications Digital image processing e Up to 99 copies from original varies by mod
128. medium gray areas enhance light areas of your copy reference guide Use Photo enhancements to enhance light colors that might otherwise appear white You can also copy with Photo enhancements to eliminate or reduce any of the following that might occur when copying with Text enhancements Stray dots of color surround some text on your copies Large black typefaces look splotchy not smooth e Thin colored objects or lines contain black sections e Horizontal grainy or white bands appear in light to medium gray areas 1 Load your original photo face down on the right front corner of the glass Position the photo on the glass so the long edge of the photo is along the front edge of the glass 2 Press Copy twice and then press 7 This displays the Copy Menu and then selects Enhancements 3 Press to highlight the Photo enhancement setting and then press OK Press Start Color It is easy to set Enhancement settings for photos and other documents you copy using the HP Director software that you installed with your HP PSC With one click of your mouse button you can set a photo to copy with Photo enhancements a text document to copy with Text enhancements or a document that contains both images and text to copy with both Photo and Text enhancements turned on For more information see the onscreen hp photo amp imaging help that came with your software chapter 4 make a poster When you use the Poster feature the HP
129. more information about HP Premium Inkjet papers go to the HP website www hp com support load other types of paper in the input tray The following table provides guidelines for loading certain types of paper and transparency film For best results adjust the paper settings each time you change paper sizes For more information see set the paper size on page 18 paper tips HP papers e HP Premium Paper Locate the gray arrow on the nonprinting side of the paper and then insert paper with the arrow side facing up e HP Premium Inkjet Transparency Film Insert the film so that the white transparency strip with arrows and the HP logo is on top and is going into the input tray first HP Iron On Transfer Flatten the transfer sheet completely before using it do not load curled sheets To prevent curling keep transfer sheets sealed in the original package until you are ready to use them Manually feed one sheet at a time with the unprinted side facing down the blue stripe faces up HP Matte Greeting Cards HP Glossy Greeting Cards or HP Textured Greeting Cards Insert a small stack of HP greeting card paper with the print side down into the input tray until it stops hp psc 2400 series load originals and load paper paper tips Labels Always use letter or A4 label sheets designed for use with work only with HP inkjet products such as Avery Inkjet Labels and make sure printing that the labels are not
130. n page 92 for a list of international Customer Support numbers chapter 11 returning your hp psc for service Before returning your HP PSC for service you must call HP Customer Support See hp customer support on page 91 for steps to take before calling Customer Support hewlett packard limited global warranty statement 2 ie E p fe E S 5 3 The following information specifies the HP limited global warranty This section contains the following topics e extent of limited warranty on page 98 limitations of warranty on page 99 limitations of liability on page 99 e local law on page 99 limited warranty information for EU countries on page 100 extent of limited warranty Hewlett Packard HP warrants to the end user customer Customer that each HP PSC 2400 Series product Product including related software accessories media and supplies shall be free from defects in material and workmanship for the duration which begins on the date of purchase by the Customer For each hardware Product the duration of HP s limited warranty is one year for parts and one year for labor For all other Products the duration of HP s limited warranty for both parts and labor is ninety days For each software Product HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any Product shall be uninterrupted or err
131. n receiving faxes manually see receive a fax manually on page 61 For information on setting up your HP PSC with other office equipment such as answering machines and voice mail see fax setup on page 115 1 Press Setup 2 Press 3 then press 3 again This selects Basic Fax Setup and then selects Rings to Answer Basic Fax Setup Rings to Answer 1 Date and Time 1 6 rings 2 Fax Header 2 No Answer 3 Rings to Answer gt 3 1 ring 4 Paper Size 4 2 rings 5 Tone or Pulse Dialing 5 3 rings 6 Ring and Beep Volume 6 4 rings 7 5 rings 3 Press 2 This selects No Answer 4 Press OK to accept the setting amp hp psc 2400 series use the fax features receive a fax manually If you set up your HP PSC to receive faxes manually you will need to respond in person to the incoming fax call 1 When your HP PSC rings pick up the handset of a telephone that is on the same telephone line as your HP PSC 2 If you hear fax tones do one of the following If your telephone is plugged into the back of the HP PSC press Fax and then Start Black or Start Color If your telephone is not plugged into the back of the HP PSC but is on the same telephone line press 1 2 3 on your telephone 3 Wait for the fax tones and then hang up the telephone set the fax header The fax header prints your name and fax number on the top of every fax you send We recommend that you use the Fax Setup Wizard during the HP so
132. nctionality at least equal to that of the Product being replaced HP products including each Product may contain remanufactured parts components or materials equivalent fo new in performance 98 hp psc 2400 series warranty information HP s limited warranty for each Product is valid in any country region or locality where HP has a support presence for the Product and where HP has marketed the Product The level of warranty service may vary according to local standards HP shall have no obligation to alter the form fit or function of the Product in order to make it operate in a country region or locality for which the Product was never intended to operate limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE COVERED HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE limitations of liability To the extent allowed by local law the remedies provided in this Limited Warranty Statement are the Customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHE
133. nd causes the HP Director All in One icon to be created in the Dock for your device You access the device capabilities via the HP Director menu that is associated with the HP Director All in One icon Tip If you do not want the HP Director to launch automatically each time to start your Macintosh you can change this setting in the HP Director Settings menu To display the HP Director menu In the Dock click the HP Director All in One icon for your device The HP Director menu displays as shown below Refer to the legend for a brief explanation of the HP Director features Note If you install more than one HP device an HP Director icon for each device is displayed in the Dock For example if you have an HP scanner and an HP PSC installed two HP Director icons are present in the Dock one for each device However if you installed two of the same kind of device for example two HP PSC devices only one HP Director icon is displayed in the Dock to represent all devices of that kind hp psc 2400 series reference guide 18 Unload AiO Images S Scan Picture Scan document Oa AUN More Applications HP on the Web 8 HP Help Settings hp psc overview feature purpose 1 Unload AiO Images use this feature to unload images from a photo memory card 2 Scan Picture use this feature to scan an image and display it in the HP Photo and Imaging Gallery 3 Scan document use this fe
134. ng on your software application this button might be called Properties Options Printer Setup or Printer and then select the appropriate options for your print job by using the features available in the Paper Quality Finishing Effects Basics and Color tabs Note When printing a photo you must select options for the correct paper type and photo enhancement You might also want to use the photo print cartridge for superior print quality For information on ordering print cartridges see the Reference Guide For more information on installing print cartridges see work with print cartridges on page 80 The settings you select apply only to the current print job To set print settings for all jobs see set print options on page 74 Close the Properties dialog box Click Print to begin your print job chapter 7 Macintosh users To specify a document s paper size scaling and orientation use the Page Setup dialog box To specify other print settings for a document and to send the document to the HP PSC use the Print dialog box Note The following steps are specific to OS X For OS 9 the steps might be slightly different Be sure to select the HP PSC in the Print Center OS X or in the Chooser OS 9 before you begin printing 1 From your software application s File menu select Page Setup The Page Setup dialog box appears In the Format for pop up menu select the HP PSC Select the page attributes Select the paper siz
135. nnects from the back of your computer your PC modem to a wall jack Disconnect the cord from the wall jack and plug it into the port labeled 2 EXT on the back of your HP PSC If your PC modem s software is set to automatically receive faxes to your computer turn off that setting Caution If you do not turn off the auto fax receive setting in your modem software your HP PSC will not be able to receive faxes Connect a phone to the out port on the back of your PC modem Using the phone cord supplied in the box with your HP PSC connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of your HP PSC Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP PSC you might not be able to fax successfully This special 2 wire cord is different from the more common 4 wire phone cords you might already have in your office For more information about how to tell the difference between the cords see have difficulties when sending faxes and when receiving faxes on page 145 Change the Rings to Answer setting to No Answer using the instructions in set up your hp psc to answer fax calls manually on page 60 chapter 13 how to answer fax calls manually You must be available to respond in person to incoming fax calls or your HP PSC cannot receive faxes For information on how to receive fax calls manually from your attached phone
136. not work correctly if the glass and lid backing are not clean For more information see clean the glass on page 79 and clean the lid backing on page 79 Tip You can copy or scan oversized originals by completely removing the lid from your HP PSC To remove the lid on the HP PSC 2400 Series lift the lid to the open position and then pull the tab at the base of the lid upward Your HP PSC functions normally with the lid removed Replace the lid by inserting the tabs on the hinge back into the appropriate slot pS O Q fe 2 o a e dep O ge fe 2 load paper This section describes the basic procedure for loading paper into your HP PSC There are specific considerations for loading certain types of paper transparency film postcards and envelopes After you review this procedure see load envelopes on page 14 load 4 by 6 inch 10 by 15 cm photo paper on page 15 and load postcards or Hagaki cards on page 15 load other types of paper in the input tray on page 16 For best results adjust the paper setting each time you change paper sizes For more information see set the paper size on page 18 Tip Help prevent rips wrinkles curled or bent edges by storing all media flat in a resealable bag Extreme changes in temperature and humidity might result in curled media that does not work well in the HP PSC if the media is not stored properly hp psc 2400 series load originals and load paper load the in
137. nt to print 3 Press Start Black or Start Color to print the photo using the current settings print a DPOF file The Digital Print Order Format DPOF is an industry standard file that can be created by some digital cameras Camera selected photos are photos you marked for printing with your digital camera When you select photos with your camera the camera creates a Digital Print Order Format DPOF file that identifies which photos have been tagged for printing Your HP PSC can read the DPOF file from the memory card so you do not have to reselect the photos to print Note Not all digital cameras allow you to tag your photos for printing See your digital camera documentation to see if it supports Digital Print Order Format DPOF Your HP PSC supports DPOF file format 1 1 When you print camera selected photos the HP PSC print settings do not apply the settings in the DPOF file for photo layout and number of copies override those of your HP PSC The DPOF file is stored by the digital camera on a memory card and specifies the following information e Which photos to print e The quantity of each photo to be printed hp psc 2400 series use a photo memory card to print camera selected photos 1 Insert the memory card into the appropriate slot on your HP PSC If there are DPOF tagged photos on the card the Print DPOF Photos prompt appears on the color graphics display 2 Doone of the following Press 1 to print all DPOF tagg
138. nt to print multiple copies of the photo to fill the paper in the input tray or just one copy Some larger sizes do not prompt you for a number of images In this case only one image is copied to the page 5 It the Fill Page prompt appears select Yes or No and then press OK 6 Press Start Black or Start Color This feature and more are available through the HP Director software if you scan your photo into the computer Through the HP Director you can print multiple photos of different sizes The HP PSC will fit as many photos as it can on the paper you have loaded in the input tray For information on scanning your photos into the computer to use the HP Director Photo Print functions see the onscreen hp photo amp imaging help that came with your software resize an original to fit onto letter paper lf the image or text on your original fills the entire sheet with no margins use the Fit to Page feature to reduce your original and prevent unwanted cropping of the text or images at the edges of the sheet Tip You can also use Fit to Page to enlarge a small photo to fit within the printable area of a full size page To do this without changing the proportions of the original or cropping the edges the HP PSC might leave an uneven amount of white space around the edges of the paper hp psc 2400 series reference guide use the copy features 1 Load your original face down on the right front corner of the glass
139. nu Any choices on other menus that are unsupported for borderless printing are also grayed out You still need to select a paper size and paper type and load the appropriate paper in the input tray reference guide g fe vo E e chapter 3 set new select image size This setting lets you select the size of the photo image to be printed select paper size This setting lets you select the paper size for the current print job select paper type This setting lets you select the best paper type for the current print job The default Automatic value lets the HP PSC detect and set the paper type using a sensor The paper types shown in this setting vary depending on the paper size currently selected select layout style The Paper Saver layout style fits as many photos on the paper as possible rotating and cropping photos if necessary The Album layout styles keep the orientation of the original photos Album Portrait Page and Album Landscape Page refer to the orientation of the page not the photos themselves Some cropping might occur select borders and frames This option places the chosen border as a frame around all photos in the current print job print photo defaults You can change the print photo defaults from the front panel 1 Press Photo The Photo Menu appears 2 Make changes to any option as needed You automatically return to the Photo Menu when you confirm a new setting for any op
140. o 3 Mixed 4 None 11 Press to highlight the Photo enhancement setting and then press OK 12 Press Start Color You can print multiple copies of an original on one page by selecting an image size from the Reduce Enlarge option in the Copy Menu After you select one of the available sizes you might be prompted whether you want to print multiple copies of the photo to fill the paper you have loaded in the input tray If you select a photo size that is too large to accommodate printing more than one copy on the page the Fill Page prompt does not appear 1 Load your original photo face down on the right front corner of the glass Position the photo on the glass so the long edge of the photo is along the front edge of the glass Press Copy twice to display the Copy Menu Press 2 and then press 4 chapter 4 This selects Reduce Enlarge and then selects Image Sizes Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker Reduce Enlarge 7 Enhancements 1 Actual Size 8 Color Intensity 2 Fit to Page 9 Set New Defaults 3 Custom 100 4 Image Sizes 5 Poster gt The image sizes available vary by country region 4 Press to highlight the size in which you want to copy the photo and then press OK Depending on the image size you select the Fill Page prompt might appear to determine whether you wa
141. olor blocks If color blocks are missing this might indicate that the tri color print cartridge is out of ink You might need to replace the print cartridge For more information on replacing print cartridges see replace the print cartridges on page 83 Also check for streaking or white lines Streaks might indicate clogged nozzles or dirty contacts You might need to clean the print cartridges For more information on cleaning the print cartridges see clean the print cartridges on page 87 Do nof clean with alcohol handle print cartridges Before you replace or clean a print cartridge you should know the part names and how to handle the print cartridge Copper contacts Plastic tape with pink pull tab must be removed Ink nozzles under tape Do not touch the copper contacts or the ink nozzles hp psc 2400 series maintain your hp psc replace the print cartridges A message appears on the color graphics display to let you know when the ink level for the print cartridge is low When you receive this message it is recommended that you replace the print cartridge You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges You might also need to replace a print cartridge when you want to use the photo print cartridge for printing high quality photos For more information on ordering replacement print cartridges see order supplies on pa
142. on page 81 However before you do this check the print cartridge to make sure you have properly removed its packaging Being careful not to touch the copper contacts or ink nozzles make sure you have gently pulled the pink tab to remove the plastic tape If you determine that you need to replace a print cartridge see replace the print cartridges on page 83 received a message on the front panel display about a paper jam or a blocked carriage If either a paper jam or blocked carriage error message appears in the front panel display there might be some packing material inside the HP PSC Lift open the print carriage access door to expose the print cartridges and remove any packing material or other items that reference guide do not belong there gt zZ 2 en 2 amp to G e wn 3 Q 2 chapter 15 problem possible cause and solution My USB cable is not Connecting your computer to your HP PSC with a USB cable is connected straightforward Simply plug one end of the USB cable into the back of your computer and the other into the back of the HP PSC You can connect to any USB port on the back of your computer Note AppleTalk is not supported additional installation troubleshooting help You might want to refer to the Read Me file for more information on possible installation problems On Windows you can access the Read Me f
143. one network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance This equipment is designed for DTMF tone dialing and loop disconnect dialing In the unlikely event of problems with loop disconnect dialing it is recommended to use this equipment only with the DTMF tone dial setting notice to users of the German telephone network This HP fax product is designed to connect only to the analogue public switched telephone network PSTN Please connect the TAE N telephone connector plug provided with the HP PSC 2400 and HP PSC 2500 series into the wall socket TAE 6 code N This HP fax product can be used as a single device and or in combination in serial connection with other approved terminal equipment declaration of conformity European Union The Declaration of Conformity in this document complies with ISO IEC Guide 22 and EN 45014 It identifies the product manufacturer s name and address and applicable specifications recognized in the European community hp psc 2400 series technical information ger uschemission LpA lt 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T 19 notice to users in Japan VCCI 2 CORES ARNMEREFERFEBF HER VCCI ORE
144. onnect your HP PSC as described in this section reference guide 119 chapter 13 Telephone wall jack Back view of the HP PSC Use the phone cord supplied in the box with your HP PSC 1 Using the phone cord supplied in the box with your HP PSC connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of your HP PSC Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP PSC you might not be able to fax successfully This special 2 wire cord is different from the more common 4 wire phone cords you might already have in your office For more information about how to tell the difference between the cords see have difficulties when sending faxes and when receiving faxes on page 145 2 Change the Answer Ring Pattern setting to the pattern that has been assigned by the phone company to your fax number for example double rings or triple rings For information on how to change this setting see change the answer ring pattern distinctive ringing on page 68 Note Your HP PSC is factory set to answer all ring patterns If you do not set the correct ring pattern assigned by the phone company to your fax number your HP PSC might answer both voice calls and fax calls or it might not answer at all 3 Optional Change the Rings to Answer setting to 1 ring or 2 rings For information on how to change this setting see
145. onnector to the telephone wall jack Make sure you have correctly connected the HP PSC to the telephone wall jack and correctly connected any additional equipment and services that share the phone line with your HP PSC Use the 1 LINE port on the back of the HP PSC to connect to the wall jack and use the 2 EXT port to connect any other equipment such as a PC modem or an answering machine For more information and connection diagrams see fax setup on page 115 fo zZ 2 2 amp D N en S 2 g chapter 15 problem have difficulties when sending faxes and when receiving faxes continued possible cause and solution Using a telephone line splitter might cause faxing problems Try removing the splitter and connecting the HP PSC directly to the telephone wall jack Check that the telephone wall jack has a working telephone line by plugging in a phone and checking for a dial tone Telephone lines with poor sound quality noise can cause faxing problems Check the sound quality of the telephone line by plugging a phone into the wall jack and listening for static or other noise If you hear noise turn off the Error Correction Mode ECM feature on your HP PSC and try faxing again For information see use error correction mode ECM on page 68 Also contact your phone company to report the noise problem on your line Other equipment using the same telephone line as the
146. or free HP s limited warranty covers only those defects which arise as a result of normal use of a Product and does not cover any other problems including those which arise as a result of a improper maintenance or modification b software accessories media or supplies not provided or supported by HP or c operation outside the Product s specifications For any hardware Product the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer However if Product failure or damage is attributable to the use of a non HP or refilled ink cartridge HP shall charge its standard labor and materials charges to service the Product for the failure or damage If HP receives during the applicable warranty period notice of a defect in any Product HP shall either repair or replace the defective Product at HP s option Where labor charges are not covered by HP s limited warranty repairs shall be at HP s standard charges for labor If HP is unable to repair or replace as applicable a defective Product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the Product HP shall have no obligation to repair replace or refund until the Customer returns the defective Product to HP Any replacement product may be either new or like new provided that it has fu
147. ormal the default of 5 seconds 2 Fast 3 seconds 3 Slow 10 seconds 3 o 3 ce lt a 2 Q chapter 3 share digital photos through hp instant share The HP PSC and its software can help you share photos with friends and family members Through e mail In online albums As quality prints This section contains the following topics share photos through e mail on page 32 e share photos online through hp instant share Windows only on page 33 Note You can only use HP Instant Share with the HP PSC if you have the HP PSC connected to a computer with Internet access and with the HP Photo amp Imaging Gallery HP Gallery software installed g fe vo E e E share photos through e mail The E mail button on your HP PSC lets you easily send the selected photo to anyone with an e mail account 1 Navigate to a photo you want to send and press OK to select it 2 Press E mail For Windows Your HP PSC transfers the selected photo to the HP Gallery The path and filename of the digital image are shown in the tray at the bottom of the window For information on sending the specified image to someone as an e mail attachment see use the e mail button on page 132 For Macintosh Your HP PSC transfers the selected photo to your Macintosh You can then send it as an e mail attachment by following the prompts on your Macintosh For more information
148. os This section contains the following topics e print a proof sheet on page 24 e complete the proof sheet on page 24 e print photos by scanning a proof sheet on page 26 reference guide chapter 3 Tip You can optimize the quality of the photos you print with your HP PSC by purchasing a photo print cartridge Remove the black print cartridge and insert the photo print cartridge in its place With the tri color print cartridge and photo print cartridge installed you have a six ink system which provides enhanced quality photos When you want to print regular text documents swap the black print cartridge back in For more information see order supplies on page 77 Do you want to do more than just print your photos You can enhance and edit digital photos before printing them by using the HP Image Editor available through the HP Director Just start the HP Director and click HP Gallery Select the photo you want to edit and click Image Editor in the top pane Add text or special effects to the photo improve a poor quality photo or get rid of red eye Macintosh users can simply double click an image in the HP Gallery to open it for editing in an Image Window print a proof sheet 1 Insert the memory card into the appropriate slot on your HP PSC 2 Press Proof Sheet and then press 1 This displays the Proof Sheet Menu and then selects Print Proof Sheet Note Depending on how many photos are on the memory card the time D
149. ounded e Output voltage DC 32 V 940 mA 16V 625 mA environmental specifications e Recommended operating temperature range 15 to 32 C 59 to 90 F e Allowable operating temperature range 5 to 40 C 41 to 104 F e Humidity 15 to 85 RH non condensing e Non operating Storage temperature range 4 to 60 C 40 to 140 F e Inthe presence of high electromagnetic fields it is possible the output from the HP PSC might be slightly distorted e HP recommends using a USB cable less than or equal to 3 m 10 feet in length to minimize injected noise due to potential high electromagnetic fields additional specifications Memory 8 MB ROM 32 MB DRAM If you have Internet access you can get acoustic information from the HP website Go to www hp com support reference guide chapter 12 environmental product stewardship program This section contains the following topics e protecting the environment on page 108 e ozone production on page 108 e energy use on page 108 e paper use on page 108 e plastics on page 108 material safety data sheets on page 108 recycling program on page 109 e hp inkjet supplies recycling program on page 109 protecting the environment Hewlett Packard is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment For more information visit HP s Commitm
150. p photo amp imaging help that came with your software Make any needed edits to the preview image in the HP Scan window When you have finished click Accept The HP PSC sends the scan to the HP Gallery which automatically opens and displays the image After you have edited the scanned image select it Note The HP Gallery has many editing tools that you can use to edit your image and achieve the results you want For more information see the onscreen hp photo amp imaging help that came with your software Click the HP Instant Share tab In the Control area click Start HP Instant Share The Go Online screen appears in the Work area To use HP Instant Share go to step 6 in access hp instant share from the hp director below chapter 14 access hp instant share from the hp director This section addresses how to use the HP Instant Share e mail service The terms photo and image are both referred to as image in this section For more information on using the HP Director see the onscreen hp photo amp imaging help that came with your software 1 2 10 11 12 13 14 Open the HP Director From the HP Director click HP Gallery The HP Photo amp Imaging Gallery appears Select an image from the folder in which it is stored Note For more information see the onscreen hp photo amp imaging help that came with your software Click the HP Instant Share tab In the Control area click Start HP Instant Share
151. perly when you iron it onto the T shirt 7 J stop copying To stop copying press Cancel on the front panel hp psc 2400 series use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer You can scan just about anything photos magazine articles text documents and even 3D objects as long as you are careful not to scratch the glass Because the scanned image or text is in an electronic format you can bring it into your word processor or graphics application and modify it to suit your needs You can do the following Scan text from an article into your word processor and quote it in a report saving you a lot of retyping Scan a logo and use it in your publishing software allowing you to print business cards and brochures for yourself Scan photos of your kids and e mail them to relatives create a photographic inventory of your house or office or create an electronic scrapbook To use the scan features your HP PSC and computer must be connected and turned on The HP PSC software must also be installed and running on your computer prior to scanning To verify that the HP PSC software is running on a Windows PC look for the hp psc 2400 series icon in the system tray at the lower right side of the screen next to the time On a Macintosh the HP PSC software is always running You can start a scan from your computer
152. pidly through the photos Note You can also select photos by entering the index numbers of the photos you want to print Use the pound key to specify a range 21 30 Press OK when you finish entering the photo index numbers 3 Press Photo and then press 2 This displays the Photo Menu and then selects Borderless reference guide g fe vo E e chapter 3 4 Press 2 to turn Borderless on When the Borderless option is active the Image Size Layout Style and Borders and Frames options become grayed out on the Photo Menu Any choices on other menus that are unsupported for borderless printing are also grayed out 5 Select a paper type and paper size from the Paper Type and Paper Size menus Only choices appropriate to borderless printing are available 6 Make sure you have photo paper of the appropriate size loaded in the paper tray A prompt on the HP PSC reminds you to do this 7 Press Start Black or Start Color to print the selected photos as borderless prints deselect photos You can deselect photos from the front panel Do one of the following Press OK to deselect the photo shown in the display Press Cancel twice to deselect all photos use quick print to print the current photo The Quick Print feature lets you easily print the photo currently being viewed on the color graphics display 1 Insert the memory card into the appropriate slot on your HP PSC 2 Navigate to a photo you wa
153. port Center for basic troubleshooting first See hp customer support on page 91 for steps to take before calling Customer Support If a customer device needs a minor part replacement and these parts can normally be replaced by the customer the customer replaceable components may be serviced through expedited part shipment In this event HP will prepay shipping charges duty and taxes provide telephone assistance on replacement of the component and pay shipping charges duty and taxes for any part that HP asks to be returned The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product warranty upgrades Upgrade your standard factory warranty to a total of three years with the HP SUPPORTPACK Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase This program offers phone support from 6 00 A M to 10 00 P M Mountain Standard Time MST Monday through Friday and 9 00 A M to 4 00 P M MST on Saturdays If during your technical support call it is determined that you need a replacement product then HP will ship you this product next business day free of charge Available in U S only For more information please call 1 888 999 4747 or visit the HP website www hp com go hpsupportpack Outside the U S please call your local HP Customer Support office See call elsewhere in the world o
154. port labeled 2 EXT on the back of your HP PSC 2 Find the phone cord that connects from the back of your computer your PC modem to a wall jack Disconnect the cord from the wall jack and plug it into the port labeled 2 EXT on the back of your HP PSC 3 If your PC modems software is set to automatically receive faxes to your computer turn off that setting Caution If you do not turn off the auto fax receive setting in your PC modem software your HP PSC will not be able to receive faxes 4 Unplug your answering machine from the telephone wall jack and connect it to the out port on the back of your PC modem hp psc 2400 series fax setup This allows a direct connection between the HP PSC and your answering machine even though the PC modem is connected first in line Caution If you do not connect your answering machine in this way fax tones from a sending fax machine might be recorded on your answering machine and you might not be able to receive faxes with your HP PSC Set your answering machine to answer after 4 or fewer rings Change the Rings to Answer setting on your HP PSC to 6 rings For information on how to change this setting see set number of rings before answering on page 59 Using the phone cord supplied in the box with your HP PSC connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of your HP PSC Caution If you do not use
155. psc 2400 series print from your computer 3 Make changes to the settings and click Apply 4 Click Print to print the job Macintosh users Use the Print dialog box to customize the print settings The options displayed depend on the panel selected To display the Print dialog box open the document you want to print then select Print from the File menu Note To find out more about the settings in a particular panel click the 2 in the lower left corner of the Print dialog box copies amp pages panel Use the Copies amp Pages panel in OS X and the General panel in OS 9 in the Print dialog box to select the number of copies and the pages you want to print You can also choose to collate your prints from this panel Click the Preview button to see a preview of the printed document layout panel Use the Layout panel in the Print dialog box to print multiple pages on a sheet and to arrange the order in which the pages will print You can also choose border options from this panel output options panel Use the Output Options panel in the Print dialog box to save your file as an Adobe Acrobat PDF portable document format file The HP PSC does not support PostScript printing Select the Save as File check box to save your document as a PDF file Note The Output Options panel is not available in OS 9 paper type quality panel Use the Paper Type Quality panel in the Print dialog box to select the paper type
156. put tray 1 Remove the output tray and slide the paper width and paper length guides to their outermost positions 2 Tap a stack of paper on a flat surface to align the edges and then check to make sure all of the paper in the stack is the same size and type 3 Slide the short edge of the paper forward into the input tray with the print side down until it stops If you are using letterhead insert the top of the page first with the print side down a Q a e gt 2 Nn Qo me e me 4 Slide the paper width and paper length guides inward until they stop at the edges of the paper Make sure that the paper stack lies flat in the input tray and is stacked no higher than the paper length guide 5 Replace the output tray reference guide chapter 2 6 Extend the output tray extender to prevent printed paper from falling out of the output tray pS D Q fe 2 o e dep O ge fe 2 load envelopes This section describes the basic procedure for loading envelopes into your HP PSC Do not use shiny or embossed envelopes or envelopes that have clasps or windows Note Consult the help files in your word processing software for specific details on how to format text for printing on envelopes 1 Before loading one or more envelopes remove all paper from the input tray 2 Insert one or more envelopes into the input tray with the envelope flaps up and to the left Slide the st
157. r to complete When faxing photographs we recommend that you choose Photo Standard this setting provides the fastest possible transmission with the lowest quality of fax 6 Press OK 7 Press Start Black or Start Color change contrast Use this setting to change the contrast of a fax to be to be darker or lighter than the original This feature is useful if you are faxing a document that is faded washed out or hand written You can darken the original by adjusting the contrast 1 Load your original face down on the right front corner of the glass For more information see load an original on page 11 2 Press Fax The Enter Fax Number screen appears 3 Enter the fax number 4 Press Fax and then press 2 This displays the Fax Menu and then Lighter Darker The range of contrast values appears as a scale on the color graphics display 5 Press a to lighten the fax or to darken it The indicator moves to the left or right depending on the button you press 6 Press OK 7 Press Start Black or Start Color set new defaults You can change the default values for resolution and contrast through the front panel 1 Make your changes to Resolution and Lighter Darker 2 If you are not already in the Fax Menu press Fax twice This selects the Fax Menu amp hp psc 2400 series 3 Press 3 This selects Set New Defaults 4 Press OK set fax options There are numerous fax options that you can set such as controlling
158. rence guide 7 8 9 get hp psc support Remove the front panel cover as follows a Make sure the color graphics display is lying flat against the HP PSC b Place your finger on the top right corner of the front panel cover c Gently pry the corner up and lift the front panel cover from the device as shown below Tip You can also use a thin flat object such as a credit card to lift the front panel cover Gently slide the credit card at a slight angle about 45 degrees between the color graphics display and the front panel cover Apply slight downward pressure to lift the front panel cover Retain the front panel cover Do not return the front panel cover with the HP PSC If available pack the HP PSC for shipment by using the original packing materials or the packaging materials that came with your exchange device If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty me me a A u me me o chapter 10 10 Place the return shipping label on the outside of the box 11 Include the following items in the box A brief description of symptoms for service personnel samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a p
159. ress OK set the paper size from the photo menu 1 Press Photo twice and then press 4 This selects the Photo Menu and then Paper Size 2 Press to highlight a paper size setting and then press OK set the paper size for receiving a fax You can select the paper size for received faxes The paper size selected should match what is loaded in your input tray Faxes can be printed on letter A4 or legal paper only Note If an incorrect paper size is loaded in the input tray when a fax is received the fax will not print Load letter A4 or legal paper and then press OK to print the fax 1 Press Setup 2 Press 3 and then press 4 This selects Basic Fax Setup and then Paper Size 3 Press to highlight an option and then press OK hp psc 2400 series avoid jams reference guide load originals and load paper To help avoid paper jams follow these guidelines Prevent curled or wrinkled paper by storing all supplies of media flat in a resealable bag Remove printed papers from the output tray frequently Ensure that media loaded in the input tray lay flat and the edges are not bent or torn Do not combine different paper types and paper sizes in the input tray load the same paper type and paper size in the input tray Adjust paper guides in the input tray to fit snugly against all media Make sure the paper guides do not bend the media in the input tray Do not force media too far forward in the input tray
160. riginal or photo fax on page 57 1 Load the first page face down on the right front corner of the glass For more information see load an original on page 11 2 Press Fax The Enter Fax Number screen appears 3 Enter the fax number Tip To enter a three second pause within a number sequence press the pound button repeatedly until a dash appears on the color graphics display 4 Press Start Black Pressing Start Black scans the first page to memory After the page has been scanned the front panel prompts you to scan another page 5 Press 1 Yes to scan another page 6 When prompted remove the first page from the glass and load the second page 7 Press OK to fax the second page After the pages are scanned into memory the HP PSC dials the number and then sends the fax Did you know that you can send a fax from your computer by using the HP Director software that comes with your HP PSC You can also create and attached a computer generated cover page with your fax It s easy For more information see the onscreen hp photo amp imaging help that came with your software send a color original or photo fax reference guide You can fax a color original or photo from your HP PSC When sending a color fax if your HP PSC determines that the recipient s fax machine supports only black and white faxes the HP PSC will send the fax in black and white We recommend that you use only color originals for color faxing 1 Load
161. rker 7 Enhancements 8 Color Intensity 9 Set New Defaults gt Paper Size 1 Letter 2 4x6 3 A4 The paper sizes available vary by country region 7 Press to highlight Letter or A4 as appropriate and then press OK 8 Press 5 to select Paper Type from the Copy Menu Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker 7 Enhancements 8 Color Intensity 9 Set New Defaults Paper Type 1 Automatic 2 Plain Paper 3 Premium Inkjet 4 Premium Photo 5 Photo Paper 6 PhotoQual Inkjet 7 Everyday Photo 8 Transparency 9 Iron On O Brochure Glossy Brochure Matte Note Automatic and Plain Paper are disabled in the Paper Type menu when Borderless is turned on 9 Press to highlight the type of paper you loaded and then press OK Caution When making borderless copies you must have photo paper or other specialty paper loaded If you have plain paper loaded ink will bleed off the paper staining your device hp psc 2400 series copy a photo several times on one page reference guide use the copy features 10 Press 7 to select Enhancements from the Copy Menu Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker 7 Enhancements 8 Color Intensity 9 Set New Defaults Enhancements 1 Text 2 Phot
162. rograms in many countries as well as partnering with some of the largest electronic recycling centers throughout the world HP also conserves resources by refurbishing and reselling some of its most popular products This HP product contains the following materials that might require special handling at end of life Mercury in the fluorescent lamp in the scanner lt 2mg e Lead in solder hp inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges free of charge For more information see the following website www hp com hpinfo globalcitizenship environment recycle inkjet html regulatory notices The HP PSC is designed to meet the regulatory requirements for your country region This section contains the following topics e regulatory model identification number on page 109 e notice to users of the U S telephone network FCC requirements on page 109 e FCC statement on page 110 note l attention des utilisateurs du r seau t l phonique Canadien notice to users of the Canadian telephone network on page 111 e note l attention des utilisateurs Canadien notice to users in Canada on page 112 e notice to users of the European Economic Area on page 112 e notice to users of the German telephone network on page 112 e declaration of conformity European Union on page 112 e gerd
163. rporation commission for more information This equipment includes automatic dialing capability When programming and or making test calls to emergency numbers e Remain on the line and explain to the dispatcher the reason for the call e Perform such activities in the off peak hours such as early morning or late evening Note The FCC hearing aid compatibility rules for telephones are not applicable to this equipment The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission the date and time it is sent and an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your fax machine you should complete the steps described in the software FCC statement The United States Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of users of this product Declaration of Conformity This equipment has been tested and found to comply
164. rson to incoming fax calls or your HP PSC cannot receive faxes For information on how to receive fax calls manually from your attached phone and from an extension phone see receive a fax manually on page 61 case l shared voice fax line with PC modem and voicemail If you receive both voice calls and fax calls at the same phone number use a PC modem on the same phone line and also subscribe to a voicemail service through your phone company connect your HP PSC as described in this section Note The HP PSC cannot receive faxes automatically if you have a voicemail service therefore you must be available to respond in person to incoming fax calls manually If you want to receive faxes automatically instead contact your phone company to subscribe to a distinctive ringing service or to obtain a separate phone line for faxing hp psc 2400 series Telephone wall jack 1 fax setup Note Since your PC modem shares the telephone line with your HP PSC you will not be able to use both simultaneously For example while you are sending and receiving faxes you will not be able to e mail or access the Internet Back view of the HP PSC PC modem Telephone Use the phone cord supplied in the box with your HP PSC reference guide 1 Remove the white plug from the port labeled 2 EXT on the back of your HP PSC Find the phone cord that co
165. s if there are more than will fit on the first row Scan Picture use this feature to scan an image and display it in the HP Photo amp Imaging Gallery Scan Document use this feature to scan text and display it in the selected text editing software program Send a Fax use this feature to open the Fax dialog box so you can enter the appropriate information and then send your fax J me me na ra je Q 3 gt A g u pa a a chapter 1 feature purpose 9 Make Copies use this feature to display the Copy dialog box where you can select the copy quality number of copies color size and then start a copy 10 HP Gallery use this feature to display the HP Photo amp Imaging Gallery where you can view and edit images print photos in multiple sizes make and print a photo album share images through e mail or a website or make a multimedia CD 11 Transfer Images use this feature to transfer images from a photo memory card 12 Click this arrow to display tool tips that explain each of the HP Director options open the hp director for Macintosh users Use one of the following methods to launch or access the HP Director depending on which Macintosh OS you are using open the hp director all in one using Macintosh OS X If you are using Macintosh OS X the HP Director is launched automatically during the HP Photo and Imaging software installation a
166. set number of rings before answering on page 59 how your hp psc will answer fax calls Your HP PSC will automatically answer incoming calls that have the ring pattern you selected Answer Ring Pattern setting and after the number of rings you selected Rings to Answer setting Then it will begin emitting fax reception tones to the sending fax machine and receive the fax hp psc 2400 series fax setup case C shared voice fax line If you receive both voice calls and fax calls at the same phone number and you have no other office equipment on this phone line connect your HP PSC as described in this section Telephone wall jack 7 Back view of the HP PSC Telephone Use the phone cord supplied in the box with your HP PSC 1 Using the phone cord supplied in the box with your HP PSC connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of your HP PSC Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP PSC you might not be able to fax successfully This special 2 wire cord is different from the more common 4 wire phone cords you might already have in your office For more information about how to tell the difference between the cords see have difficulties when sending faxes and when receiving faxes on page 145 2 Remove the white plug from the port labeled 2 EXT on the back of your
167. sing the On button located on the front panel b Unplug the power cord from the back of the device c Plug the power cord back into the HP PSC d Turn on the HP PSC by using the On button 3 For more information check the HP website at www hp com support J me me 7 A 7 i me me ce e Q Q gt n u N Qa Qa aS chapter 10 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative do the following Have the specific name of your HP PSC as it appears on the device available Have your serial number and service ID ready To display your serial number press OK and Start Black at the same time until the serial number appears in the color graphics display To display your service ID press OK and Start Color at the same time until Service ID and the number appear in the color graphics display Print a Self Test Report See print a self test report on page 81 for information on printing this report Make a color copy Be prepared to describe your problem in detail 5 Call HP Customer Support Be near your HP PSC when you call call in North America during warranty Call 1 800 HP INVENT US phone support is available in both English and Spanish languages 24 hours a day 7 days a week days and hours of support may change without notice This service is free during the warranty period A fee may apply outside the warranty period call elsew
168. slots blinks amber and the color graphics display might display an error message such as Card is in backwards or Card is not fully inserted Reading photos appears on the color graphics display The LED next to the card slots blinks green when the card is being accessed Warning Never attempt to remove a memory card while it is being accessed Doing so can damage files on the card You can safely remove a card only when the LED next to the slots remains on and is not blinking hp psc 2400 series use a photo memory card 3 If there are photo files on the card that have never been transferred before a pop up on your computer asks you whether you want to save the photo files to your computer 4 Click the option to save This saves all the new photos from the memory card to your computer by using the HP PSC software Note You can also use the front panel to transfer memory card files to an attached computer Press Photo and then 8 to choose Transfer to computer Follow the prompts on the computer In addition the memory card appears as a drive on your computer You can go to your computer and simply move the photo files from the memory card drive to the desktop For Windows by default files are saved in month and year folders depending on when the photos were taken The folders are created under the C Documents and Settings username My Documents My Pictures folder in Windows XP and Windows 2000 For Macintosh
169. steps Windows on page 131 send a photo or image using your hp psc Macintosh on page 135 e why should I register with hp instant share Windows on page 136 use hp instant share in five easy steps Windows HP Instant Share is easy to use with your HP PSC 2400 Series HP PSC simply 1 Insert a photo memory card in your HP PSC and select an image that you want to send 2 Press the E mail button on the front panel of your HP PSC The HP Instant Share tab in the HP Photo amp Imaging Gallery HP Gallery opens on your computer 3 From the HP Instant Share tab click Start HP Instant Share Create an e mail destination within HP Instant Share Note You can also set up an Address Book to retain your e mail addresses 5 Send your e mail message For specific information on how to use HP Instant Share see the following procedures e use the e mail button on page 132 e use the hp instant share photo menu option on page 133 e use a scanned image on page 133 e access hp instant share from the hp director on page 134 chapter 14 Note Your computer must be connected to the Internet to use HP Instant Share If you are an AOL or Compuserve user please connect to your Internet service provider before attempting to use HP Instant Share use the e mail button The E mail button on your HP PSC lets you easily send a selected photo to anyone with an e mail account For more information see use a photo memory card on page
170. t already lit Press Start Black Remove the first page from the glass and load the second page Press Start Black chapter 4 make a 4 by 6 inch 10 by 15 cm borderless copy of a photo For the best quality when copying a photo make sure you select options for the correct paper type and photo enhancement You might also want to use the photo print cartridge for superior print quality With the tri color and photo print cartridges installed you have a six ink system See use a photo print cartridge on page 85 for more information 1 Load your original photo face down on the right front corner of the glass Position the photo on the glass so the long edge of the photo is along the front edge of the glass 2 Load 4 by 6 inch 10 by 15 cm photo paper in the input tray 3 Press Copy twice and then press 1 This displays the Copy Menu and then selects Borderless Copy Menu Borderless Reduce Enlarge Copy Quality Paper Size Paper Type Lighter Darker Enhancements Color Intensity Set New Defaults vonaunrwn Borderless 1 Off 2 On 4 Press to highlight On and then press OK The Reduce Enlarge menu becomes disabled so that you cannot access it 5 Press 4 to select Paper Size from the Copy Menu Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker 7 Enhancements 8 Color Intensity 9 Set New Defaults
171. t free cloth into distilled water and squeeze any excess water from it Hold the print cartridge by its sides Clean only the contacts Do not clean the nozzles Nozzles do not clean Place the print cartridge back into the carriage and close the latch Repeat if necessary for the other print cartridge 10 Gently close the print carriage access door and plug in the HP PSC hp psc 2400 series maintain your hp psc restore factory defaults You can restore the original factory settings to what they were when you purchased your HP PSC Note Restoring the factory defaults will not change the date information you set nor will it affect any changes you made to scan settings and the language and country region settings You can perform this process from the front panel only 1 Press Setup 2 Press 5 then press 3 This selects Tools and then selects Restore Factory Defaults Tools 1 Clean Print Cartridge 2 Align Print Cartridges 3 Restore Factory Defaults 4 Reprint Faxes in Memory The factory default settings are restored set the power save time The bulb in your HP PSC remains on for a specified period so that the HP PSC is immediately ready to respond to your request When the HP PSC has not been used within that specified period it turns the bulb off to preserve power and displays Power Save On in the color graphics display You can exit this mode by pressing any button on the front panel Your
172. t is not already lit A Scan Menu appears listing destinations that are set up to scan to The default destination is whichever one you selected the last time you used this menu Scan Menu 1 HP Photo amp Imaging Gallery 2 HP Instant Share 3 MS Powerpoint 4 Adobe Photoshop 5 Photo Memory Card 3 Press to highlight Photo Memory Card and then press OK 4 Press Start Black or Start Color The HP PSC scans the image and saves the file to the memory card stop scanning To stop scanning press Cancel on the front panel reference guide chapter 5 hp psc 2400 series use the fax features Using your HP PSC you can send and receive faxes including color faxes You can set up speed dials to send faxes quickly and easily to frequently used numbers From the front panel you can set a number of fax options such as resolution and contrast This section contains the following topics send a fax on page 55 e receive a fax on page 59 e set the fax header on page 61 enter text on page 62 print reports on page 62 set up speed dialing on page 64 e control resolution and contrast on page 65 e set fax options on page 67 e reprint the faxes in memory on page 70 e stop faxing on page 71 You should explore the HP Photo amp Imaging Director HP Director software that comes with your HP PSC to take full advantage of all of its features Using the HP software you can do these tasks an
173. t tray Plain paper 16 to 24 Ib 150 20 Ib paper 50 20 Ib paper PRE 60 to 90 gsm en er Legal paper 20 to 24 Ib 150 20 Ib paper 50 20 Ib paper en 75 to 90 gsm Cards 110 Ib index max 60 10 200 gsm Envelopes 20 to 24 Ib 22 10 75 to 90 gsm hp psc 2400 series technical information FE eaae e ee Sa type paper weight input tray output tray Banners 16 to 24 Ib 20 20 or fewer 60 to 90 gsm Transparency film N A 25 25 or fewer Labels N A 20 sheets 20 sheets 4 by 6 inch 145 lb 30 30 10 by 15 cm 236 gsm photo paper 1 Maximum capacity 2 Output tray capacity is affected by the type of paper and the amount of ink you are using HP recommends emptying the output tray frequently g paper sizes 2 gt S type size 3 2 Paper Letter 8 5 by 11 inches 216 by 279 mm z Legal 8 5 by14 inch 216 by 356 mm AL 210 by 297 mm Photo 4 by 6 inches 101 by 152 mm 5 by 7 inches 127 by 178 mm 8 5 by 11 inches 216 by 279 mm L Japan only 3 5 by 5 inches 89 by 127 mm Banner Letter HP Banner Paper A4 Zfold Computer Paper Tractor Perforations Removed Envelopes U S 10 4 12 by 9 5 inches 105 by 241 mm A2 4 37 by 5 75 inches 111 by146 mm DL 4 33 by 8 66 inches 110 by 220 mm C6 4 49 by 6 38 inches 114 by 162 mm Transparency films Letter 8 5 by 11 inches 216 by 279 mm A4 210 by 297 mm Cards 3 by 5 inches 76 by 127 mm
174. the following topics generate automated reports on page 63 e generate manual reports on page 63 hp psc 2400 series use the fax features generate automated reports This setting enables you to configure your HP PSC so that it automatically prints confirmation and error reports Note If you need printed confirmation each time your faxes are successfully sent follow these instructions before sending any faxes 1 Press Setup 2 Press 1 then press 5 This selects Print Report and then selects the Fax Report Setup Print Report 1 Last Transaction 2 Fax Log 3 Speed Dial List 4 Self Test Report an Fax an Setup k t Every Error een 2 Send Error 3 Receive Error A Every Fax 5 Send Only 6 Off 3 Press to scroll through the following report types 1 Every Error prints whenever there is any kind of fax error default 2 Send Error prints whenever there is a transmission error 3 Receive Error prints whenever there is a receiving error 4 Every Fax confirms every time a fax is sent or received 5 Send Only prints every time a fax is sent 6 Off does not print fax reports 4 After the report that you want is highlighted press OK generate manual reports You can manually generate reports about your HP PSC such as the status of the last fax you sent 1 Press Setup then press 1 This selects Print Report Print Report 1 Last Transaction 2 Fax
175. this section Note The HP PSC cannot receive faxes automatically if you have a voicemail service therefore you must be available to respond in person to incoming fax calls manually If you want to receive faxes automatically instead contact your phone company to subscribe to a distinctive ringing service or to obtain a separate phone line for faxing chapter 13 Telephone wall jack Back view of the HP PSC Telephone Use the phone cord supplied in the box with your HP PSC 1 Using the phone cord supplied in the box with your HP PSC connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of your HP PSC Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP PSC you might not be able to fax successtully This special 2 wire cord is different from the more common 4 wire phone cords you might already have in your office For more information about how to tell the ditference between the cords see have difficulties when sending faxes and when receiving faxes on page 145 2 Remove the white plug from the port labeled 2 EXT on the back of your HP PSC and then connect a phone to this port 3 Change the Rings to Answer setting to No Answer using the instructions in set up your hp psc to answer fax calls manually on page 60 how to answer fax calls manually You must be available to respond in pe
176. tion 3 Press 0 when at the Photo Menu and then press OK when prompted to set new defaults All the current settings become the new photo defaults print photos directly from a memory card You can insert a memory card in your HP PSC and use the front panel to print photos directly from the memory card This section contains the following topics e print individual photos on page 29 e create borderless prints on page 29 e deselect photos on page 30 e use quick print to print the current photo on page 30 e print a DPOF file on page 30 hp psc 2400 series use a photo memory card Note When printing photos you should select options for the correct paper type and photo enhancement See set photo print options on page 26 for details You might also want to use the photo print cartridge for superior print quality See work with print cartridges on page 80 for more information You can do more than simply print your digital photos if you use the HP Photo amp Imaging Gallery feature of the HP Director This software lets you use digital photos for iron on transfers posters banners stickers and other creative projects print individual photos You can print photos directly from the front panel without using a proof sheet 1 Insert the memory card into the appropriate slot on your HP PSC The Photo button lights up 2 Display a photo on the color graphics display and press OK to select it for printing A selected photo bears a
177. to do more with your hp psc on page 6 If the icons do not appear immediately you might need er Q e lt N en 2 g E chapter 15 to wait a few minutes for the HP PSC to connect to your computer Otherwise see Some of the icons are missing in the hp director on page 140 Open the Printers dialog box and check to see that the HP PSC is listed e Look at the Task Tray for an HP PSC icon This indicates that the HP PSC is ready Pee el Porere Fi eed software installation troubleshooting Use this section to solve any problems you might encounter while installing the HP PSC software problem When insert the CD ROM into my computer s CD ROM drive nothing happens possible cause and solution follow these steps From the Windows Start menu choose Run 2 Inthe Run dialog box enter d setup exe if your CD ROM drive is not assigned to drive letter d use the appropriate drive letter and then click OK The minimum system checks screen appears Your system does not meet the minimum requirements to install the software Click Details to see what the specific problem is Then correct the problem before attempting to install the software hp psc 2400 series problem troubleshooting information possible cause and solution A red X or yellow triangle appears on the USB connect prompt 1 HP Photo and Imaging 1 0 PSC 2000 Series Drivers InstattSh E R De
178. tridge into the print cartridge protector at a slight angle and snap it securely into place 3 8 gt 8 e c me me na ra u n Qa a E o gt ke 3 e chapter 9 To remove the print cartridge from the print cartridge protector press down and back on the top of the print cartridge protector to release the print cartridge then slide the print cartridge out of the print cartridge protector align the print cartridges The HP PSC prompts you to align cartridges every time you install or replace a print cartridge You can also align the print cartridges at any time from the front panel or the HP Director Aligning the print cartridges ensures high quality output Note If you remove and re install the same print cartridge the HP PSC will not prompt you to align the print cartridges to align the print cartridges from the front panel when prompted Press OK The HP PSC prints a print cartridge alignment sheet and aligns the print cartridges Recycle or discard the page to align the cartridges from the front panel 1 Press Setup 2 Press 5 then press 2 This selects Tools and then selects Align Print Cartridge Tools 1 Clean Print Cartridge 2 Align Print Cartridge 3 Restore Factory Defaults 4 Reprint Faxes in Memory The HP PSC prints a print cartridge alignment sheet and aligns the print cartridges Recycle or discard the page hp psc
179. tridges on page 83 3 8 gt a gt lt c me me a a clean the print cartridge contacts Clean the print cartridge contacts only if you get repeated front panel messages prompting you to check a print cartridge after you already have cleaned or aligned the print cartridges Caution Do not remove both print cartridges at the same time Remove and clean each print cartridge one at a time reference guide u n Qa a E o gt ke 3 e chapter 9 Make sure you have the following materials available 8 9 Dry foam rubber swabs lint free cloth or any soft material that will not come apart or leave fibers Distilled filtered or bottled water tap water might contain contaminants that can damage the print cartridges Caution Do not use platen cleaners or alcohol to clean the print cartridge contacts These can damage the print cartridge or the HP PSC Turn the HP PSC on and open the print carriage access door The print carriage will be on the far right side of the HP PSC Wait for the ramp below the print carriage to lower before removing the print cartridge After the print carriage has moved to the right and the ramp has lowered unplug the power cord from the back of the HP PSC Lift the latch to release the print cartridge then pull it out of its slot Inspect the print cartridge contacts for ink and debris buildup Dip a clean foam rubber swab or lin
180. ts we 51 scan an original 4 0 3 0 OO en ae 51 stop scanning 2 ee ee 53 6 usa The fax features ok ke ee eee aed deed an 55 SOU IR caine eed Gnd Re ae ERO EGR ee OR 55 receive BIER ssiri ited He SSPEARS OS Dod diua mai Oe hod ee 59 set the fax header naar Re ORE Re Kab Rea 61 enter tex a AEE PERG OR er Te OO AE eke alas 62 print reporls aoea aa E a aoe a a a u u ee en 62 set up speed dialing nonon aanne 64 control resolution and contrast ocx oaea uaa 65 sel fax OPOS praci sess oies Di A EES COS 67 reprint the faxes in memory 0 00 0 ee eee eee eee eee eee 70 SOD TAMING 4 4 545 4 is epee 4S a i 24S a eE 71 7 print from your computer 2 22222 2 ee eee eee eee eens 73 print from a software application 2 0 0 0 eee ee eee ee 73 set print options 2 ee ee ee ee eee 74 stop a print job onanan de coes ensure 75 8 ordersupplies arena nase kehren 77 Order media 224 44 a ete e ae ee re 77 order print cartridges 4 3 0 ee 77 9 mainlain your hp pse 1 2 79 clean the glass rn en a he 79 clean the lid backing su 3 44 02 es 79 clean Ihe exterior u hs cet ater eadnehovatacduGacarbadas 80 work with print cartridges 42 242222 2 een 80 restore factory defaults 0 0 0 e cee eee 89 set the power save time 6 2 00 cee eee eens 89 set the prompt delay time 2 2 0 0 0 0 eee 90 10 get hp psc support arunaa ans cadens aaa eeu case ees 91 get support and other information from th
181. ubleshooting on page 137 e operational troubleshooting on page 149 installation troubleshooting Installation and configuration troubleshooting tips are included in this section for some of the most common issues associated with HP PSC fax setup software and hardware installation and HP Instant Share This section contains the following topics software and hardware installation troubleshooting on page 137 e fax setup troubleshooting on page 144 e hp instant share setup troubleshooting on page 149 software and hardware installation troubleshooting If you encounter a software or hardware problem during installation see the topics below for a possible solution During a normal installation of the HP PSC software the following things occur The HP PSC CD ROM runs automatically when the CD ROM is inserted The software installs Files are copied to your hard drive e You are requested to plug in the HP PSC A green OK and check mark appear on an installation wizard screen You are requested to restart your computer might not occur in all cases e The registration process runs If any of these things did not occur there might be a problem with the installation To check the installation on a PC verify the following Start the HP Director and check to make sure the following icons appear scan picture scan document and hp gallery For information about starting HP Director see use the hp director software
182. ul How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 Caution Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment note l attention des utilisateurs du r seau t l phonique Canadien notice to users of the Canadian telephone network reference guide Cet appareil est conforme aux sp cifications techniques des quipements terminaux d Industrie Canada Le num ro d enregistrement atteste de la conformit de l appareil l abr viation IC qui pr c de le num ro d enregistrement indique que l enregistrement a t effectu dans le cadre d une D claration de conformit stipulant que les sp cifications techniques d Industrie Canada ont t respect es N anmoins cette abr viation ne signifie en aucun cas que l appareil a t valid par Industrie Canada Pour leur propre s curit les utilisateurs doivent s assurer que les prises lectriques reli es la terre de la source d alimentation des lignes t l phoniques et du circuit m tallique d alimentation en eau sont le cas ch ant branch es les unes aux autres Cette pr caution est particuli rement importante dans les zones rurales Le num ro REN Ringer Equivalenc
183. ur hp psc will answer fax calls You set the HP PSC to answer after 6 rings and you set your answering machine to answer atter 4 or fewer rings This ensures that your answering machine will always answer before the HP PSC reference guide chapter 13 When the phone rings your answering machine will answer after the number of rings you have set and then play your recorded greeting The HP PSC monitors the call during this time listening for fax tones If incoming fax tones are detected the HP PSC will emit fax reception tones and receive the fax ifthere are no fax tones the HP PSC stops monitoring the line and your answering machine can record a voice message case G shared voice fax line with PC modem and answering machine If you receive both voice calls and fax calls at the same phone number and you also have a PC modem and answering machine connected on this phone line connect your HP PSC as described in this section Note Since your PC modem shares the telephone line with your HP PSC you will not be able to use both simultaneously For example while you are sending and receiving faxes you will not be able to e mail or access the Internet Telephone wall jack 7 Back view of the HP PSC PC modem Answering Telephone machine Optional Use the phone cord supplied in the box with your HP PSC 1 Remove the white plug from the
184. uschemission on page 113 e notice to users in Japan VCCI 2 on page 113 e notice fo users in Korea on page 113 regulatory model identification number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SDGOB 0301 02 This regulatory number should not be confused with the marketing name HP PSC 2400 Photosmart Series or product number Q3083A notice to users of the U S telephone network FCC requirements reference guide This equipment complies with FCC rules Part 68 On this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalent Number REN for this equipment If requested provide this information to your telephone company An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment connects to the telephone network through the following standard network interface jack USOC RJ 11C A ay 2 3 fe 2 r 5 lt 2 ie z fe 2 oo Le D 2 chapter 12 The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called Too many devices on one line may r
185. vice setup has failed to complete E RS Bi follow these steps 1 Verify that the front panel cover is firmly attached then unplug the HP PSC and plug it in again 2 Verity that the USB and power cables are plugged in 3 Verify that the USB cable is set up properly as follows Unplug the USB cable and plug it in again Do not attach the USB cable to a keyboard or non powered hub Verify that the USB cable is 3 meters or less in length If you have several USB devices attached to your computer you might want to unplug the other devices during the installation 4 Continue with the installation and reboot the computer when prompted Then open HP Director and check for the essential icons scan picture scan document and hp gallery 5 If the essential icons do not appear remove the software and then reinstall it as described in Some of the icons are missing in the hp director on page 140 received a message that an unknown error has occurred Try to continue with the installation If that doesn t work stop and then restart the installation reference guide fe zZ un er 2 a chapter 15 reinstall the software Do not simply delete the HP PSC program files from your hard drive Be sure to remove them properly using the uninstall utility provided in the HP PSC program group problem possible cause and solution c Some of the icons are
186. with the limits for a Class B digital device pursuant to part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Class B limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment hp psc 2400 series technical information does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures _ Reorient the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Product Regulations Manager Hewlett Packard Company San Diego 858 655 4100 The user may find the following booklet prepared by the Federal Communications Commission helpf
187. y Case C Shared voice fax line PC modem You answered Yes to question 3 only Case D Fax line shared with PC modem no voice calls received Voice calls and PC modem You answered Yes to questions 2 and 3 only Case E Shared voice fax line with PC modem Voice calls and answering machine You answered Yes to questions 2 and 4 only Case F Shared voice fax line with answering machine Voice calls PC modem and answering machine You answered Yes to questions 2 3 and 4 only Case G Shared voice fax line with PC modem and answering machine Voice calls and voicemail service You answered Yes to questions 2 and 5 only Case H Shared voice fax line with voicemail Voice calls PC modem and voicemail service You answered Yes to questions 2 3 and 5 only Case Shared voice fax line with PC modem and voicemail Digital subscriber line DSL plus any other equipment and services listed in this table You answered Yes to question 6 and any others Connect any other equipment as described in the setup case you selected from this table and then connect a DSL filter as described in faxing from a DSL line on page 130 hp psc 2400 series fax setup case A separate fax line no voice calls received If you have a separate fax line on which you receive no voice calls and you have no other equipment connected on this phone line
188. y In this example Borderless is used to enlarge a 4 by 6 inch 10 by 15 cm photo to create a full size borderless copy 5 Note In order to achieve a borderless print without changing the proportions of the original the HP PSC might crop some of the image around the margins In most cases this cropping will not be noticeable Make sure that the glass and lid backing are clean Load your original photo face down on the right front corner of the glass Position the photo on the glass so the long edge of the photo is along the front edge of the glass Tip When copying a photo you might want to use the photo print cartridge for superior print quality With the tri color and photo print cartridges installed you have a six ink system See use a photo print cartridge on page 85 for more information Load letter or A4 photo paper in the input tray Press Copy twice and then press 1 This displays the Copy Menu and then selects Borderless Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Darker 7 Enhancements 8 Color Intensity 9 Set New Defaults Borderless Press to highlight On and then press OK The Reduce Enlarge menu becomes disabled so that you cannot access it chapter 4 6 Press 4 to select Paper Size from the Copy Menu Copy Menu 1 Borderless 2 Reduce Enlarge 3 Copy Quality 4 Paper Size 5 Paper Type 6 Lighter Da
189. ypes of equipment and services if any share the same telephone line with your HP PSC This is important because you might need to connect some of your existing office equipment directly to your HP PSC and you might also need to change some fax settings before you can fax successfully To determine the best way to set up the HP PSC in your office first read through the questions in this section and record your answers Next refer to the table in the following section and choose the recommended setup case based on your answers Be sure to read and answer the following questions in the order they are presented 1 Do you subscribe to a distinctive ringing service through your phone company that provides multiple phone numbers with different ring patterns OVYes have distinctive ring ONo If you answered Yes proceed directly to case B faxing with a distinctive ring service on the same line on page 119 You do not need to continue answering questions If you answered No please continue answering questions Not sure if you have distinctive ring Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line hp psc 2400 series reference guide fax setup When you subscribe to this service each number will have a different ring pattern for example single double and triple rings You might assign one phone number with a single ring to your voice c

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