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Canon VB-H630D Owner's Manual

1. 06 Video Setting Video Size Quality and Frame Rate occccccoccccccncccccococcncnnnncnnnncnnnnos RTP Setting RTP Server Audio Multicast and RTP Streamino ooccccoccncconnnco Upload Setting HTTP FTP Upload and E mail Notification o coooooo Server Setting the Video Server Audio Server and HTTP Server ccccceees Event Setting Video Record Volume Detection External Device Output Input AUGIO Play DOC ANC TIMER E E E E E E E E Access Control Setting User Access Privileges oocccooccccocnccccnoconcnconcnnnonnnonons IPsec Setting IPSEC ccoconccconnocccnncocnnccnnnccnnnoconnonnnnncnnnnnnnnnnonnnnonnnnnnnnonannnnnnnnenons SSL TLS Setting HTTP Communication Encrypti0ON occccccccncccnnncnconcnocennncnnanonos 802 1X Network Port Authentication SettingS oooooncccccccnccnccnnncconcnnancncnonancnnnnnnnas Memory Card Memory Card Operations and SettingS oocccoconncconncconnnnnnnnnnnos Table of Contents Reboot Item Setting Items Requiring Rebooting occcococconccccncononcnononcnccnanononanonnos 83 Maintenance Viewing Current Settings Event Logs and Performing DVT UNE SIMA strains data 84 Chapter6 Admin Tools PACMAG IS SG aio AA 86 o ook eee cineca A 86 Pao VSI SMO FON arta 86 Panorama Erealon OOl setentas tetas ica 86 View ReSimic ion Selma TOO di ea 86 Hi a nn A ce teeta 87 Intelligent Func
2. Fa VE H6300 Files of type ESY Files tes o Cancel yy 2Fb VB H630D 3Fa VB H730F R VA HG30WF Detailed Information The camera specification file will be loaded and camera names listed will be displayed under Camera List Registered Name BiF VB H730F Host Name 192 168 100 1 LE Select Camera 3 Port 80 SSL Communications Disable Load camera specification file Camera List No Registered Name 1 B1F VB H 30F 1Fa VB H630VE ERE E Connecting to the Next Camera on the List E Camera list Fa VB H630D 2 Fb VB H630D Click Next to disconnect the camera currently 3Fa VB H730F connected and connect to the next camera on the list WP H5 3014 r s gel Select Camera evel P A Detailed Information Load camera specification file Camera List Mo Registered Name i BIF VB H730F 2 1Fa VB H630VE Registered Name Host Name Port S5L Communications Camera to be connected next E Note e The Select Camera dialog box will remain open unless the Camera Angle Setting Tool is shut down or the X at the top right of the dialog box is clicked Detailed Information e The camera list is discarded when the Camera Angle Setting Registered Name BF VB H730F P i Host Name 192 168 100 1 Tool is shut down Load the camera specification file the next Port 80 time you launch the Camera Angle Setting Tool SS Communications Disable E Note In Detailed Information information for the c
3. Exec Delete Certificate Display Server Certificate Details Exec Display Self CA Certificate Backup Restore Browse 1 Generate Certificate Signing Request Click Exec to create server private key and generate a certificate signing request Once processed the certificate signing request will appear in a separate window E Note Generating a certificate signing request takes time so it is recommended that you stop video transmission and upload processes 2 Display Certificate Signing Request Click Exec to view the details of the certificate signing request 3 Install Server Certificate Perform this operation to install a server certificate Click Browse to select the certificate file for installation then click Exec The certificate installed will take effect after rebooting 4 Install Intermediate Certificate Perform this operation to install an intermediate certificate Select the certificate file to be installed using the Browse button and click Exec The installed certificate will take effect after rebooting E Note To install an intermediate certificate and a primary intermediate certificate use a text editor or similar software to place them in the same file and install them as an intermediate certificate 5 Delete Certificate Click Exec to delete the certificate However if SSL communications are enabled the certificate cannot be deleted Set
4. Select all Date amp Time 05 23 00 23 47 05 23 00 23 47 05 23 00 12 36 05 23 00 12 31 05 23 00 12 31 05 23 00 09 12 05 23 00 06 17 05 23 00 06 12 05 23 00 06 12 05 23 00 04 55 05 23 00 04 53 05 23 00 04 53 05 23 00 03 19 05 23 00 03 15 05 23 00 03 15 05 22 23 54 49 05 22 23 54 45 3 4 5 6 Previous Ale Next le Open local file Save to local file Source Camera Internal Memory Filter W Show all logs 00 Type 10 Message Not specified W host 192 168 158 33 user root video jpg 2013 Specify type W host 192 168 158 33 user root prio 51 W Error m 3 W host 192 168 158 33 user root prio 51 W El Waming Gi 12 3 W host 192 168 158 33 user root video jpg 1121 MN El Information m 5 W host 192 168 158 33 user root prio 51 Specify code o Updated system settings a W host 192 168 158 33 user root prio 51 Date amp Time W host 192 168 158 33 user root video jpg 2330 Specify start date amp time W host 192 168 158 33 user root prio 51 W host 192 168 158 33 user root prio 51 Specify end date amp time 1 3 W host 192 168 158 33 user root video jpg 2823 12 31 23 50 59 B W host 192 168 158 33 user root prio 51 W host 192 168 158 33 user root prio 51 Apply filter 1 4 W host 192 168 158 33 user root video jpg 182 W host 192 168 158 33 user root prio 160 e W host 192 168 158 33 user root prio 160 Search for 1 5 W host 192 168 158 33 user root
5. File View Help Connect Administrator Password Enter the administrator password for the camera p 28 Enable SSL Communications checkbox select this checkbox to connect to the camera using SSL communications Normally SSL communications The Connection settings dialog box will appear are not used factory default setting p 77 Port set the HTTP port number to 80 443 or in the range of 1024 to 65535 Normally 80 factory default setting is used p 66 Select Camera 3 Click Yes at the following message B Camera Angle Setting Tool i O Starting camera angle setting Any viewers or recording software connected to the camera will be disconnected Are you sure you want to proceed E Do not show this message again No E Note When the Camera Angle Setting Tool connects to a camera the viewer and recording software connected to the camera excluding RTP connections are disconnected A live camera image from the connected camera will be displayed and the camera angle can be set r al Camera Angle Setting Tool 192 168 100 1 x File View Help Important e Access to one camera is restricted to 30 minutes The Camera Angle Setting Tool will be disconnected automatically after 30 minutes Reconnect if you do not complete camera angle settings within this time e One camera cannot be accessed by the Camera Angle Setting Tool from multiple PCs at
6. Memory Card Memory Card Operations and Settings p 80 When either the storage capacity of the memory card or the number of files that can be saved is reached you cannot save further video to the memory card If this happens delete any unneeded video files with the Recorded Video Utility e Image files when recording mode stream transmission failed to be sent due to network errors JPEG only e Video files when HTTP or FTP upload failed JPEG H 264 1 e Video files manually recorded by the user from the Admin Viewer JPEG H 264 1 e Video files recorded by External Device Input Volume Detection and the intelligent functions when an event occurs JPEG H 264 1 e Video files recorded using a timer JPEG H 264 1 e Log E Access to the Memory Card Use the Recorded Video Utility p 122 of the Admin Tools or FTP software not included to access the camera using the camera s IP address FTP Software Settings Address Camera IP address factory default setting 192 168 100 1 User ID Administrator user ID factory default setting root Password Administrator password factory default setting camera EN Important e When deleting a video using a method other than the Recorded Video Utility you must perform Recreate Video Management Information under Memory Card in the setting page p 81 e Canon will assume no liability for any accident or damage resulting from use of FTP software W Directory Struc
7. 22 Chapter 2 Initial Settings L Preparing the Camera for Use 1 Initial Setting Tool Installation 1 Initial Settings 24 Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera read this chapter and use the VB Initial Setting Tool to configure the IP address Installing the Necessary Software p 26 Performing Initial Settings for the Camera p 28 Checking Images When initial settings are complete access the camera via a web browser and check the image using the VB Viewer Checking the Camera Image p 29 Vv Installing the Camera Install the camera to suit the operating environment it will be used in Installation Guide Setting the Camera Angle Q9 GAD 2 MAD Use the Camera Angle Setting Tool to set the camera angle via PC operation Installing the Necessary Software p 26 Chapter 3 Camera Angle Setting Tool Configuring the Camera from the Setting Page The setting page lets you configure basic camera settings network operations user registration and access restrictions Chapter 5 Setting Page Using Admin Tools Admin Tools let you set viewing restrictions make preset settings and make settings for using intelligent functions In addition you can review logs to check on the camera s operation status Chapter 6 Admin Tools Admin Tools Preparing the Camera for Use Using
8. Q Q D 78 802 1X Network Port Authentication Settings The following can be set here e 802 1X Authentication Display the 802 1X authentication enable disable control and status e Authentication Method Set the authentication method used for 802 1X authentication e Certificate Information Display the certificate used for 802 1X authentication and the private key installation status e Certificate Management Manage the certificates and private keys used for 802 1X authentication 802 1X Authentication 1 802 1X Authentication Set 802 1X authentication to Disable or Enable If 802 1X Authentication is set to Enable and Exec is clicked Before changing the setting set 802 1X authentication to Disable is displayed below the setting items and all settings are disabled including changing the authentication method and installation deletion of certificates To change settings first set 802 1X Authentication to Disable and click Exec 2 Authentication Status Display the status of 802 1X authentication There are three types of status Authenticated Unauthenticated and Stop Authentication Method Authentication Method EAP MD5 v CITE S 1 Authentication Method Select from EAP MD5 EAP TLS EAP TTLS and EAP PEAP for the 802 1X authentication method 2 User Name Enter the user name used for authentication 3 Password
9. W Information Messages Message Explanation Connection closed by the camera The camera was disconnected Audio connection has been closed The video session has continued after the audio session was disconnected applicable to both transmission and reception Camera control gained Displayed when camera control is obtained You can operate the camera Camera control lost Displayed when camera control is released You cannot operate the camera until you get camera control privileges again Use the menu displayed by right clicking to exit the full When switched to full screen mode screen mode Recording to memory card aborted When recording to memory card was completed successfully The connection was terminated because the image has When the image was flipped during camera connection camera connection been flipped is terminated when an image is flipped The connection was terminated because the password When the password of the account used to connect to the camera was has been changed changed during camera connection and then any WV HTTP command was issued n fos Pan p Tilt t Zoom z IS Image Stabilizer Communicating with the camera normally value lees WE LU QUIZA n fos Pan p Tilt t Zoom z Communicating with the camera normally when Digital PTZ is enabled n fos Communicating with the camera normally when Digital PTZ is disabled List of Viewer Messages WE Warning Messages
10. http 192 168 100 1 A a Add Leam more about Intemet lorer ss Enhanced Configuration If you trust this website you can lower security settings for Add the site by adding it to the Trusted sites zone If you know baad this website is on your local intranet review help for instructions on adding the site to the local intranet zone instead Important adding this website to the Trusted sites zone will lower the security settings for all content from this web site for all applications including Intemet orer 2 Click Add The Trusted sites dialog box appears sn e0jeg 3 If selected clear the Require server verification https for all sites in this zone checkbox Trusted sites Exi You can add and remove websites from this zone All websites in this zone will use the zone s security settings Add this website to the zone http 192 168 100 1 i Websites http update microsoft com http windowsupdate com http windowsupdate microsoft com http go microsoft com j LLR Require server verification https for all sites in this zone Enter the IP address of the camera under Add this Web site to the zone and then click Add Note that even when the content block dialog box does not appear JavaScript is sometimes disabled under the standard security settings which may limit operations on the setting page and the Admin Viewer VB Viewer Regis
11. Description uploader mail normal 1 test 2 A040 Number of normal uploads Number of test uploads Shows the number of uploads executed A041 Number of uploads FTP info A136 Invalid upload setting HTTP notification only image mode notice Description http notice image mode invalid uploader set lt image gt forcibly A136 Meaning The notification only image mode setting in connection with HTTP upload is invalid The image mode was forcibly set Description uploader ftp normal 1 test 2 A041 Number of normal uploads 2 Number of test uploads Shows the number of uploads executed A137 Invalid upload setting E mail notification A042 Number of uploads HTTP info notice Description uploader http normal 1 test 2 A042 Description mode invalid uploader set lt none gt forcibly Number of normal uploads A137 Number of test uploads Meaning The e mail notification setting Is invalid E mail notification was forcibly disabled Shows the number of uploads executed A138 Invalid upload setting E mail notification A1 20 Resolution of upload destination name failed authentication mode notice notice Description authentication mode invalid uploader set A120 i PER Meaning The setting for e mail notification Meaning The name of the upload destination could authentication mode is invalid not be resolved SMTP_AUTH was forcibly set A121 Connection to upload destination f
12. ThirdPartySoftware E pdf Third Party Software License in the OpenSourceSoftware folder in the LICENSE folder on the Setup CD ROM Each module s license conditions are also available in the same folder Software under GPL and LGPL If you would like to obtain the source code under GPL LGPL please request the source code by sending an e mail to nvsossg canon co jp in either Japanese or English language with identification of the followings 1 Name of Canon product you purchased and version of the firmware therein and 2 Name of software modules of which you would like to obtain the source code The source code will be offered for at least three years from the date when you purchased the corresponding Canon product You may be required to pay the cost incurred for the source code distribution however the cost will in no event excess the cost incurred for physically performing the source code distribution Security Export Control This product is subject to security export control Therefore to export or carry it overseas may require an authorization by governmental agencies How to Read This Operation Guide User Manuals This camera comes with an Installation Guide and Operation Guide this manual included in the Setup CD ROM Installation Guide Included This guide provides notes and procedures on camera installation as well as the main camera specifications sections you should reference in
13. e The cropped position in the image display area will be reflected in full screen mode as well E Opening the Viewer PTZ Panel Click the Viewer PTZ button to display the viewer PTZ panel ALTO 2 21219 HELL Preview Frame Magnified display area Center of preview frame Video Size 480x270 The initial status of the Viewer PTZ panel shows the preview frame yellow occupying the entire image 143 JOMAIA GA JOMAlA UIWPY 144 E Adjusting the Preview Frame Size Drag the preview frame line to make the frame smaller and a magnified view of the image in the frame will be shown in the image display area Video Size 313x176 The preview frame turns blue when you drag it E Note The Viewer PTZ uses digital zoom so the higher the digital zoom ratio the lower the quality of the image becomes WE Moving the Preview Frame You can move the preview frame to the desired position Move by dragging Click within the preview frame and drag it over the subject that you want to see magnified The preview frame turns blue when you drag it Move by clicking Click a position outside of the preview frame and the preview frame will move to that position Click the subject that you want to see magnified Move using sliders 5560 5719 Wey LUZ You can pan tilt and zoom the displayed video using sliders E Note After changing the preview frame the image display area will continue to displ
14. xipueddy 05 128 Yes SA ESP Encryption Algorithm AES 06 128 Yes SA ESP Authentication HMAC_SHA1_96 Algorithm 07 128 Yes SA ESP Encryption Key 08 128 Yes outbound 09 128 Yes SA ESP Authentication Key 10 128 Yes outbound 11 128 Yes SA ESP SPI outbound 12 128 Yes SA ESP Encryption Key inbound 13 128 Yes ere SA ESP Authentication Key 14 128 Yes inbound 15 128 Yes SA ESP SPI inbound 16 128 Yes SA AH Authentication Algorithm HMAC_SHA1_96 17 128 Yes SA AH Authentication Key outbound 18 128 Yes SA AH SPI outbound 19 128 Yes SA AH Authentication Key 20 128 Yes inbound e Psec SA AH SPI inbound IPsec Auto Key Exchange IPsec Set 2 Auto Key Exchange Settings IPsec Set Disable IPsec SA Encryption Algorithm AES gt 3DES IPsec Mode Tunnel Mode IPSec SA Authentication HMAC_SHA1_96 Destination Py4 Address Algorithm Destination IPv6 Address IPsec SA Validity Period min 480 Source IPv4 Address ISAKMP SA Encryption AES gt 3DES Algorithm Source IPv6 Address ISAKMP SA Authentication SHA1 Security Protocol Algorithm 179 180 Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length IKE Pre Shared Key SA ESP Encryption Algorithm AES SA ESP Authentication Algorithm HMAC_SHA1_96 SA ESP Encryption Key outbound SA ESP Authentication Key outbound SA ESP SPI outb
15. Full Screen Mode button Live images are shown in full screen mode 5 Reconnect button The camera is reconnected 6 Audio Transmission button Displays the Audio Transmission panel 7 Audio Reception button Displays the Receive Audio panel 8 Slider for tilt This slider is used to control the tilt vertical movement of the camera 9 Slider for pan This slider is used to control the pan horizontal movement of the camera 10 Slider for zoom This slider is used to control the zoom ratio You can zoom in telephoto by moving the knob upwards or zoom out wide angle by moving the knob downwards 11 BLC Back Light Compensation button This button turns on off backlight compensation This control is effective when the image is dark due to backlight 12 Obtain Release Camera Control button This button is used to obtain release the camera control privileges 13 Information Field Information messages warning messages and error messages are shown to the user 14 Get a Snapshot button A still image from the moment of clicking is displayed in a new window 15 Memory Card Mount Status Icon Displays whether or not the memory card is mounted El memory card is mounted memory card is not mounted 16 Start Stop Memory Card Recording button Recording to the memory card starts if you have camera control privileges Click again to stop recording 17 Recorded Video Utility button The R
16. IPv4 Address Setting Method Select Manual or Auto DHCP in the address setting method If Manual is selected directly enter the values according to the environment in which the camera is used If Auto DHCP is selected the value automatically acquired from the DHCP server will be entered in IPv4 Address Subnet Mask and IPv4 Default Gateway Address 2 IPv4 Address If Manual is specified in 1 enter a fixed IP address 3 Subnet Mask If Manual is specified in 1 enter the designated subnet mask values for each network 4 IPv4 Default Gateway Address Enter an appropriate value if Manual is specified in 1 Be sure to set when connecting the camera to a different subnet from that of the viewer 5 AutolP set AutolP to Disable or Enable 6 IPv4 Address AutolP When Enable is selected in 5 an automatically set IP address is displayed EN Important e Contact your System Administrator for the IPv4 Address Subnet Mask and IPv4 Default Gateway Address e The camera s IP address cannot be set to an IP address that starts with 127 such as 127 0 0 1 If any of the IPv4 Address Subnet Mask or IPv4 Default Gateway Address settings is wrong network access may be disabled In this case see Performing Initial Settings for the Camera p 28 and use VB Initial Setting Tool to set the address again e The camera may become inaccessible from the active web bro
17. Preset camera settings can be applied or loaded when switching between Day Night Mode You can record video and logs when uploading fails and record video as JPEG or H 264 files to memory cards manual timer and event recording are supported Recorded Video Utility in Admin Tools allows you to search and play back recorded video The camera boasts a variety of intelligent functions that offer the wide array of detection options Moving object detection abandoned object detection removed object detection tempering detection passing detection volume detection By using the supplied network video recording software RM Lite you can record and display live images from up to four cameras In this manual memory card refers to the memory cards that can be used with the camera y S2 SD Camera Software Installed Software ME Admin Viewer VB Viewer See Chapter 7 Admin Viewer VB Viewer There are two types of Viewer the VB Viewer which can be used by Guest Users and the Admin Viewer for Administrators The VB Viewer allows users to configure basic camera controls and display images The Admin Viewer lets you monitor all camera controls and events EM Admin Tools See Chapter 6 Admin Tools The following tools for configuring camera settings and performing management functions are available e Privacy Mask Setting Tool Panorama Creation Tool View Restriction Setting Tool e Preset Sett
18. Select whether to enable time display over images If Enable is selected display time information will be displayed over images 5 Position of time display Select Upper left Upper right Lower left or Lower right for the position of time display information 6 Text display Select Display nothing Display designated string or Display camera name for the text string to display over images If Display designated string is selected the Text string display set in 8 will be displayed If Display camera name is selected the text string set in Camera Name alphanumeric characters under Camera will be shown p 53 7 Position of text display Select the position of text display from Upper left Upper right Lower left or Lower right 8 Text string display If Display designated string is selected in 6 Text display you can enter a text string of up to 15 ASCII Characters spaces and printable characters for superimposed display on the video 9 Color of text Select White Black Blue Cyan Green Yellow Red or Magenta for the color of text to be displayed over the image 10 Background color Select Black Blue Cyan Green Yellow Red Magenta or White for the color of the text background 11 Color depth of text and background Select Fill text and background color Make text transparent Make background transparent Mak
19. The reference volume level or above 50 0 Disabled Disable Disable None Disable Disable Disable Disable Normally Open Continuous 1 Normally Open Continuous 1 Enable Normally Open Disable Disable Disable None Disable Disable Disable Disable Disable Disable 50 Disable 177 xipueddy 178 Operation Mode Active Event Operation Inactive Event Operation Ongoing Active Event Operation Preset Video Record E mail Notification External Device Output for Active Event External Device Output for Inactive Event Audio Playback at Active Event Audio Playback at Inactive Event Sound Clip Volume Day Night Mode Switching Timer 1 Timer Event Start Time End Time Repeat Interval Video Record E mail Notification External Device Output Day Night Mode Switching e Timer 2 Timer Event Start Time End Time Repeat Interval Video Record E mail Notification External Device Output e Timer 3 Timer Event Start Time End Time Repeat Interval Video Record E mail Notification External Device Output Normally Open Disable Disable Disable None Disable Disable Disable Disable Disable Disable 50 Disable Disable 00 00 00 00 None Disable Disable Disable Disable Disable 00 00 00 00 None Disable Disable Disable Disable 00 00 00 00 None Disable Disable Disable Timer Event Start Time End Time Repeat Interval Video Record E m
20. 20 SA AH SPI inbound set the SA SPI value for inbound set a desired value in the range of 256 to 4294967295 Since this setting is used as an ID for identifying the SA be careful not to specify an inbound SPI whose value is already used in the SPI for another AH EN Important e Torun this camera with IPsec the communicating devices and network must be set beforehand Contact your System Administrator for these settings When connecting with IPsec set the camera IP address manually For IPv4 addresses use addresses set with Network gt IPv4 Address Setting Method gt Manual For IPv6 addresses use addresses set with Network gt IPv6 Address Manual If any setting is changed from the IPsec menu the camera may become inaccessible from the active web browser Check beforehand the precautions in Important in Reboot Item Setting Items Requiring Rebooting p 83 E Note If IPsec is used video transmission performance drops IPsec Setting IPsec 75 ep D Q Q D 76 SSL TLS Setting HTTP Communication Encryption The following can be set here e Certificates Create an SSL TLS certificate e Certificate Management Manage the SSL TLS certificate e Encrypted Communications set the encrypted communication Certificates 1 Create Self Signed Certificate After entering each of the following settings click Exec to create a self
21. Center Weighted M Shutter Speed Smart Shade Control You can set Smart Shade Control For details see Setting the Smart Shade Control p 145 Focus You can adjust focus For details see Setting the Focus p 146 Exposure You can adjust exposure For details see Setting the Exposure p 146 E Note The items for the Intelligent Function Setting Tool s Control for Admin will be grayed out if the Lock camera position checkbox is selected p 111 in the Intelligent Function Setting Tool 127 sj00 UIWPY 128 Chapter r Admin Viewer VB Viewer 1 Differences between the Admin Viewer and the VB Viewer 1 User Authorities and Camera Control Privileges L Viewer Startup and Operation L Camera Control and Obtaining Camera Control Privileges 1 Admin Viewer Operation and Settings 130 Overview of Viewer Accessing this viewer via a web browser allows you to display images and operate the camera Two types of viewer are available the Admin Viewer and the VB Viewer QO iO Major Differences Between the Admin Viewer and the VB Viewer e The operable ranges differ between the viewers Admin Viewer Users can use the administrative control functions such as shooting adjustment settings or event detection display VB Viewer This viewer is limited to basic image operations for viewing images e Accessible controls are different Admin Viewer Users with privileged c
22. Intelligent Function Detection Setting 11 172 Intelligent Function Detection Setting 12 173 Intelligent Function Detection Setting 13 174 Intelligent Function Detection Setting 14 175 Intelligent Function Detection Setting 15 N Reason for capture lt External input device name alphanumeric characters gt NULL blank entry or interval timer test character string Setting for Camera Name alohanumeric characters Weekday name of capture Sun AAA Mon Tue Wed Thu Fri Sat time Month name of capture time Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec IN E Note e A runtime error will occur if the specified name does not match e lfthis modifier is not defined will be deleted E Available Modifiers The modifiers that can be used for each setting item are specified below HTTP Upload p 63 Parameter query string All modifiers can be used FTP Upload p 63 Subdirectory Name to Create Only the modifiers y m d w H h n can be used File Name to Create Only the modifiers y m d w H M S s n can be used E mail Notification p 64 Message Body All modifiers can be used Modifiers 157 xipueddy Troubleshooting Before contacting the dealer where you purchased the product or Canon s Customer Service Center check the items specified as follows If a log message is displayed check the details of the message and
23. Language Also the date is shown in the yyyy mm dd or mm dd format while the time is shown in the hh mm ss format y m d h m and s indicate year month day hour minute and second respectively Recorded Video Utility p 122 This is a utility for browsing and managing video recorded on memory cards inserted in the camera You can display a list of recorded video play it back delete it and download it Wh Refresh Video Lat Relresn Download Siatus Memory card Deas mher of Videns 3 Playhack Videns of Vi IS Number r sia ES Date amp Time Format Recording Type Video in Camera Download Status 2014 04 20 10 00 00 10 59 59 JPEG Manual Yes Not Downloaded 2014 04 20 17 00 00 17 59 59 H 264 Manual Yes Not Downloaded 2014 04 22 16 00 00 16 59 59 H 264 Manual Yes Not Downloaded Bigs Recording Date amp Time 2014 04 20 14 32 15 Playback Frame No 1 7 Playback Interval Delete from Camera Download to Milter Oo eee lato To oT Date amp Time MM Specify start date amp time MM Specify end date R time Video Format Not spccificd Specified Gi E 87 sj00 ulupy 88 Accessing the Admin Tools Launching the Admin Tools The Admin Tools can be launched from the top page of the camera 1 Start the top page of the camera p 42 2 Click Admin Tools A user authentication window appears 3 Enter a user name and password and click OK p 42 T
24. Q Q D Memory Card Memory Card Operations and Settings The following can be set here e Memory Card Operations Perform MEMORY card operations e Memory Card Information Display information about the MEMORY card Memory Card Operations unmount status Operation Settings Save Logs and Videos v Video Format JPEG v EAT o 1 Mount Unmount In unmount status Mount will appear Click Mount to mount the MEMORY card E Note SD SDHC and SDXC memory cards can be used with the camera When an MEMORY card is inserted in the card slot it is mounted automatically It is also mounted automatically if inserted in the camera at the time of booting For inserting and removing the MEMORY card see Installation Guide gt Using an Memory Card 2 Operation Settings set write operations to the MEMORY card to Save Log or Save Logs and Videos E Note e The following settings and operations will record video on an memory card When a network error occurs during recording mode stream When uploading fails When Video Record Action in the Event menu p 67 is set to Record to Memory Card and an event volume detection external device input or timer setting is enabled and Enable is selected for Video Record When video is recorded due to an intelligent function event occurrence p 107 When manually recorded to memory card from the Admin Viewer
25. and install only the Admin Tools Certificate if you intend to use the Admin Viewer and Admin Tools on a PC other than the one where the VB Initial Setting Tool is installed e If you install the software with Easy Installation the Camera Angle Setting Tool that is not used with VB H43 VB M42 is also installed If you do not want to install the Camera Angle Setting Tool because you are using only VB H43 VB M42 cameras perform a Custom Installation and clear the checkbox for the Camera Angle Setting Tool 1 Insert the Setup CD ROM included in the camera in Custom Installation The user can select and install the disc drive on the PC desired software Custom Installation Software Selection Select the software you want to install 2 After confirming that all other applications have been IS E E closed click the Start menu gt My Computer o G a tn oc erae p a Camera Anglo Setting Tool fr 21 p th Admin Tools Certificate Electronic certificate require 3 Double click the CD ROM icon gt Applications folder gt VBToolslInstall exe nek ont 2 5 After selecting Easy Installation click Next and after all exe selecting Custom Installation select the checkboxes The installation screen appears of the software you want to install and click Next cr SE ESEA The User License Agreement screen appears bundled software installation User License Agreement Recommended License Agreement Please r
26. appears The function queries DNS server for each domain name starting from the top of the list Use the AY buttons on the right to change the order of the domain names To delete a domain name select one from the list and then click Delete EN Important Do not use _ underscore in Host Name and Search Domain in Internet Explorer 8 9 10 11 E Note e Use Host Name Registration with DDNS if the camera IP Address Setting Method is Auto DHCP p 48 DNS server registration settings must be set in advance Contact your System Administrator for the DNS server settings If the name server address 1 is unavailable the name server address 2 will be accessed However the name server address 2 must be set in advance SNMP 0 E A E 7 Up to 63 characters Administration Function Name VB HS O raton Loto o ras 1 SNMP Set SNMP use to Disable or Enable Camera information can be referenced by the SNMP Manager if Enable is specified 2 Community Name set a community name for SNMP It is recommended that you change the community name to ensure system security 3 Administrator Contact Information Set contact information e mail address etc for the Administrator of the camera Setting information can be referenced by the SNMP manager S Administration Function Name Set the camera name used for administration Setting information can be referenced by the SNMP manager If left
27. displayed in the snapshot panel To save a still image right click on it and select the save option from the menu that appears Enter the file name desired and save the image Save Picture As a E Reconnect 141 JOMAIA GA JOMAlA UIPY To reconnect the camera click this button E Note If you reconnect audio reception will stop and camera control privileges will be lost W Receiving Audio You can receive audio through the microphone attached to the camera 2 je Click this button to receive audio Select the Receive audio checkbox in the Audio Reception panel that appears and use the slider to set an appropriate volume Audio Reception E Receive audio Output Volume de Low High Icon Meaning Receiving audio Not receiving audio E Note e Toreceive audio set Server gt Audio Server gt Audio Transmission from the Camera to Enable in the setting pages beforehand p 65 e The first time the Audio Reception panel is launched from the VB Viewer a message to install the Canon Network Camera Audio Receiver add on will be displayed in the information bar of the web browser Install the add on e Regardless whether or not the Audio Reception panel is open audio will always be received if the Receive audio checkbox is selected in the Audio Receptionpanel e To use the audio function in environments that use a proxy server the
28. e The camera can be restored to factory default settings using the reset switch as well Note however that this will reset all camera settings to factory default settings except for date and time p 173 Chapter Admin Tools 1 Privacy Mask Setting Li Panorama Image Registration 1 View Restriction Setting L Camera Preset Setting 1 Intelligent Function Setting L Viewing Logs L Managing Memory Card Video 86 Admin Tools Overview Admin Tools consists of applications for remotely making camera settings checking operating conditions and acquiring logs Admin Tools p 88 This is the top page of Admin Tools All tools can be launched from this page Admin Viewer Setting Page Back to top Admin Tools Privacy Mask Setting Tool E Panorama Creation Tool View Restriction Setting Tool E Preset Setting Tool z Intelligent Function Setting Tool PN Log Viewer Recorded Video Utility Privacy Mask Setting Tool p 89 A tool that lets you hide areas you do not want to be seen by setting privacy masks Up to eight areas can be masked allowing thorough protection of privacy Privacy Mask Registration Registered Privacy Masks 5 8 Quick adding Color y Quick diange De Image Stabilizer Disable Detailed Settings zz Panorama Creation Tool p 93 A panorama image creation tool that shows the entire area that can be captured by this camera Once a
29. etc if a change has occurred in the captured image due to movement of a subject Camera Tampering Detection Camera Email notification Moving Object Detection C Volume Detection PAT ol O N Network Admin Viewer RM Viewer sj00 ulupy mf No Passing Detection Upload to FTP server HTTP Abandoned Object Detection l l Removed Object Detection Video recording on server storage server The intelligent functions can perform the following 6 types of detection Use detection types that best serve your needs Moving Object Detection Detect moving objects This function can be used to detect visitors or suspicious individuals Moving object detection is triggered when moving objects are inside the detection area Moving object enters wi leaves area Alert Detection begins when a moving object enters the designated area Background Image Change in Designated Area Analysis Moving Object Detected Generated 107 Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time This function can be used to detect objects that have been left Abandoned object detection is triggered when an object is left in the detection area for a specified duration US 4 Object abandoned Alert The object is abandoned and detection begins after set time 1 f a T Background Image Change in Designated Area Analysis Abandoned Object Detected Gener
30. is selected the audio designated in Sound Clip will playback when the external device input becomes active 12 Audio Playback at Inactive Event select the audio playback operation to be performed upon an inactive event If Enable is selected the audio designated in Sound Clip will playback when the external device input becomes inactive 13 Sound Clip select the sound clip to be played For registration of sound clips see p 70 14 Volume Select the volume of sound clips using an integer of 1 to 100 The greater the value the louder the volume becomes 15 Day Night Mode Switching Select the Day Night Mode switching behavior when an external device input event is triggered When Switch to Day Mode is selected switches to Day Mode when an active event is triggered and switches to Night Mode when an inactive event is triggered When Switch to Night Mode is selected switches to Night Mode when an active event is triggered and switches to Day Mode when an inactive event is triggered Select Disable to disable Day Night Mode switching EN Important e When Day Night in the Admin Viewer is set to Auto Day Night Mode switching will not happen when an external device input event is triggered p 148 e Camera control privileges are released if any of the following actions occur while the Admin Viewer VB Viewer has camera control privileges If the camera angle is moved according to the Pres
31. p 152 e New files cannot be saved to the memory card if there Is no free space 3 Video Format Select the JPEG or H 264 1 video format to make recordings to amemory card Video is recorded with the settings defined under Video gt H 264 1 p 58 H 264 2 cannot be used Video is recorded in this format when Record to Memory Card is selected in Event gt Video Record Action p 67 E Note e When JPEG is selected in Video Format and an upload error occurs the frame rate of video recorded in JPEG format is always 1 fps e When a network error occurs during recording mode stream video is saved in the JPEG format regardless of the Video Format setting the frame rate is fixed at 1 fps e Video size and quality of the recorded video are made according to the settings in the Video menu 4 Pre event Buffer number of frames Pre event Buffer sec Enter the number of frames or seconds of video to be buffered before the event The maximum amount is number of frames for a JPEG selection and number of seconds for an H 264 1 selection in Video Format 5 Post event Buffer number of frames Post event Buffer sec Enter the number of frames or seconds of video to be buffered after the event The maximum amount is number of frames for a JPEG selection and number of seconds for an H 264 1 selection in Video Format 6 Overwrite videos Select Enable or Disable fo
32. panorama image is captured and registered it is shown in the panorama display panel of the viewer As the panorama image is also shown when view restrictions and presets are set you can see at a glance which part of the entire area the set area is occupying Save to file Exposure Lock Save to Camera Toad from camera Creation Date 2014 04 12 23 51 46 Center Current Position White Balance Lock Do not lock Center Current Position Focus Lock O Do not lock Center Current Position Start Panorama Creation Save the panorama image to the camera View Restriction Setting Tool p 96 The View Restriction Tool restricts the viewable capture range in the VB Viewer You can set the desired range with the mouse by referring to the preview in panorama mode PA Apply the view restriction Upper Limit 89 10 26 99 Get value 60 92 106 99 9 10 102 81 179 99 168 40 Preset Setting Tool p 100 A tool that lets you set presets and the home position visually You can make the desired settings with the mouse by referring to the preview in panorama or full image mode You can also set Preset Tour whereby the camera tours and monitors multiple presets Panorama Screen Restore settings Intelligent Function Setting Tool p 107 This tool is used to set intelligent functions that perform uploads notify the viewer record a log etc if a change
33. Detection Settings 3 Click Save settings EN Important A Reduce effects of lighting change setting may not work depending on the operating environment Sudden changes in brightness that persist may also have the same effect Perform a detection test to check what will work E Note Since changing Detection Settings restarts the intelligent functions detection will not be performed during the tens of seconds that it takes to complete a restart E Displaying Event Status Click the Event Display button to open the event display panel and confirm the detection status icon of the intelligent functions Event Display Setting 2 Setting 5 Setting 8 This panel displays the same information as Intelligent Function Image Detection in the event display panel of the Admin Viewer For details see Displaying Event Status p 151 E Note If the detection setting is not stored in the camera only the detection status for the currently selected detection setting is displayed Log Viewer This tool lets you view the operating condition log of the camera Display Screens of Log Viewer SS SS SEB 1 Download Download log files from this camera or memory cards 2 Reload Reload the displayed log file and show the latest logs 3 Previous File If there are multiple log files in the camera s internal memory or memory card load and display the file 1 2
34. Do not return to Home Position or Return to Home Position as the action when no control privileges are requested by users and the home position has already been set When Return to Home Position is selected and no users have control privileges the camera moves automatically to the home position This function requires the home position of the camera be set in advance Set the home position using Preset Setting Tool p 100 External Input Device 1 2 External Output Device 1 2 aa CS Up to 15 characters Device Name for external input device external output device Be sure to enter each device name in order to identify the corresponding external device being connected Enter Device Name alohanumeric characters using up to 15 characters ASCII characters Space or printable characters excluding the double quotation mark E Note The external device name set here will be shown when the Admin Viewer or included RM Lite is used Video Setting Video Size Quality and Frame Rate The following can be set here e All Videos e JPEG Set the video quality size maximum frame rate and upload size in JPEG e H 264 Set the bit rate video size and capture frame rate in H 264 e On screen display Set time character string etc displayed over images Specify the set of video sizes used by the camera All Videos Video Size Set select the set of video sizes used by the camera All optio
35. E Setting from Camera Angle in the Image Display Area 1 Select the preset you want to set from the Preset Home Position selection box and then fill the Preset Name field Be sure to enter the preset name Preset Preset Tour Preset Home Position Presets Preset Name 2 Click the Obtain Release Camera Control button to obtain the control privileges of the camera Preset Setting Tool 3 Operate the camera from the image display area set it WE Using the Digital PTZ Function to Set Presets to the desired position and click Quick Registration men ME MO MAD Use the Digital PTZ function to set part of the area that can be captured by the camera as a preset W Use the preview frame of the panorama screen to set presets 1 Select the preset you want to set from the Preset p Home Position selection box and then fill in the Use the preview frame of the panorama screen to set Preset Name field presets Be sure to enter the preset name 1 Select the preset you want to set from the Preset Home Position selection box and then fill the Preset Name Preset Home Position CES Oui Registration field Preset Name Be sure to enter the preset name Tn Pan Preset Preset Tour Preset Home Position Tilt sj00 UIWPY Get Digital PTZ Info Save settings Restore settings Click Detailed Settings and select the Show in RL a RA viewers checkbox CASO ou resisto Preset N
36. Enter the required password for authentication This is displayed only when Authentication Method is set to EAP MD5 EAP TTLS or EAP PEAP Certificate Information O CA Certificate Status Not Installed Client Certificate Status Not Installed Client Private Key Status Not Installed This is displayed only when Authentication Method is set to EAP TLS EAP TTLS or EAP PEAP 1 CA Certificate Status If no CA certificate is installed Not Installed is displayed If a CA certificate is installed the validity period of the certificated is displayed S Client Certificate Status If no client certificate is installed Not Installed is displayed If a client certificate is installed the validity period of the certificated is displayed This is displayed only when Authentication Method is set to EAP TLS 3 Client Private Key Status If no client private key is installed Not Installed is displayed If a client private key is installed Installed is displayed This is displayed only when Authentication Method is set to EAP TLS Certificate Management This is displayed only when Authentication Method is set to EAP TLS EAP TTLS or EAP PEAP 1 Install CA Certificate Installs a CA certificate Select the certificate file to be installed using Browse and click Exec 2 Install Client Certificate Installs a client certificate Select the certificate file to be installed
37. Event tab Switch between the Detection Criteria and Event tabs e Detection Criteria Specify detection settings name detection area line and detection criteria p 113 e Event Specify operations to be performed when events occur p 114 Intelligent Function Setting Tool 19 Restore settings Clear the settings you have specified on the screen of the tool and restore the settings saved in the camera 20 Save settings save the edited detection settings in the camera After the detection settings have been specified be sure to save the settings in the camera by clicking Save settings Flow of Intelligent Function Setting The intelligent functions are set according to the procedure below For details on the setting method see each setting page EN Important CED GEO 20 ZO Presets that were set with the Preset Setting Tool cannot be used for the settings of intelligent functions El Camera Position Settings 1 Register the camera angle as a preset using the Preset Setting Tool For details on the preset setting method see Preset Setting Tool p 100 EN Important It is strongly recommended that you preset the camera angle in advance and lock the camera at a preset position with the Intelligent Function Setting Tool An angle of view that captures the target object up close is also recommended 2 Launch the Intelligent Function Setting Tool 3 Click Yes Intelligent Function Se
38. Important Be sure to perform the unmount process when turning off the power to the camera or removing the memory card Failing to unmount first may result in management file problems or the memory card becoming inaccessible You can use the Memory Card Unmount Tool p 15 to mount unmount memory cards from multiple cameras at the same time 2 Operation Settings Video Format Pre event Buffer Post event Buffer Overwrite videos These settings are the same as in Memory Card Operations unmount status 3 Delete Videos Click Exec to delete videos from the memory card During deletion an indicator will appear to the right of Exec E Note e t may take 40 minutes or more to delete videos from the memory card e Deleting videos takes time so it is recommended that you stop video transmission and upload processes 4 Recreate Video Management Information Click Exec to recreate the video management information During re creation an indicator will appear to the right of Exec The memory card is inaccessible during this time E Note e lt may take 90 minutes or more to recreate video management information e Recreating video management information takes time so it Is recommended that you stop video transmission and upload processes Memory Card Memory Card Operations and Settings Memory Card Information Memory Card Operation Status Operable Memory Card Capacity KB 1955
39. Lamp Select this option to capture video under mercury lamps Sodium Lamp Select this option to capture video under orange sodium lamps Halogen Lamp Select this option to capture video under halogen lamps or incandescent bulbs Noise Reduction Select a level from Mild Standard or Strong for the noise reduction setting Principally this setting is more effective in low light conditions When set to Strong the noise reduction effect is increased but the afterimage of moving subjects becomes easier to see When set to Mild the noise reduction effect is decreased and resolution is increased but the video file size becomes larger Sharpness Select a level from 1 Mild to 7 Strong for the sharpness setting When set to Strong the video becomes sharper and when set to Mild the video becomes softer Also when set to Strong the video file size becomes larger Color Saturation Select a level from 1 Light to 7 Dark for the color saturation setting 10 Day Night Set Day Night mode to Manual or Auto when the camera starts You can also switch between Day Mode and Night Mode using the Day Night mode function of the Admin Viewer p 148 EN Important e The initial camera settings 1 to 10 define the defaults that apply when the camera is started Setting changes will be reflected only after the camera is reconnected or rebooted Specify the settings used in th
40. List Displays a list of videos recorded on an memory card and downloaded to a PC 9 Delete from Camera Delete videos selected in the video list from the memory card I Enable H 264 playback Video in Camera 3 7 emoy Card Deas Playback Videos Download Status Not Downloaded Not Downloaded Not Downloaded Recording Date amp Time 2013 04 20 10 19 39 Playback Frame No 1 8 Playback Interval 0 I T Download to z KORKEAN Video in Camera Not specified Yes No Download Status Not specified Specified E wi 59 10 Download Download videos selected in the video list to a PC 11 Download to Specify the folder that videos are downloaded to 12 Filter Click Filter to open or close the filter area Sets criteria to narrow down the number of items displayed in the video list p 123 13 Playback Videos Area Plays videos selected in the video list p 124 Confirming Recorded Video List of Videos Number of Videos 3 Select All Date amp Time Format Recording Type Ml Enable H 264 playback Video in Camera Download Status 2013 04 20 10 00 00 Not Downloaded 2013 04 20 17 00 00 17 59 59 H 264 Manual 2013 04 22 16 00 00 16 59 59 H 264 Manual 10 59 59 JPEG Manual Not Downloaded Not Downloaded alos Delete from Camera Download to Nl The video list displays the following information Date amp Time Displays the date and time o
41. Logs The log contains the following information e Code For the log code see List of Log Messages p 160 The log code is shown together with one of three icons corresponding to the applicable level If the log has no log code no icon is shown Ed Error Level a Warning Level Information Level e Date amp Time The date and time at which the log was generated e Message A message regarding the log W Saving a Log to a File Opening a Saved Log How to Save Click Save to local file and save using the Save As dialog box How to View Click Open local file and select a log file using the Open dialog box E Copying Searching Logs How to Copy Click to select the log you want to copy and then click Copy How to Search Enter the character string for which you want to search in Search for and click Search If the searched log is found it is shown as selected Click Previous or Next to search the log above or below Lines of logs found are shown as selected Search Search for Ml Match case E Showing All Logs Select the Show all logs checkbox When selected even logs without a log code are shown if Not specified is selected for the log type Filter E Showing Filtered Logs You can filter logs by type code and date amp time to show only the necessary information Log Viewer Set the following conditions and click Apply filter to show only the logs matching
42. Memory 2 Viewer Display Software Audio 3 Intel Core 17 2600 or higher Windows Vista Ultimate Business Enterprise Home Premium SP2 32 64 bit Windows 7 Ultimate Professional Enterprise Home Premium SP1 32 64 bit Windows 8 Windows 8 Pro Windows 8 Enterprise 32 64 bit ad Windows 8 1 Windows 8 1 Pro Windows 8 1 Enterprise 32 64 bit di Windows Server 2008 Standard SP2 32 64 bit Windows Server 2008 R2 Standard SP1 64 bit Windows Server 2012 Standard 64 bit Windows Server 2012 R2 Standard 64 bit 4 Internet Explorer 8 9 32 bit Internet Explorer 10 11 2 GB or more 1920 x 1080 or higher NET Framework 3 5 SP1 When using Internet Explorer 8 9 Must be installed on Windows Vista and Windows Server 2008 systems NET Framework 4 5 When using Internet Explorer 10 11 Must be installed on Windows 7 and Windows Server 2008 R2 systems When using the camera s audio feature the computer audio support feature is required 1 Set the Control Panel s font size DPI for Admin Tools and Admin Viewer to 100 or 125 2 The browser must support JavaScript XAML browser applications and IFRAME HTML tag The VB Viewer requires cookies 3 Installation is unnecessary if only VB Viewer will be used NET Framework 3 5 SP1 and 4 5 are provided on the included setup CD ROM and the appropriate installer is selected automatically depending on the version of Internet Explorer 4 The included software or the software installed
43. Mode Focus Control in Day Night Mode Focus Settings p 148 are specified Day Night Mode Focus Control has precedence e If the same time is specified multiple times for Timer 1 to Timer 4 Register will be disabled and the settings will not be possible E Adjusting Image Quality Image Quality Adjustment Noise Reduction Standard _ 1 Sharpness Mild Color Saturation Light 1 Noise Reduction Select Mild Standard or Strong for the noise reduction setting Principally this setting is more effective in low light conditions When set to Strong the noise reduction effect is increased but the afterimage of moving subjects becomes easier to see When set to Mild the noise reduction effect is decreased and resolution is increased but the video file size becomes larger 2 Sharpness Select a level from 1 Mild to 7 Strong for the sharpness setting When set to Strong the video becomes sharper and when set to Mild the video becomes softer Also when set to Strong the video file size becomes larger 3 Color Saturation Select a level from 1 Light to 7 Dark for the color saturation setting W Enabling Video Reception Video Reception Max Frame Rate JPEG Enable H 264 reception 2 1 Max Frame Rate JPEG You can select the maximum frame rate for JPEG displayed video from one of twelve levels between 30 fps to 0 2 fps The setting i
44. Night when Auto is set Switching Brightness Response sec Installation Conditions Dome LED Setting H730 M720 Image Flip Camera Position Control Restricted to Presets Camera Position without Control External Input Device 1 Device Name alphanumeric characters External Input Device 2 Device Name alphanumeric characters External Output Device 1 Device Name alphanumeric characters External Output Device 2 Device Name alphanumeric characters e All Videos Video Size Set e JPEG Video Quality 480 x 270 Video Quality 960 x 540 Video Quality 1920 x 1080 Video Quality Digital PTZ VB H630VE VB H630D VB H730F Video Size video Transmission Maximum Frame Rate Video Transmission Video Size Upload Memory card H 264 1 Video Size Bit Rate Control Control at set soeed Standard 20 Do not use Turn On Disable No Restriction Do not return to Home Position m V B H43 VB H630VE VB H630D VB H730F 1920 x 1080 960 x 540 480 x 270 480 x 270 30 0 480 x 270 480 x 270 Use bit rate control List of Factory Default Settings Video Quality Target Bit Rate kbps Frame Rate fps Frame Interval sec H 264 2 H 264 2 Video Size Bit Rate Control Video Quality Target Bit Rate kbps Frame Rate fps Frame Interval sec e All Videos Video Size Set e JPEG Video Quality 320 x 180 Video Quality 640 x 360 Video Quality
45. Obtain and release the camera control privileges select a preset Move the camera angle to the home position Panorama IE Displays the panorama display panel Start Exit Viewer PTZ The viewer PTZ panel is displayed Admin Viewer only Start Exit Digital PTZ The Digital PTZ panel is displayed Displays the camera control panel Displays the pan tilt slider Displays the Control for Admin Panel Admin Viewer only Switch video capture size Get a snapshot Preset Home Position Control Pan Tilt Slider Control for Admin Video Capture Size Snapshot How to Operate the Viewer Displays the Audio Reception panel Displays the Audio Transmission panel Admin Viewer only Displays the event display panel Admin Viewer only Start Stop Memory Card Recording start and stop video recording to an memory card Admin Viewer only Exit Full Screen Mode Exit full screen mode Audio Reception Audio Transmission Event Display You can move any panel by clicking the title bar and dragging it to the desired position WE Getting a Snapshot Captures a still image from live images and displays it ina new window You can also save still images Click Get a Snapshot button at the moment you want to capture a still image A snapshot panel will open showing a still image from the moment you clicked it When the snapshot panel is open click the Get a Snapshot button to update the image
46. Password Connectlype Bit VB H730F 192 168 100 1 80 root camera 0 1Fa VB H630VE 192 168 100 2 80 root camera2 0 1Fb VB H630D 192 168 100 3 80 root camera3 0 Up to 30 cameras can be registered If camera information for more than 30 cameras is listed an error will occur when the file is loaded into the Camera Angle Setting Tool 39 O D 3 D o gt 5 Q D 02 a Q Y O o 40 W Entering in a Text Editor separate each field with a comma When you save the file use the csv file extension RegisterName HostName PortNumber UserName Password Connectlype B1F VB H730F 192 168 100 1 80 root camera1 0 1Fa VB H630VE 192 168 100 2 80 root camera2 0 1Flo VB H630D 192 168 100 3 80 root camera3 0 2Fa VB H630D 192 168 100 4 80 root camera4 O 2Fb VB H630D 192 168 100 5 80 root camerad O 3Fa VB H730F 192 168 100 6 80 root camera6 0 R VB H630VE 192 168 100 7 443 root camera O EN Important e Enter the actual administrator passwords in the camera specification file Handle the camera specification file with sufficient care e If the camera specification file includes delimiters other than commas such as semicolons or blank rows the process of loading the camera specification cannot be performed _ Chapter 4 Top Page of the Camera L Accessing the Setting Page Admin Tools and Viewer 42 Accessing the Top Page of the Camera Accessing the Top Page of the Camera
47. SSL Communications to Disable before deleting a certificate The deletion will take effect after rebooting 6 Display Server Certificate Details Click Exec to view the details of the certificate 7 Display Self CA Certificate Used for the purpose of testing SSL communications but otherwise not normally used 8 Backup Click Exec to perform a backup of the certificates and private key This operation can only be performed via SSL communications 9 Restore Installs the certificates and private key from backup Click Browse to select the backup file then click Exec This operation can only be performed via SSL communications and will take effect after rebooting Encrypted Communications SSL Communications Disable v u 1 SSL Communications Set SSL communications to Disable or Enable The setting will take effect after rebooting However if no certificate is installed SSL communications cannot be changed to Enable E Note e t may take a few minutes to generate an SSL key e f SSL communications are used video transmission performance drops e Depending on the type of the certificate being installed on the camera a dialog box may appear indicating that the web browser has accepted the certificate and a connection can be made If the dialog box does not appear register the CA certificate in the web browser SSL TLS Setting HTTP Communication Encryption 77 ep D
48. Server and System support the List of Log Messages p 160 121 122 Recorded Video Utility This utility manages video recorded on an memory card lt allows you to play back recorded video and download it to a PC display a video list or perform filtering Display Screens of Recorded Video Utility 1 2 Number of Videos 3 PP Refresh Video List List of Videos 5 ETT Date amp Time Recording Type 2013 04 20 10 00 00 10 59 59 JPA b Manual 2013 04 20 17 00 00 17 59 59 H J p4 Manual Yes 2013 04 22 16 00 00 16 59 59 H p4 Manual Yes 6 8 1 0 Delete from Camera 11 Filter Date amp Time Recording Type MM Specify start date amp time Not specified Specified MM Specify end date amp time 12 i Video Format Not specified Specified w Apply filter 1 Refresh Video List Update the video list to the current state 2 Refresh Download Status Update video download status to the current state 3 Memory Card Details Displays the dialog box for details about the memory card 4 Number of Videos Displays the number of videos in the video list 5 Select All Select all video in the video list 6 Export to mov format Export the Downloaded video selected in the video list to a mov format video file 7 Enable H 264 playback checkbox Select to play H 264 video in the Playback Videos area p 125 8 Video
49. Terminals close O Terminals open Ap 1 Terminals close O Terminals open External Device Input External Device Input Event Enable Y Normally Open Active Event Inactive Event Normally Close Inactive Event Active Event 1 External Device Input Event Set external device input events to Disable or Enable 2 Operation Mode Select the circuit condition of the connected external device When Normally Open is selected an active event occurs when the terminals of the external device close and an inactive event occurs when the terminals open When Normally Close is selected an active event occurs when the terminals of the external device open and an inactive event occurs when the terminals close Event Setting Video Record Volume Detection External Device Output Input Audio Playback and Timer 3 Active Event Operation select the operation to be performed upon an active event If Enable is selected 6 Preset 7 Video Record and 8 E mail Notification will be executed according to their settings upon an active event 4 Inactive Event Operation select the operation to be performed upon an Inactive event If Enable is selected 6 Preset 7 Video Record and 8 E mail Notification will be executed according to their settings upon an inactive event 5 Ongoing Active Event Operation select the operation to be performed while an active event is ongoing sel
50. User Authentication From the top page of the camera you can navigate to the User authentication is required to access Setting Page Setting Menu to configure various camera settings launch Admin Tools and Admin Viewer Admin Tools and display the viewer to view images sername and 1 Launch the web browser in is server is requesting that your username and password be cure manner basic authentication without a secure User authentication is required name User Name Lo 2 Enter the IP address you specified in the Initial Setting F Tena gt E Tool 7 i Setting Page authentication Admin Tools Admin window Viewer authentication EN Important ecc This Operation Guide explains relevant operations using the IP address 192 168 100 1 factory default setting You need to enter the actual IP address set for the camera when following instructions The factory default setting user name and password are User name root Password camera The user name root is the administrator account for the camera Connection to Setting Page and Admin Tools is limited to the user name root The top page of the camera appears ES Important e To ensure system security be sure to change the administrator password Do not forget the new password e If the Administrator and an authorized user share the VB Viewer on the same PC it is strongly recommended that the Remember my credentials chec
51. acquire information from memory cards Additional License Sold Separately You can purchase additional licenses as necessary asf aJoJeg E Canon H 264 Additional User License AUL VB Sold Separately Additional license added for viewing H 264 video with multiple computers via Admin Viewer or Recorded Video Utility Network Video Recording Software Sold Separately E RM 64 RM 25 RM 9 This software allows network cameras to be used for multipoint surveillance and for recording and playing back videos from the camera The number of cameras that can be registered with RM 64 RM 25 RM 9 varies 64 25 or 9 cameras can be registered E RM V This additional license lets you install RM 64 RM 25 RM 9 Viewer on multiple computers Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes E RM Lite V This additional license lets you install the RM Lite Viewer on multiple computers Purchase the license to be able to view images captured by the camera from multiple sites and for other similar purposes Camera Software RM Lite See the Administrator Manual asf aJoJeg The installer RMLitelnstall exe can be found in the Applications folder on the Setup CD ROM RM Lite Software Configuration INES License RM Lite Storage Server Up to four cameras can be registered to record video 1 license Plays recorded video saved in the storage server
52. and displays live RM Lite Viewer images JPEG H 264 captured by the camera 1 license Up to four cameras can be registered for the viewer RM Lite Viewer RM Lite Storage Server gt Network Flow of Video from the Camera gt Flow of Recorded Video VB H43 VB H6SOVE VB H630D VB H730F VB M42 VB M620VE VB M620D VB M720F as VB S30D VB 531D VB S800D VB S900F VB S805D VB S905F VB H41 VB H610VE PP VB H610D VB H710F VB M40 VB M600VE VB M600D VB M700F VB C60 VB C500VD VB C500D VB C300 VB C50i VB C50iR VB C50FSi VB C50Fi EN Important e To add the RM Lite Viewer purchase RM Lite V sold separately e VB H43 VB H630VE VB H630D VB H730F VB M42 VB M620VE VB M620D VB M720F B S30D VB 531D VB S800D VB S900F VB S805D VB S905F VB H41 VB H610VE VB H610D VB H710F VB M40 VB M600VE VB M600D VB M700F models cannot be used with Network Video Recording Software prior to RM Lite Users of previous software such as VK 64 VK 16 must switch to RM Lite For details visit our website E Note For details on the usage and functions of RM Lite see the Administrator Manual Operating Environment For the latest information on this product firmware and included software user manuals operating environment etc please refer to the Canon Web Site VB Initial Setting Tool Camera Angle Setting Tool Admin Viewer VB Viewer Admin Tools CPU Operating Systems Web Browser
53. applying changes to the image to capture will achieve the appropriate colors Setting the Day Night Mode Day Night Auto Day Mode Might Made Day Night Mode Focus Settings 1 Auto The camera automatically switches to day mode or night mode depending on ambient brightness 2 Day Mode Color image can be viewed in the normal mode 3 Night Mode Images are shown in black and white due to the disabling of the infrared cut filter 4 Day Night Mode Focus Settings Click to display the Day Night Mode Focus Settings panel for making focus settings when switching Day Night Mode Can only be set when Focus is set to Manual p 146 EY La YE LEY LUZ Day Night Mode Focus Settings Focus control when switching Day Night Mode Move to registered focus position Unregistered Unregistered Day Mode Night Mode Register focus position Compensate for light source Day Night Mode Focus Settings Focus control when switching Day Night Mode Day Mode Night Mode Register focus position Unregistered Unregistered Focusing positions will vary under different light sources such as fluorescent or infrared since the wavelengths of these light sources vary One of the following methods can be used to adjust the focusing position to allow for these differences when switching Day Night Mode 5 Use One shot AF This is the factory default setting Select this option to
54. area that was saved in the camera is deleted Privacy Mask Registration Registered Privacy Masks 2 8 Image Stabilizer Disable Detailed Settings Restore settings Panorama Creation Tool A panorama image capture creation tool that shows the entire area that can be captured by this camera When performing pan tilt or Zoom operations setting presets using the viewer etc you can see at a glance which part of the entire area the set area is occupying Tod from camera Oe don Date 2014 04 12 23 51 46 s OO UIWpY Create capture a panorama image with the Panorama Creation Tool and save it in the camera Admin Viewer Preset Setting Tool You can see at a glance which a part of the entire area the displayed area is occupying EN Important If the privacy mask settings were changed using the Privacy Mask Setting Tool it is recommended that you recreate the panorama image to reflect the new privacy mask settings in the panorama image 93 94 Display Screens of Panorama Creation Tool 1 2 Load from camera 5 Creation Date 2014 04 12 23 51 46 6 7 8 ci 7 1 Save the panorama image to the camera 9 1 Load from camera show the panorama image saved in the camera 2 Save to camera save the currently shown panorama image in the camera 3 Load from file Show JPEG files as a panorama image 4 Save to file Save the cu
55. by Guest User This user can only use the following functions Backlight compensation snapshots image display Authorized Users from different PCs Take note however a audio distribution that when controlling the camera the control privileges are Pan tilt zoom camera control given to the user who accessed the camera most recently lt Digital PTZ 3 Guest users can launch the VB Viewer from the VB Viewer link on the top page The Administrator can E Note 2 completely prohibit all camera access from guest users e The factory default setting gives privileged camera control to 5 by disabling all their authorities Authorized User as well e If all guest user authorities are disabled the user authentication dialog box will appear when the VB Viewer is launched When an authorized user or administrator name and password are entered the VB Viewer can be used with authorized user or administrator authorities respectively e The authorities of authorized users are assigned as follows List of Authorized User Authorities Provided controls Viewer Operations Privileged Camera Admin All operations possible in the Admin Viewer Control Viewer Details Camera Control Video size video display size full screen mode reconnect audio reception back Video Distribution light compensation get a snapshot memory card insert status event display viewer Audio Distribution PTZ Control for Admin smart shade control fo
56. camera 32 Control for Admin Panel You can operate the camera with the administrator authorities For details see Using Control tor Admin p 144 339 Viewer PTZ Panel This panel is displayed upon clicking the Viewer PTZ button 34 Viewer PTZ Area Designator Set the cropped area in the image display area VB Viewer 2 3 3 Actual Puels r E 15 510 LY El0 Zo UZO amp 16 240 UZO ZED GED 22 1D A 1 Image Display Area Displays images received from the camera 2 Video Size Set the size of video received from the camera 135 JOMAIA GA JOMAlA UIPY 136 3 Video Display Size set the display size of the image shown on the screen 4 Full Screen Mode button Live images are shown in full screen mode 5 Reconnect button The camera is reconnected 6 Audio Reception button Displays the Receive Audio panel 7 Control Privilege Status Indicator Whether or not the current client has camera control privileges is shown in this area 8 Obtain Release Camera Control button This button is used to obtain and release the camera control privileges 9 Slider for tilt This slider is used to control the tilt vertical movement of the camera 10 Slider for pan This slider is used to control the pan horizontal movement of the camera 11 Slider for zoom This slider is used to control the zoom ratio You can zoom in telephoto by
57. camera IP address After copying start up the Recorded Video Utility click Refresh Download Status and the manually copied files will appear in the video list For details on the folder configuration and file naming rules for the download location see Directory Structure for Data Downloaded with Recorded Video Utility p 154 Exporting to Video Files That Can Be Played Back Videos downloaded from an memory card to a PC can be exported to video files that can be played back on a PC For H 264 video subdivided files are merged into a single file 1 Select a video to export in the video list Videos whose Download Status is labeled Downloaded in the video list can be exported 2 Click Export to mov format The Browse For Folder dialog box appears 3 Select a folder to export to and click OK The video is exported E Note e The exported video files can be played back using QuickTime 7 7 and Windows Media Player 11 12 For Windows Vista and earlier use QuickTime However playback when using this software is not guaranteed e Arecorded JPEG video whose size is changed during recording and exported to a mov file cannot be played back by Windows Media Player Use QuickTime to play it back Playing Back Videos Videos selected in the video list can be played back in the Playback Videos area The appearance and operations of the Playback Videos area differ depending on the selected video forma
58. camera installation Do not use on a daily basis This may cause malfunction Safety Precautions Precautions for Use of Built In Camera Functions and Included Software Caution e Do not use the built in camera functions or included software listed below in cases requiring a high level of reliability Intelligent functions Image Stabilizer Network video recording software RM Lite These features do not guarantee high precision capture and cannot support applications beyond their intended range of use Canon will assume no liability for any accident or damage resulting from the use of these functions Notes on Cleaning Warning e Do not use alcohol thinner benzine or any other flammable solvent This may cause fire or electric shock N Caution e Periodically check the parts and screws for rust and loosening For inspections please contact the dealer where you purchased the product Failure to comply could result in injuries and equipment damage due to falling items Maintenance Turn off the power before cleaning the camera E Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently 2 Wipe with a dry cloth E Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface Auto focus may not work properly if the lens surface is dusty or dirty e Be aware that scratches on the lens surface may resu
59. connection is prohibited except for the Administrator 2 Camera Control Queue Length Set the maximum queue length for clients requesting camera control privilege from the viewer The maximum number is 30 Enter an integer from O to 30 If O is set camera control is prohibited except for the Administrator 3 Maximum Connection Time sec Set the time in seconds during which an individual client can connect to the camera The maximum number is 65535 Enter an integer from O to 65535 If O is set the connection time becomes unlimited 4 Camera Control Time sec Set the maximum time during which the viewer can control the camera The maximum number is 3600 Enter an integer from 1 to 3600 Audio Server Audio Transmission from the Disable oomme e o 1 Audio Transmission from the Camera When Enable is selected the audio input through the microphone attached to the camera can be transmitted to the Viewer 2 Input Volume Set the volume of input for the microphone connected to the camera in the range of 1 to 100 The greater the value the larger the input volume becomes 3 Voice Activity Detection If Enable is selected the audio transmission is stopped temporarily when no audio is output This way the load of the applicable network can be reduced Audio Reception from Viewer If Enable is selected the audio received from the Admin Viewer and RM Viewer can be output from the
60. epesennaetenaatadacas 69 114 volume Detection scinirusatcdaiannnetmeniinindicmndosens 67 151 W Warning Message coooccccoccccoccnnnoonnninnnnionnnnonnnnons 170 White Balance iocococcccnccncncncononcnco ronca 54 147 Z LODO enc ateo aliadas 38 134 138 Index 185 xipueddy BIE 7032 000 CANON INC 2014
61. event could not be received B203 Audio message send error info audio message send error 1 2 B203 1 Message type The audio message could not be sent B204 Audio message reception failure info Description audio message recv error 1 2 B204 1 Error notification number Meaning The audio message could not be received B301 Audio device error err cannot use audio device for 1 2 3 B301 Transmission reception type rx tx Description 2 Error handling open write flush An audio device error was detected Countermeasure If the error is not reset automatically arrange for servicing B402 Audio server initialization failed err wvaudio initialization error 1 B402 Meaning The audio server could not be initialized The audio server stops Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing B403 Settings change failed err cannot set config 1 2 B403 Error notification number 2 Error number Meaning The settings could not be updated The audio server stops Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing E Application Video Related Messages V001 Starting and shutdown of video server info Starting or stopping The video server was started stopped V020 Starting intelligent service info starting intelligent VO20 In
62. in the Admin Viewer the control privileges will be obtained the moment the Intelligent Function setting Tool is launched 6 Control for Admin button Show the Control for Admin Panel p 127 7 Event Display Show the event display panel p 118 8 Display Options Select the Detection Area Line or Detection Results you want to show in the image display area from the following items e Selected Detection Settings Only Show the detection areas lines or detection results only for those detection settings selected in the Detection Setting List e All Detection Settings Show the detection areas lines or detection results for all detection settings in the Detection Setting List e Detection Settings of the Same Type Show the detection areas lines or detection results for the same type of detection settings as those selected in the Detection Setting List e Do not display No detection areas lines or detection results are shown 9 Restart intelligent function If the background image has changed while you were specifying settings or detection results are not as set etc click this button to restart the intelligent function If camera control privileges are not obtained this function is grayed out EN Important It takes tens of seconds for the intelligent function to restart No detection is performed while restarting 10 Detection Settings Show the Detection Settings di
63. in the initialization of the timer service Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing 413 Timer service runtime error crit Description timer working error 1 S413 Meaning An error occurred while the timer service was running Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing WE Camera Messages C001 Starting and stopping of camera control module info Description 1 camerad C001 Meaning The camera control module started stopped C002 Camera application started info starting cameraappl C002 The camera application started C201 Day Night Mode switching warning warning Description Can t switch Day Night mode because current mode is Auto C201 Day Night Mode could not be switched Set Day Night Mode to manual C211 Camera control command overflow warning command queue overflowed C211 Meaning The camera control command queue overflowed and some commands were discarded Countermeasure Allow a longer interval 200 ms for sending the camera control command E RTP related Messages R001 Startup of RTP distribution module info starting media_plane R001 RTP distribution module started R002 Stopping of RTP distribution module info stopping media_plane R002 RTP distribution module stopped List of Log Messages R003 RTSP PLAY request recei
64. moving the knob upwards or zoom out wide angle by moving the knob downwards 12 BLC Back Light Compensation button This button turns on off backlight compensation This control is effective when the image is dark due to backlight 13 Information Field Information messages warning messages and error messages are shown to the user 14 Get a Snapshot button A still image from the moment of clicking is displayed ina new window 15 Panorama Display button The panorama display panel is displayed 16 Digital PTZ button all WE LU ZO The Digital PTZ panel is displayed 17 Preset selection box You can control the camera with presets registered in the camera beforehand 18 Home Position button Move the camera angle to the home position 19 Panorama Display Panel This panel is displayed upon clicking the Panorama Display button 20 Panorama Display Area Displays panorama images registered in the camera You can operate the camera by controlling the frame lines within the panorama display area 21 Digital PTZ Panel 309 ever LU LUZ This panel is displayed upon clicking the Digital PTZ button 22 Digital PTZ Area Designator H630 YE M6208 M720 Specify the area in the image display area to crop with Digital PTZ Obtaining Camera Control Privileges The camera cannot be controlled by multiple users simultaneously Only the user with the control privileges can control the camera To perfor
65. of the product may cause fire or electric shock e Do not disassemble or modify the camera e Do not spill water or other liquid inside the camera spray the camera with water or otherwise make it wet e Do not insert foreign objects into the camera e Do not use flammable sprays near the camera e Do not leave LAN cables external power supplies or AC adapter sold separately power connectors connected when the camera is not in use for long periods e Do not damage the connecting cable This may cause fire or electric shock e Do not use with medical devices or other life support systems Depending on the PC and network environment high precision video transmission cannot be guaranteed due to video delay or loss Canon will assume no liability for any accident or damage resulting from use of the camera in the aforementioned devices or systems Caution e Do not capture the sun halogen lamps and other very bright light sources or subjects e Do not expose the camera to strong impact or vibration Do not carry the network camera by the camera head H630 MIE Do not forcibly turn the rotating parts of the camera by hand This may cause malfunction This installation should be made by a qualified service person and should conform to all local codes Precautions for Use of the Camera Angle Setting Tool mol Lal LAY UZAY Caution The Camera Angle Setting Tool is intended for use during
66. on the camera cannot be started from the Start screen added to Windows 8 and later RM Lite For operating environment details refer to Operating Environment in the Administrator Manual Notes on Operating Environment Notes on Use When the Windows Firewall Function is Enabled When the VB Initial Setting Tool is started the Windows security Alert dialog box may appear If the Windows Security Alert dialog box appears click Unblock Once this button is clicked the warning dialog box will no longer appear If the Windows Security Alert dialog box does not appear the Windows firewall warning function may be disabled Follow the procedure below to add the VB Initial Setting Tool as a Windows Firewall exception 1 Click Windows Firewall in Control Panel gt System and Security e a 2 Control Panel System and Security Windows Firewall File Edit View Tools Help Control Panel H i i i ontrol Panel Home Help protect your computer with Windows Firewall Allow a program or feature Windows Firewall can help prevent hackers or malicious software from gaining access to your computer through Windows Firewall through the Internet or a network B Change notification settings How does a firewall help protect my computer Turn Windows Firewall on or What are network locations off m g Home or work private networks Connected A Networks at home or work where you know and trust the pe
67. or move the frame and reflect the new frame in the Viewer p 134 preset settings Also if view restrictions are set those 2 Switch Mouse Operation button areas are shown in a blue frame Click the button to switch to Ea In this mode move 7 Preset tab Preset Tour tab the mouse pointer to the image display area and click switch between the preset setting tab and preset tour to operate the pan and tilt Click the button again to setting tab return to MA 8 Preset Home Position selection box 3 Switch Screen Size button Select the preset from 1 to 20 or home position you Each time this button Is clicked the screen size of the want to set image display area switches between 480 x 270 and 9 Quick Registration Load the current camera position and register them 4 Obtain Release Camera Control button as preset settings This button is used to obtain release the camera control privileges For details see Obtaining Camera Control Privileges p 136 960 x 940 10 Preset Name You can enter a preset name of up to 64 characters You can set a name in alphanumeric characters Be 5 Control for Admin button sure to enter a single byte alphanumeric preset name Displays the Control for Admin Panel p 127 When the Home Position is selected in 8 the preset name function is grayed out Ina Preset Name ASCII characters spaces or printable characters can be used 101 11 De
68. playback checkbox to play H 264 video in an external player Playback Videos Number of downloaded video files 5 Playback with External Player Open Video folder Number of downloaded video files The number of downloaded files the video consist of is displayed sjoo UlWpY 126 Playback with External Player Start up the external player Windows Media Player etc and the selected video is played back Open Video folder Open the folder storing the selected video Double click the video file in the folder to play it back E Note e When the data size for mov type files is 1 MB or greater they are split into several files e f mov files are split into several files only the initial few seconds of the first file can be played back e The downloaded video files can be played back using QuickTime 7 7 and Windows Media Player 11 12 For the Windows Vista operating system or earlier use QuickTime Use of these applications does not guarantee playback Deleting Videos You can delete videos from an memory card 1 Select a video to delete in the video list 2 Click Delete from Camera The video is deleted from the camera E Note If the selected videos contain Not Downloaded videos a message prompting you to confirm deletion appears Click OK to delete the video Displaying Memory Card Information Click Memory Card Details to display information on the memory card inserted in the cam
69. privacy mask area by clicking Next Privacy Mask Registration Color Coo y Gik adding Quick change Image Stabilizer Detailed Settings Restore scttings 2 Change the position and size of the privacy mask area Privacy mask areas can be changed using the mouse or by entering values Entering values Click Detailed Settings Enter a value for the Privacy Mask Position and Size and click Preview settings to check the position and size of the preview frame Click Get camera info to load the current pan tilt and zoom settings Privacy Mask Registration coo EA Quick adding Quick change Image Stahilizer Detailed Settings F Enable privacy mask EEG 0 539 Width 1 960 Height 1 540 Restore settings If you want to cancel the changes and restore the settings saved in the camera click Restore settings 3 Click Quick change to save the privacy mask area The changed privacy mask area is saved in the camera Privacy Mask Registration Image Stahilizer Detailed Settings F Enable privacy mask Pan Tilt 1 80 50 Ml Zoom 129 42 M 2 0 40 Privacy Mask Position and Size Left 1602 MAS Top 1168 Es Width 1 960 Hoight 1 540 SEDO a Restore sattings E Note Select a disabled privacy mask and click Quick change to enable it How to Delete Select the privacy mask area you want to delete and click Delete The privacy mask
70. signed certificate Follow the instructions in the message and reboot The certificate created will take effect after rebooting E Note Creating a certificate takes time so it is recommended that you stop video transmission and upload processes 2 Certificate Status If no certificate is installed Not Installed will appear If a certificate is installed the validity period for the certificate will appear 3 Country C Enter the country code 4 State Province ST Locality L Organization O Organizational Unit OU Common Name CN Enter state province name locality organization name organizational unit and common name in ASCII characters spaces or printable characters Enter a FQDN format host name etc to set the common name required 5 Validity Period Start Date Validity Period End Date Set the validity period of the certificate to be created in the range of 2001 01 01 to 2031 12 31 required when creating a self signed certificate EN Important With regard to security it is recommended that you use a self signed certificate where complete security does not need to be ensured through operation tests etc For system operation acquire and install a certificate issued by a CA Certificate Management Generate Certificate Signing Request Display Certificate Signing Request Install Server Certificate Browse Exe Install Intermediate Certificate Browse
71. speaker with amplifier connected to the camera 5 Output Volume Set the volume of output for the speaker connected to the camera in the range of 1 to 100 The greater the value the larger the output volume becomes e Audio Transmission e Input Volume e Voice Activity Detection O pro QS 05 Lo Sl e Audio Reception e Output Volume yom F un 6 Echo Canceller If Enable is selected echo between the microphone and speaker is Suppressed QS 65 ep D Q o Q D 66 This setting is available only when Audio Transmission from the Camera is set to Enable and Audio Reception from Viewer is set to Enable 7 Audio Input set the microphone input Select Line In Microphone In dynamic microphone or Microphone In condenser microphone Switch line in and microphone in on each setting page according to the specification of the microphone p 66 Using the wrong input may damage the camera and or microphone Be sure to configure settings correctly EN Important e Video and audio can be distributed to up to 30 clients However when there are many clients or they are connected to the camera over an SSL connection the video frame rate may slow down and the sound may drop out if audio reception from the camera is enabled e The volume sound quality etc may change depending on the characteristics of the microphone used e If Input Vo
72. specify the range to display in the image display area How to Operate the Viewer The preview frame is blue when you have not obtained camera control privileges When you obtain camera control privileges the preview frame turns yellow and you can use the following procedures to resize and move it E Changing the Size You can resize the preview frame by dragging it The preview frame turns blue during dragging The image inside the frame is displayed in the image display area in accordance with the size of the frame A The preview frame size can be set to any of five sizes the changed size is displayed under Video Size on the digital PTZ panel The sizes that can be selected depend on the Video Size Set setting under Video gt All Videos on the Setting page p 57 If the aspect ratio of the set Video Size Set is 16 9 the five sizes are 640 x 360 512 x 288 384 x 216 256 x 144 and 128 x 72 If the aspect ratio is 4 3 the five sizes are 640 x 480 512 x 384 384 x 288 256 x 192 and 128 x 96 E Changing the Position You can move the preview frame by dragging the inside of the frame If you click any position in the Digital PTZ display area the preview frame moves to the clicked position E Note The preview frame moves in stages You cannot finely adjust the position E Specifying a Range with the Sliders You can use the pan tilt and zoom sliders for the image display area to specify the cropp
73. switch between Day Mode and Night Mode if brightness remains above or below the level set in 1 for the number of seconds specified Select 30 or 60 if brightness changes frequently such as when a light source passes in front of the camera Select 5 or 10 if change in brightness is minimal Installation Conditions 2 LED sei 1 Dome Select whether or not a dome is used To use the camera with a dome housing unit select Use 2 LED Setting H730 M720 Select Turn Off or Turn On for the LED operation status on the camera Set to Turn Off if you do not want to turn on the LED set to Turn Off if an optional indoor dome housing for the camera is used if reflected LED light enters the capture area or otherwise interferes with image Capture or if you do not want to show that the camera is operating 3 Image Flip Select Disable or Enable for the orientation of the camera video E Note For the focus ranges when the dome is set to Use see the note on p 55 H730 M The LED will light for several seconds when booting even if the LED Setting is set to Turn Off Camera Position Control Domino Po O cone onion wou Coa 1 Restricted to Presets Set the camera control preset to No Restriction or Preset Only The administrator can limit camera control by non administrators to preset angles by selecting Preset Only 2 Camera Position without Control Select either
74. the only means for recovery E Note If the same address is duplicated the policy for the address that appears highest on the list will be applied 71 ep D Q o Q D 72 IPv6 Host Access Restrictions Apply Host Access Restrictions Enable Default Policy Authorize Access Prefix Prefix Length 1 2 Apply Host Access Restrictions Set IPv6 host access restrictions to Disable or Enable Default Policy If IPv6 host access restrictions are applied select Authorize Access or Prohibit Access for the default policy Prefix Prefix Length Create a list of permitted hosts and restricted hosts and set IPv6 address access for each host to Yes or No You can specify the prefix length and set access restriction by network or host If access is prohibited access to all ports Is restricted IPsec Setting IPsec The following can be set here e Psec Set the IPsec setting method e Auto Key Exchange Settings set auto key exchange e Psec Set IP security can be specified through auto key exchange or manual setting with up to five communicating devices IPsec poise Ci Ao Key Exchange O o 1 IPsec Key settings for use with IPsec can be selected as Auto Key Exchange or Manual Auto Key Exchange Settings ISAKMP SA Authentication Algorithm SHA1 v u SAP SA Val Pe i 1 vea 1 IPsec SA Encryption Algorithm Set the IPsec S
75. the same time Setting the Camera Angle Connecting with a Camera List When using multiple cameras the camera connection information already entered into the camera specification file can be read into the camera list used by the Camera Angle Setting Tool This way you can easily connect to multiple cameras without having to enter the camera information for each one See Creating a Camera Specification File p 39 for information on how to create a camera specification file WE Loading a Camera Specification File 1 Click Select Camera from the File menu r B Camera Angle Setting Tool Not connected File View Help Connect Select Camera The Select Camera dialog box will appear 2 Click Load camera specification file B Select Camera Load camera specification file Camera List No Registered Name Detailed Information Registered Name Host Name Port SSL Communications 33 O D 3 D D gt 3 e D 02 a O O o 3 Select the camera specification file and click Open Connecting to the Camera From the camera list select the camera to connect to and Open a m click Connect Look in jy Settings er Edy z 7 T Name y Date modified Type E Select Camera m a Load camera specification file Desktop n Camera List renas Ala Danirkbarad hlar A BIF VB H730F Computer a VERGAN Network 1Fb VB H630D 4 mi b
76. the specified conditions Filter Log Type Not specified Specify type E El Eror E EE Waming WB TIP Serve Information W Syste Specify code Date amp Time E Specify start date amp time E Specify end date amp time Apply filter S OO UIWPY Log Type select the Specify type or Specify code checkbox to filter logs by type If you do not want to filter logs by type select Not specified e Specify type Specify the log level select Error Warning or Information for the level of logs to be shown Specify log output module select Application HTTP Server or System for the output source module whose logs will be displayed e Specify code specify the log code Only logs whose code contains the entered characters are shown If AO is entered for example logs starting with AO are displayed Date amp Time e Specify start date amp time checkbox When this checkbox is selected and a date and time are entered logs generated on or after the specified date and time are shown e Specify end date amp time checkbox When this checkbox is selected and a date and time are entered logs generated on or before the specified date and time are shown EN Important Logs saved in the camera s internal memory are cleared when you perform Maintenance gt Restore Default Settings and Reboot or press the reset switch on the camera E Note Application HTTP
77. to Manual or Auto Flickerless in the Admin Viewer e Minimum subject illumination may change when AGC Limit is set e f On2 is selected for Image Stabilizer it is best to select a video size smaller than 960 x 540 e The image stabilizer is not effective when the subject is shaking e The image stabilizer is not effective beyond a certain level of vibration or against momentary vibration 59 56 e See Important on p 98 p 104 for precautionary notes regarding Admin Tools configuration when image stabilizer is set e See Important on p 142 for precautionary notes regarding the Viewer when image stabilizer is set e Pan Tilt Speed Control can also be set using Pan Tilt Zoom in the Control for Admin panel of the Admin Viewer p 149 Day Night when Auto is set 2 Swing rahe Response sec 20 1 Switching Brightness Set the brightness at which Day Mode and Night Mode will be switched when Auto is selected in Day Night Select Darker Slightly Darker Standard Slightly Brighter or Brighter Select Darker if you want to capture video in color as much as possible Select Brighter to reduce noise Note that this mode switches to black amp white sooner 2 Response sec Set the time in seconds needed for judgment on switching between Day Mode and Night Mode when Auto is selected in Day Night Select 60 30 20 10 or 5 The mode will
78. use One shot AF when switching Day Night Mode 6 Move to registered focus position When switching Day Night Mode the focus positions preregistered tor Day Mode and Night Mode in Register focus position will be used For details see Registering the Focus Positions p 148 7 Compensate for light source Select this option to adjust the focus position to suit the lighting being used when switching to Night Mode Fluorescent select this option to capture video under fluorescent LED sodium or mercury lighting Halogen Lamp select this option to capture video under halogen or incandescent lighting Infrared 740nm select this option to capture video under infrared 740 nm wavelength lighting Infrared 850nm select this option to capture video under infrared 850 nm wavelength lighting Infrared 940nm select this option to capture video under infrared 940 nm wavelength lighting 8 None When switching Day Night Mode the camera automatically focuses on each of the fluorescent lighting focus positions set for Day Mode and Night Mode Registering the Focus Positions The focus positions that are used when switching Day Night Mode are registered as follows 1 Select 2 Day Mode or 3 Night Mode in Day Night p 148 2 Under the lighting conditions selected in step 1 adjust the focus position as required while watching the video 3 Click Register focus position Register
79. using Browse and click Exec This is displayed only when Authentication Method is set to EAP TLS 3 Install Client Private Key Installs a client private key Select the private key file to be installed using Browse and click Exec This is displayed only when Authentication Method is set to EAP TLS 4 Client Private Key Password Enter the password for the client private key Required when a password has been configured for the private key This is displayed only when Authentication Method is set to EAP TLS 5 Delete Certificate Deletes all installed CA certificates client certificates and client private keys Only CA Certificate is displayed when Authentication Method is set to EAP TTLS or EAP PEAP but any installed client certificates and client private keys are also deleted EN Important e f any CA certificates client certificates and client private keys already exist they are discarded and new versions are installed e Anerror occurs if the format of the certificate or private key to be installed is incorrect Client certificates and client private keys are checked as a pair when installing and an error occurs if they do not match e The certificate and private key used for 802 1X authentication must be installed as separate items irrespective of the installation status of certificates for SSL TLS 802 1 X Network Port Authentication Settings 79 02 D
80. white wall or other A slanting A subject subject lacking subject reflecting bright dark contrast strong light Sd 0 A subject consisting of only slant lines or horizontal stripes A subject having no form such as flame or smoke A subject seen through glass A dark area or night view A fast moving subject Subjects both near and far e After rebooting the camera it is recommended that you check whether the camera is focusing correctly e Focus ranges rough guide are shown in the table below Day Night Setting Night Mode Day Mode 0 3m 12in infinity 10m 8 3 infinity Fixed at infinity Focused at infinity When using an infrared lamp the camera may be out of focus W Setting the Exposure You can set any of nine levels of image brightness 4 to 4 Exposure Compensation 0 m reas Bright To darken the image drag the slider toward Dark To brighten the image drag the slider toward Bright E Note e If the camera s Exposure Mode p 146 was set to Manual it will be changed to Auto after setting exposure compensation e The exposure compensation value set with the Camera Angle Setting Tool will be reset when the camera is rebooted The value will not be reflected in Exposure Compensation of Camera gt Initial Camera Settings p 53 in the Setting Page Creating a Camera Specification File You can load a camera list in the Select Camera
81. with contour lines If a moving object is smaller than Object Size its contour lines are white If the moving object is larger than Object Size its contour lines take on the same color as the detection area indicating that detection mode has been triggered to ON Contour lines of a detected moving object Detect criteria for Abandoned Object Detection Set areas where you want to detect abandoned objects as detection areas Object Size 20 00 Duration Sec Object Size Enter a value or move the slider to set the ratio of the size of an object that was left behind in the detection area to the size of the detection area When Object Size is changed an indicator frame representing the area of the object is displayed for 1 second in the center of the image display area This allows you to check the size ratio of the abandoned object detection area while specifying the Object Size setting Duration Sec Set the time that must elapse after an object has been left If both the values for Object Size and Duration Sec are exceeded detection mode is triggered to ON Object size indicator Detection area Any moving objects detected are shown with contour lines If Object Size and Duration Sec are not exceeded contour lines are white When all detection criteria are met contour lines take on the same color as the detection area and detec
82. working error 1 2 V421 Meaning An error that does not permit recovery occurred while intelligent service was running Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing E Application Memory Card Messages M001 Starting and stopping of memory card control module info Description 1 sdctrl M001 Starting or stopping Meaning The memory card control module sdctrl has started or stopped M201 memory card write protection warning Read only filesystem M201 A write protected memory card is inserted M203 Not enough space on memory card warning There is not available space M203 Insufficient memory card capacity M204 Invalid file removed warning Description Invalid file 1 was removed M204 Name of removed file An invalid file was removed M301 memory card control module error err Description 1 process failure M301 Meaning Mount or unmount process failed List of Log Messages E HTTP Server Messages S012 External device service started info Description starting extio S012 IP 1 H143 IP address S013 External device service shut down info authentication Meaning The external device input output service H144 Password specification error notice Description http_auth c XXX password doesn t match S014 Timer service started info for 1 username 2 IP 3 H144 D ipti tarting ti S014 1 URL XSS vulne
83. 1 or On2 for image stabilizer The image stabilizer function has the effect of correcting blurry images caused by movement of the camera Try On2 if the image is still blurry after selecting On1 If you have selected On1 or On2 as the image stabilizer setting the viewing angle will be smaller and the image more coarse than when Disable is selected This is not a malfunction 3 AGC Limit select one of 5 levels from 1 to 5 to automatically set the upper gain limit The greater the value the higher the sensitivity becomes If you do not want to use the automatic gain adjustment select OFF Setting the AGC Limit allows you to record with reduced noise when recording in low light conditions ep D Q o Q D 4 Smart Shade Control Strength Auto Select Mild Medium or Strong for the control strength when Smart Shade Control p 54 is set to Auto e Mild Select this when noise reduction is a priority e Medium Recommended seiting for auto mode factory default setting e Strong Select this when visibility in dark areas of the scene is a priority 5 Pan Tilt Soeed Control select Control at set soeed or Control by zoom position for the pan tilt operating soeed When Control by zoom position is selected the pan tilt speed is slowest at maximum telephoto and fastest at maximum wide angle EN Important e AGC Limit is disabled when Exposure is set
84. 1 46 Do not lock Center Current Position Focus Lock oy start Panorama Creation Bs onoono ou IA Center Current Position Save the panorama image to the camera The image in the panorama image display area will be cleared Click Save to camera and then click OK in the displayed dialog box The panorama image saved in the camera is deleted Panorama Creation Tool Saving a Panorama Image as Image Files Opening from Image Files You can save a recorded panorama image as an image file or open image files as a panorama image Only JPEG image files created using Panorama Creation Tool can be handled How to Save Click Save to file and then select the folder you want to save the image file in and enter the file name in the displayed dialog box dom camera Creation Dale 2014 04 12 23 51 46 Do not lock Center Current Position Focus Lock I TT EETA ooo Center Ss Save the panorama image to the camera Current Position How to Open from Image Files Click Load from file and then select the image files you want to use in the displayed dialog box Load from file Save to file Exposure ock Tod from camera Creation Dale 2014 09 12 23 51 46 O Center Current Position White Balance 1 ock O Do not lock Center Current Position Focus Lock aaa start Panorama Creation A ooh Panoan co AS Center Current Position Save the panorama im
85. 1280 x 720 Video Quality Digital PTZ VB M620VE VB M620D VB M720F Video Size Video Transmission Maximum Frame Rate Video Transmission Video Size Upload Memory card H 264 1 Video Size Bit Rate Control Video Quality Target Bit Rate kbps Frame Rate fps Frame Interval sec H 264 2 H 264 2 Video Size Bit Rate Control Video Quality Target Bit Rate kbps Frame Rate fps Frame Interval sec 3 2048 30 1 Disable 480 x 270 Use bit rate control 3 30 1 mV B M42 VB M620VE VB M620D VB M720F 1280 x 720 640 x 360 320 x 180 320 x 180 30 0 320 x 180 320 x 180 Use bit rate control 3 Disable 320 x 180 Use bit rate control 3 175 xipueddy 176 EH Common to all models e On screen display Date display Position of date display Format of date display Time display Position of time display Text display Position of text display Text string display Color of text Background color Color depth of text and background RTP Server RTP RTSP Authentication Method RTSP Port Audio Multicast Multicast Address Multicast Port Multicast TTL RTP Streaming 1 Video Size Frame Rate Multicast Address Multicast Port Multicast TTL Audio Transmission RTP Streaming 2 Video Size Frame Rate Multicast Address Multicast Port Multicast TTL Audio Transmission RTP Streaming 3 Video Size Frame Rate Multicast Address Multicast Port Disable
86. 16 levels from 1 2 to 1 16000 When capturing a moving subject selecting a higher shutter speed can reduce blurry image capture 2 Exposure Compensation The exposure compensation when the camera starts can be set in the range of 4 Dark to 4 Bright To brighten the image set a positive value To darken the image set a negative value The setting is not available if Smart Shade Control is set to Auto 3 Metering Mode set the metering mode when the camera starts Center Weighted The entire screen is metered by focusing on the center of the screen Even when slightly darker brighter areas are present on the periphery of the screen an appropriate exposure can be achieved for the subject near the center Use this mode if the subject is positioned near the center of the screen ep D Q o Q D 53 54 Average The entire screen is metered by averaging A stable exposure can be achieved even ina capture environment where there are notable brightness differences within the screen Use this mode to stabilize the exposure in locations where vehicles or people are moving Spot The center of the screen is metered An appropriate exposure can be achieved for the subject at the center of the screen regardless of the brightness darkness on the periphery of the screen Use this mode if you want to adjust the exposure to the center of the screen because the subject is receiving a spotli
87. 3 RTSP Port set the RTSP port number to 554 or in the range of 1024 to 65535 Normally 554 factory default setting is used Audio Multicast Multicast Address 0 0 0 0 O macaa Pon ee O O maa TL v CE 1 Multicast Address Set the multicast address for audio transmission in the range 224 0 0 0 to 239 255 255 255 IPv4 or an address beginning with ff00 8 IPv6 To disable Multicast set to 0 0 0 0 IPv4 or 0 IPv6 2 Multicast Port set the multicast port number for audio transmission to an even number in the range 1024 to 65534 To disable Multicast set to O 3 Multicast TTL Set the effective scope of multicast distribution between 0 and 255 To disable Multicast set to 0 The TTL Time To Live representing the effective scope of multicast distribution is decremented each time the signal passes through a router When the value reaches 0 the signal can no longer be distributed For example if TTL is set to 1 multicast distribution is confined to the local segment only and cannot be distributed by the router RTP Streaming 1 to 5 You can make settings for each stream RTP Streaming 1 to RTP Streaming 5 in a 5 session RIP stream distribution Video Size 480 x 270 JPEG v Multicast Address 0 0 0 0 Ono ercer 0 a Lo 1 Video Size Select the video format JPEG or H 264 and video size of the RTP stream The video sizes for JPEG will vary depending on the Video S
88. 520 Used Capacity KB 12192 1 Memory Card Recognition Displays the status of the memory card The three status messages are Memory Card Not Inserted Not Mounted and Mounted 2 Memory Card Operation Status Displays the operation status of the memory card The three status messages are as follows e Operable This status indicates that any operation may be performed e Recreating video management information This status indicates that video management information is being recreated Other operations cannot be performed e Deleting videos This status indicates that videos are being deleted Other operations cannot be performed 3 Video Management Information Status Displays the status of the video management information The two status messages are as follows e Normal This status indicates that video management information is normal e Video Management Information Recreation Required This status indicates that management files are corrupted or not consistent with saved video files It is necessary to click Exec in Recreate Video Management Information to recreate video management information 4 Video Saving Displays whether or not videos can be saved to the memory card e Can Save Indicates that videos can be saved to the memory card e Cannot Save Indicates that videos cannot be saved to the memory card This status may be caused when the memory card is not mounted th
89. A encryption algorithm to AES gt 3DES AES gt 3DES gt DES or AES gt 3DES gt DES gt NULL The specified algorithm will be checked for an applicable encryption algorithm starting from the left 2 IPsec SA Authentication Algorithm set the IPsec SA authentication algorithm to HMAC_SHA1_96 or HMAC_SHA1_96 gt HMAC_MD5_ 96 The specified algorithm will be checked for an applicable authentication algorithm starting from the left 3 IPsec SA Validity Period min Set the duration of validity for IPsec SA factory default setting is 480 4 ISAKMP SA Encryption Algorithm set the SA encryption algorithm for use with auto key exchange protocol IKE to AES gt 3DES or AES gt 3DES gt DES 5 ISAKMP SA Authentication Algorithm set the SA authentication algorithm for use with auto key exchange protocol IKE to SHA1 or SHA1 gt MD5 6 DH Group Select Group 2 or Group 2 gt Group 1 for the key generation information that will be used in the DH algorithm for key exchange via auto key exchange protocol IKE 7 ISAKMP SA Validity Period min Set the duration of validity for ISAKMP SA factory default setting is 480 IPsec Set Auto Key Exchange IPsec Sets 1 to 5 are available and you can specify IPsec settings for one communication device for each IPsec Set Security Gateway IPv4 Address 192 168 10 1 Destination Subnet Mask Length 1 32 16 O IKE Pre Shared Key Up to 127 charact
90. ABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR USE OR NON INFRINGEMENT AND 2 NEITHER CANON INC NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES SHALL BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE RESULTING FROM THE USE OF THIS MATERIAL OR THE CAMERA EM Notes 1 All rights reserved 2 The contents of this guide are subject to change without any prior notice 3 This document has been prepared with the utmost attention to accuracy If you have any comments however please contact a Canon sales representative 4 Canon shall assume no liability for any outcome of using this product regardless of ltems 2 and 3 above Notes on Network Security The user is responsible for the network security of this product and its use Take appropriate network security measures to avoid security breaches To the full extent permitted by laws and regulations Some cameras are not sold in some countries or regions neither Canon Inc nor any of its subsidiaries or affiliates shall be liable for any losses direct incidental or consequential damages or liabilities that may be incurred as a result of network security incidents such as unauthorized accesses lt Network Security Recommendations gt Change the password of the camera periodically Change the HTTP or HTTPS port number of the camera Limit access to the camera by network devices Copyright Videos images or sounds recorded
91. Admin Viewer VB Viewer The camera s built in Admin Viewer VB Viewer features an Admin Viewer for administrators and a VB Viewer for guest users Use the VB viewer to check distribution to guest users and Admin Viewer to check all operations Chapter 7 Admin Viewer VB Viewer gt v o D 5 a 0 Operating If an error message appears or the camera fails to operate correctly see the error message and log message information in Chapter 8 Appendix Chapter 8 Appendix EN Important Before starting operations make sure that the setting page and Admin Tools settings are functioning correctly 25 Installing the Necessary Software Install the following software to perform initial settings for the camera e VB Initial Setting Tool Software required for performing initial camera settings e Admin Tools Certificate An electronic certificate that is required for using Admin Viewer and Admin Tools Camera Angle Setting Tool Software to use for camera angle adjustments when installing the camera e NET Framework 3 5 SP1 NET Framework 4 5 The execution environment required for network camera software not required if already installed on the PC You can perform either an Easy Installation or a Custom Installation of the software E Note e All computer users will be able to use Admin Viewer and Admin Tools if the Admin Tools certificate was installed by the installer e Select Custom Installation
92. Canon Network Camera VB H43 VB H630VE VB H630D VB H730F VB M42 VB M620VE VB M620D VB M720F Operation Guide 098 Be sure to read this Operation Guide before using the network camera NC Introduction Thank you for purchasing a Canon Network Camera hereafter referred to as the camera This Operation Guide explains the camera settings and operations Read this guide carefully before using the camera to ensure correct use Also be sure to read the files in the LICENSE folder on the Setup CD ROM For the latest information on this product firmware and included software user manuals operating environment etc please refer to the Canon Web Site Disclaimer To the full extent permitted by laws and regulations neither Canon Inc nor any of its subsidiaries or affiliates shall be responsible for any financial losses that may be Incurred as a result of the loss of recorded information or images regardless of the internal or external cause of the loss EXCEPT AS SET FORTH IN THE LIMITED WARRANTY ACCOMPANYING THE CAMERA AND WITHOUT DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE ENTITLED TO AND TO THE FULL EXTENT PERMITTED BY LAWS AND REGULATIONS 1 NEITHER CANON INC NOR ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE ANY WARRANTY OF ANY KIND EXPRESS OR IMPLIED WITH REGARD TO THE MATERIAL IN THIS MANUAL OR WITH REGARD TO THE USE OF THE CAMERA INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AS TO MARKET
93. Could not connect to the camera Connection failed due to an invalid IP address etc The camera is busy The connection limit was exceeded Failed to get camera control privileges The request for camera control privileges was denied because the camera was being used by the Admin Viewer etc Failed to establish audio connection Connection for audio reception failed You are not connected to the camera An attempt was made to operate the camera when the camera was not connected Please get camera control privileges An attempt was made to operate the camera without camera control privileges Another user is already connected as an administrator The Admin Viewer is already connected to the camera The viewer is already connected in another window The viewer is already available in another window No audio device The Audio button has been clicked when there is no audio device or the audio device has been disabled in the PC Failed to initialize Canon Network Camera Audio ActiveX plugin is not installed within ten seconds after clicking the Audio Receiver button Insufficient memory card capacity An attempt was made to recording to amemory card with insufficient capacity Recording to memory card is not allowed Recording to the memory card failed because Memory Card Operation Status gt Operation Settings was not set to Save Logs and Videos xipueddy You cannot control the camera unless you exit Viewer The vid
94. Delete the preset selected from the tour schedule list 6 Preset selection box Select the preset you want to add to the tour schedule list 7 Preview The camera switches to the camera angle selected in Preset and the new angle can be checked in the image display area 8 Speed PT Select Slow Normal or Fast for the moving speed of the camera during panning tilting Preset Setting Tool 9 Speed Z Select Slow or Fast for the camera speed during ZOOM 10 Pause sec set the time at which the camera stops at the preset position You can set between 0 and 120 seconds in 5 second increments H630 8 H730 M6208 M720 You can set between 1 and 120 seconds in 1 second increments 11 Add Add the preset to the tour schedule list S gt 12 Change 5 Change the speed or pause time between presets selected from the tour schedule list E Note e Preset tour is not performed while the camera is being controlled with viewers Admin Tools etc e Preset tour is not performed when control privileges are obtained by RM Lite W Setting the Preset Tour 1 Select the touring method from the Preset Tour selection box Select For Viewers or Always Preset Tour Always A I Set Preset Tour Time Start Time 00 00 SMR Rs 00 00 T Preset Preset TT Speed PT Siow Speed Z Siow Pause sec Setting the preset tour time Select the Set Preset Tour T
95. E e A 56 Lock camera position sas eos 111 E a 120 Log Messages suman 160 Eo a E E E EE 84 119 M MAC AQOTOSS nseries 28 Maintenance siii ion eiii 84 Max Frame Rate inmi 150 Maximum Frame Rate ooccocccccccccnccncoccnocnconcnnonos 57 Maximum Packet Size oooccccccncccncncccnnoconoconnnonos 48 Memory Card aiccein 14 80 135 154 Memory Card Information coocccccoccccncnccncnnoncnos 81 Memory Card Operations ccccoocccccccnnccncnnnn 80 81 Memory Card Recording ss cc 141 152 Message Error Message acortar cientes 170 Information MESSAGE n 170 Log Messages nero dls 160 Warning Message c oocccccccocccnccnonononcnnnonnnnons 170 Metering Mode ccccccecccceecese cece eeea seen eees 53 146 VC VOOI TOME nt radoas 65 MOINET COEN OOO 0O 0 0 0 PP eniai raii 156 AO ayia cee NEE T EEE A tana eda ora neraante 81 Moving Object Detection cooocccccccccnnocccnnncono 115 E Po EE 60 N Name Server AdqdresS 0ooccoccccncccnccnncononcnonocnncnnnns 49 NetWOrK easnssnsissinsresrerrsrnsrrrrerrerrerrererrerrrrrerrerrrren 48 Network Address Subnet oocccccccncoccnccccnccncnnnnos 71 la AAA 56 148 Noise Reduction serte 54 150 NIP SOVET ceurniatnduiiwiadinvannl iaiia ei eni iienaa 51 O A E A e O 146 183 xipueddy 184 Oneshot WB esinda A nt 147 On screen Display isawuwvivnnetundetovatnsiuitensdtaatoaieatinsts 58 Operating the External Device Output 149 Operan MOGE sassnitacinld i
96. I Enter the URI to be uploaded to using up to 255 characters 3 User Name Password Enter the user name and password required for authentication Digest authentication is not supported 4 Proxy Server Enter the host name or IP address of the proxy server using up to 63 characters 5 Proxy Port Enter the port number of the proxy server factory default setting is 80 6 Proxy User Name Proxy Password Enter the user name and password of the proxy server Digest authentication is not supported 7 Parameter query string Enter the parameter using up to 127 characters Parameters can be specified using the character p 156 8 HTTP Upload Test Clicking Exec initiates an upload test based on the settings currently entered Only one JPEG image is uploaded It is not necessary to click Apply Upload Setting HTTP FTP Upload and E mail Notification After entering a password first click Exec then Apply the password EN Important e Enter Proxy Server Proxy Port Proxy User Name and Proxy Password if connecting via a proxy e For information about the HTTP upload function and settings contact your nearest Canon Customer Service Center FTP Upload Notification Video data upload with FTP FTP Server Up to 63 characters 192 168 100 67 User Name Up to 31 characters ftp O Password Up to 63 characters ep D Q a Q D 1 Noti
97. P SPI inbound SA AH Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key outbound SA AH SPI outbound SA AH Authentication Key inbound SA AH SPI inbound e Certificates Certificate Status Not Installed Country C State Province ST Locality L Organization O Organizational Unit OU Common Name CN Validity Period Start Date 181 182 Index Numerics 802 1X Authentication ercer 78 A Abandoned Object Detection ee 116 ACCESS CONG dci 71 AQMIT TOOS di ii Sih hee 86 Admin Tools Certificate a an 15 26 FROM VIEWED ar oats cok ants 134 143 AMISTAT atari das 131 Administrator PASSWOrd rd 48 PE MOOG is 93 AO Nn e 55 ADEUS enian a a a 147 Audio Distribution iaa 71 130 AUCIO MUCA SE rad 60 Audio A A A 65 134 142 FUICIOS SOI VEN auian A 65 Audio TTANSMISSION secere 65 134 143 Authentication Method l 66 78 Authorized WISER urna T1131 Auto Control SCUINGS semis aiaa iiia 150 Auto Key Exchange miss alias 73 AUDIR aaa A 49 B Back Up SCMINOS sli 84 Basic Authentication tds 66 BURNE CONFON aiiiar luncee eatasioa atananens 58 BLC Back Light Compensation 135 138 C Camera Angle Setting Tool o o oo 26 31 Camera COMMU ON arta ana 71 130 Camera Control Privilege Status Indicator 136 Camera Control Privileges 130 136 Camera Na Mer o aa 53 Camera Position Control veritat 56 Camera Specifi
98. Safety Precautions in Precautions for Use of Built In Camera Functions and Included Software p 7 When Admin Viewer VB Viewer has camera control privileges those camera control privileges are released if the camera is moved to a preset position specified in the Preset settings by a volume detection event operation External Device Output O hive Opt Forna 1 Operation Mode Select the normal inactive circuit condition When Normally Open is selected the output terminals remain in the open state during normal operation and the terminals close upon an active event and open upon an inactive event When Normally Close is selected the output terminals remain in the closed state during normal operation and the terminals open upon an active event and close upon an inactive event 2 Active Output Format Select Pulse or Continuous for the external device output format 3 Pulse Output Time sec Enter the pulse output time in the range of 1 to 120 sec This setting is available when Active Output Format is Pulse EN Important When Active Output Format is set to Pulse and a timer is used a single contact output is controlled when the timer starts E Note Normally Open means that the contacts are normally in the open state that the circuit is non conductive and Normally Close means that the contacts are normally in the closed state that the circuit is conductive o 1
99. TOOIS cccceecccecscesesesecccceneeusececuuenseeesseuuesseeesssnsaessesessaaaessesees 133 How to Operate the VICWEL cccccccseccseesseeteeeceeeeseeeeeeteeeseeteeetenessaeeteeetaneesaeetes 134 Display Screens Of ACMIN Viewer cocoooccnccccccnnnncocncnonnnnnnnnnnnonnnonnanononnnnnnnnonnrronnnnnnrannnnnnnnnnns 134 US A E Oo OS E PORO I AX 135 Obtaining Camera Cont Gli ivile GOS eiii ra 136 OMNI Nne Came lassie cases ose ise AA 137 Cropping and Displaying Part of an Image Digital PTZ occcccnconnnnnnnncnnonononnnnononinnnss 139 Se NG Maso and AUCO erreseina en E RAESTE EEA AREEN 140 Checking MONI WOM e UU uu E 142 Performing Operations and Settings in the Admin Viewer oooncccconccconccccncnoncnnnnno 143 ca AUGO ecse R EE E EE AEE E 143 Magnifying Part of the Image Viewer PTZ oooonncncnnnncnnococcnnnconononcnnnnnonononncnnonnnnononnnnnnnnnos 143 USNO COn o I aee S R Eu nae aoeseenn 144 Displaying E vent IUS ee EE AEE AREE EA ER EERE 151 Recording to an Memory Card Manually ccooocccccccnccccinncncnnncnocnnononnnnononnnononnnoncnnnnncnnnnnos 152 Chapter 8 Appendix Memory Card ACCESS ii wivcied wisicauasnsdtinsausiausanwediisiensdu atlas sasnnbnidelandchieannsansilecdscuaniblensanankuiens 154 es 1 A PP 156 VOUS STO O MING aaa cortos 158 LIST OF OO WIC SGA ES eiii ncds 160 Log Messages on th Camera sonia dt ida 160 List of Viewer Messages ocooccccocccococcnoncncnncnconcnconcnnnnn
100. Upper left YYYY MM DD Disable Upper left Display nothing Upper left White Black Fill text and background color Enable Digest Authentication 904 480 x 270 JPEG Disable 480 x 270 JPEG 10 0 0 Disable 480 x 270 JPEG 15 0 0 0 0 0 0 Multicast TTL Audio Transmission Disable RTP Streaming 4 Video Size 480 x 270 JPEG Frame Rate Multicast Address Multicast Port Multicast TTL Audio Transmission Disable RTP Streaming 5 Video Size H 264 1 Frame Rate Multicast Address Multicast Port Multicast TTL Audio Transmission Disable General Upload Upload Upload Disabled Video Format JPEG Frame Rate Pre event Buffer number of frames Post event Buffer number of frames Pre event Buffer sec Post event Buffer sec HTTP Upload Notification Notification Only with HTTP URI User Name Proxy Server Proxy Port Proxy User Name Parameter query string FTP Upload Notification Video data upload with FTP FTP Server User Name 320 x 180 JPEG for the VB M42 VB M620VE VB M620D VB M720F PASV Mode File Upload Path File Naming Subdirectory Name to Create File Name to Create File Name to Create Maximum Number of Loops E mail Notification Notification Mail Server Name Mail Server Port Sender From Recipient To Authentication User Name POP Server Subject Message Body Video Server Maximum Number of Clients Camera Control Queue Length Maximum Connection Ti
101. ____ __ For an explanation on each item set in Light Source lt see White Balance in the Setting page p 54 3 6 Aperture 3 Manual If Manual is selected for Exposure set a desired The white balance is adjusted manually aperture value Moving the slider to the left closes the aperture and darkens the image Moving the slider to the right opens the aperture and brightens the image Calor lin TA TO Solari ig t coL AE One shot WE 7 Gai R Gain ie O e a 1023 If Manual is selected for Exposure set a desired ae elias 298 O e e 1023 Moving the slider to the left decreases the gain sensitivity to brightness and darkens the image Moving the slider to the right increases the gain and brightens the image One shot WB This is used for forcibly locking the white balance to match the light source Example of setting method Important Iluminate a white subject white paper etc using e lfthe subject is a traffic signal or electronic scoreboard etc the light source making sure the subject fills the the captured image may flicker entire screen and then execute One shot WB In this case try changing Exposure to Auto Shutter priority R Gain B Gain AE and then select a shutter soeed lower than 1 100 to see ee When setting the white balance manually set the if the situation improves values of red and blue gain in the range O to 1023 to Exposure Compensation and Manual for E
102. a connection from the active web browser a dialog box appears and alerts the user Click OK to apply the new setting Depending on the new setting it may not be possible to connect to the camera again after rebooting If this happens a candidate URI for reconnecting the camera will appear if available Try the URI displayed to reconnect the camera If you cannot connect to the camera through the displayed URI contact your System Administrator LAN Interface Maximum Packet Size IPv4 Address Setting Method IPv4 Address Subnet Mask IPv6 Auto RA Auto DHCPv6 IPv6 Address Manual Prefix Length HTTP Port and HTTPS Port 83 ep D Q a Q D Maintenance Viewing Current Settings Event Logs and Performing Maintenance The following items can be used here e Device Information Display information about the current device e Tool Display or Initialize Camera Settings and Back Up Restore Settings Device Information ven Sra Na CI inca wowed Model Name Firmware Version Serial Number Build Number MAC address Displays information about the currently connected camera Tool View Logs View Current Settings Reboot Restore Default Settings Back Up Settings Restore Settings 1 View Logs Display a history of camera operations and connections to each viewer etc 2 View Current Settings Display a l
103. a operating angle Captured image range e f the view restriction will be exceeded as a result of controlling the zoom toward the wide angle side the camera will first pan and tilt to a position where the maximum wide angle zoom will be within the viewing restriction area Wide angle zoom control will then be enabled within the view restriction area First the center of the After panning and maximum wide angle tilting wide angle zoom E zoom is panned and control is enabled within Captured image tilted the view restriction Restricted view angle q s 5 he Zoom Zoom gt gt out gt gt gt gt out gt gt e Reducing the view restriction may also reduce the zoom range 99 100 Preset Setting Tool A tool that lets you set presets and the home position You can make the desired settings with the mouse by referring to the preview in the panorama or full image mode You can also set Preset Tour whereby the camera tours and monitors multiple presets Preset Setting Tool Set preset tour after the presets have been set Important If you want to use intelligent functions it is strongly recommended that you use the Preset Setting Tool to register a preset that corresponds to the camera position of the area where you want to use intelligent functions e EN EEN MUZ LUI Presets that were set with the Preset Setting Tool cannot be use
104. a setting is changed on any setting page Apply shown on the top right and bottom right of the setting Set sea ts page turns from grayed out to blue HIIP EIP upload and e mail notitication settings Image server and audio server settings Cxternal device input and volume detection event settings Apply T Settings to restrict access to the camera such as by registered user or IP address IPsec configuration HTTP communication encryption settings A Click Apply to make the new setting effective Click Clear to restore the previous setting W Setting Changes Requiring Rebooting 1 Admin Viewer Clicking this button opens Admin Viewer Items that require the camera to be rebooted in order to change settings are flagged with an orange mark 2 Back to top g 9 gg g Clicking this button navigates to the top page Manual 3 Setting Menu Clicking this button navigates to each setting page Important To ensure security exit the web browser after completing Reboot Apply and reboot settings on the Setting page and after using Admin Viewer Admin Tools Click Apply and reboot to confirm the new setting The new setting will be reflected and the camera will be rebooted Click Clear to restore the previous setting When any item accompanied by an orange mark is changed the Apply shown at the top right and bottom right of each setting page changes to Apply and reboot EN Impo
105. aa tune dasialatien 68 OUTS UE VOUTI e o de 65 Overwrite VIC COS aida ia 80 p O ea a 37 99 137 Panorama Creation TOO unsasainas dra Qa vinuintiea inn 93 Panorama Display acaricio 135 136 Panorama Display Area icce 137 138 Panorama SGre cniccesiacemaccsastreeceeta eatatats 97 101 Parano LOLS iaa lados ii 63 156 Passing Detecci n 109 117 FES SV ONC ribera da Sica 28 42 Play DECK VIGCOS ii ins 124 POE OUDON A o 172 OS BUNST a eneee tee eit late 62 80 Pre event Buela dedos 62 80 CHK AP e oo o OOO AN 12 A 67 69 A artist eaduos EETA 138 Preset SEHING TOON sun sinensseundimcdonteluetswennus Sweets 100 Proser Oro tienen 105 Privacy Mask Setting Tool soc ios cesa 89 Privileged Camera Control oomooo 71 130 P G a a r TATA 68 R PIE DOO MIG Teer E 83 FC COMME CU sisma a R A 141 Recorded Video Utility aaa 122 Recording Manually src 152 Reference Volume Level ooccccocccccocccccccnccccncos 67 Removed Object Detection ooccccocnccocncco 116 Reset SWiItCh id 172 Restore Default Settings occccooccnncoconnnoninnnnono 84 Restore SCMING Sisa 84 SP E E PEA A E TER 17 POIO id O 37 E anna 60 RIP Oreaning raid 60 A A ree PRETE 60 S Sean DOMAN erans en araea 50 Self Signed Certificate oocccccononncnnccnoncnnnnonos 76 A skh oats uataianet accel 65 A 44 Seu ODEROM cta adn 5 Shame S ino E Ea 54 150 Sh tter SHEGO rrsan a eaS A 53 147 SOW SUN sia a AN 53 147 Smart Shade Cont
106. account User account IP_adadress IP address of the camera profile_media_configuration MediaConfiguration information RTSP_port_number RTSP port number R303 Metadata distribution initialization failure err metadata initialization error R303 Metadata distribution initialization has failed R304 Abnormal termination of client err delete session from some kind of error client_IP 1 session_ID 2 R304 R304 Client disconnected err Description connection reset by peer client_IP 1 R304 Client IP address Disconnected from client List of Log Messages R304 Client disconnected err Description RTP HTTP connection closed by client R304 Meaning Disconnected from client R305 RTSP processing error err Description RTSP Error error_code 500 Internal Server Error R305 An RTSP processing error occurred xipueddy 169 170 List of Viewer Messages Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types Category Explanation Information Message Help messages on various buttons pull down lists etc as well as frame rate and other information from the camera are shown Warning Message A message will be displayed notifying the user when camera control privileges cannot be obtained the audio session stops etc Error Message Displayed when a system error occurs in the viewer
107. age p 57 E l Selectable video size Video Size Set setting JPEG H 264 1920 x 1080 960x540 80 2 0 2 480 x 270 4 960 x 540 3 4920 x 1080 1280 x 720 640x360 220 180 2 320 x 180 640 x 360 3 1280 x 720 1280 x 960 640 x 480 i ri 2 320 x 240 3 1280 x 960 1 When the Enable H 264 reception checkbox is checked in Admin Viewer gt Control for Admin gt Video Reception p 150 H 264 video sizes will be added to the menu display 2 The H 264 video sizes set in Video Size under Video gt H 264 1 and H 264 2 p 58 on the Setting page are added to the menu 3 If H 264 2 is set to Enable under Video gt H 264 2 p 58 on the Setting page the video sizes for both H 264 1 and H 264 2 are added to the menu 4 WO MAA Video Size Set cannot be set to 1920 x 1080 960 x 540 480 x 270 p 57 EN Important H 264 video cannot be displayed using VB Viewer E Changing the Display Screen Size You can change the display screen size e Actual Pixels y Po Actual Pixels v Po Actual Pixels y 480x270 480x270 480x360 960x540 640x360 640x480 1920x1080 1280x720 1280x960 Fit to Window Fit to Window Fit to Window The display screen sizes that can be selected depend on the Video Size Set setting under Video gt All Videos on the Setting page p 57 Video Size Set setting Sallis aispiay size Actual Pixels 480 x 270 960 x 540 1920 x 1080 F
108. age to the camera 95 sjoo UlWpPY 96 View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera If view restrictions have been set you can limit the displayable capture range using the viewer To limit zoom or a certain field of view when publishing live video use the View Restriction Setting Tool to set the view restrictions easily Apply View Restriction Setting Restrictions set by the View Restriction Setting Tool are applied in the following cases e When the Admin Viewer is accessed with authorized user authorities e When the VB Viewer is accessed e When accessed via the Intelligent Function Setting Tool e When accessed via RM Lite View Restriction Setting Tool Display Screens of View Restriction Setting Too Disabl Image Stabilizer Disable View Restriction Settings F Apply the view restriction 9 Upper Limit a Get value 89 10 26 99 Lower Limit 60 92 106 99 9 10 Left Limit 10 179 99 168 40 Right Limit 102 81 168 40 180 00 Telephoto 3 20 60 40 Wide angle ewe Get value 3 20 60 40 Display in panorama screen 1 1 sjoo UlWpY Restore settings JE 5 4 12 13 ny 1 Image Display Area 6 3 Telephoto preview frame yellow frame The image currently captured by the camera is shown Telephoto restriction setting restriction of Pan
109. ail Notification External Device Output Sound Clip Upload 1 Sound Clip Name Sound Clip Upload 2 Sound Clip Name Sound Clip Upload 3 Sound Clip Name Authorized User Account User List User Authority Authorized User Privileged Camera Control Camera Control Video Distribution Audio Distribution Guest user Camera Control Video Distribution Audio Distribution IPv4 Host Access Restrictions Apply Host Access Restrictions Default Policy Network Address Subnet e Timer 4 Disable 00 00 00 00 None Disable Disable Disable Checked Checked Checked Checked Checked Checked Checked Disable Authorize Access 01 32 Yes 02 32 Yes 03 32 Yes 04 32 Yes 05 32 Yes 06 32 Yes 07 32 Yes 08 32 Yes 09 32 Yes 10 32 Yes 11 32 Yes 12 32 Yes List of Factory Default Settings 13 32 Yes DH Group 14 32 Yes ISAKMP SA Validity Period min 15 32 Yes IPsec Set 1 16 32 Yes IPsec Set Disable 17 32 Yes IPsec Mode Tunnel Mode 18 32 Yes Destination IPv4 Address 19 32 Yes Destination IPv6 Address 20 32 Yes Source IPv4 Address e Pv6 Host Access Restrictions Source IPv6 Address Apply Host Access Restrictions Disable Security Protocol Default Policy Authorize Access Security Gateway IPv4 Address Prefix Prefix Length 01 128 Yes Security Gateway IPv6 Address 02 128 Yes Destination Subnet Mask Length 03 128 Yes Destination Prefix Length 04 128 Yes IKE Pre Shared Key
110. ailed notice A274 Event buffer for upload overflowed warning event occurrences A122 Connection to upload destination failed notice uploader cannot connect the server A122 A275 Image buffer for upload overflowed warning Meaning The upload destination could not be buffer queue is full A275 Image buffer for upload overflowed x pu ddy connected due to a reason other than A120 and A121 Countermeasure Make adjustments to reduce the number of event occurrences Also adjust the video quality video size and frame rate for upload 161 162 A470 Uploader initialization failed crit Description uploader initialization failure 1 A470 Meaning The uploader could not be initialized Countermeasure If the problem persists after rebooting the camera the camera is faulty arrange for servicing E Application Audio Server Messages B001 Starting and shutdown of audio server info Description 1 audio B001 1 starting stopping Meaning The audio server was started shut down B011 Audio client connected info Description 1 2 connected n 3 B011 1 Client type send recv 2 Client host IP address 3 Total number of clients Meaning An audio client was connected B012 Audio client closed info Description 1 2 closed n 3 B012 1 Client type send recv 2 Client host IP address 3 Total number of clients Meaning An audio client was discon
111. alog box p 118 This dialog box allows you to reduce the effects of lighting changes 11 Lock camera position checkbox select this checkbox to move the camera position to a preset position selected from the preset selection box and lock it there Lock the camera position when specifying detection settings to obtain a correct detection result If camera control privileges are not obtained or a preset position has not been set this function is grayed out 12 Camera position selection box Select the camera position from the view restriction presets or the home position Use the Preset Setting Tool to set presets or the home position p 100 If camera control privileges are not obtained the Lock camera position checkbox is not selected or a preset position within the view restriction has not been set this function is grayed out 13 Detection Setting List A list with the specified detection settings is shown 14 Add The New Detection Settings dialog box is shown and detection settings can be added 15 Delete Delete detection settings selected from the Detection Setting List 16 Detection Setting Number Detection Type The detection setting numbers and detection types selected from the Detection Setting List are shown 17 Enable these detection settings checkbox select this checkbox to enable the detection settings that are selected in the Detection Setting List 18 Detection Criteria tab
112. amd S001 Meaning Parameter management module started 302 Error on saving settings err Countermeasure Provide enough memory space by deleting unnecessary files in the user memory area etc Description shutdown event S011 Meaning The event service was shut down 165 166 303 Error on saving settings err Can t update files of system settings S303 Meaning An error generated while the system was saving a setting Setting could not be saved Countermeasure Provide enough memory space by deleting unnecessary files in the user memory area etc 307 Error on saving settings err Description vbadmin c XXX Can t update system settings S307 Meaning An error generated while the settings were saved by the setup protocol Setting could not be saved Countermeasure Provide enough memory space by deleting unnecessary files in the user memory area etc S310 Working error in event service err Description cannot work event 1 2 3 S310 Error information Meaning An error occurred while the event service was running Countermeasure If the problem persists after rebooting the camera Is faulty Arrange for servicing 311 Working error in external input output service err Description cannot work extio 1 2 3 S311 Error information Meaning An error occurred while the external input output device service was running Countermeasure If the pro
113. ame F4 Show in viewers Preset Preset Tour Preset Home Position Presto csi Preset Name Get Digital PTZ Info a 170 00 170 00 74 15 HET 3 Change the position or size of the preset preview frame yellow displayed on Full Image to set the 3 Drag to move or resize the preset preview frame A preset position yellow shown on the panorama screen to set the preset If you click on the full video the preview frame will move to center on the clicked position Panorama Screen Full Image If you click on the panorama screen the preview frame will move to center on the clicked point 4 Click Preview settings 4 Click Preview settings The settings are reflected in the image display area If you previewed incorrect settings etc and want to restore the settings registered in the camera click Restore settings The settings are reflected in the video display area If you previewed incorrect settings etc and want to restore the settings registered in the camera click Restore settings 5 Click Save settings 5 Click Save settings 103 104 E Note Digital PTZ is a function for transmitting only the specified part of a camera video Therefore this function reduces the load on the network E Specifying Detailed Settings If you want to fine tune the camera angle or to adjust the image etc click Detailed Settings and specify the detailed settings before saving the preset s
114. amera Camera Control Video Distribution Audio Distribution Control Authorized User Y 7 7 7 Guest User Y Y Y Privileged Camera Control Camera Control Video Distribution Audio Distribution Set the user authorities of authorized users and guest users Select the checkboxes corresponding to the items you want to permit for each user E Note Authorized users have higher authorities than guest users For details see User Authorities and Camera Control Privileges p 130 IPv4 Host Access Restrictions Apply Host Access Restrictions Enable Default Policy Authorize Access Network Address Subnet 1 Apply Host Access Restrictions Set IPv4 host access restrictions to Disable or Enable 2 Default Policy If IPv4 host access restrictions are applied select Authorize Access or Prohibit Access for the default policy 3 Network Address Subnet Create a list of permitted hosts and restricted hosts and set IPv4 address access for each host to Yes or No You can specify the subnet and set access restrictions by network or host If access is prohibited access to all ports is restricted EN Important e To prohibit access via a proxy server in HTTP connection a proxy server address must be set e f host access restriction is set mistakenly access to the setting pages themselves may be prohibited in which case restoring the factory default settings will become
115. amera Angle Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation TEN MA You can set pan tilt rotation zoom focus and exposure compensation YEN ya You can set zoom focus and exposure compensation EN Important e The Camera Angle Setting Tool is included for angle adjustment during camera installation only and is not intended for daily use Overuse may cause the camera to malfunction e After changing settings in the Camera Angle Setting Tool check the settings in the Setting page and Admin Tools operate as intended e The Camera Angle Setting Tool cannot be used via a proxy server e Upload functions cannot be used while the Camera Angle Setting Tool is connected Launching the Camera Angle Setting Tool 2 Enter each item for the camera to connect to and click OK Double click the Camera Angle Setting Tool icon on the desktop to launch the Camera Angle Setting Tool ff Connection settings Host Name AS Administrator User Name Camera gt oot Angle Setting Tool Administrator Password AAA Enable SSL Communications Port ETT Cancel Connecting to the Camera Host Name Enter the host name or IP address of the camera p 28 1 Click Connect from the File menu Administrator User Name Enter the administrator user name for the camera a Camera Angle Setting Tool Not connected p i 28
116. amera control can use this viewer Password authentication is required Authorized users must have privileged camera control assigned by the Administrator beforehand p 71 VB Viewer Users with camera control authority can use this viewer You can set the applicable options to enable disable authentication etc User Authorities and Camera Control Privileges User authorities and their relative camera control privileges are specified as follows Camera Control Privileges User i Video Audio Authority rouge Camera Distribution Distribution ol Control Administrator O O O O Authorized O 2 E a weet Can be Can be Can be Can be changed changed changed changed O O O Guest user x Can be Canbe Canbe changed changed changed Can be changed The Administrator can change the privileges of Authorized Users and Guest Users p 71 The four authorities that can be set for users are privileged camera control camera control video distribution and audio distribution Users must have privileged camera control to use the Admin Viewer Users must have the video distribution authority to display images using the VB Viewer To operate the camera using the VB Viewer users must also have camera control authority Audio distribution authority is required to receive audio using the Admin Viewer and the VB Viewer Overview of Viewer Administrator This u
117. amera selected in the camera list is displayed Setting the Camera Angle Disconnecting from the Camera Shutting Down 1 Click Disconnect from the File menu to disconnect the currently connected camera r B Camera Angle Setting Tool 192 168 100 1 tA File View Help Connect Select Camera Disconnect O je 3 D je gt D gt e D ep D 5 Q Exit 5 o 2 Click Exit from the File menu to shut down the Camera Angle Setting Tool r fB Camera Angle Setting Tool 192 168 100 1 File View Help Connect Select Camera Disconnect Exit 35 36 Display Screen of Camera Angle Setting Tool H630 8 M620 File View Help 8 9 10 1 3 4 5 7 1 Enable Enable Control Assist Display Control Button Display Camera Angle EBE ERB am Rotation Zoom Digital Zoom Image Flip Focus MET es at ae A Exposure Compensation EH Dark m a Bright Camera Angle Pan Tilt Rotation Zoom Digital Zoom Image Flip Focus TT tint Exposure Compensation EN Dark m e E 700 ht 8 9 10 1 Image Display Area The image captured by the camera is shown 2 Switch Screen Size button Switches the display screen size between large display and small display The display screen size can also be selected from Display Screen Size from the V
118. an reduce overexposure of bright areas hade Control OFF BLC Back Light Compensation EN Important Auto cannot be selected for Smart Shade Control if Exposure is set to Manual 145 J9MOIA JA ASMOIA UlWPY 146 E Note e When Auto or Manual is selected for smart shade control the video data size increases e When Manual is selected for smart shade control setting a high compensation strength may increase screen noise If noise is noticeable lower the control level Setting the Focus Auto Manual Fixed at Infinity onesta NY Auto Automatically focuses on the subject You can adjust the focus manually by pushing the a far and 2 near buttons Clicking One shot AF will use autofocus to focus on a subject and then stop in manual focus Fixed at Infinity You can set the focus so that it is fixed near infinity Manual EN Important e lf itis set in the Admin Viewer the same focus mode will occur in the viewers of other users also e Depending on the lighting used focus may not be maintained when switching between Day Mode and Night Mode Focus when switching Day Night Mode can be set in the Day Night Mode Focus Settings panel in the Admin Viewer p 148 e Setting the shutter speed at 1 1 sec in manual exposure p 146 will disable the Auto and One shot AF focus modes in Control for Admin Switch the focus to Manual and adju
119. ant to restore the default settings To restore the default settings click OK Message from webpage 12 Restore to the default settings Except for the following items all user defined settings will be discarded and restored to factory default settings after the camera is rebooted Network administrator password LAN IPv4 IPv6 Date and time Host access restrictions for access control SSL TLS 802 1X You must not turn off the camera while it is performing the Restore Default Settings operation Turning off the camera at this stage may result in disabling its ability to boot correctly Once OK is clicked you can no longer stop the process of restoring the default settings Restoring Factory Default Settings with the Reset Switch on the Camera If you have forgotten or do not know the IP address of the camera or your Administrator password you cannot operate the camera via the network In this case press the reset switch at the back of the camera 1 For VB H630VE VB H630D VB M620VE VB M620D remove the dome case For dome case removal see the Installation Guide included with the camera Turn off the camera There is no on off switch on the camera Turn the camera on and off by plugging in or unplugging LAN cable PoE power supply AC adapter or external power plug 3 Turn on the power while pushing the reset switch and keep pushing the reset switch for 5 seconds o
120. aracters can be used The factory default setting is camera If the Admin Viewer Admin Tools etc are connected terminate the connection before changing the password 2 Confirm Password Enter the same password as above for confirmation EN Important e To ensure system security be sure to change the administrator password Do not forget the new password e Press the reset switch to restore factory default settings if you have forgotten the administrator password p 172 Note however that this will reset all camera settings to factory default settings except for date and time 1 LAN Interface Select Auto Full Duplex or Half Duplex Normally Auto is used 2 Maximum Packet Size Enter the maximum transmission unit Normally there is no need to change the default setting of 1500 ES Important e The camera may become inaccessible from the active web browser if LAN Interface or Maximum Packet Size settings are changed Check beforehand the precautions in Important in Reboot Item Setting Items Requiring Rebooting p 83 e Set Maximum Packet Size to 1280 or greater if using IPv6 E Note When using optical fiber or ADSL setting the maximum packet size to a slightly lower value may increase sending efficiency IPv4 2 ot a Soi Mo ie IPv4 Address 192 168 100 1 m Subnet Mask 255 255 255 0 G 9 Pot on Gay A lB omor O IPv4 Address AutolP 169 254 82 204 1
121. asks may deviate slightly from the specified Enabled privacy mask areas are shown filled with position depending on the zoom position color Disabled privacy mask areas are Just shown e Setthe privacy mask area to a somewhat larger size than the in a frame area you want to hide Also be sure to confirm that after setting a privacy mask the area you want to hide does not 2 View Restriction Area become visible when the camera direction is altered by pan This is the area set with the View Restriction Setting tilt or Zoom operations Tool e If the privacy mask settings were changed after a panorama 3 Privacy Mask Area image was saved using the Panorama Creation Tool the Privacy masks for which the Enable privacy mask panorama image must be recreated using the Panorama checkbox is selected are shown filled with color Creation Tool Privacy masks that are not selected are shown ina Reconfigure all privacy mask positions and sizes when hatched frame reconfiguring privacy mask settings after the image stabilizer setting was changed 4 Maximum Wide angle Area This is the visible area when the camera is at maximum wide angle This area is only shown when a privacy mask area 3 is being dragged 91 92 Changing Deleting a Privacy Mask Area How to Change 1 Select the privacy mask area you want to change Click the privacy mask area you want to change in the registered privacy mask display area capture area or select a
122. at the end time Select Switch to Night Mode to switch to Night Mode at the start time and Day Mode at the end time Select Disable to disable Day Night Mode switching EN Important e Day Night Mode Switching can only be set in Timer 1 e External Device Output and Day Night Mode Switching do not support Repeat Interval e When Day Night in the Admin Viewer is set to Auto Day Night Mode switching will not happen when a timer event is triggered p 148 e If the Day Night Mode Switching settings switch Day Night Mode while the Admin Viewer VB Viewer is assigned camera control control will be released E Note When using timers that run continuously for 24 hours with a Repeat Interval of 30 seconds or less set the timer start and end times so the timers can run continuously Example Timer Start Time End Time Repeat Interval Timer 1 0 00 12 00 10 sec Timer 2 12 00 0 00 10 sec Sound Clip Upload Sound Clip Name Upto 15 characters SAMPLE 1 Browse File Specify the audio file you want to register as the sound clip and then click Add 2 Sound Clip Name Set a name for the audio file to be registered as sound playback up to 15 alphanumeric characters If a blank field is applied the sound clip will be deleted To delete a registered audio file click Delete next to the sound clip name you want to delete E Note Audio files must be 20 se
123. ated Removed Object Detection Detect objects that are being removed This function can be used to detect actions such as taking away valuables Removed object detection is triggered when an object is removed from the detection area for a specified duration Picture has disappeared The picture object is removed and detection begins after set time Background Image Change in Designated Area Analysis Object Removal Detected Generated Camera Tampering Detection Detect when the capture is being obstructed This function can be used to detect when the camera orientation is changed or the image display is obstructed with spray etc Camera tampering detection is triggered when an area exceeding the set ratio of change is continuously altered by an object etc Tampering detected Paes AA NLY SS AS AR x W 5 OS Detection begins when the ratio of change in a video exceeds a set amount i i 0 T Background Image Video Area Changes Analysis Camera Tampering Detected Generated 108 Intelligent Function Setting Tool Passing Detection Detect when a person or moving object crosses a specified line It determines that an object is passing when the decision point of the object detection frame crosses a detection line Passing detected Detection begins when decision point of object crosses detection line gt Background Image Video Area Chang
124. ave specified on the screen of the tool and restore the settings saved in the camera 13 Save settings Save the set view restriction in the camera After the view restriction has been set be sure to save the settings in the camera by clicking Save settings Setting View Restrictions You can set view restrictions by entering values in the view restriction setting entry boxes or by changing the current settings in the view restriction preview frame of the panorama screen or from the camera angle in the image display area Select appropriate settings according to the environment in which the camera is operated or the purpose for which it is used W Use the preview frame on the panorama image to set view restrictions 1 Select the Apply the view restriction checkbox View Restriction Settings E Apply the view restriction 2 Drag to change the Pan tilt preview frame red frame Telephoto preview frame yellow frame or Wide angle preview frame green frame shown on the panorama screen to set view restrictions When the telephoto wide angle preview frames are enlarged shrunk the aspect ratio remains the same At this time you can also enter view restrictions by entering values in the view restriction setting entry boxes If you have adjusted the view restriction settings click Display in panorama screen The settings are reflected in the preview frame of the panorama screen 3 Click Save settings Disp
125. ay the cropped video corresponding to the preview frame even after the Viewer PTZ panel is closed However when you reconnect to Admin Viewer the initial status will be restored W Exiting Viewer PTZ Click the Viewer PTZ button again The Viewer PTZ panel closes and Viewer PTZ is exited W Differences Between Viewer PTZ and Digital PTZ Viewer PTZ and Digital PTZ are both simple pan tilt and zoom functions that use the digital zoom function but they have the following differences because they employ different operating principles En H630 H730 Enlarges the specified part of Transmits only the trimmed the image transmitted from part of the entire area that can the camera and then displays be captured by the camera it in the viewer The size of the received data The size of the received data is large is small Can be used only in Admin Can be used in both Admin Viewer Viewer and VB Viewer PTZ operation can be Independent operation cannot performed independently for be performed for each viewer each viewer if multiple viewers are connected the same display is applied in the other viewers Using Control for Admin When you have obtained control privileges click the Control for Admin button to display the Control for Admin Panel and perform camera operation and video settings Control for Admin Smart Shade Control Focus Exposure White Balance Day Night External Device Ou
126. blank the following will be used by default VB H43 VB H630VE or VB H630D VB H730F VB M42 VB M620VE or VB M620D VB M720F 5 Installation Location Set information regarding the installation location of this camera Setting information can be referenced by the SNMP manager E Note e The information set in the camera is read only from the SNMP manager e Usethe SNMP Manager that supports SNMP MIB2 supporting RFCT213 e Supports SNMP protocol versions v1 and v2c v3 unsupported Date and Time Setting Date and Time The following can be set here e Current Date and Time The date and time set in the camera Is shown e Setting Select the date and time setting method time zone and daylight saving time for the camera Current Date and Time CTA CI Date Time The date and time currently set in the camera are shown Setting Setting Method Set manually v GMT 08 00 Pacific Standard Time U S and Canada hd O Daylight Savino Time 1 Setting Method Select from Set manually Synchronize with NTP server Synchronize with NTP broadcast Synchronize with computer time 2 Date Time Set the following according to the selection made in Setting Method Set manually Set the desired date and time The date is set by lt year month day gt and the time in 24 hour format in the order lt hour minute second gt Synchronize with NTP server The camera will
127. blem persists after rebooting the camera Is faulty Arrange for servicing 312 Working error in timer service err Description cannot work timer 1 2 3 S312 Error information Meaning An internal error occurred in the timer service Countermeasure If the problem persists after rebooting the camera Is faulty Arrange for servicing 320 PAN TILT operation error err Description 1 error occurred 2 S320 Warning details Meaning An error occurred during operation or stopping of PAN TILT Countermeasure Check that the camera is not touching the dome etc If the error is not caused by problems such as contact with peripheral items the camera needs to be serviced 410 Event service initialization error crit Description event initialization error 1 2 S410 Meaning An error occurred in the initialization of the event service Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing 411 External input output service initialization error crit Description extio initialization error 1 2 S411 Meaning An error occurred in the initialization of the external input output device service Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing 412 Timer service initialization error crit Description timer initialization error 1 2 S412 Meaning An error occurred
128. blue in the center The Obtain Release Camera Control button l lt gt in the Admin Viewer is yellow green in the center Controlling the Camera Obtain camera control privileges before carrying out the following operations These operations can be carried out in both the Admin Viewer and the VB Viewer E Note e Operations carried out by clicking or dragging will not be precise e Users operating the camera in the Admin Viewer with the administrator authorities can control the camera outside the view restrictions Users operating the camera in the Admin Viewer with the authorized user authorities can control the camera only within the view restrictions e Users operating the camera in the VB Viewer can control the camera within the view restrictions E Changing the Camera Angle You can change the angle by doing one of the following Use the pan and tilt sliders The camera angle will change according to the knob position on the sliders The knob can also be moved by clicking on an empty part of the slider Click on the video When you click on the video display area the camera angle changes so that the clicked position becomes the center of the video If the desired position is not displayed in the center with one click align the mouse pointer and click again until the desired position is displayed in the center How to Operate the Viewer the tilt vertical movement of the camera the pan horiz
129. camera IP address must be specified in Internet options gt Connections gt LAN settings gt Proxy server gt Advanced gt Exceptions of Internet Explorer Checking Information EN Actual Pres m The following icons will appear depending on the content of the information displayed von eo Meaning Desenin Appears when a camera operation has been successful The following information appears e Help messages such for each button and pull down menu Pero Information Frame rate information Pan tilt zoom camera information image stabilization information Pan tilt and zoom information for Digital PTZ A message will appear notifying EG vetiow Warning the user when camera control privileges cannot be obtained audio reception stops etc occurs EN Important If the image stabilizer function is turned on in the setting page p 55 the actual viewing angle of the image will be smaller than the viewing angle displayed in the information field Also the viewing angle of image display becomes smaller than the angle frame displayed in the panorama display area E Note For details on the messages see List of Viewer Messages p 170 Performing Operations and Settings in the Admin Viewer The operations and settings that can be performed only in the Admin Viewer are explained Transmitting Audio In the Admin Viewer you can transmit audio via an external device c
130. cation File ooocccconncnco 39 Camera Tampering Detection 108 117 A AS 78 Certificate Management s is 76 78 A A A AO 65 78 COSA e eos 54 150 Control for AdM IN res sites eres ibess 127 144 CUSTOM IMStallAtlON ad 26 CUSlOM Se WN S anar r Oa 149 D DAE ennn ai OA Rin itade tak dis viet npatuneeert 51 Date and Mera ti 51 DEayMOdS oerang E dia 56 148 Day NIG siiri AE 54 56 148 Day Night Mode Focus Settings o cccccccccc 148 Daylight Saving Time ld 52 Default Gateway ACCIe SS 48 Delete Videos oocoocccoccocccocnnocnncnnonnnncnnorcnnnnonnnos 81 DETECT OM ATCA mt iia 114 Detection Criteria cccececeeceeeeeeeeeees 67 113 115 DCTCCUO MAES iaa a 115 Deteccion SETHIING tes dada 118 Detection ype seri ardor 107 112 115 Device MOMO yaaa 84 Device Name rada 56 DECE Guaca adn 28 48 Digest Authentication ccoooccccccnnnccncncncnnnarnnnnos 66 ASA e eee EA 139 Di 55 138 Display Sereen SZE oa 140 PP E E A A EEA 49 A T E nee 56 E EASY IMASTU aeran EE odia 26 ECHO CANC EOT arara 65 Mall NOUNCQNOM aaa AN 64 Encrypted Communications n 7 EELOMIVICSS AGO re A 170 A A 67 114 Event DISPIAY a a 118 151 EVEL LOOS oaker E a 84 EO SUNS corse Te siuettrainnie dottcteden 146 Exposure Compensation tachi Hades 38 53 External Device INpUut torito cad 68 151 External Device Name oocccocccccnncccnccnccnnncconononnnos 56 External Device Output coocccccc
131. ccccccocccnnononinnnononnonnnnnnonononnnarnnononinanoss 113 Eo A A A O E 119 Display Screens Of LOG Viewer oooccccoccnccoccnncoconncononnnononnnnnonnnnnnnnonnonnnnnnnnnnnnnncnnnnnnnonnnnnoss 119 Ben IC Ae MAC INOS Tee AAPP UeA P Poo A 120 TO Oe A A ES E E E T E A 120 Recorded Video UIN cairo tools 122 Display Screens of Recorded Video Utility cocoocccccocccncoccnononococononcnnonncononnnononnnos 122 Confirming Recorded AAA e UP AAA 123 Narrowing Down the Number Of VIdeoOS occccoocccccocnnccccnnnonononononononionnncononnnonnnnnoncnnnoncnnnnnos 123 D wnoading VSO na danos 124 Exporting to Video Files That Can Be Played Back occcoocnncccccncccconccnccnnccconenononononononononanons 124 ley Gl DACI VISOS cristal pe ammnmatnieacbah leticia 124 LISISTING VISOS pereira 126 Displaying Memory Card N OrmatiON atacara ide 126 Control TOR AGMA sses EE E EA 127 Using Control Tor AMIN secretas rentals NENES ENANA DEENSE EO EASES EARE ENA NSRR EES 127 Chapter 7 Admin Viewer VB Viewer Overview of A sacosineandiameniasradeemascnianes 130 Major Differences Between the Admin Viewer and the VB Viewer oo oocccccoocccccccccccncnconos 130 User Authorities and Camera Control Privileges cccooonccnnconccnnnnonocnncnnononnnnonocinonanonons 130 Launching the WIG Wer sois ecards 133 E era Ri Oa en Met tee eee nie ene ee re eee ener en 133 Shutting Down the Viewer nana irene 133 Connecting from Admin
132. ccessing the Admin Viewer VB Viewer the camera s Setting Page or the Admin Tools a content block dialog box appears and the page fails to display correctly To correct this problem follow the procedure below to register the top page as a trusted site 1 Access the Admin Viewer VB Viewer and the Setting Page from the top page of the camera with Internet Explorer The following dialog box appears Internet Explorer ES Content from the website listed below is eba a blocked by the Intemet Explorer Enh ose Securty Configuration http 192 168 100 1 a o dd Leam more about Intemet lorer s Enhanced Conf ion If you trust this website you can lower security settings for Add the site by adding it to the Trusted sites zone If you know this website is on your local intranet review help for instructions on adding the site to the local intranet zone instead Important adding this website to the Trusted sites zone will lower the security settings for all content from this web site for all applications including Intemet Explorer 9 Click Add The Trusted sites dialog box appears Installing the Necessary Software 3 If selected clear the Require server verification https for all sites in this zone checkbox Trusted sites x rE You can add and remove websites from this zone All websites in o this zone will use the zone s security settings N 9 gt Add this website to the zon
133. ceiver add on is not installed The camera cannot be controlled e f you connect the Admin Viewer as an administrator you will have exclusive possession of the camera control privileges If you connect to the Admin Viewer as an Authorized User you cannot control the camera unless the administrator releases camera control Consult the Administrator p 130 The viewer gets disconnected e Check the network and PC for abnormality e Reboot the PC and connect again You forgot your password e You can initialize all settings of the camera excluding date and time using the reset switch p 172 The administrator password required for initialization is camera Note however that network settings such as the IP address and subnet mask will be initialized and must be set again Data cannot be uploaded e Check the upload destination in the Upload menu as well as the upload operation upon event in the Event menu to see if both are set correctly e You can perform an operation check based on the currently set upload destination by running a test p 63 from the Upload menu e Check Maintenance gt View Logs or logs on the server to check the detailed operating environment For View Logs see Application Uploader Messages p 161 Also see Important in p 62 e For the server settings contact your System Administrator You cannot use recording mode stream e You cannot use recording mode stream transmissi
134. changed be sure to change the preset position setting VB H43 VB M42 only and intelligent function settings and check the operation The intelligent function may not operate depending on the settings Set intelligent function again if the angle of view is changed through camera operation or the camera position of a preset or home position is changed using Preset Setting Tool If Status in Detection Setting List is Enabled when the camera position is fixed control privileges cannot be obtained by VB Viewer or RM Also the preset tour and auto control of custom settings will no longer run Difficult to detect Subjects Objects or portions where there is little contrast in color or brightness with the background may not be detected Small objects and changes on the screen may not be detected Partial or entire changes in light on the screen may trigger detection If multiple objects overlap the detection status may change In particular passing may not be detected or may be detected at the wrong timing Setting Intelligent Function Detection Settings W Setting Detection Criteria Detection Criteria tab Set detection criteria while operating the camera and checking the image in the image display area Detection Criteria tab Moving object detection abandoned object detection camera tampering detection Detection Setting Number 1 Moving Object Detection Detection Type PA Enable these detection settin
135. cnccccncoconccncncnnnos 149 F Factory Default Settings coocccocom 172 174 FILOTI aterra clear debi estad 121 123 FOCUS entidad baaa 38 146 FOCUS MOE coccoccccccnccnccnconccncncnnncnnonnnnnononnncononnnons 54 FOrmMat ne 80 123 VS nn AP 58 A 154 Pl A Oey riera ce 63 Full Screen Mode ccc cccecccecccs cece seen este estan 141 G exc EE E EEE A 54 147 Guest USEF cooocccocccnccncccnnnnonononononnncononononennncanonons 131 H LAO taa A 58 o 58 Home Position svraionid ardid 56 102 138 Host Access Restrictions ccecce 71 72 HTTP Port sweaters tina dro 66 IUCN spaces 66 A MAA 63 ITA PO ica estes 66 l Frame Interval cscri 58 BG FID merren a 37 56 Image Quality Adjustment cece 150 Made SiablIZOF sara eee eee ere 55 Information Field n 135 142 Information Message ccccoccccncoconoconinocnnnonononono 170 Infrared Cut Filter ccce 148 Initial Camera Settings ccccoccnncnoncnononincnnnnonoss 53 Initial Settings n 28 172 MPU ONIN a aineessa a 65 Installation Conditions score 56 Installation Guide erica 5 Installing the Necessary Software ooccccocccc 26 Intelligent Function Setting Tool 107 IP Address ro erica 28 48 A E E A 73 PPP an 48 IPv4 Host Access Restrictions oococcccccnccnncnnnoos 71 Index MO aa 49 IPv6 Host Access Restrictions n 72 J GPS rE E E sees eae aeabseswcaveemsaenceeanecusneans 57 L A E E ater see 48 EE AP POP
136. conds or shorter and must be wav files u law PCM 8 bits sampling frequency 8000 Hz monaural Audio file samples are provided in the SOUND folder on the Setup CD ROM Access Control Setting User Access Privileges The following can be set here e Authorized User Account Register who can access this camera e User Authority set the authorities for authorized users and guest users e Pv4 Host Access Restrictions Specify the hosts from which IPv4 access is permitted and restricted e Pv6 Host Access Restrictions Specify the hosts from which IPv6 access is permitted and restricted Authorized User Account User Name Up to 15 characters o Add Password 6 to 15 characters User List 1 User Name Password Enter the user name and password and then click Add The authorized user will be added to the user list The user name can consist of up to 15 single byte characters using Ato Z a toz Oto 9 hyphen and underscore The password can consist of 6 to15 single byte ASCII characters space or printable characters 2 User List A list of authorized users is shown User authorities can be set for these users Up to 50 users can be registered in addition to the Administrator root Also the user list can be sorted using the A V buttons on the right To delete a user select the applicable user from the user list and then click Delete User Authority Privileged C
137. corresponding countermeasure in the log message list Problem Countermeasures The camera does not start e f you are using a PoE hub check if the LAN cable is connected correctly e If you are using an AC adapter sold separately check if the AC adapter is connected correctly Turn the camera off and on again see Installation Guide gt Connecting the Camera VB Initial Setting Tool does not operate Check if the LAN cable is connected correctly Turn the camera off and on again see Installation Guide gt Connecting the Camera The camera no longer responds to VB Initial Setting Tool 20 minutes after being turned on Check if the camera and the PC in which the VB Initial Setting Tool is operating are connected to the LAN in the same segment The VB Initial Setting Tool may not function when the Windows Firewall function is enabled In this case see Notes on Use When the Windows Firewall Function is Enabled p 19 Check if you are using an older version of the VB Initial Setting Tool Check ifthe LAN cable is connected correctly Camera Angle Setting Tool does not operate Check if the camera and the PC in which the Camera Angle Setting Tool is operating are connected to the LAN in the same segment Application could not be started Install NET Framework x x x is the version If this message is displayed install the corresponding version of NET Framework or enable settings p 18 Check i
138. ct the program you want to add or click Browse to find one that is not listed and then dick OK Programs VB Initial Setting Tool E Windows Anytime Upgrade A windows DVD Maker 3 Windows Fax and Scan windows Media Center abl Windows Remote Assistance APS Viewer Path C Program Files Canon WebView VBInit 6 0 Browse What are the risks of unblocking a program You can choose which network location types to add this program to add _ cance Network location types Notes on Use with Internet Explorer 9 or Greater and Windows Server 2008 Windows Server 2012 Registering the Top Page of the Camera as a Trusted Site In Internet Explorer 9 or greater and Windows Server 2008 Windows Server 2012 the security level for Internet sites and intranet sites on Internet Explorer is set to High by default Thus when accessing the Admin Viewer VB Viewer the camera s Setting Page or the Admin Tools a content block dialog box appears and the page fails to display correctly To correct this problem follow the procedure below to register the top page as a trusted site 1 Access the Admin Viewer VB Viewer and the Setting Page from the top page of the camera with Internet Explorer The following dialog box appears Internet Explorer AS Content from the website listed below is being al blocked by the Intemet Explorer Enhanced Security Configuration
139. ctly e Confirm the settings using the VB Viewer View restrictions are not applied to the image display area of this tool nor to the Admin Viewer e If the image stabilizer or digital zoom setting has been changed check the view restriction settings again E Note e Even when view restrictions are set an area outside the view restriction may still appear momentarily when the camera is controlled near the boundary of the view restriction e To cancel the view restrictions clear the Apply the view restriction checkbox and then click Save settings e If the setting fields are cleared while the Apply the view restriction checkbox is selected the maximum view restriction will be set e The controllable range and range that can be captured are as follows View Restriction Setting Tool a ad Maximum wide angle viewi g angle l Maximum vertical capture area Li Tilt controllable area Pan controllable area Maximum horizontal captured area e The pan and tilt ranges vary depending on the zoom ratio view angle Setting view restrictions When wide angle is selected automatically restricts the capture of the camera the camera operating operating angle would exceed angle the view restrictions if it remained the same Therefore it is narrowed automatically 8 e Camera View restrictions sjoo UlWpY N Camer
140. cus exposure white balance day night external device output image quality adjustment video reception preset selection home position Pan tilt zoom panorama display Control for Admin camera PTZ operation and speed setting Digital PTZ VB Viewer All operations possible in the VB Viewer Details Video size video display size full screen mode reconnect audio reception back light compensation get a snapshot preset selection home position Pan tilt zoom panorama display El Wai WHA U Digital PTZ Camera Control VB Viewer All operations possible in the VB Viewer Video Distribution Details Audio Distribution Video size video display size full screen mode reconnect audio reception back light compensation get a Snapshot preset selection home position Pan tilt zoom panorama display meee YE LU V Digital PTZ 131 132 Video Distribution VB Viewer Video size video display size full screen mode reconnect audio reception get a Audio Distribution snapshot Panorama display miei LEY eae W Digital PTZ Video Distribution VB Viewer Video size video display size full screen mode reconnect get a snapshot Panorama display aco LEY LUNY LUZ Digital PTZ 1 PTZ Pan tilt zoom 2 If video distribution authority is disabled users can no longer use VB Viewer Launching the Viewer Launching the Viewer The viewer is launched EN Important e The Ad
141. d p 67 Access Control Authorized user account user authorities host access restriction settings p 71 IPsec IPsec settings p 73 SSL TLS Certificate creation administrative settings and encrypted communication settings p 76 802 1X 802 1X authentication settings and authentication status display p 78 Memory Card MEMORY card operations and information display p 80 Reboot Item Setting items that require the camera to be rebooted Reboot Item p 83 Maintenance Device information displaying logs current settings rebooting restoring initial settings and backing up restoring settings p 84 User Page Link to web page customized by the user For details contact your nearest Canon Customer Service Center EN Important Notes on Use with Internet Explorer 8 9 10 11 If the pop up is blocked and an information bar appears when attempting to access View Logs or View Current Settings on the maintenance page enable Pop up by following the procedure explained in the information bar Setting Menu 45 ep D Q Q D 46 The various settings of the camera are configured by accessing the camera in the web browser First access the top page of the camera p 42 For details on entering the user name and password see p 42 Setting Menu ltems Common to All Setting Pages E Applying New Settings a Setting Menu ee When
142. d Internet we e Hardware ig Programs User Accounts Appearance Clock Language and Region Ease of Access Y Devices and Printers Add a device Add a printer Mouse Device Manager AutoPlay Change default settings for media or devices Play CDs or other media automatically Power Options Change battery settings Change what the power buttons do Require a password when the computer wakes Change when the computer sleeps Choose a power plan Display Make text and other items larger or smaller Adjust screen resolution Connect to an external display 3 When the Audio Service Not Running message appears click Yes Audio Service Not Running ES This computer cannot play audio because the Windows Audio Service is not enabled Would you like to enable the Windows Audio Service Notes on Operating Environment 4 The Sound dialog box appears Click the Playback tab to confirm that an audio device has been installed If no audio device is installed refer to your PC manual Notes on Use with Windows Vista Windows 7 Windows 8 Windows Server 2008 Windows Server 2012 The following restrictions apply RM Lite For important information on the RM Lite operating environment see the Administrator Manual Notes for Windows 8 Windows Server 2012 The software applications including Admin Viewer and Admin Tools cannot be started from the Start screen sn e0jeg 21
143. d Status Select Specified and select the checkboxes for the status of video download Downloaded Not Downloaded Partially Downloaded multiple selections possible 123 S OO ulupy 124 Downloading Video Download video recorded on an memory card to a PC 1 Specify the folder to download video to in Download to Click Browse to specify a folder 2 Select a video to download in the video list 3 Click Download The video is downloaded to the specified folder EN Important Since the Recorded Video Utility processes both files downloaded to a PC and its original videos recorded on the memory card the video list will not display correctly if files downloaded to a PC are manually deleted In this case click Refresh Download Status to refresh status of data downloaded to a PC E Note When the download folder is changed the download status of the files in the download folder prior to the change becomes Not Downloaded Manually copy the files in the download folder prior to the change to the new download folder to change their status to Downloaded Downloaded videos are stored in a folder that is automatically created within the specified destination folder and named using the camera IP address for example 192 168 100 1 Quit the Recorded Video Utility before using explorer to browse the folders before and after the change and copy the contents of the folder with the same name as the
144. d for the settings of intelligent functions Preset Setting Tool Display Screens of Preset Setting Tool Preset Setting Tool has two display screens the Preset tab and the Preset Tour tab With the Preset tab up to 20 presets and the home position are set while referring to the panorama screen or full image With the Preset Tour tab Preset Tour is set whereby the camera tours and monitors multiple presets The following explains the Preset tab display screen For the Preset Tour tab see Preset Tour p 105 WE Preset Tab Display Screen i de de a 0 Fal mage gt o gt Proset Setting 7 Preset Home Position z_s OT 8 Update Image Image O ER Y 9 Preset Preset Tour Settings 2 Ss 1 0 Preset Home En mai anni 11 GESS ULA GK REGEN EEEN 170 00 170 00 1 1 1 H43 L M42 90 00 10 00 I Show in viewers 320 60 40 Pan 23 82 CA Tilt 1 49 CO H43 M42 Zoom 17 32 lt lt co oo da eee Preview settings Clear settings B oe 1255 fi 1023 Restore settings e settings oe a 12 a 10 19 5 4 20 21 1 Image Display Area 6 Panorama Screen The image currently captured by the camera is The panorama image registered in the camera is shown shown A preset preview frame yellow reflecting the Pan tilt and zoom operations are the same as in the preset settings is shown where you can drag to resize Admin Viewer For details see How to Operate the
145. deo gt H 264 1 gt Video Size E Recording Videos Manually If you have not yet obtained the camera control privileges click the Obtain Release Camera Control button and obtain the control privileges 2 Click the Start Stop Memory Card Recording button E 480x270 PEG y NP Actual Pixels y rim 30 1fps Pan 37 26 Tilt 29 74 Zoom 47 2 IS Disable DOI pa Bp Selecta preset ooo o T The Start Stop Memory Card Recording button appearance changes as shown below depending on recording status Not recording Recording 3 To stop video recording click the Start Stop Memory Card Recording button again Important Recording to the memory card will be terminated when the length of manually recorded video exceeds 300 seconds from the time recording started E Confirming Manually Recorded Video Use the Recorded Video Utility p 122 to confirm video manually recorded to an memory card Click the Recorded Video Utility button to start the Recorded Video Utility from the Admin Viewer E 480x270 PEG y NP Actual Pixels Y Chapter Appendix 1 Memory Card Access 1 Modifiers 1 Troubleshooting L List of Log Messages L List of Viewer Messages L Restore Default Settings 1 List of Factory Default Settings L Index 154 Memory Card Access You can set the camera so that the following data is saved automatically to the camera s memory card Chapter 5 Setting Page
146. detection settings Set detection criteria Detection Criteria tab p 113 set detection criteria while operating the camera and checking the image in the image display area Set operations to be performed when a change in a subject is detected Event tab p 114 Set e mail notification video record and audio playback to be performed upon detection Save the detection settings in the camera Click Save settings to save the settings in the camera Check the detection result You can check the detection status of the specified detection settings in the event display panel p 151 ES Important Notes on intelligent function settings and operation When setting intelligent function do an actual detection test to confirm that detection will be performed correctly When the entire screen are exposed to sudden changes in brightness detection may not be performed as intended for up to 5 minutes If the display switches between Day mode and Night mode Restarting intelligent function Please wait is shown and intelligent function will restart Detection will not be performed while intelligent function is restarting If the camera is operated during intelligent function setting or operation Restarting intelligent function Please wait is shown and intelligent function will restart Detection will not be performed while intelligent function is restarting If Video gt Video Size Set on the Setting page is
147. dialog box p 33 if you create a camera specification file which lists connection information for cameras The camera list allows for simple switching between camera connections for multiple cameras Create a camera specification file beforehand using a text editor The file must be saved in CSV file format WE Camera Specification File Content The 1st row in the camera specification file is the header row Enter a title for each column Camera information is listed for one camera per row starting from the 2nd row Enter the following information for each column Column Content Registered Name The camera name Displayed in the camera list during connection Host Name The camera s host name or IP address Port Number The camera s HTTP port factory default setting is 80 Administrator User Name The camera s administrator user name factory default setting is root Administrator Password The camera s administrator password factory default setting is camera SSL Communications SSL Communications 1 No SSL communications O factory default setting is 0 1st row Header row From 2nd row Camera information for 1 camera per line up to 30 cameras EN Important Administrator Administrator SSL Registered Name Host Name Port Number sn User Name Password Communications y y J J J y RegisterName HostName PortNumber UserName
148. e 5 http 192 168 100 1 i a Websites http update microsoft com http windowsupdate com http windowsupdate microsoft com http go microsoft com bate hee de aie ee E am Require server verification https for all sites in this zone Enter the IP address of the camera under Add this website to the zone and then click Add Note that even when the content block dialog box does not appear JavaScript is sometimes disabled under the standard security settings which may limit operations on the setting page and the Admin Viewer VB Viewer Register the page as a trusted site as this automatically enables JavaScript settings If the content block dialog box does not appear follow the procedure below to display the Trusted Sites dialog box 1 Click Tools gt Internet Options from the Internet Explorer menu to display the Internet Options dialog box 2 Click the Security tab Internet Options 2x General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings Sites This zone contains websites that you trust not to damage your computer or your files You have websites in this zone M Security level for this zone Allowed levels for this zone All Medium Prompts before downloading potentially unsafe content Unsigned ActiveX controls will not be downloaded Enable Protected Mode requires
149. e designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Park Melville New York 11747 U S A Tel No 1 800 OK CANON 1 800 652 2666 Precautions for Use N Warning e f you discover defective conditions such as smoke strange sounds heat or strange odors immediately stop using the camera and contact your nearest dealer Continued use
150. e text semi transparent Make background semi transparent or Make text and background semi transparent for the color depth of text and text background to be displayed over the image Video Setting Video Size Quality and Frame Rate EN Important The on screen time display is not suitable for usage where high reliability is required Use as reference information only where utmost and constant reliability is required for surveillance E Note e The on screen time display may not correspond with camera time by several seconds p 51 Depending on video quality settings on screen display may become difficult to decipher Set after confirming appearance on actual images AO YEN 1910 y 210 The on screen display is not shown for cropped images using digital PTZ with horizontal size of 384 pixels or lower 59 ep D Q Q D 60 RTP Setting RTP Server Audio Multicast and RTP Streaming The following can be set here e RTP Server Enable RTP and set the RTSP authentication method and port number e Audio Multicast Make settings for multicast audio transmission e RTP Streaming 1 to 5 Make settings for RTP streaming of video multicasting and audio transmission RTP Server 1 RTP Set RTP to Disable or Enable 2 RTSP Authentication Method Set the RTSP authentication method to Basic Authentication Digest Authentication or No Authentication
151. e video file count upper limit has been reached the video management file is corrupted or the card is write protected 5 Memory Card Capacity KB Displays the memory card storage capacity 6 Used Capacity KB Displays information about storage used on the memory card ep D Q a Q D 81 82 EN Important Information recorded to the memory card may be regarded as personal information Take sufficient precautions for handling this information when releasing to third parties for disposal transfer or repair E Note For accessing files saved to the memory card see Memory Card Access p 154 Reboot Item Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page e LAN IPv4 IPv6 Installation Conditions VB H43 VB M42 only HTTP Server LAN IPv4 OP rs Soning momoa Maw IPv6 CI ee CAI A Lo vaa ema CA Installation Conditions Do ro use HTTP Server COE OP 1 LAN LAN interface maximum packet size settings p 48 2 IPv4 IP address IPv4 settings etc p 48 3 IPv6 Settings regarding IPv6 p 49 4 Installation Conditions Dome setting p 56 5 HTTP Server Authentication method HTTP and HTTPS port settings p 66 Important These settings relate to network connectivity If any setting is changed to a value that may disable camer
152. e To use with infrared illumination set Day Night to Manual e When Day Mode and Night Mode are switched the image may not focus correctly depending on the brightness If Day Night is set to Auto the infrared cutoff filter may move several times while the mode is switching between Day Mode and Night Mode Pan tilt Zoom and manual focus will not work during this period E Note e See Subjects Difficult to Focus On p 38 e ltis recommended that you check the focus after rebooting the camera e Focus ranges rough guide are shown in the following table according to the settings of Day Night when Auto is set etc ayNight eting Setting Focus Dome Mode Setting A A Mode Night Mode 03m 2in 10m 3 31t 10m 3 3f 1 5m 4 9 ft Do not use wy E 5 ne fest Infinity Infinity Infinity Infinity Fixed at Do notuse infinity Use Focused at infinity 10m 3 3f 22m 7 21t o me iny infinity When using an infrared lamp the camera may be out of focus Camera Setting Initial Camera Settings and External Device Name Camera Control Digital Zoom Disable v Image Stabilizer Disable y AGC Limit 5 y Smart Shade Control Strength Auto Medium v Pan Tilt Speed Control Control at set speed y 1 Digital Zoom Set digital zoom to Disable or Enable The higher the digital zoom ratio the lower the image quality becomes 2 Image Stabilizer Select Disable On
153. e actual operating environment from the Admin Viewer p 143 If the subject is a traffic signal or electronic scoreboard etc the captured image may flicker In this case try changing the AE Mode setting to Auto Shutter priority AE and selecting a shutter speed lower than 1 100 to see if the problem improves Setting a slow shutter soeed may make it impossible for intelligent functions to work correctly Select a shutter soeed that suits the capture conditions and purpose In conditions where an outdoor scene is captured from an indoor location through a glass window the camera may focus on the glass surface if there is dust or water there Install the camera at the shortest possible distance from the glass surface e f Auto is selected for Day Night conduct a thorough operation test to check the effectiveness of the setting beforehand e f Auto is selected for Day Night set Exposure of the Admin Viewer to Auto Auto Flickerless or Auto Shutter priority AE p 146 However when Auto Shutter priority AE is being used night mode may not be activated even if Day Night is set to Auto depending on the shutter speed When Day Night Mode is set to Manual in addition to the Day Night function of the Admin Viewer p 148 it is also possible to switch Day Night Mode via settings in Setting Page gt Event gt External Device Input p 68 or Event gt Timer p 69
154. e frame to move the privacy mask area If you want to cancel the changes and restore the settings saved in the camera click Restore settings 3 Click Quick adding to save the privacy mask area The set privacy mask area Is saved in the camera You can set up to eight privacy masks Repeat the setting operations to set multiple privacy mask areas 4 Confirm privacy mask areas Saved privacy mask areas are shown in the image display area and registered privacy mask display area capture area Privacy Mask Setting Tool Important e The privacy mask areas are also part of the intelligent function detection area Subject movement may be seen e Privacy masks are applied to all images transmitted from the camera live video uploaded images recorded video video recorded to an memory card e Check privacy mask settings again if the Video gt Video Size Set settings on the Setting page have been changed e The privacy mask function is not available in the following situations While the camera is starting up after being turned on 550 15760 e 4240 Camera video in the Camera Angle Setting Tool While a panorama image is being created e The position of the privacy mask will need to be set again if the image flip setting is changed e You can set privacy masks for optical zoom areas only Privacy mask areas cannot be set in digital zoom areas sj00 ulupy 1 Privacy Mask Area e Privacy m
155. ead the following License Agreement before using the software bask cc a 4 Select the installation method 6 Read through the user license agreement and click Easy Installation VB Initial Setting Tool Admin Tools l Yes if you accept it certificate and Camera Angle Setting Tool are installed Installation starts Easy Installation Software List Installation of VB Initial Setting Tool The following software will be installed Instells VD inital Setting Tool re Y License Agreement Initial Setting Tool Camera Angle Setting Admin Tools Certificate y Tool When the installation complete screen appears click Exit or Reboot Installation Complete Y License Agreement The following software has been installed V Initial Setting Tool Q VB Initial Setting Tool ves a Camera Angle Set V Tool sa a Camera Angle Setting Tool mar ki V Admin Tools Certificate gt Admin Tools Certificate ver as The VB Initial Setting Tool and Camera Angle Setting Tool icons appear on the desktop VB Initial Camera setting Tool Angle Setting Tool am Notes on Use with Internet Explorer 9 or Greater and Windows Server 2008 Windows Server 2012 W Registering the Top Page of the Camera as a Trusted Site In Internet Explorer 9 or greater and Windows Server 2008 Windows Server 2012 the security level for Internet sites and intranet sites on Internet Explorer is set to High by default Thus when a
156. ecapture part of the panorama position the pointer inside the grid right click and select Recapture D HA e fT Focus Lock ere imag e and select Recapturc to recapture that part of it Right click a panorama To recapture an entire panorama image click Start Panorama Creation again E Note e While a panorama image is being captured the image stabilizer function is temporarily disabled e While a panorama image is being created the connection of anyone other than Administrators and connections other than RTP are cut off e When a small value is entered for Maximum Frame Rate Video Transmission under Video gt JPEG in the Setting page panorama capture is slowed down When the capture is complete click Finish Panorama Creation if the image is satisfactory Saving Deleting a Panorama Image on the Camera How to Save Click Save to camera and then click OK in the displayed dialog box The panorama image is saved to the camera ATT CEST Exposure ock CL Creation Dale 2014 04 12 23 51 46 Center Current Position White Balance ock O Do not lock Center Current Position Focus Lock oy start Panorama Creation hos aj ou en Center Save the panorama image to the camera Current Position How to Delete 1 To delete the panorama image saved to the camera click Clear Load from camera __Save to camera _ Creation Dale 2014 04 12 23 5
157. ecorded Video Utility p 122 of the Admin Tools Starts Up 18 Event Display button The event display panel is displayed 19 Viewer PTZ button The viewer PTZ panel is displayed 20 Panorama Display button The panorama display panel is displayed 21 Control for Admin button Displays the Control for Admin Panel 22 Digital PTZ button 1 30 YE UZO Wee The Digital PTZ panel is displayed 23 Preset selection box You can control the camera with presets registered in the camera beforehand 24 Home Position button Move the camera angle to the home position 25 Event Display Panel This panel is displayed upon clicking the Event Display button The panel shows the input status of external devices and the status of image and volume detection by intelligent functions 26 Panorama Display Panel This panel is displayed upon clicking the Panorama Display button 27 Panorama Display Area Displays panorama images registered in the camera How to Operate the Viewer You can operate the camera by controlling the frame lines within the panorama display area 28 Digital PTZ Panel 50 WEO UZO LUZ This panel is displayed upon clicking the Digital PTZ button 29 Digital PTZ Area Designator a YE LU LUZ specify the area in the image display area to crop with Digital PTZ 30 Setting Page The screen switches to the Settings Menu page 31 Back to top The screen switches to the top page of the
158. ect Enable to perform operations according to the 7 Video Record and 8 E mail Notification settings during an ongoing active event Preset If a preset is specified the camera will automatically orient to the specified preset position when an external device input event occurs To use presets it is necessary to set presets with the Preset Setting Tool under Admin Tools p 100 If there is no need for additional camera operation select None 7 Video Record Specify the video record action If Enable is selected video will be transmitted to the destination selected in Video Record Action p 67 when an external device input event occurs a 8 E mail Notification Select the e mail notification operation to be performed If Enable is selected e mail notification will be performed when an external device input event occurs To use this function Upload gt E mail Notification must also be set p 64 9 External Device Output for Active Event Select whether external device output 1 or 2 is active or inactive upon an active event Select Disable to disable external device output 10 External Device Output for Inactive Event Select whether external device output 1 or 2 is active or inactive upon an inactive event Select Disable to disable external device output 11 Audio Playback at Active Event select the audio playback operation to be performed upon an active event If Enable
159. ed will appear next to the mode Day Mode or Night Mode picked in step 1 4 Select the remaining mode in step 1 and repeat steps 2 3 Clear the registered focus position will appear when selecting 5 or 8 even if only one focus position has been registered for either Day Mode or Night Mode When switching to 5 or 8 and then back to Move to registered focus position mode selecting No will preserve the registered focus position Selecting Yes will clear the registered focus position EN Important e lfthe viewer is exited in Day Mode or Night Mode auto day night stays disabled even if Auto is set in the setting page To set auto day night to enable be sure to exit the viewer after setting Auto e While making settings with the Day Night Mode Focus Settings panel it is not possible to make settings using Admin Tools on another computer e f Use One shot AF is activated due to switching between Day Night Mode the camera may not be able to focus on a target subject using One shot AF if another subject passes in front of the target at that time If Night Mode will be used under infrared lighting turn on the lighting before switching to Night Mode e Even if you use Day Night Mode Focus Settings focus may not be maintained in Night Mode if the light source changes ex infrared lighting to sunlight E Note Refer to the following for focus ranges when Day Night is enabled Notes o
160. en in Network on the setting page change IPv4 Address Setting Method to Auto DHCP in the IPv4 area p 48 Alternatively set IPv6 Checking the Camera Image Once initial settings are complete check the image on the camera with the VB Viewer When doing so set the PC network settings to comply with the IP address and subnet mask settings on the camera 1 Click to select the camera s MAC address which will be checked and then click Settings Detected Cameras MAC Address IP Address Model Name NT T VB H43 Click to select Initial Setting This will launch the web browser and display the top page of the camera Click VB Viewer The viewer launches and displays the camera image If the top page of the camera does not appear or the VB Viewer does not launch see Troubleshooting p 158 in Chapter 8 Appendix EN Important e The camera image cannot be checked until the network settings in the PC are configured for the IP address and subnet that are set in the camera e Do not change the camera HTTP port from 80 if you want to open the setting page by clicking Settings See HTTP Server p 66 for more information on HTTP port settings 29 gt ep D 5 a 0 30 Chapter 3 Camera Angle Setting Tool sr AS EEN ER L Camera Angle Setting Method 1 Creating a Camera Specification File to Manage Multiple Cameras 32 Setting the C
161. eo was clicked with the Viewer PTZ in the ON state while you have FIZ control privileges 171 172 Restore Default Settings It is recommended that you write down the settings for respective camera functions If you have forgotten the settings and want to set the camera from the beginning restore the factory default settings first For factory default settings see p 174 Restoring the Initial Setting from the Maintenance Page in the Web Browser 1 Launch the web browser and display the settings menu To display the settings menu you need to enter the IP address of the camera user name and administrator password p 42 Setting Menu Inistrator password and network settings WTTP FTP upload and e mail notification settings Image server and audio server setings External device input and volume detection event settings ict access to the camera such as by registered user or IP address HI IP communication enc ryption settings 802 1X Authentication Settings Memory card operations and settings Settings tor items that require the camera to be rebooted Camera maintenance such as viewing logs or the settings list and rebooting the camera The setting pages that a user can add 2 On the Setting Menu page click Maintenance The maintenance page appears Device Information Cem a ACT a i Tool 3 Click Exec under Restore Default Settings A confirmation message appears asking if you w
162. era Memory Card Details Memory Card Recognition Mounted Memory Card Used Total Capacity MB 11 1909 Image Saving Recording Mode Stream Can Save Upload Can Save Event Can Save Timer Can Save Manual Can Save Control for Admin This panel is used to adjust video from the camera that is displayed by each Admin Tool The panel is available to the Privacy Mask Setting Tool View Restriction Setting Tool Preset Setting Tool and Intelligent Function Setting Tool Using Control for Admin Click the Control for Admin button to display the Control for Admin Panel Control for Admin Smart Shade Control EEEIEE ewes Focus eer em Fixed at Infinity re Exposure E Opening Closing Control Items Clicking the title of a control item will open or close the setting items Control for Admin e Smart Shade Control Control for Admin Smart Shade Control Auto Manual Fixed at Infinity One shot AF re You can display the Control for Admin Panel and open the various control items even without obtaining the camera control privileges but the items will be grayed out E Operating the Control Items The panel operates in the same way as Control for Admin of the Admin Viewer Control for Admin Smart Shade Control Manual Mild Strong 1 a a li ld Focus Auto Manual Fixed at Infinity Manual AGT E Auto Shutter priority AE Exposure Compensation TA Dark mmm e Bright Metering Mode
163. ers pre shared key n v u i 200 n 168 100 n i 168 10 n i n 1 IPsec Set Set IPsec Set to Disable Enable in IPv4 or Enable in IPv6 2 IPsec Mode Set IPsec mode to Tunnel Mode or Transport Mode 3 Destination IPv4 Address Destination IPv6 Address Enter the IP address of the connection destination 4 Source IPv4 Address Source IPv6 Address Enter the IP address of the source 5 Security Protocol Set the IPsec protocol to ESP AH or ESP and AH If ESP is selected enter only the setting items relating to ESP If AH is selected enter only the setting items relating to AH If ESP and AH is selected enter all setting items Security Gateway IPv4 Address Security Gateway IPv6 Address If IPsec mode is set to Tunnel Mode in 2 set the IP address of the security gateway 7 Destination Subnet Mask Length IPv4 Destination Prefix Length IPv6 This setting is required only if IPSec mode is set to Tunnel Mode in 2 If IPv6 is used enter a desired prefix length for the connection destination in the range of 16 to 128 If IPv4 is used enter a desired length in the range of 1 l0 32 73 ep D Q o Q D 74 8 IKE Pre Shared Key Enter the pre shared key for IKE auto key exchange up to 127 characters EN Important If the camera is rebooted during auto key exchange communication a connection error may result a
164. erver address obtained automatically from the DHCP server or DHCPv6 server Select Disable if not using DHCP To set Use DHCP select Auto DHCP in IPv4 Address Setting Method To set Use DHCPv6 select Enable in IPv6 then select Enable in Auto DHCP v 6 49 ep D Q o Q D 50 3 Name Server Address DHCP Select Use DHCP or Use DHCP DHCP v6 in Auto Setting of Name Server Address to display the name server address acquired from the DHCP server 4 Name Server Address DHCP v6 Select Use DHCPv6 or Use DHCP DHCP v6 in Auto Setting of Name Server Address to display the name server address acquired from the DHCPv6 server 5 Host Name You can register the host name of the camera in the name server Characters A to Z ato z Oto 9 hyphen _ underscore and period may be used up to 63 single byte characters in length 6 Host Name Registration with DDNS select Enable to register the entered name server address and host name of the camera 7 Search Domain When domain names are specified in the server domain list search domains in the form host name domain name by specifying the host name for a server such as the upload server without specifying a domain name Enter a domain name and click Add to add the domain name to the search domain list 8 Search Domain List A list of domain names added using Search Domain
165. es Passing Detected S Generated Analysis 2 O o 10 Volume Detection Detect specified volume levels For setting details see Chapter 5 Setting Page Event gt Volume Detection p 67 Notes on Use of This Camera The intelligent functions are not suitable for applications where high reliability is required If constant and maximum reliability is required for surveillance it is not recommended that you use this function Canon shall assume no liability for any accident loss or other undesirable outcomes resulting from intelligent function operations 109 110 Display Screen of Intelligent Function Setting Tool 1 A 3 8 IE A Display Options Detection Area Line Selected Detection Settings Only ly Detection Results Selected Detection Settings Only Ly 9 Ee start intelligent function Detection Settings 6 5 4 1 Image Display Area The image currently captured by the camera is shown Detection areas are shown in translucently colored frames rectangular or polygonal and the detection line is shown as a translucently colored polygonal line or line segment Also subjects for which movement has been detected are shown in a detection block and detection frame Pan tilt and zoom operations are the same as in the Admin Viewer For details see How to Operate the Viewer p 134 However when the 11 Lock camera position checkbox is selected the camera is fixed at a pres
166. ess Restriction Settings L IPsec Settings LI HTTP Communication Encryption SSL TLS Settings 1 802 1X Authentication Settings L Memory Card Operations and Displaying Information 1 Settings for Items Requiring Rebooting L Maintenance Displaying Log and Setting Information Rebooting Factory Default Settings Setting Menu From the Setting Menu you can navigate to each setting page to set various items regarding the camera Information describing what can be set from each setting page Is listed as follows See each setting page for details 44 Setting Menu Network Administrator password LAN IPv4 IPv6 DNS and SNMP Settings p 48 Date and Time Camera date and time time zone and daylight saving time settings p 51 Camera Camera name initial camera settings camera control day night installation conditions camera position control external inout device name and external output device name settings p 53 Video Video quality video size and frame rate settings for the video size set JPEG and H 264 as well as on screen display settings p 57 RTP RTP Server Audio Multicast and RTP Streaming settings p 60 Upload General upload and HTTP and FTP upload settings and e mail notification settings p 62 Server Video server audio server and HT TP server settings p 65 Event Video record settings volume detection external device output external device input timer and sound clip uploa
167. et position and cannot perform pan tilt and zoom operations Switch Mouse Operation button Each time this button is clicked the button switches between M3 and Ea and the mouse operation in the image display area changes When the button is set to MA detection areas can be created resized moved While in this mode the camera orientation will not change When the button is set to and the 11 Lock camera position checkbox is not selected pan tilt and zoom operations can be performed Switch Screen Size button Each time this button is clicked the screen size of the image display area switches between 480 x 270 and 960 x 540 BLC button This button turns on off backlight compensation This control is effective when the image is dark due to backlight Camera Position Settings PA Lock camera position Preset 1 Y 1 1 GE 12 5253 1723 Detection Setting List 1 3 2 Passing Detection Enabled Add Detection Setting Number 1 Detection Type Moving Object Detection Fi Enable these detection settings __Q_ Detection Settings Name Area Shape Rectangular Polygonal Display Color Object Size 19 20 5 Obtain Release Camera Control button This button is used to obtain release the camera control privileges For details see Obtaining Camera Control Privileges p 136 If camera control privileges have not yet been obtained elsewhere such as
168. et settings f the Day Night Mode is switched using Day Night Mode Switching Timer COTTON 1 Timer Event Select Disable or Enable for timer event 2 Start Time Set the start time of the timer event in 24 hour format 3 End Time Set the end time of the timer event in the 24 hour format 4 Repeat Interval Select 1 sec 5 sec 10 sec 30 sec 1 min 5 min 10 min 15 min 20 min 30 min 1 hour 3 hours 6 hours or 12 hours for the timer event repeat intervals Select None if an operation need not be repeated 69 ep D Q o Q D 70 5 Video Record Specify the video record action When Enable is selected video will be transmitted to the destination selected in Video Record Action p 67 when a timer event occurs 6 E mail Notification Select the e mail notification operation to be performed If Enable is selected e mail notification is performed when a timer event occurs To use this function Upload gt E mail Notification must also be set p 64 7 External Device Output Select whether external device output 1 or 2 is active or inactive when a timer event occurs Select Disable to disable output to an external device 8 Day Night Mode Switching Select the Day Night Mode switching behavior when a timer event is triggered Select Switch to Day Mode to switch to Day Mode at the start time and Night Mode
169. et preview frame yellow reflecting the preset settings is shown If you drag to resize or move the frame the new frame is reflected in the preset settings 14 Update Image W 5710 US MO Load the full video from the current camera to update the video 15 Show in viewers checkbox meee LN LU QUIZA Select this checkbox to use presets in the viewer When home position is selected in 8 this function is grayed out 102 16 Camera Parameters Displays the values for the pan and tilt positions and zoom viewing angle in accordance with the size and position of the preset preview frame on Full Image 17 Get Digital PTZ Info GEE CEO MD MAN Load the current crop position of the video display area to reflect it in the preset preview frame in Full Image and the camera parameters 18 Preview settings Preview the image with the camera parameter values that are being edited in the video display area 19 Clear settings Delete the settings for the preset selected 20 Restore settings Clear the settings you have specified on the screen of the tool and restore the settings saved in the camera 21 Save settings Save the edited preset settings in the camera If presets have been set be sure to save the settings by clicking Save settings Setting the Preset Select presets or home position as needed for the operating environment or desired objectives preset can be set in the following ways
170. etting by Right Click Menu Right click on the Intelligent Function Setting Tool display screen to display the menu There the following functions can be used Copy detection area line Copy the detection area line of the detection setting selected Paste detection area line Paste the copied detection area line to the detection setting selected It cannot be copied to camera tampering detection Pasting a detection line is possible only when the source and the target both set passing detection Clear detection area line Clear the detection area line of the detection setting selected lt cannot be cleared in camera tampering detection Copy detection criteria settings Copy the detection criteria of the detection setting selected Paste detection criteria settings Paste the copied detection criteria to the detection setting selected Pasting is possible only if the source and the target are the same detection type Copy event settings Copy the event operations of the detection setting selected Paste event settings Paste the copied event operations to the detection setting selected W Reducing effects of lighting change Intelligent functions may not work when the entire screen is exposed to sudden changes in brightness for example when indoor lights are turned on or off Changing the detection settings may reduce this effect 1 Click Detection Settings 2 Select Reduce effects of lighting change
171. ettings in the camera 1 Select the Show in viewers checkbox Wi Show in viewers 170 00 170 00 90 00 10 00 3 20 60 40 Focus Mode Smart Shade Control White Balance a E a E 2 Click Get camera info The camera parameters in the image display area are loaded to Detailed Settings 3 Fine tune the camera angle and adjust the image quality with focus or smart shade control while checking the image 4 Click Preview settings The settings are reflected in the preview frame on the panorama screen and the image display area If you previewed incorrect settings etc and want to restore the settings registered in the camera click Restore settings 5 Click Save settings Important e To use presets in the viewer select the Show in viewers checkbox e Set presets again if the camera mounting conditions have been changed e Check preset settings again if the Video gt Video Size Set settings on the Setting page have been changed e f Manual is selected in Focus Mode manually adjust the focus while checking the actual image in the image display area After the focus has been adjusted set the focus using Get camera info Click Save settings to save the focus settings e If the image stabilizer setting is changed after a preset has been set the viewing angle during operation will no longer agree with the viewing angle at the time the preset was set p 55 Check t
172. f a video recording Format Displays the format of a recorded video JPEG or H 264 Recording Type Displays the type of recorded video Upload Recording Mode Stream Manual Timer Event Upload indicates video that failed to upload from the camera and Recording Mode Stream indicates video where video transmission failed when using RM recording mode stream Video in Camera Displays whether or not any video remains on an memory card When video has been deleted from an memory card after downloading it this indicator displays No Download Status Displays download status of video Downloaded Not Downloaded Partially Downloaded E Note Clicking a header in each column sorts the video list W Refreshing Video List _____ Memory Card Details Click Refresh Video List to uodate the video list to the current state Click Refresh Download Status to update download status of the video list to the current state Selecting Videos Click a video to select it Use the Ctrl key or the Shift key while clicking to select multiple videos Recorded Video Utility List of Videos Number of Videos 3 Select All Date amp Time Format Recording Type 2013 04 20 10 00 00 10 59 59 JPEG Manual Yes 2013 04 20 17 00 00 17 59 59 H 264 Manual Yes 2013 04 22 16 00 00 16 59 59 H 264 Manual Yes Ml Enable H 264 playback Download Status Not Downloaded Video in Camera No
173. f you are using an older version of the Camera Angle Setting Tool The top page of the camera is not displayed Check if the LAN cable is connected correctly Check if the network to which the camera is connected is set up correctly In particular check if the IP address subnet mask and default gateway address are set within the ranges supported by the applicable network If you have changed the IP address the new address will not become effective until the camera is rebooted Check if the correct URI camera IP address is entered in your web browser p 28 p 42 p 133 Check whether the connection is from a computer whose access is blocked in Access Control on the Setting page Check the authentication method User Name Password combination of certificates and network rules for connection in 802 1X on the Setting page with the system administrator The Admin Tools will not start Your web browser is not supported If this message is displayed use Internet The Admin Viewer will not start Explorer 8 or later Application could not be started Install NET Framework x x x is the version If this message is displayed install the corresponding version of NET Framework or enable settings p 18 JavaScript is not available or disabled on your web browser If this message is displayed set Active Script to Enable in Internet Explorer s security settings See 3 below for instructions on how to set this The
174. fication The content of notification is set to Video data upload with FTP 2 FTP Server Enter the host name or IP address of the FTP server using up to 63 characters 3 User Name Password Enter the user name and password required for authentication 4 PASV Mode Select Disable or Enable for the PASV mode when uploading via FTP 5 File Upload Path Enter the path to the folder where the image file is to be uploaded to using up to 255 characters 6 File Naming Set a desired file naming rule YYYYMMDDHHMMSSms Images are uploaded according to the file name format of tyear month day hour minute second ms jog Example 20140123112122000 jpg YYYYMMDD Directory HHMMSSms A subdirectory named year month day is created first and then the image is uploaded using the file name hour minute second ms jog Example 20140123 112122000 jpg Loop Images are loaded with a file name numbered up to the value set in Maximum Number of Loops Example 0000 jpg 0001 jpg 63 64 Maximum Number of Loops If Loop is set under File Naming enter the maximum number of loops in the range of O to 9999 User Setting v File Naming A Up to 127 characters User Setting Images are uploaded according to the file naming method specified in Subdirectory Name to Create and File Name to Create Subdirectory Name to Create File Name to Create If f
175. fter rebooting In this case connect again E Note If auto key exchange is used it will take approximately 5 to 10 seconds before communication with the camera starts IPsec Set Manual IPsec Sets 1 to 5 are available and you can specify IPsec settings for one communication device for each IPsec Set i r o a a 2 e g s a a e i B a e a D i e 1 IPsec Set Set IPsec Set to Disable Enable in IPv4 or Enable in IPv6 2 IPsec Mode set IPsec mode to Tunnel Mode or Transport Mode 3 Destination IPv4 Address Destination IPv6 Address Enter the IP address of the connection destination 4 Source IPv4 Address Source IPv6 Address Enter the IP address of the source 5 Security Protocol Set the IPsec protocol to ESP AH or ESP and AH If ESP is selected enter only the setting items relating to ESP If AH is selected enter only the setting items relating to AH If ESP and AH is selected enter all setting items a Security Gateway IPv4 Address Security Gateway IPv6 Address If IPsec Mode is set to Tunnel Mode in 2 set the IP address of the security gateway 7 Destination Subnet Mask Length IPv4 Destination Prefix Length IPv6 This setting is required only if IPsec Mode is set to Tunnel Mode in 2 If IPv6 is used enter a desired prefix length for the connection destination in the range of 16 to 128 If IPv4 is used en
176. g the camera to a different subnet from that of the viewer 7 IPv6 Address Auto If Enable is specified in 1 and Enable is specified in 2 and 3 then the automatically acquired address will be shown EN Important e Contact your System Administrator for the IPv6 Address Manual Prefix Length and IPv6 Default Gateway Address e The camera may become inaccessible from the active web browser if settings are changed in IPv6 IPv6 Address Manual Prefix Length or IPv6 Default Gateway Address Check beforehand the precautions in Important in Reboot Item Setting Items Requiring Rebooting p 83 E Note In an environment where IPv6 cannot be used if IPv6 is set to Enable and auto is set to Enable then the IPv6 Address Auto field will display the link local address only DNS Search Domain up to 63 characters Ad Search Domain List 1 Name Server Address 1 Name Server Address 2 Enter the name server address you want to register To register only one address keep the Name Server Address 2 field blank 2 Auto Setting of Name Server Address Select the method for setting the name server address automatically using DHCP Select Use DHCP to use a name server address obtained automatically from the DHCP server Select Use DHCPv6 to use a name server address obtained automatically from the DHCPv6 server Select Use DHCP DHCPv6 to use a name s
177. ght or backlight etc 4 Focus Mode set the focus mode when camera starts Auto Automatically brings the subject into focus Normally Auto is selected Fixed at infinity The focus can be fixed to near infinity 5 Smart Shade Control set the smart shade control strength when the camera starts Disable The smart shade control function is not used Manual set the smart shade control strength Select a strength from 1 Mild to 7 Strong in Smart Shade Control Level CESE Mow Auto Combines the smart shade control function and the exposure Compensation function to automatically adjust the video so that there are no blown out highlights or blocked up shadows Accordingly when Auto is selected Smart Shade Control Level and Exposure Compensation are not displayed 6 White Balance select the white balance according to the light source to achieve natural color in the image Auto The white balance is adjusted automatically Manual set the values of red and blue gain according to the light source Enter a value from O to 1023 for both the R Gain and B Gain Daylight Fluorescent 7 9 Select this option to capture video under daylight fluorescent lighting White Fluorescent Select this option to capture video under daylight fluorescent or white fluorescent lighting Warm Fluorescent Select this option to capture video under warm fluorescent lighting Mercury
178. gs Detection Criteria Event Detection Settings Name Area Shape Display Color Object Size Removed object detection Detection Setting Number 3 Detection Type Removed Object Detection PA Enable these detection settings Detection Criteria Event Detection Settings Name Area Shape Rectangular Polygonal Quick setting Clear Display Color Duration Sec 3 Passing detection Detection Setting Number Detection Type Passing Detection FA Enable these detection settings Detection Criteria Event Detection Settings Name i Display Color Passing Direction Decision Point on Object Size Intelligent Function Setting Tool Image Display Area 1 Detection Area Detection Settings Name You can use up to 64 characters in a detection setting name Be sure to enter a single byte alohanumeric detection setting name In a Detection Settings Name ASCII characters Spaces or printable characters can be used Area Shape Select Rectangular or Polygonal for the shape of detection areas you want to set in the image display area Quick setting The detection area is drawn automatically when the detection criteria is Removed Object Detection For details on detection area setting operations see Setting Detection Areas p 114 Clear If the Area Shape is Polygonal the detection area set in the image display area is deleted Dis
179. h quality video monitoring aeS Wo lae Approximately 2 1 megapixels AIR 1910 y 410 Approximately 1 3 megapixels You can operate camera angle controls remotely Also the speed can be adjusted according to the zoom position You can make adjustments to the camera angle while viewing video on a PC for hassle free angle adjustment during installation The camera is built with a shock absorbing mechanism and an exterior casing made of 3 5 mm thick 0 14 inch thick polycarbonate resin and aluminum alloy The camera s dome case also uses special screws that cannot be easily removed The features described above do not guarantee that the product will be undamaged if subjected to an impact nor that the product is tamper proof or tamper resistant The camera can be installed outdoors such as underneath eaves without any housing The separately sold genuine heater lets you use the camera in low temperature environments as cold as 30 C 22 F The camera can capture color images even with low subject illumination The camera analyzes the video brightness and automatically adjusts the exposure compensation and darkness compensation levels 10W RVI Video sizes can be selected from 1080p 720p and 4 3 categories W0 1729 Video sizes can be selected from 720p and 4 3 categories Supports two video compression methods JPEG H 264 Multi stream distribution using different video sizes belonging to the same category is also supported
180. has occurred in the captured image due to movement of a subject By setting the conditions you can let the camera detect events such as moving object abandoned object removed object camera tampering passing You can view the image on the camera while setting the position and size of the detection area and line detection conditions etc Camera Position Settings F Lock camera pusilion Preset 1 Detection Sctting List Number Detection Type 1 C Moving Object Detection 2 Passing Detection AA Detection Setting Numher Detection Type Moving Object Detection i Display Options F Enable these detection settings Detection Criteria Detection Settings Name Area Shape Detection Area Line Selected Detection Settings Only ly Detection Results Object Size 9 Selected Detection Settings Only y a Reslail intelligent function Detection Settings Display Color Restore settings Admin Tools Overview Log Viewer p 119 This viewer shows the logs of operating conditions of the camera Open local file Save to local file Log List Source Camera Internal Memory Filter Select all W Show all logs Log Type ode Date amp Time Message a Not specified W031 05 23 00 23 47 W host 192 168 158 33 user root video jpg 2013 Specify type W030 05 23 00 23 47 W host 192 168 158 33 user root prio 51 W E Error El W030 05 23 00 12 36 W
181. he Video Size Set setting The default video size is selected if the video size is not specified in each type of viewer 4 Maximum Frame Rate Video Transmission Limit the maximum transmission frame rate per second to reduce the viewer load The maximum is 30 frames sec Enter a value of between 0 1 and 30 0 5 Video Size Upload Memory card Select the size of video when using the upload function p 62 or when recording to a memory card p 80 The video sizes that can be selected depend on the Video Size Set setting Use Event gt Video Record Action p 67 to specify the destination of a video recording upload or memory card recording 57 ep D Q a Q D 58 H 264 1 Video Size 480 x 270 v Target Bit Rate kbps 2048 v LO ame meat TA Configure settings using H 264 1 when using H 264 video for upload or memory card recording H 264 2 video cannot be used for upload memory card recording and RM Lite 1 Video Size Select the size of the transmitted video The video sizes that can be selected depend on the Video Size Set setting 2 Bit Rate Control Select Do not use bit rate control or Use bit rate control Select Use bit rate control when Video Format under Upload is set to H 264 1 or when Video Format under Memory Card is set to H 264 1 3 Target Bit Rate kbps If Use bit rate control is selected in 2 select a desired target b
182. he Admin Tools top page will appear Admin Tools Privacy Mask Setting Tool E Panorama Creation Tool HE View Restriction Setting Tool dl Preset Setting Tool e n Em Intelligent Function Setting Tool 1 Log Viewer iF s em 9 Recorded Video Utility 1 Admin Viewer Click to launch Admin Viewer 2 Setting Page Click to launch Setting Menu 3 Back to top Click this button to navigate to the top page 4 Admin Tools Click the buttons of any tool to launch Admin Tools EN Important The Admin Tools Certificate must be installed on any PCs using Admin Tools p 26 E Note e The first time you launch any of the Admin Tools wait about 5 to 10 seconds until the software is downloaded to your PC From then on launching will be quicker Also when accessing via SSL encrypted communication download time will take longer about 20 to 30 seconds e None of the following tools can be launched concurrently Privacy Mask Setting Tool Panorama Creation Tool View Restriction Setting Tool Preset Setting Tool and Intelligent Function Setting Tool e In environments without a proxy server select Internet options gt Connections tab gt LAN settings and clear the Automatically detect settings checkbox in Internet Explorer Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks When the camera is panned tilted or zoomed the privacy
183. he preset settings again if the image stabilizer setting is changed e f a dome housing is used be sure to set presets with the dome installed E Note e Upto 20 presets can be set e Changes to preset settings are not reflected in already connected viewers e You can disable presets in the viewer by clearing the Show in viewers checkbox under Detailed settings e You can set presets in optical zoom areas only Presets cannot be set in digital zoom areas Preset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set W Preset Tour Tab Display Screen H630 H730 M620IM720 11 12 1 Preset Tour selection box select when you want to perform a preset tour from the following options Not used Preset tour is not performed For Viewers Preset tour is performed when a camera is connected via the VB Viewer etc Always Preset tour is always performed 2 Set Preset Tour Time checkbox This setting is enabled when For Viewers or Always is selected in 1 Select the checkbox to configure a preset tour at a predetermined time and enter the start time and stop time for the preset tour 3 Tour schedule list A list of presets set for preset tour 4 Up Down Select preset in the list and click Up or Down to change sequence of the tour schedule list Presets tours are performed in order from the top of the list 5 Delete
184. he upload operation to be performed and the image buffer e HTTP Upload Set HTTP connection uploads e FTP Upload Set FTP connection uploads e E mail Notification Set event information and image e mail notifications General Upload Upload FTP Upload v a Video Format H 264 1 Vv Pre event Buffer sec 0 5 0 Post event Buffer sec 0 20 0 1 Upload 2 Select Upload Disabled HTTP Upload or FTP Upload for the upload method Video Format Select the JPEG or H 264 1 format for video you want to upload If H 264 1 is selected video is uploaded with the settings defined under Video gt H 264 1 p 58 H 264 2 cannot be used Frame Rate Enter the maximum frame rate of image to be uploaded This setting can only be made when UPEG is selected for Video Format Pre event Buffer number of frames Pre event Buffer sec Enter the number of frames or seconds of video to be buffered before the event The maximum amount is number of frames for a JPEG selection and number of seconds for an H 264 1 selection in Video Format Post event Buffer number of frames Post event Buffer sec Enter the number of frames or seconds of video to be buffered after the event The maximum amount is number of frames for a JPEG selection and number of seconds for an H 264 1 selection in Video Format EN Important If the upload functi
185. host 192 168 158 33 user root prio 51 W El Warming m W031 05 23 00 12 31 W host 192 168 158 33 user root video jpg 1121 W Information W030 05 23 00 12 31 W host 192 168 158 33 user root prio 51 Specify code 002 05 23 00 09 12 Updated system settings W030 05 23 00 06 17 W host 192 168 158 33 user root prio 51 Date amp Time W031 05 23 00 06 12 W host 192 168 158 33 user root video jpg 2330 MM Specify start date amp time w030 05 23 00 06 12 W host 192 168 158 33 user root prio 51 01 01 00 00 00 e W030 05 23 00 04 55 W host 192 168 158 33 user root prio 51 Il Specify end date amp time W031 05 23 00 04 53 W host 192 168 158 33 user root video jpg 2823 112 31 23 59 59M W030 05 23 00 04 53 W host 192 168 158 33 user root prio 51 W030 05 23 00 03 19 W host 192 168 158 33 user root prio 51 W031 05 23 00 03 15 W host 192 168 158 33 user root video jpg 182 w030 05 23 00 03 15 W host 192 168 158 33 user root prio 160 W030 05 22 23 54 49 W host 192 168 158 33 user root prio 160 Search for WO31 05 22 23 54 45 W host 192 168 158 33 user root video jpa 4787 E W030 05 22 23 54 45 W host 192 168 158 33 user root prio 51 MM Match case Download Reload Previous File Next File N Search FIRB SSS BB BBE ES EEEE Updated system settings E Note On the control panel of Windows the decimal point in a value is always indicated by regardless of the settings of Region and
186. ht Clicking BLC brightens images that are dark due to backlight Clicking the button again cancels backlight compensation ES Important e The BLC button is not available if Smart Shade Control is set to Auto e The BLC button is not available if Exposure is set to Manual Cropping and Displaying Part of an Image Digital PTZ You can use the Digital PTZ panel to crop and display part of a camera image in the image display area It is also possible to use a preset or home position registered to the camera WE Digital PTZ Digital PTZ is a function that facilitates simple panning tilting and zooming without changing the camera lens position that was adjusted at the time of installation by transmitting just part of the camera effective pixel area from the camera to the viewer E Note e For details on how this function differs from Viewer PTZ see p 144 e f digital PTZ is enabled while receiving H 264 video the received video changes to JPEG format E Opening the Digital PTZ Panel Click the Digital PTZ button to display the Digital PTZ panel The appearance of the Digital PTZ button differs as follows depending on the state of the Digital PTZ function 2 Digital PTZ is disabled displays the scene as seen by the camera gt Digital PTZ is enabled displays trimmed video E Specifying a Cropping Range Change the position and size of the preview frame on the Digital PTZ panel to
187. ial settings e The VB Initial Setting Tool cannot be used with cameras that are behind a router 3 Select a MAC address and then click Initial Setting Detected Cameras MAC Address IP Address Model Name VB H43 Click to select Initial Setting 4 Enter the user name root and factory default setting password camera and then the appropriate IP address and subnet mask To use a Setting other than the default gateway setting clear the Enter a default gateway address checkbox After settings are complete click OK Initial Setting Camera MAC Address User Name Password Network IP Address Auto P IP Address Subnet Mask __ Enter a default gateway address Cancel n Setup progress is shown in the window Preparing to save your settings Please wait a moment E Note e To ensure security be sure to change the administrator password p 42 e Contact your System Administrator for the appropriate IP address subnet mask and gateway address H Click OK Ah VE Initial Setting Too Rebooting the camera i lease wait until the reboot process completes before accessing the cam amera Rebooting the camera takes about 20 to 40 seconds ES Important To obtain an IP address from a DHCP server or set IPv6 first use the VB Initial Setting Tool to temporarily configure an Pv4 static address that can communicate with the PC Th
188. iew menu Control Assist Displays dotted lines showing the range of pan operation and tilt operation The camera angle cannot be changed to positions with no dotted lines 4 Pan button FEO MA Control the camera s pan operation a 5 Tilt button PED MZ Control the camera s tilt operation 6 Rotation button FEW iw Control the camera s rotation operation 7 Rotation slider TEN MAX You can click on the slider or drag the knob to control the camera s rotation operation 8 Optical telephoto end icon This is displayed when Enable is selected for Digital Zoom Dragging the slider upward above this icon switches to the digital zoom 9 Zoom slider The slider to operate the zoom ratio 10 Zoom button The button to operate the zoom ratio 11 Control Assist Display selection box MEN MA Select whether to Enable or Disable operation assist in the image display area 12 Control Button Display selection box REW ME Select whether to Enable or Disable the Pan button and Tilt button in the image display area 13 Control Assist Correction If the control assist display does not match the actual camera angle click Control Assist Correction to confirm the actual camera angle and automatically correct the control assist display position Control assist correction takes approximately 1 minute 14 Digital Zoom Set digital zoom to Enable or Disable If you select E
189. ile naming is set to User Setting enter the subdirectory name to be created as well as the name of the created file using up to 127 characters Parameters can be specified in the entry with the character p 156 7 FTP Upload Test Clicking Exec initiates an upload test based on the settings currently entered Only one JPEG image is uploaded It is not necessary to click Apply After entering a password first click Exec then Apply the password E mail Notification COTA CT FE COTTON eee E oOo Subject Up to 31 characters Message Body Up to 255 characters E mail Notification Test 1 Notification Select Text Only or Text with Image as the content of notification If Upload is set to Upload Disabled Text with Image will not be available 2 Mail Server Name Enter the host name or IP address of the SMTP server using up to 63 characters 3 Mail Server Port Enter the port number of the SMTP server factory default setting is 25 4 Sender From Set the e mail address of the sender using up to 63 characters 5 Recipient To Set the e mail address of the recipient using up to 63 characters 6 Authentication Select None POP before SMTP or SMTP AUTH for the e mail authentication method set an appropriate method according to the authentication method used by the SMTP server to send to COTA E OT CA User Name Password POP Ser
190. ime checkbox Enter values for Start Time and End Time to set the preset tour time 105 106 2 Select the preset number you want to add to the tour schedule from the Preset selection box and then click Add The preset is registered in the tour schedule list Up to 20 presets can be registered Preset Speed PT Speed Z Pause Duration Preset 1 Slow Slow 0 3 Select a preset in the tour schedule list and set the preset operation In Speed PT and Speed Z you can set the pan tilt and zoom speeds of the preset H6308H 730 8 M6208 M720 a v Preview Speed Z Pause sec In Pause sec you can enter the number of seconds for the camera to remain stationary at the preset position When Preview is clicked the camera angle switches to this preset and the new angle can be checked in the image display area 4 Click Change When you want to delete changes made to the tour schedule list and restore the settings registered in the camera click Restore settings 5 Click Save settings When you complete setting the tour schedule list click Save settings The settings are saved in the camera Important If preset tour is used do not use the intelligent function E Note The home position cannot be added to the tour schedule list Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads notify the viewer audio playback
191. ine and then click the end point To create a detection line consisting of polygonal line click each angle in the polygonal line in order To confirm a detection line click any of the already set angles The angles in a confirmed detection line can be dragged to change the shape of a detection line and lines between angles can be dragged to change the position of the detection line 1 A e Drag the square marks MW at each angle to change the shape of the detection line e Click Clear detection line to delete a detection line W Setting Detection Criteria per Detection Type Specify different detection criteria for each detection type Detect criteria for Moving Object Detection Set detection areas where you want to detect moving objects Object Size Wo 20 00 O MMMM TE 1010 For Object Size enter a value or move the slider to set the ratio of the size of an object moving in the detection area to the size of the detection area When the ratio of an area where the camera has detected a moving object exceeds the value set for Object Size detected mode is triggered to ON When Object Size is changed an indicator frame showing the size of the object is displayed for 1 second in the center of the image display area allowing specification of the settings while checking the size ratio sj00 UIWPY 116 Detection area Object size indicator Any moving objects detected are shown
192. ing ENvVirONMeNt oooccnnccnnccnnccnnnnnncnnnnnnnnnonncnnnnnnnnnnnnnnnnnnnnnnnnrnnnnrnnrnnnonnnncnnnnonanons 18 VB Initial Setting Tool Camera Angle Setting Tool Admin Viewer VB Viewer o nn PA 18 e E 18 Notes on Operating Environment cccccceeeecceeeeecseeeeeeeeeeeeeeeeesseeeeeseeeeesseeeesseeeeens 19 Notes on Use When the Windows Firewall Function is Enabled l 19 Notes on Use with Internet Explorer 9 or Greater and Windows Server 2008 WIndows SUE ean R a EE EE 19 Notes on Use with Windows Server 2008 Windows Server 2012 oooocccccccccccocnncncnnncnconnnnnos 20 Notes on Use with Windows Vista Windows 7 Windows 8 Windows Server 2008 Windows SS UEFA encerrada ictiapias 21 Notes for Windows 8 Windows Server 2012 oo ciccccccccccccccccccceccuceeucececaveveceutetesaeueesauateceeneennetes 21 10 Chapter 2 Initial Settings Preparing the Camera for USC ccccccsseeccneeceeceeseecaueeeeeseaeeeseaeeesseneeeseeeeesseeeeesaaees Installing the Necessary Software cccccccccssceeececeeceeeeesseeeeseueeesseneeeseeeesseeeessaaess Notes on Use with Internet Explorer 9 or Greater and Windows Server 2008 Windows SE WERO ii ads cases ee Performing Initial Settings for the CaMera cccooonncccconnconoconoconnnccnannnononnnonnnnnonnnnnnnonnnos Checking the Camera Mage iirrainn RA a Chapter3 Camera Angle Setting Tool Setting the Camera ANQl ccccconncnnccconncncccnocnnnonnnnonnconanononononnnnononnrnnn
193. ing Tool e Intelligent Function Setting Tool e Log Viewer e Recorded Video Utility Included Software The included Setup CD ROM contains the following software Install the software on a PC to use it E VB Initial Setting Tool See Chapter 2 Initial Settings This tool performs initial settings for the camera E Admin Tools Certificate This electronic certificate is required to use the Admin Viewer and Admin Tools E Camera Angle Setting Tool EN YEN Yee NAO See Chapter 3 Camera Angle Setting Tool With this tool you can operate the camera during installation while you view video over the network on a PC E NET Framework 3 5 SP1 NET Framework 4 5 This execution environment is required to use the software included in the camera Ml RM Lite p 17 This software displays and records images from up to four cameras in real time W Proxy Authentication Admin Viewer Admin Tools This software lets you use Admin Viewer Admin Tools via a proxy server with proxy authentication lt is saved in the ProxyAuthSupport folder on the Setup CD ROM W Backup and Restore Tools The Backup and Restore tools back up camera setting information to the PC Information from multiple cameras can be saved at the same time The tools can also restore information saved on the PC to the camera E Memory Card Unmount Tool This software allows you to mount unmount memory cards inserted in specified cameras and
194. ing pages VB H630VE VB H630D e LAN VB M620VE VB M620D H730 LUZ LAN Interface VB H730F VB M720F Maximum Packet Size Installation Location IPv4 Current Date and Time IPv4 Address Setting Method Manual Setting IPv4 Address 192 168 100 1 Setting Method Set manually Subnet Mask 259 255 255 0 Auto Setting of NTP Server Disable IPv4 Default Gateway Address NTP Server AutolP Time Zone GMT 09 00 Osaka IPv4 Address AutolP Sapporo Tokyo IPv6 Daylight Saving Time Disable PvE Enable Camera Name Camera Name alphanumeric Camera Auto RA Enable characters Auto DHCPv6 Enable Initial Camera Settings IPv6 Address Manual AE Mode Auto Prefix Length Slow Shutter Disable IPv6 Default Gateway Address Shutter Speed 1 100 IPv6 Address Auto Exposure Compensation 0 Ne Metering Mode Center Weighted Name Server Address 1 Focus Mode Auto Name Server Address 2 Smart Shade Control Disable Auto Setting of Name Server Disable Address Smart Shade Control Level 1 Mild i A EN ee White Balance uto R Gain 255 Host Name Registration with Disable DDNS B Gain 255 Search Domain Noise Reduction Standard Search Domain List Sharpness 3 SNMP Color Saturation 4 SNMP Disable Day Night Manual Community Name public Camera Control Administrator Contact Digital Zoom Disable Information Image Stabilizer Disable AGC Limit 5 Smart Shade Control Strength Medium Auto 174 Pan tilt soeed control Day
195. ing range in the image display area The preview frame on the Digital PTZ panel 139 JOMAIA GA JOMAlA UIWPY 140 also moves in accordance with the operation of the pan tilt and zoom sliders W Using a Preset or the Home Position You can use a registered preset or home position to specify the range for Digital PTZ Click the preset selection box and select a preset from the displayed list to move the preview frame on the Digital PTZ panel to the preset position and display the image inside the frame in the image display area Click the Home Position button to move the preview frame on the Digital PTZ panel to the home position and display the image inside the frame in the image display area E Note Register the preset or home position beforehand using the Preset Setting Tool p 102 Registered presets will appear in the preset selection box WE Exiting Digital PTZ Click the Digital PTZ button again The Digital PTZ panel closes and Digital PTZ ends Although clicking the close button of the Digital PTZ panel closes the Digital PTZ panel Digital PTZ will stay on Setting Video and Audio E Changing the Video Size You can set a desired video size for video received from the camera 480x270 JPEG Ly 480 960x540 JPEG 1920x1080 JPEG 480x270 H 264 1 480x270 H 264 2 The sizes that can be selected depend on the Video Size Set setting under Video gt All Videos on the Setting p
196. ion Fi Enable these detection settings Detection Criteria Event 4 ON Event Operation MM OFF Event Operation Ml Detected mode gem o 1 3 3 Audio Playback at ON Event MM Audio Playback at OFF Event j 50 1 Specify the operation timing Multiple checkboxes can be selected ON Event Operation checkbox When selected the operations set in 2 E mail Notification and Video Record are performed the moment detected mode is triggered to ON OFF Event Operation checkbox When selected the operations set in 2 E mail Notification and Video Record are performed the moment detected mode is triggered to OFF Detected mode Operation checkbox When selected the operations set in 2 E mail Notification and Video Record are performed for as long as detected mode is active Specify the event operation Multiple checkboxes can be selected y E mail Notification checkbox When selected e mail notification is performed at the timing set in 1 E mail Notification must be set in advance under Upload in the Setting page p 64 Video Record checkbox When selected video record is performed at the timing set in 1 Video Record Action must be set in advance under Event in the Setting page p 67 3 Specify the audio playback timing Audio Playback at ON Event checkbox When selected the sound set in 4 Sound Clip Name is played at the moment the detected mode
197. ir respective companies N Warning To reduce a risk of fire or electric shock do not expose this product to rain or moisture VB H43 VB H630D VB H730F VB M42 VB M620D VB M720F Notes on the Included Software RM Lite Disclaimer Flaws or other problems with RM Lite may result in recording failure or destruction or loss of recorded data Canon shall have no liability whatsoever for any loss or damages incurred by the user as a result of such problems Notes on License Agreement for Included Software For information on the License Agreement for Included software refer to the next file in the BundledSoftware folder in the Included Setup CD ROM LICENSE folder Software Type File Name VB Initial Setting Tool Memory Card Unmount Tool Backup Tool Restore Tool VBTools E txt Camera Angle Setting Tool Not used with the VB H43 VB M42 RM Lite Network Video Recording Software RM Lite E txt Introduction Only for European Union and EEA Norway Iceland and Liechtenstein These symbols indicate that this product is not to be disposed of with your household waste according to the WEEE Directive 2012 19 EU the Battery Directive 2006 66 EC and or national legislation implementing those Directives If a chemical symbol is printed beneath the symbol shown above in accordance with the Battery Directive this indicates that a heavy metal Hg Mercury Cd Cadmium Pb Lead is p
198. is triggered to ON Audio Playback at OFF Event checkbox When selected the sound set in 4 Sound Clip Name is played at the moment the detected mode is turned OFF 3 Set the playback sound Sound Clip Name Select the sound that is to be played The sound clip name set for Sound Clip Upload under Event in the Setting page is shown in the pull down list p 70 Volume Set the audio playback volume in the range of 1 to 100 Operation of External Device Output G External Device Output for ON Event checkbox Select this checkbox for enabling external device output at an ON event and select output destination output 1 or 2 and operation active or inactive External Device Output for OFF Event checkbox Select this checkbox for enabling external device output at an OFF event and select output destination output 1 or 2 and operation active or inactive W Setting Detection Areas Set detection areas in the image display area Rectangular Polygonal Setting a Rectangular detection area By default a rectangle is shown in the image display area Move or resize that rectangle to set a detection area Setting a Polygonal detection area specify polygonal areas with a maximum of 32 angles Click in the image display area to form the polygon point by point Click on a previously set point to complete the polygon and set the enclosed area as the detection area The set area can also be m
199. ist of current settings 3 Reboot The camera is rebooted 4 Restore Default Settings Except for the following items all user defined settings will be discarded and restored to factory default settings after the camera is rebooted Network administrator password LAN Pv4 IPv6 Date and time Host access restrictions for access control SSL TLS 802 1X 5 Back Up Settings Back up all settings other than the date and time toa memory card The IP address SSL or 802 1X certificates and private key files are also backed up 84 6 Restore Settings Restore all settings other than the date and time from a backup file on a memory card The IP address SSL or 802 1X certificates and private key files are also restored The camera reboots after settings are restored e You must not turn off the camera while it is performing the Restore Default Settings Back Up Settings or Restore Settings operation Turning off the camera at this stage may result in making it unable to boot correctly Never touch the camera head during initialization Initialization failure or malfunction may result ES Important If the restored settings were backed up from a different camera note that an address conflict on the network may occur E Note e It is recommended that you write down all current setting values before restoring factory default settings in Restore Default Settings p 174
200. it rate from the 17 levels from 64 to 16384 4 Video Quality If Do not use bit rate control is selected in 2 select a desired quality from 1 to 5 total 5 levels for H 264 video transmission Greater values have higher quality 5 Frame Rate fps Select 30 15 10 6 5 3 2 or 1 fps for the frame rate of video transmitted 6 I Frame Interval sec Select 0 5 1 1 5 2 3 4 or 5 for the frame interval sec for H 264 video H 264 2 f I Video Size 480 x 270 v 1 H 264 2 Select Enable to distribute H 264 video using two streams Note that H 264 2 video cannot be used for upload memory card recording or RM Lite Refer to the settings for H 264 1 for details about Video Size Bit Rate Control Target Bit Rate kbps Video Quality Frame Rate fps and I Frame Interval sec settings ES Important e When streaming two H 264 videos setting the video size settings for H 264 1 and H 264 2 to the following combinations restricts the frame rate to a maximum of 15 fps For all other combinations a frame rate of up to 30 fps can be selected H 264 1 H 264 2 1280 x 960 1280 x 960 1280 x 720 1280 x 720 e When H 264 1 is selected for the memory card recording and upload settings the following restrictions apply to the H 264 1 setting Only Use bit rate control can be selected for Bit Rate Control Onl
201. it to Window Actual Pixels 480 x 270 640 x 360 1280 x 720 Fit to Window Actual Pixels 480 x 360 640 x 480 1280 x 960 Fit to Window 1920 x 1080 960 x 540 480 x 270 1280 x 720 640 x 360 320 x 180 1280 x 960 640 x 480 320 x 240 Wie MA Video Size Set cannot be set to 1920 x 1080 960 x 540 480 x 270 p 57 Actual Pixels displays the video at the size at which it is being captured Fit to Window displays the video at the maximum size possible in the web browser window E Displaying in Full Screen Mode You can show images over the entire display Clicking this button will switch the viewer to full screen mode To close the full screen window select Exit Full Screen Mode in the following menu You can also exit full screen mode using the HH button on the bottom right You can display the necessary panels for controlling the camera in the full screen mode Right click on the screen and select the necessary panel from the menu that appears El GEEN El LAY El TD ze MD Wz Home Position Panorama A Start Viewer PTZ Start Digital PTZ Control Control Pan Tilt Slider Control for Admin Pan Tilt Slider Control for Admin Video Capture Size gt Audio Reception Audio Reception Audio Transmission Audio Transmission Start Memory Card Recording Start Memory Card Recording Exit Full Screen Mode Exit Full Screen Mode Obtain Release Camera Control
202. ize Set configured in Video gt All Videos p 57 The video sizes for H 264 will be determined according to the H 264 1 and H 264 2 settings configured in Video In addition H 264 1 and H 264 2 cannot be set for multiple RTP streams 2 Frame Rate Set the frame rate if RTP streaming JPEG video For H 264 the frame rate is determined by the Video gt H 264 1 or H 264 2 gt Frame Rate setting p 58 3 Multicast Address set the multicast address for RTP streaming in the range 224 0 0 0 to 239 255 255 255 IPv4 or an address beginning with ff00 8 IPv6 To disable Multicast set to 0 0 0 0 IPv4 or 0 IPv6 4 Multicast Port set the multicast port number for RTP streaming to an even number in the range 1024 to 65534 To disable Multicast set to O 5 Multicast TTL set the effective scope of multicast distribution for RTP streaming between O and 255 To disable Multicast set to 0 The TTL Time To Live representing the effective scope of multicast distribution is decremented each time the signal passes through a router When the value reaches O the signal can no longer be distributed For example if TTL is set to 1 multicast distribution is confined to the local segment only and cannot be distributed by the router 6 Audio Transmission set RTP streaming audio transmission to Disable or Enable E Note RTP stream URL rtsp IP_address por
203. ject Detection Removed Object Detection Camera Tampering Detection or Passing Detection enter Detected mode the corresponding icon will turn green p 113 If names are entered in Detection Setting Name in Intelligent Function Setting Tools p 113 Setting 1 to Setting 15 will be displayed with the corresponding name Setting l a Setting 2 O Setting 3 Setting 4 15 Setting 5 0 Setting 6 Example Setting 1 Image Detection status ON Other settings Image Detection status OFF E Note The icon signifying Detection mode will be displayed for a maximum of five minutes except for Moving Object Detection O O 3 Intelligent Function Volume detection The volume detection status is displayed When sound that meets the criteria selected under Event gt Volume Detection in the Setting Page is detected the icon turns green p 67 151 152 Recording to an Memory Card Manually Video displayed in the Admin Viewer can be manually recorded to an memory card E Note e Torecord on an memory card an memory card must be inserted in the camera p 135 and Save Logs and Videos must be selected in the setting page gt Memory Card gt Operation Settings e The format and size of the video recorded on an memory card depends on the settings made on the Setting page Video format Memory Card gt Video Format Video size JPEG Video gt JPEG gt Video Size Upload Memory card H 264 Vi
204. kbox be cleared e f the wrong user name or password is entered you cannot connect to the camera Connect to the camera by entering the correct user name and password e Press the reset switch to restore factory default settings if you have forgotten the administrator password p 172 Note 1 Language Button however that this will reset all camera settings to factory Click to switch the display language default settings except for time and date The top page language switches to the selected e The Admin Tools and the Admin Viewer cannot be used if an language IPv6 address is specified Only host names are supported for 2 Setting Page Setting Menu Link IPv6 connections Click to make detailed settings See Chapter 5 setting Page 3 Admin Tools Link Click to use the Admin Tools See Chapter 6 Admin Tools 4 Admin Viewer Link Click to access the Admin Viewer See Chapter 7 Admin Viewer VB Viewer 5 VB Viewer Link Click to access the VB Viewer See Chapter 7 Admin Viewer VB Viewer Chapter Setting Page L Administrator Password and Network Detailed Settings L Camera Date and Time Settings 1 Camera Name and Initial Camera Settings Related Settings 1 Video Size and Quality Settings LI RTP Streaming Settings L Upload and E mail Notification Settings L Video Server Audio Server and HTTP Server Settings L Settings Related to Events 1 User Registration Authorities and Acc
205. lar models the model names will appear or the following icons will be used to indicate those models Icon Camera Model VB H43 H630 VB H630VE and VB H630D VB H730F VB M42 VB M620VE and VB M620D VB M720F Symbols Indicating Safety Precautions This section explains symbols used in this Operation Guide This Operation Guide uses the following symbols to indicate important information the user should Know in order to use the product safely Be sure to observe these items Symbol Meaning Failure to follow the instructions accompanied by this symbol may result warning in death or serious injury Be sure to observe these warnings to ensure safety Failure to follow the instructions NM accompanied by this symbol may result Caution in injury Be sure to observe these precautions to ensure safety Failure to follow the instructions accompanied by this symbol may result in property damage Be sure to observe these precautions Caution This symbol indicates other actions or information that should be noted Important a ES Important notes and restrictions are provided Be sure to read this section Contains operational reference information or additional explanations E Note Safety Precautions The following items must be observed when using the camera If they are not observed injury death and or property damage may occur Read the following information carefully a
206. lay in panorama screen Restore settings AE Save settings Confirm that the settings have been applied correctly and then click Save settings to save the settings in the camera WE Setting by Loading Position Information from Image in Image Display Area 1 Select the Apply the view restriction checkbox 2 Click the Obtain Release Camera Control button to obtain the control privileges of the camera 3 Operate the camera to adjust the top edge bottom edge left edge right edge telephoto or wide angle to desired positions and click Get value each time The loaded view restriction can be checked in the view restriction setting entry box or view restriction preview frame Upper Limit 12 21 89 10 26 99 Lower Limit 60 92 106 99 9 10 Left Limit 102 81 179 99 168 40 Right Limit 102 81 168 40 180 00 Telephoto 3 20 60 40 Wide angle esas 3 20 60 40 4 Click Save settings The settings are saved in the camera EN Important e f you have changed the camera mounting method recapture the panorama image and register it again e Check view restriction settings again if the Video gt Video Size Set settings on the Setting page have been changed e The panorama screen may be slightly different from the actual image After view restrictions have been set be sure to confirm with the VB Viewer that the view restrictions have been reflected corre
207. lect a positive value 3 Metering Mode When Auto Auto Flickerless or Auto Shutter priority AE is selected for Exposure the metering mode can be selected from Center Weighted Average or Spot Performing Operations and Settings in the Admin Viewer For an explanation on each item set in Metering Mode see Metering Mode in the Setting page Ml Setting White Balance p 93 White Balance 4 Shutter Speed When Manual or Auto Shutter priority AE is selected for Exposure select the shutter speed desired If Manual is selected set the shutter speed in the range of 1 1 sec to 1 16000 sec from a pull down menu If Auto Shutter priority AE is selected set the shutter speed in the range of 1 2 sec to 1 16000 sec from a pull down menu When capturing a moving subject selecting a higher shutter soeed can reduce blurry video capture 5 Slow Shutter You can set slow shutter if Exposure is set to Auto or Auto Flickerless Select a value in the range of 1 Auto 1 2 sec to 1 30 sec from the pull down menu The white balance is adjusted automatically gt As slower shutter soeeds generate afterimages when 2 Light Source capturing a moving subject select an appropriate Select the light source from the pull down menu below time according to the capture conditions according to the condition in which the camera is q Aperture Gain used ____ lt __ __
208. light compensation This control is effective when the image is dark due to backlight Obtain Release Camera Control button This button is used to obtain release the camera control privileges For details see Obtaining Camera Control Privileges p 136 lf camera control privileges have not yet been obtained elsewhere such as in the Admin Viewer the control privileges will 89 sjoo UlWpPY 90 be obtained the moment the Privacy Mask Setting Tool is launched 6 Control for Admin button Displays the Control for Admin Panel p 127 7 Registered Privacy Mask Display Area Capture area You can check the settings for the area where the camera can physically capture privacy masks ZS 012 Even if a panorama image is saved in the camera it will not be displayed here 8 Registered Privacy Masks Show the number of registered privacy masks You can set up to eight privacy masks 9 Next When multiple privacy masks are set clicking this button switches to the privacy mask selected 10 Color Choose the color for the privacy mask area All privacy mask areas are set to the selected color 11 Quick adding Add a privacy mask area and save it in the camera 12 Quick change Change a privacy mask area and save it in the camera 13 Delete Delete the privacy mask area selected from the camera 14 Image Stabilizer Show the usage condition of the image stabilizer Set the image
209. lt in poor image capture E Cleaning of Front Cover Dome Case or Dome Housing Grime on any of the parts listed below will reduce image quality so periodic cleaning is required Dome when using the separately sold indoor dome housing Dome case Front cover If the surface of the above part cannot be cleaned well remove it following the steps below to clean it more thoroughly 1 Remove the front cover dome case or dome See steps in Installing the Camera in the Installation Guide included with the indoor dome housing and remove the dome see steps in Installing the Camera in the Installation Guide included with the camera to remove the dome case see Using Camera Housing in the Installation Guide included with the camera to remove the front cover 2 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently 3 Wipe with a dry cloth 4 Reattach the front cover dome case or dome to its original position Disposing of the Camera Dispose of the camera in accordance with local laws and regulations Table of Contents Chapter 1 Io A 2 nn o A 2 Notes ON Network A o E cadres ance canunanne EEE 2 E do a E E E EE A O A 2 Notes on Privacy and Publicity Rights Regarding the Use of Video Audio s 2 Trademark IN OC AA ooo A aa REN a 3 Notes on the Included Software RM Lite Disclaimer o ooocinccconcccnoccccnnconnnocnnnnnocnnonicnnonoco
210. lume or Echo Canceller settings are changed after setting volume detection check the detection setting again e Connect a speaker with amplifier to the camera Installation Guide gt Audio Input Output Terminals e f Enable is selected under Echo Canceller the sound quality or volume may be affected Utilize this function as necessary according to the installation environment and how the camera Is used e The video and audio may not be synchronized e The audio may be temporarily interrupted depending on the performance of the computer and the network environment e The audio may be interrupted if anti virus software Is enabled e Communication may be temporarily interrupted cutting off the audio ifthe LAN cable is unplugged and plugged in again If this occurs reconnect from the Viewer HTTP Server Authentication Method Digest Authentication v am 1 Authentication Method Set the authentication method used with the HTTP server to Basic Authentication or Digest Authentication 2 HTTP Port Set the HTTP port number to 80 or in the range of 1024 to 65535 Normally 80 factory default setting is used 3 HTTPS Port Set the HTTPS port number to 443 or in the range of 1024 to 65535 Normally 443 factory default setting is used EN Important If the setting of HTTP Port or HTTPS Port is changed the camera may become inaccessible from the active web browser Check befo
211. m backlight compensation camera control you must obtain control privileges first How to Operate Click the Obtain Release Camera Control button to obtain the control privileges Camera Control Privilege Display Displays camera control privilege status z Obtain Release Camera Control button This button is used to obtain release the camera control privileges WE Camera Control Privilege Status Indicator Display of the camera control buttons and camera control status indicator changes according to the status of control privileges shown as follows Control privileges not assigned TT With the VB Viewer the control privilege status indicator appears in gray and an animated ES Obtain Release Camera Control button is displayed The Admin Viewer does not display a control privilege status indicator The Obtain Release Camera Control button is grayed out Waiting for control privileges NT When waiting for control privileges in the VB Viewer the remaining standby time is shown on the control privilege status indicator Control privileges assigned restricted time counting down If another user is waiting for control privileges while you are assigned control privileges your remaining time is shown on the control privilege status indicator Control privileges assigned The control privilege status indicator is shown in blue The Obtain Release Camera Control button in the VB Viewer is
212. mask area responds to the camera image You can set privacy masks for up to eight areas while checking the image on the camera Display Screen of Privacy Mask Setting Tool 1 1 ee i 7 Privacy Mask Registration Detailed Settings A Enable privacy mask Pan 18 13 OU IA Tilt 10 00 90 00 Zoom 29 27 EEFI 0 60 40 ition and Size 0 959 0 539 1 960 1 540 Restore settings 6 514 16 Image Display Area The image currently captured by the camera is shown Privacy masks can be resized moved in the image display area Pan tilt and zoom operations are the same as in the Admin Viewer For details see How to Operate the Viewer p 134 Switch Mouse Operation button Each time this button is clicked the button switches between M and Ea and the mouse operation in the image display area changes When the button is set to M privacy masks can be resized moved While in this mode the camera orientation will not change When the button is set to EA pan tilt operations can 5 Privacy Mask Registration Registered Privacy Masks 5 8 Quick adding El B Image Stabilize o gt OE SOMOS be performed Switch Screen Size button Each time this button Is clicked the screen size of the image display area switches between 480 x 270 and 960 x 540 BLC Back Light Compensation button This button turns on off back
213. me sec Camera Control Time sec Audio Server Audio Transmission from the Camera Input Volume Voice Activity Detection Audio Reception from Viewer Output Volume Echo Canceller Audio Input HTTP Server Authentication Method HTTP Port HTTPS Port Video Record Setting Video Record Action Volume Detection Volume Detection Event Enable YYMMDDHHMMSSms image jpg video mov 0 Text Only Disable 50 Disable Disable 50 Disable Line In Digest Authentication 80 Upload Disable List of Factory Default Settings Detect Criteria Reference Volume Level Detect Criteria Duration sec ON Event Operation OFF Event Operation Ongoing ON Event Operation Preset Video Record E mail Notification External Device Output for ON Event External Device Output for OFF Event External Device Output 1 Operation Mode Active Output Format Pulse Output Time sec External Device Output 2 Operation Mode Active Output Format Pulse Output Time sec External Device Input External Device Input Event External Device Input 1 Operation Mode Active Event Operation Inactive Event Operation Ongoing Active Event Operation Preset Video Record E mail Notification External Device Output for Active Event External Device Output for Inactive Event Audio Playback at Active Event Audio Playback at Inactive Event Sound Clip Volume Day Night Mode Switching e External Device Input 2
214. ment The decoder is downloaded from the camera enabling H 264 video playback Playback Videos Recording Date amp Time 2014 04 12 19 12 09 Playback File No 1 3 eRe Re Recorded Video Utility Recording Date amp Time Displays the date and time of video frames that are being displayed Playback File No Displays file numbers and total number of video files that are being displayed E Note e The H 264 video playback interval varies depending on the download status If the download status is Downloaded each frame is played back in real time interval according to the recording time For empty frames the preceding frame is displayed If the status is Not Downloaded or Partially Downloaded empty frames are skipped upon playback If a file is played back while still downloading playback may momentarily pause when switching files depending on the network environment e Not Downloaded or Partially Downloaded videos may not be played back in the order they were recorded Slider Playback Control ed dL cc gt b gt ip pi Save Playback Frame As Drag the slider to change playback position The following buttons can also be used for playback Description Move to first frame Move to previous frame Playback Pause Move to next frame Move to last frame SE Save Playback Frame As Video frames that are being displayed can be saved as a separate file Clear the Enable H 264
215. min Tools Certificate must be installed on a PC that is using the Admin Viewer p 26 e This Operation Guide explains relevant operations based on the IP address 192 168 100 1 factory default setting You must enter the actual IP address set for the camera ERAT eee when following instructions BEE me 1 Access http 192 168 100 17 via the web browser Shutting Down the Viewer Click Admin Viewer or VB Viewer according to the user Close the web browser in the viewer to shut down Canon J M IA JA A9MOIA UlWPY Connecting from Admin Tools Only the administrator can connect to this viewer 1 Launch Admin Tools Refer to Launching the Admin Tools p 88 for information on launching the Admin Tools 2 Click Admin Viewer 3 For Admin Viewer enter the user name and password Admin Tools Privacy Mask Setting Tool EA Panorama Creation Tool User authentication is required View Restriction Setting Tool a Preset Setting Tool User Name Password OK Cancel ier Intelligent Function Setting Tool ont Log Viewer Recorded Video Utility Refer to User Authentication p 42 in Chapter 4 Top Page of the Camera for information on the user name and password E Note In environments without a proxy server select Internet options gt Connections tab gt LAN settings and clear the Automatically detect settings checkbox in I
216. n p 55 H630 Notes on p 38 W Selecting the External Device Output You can control external device output and display the current output status using an icon Output can be activated and deactivated by clicking this icon External Device Output Output 1 Output 2 Performing Operations and Settings in the Admin Viewer Example Output 1 inactive Output 2 active W Registering Custom Settings By registering settings for camera position exposure white balance etc beforehand you can load settings using manual or automatic control In custom settings the setting values for the following items in the Control for Admin menu can be saved Smart Shade Control Focus Exposure White Balance Image Quality Adjustment Day Night Pan Tilt Zoom Click Register after completing the above settings to register the custom settings Custom Settings 1 Custom setting button Select the numbered button with the registered custom settings to load the settings 2 Register Custom Settings The Register Custom Settings panel is displayed Register Custom Settings Custom Settings ce o I a H43 M42 Auto Control Settings ny Current Settings Not used 5 Auto Control Settings 6 l Verify registered contents of custom settings 7 3 Register to select the number for the custom setting you want to register from the selection box 4 Include C
217. n the selected direction passes the detection line line crossed is detected A preview display shows the selected passing direction on the detection line in the image display area Decision Point select the decision point of a moving object in accordance with a detection line When a decision point selected here crosses the detection line line crossed is detected In the image display area a cross mark Is displayed to indicate the decision point in the detection frame Detection frame Decision point Detection line Object Size Enter or use the slider to set the size ratio of moving objects for the entire screen When a moving object exceeds the value set for Object Size it becomes a passing detection target When Object Size is changed an indicator frame showing the size of the object is displayed for 1 second in the center of the image display area allowing specification of the settings while checking the size ratio Object size indicator 117 sj00 ulupy 118 EN Important Perform a detection test in advance to make sure that the detection frame continues to be displayed for a subject targeted for passing detection E Note e Aratio of up to 30 can be set for Object Size in passing detection e A passing detection event is notified only when the decision line is crossed Take care in setting the operation to be performed when an event occurs WE S
218. nable the digital zoom boundary is displayed for the zoom slider and the digital zoom operation becomes possible The higher the digital zoom ratio the lower the image quality becomes 15 Image Flip selection box select the orientation of the camera image If Enable is selected the image will be rotated 180 degrees 16 Focus You can control the focus 17 Exposure Compensation slider You can control the exposure Important You must set Intelligent Function detection areas privacy masks and presets again after changing settings in the Camera Angle Setting Tool Setting the Camera Angle Setting the Camera Angle ere Mi You can operate pan tilt rotation and zoom operations to set a desired camera angle me WEL You can operate zoom operation only W Set Using the Operation Buttons and Sliders Click each of the Pan Tilt Rotation buttons to set the camera angle Camera angle changes in orientation if the button is held down and stops when the button is released A Pan horizontal movement operation Tilt vertical movement operation Rotation angled movement operation To set rotation using the Rotation slider drag the slider and release the mouse button when the subject in the image is shown at a level angle 37 O D 3 D D gt 3 e D 02 a O O o 38 W Click the Image to Set Camera Angle Click the desired position in the image and the camera angle will m
219. nd SA ESP Authentication Key outbound SA ESP SPI outbound SA ESP Encryption Key inbound SA ESP Authentication Key inbound SA ESP SPI inbound SA AH Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key outbound SA AH SPI outbound SA AH Authentication Key inbound List of Factory Default Settings SA AH SPI inbound i Validity Period End Date e IPsec Set 5 Encrypted Communications IPsec Set Disable SSL Communications Disable IPsec Mode Tunnel Mode 802 1X Authentication Destination IPv4 Address 802 1X Authentication Disable Destination IPv6 Address Authentication Status Stop Source IPv4 Address Authentication Method Source IPv6 Address Authentication Method EAP MD5 Security Protocol User Name Security Gateway IPv4 Address Memory Card Operations Security Gateway IPv6 Address Operation Settings Save Logs and Videos Destination Subnet Mask Length Video Format JPEG Destination Prefix Length Pre event Buffer number of 0 frames IKE Pre Shared Key Post event Buffer number of SA ESP Encryption Algorithm AES frames xipueddy SA ESP Authentication HMAC_SHA1_96 Pre event Buffer sec Algorithm Post event Buffer sec SA ESP Encryption Key outbound Overwrite videos Disable SA ESP Authentication Key Delete Videos outbound Recreate Video Management SA ESP SPI outbound Information SA ESP Encryption Key inbound SA ESP Authentication Key inbound SA ES
220. nd observe the instructions without fail MA Important Warnings Caution TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL The AC adapter sold separately can be connected to the camera from a standard AC power outlet Please check your instruction manual to make sure that your camera is compatible with this adapter e The socket outlet should be installed near the equipment and should be easily accessible e Unplug the equipment from the wall outlet before cleaning or maintaining FDA regulation This Network Camera has not been evaluated by the Food and Drug Administration FDA for use as a medical device When incorporated into a system with medical applications FDA regulations may apply Therefore please consult your legal advisor to determine whether FDA regulations apply FCC NOTICE Network Camera Model Name VB H43 VB H630VE VB H630D VB H730F VB M42 VB M620VE VB M620D VB M720F This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits ar
221. nected B101 Error request received notice Description 1 unusual request 2 B101 1 Client host IP address 2 Error type 400 404 Meaning The request was denied due to a command error 400 or parameter error 404 B102 Client connection denied notice 1 request denied 2 B102 Client host IP address Denial type 41 43 Meaning Client connection was denied due to an authentication error 41 time specification error 42 insufficient resource 43 specification of unsupported codec 45 specification of unpermitted user level 47 too many clients 49 or invalid operation mode 4a Countermeasure 41 Check user name password or user list used when connecting 42 Check playtime or maximum connection time settings used when connecting 43 Reconnect or restart 45 Use supported client software 47 Check user level used when connecting 49 Check client number settings 4a Check if usage of audio server is enabled B103 Client forcibly disconnected notice 1 access denied 2 B103 Client host IP address Denial type 41 42 4a Meaning Connection was initially permitted but the setting has subsequently been changed to prohibit access thereby triggering a forced disconnection the denial type is the same with B102 B201 Event notification failure info cannot notify 1 event 2 B201 B202 Event reception failure info cannot recv event 1 B202 The
222. nformation start up the Recorded Video Utility has been recreated make sure that Video Management Information Status is Normal 159 List of Log Messages Log Messages on the Camera W031 Transmitted video data size info Description 1 host lt Host gt user lt User gt video lt jpg h264 gt lt Number of frames gt W031 Log messages are classified into the following types W WebView session V Session less video crit Error Axx Software level failure client Task operations will Meaning When a client disconnected the total data stop that was sent to the client displayed in err Error DON Operational error number of frames Operations will a W040 Clearing to external memory info 1 the image storing 2 W040 3 notice Warning Dakan external to the system Starting or stopping info Information Oxx Information on normal Reason for starting stopping operation Meaning Started or stopped clearing stream recording to external memory E Note If no content is recorded in a log for approximately two hours W101 Invalid user name notice MARK will be recorded in the message area user lt User name gt not found W101 ES Th W001 Starting and stopping of system info W102 Invalid password notice Description user lt User name gt password mismatch W102 Starting or stopping The password is invalid Meaning wvhttp server webview has started or stopped W130 Buffe
223. nnnnnnnnonennrnnnonanans Launching the Camera Angle Setting Tool ooccncnccccnnncnnoncnnonononononannononnnnonononnoronnnnoninnss Connecing o 0 AS Connecting with a Camera LiSt oocccccconnnnnonocccnnnnnnnononnnnnnnnonnnnonnnnnnrocnnonnnnononnnnrnnononinanonns Disconnecting from the Camera Shutting DOWN cocccccccccncnnnncnncnnnnnnnnonononconononnrnnnnnnnannnos Display Screen of Camera Angle Setting ToOOl oooccnnccconcnnnnnonccnonnnnnnonnnnonononarncnonnnannnos Setting the Camera Angle oonccccccocnnnncocccnoncnnnnnnnnononononnononnonononnnonnrronnnnrnrnnnnnnnnrnnonenrenanennnos Setting Focus and Exposure CoOmpEnSa ON uvicun sess Creating a Camera Specification File oooncccocnninoconnncooncoconanononononcnnncnconancnnonos Chapter 4 Top Page of the Camera Accessing the Top Page of the CamMera oocccccccocccoconcccononoconononononcnnnnononononennnnncnnonos Accessing the Top Page of the Camera ruinas lia ie dica Jeer Atico ura orcos Chapter 5 Setting Page Sening Men sasesana EE acne gene E accnndece voqeddeeueaeceadas ACCESSING the Seting MENU csiis eaaa a a ii SINO ME iia ote E y Hems Common tA Seti PAT uc a Network Setting Administrator Password LAN IP Address DNS etc Date and Time Setting Date and Time occcocncccccnccccnconcnccncncnnnncnnncnnnnnnnnnnnnnnnnononoss Camera Setting Initial Camera Settings and External Device Name
224. nob downwards to zoom out wide angle Wide end e f Digital Zoom is set to Enable in Camera on the Setting page the icon for the digital zoom telephoto end is displayed p 55 e Inthe Admin Viewer you can also control the zoom with the Camera Control button p 145 W Change the Zoom Ratio in the Panorama Display Area 1 Click the Panorama Display button Change the zoom ratio in the panorama display area displayed Panorama Pa SR 4 7 Ea ji You can change the zoom ratio by dragging the yellow frame lines in the panorama window and changing the size of the frame The zoom ratio will adjust to capture the area in the changed frame WE Using the Preset Home Position You can control the camera using presets and home position registered in the camera beforehand p 100 Click the preset selection box and select a preset from the displayed list to go to the selected preset camera angle Click the Home Position button to move the camera angle to the home position Tes Ga f e i i f i 1a Se a I l 14 2 E I La AN p ig i rims0tps Par 41 4 Tilt 26 23 Zo Home Position button Preset selection box E Note Register presets and home position beforehand using the Preset Setting Tool p 102 Registered presets will appear in the preset selection box E Compensating Backlight This control is effective when the image is dark due to backlig
225. ns 3 Notes on License Agreement for Included Software ccococnnnncccoccnnnnnononnnnnonononnnnononononnonnnnss 3 Only for European Union and EEA Norway Iceland and Liechtenstein o o oocccccoccccccccccno 3 Den SOU CS ONIN AG AA E EE AE toa 4 Wa solo as CONT Ol saaier PPP aa 4 How to Read This Operation GUIAE oocccooccccccnccccnccccnnconononnnononncnononncnnnnononnnnnnnnnnannns 5 dl A er or ee oe nes ee ert ae ae een eee Te 5 How to Use This Operation Guide msn bea 5 Icons Indicating Particular Camera Models ooooccooooccccnnocccccnnoniocnnnnononnnnnononnnnnnonnonononnnnnoneninnns 5 Symbols Indicating Sale Pre caos dos 5 FEV PPP E E E E E 6 ELDE SAM e P T A et E E E E A T 8 Bis stolcyiare O Me CAMEO eona O E 8 Before Use FU a caer E eteire aise ts oe eisceane Soccer E cutna eae cannbonceastmuseseceace 14 Common FEAtUreS ccccccececcc eee eeee cece e eee trr tt GAH EEAEA GA EEE EA GEE EE EEG HA EEE EGEEESEEE GEES SEAR EE SEE GHEEEEEE EEE 14 ANNE Fal DON WANS soii tocar een 15 so ANS sess crete cert etic ada esse ces o PE PA 15 Included Software Inne rtrt t tr1tttrr1t tsr r1nt eS rrn Ere rrn EES ErEEESErEEEr EEEE Erenn 15 Additional License Sold SCO ar alely ui ii 15 Network Video Recording Software Sold Separately occccooonccccncoccccconcnnnonononenonononnnnnnn 16 RM Lite See the Administrator Manual oooccooncccnnnccccnncccoconnnnnonnnnnononononononononononononnninananos 17 Operat
226. ns in the Video menu and the size set that can be selected in Video Size are determined by the set selected here H630 8 H730 Video Size Set System Aspect ratio 1920x1080 960x540 480x270 1080p 16 9 1280x720 640x360 320x180 720p 16 9 1280x960 640x480 320x240 4 3 MZA MA Video Size Set Aspect ratio 1280x720 640x360 320x180 720p 16 9 1280x960 640x480 320x240 4 3 4 3 EN Important e Changing the Video Size Set setting will disconnect all connections and then change all the video sizes Consequently users connected to the camera must reconnect e If the Video Size Set selection is changed and you click Apply and Reboot review the following settings and check the operation Privacy mask settings View restriction settings Preset settings Intelligent function settings W Gavel LUNY U Camera Angle Setting Tool JPEG Video Size video Transmission 480 x 270 v Maximum Frame Rate Video Transmission Video Size Upload Memory card 480 x 270 s 1 Video Quality Select a desired video quality from 1 to 5 5 levels for videos transmitted at each video size in JPEG Greater values have higher quality 2 Video Quality Digital PTZ Select a desired video quality from 1 to 5 5 levels for Digital PTZ Greater values have higher quality 3 Video Size video Transmission Select the size of the transmitted video The video sizes that can be selected depend on t
227. nternet Explorer 133 134 How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons boxes and other screen elements displayed in the Admin Viewer The following screen shows the Admin Viewer with all panels opened In practice you only open panels that are necessary and can put them anywhere desired in the web browser 2 3 Actual Pixels 480x270 JPEG y E 31 10 8 4 5 6 7 11 12 30 Setting Page Back to top Control for Admin Pan Tilt Zoom Smart Shade Control Focus Exposure White Balance Day Night 9 1 External Device Output 13 D 82 26 35 91 IS Di Custom Settings i m ag aa A E 5j s Image Quality Adjustment 23 ds a presei y Video Reception 20 Da i Eo ue E 21 25 E Event Display m0 E UZ U y External Device Input v Intelligent Function Image Detection 18 19 Setting 1 o Setting 2 Setting 3 22 21 Setting 4 0 Setting 5 Setting 6 Setting 7 O settings Setting 9 Setting 10 settinu Setting 12 Setting 13 O setting 14 Setting 15 Ey 28 Intelligent Function Volume detection Video Size 480x270 O 2 6 Panorama ra uba 27 E SS 1 Image Display Area Displays images received from the camera 2 Video Size set the size and format of video received from the camera 3 Video Display Size set the display size of the image shown on the screen 4
228. on if Upload gt Upload is set to transmission HTTP or FTP Set Upload to Upload Disabled p 62 Video cannot be recorded on an memory e Torecord video to an memory card when an event occurs check the Video Record card Action settings under Event in the setting page When Video Record Action is set to Upload change it to Record to Memory Card e When recording mode stream video that could not be transmitted due to network errors or video for which the HTTP FTP upload failed is not stored on the memory card check Operation Settings under Memory Card in the setting page When Operation Settings is set to Save Log change it to Save Logs and Videos e To manually save recordings to an memory card obtain camera control privileges xipueddy Files cannot be saved in the setting page or Admin Tools e Windows prohibits saving to certain folders Accordingly an attempt to save a file may fail Specify Documents Pictures and other folders A message indicating Cannot access the e Select Memory Card Information under Memory Card in the setting page to check memory card Please recreate the video Video Management Information Status When Video Management Information management information on the Setting Recreation Required is displayed click Exec in Recreate Video Management page appears when an attempt is made to Information under Memory Card Operations When video management i
229. on is used either the Event menu must be set p 67 or the Event tab in the Intelligent Function Setting Tool p 114 must be set If you are using both e mail notification by text and image and image upload by HTTP FTP set Video Size Upload Memory card p 57 to a small size HTTP upload does not support SSL TLS If the camera is set to perform upload or e mail notification continuously not all images or e mails may be sent depending on the video size and the network condition to the server In this case an event log message is displayed p 84 If the destination for HTTP FTP upload or e mail notification is set for a Windows operating system IPsec communication cannot be applied When an H 264 video is uploaded the following restrictions apply to H 264 1 of Video Only Use bit rate control can be selected for Bit Rate Control Only 3072 or less can be selected for Target Bit Rate kbps Only one of 0 5 1 and 1 5 can be selected for I Frame Interval sec The maximum image buffer size capacity is approx 5 MB If a large video size is set the Frame Rate Pre event Buffer and Post event Buffer may not be achieved as specified If buffering cannot be achieved as specified a message is written to the event log p 84 Before using a large video size confirm that no messages appear in the event log E Note The server or network load may increase and the frame rate may d
230. onnected to the camera Click this button to transmit audio Use the slider to set an appropriate volume on the Audio Transmission panel that appears In the Audio sending time limit select No Limit 1 min s 5 min s or 10 min s Audio Transmission Input Volume Low High Audio sending time limit O Icon Meaning x Transmitting audio Va Not transmitting audio E Note e Totransmit audio set Server gt Audio Server gt Audio Reception from Viewer to Enable on the setting page p 65 e To use the audio function in environments that use a proxy server the camera IP address must be specified in Internet options gt Connections gt LAN settings gt Proxy server gt Advanced gt Exceptions of Internet Explorer Magnifying Part of the Image Viewer PTZ You can use the Viewer PTZ panel to magnify part of the camera s image in the image display area WE Viewer PTZ Viewer PTZ uses the digital zoom function to enlarge part of a video without using the camera pan tilt or Zoom functions This function allows you to enlarge part of a video when using the camera in a locked position for example during use of an intelligent function EN Important When the Viewer PTZ function is used you cannot operate the camera by clicking the image display area E Note e Video cropped with Viewer PTZ will not be videos recorded manually or by event or timer
231. ontal movement of the camera In the Admin Viewer you can also control the pan and tilt with the camera control button p 145 E Change the Camera Angle in the Panorama Display Area 1 Click the Panorama Display button 2 Change the camera angle in the panorama display area J M IA JA A9MOIA UlWPY Panorama The frame lines within the display area show the image currently being captured by the camera Blue frame lines mean that you do not have camera control privileges Yellow frame lines mean that you have camera control privileges Move by clicking Clicking a point in the panorama window moves the pan and tilt to center on that point Move by dragging Dragging the yellow frame lines in the panorama window moves the pan and tilt to capture that area E Note Clicking outside the yellow frame lines and dragging will create blue frame lines When you release the mouse button the blue lines will turn yellow and the camera will change the pan tilt and zoom in order to capture that area 137 138 E Changing the Camera Zoom Ratio gry Move the knob on the slider up or down to zoom in or out The camera zoom ratio will change according to the knob position on the slider The knob can also be moved by clicking on an empty part of the slider Maximum telephoto digital only when digital ZOOM is on Optical telephoto end Slider for zoom Move the knob upwards to zoom in telephoto Move the k
232. ontrol for Admin Panel p 127 6 Panorama Screen Lower Limit Bottom limit of the view restriction The panorama image registered in the camera is Click Get value to load the bottom shown View restriction preview frames representing edge value of the current camera the view restriction setting values are also shown You angle can drag the frames to change their shapes with the Left Limit Left limit of the view restriction Click new settings being reflected in View Restriction Get value to load the left edge value settings of the current camera angle Right Limit Right limit of the view restriction Click Get value to load the right edge value of the current camera angle Telephoto Telephoto limit of the view restriction Click Get value to load the zoom ratio of the current camera angle e View restriction preview frame 6 1 Pan tilt preview frame red frame Range of field of view defined by top bottom left right edges 6 2 Wide angle preview frame green frame Wide angle restriction setting restriction of capture frame 97 98 Wide angle Wide angle limit of the view restriction Click Get value to load the zoom ratio of the current camera angle 11 Display in panorama screen Apply the current view restriction settings to the panorama screen At this point the settings are not yet saved in the camera Be sure to click Save settings 12 Restore settings Clear the settings you h
233. ople and devices on the network Troubleshoot my network Windows Firewall state On Incomin y Conmec Lions Block all connections to programs that are not on the list of allowed programs Active home or work private networks ci network 3 Notification state Notify me when Windows Firewall blocks a new program m Y Public networks Not Connected Y Action Center Network and Sharing Center 2 Click Allow a program or feature through Windows Firewall gt Change settings gt Allow another program e a System and Security Windows Firewall Allowed Programs File Edit View Tools Help Allow programs to communicate through Windows Firewall To add change or remove allowed programs and ports click Change settings What are the risks of allowing e program to communicate A Allowed programs ani d features Name Home Work Private Public M Windows Firewall Remote Management E Windows Live Call Windows Live Messenger E Windows ive Sync O Windows Management Instrumentation WMI O Windows Media Player O Windows Media Player Network Sharing Service LJ Windows Media Player Network Sharing Service Internet CO Windows Peer to Peer Collaboration Foundation OOOCOOO08e887 O Windows Remote Management O Wireless Portable Devices DOOCODOONSEREI 3 Select VB Initial Setting Tool and then click Add j Add a Program 3 Sele
234. ortant Note that when IE Enhanced Security Configuration is turned back on the Do not save encrypted pages to disk checkbox also becomes enabled WE Enabling the Sound Function to Use Audio In Windows Server 2008 Windows Server 2012 the sound function is disabled by default To receive audio with the Viewer follow the steps below to enable the sound function 1 Open Control Panel and click Hardware gt Control Panel is oj xf K E3 Control Panel Y Search Control Panel O Adjust your computer s settings System and Security e Review your computer s Y 8 status Check firewall status Ag View event logs Network and Internet Gi View network status and s tasks 7 Hardware g A View devices and printers ge Add a device 2H Uninstall a program k Ep Turn Windows features on or off View by Category Y User Accounts 2 Add or remove user accounts Appearance Change desktop background Adjust screen resolution Clock Language and Region Ik Change keyboards or other input methods Change display language Set the time and date r Ease of Access Let Windows suggest j settings uo Optimize visual display E Note If Control Panel is in the classic view double click Sound 2 Click Sound I os E y Pa Contr Hardware v Search Control Panel 2 Control Panel Home Bre System and Security Network an
235. ound SA ESP Encryption Key inbound SA ESP Authentication Key inbound SA ESP SPI inbound SA AH Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key outbound SA AH SPI outbound SA AH Authentication Key inbound SA AH SPI inbound IPsec Set 3 IPsec Set Disable IPsec Mode Tunnel Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Source IPv6 Address Security Protocol Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length IKE Pre Shared Key SA ESP Encryption Algorithm AES SA ESP Authentication Algorithm HMAC_SHA1_96 SA ESP Encryption Key outbound SA ESP Authentication Key outbound SA ESP SPI outbound SA ESP Encryption Key inbound SA ESP Authentication Key inbound SA ESP SPI inbound SA AH Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key outbound SA AH SPI outbound SA AH Authentication Key inbound SA AH SPI inbound IPsec Set 4 IPsec Set Disable IPsec Mode Tunnel Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Source IPv6 Address Security Protocol Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length Destination Prefix Length IKE Pre Shared Key SA ESP Encryption Algorithm AES SA ESP Authentication Algorithm HMAC_SHA1_96 SA ESP Encryption Key outbou
236. ove to center that position on the screen However if the position clicked is beyond the range of the pan or tilt the camera angle will move only in the pan or tilt direction that is within the valid range of movement E Note If the camera moves in a different way from operation control or cannot be set to the range indicated by operation assist then operation assist may not correspond to the actual camera angle Click Control Assist Correction then try to set the camera angle again E Changing the Camera Zoom Ratio The zoom ratio is set by using the Zoom buttons or Zoom slider Zoom buttons Hold down to operate and release to stop Zoom In mm Zoom out Zoom slider Drag the slider The camera zoom ratio will change according to the position on the slider Setting Focus and Exposure Compensation Setting the Focus Use manual operations to focus on a desired position or fix at infinity In manual operations you can use the one shot AF function to focus on the subject ecc 3 MET PU Manual You can adjust the focus manually by continuously pushing the L wliJ far and L 2 near buttons Clicking One shot AF will use autofocus to focus on a subject and then return to manual focus Fixed at Infinity You can set the focus so that it is fixed near infinity E Note e One shot AF may not focus properly on the following subjects Subjects Difficult to Focus On A
237. oved by dragging it Setting a detection area using Quick setting Quick setting can be configured for Removed Object Detection only Area Shape Rectangular Polygonal 1 Temporarily remove the object whose removal you want to detect from the video display area 2 Click Restart intelligent function The background video is created 3 Replace the object whose removal you want to detect in its original position 4 Click Quick setting An outline for the detection object is drawn using a polygon with up to 32 points lf there are multiple detection objects the area Is drawn around the largest object Configured detection area 5 Click Restart intelligent function again E Note e Drag the square marks MM at each angle to change the shape of the polygon e Click Clear to delete the polygonal detection area e The camera tampering detection area cannot be changed Changing a Rectangular detection area into a Polygonal shape or changing a Polygonal detection area into a Rectangular shape Changing the shape of the detection areas already set deletes that area and switches to a new drawing setting Intelligent Function Setting Tool Setting the Detection Line Use the image display area to set the detection line Specify a detection line consisting of a polygonal line with a maximum of 32 angles In the image display area click the start point of the detection l
238. play Color Choose the color of the detection setting The color selected here becomes the display color of the detection area line in the image display area Object Size Change Ratio Duration Sec set the lower limit for the size change ratio and judgment time for the set detection area to trigger detection If the value set here is exceeded Detected mode is triggered Click the text box to enter a value directly or specify a value using the slider For details on the setting method see Setting Detection Criteria per Detection Type p 115 Clear detection line Clears the detection line set in the image display area Passing Direction Select the passing direction of a moving object relative to the detection line Decision point Select the point of a moving object that will be used as criteria for passing detection when a moving object crosses a detection line 113 sj00 ulupy 114 EN Important It is recommended that the detection criteria are set in a condition as close as possible to the condition in which the camera is actually used Perform a detection test in advance to make sure that the detection frame continues to be displayed for a subject targeted for passing detection W Setting Event Operations Event tab Set operations to be performed upon detection of changes in a subject Event tab Detection Setting Number 1 Detection Type Moving Object Detect
239. r Nr co CAJD lt M xipueddy e f multiple video files were created because recording continued for several seconds or more a new file name with different values for 2 and the sequential number ending will be used In the above example if recording starts at 16 09 19 and the next file is switched to 4 seconds later the file name will be as follows 20140910070623 070619 M00_508 mov Since this is a continuation of the recording that started at 16 09 19 the recording start time 3 will remain as 070619 The sequential number at the end of the file name will be increased by one increment 155 156 Modifiers According to the setting item you can specify parameters using modifier characters Modifiers Meaning Description of character string entered An Reason for capture number O test 1 External device input 1 2 External device input 2 33 ee 34 Timer 2 35 o 36 Timer 4 145 Volume detection 161 Intelligent Function Detection Setting 1 162 Intelligent Function Detection Setting 2 163 Intelligent Function Detection Setting 3 164 Intelligent Function Detection Setting 4 165 Intelligent Function Detection Setting 5 166 Intelligent Function Detection Setting 6 167 Intelligent Function Detection Setting 7 168 Intelligent Function Detection Setting 8 169 Intelligent Function Detection Setting 9 170 Intelligent Function Detection Setting 10 171
240. r RTP_payload_size R102 Information acquisition has failed RTP payload size Description Description Meaning R102 Information acquisition failure IP address notice cannot get parameter IP_address R102 Information acquisition has failed IP address R103 RTSP authentication failure notice RTSP authorization error R103 RTSP authentication has failed R107 RTSP authentication failure or missing authentication information notice RTSP Error error_code 401 Unauthorized R107 Description Meaning Description Meaning Description Meaning RTSP authentication has failed or authentication information is missing R107 Insufficient resources notice Description RTSP Error error_code 503 Service Unavailable R107 Meaning Service unavailable due to insufficient resources For example the max number of RTP connections exceeded R301 Distribution communication error err message queue open error 1 R301 1 Modules that generate errors RTP_CTRL_QUEUE RTP_DATA_QUEUE VIDEO_CTRL_QUEUE VIDEO_DATA_QUEUE AUDIO_CTRL_QUEUE AUDIO_DATA_QUEUE EVENT_CTRL_QUEUE RECVQ_META SENDQ_MEDIA Meaning A communication error occurred between modules Countermeasure If the problem persists after repeated attempts and rebooting the camera may be faulty Arrange for servicing R302 Parameter acquisition failure err cannot get parameter 1 R302 1 user_
241. r more The reset switch is located in a recessed area Push the switch using the tip of a slender object such as a Clip All settings of the camera except for the date and time are restored to factory default settings EN Important If the reset switch is pushed network related settings will also be restored to factory default settings including the camera s IP address subnet mask default gateway address etc Accordingly you can no longer operate the camera from the PC you were using to connect to the camera before When initializing the camera use the VB Initial Setting Tool installed in your PC to set an IP address appropriate for the environment in which the camera is used See Performing Initial Settings for the Camera p 28 10087 5 Reset Switch 510 UZO VB H630VE VB M620VE Reset Switch Restore Default Settings VB H630D VB M620D Reset Switch DC IN 12 13V AC IN 24V aC LINE IN MIC IN 4 For VB H630VE VB H630D VB M620VE VB M620D attach the dome case For dome case attachment see the Installation Guide included with the camera 173 xipueddy List of Factory Default Settings e User Name Administrator ID root Administration Function Name VB H43 VB M42 e Administrator password camera H630 M620 e Path to sett
242. r recovered notice W030 Startup and shutdown of WebView Livescope Description stream buffer recovered W130 Client into E AAA a Meaning Image buffer for stream recording has Description 1 2 host lt Host gt user lt User gt prio lt B EEA Priority gt W030 1 W WebView session V Session less video client N Session less event client W201 Invalid panorama image warning corrupt panorama image ignored W201 Panorama image information acquisition failed W230 Buffer overflow warning stream buffer overflowed W230 Description 1 webview W001 Connect Disconnect Meaning The camera server client was connected or disconnected Meaning The image buffer for the stream recording overflowed and images were discarded 160 List of Log Messages E Application Uploader Messages A134 Invalid upload setting FTP HTTP mode notice Description fto ntto mode invalid uploader set lt none gt A004 Starting and stopping of uploader info forcibly A134 1 uploader A004 Meaning The upload mode setting is invalid The upload function was forcibly disabled Starting or stopping A135 Invalid upload setting FTP PORT PASV mode notice Description ftp port pasv mode invalid uploader set lt pasv gt forcibly A135 Meaning The PORT PASV mode setting in connection with FTP upload is invalid The PASV mode was forcibly set A040 Number of uploads MAIL info
243. r the overwrite setting of video that is recorded to an memory card when an event occurs If you select Enable videos recorded using an event and timer will be overwritten Overwriting is performed when the number of recordings that can be stored 100 000 files for each of events and timers is exceeded Overwriting is not performed when there is insufficient space on the memory card EN Important e When an H 264 video is saved to an memory card the following restrictions apply to H 264 1 of Video p 58 Only Use bit rate control can be selected for Bit Rate Control Only 3072 or less can be selected for Target Bit Rate kbps Only one of 0 5 1 and 1 5 can be selected for I Frame Interval sec e Since the Pre event Buffer and Post event Buffer set the maximum value it may not be possible to record the specified number of frames or seconds of video depending on conditions 7 Format Click Exec to format the memory card Formatting erases all video and logs on the memory card Memory Card Operations mount status Mount Unmount Operation Settings Save Logs and Videos Video Format O Pre event Buffer number of frames 0 100 Post event Buffer number of frames 0 100 Overwrite videos Delete Videos Recreate Video Management Information 1 Mount Unmount In mount status Unmount will appear Click Unmount to unmount the memory card EN
244. rability countermeasure AE PRE implementation process equivalent to ftpd Meaning The timer service was started IP address S015 Timer service shut down info Meaning A wrong password was specified in user Description shutdown timer S015 authentication Meaning The timer service was shut down H201 Timeout disconnect warning S070 Change to SSL certificate info Description a request for 1 timed out after writing d seconds H201 360 Timeout time Meaning Disconnected due to HTTP server timeout 360 sec WE System Messages dalla lala Sala Meaning The external device input output service http_auth c XXX get_password failed was started xipueddy Description ssl succeeded to 1 certificate S070 1 generate load delete restore Meaning A certificate was generated loaded deleted restored Countermeasure None S220 PAN TILT operation warning warning Description 1 warning detected 2 S220 Meaning An error occurred during operation or stopping of PAN TILT Countermeasure Check that the camera is not touching the 002 System settings changed info dome etc Description Updated system settings S002 paige Description Can t update system settings S302 010 Event service started info saving a setting Setting could not be saved Description starting event S010 Meaning The event service was started 011 Event service shut down info Description starting par
245. rehand the precautions in Important in Reboot Item Setting Items Requiring Rebooting p 83 Event Setting Video Record Volume Detection External Device Output Input Audio Playback and Timer The following can be set here e Video Record Setting Set where video is recorded when an event occurs e Volume Detection Set the operation to be performed at the time of volume detection e External Device Output Set external device output e External Device Input Set the operation to be performed when an event is triggered by input from an external device e Timer Set timer events e Sound Clip Upload set the audio file registered as playback Video Record Setting 1 Video Record Action select the destination of a video recorded when an event occurs To record to a server selected on the Upload in the setting page select Upload and to record to an memory card inserted in the camera select Record to Memory Card E Note The size and format of video recorded according to the Video Record Action settings are as follows Video Record acicate Applied video format Applied video size Upload Upload gt Video When the video format is Format settings JPEG Video gt JPEG gt Record to Memory Card gt Video Size Upload Memory Card Video Format settings When the video format is H 264 1 Video gt H 264 1 gt Video Size Memo
246. resent in this battery or accumulator at a concentration above an applicable threshold specified in the Battery Directive This product should be handed over to a designated collection point e g on an authorized one for one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment EEE and batteries and accumulators Improper handling of this tyoe of waste could have a possible impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information about the recycling of this product please contact your local city office waste authority approved scheme or your household waste disposal service or visit www canon europe com weee or www canon europe com battery This product is licensed under AT amp T patents for the MPEG 4 standard and may be used for encoding MPEG 4 compliant video and or decoding MPEG 4 compliant video that was encoded only 1 for a personal and non commercial purpose or 2 by a video provider licensed under the AT amp T patents to provide MPEG 4 compliant video No license is granted or implied for any other use for MPEG 4 standard Open Source Software The product camera and included RM Lite contains Open source Software modules For details see
247. restarting Internet Explorer Custom level Default level Reset all zones to default level 3 Click and select Trusted sites and then click Sites The Trusted sites dialog box appears This completes the trusted site registration process 27 28 Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera network 1 Connect the camera and PC to the network and turn on the camera Installation Guide gt Connecting the Camera 2 Launch the VB Initial Setting Tool To launch the VB Initial Setting Tool double click the VB Initial Setting Tool icon on the desktop 4 VB Initial Setting Tool mame Eh IP Addre Model Name VB Initial gt Setting Tool The Tool will automatically detect the camera connected to the network and display the camera s MAC address IP address and model name The factory setting IP address is set to 192 168 100 1 The MAC address can be found on the label on the camera Installation Guide gt Part Names EN Important e Twenty minutes after the camera is turned on it will stop issuing IP address assignments requests and VB Initial Setting Tool detection will be disabled In such cases turn the camera off and on again e There may be cautionary information depending on your operating environment Read Notes on Operating Environment p 19 before performing init
248. rol cceccecceececeeeeeeeeeee ees 54 145 Smart Shade Control Strength accenn 55 MAPS MOL neern E seers 141 SNIME eaan E 50 SOUNT OIE UBIOSd sauna aaa 70 SS Ns CCMINC ale ida 76 DUDMEUIVIASK sesed A 48 T Target DU RATE tete batt caade ia a 58 O ace eee tte 37 99 137 A E AAE AENA EAEE AE on TWIG ZONE sortida 51 AE 69 150 so A A cae Ae 42 OU lSSAOQUAO ras 158 e 60 U A tent ren a Ran mean crt metres eras 80 A errr meer enone ere owen Tr 62 SEA CCOMIML raro 71 User Authentication tes eos 42 131 User AUINOY acusticas 71 USAS a cada 71 User Name l consta ova 28 42 User PAG eC asar 44 V VB Initial Setting TOOl estacas 15 26 28 VB LOVE Fe A A Snead 129 135 vadeg o an 71 130 vdeo FOME sarietan o in 62 80 123 Video Management Information n s 81 VASO QUAY areena E AE ict 57 58 Video Reception aise ocncesisatentetacevatseroautaesatsd 150 VIGEO RoCo sessie orana ena 68 69 70 114 Video Record Action cccccccccccccccceee eee eee eee eee snes 67 Video Record Setting cocooccccconcnononinnnnanonoss 67 Video Sa VINO estrenar tinitiis 81 MOS SSW seniii aiaiai 65 Video SIZE oo eee eeeececcececcececceceececeeceeeecees 57 134 140 View Restriction Setting TOol c cooiccccoc 96 Viewer POM VICWER assi locilads is 134 143 RM Lite Viewer ccecce 17 VB VIG WC secando cular 135 WIG WO PIZ sssoania ici sd 143 Voice Activity Detection oocccocccccconcccccnocncncnnno 65 o A eden
249. rononcnnnnrnnnnnrnrnnrrnnnnnronnrrrnnrnnnninnns 170 Messages Displayed in the Information Field oooncccocncccocnccncnnnnoonnnnonononononnnncnnnononnnonos 170 Restore Default SettingS cccccssccsssseceeeseececeseeseeseeseaseeeceeeseescuseessaseessseesneuess 172 Restoring the Initial Setting from the Maintenance Page in the Web Browser 172 Restoring Factory Default Settings with the Reset Switch on the Camera 172 List of Factory Default SettingS ccooocccoconncccoonncoconncononnnnnnnnnnonannnononnnnonananonanos 174 Chapter 1 Before Us L Camera Features 1 Software Information 1 Operating Environment and Precautions Features This camera integrates both camera and server functions into a compact network camera Common Features Zoom Lens Built in Number of Effective Pixels Pan Tilt Functions Camera Angle Setting Tool El YE UY UN Shock Resistant Structure VB H630VE VB M620VE only Dustproof and Waterproof Mechanisms VB H630VE VB M620VE only Low Illumination Image Capture Smart Shade Control Auto Mode Video Size Video Distribution Custom Settings SD SDHC SDXC Memory Card Support Intelligent Functions Small Scale Video Monitoring via RM Lite Software Supplied 20x optical 12x digital zoom lens with auto focus function MEN were 120 wee 3x optical 4x digital power zoom lens Equipped with a CMOS sensor the camera supports hig
250. rop depending on the settings If this occurs try the following measures Also check the settings including the network to the server e Reduce the image file size Seta lower value under Video Quality for JPEG H 264 1 p 57 Seta lower value for Video Size Upload Memory card for JPEG p 57 Seta lower value for Video Size for H 264 1 p 58 Seta lower value under Target Bit Rate kbps for H 264 1 p 58 e Reduce the uploading frequency Reduce the value in Pre event Buffer or Post event Buffer p 62 If Volume Detection Event is enabled disabled ON Event Operation OFF Event Operation or Ongoing On Event Operation p 67 From the Intelligent Function Setting Tool Event tab gt disable ON Event Operation OFF Event Operation or Detected mode Operation p 114 If External Device Input Event is enabled disable Active Event Operation Inactive Event Operation or Ongoing Active Event Operation p 68 If Timer Event is enabled increase the value in Repeat Interval p 69 HTTP Upload The HTTP upload function sends notifications via HTTP or via HTTP with attached video depending on the network camera event COTA O CA oroms mesm Oe CA o CA O O CA weran 1 Notification Select Notification Only with HTTP or Video attached Notification with HTTP as the content of notification 2 UR
251. rrently shown panorama image as a JPEG file 5 Creation date and time Show the date and time a panorama image was captured or loaded from a JPEG file 6 Clear Delete the currently shown panorama image 7 Panorama Image Display Area Show the panorama image 8 Cancel Stop the capture of a panorama image 9 Start Panorama Creation Start capturing a panorama image 10 Finish Panorama Creation Confirm the captured panorama image 11 Status Display Show the panorama image capturing status such as Capturing images etc 12 Exposure Lock Select Center or Current Position for the auto exposure lock position 13 White Balance Lock Set the white balance to Do not lock Center or Current Position 14 Focus Lock Set the focus to Do not lock Center or Current Position Save to camera 3 4 Load from file Save to file Clear Exposure Lock Center 1 2 Current Position White Balance Lock O Do not lock 13 Center Current Position Focus Lock O Do not lock 1 4 Center Current Position 10 Capturing a Panorama Image 1 Click Start Panorama Creation The capture is started Change the settings beforehand for Exposure Lock White Balance Lock and Focus Lock as necessary SS LS TS ETT Start Panorama Creation image When you position the mouse pointer over the panorama image a white grid is shown If you want to r
252. rtant Setting changes will be lost if you navigate to another setting page without clicking Apply or Apply and reboot Be sure to click Apply or Apply and reboot to make the new settings effective W Returning to the Setting Menu Click Settings menu at the top right of each setting page to return to the Setting Menu EN Important e Do not open multiple setting pages at one time and try to change the settings of a single camera e Do not use the Back or Forward buttons in the web browser to navigate between setting pages The changed settings may return to the original settings or unwanted setting changes may be applied E Note Click on q Help at the beginning of any item to display a detailed explanation of that setting item Accessing the Setting Menu 47 ep D Q a Q D Network Setting Administrator Password LAN IP Address DNS etc The following can be set here e Administrator Password set the administrator password e LAN Set the IP address and other items needed to establish a LAN connection e Pv4 Set IPv4 address e Pv6 Set IPv6 address e DNS Set the name server address host name and DDNS registration e SNMP Configure the necessary settings to use SNMP Administrator Password JO Password unta Up to 8 characters 1 Password Set the administrator password Up to eight single byte ASCII characters space or printable ch
253. ry card Settings must be made in the above setting page to make an actual video recording Volume Detection COTA fe CAI fe 1 Volume Detection Event Set volume detection to Disable or Enable 2 Detection Criteria Set the criteria for generating volume detection events to The reference volume level or above or The reference volume level or below 3 Reference Volume Level Set the reference volume level for detection in the range of O to 100 Perform an actual test at the volume level before setting the value 4 Detect Criteria Duration sec Set the duration of the detect criteria in the range of O to 10 sec When the status meeting the detect criteria has continued for the duration or longer an ON event is generated 5 ON Event Operation select the operation to be performed upon an ON event If Enable is selected 8 Preset 9 Video Record and 10 E mail Notification will be executed according to their settings upon an ON event 6 OFF Event Operation select the operation to be performed upon an OFF event If Enable is selected 8 Preset 9 Video Record and 10 E mail Notification will be executed according to their settings upon an OFF event 7 Ongoing ON Event Operation select the operation to be performed while a volume detection event is ongoing Select Enable to perform operations according to the 9 Video Record and 10 E mail No
254. s obstructed over an area exceeding the ratio set in Change Ratio Change Ratio Y 30 00 When Change Ratio is changed an indicator frame representing the area that can be obstructed is displayed for 1 second in the center of the image display area This allows you to check the change ratio of the camera tampering detection area which occupies the entire image display area while specifying the Change Ratio setting Obstructed area indicator Any moving objects detected are shown with contour lines If it is smaller than Change Ratio contour lines are white If the image is changed for an area larger than Change Ratio contour lines take on the same color as the detection area indicating that detected mode has been triggered to ON Contour of camera tampering object E Note Detection will not be possible for three seconds after the change ratio is modified when camera tampering detection is selected or when switching into camera tampering detection from another detection mode Intelligent Function Setting Tool Detect criteria for Passing Detection Set the passing direction and decision point of the moving object for the detection line that the moving object will Cross Display Color Passing Direction Decision Point Object Size Passing Direction Select the direction for moving objects to pass the detection line When an object that moves i
255. s not available when displaying H 264 video in the video display area 2 Enable H 264 reception checkbox Select to receive H 264 video The Software Product License Agreement dialog box appears Click Yes to accept the terms of the license agreement The decoder is downloaded from the camera enabling H 264 video reception Performing Operations and Settings in the Admin Viewer Displaying Event Status Clicking the Event Display button will show the event Example display panel which shows the input status of external Volume Detection status ON devices as well as the status of image and volume detection by the intelligent function Event Display Y External Device Input Input 1 Lo Input 2 Lo 1 Y Intelligent Function mare Detection Setting 1 Setting 2 Setting 3 Setting 4 Setting 5 Setting 6 Setting 7 Setting 3 Setting 9 2 Setting 10 Setting 11 Setting 12 Setting 13 Setting 14 Setting 15 Intelligent Function volume detection 1 External Device Input When a contact input signal is received from an external device input will be activated and an icon will be displayed Input 1 O Input 2 lo JOMAIA GA JOMAlA UIWPY Example Input 1 inactive Input 2 active 2 Intelligent Function Image Detection The status of intelligent function image detection will be displayed When the detection settings configured in intelligent functions Moving Object Detection Abandoned Ob
256. ser is given all authorities The user name is fixed En Important to root e Only the Administrator can transmit audio from the viewer The Administrator can launch the Admin Viewer from e Atany time the Administrator can launch the Admin Viewer the Admin Viewer link on the top page to override the camera control privileges of another instance Authorized User of the Admin Viewer launched by an Authorized User The Administrator can retain the camera control privileges but doing so prevents authorized users from obtaining camera control privileges After viewing the necessary information Authorized users can launch the Admin Viewer from the Admin Viewer link on the top page if they have privileged camera control Authorized users can no the Administrator should always close the viewer or click longer launch the Admin Viewer upon losing privileged Obtain Release Camera Control to release the control camera control However they can still launch the VB privileges Viewer Launching the VB Viewer can be prohibited by e The Admin Viewer launched by the Administrator can access disabling all authorities of a given authorized user only one camera at a time While administrator authorities are p 71 used to access the camera from a given PC access with administrator authorities from other PCs will be not be granted In contrast the camera can be accessed simultaneously by multiple instances of the Admin Viewer launched
257. settings from 1 to 3 below must be carried out to use the Admin Viewer and Admin Tools If this message is displayed set the following 1 Use the installer to install your Admin Tools Certificate p 26 2 When using Internet Explorer 9 or greater follow the steps in Registering the Top Page of the Camera as a Trusted Site p 19 and add this web site to Trusted sites in Internet Explorer s security settings 3 In Internet Explorer click Tools gt Internet Options gt Security gt Custom level and under the Security Settings list set XAML browser applications File download and Launching programs and files in an IFRAME to Enable Video is not displayed To improve video quality refer to Video Setting Video Size Quality and Frame Rate p 57 in Chapter 5 Setting Page to change settings and make adjustments Up to 30 viewers can access the camera at the same time If this limit has been exceeded video is not displayed and a message appears 158 Troubleshooting Problem Countermeasures There is no audio e lf there is no audio check the audio server settings of the camera and also check the sound and audio device settings for the PC e f you are using the Admin Viewer with the administrator authorities check if the camera is connected to the RM Viewer or another viewer that lets the administrator use audio e In VB Viewer audio cannot be used if the Canon Network Camera Audio Re
258. st it to your subject e Refer to the following for focus ranges Notes on p 55 lees O UN M Notes on p 38 e Changes to focus mode in the Admin Viewer will not be reflected in the settings on the setting page e Note that if you set the focus manually it will remain fixed Setting the Exposure Exposure Manual Auto Flickerless Auto Shutter priority AE Exposure Compensation Ca Bright 1 Exposure Mode Select from Auto Manual Auto Flickerless or Auto Shutter priority AE If Auto is selected for Day Night under Camera in the Setting page p 54 select Auto Auto Flickerless or Auto Shutter priority AE Auto The exposure is controlled automatically Manual The exposure is set by adjusting the shutter speed aperture and gain values manually Auto Flickerless In this mode video flickering caused by fluorescent lights etc can be reduced The shutter speed is automatically adjusted according to the brightness of the environment in which the camera is used Auto Shutter priority AB In this mode the desired shutter speed can be specified 2 Exposure Compensation When Auto Auto Flickerless or Auto Shutter priority AE is selected for Exposure the exposure compensation value desired can be selected from nine levels 4 to 4 using the slider To darken the image select a negative value To brighten the image se
259. stabilizer under Camera in the Setting page p 55 15 Detailed Settings Show the detailed settings 15 1 Enable privacy mask checkbox Select the checkbox if you want to enable the selected privacy mask area settings 15 2 Pan Tilt Zoom You can specify values for each camera angle 15 3 Get camera info Load the current camera angle Load the pan tilt and zoom settings of the camera and show them in 15 2 15 4 Privacy Mask Position and Size Set left and upper edge width and height of the privacy mask 15 5 Preview settings The settings will be reflected in the image display area and in the registered privacy mask display area capture area 16 Restore settings Clear the settings you have specified on the screen of the tool and restore the settings saved in the camera 17 Save settings Save the privacy mask settings specified under Detailed Settings in the camera Setting the Privacy Mask Area Set the privacy mask area while checking the image on the camera 1 If you have not yet obtained the camera control privileges click the Obtain Release Camera Control button and obtain the control privileges 2 Set the position and size of the privacy mask area A preview frame showing the privacy mask area is shown in the image display area If you want to change the size drag the square markers W positioned at the four sides of the preview frame Drag from inside th
260. ster about internet and the host name for the connected camera in the Internet Explorer local intranet and trusted sites lists Trusted sites o xj You can add and remove websites from this zone All websites in this zone will use the zone s security settings Add this website to the zone about internet Websites Remove Require server verification https for all sites in this zone ES Important When about internet is registered the security level in Windows 7 is the same as when using Internet Explorer After using the Admin Viewer Admin Tools it is recommended that you remove about internet and the camera name as necessary and restore the original security level E Web Browser Security Settings When Using SSL Connection When an SSL connection to the camera is made from a web browser Internet Explorer 9 10 11 in Windows server 2008 Windows Server 2012 the following operations may display the content block dialog box and prevent further operation e Startup of Admin Tools or Admin Viewer e Audio reception from VB Viewer This happens when Internet Explorer Enhanced Security Configuration IE ESC is enabled in Internet Explorer 9 10 11 Use the procedures below to change this setting 1 Click Internet Options in the Tools menu in Internet Explorer 9 10 11 and click the Advanced tab 2 Clear the Do not save encrypted pages to disk checkbox in Security EN Imp
261. synchronize with the NTP server time Setting Method Synchronize with NTP broadcast Time Zone GMT 06 00 Central Standard Time U S and Canada Daylight Saving Time Synchronize with NTP broadcast The camera will synchronize with the NTP server time The camera will synchronize time with NTP broadcasts received from the NTP server Synchronize with computer time Date yyyy mmidd 2014 04 12 s hh s Time Zone GMT 09 00 Seoul Daylight Saving Time Disable v Synchronize with computer time The camera will synchronize with the date and time of the computer currently accessing the camera The Time Zone is not selected automatically and must be set separately as required 3 Auto Setting of NTP Server When Setting Method is set to Synchronize with NTP server select a DHCP option for the automatic setting method of the NTP server Synchronize with NTP server Auto Setting of NTP Server Disable v O NTP Server Up to 63 characters GMT 06 00 Central Standard Time U S and Canada Daylight Saving Time Disable Select when specifying an arbitrary NTP server Enter the IP address or host name of the NTP server used in NTP Server Synchronize with NTP server Auto Setting of NTP Server NTP Server DHCP GMT 09 00 Osaka Sapporo Tokyo Daylight Saving Time Use DHCP The camera time is synchronized with the time of the NTP server a
262. t E For JPEG Playback Videos Recording Date amp Time 2014 04 12 10 19 39 Playback Frame No 1 8 Playback Interval D e eRe wc Recording Date amp Time Displays the date and time of video frames that are being displayed Playback Frame No Displays frame numbers and total number of video frames that are being displayed Playback Interval e Real Time JPEG video is played back in real time interval according to the recording time The preceding JPEG video appears in an empty frame e Equal Interval JPEG video is played back at a 1 second interval E Note e Real Time can be selected only for playback of downloaded videos e Not Downloaded or Partially Downloaded JPEG videos may not be played back in the order they were recorded Slider Playback Control ed a Leet b gt ib Save Playback Frame As Drag the slider to change playback position The following buttons can also be used for playback Button Description Move to first frame Move to previous frame Fast rewind Playback Pause Fast forward Move to next frame Move to last frame EEN Save Playback Frame As Video frames that are being played back can be saved as a separate file E For H 264 Select the Enable H 264 playback checkbox to play H 264 video in the Playback Videos area The Software Product License Agreement dialog box appears Click Yes to accept the terms of the license agree
263. t Downloaded Not Downloaded plead Delete from Camera A Download to Click Select All to select all videos on the list Narrowing Down the Number of Videos Use Filter to narrow down the number of videos that appear in the video list to the ones you need Set the following conditions and click Apply filter to show only the videos matching the specified conditions Filter Date amp Time MM Specify start date amp time Recording Type Video in Camera O Not specified O Not specified Specified Yes MM Specify end date amp time No Download Status Not specified Video Format Specified Not specified Specified a Sl Apply filter Date 4 Time e Specify start date amp time checkbox When this checkbox is selected and a date and time are entered videos recorded on or after the specified date and time are shown e Specify end date amp time checkbox When this checkbox is selected and a date and time are entered videos recorded on or before the specified date and time are shown Video Format Select Specified and select the checkboxes for the video format JPEG or H 264 multiple selections possible Recording Type Select Specified and select the checkboxes for the type of video recording Upload Recording Mode Stream Manual Timer Event multiple selections possible Video in Camera Select Not specified Yes or No Downloa
264. t hexadecimal respectively This item need not be set if NULL was selected 14 SA ESP Authentication Key inbound set the SA authentication key for inbound If HMAC_SHA1_96 or HMAC_MD5_96 was selected in 9 set a 160 bit or 128 bit hexadecimal respectively This item need not be set if No Authentication was selected 15 SA ESP SPI inbound set the SA SPI value for inbound set a desired value in the range of 256 to 4294967295 Since this setting is used as an ID for identifying the SA be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP O if Security Protocol was set to AH or ESP and AH in 5 16 SA AH Authentication Algorithm to 20 SA AH SPI inbound must be set 16 SA AH Authentication Algorithm set the AH authentication algorithm to HMAC_SHA1_96 or HMAC_MD5_96 according to the authentication algorithm supported by the device to connect to 17 SA AH Authentication Key outbound Set the SA authentication key for outbound If HMAC_SHA1_96 or HMAC_MD5_96 was selected in 16 set a 160 bit or 128 bit hexadecimal respectively 18 SA AH SPI outbound Set the SA SPI value for outbound Set a desired value in the range of 256 to 4294967295 19 SA AH Authentication Key inbound set the SA authentication key for inbound If HMAC_SHA1_96 or HMAC_MD5_96 was selected in 16 set a 160 bit or 128 bit hexadecimal respectively
265. t speed is slowest at maximum telephoto and fastest at maximum wide angle Uncheck the box to pan tilt at a set speed Performing Operations and Settings in the Admin Viewer The checkbox is always checked if Control by zoom position is selected in Camera gt Camera Control gt Pan Tilt Speed Control on the setting page p 55 The pan tilt speed control can be enabled disabled using this checkbox when Control at set speed is selected in Camera gt Camera Control gt Pan Tilt Speed Control 4 Zoom button Zooms in or out Operation will continue as long as you are holding down the button and will stop when you release it 5 Zoom Speed Set the zoom speed to Fast or Slow E Note Changing the Pan Tilt speed or Zoom speed will not change the speed of the slider or of the pan tilt or zoom in panorama Setting the Smart Shade Control The smart shade control function differs from backlight compensation in that only dark areas are brightened while bright areas are kept intact Smart Shade Control 1 Smart Shade Control Select Auto Manual or Disable 2 Adjusting the Smart Shade Control When smart shade control is Manual set one of the 7 levels from 1 Mild to 7 Strong Example lf the background is bright and the subject is hard to see this function brightens dark areas to make the subject clearer In comparison to backlight compensation smart shade control c
266. t the address acquired from the DHCP server In order to set Use DHCP you must change Network gt IPv4 Address Setting Method to Auto DHCP p 48 The NTP server address acquired from the DHCP server will appear in NTP Server DHCP Setting Method Synchronize with NTP server Auto Setting of NTP Server NTP Server DHCPv6 GMT 09 00 Osaka Sapporo Tokyo Daylight Saving Time Use DHCP v6 The camera time is synchronized with the time of the NTP server at the address acquired from the DHCPV6 server In order to set Use DHCPv6 you must change Network gt IPv6 to Enable then set Auto DHCPv6 to Enable p 49 The NTP server address acquired from the DHCPv6 server will appear in NTP Server DHCPv6 Use DHCP DHCPVv6 The camera time is synchronized with the time of the NTP server at the address acquired from the DHCP server or DHCPVv6 server Note that only one NTP server name address is used Even if NTP server names addresses can be acquired from both the DHCP server and DHCPV6 server only the address acquired from the DHCP server will be displayed in NTP Server DHCP 4 Time Zone Select from the list the appropriate time difference from the Greenwich Mean Time 51 ep D Q a Q D 52 5 Daylight Saving Time select Enable to automatically adjust the daylight saving time according to the time zone or Disable not to a
267. t_number rtpstream contig 1 5 r u m r u m is optional and can be omitted If specified specify only one option r Requests RTP over TCP u Requests RTP over UDP m Requests multicast Example RTP streaming 1 request using RTP over TCP rtsp 192 168 100 1 554 rtpstream config1 r Note that the actual operation is dependent on the RIP client application so the URL does not necessarily specify the method used for transmission For H 264 the bit rate control and video quality are determined by the settings in Video p 58 Regardless of the Server gt Audio Server gt Audio Transmission from the Camera setting RTP streaming audio will be used However to use audio settings select Enable for Audio Transmission from the Camera and make the settings The Access Control gt User Authority gt Video Distribution and Audio Distribution settings are not used for RTP RTP streaming video may not be viewable on systems using a proxy server or firewall If the video cannot be viewed contact the system administrator If host access restrictions are applied to a client while it is streaming using RTP over UDP it may take from a few to several seconds until streaming ceases RTP Setting RTP Server Audio Multicast and RTP Streaming 61 ep D Q Q D 62 Upload Setting HTTP FTP Upload and E mail Notification The following can be set here e General Upload set t
268. tailed Settings Show the detailed settings 11 1 Show in viewers checkbox select this checkbox to use presets in the viewer When the Home Position is selected in 8 this function is grayed out 11 2 Camera Parameter Enter the center angle of the desired angle in Pan and Tilt In Zoom enter the view angle e Camera Angle Pan Set the pan position of the camera Roe Set the tilt position of the camera Zoom Set the viewing angle of the camera e BLC Back Light Compensation Select OFF or ON for the BLC setting of the camera The display is grayed out if Smart Shade Control is set to Auto e Focus Mode Select Auto Manual or Fixed at infinity for the focus mode of the camera p 146 e Smart Shade Control Select OFF a level from 1 Mild to 7 Strong or Auto for the smart shade control setting of the camera p 145 e White Balance Set the white balance of the camera to Auto or according to the light source of the condition in which it is used For details on light Sources see p 54 e R Gain B Gain If white balance is set to Manual set the respective gains to a value between O and 1023 12 Get camera info Load the current camera angle and other settings of the image display area to reflect them in the panorama screen and camera parameter settings 13 Full Image CD CED io Wz Displays the full image obtained from the camera A pres
269. ted mode is triggered to ON Contour of abandoned object Detect criteria for Removed Object Detection Set detection areas for objects whose removal you want to detect Duration Sec 1 IE 300 For Duration Sec set the time that must elapse after the object has been taken away Detected mode will be triggered to ON when an object is taken away from the detection area for a period longer than the set Duration Sec Removed object detected Any moving objects detected are shown with contour lines As long as Duration Sec has not elapsed contour lines are white When Duration Sec has elapsed contour lines take on the same color as the detection area indicating that detected mode has been triggered to ON Contour of removed object Important Set detection areas for removed object detection so that they precisely match the contours of the object in question Influence from the target object s shadow or adjacent objects may result in the target object being recognized as larger than actual and will not trigger Removed Object Detection In such cases reconfigure the detection area to outline the recognized target object Alternatively use Quick setting p 115 Detect criteria for Camera Tampering Detection For Camera Tampering Detection the entire image display area becomes the detection area Detected mode will be triggered to ON when the image i
270. telligent service was started List of Log Messages V021 Shutting down intelligence service info shutdown intelligent VO21 Intelligent service was shut down V200 Video input warning warning Description Meaning video 1 warning 2 V200 Meaning An error that permits recovery of the video input system was detected Countermeasure Change video size or video quality or decrease data size for each JPEG image V300 Video input error err Description EN video 1 warning 2 V300 Meaning An error in the video input was detected that may adversely affect the operation of the camera Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing V320 Internal error in intelligent service err Description cannot work intelligent 1 2 3 V320 Meaning An internal error occurred in intelligent service Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing V321 Pseudo mode setting error in intelligent service err pseudo mode setting fail V321 Meaning An error occurred in the pseudo mode setting of intelligent service Description Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing 163 xipueddy 164 V400 Video input initialization error crit Description video 1 initiali
271. ter a desired length in the range of 1 to 32 O if Security Protocol is set to ESP or ESP and AH in 5 8 SA ESP Encryption Algorithm to 15 SA ESP SPI inbound must be set 8 SA ESP Encryption Algorithm Set the ESP encryption algorithm to AES 3DES DES or NULL according to the encryption algorithm supported by the device to connect to Normally AES or 3DES is recommended 9 SA ESP Authentication Algorithm set the ESP authentication algorithm to HMAC_SHA1_96 HMAC_MD5_96 or No Authentication according to the authentication algorithm supported by the device to connect to If ESP is used alone No Authentication cannot be selected 10 SA ESP Encryption Key outbound Set the SA encryption key for outbound If AES 3DES or DES was selected in 8 set a 128 bit 192 bit or 64 bit hexadecimal respectively This item need not be set if NULL was selected 11 SA ESP Authentication Key outbound set the SA authentication key for outbound If HMAC_SHA1_96 or HMAC_MD5_96 was selected in 9 set a 160 bit or 128 bit hexadecimal respectively This item need not be set if No Authentication was selected 12 SA ESP SPI outbound set the SA SPI value for outbound set a desired value in the range of 256 to 4294967295 13 SA ESP Encryption Key inbound set the SA encryption key for inbound If AES 3DES or DES was selected in 8 set a 128 bit 192 bit or 64 bi
272. ter the page as a trusted site as this automatically enables JavaScript settings If the content block dialog box does not appear follow the procedure below to display the Trusted Sites dialog box 1 Click Tools gt Internet Options from the Internet Explorer menu to display the Internet Options dialog box 2 Click the Security tab General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings Trusted sites This zone contains websites that you trust not to damage your computer or your files You have websites in this zone Security level for this zone Allowed levels for this zone All Medium Prompts before downloading potentially unsafe tent E con IE Unsigned ActiveX controls will not be downloaded Enable Protected Mode requires restarting Internet Explorer Custom level Default level Reset all zones to default level 3 Click and select Trusted sites and then click Sites The Trusted sites dialog box appears This completes the trusted site registration process 20 Notes on Use with Windows Server 2008 Windows Server 2012 W Registering about internet and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC Internet Explorer Enhanced Security Configuration is enabled in Windows Server 2008 Windows Server 2012 Before using the tools regi
273. the entered log code are shown Camera memory card File name 119 120 13 Date amp Time set the date and time of the log you want to show using the filter function Select the Specify start date amp time or Specify end date amp time checkbox to set the date and time 14 Apply filter show the filtered logs in the log display area 15 Search for Enter the character string for which you want to search 16 Match case checkbox Specify whether or not to enable case sensitivity in search commands When selected character strings perfectly matching the case in the Search for field are searched 17 Previous Next Click Next to move down and Previous to move up in the search results for 18 Search 18 Search search logs containing the character string searched in the displayed log list and display them E Note Logs cannot be deleted in the Log viewer Downloading Log Files When Log Viewer is launched the latest log files will be downloaded and displayed automatically To download a new log file list click Download A Download dialog box is shown where you can select Internal memory or Memory Card as a download source When the list has been downloaded a dialog box showing the log file list opens Select the log file you want to view and click Download and the selected log file will be downloaded File Size bytes May 12 15 45 09 2014 33562 How to View
274. this guide will be marked Installation Guide along with the name of the reference items Operation Guide This Document This document explains the initial camera settings Camera Angle Setting Tool Admin Tools settings viewer operations and troubleshooting etc This document is included in the Setup CD ROM In the Setup CD ROM the recording software RM Lite RM Lite in Chapter1 Before Use is also included The following user manuals are available Network Video Recording Software RM Lite Administrator Manual This document gives a detailed explanation of how to use RM Lite Network Video Recording Software RM Lite Viewer Operation Guide This is the operation guide for RM Lite Viewer For more details on operating procedures for the viewer see the Administrator Manual How to Use This Operation Guide The assumed reading format of this user manual is on a PC screen Software Screenshots The software screenshots shown in these user manuals are illustrative samples only The screenshots may differ from the actual screens displayed Screenshots used with the explanations are generally from a Windows 7 PC connected to the VB H43 Descriptions in this document use 1920 x 1080 960 x 540 480 x 270 for the video size set If using a different video size set substitute those sizes when reading this manual Icons Indicating Particular Camera Models In the descriptions of functions limited to particu
275. tification settings during an ongoing volume detection event 8 Preset If a preset is specified the camera will orient automatically to the specified preset position when a volume detection event occurs To use presets it is 67 ep D Q o Q D 68 necessary to set the presets with the Preset Setting Tool under Admin Tools p 100 If there is no need for additional camera operation select None 9 Video Record Specify the video record action If Enable is selected video will be transmitted to the destination selected in Video Record Action p 67 when a volume detection event occurs 10 E mail Notification select the e mail notification operation to be performed If Enable is selected e mail notification is performed when a volume detection event occurs To use this function Upload gt E mail Notification must also be set p 64 11 External Device Output for ON Event Select whether external device output 1 or 2 is active or inactive upon an ON event Select Disable to disable external device output 12 External Device Output for OFF Event Select whether external device output 1 or 2 is active or inactive upon an OFF event Select Disable to disable external device output EN Important e The volume detection function is temporarily disabled during audio file playback and audio transmission from the viewer e For notes on use of volume detection see
276. tilt and zoom operations are the same as in the maximum zoom ratio Admin Viewer For details see How to Operate the 7 Digital Zoom Viewer p 134 7 Dig The current digital zoom usage status of the camera is 2 Switch Mouse Operation button shown in real time Click the button to switch to Ea In this mode move the mouse pointer to the image display area and click to operate the pan and tilt Click the button again to return to MA 8 Image Stabilizer The current image stabilizer usage status of the camera is shown in real time 9 Apply the view restriction 3 Switch Screen Size button To use view restrictions select this checkbox Each time this button is clicked the screen size of the image display area switches between 480 x 270 and 10 View restriction setting entry boxes and Get value 960 x 540 You can enter a value in each view restriction setting entry box to change the applicable setting You can load the values for the current camera angle to the view restriction settings by clicking Get value 4 Obtain Release Camera Control button This button is used to obtain release the camera control privileges For details see Obtaining Camera Control Privileges p 136 e View restriction settings Upper Limit Top limit of the view restriction Click Get value to load the top edge value of the current camera angle 5 Control for Admin button Displays the C
277. tion Setting TOOL resta ic 87 E A PP nn A 87 Recorded WAS OUT crasas ir pad 87 ACCESSING the Admin Tools sesionar di 88 Eee poo A e O o O E 88 Privacy Mask Setting TOO essa id 89 Display Screen of Privacy Mask Setting TOOl ccooonnccoocncccocnnccocnnocononononononncnnnoncnnnononenonons 89 Selling Me PrivaGy Mask Area situa cedidos 90 Changing Deleting a Privacy Mask Area ccocooonccncccnononononcnnnononocnnonnnnonnnnonononononnnnnnonnninannnns 92 Panorama Creation TOOL escocesas ak iana aah da 93 Display Screens of Panorama Creation TOO minoria 94 Ca Hui Panorama Made acertadas 94 Saving Deleting a Panorama Image on the CaM8TA ooocccccnnncnnncccnnnnnnnnoonnnnnnnnoninnnnnnnononinonnnoss 95 Saving a Panorama Image as Image Files Opening from Image Files 95 VIEW Resticion Seting TOO miii ias iia 96 Display Screens of View Restriction Setting ToOOl oocccconnnccoconccoconncoconnnonononononanonicononos 97 Sc la MEW SMC ON Seis dies 98 POSE TOENG FOO re sio amas 100 Display Screens of Preset Setting TOO ooo id iii 101 e A er eee Ones en ee ree eT ee 102 E ee 105 Intelligent Function Setting Tool ooccccocncnccoccnnonnconocnnononononononcnnonnnnnonnnrnnnnnnononos 107 Display Screen of Intelligent Function Setting TooOl oocccoccooccnnoconnnnnononononnonrccnonanonoss 110 Flow of Intelligent Function Setting miii e eheroasaervanss 111 setting Intelligent Function Detection Settings
278. tput Custom Settings Image Quality Adjustment Video Reception E Opening Closing and Moving Control Items Clicking the title of a control item will open or close it Control for Admin x Control for Admin x Pan Tilt Smart Shade Control r a1 lt j gt Fast Normal Focus Slow Exposure W Adjust Speed Based on le of Vi Ange oa vew White Balance Day Night Fast External Device Output Custom Settings Smart Shade Control Image Quality Adjustment Video Reception Exposure You can open the various control items even without obtaining the camera control privileges but all items other than Video Reception are not available You can also reorder control items using the up down buttons Control for Admin Control for Admin Pan Tilt Zoom Smart Shade Control Smart Shade Control Pan Tilt Zoom E Performing Operations and Settings Click the camera control buttons to set the pan tilt and zoom operations as well as the speed Pan Tilt Zoom 1 Pan Tilt button Move pan and tilt in the direction of the arrows Operation will continue as long as you are holding down the button and will stop when you release it Clicking the center button will make the camera face straight forwards 2 Pan Tilt Speed Select a speed from Fast Normal and Slow 3 Control speed by zoom position checkbox Check the box to adjust the pan tilt speed in response to the visible range Pan til
279. tting Tool Cai Lock camera position is not selected If the camera is moved you may not get correct detection results Do you want to select this option This selects Lock camera position in the Intelligent Function Setting Tool If No is clicked select Lock camera position Camera Position Settings Fi Lock camera position Preset 4 Select a preset 111 sjoo ulupy 112 WE Intelligent Function Settings 1 Add detection settings When you click Add in the Detection Setting List the New Detection Settings dialog box is displayed Set the Detection Setting Number and Detection Type of the detection setting you want to add and then click OK Up to 15 different detection settings can be registered New Detection Settings Detection Setting Number Detection Type Detection Setting Number specify a detection setting number from 1 to 15 for the detection area you want to set Detection Type Select detection types that suit your purpose from Moving Object Detection Abandoned Object Detection Removed Object Detection Camera Tampering Detection or Passing Detection For details on detection types see p 107 Enable Detection Settings To enable detection settings select Enable these detection settings Clear this checkbox to disable a setting Detection Setting Number 1 Detection Type Moving Object Detection Enable these
280. ture for Data Downloaded with Recorded Video Utility When video on an memory card is downloaded to a computer with the Recorded Video Utility folders are created automatically in accordance with conditions such as the camera and the date and time The following shows the folder structure Example H 264 video manually recorded using a camera with an IP address of 192 168 100 1 on Sept 10 2014 from 16 00 00 to 16 59 59 Camera Time Zone GMT 09 00 D work 192 168 100 1 20140910 070000_075959 _ 9_ M _ H264 E E A A 1 2 3 4 5 6 7 1 2 3 Video recording date 4 Recording start and end times UTC 5 6 Event Manual recording Recording mode stream Timer Upload ideo format JPEG or H 264 lt IM En a 7 Memory Card Access E Note e Afolder is created once per hour e If the time difference is added to the starting and ending times it will equal the local time WE File Name Format for Data Downloaded with Recorded Video Utility Example Video manually recorded on Sept 10 2014 starting from 16 06 19 Camera Time Zone GMT 09 00 20140910 070618 070619 M 00 _507 mov E 1 2 3 4 4 2 3 4 Video recording date File creation time UTC Recording start time UTC Recording type Event Manual recording Recording mode stream Timer Upload E Note e The file creation time will be earlier than the actual start of recording time a u
281. ure to enter Camera Name alphanumeric characters Up to 15 ASCII characters Spaces and printable characters may be used for Camera Name alohanumeric characters E Note e The camera name set here will be shown when the camera is registered for use with included RM Lite Initial Camera Settings CAT Oe SSCS CET o CT e o 1 AE Mode Slow Shutter Shutter Speed Set the exposure control and shutter speed for the camera startup AE Mode Auto The exposure is controlled automatically Auto Flickerless In this mode image flickers caused by fluorescent lights etc can be reduced The shutter speed is automatically adjusted according to the brightness of the environment in which the camera is used Auto Shutter priority AB In this mode a desired shutter speed can be specified Slow Shutter Slow shutter can be used only if Auto or Auto Flickerless is selected in AE Mode Set the maximum slow shutter time to be used when in auto exposure mode when capturing video in a dark place Select Disable 1 15 1 8 1 4 or 1 2 As slower shutter speed generates residual images when capturing a moving subject select an appropriate time according to the capture conditions AE Mode Auto Shutter priority AE Y Shutter Speed 1 100 Y Shutter Speed Shutter speed can be used only if Auto Shutter priority AE is selected in AE Mode Select a desired shutter speed from the
282. urrent PTZ Position checkbox select the checkbox to register the current pan tilt and zoom settings 5 Register Register the current camera settings in the custom setting number selected in Register to 6 Auto Control Settings Displays the Auto Control Settings panel 7 Verify registered contents of custom settings Displays the settings registered for the custom setting number selected in Register to J M IA JA A9MOIA UlWPY 150 Setting automatic control Click the Auto Control Settings button to display the Auto Control Settings panel and set the Day Night Mode Switching and Timer Auto Control Settings Auto Control Day Night Mode Switching In Day Mode In Night Mode Timer 1 Time Custom Settings 1 Auto Control Select Not used Day Night Mode Switching or Timer for the auto control setting 2 In Day Mode In Night Mode When Day Night Mode Switching is selected in Auto Control select the custom setting number used when switching day mode and night mode or select None for each item 3 Timer 1 to Timer 4 When Timer is selected in Auto Control set the time for switching the custom setting in Time in 24 hour format and select the custom setting number in Custom Setting or select None 4 Register Register the auto control settings EN Important e f both Day Night Mode Switching in Auto Control and Day Night
283. utomatically adjust the daylight saving time E Note If Synchronize with computer time is selected after clicking Apply Setting Method will change to Set manually If Synchronize with NTP server is selected and the IP address of the NTP server is incorrect or a connection with the NTP server cannot otherwise be established the date and time will not be changed The NTP server query interval is 300 seconds The camera s NTP broadcast mode does not support IPv6 If the Time Zone setting is changed the date and time display will update automatically according to the specified time zone Camera Setting Initial Camera Settings and External Device Name The following can be set here e Camera Name Enter the name of the camera The camera name is required for use with RM Lite e Initial Camera Settings sets shooting settings at camera start up e Camera Control Set the digital zoom image stabilizer AGC limit smart shade control strength and pan tilt speed control e Day Night Set the day night switching mode e Installation Conditions Sets installation conditions such as LED settings e Camera Position Control Set whether or nat to limit the pan tilt and zoom operations to the preset positions Also set the camera position when nobody has control privileges e External Device Name Set the external input device name and external output device name Camera Name Camera Name Be s
284. ved info Description PLAY received client_IP 1 profile 2 num_of_sessions 3 V 4 A 5 M 6 BC 7 R003 1 Client IP address Total distribution count of Video stream Total distribution count of Audio stream Total distribution count of Metadata stream 6 1 Total distribution count of AudioBackChannel RTSP PLAY request was received R004 RTSP TEARDOWN request received info TEARDOWN received client_IP 1 AF 2 num_of_sessions 3 V 4 5 M 6 BC 7 R004 AudioBackChannel R005 Starting multicast info Description Description start multicast profile 1 num_of_sessions 2 V 3 A 4 M 5 BC 6 R005 Client IP address 2 Profile name of requested MulticastStreaming START AudioBackChannel Multicast was started 167 xipueddy 168 R006 Stopping multicast info Description stop multicast profile 1 num_of_sessions 2 V 3 A 4 M 5 BC 6 R006 Client IP address Profile name of requested MulticastStreaming STOP Total distribution count of Video stream 4 Total distribution count of Audio stream Total distribution count of Metadata stream NO al O Total distribution count of AudioBackChannel Multicast was stopped Meaning R101 RTP session timeout notice session timeout session ID 1 R101 Meaning RTP session has timed out R102 Information acquisition failure RTP payload size notice cannot get paramete
285. ver If POP before SMTP is selected as the e mail authentication mode enter the user name and password as well as the host name or IP address of the POP server required for authentication Authentication SMTP AUTH CIP E User Name Password If SMTP AUTH is selected as the e mail authentication method enter the user name and password required for authentication 7 Subject Enter the subject of the e mail to be sent using up to 31 ASCII characters 8 Message Body Enter the message text of the e mail to be sent using up to 255 ASCII characters Parameters can be specified with the character p 156 9 E mail Notification Test Clicking Exec initiates an e mail notification test based on the settings currently entered It is not necessary to click Apply After entering a password first click Exec then Apply the password Server Setting the Video Server Audio Server and HTTP Server The following can be set here e Video Server Set the video transmission from the camera e Audio Server set the audio transmission reception e HTTP Server Set the authentication method and HTTP port number Video Server 0 3 Camera Control Queue Length O 30 Maximum Connection Time Ts EA Y A e ooo i 1 Maximum Number of Clients Set the maximum number of clients that can be connected to the camera at the same time Up to 30 clients can be set If O is set
286. video jpg 4787 C W host 192 168 158 33 user root prio 51 E Match case 7 6 05 22 23 54 45 05 22 23 52 50 before the currently shown log list 4 Next File If there are multiple log files in the internal memory or memory card load and display the file after the currently shown log list 5 Open local file Load log files that are saved on a PC to the log display area 6 Save to local file Save the displayed log data as a text file to a PC 7 Source The name of the source from where log files are loaded is shown From the camera s internal memory From an memory card From files saved to a PC 8 Copy Camera Internal memory Updated system settings 17 18 Copy to the clipboard logs that you have selected on the log display area 9 Select all Select all the logs that are shown in the log display area 10 Show all logs checkbox When selected all logs including those without a log code are shown 11 Log display area The content of log files downloaded from the camera memory card or PC is shown 12 Log Type Select log types you want to show using the filter function Not specified Select to show all log types Specify type To specify the log type select the level Error Warning Information and output module Application HTTP Server System of the log Multiple checkboxes can be selected Specify code Logs matching
287. with your camera may not be utilized or published without consent of copyright holders if any except in such a way as permitted for personal use under the relevant copyright law Notes on Privacy and Publicity Rights Regarding the Use of Video Audio When using the camera for video or audio recording it is the full responsibility of the user to protect privacy and avoid any violation of publicity rights For example obtain consent to install the camera in advance if specific buildings or rooms are to be monitored Canon shall have no liability whatsoever in this regard Legal Notice In some cases Camera monitoring may be prohibited by law or regulation the details of which differ by country Before using the camera check the laws or regulations of the country or region where the camera is used Trademark Notice e Canon and the Canon logo are registered trademarks of Canon Inc e Microsoft Windows Windows Vista Internet Explorer Windows Server Windows Media and ActiveX are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries e Windows is legally recognized as the Microsoft Windows Operating System e This product comes with exFAT a licensed file system technology from Microsoft e QuickTime is a trademark of Apple Inc e SD SDHC and SDXC Logos are trademarks of SD 3C LLC e Other brands or product names in this guide are trademarks or registered trademarks of the
288. wser if settings are changed in IPv4 Address Subnet Mask or IPv4 Default Gateway Address Check beforehand the precautions in Important in Reboot Item Setting Items Requiring Rebooting p 83 If Auto DHCP is selected as the IPv4 address setting mode the IPv4 address may not be assigned correctly in certain environments such as when a router is present between the DHCP server and the camera In this case assign a fixed IPv4 address from the Manual settings IPv6 IPv6 Enable y Auto RA Enable v Auto DHCPv6 Enable v IPv6 Address Manual O Prefix Length 16 128 64 O IPv6 Default Gateway Address fe60 200 85ff fe01 f3e6 64 IPv6 Address Auto 1 IPv6 Set IPv6 use to Disable or Enable 2 Auto RA Select Enable to set an address automatically using RA Router Advertisement network information automatically transmitted from a router or select Disable not to set an address automatically 3 Auto DHCPv6 Select Enable to use DHCPv6 to set an address automatically or Disable not to set an address automatically 4 IPv6 Address Manual Enter a fixed IPv6 address 5 Prefix Length Enter a prefix length from 16 to 128 if Disable is specified in 2 Network Setting Administrator Password LAN IP Address DNS etc 6 IPv6 Default Gateway Address Enter a default gateway address if Disable is specified in 2 Be sure to set when connectin
289. xposure match the light source cannot be selected if Smart Shade Control is set to Auto e When Camera gt Camera Control gt AGC Limit is set to En Important OFF in the setting page and Exposure is set to Auto p Shutter priority AE exposure compensation and backlight e Since the light source selection options are based on representative characteristics proper colors may not be achieved depending on the applicable light source In this case use the One shot WB function compensation will not be performed 147 148 e If the subject looks greenish under mercury lamps in the Auto mode select the Mercury Lamp mode under light source If the image is still not shown in appropriate colors under mercury lamps when the Mercury Lamp mode is selected under light source use One shot WB e When the subject has only one color under low light conditions or when sodium lamps mercury lamps or certain other fluorescent lighting is used colors may not be adjusted automatically e When Day Night is set to Night Mode including when it is set to Auto and night mode is judged to be applicable the white balance function cannot be used e Notes on capturing video continuously day and night If a subject that seldom changes is captured in a location where the light Source changes gradually such as when capturing a Subject continuously day and night appropriate colors may not be achieved In the above case
290. y 3072 or less can be selected for Target Bit Rate kbps Only one of 0 5 1 and 1 5 can be selected for I Frame Interval sec e Network load will increase if a larger video size is set or higher video quality and target bit rate are set as this increases data size per frame As a result the following could occur JPEG The frame rate may drop H 264 Video may be temporarily disrupted e Block noise may become noticeable if a large video size and low target bit rate are set e The data size may increase depending on the type or movement of the subject If the frame rate remains low or other undesirable conditions continue for a prolonged period lower the video size or quality setting e Note that if you are using included RM Lite the hard disk usage will also be affected during recording e H 264 video can be displayed using Admin Viewer and RM Lite However only H 264 1 video can be displayed in RM Lite H 264 video cannot be displayed using VB Viewer On screen display COTO EN 1 Date display Select whether to enable date display over images If Enable is selected date information will be displayed over images 2 Position of date display Select Upper left Upper right Lower left or Lower right for the position of date display information 3 Format of date display Select YYYY MM DD DD MM YYYY or MM DD YYYY for the format of the date display 4 Time display
291. zation failure 2 3 V400 1 Process description Error details Meaning The video input function was stopped because the video input system could not be initialized Countermeasure If the problem persists after rebooting the camera Is faulty Arrange for servicing V401 Video input command error crit video 1 command error 2 3 V401 Meaning The video input function was stopped because a video input command could not be processed Countermeasure If the problem persists after rebooting the camera Is faulty Arrange for servicing V402 Video input frozen crit video 1 stalled V402 Meaning The video input function was stopped because video generation stopped Countermeasure If the problem persists after rebooting the camera Is faulty Arrange for servicing V403 Video input error crit video 1 fatal error 2 V403 The video input function was stopped Meaning because an error that does not permit recovery of the video input system was detected Countermeasure If the problem persists after rebooting the camera Is faulty Arrange for servicing V420 Could not start intelligent service crit Description intelligent initialization error 1 2 V420 Failed to initialize intelligent service Countermeasure If the problem persists after rebooting the camera is faulty Arrange for servicing V421 Intelligent service error crit Description intelligent

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