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HP L7780 User's Manual

1. Supported ink cartridges The availability of ink cartridges varies by country region The ink cartridges might come in different sizes To obtain a list of supported ink cartridges for your device print the self test diagnostic page and read the information in the ink cartridge status section For more information see Understand the self test diagnostic page You can find the ink cartridge number in the following places On the self test diagnostic page see Understand the self test diagnostic page On the label of the ink cartridge you are replacing Windows From the Toolbox if you have bidirectional communication click the Estimated Ink Levels tab scroll to display the Cartridge Details button and then click Cartridge Details Mac OS From the HP Printer Utility click Supply Info from the Information and Support panel and then click Retail Supplies Information NOTE Ink from the cartridges is used in the printing process in a number of different ways including in the initialization process which prepares the device and cartridges for printing and in printhead servicing which keeps print nozzles clear and ink flowing smoothly In addition some residual ink is left in the cartridge after it is used For more information see www hp com go inkusage Maintain and troubleshoot 143 Chapter 10 Replace the ink cartridges You can check the estimated ink levels from the To
2. ssssssssssssseseseeee eene enne enn 160 Something on the page is missing or incorrect sssesssssseemn 161 Placement of the text or graphics is wrong sssssssseeeeeeern 161 The device prints half a page then ejects the paper oooocccccciccccccccconaoononnnonnnnnnonnncnnncnnn 162 Poor print quality and unexpected printouts ssssssssssssseeeneeeeerennr enne 162 Poor quality printouts sisi 162 Meaningless characters print ss 163 INS MEN ici a ES 163 Ink is not filling the text or graphics completely ss no nanancnrnnnnnnnnns 164 Output is faded or dull colored oonooccccnnnociccnnonacanononccc conan nn nc nono emen enne 164 Colors are printing as black and white oooooococccccccccococoncooccnncnnccnccnnnnn ono nnnnnncnnnnnanannnnncnnnos 164 Wrong colors are printing 2 iit er fede ene itai eode ciet eot iid ens 164 Printout shows bleeding colors ooooooooooccccccccccccoconancnnncnnncnccnnnnnnnnn ono nn cnn cnnc enne nnne 165 Colors do not line up properly sise 165 Lines or dots are missing from text or graphics sssssssssssseeeen 165 Solve paper feed problems sse enne enrer sten ennt ne renr testen nnn 165 Optional Tray 2 cannot be inserted sssssssssseeeene enn 165 Another paper feed problem is occurring ccocononoccccnnnccncononcnnncnnnnnnnnnnoncnnnnnnnnnnnn nc nnnnnnnnnns 165 Contents
3. Obtain electronic support To find support and warranty information go to the HP Web site at www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support This Web site also offers technical support drivers supplies ordering information and other options such as Access online support pages Send HP an e mail message for answers to your questions Connect with an HP technician by using online chat Check for software updates You can also obtain support from HP from the following electronic sources Toolbox Windows The Toolbox provides easy step by step solutions to common printing problems For more information see Toolbox Windows Embedded Web server When the device is connected to a network you can use the embedded Web server to view status information change settings and manage the device at your computer For more information see Embedded Web server Support options and availability vary by product country region and language Obtain HP telephone support 200 During the warranty period you may obtain assistance from the HP Customer Care Center This section contains the following topics Before you call Telephone support numbers Before you call Visit the HP Web site www hp com support for the latest troubleshooting information or product fixes and updates To assist our Customer
4. see 113 Case Shared voice fax line with answering machine sese 117 Case J Shared voice fax line with computer modem and answering machine 118 Case K Shared voice fax line with computer dial up modem and voice mail 122 Serial type fax setup aci te ttr eni neenon Rehd epa iaa Configure the device Windows Direct connection cc 1 e eit eee a d uda dede To install the software before connecting the device recommended 125 To connect the device before installing the software ssssssss 126 To share the device on a locally shared network sse 126 Network conrneclion fran ee teet el tintin Re i c tdt nn 127 To install the device on a network sssssseeeee emm eene 127 To install the device software on client computers seeeeeee 127 To install the printer driver using Add Printer Configure the device Mac OS is To install the software for network or direct connection ssseee To share the device on a locally shared network Set up the device for wireless communication some models only Understand 802 11 wireless network settings sss To set up wireless communication using the control panel with wireless setup wizard 131 To set up wireless communication using the installer Windows
5. To set up wireless communication using SecureEasySetup SES To set up the device on a wireless network Mac OS oooconccccccccccncccccnccnnonononnncnnncnnnnnns To turn off wireless communication e Guidelines for reducing interference on a wireless network Guidelines for ensuring wireless network security ssssssseeeeeeee To add hardware addresses to a WAP ncccsser Other guideliries 2 5 n Deep ted santos secede a edie Boeke eie Set up the device for Bluetooth communication cccccceceeeeeeeeeceeceeeeeeeeeeenaeeeeeeeeeeeeeees To set up the device for Bluetooth communication via the embedded Web server 136 Connect the device with Bluetooth sssseeeen emen 136 Connecting the device with Bluetooth on Windows s 136 Connect the device with Bluetooth on Mac OS seeseeem 138 Set Bluetooth security for the device sssssseeeee emm 138 Use a passkey to authenticate Bluetooth devices essse 139 To set the device to be visible or not visible to Bluetooth devices 139 Reset Bluetooth settings via the embedded Web server 140 Uninstall and reinstall the software sssssseenm meme 140 10 Maintain and troubleshoot Supported ink cartridges issiran gi aaao aeae o Ttc Eee B ee ie 143 R
6. Solve copy problems a MA nee 167 NO COPY CAME OUT nc 167 Copies are blank 2 c pda ee eee e ene ie ne e ied n tie ope ee doors 167 Wrong original was copied sssssssssssssseseeeenenenee eene nene eterne nennen nnne nnn 167 Documents are missing or faded ooooococcccccncccccccconcnnononnnonnnnnnnncnnnnnnn nn o nn cnn cnn cnnnnnannnnnnnnnnno 168 A e 25 12 eere A 168 Copy quality iS POOT vicio aida 168 Copy defects are apparent iii eet nr ad 168 Error MESSAGES appeal iisi eot a atero tid eene Du due citada 169 The device prints half a page then ejects the paper ss 169 Solve scam problems s ito t etna ea Ne Pede ede iet pose tet cine ete tob e Ge dee dete 169 Scanner did Nothing er eet ee ce ren Eo Edi x a ees 170 Scan TAKES 100 long ier toit a iba 170 Part of the document did not scan or text is missing ssese 170 Text cannotbe edited 2 eee a Error messages appear iii Scanned image quality is poor Scan defects are apparent edt reine Den Unable to scan to network folder Direct Digital Filing eeseeeeeeessss 173 Solve fax problems ion e oe ea nee aA aE S 174 The fax testfailed 5 erret eee de verae en eee He den 174 Solve photo memory card problems ss 185 The device cannot read the memory card sssssssssee eee 186 The device cannot read photos on the memory card sssee 186 Some
7. Send amp Receive Prints whenever a fax error occurs This is the default setting Off Does not print any fax error reports On Fax Send Prints whenever a transmission error occurs On Fax Receive Prints whenever a receiving error occurs 84 Fax some models only Print and view the fax log You can print a log of faxes that have been received and sent by the device Each entry in the log contains the following information Transmission date and time Type whether received or sent Fax number Duration Number of pages Result status of transmission The logs list faxes that have been sent from the control panel and all faxes that have been received To view the fax log from the embedded Web server A On the Information tab click Log in the left pane then click the Fax Log sub tab The log lists faxes that have been sent from the HP photo and imaging software and all faxes that have been received To view the fax log from the HP photo and imaging software 1 Atthe computer open the HP photo and imaging software For more information see Use the HP photo and imaging software 2 See the onscreen Help for the HP photo and imaging software for further instructions The log lists faxes that have been sent from the control panel and the HP photo and imaging software and all faxes that have been received To print the fax log from the control panel 1 On the control panel press Setup 2 Press
8. HP Printer Utility Mac OS Click Device Information from the Information and Support panel and then click Print Configuration Page Understand the self test diagnostic page 97 Chapter 9 Understand the network configuration page 98 If the device is connected to a network you can print a network configuration page to view the network settings for the device You can use the network configuration page to help troubleshoot network connectivity problems If you need to call HP it is often useful to print this page before calling Network Configuration Page General Information Shows information about the current status and active connection type of the network and other information such as the URL of the embedded Web server 802 3 Wired Shows information about the active wired network connection such as the IP address subnet mask default gateway as well as the hardware address of the device 802 11 Wireless Shows information about the active wireless network connection such as the IP address the communication mode the network name authentication type and signal strength Bluetooth Shows information about the active Bluetooth wireless connection such as the device name and address as well as the passkey SNMP Shows information about the current SNMP settings and status including the community name settings D p gt a Configure and manage To print the network configuration page from th
9. If your modem software is set to receive faxes to your computer automatically turn off that setting EY NOTE If you do not turn off the automatic fax reception setting in your modem software the device will not be able to receive faxes Now you need to decide how you want the device to answer calls automatically or manually If you set up the device to answer calls automatically it answers all incoming calls and receives faxes The device will not be able to distinguish between fax and voice calls in this case if you suspect the call is a voice call you will need to answer it before the device answers the call To set up the device to answer calls automatically turn on the Auto Answer setting e If you set up the device to answer faxes manually you must be available to respond in person to incoming fax calls or the device cannot receive faxes To set up the device to answer calls manually turn off the Auto Answer setting Run a fax test NOTE If your computer has two telephone ports on the back you do not need to use a parallel splitter You can plug the telephone into the OUT port on the computer dial up modem If you pick up the phone before the device answers the call and hear fax tones from a sending fax machine you will need to answer the fax call manually If you use your phone line for voice fax and your computer dial up modem follow these directions to set up your fax Set up faxing for the de
10. Remove the protective cover from the device s network port Close any applications that are running on your computer system Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the setup icon on the Starter CD On the CD menu click Install and follow the onscreen instructions On the Connection Type screen select Wireless and then click Next Ey NOTE If the device cannot be found you will have the option to temporarily use a network cable to communicate with the device and configure its wireless settings Complete the following steps to temporarily connect the printer to your network if you are unable to establish wireless communication a Temporarily connect the device to the network with an Ethernet cable b Follow the onscreen instructions and disconnect the cable when prompted On the Select a Network Name SSID screen click Select a detected Wireless Network Name SSID to select the wireless network or click Specify a wireless network to enter a new network name If you chose to enter a new network name enter it on the control panel and then press Done EY NOTE Ifthe SSID that you entered is not found you will be asked to provide security information If the network does not use encryption setup will attempt to verify the SSID before continuing If the device cannot connect to the network name supply the appropriate WEP
11. The control panel options enable you to set up and manage a wireless connection and to perform a variety of network management tasks This includes viewing the network settings restoring the network defaults turning the wireless radio on and off and changing the network settings Configure network options 99 Chapter 9 Use the Wireless Setup Wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your device For more information on setting up a wireless connection and the Wireless Setup Wizard see Set up the device for wireless communication some models only View and print network settings You can display a summary of the network settings on the control panel or you can print a more detailed network configuration page The network configuration page lists all of the important network settings such as the IP address link speed DNS and mDNS For information on the network settings see Understand the network configuration page 1 Press the Setup button 2 Press the arrow keys until Network is highlighted and then press OK 3 Do one of the following Todisplay wired Ethernet network settings select View Network Settings and then select Display Wired Summary To display wireless network settings select View Network Settings and then select Display Wireless Summary To print the network configuration page select View Network Settings and then select
12. To print from the other Macintosh computers the clients on the network do the following a Click File and then select Page Setup in the document you want to print b In the drop down menu next to Format for select Shared Printers and then select your device c Select the Paper Size and then click OK d In the document click File and then select Print e From the drop down menu next to Printer select Shared Printers and then select your device f Make additional settings if necessary and then click Print Set up the device for wireless communication some models only You may set up the device for wireless communication using one of the following ways Wireless communication mode Infrastructure Ad hoc Control panel v v Set up the device for wireless communication some models only 129 Chapter 9 continued Network cable v v For more information see To set up the device on a wireless network Mac OS or To set up wireless communication using the installer Windows SecureEasySetup SES v For more information see To set up wireless communication using SecureEasySetup SES An ad hoc network can be set up using the Wireless Connection Utility on the Starter CD EY NOTE If you encounter problems see Solve wireless problems Touse the device with any wireless connection you must run the installation program at least once from the Starter CD and create a wir
13. Pa ses Bajos Noruega Polonia Portugal Eslovaquia Eslovenia Espa a Suecia Suiza y Reino Unido Productos con dispositivos LAN inal mbricos de 2 4 GHz Francia Se aplican determinadas restricciones al uso de este producto con redes LAN inal mbricas de 2 4 GHz puede utilizarse en el interior para toda la banda de frecuencias que abarca de 2 400 a 2 483 5 MHz canales 1 13 En el exterior puede utilizarse nicamente para la banda de frecuencias entre 2 400 y 2 454 MHz canales 1 9 Para conocer los ltimos requisitos consulte http www art telecom fr Italia Se exige licencia de uso Verifique esta informaci n con su proveedor o directamente con la direcci n general para la planificaci n y gesti n de frecuencias Direzione Generale Pianificazione e Gestione Frequenze Regulatory information for wireless products 225 Appendix D Declaration of conformity HP Officejet Pro L7500 L7600 UJ DECLARATION OF CONFORMITY invest according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address Imaging and Printing Manufacturing Operations 60 Alexandra Terrace 07 01 The Comtech Singapore 118502 declares that the product Product Name HP Officejet Pro L7500 series HP Officejet Pro L7600 series Regulatory Model Number SNPRC 0602 01 Product Accessory Number CB007A 250 sheet Tray 2 C8255A Duplexer Product Options All conforms to the following
14. Print video action photos Print photos using a proof sheet A proof sheet is a simple and convenient way to select photos and make prints directly from a memory card or storage device without a computer A proof sheet which might be several pages long shows thumbnail views of the stored photos The file name index number and date appear under each thumbnail 62 Work with memory devices some models only Proof sheets are also a quick way to create a printed catalog of your photos ME serum zm m i Tr a eut na A FA LAS i Em EN NE as Ey NOTE From the device you can only access JPEG and TIFF image files To print other types of files transfer the files from your memory card or storage device to your computer and use the HP Photosmart Software Printing photos from a proof sheet requires three steps Print a proof sheet of the photos on your memory card or storage device Complete the proof sheet Scan the proof sheet To print a proof sheet 1 Insert a memory card into the appropriate slot on the device or connect a storage device to the front USB port 2 Choose the appropriate display For color display models a Press the Photo Menu button and then select View amp Print When you press OK the most recent photo appears on the display Press OK to display the Print Menu Press the arrow keys to select Projects Press the arrow keys to select Proof Sheet Press the a
15. Solve fax problems 179 Chapter 10 that carries phone accessories You will also need another phone cord which can be a standard phone cord that you might already have in your home or office Solution Other equipment that uses the same phone line as the device might be in use Make sure extension phones phones on the same phone line but not connected to the device or other equipment are not in use or off the hook For example you cannot use the device for faxing if an extension phone is off the hook or if you are using a computer dial up modem to send e mail or access the Internet The device is having problems sending and receiving faxes Solution Make sure the device is turned on Look at the display on the device If the display is blank and the Power light is not lit the device is turned off Make sure the power cord is firmly connected to the device and plugged into a power outlet Press the Power button to turn on the device After turning on the device HP recommends you wait five minutes before sending or receiving a fax The device cannot send or receive faxes while it is initializing after being turned on Solution Make sure you used the phone cord supplied in the box with the device to connect to the telephone wall jack One end of the phone cord should be connected to the port labeled 1 LINE on the back of the device and the other end to your telephone wall jack as shown below Telephone wa
16. The document margins must match or exceed these margin settings in portrait orientation 10 Media 1 Left 2 Right 3 Top 4 Bottom margin margin margin margin U S Letter 3 3 mm 0 13 3 3 mm 0 13 3 3 mm 0 13 3 3 mm 0 13 U S Legal inch inch inch inch A4 U S Executive U S Statement 8 5 x 13 inch B5 A5 Cards Custom sized media Photo media Envelopes 3 3 mm 0 13 3 3 mm 0 13 16 5 mm 16 5 mm inch inch 0 65 inch 0 65 inch To achieve this margin setting on a computer running Windows click the Advanced tab in the print driver and select Minimize Margins Ey NOTE If you are using the duplexer available with some models the minimum top and bottom margins must match or exceed 12 mm 0 47 inch Load media This section provides instructions for loading media into the device Ey NOTE Tray2 is available with some models For ordering information see Order printing supplies online Load media 37 Chapter 3 To load Tray 1 main tray 1 Lift the output tray 2 Insert the media print side down along the right of the tray Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray Ey NOTE Do not load paper while the device is printing 3 Slide the media guides in the tray to adjust them for the media size that you have loaded and then lower the output tray 4
17. b Press the arrow keys and select Save Press the arrow keys and select Transfer to computer and then select the name of your computer Follow the onscreen prompts on your computer to save the photos to your computer For two line display models a b c Press the arrow keys and select Photo Transfer and then press OK Press the arrow keys and select Yes Press the arrow keys and select Transfer to computer and then select the name of your computer Follow the onscreen prompts on your computer to save the photos to your computer Save photos to your computer 69 Fax Some models only You can use the device to send and receive faxes including color faxes You can schedule faxes to be sent at a later time and set up speed dials to send faxes quickly and easily to frequently used numbers From the control panel you can also set a number of fax options such as resolution and the contrast between lightness and darkness on the faxes you send If the device is directly connected to a computer you can use the HP photo and imaging software to perform fax procedures that are not available from the control panel For more information about using the HP photo and imaging software see Use the HP photo and imaging software 4 NOTE Before you begin faxing make sure you have set up the device properly for faxing You might have already done this as part of the initial setup by using either the control panel or the
18. 226 Regulatory information HP Officejet Pro L7700 CA DECLARATION OF CONFORMITY ieveat according to ISO TEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address Imaging and Printing Manufacturing Operations 60 Alexandra Terrace 07 01 The Comtech Singapore 118502 declares that the product Product Name HP Officejet Pro L7700 series Regulatory Model Number SNPRC 0602 02 Radio Module Number RSVLD 0506 Product Accessory Number CB007A 250 sheet Tray 2 C8255A Duplexer Product Options All conforms to the following Product Specifications Safety TEC 60950 1 2001 EN 60950 1 2001 EN 60825 1 1994 A1 2002 A2 2001 Class 1 for LEDs EMC CISPR 22 1993 Al A2 EN 55022 1994 A1 A2 Class B CISPR 24 1997 Al A2 EN 55024 1998 A1 A2 IEC 61000 3 2 2000 EN 61000 3 2 2000 TEC 61000 3 3 1994 A1 2001 EN 61000 3 3 1995 A1 2001 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 Class B Telecom TBR 21 1998 EN 301 489 1 2002 EN 301 489 17 2002 EN 300 328 2004 11 Health EU 1999 519 EC Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC and the R amp TTE Directive 1999 5 EC Annex II and carries the CE marking accordingly 1 This product is assigned a Regulatory model number that stays with the regulatory aspects of the design The Regulatory Model
19. For more information see Configure trays Additional Settings Launch the embedded Web server to change network settings Configure IP settings for network connectivity Use device management tools 93 Chapter 9 Network Printer Setup Utility Mac OS This tool allows you to configure network settings for the device You can configure wireless settings such as network location name and wireless mode and wired settings such as TCP IP address router and subnet mask To open the Network Printer Setup Utility 1 From the Finder select Computer from the Go menu 2 Select Library and then select Printers 3 Select hp select Utilities and then select Network Printer Setup Utility 4 Follow the onscreen instructions to configure network settings for the device HP Web Jetadmin software The HP Web Jetadmin software is a Web based management solution for remotely installing configuring both individually or in batch mode monitoring status including levels for supplies conducting remote diagnostics and troubleshooting a wide variety of HP and non HP network peripherals After the software is installed you can gain access to it from anywhere within your intranet by using a standard Web browser To get more information or to download the software go to www hp com go webjetadmin HP Instant Support HP Instant Support is a suite of Web based troubleshooting tools It helps you quickly identify diagnose and resolve
20. For more information see Print photos from the control panel If the device is connected to a computer you can save the photos from the memory card to your computer and then print them from a software program Some photos on the memory card will not print causing the print job to cancel 186 Check the photo files Print a proof sheet and note which photos are corrupt Set up the print job so that it does not include the corrupted photos For more information see Print photos using a proof sheet Maintain and troubleshoot The device prints half a page then ejects the paper Check the ink cartridges The ink cartridges may have run out of ink and the print job was cancelled Replace the ink cartridges and then resend the print job to the device For more information see Replace the ink cartridges Solve device management problems This section provide solutions to common problems that involve managing the device This section contains the following topic Embedded Web server cannot be opened Embedded Web server cannot be opened Check your network setup Make sure you are not using a phone cord or a cross cable to connect the device to the network For more information see Configure the device Windows or Configure the device Mac OS Make sure the network cable is securely connected to the device Make sure the network hub switch or router is turned on and working properly Check the computer
21. If you have a DSL line and use that phone line to send faxes follow these instructions to set up your fax Configure and manage Telephone wall jack 2 Parallel splitter 3 DSL ADSL splitter Connect one end of the phone jack that was supplied with the device to connect to the 1 LINE port on the back of the device Connect the other end of the cord to the DSL ADSL filter 4 Computer 5 Computer DSL ADSL modem Ey NOTE You will need to purchase a parallel splitter also called a coupler A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back e To set up the device with a computer DSL ADSL modem 1 2 AIR Obtain a DSL filter from your DSL provider Using the phone cord provided in the box with the device connect one end to the DSL filter and then connect the other end to the port labeled 1 LINE on the back of the device Ey NOTE If you do not use the supplied cord to connect from the DSL filter to the back of the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office Connect the DSL filter to the parallel splitter Connect the DSL modem to the parallel splitter Connect the parallel splitter to the wall jack Run a fax test W
22. Novell Netware 6 6 5 Open Enterprise Server 6 5 Compatible network protocols TCP IP Network management HP Web Jetadmin plug ins Embedded Web server Features Ability to remotely configure and manage network devices myPrintMileage Embedded Web server specifications Requirements A TCP IP based network IPX SPX based networks are not supported A Web browser either Microsoft Internet Explorer 5 5 Netscape 7 0 Opera 7 54 Mozilla Firefox 1 0 or Safari 1 2 or later A network connection you cannot use the embedded Web server connected directly to a computer with a USB cable An Internet connection required for some features ET NOTE You can open the embedded Web server without being connected to the Internet However some features will not be available It must be on the same side of a firewall as the device Print specifications 210 Print resolution Black Up to 1200 dpi with pigmented black ink Device specifications Color HP enhanced photo quality with Vivera inks up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 by 1200 input dpi Copy specifications Digital image processing Upto 100 copies from original varies by model Digital zoom from 25 to 400 varies by model Fitto page pre scan Copy speed up to 30 copies per minute black 24 copies per minute color varies by model Copy speeds vary according to the complexity of the documen
23. Try to send or receive a test fax Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack The Using Correct Type of Phone Cord with Fax test failed Solution Make sure you used the phone cord supplied in the box with the device to connect to the telephone wall jack One end of the phone cord should be connected to the port labeled 1 LINE on the back of the device and the other end to your telephone wall jack as shown below 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port If the phone cord that came with the device is not long enough you can use a coupler to extend the length You can purchase a coupler at an electronics store that carries phone accessories You will also need another phone cord which can be a standard phone cord that you might already have in your home or Office Check the connection between the telephone wall jack and the device to make sure the phone cord is secure So
24. USB port PictBridge enabled 14 Get started Back view 1 Power input Ethernet network port Rear universal serial bus USB port Fax ports 1 LINE and 2 EXT available on some models Rear access panel for models with no duplexer JAJAJ wl N Automatic two sided printing accessory duplexer available on some models Control panel The layout and functions available on the control panel depend on which model that you have The following sections describe control panel buttons lights and displays Your model might not have all of the features described Understand the HP All in One parts 15 Chapter 1 Control panel buttons and lights The following diagram and related table provide a quick reference to the control panel features Label Name and Description 1 One touch speed dial buttons Access the first five speed dial numbers 2 Speed Dial Selects a speed dial number 3 Scan Menu Presents the Scan To menu for selecting a scan destination 4 Digital Filing Scans and saves a document to a folder and shares documents with other people on your network 5 Fax Menu Presents the Fax menu for selecting options 6 The button name and functionality depends on the country region in which the device is sold Resolution Adjusts the resolution for the fax you are sending Junk Fax Blocker Presents the Junk Fax Blocker Set Up menu for managing
25. do so gently Forceful insertion with a full stack of paper may cause sheets to slide up within the device causing the device to jam or pick multiple sheets at one time Use HP media for optimum performance and efficiency Solve copy problems If the following topics do not help see Support and warranty for information about HP support No copy came out Check the power Make sure that the power cord is securely connected and the device turned on Check the status of the device The device might be busy with another job Check the control panel display for information about the status of jobs Wait for any job that is processing to finish The device might be jammed Check for jams See Clear jams Check the trays Make sure that media is loaded See Load media for more information Copies are blank Check the trays If you are copying from the ADF make sure that the originals have been loaded correctly For more information see Load an original in the automatic document feeder ADF If you are copying from the scanner glass make sure that the ADF is empty Check the media The media might not meet Hewlett Packard media specifications for example the media is too moist or too rough See Select print media for more information Check the settings The contrast setting might be set too light Use the Copy button on the control panel to create darker copies Wrong original was copied Check the tray
26. or Preferences Specific options may vary depending on the application that you are using 3 Change the settings that you want and then click OK Print or a similar command To change default settings for all future jobs Windows 1 Click Start point to Settings and then click Printers or Printers and Faxes Or 5 Click Start click Control Panel and then double click Printers 2 Right click the printer icon and then click Properties Document Defaults or Printing Preferences 3 Change the settings that you want and then click OK To change settings Mac OS 1 Onthe File menu click Page Setup 2 Change the settings that you want such as paper size and then click OK 3 Onthe File menu click Print to open the print driver 4 Change the settings that you want such as media type and then click OK or Print Print 47 Chapter 4 Print on both sides duplexing You can print on both sides of a sheet of media either automatically by using the optional automatic two sided printing accessory duplexer or manually by turning the media over and feeding it into the device again Guidelines for printing on both sides of a page To perform duplexing Windows To perform automatic duplexing Mac OS Guidelines for printing on both sides of a page Always use media that conforms to the device specifications For more information see Understand specifications for supported media Specify duplex options i
27. original on the scanner glass e Check the device The device might be coming out of PowerSave mode after a period of inactivity which delays processing a short while Wait until the device reaches the READY state Scan takes too long Check the settings If you set the resolution too high the scan job takes longer and results in larger files To obtain good results when scanning or copying do not use a resolution that is higher than needed You can lower the resolution to scan more quickly If you acquire an image through TWAIN you can change the settings so that the original scans in black and white See the onscreen Help for the TWAIN program for information Check the status of the device If you sent a print or copy job before you tried to scan the scan starts if the scanner is not busy However the printing and scanning processes share memory which means that the scan might be slower Part of the document did not scan or text is missing Check the original Make sure that you loaded the original correctly For more information see Load the originals If you scanned the document from the ADF try scanning the document directly from the scanner glass For more information see Load an original on the scanner glass Colored backgrounds can cause images in the foreground to blend into the background Try adjusting the settings before you scan the original or try enhancing the image after you scan the original Che
28. remove the white plug from the port labeled 2 EXT on the back of the device and then connect a phone to this port Connect the DSL filter to the parallel splitter Connect the DSL modem to the parallel splitter Connect the parallel splitter to the wall jack Run a fax test When the phone rings the device automatically answers after the number of rings you set in the Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax Case I Shared voice fax line with answering machine If you receive both voice calls and fax calls at the same phone number and you also have an answering machine that answers voice calls at this phone number set up the device as described in this section Figure 9 9 Back view of the device Telephone wall jack 2 Use the phone cord provided to connect to the 1 LINE port on the back of the device 3 Answering machine 4 Telephone optional Set up faxing for the device some models only 117 Chapter 9 118 To set up the device with a shared voice fax line with answering machine 1 2 9 8 Remove the white plug from the port labeled 2 EXT on the back of the device Unplug your answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the device Ey NOTE If you do not connect your answering machine directly to the device fax tones from a sending fax machine might
29. sure the sides of the proof sheet touch the right and front edges Close the lid 2 Make sure the same memory card or storage device you used to print the proof sheet is still inserted in the device when you scan that proof sheet 3 Make sure you have photo media loaded into the device 64 Work with memory devices some models only 4 5 Press the Photo Menu button Choose the appropriate display For color display models a Press the arrow keys to select View amp Print and then press OK b Press the arrow keys to select Projects and then select Proof Sheet c Press the arrow keys to select Scan Proof Sheet and then press OK d When prompted select the paper size and paper type and then press OK For two line display models A Press the Proof Sheet button press the arrow keys to select Scan and then press OK The device scans the proof sheet and prints the selected photos Print panoramic photos The device enables you to select multiple panoramic photos from your memory card or storage device and print them EY NOTE The device will not stitch multiple photos together to create a panoramic photo you must use another software application such as HP Photosmart software To print a panoramic photo 1 Insert a memory card into the appropriate slot on the device or connect a storage device to the front USB port Press Photo Menu The Photosmart Express menu appears By default View amp Prin
30. 1 Turn off the device 2 Lift the ADF 3 Clean the glass by using a soft lint free cloth that has been sprayed with a mild glass cleaner Dry the glass with a dry soft lint free cloth Z CAUTION Use only glass cleaner to clean the scanner glass Avoid cleaners that contain abrasives acetone benzene and carbon tetrachloride all of which can damage the scanner glass Avoid isopropyl alcohol because it can leave streaks on the glass CAUTION Do not spray the glass cleaner directly on the glass If too much glass cleaner is applied the cleaner could leak under the glass and damage the scanner 4 Close the ADF and turn on the device Clean the automatic document feeder ADF The ADF requires periodic cleaning depending on the amount of use and the type of paper that is fed through it If you use the ADF several times per week monthly cleaning is recommended Set up a cleaning routine that is appropriate for the device If streaks exist on scanned documents cleaning the ADF frame might solve the problem Clean the device 153 Chapter 10 To clean the ADF 1 Turn off the device 2 Lift the ADF 3 Locate the ADF frame on the underside of the ADF 4 Press the ADF frame release 154 Maintain and troubleshoot 5 Unhook and remove the ADF frame 6 Clean the ADF frame by using a soft lint free cloth that has been sprayed with a mild glass cleaner Clean both sides of the transparent film
31. 123 123 123 123 type the following address into the Web browser http 123 123 123 123 EY NOTE The printer must be connected to the network The IP address of the device can be obtained from the control panel 2 Click the Settings tab 3 Under Address Book click Direct Digital Filing Speed dial 4 Enter the information for the speed dial entry and then modify any scan settings that you want to change Ey NOTE You can also add a personal identification number PIN to help prevent unauthorized people from using this speed dial After the PIN is set the device control panel prompts for the PIN whenever the speed dial is used To disable the PIN leave the PIN field blank 5 Click Add The entry is added to the Direct Digital Filing Speed dial Address Book Scan an original to a network folder You can scan originals directly into a network folder without any computer based software The shared folder can reside on a file server or on any computer on your network Before using this feature you must set up a folder location in the Direct Digital Filing Speed dial address book by using the embedded Web server EWS as described in Scan an original 53 Chapter 6 the previous section For more information also see Set up network folders as speed dial entries some models or the Getting Started Guide that came with the device To send a scan to a network folder 1 Load the original on the scanner glass or
32. 15 Control Panel cion A ite eee ed E ene it 15 Control panel buttons and lights oooooonnoninnnicocccononnncnnccnocincnananoncnnncnnnnnnnnnnnnananannn nos 16 Golor display fin mont aee ee ER E DI AAA hs doit ean Da oats ce Aa E ents 18 Two linie display e cene eee e ERE PRENDE FERRE RU EUR en M RD i 19 Connection information x nire doc 19 Install the accessories Install the luplexern cocina netter terre e en de oed eden teen rin 21 Install Trayc25 isi cen tite m te a MiG cian seti tbe Dur Menor 21 Turn on accessories in the print driver ss 22 To turn on accessories on Windows computers sssssssssseseen nenne 23 To turn on accessories on Macintosh computers cc ecceeeeeeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeees 23 Use the all in one Use control panel menus vico tede deer nana ne 24 Control panel message types sise 25 Status MESSages CE 25 Warning MESSAGES 5 2 tee a ERE ea Coen E ge dla bet bo ees nut pb 25 Ertor messages eee i e ia Penance bee oe fente 25 Critical error messages edente dee EE hele are 25 Change device settirigs eiie eren e el etd sdb eei tei qtd nude oe 25 Use the HP Solution Center Windows cccccececeeeeecceeeeeeeeeeeeaaeeeeeeeseeseceeaeeeeeeeeeeseeneeaees 26 Use the HP photo and imaging software ssssee emen 26 Text and symbols rti tie A ta 28 Type numbers and text on the control panel keypad
33. 7 After the scanner is idle and has returned to its parked position press the Power button to turn off the device Remove the control panel faceplate Complete the following steps once you have removed the ink cartridges and printheads E NOTE This information does not apply to customers in Japan Z CAUTION The device must be unplugged before following these steps CAUTION The replacement device will not be shipped with a power cord Store the power cord in a safe place until the replacement arrives To remove the control panel faceplate 1 Press the Power button to turn off the device 2 Unplug the power cord and then disconnect it from the device Do not return the power cord with the device Prepare the device for shipment 205 Appendix B 3 Remove the control panel faceplate as follows a Lift the ADF lid b Use either your finger or insert a thin object in the tab on the upper right corner of the control panel faceplate to pry the control panel faceplate off 4 Retain the control panel faceplate Do not return the control panel faceplate with the HP All in One Z CAUTION The replacement device might not come with a control panel faceplate Store your control panel faceplate in a safe place and when the replacement device arrives reattach your control panel faceplate You must attach your control panel faceplate to use the control panel functions on the replacement device E NOTE See the setup pos
34. 802 3 or Wireless 802 11 In the IP Address Configuration section select Manual IP and enter the static IP address Enter the Manual Subnet Mask and Manual Default Gateway if necessary and then click Apply For more information see Troubleshooting tips and resources NOTE It is not recommended that you assign a static IP address to the device However a static IP address might resolve certain setup and printing problems such as a conflict with a personal firewall Configure Direct Digital Filing settings Click the Settings tab and then click Direct Digital Filing Speed dial Automatic fax report printing Click the Settings tab and then click Fax in the left pane Then click the Advanced tab Setting up the dial type Click the Settings tab and then click Fax in the left pane Then click the Basic tab Setting up redial options Click the Settings tab and then click Fax Click the Advanced tab Order supplies On any tab click the Order Supplies button and then follow the onscreen instructions Support On any tab click the Support button and then select a support option Configure Bluetooth settings Click the Bluetooth tab Set the date and time Click the Settings tab click Time Services in the left pane type the necessary values in the fields and then click Apply Change tray settings Click Paper Handling on the Services tab Perform device maintenance tasks Click the Services tab HP Pri
35. Connected to Correct Port on Fax test failed The Using Correct Type of Phone Cord with Fax test failed The Dial Tone Detection test failed The Fax Line Condition test failed The Fax Hardware Test failed Solution Turn off the device by using the Power button located on the control panel and then unplug the power cord from the back of the device After a few seconds plug the power cord in again and then turn the power on Run the test again If the test fails again continue reviewing the troubleshooting information in this section Try to send or receive a test fax If you can send or receive a fax successfully there might not be a problem If you are running the test from the Fax Setup Wizard Windows or HP Fax Setup Utility Mac OS make sure the device is not busy completing another task such as receiving a fax or making a copy Check the display for a message indicating that the device is busy If it is busy wait until it is finished and in the idle state before running the test Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall ja
36. For more information see To calibrate the linefeed To align the printheads Whenever you replace a printhead the device automatically aligns the printheads to ensure the best print quality However if the appearance of your printed pages indicates that the printheads are misaligned you can start the alignment process manually Control panel Press the Setup button select Tools select Align Printer and then press OK Press OK when the alignment is done to continue Embedded Web server Click the Settings tab click Device Services in the left pane select Align Printheads from the drop down list in the Print Quality section and then click Run Diagnostic Toolbox Windows Click the Services tab and then click Align Printheads and follow the onscreen instructions HP Printer Utility Mac OS Click Align from the Information and Support panel 146 Maintain and troubleshoot To calibrate the linefeed Control panel Press theSetup button select Tools select Calibrate Linefeed and then press OK Embedded Web server Click the Settings tab click Device Services in the left pane select Calibrate Linefeed from the drop down list in the Print Quality section and then click Run Diagnostic Toolbox Windows Click the Services tab and then click Calibrate Linefeed and follow the onscreen instructions HP Printer Utility Mac OS Click Calibrate Linefeed from the Information and Support panel To cl
37. Make sure the computer that you are using is connected to the network Check your Web browser Make sure the Web browser meets the minimum system requirements For more information see System requirements Check the device IP address To check the IP address of the device from the control panel color display models only press the Setup button select Network select View Network Settings and then select either Display Wired Summary or Display Wireless Summary For devices with a two line display the user must obtain the IP address by printing a network configuration page Press the Setup button select Network select Network Settings and then select Print Network Configuration Page Ping the device using the IP address from the command prompt For example if the IP address is 123 123 123 123 type the following at the MS DOS prompt Cr Ping 123 123 123 123 If a reply appears the IP address is correct If a time out response appears the IP address is incorrect Solve device management problems 187 Chapter 10 Troubleshoot installation issues If the following topics do not help see Support and warranty for information about HP support Hardware installation suggestions Software installation suggestions Solve alignment page problems Solve software installation problems Solve network problems Solve wireless problems Hardware installation suggestions Check the device Make sure that a
38. Network Settings and then select either Display Wired Summary or Display Wireless Summary Two line display To view the IP address of the device you must print the network configuration page For more information see Understand the network configuration page To Change IP settings The default IP setting for the IP settings is Automatic which sets the IP settings automatically However if you are an advanced user you might want to manually change the IP address subnet mask or the default gateway Z CAUTION Be careful when manually assigning an IP address If you enter an invalid IP address during the installation your network components will not be able to connect with the device Press the Setup button Press the arrow keys until Network is highlighted and then press OK Select Advanced Setup select IP Settings and then select Manual IP Settings Press the number next to the IP setting 1 IP Address 2 Subnet Mask 3 Default Gateway 5 Enter your changes and then press OK pon Set up faxing for the device some models only After completing all the steps in the getting started guide use the instructions in this section to complete your fax setup Keep your getting started guide for later use In this section you will learn how to set up the device so that faxing works successfully with equipment and services you might already have on the same phone line Xx TIP You can also use the
39. Number is the main product identifier in the regulatory documentation and les reports this number should not be confused with the marketing name or the product numbers 2 The product was tested in a typical configuration with Hewlett Packard personal computer systems 05 May 2006 Chan Kum Yew Director Quality Local Contact for regulatory topics only European Contact Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany USA Contact Hewlett Packard Company HPCC 20555 S H 249 Houston Texas 77070 Australia Contact Hewlett Packard Australia Ltd Product Regulations Manager 31 41 Joseph Street Blackburn Victoria 3130 Australia Declaration of conformity 227 Appendix D Environmental sustainability program Hewlett Packard is committed to providing quality products in an environmentally sound manner HP continuously improves the design processes of its products to minimize the negative impact on the office environment and on the communities where devices are manufactured shipped and used HP has also developed processes to minimize the negative impact of the disposal of the device at the end of its printing life For more information about HP s environmental sustainability program see www hp com hpinfo globalcitizenship environment index html Reduction and elimination Paper use This product s two sided duplex printing and N up printing feature which allows you to print multiple pa
40. Product Specifications Safety TEC 60950 1 2001 EN 60950 1 2001 EN 60825 1 1994 A1 2002 A2 2001 Class 1 for LEDs EMC CISPR 22 1993 Al A2 EN 55022 1994 A1 A2 Class B CISPR 24 1997 Al A2 EN 55024 1998 Al A2 IEC 61000 3 2 2000 EN 61000 3 2 2000 IEC 61000 3 3 1994 A1 2001 EN 61000 3 3 1995 A1 2001 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 Class B Telecom TBR 21 1998 Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC and the R amp TTE Directive 1999 5 EC Annex IT and carries the CE marking accordingly 1 This product is assigned a Regulatory model number that stays with the regulatory aspects of the design The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports this number should not be confused with the marketing name or the product numbers 2 The product was tested in a typical configuration with Hewlett Packard personal computer systems 05 May 2006 Chan Kum Yew Director Quality Local Contact for regulatory topic European Contact wien Pasar d GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany USA Contact Hewlett Packard Company HPCC 20555 S H 249 Houston Texas 77070 Australia Contact Hewlett Packard Australia Ltd Product Regulations Manager 31 41 Joseph Street Blackburn Victoria 3130 Australia
41. TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Wa
42. To send a scan to a program on a computer from the control panel network connection 1 Load the original on the scanner glass or in the ADF For more information see Load the originals 2 Press the Scan Menu or Scan To button 3 Select Select Computer 54 Scan 4 Select a computer name from the list of available computers and then press OK 5 Press the arrow keys to select the program that you want to use such as the HP photo and imaging software 6 Press OK or START SCAN Scan an original to a memory device You can send the scanned image as a JPEG image or a PDF file to the memory card that is currently inserted or to a storage device that is currently attached to the front USB port You also have other scanning options including quality and paper size settings To scan to a memory device 1 Load your original print side down in the right front corner of the glass or in the ADF 2 Insert the memory device 3 Press START SCAN The Scan Menu appears listing various options or destinations The default destination is whichever one you selected the last time you used this menu e f your device is directly connected to your computer the Scan To menu appears 4 Press the arrow keys to highlight Memory Device and then press OK The device scans the image and saves the file to the memory card or storage device Use Webscan via embedded Web server Webscan is a feature of the embedded Web server that lets you scan ph
43. Understand specifications for supported media Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct media to use with your device and determine what features will work with your media Understand supported sizes Understand supported media types and weights Understand supported sizes EY NOTE Tray 2 and the duplexer are available with some models Media size Tray 1 Tray 2 Duplexer ADF Standard media sizes U S Letter 216 x 279 mm 8 5 x v v v Y 11 inches 8 5 x 13 inches 216 x 330 mm v v U S Legal 216 x 356 mm 8 5 x v v v 14 inches A4 210 x 297 mm 8 3 x 11 7 v Y v v inches U S Executive 184 x 267 mm 7 25 x 10 5 inches v v v v Select print media 33 Chapter 3 34 continued Media size Tray 1 Tray 2 Duplexer ADF U S Statement 140 x 216 mm 5 5 x 8 5 inches v v B5 182 x 257 mm 7 17 x 10 12 v v v v inches A5 148 x 210 mm 5 8 x 8 3 v v v inches 6 x 8 inches v v Borderless A4 210 x 297 mm v 8 3x 11 7 inches Borderless A5 148 x 210 mm v 5 8 x 8 3 inches Borderless B5 182 x 257 mm v 7 17 x 10 12 inches Envelopes U S 10 Envelope 105 x 241 v mm 4 12 x 9 5 inches Monarch Envelope 98 x 191 mm yf 3 88 x 7 5 inches HP Greeting Card Envelope 111 y x 152 mm 4 38 x 6 inches A2 Envelope 111 x 146 m
44. Wireless and follow the onscreen instructions To set up the device on a wireless network Mac OS PON gt Set up the device hardware see the getting started guide Ensure an AirPort card is installed on the computer Close any applications that are running on your computer system Open the AirPort Setup Assistant from the Utilities folder Refer to the AirPort documentation for details on setting up on wireless networks Set up the device for wireless communication some models only 133 Chapter 9 For ad hoc networks click the AirPort icon on the menu bar and select hpsetup under Computer to Computer Networks For wireless networks click the AirPort icon and then click Other to join the network Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the setup icon on the Starter CD On the CD menu click Install Software and follow the onscreen instructions On the Connection Type screen select the wireless network option and then click Done Follow the onscreen instructions in the Network Printer Setup Utility which starts running automatically to install the printer driver To turn off wireless communication On the control panel press Setup then select Network Menu then select Wireless Radio and then select either On or Off Guidelines for reducing interference on a wireless network The following tips will help reduce the chances for
45. cleanout part by inserting it as shown Push down on the two tabs until the part snaps into place Ey NOTE If the cleanout part is not replaced correctly future jamming might occur 196 Maintain and troubleshoot 11 Close the ADF and replace the document feeder tray Tips for avoiding jams Make sure that nothing is blocking the paper path Do not overload the trays For more information see Understand specifications for supported media Load paper properly and when the device is not printing For more information see Load media and Load an original in the automatic document feeder ADF When reinserting Tray 2 optional into the device do so gently Forceful insertion with a full stack of paper may cause sheets to slide up within the device causing it to jam or pick multiple sheets at one time Do not use media that is curled or crumpled Always use media that conforms with specifications For more information see Select print media Make sure the output tray is not overly full Make sure media is aligned against the right side of a tray Make sure the media length and width guides are adjusted snugly against the media but do not crinkle or bend it Clear jams 197 A HP supplies and accessories This section provides information on HP supplies and accessories for the device The information is subject to changes visit the HP Web site www hpshopping com for the latest updates You may also m
46. computers connected to the device using a hub or router All features are supported including Webscan Follow the instructions in the getting started guide and then see To share the device on a locally shared network in this guide for further instructions Printer sharing Up to five computers The host computer must be turned on at all times or the other computers cannot print to the device All features resident on the host computer are supported Only print is supported from the other computers Follow the instructions in To share the device on a locally shared network 802 11 wireless Up to five computers connected to the device using a hub or router All features are supported including Webscan Follow the instructions in Set up the device for wireless communication some models only HP bt300 Printer and PC Adapter with One Bluetooth device or computer Printing from a Bluetooth device such Follow the instructions in Set up the device for Understand the HP All in One parts 19 Chapter 1 Description Bluetooth Wireless Technology Recommended number of connected computers for best performance Supported software features as a PDA camera phone or Bluetooth enabled computer Setup instructions Bluetooth communication 20 Get started 2 Install the accessories This section contains the following
47. connected computer is slowed down when many users print to the device Only the printing function is shared Scan Copy and Fax functions are not shared Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers Right click the device icon click Properties and then click the Sharing tab Click the option to share the device and give it a share name To share the device with client computers that use other versions of Windows click Additional Drivers to install those drivers as a convenience to the users You must have the Starter CD in your CD drive 126 Configure and manage Network connection If the device has network capability it can be shared in a network environment by connecting it directly to the network This type of connection offers the ability to manage the device using the embedded Web server from any computer on the network NOTE Microsoft Internet Explorer 6 0 must be installed on the computer system to run the installation program Choose the installation option for the type of network you have Client server network If your network has a computer acting as a dedicated print server install the device software on the server and then install the device software on the client computers For more information see To install the device on a network and To install the device software on client computers This
48. device Microsoft stack If you have Windows XP with Service Pack 2 installed on your computer then your computer has the Microsoft Bluetooth Protocol Stack The Microsoft stack allows you to install an external Bluetooth adapter automatically If your Bluetooth adapter supports the Microsoft stack but it does not install automatically then you do not have the Microsoft stack on your computer Check the documentation that came with the Bluetooth adapter to see if it supports the Microsoft stack Widcomm Broadcom stack If you have an HP computer with Bluetooth built in or if you have installed an HP Bluetooth adapter then your computer has the Widcomm Broadcom stack If you have an HP computer and plug in an HP Bluetooth adapter it will install automatically using the Widcomm Broadcom stack To install and print using the Microsoft stack Ey NOTE Make sure that you have installed the device software on the computer The purpose of installing the software is to make sure the printer driver is available for the Bluetooth connection Therefore if you have already installed the software you do not need to reinstall it If you want both a USB and a Bluetooth connection to the device install the USB connection first For more information see Direct connection However if you do not want a USB connection select Directly to the computer on the Connection Type screen Also on the Connect Your Device Now screen select the check box next
49. device with a shared voice fax line 1 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device Ey NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Do one of the following Ifyou have a parallel type phone system remove the white plug from the port labeled 2 EXT on the back of the device and then connect a phone to this port Ifyou have a serial type phone system you might plug your phone directly on top of the device cable which has a wall plug attached to it Set up faxing for the device some models only 109 Chapter 9 3 Now you need to decide how you want the device to answer calls automatically or manually If you set up the device to answer calls automatically it answers all incoming calls and receives faxes The device will not be able to distinguish between fax and voice calls in this case if you suspect the call is a voice call you will need to answer it before the device answers the call To set up the device to answer calls automatically turn on the Auto Answer setting If you set up the device to answer faxes manually you must be available to respond in person to incoming fax calls o
50. does not accept printhead Device takes a long time to print Blank or partial page printed e Something on the page is missing or incorrect e Placement of the text or graphics is wrong The device prints half a page then ejects the paper The device shuts down unexpectedly Check the power and power connections Make sure the device is connected firmly to a functioning alternating current AC power outlet For voltage requirements see Electrical specifications Error message appears on control panel display A non recoverable error has occurred Disconnect all cables such as power cord network cable and USB cable wait about 20 seconds and reconnect the cables If the problem persists visit the HP Web site www hp com support for the latest troubleshooting information or product fixes and updates The device is not responding nothing prints If the device supports wireless communication see also Solve wireless problems Check the device setup For more information see Troubleshooting tips and resources 158 Maintain and troubleshoot Check the printhead initialization When printheads are installed or replaced the device automatically prints a few alignment pages to align the printheads This process takes about 12 minutes Until this process is complete only the automatic alignment pages can be printed Check the device software installation If the device is turned off
51. from your browser To view a list of speed dial entries Embedded Web server network connection Open the embedded Web server click the Settings tab and then click Fax Speed dial in the left pane HP Device Manager Mac OS Launch HP Device Manager click Information and Settings and then select Fax Speed Dial Settings from the drop down list HP Photosmart Software Open the HP Photosmart Software and follow the instructions in the onscreen Help 46 Use the all in one 4 Print This section contains the following topics Change print settings Print on both sides duplexing e Cancel a print job Change print settings You can change print settings such as paper size or type from an application or the printer driver Changes made from an application take precedence over changes made from the printer driver However after the application is closed the settings return to the defaults configured in the driver EY NOTE To set print settings for all print jobs make the changes in the printer driver For more information about the features of the Windows printer driver see the online help for the driver For more information about printing from a specific application see the documentation that came with the application To change settings from an application for current jobs Windows 1 Open the document that you want to print 2 On the File menu click Print and then click Setup Properties
52. hear noise turn off your DSL modem and completely remove power for at least 15 minutes Turn the DSL modem back on and listen to the dial tone again EY NOTE You might notice static on the phone line again in the future If the device stops sending and receiving faxes repeat this process If the phone line is still noisy contact your telephone company For information on turning your DSL modem off contact your DSL provider for support If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack Solve fax problems 181 Chapter 10 The device is having problems sending a manual fax Solution Ey NOTE This possible solution applies only in the countries regions that receive a 2 wire phone cord in the box with the device including Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela and Vietnam Make sure the telephone you use to initiate the fax call is connected directly to the device To send a fax manually the telephone must be connected directly to the port labeled 2 EXT on the device as shown below 1 Telephone wall jack 2 Us
53. human contact during normal operation In order to avoid the possibility of exceeding the FCC radio frequency exposure limits human proximity to the antenna shall not be less than 20 cm 8 inches during normal operation FCC statement 215 Appendix D Notice to users of the U S telephone network Notice to users of the U S telephone network FCC requirements This equipment complies with FCC rules Part 68 On this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalent Number REN for this equipment If requested provide this information to your telephone company An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment connects to the telephone network through the following standard network interface jack USOC RJ 11C The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called Too many devices on one line might result in failure to ing in response to an incoming call In most but not all areas the sum of the RENs of all devices should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to dete
54. in the automatic document feeder ADF For more information see Load the originals 2 Press Digital Filing and then do one of the following Select a destination from the speed dial entries on the display Select a destination by pressing one of the five speed dial buttons on the display EY NOTE ff a PIN has been set up for the speed dial entry you must enter your PIN before continuing 3 Press START SCAN EY NOTE The connection might take some time depending on network traffic and connection speed Scan an original to a program on a computer direct connection Use the following steps if your device is directly connected to a computer via a USB cable When the scan is complete the program that you have selected opens and displays the document that you have scanned To send a scan to a program on a computer from the HP photo and imaging software 1 Atthe computer open the HP photo and imaging software For more information see Use the HP photo and imaging software 2 See the onscreen Help for further instructions To send a scan to a program on a computer from the control panel direct connect 1 Load the original on the scanner glass or in the ADF For more information see Load the originals 2 Press the Scan Menu or Scan To button 3 Press the arrow keys to select the program that you want to use such as the HP photo and imaging software and then press OK 4 Press START SCAN
55. label on the printhead latch Press down firmly on the printhead to ensure proper contact 8 Pull the printhead latch all the way forward and then press down to ensure that the latch is properly engaged You might have to apply some pressure to engage the latch 9 Close the top cover 10 Wait while the device initializes the printheads and prints the alignment pages If the device does not print the pages start the alignment process manually For more information see To align the printheads Store printing supplies This section covers the following topics e Store ink cartridges Store printheads Store ink cartridges Ink cartridges can be left in the device for extended periods of time If you remove the ink cartridges place them in an airtight container such as a resealable plastic bag Store printheads Printheads can be left in the device for extended periods of time If you remove the printheads place them in an airtight container such as a resealable plastic bag Clean the device This section provides instructions for keeping the device in top working condition Perform these maintenance procedures as necessary 152 Maintain and troubleshoot Dust or dirt on the scanner glass ADF lid backing or ADF frame can slow down performance degrade the quality of scans and affect the accuracy of special features such as fitting copies to a certain page size Clean the scanner glass To clean the scanner glass
56. not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back Figure 9 10 Example of a parallel splitter If your computer has one phone port set up the device as described below Figure 9 11 Back view of the device 1 Telephone wall jack Telephone cord connected to the parallel splitter Parallel splitter Telephone optional Answering machine OI AJ O N Computer with modem Set up faxing for the device some models only 119 Chapter 9 120 7 Use the phone cord supplied in the box with the device to connect to the 1 LINE port To set up the device on the same phone line as a computer with one phone port 1 2 o 10 Remove the white plug from the port labeled 2 EXT on the back of the device Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the device Unplug your answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the device Ey NOTE Ifyou do not connect your answering machine directly to the device fax tones from a sending fax machine might be recorded on your answering machine and you probably will not be able to receive faxes with the device Using the phone cord supplie
57. page document from the glass 2 Enter the fax number by using the keypad press Speed Dial or a one touch speed dial button to select a speed dial or press Redial Pause to redial the last number dialed xy TIP To add a pause in the fax number you are entering press Redial Pause or press the Symbols button repeatedly until a dash appears on the display 3 Press START FAX Black or START FAX Color If the device detects an original loaded in the automatic document feeder it sends the document to the number you entered If the device does not detect an original loaded in the automatic document feeder the Fax from glass prompt appears Make sure your original is loaded print side down on the glass and then select Yes xy TIP Ifthe recipient reports issues with the quality of the fax you sent you can try changing the resolution or contrast of your fax Send a fax manually from a phone You can send a fax from a telephone on the same phone line if you prefer to use the keypad on your phone instead of the keypad on the control panel of the device You can do this by plugging in a phone into the 2 EXT port on the back of the device When you send a fax manually you can hear the dial tones telephone prompts or other sounds through the handset on your telephone This makes it easy for you to use a calling card to send your fax Depending on how the recipient has their fax machine set up the recipient migh
58. per ISO 7779 Sound pressure bystander position LpAd 55 dBA Sound power LwAd 6 9 BA 212 Device specifications Supported devices USB flash drives HP has fully tested the following USB flash drives with the device SanDisk Cruzer Micro High speed 0120 256 256 MB lomega Micro Mini Full speed 064 0417450 YCAE032171 128 MB Kingston DataTraveler Il High speed KF112504 f5274 006 128 MB and 256 MB Sony Microvault High speed D04825AB 256 MB Lexar Media JumpDrive 256 MB Note You might be able to use other USB flash drives with the device However HP cannot guarantee that they will function properly with the device because they have not been fully tested Memory card specifications Maximum recommended number of files on a memory card 1 000 Maximum recommended individual file size 12 megapixel maximum 8 MB maximum Maximum recommended memory card size 1 GB solid state only B NOTE Approaching any of the recommended maximums on a memory card might cause the performance of the device to be slower than expected Supported memory card types CompactFlash Memory Stick Memory Stick Duo Memory Stick Pro Secure Digital MultiMediaCard MMC e xD Picture Card Other memory cards including Memory Stick Magic Gate Duo Memory Stick Duo and Secure Multimedia Card are supported with the use of an adapter See the instructions that came with your memory card for more informati
59. photos on the memory card will not print causing the print job to cancel 186 The device prints half a page then ejects the paper ssss 187 Solve device management problems sssssssssssesesesseeeeeeeeee nennen nennen nnn 187 Embedded Web server cannot be opened sss 187 Troubleshoot installation issues ssse enne emen nne 188 Hardware installation suggestions ssssee eem 188 Software installation suggestions ssseseeene eene 188 Solve alignment page problems ssssssssssssssses ener nnne 189 Solve software installation problems ssseeee emen 189 Solve network problems eret Eines 190 Solve Wireless Problema tc eiii 191 Cl arjams M M beeen 192 Clear a jam in the device etii core e ee rai eee con ido ae eee ei due 193 Clear jams in the ADF eee p cde iere ee avin cer epe ue it pe ie ede e ege ees 195 Tips for avoiding Jams s cc ee e Ree eere enin Ree CERE EP ER ER eR EIS 197 A HP supplies and accessories Order printing supplies online sis 198 ACCESSOrIeS zB EE 198 SUPE gp EE 198 IrniK cartridges 3 RE E Ee Reed tente hes 198 Printheads nn tr Re Et Tous PE re Mc d Pee dete ee eh ehe es 199 HP m dia i iE OE SPA SEI IMS Tin 199 B Support and warranty Obtain electronic SUPPO 82824 A ee ide e He dade 200 Obtai
60. que les sp cifications techniques d Industrie Canada ont t respect es N anmoins cette abr viation ne signifie en aucun cas que l appareil a t valid par Industrie Canada Pour leur propre s curit les utilisateurs doivent s assurer que les prises lectriques reli es la terre de la source d alimentation des lignes t l phoniques et du circuit m tallique d alimentation en eau sont le cas ch ant branch es les unes aux autres Cette pr caution est particuli rement importante dans les zones rurales Le num ro REN Ringer Equivalence Number attribu chaque appareil terminal foumit une indication sur le nombre maximal de terminaux qui peuvent tre connect s une interface t l phonique La terminaison d une interface peut se composer de n importe quelle combinaison d appareils condition que le total des num ros REN ne d passe pas 5 Bas sur les r sultats de tests FCC Partie 68 le num ro REN de ce produit est 0 0B This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Users should ensure for their own protection that the electrical ground connections of the pow
61. recently dialed number or inserts a 3 second pause in a fax number 35 START SCAN Starts a scan job and sends it to the destination you selected using the Scan To button Understand the HP All in One parts 17 Chapter 1 Color display 4 NOTE This type of display is available on some models The following icons appear at the bottom of the color display to provide important information Some of the icons appear only if your device has network capability For more information about networking see Configure network options Icon Purpose Shows the amount of ink in the ink cartridge The color of the icon corresponds to the color of the ink cartridge and the fill level of the icon corresponds to the fill level of the ink cartridge Shows that an unknown ink cartridge is inserted This icon might appear if an ink cartridge contains non HP ink Shows that a wired network connection exists E he ES Ie Shows that the device has wireless networking capability but no wireless network connection exists This icon is gray when a wireless network signal is not available and blue when a signal exists This is for infrastructure mode This feature is supported on some models For more information see Set up the device for wireless communication some models only g Shows that a wireless network connection exists The signal strength is indicated by the number of curved lines This is f
62. select Default Tray or Tray Lock Click OK or Apply after changing the desired tray settings Print on special and custom sized media To print on special or custom sized media Windows To print on special or custom sized media Mac OS To print on special or custom sized media Windows 1 2 D Load the appropriate media For more information see Load media With a document open click Print on the File menu and then click Setup Properties or Preferences Click the Paper Features tab Select the media size from the Size is drop down list To set a custom media size a Click the Custom button b Type a name for the new custom size c In the Width and Height boxes type the dimensions and then click Save d Click OK twice to close the properties or preferences dialog box Open the dialog box again e Select the new custom size To select the media type a Click More in the Type is drop down list b Click the desired media type and then click OK Select the media source from the Source is drop down list Change any other settings and then click OK Print your document To print on special or custom sized media Mac OS 1 2 3 Load the appropriate media For more information see Load media On the File menu click Page Setup Select the media size Print on special and custom sized media 41 Chapter 3 4 To set a custom media size a Click Manage Custom Sizes in the Paper Siz
63. set the fax speed used to communicate between your device and other fax machines when sending and receiving faxes The default fax speed is Fast If you use one of the following setting the fax speed to a slower speed might be required An Internet phone service APBXsystem Fax over Internet Protocol FolP An integrated services digital network ISDN service If you experience problems sending and receiving faxes you might want to try setting the Fax Speed setting to Medium or Slow The following table provides the available fax speed settings Fax speed setting Fax speed Fast v 34 33600 baud Medium v 17 14400 baud Slow v 29 9600 baud To set the fax speed from the control panel 1 Press Setup 2 Select Advanced Fax Setup and then press Fax Speed 3 Select an option using the arrow keys and then press OK Fax over the Internet You may subscribe to a low cost phone service that allows you to send and receive faxes with your device by using the Internet This method is called Fax over Internet Protocol FolP You probably use a FolP service provided by your telephone company if you Dial a special access code along with the fax number or Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection EY NOTE You can only send and receive faxes by connecting a phone cord to the port labeled 1 LINE on the device and not from the Ethernet por
64. setup case based on your answers Make sure to read and answer the following questions in the order they are presented 1 Do you have a digital subscriber line DSL service through your telephone company DSL might be called ADSL in your country region If you answered Yes proceed directly to Case B Set up the device with DSL You do not need to continue answering questions If you answered No continue answering questions Do you have a private branch exchange PBX phone system or an integrated services digital network ISDN system If you answered Yes proceed directly to Case C Set up the device with a PBX phone system or an ISDN line You do not need to continue answering questions If you answered No continue answering questions Do you subscribe to a distinctive ring service through your telephone company that provides multiple phone numbers with different ring patterns If you answered Yes proceed directly to Case D Fax with a distinctive ring service on the same line You do not need to continue answering questions If you answered No continue answering questions Are you unsure if you have distinctive ring Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line When you subscribe to this service each phone number will have a different ring pattern For example you can have single double and triple rings for the different numbers You mig
65. sized media Mac OS 41 Print borderless re gite A EET at a ege ae td 42 To print a borderless document Windows sssssssssssistrssrssssssterrrrrrrnrsnnssntnsnttnnnnnnnnnnn nn 42 To print a borderless document Mac OS 43 Set up speed dial entries some models only 43 Set up fax numbers as speed dial entries or groups sse 43 To set up speed dial entries ooooccooniccccnncnncccccccnonononccnnnonnonnncnnn cnn nn cnn nc ener To set up a speed dial group Set up network folders as speed dial entries some models 45 To set up speed dial entries issus 45 Print and view a list of speed dial entries sssssssseeem 46 To print a list of speed dial entries ssssss e 46 To view a list of speed dial entries ssssee mem 46 Print Change print settinigs xc teen eR ERR aH eget aad 47 To change settings from an application for current jobs Windows ss 47 To change default settings for all future jobs Windows eeem 47 To change settings Mac OS sine tds 47 Print on both sides duplexing eei e a i 48 Guidelines for printing on both sides of a page ssssm eH 48 To perform duplexing Windows 48 To perform automatic duplexing Mac OS ssssseee eene 49 Cancel a print Job ei pere e ARR LOU PORE PE a eto L
66. software that came with the device You can verify the fax is set up correctly by running the fax setup test from the control panel To run the fax test press Setup select Tools select Run fax test and then press OK This section contains the following topics Send a fax Receive a fax e Change fax settings Fax over the Internet Test fax setup Use reports Cancel a fax Send a fax You can send a fax in a variety of ways Using the control panel you can send a black and white or color fax You can also send a fax manually from an attached phone This allows you to speak with the recipient before sending the fax Send a basic fax 70 You can easily send a single or multiple page black and white fax by using the control panel EY NOTE If you need printed confirmation that your faxes were successfully sent enable fax confirmation before sending any faxes xy TIP You can also send a fax manually from a phone or by using monitor dialing These features allow you to control the pace of your dialing They are also useful when you want to use a calling card to charge the call and you have to respond to tone prompts while dialing Fax some models only To send a basic fax from the control panel 1 Load your originals For additional information see Load media EY NOTE If you are sending a multiple page fax you must load the originals in the document feeder tray You cannot fax a multiple
67. suivantes Directive basse tension 73 23 CEE Directive CEM 89 336 CEE Ce produit ne peut tre consid r comme respectant les directives CE que s il est aliment par l adaptateur CA portant le marquage CE fourni par HP Si ce produit dispose d une fonction t l communications il respecte galement les exigences essentielles de la directive CE suivante Directive RTTE 1999 5 CE Le respect de ces directives suppose la conformit aux normes europ ennes harmonis es Normes europ ennes r pertori es dans la D claration de conformit CE publi e par HP pour ce produit ou cette gamme de produits Les produits aux normes portent le marquage suivant CE La fonction t l communications de ce produit peut tre utilis e dans les pays de l UE et de l AELE suivants Allemagne Autriche Belgique Chypre Danemark Espagne Estonie Finlande France Gr ce Hongrie Irlande Islande Italie Lettonie Liechtenstein Lituanie Luxembourg Malte Norv ge Pays Bas Pologne Portugal R publique tch que Royaume Uni Slovaquie Slov nie Su de et Suisse Produits quip s de p riph riques LAN sans fil 2 4 GHz France L utilisation de cet quipement 2 4GHz Wireless LAN est soumise certaines restrictions Cet quipement peut tre utilis l int rieur d un b timent en utilisant toutes les fr quences de 2400 2483 5MHz Cha ne 1 13 Pour une utilisation en environnement ext rieur vous devez utiliser les
68. the arrow key to move down to Print Report and then press OK 3 Press the arrow key to move down to Fax Log and then press OK 4 Press OK again to print the log Cancel a fax You can cancel a fax you are sending or receiving at any time To cancel a fax A Press Cancel on the control panel to stop a fax you are sending or receiving If the device does not stop faxing press Cancel again The device prints any pages it has already started printing and then cancels the remainder of the fax This can take a few moments To cancel a number you are dialing A Press Cancel to cancel a number you are currently dialing Cancel a fax 85 Configure and manage This section is intended for the administrator or individual who is responsible for managing the device This section contains information about the following topics Manage the device Use device management tools Understand the self test diagnostic page Understand the network configuration page e Configure network options Setup faxing for the device some models only e Configure the device Windows e Configure the device Mac OS Setup the device for wireless communication some models only Setup the device for Bluetooth communication Uninstall and reinstall the software Manage the device Overview of management tasks Monitor the device Administer the device Overview of management tasks 86 Th
69. then press OK To enter numbers and symbols select the 123 button on the visual keyboard and then press OK To add a space To add a space press the right arrow button on the visual keyboard and then press OK EY NOTE Make sure you use the right arrow button on the visual keyboard to add a space You cannot add a space by using the arrow buttons on the control panel When you have highlighted the appropriate letter number or symbol press OK on the control panel to select it The selection appears on the color display xy TIP To erase a letter number or symbol select Clear on the visual keyboard and then press OK When you are finished entering text numbers or symbols select Done on the visual keyboard and then press OK Text and symbols 29 Chapter 3 Available symbols for dialing fax numbers some models only To enter a symbol such as press Symbols repeatedly to scroll through the list of symbols The following table provides the symbols that you can use in a fax or phone number sequence fax header information and speed dial entries Available symbols Description Displays an asterisk symbol when required for dialing Available when entering Fax header name speed dial names speed dial numbers fax or phone numbers and monitor dial entries When auto dialing the device enters a pause in the number sequence Displays a left or right parenthesis to separate numbers su
70. topics e Install the duplexer e Install Tray 2 Turn on accessories in the print driver Install the duplexer EY NOTE This feature is available with some models of the device You can print on both sides of a sheet of paper automatically when the optional automatic two sided printing accessory duplexer is installed For information on using the duplexer see Print on both sides duplexing To install the duplexer 1 Push the buttons on the rear access panel and remove the panel from the device 2 Slide the duplexer into the device until the unit locks into place Do not press the buttons on either side of the duplexer when installing the unit use them only for removing the unit from the device Install Tray 2 ES NOTE This feature is available with some models of the device Install the accessories 21 Chapter 2 Tray 2 can hold up to 350 sheets of plain paper For ordering information see Accessories To install Tray 2 1 Unpack the tray remove the packing tapes and materials and move the tray to the prepared location The surface must be sturdy and level 2 Turn off the device and disconnect the power cord 3 Set the device on top of the tray Z CAUTION Be careful to keep your fingers and hands clear of the bottom of the device 4 Connect the power cord and turn on the device 5 Enable Tray 2 in the print driver For more information see Turn on accessories in the
71. up the device with a computer dial up modem 1 2 5 6 7 Remove the white plug from the port labeled 2 EXT on the back of the device Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the device Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device Ey NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office If your modem software is set to receive faxes to your computer automatically turn off that setting EY NOTE If you do not turn off the automatic fax reception setting in your modem software the device will not be able to receive faxes Turn on the Auto Answer setting Optional Change the Rings to Answer setting to the lowest setting two rings Run a fax test When the phone rings the device automatically answers after the number of rings you set in the Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax Set up the device with a computer DSL ADSL modem
72. use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back e Figure 9 7 Example of a parallel splitter If your computer has one phone port set up the device as described below Figure 9 8 Back view of the device 1 Telephone wall jack 2 Phone cord provided with the device plugged into the 1 LINE port on the back of the device 3 Parallel splitter 114 Configure and manage 4 Computer 5 Telephone To set up the device on the same phone line as a computer with one phone port 1 2 Remove the white plug from the port labeled 2 EXT on the back of the device Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the parallel splitter Connect a phone cord from the parallel splitter to the port labeled 2 EXT on the back of the device Connect a phone to the parallel splitter Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device Ey NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office
73. very light or dark or might be printed on colored paper Unwanted lines Ink glue correction fluid or an unwanted substance might be on the scanner glass Try cleaning the scanner glass See Clean the device for more information Black dots or streaks Ink glue correction fluid or an unwanted substance might be on the scanner glass the scanner glass might be dirty or scratched or the ADF lid backing might be dirty Try cleaning the scanner glass and lid backing See Clean the device for more information If cleaning does not correct the problem the scanner glass or ADF lid backing might need to be replaced The defects might be on the original and not a result of the scanning process Unclear text Try adjusting the settings Make sure that the resolution and color settings are correct Size is reduced The HP software settings might be set to reduce the scanned image See the product software Help for more information about changing the settings Unable to scan to network folder Direct Digital Filing Ey NOTE The Direct Digital Filing feature does not support Windows Active Directory The device is not set up correctly on the network Make sure that the device is set up properly and connected to the network PING the device and make sure that it is responding The network folder has not been set up correctly Make sure the folder is created on the server For more information see the documentation available for
74. when printing an alert message should appear on your computer screen otherwise the device software might not be installed correctly To resolve this uninstall the software completely and then reinstall the device software For more information see Uninstall and reinstall the software Check the cable connections Make sure both ends of the network USB cable are secure e Ifthe device is connected to a network check the following Check the Link light on the back of the device Make sure you are not using a phone cord to connect the device The network hub switch or router is turned on and working properly Check the device setup for a network environment Ensure the correct device driver and printer driver port are being used For more information about network connections see Configure the device Windows Configure the device Mac OS or the documentation provided by your network vendors Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion However the firewall might block communication between the computer and the device If there is a problem communicating with the device try temporarily disabling the firewall If the problem persists the firewall is not the source of the communication problem Re enable the firewall If disabling the firewall allows you to communicate with the device you might want to assig
75. with the device check to make sure that the software that came with your modem is not set to receive faxes automatically Modems that are set up to receive faxes automatically take over the phone line to receive all incoming faxes which prevents the device from receiving fax calls If you have an answering machine on the same phone line with the device you might have one of the following problems e Your answering machine might not be set up properly with the device Your outgoing message might be too long or too loud to allow the device to detect fax tones and the sending fax machine might disconnect e Your answering machine might not have enough quiet time after your outgoing message to allow the device to detect fax tones This problem is most common with digital answering machines The following actions might help solve these problems When you have an answering machine on the same phone line you use for fax calls try connecting the answering machine directly to the device as described in Case I Shared voice fax line with answering machine Make sure the device is set to receive faxes automatically For information on setting up the device to receive faxes automatically see Receive a fax Make sure the Rings to Answer setting is set to a greater number of rings than the answering machine For more information see Set the number of rings before answering Disconnect the answering machine and then try receiving a fax If f
76. www hp be fr faxconfig Portugal www hp pt faxconfig 124 Configure and manage continued Spain www hp es faxconfig France www hp com fr faxconfig Ireland www hp com ie faxconfig Italy www hp com it faxconfig Configure the device Windows You can connect the device directly to a computer or you can share the device among other users on a network Ey NOTE Microsoft Internet Explorer 6 0 must be installed on the computer system to run the installation program Also you must have administrator privileges to install a printer driver on Windows 2000 Windows XP or Windows Server 2003 When setting up the device HP recommends that you connect it after you install the software because the installation program is designed to provide you with the easiest setup experience However if you have connected the cable first see To connect the device before installing the software Direct connection You can connect the device directly to your computer using a USB cable EY NOTE If you install the device software and connect the device to a computer running Windows you can connect additional devices to the same computer with USB cables without reinstalling the device software When setting up the device HP recommends that you connect the device after you install the software because the installation program is designed to provide you with the easiest setup experience However if you have connec
77. your operating system Make sure the folder name uses only the letters A through Z uppercase or lowercase and the numbers 1 through 9 Some common punctuation marks are also supported However do not use accented or special characters in the folder name Solve scan problems 173 Chapter 10 Make sure the folder has been shared and that users can both read and write to the folder For more information see the documentation available for your operating system Make sure the folder name is entered in the correct format in the EWS and that the username and password are entered correctly For more information see the information in the EWS The disk is full Make sure the server containing the folder has enough disk space available The device cannot create a unique filename using the assigned prefix and suffix The device can create up to 9 999 files using the same prefix and suffix If you have scanned many files to a folder change the prefix The filename prefix has not been set up correctly Make sure the folder name and filename prefix uses only the letters A through Z uppercase or lowercase the numbers 1 through 9 Some common punctuation marks are also supported However do not use accented or special characters in the folder name If unsupported characters are used in filename prefixes they will not appear correctly when the file is created The server name cannot be resolved Sending to network folder mi
78. 01 EkkBa forr ro amped 4 30210 6073603 Souh Af ica RSA 0860 104 771 Ela oros Elias 801 11 75400 Rest of West Africa 351213 17 6380 Elia am Kipo 8009 2654 Suomi 358 0203 66 767 852 2802 4098 Switzerland 41 0848 672 672 Magyarorsz g 06 40 200 629 xu 02 8722 8000 Indic 1 800 425 7737 Tw 66 2 353 9000 91 8028526900 62 21 350 3408 oar 497142249189 d Trinidad amp Tobago 1 800 711 2884 497142249189 P T rkiye 90 0212 444 0307 497142249189 da Ykpaiiua 044 230 51 06 497142249189 Ju 60054 4 4 Beal pal cal Le 9714 2249189 ol United Kingdom 44 0870 010 4320 353 1890923 902 United States 14800 474 6836 1700 503 048 ne Uruguay 0004 054 177 n 37 848 800871 Venezuela Caracas 58 212278 8666 Dress facons prede cere Vi amp t Nam 484 88234530 Support and warranty Hewlett Packard limited warranty statement HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Printheads 1 year Accessories 1 year A QUE of limited warranty Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects oo ON o Mm in materials and workmanshi
79. 0570000511 Argentina Buenos Aires 54 11 4708 1600 HAGEMRERGOHER 0033359800 Australia 1300 721 147 Australia 1902 910910 3 1588 3008 ovtofwvarrarty Luxembourg 352 900 40 006 sterreich 43 082087 4417 Luxemburg 352 900 40 007 17212049 Qs Malaysia 180088 8588 Bdg 432 070 300 005 Mauritius 262 262 210 404 Bdgique 22 070300004 M xico Ciudad de M xico 55 5258 9922 Bros Sao Filo 55 11 40047751 Mine pla Bras 0 800 709 7751 081 005 010 14800 474 6836 Neded and 31 0900 2020 165 Canada 1 800 hp invent New Zealand 0800441147 Central America amp h 1 Nigeria 01 271 2320 www hp com suppor The Car bbean Norge 47 815 62 070 chile 800 360 999 24791773 de om 021 3881 4518 Panam 1 800 11 2884 800 810 3888 Paraguay 009 80054 1 0006 Colombia Bogot 67 606 2191 Per 0800 10111 Colombia 01 800051 746 8366 philippines 2867 3551 Costa Rica 0 800 011 1046 Polska 22 5666 000 Cask republika 810222 222 Portugal 4351 808 201 492 Danmark 4 70 202 845 Puerto Rico 1 877 232 0689 1 999 119 Rep blica Dominicana 18007112884 Ecuador Ardina 00711 2884 Reunion 0820890323 Ecuador Pacifitel 1 800 225 528 Rom nia 0801 033 390 800 711 2884 Poccma hockea 095 777 3284 02 6910602 Jus Pocc ConkrMerep ypri 812 332 4240 El Salvador 800 6160 800 897 1415 T Espa a 34 902 010 059 Singapore 6 272 5300 France 33 0892 69 60 22 Slovensko 0850 111 256 Deutchland 49 01805 652 180 Souh Afia international 27 11 25893
80. 1 x 465 x 356 mm 20 9 x 18 3 x 14 inches With Duplexer Adds 64 mm 2 5 inches to the rear of the device With Tray 2 Adds 76 mm 3 inches to the height of the device Device weight does not include printheads or ink cartridges Device with A4 Letter size scanner glass L7300 L7500 14 2 kg 31 3 Ib Device with Legal size scanner glass L7600 L7700 14 76 kg 32 5 Ib With Duplexer Adds 0 95 kg 2 0 Ib With Tray 2 Adds 2 5 kg 5 5 Ib Product features and capacities Feature Connectivity Print method Capacity USB 2 0 compliant high speed USB host connector is only supported up to full speed Fast Ethernet 10 100Base TX for wired network connection some models only e 802 11b g wireless network some models only Drop on demand thermal inkjet printing Ink cartridges Four ink cartridges one each for black cyan magenta and yellow Printheads Two printheads one black and yellow and one magenta and cyan Supply yields Visit www hp com pageyield for more information on estimated ink cartridge yields Device languages HP PCL 3 enhanced Font support US fonts CG Times CG Times Italic Universe Universe Italic Courier Courier Italic Letter Gothic Letter Gothic Italic Duty cycle Up to 7500 pages per month Control panel language support Language availability varies by country region 208 Device specifications Bulgarian Croatian Cz
81. 132 radio turn off 100 reducing interference 134 regulatory information 219 SecureEasySetup SES 133 security 134 set up 129 set up on Mac OS 133 settings 130 turn off 134 wizard 131 wireless connection icons ad hoc 18 no connection exists 18 Wireless Setup Wizard 100 X xD Picture memory card insert 58 slot locating 14 58 Z Zoom in button 17 Zoom out button 17 2007 Hewlett Packard Development Company L P www hp com
82. Care Center representatives to serve you better prepare the following information if you need to call HP 1 Print the self test diagnostic page of the device For more information see Understand the self test diagnostic page If the device does not print get the following information ready e Device model Model number and serial number check the back of the device 2 Check the operating system that you are using such as Windows XP 3 If the device is connected to the network check the network operating system Support and warranty 4 Note how the device is connected to your system such as through USB or network connection 5 Obtain the version number of the printer software such as HP Officejet Pro L7500 Series Version 60 52 213 0 To find the version number of the printer driver open the printer settings or properties dialog box and click the About tab 6 If you have a problem printing from a particular application note the application and version number Telephone support numbers In many locations HP provides toll free telephone support during the warranty period However some of the support numbers listed below may not be toll free For the most current list of telephone support numbers see www hp com support Obtain HP telephone support 201 Appendix B A www hp com support 021 672 280 FE AX
83. Fax Setup Wizard Windows or HP Fax Setup Utility Mac OS to help you quickly set up some important fax settings such as the answer mode and fax header information You can access the Fax Setup Wizard Windows or HP Fax Setup Utility Mac OS through the software you installed with the device After you run the Fax Setup Wizard Windows or HP Fax Setup Utility Mac OS follow the procedures in this section to complete your fax setup Set up faxing for the device some models only 101 Chapter 9 Set up faxing parallel phone systems Before you begin setting up the device for faxing determine which kind of phone system your country region uses The instructions for fax setup differ depending on whether you have a serial or parallel type phone system If you do not see your country region listed in the table below you probably have a serial type phone system In a serial type phone system the connector type on your shared telephone equipment modems phones and answering machines does not allow a physical connection to the 2 EXT port on the device Instead all equipment must be connected at the telephone wall jack Ey NOTE In some countries regions that use serial type phone systems the phone cord that came with the device might have an additional wall plug attached to it This enables you to connect other telecom devices to the wall jack where you plug in the device e f your country region is listed in the ta
84. HP Officejet Pro L7300 L7500 L7600 L7700 User Guide HP Officejet Pro L7300 L7500 L7600 L7700 All in One series User Guide O invent Copyright information 2007 Copyright Hewlett Packard Development Company L P Edition 1 10 2006 Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Copyright C 1991 2 RSA Data Security Inc Created 1991 All rights reserved License to copy and use this software is granted provided that it is identified as the RSA Data Security Inc MD4 Message Digest Algorithm in all material mentioning or referencing this software or this function License is also granted to make and use derivative works provided that such works are identified as derived from the RSA Data Security Inc MD4 Message Digest Algorithm in all material mentioning or referencing the derived work RSA Data Security Inc makes no representations concerning either the merchantability of this software or the suitability of this software for any partic
85. Print Network Configuration Page Turn the wireless radio on and off The wireless radio is on by default as indicated by the blue light on the front of the device In order to stay connected to a wireless network the radio must stay on However if your device is connected to a wired network or you have a USB connection the radio is not used In this case you might want to turn the radio off 1 Press the Setup button 2 Press the arrow keys until Network is highlighted and then press OK 3 Select Wireless Radio and then select Yes to turn the radio on or No to turn the radio off Change advanced network settings The advanced network settings are provided for your convenience However unless you are an advanced user you should not change any of these settings The advanced settings include Link Speed IP Settings and Memory Card Security Set link speed You can change the speed at which data is transmitted over the network The default is Automatic 1 Press the Setup button 2 Press the arrow keys until Network is highlighted then press OK 100 Configure and manage 3 Select Advanced Setup then select Link Speed 4 Press the number next to the link speed that matches your network hardware 1 Automatic 2 10 Full e 3 10 Half 4 100 Full 5 100 Half To View IP settings Color display To view the IP address of the device from the control panel press the Setup button select Network select View
86. Pull out the extension on the output tray 38 Use the all in one To load Tray 2 1 Pull the tray out of the device by grasping under the front of the tray 2 Insert the paper print side down along the right of the tray Make sure the stack of paper aligns with the right and back edges of the tray and does not exceed the line marking in the tray EY NOTE Tray 2 can be loaded only with plain paper 3 Slide the media guides in the tray to adjust them for the size that you have loaded Load media 39 Chapter 3 4 Gently reinsert the tray 5 Pull out the extension on the output tray Configure trays EY NOTE Tray 2 is available with some models For ordering information see Order printing supplies online By default the device draws media from Tray 1 If Tray 1 is empty the device draws media from Tray 2 if it is installed and loaded with media You can change this default behavior by using the following features Tray Lock Use this feature to protect special media such as letterhead or preprinted media from accidental use If the device runs out of media while printing a document it will not use media from a locked tray to complete the print job Default Tray Use this feature to determine the first tray from which the device draws media 225 EY NOTE Touse the tray lock and default tray settings you must select the automatic tray selection option in the device software If the d
87. Scan speeds vary according to the complexity of the document Twain compliant interface e Resolution 2400 x 4800 ppi optical up to 19 200 ppi enhanced Color 16 bit per RGB color 48 bit total Maximum scan size from glass 216 x 297 mm 8 5 x 11 7 inches Direct Digital Filing specifications Scan a hardcopy original from the ADF or scanner glass to create a digital document with network connection that is placed in a network folder Supports pre programmed network folder path Supports Digital Filing Speed dials Resolution 75 dpi 200 dpi 300 dpi 600 dpi Supported file formats PDF JPG Supported network configuration TCP IP network Environmental specifications Operating environment Operating temperature 5 to 40 C 41 to 104 F Recommended operating conditions 15 to 32 C 59 to 90 F Recommended relative humidity 25 to 75 noncondensing Storage environment Storage temperature 40 to 60 C 40 to 140 F Storage relative humidity Up to 9096 noncondensing at a temperature of 65 C 150 F Electrical specifications Power supply Universal power adapter external Power requirements Input voltage 100 to 240 VAC 10 50 60 Hz 3Hz Output voltage 32 Vdc 2500 mA Power consumption L7300 L7500 32 watts printing 35 watts faxing or copying L7600 L7700 33 watts printing 37 watts faxing or copying Acoustic emission specifications print in Draft mode noise levels
88. Settings tab select Fax from the left pane select the Advanced sub tab and then select On in the Backup Fax Reception drop down menu Reprint received faxes from memory If you set the Backup Fax Reception mode to On the received faxes are stored in memory whether the device has an error condition or not E NOTE After the memory becomes full the oldest printed faxes are overwritten as new faxes are received If all the stored faxes are unprinted the device does not receive any fax calls until you print or delete the faxes from memory You might also want to delete the faxes in memory for security or privacy purposes Depending on the sizes of the faxes in memory you can reprint up to eight of the most recently printed faxes if they are still in memory For example you might need to reprint your faxes if you lost the copy of your last printout To reprint faxes in memory from the control panel 1 Make sure you have paper loaded in the input tray 2 Press Setup 3 Select Tools and then select Reprint Faxes in Memory The faxes are printed in the reverse order from which they were received with the most recently received fax printed first and so on 4 If you want to stop reprinting the faxes in memory press Cancel To delete all the faxes in memory from the control panel A Depending on the model you have do one of the following Two line display Turn off the device by pressing the Power button All faxes stor
89. T technical information copy specifications 211 fax specifications 211 memory card specifications 213 scan specifications 212 telephone customer support 200 telephone line answer ring pattern 80 telephone wall jack fax 175 telephone fax from receive 73 send 71 temperature specifications 212 tests fax dial tone failed 178 failed 174 fax line condition 179 fax phone cord type test failed 177 hardware failed 175 port connection failed 176 setup 83 telephone wall jack 175 text cannot be edited after scan troubleshoot 171 enter from control panel 28 incompletely filled on copies 169 missing from scan troubleshoot 170 splotchy on copies 169 troubleshoot 161 164 165 unclear on copies troubleshoot 169 unclear scans 173 tone dialing 81 Toolbox Windows about 91 administrator settings 89 Estimated Ink Level tab 92 features 86 Information tab 92 opening 91 Services tab 92 transparencies 33 tray 1 capacity 36 load media 38 locating 13 media sizes supported 33 media types and weights supported 36 tray 2 capacity 36 installation 21 load media 39 locating 13 media sizes supported 33 media types and weights supported 36 order online 198 troubleshoot installation 165 turn on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management tools 87 media sizes supported 33 media types and weights supported 36 paper guides il
90. Windows client computers see To install the device software on client computers and To share the device on a locally shared network To install the device software on client computers After printer drivers are installed on the computer that is acting as the print server the printing functionality can be shared Individual Windows users who want to use the network device must install the software on their computers clients Configure the device Windows 127 Chapter 9 A client computer can connect to the device in the following ways In the Printers folder double click the Add Printer icon and follow the instructions for a network installation For more information see To install the printer driver using Add Printer On the network browse to the device and drag it to your Printers folder Add the device and install the software from the INF file on your network On the Starter CD the INF files are stored in the root directory of the CD To install the printer driver using Add Printer 1 nn 2 os Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers Double click Add Printer and then click Next Select Network Printer or Network Printer Server Click Next Do one of the following Type in the network path or queue name of the shared device and then click Next Click Have Disk when prompted to select the device mo
91. a PIN RETRO DEGREE ee te AED 49 Copy Make copies from the control panel ss 50 Change the copy Settings entrer li 50 Crop an original color display models only 50 Cancela copy Job s re nn i E pU epe tse m e e dos dett eode enacts one 51 Scan Scarratn origirial 2 5 0 nr ute E A M OUR a e Seo Ca 52 Set up Direct Digital Filing some models only ssnm conan nnnnnnnnns 52 Scan an original to a network folder ooo ooccononcccnonocacononcccnnnonn cnn cnn n nene 53 Scan an original to a program on a computer direct connection 54 Scan an original to a memory device ssssssseeee eee nennen 55 Use Webscan via embedded Web server sssssssssseeeeeeeem emen 55 Scan from a TWAIN compliant or a WIA compliant program sese 55 To scan from a TWAIN compliant program sssseee emen 56 To scan from a WIA compliant program ceccecceeceeeeeeeeeeeeceecaeeeeeeeeeeeeeeseeteneenenenaaees 56 Contents Edit a scanned original 5 eiii AA ets 56 Edit a scanned photo or graphic ss 56 Edit a scanned document using optical character recognition OCR software 56 Ghange scan settlnds nee n ree RR DIO Re esee oe OR re NEM 57 Cancela SC JO arre ai deed 57 7 Work with memory devices some models only Insert memory Card iii tdi 58 Connecta digital cameta i niece aaa 59 Conne
92. a message appears to let you know that a scanner was not found EY NOTE Closing the HP Digital Imaging Monitor icon in your Windows system tray can cause your device to lose some of its scan functionality and result in the No Connection error message If this happens you can restore full functionality by restarting your computer or by starting the HP Photosmart Software Set up Direct Digital Filing some models only Direct Digital Filing is a feature that allows you to scan and save a document to a folder and share documents with other people on your network You can set up Direct Digital Filing speed dial by using the embedded Web server on your computer 52 Scan Ey NOTE The implementation of Direct Digital Filing requires a basic understanding of networking concepts Setup of these features should be completed by users with some networking experience To set up a network folder A Create a folder on your network This folder is used to store files that are scanned by using the Direct Digital Filing feature EY NOTE Make sure that all of the people using the network folder have permission to access the folder including the ability to write and change the contents of the folder To change the permissions for folders see the documentation available for your operating system To set up a speed dial entry 1 Open a Web browser and type in the IP Address that is assigned to the device For example if the IP address is
93. a wired or wireless network the fax header or speed dial entries You can also enter symbols from the keypad when you dial a fax or phone number When the device dials the number it interprets the symbol and responds accordingly For example if you enter a dash in the fax number the device will pause before dialing the remainder of the number A pause is useful if you need to gain access to an outside line before dialing the fax number Ey NOTE If you want to enter a symbol in your fax number such as a dash you need to enter the symbol by using the keypad Type numbers and text on the control panel keypad You can enter text or symbols by using the keypad on the control panel After you are done entering text press OK to store your entry To enter text 1 Press the keypad numbers that correspond to the letters of a name For example the letters a b and c correspond to the number 2 as shown on the button below xx TIP Press a button multiple times to see the available characters Depending on your language and country region setting other characters might be available in addition to the ones shown on the keypad 2 After the correct letter appears wait for the cursor to advance automatically to the right or press the right arrow button Press the number that corresponds to the next letter in the name Press the button multiple times until the correct letter appears The first letter of a word is automatically set to u
94. age device You can safely remove a storage device only when the status light next to the memory card slots is not blinking Connect a storage device 61 Chapter 7 View photos You can view photos on the color display of your device You can also view photos using the HP Photosmart Software View photos color display models only You can view and select photos on the color display of your device To view a photo 1 Insert the memory card into the appropriate slot on your device or connect a storage device to the front USB port 2 Press Photo Menu The Photosmart Express menu appears By default View amp Print is highlighted 3 Press the arrow keys until the photo you want to view appears on the color display xx TIP You can press and hold down the arrow keys to quickly navigate through all photos View photos using your computer You can view and edit photos using the HP Photosmart Software that came with your device For more information see the onscreen HP Photosmart Software Help Print photos from the control panel The device enables you to print photos directly from your memory card or storage device without first transferring the files to a computer You can print borderless photos one per sheet of paper or you can print multiple photos on a single sheet of paper This section contains the following topics e Print photos using a proof sheet Print panoramic photos Print passport photos
95. agnostic page HP Web sites Provide the latest printer software and product and support information www hp com support www hp com HP telephone support Lists information to contact HP During the warranty period this support is often free of charge For more information see Obtain HP telephone support HP photo and imaging software help Accessibility Provides information about using the software For more information see Use the HP photo and imaging software The device provides a number of features that make it accessible for people with disabilities Accessibility 11 Chapter 1 Visual The device software is accessible for users with visual impairments or low vision through the use of your operating system s accessibility options and features It also supports most assistive technology such as screen readers Braille readers and voice to text applications For users who are color blind colored buttons and tabs used in the software and on the control panel have simple text or icon labels that convey the appropriate action Mobility For users with mobility impairments the device software functions can be executed through keyboard commands The software also supports Windows accessibility options such as StickyKeys ToggleKeys FilterKeys and MouseKeys The device doors buttons paper trays and paper guides can be operated by users with limited strength and reach Suppo
96. ake purchases through the Web site Order printing supplies online e Accessories Supplies Order printing supplies online Besides the HP Web site you may order printing supplies using the following tools Embedded Web server Click the Order Supplies button from any page in the embedded Web server Toolbox Windows On the Estimated Ink Level tab click Shop Online HP Printer Utility Mac OS Click Supplies Status from the Information and Support panel click the Shop for HP Supplies drop down menu and then choose Online Accessories HP automatic two sided C9278A Auto duplexer allowing printing on printing accessory both sides of a sheet of paper automatically 350 sheet input tray CB007A Optional second tray for up to 350 pages of plain paper HP Jetdirect 175x Print J6035C External print server USB 1 0 Server Fast Ethernet HP Jetdirect en3700 Fast J7942A External print server USB 2 0 Ethernet Print Server HP Jetdirect ew2400 802 11g J7951A Wireless or wired external print server Wireless Print Server HP bt300 Bluetooth Wireless Q3395A Bluetooth compatible USB adapter Printer Adapter Only supports print functionality Supplies Ink cartridges Printheads HP media Ink cartridges Use only the replacement cartridges that have the same cartridge number as the ink cartridge you are replacing You can find the cartridge number in the following places O
97. al sustainability program 228 231 error messages control panel 25 unable to activate TWAIN source 171 error reports fax 84 error correction mode fax 81 Ethernet connections 19 Ethernet network port locating 15 European Union waste disposal 229 event log 97 EWS See embedded Web server F faded copies 168 faded stripes on copies troubleshoot 168 fax answer mode 79 answering machine and modem shared with parallel phone systems 118 answering machine troubleshoot 185 answering machine set up parallel phone systems 117 auto answer 17 79 backup fax reception 74 block numbers 16 blocking numbers 77 clear log 76 confirmation reports 84 deleting from memory 75 dial tone test failed 178 dial type setting 81 distinctive ringing setup parallel phone systems 108 distinctive ringing change pattern 80 DSL set up parallel phone systems 106 enter text and symbols 28 error reports 84 error correction mode 81 forwarding 76 header 79 Internet over 82 232 ISDN line set up parallel phone systems 107 line condition test failed 179 log print 85 manual receive 73 modem and answering machine shared with parallel phone systems 118 modem and voice line shared with parallel phone systems 113 modem and voice mail shared with parallel phone systems 122 modem shared with parallel phone systems 111 monitor dialing 72 73 network folder speed dial entries 45 parallel phone system
98. all an external Bluetooth adapter To install and print using Bluetooth EY NOTE Mac Bluetooth must be enabled in the OS To verify open System Preferences click on Network select Network Port Configurations and then assure that Bluetooth is checked 1 Make sure that you have installed the device software on the computer 2 Attach an HP Bluetooth Adapter to the front USB port of the device 3 Press the Power button on the control panel to turn the device off and press it again to turn it on 4 Attach an HP Bluetooth adapter to the computer and turn it on Make sure that you have installed the software that came with the adapter Or if your computer has Bluetooth built in just turn on your computer 5 Open the Printer Setup Utility 6 In the Printer List click Add The computer searches for the device 7 Depending on the Mac OS version you are using do one of the following A Mac OS 10 3 Select Bluetooth from the pull down menu A Mac OS 10 4 Assure that connection type Bluetooth is selected in the Default Browser tab 8 Select Bluetooth from the pull down menu Select the all in one and click Add The all in one is added to the device list 9 Print as you would to any device Set Bluetooth security for the device 138 You can enable the following device security settings either through the control panel menu or the embedded Web server Require passkey authentication prior to someone printing to the d
99. all countries regions If it is not supported in your country region Junk Fax Blocker Set Up does not appear in the Basic Fax Setup menu Set the junk fax mode By default Block Junk Fax mode is turned On If you do not subscribe to a caller ID service through your phone provider or do not want to use this feature you can turn off this setting To set the junk fax mode A Some models have a Block Junk Fax button Depending on the model you have do one of the following Block Junk Fax button Press the Junk Fax Blocker button select the Block Junk Fax option and then select On or Off Color display menu Press Setup select Basic Fax Menu select Junk Fax Blocker Setup select Block Junk Fax and then select On or Off Add numbers to the junk fax list There are two ways to add a number to your junk list You can select numbers from your caller ID history or you can enter new numbers The numbers in your junk list are blocked if Block Junk Fax mode is set to On To select a number from the caller ID list 1 Press Setup 2 Press Basic Fax Setup and then press Junk Fax Blocker Setup 3 Press Add number to Junk List and then press Select Number 4 Press the right arrow button to scroll through the numbers from which you have received faxes When the number you want to block appears press OK to select it When the Select Another prompt appears do one of the following If you want to add another number to the li
100. any maintenance tools to improve the print quality of your printouts You can also view the ink level information and the printhead health status on the page Control panel Press the Setup button select Print Report select Print Quality Page and then press OK Embedded Web server Click the Settings tab click Device Services in the left pane select Print PQ print quality diagnostic page from the drop down list in the Print Quality section and then click Run Diagnostic Toolbox Windows Click the Services tab and then click Print PQ print quality diagnostic page and follow the onscreen instructions HP Printer Utility Mac OS Click Print Quality Diagnostics from the Information and Support panel Maintain the printheads 145 Chapter 10 Pinter ferret 1 Printer Information Shows device information such as the product model number serial number and firmware version number the number of pages printed from the trays and duplexer the ink level information and the printhead health status 2 Test Pattern 1 If the lines are not straight and connected align the printheads For more information see To align the printheads 3 Test Pattern 2 If there are thin white lines across any of the colored blocks clean the printheads For more information see To clean the printheads 4 Test Pattern 3 If there are dark lines or white gaps where the arrows are pointing calibrate the linefeed
101. ar access panel clear jams 192 illustration 15 receive faxes auto answer mode 79 automatically 73 blocking numbers 77 forwarding 76 manually 73 rings to answer 80 troubleshoot 180 182 recycling 229 redial options setting 81 Redial Pause button 17 Reduce Enlarge button 16 regulatory information 214 219 regulatory model number 219 release notes 10 remove ink cartridges and printheads 204 replace ink cartridges 144 printheads 150 reports confirmation fax 84 error fax 84 fax test failed 174 reprint faxes from memory 75 resolution fax 16 17 print 210 Resolution button 16 Right arrow 16 rings to answer 80 Rotate button 17 S save default settings 25 faxes in memory 74 photos to computer 68 scan cancel 57 Direct Digital Filing 52 edit images 56 error messages 171 from a TWAIN or WIA compliant program 55 from control panel 52 from Webscan 55 OCR 56 proof sheets 64 quality 171 Scan Menu button 16 scan specifications 212 send to a program 54 settings for 57 slow 170 Start Color Photo button 17 235 Start Color Scan button 17 to memory card 55 troubleshoot 169 Scan menu 24 Scan Menu button 16 scanner glass clean 152 load originals 31 locating 13 Secure Digital memory card insert 58 slot locating 14 Secure MMC memory card slot locating 14 SecureEasySetup SES wireless communication 133 security Bluetooth 138 HP Instant Support 95 manage 87 wireless communication 134 wireless settings 131 s
102. are that you installed with the device You can also set up the fax header from the control panel as described here Ey NOTE In some countries regions the fax header information is a legal requirement To set or change the fax header 1 Press Setup 2 Press Basic Fax Setup and then press Fax Header 3 Enter your personal or company name using the numeric keypad and then press OK 4 Enter your fax number by using the numeric keypad and then press OK To set or change the fax header via the embedded Web server A Select the Settings tab select Fax from the left pane select the Basic sub tab and then enter the Fax Header Name and Fax Number Click the Apply button Set the answer mode Auto answer The answer mode determines whether the device answers incoming calls Turn on the Auto Answer setting if you want the device to answer faxes automatically The device answers all incoming calls and faxes Turn off the Auto Answer setting if you want to receive faxes manually You must be available to respond in person to the incoming fax call or the device does not receive faxes To set the answer mode to manual or automatic via the control panel A Press Auto Answer to turn the light on or off as appropriate for your setup When the Auto Answer light is on the device answers calls automatically When the light is off the it does not answer calls To set the answer mode to manual or automatic via the embedded Web serve
103. ax is transmitting At this point you can hang up the telephone If you want to continue speaking with the recipient remain on the line until the fax transmission is complete Send a fax using monitor dialing Monitor dialing allows you to dial a number from the control panel as you would dial a regular telephone When you send a fax using monitor dialing you can hear the dial tones telephone prompts or other sounds through the speakers on the device This enables you to respond to prompts while dialing as well as control the pace of your dialing xy TIP If you do not enter your calling card PIN fast enough the device might start sending fax tones too soon and cause your PIN not to be recognized by the calling card service If this is the case you can create a speed dial entry to store the PIN for your calling card El NOTE Make sure the volume is turned on or you will not hear a dial tone To send a fax using monitor dialing from the control panel 1 Load your originals For additional information see Load media Ey NOTE If you are sending a multiple page fax you must load the originals print side up in the document feeder tray You cannot fax a multiple page document from the glass For additional information see Load media 2 Press START FAX Black or START FAX Color If the device detects an original loaded in the automatic document feeder you will hear a dial tone If the device does not detect an origi
104. ax test again After you resolve any problems found run the fax test again to make sure it passes and the device is ready for faxing If the Dial Tone Detection test Maintain and troubleshoot continues to fail contact your telephone company and have them check the phone line The Fax Line Condition test failed Solution Make sure you connect the device to an analog phone line or you will not be able to send or receive faxes To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones Connect the device to an analog phone line and try sending or receiving a fax Check the connection between the telephone wall jack and the device to make sure the phone cord is secure Make sure you have correctly connected the device to the telephone wall jack Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device Other equipment which uses the same phone line as the device might be causing the test to fail To find out if other equipment is causing a problem disconnect everything from the phone line and then run the test again Ifthe Fax Line Condition Test passes without the other equipment then one or more pieces of the equipment is causing problems try addin
105. axing is successful without the answering machine the answering machine might be causing the problem e Reconnect the answering machine and record your outgoing message again Record a message that is approximately 10 seconds in duration Speak slowly and at a low volume when recording your message Leave at least 5 seconds of silence at the end of the voice message There should be no background noise when recording this silent time Try to receive a fax again EY NOTE Some digital answering machines might not retain the recorded silence at the end of your outgoing message Play back your outgoing message to check Solve fax problems 183 Chapter 10 If the device shares the same phone line with other types of phone equipment such as an answering machine a computer dial up modem or a multi port switch box the fax signal level might be reduced The signal level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone A reduced fax signal can cause problems during fax reception To find out if other equipment is causing a problem disconnect everything except the device from the phone line and then try to receive a fax If you can receive faxes successfully without the other equipment one or more pieces of the other equipment is causing problems try adding them back one ata time and receiving a fax each time until you identify which equipment is causing the problem If yo
106. be recorded on your answering machine and you probably will not be able to receive faxes with the device Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device Ey NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office Optional If your answering machine does not have a built in phone for convenience you might want to connect a phone to the back of your answering machine at the OUT port EY NOTE If your answering machine does not let you connect an external phone you can purchase and use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the device You can use standard phone cords for these connections Turn on the Auto Answer setting Set your answering machine to answer after a low number of rings Change the Rings to Answer setting on the device to the maximum number of rings supported by your device The maximum number of rings varies by country region Run a fax test When the phone rings your answering machine answers after the number of rings you have set and then plays your recorded greeting The device monitors the call during this time listen
107. ble below you probably have a parallel type telephone system In a parallel type phone system you are able to connect shared telephone equipment to the phone line by using the 2 EXT port on the back of the device Ey NOTE If you have a parallel type phone system HP recommends you use the 2 wire phone cord supplied with the device to connect it to the telephone wall jack Table 9 1 Countries regions with a parallel type phone system Argentina Australia Brazil Canada Chile China Colombia Greece India Indonesia Ireland Japan Korea Latin America Malaysia Mexico Philippines Poland Portugal Russia Saudi Arabia Singapore Spain Taiwan Thailand USA Venezuela Vietnam If you are unsure which kind of telephone system you have serial or parallel check with your telephone company Choose the correct fax setup for your home or office To fax successfully you need to know what types of equipment and services if any share the same phone line with the device This is important because you might need 102 Configure and manage to connect some of your existing office equipment directly to the device and you might also need to change some fax settings before you can fax successfully To determine the best way to set up the device in your home or office first read through the questions in this section and record your answers Next refer to the table in the following section and choose the recommended
108. calls computer dial up modem and answering machine You answered Yes to questions 4 5 and 6 only Voice calls computer dial up modem and voice mail service You answered Yes to questions 4 5 and 7 only Case J Shared voice fax line with computer modem and answering machine Case K Shared voice fax line with computer dial up modem and voice mail Not applicable Not applicable Case A Separate fax line no voice calls received If you have a separate phone line on which you receive no voice calls and you have no other equipment connected on this phone line set up the device as described in this section Figure 9 1 Back view of the device Set up faxing for the device some models only 105 Chapter 9 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port To set up the device with a separate fax line 1 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device EY NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn on the Auto Answer setting 3 Optional Change the Rings to Answer sett
109. ce in the Devices drop down menu 3 Onthe Information and Settings menu click an item that you want to change To change settings from the embedded Web server 1 Open the embedded Web server 2 Select the page with the setting you want to change 3 Change the setting and then click Apply Use the HP Solution Center Windows On a Windows computer the HP Solution Center is the entry point for the HP Photosmart Software Use the HP Solution Center to change print settings start the Fax Setup Wizard order supplies and access the onscreen Help The features available in the HP Solution Center vary depending on the devices you have installed The HP Solution Center is customized to show icons that are associated with the selected device If the selected device is not equipped with a particular feature then the icon for that feature does not appear in the HP Solution Center If the HP Solution Center on your computer does not contain any icons an error might have occurred during the software installation To correct this use the Control Panel in Windows to completely uninstall the HP Photosmart Software and then reinstall the software For more information see the onscreen Help that came with the device For information about opening the HP Solution Center see Use the HP photo and imaging software Use the HP photo and imaging software You can use the HP photo and imaging software to access many features that are not availab
110. center of the document feeder tray For additional information see Load media 5 Press START FAX Black again Receive a fax You can receive faxes automatically or manually If you turn off the Auto Answer option you must receive faxes manually If you turn on the Auto Answer option the default setting the device automatically answers incoming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting The default Rings to Answer setting is five rings If you receive a legal size fax and the device is not currently set to use legal size paper the device reduces the fax so that it fits on the paper that is loaded If you have disabled the Automatic Reduction feature the device prints the fax on two pages Receive a fax manually When you are on the phone the person you are speaking with can send you a fax while you are still connected This is referred to as manual faxing Use the instructions in this section to receive a manual fax Receive a fax 73 Chapter 8 You can receive faxes manually from a phone that is Directly connected to the device on the 2 EXT port Onthe same phone line but not directly connected to the device To receive a fax manually 1 Make sure the device is turned on and you have paper loaded in the input tray 2 Remove any originals from the document feeder tray 3 Setthe Rings to Answer setting to a high number to allow you to answer the incoming cal
111. cessor 128 MB RAM 280 MB free hard disk space Mac OS X 10 3 8 10 4 x 400 MHz Power PC G3 v10 3 8 and v10 4 x or 1 83 GHz Intel Core Duo v10 4 x 128 MB memory 300 MB free hard disk space Microsoft Internet Explorer 6 0 Recommended requirements Windows 2000 Intel Pentium III or higher processor 256 MB RAM 500 MB free hard disk space Windows XP 32 bit Intel Pentium III or higher processor 256 MB RAM 500 MB free hard disk space Windows XP x64 Intel Pentium III or higher processor 256 MB RAM 500 MB free hard disk space Processor and memory specifications 209 Appendix C Mac OS X 10 3 8 10 4 x 400 MHz Power PC G3 v10 3 8 and v10 4 x or 1 83 GHz Intel Core Duo v10 4 x 256 MB memory 600 MB free hard disk space Microsoft Internet Explorer 6 0 or later Network protocol specifications Network operating system compatibility Windows 2000 Windows XP 32 bit Windows XP x64 Professional and Home Editions Mac OS X 10 3 10 4 Microsoft Windows 2000 Server Terminal Services with Citrix Metaframe XP with Feature Release 3 Microsoft Windows 2000 Server Terminal Services with Citrix Presentation Server 4 0 Microsoft Windows 2000 Server Terminal Services Microsoft Windows 2003 Server Terminal Services Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4 0 Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP with Feature Release 3
112. ch as area codes for easier reading These symbols do not affect dialing Fax header name fax header number speed dial names speed dial numbers and fax or phone numbers Fax header name fax header number speed dial names speed dial numbers and fax or phone numbers When auto dialing W causes the device to wait for a dial tone before continuing to dial Speed dial numbers and fax or phone numbers During auto dialing the R functions the same as a Flash button on your telephone Speed dial numbers and fax or phone numbers Displays a plus symbol This symbol does not affect dialing Load the originals You can load an original for a copy fax or scan job in the automatic document feeder or on the scanner glass Originals that are loaded in the automatic document feeder are automatically fed into the device Fax header name fax header number speed dial names speed dial numbers and fax or phone numbers Load an original in the automatic document feeder ADF You can copy scan or fax a one sided or two sided single or multiple page A4 or letter size document by placing it in the document feeder tray Z CAUTION Do not load photos in the ADF this might cause damage to your photos EA NOTE Two sided legal size documents cannot be scanned copied or faxed using the ADF Some features such as the Fit to Page copy feature do not work when you load your originals in the ADF Yo
113. cifications ooooonnnccccccnnncnnccccnconnoncnnnnnnnnnnnnnnnnnnn ttnn cnn nnne nennen nennen 212 Electrical specifications sise 212 Acoustic emission specifications print in Draft mode noise levels per ISO 7779 212 Supported devices 2er ete ice id didas 213 Memory card specifications oooonncnincccnnnnnnccccnncnnonnoncnnncnnnnnnnnnnnnnn nn nn cnn cnn cnn cnn enne nennen nnns 213 Regulatory information FCG statement iii ei 214 Shielded sCables a dr orto tii 214 Exposure to radio frequency radiation wireless products only 215 Notice to users of the U S telephone network oooooocconocococccccccoccnnononccnncnocanannn nc nncnncnnnns 216 Notice to users of the Canadian telephone network oooooocccccccccccccconcnnnonnonconccnncnnnnnnncnnnnnnns 217 Notice to users in the European Economic Area c ceccecceceeeeeeeeeeeseeeeeeeeeaaecaeeeeeeeeeeeeess 218 Other regulatory information sise 218 EMI statement Korea oie a eei d Ro Ege e 218 VOGI statement Japan urit due ette toa 219 Regulatory model number eiie eene E deer dn traer d aE 219 Power cord statement sise dod pete ode ende cede ipe ini 219 LED classification P eei t IE M UU SERIEN N RR tn E die Pea etn 219 Regulatory information for wireless products oooononcccccccccccccononooncnccnncnononnnnn cnn nnnnncnnnnnnnnncnnn 219 Notice to users in Canada Note l at
114. ck Try removing the splitter and connecting the device directly to the telephone wall jack After you resolve any problems found run the fax test again to make sure it passes and the device is ready for faxing If the Fax Hardware Test continues to fail and you experience problems faxing contact HP Support Go to www hp com support If prompted choose your country region and then click Contact HP for information on calling for technical support The Fax Connected to Active Telephone Wall Jack test failed Solution Check the connection between the telephone wall jack and the device to make sure the phone cord is secure Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again Solve fax problems 175 Chapter 10 Make sure you have correctly connected the device to the telephone wall jack Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device For more information on setting up the device for faxing see Set up faxing for the device some models only If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telep
115. ck the settings Make sure that the input media size is large enough for the original that you are scanning If you are using the HP photo and imaging software the default settings in the HP photo and imaging software might be set to automatically perform a specific task other than the one that you are attempting See the onscreen Help for the HP photo and imaging software for instructions about changing the properties 170 Maintain and troubleshoot Text cannot be edited Check the settings Make sure that the OCR software is set to edit text When you scan the original make sure that you select a document type that creates editable text If text is classified as a graphic it is not converted to text Your OCR program might be linked to a word processing program that does not perform OCR tasks See the product software Help for more information about linking programs Check the originals For OCR the original must be loaded into the ADF with the top forward and face up Make sure that you loaded the original correctly For more information see Load the originals The OCR program might not recognize text that is tightly spaced For example if the text that the OCR program converts has missing or combined characters rn might appear as m The accuracy of the OCR program depends on the image quality text size and structure of the original and the quality of the scan itself Make sure that your original has good image quality C
116. ct a storage device comio RE UG Red De dee Leu dude ste Co eR d d ende pea 61 MIGW DhOl0S Ie A BRE HEB HR DE bn E e ROTER 62 View photos color display models only 0 ooooccccccnnnccccccccccnncccconannancnnccncnnnannnnn nn cnn nnnnnnnnnnnns 62 View photos using your computer ss 62 Print photos from the control panel ss 62 Print photos using a proof sheet cccceccece eee ceeeeeneecaeeeeeeeeeeeecaaeaaecaeeeeeeeeseteeesaaeeaeeeeeees 62 Print panoramic photos sisi 65 Print passport photos ici nn en eed der e eee e peter nl Ende en er dee 66 Print video action photos 2 2 1 ca cae RS An en te dea qoe aa 67 Save photos to your computer niee ee e e ere HT Tee gode en 68 8 Fax some models only Senda TAXE we hel deste eo e ete e oe td ORE ER 70 DONG a DASIC TAX iii tire 70 Send a fax manually from a phone su 71 Send a fax using monitor dialing sene emen 72 Send a fax using the broadcast fax option color display models only 73 Receive a O 73 Receive a fax manually iii 73 Set up backup fax reception iii 74 Reprint received faxes from memory ccccecceceeeeeecceeeeeeeeeeeeeesesaaeaeeeeeeeeeeeseeeensaeaneeeeees 75 Forward faxes to another number sssssssseeee eee eene 76 Block junk fax numbers 2 renier a dee AEE dde 77 Set the junk fax mode 0 2 2 a cece eee eee ee eee r aces cee eeee ae aea aea E e a e a a a eoe 77 Add numbers to the junk fax
117. cument feeder tray and then lift the lid 2 Load your original print side down in the right front corner of the glass xy TIP For more help on loading an original refer to the engraved guides along the edge of the glass Load the originals 31 Chapter 3 3 Close the lid Select print media The device is designed to work well with most types of office media It is best to test a variety of print media types before buying large quantities Use HP media for optimum print quality Visit the HP Web site at www hp com for more information about HP media Tips for selecting and using print media For the best results observe the following guidelines Always use media that conforms to the device specifications For more information see Understand specifications for supported media Load only one type of media at a time into a tray For Tray 1 and Tray 2 load media print side down and aligned against the right and back edges of the tray Tray 2 is available with some models For more information see Load media Tray 2 is designed to hold only plain paper Do not overload the trays For more information see Understand specifications for supported media To prevent jams poor print quality and other printing problems avoid the following media Multipart forms Media that is damaged curled or wrinkled Media with cutouts or perforations Media that is heavily textured embossed or does not accept ink wel
118. d you will not be able to send or receive faxes with the device Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call waiting tone If you are using a PBX phone system dial the number for an outside line before dialing the fax number Make sure you use the supplied cord to connect from the telephone wall jack to the device If you do not you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office If the supplied phone cord is too short you can purchase a coupler from your local electronics store and extend it Set up faxing for the device some models only 107 Chapter 9 Case D Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service through your telephone company that allows you to have multiple phone numbers on one phone line each with a different ring pattern set up the device as described in this section mS Figure 9 3 Back view of the device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port To set up the device with a distinctive ring service 1 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device EY NOTE If you do not use the s
119. d health information Information tab options include e Hardware information myPrintmileage if installed e HP Instant Support e HP printhead health Services Print PQ print quality Diagnostic Page 92 Configure and manage Allows you to diagnose issues affecting the print quality of the device For more information see To print the print quality diagnostic page Print Self Test Diagnostic Page Allows you to print the self test diagnostic page of the device This page contains information about the device and the supplies For more information see Understand the self test diagnostic page Align Printheads Guides you through aligning the printheads For more information see To align the printheads Clean Printheads Guides you through cleaning the printheads For more information see To clean the printheads Calibrate Linefeed Allows you to perform linefeed calibration For more information see To calibrate the linefeed Paper Handling Allows you to set the tray lock and select a default tray if Tray 2 is installed For more information see Configure trays HP Printer Utility Mac OS The HP Printer Utility contains tools to configure print settings calibrate the device clean the printheads print the self test diagnostic page order supplies online and find Web site support information To open the HP Printer Utility 1 From the Finder select Computer from the Go menu 2 Select Lib
120. d in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device EY NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office Optional If your answering machine does not have a built in phone for convenience you might want to connect a phone to the back of your answering machine at the OUT port EY NOTE If your answering machine does not let you connect an external phone you can purchase and use a parallel splitter also known as a coupler to connect both the answering machine and telephone to the device You can use standard phone cords for these connections If your modem software is set to receive faxes to your computer automatically turn off that setting Ey NOTE If you do not turn off the automatic fax reception setting in your modem software the device will not be able to receive faxes Turn on the Auto Answer setting Set your answering machine to answer after a low number of rings Change the Rings to Answer setting on the device to the maximum number of rings supported by your device The maximum number of rings varies by country region Run a fax test Ey NOTE Ifyou are using a computer with two telephone ports you d
121. d of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in performance HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C pics of liability To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT
122. del Click Next and locate the device in the list of shared printers Click Next and follow the onscreen instructions to complete the installation Configure the device Mac OS You can use the device with a single Macintosh computer using a USB cable or you can share it among other users on a network This section contains the following topics To install the software for network or direct connection To share the device on a locally shared network To install the software for network or direct connection 1 2 Connect the device to your computer with a USB cable Insert the Starter CD into the CD drive Double click the CD icon on the desktop and then double click the setup icon Also you can locate the Installer folder on the Starter CD Click Install Software and follow the onscreen instructions If necessary share the device with other Macintosh computer users Direct connection Share the device with the other Macintosh computer users For more information see To share the device on a locally shared network Network connection Individual Macintosh computer users who want to use the device on the network must install the device software on their computers 128 Configure and manage To share the device on a locally shared network When you connect the device directly you can share it with other computers using a simple form of networking known as locally shared networking Use this configuration only
123. device print the network configuration page and enter the IP address manually in the installation program For more information see Understand the network configuration page e If you are using a computer running Windows make sure that the network ports created in the device driver match the device IP address Print the device s network configuration page Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers Right click the device icon click Properties and then click the Ports tab Select the TCP IP port for the device and then click Configure Port Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the network configuration page If the IP addresses are different change the IP address in the dialog box to match the address on the network configuration page Click OK twice to save the settings and close the dialog boxes Problems connecting to a wired network Ifthe Link light on the network connector does not turn on make sure that all of the General network troubleshooting conditions are met Though it is not recommended that you assign the device with a static IP address you might resolve some installation problems such as a conflict with a personal firewall by doing so Maintain and troubleshoot Solve wireless problems If the device is unable to communicate with
124. driver select the Advanced option and then click Next NOTE Do not allow the Found New Hardware wizard to perform an automatic search for the printer driver Select the check box for specifying the driver location and ensure that the other check boxes are clear Insert the Starter CD into the CD drive If the CD menu appears close it Browse to locate the root directory on the Starter CD for example D and then click OK Click Next and follow the onscreen instructions Click Finish to close the Found New Hardware wizard The wizard automatically starts the installation program this might take a short while Complete the installation process NOTE You can also share the device with other computers using a simple form of networking known as locally shared networking For more information see To share the device on a locally shared network To share the device on a locally shared network In a locally shared network the device is connected directly to the USB connector of a selected computer known as the server and is shared by other computers clients EY NOTE When sharing a directly connected device use the computer with the p newest operating system as the server For example if you have a computer running Windows XP and another computer running an older version of Windows use the computer running Windows XP as the server Use this configuration only in small groups or when usage is low The
125. e Use this tool to obtain the following information Control panel Obtain information about the status of jobs that are being processed the operating status of the device and the status of ink cartridges and printheads Embedded Web server e Printer status information Click the Information tab and then click an option available on the left pane ink cartridge and printhead status Click the Information tab and then click Ink Supplies in the left pane e Accumulated ink and media usage Click the Information tab and then click Usage in the left pane Toolbox Windows Ink cartridge information Click the Estimated Ink Levels tab to view the ink level information and then scroll to display the Cartridge Details button Click the Cartridge Details button to view information Manage the device 87 Chapter 9 continued Use this tool to obtain the following information about replacement ink cartridges and expirations dates NOTE The ink levels shown are an estimate only Actual ink volumes may vary HP Printer Utility Mac OS Administer the device Ink cartridge information Open the Information and Support panel and click Supplies Status This section provides information about administering the device and modifying settings Use this tool Control panel to do the following Language and country region Press Setup and then open the Preferences me
126. e and will print more slowly Select the media source If you are printing on thick or photo media select the manual feed option Change any other print settings and then click Print If you printed on photo media with a tear off tab remove the tab to make the document completely borderless Set up speed dial entries some models only You can set up frequently used fax numbers and network folders as speed dial entries This lets you dial those numbers quickly by using the control panel The first five entries for each of these destinations are associated with the five speed dial buttons on the control panel Set up fax numbers as speed dial entries or groups You can store fax numbers or groups of fax numbers as speed dial entries Speed dial entries 1 through 5 are associated with the corresponding five speed dial buttons on the control panel For information about printing a list of the speed dial entries that are set up see Print and view a list of speed dial entries Set up speed dial entries some models only 43 Chapter 3 To set up speed dial entries Embedded Web server network connection Open the embedded Web server click the Settings tab and then click Fax Speed dial in the left pane To add an entry Type the required information in the fields in the Quick Add Fax Speed Dial Entry section To edit or remove an entry in the Fax Speed dial Address Book section select the entry and click either the Edi
127. e HP Photosmart Software on your computer does not contain any icons an error might have occurred during the software installation To correct this use the Control Panel in Windows to completely uninstall the HP Photosmart Software then reinstall the software For more information see the Getting Started Guide that came with your device To open the HP Photosmart Studio software on a Macintosh computer 1 Click the HP Photosmart Studio icon in the Dock The HP Photosmart Studio window appears 2 In the HP Photosmart Studio task bar click Devices The HP Device Manager window appears 3 Select your device from the Device drop down menu From here you can scan send faxes import documents and perform maintenance procedures such as checking the ink levels for the ink cartridges ES NOTE Ona Macintosh computer the features available in the HP Photosmart Studio software vary depending on the selected device xy TIP When the HP Photosmart Studio software is opened you can gain access to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock Use the HP photo and imaging software 27 Chapter 3 Text and symbols You can use the keypad on the control panel to enter text and symbols You can also enter text and symbols from the control panel by using the visual keyboard some models only The visual keyboard appears automatically on the color display when you set up
128. e control panel Ifthe device has a two line display Press the Setup button select Network Setup select Print Network Settings and then press OK Ifthe device has a color display Press the Setup button select Network select View Network Settings select Print Network Configuration Page and then press OK Channel range definitions The following table lists the 802 11 Wireless channel range definitions The first digit stands for Locale Number Locale 0 Channels 1 11 e high power 802 11b e low power 802 11g Locale 1 Channels 1 13 e low power 802 11b e low power 802 11g Locale 2 Channels 1 14 e low power 802 11b e low power 802 11g NOTE 802 11g is not allowed on channel 14 The second digit stands for Ad Hoc 0 Ad Hoc connection status nominal Compatibility Mode 1 Ad Hoc always appears connected The third digit stands for Infrastructure Rate 0 802 11b or 802 11g Restriction 1 802 11b only The fourth digit stands for Ad Hoc Rate 0 802 11b or 802 11g Restriction 1 802 11b only Configure network options You can manage network settings for the device through the control panel as described in the next section Additional advanced settings are available in the embedded Web server a configuration and status tool you access from your Web browser using an existing network connection to the device For more information see Embedded Web server Change basic network settings
129. e data If your network uses WEP you must know the WEP key s it uses WPA uses the Temporal Key Integrity Protocol TKIP for encryption and employs 802 1X authentication with one of the standard Extensible Authentication Protocol EAP types available today WPA2 provides a new encryption scheme the Advanced Encryption Standard AES AES is defined in counter cipher block chaining mode CCM and supports the Independent Basic Service Set IBSS to enable security between client workstations operating in ad hoc mode To set up wireless communication using the control panel with wireless setup wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your device Ey NOTE To use this method you must have a wireless network set up and running 1 Set up the device hardware see the getting started guide or the setup poster that came with your device On the control panel press the Setup button Press an arrow button to move to Network and then press OK Set up the device for wireless communication some models only 131 Chapter 9 4 5 Press an arrow button to move to Wizard and then press OK Follow the display instructions to complete the setup To set up wireless communication using the installer Windows 132 For this method you will need to have a network set up and running 1 2 3 4 a Set up the device hardware see the getting started guide
130. e fax 80 Fax some models only To set the answer ring pattern via the embedded Web server A Click the Settings tab click Fax in the left pane click the Advanced sub tab select a ring pattern in the Distinctive Ring drop down menu and then click the Apply button Set the fax error correction mode Typically the device monitors the signals on the phone line while it is sending or receiving a fax If it detects an error signal during the transmission and the error correction setting is on the device can request that a portion of the fax be resent Turn off error correction only if you are having trouble sending or receiving a fax and you want to accept the errors in the transmission Turning off the setting might be useful when you are trying to send a fax to another country region or receive a fax from another country region or if you are using a satellite phone connection To set the fax error correction mode Embedded Web server network connection Open the embedded Web server click the Settings tab click Fax in the left pane click the Advanced tab select On or Off in the Error Correction Mode drop down menu and then click the Apply button Control panel Press Fax Menu open the Advance Fax Setup menu and then use the Error correction mode option Set the dial type Use this procedure to set tone dialing or pulse dialing mode The factory set default is Tone Do not change the setting unless you know that your pho
131. e following table lists common tools that can be used to manage the device Specific procedures might include other methods For information about accessing and using the tools see Use device management tools ET NOTE Mac OS users can use the control panel the embedded Web server and the HP Printer Utility Windows users can use the control panel the embedded Web server the printer driver the Toolbox the HP Web Jetadmin and myPrintMileage For more information about the HP Web Jetadmin software open the HP Web Jetadmin software and see its documentation For more information about myPrintMileage visit the myPrintMileage Web site If you want use these tools to Control Embedded Toolbox HP Printer HP Web myPrint panel parts Web server Windows Utility Jetadmin Mileage MacOS software Monitor the device Status of v v v v v v supplies Configure and manage continued If you want use these tools to Usage of v v v supplies and media Operation and v status SK X x Administer the device Device v maintenance Device security Scanner bulb v time SI SENS Tray settings Device volume or control button volume settings XIS Alerts and notifications Available if myPrintMileage is installed Monitor the device This section provides instructions for monitoring the devic
132. e power cord from the electrical socket Use a soft damp lint free cloth to wipe dust smudges and stains off of the case The exterior of the device does not require cleaning Keep fluids away from the interior of the device as well as from the control panel Troubleshooting tips and resources Use the following tips and resources to resolve printing problems For a paper jam see Clear a jam in the device For paper feed problems such as the paper skew and paper pick see Solve paper feed problems Power light is on and not blinking When the device is turned on for the first time it takes approximately 12 minutes to initialize it after the printheads are installed No error messages appear on the computer screen Power cord and other cables are working and are firmly connected to the device Make sure the device is connected firmly to a functioning alternating current AC power outlet and is turned on For voltage requirements see Electrical specifications Media is loaded correctly in the tray and is not jammed in the device Printheads and ink cartridges are properly installed in their correct color coded slots Press down firmly on each one to ensure proper contact Ensure you have removed the orange protective caps from each printhead Printhead latch and all covers are closed The rear access panel or optional duplexer is locked into place All packing tapes and materials are removed The device can print a self t
133. e pull down menu b Click New and type a name for the size in the Paper Size Name box c In the Width and Height boxes type the dimensions and set the margins if desired d Click Done or OK and then click Save On the File menu click Page Setup and then select the new custom size Click OK On the File menu click Print Open the Paper Handling panel Under Destination Paper Size click the Scale to fit paper size tab and then select the customized paper size 10 Change any other desired settings and then click OK or Print Oo o9 Print borderless Borderless printing lets you print to the edges of certain media types and a range of standard media sizes Ey NOTE Open the file in a software application and assign the image size Make sure the size corresponds to the media size on which you are printing the image You can also gain access to this feature from the Printing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the printing shortcut for this print job drop down list To print a borderless document Windows 1 Load the appropriate media For more information see Load media 2 Open the file that you want to print 3 From the application open the print driver a Click File and then click Print b Click Properties or Setup Click the Paper Quality tab Select the media size from the Size is drop down list Select the Borderless Printing check box Select
134. e the following address into the Web browser http 123 123 123 123 The IP address for the device is listed on the self test diagnostic page For more information see Understand the network configuration page After opening the embedded Web server you can bookmark it so that you can return to it quickly in the future HP Printer Utility Mac OS On the Printer Settings panel click Additional Settings and then click the Open Embedded Web Server button Configure and manage Embedded Web server pages The embedded Web server contains pages that you can use to view product information and change device settings The pages also contain links to other e services Pages buttons Information page Settings page Contents Shows status information about the device its ink supplies and usage and a log of device events such as errors Shows the settings that have been configured for the device and gives you the ability to change these settings Networking page Shows network status and the network settings that have been configured for the device These pages only appear if the device is connected to a network For more information see Configure network options Bluetooth page Shows the Bluetooth settings that have been configured for the device and gives you the ability to change these settings Support and Order Supplies buttons Toolbox Windows Support provides a number of support service
135. e the phone cord supplied in the box with the device to connect to the 1 LINE port 3 Telephone e Ifyou are sending a fax manually from your phone that is connected directly to the device you must use the keypad on the telephone to send the fax You cannot use the keypad on the control panel of the device EY NOTE If using a serial type phone system please connect your phone directly on top of the device cable which has a wall plug attached to it The device cannot receive faxes but can send faxes Solution Ifyou are not using a distinctive ring service check to make sure that the Distinctive Ring feature on the device is set to All Rings For more information see Change the answer ring pattern for distinctive ring If Auto Answer is set to Off you will need to receive faxes manually otherwise the device will not receive the fax For information on receiving faxes manually see Receive a fax manually 182 Maintain and troubleshoot If you have a voice mail service at the same phone number you use for fax calls you must receive faxes manually not automatically This means that you must be available to respond in person to incoming fax calls For information on setting up the device when you have a voice mail service see Case F Shared voice fax line with voice mail For information on receiving faxes manually see Receive a fax manually If you have a computer dial up modem on the same phone line
136. ean the printheads Ey NOTE Cleaning uses ink so clean the printheads only when necessary The cleaning process takes up to 3 5 minutes Some noise might be generated in the process Control panel Press the Setup button select Tools and then select Clean Printhead Embedded Web server Click the Device Settings tab click Device Services in the left pane select Clean printheads from the drop down list in the Print Quality section and then click Run Diagnostic Toolbox Windows Click the Services tab and then click Clean Printheads and follow the onscreen instructions HP Printer Utility Mac OS Click Clean from the Information and Support panel To clean the printhead contacts manually After the printheads are installed you might get a control panel message telling you the device will not print If you receive this message you might need to clean the electrical contacts on the printheads and in the device Z CAUTION Clean the electrical contacts only after you have attempted to clean the printheads Electrical contacts contain sensitive electronic components that can be damaged easily For more information see To clean the printheads 1 Open the top cover 2 If the carriage does not move to the left automatically press and hold the OK button for five seconds Wait for the carriage to stop moving and then unplug the power cord from the printer Maintain the printheads 147 Chapter 10 3 L
137. ech Danish Dutch English Finnish French German Greek Feature Capacity Hungarian Italian Japanese Korean Norwegian Polish Portuguese Romanian Russian Simplified Chinese Slovak Slovenian Spanish Swedish Traditional Chinese Turkish Ukrainian Processor and memory specifications Device processor 192 MHz ARM946ES ETM9 medium Device memory L7300 L7500 64 MB built in RAM 16 MB built in MROM 2 MB built in Flash ROM L7600 64 MB built in RAM 16 MB built in MROM 4 MB built in Flash ROM L7700 64 32 MB built in RAM 16 MB built in MROM 4 MB built in Flash ROM System requirements p NOTE Forthe most current information about supported operating systems and system requirements visit http www hp com support Operating system compatibility p EA NOTE Printer and scanner drivers for Windows Server 2003 both 32 bit and 64 bit Windows 2000 Windows XP Windows XP x64 Professional and Home Editions Mac OS X 10 3 10 4 Linux versions require a minimum of an Intel Pentium II or Intel Celeron processor 128 MB RAM 200 MB free hard disk space The drivers are available at http www hp com support Minimum requirements Windows 2000 Intel Pentium Il or Celeron processor 128 MB RAM 280 MB free hard disk space Windows XP 32 bit Intel Pentium Il or Celeron processor 128 MB RAM 280 MB free hard disk space Windows XP x64 Intel Pentium Il or Celeron pro
138. eck for gaps in the placement of graphics on the page Lines or dots are missing from text or graphics Check the printheads Print the print quality diagnostic page on a clean sheet of white paper Evaluate any problem areas and perform the recommended actions For more information see To print the print quality diagnostic page Solve paper feed problems For information on resolving jams see Clear a jam in the device Optional Tray 2 cannot be inserted Reinsert the tray Make sure it is aligned with the device opening Check for a paper jam For more information see Clear a jam in the device Another paper feed problem is occurring Media is not supported for the printer or tray Use only media that is supported for the device and the tray being used For more information see Understand specifications for supported media Solve paper feed problems 165 Chapter 10 Media is not picked up from a tray e Make sure media is loaded in the tray For more information see Load media Fan the media before loading Make sure the paper guides are set to the correct markings in the tray for the media size you are loading Also make sure the guides are snug but not tight against the stack Make sure media in the tray is not curled Uncurl paper by bending it in the opposite direction of the curl Make sure that the tray is completely loaded If you are using special media that is only available in small quantiti
139. ed in memory are deleted from memory when you turn off the power Color display Press Setup select Tools and then select Clear Fax Log Receive a fax 75 Chapter 8 To clear fax logs via the embedded Web server A Select the Settings tab select Fax from the left pane select the Options sub tab and then click the Clear button under the Clear Fax Logs heading Forward faxes to another number You can set up the device to forward your faxes to another fax number A received color fax is forwarded in black and white HP recommends that you verify the number you are forwarding to is a working fax line Send a test fax to make sure the fax machine is able to receive your forwarded faxes To forward faxes from the control panel 1 Press Setup 2 Select Advance Fax Setup and then select Fax Forwarding Black Only 3 Press the right arrow button until On Forward or On Print amp Forward appears and then press OK Choose On Forward if you want to forward the fax to another number without printing a backup copy on the device EY NOTE If the device is not able to forward the fax to the designated fax machine for example if it is not turned on the device prints the fax If you set up the device to print error reports for received faxes it will also print an error report Choose On Print amp Forward to print a backup copy of your received fax while forwarding the fax to another number 4 Atthe prompt enter the numbe
140. edia ADF between 127 to 216 mm wide and 241 to 305 mm long 5 to 8 5 inches wide and 9 5 to 12 inches long Panorama 4 x 10 inches 4 x 11 inches and 4 x 12 inches Borderless panorama 4 x 10 inches 4 x 11 inches and 4 x 12 inches Select print media 35 Chapter 3 36 Use the all in one Not compatible for use with the ADF for single or double sided printing The device is compatible with plain and inkjet hagaki from Japan Post only It is not compatible with photo hagaki from Japan Post Understand supported media types and weights EY NOTE Tray 2 and the duplexer are available with some models Tray Type Weight Capacity Tray 1 Paper 60 to 105 g m Up to 250 sheets of 16 to 28 Ib bond plain paper 25 mm or 1 inch stacked Transparencies Up to 70 sheets 17 mm or 0 67 inch stacked Photo media 280 g m Up to 100 sheets 75 Ib bond 17 mm or 0 67 inch stacked Labels Up to 100 sheets 17 mm or 0 67 inch stacked Envelopes 75 to 90 g m Up to 30 sheets 20 to 24 Ib bond 17 mm or 0 67 inch envelope stacked Cards Up to 200 g m Up to 80 cards 110 Ib index Tray 2 Plain paper only 60 to 105 g m Up to 350 sheets of 16 to 28 Ib bond plain paper 35 mm or 1 38 inch stacked Duplexer Paper 60 to 105 g m Not applicable 16 to 28 Ib bond Output bin All supported media Up to 150 sheets of plain paper text printing Set minimum margins
141. eless connection Make sure the device is not connected to the network using a network cable The sending device must have built in 802 11 capabilities or an 802 11 wireless card installed The device and the computers that use it must be on the same subnet Before installing the device software you may wish to find out the settings of your network Obtain the information from your system administrators or complete the following tasks Obtain your network s network name or Service Set Identifier SSID and communication mode infrastructure or ad hoc from the configuration utility for the network s wireless access point WAP or the computer s network card Find out the type of encryption your network uses such as Wired Equivalent Privacy WEP Find out the security password or encryption key of the wireless device Understand 802 11 wireless network settings Network name SSID By default the device looks for the wireless network name or SSID named hpsetup Your network may have a different SSID Communication mode There are two communication mode options Ad hoc On an ad hoc network the device is set to ad hoc communication mode and communicates directly with other wireless devices without the use of a WAP All devices on the ad hoc network must Be 802 11 compatible Have ad hoc as the communication mode Have the same network name SSID 130 Configure and manage Be on the same subnet and same channe
142. eless printing For more information see HP Printer Utility Mac OS The HP Printer Utility is typically installed with the device software continued Resource HP Instant Support Description Helps you quickly identify diagnose and resolve printing problems For more information see HP Instant Support Location Available through any standard Web browser or through the Toolbox Windows Control panel Provides status error and warning information about operations For more information see Control panel Logs and reports Provides information about events that have occurred For more information see Monitor the device Self test diagnostic page e Device information e Product name Model number e Serial number e Firmware version number e Accessories installed for example the duplexer Number of pages printed from the trays and accessories e Ink levels e Printhead health status For more information see Understand the self test diagnostic page Network configuration page Provides network configuration information For more information see Understand the network configuration page Print quality diagnostic page Diagnoses issues that affect print quality and helps you decide whether to run any maintenance tools to improve the print quality of your printouts For more information see To print the print quality di
143. elf test diagnostic page information on 96 print 97 send faxes basic fax 70 manually 71 monitor dialing 72 73 troubleshoot 180 182 184 send scans for OCR 56 to a program 54 troubleshoot 169 serial number 97 serial phone systems countries regions with 102 setup types 102 Services tab Toolbox Windows 92 settings administrator 88 control panel 25 copy 50 driver 47 network 99 scan 57 speed fax 82 setup answering machine parallel phone systems 117 236 answering machine and modem parallel phone systems 118 Bluetooth 135 computer modem parallel phone systems 111 computer modem and answering machine parallel phone systems 118 computer modem and voice line parallel phone systems 113 computer modem and voice mail parallel phone systems 122 connection types 19 distinctive ringing 80 distinctive ringing parallel phone systems 108 DSL parallel phone systems 106 fax 101 fax scenarios 102 fax with parallel phone systems 102 ISDN line parallel phone systems 107 PBX system parallel phone systems 107 separate fax line parallel phone systems 105 shared phone line parallel phone systems 109 test fax 83 voice mail parallel phone systems 110 voice mail and computer modem parallel phone systems 122 Windows 125 Windows networks 127 Setup button 17 setup poster 10 sharing 19 sharing device Mac OS 129 Windows 126 shipping the device 204 size scans troubleshoot 173 troubleshoot cop
144. em requirements Before installing software on a Windows computer ensure all other programs are closed If the computer does not recognize the path to the CD drive that you typed ensure you are specifying the correct drive letter If the computer cannot recognize the Starter CD in the CD drive inspect the CD for damage You can download the device driver from the HP Web site www hp com support In the Windows device manager make sure that the USB drivers have not been disabled If you are using a computer running Windows and the computer cannot detect the device run the uninstallation utility util ccc uninstall bat on the Starter CD to perform a clean uninstallation of the device driver Restart your computer and reinstall the device driver Troubleshoot installation issues 189 Chapter 10 Solve network problems 190 EY NOTE After correcting any of the following run the installation program again General network troubleshooting Ifyou are unable to install the device software verify that All cable connections to the computer and the device are secure The network is operational and the network hub is turned on All applications including virus protection programs spyware protection programs and firewalls are closed or disabled for computers running Windows Make sure the device is installed on the same subnet as the computers that will be using the device If the installation program cannot discover the
145. en the number you want to remove appears press OK to select it 5 When the Delete Another prompt appears do one of the following If you want to remove another number from the list of junk fax numbers press Yes and then repeat step 4 for each number you want to block If you are done press No To remove numbers from the list of junk fax numbers via the embedded Web server A Open the embedded Web server For more information see To open the embedded Web server Click the Settings tab select Fax from the left pane click the Junk Fax Blocker sub tab add or remove numbers to block in the Fax Number fields and then click Apply View a list of blocked fax numbers You can view a list of blocked fax numbers only from the embedded Web server which requires a network connection To view a list of blocked numbers via the embedded Web server A Open the embedded Web server For more information see To open the embedded Web server Click the Settings tab select Fax from the left pane and then click the Junk Fax Blocker sub tab 78 Fax some models only Change fax settings After completing the steps in the getting started guide that came with the device use the following steps to change the initial settings or to configure other options for faxing Configure the fax header The fax header prints your name and fax number on the top of every fax you send HP recommends that you set up the fax header by using the softw
146. en tn een ee 86 Overview of management tasks ssssssssssseeee eene eene enne enne 86 Monitor the device cionado heeded boven ere Pe eed vd qd sedet 87 Administer the device pr ense rr RR ER Mete e ERE E ER 88 Use device management tools ss 90 Embedded W b servert eerte ER are aa a ana Ar antaa Eni EEan 90 To open the embedded Web server ssssssseeeee eene 90 Embedded Web server pages ssssssseee eee eem ee nennen nnns 91 Toolbox WIndOoWSs erint nette estere ne annees i nne Ent nete ture age deae tite T 91 To open the Tol iii reete t dictt erbe aa 91 Teolbox tabs iss ose ee id 92 HP Printer Utility Mac OS in erre a Re HR eer ots 93 To open the HP Printer Utility sise 93 HP Printer Utility panels e eee dere ene ren net 93 Network Printer Setup Utility Mac OS 94 HP Web Jetadmin software sis 94 HP Instant Support coc e e E C ea e Dente er ER ERES FE ERR 94 Security and priVacy o ee renier ane OLD Eq Sd Seon MN aseo cde Le Poo ec da de eect 95 To gain access to HP Instant Support oococcccccccccccoccnccnncnnannnnnnnnnnnnnnnnnnnncnn nan nnnnannnnn nn 95 aadd aN ETE Le e aee A E ote ec batte to a et resi uoa MR Lr one ele node 95 Understand the self test diagnostic page seem een 96 Understand the network configuration page ooomocccccncnncnnnnoncncnanannnnncnonan emm eene 98 Channel range definitions zeit nina ntm 99 Configure n
147. eplace the ink cartridges nii dee dete a led ci dai dict 144 Maintain the printheads 2 0 0 0 cccccccceeecceeececneceeeeeeeee eee aaeaeeeeeeeeeeeeeeseeaaaaesaeeeeeeeeeeeeeeeeeeeeeaees 145 To check printhead health ss 145 To print the print quality diagnostic page sem 145 To align the printheads divo oca tesi oed aid ee Eo ERR ei DA Ie E fede ode edness 146 To calibrate the linefeed eere pe edet edes 147 To clean the printheads see 147 To clean the printhead contacts manually s 147 To replace the printheads ss 150 Store printing supplies erre rete ret eee deseo e bu Up eee 152 STONE MAK CAMMAGSS Dmm 152 Store printheads miii cias 152 Clean the device nt ns A aii 152 Clean the scanner glass sien 153 Clean the automatic document feeder ADF sss 153 Clean the exterlor ea tsi ni iion inicia 157 Troubleshooting tips and resources oococococcccncccccncononcnncnncnnnnnonnnnnnncnnnnnn nn nnn nn enne nnn 157 Solve printing problems etc tin tre tee het ecu tilo 158 The device shuts down unexpectedly sssssssssssssseeeeeeeeeener enne 158 Error message appears on control panel display ss 158 The device is not responding nothing prints ssee 158 Device does not accept printhead ssssseen eee een 159 Device takes a long time to print 160 Blank or partial page printed
148. er utility telephone lines and internal metallic water pipe system if present are connected together This precaution might be particularly important in rural areas Note The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface might consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN for this product is 0 0B based on FCC Part 68 test results Notice to users of the Canadian telephone network 217 Appendix D Notice to users in the European Economic Area Notice to users in the European Economic Area CE This product is designed to be connected to the analog Switched Telecommunication Networks PSTN of the European Economic Area EEA countries regions Network compatibility depends on customer selected settings which must be reset to use the quipment on a telephone network in a country region other than where the product was purchased Contact the vendor or Hewlett Packard Company if additional product support is necessary This equipment has been certified by the manufacturer in accordance with Directive 1999 5 EC annex II for Pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs p
149. er clippings and many other documents You can specify the word processing program that you want to use for editing If the word processing icon is not present or active either you do not have word processing software installed on your computer or the scanner software did not recognize the program during the installation See the onscreen Help for the HP photo and imaging software for information about how to create a link to the word processing program The OCR software does not support scanning colored text Colored text is always converted to black and white text before being sent to OCR Thus all text in the final document is in black and white regardless of the original color Because of the complexity of some word processing programs and their interaction with the device it is sometimes preferable to scan to Wordpad a Windows 56 Scan accessory and then cut and paste the text into the preferred word processing program Change scan settings To change scan settings HP Device Manager Mac OS Launch HP Device Manager click Information and Settings and then select Scan Preferences from the drop down list Windows Open the device software select Settings select Scan Settings and Preferences then select from the available options and make your selections Cancel a scan job A Press Cancel on the control panel Change scan settings 57 Work with memory devices Some models only The device comes with a memor
150. ert 58 slot locating 14 model number 97 modem shared with fax parallel phone systems 111 shared with fax and answering machine parallel phone systems 118 shared with fax and voice line parallel phone systems 113 shared with fax and voice mail parallel phone systems 122 monitor dialing 72 73 monitoring tools 87 multi feeds troubleshoot 166 myPrintMileage about 95 accessing 96 features 86 N network folders scan to 53 troubleshoot 173 network folders as speed dial entries 45 Network Printer Setup Utility Mac OS 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 234 Mac OS setup 128 operating systems supported 210 protocols supported 210 self test diagnostic page 96 settings change 99 sharing Windows 126 static IP address setting 158 system requirements 210 view and printsettings 100 Windows setup 127 wireless communication setup 129 wireless settings 98 130 Wireless Setup Wizard 100 noise information 212 Number of Copies button 16 O OCR edit scanned documents 56 troubleshoot 171 OK button 16 On button 17 one touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit scans 56 load ADF automatic document feeder 30 scan 52 output tray locating 13 media supported 36 ozone depletin
151. es 134 Configure and manage Other guidelines To keep the wireless network secure follow these guidelines Use a password with at least 20 random characters You can use up to 63 characters in a WPA password Avoid any common words or phrases easy sequences of characters such as all 1s and personally identifiable information for passwords Always use random strings composed of uppercase and lowercase letters numbers and if allowed special characters such as punctuation e Change the password periodically Change the default password provided by the manufacturer for administrator access to the access point or wireless router Some routers let you change the administrator name as well Place the access point or router in the center of a room and not near a window Turn off administrative access over wireless if possible If you do this you need to connect to the router with a wired Ethernet connection when you want to make configuration changes Turn off remote administrative access over the Internet on your router if possible You can use Remote Desktop to make an encrypted connection to a computer running behind your router and make configuration changes from the local computer you are accessing over the Internet To avoid accidentally connecting to another party s wireless network turn off the setting to automatically connect to non preferred networks This is disabled by default in Windows XP Set up the d
152. es try placing the special media on top of other paper of the same size to help fill the tray Some media is picked up more easily if the tray is full Make sure Tray 2 optional is inserted properly Media is not coming out correctly Make sure the output tray extension is extended otherwise printed pages may fall off the device Remove excess media from the output tray There is a limit to the number of sheets the tray can hold Pages are skewing Make sure the media loaded in the trays is aligned to the paper guides If needed pull out the trays from the device and reload the media properly making sure that the paper guides are properly aligned Make sure the rear access panel or duplexer is properly installed Load media into the device only when it is not printing Multiple pages are being picked up Fan the media before loading Make sure the paper guides are set to the correct markings in the tray for the media size you are loading Also make sure the guides are snug but not tight against the stack Make sure the tray is not overloaded with paper 166 Maintain and troubleshoot Make sure that the tray is completely loaded If you are using special media that is only available in small quantities try placing the special media on top of other paper of the same size to help fill the tray Some media is picked up more easily if the tray is full When reinserting Tray 2 optional into the device
153. est diagnostic page For more information see Understand the self test diagnostic page The device is set as the current or default printer For Windows set it as the default in the Printers folder For the Mac OS set it as the default in the Printer Setup Utility See your computer s documentation for more information Pause Printing is not selected if you are using a computer running Windows You are not running too many programs when you are performing a task Close programs that you are not using or restart the computer before attempting the task again You can have a static IP address for wired networking and have a dynamic IP address for wireless networking and vice versa For more information see To Change IP settings Troubleshooting tips and resources 157 Chapter 10 To set a static IP address 1 Open the embedded Web server click the Networking tab click Wired 802 3 or Wireless 802 11 in the left pane and then click the IP Configuration sub tab 2 Select Manual IP and then type the static IP address in the Manual IP Address box 3 Enter the Manual Subnet Mask and the Manual Default Gateway if necessary and then click Apply Z CAUTION Changing the IP address can disrupt the current connection to the embedded Web server Solve printing problems The device shuts down unexpectedly Error message appears on control panel display The device is not responding nothing prints Device
154. estion or a description of your problem Your recent device history system configuration and any actions that you have attempted are automatically forwarded to HP upon your approval so that you will not need to describe the problem again Knowledge database Use the HP knowledge database to quickly find answers to your questions Security and privacy When you use HP Instant Support detailed device information such as the serial number error conditions and status is sent to HP HP respects your privacy and manages this information according to the guidelines that are outlined in the HP Online Privacy Statement welcome hp com country us en privacy html Ey NOTE To view all the data that is sent to HP select Source for Internet Explorer and Opera or Page Source for Netscape and Mozilla Firefox from the View menu in your Web browser To gain access to HP Instant Support Toolbox Windows Click the Information tab and then click HP Instant Support Embedded Web server Click the Support button then click HP Instant Support f NOTE The Support button is available in all pages EY NOTE Do not bookmark the Web pages that are used to open HP Instant Support If you bookmark the site and connect to it by using the bookmark the pages do not contain the current information myPrintMileage myPrintMileage is a service that HP provides to help you track and forecast your device usage and plan the purc
155. etwork options suis cei o nire dci Esa 99 Change basic network settings esssseseeeneen eee 99 Use the Wireless Setup Wizard 100 View and print network settings sss nnne 100 Turn the wireless radio on and off 100 Change advanced network settings sss 100 Set link Speed it uin 100 TO View IP settings irre tine ree arial qi gene e o oo dec 101 To Change IP settings tree ER RU dere ced NEER AEE 101 Contents Set up faxing for the device some models only 101 Set up faxing parallel phone systems 102 Choose the correct fax setup for your home or office oooooccccncccccccccccccnccnacnnnnnos 102 Select your fax setup case coooocococccocccccocononccnnconcnnnnnnononcnnnnnncnnnnnnnnnncnncnnannnnnnnnnnnnnncnnnns 104 Case A Separate fax line no voice calls received seeeeee 105 Case B Set up the device with DSL ssssssssssseeeemeeeeennnn enn 106 Case C Set up the device with a PBX phone system or an ISDN line 107 Case D Fax with a distinctive ring service on the same line ssssee 108 Case E Shared voice fax line sssssee ene 109 Case F Shared voice fax line with voice mail 110 Case G Fax line shared with computer modem no voice calls received 111 Case H Shared voice fax line with computer modem
156. evice for Bluetooth communication The HP Bluetooth Wireless Printer Adapter allows you to print documents from Bluetooth devices without a cable connection Simply insert the HP Bluetooth adapter into the front USB port and print from a Bluetooth device such as a PDA or camera phone You can also use Bluetooth technology to print from a computer to the device To set up the device for Bluetooth communication from the control panel 1 Insert the HP Bluetooth Adapter into the front USB port shown in the graphic below Set up the device for Bluetooth communication 135 Chapter 9 2 Some Bluetooth devices exchange addresses when they communicate with each other and establish a connection Also some Bluetooth devices display the name of the other device when connected If you do not want the default name displayed as the name of your device you can change the device name Do the following as appropriate To find out the address of the device a Press Setup b Select Bluetooth and then select Device Address The device address is displayed which is read only c Toenter the address into your all in one follow the instructions that came with your Bluetooth device To change the name of the device from the default a Press Setup b Select Bluetooth and then select Device Name EY NOTE The device ships with the predefined name of Officejet L7XXX Series c Use the keypad to enter a new name d When you have fini
157. evice from a Bluetooth device Make the device visible or invisible to Bluetooth devices that are within range Configure and manage Use a passkey to authenticate Bluetooth devices You can set the security level of the device to either High or Low Low The device does not require a passkey Any Bluetooth device within range can print to it f NOTE The default security setting is Low Low level security does not require authentication High The device requires a passkey from the Bluetooth device before allowing it to send a print job to it The passkey must be 1 to 4 characters long and can only consist of numbers EY NOTE The device ships with a predefined passkey that is set to four zeroes 0000 To set the device to require passkey authentication via the control panel Press Setup Select Bluetooth and then select Passkey Use the keypad to enter a new passkey When you have finished entering your passkey press OK Select Security Level and then select High Press OK High level security requires authentication Passkey authentication is now set for the device oA Pe Ny To set the device to require passkey authentication via the embedded Web server A Open the embedded Web server click the Bluetooth tab enter a new passkey in the Passkey section click High in the Security Level section and then click Apply To set the device to be visible or not visible to Bluetooth devices You can set
158. evice is on a network and you set a default tray the setting will affect all users of the device Tray 2 is designed to hold only plain paper The following table lists possible ways you can use the tray settings to meet your printing needs I want to Follow these steps Load both trays with the same media and e Load media in Tray 1 and Tray 2 For have the device pick media from one tray if more information see Load media the other one is empty Make sure tray lock is disabled Have both special media such as e Load special media in Tray 1 and plain transparencies or letterhead and plain paper paper in Tray 2 loaded in the trays e Make sure tray lock is set to Tray 1 Load media in both trays but have the device e Load media in Tray 1 and Tray 2 pick media from a specific tray first Make sure default tray is set to the appropriate tray 40 Use the all in one To configure the trays 1 2 Make sure the device is turned on Perform one of the following Embedded Web server Click the Settings tab and click Paper Handling in the left panel Print driver Windows Click the Printer services button on either the Features or Color tab and then select Paper Handling Toolbox Windows Click the Services tab and click Paper Handling HP Printer Utility Mac OS Click Paper Handling from the Printer Settings panel Control panel Press the Setup button select Preferences and then
159. fications 208 power consumption 228 specifications 212 troubleshoot 158 power cord statement 219 power input locating 15 power on button 17 print Bluetooth 135 cancel 49 double sided 48 fax logs 85 fax reports 83 faxes 75 panoramic photos 65 passport photos 66 photos from DPOF file 59 photos from memory card 62 proof sheets 62 self test diagnostic page 97 settings 47 slow 160 speed dial entries 46 troubleshoot 158 video action photos 67 print cartridges See ink cartridges print driver accessories settings 22 settings 47 version 201 warranty 203 print quality diagnostic page 145 troubleshoot 162 Print quality diagnostic page 145 print carriage access door locating 14 printer driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch locating 14 printheads aligning 146 clean 147 clean contacts manually 147 health check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87 97 145 supported 208 troubleshoot 159 warranty 203 privacy HP Instant Support 95 processor specifications 209 Proof Sheet button control panel button 17 proof sheet button 17 proof sheets fill in 64 print 62 scan 64 pulse dialing 81 Q Quality button 17 quality troubleshoot copy 168 diagnostic page 145 print 162 scan 171 R radio frequency radiation 215 radio interference reducing 134 regulatory information 219 radio turn off 100 readme 10 re
160. fr quences comprises entre 2400 2454 MHz Chaine 1 9 Pour les derni res restrictions voir http www art telecom fr Italie Une licence est requise pour ce type de p riph riques Pour l obtenir adressez vous votre revendeur ou directement la Direction g n rale de la planification et de la gestion des fr quences Direzione Generale Pianificazione e Gestione Frequenze 222 Regulatory information Notice to users in Germany Rechtlicher Hinweis f r die Europ ische Union Produkte mit der CE Kennzeichnung entsprechen den folgenden EU Richtlinien Niederspannungsrichtlinie 73 23 EEC EMC Richtlinie 89 336 EEC Die Erf llung der CE Richtlinien dieses Produkts ist nur gew hrleistet sofern die Stromversorgung ber den ordnungsgem en Wechselstromadapter mit der CE Kennzeichnung erfolgt der von HP zur Verf gung gestellt wird Falls dieses Produkt Telekommunikationsfunktionen aufweist erf llt es zudem die erforderlichen Anforderungen der folgenden EU Richtlinie R amp TTE Richtlinie 1999 5 EC Die Erf llung dieser Richtlinien impliziert die Konformitat mit den harmonisierten europ ischen Standards Europ ische Normen die in der von HP f r dieses Produkt oder die entsprechende Produktfamilie herausgegebenen EU Konformitatserklarung aufgef hrt sind Eine entsprechende Erf llung ist durch folgende Konformit tskennzeichnung auf dem Produkt erkennbar CE Die drahtlose Telekommunikationsfunktion dieses Produkt
161. from the DSL filter to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office As only one phone cord is supplied you may will need to obtain additional phone cords for this setup Connect an additional phone cord from the DSL filter to the telephone wall jack Run a fax test Case C Set up the device with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter terminal adapter make sure you do the following If you are using either a PBX or an ISDN converter terminal adaptor connect the device to the port that is designated for fax and phone use Also make sure that the terminal adapter is set to the correct switch type for your country region if possible EY NOTE Some ISDN systems allow you to configure the ports for specific phone equipment For example you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes If you have problems when connected to the fax phone port of your ISDN converter try using the port designated for multiple purposes it might be labeled multi combi or something similar If you are using a PBX phone system set the call waiting tone to off EY NOTE Many digital PBX systems include a call waiting tone that is set to on by default The call waiting tone will interfere with any fax transmission an
162. g Monitor icon appears in the Windows system tray To uninstall from a Windows computer method 2 Ey NOTE Use this method if Uninstall is not available in the Windows Start menu 140 Configure and manage On the Windows taskbar click Start select Settings select Control Panel and then click Add Remove Programs Or Click Start click Control Panel and then double click Programs and Features Select HP Officejet Pro All in One Series and then click Change Remove or Uninstall Change Follow the onscreen instructions Disconnect the device from your computer Restart your computer EY NOTE It is important that you disconnect the device before restarting your computer Do not connect the device to your computer until after you have reinstalled the software Insert the device Starter CD into your computer s CD ROM drive and then start the Setup program Follow the onscreen instructions and also see To install the software before connecting the device recommended To uninstall from a Windows computer method 3 E 1 a 9 NOTE Use this method if Uninstall is not available in the Windows Start menu Insert the device Starter CD into your computer s CD ROM drive and then start the Setup program Disconnect the device from your computer Select Uninstall and follow the onscreen directions Restart your computer Ey NOTE Itis important that you disconnect the device before restarting y
163. g chemicals 228 P packing the device 206 pages per month duty cycle 208 panoramic photos 65 paper See media paper feed problems troubleshoot 165 parallel phone systems answering machine setup 117 countries regions with 102 distinctive ringing setup 108 DSL setup 106 ISDN setup 107 modem and answering machine setup 118 modem and voice mail setup 122 modem setup 111 modem shared with voice line setup 113 PBX setup 107 separate line setup 105 setup types 102 shared line setup 109 part numbers supplies and accessories 198 passkey authentication Bluetooth 138 passport photos 66 PBX system set up with fax parallel phone systems 107 PCL 3 support 208 phone cord connected to correct port test failed 176 correct type test failed 177 extend 185 phone customer support 200 phone line answer ring pattern 80 phone fax from receive 73 send 71 photo media guidelines 33 sizes supported 35 Photo menu 24 Photo Menu button 16 photos borderless printing 42 connect a PictBridge camera 59 connect storage device 61 edit scans 56 insert memory cards 58 panoramic 65 passport 66 print from control panel 62 print from DPOF files 59 proof sheets 62 save to computer 68 Index troubleshoot memory cards 186 video action prints 67 view 62 Photosmart Software send scans to programs 54 Photosmart Studio send scans to programs 54 PictBridge mode 59 60 PictBridge enabled digital camera port locating 14 59 ports speci
164. g them back one at a time and rerunning the test each time until you identify which piece of equipment is causing the problem Ifthe Fax Line Condition Test fails without the other equipment connect the device to a working phone line and continue reviewing the troubleshooting information in this section If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again After you resolve any problems found run the fax test again to make sure it passes and the device is ready for faxing If the Fax Line Condition test continues to fail and you experience problems faxing contact your telephone company and have them check the phone line The display always shows Phone Off Hook Solution You are using the wrong type of phone cord Make sure you are using the phone cord that came with the device to connect the device to your phone line If the phone cord that came with the device is not long enough you can use a coupler to extend the length You can purchase a coupler at an electronics store
165. ges of a document on one sheet of paper can reduce paper usage and the resulting demands on natural resources See this guide for more information about using these features Ink use This product s draft mode uses less ink which might extend the life of the cartridges See the print driver s online Help for more information Ozone depleting chemicals Ozone depleting chemicals such as chlorofluorocarbons CFCs have been eliminated from HP manufacturing processes Power consumption Power usage drops significantly while in PowerSave Sleep mode which saves natural resources and saves money without affecting the high performance of this product Battery information This device contains the following mercury free battery Specification Value Battery part numbe 1420 0887 Battery material Lithium polycarbon monfluoride Battery type Button coin cell battery Quantity per product 1 Weight 2 50 grams 0 09 ounces Battery manufacturer Panasonic Japan EZ NOTE The battery might require recycling or proper disposal at end of life NL Batterij niet Dit HP Product bevat een lithium manganese dioxide weggooien maar X batterij Deze bevindt zich op de hoofdpriniplaat inieveren als KCA Wanneer deze batterij leeg is moet deze volgens de geldende regels worden afgevoerd 228 Regulatory information Material safety data sheets Material safety data sheets MSDSs can be obtained fr
166. ght fail if the server name provided during setup cannot be resolved to specific IP addresses When setting up the Direct Digital Filing feature be sure to do the following Try to use fully qualified DNS names Make sure the DNS server is set up correctly on the device e xx TIP If you have recently changed the DNS settings turn off and then turn on the all in one Solve fax problems This section contains fax setup troubleshooting information for the device If the device is not set up properly for faxing you might experience problems when sending faxes receiving faxes or both If you are having faxing problems you can print a fax test report to check the status of the device The test will fail if the device is not set up properly for faxing Perform this test after you have completed setting up the device for faxing For more information see Test fax setup If the test fails review the report for information on how to fix any problems found For more information see The fax test failed The fax test failed If you ran a fax test and the test failed review the report for basic information about the error For more detailed information check the report to see which part of the test failed and then review the appropriate topic in this section for solutions to try The Fax Hardware Test failed The Fax Connected to Active Telephone Wall Jack test failed 174 Maintain and troubleshoot The Phone Cord
167. gins Check the page orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver For more information see Change print settings Solve printing problems 161 Chapter 10 Check the device location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes cause slight distortions to printouts Move the device away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields If the above solutions do not work the problem may be caused by the inability of the application to interpret print settings properly See the release notes for known software conflicts refer to the application s documentation or contact the software manufacturer for specific help The device prints half a page then ejects the paper Check the ink cartridges The ink cartridges may have run out of ink and the print job was cancelled Replace the ink cartridges and then resend the print job to the device For more information see Replace the ink cartridges Poor print quality and unexpected printouts Poor quality printouts e Meaningless characters print e Ink is smearing Ink is not filling the text or graphics completely e Output is faded or dull colored Colors are printing as blac
168. hase of supplies To use myPrintMileage you must have the following Internet connection Device connected Use device management tools 95 Chapter 9 On the myPrintMileage Web site you can see the print analysis such as the amount of ink you have used whether you use more black or color ink and the estimated number of pages you can print with the remaining amount of ink To gain access to myPrintMileage Embedded Web server Click the Support button and then click myPrintMileage EY NOTE The Support button is available in all pages Toolbox Windows Click the Information tab and then click myPrintMileage and follow the onscreen instructions Windows taskbar Right click the HP Digital Imaging icon in the Windows taskbar choose the device you wish to view and then click myPrintMileage Ey NOTE Do not bookmark the Web pages that are used to open myPrintMileage If you bookmark the site and connect to it by using the bookmark the pages do not contain the current information Understand the self test diagnostic page Use the self test diagnostic page to View current device information ink cartridge status and printhead health status Help troubleshoot problems e Verify installation of optional accessories such as the duplexer The self test diagnostic page also contains a log of recent events 96 Configure and manage If you need to call HP it is often useful to print the self test diagnost
169. he device to store faxes in memory only if an error condition exists that prevents the device from printing the faxes for example if the device runs out of paper The device continues to store incoming faxes as long as there is memory available If the memory becomes full the device stops answering incoming fax calls When the error condition is resolved the faxes stored in memory print automatically and then they are deleted from memory Off Faxes are never stored in memory For example you might want to turn off Backup Fax Reception for security purposes If an error condition occurs that prevents the device from printing for example the device runs out of paper the device stops answering incoming fax calls Fax some models only Ey NOTE If Backup Fax Reception is enabled and you turn off the device all faxes stored in memory are deleted including any unprinted faxes that you might have received while the device was in an error condition You must contact the senders to ask them to resend any unprinted faxes For a list of the faxes you have received print the Fax Log The Fax Log is not deleted when the device is turned off To set backup fax reception from the control panel 1 Press Setup 2 Select Advance Fax Setup and then select Backup Fax Reception 3 Press the right arrow button to select On On Error Only or Off 4 Press OK To set backup fax reception via the embedded Web server A Select the
170. he printer icon that appears in the lower right corner of the computer screen Select the print job and then press the Delete key on the keyboard Mac OS Double click the printer in the Printer Setup Utility Select the print job click Hold and then click Delete Cancel a print job 49 5 Copy You can produce high quality color and grayscale copies on a variety of paper types and sizes This section contains the following topics Make copies from the control panel Change the copy settings e Crop an original color display models only e Cancel a copy job Make copies from the control panel You can make quality copies from the control panel To make a copy from the control panel 1 Make sure you have paper loaded in the input tray 2 Load your original using the scanner glass or the ADF For more information see Load the originals 3 Doone of the following e Press START COPY Black to start a black and white copy job Press START COPY Color to start a color copy job EY NOTE If you have a color original pressing START COPY Black produces a black and white copy of the color original while pressing START COPY Color produces a full color copy of the color original Change the copy settings You can customize the copy settings to handle nearly any task When you change copy settings the changes are for the current copy job only You must set the changes as defaults for the settings to apply to a
171. hen the phone rings the device automatically answers after the number of rings you set in the Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax Case H Shared voice fax line with computer modem If you receive both voice calls and fax calls at the same phone number and you also have a computer modem connected on this phone line set up the device as described in this section Set up faxing for the device some models only 113 Chapter 9 Ey NOTE Since your computer modem shares the phone line with the device you cannot use both your modem and the device simultaneously For example you cannot use the device for faxing while you are using your computer modem to send an e mail or access the Internet Shared voice fax with computer dial up modem Shared voice fax with computer DSL ADSL modem Shared voice fax with computer dial up modem If you use your phone line for both fax and telephone calls use these instructions to set up your fax There are two different ways to set up the device with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports If your computer has only one phone port you will need to purchase a parallel splitter also called a coupler as shown below A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not
172. hone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone If you do not hear a dial tone contact your telephone company and have them check the line Try to send or receive a test fax If you can send or receive a fax successfully there might not be a problem After you resolve any problems found run the fax test again to make sure it passes and the device is ready for faxing The Phone Cord Connected to Correct Port on Fax test failed Solution Plug the phone cord into the correct port 1 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device EY NOTE If you use the 2 EXT port to connect to the telephone wall jack you will not be able to send or receive faxes The 2 EXT port should only be used to connect other equipment such as an answering machine or a telephone Figure 10 1 Back view of the device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port 176 Maintain and troubleshoot After you have connected the phone cord to the port labeled 1 LINE run the fax test again to make sure it passes and the device is ready for faxing
173. ht assign one phone number with a single ring to your voice calls and another phone number with double rings to your fax calls This allows you to tell the difference between voice and fax calls when the phone rings Do you receive voice calls at the same phone number you will use for fax calls on the device Continue answering questions Do you have a computer dial up modem on the same phone line as the device Are you unsure if you use a computer dial up modem If you answer Yes to any of the following questions you are using a computer dial up modem Do you send and receive faxes directly to and from your computer software applications through a dial up connection Do you send and receive e mail messages on your computer through a dial up connection Do you access the Internet from your computer through a dial up connection Continue answering questions Set up faxing for the device some models only 103 Chapter 9 104 6 Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on the device Continue answering questions 7 Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on the device After you have completed answering the questions proceed to the next section to select your fax setup case Select your fax setup case Now that you have answered all the questions about the eq
174. ia towards you through the top of the device Z WARNING Do not reach into the device when it is on and the carriage is stuck When you open the print carriage access door the carriage should return to its position on the right side of the device If it does not move to the right turn off the device before you remove any jam 6 After clearing the jam close all covers turn on the device if you turned it off and resend the print job 194 Maintain and troubleshoot Clear jams in the ADF If media is jammed in the ADF use the following instructions below to clear the jam For information about how to avoid jams see Tips for avoiding jams To clear a jam in the ADF 1 Ifa page is sticking out of an area gently try to remove it without tearing the page If you feel resistance continue with the following steps 2 Remove the document feeder and open the ADF cover 3 Remove the jam cleanout part Using both hands lift up on the two handles until the part unsnaps Rotate and lift out the cleanout and set it aside Clear jams 195 Chapter 10 4 While lifting the green lever rotate the pick mechanism until it stays open 5 Gently try to remove the page without tearing it If you feel resistance continue with the next step 6 Open the ADF and gently loosen the media by using both hands 7 When the media is free gently pull it out 8 Close the ADF 9 Lower the green lever 10 Reinstall the jam
175. ic page before calling HP Officat Pro 17700 Self Test Disgncetie Page Printer information sed ie ATA ink Cartridge Status Pricitwad Sesto mule mmm Printer Information Shows device information such as the product name model number serial number and firmware version number the accessories that are installed such as the duplexer and the number of pages printed from the trays and accessories 2 Ink Cartridge Status Shows the estimated ink levels represented in graphical form as gauges and the part numbers and expiration dates of the ink cartridges EY NOTE The ink levels shown are an estimate only Actual ink volumes may vary 3 Printhead Status Shows the status of the printhead health and the part numbers first installation dates and end of warranty dates of the printheads as well as the accumulated ink usage The status options for the printhead are good fair and replace If the status is fair then the print quality must be monitored but the printhead does not need to replaced If the status is replace then the printhead should be replaced as the device will not function until it is 4 Event Log Shows a log of recent events that have occurred To print the Self Test Diagnostic Page Control panel Press Setup select Print Report select Self Test Report and then press OK Toolbox Windows Click the Services tab and then click Print Self test Diagnostic Page
176. ified electrician 3 Observe all warnings and instructions marked on the product 4 Unplug this product from wall outlets before cleaning 5 Do not install or use this product near water or when you are wet 6 Install the product securely on a stable surface 7 Install the product in a protected location where no one can step on or trip over the line cord and the line cord cannot be damaged 8 If the product does not operate normally see Maintain and troubleshoot 9 There are no user serviceable parts inside Refer servicing to qualified service personnel Product restricted material This HP product contains the following material that might require special handling at end of life Mercury in the fluorescent lamp in the scanner lt 1 5 mg For recycling information contact http www hp com go recycle local authorities or the Electronics Industries Alliance at http www eiae org For more information see Recycling Contents 1 Get started Find other resources for the product cc ccecceceeeeeeeeeeeceeeeeeeeeeeeaeaaeeeeeeesesenaeeeeeeeeeeeeeeeeaees 10 AAGGOSSIDINIY ari e eor Ete GR On RR ase et aar A de Nu 11 Understand the HP All in One parts ss 12 Front VieW A eren re ee i e ded eile nn eee ey ee es 13 Printing Supplies area zie 0 2 re eti needed oe oa d tiec needs 14 Memory card slots c emi e eed quede tete ee rtp 14 Back WOW see
177. ift the printhead latch 4 Lift the handle of the printhead which corresponds to the control panel message and use it to pull the printhead out of its slot 5 Obtain clean dry soft and lint free cleaning material Suitable materials include paper coffee filters and eyeglass lens cleaning paper A CAUTION Do not use water 148 Maintain and troubleshoot 6 Wipe the electrical contacts on the printhead but do not touch the nozzles EY NOTE The electrical contacts are small copper color squares grouped on one face of the printhead The nozzles are on a different face of the printhead Ink will be visible on the nozzles Z CAUTION Touching the nozzles can cause permanent nozzle damage Also ink can permanently mark clothing 7 After cleaning place the printhead on a sheet of paper or paper towel Make sure the nozzles are facing up and are not in contact with the paper Maintain the printheads 149 Chapter 10 8 Clean the electrical contacts in the printhead slot inside the device with a clean dry soft and lint free cloth 9 Plug in the power cord and turn on the device The control panel should indicate that the printhead is missing 10 Insert the printhead into its color coded slot the label on the printhead must match the label on the printhead latch Press down firmly on the printhead to ensure proper contact 11 Pull the printhead latch all the way forward and then press do
178. in small groups or when usage is low The connected computer is slowed down when many users print to the device Basic requirements for sharing in the Mac OS environment include the following items The Macintosh computers must be communicating on the network using TCP IP and they must have IP addresses AppleTalk is not supported The device that is being shared must be connected to a built in USB port on the host Macintosh computer Both the host Macintosh computer and the client Macintosh computers that are using the shared device must have device sharing software installed and the driver or PPD for the device that is installed You can run the installation program to install the device sharing software and associated Help files For more information about USB device sharing see the support information on the Apple Web site www apple com or the Apple Macintosh Help on the computer To share the device among computers running Mac OS 1 Turn on printer sharing on all Macintosh computers host and clients that are connected to the printer Depending on the OS version you are using do one of the following MacOS 10 3 Open System Preferences click Print amp Fax and then check the box next to Share my printers with other computers Mac OS 10 4 Open System Preferences click Print amp Fax click the Sharing tab check the box next to Share these printers with other computers and then select the printer to be shared
179. including the white strip on the inside of the ADF frame Z CAUTION Use only glass cleaner Avoid cleaners that contain abrasives acetone benzene and carbon tetrachloride all of which can damage the ADF frame Avoid isopropyl alcohol because it can leave streaks 7 Follow these steps to replace the ADF frame a Lift the ADF lid backing and then hook the ADF frame into the ADF lid Clean the device 155 Chapter 10 b Slide the ADF frame under the backing and then snap it into place Z CAUTION ADF frame must be under the backing for ADF to function 8 Close the ADF and then turn on the device To clean the ADF lid backing 1 Turn off the device 2 Lift the ADF 3 Clean the white ADF lid backing by using a soft lint free cloth that has been sprayed with a mild glass cleaner Wash the backing gently to loosen debris do not scrub the backing 4 Dry the backing with a dry soft lint free cloth Z CAUTION Do not use paper based wipes because these might scratch the backing 5 If this does not clean the backing thoroughly repeat the previous steps using isopropyl rubbing alcohol Wipe the backing with a damp cloth to remove any residual alcohol and then dry the backing with a dry soft lint free cloth 6 Close the ADF and then turn on the device 156 Maintain and troubleshoot Clean the exterior EY NOTE Before cleaning the device turn off the power and unplug th
180. incorrectly it might skew causing unclear images See Select print media for more information Use or make a carrier sheet to protect your originals Check the device The ADF might not be closed properly The scanner glass ADF lid backing or ADF window might need cleaning See Clean the device for more information Copy defects are apparent Vertical white or faded stripes The media might not meet Hewlett Packard media specifications for example the media is too moist or too rough See Select print media for more information Too light or dark Try adjusting the contrast and copy quality settings Unwanted lines The scanner glass ADF lid backing or ADF frame might need cleaning See Clean the device for more information 168 Maintain and troubleshoot Black dots or streaks Ink glue correction fluid or an unwanted substance might be on the scanner glass or ADF lid backing Try cleaning the device See Clean the device for more information Unclear text Try adjusting the contrast and copy quality settings The default enhancement setting might not be suitable for the job Check the setting and change it to enhance text or photographs if needed For more information see Change the copy settings incompletely filled text or graphics Try adjusting the contrast and copy quality settings Copy is slanted or skewed Make sure that the ADF input tray is not too full Make sure that the ADF
181. ing for fax tones If incoming fax tones are detected the device emits fax reception tones and receives the fax if there are no fax tones the device stops monitoring the line and your answering machine can record a voice message Case J Shared voice fax line with computer modem and answering machine If you receive both voice calls and fax calls at the same phone number and you also have a computer modem and answering machine connected on this phone line set up the device as described in this section Configure and manage EY NOTE Since your computer dial up modem shares the phone line with the device you cannot use both your modem and the device simultaneously For example you cannot use the device for faxing while you are using your computer dial up modem to send an e mail or access the Internet Shared voice fax line with computer dial up modem and answering machine Shared voice fax line with computer DSL ADSL modem and answering machine Shared voice fax line with computer dial up modem and answering machine There are two different ways to set the device with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports If your computer has only one phone port you will need to purchase a parallel splitter also called a coupler as shown below A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do
182. ing to the lowest setting two rings 4 Run a fax test When the phone rings the device answers automatically after the number of rings you set in the Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax Case B Set up the device with DSL If you have a DSL service through your telephone company and do not connect any equipment to the device use the instructions in this section to connect a DSL filter between the telephone wall jack and the device The DSL filter removes the digital signal that can interfere with the device so the device can communicate properly with the phone line DSL might be called ADSL in your country region NOTE If you have a DSL line and you do not connect the DSL filter you will not be able to send and receive faxes with the device Figure 9 2 Back view of the device 1 Telephone wall jack 2 DSL or ADSL filter and cord supplied by your DSL provider 106 Configure and manage continued 3 Use the phone cord supplied in the box with the device to connect to the 1 LINE port To set up the device with DSL 1 2 Obtain a DSL filter from your DSL provider Using the phone cord supplied in the box with the device connect one end to the open port on the DSL filter and then connect the other end to the port labeled 1 LINE on the back of the device EY NOTE If you do not use the supplied cord to connect
183. interference in a wireless network Keep the wireless devices away from large metal objects such as filing cabinets and other electromagnetic devices such as microwaves and cordless telephones as these objects can disrupt radio signals Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength For an infrastructure network position the WAP in a central location in line of sight with the wireless devices on the network Keep all wireless devices on the network within range of one another Guidelines for ensuring wireless network security To add hardware addresses to a WAP Other guidelines To add hardware addresses to a WAP MAC filtering is a security feature in which a WAP is configured with a list of MAC addresses also called hardware addresses of devices that are allowed to gain access to the network through the WAP If the WAP does not have the hardware address of a device attempting to access the network the WAP denies the device access to the network If the WAP filters MAC addresses then the device s MAC address must be added to the WAP s list of accepted MAC addresses 1 Print the network configuration page For information on the network configuration page see Understand the network configuration page Open the WAP s configuration utility and add the device s hardware address to the list of accepted MAC address
184. io send scans to programs 54 HP Planet Partners 229 Index HP Printer Utility Mac OS administrator settings 89 features 86 opening 93 panels 93 HP Solution Center 26 HP Web Jetadmin about 94 features 86 humidity specifications 212 l Information tab Toolbox Windows 92 ink cartridge door locating 14 ink cartridges expiration dates 97 locating 14 order online 198 part numbers 97 198 remove 204 replace 144 status 87 97 supported 143 208 warranty 203 yields 208 ink level icons 18 ink smearing troubleshoot 163 installation accessories 21 Add Printer Windows 128 duplexer 21 ink cartridges 144 software for Mac OS 128 software for Windows 125 tray 2 21 troubleshoot 188 Windows network software 127 Internet fax using 82 IP address checking for device 187 static setting 158 IP settings 101 ISDN line set up with fax parallel phone systems 107 J jams ADF 195 clear 192 media to avoid 32 prevent 197 Japanese VCCI statement 219 jobs settings 25 Junk Fax Blocker button 16 junk fax mode 77 K keypad control panel enter text and symbols 28 locating 16 Korean EMI statement 218 L language printer 208 LED classification statement 219 left arrow 16 light images troubleshoot copies 168 scans 173 lights control panel 16 line condition test fax 179 linefeed calibrate 147 lines copies troubleshoot 168 scans troubleshoot 172 173 link speed setting 100 load originals in ADF auto
185. iting Use the all in one Transferring to a computer e Selecting a proof sheet Control panel message types This section contains the following topics Status messages Warning messages e Error messages Critical error messages Status messages Status messages reflect the current state of the device They inform you of normal operation and require no action to clear them They change as the state of the device changes Whenever the device is ready not busy and has no pending warning messages the status message READY appears if the device is turned on Warning messages Warning messages inform you of events that require your attention but they do not prevent the device from operating An example of a warning message is CYAN INK LOW These messages appear until you resolve the condition Error messages Error messages communicate that some action must be performed such as adding media or clearing a media jam These messages are usually accompanied by a blinking red Attention light Take the appropriate action to continue printing If the error message shows an error code press the Power button to turn off the device and then turn it on again In most situations this action solves the problem If the message persists your device might need service Write down the error code and then go to HP Instant Support to learn more about possible causes for the message For more information see HP Instant Support C
186. jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office Turn off the Auto Answer setting Run a fax test You must be available to respond in person to incoming fax calls or the device cannot receive faxes Case G Fax line shared with computer modem no voice calls received If you have a fax line on which you receive no voice calls and you also have a computer modem connected on this line set up the device as described in this section Ey NOTE If you have a computer dial up modem your computer dial up modem shares the phone line with the device You will not be able to use both your modem and the device simultaneously For example you cannot use the device for faxing while you are using your computer dial up modem to send an e mail or access the Internet Set up the device with a computer dial up modem Set up the device with a computer DSL ADSL modem Set up the device with a computer dial up modem If you are using the same phone line for sending faxes and for a computer dial up modem follow these directions for setting up the device Figure 9 6 Back view of the device Set up faxing for the device some models only 111 Chapter 9 112 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port 3 Computer with modem To set
187. k and white Wrong colors are printing Printout shows bleeding colors Colors do not line up properly Lines or dots are missing from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper Evaluate any problem areas and perform the recommended actions For more information see To print the print quality diagnostic page Check the paper quality The paper might be too moist or too rough Make sure the media meets HP specifications and try to print again For more information see Select print media 162 Maintain and troubleshoot Check the type of media loaded in the device Make sure the tray supports the type of media you have loaded For more information see Understand specifications for supported media Make sure you have selected the tray in the print driver that contains the media that you want to use Check the device location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes cause slight distortions to printouts Move the device away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Meaningless characters print If an interruption occurs to a job that is printing the device migh
188. key or WPA passphrase on the keypad when prompted and then press Done Configure and manage Ey NOTE Be sure to unplug the Ethernet cable when you are done To set up wireless communication using SecureEasySetup SES If your wireless router is SES compatible see the following instructions to set up using SES EY NOTE You will need a wireless access point with SecureEasySetup to use this method Set your access point to SecureEasySetup mode Refer to your access point documentation for more instructions Press the SES button on the wireless router Within 2 minutes press Setup If the device has a two line display select Network select Wireless Setup Wizard select SecureEasySetup and then follow the onscreen instructions Wait about 2 minutes print the device s self test diagnostic page and verify that the SES settings match the router s wireless settings NOTE Ifthe connection fails you might need to reset the device s network settings or modify the wireless settings and repeat the steps For more information see Solve wireless problems Close any applications that are running on your computer system Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the setup icon on the Starter CD On the CD menu click Install and follow the onscreen instructions At the Connection Type dialog select Wired network
189. keys to highlight one of the following options and then press OK Print Options Enables you to manually specify the type of paper on which you are printing and whether you want to print a date and time stamp on your photo By default the Paper Type is set to Plain and the Date Stamp setting is set to Off If you want you can change the defaults of these settings with the Set New Defaults option Print Preview Displays a preview of what your printed page will look like This color display only enables you to verify your settings before printing and wasting paper and ink on potential mistakes Print Now Prints your photos with the size and layout you selected Print video action photos You can use the Video Action Prints option to print a sequence of photos from a video file on a memory card or a storage device This option prints nine frames of a Print photos from the control panel 67 Chapter 7 video on one sheet of paper in the order that they appear in the video The video frames are automatically selected by your device To create video action prints 1 Insert a memory card into the appropriate slot on the device or connect a storage device to the front USB port The Photosmart Express menu appears By default View amp Print is highlighted Press OK to select View amp Print When you press OK the most recent photo appears on the display Press the arrow keys to scroll through the photos and video
190. kle or smear when printed using the Best print quality Try using another print mode such as Normal to reduce ink or use HP Premium Paper designed for printing vivid color documents For more information see Change print settings Poor print quality and unexpected printouts 163 Chapter 10 Check the media type Some types of media do not accept ink well For these types of media ink will dry more slowly and smearing may occur For more information see Select print media Ink is not filling the text or graphics completely Check the media type Some media types are not suitable for use with the device For more information see Select print media Check the printheads Print the print quality diagnostic page on a clean sheet of white paper Evaluate any problem areas and perform the recommended actions For more information see To print the print quality diagnostic page Output is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver allows you to print at a faster rate which is good for printing drafts To get better results select Normal or Best For more information see Change print settings Check the paper type setting When printing on transparencies or other special media select the corresponding media type in the print driver For more information see To print on special or custom sized media Windows Colors are printing as black and white Check the
191. l Have the same 802 11 security settings Infrastructure recommended On an infrastructure network the device is set to infrastructure communication mode and communicates with other devices on the network whether the devices are wired or wireless through a WAP WAPs commonly act as routers or gateways on small networks Security settings El NOTE For the available settings for the device see Understand the network configuration page For more information on wireless security visit www weca net opensection pdf whitepaper wi fi security4 29 03 pdf Network authentication The device s factory default setting is Open which does not require security for authorization or encryption The other possible values are OpenThenShared Shared and WPA PSK Wi Fi Protected Access Pre Shared Key WPA increases the level of over the air data protection and access control on existing and future Wi Fi networks It addresses all known weaknesses of WEP the original native security mechanism in the 802 11 standard WPAZ2 is the second generation of WPA security it provides enterprise and consumer Wi Fi users with a high level of assurance that only authorized users can access their wireless networks Data encryption e Wired Equivalent Privacy WEP provides security by encrypting data sent over radio waves from one wireless device to another wireless device Devices on a WEP enabled network use WEP keys to encod
192. l Media that is too lightweight or stretches easily Cards and envelopes Avoid envelopes that have a very slick finish self stick adhesives clasps or windows Also avoid cards and envelopes with thick irregular or curled edges or areas that are wrinkled torn or otherwise damaged Use tightly constructed envelopes and make sure the folds are sharply creased Load envelopes with the flaps facing up 32 Use the all in one Photo media e Use the Best mode to print photographs Note that in this mode printing takes longer and more memory is required from your computer Remove each sheet as it prints and set it aside to dry Allowing wet media to stack up may cause smearing Transparencies Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device Use the Normal mode to print transparencies This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the output tray Remove each sheet as it prints and set it aside to dry Allowing wet media to stack up may cause smearing Custom sized media Use only custom sized media that is supported by the device e If your application supports custom sized media set the media size in the application before printing the document If not set the size in the print driver You might need to reformat existing documents to print them correctly on custom sized media
193. l before the device answers Or turn off the Auto Answer setting so that the device does not automatically answer incoming calls 4 If you are currently on the phone with the sender instruct the sender to press Start on their fax machine 5 When you hear fax tones from a sending fax machine do the following a Press START FAX Black or START FAX Color on the control panel b When prompted select Fax Receive c Afterthe device begins to receive the fax you can hang up the phone or remain on the line The phone line is silent during fax transmission Set up backup fax reception 74 Depending on your preference and security requirements you can set up the device to store all the faxes it receives only the faxes it receives while the device is in an error condition or none of the faxes it receives The following Backup Fax Reception modes are available On The default setting When Backup Fax Reception is On the device stores all received faxes in memory This enables you to reprint up to eight of the most recently printed faxes if they are still saved in memory NOTE When device memory is low it overwrites the oldest printed faxes as it receives new faxes If the memory becomes full of unprinted faxes the device stops answering incoming fax calls NOTE If you receive a fax that is too large such as a very detailed color photo it might not be stored in memory due to memory limitations On Error Only Causes t
194. le from the control panel 26 Use the all in one The software is installed on your computer during setup For further information see the setup documentation that came with your device Access to the HP photo and imaging software differs by operating system OS For example if you have a Windows computer the HP photo and imaging software entry point is the HP Photosmart Software window If you have a Macintosh computer the HP photo and imaging software entry point is the HP Photosmart Studio window Regardless the entry point serves as the launching pad for the HP photo and imaging software and services To open the HP Photosmart Software on a Windows computer 1 Do one of the following On the Windows desktop double click the HP Photosmart Software icon Inthe system tray at the far right of the Windows taskbar double click the HP Digital Imaging Monitor icon On the taskbar click Start point to Programs or All Programs select HP and then click the HP Photosmart Software 2 If you have more than one HP device installed select the tab with your product s name El NOTE Ona Windows computer the features available in the HP Photosmart Software vary depending on the devices you have installed The software is customized to show icons that are associated with the selected device If the selected device is not equipped with a particular feature then the icon for that feature does not appear in the software xy TIP If th
195. letely disconnect the power supply turn the device off and then unplug the power cord 19 Zoom Out Reduces the size of the image on the display 20 Zoom In Increases the size of the image on the display 21 PRINT PHOTOS Selects the photo function Use this button to print photos from a memory card or storage device or to save photos to your computer 22 Quality Selects Best Normal or Fast quality for copying 23 START COPY Color Starts a color copy job 24 START COPY Black Starts a black and white copy job 25 Collate Organizes the copies in order so they are ready to use when the copying job finishes 26 Cancel Stops a job exits a menu or exits settings 27 Help Displays the Help menu You can choose from a list of help topics When you make a selection the detailed help information is displayed on the monitor of a connected computer 28 Back Moves you one level up in the menu 29 2 sided Performs a two sided copy or fax job 30 Setup Presents the Setup Menu for generating reports changing fax and other maintenance settings and accessing the Help menu The topic that you select from the Help menu opens a help window on your computer screen 31 Auto Answer When this button is lit the device automatically answers incoming phone calls When off the device does not answer any incoming fax calls 32 START FAX Color Starts a color fax 33 START FAX Black Starts a black and white fax 34 Redial Pause Redials the most
196. list nennen 77 Remove numbers from the junk fax list 78 View a list of blocked fax numbers ssssssseeee emm eene 78 Change fax settings 0 oi At ete eter ege ee i ee et 79 Config re the fax header ecuacion tete eiae go si rece cintia 79 Set the answer mode Auto answer ene eene 79 Set the number of rings before answering sssse em 80 Change the answer ring pattern for distinctive ring se 80 Set the fax error correction mode sssesssssee eene mener 81 To set the fax error correction mode sse 81 Setthe dial type Deanna 81 To set the dial type Eee le Ae Ran edo Re FEES 81 Set the redial Optlons caca Dre ence re RET re pe REPE DR BE dec 81 To set the redial optionis e icti indole 82 set the fax speed ita ege eei tpe cere ei e el pnt eee ere ees 82 Fax over the Internet uuu tete entree ter tasto inta ron i a PER hne quaro ee eiai 82 Testfax UP e 83 9 Use reponse A ie e eoe te ee 83 Print fax confirmation reports oooooccccnnocccononoccnnnoncnnnnnno nono nnnn cnn nano menm eene enne nns 84 Print fax error reports 2 hn IIR ie e eA nin Ries ainda etait ake 84 Print and view the fax log cccccceceeeeeceeeeeeeeeeeaaeeeeeeeeesecaeaeeeeeeeesesneaaeaeeeeeeesessaaeeeeeeeeees 85 O A nelle rate E E 85 Configure and manage Manage the device iva lien ei transe M
197. ll future copy jobs To save the current settings as defaults for future jobs 1 Make any necessary changes to the settings in the Copy Menu 2 Press Copy Menu and then press the arrow keys until Set New Defaults appears 3 Press the arrow keys to select Yes and then press OK Crop an original color display models only Before copying an original you might want to select an area to copy using the Crop setting from the Copy Menu Selecting the Crop setting starts a scan and shows a preview of the original on the color display Cropping changes the dimensions of the image thus decreasing its physical size 50 Copy xx TIP You can resize the cropped image by changing the Reduce Enlarge setting Use Fit to Page to make a copy with borders Enlarging a cropped image might affect print quality depending on the resolution of the image To crop an image from the control panel 1 In the Copy area press Copy Menu and then select Crop 2 Use the arrow buttons to set the position of the upper left corner of the crop area 3 Press OK 4 Use the arrow buttons to set the position of the lower right corner of the crop area 5 Press OK The cropped image is displayed on the color graphics display Cancel a copy job A To stop copying press Cancel on the control panel Cancel a copy job 51 6 Scan You can scan originals and send them to a variety of destinations such as a folder on the network or a program on a compute
198. ll jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port If the phone cord that came with the device is not long enough you can use a coupler to extend the length You can purchase a coupler at an electronics store that carries phone accessories You will also need another phone cord 180 Maintain and troubleshoot which can be a standard phone cord that you might already have in your home or office Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone If you do not hear a dial tone call your local telephone company for service Other equipment which uses the same phone line as the device might be in use For example you cannot use the device for faxing if an extension phone is off the hook or if you are using a computer dial up modem to send an e mail or access the Internet Check to see if another process has caused an error Check the display or your computer for an error message providing information about the problem and how to solve it If there is an error the device will not send or receive a fax until the error condition is resolved The phone line connection might be noisy Phone lines with poor sound quality noise can cause faxing problems Check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise If you hear noise tur
199. ll packing tape and material have been removed from outside and inside the device Make sure that the device is loaded with paper Make sure that no lights are on or blinking except the Ready light which should be on If the Attention light is blinking check for messages on the control panel Make sure that the device can print a self test diagnostic page Check the hardware connections Make sure that any cords and cables that you are using are in good working order Make sure that the power cord is connected securely to both the device and toa working power outlet Make sure that the phone cord is connected to the 1 LINE port Check the printheads and ink cartridges Make sure that you have removed the orange caps from the printheads Make sure that all of the printheads and ink cartridges are firmly installed in their correct colorcoded slot Press down firmly on each one to ensure proper contact The device cannot work if they are not all installed Make sure that the printhead latch is closed properly If the display shows a printhead error message clean the contacts on the printheads Software installation suggestions Check the computer system Make sure that your computer is running one of the supported operating systems Make sure that the computer meets at least the minimum system requirements 188 Maintain and troubleshoot Verify installation preliminaries Make sure to use the Starter CD that contains the co
200. lustration 13 setting default 40 troubleshoot feeding 166 turn on and off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164 165 control panel messages 25 copy 167 copy quality 168 cut off pages incorrect text or graphics placement 161 embedded Web server 187 fax 174 fax dial tone test failed 178 fax hardware test failed 175 fax line test failed 179 fax phone cord connection test failed 176 fax phone cord type test failed 177 fax tests 174 fax wall jack test failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless characters print 163 media not picked up from tray 166 memory cards 186 missing lines or dots 165 missing or incorrect information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper feed problems 165 power 158 print 158 print quality 162 printheads 159 receive faxes 180 182 scan 169 scan quality 171 self test diagnostic page 96 237 send faxes 180 182 184 skewed copies 169 skewed pages 166 slow print 160 tips 157 tray 2 installation 165 TWAIN scan from 55 unable to activate source 171 two line display control panel 19 Two sided button 17 two sided printing 48 two sided printing accessory See duplexer U uninstall software Mac OS 141 Windows 140 USB cable order 198 USB con
201. lve fax problems 177 Chapter 10 178 Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the fax test again If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack The Dial Tone Detection test failed Solution Other equipment which uses the same phone line as the device might be causing the test to fail To find out if other equipment is causing a problem disconnect everything from the phone line and then run the test again If the Dial Tone Detection Test passes without the other equipment then one or more pieces of the equipment is causing problems try adding them back one at a time and rerunning the test each time until you identify which piece of equipment is causing the problem Try connecting a working phone and phone cord to the telephone wall jack that you are using for the device and check for a dial tone If you do not hear a dial tone contact your telephone company and have them check the line Make sure you have correctly connected the device to the telephone wall jack Using the phone cord supplied in the box with the device c
202. lve scan problems 171 Chapter 10 172 following suggestions do not solve the problem you might need to use a better quality version of the original To eliminate the patterns try reducing the size of the image after scanning Print the scanned image to see if the quality is better Make sure that the resolution and color settings are correct for the type of scan job For best results use the flatbed scanner for scanning rather than the ADF Text or images on the back of a two sided original appear in the scan Two sided originals can bleed text or images from the back side to the scan if the originals are printed on media that is too thin or too transparent The image quality is better when printed The image that appears on the screen is not always an accurate representation of the quality of the scan e Try adjusting your computer monitor settings to use more colors or levels of gray On Windows computers you typically make this adjustment by opening Display on the Windows control panel Try adjusting the resolution and color settings The scanned image is skewed crooked The original might have been loaded incorrectly Be sure to use the media guides when you load the originals into the ADF For more information see Load the originals The scanned image shows blots lines vertical white stripes or other defects Ifthe scanner glass is dirty the image produced does not have optimum clarity See Clean the device f
203. m v 4 37 x 5 75 inches DL Envelope 110 x 220 mm 4 3 v x 8 7 inches C5 Envelope 162 x 229 mm 6 4 yf x 9 inches C6 Envelope 114 x 162 mm 4 5 y x 6 4 inches Japanese Envelope Chou 3 v 120 x 235 mm 4 7 x 9 3 inches Japanese Envelope Chou 4 90 v x 205 mm 3 5 x 8 1 inches Cards Index card 76 2x 127 mm 3x5 y inches Index card 102 x 152 mm 4 x 6 v v inches Index card 127 x208 mm 5x8 yf v inches A6 card 105 x 148 5 mm 4 13 x v v 5 83 inches Use the all in one continued Media size Borderless A6 card 105 x 148 5 mm 4 13 x 5 83 inches Tray 1 Tray 2 Duplexer ADF Hagaki 100 x 148 mm 3 9 x 5 8 inches Photo media Photo media 76 2 x 127 mm 3 x 5 inches Photo media 102 x 152 mm 4 x 6 inches Photo media 5 x 7 inches Photo media 8 x 10 inches Photo media 10 x 15 cm Photo L 89 x 127 mm 3 5 x 5 inches Borderless photo media 102 x 152 mm 4 x 6 inches Borderless photo media 5 x 7 inches Borderless photo media 8 x 10 inches Borderless photo media 8 5 x 11 inches Borderless photo media 10 x 15 cm Borderless Photo L 89 x 127 mm 3 5 x 5 inches NS NPN SNP NEN KIKIKIKI NYS Other media Custom sized media between 76 2 to 216 mm wide and 127 to 356 mm long 3 to 8 5 inches wide and 5 to 14 inches long SN Custom sized m
204. m the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada For Indoor Use Le pr sent appareil num rique n met pas de bruit radio lectique d passant les limites applicables aux appareils num riques de la classe B prescrites dans le R glement sur le brouillage radio lectrique dict par le minist re des Communications du Canada Le composant RF inteme est conforme ala norme RSS 210 and RSS GEN d Industrie Canada Notice to users in Brazil Notificac o de Normas de Uso de Dispositivos Sem Fio do Brasil Notice to users in Brazil Este equipamento opera em car ter secund rio isto nao tem direito 4 proteg o contra interfer ncia prejudicial mesmo de estag es do mesmo tipo e nao pode causar interfer ncia a sistemas operando em car ter prim rio Res ANATEL 282 2001 220 Regulatory information Notice to users in the European Union English European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives Low Voltage Directive 73 23 EEC EMC Directive 89 336 EEC CE compliance of this product is valid only if powered with the correct CE marked AC adapter provided by HP If this product has telecommunications functionality it also complies with the essential requirements of the following EU Directive R amp TTE Directive 1999 5 EC Com
205. matic document feeder 30 tray 1 38 tray 2 39 locking trays 40 log clear fax 76 log fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 install software 128 Network Printer Setup Utility 94 print on special or custom sized media 41 print settings 47 sharing device 129 system requirements 209 turn accessories on and off in driver 22 uninstall software 141 wireless communication setup 133 management tools 86 manual faxing receive 73 send 71 72 margins duplexer 37 setting specifications 37 material safety data sheets MSDSs 229 media ADF capacity 30 borderless printing 42 clear jams 192 duplexing 48 HP order 199 load tray 1 37 load tray 2 39 locking trays 40 print on custom sized 41 selecting 32 skewed pages 166 specifications 33 supported sizes 33 troubleshoot feeding 166 types and weights supported 36 usage 87 memory deleting faxes 75 reprint faxes 75 save faxes 74 specifications 209 memory cards control panel display mode 19 fax 17 insert 58 print DPOF files 59 print photos 62 proof sheets 62 save photos to computer 68 scan to 55 slots locating 14 233 specifications 213 troubleshoot 186 memory device light locating 13 Memory Stick cards insert 58 slot locating 14 58 menus control panel 24 missing lines or dots troubleshoot 165 missing or incorrect information troubleshoot 161 MMC memory card ins
206. me Network Path User Name Password and Optional PIN fields to add a new Direct Digital Filing speed dial entry For information about printing a list of the speed dial entries that are set up see Print and view a list of speed dial entries To set up speed dial entries Embedded Web server network connection Open the embedded Web server click the Settings tab and then click Direct Digital Filing Speed dial in the left pane To add or change an entry Select an entry in the Direct Digital Filing Speed dial Address Book click the Edit button make necessary changes and then click Apply To delete an entry Select the entry and then click the Delete button Click Apply when you are finished Set up speed dial entries some models only 45 Chapter 3 Print and view a list of speed dial entries You can print or view a list of all of the speed dial entries that have been set up Each entry in the list contains the following information Speed dial number the first five entries correspond to the five speed dial buttons on the control panel Name associated with the fax number or group of fax numbers e For the fax speed dial list the fax number or all of the fax numbers for a group For the network folder list the folder path name To print a list of speed dial entries Embedded Web server Select the Settings tab select Fax Speed dial from the left pane and then print the Fax Speed dial Address Book page
207. me phone number with DSL ADSL service will need to be connected to additional DSL ADSL filters otherwise you will experience noise when making voice calls 2 Using the phone cord supplied in the box with the device connect one end to the DSL ADSL filter then connect the other end to the port labeled 1 LINE on the back of the device Ey NOTE If you do not use the supplied cord to connect from the DSL ADSL filter to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 3 Connect the DSL ADSL filter to the splitter 4 Unplug the answering machine from the telephone wall jack and connect it to the port labeled 2 EXT on the back of the device EY NOTE If you do not connect your answering machine directly to the device fax tones from a sending fax machine might be recorded on your answering machine and you probably will not be able to receive faxes with the device Connect the DSL modem to the parallel splitter Connect the parallel splitter to the wall jack Set your answering machine to answer after a low number of rings Change your Rings to Answer setting on the device to the maximum number of rings supported by the device o D M Ey NOTE The maximum number of rings varies by country region 9 Runa fax test When the phone rings your answering machine will answer after the number of rings you have se
208. method does not allow you to share the full functionality of the device Client computers can only print from the device Peer to peer network If you have a peer to peer network a network without a dedicated print server install the software on the computers that will be using the device For more information see To install the device on a network In addition you can connect to a network printer on both types of networks using the Add Printer wizard in Windows For more information see To install the printer driver using Add Printer To install the device on a network Use the following steps to install the device software in the following networking scenarios You have a peer to peer network a network without a dedicated print server 1 Remove the protective cover from the device s network port and connect the device to the network 2 Close any third party firewall and any applications that are running on the computer system that are acting as the print server 3 Insert the Starter CD into the CD drive The CD menu starts automatically If the CD menu does not start automatically browse to the CD drive of the computer and double click Setup exe 4 Onthe CD menu click Install and then follow the onscreen instructions 5 Onthe Connection Type screen select Wired network Wireless and then click Next 6 Follow the onscreen instructions to complete the installation Ey NOTE To share the device with
209. more information see Load media 192 Maintain and troubleshoot Clear a jam in the device To clear a jam 1 Remove all media from the output tray 2 Check the rear access panel or the duplexer a Push the button on either side of the rear access panel or the duplexer and then remove the panel or unit b Locate any jammed media inside the device grasp it with both hands and then pull it towards you c If the jam is not there push the latch on the top of the duplexer and lower its cover If the jam is inside carefully remove it Close the cover d Reinsert the rear access panel or the duplexer into the device Clear jams 193 Chapter 10 3 If you cannot locate the jam lift the output tray and check for a jam in Tray 1 If media is jammed in the tray do the following a Raise the output tray b Pull the paper towards you c Lower the output tray 4 If you have not found the jam and have Tray 2 installed pull out the tray and remove the jammed media if possible If not do the following a Ensure the device is turned off and disconnect the power cord b Lift the device off Tray 2 c Remove the jammed media from the bottom of the device or from Tray 2 d Reposition the device on top of Tray 2 5 Open the print carriage access door If there is paper remaining inside the device ensure the carriage has moved to the right of the device free any paper scraps or wrinkled media and pull the med
210. n 153 clear jams 195 load originals 30 media sizes supported 33 B Back button 17 backup fax reception 74 baud rate 82 230 black and white pages copy 50 fax 70 troubleshoot 164 black dots or streaks troubleshoot copies 169 scan 173 blank pages troubleshoot copy 167 print 160 scan 173 blocked fax numbers control panel button 16 set up 77 view list 78 Bluetooth color display icon 18 connect devices 136 dongle order online 198 features available 20 Mac OS print from 138 security settings 138 setup 135 Windows print from 136 borderless printing Mac OS 43 Windows 42 both sides print on 48 broadcast faxing send 73 buttons control panel 16 C cables order USB 198 regulatory compliance 214 calibrate linefeed 147 cameras connect 59 61 control panel display mode 19 insert memory cards 58 port locating 14 59 print DPOF files 59 save photos to computer 68 cancel copy 51 print job 49 scan 57 Cancel button 17 capacity ADF 30 trays 36 cards guidelines 32 sizes supported 34 tray supporting 36 cartridges See ink cartridges chlorofluorocarbons CFCs 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text and OCR 56 colors bleeding 165 faded or dull 164 print black and white troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot locating 14 computer modem shared with fax parallel phone system
211. n Error Correction Mode ECM off and try faxing again For information about changing ECM see the onscreen Help If the problem persists contact your telephone company If you are using a digital subscriber line DSL service make sure that you have a DSL filter connected or you will not be able to fax successfully For more information see Case B Set up the device with DSL Make sure the device is not connected to a telephone wall jack that is set up for digital phones To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones If you are using either a private branch exchange PBX or an integrated services digital network ISDN converter terminal adapter make sure the device is connected to the correct port and the terminal adapter is set to the correct switch type for your country region if possible For more information see Case C Set up the device with a PBX phone system or an ISDN line If the device shares the same phone line with a DSL service the DSL modem might not be properly grounded If the DSL modem is not properly grounded it can create noise on the phone line Phone lines with poor sound quality noise can cause faxing problems You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise If you
212. n HP telephone suppott sum a 200 Before VOU Call TNT 200 Telephone support numbers ss 201 Hewlett Packard limited warranty statement ssssssssssssseeeneee 203 Prepare the device for shipment ooooonococcccccncccccnncononcnnnnnccnonnnononncnncnnnnnannnn nn cnn enne nennen ens 204 Remove the ink cartridges and printheads before shipment ssssssssse 204 Remove the control panel faceplate ooooonnoncicccncinnnnnccccooconnccnncnnccnncnnnnn non nnonncnnnnnnnnnannnnns 205 Pack ie device nine nnd ide ne tee deed ee deca aged ee 206 Device specifications Physical specifications arts eite D eee ien E exe deberent 208 Product features and capacities oooooooccccccccccocccooanoncnnccnnnnnncnoccnnnnnnnnn o non nn rennen nnne nenne 208 Processor and memory specifications ooooocococnnnnnnccinonocococnncnccnnnnnnannnnnonnnnnnnnncnnnn nana nnnnnnnno 209 System requirements is 209 Network protocol specifications oooooooocccnnnconnccocococonoccncnoccnonnnannanno cnn nn nnnnnnnnnnnnnnnnnn nn nnmnnn nennt 210 Embedded Web server specifications oooooconnnncccccnnnncccccccnnnccancncnnnnnn conc nnnnnn cnn cnn nan nn cnn 210 Print specifications ii A een 210 Print reSOlution cta 210 Copy Specifications cita AAA AA edi 211 Fax SpecifiCatONS ss ieiuna tan E 211 Scan specifications dE 212 Direct Digital Filing specifications sssssssssseseseeneneenneene nme 212 Environmental spe
213. n a static IP address to the device and re enable the firewall For more information see To Change IP settings Device does not accept printhead Check the printhead latch Make sure the printhead latch is properly closed Check the printhead Make sure the printhead is inserted into its correct color coded slot For more information see To replace the printheads Remove the printhead and check to make sure the orange protective caps have been removed from the printhead Solve printing problems 159 Chapter 10 Clean the printhead Complete the printhead cleaning procedure For more information see Maintain the printheads Turn off the device after removing the printhead After removing the printhead turn off the device wait about 20 seconds and turn it on again without the printhead installed After the device has restarted reinsert the printhead Device takes a long time to print Check the system configuration Make sure the computer meets the minimum system requirements for the device For more information see System requirements Check the device software settings Print speed is slower when Best or Maximum dpi is selected as the print quality To increase the print speed select different print settings in the device driver For more information see Change print settings Check for radio interference If the device is connected using wireless communication and is printing slowly then the radio sig
214. n for information about the commands and steps to use Ey NOTE If you start a TWAIN scan while a fax is being received an error message will be displayed and the scan is not performed Wait until the fax has been received and then restart the scan To scan from a WIA compliant program Generally a software program is WIA compliant if it has a command such as Picture From Scanner or Camera in the Insert or File menu If you are unsure whether the program is compliant or you do not know what the command is called see the software program Help or documentation Start the scan from within the WIA compliant program See the software program Help or documentation for information about the commands and steps to use Edit a scanned original You can edit a scanned image using the HP Photosmart Software You can also edit a scanned document by using your Optical Character Recognition OCR software Edit a scanned photo or graphic You can edit a scanned photo or graphic using the HP Photosmart Software Use this software to adjust the brightness contrast color saturation and more You can also rotate the image using the HP Photosmart Software For more information see the onscreen HP Photosmart Software Help Edit a scanned document using optical character recognition OCR software You can use OCR software to import scanned text into your preferred word processing program for editing This allows you to edit faxes letters newspap
215. n il corretto adattatore CA dotato di marchio CE e fornito da HP Se questo prodotto dotato di funzionalit per le telecomunicazioni inoltre conforme alle disposizioni essenziali della seguente direttiva UE Direttiva R amp TTE 1999 5 CE La conformit a queste direttive implica conformit alle norme europee armonizzate Norme europee elencate nella Dichiarazione di conformit UE pubblicata da HP per questo prodotto o per questa gamma di prodotti Tale conformit viene indicata dal seguente marchio di conformit collocato sul prodotto CE La funzionalit per le telecomunicazioni wireless di questo prodotto pu essere utilizzata nei seguenti Paesi dell Unione Europea e dell AELS Austria Belgio Cipro Repubblica Ceca Danimarca Estonia Finlandia Francia Germania Grecia Ungheria Islanda Irlanda Italia Lettonia Liechtenstein Lituania Lussemburgo Malta Paesi Bassi Norvegia Polonia Portogallo Repubblica Slovacca Slovenia Spagna Svezia Svizzera e Regno Unito Prodotti con periferiche di rete wireless a 2 4 GHz Francia ll funzionamento di questo prodotto in reti wireless a 2 4 GHz comporta determinate limitazioni questo prodotto pu essere utilizzato all interno di un edificio per l intera banda di frequenza da 2400 a 2483 5 MHz canali da 1 a 13 per l uso in ambienti esterni possibile utilizzare unicamente la banda di frequenza da 2400 a 2454 MHz canali da 1 a 9 Per informazioni pi aggiornate
216. n the self test diagnostic page For more information see Understand the self test diagnostic page Onthe label of the ink cartridge you are replacing 198 HP supplies and accessories Embedded Web server Click the Information tab and then click Ink Supplies in the left pane Toolbox Windows Click the Estimated Ink Level tab and then click the Cartridge Details button to view information about replacement ink cartridges HP Printer Utility Mac OS Open the Information and Support panel and then click Supply Info El NOTE The availability of ink cartridges varies by country region If you live in Europe go to www hp com eu hard to find supplies to locate information on HP ink cartridges Printheads HP 88 Black and Yellow C9381A HP 88 Magenta and Cyan C9382A HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper go to www hp com Choose your country region and then select Buy or Shopping Supplies 199 Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems If your device is not operating correctly and those suggestions did not solve your problem try using one of the following support services to obtain assistance This section contains the following topics Obtain electronic support Obtain HP telephone support Hewlett Packard limited warranty statement Prepare the device for shipment e Pack the device
217. n your application or in the printer driver Do not print on both sides of transparencies envelopes photo paper glossy media or paper lighter than 16 lb bond 60 g m or heavier than 28 Ib bond 105 g m Jams might occur with these media types Several kinds of media require a specific orientation when you print on both sides of a page such as letterhead preprinted paper and paper with watermarks and prepunched holes When you print from a computer running Windows the device prints the first side of the media first When you print from a computer using the Mac OS the device prints the second side first Load the media with the front side facing down For auto duplexing when printing finishes on one side of the media the device holds the media and pauses while the ink dries Once the ink dries the media is pulled back into the device and the second side is printed When printing is complete the media is dropped onto the output tray Do not grab it before printing is complete You can print on both sides of supported custom sized media by turning the media over and feeding it into the device again For more information see Understand specifications for supported media To perform duplexing Windows 1 48 Print Load the appropriate media For more information see Guidelines for printing on both sides of a page and Load media Make sure the duplexer is properly installed For more information see Install the duplexe
218. n your memory card or storage device When the photo you want to print appears press OK The Print menu appears Press the arrow keys to highlight Projects and then press OK The Projects menu appears Press the arrow keys to highlight Passport Photos and then press OK 66 Work with memory devices some models only 7 Press the arrow keys to highlight the size you want to print and then press OK When you press OK the selected photo reappears 8 Optional Change print settings or select additional photos to print To print more than one copy of the selected photo a Press OK to display the selection menu b Press the arrow keys to highlight Number of Copies and then press OK c Press the arrow keys to increase or decrease the number of copies and then press OK To edit the selected photo before printing a Press OK to display the selection menu b Press the arrow keys to highlight Edit and then press OK To select additional photos for printing a Press the arrow keys to scroll through the photos on your memory card or storage device b When the photo you want to print appears press OK c Press OK to select Select to Print d Repeat these steps for each photo you want to print 9 When you are done changing print settings and selecting photos press OK to display the selection menu 10 Press the arrow keys to highlight Done Selecting and then press OK The Print Summary screen appears 11 Press the arrow
219. nal loaded in the automatic document feeder the Fax from glass prompt appears Make sure that your original is loaded on the glass and then select Yes 72 Fax some models only 3 When you hear the dial tone enter the number by using the keypad on the control panel 4 Follow any prompts that might occur xy TIP If you are using a calling card to send a fax and you have your calling card PIN stored as a speed dial when prompted to enter your PIN press Speed Dial or a one touch speed dial button to select the speed dial entry where you have your PIN stored Your fax is sent when the receiving fax machine answers Send a fax using the broadcast fax option color display models only You can send a fax to multiple recipients without first setting up a group speed dial Ey NOTE The list of recipients you specify for this fax is not saved and only works for sending faxes in black If you intend to send other faxes to the same recipient list you should create a group speed dial list For more information see Set up fax numbers as speed dial entries or groups To broadcast a fax to multiple recipients from the control panel 1 Press Fax Menu and select Broadcast Fax 2 Enter a fax number by using the keypad or use the arrow keys to access speed dials EY NOTE You can add up to 20 individual fax numbers 3 Press START FAX Black 4 When prompted load your originals print side up and top first in the
220. nal might be weak For more information see Guidelines for reducing interference on a wireless network Blank or partial page printed Check for empty ink cartridges Check the control panel to see which cartridge is low or empty The Toolbox Windows HP Printer Utility Mac OS and the self test diagnostic page see Understand the self test diagnostic page provide information about ink levels If you are printing black text and a blank page prints the black cartridge might be empty For more information see Replace the ink cartridges Check the printhead latch Make sure the printhead latch is properly closed Check the printhead Make sure the printhead is inserted into its correct color coded slot For more information see To replace the printheads Remove the printhead and check to make sure the orange protective caps have been removed from the printhead Clean the printhead Complete the printhead cleaning procedure For more information see Maintain the printheads 160 Maintain and troubleshoot Turn off the device after removing the printhead After removing the printhead turn off the device wait about 20 seconds and turn it on again without the printhead installed After it has restarted reinsert the printhead Something on the page is missing or incorrect Check the printheads Print the print quality diagnostic page on a clean sheet of white paper Evaluate any problem areas and perform the
221. ne line cannot use tone dialing EY NOTE The pulse dialing option is not available in all countries regions To set the dial type Embedded Web server network connection Open the embedded Web server click the Settings tab click Fax in the left pane click the Basic tab make a selection in the Tone or Pulse Dialing drop down menu and then click the Apply button Control panel Press Setup press Basic Fax Setup and then use the Tone or Pulse Dialing option Set the redial options If the device was unable to send a fax because the receiving fax machine did not answer or was busy the device attempts to redial based on the settings for the busy redial and no answer redial options Use the following procedure to turn the options on or off Busy redial If this option is turned on the device redials automatically if it receives a busy signal The factory set default for this option is ON No answer redial If this option is turned on the device redials automatically if the receiving fax machine does not answer The factory set default for this option is OFF Change fax settings 81 Chapter 8 To set the redial options Embedded Web server network connection Open the embedded Web server click the Settings tab click Fax in the left pane and then click the Advanced tab Control panel Press Setup press Advance Fax Setup and then use the Busy Redial or No Answer Redial options Set the fax speed You can
222. nection Bluetooth adapter 135 digital cameras 59 features available 19 port locating 13 15 setup Mac OS 128 setup Windows 125 specifications 208 USB flash drives 213 V vertical stripes on copies troubleshoot 168 videos print action photos 67 view blocked fax numbers 78 fax log 85 network settings 100 photos 62 speed dial entries 46 voice mail set up with fax parallel phone systems 110 set up with fax and computer modem parallel phone Systems 122 voltage specifications 212 238 W wall jack test fax 175 warning messages 25 warranty 203 Web sites accessibilty information 12 Apple 129 customer support 200 environmental programs 228 European ink cartridges 199 HP Web Jetadmin 94 material safety data sheets 229 order supplies and accessories 198 recycling 229 supply yield data sheet 208 wireless security 131 Webscan 55 white bands or stripes troubleshoot copies 168 169 scans 172 WIA Windows Image Application scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on special or custom sized media 41 print settings 47 set up wireless communication 132 sharing device 126 system requirements 209 turn accessories on and off in driver 22 uninstall software 140 Windows Image Application WIA scan from 55 wireless communication Bluetooth 135 Ethernet setup
223. nt at the time of disposal will help to conserve natural resources and Er ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product HP products and supplies HP s Planet Partners recycling service provides an easy way to recycle any brand of computer equipment or HP printing supplies HP s state of the art processes ensure that your unwanted hardware or HP printing supply is recycled in a way that conserves resources For more information see www hp com recycle Environmental sustainability program 229 Index A accessibility 11 accessories installation 21 order 198 self test diagnostic page 97 turn on and off in driver 22 warranty 203 acoustic emissions 212 Add Printer installation 128 ADF automatic document feeder capacity 30 clean 153 clear jams 195 load originals 30 media sizes supported 33 administrator management tools 86 settings 88 ADSL fax setup with parallel phone systems 106 aligning printheads 146 answer ring pattern change 80 parallel phone systems 108 answering machine fax tones recorded 185 set up with fax parallel phone systems 117 set up with fax and modem 118 Attention light 16 Auto Answer button 17 automatic document feeder ADF capacity 30 clea
224. nter Utility Mac OS Change tray settings Click Paper Handling from the Printer Settings panel Perform device maintenance tasks Open the Information and Support panel and then click the option for the task that you want to perform Manage the device 89 Chapter 9 Use device management tools Embedded Web server Toolbox Windows HP Printer Utility Mac OS Network Printer Setup Utility Mac OS HP Web Jetadmin software HP Instant Support myPrintMileage Embedded Web server When the device is connected to a network you can use the embedded Web server to view status information change settings and manage it from your computer 90 NOTE Fora list of system requirements for the embedded Web server see Embedded Web server specifications Some settings might be restricted by the requirement for a password You can open and use the embedded Web server without being connected to the Internet however some features will not be available To open the embedded Web server You can open the embedded Web server by using these methods Ey NOTE To open the embedded Web server from the printer driver Windows or the HP Printer Utility Mac OS the device must be on a network and must have an IP address Web browser In a supported Web browser on your computer type the IP address that has been assigned to the device For example if the IP address is 123 123 123 123 typ
225. nu Control panel volume Press Setup and then open the Preferences menu Fax sound volume Press Setup and then select Fax Sound Volume Automatic report printing Press Setup and then open the Advance Fax Setup menu Set the dial type Press Setup and then open the Basic Fax Setup menu Set up redial options Press Setup and then open the Advance Fax Setup menu View the IP address of the device see Change advanced network settings Set the date and time Press Setup press Tools and then press Date and Time Set the scanner bulb time Press Setup select Preferences and then select Set Bulb Time Embedded Web server 88 Configure and manage Set embedded Web server password Click the Settings tab and then click Security in the left pane Change tray settings Click the Settings tab and then click Paper Handling in the left pane Perform device maintenance tasks Click the Settings tab and then click Device Services in the left pane Language and country region Click the Settings tab and then click International in the left pane Fax sound volume Click the Settings tab click Fax in the left pane and then adjust the Fax Sound Volume option continued Use this tool Toolbox Windows to do the following Configure network settings Click the Networking tab and then click an option in the left pane Set a static IP address Click the Networking tab and then click either Wired
226. o not need a parallel splitter You can plug the answering machine into the OUT port on the back of the computer Configure and manage When the phone rings your answering machine answers after the number of rings you have set and then plays your recorded greeting The device monitors the call during this time listening for fax tones If incoming fax tones are detected the device emits fax reception tones and receives the fax if there are no fax tones the device stops monitoring the line and your answering machine can record a voice message Shared voice fax line with computer DSL ADSL modem and answering machine 1 Telephone wall jack 2 Parallel splitter 3 DSL ADSL filter 4 Phone cord provided with the device connected to the 1 LINE port on the back of the device DSL ADSL modem Computer Answering machine o HN O A Telephone optional EY NOTE You will need to purchase a parallel splitter also called a coupler A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back E Set up faxing for the device some models only 121 Chapter 9 To set up the device with a computer DSL ADSL modem 1 Obtain a DSL ADSL filter from your DSL ADSL provider Ey NOTE Phones in other parts of the home office sharing the sa
227. olbox Windows the HP Printer Utility Mac OS or the embedded Web server For information about using these tools see Use device management tools You can also print the self test diagnostic page to view this information see Understand the self test diagnostic page EY NOTE The ink levels shown are an estimate only Actual ink volumes may vary After removing a cartridge from its package install it right away Do not remove a cartridge from the device for long periods of time To find out which ink cartridges work with your device see Supplies To replace the ink cartridges 1 Gently pull open the ink cartridge cover 2 Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you 3 Remove the new ink cartridge from its package 4 Align the cartridge with its color coded slot and insert the cartridge into the slot Press down firmly on the cartridge to ensure proper contact 5 Close the ink cartridge cover 144 Maintain and troubleshoot Maintain the printheads If printed characters are incomplete or dots or lines are missing from printouts ink nozzles might be clogged and you might need to clean the printheads When the quality of printouts deteriorates complete the relevant steps based on the following sequence 1 Check the health of the printheads For more information see To check printhead health 2 Print the print q
228. olored backgrounds can cause images in the foreground to blend too much Try adjusting the settings before you scan the original or try enhancing the image after you scan the original If you are performing an OCR operation on an original any colored text on the original does not scan well if at all Error messages appear Unable to activate TWAIN source or An error occurred while acquiring the image If you are acquiring an image from another device such as a digital camera or another scanner make sure that the other device is TWAIN compliant Devices that are not TWAIN compliant do not work with the device software Make sure that you have connected the USB Device Cable to the correct port on the back of your computer Verify that the correct TWAIN source is selected In the software check the TWAIN source by selecting Select Scanner on the File menu Reload document and then restart job Press the OK button and then reload the remaining documents up to 50 pages in the ADF For more information see Load media Scanned image quality is poor The original is a second generation photo or picture Reprinted photographs such as those in newspapers or magazines are printed by using tiny dots of ink that make an interpretation of the original photograph which degrades the quality Often the ink dots form unwanted patterns that can be detected when the image is scanned or printed or when the image appears on a screen If the So
229. om the following HP Web site www hp com go msds Recycling Design for recycling has been incorporated into this device The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed so that they can be accessed quickly for efficient disassembly and repair Product packaging The packaging materials for this device have been selected to provide maximum protection for the least cost possible while attempting to minimize environmental impact and facilitate recycling The rugged design of the device assists in minimizing both packaging materials and damage rates Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipme
230. on Supported devices 213 D Regulatory information This section contains the following topics FCC statement Notice to users of the Canadian telephone network Notice to users in the European Economic Area Other regulatory information Regulatory information for wireless products Declaration of conformity Environmental sustainability program FCC statement 214 The United States Federal Communications Commission in 47 cfr 15 105 has specified that the following notices be brought to the attention of users of this product This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Shielded cables Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by the Hewlett Packard Company may cause harmful interference and void the FCC authorization to operate this equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Thi
231. one changing print settings and selecting photos press OK to display the selection menu Press the arrow keys to highlight Done Selecting and then press OK The Print Summary screen appears Press the arrow keys to highlight one of the following options and then press OK Print Options Enables you to manually specify the type of paper on which you are printing and whether you want to print a date and time stamp on your photo By default the Date Stamp setting is set to Off If you want you can change the default of this setting with the Set New Defaults option Print Preview Displays a preview of what your printed page will look like This color display only enables you to verify your settings before printing and wasting paper and ink on potential mistakes Print Now Prints your photos with the size and layout you selected Print passport photos You can print your own passport size photos from your memory card or storage device If you have questions on guidelines or restrictions for passport photos contact a local passport service agency To print passport photos 1 Insert a memory card into the appropriate slot on the device or connect a storage device to the front USB port The Photosmart Express menu appears By default View amp Print is highlighted Press OK to select View amp Print When you press OK the most recent photo appears on the display Press the arrow keys to scroll through the photos o
232. one cord that came with the device is not long enough you can use a coupler to extend the length You can purchase a coupler at an electronics store that carries phone accessories You will also need another phone cord which can be a standard phone cord that you might already have in your home or office xy TIP If the device came with a 2 wire phone cord adaptor you can use it with a 4 wire phone cord to extend the length For information on using the 2 wire phone cord adaptor see the documentation that came with it To extend your phone cord 1 Using the phone cord supplied in the box with the device connect one end to the coupler then connect the other end to the port labeled 1 LINE on the back of the device 2 Connect another phone cord to the open port on the coupler and to the telephone wall jack Solve photo memory card problems If the following topics do not help see Support and warranty for information about HP support Solve photo memory card problems 185 Chapter 10 Ey NOTE Ifyou are starting a memory card operation from a computer see the software Help for troubleshooting information The device cannot read the memory card Check the memory card Make sure that the memory card is one of the supported types For Compact Flash II solid state memory only For more information see Insert a memory card Some memory cards have a switch that controls how they can be used Make sure
233. onnect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device If you are using a phone splitter this can cause faxing problems A splitter is a two cord connector that plugs into a telephone wall jack Try removing the splitter and connecting the device directly to the telephone wall jack If your telephone system is not using a standard dial tone such as some PBX systems this might cause the test to fail This will not cause a problem sending or receiving faxes Try sending or receiving a test fax Check to make sure the country region setting is set appropriately for your country region If the country region setting is not set or is set incorrectly the test might fail and you might have problems sending and receiving faxes Make sure you connect the device to an analog phone line or you will not be able to send or receive faxes To check if your phone line is digital connect a regular analog phone to the line and listen for a dial tone If you do not hear a normal sounding dial tone it might be a phone line set up for digital phones Connect the device to an analog phone line and try sending or receiving a fax Make sure you use the phone cord that came with the device If you do not use the supplied phone cord to connect from the telephone wall jack to the device you might not be able to send or receive faxes After you plug in the phone cord that came with the device run the f
234. ontacts are facing the device 2 Insert the memory card into the corresponding memory card slot E Nene a Connect a digital camera The PictBridge enabled front USB port is located beneath the memory card slots E NOTE If your USB device does not fit into this port due to size limitations or if the connector on the device is shorter than 11 millimeters you will need to purchase a USB extension cable in order to use your device with this port Camera selected photos are photos you marked for printing with your digital camera Depending on your camera the camera might identify page layout number of copies rotation and other print settings Connect a digital camera 59 Chapter 7 The device supports two industry standard formats PictBridge and Digital Print Order Format DPOF file format 1 1 so you do not have to reselect the photos to print The PictBridge standard saves the print instructions on the camera itself In order to print photos using PictBridge you need to put the camera into PictBridge mode and then plug the camera into the front USB port of the device with a USB cable The DPOF standard saves the print instructions as a file on your memory card In order to print photos from a DPOF file you need to remove the memory card from your camera and then insert the memory card into the appropriate slot on the device When you print camera selected photos the device print settings do not apply
235. or access the Internet There are two different ways to set up the device with your computer based on the number of phone ports on your computer Before you begin check your computer to see if it has one or two phone ports If your computer has only one phone port you will need to purchase a parallel splitter also called a coupler as shown below A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a two line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back E Figure 9 12 Example of a parallel splitter f your computer has two phone ports set up the device as described below Figure 9 13 Back view of the device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port 3 Computer with modem 4 Telephone Set up faxing for the device some models only 123 Chapter 9 To set up the device on the same phone line as a computer with two phone ports 1 2 6 7 Remove the white plug from the port labeled 2 EXT on the back of the device Find the phone cord that connects from the back of your computer your computer dial up modem to a telephone wall jack Disconnect the cord from the telephone wall jack and plug it into the port labeled 2 EXT on the back of the device Connect a phone to the OUT port on the back of your computer dial u
236. or cleaning instructions The defects might be on the original and not a result of the scanning process Graphics look different from the original The graphics settings might not be suitable for the type of scan job that you are performing Try changing the graphics settings Take steps to improve the scan quality Usethe flatbed scanner to scan rather than the ADF Use high quality originals Load the media correctly If the media is loaded incorrectly it might skew which causes unclear images For more information see Load the originals Adjust the software settings according to how you plan to use the scanned page Use or make a carrier sheet to protect your originals Clean the scanner glass See Clean the scanner glass for more information Maintain and troubleshoot Scan defects are apparent Blank pages The original might have been loaded upside down Make sure that you loaded the original correctly For more information see Load the originals Ifyou are producing blank pages when you scan from the flatbed scanner make sure that the original document is loaded correctly Place the original document face down on the flatbed scanner with the top left corner of the document located in the lower right corner of the scanner glass Also make sure that the ADF is empty Too light or dark Try adjusting the settings Be sure to use the correct resolution and color settings The original image might be
237. or infrastructure mode This feature is supported on some models For more information see Set up the device for wireless communication some models only Shows that an ad hoc or computer to computer wireless network connection exists This feature is supported on some models For more information see Set up the device for wireless communication some models only e 18 Get started Shows that a Bluetooth adapter is installed and a connection exists A separate Bluetooth adapter is required For more information see Accessories For more information on setting up Bluetooth see Guidelines for ensuring wireless network security Two line display Ey NOTE This type of display is available on some models The two line display shows status and error messages menu options and advisory messages If you insert a memory card or connect a camera the display goes into photo state and shows the top of the Photo menu Connection information Description USB connection Recommended number of connected computers for best performance One computer connected with a USB cable to the rear USB 2 0 high speed port on the device Supported software features All features are supported except Webscan For information see Use Webscan via embedded Web server Setup instructions Follow the getting started guide for detailed instructions Ethernet wired connection Up to five
238. otos and documents from your device to your computer using a Web browser This feature is available even if you did not install the device software on your computer A Click the Information tab click Webscan in the left pane make selections for Image Type and Document Size and then click Scan or Preview For more information on the embedded Web server see Embedded Web server Scan from a TWAIN compliant or a WIA compliant program The device is TWAIN complaint and WIA compliant and works with programs that support TWAIN compliant and WIA compliant scanning devices While you are in a TWAIN compliant or WIA compliant program you can gain access to the scanning feature and scan an image directly into the program TWAIN is supported for all Windows and Mac OS operating systems for both network connections and direct connections For Windows operating systems WIA is supported only for Windows XP direct connections It is not supported for the Mac OS Use Webscan via embedded Web server 55 Chapter 6 To scan from a TWAIN compliant program Generally a software program is TWAIN compliant if it has a command such as Acquire File Acquire Scan Import New Object Insert from or Scanner If you are unsure whether the program is compliant or you do not know what the command is called see the software program Help or documentation Start the scan from within the TWAIN compliant program See the software program Help or documentatio
239. our computer Do not connect the device to your computer until after you have reinstalled the software Start the Setup program for the device again Select Install Follow the onscreen instructions and also see To install the software before connecting the device recommended To uninstall from a Macintosh computer 1 2 3 Launch HP Device Manager Click Information and Settings Select Uninstall HP AiO Software from the pull down menu Follow the onscreen instructions After the software is uninstalled restart your computer To reinstall the software insert the device Starter CD into your computer s CD ROM drive Uninstall and reinstall the software 141 Chapter 9 6 On the desktop open the CD ROM and then double click HP All in One Installer 7 Follow the onscreen instructions and also see To install the software before connecting the device recommended 142 Configure and manage 10 Maintain and troubleshoot This section contains the following topics Supported ink cartridges Replace the ink cartridges Maintain the printheads Store printing supplies Clean the device Troubleshooting tips and resources Solve printing problems Poor print quality and unexpected printouts Solve paper feed problems Solve copy problems Solve scan problems Solve fax problems Solve photo memory card problems Solve device management problems Troubleshoot installation issues Clear jams
240. p for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notifie
241. p modem Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device Ey NOTE If you do not use the supplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office If your modem software is set to receive faxes to your computer automatically turn off that setting EY NOTE If you do not turn off the automatic fax reception setting in your modem software the device will not be able to receive faxes Turn off the Auto Answer setting Run a fax test You must be available to respond in person to incoming fax calls or the device cannot receive faxes Serial type fax setup For information on setting up the device for faxing using a serial type phone system see the Fax Configuration Web site for your country region Austria www hp com at faxconfig Germany www hp com de faxconfig Switzerland French www hp com ch fr faxconfig Switzerland German www hp com ch de faxconfig United Kingdom www hp com uk faxconfig Finland www hp fi faxconfig Denmark www hp dk faxconfig Sweden www hp se faxconfig Norway www hp no faxconfig Netherlands www hp nl faxconfig Belgium Dutch www hp be nl faxconfig Belguim French
242. phone systems 113 shared with fax and voice mail parallel phone systems 122 digital cameras connect 59 61 control panel display mode 19 insert memory cards 58 port locating 14 59 print DPOF files 59 save photos to computer 68 Digital Filing scan to 54 digital filing set up 52 Digital Filing button 16 display control panel 19 distinctive ringing change 80 parallel phone systems 108 DOC 226 documentation 10 dots or streaks troubleshoot copies 169 dots per inch dpi fax 16 print 210 dots troubleshoot scan 173 double sided printing 48 DPOF files 59 driver accessories settings 22 settings 47 version 201 warranty 203 DSL fax setup with parallel phone systems 106 duplex printing accessory order online 198 duplexer clear jams 192 installation 21 locating 15 margins minimum 37 media sizes supported 33 media types and weights supported 36 turn on and off in driver 22 using 48 duty cycle 208 E edit scanned images 56 text in OCR program 56 electrical specifications 212 embedded Web server about 90 administrator settings 88 answer ring pattern fax 81 backup fax reception set up 75 blocked fax numbers view 78 clear fax log 76 fax header setting 79 fax log view 85 features 86 forwarding faxes 76 opening 90 pages 91 system requirements 210 troubleshoot cannot be opened 187 Webscan 55 envelopes guidelines 32 sizes supported 34 tray supporting 36 environmental specifications 212 environment
243. pliance with these directives implies conformity to harmonized European standards European Norms that are listed in the EU Declaration of Conformity issued by HP for this product or product family This compliance is indicated by the following conformity marking placed on the product CE The wireless telecommunications functionality of this product may be used in the following EU and EFTA countries Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Netherlands Norway Poland Portugal Slovak Republic Slovenia Spain Sweden Switzerland and United Kingdom Products with 2 4 GHz wireless LAN devices France For 2 4 GHz Wireless LAN operation of this product certain restrictions apply This product may be used indoor for the entire 2400 2483 5 MHz frequency band channels 1 13 For outdoor use only 2400 2454 MHz frequency band channels 1 9 may be used For the latest requirements see http www art telecom fr Italy License required for use Verify with your dealer or directly withthe General Direction for Frequency Planning and Management Direzione Generale Pianificazione e Gestione Frequenze Regulatory information for wireless products 221 Appendix D Notice to users in France Avis r glementaire concernant l Union europ enne Les produits portant le marquage CE respectent les directives CE
244. ppercase To enter a space pause or symbol To insert a space press Space To enter a pause press Redial Pause A dash appears in the number sequence To enter a symbol such as press the Symbols button repeatedly to scroll through the list of available symbols asterisk dash ampersand amp period slash parentheses apostrophe equals number sign at O underscore plus exclamation semicolon question comma colon percent and approximation To erase a letter number or symbol A lf you make a mistake press the left arrow button to clear it and then make the correct entry 28 Use the all in one Type text using the visual keyboard some models only You can enter text or symbols by using the visual keyboard that automatically appears on the color display when you must enter text For example the visual keyboard automatically appears when you are setting up a wired or wireless network the fax header or speed dial entries To enter text by using the visual keyboard 1 To select a letter number or symbol using the visual keyboard press the arrow keys to highlight the appropriate selection To enter lowercase letters uppercase letters numbers and symbols To enter lowercase letters select the abc button on the visual keyboard and then press OK To enter uppercase letters select the ABC button on the visual keyboard and
245. print driver Turn on accessories in the print driver To turn on accessories on Windows computers To turn on accessories on Macintosh computers 22 Install the accessories To turn on accessories on Windows computers After you install the device software on Windows computers Tray 2 must be turned on in the print driver in order for it to work with the device The duplexer does not need to be turned on 1 Click Start point to Settings and then click Printers or Printers and Faxes Or Click Start click Control Panel and then double click Printers Right click the printer icon and then click Properties Document Defaults or Printing Preferences Select one of these tabs Configure Device Settings or Device Options The name of the tab depends on the print driver and the operating system On the selected tab click the accessory that you want to turn on click Installed from the drop down menu and then click OK To turn on accessories on Macintosh computers The Mac OS automatically turns on all accessories in the print driver when you install the device software If you add a new accessory later follow these steps oed OU Click the Printer Setup Utility icon in the Dock On the Printer List window click once on the device you want to set up to select it From the Printers menu select Show info Click the Names and Location drop down menu and select Installable Options Check the accessory that yo
246. print settings Make sure Print in Grayscale is not selected in the printer driver Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver Check the printheads Print the print quality diagnostic page on a clean sheet of white paper Evaluate any problem areas and perform the recommended actions For more information see To print the print quality diagnostic page 164 Maintain and troubleshoot Printout shows bleeding colors Check the ink cartridges Make sure ink cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the device or printhead HP does not guarantee or support refilled ink cartridges For ordering information see HP supplies and accessories Check the printheads Print the print quality diagnostic page on a clean sheet of white paper Evaluate any problem areas and perform the recommended actions For more information see To print the print quality diagnostic page Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper Evaluate any problem areas and perform the recommended actions For more information see To print the print quality diagnostic page Check the graphics placement Use the zoom or print preview feature of your software to ch
247. printing problems HP Instant Support provides the following information about your device Easy access to troubleshooting tips Provides tips that are customized for your device Resolution of specific device errors Provides immediate access to information that can help you resolve error messages specific to your device To see a description of the problem as well as recommendations for solving or preventing the problem click the link within the message Notification of print driver updates Alerts you when there is an update for the printer driver A message appears on the HP Instant Support homepage click the link within the message to go directly to the download section of the HP Web site Obtaining support services Provides a list of the support services that are available for your device Managing ink and media usage myPrintMileage Helps you manage and forecast device supplies usage Self diagnostic testing for your device Runs a diagnostic test of your device Select Printer on the Self Help menu on the Instant Support page to start diagnosing the devices HP Instant Support checks the computer and a list of configured devices appears When you select the device that you want to diagnose HP Instant Support can help you with tasks 94 Configure and manage HP expert help online Active Chat Provides personalized help from an HP support expert over the Web at any time through real time chat Simply submit a qu
248. r 1 Open the embedded Web server click the Settings tab click Fax in the left pane and then click the Basic sub tab 2 Select On or Off in the Auto Answer drop down menu in the Other Basic Fax Settings section Change fax settings 79 Chapter 8 Set the number of rings before answering If you turn on the Auto Answer setting you can specify how many rings occur before incoming calls are automatically answered The Rings to Answer setting is important if you have an answering machine on the same phone line as the device because you want the answering machine to answer the phone before the device does The number of rings to answer for the device should be greater than the number of rings to answer for the answering machine For example set your answering machine to a low number of rings and the device to answer in the maximum number of rings The maximum number of rings varies by country region In this setup the answering machine answers the call and the device monitors the line If the device detects fax tones it receives the fax If the call is a voice call the answering machine records the incoming message To set the number of rings before answering via the control panel 1 Press Setup 2 Press Basic Fax Setup and then press Rings to Answer 3 Enter the appropriate number of rings by using the keypad or press the left or right arrow button to change the number of rings 4 Press OK to accept the setting To se
249. r With a document open click Print on the File menu and then click Setup Properties or Preferences Click the Features tab Select the Two sided printing drop down list For auto duplexing ensure that Automatic is selected To automatically resize each page to match the document s onscreen layout ensure Preserve Layout is selected Clearing this option might result in unwanted page breaks Select or clear the Flip Pages Up check box depending on which way you want the binding See the graphics in the print driver for examples 8 Choose a booklet layout from the Booklet Layout drop down list if you want 9 Change any other settings and then click OK 10 Print your document To perform automatic duplexing Mac OS 1 Load the appropriate media For more information see Guidelines for printing on both sides of a page and Load media 2 Make sure the duplexer is properly installed For more information see Install the duplexer On the File menu click Print Open the Two Sided Printing panel Select the option to print on both sides Select the binding orientation by clicking the appropriate icon Change any other settings and then click Print NO Pw Cancel a print job You can cancel a print job using one of the following methods Control panel Press X Cancel button This clears the job that the device is currently processing It does not affect jobs waiting to be processed Windows Double click t
250. r You can use the control panel the HP photo and imaging software and TWAIN compliant or WIA compliant programs on a computer This section contains the following topics Scan an original e Use Webscan via embedded Web server Scan from a TWAIN compliant or a WIA compliant program Edit a scanned original e Change scan settings e Cancel a scan job Scan an original You can start a scan from a computer or from the control panel This section explains how to scan from the control panel only EA NOTE You can also use the HP Photosmart Software to scan an image including panorama images Using this software you can edit a scanned image and create special projects using a scanned image For information about how to scan from the computer and how to adjust resize rotate crop and sharpen your scans see the onscreen HP Photosmart Software Help that came with your software To use the scan features your device and computer must be connected and turned on The printer software must also be installed and running on your computer prior to scanning To verify that the printer software is running on a computer running Windows look for the device icon in the system tray at the lower right side of the screen near the clock To verify this on a computer using the Mac OS open the HP Device Manager and click Scan Picture If a scanner is available it will launch the HP ScanPro application If it is not available
251. r of the fax machine that will receive the forwarded faxes 5 At the prompt enter a start time and date and a stop time and date 6 Press OK Fax Forwarding appears on the control panel display If the device loses power when Fax Forwarding is set up it saves the Fax Forwarding setting and phone number When power is restored to the device the Fax Forwarding setting is still On Ey NOTE You can cancel fax forwarding by pressing Cancel on the control panel when the Fax Forwarding message is visible on the display or you can select Off from the Fax Forwarding Black Only menu To forward faxes using the embedded Web server 1 Click the Settings tab click Fax in the left pane and then click the Options sub tab 2 Select On Print and Forward or On Forward from the Fax Forwarding drop down menu 3 Type a Fax Forward Number in the box and then click Apply 76 Fax some models only Block junk fax numbers If you subscribe to a caller ID service through your phone provider you can block specific fax numbers so the device does not print faxes received from those numbers When an incoming fax call is received the device compares the number to the list of junk fax numbers to determine if the call should be blocked If the number matches a number in the blocked fax numbers list the fax is not printed The maximum number of fax numbers you can block varies by model EY NOTE This feature is not supported in
252. r office setup instructions 2 Make sure the ink cartridges and printheads are installed and that full size paper is loaded in the input tray before starting the test 3 From the control panel press Setup 4 Select Tools and then select Run Fax Test The device displays the status of the test on the display and prints a report 5 Review the report Ifthe test passes and you are still having problems faxing check the fax settings listed in the report to verify the settings are correct A blank or incorrect fax setting can cause problems faxing Ifthe test fails review the report for more information on how to fix any problems found Use reports You can set up the device to print error reports and confirmation reports automatically for each fax you send and receive You can also manually print system reports as required these reports provide useful system information about the device By default the device is set to print a report only if there is a problem sending or receiving a fax A confirmation message that indicates whether a fax was successfully sent appears briefly on the control panel display after each transaction Test fax setup 83 Chapter 8 Print fax confirmation reports If you require printed confirmation that your faxes were successfully sent follow these instructions to enable fax confirmation before sending any faxes Select either On Fax Send or Send amp Receive The default fax confirmation set
253. r the device cannot receive faxes To set up the device to answer calls manually turn off the Auto Answer setting 4 Runa fax test If you pick up the phone before the device answers the call and hear fax tones from a sending fax machine you will need to answer the fax call manually Case F Shared voice fax line with voice mail If you receive both voice calls and fax calls at the same phone number and you also subscribe to a voice mail service through your telephone company set up the device as described in this section Ey NOTE You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing Figure 9 5 Back view of the device 1 Telephone wall jack 2 Use the phone cord supplied in the box with the device to connect to the 1 LINE port 110 Configure and manage To set up the device with voice mail 1 2 3 Using the phone cord supplied in the box with the device connect one end to your telephone wall jack then connect the other end to the port labeled 1 LINE on the back of the device EY NOTE If you do not use the supplied cord to connect from the telephone wall
254. r the product 10 Resource Setup poster Description Provides illustrated setup information You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources Location A printed version of the document is provided with the device Getting started guide Readme file and release notes Provides instructions for setting up the device and information about the warranty and safety issues Provide late breaking information and troubleshooting tips A printed version of the document is provided with the device Included on the Starter CD Embedded Web server network connection Allows you to view status information change settings and manage the device from any computer on the network For more information see Embedded Web server Available through any standard Web browser Toolbox Microsoft Windows Provides information about printhead health and access to maintenance services For more information see Toolbox Windows The Toolbox is typically installed with the device software as an available installation option HP Printer Utility Mac OS Get started Contains tools to configure print settings calibrate the device clean the printheads print the configuration page order supplies online and find support information from the Web site You can also configure settings for wir
255. rary and then select Printers 3 Select hp select Utilities and then select HP Printer Selector 4 Select the device and click Launch Utility HP Printer Utility panels Information and Support panel Supplies Status Shows the information about currently installed printheads and ink cartridges Supply Info Shows the ink cartridge replacement options Device Information Displays information about the model and serial number Also allows you to print the self test diagnostic page of the device This page contains information about the device and the supplies For more information see Understand the self test diagnostic page Print Quality Diagnostics Allows you to diagnose issues affecting the print quality of the device For more information see To print the print quality diagnostic page Clean Guides you through cleaning the printheads For more information see To clean the printheads Align Guides you through aligning the printheads For more information see To align the printheads Calibrate Linefeed Allows you to perform linefeed calibration For more information see To calibrate the linefeed HP Support Gain access to HP Web site where you can find support for the device register the device and find information about returning and recycling used printing supplies Printer Settings panel Trays Configuration Set the default media type and size for a tray and set the tray priority
256. recommended actions For more information see To print the print quality diagnostic page Check the margin settings Make sure the margin settings for the document do not exceed the printable area of the device For more information see Set minimum margins Check the color print settings Make sure Print in Grayscale is not selected in the print driver Check the device location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes cause slight distortions to printouts Move the device away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media and make sure the trays are not overloaded For more information see Load media Check the media size Content on a page might be cut off if the document size is larger than the media that you are using Make sure the media size selected in the printer driver match the size of media loaded in the tray Check the margin settings If the text or graphics are cut off at the edges of the page make sure the margin settings for the document do not exceed the printable area of your device For more information see Set minimum mar
257. ritical error messages Critical error messages inform you of a device failure Some of these messages can be cleared by pressing the Power button to turn off the device and then turning it on again If a critical error persists service is required For more information see Support and warranty Change device settings You can change the device settings from these places From the control panel From the HP Solution Center Windows or HP Device Manager Mac OS For more information see Use the HP photo and imaging software From the embedded Web server For more information see Embedded Web server Control panel message types 25 Chapter 3 Ey NOTE When you are configuring settings in HP Solution Center or in HP Device Manager you cannot see the settings that have been configured from the control panel such as the scan settings To change settings from the control panel 1 Atthe control panel press the menu button for the function you are using for example Copy Menu 2 To reach the option that you want to change use one of the following methods Press a control panel button and then use the left or right arrow keys to adjust the value Select the option from the menu on the control panel display 3 Select the value that you want and then press OK To change settings from the HP photo and imaging software Mac OS 1 Click the HP Device Manager icon in the Dock 2 Select the devi
258. rmine the maximum REN for your calling area If this equipment causes harm to the telephone network your telephone company might discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to fle a complaint with the FCC Your telephone company might make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If they do you will be given advance notice so you will have the opportunity to maintain uninterrupted service If you experience trouble with this equipment please contact the manufacturer or look elsewhere in this manual for warranty or repair information Your telephone company might ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state public utility commission public service commission or corporation commission for more information This equipment includes automatic dialing capability When programming and or making testcalls to emergency numbers Remain on the line and explain to the dispatcher the reason for the call Perform such activities inthe off peak hours such as earl
259. rovided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN network termination point In the event of problems you should contact your equipment supplier in the first instance This equipment is designed for DT MF tone dialing and loop disconnect dialing In the unlikely event of problems with loop disconnect dialing it is recommended to use this equipment only with the DTMF tone dial setting Notice to users of the German telephone network This HP fax product is designed to connect only to the analogue public swilched telephone network PSTN Please connect the TAE N telephone connector plug provided with the HP Al in One into the wall socket TAE 6 code N This HP fax product can be used as a single device andor in combination se al connection with other approved terminal equipment Other regulatory information 218 EMI statement Korea VCCI statement Japan Regulatory model number Power cord statement LED classification EMI statement Korea ASH OHH 8 32171 0 JAE Heg 89 x EN deudas LE VIEN FARRO E SE E ASA ASA USC Regulatory information VCCI statement Japan commi MADEIRA EMMA VCCI KM ROC OSABIABRHSETT CORN FREMMATHMTEACE EBMELTUEFA COMMAND ZA oTvLUZ378948B MELT ERIN ANEMEESITECICENDUES MUBROMRARICE gt S gt TELOUBIRLELTFA Ln Regulatory model number For regulatory identification pu
260. rposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SNPRC 0602 01 or SNPRC 0602 02 This regulatory number should not be confused with the marketing name HP Officejet Pro L7300 L7500 L7600 L7700 or product number CB778A C8157A C8158A C8159A Power cord statement The power cord cannot be repaired If it is defective it should be discarded or returned to the supplier Milk dU TER O AE BRL PSL MASH SERO IL MORATA RAR REA LED classification CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT CLASY 1 Z DIOOAMI EWHECYCMILED Appareil Diode Electriuminescente de Classe 1 ZARIZENI LED TRIY 1 KLASS 1 LED APPARAT LUOKAN 1 LED Regulatory information for wireless products Notice to users in Canada Note l attention des utilisateurs Canadien Notice to users in Brazil Notificac o de Normas de Uso de Dispositivos Sem Fio do Brasil e Notice to users in the European Union English Notice to users in France Notice to users in Germany Notice to users in Italy Notice to users in Spain Regulatory information for wireless products 219 Appendix D Notice to users in Canada Note a l attention des utilisateurs Canadien Notice to users in Canada Note l attention des utilisateurs canadiens notice to users in Canada For Indoor Use This digital apparatus does not exceed the Class B limits for radio noise emissions fro
261. rranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN Hewlett Packard limited warranty statement 203 Appendix B Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase you are requested to send the device in for service make sure you remove and keep the following items before returning your device 204 The ink cartridges and printheads The control panel faceplate The power cord USB cable and any other cable connected to the device Any paper loaded in the input tray Remove any originals you might have loaded in the device This section contains the following topics Remove the ink cartridges and printheads before shipment Remove the control panel faceplate Remove the ink cartridges and printheads before shipment Before you return the device make sure you remove your ink cartridges and printheads EY NOTE This information does not apply to customers in Japan To remove ink cartridges before shipment 1 Turn on the device and wait until the print ca
262. rrect installation software for your operating system Before installing software make sure that all other programs are closed If the computer does not recognize the path to the CD ROM drive that you type make sure that you are specifying the correct drive letter If the computer cannot recognize the Starter CD in the CD ROM drive inspect the Starter CD for damage You can download the device driver from the HP Web site www hp com support Solve alignment page problems Check the device to ensure the following Power light is on and not blinking When the device is first turned on it takes approximately 45 seconds to warm up The device is in the Ready state and no other lights on the control panel are lit or blinking If lights are lit or blinking see the message on the control panel Ensure power cord and other cables are working and are firmly connected to the device All packing tapes and materials are removed from the device Rear access panel or duplexer is locked into place Paper is loaded correctly in the tray and is not jammed in the device Ensure the orange protective caps have been removed from each printhead Printheads and ink cartridges are properly installed in their correct color coded slots Press down firmly on each one to ensure proper contact Printhead latch and all covers are closed Solve software installation problems Check or perform the following Make sure the computer meets the syst
263. rriage is idle and silent If the device will not turn on skip this step and go to step 2 EY NOTE If the device does not turn on you can unplug the power cord and then manually slide the print carriage to the far right side to remove the ink cartridges 2 Gently pull open the ink cartridge cover Support and warranty 3 Remove the ink cartridges from their slots by grasping each between your thumb and forefinger and pulling it firmly toward you 4 Place the ink cartridges in an airtight plastic container so they will not dry out and put them aside Do not send them with the device unless the HP customer support call agent instructs you to 5 Close the ink cartridge door and wait a few minutes for the print carriage to move back to its home position on the left side 6 After the scanner is idle and has returned to its parked position press the Power button to turn off the device To remove printheads before shipment 1 Open the top cover 2 Ifthe carriage does not move to the left automatically press and hold the OK button for 5 seconds Wait for the carriage to stop moving 3 Lift the printhead latch 4 Lift the handle of a printhead and use it to pull the printhead out of its slot 5 Place the printheads in an airtight plastic container so they will not dry out and put them aside Do not send them with the device unless the HP customer support call agent instructs you to 6 Close the top cover
264. rrow keys to select Print Proof Sheet and then press OK Press the arrow keys to select the appropriate Paper Size and Paper Type gt 0 007 For two line display models a Press the Photo Menu button A message displays with the number of files found on the card or storage device b Press the Proof Sheet button press the arrow keys to select Print and then press OK Print photos from the control panel 63 Chapter 7 To complete a proof sheet 1 Select the photos to print by using a dark pen or pencil to fill in the circles located under the thumbnail images on the proof sheet If you want to print more than one copy of a photo fill in the second or third circle You can print up to three copies of each selected photo xx TIP If you want to print all the photos on the memory card fill in the Select All Photos circle below the layout options in step 2 of the proof sheet One copy of each photo prints 2 Select one layout style by filling in a circle in step 2 of the proof sheet EY NOTE If you need more control over print settings than the proof sheet provides you can print photos directly from the control panel 3 Optional If you want to print a date time stamp on your photos fill in the Date Stamp circle below the layout options in step 2 of the proof sheet To scan a completed proof sheet 1 Load the proof sheet print side down on the right front corner of the glass Make
265. rt For more details about the accessibility of this product and HP s commitment to product accessibility visit HP s Web site at www hp com accessibility For accessibility information for the Mac OS visit the Apple Web site at www apple com accessibility Understand the HP All in One parts Front view e Printing supplies area Memory card slots Back view Control panel Connection information 12 Get started Front view Automatic document feeder ADF Scanner glass Control panel differs based on the HP All in One model that you have Display differs based on the model that you have Output tray Output tray extension Length width guides Tray 1 O oOl NI aJ a BR ND zx o Tray 2 available with some models Front universal serial bus USB port PictBridge enabled Memory card slots N Memory device light Al Ajo Document feeder tray Width guides Understand the HP All in One parts 13 Chapter 1 Printing supplies area 1 Ink cartridge door Ink cartridges Print carriage access door Printheads Go BB ND Printhead latch Memory card slots 1 CompactFlash types and Il Secure Digital MultimediaCard MMC Secure MMC xD Memory Stick Magic Gate Memory Stick Memory Stick Duo Memory Stick Pro a IN Front universal serial bus
266. s including e services such as HP Instant Support myPrintMileage For more information see HP Instant Support and myPrintMileage Order Supplies connects you to online ordering of supplies The Toolbox provides maintenance information about the device Ey NOTE The Toolbox can be installed from the Starter CD by selecting the full installation option if the computer meets the system requirements To open the Toolbox From the HP Solution Center click the Settings menu point to Print Settings and then click Printer Toolbox Right click the HP Digital Imaging Monitor in the tray point to Printer Model Name and then click Display Printer Toolbox Use device management tools 91 Chapter 9 Toolbox tabs The Toolbox contains the following tabs Tabs Estimated Ink Level Contents Ink Level Information Shows estimated ink level for each cartridge NOTE The ink levels shown are an estimate only Actual ink volumes may vary Shop Online Provides access to a Web site from which you can order printing supplies for the device online Order by Phone Shows telephone numbers that you can call to order supplies for the device Telephone numbers are not available for all countries regions Cartridge Details Shows order numbers and expiration dates of the installed ink cartridges Information Printer Information Provides a link to myPrintMileage and shows the device hardware and printhea
267. s 111 shared with fax and answering machine parallel phone Systems 118 shared with fax and voice line parallel phone Systems 113 shared with fax and voice mail parallel phone systems 122 confirmation reports fax 84 Index connections Bluetooth 135 features available 19 connectors locating 15 control panel administrator settings 88 buttons 16 copy from 50 crop images 51 display 19 enter text and symbols 28 faceplate removing 205 lights 16 locating 13 manage device 86 menus 24 messages 25 network settings 99 print photos 62 scan from 52 send faxes 71 send scans to programs 54 settings change 25 status icons 18 copy cancel 51 crop originals 50 from the control panel 50 quality 168 settings 50 specifications 211 troubleshoot 167 Copy button 16 Copy menu 24 correct port test fax 176 critical error messages 25 crop originals 50 custom sized media guidelines 33 print on 41 sizes supported 35 customer support electronic 200 HP Instant Support 94 phone support 200 cut off pages troubleshoot 161 D dark images troubleshoot copies 168 scans 173 Declaration of Conformity DOC 226 default settings control panel 25 copy 50 driver 47 print 47 deleting faxes from memory 75 dial tone test failure 178 dial type setting 81 dial up modem shared with fax parallel phone systems 111 shared with fax and answering machine parallel phone sy anstems 118 shared with fax and voice line parallel
268. s If you are copying from the scanner glass make sure that the ADF is empty Solve copy problems 167 Chapter 10 Documents are missing or faded Check the media The media might not meet Hewlett Packard media specifications for example the media is too moist or too rough See Select print media for more information Check the settings The quality setting of Fast which produces draft quality copies might be responsible for the missing or faded documents Change to the Normal or Best setting Check the original e The accuracy of the copy depends on the quality and size of the original Use the Copy menu to adjust the brightness of the copy If the original is too light the copy might not be able to compensate even if you adjust the contrast e Colored backgrounds might cause images in the foreground to blend into the background or the background might appear in a different shade Size is reduced The reduce enlarge or other copy feature might have been set from the control panel to reduce the scanned image Check the settings for the copy job to make sure that they are for normal size The HP photo and imaging software settings might be set to reduce the scanned image Change the settings if needed See the onscreen Help for the HP photo and imaging software for more information Copy quality is poor Take steps to improve the copy quality Use quality originals Load the media correctly If the media is loaded
269. s 102 pause 28 PBX system set up parallel phone systems 107 phone cord connection test failed 176 phone cord too short 185 phone cord type test failed 177 receive 73 receive troubleshoot 180 182 redial options 81 Redial Pause button 17 reports 83 reprint 75 rings to answer 80 scan 17 send 70 send troubleshoot 180 182 184 separate line setup parallel phone systems 105 set up 101 settings change 79 setup types 102 shared phone line setup parallel phone systems 109 specifications 211 speed 82 speed dial entries set up 43 speed dial groups set up 44 test failed 174 test setup 83 troubleshoot 174 voice mail set up parallel phone systems 110 wall jack test failed 175 Fax menu 24 Fax Menu button 16 fax port locating 15 FCC statement 214 firewalls troubleshoot 159 FolP 82 fonts supported 208 forwarding faxes 76 G getting started guide 10 glass scanner clean 152 load originals 31 locating 13 grainy or white bands on copies troubleshoot 169 graphics incompletely filled on copies 169 ink not filling in 164 look different from original scan 172 missing lines or dots 165 groups speed dial set up 44 H hardware fax setup test 175 header fax 79 help HP Instant Support 94 see also customer support Help button 17 HP Instant Support about 94 accessing 95 myPrintMileage 94 security and privacy 95 HP Photosmart Software send scans to programs 54 HP Photosmart Stud
270. s equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna ncrease the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help For further information contact Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 650 857 1501 Regulatory information Exposure to radio frequency radiation wireless products only Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio frequency exposure limits Nevertheless the device shall be used in such a manner that the potential for human contact during normal operation is minimized This product and any attached external antenna if supported shall be placed in such a manner to minimize the potential for
271. s kann in folgenden EU und EFTA Landern verwendet werden Osterreich Belgien Zypern Tschechische Republik D nemark Estland Finnland Frankreich Deutschland Griechenland Ungarn Island Irland Italien Lettland Liechtenstein Litauen Luxemburg Malta Niederlande Norwegen Polen Portugal Slowakei Slowenien Spanien Schweden Schweiz und Vereinigtes K nigreich Produkte mit drahtlosen LAN Ger ten mit 2 4 GHz Frankreich F r den 2 4 GHz Wireless LAN Betrieb dieses Produkts gelten bestimmte Einschr nkungen Dieses Produkt kann in Innenr umen mit der gesamten Frequenzbandbreite von 2400 2483 5 MHz Kan le 1 13 verwendet werden F r die Nutzung in AuBenr umen ist nur die Verwendung innerhalb der Bandbreite von 2400 2454 MHz Kan le 1 9 zul ssig Die aktuellen Einschr nkungen finden Sie unter http www art telecorn fr Italien Es ist eine Lizenz f r die Nutzung erforderlich Pr fen Sie dies zusammen mit Ihrem Handler oder direkt mit der General Direction for Frequency Planning and Management Generaldirektion f r Frequenzplanung und verwaltung Regulatory information for wireless products 223 Appendix D Notice to users in Italy Avviso relativo alle normative dell Unione Europea prodotti con il marchio CE sono conformi alle seguenti direttive UE Direttiva Bassa Tensione 73 23 CEE Direttiva CEM 89 336 CEE La conformit CE di questo prodotto valida unicamente se il prodotto viene alimentato co
272. s on your memory card or storage device When the video you want to print appears press OK The Print menu appears Press the arrow keys to highlight Projects and then press OK The Projects menu appears Press the arrow keys to highlight Video Action Prints and then press OK Press the arrow keys to highlight the size you want to print and then press OK Press the arrow keys to highlight the type of paper you are printing on and then press OK The video reappears press OK to continue Optional Edit the video or print the video To edit the selected photo before printing a Press OK to display the selection menu b Press the arrow keys to highlight Edit and then press OK To print now A Select Print Now press OK Save photos to your computer After you take photos with your digital camera you can print them immediately or save them to your computer To save the photos to your computer remove the memory card from your digital camera and insert it in the appropriate memory card slot on the device You can also save photos from a storage device such as a digital camera or keychain drive by plugging the device into the front USB port on the device 68 Work with memory devices some models only To save photos Insert a memory card into the appropriate slot on the device or connect a storage device to the front USB port Press Photo Menu Choose the appropriate display 1 For color display models a
273. sese 28 RO A E 28 To enter a space pause or symbol ee cece ceceeece cece eee eeceecaeceeeeeseceeaesaeeeseeteeesieaeeeeees 28 To erase a letter number or symbol 2 2c ceceecceece eee ee eee eeeeceneaeceeeeeeeeeseeesesseeeeeeees 28 Type text using the visual keyboard some models only 29 Available symbols for dialing fax numbers some models only ssuuusss 30 Load the originals x bestest A ae Svea IRR Oei eiit e 30 Load an original in the automatic document feeder ADF sss 30 Load an original on the scanner glass ssssssssssssseeeeeeeeeeeenren nennen 31 Select print Media ii We Ee E eed A eis 32 Tips for selecting and using print media ooooccccccnnnicnnonoonconnnncnnnnnnnnnnnnnnnnnannnn non n conc nnnnnn 32 Understand specifications for supported media ooooccccccccocococccoccnccccncncnnnnnn ono nn nnnnnnnnnnannnnns 33 Understand supported sizes ooocccincocccccconconnnononnncnonononnccnnno emm eene nennen nns 33 Understand supported media types and weights sse 36 Set minimum margins iii 37 Load media 2 ei ed e 37 Configure trays en ord ec e rt pe e oe eee ded 40 Print on special and custom sized media sssssseeeeene 41 To print on special or custom sized media Windows eem 41 To print on special or custom
274. shed entering a name for the device press OK The name you entered will appear on your Bluetooth device when you connect to the device to print 3 Press OK to exit the Setup menu To set up the device for Bluetooth communication via the embedded Web server A Open the embedded Web server click the Bluetooth tab complete the required fields in each section and then click Apply To change the device name from the default via the embedded Web server A Open the embedded Web server click the Bluetooth tab type a new name in the Device Name field and then click Apply Connect the device with Bluetooth With a Bluetooth connection you can access many of the same printing features as with a USB connection For example you can check the device status as well as the estimated amount of ink remaining in your ink cartridges EY NOTE The only software functionality available with a Bluetooth connection is printing Scanning and software based faxing cannot be done over a Bluetooth connection However stand alone copy and fax functions are still available Connecting the device with Bluetooth on Windows You must have Windows XP and either the Microsoft Bluetooth Protocol Stack or the Widcomm Broadcom Bluetooth Protocol Stack installed in order to connect the device 136 Configure and manage It is possible to have both the Microsoft Stack and the Widcomm Broadcom Stack on your computer but use only one of them to connect the
275. so ask the recipient to check the receiving fax machine for any problems 184 Maintain and troubleshoot Fax tones are recorded on my answering machine Solution When you have an answering machine on the same phone line you use for fax calls try connecting the answering machine directly to the device as described in Case Shared voice fax line with answering machine If you do not connect the answering machine as recommended fax tones might be recorded on your answering machine Make sure the device is set to receive faxes automatically and that the Rings to Answer setting is correct The number of rings to answer for the device should be greater than the number of rings to answer for the answering machine If the answering machine and the device are set to the same number of rings to answer both devices answer the call and fax tones are recorded on the answering machine Set your answering machine to a low number of rings and the device to answer in the maximum number of rings supported The maximum number of rings varies by country region In this setup the answering machine answers the call and the device monitors the line If the device detects fax tones the device receives the fax If the call is a voice call the answering machine records the incoming message For more information see Set the number of rings before answering The phone cord that came with my device is not long enough Solution If the ph
276. st of junk fax numbers press Yes and then repeat step 4 for each number you want to block If you are done press No a To manually enter a number to block 1 Press Setup 2 Press Basic Fax Setup and then press Junk Fax Blocker Setup 3 Press Add number to Junk List and then press Enter Number Receive a fax 77 Chapter 8 4 Use the keypad to enter a fax number to block and then press OK Make sure you enter the fax number as it appears on the control panel display and not the fax number that appears on the fax header of the received fax as these numbers can be different 5 When the Enter Another prompt appears do one of the following Ifyou want to add another number to the list of junk fax numbers press Yes and then repeat step 4 for each number you want to block If you are done press No To enter numbers to block via the embedded Web server A Select the Settings tab select Fax from the left pane select the Blocked Fax sub tab and then enter numbers to block in the Fax Number fields Click the Apply button Remove numbers from the junk fax list If you no longer want to block a fax number you can remove a number from your junk fax list To remove numbers from the list of junk fax numbers 1 Press Setup 2 Press Basic Fax Setup and then press Junk Fax Blocker Setup 3 Press Remove Number from Junk List 4 Press the right arrow button to scroll through the numbers you have blocked Wh
277. sui requisiti vedere il sito http www art telecom fr Italia necessaria una concessione ministeriale anche per l uso del prodotto Verificare con il proprio distributore o direttamente presso la Direzione Generale Pianificazione e Gestione Frequenze 224 Regulatory information Notice to users in Spain Avisos de la Uni n Europea Los productos que llevan el marcado CE acatan las siguientes Directivas de la UE Directiva de Baja Tensi n 73 23 CEE Directiva CEM 89 336 CEE La conformidad CE de este producto es v lida nicamente si funciona con un adaptador de CA suministrado por HP con el marcado CE correcto Si este producto incluye la funcionalidad de telecomunicaci n tambi n deber cumplir con los requisitos esenciales que se incluyen a continuaci n Directiva UE R amp TTE 1999 5 CE La conformidad con estas Directivas implica el cumplimiento de los est ndares europeos armonizados normas europeas que se enumeran en la declaraci n de conformidad UE emitida por HP para este producto o grupo de productos Viene representada por el siguiente marcado de conformidad incluido en el producto CE La funcionalidad de telecomunicaci n de este producto puede utilizarse en los siguientes paises pertenecientes a la UE y a la AELC Austria B lgica Chipre Rep blica Checa Dinamarca Estonia Finlandia Francia Alemania Grecia Hungr a Islandia Irlanda Italia Latvia Liechtenstein Lituania Luxemburgo Malta
278. t Mode Type Speed ppm pean resolution dpi Best Black up to 0 8 up to 600 x 1200 Color up to 0 8 up to 600 x 1200 Normal Black up to 8 5 up to 300 x 300 Color up to 5 1 up to 300 x 300 Fast Black up to 30 up to 300 x 300 Color up to 24 up to 300 x 300 1 Maximum at 400 scaling Fax specifications e Walk up black and white and color fax capability Up to 110 speed dials varies by model Up to 120 page memory varies by model based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution takes longer and uses more memory e Manual fax send and receive Automatic busy redial up to five times varies by model Automatic no answer redial one time varies by model Confirmation and activity reports CCITT ITU Group 3 fax with Error Correction Mode 33 6 Kbps transmission Sseconds per page speed at 33 6 Kbps based on ITU T Test Image 1 at standard resolution More complicated pages or higher resolution take longer and use more memory Ring detect with automatic fax answering machine switching Photo dpi Very Fine dpi Fine dpi Standard dpi Black 196 x 203 8 bit 300 x 300 196 x 203 196 x 98 grayscale Color 200 x 200 200 x 200 200 x 200 200 x 200 Copy specifications 211 Appendix C Scan specifications mage editor included ntegrated OCR software automatically converts scanned text to editable text
279. t This means that your connection to the Internet must be done either through a converter box which supplies regular analog phone jacks for fax connections or your telephone company 82 Fax some models only Some Internet faxing services do not work properly when the device is sending and receiving faxes at high speed 33600bps If you experience problems sending and receiving faxes while using an Internet fax service use a slower fax speed You can do this by changing the Fax Speed setting from High the default to Medium For information on changing this setting see Set the fax speed You should also check with your telephone company to make sure their Internet faxing service supports faxing Test fax setup You can test your fax setup to check the status of the device and to make sure it is set up properly for faxing Perform this test after you have completed setting up the device for faxing The test does the following Tests the fax hardware Verifies the correct type of phone cord is connected to the device Checks that the phone cord is plugged into the correct port e Checks for a dial tone Checks for an active phone line Tests the status of your phone line connection The device prints a report with the results of the test If the test fails review the report for information on how to fix the problem and rerun the test To test fax setup 1 Setup the device for faxing according to your particular home o
280. t and then play your recorded greeting The device monitors the call during this time listening for fax tones If incoming fax tones are detected the device will emit fax reception tones and receive the fax if there are no fax tones the device stops monitoring the line and your answering machine can record a voice message If you use the same phone line for telephone fax and have a computer DSL modem follow these instructions to set up your fax Case K Shared voice fax line with computer dial up modem and voice mail If you receive both voice calls and fax calls at the same phone number use a computer dial up modem on the same phone line and subscribe to a voice mail service through your telephone company set up the device as described in this section 122 Configure and manage Ey NOTE You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls You must receive faxes manually this means you must be available to respond in person to incoming fax calls If you want to receive faxes automatically instead contact your telephone company to subscribe to a distinctive ring service or to obtain a separate phone line for faxing Since your computer dial up modem shares the phone line with the device you cannot use both your modem and the device simultaneously For example you cannot use the device for faxing if you are using your computer dial up modem to send an e mail
281. t answer the phone or the fax machine might take the call If a person answers the phone you can speak with the recipient before sending the fax If a fax machine answers the call you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine To send a fax manually from a phone 1 Load your originals For additional information see Load media EY NOTE This feature is not supported if you load your originals on the glass You must load your originals in the document feeder tray 2 Dial the number by using the keypad on the phone that is connected to the device EY NOTE Do not use the keypad on the control panel of the device when manually sending a fax You must use the keypad on your phone to dial the recipient s number Send a fax 71 Chapter 8 3 Ifthe recipient answers the telephone you can engage in a conversation before sending your fax El NOTE If a fax machine answers the call you will hear fax tones from the receiving fax machine Proceed to the next step to transmit the fax 4 When you are ready to send the fax press START FAX Black or START FAX Color NOTE If prompted select Send Fax and then press START FAX Black or START FAX Color again If you were speaking with the recipient before sending the fax inform the recipient that they should press Start on their fax machine after they hear fax tones The telephone line is silent while the f
282. t is highlighted Press OK to select View amp Print When you press OK the most recent photo appears on the display Press the arrow keys to scroll through the photos on your memory card or storage device When the photo you want to print appears press OK The Print menu appears Press the arrow keys to highlight Projects and then press OK The Projects menu appears Press the arrow keys to highlight Panorama Prints and then press OK When prompted load 10 x 30 cm 4 x 12 inch panorama photo paper in the input tray and then press OK When you press OK the selected photo reappears Optional Change print settings or select additional photos to print To print more than one copy of the selected photo a Press OK to display the selection menu b Press the arrow keys to highlight Number of Copies and then press OK c Press the arrow keys to increase or decrease the number of copies and then press OK Print photos from the control panel 65 Chapter 7 10 11 12 To edit the selected photo before printing a Press OK to display the selection menu b Press the arrow keys to highlight Edit and then press OK To select additional photos for printing a Press the arrow keys to scroll through the photos on your memory card or storage device b When the photo you want to print appears press OK c Press OK to select Select to Print d Repeat these steps for each photo you want to print When you are d
283. t not recognize the rest of the job Cancel the print job and wait for the device to return to the ready state If the device does not return to the ready state cancel all jobs and wait again When the device is ready resend the job If prompted by the computer to retry the job click Cancel Check the cable connections If the device and computer are connected with a USB cable the problem may be due to a poor cable connection Make sure the cable connections at both ends are secure If the problem persists turn off the device disconnect the cable from the device turn on the device without connecting the cable and delete any remaining jobs from the print spooler When the Power light is on and not flashing reconnect the cable Check the document file The document file may be damaged If you can print other documents from the same application try printing a backup copy of your document if available Ink is smearing Check the print settings When you print documents that use much ink allow more time to dry before handling the printouts This is especially true for transparencies In the printer driver select the Best print quality and also increase the ink drying time and reduce the ink saturation using the ink volume under the advanced features Windows or ink features Mac OS However note that decreasing ink saturation might give printouts a washed out quality Color documents that have rich blended colors can wrin
284. t or Delete icon Click Apply when you are finished HP Photosmart Software Open the HP Photosmart Software and follow the instructions in the onscreen Help HP Device Manager Mac OS Launch HP Device Manager click Information and Settings and then select Fax Speed Dial Settings from the drop down list Control panel Press Setup and then select the Speed Dial Setup option To add or change an entry Select Individual Speed Dial or Group Speed Dial and press the arrow keys to move to an unused entry number or type a number on the keypad Type the fax number and then press OK Include any pauses or other required numbers such as an area code an access code for numbers outside a PBX system usually a 9 or 0 or a long distance prefix Type the name and then press OK To delete one entry or all entries Select Delete Speed Dial press the arrow keys to highlight the speed dial entry that you want to delete and then press OK To set up a speed dial group If you send information to the same group of fax numbers on a regular basis you can set up a speed dial entry for a group in order to simplify the task The speed dial entry for a group can be associated with a speed dial button on the control panel A group member must be a member of the speed dial list before you can add the member to a speed dial group You can add up to 20 fax numbers to each group with up to 50 characters for each fax number Embedded Web server ne
285. t the number of rings before answering via the embedded Web server 1 Open the embedded Web server click the Settings tab click Fax in the left pane and then click the Basic sub tab 2 Select a number in the Rings to answer drop down menu in the Other Basic Fax Settings section Change the answer ring pattern for distinctive ring Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line When you subscribe to this service each number is assigned a different ring pattern You can set up the device to answer incoming calls that have a specific ring pattern If you connect the device to a line with distinctive ring have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls HP recommends that you request double or triple rings for a fax number When the device detects the specified ring pattern it answers the call and receives the fax If you do not have a distinctive ring service use the default ring pattern which is All Rings To change the answer ring pattern for distinctive ring via the control panel 1 Verify that the device is set to answer fax calls automatically 2 Press Setup 3 Press Advance Fax Setup and then press Distinctive Ring 4 Press the right arrow button to select an option and then press OK When the phone rings with the ring pattern assigned to your fax line the device answers the call and receives th
286. ted beneath the memory card slots Ey NOTE Digital cameras that are in storage mode can be attached to the front USB port The device treats cameras that are in this mode as a normal storage device Digital cameras in storage mode are referred to as storage devices throughout this section If your USB device does not fit into this port due to size limitations or if the connector on the device is shorter than 11 millimeters you will need to purchase a USB extension cable in order to use your device with this port For more information on supported USB devices see Supported devices Check your camera documentation to verify how to change the USB mode to storage mode Different cameras use different terms to describe the storage mode For instance some cameras have a digital camera setting and a disk drive setting In this instance the disk drive setting is the storage mode setting If storage mode does not work on your camera you might need to upgrade the camera firmware For more information see the documentation that came with the camera Once you have connected the storage device you can do the following with the files that are stored on your storage device Transfer the files to your computer View photos color display only Edit photos using the control panel color display only Print photos CAUTION Never attempt to disconnect a storage device while it is being accessed Doing so can damage files on the stor
287. ted the cable first see To connect the device before installing the software To install the software before connecting the device recommended 1 Close any applications that are running 2 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically double click the setup icon on the Starter CD 3 Onthe CD menu click Install and follow the onscreen instructions 4 When prompted turn on the device and connect it to the computer using a USB cable The Found New Hardware wizard appears on the computer screen and the device icon is created in the Printers folder EY NOTE You may connect the USB cable at a later time when you need to use the device You can also share the device with other computers using a simple form of networking known as locally shared networking For more information see To share the device on a locally shared network Configure the device Windows 125 Chapter 9 To connect the device before installing the software If you connected the device to the computer before installing the device software the Found New Hardware wizard displays on the computer screen Ey NOTE If you turned on the device do not turn it off or unplug the cable from the device while the installation program is running If you do so the installation program will not finish In the Found New Hardware dialog box that displays methods for locating the printer
288. tention des utilisateurs Canadien 220 Notice to users in Brazil Notificac o de Normas de Uso de Dispositivos Sem Fio do ICI P 220 Notice to users in the European Union English cccccceceeeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeees 221 Notice to users in Frane iniciadas 222 Notice to users in Germany iii 223 Notice to users in Italy iii 224 Notice to users in Spain esee te deat de cotra rine dee dn ea tena eed ree es 225 D claration of CONO MV viii cct ete ei tet E ade ee Din E Dec ee eed eoe dde 226 Contents Environmental sustainability program sese nemen 228 Reduction and elimination sise 228 Power CONSUMPTION visir ad o n aeta ed Ted on Re et eee bee BERE 228 Battery information iii 228 Material safety data Sheets sssssssssssssee ene emen nnne nennen 229 Recyclilig 3 rest ent rar MR AT Te fate ccs boss ENTRE ter EIN aoa CEP SERRE see 229 Product packaging veo 229 Plasti6s 1 4 ee ite Aa Mah Sa ieee es 229 Disposal of waste equipment by users in private households in the European Mii A He OPER ie ere Pr RL ne 229 HP products and suppliBS aci a 229 Ir cem c Ais he ea en ee de eee ee eee 230 1 Get started This guide provides details about how to use the device and to resolve problems Find other resources for the product Accessibility Understand the HP All in One parts Find other resources fo
289. ter that came with the device for instructions on how to attach your control panel faceplate The replacement device might come with instructions for setting up your device Pack the device Complete the following steps after you have prepared the device for shipment 206 Support and warranty To pack the device 1 If available pack the device for shipment by using the original packaging materials or use the packaging materials that came with your replacement device If you do not have the original packaging materials please use other adequate packaging materials Shipping damage caused by improper packaging and or improper transportation is not covered under the warranty 2 Place the return shipping label on the outside of the box 3 Include the following items in the box Acomplete description of symptoms for service personnel samples of print quality problems are helpful A copy of the sales slip or other proof of purchase to establish the warranty coverage period Your name address and a phone number where you can be reached during the day Pack the device 207 C Device specifications For media and media handling specifications see Understand specifications for supported media Physical specifications Size width x depth x height Device with A4 Letter size scanner glass L7300 7500 505 x 402 x 356 mm 19 9 x 15 8 x 14 inches Device with Legal size scanner glass L7600 L7700 53
290. that the switch is set so that the memory card can be read Inspect the ends of the memory card for dirt or material that closes a hole or spoils a metal contact Clean the contacts with a lint free cloth and small amounts of isopropyl alcohol Assure that the memory card is working properly by testing it with other devices Check the memory card slot Make sure that the memory card is fully inserted into the correct slot For more information see Insert a memory card Remove the memory card when the light is not blinking and shine a flashlight into the empty slot See if any of the small pins inside are bent When the computer is off you can straighten slightly bent pins by using the tip of a thin retracted ballpoint pen If a pin has bent in such a way that it touches another pin replace the memory card reader or have the device serviced For more information see Support and warranty Make sure that only one memory card has been inserted at a time in the slots An error message should appear on the control panel display if more than one memory card is inserted The device cannot read photos on the memory card Check the memory card The memory card might be corrupt The photos might be in a format that is not recognized An error message should appear on the control panel display if the format is unrecognizable Use the procedure for printing photos from the control panel because more formats might be recognized
291. the PictBridge or DPOF settings for page layout and number of copies override those of the device 4 NOTE Not all digital cameras enable you to tag your photos for printing See the documentation that came with your digital camera to see if your camera supports the PictBridge standard or DPOF file format 1 1 To print camera selected photos using the PictBridge standard 1 Connect your digital camera to the front USB port on the device using the USB cable supplied with your camera 2 Turn on your camera and make sure it is in PictBridge mode Ey NOTE Check your camera documentation to verify how to change the USB mode to PictBridge Different cameras use different terms to describe PictBridge mode For instance some cameras have a digital camera setting and a disk drive setting In this instance the digital camera setting is the PictBridge mode setting To print camera selected photos using the DPOF standard 1 Insert your memory card into the appropriate slot on the device 2 When prompted do one of the following Press OK to print all DPOF tagged photos The device prints all DPOF tagged photos Press the arrow keys to highlight No and then press OK This bypasses DPOF printing 60 Work with memory devices some models only Connect a storage device You can connect a storage device such as a keychain drive portable hard drive or a digital camera in storage mode to the front USB port The front USB port is loca
292. the device to be either visible to Bluetooth devices public or not visible to any private e Visible Any Bluetooth device within range can print to the device e Not visible Only Bluetooth devices that have stored the device address of the all in one can print to it Ey NOTE The device ships with a default accessibility level of Visible To set the device to be not visible from the control panel 1 Press Setup on the control panel 2 Press Bluetooth and then press Visibility 3 Use the arrow buttons to select Not Visible and then press OK The all in one is inaccessible to Bluetooth devices that have not stored its device address Set up the device for Bluetooth communication 139 Chapter 9 To set the device to be not visible from the embedded Web server A Open the embedded Web server click the Bluetooth tab select Not Visible in the Visibility section and then click Apply Reset Bluetooth settings via the embedded Web server To reset Bluetooth settings on the device to the factory defaults 1 Open the embedded Web server and then click the Bluetooth tab 2 Click Reset Bluetooth in the Reset Bluetooth section and then click Apply Uninstall and reinstall the software If your installation is incomplete or if you connected the USB cable to the computer before prompted by the software installation screen you might need to uninstall and then reinstall the software Do not simply delete the device applica
293. the media source from the Source is drop down list Select the media type from the Type is drop down list If you are printing photos select Best from the Print Quality drop down list Alternatively select Maximum dpi which provides up to 4800 x 1200 optimized dpi for optimum print quality Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting f o wo mw R might temporarily use a large amount of hard disk space 400 MB or more and will print more slowly 10 Change any other print settings and then click OK 42 Use the all in one 11 12 Print the document If you printed on photo media with a tear off tab remove the tab to make the document completely borderless To print a borderless document Mac OS BO 5 RON 10 11 Load the appropriate media For more information see Load media Open the file that you want to print Click File and then click Page Setup Select the borderless media size and then click OK Click File and then click Print Open the Paper Type Quality panel Click the Paper tab and then select the media type from the Paper type drop down list If you are printing photos select Best from the Quality drop down list Alternatively select Maximum dpi which provides up to 4800 x 1200 optimized dpi Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or mor
294. the network after completing the wireless setup and software installation perform one or more of the following tasks Check the wireless communication settings Make sure the computer s wireless card is set to the correct wireless profile A wireless profile is a set of network settings unique to a given network A single wireless card might have several wireless profiles for example one for a home network and one for an office network Open the Configuration utility for the network card installed on your computer and ensure that the profile selected is the profile for the device s network Make sure the device s network settings match those of your network Do one of the following to find the settings for your network Infrastructure communication Open the wireless access point s WAP Configuration utility Ad hoc communication Open the Configuration utility for the network card installed in your computer Compare the network s settings to those on the device s network configuration page and note any differences For more information see Understand the network configuration page Possible problems include the following The WAP filters hardware addresses MAC addresses One of these settings in the device might be incorrect communication mode network name SSID channel ad hoc networks only authentication type encryption Print a document If the document still does not print then reset the device s net
295. then select Done To add entries to a group Select Group Speed Dial select the group speed dial entry that you want to change and then press OK Use the arrow keys to highlight a speed dial entry and then press OK to select it a check mark appears next to the speed dial entry Repeat this step to add additional speed dial entries to this group When finished select the Done Selecting option and then press OK Select Done at the Group Name screen To delete an entry from a group Select Group Speed Dial select the group speed dial entry that you want to change and then press OK Use the arrow keys to highlight a speed dial entry and then press OK to select it the check mark is removed from the speed dial entry Repeat this step to remove additional speed dial entries from this group When finished select the Done Selecting option and then press OK Select Done at the Group Name screen To delete a group Select Delete Speed Dial press the arrow keys to highlight the speed dial entry that you want to delete and then press OK Set up network folders as speed dial entries some models You can store up to ten network folders as speed dial entries Five entries are associated with the corresponding five speed dial buttons on the control panel You cannot set up group speed dial entries The Direct Digital Filing Speed dial allows you to create folders to scan and store digital documents for speed dial sending Use the Friendly Na
296. ting is Off This means that a confirmation report is not printed for each fax sent or received A confirmation message indicating whether a fax was successfully sent appears briefly on the control panel display after each transaction To enable fax confirmation 1 Press Setup 2 Press Print Report and then Fax Confirmation 3 Press the right arrow button to select one of the following and then press OK Off Does not print a fax confirmation report when you send and receive faxes successfully This is the default setting On Fax Send Prints a fax confirmation report for every fax you send On Fax Receive Prints a fax confirmation report for every fax you receive Send amp Receive Prints a fax confirmation report for every fax you send and receive xy TIP If you choose On Fax Send or Send amp Receive and scan your fax to send from memory you can include an image of the first page of the fax on the Fax Sent Confirmation report Press Setup press Fax Confirmation and then press On Fax Send again Select On from the Image on Fax Send Report menu Print fax error reports You can configure the device so that it automatically prints a report when there is an error during transmission or reception To set the device to print fax error reports automatically 1 Press Setup 2 Press Print Report and then press Fax Error Report 3 Press the right arrow button to select one of the following and then press OK
297. tion files from your computer Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the device There are three methods to uninstall the software on a Windows computer and one method to uninstall on a Macintosh computer To uninstall from a Windows computer method 1 1 Disconnect the device from your computer Do not connect it to your computer until after you have reinstalled the software 2 Press the Power button to turn off the device 3 On the Windows taskbar click Start select Programs or All Programs select HP select Officejet Pro L7XXX Series and then click Uninstall 4 Follow the onscreen instructions 5 If you are asked whether you would like to remove shared files click No Other programs that use these files might not work properly if the files are deleted 6 Restart your computer 7 To reinstall the software insert the device Starter CD into your computer s CD ROM drive follow the onscreen instructions and also see To install the software before connecting the device recommended 8 After the software is installed connect the device to your computer 9 Press the Power button to turn the device on After connecting and turning on the device you might have to wait several minutes for all of the Plug and Play events to complete 10 Follow the onscreen instructions When the software installation is complete the HP Digital Imagin
298. to If you are unable to connect your device now at the bottom of the screen 1 Attach an HP Bluetooth adapter to the front USB port of the device 2 If you are using an external Bluetooth adapter for your computer make sure your computer is started and then attach the Bluetooth adapter to a USB port on the computer If you have Windows XP with Service Pack 2 installed the Bluetooth drivers are installed automatically If you are prompted to select a Bluetooth profile select HCRP If your computer has Bluetooth built in just make sure the computer is started On the Windows taskbar click Start and then click Printers and Faxes Double click the Add Printer icon Click Next and then select A Bluetooth Printer Follow the onscreen instructions to finish the installation Print as you would to any printer NS RC To install and print using the Widcomm Broadcom stack 1 Make sure that you have installed the device software on the computer Attach an HP Bluetooth adapter to the front USB port Click the My Bluetooth Places icon on the desktop or in the taskbar Click View devices in range Once the available devices are discovered double click the name of the device to finish the installation 6 Print as you would to any device n RON Set up the device for Bluetooth communication 137 Chapter 9 Connect the device with Bluetooth on Mac OS You can connect the device to a Mac that has Bluetooth built in or you can inst
299. ttempting to access the network the WAP denies the device access to the network If the WAP filters MAC addresses then the device s MAC address must be added to the WAP s list of accepted MAC addresses Print the network configuration page For more information see Understand the network configuration page Open the WAP s configuration utility and add the device s hardware address to the list of accepted MAC addresses Reset network configuration settings If the device is still unable to communicate with the network reset the device s network settings Press Setup Press an arrow button to move to Network and then press OK Press an arrow button to move to Restore Network Defaults and then press OK Print the network configuration page and verify that the network settings have been reset For more information see Understand the network configuration page By default the network name SSID is hpsetup and the communication mode is ad hoc Clear jams Occasionally media becomes jammed during a job Try the following remedies before you attempt to clear the jam Make sure that you are printing with media that meets specifications For more information see Select print media Make sure that you are printing with media that is not wrinkled folded or damaged Make sure that the device is clean For more information see Clean the device Make sure that the input trays are loaded correctly and are not too full For
300. twork connection Open the embedded Web server click the Settings tab and then click Fax Speed dial in the left pane Click the link that contains the number for the entry for example 26 50 in the Fax Speed dial Address Book To add a group in the Fax Speed dial Address Book click the New Group button and then select the individual entries from the selection Enter the appropriate group information and click Apply To edit or remove an entry in the Fax Speed dial Address Book select the entry and click either the Edit or Delete icon e To delete a group Select the entries and click theDelete button Click Apply when you are finished HP Photosmart Software Open the HP Photosmart Software and follow the instructions in the onscreen Help 44 Use the all in one HP Device Manager Mac OS Launch HP Device Manager click Information and Settings and then select Fax Speed Dial Settings from the drop down list Control panel Press the Setup button and then select the Speed Dial Setup option To add a group Select Group Speed Dial select an unassigned speed dial entry and then press OK Use the arrow keys to highlight a speed dial entry and then press OK to select it a check mark appears next to the speed dial entry Repeat this step to add additional speed dial entries to this group When finished select the Done Selecting option and then press OK Use the onscreen keyboard to enter a group speed dial name and
301. u have a special ring pattern for your fax phone number using a distinctive ring service through your telephone company make sure that the Distinctive Ring feature on the device is set to match For more information see Change the answer ring pattern for distinctive ring The device cannot send faxes but can receive faxes Solution The device might be dialing too fast or too soon You might need to insert some pauses in the number sequence For example if you need to access an outside line before dialing the phone number insert a pause following the access number If your number is 95555555 and 9 accesses an outside line you might insert pauses as follows 9 555 5555 To enter a pause in the fax number you are typing press Redial Pause or press the Space button repeatedly until a dash appears on the display You can also send the fax using monitor dialing This enables you to listen to the phone line as you dial You can set the pace of your dialing and respond to prompts as you dial For more information see Send a fax using monitor dialing The number you entered when sending the fax is not in the proper format or the receiving fax machine is having problems To check this try calling the fax number from a telephone and listen for fax tones If you cannot hear fax tones the receiving fax machine might not be turned on or connected or a voice mail service could be interfering with the recipient s phone line You can al
302. u must load your originals on the glass The document feeder tray holds a maximum of 50 sheets of plain paper 30 Use the all in one To load an original in the document feeder tray 1 Load your original with the print side up into the document feeder tray Place the pages so that the top edge of the document goes in first Slide the media into the automatic document feeder until you hear a beep or see a message on the display indicating that the loaded pages were detected xy TIP For more help on loading originals in the automatic document feeder refer to the diagram engraved in the document feeder tray 2 Slide the width guides inward until they stop at the left and right edges of the media Ey NOTE Remove all originals from the document feeder tray before lifting the lid on the device Load an original on the scanner glass You can copy scan or fax up to letter or A4 size originals by loading them on the glass Some models support legal size originals on the glass If your original contains multiple full size pages load it in the automatic document feeder If your model does not support legal size originals on the glass load legal size originals in the automatic document feeder Ey NOTE Many of the special features will not work correctly if the glass and lid backing are not clean For more information see Clean the device To load an original on the scanner glass 1 Remove all originals from the do
303. u want to turn on Click Apply Changes Turn on accessories in the print driver 23 3 Use the all in one This section contains the following topics Use control panel menus Control panel message types Change device settings Use the HP Solution Center Windows Use the HP photo and imaging software Text and symbols Load the originals Select print media Load media Configure trays Print on special and custom sized media Print borderless Set up speed dial entries some models only Use control panel menus The following sections provide a quick reference to top level menus that appear on the control panel display To display a menu press the menu button for the function you want to use 24 EY NOTE The type of display on the control panel color display or two line display depends on the model you have Scan menu Presents a list of destinations for example HP photo and imaging software On some models you can scan and reprint a photo or scan to a memory card Fax menu Allows you to enter a fax or speed dial number or display the Fax menu Menu options include e Modifying resolution e Lightening darkening Sending delayed faxes Setting up new defaults Copy menu Menu options include Selecting copy quantities e Reducing enlarging e Selecting media type and size Photo menu Menu options include Selecting print options Using special features Ed
304. uality diagnostic page on a clean sheet of white paper Evaluate any problem areas and perform the recommended actions For more information see To print the print quality diagnostic page 3 Manually clean the printhead contacts For more information see To clean the printheads 4 Replace the printheads if the problems persist after cleaning For more information see To replace the printheads Z CAUTION HP is not responsible for damage to the device that results from modifying the printheads To check printhead health Use one of the following means to check the printhead health If the status of any printhead is not good or fair then perform one or more of the maintenance functions or clean or replace the printhead Self Test Diagnostic page Print the self test diagnostic page on a clean sheet of white paper and check the printhead health section For more information see Understand the self test diagnostic page Embedded Web server Open the embedded Web server For more information see To open the embedded Web server Click the Information tab and then click Ink Supplies in the left pane Toolbox Windows Open the Toolbox For more information see To open the Toolbox Click the Information tab and then click Printhead Health To print the print quality diagnostic page Use the print quality diagnostic page to diagnose issues affecting the print quality This will help you decide whether to run
305. uipment and services that share the phone line with the device you are ready to choose the best setup case for your home or office From the first column in the following table choose the combination of equipment and services applicable to your home or office setting Then look up the appropriate setup case in the second or third column based on your phone system Step by step instructions are included for each case in the sections that follow If you have answered all the questions in the previous section and have none of the described equipment or services choose None from the first column in the table EY NOTE If your home or office setup is not described in this section set up the device as you would a regular analog phone Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1 LINE on the back of the device If you use another phone cord you might experience problems sending and receiving faxes Other equipment services sharing your fax line None You answered No to all questions Recommended fax setup for parallel type phone systems Case A Separate fax line no voice calls received Recommended fax setup for serial type phone systems Refer to your country in Serial type fax setup DSL service You answered Yes to question 1 only PBX or ISDN system You answered Yes to question 2 only Case B Set
306. ular purpose It is provided as is without express or implied warranty of any kind These notices must be retained in any copies of any part of this documentation and or software Trademarks Intel Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries Microsoft Windows and Windows XP are U S registered trademarks of Microsoft Corporation SA LI Secure Digital memory card is supported by the product SD Logo is a trademark of its proprietor Copy limitations It is not lawful in many places to make copies of the following items When in doubt check with a legal representative first e Governmental paper or documents e Passports e Immigration papers e Selective service papers Identification badges cards or insignias e Governmental stamps e Postage stamps e Food stamps e Checks or drafts drawn on governmental agencies e Paper currency traveler s checks or money orders e Certificates of deposit e Copyrighted works Safety information A Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock 1 Read and understand all instructions in the documentation that comes with the HP All in One 2 Use only a grounded electrical outlet when connecting this product to a power source If you do not know whether the outlet is grounded check with a qual
307. unwanted fax calls You are required to subscribe to a caller ID service to use this feature 7 Keypad Enters fax numbers values or text 8 Display View menus and messages 9 Left arrow Decreases values on the display 10 OK Selects a menu or a setting on the display 11 Right arrow Increases values on the display 12 Attention light When blinking the attention light indicates an error has occurred that requires your attention 13 Reduce Enlarge Changes the size of a copy for printing 14 Copy Menu Presents the Copy menu for selecting options 15 Number of Copies Select the number of copies to be printed 16 Photo Menu Presents the Photo menu for selecting options 16 Get started continued Label Name and Description 17 The button name and functionality depends on the model and the country region in which the device is sold Proof Sheet Prints a proof sheet when a memory card is inserted in a memory card slot A proof sheet shows thumbnail views of all the photos on the memory card You can select photos on the proof sheet and then print those photos by scanning the proof sheet Rotate Rotate the current image on the display The rotated image can be printed 18 Power Turns the device on or off The Power button is lit when the device is on The light blinks while performing a job When the device is turned off a minimal amount of power is still supplied To comp
308. up the device with DSL Case C Set up the device with a PBX phone system or Refer to your country in Serial type fax setup Refer to your country in Serial type fax setup an ISDN line Distinctive ring service You answered Yes to question 3 only Case D Fax with a distinctive ring service on the same line Refer to your country in Serial type fax setup Voice calls You answered Yes to question 4 only Case E Shared voice fax line Refer to your country in Serial type fax setup Voice calls and voice mail service Configure and manage Case F Shared voice fax line with voice mail Refer to your country in Serial type fax setup continued Other equipment services sharing your fax line You answered Yes to questions 4 and 7 only Recommended fax setup for parallel type phone systems Recommended fax setup for serial type phone systems Computer dial up modem You answered Yes to question 5 only Case G Fax line shared with computer modem no voice calls received Not applicable Voice calls and computer dial up modem You answered Yes to questions 4 and 5 only Case H Shared voice fax line with computer modem Not applicable Voice calls and answering machine You answered Yes to questions 4 and 6 only Case Shared voice fax line with answering machine Not applicable Voice
309. upplied cord to connect from the telephone wall jack to the device you might not be able to fax successfully This special phone cord is different from the phone cords you might already have in your home or office 2 Turn on the Auto Answer setting 3 Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number EY NOTE By default the device is set to answer all ring patterns If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number the device might answer both voice calls and fax calls or it might not answer at all 4 Optional Change the Rings to Answer setting to the lowest setting two rings 5 Run a fax test The device automatically answers incoming calls that have the ring pattern you selected Distinctive Ring setting after the number of rings you selected Rings to Answer setting The device begins emitting fax reception tones to the sending fax machine and receives the fax 108 Configure and manage Case E Shared voice fax line If you receive both voice calls and fax calls at the same phone number and you have no other office equipment or voice mail on this phone line set up the device as described in this section Figure 9 4 Back view of the device 1 Telephone wall jack Use the phone cord supplied in the box with the device to connect to the 1 LINE port 3 Telephone optional To set up the
310. vice some models only 115 Chapter 9 Shared voice fax with computer DSL ADSL modem Use these instructions if your computer has a DSL ADSL modem 1 Telephone wall jack Parallel splitter DSL ADSL filter Phone cord supplied with the device DSL ADSL modem Computer NL OO oa BR w n Telephone EY NOTE You will need to purchase a parallel splitter also called a coupler A parallel splitter has one RJ 11 port on the front and two RJ 11 ports on the back Do not use a 2 line phone splitter a serial splitter or a parallel splitter which has two RJ 11 ports on the front and a plug on the back ies 116 Configure and manage To set up the device with a computer DSL ADSL modem 1 e pur Obtain a DSL filter from your DSL provider EY NOTE Phones in other parts of the home office sharing the same phone number with DSL service will need to be connected to additional DSL filters otherwise you will experience noise when making voice calls Using the phone cord supplied in the box with the devices connect one end to the DSL filter then connect the other end to the port labeled 1 LINE on the back of the device EY NOTE If you do not use the supplied cord to connect from the DSL filter to the device you might not be able to fax successfully This special phone cord is different from phone cords you might already have in your home or office If you have a parallel type phone system
311. width adjusters are snug against the sides of the media Large black typefaces look splotchy not smooth The default enhancement setting might not be suitable for the job Check the setting and change it to enhance text or photographs if needed For more information see Change the copy settings Horizontal grainy or white bands in light gray to medium gray areas The default enhancement setting might not be suitable for the job Check the setting and change it to enhance text or photographs if needed For more information see Change the copy settings Error messages appear Reload document and then reload job Press the OK button and then reload the remaining documents up to 50 pages in the ADF For more information see Load media The device prints half a page then ejects the paper Check the ink cartridges The ink cartridges may have run out of ink and the print job was cancelled Replace the ink cartridges and then resend the print job to the device For more information see Replace the ink cartridges Solve scan problems If the following topics do not help see Support and warranty for information about HP support Ey NOTE If you are starting the scan from a computer see the software Help for troubleshooting information Solve scan problems 169 Chapter 10 Scanner did nothing e Check the original Make sure that the original is loaded correctly For more information see Load an
312. wn to ensure that the latch is properly engaged You might have to apply some pressure to engage the latch 12 Where necessary repeat the above steps for the remaining printhead 13 Close the top cover 14 If the control panel message remains repeat the cleaning procedure described above for the printhead which corresponds to the message 15 If the control panel message remains replace the printhead which corresponds to the message 16 Wait while the device initializes the printheads and prints the alignment pages If the device does not print the pages start the alignment process manually For more information see To align the printheads To replace the printheads Ey NOTE To find out which printheads work with your printer see Supplies 1 Open the top cover 2 Ifthe carriage does not move to the left automatically press and hold the OK button for 5 seconds Wait for the carriage to stop moving 150 Maintain and troubleshoot 3 Lift the printhead latch 5 Before installing a printhead shake the printhead up and down at least six times while the printhead is still in its packaging SS S 6x Maintain the printheads 151 Chapter 10 6 Remove the new printhead from its package and then remove its orange protective caps Z CAUTION Do not shake printheads after the caps are removed 7 Insert the printhead into its color coded slot the label on the printhead must match the
313. work settings and reinstall the device software If the wireless network settings are correct the computer might be associated with another wireless network Ensure that the computer is associated with the same wireless network as that of the device Users can ensure this by checking the wireless settings on their respective computers In addition ensure that the computers have access to the wireless network If the wireless network settings are incorrect follow these steps to correct the device s settings 1 Connect the device to your network with a network cable or to the computer using the network cable 2 Open the device s embedded Web server 3 Click the Networking tab and then click Wireless 802 11 in the left pane 4 Use the Wireless Setup wizard on the Wireless Setup tab to change the device s settings to match the settings of the network 5 Close the device s embedded Web server and then disconnect the network cable from the device 6 Uninstall the device software completely and then reinstall the software Troubleshoot installation issues 191 Chapter 10 Add hardware addresses to a wireless access point WAP MAC filtering is a security feature in which a wireless access point WAP is configured with a list of MAC addresses also called hardware addresses of devices that are allowed to gain access to the network through the WAP If the WAP does not have the hardware address of a device a
314. y 168 skew troubleshoot copy 169 print 166 scan 172 slow print troubleshoot 160 software accessories settings 22 connection types 19 HP Photosmart 26 installation on Mac OS 128 installation on Windows 125 management tools 86 OCR 56 uninstall from Mac OS 141 uninstall from Windows 140 warranty 203 Webscan 55 Solution Center 26 sound pressure 212 specifications acoustic emissions 212 electrical 212 media 33 network protocols 210 operating environment 212 physical 208 processor and memory 209 storage environment 212 system requirements 209 speed troubleshoot for scanner 170 troubleshoot print 160 speed dial buttons 16 Digital Filing 53 fax numbers set up 43 groups set up 44 network folders 45 one touch buttons 16 print and view 46 send fax 70 Start Color Photo button 17 Start Color Scan button 17 Start Copy buttons black 17 color 17 Start Fax buttons black 17 color 17 static IP address setting 158 status messages 25 Index network configuration page 98 self test diagnostic page 97 supplies 86 87 status icons 18 storage devices connect 61 USB flash drives supported 213 storage environment specifications 212 streaks troubleshoot copies 169 scan 173 stripes on scans troubleshoot 172 subscriber identification code 79 supplies myPrintMileage 95 order online 198 self test diagnostic page 97 status 86 87 yields 208 support See customer support symbols enter 28 system requirements 209
315. y card reader that can read several types of digital camera memory cards You can use the device to save photos from these memory cards You can also print a proof sheet which shows thumbnail views of photos that are stored on a memory card This section contains the following topics e Insert a memory card Connect a digital camera Connect a storage device e View photos e Print photos from the control panel Save photos to your computer Insert a memory card 58 If your digital camera uses a memory card to store photos you can insert the memory card into the device to print or save your photos A CAUTION Attempting to remove a memory card while it is being accessed can damage files on the card You can safely remove a card only when the photo light is not blinking Also never insert more than one memory card at a time as this can also damage files on the memory cards The device supports the memory cards described below Each type of memory card can only be inserted in the appropriate slot for that card 1 CompactFlash types and Il 2 Secure Digital MultimediaCard MMC Secure MMC 3 xD 4 Memory Stick MagicGate Memory Stick Memory Stick Duo and Memory Stick Pro Work with memory devices some models only continued 5 Front universal serial bus USB port PictBridge enabled To insert a memory card 1 Turn the memory card so that the label faces left and the c
316. y moming or late evening Note The FCC hearing aid compatibility rules for telephones are not applicable to this equipment The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission the date and time it is sent and an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided might not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your fax machine you should complete the steps described in the software 216 Regulatory information Notice to users of the Canadian telephone network Note l attention des utilisateurs du r seau t l phonique Canadien notice to users of the Canadian telephone network Cet appareil est conforme aux sp cifications techniques des quipements terminaux d Industrie Canada Le num ro d enregistrement atteste de la conformit de l appareil L abr viation IC qui pr c de le num ro d enregistrement indique que l enregistrement a t effectu dans le cadre d une D claration de conformit stipulant

HP L7780 User's Manual

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