Hotpoint WD21 User's Manual
Contents
1. Hotpoint s Extended Warranties Whether you have just one or a number of Hotpoint appliances in your kitchen Hotpoint has a range of Service Plans to give you complete peace of mind They enable you to extend your one year labour guarantee so that you can have repairs completed FREE during the membership period Service Cover We offer a number of payment methods cheque credit card or you can spread the cost and pay by direct debit full details can be obtained on Free phone 0800 716356 This covers you for all repairs during the period of cover which can be from 1 to 4 years Service Cover also includes loss of food up to the value of 250 in refrigeration appliances There is also an option of Service Cover with Maintenance at an additional cost This includes an annual Electrical and Safety check and replacement of any parts as necessary Kitchen Cover An annual payment covers you for all repairs for all your Hotpoint appliances which are less than ten years old It also covers the cost of loss of food up to 250 in our refrigeration and freezer products There is also the option of Kitchen Cover with Maintenance at an additional cost Any additional Hotpoint appliances purchased after you have joined Hotpoint Kitchen Cover will automatically be included during the annual period of cover without further charge Appliance Registration To ensure that you have the opportunity to benefit from any of the above Service Scheme2. a mixed wash they may affect other items DO NOT leave sharp objects on clothes or coins in the pockets they could cause damage to other clothes DO NOT overload your machine clothes will not wash properly DO NOT machine wash clothes which do not have a wash label Sorting your Laundry DETERGENT TYPES There are now many different makes and types of detergent available eg Powders Concentrated powders Liquids and Concentrated liquids etc Whatever detergent that you choose you should follow some basic rules to obtain the best wash results Always use low suds automatic powders which are designed for automatic washing machines Follow the manufacturer s recommendations regarding the correct dose that you should use REMEMBER You will need more detergent in hard water areas up to 50 more than in soft water to obtain the same wash results DO NOT underdose your clothes will not be washed clean DO use the liquid detergent dispenser for dispensing any liquid EXCEPT those used with a dispensing ball DO NOT try ae use the aes drawer to dispense powders or liquids intended for use with a ball ze DETERGENT amp FABRIC CONDITIONER WHERE TO PUT IT THE FOLLOWING INFORMATION APPLIES ONLY TO DETERGENTS AND FABRIC CONDITIONERS INTENDED FOR USE IN THE DISPENSER DRAWER Main wash detergent You place the detergent and conditioner in the appropriate compart
3. mixtures cotton or viscose without special finishes eg drip dry coloured Polyester cotton mixtures Non colourfast cotton linen and viscose 4 5 10 Acrylics acetates amp tri acetates blends of 2 4 4 these fabrics with wool and polyester wool blends Woollen blankets wool mixtures with cotton or 2 7 6 rayon silk Shrink resistant machine washable and superwash woolmark garments 1 4 3 The following may be selected if required Select prewash for really dirty clothes Prewash heats water to a temperature of 40 C When the prewash is complete the programme selector will stop at the symbol You should then switch the appliance off turn the knob to the required main wash and switch on DO NOT Use for woollens or machine washable wool A quick cool wash without heating the water to freshen up lightly soiled items in about 30 35 minutes Maximum load Bod DO T Use for woollens or machine washable wool Long spin for robust fabrics Short spin for delicate fabrics DO NOT fill more than half full with wet clothes At the end of the spin cycle there will be a few short tumbles before the programme finally finishes Your machine has been designed with an advanced feature which ensures that before your machine goes into a spin the wash load is evenly distributed around the wash drum This feature will prevent excessive noise and vibration during a spin We do not recommend that large
4. Items containing foam rubber or rubber like materials or plastic film eg Pillows Cushions and PVC Rainwear or any other articles which are inflammable or contain inflammable substances eg towels contaminated with hair lacquer Fibreglass eg some types of curtains Items which have been Dry Cleaned WARNING THE DRYER IS INTENDED FOR USE ONLY WHERE WATER IS USED FOR THE CLEANING PROCESS BE CAREFUL NOT TO TOUCH THE DRUM AT THE TOP AS THIS AREA GETS HOT DURING DRYING ON NO ACCOUNT SHOULD LIQUID FABRIC CONDITIONER BE ADDED DURING THE DRYING PROCESS MISUSE OF THE DRYER MAY CREATE A FIRE HAZARD Caring for your appliance AFTER EACH WASH When the programme has finished you should always remember the followino Release the On Off button Cancel any feature buttons that you may have selected Open the door unlock door if applicable remove the clothes and then rotate the drum in order to check for small items socks etc left behind REGULAR CLEANING DISPENSER Syphon tube Fabric conditioner ompartment Flap EXTERIOR SURFACES it is advisable to clean the Appliance at regular intervals To clean the dispenser and dispenser drawer you should pull out the drawer until it reaches its stop Remove the fabric conditioner compartment lift drawer lightly and give a sharp tug to remove it completely Clean fabric conditioner compartment and push the cap firmly back into
5. THIS APPLIANCE MUST BE EARTHED Your appliance comes fitted with a plug and a 13A fuse If you need to replace the fuse only those rated at 13A and ASTA approved to BS1362 should be used The fuse cover MUST be re fitted after changing the fuse WARNING DO NOT USE THE PLUG UNLESS THE FUSE COVER IS FITTED If you lose the fuse cover a replacement may be obtained from an authorised Service Centre see list supplied or an Electricity company The correct replacement is identified by the colour coding or marking on the base of the piug If the plug does not fit your socket you can cut it off and dispose of it WARNING DO NOT INSERT THIS PLUG INTO A SOCKET ELSEWHERE AS THIS COULD CAUSE A SHOCK HAZARD IMPORTANT THE WIRES IN THE MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE FOLLOWING CODE Green Yellow Earth Blue _ Neutral Brown _ Live If you change the plug the colours of the wires in the mains lead may not correspond with the colours of the markings identifying the terminals in the plug You should therefore wire it as shown see illustration if the mains lead needs be replaced at any time it should be replaced by a special lead obtainable from your local authorised Service Centre A charge will be made if you have damaged the existing lead or require a longer one It is strongly advised that this work is carried out by a qualified electrician Essential Information SAFETY gt gt gt g
6. if nothing appears to be happening 3 WASH the clothes by tumbling stopping and reverse tumbling in the soapy water 4 RINSE the detergent from the clothes with fresh cool water 5 DISPENSE FABRIC CONDITIONER where added on the final rinse 6 SPIN the load to remove the excess water The machine is prevented from spinning if the wash load is unevenly distributed around the wash drum Do not cail for a Service Engineer Re distrioute the washed clothes by hand re select the appropriate spin only programme We do not recommend that large bulky items are washed on their own as it is not always possible to evenly distribute these around the wash drum see page 7 At the end of the spin cycle there will be a few short tumbles before finally finishing The duration of a wash programme will depend on many factors for example 1 The water pressure this influences the rate at which the water flows into the appliance and hence how long it will take to achieve the required water level 2 The temperature of the incoming water t will take far longer to reach the desired temperature if the water is cooler WARNING IF THE INCOMING WATER IS HIGHER THAN THE RECOMMENDED WASH TEMPERATURE YOU MAY DAMAGE THE WASH LOAD The features selected Certain features have a great effect on the wash duration eg Economy Wash washes at incoming hot water temperature so no heating 4 The type and weight of clo
7. is reached Did you use a short spin programme on non synthetic load Did the water pump out Check your waste plumbing setup e Was slow spin selected if fitted e Was the wash load out of balance see page 7 Have you used the dryer independently or tried to a fluffy load After drying a particularly fluffy load or independent arying it is advisable to set your machine to rinse and spin to wash away any remaining fluff see note 2 page 1 1 How do clean out the fluff The programme seems to take a long time It makes a noise or vibrates during spin The powder dispenser drawer will not close properly Steam is coming from the dispenser Suds are coming from the dispenser EMERGENCY DOOR OPENING If you think that you have a Problem There is usually no fluff cleaning necessary on your Washer Dryer it is all pumped away down the drain However you should refer to note 2 page 11 Some programmes do take a long time See the Example Programme Times in the The Machine at Work section Other things which can extend programme times include Low water pressure Low temperature of the incoming hot water Your appliance will make some noise especially during spin cycles Small loads of heavy or bulky items towels etc can occasionally cause out of balance conditions see page 7 but the machine will usually sort itself out If the noise is excessive you should ch
8. least an hour If you have difficulty with access to the drain hose it is O advisable NOT to carry out this procedure 1 Turn off the hot and cold taps switch off the electricity at the socket and remove the plug Do not use the machine until the Service Engineer has called 2 Pull out your machine so that you are able to get to the back of it 3 Place the end of the drain hose into the bucket to drain off the water Drain off about two buckets of water 4 When sufficient water has been removed you should be able to open the door 17 If it still won t work 2 off the hot and cold water taps 3 Call Hotpoint Service or your local importer outside the Uk When you contact us we will want to know the following 0541 500500 1 Your name address and post code 2 Your telephone number in the UK 3 Clear and concise details of the fault 4 The model number of your machine the serial For Eire Channel Isles number both found on the inside of the door and Isle of Man Shetland tne colour Orkney and Western Isles 5 Date of purchase Enter the date here see back cover If something is still wrong with your appliance after you 6 If you have taken out a Hotpoint Service Cover have been through the check lists Plan 1 Switch off and unplug your machine from the Please make sure that you have all these details ready electricity supply before making your call SPARE PARTS Please remember
9. machine as an independent dryer including the optional settings for rinsing and spinning The approximate drying times shown on page 11 area guide and should be modified by your own experience Selecting your Drying Programme DRYING ONLY GUIDE Fabric Type and Code Natural 95 40 synthetic gt Programme Selector Setting k i i Drying Timer Setting Approx Drying Time Approx Drying Time mins Full Dry 45 35 Note Only one of these Programme Selector settings needs to be chosen Do not Tumble Dry Woollens ADDITIONAL DRYING NOTES 1 Opening the door during drying For your safety the door is locked whilst the drum is rotating WARNING TAKE CARE WHEN REMOVING ITEMS FROM THE MACHINE BEFORE THE TUMBLE COOL PHASE HAS STARTED AS THE CLOTHES DRUM AND DOOR BOWL WILL BE VERY HOT 2 Removal of fluff Your Washer Dryer does not require the cleaning of a fluff filter as the fluff is washed away down the drain However after you have dried a particularly fluffy load or if you have used the machine as a dryer only you MUST after the dry load has been removed set your machine to rinse and spin see page 12 This ensures that any remaining fluff is washed away and is not redeposited on the next wash load THE COOL TUMBLE PHASE At the end of the drying cycle there is a cooling down period
10. of about 12 minutes This is an important part of the drying cycle as it allows the fabrics to gently cool down and consequently minimises creasing Try to avoid taking clothes out before the end of the programme BE CAREFUL NOT TO OVERDRY All fabrics contain a little natural moisture even when dry and this natural moisture should not be lost if the clothes are to remain soft and fluffy If the clothes are subjected to an overlong drying programme they tend to wrinkle and consequently need more ironing than usual It is also worth bearing in mind that clothes feel damper when they are still warm You should allow for this when removing items before the Tumble phase has been completed ITEMS REQUIRING SPECIAL ATTENTION Single blankets and bedspreads can be dried in your machine During the drying period remove the blanket or bedspread shake and reload This will ensure faster and more even drying Starched articles should be dried together in the same load to avoid the distribution of starch onto non starched items Do not overdry or the starch will powder and leave the clothes limp ITEMS NOT SUITABLE FOR TUMBLE DRYING Garments with the ITCL code DO NOT TUMBLE DRY Woollens Large bulky items eg continental quilts sleeping bags pillows cushions double blankets and large bedspreads These expand when dry and would prevent air flowing through the machine thus stopping any further drying
11. twelve months in respect of our labour and any parts fitted The appliance must be used in the United Kingdom and must not be tampered with or taken apart by anyone other than our own Service Engineers You may however buy parts which can be safely fitted without specialist knowledge or equipment The correct fitting of such parts provided they are genuine Hotpoint spares will not affect your Guarantee Parts are available from our Hotpoint Spares Centres see back page e Our Guarantee does not cover the cost of any repair or loss of food in refrigeration products due to power failure accidents or misuse Nor does it cover the cost of any visits to advise you on the use of the appliance Please read thoroughly the instruction book supplied with this appliance e if at any time during the Guarantee period we are unable to repair your appliance we will refund any repair costs paid to us in the previous twelve months We will also offer you a new appliance at a reduced charge instead of a repair Our Guarantee is in addition to and does not affect your legal rights Should you need independent advice on your consumer rights help is available from your Consumer Advice Centre Law Centre Trading Standards Department and Citizens Advice Bureau All Hotpoint servicing is carried out by our own Service Organisation located throughout the United Kingdom and Eire We will be happy to deal with any problems which you may have
12. your new appliance is a complex piece of equipment DIY repairs or unqualified and untrained service people may put you in danger could damage the appliance and might mean you lose cover under Hotpoint s Part Guarantee If you do experience a problem with the appliance don t take risks call in Hotpoint s own service engineer The address and telephone number of your nearest Hotpoint Service Office is in your local telephone directory Our spare parts are designed exclusively to fit only Hotpoint appliances Do not use them for any other purpose as you may create a safety hazard a aa Thinking of buying INFORMATION HOTLINE another Hotpoint For all you need to know about HOTPOINT amp appliance Dehumidifiers and Cooking appliances BEFORE YOU BUY 3 RING 0541 50 60 70 Mon to Fri 8am to 8pm Sat amp Sun 10am to 5pm 2 They will be able to tell you about the appliances arrange to send a brochure if you want one and give you an indication of price and advice on local stockists RETENTION OF THIS INSTRUCTION BOOK We suggest that you keep this book in a handy place for reference It contains important details on the safe and proper use of your appliance If you sell or pass on the appliance to someone else or move house and leave it behind make sure that this Book is also provided so that the new owner can become familiar with the appliance and safety warnings If the book is lost or damaged a copy ma
13. 631 E SOUTHAMPTON Uni R Sth Hampshire Ind Park Salisbury Rd Totton 5040 35 Spares Enquiries Tel 01703 867933 SOUTH WALES SOUTH WEST E BRIDGEND 18 Western Ave Bridgend Ind Estate Bridgend CF31 3SL Spares Enquiries Tel 01656 766111 EAST PETERBOROUGH Celta Road PE2 9JB CHELMSFORD Industrial Buildings Beehive Lane Chelmsford CM2 9TE Note Neither of the above two Offices have Spares Centres For spares enquiries please ring Central Spares Administration 01733 556520 Telephone sales only IRELAND NORTHERN 256 Ormeau Road Belfast 2FZ Tel 01232 647111 E EIRE 49 Airways Ind Estate Dublin 17 For Service Tel 01 842 6088 For Spares Tel 01 842 6836 In accordance with its policy of progressive product design the Company reserves the right to alter specifications AGENTS CHAN NEL ISLAN DS service provided by Agents Normal Guarantees apply and certain Extended Warranty Schemes are available JERSEY GUERNSEY amp SARK ALDERNEY ISLE OF Reg Mauger Services Ltd 19 Don Street St Helier Tel 01534 21625 Quick Fix Services L esperez Rue de la Croix St Clements Tel 01534 854808 Colin Torode Ltd Grande Rue St Martins Guernsey Tel 01481 38422 Lakers Appliance Service Ltd Barras Lane Vale Tel 01481 51610 D A Walters 32 High Street Tel 01481 822686 Service provided by Agents Normal Guarantees apply and certain Extended Warranty S
14. CARE SYMBOLS Other symbols may appear on the garment labels but do not appear on the washing machine L30 Wash by hand Hand wash only Tse Do not machine wash Use bleach preferably chlorine household bleach eg Domestos DO NOT use bleach in your machine gt DO NOT bleach at all Some labels may include DRY CLEANING A F P codes such as shown Clothes with these letters on the label indicate that you should not wash them in your machine unless the label states otherwise DO NOT DRY CLEAN DO S AND DON TS FOR SUCCESSFUL WASHING DO pretreat stains immediately before washing if you have not done so when it happened DO scrape off excess cream lotion from nappies etc before washing Use a prewash for these items to prevent the cream from being transferred to other clothes DO close all zips tie belts strings and press studs to prevent tangling DO remove all items from pockets before washing DO wash blankets and bedspreads on their own not as part of a load this will ensure adequate washing and rinsing DO limit the size of load of absorbent items towels nappies to 3kg 716 to give good washing rinsing results DO place small items in a wash bag DO check the wash label on items such as cotton T shirts they may require a cool programme DO wash as full a load as possible to obtain the maximum cost and time efficiency x DO NOT wash non colourfast items woollens or really dirty clothes
15. SAFE USE AND CARE OF YOUR APPLIANCE r ereere A i EREEEEE EE i i INSTRUCTIONS FOR USE MODELS WD21 amp WD23 For your own Safety and to get the best results it is important that you read right through this handbook before using your appliance for the first time Essential Information Getting to know your machine Sorting your Laundry Detergents and Fabric Conditioners Selecting your drying programme Caring for your Appliance The Machine at Work Installation Instructions If you think that you have a problem If it still won t work Guarantee Information Service Cover Contents REMEMBER THESE ESSENTIAL Please read the handbook thoroughly i t J Identify the positions where you require your appliance Q Remove the transit strap w x Connect to the water Supply Q Connect to the drain 9 Connect to Electricity supply Q Finally position and Level the appliance CONGRATULATIONS Your appliance is now ready for use but please remember the safety warnings Essential Information WARNING ENSURE THAT APPLIANCE IS UNPLUGGED BEFORE REMOVING THE TRANSIT BRACKETS Your appliance is fitted with internal brackets which prevent damage to the machine during transit These must be removed before the appliance is used R
16. ages 15 in this book IMPORTANT NOTICE FOR THE CORRECT OPERATION OF YOUR APPLIANCE IT IS ESSENTIAL TO COMPLY WITH THE FOLLOWING INFORMATION DO NOT remove the hooked end support of the drain hose and ensure that the pipe is not pushed too far down the standpipe If the end of your drain hose is fitted with retaining flaps ensure that they are fully inserted into the standpipe DO NOT position the standpipe near an electrical outlet Remove any restrictions from the waste spigot and ensure that the hose is routed such that it is raised to a minimum height of 31 800mm Ensure that the end of your drain hose is above the water level in the sink to avoid syphoning Essential Information SUPPLY 220 240v gt 50Hz g l Earth D FUSES CHANGING THE PLUG Green and yellow Earth wire to the terminal marked E or with the symbo D or coloured green A 13A ASTA and yellow oo lt gt approved fuse to BS1362 Blue Neutral Brown Live wire to the wire to the terminal marked N or I terminal marked coloured black L or coloured red NOTE CE marking certifies that this appliance complies with the requirements laid down in EEC Directive 89 336 Electromagnetic compatibility and subsequent modifications and Low Voltage direction 73 23 EEC This appliance should be connected to the mains supply via a suitable switched socket in an accessible position WARNING
17. approximate times to reach ironing dry and fully dry for a maximum drying load are shown in the Programme Guide on page 11 Smaller loads will take less time to dry The heat setting is chosen automatically by the machine to suit the programme which has been selected NOTES 1 Your machine will wash and dry a full load of synthetic fabrics without resetting maximum load 2kg 4 4lb 2 If you are washing and drying cottons you must restrict the load to 2 3kg 516 3 If you want to wash a full 4 5kg 1016 of cottons you must remove half of the load at the end of the wash cycle and then dry both halves separately 4 Separate large and small items to avoid sheets etc enveloping small items 5 We do not recommend that large bulky items are washed on their own as it s not always possible to achieve a spin condition see page 7 INDEPENDENT DRYING When using the machine as a dryer only you must remember to turn on the cold water and hook the drain hose over the sink if the machine is not permanently plumbed in Once the machine is ready follow these simple steps 1 Spin after hand washing if you have hand washed your clothes we recommend that you select a spin programme before drying them This removes all traces of detergent and extracts much more water than you can by wringing out clothes by hand Hence drying times are reduced and you save energy and money 2 Sort the clothes before drying Sort them into Na
18. ay become noisy or move about the floor during spin To comply with regulations your machine should be level within 2 Getting to know your Machine KNOW YOUR MACHINE Mains Detergent Fabric On of Dryer Dial conditioner Button drawer Wash Dial Drain hose Wash drum vent f Mains cable Door Transit Release bracket s i Button removal en P WD23 only instructions suppo Door Door Release Lever WD21 ony Water inlet hoses Red hot water Rating Plate Blue cold water PREPARATION FOR USE A typical Wash cycle eg garments with a Vs symbol Push here to Turn on the hot and cold water supplies Plug and switch on the electricity IMPORTANT ENSURE THAT YOUR HANDS ARE DRY Sort out the clothes for a 4 wash Open the door on the WD23 by pressing in the Door Release Button and on WD21 by pulling the Door Release Lever S s Load your clothes into the machine with detergent dosing WD21 only device if required Push the door firmly to close If children are nearby it is recommended that you lock the door by turning the slot to a horizontal position WD21 only STARTING THE WASH Select the programme required by turning the knob CLOCKWISE until the correct symbol is in the 12 o clock position Each wash position has a positive select point which can easily be detected when turning the knob slowly Add the detergent and fabric conditioner into the appropriate compartments in the dispenser dra
19. bulky items are washed on their own as it is not always possible to evenly distribute these around the wash drum Under extreme circumstances this may result in a no spin condition In the unlikely event that this occurs and you find that when you remove your garments from the machine they have not been spun re distribute the wash load by hand and try re selecting the appropriate spin only programme Your machine has various rinse and spin options available Select the beginning of the rinse bar required for each dependant on the appropriate fabric type For a final rinse and short spin programme select the end of the rinse bar located after the quick wash symbol Three symbols indicate the end of programme selected To switch off release the on off button open the door and remove the clothes or continue with the appropriate drying cycle Getting to know your Machine 9 Off Super Rinse or Half Load Economy Wash ADDITIONAL WASH OPTIONS MAINS ON OFF BUTTON SUPER RINSE HALF LOAD ECONOMY WASH WARNING DO NOT FORGET TO CANCEL BUTTONS AT THE END OF A PROGRAMME One or more of the option buttons may be selected to give you the versatility of the wash programme which you select Select your wash option s Press the button s again to cancel the option Press in the On Off button to start the wash programme On completion of the programme release the On Off button SUPER RINSE FOR MODEL WD23 Selecti
20. chemes are available from Partingtons 64 Duke St Dougias Tel 01624 673233 B Pascoe Tromode Works Cronkbourne Village Douglas Tel 01624 676066 Manx Electricity Authority PO Box 177 Victoria Rd Douglas Tel 01624 625811 SHETLAND ORKNEY amp WESTERN ISLES serice provided by Agents Normal Guarantees apply but Service Schemes are NOT available SHETLAND ORKNEYS WESTERN ISLES OTHER ISLANDS EXCEPT ARRAN BUTE amp SKYE HOTPOINT LTD PETERBOROUGH PE2 9JB 016 4285 77 1 Printed by Renault Printing Co Ltd Birmingham England B44 8BS Robertson amp Peterson Fort Road Lerwick Tel 01595 692557 Refrigeration Sales amp Service Hatstone Ind Estate Kirkwall Tel 01856 875457 N B McCleod Church Street Stornoway Isle of Lewis Tel 01851 705555 Local Hydro Electric Shops Which are covered by Hotpoint F5694 KP B96
21. eck the following Have the transit brackets been removed see Installation Instructions in this book Have you removed loose items coins etc from the pockets these can rattle about inside the appliance drum Have you adjusted the feet to make the appliance level and steady See levelling in the section Essential Information 5 the drawer clogged with detergent clean the dispenser Has the flap at the back of the drawer been fitted correctly see Cleaning in the section Caring for your Appliance During hot washes the machine is designed to vent the steam from the dispenser drawer e Have you used the correct amount of detergent suitable for automatic washing machines If you use the wrong type you will need to flush this from your appliance by selecting rinse programmes This model takes advantage of lower water levels This means you can reduce the amount of detergent you use significant savings can be made from the levels presently recommended by detergent manufacturers So why not try less powder If your machine is full of water with your clothes inside you can open the door by following these instructions You will need a bucket First you will have to empty some of the water so that the safety latch will release the door WARNING BE VERY CAREFUL THE WATER IN THE DRUM MAY BE VERY HOT If you believe that the water is very hot allow time for cooling down at
22. emove ONLY parts indicated upon the label attached to the top of your appliance DO NOT operate the appliance with the transit brackets still in place BE CAREFUL avoid any sharp edges RETAIN THE PARTS which you have removed you may require them if you move house etc DOOR SEAL it may look creased this is normal and will not affect its use WATER SUPPLIES Hot water intet point and hose red Cold water inlet point and hose blue Sealing washer WARNING DO NOT CONNECT THIS APPLIANCE TOA SINGLE OUTLET INSTANTANEOUS WATER HEATER Water pressure should be between 3 and 150 PSI 21 1034 K Pa for both hot and cold supplies Hot Water temperature should be ideally 60 C but MUST NOT be higher than 70 C This could cause damage to clothes and or the machine Tap position offset from your appliance and accessible when the appliance is installed Hose connectors The Red hose be connected between the HOT supply and the machine inlet marked H and the Blue hose between the COLD supply and the inlet marked Ensure that the sealing washers are in place as shown in the diagram NOTE TIGHTEN SUFFICIENTLY TO ENSURE THE HOSE DOES NOT LEAK Tap connections Refer to accessory list for a range of adaptors to suit your taps DRAINAGE Retaining Flaps STAND PIPE DRAINAGE UNDER SINK DRAINAGE SINK DRAINAGE For Details of Drainage Installation see p
23. g flaps ensure that they are fully inserted into the standpipe This will prevent the pipe from jumping out during installation and machine use DO NOT position the standpipe near an electrical outlet ENSURE that the drain hose is routed as shown in the max diagrams depending on the method of connection which you 40mm T in ymin choose The standpipe should be connected to A discharge stack pipe or p An external gully Or c A sink waste Standpipe height The standpipe should have a bore of at least 38mm 1 It should be installed as shown have a trap fitted and must discharge into the same drain system as your household sink It must NOT be connected to a surface water drain INTO A SINK WASTE SYSTEM FOR UNDER SINK DRAINAGE BEFORE CONNECTING THE DRAIN HOSE REMOVE ANY INTERNAL Reposition hooked end RESTRICTIONS THIS WILL PREVENT A BUILD UP OF support and fix securely DEBRIS WHICH COULD CAUSE A BLOCKAGE Remove any restrictions from the waste spigot and ensure that the hose is routed such that it is raised to a minimum height of 800mm 31 800mm min Fit hose to waste securely using a Jubilee type clip Standpipe height INTO A SINK Your machine will drain into a standard work top sink providing the sink has an outlet pipe of at least 32mm 1 inside diameter Make sure that the sink plug dish cloths etc do not fall in
24. lugged and switched s the socket OK Try another appliance in the socket Is the fuse in the machine plug OK If not replace it Are the hoses correctly connected the taps turned fully on and the hoses not kinked Have you selected the correct programme e Have you pressed the on off button e Have you closed the door firmly Has the drain hose been installed correctly Is the hose kinked If you have connected to a sink waste pipe is the spigot blocked Your appliance is designed so that the door cannot be opened when there is water in the drum or if the drum is rotating e Did you lock the door MODEL WD21 ONLY e Has the programme finished if it has finished the programme then select a spin programme and wait for this to finish before you try again jf it still will not open then check that the drain hose is correctly installed and not kinked f none of these work and you think there is still water in the appliance refer to the emergency instructions on the next page Are the fill hoses tightened correctly Perhaps the washers are not sealing properly s the standpipe blocked Or is your household drain blocked If you cannot clear the blockage you will need to call a plumber e After the initial fill the appliance may sometimes pause while the water is heated to the correct temperature The cycle will continue as normal when the selected temperature
25. ments in the pull out drawer on the left of the machine See diagrams Fabric conditioner Prewash detergent Liquid detergent dispenser Using the liquid detergent dispenser 10 Selecting your Drying Programme Your machine dries like any other tumble dryer by blowing hot air over the wet clothes It is slightly different in the way it removes the moisture Normally the damp air is vented through a tube and out of a window but in the Washer Dryer the moisture is condensed out of the air as it flows over cold water from the mains and is then pumped away down the drain TO ENABLE THE CONDENSING ACTION TO WORK YOU MUST ALWAYS REMEMBER TO TURN ON THE COLD WATER TAP AND HOOK THE DRAIN HOSE OVER THE SINK IF THE MACHINE IS NOT PERMANENTLY PLUMBED IN You can use your machine for drying in two ways 1 Automatic drying after any wash rinse or spin programme 2 As independent dryer AUTOMATIC DRYING This is simplicity itself Once you have set the Programme Selector all you have to do is set the Drying Timer the dial to the left of the Programme Selector as follows Turn the Drying Timer clockwise until the time required is at the 12 o clock position then push in the On Off button and the machine does the rest If you turn the Drying Timer too far it may be turned anti clockwise to the correct time DO NOT turn the Timer anti clockwise past the O off position The
26. ng this option will increase the amount of water used during the rinsing cycle This will improve the rinse performance for people who have sensitive skin This feature will not function with the VY programme as this programme automatically has increased water for its rinse cycle HALF LOAD FOR MODEL WD21 This option can be used for washing small loads and will save time and water When this option is selected the quantity of water is reduced You can press Half Load when you haven t got a full load of washing Half Load reduces the amount of water the machine uses Don t use on full loads or when washing large single objects like bedspreads as it may affect the wash performance Do not use on programme 40 For lightly soiled washing This will save electricity and time Economy Wash switches off the heater in the machine so that your clothes are washed at the temperature of the water entering the machine from your hot and cold water supplies This saves you electricity but means a cooler wash Use Economy Wash for lightly soiled clothes not for really dirty clothes PREPARING THE LOAD Each item of clothing has a label which indicates the programme that the item should be washed on Sort our clothes into common label types eg so new style or 4 old style Separate clothes into light and dark colours You will notice that the wash label symbols are printed on the programme knob Each indicates a programme OTHER WASH
27. place in the compartment Clean and dry the dispenser drawer thoroughly Replace the conditioner compartment in the dispenser drawer with the cap towards the back To re locate the drawer into the machine hold the drawer with the flap towards the appliance and locate it under the top of the dispenser opening With the drawer partially open check that the flao at the back of the drawer is in place correctly and moves freely Push the drawer firmly back into place Clean exterior surfaces with a damp cloth or Silicon polish only IMPORTANT DO NOT USE ABRASIVE CLEANERS SCOURING AGENTS ACIDS CHLORINE BASED BLEACH OR METAL POLISH TO CLEAN ANY PART OF YOUR MACHINE IT MAY CAUSE DAMAGE ANNUAL CHECK 12 We recommend that you take out a service cover plan with an Annual safety maintenance check which ensures that your appliance is professionally serviced As some components such as rubber seals and hoses can wear or perish over a period of time a regular check for electrical and mechanical safety will avoid potential leaks which otherwise may become dangerous if left unattended The Machine at Work WASHING MACHINES THIS MACHINE HOW LONG SHOULD WASH TAKE Most Washing Machines work in the following way 1 The appliance will first fill with water while occasionally tumbling the load to mix in the detergent 2 HEAT the water to the required temperature This may take some time so do not worry
28. rvice e Repairs fully guaranteed for twelve months Five year parts guarantee from purchase date FOR GENERAL ENQUIRIES Each Service Office has a Help Desk to answer general or technical enquiries about your appliance Simply ring the Nationalcall Number above and ask for the Help Desk FOR SPARES and ACCESSORIES Contact your Spares Centre for prices and availability Telephone numbers for spares enquiries for the various regions are listed below OPENING HOURS Service Offices Monday to Friday 8 00am 8 00pm Saturdays 8 00am 6 00pm Sunday 10 00am 4 00pm Spares Centres and Help Desks Monday to Friday 8 00am 5 00pm Saturdays 8 00am 12 30pm Service Office and Spares Centre Service Office only LONDON HARROW Unit 10 Crystal Way Harrow Middlesex HA1 2HP Spares Enquiries Tel 0181 863 4113 MIDLANDS NORTH WALES ALDRIDGE Westgate Aldridge W Midlands WS9 8UX Spares Enquiries Tel 01922 743377 E NOTTINGHAM Ashling Street Nottingham NG2 3JB Spares Enquiries Tel 0115 986 0387 NORTH E WETHERBY Sandbeck Lane L22 4TW Spares Enquiries Tel 01937 581221 E MANCHESTER 44 46 Station Road Heaton Mersey Stockport SK4 Spares Enquiries Tel 0161 432 0255 SCOTLAND E GLASGOW West Lodge Road Blythswood Estate Renfrew PA4 Spares Enquiries Tel 0141 886 5611 SOUTH E MAIDSTONE Larkfield Trading Estate New Hythe Lane Larkfield 20 6SW Spares Enquiries Tel 01622 716
29. s and other offers you should complete and return immediately the Appliance Registration Form Questionnaire supplied with this appliance Full details and costs of our Service Schemes together with an application form will be sent to you at the end of the first year of the guarantee Annual Safety Maintenance Checks Hotpoint strongly recommends that all its appliances are regularly checked for electrical and mechanical safety whether or not they are covered by a Service Plan Worn door gaskets or hoses may cause a leak on an appliance which could become dangerous if neglected Proof of Purchase For future reference please attach your purchase receipt to this booklet and keep it in a safe place Spares and Accessories Spares and accessories can be ordered from your local Hotpoint Spares Centre see back page using the order form enclosed NOTE Our Engineer will use every effort to avoid damage to floor coverings and adjacent units when carrying out repairs service work but in locations where the Engineer advises you that it will be impossible to move appliances without risk of damage he will only proceed with your approval that no liability is accepted 19 Hotpoint Service and Spares FOR SERVICE If you have a problem with your appliance ring our Nationalcall Service O541 500 500 You will automatically be connected to your nearest local Service Office 364 days a year service call booking Same day next day se
30. t WARNING DO NOT ALLOW CHILDREN TO PLAY WITH THE APPLIANCE OR TAMPER WITH THE CONTROLS WARNING IT IS POSSIBLE FOR CHILDREN AND ANIMALS TO CLIMB INTO WASHING MACHINES i AND INJURE THEMSELVES WARNING DO NOT TOUCH THE DOOR GLASS WHEN THE MACHINE IS OPERATING AS THIS CAN BECOME HOT WARNING WHEN SWITCHING THE APPLIANCE ON OR OFF ENSURE THAT YOUR HANDS ARE DRY POSITION Feet LEVELLING Locking Ring Adjustable Foot You should choose the position of your appliance carefully as it will influence how well it performs ie POSITION THE APPLIANCE WHERE POSSIBLE ON A SOLID FLOOR You may get some vibration with a wooden floor TAKE CARE WITH VINYL FLOOR COVERINGS The weight of the appliance may cause indentations in some vinyl floor Coverings TO COMPLY WITH REGULATIONS YOU SHOULD NOT INSTALL YOUR APPLIANCE IN A BATHROOM OR SHOWER ROOM Seek professional advice if you wish to do so ENSURE THAT YOU HAVE LEFT SUFFICIENT SPACE FOR THE APPLIANCE The aperture dimensions should be a minimum of 600mm Wide 23 600mm Deep 23 and 900mm High 35 ENSURE THAT THE SWITCHED SOCKET IS EASILY ACCESSIBLE ENSURE THAT THE WATER TAPS ARE IN AN ACCESSIBLE POSITION AND THE WATER SUPPLY CAN BE ISOLATED IF NECESSARY IT IS ESSENTIAL THAT THE FEET ARE ADJUSTED TO ENSURE THAT THE APPLIANCE IS LEVEL AND ALSO TO PREVENT IT ROCKING lf the appliance is not firm and level it m
31. thes load Some fabric types are more absorbent than others and will therefore require more water for the wash 5 The programme selected The temperature wash cycle and rinse spin combination associated with any particular programme selected will influence the duration EXAMPLE PROGRAMME TIMES PROGRAMME APPROX TIME mins 5 115 120 oo 80 85 so 55 60 WwW 65 70 o J 45 50 0 5 40 45 gt J 30 35 PREWASH 20 25 ECONOMY WASH save up to 15 mins 13 Installation Instructions TRANSIT BRACKET REMOVAL THESE BRACKETS ARE USED TO PROTECT YOUR MACHINE DO NOT DISTURB ANY OTHER FITTINGS WARNING THE APPLIANCE MUST BE UNPLUGGED BEFORE REMOVING BRACKETS Ne 1 REMOVE SCREWS FROM THE WORK TOP LID LIFT Pusi 2 REMOVE WORK TOP LID PUSH FROM THE FRONT AND LIFT UP go 2 gt ii 3 REMOVE THE SEVEN SCREWS 4 REMOVE THE TWO BRACKETS LOwER 5 REPLACE WORK TOP LID AND SCREWS 14 Installation Instructions DRAINAGE WARNING ONLY CONNECT YOUR MACHINE DRAIN HOSE TO PIPES WHICH CONNECT TO THE FOUL DRAIN SYSTEM AND NOT TO SURFACE WATER DRAINS IMPORTANT NOTES FOR THE CORRECT OPERATION OF YOUR APPLIANCE IT IS ESSENTIAL TO COMPLY WITH THE FOLLOWING INFORMATION gt gt INTO STANDPIPE DO NOT remove the hooked end support from drain hose and ensure that the hose is not pushed too far down the standpipe If the end of your drain hose is fitted with retainin
32. to the sink and block the outlet whilst the machine is working Standard Ensure that the end of the drain hose is above the water level in the sink to avoid syphoning If your sink is inset the front edge of the basin must be less Sink arain than 75mm 8 from the front edge of your work top 32 0 min 15 If you think that you have a Problem Look at this list then check the adjacent suggestions They may give the answer to your problem without having to telephone your Hotpoint Service office If you are unable to solve your problem follow the advice under the heading If it still won t work Machine not spinning at end of programme If your appliance will not start fill or take in detergent It will not pump out the water The door will not open It s leaking It has stopped in the middle of a programme The clothes are not dry enough after spinning The clothes come out with fluff on them 16 Before calling Hotpoint Service please check the following _ The machine is prevented from spinning if the wash load is unevenly distributed around the wash drum Do not call for a Service Engineer Re distribute the washed clothes by hand and re select the appropriate spin only programme We do not recommend that large bulky items are washed on their own as it is not always possible to evenly distribute these around the wash drum see page 7 Js the machine p
33. tural Fabrics codes 95 so 40 and Synthetic Fabrics codes so 4o and plus is also a good idea to sort them into large and small items as this will prevent small items from becoming enveloped in sheets etc and not drying properly NOTE Do not tumble dry woollens code L 3 Do not overload WARNING DO NOT OVERLOAD DURING DRYING AS THIS COULD RESULT IN POOR PERFORMANCE AND CLOTHES DAMAGE Remember that clothes are much more compact when wet so take care not to overload the machine The maximum drying loads are Natural Fabrics 2 3kg 510 dry weight Synthetic Fabrics 2kg 4 410 dry weight 4 Select the Heat Setting If you do not Rinse and Spin before drying you will need to select the correct heat setting Two settings are available one for natural fabrics and one for synthetics These are selected using the Programme Selector and are identified as follows Full Heat Natural Fabrics ITCL codes 5 so 4o k Low Heat Synthetic Fabrics ITCL codes 59 4o gt and wJ us Choose the heat setting by turning the Selector clockwise until the correct heat symbol is at the 12 o clock position DO NOT TUMBLE DRY WOOLLENS 5 Set the Drying Time After the heat setting is chosen set the Drying Timer so that the required drying time is in the 12 o clock position Finally push in the On Off button to start the drying cycle This table summarises the settings to be used when using your
34. wer Press On Off button You will hear the sound of the water flowing into the machine DURING THE CYCLE Your machine will wash rinse and spin Your machine has a feature to prevent it spinning with a large unbalance in the wash load For further information see The Machine at Work WHEN THE CYCLE Release the On Off button HAS FINISHED Open the door on the WD23 by pressing in the Door Release Button and on WD21 by pulling the Door Release Lever Unlock the door if necessary by turning the slot to a vertical position WD21 only Remove the clothes and the dosing ball if used Switch off the electricity and water after every wash session PROGRAMMING Label codes New Old 95 60 a so 4 40 i ADDITIONAL PROGRAMMES PREWASH amp vJ QUICK WASH SPIN LONG SPIN OTHER SYMBOLS 50 40 40 20 SHORT SPIN END OF PROGRAMME Getting to know your Machine To select a programme turn the selector knob clockwise until the required programme symbol is at the 12 o clock position The symbols on the dial correspond to the international wash care symbols which you will find on your clothing These indicate the recommended wash required for that fabric eg Fabric Max Load lb White cotton and linen without special finishes 4 5 10 Colourfast cotton linen or viscose without 4 5 10 special finishes Coloured Nylon Polyester Acrylic cotton 2 4 4
35. y be obtained by ringing your local spares centre see back cover iR Hotpoint Service Cover Satisfaction Guaranteed or Your Money Back Hotpoint gives you a unique Satisfaction Guaranteed promise valid for ninety days after you have purchased your Hotpoint product If there is a technical problem with your Hotpoint appliance just call Hotpoint Service see back page If necessary we will arrange for an engineer to call If the technical problem is not resolved under this Guarantee Hotpoint will replace your appliance or if you prefer give you your money back Your statutory rights are not affected and the Guarantee is additional and subject to the terms of Hotpoint s Five Year Parts Guarantee Hotpoint s Free Five Year Guarantee From the moment your appliance is delivered Hotpoint guarantees it for FIVE YEARS e in the Five Years all replacement parts are FREE provided that they are fitted by our own Service Engineer During the first year our Engineers time and labour is also free Our guarantee covers loss of food in our refrigeration and freezer products up to 250 during the first year subject to verification by one of our engineers After the first year we will charge for our Engineers time and labour We do however operate a range of Service Plans see opposite which for an annual payment enables you to cover any repair costs which may be necessary All our service repairs are guaranteed for
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