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HP G72-B66US User's Manual

1. 29 Scrolling 30 Pinching 30 Rotating 31 Setting pointing device preferences 31 Using the keyboard 31 Cleaning the TouchPad and keyboard 34 4 Multimedia Multimedia features 35 Identifying your multimedia components 36 Adjusting the volume 37 Using the media activity functions
2. 92 Using passwords 93 Setting passwords in Windows 93 Setting passwords in Setup Utility 93 Administrator password 94 Managing an administrator password 94 Entering an administrator password 94 Power on password 95 Managing a power on password 95 Entering a power on password 95 Using antivirus software 96 Using firewall software 96 Installing critical security updates
3. 44 Webcam select models only 45 Webcam tips 45 Adjusting webcam properties 45 vi 5 Power management Setting power options 47 Using power saving states 47 Initiating and exiting Sleep 48 Initiating and exiting Hibernation 48 Using the battery meter 49 Using power plans 49 Viewing the current power plan 49 Selecting a different power plan 49 Custo
4. 73 Removing a CD DVD or BD 74 Troubleshooting drive and device driver problems 74 The optical disc tray does not open for removal of a CD DVD or BD 74 A disc does not play automatically 75 A DVD movie stops skips or plays erratically 75 A DVD movie is not visible on an external display 76 The process of burning a disc does not begin or it stops before completion 76 A DVD playing in Windows Media Player produces no sound or display 76 A device driver must be reinstalled 76 Obtaining the latest HP device drivers 77 Obtaining the latest Windows device drivers 78 Using external drives 79 Improving hard driv
5. 111 Create a system restore point 111 Restore to a previous date and time 111 Performing a recovery 112 Recovering from the recovery discs 112 Recovering from the dedicated recovery partition select models only 112 Index 113 x 1 Features Identifying hardware To see a list of hardware installed in the computer Select Start gt Control Panel gt System and Security Then in the System area click Device Manager You can also add hardware or modify device configurations using Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information Identifying hardware 1 Components Top components TouchPad Component Description 1
6. 22 Cannot connect to the wireless router 22 Using the modem select models only 23 Connecting a modem cable 23 Connecting a country specific modem cable adapter 24 Selecting a location setting 24 Viewing the current location selection 24 Adding new locations when traveling 25 Solving travel connection problems 26 Connecting to a local area network 27 3 Pointing devices and keyboard Using the TouchPad 28 Turning the TouchPad on and off 29 Using TouchPad gestures
7. 101 System Configuration menu 102 Diagnostics menu 102 Appendix B Software updates Updating the BIOS 104 Determining the BIOS version 104 Downloading a BIOS update 105 Updating programs and drivers 106 Appendix C Backup and recovery Creating recovery discs 108 Backing up your information 109 Using Windows Backup and Restore 110 Using system restore points 111 ix When to create restore points
8. 16 Setting up a WLAN 16 Protecting your WLAN 17 Connecting to a WLAN 18 Roaming to another network 18 Using Bluetooth wireless devices select models only 19 Bluetooth and Internet Connection Sharing ICS 19 Troubleshooting wireless connection problems 20 Cannot connect to a WLAN 20 Cannot connect to a preferred network 20 Network icon is not displayed 21 v Current network security codes are unavailable 21 WLAN connection is very weak
9. 38 Using the media activity action keys 38 Multimedia software 39 Using CyberLink PowerDVD software 39 Using other preinstalled multimedia software 39 Installing multimedia software from a disc 39 Audio 40 Connecting external audio devices 40 Checking your audio functions 40 Video 41 Connecting an HDMI device select models only 42 Configuring audio for HDMI select models only 43 Optical drive
10. 57 Managing low battery levels 57 Identifying low battery levels 57 Resolving a low battery level 58 Resolving a low battery level when external power is available 58 Resolving a low battery level when a charged battery is available 58 Resolving a low battery level when no power source is available 58 Resolving a low battery level when the computer cannot exit Hibernation 58 Calibrating a battery 58 Step 1 Fully charge the battery 58 Step 2 Disable Hibernation and Sleep 59 Step 3 Discharge the battery 60 Step 4 Fully recharge the battery
11. 8 Display components 9 Wireless antennas 9 Additional hardware components 11 Labels 12 2 Wireless local area network and modem Using wireless devices 13 Identifying wireless and network status icons 14 Using the wireless controls 14 Using the wireless action key 14 Using HP Wireless Assistant 15 Using operating system controls 15 Using a WLAN
12. 97 Installing an optional security cable 97 Appendix A Setup Utility BIOS Starting Setup Utility 98 Using Setup Utility 99 Changing the language of Setup Utility 99 Navigating and selecting in Setup Utility 99 Displaying system information 100 Restoring default settings in Setup Utility 100 Exiting Setup Utility 101 Setup Utility menus 101 Main menu 101 Security menu
13. 60 Step 5 Reenable Hibernation and Sleep 61 Conserving battery power 61 Storing a battery 61 Disposing of a used battery 62 Replacing the battery 62 Switching between graphics modes select models only 63 Shutting down the computer 64 vii 6 Drives Handling drives 65 Optical drive 66 Identifying the installed optical drive 66 Using optical discs 67 Se
14. Unauthorized removal of the computer Security cable slot used with an optional security cable 92 Chapter 9 Security Using passwords A password is a group of characters that you choose to secure your computer information Several types of passwords can be set depending on how you want to control access to your information Passwords can be set in Windows or in the non Windows Setup Utility preinstalled on the computer CAUTION To prevent being locked out of the computer record each password you set Because most passwords are not displayed as they are set changed or deleted it is essential to record each password immediately and store it in a secure place You can use the same password for a Setup Utility feature and for a Windows security feature You can also use the same password for more than one Setup Utility feature Use the following guidelines when setting a password in Setup Utility A password can be any combination of up to eight letters and numbers and is case sensitive If the password was set in Setup Utility you must enter the password at a Setup Utility prompt If the password was set in Windows you must enter the password at a Windows prompt Use the following tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords and store them in a secure place away from the computer Do not store passwords in a file
15. Install the updates 103 Updating the BIOS To update the BIOS first determine what BIOS version you currently have and then download and install the new BIOS Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by opening Setup Utility To use Setup Utility for displaying BIOS information 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 2 If Setup Utility does not open with the system information displayed use the arrow keys to select the Main menu When the Main menu is selected BIOS and other system information is displayed 3 To exit Setup Utility use the arrow keys to select Exit gt Exit Discarding Changes and then press enter 104 Appendix B Software updates Downloading a BIOS update CAUTION To prevent damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power or connec
16. TouchPad off indicator When the TouchPad zone is active the light is off When the TouchPad zone is inactive the light is amber To switch between active and inactive quickly double tap the TouchPad off indicator 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad control Use the left side of the TouchPad control button like the left button on an external mouse 4 Right TouchPad control Use the right side of the TouchPad control button like the right button on an external mouse There is an unmarked scroll zone inside the right edge of the TouchPad To scroll up and down using the TouchPad vertical scroll zone slide your finger up or down along the right edge of the TouchPad For more information about TouchPad features see Using the TouchPad on page 28 2 Chapter 1 Features Lights NOTE Your computer may look slightly different from the illustration in this section Component Description 1 TouchPad light Off TouchPad is enabled Amber TouchPad is disabled To switch the Touchpad on and off quickly double tap the Touchpad light 2 Caps lock light On Caps lock is on 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network
17. 96 installing 39 multimedia 39 Windows Media Player 39 Wireless Assistant 15 solid state drive SSD 107 112 speakers 37 speakers identifying 4 starting Setup Utility 98 storing battery 61 supported discs 108 switchable graphics 63 System Configuration menu 102 system failure or instability 107 system information 101 system recovery 112 system restore points 107 111 T temperature 61 TouchPad buttons 28 off indicator 28 TouchPad controls 2 TouchPad light identifying 3 TouchPad off indicator identifying 2 28 TouchPad zone identifying 2 28 traveling with the computer modem approval label 12 wireless certification labels 12 troubleshooting disc burning 76 disc play 75 drive and device driver problems 74 DVD movie play 75 external display 76 HP device drivers 77 modem 26 optical disc tray 74 Windows device drivers 78 wireless connection problems 20 turning off the computer 64 U unresponsive system 64 USB cable connecting 85 USB devices connecting 85 description 85 removing 86 USB hubs 85 USB ports identifying 6 7 85 using Setup Utility 99 using system restore 111 V vents identifying 7 8 video using 41 Virtualization Technology 102 volume down action key 36 volume mute action key 36 volume up action key 36 volume adjusting 37 W webcam adjusting properties 45 tips 45 using 45 webcam light 36 Windows applications key identifying
18. To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information View and change the system time and date View identification information about the computer View specification information about the processor memory size system BIOS and keyboard controller version select models only Security menu Select To do this Administrator Password Enter change or delete an administrator password Power On Password Enter change or delete a power on password Setup Utility menus 101 System Configuration menu Select To do this Language Change the language of Setup Utility Button Sound select models only Enable disable the capacitive button tapping sound Vi
19. WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 num lk light On The numeric function of the keypad is enabled Off The navigation function of the keypad is enabled Components 3 Button and speakers NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Power button When the computer is off press the button to turn on the computer When the computer is on press the button briefly to initiate Sleep When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Security gt Power Options 2 Speakers 2 Produce sound 4 Chapter 1 Features Keys NOTE Your computer may look slightly different from the illustration in this section Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Displays system information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key D
20. the computer enters a critical battery level and the AC adapter light continues to blink The computer takes the following actions for a critical battery level If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Using battery power 57 Resolving a low battery level CAUTION To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation do not restore power until the power lights turn off Resolving a low battery level when external power is available Connect one of the following devices AC adapter Optional expansion product or docking device Optional power adapter Resolving a low battery level when a charged battery is available 1 Turn off the computer or initiate Hibernation 2 Remove the discharged battery and then insert a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available Initiate Hibernation or Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charg
21. 2 Follow the on screen instructions 108 Appendix C Backup and recovery Backing up your information As you add new software and data files you should back up your system on a regular basis to maintain a reasonably current backup Back up your system at the following times At regularly scheduled times NOTE Set reminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Note the following when backing up Create system restore points using the Windows System Restore feature and periodically copy them to disc Store personal files in the Documents library and back up this folder periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit gt Paste 4 Save the document You can back up your information to an optional external hard drive a network drive or discs When backing up to discs use any of the following types of d
22. 2 and away from the computer 3 Replacing the hard drive 81 8 Remove the hard drive screws 9 Disconnect the hard drive cable from the system board 1 and the cable clip 2 Pull the hard drive tab up 3 and remove the hard drive from the computer 82 Chapter 6 Drives To install a hard drive 1 Insert the hard drive into the hard drive bay 1 and then press down on the hard drive 2 until it is seated Secure the hard drive cable beneath the cable clip 3 and then reconnect the hard drive cable to the system board 4 2 Replace the hard drive screws 3 Align the tabs 1 on the hard drive cover with the notches on the computer 4 Close the cover 2 Replacing the hard drive 83 5 Tighten the hard drive cover screws 3 6 Replace the battery 7 Turn the computer right side up 8 Reconnect power to the computer 9 Reconnect any external devices 84 Chapter 6 Drives 7 External devices and external media cards Using a USB device A USB port connects an optional external device such as a USB keyboard mouse drive printer scanner or hub to the computer or to an optional expansion product Some USB devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions The computer has a USB port which support USB 1 0 USB 1 1 and USB 2 0 devices To add
23. Wireless Assistant Using the wireless controls You can control the wireless devices in your computer using these features The wireless action key f12 HP Wireless Assistant software Operating system controls Using the wireless action key The computer has a wireless action key f12 one or more wireless devices and a wireless light All of the wireless devices on your computer are enabled at the factory so the wireless light is on white when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is white at least one wireless device is on If the wireless light is amber all wireless devices are off Because the wireless devices are enabled at the factory you can use the wireless action key f12 to turn on or turn off all of the wireless devices simultaneously Individual wireless devices can be controlled through HP Wireless Assistant 14 Chapter 2 Wireless local area network and modem Using HP Wireless Assistant A wireless device can be turned on or off using HP Wireless Assistant If a wireless device is disabled in Setup Utility it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant NOTE Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth enabled device To view the state of the
24. be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information For additional information see the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions 80 Chapter 6 Drives Replacing the hard drive CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system To remove the hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer 7 With the hard drive bay toward you loosen the hard drive cover screws 1 lift the hard drive cover up
25. charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power When a charged battery is in the computer and the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer switches to battery power if the AC adapter is disconnected from the computer NOTE The display brightness is decreased to save battery life when you disconnect AC power To increase display brightness press f3 or reconnect the AC adapter You can keep a battery in the computer or in storage depending on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Finding battery information in Help and Support The battery information section of the Help and Support Learning Center provides the foll
26. colors even darker Backlight Comp Compensates in cases where a subject with a large amount of background light would otherwise be obscured by streaking or silhouetting For information about using the webcam select Start gt Help and Support 46 Chapter 4 Multimedia 5 Power management Setting power options Using power saving states The computer has two power saving states enabled at the factory Sleep and Hibernation When Sleep is initiated the power lights blink and the screen clears Your work is saved to memory letting you exit Sleep faster than exiting Hibernation If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state the computer initiates Hibernation When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off CAUTION To prevent possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Setting power options 47 Initiating and exiting Sleep The system is set at the factory to initiate Sleep after 15 minutes of inactivity when running on battery power and 30 mi
27. download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start gt Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the instructions on the screen The system automatically shuts down after the BIOS has successfully updated NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Updating the BIOS 105 Updating programs and drivers To download and install software other than a BIOS update follow these steps To use the HP Web site 1 Open your web browser go to http www hp com support and then select your country or region 2 Click the option for software and driver downloads enter your computer model number in the Search box and then press enter or If you want a specific SoftPaq enter the SoftPaq number in the Search box press enter and then follow the instructions provided Proceed to step 6 3 Click your specific product from the models listed 4 Select your operating system 5 When the list of drivers is displayed click an upda
28. exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change goes into effect immediately Navigating and selecting in Setup Utility Because Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a list or to toggle a field for example an Enable Disable field use the arrow keys or f5 and f6 To select an item press enter To close a text box or return to the menu display press esc To display additional navigation and selection information while Setup Utility is open press f1 Using Setup Utility 99 Displaying system information The following procedure explains how to display system information in Setup Utility If Setup Utility is not open begin at step 1 If Setup Utility is open begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Select the Main menu System information such as the system time and date and identifi
29. need this information when traveling internationally 3 Service tag Provides the serial number for this product as well as the product number and warranty information Have this information available when you contact technical support The serial number is an alphanumeric identifier unique to this product The product number provides specific information about the product s hardware components which helps a service technician to determine what components and parts are needed The warranty number describes the duration of the warranty period for this product Microsoft Certificate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system This certificate is affixed to the bottom of the computer Modem approval label select models only Provides regulatory information about the modem and lists the agency approval markings required by some of the countries or regions in which the modem has been approved for use You may need this information when traveling internationally The modem approval label is affixed inside the hard drive bay 12 Chapter 1 Features 2 Wireless local area network and modem Using wireless devices Wireless technology transfers data across radio waves instead of wires Your computer may be equipped with one or more of the following wireless devices Wireless local area network WLAN device Conn
30. pointing devices setting preferences 31 ports external monitor 7 HDMI 7 42 USB 6 7 85 power connecting 52 conserving 61 power button identifying 4 power connector identifying 6 power cord identifying 11 power light identifying 3 power on password creating 95 entering 95 managing 95 Processor C6 State 102 Product Key 12 product name and number computer 12 programs updating 106 public WLAN connection 18 R readable media 47 recovering a program or driver 107 recovering from the dedicated recovery partition 112 recovering from the recovery discs 112 recovery discs 107 108 Recovery Manager 107 112 recovery partition 107 recovery system 112 region codes DVD 71 regulatory information modem approval label 12 wireless certification labels 12 restore points 111 restoring default settings 100 RJ 11 modem jack identifying 6 RJ 45 network jack identifying 7 S secondary hard drive self test 102 security features 92 passwords 93 security cable 97 security cable slot identifying 6 Security menu 101 security wireless 17 selecting in Setup Utility 99 serial number computer 12 service tag 12 Index 115 setup of WLAN 16 Setup Utility passwords set in 93 shutdown 64 shutting down 64 Sleep exiting 48 initiating 48 slots Digital Media 7 security cable 6 software antivirus 96 critical updates 97 Disk Cleanup 80 Disk Defragmenter 80 firewall
31. power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature To connect the computer to external AC power 1 Plug the AC adapter into the power connector 1 on the computer 2 Plug the power cord into the AC adapter 2 3 Plug the other end of the power cord into an AC outlet 3 52 Chapter 5 Power management Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power The computer does not turn on The display does not turn on The power light is off To test the AC adapter 1 Remove the battery from the computer a Shut down the computer and close the display b Turn the computer upside down on a flat surface c Slide the battery release latch 1 to release the battery d Pivot the battery 2 upward and remove the battery from the computer 3 2 Connect the AC adapter to the computer and then plug it into an AC outlet 3 Turn on the computer If the power light turns on the AC adapter is functioning properly If the power light remains off the AC adapter is not functioning and should be replaced Contact technical support for information on obtaining a replacement AC power adapter Using external AC power 53 Using battery power When a
32. power plan Click the battery meter icon in the notification area at the far right of the taskbar or Select Start gt Control Panel gt System and Security gt Power Options Selecting a different power plan Click the battery meter icon in the notification area and then select a power plan from the list or Select Start gt Control Panel gt System and Security gt Power Options and then select a power plan from the list Customizing power plans 1 Click the battery meter icon in the notification area and then click More power options or Select Start gt Control Panel gt System and Security gt Power Options 2 Select a power plan and then click Change plan settings Setting power options 49 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and then make your changes Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 Select Start gt Control Panel gt System and Security gt Power Options 2 In the left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended 5 Click Save changes 50 Chapter 5 Power management Using external AC power External AC power is supplied through one of the following de
33. programs are closed Turn off Sleep and Hibernation Be sure that you are using the right kind of disc for your drive see Selecting the right disc CDs DVDs and BDs on page 68 Be sure that the disc is inserted properly Select a slower write speed and try again If you are copying a disc save the information on the source disc to your hard drive before trying to burn the contents to a new disc and then burn from your hard drive Reinstall the disc burning device driver located in the DVD CD ROM drives category in Device Manager A DVD playing in Windows Media Player produces no sound or display Use CyberLink PowerDVD to play a DVD CyberLink PowerDVD is installed on the computer and is also available from the HP Web site at http www hp com A device driver must be reinstalled 1 Remove any discs from the optical drive 2 Select Start gt Control Panel gt System and Security Then in the System area click Device Manager 3 In the Device Manager window click the arrow next to the type of driver you want to uninstall and then reinstall for example DVD CD ROMs Modems and so on 4 Right click the device listing and then click Uninstall When prompted confirm that you want to delete the device but do not restart the computer Repeat for any other drivers you want to delete 76 Chapter 6 Drives 5 In the Device Manager window click Action and then click Scan for hard
34. software allows the creation of only one set of recovery discs NOTE If your computer does not include an internal optical drive you can use an optional external optical drive purchased separately to create recovery discs or you can purchase recovery discs for your computer from the HP Web site NOTE The external hard drive must be connected to a USB port on the computer not to a USB port on an external device such as a hub Note the following guidelines before creating recovery discs You will need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs can be created per computer Number each disc before inserting it into the optical drive If necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Disk Creation
35. test on a secondary hard drive Memory Test Run a diagnostic test on the system memory 102 Appendix A Setup Utility BIOS B Software updates Updated versions of the software provided with your computer may be available on the HP Web site Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file To update the software follow these steps 1 Identify your computer model product category and series or family Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer If your computer is connected to a network consult the network administrator before installing any software updates especially system BIOS updates NOTE The computer system BIOS is stored on the system ROM The BIOS initializes the operating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware devices including the time and date NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information 2 Access the updates on the HP Web site at http www hp com 3
36. that your AC adapter is plugged into an external power source while playing a BD 70 Chapter 6 Drives Configuring AutoPlay 1 Select Start gt Default Programs gt Change AutoPlay settings 2 Confirm that the Use AutoPlay for all media and devices check box is selected 3 Click Choose a default and then select one of the available options for each media type listed NOTE Choose CyberLink PowerDVD to play DVDs 4 Click Save NOTE For more information about AutoPlay see Help and Support Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes The region codes help protect copyrights internationally You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive CAUTION The region settings on your DVD drive can be changed only 5 times The region setting you select the fifth time becomes the permanent region setting on the DVD drive The number of region changes remaining is displayed on the DVD Region tab To change settings through the operating system 1 Select Start gt Control Panel gt System and Security Then in the System area click Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See He
37. the Enter Password field and then press enter four times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes Your changes go into effect when the computer restarts Entering an administrator password At the Enter Password prompt enter your administrator password and then press enter After three unsuccessful attempts to enter the administrator password you must restart the computer and try again 94 Chapter 9 Security Power on password Your power on password prevents unauthorized use of the computer Once set you must enter the password each time you turn on the computer restart the computer or exit Hibernation A power on password is not displayed as it is set entered changed or deleted Managing a power on password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security gt Set Power On Password and then press enter To set a power on password enter your password in the Enter New
38. to YouTube using the icon on the software interface Streaming video When you open your instant message program YouCam displays a floating toolbar that lets you add graphic effects Special effects Add frames filters and emoticons to your snapshots and video Snapshots Take single frame or burst webcam shots in rapid succession Connect E mail photos and video using the icon on the software interface NOTE For details about using webcam software see the software manufacturer s instructions which may be provided with the software on disc or on the manufacturer s Web site Webcam tips For optimum performance observe the following guidelines while using the webcam Be sure that you have the latest version of an instant message program before starting a video conversation The webcam may not work properly across some network firewalls NOTE If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall temporarily disable the firewall perform the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and adjust the policies and settings of other intrusion detection systems WARNING Security is temporarily compromised while the firewall is disabled Adjusting webcam properties You can adjust webcam properties using the Properties dialog box
39. to discharge below 5 percent of a full charge through normal use before charging it If the battery has been unused for one month or more calibrate the battery instead of simply charging it The AC adapter light displays charge status On The battery is charging Blinking The battery has reached a low battery level or critical battery level and is not charging Off The battery is fully charged in use or not installed 56 Chapter 5 Power management Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power Maximum discharge time gradually shortens as the battery storage capacity naturally degrades Tips for maximizing battery discharge time Lower the brightness on the display Check the Power saver setting in Power Options Remove the battery from the computer when it is not being used or charged Store the battery in a cool dry location Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level the AC adapter light blinks If a low battery level is not resolved
40. which is accessible from various programs that use the integrated camera usually from a configuration settings or properties menu Brightness Controls the amount of light that is incorporated into the image A higher brightness setting creates a brighter image a lower brightness setting creates a darker image Contrast Controls the difference between lighter and darker areas on the image A higher contrast setting intensifies the image a lower contrast setting maintains more of the original information s dynamic range but leads to a flatter image Webcam select models only 45 Hue Controls the aspect of color that distinguishes it from another color what makes a color red green or blue Hue is distinct from saturation which measures the intensity of the hue Saturation Controls the strength of color in the final image A higher saturation setting creates a bolder image a lower saturation setting creates a more subtle image Sharpness Controls the definition of edges in an image A higher sharpness setting creates a more defined image a lower sharpness setting creates a softer image Gamma Controls the contrast affecting the mid level grays or midtones of an image Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights A lower gamma setting makes grays look black and makes dark
41. wireless devices click the Show hidden icons icon the arrow at the left of the notification area and then position the mouse pointer over the wireless icon If the wireless icon is not displayed in the notification area complete the following steps to change Wireless Assistant properties 1 Select Start gt Control Panel gt Hardware and Sound gt Windows Mobility Center 2 Click the wireless icon in the Wireless Assistant tile which is located in the bottom row of Windows Mobility Center Wireless Assistant opens 3 Click Properties 4 Select the check box next to HP Wireless Assistant icon in notification area 5 Click Apply 6 Click Close For more information see the Wireless Assistant software Help 1 Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center 2 Click the Help button Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection For example Windows provides the Network and Sharing Center that allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To access the Network and Sharing Center select Start gt Control Panel gt Network and Internet gt Network and Sharing Center For more information select Start gt Help and Support Using wireless devices 15 Using a WLAN With a WLAN device y
42. 3 Removing a CD DVD or BD 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and then place the disc in a protective case Troubleshooting drive and device driver problems The following sections describe several common issues and their solutions The optical disc tray does not open for removal of a CD DVD or BD 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the disc tray is released and then pull out the tray 2 until it stops 74 Chapter 6 Drives 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and then place the disc in a protective case A disc does not play automatically 1 Click Start gt Default Programs gt Change AutoPlay Settings 2 Confirm that the Use AutoPlay for all media and devices check box
43. 5 Windows logo key identifying 5 Windows passwords set in 93 wireless action key locating 14 using 14 wireless antennas 9 Wireless Assistant software 14 15 wireless certification label 12 wireless controls button 14 operating system 14 Wireless Assistant software 14 wireless devices types 13 wireless icon 14 wireless light 14 wireless light identifying 3 wireless local area network WLAN identifying 8 wireless network WLAN connecting 18 corporate WLAN connection 18 described 13 equipment needed 16 functional range 18 public WLAN connection 18 security 17 WLAN device 12 WLAN label 12 writable media 47 116 Index
44. D RWs use CD Rs to burn music CDs A CD RW or DVD RW is generally best for burning data files or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed DVD players used in home systems usually do not support all DVD formats See the user guide that came with your DVD player for a list of supported formats An MP3 file uses less space than other music file formats and the process for creating an MP3 disc is the same as the process for creating a data file MP3 files can be played only on MP3 players or on computers with MP3 software installed To burn a CD or DVD follow these steps 1 Download or copy the source files into a folder on your hard drive 2 Insert a blank CD or DVD into the optical drive 3 Select Start gt All Programs and then select the name of the software you want to use NOTE Some programs may be located in subfolders 4 Select the kind of disc you want to create data audio or video 5 Right click Start click Open Windows Explorer and then navigate to the folder where the source files are stored 6 Open the folder and then drag the files to the drive that contains the blank disc 7 Initiate the burning process as directed by the program you have selected For specific instructions see the software manufacturer s instructions which may be provided with the software on disc or on the manufacturer s Web site Optical drive 7
45. Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers 3 Click Set Default and then click OK Video 43 Optical drive An optical drive such as a DVD ROM drive plays optical discs CDs and DVDs These discs store information such as music photos and movies DVDs have a higher storage capacity than CDs Your optical drive can read standard CD and DVD discs If your optical drive is a Blu ray Disc ROM Drive it can also read Blu ray discs For information about using the optical drive see Optical drive on page 66 44 Chapter 4 Multimedia Webcam select models only Your computer may include an integrated webcam located at the top of the display The webcam is an input device that allows you to capture and share video Preinstalled CyberLink YouCam software provides new features that expand the webcam experience To use the webcam and CyberLink YouCam software select Start gt All Programs gt CyberLink YouCam gt CyberLink YouCam NOTE The first time you access the YouCam software you may experience a brief delay as the software loads Using YouCam as your webcam software enables you to experiment with the following features Video Record and play back webcam video You can also e mail or upload video
46. For more information on using the application quick launch keys see 2 through 6 in Keys on page 5 Using the keyboard 33 Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris 34 Chapter 3 Pointing devices and keyboard 4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music watch movies and view pictures Your computer may include the following multimedia components Optical drive for playing audio and video discs Integrated speakers for listening to music Integrated microphone for recording your own audio Integrated webcam that allows you to record audio and video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Multimedia action keys whi
47. Notebook PC User Guide Copyright 2010 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Microsoft and Windows are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2010 Document Part Number 616711 001 Product notice This user guide describes features that are common to most models Some features may not be available on your computer Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessib
48. Password and Confirm New Password fields and then press enter To change a power on password enter your current password in the Enter Current Password field enter a new password in the Enter New Password and Confirm New Password fields and then press enter To delete a power on password enter your current password in the Enter Current Password field and then press enter four times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes Your changes go into effect when the computer restarts Entering a power on password At the Enter Password prompt enter your password and then press enter After three unsuccessful attempts to enter the password you must restart the computer and try again Using passwords 95 Using antivirus software When you use the computer to access e mail a network or the Internet you expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date Norton Internet Security an antivirus program is preinstalled on the computer The software includes 60 days of free updates It is strongly recommended that you protect the computer against new vir
49. To start Setup Utility Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc 2 When the Startup Menu is displayed press f10 98 Appendix A Setup Utility BIOS Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and
50. aging a power on password 95 managing an administrator password 94 media activity action keys 38 memory adding memory modules 89 replacing memory modules 89 upgrading memory modules 89 memory module adding 89 inserting 90 removing 90 replacing 89 upgrading 89 memory module compartment cover removing 90 replacing 91 memory module compartment identifying 8 memory test 102 microphone internal 9 36 Microsoft Certificate of Authenticity label 12 minimizing interference 22 modem approval label 12 modem cable connecting 23 country specific cable adapter 24 noise suppression circuitry 23 modem software setting adding location 24 travel connection problems 26 monitor port external 7 mouse external setting preferences 31 multimedia components identifying 36 multimedia software 39 multimedia software installing 39 N navigating in Setup Utility 99 network cable connecting 27 noise suppression circuitry 27 network icons 14 21 network key 21 network security codes network key 21 SSID 21 noise suppression circuitry modem cable 23 network cable 27 num lk light identifying 3 O operating system Microsoft Certificate of Authenticity label 12 Product Key 12 optical disc playing 69 removing 74 optical drive using 66 optical drive light identifying 6 P passwords administrator 94 power on 95 set in Setup Utility 93 set in Windows 93 performing a recovery 112
51. allows you to rotate items such as photos and pages To rotate anchor your thumb on the TouchPad and then move your forefinger in a semicircular motion around your thumb Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties select Start gt Devices and Printers Then right click the device representing your computer and select Mouse settings Using the keyboard The icons on the f1 through f12 keys represent the action key functions NOTE Depending on the program you are using pressing fn and one of the action keys opens a specific shortcut menu within that program The action key feature is enabled at the factory If you disable this feature in the Setup Utility you will need to press fn and an action key to activate the assigned function see Setup Utility BIOS on page 98 Rotating 31 Function Action key or hotkey fn esc Press fn esc 1 and 2 to display information about system hardware components and the system BIOS basic input output system version number Press f1 to open Help and Support which provides information about your Windows operating system and computer answers to questions tutorials and updates to your computer Help and Support also provides checkups for computer functionality automated and interactive troubleshooting repair solutions system r
52. ates the telecommunications regulations and laws of the country you are visiting select the country in which the computer is located The modem may not function properly if the correct country selection is not made To add a location setting for the modem follow these steps 1 Select Start gt Devices and Printers 2 Right click the device that represents your computer and then click Modem settings NOTE You must set up an initial current location area code before you can view the Dialing Rules tab If you do not have a location set up you will be prompted to enter the location when you click Modem settings 3 Click the Dialing Rules tab 4 Click New The New Location window is displayed 5 In the Location name box enter a name such as home or work for the new location setting 6 Select a country or region from the Country region drop down list If you select a country or region that is not supported by the modem the Country region selection for USA or UK is displayed by default 7 Enter the area code a carrier code if necessary and the number to access an outside line if necessary 8 Next to Dial using click Tone or Pulse 9 Click OK to save your new location setting The Phone and Modem window is displayed 10 Do one of the following To set your new location setting as the current location click OK To select another location setting as the current location setti
53. atory Safety and Environmental Notices included with this computer Replacing the battery Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition A message refers you to the HP Web site for more information about ordering a replacement battery If the battery is possibly covered by an HP warranty instructions include a warranty ID NOTE To ensure that you always have battery power when you need it HP recommends purchasing a new battery when the storage capacity indicator turns green yellow 62 Chapter 5 Power management Switching between graphics modes select models only Select computers are equipped with switchable graphics and have two modes for processing graphics When you switch from AC power to battery power the computer can switch from using the high performance mode to using the power saving mode to conserve battery life Similarly when you switch from battery power to AC power the computer can switch back to the high performance mode NOTE In some instances in order to optimize performance of the computer the system does not allow you to switch modes or it may prompt you to switch It may also be necessary to close all program
54. ave changes Conserving battery power Select the power saver power plan through Power Options under System and Security in Windows Control Panel Turn off wireless and local area network LAN connections and exit modem applications when you are not using them Disconnect external devices that are not plugged into an external power source when you are not using them Stop disable or remove any external media cards that you are not using Use the f2 and f3 action keys to adjust screen brightness as needed If you leave your work initiate Sleep or Hibernation or shut down the computer Storing a battery CAUTION To prevent damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than two weeks remove the battery and store it separately To prolong the charge of a stored battery place it in a cool dry place NOTE A stored battery should be checked every six months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Using battery power 61 Disposing of a used battery WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water For additional information see the Regul
55. ay 9 left side 7 right side 6 top 2 connecting to a WLAN 18 connection external power 52 connector power 6 conservation power 61 Index 113 controls TouchPad 2 copyright warning 72 cord power 11 corporate WLAN connection 18 country specific modem cable adapter 24 critical battery level 57 critical updates software 97 CyberLink PowerDVD 39 D device drivers HP drivers 77 Windows drivers 78 Diagnostics menu 102 digital card defined 87 inserting 87 removing 88 stopping 88 digital dual array microphone identifying 36 Digital Media Slot identifying 7 Disk Cleanup software 80 Disk Defragmenter software 80 disk drive 79 disk performance 80 displaying system information 100 drive media 47 drives boot order 102 caring for 65 DVD burning 73 changing region setting 71 copying 72 playing 69 removing 74 DVD drive 79 DVD region settings 71 DVD RW and CD RW SuperMulti DL Combo Drive 67 DVD RW and CD RW SuperMulti DL Combo Drive with LightScribe 67 E earbuds 36 encryption 17 entering a power on password 95 entering an administrator password 94 esc key identifying 5 exiting Setup Utility 101 external audio devices connecting 40 external drive 79 external monitor port identifying 7 F f11 112 fan always on 102 firewall 17 firewall software 96 fn key identifying 5 full system recovery 107 G graphics modes switching 63 H hard drive i
56. aying use the following action keys To pause or resume playing the disc press f6 2 To stop the disc press f7 3 To play the previous track of an audio CD or the previous section of a DVD or BD press f5 1 To play the next track of an audio CD or the next section of a DVD or BD press f8 4 38 Chapter 4 Multimedia Multimedia software Your computer includes preinstalled multimedia software that allows you to play music watch movies and view pictures The following sections provide details about CyberLink PowerDVD and other preinstalled multimedia software Using CyberLink PowerDVD software CyberLink PowerDVD turns your computer into a mobile entertainment center With CyberLink PowerDVD you can enjoy music and DVD movies To start CyberLink PowerDVD select Start gt All Programs gt CyberLink PowerDVD For information on using CyberLink PowerDVD see the software Help Using other preinstalled multimedia software To locate other preinstalled multimedia software Select Start gt All Programs and then open the multimedia program you want to use For example if you want to use Windows Media Player to play an audio CD click Windows Media Player NOTE Some programs may be located in subfolders Installing multimedia software from a disc To install any multimedia software from a CD or DVD follow these steps 1 Insert the disc into the optical drive 2 When the instal
57. bsequent changes made to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to create restore points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Under Protection Settings select the disk for which you want to create a restore point 5 Click Create 6 Follow the on screen instructions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Security gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions Backing up your information 111 Performing a recovery NOTE You can recover only files that you have previously backed up HP recommends that you use HP Recover
58. cal uses include the following Distributing large presentations Sharing scanned and digital photos video clips and written data Making your own music CDs Keeping permanent archives of computer files and scanned home records Offloading files from your hard drive to free up disk space After data is recorded it cannot be erased or written over CD RW discs Use CD RW discs a rewritable version of a CD to store large projects that are updated frequently Typical uses include the following Developing and maintaining large documents and project files Transporting work files Making weekly backups of hard drive files Updating photos video audio and data continuously DVD R discs Use blank DVD R discs to permanently store large amounts of information After data is recorded it cannot be erased or written over DVD RW discs Use DVD RW discs if you want to be able to erase or write over data that you saved earlier This type of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed 68 Chapter 6 Drives LightScribe DVD R discs Use LightScribe DVD R discs for sharing and storing data home videos and photos These discs are read compatible with most DVD ROM drives and DVD video players With a LightScribe enabled drive and LightScribe software you can write data to the disc and add a designer label to the outsid
59. cation information about the computer is displayed 3 To exit Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Restoring default settings in Setup Utility The following procedure explains how to restore Setup Utility default settings If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Exit gt Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Setup Utility default settings go into effect when the computer restarts NOTE Your password security and language settings are not changed when you restore the factory default settings 100 Appendix A Setup Utility BIOS Exiting Setup Utility You can exit Setup Utility with or without saving changes
60. ch provide fast access to multimedia tasks NOTE Your computer may not include all of the components listed Multimedia features 35 Identifying your multimedia components NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Internal microphone Records sound 2 Webcam select models only Records audio and video and captures still photographs 3 Webcam light select models only White The webcam is in use 4 Volume down action key f9 Decreases speaker sound 5 Volume up action key f10 Increases speaker sound 6 Volume mute action key f11 Mutes and restores speaker sound 7 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the headphone jack the computer speakers are disabled 36 Chapter 4 Multimedia Component Description 8 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 9 Speaker grill Two integrated speakers produce sound Adjusting the volume You can adjust the volume using the following con
61. components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Battery release latch Releases the battery from the battery bay 4 Hard drive bay Holds the hard drive 5 Memory module compartment Holds two memory modules the wireless local area network WLAN module and the RTC battery CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 8 Chapter 1 Features Display components Component Description 1 Internal microphone Records sound 2 Webcam select models only Records video and captures still photographs 3 Webcam light select models only On The webcam is in use Wireless antennas Your computer model has two antennas that send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer Components 9 NOTE For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices see the section of t
62. covery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software On some models you can perform a recovery from the partition on the hard drive accessed by pressing either the Start button or f11 This restores the computer to its factory condition To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Select Start gt All Programs gt Recovery Manager gt Recovery Manager or Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Then press f11 while the Press lt F11 gt for recovery message is displayed on the screen 2 Click System Recovery in the Recovery Manager window 3 Follow the on screen instructions 112 Appendix C Backup and recovery Index Symbols Numerics 1394 Power Saving 102 A AC adapter identifying 11 AC adapter light 56 57 AC adapter light identifying 6 AC adapter connecting 52 AC adapter testing 53 action key mode 102 action keys identifying 5 media control 38 muting restoring speaker volume 37 volume down 36 volume mute 36 volume up 36 adjusting webcam properties 45 administrator password creating 94 entering 94 managing 94 airport security devices 65 antennas 9 antivirus software 96 applications ke
63. ct your ISP or search the web Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations Hotspotlist and Geektools Check with each public WLAN location for cost and connection requirements Roaming to another network When you move your computer within range of another WLAN Windows attempts to connect to that network If the attempt is successful your computer is automatically connected to the new network If Windows does not recognize the new network follow the same procedure you used initially to connect to your WLAN 18 Chapter 2 Wireless local area network and modem Using Bluetooth wireless devices select models only A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices see the Bluetooth software Help Bluetooth and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more compu
64. dapter light begins to blink when the battery has discharged to a low battery level When the battery is discharged the AC adapter light turns off and the computer shuts down Step 4 Fully recharge the battery To recharge the battery 1 Plug the computer into external power and maintain external power until the battery is fully recharged When the battery is recharged the AC adapter light on the computer turns off You can use the computer while the battery is recharging but the battery will charge faster if the computer is off 2 If the computer is off turn it on when the battery is fully charged and the AC adapter light has turned off 60 Chapter 5 Power management Step 5 Reenable Hibernation and Sleep CAUTION Failure to reenable Hibernation after calibration may result in a full battery discharge and information loss if the computer reaches a critical battery level 1 Click the battery meter icon in the notification area and then click More power options or Select Start gt Control Panel gt System and Security gt Power Options 2 Under the current power plan click Change plan settings 3 Reenter the settings that you recorded for the items in the On battery column 4 Click Change advanced power settings 5 Click the plus sign next to Sleep and then click the plus sign next to Hibernate after 6 Reenter the setting that you recorded for On battery 7 Click OK 8 Click S
65. ded by your router manufacturer or your ISP 16 Chapter 2 Wireless local area network and modem Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities basically to foil casual eavesdropping rather than more powerful forms of attack it is essential to understand that WLANs are vulnerable to well known and well documented security weaknesses WLANs in public areas or hotspots like coffee shops and airports may not provide any security New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous If you are concerned about the security of your computer in a hotspot limit your network activities to noncritical e mail and basic Internet surfing When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access The common security levels are Wi Fi Protected Access WPA Personal and Wired Equivalent Privacy WEP Because wireless radio signals travel outside the network other WLAN devices can pick up unprotected signals and either connect to your network uninvited or capture information being sent across it However you can take precautions to protect your WLAN Use a wireless transmitter with built in security Many wireless base stations gateways or routers provide built in security features such as wireless security pr
66. down on a flat surface 3 Insert the battery into the battery bay 1 and then rotate it downward until it is seated 2 The battery release latch 3 automatically locks the battery into place To remove the battery 1 Turn off the computer and close the display 2 Turn the computer upside down on a flat surface 3 Slide the battery release latch 1 to release the battery Using battery power 55 4 Pivot the battery 2 upward and then remove the battery from the computer 3 Charging a battery WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter an optional power adapter or an optional expansion product The battery charges whether the computer is off or in use but it charges faster when the computer is off Charging may take longer if a battery is new has been unused for two weeks or more or is much warmer or cooler than room temperature To prolong battery life and optimize the accuracy of battery charge displays follow these recommendations If you are charging a new battery charge it fully before turning on the computer Charge the battery until the AC adapter light turns off NOTE If the computer is on while the battery is charging the battery meter in the notification area may show 100 percent charge before the battery is fully charged Allow the battery
67. e Turn off the display settings listed in the On battery column so that you can reset them after the calibration 4 Change the Turn off the display settings to Never 5 Click Change advanced power settings 6 Click the plus sign next to Sleep and then click the plus sign next to Hibernate after 7 Record the On battery setting under Hibernate after so that you can reset it after the calibration 8 Change the On battery setting to Never 9 Click OK 10 Click Save changes Using battery power 59 Step 3 Discharge the battery The computer must remain on while the battery is being discharged The battery can discharge whether or not you are using the computer but the battery will discharge faster while you are using it If you plan to leave the computer unattended during the discharge save your information before beginning the discharge procedure If you use the computer occasionally during the discharge procedure and have set energy saving timeouts expect the following performance from the system during the discharge process The monitor will not turn off automatically Hard drive speed will not decrease automatically when the computer is idle System initiated Hibernation will not occur To discharge a battery 1 Unplug the computer from its external power source but do not turn off the computer 2 Run the computer on battery power until the battery is discharged The AC a
68. e a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay An external hard drive must be connected to a USB port on the computer not to a USB port on an external device such as a hub Do not enter information using the keyboard or move the computer while the optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands The airport security devices that check carry on luggage such as conveyor belts use X rays instead of magnetism and will not damage a drive Handling drive
69. e listed drives are not necessarily all of the supported optical drives Some optical drives can also write to optical discs as described in the following table Optical drive type Write to CD RW Write to DVD RW R Write to DVD RW DL Write label to LightScribe CD or DVD RW R DVD RW and CD RW SuperMulti DL Combo Drive Yes Yes Yes No DVD RW and CD RW SuperMulti DL Combo Drive with LightScribe Yes Yes Yes Yes Blu ray ROM DVD R RW SuperMulti DL Drive Yes Yes Yes No Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive Yes Yes Yes Yes CAUTION To prevent possible audio and video degradation loss of information or loss of audio or video playback functionality do not initiate Sleep or Hibernation while reading or writing to a CD or DVD Optical drive 67 Selecting the right disc CDs DVDs and BDs An optical drive supports optical discs CDs DVDs and BDs CDs used to store digital data are also used for commercial audio recordings and are convenient for your personal storage needs DVDs and BDs are used primarily for movies software and data backup purposes DVDs and BDs are the same form factor as CDs but have a much higher storage capacity NOTE The optical drive on your computer may not support all the types of optical discs discussed in this section CD R discs CD R write once discs are widely used for creating a permanent copy of data that can be shared as needed Typi
70. e name of the digital card in the list NOTE You are prompted that it is safe to remove the hardware device 3 Press in on the digital card 1 and then remove the card from the slot 2 88 Chapter 7 External devices and external media cards 8 Adding or replacing a memory module The computer has one memory module compartment which is located on the bottom of the computer The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure ensure that you are discharged of static electricity by touching a grounded metal object NOTE To use a dual channel configuration when adding a second memory module be sure that both memory modules are the same size To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC o
71. e of the disc Blu ray Disc BD BD is a high density optical disc format for the storage of digital information including high definition video A single layer BD can store 25 GB over five times the size of the 4 7 GB single layer DVD A dual layer BD can store 50 GB almost 6 times the size of the 8 5 GB dual layer DVD Typical uses include the following Storage of large amounts of data High definition video playback and storage Video games NOTE Because Blu ray is a new format containing new technologies certain disc digital connection compatibility and or performance issues may arise and do not constitute defects in the product Flawless playback on all systems is not guaranteed Playing a CD DVD or BD 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle Optical drive 69 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you to select how you want to use the media content NOTE For best results be sure
72. e performance 80 Using Disk Defragmenter 80 Using Disk Cleanup 80 Replacing the hard drive 81 7 External devices and external media cards Using a USB device 85 Connecting a USB device 85 Removing a USB device 86 Using Digital Media Slot cards 87 Inserting a digital card 87 Removing a digital card 88 viii 8 Adding or replacing a memory module 9 Security Protecting the computer
73. ecovery procedures and links to support Press and hold f2 to decrease the screen brightness level incrementally Press and hold f3 to increase the screen brightness level incrementally Press f4 to switch the screen image among display devices connected to the computer For example if a monitor is connected to the computer pressing this key alternates the screen image from the computer display to the monitor display to simultaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The f4 key can also alternate images among other devices that are receiving video information from the computer Press f5 to play the previous track of a CD or the previous section of a DVD or a BD Press f6 to play pause or resume a track of an audio CD or a section of a DVD or a BD Press f7 to stop the audio playback of a CD a DVD or a BD Press f8 to play the next track of an audio CD or the next section of a DVD or BD Press and hold f9 to decrease speaker volume incrementally Press and hold f10 to increase speaker volume incrementally 32 Chapter 3 Pointing devices and keyboard Function Action key or hotkey Press f11 to mute or restore speaker sound Press f12 to turn the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must also be set up
74. ects the computer to wireless local area networks commonly referred to as Wi Fi networks wireless LANs or WLANs in corporate offices your home and public places such as airports restaurants coffee shops hotels and universities In a WLAN each mobile wireless device communicates with a wireless router or a wireless access point Bluetooth device select models only Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards 802 11b the first popular standard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz 802 11g supports data rates of up to 54 Mbps and operates at a frequency of 2 4 GHz An 802 11g WLAN device is backward compatible with 802 11b devices so they can operate on the same network 802 11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz NOTE 802 11a is not compatible with 802 11b and 802 11g 802 11n supports data rates of up to 450 Mbps and may operate at 2 4 GHz or 5 GHz making it backward compatible with 802 11a b and g For more information on wireless technology see
75. ed battery or plug the computer into external power 2 Exit Hibernation by pressing the power button Calibrating a battery Calibrate a battery under the following conditions When battery charge displays seem inaccurate When you observe a significant change in battery run time Even if a battery is heavily used it should not need to be calibrated more than once a month It is also not necessary to calibrate a new battery Step 1 Fully charge the battery WARNING Do not charge the computer battery while you are onboard aircraft NOTE The battery charges whether the computer is off or in use but it charges faster when the computer is off 58 Chapter 5 Power management To fully charge the battery 1 Insert the battery into the computer 2 Connect the computer to an AC adapter optional power adapter or optional expansion product and then plug the adapter or device into external power The AC adapter light on the computer turns on 3 Leave the computer plugged into external power until the battery is fully charged The AC adapter light on the computer turns off once the battery is fully charged Step 2 Disable Hibernation and Sleep 1 Click the battery meter icon in the notification area and then click More power options or Select Start gt Control Panel gt System and Security gt Power Options 2 Under the current power plan click Change plan settings 3 Record th
76. eless light is amber press the wireless action key f12 2 Click the network icon in the notification area at the far right of the taskbar 3 Select your WLAN from the list 4 Click Connect If the network is a security enabled WLAN you are prompted to enter a network security key which is a security code Enter the code and then click OK to complete the connection NOTE If no WLANs are listed you are out of range of a wireless router or access point NOTE If you do not see the network you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed You can choose to manually search for and connect to a network or to create a new network connection After the connection is made place the mouse pointer over the network icon in the notification area at the far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through the following resources Information from your ISP and the user guides included with your wireless router and other WLAN equipment Information and Web site links provided in Help and Support For a list of public WLANs near you conta
77. eo 41 Connecting an HDMI device select models only Select computer models include an HDMI High Definition Multimedia Interface port The HDMI port connects the computer to an optional video or audio device such as a high definition television or any compatible digital or audio component The computer can support one HDMI device connected to the HDMI port while simultaneously supporting an image on the computer display or any other supported external display NOTE To transmit video signals through the HDMI port you need an HDMI cable purchased separately available from most electronic retailers To connect a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer 2 Connect the other end of the cable to the video device according to the device manufacturer s instructions 3 Press f4 on the computer to switch the image between the display devices connected to the computer 42 Chapter 4 Multimedia Configuring audio for HDMI select models only To configure HDMI audio first connect an audio or video device such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set
78. ferred networks If there is no network icon in the notification area follow these steps 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 Click Troubleshoot problems and then select the network you wish to repair 20 Chapter 2 Wireless local area network and modem Network icon is not displayed If the network icon is not displayed in the notification area after you configure the WLAN the software driver is either missing or corrupted A Windows Device not Found error message may also be displayed The driver must be reinstalled If the WLAN device you are using was purchased separately consult the manufacturer s Web site for the latest software To get the latest version of the WLAN device software for your computer follow these steps 1 Open your web browser and then go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then enter your computer model number in the search box 4 Press enter and then follow the on screen instructions NOTE If the WLAN device you are using was purchased separately consult the manufacturer s Web site for the latest software Current network security codes are unavailable If you are prompted for a network key or a name SSID when connecting to a WLAN the network is protected by security You must have the current codes to make a connection on a
79. he Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 10 Chapter 1 Features Additional hardware components Component Description 1 Power cord Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer is not plugged into external power Power cords vary in appearance by country or region Components 11 Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer Integrated regulatory wireless certification and service tag label Provides regulatory information about the computer wireless certification information and the computer model number serial number and warranty information This label is affixed inside the battery bay Component 1 Regulatory information Provides regulatory information about the computer 2 Wireless certification information Provides information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use An optional device may be a wireless local area network WLAN device or an optional Bluetooth device If your computer model includes one or more wireless devices the certification information is included with your computer You may
80. is selected 3 Click Save A CD DVD or BD should now start automatically when it is inserted into the optical drive A DVD movie stops skips or plays erratically Clean the disc Conserve system resources by trying the following suggestions Log off the Internet Change the color properties of the desktop 1 Right click on a blank area of the computer desktop and then select Screen resolution 2 Select Advanced Settings gt Monitor tab 3 Select High Color 16 bit if this setting is not already selected Troubleshooting drive and device driver problems 75 4 Click OK Disconnect external devices such as a printer scanner camera or handheld device A DVD movie is not visible on an external display 1 If both the computer display and an external display are turned on press f4 one or more times to switch between the two displays 2 Configure the monitor settings to make the external display primary a Right click on a blank area of the computer desktop and then select Screen resolution b Specify a primary display and a secondary display NOTE When using both displays the DVD image will not appear on any display designated as the secondary display To get information about a multimedia question not covered in this guide go to Start gt Help and Support The process of burning a disc does not begin or it stops before completion Be sure that all other
81. iscs purchased separately CD R CD RW DVD R DVD R or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer Backing up your information 109 Using Windows Backup and Restore To create a backup using Windows Backup and Restore follow these steps NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up and create a backup NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information 110 Appendix C Backup and recovery Using system restore points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse su
82. isplays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Action keys Execute frequently used system actions For more information about using action keys see Using the keyboard on page 31 Components 5 Right side components NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Optical drive Reads optical discs and on select models also writes to optical discs 2 Optical drive light on release button Blinking The optical drive is being accessed 3 USB port Connects an optional USB device 4 RJ 11 modem jack select models only Connects a modem cable purchased separately 5 AC adapter light Blinking white The computer is in the Sleep state On white The computer is connected to external power Amber The battery is charging Off The computer is not connected to external power 6 Power connector Connects an AC adapter 7 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 6 Chapter 1 Features Left side components NOTE Your computer may look slightly different from the illustration in this section Component Description 1 External monitor po
83. k follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the country specific modem cable adapter 2 3 Plug the country specific modem cable adapter 3 into the telephone wall jack Selecting a location setting Viewing the current location selection To view the current location setting for the modem follow these steps 1 Select Start gt Control Panel 2 Click Clock Language and Region 3 Click Region and Language 4 Click the Location tab to display your location 24 Chapter 2 Wireless local area network and modem Adding new locations when traveling By default the only location setting available to the modem is a location setting for the country in which you purchased the computer As you travel to different countries set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem As you add new location settings they are saved by the computer so that you can switch among settings at any time You can add multiple location settings for any country CAUTION To prevent losing your home country settings do not delete your current modem country settings To enable modem use in other countries while preserving your home country configuration add a new configuration for each location in which you will use the modem CAUTION To prevent configuring the modem in a way that viol
84. lation wizard opens follow the on screen instructions 3 Restart the computer if you are prompted to do so NOTE For details about using software included with the computer see the software manufacturer s instructions which may be provided on disc in the software help or on the manufacturer s Web site Multimedia software 39 Audio Your computer enables you to use a variety of audio features Play music using your computer speakers and or connected external speakers Record sound using the internal microphone or connect an external microphone Download music from the Internet Create multimedia presentations using audio and images Transmit sound and images with instant messaging programs Stream radio programs select models only or receive FM radio signals Create or burn audio CDs Connecting external audio devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices To connect external devices such as external speakers headphone or a microphone see the information provided with the device For best results remember the following tips Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the co
85. le surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iii iv Safety warning notice Table of contents 1 Features Identifying hardware 1 Components 2 Top components 2 TouchPad 2 Lights 3 Button and speakers 4 Keys 5 Right side components 6 Left side components 7 Bottom components
86. lecting the right disc CDs DVDs and BDs 68 CD R discs 68 CD RW discs 68 DVD R discs 68 DVD RW discs 68 LightScribe DVD R discs 69 Blu ray Disc BD 69 Playing a CD DVD or BD 69 Configuring AutoPlay 71 Changing DVD region settings 71 Observing the copyright warning 72 Copying a CD DVD or BD 72 Creating or burning a CD or DVD
87. lp and Support for more information 2 Click the arrow next to DVD CD ROM drives to expand the list to show all of the installed drives 3 Right click the DVD drive for which you want to change region settings and then click Properties 4 Click the DVD Region tab and change settings 5 Click OK Optical drive 71 Observing the copyright warning It is a criminal offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes CAUTION To prevent loss of information or damage to a disc observe the following guidelines Before writing to a disc connect the computer to a reliable external power source Do not write to a disc while the computer is running on battery power Before writing to a disc close all open programs except the disc software you are using Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc Save the information to your hard drive and then burn from your hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration NOTE For details about using software included with the computer see the software manufacturer s instructions which may be provided on disc in the software help o
88. mizing power plans 49 Setting password protection on wakeup 50 Using external AC power 51 Connecting the AC adapter 52 Testing an AC adapter 53 Using battery power 54 Finding battery information in Help and Support 54 Using Battery Check 54 Displaying the remaining battery charge 55 Inserting or removing the battery 55 Charging a battery 56 Maximizing battery discharge time
89. more USB ports connect an optional hub or expansion product Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port You will hear a sound when the device has been detected NOTE The first time you connect a USB device the Installing device driver software message is displayed in the notification area at the far right of the taskbar Using a USB device 85 Removing a USB device CAUTION To prevent loss of information or an unresponsive system use the following procedure to safely remove a USB device CAUTION To prevent damage to a USB connector do not pull on the cable to remove the USB device To remove a USB device 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left of the notification area 2 Click the name of the device in the list NOTE You are prompted that it is safe to remove the device 3 Remove the device 86 Chapter 7 External devices and external media cards Using Digital Media Slot cards Optional digital cards provide secure data storage and convenient data sharing These cards are often used with digital media equipped cameras and PDAs as
90. mputer Be sure that you install any drivers required by the external device NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio functions To check the system sound on your computer follow these steps 1 Select Start gt Control Panel 2 Click Hardware and Sound 3 Click Sound 4 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and then click the Test button You should hear sound through the speakers or through connected headphones To check the record functions of the computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open Windows Media Player or CyberLink PowerDVD and then play back the sound 40 Chapter 4 Multimedia NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer select Start gt Control Panel gt Hardware and Sound gt Sound Video Your computer enables you to use a variety of video features Watch movies Play games over the Internet Edit pictures and video to create presentations Connect external video devices Vid
91. ng select your preference from the settings in the Location list and then click OK NOTE You can use the preceding procedure to add location settings for places within your own country as well as in other countries For example you could add a setting named Work that includes dialing rules for accessing an outside line Using the modem select models only 25 Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it try the following suggestions Check the telephone line type The modem requires an analog not a digital telephone line A line described as a PBX line is usually a digital line A telephone line described as a data line fax machine line modem line or standard telephone line is usually an analog line Check for pulse or tone dialing An analog telephone line supports one of two dialing modes pulse dialing or tone dialing These dialing mode options are selected in the Phone and Modem settings The dialing mode option selected must match the dialing mode supported by the telephone line in your location To determine the dialing mode supported by a telephone line dial a few digits on the telephone and then listen for clicks pulses or tones Clicks indicate that the telephone line supports pulse dialing Tones indicate that the telephone line supports tone dialing To change the dialing mode in your cur
92. nstalling 83 removing 81 replacing 81 hard drive bay identifying 8 hard drive self test 102 HDMI connecting 42 HDMI port 42 HDMI port identifying 7 headphone audio out jack 36 headphones 36 Hibernation exiting 48 initiated during critical battery level 57 initiating 48 high definition devices connecting 42 hubs 85 I icons network 14 21 wired network 14 wireless 14 integrated numeric keypad keys identifying 5 integrated webcam light identifying 9 integrated webcam identifying 9 interference minimizing 22 internal digital dual array microphone identifying 36 internal microphones identifying 9 Internet connection setup 16 issues resolving 20 74 J jacks audio in microphone 37 audio out headphone 36 RJ 11 modem 6 RJ 45 network 7 K keys action 5 esc 5 fn 5 Windows applications 5 Windows logo 5 keys integrated numeric keypad 5 L labels Bluetooth 12 Microsoft Certificate of Authenticity 12 modem approval 12 service tag 12 wireless certification 12 WLAN 12 LAN Power Saving 102 language support 102 latch battery release 8 lights caps lock 3 num lk 3 optical drive 6 power 3 6 TouchPad 2 TouchPad off indicator 28 webcam 9 114 Index webcam light 9 wireless 3 local area network LAN cable required 27 connecting cable 27 low battery level 57 M Main menu 101 maintenance Disk Cleanup 80 Disk Defragmenter 80 man
93. nutes of inactivity when running on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any of the following ways Briefly press the power button Close the display Click Start click the arrow next to the Shut down button and then click Sleep You can exit Sleep in any of the following ways Briefly press the power button If the display is closed open the display Press a key on the keyboard or a button on the remote control Activate the TouchPad When the computer exits Sleep the power lights turn on and your work returns to the screen where you stopped working NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1 080 minutes 18 hours of inactivity when running on both battery power and external power or when the battery reaches a critical battery level Power settings and timeouts can be changed using Power Options in Windows Control Panel To initiate Hibernation Click Start click the arrow next to the Shut down button and then click Hibernate To exit Hibernation Briefly press the power button The power lights turn on and your work returns to the screen where you st
94. o diagnose and repair a computer that does not connect to the network you want to use Cannot connect to a WLAN If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on your computer NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings See Help and Support for more information 1 Select Start gt Control Panel gt System and Security 2 In the System area click Device Manager 3 Click the arrow next to Network adapters to expand the list and show all adapters 4 Identify the WLAN device from the Network adapters list The listing for a WLAN device may include the term wireless wireless LAN WLAN Wi Fi or 802 11 If no WLAN device is listed either your computer does not have an integrated WLAN device or the driver for the WLAN device is not properly installed For more information on troubleshooting WLANs see the Web site links provided in Help and Support Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection If there is a network icon in the notification area at the far right of the taskbar right click the icon and then click Troubleshoot problems Windows resets your network device and attempts to reconnect to one of the pre
95. on the computer Do not use your name or other personal information that could be easily discovered by an outsider The following sections list Windows and Setup Utility passwords and describe their functions For additional information about Windows passwords such as screen saver passwords select Start gt Help and Support Setting passwords in Windows Password Function Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility contents User password Protects access to a Windows user account It also protects access to the computer contents and must be entered when you exit Sleep or Hibernation Setting passwords in Setup Utility Password Function Administrator password Protects access to Setup Utility Once set you must enter the password each time you access Setup Utility CAUTION If you forget your administrator password you cannot access Setup Utility Using passwords 93 Password Function Power on password Protects access to the computer contents Once set you must enter the password each time you turn on the computer restart the computer or exit Hibernation CAUTION If you forget your power on password you cannot turn on or restart the computer or exit Hibernation For details about each of these passwords see the following topics Administrator password Your administra
96. opped working NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen 48 Chapter 5 Power management Using the battery meter The battery meter is located in the notification area at the far right of the taskbar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan To display the percentage of remaining battery charge and the current power plan move the pointer over the battery meter icon To access Power Options or to change the power plan click the battery meter icon and select an item from the list Different battery meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low battery level critical battery level or reserve battery level To hide or display the battery meter icon 1 Right click the Show hidden icons icon the arrow at the left side of the notification area 2 Click Customize notification icons 3 Under Behaviors select Show icons and notifications for the Power icon 4 Click OK Using power plans A power plan is a collection of system settings that manages how the computer uses power Power plans can help you conserve power or maximize performance You can change power plan settings or create your own power plan Viewing the current
97. otocols and firewalls With the correct wireless transmitter you can protect your network from the most common wireless security risks Work behind a firewall A firewall is a barrier that checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in many varieties both software and hardware Some networks use a combination of both types Use wireless encryption A variety of sophisticated encryption protocols are available for your WLAN Wired Equivalent Privacy WEP is a wireless security protocol that encodes or encrypts all network data before it is transmitted using a WEP key Usually you can allow the network to assign the WEP key Alternatively you can set up your own key generate a different key or choose other advanced options Without the correct key others will not be able to use the WLAN WPA Wi Fi Protected Access like WEP uses security settings to encrypt and decrypt data that is transmitted over the network However instead of using one static security key for encryptions as WEP does WPA uses temporal key integrity protocol TKIP to dynamically generate a new key for every packet It also generates different sets of keys for each computer on the network Using a WLAN 17 Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on the wireless light is white If the wir
98. ou can access a wireless local area network WLAN which is composed of other computers and accessories that are linked by a wireless router or a wireless access point NOTE The terms wireless router and wireless access point are often used interchangeably A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Setting up a WLAN To set up a WLAN and connect to the Internet you need the following equipment A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provi
99. owing tools and information Battery Check tool to test battery performance Information on calibration power management and proper care and storage to maximize battery life Information on battery types specifications life cycles and capacity To access battery information Select Start gt Help and Support gt Learning Center gt HP Power and Battery Learning Center Using Battery Check Battery Check a part of the Total Care Advisor provides information on the status of the battery installed in the computer To run Battery Check 1 Connect the AC adapter to the computer NOTE The computer must be connected to external power for Battery Check to function properly 2 Select Start gt Help and Support gt Troubleshooting tools gt Battery Check Battery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examination 54 Chapter 5 Power management Displaying the remaining battery charge Move the pointer over the battery meter icon in the notification area at the far right of the taskbar Inserting or removing the battery CAUTION Removing a battery that is the sole power source can cause loss of information To prevent loss of information initiate Hibernation or shut down the computer through Windows before removing the battery To insert the battery 1 Close the display 2 Turn the computer upside
100. pin RJ 11 modem cable included with select models only In some countries a country specific modem cable adapter included with select models only is also required Jacks for digital PBX systems may resemble analog telephone jacks but they are not compatible with the modem WARNING Connecting the internal analog modem to a digital line can permanently damage the modem Immediately disconnect the modem cable if you accidentally connect it to a digital line If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end 2 of the cable toward the computer Connecting a modem cable WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable included with select models only or telephone cable into the RJ 45 network jack To connect a modem cable 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the RJ 11 telephone wall jack 2 Using the modem select models only 23 Connecting a country specific modem cable adapter Telephone jacks vary by country To use the modem and the modem cable included with select models only outside the country in which you purchased the computer you must obtain a country specific modem cable adapter included with select models only To connect the modem to an analog telephone line that does not have an RJ 11 telephone jac
101. portant system files Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create NOTE If your computer includes a solid state drive SSD you may not have a recovery partition Recovery discs have been included for computers that do not have a partition Use these discs to recover your operating system and software To check for the presence of a recovery partition select Start gt Computer If the partition is present an HP Recovery drive is listed in the Hard Disk Drives section of the window 107 Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability Create these discs after setting up the computer for the first time Handle these discs carefully and keep them in a safe place The
102. ption data into the Network security key box 5 Click OK to save these settings Troubleshooting wireless connection problems 21 WLAN connection is very weak If the connection is very weak or if your computer cannot make a connection to a WLAN minimize interference from other devices as follows Move your computer closer to the wireless router or access point Temporarily disconnect devices such as a microwave cordless phone or cellular phone to be sure that other wireless devices are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 In the left panel click Manage wireless networks A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Click a network and then click Remove Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful reset the wireless router by removing power from the router for 10 to 15 seconds If the computer still cannot make a connection to a WLAN restart the wireless router For details see the router manufacturer s instructions 22 Chapter 2 Wireless local area network and modem Using the modem select models only The modem must be connected to an analog telephone line using a 6
103. r on the manufacturer s Web site Copying a CD DVD or BD 1 Select Start gt All Programs gt CyberLink DVD Suites gt Power2Go 2 Insert the disc you want to copy into the optical drive 3 Click Copy at the bottom right of the screen Power2Go reads the source disc and copies the data to a temporary folder on your hard drive 4 When prompted remove the source disc from the optical drive and insert a blank disc into the drive After the information is copied the disc you created ejects automatically 72 Chapter 6 Drives Creating or burning a CD or DVD NOTE Observe the copyright warning It is a criminal offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes If your computer includes a CD RW DVD RW or DVD RW optical drive you can use software such as Windows Media Player or CyberLink Power2Go to burn data video and audio files including MP3 and WAV music files Observe the following guidelines when burning a CD or DVD Before burning a disc save and close any open files and close all programs A CD R or DVD R is usually best for burning audio files because after the information is copied it cannot be changed NOTE You cannot create an audio DVD with CyberLink Power2Go Because some home and car stereos will not play C
104. rent modem location setting follow these steps 1 Select Start gt Devices and Printers 2 Right click the device that represents your computer and then click Modem settings 3 Click the Dialing Rules tab 4 Select your modem location setting 5 Click Edit 6 Click either Tone or Pulse 7 Click OK twice Check the telephone number you are dialing and the response of the remote modem Dial a telephone number make sure there is a response from the remote modem and then hang up Set the modem to ignore dial tones If the modem receives a dial tone it does not recognize it does not dial and displays a No Dial Tone error message To set the modem to ignore all dial tones before dialing follow these steps 1 Select Start gt Devices and Printers 2 Right click the device that represents your computer and then click Modem settings 3 Click the Modems tab 4 Click the listing for the modem 5 Click Properties 6 Click Modem 26 Chapter 2 Wireless local area network and modem 7 Clear the check box for Wait for dial tone before dialing 8 Click OK twice Connecting to a local area network Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased separately If the network cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward
105. rt Connects an external VGA monitor or projector 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 HDMI port select models only Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 4 Network connection light White The computer is connected to the network 5 RJ 45 network jack Connects a network cable 6 Network activity light Amber Data is being transmitted over the network 7 USB ports 2 Connect optional USB devices 8 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 9 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio 10 Digital Media Slot select models only Supports the following optional digital card formats Memory Stick MS Memory Stick Pro MSP MultiMediaCard MMC Secure Digital SD Memory Card xD Picture Card XD 11 Drive light On The hard drive is in use Components 7 Bottom components Component Description 1 Battery bay Holds the battery 2 Vents 4 Enable airflow to cool internal
106. rtualization Technology select models only Enable disable the processor Virtualization Technology Processor C6 State select models only Enable disable the processor state LAN Power Saving select models only Enable disable LAN Power Saving When enabled saves power when the computer is in DC mode Card Reader 1394 Power Saving select models only Enable disable Card Reader 1394 Power Saving Fan Always On Enabled disable Fan Always On When enabled the computer fan will always be on Action Key Mode Enable disable Action Key Mode Boot Options Set the following boot options POST Hotkey Delay sec Set the delay for the f10 and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM Boot Enable disable boot from CD ROM Floppy Boot Enable disable boot from diskette Internal Network Adapter Boot Enable disable boot from the internal network adapter Boot Order Set the boot order for Notebook Hard Drive Internal CD DVD ROM Drive USB Diskette on Key USB Hard Disk USB CD DVD ROM Drive USB Floppy Network Adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on the hard drive NOTE On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select models only Run a comprehensive self
107. ruses install all critical updates from Microsoft as soon as you receive an alert Updates to the operating system and other software may have become available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines Run Windows Update as soon as possible after you set up your computer Use the update link at Start gt All Programs gt Windows Update Run Windows Update monthly thereafter Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft Web site and through the updates link in Help and Support Installing an optional security cable NOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key NOTE The location of the security cable slot varies by computer model Installing critical security updates 97 A Setup Utility BIOS Starting Setup Utility Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working The utility reports information about the computer and provides settings for startup security and other preferences
108. s 65 Optical drive Your computer includes an optical drive that expands the functionality of the computer Identify what kind of device is installed in your computer to see its capabilities The optical drive allows you to read data discs play music and watch movies If your computer includes a Blu ray Disc ROM Drive you can also watch high definition video from disc Identifying the installed optical drive Select Start gt Computer You will see a list of all the devices installed in your computer including your optical drive You may have one of the following types of drives DVD RW R and CD RW Combo Drive with Double Layer DL support LightScribe DVD RW R and CD RW Combo Drive with Double Layer DL support Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer DL support LightScribe Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer DL support NOTE Some of the drives listed above may not be supported by your computer 66 Chapter 6 Drives Using optical discs An optical drive such as a DVD ROM drive supports optical discs CDs and DVDs These discs store information such as music photos and movies DVDs have a higher storage capacity than CDs Your optical drive can read standard CD and DVD discs If your optical drive is a Blu ray Disc ROM Drive it can also read Blu ray discs NOTE Some of the optical drives listed may not be supported by your computer Th
109. s before switching NOTE HDMI select models only only works in the high performance mode If you use the power saving mode you cannot use HDMI When you switch between AC and battery power you are notified that the computer is about to switch graphics modes If you prefer you can choose to continue using the same graphics mode While the computer switches modes the screen goes blank for a few seconds When the switch is complete a notification appears in the notification area and the screen image reappears NOTE When select computer models are in slate mode the screen orientation is reset when you switch between graphics modes To determine which graphics mode you are using Right click on a blank area of the computer desktop and then click Configure Switchable Graphics Switching between graphics modes select models only 63 Shutting down the computer CAUTION Unsaved information will be lost when the computer is shut down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an external hardware device that does not connect to a USB port When the computer will be unused and disconnected from external power for an extended period Although you can shut down
110. secure network The SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network For a network connected to your personal wireless router review the router user guide for instructions on setting up the same codes on both the router and the WLAN device For a private network such as a network in an office or at a public Internet chat room contact the network administrator to obtain the codes and then enter the codes when prompted to do so Some networks change the SSID or network keys used in their routers or access points on a regular basis to improve security You must change the corresponding code in your computer accordingly If you are provided with new wireless network keys and SSID for a network and if you have previously connected to that network follow the steps below to connect to the network 1 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center 2 In the left panel click Manage wireless networks A list showing the available WLANs is displayed If you are in a hotspot where several WLANs are active several will be displayed 3 Select the network in the list right click the network and then click Properties NOTE If the network you want is not listed check with the network administrator to be sure that the router or access point is operating 4 Click the Security tab and enter the correct wireless encry
111. st lift your finger off the TouchPad before moving it to the scroll zone Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function Using TouchPad gestures The TouchPad supports a variety of TouchPad gestures To activate the TouchPad gestures place two fingers on the TouchPad as described in the following sections To enable or disable gestures double click the Synaptics icon in the notification area at the far right of the taskbar and then check or uncheck Disable gestures To enable or disable a specific gesture select Control Panel gt Hardware and Sound gt Mouse gt Device settings gt Settings and then check or clear the check box next to the gesture you want to enable or disable Turning the TouchPad on and off 29 Scrolling Scrolling is useful for moving up or down on a page or image To scroll place two fingers on the TouchPad and drag them across the TouchPad in an up down left or right motion NOTE Scrolling speed is controlled by finger speed Pinching Pinching allows you to zoom in or out on items such as PDFs images and photos To pinch Zoom in by holding two fingers together on the TouchPad and then pull the fingers apart to increase an object s size Zoom out by holding two fingers apart on the TouchPad and then pull the fingers together to decrease an object s size 30 Chapter 3 Pointing devices and keyboard Rotating Rotating
112. tab 1 on the memory module compartment cover with the notch on the computer 12 Close the cover 2 13 Tighten the memory module compartment screws 3 14 Replace the battery 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer 91 9 Security Protecting the computer Standard security features provided by the Windows operating system and the non Windows Setup Utility can protect your personal settings and data from a variety of risks Follow the procedures in this chapter to use the following features Passwords Antivirus software Firewall software Critical security updates Optional security cable NOTE Security solutions are designed to act as deterrents but they may not deter software attacks or prevent the computer from being mishandled or stolen NOTE Before you send your computer for service remove all password settings Computer risk Security feature Unauthorized use of the computer Power on password Computer viruses Norton Internet Security software Unauthorized access to data Firewall software Windows updates Unauthorized access to Setup Utility BIOS settings and other system identification information Administrator password Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user account User password
113. ted to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord To download a BIOS update 1 Access the page on the HP Web site that provides software for your computer Select Start gt Help and Support gt Maintain gt Software Updates 2 Follow the instructions on the screen to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the instructions on the screen to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update will be downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any software updates especially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the
114. ted driver to open a window containing additional information 6 Click Install now to install the updated driver NOTE In some locations you may be able to download the driver and install it later To do this click Download only to save the file to your computer When prompted click Save and then select a storage location on your hard drive After the file is downloaded navigate to the folder where the file was stored and double click the file to install 7 If prompted to do so restart your computer after the installation is complete and then verify the operation of the device 106 Appendix B Software updates C Backup and recovery Recovery after a system failure is as complete as your most current backup HP recommends that you create recovery discs immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Creating a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Backing up your information regularly to protect your im
115. ters are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth network The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Using Bluetooth wireless devices select models only 19 Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following Network configuration SSID or security has been changed Wireless device is not installed correctly or has been disabled Wireless device or router hardware has failed Wireless device encountered interference from other devices NOTE Wireless networking devices are included with select computer models only If wireless networking is not listed in the feature list on the side of the original computer package you may add wireless networking capability to the computer by purchasing a wireless networking device Before working your way through the sequence of possible solutions to your network connection problem be sure that device drivers are installed for all wireless devices Use the procedures in this chapter t
116. the computer To connect the network cable 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack Connecting to a local area network 27 3 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad Component Description 1 TouchPad off indicator When lit indicates that the TouchPad is turned off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse 28 Chapter 3 Pointing devices and keyboard Turning the TouchPad on and off When the TouchPad zone is active the light is off To turn the TouchPad on and off quickly double tap the TouchPad off indicator To move the pointer slide your finger across the TouchPad surface in the direction you want the pointer to go use the left and right TouchPad buttons like the corresponding buttons on an external mouse To scroll up and down using the TouchPad scroll zone slide your finger vertically along the right edge of the TouchPad NOTE If you are using the TouchPad to move the pointer you mu
117. the computer with the power button the recommended procedure is to use the Windows Shut down command To shut down the computer NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Click Start 3 Click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete and then click the Power button Press and hold the power button for at least 5 seconds Disconnect the computer from external power and then remove the battery 64 Chapter 5 Power management 6 Drives Handling drives Drives are fragile computer components that must be handled with care See the following cautions before handling drives Additional cautions are included with the procedures to which they apply CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information observe these precautions Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Before handling a drive discharge static electricity by touching the unpainted metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Handl
118. the information and Web site links provided in Help and Support Using wireless devices 13 Identifying wireless and network status icons Icon Name Description Wireless connected Identifies the location of the wireless light and the wireless action key f12 on the computer Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on Wireless disconnected Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off Wired network connected Indicates that one or more network drivers are installed and one or more network devices are connected to a wired network Wired network disabled disconnected Indicates that one or more network drivers are installed but no network devices are connected or all network devices are disabled in Windows Control Panel Network connected Indicates that one or more network drivers are installed and one or more network devices are connected to a wireless network Network disconnected Indicates that one or more network drivers are installed and wireless connections are available but no network devices are connected to a wireless network Network disabled disconnected Indicates that one or more network drivers are installed but no wireless connections are available or all wireless network devices are turned off by the wireless action key f12 or HP
119. tions To connect an external drive to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered drive be sure that the AC power cord is unplugged 1 Connect the drive to the computer 2 If you are connecting a powered drive plug the drive power cord into a grounded AC outlet To disconnect a powered drive disconnect it from the computer and then unplug the AC power cord Using external drives 79 Improving hard drive performance Using Disk Defragmenter As you use the computer files on the hard drive become fragmented Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently After you start Disk Defragmenter it works without supervision Depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete You may want to set it to run during the night or another time when you do not need access to your computer HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 2 Click Defragment disk NOTE Windows includes the User Account Control feature to improve the security of your computer You may
120. tor password protects the configuration settings and system identification information in Setup Utility After this password is set you must enter it each time you access Setup Utility Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted Be sure that you record your password and store it in a safe place Managing an administrator password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security gt Set Administrator Password and then press enter To set an administrator password enter your password in the Enter New Password and Confirm New Password fields and then press enter To change an administrator password enter your current password in the Enter Current Password field enter a new password in the Enter New Password and Confirm New Password fields and then press enter To delete an administrator password enter your current password in
121. trols Action keys Press f11 to mute or restore speaker sound Press and hold f9 to decrease speaker sound incrementally Press and hold f10 to increase speaker sound incrementally Windows volume control a Click the Speakers icon in the notification area at the far right of the taskbar b Increase or decrease the volume by moving the slider up or down Click the Mute Speakers icon to mute the volume or a Right click the Speakers icon in the notification area and then click Open Volume Mixer b In the Speakers column you can increase or decrease the volume by moving the slider up or down You can also mute the volume by clicking the Mute Speakers icon If the Speakers icon is not displayed in the notification area follow these steps to add it a Right click the Show hidden icons icon the arrow at the left side of the notification area b Click Customize notification icons c Under Behaviors select Show icon and notifications for the Volume icon d Click OK Program volume control Volume can also be adjusted within some programs Multimedia features 37 Using the media activity functions The media activity action keys control the play of an audio CD DVD or BD Blu ray Disc in the optical drive Using the media activity action keys When an audio CD DVD or BD is not playing press f6 2 to play the disc When an audio CD DVD or BD is pl
122. ur hard drive After the file is downloaded navigate to the folder where the file was stored and then double click the file to install 7 If prompted to do so restart your computer after the installation is complete and then verify the operation of the device Troubleshooting drive and device driver problems 77 Obtaining the latest Windows device drivers You can obtain the latest Windows device drivers by using Windows Update This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products To use Windows Update 1 Click Start gt All Programs gt Windows Update NOTE If you have not previously set up Windows Update you will be prompted to enter settings before you can check for updates 2 Click Check for updates 3 Follow the on screen instructions 78 Chapter 6 Drives Using external drives Removable external drives expand your options for storing and accessing information A USB drive can be added by connecting the drive to a USB port on the computer or on an optional expansion product USB drives include the following types 1 44 MB disk drive Hard drive module a hard drive with an adapter attached DVD ROM Drive DVD CD RW Combo Drive DVD RW and CD RW Combo Drive NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instruc
123. uses beyond 60 days by purchasing extended update service Instructions for using and updating Norton Internet Security software and for purchasing extended update service are provided within the program To view and access Norton Internet Security select Start gt All Programs gt Norton Internet Security For more information about computer viruses enter viruses in the Search box in Help and Support Using firewall software When you use the computer for e mail network or Internet access unauthorized persons may be able to gain access to the computer your personal files and information about you Use the firewall software preinstalled on the computer to protect your privacy Firewall features include logging and reporting of network activity and automatic monitoring of all incoming and outgoing traffic See the firewall user guide or contact your firewall manufacturer for more information NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task that you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall 96 Chapter 9 Security Installing critical security updates CAUTION Microsoft sends alerts regarding critical updates To protect the computer from security breaches and computer vi
124. utlet 5 Turn the computer upside down on a flat surface 6 Remove the battery from the computer 7 Loosen the memory module compartment screws 1 89 8 Lift the memory module compartment cover 2 away from the computer 9 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot c To protect a memory module after removal place it in an electrostatic safe container 10 Insert a new memory module 90 Chapter 8 Adding or replacing a memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module and do not bend the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 11 Align the
125. vices WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Approved AC adapter Optional expansion product Connect the computer to external AC power under any of the following conditions WARNING Do not charge the computer battery while you are onboard aircraft When you are charging or calibrating a battery When you are installing or modifying system software When you are writing information to a CD or DVD When you connect the computer to external AC power the following events occur The battery begins to charge If the computer is turned on the battery meter icon in the notification area changes appearance When you disconnect external AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life To increase display brightness press f3 or reconnect the AC adapter Using external AC power 51 Connecting the AC adapter WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord into an AC outlet that is easily accessible at all times Disconnect power from the computer by unplugging the power cord from the AC outlet not by unplugging the power cord from the computer If provided with a 3 pin attachment plug on the
126. ware changes Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers NOTE If you are prompted to restart the computer save all open files and then continue with the restart 6 Reopen Device Manager if necessary and then verify that the drivers are once again listed 7 Try to use your device If uninstalling and reinstalling the device drivers does not correct the problem you may need to update your drivers using the procedures in the following sections Obtaining the latest HP device drivers 1 Open your Internet browser go to http www hp com support and then select your country or region 2 Click the option for software and driver downloads enter your computer model number in the search box and then press enter or If you want a specific SoftPaq enter the SoftPaq number in the Search box press enter and follow the instructions provided Proceed to step 6 3 Click your specific product from the models listed 4 Click the Windows 7 operating system 5 When the list of drivers is displayed click an updated driver to open a window containing additional information 6 Click Install now to install the updated driver NOTE In some locations you may be able to download the driver and install it later To do this click Download only to save the file to your computer When prompted click Save and then select a storage location on yo
127. well as with other computers The Digital Media Slot supports the following digital card formats Memory Stick MS Memory Stick Pro MSP MultiMediaCard MMC Secure Digital SD Memory Card xD Picture Card XD Inserting a digital card CAUTION To avoid damaging the digital card or the computer do not insert any type of adapter into the Digital Media Slot CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the card into the Digital Media Slot and then push in on the card until it is firmly seated You will hear a sound when the device has been detected and a menu of options may be displayed Using Digital Media Slot cards 87 Removing a digital card CAUTION To prevent loss of data or an unresponsive system use the following procedure to safely remove the digital card Save your information and close all programs associated with the digital card NOTE To stop a data transfer click Cancel in the operating system Copying window To remove a digital card 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left side of the notification area 2 Click th
128. y Windows 5 audio devices connecting external 40 audio features 40 audio functions checking 40 audio in microphone jack 37 audio out headphone jack 36 AutoPlay 71 B backing up customized window toolbar and menu bar settings 109 personal files 109 templates 109 battery calibrating 58 charging 56 58 conserving power 61 discharging 57 disposing 62 identifying 11 inserting 55 low battery levels 57 recharging 60 removing 55 replacing 62 storing 61 battery bay identifying 8 Battery Check 54 battery power 54 battery release latch 55 battery release latch identifying 8 battery temperature 61 bays battery 8 hard drive 8 BD copying 72 playing 69 removing 74 BIOS updating 104 Blu ray ROM DVD R RW SuperMulti DL Drive 67 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 67 Bluetooth device 13 19 Bluetooth label 12 boot options 102 boot order 102 button sound 102 buttons power 4 TouchPad off indicator 28 TouchPad right left 28 C cables LAN 27 modem 23 security 97 USB 85 calibrating battery 58 caps lock light identifying 3 Card Reader Power Saving 102 CD burning 73 copying 72 playing 69 removing 74 CD drive 79 Certificate of Authenticity label 12 changing the language of Setup Utility 99 charging batteries 56 58 checking audio functions 40 compartments memory module 8 components additional hardware 11 bottom 8 displ
129. y Manager to create a set of recovery discs entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs or from a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software NOTE Windows has its own built in repair features such as System Restore If you have not already tried these features try them before using Recovery Manager NOTE Recovery Manager recovers only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Recovering from the recovery discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the dedicated recovery partition select models only NOTE Computers with an SSD may not have a recovery partition If the computer does not have a recovery partition you will not be able to recover using this procedure Re

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