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Citrix Systems MetaFrame Presentation Server User's Manual

1. A knowledge base containing thousands of technical solutions to support your Citrix environment An online product documentation library Interactive support forums for every Citrix product Access to the latest hotfixes and service packs Security bulletins Online problem reporting and tracking for customers with valid support contracts Another source of support Citrix Preferred Support Services provides a range of options that allows you to customize the level and type of support for your organization s Citrix products Chapter 1 Introduction 31 Subscription Advantage Subscription Advantage gives you an easy way to stay current with the latest server based software functionality and information Not only do you get automatic delivery of feature releases software upgrades enhancements and maintenance releases that become available during the term of your subscription you also get priority access to important Citrix technology information You can find more information on the Citrix Web site at http www citrix com services select Subscription Advantage You can also contact your Citrix sales representative or a member of the Citrix Solutions Network for more information Customizing MetaFrame Presentation Server The Citrix Developer Network CDN is at http www citrix com cdn This open enrollment membership program provides access to developer toolkits technical information and test programs for software an
2. D Represents normal operation where the value of a metric falls within set limits Represents a warning where a problem may be developing that requires further analysis to improve performance or to prevent the situation from becoming worse Represents a problem condition This often means that some action is required to provide better application or server performance Both yellow and red indicators occur when the value for a metric falls outside the normal limits and remains there for a defined period of time Represents a metric that is not yet active and requires further configuration Represents a metric that is set to Sleep and whose status is unknown This icon is also used for all metrics if the server is unlicensed Represents a metric that is set to Idle that is you have suspended notification of the metric s status for a fixed period Resource Manager determines the status of each alarm condition by sampling the statistics associated with the monitored condition every 15 seconds and the colored Status Icons change accordingly Chapter 6 Using Resource Manager 87 Monitoring Servers There are a number of ways in which Resource Manager enables you to monitor the status of servers in your server farm You can monitor the status of individual servers of all selected servers or display a window that enables you to watch for alarms when the status displays are not visible To view the status displa
3. n se KK kK KK KK KK KK KK KK KK KK KK KK KK 23 Enhanced Multimedia Support W K KK KK KK KK KK KK KK RR KK KK 24 Session Reliability nsise xal sas se al E kla eee WA a Eek Vee e ak k a 25 Workspace Control 0 ec ed na ni y d in enda 25 Other Key Features of MetaFrame Presentation Server kk 26 Getting More Information and Help 0 KK KK KK KK KK KK KK KK KK 29 Accessing the Document Center 1 0 0 0 KK kK KK KK KK KK KK KK KK KK KK KK 29 Other Product Documentation u KK KK KK KK KK KK KK KK KK KK kk kk 30 Getting Service and Support n se suus KK KK KK KK KK KEK KK KK KK KK KK 30 Installing and Licensing MetaFrame Presentation Server Components Requirements for Performing this Review KK KK KK KK KK KK KK 34 MetaFrame Presentation Server Installation Overview 00005 36 4 MetaFrame Presentation Server Reviewer s Guide Chapter 3 Chapter 4 Licensing Evaluation Versions of Citrix Products 0 00 KK Installing MetaFrame Access Suite License Server and the License Management Console 0 eee a ra 0ye hk w ca ene A Obtaining and Installing an Evaluation License 005 Installing MetaFrame Presentation Server and Creating a Server Farm Adding a MetaFrame Presentation Server to your Server Farm Installing MetaFrame Clients A kk kK KK KK KK KK KK KK KK KK KK KK
4. 30 MetaFrame Presentation Server Reviewer s Guide Other Product Documentation The documentation for MetaFrame Presentation Server includes online documentation known issues information integrated on screen assistance and application help Online documentation is provided as Adobe Portable Document Format PDF files Online guides are provided that correspond to different features of MetaFrame Presentation Server For example information about the Web Interface is contained in the Web Interface Administrator 5 Guide Use the Document Center to access the complete set of online guides Be sure to read the Readme htm file in the Documentation directory of the product CD before you install MetaFrame Presentation Server or when troubleshooting This file contains important information that includes last minute documentation updates and corrections In many places in the MetaFrame Presentation Server user interface integrated on screen assistance is available to help you complete tasks For example in the Access Suite Console you can position your mouse over a setting to display help text that explains how to use that control Online help is available in many components You can access the online help from the Help menu or Help button Getting Service and Support Citrix offers a variety of self service Web based technical support tools from its Knowledge Center at http support citrix com Knowledge Center features include
5. ICA sessions To do so install printer drivers on a server and use the replication feature in the management console to distribute the drivers to all servers in the farm MetaFrame Presentation Server autocreates these client printers in ICA You import network print servers into the server farm to make the shared printers available to all users when they connect to servers in the farm If some client printer drivers are not compatible with the server platforms in the farm use the Driver Compatibility feature to prevent incompatible printer drivers from causing server errors When users print from applications running on servers the installed client printers are displayed in Windows in the following form clientname printername where clientname is the name of the client machine and printername is the name for the printing device installed on the client When users print to the network printers in the server farm they see the original assigned network printer names in Windows dialog boxes 62 MetaFrame Presentation Server Reviewer s Guide Configuring Auto Creation of Client Printers You configure auto creation settings differently for client printers that are not on DOS and WinCE platforms using the management console for MetaFrame Presentation Server Select Printers in the left pane of Printer Management Properties and choose the Auto Create Client Printers when user logs on option to allow client printers to be automatically c
6. With MetaFrame Presentation Server this is now a reality Chapter 1 Introduction 27 Auto client reconnect With the auto client reconnect feature the Win32 and Java clients automatically reconnect to a session when they detect a dropped connection when network issues occur outside of MetaFrame Presentation Server Users can continue to work without reconnecting manually reentering credentials and restarting applications Content publishing This feature lets you publish document files media files URLs and any other type of file from any network location Icons for published content appear in Program Neighborhood on the desktop and in the Web Interface Users can double click published content icons to access content in the same way they access published applications Connection control This feature lets you set a limit on the number of connections that each user can have simultaneously in the server farm You can also limit the number of concurrent connections to specified published applications and you can prevent users from launching more than one instance of the same published application Available in Advanced and Enterprise editions CPU prioritization You can use the CPU prioritization feature to assign each published application in the server farm a priority level for CPU access This feature can ensure that CPU intensive applications in the server farm do not degrade performance of other applications You can give a
7. complete these basic steps for licensing MetaFrame Presentation Server 1 Use your license code to activate licenses generate a license file and download it to the computer running the license server 2 Use the License Management Console to upload the license file to your license server The sections that follow describe in detail each of these steps Chapter 2 Installing and Licensing MetaFrame Presentation Server Components 39 To use MyCitrix to allocate licenses and download a license file 1 Using a Web browser and your MyCitrix user ID and password log on to www MyCitrix com 2 On the My Citrix page open Licensing gt Citrix Activation System gt Activate Licenses 3 On the Reseller Warning page click I Agree 4 On the License Activation page type in your license code then click Continue 5 On the Allocate Licenses page Under Select Product choose MetaFrame Presentation Server Enterprise Edition Select MetaFrame Presentation Server and type 10 For Hostname of your Citrix License Server type the name of your computer Click Allocate 6 On the Confirm your Selection page verify the number of licenses you want to allocate is 10 click Confirm then click Download License File 7 On the File Download dialog box click Save 8 On the Save As dialog box open My Computer gt Local Disk gt Program Files gt Citrix gt Licensing gt MyFiles then click Save After downloading
8. ek ee 84 Real Time Monitoring Capabilities 0 0 KK KK KK KK KK eee eee 85 Delegated Administration 0 ccc KK KK KK KK KK KK KK KK KK KK KK KK 85 Identifying Status Icons kK kk KK KK KK KK KK KK KK KK KK KK KK KK KK KK KK 86 Monitoring Servers one wl Xule Iam a e alen Beles oe dek Eee als 87 Customizing Real Time Monitoring W kk kk KK KK KK KK KK KK KK KK KK KK 87 Monitoring the Status of a Group of Servers 0 kK KK KK KK RR KK KK KK 88 Using the Summary Database nonan kk kk KK KK KK KK KK KK KK KK KK KK KK KK 89 Creating Reports ssi i K la ee nd SR kebk lar kn s k h lala fe We ee an eS 89 Looking Back to a Specific Time 0 0 kk KK KK KK KK KK KK KK KK KK KK 90 Reporting on the Use of Applications 0 0 cece eee eee eee 91 Reporting User Activity Mda anl le kanek l cect E aa 91 Viewing Saved Reports kk kk kK KK KK KK KK KK KK KK KK KK KK KK KK k 91 Frequently Asked Questions kk kk kk kk kk kk kk kk kk kk kk kk kk kk 93 Introduction This guide is for anyone reviewing or evaluating Citrix MetaFrame Presentation Server for Windows Version 3 0 Citrix MetaFrame Presentation Server is the easiest way to manage enterprise applications from a central location and access them from anywhere As the foundation of the Citrix MetaFrame Access Suite Citrix MetaFrame Presentation Server is the world s most wid
9. Configuration utility that ships with Windows Use the Citrix Connection Configuration utility to e Add network asynchronous and other types of connections e Configure existing connections Set parameters for mapping client devices Set modem parameters Test modem configurations SpeedScreen Latency Reduction Manager SpeedScreen Latency Reduction Manager helps reduce a user s perception of latency with mouse click feedback and local text echo Use this tool to configure local text echo and other features that improve the user experience on slow networks Mouse click feedback which is enabled by default changes the appearance of the pointer from idle to busy after the user clicks a link indicating that the system is processing the user s request Local text echo temporarily utilizes client fonts to immediately display text a user types while the screen redraw from the server is in transit When a user types text the keystrokes are sent to the server which renders the fonts and then returns the updated screen redraw to the client You can bridge the delay between keystroke and screen redraw by enabling local text echo Chapter 1 Introduction 17 Citrix SSL Relay Configuration Tool Use the SSL Relay Configuration Tool to configure Citrix SSL Relay which secures communication between a server running the Web Interface and your farm Citrix SSL Relay provides end to end Secure Sockets Layer Transport Layer Securi
10. Introduction 29 Getting More Information and Help This section describes how to get more information about MetaFrame Presentation Server and how to contact Citrix Accessing the Document Center The Document Center provides a single point of access to the documentation and enables you to go straight to the section in the documentation that you need It also includes A list of common tasks and a link to each item of documentation A search function that covers all the PDF guides This is useful when you need to consult a number of different guides Cross references among documents You can move among documents as often as you need using the links to other guides and the links to the Document Center You can access the Document Center from your product CD ROM or install it on your servers To start the Document Center On a server on which you installed the Document Center from the Start menu choose All Programs gt Citrix gt MetaFrame Presentation Server gt Documentation and open document_center pdf Or from either the server or component CD click Browse CD In the Windows Explorer window open the Documentation folder then open document_center pdf Important To view search and print the PDF documentation the Document Center requires Adobe Acrobat Reader 5 0 5 with Search or a later version with Search You can download Adobe Acrobat Reader for free from Adobe Systems Web site http www adobe com
11. KK KK kk Using MetaFrame Presentation Server for Windows Using the Presentation Server Console 0 00 ccc RR KK RR KK KK KK KK Making Published Applications and Content Available to Users Publishing Applications 0 cc ccc KK KK KK KK KK KK KK KK KK K Publishing Web Content KK kk KK KK KK KK KK KK KK KK KK KK KK KK KK KK Configuring the Web Interface s la x srie siagi cece eee nes Exploring the User Experience ya Cy all a cee eee a lk y K lal xy eens Running Published Applications Through a Web Browser Running Published Applications from a Client Desktop Workspace Contool lt Ac 54 1x8 ar zin 2ye kar End a av na z S ao iy A Printing to Client PFI t fS 4 x5 lk 2a cece eee ke aka k l ka Monitoring and Managing Client Sessions ASA KK KK KK KK KK KK KK KK Managing Printers for Clients kk KK KK KK KK KK KK KK KK KK KK kk kk kk k Configuring Auto Creation of Client Printers KK Auto Creation and Citrix Connection Configuration 0 Using the Universal Printing Capabilities 2 0 2 0 0 eee eeeeeeeeeeee Client Printing with the Universal Driver RR eee eee Benefits of Using the Universal Driver KK KK KK KK KK KK KK Using Policies o ss styl ices Hie vives sees Woe ERs Soe ee Re ees Creating a POWCY essa A422 4 0 elves DADA a E peeled ee ead
12. MetaFrame Presentation Server for Windows version 3 0 Citrix MetaFrame Presentation Server is the easiest way to manage enterprise applications from a central location and access them from anywhere e Access any application on any device e Web enable existing applications e Simplify applications deployment Easily manage server farms from a single interface e Leverage and extend existing investments in hardware and software New features and functions are designed to add maximum value to your Windows server family investments without the typical complexity associated with migrating to a new architecture or platform 94 MetaFrame Presentation Server Reviewer s Guide What Microsoft Windows server platforms support MetaFrame Presentation Server for Windows version 3 0 MetaFrame Presentation Server is optimized for Microsoft s advanced Windows platform and operates on the following platforms e Microsoft Windows 2000 Server Windows 2000 Advanced Server e Windows 2000 Datacenter Server Windows Server 2003 MetaFrame Presentation Server is not supported on Windows NT 4 0 Terminal Services edition Does MetaFrame Presentation Server for Windows version 3 0 support Microsoft Windows Server 2003 All editions of MetaFrame Presentation Server version 3 0 Enterprise Advanced and Standard editions trun on Microsoft s latest version of the Windows server operating system All MetaFrame Presentation Server c
13. QAW na ERRES Assigning a Policy WW kk ccc kK KK KK KK KK KK KK KK KK KK KK KK KK KK ens Using MetaFrame Access Suite Components Configuring Access Suite Console for the First Time k33 Accessing Farm Information KK kk kK KK KK KK KK KK KK KK KK KK KK KK Accessing the Access Suite License Server 0 0000 KK RR RR RR KK KK Adding a Shortcut to Access Suite License Server KK Launching License Management Console 2 00 eee ee eee Contents 5 Chapter 5 Chapter 6 Appendix Using the License Management Console WAA KK KK KK KK KK KK KK KK KK KK K 74 Opening the License Management Console 00 cee KK 75 Determining License Availability WA AA A KK KK KK KK KK KK KK KK KK KK eee 76 Perusing Historical Usage kk kk kk KK KK KK KK KK KK KK KK KK KK KK KK K 76 Controlling License Management Console Access 000 KK 77 Using Load Manager Introducing Load Manager Rules MM kk KK KK KK KK KK eee KK KK KK KK KK kk 80 Working With Load Evaluators WW kk kk kk kK KK KK KK KK KK KK KK KK kk k 80 Viewing Load Evaluator Assignments AA KK KK KK KK KK KK KK KK KK K 82 Monitoring Server Loads 1 2 00 k kK kK KK KK KK KK KK KK KK KK KK KK KK 82 Using Resource Manager Report Celle gt 44353 a8 sue Spe cari b y adi y dA ea i A y a peg need 84 Report Types 4 235 te d cot et hee Me bees an Aa ad al ad
14. This server enables communications between the server farm and the summary database by writing data to the database and reading data from it It should be relatively low load for best performance Creating Reports Resource Manager enables you to produce a variety of reports based on the information stored locally on each server known as Current reports or from the information in your summary database known as Summary reports The major differences between the two report types are Current These reports are generated from Resource Manager information stored in the local database on each server and can be generated on a per server basis The information is recorded at 15 second intervals and is referred to as real time The Server Snapshot report can be stepped back to any time within the last 96 hours Summary These reports are generated from Resource Manager summary data stored in the summary database and can be generated for multiple servers Summary reports are less detailed than Current reports however they provide a much greater historical scope and can be stepped back through any available summary data Summary reports can be customized to include or exclude various record types 90 MetaFrame Presentation Server Reviewer s Guide You can use the information from Resource Manager reports to inform others about the MetaFrame Presentation Server environment and to establish future resource requirements You can identify why pr
15. Web browser you can manage licenses from any location on your network You can also connect to the License Management Console remotely over a secure http connection Citrix License Server License Management Console License Server Workstation This diagram shows three workstations with access to the Licenses Management Console which resides with the license server on a single computer Chapter 4 Using MetaFrame Access Suite Components 75 You can manage only the license server on which the License Management Console is running The four functions you can manage with the console are Displaying your license inventory Running reports that detail past license use e Configuring the license server and the License Management Console e Assigning permissions to the License Management Console by user or user role All of these tasks are explained in the sections that follow For more information see the License Management Console online help Opening the License Management Console You can run the License Management Console using Internet Explorer 5 01 or greater or Netscape 4 7 and greater To access the License Management Console navigate to the server on which the License Management Console is running To open the License Management Console on your primary server 1 Using the user name you used when you installed the license server log onto your primary MetaFrame Presentation Server which is also whe
16. arrow buttons in the report viewer window You might want to do this for example to pinpoint the cause of a server problem Each time you step the report a new report is generated and displayed in the right hand pane of the window with the report date and time for it displayed in the Report List in the left hand pane Clicking a report in the Report List displays that report in the right hand pane See the Resource Manager online help for instructions about generating and interpreting Resource Manager Current reports Chapter 6 Using Resource Manager 91 Reporting on the Use of Applications You can produce a report that displays information about the processes that are being monitored in the server farm and in particular processes that are running on a specific server To produce a recent process report 1 On the Reports tab click Current Process 2 Choose the process and user on which to report and use Report Options to specify the information that you want to include in the report 3 Click Generate The report displays in a separate window 4 To save a copy of the report from the File menu choose Save as HTML or Save as CSV 5 When you are finished click Cancel Reporting User Activity You can use Resource Manager to provide information about how users at your site use applications and servers To display a user s analysis report 1 On the Reports tab click Current User 2 For server choose your secon
17. content published in the previous sections This section describes Using a Web browser to access applications on a client Accessing published applications and content from the desktop of your client computer How Workspace Control makes application data available for roaming users Running Published Applications Through a Web Browser Using a Web browser on your secondary server this demonstration shows how you can use the Web Interface to access published applications To access published applications through the Web Interface 1 Use a Web browser to open the URL to your primary server which runs the Web Interface The URL to your primary server has the following form http servername where servername is the name of your primary server in DemoFarm In this demonstration your primary server is also hosting the Web Interface Enter your domain user name password and domain name then click Log In In the Web Interface note that Calculator2 My Citrix and Notepad are all available Click Notepad If Client File Security pops up ensure the selection of No Access and Always ask me then click OK Type some text in a Notepad document and leave the document open Click Calculator2 Use Calculator s keypad to enter some numbers and leave Calculator open Click My Citrix and note that My Citrix opens in a local browser window Leave all these applications running on your secondary server and log into your cli
18. default settings Select Printers or Drivers in the left pane of the Printer Management Properties page to change settings for client printer auto creation To view the universal printer drivers installed on a selected server 1 Select the server in the left pane 2 Click the Printer Drivers tab Benefits of Using the Universal Driver With universal printing you can avoid the following issues Some native printer drivers especially those that do not use an advanced page description language such as PCL or PostScript generate very large print files These files can cause unacceptable delays when print jobs are spooled from the server to the client over a WAN or other slow connection Many printer drivers are not well tested in a terminal server environment Some drivers cause frequent fatal system errors and spooler faults Installing many printer drivers for a large user base can destabilize servers e Although driver maintenance is more convenient with MetaFrame Presentation Server the effort required to obtain install and manage many different printer drivers for a diverse environment can be substantial Even with careful maintenance drivers required for printing to every device might not be installed in the server farm Missing drivers prevent auto creation of client printers for users To configure printing options for the server farm 1 In the Presentation Server Console right click Printer Management and choose Prop
19. e Select Filter based on users Double click your domain select Domain Users then click Add 4 Click OK 68 MetaFrame Presentation Server Reviewer s Guide Chapter 3 Using MetaFrame Presentation Server for Windows 69 CHAPTER 4 Using MetaFrame Access Suite Components This chapter introduces the MetaFrame Access Suite Console and describes e Configuring Access Suite Console for the First Time e Accessing Farm Information e Accessing Access Suite License Server e Using the License Management Console 72 MetaFrame Presentation Server Reviewer s Guide H metarrame Access suteconsole OOOO O O OOOO Z Fle Action View Window Help Led gt gt lm E 2 E iok berc ree ard MetaFrame Access Suite Console fF my views oP Report Center Common Tasks Welcome Ya Licensing ewa xaz TC 40 Diagnostic Facility Run discovery The MetaFrame Access Suite Console provides a central location from which to manage your C MetaFrame Access Suite MetaFrame Access Suite deployment Before you begin you must first run the discovery process to establish contact between your deployment and this Console 3 Presentation Server for Wir Other Tasks Set accessibility options Run Discovery Secure Access Manager Password Manager Conferencing Manager Citrix MetaFrame Access Suite Related Tools Presentation Server Console 9 Program Neighborhood Agent MetaFrame t Sono Prese
20. for use with DemoFarm Chapter 3 Using MetaFrame Presentation Server for Windows 57 Configuring the Web Interface To manage the Web Interface using the correct credentials and a device that supports a Web browser access the Web Interface Console To access the Web Interface Console 1 On your client computer open a Web browser and in the Address field type the following http lt servername gt Citrix MetaFrame WIAdmin where lt servername gt is the name of the server running the Web Interface 2 Enter your domain user name and password then click OK 3 In the left pane under Server Settings click Manage Farms 4 In Manage MetaFrame Server Farms For Farm Name type DemoFarm and click Add e Select Farm1 click Delete then click Save You can now use the Web Interface Console to manage user access to DemoFarm through the Web Interface For more information concerning the features of Web Interface Console click Help in the Web Interface Console or see the Web Interface for MetaFrame Presentation Server Administrator s Guide which is available from the Document Center Now that you have configured the Web Interface you can test MetaFrame Presentation Server abilities by using MetaFrame client features The next section describes a typical MetaFrame client experience 58 MetaFrame Presentation Server Reviewer s Guide Exploring the User Experience This demonstration shows how to access applications and
21. hard disk with at least 1 75 GB available Chapter 2 Installing and Licensing MetaFrame Presentation Server Components 35 Important Because the presence of MetaFrame Presentation Servers affect each other we recommend that you isolate to their own subnet the MetaFrame Presentation Servers used in this review Servers Running MetaFrame Presentation Server for Windows The following are required by MetaFrame Presentation Server e Microsoft Internet Information Services IIS Version 5 0 or later and ASP NET Please note the MetaFrame installer does not install IIS or ASP NET Prior to installing MetaFrame Presentation Server use Manage Your Server to add to your server the Server Role Application server IIS ASP NET Terminal Services running in application mode Please note that the MetaFrame installer does not install Terminal Services Prior to installing MetaFrame Presentation Server use Manage Your Server to add to your server the Server Role Terminal server e Microsoft Net Framework Version 1 1 or later Visual J Net Version 1 1 or later and Java Runtime Environment Version 1 4 1 02 or greater Please note that if you do not have these components installed on your computer upon your approval the MetaFrame installer installs them The MetaFrame Presentation Server CD also contains these installers in the installationSupport JRE14102 folder Document Center Requirements To view search and print the PDF docume
22. identity management services e Aggregation and personalization services e Presentation and conferencing services User provisioning measurement and system management services Previously customers had to purchase these technologies separately and piece them together to build an architecture for enterprise access In contrast the MetaFrame Access Suite is a single unified solution that provides secure easy instant access to managed enterprise resources and simplifies the deployment and management of new applications in heterogeneous computing environments The following diagram illustrates the suite s capabilities Citrixe MetaFrame Access Suite Data Center p RN Citrix MetaFrame Citrix MetaFrame Citrix MetaFrame Citrix MetaFrame Citrix MetaFrame Presentation Server Presentation Server Secure Access Manager Password Manager Conferencing for Windows for UNIX Native Web and Windows Server 2003 Single sign on toWindovs Manager Windows Server 2003 32 bit UNIX end Java Applications Appllodions Sites Content Files and Hasil F roprieiary and Host manag Application Web and Legacy Applications Spore Applications Conferencing Singe Point Access Secure LANAWAN Access Secure Remote Access Intemet pies es Ts PC Laptop PDA Thin Clien Secure Access DSL ISDN Dial Up Wireless Windows Linux UNIX Macirtosh Industry Standard Encryption Two
23. pull down the Program Neighborhood menu choose Entire feature will be unavailable then click Next On the Server Address dialog box type the URL of your primary MetaFrame Presentation Server The URL of your primary server has the following form http servername where servername is the name of your primary server On the Select Program Folder and Client Name dialog boxes accept the defaults by clicking Next 6 On the Use Local Name and Password dialog box select Yes then click Next 7 8 9 On the Ready to install dialog box click Next On the MetaFrame Presentation Server Client Setup dialog box click Finish Restart your client computer You have now installed Citrix Program Agent on your client computer However before you can use Program Neighborhood Agent to access applications on your servers running MetaFrame Presentation Server you must publish applications in your server farm DemoFarm Chapter 2 Installing and Licensing MetaFrame Presentation Server Components 49 The next chapter describes how to Use the MetaFrame Presentation Server Management Console to publish applications Use the Web Interface and Program Neighborhood Agent to access published applications Use the Management Console to manage your servers 50 MetaFrame Presentation Server Reviewer s Guide CHAPTER 3 Using MetaFrame Presentation Server for Windows This section describes how to demonstrate the features an
24. servers Chapter 3 Using MetaFrame Presentation Server for Windows 53 r Management Console for MetaFrame Presentation Server 3 0 DemoFarm Actions View Help 4 RaR E B r E DemoFarm Contents Content Redirection Applications reer Applications MetaFrame Administrators en KA Installation Manager MetaFrame Administrators Load Evaluators g Installation Manager Policies a3 Load Evaluators Printer Management E Policies Z Resource Manager Servers g Printer Management FE Resource Manager Servers This screen capture shows the Presentation Server Console for DemoFarm The console window is split into two panes 1 The left pane shows the components of a server farm The object at the top of the tree represents the server farm The next level of objects under the server farm represents management features and components in the server farm called nodes 2 The right pane shows information about the object selected in the left pane displayed in tabs The tabs that are available in the right pane depend on the object selected in the console tree 54 MetaFrame Presentation Server Reviewer s Guide Making Published Applications and Content Available to Users This section describes how to perform the following tasks 1 Publish Notepad from the primary server of DemoFarm 2 Publish Calculator from the secondary server of DemoFarm 3 4 Make DemoFarm available to use
25. the license file you can close the Download Complete dialog box and Web browser window Next you upload the license file to the license server The next section describes how to use the License Management Console to upload the license file 40 MetaFrame Presentation Server Reviewer s Guide To upload the license file to the license server 1 6 T Open Start gt All Programs gt Citrix gt Management Consoles gt License Management Console On the License Manager Console page click Configure License Server On the Configuration tab click Copy license file to this License Server On the Upload License File page click Browse choose the license file you downloaded then click Open On the Upload License File page click Upload Click Current Usage and observe that you have installed your licenses Close the License Management Console Now that you have installed your license server and your evaluation licenses you can install MetaFrame Presentation Server on your primary server and create your server farm The next section describes how to install MetaFrame Presentation Server on your primary server Chapter 2 Installing and Licensing MetaFrame Presentation Server Components 41 Installing MetaFrame Presentation Server and Creating a Server Farm This section describes how to install MetaFrame Presentation Server on your primary server which is how you begin building a server farm In this demonstration yo
26. the line weight and the report color scheme Chapter 4 Using MetaFrame Access Suite Components TI Controlling License Management Console Access For administrators to have access to the License Management Console you must create user accounts for them When you install the console a user account with full permissions is created for you automatically based on the credentials you used to log on to the license server during installation The console is designed for anyone who is administering Citrix licensing as well as people who need to run licensing reports Because you might not want all users to have access to all features of the License Management Console you can specify permissions on an account by account basis After you create a user account you can set user permissions for the four major areas of the console current usage historical reporting configuration and user administration When you create a user account you must create a user name You must preface the user name with the domain to which the user belongs License Management Console user names have the same restrictions as those in your server operating system The password for the License Management Console is the same as the user s domain password The User Access page on the User Administration tab lets you control not only what tasks console users can perform but also what features they can see in the License Management Console However at least one administrat
27. Agent e WMI Providers Then click Next On the Create or Join a Server Farm dialog box choose Join an existing farm then click Next On the Join a Server Farm dialog box e Choose Connect to a database on this server e Replace ServerName with the computer name of your primary server e Click Next On Access the Database on a MetaFrame Presentation Server computer dialog box provide the domain user name that has administrative privileges on your primary server e the domain user name password the domain name Then click Next Chapter 2 Installing and Licensing MetaFrame Presentation Server Components 47 6 Accept defaults on the following dialog boxes On Identify Citrix License Server dialog box verify selection of Use the global farm settings for the license server then click Next e On the Citrix MetaFrame Presentation Server for Windows warning confirm the use of farm settings by clicking Yes e Accept the defaults on the Configure Shadowing and Configure Citrix XML Service Port dialog boxes by clicking Next twice On the Add users to Remote Desktop Users group dialog box e Verify the selection of Add the list of users from the Users group now Deselect Add Anonymous users also e Click Next On the Review Your Selections dialog box verify information then click Finish Finish your installation by completing the steps that follow To finish your installation 1 2 3 4 O
28. DemoFarm can transparently run Calculator on your secondary server Publishing Web Content You can give users access to information such as documents Web sites and video presentations by publishing content for users in the same way that you publish applications With content publishing you can publish and manage various types of content and present it to users with the applications they need Published content and published applications appear together through the Web Interface Program Neighborhood and Program Neighborhood Agent interfaces You can configure MetaFrame Presentation Server to allow users to open published content in local player or viewer applications running on client devices or in published applications To publish the My Citrix Web page 1 From the Actions menu in the management console choose New gt Published Application 2 In Publish Application for Display Name type My Citrix then click Next 3 In Specify What to Publish choose Content For Content Address type http www mycitrix com then click Next 4 In Program Neighborhood Settings select Add shortcut to the client s desktop then click Next 5 In Specify Users double click the domain in which your server resides choose Domain Users and click Add then click Finish After publishing applications and content configure the Web Interface The next section explains how to open the Web Interface Console and configure the Web Interface
29. Factor Authentication This diagram shows the products comprising MetaFrame Access Suite and how it provides an enterprise wide secure access solution 10 MetaFrame Presentation Server Reviewer s Guide Products in the MetaFrame Access Suite are fully integrated making it easy to add and extend the value of your MetaFrame implementation For the latest product information about MetaFrame Access Suite see ww citrix com accesssuite Citrix MetaFrame Presentation Server for Windows Provides the world s most widely deployed presentation server for centrally managing heterogeneous applications and delivering their functionality as a service to workers wherever they may be For the latest product information about MetaFrame Presentation Server for Windows see www citrix com presentationserver Citrix MetaFrame Presentation Server for UNIX Provides users with secure access to UNIX and Java applications supporting Sun Solaris HP UX and IBM AIX platforms For the latest product information about MetaFrame Presentation Server for UNIX see www citrix com presentationserverunix Citrix MetaFrame Secure Access Manager Provides secure single point access over the Web to a wide range of internal and external information resources including applications data sources documents and Web content and services With a powerful set of easy to use wizard driven configuration tools IT administrators can enable browser based access to the e
30. MetaFrame Presentation Server Reviewer s Guide Citrix MetaFrame Presentation Server 3 0 for Windows Citrix MetaFrame Access Suite Copyright and Trademark Notice Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted Other than printing one copy for personal use no part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Citrix Systems Inc Copyright 2001 2004 Citrix Systems Inc All rights reserved Citrix ICA Independent Computing Architecture MetaFrame MetaFrame XP NFuse and Program Neighborhood are registered trademarks and SpeedScreen is a trademark of Citrix Systems Inc in the United States and other countries RSA Encryption 1996 1997 RSA Security Inc All Rights Reserved This product includes software developed by The Apache Software Foundation http www apache org Trademark Acknowledgements Adobe Acrobat and PostScript are trademarks or registered trademarks of Adobe Systems Incorporated in the U S and or other countries Apple LaserWriter Mac Macintosh Mac OS and Power Mac are registered trademarks or trademarks of Apple Computer Inc DB2 Tivoli and NetView are registered trademarks and PowerPC is a trademark of International Business Machines Corp in the U S and other cou
31. Threshold Configuration Monitoring the Status of a Group of Servers You can monitor a group of servers as an individual unit by placing them into a folder and viewing the status display for that folder To monitor a selected group of servers 1 2 3 Right click the Servers folder in the left pane and select New Folder Enter a name for the new folder in the text box Select server names from the left pane and drag and drop them into the new folder Select the new folder and click the Resource Manager tab to view the status display for all servers in the customized unit Chapter 6 Using Resource Manager 89 Using the Summary Database Resource Manager can now store process event and any Resource Manager metric information you select in an external Microsoft SQL Server or Oracle Database DBMS You can use a summary database to retrieve historical records or generate reports You can also generate reports from a summary database using an external package such as Crystal Reports Before you start using a summary database 1 Install your DBMS software onto a server and create a database on it Resource Manager supports the following DBMS software e Microsoft SQL Server Versions 7 and 2000 e Microsoft Access and SQL Server 2000 Desktop Engine MSDE e Oracle Database Versions 7 81 and 9i Set a system data source name DSN to communicate with the summary database DBMS Configure a Database Connection Server
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33. anagement consoles include additional pages that you use to manage and monitor your server farm Chapter 1 Introduction 21 Load Manager Taking server farm load balancing to a new level this component lets administrators customize rules to optimize server resources in any environment Application scheduling permits administrators to schedule application availability to accommodate routine application and database maintenance Only available in MetaFrame Presentation Server Advanced and Enterprise Editions Resource Manager With this component administrators can centrally monitor and manage the server farm to ensure continuous smooth operation Capabilities include real time monitoring and alerting application monitoring and usage and user configurable setting of metrics and alert thresholds Only available in MetaFrame Presentation Server Enterprise Edition Installation Manager This capability eases the administrative burden of installing and uninstalling applications on servers in large server farms With the click of a mouse administrators can replicate applications across the entire farm saving time and effort Only available in MetaFrame Presentation Server Enterprise Edition Network Manager Enterprises that use network management software from leading providers such as HP and Tivoli can incorporate MetaFrame Presentation Server farms into these solutions and administer them through the native network management
34. arks and registered trademarks are the property of their owners Document Code April 19 2004 3 07 pm MM Contents Chapter 1 Chapter 2 Introduction MetaFrame Presentation Server Benefits kK KK KK KK KK RR RR KK eee 8 Introducing Citrix MetaFrame Access Suite XW KK KK KK KK KK KK KK KK 9 MetaFrame Presentation Server Editions 00000 cee KK KK RR KK KK 11 Introducing MetaFrame Presentation Server Components 12 MetaFrame Presentation Server 0 2 00 kk KK KK KK KK KK KK KK KK KK KK eee 13 Management Consoles y3 0 cece eee cece een a k Y 13 Administration Tools 1 2 0 2 2 KK KK KK KK KK KK ee kk neces 15 MetaFrame Presentation Server Clients WW KK KK KK KK RR RR KK KK KK 17 The Secure Gateway for MetaFrame Presentation Server 20 Extensible Solutions for Enterprise Systems n on KK RR KK 20 Citrix Document Centef sotsa ss d nena Sand 4 ad o ay eee y adk dya 21 New Features of MetaFrame Presentation Server 000 0e eee e eee 22 Simplified Licensing for MetaFrame Access Suite Products 22 Enhanced Support for Large Farms 00 KK KK KK KK KK KK eens 22 Zone Preference and Failover drins cece cece eee eee eens 22 POLlc Sn n San E e E e en E E OE teats ONE REEN A 23 Delegated Administration kk 0 00 KK KK KK KK KK KK KK KK KK KK KK KK IK 23 Bi directional Audio Support
35. blished applications Desktop integration The client integrates a user s set of published resources with the user s desktop User preferences The client validates and implements local user preferences The client Program Neighborhood Agent is designed for flexibility and ease of configuration Web Client The Web Interface technology which allows interactive applications to be published to users through a Web site is built into MetaFrame Presentation Server Use the Web Interface for MetaFrame Presentation Server to give users access to published resources through the Web or your Intranet Users log on to the Web Interface using a familiar Web browser and see links to the applications that they are authorized to run MetaFrame Presentation Server Microsoft Internet Explorer 5 x File Edit View Favorites Tools Help Ea a Back gt A A Gsearch Favorites media D amp SI S Address a http webserver_w2k Citrix MetaFrame default detault aspx z So Web Interface for CITRIX MetaFrame Presentation Server H Applications apo Welcome MetaFrame Presentation Server Applications Top Up Welcome to your personalized view of MetaFrame Presentation Server applications The Applications box W contains icons for the applications that you can use Click an Outlook Adobe Powerpoint Word icon to launch an application Click Refresh to view the Reader latest applications Cli
36. ck Settings to change your settings Click a folder icon to display its contents If you have problems using an application please contact your help desk Bq B or system administrator for more information Access MS Project Excel Visio Message Center The Message Center displays any informational or error amp e 2 messages that may occur WinZip Conferencing TechNet Internet Manager Explorer Log Off E Done ele EE Local intranet The Web Interface Welcome page showing links for published applications and resources available in the server farm 20 MetaFrame Presentation Server Reviewer s Guide The Web Interface dynamically creates an HTML page with a depiction of the server farm for each of your users After logging on each user sees a Web page that includes all the applications and resources in the server farm that you configure for that user Using the Web Interface you can create stand alone Web sites for application access or Web sites that can be integrated into your corporate portal Any enterprise that relies on the Internet for connectivity must contend with security issues Despite the enthusiasm for worldwide business communications corporations must still be assured that they can protect confidential data from prying eyes as it travels through a public network You use the Web Interface with the Secure Gateway to transport data securely over the Internet using standards based security techn
37. console or through a customized version of the management console Only available in MetaFrame Presentation Server Enterprise Edition Citrix Document Center The Citrix Document Center gives you a single point of access to all Administrator s Guides for the MetaFrame Access Suite Browse the Table of Contents for information about a task you want to accomplish and get point and click access to all pertinent sections across the guides 22 MetaFrame Presentation Server Reviewer s Guide New Features of MetaFrame Presentation Server The following new features and enhancements are included in this release Simplified Licensing for MetaFrame Access Suite Products New technology in MetaFrame Access Suite software simplifies managing your licensed products in the following ways You centrally manage and monitor license usage You can access your licensing data remotely You can create reports allowing you to analyze trends in license usage An electronic backup of all licenses is stored on the Citrix Web site You can share licenses across farms For more information about the license server see Licensing Evaluation Versions of Citrix Products on page 37 Enhanced Support for Large Farms Zone data collectors now monitor server load information for their own zone instead of the entire farm This behavior reduces traffic among zones when users connect to applications especially in large farms where zones are connect
38. d capabilities of MetaFrame Presentation Server It contains the following information Using the management console e Publishing applications and content e Creating application Web sites with the Web Interface Running published applications e Accessing published content e Managing ICA sessions Managing printers for ICA clients e Using universal printing capabilities e Creating policies 52 MetaFrame Presentation Server Reviewer s Guide Using the Presentation Server Console The Presentation Server Console is a comprehensive graphical interface that centralizes the management of your entire server farm including servers applications licenses printers and users The console is a Java based extensible program To run the Presentation Server Console 1 On your primary MetaFrame Presentation Server from the Start menu choose All Programs gt Citrix gt Management Consoles gt Presentation Server Console In Log On to Server Farm enter your domain user name password and domain for the farm administrator you created during MetaFrame Presentation Server setup then click OK From the console you can Publish and manage applications on any server in your server farm Manage MetaFrame administrators Manage client installations and upgrades Monitor server loads Manage policies for controlling user access Manage printers Monitor resource usage of a server farm Manage a server farm or individual
39. d hardware vendors system integrators ICA licensees and corporate IT developers who incorporate Citrix computing solutions into their products Most of the operations that you can perform using the MetaFrame Presentation Server user interface can also be scripted by using the Citrix Software Development Kit SDK The SDK also lets programmers customize most aspects of MetaFrame Presentation Server The Citrix Server Software Development Kit SDK is available from http www citrix com cdn Education and Training Citrix offers a variety of instructor led training and Web based training solutions Instructor led courses are offered through Citrix Authorized Learning Centers CALCs CALCs provide high quality classroom learning using professional courseware developed by Citrix Many of these courses lead to certification Web based training courses are available through CALCs resellers and from the Citrix Web site Information about programs and courseware for Citrix training and certification is available from http www citrix com edu CHAPTER 2 Installing and Licensing MetaFrame Presentation Server Components This chapter describes how to install and setup MetaFrame Presentation Server for Windows and its clients Specifically this chapter addresses e Requirements for Performing this Review e Licensing Evaluation Versions of Citrix Products Installing MetaFrame Presentation Server and Creating a Server Farm e Addi
40. dary server and for User choose All Users then click Generate 3 To save a copy of the report from the File menu choose Save as HTML or Save as CSV 4 When you are finished click Cancel Viewing Saved Reports You can view reports that are saved as HTML files and if required you can convert them to CSV format To view a saved report 1 On the Reports tab click View Saved Report 2 Navigate to the location of the report and click Open 3 When you are finished click Cancel This concludes the demonstration of MetaFrame Presentation Server Frequently Asked Questions The online Knowledge Base contains an extensive collection of application notes technical articles troubleshooting tips and white papers The Knowledge Base is available in the Support area of the Citrix Web site http www citrix com Why did Citrix create different editions of MetaFrame Presentation Server solutions Citrix created different editions of MetaFrame Presentation Server based on extensive customer and partner feedback to accommodate application serving environments of all sizes By integrating advanced management capabilities into MetaFrame Presentation Server customers can more easily take advantage of the significant return on investment ROT and e Business enabling benefits of Citrix load management system monitoring and analysis application packaging and delivery and integrated network management capabilities What is Citrix
41. e Swaps and click Remove 12 Click OK To assign a load evaluator to an application 1 In the in the left pane expand Applications right click Notepad1 and choose Load Manage Application 2 In Load Manage Application e Click Add All Under Available Load Evaluators click Demo Evaluator click Apply then click OK 82 MetaFrame Presentation Server Reviewer s Guide Viewing Load Evaluator Assignments Load Manager gives you three ways to view your load balancing framework To view information about the load evaluators in use 1 In the management console select the Load Evaluators node in the left hand pane 2 Click the Usage Reports tab in the right hand pane You can view these reports by server by application and by evaluator The following example displays the usage reports by evaluator Monitoring Server Loads The Load Manager Monitor too checks recent loads using a graph format The evaluator loads continuously change based on the rules you set in your load evaluators and the level of load activity lmportant To view the server loads connect to one or more published applications using at least one client device To view the load for a server 1 From your client device run the Notepad published application using Program Neighborhood Agent 2 In the left hand pane of the console on your primary server select the server you want to monitor 3 Click the Load Manager Monitor tab in the righ
42. e licenses follow the instructions in the this section Adding a Shortcut to Access Suite License Server In order to connect to the License Management Console add a shortcut to the Access Suite License Server To add a shortcut to the license server 1 In the left frame of Access Suite Console choose Licensing then click Add shortcut to license server In Add a link to a License Management Console for Server type the computer name of your license server which is your primary server then click OK 74 MetaFrame Presentation Server Reviewer s Guide Launching License Management Console After adding a shortcut to the License Management Console you can open it and manage licenses To launch the License Management Console 1 In Shortcuts to license servers select the license server in the list 2 Click Launch License Management Console on server 3 Enter your credentials then click OK 4 Close the License Management Console For more information on using the License Management Console continue with the next section Using the License Management Console The License Management Console lets you manage and monitor your Citrix licenses by providing a user interface to the license server You can download licenses display real time inventories of licenses run historical usage reports and monitor alerts with the console Use the console to configure and maintain the license server Because the console displays in a
43. ed and provides an on screen indicator when an administrator is shadowing a user Shadowing is offered as an installation option to accommodate organizations whose policies prohibit user monitoring Client time zone support In today s distributed enterprises users may be accessing MetaFrame Presentation Server from around the world These applications run in the context of the user s local time zone ensuring accuracy of records and appointments Expanded capacity Citrix application serving environments can encompass hundreds of servers supporting tens of thousands of users all within a single server farm Reduced IT administration A central data store for all configuration settings lets administrators make changes more easily and efficiently Managing hundreds of servers is accomplished smoothly even with a limited IT staff Reduced network traffic Citrix Independent Management Architecture IMA the foundation for MetaFrame Presentation Servers reduces server to server communications Configuration settings reside in the data store and are no longer broadcast to other servers reducing bandwidth consumption on the corporate backbone Citrix administrator accounts Previously all Windows 2000 administrators had by default complete administration authority over MetaFrame 1 8 configurable settings However many organizations want to assign Citrix administration privileges to only certain designated Windows 2000 administrators
44. ed across high latency links In earlier releases a data collector automatically sent updates about server loads in its zone to the data collectors in other zones This change in communication is designed to reduce interzone network traffic Instead of each data collector maintaining load information for all servers in the farm the data collector maintains load information only for the servers in its own zone This behavior is especially beneficial in large farms Zone Preference and Failover A new policy rule enables you to direct user connections to preferred zones and set transparent failover to backup zones when preferred servers are unavailable When users open applications the Zone Preference and Failover policy rule directs their connections to the server with the highest zone preference and lightest load The Zone Preference and Failover rule is available if you are using the Enterprise Edition of MetaFrame Presentation Server Chapter 1 Introduction 23 Policies You can now create policies to apply connection settings based on server groups IP addresses and client names in addition to users or user groups as in earlier releases New policy rules give you broader control over bandwidth limits zone connection preferences audio options and printing You can use new policy rules to do such things as e Direct user connections to a local zone and set failover options to other zones e Route print jobs directly from the s
45. een Latency Reduction Manager e Citrix SSL Relay Configuration Tool e Presentation Server Console Access Suite Console Document Center ICA Client Update Configuration Tool To help organize automatic client updates use the ICA Client Update Configuration utility to manage the client update database You can configure a client update database on each server in a server farm or configure one database to update the Clients for multiple servers running MetaFrame Presentation Server As Citrix releases new versions of the Clients you add them to the client update database Using the ICA Client Update Configuration Tool you can e Create a new update database 16 MetaFrame Presentation Server Reviewer s Guide e Specify a default update database e Configure the properties of the database e Configure client update options e Add new Clients to the database e Remove outdated or unnecessary Clients e Change the properties of a Client in the database Shadow Taskbar You can use the Shadow Taskbar to shadow sessions and to switch among multiple shadowed sessions Shadowing an ICA session means viewing the session from another session usually running on another device During shadowing you can view and control other users sessions remotely Citrix Connection Configuration Tool The Citrix Connection Configuration utility adds support for more connection types and advanced configuration options to the Terminal Services
46. ely deployed presentation server for centrally managing heterogeneous applications and delivering their functionality as a service to workers wherever they may be MetaFrame Presentation Server is certified to run on Microsoft Windows 2000 Server and Windows Server 2003 extending significantly the capabilities over and above that of Microsoft Terminal Services and supporting virtually any application MetaFrame Presentation Server provides an exceptional foundation to build highly scalable flexible secure manageable access solutions that reduce computing costs and increase the utility of any information system 8 MetaFrame Presentation Server Reviewer s Guide MetaFrame Presentation Server Benefits MetaFrame Presentation Server solutions enable you to provide your users with uninterrupted secure access to your organization s applications and information from almost any device over any network connection Internet LAN WAN dialup or wireless Whether your users rely on desktop PCs Macintoshes laptops UNIX or Linux workstations thin client devices Windows based terminals wireless devices or other network appliances you can use MetaFrame Presentation Server solutions to Speed application deployment to thousands of users simultaneously Provide your mobile workforce with consistent access to mission critical data and applications Quickly integrate remote offices with your corporate systems after an acquisition or expans
47. ent computer Chapter 3 Using MetaFrame Presentation Server for Windows 59 Running Published Applications from a Client Desktop After rebooting your client computer you can access published applications from the desktop After logging into your client computer note that you have three icons on your desktop Calculator2 which runs calculator on the secondary server of DemoFarm Notepad1 which runs Notepad on the primary server of DemoFarm and My Citrix which opens www mycitrix com in a browser window that runs locally To show that you can run applications from DemoFarm 1 Double click Calculator2 on the desktop 2 Double click Notepad1 on the desktop Note that both applications appear to be running locally but are actually running on the servers in your MetaFrame Server farm DemoFarm Workspace Control In addition to both applications appearing to be running locally note that text you earlier typed in Notepad and the numbers you earlier typed in Calculator are available This is called Workspace Control and is a feature that is new with MetaFrame Presentation Server Workspace Control provides users with the ability to quickly disconnect from all running applications reconnect to applications or log off from all running applications You can move between client devices and gain access to all of your applications when you log on For example health care workers in a hospital can move quickly between workstations and acce
48. er 2003 to any device With the Standard Edition small organizations can centralize IT management and provide workers with secure access to applications anytime anywhere and over any connection MetaFrame Presentation Server Advanced Edition Builds on the features of the Standard Edition to provide additional scalability manageability and application availability for growing organizations The Advanced Edition is the ideal access infrastructure solution for small to medium sized organizations who need to effectively manage and deploy applications and scale as organizational needs require MetaFrame Presentation Server Enterprise Edition Provides the ultimate access infrastructure solution for large organizations and multi national corporations The Enterprise Edition offers extensive scalability rapid application deployment and comprehensive monitoring capabilities needed in large server farms to manage access to Windows based applications To provide a look at the broadest product functionality MetaFrame Presentation Server Enterprise Edition has been selected for evaluation This Reviewer s Guide provides a high level overview of the MetaFrame Presentation Server solution and describes the benefits of MetaFrame Presentation Server Enterprise Edition 12 MetaFrame Presentation Server Reviewer s Guide Introducing MetaFrame Presentation Server Components MetaFrame Presentation Server includes the following components and c
49. erminal Server respectively 3 Ensure you know the case sensitive spelling of the name of your primary server and the name of the domain to which it belongs 4 Close all applications The next set of instructions describe how to install MetaFrame Presentation Server on your primary server 42 MetaFrame Presentation Server Reviewer s Guide To begin installing MetaFrame Presentation Server on your primary server 1 Open the Server CD for MetaFrame Presentation Server If you do not see Citrix MetaFrame Presentation Server Setup use Windows Explorer to open Autorun exe on the Server CD 2 Click Product installations then click Install MetaFrame Presentation Server and its components 3 On License Agreement dialog box select I accept the license agreement then click Next 4 On the following dialog boxes accept the defaults by clicking Next e Prerequisites Installation Select Components e Warning screen After performing the initial prerequisites installations selecting components and dismissing warnings you install the Web Interface To install the Web Interface 1 On the Web Interface for MetaFrame Presentation Server Setup dialog box click Next 2 On the License Agreement dialog box select I accept the license agreement then click Next 3 On the Connecting to a Server dialog box in the Name field allow localhost then click Next 4 On the following dialog boxes accept the defaults by clicki
50. erties The options let you control the automatic creation of client printers and the use of printer drivers For more details about using the options available for the Universal Printer Driver see the console help 2 When you have finished configuring the printer properties click OK 66 MetaFrame Presentation Server Reviewer s Guide Using Policies To apply selected MetaFrame Presentation Server settings to specific Windows domain users or user groups you create and apply user based policies For example by creating and applying user based policies you can e Allow users to shadow other users client sessions e Control access to drives ports and printers on client devices Set a required encryption level for client sessions Turn off Client Auto Update for specific users With user policies you can tailor MetaFrame Presentation Server to meet users needs based on their job functions geographic locations or connection types LAN WAN or dial up For example for security reasons you may place restrictions on user groups who regularly work with highly sensitive data You can create a policy that requires a high level of encryption for ICA sessions and prevents users from saving sensitive files on their local client drives Creating a Policy In the following procedure the example assumes that you want to create a policy for your Sales user group that allows them to shadow the department manager The sales depa
51. erver to the printer rather than through the client device e Control bandwidth limits for sessions e Control audio sound quality used by client devices The examples cited above include only a few of the new capabilities provided with connection policies Delegated Administration With delegated administration you can restrict an administrator s permissions to perform certain tasks to select servers and applications For example you can 1 Create two separate session administrator accounts 2 Give one account permissions to manage user sessions on servers in California 3 Give the other account permissions to manage user sessions on servers in Maine Bi directional Audio Support MetaFrame Presentation Server now supports client side microphone input This allows you to publish dictation software for use in client sessions Using local microphones including a number of Philips SpeechMike speech processing devices users can record dictations with applications running on the server For example a user away from the office can establish a client session to record notes using a laptop Later in the day the user can retrieve the notes for review or transcription from the desktop device back at the office 24 MetaFrame Presentation Server Reviewer s Guide Enhanced Multimedia Support MetaFrame Presentation Server offers the following major multimedia enhancements SpeedScreen Multimedia Acceleration SpeedScreen Mu
52. etaFrame Presentation Server Clients on a variety of devices which are connecting to a server farm and accessing published applications and resources 18 MetaFrame Presentation Server Reviewer s Guide You publish any given application or content once on the server but multiple users can simultaneously access the published resources Application processing on the client is kept to a minimum because the application runs entirely on the server The ICA protocol sends keystrokes mouse clicks and screen updates between the server and the client so to the user of the client device it appears as if the software is running locally Because applications run on the server and not on the client device users can connect from any platform For example Microsoft Outlook running as a published application looks and feels the same whether the user is connecting from a Windows CE hand held computer a Macintosh desktop or a Linux workstation You can control user connections to the server to prevent over consumption of licenses or server resources With many clients including the Clients for 32 bit Windows Java Macintosh and Linux you can secure ICA communications using the Secure Socket Layer SSL or Transport Layer Security TLS protocols SSL TLS provides server authentication encryption of the data stream and message integrity checks and enables you to securely deliver applications within a LAN or across the Internet Program Neighbor
53. higher CPU priority to mission critical published applications and a lower CPU priority to less important applications Available in Advanced and Enterprise editions Universal printing Provides a single universal print driver for all printing needs Universal printing eliminates the need to manage and maintain a large number of print divers while improving server stability and print quality With universal printing you can Set printing preferences for autocreated printers including paper size and copy count e Refresh users printer settings each time they log on to an ICA session e Choose to save or purge the print queue when users log out e Configure published applications to launch without waiting for all printers to be created NDS support Support for Novell Directory Services allows users in Novell network environments using their NDS credentials to access published applications and content SSL TLS support for ICA This feature enables use of the Secure Socket Layer SSL and Transport Layer Security TLS protocols to secure communication between ICA clients that support SSL TLS and MetaFrame Presentation Servers SSL TLS provides server authentication encryption of the data stream and message integrity checks After configuring the Citrix SSL Relay you can specify the use of SSL or TLS when publishing applications 28 MetaFrame Presentation Server Reviewer s Guide ICA session monitoring Performance counters le
54. hood With the client Program Neighborhood users can connect to published resources and servers running MetaFrame Presentation Server using e Application sets Custom ICA connections An application set is a user s view of the resources published on a given server farm that the user is authorized to access Resources published in an application set are configured for such session properties as window size number of colors supported encryption levels and audio compression rate If these settings are not required to run the published application such as for example the audio compression rate you can change them on the client device at the application set level Program Neighborhood Agent Using the Program Neighborhood Agent in conjunction with the Web Interface you can integrate published resources with users desktops Users access remote applications desktops and content by clicking icons on their Windows desktop in the Start menu in the Windows system tray or any combination thereof The Program Neighborhood Agent handles the following functions User authentication The Client provides user credentials to the Web Interface when users try to connect and every time they launch published resources Chapter 1 Introduction 19 Application and content enumeration The client presents users with their individual set of published resources Application launching The client is the local engine used to launch pu
55. hoose Domain Users and click Add e Click Next 10 In Specify File Type Associations click Finish You have now published Notepad from the primary server of DemoFarm Domain users who connect to DemoFarm can run Notepad from your primary server To publish Calculator from your secondary server 1 In the Management Console on your primary Presentation Server under DemoFarm select Applications then from the Actions menu choose New gt Published Application 2 In Publish Application for Display Name type Calculator2 then click Next 3 In Specify What to Publish Under Application Type choose Application For Command Line type C WINDOWS system32 calc exe then click Next 4 In Program Neighborhood Settings under Application Shortcut Placement choose Add shortcut to the client s desktop then click Next 5 In Specify Application Appearance deselect Maximize application at startup then click Next In Specify Client Requirements click Next In Specify Application Limits click Next In the Specify Servers select your secondary server click Add then click Next og ID In Specify Users Double click the domain in which your server resides e Choose Domain Users and click Add e Click Next 10 In Specify File Type Associations click Finish 56 MetaFrame Presentation Server Reviewer s Guide You have now published Calculator from the secondary server of DemoFarm Domain users who connect to
56. ice Port dialog boxes click Next twice 7 Verify the selection of Add the list of users from the Users group now deselect Add Anonymous users also then click Next 8 On the Review Your Selections dialog box verify information then click Finish 9 On the Installer Information warning click Yes 10 On the Citrix MetaFrame Presentation Server for Windows Setup dialog box deselect View the Readme file then click Close After creating your server farm install the MetaFrame Access Suite Console 44 MetaFrame Presentation Server Reviewer s Guide To install the MetaFrame Access Suite Console 1 4 Bring the MetaFrame Access Suite Console Setup dialog box to the front and click Next On License Agreement dialog box select I accept the license agreement then click Next On the Destination Folder Select Extension and Ready to Install Application dialog boxes click Next In MetaFrame Access Suite Console Setup click Finish After installing the Access Suite Console install the Presentation Server Console To install the Presentation Server Console 1 On the Management Console for MetaFrame Presentation Server 3 0 Setup dialog box click Next On License Agreement dialog box select I accept the license agreement then click Next On the Ready to Install the Application dialog box click Next On the Management Console for MetaFrame Presentation Server 3 0 Setup dialog box click Finish After i
57. ion Enable fail over systems for business continuity during an emergency or planned outage Utilizing the MetaFrame Presentation Server organizations can Access any application on any device Seamlessly access applications from any client platform including UNIX Mac Linux DOS Windows CE and many others Web enable existing applications Provide browser based access to virtually any application including Windows UNIX packaged custom and legacy applications without rewrites or specialized development Simplify applications deployment Rapidly publish new applications and upgrades to users across the enterprise without having to individually touch each desktop Easily manage server farms from a single interface Centrally manage servers applications licenses printers and users from any location Leverage and extend existing investments in hardware and software Deliver new generation applications while protecting existing investments in hardware networks and applications Chapter 1 Introduction 9 Introducing Citrix MetaFrame Access Suite MetaFrame Access Suite powers the on demand enterprise by giving workers anywhere at any time using any device over any connection the ability to easily and securely access whatever resources they need without regard to the underlying computing complexity The MetaFrame Access Suite offers integrated products that deliver Device and network services Security and
58. ion Versions of Citrix Products Because licensing is a crucial part of your product installation Citrix recommends that you read this entire section before installing Citrix licensing or any Citrix products To license your MetaFrame Presentation Server product evaluation 1 Install MetaFrame Access Suite License Server and the License Management Console 2 Use your license code to obtain your evaluation licenses from My Citrix allocate them and download your license file 3 Use the License Manager Console to upload your license file These steps are described in detail in the sections that follow Installing MetaFrame Access Suite License Server and the License Management Console MetaFrame Presentation Server requires the installation of MetaFrame Access Suite License Server To install the license server and MetaFrame Presentation Server components use the Server CD in your MetaFrame Presentation Server media pack To install the MetaFrame Access Suite License Server 1 Using a domain account that is also a member of the local Administrators group log onto the computer on which you are installing MetaFrame Access Suite License Server 2 Open the Server CD for MetaFrame Presentation Server If you do not see Citrix MetaFrame Presentation Server Setup use Windows Explorer to open Autorun exe on the Server CD 3 On the Citrix MetaFrame Presentation Server Setup dialog box click Product installations then click Insta
59. itical levels Each type of alert license usage Subscription Advantage renewal date and expiration date all have different thresholds that you can set The threshold is the value that must be met to raise an alert All three types of alerts let you set both warning and critical alert levels In the case of Subscription Advantage and expiration date alerts the levels indicate the number of days remaining before expiration For example if you put 120 as the number of days remaining before the expiration date the License Management Console will show an alert on the 120th day before your product s license expires For license usage alerts are raised when the percentage you set as a warning or a critical alert threshold is met Perusing Historical Usage Historical reports are based on log files the encoded record of license usage generated by the license server By running historical usage reports you can choose to see license availability and consumption information for one or more log files The License Management Console lets you choose the type of product date range summary period and data type you want to use in the report The term summary period refers to the time period for which you want to generate a report The term data type refers to the units in which the data is measured data can be measured in hours as a percentage or as a quantity You can also change the appearance of the reports by changing the font they appear in
60. le The Access Suite Console is the management interface for the entire MetaFrame Access Suite You can use the Access Suite Console to manage multiple server farms from a central location The Access Suite Console is designed to integrate with the Microsoft Management Console MMC The Access Suite Console snaps into the MMC to provide a central easy to install and easy to use location for managing your deployment You can also access the Presentation Server Console from the Access Suite Console Chapter 1 Introduction 15 Management functionality is provided through a number of snap in management tools extensions that you can select when you install the Access Suite Console or at any time later Extensions are available to help you e View applications servers and zones in multiple farms e Manage sessions across multiple farms e Monitor the performance of your server farms e Create reports analyzing your MetaFrame Presentation Server deployment Create a trace for problem analysis Administration Tools MetaFrame Presentation Server provides a number of administration tools This section list included administration tools and provides a brief description of what they do ICA Administration Toolbar The ICA Administration Toolbar provides easy desktop access to the following administration and management tools e ICA Client Update Configuration Tool Shadow Taskbar e Citrix Connection Configuration Tool e SpeedScr
61. lish applications or other resources you want to make available to users For example using MetaFrame Presentation Server you can make available office productivity applications such as word processors and spreadsheets enterprise resource planning applications such as SAP and Peoplesoft or any other custom applications You can group a number of servers together to form a server farm A server farm is a group of computers you manage as a single entity Server farms provide you with a flexible and robust way of deploying applications and content to users Management Consoles The following management consoles are available with MetaFrame Presentation Server e Presentation Server Console License Management Console Program Neighborhood Agent Console e Web Interface Console Access Suite Console Each of these consoles is described in the sections that follow MetaFrame Presentation Server Console Presentation Server Console is the command center for the entire MetaFrame Presentation Server farm It gives administrators single point control of all system resources servers applications licenses printers and users for exceptional management power and simplicity 14 MetaFrame Presentation Server Reviewer s Guide You can use the Presentation Server Console to manage a server farm from any location By default the Presentation Server Console is installed with MetaFrame Presentation Server License Management Con
62. lities As described previously in this chapter MetaFrame Presentation Server automatically creates client printers when users log on to MetaFrame Presentation Server With auto creation of client printers users print to their regular printers from applications that are running on MetaFrame Presentation Servers without having to set up their printers each time they log on Auto creation of client printers requires drivers for client printers to be available on the servers The driver replication feature helps ease printer driver management However maintaining drivers for many different printing devices can cause problems Universal printing is designed to avoid problems with driver maintenance and other client printing issues in diverse environments Client Printing with the Universal Driver The universal printing feature works as follows e A single generic printer driver is used on the server to prepare print jobs This can be the universal driver for the PostScript PS language or the PCL5c or PCL4 variations of the Printer Control Language The generic driver creates a print data stream spools the print job and redirects the job to the ICA client The client printer renders the print data stream again using a PCL4 PCLSc ora PS interpreter The client device s local printer drivers are used to create print images that can be directed to any printer connected and configured on the client device Print jobs are not res
63. ll MetaFrame Access Suite License Server 4 On the License Agreement dialog box choose I accept the license agreement then click Next 5 On the following dialog boxes accept the defaults by clicking Next e Prerequisites Installation Select Components Welcome 38 MetaFrame Presentation Server Reviewer s Guide 6 On the License Agreement dialog box choose I accept the license agreement then click Next 7 On the following dialog boxes accept the defaults by clicking Next Destination Folder e Select Features License Files Location 8 On the Restart IIS Web Server Service dialog box choose OK to restart ITS then click Next 9 On the Ready to Install Application dialog box click Next and after completion of license server installation click Finish twice After installing MetaFrame Access Suite License Server obtain and install your evaluation licenses The next section describes how to obtain and install evaluation licenses Obtaining and Installing an Evaluation License After you successfully install the license server and the License Management Console obtain your evaluation licenses from Citrix Before obtaining your evaluation license you may want to have the following information readily available Your My Citrix user ID and password Your license code that was provided to you by Citrix The name of the computer on which you installed your license server After assembling this information
64. ltimedia Acceleration optimizes streaming multimedia playback through published instances of or remote desktop connections to Internet Explorer Windows Media Player and RealOne Player This feature offers significant performance gains in the following areas User Experience Multimedia playback in ICA sessions is about as smooth as local playback Server CPU Utilization The client device decompresses and renders multimedia content freeing up server CPU utilization Network Bandwidth Multimedia content is passed over the network in compressed form reducing bandwidth consumption SpeedScreen Flash Acceleration SpeedScreen Flash Acceleration allows you to optimize the way MetaFrame Presentation Server renders and passes Macromedia Flash animations to users Flash animations are a common component of many Web sites and Web applications SpeedScreen Image Acceleration Using lossy image compression SpeedScreen Image Acceleration offers you a trade off between the quality of photographic image files as they appear on client devices and the amount of bandwidth the files consume on their way from server to client Lossy image compression reduces the size of image files the server sends to the client by removing redundant or extraneous data from the files Chapter 1 Introduction 25 Session Reliability Session Reliability keeps ICA sessions active and on the user s screen when network connectivity is interrupted Users continue
65. me installer on your secondary server in order to add it to DemoFarm To begin installing MetaFrame Presentation Server on your secondary server 1 6 Open the Server CD for MetaFrame Presentation Server If you do not see Citrix MetaFrame Presentation Server Setup use Windows Explorer to open Autorun exe on the Server CD Click Product installations then click Install MetaFrame Presentation Server and its components On License Agreement dialog box select I accept the license agreement then click Next On the Prerequisites Installation dialog box click Next In the drop down boxes of these applications choose Entire feature will be unavailable Web Interface Access Suite Console e Presentation Server Console Document Center Then click Next On the Warning dialog box click Next After initializing the installation add the server to your server farm 46 MetaFrame Presentation Server Reviewer s Guide To add a server to your server farm 1 On the MetaFrame Presentation Server for Windows Setup dialog box click Next On the License Agreement dialog box select I accept the license agreement and click Next On the Product Edition Selection dialog box verify selection of Enterprise Edition then click Next In the drop down boxes of these components choose Entire feature will be unavailable Management Console e Installation Manager Program Neighborhood Program Neighborhood
66. n Server to 3 0 will be installed There is no need to reinstall MetaFrame Presentation Server or any applications on the server All prior settings will remain unchanged as a result of installing MetaFrame Presentation Server 3 0 Does MetaFrame Presentation Server 3 0 have strong encryption technology Yes MetaFrame Presentation Server 3 0 contains Transport Layer Security TLS and Secure Sockets Layer SSL encryption technologies at the 128 bit encryption level Is MetaFrame Presentation Server 3 0 available for import into all countries where Citrix does business Restrictions on importing strong encryption technology 128 bit encryption or greater vary by country For more information on whether MetaFrame Presentation Server 3 0 for Windows is allowed to be imported into your country please contact your local member of the Citrix Solutions Network Will existing clients work with MetaFrame Presentation Server Yes Clients are both forward and backwards compatible and work with MetaFrame Presentation Server 3 0 and prior versions However as Citrix adds new client based features some features will be available only by using the latest clients Thus Citrix recommends that MetaFrame Presentation Server customers use the latest clients at all times The latest clients are available at http www citrix com download 96 MetaFrame Presentation Server Reviewer s Guide CITRIX Worldwide Headquarters Citrix Systems Inc 851
67. n the Installer Information warning click Yes On the Citrix MetaFrame Presentation Server for Windows Setup dialog box deselect View the Readme file then click Close On the Installation Summary dialog box click Finish Restart your server You now have a server farm DemoFarm which consists of two servers you can manage through the Presentation Server Management Console installed on your primary server The next section describes how to install Program Neighborhood Agent on your client computer which enables access to applications published in your server farm Installing MetaFrame Clients This section describes how to install Program Neighborhood Agent on your client computer Before starting this installation using a domain user name that is a member of the local Administrators group log on to the client computer on which you are installing Program Neighborhood Agent To install Program Neighborhood Agent 1 Open the Citrix MetaFrame Components CD If you do not see Citrix MetaFrame Components setup use Windows Explorer to open Autorun exe on the Components CD On the Citrix MetaFrame Components dialog box click MetaFrame Presentation Server Clients then Install MetaFrame Presentation Server Client for Windows On the MetaFrame Presentation Server Client Setup dialog box click Next On the License Agreement dialog box select I accept the license agreement then click Next On the Select Client dialog box
68. n they talk across a WAN Data sent to the client is compressed so less bandwidth is consumed as the data travels across the WAN Additionally if two network printers have the same name the printer on the same network as the client is used You can specify which printers are auto created by selecting one of the following options Default client printer only Select this option to auto create only the default printer on each client device Local non network client printers only Select this option to auto create only the local client printers on a user s client device Local client printers are connected directly to the client device through an LPT COM USB or other local port Chapter 3 Using MetaFrame Presentation Server for Windows 63 All client printers Select this option to auto create all of the client printers on a user s client device Use connection settings for each server Select this option to accept the settings specified for the ICA connection in the Citrix Connection Configuration utility This option is selected by default The term connection refers to the virtual ports that are associated with network protocols on servers running MetaFrame Presentation Server Network printers assigned to users can be updated when users log on Auto Creation and Citrix Connection Configuration Settings that affect auto creation of client printers appear in Citrix Connection Configuration An overview of these settings i
69. nagement tasks and then attach them to servers You can create as many load evaluators as you need for optimum server or published application performance However each server can have only one load evaluator attached to it Load evaluators can vary on each server and each load evaluator can contain any combination of rule types and values Working With Load Evaluators The Default and Advanced load evaluators are predefined evaluators that cannot be modified The Default load evaluator contains one rule server user load that reports a full load when 100 users log on to the server The Default load evaluator is attached to your server by default when you activate your Advanced or Enterprise Edition license enabling Load Manager You can create new load evaluators for your specific needs Chapter 5 Using Load Manager 81 To create a load evaluator 1 In the in the left hand pane of the Presentation Server console select Load Evaluators In the right pane right click Advanced and choose Duplicate Load Evaluator In Duplicate Load Evaluator for Name type Demo Evaluator In Available Rules choose Application User Load and click Add For report load replace 100 with 1 For Application choose Notepad1 In Assigned Rules choose CPU Utilization For report load replace 90 with 70 SO 00 GS ONS Oe E a In Assigned Rules choose Memory Usage 10 For report load replace 90 with 60 11 In Assigned Rules choose Pag
70. ng Next e Clients e Default Web Page e Ready to Install Application 5 On the Web Interface for MetaFrame Presentation Server Setup dialog box click Finish After installing the Web Interface you create your server farm Chapter 2 Installing and Licensing MetaFrame Presentation Server Components 43 To create your server farm 1 On the MetaFrame Presentation Server for Windows Setup dialog box click Next On the License Agreement dialog box select I accept the license agreement and click Next On the Product Edition Selection dialog box verify selection of Enterprise Edition then click Next 2 From the Program Neighborhood drop down choose Entire feature will be unavailable From the Program Neighborhood Agent drop down choose Entire feature will be installed on local hard drive then click Next 3 On the Server Address for the Pass Through Client dialog box use localhost and click Next On the Pass Through Authentication for the Pass Through Client dialog box choose Yes then click Next 4 On the Create or Join a Server Farm verify selection of Create a new farm and click Next In the Farm name field type DemoFarm and click Next then on the In Assign Farm Administrator Credentials dialog box click Next again 5 On the Identify Citrix License Server dialog box for Host name type the name of your computer then click Next 6 To accept the defaults on the Configure Shadowing and Configure Citrix XML Serv
71. ng a MetaFrame Presentation Server to a Server Farm Installing MetaFrame Clients 34 MetaFrame Presentation Server Reviewer s Guide Requirements for Performing this Review To perform this review Citrix suggests that you have access to at least two clean server class computers that are not currently in use and a computer that can serve as a client device All three computers communicate over a network and belong to a single domain or workgroup that is not currently used by a MetaFrame Presentation Server Suggested Hardware and Operating System Combinations Citrix suggests that the two computers on which you install MetaFrame Presentation Server each have one of the following hardware and software combinations Microsoft Windows 2000 Server or Windows 2000 Advanced Server e Pentium compatible processor 166 MHz e 256 MB RAM e 2 GB hard disk with at least 1 25 GB available Microsoft Windows 2000 Data Center Eight way array of Pentium III Xeon processors e 256MB RAM e 2 GB hard disk with at least 1 25 GB available Microsoft Windows Server 2003 Standard Edition e Pentium compatible processor 550 MHz e 256MB RAM e 2 GB hard disk with at least 1 75 GB available Microsoft Windows Server 2003 Enterprise Edition e Pentium compatible processor 733 MHz 256 MB RAM e 2 GB hard disk with at least 1 75 GB available Microsoft Windows Server 2003 Datacenter Edition e Pentium compatible processor 733 MHz e 1GBRAM e 2 GB
72. ng logon security MetaFrame Presentation Server supports smart card authentication to published applications as well as to smart card enabled applications such as Microsoft Outlook Content redirection Administrators can specify whether local or remote applications are used to open content allowing for the appropriate application to be launched to better meet the needs of the user With Content redirection you gain flexibility when considering application installation and content storage locations Use Content redirection to redirect application launching from e Client to server Content such as a file attached to an email message that the user encounters when running a local application is opened with an application published on the server This capability is supported with the Win32 Program Neighborhood Agent the Macintosh client and the WinCE client Server to client URL links that the user encounters when running a session are opened using the locally installed Web browser This capability is supported with the Win32 clients and the Linux client Policies With policies you can apply to specific users or user groups selected server settings such as shadowing permission settings printer autocreation settings and client device mapping settings Using policies you can tailor your environment at the user level User policy settings override all other MetaFrame Presentation Server and Terminal Services settings Chapter 1
73. ning in the server farm The management console provides centralized management of your users client sessions You can use the console to e Monitor client sessions viewed by server or published application Send messages to users in active sessions e Reset or disconnect sessions and log off users e Monitor and remotely control selected sessions using the shadowing feature To view session information for a server 1 Return to your primary server which is where you have installed the Presentation Server Console 2 Ifthe management console is not open open Start gt All Programs gt Citrix gt MetaFrame Presentation Server gt Presentation Server Console and log on 3 In the left pane of the console expand the Server tree and select the primary server 4 In the right pane click the Sessions tab and note the column Application displays Notepad1 5 In the left pane under Servers select the secondary server Note the Application column now displays Calculator2 which is running on your secondary server and is being managed from your primary MetaFrame server but appears on your client computer Chapter 3 Using MetaFrame Presentation Server for Windows 61 Managing Printers for Clients The Presentation Server Console provides access to all printer management features Below are some key points for managing printers in a farm You can make printers that are already installed on client computers available in
74. nstalling the console install the Document Center To install the Document Center 1 3 On the Document Center Setup and Destination Folder dialog boxes click Next On the Document Center Setup and Installation Summary dialog boxes click Finish Restart your server In this section you installed a primary MetaFrame Presentation Server and created a server farm called DemoFarm In the next section you set up a secondary server on another computer and add it to DemoFarm Chapter 2 Installing and Licensing MetaFrame Presentation Server Components 45 Adding a MetaFrame Presentation Server to your Server Farm This section provides instruction on how to install MetaFrame Presentation Server on a second computer and add it to an existing farm called DemoFarm Your secondary server must be a computer other than one acting as your primary server and meet the prerequisites as described in the section Requirements for Performing this Review on page 34 In preparation for adding a MetaFrame Presentation server to DemoFarm 1 4 Using an account that has full administrative privileges log onto the computer you are going to use as your secondary server Ensure that you have added the server roles of Application Server and Terminal Server Ensure you know the case sensitive spelling of the name of your primary server and its domain Close all applications The next set of instructions involve running the MetaFra
75. ntation Web Interface Console c9 Server C9 Launches external application The easiest way for organizations to provide a secure single point of access to enterprise applications and information on demand while ensuring a consistent user experience anywhere anytime using any device and over any connection Citrix access infrastructure is packaged and sold as the Citrix MetaFrame Access Suite Each component product solves a particular access challenge for an organization while all of the products work together seamlessly to power the on demand enterprise The suite centralizes access to applications and information and enables IT staffs to deliver manage monitor and measure enterprise resources on demand This simplifies the complexity and reduces the costs of deploying and administering hundreds of applications and delivering them to workers on demand anywhere anytime to any device over any connection This screen capture shows the Access Suite Console before running discovery and with the MetaFrame Access Suite node expanded Configuring Access Suite Console for the First Time In order to connect Access Suite Console to installed MetaFrame Access Suite products run the discovery process To run discovery 1 On your primary server open the MetaFrame Access Suite Console by choosing Start gt All Programs gt Citrix gt Access Suite Console 2 In the left pane of Access Suite Console choose MetaFrame Access Sui
76. ntation you need Adobe Reader 5 0 5 or later with Search You can download Adobe Reader for free from the Adobe Systems Web site MetaFrame Presentation Server Clients The computer on which you are installing MetaFrame clients has the following system software requirements Windows 9x Windows 2000 Windows XP Windows Me or Windows NT 3 5 or later Standard Web browser Internet Explorer Version 4 0 or greater or Netscape Navigator or Communicator Version 4 0 or greater 36 MetaFrame Presentation Server Reviewer s Guide MetaFrame Presentation Server Installation Overview This section identifies MetaFrame Presentation Server components you are installing on each of your computers your primary server secondary server and client computer On your primary server you install the following e MetaFrame Access Suite License Server and License Management Console e MetaFrame Access Suite Console MetaFrame Presentation Server and Presentation Server Console Web Interface Program Neighborhood Agent On your secondary server you install only MetaFrame Presentation Server On your client computer you install the following MetaFrame Web Interface Client e MetaFrame Win32 Program Neighborhood Agent The next section describes how to install the license server and license the evaluation versions of Citrix products Chapter 2 Installing and Licensing MetaFrame Presentation Server Components 37 Licensing Evaluat
77. ntire enterprise For the latest product information about MetaFrame Secure Access Manager see www citrix com secureaccessmanager Citrix MetaFrame Password Manager Provides universal password security and single sign on access to Windows Web proprietary and host based applications running within the MetaFrame environment Users authenticate once with a single password and MetaFrame Password Manager does the rest automatically logging onto any password protected information systems enforcing password policies monitoring all password related events and even automating end user tasks For the latest product information about MetaFrame Password Manager see www citrix com passwordmanager Citrix MetaFrame Conferencing Manager Adds to MetaFrame Presentation Server intuitive conferencing that eliminates geographical distances among team members increases the productivity of meetings and allows easy collaboration For the latest product information about MetaFrame Conferencing Manager see www citrix com conferencingmanager Chapter 1 Introduction 11 MetaFrame Presentation Server Editions To accommodate a wide spectrum of customer requirements for functionality and scale MetaFrame Presentation Server is offered as three editions MetaFrame Presentation Server Standard Edition Delivers the level of control that departments workgroups and small organizations need to extend the reach of Windows 2000 Server and Windows Serv
78. ntries HP OpenView is a trademark of the Hewlett Packard Company Java Sun and SunOS are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries Solaris is a registered trademark of Sun Microsystems Inc Sun Microsystems Inc has not tested or approved this product Portions of this software are based in part on the work of the Independent JPEG Group Portions of this software contain imaging code owned and copyrighted by Pegasus Imaging Corporation Tampa FL All rights reserved Macromedia and Flash are trademarks or registered trademarks of Macromedia Inc in the United States and or other countries Microsoft MS DOS Windows Windows Media Windows Server Windows NT Win32 Outlook ActiveX Active Directory and DirectShow are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Netscape and Netscape Navigator are registered trademarks of Netscape Communications Corp in the U S and other countries Novell Directory Services NDS and NetWare are registered trademarks of Novell Inc in the United States and other countries Novell Client is a trademark of Novell Inc RealOne is a trademark of RealNetworks Inc SpeechMike is a trademark of Koninklijke Philips Electronics N V Unicenter is a registered trademark of Computer Associates International Inc UNIX is a registered trademark of The Open Group All other tradem
79. oblems occur and reduce the likelihood of these occurrences in the future You can also examine server user and process activity trends and statistics to help you better maintain your server farm Note Resource Manager uses a number of HTML templates to create reports These are located on each server in the Templates subfolder of the Citrix Resource Manager folder To avoid inconsistencies in the reports do not edit the templates If your number format settings use commas as decimal separators Resource Manager replaces them with semicolons when saving reports to CSV format because commas are used specifically in this format to separate the items of data in the file To generate a report In the left pane of the management console click Resource Manager then click the Reports tab Looking Back to a Specific Time If there is a problem on a particular server you can produce a report of its status generated for a 15 second period at the time the problem occurred You can then use this report to evaluate why the problem happened To produce a Server Snapshot report 1 Click Server Snapshot 2 Select the server you want to report on and the period to report on The Server Time box shows the current local time for the selected server 3 Click Generate to create the report and view it You can generate further Server Snapshot reports on the same server stepped by 15 seconds each time by clicking the Step 15 seconds
80. ology Users access their applications through the browser typically as shown below The Secure Gateway for MetaFrame Presentation Server Secure Gateway is an infrastructure component you use to secure access to server farms and access centers The Secure Gateway transparently encrypts and authenticates all user connections to protect against data tampering and theft Install the Secure Gateway in a network s demilitarized zone DMZ to form a secure perimeter around the MetaFrame Presentation Server components in your enterprise network The Secure Gateway authenticates users connecting over the Internet and establishes a secure channel for data exchange between the client device and the MetaFrame Access Suite Extensible Solutions for Enterprise Systems Many additional features are available as part of various MetaFrame Presentation Server solutions You install and use only the features that you need on each server and customize the server according to your needs and the role of a server in your enterprise Many additional features are flexible because you can install them separately You can administer the additional features that come with MetaFrame Presentation Server Enterprise Edition through the management consoles This means that you use the same tools to access all of the information about computers running MetaFrame Presentation Server For example if you install the Enterprise Edition of MetaFrame Presentation Server the m
81. omponent sets MetaFrame Presentation Server Management Consoles Presentation Server Console Access Suite Console License Management Console Program Neighborhood Agent Console Web Interface Console Administration Tools ICA Administration Toolbar Citrix Connection Configuration Tool ICA Client Distribution Wizard ICA Client Printer Configuration Tool ICA Client Update Configuration Tool Shadow Toolbar SpeedScreen Latency Reduction Manager MetaFrame Presentation Server Clients MetaFrame Presentation Server Client for 32 bit Windows Program Neighborhood Program Neighborhood Agent and Web Client MetaFrame Presentation Server Client for Java MetaFrame Presentation Server Client for 16 bit Windows ICA Client for DOS 16 and 32 bit ICA Client for Linux ICA Client for OS 2 ICA Client for Windows CE ICA Client for Macintosh ICA Client for UNIX ICA Client for Nokia 9210 Citrix Document Center Secure Gateway Chapter 1 Introduction 13 Enterprise Edition Management Applications Load Manager Resource Manager Installation Manager Network Manager The sections that follow describe each of these components and component sets MetaFrame Presentation Server MetaFrame Presentation Server allows multiple users to log on and run applications in separate protected sessions on a single or on multiple servers You install MetaFrame Presentation Server on computers running a multiuser operating system and pub
82. omponents such as the Management Console for Access Suite the Management Console for MetaFrame Presentation Server Resource Manager Network Manager Installation Manager Web Interface Secure Gateway and Document Center run on Windows Server 2003 Will MetaFrame Presentation Server work with members of MetaFrame XP product family Yes Feature MetaFrame Presentation Server version 3 0 operates with all three members of the MetaFrame XP product family MetaFrame XPs XPa and XPe However not all features are designed to work on all three solutions in the MetaFrame XP family Activation of specific features is contingent on the MetaFrame XP solution used in conjunction with MetaFrame Presentation Server 3 0 What international languages does MetaFrame Presentation Server for Window version 3 0 support MetaFrame Presentation Server for Windows is available in English German Japanese French and Spanish What components are included in MetaFrame Presentation Server for Windows version 3 0 This release contains the following components MetaFrame Presentation Server e MetaFrame Presentation Server Console MetaFrame Clients The Web interface e Extensible solutions e Secure gateway 2 0 Appendix B FAQs 95 If am using MetaFrame XP will have to reinstall the entire product in order to get the functionality in MetaFrame Presentation Server 3 0 No Only the components needed to update your MetaFrame Presentatio
83. or must have full access to the License Management Console at all times Using Load Manager With Load Manager an administrator can set up monitor and adjust server and published application loads in a server farm so that users can run the applications they need quickly and efficiently When a user connects to a published application that is load balanced with Load Manager Load Manager identifies the server with the lightest load for that application The user is not aware of load balancing load calculations are not communicated to the user in any way You manage and monitor server and user loads using Presentation Server Console You can set unique methods for calculating server loads by adjusting the rules settings in load evaluators 80 MetaFrame Presentation Server Reviewer s Guide Introducing Load Manager Rules Administrator defined rules provide the framework to determine server load For example you can set the rule called server user load to be considered full at 100 users When this limit is reached the server is not available for additional connections The rules included in Load Manager are e Application user load e Context switches e CPU utilization Disk data I O Disk operations Prange Memory usage e Page faults Page swaps Scheduling Server user load Load evaluators are made up of one or more rules and their load settings You create load evaluators to perform customized load ma
84. ove Metrics dialog box a metric is a combination of three items 88 MetaFrame Presentation Server Reviewer s Guide Object The category that you want to monitor It is a physical or logical system resource for example a computer s hard disk Counter The counter to be monitored This is the specific aspect of the object that you want to monitor for example disk free space Instance The instance of the object An individual example of the object or a state it needs to reach in order to be counted For example a computer may have more than one hard disk In this case the instance identifies which disk you want to examine For the purposes of this evaluation do not change the default set of metrics To change the metric properties 1 2 3 In the right pane of the management console right click any metric Click Properties In the Server Metric Properties dialog box you can configure how alarms should operate for each metric by e Specifying the thresholds for each alarm type using the Yellow Limit and Red Limit columns e Specifying the time period beyond which a limit must be exceeded to trigger an alarm using the Yellow Time and Red Time columns Tip To help you set appropriate thresholds for a new metric that is not yet configured blue status indicator you can display a graph of the current metric value and set the Yellow and Red Limits to levels that suit these values Click any metric then click Visual
85. rators full administrators may find it easier to first create a suitable folder hierarchy and then create custom administrators with the necessary permissions You create custom administrators using the Add MetaFrame Administrator wizard in the Presentation Server Console For Resource Manager you can e Delegate the control of Resource Manager applications to custom administrators A Resource Manager application is an application that is not a MetaFrame Presentation Server published application but is still recognized by the Resource Manager system Details of how to set up Resource Manager applications are provided in the Help 86 MetaFrame Presentation Server Reviewer s Guide Determine which custom administrators can generate current reports summary reports or Billing reports Ensure that administrators receive alerts only for those servers for which they have responsibility Identifying Status Icons For each server in your system colored status icons visual alarms show the status of each monitored condition or metric During installation Resource Manager automatically configures a set of limits for the metrics that apply to each server If the value of a metric falls outside normal limits a visual alarm is displayed to warn you You may be required to alter these limits to suit your specific MetaFrame Presentation Server environment The following table describes the meaning of each condition x
86. re you installed your license server 2 From the Start menu choose All Programs gt Citrix gt Management Consoles gt License Management Console To open the License Management Console from your client computer 1 Using the user name you used when you installed the license server log onto your client computer 2 Using a Web browser open the following link http servername lmc index jsp where servername is the name of the computer running the license server 3 In the Welcome page of License Management Console click View Current Usage Data 76 MetaFrame Presentation Server Reviewer s Guide Determining License Availability The Current Usage page lets you see the number of licenses you have installed the number of licenses that are in use and the number of licenses that are available for use and their availability as a percentage of the total number of licenses The Current Usage page displays system license expiration license usage and Subscription Advantage alerts By clicking the red icon that appears beside the alert number you can see details about the alerts such as the product name license model license type version date expiration date the number of licenses installed and the number of licenses in overdraft You can adjust when alerts appear by changing your threshold options The Threshold Options page which is available from the Configuration page lets you set the values that represent warning and cr
87. reated when users log on to ICA sessions This option is selected by default If you do not select this option client printers are not automatically created although users can set up connections to client printers manually When you select Auto Create Client Printers when user logs you can configure how the printers work using the following options Update printer properties at each logon Select this option to update client printers on the server using settings from printers on the clients The client printers are updated when users log on Do not select this option if you want to retain changes to client printers on the server made during ICA sessions Inherit client printer s setting for keeping printed documents Select this option to use the client printer setting Keep printed documents on auto created client printers The setting determines if printed jobs are saved after users log off from ICA sessions Saving printed jobs can use a lot of space Delete pending print jobs at logout Select this option to delete pending print jobs when a user logs off Do not select this option if you want users to see print jobs from prior ICA sessions when they log on Always create client network printers as client printers Select this option if you want the client device and not the MetaFrame Presentation Server to process printing requests When you select this option communication from MetaFrame Presentation Servers to client devices is faster whe
88. rs in your domain Publish a link to My Citrix Publishing Applications When you have installed the applications you want to publish on a server in the farm you publish them for your end users to access You can use the Presentation Server Console to publish applications on any server in the server farm you do not have to run the console from the server on which you installed the applications To publish Notepad from your primary server 1 From the console under DemoFarm select Applications and from the Actions menu choose New gt Published Application In Publish Application for Display Name type Notepad1 then click Next In Specify What to Publish Under Application Type choose Application For Command Line type C WINDOWS system32 notepad exe then click Next In Program Neighborhood Settings under Application Shortcut Placement select Add shortcut to the client s desktop then click Next In Specify Application Appearance uncheck Maximize application at startup then click Next In Specify Client Requirements click Next In Specify Application Limits click Next In the Specify Servers select your primary server click Add then click Next Chapter 3 Using MetaFrame Presentation Server for Windows 55 9 In Specify Users Double click the domain in which your server resides Note Please do not choose your computer name Choose the domain of the user name you used to log in e C
89. rtment uses the user shadowing feature for online collaboration on sales leads To create a policy for shadowing 1 In the left pane of the Presentation Server Console select Policies 2 From the Actions menu choose Policy gt Create Policy 3 In New Policy for Policy Name enter Shadow then click OK 4 In the right pane double click Shadow 5 In the left pane of Shadow Properties expand User Workspace gt Shadowing then click Configuration 6 In the right pane select Enabled and Allow Shadowing If for example the sales manager works with sensitive data select Prohibit being shadowed without notification If the sales manager does not want other users to be able to take control of his mouse and keyboard select Prohibit remote input when being shadowed 7 Inthe left pane select Permissions 8 In the right pane select Enabled then click Configure Chapter 3 Using MetaFrame Presentation Server for Windows 67 9 In Assign Shadowing Permissions double click your domain choose Domain Users click Add then click OK 10 In Shadow Properties click OK After you have created the Shadow policy and configured its rules assign the policy to connections that you want to be able to shadow Assigning a Policy To assign the shadowing policy to connections 1 In the right pane right click Shadow and select Apply this policy to 2 In Shadow Policy Filters in the left pane click Users 3 In the right pane
90. s included here For more information about these settings see the online help for Citrix Connection Configuration For specific information about client capabilities and settings see the client administrator s guide for each client platform Client administrator s guides are available from the Document Center To change the connection configuration 1 Launch Citrix Connection Configuration by opening Start gt Programs gt Citrix gt MetaFrame Presentation Server gt Citrix Connection Configuration 2 Double click the connection in the Citrix Connection Configuration window and click Client Settings If the Connect Client Printers at Logon option is selected in the connection properties or user profile client printers are automatically created when users log on to ICA sessions MetaFrame Presentation Server deletes the printers when users log off if the printers do not contain unfinished print jobs Changes made by users to their Windows printer settings are not maintained If print jobs are present MetaFrame Presentation Server retains the printer and its associated jobs Ifa user s connection profiles do not specify Connect Client Printers at Logon the user can connect to a client printer through Windows printer setup MetaFrame Presentation Server does not automatically delete printers that are set up this way when users log off 64 MetaFrame Presentation Server Reviewer s Guide Using the Universal Printing Capabi
91. sessions only or reconnecting to disconnected and active sessions Log off For the Web Interface you can configure logoff behavior as logging off from the Web Interface and all active sessions together or logging off from the Web Interface only Workspace Control is available if you are using the Advanced or Enterprise Edition of MetaFrame Presentation Server For more information about Workspace Control see Workspace Control on page 59 26 MetaFrame Presentation Server Reviewer s Guide Other Key Features of MetaFrame Presentation Server The following is a list of features that can only be found within MetaFrame Presentation Server Active Directory support MetaFrame Presentation Server supports Microsoft Active Directory allowing administrators to publish applications to Active Directory users and groups Users can log onto MetaFrame Presentation Server using their full Active Directory based username and password Printer management Even in diverse printing environments administrators can efficiently manage resources and ensure end user satisfaction thanks to tools enabling printer driver replication and client printer compatibility Additionally to maximize their personal productivity end users can specify the amount of bandwidth that printing consumes even over low bandwidth connections Shadowing enhancements Responding to stricter policies on observing employees Citrix enables shadowing instances to be logg
92. sole The License Management Console is a Web based application that lets you track and manage licenses Here are some examples of tasks you can perform with the License Management Console e Track historical license usage e Track real time license usage View alerts for when licenses are about to expire To access the License Management Console you can use a Web browser from any location Program Neighborhood Agent Console Program Neighborhood Agent Console is a Web browser based tool designed to help you customize Program Neighborhood Agent for your users Use Program Neighborhood Agent Console to set defaults for shortcuts display size and colors audio logon method authentication and other functions In addition you can permit or deny users the ability to customize many of these options Program Neighborhood Console is available from servers running the Web Interface Web Interface Console Use the Web Interface Console to monitor MetaFrame Presentation Servers from any workstation with a supported Web browser Web Interface Console lets you view information about the server farm published applications servers and active sessions and lets you reset disconnect and shadow client sessions and send messages to users Web Interface Console includes searching and filtering capabilitie You can install the Web Interface Console on MetaFrame Presentation Servers running Internet Information Server 5 0 MetaFrame Access Suite Conso
93. ss the same set of applications each time they log on to MetaFrame Presentation Server These users can disconnect from multiple applications at one client device and open all the same applications when they reconnect at a different client device Printing to Client Printers When client users run applications that are published on servers they can print to the following types of printers e Printers connected to client devices running Windows Windows CE DOS or MacOS e Virtual printers created for tasks such as printing from a PostScript driver to a file Shared printers that are connected to print servers on a network e Printers that are directly connected to the servers 60 MetaFrame Presentation Server Reviewer s Guide For the clients for 32 bit Windows any printer that is set up in Windows on the client device is a client printer Locally connected printers printers that are connected on a network and virtual printers are all client printers To test printing from a client 1 Return to your client computer where Notepad is running 2 In Notepad choose File gt Print Your text is printed on the printer connected to the client computer In order to demonstrate the administrative capabilities of MetaFrame Presentation Server please leave Notepad and Calculator running on your client computer Monitoring and Managing Client Sessions In this section you will use the management console to view the sessions run
94. t hand pane A yellow line indicates the status of each rule in real time Note For the purposes of this evaluation a single connection does not result in a representative graph Using Resource Manager Resource Manager enables administrators to efficiently manage and monitor MetaFrame Presentation Server farm resources to ensure optimum application availability and performance for users This section contains the following information about Resource Manager e Understanding the Report Center e Delegated administration Identifying status icons Monitoring servers e Customizing real time monitoring e Monitoring the status of a group of servers e Using the summary database e Creating reports 84 MetaFrame Presentation Server Reviewer s Guide Report Center The Report Center is one of the system management tools provided through the Access Suite Console The Access Suite Console snaps into the Microsoft Management Console to provide a central location for system management tools You can also use it to launch other consoles such as the MetaFrame Presentation Server Console The Report Center extends Resource Manager reporting capabilities and allows you to easily generate reports from a variety of real time and historical data sources A wizard helps you select the type of report the data to be displayed and the schedule for running the report You can view the status of your scheduled report and for those
95. t you use Windows Performance Monitor to observe ICA communication including bandwidth and compression for sessions servers and individual virtual channels and latency in ICA sessions Performance monitoring can provide valuable information about utilization of network bandwidth and help determine if a bottleneck exists Available in Enterprise edition Delegated administration Citrix administrators can delegate to IT staff areas of server administration and farm management Administrators can assign specialized staff members to perform specific farm management tasks such as managing printers published applications or user policies Members of the enterprise IT staff can carry out their assigned tasks without being granted full access to all areas of farm management This release enhances the level of administration you can delegate You can now create policies to apply settings based on users or user groups server groups IP addresses or client names User to user shadowing Users can shadow other users without requiring administrator rights Multiple users from different locations can view presentations and training sessions allowing one to many many to one and many to many online collaboration Smart card support You can use smart cards with MetaFrame Presentation Server supported clients and the Web Interface to provide secure access to applications and data Using smart cards simplifies the authentication process while enhanci
96. te then under Common Tasks click Run discovery 3 In Run Discovery click Add Local Computer then click OK 4 In Discovery completed click Close Note that you can now monitor and administer DemoFarm and its servers from MetaFrame Access Suite Console Chapter 4 Using MetaFrame Access Suite Components 73 Accessing Farm Information You can use the Access Suite Management Console to access information concerning DemoFarm To access information about DemoFarm 1 In the left pane of MetaFrame Access Suite Console expand DemoFarm and note folders for Applications Servers and Zones Expand the Applications node and note the applications you published Calculator2 My Citrix Notepad1 and Shadow To view information about a published application click it Expand the Servers node and note the listing of the two servers that make up DemoFarm Select the primary server and in the right pane use the pull down menu to view information about the server Expand the Zones node and click your zone Note that Data Collector is part of the information displayed about the zone The data collector is the database that stores dynamic information about a zone In addition to monitoring a server farm you can also use the Access Suite Console to access the Access Suite License Server Accessing the Access Suite License Server You can use the MetaFrame Access Suite Console to access license servers and manage licenses To manag
97. that have not been run you can adjust the report parameters Report Types The Report Center contains several report types for example Application Availability report Lists the published applications in a farm and the percentage of time when they were available in a planned down state and in an unplanned down state Server Availability report Lists the servers in a farm and the percentage of time when they were available in a planned down state and in an unplanned down state Server Performance report Displays for the selected servers the average CPU utilization the minimum memory available and the maximum number of concurrent connections The report also contains details of the most heavily loaded servers Application report Provides details of all published applications including the servers they are published on users and groups with access to them and any options used by clients that connect to the applications Application Usage report Shows the most frequently used applications the number of times each application has been accessed and the maximum number of concurrent users Chapter 6 Using Resource Manager 85 Real Time Monitoring Capabilities The Dashboard on the Access Suite Console allows you to display performance metrics for the servers in a farm in a highly visual way You can create custom views of farms zones servers and applications by using the My Views feature My Views allows yo
98. to see the application they are using until network connectivity resumes without prompting for users credentials again This feature is especially useful for mobile users with wireless connections If a user with a wireless link enters a road or railroad tunnel and momentarily loses connectivity the display on the client device freezes until connectivity resumes on the other side of the tunnel The user continues to access the display during the interruption and can resume interaction with the application when the network connection is restored Session Reliability is available and enabled by default with the Enterprise and Advanced Editions of MetaFrame Presentation Server This feature is supported with Version 8 or later of the MetaFrame Presentation Server Client for 32 bit Windows Workspace Control Workspace Control enables users to quickly switch between client devices and is especially useful to roaming or mobile users You now have the ability to configure and allow users to configure the following controls on the Program Neighborhood Agent interface or the Web Interface e Log on You can configure user logon behavior to include automatically reconnecting to disconnected sessions only or reconnecting to disconnected and active sessions Disconnect The new Disconnect command allows users to disconnect from all applications at once e Reconnect You can configure the Reconnect command to mean reconnecting to disconnected
99. tricted to PCL or PostScript compatible printers With generic printer drivers you do not need to install and duplicate a potentially large set of native printer drivers throughout the server farm You may need to deploy a few specific printer drivers for applications that require options not provided by a universal driver You can view the properties of a client printer created with a universal print driver to see the options that are available A tag in the format UPD PCL5c is appended to the name of a printer created using a universal printer driver Which universal driver a client can work with depends on the client device s version and platform The application server can determine the highest level of universal driver with which the client is compatible The server uses that universal driver to create a client printer within the ICA session The server can then use the universal driver to send print jobs to that client printer The client printer translates the print data streams into print images for specific devices Chapter 3 Using MetaFrame Presentation Server for Windows 65 By default the auto creation process uses the native printer driver for a specific printer on the client device to create the client printer If the correct native printer driver is not available on the application server the client printer is automatically created using a compatible universal driver You can use the Presentation Server Console to change the
100. ty SSL TLS encryption between specific servers and clients MetaFrame Presentation Server Clients Citrix uses the Independent Computing Architecture ICA protocol to exchange information between a user s client device and the published resources on the computer running MetaFrame Presentation Server The MetaFrame Presentation Server Client software is available for a range of different devices so users can connect to published applications from various platforms Server running the following Application Outlook Application MS Word Application Excel Application Powerpoint Application SAP Application NetMeeting Connection Macintosh desktop MetaFrame Presentation Server on Windows Server 2003 screen mouse clicks updates and key strokes rm z J gi g User 1 Handheld Windows CE Client User 2 Windows PC Client User 3 Windows PC Client User 4 Macintosh Client Other users connecting through a wireless network connecting through a LAN connecting through a LAN connecting through a LAN One published application Four published Three published Desktop session appears in window on applications appear in applications appear in Server desktop appears handheld separate windows on PC separate windows on PC in window on Macintosh Outlook Outlook Outlook Other sessions and applications MS Word Excel SAP PowerPoint Oracle Financials This is a diagram showing multiple users of M
101. u install MetaFrame Presentation Server on the server on which you installed your License Server and begin to build a server farm called DemoFarm In addition to the server farm in this installation you are also installing the Web Interface which allows administrators to integrate and publish applications into any standard Web browser without having to rewrite applications On the client side users benefit from the ease of using a familiar Web browser as their central interface to all published applications as well as other application portal content tools and resources On the server side MetaFrame Presentation Server provides a single point of control including the ability to publish applications from multiple server farms to a single Web page The MetaFrame installer installs the Web Interface on the server and places a single Web Interface site in the server s Web document root directory The Web site provides a fully functional example of the Web Interface and can be used as is with no additional configuration In preparation for creating DemoFarm 1 Using a domain account that is also a member of the local Administrators group log onto the computer on which you installed MetaFrame Access Suite License Manager This computer is your primary server 2 On your primary server ensure that you have installed and enabled IIS and ASP NET e Terminal Services You do this by adding the server roles of Application Server and T
102. u to create and save customized views of items in your deployment You can then see updated information about those items at any time without having to search for them For example you can group related objects in folders or you can order farms according to the frequency with which you need to access them You may want to monitor farms located in different locations In this case you could use the My Views feature to create a custom view that groups each farm in a different part of the screen and then use a background graphic to identify each location A suitable performance metric such as CPU Load displayed in your custom view allows you to pinpoint problems quickly on any server in any location Using custom views in this way helps you anticipate or identify problems with your servers or applications as soon as possible Note that these servers must be running the MetaFrame Presentation Server Provider for Microsoft Windows Management Instrumentation For more information about the Access Suite Console see Using MetaFrame Access Suite Components on page 71 Delegated Administration Enhanced delegated administration in Resource Manager allows you to delegate the tasks of controlling applications and analyzing system and application data to custom administrators For more information on Enhanced Delegated Administration see the MetaFrame Presentation Server Administrator 8 Guide To simplify the configuration of custom administ
103. y for a server 1 In the left pane of the Presentation Server Console expand the Servers folder then click the server you want to examine To view the status of all servers click the Servers folder 2 To display the current set of metrics that are being monitored for the server click the Resource Manager tab When a metric s value goes beyond its defined limits Resource Manager displays an alarm status icon for the metric When the status display for all servers in your system is not visible you can monitor any problems that occur by displaying the Resource Manager Watcher tab To display the Resource Manager Watcher tab 1 Select Resource Manager in the left pane of the console and select the Watcher tab Alternatively click the button on the management console toolbar This window lists any servers that have red or yellow alarms 2 Double click a server alarm to view the status display for that server Customizing Real Time Monitoring By changing the set of metrics that is being monitored or altering the alarm configuration for specific metrics on each server you can tailor real time monitoring to suit your network environment To change the set of metrics being monitored 1 In the left pane of the management console click a server or published application 2 Click the Resource Manager tab in the right pane 3 Right click one of the listed metrics and select Add Remove Metrics As indicated in the Add Rem

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