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Hotpoint WMA5 User's Manual

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1. Off The Programme End light will go out We also recommend that you switch off the electricity and water supply DO NOT try to open the door when the Door Machine position WARNINGS DO NOT allow DO NOT overload During the wash DO NOT open the children to play the appliance cycle remember dispenser drawer with the appliance It may damage the that the door glass during any or tamper with the laundry and reduce may become hot to programme controls the quality of the wash the touch Locked indicator light is on If you stop a programme part way through a wash or there is a power cut take care when opening the door the machine may contain hot water Troubleshooting More Troubleshooting information and general product advice can be found on our website visit www theservicecentre co uk help Indicator Lig The Door Locked indicator light If the Door Locked indicator light is flashing Shut the door firmly until it clicks The Door Locked indicator light should now stay on Do not avenond te machine MY MACHINE MAKES A kg NOISE OR VIBRATES IN A In addition to reducing the quality of the wash this may also SPIN PROGRAMME damage your laundry and the machine MY MACHINE WILL NOT START THE DISPENSER WILL NOT CLOSE PROPERLY MY MACHINE DOES NOT PUMP OUT WATER i If the door will not
2. INSTRUCTIONS on INSTALLATION amp USE for WMA5 Hotpoint recommends for your own safety and to ensure you get the best possible results from your ghly g Machine you read through this booklet and follow these steps t Electrical Guide STEP 1 Choose a location for your washing machine where possible on a solid floor with the electrical sockets and water supply taps easily accessible Allow sufficient space 600mm width 600m depth and 900mm height DO NOT install in a bath or shower room WARNING This appliance must be earthed mi e STEP 2 Installation Guide Dispose of packaging material in a safe place and remove any labels Please read through thoroughly to ensure you understand each stage before you begin Remember you may be charged for a service call if a problem with your washing machine is caused by incorrect installation or misuse STEP 3 Dispenser Drawer Read through this section to familiarise yourself with the different compartments within the dispenser drawer Hotpoint recommend the Persil range of detergent products NOTE Always follow manufacturer s dosage recommendations Programme Selector Dial A wash chart is provided to help you to select your required programme Examples given for the maximum washing load weight for different fabric types STEP 5 Using your Machine How to start your selected program
3. This means that the machine cannot fill Check that the water supply is turned on and that the inlet hoses are not kinked Is the machine plugged in and switched on SUDS ARE COMING FROM THE DISPENSER DRAWER The Active indicator light is flashin Do not use the machine if the item to be washed does not have underneath the fa a Sarara washing analy sie machine Is the socket OK Test with E recommend that you do the another appliance to check See STEP 2 Installation Is the standpipe or household 4 If the Active indicator light is flashing drain blocked This means that the programme selector dial has been e moved since the programme started following Clear any blockages that have Check the correct amount of Return the dial to the original selection pretreat awkward stains with H dusted the fe been found p suitable detergent has been used washable treatments one youre Husted t g ect 0 Is the fuse in the plug OK a refer to manufacturer s Do not wash any items that have stabilise he mechinet You may need to call ina recommendations iously bi a ted with ar plumber If you have used the wrong type of praon ly been treated wi Plug the machine in and Is the machine connected to detergent select a Rinse programme solvents i i i 3 n 7 turn the socket switch on a sink waste system Close zips fasten belts tie strings See STEP
4. You cannot alter the options once the machine is running NOTE Remember to cancel buttons after use Half Load use this option to Economy use this option to Save money and time on smaller loads Save money and time on lightly soiled loads This option reduces both the amount of water and energy you This option will save you energy by using water from your use in addition to reducing the programme time domestic hot water supply without any further heating unless you have chosen programmes A J and L which will wash in cold water Automatic Features Unbalanced load warning Your machine has an inbuilt feature to prevent it spinning with an unbalanced load This will minimise excessive vibration and prolong the life of the machine Before each spin the machine senses the load within the drum and if the machine considers the load to be unbalanced it will not automatically spin Instead the machine will try to redistribute the load to achieve balance by tumbling backwards and forwards If it is unable to balance the load after the fifth attempt the machine will abort the spin process and the load will still be wet at the end of the programme If this safety feature is encountered you can spin the load after first opening the door redistributing the load and selecting a fast or slow spin only programme In the case of small loads or single items you may try adding some extra items of a comparable size to help balance the loa
5. 2 Installation y to flush out your machine and close press studs to prevent A Is steam coming tangling Empty ALL objects from pockets as they may damage the clothes and the machine from the dispenser drawer If possible use another socket for the machine Check the blocked end of the under sink drainage unit has been cut off NOT ALL OF THE DETERGENT HAS BEEN FLUSHED AWAY If your machine is still not working MY LAUNDRY HAS NOT If not replace it see STEP 1 The machine is designed to contact SPUN DRY Electricity Supply release steam from the dispenser Repair Service and Information Desk drawer during hot washes Check that your water supply UK 08709 066 066 taps are turned on fully Republic of Ireland 1850302 200 Check the inlet hoses are not kinked Check the feet have been levelled You will be asked for the following details Name and Address Post J Code Telephone Number Date of Purchase Colour and Model Serial There has been an LJ Numbers which can be found on unbalanced load ana the machine You may need cold fill adaptor the inside of the goor 12 ODU NOLS PIN to run your machine as cold fill Clear and precise details of the query See Automatic Features STEP 6 uals E ps A only See Installation STEP 2 or fault Was a short spin programme used on a non synthetic load WATER COLLECTS IN THE FA
6. selecting programme A amount of fabric add detergent to both the conditioner into the pre wash compartment I symbol compartment and the main wash compartment flower symbol H symbol Do not exceed the DO NOT use in drum dosing programme A maximum fill line devices with the Pre wash Programme Selector Dial IMPORTANT INFORMATION The temperature of the incoming water supply and selection of any Optional Wash Feature ie Economy will affect the programme times Turn the programme selector dial from Off to the programme you need Wash label Pre was E Fabric Prewash e Max Approximate dry load programme time 25 minutes Wash Programmes White cotton amp linen without special finishes 1 hour 40minutes 1 hour 50minutes Colourfast cotton without special finishes 2 hours 2 hours 20minutes Non colourfast cotton linen or viscose without special finishes 1 hours 30minutes 1 hours 45minutes Non colourfast cotton linen or viscose 1 hour 20minutes 1 hour 35minutes E JEJEJE Synthetics coloured nylon polyester acrylic and cotton mixtures cotton or viscose with special finishes coloured polyester and cotton mixtures 1 hour 5minutes 1 hour 15 minutes 15 a Acrylics acrylics and tri acetate blends of these fabrics with wool polyester and wool blends 40 50minutes I ate yo Wool Shrink resistant ma
7. BRIC DISPENSER COMPARTMENT Remember you will be charged for a service call to rectify a malfunction resulting from objects such as coins pens hair grips etc falling from pockets Limit the size of absorbent loads ie towels to 3kg 71b to give good washing and rinsing results Place small items in a wash bag Always follow the care label on items when choosing the wash programme Wash non colourfast items or really dirty laundry separately as they may affect other items Clean fabric dispenser drawer See STEP 3 The Dispenser Drawer If you have fitted a detergent flap ensure it is in the UP position if using powder See STEP 3 The Dispenser Drawer Remember you will be charged fora service call if a problem with your machine is caused by incorrect installation or misuse Did the water pump out If not see MY MACHINE DOES NOT PUMP OUT WATER Remember you will be charged for a service call for problems caused by incorrect installation non removal of transit bolts or packaging leaks from household pipework loose or blocked fill and drain hoses Washing items that DO NOT have a wash label or washing items that are not intended as machine washable and NOT emptying contents from pockets may cause pump or drain blockages or may damage components within the machine Getting to Know your Appliance Dispenser Drawe
8. LTHOUGH YOU MAY NEED TO JET eres PAT o f MOVE THE HOOKED END SUPPORT D an ae A Jf i be AN i Ifyou have no hot water supply ALONG THE GREY DRAINAGE HOSE Weny Sep Mae soon TT aie Me A cold fill adaptor is available from H E 2 on our local Hotpoint authorise DO NOT REMOVE IT h into the standpipe E f Se vervice Centre or by calling the i mU ort E s EER Ta Genuine Parts amp Accessories Hotline WHICHEVER DRAINAGE METHOD ff 800mm ult see KEY CONTACTS from floor YOU USE MAKE SURE THAT THE HOOKED END SUPPORT IS FIXED Standpipe height 2 LEVEL TO OR ABOVE THE PLUMBING minimum 500mm cut off the blocked ae hooked Atach me GREY INDICATOR LINE from the floor end of the under sink n9 Support at drainage nose to the a minimum under sink drainage see Getting to Know your Appliance drai age unit 800mm from unit securely using a the floor hose clip IF IT HAS NOT REMOVE IT NOTE YOU MAY NEED A SECOND PERSON TO HELP YOU RAISE AND LOWER THE APPLIANCE LEVEL CONNECT TO THE POWER SUPPLY READY YOUR MACHINE WILL BE NOISY IF THE TWO FRONT FEET ARE NOT PLUG YOUR MACHINE INTO AN ELECTRICAL SOCKET WHICH IS TO CHECK ALL PARTS OF THE INSTALLATION AND TO THOROUGHLY ADJUSTED SO THE MACHINE STANDS FIRM AND LEVEL EASILY ACCESSIBLE SWITCH ON CLEAN THE INSIDE OF YOUR MACHINE RUN PROGRAMME B refer to Programme Selector Di
9. No company is better positioned to offer an after sales service on a Hotpoint appliance than us the manufacturer As part of our commitment to you all Hotpoint appliances have the added benefit of a fully inclusive parts and labour guarantee for the first 12 months In addition to this you also have the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint engineer When the 12 months parts and labour guarantee expires we offer the following after sales service options Repair Service and Information Help Desk UK 08709 066066 www theservicecentre co uk Republic of Ireland 1850 302 200 Note Our operators will require the Model number and the Serial number of your appliance Available 364 days a year with a fast effective and value for money service We have the largest white goods repair service in the UK with over 1200 of our own fully trained engineers All repairs include a parts and labour guarantee for 12 months from the date of the repair If you require any information or have any questions about your appliance our operators are on hand with help and advice All this ensures that you will receive the best available after sales service possible Extended Warranties UK 08709 088 088 www theservicecentre co uk Republic of Ireland 1850 502 200 Whether you have just one or a number of Hotpoint appliances in your kitchen we offer two service cover plans to give you total peace of mind Re
10. al STEP 4 Turn one or both front feet NOTE Hotpoint recommend clockwise until the machine id WITHOUT ANY LAUNDRY extension leads are not used stands firm and level i and r te si The spring on each foot will F stop them coming loose Move your machine into position WITHOUT ANY DETERGENT take care not to trap or kink the hoses THIS WILL TAKE APPROXIMATELY 2hours TO COMPLETE STEP 3_ The Dispenser Drawer WARNING Do not put any items into the drawer other than detergents designed to be released from the drawer as they may cause damage or blockage Drawer release latch 2 Pre wash detergent compartment Maximum 200ml powder or 100ml liquid 3 Main detergent compartment Maximum 400ml powder or 200ml liquid 4 Grate 5 Fabric conditioner compartment 120ml maximum Dispensing Powder Detergent To achieve the best wash results the manufacturer s recommended amount of detergent should be measured and added to the main detergent compartment II symbol max 400ml Dispensing Liquid Detergent We recommend the use of a detergent dosing ball as provided by your detergent manufacturer Alternatively you can obtain a liquid detergent flap a barrier for the dispenser drawer Contact Hotpoint Genuine Parts and Accessories see Key Contacts Adding Fabric Conditioner Pre wash Programme A Pour the recommended aaa When
11. cal position and lift the fuse out To replace the fuse insert the fuse and push fuse holder down into the locked position Correct replacement is identified by colour coding or the marking on base of plug WARNING Do not use the plug unless the fuse holder is in the locked position and the top cover firmly replaced Changing the Mains Lead If you have damaged the existing lead and need a new one contact Hotpoint Service UK on 08709 066 066 or www theservicecentre co uk or in the Republic of Ireland on 1850 302 200 A charge will be made We strongly advised that fitting a new lead is carried out by a qualified electrician Seek professional advice if you need to use an extension lead Changing the Plug If you need to change your plug if it does not fit your socket isolate the machine from the mains supply Cut off the supplied plug and safely dispose of the discarded plug DO NOT plug into any other socket NOTE If you change the plug the colour of wires in the mains lead may not match the colour of the markings which show the different terminals in the plug You must wire it as shown below Green and yellow Earth wire to terminal marked E symbol or coloured green and yellow 13A ASTA approved fuse to BS1362 Brown Live wire to terminal Blue Neutral wire to marked U or coloured red terminal marked N or coloured black a CE marking certifies that this appliance conforms to the fo
12. chine washable wool woollen blankets Wool mixtures with cotton or rayon 1 hour 15minutes 1 hour 25minutes Medium 1 hour 15minutes 1 hour 25minutes Medium na Silk Printed acetate 55minutes 1 hour 5minutes Slow 4B Quick Wash for freshening up lightly soiled items Warning not for woollen silk or delicate items 35 45minutes Slow Cold wash cold fill only no heating action 25 45minutes 55minutes Stop Change programme Rinse and Spin Programme Rinse and Spin 3kg 30minutes Spin only Programmes Fast Spin Cotton 5 5kg 15minutes P Q Slow Spin Delicates 3kg 15minutes WEIGHT OF WASH LOAD Two examples of maximum wash loads for different types of fabric ozp Koli 2 Bath Towels 5 Shirts 6 Blouses 1 Pair of Pyjamas 4 Items of Underwear 5 5kg SYNTHETIC Children s Dresses Shirts Blouses Pair of Pyjamas Items of Underwear 3kg NOTE When the programme has finished return the programme selector dial to the Off position Using your Machine Option buttons Door Locked indicator light Active indicator light M Stop Change Programme WARNINGS In the unlikely event of something not working see Troubleshooting STEP 8 Programme End light Start button Off position Programme selector dial On Off Selecting a programme The mach
13. d A Typical Wash Programme Sort laundry into groups by washcare labels Load the machine making sure that the laundry is not trapped in the door required to the STEP 3 manufacturer s Close the door by dosage instructions pushing it until it clicks When all selections have been made press The Programme End light will go out and the start of a programme After a short time the Door Locked indicator light will illuminate If you need to cancel a programme once the machine has started see STEP 5 Using your Add detergent and fabric conditioner if dispenser drawer see Refer to the detergent see STEP 4 indicate that the Turn the programme selector dial from the Off position to the programme required The Programme End light will illuminate to kj a p e n ka Select any optional wash feature s that you may require by pressing the appropriate button s see STEP 6 indicator lights will show what you have chosen machine has power During the wash the Active and Door Locked indicator light will remain lit When the programme has finished the Programme End and Door Locked indicator lights will remain lit After a short time the Door Locked indicator light will go out You can then open the door To switch the machine off return the programme selector dial to the
14. ept microwaves selected integrated appliances and cooker hoods which have a one year guarantee provided that they are fitted by a Hotpoint engineer Guarantee terms and conditions Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the following provisions that your appliance Has been installed and used correctly in accordance with this instruction booklet Has been used solely for domestic purposes and is located on domestic premises ie not for commercial or trade use Has been properly connected to a suitable electrical supply voltage as stated on the appliance rating plate Has not been subject to misuse accident modified or repaired by anyone other than one of our own service engineers For pre purchase information on any other Hotpoint product Cro call 08701 50 60 70 or visit www hotpoint co uk Recycling amp Disposal Ge Information As part of Hotpoint s continued commitment to helping the environ ment Hotpoint reserves the right to use quality recycled components to keep down customer costs and minimise material wastage Please dispose of packaging and old appliances carefully To minimise risk of injury to children remove the door plug and cut mains cable off flush with the appliance Dispose of these parts sepa rately to ensure that the appliance can no longer be plugged into a mains socket and the door cannot be locked shut After Sales Service
15. ine is switched on by turning the programme selector dial away from the Off position to your selected programme To start the programme press and release the Start button NOTE When the programme has finished return the programme selector dial to the Off position To change a programme If you want to change a programme turn the programme selector dial to M Stop Change Programme and press the Start button As you turn the programme selector dial the Active light will flash The flashing stops and the Active light will go out when you press the Start button The Programme End light will then flash as the machine pumps out the water in the drum to a safe level When completed the Programme End light stops flashing and you can then change the programme you may need to add deter gent Press the Start button to continue To stop a programme To stop a programme turn the programme selector dial to M Stop Change Programme and press the Start button As you turn the programme selector dial the Active light will flash The flashing stops and the Active light will go out when you press the Start button The Programme End light will then flash as the machine pumps out the water in the drum to a safe level When the Programme End light stops flashing and the Door Locked indicator light goes out you can open the door CAUTION The load and the rema
16. ining water in the drum may still be extremely hot NOTE If you turn the programme selector dial during a programme the Active indicator light will flash to show that the programme running is not that shown on the dial Turn the dial to the original programme to stop the flashing The flashing will automatically stop when the programme enters the rinse phase Progress indicator lights Door Locked indicator light The Active indicator light will come on as soon as the The Door Locked indicator light will come on two selected programme has started This light will remain lit seconds after you press the Start button and will stay lit throughout the programme and will go out when the throughout the programme A short time after the programme has finished programme has finished the indicator light will go out and The Programme End indicator light will come on after you can then open the door the selected programme has finished This light will Selected programmes will not start if the door is not closed remain lit until you return the programme selector dial to properly the Door Locked indicator light will flash to show its Off position or start another programme this Push the door shut until you hear the catch click Options Button Selection To select an option press the button and you will see a light come on above the button Press again to cancel and the light will go out
17. llowing EEC directives Low Voltage Equipment 72 23 EEC amp 93 68 EEC Electromagnetic Compatibility 89 336 EEC 92 31 EEC amp 93 68 EEC a STEP 2 Installation POLYSTYRENE BLOCK REMOVE TWO TRANSIT FIXINGS Follow these instructions to remove the TWO transit fixings CONNECT TO THE WATER IMPORTANT T SUPPLY N It is important the transit Situated one either bolt and spacer come out PLEASE USE THE NEW HOSES SUPPLIED FITTED side of the rear panel m1 ve intact see pic TO THE MACHINE both transit bolts ae ee eer a F j EAR complete with E v KA Old hoses may pacer M UAT be To gt EY 425 cause leaks due to removed before use Use a crosshead 7 worn out washers Failure to do so may screwdriver to Unscrew the STOP when 3 Hold slide For safety replace both l bolt using a threads can be across and pull plastic covers over the DO NOT REMOVE CAUSE damag eto NEE 13mm spanner seen to rE NONE y poral By removing our machine Check both hot jj Connect fill hoses to and cold water water supply taps 4 supplies are Red or Grey Hose end DRAINAGE SYSTEM we recommend one of the following runningfieelea 11o orang PlueMose TURN BOTH TAPS ON This is part of the packaging and should have come away with the polystyrene base STANDPIPE METHOD UNDER SINK METHOD NOTE A
18. me and how to stop or change the programme if so required NOTE Progress indicator lights show what stage in the programme cycle has been reached Options Guide All available optional wash features are explained within this section These allow you to adjust your selected wash programme to suit your needs NOTE In addition to the temperature of the incoming water the selection of optional wash features will affect the programme times STEP 7 A Typical Wash Programme STEP 8 A picture guide provides a clear explanation how to set a wash programme READ BEFORE CONTACTING DO NOT overload the washing machine SERVICE NOTE Hotpoint recommend on completion of your programme that you switch off both the electricity and water supply to the appliance Ss Troubleshooting Please refer to the Troubleshooting section if you have any problems when using your washing machine There may be nothing wrong Read the rest of these instructions to get the best from your appliance remember to fill in your guarantee registration Keep this Book in a safe place for quick reference STEP 1 Electricity Supply WARNING The appliance must be earthed Fuses Your appliance comes fitted with a plug and a 13 amp 13A fuse If you need to replace the fuse use only those rated at 13 amp 13A and ASTA approved to BS1362 To change the fuse lift the holder to verti
19. open Check th hi We strongly recommend that you Check all loose items such as Close the door Choose a las the drain hose been installed Are the fill h Wy ls the drawer clogged with finished is the Programme End indicator ight lit it do not wash underwired bras in inc have b faved programme and then press Start 5 ots re the fill hoses on correctly detergent takes about two minutes for the Door Locked this machine Should the wires coins have been remove correctly Ensure it is not blocked If not tighten them indicator light to go out after a programme has finished or kinked Does the washer need 5 il il the r X i The door will not open until the Door Locked Does the Door Locked indicator g replacing ganhe dhpenser dawei re indicator light has gone out i light come on after 2 seconds Are the drainage unit standpipe Have both transit bolts been or under sink connections free Check the drawer is properly he Active and Programme End indicato removed from the machine from blockages aligned lights are both flashing Has the polystyrene tee te block been removed from become detached it could cause from the laundry damage to your clothes and the machine If the washcare label states that the bra is machine washable then we advise placing it in a sealed pillow case or a similar washbag Remember you will be charged for a service call resulting from a detached bra wire
20. pair Protection Plan FREE service repairs for a single Hotpoint appliance during the period of cover FREE service repairs for all your Hotpoint appliances less than 8 years old Kitchen Cover Genuine Parts and Accessories UK 08709 077 077 www theservicecentre co uk Republic of Ireland 01 842 6836 A wide range of genuine parts and accessories are available from our hotline or through our web site Genuine parts and accessories extended warranties and service repairs are all available on our web site at FSERVICECENTRE www theservicecentre co uk General Domestic Appliances Limited Morley Way Peterborough PE2 9JB PRINTED BY SIMLEX FOUR ASHES WOLVERHAMPTON June 2003 Part no 1666200028 01
21. r Control Panel Interlocking door and release lever Hooked End Support Mains Cable Rating Plate Adjustable Feet Hot Water inlet point and supplied Hose Red or Grey end Cold Water inlet point and supplied Hose Blue end Transit Bolts both MUST be removed before using your machine Plumbing Indicator Line label Drainage Hose Cleaning the Exterior Use a damp cloth or silicon polish to clean the exterior surfaces of the appliance Cleaning the Door Bowl Clean the internal surface of the door bowl regularly with a soft cloth A build up of soap powder and water hardness residue may result in water leaking from the door Cleaning the Dispenser Drawer amp Compartments It is advisable to clean the dispenser drawer regularly 1 Pull the drawer out until it reaches its stop 2 Press the drawer release latch down to remove the dispenser drawer 3 Clean and dry the dispenser drawer syphons grate and fabric conditioner exit channel A Also regularly clean the outlet pipe area B 4 Relocate the dispenser drawer and push it firmly back into place WARNINGS Do not clean any part of the machine with abrasive cleaners scouring agents acids any bleaches or metal polish as they may cause damage Do not try to clean any part of the dispenser drawer while the machine is working Key Contacts After Sales Service Over 1200 trained speciali
22. sts directly employed by us ensure that you can have complete confidence in both the appliances and services we offer Repair Service and Information Desk UK 08709 066 066 Open 8 to 8 Mon Fri 8 to 6 Sat 10 to 4 Sun amp Bank Holidays www theservicecentre co uk Republic of Ireland 1850 302 200 Note Our operators will require the following information The Model number which can be found on the control panel The Serial number which can be found on the inner door trim Extended Warranties UK 08709 088 088 Open 8 to 8 Mon Sun www theservicecentre co uk Republic of Ireland 1850 502 200 Genuine Parts and Accessories UK 08709 077 077 Open 8 30 to 5 30 Mon Fri amp 9 to 12 Sat www theservicecentre co uk Republic of Ireland 01 842 6836 Hotpoint guarantee Satisfaction guaranteed or your money back We give you a unique satisfaction guaranteed promise valid for 90 days after you have purchased your Hotpoint appliance If there is a technical problem simply call Hotpoint Repair service or visit our web site at www theservicecentre co uk and where necessary we will arrange for an engineer to call If the technical problem is not resolved under this guarantee we will replace your machine or if you prefer give you your money back All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free replacement parts for the first 5 years exc

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