Desa VTD-18N-PDG User's Manual
Contents
1. D GAS LOG VENTED ES 1 DECORATIVE APPLIANCE Dun Mics OWNER S OPERATION AND Y Innovation on Fire INSTALLATION MANUAL For more information visit www desatech com VTD 24N PDG VTD 24P PDG ANSI Z21 60 2003 VTD 24N BTB VTD 24P BTB VTD 18N PDG VTD 18P PDG CSA 2 26 2003 VTD 18N BTB VTD 18P BTB APPROVED WARNING If the information in this manual WARNING Improper installation ad is not followed exactly a fire or explosion justment alteration service or main may result causing property damage per tenance can cause injury or property sonal injury or loss of life damage Refer to this manual for correct installation and operational procedures For assistance or addi tional information consult a qualified installer service agency or the gas supplier Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance e Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from WARNING This appliance is for in a neighbor s phone Follow the gas sup stallation only in a solid fuel burn plier s instructions ing masonry or UL127 factory built If yu cannot reach your gas supplier call fireplace constructed of noncom the fire department bustible material and connected Installation and service must be performed to a wo2. Test Pressures In Excess Of 1 2 PSIG 3 5 kPa 1 Disconnect appliance with its appliance main gas valve control valve and equipment shutoff valve from gas supply piping system Pressures in excess of 1 2 psig will damage appliance regulator 2 Cap off open end of gas pipe where equipment shutoff valve was connected 3 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed 7 DESA INSTALLATION Pressure Testing Gas Supply Piping System Cont Pressure Testing Appliance Gas Connections INSTALLATION Continued 4 Check all joints of gas supply piping system Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak 5 Correct all leaks at once 6 Reconnectappliance and equipment shutoff valve to gas supply Check reconnected fittings for leaks Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa 1 2 4 Close equipment shutoff valve see Figure 10 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air Check all joints from gas meter to equipment shutoff valve for natural gas or propane LP supply to equipment shutoff valve for propane LP see Figure 11 Apply noncorrosive leak detection fluid to all joints
3. not provided Note Install optional Hand Held Remote Control Kit see Acces sories page 22 before installing gas log appliance Remote Ready Models Only See installation instructions included with the kit 1 Apply pipe joint sealant lightly to male threads of gas fitting not provided Connect approved flexible gas hose to inlet side of gas control see Figure 7 Position appliance in fireplace 3 Connect to gas supply See Connecting To Gas Supply Cas Control Flexible Gas d Hose if allowed by local codes Figure 7 Attaching Flexible Gas Hose to Gas Regulator CONNECTING TO GAS SUPPLY A WARNING This appliance requires a 3 8 NPT National Pipe Thread inlet connection to the pres sure regulator AA WARNING Aqualified service person mustconnect appliance to gas supply Follow all local codes A CAUTION Never connect propane LP fireplace directly to the propane LP supply This unit requires an external regulator not supplied Install the external regulator between the unit and propane LP supply AA WARNING Never connect natural gas fireplace to private non utility gas wells This gas is commonly known as wellhead gas Installation Items Needed Before installing appliance make sure you have the items listed below external regulator supplied by installer piping check local codes sealant resistant to propane LP gas equipment shutoff valve
4. AAA 22 INSTALLATION E 7 OWNER S REGISTRATION FORM i e 23 OPERATING APPLIANCE eene 11 WARRANTY INFORMATION ic Back Cover INSPECTING BURNERS ccccccesceceesscceesceeessceeeeseeeeesseeeeaes 13 SAFETY INFORMATION do not try to light any appliance do not touch any electrical switch do not use any phone in A WARNING Keep flue open when operating unit IMPORTANT Read this owner s manual carefully and completely before trying to assemble operate or ser vice this log set Improper use of this log set can cause serious injury or death from burns fire explosion elec trical shock and carbon monoxide poisoning A DANGER Carbon monoxide poisoning may lead to death A WARNING This product contains and or generates chemicals known to the State of California to cause cancer or birth defects or other reproductive harm Carbon Monoxide Poisoning Early signs of carbon monoxide poisoning resemble the flu with headaches dizziness or nausea If you have these signs the log set may not be working properly Get fresh air at once Have log set serviced Some people are more affected by carbon monoxide than others These include pregnant women people with heart or lung disease or anemia those under the influence of alcohol and those at high altitudes Natural amp LP Gas Natural amp LP gas are odorless An odor mak ing agent is added to
5. Bubbles forming show a leak Correct all leaks at once Pressure Testing Appliance Gas Connections l 2 Open equipment shutoff valve see Figure 10 Open main gas valve located on or near gas meter for natural gas or open propane LP supply tank valve Make sure control knob of appliance is in the OFF position Check all joints from equipment shutoff valve to gas control see Figures 11 and 12 Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak Correct all leaks at once Light appliance see Operating Appliance pages 11 through 13 Check all other internal joints for leaks Turn off appliance Equipment Shutoff Valve POSITION Open POSITION Figure 10 Equipment Shutoff Valve Equipment Shutoff Valve Propane LP Supply Tank Control Valve Location Figure 11 Checking Gas Joints propane LP only Equipment Shutoff Valve Control Valve Location Gas Meter Figure 12 Checking Gas Joints Natural Gas Only For more information visit www desatech com 111826 02F OPERATING APPLIANCE REMOTE READY MODELS For Your Safety Read Before Lighting Lighting Instructions OPERATING APPLIANCE Selector Switch in REMOTE READY MODELS Control Knob OFF Rosition nm FOR YOUR SAFETY READ E BEFORE LIGHTING AA WARNING Keep flue open when operating unit AA WARNING If you do not follow these instructions Ignitor Button exactly a
6. WARNING Damper handle will be hot if appliance Lighting Procedure page 12 has been running 8 Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob If control knob does not pop out when released contact a qualified service person or gas supplier for repairs Note If pilot goes out repeat steps 4 through 8 A CAUTION A mild gas flash may occur within 10 seconds of normal shutdown of this appliance Re main clear of the hearth area for the entire shutdown process to avoid possible injury more information visit www desatech com DES A 111826 02F OPERATING APPLIANCE REMOTE READY MODELS Lighting Instructions Cont Remote Control Operations OPERATING APPLIANCE BH MANUAL LIGHTING PROCEDURE MI Continued 1 Follow steps 1 through 6 under Lighting Instructions 9 Slightly push in and turn control knob counterclockwise De press control knob and light pilot with match Y to the ON position 3 Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob Now follow i i i itch to th dm 10 Wait one minute and switch selector switch to the ON po steps 9 through 11 Lighting Instructions column 1 sition to light burners Note AUTO is not functional 11 Set flame adjustment knob to any level between HI and LO BEN REMOTE CONTROL OPERATION MN Remote Control Operation A CAUTION Do n
7. fire orexplosion may result causing property damage personal injury or loss of life Flame Adjustment Knob Figure 13 Control Knob and lgnitor Button Location A This appliance has a pilot which must be lighted by hand Remote Ready Units When lighting the pilot follow these instructions exactly 1 STOP Read the safety information starting in column 1 B BEFORE LIGHTING smell all around the appliance area of this page for gas Be sure to smell next to the floor because some gas Make sure equipment shutoff valve is fully open is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire de partment ye Set selector switch in the OFF position 4 Press in and turn control knob clockwise A N to the OFF position see Figure 13 A WARNING Burners will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit 5 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information starting in column 1 of this page If you don t smell gas go to the next step C Use only your hand t
8. fuel burning appliances in the space Vent free appliance Btu Hr Gas water appliance Btu Hr Gas furnace Btu Hr Vented gas appliance Btu Hr Gas fireplace logs Btu Hr Other gas appliances Btu Hr Total Btu Hr For more information visit www desatech com 111826 02F Do not include direct vent gas appliances Direct vent draws com bustion air from the outdoors and vents to the outdoors Example Gas water appliance 40 000 Btu Hr Vent free appliance 33 000 Btu Hr Total 73 000 Btu Hr 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used Btu Hr maximum the space can support Btu Hr actual amount of Btu Hr used Example 51 200 Btu Hr maximum the space can support 73 000 Btu Hr actual amount of Btu Hr used The space in the above example is a confined space because the actual Btu Hr used is more than the maximum Btu Hr the space can support You must provide additional fresh air Your options are as follows A Rework worksheet adding the space of an adjoining room If the extra space provides an unconfined space remove door to adjoining room or add ventilation grills between rooms See Ventilation Air From Inside Building page 6 B Ventroom directly to the outdoors See Ventilation Air From Outdoors page 6 C Install alower Btu Hr appliance if lower Btu Hr size makes room uncon fined If the actual Btu Hr used is less than the maximum Btu Hr the space can
9. instructions to insure proper fresh air for this and other fuel burning appliances in your home Today shomes are built more energy efficient than ever New materials increased insulation and new construction methods help reduce heat loss in homes Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in During heating months home owners want their homes as airtight as possible While it is good to make your home energy efficient your home needs to breathe Fresh air must enter your home All fuel burning appliances need fresh air for proper combustion and ventilation Exhaust fans fireplaces clothes dryers and fuel burning appliances draw air from the house to operate You must provide adequate fresh air for these appliances This will insure proper venting of vented fuel burning appliances PROVIDING ADEQUATE VENTILATION The following are excerpts from National Fuel Gas Code ANSI Z223 I NFPA 54 Section 5 3 Air for Combustion and Venti lation All spaces in homes fall into one of the three following ventilation classifications 1 Unusually Tight Construction 2 Unconfined Space 3 Confined Space The information on pages 4 through 6 will help you classify your space and provide adequate ventilation Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh airfor combustion and ventilation However in buildings ofu
10. sition es 2 2a Set selector switch in the OFF position iB o o 2b IfUsing Optional Hand Held Remote Set selector switch in the OFF position to prevent draining battery Selector Toggle Switch Ignitor Button Flame Adjustment Knob 99 Shutting Off Burner Only pilot stays lit You may shut off the burners and keep the pilot lit by doing one of the following 1 Turn control knob clockwise X to the PILOT po sition Remote Control 2 Use remote control manual OFF button 3 Set selector switch in the OFF position Figure 15 Setting the Selector switch Control Knob and Flame Adjustment Knob for Remote Operation For more information visit www desatech 111826 02F OPERATING APPLIANCE REMOTE READY MODELS Lighting Instructions Cont Remote Controlled Operation Cont Cleaning And Maintenance OPERATING APPLIANCE Continued INSPECTING BURNER Check pilot flame pattern and burner flame patterns often PILOT FLAME PATTERN Figure 16 shows a correct pilot flame pattern Figure 17 shows an incorrect pilot flame pattern The incorrect pilot flame is not touching the thermocouple This will cause the thermocouple to cool When the thermocouple cools the appliance will shut down If pilot flame pattern is incorrect as shown in Figure 17 turn appliance off see To Turn Off Gas to Appliance page 12 see Troubleshooting pages 14 through 16 Note The pilot flame on natural gas un
11. sup port the space is an unconfined space You will need no additional fresh air ventilation Ay WARNING If the area in which the appliance may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction provide adequate combustion and ventilation air by one of the methods described in the National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 5 3 or applicable local codes VENTILATION AIR Ventilation Air From Inside Building This freshair would come from an adjoining unconfined space When ventilating to an adjoining unconfined space you must provide two permanent openings one within 12 of the ceiling and one within 12 of the floor on the wall connecting the two spaces see options 1 and 2 Figure 2 You can also remove door into adjoining room see option 3 Figure 2 Follow the National Fuel Gas Code ANST Z223 I NFPA 54 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two permanent openings one within 12 of the ceil ing and one within 12 of the floor Connect these items directly to DESA AIR FOR COMBUSTION AND VENTILATION Ventilation Air Cont AIR FOR COMBUSTION AND VENTILATION Continued the outdoors or spaces open to the outdoors These spaces include attics and crawl spaces Fol
12. the gas The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists Make certain you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this log set A WARNING Any change to this log set or its con trols can be dangerous 1 This appliance as supplied is only for use with the type of gas indicated on the rating plate 2 Ifyou smell gas shut off gas supply 10 11 immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions if you cannot reach your gas supplier call the fire department Never install the log set inarecreational vehicle where curtains furniture clothing or other flammable ob jects are less than 42 inches from the front top or sides of the log set in high traffic areas in windy or drafty areas Before installing in a solid fuel burning fireplace the chimney flue and firebox must be cleaned of soot creosote ashes and loose paint by a qualified chimney cleaner Creosote will ignite if highly heated Inspect chimney flue for damage If damaged repair flue before operating appliance You must operate this log set with fireplace doors or screens in place and fully closed Unless provided by other means screens shall have openings for introduction of combustion air This log set is designed to be smokeless If logs eve
13. 112363 01 112363 01 112363 01 112363 01 112363 01 112363 01 112363 01 LOG SCRAP Kirin 1 112364 01 112364 01 112364 01 112364 01 112364 01 112364 01 112364 01 112364 01 LOG SCRAP KIT 2 1 For more information visit www desatech com DES A 111826 02F ACCESSORIES ACCESSORIES Purchase these appliance accessories from your local dealer If they can not supply these accessories call DESA International at 1 866 672 6040 for referral information You can also write to the address listed on the back page of this manual EQUIPMENT SHUTOFF VALVE GA5010 For all models Equipment shutoff valve with 1 8 NPT tap Fits 1 2 NPT pipe i FIREPLACE HOOD Black GA6050 Brass GA6052 Antique Brass GA6053 For all models Helps deflect heat away from mantel or wall above fireplace Fits openings 28 to 48 wide RECEIVER AND HAND HELD REMOTE CONTROL KIT GHRC For all Remote Ready Models Allows the gas log appliance to be turned on and off by using a hand held remote control For all models DAMPER CLAMP GA6080 Not Shown For Remote Ready and Variable Manually Controlled Models Permanently opens chimney flue damper for vented operation LAVA ROCK GA6060 Not Shown For all models Order when additional rock is desired 1 8 Ib bag CLEANING KIT GCK Not Shown For all models Your vented gas appliance requires regular cleaning and maintenance to
14. 2 103784 02 103784 02 103784 02 103784 02 103784 02 CONTROL KNOB EXT 1 13 099998 01 099998 01 099998 01 099998 01 099998 01 099998 01 099998 01 099998 01 SWITCH 1 14 112806 01 112806 01 112806 01 112806 01 REMOTE CONTROL ASSY 1 15 112806 02 112806 02 112806 02 112806 02 BRACKET RECIEVER 1 16 111817 02 111817 02 111817 02 111817 02 111817 02 111817 02 111817 02 111817 02 FLEXTUBE 3 16 1 17 111828 01 111828 01 111828 01 111828 01 111828 01 111828 01 111828 01 111828 01 COMPRESSION NUT 1 SLEEVE 18 112376 01 103778 01 112376 01 103778 01 112376 01 103778 01 112376 01 103778 01 PILOT 1 19 111796 02 111796 02 111796 02 111796 02 111796 02 111796 02 111796 02 111796 02 SHIELD PILOT 1 20 111816 01 111816 01 111816 01 111816 01 111816 01 111816 01 111816 01 111816 01 SCREW 4 PARTS AVAILABLE NOT SHOWN 100563 01 100563 01 100563 01 100563 01 00563 01 100563 01 100563 01 100563 01 WARNING PLATE 1 103877 01 103877 01 103877 01 103877 01 103877 01 103877 01 103877 01 103877 01 LIGHTING INSTRUCTION 1 100639 01 100639 01 100639 01 100639 01 100639 01 100639 01 100639 01 100639 01 CAUTION DECAL 1 GA6060 GA6060 GA6060 GA6060 GA6060 GA6060 GA6060 GA6060 LAVA ROCK 1 111288 02 111288 02 111288 02 111288 02 111288 02 111288 02 111288 02 111288 02 GASLINEFLEX 18 1 111836 01 111836 01 111836 01 111836 01 BATTERY 2 112363 01
15. CHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BELIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages so the above limitation on implied warranties or exclusion or limitation on damages may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state For information about this warranty write 2701 S Harbor Blvd Santa Ana CA 92704 www desatech com 111826 02 111826 02 Rev F NOT A UPC 10 04 For more information visit www desatech co1
16. Continued OBSERVED PROBLEM POSSIBLE CAUSE TROUBLESHOOTING REMEDY One or both burner does not light after ODS pilot is lit 1 Inlet gas pressure is too low 2 Burner orifice s clogged Mislocated crossover tube Burner orifice s diameter is too small Remote selector in OFF position Re mote Ready Models Only 6 Wire disconnected from gas control Remote Ready Models Only UB uy 1 Contact local natural or propane LP gas company 2 Clean burner s see Cleaning and Maintenance page 13 or replace burner orifice s Contact qualified service person Replace burner orifice s Put remote selector in ON position UB uy 6 See Wiring Diagram page 18 Delayed ignition of burner 1 Manifold pressure is too low 2 Burner orifice s clogged 3 Mislocated crossover tube 1 Contact local natural or propane LP gas company 2 Clean burner s see Cleaning and Maintenance page 13 or replace burner orifice s 3 Contact qualified service person Burner backfiring during combustion 1 Burner orifice is clogged or damaged 2 Damaged burner 3 Gas regulator defective 1 Clean burner see Cleaning and Main tenance page 13 or replace burner orifice 2 Replace damaged burner 3 Replace gas regulator Orange flame in burner during burner combustion 1 Not enough air 2 Gas regulator defective 1 Check burner s for dirt and debris If found clean burner s s
17. IONS W C FUEL INLET MANIFOLD PRESSURE PRESSURE Min Max NG 7 10 5 3 5 LP 11 14 10 Figure 4 Technical Information Charts 111826 02F For more information visit www desatech com INSTALLATION AND CLEARANCES LOG SIZING REQUIREMENTS Min Minimum Firebox Size Flue size Log Front Rear Size Height Depth Width Width 18 17 14 24 20 8 24 17 14 28 22 8 Measured at 14 depth Figure 5 Sizes amp Clearances CHECK GAS TYPE Use the correct gas type natural or propane LP for your unit If your gas supply is not correct do not instal in fireplace Call dealer where you bought the appliance for proper type of appliance VENTING SPECIFICATIONS FOR INSTALLATION The fireplace chimney flue and vent must be drafting properly To check the vent for proper drafting Light a tightly rolled newspaper on one end and place it at the inside front edge of the fireplace Ob serve the smoke and be sure the vent is properly drawing it up the chimney If the smoke spills out into the room extinguish the flame and remove any obstruction until proper venting is achieved The chimney flue damper must be fixed open to provide a minimum of 43 sq in of free air opening during operation of this log set A mul tipurpose damper clamp is provided to fix the damper in position The minimum flue sizes shown in Figure 5 are based on a6 chimney height using round pipe Your
18. as Connections page 9 Appliance shuts off in use ODS operates 1 Not enough fresh air is available Open window and or door for ventilation 2 Low line pressure Contact local natural or propane LP gas company 3 ODS pilot is partially clogged Clean ODS pilot see Cleaning and Main tenance page 13 Gas odor even when control knob isin OFF 1 Gas leak See Warning statement at 1 Locate and correct all leaks see Checking position top of page Gas Connections page 9 2 Control valve or gas control defective Replace control valve or gas control Gas odor during combustion 1 Foreign matter between control valveand 1 Take apart gas tubing and remove foreign burner matter 2 Gas leak See Warning statement at 2 Locate and correct all leaks see Checking top of page Gas Connections page 9 111826 02F SPECIFICATIONS E 4 SPECIFICATIONS VTD 18N PDG VTD 18N BTB Btu Variable 37 000 54 000 Type Gas Natural Gas Only Ignition Piezo Manifold Pressure 3 5 W C Inlet Gas Pressure in of water Maximum 10 5 W C Minimum 5 0 W C Shipping Weight 32 lbs For purpose of input adjustment VTD 24N PDG VTD 24N BTB 41 000 58 000 Natural Gas Only Piezo 3 5 W C 10 5 W C 5 0 W C 34 Ibs VTD 18P PDG VTD 18P BTB Btu Variable 30 000 46 000 Type Gas Propane LP Only Ignition Piezo Manifold Pressure 10 W C Inlet Gas Pressure in of water Maximum 14 W C Minimum 11 W C Shipping Weight 32 lb
19. atech com Note All troubleshooting items are listed in order of operation OBSERVED PROBLEM AX WARNING Turn off and un plug appliance and let cool before servicing Only a qualified service person should service and repair POSSIBLE CAUSE A CAUTION Never use a wire needle or similar object to clean ODS pilot This can damage ODS pilot unit REMEDY When ignitor button is pressed there is no spark at ODS pilot 1 Ignitor electrode not connected to ignitor cable 2 Ignitor cable pinched or wet 3 Piezo ignitor nut is loose Broken ignitor cable Bad piezo ignitor Ignitor electrode positioned wrong or broken Du Be 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable Replace piezo ignitor 6 Replace pilot assembly for remote ready units Replace ignitor electrode for vari able manually controlled units CA When ignitor button is pressed there is spark at ODS pilot but no ignition 1 Gas supply turned off or equipment shutoff valve closed Control knob not in PILOT position Control knob not pressed in while in PILOT position 4 Air in gas lines when installed Ww N 5 Depleted gas supply propane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not corre
20. ct 1 Turn on gas supply or open equipment shutoff valve Turn control knob to PILOT position Press in control knob while in PILOT position 4 Continue holding down control knob Repeat igniting operation until air is removed 5 Contact local propane LP gas company 6 Clean ODS pilot see Cleaning and Maintenance page 13 or replace ODS pilot assembly 7 Replace gas regulator Why ODS pilot lights but flame goes out when control knob is released 1 Control knob not fully pressed in 2 Control knob not pressed in long enough 3 Safety interlock system has been triggered Equipment shutoff valve not fully open Pilot flame not touching thermocouple which allows thermocouple to cool causing pilot flame to go out This prob lem could be caused by one or both of the following A Low gas pressure B Dirty or partially clogged ODS pilot 6 Thermocouple connection loose at con trol valve ns 1 Press in control knob fully 2 After ODS pilot lights keep control knob pressed in 30 seconds 3 Wait one minute for safety interlock sys tem to reset Repeat ignition operation 4 Fully open equipment shutoff valve 5 A Contact local natural or propane LP gas company B Clean ODS pilot see Cleaning and Maintenance page 13 or replace ODS pilot assembly 6 Hand tighten until snug then tighten 1 4 turn more Replace pilot assembly Replace control valve on 111826 02F TROUBLESHOOTING
21. d space as a space whose volume is not less than 50 cubic feet per 1 000 Btu per hour 4 8 m per kw of the aggregate input rating of all appli ances installed in that space Rooms communicating directly with the space in which the appliances are installed through openings not furnished with doors are considered a part of the unconfined space Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them DETERMINING FRESH AIR FLOW FOR APPLIANCE LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space Space Includes the room in which you will install appliance plus any adjoining rooms with doorless passageways or ventilation grills between the rooms 1 Determine the volume of the space length x width x height Length x Width x Height Example Space size 20 ft length x 16 ft width x 8 ft ceiling height 2560 cu ft volume of space cu ft volume of space If additional ventilation to adjoining room is supplied with grills or open ings add the volume of these rooms to the total volume of the space 2 Multiply the space volume by 20 to determine the maximum Btu Hr the space can support volume of space x 20 Maximum Btu Hr the space can support Example 2560 cu ft volume of space x 20 51 200 maximum Btu Hr the space can support 3 Add the Btu Hr of all
22. ee Cleaning and Maintenance page 13 2 Replace gas regulator Slight smoke or odor during initial op eration 1 Residues from manufacturing processes and logs curing 1 Problem will stop after a few hours of operation Appliance produces a whistling noise when burners are lit 1 Turning control knob to HI position when burners are cold 2 Air in gas line 3 Air passageways on appliance blocked 4 Dirty or partially clogged burner orifice s 1 Turn control knob to LO position and let warm up for a minute 2 Operate burners until air is removed from line Have gas line checked by lo cal natural or propane LP gas company 3 Observe minimum installation clear ances see pages 7 through 8 4 Clean burners see Cleaning and Main tenance page 13 or replace burner orifice s White powder residue forming within burner box or on adjacent walls or furniture 1 When heated vapors from furniture pol ish wax carpet cleaners etc turn into white powder residue 1 Turn appliance off when using furniture polish wax carpet cleaners or similar products Moisture condensation noticed on win dows 1 Not enough combustion ventilation air For more information visit www desatech com 111826 02F 1 Refer to Air for Combustion and Venti lation requirements page 4 DESA TROUBLESHOOTING TROUBLESHOOTING Continued building A WARNING If you smell gas Shut off gas s
23. en they are in the room with log set 15 Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water 17 Turn log set off and let cool before servicing installing or re pairing Only a qualified service person should install service or repair log set 18 Keep the appliance area clear and free from combustible mate rials gasoline and other flammable vapors and liquids 19 Provide adequate clearances around air openings AR WARNING Do not place log scraps or lava rocks on burner A WARNING Any changetothis log setorits controls can be dangerous A WARNING Do not use a blower insert heat ex changer insert or other accessory not approved for use with this appliance R WARNING Keep flue open when operating unit Appliance base assembly becomes very hot when running appliance Keep children and adults away from hot surface to avoid burns or clothing ignition Appliance will remain hot for a time after shutdown Allow surface to cool before touching Carefully supervise young children when they are in the room with appliance When using the hand held remote accessory Remote Ready Models Only keep selector switch in the OFF position to prevent children from turning on burners with remote You mustoperate this appliance
24. ended only to the original retail purchaser This warranty covers the cost of part s required to restore this appliance to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center Warranty part s MUST be obtained through authorized dealers of this product and or DESA International who will provide original factory replacement parts Failure to use original factory replacement parts voids this warranty The appliance MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective appliance will be the responsibility of the owner TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT THIS EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR 4 YEARS ON ALL COMPONENTS AND FIVE 5 YEARS ON STAINLESS STEEL BURNERS FROM THE DATE OF FIRST PURCHASE AND DESA INTERNATIONAL S LIABILITY IS HEREBY LIMITED TO THE PUR
25. ility O O O Price O O O Brand Name O O O Overall Quality O O O Heat Output O O O Made in USA O O O Warranty O O O Local Service O O O Value for Price O O O Prior Brand Experience O O O Controls Location O O O Thermostat Remote or Manual Operation O O O Ease of Operation O O O Special Features O O O Salesperson s Recommendation O O O Friend Relative s Recommendation O O O Portability O O O Quiet Operation O O O Postage Required DESA 2701 S Harbor Blvd Santa Ana CA 92704 www desatech com NOTES NOTES For more information visit www desatech com DES A 111826 02F WARRANTY INFORMATION KEEP THIS WARRANTY Model Serial No Date Purchased Always specify model and serial numbers when communicating with the factory We reserve the right to amend these specifications at any time without notice The only warranty applicable is our standard written warranty We make no other warranty expressed or implied LIMITED WARRANTY VENT FREE GAS LOG APPLIANCES DESA International warrants this product to be free from defects in materials and components for four 4 years and five 5 years on stainless steel burners from the date of first purchase provided that the product has been properly installed operated and maintained in accordance with all applicable instructions To make a claim under this warranty the Bill of Sale or cancelled check must be presented This warranty is ext
26. ition before installing appliance A WARNING Before installing in a solid fuel burn ing fireplace the chimney flue and firebox must be cleaned of soot creosote ashes and loose paint by a qualified chimney cleaner Creosote will ignite if highly heated A dirty chimney flue may create and distribute soot within the house Inspect chimney flue for damage NOTICE Installation service and repair of this ap pliance must be performed by a qualified installer service agency company or gas supplier experienced withthistype of gas appliance Only factory authorized components listed in these instructions may be used in accordance with the manufacturer s instructions and all codes and requirements of the authority hav ing jurisdiction Any modifications to this kit or use of unauthorized components or accessory items will void the manufacturer s warranty and may result in a hazardous condition FLUE OPENING SPECIFICATIONS Note This vented appliance must be installed only in a solid fuel burning fireplace with a working flue and constructed of noncom bustible material The charts in Figure 4 indicate technical information regarding the installation of your gas log set Please make sure that all of the spec ifications shown are applicable before installation is attempted The fireplace must include a working flue and venting system with the minimum openings shown in the Figure 5 SPECIFICAT
27. its will have a slight curve but flame should be blue and have no yellow or orange color Pilot Burner Pilot Burner o O vA Thermocouple Thermocouple Figure 16 Correct Pilot Flame Pattern Your pilot may vary from pilots shown Pilot Burner Pilot Burner Thermocouple Thermocouple Figure 17 Incorrect Pilot Flame Pattern Your pilot may vary from pilots shown 111826 02F For more information visit www desatech com BURNER FLAME PATTERN Figure 18 shows correct burner flame pattern NOTICE Do not mistake orange flames with yellow tipping Dirt or other fine particles are burned by ap pliance causing brief patches of orange flame If burner flame pattern is incorrect as shown in Figure 19 turn appliance off see To Turn Off Gas to Appliance page 12 see Troubleshooting pages 14 through 16 Figure 18 Correct Burner Flame Pattern Yellow Tipping At Top of Blue Flame Figure 19 Incorrect Burner Flame Pattern CLEANING AND MAINTENANCE Keep the area around the log set clean and clear of debris Periodically inspect the air mixer and burner tube for foreign matter blocking the air inlet and flame holes Once every year a qualified agency or certified chimney sweep should examine and clean the venting system of the fireplace DESA TROUBLESHOOTING TROUBLESHOOTING Note For additional help visit DESA International s technical service web site at www des
28. low the National Fuel Gas Code ANSI Z223 I NFPA 54 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermostat controlled power vent Heated air entering the attic will activate the power vent E Ventilation Grills Ventilation Grills Into Adjoining Or Into Adjoining Room Bos 1 Remove Corre puo Door into gt Bg Figure 2 Ventilation Air from Inside Building Adjoining Room Option O 3 Ventilated Outlet Air i To Attic _ To Crawl Space Inlet Air Ventilated Inlet Air Crawl Space Figure 3 Ventilation Air from Outdoors For more information visit www desatech com 111826 02F INSTALLATION Flue Opening Specifications 7 Installation and Clearances Venting Specifications for Installation Installing Damper Clamp INSTALLATION A WARNING Before installing in a solid fuel burn ing fireplace the chimney flue and firebox must be cleaned of soot creosote ashes and loose paint by a qualified chimney cleaner Creosote will ignite if highly heated A dirty chimney flue may create and distribute sootwithinthe house Inspect chimney flue for damage If damaged repair flue damper before operating appliance AA WARNING Make sure the selector switch is in the OFF pos
29. low the instructions listed under Replacement Parts on page 18 of this manual PART NUMBER FOR DESCRIPTION QTY VIDA8NPDG VID18PPDG VID18NBTB VIDASPBTB VID24NPDG VTD24PPDG VTD24NBTB VTD24PBTB 1 111808 01 111808 01 111808 01 111808 01 11793 01 111793 01 111793 01 111793 01 GRATE ASSEMBLY 1 2 see table see table see table see table see table see table see table see table GTA Gas Train Assembly 1 page 20 page 20 page 20 page 20 page 20 page 20 page 20 page 20 3 112789 01 112789 01 112790 01 112790 01 112359 01 112359 01 112360 01 112360 01 LOG ASSEMBLY 1 4 111800 01 111800 01 111800 01 111800 01 111800 01 111800 01 111800 01 111800 01 SCREW 10 PDG 14 BTB 5 111372 02 111372 02 111372 02 111372 02 111372 01 111372 01 111372 01 111372 01 VENTURI SHUTTERASSY 1 6 112370 01 112370 01 112370 01 112370 01 112370 01 112370 01 112370 01 112370 01 GASKET 1 7 112371 03 112371 04 112371 03 112371 04 112371 01 112371 02 112371 01 112371 02 ORIFICE 1 8 111807 01 111807 02 111807 01 111807 02 111807 01 111807 02 111807 01 111807 02 VALVE 1 9 111796 01 111796 01 111796 01 111796 01 111796 01 111796 01 111796 01 111796 01 BRACKET VALVE 1 10 097159 04 097159 04 097159 04 097159 04 097159 04 097159 04 097159 04 097159 04 PIEZO IGNITOR 1 11 103784 01 103784 01 103784 01 103784 01 103784 01 103784 01 103784 01 103784 01 CONTROL KNOB EXT 1 12 10378402 103784 02 103784 0
30. minimum flue size will vary based on input rate and chimney height Refer to the National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 6 6 for details INSTALLING DAMPER CLAMP Secure the damper stop clamp provided to the leading edge of the damper as shown in Figure 6 If for any reason this clamp doesn t work on your fireplace another suitable clamp or permanent stop must be installed or the damper blade must be cut or removed Damper Clamp mA Damper Damper Damper Clamp Damper Masonry Fireplace Manufactured Fireplace Figure 6 Attaching Damper Clamp DESA INSTALLATION Installing Appliance Assembly Connecting To Gas Supply INSTALLATION Continued INSTALLING APPLIANCE ASSEMBLY AA WARNING If installing in a sunken fireplace spe cial care is needed You must raise the fireplace floor to allow access to appliance control panel This will insure adequate air flow and guard against sooting Raise fireplace floor with noncombustible material Make sure material is secure A CAUTION Do not pick up appliance assembly by logs This could damage unit Only handle assembly by grates IMPORTANT Make sure the appliance is level If unit is not level unit will not work properly Installation Items Needed control cover kit provided with appliance approved flexible gas hose and fittings provided with appliance Gf allowed by local codes sealant resistant to propane LP gas
31. mostat may not be used with vented decorative appliances UNPACKING A CAUTION Do not remove the data plates from the grate assembly The data plates contain important warranty and safety information 1 Remove log set assembly from carton Note Do not pick up assembly by logs This could damage the unit Always handle assembly by grate 2 Remove control cover floor media components amp remote control if supplied 3 Remove all protective packaging applied to log set for ship ment 4 Check all items for any shipping damage If damaged promptly inform dealer where you bought appliance PRODUCT FEATURES REMOTE READY amp REMOTE CONTROLLED This unitized gas log set is tested and approved to ANSI Z21 60a and CSA 2 26a 2000 as a vented decorative appliance This log set has a piezo ignitor This system requires no matches batteries or other source to light log set SAFETY DEVICE This unit has a pilot with an Oxygen Depletion Sensing ODS safety shutoff system The ODS pilot shuts off the appliance if there is not enough fresh air PIEZO IGNITION SYSTEM This unit has a piezo ignitor This system requires no matches bat teries or other sources to light appliance AIR FOR COMBUSTION AND VENTILATION AM WARNING This appliance shall not be installed in a confined space or unusually tight construction un less provisions are provided for adequate combustion and ventilation air Read the following
32. mum inlet pressure for purpose of input adjustment CHECKING GAS CONNECTIONS A CAUTION Avoid damage to gas conirol Hold gas control with wrench when connecting it to gas piping and or fittings Installation must include an equipment shutoff valve union and plugged 1 8 NPT tap Locate NPT tap within reach for test gauge hook up NPT tap must be upstream from appliance see Figure 9 IMPORTANT Install equipment shutoff valve in an accessible location The equipment shutoff valve is for turning on or shutting off the gas to the appliance Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged appliance valves External Regulator Propane LP Supply Tank Vent Pointing Down Figure 8 External Regulator With Vent Pointing Down For more information visit www desatech com 111826 02F A WARNING Test all gas piping and connections for leaks after installing or servicing Correct all leaks at once AA WARNING Never use an open flame to check for a leak Apply a noncorrosive leak detection fluid to all joints Bubbles forming show a leak Correct all leaks at once A CAUTION Make sure external regulator has been installed between propane LP supply and appliance See guidelines under Connecting to Gas Supply page 8 Pressure Testing gas Supply Piping system
33. n usually tight construction you must provide additional fresh air Unusually tight construction is defined as construction where a walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm 6 x 10 kg per pa sec m or less with openings gasketed or sealed and b weather stripping has been added on openable win dows and doors and c caulking or sealants are applied to areas such as joints around window and door frames between sole plates and floors between wall ceiling joints between wall panels at penetrations for plumbing electrical and gas lines and at other openings If your home meets all of the three criteria above you must provide additional fresh air See Ventilation Air From Outdoors page 5 If your home does not meet all of the three criteria above proceed to Determining Fresh Air Flow For Appliance Location below For more information visit www desatech com 111826 02F AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation Cont Determining Fresh Air Flow for Appliance Location Ventilation Air AIR FOR COMBUSTION AND VENTILATION Continued Confined and Unconfined Space The National Fuel Gas Code ANSI Z223 1 NFPA 54 defines a confined space as a space whose volume is less than 50 cubic feet per 1 000 Btu per hour 4 8 m per kw ofthe aggregate input rating of all appliances installed in that space and an unconfine
34. o push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service technician or gas supplier Force or attempted repair may result in a fire or explosion 6 Press in and turn control knob counterclockwise to the PILOT position Press in control knob for five 5 D Do not use this appliance if any part has been under water geconds see Figure 13 Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system Note You may be running this appliance for the first time and any gas control which has been under water after hooking up to gas supply If so the control knob may need to be pressed in for 30 seconds or more This will allow m LIGHTING INSTRUCTIONS EE air to bleed from the gas system 7 With control knob pressed in press and release ignitor but ton This will light pilot The pilot is attached to the front burner If needed keep pressing ignitor button until pilot NOTICE During initial operation of new appliance metallic components may emit an odor as paint and lieht ghts assembly compounds are heated and cure Be sure to provide adequate fresh air if odors are detected Note If pilot does not stay lit contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual A
35. ot try to adjust heating levels by GHRC Series Operation using the equipment shutoff valve 1 After lighting let pilot flame burn for about one minute Turn control knob to ON position Adjust flame adjustment knob anywhere between HI and LO Slide the selector AM WARNING Make sure the selector switch is in the switch to the REMOTE position Note The burners may OFF position when you are away from home for long light if hand held remote ON button was on when selector s ima icall switch was last turned off You can now turn the burners nc e IE y on and off with the hand held remote control unit IMPORTANT Do not leave the selector switch in the RE MOTE or ON position when the pilot is not lit This will Ignitor drain the battery Pilot Electrode Burner Ze 2 Press the ON OFF button to turn the burners on and off When turning burners off the pilot will remain lit Pilot Ignitor Burner zc Electrode IMPORTANT Be sure to press the ON OFF buttons on the hand held remote control unit for up to 3 seconds to assure proper operation Note All additional remote control accessories must be pur Figure 14 Pilot Propane LP Pilot Natural chased separately seeAccessories page 22 Follow instructions included with the remote control MM TOTURN OFF GAS TO APPLIANCE MN Sete Shutting Off Appliance 1 Turn control knob clockwise 7 to the OFF po T y s E 3 OR
36. prevent performance problems This kit gives you the tools and instructions to make it easy to clean all critical areas of your appliance INFORMATION VIDEO 108917 01 For all models A care and maintenance video is available by call ing 1 866 672 6040 For more information visit www desatech com 111826 02F OWNER S REGISTRATION FORM In order to provide better customer service for this and future purchases we recommend that you register your product with us You can register online at www desatech com If access to our website is not available to you please complete this Owner s Registration Form and mail to the address on the back of this owner s manual Please provide the following product information Brand Comfort Glow Vanguard etc Model EFP33PR VTGH33NR etc Date Purchased Note Keep receipt for warranty verification Serial Number __________________________ 7 or 9 digit number located on product or identification tag First Name Last Name Address City State Zip Country Home Phone __ E Mail Please answer the following questions to register your product with DESA 1 Where will the product be used O Living Family Room O Office Warehouse O Utility Shed Outbuilding O Garage O Bedroom O Bathroom O Other If you bought this product yourself did you plan to purchase this type of product before going into the store O Yes O No Who selected the product O Male O Female O Both 4 What is
37. r appear to smoke turn off appliance and call a qualified service person Note During initial operation slight smoking could occur due to log curing and the burning of manufacturing residues You may wish to add more ventilation by opening a window To reduce the creation of soot follow the instructions in Clean ing and Maintenance page 13 Do not allow fans to blow directly into the fireplace Avoid any drafts that alter burner flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burner patterns can increase sooting Do not use a blower insert heat exchanger insert or other ac cessory not approved for use with this log set The installation and provisions for combustion and ventilation air must conform with the National Fuel Gas Codes ANSI Z233 1 NFPA 54 Section 5 3 Air for Combustion and Ventilation Do not run log set where flammable liquids or vapors are used or stored under dusty conditions For more information visit www desatech com 111826 02F SAFETY INFORMATION Continued 12 Do not burn solid fuel in the fireplace after installing the log set Do not use this log set to cook food or burn paper or other objects 13 Log setbecomes very hot when in use Keep children and adults away from hot surface to avoid burns or clothing ignition Log set will remain hot for a time after shutdown Allow surface to cool before touching 14 Carefully supervise young children wh
38. rking flue See page 7 for by a qualified installer service agency or minimum flue opening the gas supplier WARNING This is a gas fired appliance It uses air oxygen from the room in which itis installed Provisions for adequate combustion and ventilation air must be provided Refer to the National Fuel Gas Codes ANSI Z233 1 NFPA 54 Section 5 3 Air for Combustion and Ventilation This appliance may be installed in an aftermarket manufactured mobile home where not prohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases Warning This product must be installed by a Licensed Plumber or Gas Fitter when installed within The Commonwealth of Massachusetts Aftermarket Completion of sale not for purpose of resale from the manufacturer Save this manual for future reference TABLE OF CONTENTS SAFETY INFORMATION TABLE OF CONTENTS SAFETY INFORMATION 2 CLEANING AND MAINTENANCE iii 13 CAI CODES Sc assadas nia inde cineeds 8 TROUBLESHOOTING eeseeneeennnenennenennennnennnnennnnnn 14 PRODUCT IDENTIFICATION ES 3 REPLACEMENT PARTS AAA A 18 UNPACKING eiaeaeno E 4 ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST 20 PRODUCT FEATURE f do 4 ACCESSORIES M
39. s For purpose of input adjustment VTD 24P PDG VTD 24P BTB 41 000 58 000 Propane LP Only Piezo 10 W C 14 W C 11 W C 34 lbs 111826 02F For more information visit www desatech com DESA WIRING DIAGRAM REMOTE READY MODELS ONLY SERVICE HINTS TECHNICAL SERVICE REPLACEMENT PARTS WIRING DIAGRAM Remote Ready Models Only Thermopile SERVICE HINTS When Gas Pressure Is Too Low pilot will not stay lit burners will have delayed ignition propane LP gas supply may be low You may feel your gas pressure is too low If so contact your local propane LP or natural gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting If so contact DESA International s Technical Service Department at 1 866 672 6040 When calling please have your model and serial numbers of your appliance ready You can also visit DESA International s technical services web site at WWW desatech com REPLACEMENT PARTS Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty PARTS UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call DESA International s Technical Service Department at 1 866 672 6040 When calling DESA International have ready your name your address model and serial numbers of your appliance ho
40. tap must be upstream from appliance see Figure 9 IMPORTANT Install equipment shutoff valve in an accessible location The equipment shutoff valve is for turning on or shutting off the gas to the appliance Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged appliance valves AA WARNING Use pipe joint sealant that is resistant to liquid petroleum LP gas We recommend that you install a sediment trap in supply line as shown in Figure 9 depending on your model Locate sediment trap where it is within reach for cleaning Install in piping system between fuel supply and appliance Locate sediment trap where trapped matter is not likely to freeze A sediment trap traps mois ture and contaminants This keeps them from going into appliance controls If sediment trap is not installed or is installed wrong ap pliance may not run properly CSA Design Certified Equipment PROPANE LP Shutoff Valve With 1 8 NPT Tap From External Approved Flexible Regulator Gas Hose if allowed 11 W C to 14 W C Pressure by local codes NATURAL From Gas Meter 5 W C to 10 5 W C Gas Control Pressure Pipe Cap Tee Nipple Joint Sediment Trap Figure 9 Gas Connection Purchase the optional CSA design certified equipment shutoff valve from your dealer See Accessories page 22 Mini
41. test gauge connection sediment trap tee joint pipe wrench approved flexible gas line with gas connector if allowed by local codes provided A CSA design certified equipment shutoff valve with 1 8 NPT tap is an acceptable alternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer See Accessories page 22 For propane LP units the installer must supply an external regu lator The external regulator will reduce incoming gas pressure You must reduce incoming gas pressure to between 11 and 14 inches of water If you do not reduce incoming gas pressure regulator dam age could occur Install external regulator with the vent pointing down as shown in Figure 8 page 9 Pointing the vent down protects it from freezing rain or sleet A CAUTION Use only new black iron or steel pipe Internally tinned copper tubing may be used in cer tain areas Check your local codes Use pipe of 1 2 diameter or greater to allow proper gas volume to appliance If pipe is too small undue loss of volume will occur For more information visit www desatech com 111826 02F INSTALLATION Connnecting to Gas Supply cont Checking Gas Connections Pressure Testing Gas Supply Piping System INSTALLATION Continued Installation must include an equipment shutoff valve union and plugged 1 8 NPT tap Locate NPT tap within reach for test gauge hook up NPT
42. the population of your area O Under 10 000 O 10 000 to 25 000 O 25 000 to 50 000 O 50 000 to 100 000 O 100 000 to 250 000 O Over 250 000 5 What is your primary source of heat O Propane LP Gas O Fuel Oil O Wood O Natural Gas O Electric O Other 6 How was the product installed O Professional Installer O Self O Other 7 Cost of product excluding sales tax 8 Cost to install product 9 Type of store where product was purchased O Hardware O Propane Dealer O Natural Gas Utility Co O Home Center Builder s Supply O Fireplace or Hearth Shop O Farm Store O Other 10 What motivated you to buy this product O Sudden Cold Weather O Replace Older Model O D I Y Home Project O Emergency Back Up Heat O Heater was on Sale O Energy Savings High Efficiency O Construction Project O Other 11 How did you learn about this product brand O Advertising O Relative or Friend O Store Display O Other 12 Level of Education of Purchaser O Some High School O Completed High School O Completed College O Completed Graduate School 13 Age of Purchaser O Under 20 O20 29 O30 39 O40 49 O50 59 O 60 or Over 14 Buyer s total annual household income O Under 15 000 O 15 000 to 19 999 O 20 000 to 34 999 O 35 000 to 49 999 O 50 000 to 74 999 O 75 000 to 99 999 O 100 000 and Over 15 Store where product was purchased Name City State 16 In choosing this product how important were the following Not Important Somewhat Important Very Important Availab
43. upply Do not try to light any appliance Do not touch any electrical switch do not use any phone in your Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department IMPORTANT Operating appliance where impurities in air exist may create odors Cleaning supplies paint paint remover cigarette smoke cements and glues new carpet or textiles etc create fumes These fumes may mix with combustion air and create odors These odors will disappear over time OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Remote does not function Remote Ready 1 Battery is not installed Battery poweris 1 Replace 9 volt batteries in receiver and Models Only low remote control Appliance produces aclicking ticking noise 1 Metal expanding while heating or con 1 This is common with most appliances If just after burners are lit or shut off tracting while cooling noise is excessive contact qualified service person Appliance produces unwanted odors 1 Appliance burning vapors from paint 1 Open window to ventilate room Stop using hair spray glues cleaners chemicals odor causing products while appliance is new carpet etc See IMPORTANT running statement above 2 Low fuel supply propane LP only Refill supply tank propane LP only 3 Gas leak See Warning statement at 3 Locate and correct all leaks see Checking top of page G
44. w appliance was malfunctioning type of gas used propane LP or natural gas purchase date Usually we will ask you to return the part to the factory PARTS NOT UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call DESA International at 1 866 672 6040 for referral information When calling DESA International have ready model number of your appliance the replacement part number For more information visit www desatech com 111826 02F THIS PAGE INTENTIONALLY LEFT BLANK For more information visit www desatech com 111826 02F ILLUSTRATED PARTS BREAKDOWN VTD 24N PDG VTD 24P PDG VTD 24N BTB VTD 24P BTB VTD 18N PDG VTD 18P PDG VTD 18N BTB VTD 18P BTB ILLUSTRATED PARTS BREAKDOWN REMOTE READY MODELS AND REMOTE CONTROLLED MODELS VTD 24N PDG VTD 24P PDG VTD 18N PDG VTD 18P PDG ITEM 5 AIR SHUTTER INSTALLATION NOTES VTD 24N BTB VTD 24P BTB VTD 18N BTB VTD 18P BTB FOR NG FULLY CLOSED FOR LP FULLY OPEN 3 a Log sets and mounting plates are ordered as an assembly GTA Replacement Part Numbers GTA Part number For more information visit www desatech com 111826 02F PARTS LIST VTD 24N PDG VTD 24P PDG VTD 24N BTB VTD 24P BTB VTD 18N PDG VTD 18P PDG VTD 18N BTB VTD 18P BTB PARTS LIST This list contains replaceable parts used in your appliance When ordering parts fol
45. with a fireplace screen in place Make sure fireplace screen is closed before running appliance Keep the appliance area clear and free from com bustible materials gasoline and other flammable vapors and liquids For more information visit www desatech com 111826 02F SAFETY INFORMATION LOCAL CODES PRODUCT IDENTIFICATION LOCAL CODES Install and use appliance with care Follow all local codes In the absence of local codes use the latest edition of The National Fuel Gas Code ANSI Z223 1 NFPA 54 Available from American National Standards Institute Inc 1430 Broadway New York NY 10018 National Fire Protection Association Inc Batterymarch Park Quincy MA 02269 PRODUCT IDENTIFICATION Log Set Piezo Ignitor Control Knobs ica Log Scraps Chassis Assembly REMOTE READY MODELS Log Set v Lava Rock A A Piezo E y pa Ignitor SA aer m Remote Pd Log Scraps Control Reciever Control Knobs Chassis Assembly REMOTE CONTROLLED MODELS Figure 1 Product Identification DESA OPTIONAL REMOTE CONTROL ACCESSORIES UNPACKING PRODUCT FEATURES AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation OPTIONAL REMOTE CONTROL ACCESSORIES There are two optional remote controls that can be purchased sepa rately for Remote Ready Models wall switch hand held ON OFF remote See Accessories page 22 The wall thermostat or hand held ther
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