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Hoover S3621 User's Manual
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1. Within 15 minutes the thermal protector will cool and auto matically reset and cleaning may resume If cleaner does not operate allow addi tional time for thermal protector to reset Edge groomer replacement When to replace The edge groomers located on both sides of the nozzle should be replaced when they no longer extend past the sur face of the bottom plate What to buy When purchasing edge groomers ask for Hoover part no 39511004 How to replace Disconnect cleaner from electrical outlet 1 Remove hood and brush roll cover as shown in Figs 3 9 to 3 12 Powered hand tool Agitator brush roll replacement When agitator brush roll brushes are worn the brush roll should be replaced Ask for HOOVER part no 48414088 2 Pull off both old edge groomers G 3 Push each new groomer onto the 3 tabs H starting with one of the end tabs Then push the groomer onto the middle and remaining end tab 4 Replace brush roll cover and hood as shown in Figs 3 16 and 3 17 How to replace Disconnect cleaner from electrical outlet 1 Remove tool from hose and turn it so bottom faces up Press the latches on either side of tool and remove bottom plate A 2 Unscrew the two Philips screws and remove belt guard B 3 Remove agitator including end plates 6 With curved ends down slide end C and discard plates C of brush roll into slots E on 4 Inspect belt to ensure that
2. 21 through 3 23 2 Grasp turbine E and pull firmly to remove 3 Remove belt from turbine pulley F Replace with new belt Service To obtain approved HOOVER service and genuine HOOVER parts locate the near est Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer Depot by e checking the Yellow Pages under Vacuum Cleaners Household OR e checking the list of Factory Service Centers provided with this cleaner OR e checking the Service section of The Hoover Company online at www hoover com OR s calling 1 800 944 9200 for an automated referral of authorized service outlet locations U S only Please do not send your cleaner to The Hoover Company in North Canton for ser vice this will only result in delay If further assistance is needed contact The Hoover Company Consumer Response Center North Canton Ohio 44720 Phone 330 499 9499 In Canada contact Hoover Canada Burlington Ontario L7R 4A8 Phone 1 800 263 6376 Always identify your cleaner by the com plete model number when requesting information or ordering parts The model number appears on the bottom of the cleaner 4 With flat sides of turbine retainers G pointing down slide retainers into grooves H on both sides of tool hous ing and snap into place 5 Replace brush roll belt guard and bottom plate as described in Figs 3 23 through 3 26 4 If you have a problem If a mino
3. carry by cord use cord as a handle close door on cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces Always disconnect cord from electrical outlet before servicing the cleaner Unplug cleaner when not in use Turn off all controls before unplugging Do not unplug by pulling on cord To unplug grasp the plug not the cord Never handle plug or appliance with wet hands If cleaner has a cord reel hold on to the plug while cord is being rewound to pre vent cord from whipping The use of an extension cord is not recommended Do not use with damaged cord or plug If appliance is not working as it should has been dropped damaged left outdoors or dropped into water take it to a Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer Depot gt Use vacuum cleaner only for its intended use as described in the instructions Use only attachments recommended by The Hoover Company others may cause hazards Save these instructions 2000 The Hoover Company www hoover com 1 Assembling cleaner This cleaner was inspected and packaged carefully before being shipped from the factory If you should happen to need assistance during assembly or operation Visit us online at www hoover com to find the service outlet nearest you click on the Service button OR Call 1 800 944 9200 for an automated referral of authorized service outle
4. in place Push belt end forward rotating end plate F until it slides into place Turn agitator making sure it rotates freely Agitator brush roll replacement When to replace Disconnect cleaner from electrical outlet When agitator brush roll brushes are worn the brush roll should be replaced To check condition of brushes move edge of a card across bottom plate while turning brush roll To maintain cleaning effectiveness replace brush roll if brush es do not touch card 2 Push old bulb into socket and twist to remove Push new bulb into socket and twist into place 3 Replace hood Replace brush roll cover C over agitator brush roll Replace 3 short screws What to buy When purchasing a new agitator brush roll ask for HOOVER part no 48414 071 How to replace Disconnect cleaner from electrical outlet 1 Remove hood duct cover belt and brush roll as shown in Figs 3 9 to 3 14 2 Discard old brush roll 3 Replace new brush roll and belt as shown in Figs 3 15 to 3 17 Thermal protector An internal thermal protector has been used in your cleaner to prevent over heating if a large item or clog gets caught in the nozzle or at the opening of the bag When the blockage is not removed the thermal protector will trip and cleaner will stop running If this happens turn cleaner OFF and disconnect cleaner from electrical outlet Then disconnect nozzle and remove obstruction
5. less suction when cleaning lightweight fabrics or throw rugs Close the suction regulator for maximum suction If the power nozzle is difficult to push on some carpet open the suction regula tor This will help prevent damage to the belt Select the proper tool F Crevice tool may be used in tight spaces corners and along edges in such places as dresser drawers uphol stered furniture stairs and baseboards G Furniture nozzle may be used for upholstered furniture draperies tapes tries mattresses and clothing H Dusting brush may be used for carved furniture table tops books lamps lighting fixtures venetian blinds baseboards shutters and registers Hard floor tool may be used for walls and very irregular hard surface floors such as brick and slate J Powered hand tool may be used for upholstered furniture carpeted stairs and hard to reach places How to connect To use the cleaner with tools disconnect the power nozzle from the hand grip Tools may be attached directly to the hand grip With the latch in the unlock a position insert tool or wand if extra length is needed then push latch to the lock position to secure To remove the tool or wand push the latch to the unlock g position To connect tools to metal wands insert end of tool into wand and snap into position To disconnect press down on the center of spring latch and remove tool To connect tools to metal wands ins
6. Hoover 00 Sars Espanol gt pag 15 22 referred N Francais gt p 23 30 WindTunnel Canister Cleaner with Powered Hand Tool Review this manual before operating cleaner www hoover com Fill in and retain The model and serial number are located on the bottom of the cleaner For your personal records please enter the COMPLETE model and serial number in the spaces provided and retain this information Your cleaner is model and has serial number It is suggested that you attach your sales receipt to this owner s manual Verification of date of purchase may be required for warranty service of your Hoover product Index Assembling Cleaner 3 4 Cleaner Description eee 4 How To Use Canister Cleaner s 5 6 Check Bag Indicator eee 5 Cleaning Tools pcnsis seirian 6 7 Powered Nozzle sss 5 6 To Clean Stail riesenia 7 If You Have a Problem 13 Clearing Blockage see 13 Important Safeguards s 2 Maintenance Cleaning Filters eee e 8 9 LUI DHICAUONM siicctssceersanateectectiomsvcnenttaans 12 Replacing Powered Hand Tool Agitator Brush Roll 11 Replacing Powered Hand Tool Belt 12 Replacing Agitator Brush Roll 10 Replacing Bag svg ss oos yz aset ontant ar r 8 Replacing Power Nozzle Belt 9 Replacing Headlight cecce 10 Replacing Edge Groomers 11 SENGE nianna Tano Tarv THE 12 Storag L aaa aa aH T Taiz 7 Uiz ez T T 14 Important Safeguards Whe
7. ase The motors to your HOOVER appliance are warranted in normal house hold use in accordance with the Owner s Manual against original defects in materi al and workmanship for a period of two years from date of purchase of the appli ance These warranties provide at no cost to you all labor and parts to place this appliance or the motors to this appli ance in correct operating condition dur ing the respective warranted periods These warranties apply when the appli ance is purchased in the United States including its territories and possessions or in Canada or from a U S Military Exchange Appliances including their motors which are purchased elsewhere are covered by a limited one year warran ty which covers the cost of parts only These warranties do not apply if the appliance is used in a commercial or rental application Warranty service can only be obtained by presenting the appliance to one of the following authorized warranty service out lets Proof of purchase will be required before service is rendered 1 Hoover Factory Service Centers 2 Hoover Authorized Warranty Service Dealers Depots For an automated referral of autho rized service outlets in the U S A phone 1 800 944 9200 OR visit The Hoover Company online at www hoover com This warranty does not cover pick up delivery or house calls however if you mail your appliance to a Hoover Factory Service Center for warranty service transpo
8. cement is necessary If filter is dirty open grid on cassette and remove filter Wash filter in warm water or replace it with a new one A dry filter must be put back into cleaner Return nozzle to original position and lift How to replace off hood Disconnect cleaner from electrical outlet and disconnect power nozzle from extension wands To remove hood turn nozzle over and unscrew the 4 recessed Phillips head Screws Note Do not remove the 3 screws in the triangle formation as these hold the motor in place r l E HAHA Pe 1S Sr If belt is not broken but is stretched or cut pull it off the motor pulley D Lift off brush roll cover C Continued gt 9 Lift up end of agitator brush roll Remove old belt from agitator pulley E and replace with new belt Lettering on belt must be visible Position hood on top of nozzle base Turn nozzle over Replace 2 short screws at the back of nozzle and 2 long screws at the front Headlight replace ment The headlight located on top of the power nozzle operates when the clean er is turned on Use only HOOVER part no 27317307 which is a fused bulb when replacing the headlight How to replace Disconnect cleaner from electrical outlet and disconnect power nozzle from extension wands 1 Remove the hood as shown in Figs 3 9 and 3 10 10 Stretch belt back and attach to motor pulley Hold opposite end of agitator brush roll
9. ert end of tool into wand and snap into posi tion To disconnect press down on the center of spring latch and remove tool Wand storage clip To save storage space stand the clean er on end and hook wand storage clip on bottom of cleaner The nozzle must be positioned down as shown Lift up on wand to remove storage clip from cleaner How to store cleaner Powered hand tool storage The cleaning tools are conveniently The powered hand tool stores in the tool stored in the cleaner as shown To lid replace the wall floor brush be sure to turn the connector toward the cord rewind pedal K before pushing the brush in place To remove tool grasp end of tool and pivot forward How to clean stairs Clean stairs by placing cleaner on end Clean stairs from bottom to top The powered hand tool is ideal for cleaning carpeted stairs Use light pressure when cleaning with the powered hand tool as excessive pressure may cause the brushes to stall Familiarize yourself with these home maintenance tasks as proper use and care of your cleaner will ensure contin ued cleaning effectiveness Filter bag When to replace Check the bag when the CHECK BAG indicator shows red When bag is filled with dirt the cleaner will not operate effi ciently Discard used bag CAUTION Very fine materials such as face powder cornstarch fireplace ashes or fireplace soot may seal the paper bag and may cause it to burs
10. it is in tool good condition If belt is cracked gouged or broken replace it see follow ing section 5 Insert brush roll through belt and position belt over gear teeth D on brush roll 7 Replace belt guard B making sure not to pinch brush bristles in guard Turn agitator making sure it rotates freely Replace and tighten screws 8 To replace bottom plate A insert the four tabs on edge of bottom plate into slots on front of tool Pivot bottom plate down and snap closed 11 Powered hand tool Belt replacement Inspecting the belt The powered hand tool belt is designed to last a long time and is not normally replaced However if the belt is cracked gouged or broken it should be replaced The belt can be seen through the top of the nozzle or by removing the bottom plate and belt guard Figs 3 21 and 3 22 Lubrication The motor is equipped with two bear ings that contain sufficient lubrication for the life of the motor The addition of lubricant could cause damage Therefore do not add lubricant to either motor bearing The agitator brush roll is equipped with two ball bearings that should be lubri cated periodically by a Hoover Factory Service Center or an authorized Hoover Warranty Service Dealer Depot 12 Replacing belt When replacing belt ask for HOOVER part no 38528037 1 Remove bottom plate belt guard and brush roll as described in Figs 3
11. lide bag collar of new bag firmly into holder Filters secondary and micro How to clean Disconnect cleaner from electrical outlet The secondary filter located behind the grill in the bag compartment pro tects the motor from dirt particles If fil ter becomes dirty pull off grill and lift out filter Wash filter in warm water or replace it with a new one A dry filter must be put back into cleaner Do not operate cleaner without sec ondary filter in place The micro filter aids in the filtration process to return clean air to the room To remove this filter open tool lid remove dusting brush and pull up red fil ter cassette When to replace The belt should be checked from time to time to be sure it is in good condition To check remove the hood see following section Replace the belt if it is stretched cut or broken Remove brush roll cover C by remov ing the 3 Phillips head screws Power Nozzle belt replacement The belt in your power nozzle drives the agitator It has been designed specifi cally for use in this cleaner and is impor tant for effective operation What to buy There are other belts manufactured that are similar in shape and size but are not designed for the HOOVER power nozzle Such belts do not operate the agitator correctly and may create stress which could damage your power nozzle Use only a genuine HOOVER Belt part no 40201180 when a belt repla
12. lution s Low cleaner suction x See section Cleaner suction low Blockage in nozzle connector s Remove blockage Agitator brush roll not running s See section Agitator brush roll won t run Agitator brush roll brushes worn s Replace brushes Clearing blockages Low suction or pick up may be due to a blockage in the system Refer to the following steps to check for blockages continuing with each step until the blockage is found 1 Turn cleaner off and disconnect from electrical outlet then discon nect power nozzle plug and wands from hand grip 2 Plug cleaner in turn on and check hose end for suction Remove any obstructions 3 Remove power nozzle from wands and attach wands to hose Check for suction and remove any blockages 4 Make sure power nozzle plug is dis connected from hand grip Then check for blockage in nozzle connector A 4 3 B 5 Disconnect powered hand tool from hose Remove bottom plate belt guard and turbine as described in Figs 3 21 3 22 and 3 29 Remove any blockage from turbine channel B Replace belt turbine brush roll belt guard and bottom plate 13 Full One Year Warranty Cleaner Two Year Warranty Motors Domestic Use Your HOOVER appliance is warranted in normal household use in accordance with the Owner s Manual against original defects in material and workmanship for a period of one full year from date of pur ch
13. n using an electrical appliance always follow basic precautions including the following READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE Warning To reduce the risk of fire electric shock or injury Do not use outdoors or on wet surfaces Close supervision is necessary when any appliance is used by or near children Do not allow vacuum cleaner to be used as a toy or to run unattended at any time Keep hair loose clothing fingers feet and all parts of body away from openings rotating agitator and other moving parts Do not operate cleaner in bare feet or when wearing open toe shoes or sandals Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use to pick up flammable or combustible liquids such as gasoline or fine wood sandings or use in areas where they may be present The hose contains electrical wires Do not use if damaged cut or punctured Avoid picking up hard sharp objects with the cleaner They may damage the cleaner and the bag Always turn off this appliance before connecting or disconnecting hose motorized nozzle or powered hand tool Do not use without dust bag or filters in place Change bag frequently when pick ing up very fine materials such as powder Use extra care when cleaning on stairs Do not put any object into openings Do not use with any opening blocked keep free of dust lint hair or anything that may reduce air flow Do not pull or
14. nstall the proper outlet Do not change the plug in any way Deluxe power nozzle Handle positions The handle has two positions when used with the power nozzle upright and operating To lower handle to operating position place your foot firmly on the power noz zle and pull handle back ON OFF switches After assembling cleaner plug cord into electrical outlet Turn cleaner on by depressing ON OFF pedal A To turn cleaner off depress pedal again Note Pedal opposite ON OFF pedal is Cord Rewind Pedal B Floor surface selector Carpet or rug cleaning When using the power nozzle for carpet and rug cleaning push the floor surface selector button toward RUG C This setting provides the suction and agitator action necessary to deep clean carpets The nozzle adjusts automatically to vari ous carpet pile heights Check bag indicator The indicator will begin to show red as bag fills with dirt There are three condi tions that will cause the indicator to become completely red 1 The bag is full change the bag 2 Very fine materials such as powder have been picked up clogging the bag pores change the bag even if it is not full 3 There is a blockage in the nozzle hose tools or at the bag opening remove the blockage tA govduns 904 Hard surface floor cleaning The power nozzle can be used for cleaning hard surface floors such as wood linoleum vinyl asphalt and rub be
15. or close for maxi um suction open if power nozzle is difficult to push on some carpets or if lightweight rugs or draperies are being cleaned 10 Receptacle connect power nozzle cord underneath hand grip 11 Dusting brush 12 Crevice tool 13 Hard floor tool 14 Furniture nozzle 15 Powered hand tool stores in tool lid 16 Power ON light glows when cleaner can be controlled at the hand grip 17 Micro filter aids in filtration of dirt particles 18 Large wheels provide easy towing when cleaner is pulled over carpet area rugs and door sills 19 Cord rewind pedal step on pedal to rewind cord for storage Hold plug until cord is rewound 20 Tool lid pull up on edge of lid in recessed area 22 Bag lid latch lift to open bag lid 22 ON OFF pedal conveniently located on top of cleaner 23 Check bag indicator shows red when paper bag should be checked for fullness 24 Hose connector 25 Receptacle connect power nozzle cord to canister cleaner 26 Carrying handle This cleaner is intended for house hold use Operate cleaner only at voltage speci fied on data plate on bottom of cleaner Polarized plug To reduce the risk of electric shock this appliance has a polarized plug one blade is wider than the other This plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to i
16. r problem occurs it usually can be solved quite easily when the cause is found by using the check list below Problem Cleaner won t run Possible cause Possible solution s Not ON at cleaner s Turn ON at cleaner Not firmly plugged in s Plug unit in firmly x No voltage in wall plug s Check fuse or breaker gt Blown fuse or tripped breaker s Replace fuse reset breaker Problem Cleaner suction low Possible cause Possible solution e Bag full s Replace paper bag Blockage in nozzle connector hose or wands Remove blockage Secondary filter dirty Clean filter Bag not opened Open bag by pulling folds Hose not properly connected to cleaner Ensure hose is properly connected Problem Power nozzle agitator brush roll won t run Possible cause Possible solution x Hose power cord not firmly plugged in s Plug firmly into receptacle on cleaner base Broken or worn belt s Replace belt s Floor surface set to BARE s Set floor surface to RUG Problem Powered hand tool brush roll won t turn Possible cause Possible solution Too much pressure being applied to tool Continue using tool applying light pressure Blockage in turbine channel s Remove blockage Broken or worn belt s Replace belt s Low cleaner suction s Check items under Cleaner suction low Problem Nozzle wont pick up Possible cause Possible so
17. r tile sealed cork concrete and ter razzo as well as carpet To set the power nozzle for hard surface floor cleaning push the floor surface selector button toward BARE D This setting provides suction and no agitator action If you prefer you may use the hard floor tool to clean bare floors You will find it particularly convenient when cleaning lightweight area rugs to set the floor surface selector button on BARE and continue cleaning the sur rounding floor surfaces Note The headlight will be ON in both the RUG and BARE floor surface modes Edge cleaning Special edge groomers are provided on both sides of the nozzle to remove dirt in carpet near baseboards and furniture Guide side of nozzle parallel to edge of carpet or furniture as shown Cleaning tools The cleaning tools are conveniently stored in the cleaner underneath the tool lid Pull up on edge of lid in recessed area to open The lid is also designed with a break away feature which allows it to snap off if it is pushed open too far To re attach align small knobs on hinge area of lid with slots at rear of cleaner press lid back into place The cleaning tools have many uses Select the tool best suited for the clean ing task from the following descriptions Suction regulator The suction regulator on the wand E allows the user to reduce suction when necessary Open the suction regulator for
18. rtation will be paid one way While this warranty gives you specific legal rights you may also have other rights which vary from state to state If further assistance is needed or if there are questions concerning this warranty or the availability of warranty service outlets write or phone the Consumer Response Center The Hoover Company 101 East Maple St North Canton Ohio 44720 Phone 1 330 499 9499 In Canada contact Hoover Canada Burlington Ontario L7R 4A8 qo
19. t even though it is only partially full of dirt When the cleaner is used to remove material of this nature change the bag often Where to buy Filter bags may be purchased from Authorized Hoover Dealers Depots Leading Retailers Hoover Factory Service Centers or through The Hoover Company online at www hoover com What to buy In order to maintain the original cleaning effectiveness and superior filtration qual ities of your cleaner use only Genuine HOOVER Allergen Filtration Type S disposable filter bags Regular HOOVER Type S disposable bags also fit your cleaner and will give satisfactory performance To assure that your HOOVER cleaner operates at peak performance it is imperative that you use only genuine HOOVER filter bags made by The Hoover Company HOOVER bags can be identified by these trademarks How to replace Disconnect cleaner from electrical outlet Rotate hose to the side lift bag lid latch and open bag lid Fit sides of bag into bag cavity below seal A Clear bag opening B by pushing the pierced paper through opening toward bag interior Close bag lid Carefully pull out used bag How to attach bag lid The bag lid and hinges are designed with a break away feature If the lid is pushed open too far it will come off It can be easily re attached by aligning the hinges with the appropriate slots in the cleaner as shown S
20. t locations U S only OR Call 1 330 499 9499 to speak with a representative in the Hoover Consumer Response Center Carton contents Connect hose With hose toward front of cleaner push hose connector into opening in bag lid When hose is attached properly hose cord plug will reach to receptacle on cleaner Insert plug as deeply into the recepta cle as possible Latch A will automati cally fasten Cleaner will not operate unless plug is inserted into receptacle To disconnect hose first remove hose cord plug from receptacle while pulling out on latch Then depress buttons shown in Fig 1 2 by arrows on hose connector and pull up Note The flexible hose contains electrical wires for connection to the power nozzle and should not be used if damaged The wires should not be seen through the outer skin Unpack cleaner from carton and iden tify the parts shown Remove and dispose of cardboard packing A Canister cleaner B WindTunnel powered nozzle C Extra paper bag one bag is installed in cleaner your model may include additional bags D Extension wands and hose Attach nozzle and wands The wand with the storage clip connects to the power nozzle Attach it to power nozzle by fitting but ton projection B on nozzle connector C into opening near end of wand Be sure nozzle is locked in place To release press do
21. wn on center of latch D and remove nozzle Continued gt 3 Attach second wand to the first Position cord into cord clips E on wands plac ing excess cord between nozzle and bottom cord clip Note For some models bottom cord clip is on wand storage clip Cleaner description To attach the hose to the extension wands push latch F on the hand grip to the unlock g symbol Push the hand grip G down onto wand so that the button projection H fits into the slot Push the latch to the lock symbol to secure wand Q 3794008 40014 The assembled cleaner will look like the drawing 1 WindTunnel carpet and floor power nozzle automatically adjusts to different carpet pile heights 2 Headlight 3 Spring latch locks extension wands together or locks wand to nozzle or tool 4 Wand storage clip place cleaner on its end and hook clip onto bot tom of cleaner 5 Extension wands used with rug and floor nozzle One or both wands may be used with cleaning tools 6 Wand tool latch used to lock hand grip to extension wands or cleaning tools 7 Floor surface selector button push button toward RUG for carpet cleaning or BARE for hard surface floor cleaning 8 Hand grip Push plug on power nozzle cord com pletely into receptacle underneath hand grip Always disconnect cleaner from elec trical outlet before attaching or removing power nozzle plug 9 Suction regulat
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