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Cisco Systems 511 User's Manual

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1. Btu British thermal unit Regulatory Compliance Table 1 11 lists regulatory compliance and agency approvals for the CE 511 and CE 566 Cisco Content Engine 511 and 566 Hardware Installation Guide KEN OL 5756 01 Chapter 1 Introducing the Content Engine Regulatory Compliance Table 1 11 Regulatory Compliance Item Description Compliance CE Marking Safety UL 1950 CSA C22 2 No 950 EN 60950 IEC 60950 EMC FCC Part 15 CFR 47 Class A ICES 003 Class A EN 55022 Class A with UTP cables CISPR22 Class A with UTP cables AS NZS 3548 Class A with UTP cables VCCI Class A with UTP cables EN 55024 EN 50082 1 01 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide Em Chapter1 Introducing the Content Engine E Class A Warning Statements Class A Warning Statements VCCI Class A Warning for Japan A Warning This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may arise When such trouble occurs the user may be required to take corrective actions Statement 191 DIR DR Thit RWB ES BRS AEM Alms VCCI ORELIT lt QIAAREBCT CORE RERA CHAT OC BRARED SHC TOCEMHVET COMBIMS AENEA RERS kR SNECEDHVET Class A Notice for Taiwan and Other Traditional Chinese Markets A Warning This is a Cla
2. Position cables and power cords carefully route cables and the power cord and plug so that they cannot be stepped on or tripped over Be sure that nothing rests on your system components cables or power cord Do not modify power cables or plugs Consult a licensed electrician or your power company for site modifications Always follow your local or national wiring rules Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside the Content Engine To prevent static damage discharge static electricity from your body before you touch any of your system ss electronic components You can do so by touching an unpainted metal surface on the chassis You can also take the following steps to prevent damage from electrostatic discharge ESD When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component in your system Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body When transporting a sensitive component first place it in an antistatic container or packaging Handle all sensitive components in a static safe area If possible use antistatic floor pads and workbench pads Rack Installation Safety Guidelines Before installing your Content Engine in a rack review the following guidelines Two or more people are required to
3. Step 3 Step 4 If the chassis was dropped or damaged while being moved you should check the system to see if it functions properly If an external device attached to the system 1s dropped or damaged contact your service representative for instructions See the Obtaining Technical Assistance section on page xxii No Go to Step 3 Perform the steps in the Checking Connections and Switches section on page 5 2 Is the problem resolved Yes The power to the system was faulty or the connections to the system were loose You have fixed the problem No Go to Step 4 Verify the settings in the system setup program For details see the software configuration guide that shipped with your system Did the system complete the boot routine Yes The system configuration information was incorrect You have fixed the problem No Call your service representative See the Obtaining Technical Assistance section on page xxii Checking Connections and Switches Improperly set switches and controls and loose or improperly connected cables are the most likely source of problems for the chassis or other external equipment A quick check of all the switches controls and cable connections can easily solve these problems See Figure 1 5 and Figure 1 6 for the location of front panel controls and indicators See Figure 1 9 for the location of back panel connections on the system Cisco Content Engine 511 and 566
4. Preface E Audience Audience To use this hardware publication you should be familiar with internetworking equipment and cabling and have a basic knowledge of electronic circuitry and wiring practices To complete the installation including the software configuration for the Content Engine and for the router with which it works in conjunction you should be familiar with basic networking principles and router configuration especially web page protocols gt Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Document Organization This guide includes the following chapters Chapter Title Description Chapter 1 _ Introducing the Content Engine Describes the physical properties and provides a functional overview of the Cisco Content Engine 511 and 566 Chapter 2 _ Preparing to Install the Content Engine Describes safety considerations and gives an overview of the installation and procedures you should perform before the actual installation Chapter 3 Installing the Content Engine Describes installing the hardware and connecting the external network interface cables Cisco Content Engine 511 and 566 Hardware Installation Guide a OL 5756 01 Preface Document Conventions E Chapter Title Description Chapter 4 Installing Describes how to remove and replace the Hardware Opti
5. installing 4 5 network removing Content Engine from 3 14 noise emissions specifications 1 20 P PCI X slots 4 4 pinouts MPEG A V decoder audio and video connectors 1 16 ports and connectors description 1 11 to 1 15 back panel table 1 12 Ethernet connecting 3 12 serial connecting 3 12 power connecting to system 3 13 power control button description 1 7 power control button shield 3 14 power LED description 1 8 power receptacles description 1 12 power requirement 1 19 power source interruptions preventing damage from 6 6 power supplies receptacles 1 12 specifications 1 18 using uninterruptible 6 7 Ni Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 rack installation 3 6 rack mount brackets figure 3 3 rack mount kit contents of 3 5 radio frequency interference See RFI receptacles power 1 12 regulatory compliance 1 20 removing or replacing Content Engine 3 14 reset button description 1 7 RFI preventing effects of 6 5 S safety general precautions 2 4 safety warnings 2 1 SATA 4 12 SCSI cable attaching 3 12 SCSI hard disk drives note 4 12 SCSI IDs assigning bit numbers 4 16 SCSI LVD ports connector pinout 1 14 description 1 14 for Storage Array 1 12 serial ATA hard disk drive 4 12 serial ports connector pinout 1 14 description 1 12 1 13 shield power control button 3 14 site environment maintenance factors 6 1 slots specifications 1 17
6. EE Checking Connections and Switches Cisco Content Engine 511 and 566 Hardware Installation Guide 54 B OL 5756 01 CHAPTER Maintaining the Content Engine Proper use of preventive maintenance procedures can keep the Content Engine in top operating condition and minimize the need for costly time consuming service procedures This chapter contains maintenance procedures that you should perform regularly This chapter covers the tasks required for maintaining a Content Engine or a Content Engine farm e Maintaining Your Site Environment page 6 1 e Using Power Protection Devices page 6 7 Maintaining Your Site Environment An exhaust fan in the power supply cools the power supply and system by drawing air in through various openings in the system and blowing it out the back However the fan also draws dust and other particles into the system causing contaminant buildup which results in an increase in the system s internal temperature and interferes with the operation of various system components To avoid these conditions we recommend keeping your work environment clean to reduce the amount of dust and dirt around the system thereby reducing the amount of contaminants drawn into the system by the power supply fan This section discusses various environmental factors that can adversely affect system performance and longevity Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 RE Chapte
7. ME Installing a CE 511 or CE 566 Unit To install a Content Engine in a 2 post rack follow these steps Step1 Attach a bracket to one side of the chassis aligning the front flange of the bracket with the hash mark on the side of the chassis See Figure 3 2 Figure 3 2 Installing the Chassis in the Rack CN Step2 Attach a second bracket to the opposite side of the chassis in the same manner Step3 After you secure the brackets to the chassis rack mount the chassis by securing the brackets to two posts or mounting strips in the rack You need two people to install the chassis in the rack one person to hold the chassis and one person to secure it to the rack The inlet and exhaust ports for cooling air are located in the front and rear of the chassis respectively therefore multiple Content Engines can be stacked with little or no vertical clearance Installing the Chassis in a 4 Post Rack Figure 3 3 shows the items that you need to install the Content Engine in a 4 post rack If any items are missing or damaged contact your place of purchase Cisco Content Engine 511 and 566 Hardware Installation Guide EE OL 5756 01 Chapter 3 Installing the Content Engine V Installing a CE 511 or CE 566 Unit W Figure 3 3 Rack Installation Kit 1 Slide rail assemblies 2 2 M3 5 screws with lock washers 3 3 M4 screws 6 4 M6 screws 10 5 Clip nuts 10 6 Cage nuts 10 7 Cage nut inser
8. developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com ip e World class networking training 1s available from Cisco You can view current offerings at this URL http www cisco com en US learning index html Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EN Preface Obtaining Additional Publications and Information Cisco Content Engine 511 and 566 Hardware Installation Guide Era OL 5756 01 CHAPTER 1 Introducing the Content Engine This chapter provides a basic functional overview of the Cisco Content Engine 511 and 566 CE 511 and CE 566 and describes the Content Engine hardware major components and front and back panel indicators and controls This chapter contains the following sections e Introduction page 1 1 e Functional Description page 1 4 e Hardware Features page 1 6 e Specifications page 1 17 e Regulatory Compliance page 1 20 e Class A Warning Statements page 1 22 Introduction The CE 511 and CE 566 see Figure 1 1 are Internet content delivery devices that offer content caching hosting content replication video streaming and other content based services The Content Engine is positioned on the WAN edge between your small business site or enterprise network and the Internet Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EEN C
9. specifications Content Engine table 1 17 Storage Array connecting to 3 12 surge protectors using 6 7 switches troubleshooting 5 2 system error LED description 1 8 T tabletop installation procedure 3 11 OL 5756 01 Index E Cisco Content Engine 511 and 566 Hardware Installation Guide Em EE Index temperature maintenance guidelines 6 2 specifications 1 20 tools for rack mounting 3 2 troubleshooting basic checks 5 1 connections 5 2 switches 5 2 system hardware 5 1 U uninterruptible power supplies using 6 7 V video ports connectors 1 15 connectors figure 1 16 description 1 12 W warnings Class A 1 22 installation 2 1 WCCP 1 5 Web Cache Communication Protocol See WCCP web traffic caching 1 5 weight Content Engine 1 19 Cisco Content Engine 511 and 566 Hardware Installation Guide PINS B OL 5756 01
10. 4 1 e Installing Adapters page 4 3 e Working with Hard Disk Drives page 4 12 e Completing the Installation page 4 16 Removing the Cover and Bezel A Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 Complete the following steps to remove the Content Engine cover Step1 Review the information in the Safety Warnings section on page 2 1 and the Safety Guidelines section on page 2 4 Step2 Power down the Content Engine and all attached devices Disconnect the power cord and all external cables Step3 Loosen the two captive screws 1 on the rear of the cover See Figure 4 1 Cisco Content Engine 511 and 566 Hardware Installation Guide 01 5756 01 EEN Chapter 4 Installing Hardware Options EE Removing the Cover and Bezel Figure 4 1 Removing the Content Engine Cover 115802 Step 4 Slide the cover back then lift it up and off the Content Engine A Caution For proper cooling and airflow replace the cover before turning on the Content Engine Operating the Content Engine for extended periods over 30 minutes with the cover removed might damage Content Engine components Step5 Remove the bezel as shown in Figure 4 2 a Press the release tabs on the bezel and pull the bezel away from the Content Engine b Store the bezel in a safe place Cisco Content Engine 511 and 566 Hardware Installation Guide 42 B OL
11. 5756 01 Chapter4 Installing Hardware Options Installing Adapters E Figure 4 2 Removing the Content Engine Bezel Installing Adapters This section provides general information about the system board riser card adapter and PCI X slot configuration specifications and contains the following adapter installation procedures e Installing an MPEG Decoder Adapter page 4 5 e Preparing and Installing a Fibre Channel Adapter page 4 8 Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EEN Chapter 4 Installing Hardware Options ME Installing Adapters Before you install adapters review the following e The Content Engine comes with two Peripheral Component Interconnect Extended PCI X adapter slots PCI X slot 1 is located on the adapter support bracket with the riser card PCI X slot 2 is located on the system board To access the PCI X slot 1 connector you must first remove the adapter support bracket See Figure 4 4 You can install either a Fibre Channel adapter or an MPEG A V decoder adapter in PCI X slot 1 This slot is labeled PCI 1 on the back of the Content Engine The CE 566 has a SCSI adapter installed in PCI X slot 2 PCI 2 This adapter is not user replaceable e Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter e The system scans PCI X slots to assign system resources By de
12. Hardware Installation Guide 52 E OL 5756 01 Chapter5 Troubleshooting the System Hardware Checking Connections and Switches W To check all the connections and switches perform the following steps Step1 Power down the system including any attached peripherals such as external drives Disconnect all the power cables from their electrical outlets Step2 Ifthe system is connected to a power strip or power distribution unit turn the power strip off and then on again Is the power strip receiving power Yes Go to Step 5 No Go to Step 3 Step3 Plug the power strip into another electrical outlet Is the power strip receiving power Yes The original electrical outlet probably does not function Use a different electrical outlet No Go to Step 4 Step4 Plug a system that you know works into the electrical outlet Does the system receive power Yes The power strip is probably not functioning properly Use another power strip No Go to Step 5 Step5 Reconnect the system to the electrical outlet or power strip Make sure that all connections fit tightly together Step6 Power up the system Is the problem resolved Yes The connections were loose You have fixed the problem No Call your service representative See the Obtaining Technical Assistance section on page XXII Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 RCE Chapter5 Troubleshooting the System Hardware
13. IL IL IL IL IL IL IE IL IL IL IL ILILIL IL IC IL IL IL III ILILIC I 115773 AC power receptacle Mouse port Keyboard port Ethernet 1 receptacle Ethernet 2 receptacle USB ports not supported O SS A N 1 3 5 7 Monitor port Serial port Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EEIN Chapter1 Introducing the Content Engine EE Hardware Features S Note Cisco ACNS software does not support the use of a keyboard or mouse Personal System 2 PS 2 or Universal Serial Bus USB with the Content Engine However keyboard and mouse are supported by the BIOS for power on self test POST and the configuration setup utility Table 1 7 describes the back panel ports and receptacles Table 1 7 Back Panel Ports and Connectors Item Description AC power receptacle The AC power cord connects to this plug This 10 100 1000BASE T port is autosensing with full duplex capability it connects your Content Engine to the Ethernet LAN This 10 100 1000BASE T port is autosensing with full duplex capability it connects your Content Engine to the Ethernet LAN Ethernet 1 port Ethernet 2 port Serial port This is a standard serial port for connecting to a console or terminal SCSI LVD port CE 566 only See Figure 1 2 Use this port to attach an external Cisco Storage Array device Fibre Channel port on optional adapter This port
14. Nid07 VTIA 190NA WANWA NDINN NYAN DARPAN Dm NN WN TD MATA 75 W 29102 prolonn ANNIINAA NNNMNN ninawnnn nin van NNATNA DANNA NN VIN NINAN AMY Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 xix Preface pes Document Conventions Opomena BAZKHU BESBEAHOCHMY HATMIATCTBUJA CymbonorT 3a npegynpegayBatbe 3Hayn onacHocT Ce Haofare BO cuTyaunja WTO MOXe ga npeny3Buka TenecHu nospegu Mpeg ga pabotute co onpemata Oungete cBecHu 3a PU3UKOT WTO NOCTONU Kaj enekTpnyHnTe Kona N Tpe6a na ru nosHaBare ctraHAapaHuTe nocrtanku 3a cnpeyyBate Ha HecpekHu cnyyan Uckopuctete ro Opojor Ha u3jaBara LUTO Ce Haofa Ha Kpajor Ha cekoe npeaynpenyBate 3a ga ro Hajngete HeroBunoT nepuoa Bo npesegeHure Oe30eOHOCHU npegynpegyBatta LUTO Ce ncnopayaHn co ypegor UYBAJTE TU OBUE HAMATCTBUJA Ostrzezenie WAZNE INSTRUKCJE DOTYCZACE BEZPIECZENSTWA Ten symbol ostrzezenia oznacza niebezpieczenstwo Zachodzi sytuacja ktora moze powodowac obrazenia ciata Przed przystapieniem do prac przy urzadzeniach nalezy zapoznac sie z zagrozeniami zwigzanymi z uk adami elektrycznymi oraz ze standardowymi rodkami zapobiegania wypadkom Na ko cu ka dego ostrze enia podano numer na podstawie kt rego mo na odszuka ttumaczenie tego ostrze enia w do czonym do urz dzenia dokumencie z t umaczeniami ostrze e NINIEJSZE INSTRUKCJE NALE Y ZACHOWA Upozornenie D LE IT BEZPE NOSTN POKYNY Tento varovn symbol ozna uje neb
15. PDIF VGA Output Connector Pinout Destination 1 Vsync Ground Hsync Blue 2 3 4 5 Ground my Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 Chapter 1 Introducing the Content Engine Specifications W Table 1 9 VGA Output Connector Pinout continued Pin Number Destination 6 Red 7 Green 8 Ground Specifications Table 1 10 summarizes the features and specifications for the CE 511 and CE 566 Table 1 10 CE 511 and CE 566 Hardware Specifications Specification Description Microprocessor 1 Intel 2 8 GHz Celeron 256 KB with Level 2 cache and multimedia extensions MMX2 technology Expansion bays Two 3 5 in 8 89 cm slim height bays for hard disk drives Expansion slots Two 66 100 133 MHz 64 bit PCI X slots on the system board half length full height slots one low profile and one full profile Hard disk controller e CE 511 Serial advanced technology attachment ATA controller e CE 566 Ultra320 SCSI controller Adapters e port Fibre Channel adapter e l port MPEG A V decoder adapter Note The CE 511 and CE 566 support either the Fibre Channel adapter or the MPEG A V decoder adapter in PCI slot 1 e Ultra320 SCSI adapter installed in PCI slot 2 CE 566 only OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide Em Chapter1 Introducing the Content Engine E Specificatio
16. a Tabletop section on page 3 11 Racks are marked in vertical increments of 1 75 inches 4 44 cm Each increment is referred to as a rack unit RU A 1 RU device is 1 75 inches 4 44 cm tall gt Warning To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety e This unit should be mounted at the bottom of the rack if it is the only unit in the rack e When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack e Ifthe rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Cisco Content Engine 511 and 566 Hardware Installation Guide 32 B OL 5756 01 Chapter3 Installing the Content Engine Installing a CE 511 or CE 566 Unit EH Installing the Chassis in a 2 Post Rack The Content Engine mounts to two rack posts with brackets that attach to the sides of the chassis These brackets are for a 19 inch 48 26 cm equipment rack and require four rack screws in each bracket See Figure 3 1 Figure 3 1 Rack Mount Brackets 124554 Orientation for 19 inch rack Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 ENE Chapter 3 Installing the Content Engine
17. example the key combination D in a screen display means hold down the Control key while you press the D key lt gt Nonprinting characters such as passwords are in angle brackets Default responses to system prompts are in square brackets LH An exclamation point or a pound sign at the beginning of a line of code indicates a comment line Notes cautionary statements and safety warnings use these conventions S Note Means reader take note Notes contain helpful suggestions or references to materials not contained in this manual A Caution Means reader be careful You are capable of doing something that might result in equipment damage or loss of data Cisco Content Engine 511 and 566 Hardware Installation Guide Em OL 5756 01 Preface Document Conventions E gt Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE INSTRUCTIONS Waarschuwing BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel
18. install the device in a rack Ensure that the room air temperature is below 95 F 35 C Do not block any air vents usually 6 inches 15 cm of space provides proper airflow Cisco Content Engine 511 and 566 Hardware Installation Guide 26 B OL 5756 01 Chapter2 Preparing to Install the Content Engine Safety Guidelines EE e Plan the device installation starting from the bottom of the rack e Install the heaviest device in the bottom of the rack e Do not extend more than one device out of the rack at the same time e Remove the rack doors and side panels to provide easier access during installation e Connect the Content Engine to a properly grounded outlet e Do not overload the power outlet when installing multiple devices in the rack e Do not place any object weighing more than 110 Ib 50 kg on top of rack mounted devices Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 2 Chapter2 Preparing to Install the Content Engine EE Safety Guidelines Cisco Content Engine 511 and 566 Hardware Installation Guide EN OL 5756 01 CHAPTER Installing the Content Engine This chapter explains how to install CE 511 and CE 566 in an equipment rack It also provides general instructions for installing CE 511 and CE 566 on a table or workbench This chapter contains the following sections e Tools and Parts Required page 3 1 e Installing a CE 511 or CE 566 Unit page 3 2 e Co
19. nalazi uz pojedino upozorenje prona i i njegov prijevod SA UVAJTE OVE UPUTE Cisco Content Engine 511 and 566 Hardware Installation Guide Pavii B OL 5756 01 Preface Document Conventions E Upozorneni DULEZITE BEZPE NOSTN POKYNY Tento upozor uj c symbol ozna uje nebezpe Jste v situaci kter by mohla zp sobit nebezpe razu P ed prac na jak mkoliv vybaven si uv domte nebezpe souvisej c s elektrick mi obvody a seznamte se se standardn mi opat en mi pro p edch zen raz m Podle sla na konci ka d ho upozorn n vyhledejte jeho p eklad v p elo en ch bezpe nostn ch upozorn n ch kter jsou p ilo ena k za zen USCHOVEJTE TYTO POKYNY Iposi oTrro non 2HMANTIKEZ OAHTIEZ A QAAEIA AUTO TO TIPOEIOOTIOINTIKO C NBO O ONUAIVE kKiv uvo Bp OKEOTE CE KATAOTAON TOU UTTOPE VA TIPOKAAEOE TOQUUATIONO piv epyaoTeite CE OTTOIOONTTOTE ECOTTAIO N VA XETE UTTOWN OAG TOUS KIVOUVOUG TTOU OXETICOVTAI HE TA NAEKTPIKG KUKAWHATO KAI va EXETE EEOIKEIWOE HE TIC OUV BEIG TIPAKTIKES VIA TNV ATOMUYN ATUXNH TWV XPNOINOTTOINOTE TOV APIGUO OHAWONS TOU TTAP XETOI OTO TEAOG KAGE TIPOEIOOTTIOINONG VIA VA EVTOTTIOETE TN UETAMEAON TNG OTIC METAPPAOUEVEC TIPOEIOOTIOINOEIG AOMAAEIAG TOU OUVOOEUOUV TN OUOKEUN PYAA TE AYTE2 TIZ OAHME2 MNTN NIAWN NINA NIRIIn 717Vn AXN NXN NNN NDO mon AT MATN m o nen TYY INWY TEX DV TIAVNW 097 Ay xd DMA NAN 992071 B 7NWN DAYN NDNDn
20. 01 Cisco Content Engine 511 and 566 Hardware Installation Guide Em Chapter 3 Installing the Content Engine ME Installing a CE 511 or CE 566 Unit Step6 Align and insert the inner slide rails into the slide rail assemblies until they lock into place Step7 Slide the Content Engine into the rack until the Content Engine locks into place Step8 Tighten the captive screw labeled 1 in Figure 3 8 on each side of the front of the Content Engine to secure the Content Engine to the rack Figure 3 8 Inserting the Inner Slide Rails JOP 00000000 Ly Tai 90000000 JO OOCCOOC00 0 A My GS 2000000 83201 Step9 Attach the power cords and the Ethernet cables to the Content Engine Because the Content Engine does not contain cable retention brackets or cable strain relief brackets you must first bundle the external cables before you route them Cisco Content Engine 511 and 566 Hardware Installation Guide ENN OL 5756 01 Chapter 3 Installing the Content Engine Installing a CE 511 or CE 566 Unit EH Note Leave enough slack in the cables to allow for sliding the Content Engine in or out of the rack To remove the Content Engine from the rack reverse these instructions Store these installation instructions with your Content Engine documentation for future use Installing the Chassis on a Tabletop Step 1 Step 2 Step 3 Step 4 When you install a Content Engine on a w
21. 2 4 Protecting Against Electrostatic Discharge 2 6 Rack Installation Safety Guidelines 2 6 CHAPTER 3 Installing the Content Engine 3 1 Tools and Parts Required 3 1 Installing a CE 511 or CE 566 Unit 3 2 Installing the Chassis in a 2 Post Rack 3 3 Installing the Chassis in a 4 Post Rack 3 4 Installing the Chassis on a Tabletop 3 11 Connecting Cables 3 12 Connecting Power and Booting the System 3 13 Cisco Content Engine 511 and 566 Hardware Installation Guide DB OL 5756 01 Checking the LEDs 3 14 Removing or Replacing a Content Engine 3 14 cuapter 4 installing Hardware Options 4 1 Removing the Cover and Bezel 4 1 Installing Adapters 4 3 Installing an MPEG Decoder Adapter 4 5 Preparing and Installing a Fibre Channel Adapter 4 8 Preparing to Install the Adapter 4 9 Installing the Fibre Channel Adapter 4 10 Troubleshooting the Fibre Channel Adapter Installation 4 10 Working with Hard Disk Drives 4 12 Installing a Hard Disk Drive in the CE 511 4 12 Installing a Hard Disk Drive in the CE 566 4 14 Assigning SCSI IDs 4 16 Completing the Installation 4 16 Installing the Content Engine Cover and Bezel 4 17 CHAPTER 5 Troubleshooting the System Hardware 5 1 Checking the Basics 5 1 Checking Connections and Switches 5 2 CHAPTER 6 Maintaining the Content Engine 6 1 Maintaining Your Site Environment 6 1 Temperature 6 2 Humidity 6 3 Altitude 6 3 Dust and Particles 6 3 Corrosion 6 4 Contents E Cisco Content Engine 511 a
22. 56 01 Chapter4 Installing Hardware Options Working with Hard Disk Drives W Figure 4 6 Installing a SCSI Hard Disk on CE 566 1 SCSI hard disk drive 2 Screws 3 Hard disk drive tray Cisco Content Engine 511 and 566 Hardware Installation Guide 01 5756 01 ESEN Chapter 4 Installing Hardware Options E Completing the Installation Assigning SCSI IDs Note When you replace a SCSI disk drive in a CE 566 you must assign SCSI IDs 0 and 1 to the disk drives The SCSI IDs are assigned by placing or removing jumpers on the disk drive SCSI ID pins The disk drives have a label on the lower side that identifies the pins You can locate the pins corresponding to SCSI ID bit 0 by referring to this label Assign SCSI ID 0 to the disk drive in drive bay 2 located below the flash memory card on right hand side of your Content Engine by removing any jumpers from the SCSI ID pins Other jumpers should be set the same as the jumper settings on the drive that is being replaced Assign SCSI ID 1 to the disk drive in drive bay 1 located below the CD ROM drive by placing a jumper on the pins corresponding to SCSI ID bit 0 To check whether the configuration is correct refer to the boot time messages on the device console For example Attached scsi disk sda at scsi0 channel 0 id O lun 0 Attached scsi disk sdb at scsi0 channel 0 id 1 lun 0 Completing the Installation gt Caution To complet
23. 6 Hardware Installation Guide OL 5756 01 o Preface EE Document Conventions Varning VIKTIGA SAKERHETSANVISNINGAR Denna varningssignal signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utf r arbete p n gon utrustning m ste du vara medveten om farorna med elkretsar och kanna till vanliga forfaranden f r att forebygga olyckor Anvand det nummer som finns slutet av varje varning f r att hitta dess vers ttning i de versatta sakerhetsvarningar som medf ljer denna anordning SPARA DESSA ANVISNINGAR Figyelem FONTOS BIZTONS GI ELO R SOK Ez a figyelmezeto jel vesz lyre utal S r l svesz lyt rejto helyzetben van Mielott b rmely berendez sen munk t v gezte legyen figyelemmel az elektromos ramk r k okozta kock zatokra s ismerkedjen meg a szok sos balesetv delmi elj r sokkal A kiadv nyban szereplo figyelmeztet sek ford t sa a k sz l khez mell kelt biztons gi figyelmeztet sek k z tt tal lhat a ford t s az egyes figyelmeztet sek v g n l that sz m alapj n keresheto meg ORIZZE MEG EZEKET AZ UTAS T SOKAT Mpeaynpeknenne BAXKHbIE NMHCTPYKUNMN NO COBNHODEHMNIO TEXHNKN BESOTIACHOCTMU JTOT CUMBON npeaynpexgeHua 0003Ha4aeT onacHocTb To ecrb UMeeT MECTO CUTYaLNA B KOTOPOM cnegyer onacaTbca TenecHbIx noBpexgeHun Iepea 3kcnnyaraune o0opygoBaHuna BbIACHMTE KaKUM ONaCHOCTAM MOXET NOABeprartbca NONb3OBaTeNb Npr WCNONb30BaHUM 3Ne KT
24. B SATA hard disk drive CE 511 DISK 80GB Note The Content Engine 511 can be upgraded to a maximum of 2 hard disk drives 1 SATA Serial Advanced Technology Attachment Content Engine 566 The Content Engine 566 CE 566 is a mid range Content Engine that services medium to large size enterprise networks Table 1 2 lists memory specifications for the CE 566 Table 1 2 CE 566 Memory Specifications Specification Description Memory 1 GB DRAM Hard disk drives 2 72 GB SCSI hard disk drives CE 566 DISK 72GB Functional Description The Content Engine operates either as a component of a Cisco Application and Content Networking System ACNS or as a standalone content caching device and is generally positioned on the WAN edge between your enterprise and the Internet Cisco Content Engine 511 and 566 Hardware Installation Guide BEN OL 5756 01 Chapter 1 Introducing the Content Engine Functional Description W The CE 566 supports device mode configuration and can be configured through ACNS 5 x software to operate as a Content Engine a Content Router a Content Distribution Manager or an IP TV Program Manager The CE 511 however does not support device mode configuration Content Delivery Network Component Cisco Content Engines with Cisco ACNS software installed are the content delivery components of a larger Cisco ACNS network solution which includes content routing and content distribution and managemen
25. CSI Port Connector SCSI port connector eNA Aone mall l DA O000000000 es i Ce 7 e ecss ss ssa d Se HH OK FF go0oooooo0o00000000000000000000 ej en ea ea aa ea ra a ea ea ea a a ea a ea a ea a a a a a aaa j 1 oOoo0o000 DODO c gt gt BO 124684 O CE 511 and 566 Models can be configured with either a Fibre Channel adapter or an MPEG A V decoder adapter These adapters are user replaceable and are installed in PCI X slot 1 on the back panel Figure 1 3 shows the CE 511 and CE 566 back panel with a Fibre Channel adapter installed in slot PCI 1 and Figure 1 4 shows the Content Engine back panel with an MPEG A V decoder adapter installed in slot PCI 1 Figure 1 3 CE 511 and CE 566 Back Panel with Fibre Channel Adapter 124656 Figure 1 4 CE 511 and CE 566 Back Panel with MPEG A V Decoder Adapter 115771 9 JIT roa l EAD L T 116 6c an amp Ec SO Ob MENS S ATT ppa sb Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EEN Chapter1 Introducing the Content Engine E Functional Description Content Engine 511 The Content Engine 511 CE 511 is a base end Content Engine that services small to medium size enterprise networks Table 1 1 lists memory specifications for the CE 511 Table 1 1 CE 511 Memory Specifications Specification Description Memory 512 MB DRAM Hard disk drives 1 80 G
26. Cisco SYSTEMS Cisco Content Engine 511 and 566 Hardware Installation Guide Corporate Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 526 4100 Text Part Number OL 5756 01 WS THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY The following information is for FCC compliance of Class A devices This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference
27. Electromagnetic interference EMI and radio frequency interference RFI from a system can adversely affect devices such as radio and television TV receivers operating near the system Radio frequencies emanating from a system can also interfere with cordless and low power telephones Conversely RFI from high power telephones can cause spurious characters to appear on the system s monitor screen RFI is defined as any EMI with a frequency above 10 kilohertz kHz This type of interference can travel from the system to other devices through the power cable and power source or through the air like transmitted radio waves The Federal Communications Commission FCC publishes specific regulations to limit the amount of EMI and RFI emitted by computing equipment Each system meets these FCC regulations To reduce the possibility of EMI and RFI follow these guidelines e Operate the system only with the system cover installed e Ensure that the screws on all peripheral cable connectors are securely fastened to their corresponding connectors on the back of the system e Always use shielded cables with metal connector shells for attaching peripherals to the system Magnetism Because they store data magnetically hard disk drives are extremely susceptible to the effects of magnetism Hard disk drives should never be stored near magnetic sources such as the following e Monitors e TV sets e Printers e Telephones with real bells e Fl
28. IDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES CCSP the Cisco Square Bridge logo Cisco Unity Follow Me Browsing FormShare and StackWise are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn and iQuick Study are service marks of Cisco Systems Inc and Aironet ASIST BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Empowering the Internet Generation Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step GigaDrive GigaStack HomeLink Internet Quotient IOS IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard LightStream Linksys MeetingPlace MGX the Networkers logo Networking Academy Network Registrar Packet PIX Post Routing Pre Routing ProConnect RateMUX Registrar ScriptShare SlideCast SMARTnet StrataView Plus SwitchProbe TeleRouter The Fastest Way to Increase Your Internet Quotient TransPath and VCO are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not
29. If you have not been provided with a power cable for your Content Engine or for any AC powered option intended for your system purchase a power cable that is approved for use in your country The power cable must be rated for the product and for the voltage and current marked on the product s electrical ratings label The voltage and current rating of the cable should be greater than the ratings marked on the product To help prevent electric shock plug the system components and peripheral power cables into properly grounded electrical outlets These cables are equipped with three prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cord use a three wire cord with properly grounded plugs Observe extension cord and power strip ratings Make sure that the total ampere rating of all products plugged into the extension cord or power strip does not exceed 80 percent of the extension cord or power strip ampere ratings limit Do not use appliance or voltage converters or kits sold for appliances with your product OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy Chapter2 Preparing to Install the Content Engine EE Safety Guidelines To help protect your system components from sudden transient increases and decreases 1n electrical power use a surge suppressor line conditioner or uninterruptible power supply UPS
30. Input voltage low range Minimum 100 VAC Maximum 127 VAC e Input voltage high range Minimum 200 VAC Maximum 240 VAC e Input kilovolt amperes kVA approximately Minimum 0 20 kVA Maximum 0 45 kVA Ports e 1000BASE TX LOOBASE TX 1OBASE T dual Ethernet ports e Serial port e 2 USB ports e Ultra320 SCSI port CE 566 only e Fibre Channel port on optional adapter e Audio video ports on optional adapter 3 BNC connectors 2 mini XLR connectors Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 CER Chapter1 Introducing the Content Engine E Regulatory Compliance Table 1 10 CE 511 and CE 566 Hardware Specifications continued Specification Description Temperature e Operating 50 to 95 F 10 to 35 C e Nonoperating 40 to 140 F 40 to 60 C Heat Dissipation e Minimum configuration 307 Btu hr 90 Watts e Maximum configuration 850 Btu hr 250 Watts Humidity e Operating 8 to 80 e Nonoperating 8 to 80 Altitude Maximum altitude 6998 ft 2133 m Acoustical noise e Sound power idling 6 5 bel maximum emissions e Sound power operating 6 5 bel maximum FCP Fibre Channel Protocol S N signal to noise ratio rms root mean square IRE Institute of Radio Engineers S PDIF Sony Philips Digital Interface PCM pulse coded modulation p p peak to peak THD total harmonic distortion e a es a a
31. Installing the Content Engine EE Connecting Cables Connecting Cables Follow these steps to connect network console and SCSI cables to the Content Engine S Note The SCSI cable is part of the Cisco Storage Array accessory kit If you did not order the Cisco Storage Array you did not receive a SCSI cable Step1 For network connections insert a Category 5 UTP cable into the Ethernet 1 or Ethernet 2 receptacle on the Content Engine back panel See Figure 3 9 Step2 Connect the other end of the network cable to a hub or switch in your network Step3 For console connections plug the serial cable into the serial port on the Content Engine back panel Step4 Connect the other end of the console cable to a console or a communications server Step5 If you are using a Cisco Storage Array as an external storage device attach the SCSI cable to the SCSI LVD port A Caution Make sure to tighten the jackscrews on the SCSI cable S Note SCSI port is available only on CE 566 model Step6 Connect the other end of the SCSI cable to the appropriate port on the Storage Array For further information about the Cisco Storage Array refer to the Cisco Storage Array Installation and Configuration Guide publications Cisco Content Engine 511 and 566 Hardware Installation Guide Ea OL 5756 01 Chapter3 Installing the Content Engine Connecting Power and Booting the System E Figure 3 9 CE 511 a
32. See Table 1 6 on page 1 10 Troubleshooting the Fibre Channel Adapter Installation Three types of adapter installation problems might cause your Fibre Channel adapter to function incorrectly e Hardware problems e System configuration problems e Fibre Channel problems my Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 Chapter4 Installing Hardware Options Installing Adapters E Hardware Problems Take the following actions to determine if your installation problem is caused by the hardware 1 Verify that all adapters are installed securely 2 Verify that all cables are attached securely to the correct connectors Be sure that one end of the LC LC Fibre Channel cable is attached to the optical interface connector and that the other end is connected to the Fibre Channel device 3 Verify that the Fibre Channel adapter is installed correctly and is fully seated in the correct expansion slot 4 Verify that all peripheral devices are turned on System Configuration Problems Verify that the Fibre Channel adapter card 1s installed in the correct PCI X slot If you still have a system configuration problem contact Cisco technical support for assistance See the Obtaining Technical Assistance section on page xxil Fibre Channel Problems To determine if your installation problem is caused by an attached Fibre Channel device perform the following tasks 1 Verify that all of the Fi
33. The Content Engine has one standard serial port connector located on the back of the device Serial Port Connector Figure 1 11 shows the pin number assignments for the 9 pin male D shell serial port connector on the back of the device These pin number assignments conform to the industry standard Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EEEN Chapter1 Introducing the Content Engine EE Hardware Features Figure 1 11 Serial Port Connector 1 5 oo Oo ER 6 9 83193 SCSI Port The CE 566 has one SCSI LVD port connector located on the back of the device A cable for this port is provided when you purchase a Cisco Storage Array When you attach an external SCSI device to the SCSI connector you must set a unique ID for the device Refer to the information that comes with the device for instructions on how to set its SCSI ID SCSI Connector Figure 1 12 shows a 68 pin female D shell SCSI connector These connectors conform to the SCSI standard Figure 1 12 SCSI Port Connector iia fo A 68 35 83192 Fibre Channel Port The CE 511 and CE 566 support one optional Fibre Channel adapter that has a single Fibre Channel port Cisco Content Engine 511 and 566 Hardware Installation Guide ia B OL 5756 01 Chapter1 Introducing the Content Engine Hardware Features E Fibre Channel Connector Video Port Video Connectors The Fibre Channel connect
34. When you remove a Content Engine the pages that were cached on that device are no longer available to the router or other Content Engines Thus you might see an increase in outgoing web traffic that might have otherwise been fulfilled by the Content Engine that you are removing However after a time the router and other Content Engines redistribute the load of web traffic If you remove the last Content Engine from your network you can also disable Content Engine support on the router However this is not necessary having Content Engine support enabled when there are no Content Engines attached has no effect on the router s performance To replace a Content Engine remove it from the network Then install a new Content Engine and configure it using the same configuration parameters IP address and so forth that you used for the removed Content Engine OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy Chapter 3 Installing the Content Engine Removing or Replacing a Content Engine Cisco Content Engine 511 and 566 Hardware Installation Guide EN OL 5756 01 CHAPTER i Installing Hardware Options This chapter provides basic instructions for installing hardware options in the Content Engine These instructions are intended for technicians who are experienced with setting up Cisco Content Engine hardware This chapter contains the following topics e Removing the Cover and Bezel page
35. ame content it sends the content from its local storage By caching web objects the Content Engine can speed the completion of user requests when more than one user wants to access the same objects Caching in this manner also reduces the amount of traffic between your network and the Internet potentially improving your overall network performance and optimizing your bandwidth usage Hardware Features This section illustrates and describes the front and back panel controls ports and LED indicators on the CE 511 and CE 566 Cisco Content Engine 511 and 566 Hardware Installation Guide KEN OL 5756 01 Chapter1 Introducing the Content Engine Hardware Features E Front Panel Control Buttons Figure 1 5 shows the Content Engine front panel and Table 1 3 describes the front panel control buttons Figure 1 5 CE 511 and CE 566 Front Panel L J e e 000 0000000000 0000000 as Los DOLAR Dad o ooo E 2 OR eze r al QROROROROROR ERE RE ROR ORO RO ROBO ROBO ROR ORORORORORORERERERERERERERORORS di 0 O lr 45 EER RREA ERIRE fofo Lo So doloso dose fofo do done re Lodo Lego Sono nono se ae SJ A 1 CD eject button 2 Power control button 3 Reset button Table 1 3 Front Panel Control Buttons Item Description CD eject button Releases a CD from the drive Power control button Turns on the Content Engine Reset button Resets the Content Engine and runs the power on self test POST You might need to use a
36. ant dans les consignes de securite traduites qui accompagnent cet appareil referez vous au numero de l instruction situ a la fin de chaque avertissement CONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr Sie befinden sich in einer Situation die zu Verletzungen f hren kann Machen Sie sich vor der Arbeit mit Ger ten mit den Gefahren elektrischer Schaltungen und den blichen Verfahren zur Vorbeugung vor Unfallen vertraut Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Ubersetzung in den bersetzten Sicherheitshinweisen die zusammen mit diesem Ger t ausgeliefert wurden BEWAHREN SIE DIESE HINWEISE GUT AUF Avvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di intervenire su qualsiasi apparecchiatura occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento CONSERVARE QUESTE ISTRUZIONI Cisco Content Engine 511 and 566 Hardware Installation Guide EA OL 5756 01 Preface Document Conventions E Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare Du er i en situasj
37. ated by the arrow on the side of the Content Engine Use two M4 screws to secure the inner slide rail to the Content Engine Repeat this step to attach the other inner slide rail to the Content Engine OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy Chapter 3 Installing the Content Engine ME Installing a CE 511 or CE 566 Unit Figure 3 6 Attaching the Inner Slide Rail to the Content Engine Step4 Insert the tab labeled 1 in Figure 3 7 on the rear of the slide rail assembly through the center hole between the two clip nuts or cage nuts on the rear flange Cisco Content Engine 511 and 566 Hardware Installation Guide EN OL 5756 01 Chapter 3 Installing the Content Engine Step 5 Installing a CE 511 or CE 566 Unit EH Figure 3 7 Attaching the Slide Rails to the Rack Front O Rear C0000 100000 Or 3 SS OO SO 4 ay SO OO ae 8 83199 1 Tab 2 Adjustment screw 3 Rear flange Align the slide rail assembly to the front flange on the rack and insert and tighten two M6 screws to secure the slide rail to the front flange See Figure 3 7 Repeat Step 4 and Step 5 to install the other slide rail assembly S Note If it is necessary to adjust the length of the slide rail loosen the adjustment screw labeled 2 in Figure 3 7 on the rear of the slide rail then adjust the length of the slide rail and tighten the adjustment screw OL 5756
38. available 24 hours a day 365 days a year at this URL http www cisco com techsupport Access to all tools on the Cisco Technical Support Website requires a Cisco com user ID and password If you have a valid service contract but do not have a user ID or password you can register at this URL http tools cisco com RPF register register do Cisco Content Engine 511 and 566 Hardware Installation Guide oii B OL 5756 01 Preface Obtaining Technical Assistance IH Note Use the Cisco Product Identification CPI tool to locate your product serial number before submitting a web or phone request for service You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools amp Resources link under Documentation amp Tools Choose Cisco Product Identification Tool from the Alphabetical Index drop down list or click the Cisco Product Identification Tool link under Alerts amp RMAs The CPI tool offers three search options by product ID or model name by tree view or for certain products by copying and pasting show command output Search results show an illustration of your product with the serial number label location highlighted Locate the serial number label on your product and record the information before placing a service call Submitting a Service Request Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests S3 and S4 service requests are those
39. bre Channel devices were turned on before you turned on the Content Engine 2 Ensure that all cables are connected properly 3 Verify that you configured your RAID storage subsystems using the utilities provided by the manufacturer 4 If your Fibre Channel switch supports zoning make sure that your peripheral device is configured to the same switch zone as the Fibre Channel adapter Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EZIN Chapter 4 Installing Hardware Options E Working with Hard Disk Drives Working with Hard Disk Drives This section describes how to install a hard disk drive in the Content Engine The CE 511 requires a Serial Advanced Technology Attachment SATA hard disk drive CE 566 supports two 1 inch 2 54 cm slim 3 5 inch 8 89 cm LVD hard disk drives The CE 566 requires a SCSI hard disk drive Installing a Hard Disk Drive in the CE 511 Note A Caution Step 1 Step 2 Step 3 Step 4 To install a simple swap SATA hard disk drive in a bay complete the following steps All hard disk drives being used in the Content Engine should have the same throughput speed rating Mixing hard disk drives with different speed ratings will cause all hard disk drives to operate at the lower throughput speed If your Content Engine has only one hard disk drive install it in the left drive bay To maintain proper system cooling do not operate the Conten
40. cada aviso para localizar sua tradu o nos avisos de seguran a traduzidos que acompanham o dispositivo GUARDE ESTAS INSTRU ES Cisco Content Engine 511 and 566 Hardware Installation Guide 01 5756 01 ET Preface EE Document Conventions Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyder fare Du befinder dig i en situation med risiko for legemesbeskadigelse For du begynder arbejde p udstyr skal du v re opm rksom pa de involverede risici der er ved elektriske kredsl b og du skal szette dig ind i standardprocedurer til undgaelse af ulykker Brug erklceringsnummeret efter hver advarsel for at finde overs ttelsen i de oversatte advarsler der fulgte med denne enhed GEM DISSE ANVISNINGER lens Aslan GL aliy Chilo pail dio quis AB So Berl gio ALi pias Lag pad agony N O panel ja Mead ge A gli jul ga lel pails alo colo SS Ala gS Colo bucal pa dal ra ja foal outs Jud Jos dica GK dador pal JS pi Bagot Gli n aAa Elga ol egy Gye Ilali oka Aza ad lez ze s l gl Asz Ful Glad OH pelos Upozorenje VAZNE SIGURNOSNE NAPOMENE Ovaj simbol upozorenja predstavlja opasnost Nalazite se u situaciji koja mo e prouzro iti tjelesne ozljede Prije rada s bilo kojim ure ajem morate razumjeti opasnosti vezane uz elektri ne sklopove te biti upoznati sa standardnim na inima izbjegavanja nesre a U prevedenim sigurnosnim upozorenjima prilo enima uz ure aj mo ete prema broju koji se
41. co Content Engine 511 and 566 Hardware Installation Guide 01 5756 01 E Ez 2 oO o pl S i m o T pa nr i o Om O N pe o em lt x o i T Removing the Expansion Slot Cover Figure 4 3 gzvvel Expansion slot cover slot 1 2 4 Expansion slot cover slot 2 1 Riser card assembly Captive screw 3 4 from the system board to access Remove the riser card labeled 1 in Figure 4 the expansion slot Step 6 Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 Installing Adapters Installing Hardware Options Chapter 4 Installing an Adapter in PCI X Slot 1 Figure 4 4 62vvcl O O lo olig O IR o 4 O T olelP SIRIS alae Olaja m wm o x 2 x r Gal ty S VIDIQ E ITIA a I o O O D c O O qu TIS 31418 SIP 21518 om win lt vm LO Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 Chapter 4 Installing Hardware Options ME Installing Adapters Step 7 Step 8 A Caution Step 9 Step 10 Step 11 Step 12 Step 13 Touch the static protective package containing the adapter to any unpainted metal surface on the Content Engine and then remove the adapter from the static protective package Avoid touching the components and gold plated edge connectors on th
42. cond MBps half duplex and 400 MBps full duplex on optical interfaces Cisco Content Engine 511 and 566 Hardware Installation Guide as B OL 5756 01 Chapter4 Installing Hardware Options Installing Adapters W Preparing to Install the Adapter Before you begin the installation do these tasks e Read the Fiber Optic Cabling Guidelines for the Fibre Channel Adapter section e Read the Tools and Parts Required section e Write down the serial number for future reference Fiber Optic Cabling Guidelines for the Fibre Channel Adapter To avoid damage to your fiber optic cables follow these guidelines e Do not route the cable along a folding cable management arm e When attaching fiber optic cables to a Fibre Channel device on slide rails leave enough slack in the cables so that they do not bend to a radius smaller than 1 5 in 38 mm when extended or become pinched when retracted e Route the cable away from places where it can snag on other Fibre Channel devices in the rack e Do not overtighten the cable straps or bend the cables to a radius smaller than 1 5 in 38 mm e Do not put excess weight on the cable at the connection point and be sure that the cable is well supported Tools and Parts Required To install the Fibre Channel adapter in your system you need the following items e Small Phillips screwdriver e Logical Cable LC LC Fibre Channel cable this cable is not provided by Cisco Sy
43. dio or television reception try to correct the interference by using one or more of the following measures e Turn the television or radio antenna until the interference stops e Move the equipment to one side or the other of the television or radio e Move the equipment farther away from the television or radio e Plug the equipment into an outlet that is on a different circuit from the television or radio That is make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses Modifications to this product not authorized by Cisco Systems Inc could void the FCC approval and negate your authority to operate the product The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INC
44. e adapter Place the adapter component side up on a flat static protective surface and set any jumpers or switches as described by the adapter manufacturer if necessary When you install an adapter in the Content Engine be sure that it is completely and correctly seated in the PCI expansion slot before you power up the Content Engine Incomplete insertion might cause damage to the system board or the adapter To install the adapter carefully grasp the adapter by its top edge or upper corners align it with the PCI X slot 1 connector labeled 2 in Figure 4 4 and then press the adapter firmly into the expansion slot Reinstall the riser card Make sure that the riser card is fully seated in the riser card connector labeled 5 in Figure 4 4 on the system board Tighten the captive screw for expansion slot 1 Connect the required cables to the adapter If you have other hardware options to install do so now otherwise go to the Completing the Installation section on page 4 16 Preparing and Installing a Fibre Channel Adapter Fibre Channel is a high speed data transport technology used for mass storage and networking Fibre Channel technology is outlined in the SCSI 3 Fibre Channel Protocol SCSI FCP The Fibre Channel adapter uses a multimode shortwave optical interface for distances up to 1640 feet 500 meters It is a 2 gigabit Gb Fibre Channel device that supports data transfer rates up to 200 megabytes per se
45. e power supply connection All connections must be removed to de energize the unit Statement 1028 This unit is intended for installation in restricted access areas A restricted access area is where access can only be gained by service personnel through the use of a special tool lock and key or other means of security and is controlled by the authority responsible for the location Statement 37 To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables Statement 1021 This product relies on the building s installation for short circuit overcurrent protection Ensure that a fuse or circuit breaker no larger than 120 VAC 15A U S 240 VAC 10A international is used on the phase conductors all current carrying conductors Statement 13 This equipment must be grounded Never defeat the ground conductor or operate the equipment in the absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available Statement 1024 my Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 Chapter2 Preparing to Insta
46. e your installation reinstall the bezel reinstall the Content Engine cover and reconnect all cables that you disconnected earlier Follow the instructions in this section To maintain proper cooling and airflow install the Content Engine cover before turning on the Content Engine Operating the Content Engine for extended periods over 30 minutes with the Content Engine cover removed might damage Content Engine components Cisco Content Engine 511 and 566 Hardware Installation Guide aie D OL 5756 01 Chapter4 Installing Hardware Options Completing the Installation E Installing the Content Engine Cover and Bezel Complete the following steps to install the Content Engine cover and bezel Step1 Install the cover by placing it into position and sliding it forward Then tighten the captive screws labeled 1 in Figure 4 7 Caution Before sliding the cover forward make sure that the cover will properly engage the ledge at the front of the Content Engine Step2 Install the bezel a Align the hooks on the bottom of the bezel with the Content Engine b Press the bezel toward the Content Engine until it clicks into place Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 ESIN Chapter 4 Installing Hardware Options E Completing the Installation Figure 4 7 Installing the Content Engine Cover 115802 Step3 Install the Content Engine in the rack See the Ins
47. ents should be serviced only by an authorized service technician e If any of the following conditions occur unplug the product from the electrical outlet and replace the part or contact your authorized service provider The power cable extension cord or plug is damaged An object has fallen into the product Cisco Content Engine 511 and 566 Hardware Installation Guide 24 B OL 5756 01 Chapter 2 Preparing to Install the Content Engine Safety Guidelines W The product has been exposed to water The product has been dropped or damaged The product does not operate correctly when you follow the operating instructions Keep your system components away from radiators and heat sources Also do not block cooling vents Do not spill food or liquids on your system components and never operate the product in a wet environment Do not push any objects into the openings of your system components Doing so can cause fire or electric shock by shorting out interior components Use the product only with other Cisco approved equipment Allow the product to cool before removing covers or touching internal components Use the correct external power source Operate the product only from the type of power source indicated on the electrical ratings label If you are not sure of the type of power source required consult your service representative or local power company Use only approved power cables
48. equirements note 1 13 connector pinout 1 13 description 1 13 expansion bays description 1 17 expansion slots my Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 description 1 17 F Fibre Channel adapter connector 1 15 LEDs table 1 10 port description 1 12 specifications table 1 18 front panel control buttons table 1 7 figure 1 7 LEDs figure 1 8 LEDs table 1 8 functional description Content Engine 1 4 hard disk controller description 1 17 hard disk drive LED description 1 8 hard disk drives assigning SCSI IDs 4 16 installing 4 12 SCSI 4 12 serial ATA 4 12 specifications for CE 511 1 4 for CE 566 1 4 hardware troubleshooting 5 1 heat dissipation specifications 1 20 humidity maintenance guidelines 6 3 specifications 1 20 I O connectors 1 11 installation rack 3 6 tabletop 3 11 warnings 2 1 installing adapters 4 5 covers 4 17 hard disk drives 4 12 L LEDs back panel figure 1 9 back panel table 1 9 checking 3 14 OL 5756 01 Index E Cisco Content Engine 511 and 566 Hardware Installation Guide Em EE Index front panel figure 1 8 front panel table 1 8 line conditioners using 6 7 local area network Ethernet 1 2 magnetism preventing effects of 6 5 maintenance 6 1 to 6 6 memory specifications for CE 511 1 4 for CE 566 1 4 microprocessor description 1 17 MPEG A V decoder adapter connectors 1 12 1 15
49. er on LED on the front of the Content Engine 1s on Note You can install a circular disk over the power control button to prevent accidental manual power down This disk known as the power control button shield comes with the Content Engine Checking the LEDs When the Content Engine 1s up and running observe the front panel LEDs See the LED Indicators section on page 1 8 to verify that your system 1s operating properly Removing or Replacing a Content Engine A Warning Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 Warning Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 Cisco Content Engine 511 and 566 Hardware Installation Guide E OL 5756 01 Chapter 3 Installing the Content Engine Removing or Replacing a Content Engine IH To remove a Content Engine from your network power it down disconnect the power cords and network cables and physically remove the chassis from the rack The Content Engine is in constant communication with the router on your network thus when the router notices that the Content Engine is no longer responding to it the router stops sending requests to the Content Engine This 1s transparent to users If other Content Engines are attached to the router the router continues sending requests to the other Content Engines
50. eriod to bring it up to normal operating temperature before turning it on Failure to do so may cause damage to internal components particularly the hard disk drive e If intermittent system failures are noticed try reseating any socketed chips which might have become loose because of temperature fluctuations Cisco Content Engine 511 and 566 Hardware Installation Guide 62 B OL 5756 01 Chapter6 Maintaining the Content Engine Humidity Altitude Maintaining Your Site Environment Hi High humidity conditions can cause moisture migration and penetration into the system This moisture can cause corrosion of internal components and degradation of properties such as electrical resistance thermal conductivity physical strength and size Extreme moisture buildup inside the system can result in electrical shorts which can cause serious damage to the system Each system is rated to operate at 8 to 80 percent relative humidity with a humidity gradation of 10 percent per hour Buildings in which climate is controlled by air conditioning in the warmer months and by heat during the colder months usually maintain an acceptable level of humidity for system equipment However if a system 1s located in an unusually humid location a dehumidifier can be used to maintain the humidity within an acceptable range Operating a system at high altitude low pressure reduces the efficiency of forced and convection cooling and can result in elec
51. ete loss of power Uninterruptible Power Supplies Uninterruptible power supply UPS systems offer the most complete protection against variations in power because they use battery power to keep the system running when AC power is lost The battery is charged by the AC power while it is available so once AC power is lost the battery can provide power to the system for a limited amount of time from 15 minutes to an hour or so depending on the UPS system Cisco Content Engine 511 and 566 Hardware Installation Guide 01 5756 01 RE Chapter 6 Maintaining the Content Engine EE Using Power Protection Devices UPS systems range 1n price from a few hundred dollars to several thousand dollars with the more expensive units allowing you to run larger systems for a longer period of time when AC power 1s lost UPS systems that provide only 5 minutes of battery power let you conduct an orderly shutdown of the system but are not intended to provide continued operation Surge protectors should be used with all UPS systems and the UPS system should be Underwriters Laboratories UL safety approved Cisco Content Engine 511 and 566 Hardware Installation Guide os B OL 5756 01 A A V ports description 1 12 AC power receptacle 1 12 AC power cords connecting 3 13 adapters description 1 17 installing 4 5 altitude guidelines 6 3 specifications 1 20 back panel LEDs figure 1 9 LEDs table 1 9 ports table 1 12 bay
52. ezpe enstvo Nach dzate sa v situ cii s nebezpe enstvom razu Pred pr cou na akomko vek vybaven si uvedomte nebezpe enstvo s visiace s elektrick mi obvodmi a obozn mte sa so tandardn mi opatreniami na predch dzanie razom Pod a sla na konci ka d ho upozornenia vyh adajte jeho preklad v prelo en ch bezpe nostn ch upozorneniach ktor s prilo en k zariadeniu USCHOVAJTE SI TENTO N VOD Cisco Content Engine 511 and 566 Hardware Installation Guide zs OL 5756 01 I Preface Obtaining Documentation E Obtaining Documentation Cisco com Cisco documentation and additional literature are available on Cisco com Cisco also provides several ways to obtain technical assistance and other technical resources These sections explain how to obtain technical information from Cisco Systems You can access the most current Cisco documentation at this URL http www cisco com univercd home home htm You can access the Cisco website at this URL http www cisco com You can access international Cisco websites at this URL http www cisco com public countries_languages shtml Ordering Documentation You can find instructions for ordering documentation at this URL http www cisco com univercd cc td doc es_inpck pdi htm You can order Cisco documentation in these ways e Registered Cisco com users Cisco direct customers can order Cisco product documentation from the Ordering tool http www cisco c
53. fault the system tries to boot from the CD ROM If the CD ROM is not present the system boots from the integrated flash device A Caution When you handle static sensitive devices take precautions to avoid damage from static electricity For details on handling these devices see the Protecting Against Electrostatic Discharge section on page 2 6 Cisco Content Engine 511 and 566 Hardware Installation Guide aa B OL 5756 01 Chapter4 Installing Hardware Options Installing Adapters W Installing an MPEG Decoder Adapter Complete the following steps to install an MPEG decoder adapter S Note The illustrations in this document might differ slightly from your hardware Step1 Review the safety information in the Safety Guidelines section on page 2 4 Step2 Power down the Content Engine and peripheral devices Step3 Disconnect the power cord and then all external cables from the Content Engine Step4 Remove the Content Engine cover N Note It might be easier to route the cables before you install the adapter Step5 Loosen the captive screw labeled 4 in Figure 4 3 located on the rear of the Content Engine adjacent to PCI X slot 1 and remove the expansion slot cover S Note PCI expansion slot covers must be installed on all vacant slots This maintains the electronic emissions characteristics of the Content Engine and ensures proper cooling of Content Engine components Cis
54. hapter1 Introducing the Content Engine EE Introduction Figure 1 1 CE 511 and CE 566 Front View 115770 cffe T tc a fects feeb CCEE P re ECEE P T elect EE i ECECLE E CELEC CEC no oe G PMLCL tet ER cee KELET was 066 F EEEEEEEEE S a 00 This guide describes the Content Engine models listed below Model Product Number Content Engine 511 CE 511 K9 Content Engine 566 CE 566A 144GB K9 The CE 511 and CE 566 are configured for AC input power and have a single AC input power supply The Content Engine comes with an integrated dual port Ethernet controller This controller provides an interface for connecting to 10 Mbps 100 Mbps or 1000 Mbps networks Content Engines have two 1OBASE T 1OOBASE TX 1000BASE TX Ethernet ports with RJ 45 receptacles Both Ethernet ports support autodetect speed mode and full duplex operation which enable simultaneous transmission and reception of data on the Ethernet LAN In addition the CE 566 is configured with one Ultra320 low voltage differential LVD small computer system interface SCSI connector for attaching the Cisco Storage Array The SCSI adapter is installed in Peripheral Component Interconnect Extended PCI X slot 2 on the back panel See Figure 1 2 Cisco Content Engine 511 and 566 Hardware Installation Guide 12 g OL 5756 01 Chapter1 Introducing the Content Engine Introduction W Figure 1 2 CE 566 Back Panel with S
55. imply a partnership relationship between Cisco and any other company 0406R Cisco Content Engine 511 and 566 Hardware Installation Guide Copyright 2004 Cisco Systems Inc All rights reserved Preface ix Document Objectives ix Audience x Document Organization x Document Conventions xi Obtaining Documentation xxi Cisco com xxi Ordering Documentation xxi Documentation Feedback xxii Obtaining Technical Assistance xxii Cisco Technical Support Website xxii submitting a Service Request xxiii Definitions of Service Request Severity xxiv Obtaining Additional Publications and Information xxiv CHAPTER 1 Introducing the Content Engine 1 1 Introduction 1 1 Content Engine 511 1 4 Content Engine 566 1 4 Functional Description 1 4 Content Delivery Network Component 1 5 Content Caching Device 1 5 Hardware Features 1 6 Front Panel Control Buttons 1 7 Cisco Content Engine 511 and 566 Hardware Installation Guide 01 5756 01 o EE Contents LED Indicators 1 8 Input Output Ports and Connectors 1 11 Ethernet Port 1 13 serial Port 1 13 SCSI Port 1 14 Fibre Channel Port 1 14 Video Port 1 15 specifications 1 17 Regulatory Compliance 1 20 Class A Warning Statements 1 22 VCCI Class A Warning for Japan 1 22 Class A Notice for Taiwan and Other Traditional Chinese Markets 1 22 Class A Warning for Hungary 1 23 CHAPTER 2 Preparing to Install the Content Engine 2 1 safety Warnings 2 1 safety Guidelines 2 4 General Precautions
56. in which your network is minimally impaired or for which you require product information After you describe your situation the TAC Service Request Tool provides recommended solutions If your issue is not resolved using the recommended resources your service request is assigned to a Cisco TAC engineer The TAC Service Request Tool is located at this URL http www cisco com techsupport servicerequest For S1 or S2 service requests or if you do not have Internet access contact the Cisco TAC by telephone S1 or S2 service requests are those in which your production network is down or severely degraded Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly To open a service request by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EMEA 32 2 704 55 55 USA 1 800 553 2447 For a complete list of Cisco TAC contacts go to this URL http www cisco com techsupport contacts Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 E Preface E Obtaining Additional Publications and Information Definitions of Service Request Severity To ensure that all service requests are reported in a standard format Cisco has established severity definitions Severity 1 S1 Your network is down or there is a critical impact to your business operations You and Cisco will comm
57. it all necessary resources around the clock to resolve the situation Severity 2 S2 Operation of an existing network is severely degraded or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products You and Cisco will commit full time resources during normal business hours to resolve the situation Severity 3 S3 Operational performance of your network is impaired but most business operations remain functional You and Cisco will commit resources during normal business hours to restore service to satisfactory levels Severity 4 S4 You require information or assistance with Cisco product capabilities installation or configuration There is little or no effect on your business operations Obtaining Additional Publications and Information Information about Cisco products technologies and network solutions is available from various online and printed sources e Cisco Marketplace provides a variety of Cisco books reference guides and logo merchandise Visit Cisco Marketplace the company store at this URL http www cisco com go marketplace e The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as ordering and customer support services Access the Cisco Product Catalog at this URL http cisco com univercd cc td doc pcat e Cisco Press publishes a wide range of general networking training and certification titles Bo
58. kan veroorzaken Voordat u aan enige apparatuur gaat werken dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico s en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd wilt raadplegen BEWAAR DEZE INSTRUCTIES Varoitus T RKEIT TURVALLISUUSOHJEITA T m varoitusmerkki merkitsee vaaraa Tilanne voi aiheuttaa ruumiillisia vammoja Ennen kuin k sittelet laitteistoa huomioi s hk piirien k sittelemiseen liittyv t riskit ja tutustu onnettomuuksien yleisiin ehk isytapoihin Turvallisuusvaroitusten k nn kset l ytyv t laitteen mukana toimitettujen k nnettyjen turvallisuusvaroitusten joukosta varoitusten lopussa n kyvien lausuntonumeroiden avulla S ILYT N M OHJEET Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 HEZ Preface ps Document Conventions Attention IMPORTANTES INFORMATIONS DE S CURIT Ce symbole d avertissement indique un danger Vous vous trouvez dans une situation pouvant entrainer des blessures ou des dommages corporels Avant de travailler sur un equipement soyez conscient des dangers li s aux circuits lectriques et familiarisez vous avec les procedures couramment utilis es pour eviter les accidents Pour prendre connaissance des traductions des avertissements figur
59. ll the Content Engine Safety Warnings W Warning Do not work on the system or connect or disconnect cables during periods of lightning activity Statement 1001 Warning Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals Statement 43 Warning When installing or replacing the unit the ground connection must always be made first and disconnected last Statement 1046 Warning The safety cover is an integral part of the product Do not operate the unit without the safety cover installed Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards Statement 117 Warning Blank faceplates and cover panels serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and rear covers are in place Statement 1029 Warning There is the danger of explosion if the battery is replaced incorrectly Replace the battery only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer
60. nd 566 Hardware Installation Guide 01 5756 01 RE EE Contents Electrostatic Discharge 6 4 Electromagnetic and Radio Frequency Interference 6 5 Magnetism 6 5 Power Source Interruptions 6 6 Using Power Protection Devices 6 7 surge Protectors 6 7 Line Conditioners 6 7 Uninterruptible Power Supplies 6 7 INDEX Cisco Content Engine 511 and 566 Hardware Installation Guide KEN OL 5756 01 Preface This preface describes who should read the Cisco Content Engine 511 and 566 Hardware Installation Guide how 1t 15 organized and its document conventions This preface contains the following sections e Document Objectives page ix e Audience page x e Document Organization page x e Document Conventions page xi e Obtaining Documentation page xx1 e Obtaining Documentation page xx1 e Documentation Feedback page xxii e Obtaining Technical Assistance page xxii e Obtaining Additional Publications and Information page xxiv Document Objectives This installation guide explains how to prepare your site for installation how to install a Content Engine in an equipment rack and how to maintain and troubleshoot the system hardware After completing the hardware installation procedures covered in this guide you will then use the appropriate companion publications to configure your system See the Obtaining Documentation section on page xxi Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 ix
61. nd CE 566 Back Panel Ports and Receptacles 115773 AC power receptacle Mouse connector Keyboard connector Ethernet 1 receptacle Ethernet 2 receptacle USB ports not supported md SGI GO co 0O A N Video connector Serial connector S Note Cisco ACNS software does not support the use of a keyboard or mouse PS 2 or USB with the Content Engine However keyboard and mouse are supported by the BIOS for power on self test POST and the configuration setup utility Connecting Power and Booting the System Follow these steps to connect power to the Content Engine Step1 Review the information in the Safety Warnings section on page 2 1 Step2 Plug the AC power cord into the power cord receptacle at the rear of the Content Engine See Figure 3 9 Step3 Connect the other end of the power cord to a power source at your installation site Cisco Content Engine 511 and 566 Hardware Installation Guide 01 5756 01 MEEN Chapter 3 Installing the Content Engine EE Checking the LEDs Step4 Power up all externally connected devices Step5 Press the power control button on the front of the Content Engine The system should begin booting Once the operating system boots you are ready to initialize the basic software configuration Refer to the software configuration guide or user guide that shipped with your system S Note While the Content Engine is powering up the green pow
62. nnecting Cables page 3 12 e Connecting Power and Booting the System page 3 13 e Checking the LEDs page 3 14 e Removing or Replacing a Content Engine page 3 14 Before you begin the installation read the Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series document that shipped with your chassis gt Warning Read the installation instructions before connecting the system to the power source Statement 1004 Tools and Parts Required A sliding rail rack mount kit and cable management assembly is included in your shipping container accessory box The rack mount kit is suitable for mounting CE 511 and CE 566 units in 19 inch 48 26 cm 4 post equipment racks Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 Rr Chapter 3 Installing the Content Engine ME Installing a CE 511 or CE 566 Unit Angle brackets for mounting CE 511 and CE 566 units in a 2 post rack are also included in your shipping container accessory box You need the following parts and tools to install the Content Engine in a rack e Flat blade screwdriver e Phillips screwdriver e One rack mount kit e Documentation Installing a CE 511 or CE 566 Unit Place the unit in the desired location You can mount it in a rack for your convenience or place it on a solid stable surface If you do not plan to install the unit in an equipment rack proceed to the Installing the Chassis on
63. ns Table 1 10 CE 511 and CE 566 Hardware Specifications continued Specification Description Fibre Channel adapter MPEG A V decoder adapter Power supply e Bus type Fiber optic media shortwave 50 micron e Bus transfer rate 2 gigabits per second Gbps maximum at half duplex and 4 Gbps at full duplex e Protocols Supports FCP SCSI protocol Video specifications e S N 2 10 kHz to 4 2 MHz Y 65 dB rms Pb 70 dB rms Pr 70 dB rms e Frequency response 0 to 4 0 MHz 2 dB e Sync tip 40 IRE 4 e Luma nonlinearity 5 e Audio specifications e S PDIF PCM or compressed audio coding 3 AC 3 bitstream out 75 ohm 0 5 V p p 20 Rise and fall time gt 0 4 microseconds measured from 10 to 90 e Analog Jumper selectable balanced or unbalanced audio balanced 4 dBm Frequency response 20 Hz to 22 kHz 0 5 dB Reference level 0 5 V p p 10 THD n 20 Hz to 22 kHz lt 0 5 1 AC input Cisco Content Engine 511 and 566 Hardware Installation Guide EE OL 5756 01 Chapter1 Introducing the Content Engine Specifications W Table 1 10 CE 511 and CE 566 Hardware Specifications continued Specification Description Dimensions e Height 1 75 in 1 RU 44 mm e Depth 20 in 508 mm e Width 16 69 in 430 mm Weight Maximum weight 28 lb 12 7 kg depending on your configuration Electrical input e Sine wave input 47 63 Hz required e
64. of the requested object 1n storage the Content Engine sends the user the object 01 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide j Chapter1 Introducing the Content Engine Hardware Features Note Otherwise the Content Engine simultaneously obtains the requested objects from the web server stores a copy of the objects caches them and forwards the objects on to the user You can also configure your Content Engine as a proxy server that acts as a network gateway device which is optimized to retrieve content on behalf of web clients Direct proxy routing is known as nontransparent caching because the web clients and media players in the network are configured to explicitly point to the Content Engine that is acting as the proxy server Unlike transparent caching nontransparent caching is possible even if your network does not support Cisco IOS software and the WCCP In nontransparent caching cases the Content Engine sends the content to the web client from its local storage if the requested content is already available at that location cache hit If the requested content is not already stored in the Content Engine s local cache cache miss the Content Engine retrieves the requested content from the origin server stores a local copy of the content if the content is cacheable and sends the requested content to the web client When the Content Engine receives subsequent requests for the s
65. om en US partner ordering index shtml e Nonregistered Cisco com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters California USA at 408 526 7208 or elsewhere in North America by calling 1 800 553 NETS 6387 OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy Preface EE Documentation Feedback Documentation Feedback You can send comments about technical documentation to bug doc cisco com You can submit comments by using the response card 1f present behind the front cover of your document or by writing to the following address Cisco Systems Attn Customer Document Ordering 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments Obtaining Technical Assistance For all customers partners resellers and distributors who hold valid Cisco service contracts Cisco Technical Support provides 24 hour a day award winning technical assistance The Cisco Technical Support Website on Cisco com features extensive online support resources In addition Cisco Technical Assistance Center TAC engineers provide telephone support If you do not hold a valid Cisco service contract contact your reseller Cisco Technical Support Website The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies The website 1s
66. on som kan f re til skade pa person For du begynner arbeide med noe av utstyret m du vere oppmerksom p farene forbundet med elektriske kretser og kjenne til standardprosedyrer for forhindre ulykker Bruk nummeret i slutten av hver advarsel for finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten TA VARE P DISSE INSTRUKSJONENE Aviso INSTRU ES IMPORTANTES DE SEGURAN A Este s mbolo de aviso significa perigo Voc est em uma situa o que poder ser causadora de les es corporais Antes de iniciar a utiliza o de qualquer equipamento tenha conhecimento dos perigos envolvidos no manuseio de circuitos el tricos e familiarize se com as pr ticas habituais de preven o de acidentes Utilize o n mero da instru o fornecido ao final de cada aviso para localizar sua tradu o nos avisos de seguran a traduzidos que acompanham este dispositivo GUARDE ESTAS INSTRU ES jAdvertencia INSTRUCCIONES IMPORTANTES DE SEGURIDAD Este simbolo de aviso indica peligro Existe riesgo para su integridad fisica Antes de manipular cualquier equipo considere los riesgos de la corriente el ctrica y familiaricese con los procedimientos estandar de prevenci n de accidentes Al final de cada advertencia encontrara el numero que le ayudara a encontrar el texto traducido en el apartado de traducciones que acompana a este dispositivo GUARDE ESTAS INSTRUCCIONES Cisco Content Engine 511 and 56
67. ons MPEG A V decoder adapter the Fibre Channel adapter and hard disk drives Chapter 5 Troubleshooting Describes troubleshooting procedures for the the System hardware installation Hardware Chapter 6 Maintaining the Contains the procedures for keeping your Content Engine Content Engine in good condition Document Conventions Command descriptions use the following conventions Convention Description boldface font Commands and keywords are in boldface italic font Variables for which you supply values are in italics L Elements in sguare brackets are optional xly z Alternative keywords are grouped in braces and separated by vertical bars Ixly1z Optional alternative keywords are grouped in brackets and separated by vertical bars string A nonquoted set of characters Do not use quotation marks around the string or the string will include the quotation marks OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy Preface EE Document Conventions Screen examples use the following conventions Convention Description screen font Terminal sessions and information the system displays are in screen font boldface screen Information you must enter is in boldface screen font font italic screen Variables for which you supply values are in italic screen font font A The symbol represents the key labeled Control for
68. or see Figure 1 13 is an LC style connector that supports nonoptical fibre conductive nonOFC multimode fiber optic cabling using a small form factor SFF fiber optic transceiver module The Fibre Channel adapter uses LC LC Fibre Channel cables The total cable length should not exceed 1640 feet 500 meters Fibre Channel cables are not supplied by Cisco Systems Figure 1 13 Fibre Channel Connector The CE 511 and CE 566 support one optional MPEG A V decoder adapter that has one audio and video input output port Figure 1 14 shows the following five connectors for the audio and video input output port e 3 BNC connectors for YUV RGB and composite video output e Mini XLR 8 pin connector for Sony Philips Digital Interface S PDIF and analog stereo audio output e Mini XLR 8 pin connector for video graphics array VGA output OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy Chapter1 Introducing the Content Engine EE Hardware Features Figure 1 14 Video Input Output Connectors Table 1 8 provides the pinout for the audio output mini XLR 8 pin connector and Table 1 9 provides the pinout for the VGA output mini XLR 8 pin connector Table 1 8 Pin Number Audio Output Connector Pinout Destination Audio left Ground Audio left Audio right Ground Audio left Ground CO ALA BB WN E Table 1 9 Pin Number S
69. orkbench or tabletop ensure that the surface is clean and in a safe location and that you have considered the following e The chassis should be installed off the floor Dust that accumulates on the floor is drawn into the interior of the chassis by the cooling fans Excessive dust inside the Content Engine can cause overtemperature conditions and component failures e There must be approximately 19 inches 48 26 cm of clearance at the front and rear of the chassis for accessing network cables or equipment e The Content Engine must receive adequate ventilation it is not being installed in an enclosed cabinet where ventilation is inadequate Follow these steps to install the Content Engine on a workbench or tabletop Remove any debris and dust from the tabletop or workbench as well as from the surrounding area Also make sure that your path between the Content Engine and its new location is unobstructed Attach the rubber feet to the bottom of the chassis The rubber feet have an adhesive backing Peel the protective tape off the adhesive and stick the feet to the bottom of a clean chassis surface Place one foot in each corner Place the chassis on the tabletop or workbench Ensure that no exhaust air from other equipment will be drawn into the chassis Also ensure that there is adequate clearance at the front and rear of the chassis OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy Chapter 3
70. pen or the end of a straightened paper clip to press the button Note This is a hardware reset button and does not restore the device to the factory default software settings Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EEN Chapter1 Introducing the Content Engine EE Hardware Features LED Indicators Figure 1 6 shows the location of front panel LEDs and Table 1 4 describes their function Figure 1 6 Front Panel LEDs Co y j TTT IP DO 000000000 000000000100000000000000000000000000000000000000000 00d a N r ORRE R RRR E o O IF q9 BOBIGISISISISISISISIBIBB SS E SS SSIS z 1 CD ROM drive activity 2 System error 3 System locator not supported on 4 Hard disk drive activity Content Engine models 5 Power Table 1 4 Front Panel LEDs LED Color State Description CD ROM drive Green On Indicates that the CD ROM drive is in use activity System error Amber On Indicates that a system error has occurred Hard disk drive Green Flashing Indicates that the associated hard disk drive is in use activity Power Green On Indicates that power is flowing to the Content Engine Flashing Indicates that the Content Engine is in standby mode Figure 1 7 shows the location of back panel LEDs and Table 1 5 describes their function Cisco Content Engine 511 and 566 Hardware Installation Guide KEN OL 5756 01 Chapter1 Introducing
71. pnyeckux Lenen n 03HAKOMbTECL C NpaBunamn TeXHWKU Ge30nacHocTU ANA NpegOTBpalLeHUuA BO3MOMKHbIX HeC4aCTHbIX cnyyaeB Bocnonb3yWTecb HOMepoM 3aABNeHMA NPNuBeAeHHbIM B KOHLIe kaxnoro npeaynpexaeHna 4TOObI HANTU ero NepeBeAeHHbIN BapunaHT B nepesoge npeaynpexgeHuu no 6esonacHocT mnpunnaraemom K gaHHOMY YCTPOVICTBY COXPAHUTE 3TU NHCTPYKUNN Cisco Content Engine 511 and 566 Hardware Installation Guide owt B OL 5756 01 I Preface Document Conventions E r ERWARTE eas teks BETIS SASH LIMA EAER EZA DMAED SIRS ER Ah FAAS EMI SMA AE LEER AIR eS a ee AA AS ASR RSS AA aE ICA VE AR TFS RS HAA Ze ZS rOBSeiitesey ER DART AAFKE FHT SELOOFSES EAM MAENTHIET FE OMVYIRUMERATI C SL SBRABROGMREI FEL RHC SR IFRICBBLCCESL ZEOSHBRL SEBSROSBSCAIO RBIS TEM Translated Safety Warnings SELT E CHbLOTBSERCABLTAWUTCESLY 250 SR AN NA Ol dy esc ASS UEBUC FAA AA SAS JOIA Qe F Set aA MSC SHO SSS seo AM AI Se tda IS SB SIS HE Hg dE SNod ADS SASHA A SUL DHI v 2H do duetos 82010 0 SAS SA ASSE Hd oa Aveda de HAPS JOYNAL OL ANAL Arts SHordsAle Aviso INSTRUCOES IMPORTANTES DE SEGURANCA Este s mbolo de aviso significa perigo Voc se encontra em uma situa o em que h risco de les es corporais Antes de trabalhar com qualquer equipamento esteja ciente dos riscos que envolvem os circuitos el tricos e familiarize se com as pr ticas padr o de preven o de acidentes Use o n mero da declara o fornecido ao final de
72. provides the option to connect to an external Fibre Array device or SAN for added data storage capacity Audio video port on optional MPEG A V decoder adapter SAN storage area network RGB red green blue EU a AS ez VGA video graphics array e 3 BNC connectors for YUV RGB and composite video output e Mini XLR 8 pin connector for S PDIF and analog stereo audio output e Mini XLR 8 pin connector for VGA output BNC Bayonet Neill Concelman S PDIF Sony Philips Digital Interface my Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 Chapter1 Introducing the Content Engine Hardware Features E Ethernet Port The Content Engine comes with one integrated dual port Ethernet controller This controller provides an interface for connecting to 10 Mbps 100 Mbps or 1000 Mbps networks and provides full duplex FDX capability which enables simultaneous transmission and reception of data on the Ethernet LAN To access the Ethernet port connect a Category 3 4 or 5 unshielded twisted pair UTP cable to the RJ 45 connector on the back of the device S Note The 100BASE TX 1000BASE TX Ethernet standard requires that the cabling in the network be Category 5 or higher Ethernet Port Connector Figure 1 10 shows the pin number assignments for the Ethernet RJ 45 port Figure 1 10 Ethernet Port Connector Activity LED Link LED green green 8 1 Serial Port
73. r6 Maintaining the Content Engine Maintaining Your Site Environment Temperature Temperature extremes can cause a variety of problems including premature aging and failure of chips or mechanical failure of devices Extreme temperature fluctuations can cause chips to become loose in their sockets and can cause expansion and contraction of disk drive platters resulting in read or write data errors To minimize the negative effects of temperature on system performance follow these guidelines e Ensure that the system is operated in an environment no colder than 50 F 10 C or hotter than 95 F 35 C e Ensure that the system has adequate ventilation Do not place it within a closed in wall unit or on top of cloth which can act as insulation Do not place it where it will receive direct sunlight particularly in the afternoon Do not place it next to a heat source of any kind including heating vents during winter Adequate ventilation is particularly important at high altitudes System performance may not be optimum when the system is operating at high temperatures as well as high altitudes e Make sure that all slots and openings on the system remain unobstructed especially the fan vent on the back of the system e Clean the system at regular intervals to avoid any buildup of dust and debris which can cause a system to overheat e If the system has been exposed to abnormally cold temperatures allow a 2 hour warm up p
74. s description 1 17 INDEX C cables connecting 3 12 cabling requirements Ethernet standard note 1 13 caching web traffic 1 5 cautions description of xii CD eject button description 1 7 CD ROM drive LED description 1 8 Class A warnings 1 22 connections cables 3 12 power 3 13 troubleshooting 5 2 connectors and ports description 1 11 to 1 15 console connecting to port 3 12 Content Delivery Network description 1 5 OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy EE Index Content Engine back panel 1 11 Class A warnings 1 22 front panel 1 7 functional description 1 4 installing 3 2 installing in a 2 post rack 3 3 3 4 maintaining 6 1 regulatory compliance 1 20 removing or replacing 3 14 control buttons front panel 1 7 conventions document xi corrosion preventing damage 6 4 covers installing 4 17 removing 4 1 D dimensions Content Engine 1 19 disk drives See hard disk drives document conventions xi dust preventing damage 6 3 electrical input specifications 1 19 electromagnetic interference See EMI electrostatic discharge See ESD EMI preventing effects of 6 5 environment maintaining 6 1 ESD preventing damage 2 6 6 4 Ethernet 1 activity LED 1 9 Ethernet 1 link LED 1 9 Ethernet 1 port 1 12 Ethernet 2 activity LED 1 9 Ethernet 2 link LED 1 9 Ethernet 2 port 1 12 Ethernet connections 3 12 Ethernet controller 1 2 1 13 Ethernet ports cabling r
75. s instructions Statement 1015 Warning Ultimate disposal of this product should be handled according to all national laws and regulations Statement 1040 Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 BENE Chapter2 Preparing to Install the Content Engine EE Safety Guidelines A Warning To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety e This unit should be mounted at the bottom of the rack if it is the only unit in the rack e When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack e Ifthe rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack Statement 1006 Safety Guidelines To reduce the risk of bodily injury electrical shock fire and damage to the equipment observe the following precautions General Precautions Observe the following general precautions for using and working with your system e Observe and follow service markings Do not service any Cisco product except as explained in your system documentation Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock Components inside these compartm
76. s and cards Protecting the system from corrosive elements is especially important in moist and salty environments which tend to promote corrosion Also as a further deterrent to corrosion the system should not be used in extreme temperatures as explained in the Temperature section on page 6 2 Electrostatic Discharge Electrostatic discharge ESD results from the buildup of static electricity on the human body and certain other objects This static electricity is often produced by simple movements such as walking across a carpet ESD is a discharge of a static electrical charge that occurs when a person whose body contains such a charge touches a component in the system This static discharge can cause components especially chips to fail ESD is a problem particularly in dry environments where the relative humidity is below 50 percent To reduce the effects of ESD you should observe the following guidelines e Wear a grounding wrist strap If a grounding wrist strap is unavailable touch an unpainted metal surface on the chassis periodically to neutralize any static charge e Keep components in their antistatic packaging until they are installed e Avoid wearing clothing made of wool or synthetic materials Cisco Content Engine 511 and 566 Hardware Installation Guide Moa B OL 5756 01 Chapter6 Maintaining the Content Engine Maintaining Your Site Environment W Electromagnetic and Radio Frequency Interference
77. ss A Information Product when used in residential environment it may cause radio freguency interference under such circumstances the user may be requested to take appropriate countermeasures Statement 257 ec He A isz ASA alZeon CEERGPEAE ORES ARAB TES PAA S RE KR RL SHER my Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 Chapter1 Introducing the Content Engine Class A Warning Statements Class A Warning for Hungary A Warning Figyelem This equipment is a class A product and should be used and installed properly according to the Hungarian EMC Class A requirements MSZEN55022 Class A equipment is designed for typical commercial establishments for which special conditions of installation and protection distance are used Statement 256 Figyelmeztet s a felhaszn l i k zik nyv sz m ra Ez a berendez s A oszt ly term k felhaszn l s ra s zembe helyez s re a magyar EMC A oszt ly k vetelm nyeknek MSZ EN 55022 megfeleloen ker lhet sor illetve ezen A oszt ly berendez sek csak megfelelo kereskedelmi forr sb l sz rmazhatnak amelyek biztos tj k a megfelelo speci lis zembe helyez si k r lm nyeket s biztons gos zemel si t vols gok alkalmaz s t OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide Em Chapter1 Introducing the Content Engine Ex Class A Warning Statements Cisco Con
78. stems you must order it separately Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EN Chapter 4 Installing Hardware Options ME Installing Adapters Installing the Fibre Channel Adapter Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 To install the Fibre Channel adapter follow these steps Check the system board and locate the correct PCI X slot for the Fibre Channel card Power down any connected peripheral devices and then power down the Content Engine Disconnect the power cords Remove the cover See the Removing the Cover and Bezel section on page 4 1 Remove the expansion slot cover See Figure 4 3 Align the adapter with the slot 2 connector on the riser card Carefully press the adapter into the expansion slot until it is fully seated and secure See Figure 4 4 Reinstall the riser card Make sure that the riser card is fully seated in the riser card connector on the system board Connect one end of an LC LC Fibre Channel cable to the optical interface connector on the Fibre Channel adapter card Connect the other end to a Fibre Channel device Carefully install and secure the cover See the Completing the Installation section on page 4 16 Connect the power cables Power on all external Fibre Channel devices then power on the Content Engine Verify the installation by checking the LEDs
79. system immediately and disconnect it from the electrical outlet Leaving the system on may cause problems when the power is restored all other appliances left on in the area can create large voltage spikes that can damage the system Cisco Content Engine 511 and 566 Hardware Installation Guide res B OL 5756 01 Chapter6 Maintaining the Content Engine Using Power Protection Devices E Using Power Protection Devices A number of devices are available that protect against power problems such as power surges transients and power failures The following subsections describe some of these devices Surge Protectors Surge protectors are available in a variety of types and usually provide a level of protection commensurate with the cost of the device Surge protectors prevent voltage spikes such as those caused during an electrical storm from entering a system through the electrical outlet Surge protectors however do not offer protection against brownouts which occur when the voltage drops more than 20 percent below the normal AC line voltage level Line Conditioners Line conditioners go beyond the overvoltage protection of surge protectors Line conditioners keep a systems AC power source voltage at a fairly constant level and therefore can handle brownouts Because of this added protection line conditioners cost more than surge protectors up to several hundred dollars However these devices cannot protect against a compl
80. t Content Engines with Cisco ACNS 5 x software are deployed in conjunction with a Content Distribution Manager to create a centrally managed ACNS network The ACNS solution offers accelerated content delivery hosting content replication video streaming and other content based services The ACNS solution addresses the need to distribute and receive high bandwidth media rich content across the Internet or an intranet without performance losses or content delivery delays Content Caching Device Cisco Content Engines with Cisco ACNS software installed accelerate content delivery and optimize bandwidth usage by transparently caching frequently accessed content and fulfilling content requests locally rather than traversing the Internet or intranet to a distant server farm each time a request 15 made The Content Engine works 1n tandem with a router to handle web traffic including user requests to view pages and graphics objects on World Wide Web servers whether internal or external to your network To deploy Cisco Content Engines with Cisco ACNS software within your existing network your network must support Cisco IOS software and the Web Cache Communication Protocol WCCP WCCP transparently redirects HTTP requests to a Content Engine and the Content Engine responds to those requests For example when a user requests an object from a web server the router first sends the request to a Content Engine If the Content Engine has a copy
81. t Engine for more than 10 minutes without either a hard disk drive or a filler panel installed in each bay Inspect the new drive for any signs of damage Review the information in the Safety Warnings section on page 2 1 and the Safety Guidelines section on page 2 4 Power down the Content Engine and peripheral devices and disconnect the power cord and all external cables Press the release tabs on the bezel and pull the bezel away from the Content Engine See Figure 4 2 Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 Chapter4 Installing Hardware Options Working with Hard Disk Drives W Step5 Install the hard disk drive in the bay a Align the drive assembly see Figure 4 5 with the guide rails in the bay b Gently push the drive assembly into the drive bay until the drive connects to the backplane c Check the hard disk drive status LED to verify that the hard disk drive is operating properly If the amber hard disk drive status LED for a drive is lit continuously that individual drive is faulty and needs to be replaced If the green hard disk drive activity LED is flashing the drive is being accessed Figure 4 5 Installing a SATA Hard Disk on CE 511 o 124005 SATA hard disk Hard dickdrive drive connector Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 ESEN Chapter 4 Installing Hardware Options E Working wi
82. talling a CE 511 or CE 566 Unit section on page 3 2 for instructions Step4 Connect all external cables and the power cord to the Content Engine and then plug the power cord into a properly grounded electrical outlet Cisco Content Engine 511 and 566 Hardware Installation Guide Pais B OL 5756 01 CHAPTER Troubleshooting the System Hardware If your system 1s not working as expected begin troubleshooting using the procedures in this chapter This chapter guides you through some initial checks and procedures that can solve basic system problems This chapter contains the following sections e Checking the Basics page 5 1 e Checking Connections and Switches page 5 2 Checking the Basics Step 1 Step 2 The following procedure leads you through the checks necessary to solve some basic system problems Was an alert message issued by the system software Yes Check the component named in the alert message No Go to Step 2 Visually inspect the chassis Is the system wet or damaged Yes Liquid spills splashes and excessive humidity can cause damage to the system If an external device such as an external drive gets wet contact your service representative for instructions See the Obtaining Technical Assistance section on page xxii OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy Chapter5 Troubleshooting the System Hardware Checking Connections and Switches
83. te Meaning Green On Power is on Amber On Green On Fibre Channel adapter is online Amber Off Green Off Signal has been acquired The Fibre Channel Amber On adapter firmware is performing or waiting to perform Fibre Channel loop initialization Green Off Loss of synchronization Amber Flashing Green Flashing Firmware error Amber Flashing Note The MPEG A V decoder adapter does not have any LEDs Cisco Content Engine 511 and 566 Hardware Installation Guide KEN OL 5756 01 Chapter1 Introducing the Content Engine Hardware Features E Input Output Ports and Connectors Your Content Engine supports the following I O connectors on the back of the device e Ethernet connectors e Serial connector e SCSI low voltage differential LVD connector CE 566 only e Fibre Channel connector on optional adapter e Video and audio connectors on optional adapter gt Warning To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltage TNV circuits LAN ports contain SELV circuits and WAN ports contain TNV circuits Some LAN and WAN ports both use RJ 45 connectors Use caution when connecting cables Statement 1021 Figure 1 9 shows the location of the Content Engine back panel ports and receptacles Figure 1 9 CE 511 and CE 566 Back Panel Ports and Receptacles NPAADODDDDODO E A a a o o o IL IL LILILILILILIL
84. tent Engine 511 and 566 Hardware Installation Guide EE OL 5756 01 CHAPTER Preparing to Install the Content Engine This chapter contains important safety information you should know before working with the Content Engine Use the following guidelines to ensure your own personal safety and to help protect your Content Engine from potential damage This chapter contains the following sections e Safety Warnings page 2 1 e Safety Guidelines page 2 4 Note Read the Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series document that came with your Content Engine before you begin the installation Safety Warnings Before you install the Content Engine observe the following safety warnings A Warning Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Cisco Content Engine 511 and 566 Hardware Installation Guide 01 5756 01 EXE Chapter2 Preparing to Install the Content Engine Safety Warnings A Warning gt Warning gt Warning gt Warning gt Warning gt Warning gt Warning Read the installation instructions before connecting the system to the power source Statement 1004 Before working on a system that has an on off switch turn OFF the power and unplug the power cord Statement 1 This unit might have more than on
85. th Hard Disk Drives Installing a Hard Disk Drive in the CE 566 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 To install a SCSI hard disk drive in CE 566 complete the following steps All hard disk drives being used in the Content Engine should have the same throughput speed rating Mixing hard disk drives with different speed ratings will cause all hard disk drives to operate at the lower throughput speed If your Content Engine has only one hard disk drive install it in the left drive bay To maintain proper system cooling do not operate the Content Engine for more than 10 minutes without either a hard disk drive or a filler panel installed in each bay Inspect the new drive for any signs of damage Review the information in the Safety Warnings section on page 2 1 and the Safety Guidelines section on page 2 4 Power down the Content Engine and peripheral devices and disconnect the power cord and all external cables Press the release tabs on the bezel and pull the bezel away from the Content Engine See Figure 4 2 Slide the drive tray out of the Content Engine Position the hard disk drive on the tray See Figure 4 6 Secure the hard disk drive using screws Slide the tray back into the Content Engine Connect the power and signal cables to the drive Replace the bezel my Cisco Content Engine 511 and 566 Hardware Installation Guide OL 57
86. th new and experienced users will benefit from these publications For current Cisco Press titles and other information go to Cisco Press at this URL http www ciscopress com Cisco Content Engine 511 and 566 Hardware Installation Guide EN OL 5756 01 I Preface Obtaining Additional Publications and Information W e Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments Each quarter Packet delivers coverage of the latest industry trends technology breakthroughs and Cisco products and solutions as well as network deployment and troubleshooting tips configuration examples customer case studies certification and training information and links to scores of in depth online resources You can access Packet magazine at this URL http www cisco com packet e iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue streamline their business and expand services The publication identifies the challenges facing these companies and the technologies to help solve them using real world case studies and business strategies to help readers make sound technology investment decisions You can access 1Q Magazine at this URL http www cisco com go iqmagazine e Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing
87. the Content Engine Hardware Features E Figure 1 7 Back Panel LEDs 115803 O 5 I i O a oe lia e qu JEJLILILILIL IL IL ILILILILILILILILILILILILILILILIL IL ILILILILIL IL Que q cO et A NOOSOOO00Soo00000o00000000000000 1 Ethernet 1 link 2 Ethernet 1 activity 3 Ethernet 2 activity 4 Ethernet 2 link Table 1 5 Back Panel LEDs Indicator Color State Description Ethernet 1 link Green On Indicates that the speed of the Ethernet LAN is 1000BASE TX Off Indicates that the speed of the Ethernet LAN is 10BASE T 100BASE TX Ethernet 1 activity Green Blinking Indicates that there is an active link connection on the 10 100 1000BASE T interface for Ethernet port 1 Ethernet 2 activity Green Blinking Indicates that there is an active link connection on the 10 100 1000BASE T interface for Ethernet port 2 Ethernet 2 link Green On Indicates that the speed of the Ethernet LAN is 1000BASE TX Off Indicates that the speed of the Ethernet LAN is 10BASE T 100BASE TX Figure 1 8 shows the LEDs for the Fibre Channel adapter and Table 1 6 describes their function Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 EEN Chapter1 Introducing the Content Engine EE Hardware Features Figure 1 8 Fibre Channel Adapter LEDs Note In the illustration the top LED is green and the bottom LED is amber Table 1 6 Fibre Channel Adapter LEDs LED Sta
88. tion tool 1 The right and left slide rails are identical OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide Em Chapter 3 Installing the Content Engine ME Installing a CE 511 or CE 566 Unit To install the CE 511 and CE 566 in the 4 post rack follow these steps Step 1 Select a 1 RU size location in the rack Starting with the right front side of the rack as viewed from the front of the Content Engine install a clip nut or cage nut in the top and bottom positions of the 1 RU location that you selected see Figure 3 4 and then install a clip nut or cage nut in the corresponding positions on the rear of the rack Repeat this step for the left front side of the rack and the corresponding location on the rear of the rack Figure 3 4 Installing Clip Nuts or Cage Nuts V OOOO O10 O10 09000900 11 A S i iS 83200 2 Clip nuts Step2 Remove the inner slide rails from the slide rail assemblies by pressing the release latches on the sides of the slide rail assemblies See Figure 3 5 Cisco Content Engine 511 and 566 Hardware Installation Guide EN OL 5756 01 Chapter 3 Installing the Content Engine Step 3 Installing a CE 511 or CE 566 Unit EH Figure 3 5 Removing the Inner Slide Rail N O N o 00 1 Slide rail assembly 2 Release latch 3 Inner slide rail Place an inner slide rail at the alignment marker labeled 1 in Figure 3 6 as indic
89. to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense The following information is for FCC compliance of Class B devices The equipment described in this manual generates and may radiate radio frequency energy If it is not installed in accordance with Cisco s installation instructions it may cause interference with radio and television reception This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules These specifications are designed to provide reasonable protection against such interference in a residential installation However there is no guarantee that interference will not occur in a particular installation Modifying the equipment without Cisco s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices In that event your right to use the equipment may be limited by FCC regulations and you may be required to correct any interference to radio or television communications at your own expense You can determine whether your equipment is causing interference by turning it off If the interference stops it was probably caused by the Cisco equipment or one of its peripheral devices If the equipment causes interference to ra
90. trical problems related to arcing and corona effects This condition can also cause sealed components with internal pressure such as electrolytic capacitors to fail or perform at reduced efficiency Each system is rated to operate at a maximum altitude of 6998 feet 2133 meters and can be stored at a maximum altitude of 15 000 feet 4570 meters Dust and Particles A clean operating environment can greatly reduce the negative effects of dust and other particles which act as insulators and interfere with the operation of a system s mechanical components Also in addition to regular cleaning you should follow these guidelines to deter contamination of the system equipment e Do not permit smoking anywhere near the system e Do not permit food or drink near the system e Use dust covers when the system is not in use e Close windows and outside doors to keep out airborne particles OL 5756 01 Cisco Content Engine 511 and 566 Hardware Installation Guide gy Chapter6 Maintaining the Content Engine E Maintaining Your Site Environment Corrosion The oil from a person s fingers or prolonged exposure to high temperature or humidity can corrode the gold plated edge connectors and pin connectors on various devices in the system This corrosion on system connectors is a gradual process that can eventually lead to intermittent failures of electrical circuits To prevent corrosion you should avoid touching contacts on board
91. uorescent lights Cisco Content Engine 511 and 566 Hardware Installation Guide OL 5756 01 g eso Chapter 6 Maintaining the Content Engine E Maintaining Your Site Environment Power Source Interruptions Systems are especially sensitive to variations in voltage supplied by the AC power source Overvoltage undervoltage and transients or spikes can erase data from memory or even cause components to fail To protect against these types of problems power cables should always be properly grounded and one or both of the following methods should be used e Use one of the power protection devices described in the Using Power Protection Devices section on page 6 7 e Place the system on a dedicated power circuit rather than sharing a circuit with other heavy electrical equipment In general do not allow the system to share a circuit with any of the following Copier machines Air conditioners Vacuum cleaners Space heaters Power tools Teletype machines Adding machines Laser printers Facsimile machines Any other motorized equipment Besides these appliances the greatest threats to a system s supply of power are surges or blackouts caused by electrical storms Whenever possible turn off the system and any peripherals and unplug them from their power sources during thunderstorms If a blackout occurs even a temporary one while the system is turned on turn off the

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