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HP Deskjet 840c User's Manual

1. Using Your Printer Software Page Setup Controlling Page Layout You control settings such as paper size scaling page orientation and watermarks from the HP DeskJet 800 Series Page Setup dialog box To get to this dialog box 1 Open the software program used to create your document 2 Fromthe File menu select Page Setup Paper Size Scaling and Page Orientation Make sure you correctly choose the size of paper envelopes or other media you have in the IN tray Enter a number from DeskJet 800 Series Page Set ES pancreas a 20 to 400 Numbers Y smaller than 100 Paper size WSletier e reduce the image size and numbers greater than 100 Scaling 100 3 i enlarge it Changing EN size may change oul pagination Dimensions 8 5 by 11 Click the appropriate icon to choose page orientation Orientation Using Your Printer Software Print Dialog Box You control settings such as number of copies all or specific pages to print paper type print quality page layout color and background printing from the HP DeskJet 800 Series Print dialog box To get to this dialog box select Print from your software program s File menu DeskJet 800 Series 2 0 Copies Print Order amp Front To Back Ir zd Pages amp All C Back To Front O rom 10 Print Quality Normal Paper Type Plain Paper Image Color ColorSyne Off Print On One Side Print In Background Save Settings
2. 11 7 mm 0 46 in Hagaki Postcards Left Right Top Bottom Envelopes Left Right Top Bottom 3 2 mm 0 125 in 3 2 mm 0 125 in 1 0 mm 0 04 in 11 7 mm 0 46 in 1 0 mm 0 04 in 11 7 mm 0 46 in 3 2 mm 0 125 in 3 2 mm 0 125 in Banners A4 Sized 8 27 x 11 7 in Left Right Top Bottom 3 2 mm 0 125 in 3 2 mm 0 125 in 0 00 mm 0 0 in 0 00 mm 0 0 in Banners Letter Sized 8 5 x 11 in Left Right Top Bottom 3 2 mm 0 125 in 3 2 mm 0 125 in 0 00 mm 0 0 in 0 00 mm 0 0 in 54 Legal Information Regulatory Notices Hewlett Packard Company This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and Q this device must accept any interference received including interference that may cause undesired operation Pursuant to Part 15 21 of the FCC Rules any changes or modifications to this equipment not expressly approved by Hewlett Packard Company may cause harmful interference and void your authority to operate this equipment Use of a shielded data cable is required to comply with the Class B limits of Part 15 of the FCC Rules For further information contact Hewlett Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto Ca 94304 415 857 1501 NOTE This equipment has been tested and f
3. Print Both Sides Unchecked should 1 Slide out both of the paper guides and remove all paper from the IN tray Fan the edges of the label sheets to separate them then align the label edges Insert up to 20 label sheets label side down Slide the paper guides snugly against the sheets Make sure the IN tray is pushed in Choose the print settings that match the type and size of labels Print the labels Guidelines to remember Use only paper labels that are designed specifically for use with inkjet printers Never load more than 20 sheets at one time Use only full sheets of labels Make sure the sheets are not sticky wrinkled or pulling away from their protective backing Do not use plastic or clear labels The ink will not dry when used with plastic or clear labels 18 EP Using Your Printer Software L want to print Adhesive strip 6410038 HP print settings to choose Page Setup Paper Size Choose appropriate size Orientation Choose appropriate orientation Paper Type Quality Paper Type Choose transparency type Print Quality Choose Normal or Best Layout Pages per Sheet 1 Print Both Sides Unchecked P printing Transparencies should Slide out both of the paper guides and remove all paper from the IN tray Fan the edges of the transparency sheets to separate them then align the edges Insert a stack of up to 25 transparency sheets rough side down
4. You may have selected the wrong margins You may have accidentally left Poster Printing selected To solve the problem 1 Make sure the media is correctly oriented in the IN tray 2 Make sure the paper guides fit snugly against the media Make sure you have selected the correct orientation portrait or landscape on the Page Setup dialog box See Page Setup Controlling Page Layout on page 6 Make sure you have selected the correct paper size in the Page Setup dialog box See Page Setup Controlling Page Layout on page 6 Make sure text and graphics are scaled correctly in your document See Paper Size Scaling and Page Orientation on page 6 Make sure the margins are within the printable area See Minimum Printing Margins on page 54 Uncheck Poster Printing in the Layout panel See Layout on page 9 39 Getting Help When Things Go Wrong e Is there a problem with your printout continued What is the problem Print quality is poor Possible cause You may not be using the most appropriate media for the desired output You may be printing on the wrong side of the media You may not have selected the correct paper type in the printer software You may be printing in Draft mode IF you have smearing you may be using too much ink You may be running out of ink You may need to clean the print cartridges To solve the problem Make sure that you are using media
5. if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 f HP receives during the applicable warranty period notice of a defect in any software media or ink cartridge product which is covered by HP s warranty HP shall replace the defective product IF HP receives during the applicable warranty period notice of a defect in any hardware product which is covered by HP s warranty HP shall either repair or replace the defective product at HP s option 6 If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 MP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Anyreplacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP slimited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle East Africa Argentina Brazil Mexico Venezuela and France s Departements D Outre Mer for those excepted areas the warranty is valid only in the country of purchase Contracts for additional warranty services such as on site serv
6. intended for HP DeskJet printers Print quality is dramatically improved if you print on paper specifically designed for a certain output photographs for example rather than using plain paper Make sure that the media is loaded print side down Make sure that you have selected the correct paper type on the Paper Type Quality dialog box See Paper Type Quality on page 9 If printing appears faded or dull click Normal or Best instead of Draft on the Paper Type Quality dialog box See Paper Type Quality on page 9 1 Click Normal or Draft instead of Best on the Paper Type Quality dialog box See Paper Type Quality on page 9 Reduce the amount of ink From the HP DeskJet 800 Series Print dialog box select the Ink Controls panel Use the sliders to adjust ink volume Increase the dry time From the HP DeskJet 800 Series Print dialog box select the Ink Controls panel Use the sliders to adjust dry time Check the print cartridges status See Print Cartridge Status on page 26 If you are running out of ink replace the print cartridge See Replacing Print Cartridges on page 26 See Cleaning Print Cartridges on page 29 40 ES Getting Help When Things Go Wrong e Is there a problem with your printout continued What is the problem Print quality is poor continued Exg Banners aren t printing correctly Binding margin appears in the wrong place when trying to do Two Sided Pri
7. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer Product Longevity To ensure the longevity of your DeskJet Printer HP provides the following Extended Warranty HP SupportPack provides coverage for the HP hardware and product and all HP supplied internal components HP SupportPack must be purchased by the customer within 30 days of purchase Contact the nearest HP dealer about this service Spare Parts and Consumables are available for five years after production has stopped Product Take back To return this product and ink cartridges to HP at the end of its useful life call your local HP Sales or Service Office for instructions Energy Consumption This printer was designed with energy conservation in mind This printer averages 4 watts in stand by mode Not only does this save natural resources but it also saves money without affecting the high performance of this printer This product qualifies for the ENERGY STAR Program U S and Japan ENERGY STAR is a voluntary program established to encourage the development of energy efficient office products ENERGY STAR is a US registered service mark of the US EPA As an ENERGY STAR partner Hewlett Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency loners Energy consumption in off mode When the printer is off a minimal amount of energy is still being cons
8. GP Using Your Printer Software Printing Posters want to print should 1 Load paper in the IN tray 2 Slide the paper guides snugly against the sheets 3 Make sure the IN tray is pushed in 4 Choose the print settings that match the type and size of your poster 5 Print your poster HP print settings to choose Guidelines to remember Page Setup After printing trim the edges on each sheet and tape Paper Size Choose appropriate size the sheets together Orientation Choose appropriate orientation Paper Type Quality Paper Type Choose Plain Paper Print Quality Choose Normal Layout Pages per Sheet 2x2 Poster 3x3 Poster or 4x4 Poster Print Both Sides Unchecked 22 EP Using Your Printer Software Two Sided Printing want to print should Manual Two Sided Printing Remove all paper from the OUT tray Book Binding Load paper into the IN tray Slide the paper guides snugly against the sheets Make sure the IN tray is pushed in In the Layout dialog box click Print Both Sides then select either the Book or Tablet icon and uncheck Automatic Choose the print settings that match the type and size of your paper Begin printing Carefully follow the reloading instructions displayed on your computer screen When the paper is properly reloaded click Continue in the message box on your computer screen HP print settings to choose Guidelines to remember Page Setup The print
9. Greeting Card Paper Paper Size Choose appropriate card size For Hagaki use Plain Paper or Inkjet Paper Orientation Choose Portrait icon Use Plain Paper setting to print Hagaki s address side IF you have pre folded greeting cards unfold the Paper Type Quality cards then load the cards into the IN tray Paper Type Choose greeting card type or Align the card edges before inserting the cards Plain Paper or Inkjet Paper for Hagaki For ease of loading small cards pull out the IN tray Print Quality Choose Normal and raise the OUT tray After you have inserted the cards push the IN tray in and Lower the OUT tray Layout Pages per Sheet 1 Print Both Sides Unchecked 14 GP Using Your Printer Software want to print Single envelope 6410010 HP print settings to choose Page Setup Paper Size Choose appropriate envelope size Orientation Choose Portrait icon Paper Type Quality Paper Type Choose Plain Paper Print Quality Choose Normal Layout Pages per Sheet 1 Print Both Sides Unchecked Nx V Printing Envelopes should 1 Slide the envelope with its flap side on the left and flap facing up into the OUT tray s single envelope slot Push the envelope in until it stops 2 Choose the print settings that match the type and size of the envelope 3 Print the envelope Guidelines to remember Make sure paper is loaded in the IN tray Make sure the OUT tray is
10. Too many software programs may be running at the same time You may be using outdated printer software You may be printing a complex document containing graphics or photographs Why won t it print continued To solve the problem 1 Check the amount of RAM and processor speed in your computer See System Requirements on page 52 2 Free up some space on your hard drive Having less than 100MB of free space on your computer s hard drive can mean longer processing times Close all unnecessary software programs Check the printer driver you are using Be sure to check the HP web site at http www hp com support home products for the most recent software updates Be patient Large complex documents containing graphics or photographs print slower than text only documents 37 4 4 Getting Help When Things Go Wrong slz What is the problem Possible cause To solve the problem What do the flashing lights mean The Power Light o is Your printer may be receiving Be patient your computer is processing the flashing data print job The Resume Light is You may be out of paper 1 Insert paper flashing 2 Press the Resume Button ly You may have a paper jam 1 Pull the paper out of either the IN tray or the OUT tray 2 Press the Resume Button li on the front of the printer 3 If you were printing labels make sure a label did not become unglued from the label sheet while going throug
11. licensed from Palomar Software Inc www palomar com Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Appendix A Appendix B Appendix C gt Table of Contents Using Your Printer Buttons and EIE despedida OP ur a rencor nine 1 xac qe 2 Basic Printer Maintenance eee eee e cece eee ence eect eens 3 Using Your Printer Software Choosing Your PANES casaron pepe vtta e PIOS Ra 4 Other Ways to Select a Default Printer oooooooooomommo 4 Desktop PMAMNG uunc pesar a aient ceca eta 5 Checking Printer talus osds usare riada 5 Page Setup Controlling Page Layout Luuuueuuee 6 Pane Dialog AP EPI FRCEM HN aa URP ei 7 Printing on Different Types of Paper and Media 13 HP DeskJet Utility Window 0 eee cece eee eee eee teens 24 Using and Caring for Your Print Cartridges aj abes do cbe epo bd MER 26 Replacing Print Cartridges cece eee eee cece eee eee eens 26 Storing Print Carteldtqes s ecicosepenuse a Existe ra ona CU EE ay 28 Cleaning Print Cartridges ccc cece cece cece eee ence ee ees 29 Damage Resulting from Refilling the Print Cartridges 32 Getting Help When Things Go Wrong Troubleshooting Tips eodein tha rt m PRO SIR Plot HOP rn ie 33 HPC tire i Cale CUT 42 Supplies and Accessories Printer SUD DUES so issia impasse adm UMP UP PSOf ERU 45 Printer Q
12. panel of the Print dialog box See Layout on page 9 41 Getting Help When Things Go Wrong HP Customer Care HP DeskJet printers set the standard for quality and reliability so you have made an excellent choice Should you need help however HP Customer Care s award winning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a problem you are having Whether online or by phone you ll find the support you need and you ll find it fast HP Customer Care Online Click your way to a quick solution HP Customer Care Online is a great place to go for answers to questions about your HP products You ll get instant access to everything from helpful printing tips to the latest product and software updates 24 hours a day seven days a week all at no charge to you If you have a modem connected to your computer and subscribe to an online service or have direct access to the Internet you can obtain a wide variety of information about your printer at the following web sites English http www hp com support home_ products French http www hp com cposupport fr German http www hp com cposupport de Japanese http www jpn hp com CPO TC eschome htm Portuguese http www hp com cposupport pt Spanish http www hp com cposupport es From HP Customer Care Online you can link to HP Customer Care User Forums and HP Customer Care Email
13. print quality from your print cartridges Keep all print cartridges in their sealed packages at room temperature 60 78 F or 15 6 26 6 C until you are ready to use them Once installed leave the print cartridges in their cradle at all times to keep them from drying out or becoming clogged If you store an unsealed print cartridge do so in an airtight plastic container Do NOT unplug the printer until printing is complete and the print cartridge cradles have returned to their home position on the right side of the printer The print cartridges will dry out if not stored in their home position Only use the Power Button on the front of the printer to turn the printer on and off Using a power strip surge protector or a wall mounted outlet switch to turn the printer on and off may cause premature failure 28 Using and Caring for Your Print Cartridges Cleaning Print Cartridges When Do You Need to Clean Clean the print cartridges if your printed page is missing lines or 3 dots or if it contains ink streaks T A f If You See Missing Lines or Dots v Z7 Clean the print cartridges from the HP DeskJet 800 Series Utility window by doing the following 1 Double click the HP DeskJet 800 Series Utility icon in the Utilities folder on your hard drive s main directory 2 Click the Clean panel then click the Clean button and follow the instructions displayed on your screen Note Unnecessary cleaning
14. to 8 pages per minute for black text and 5 pages per minute for text with color graphics with the HP DeskJet 840C Series printers Efficient fast photo image printing Large capacity paper tray that holds up to 100 sheets Finding More Information This User s Guide shows you how to operate your printer For more information Use the Quick Start Poster for installation Turn on balloon help in the Help menu Move your cursor over any print setting to view an explanation Visit the HP web site at http www hp com support home products for the latest product information troubleshooting and printer software updates vil Using Your Printer Buttons and Lights The buttons on the front of your HP DeskJet printer let you turn the printer on and off or to resume printing The lights give you visual cues about the state of your printer The buttons and lights from top to bottom are D Power Button and Light Use the Power Button to turn the printer on and off The green light on the Power Button flashes when printing is in progress y Resume Button and Light Whenever the light on the Resume Button flashes press the Resume Button to continue printing of Print Cartridge Status Light When lit NS 6410923 this light indicates that you need to check the status of your print cartridges Print Cartridge Status on page 26 for more information Only use the Power Button on the front of the printer to turn the printe
15. 5 x 241 mm 4 13 x 9 5 in 4 37 x 5 75 in 76 x 127 mm 3 x 5 in 102 x 152 mm 4 x 6 in 127 x 203 mm 5 x 8 in 210 x 297 mm 148 x 210 mm 210 x 297 mm 182 x 257 mm 220 x 110 mm 114 x 162 mm 105 x 148 mm 100 x 148 mm 53 Specifications Minimum Printing Margins The printer cannot print outside a certain area of the page so you must make sure the contents of your document fall within the printable area that is within the top bottom left and right margins available for the specific size of paper on which you are printing When you use nonstandard paper sizes and select the Custom Paper Size setting in the HP print settings box the paper width must be between 77 and 215 mm 3 and 8 5 inches and the paper length must be between 77 and 356 mm 3 and 14 inches A4 Sized Paper Left 32 mm 0 125 in Right 3 2 mm 0 125 in Top 1 0 mm 0 04 in Bottom 11 7 mm 0 46 in Margins for Letter Legal and Executive Sized Paper Left 6 4 mm 0 25 in Right 6 4 mm 0 25 in Top 1 0 mm 0 04 in Bottom 11 7 mm 0 46 in A5 Sized Paper Left 3 2 mm 0 125 in Right 3 2 mm 0 125 in Top 1 0 mm 0 04 in Bottom 11 7 mm 0 46 in B5 Sized Paper Left Right Top Bottom 3 2 mm 0 125 in 3 2 mm 0 125 in 1 0 mm 0 04 in 11 7 mm 0 46 in Cards 3x5 4x6 5x8 and A6 Left Right Top Bottom 3 2 mm 0 125 in 3 2 mm 0 125 in 1 0 mm 0 04 in
16. AS We MARA SHA TOMAS SE YE ALAA AS US LIL 55 Legal Information Limited Warranty Statement Duration of HP Product Limited Warranty Ink cartridges 90 Days Software in North America Canda 90 Days Software in Asia Pacific Europe 1 Year Software in Latin America 1 Year Printer in North America Canada 90 Days Printer in Asia Pacific Europe 1 Year Printer in Latin America 1 Year Es Extent of Limited Warranty Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer Customer is responsible for maintaining proof of date of purchase 2 Forsoftware products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be uninterrupted or error free 3 HP slimited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any a Improper or inadequate maintenance or modification b Software interfacing media parts or supplies not pro vided or supported by HP or c Operation outside the product specifications 4 ForHP printer products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However
17. DeskJet 800C Series Printer uses HP s Color Matching technology to intelligently analyze each element on a page text graphics and photographs and provide the best color output DeskJet 800 Series HP Color Matching default ColorSync Image Grayscale print in Color shades of gray abes rac AA Black amp White no Muted Vibrant Brightness h color I l i I l Darker Lighter A Color Tone A A Slide to adjust I I l i I Cooler WIFE Saturation Brightness Save Settings Revert to Defaults Color Tone HP Color Matching is the default Image setting on the Color panel While you can adjust saturation brightness and color tone with the sliders that appear when you choose this option the center position of the sliders is optimized for most printing uses and types of media The ColorSync setting can be used for color matching with other components using the ColorSync matching system Grayscale prints in shades of gray With this setting you also have the option to optimize printing for fax and photocopy Black amp White prints only in black and white no color no gray 10 Using Your Printer Software Background Printing Choose Background if you want to continue working while printing takes place If you choose Foreground printing printing will be faster but you won t be able to work on other tasks until the printing is complete Choose Background to DeskJet 800 Series 2 0 con
18. FOORT Norway 22735926 Fax 22735611 Hewlett Packard Norge A S Express Support Drammensveien 169 171 0212 Oslo Spain 1 6 3114 81 Fax 16 311274 Hewlett Packard Espanola S A Departamento de Venta de Piezas Ctra N VI Km 16 500 28230 LAS ROZAS Madrid Sweden 8 4442239 Fax 8 4442116 Hewlett Packard Sverige AB Skalholtsgatan 9 Box 19 164 93 KISTA Switzerland 056 279 286 Fax 056 279 280 Elbatex Datentechnik AG Schwimmbadstrasse 45 5430 WETTINGEN United Kingdom 44 1765 690061 Fax 44 1765 690731 Express Terminals 47 Allhallowgate Ripon North Yorkshire 44 181 568 7100 Fax 44 181 568 7044 Parts First Riverside Works Isleworth Middlesex TW7 7BY 44 1734 521587 Fax 44 1734 521712 Westcoast 28 30 Richfield Avenue Reading Berkshire RGI 8BJ United States 800 227 8164 Venezuela 58 2 239 4244 4133 Fax 58 2 207 8014 Hewlett Packard de Venezuela C A Tercera Transversal de Los Ruices Norte Edificio Segre Caracas 1071 Venezuela Apartado Postal 50933 Caracas 1050 Hewlett Packard Company Intercontinental Headquarters 3495 Deer Creek Road Palo Alto CA 94304 U S A 48 Setup Instructions Using a USB Connection You can connect your HP DeskJet 800 Series directly to your computer using a USB cable if your computer supports USB Universal Serial Bus Before you connect your printer to your computer make sure your configuration meets these requirements Yo
19. HP Customer Care User Forums They re friendly They re informative Check out our online user forums Simply review existing messages left by other HP users to find the answers you re looking for You can also post your questions then check back later for ideas and suggestions from knowledgeable users and system operators HP Customer Care by Email Connect with HP via email and receive a personal reply from an HP Customer Care service technician Responses are normally provided within 24 hours of receipt excluding holidays A great option for those non urgent questions Printer Software Printer software also referred to as a printer driver allows your printer to talk with your computer HP provides several options for getting printer software and software updates Download the printer software by accessing the HP Customer Care Online web site See HP Customer Care Online on page 42 for the addresses of the HP web sites e Ifyou are in the U S and need a software update you can download the printer software from http www hp com support home products If you do not have access to the web site call 661 257 5565 Software updates are available for the cost of the CDs plus shipping f you are outside the U S and cannot download the driver from HP Customer Care Online see page 42 call the HP Customer Care Center page 43 nearest you 42 Getting Help When Things Go Wrong Before placing a call for he
20. HP DeskJet 840C Series USB Printer User s Guide for Macintosh English Kip HEWLETT PACKARD Expanding Possibilities HP Customer Care Thank you for buying an HP DeskJet printer Because HP wants owning your printer to be a trouble free experience we back your purchase with HP Customer Care award winning service and support that includes HP Customer Care Online Click your way to a quick solution HP Customer Care Online is a great place to start for answers to questions about your HP DeskJet printer 24 hours a day seven days a week If you have a modem connected to your computer and subscribe to an online service or have direct access to the Internet you can obtain a wide variety of information about your printer at the following web sites English http www hp com support home_ products French http www hp com cposupport fr German http www hp com cposupport de Japanese http www j pn hp com CPO_TC eschome htm Portuguese http www hp com cposupport pt Spanish http www hp com cposupport es From HP Customer Care Online you can link to HP Customer Care User Forums and HP Customer Care Email HP Customer Care User Forums e Go online anytime and you will also find helpful user forums a great source of ideas and suggestions for using your HP DeskJet printer You can access the user forums directly from http www hp com support home products HP Customer Care by Phone Cal
21. Hewlett Packard de Chile SA Av Andres Bello 2777 Oficina 1302 Los Condes Santiago Chile Denmark 45 99 14 29 Fax 42 81 5810 Hewlett Packard A S Kongevejen 25 3460 BIRKEROD Finland 90 8872 2397 Fax 90 8872 2620 Hewlett Packard Oy Varaosamuyunti Piispankalliontie 17 02200 ESPOO France 1 40 85 71 12 Fax 1 47 98 26 O8 EuroParts 77 101 avenue du Vieux Chemin de Saint Denis 92625 GENNEVILLIERS Germany 07031 145444 Fax 07031 141395 Hewlett Packard GmbH HP Express Support Ersatzteil Verkauf Herrenberger Str 130 71034 BOBLINGEN International Sales Branch 41 22 780 4111 Fax 41 22 780 4770 Hewlett Packard S A ISB 39 rue de Veyrot 1217 MEYRIN 1 GENEVE SUISSE Italy 02 9212 2336 2475 Fax 02 92101757 Hewlett Packard ltaliana S P A Ufficio Parti di ricambio Via G Di Vittorio 9 20063 Cernusco s N MI Japan 03 3335 8333 Hewlett Packard Japan Ltd 29 21 Takaido Higashi 3 chone sugninami ku Tokyo 168 8585 Latin America Headquarters 305 267 4220 Fax 305 267 4247 5200 Blue Lagoon Drive Suite 950 Miami FL 33126 Mexico 52 5 258 4600 Fax 54 1 258 4362 Hewlett Packard de M xico S A de C V Prolongaci n Reforma 470 Colonia Lomas de Santa Fe C P 01210 M xico D F 47 Supplies and Accessories Netherlands O 33 450 1808 Elsewhere in the world Fax O 33 456 0891 Hewlett Packard Nederland B V Parts Direct Service Basicweg 10 3821 BR AMERS
22. Revert to Defaults Print Buttons There are four buttons at the bottom of every Print dialog box Save Settings saves any print settings you select for this and future documents Revert to Defaults returns your print settings to the original HP defined settings Cancel cancels settings you have entered and closes the Print dialog box Print starts printing Using Your Printer Software General General is the default panel selected in the Print dialog box menu This panel lets you select the number of copies you want to print whether you want to print the entire document or select pages and whether you want to print from the front of your document or begin printing from the end forward Indicate whether you want to start printing from the first page or from Click to display a list of other print tne tast page control panels Enter the number of copies you want to print DeskJet 800 Series Copies 1 e Print Order amp Front To Back j bi Eo Pages amp All 3 Back To Front O From To Print Quality Normal Paper Type Plain Paper Image Color ColorSync Off Print On One Side Print In Background Save Settings If you don t want to print the entire document This area displays options set in other enter the beginning and ending page numbers Print panels you want to print You may also choose the following options from the General menu Paper Type Qu
23. al law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a con sumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grantthe customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on the duration of implied warranties FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS HP Year 2000 Warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement stated above HP warrants that this HP Product will be able to accurately process date data including but not limited to calculating comparing and sequencing from into and between the twentieth and twenty first centuries and the years 1999 and 2000 including leap year calculations when used in accordance with the Product documentation provided by HP including any ins
24. ality see Paper Type Quality on page 9 Layout see Layout on page 9 Color see Color on page 10 Background Printing see Background Printing on page 11 Ink Controls allows you to adjust the ink volume and dry time Using Your Printer Software Paper Type Quality DeskJet 600 Series Paper Tvpe Quality Paper Type i Print Quality IN Save Settings Revert to Defaults Layout Plain Paper 3 Draft High Res Photo Choose from a wide range of paper types Print Quality Draft Quick printing Normal Every day printing Best Highest quality High Resolution Photo Only for photo media This dialog box allows you to specify the number of pages printed on each sheet of paper or to print a poster by specifying the number of pages printed across and down You also set Two Sided Printing options from this dialog box Check here to print on both sides of the paper DeskJet 800 Series Layout Pages per Sheet Print Both Sides Binding Save Settings Revert to Defaults If you check Print Both Sides CE Print Borders Choose the number of pages 1 2 or 4 to print on each sheet or Print a poster Choose the size of your poster by choosing the number of pages across and down 2x2 3x3 or 4x4 Check to print a border around each page choose appropriate Binding side or top Using Your Printer Software Color Your HP
25. ance 3 noise 3 online help vii package contents vi paper trays 53 parts 45 recommended cables vi selecting default 4 setting up vi software 42 software updates 42 specifications 52 status 5 weight 52 printer software downloading 42 problems installing 33 58 Index updates printing banners 21 book 23 business cards 17 cards 14 17 envelopes single 15 envelopes stack 16 faxes 36 from the desktop 5 greeting cards 14 17 index cards 17 iron on transfers 20 labels 18 over a network vi posters 9 22 quality 29 40 stop restart 12 tablet 23 transparencies 19 two sided book 23 two sided tablet 23 printing problems 28 printing problems see problems problems banner printing 41 blank page came out of printer 36 CD not reading 33 fax 36 flashing lights 38 help 33 ink streaks 29 installing printer software 34 jam 35 lights flashing 38 no page not came out 35 output 39 40 page did not print 35 paper jam 35 parts of output in wrong place 39 parts of output missing 39 power light flashing 38 print cartridge status light flashing 38 print cartridges 28 print quality 40 printing 35 37 resume light flashing 38 slow printer 37 software installation 34 software not reading 33 too much ink 40 using refilled print cartridges 32 Q quality vii printing 29 quick start poster ordering 45 R rear access door removing 35 38 replacment parts 45 recycle 60 regulatory notices 55 resolut
26. and the adhesive strip toward the printer Slide the paper guides snugly against the transparencies Make sure the IN tray is pushed in Choose the print settings that match the type and size of the transparencies Print the transparencies The printer waits for transparencies to dry before releasing them automatically Press the Resume Button to continue printing Guidelines to remember For best results use HP Premium Inkjet Transparency Film or HP Premium Inkjet Rapid dry Transparencies The film coating on HP Premium Inkjet Rapid dry Transparencies is especially developed to work with HP inks giving you crisp images and text and the fastest drying times In addition they won t jam your printer 19 c Using Your Printer Software HA Printing lron on Transfers want to print HP print settings to choose Page Setup Paper Size Choose appropriate size Orientation Choose appropriate orientation Flip Horizontal Paper Type Quality Paper Type Choose HP Premium Inkjet Paper Print Quality Choose Best Layout Pages per Sheet 1 Print Both Sides Unchecked should 1 Slide out both of the paper guides and remove all paper from the IN tray 2 Load the transfer paper transparent or glossy side down 3 Slide the paper guides snugly against the sheets 4 Make sure the IN tray is pushed in 5 Choose the print settings that match the type and size of your iron on transf
27. ange the order From the View menu choose the title of the column by which of print jobs you want to sort or choose To see and change the print order sort by Print Time Drag and drop the print job title to the desired place in the list Stop and restart Choose Stop Print Queue from the Printing menu printing To resume printing choose Start Print Queue This is a good way to save print requests when using a portable computer while away from your printer Change printers To move a print job from one printer to another printer of the same type Drag the icon for the print request to the icon of the desired printer If you re not sure whether the two printers are of the same type try moving the print request anyway the printer software won t let you move a print request to an incompatible printer 12 c Using Your Printer Software Printing on Different Types of Paper and Media The HP DeskJet 800C Series printer is designed to encompass so many different types of print media that you re practically set up as a small print shop This chapter explains how to use the different printing materials available to you A m 2A Printing Photographs want to print should Photo Paper 1 Remove all paper from the IN tray 2 Raise the OUT tray to the up position 3 Insert the photo paper into the IN Tray glossy side down Lower the OUT tray Slide the paper guides snugly against the sheets Push in the IN
28. eared open the Rear Access Door by turning the knob counter clockwise and removing the door Pull the jammed paper out of the printer then replace the Rear Access Door Sg Power may be off or there 1 Make sure the power is on r2 No page came out of the printer The Rear Access Door may be Insert the Rear Access Door and engage disengaged lock Print your document again 35 jn What is the problem Possible cause You may be out of ink A blank page came out of the printer You may have forgotten to remove the vinyl tape from the print cartridge You may be trying to print a fax O Getting Help When Things Go Wrong Why won t it print continued To solve the problem Lift the printer cover and check the Print Cartridge status icons to make sure you are not out of ink See Checking Printer Sta tus on page 5 If you are out of ink replace the print cartridge See Replacing Print Cartridges on page 26 Print your document again Make sure you have removed the protective piece of vinyl tape on each of the print cartridges See Replacing Print Cartridges on page 26 1 Save the fax in a graphic format such as TIFF 2 Place it in a word processing document and print it from there 36 O Getting Help When Things Go Wrong in What is the problem The printer is really slow Possible cause Your computer may have less than the minimum system requirements
29. en any of the functions on the Utility window prompt you to select a printer For example if you want to calibrate your printer by choosing the Calibrate panel you will be prompted to first select your printer if it is not already selected To select your printer from within the HP DeskJet 800 Series Utility window 1 Click the Select panel on the Utility window 2 Select USB 3 Inthe Connect To list choose the desired HP DeskJet printer HP Desklet Utility Clean Calibrate Support The Select panel allows you to choose the printer that will receive the files and commands that you send from this program Select Connection Select Printer DESKJET S400 25 Using and Caring for Your Print Cartridges Print Cartridge Status Print Cartridge Status Light The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink improperly installed or malfunctioning It will also flash if you are trying to use the wrong print cartridge type 6410923 Replacing Print Cartridges Note When buying replacement print cartridges check the part numbers carefully The print cartridge numbers for the 840C 842C and 843C printers are Black HP No 15 equivalent to C6615 Series 9 Tri Color HP No 17 equivalent to C6625 Series Note When a print cartridge runs out of ink leave the empty cartridge in the cradle until you can replace it The printer does not print with only
30. er fold A4 210 x 297 mm 200 sheets C5977A A4 210 x 297 mm C6042A A4 210 x 297 mm 500 sheets C1825A 20 sheets 20 envelopes U S letter 200 sheets C5976A U S letter CI812A U S letter 500 sheets C1824A 20 sheets 20 envelopes HP Premium InkJet Paper HP Glossy Greeting Cards White Half fold A4 210 x 297 mm 200 sheets C51634Z A4 210 x 297 mm C6045A U S letter 200 sheets C51634Y 10 sheets 10 envelopes U S letter C6044A HP Professional Brochure amp Flyer Paper Matte 20 sheets 20 envelopes U S letter 50 sheets C6955A h nic HP lron on T Shirt Transfers i Dto aper a HL Greer European A4 210 x 297 mm 10 sheets C6050A Asian A4 210 x 297 mm 20 sheets C6765A Asian AA 210 x 297 mm 10 sheets C6065A European A4 210 x 297 mm 20 sheets C1847A US letter 10 sheets C6049A U S letter 20 sheets C1846A ki HP Restickables Large Round InkJet Stickers mE remiumamgeaisnsparened t n U S letter 1O sheets 90 stickers C6822A A4 210 x 297 mm 20 sheets C3832A AA 210 x 297 mm 50 sheets C3835A HP Restickables Large Square InkJet Stickers U S letter 20 sheets C3828A U S letter 1O sheets 90 stickers C6823A U S letter 50 sheets C3834A HP Premium InkJet Rapid dry Transparencies A4 210 x 297 mm 50 sheets C6053A U S letter 50 sheets C6051A HP Banner Paper A4 210 x 297 mm 100 sheets C1821A U S letter 100 sheets C1820A Note To find out which recycled papers are recommended for your prin
31. er prints one side of the paper first Then a Paper Size Choose appropriate size message on your computer screen tells you how to Orientation Choose appropriate orientation reload the paper and resume printing The reverse side of the paper is then printed Paper Type Quality Paper Type Choose appropriate type Print Quality Choose Normal Layout Pages per Sheet 1 Print Both Sides Check this box then choose the Book icon for binding on the side or Tablet icon for binding at the top Uncheck Automatic 23 Using Your Printer Software HP DeskJet Utility Window The HP DeskJet Utility is located in the Utilities folder on your hard drive s main directory The HP DeskJet Utility window has six panels as shown below Select allows you to select the HP DeskJet 840C from the list of printers connected to your computer see Select Panel on page 25 WOW demonstrates the HP DeskJet s print quality Test allows you to print a test document Clean allows you to automatically clean your print cartridges Calibrate allows you to automatically align the Color and Black print cartridges Support allows you easy access to links to HP Customer Care Online Simply click a panel then choose your option s Note The Ink Level tab in the HP DeskJet Utility is not available with all models of HP DeskJet 840C Series printers and configurations 24 Using Your Printer Software Select Panel Use this panel wh
32. ergent In the event that a household cleaner or detergent is used on the printer wipe the printer s exterior surfaces with a soft cloth moistened with water Do not lubricate the rod on which the print cartridge cradle moves Noise is normal when the cradles move back and forth For information on cleaning print cartridges and the print cartridge cradle see Cleaning Print Cartridges on page 29 Using Your Printer Software Note Before you can use your printer you must have installed the printer and printer software as described on the Quick Start Poster Choosing Your Printer If you haven t already selected your HP DeskJet as the default printer in the Chooser you should do so now To select your printer using a USB connection Make sure the computer and printer are turned on and your printer is connected to your computer with a USB cable From the Apple menu select Chooser In the left side of the Chooser window click the DeskJet 800 Series USB Icon In the right side of the Chooser window click DeskJet 840C Close the Chooser Other Ways to Select a Default Printer Besides using the Chooser you can also select a default printer in the following waus Select the desired printer by clicking on the menu bar printer icon at the top of the screen and choosing DeskJet 840C If your control strip is on then select the desired printer by clicking the printer icon in the control strip and choos
33. ers 6 Print your transfers Guidelines to remember If you want the text or picture on your t shirt as you see it on the screen flip the document by clicking Flip Horizontal For best results use HP Iron On T Shirt Transfers 20 EP Using Your Printer Software Raa Printing Banners want to print 6410042 HP print settings to choose Page Setup Paper Size Choose U S Letter Banner or A4 Banner Orientation Choose appropriate orientation Paper Type Quality Paper Type Choose Plain Paper or HP Banner Paper Print Quality Choose Normal Layout Pages per Sheet 1 Print Both Sides Unchecked should 1 Tear off the number of sheets you need up to 20 Tear off and discard the perforated strips if any Slide out the paper guides and remove all paper from the IN tray Raise the OUT tray and leave it in the up position to print your banners Put the banner paper in the IN tray so that the unattached edge is at the top of the stack Insert the first edge into the IN tray until it stops Slide the paper guides snugly against the sheets Make sure the IN tray is pushed in Choose the appropriate paper type size and orientation from the Page Setup and Print dialog screens Print the banner Guidelines to remember When printing banners be sure that the OUT tray is placed in the up position and the IN tray is pushed in For best results use HP Banner Paper 21
34. ge of AC line voltages and frequencies There is no on off switch on the power adapter 52 Specifications Declared noise emissions in accordance with ISO 9296 Sound power level LWAd 1B 10dB 5 5 B in Normal mode Sound pressure level LpAm bystander positions 42 dB in Normal mode Media Weight Paper Envelopes Cards Banner Paper Media Handling Sheets Banners Envelopes Cards Transparencies Labels OUT tray capacity 60 to 200 gsm 16 to 110 lb index 75 to 90 gsm 20 to 24 lb 110 to 200 gsm 0 3 mm max thickness 110 lb index max 0 012 inch max thickness 75 gsm 20 lb up to 100 sheets up to 20 sheets up to 15 envelopes up to 30 cards up to 25 sheets up to 20 sheets of paper labels Use only U S letter sized or A4 sized sheets Use only paper labels specifically designed for use with HP inkjet printers up to 50 sheets Media Size Custom size Width Length U S letter Banner U S letter U S legal Executive U S No 10 envelope Invitation A2 envelope Index card Index card Index card European A4 European A5 Banner European A4 B5 JIS European DL envelope European C6 envelope European A6 card Japanese Hagaki postcard 77 to 216 mm 3 0 to 8 5 in 77 to 356 mm 3 to 14 in 216 x 279 mm 8 5 x 11 in 216 x 27 9 mm 8 5 x 11 in 216 x 356 mm 8 5 x 14 in 184 x 267 mm 7 25 x 10 5 in 10
35. h the printer 4 If the paper jam has cleared print your document again 5 f the paper jam hasn t cleared open the Rear Access Door by turning the knob counter clockwise and removing the door 6 Pull the janmed paper out of the printer then replace the Rear Access Door You may be printing a two 1 Follow the on screen directions for how to sided document by hand and insert the paper the first side has finished 2 Press the Resume Button ly printing The Print Cartridge Status The top cover may be open Close the top cover Light amp is flashing There may be a problem with See Print Cartridge Status on page 26 one of the print cartridges All of the lights are The printer may need to Press the Power Button 6 to turn the printer flashing be reset off Then press the Power Button again to turn the printer back on If that doesn t solve the problem press the Power Button o to turn the printer off Unplug the printer Plug the printer back in Press the Power Button to turn the printer on 38 O Getting Help When Things Go Wrong e Is there a problem with your printout What is the problem Parts of the document are missing or are in the wrong place Possible cause Paper may not be loaded correctly You may have selected the wrong paper orientation You may have selected the wrong paper size You may be trying to print text or graphics that are larger than your paper size
36. ice may be available from any authorized HP service facility where the product is distributed by HP or by an authorized importer B 1 s Limitations of Warrant TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Limitations of Liability To the extent allowed by Local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Local Law This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world To the extent that this Warranty Statement is inconsistent with Local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such loc
37. in the down position Avoid envelopes that have clasps or windows Avoid envelopes that are shiny or embossed envelopes with thick irregular or curled edges or envelopes that are wrinkled torn or otherwise damaged f your software program includes an envelope printing feature follow those instructions instead of the procedure here 15 SP Using Your Printer Software want to print Stack of envelopes HP print settings to choose Page Setup Paper Size Choose appropriate envelope size Orientation Choose Portrait icon Paper Type Quality Paper Type Choose Plain Paper Print Quality Choose Normal Layout Pages per Sheet 1 Print Both Sides Unchecked 1 2 Slide out both of the paper guides and remove all paper from the IN tray Slide up to 15 envelopes with their flap side on the left and flap facing up into the IN tray as far as they will go Slide the paper guides snugly against the edges of the envelopes Make sure the IN tray is pushed in Choose the print settings that match the type and size of the envelopes Print the envelopes Guidelines to remember Never load more than 15 envelopes at one time Align the envelope edges before inserting them Avoid envelopes that have clasps or windows Avoid envelopes that are shiny or embossed envelopes with thick irregular or curled edges or envelopes that are wrinkled torn or otherwise damaged If your s
38. in this User s Guide If you are still having problems with the software installation call an HP authorized dealer or HP Customer Care For the phone number of the HP Customer Care Center nearest you see page 43 34 Getting Help When Things Go Wrong in Why won t it print What is the problem Possible cause To solve the problem may be a loose connection 2 Make sure that all cable connections are secure You may not have any paper Double check that the media is placed in the in the IN tray IN tray correctly The printer s top cover may be Close the printer s top cover open A problem may exist with one If the Print Cartridge Status Light amp is of the print cartridges blinking lift the printer s cover check the Print Cartridge Status Verify that the print cartridges are installed properly See page 1 The printer may be slow If the Power Light o is blinking the printer is in the process of printing Be patient The printer is waiting for you If the Resume Light is flashing press the to press the Resume Button l Resume Button 5 There may be a paper jam 1 Pull the paper out of either the IN tray or the OUT tray 2 Press the Resume Button on the front of the printer 3 If you were printing labels make sure a label did not become unglued from the label sheet while going through the printer 4 If the paper jam has cleared print your document again 5 f the paper jam hasn t cl
39. ing DeskJet 840C Drag the document you want to print to the desktop icon of the printer you want to use Click the icon of the HP DeskJet printer you want to use and choose Set Default Printer from the Printing menu The Print command will send your documents to this printer until you select a new default printer If you switch printers check your document before you print it to see whether the formatting or pagination changed Using Your Printer Software Desktop Printing Desktop printing is useful when you have a number of documents to print at once or when you have a document that is already formatted for printing on a particular printer There are two methods to print documents from the desktop To perform desktop printing either Dragthe icons of the documents you want to print to the desktop icon of the printer you want to use OR Select the icons of the documents you want to print then choose Print from the File menu When the Print dialog box appears select your print options then click the Print button Checking Printer Status You can tell the status of a printer by looking at its desktop icon Description Description Idle printer default 3 Printing stopped on O l Wes srr default printer DESKJET 540C 3 Idle printer not default 7 Error on default printer 7 32 Z T b DESKJET 540C DESKJET 540C Printer not available or connected Printing on default printer DESKJET 540C DESKJET 540C
40. insert the CD and try again If this doesn t solve your problem Try inserting a CD that you know works If that CD doesn t work you may need to replace your CD player If other CD s work but the printer software CD doesn t you may have a damaged CD You can download the printer software from the HP Customer Care web site www hp com support home products If you don t have Web access contact HP Customer Care See page 43 to locate the phone number nearest you Go to your Extensions Manager to ensure the Apple CD extension is turned on 33 What is the problem The software did not install correctly Possible cause There may be a conflict with your virus protection program OR There may be a conflict with another software program OR Your printer software didn t install properly O Getting Help When Things Go Wrong Eo l The printer software won t install what s wrong continued To solve the problem Uninstall your printer software Insert the printer software CD into your computer select Uninstall from the Installer then repeat the installation procedure Close any virus protection programs that are active If you have been using Apple s QuickDraw GX software turn it off Your HP DeskJet printer is not compatible with QuickDraw GX Exit all of your software programs Reinstall the printer software See the Install Printer Software step on the Quick Start Poster or see page 5l
41. inter Hewlett Packard recommends using only genuine HP supplies for HP DeskJet printers including genuine factory filled HP print cartridges Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage of HP printer warranties Note When buuing replacement print cartridges check the part numbers carefully The print cartridge numbers for the 840C 842C and 843C printers are O Black HP No 15 equivalent to C6615 Series e Tri Color HP No 17 equivalent to C6625 Series 32 Troubleshooting Tips tting Help When Things Go Wrong It s frustrating when things go wrong but the following pages contain tips that can help you determine what the problem is and how to fix it Be sure cable connections are secure Check if your question is similar to those listed below and then follow the instructions found in that section The printer software won t install what s wong See pages 33 34 E il Why wont it print See pages 35 37 What do the flashing lights mean See page 38 eo Is there a problem with your printout See page 39 Le E The printer software won t install what s wrong What is the problem Possible cause inserted a CD but the The CD wasn t properly computer couldn t read it inserted OR The CD player may be damaged OR The CD may be damaged OR The CD ROM extensions may be turned off To solve the problem Re
42. ion black 52 color 52 true type text 52 restart printing 12 resume button 52 resume light 52 revert to default button 7 S saturation 1O save settings button 7 scaling 6 select panel 25 selecting a default printer 4 setting up printer vi setup problems 33 34 size media 53 specifications 53 software compatibility 52 software see printer software sort the order of print jobs 12 specifications 52 speed printing 52 status print cartridge status light 1 stop printing 12 stuck paper see paper jams supplies 45 ordering 45 paper and other media 46 part names and numbers 45 T tablet binding 23 technical support 42 transfers printing 20 transparencies ordering 46 printing 19 trays envelope slot 15 IN 53 IN tray 2 OUT 53 OUT tray 2 troubleshooting see problems true type text resolution 52 two sided printing 23 U updates for software 42 urgent print requests 12 USB connection 4 user s guide ordering 45 Utility window 29 utility window 24 25 29 31 W warranty extensions 44 statement 56 web site vii web sites 33 37 45 47 weight paper 53 printer 52 recommended media 53 59 Environmental Statement Hewlett Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured shipped and used Hewlett Packard has also developed processes to minimize the
43. ip a clean cotton swab into distilled water and squeeze any excess water from the swab Clean the face and edges of Do NOT clean the print cartridge as shown nozzle plate DO NOT wipe the nozzle plate Inspect the cartridge for fibers on the face and edges If fibers are still present N repeat the cleaning process Clean Repeat the cleaning process for the other print cartridge Once you ve removed the print cartridges make sure that they are not outside of the print cartridge cradle Longer than 30 minutes 30 Using and Caring for Your Print Cartridges Manually Cleaning the Print Cartridge Cradle Using clean moistened swabs wipe the underside of each wall of the cradle Repeat until no ink residue is seen on a clean swab Reinsert the print cartridges then close the printer s top cover Make sure white paper is loaded into the IN tray Reinsert the electrical power cord into the back of the printer Print a test page Double click the HP DeskJet 800 Series Utility icon in the Utilities folder on your hard drive s main directory click the Test panel then click the Test button Note If streaking still appears repeat the procedure until the test printout is clean You will find additional maintenance tips at http www hp com support home products 3l Using and Caring for Your Print Cartridges Damage Resulting from Refilling the Print Cartridges To get the best performance from your pr
44. l us direct and connect with a service technician who specializes in your m product and who can typically answer your questions in one phone call See page 43 in this User s Guide for phone numbers Acknowledgments Apple the Apple logo AppleTalk ColorSync the ColorSync logo Finder Mac Macintosh MacOS PowerBook Power Macintosh and QuickDraw are trademarks of Apple Computer Inc registered in the U S and other countries Notice The information contained in this document is subject to change without notice Hewlett Packard Company makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing performance or use of this material All rights reserved Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hewlett Packard Company except as allowed under the copyright laws No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Edition 1 September 1999 Copyright Hewlett Packard Company and Apple Computer Inc 1999 Portions Copyright 1989 1999 Palomar Software Inc HP DeskJet 800C Series Printers includes printer driver technology
45. log box 6 paper metric sizes 53 minimum margins by type 54 specifications 53 supplies 46 weight of 53 paper guides 2 paper jams clearing 35 38 paper size 6 paper sizes and minimum margins 54 by paper type 53 paper tray capacity 53 paper trays capacity vii IN tray 2 OUT tray 2 positions 2 paper type quality panel 9 parts numbers 45 ordering 45 supplies 45 pausing holding a print job 12 posters printing 9 posters printing 22 power adapter vi button 52 consumption 52 cord vi cord ordering 45 light 52 print at a specific time 12 print button 7 print cartridge status 26 print cartridge status light 52 print cartridges cleaning 28 29 30 damage from refilling 32 light 27 ordering 45 part numbers 45 problems 27 28 recommended temperatures 28 replacement 27 status 26 status light 1 storing 28 using 28 print dialog box 7 print margins 54 print modes best 9 52 draft 9 52 high res photo 9 normal 9 52 print problems 29 print problems see problems print quality vii cleaning print cartridges 29 improving 40 problems 40 using refilled print cartridges 32 print quality problems 29 print speed vii best mode 52 draft mode 52 normal mode 52 specifications 52 print technology 52 printer accessories vi 45 cable parallel 45 USB 45 cleaning 3 components vi connections 35 controlling 1 4 dimensions 52 driver updates see software up dates drivers see printer software list of parts vi mainten
46. lp please make sure that SY HP Customer Care Repair 1 You have checked your Quick Start Poster and If your HP printer is ever in need of repair simply this User s Guide for installation and call the HP Customer Care Center A trained troubleshooting tips service technician will diagnose the problem and coordinate the repair process for you This service is free during your printer s standard warranty Beyond the warranty period repairs are charged on 3 IF you cannot solve your problem using the a time and materials basis above then call HP Customer Care while you re in front of your computer and printer Before you call be sure you have the following information NJ You have checked HP Customer Care Online see page 42 for product help ES HP Customer Care by Phone Your printers serial number the label is on Within the period specified below from the time of the printer s bottom your purchase telephone support is provided to you free of charge However if you are calling long distance long distance charges may apply Your printers model number the label is on the front of the printer Free Phone Support Period Your Free Phone The model of the computer Support Period is North America amp Canada None fee based The version of the printer and software program if applicable Asia Pacific 90 days SS Then we can help you with your questions In This Region 43 Getting Help Whe
47. n Things Go Wrong See the list below for your country s HP Customer Care Center phone number Africa Middle East Argentina Australia Austria Belgium Dutch Belgium French Brazil Canada Chile China Czech Republic Denmark Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland Israel Italy Japan Tokyo Japan Osaka Korea Malaysia Mexico D F Mexico Guadalajara Middle East Africa Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U S Venezuela Venezuela Caracas 41 22 780 4111 541 778 8380 61 3 8877 8000 43 0 660 6386 32 0 2 62688 O6 32 0 2 62688 07 011 829 6612 905 206 4663 800 36 0999 8610 65645959 42 2 471 7321 45 0 39 294099 358 9 2034 7288 33 0 143623434 49 0 180 532 6222 301 689 64 1 800 96 7729 36 1 252 4505 91 11 682 60 35 6221 350 3408 353 0 1662 5525 972 9 9524848 39 0 2 264 10350 8 3 3335 8333 81 6 6838 1155 02 3270 0700 03 2952566 258 9922 01 800 472 6684 41 22 780 4111 31 0 20 606 8751 09 356 6640 47 O 22 116299 65 272 5300 48 22 519 06 OO 351 0 1 318 OO 65 7095 923 50 OI 65 272 5300 34 9 02321 123 46 0 8 6192170 41 0 84 8801111 886 2 2717 0055 66 2 661 4011 90 1224 59 25 AA 0 171 512 5202 208 344 4131 800 47 888 207 8488 After the Free Phone Support Period You ca
48. n still get help from HP for a fee Prices are subject to change without notice HP Customer Care Online help see page 42 on the internet is still available for free For quick questions in the United States only call 900 555 1500 The charges are 2 50 per minute and begin when you connect with a support technician For calls from Canada or for calls in the U S that you anticipate might be longer than ten minutes in length call 300 999 1148 The fee is US 25 per call charged to your Visa or MasterCard If during your phone call it is determined that your printer requires repair and you are within your printer s Limited Warranty period see page 56 Printer you will not be charged for the phone support service However for countries where the above toll free phone numbers are not available the regular Long distance charges may apply Extended Warranty Options If you would like to extend your printer coverage beyond the one year factory warranty you have the following options Consult your reseller to get extended coverage If your reseller does not offer service contracts please call HP directly and ask about our HP Service Agreements In the U S call 800 446 0522 in Canada call 800 268 1221 For HP Service Agreements outside the U S and Canada contact your local HP Sales Office Supplies and Accessories Printer Quick Start Posters and User s Guide for Macintosh Printer Supplies Fo
49. negative impact of the disposal of the printer at the end of printing life Reduction and Elimination Paper Use The printers automatic manual two sided printing capability reduces paper usage and the resulting demands on natural resources This printer is suited for the use of recycled papers according to DIN 19 309 Ozone Ozone depleting chemicals such as CFCs have been eliminated from Hewlett Packard manufacturing processes Recycling Design for recycling has been incorporated into this printer The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair Plastic parts have been primarily designed in no more than two colors to enhance recycling options A few small parts are colored specifically to highlight customer access points Printer Packaging The packaging materials for this printer have been selected to provide maximum protection for the least cost possible while attempting to minimize environmental impact and facilitate recycling The rugged design of the HP DeskJet printer assists in minimizing both packaging materials and damage rates Plastic parts All major plastics and plastic parts are marked according to international standards
50. nt operating 52 F Fax printing problems 36 FCC statement 55 Features vii foreground printing 11 G general panel 8 getting help See help grayscale 10 greeting cards printing 14 17 H help electronic vii HP customer care 43 information sources vii on the printer vii technical support 42 web sites and user forums vii high res photo mode 9 HP color matching 1O HP customer care 43 I O interface 52 icons printer status 5 IN tray 2 capacity of 53 index cards printing 17 ink density 40 ordering 45 streaking 29 ink cartridges cleaning 30 ordering 45 installing printer software 33 34 problems 33 34 software 33 iron on transfers ordering 46 printing 20 J jams see paper jams L labels choosing types to use 53 paper jams with 35 printing 18 Layout panel 9 LED indicator statement 55 lights online 1 print cartridge status 1 26 27 resume 1 57 Index maintenance print cartridges 26 printer 3 manual two sided printing 23 margins banners 54 minimums by paper type 54 media size 53 media weight recommended 53 media see paper metric paper sizes 53 modes best 9 52 draft 9 52 high res photo 9 normal 9 52 printing speeds 52 N noise printer 3 noise emissions 53 normal mode 9 52 print speed 52 O online support web site vii operating environment 52 ordering parts and accessories 47 supplies 45 OUT tray 2 53 P page orientation 6 page setup dia
51. nting Possible cause You may have forgotten to remove the vinyl tape from the print cartridge You may have the incorrect Image setting in the Color panel of the Print dialog box Your print cartridges may be out of alignment You may have forgotten to raise the OUT tray You may have problems with the paper You may have problems with your banner software You may have selected the wrong paper orientation To solve the problem Make sure that you have removed the protective piece of vinyl tape on each of the print cartridges See Replacing Print Cartridges on page 26 Click the Revert to Defaults button in the Color panel of the Print dialog box See Color on page 10 If the color and black ink aren t lining up on the printed page go to the HP DeskJet 800 Series Utility located in the Utilities folder in your hard drive s main directory Click the Calibrate panel then click the Align button See HP DeskJet Utility Window on page 24 Make sure that the OUT tray is up IF several sheets Feed into the printer together unfold and refold the paper IF the paper creases going through the printer the paper might be unsuitable for banner printing Make sure you selected the paper size U S Letter Banner or A4 Banner on the Page Setup dialog box See Page Setup Controlling Page Layout on page 6 Make sure you have selected the correct Binding option in the Layout
52. oftware program includes an envelope printing feature follow those instructions instead of the procedure here 16 EP Using Your Printer Software e Printing Cards want to print Cards index business and other small media 6410039 HP print settings to choose Page Setup Paper Size Choose appropriate card size Orientation Choose Portrait icon Paper Type Quality Paper Type Choose Plain Paper Print Quality Choose Normal Layout Pages per Sheet 1 Print Both Sides Unchecked should Pull out the IN tray Slide out both of the paper guides and remove all paper from the IN tray Insert up to 30 cards into the IN tray as far as they will go Slide the paper guides snugly against the edges of the cards Make sure the IN tray is pushed in Choose the print settings that match the type and size of the cards Print the cards Guidelines to remember Align the edges of the media before inserting For ease of loading small cards pull out the IN tray and raise the OUT tray After you have inserted the cards lower the OUT tray 17 CP Using Your Printer Software Printing Labels want to print Za 6410014 HP print settings to choose Page Setup Paper Size Choose A4 or Letter 8 5x11 in Orientation Choose appropriate orientation Paper Type Quality Paper Type Choose Plain Paper Print Quality Choose Normal Layout Pages per Sheet 1
53. one print cartridge in the cradle 26 Using and Caring for Your Print Cartridges To replace a print cartridge 5 6 7 8 9 Press the Power Button to turn on the printer The print cartridges move Unplug the power cord from the back of the printer Open the top cover and raise the cradle latch Lift the print cartridge out of the cradle and discard it Keep print cartridges out of the reach of children Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape Do NOT touch the ink nozzles Remove the protective vinyl tape Do NOT touch or remove the copper contacts Do NOT touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connection Also do NOT remove the copper strips these are required electrical contacts Push the print cartridge firmly straight down into the print cartridge cradle Close the cradle latch When the latch is fully closed you will hear a click Load plain white paper in the IN tray Plug in the power cord in the back of the printer 10 Close the top cover ll If the Print Cartridge Status lof Light continues to blink after you install the new print cartridge check the part number on the print cartridge to ensure you installed the correct one 27 Using and Caring for Your Print Cartridges Storing Print Cartridges To maintain excellent
54. ose top cover 50 Setup Instructions 4 Connect USB Cable You can connect to any USB port AUSB cable such as an HP USB Compliant Interface Cable part number C6518A should be purchased separately a Lift open the cable access door on the back of the printer b Plug one end of the USB cable into the USB port on the printer C Plug the other end of the USB cable into the USB port on the computer 5 Install Printer Software a Insert the HP Printer Software CD into your CD ROM drive b Double click the HP DeskJet Mac Installer icon HP DeskJet lac Installer C Follow the on screen instructions to complete the installation Your computer will restart when the installation is complete d After your computer restarts the HP DeskJet Utility Select Printer dialog box opens Follow the instructions in this dialog box to select the HP DeskJet 800 Series printer 5 Specifications DeskJet 843C model no C6414C Black Text Print Speed Draft 9 pages per min Mixed Text with Color Graphics Print Speed Draft 6 5 pages per min Duty Cucle 1 000 pages per month DeskJet 840C model no C6414A DeskJet 842C model no C6414B Black Text Print Speed Draft 8 pages per min Mixed Text with Color Graphics Print Speed Draft 5 pages per min Duty Cucle 1 000 pages per month The following apply to the HP DeskJet 840C 842C and 843C Series printers Black TrueType Text Resolution depends on pape
55. ound to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions can cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help LED Indicator Statement The display LEDs meet the requirements of EN 60825 1 COMBI HRAMESESEREE Bits VCC OBE ILHRO lt FSABIRRSZE CT OBL FER TERTACE ABHNELTWETA COBBAN OA LEV as LSI LAO EAAS t SERS ATTIE AYET BY LY FRU SEA oOTELUORY OLT PEL ASA eullie As 2141 Qo 212l 82302 MAHANA APIO SLI AR PROA MA re E RUA HATS a3rlA a HII ARS AP ALUS BA 2121 ol 2012 ulei amp o sc ausa A
56. r on and off Using a power strip surge protector or a wall mounted switch to turn the printer on and off may cause premature printer failure Using Your Printer Paper Trays IN Tray You place paper and other media types for printing in the IN tray Pull out this tray for easy loading Once you insert the media you want to use slide the paper guides so they rest snugly against the media Be sure to slide all media as far as it will go into the IN tray Length paper guides Sy 6410006 Width paper guide OUT Tray The printer sends its completed pages to the OUT tray The OUT tray has two different positions Up For ease of loading media in the IN tray Down For printing flip the OUT tray down Be sure to slide both paper adjusters to fit snugly against the ilia OUT tray down 6410008 paper s edges Make sure the paper lies flat in the tray and that the paper fits under the tab of the length paper Paper guides snug guide IN tray pushed in Using Your Printer Basic Printer Maintenance Because the printer ejects ink onto the paper in a fine mist ink smudges will eventually appear on the printer case To remove smudges stains and or dried ink from the exterior of the printer use a soft cloth moistened with water When cleaning your printer keep these tips in mind Do not clean the interior of the printer Keep all fluids away from the interior Do not use household cleaners or det
57. r ordering information see page 47 Part Name Part Number interface Cables Most HP printer documentation is available HP USB Compliant Interface Other Replaceable Parts DJ840C Series Printer Cleanout Access Door Assembly C6413 60001 for viewing and printing at http Cable C6518A www hp com support home products Print Cartridges Part Number O Black HP No 15 or Quick Start C6615 Series Language Poster User s Guide Tri color HP No 17 or Dutch C6419 90010 C6419 90002 C6625 Series English C6419 90009 C6419 90001 Power Adapter gore nm French C6419 90009 C6419 90003 German C6419 90010 C6419 90004 Power Cords Italian C6419 90010 C6419 90005 US Canada Brazil Latin Portuguese C6419 90009 C6419 90006 America Saudi Arabia 8120 8330 Spanish C6419 90009 C6419 90007 Japan 8120 8336 Swedish C6419 90010 C6419 90008 Singapore Malaysia Hong Kong 8120 8719 South Africa 8120 8347 India 8120 8345 Argentina 8120 8434 Australia 8120 8337 China Taiwan Philippines 8120 8346 Korea 8120 8339 Europe Jordan Lebanon North Africa Israel Russia Baltic countries Thailand Indonesia Caribbean Latin America 8120 8340 U K Middle East 8120 8341 45 Supplies and Accessories Paper and Other Media Availability of special media varies by country Part Part Paper Type Description Paper Type Description per Jp ve Number per JP P Number HP Bright White InkJet Paper HP Matte Greeting Cards White Quart
58. r type Draft 300 x 600 dpi Normal 600 x 600 dpi Best 600 x 600 dpi Color Resolution depends on paper type Draft 300 x 600 dpi Normal Color Layering Best Color Layering Print Technology Drop on demand thermal inkjet printing Software Compatibility USB Connection MacOS version 8 1 or later Approximate figures Exact speed will vary depending on the system configuration software program and document complexity System Requirements USB Connection PowerPC MacOS computer with a USB port MacOS version 8 1 or later 32 MB RAM 8 MB minimum available hard disk space Buttons Lights Print Cartridge Status Light Resume Button and Light Power Button and Light I O Interface Universal Serial Bus Dimensions 446 mm wide x 185 mm high x 335 mm deep 17 56 in wide x 7 2 in high x 13 8 in deep Weight 5 5 kg 12 Lb without power supply and print cartridges Operating Environment Maximum operating temperature 41 to 104 F 5 to 40 C Humidity 15 to 80 RH noncondensing Recommended operating conditions for best print quality 59 to 95 F or 15 to 35 C 20 to 80 RH noncondensing Storage temperature 40 to 140 F 40 to 60 C Power Consumption 5 watts average maximum when off 5 watts average maximum non printing 25 watts average maximum when printing Power Requirements 100 to 240 VAC 10 50 60 Hz 3 Hz Input Voltage Input Frequency Automatically accommodates the world wide ran
59. ter contact your local HP Sales Office and ask for the HP InkJet Printer Family Paper Specifications Guide HP part number 5961 0920 46 Supplies and Accessories Ordering Information To order printer supplies or accessories call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service In the U S you can buy supplies and accessories directly from HP at www hpshopping com or call the HP Shopping Village at 1 888 999 4747 Argentina 54 1 787 7100 Fax 54 1 787 7213 Hewlett Packard Argentina Monta eses 2150 1428 Buenos Aires Argentina Australia New Zealand 03 895 2895 China Resources Bldg 26 Harbour Road Wanchai Hong Kong Austria South East Area 43 0222 25 OOO ext 755 Fax 43 0222 25 OOO ext 610 Hewlett Packard Ges m b H Ersattzteilverkauf Lieblg 1 A 1222 Wien Belgium 02 778 3092 or 3090 3091 Fax 02 778 3076 Hewlett Packard Belgium SA NV 100 bd de la Woluwe Woluwedal 1200 BRUXELLES Brazil Centro de Informacoes HP Grande Sao Paulo 822 5565 Demais Localidades 0800 157751 Fax O11 829 7116 Centro de Informacoes HP Hewlett Packard Brasil S A Caixa Postal 134 Rua CLodomiro Amazonas 258 CEP 04534 011 Sao Paulo SP Canada 800 387 3154 905 206 4725 Fax 905 206 3485 3739 Hewlett Packard Canada Ltd 5150 Spectrum Way Mississauga Ontario LAW 5Gl Toronto 416 671 8383 Chile 56 2 203 3233 Fax 56 2 203 3234
60. tinue working C Background Printing gt 1 while printing Foreground for UR int in O Foreground Faster printing Background Print Time Urgent Normal Click the button that Q Print at 4 29 99 9 12 AM matches the desired O Put document on hold timing for your print job Save Settings Revert to Defaults 1 GP Using Your Printer Software The following table describes additional features available when using background printing To access these features from the desktop double click the HP DeskJet 840C Series printer icon Background Printing Options Instructions Delete a print job Select the job title or icon then click the Trash icon or Drag the document s icon to the Trash on your desktop These methods delete only the print job not the document itself Hold pause a printjob Select the job title or icon then click the Pause button The print request will pause until you select its title again and click the Resume Button or Drag the document icon to the Waiting to Print list of documents Mark a print request Select the job title or icon then click the small clock Urgent In the dialog box that appears click Urgent This moves the print request to the top of your print list Print at a specific time Select the job title or icon then click the small clock In the dialog box that appears click At Time then set the time and date to print Sort ch
61. tray Choose the print settings that match the type and size of the photo paper 8 Print the photos HP print settings to choose Guidelines to remember Page Setup For best results use HP Premium Photo Paper Glossy Paper Size Choose appropriate paper size or HP Premium Photo Paper Matte or Glossy Orientation Choose appropriate orientation The photo needs to be in electronic digital form before you can print it Take a digital picture scan a Paper Type Quality photo or have your local camera shop provide an Paper Type Choose photo paper type electronic file of your photo Print Quality Choose Best Remember to lower the OUT tray once the photo paper is loaded Layout After selecting your paper type choose the Pages per Sheet 1 appropriate paper size from the pull down menu Print Both Sides Unchecked 13 GP Using Your Printer Software Printing Greeting Cards and Hagaki want to print should 1 Slide out both of the paper guides remove all paper from the IN tray slide out the IN tray and flip up the OUT tray Insert up to 30 cards into the IN tray as far as they will go Slide the paper guides snugly against the edges of the cards e 7 Make sure the IN tray is pushed in and flip down the ms OUT tray Choose the print settings that match the type and size of the cards Print the cards HP print settings to choose Guidelines to remember Page Setup For best results use HP
62. tructions for installing patches or upgrades provided that all other products e g hardware software firmware used in combination with such HP Product s properly exchange date data with it The duration of the Year 2000 warranty extends through January 31 2001 56 accessories vi 45 automatic two sided printing layout panel 9 B background printing 11 12 banners choosing paper for 21 53 metric sizes 53 minimum margins 54 ordering 46 printing 21 problems 41 best mode 9 52 print speed 52 bi directional cable vi black and white printing 10 book binding 23 brightness 10 buttons cancel 7 power 1 28 38 print 7 resume 1 19 35 38 revert to default 7 save settings 7 C cables ordering 45 parallel vi recommended vi USB vi cancel button 7 capacity paper tray vii cards choosing paper for 53 metric sizes 53 minimum margins 54 printing 14 17 specifications 46 change printers 12 change the order of print jobs 12 cleaning print cartridges 29 printer 3 color panel 10 color resolution 52 color tone 10 colorSync 10 computer controlling from 1 4 connections USB 4 customer support 42 D default printer 4 delete a print job 12 desktop printing 5 dimensions 52 door rear access 35 38 draft mode 9 52 print speed 52 drivers see printer software duty cycle 52 E energy usage 52 envelopes choosing 53 metric sizes 53 minimum margins 54 printing single 15 printing stack 16 environme
63. uick Start Posters and User s Guide for Macintosh 45 Paper and Other Media eee c cece cee ence een cece eens A6 Ordering Information eee e eee eee ce eee e eee n ences 47 SetUp NSUCHONS oes irte Teo FORE FI Ein ennaa 49 PE CANONS e reevPRPIESPPTIeEPROPPekuqPePRI PPP MVP 52 Legal Information cc cece e eee cece eee e eee oo 55 Table of Contents Regulatory Notices 0 cece cece cece cece cece eee ee eee roo 55 Limited Warranty Statement esses eere 56 HP Year 2000 Warranty cece eee eee cece eee eee e co 56 gt Introduction Thank You For Buying an HP DeskJet Printer Here s what comes in the box If something is missing talk to your HP dealer or call HP Customer Care See HP Customer Care by Phone on page 43 for the appropriate telephone number Printer Power adapter 6410020 Black print Color print Printer software Power cord cartridge cartridge CD and or diskettes Note You will need to buy a USB to USB printer cable to connect your HP DeskJet printer to your computer See page 45 for ordering information vi Introduction Special Features of Your HP DeskJet Printer Your new HP DeskJet printer is equipped with special features Stunning photo quality through HP s Color Layering Technology Laser quality black text Excellent print quality on plain paper Uncompromising performance with print speeds of up
64. umed Energy consumption can be prevented by turning the printer power off then disconnecting the end of the printer power cord from the electrical source
65. ur computer must support USB You will need a USB compliant interface cable such as HP Part Number C6518A Your computer must be turned on and running MacOS 8 1 or higher 1 Plugin Electrical Power Cord 2 Load White Paper a Pull out the IN tray and slide the paper guides out as far as possible to make room for the paper If desired flip up the OUT tray for a better view of the IN tray b Puta stack of paper into the IN tray print side down You can insert up to 10 mm 3 8 inch at a time C Push the paper toward the back of the paper tray until it stops d Slide both paper guides to fit snug against the paper s edges e Slide the IN tray all the way back in If it is up flip down the OUT tray 49 Setup Instructions 3 Insert Print Cartridge a b Press Power Button b to turn on printer Remove vinyl tape from print cartridges Do NOT touch or remove copper strip on print cartridges Open top cover For each print cartridge lift the cradle latch inside the printer With the copper electrical contacts toward the rear of the printer and the print cartridge held verticallu push the print cartridge firmly down into the cradle Insert the black print cartridge in the right cradle and insert the tri color print cartridge in the left cradle You must insert both print cartridges for the printer to operate Close the latches You will hear a click and feel resistance when the cradle is pushed down Cl
66. wastes ink and shortens the life of the print cartridge If You See Ink Streaks Clean the print cartridges and the print cartridge cradle by following the instructions below 1 Double click the HP DeskJet 800 Series Utility icon in the Utilities folder on your hard drive s main directory 2 Click the Clean panel then click the Clean button If this does not prevent streaks follow the instructions for Manually Cleaning the Print Cartridges below Be careful not to get ink on your hands or clothing Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to properly clean the print cartridges and cradle you will need distilled or bottled water and cotton swabs or a similar lint free absorbent material that will not stick to the cartridges 29 Using and Caring for Your Print Cartridges Manually Cleaning the Print Cartridges 2 3 7 Press the Power Button to turn the printer on then lift the top cover After the print cartridges move to the center and stop unplug the power cord from the back of the printer Keep new and used print cartridges out of the reach of children Remove the print cartridges and place them wide side down on a piece of paper Do NOT touch the print cartridge ink nozzles or copper contacts Touching these parts will result in clogs ink failure and bad electrical connection Also do NOT remove the copper strips these are required electrical contacts D

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