Hi-Touch Imaging Technologies CS-300 User's Manual
Contents
1. Page Order v Using YMC Using Resin K Disable doing color printing Black White Resin Dither A Ribbon Type Select the ribbon type you want to use 1 YMCKO ribbon 2 Resin K ribbon or 3 YMCO ribbon B Card Type Select the card type you want to use You may choose Blank Card 6 pin Smart Chip Card 8 pin Smart Chip Card Magnetic Stripe Card Chip Magnetic Card and Adhesive Card Default setting Blank Card C Quality Mode Quality Mode is the default setting If you cancel this option the printing speed will increase but the quality will decrease D Printing Direction You can select Portrait or Landscape Default setting Landscape Lock If you are using a 3 party software application other than Card Desiree CS and the default printer of your computer is not CS 300 then please enable Lock to fix the printing direction E Copies Set the number of copies to print Default setting 1 F Front back side setting Setup which side you want to print G Printing Parameters Select the printing parameters When you change the Ribbon type it will automatically return to the default setting If Using YMC is unmarked only the Resin K and O portion of the YMCKO ribbon will be applied during the printing process H K only on Back This option is available only for YMCKO ribbons When it is marked the front side of the card will be printed b2. Card out or feeding error OR The Error Message shown on the LCD Display and the Solutions CARD OUT After above procedures if this error message still persists please contact the HiTi customer service center ADF SENSOR SEL The sensors for card ADF SENSOR 1 ADF SENSOR 2 When the card feeding process fails you can try to switch ADF SENSOR 1 or ADF SENSOR 2 for troubleshooting If the problem can not be resolved please refer to Chapter 5 Troubleshooting The Error Message shown on the Computer Monitor and the Solutions Card out or feeding error OR The Error Message shown on the LCD Display and the Solutions CARD OUT After above procedures fail and if the card feeding process still fails please contact the HiTi customer service center CLEANING MODE PUT CLEANING KIT amp Please follow the instruction on the OPEN THE DOOR 4 amp LCD Display Remove the peel off CLEAN PROCESSING film from the cleaning card Insert the cleaning card and open the ribbon door Press OK button to initiate the cleaning process 29 WWW hi ti com Chapter 4 How to maintain your printer In order to preserve the performance of the printer and the print quality please remember to maintain your card printer regularly We will introduce a detailed cleaning procedure in the following sections Please pay attention to the following when you use the printer 1 For a better p
3. HiTi will charge its standard time and materials charges to service the printer for the particular failure of any damage 5 If HiTi receives during the applicable warranty period Notice of a defect in any software media or ink cartridge product which is covered by HiTi s warranty HiTi shall replace the defective product If HiTi receives during the applicable warranty period notice of a defect in any hardware product which is covered by HiTi s warranty HiTi shall either repair or replace the defective product at HiTi s convenience 6 If HiTi is unable to repair or replace as applicable a defective product which is covered by HiTi s warranty HiTi shall within a reasonable time after being notified of the defect refund the purchase price for the product 46 www hi ti com B Limitations of Warranty To the extent allowed by local law neither HiTi nor its third party suppliers make any other warranty or condition of any kind whether express or implied with respect to the HiTi products and specifically disclaim the implied warranties or conditions of merchantability satisfactory quality and fitness for a particular purpose C Limitations of Liabilities 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedy 2 To the extent allowed by local law except for the obligations specifically set forth in this warranty statement in no event shall
4. below the CARD JAM message please empty the rejected box and continue the troubleshooting process on the computer monitor NOTICE If the card printer is printing on either side of a card and the Card jam error occurs after printing the first side printing then please follow the previous instructions to remove the card and check if the cleaning roller is installed properly If not please follow the instruction in 1 4 Install Cleaning Roller to install the cleaning roller Card jam in rejected box Card jam in the rejected box If the LCD display does not show NEXT below the CARD JAM message please empty the rejected box and then continue the troubleshooting process Please empty the rejected box or follow the instructions proper position R J Box full The rejected box is full of cards from the LCD display and press NEXT IGNORE THE ERROR to clear this error condition Please check if the rejected box has been properly m The rejected box is not placed in the installed or please follow the instruction on the LCD R J Box missing display and press NEXT IGNORE THE ERROR to clear this error condition 39 www hi ti com Cam TPH error Cam pinch error Cam flipper error Cam Mag error The error occurs in the mechanism Check sum error SDRAM Check sum error SRAM Check sum error FLASH Check sum error Wrong firmware The ver
5. http www hi ti co uk E mail sales hi ti co uk Netherlands Hi Touch Imaging Technologies Netherlands B V ESP 206 5633 AC Eindhoven The Netherlands Tel 31 0 40 256 5166 Fax 31 0 40 290 3176 amp 31 0 40 290 3287 Web http www hi ti nl E mail salesQhhi ti nl Russia Hi Touch Imaging Technologies Russia Representative office Trubetskaya str 30A Balashikha City143910 Russian Federation Tel 7 905 711 5773 Web http www hi ti ru 55 www hi ti com Middle East amp North Africa Hi Touch Imaging Technologies Middle East Emaar Business Park Bldg 2 Office 426 P O Box 261750 Dubai United Arab Emirates TEL 971 4 3674547 FAX 971 4 3674221 Web http www hi ti ae E mail sales me hi ti com India Hi Touch Imaging Technologies New Delhi Liaison Office 401 402 4th floor 96 Siddharth Building Nehru Place New Delhi 110019 India TEL 91 11 4180 8191 FAX 91 11 4180 8193 Web http www hi ti com E mail sales india hi ti com W W TE i EEE _ _ _______ 56 www hi ti com
6. Default button to return to the default settings D Skin Tone Preference You may adjust the skin tone to your preference through this function Preference 1 relatively Red color performance Preference 2 relatively Yellow color performance E Skin Tone Adjuster Yellow Red Adjuster bar Y R bar The adjustment scale ranges from 5 to 5 and displays a range of adjustment between Yellow and Red Light Dark Adjuster bar L D bar The adjustment scale ranges from 5 to 5 and displays a range of adjustment between Light and Dark Preview This displays the variation of Skin Tone after adjusting these bars Reset Return to the original settings F Color Chart You may select a color range and print out a color chart to check the color preference of the printing You can print out the standard color chart for your reference according to the settings in A Color Preferences C Printer Color Adjuster and D Skin Tone Preference Please unmark lmage Auto Enhancement in B Special Function before you print out the color chart If you would like to print out the same colors as the ones you selected from the standard color chart then please do not change the settings in A C D for the standard color chart Otherwise the colors you print will not be the same as the ones you selected from the standard color chart If you would like to obtain a maximum color space for the color chart then please select Do
7. HiTi distributor or HiTi customer service center Website http www hi ti com N 3 Unsupported ribbon Wrong ribbon for this printer Please install the correct ribbon Unknown ribbon The ribbon can not be recognized Please install the correct ribbon 38 www hi ti com Card jam in card path Card jam in the device Card flipper jam in a Please remove the card by following the instructions on the LCD monitor of the printer before continuing the print job Please press OK to get step by step instructions 1 OPEN THE DOOR Open the ribbon door to see whether the card and the ribbon are sticking together or not 2 TAKE OFF THE RIBBON Remove the ribbon There are three options jammed card removal Please press or gt to select one of these options AUTO REMOVE CARD Press OK the card printer will show MOVING CARD and remove the card automatically SEMI AUTO REMOVAL Press OK The LCD display will show CONTROL BUTTON press lt or gt to remove the card After removing the cards press OK to clear the error message MANUAL REMOVAL Press OK the LCD display will REMOVE BY HAND After removing the card press OK to clear the error message NOTICE During SEMI AUTO REMOVAL or the MANUAL REMOVAL process please DO NOT put your hands into the card printer NOTICE If the LCD display does not show NEXT
8. Technologies Middle East Emaar Business Park Bldg 2 Office 426 P O Box 261750 Dubai United Arab Emirates TEL 971 4 3674547 FAX 971 4 3674221 Web http www hi ti ae India Hi Touch Imaging Technologies New Delhi Liaison Office 401 402 4th floor 96 Siddharth Building Nehru Place New Delhi 110019 India TEL 91 11 4180 8191 FAX 91 11 4180 8193 Web hittp www hi ti com 54 www hi ti com Appendix F Order Information If you would like to purchase HiTi Printer or accessories Please contact our dealer or visit HiTi Website http www hi ti com for quickly order service Taiwan Hi Touch Imaging Technologies 3F 31 Shuang Shih Rd Sec 3 Pan Chiao City Taipei County 220 Taiwan Tel 886 2 82583058 Fax 886 2 82583062 Web http www hi ti com E mail sales hi ti com China Hi Touch Imaging Technologies Suzhou Building C 36 QiHong Road Suzhou Industrial Park Jiangsu Province PRC Tel 86 512 871 7 1688 Fax 86 512 6760 1186 Web http www hi ti com cn E mail sales hi ti com cn America Hi Touch Imaging Technologies America Inc 285 S Dupont Ave Suite 104 Ontario CA 91761 U S A Tel 1 909 974 0099 Fax 1 909 974 0011 Web http www hitouchimaging com E mail info hitouchimaging com United Kingdom Hi Touch Imaging Technologies UK Ltd Unit 7 Centurion Court Brick Close Kiln Farm Milton Keynes MK11 3JB United Kingdom Tel 44 0 1908 266677 Fax 44 0 1908 266678 Web
9. does not close well Please close the ribbon door again CARD JAM NEXT Card jam in the device Please remove the card by following the instructions on the printer LCD monitor before continuing the print job Please press OK to get step by step instructions 1 OPEN THE DOOR Open the ribbon door to see if the card and the ribbon are sticking together 2 TAKE OFF THE RIBBON Remove the ribbon There are three options for the removal of a jammed card Please press or gt to select one of these options AUTO REMOVE CARD Press OK the card printer will show MOVING CARD and remove the card automatically SEMI AUTO REMOVAL Press OK the LCD display will show CONTROL BUTTON press lt or gt to remove the card After removing the cards press OK to clear the error message MANUAL REMOVAL Press OK the LCD display will display REMOVE BY HAND After removing the card press OK to clear the error message NOTICE During SEMI AUTO REMOVAL or MANUAL REMOVAL process please DO NOT put your hands into the card printer 3XXNOTICE If the LCD display does not show NEXT below the CARD JAM message please empty the rejected box and then continue the troubleshooting process through the computer monitor 3XXNOTICE If the card printer is performing the double side printing and any Card jam error occurs after printing the first side please
10. follow then the previous instructions to remove the card and check if the cleaning roller is installed properly If not please follow the instructions in 1 4 Install Cleaning Roller to install the cleaning roller 42 WWW hi ti com RJ BOX FULL The rejected box is full of cards Please remove the invalid cards from the rejected box or follow the instructions from the LCD display and press NEXT IGNORE THE ERROR to clear this error condition RJ BOX MISSING The rejected box is not placed in the proper position Please make sure the rejected box is installed properly Or please follow the instructions on the LCD display and press NEXT IGNORE THE ERROR to clear this error condition Please restart the card printer If the error message still occurs please contact your nearest HiTi NT ERE The pimimg process iiig distributor or HiTi customer service department Website http hi ti com CAM TPH ERROR If the error message still occurs please contact your CAM PINCH ERROR The error occurs in the mechanism nearest HiTi distributor or HiTi customer service center Website www hi ti com CAM FLIP ERROR CAM MAG ERROR Please restart the card printer Or download the latest version of Firmware from the HiTi website and follow the instructions from the HiT Card Printer CHECKSUM ERROR Lot User Manual to re install the firmware j If the error message still occurs p
11. liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 2 Do not use this product near water 3 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 4 Openings in the cabinet and the bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered Placing the product on a bed sofa rug or any other similar surface should never block the openings These products should never be placed near or over a radiator or a heat register or in a built in installation unless proper ventilation would be provided 5 This product should be operated with the type of power indicated on the marking label If you are not sure about the available power source consult your dealer or the local power company 6 If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the ampere rating of the extension cord Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel 45 WWW Hi ti com Appendix C Limited Warranty Statement CS 300 i warranty perio
12. not apply any color preference in A Color Preference Setting Please refer to the description in A Color Preference Setting for further details 24 WWW hi ti com Tools amp HiTi CS 300 Printing Preferences Device Option Printing Area Color Tools Magnetic Encoding Import Export About Print Position Adjuster 0 8 mm Card Depth Print Cleaning tool B Heating Energy Setup Q Please adjust the YMC Dye magenta line IC closer to the edge no AT S83 sch i Default A Printing Position Adjuster You may set the thickness of the card and print out a test chat then modify parameter A or B or C to adjust the printing position X Notice 1 Please make sure the position of the thickness adjuster on the printer matches the thickness of the card before proceeding to modify parameter A or B or C to adjust the printing position 2 When you modify the printing position please note that the red line is not too close to the edge of the card in order to avoid any ribbon damage B Cleaning Tool You can use the cleaning mode to clean your printer Use cleaning cards from HiTi C Heating Energy You can set YMC Dye K parameters ranging from 1 to 10 to decide the color intensity If you use the YMCKO ribbon then you can adjust the parameters for YMC and Resin K within the YMCKO ribbon however if you decide to use the Resin K ribbon only Resin K parameters can
13. tested 2 The testing report shall not be reproduced expect in full without the written approval of ETC 3 The report must not be used by the client to claim product endorsement by NVLAP or any agency of the U S Government ELECTRONICS TESTING CENTER TAIWAN TEL 02 26023052 NO 34 LIN 5 DING FU TSUN INT 886 2 26023052 LINKOU HSIANG TAIPEI FAX 02 26010910 TAIWAN R O C INT 4886 2 26010910 E INWAVAS NvLAP LAB CODE 200133 0 49 www hi ti com YA K z Laree MRSS ea AA Be A GE AN AR ARAA Ee NE ae aE eaae I e a AA AA AA AA AA WA AI RE M a I AA A A PEA a 2t espe Ape e pe ee p X Rhe A Qe Reg A ees es Ne Me Re e e eg Kg p a i e Re e Ae e e Re XE ee e ce Ri ke ape Ne e Ne Re e e e Re FEDERAL COMMUNICATIONS COMMISSION Declaration of Conformity DoC The following equipment Product Name CARD PRINTER Trade Name HITI Model Number PAVO 3xx CS 3xxx X20 9 A Z or Blank is herewith confirmed to comply with the requirements of FCC Part 15 Rules The operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesire operation The result of electromagnetic emission has been evaluated by ETC EMI Laboratory NVLAP LAB CODE 200133 0 and showed in the test report ET94R 09 090 02 t is understood that each unit marketed is identical to the devic
14. width height and position of this area Erase Rectangle Delete a non printing area Rectangle list You can select a different rectangle from the rectangle list J Reverse You can inverse all no printing areas to be printing areas by pressing this button ommoomw K Load Preview Image You can load any image to adjust the position of the card and preview the effect after its adjustment 22 www hi ti com Color You may set the printing color of your preference in this page aix Device Option Printing Area Color Tools Magnetic Encoding Import Export About r Color preference setting Cc HiTi Optimized Color General T Brightness Skin Tone Preference Preference 1 z D Contrast C Management A Sharpness e Do not apply any color fh ff preference e Saturation m fi Cyan jp Do MV Image Auto Enhancement Q Magenta 0 Y ellow 2 SS fo lV Preview Reset Y Gamma Color Chart Reset Color Chart a A Color preference setting There are four options 1 HiTi Optimized Color General The standard color presentation 2 HiTi Optimized Color Enhanced Stronger contrast 3 Windows Color Management When applying this option please follow the procedures as below a Please check whether the hitechca file exists or not Control Panel P
15. 000 3 2 2000 IEC 61000 4 2 1995 A1 1998 A2 2000 EN 61000 3 3 1995 A1 2001 IEC 61000 4 3 2002 TEC 61000 4 4 1995 A1 2000 A2 2001 TEC 61000 4 5 1995 A1 2000 IEC 61000 4 6 1996 A1 2000 IEC 61000 4 11 1994 A1 2000 Signature Will Yauo Manager of EMC Testing Department II Electronics Testing Center Taiwan Report Number ET94R 09 090 01 Note L The results of the Test Report relate only to the items tested 2 The Test Report shall not be reproduced except in full without the written approval of ETC 3 Together with the applicant s own documented production control the applicant or his European authorized representative could draw up an EC Declaration of Conformity and affix the CE markin ELECTRONICS TESTING CENTER TAIWAN TEL 02 26023052 NO 34 LIN DING FU TSUN INT 886 2 26023052 LINKOU HSIANG TAIPE FAX 02 26010910 TAIWAN ROC INT 886 2 26010910 51 www hi ti com CE Declaration of Conformity For the following equipment Card Printer PAVO 3xx CS 3xxx X A Z 0 9 or blank Brand HiTi is herewith confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility 89 336 EEC For the evaluation regarding the electromagnetic compatibility the following standards were applied EN 55022 1998 A 1 2000 A2 200 Class B EN 55024 1998 A1 2001 A2 2003 EN 61000 3 2 2000 IEC 61000 4 2 1995 A 1 1998 A2 2000 EN 61000 3 3 1995
16. A 1 2001 IEC 61000 4 3 2002 TEC 61000 4 43 1995 A 1 2000 A2 2001 TEC 61000 4 5 1995 A 1 2000 IEC 61000 4 6 1996 A 1 2000 TEC 61000 4 11 1994 A 1 2000 The following importer manufacture is responsible for this declaration Hi Touch Imaging Technologies Hi Touch Imaging Technologies Netherlands 8V Suzhou Co Ltd Company Name Importer Company Name Manufacturer Esp 206 5633 AC Eindhoven No 18 QunXing Rd One Suzhou Industrial The Netherlands Park Suzhou 215006 P R China Company Address Importer Company Address Manufacturer Person responsible for this declaration Person responsible for this declaration Mike Yang Alan Yao Name Surname Importer Name Surname Manufacturer General Manager Associate Vice President Position Title Position Title I AA uu Alm Vow 00 Legal Signature Legal Signature The Netherlands Nov 30 2005 China Nov 30 2005 Place Date Place Date o ____ _ _ __ _ 52 www hi ti com Appendix E Customer Service Information If your printer does not function normally please refer to the following procedures for assistance Support Process Before you contact HiTi customer support please try the following 1 You have consulted the Quick Installation Guide 2 You have consulted the troubleshooting tips in the manual 3 You may also consult your printer s distributor for assistance Web Support If the above procedures can not solve your
17. HiTi Card Printer CS 300 User Manual Hi Touch Imaging Technologies V 2007 03 wWw hi ti com ACKNOWLEDGEMENTS Microsoft MS MS DOS and Windows are registered trademarks of Microsoft Corporations Pentium is a U S registered trademark of Intel Corporation TrueType is a U S trademark of Apple Computer Inc Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated Brands and product names are trademarks or registered trademarks of their respective companies COPYRIGHT The information contained in this document is subject to change without notice Hi Touch Imaging Technologies makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hi Touch Imaging Technologies shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing the performance or the use of this material Reproduction adaptation or translation of this manual is prohibited without prior written permission of Hi Touch Imaging Technologies except as allowed under copyright laws Hi Touch Imaging Technologies HiTi HiTi company logo Photo Desiree Card Desiree Digital mini lab just for you HiTi name written in Simplified Chinese or Traditional Chinese are trademarks or registered trademarks in Taiwan China and other countries using Hi Touch Imaging Technologies 2 www h
18. HiTi or its third party suppliers be liable for direct indirect special incidental or consequential damages whether based on contract tort or any other legal theory and whether advised of the possibility of such damages D Local Law To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer ____ 47 www hi ti com Appendix D FCC Compliance Statement e FCC Information The Federal communication Commission Radio Frequency Interference Statement includes the following paragraph This equipment has been tested and found to comply with the limits for a Class B Digital Device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates use and can radiate radio frequency energy and if not installed and used in accordance with the instruction may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If these equipment doses cause harmful interference to radio or television reception which can be determined by interference by one or more of the following measures 1 Reorient or relocate the receiving antenn
19. MCKO ribbon C Designed Area You can select Standard and press Edit Area to create and to assign a printing area or you can select a template file with a designed area through the drop down list and press Edit Area to edit the designed area Please refer to the next page for further details Notice When you apply Printing Area for printing tasks the Card Type settings in Device Option must be identical to the Card Type settings in Card D sir e CS Meanwhile the chosen template formats from the drop down list must match the Card Type you selected in both Device Option and Card D sir e CS 21 WWW hi ti com Edit Area 000 Designed Area LA ssc Delete Save Save As LE Setting Import Export zi C mm 0 E v pixel i md v ES c LDL BREESE gt Reverse Load preview image x Cancel A Designed Area You can choose the default layout setting or the custom layout previously designed and saved through the drop down list If you would like to create a new layout please select User defined Delete Delete the layout setting file Save Save the layout setting file in a particular folder after editing Save As Save the layout setting file in any location after the modification Import Import the layout setting file from any location for editing Export Export the layout setting file to any location Add Rectangle Add a non printing area You can set the
20. Open and empty the Card Input Hopper After removing all the cards and the weight please use the sponge cleaning swab to clean the rollers and the sensor on the card insert mechanism 35 www hi ti com 4 6 Clean Ribbon Sensors 1 Switch the card printer off 2 Open the ribbon door 3 Remove the ribbon cassette 36 www hi ti com Chapter 5 Troubleshooting If there is any error message displayed on the LCD screen please record the message first do not press OK immediately Please follow the instructions below for troubleshooting X Notice After you press OK in the error message dialogue the printer will reset and the error message may be erased after Reset 5 1 Error Message and Solution possible Solutions The Error Message shown on the Computer Monitor and the The Error Message Possible Causes Solutions Printer is off line 1 The power switch is in off position 2 The power cord is not connected to the power outlet The USB cable is not connected to a PC or to the card printer 3 Check the power cord 1 Check if the power cord is properly connected to the power outlet and make sure the power switch is turned ON If the power is ON and all functions are normal then the status light will display solid green Check USB Cable 1 Check if the U
21. SB cable is properly connected to a PC 2 Please check if the USB cable is properly connected to the printer Printer doesn t exist The driver has not been installed Please follow the instruction from the HiTi Card Printer CS 300 User Manual to install the driver You can download the latest driver from the HiTi website http www hi ti com Card out or feeding error There are no cards in the Card Input Hopper or an error occurs during the feeding process 1 Please check if the Card Input Hopper is empty Please check if the thickness of the card in the Card Input Hopper matches the selected card thickness 3 Please whether the weight is placed on the cards or not 4 Please make sure the cards are not sticking to each other If you still can not resolve the problem please refer to the following procedures 1 If the error message appears after you place the cards with printed back side into the Card Input Hopper then please switch CARD OUT SNR to DISABLE through the LCD display 2 The error occurs after feeding a card If you use a magnetic stripe card please confirm whether the card direction is correct If you use double magnetic cards or a card with printed back side please switch the ADF SENSOR to SENSOR2 through LCD display Card mismatch The card size is not correct Please insert the standard CR 80 cards 37 www hi ti com Ribbon out The ribbon has been used
22. The card printer will automatically check the printer status when you turn on the power If the status LED lights stable green that would indicate that the printer is ready If the error LED lights on please check the ERROR message displayed on the LCD display and look it up in the troubleshooting procedures 6 Hardware and driver installation are finished nS 10 www hi ti com 1 4 Install Cleaning Roller X Please install the cleaning roller before using the card printer Slide the ID button and lift the ribbon door up 3 While holding the cover of the cleaning module open insert the cleaning roller spool into the spool receivers Turn the cleaning roller after its installation if it turns smoothly then the installation of the cleaning roller should be correct If it does not turn smoothly please re install the cleaning roller 4 Please close the cover of the cleaning module and close the ribbon door to finish the installation of the cleaning roller 11 www hi ti com 1 5 Install Card amp Ribbon X The HiTi card printer package does not include cards and ribbons You can contact your local HiTi distributor or ref
23. The dark area represents the area which will be covered by the ribbon and the blank area represents the area where the ribbon will not cover anything For example if you select magnetic chip cards and select Printing Area Overcoat Dye Panel the chip area in the front side and magnetic stripe area in the back side will be shown as the white blank areas that the ribbon will not be covered by the Over coating and YMC within the YMCKO ribbon during the printing process In other words if you do not want an area to be covered by the ribbon you can use this function to edit the printing area If you do not want one area to be printed by Resin K within the YMCKO ribbon or the Resin K ribbon please select Resin K Panel to edit the printing area HiTi CS 300 FINESSE x 21x Device Option Printing Area Color Tools Magnetic Encoding Import Export About Chip Magnetic Card Overcoat Dye Panel Resin K Panel gt rv Fronts O 43 nv Back Side F s u a a a u n ana a aa u s n a ne Designed Area Designed Area Standard Standard WA Q Edit Area Edit Area ms SRW au A Overcoat Dye Panel When you click Overcoat Dye Panel you can edit the area which will be covered black and uncovered white by the over coating and YMC within the YMCKO ribbon B Resin K Panel When you click Resin K Panel you can edit the area which will be covered and uncovered by the Resin K ribbon or Resin K within the Y
24. a 2 Increase the separation between the equipment and receiver 3 Never push objects of any kind into these products through cabinet openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill any kind of liquid on the product 4 Connectthe equipment into an outlet on a circuit different from that to which the receiver is connected 5 The users should not modify or change this equipment without written approval from this company Modification could void authority to use this equipment EE 48 WWW hi ti com ETC Certificate of Conformity The products EUT CARD PRINTER Trade Name HITI Model No PAVO 3xx CS 3xxx x 0 9 A Z or Blank which produced by Hi Touch Imaging Technologies Co Ltd 3F No 31 Shuang Shih Rd Sec 3 Pan Chiao City Taipei County 220 Taiwan R O C Regulation Applied FCC Rules and Regulations Part 15 Subpart B 2005 CISPR 22 ET Docket No 95 19 Doc Procedure HEREBY CERTIFY THAT The data shown in this report were made in accordance with the procedures given in ANSI C63 4 and the energy emitted by the device was founded to be within the limits applicable I assume full responsibility for accuracy and completeness of these data Signature Will Yauo Manager of EMC Testing Department II Electronics Testing Center Taiwan Re mber ET94R 09 090 02 Note 1 The result of the testing report relate only to the item
25. be adjusted 25 www hi ti com Magnetic Encoding PX CS 300 FIED SMP ESE E 2 xj Device Option Printing Area Color Tools Magnetic Encoding Import Export About Retry Encoding While Failed D Retry No fa r Magnetic Encoding mA Track1 Track 2 Track 3 Using Database B Encoding Data Start From i Database Sample Q Encoder Port COM 3 Q TEN aa Magnetic Encoding Data Input Magnetic Data directly When you are not using the database you can manually enter data for the encoding of the magnetic stripe There are three tracks within the magnetic stripe The first track includes alphanumeric characters and other simple symbols The second and the third tracks accept numeric characters only When you mark Track 1 Track 2 Track 3 for data encoding the function of Using Database will be disabled When you mark JUsing Database for data encoding Track 1 Track 2 Track 3 will be disabled Using Database Apply database for encoding Browse browse the path for a database Encoding Data Start From Decide which data to start encoding from a database xt Notice The database function is for the user who needs encoding by database but is not using Card Desiree CS as their application program C Encoding Port The information about the connectio
26. ck and turn on the green LED light to indicate that the printer status is normal If an error occurs an error message will be shown on the LCD display and flash the LED Please refer to Chapter 5 Troubleshooting for resolving this error message Status Light Green LED means that the status of the card printer is normal Error Light Red LED means that an error has occurred Please begin the troubleshooting procedures B LCD display The device status and error messages are displayed on this LCD display C Control Button You can use 4 gt OK ESC buttons to check the information and the status of the printer or use these buttons to initiate the cleaning process 9 www hi ti com 1 3 Install Power Cord amp USB Cable 1 Connect the printer to the AC power outlet using the supplied power cord 3 Turn on the Power Switch Before you turn on the Power Switch please make sure that you have already installed the printer driver Please refer to Chapter 2 4 You will see a New Hardware Found message display on the PC screen Then it will automatically initiate the printer driver 5
27. d is one year from the date of original purchase The detail limitations and extent are as described here below A Extent of Limited Warranty 1 Hi Touch Imaging Technologies HiTi warrants to the end user customer that the HiTi products specified above will be free from defects of materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer The customer is responsible for maintaining proof of date of purchase 2 For software products HiTi s limited warranty applies only to a failure to execute programming instructions HiTi does not warrant that the operation of any product will be uninterrupted or error free The other issue is concerned with warranties of software Please refer to the declaration of the License Agreement during the installation 3 HiTi s limited warranty covers only those defects which arise as a result of normal use of the product and do not apply to any Improper or inadequate maintenance or modification Software interfacing media parts ribbons plastic cards or other supplies not provided or supported by HiTi Bundled software or elements Their warranties and services should be supported by the original manufactures Operation outside the product specifications HiTi would not be responsible for the services 4 For HiTi printer products the use of a non HiTi ribbon cartridge or a refilled ribbon cartridge non HiTi plastic cards
28. e as tested and any changes to the device which could adversely affect the emission characteristics will require retest The following importer manufacturer is responsible for this declaration Company Name Hi Touch Imaging Technologies America Inc Company Address 285 S Dupont Ave Suite 104 Ontario CA 91761 Telephone 1 909 974 0099 Facsimile 1 909 974 0011 Person in responsible for marking this declaration KUO YI YEN General Manager Nane Full Position Title LX Nov 30 2005 Legal Signature Date ne n ae Oen he te nn c AQ E 50 www hi ti com D ADE DIR AIR DE IR AO AR Pa H6 4X 00 HX 99 06 409 00 H0 0C a 06 06 a a HEX 24 EX e HOC a a a A RA AOL HOP P A 09 OC HO 79 Sto XX 0 e cn ape x a Y A a XO e Hl Xe o e Xo HR HI AD e dle t c A Ae eti ars n ee e DE e e CE Information ETC Certificate of Conformity in accordance with the council directive 89 336 EEC 92 3 1 EEC 93 68 EEC The products EUT CARD PRINTER Trade Name HITI Model No PAVO 3xx CS 3xxx x 0 9 A Z or Blank which produced by Hi Touch Imaging Technologies Co Ltd 3F No 31 Shuang Shih Rd Sec 3 Pan Chiao City Taipei County 220 Taiwan R O C Has been tested by Electronics Testing Center Taiwan ETC And was found to comply with the EMC requirements on the basis of EN 55022 1998 A1 2000 A2 2003 Class B EN 55024 1998 A1 2001 A2 2003 EN 61
29. er to Appendix E for consumer ordering information The Card Installation 1 Please move and slide the selector for 2 Open the door of the Card Input thickness to the correct thickness position Hopper which matches the thickness of the card to be printed T iom e SS 0 8m 4 n C1 UN 4 T 0 3mm 1 Insert a blank card place the weight on the top and close the door of the Card Input Hopper Please refer to the instruction on the weight to position the weight properly as illustrated Notes 1 The card should be inserted horizontally into the Card Input Hopper The contact smart card and magnetic stripe card need to be inserted in a specific way as illustrated 2 If the cards in the Card Input Hopper can not be picked up smoothly by the printer please make sure the cards are not sticking to each other by loosening or shuffling the cards with your finger The contact smart card installation The magnetic stripe card The smart card chip faces up Then installation please insert it horizontally into the Card The magnetic stripe faces down Input Hopper as the instructions indicate Then please insert it horizontally into on the Card Input Hopper the Card Input Hopper as the instructions indicate on the Card Input Hopper m 12 www hi ti com The Ribbon Installation 1 Remove the ribbon slack by rotating 2 Remove the fastener on the ribbon the spool as illustra
30. he Driver CD into the CD ROM drive if the disc doesn t auto start then please execute the autorun exe in the disc 2 Select Software CardDesiree CS and install Driver Software CardDesiree CS Um User Guide Adobe Acrobat Reader D Visit HiTi Web WW Back Exit 3 Select language and destination then press the Start button 4 When the installation is finished a pop up message will appear to ask whether or not to place a Card Desiree CS icon on the Windows Desktop 5 The Card Desiree CS installation is finished 17 www hi ti com 2 4 Driver Instruction You can access the driver settings in Control Panel gt Printers Select HiTi CS 300 and right click the mouse button then select Printing Preferences The printer driver is divided into seven different categories not including general properties integrated in a main page The seven different categories list as below Device Option Printing Area Color Tools Magnetic Encoding Import Export About NOOR OND EO _ 18 www hi ti com Device Option You can modify the settings of the card printer in this page HiTi CS 300 FIRS ARE E Device Option i 21x ting Area Color Tools Magnetic Encoding Import Export About Ribbon Type TCRO v Quality Mode Konly on Back Card Type Blank Card X C B e O Lock Copy No E E Back Side Image
31. he same setting to the other computer you can export driver setting Device Option Setting and Color Setting and import it into the other computer Import Driver Setting Export Driver Setting A Import Driver Setting You can import Device and Color settings from other computers to your computer B Export Driver Setting You can export the Device Option and Color settings from your computer to other computers X Notice The Import Export function on this page covers the settings for Device Option and Color and excludes the parameters you set in Printing Area please note Please refer to page 22 for importing Exporting the settings of the Printing Area About This section describes the detailed information of this driver and website address for any inquiries 27 www hi ti com Chapter 3 Operation Instruction S READY O In this Chapter you will find a detailed introduction about the operation through the LCD display 3 1 LCD display instruction The printer is equipped with an LCD Display and four buttons which give access to printer menus Turn the printer power switch on the printer system will detect the printer status and feedback the error messages on the LCD display if any error would occur Some errors may be resolved by troubleshooting instructions from the LCD display If everything is normal then the LCD display will display Ready 4 Return to the previous option g
32. he thermal printing head cools down and the printer will restart automatically 2 Please use the card printer in an indoor environment with air conditioning When an internal error occurs an error message will display this error on the LCD display The error messages and their solutions are listed below The Error Message is displayed on the LCD Display and on the Solutions The Error Message Possible Causes Solutions CARD OUT Hopper There is no card in the Card Input 1 Please check if there is any card in the Card Input Hopper 2 Please check if the selected thickness of the card matches the card 3 Verify the weight used 4 Please make sure the cards are not sticking to each other If you still can not solve this problem please refer to the following procedures 1 If this error message appears after you place the cards with printed back side into the Card Input Hopper please switch CARD OUT SNR to DISABLE through the LCD display 2 The error occurs after feeding a card If you are printing a magnetic stripe card please confirm that the card feeding direction is correct If you use double magnetic cards or the card with printed back side please switch ADF SENSOR to SENSOR2 through LCD display CARD MISMATCH The card size is not correct Please insert the standard CR 80 cards RIBBON OUT The ribbon has been used up 1 Please replace it with a new ribbo
33. i ti com SAFETY INSTRUCTIONS 1 Read these instructions carefully Keep these instructions for future reference Follow all warnings and instructions as marked on the product 2 Unplug this product from the wall outlet before cleaning Do not use liquid detergents or aerosol cleaners Use a damp cloth for cleaning 3 Do not use this product near water 4 Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product 5 Openings in the cabinet and at the bottom provide ventilation to ensure a reliable operation of the product and to protect it form overheating these openings should not be blocked or covered Placing the product on a bed sofa rug or other similar surface may never block the openings These products should never be placed near or over a radiator or a heat register or in a built in installation unless proper ventilation is provided 6 This product should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult with your dealer or with the local power company 7 If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the ampere rating of the extension cord Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating 8 Do not attempt
34. iTi Um SHI 9 Visit HiTi Web Back 3 Click the Start button to install the driver 4 Connect the printer to the PC using the USB cable and turn the printer on 15 www hi ti com 5 In Windows 2000 or Windows XP if there s message dialog showing Digital Signature Not Found or Driver Incompatibility please click Yes to continue to install the driver Digital Signature Not Found E x The Microsoft digital signature aflirms that software has been tested with Windows and that the software has not been altered since it was tested The software vou are about to install does not contain a Microsoft digital signature Therefore there is no guarantee that this software works correctly with Windows Printers IF you want to search for Microsoft digitally signed soltware visit the Windows Update Web site at http windowsupdate microsoft com to see if one is available Do you want to continue the installation No More Info 6 After copying several files the Windows 2000 XP system recognizes this printer and the installation will be finished 2 2 Uninstall Driver 1 Under Control Panel Add Remove Programs you can find HiTi CS 300 Card Printer 2 Select Remove option then the system will begin to uninstall the HiTi CS 300 driver 3 The Uninstall program will now prompt you to restart Windows 16 www hi ti com 2 3 Install CardDesiree CS 1 Insert t
35. il and 1 0 mm 40 mil Please move and slide the selector for thickness to the correct thickness position which matches the thickness of the cards in the Card Input Hopper C LCD Display The status of the printer is displayed on the LCD screen you can use 4 gt OK ESC buttons to control the operation of the printer and for troubleshooting D ID Button To replace ribbon cartridges please gently slide the ID button on the top of the printer to open the ribbon door E Rejected box When an error occurs during the reading writing process for smart chips and or magnetic cards these cards are ejected into a rejected box which holds about 20 cards The system will show an error message when cards accumulate to around 20 pieces in the rejected box Please remove these cards to continue the printing task F Card Output Hopper The printed cards will be placed here 7 WWW hi ti com e CS 300 Back side A Power Switch This switch turns the power of the printer on or off B Power Socket Connect your power cord here C USB Connector Please connect the printer to a controlling device such as a PC or a laptop hereby using the build in USB connector D Specification Label Printer specification and detail information display label 8 www hi ti com Control Panel A LED Light Turn the power on The printer will automatically initiate a system che
36. il thickness Software driver Windows 2000 XP Communication Interface USB 1 1 USB 2 0 full speed System request IBM PC or compatible Windows 2000 XP Pentium class 133MHz computer with 128 MB of RAM or higher 100MB free hard disk space or higher Lamination Module NO YES Ribbon Options YMCKO 200 prints YMCO 200 prints Resin K 1 000 prints Lamination 350 prints Golden 1 000 prints Silver 1 000 prints YMCKO 200 prints YMCO 200 prints Resin K 1 000 prints DURUM 275mm W 508mm L 251 mm H 275mm W 867 5mm L 251mm H Weight 8 6 kg 16 kg Supply Voltage 100 240 VAC Supply Frequency 50 Hz 60 Hz Operating Temperature 15 to 32 C 59 to 89 6 F Operating Humidity Encoding Options 20 75 non condensing ISO Magnetic Stripe Encoding Module dual high and low coercively Tracks 1 2 and Contact less Smart Card Encoding Module Contact Smart Card Encoding Module Cleaning tool HiTi Card Printer Cleaning Kit HiTi Card Printer Cleaning Module Please contact the Sales Department or the Customer Service Department for any further information 44 www hi ti com Appendix B Safety Instructions Read these instructions carefully Save these instructions for future reference Follow all warnings and instructions marked on the product 1 Unplug this product from the wall outlet before cleaning Do not use
37. lease contact your nearest HiTi distributor or HiTi customer service center Website http hi ti com NVRAM R W ERROR Please restart the card printer If the error message The error occurs due to memory still occurs please contact your nearest HiTi inside the card printer distributor or HiTi customer service center NVRAM CRC ERROR Website http hi ti com Please restart the card printer or download the latest Firmware from the HiTi website and follow the CMD SEQUENCE Instructions from the HiTi Card Printer User Manual to re install the firmware ERROR sequence If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Website www hi ti com 43 www hi ti com Appendix A CS 300 i Specification Model Name CS 300 CS 300i Print Method Resolution Display Memory Print Speed Print Area Accepted card Specification Photo quality dye sublimation Thermal Transfer Dual side Printing 300dpi x 300dpi 256 levels per color LCD control panel 32MB 1MB Flash Quality mode 45 seconds single side Speed mode 35 sec single side CR 80 edge to edge 86 mm L x 54 mm W 3 375 L x 2 125 W Size CR 80 edge to edge 86 mm L x 54 mm W 3 375 L x 2 125 W Thickness 0 3 mm to 1 0 mm 10 mil to 40 mil Input hopper card capacity 100 cards 30 mil thickness Output hopper card capacity 100 cards 30 m
38. n 2 Please follow the instructions from the LCD display to switch the ribbon sensors Please refer to Chapter section 2 the description of RIBBON 1 If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Website http hi ti com RIBBON MISSING ribbon The card printer does not detect the 1 Please check if the ribbon is present 2 Please make sure the ribbon is in the proper position If you are not sure please remove and 41 www hi ti com carefully re install it to its proper position 3 Please clean the chip on the side of the ribbon and re install the ribbon 4 Please make sure the ribbon door is closed If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Website http hi ti com RIBBON IC ERROR An error occurs in the chip 1 Please clean the chip on the side of the ribbon and re install the ribbon on the card printer 2 If the error message still exists please install a new ribbon If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Website http hi ti com RIBBON UNSUPPORTED The wrong ribbon is used on this printer Please install the correct ribbon RIBBON UNKNOWN The ribbon can not be recognized Please install the correct ribbon DOOR OPEN The ribbon door is open or
39. n port Times of Retrying After finishing encoding the encoder will automatically read the data for verification purposes If the reading fails the device can be set to repeat the process according to the setting of the user Database Sample There is a Database Sample for your reference The format of a database must match this sample After expressing this button it will show the data samples as follows 1 ABCDEFRG 2 12345678 26 www hi ti com o aoo 3 2468024680 4 HIJKLMN 12345678 5 12345678 2468024680 6 HIJKLMN 2468024680 7 HIJKLMN 2468024680 0987654321 1 ABCDEFRG this format is for encoding the 1st track only ex 1 XXXXXXXX 2 12345678 this format is for encoding the 2nd track only ex 2 11111111 3 2468024680 this format is for encoding the 3rd track only ex 3 00000000 4 HIJKLMN 12345678 this format is for encoding both the 1st amp the 2nd tracks ex 4 xxxxxxxx 11111111 5 12345678 2468024680 this format is for encoding both the 2nd amp the 3rd tracks ex 5 11111111 00000000 6 HIJKLMN 2468024680 this format is for encoding both the 1st amp the 3rd tracks ex 6 xxxxxxxx 00000000 7 HIJKLMN 2468024680 0987654321 this format is for encoding all of the 3 tracks ex 7 xxxxxxxx 111111111 00000000 Import Export HiT CS 300 FEDS 21x Device Option Printing Area Color Tools Magnetic Encoding Notice About lf you want to apply t
40. ost Controller Notice You can check version of the Host Controller via Control Panel System Hardware Device Manager USB Universal Host Controller It is USB 2 0 Host Controller if you see xxx xxxx Enhanced Host Controller xxxx Trying to re connect to the device please wait a moment Some USB devices and HiTi printer plug into the same USB 1 1 host controller and both work at the same time there might be some kind of USB conflict and this may interrupt the printing job 1 You can either upgrade your computer to USB 2 0 or stop operating the other USB device while the HiTi printer is printing 2 You can try to switch the other USB device into a different USB port and use the program CheckUsb exe to check if there is any conflict in the USB connection For CheckUsb exe please contact HiTi customer service center 40 www hi ti com Thermal print head overheat 1 The printer will detect the printing temperature automatically When the temperature is overheated the printer will stop printing temporarily and cool the temperature down The card printer will continue until the temperature will be below 60 C 2 When you continue printing more than 5 to 10 pages the temperature might be higher so that the printer must cool down its temperature 3 This message also occurs when the temperature is overheated in the operating environment 1 Please wait a while until t
41. problem please visit HiTi s website for online customer support section The latest driver firmware and software applications are also available on HiTi s websites Contact Information Taiwan Hi Touch Imaging Technologies 3F 31 Shuang Shih Rd Sec 3 Pan Chiao City Taipei County 220 Taiwan Tel 886 2 82583058 Fax 886 2 82583062 Web http www hi ti com China Hi Touch Imaging Technologies Suzhou Building C 36 QiHong Road Suzhou Industrial Park Jiangsu Province PRC Tel 86 512 871 7 1688 Fax 86 512 512 6760 1186 Web http www hi ti com cn America Hi Touch Imaging Technologies America Inc 285 S Dupont Ave Suite 104 Ontario CA 91761 U S A Tel 1 909 974 0099 Fax 1 909 974 0011 Web http www hitouchimaging com United Kingdom Hi Touch Imaging Technologies UK Ltd Unit 7 Centurion Court Brick Close Kiln Farm Milton Keynes MK11 3JB United Kingdom Tel 44 0 1908 266677 Fax 44 0 1908 266678 Web http www hi ti co uk 53 www hi ti com Netherlands Hi Touch Imaging Technologies Netherlands B V ESP 206 5633 AC Eindhoven The Netherlands Tel 31 0 40 256 5166 Fax 31 0 40 290 3176 amp 31 0 40 290 3287 Web http www hi ti nl Russia Hi Touch Imaging Technologies Russia Representative office Trubetskaya str 30A Balashikha City143910 Russian Federation TEL 7 905 711 5773 Web http www hi ti ru Middle East amp North Africa Hi Touch Imaging
42. rinters and Faxes HiTi CS 300 Properties Color Management General Sharing Ports Advanced Color Management Security x These settings let you associate color profile s with your color A printer Color profiles control the color on your printer based on the type of media being used and the printer configuration Windows will automatically select the best color profile from the list of associated color profiles Recommended 1 Manua Manually select the default color profile for all output from this device from the list of associated color profiles Default color profile hitechca Color Profiles currently associated with this printer 23 www hi ti com b Please press the Reset buttons in C Printer Color Adjuster and E Skin Tone Adjuster respectively c Meanwhile unmark lmage Auto Enhancement in B Special Function 4 Do not apply any color preference Select this option and follow the steps below to acquire the maximum color space a Please press the Reset buttons in C Printer Color Adjuster and E Skin Tone Adjuster respectively Also please set Gamma as 0 75 b Meanwhile unmark lmage Auto Enhancement in B Special Function B Special Function Image Auto Enhancement Default selected This function increases color the performance of the printing C Printer Color Adjuster You may adjust the printing color performance and sharpness via 8 slider bars or use the
43. rinting quality we highly recommend to use the printer in an indoor and air conditioned environment and when storing the card printer please put it into plastic bag or use a dust cover to avoid dust accumulation 2 Please don t touch the Thermal Printing Head or use any type of liquid detergent to clean it Please turn off the power after use to avoid printing head damage Please do NOT re use any ribbons and cards that have already been printed on or ribbons or cards not manufactured by HiTi It may cause a card jam or a printing error and subsequently cause damage the printer In that case the warranty of your printer would become void 5 Please use the HiTi cleaning kit to clean the printer after every 100 prints RC pe Tn nS 30 www hi ti com 4 1 Clean Cleaning Roller 1 Switch the card printer off 2 Slide the ID button and lift the ribbon door up 3 Open the cover of the cleaning module and take the cleaning roller off as illustrated 4 Roll the cleaning roller against the adhesive side of the cleaning card or against the adhesive tape to remove the dust from the cleaning roller 5 Please insert the cleaning roller spool into the spool receivers Turn the cleaning roller after installation if it turns smoothly the installation of the cleaning roller is correct If it does not turn smoothl
44. s finished A Notices 1 Do not put your hand into the card printer during the cleaning process 2 Do not close the cover of the printer during the cleaning process 3 Do not turn off the power or unplug the USB cable during the cleaning process 32 WWW hi ti com 4 3 Clean TPH Head 1 Please turn off the power before cleaning the TPH head 2 Open the ribbon door the TPH head is attached to the ribbon door module 3 Please use the sponge cleaning swab to clean the TPH head E X Notices 1 Please do not touch the TPH head with your hand 2 Do not use any liquid detergents or aerosol cleaners to clean the thermal printing head 4 Please close the ribbon door make sure the STATUS LED displays green and LCD display displays READY The cleaning process is finished 33 WWW Hi ti com 4 4 Clean Air Filter 1 Switch the card printer off 2 Open the ribbon door 3 Slide the air filter out from the side of ribbon door and clean the dust on the filter as illustrated 4 Insert the air filter into the ribbon door and close the ribbon door The cleaning process is finished 34 www hi ti com 4 5 Cleaning Card insert Mechanism 1 Switch the card printer off 2
45. sion of the firmware is not correct Press the Cancel button to restart the card printer Or download the latest version of firmware from HiTi website and follow the instructions from the HiTi Card Printer User Manual to re install the firmware If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Website http www hi ti com Nvram R W error Nvram CRC error The error occurs due to memory inside the card printer Please restart the card printer If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Website http www hi ti com Command sequence error The error occurs due to command sequence Please restart the card printer or download the latest Firmware from HiTi website and follow the instruction from HiTi Card Printer User Manual to re install the firmware If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Website http www hi ti com USB connection was broken Your PC adopts USB 1 1 Host Controller and uses other USB devices Including other HiTi printers at the same time 1 Please do not use any other USB devices at the same time to avoid USB compatibility problems if your PC is using a USB 1 1 Host Controller 2 To avoid any kind of USB compatibility problem please upgrade your PC to USB 2 0 H
46. sociation With this HiTi card printer you can easily and conveniently print high quality plastic cards such as personalized ID cards credit cards membership cards etc Please read this manual carefully and complete the installation before operating the printer HiTi Card Printer CS 300 Features Supports double side printing High quality printing Supports multiple ribbon types Supports various card types Compatible with HiTi Card Desiree CS professional software 5 wWw hi ti com Chapter 1 Hardware Installation 1 1 Check Accessories Please make sure the following items are included when you unpack the card printer 1 Card Output Hopper 2 Weight 3 USB Cable 5 User Manual M 7 Cleaning Roller 9 8 Cleaning Kit M Des If any of the above items is missing please contact your nearest HiTi customer support facility or your local HiTi distributor For detailed information please refer to Appendix E Customer Service Information 6 WWW hi ti com 1 2 Appearance of CS 300 e CS 300 Front side A Card Input Hopper This is the Card Input Hopper for storing blank cards Please insert the blank cards gently and remember to shield them with the built in cover to avoid any dust entering in there B Card thickness selection button HiTi CS 300 provides four selections for thickness 0 3 mm 10 mil 0 5 mm 20 mil 0 8 mm 30 m
47. t Goto the next option OK e Goto the next setting menu ESC Return to the previous setting menu 3 2 Operation instruction When the LCD display shows READY you can press OK button to check the printer status or to clean the printer It will go to the main setting menu as follows Main Menu Sub Menu Description DEVICE INFO RIBBON TYPE The ribbon type in the printer CARD TYPE The card thickness setting for the printer MODEL NAME The printer model name FW VERSION The firmware version IC CARD R W The IC card reading writing function YES NO MAG CARD R W The magnetic stripe card reading writing function YES NO RF CARD R W The contactless card reading writing function YES NO RIBBON CH1 The ribbon sensor switch You can select the sensor CH1 or CH2 here CH1 CH2 28 www hi ti com CARD OUT SNR The sensor for cards in the card insert mechanism ENABLE DISABLE The default setting is DISABLE However once you switch DISABLE to ENABLE and there are no cards in the Card Input Hopper the error message CARD OUT will be shown on the LCD display If the Card Out message continues to exist even after you have inserted cards into the Card Input Hopper and restart your computer then please switch ENABLE to DISABLE and refer to Chapter 5 Troubleshooting The Error Message shown on the Computer Monitor and the Solutions
48. ted as illustrated 4 Hold the ribbon cartridge handle and insert it into the printer as illustrated Please make sure the drive gear is properly seated against the ribbon spool gt Xa s gt bis ET 5 Close the ribbon door Make sure the STATUS LED displays green light and the LCD display shows READY CD P 9 READY O 13 www hi ti com Chapter 2 Software Installation System Requirements Please make sure your PC conforms to the following requirements Intel Pentium or compatible PC Windows 2000 XP 128 MB RAM or higher Available USB port 100 MB or more free hard disk space CD ROM Drive A Notice 1 Microsoft MS MS DOS and Windows are registered trademarks of the Microsoft Corporation 2 Pentium is a U S registered trademark of the Intel Corporation 3 Brands and product names are trademarks or registered trademarks of their respective companies 14 www hi ti com 2 1 Install Driver Windows 2000 XP 1 Insert the Driver CD into the CD ROM drive If the installation doesn t start automatically run the autorun exe in the disk Please select printer model CS 300 C S Card Printer Hi Touch Imaging Technologies Driver H
49. to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other harmful risks Refer all servicing to qualified service personnel a 3 www hi ti com Instruction 5 Chapter 1 Hardware Installation 6 1 1 Check Accessories 6 1 2 Appearance Of CS 300 7 1 3 Install Power Cord amp USB Cable 10 1 4 Install Cleaning Roller 11 1 5 Install Card amp Ribbon 12 Chapter 2 Software Installation 14 2 1 Install Driver Win 2000 amp XP 15 2 2 Uninstall Driver Win 2000 amp XP 16 2 3 Install Card Desiree CS 17 2 4 Driver Instruction 18 Chapter 3 Operation Instruction 28 3 1 LCD Display Instruction 28 3 2 Operation Instruction 28 Chapter 4 How To Clean amp Maintain 30 4 1 Clean Cleaning Roller 31 4 2 Clean Print Path 32 4 3 Clean TPH Head 33 4 4 Clean Air Filter 34 4 5 Clean Card insert Mechanism 35 4 6 Clean Ribbon Sensor 36 Chapter 5 Troubleshooting 37 5 1 Error Message amp Solution 37 Appendix A Hi Ti Card Printer Specification 44 Appendix B Safety Instructions 45 Appendix C Limited Warranty Statement 46 Appendix D FCC Compliance Statement 48 Appendix E Customer Service Information 53 Appendix F Order Information 55 4 wWw hi ti com Instruction Thank you for choosing HiTi Card Printer We hope this will just be the beginning of our long term and successful as
50. up 1 Please install a new ribbon 2 Please follow the instructions from the LCD display to switch the ribbon sensors Please refer to Chapter 3 section 2 the description of RIBBON 1 If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Website http www hi ti com Ribbon missing The card printer does not detect the ribbon 1 Please make sure the ribbon is present 2 Please make sure the ribbon has been installed properly 3 Please clean the chip on the side of the ribbon and re install the ribbon to the card printer 4 Please close the ribbon door properly If the error message still occurs please contact your nearest HiTi distributor or HiTi customer service center Website http www hi ti com Door open The ribbon is not installed or the ribbon is installed in an improper position or the ribbon door is in the correct position 1 2 Please check if the ribbon is present Please make sure the ribbon has been properly installed remove and re install the ribbon if necessary 3 Please close the ribbon door to the proper position Ribbon error IC R W An error occurs in the chip em Please remove the ribbon Please clean the chip in the side of the ribbon and re install the ribbon If the error message still exists please install a new ribbon 4 If the error message still occurs please contact your nearest
51. y please re install the cleaning roller 31 www hi ti com 4 2 Clean Print Path In Stand alone mode 1 Turn the power switch of the printer on 2 The printer will check the system status automatically and show Ready on the LCD display 3 Click the lt or gt button and select Cleaning mode to begin the cleaning process 4 The cleaning process will be displayed on the LCD display Please follow the instructions step by step a Take off the ribbon cassette b Please remove the 3M peel off film on both sides of the cleaning card and put it into the Card Input Hopper c Press the OK button to begin the cleaning process 5 The Cleaning process is finished e In PC link mode 1 Turn the power switch of the printer on 2 Connect the printer to the PC with the USB cable 3 Find the driver settings under Control Panel Printers Choose HiTi CS 300 and right click mouse button and select Properties 4 Select the Tools and press the Cleaning Tools button 5 Follow the cleaning process a Open the cover of the printer b Take off the ribbon cassette c Put the cleaning card into the Card Input Hopper Please remove the release paper from the cleaning card and put the cleaning card into the Card Input Hopper d Press the Cleaning button to begin the cleaning process 6 The Cleaning process i
52. y YMC of YMCKO meanwhile the back side will be printed by K of YMCKO Then the user can print out one double side card by one set of YMCKO YMC for the front side K for the back side 19 www hi ti com When you select the YMCKO ribbon as your ribbon type several options for Resin K will be available Disable The Resin K within YMCKO ribbon will not be applied to print the black section and the black RGB 0 0 0 in graphical objects It means the color in black RGB 0 0 0 will always be composed by Y M and C Always on The Resin K within the YMCKO ribbon will be applied to print all of the black RGB 0 0 0 in the images Text only The Resin K within YMCKO ribbon will be applied to print the graphical object Text which is transmitted by GDI command but will not be applied to the black part in the images or the black RGB 0 0 0 of the graphical objects transmitted by the GDI command For example the Barcode is transmitted by the GDI command but this option will not apply to Resin K within the YMCKO ribbon to the Barcode Disable when doing The Resin K within the YMCKO ribbon will be applied to color printing print all the black RGB 0 0 0 graphical objects that are transmitted by the GDI command but will not be applied to all the black RGB 0 0 0 parts in the images Black White The Resin K ribbon will represent the color graphic texts in black RGB 0 0 0 and white printing st
53. yle Resin Dither Resin Dither applies different density of black white mixing to transfer color graphic to different black level If the text is the black RGB 0 0 0 graphical object transmitted by GDI then the text will not be shown by mixing color but by the actual contents NOTE 1 Graphical Device Interface a Windows standard for dividing the images to many graphical objects and transmitting them to output devices such as monitors and printers 2 It is recommended to select Disable doing color printing if you are not going to use Card D sir e CS to print zc When you select Resin K ribbon as your ribbon type then 2 options for the Resin K ribbon will be available Black White and Resin Dither Black White The Resin K ribbon will represent the color graphic texts in black RGB 0 0 0 and white printing style Resin Dither Resin Dither applies different density of black white mixing to transfer color graphic to different black level If the text is the black RGB 0 0 0 graphical object transmitted by GDI then the text will not be shown by mixing color but by the actual contents Ega w Ca m Jj mme WW J ABC UII UL ising Resin gt JBtackWhite 20 www hi ti com Printing Area Setting In this page you may modify printing areas which will be covered and uncovered by the ribbon You can design printing areas such as the following instructions
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