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Canon MultiPASS C5000 User's Manual

1. 9 11 Replacing the BJ Cartridge 9 11 Replacing a BJ Tank in the BC 21e Color BJ Cartridge 9 16 Storing a BJ Cartridge 9 19 Transporting the MultiPASS C5000 9 20 10 Troubleshooting Paper Jams 10 3 Jams in the Automatic Document Feeder ADF 10 3 Jams in the Sheet Feeder 10 5 LCD Messages 10 6 Printing Problems 10 11 Print Quality Problems 10 14 Color Printing and Copying Problems 10 16 Paper Feeding Problems 10 17 Faxing Problems
2. 4 29 Printing a Fax Cover Page 4 29 5 Receiving Faxes Receiving Documents 5 1 Receiving Documents Automatically Fax Only Mode 5 2 Receiving Both Documents and Telephone Calls Automatically Fax Tel Mode 5 2 Receiving Documents Manually Manual Mode 5 3 Using an Answering Machine Ans Machine Mode 5 4 Printing Documents Received in Memory 5 5 Receiving While Copying Printing or Registering 5 6 Receiving Faxes to the MultiPASS Desktop Manager 5 7 Receiving a Fax Into the In Box 5 7 Printing a Received Fax When Your Computer Is Off 5 8 Using the Distinctive Ring Pattern Detection DRPD Feature 5 9 Types of Ring Patterns 5 9 How DRPD Responds to Calls
3. 3 21 Displaying the Fax Log 3 21 Viewing a Fax Listed in the Fax Log 3 22 Printing the Fax Log 3 22 4 Sending Faxes With the MultiPASS C5000 Sending a Document 4 2 Regular Dialing 4 2 Automatic Dialing 4 4 Sending a Document Using Group Dialing 4 6 Redialing 4 7 Resending a Fax After an Error 4 8 Manual Sending 4 9 Messages Displayed During Sending 4 10 Cancel Sending 4 10 xi Sending a Document to More Than One Locati
4. 10 19 Telephone Problems 10 23 Copying Problems 10 23 General Problems 10 24 Technical Notes 10 25 Using Other Bi directional Devices 10 25 MultiPASS Hardware Cannot Initialize 10 25 Memory Clear Report 10 26 Appendix A Specifications Color Bubble Jet Printer A 1 BJ Cartridges A 4 Facsimile A 5 Copier A 7 Scanner
5. 2 4 Installing a Printer Driver 2 4 Printing a Document 2 5 Printer Setup Within Windows 2 6 Opening the Printer Properties Dialog Box in Windows 95 2 6 Using the Printer Driver in Windows 95 2 6 Using the Windows Tabs 2 7 Specifying Your Printing Options 2 9 Recommended Graphics Settings 2 10 Using the Setup Analyzer 2 11 Printing Speed Versus Color 2 12 For Quick Color Printing 2 12 For High Quality Color Printing 2 12 For Monochrome Printing 2 13 Other Ways to Improve Print Speed in Windows
6. 7 25 Adjusting the Document Viewer Default Options 7 26 8 Setup and Other Utilities in the Desktop Manager Setting Up MultiPASS C5000 Options in the Desktop Manager 8 2 Setting Up Preferences 8 3 Setting Up Send Fax Options 8 4 Setting Up Receive Fax Options 8 7 Setting Up Speed Dial Assignments 8 11 Making a Phone Call From the Desktop Manager 8 12 Using the Status Monitor 8 14 Opening the Status Monitor 8 14 Using the Minimized Status Monitor 8 14 Using the Status Monitor Window 8 15 Status Messages 8 16 Closing the MultiPASS Background 8 17 Removing MultiPASS Background From StartU
7. 5 10 Communicating Using the Distinctive Ring Pattern Detection DRPD Feature 5 10 6 Scanning and Copying With the MultiPASS C5000 Setting the Document Feed Lever 6 1 Scanning With the MultiPASS C5000 6 2 Using Pagis to Scan 6 2 Scanning a Document Into the MultiPASS Desktop Manager 6 4 Scanning From a Windows Application 6 8 Copying Documents Using the Operator Panel 6 9 Copying Documents Using Pagis 6 12 xii 7 Working With Documents in the Desktop Manager Managing Your Documents in the Desktop Manager 7 2 Selecting Documents in the Desktop Manager 7 2 Printing a Document in the Desktop Manager 7 2 Working With Jobs in the Out Box Folder 7 3 Creating a Folder
8. 2 13 Contents x Setting the Paper Thickness Lever 2 15 Printer Settings for Various Print Media 2 17 Loading Paper 2 18 Automatically Feeding Paper 2 18 Auto Feed Guidelines 2 20 Manually Feeding Paper 2 22 Printing On Envelopes 2 24 Using Canon s Specialty Papers 2 27 Specialty Paper Guidelines 2 27 High Resolution Paper HR 101 2 29 Fabric Sheet FS 101 2 32 3 Using the MultiPASS Desktop Manager Starting the MultiPASS Desktop Manager 3 2 Windows 95 Users
9. 7 7 Moving a Document 7 7 Renaming a Document or Folder 7 8 Deleting a Document or Folder 7 8 Emptying the Trash Folder 7 9 Importing a Document 7 9 Exporting a Document 7 10 Attaching a Document to Electronic Mail E mail 7 10 Annotating a Document 7 11 Features of the Document Viewer Window 7 13 Adjusting Your View of the Document 7 15 Adding Annotations to Your Document 7 18 Revising Your Annotations 7 22 Saving All or Part of a Base Page of Your Document 7 24 Removing an Annotation 7 25 Exporting the Document
10. A 7 MultiPASS Desktop Manager for Windows A 9 General Specifications A 10 Receiving Faxes and Phone Calls Automatically Fax Tel Mode A 12 xiv Appendix B Using the MultiPASS C5000 as a Stand alone Fax LCD Menu System B 1 Entering Information in the MultiPASS C5000 B 2 Entering Your User Information B 2 Glossary G 1 Index I 1 Chapter 1 Introduction 1 1 Thank you for purchasing the Canon MultiPASS C5000 the multi talented color printer for your home office and the whole family We are sure that your MultiPASS C5000 will provide all you need in one machine Color Bubble Jet printer color scanner color copier plain paper fax and PC fax This chapter introduces you to the MultiPASS C5000 It includes H Supplies and accessories H Getting help from Canon H Important safety instructions
11. 3 2 Exploring the MultiPASS Desktop Manager Window 3 3 Closing the Desktop Manager 3 5 Using the Desktop Manager Folders 3 6 System defined Folders 3 6 User defined Folders 3 7 Viewing Documents in the Desktop Manager 3 8 Sorting the Documents in the List 3 9 Setting Up the Address Book 3 9 Working With Address Book Entries 3 11 Importing an Address Book 3 15 Exporting the Address Book 3 17 Setting Up Your Speed Dial Assignments 3 18 Assigning an Individual Recipient to a Speed Dial Code 3 19 Defining a Group Speed Dial Code 3 20 Using the Fax Log
12. H Create and save the document H It varies between Windows applications but is generally found in one of two ways From the File menu choose Print Setup OR From the File Menu choose Print In the Print Dialog box click Print Setup H Select and set up the Canon MultiPASS C5000 Fax as the current printer Open the Print window in the application Create a PC fax document Chapter 4 Sending Faxes With the MultiPASS C5000 4 17 H The Send Fax dialog box appears H Choose individuals or fax groups from the Address Book list on the left by clicking a name and clicking the Add button To remove a name from the Recipients list click the name and click the Remove button To add a new entry to the Address Book click New H For a single one time recipient enter the appropriate information in the Last Name First Name Company Prefix and Fax Number boxes H To attach a coversheet enter the name of the coversheet from the drop down list or click None H To revise the name and phone number indicating from whom the fax is being sent enter the changes in the From and Phone boxes H To add comments or notes for the fax on the cover page enter the text in the Memo box Complete the information in the dialog box Print your document using the Canon MultiPASS Fax printer driver Sending Faxes 4 18 Sending Faxes With the MultiPASS C5000 Chapter 4 H To have the fax deleted after y
13. H To select the base page of your document click Select Base Image on the Edit menu Chapter 7 Working With Documents in the Desktop Manager 7 23 Moving an Annotation You can move an annotation currently displayed from its present position in your document to another You can also change the layering order of annotations that occupy the same position Normally an annotation you add to the document in the same position as a previously added annotation is layered on top As needed however you can move the background annotation to the front or the foreground annotation to the back H To move an annotation select the annotation and drag it to the desired location H To change the layered position of an annotation select the annotation and do one of the following To bring the annotation to the foreground click Bring to Front on the Edit menu To place the annotation on the background click Send to Back on the Edit menu Resizing the Annotation When you create an annotation you draw it to the desired size If the original size proves unsuitable you can resize the annotation either smaller or larger H To adjust the size click the border of the annotation and drag any sizing handle Copying and Pasting an Annotation If you want an annotation to appear more than once within your document you can create the first annotation and then copy and paste it any number of times When you copy an annotation it is p
14. Chapter 1 Introduction 1 11 Introduction Special Function Buttons FUNCTION button Use to register user settings to run the print head cleaning process or to print faxes stored in the MultiPASS C5000 s memory CARTRIDGE button Press to move the BJ cartridge holder to the center of the unit when installing or replacing the cartridge Press again after installing the cartridge to move the holder back to its home position on the right RESUME button Press when you want to form feed paper when printing PRINTER RESET button Press to reset the MultiPASS C5000 to Standby mode if the LCD displays PRINTER MODE Arrow buttons Use to scroll through menu selections or to move the cursor when registering data 1 12 Introduction Chapter 1 Loading Paper in the Sheet Feeder The paper you load in the sheet feeder is used for printing documents or for incoming faxes For printing documents you can use any of the Canon Specialty Papers described in Chapter 2 Printing With the MultiPASS C5000 For receiving faxes use plain paper such as copier paper When the message LOAD PAPER appears in the LCD display you need to add paper to the sheet feeder The sheet feeder holds approximately 100 sheets of plain paper H For best results fan the paper before loading it H Always fan a stack of paper along the edge that will feed into the MultiPASS first H Pull the paper rest up until it stops Make sure the paper rest is
15. H Examining the main components of the unit H Using the operator panel H Loading paper in the sheet feeder H Preparing documents for faxing copying or scanning H Identifying your documents Introduction 1 Introduction 1 2 Introduction Chapter 1 Supplies and Accessories Your MultiPASS C5000 supports excellent and unique print media options that will allow you to produce dazzling professional and fun presentations All of these print media are specially designed and manufactured to work with your Canon MultiPASS C5000 so you can produce the finest output possible Canon has an extensive dealer network equipped to offer you supplies as you need them To find a dealer near you call the Canon Referral Service at 1 800 848 4123 If supplies are not available from your local dealer you can order directly from Canon by calling 1 800 385 2155 BJ Cartridges and BJ Tanks Your MultiPASS C5000 comes with H One BC 21e Color BJ Cartridge H One SB 21 Ink Cartridge Storage Box H One extra BCI 21 Black BJ Tank You can also purchase the following BJ cartridges for use with the MultiPASS C5000 H BC 20 Black BJ Cartridge H BC 22e Photo BJ Cartridge H BC 29F Neon BJ Cartridge You can purchase the following BJ tanks for use in the BC 21e Color BJ Cartridge H BCI 21 Black BJ Tank one extra BJ tank comes with the printer H BCI 21 Color BJ Tank Chapter 1 Introduction 1 3 Introduction N BJ car
16. The MultiPASS will not The document may not be Make sure a document is set make a copy continued loaded correctly in the ADF and the LCD displays DOCUMENT READY Make sure the operator panel is closed The BJ cartridge is not Make sure the BJ cartridge is installed installed correctly The MultiPASS may not be Try to print a document from be operating properly your computer MEMORY FULL The MultiPASS s memory Print out any faxes stored in appears in the LCD is full memory Then print one copy when you are making at a time multiple copies General Problems Problem Cause Solution The MultiPASS has The power cord may not be Make sure the power cord is no power securely plugged into the unit plugged securely into the unit and into a wall outlet If the power cord is connected to a power strip make sure the strip is connected to an outlet and turned on The power cord may not be Check the power cord by supplying power substituting another or by using a voltmeter to test it for continuity The MultiPASS will not The MultiPASS may have a Replace the empty BJ tank print reports BC 21e Color BJ Cartridge See page 9 16 installed and its black BJ tank may be empty The BC 22e Photo BJ Cartridge Remove the BC 22e and install may be installed the BC 21e Color or BC 20 Black BJ Cartridge Nothing appears in the The MultiPASS may not be Check the plug and be sure it is LCD display receiving po
17. s fax may Some fax units do not using Error Correction not support ECM support ECM transmission Mode ECM If the other party s fax does not support ECM trans mission then the document is sent in the normal mode without error checking Errors occur frequently The phone line may be in Lower the transmission speed while sending or receiving poor condition or you may See the Advanced Send Fax have a poor connection dialog box page 8 5 and the Advanced Receive Fax dialog box page 8 8 The sending fax machine may The sending fax machine not be functioning properly usually determines the fax s quality Call the sender and have them make sure the top cover and scanning glass on their fax machine are clean Chapter 10 Troubleshooting 10 21 Problem Cause Solution Cannot receive a The MultiPASS may not be To receive faxes automatically fax automatically set to receive automatically the Receive mode must be Fax Only Fax Tel or Ans Machine mode The MultiPASS may have a Print out any document document stored in memory stored in memory See page 5 5 The MultiPass Desktop Check the In Box in the Manager may have Desktop Manager received the fax An error may have occured Check the LCD for an error during reception message See page 10 6 The sheet feeder may be Make sure paper is loaded empty in the sheet feeder The telephone line may not Make sure all phone line be connected proper
18. 2 m long You may not be using the Make sure you have correct printer driver selected the MultiPASS printer in your application You may not have the best Try selecting Coated Paper media type selected for the Media Type rather than Plain Paper See page 2 8 Previous software settings Make sure the MultiPASS may not be cleared was cleared of the previous software settings before the print job started See the application s documentation Printout does not Paper may not be loaded Make sure the paper is loaded match paper size and aligned correctly in and aligned correctly See the sheet feeder page 2 18 The application s page Make sure the paper size and size and margin settings margin set in your application may be incorrect are correct for the paper in the sheet feeder The selected printer driver Make sure you select the may be incorrect MultiPASS printer in your application The MultiPASS suspends The print head may have Stop your print operation print after every line is become too hot If this and wait several minutes to printed happens the MultiPASS may allow the unit to cool Then be slowing its print speed start your operation again at the end of each line to protect the print head Troubleshooting 10 14 Troubleshooting Chapter 10 Problem Cause Solution Print jobs vanish or you Another Windows application In the Preferences dialog box are printing garbage on your computer m
19. 3 ONE TOUCH SPEED DIAL FUNCTION BUTTONS B amp W FAX COPY LCD DISPLAY ALARM STOP START STOP CODED DIAL 10 REDIAL PAUSE DOCUMENT FEED LEVER NUMBER BUTTONS COLOR COPY 1 10 Introduction Chapter 1 B amp W FAX COPY button Use this button when sending faxes or making copies in black and white only For black and white scanning set the resolution from the MultiPASS Desktop Manager One touch Speed Dial Function buttons Use for one touch speed dialing entering user information printing documents stored in memory and cleaning the print head See page 1 11 for details STOP button Press to cancel sending receiving or any other operation ALARM light Flashes when an error occurs when the MultiPASS C5000 is out of paper or ink or when received faxes are stored in memory START COPY button Press to begin sending receiving copying or other operations or to select functions when registering information CODED DIAL button Press this button followed by a two digit code to dial a number that you have registered for coded speed dialing REDIAL PAUSE button Press to redial the last number that was dialed using the number buttons or to enter pauses between digits when dialing fax numbers Number buttons Use these buttons to enter numbers and names when registering information and to dial fax telephone numbers that are not registered for automatic dialing 5 6 7 8 9 10 11 4
20. A process by which you place fax or telephone numbers and names in the MultiPASS s memory for automatic dialing so that you can save time dialing frequently called destinations You register numbers using the Address Book in the MultiPASS Desktop Manager Regular dialing Pressing the individual numeric buttons to dial a fax or telephone number Remote receiving ID A two digit code that enables you to manually activate a fax using a telephone that is connected to the MultiPASS The default code is 25 Remote reception Activating a fax by answering a telephone that is connected to the MultiPASS but that is not located near the unit such as a cordless phone You need to dial a remote receiving ID number to start remote reception Resolution The measurement of a printer s quality expressed in dots per inch dpi Low resolution causes font characters and graphics to have a jagged appearance Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are represented by horizontal data and vertical data for example 720 360 dpi Rotary pulse A telephone dialing system where a dial is rotated to send pulses to the telephone switching system When you pulse dial you hear clicks When you touch tone dial the most common dialing system you hear tones RX See Receiving Sender ID Information printed at the top of a fax also called TTI or Transmit Terminal
21. Dispose of or store the BJ cartridge Lift the green lock lever on the cartridge holder Maintaining the MultiPASS C5000 9 14 Maintaining the MultiPASS C5000 Chapter 9 H Peel the protective foil off the new BJ cartridge s packaging and remove the cartridge H Lift off the orange cap from the cartridge s print head then remove the orange tape H Make sure the cartridge label faces you H Be careful not to touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side Slide the BJ cartridge straight into the cartridge holder Remove the protective material from the BJ cartridge Open the BJ cartridge package Chapter 9 Maintaining the MultiPASS C5000 9 15 H The BJ cartridge locks into position H Do not apply excessive force The MultiPASS C5000 cleans the print head and moves the cartridge holder to the home position on the right side of the unit N Be sure to set the paper thickness lever for the type of BJ cartridge you installed See page 2 15 for details Close the printer cover and press the CARTRIDGE button Make sure the cartridge is aligned against the back of the holder then lower the green lock lever Maintaining the MultiPASS C5000 9 16 Maintaining the MultiPASS C5000 Chapter 9 Replacing a BJ Tank in the BC 21e Color BJ Cartridge If you perform a print operation correctly but the output is blank portions are
22. correctly is inserted into the sheet feeder and the paper guide is adjusted correctly Troubleshooting 10 18 Troubleshooting Chapter 10 Problem Cause Solution Paper is loaded skewed Paper may not be stacked Make sure the stack of paper printing is skewed correctly in the sheet feeder is straight in the sheet feeder Make sure the right side of the stack of paper is aligned against the right side of the sheet feeder and the paper guide is aligned against the left side Make sure the paper exit path is clear Multiple sheets load Paper may not be stacked Make sure paper is installed into unit at the same correctly correctly in the sheet feeder time Sheets of paper may be Be sure to fan the stack of sticking together paper before placing it in the sheet feeder Too much paper may be Make sure the paper rest is stacked in the sheet feeder extended and the paper is stacked correctly in the sheet feeder Make sure the stack of paper does not exceed the limit mark If necessary remove a few sheets from the sheet feeder Do not stack more than approximately 100 sheets of plain paper in the sheet feeder Do not force the stack into the sheet feeder Different types of paper may Load just one type of paper be stacked in the sheet feeder Make sure you are loading paper that matches the specifications of this unit See Appendix A Specifications for details Transparencies or back The film may no
23. group SCANNING P 001 Press START COPY 02 CANON GROUP Choose the group you wish to send to DOCUMENT READY Feed the document Chapter 4 Sending Faxes With the MultiPASS C5000 4 7 H If there is no group registered under the one touch speed dialing button or the two digit code the LCD displays the NO TEL message Make sure you entered the correct number and that the group has been registered correctly to a speed dial code See page 3 20 H If you make a mistake when dialing press STOP You can then try again Redialing Manual To start dialing again just press REDIAL The MultiPASS C5000 redials the previous number you dialed with the numeric buttons Make sure the document is in the ADF Automatic The MultiPASS C5000 automatically redials if the first attempt at sending fails for example if the line is busy The unit redials twice and the time between redials is two minutes These are the default settings The LCD displays AUTO REDIAL and the transaction number while the MultiPASS C5000 is redialing If the MultiPASS C5000 fails to make a connection after the last redial it beeps The LCD displays BUSY NO SIGNAL try sending again later You can change the number of redials and the time between redials The redialing options are set in the Send Fax dialog box of the MultiPASS Desktop Manager see page 8 4 BUSY NO SIGNAL TX RX NO XXXX AUTO REDIAL Sending Faxes 4 8 Sending Faxes With
24. specify the number of copies and click OK Documents in Desktop Manager 7 4 Working With Documents in the Desktop Manager Chapter 7 Each job in the Out Box folder displays with a system assigned name A job remains in the Out Box folder until it is successfully processed or deleted You cannot rename a job in the Out Box folder or move the job to another folder You can select a job in the list to review information about that job in the status bar This information includes the name of the original document from which the job came as well as the reason the job failed if it did The Out Box folder displays the current status of each job While in the Out Box you can work with your jobs in the following ways H Stop an active job from PC faxing or printing H Send a PC fax that has been scheduled for sending later held or has failed H Print a job H Delete a job that is not active Job Status Each job in the Out Box folder is assigned a status H Active The active job is the job currently being PC faxed or printed using the Desktop Manager When an active fax job completes successfully it is automatically moved to the Sent Faxes folder or deleted based on whether you specified to delete after sending in the Send Fax dialog box When an active print job completes successfully it is automatically deleted H Queued A queued job is a job waiting to be PC faxed or printed Queued jobs are processed in chronologic
25. 101 H Bubble Jet Paper LC 301 water resistant H Fabric Sheet FS 101 H Back Print Film BF 102 H High Gloss Film HG 101 H CF 102 Transparencies See Chapter 2 Printing With the MultiPASS C5000 for details on Canon s Specialty Papers 1 4 Introduction Chapter 1 You can also purchase the optional Canon BC 22e Photo Kit which includes everything you need to produce photo realistic images H BC 22e Photo BJ Cartridge H SB 21 Ink Cartridge Storage Box H Canon High Resolution Paper HR 101 60 sheets Getting Help From Canon Canon Computer Systems Inc offers a full range of customer technical support options including H 24 hour 7 day a week toll free automated support for troubleshooting issues on most current products 1 800 423 2366 H Speak to a technician free of service charge currently Monday through Friday 8 00 A M to 10 00 P M EST and Saturday 12 00 P M to 6 00 P M EST excluding holidays for products still under warranty 1 757 413 2848 H Speak to a technician currently 24 99 during holidays and days hours not listed above regarding urgent product questions or for products no longer under warranty 1 800 423 2366 H E mail support via the Canon Computer Systems Inc Web site www ccsi canon com H 24 hour toll free Fax Retrieval System 1 800 526 4345 H 24 hour Bulletin Board Service 1 757 420 2000 Support program specifics subject to change without notice Refer to ind
26. 2 6 scanning 6 3 4 Q Quality faxes 4 13 15 Queued job 7 4 Quick color printing 2 12 R RAM 2 14 A 9 REC D IN FILE message 5 8 REC D IN MEMORY message 5 6 Receive conditions 8 8 Index I 7 Index I 8 Index Receive fax options 8 7 10 advanced 8 8 10 Receive Mode 5 1 5 5 10 8 7 B 1 Receiving documents 5 1 5 fax status 8 16 telephone calls 5 2 Receiving faxes 5 1 10 computer off 5 7 8 computer on 5 7 Fax Tel Mode A 12 MultiPASS Desktop Manager 5 7 8 telephone 5 3 4 Recommended graphics settings 2 10 REDIAL PAUSE button 1 9 10 Redialing 4 7 8 canceling 4 8 Reduction mode 6 12 option 8 7 sizes A 6 Region concealing 7 19 Registering while receiving 5 6 Registration card 1 5 Regular dialing 4 2 4 Remote option 8 10 Replacing BJ cartridge 9 11 5 BJ tank 9 16 18 Report reference fax A 6 Reports automatic 8 4 receive 8 8 Resend option 8 6 Resending fax 4 8 Resolution printing A 1 scanning A 7 setting 4 13 15 RESOLUTION buttons 1 9 4 14 15 Responding to calls 5 9 10 RESUME button 1 11 Retry status 7 5 Ribbon cable 2 15 9 3 9 12 9 16 Ring patterns 5 9 time 8 9 tone 8 9 ROLLER CLEANING function B 1 Round shaft 2 15 9 12 9 16 Routine maintenance 9 3 RX MODE function B 1 S Safety instructions 1 5 6 SB 21 Ink Cartridge Storage Box 1 2 1 4 Scan folder 3 7 image size A 9 mode 6 5 resolutio
27. A 1 The print head may need Clean the print head to be cleaned see page 9 8 The sending party may be Make a copy on your having a problem MultiPASS If the image is OK then your MultiPASS is operating properly Contact the other party and have them check their machine Error correction ECM Make sure Error correction may be disabled ECM is set to on in the Advanced Receive fax dialog box of the Desktop Manager Faxes do not print The BJ cartridge may not Be sure to remove the orange be installed correctly tape from the BJ cartridge before you install it in the MultiPASS see page 9 14 Make sure the BJ cartridge is installed correctly see page 9 11 The print head may need Clean the print head several cleaning times see page 9 8 The BJ cartridge may need Try another BJ cartridge to be replaced Fax images print blotched The telephone lines may ECM sending receiving should or uneven be in poor condition or eliminate such problems you may have a bad However if the telephone connection lines are in poor condition you may have to try again The other party s fax may Remember the sending fax have a problem usually determines document quality Be sure the other party s top cover and scanning glass are clean Chapter 10 Troubleshooting 10 23 Telephone Problems Problem Cause Solution You cannot dial The telephone line may Be sure the telephone line is not be connected proper
28. AREA 7 2 Working With Documents in the Desktop Manager Chapter 7 Managing Your Documents in the Desktop Manager Once you send a PC fax receive a fax or scan an image the resulting document is available in the Desktop Manager You can perform a variety of tasks with and on your documents as described in this chapter Selecting Documents in the Desktop Manager To work with a document you select it in the open folder Simply click the document name in the list Printing a Document in the Desktop Manager You can print a document from any folder in the Desktop Manager H Click the document you want to print Then on the File menu click Print OR H Drag the document to the Print button on the command bar Select the document Chapter 7 Working With Documents in the Desktop Manager 7 3 H A copy of the document to be printed is sent to the Out Box folder The job is assigned a unique name When printing is complete the copy is automatically deleted from the Out Box folder N Annotations will not be printed To print a document with annotations you must print from the Viewer See page 7 11 for details on Annotating a Document Working With Jobs in the Out Box Folder For each PC fax you send fax you receive or document you print in the Desktop Manager a job is created in the Out Box folder The job currently being processed the active job displays at the top of the list In the Print dialog box
29. Align Left Align Right Align Top or Align Bottom on the toolbar Editing an Existing Cover Page You can edit any existing cover page to change the variable fields placed on it You can add move or remove fields or adjust the existing fields To edit an existing cover page H With the Cover Page Designer open click Open on the File menu or toolbar H In the Open Cover Page Template dialog box specify the name of the cover page you want to edit and click OK H In the layout area make the appropriate changes H Save your changes Chapter 4 Sending Faxes With the MultiPASS C5000 4 29 To save the changes under the same name H Click Save on the File menu or toolbar To save the changes under a different name H On the File menu click Save As In the Save Cover Page Template dialog box specify the name of the cover page and click OK This retains the opened cover page under its original name To rename the originally opened cover page H On the File menu click Rename In the Rename dialog box specify the new name and click OK Deleting a Cover Page You can delete a cover page that you no longer need You do not need to open the cover page to delete it H With the Cover Page Designer open on the File menu click Delete H In the Delete Cover Page Template dialog box click the name of the cover page you want to delete Then click OK Printing a Fax Cover Page You can print a cover page to produ
30. COPY button is used only for making color copies it is inoperative when sending faxes B amp W FAX COPY Chapter 4 Sending Faxes With the MultiPASS C5000 4 15 H The LCD shows the current resolution H Press B amp W FAX COPY once or twice more to display the resolution you want FAX STANDARD FAX FINE or FAX PHOTO H After about five seconds the LCD returns to Standby mode Setting the Contrast Contrast is the difference in brightness between the lightest and darkest parts of a printed document You can adjust the contrast the MultiPASS C5000 uses for sending faxes Darker Standard or Lighter through the Advanced Send Fax dialog box in the MultiPASS Desktop Manager See page 8 5 for details Standard is the default and is adequate for most documents To darken a light original choose Darker to lighten a dark original use Lighter 12 11 97 FaxTel FAX PHOTO FAX FINE FAX STANDARD Press the B amp W FAX COPY button again FAX STANDARD Press the B amp W FAX COPY button Sending Faxes 4 16 Sending Faxes With the MultiPASS C5000 Chapter 4 Sending PC Faxes You can create and send a PC fax from any Windows application that supports printing or you can create a fax in the MultiPASS Desktop Manager You can PC fax the document immediately send it at a specific time or hold it in the Out Box to be sent at a future time Sending a PC Fax From a Windows Application H Open the Windows application
31. Documents in the Desktop Manager Chapter 7 Renaming a Document or Folder You can rename a user defined folder or a document at any time Folder names must be unique within the Desktop Manager Document names must be unique within a folder Whenever you attempt to rename a folder or document the system verifies whether the new name is unique In the event of a conflict the system alerts you of the conflict A folder or document name can contain blank spaces H To rename a document click the document Then on the File menu click Rename In the Rename dialog box enter the new name and then click OK H To rename a folder simply click the folder name and enter the new name in the highlighted rectangle Deleting a Document or Folder You can delete a document or user defined folder when it is no longer needed When deleting a document you can delete the document permanently which removes the document from the Desktop Manager immediately You can also move it to the Trash folder where it is stored until you later decide you want to delete it permanently or empty the Trash folder When deleting a folder you must first delete all documents from the folder You can delete only user defined folders H To delete a document permanently open the folder with the document you want to delete and click the document Then on the Edit menu click Delete H To delete a folder delete all documents from the folder you want to delete T
32. H If you hear a slow beep or silence another fax is trying to send you a document Press START COPY Your MultiPASS C5000 begins receiving the document H Hang up the telephone after the MultiPASS C5000 displays RECEIVE If you don t hang up the MultiPASS C5000 beeps intermittently for a few seconds after you receive the document To disable the beeping turn off the Off Hook Alarm option in the Advanced Send Fax dialog box See page 8 5 for details Using the Telephone to Receive a Fax If you have a telephone connected to the MultiPASS C5000 you can start receiving a document manually by entering a two digit ID code from the phone This is particularly convenient if you are using a cordless phone and you answer the phone away from the MultiPASS C5000 To use this feature the telephone must be plugged into the telephone jack of the MultiPASS C5000 see your Quick Start Guide for details The Remote Receive option must be enabled in the Advanced Receive Fax dialog box The default is enabled For details see page 8 8 Receiving Faxes 5 4 Receiving Faxes Chapter 5 Use the telephone to receive manual calls as follows 1 When you answer a call and hear a long beep or silence a fax is being sent 2 Enter the two digit ID code on your telephone the default code is 25 Wait for five seconds then hang up The MultiPASS C5000 then begins receiving the document N If you have an answering machine connected to
33. MultiPASS C5000 6 9 Scanning From a Windows Application You can use the MultiPASS C5000 to scan documents directly into a Windows application that supports a TWAIN interface such as Adobe PageMaker Some applications allow multiple page scans while others do not If you are unsure whether your Windows application supports this feature refer to your user documentation for the application The following instructions summarize the procedures for scanning an image For specific information about scanning with your Windows application refer to the user documentation for the application H Place the document face down in the ADF H Normally you select Acquire and then Select Source from the File menu Now you select the MultiPASS H Then you select Acquire and then Image H For information on the scan options see page 6 5 The scanned image appears in your application In the ScanGear window specify the scan options and then click Preview or Scan In your Windows application specify the MultiPASS as the scan device Feed the document Scanning and Copying 6 10 Scanning and Copying With the MultiPASS C5000 Chapter 6 Copying Documents Using the Operator Panel One of the convenient features of the MultiPASS C5000 is its ability to make high quality copies You can make up to 99 copies of one document at a time N H It s a good idea to use the optional BC 20 Black BJ Cartridge when you make black
34. PAPER The size of the paper Set the correct paper in the sheet feeder and size in the Receive Fax that specified in the dialog box of the MultiPASS setup are Setup Options in the different MultiPASS Desktop Manager see page 8 7 The sheet feeder is Add paper to the sheet empty or paper is feeder or check for a jammed jam Then try to print again CHECK PRINTER There may be an Check for a paper clip obstruction that is not paper jam or the plastic allowing the cartridge orange cap off the BJ mechanism to move cartridge Press STOP right or left and try your operation again The BJ cartridge may be Press STOP Reinstall defective the cartridge and try your operation again In either case if the error does not clear try unplugging the unit Wait several minutes then plug it back in Also try installing a new BJ cartridge CLEAR PAPER JAM There is a paper jam Remove any paper from or the sheet feeder is the sheet feeder Clear empty the paper jam see page 10 5 Then reload paper in the sheet feeder Press RESUME or STOP COMMUNICATING You tried to send a fax Wait until the fax is PLEASE WAIT using Manual mode sent or use memory when the MultiPASS sending was already sending a fax from memory DIALING The MultiPASS is Press STOP if you dialing the receiving want to cancel the fax machine transmission Chapter 10 Troubleshooting 10 7 10 8 Troubleshooting Cha
35. Print Film becomes curled follow these steps to uncurl it H Do not roll the film too tight H The film and paper rolled together should be about one inch 2 5 cm in diameter Roll the film and paper up in the direction opposite the curl Cover the nonglossy side of the film with a sheet of plain paper Printing Chapter 2 Printing With the MultiPASS C5000 2 29 H You may want to fasten the roll with a small piece of tape High Resolution Paper HR 101 Using the Paper Output Guides The output tray on your MultiPASS C5000 is equipped with paper output guides When using the optional BC 22e Photo BJ Cartridge or BC 29F Neon BJ Cartridge to print on Canon s High Resolution Paper HR 101 lift the paper output guides on both sides of the output tray These guides help support the document as it exits the MultiPASS C5000 The guides keep the sheet from sagging as it exits and pulling through the unit which can lead to poor print quality H Lift both paper output guides until they are vertical Always lift both output guides Keep the film rolled up for about five minutes 2 30 Printing With the MultiPASS C5000 Chapter 2 H When the output guides are raised the output tray can hold a maximum of 20 sheets H When you finish using the BC 22e Photo or BC 29F Neon BJ Cartridge with High Resolution Paper lower the output guides to their original position H Always lower the paper guides when using the MultiPAS
36. TO 20 SHEETS OPERATOR PANEL USE TO CONTROL THE MultiPASS C5000 SHEET FEEDER HOLDS 100 SHEETS OF PLAIN PAPER OUTPUT TRAY HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C5000 PAPER OUTPUT GUIDES HOLD HIGH RESOLUTION PAPER WHEN USING THE BC 22e PHOTO BJ CARTRIDGE OUTPUT TRAY EXTENSION HOLDS PRINTED DOCUMENTS AS THEY EXIT THE MultiPASS C5000 DOCUMENT SUPPORT HOLDS SCANNED DOCUMENTS AS THEY EXIT THE MultiPASS C5000 PAPER REST SUPPORTS PAPER STACKED IN THE SHEET FEEDER Back View Inside the Printer Area 1 8 Introduction Chapter 1 LINE JACK TELEPHONE ANSWERING MACHINE JACK PARALLEL CABLE CONNECTOR MANUAL FEED SLOT POWER CORD CONNECTOR PAPER THICKNESS LEVER CARTRIDGE HOLDER PRINTER COVER Chapter 1 Introduction 1 9 Introduction Using the Operator Panel This section presents a brief description of the operator panel on the MultiPASS C5000 Document feed lever Set this lever to the left for automatic feed or to the right for manual document feed COLOR COPY button Use this button to change the resolution when making color copies using the operator panel This button is in operative for fax transmissions For color scanning change the resolution from Pagis for MultiPASS LCD display Displays messages and prompts during operation Displays selections text numbers and names when registering information 9 11 3 4 5 6 7 8 1 1 2 2
37. The document may not Remove the document stack have been fed correctly it and feed it into the unit into the MultiPASS correctly see page 1 14 Make sure the operator panel is closed Troubleshooting 10 20 Troubleshooting Chapter 10 Problem Cause Solution Cannot send a The one touch or coded Check the one touch or coded document continued speed dialing number you speed dialing button and be used may not be registered sure it is registered correctly for the feature you want to use The other party s fax may be Call the other party and ask out of paper them to make sure paper is installed There may be other documents Allow time for the current being sent from memory document to finish sending The telephone line may not Make sure there is a dial tone be working properly when you lift the telephone If not contact the local telephone company The receiving fax machine may Make sure the receiving fax not be a G3 fax machine machine is compatible with the MultiPASS which is a G3 fax machine Images on faxes The receiving fax machine may Check the MultiPASS by received from the not be working properly making a copy If the copy is MultiPASS are clear the problem may be in spotted or dirty the receiving fax machine The document may not be Remove the document and properly inserted in the feed it correctly into the ADF ADF See page 1 14 Cannot send or receive The other party
38. You can change the order of the list based on the column titles for the list For example you can sort the list based on the fax number To change the order of the Address Book entries click the appropriate column title CLICK HERE TO SORT BY COMPANY NAME 3 12 Using the MultiPASS Desktop Manager Chapter 3 Adding and Editing an Individual Entry When setting up an individual Address Book entry you must specify the contact s first and last names and fax number Optionally if you want the information available for a fax cover page you can provide the contact s phone number title company address and any comments To add an individual entry click the New Individual button on the toolbar To edit an individual select the Address Book entry and click the Edit button Chapter 3 Using the MultiPASS Desktop Manager 3 13 MultiPASS Desktop Manager Enter the appropriate information H You must type at least a First Name or Last Name and a Phone or Fax number before you can click Add H You can enter 20 characters in the First and Last Name text boxes 40 characters in the Company Name text boxes and 32 characters in the Phone and Fax Number text boxes H You can use the following Characters Activity 0 to 9 Dialing digits p Pause 2 seconds P Last pause 10 seconds at end of number only Space Display only characters space cannot be used at the beginning of a number H Be sure to inc
39. a photograph Use this paper with the BC 22e Photo BJ Cartridge to produce photo realistic prints from your printer Select Glossy Paper in the printer driver when you have this paper loaded High Resolution Paper The Canon High Resolution Paper HR 101 is designed to produce photo realistic quality output with sharp and vivid graphics For best results use the optional BC 22e Photo BJ Cartridge to produce images comparable to your favorite photographs T Shirt Transfers Use Canon s popular T Shirt Transfers TR 101 to create and personalize T shirts sweatshirts aprons tablecloths napkins tote bags and anything else your imagination allows Use on any cotton or cotton poly blend fabric Your image is printed in mirror image when you use T Shirt Transfer mode through the MultiPASS printer driver for Windows so when you iron it onto the T shirt the image is viewed correctly Greeting Cards Get the most out of your Canon Creative or other card making software with Canon Greeting Cards GC 101 These cards give your unique personalized cards the look and feel of professional cards You can create cards invitations announcements and more Chapter 2 Printing With the MultiPASS C5000 2 3 Printing Bubble Jet Paper water resistant The Canon Bubble Jet Paper LC 301 has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces making it a good choice for damp or
40. and special codes which may cause a fax error C Power Requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only Do not connect this unit to an outlet or power line shared with other appliances that cause electrical noise Air conditioners electric typewriters copiers and machines of this sort generate noise which often interferes with communications equipment and the sending and receiving of documents CONNECTION OF THE EQUIPMENT This equipment complies with Part 68 of the FCC rules On the rear panel of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment If requested this information must be given to the telephone company This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs iv IN CASE OF EQUIPMENT MALFUNCTION Should any malfunction occur which cannot be corrected by the procedures described in this User s Manual disconnect the equipment from the telephone line or unplug the power cord The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved Users should contact Canon Authorized Service Facilities for servicing of equipment Information regarding Authorized Service Facility locations can be obtained by calling the Canon Computer Systems Cu
41. and white copies H Make sure the optional BC 22e Photo Color BJ Cartridge is not installed in the MultiPASS C5000 when you are making copies H Place the document face down in the ADF The LCD displays these messages H The display shows the size of the copy the default is 100 and the number of copies the default is 1 COPY 100 01 Press START COPY DOCUMENT READY FAX FINE MEMORY USED 0 Feed the document Chapter 6 Scanning and Copying With the MultiPASS C5000 6 11 H To change the copying resolution for color copying press the COLOR COPY button H To change the copying resolution for black and white copying press the B amp W FAX COPY button N H When copying in color Use COLOR FINE resolution for 360 x 360 dpi this results in a much better quality reproduction but takes longer than other settings Use COLOR DRAFT resolution for 180 x 360 dpi Use COLOR SNAPSHOT when scanning photos that are less wide than a letter size page H When copying in black and white Use B amp W FINE resolution for copying most text documents Use B amp W PHOTO resolution when copying documents that contain photographs This scans areas of the document that contain photos with 256 levels of gray and results in a much better reproduction of the photograph H You cannot use the BC 22e Photo Color BJ Cartridge nor the BC 29F Neon BJ Cartridge for making copies These cartridges are only to be used
42. company You can set the MultiPASS C5000 for the following ring patterns H Normal ring Ring type of normal telephone line Recommended for voice calls H Double ring Two short rings at regular intervals Recommended for fax calls H Triple ring Short short long at regular intervals H Triple ring Short long short at regular intervals H Other ring type Patterns other than those described above You set the DRPD Switch Options in the Advanced Receive Fax dialog box see page 8 10 for details You must set all DRPD ring numbers in the MultiPASS C5000 You select the ring pattern and then specify whether the pattern is for telephone calls faxes or both fax tel switching See the next section for details Receiving Faxes 5 10 Receiving Faxes Chapter 5 How DRPD Responds to Calls When there is an incoming call the MultiPASS C5000 checks the incoming ring pattern and determines the type of pattern being received The MultiPASS C5000 may require up to 10 seconds to determine the pattern type During this time any telephone device connected to the MultiPASS C5000 will not ring if Silent Receive is enabled After the pattern is detected the MultiPASS C5000 reacts according to how you registered the setting Incoming Call Incoming Call Your Setting From Fax From Telephone Fax Receives the fax document Answers as a fax without ringing machine Tel Rings to alert you to pick Rings to alert you to pick up th
43. contact s name must be titled as the name H You see this screen To import addresses from a text file click on the Import button 3 16 Using the MultiPASS Desktop Manager Chapter 3 H In the Assign Field Names dialog box the address information is listed in columns with a column title that identifies the type of information within the column The button above the column titles enables you to reassign the column titles where necessary H To remove a field name from the column heading drag the column heading text off the dialog box H To assign the correct name drag the titled button to the column title H When the appropriate names appear at the top of each column click Import Click Import Assign the appropriate name to each column as the title In the Import Address Book dialog box specify the location and filename to import Then click OK Chapter 3 Using the MultiPASS Desktop Manager 3 17 MultiPASS Desktop Manager Exporting the Address Book You can export the Address Book from the MultiPASS Desktop Manager to an ASCII text file The address information can be separated by either commas or tabs If you choose to have the address information separated by commas the text file extension is CSV If you choose to have the address information in the text file separated by tabs the text file extension is TXT H You see this screen H In the Assign Field Names dialog box the address informa
44. coverage for each color BC 29F Neon BJ Cartridge optional Print head 64 nozzles for black 24 nozzles each for cyan magenta yellow Ink colors Flourescent magenta yellow normal cyan black Cartridge yield Approx 100 pages cartridge at 7 5 coverage for each color A 4 Specifications Appendix A Specifications Facsimile Applicable line Public switched telephone network Compatibility G3 Data compression system MH MR MMR ECM MMR Modem type Fax modem Modem speed 14400 9600 7200 4800 2400 bps Automatic fallback Transmission speed Approx 6 seconds page at 14 4 Kbps ECM MMR transmitting from memory Transmission reception memory 672 KB DRAM MR storage Up to 42 pages Up to 20 documents LCD displays memory used Uses direct transmission when memory full Automatic Document Feeder ADF 20 pages letter size based on 20 lb paper 10 pages legal size Fax resolution Fine mode 203 pels in 196 lines in 8 pels mm 7 7 lines mm Standard mode 203 pels in 98 lines in 8 pels mm 3 85 lines mm Fax printing speed Approx 4 pages minute Based on the CCITT 1 Chart Standard mode Appendix A Specifications A 5 Dialing Automatic dialing One touch speed dialing 6 locations Coded speed dialing 50 locations Group dialing 55 locations Manual dialing with numeric buttons Automatic redialing including error redialing Redial times 1 10 Redial interval 2 99 min Manual r
45. documents H Address Book Displays the names fax numbers and phone numbers for your business and personal contacts You can adjust the width of the work area using the mouse pointer to move the border between the work area and folders list Command Bar The command bar contains command icons which enable you to perform a variety of tasks VIEWER DISPLAYS THE SELECTED ITEM E MAIL FAX SENDS A PC FAX TO A NUMBER YOU SELECT PRINT PRINTS THE SELECTED DOCUMENT PHONE DISPLAYS IF A TELEPHONE IS ATTACHED TO THE MultiPASS C5000 SAVE AS SAVES THE SELECTED ITEM Chapter 3 Using the MultiPASS Desktop Manager 3 5 MultiPASS Desktop Manager You can use the command icons as follows H Drag a document to the command icon For example you can drag a document to the Print command icon to start printing the document The command icon signals its acceptance of the item by lighting up If a document is dragged to a command icon that cannot perform the task the mouse pointer displays as a no entry icon a red circle with a diagonal bar drawn through it H Click a document and then click the command icon This method activates the command for the selected document as though the item had been dragged to the command icon Status Line The status line displays information about the selected folder or document such as the name of the folder or document and its creation date You cannot edit this information I
46. extended Fan the paper Chapter 1 Introduction 1 13 H Align the edge of the paper with the right edge of the sheet feeder H Secure the stack with the paper guide Preparing Documents for Faxing Copying or Scanning You can use the MultiPASS C5000 to fax copy or scan documents that are printed on standard letter legal or A4 size paper Follow these guidelines to prepare your documents H Do not attempt to feed the following types of documents into the MultiPASS C5000 wrinkled or creased paper curled or rolled paper torn paper carbon paper or carbon backed paper coated paper onion skin or thin paper Slide the stack of paper into the sheet feeder until it stops Introduction 1 14 Introduction Chapter 1 H Remove all staples paper clips and the like before feeding the document H Make sure any glue ink or correction fluid on the paper is completely dry before feeding the document H Make a photocopy of any document that will not feed into the MultiPASS C5000 You can then feed the copy H Do not feed documents with pages that are different sizes or of different thicknesses Loading the Document You can load up to 20 letter or A4 size sheets and up to 10 legal size sheets at a time into the Automatic Document Feeder ADF H For a multiple page document fan the sheets and tap the document on a flat surface to even the stack Stack your documents Chapter 1
47. for printing color documents from your computer B amp W PHOTO B amp W TEXT COLOR SNAPSHOT COLOR DRAFT COLOR FINE Change the resolution if necessary Scanning and Copying 6 12 Scanning and Copying With the MultiPASS C5000 Chapter 6 H To reduce the size of the copies use the lt and gt buttons to select the reduction percentage you want 70 80 90 or 100 H To make multiple copies use the number buttons to enter the number of copies up to 99 H To stop copying at any time press STOP You may need to lift the operator panel to remove the document see page 10 3 for details H If an error occurs and the LCD displays START AGAIN reload the document and start copying again N If the LCD displays MEMORY FULL while making multiple copies of a document do not use the multiple copy feature for copying the document Make single copies of the document instead as many times as required You may be able to make multiple copies if you first print out any faxes that are stored in memory see page 5 5 COPY Press START COPY COPY 100 02 Enter the number of copies COPY 80 01 Select Reduction mode if necessary Chapter 6 Scanning and Copying With the MultiPASS C5000 6 13 Copying Documents Using Pagis You can copy documents in color or in black and white using Pagis for MultiPASS You can select the Copy option from the Pagis toolbar You can also select Pagis for MultiPAS
48. graphics you want included on your cover page You then position the variable fields in the appropriate locations on the background For example for your background you may want to include heading text that provides your company name and address information labels for the variables fields such as To and From and one or more graphics that may represent your company logo or your signature The background you plan to use with the Cover Page Designer must be black and white and must be saved in a TIFF file format The following instructions provide the recommended procedure for preparing a cover page background Using the recommended procedures you process a document created by a word processing application as a held fax Once the document is in the Desktop Manager you export the document to save it in a TIFF file format The TIFF file can then be used as the background for a new cover page H In a word processing application such as Word for Windows create a full page black and white document that includes the desired features of your background heading text field labels and any graphics or pictures H When you have completed the document print the document using the Canon MultiPASS C5000 Fax driver To do so click the Print command In the Print dialog box select Canon MultiPASS C5000 Fax as the printer and click the command to print usually OK or Print H In the Send Fax dialog box enter any name and fax number as t
49. in the other system defined folders are listed in order of date and time You cannot change the displayed order of the list in a system defined folder However you can change the order of the listed documents in the user defined folders Typically documents in user defined folders are sorted alphabetically by name You can sort the documents based on criteria corresponding to the column labels displayed at the top of the list such as type name number of pages size and date Sorting by page size or date and time displays the documents with the largest document or most current document last The list continues to display in the order you chose each time you open the folder To change the order of the list click the title of the appropriate column at the top of the list Setting Up the Address Book You set up the Address Book to create an easily accessible list of names and fax and or phone numbers for your business and personal contacts You use the entries in the Address Book to H Send a PC fax H Assign one touch speed dialing H Assign coded speed dialing H Assign group dialing 3 10 Using the MultiPASS Desktop Manager Chapter 3 To display the Address Book select Tools from the Desktop Manager menu bar Now click Address Book The MultiPASS Desktop Manager displays the Address Book window H Address Book Entries Address Book entries are listed by row The columns indicate the Address Book entry type individua
50. manual sending you Use regular dialing entered a speed dialing number that is assigned to a group PHOTO INK USED The BC 22e Photo BJ You must change this Cartridge is installed cartridge to copy or in the MultiPASS receive a fax PLEASE WAIT The MultiPASS is Wait until the date and warming up Receive Mode appear in the LCD display then begin PUT IN CARTRIDGE The BJ cartridge is Make sure the BJ not properly installed cartridge is installed correctly and the green lock lever is down Troubleshooting Message Error Code Cause Action REC PAPER JAM 009 The MultiPASS C5000 Add paper or clear the has no paper in its sheet jam then press STOP feeder or has a paper If a document was jam received in memory the unit will automa tically print it from memory RECEIVED IN FILE The computer was Turn the computer on off and a document to upload the file to the was received in the Desktop Manager or memory of the press FUNCTION then MultiPASS select FILE PRINT from the menu to print the document REC D IN MEMORY The paper or ink ran out Add paper to the sheet or a paper jam occurred feeder change the so the MultiPASS BJ cartridge or clear received the document the paper jam Press in memory STOP to clear the error message The MultiPASS automatically prints the document stored in memory START AGAIN An error has occurred Start the procedure in the
51. paper in the sheet feeder to load it automatically or you can manually feed one sheet at a time through the manual feed slot You can place approximately 100 sheets of plain paper 20 lb or 75 g m2 in the sheet feeder at a time You can stack approximately 50 sheets of transparency film or 10 sheets of back print film in the sheet feeder However these special media may not advance correctly under unusual environmental conditions such as extreme temperatures or humidity If you have trouble with special papers becoming skewed or feeding multiple sheets do not stack them in the sheet feeder Load them one sheet at a time Automatically Feeding Paper H Center for color BJ cartridges H Left for black BJ cartridges Set the paper thickness lever Printing Chapter 2 Printing With the MultiPASS C5000 2 19 H For best results fan the paper before loading it H Always fan a stack of paper along the edge that will feed into the printer first Fan the paper Pull the paper support up until it stops 2 20 Printing With the MultiPASS C5000 Chapter 2 H Align the edge of the paper with the right edge of the sheet feeder H Secure the stack with the paper guide H Start your print operation Auto Feed Guidelines When automatically feeding stacks of paper follow these guidelines H Do not leave paper stacked in the printer for long periods of time longer sheets of paper may become bent or curled over time Th
52. receive a fax H Answering Machine Mode Options You select this option to set the MultiPASS C5000 to automatically switch to fax receive mode if your telephone caller does not speak within the specified amount of time You can set the number of seconds 1 99 the MultiPASS C5000 will wait before switching to fax receiving mode if the telephone caller does not speak H Remote You select the Receive option so that you can receive a fax by pressing an ID code on the telephone attached to the MultiPASS C5000 You assign a remote Identification Number 00 99 that signals the MultiPASS C5000 to receive the fax The default number is 25 H DRPD Switch Options If you select DRPD for the Receive Mode you need to set up the Ring Pattern Action Fax ID and Fax Number See the DPRD description starting on page 5 9 for complete details on how these settings work with your MultiPASS C5000 Chapter 8 Setup and Other Utilities in the Desktop Manager 8 11 Setting Up Speed Dial Assignments On the Speed Dial tab you can set up fax numbers for speed dialing with the MultiPASS C5000 You use the fax recipients set up in your Address Book and assign the desired individual recipients to speed dial codes If the recipient has not yet been set up in the Address Book you can add the recipient while creating speed dial assignments You can also set up a group speed dial by assigning two or more individual speed dial assignments to a single speed dial a
53. removed so that you can reinstall the MultiPASS Desktop Manager at a later time and continue to use your data files H MPASS directory H Data folders and files such as Fax Log and Address Book H System files shared with other applications To uninstall the Desktop Manager 1 Close the MultiPASS Desktop Manager and all MultiPASS related utilities such as the Cover Page Designer 2 Close the MultiPASS Background see page 8 17 3 On the Windows desktop click Start and then point to Programs 4 From the Programs menu point to Canon MultiPASS C5000 and then click MultiPASS Uninstaller 5 Follow the on screen instructions n Be sure to restart your computer after uninstalling the Desktop Manager and before reinstalling Setup and Utilities Desktop Manager 8 22 Setup and Other Utilities in the Desktop Manager Chapter 8 H To remove the printer driver 1 On the Windows desktop click Start and then point to Settings 2 On the Settings menu click Printers 3 In the Printers dialog box click the Canon MultiPASS C5000 Printer icon and press the Delete key Repeat this step for the Canon MultiPASS C5000 Fax icon Chapter 9 Maintaining the MultiPASS C5000 9 1 Maintaining the MultiPASS C5000 This chapter describes the routine maintenance required for your MultiPASS C5000 It includes H MultiPASS C5000 guidelines H Routine maintenance H Cleaning inside the MultiPASS C5000 H
54. scanned into memory When scanning a multipage document the unit calls the other party after the first page is scanned Once connection is made the MultiPASS C5000 begins to transmit the information while the remaining pages are being scanned This is called Memory Sending Regular Dialing H Place the document face down in the Automatic Document Feeder ADF See page 1 14 H The LCD display shows how much of the unit s memory is in use then displays the current resolution and then the message DOCUMENT READY H Change the resolution if necessary See page 4 13 H Use the numeric buttons to dial the number TEL 555 7899 Dial the other party s fax number DOCUMENT READY FAX STANDARD MEMORY USED 0 Feed the document Chapter 4 Sending Faxes With the MultiPASS C5000 4 3 The MultiPASS C5000 begins scanning the document and dials the number H After a few seconds the display shows the transaction number for the fax This is a unique number the MultiPASS C5000 assigns to the document and uses to identify the document in transaction reports The display continues to show these displays in order while the fax is being sent H When the document has been sent successfully the display shows this message TRANSMITTING OK TEL 11234567899 CALLING SCANNING P 001 TX RX NO 0001 TX Press START COPY Sending Faxes 4 4 Sending Faxes With the MultiPASS C5000 Chapter 4 The MultiPASS C5
55. selected field to a new location H To delete a field select the field and click Delete on the Edit menu or press the Delete key Chapter 4 Sending Faxes With the MultiPASS C5000 4 27 Resizing a Field With the exception of the Memo field most of the variable fields consist of a single line of text If the variable information to be placed in the field is longer than the field size the text does not automatically wrap onto a next line The text is truncated to fit the length of the field For this reason you may want to resize a field to ensure the full line of text is visible on the cover page for the fax Because the Memo field typically contains multiple lines of information this variable field does provide automatic text wrapping However make sure the size of the Memo field is large enough to accommodate the length of memo text that you may enter in the Send Fax dialog box If the Memo field is not large enough not all the lines of a memo text may be visible when the fax cover page is sent To resize the field click the field and drag any sizing handle Changing the text attributes Once you have placed fields in the layout area you can change the font and font size for the text to be displayed in the field You can also choose a text style bold italic underline If you have multiple fields to which you want to assign the same attributes you can select the fields together and make the change to all the selected fields Yo
56. the MultiPASS C5000 Chapter 4 To Cancel Automatic Redialing To cancel automatic redialing press the STOP button However you cannot cancel redialing while the LCD displays AUTO REDIAL the unit is waiting to redial In this case wait until dialing begins and then press STOP to cancel redialing The MultiPASS C5000 asks you to confirm To cancel the redialing press The MultiPASS C5000 beeps and the LCD displays The unit then prints an error report Resending a Fax After an Error If you get an error while sending a fax from memory the MultiPASS C5000 can resend it to the same destination without having to rescan it To do this the On Error Resend option must be set in the Advanced Send Fax dialog box of the MultiPASS Desktop Manager See page 8 5 for details You can also set how much of the fax is sent again H The pages following the page on which the error occurred ERROR PAGES H The first page of the document and the pages following that on which the error occurred ERROR amp FIRST PAGES H The entire document ALL PAGES N The fax is erased from memory after it is successfully sent or after the resending fails PRINTING REPORT TX RX NO XXXX TX RX CANCELLED CANCEL YES NO Chapter 4 Sending Faxes With the MultiPASS C5000 4 9 Manual Sending If you would like to speak with the other party before sending a fax to them you may do so this is called manual sending To use manual sending
57. the current font font size and text attributes used Only the variable fields that display in the variables bin or on the Insert menu are available for you to use on your cover page You cannot add or delete a field to or from the existing set You cannot use a single field more than once on a cover page Save your cover page Add variable fields Sending Faxes 4 26 Sending Faxes With the MultiPASS C5000 Chapter 4 To insert a field H Drag a field from the variables bin to the desired location in the layout area H On the Insert menu click the field you want to insert Then position the cursor at the desired location in the layout area and click to place the field Adjusting the Appearance of the Fields Once you have placed the desired variable fields into the layout area you can adjust the appearance of any field You can resize move or delete a field When you delete a field the field is removed from the layout area and returned to the variables bin Additionally you can set the text attributes for a field and align two or more fields on the right left top or bottom Text attribute changes are reflected in the sample text shown in the field H To select a field in the layout area To select a single field click the field To select more than one field hold down the Ctrl key and click the desired fields To select all fields on the Edit menu click Select All H To move a field drag the
58. the receiving antenna G Increase the separation between the equipment and receiver G Connect the equipment into an outlet on a circuit different from that to which the receiver is connected G Consult the dealer or an experienced radio TV technician for help The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual To automatically enter this information into your MultiPASS C5000 follow the instructions in your Quick Start Guide v USERS IN CANADA PRE INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A Location Supply a suitable table cabinet or desk See Appendix A for the unit s dimensions and weight B Order Information 1 Provide only a single line to touch tone or rotary telephone set terminated with a standard 4 pin modular phone plug Touch tone is recommended if available in your area 2 Order an RJ11 C modular jack USOC code which should be installed by the phone company If the RJ11 C jack is not present installation cannot occ
59. to four custom print settings Specifying Your Printing Options Be sure to use your on line help to find out about the settings available for each printing option H To move between the Windows tabs click on any of the tabs H To select the settings and exit click the OK button H To cancel your setting selections on a tab click the Cancel button H To save your settings without exiting click the Apply button H To access the Help file click on the Help button H When you move the mouse cursor over one of the printing options a help message appears at the bottom of the tab ENABLE OR DISABLE SETUP ANALYZER SAVE YOUR CUSTOM PRINT SETTINGS 2 10 Printing With the MultiPASS C5000 Chapter 2 Recommended Graphics Settings You can select the following printing options from the Graphics tab to achieve the specified results Driver settings To achieve Print Quality Color Model Results Fastest B amp W Draft Monochrome Uses less ink Output output possible 180 180 dpi quality is draft Fast letter quality Standard Monochrome Slightly slower than output 360 360 dpi draft Quality is standard Fast B amp W photograph Standard and Fine Monochrome Slower than B amp W but and graphic output 360 360 dpi better grayscale quality High quality High and Fine Monochrome Slower than Standard but photograph and 720 360 dpi optimizes B amp W grayscale graphic output quality Fast color output
60. 000 automatically redials if the receiving fax does not answer if the line is busy or if a transmission error occurs You can specify the number of times it redials using the Automatic Retries option in the Send Fax dialog box of the MultiPASS Desktop Manager see page 8 4 If all redial attempts fail the MultiPASS C5000 beeps intermittently for a few seconds If this happens check the fax number and try sending the fax again If the ALARM light is flashing correct the error described in the LCD display and then press STOP You may need to open the operator panel to remove the document from the ADF see page 10 3 Automatic Dialing You can send a document using one touch speed dialing coded speed dialing or group dialing You must register the one touch speed dialing numbers the coded speed dialing numbers and the group dialing numbers using the MultiPASS Desktop Manager before you can send documents using these automatic dialing methods See Setting Up Your Speed Dial Assignments on page 3 18 H Place the document face down in the ADF DOCUMENT READY Load the document Chapter 4 Sending Faxes With the MultiPASS C5000 4 5 H Press the one touch speed dialing button 1 through 6 assigned to the number you wish to fax to the name assigned to that button is displayed OR H Press CODED DIAL and enter the appropriate two digit coded speed dialing code H If a number is not registered for the button or codes the L
61. 01 this ink produces images comparable to your favorite photographs When you run out of ink you replace the complete cartridge A BC 22 Photo BJ Cartridge will also work with the MultiPASS C5000 H BC 29F Neon BJ Cartridge Contains the print head unit and neon color and black inks Use this optional cartridge when you want to add hot new colors to everything from your business graphs to stickers for your kids These amazing bright fluorescent colors make your pictures graphs and fun images really stand out When you run out of ink you replace the complete cartridge Maintaining the MultiPASS C5000 BJ Cartridge and BJ Tank Maintenance The most important thing you can do to extend the life of your MultiPASS C5000 and to ensure optimum print quality is take care of the BJ cartridges C Spilled ink can stain any surface Open BJ cartridges and BJ tanks carefully and follow the guidelines presented here to protect against spilled ink H If you are using both the BC 21e Color BJ Cartridge and any of the optional BJ cartridges make sure you store the cartridge not being used in the Ink Cartridge Storage Box H Keep BJ cartridges and BJ tanks in their sealed containers until you are ready to use them H Do not remove the BJ tanks from the BC 21e Color BJ Cartridge unnecessarily This may cause the ink to clog H Make sure both BJ tanks are installed in the BC 21e Color BJ Cartridge Attempting to use the BC 21e Color BJ Car
62. 2 setup 8 1 22 specifications A 9 starting 3 2 system requirements A 9 uninstalling 8 21 22 using 3 1 22 utilities 8 1 22 window 3 3 5 Multiple copies 6 12 A 6 Multitasking 4 1 5 6 My Folder 3 7 8 N Networking fax A 6 No answer telephone 8 10 Nozzle check pattern 9 7 NOZZLE CHECK function B 1 Number buttons 1 9 10 4 2 B 5 O Off hook alarm 8 6 On error option 8 6 On hold status 7 5 6 One touch speed dialing 4 5 buttons 1 9 11 On line help Windows 95 2 6 Opening Cover Page Designer 4 22 23 Operator panel 1 7 2 16 copying documents 6 10 12 using 1 9 11 Out Box folder 3 6 3 9 7 3 6 Outgoing message 5 5 Output tray 1 7 extension 1 7 P Packing materials 9 21 Page orientation printer driver 2 8 panel 7 13 7 15 refinements scanning 6 3 type scanning 6 3 Pagis for MultiPASS 6 2 4 copying documents 6 13 14 Scan Tool window 6 2 4 toolbar 6 2 Paper guidelines 2 4 handling 2 2 4 A 1 jams 10 3 5 loading 1 12 13 2 18 23 printable area A 3 weight A 2 Paper feed limit 2 17 method 2 8 2 17 problems 10 17 19 Paper guide sheet feeder 1 13 2 20 Paper guides ADF 1 7 Paper output guides 1 7 2 29 30 Paper output tray capacity 2 20 Paper rest 1 7 1 12 Paper size 2 8 8 7 A 1 Paper support 2 19 Paper tab printer driver 2 8 Paper thickness lever 1 8 2 15 18 2 22 2 24 2 33 setting 2 15 17 Pa
63. 3 1121 24 HOURS A DAY SEVEN DAYS A WEEK vii Using Your Documentation The following documentation is supplied with the MultiPASS C5000 to help you use your new Canon multi talented color printer Quick Start Guide This booklet describes how you unpack set up and start using your MultiPASS C5000 It includes how to install the software that comes with the MultiPASS C5000 including the MultiPASS Printer Driver MultiPASS Desktop Manager for Windows ScanGear for MultiPASS and Pagis for MultiPASS The software enables you to use all the features of the MultiPASS C5000 color printing color scanning color copying and PC faxing User s Manual This manual offers detailed information on how to operate your MultiPASS C5000 It includes how to use the MultiPASS C5000 as a monochrome or color printer stand alone plain paper fax PC fax color scanner and color copier It also includes maintenance troubleshooting and specifications Conventions This User s Manual uses the following conventions to alert you to information that will help you operate the MultiPASS C5000 correctly and safely N Notes provide advice or suggestions regarding the use of the MultiPASS C5000 C Cautions alert you to operations that could cause damage to your hardware or software or cause injury to yourself viii Distinctive typefaces identify the buttons you press the lights on the operator panel and any commands you enter at y
64. 5 10 1 Canada 1 4 help 1 4 Specialty Papers 1 3 2 2 3 2 17 2 27 34 Web site 1 4 CARTRDIGE button 1 11 2 16 9 12 9 15 16 9 18 Cartridge holder 1 8 9 14 CCITT 1 chart A 5 CD ROM A 9 Centronics interface A 8 CF 102 Transparencies 1 3 2 3 2 17 2 27 A 2 CHANGE CARTRIDGE message 9 11 Cleaning MultiPASS C5000 9 3 6 scanner components 9 4 6 Cleaning sheet 2 30 32 CODED DIAL button 1 9 10 4 5 Color A 8 copying 6 11 mode 2 10 model 2 8 2 12 13 standard A 7 versus printing speed 2 12 14 Color Bubble Jet printer specifications A 1 3 COLOR COPY button 1 9 4 14 COLOR COPY MEDIA option B 1 COLOR DRAFT mode 6 11 COLOR FINE mode 6 11 A 7 Color printing copying problems 10 16 17 high quality 2 12 quick 2 12 COLOR SNAPSHOT mode 6 11 A 7 COM10 envelopes 2 24 Command bar 3 3 4 buttons 3 10 Compatibility A 5 scanning A 8 TWAIN A 8 Components 1 7 8 Concealing region 7 19 Contrast setting 4 15 Copier specifications A 7 Copies 6 10 Copy resolution A 7 speed A 6 COPY button Pagis 6 13 Copying documents 1 13 6 1 6 10 14 documents operator panel 6 10 12 documents Pagis 6 13 14 in color 6 11 problems 10 23 24 while receiving 5 6 Cover page attaching 4 18 previewing 4 18 See also Fax cover page Cover Page Designer opening 4 22 23 using 4 23 24 Custom print settings 2 9 Customer Care Center 1 4 5 10 1 D Data
65. 5000 requires little routine maintenance Follow these guidelines to keep your MultiPASS C5000 in good operating condition H Before you clean the MultiPASS C5000 be sure to print any faxes stored in memory H Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges H Be sure to disconnect the power cord before cleaning the unit H Lightly wipe the unit s exterior with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution H Never use thinner benzene alcohol or any other organic solvent as it may damage the surface of the MultiPASS C5000 Cleaning Inside the MultiPASS C5000 To prevent ink spots and paper dust from accumulating inside the MultiPASS C5000 and affecting print quality clean the unit s print area periodically Follow these guidelines H Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the MultiPASS C5000 or you can damage its components H Avoid touching the print head or ribbon cable inside the MultiPASS C5000 Chapter 9 Maintaining the MultiPASS C5000 9 3 DO NOT TOUCH THE PRINT HEAD DO NOT TOUCH THE RIBBON CABLE H Disconnect the power cord from the MultiPASS C5000 before cleaning H Open the printer cover by grasping the paper guides and lifting H Use a clean soft dry lint free cloth to remove any ink or
66. ASS C5000 font Certain MS fonts such as Choose another font MS Serif will print jagged Output is faint You may be using Draft Try using Standard print print quality or Fine mode quality Printing takes too You may be using Fine Turn off Fine mode much time mode Blurred or smudged ink The print medium you are Try a different paper type using may not be supported however use only print media by the MultiPASS specified in Appendix A Specifications You may be printing on Paper has a right side for the wrong side of the sheet printing If the print quality is not as clear as you would like try turning the paper over and printing on the other side Troubleshooting 10 16 Troubleshooting Chapter 10 Color Printing and Copying Problems Problem Cause Solution Printer prints only in The MultiPASS printer driver Make sure the MultiPASS is black you are printing may not be selected the default printer in your from an application that application supports color printing but your output is The printer driver may not be Check that you selected Color black ink only selecting color in the Color Model dialog box of the Graphics tab of the printer driver The color BJ cartridge may Print the Nozzle Check pattern not be installed or may not to make sure the BC 21e Color be working properly BJ Cartridge is installed and firing correctly If a BJ tank is empty replace it The print head unit m
67. ASS C5000 as the default printer for all your Windows operations Most of your printing operations are controlled by your software application The following sections describe how you set certain options directly from the printer driver you only need this information if your application does not control printing Opening the Printer Properties Dialog Box in Windows 95 You can open the Properties dialog box in one of the following ways H From within any Windows application you can select the Print or Print Setup command H From the Printers folder you can select the printer and then select the Properties command from the File menu H From the Printers folder you can select the printer click the right mouse button and then select Properties from the drop down list Using the Printer Driver in Windows 95 The printing options are displayed on these Windows 95 tabs General Details Paper Graphics and Setting See Using the Windows Tabs section page 2 7 for details N For detailed information on any of the printing options you can use the Windows 95 on line Help in the following ways H Use the right mouse button to click an item on the screen then click the What s This command H Click and then click an item H Press F1 Chapter 2 Printing With the MultiPASS C5000 2 7 Printing Using the Windows Tabs The MultiPASS printer driver for Windows has several tabs from which you can select your printi
68. CD displays NO TEL message Make sure you pressed the correct button or entered the correct code and that the number you want to dial is entered correctly H If you make a mistake press STOP Then press the correct one touch speed dialing button or press CODED DIAL and re enter the code H If you do not press START COPY within five seconds the MultiPASS C5000 starts sending you document automatically H If the ALARM light is flashing for any reason correct the error and press STOP You may need to open the operator panel to remove the document from the ADF see page 10 3 DIALING Press START COPY CCSI MKT CANON FAX BACK Use automatic dialing Sending Faxes 4 6 Sending Faxes With the MultiPASS C5000 Chapter 4 Sending a Document Using Group Dialing If you frequently send plain paper faxes to the same group of people you can use the MultiPASS Desktop Manager to assign a group of numbers to a speed dial code See page 3 20 H Place the document face down in the ADF H Press the one touch speed dialing button or press CODED DIAL and the code under which you registered the group H The MultiPASS C5000 starts scanning your document into memory five seconds after you select the group to which you will send the fax even if you do not press START COPY ten seconds if you are sending to more than one group H After scanning the document into memory the MultiPASS C5000 automatically dials each number in the
69. Document Feeder ADF See the instructions starting on page 1 13 for details You use the document feed lever on the ADF to select multiple documents or single sheets Always set the document feed lever to single sheets and manually feed the following types of documents H Thick paper H Thin paper H Small documents postcards business cards H Documents with uneven surfaces H Photographs H Special types of paper Scanning and Copying 6 Scanning and Copying With the MultiPASS C5000 DOCUMENT FEED LEVER 6 2 Scanning and Copying With the MultiPASS C5000 Chapter 6 Scanning With the MultiPASS C5000 You can use the MultiPASS C5000 to scan in either color or black and white To scan in color you must use Pagis for MultiPASS or another TWAIN compliant software application that supports color scanning To scan in black and white you use Pagis for MultiPASS or the MultiPASS Desktop Manager Using Pagis to Scan To scan using Pagis for MultiPASS you can select the Scan option from the Pagis toolbar You can also select Pagis for MultiPASS from the Programs list click Start Programs and then Pagis for MultiPASS From the Pagis drop down list you select Pagis Scan Tool Pagis Scan Tool Window You now see the Pagis Scan Tool Scanner window SCAN BUTTON Chapter 6 Scanning and Copying With the MultiPASS C5000 6 3 In this window you specify H Page Type Specifies the type of page you are scanning
70. Draft Color Uses less ink Output 180 180 dpi quality is draft Color ouptut Standard Color Fast color printing but 360 360 dpi quality is not optimized High quality High and Fine Color Optimizes color print color output 720 360 dpi quality but the print speed is slower Photo realistic Photo Color Produces unsurpassed color printing photo realistic color printing Requires the optional BC 22e Photo BJ Cartridge and High Resolution Paper HR 101 or Glossy Photo Paper GP 201 Chapter 2 Printing With the MultiPASS C5000 2 11 Printing Using the Setup Analyzer The Setup Analyzer allows the printer driver to evaluate your choice of printing settings On the Setting tab you click on the green to enable the Setup Analyzer Click on the red symbol to disable it When you exit the printer driver and accept your printing settings by clicking the OK button the Setup Analyzer if enabled checks to see if any of your settings are contrary to the recommended settings If there are inconsistencies a dialog box similar to this appears The inconsistencies appear with check boxes You can use the dialog box buttons to select or deselect the inconsistencies and to fix or ignore the inconsistencies 2 12 Printing With the MultiPASS C5000 Chapter 2 Printing Speed Versus Color The MultiPASS Printer Driver for Windows can interpret and translate the full spectrum of colors up to 16 7 million colors When print
71. For details on completing the New Individual Entry dialog box refer to Chapter 3 Using the MultiPASS Desktop Manager H When the Dialing Phone dialog box displays you are prompted to pick up the telephone H If you want to stop the number from being dialed click Stop H When you have completed your call click Exit When the phone number is entered or selected click Dial In the Phone dialog box enter the phone number you want to call Setup and Utilities Desktop Manager 8 14 Setup and Other Utilities in the Desktop Manager Chapter 8 Using the Status Monitor The Status Monitor is a utility that enables you to track the current status of the MultiPASS C5000 incoming and outgoing faxes print and scan jobs and any error conditions needing your attention You can open the Status Monitor either from the Windows desktop or the MultiPASS Desktop Manager The Status Monitor displays as a button and can also display as a window Whether displayed as an icon or window the Status Monitor alternates the status message shown for more than one activity occurring at the same time For example if the sending of a fax and an out of paper error condition occur at the same time the Status Monitor alternates the display of the corresponding messages Opening the Status Monitor H On the Windows desktop Click Start and then point to Programs On the Programs menu point to Canon MultiPASS C5000 Then click MultiPASS Mo
72. H THE RIBBON CABLE Printing Chapter 2 Printing With the MultiPASS C5000 2 25 H Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp H Press all the way around the envelopes to remove any curls and expel air from inside the envelopes H Remove any curling from the envelopes by holding the edge of the envelopes diagonally and bending them gently H Make sure the flaps of the envelopes are flat and not curled Prepare the envelopes PRESS DOWN FIRMLY ON THE EDGES OF THE FLAP 2 26 Printing With the MultiPASS C5000 Chapter 2 H Slide a stack of envelopes into the sheet feeder until it stops H Align the edge of the paper guide with the left edge of the stack of envelopes H Insert the envelopes with the print side up H Feed the top of the envelope return address portion into the sheet feeder first H Make sure the back flap is toward the sheet feeder Now you can start your print operation Insert the envelopes Printing Chapter 2 Printing With the MultiPASS C5000 2 27 Using Canon s Specialty Papers This section provides guidelines for printing on Canon s Specialty Papers and describes special procedures required for High Resolution Paper and Fabric Sheets Specialty Paper Guidelines N Be sure to read any instructions that come with your Canon Specialty Paper These instructions provide important information regarding how to achiev
73. ID This data appears only if the sending fax has been programmed with the information Sending Sending transmission is also defined as TX or transmit A fax document that has been scanned by a fax machine and sent over telephone lines in the form of electrical pulses to another fax machine is a sending transmission The MultiPASS C5000 also allows you to send a document directly from your computer PC faxing Glossary G 9 Sending speed The rate at which faxes are transmitted through the phone line See also bps bits per seconds STANDARD A document setting for sending normal typewritten or printed documents containing only text and no drawings photographs or illustrations Standby The mode in which the MultiPASS is on and ready to use All operations start from Standby mode when the LCD displays the date and time Tone pulse setting The ability to set the MultiPASS to match the telephone dialing system your telephone line uses touch tone or rotary pulse Transaction number A unique number assigned to each fax document sent TX NO or received RX NO by the MultiPASS and used to identify that particular fax document Transmit See Sending TrueType font The scalable font technology built into Microsoft Windows It offers you the same font images both on computer displays and printer outputs TTI Transmit Terminal ID See Sender ID TWAIN An industry standard that allows you to input image data directly from
74. ITTING OK TX RX NO XXXX TRANSMIT Chapter 4 Sending Faxes With the MultiPASS C5000 4 11 Sending a Document to More Than One Location Sequential Broadcasting Sequential broadcasting sends one document to more than one location You can send to a total of 57 destinations as follows One touch speed dialing up to 6 destinations Coded speed dialing up to 50 destinations Regular dialing numeric buttons dialing 1 destination only You can enter the one touch and coded speed dialing numbers in any order You simply press the one touch speed dialing button or press CODED DIAL followed by the two digit code You can also include one destination using regular dialing This must be the last number you enter because you must press START COPY after entering the number N If you often send to the same group of destinations use group dialing see page 4 6 Transmitting the Document H Place the document face down in the ADF DOCUMENT READY Feed the document Sending Faxes 4 12 Sending Faxes With the MultiPASS C5000 Chapter 4 H Simply enter the numbers one after the other press the desired one touch speed dialing button or press CODED DIAL followed by the two digit code H If you are sending to group dialing destinations use the one touch speed dialing buttons and the CODED DIAL button along with the two digit codes to enter the groups H You must press the second speed dialing number within five
75. Introduction 1 15 H Insert the document face down letterhead first into the ADF until you hear a beep H Adjust the document guides to the width of the document The MultiPASS C5000 automatically feeds the pages one by one from the bottom If you have problems feeding multiple page documents insert the pages one at a time into the ADF This stacks the pages on a slant so they feed correctly into the ADF Do not attempt to stack more than 20 sheets in the ADF Feed the document Introduction 1 16 Introduction Chapter 1 Adding Pages to the Document If you want to add pages while the MultiPASS C5000 is sending a document wait until the last page is feeding into the MultiPASS C5000 and then insert the new sheets Insert the first new page so it overlaps the last page by about one inch 2 5 cm Always wait until the last page is being fed into the MultiPASS C5000 before you add new pages Setting the Document Feed Lever You use the document feed lever on the ADF to select multiple documents or single sheets Always set the document feed lever to single sheets and manually feed the following types of documents H Thick paper H Thin paper H Small documents postcards business cards H Documents with uneven surfaces H Photographs H Special types of paper DOCUMENT FEED LEVER Chapter 1 Introduction 1 17 Identifying Your Documents When sending a document the following information is printed o
76. MultiPASS C5000 USER S MANUAL Canon ii Copyright This manual is copyrighted by Canon Computer Systems Inc CCSI with all rights reserved Under the copyright laws this manual may not be reproduced in any form in whole or part without prior written consent of CCSI 1997 Canon Computer Systems Inc Disclaimer Canon Computer Systems Inc has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon MultiPASS C5000 system All statements technical information and recommendations in this manual and in any guides or related documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representations or warranties concerning the products described Your MultiPASS C5000 and the software media included with your system have been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective product All software is licensed AS IS as described in the license agreement enclosed with the software media Further CCSI reserves the right to make changes in the specifications of the products described in this manual at any time without notice and without obligation to notify any person of such changes Trademarks Canon and BJ are registered trademarks and MultiPASS ScanGear UHQ and Bubble Jet are trademarks of Canon In
77. Open and save the document Chapter 4 Sending Faxes With the MultiPASS C5000 4 23 H From the MultiPASS Desktop Manager On the Tools menu click Cover Page Designer Using the Cover Page Designer The Cover Page Designer window consists of the following components Menu Bar The menu bar contains commands that enable you to create edit and print your fax cover page Some commands can also be accessed by their corresponding buttons on the toolbar Sending Faxes MENU BAR TOOLBAR VARIABLES BIN LAYOUT AREA 4 24 Sending Faxes With the MultiPASS C5000 Chapter 4 Toolbar The toolbar provides you quick access to commands needed to create edit and print a fax cover page In addition to the buttons the toolbar also provides you with drop down list boxes that enable you to select a font and font size for the text of a variable field Variables Bin The variables bin contains the fields of information you want to include on the cover page for your fax When you use the cover page for sending a fax with the Desktop Manager these fields are automatically filled in with the appropriate information for that specific fax transmission Layout Area The layout area allows you to visually create and edit the features of your cover page The size of the layout area corresponds to the size of a standard fax page You use the horizontal and vertical scroll bars to view different portions of the cover page Creating a New Cov
78. Printing the nozzle check H Cleaning the BJ cartridge print head H BJ cartridge guidelines H Replacing the BJ cartridge H Replacing a BJ tank in the BC 21e Color BJ Cartridge H Storing a BJ cartridge H Transporting the MultiPASS C5000 9 Maintaining the MultiPASS C5000 9 2 Maintaining the MultiPASS C5000 Chapter 9 MultiPASS C5000 Guidelines Follow these guidelines to avoid damage to your MultiPASS C5000 and harm to you or others H Place the MultiPASS C5000 on a stable surface Do not use an angled stand Avoid setting the unit in direct sunlight H Do not install the MultiPASS C5000 near devices that contain magnets or generate magnetic fields such as speakers H Do not subject the MultiPASS C5000 to strong physical shock or vibration H Make sure the area where you use the unit is free from dust H Keep the MultiPASS C5000 clean Dust accumulation can prevent the unit from operating properly H To assure proper electrical contact make sure the unit is firmly plugged in H Never pull on the cord to unplug the MultiPASS C5000 Pull on the plug itself H Do not overload the electrical outlet where the MultiPASS C5000 is plugged in H For your safety unplug the MultiPASS C5000 during electrical storms H Lift the MultiPASS C5000 from the bottom only Do not lift the unit by the operator panel or any of its trays GRIP HERE Maintaining the MultiPASS C5000 Routine Maintenance Your MultiPASS C
79. S C5000 as a fax machine The guides may cause paper to pile up and jam Using the Cleaning Sheet Canon s High Resolution Paper HR 101 is designed for high quality printing This paper is specially coated to produce delicate color output After using a package of High Resolution Paper 200 sheets you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer s rollers this will help prevent paper feed problems H Make sure the paper thickness lever is to the center Set up the printer Printing Chapter 2 Printing With the MultiPASS C5000 2 31 H Insert the sheet with the sticky side out toward you and down going into the sheet feeder H Adjust the paper guide to the edge of the cleaning sheet Insert the cleaning sheet Remove the two pieces of tape from the sheet 2 32 Printing With the MultiPASS C5000 Chapter 2 H Press the lt or gt button until ROLLER CLEANING appears H Press START COPY The cleaning sheet feeds through the unit and ejects Fabric Sheet FS 101 Fabric Sheet FS 101 for Canon printers comes with a booklet that describes special handling procedures Be sure to look through this booklet for special information regarding the Fabric Sheet This section describes specific steps for using Fabric Sheets with the Canon Bubble Jet products Be sure to follow these guidelines H To avoid paper jams smearing and other problems do not open the print
80. S from the Programs list Click Start Programs and then Pagis for MultiPASS From the Pagis drop down list you select Pagis Scan Tool When the Pagis Scan Tool window is displayed click on the Copier tab You see this screen Scanning and Copying COPY BUTTON 6 14 Scanning and Copying With the MultiPASS C5000 Chapter 6 You can specify these options H Reduce Enlarge Specifies a reduction or enlargement of the original image H Enhance Text and Pictures Uses page segmentation on the scanned original to optimize the text and picture quality in the copies H Collate Copies Collates copies when copying multiple pages H Color Copy Selects a color copy If not checked copy is black and white After specifying the copier properties click on the Copy button to scan the image You see a screen similar to this Pagis displays the image in the Copier window Click the Print Copy button to print the scanned image Chapter 7 Working With Documents in the Desktop Manager 7 1 Documents in Desktop Manager This chapter contains information and instructions for managing manipulating and modifying your documents in the MultiPASS Desktop Manager It includes H Managing your documents in the Desktop Manager H Annotating a document The MultiPASS Desktop Manager screen looks similar to this 7 Working With Documents in the Desktop Manager MENU BAR TOOLBAR FOLDERS LIST COMMAND BAR STATUS LINE WORK
81. SS C5000 begins printing the document N Once the MultiPASS C5000 prints a fax it erases the fax from its memory Press START COPY FILE PRINT Press lt or gt on the one touch speed dialing keypad FUNCTION On the MultiPASS C5000 press the FUNCTION key Chapter 5 Receiving Faxes 5 9 Using the Distinctive Ring Pattern Detection DRPD Feature Some phone companies offer a distinctive ring pattern DRP service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line If your phone company offers such a service you can have both a fax number s and a telephone number s for your MultiPASS C5000 using only one telephone line Your MultiPASS C5000 will automatically detect incoming calls Based on the distinctive ring pattern the MultiPASS C5000 knows if the call is from a fax machine trying to send a document or from a telephone trying to make a voice call Use the information in this section to set up the MultiPASS C5000 for use with a DRP service For more details on the DRP service contact your local telephone company Your telephone company may have a different name for this service Also this service may not be offered in all areas Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service The setting you make in the MultiPASS C5000 must match the setting assigned by the telephone
82. The default is Photograph H Save In Specifies where you want to store the scanned image H File Name Specifies the name of the file to be assigned to the scanned image Click on Properties to specify additional scanning attributes The Scanner tab looks similar to this The Page Refinements tab looks like this Scanning and Copying 6 4 Scanning and Copying With the MultiPASS C5000 Chapter 6 After specifying the scanning properties click on the Scan button to scan the image You see a screen similar to this When scanning is complete Pagis displays the image in the Scanner window You can Save the image in the Pagis Inbox Discard the image or send the image SendTo to an item in your Windows 95 Send To menu Scanning a Document Into the MutliPASS Desktop Manager You can also use the Monochrome Scan option of the MultiPASS Desktop Manager to scan in black and white The MultiPASS Desktop Manager scans each document page gives it a system assigned name and places it in the Scan folder as a TIFF document You can review annotate print or send as a fax each scan document For more information on these tasks refer to Chapter 7 Working With Documents in the Desktop Manager A document remains in the Scan folder until you move or delete it Chapter 6 Scanning and Copying With the MultiPASS C5000 6 5 H Place the document face down in the ADF H You can also click Monochrome Scan from the Tools menu H Sc
83. a scanner or other input device Because your MultiPASS supports TWAIN you can use the scanning features of the MultiPASS with any Windows application that also supports TWAIN TX See Sending Typeface The printed design of characters For instance Courier Script and Roman typefaces all print characters of different designs Glossary G 10 Glossary Typestyle Refers to how the typeface appears slanted italic or upright UHQ Ultra High Quality An exclusive Canon digital image processing system that incorporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity Applicable line A 5 Arrow buttons 1 11 Assorted Paper Starter Kit 2 3 Attention needed status 8 16 Attributes scanning 6 3 Auto feed guidelines 2 20 21 Auto start send 8 6 Automatic dialing 4 4 5 Automatic Document Feeder ADF 1 7 1 14 4 2 6 1 A 5 A 8 paper jams 10 3 4 Automatic report 8 4 retries option 8 4 settings 2 13 Automatically feeding paper 2 18 21 B B amp W FAX COPY button 1 9 10 4 14 15 B amp W Fine A 7 B amp W PHOTO mode 6 11 A 7 B amp W TEXT mode 6 11 A 8 Back Print Film BF 102 1 3 2 3 2 17 18 2 27 29 A 2 uncurling 2 28 29 BC 20 Black BJ Cartridge 1 2 2 17 6 10 9 9 A 2 A 4 BC 21 Color BJ Cartridge 9 9 BC 21e Color BJ Cartridge 1 2 2 17 9 9 A 2 A 4 BC 22 Photo BJ Cartridge 9 9 BC 22e Phot
84. ack BC 22e Photo and BC 29F Neon BJ Cartridges with your MultiPASS C5000 H When replacing BJ tanks in the BC 21e Color BJ Cartridge Canon recommends that you use only Canon BCI 21 Color and BCI 21 Black BJ Tanks Replacing the BJ Cartridge The actual amount of ink that you use will vary depending on the print density of a page If the majority of your output is graphics you may need to change cartridges or tanks more often than when you are printing text only See Appendix A Specifications for details on the life expectancy of the BJ cartridges You may need to replace the BJ cartridge or a BJ tank when any of the following conditions exist H You have been using the cartridge for over one year H Your printed output is not crisp and clear and there are gaps in the characters missing dots even after you have cleaned the print head at least five times H You see the CHANGE CARTRIDGE message in the LCD Chapter 9 Maintaining the MultiPASS C5000 9 11 If you are using the BC 21e Color BJ Cartridge and your output is blank one of the BJ tanks is probably out of ink See the instructions starting on page 9 16 for replacing a BJ tank The following procedure describes how to replace the BC 21e Color BJ Cartridge with the optional BC 20 Black BJ Cartridge Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between the BC 21e and any of the optional BJ cartr
85. ails Chapter 10 Troubleshooting 10 1 10 Troubleshooting 10 2 Troubleshooting Chapter 10 If you need to contact Canon directly make sure you have the following information H Product name MultiPASS C5000 H Serial number H MultiPASS Desktop Manager version number H Place of purchase H Nature of problem H Steps you have taken to solve the problem and the results The serial number is located on the label on the back of the unit The version number of MultiPASS Desktop Manager is included in the About information In the Desktop Manager click Help and then click About Troubleshooting Paper Jams On occasion the document feeding into the MultiPASS C5000 or the paper in its sheet feeder may misfeed or jam You can usually clear the problem easily N You need not unplug the MultiPASS C5000 to clear paper jams Jams in the Automatic Document Feeder ADF Stops the operation H Gently pull the operator panel toward you H It opens only slightly Open the operator panel Press STOP CHECK DOCUMENT Chapter 10 Troubleshooting 10 3 H While holding the operator panel open remove the document H Pull it in either direction but DO NOT force it H If a multipage document is loaded remove the entire document from the ADF H Gently press the operator panel until it clicks closed H Fan and stack the sheets and replace the stack in the ADF H Start your operation again Close t
86. ains an assortment of five paper types N If you are printing in an application outside Windows your software application or printer driver must support mirror image printing in order to use Back Print Film or T Shirt Transfers 2 4 Printing With the MultiPASS C5000 Chapter 2 Paper Guidelines When selecting or loading paper please remember the following H Attempting to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality H Use cut sheet paper only You cannot use multipart paper H When using graph paper the lines may not match because the 1 6 inch line spacing of the printer is slightly less than that of graph paper H If the print density of your page is very high light paper stock may curl slightly due to the large amount of ink If you need to print dense graphics try printing on heavier stock H Do not use thicker paper than meets the specifications for this printer Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge Installing a Printer Driver Before you can use any type of printer with your computer you must install a printer driver The printer driver tells the computer what kind of a printer you are using The printer driver also controls the various settings such as print quality and paper type You define these settings within the printer driver and the printer driver then communicates the settings
87. al order H Scheduled A scheduled job is a PC fax you chose to send at a later time You can select a scheduled fax job at the appropriate time to have it sent Chapter 7 Working With Documents in the Desktop Manager 7 5 Documents in Desktop Manager H Retry A PC fax job receives the Retry status if The MultiPASS C5000 is busy with another task and thus unable to transmit the PC fax or The receiving fax line is busy The Desktop Manager continues to try sending the fax until the transmission is successful or the Desktop Manager exceeds the defined number of retries If a job cannot be completed successfully within the specified number of retries the job is marked with a Failed status The job remains in the Out Box folder until you reprocess or delete it H On Hold A held job is a PC fax you chose to place on hold rather than send immediately The held fax job remains in the Out Box folder until you choose to send or delete it You can print a job that is on hold H Failed A job receives a Failed status because a PC fax could not be sent successfully This occurs because the Desktop Manager exceeded the defined number of retries For example a PC fax may have failed because of a continuously busy fax line or an incorrect fax number The failed job remains in the Out Box folder until you attempt to reprocess or delete it H Stopped A stopped job is an active job that you stopped from processing before it was compl
88. al when an error occurs while sending a fax You also select which pages are to be resent only the page on which the error occurred the page on which the error occurred and the first page of the fax or all pages Chapter 8 Setup and Other Utilities in the Desktop Manager 8 7 Setup and Utilities Desktop Manager Setting Up Receive Fax Options H Paper Size and Reduction You specify the size of paper in the sheet feeder and whether you want an incoming fax reduced approximately 98 to ensure the contents fit on the paper on which it is printed H Answer You specify the Receive Mode Initially you set the Receive Mode when you installed the Desktop Manager You use the Silent Receive option to specify whether the optional telephone should ring when you receive a call The type of call for which the device will ring is determined by the Receive Mode The ringing will occur for a fax call only Fax Only mode or fax and telephone calls Fax Tel mode You can set the number of rings 1 99 before the MultiPASS C5000 will respond to any call If the Receive Mode is Fax Only this is the number of rings before the MultiPASS C5000 answers the call In FaxTel mode this is the number of rings before the MultiPASS C5000 answers to determine if the call is from a fax or a telephone 8 8 Setup and Other Utilities in the Desktop Manager Chapter 8 H Receive Conditions You specify how the system should handle an incoming fax under the f
89. ality UHQ imaging technology enables you to send faxes that have a print quality very close to that of the original document The MultiPASS C5000 also allows you to adjust the resolution and contrast it uses in sending faxes to best suit your particular document Setting the Resolution Resolution is a measure of the fineness or clarity of a printout and is usually expressed in horizontal and vertical dots per inch dpi Low resolutions may cause text and graphics to have a jagged appearance while higher resolutions provide smoother curves and lines crisp text and graphics and a better match to traditional typeface designs Sending Faxes 4 14 Sending Faxes With the MultiPASS C5000 Chapter 4 The MultiPASS C5000 has three resolution settings H FAX STANDARD Fax standard resolution 203 98 dpi is adequate for most text documents H FAX FINE Fax fine resolution 203 196 dpi is suited for documents with fine print smaller than the print in this sentence H FAX PHOTO Fax photo resolution 203 196 dpi with halftones is for documents that contain photographs With this setting areas of the document that contain photos are automatically scanned with 64 levels of gray rather than just two black and white which it uses otherwise This gives a much better reproduction of the photos though transmission time is longer You use the B amp W FAX COPY button to set the resolution for faxing documents N The COLOR
90. alone fax B 1 6 Standard mode fax A 5 printer driver 2 10 Standard resolution 4 14 15 START COPY button 1 9 10 4 3 5 3 Starter Kit SK 101 2 3 Status bar 7 13 7 15 line 3 3 3 5 3 10 messages Status Monitor 8 16 Status Monitor 3 2 messages 8 16 minimized 8 14 opening 8 14 using 8 14 16 window 8 15 Sticky note 7 11 adding 7 18 STOP button 1 9 10 Stopped job 7 5 6 Storing BJ cartridges 9 19 20 Supplies 1 2 4 Support Canon 1 4 10 1 Switch boxes 10 25 using 1 18 System requirements MultiPASS Desktop Manager A 9 System defined folders 3 6 T Tape backups 10 25 Technical notes troubleshooting 10 25 Technical support Canon 1 4 10 1 TEL LINE TYPE B 1 Telephone A 10 calls 5 2 option 8 3 problems 10 23 receiving fax 5 3 4 Index I 9 Index I 10 Index Telephone answering machine jack 1 8 TIFF file format 7 9 10 Toolbar 3 3 4 24 7 13 14 Transmission speed A 5 Transmission reception memory A 5 Transmit Terminal Identification TTI 1 17 Transmitting document 4 11 13 Transparencies 1 3 2 3 2 17 18 2 27 A 2 Transporting MultiPASS C5000 9 20 21 Trash folder 3 7 emptying 7 9 Troubleshooting 10 1 26 T Shirt Transfers TR 101 1 3 2 2 2 17 A 2 TWAIN compliant A 8 U U S Commercial number 10 envelopes 2 24 Ultra High Quality UHQ image enhancement A 7 Uncurling back print film 2 28 29 Uninstalling MultiPASS De
91. an Mode Selects the type of image you are scanning Black and White Scans an image at one bit per pixel Grayscale Scans an image at eight bits per pixel when scanning a color image in black and white this option retains the greatest tonal range Text Enhanced Scans an image in grayscale converted to black and white using Canon Image Trust technology In the Main tab you specify the scan options for your document Click the Scanner icon Feed the document Scanning and Copying 6 6 Scanning and Copying With the MultiPASS C5000 Chapter 6 H Scan Resolution Selects the resolution in dots per inch 150 dpi 200 dpi 300 dpi 400 dpi Custom Generally a higher resolution provides better image quality H Selection Defines the size of the image you are scanning and the scale enlarging or reducing H Use Text Enhanced instead of Black and White for OCR software This option is designed for use with OCR Optical Character Recognition software Set this option to increase the contrast in black and white scanning to promote the accurate recognition of characters in OCR software For OCR scans set the resolution to at least 300 dpi H Canon ColorGear Color Matching This option provides the universal color matching system that makes predictable color available and provides RGB to CYMK conversion ColorGear automatically ensures the optimum color input and output In the Preferences tab you specify prefe
92. anager H On the File menu click Exit H If you have not saved your annotations you are prompted to do so Close the Document Viewer Annotate the document Open the document in the Document Viewer Chapter 7 Working With Documents in the Desktop Manager 7 13 Features of the Document Viewer Window H Menu Bar The menu bar contains commands that enable you to perform various tasks with your document Some of the commands can also be accessed by their corresponding buttons on the toolbar Documents in Desktop Manager MENU BAR TOOLBAR ANNOTATION PANEL DOCUMENT DISPLAY AREA PAGE PANEL STATUS BAR SAVE CUT COPY PASTE PRINT PREVIOUS PAGE PAGE PANEL NEXT PAGE 7 14 Working With Documents in the Desktop Manager Chapter 7 H Toolbar The toolbar provides you quick access to performing certain Document Viewer tasks In circumstances where a task is not possible the toolbar button is unavailable appearing dimmed In addition to the buttons the toolbar also provides you with a drop down list box that enables you to select a display size for your document H Document Display Area The document itself is displayed and modified in the Document Display Area You can page or scroll through the document enlarge or reduce the view of the document or change the orientation The display area contains the results of any annotations you may make H Annotation Panel The annotation pane
93. anager Each received fax displays a system assigned name fax nnnn where nnnn is a number of up to four digits which is unique within the Desktop Manager You can later change the name to something more descriptive Out Box The Out Box folder is a chronological list of jobs you want to process The jobs consist of faxes to be sent or fax or scan documents to be printed from the Desktop Manager A job in the Out Box folder is a copy of the original document not the original document itself The list of jobs in the Out Box folder is sorted by order of action with the next document to be printed or faxed at the head of the list The job currently being processed the active job displays in a separate row at the top of the list above the column titles You can select a job in the list to review information about that job in the Status Bar including the original document from which the job came and a reason if the job failed Chapter 3 Using the MultiPASS Desktop Manager 3 7 MultiPASS Desktop Manager Each job in the Out Box folder displays a system assigned name fax nnnn for a fax job and print nnnn for a print job where nnnn is a number of up to four digits which is unique within the Desktop Manager You cannot rename a job in the Out Box folder Scan The Scan folder stores all images you scan with the MultiPASS C5000 from the Desktop Manager Each document displays a system assigned name scan nnnn where nnnn is a number o
94. and alone Fax Appendix B Using the MultiPASS C5000 as a Stand alone Fax B 5 The MultiPASS C5000 returns to standby mode Press STOP to complete the registration DATA ENTRY OK Press START COPY when you finish entering your name B 6 Using the MultiPASS C5000 as a Stand alone Fax Appendix B Glossary G 1 Glossary Activity report Journal of fax transactions both sent and received Address Book The electronic Address Book provided by the MultiPASS Desktop Manager that allows you to create a list of people with their phone and fax numbers Automatic dialing Dialing fax or telephone numbers by using a shortcut of pressing one to three buttons To use automatic dialing you must register the numbers in the MultiPASS Desktop Manager See also one touch speed dialing keypad coded speed dialing and group dialing Automatic document feeder ADF Refers to the document tray in which you stack the document you want to fax copy or scan Automatic redialing When the receiving fax machine is busy or does not answer or when an error occurs while sending the MultiPASS waits a specified amount of time and then automatically redials the number You define the number of times the unit redials and the length of time between redialing Bi directional parallel interface port An interface connection that is capable of both sending or receiving For example when you print and when you send a fax from your computer data goes f
95. and line errors when sending a fax With this option selected the system checks each outgoing fax for lost data If data has been lost from a portion of a page the system transmits that portion again after confirming that all data within that portion can be transmitted successfully 8 6 Setup and Other Utilities in the Desktop Manager Chapter 8 H Auto Start Send When you select this option the MultiPASS C5000 starts scanning automatically five or ten seconds after you enter a phone number When you don t select this option you must press START COPY to scan the document or the unit returns to standby mode after 60 seconds H Off Hook Alarm You select this option to turn on the alarm if the telephone s handset is off hook H Image You select a contrast setting that determines the level of contrast in the faxes you send The Standard setting is usually appropriate for most documents However based on the lightness or darkness of your original fax document you may prefer to lighten or darken the contrast for the fax transmission H Fax Heading You select the position where you want the sent fax heading information your fax number your name and date and time to print on the faxes you send This information is known as the Transmit Terminal Identification TTI It can be printed either inside or outside the image area of your fax page H On Error You select Resend option if you want the MultiPASS C5000 to automatically redi
96. ax machine or from a telephone Appendix B Using the MultiPASS C5000 as a Stand alone Fax B 1 Stand alone Fax If you plan to use the MultiPASS C5000 as a stand alone fax and you do not install the MultiPASS Desktop Manager you must enter your name and fax number from the operator panel If you choose to use the MultiPASS C5000 this way you will not be able to use its many features such as speed dialing PC faxing or scanning Canon recommends that you install the MultiPASS software as described in the Quick Start Guide See Chapter 3 for details on using the MultiPASS Desktop Manager LCD Menu System Default settings are shown in bold Option Description Settings USER SETTINGS DATE amp TIME Set the date and time 24 hour clock using the numeric buttons UNIT TELEPHONE Enter your fax number using the numeric buttons up to 20 characters UNIT NAME Enter the name you want to appear at the top of each fax page you send up to 24 characters TEL LINE TYPE Sets the dialing method the MultiPASS C5000 uses to match the type of phone line you have TOUCH TONE or ROTARY PULSE COLOR COPY MEDIA Select PLAIN PAPER when printing on plain paper or HIGH RES PAPER for special print media such as Canon s High Resolution Paper HR 101 RX MODE Sets the Receive Mode FILE PRINT Prints documents stored in the MultiPASS memory when the MultiPASS Desktop Manager is installed ROLLER CLEANING Cleans the roller
97. ay Clean the print head see need cleaning page 9 8 The application you are using Make sure your application may not support color supports color printing printing Colors are broken or The print mode may be If you are printing high uneven wrong density graphics on plain paper set the Media Type to Coated Paper on the Paper tab of the printer driver If you are printing a thin Choose cyan yellow line with a nonprimary magenta or black instead color your software may be telling the unit to place a color every other dot with white in between Colors print incorrectly The MultiPASS printer Make sure the MultiPASS driver may not be selected is the default printer in your application The driver may not be Check that you selected selecting color Color in the Color Model dialog box in the Graphics tab of the printer driver The driver may not be Make sure the correct paper selecting the right media type is set in the driver Colors are missing The print head may need to Clean the print head see be cleaned page 9 8 Chapter 10 Troubleshooting 10 17 Problem Cause Solution Colors in a line are The print settings may not If you are printing high uneven or different be the best for the images density color graphics on from previous lines you are printing plain paper change the Media Type setting from Plain Paper to Coated Paper Be sure to experiment with different settings and different ty
98. ay be of the Setup Options of the trying to communicate with MultiPASS Desktop Manager the printer port the MultiPASS enable the Spooler Desktop background is using This Manager option This avoids conflict can result in strange using the Windows 95 Print printing behavior Spooler and sends the print job directly to the MultiPASS Make sure the MultiPASS If the MultiPASS Background Background is loaded icon does not appear on the bottom of your screen turn on the MultiPASS Background The printout curls Your pages may include a Remove each sheet as it is large amount of ink printed Allow it to dry then roll it in the opposite direction of the curl Your computer indicates A device time out occurs when Make sure the MultiPASS is a device time out the computer sends data to the plugged in and that its MultiPASS but the MultiPASS interface cable is securely does not respond The attached to the unit and to MultiPASS may be unplugged the computer Clear any paper not connected to the computer jams and make sure paper is or have a paper jam loaded properly in the sheet feeder Print Quality Problems Problem Cause Solution Print quality is not what The paper you are using Make sure you are using you expect print is not may not be supported by the recommended paper clear splashed or missing the unit see page A 2 dots white streaks You may be printing on the Some paper has a right side wrong
99. c HALO Imaging Library is a trademark of Media Cybernetics L P HIL Copyright 1994 Media Cybernetics L P Other brand and product names may be trademarks or registered trademarks of their respective companies As an ENERGY STAR Partner Canon U S A Inc has determined that the MultiPASS C5000 meets the ENERGY STAR guidelines for energy efficiency iii USERS IN U S A PRE INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A Location Supply a suitable table cabinet or desk See Appendix A for the unit s dimensions and weight B Order Information 1 Only a single line touch tone or rotary telephone set is to be used 2 Order an RJ11 C modular jack USOC code which should be installed by the phone company If the RJ11 C jack is not present installation cannot occur 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or equivalent Use one line per unit DDD DIRECT DISTANCE DIAL LINE or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS N Canon recommends an individual line following industry standards e g the 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX unit without Call Waiting can be used with your MultiPASS C5000 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing
100. ce a hard copy for review or to use when sending a fax directly from the MultiPASS C5000 The hard copy includes the name of the cover page and the date last modified printed at the uppermost edge of the page Sending Faxes 4 30 Sending Faxes With the MultiPASS C5000 Chapter 4 H In the Print Setup dialog box specify your print options and click OK H With the cover page open on the File menu click Print Preview H To print the cover page click Print H To enlarge or reduce the view size click Zoom In or Zoom Out H To close the preview window click Close H Because a cover page is not typically more than one page you will not use the remaining commands Preview before printing With the Cover Page Designer open on the File menu click Print Setup Chapter 4 Sending Faxes With the MultiPASS C5000 4 31 H With the cover page open click Print on the File menu or toolbar H Complete the Print dialog box and click OK Print the cover page Sending Faxes 4 32 Sending Faxes With the MultiPASS C5000 Chapter 4 Receiving Faxes The MultiPASS C5000 has four Receive Modes H Fax Only Mode H Fax Tel Mode H Manual Mode H Answer Machine Mode You set the Receive Mode during the MultiPASS installation procedure See your Quick Start Guide for details You can change the Receive Mode and the Receive Fax options through the MultiPASS Desktop Manager See page 8 7 for details Receiving Doc
101. compatible bi directional parallel interface European DL a 220 mm b 6 4 mm c 10 4 mm d 110 mm e 3 0 mm f 7 0 mm U S Commercial number 10 a 9 5 in b 0 25 in c 1 2 in d 4 1 in e 0 12 in f 0 27 in A4 size a 210 mm b 3 4 mm c 297 mm d 3 0 mm e 7 0 mm Legal size a 8 5 in b 0 13 in c 14 0 in d 0 12 in e 0 27 in Letter size a 8 5 in b 0 13 in c 11 0 in d 0 12 in e 0 27 in Appendix A Specifications A 3 BJ Cartridges BC 21e Color BJ Cartridge Print head 64 nozzles for black 24 nozzles for each color cyan magenta yellow Print head life Approximately 2 000 color pages at 30 coverage BJ tanks BCI 21 Color cyan yellow magenta BCI 21 Black Ink color Black cyan yellow magenta BJ tank yield BCI 21 Color Standard mode 100 pages at 7 5 coverage for each color BCI 21 Black Standard mode 150 pages at 7 5 coverage Contents Color Glycerine 56 81 5 Black Isopropyl alcohol 67 63 0 glycerine 56 81 5 ethylene glycol 107 21 1 BC 20 Black BJ Cartridge optional Print head 128 nozzles Ink color Black Cartridge yield 900 text pages at 5 coverage Contents Color Glycerine 56 81 5 Black Isopropyl alcohol 67 63 0 glycerine 56 81 5 ethylene glycol 107 21 1 BC 22e Photo BJ Cartridge optional Print head 64 nozzles for black 24 nozzles each for cyan magenta yellow Ink colors Black cyan magenta yellow Cartridge yield Approx 50 pages cartridge at 7 5
102. compression system A 5 DATE amp TIME option B 1 Date format 8 3 Default settings 8 5 8 8 Delete fax after sending 4 19 Desktop Manager See MultiPASS Desktop Manager Destinations 4 11 Details tab 2 7 Diagnostics MultiPASS 8 20 21 Dialing automatic 4 4 5 fax A 6 regular 4 2 4 Diffusion halftones 2 13 Dimensions unit A 10 Disconnecting MultiPASS C5000 8 20 Display language 8 3 A 10 Display size adjusting 7 16 DL envelopes 2 24 Docking stations 10 25 Document feed lever 1 9 1 16 6 1 Document s adding pages 1 16 annotating 7 11 26 deleting 7 8 8 3 display area 7 13 14 exporting 7 10 7 25 highlighting 7 21 identifying 1 17 image reviewing information 7 17 importing 7 9 moving 7 7 MultiPASS Desktop Manager 7 1 26 orientation 7 15 paging through 7 17 preparing 1 13 16 printing MultiPASS Desktop Manager 7 2 3 printing 2 5 receiving 5 1 5 renaming 7 8 saving 7 24 sending 4 2 10 sizes scanning A 8 sorting 3 9 transmitting 4 11 13 view adjusting 7 15 17 viewing 3 8 9 DOCUMENT READY message 4 2 Document support 1 7 Document Viewer 7 12 default options 7 26 window 7 13 15 dpi 2 10 Draft mode 2 10 2 14 Drawn graphic 7 11 creating 7 21 22 Driver settings 2 10 DRP service 5 4 5 9 10 DRPD feature 5 9 10 switch options 8 10 E Effective scanning width A 8 E mail attaching document 7 10 support 1 4 Entering inf
103. cted to the connection MultiPASS and the computer The interface cable may Make sure the cable is a not be the correct type bi directional parallel interface cable less than 6 6 feet in length The MultiPASS or computer Unplug the MultiPASS and may have been turned on turn off the computer Plug when you connected the the unit back in and turn interface cable the computer back on again The orange tape may not be Be sure to remove the tape removed from the BJ cartridge from the BJ cartridge when you install it See page 9 14 The BJ cartridge may not Make sure the BJ cartridge is have been installed properly installed correctly See page 9 11 Chapter 10 Troubleshooting 10 11 Problem Cause Solution Data from computer is The print head unit may need Clean the print head See not printed continued cleaning page 9 8 The BJ cartridge may need to be Replace the BJ cartridge See replaced It may be out of ink page 9 11 The application you are Check the computer and the printing from may not be application to make sure they set up properly are configured correctly Make sure your application has the MultiPASS C5000 selected as the printer The MultiPASS C5000 may not Make sure the MultiPASS be set as the default printer C5000 is selected as the default or the selected printer or current printer Make sure MultiPASS Background is running The printer driver may be Make sure the MultiPASS confi
104. cuments in the Desktop Manager Printing the Fax Log In the Fax Log dialog box click Print In the Print dialog box specify the desired print options and click OK The report provides a hard copy of the Fax Log information displayed in the Fax Log dialog box Chapter 4 Sending Faxes With the MultiPASS C5000 4 1 Sending Faxes You can use the MultiPASS C5000 to send paper faxes or PC faxes PC faxing is the ability to send a fax from an application without first printing the document Using the MultiPASS C5000 and the MultiPASS Desktop Manager you can PC fax documents from any Windows application that supports printing Before sending faxes you may want to set up the numbers you plan to use for automatic dialing methods such as one touch speed dialing To do this you first set up your Address Book then you assign speed dialing numbers See Setting Up the Address Book on page 3 9 This chapter describes H Sending a document H Sending a document to more than one location H Adjusting the quality of your faxes H Sending PC faxes H Creating a fax memo in the MultiPASS Desktop Manager H Designing a fax cover page N Because the MultiPASS C5000 is a multitasking device you can send a fax and print a document at the same time 4 Sending Faxes With the MultiPASS C5000 4 2 Sending Faxes With the MultiPASS C5000 Chapter 4 Sending a Document The MultiPASS C5000 starts sending a document while it is being
105. e print document may appear less bright or contrasted H Fax Telephone Switching Options You specify these options when your Receive Mode is Fax Telephone Switching Listen Time Before Ringing When a call is received the MultiPASS C5000 checks to see if the call is from a fax machine or a telephone You use this option to set the appropriate amount of time 0 30 seconds to allow the MultiPASS C5000 to check for the type of call If your MultiPASS C5000 does not have enough time to detect the fax tone it assumes the call is from a telephone Ring Time When your MultiPASS C5000 is set to receive both fax and telephone calls FaxTel mode it rings to inform you of an incoming telephone call You use this option to set the appropriate amount of time 10 45 seconds the MultiPASS C5000 will ring If you do not pick up the telephone within a certain amount of time the MultiPASS C5000 stops ringing Ring Tone You set the tone of the ring Setup and Utilities Desktop Manager 8 10 Setup and Other Utilities in the Desktop Manager Chapter 8 Default Action if No Answer to Telephone You set this option to Receive if you want the MultiPASS C5000 to handle an incoming call detected as a telephone call that is not answered as an incoming fax If no fax is received the line is then disconnected If you set this option to Disconnect the MultiPASS C5000 automatically disconnects the unanswered call without switching to try and
106. e Desktop Manager H Phone Line You specify the dialing method the MultiPASS C5000 will use touch tone or rotary pulse You also specify any prefix used to access an outside phone line Initially this information was set up when you installed the Desktop Manager H Automatic Retries You specify the number of retries 1 10 the system should attempt when sending a fax transmission and the length of time between each retry 2 99 minutes H Automatic Report You specify whether or not you want a report to print with each fax transmission or only when there is an error with the transmission You can also specify if you want an image of the first page of the fax included in the report Chapter 8 Setup and Other Utilities in the Desktop Manager 8 5 Setup and Utilities Desktop Manager Restoring the Default Settings If after making changes you decide to restore the default settings for the options click the Use Defaults button Setting Up Advanced Send Fax Options When you click on the Advanced button on the Send Fax tab you see this dialog box H Speed You set the transmission speed used to send faxes The higher the setting the faster the transmission If you experience problems when sending faxes try a lower speed setting H Pause Duration You set the length of the pause that will be inserted when you enter a pause in a phone number 1 15 seconds H Error Correction ECM You select this option to reduce system
107. e telephone Press up the telephone and START COPY to receive the take the call fax Manual Mode Fax Tel Switches to receive mode Rings to alert you to pick for fax transmission signals up the telephone and and does not ring take the call Communicating Using the Distinctive Ring Pattern Detection DRPD Feature Using the MultiPASS C5000 with a DRP service is almost the same as using it with a normal telephone line When you turn on DRPD the Receive Mode defaults to Fax Tel Mode You cannot change this Receive Mode When someone calls using the number assigned for telephone communication the MultiPASS C5000 rings in the pattern you registered for telephone calls When you hear this pattern simply pick up the telephone connected to the MultiPASS C5000 and talk If you do not pick up the telephone the MultiPASS C5000 continues to ring until the other party hangs up When someone sends a fax using the number assigned for fax communication the MultiPASS C5000 does not ring It receives the document automatically Chapter 6 Scanning and Copying With the MultiPASS C5000 6 1 You can use the MultiPASS C5000 as a color scanner and a color copier This chapter describes H Setting the document feed lever H Scanning documents with the MultiPASS C5000 H Copying documents using the operator panel H Copying documents using Pagis Setting the Document Feed Lever To scan or copy you set the document in the Automatic
108. e telephone receptacles RJ11 type on your wall or in your MultiPASS used to connect the MultiPASS to the telephone line telephone answering machine or data modem Landscape orientation Refers to printing across the length of the page as opposed to portrait orientation printing across the width of the page Manual feed A method of feeding paper into the printer one sheet at a time Manual receiving A method of receiving faxes in which you answer all incoming calls using a telephone Manual redialing When you use regular dialing you can redial a number manually simply by pressing REDIAL on the operator panel The last number called is the number redialed Memory broadcast Allows you to send a scanned fax to as many as 57 locations at once using a combination of one touch speed dialing coded speed dialing and regular dialing Modem A device that converts Modulates digital data for transmission over telephone lines At the receiving end this device converts the modulated data DEModulates to digital format that the computer understands Glossary G 6 Glossary MultiPASS Desktop Manager for Windows Canon s exclusive software package that allows you to use the MultiPASS C5000 with your Windows software applications You must install the Desktop Manager to use your MultiPASS C5000 as a printer scanner or PC fax Noise A term applied to a variety of problems that impair the operation of telephone lines used f
109. e the highest print quality with these papers For transparency film back print film high gloss film and glossy photo paper follow these guidelines H When automatically feeding transparencies or back print film remove each sheet after it is delivered Do not allow film sheets to stack up H Let the printed sheets of film or paper dry completely before storing them Paper type Drying time Canon Glossy Photo Paper GP 210 10 minutes Canon Fabric Sheet FS 101 1 hour Canon CF 102 Transparencies 15 minutes Canon Back Print Film BF 102 15 minutes H When a sheet of film has dried completely cover its printed side with a sheet of plain not coated paper before storing it this is recommended even if you place the sheets of film in a clear file or plastic holder 2 28 Printing With the MultiPASS C5000 Chapter 2 H Do not leave the film in the sheet feeder for long periods of time Dust and dirt may accumulate on the film resulting in spotty printing H To avoid smudging caused by fingerprints use a pair of thin cloth gloves while loading and handling the film H To avoid fading do not expose the printed film to prolonged sunlight H Store unused papers and films flat Do not remove papers from their protective packaging until you are ready to use them H Store unused film at temperatures between 59 F to 86 F 15 C to 30 C The relative humidity should be between 10 and 70 Uncurling Back Print Film If Back
110. e to prevent the message from displaying each time you start Windows you can remove the MultiPASS Background from the StartUp group The following instructions summarize the procedures for removing a program from Windows StartUp For more details refer to your Windows user documentation To remove the MultiPASS Background from StartUp in Windows 95 1 On the Windows desktop click the right mouse button on Start 2 On the displayed menu click Open 3 In the Start Menu window double click the Programs icon 4 In the Programs window double click the StartUp icon 5 In the StartUp window click the MultiPASS Background icon and press the Delete key Chapter 8 Setup and Other Utilities in the Desktop Manager 8 19 Restarting the MultiPASS Background If you reconnect the MultiPASS C5000 to the port and want to begin using the Desktop Manager again the MultiPASS Background is restarted automatically when you open the Desktop Manager You can also open the MultiPASS Background without opening the Desktop Manager To restart the MultiPASS Background in Windows 95 1 On the Windows desktop click Start and then point to Programs 2 On the Programs menu point to Canon MultiPASS C5000 Then click MultiPASS Background The MultiPASS Background starts automatically Adding MultiPASS Background to StartUp When you reconnect your MultiPASS C5000 device you will probably want to add the MultiPASS Background to
111. edialing Paul button variable length 1 15 sec Networking Sequential broadcast up to 57 locations Automatic receiving Non ring reception Deactivate ECM DRPD Distinctive Ring Pattern Detection Report reference Activity report up to 20 transactions Non delivery report TTI Transmitter Terminal Identification Ink saver Economy mode for printing received faxes extends cartridge life to approx 1800 pages A 6 Specifications Appendix A Specifications Copier Scanning resolution B amp W Fine 203 pels in 196 lines in B amp W Photo 203 pels in 196 lines in with halftone mode Color Fine 360 360 dpi full color Color Standard 360 180 dpi full color Color Snapshot 360 360 dpi full color Printing resolution 360 360 dpi Default size 100 Reduction sizes 70 80 90 Copy speed Black and white copy Initial copy 45 seconds Subsequent copies 20 seconds Color copy COLOR FINE mode Letter size 11 minutes Multiple copies Up to 99 copies of a document 1 copy of a color document Scanner Scanning method Solid state electronic scanning by contact image sensor Scanning image processing UHQ Ultra High Quality image enhancement Halftones 256 levels of gray Color 16 7 million colors Photo text auto recognition Appendix A Specifications A 7 A 8 Specifications Appendix A Automatic document feeder Paper size Up to 20 letter size or A4 size sheets 10 legal size shee
112. ent This is so that you are not disturbed when your MultiPASS C5000 is communicating with another fax machine The unit automatically receives the document If the call is from a person the MultiPASS C5000 rings to alert you to pick up the phone You must pick up the telephone connected to the MultiPASS C5000 If you do not pick up the telephone connected to the MultiPASS C5000 within 15 seconds set by the Ring Time option the unit stops ringing It checks again to make sure the call is not from a fax machine and then hangs up N The MultiPASS C5000 does not recognize an extension telephone connected to another phone jack that is not connected to the MultiPASS C5000 If a call comes in and you pick up an extension phone the MultiPASS C5000 will continue to ring for 15 seconds check for a fax and then hang up Chapter 5 Receiving Faxes 5 3 Receiving Documents Manually Manual Mode You will want to set your MultiPASS C5000 to receive documents manually when you want to personally check each incoming call to see if it is from a fax or from a person You must have a telephone attached to the MultiPASS C5000 When the MultiPASS C5000 rings pick up the telephone H If you hear a person s voice start your conversation If the caller wants to send a document after talking to you wait on the line until you hear a slow beep or silence depending on the sending fax unit then press START COPY to receive the document
113. enu click Go to Page On the Go To Page dialog box enter the page number you want to display and click OK H Click the page on the Page Panel Reviewing Information About the Document Image As a reference you can display information about the document currently displayed in the Document Viewer This information includes the name and size of the file when the file was created the number of pages the width and height the resolution pixels per inch the number of bits used to represent each pixel thus the number of colors that can be displayed and the scaling To review information about the image click Image Info on the View menu Documents in Desktop Manager 7 18 Working With Documents in the Desktop Manager Chapter 7 Adding Annotations to Your Document The following sections describe the various ways you can annotate your document Adding a Sticky Note You can add a text note on any portion of your document When you do so you can choose the text attributes font font size and special effects boldface italic underline strikeout Sticky notes always appear as black text on a yellow background You can type any text that you want for the note editing the note later if necessary If you select a font font size or special effect it affects the entire note If you change any of the attributes while editing a note or while the note is selected it changes all the text in the note If you switch away fro
114. er 7 10 Working With Documents in the Desktop Manager Chapter 7 Exporting a Document You can export a document in the Desktop Manager saving it to a drive and directory you specify When you export a document you save a copy of the original document You can save the document in monochrome TIFF file format To export a document 1 Open the folder with the document you want to export 2 Drag the document to the Export Tiff File button on the command bar OR Click the document you want to export and on the File menu click Export Tiff 3 In the Export Tiff File dialog box specify the drive and directory where you want to place the exported file and click OK Attaching a Document to Electronic Mail E mail If you have an e mail application installed on your system you can attach a document in the Desktop Manager to an e mail message When you select a document and use the E mail command the Desktop Manager opens your e mail application attaching the selected document to a blank e mail message To attach a document to an e mail message select the document you want to attach and drag the document to the E mail button on the command bar Or on the File menu click E mail Chapter 7 Working With Documents in the Desktop Manager 7 11 Annotating a Document You can open a document to view its contents and annotate it with notes highlighting stamps or graphics line arrow rectangle circle Although yo
115. er s cover during printing H Do not touch newly printed fabric sheets until the ink is completely dry This takes about one hour N Do not use the fixing agent that comes with the Fabric Sheet FS 101 This agent is NOT needed when printing with the MultiPASS C5000 ROLLER CLEANING FUNCTION To feed the sheet press FUNCTION on the one touch speed dial keypad Printing Chapter 2 Printing With the MultiPASS C5000 2 33 Printing On a Fabric Sheet H Make sure the paper thickness lever is to the right position H Make sure the paper support and paper output tray are extended H Insert the sheet with the cloth side out toward you and the open end up away from the sheet feeder H Adjust the paper guide to the edge of the fabric sheet Insert the fabric sheet Set up the printer DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE OPEN END AT THE TOP Chapter 3 Using the MultiPASS Desktop Manager 3 1 MultiPASS Desktop Manager The MultiPASS Desktop Manager is a full featured Windows application that enables you to use your MultiPASS C5000 from your computer The MultiPASS Desktop Manager coordinates the printing PC faxing and monochrome scanning functions of the MultiPASS C5000 Its features include H Printing PC faxing and monochrome scanning control functions H Manipulating and editing the faxed or scanned documents H An Address Book where you store the names and fax numbers
116. er 10 envelope 9 5 in 4 1 in European DL envelope 220 mm 110 mm A Specifications A 2 Specifications Appendix A Media Type Recommended Glossy photo paper Canon Glossy Photo Paper GP 201 High resolution paper Canon High Resolution Paper HR 101 T shirt transfers Canon T Shirt Transfers TR 101 Greeting cards Canon Greeting Cards GC 101 Bubble Jet paper Canon Bubble Jet Paper water resistant LC 301 Fabric sheets Fabric Sheet FS 101 for Canon Bubble Jet printers Back print film Canon Back Print Film BF 102 High gloss film Canon High Gloss Film HG 101 Transparencies Canon CF 102 Transparencies Envelopes Commercial number 10 or European DL Paper Weight Automatic feed 17 to 24 lb 64 to 90 g m2 Manual feed 17 to 28 lb 64 to 105 g m2 Print Speed BC 21e Color BJ Up to 2 ppm Cartridge black ink 1500 characters per page BC 21e Color BJ Up to 0 3 to 0 8 ppm at full coverage of Cartridge color ink printable area print speed depends on content of print data Optional BC 20 Black Up to 5 ppm BJ Cartridge black 1500 characters per page ink only Line Feed Speed Approximately 60 ms line at 1 6 inch line Printing Width Maximum 8 2 in 203 mm Specifications Printable Area Papers The shaded portion in the following figure shows the printing area for papers Printable Area Envelopes The shaded portion in the following figure shows the printing area for an envelope Interface IEEE 1284
117. er Page H Prepare or have available a black and white background in TIFF file format to use as the template of your new cover page See page 4 21 for details H With the Cover Page Designer open click New Cover on the File menu or toolbar H In the displayed dialog box specify the drive directory and name of the TIFF file for your cover page background Have your background template ready NEW COVER SAVE BOLD UNDER LINE ALIGN RIGHT ALIGN BOTTOM OPEN PRINT ITALIC ALIGN LEFT ALIGN TOP Chapter 4 Sending Faxes With the MultiPASS C5000 4 25 H In the layout area where the black and white background is now displayed insert the variable fields you want to include with the fax See below for details H Position the fields in the desired locations on your background H Optionally adjust the appearance of each field as necessary See page 4 26 for details H When you have completed the cover page design click Save on the File menu or toolbar H In the Save Cover Page Template dialog box enter the name of your cover page and click OK Inserting Variable Fields You insert variable fields that are filled in with actual data when you attach the cover page to a particular fax you are sending You can choose any or all of the available fields and place each at the desired location in the layout area A field is placed on top of any cover page background Each field displays sample text to illustrate
118. er s creating 7 7 deleting 7 8 list 3 3 4 MultiPASS Desktop Manager 3 6 renaming 7 8 FUNCTION button 1 9 1 11 9 8 B 3 G General problems 10 24 specifications A 10 General tab printer driver 2 7 Glossary G 1 10 Glossy Photo Paper GP 201 1 3 2 2 2 11 2 17 2 27 A 2 Graphics settings 2 10 tab printer driver 2 8 2 10 Grayscale A 8 Greeting Cards GC 101 1 3 2 2 2 17 A 2 Group address 3 13 14 dialing 4 6 7 entries Address Book 3 11 Guide rail 2 15 9 12 9 16 Guidelines auto feed 2 20 21 MultiPASS C5000 9 2 H Halftones diffusion 2 13 Hard disk space A 9 Hardware cannot initialize 10 25 HEAD CLEANING function 9 8 B 2 Help Canon 1 4 Windows 95 2 6 High Gloss Film HG 101 1 3 2 3 2 17 A 2 High mode printer driver 2 10 High quality color printing 2 12 High Resolution Paper HR 101 1 3 4 2 2 2 11 2 17 2 29 32 9 9 A 2 Highlighting document 7 11 7 21 Home position 9 18 I IBM PC computer A 9 Identifying documents 1 17 Idle message 8 16 IEEE 1284 compliant 10 25 A 3 A 8 Image area scanned A 9 color matching 2 8 contrast 8 6 display adjusting 7 16 optimizer 2 8 Import Tiff 7 9 Importing Address Book 3 15 16 document 7 9 In Box folder 3 6 5 7 Individual entries Address Book 3 11 Ink color A 4 saver mode 8 9 A 6 Ink Cartridge Storage Box 9 13 9 19 20 Installing printer driver 2 4 InstantExchange warranty prog
119. es and lifting up DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE ROUND SHAFT 2 16 Printing With the MultiPASS C5000 Chapter 2 H Set the paper thickness lever to left center or right according to the BJ cartridge and paper type See page 2 17 for details H Press CARTRIDGE again to move the cartridge holder back to its home position H Close the printer cover Complete the operation Set the paper thickness lever Press the CARTRIDGE button to move the cartridge holder to the center of the unit CARTRIDGE BUTTON Printing Chapter 2 Printing With the MultiPASS C5000 2 17 Printer Settings for Various Print Media Paper thickness lever Paper feed Media BC 21e BC 20 Method Limit Sheets Plain Paper Center Left Auto Approx 100 Glossy Photo Paper Center Auto 1 GP 201 High Resolution Center Auto Approx 10 Paper HR 101 T Shirt Transfers Right Auto or 1 TR 101 Manual Greeting Cards Right Manual 1 GC 101 Bubble Jet Paper Center Left Auto Approx 100 LC 301 Fabric sheet Right Auto or 1 FS 101 Manual Back Print Film Center Auto 10 BF 102 High Gloss Film Center Manual 1 HG 101 CF 102 Center Auto 50 Transparencies Other heavier weight Right Manual 1 print media Envelopes Single Right Manual 1 Stack Right Auto 10 2 18 Printing With the MultiPASS C5000 Chapter 2 Loading Paper You can stack
120. essage automatically clears H Error Warning The MultiPASS C5000 has a problem that needs your immediate attention such as when the Status Monitor can no longer detect the MultiPASS C5000 The Status Monitor window displays the nature of the problem with a comment indicating a corrective action When you have corrected the situation the status message automatically clears Chapter 8 Setup and Other Utilities in the Desktop Manager 8 17 Closing the MultiPASS Background The MultiPASS Background is a utility that monitors and controls activity between your computer and your MultiPASS C5000 including H Input and output such as sent and received faxes to and from the Desktop Manager H Output print and PC fax activity from Windows applications When you installed the Desktop Manager the MultiPASS Background was placed in the Windows StartUp group and is automatically opened when you open Windows If you decide you need to disconnect the MultiPASS C5000 from the designated port and or attach another device to the port you should close the MultiPASS Background first If you close the MultiPASS Background first you avoid receiving error messages when the MultiPASS Background detects it can no longer communicate with the MultiPASS C5000 When you start the Desktop Manager again at a later time the MultiPASS Background is automatically reopened if your MultiPASS C5000 has been reconnected to the port You can also open the M
121. eted The stopped job remains in the Out Box folder until you attempt to reprocess or delete it H Error An error results for a job if there is a problem with the MultiPASS C5000 such as a loss of communication with the Desktop Manager or memory is full You can display the nature of the error in the status line by selecting the job or reviewing the Fax Log 7 6 Working With Documents in the Desktop Manager Chapter 7 Stopping an Active Job If necessary you can stop the active job from processing When you do so the Desktop Manager retains the job in the Out Box folder as a stopped job You can later reprocess or delete the job To stop an active job open the Out Box folder and click Stop on the Edit menu or toolbar Sending a Scheduled Held Failed or Stopped PC Fax A PC fax job continues to reside in the Out Box folder if it is scheduled for sending later if it is on hold if it failed to transmit in the specified number of retries or it was stopped You can reprocess the PC fax job for sending now or you can reschedule it for a different time When you send a PC fax from the Out Box folder the Send Fax dialog box displays the information initially entered for the PC fax You can change the information as needed For example for a PC fax that failed because of a wrong fax number you can correct the fax number For a scheduled PC fax you can specify a different time for transmission If a cover page is attached the Desk
122. ew group click Create H If editing a group click Replace Using a Group Address When you specify a group address when sending a fax the individual addresses for the contained group are listed If you specify more than one group address for a fax and each group contains the same individual address the duplicate address is removed Separate fax jobs are created for each recipient in the group Chapter 3 Using the MultiPASS Desktop Manager 3 15 MultiPASS Desktop Manager Importing an Address Book You may have an address book in another program that you want to use in the MultiPASS Desktop Manager You can import your address book and use it in the Desktop Manager You can import addresses from any ASCII text file containing information that is separated by a comma or tab If the fields in the text file are separated by commas the text file extension must be CSV If the fields in the text file are separated by tabs the text file extension must be TXT You must save your text file as a comma or tab separated text file before you import it into the MultiPASS Desktop Manager For more information about saving your text file see your application s documentation If you attempt to import information from an improperly formatted text file the system alerts you to a problem with importing When you import the text file you assign the appropriate field names to each column of information For example the column containing the
123. f the Address Book is open the status line displays information about the selected Address Book entry Closing the Desktop Manager When you exit the Desktop Manager you close only the Desktop Manager window Any documents you have set up to PC fax or print remain active If open the MultiPASS Status Monitor which tracks the progress of your active jobs also remains open and active To close the Desktop Manager click Exit from the File menu N The MultiPASS Background will remain open 3 6 Using the MultiPASS Desktop Manager Chapter 3 Using the Desktop Manager Folders The Desktop Manager stores and organizes your fax and scan documents in folders Only one folder can be open at a time When you open another folder the current folder automatically closes System defined Folders When you install the Desktop Manager these system defined folders are automatically available In Box Out Box Scan Sent Fax and Trash H With the exception of the Trash folder only the Desktop Manager can place documents in the system defined folders based on faxes sent or received or images scanned You can only rename copy move or remove documents from the folders H Including the Trash folder the system defined folders cannot be deleted or renamed A document remains in a system defined folder until you move it to a user defined folder or delete it In Box The In Box folder stores all incoming faxes received by the Desktop M
124. f up to four digits which is unique within the Desktop Manager You can later change the name to something more descriptive N The Desktop Manager scans in black and white only To scan in color you must use Pagis for MultiPASS or some other TWAIN compliant application that supports color Sent Fax The Sent Fax folder contains all documents that have been successfully sent as faxes If the fax had not been marked for deletion after sending the sent fax is automatically moved from the Out Box folder where the fax job is processed to the Sent Faxes folder By having sent faxes moved to their own folder you can better track your completed fax communications and reserve the Out Box folder for jobs to be processed Trash The Trash folder holds any documents that you want to delete Once you drag a document from anofther folder to the Trash folder you can hold the document until you are ready to delete it N If you select a document and press the Delete key or if you drag a document to the Delete icon the document is deleted immediately It is not stored in the Trash folder User defined Folders You can create up to 255 folders for your own use These folders are listed immediately following the system defined folders 3 8 Using the MultiPASS Desktop Manager Chapter 3 When you install the Desktop Manager software you are automatically provided an initial user defined folder named My Folder You can use this folder immediate
125. for individuals and groups to whom you repeatedly send faxes H Folders that hold your faxes and scanned documents This chapter describes H Starting the MultiPASS Desktop Manager H Exploring the MultiPASS Desktop Manager window H Using the Desktop Manager folders H Viewing documents in the Desktop Manager H Setting up the Address Book H Setting up speed dialing H Using the Fax Log N Your MultiPASS C5000 is designed to be used with the MultiPASS Desktop Manager To use all the outstanding features of the MultiPASS C5000 requires use of the Desktop Manager To use the unit as a stand alone fax machine see Appendix B 3 Using the MultiPASS Desktop Manager 3 2 Using the MultiPASS Desktop Manager Chapter 3 Starting the MultiPASS Desktop Manager When you start Windows or open the Desktop Manager the MultiPASS Background is automatically started as well The MultiPASS Background enables and monitors the communication between the Desktop Manager and the MultiPASS C5000 When you exit the Desktop Manager you close only the Desktop Manager window Any documents you have set up to PC fax or print remain active If open the MultiPASS Status Monitor which tracks the progress of your active jobs also remains open and active Windows 95 Users After it is installed the MultiPASS Desktop Manager is an option on the Canon MultiPASS C5000 menu H Click the Start button and point to Programs H Point to Canon Mult
126. fully set the cartridge in the storage box Open the Ink Cartridge Storage Box Maintaining the MultiPASS C5000 9 20 Maintaining the MultiPASS C5000 Chapter 9 N Whenever you remove a BJ cartridge from the MultiPASS C5000 store the cartridge in the storage box unless you are disposing it If you have more than one Ink Cartridge Storage Box you can hook them together Simply connect them by the slides and grooves on the sides of the containers Transporting the MultiPASS C5000 If you need to transport the MultiPASS C5000 be very careful DO NOT remove the BJ cartridge H With the cartridge holder on the right side of the unit tape the BJ cartridge and cartridge holder to the side of the unit H Unplug the power cord H Disconnect the telephone lines and parallel cable H Remove the sending document support H Remove the document support and output tray extension Lower the paper rest and remove all trays Disconnect all cables Make sure the BJ cartridge is in the home position Chapter 9 Maintaining the MultiPASS C5000 9 21 H Carefully pack the unit in its original packing materials H Do not remove the BJ cartridge from the MultiPASS C5000 or ship a BJ cartridge or a BJ tank from which you have removed the protective cap An opened BJ cartridge or BJ tank that is not installed in the MultiPASS C5000 or the Ink Cartridge Storage Box may leak and the print head may dry out Also if you do
127. gured with the wrong Printer Driver is configured port to use the computer s parallel port See page 2 7 The computer s parallel port Make sure your computer s may be disabled CMOS has the primary parallel port set to LPT1 Your computer should have a Setup Program that lets you do this See your computer s documentation BJ cartridge moves The BJ cartridge or a BJ tank Make sure the BJ cartridge ink does not appear may not be installed properly and its BJ tank s are properly installed Make sure the orange tape is removed from the print head area see page 9 14 The nozzles on the BJ Perform the print head cartridge may be clogged cleaning procedure see page 9 8 and print the nozzle check see page 9 7 A BJ tank may be empty Check the BJ tanks and BC 21e Color BJ cartridge replace them if necessary 10 12 Troubleshooting Chapter 10 Chapter 10 Troubleshooting 10 13 Problem Cause Solution The printed output is There may be a communication Make sure the computer not what you expected problem between the MultiPASS and the application are and your computer configured correctly for communicating with the MultiPASS The interface cable may not Check the interface cable s be securely connected to the connections MultiPASS and the computer The interface cable may not Make sure you are using a be the correct type bi directional parallel interface cable that is less than 6 feet
128. he operator panel Remove the document 10 4 Troubleshooting Chapter 10 Jams in the Sheet Feeder H Fan the paper and tap it on a flat surface to even out the stack H Reinsert the paper into the sheet feeder Make sure you adjust the paper guide to the stack and that the stack does not exceed the limit mark This clears the error message H If the ALARM light is on press RESUME to eject the page and clear the error message H If you are printing from a Windows application follow any instructions displayed on your computer If the paper jam occurred while a fax was being received the MultiPASS C5000 will store the fax in memory and print it when the jam is cleared Press STOP or RESUME Remove the stack of paper from the sheet feeder Gently pull any jammed paper out of the unit CLEAR PAPER JAM Troubleshooting Chapter 10 Troubleshooting 10 5 10 6 Troubleshooting Chapter 10 LCD Messages The following messages are displayed in the LCD when the MultiPASS C5000 is performing a function or encounters an error The Error Code appears on the Activity Report Message Error Code Cause Action AUTO REDIAL The MultiPASS is Wait for the MultiPASS waiting to redial the to try redialing If that other party s number doesn t work wait until because the line was the MultiPASS starts to busy or the other dial the number then party did not answer press STOP to cancel when you tried t
129. he MultiPASS C5000 with an answering machine H Set the answering machine to answer on the first or second ring H If the MultiPASS C5000 runs out of paper or ink in Answer Machine Mode it receives all faxes into its memory The faxes then print automatically when you add paper or replace the BJ cartridge H When recording the outgoing message on the answering machine The entire message must be no more than 15 seconds long In the message tell your callers how to send a fax For example Hello I can t answer the phone right now but please leave a message after the beep I ll return your call as soon as possible If you would like to send a fax press the start button on your fax machine after you leave your message Thank you Printing Documents Received in Memory If one of the following errors occurs while the MultiPASS C5000 is receiving a document the unit stores the document in memory H BJ cartridge runs out of ink H BJ cartridge is not installed H Sheet feeder runs out of paper H Paper jam occurs Receiving Faxes 5 6 Receiving Faxes Chapter 5 The MultiPASS C5000 can store up to 42 letter size pages based on the CCITT No 1 chart or 20 separate documents The LCD display shows REC D IN MEMORY alternating with the error message when the memory contains documents The MultiPASS C5000 will automatically print the contents of memory when you correct the problem After printing the docume
130. he fax recipient Select None as the cover page to attach Then click Hold H Once the fax document is placed on hold open the Out Box Folder in the Desktop Manager Specify and hold the fax Create and print your background Sending Faxes 4 22 Sending Faxes With the MultiPASS C5000 Chapter 4 H Locate the held fax document and open it in the Document Viewer Double click the document select the document and click Open Document on the File menu or drag the document to the Open Document button on the toolbar H With the document open in the Document Viewer export the document in a TIFF file format On the File menu click Export In the Export dialog box specify the drive directory filename and file type for saving the document Click OK Once you have exported the document in a TIFF file format you can use the TIFF file as the background of your new cover page Another way to prepare the cover page background is to use a graphics application such as Paint or Photoshop to prepare the cover page background The background graphic you prepare must be a black and white image 1728 pixels wide saved in a TIFF file format Opening the Cover Page Designer You open the Cover Page Designer from either the Windows desktop or the MultiPASS Desktop Manager H From the Windows desktop Click Start then click Programs On the Programs menu click Canon MultiPASS C5000 then click Cover Page Designer
131. hen click the folder On the Edit menu click Delete Chapter 7 Working With Documents in the Desktop Manager 7 9 Emptying the Trash Folder If you moved documents to the Trash folder the documents remain in the folder until you move them again to a user defined folder delete them individually or empty the Trash folder As you move more documents to the Trash folder more space is used on your hard disk for storing the documents To prevent out of date documents from unnecessarily using space on your disk you should periodically review your Trash folder and remove the documents no longer needed To empty the Trash folder click Empty Trash on the File menu If prompted confirm that you want to empty the Trash folder Importing a Document If you have a document residing on your hard disk or a diskette you can import the document into a user defined folder in the Desktop Manager To be imported and usable in the Desktop Manager the document must be in monochrome TIFF file format To import a document 1 Open the user defined folder into which you want to import a document 2 On the File menu click Import Tiff 3 In the Import Tiff File dialog box specify the drive directory and name of the file you want to import and click OK N The Desktop Manager examines the file before importing it If any page in the file is more than 400 dpi the Desktop Manager will not import the file Documents in Desktop Manag
132. iPASS C5000 and then click MultiPASS Desktop Manager Chapter 3 Using the MultiPASS Desktop Manager 3 3 MultiPASS Desktop Manager Exploring the MultiPASS Desktop Manager Window When you start the MultiPASS Desktop Manager you see a screen similar to this Menu Bar The menu bar contains commands that enable you to perform the various Desktop Manager tasks Some of the commands can also be accessed by their corresponding icons on the toolbar or command bar Toolbar The toolbar provides quick access to certain Desktop Manager tasks When a task is unavailable the toolbar button appears dimmed Pause the mouse over a button to see a description of the button These are called ToolTips MENU BAR TOOLBAR FOLDERS LIST COMMAND BAR STATUS LINE WORK AREA FAX MEMO SETUP ADDRESS BOOK CONTENTS SENSITIVE HELP HELP CONTENTS STOP SCAN FAX LOG DELETE 3 4 Using the MultiPASS Desktop Manager Chapter 3 Folders List The folders list contains folders that store your fax and scan documents The list contains both system defined folders provided automatically when you install the software and user defined folders System defined folders include In Box Out Box Scan Sent Fax and Trash User defined folders are folders you can create yourself Work Area The work area appears to the right of the folders list and displays one of the following H Documents within the open folder Displays a list of the
133. idges You only need to replace the BC 21e Color BJ Cartridge when the print head is damaged or after printing approximately 2000 pages If one of the BJ tanks either color or black in your BC 21e Color BJ Cartridge is out of ink see the next section page 9 16 for instructions on how to replace a BJ tank To replace the BJ cartridge follow these steps The cartridge holder moves to the center of the unit H Grasp both sides and lift it up Open the printer cover Press the CARTRIDGE button 9 12 Maintaining the MultiPASS C5000 Chapter 9 DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE ROUND SHAFT Chapter 9 Maintaining the MultiPASS C5000 9 13 C H Do not try to move the cartridge holder manually this may damage the unit If the cartridge holder does not move and the unit beeps several times unplug the MultiPASS C5000 and let it cool for several minutes The device has an automatic protection mode that prevents it from overheating After allowing it to cool plug the unit in again and press the CARTRIDGE button to move the cartridge holder to the center of the unit H Hold the BJ cartridge on the sides only Do not touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side The metal area may become hot during printing H Gently pull up on it H Dispose of the old BJ cartridge or store it in the Ink Cartridge Storage Box
134. ing color there is a significant increase in the amount of information that the driver has to interpret and translate When printing black ink only the driver has only one color to interpret By decreasing the amount of colors that the printer driver has to interpret you can significantly decrease the time needed to translate the information This will speed up the overall printing process For Quick Color Printing In the MultiPASS Printer Driver for Windows choose the following printing operations These selections allow the printer driver to interpret and translate 256 colors which will increase your printing speed However your print quality will not be optimized H Media Type Plain Paper H Print Quality Standard Fine is off H Color Model Color H Print Model Custom H Color Selection Fast Color For High Quality Color Printing For the MultiPASS C5000 select the printing options shown below to allow the printer driver to interpret and translate up to 16 7 million colors Keep in mind that your print speed will be slower than with other setting combinations H Print Quality High Fine mode is on H Color Model Color H Print Model Automatic Chapter 2 Printing With the MultiPASS C5000 2 13 Printing For Monochrome Printing Use the optional BC 20 Black BJ Cartridge to optimize the printer s performance when you are printing black text and graphics only In the printer driver choose the fo
135. ing and Hiding Your Annotations As you add annotations to your document you can turn the display of the annotations on and off for viewing To show or hide your annotations click Annotations on the View menu On the Annotations menu click the command to hide or show your annotations For color annotations click B amp W Preview to display the annotations in black and white Revising Your Annotations Once you have created annotations in your document you can revise the annotations as needed For example you may want to resize move delete or cut or copy and paste an annotation Selecting One or More Annotations To revise an annotation you must first select it In most situations you can select one or more annotations at a time H To select a single annotation click the Annotation Select button on the annotation panel Then click the annotation H To select all annotations click Select All on the Edit menu This method selects all the annotations in the open document on all pages You cannot resize an annotation using this method H To select annotations within a specified region click the Region Select tool on the annotation panel At the desired location on the displayed page drag the cursor to draw a rectangle enclosing the annotations you want included within the region A dotted line displays to indicate the region On the Edit menu click Select in Region Graphic handles display for the annotations that are selected
136. irectly If your computer is going to be off for a while and you are expecting incoming faxes it s a good idea to set the MultiPASS C5000 to automatically print incoming faxes Receiving a Fax Into the In Box To receive a fax into the In Box of the MultiPASS Desktop Manager your computer must be on and MultiPASS Background must be running You must also have selected Upload Fax in the Receive Conditions of the Desktop Manager See page 8 7 for details The Receive Options determine how your faxes are received by the MultiPASS C5000 H When the Computer is Off Set this to Print Fax to always print an incoming fax Set this to Save in memory to save an incoming fax in the MultiPASS C5000 s memory You can then print the fax or upload it to the MultiPASS Desktop Manager after you turn on the computer H When the Computer is On Set this to Upload Fax to receive all your faxes to the MultiPASS Desktop Manager Set this to Print Fax to always print an incoming fax Receiving Faxes 5 8 Receiving Faxes Chapter 5 Printing a Received Fax When Your Computer Is Off When a document is in its memory the MultiPASS C5000 displays the message REC D IN FILE and alternately flashes the date To upload the fax to the MultiPASS Desktop Manager simply turn on the computer If you want to print a fax that is stored in memory in the MultiPASS C5000 without turning on the computer follow these steps The MultiPA
137. is may cause the paper to misfeed or jam H If your printed page contains lots of graphics the ink on the page may be damp due to the print density Remove the page right away and allow the ink to dry H The capacity of the paper output tray is 20 sheets of paper To reduce paper jams remove paper from the output tray before the count reaches 20 H If paper curls after printing remove it immediately otherwise paper jams may occur Slide the stack of paper into the sheet feeder until it stops 2 22 Printing With the MultiPASS C5000 Chapter 2 Manually Feeding Paper You use the manual feed function when printing on heavier weight print media 24 lb to 28 lb or 90 g m2 to 105 g m2 H If you are manually feeding heavier weight print media set the paper thickness lever to the right H If you are using Windows you must select Manual Feed in the MultiPASS Printer Driver for the printer to accept manually fed paper H You will see this screen H Remove any paper in the sheet feeder and click Continue Start your print operation Check the paper thickness lever DO NOT TOUCH THE GUIDE RAIL DO NOT TOUCH THE RIBBON CABLE Printing Chapter 2 Printing With the MultiPASS C5000 2 23 H Slide the paper into the manual feed slot in the back of the printer H Make sure the print side is facing up H Align the sheet with the left edge of the manual feed slot H Hold the sheet for about two seconds until i
138. is could result in a risk of fire or electric shock H Do not allow small objects such as pins paper clips or staples to fall into the MultiPASS C5000 If something does fall into it that you cannot remove unplug the unit immediately and call the Customer Care Center H Unplug this product from the wall outlet and call the Customer Care Center if any of the following conditions exist The power cord or plug is damaged or frayed Liquid is spilled into the unit or if the unit is exposed to rain or water Smoke unusual noises or odors come from the unit The unit has been dropped or the cabinet has been damaged The unit does not operate normally when you have followed the operating instructions Adjust only those controls that are covered by the operating instructions in the Quick Start Guide and this User s Manual Improper adjustment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation Chapter 1 Introduction 1 7 Introduction Main Components of the MultiPASS C5000 Before using the MultiPASS C5000 it s a good idea to familiarize yourself with the components and understand their functions Front View SENDING DOCUMENT SUPPORT HOLDS DOCUMENTS AS THEY FEED INTO ADF PAPER GUIDES ADJUST TO WIDTH OF DOCUMENT TO BE SCANNED AUTOMATIC DOCUMENT FEEDER ADF AND PRINTER COVER HOLDS DOCUMENTS TO BE SCANNED UP
139. ividual product information for warranty details Canon Canada Customer support for Canadian residents is available 24 hours a day seven days a week at 1 800 263 1121 In other countries please contact your Canon dealer Chapter 1 Introduction 1 5 Introduction Servicing the MultiPASS C5000 The Canon MultiPASS C5000 is designed with the latest technology to provide trouble free operation The warranty card that comes with your system describes Canon s limited warranty which includes the InstantExchange warranty program Be sure to read the warranty information to find out about the different service options available to you Save the warranty and keep your sales receipt for proof of purchase In the event that your MultiPASS C5000 needs servicing you will need your proof of purchase to obtain warranty service Be sure to fill out the Registration card and send it in This will help Canon give you better support and warranty service If you seem to have a problem try to solve it by referring to the troubleshooting information in Chapter 10 If you cannot solve the problem contact the Canon Computer Systems Customer Care Center see previous page for details Important Safety Instructions Read these safety instructions and refer to them later if you have any questions C Except as explained in this manual do not attempt to service the MultiPASS C5000 yourself Opening and removing interior covers may expose you
140. k on your hands Take the new BJ tank out of its packaging Remove the empty BJ tank Maintaining the MultiPASS C5000 9 18 Maintaining the MultiPASS C5000 Chapter 9 H If you are replacing both tanks repeat steps 3 through 6 for the other BJ tank H Make sure each tank is properly seated in its slot The cartridge holder then moves to the home position on the right side of the unit N Before you unplug the MultiPASS C5000 make sure the BJ cartridge is in the home position on the right side If you unplug the unit while it is printing or move the BJ cartridge from the home position the cartridge will not be capped and may dry out Close the printer cover and press the CARTRIDGE button Press firmly on the tab on top of the new BJ tank until it snaps into place Slide the new BJ tank into the empty slot Chapter 9 Maintaining the MultiPASS C5000 9 19 Storing a BJ Cartridge Whenever you unwrap a BJ cartridge you must either install it in the MultiPASS C5000 or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging H When opening the Ink Cartridge Storage Box press in on the release tab that locks the cover in place H You must insert the cartridge correctly or the storage box will not close H The protective cap must be removed from the cartridge before you set it in the storage box H Be sure the lid snaps closed Close the storage box Care
141. l is a set of tools for annotating your open document When you select a tool on the panel an additional panel may open enabling you to specify specific features for the tool You can move the panel around the window to position it for working on your document You can also hide the display of the panel FIT TO WINDOW FIT TO WIDTH ROTATE RIGHT ROTATE LEFT ROTATE 180 ZOOM OUT ZOOM IN ANNOTATION PANEL SCROLL SELECT ANNOTATION SELECT REGION STICKY NOTE WHITE OUT STAMP HILITE ARROW LINE RECTANGLE CIRCLE Chapter 7 Working With Documents in the Desktop Manager 7 15 H Page Panel The page panel contains a number of buttons one for each page in the document you are currently viewing The page panel provides a quick visual indication of the number of pages in the document and a method for moving to another page The page panel normally displays along the bottom edge of the Document Viewer window above the status bar H Status Bar The status bar appears at the bottom of the window and contains useful information about the document that you are currently viewing Adjusting Your View of the Document You can adjust your view of the open document in a number of ways to provide a more workable display area for making annotations For example you can hide or show the different components of the Document Viewer To show hide the components of the window H On the View menu click To
142. l or group name and address information and phone and fax numbers Address Book entries can be sorted based on a chosen column of information H Status Line The status line displays additional information about the selected Address Book entry based on whether the selected entry is an individual entry or group entry H Command Buttons You use the command buttons to perform various tasks in working with your Address Book ADDRESS BOOK ENTRIES STATUS LINE COMMAND BUTTONS Chapter 3 Using the MultiPASS Desktop Manager 3 11 MultiPASS Desktop Manager Working With Address Book Entries When open the Address Book displays a list of the address entries you currently have set up along with the corresponding information for each entry The Address Book contains two types of entries H Individual An individual entry enables you to identify each individual to whom you repeatedly send faxes When you send a fax you can then specify the recipient for your fax from the entries listed in the Address Book H Group A group entry identifies the two or more individual Address Book entries to whom you repeatedly send the same fax For example you can set up a group to include those individuals involved in a particular business project When you specify the group entry as the fax recipient on your fax the fax is sent to each individual in the group Sorting the Address Book The Address Book is sorted alphabetically by last name
143. laced on the Document Viewer clipboard From the clipboard it can be pasted to any location on any page of your document Documents in Desktop Manager 7 24 Working With Documents in the Desktop Manager Chapter 7 To copy and paste an annotation 1 Select the annotation to be copied and click Copy on the Edit menu or toolbar 2 With the annotation copied click Paste on the Edit menu or toolbar 3 Move the pasted annotation to the desired location in your document Saving All or Part of a Base Page of Your Document You can select the original base page or a region of the page and save the selection to a bitmap BMP file Once it is saved as a bitmap file you can import the file into another Windows application as needed 1 Select either the base page or a region of the page in your document 2 Click Copy on the Edit menu or toolbar 3 Once copied on the Edit menu click Paste to File 4 When prompted specify the drive directory and name of the file for saving A REGION OF THE PAGE SELECTED Chapter 7 Working With Documents in the Desktop Manager 7 25 Removing an Annotation If you decide you no longer want an annotation to appear in your document you can remove the annotation either permanently or by moving it to the clipboard To remove an annotation select the annotation and do one of the following H To delete the annotation permanently press the Delete key H To remove the an
144. llowing printing options to tell your MultiPASS C5000 to print using black ink only H Media Type Plain Paper H Print Quality Standard H Color Model Monochrome H Print Model Automatic Other Ways to Improve Print Speed in Windows To improve printing speed you can try the following H Avoid diffusion halftones In the Custom Settings dialog box choose Diffusion for halftoning only when printing final output or photographic images Choosing Fine allows documents to print as much as 20 faster because the computer does not need to compute to best possible position for each dot H Avoid screen matched color In the Custom Settings dialog box avoid Match as the Color Adjustment setting The screen matching feature takes longer to process in the computer because it requires special information H Avoid automatic settings Although the automatic settings are easy to use the computer must interpret the printed page This takes more time than if you select each setting H Free up your memory Use only one software program at a time and unload any screen saving utilities or programs stored in Windows background this frees up more memory for Windows processing 2 14 Printing With the MultiPASS C5000 Chapter 2 H Use Monochrome when possible If you will be printing text in black ink only choose a Color Selection of Black and White rather than Grayscale Print draft documents in Monochrome rather than Color or use Draf
145. lude all numbers that need to be dialed for example 1 714 555 2222 H If you entered an Outside Line Prefix number such as 9 in the Phone Fax Setup dialog box do not enter it here If adding a new entry click Add If editing an entry click Replace Adding and Editing a Group Address A group address contains addresses previously set up in the Address Book either individual addresses or other group addresses The New Fax Group dialog box displays two lists a list of all Address Book entries previously set up and the list of addresses included in the group You select addresses from the Address Book to include in the group You ll want to add addresses to a group when you will be PC faxing to this group If you will be sending plain paper faxes you ll want to set up the group in the speed dial list See page 3 20 for details N You cannot assign a group address to a speed dial code 3 14 Using the MultiPASS Desktop Manager Chapter 3 To add a group entry click the New Group button on the toolbar To edit a group select the entry in the Address Book and click the Edit button H Enter or edit the name you want assigned to this group H In the Address Book list box click the individual entry you want to add to the group and click Add H To remove an entry from the group click the entry in the group list box and click Remove H In the Comments box you can enter a note for this group entry H If adding a n
146. ly connections are secure The MultiPASS is printing The incoming fax is stored a document in memory and will print when the print job is complete The MultiPASS does The MultiPASS may not For the MultiPASS C5000 not switch automatically be in Fax Tel mode to switch automatically between telephone and between telephone and fax transmissions fax reception the Receive mode must be set to Fax Tel mode There may be a document Make sure you have printed in memory out any documents in memory An error may have occured Check the LCD for an error during reception message See page 10 6 The sheet feeder may be Make sure paper is loaded in empty the sheet feeder The sending fax may not Some fax units cannot send send the CNG signal that the CNG signal that tells your tells the MultiPASS that the MultiPASS the incoming signal incoming signal is a fax is from a fax In such cases you will have to receive the document manually Troubleshooting 10 22 Troubleshooting Chapter 10 Problem Cause Solution Cannot receive a You may have pressed Always press START COPY document manually START COPY after hanging before hanging up the up the telephone telephone Do not press START COPY after you hang up the telephone this will disconnect the call Print quality is poor You may not be using the Be sure you are using paper correct type of paper that meets the paper requirements for the MultiPASS see page
147. ly correctly connected to the MultiPASS see your Setup Guide The unit may not be getting Make sure the power cord is power connected to the MultiPASS and to an AC outlet make sure the AC outlet has power The MultiPASS may not If you have a pulse line be be set for the type of sure the MultiPASS is set for telephone line in use pulse dialing see page 8 4 pulse tone The phone disconnects The MultiPASS may not be Make sure the MultiPASS while you are talking plugged in properly is plugged in correctly on the line If the MultiPASS is in Disable the Silent Receive Answer Machine Mode and option on the Receive Fax Silent Receive is enabled tab of the Desktop the unit will switch to fax Manager receive mode when it detects a period of silence Copying Problems Problem Cause Solution The MultiPASS will not The MultiPASS may have a Replace the empty BJ tank make a copy BC 21e Color BJ Cartridge See page 9 16 installed and its black BJ tank may be empty The MultiPASS may have a The MultiPASS will not make BC 22e Photo BJ Cartridge copies when the BC 22e or BC 29F Neon BJ Cartridge Photo BJ Cartridge or the installed BC 29F Neon BJ Cartridge is installed Replace the cartridge with a BC 21e Color BJ Cartridge or BC 20 Black BJ Cartridge The telephone may be off hook Make sure the telephone is in its cradle Troubleshooting 10 24 Troubleshooting Chapter 10 Problem Cause Solution
148. ly for storing documents moved from the system defined folders If you create additional folders that cause the folder list to grow beyond the visible list area a vertical scroll bar displays The scroll bar scrolls the entire list of system and user defined folders as a single entity Viewing Documents in the Desktop Manager When you open a folder you can view the documents contained within the folder To open a folder simply click the desired folder in the folders list If the number of documents within a folder exceeds the available work area horizontal and or vertical scroll bars appear You can then scroll the work area to view your documents The documents are presented within the open folder as a list Each document on the list displays an icon representing the document type along with other pertinent information about the document such as the name page count disk storage size and date and time it was created Chapter 3 Using the MultiPASS Desktop Manager 3 9 MultiPASS Desktop Manager The icon designates the document type as fax scan or modified A modified document is a document where the fax cover page has been removed from a fax or a multipage document that has been split into multiple documents Sorting the Documents in the List Documents in the Out Box folder are listed by a combination of the date and time they were submitted for processing any future scheduling time and processing status Documents
149. m the note to do something else such as change the text size or switch to a different tool before entering your text the sticky note is removed This is to prevent you from creating unwanted blank sticky notes To add a sticky note 1 Click the Sticky Note tool on the annotation panel 2 Select the font font size and any special effects 3 At the desired location on the displayed page drag the cursor to draw the size of the sticky note A dotted line displays to show you where the sticky note will be placed When you release the mouse button the sticky note is created 4 Type the text of your note STICKY NOTE Chapter 7 Working With Documents in the Desktop Manager 7 19 To edit the text in a sticky note 1 Make sure the Sticky Note tool is selected on the annotation panel 2 Move your mouse pointer over the sticky note The cursor changes to an insertion point 3 Click at the location where you want to make your changes 4 Edit the text as needed Concealing a Region You can conceal a region of your document to hide certain areas For example you can hide a paragraph before you fax the document to a business contact You can conceal the paragraph with either an opaque whiteout or blackout annotation which is always a rectangle Once applied the whiteout or blackout annotation can be moved resized or deleted To conceal a region H On the annotation panel click the White Out tool At
150. missing or colors are very wrong a BJ tank may be out of ink If the output is still blank after cleaning the print head at least five consecutive times replace the empty BJ tank in the BC 21e Color BJ cartridge You leave the BJ cartridge in the MultiPASS C5000 when replacing a BJ tank The cartridge holder then moves to the center of the unit H Grasp both sides and lift it up C Do not try to move the cartridge holder manually or you may damage the unit If the cartridge holder does not move and the unit beeps several times unplug the MultiPASS C5000 and let it cool for several minutes The device has an automatic protection mode that prevents it from overheating After allowing it to cool plug the unit in again and press the CARTRIDGE button to move the cartridge holder to the center of the unit Open the printer cover Press the CARTRIDGE button DO NOT TOUCH THE ROUND SHAFT DO NOT TOUCH THE RIBBON CABLE DO NOT TOUCH THE GUIDE RAIL Chapter 9 Maintaining the MultiPASS C5000 9 17 H The color BJ tank is on the left the black BJ tank is on the right H Grasp the tab on the top of the tank and pull forward to release the BJ tank H Then lift the BJ tank up and out of the BJ cartridge unit H Dispose of the BJ tank properly You may want to place it in a plastic bag to keep from spilling any residual ink H Remove the orange protective cap H Do not touch the bottom of the BJ tank you may get in
151. n 6 6 SCAN button 6 2 Scanner components cleaning 9 4 6 specifications A 7 9 Scanning 6 1 9 attributes 6 3 black and white options 6 7 documents 1 13 glass 9 5 image processing A 7 message 8 16 method A 7 MultiPASS Desktop Manager 6 4 8 Pagis 6 2 4 properties 6 3 4 resolution A 7 8 speed A 8 width A 8 Windows application 6 9 Scheduled job 7 4 7 6 Screen matched color 2 13 Send Fax dialog box 4 17 Send Fax options 8 4 6 advanced 8 5 6 defining 4 18 19 Sending document 4 2 10 multiple locations 4 11 13 PC faxes 4 16 19 Sending document support 1 7 Sending faxes 4 1 31 manually 4 9 status 8 16 Sent Fax folder 3 7 Separation guide 9 5 roller 9 5 Sequential broadcasting 4 11 13 Serial number 10 2 Servicing unit 1 5 Setting tab 2 9 Setting up Address Book 3 9 18 speed dial assignments 3 18 21 8 11 Setup Analyzer 2 9 2 11 MultiPASS Desktop Manager 8 1 22 options 8 2 11 Sheet feeder 1 7 1 12 13 2 18 2 20 capacity A 1 paper jams 10 5 Silent Receive option 5 10 8 7 Space requirements A 11 Specialty papers 1 3 2 2 3 2 27 34 guidelines 2 27 29 Specifications A 1 12 general A 10 Speed scanning A 8 Speed dial assignments setting up 3 18 21 8 11 group 3 20 21 individual 3 19 tab 8 11 Speed option receiving 8 9 sending 8 5 Spilled ink 9 10 Spool settings 2 7 Stamp 7 11 inserting 7 20 Stand
152. nal mode in the computer s BIOS If you do not know how to enter the BIOS or make the changes contact the computer manufacturer 5 If the above procedures do not resolve the problem please call the Canon Computer System Customer Care Center See page 1 4 for details Troubleshooting 10 26 Troubleshooting Chapter 10 Memory Clear Report The Memory Clear Report summarizes the documents that were cleared from memory when a power failure occurred This report is generated automatically H If you experience a power failure any documents stored in memory will be lost H When you turn on the MultiPASS C5000 after power is restored the MultiPASS C5000 automatically prints out a list of documents that were stored in the memory at the time of the power failure Appendix A Specifications A 1 Specifications Color Bubble Jet Printer Printing Method Bubble jet ink on demand Printing Resolution 720 360 dpi Paper Handling Automatic feed Manual feed Sheet Feeder Capacity auto feed only Plain paper 20 lb or 75 g m2 Approx 100 sheets Glossy photo paper 1 sheet High resolution paper Approx 10 sheets T shirt transfers 1 sheet Bubble Jet paper Approx 100 sheets Fabric sheets 1 sheet Transparencies 50 sheets Back print film 10 sheets Envelopes 10 envelopes U S Commercial number 10 or European DL Paper Size Letter 8 5 in 11 in Legal 8 5 in 14 in A4 210 mm 297 mm U S Commercial numb
153. nd the time using the numeric buttons 06 08 97 15 36 DATE amp TIME Press START COPY twice USER SETTINGS Then press the gt button FUNCTION Press FUNCTION on the one touch speed dialing keypad Stand alone Fax Appendix B Using the MultiPASS C5000 as a Stand alone Fax B 3 H Set the time using the 24 hour clock system H Example 07 30 7 30 A M 17 05 5 05 P M H You can enter a space with the gt button to make your number easier to read TEL 6665552222 Enter your fax number up to 20 digits using the numeric buttons TEL DATA ENTRY OK Press START COPY twice when the date and time are entered 11 15 97 08 15 B 4 Using the MultiPASS C5000 as a Stand alone Fax Appendix B H After a few seconds the LCD display changes to H Press the button with the letter you want to enter for example press 2 three times to enter a capital C Button Characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjk15 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 0 _ amp lt gt H Correct errors by moving the cursor to the error using lt or gt on the one touch speed dialing keypad and entering the correct character CANON FAX BACK Enter your name up to 24 characters using the numeric buttons Then press START COPY again UNIT NAME DATA ENTRY OK Press START COPY when the fax number is entered St
154. ng options and learn about your printer driver as well as your MultiPASS C5000 H General This tab allows you to add comments regarding the printer driver and print a test page or a separator page You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows application H Details This tab allows you to specify printer port settings spool settings and time out settings You see this tab when you open the Properties dialog box from the Printers folder not from within a Windows application DEFINE THE PRINTER S PORT SPECIFY THE PRINTER DRIVER SPECIFY TIMEOUT SETTINGS SPECIFY PORT SETTINGS SPECIFY SPOOL SETTINGS ADD COMMENTS HERE PRINT A SEPARATOR PAGE PRINT A TEST PAGE 2 8 Printing With the MultiPASS C5000 Chapter 2 H Paper This tab allows you to specify page orientation paper size and type of print media H Graphics This tab allows you to specify print quality color model and print model SPECIFY TYPE OF PAPER SPECIFY PAGE ORIENTATION SPECIFY SIZE OF PAPER SPECIFY PAPER FEED METHOD ENABLE OR DISABLE IMAGE COLOR MATCHING ENABLE OR DISABLE FINE MODE ENABLE OR DISABLE IMAGE OPTIMIZER SPECIFY PRINT QUALITY SELECT A COLOR MODEL SELECT A PRINT MODEL Chapter 2 Printing With the MultiPASS C5000 2 9 Printing H Setting This tab allows you to turn on or off the Setup Analyzer It also allows you to save up
155. nitor H In the Desktop Manager click Status Monitor on the Tools menu Using the Minimized Status Monitor With Windows 95 the minimized Status Monitor appears as a button on the Windows desktop in the taskbar The graphical appearance of the icon or button depicts the type of activity it is reporting For example the scan graphic is used to depict the status of scan activity 8 16 Setup and Other Utilities in the Desktop Manager Chapter 8 Status Messages The Status Monitor reports the following statuses for the MultiPASS C5000 H Idle The MultiPASS C5000 is currently inactive H Scanning The MultiPASS C5000 is scanning an image The Status Monitor window displays the number of the page currently being scanned H Printing The MultiPASS C5000 is printing a document The Status Monitor window displays the number of the page currently being printed H Sending Fax The MultiPASS C5000 is sending a fax document The Status Monitor window displays the number of the page currently being faxed H Receiving Fax The MultiPASS C5000 is receiving a fax document The Status Monitor window displays the fax number or name of the sender if available and the number of the page currently being received H Attention Needed The MultiPASS C5000 needs your attention for situations such as being out of paper The Status Monitor window describes the nature of the attention required When you have corrected the situation the status m
156. not tape the BJ cartridge to the side of the unit ink may spill into the MultiPASS C5000 N If you no longer have the shipping carton your MultiPASS C5000 came in pack the unit in a suitably sized sturdy cardboard box using bubble wrap foam peanuts or other suitable packing materials If you use foam peanuts be sure to wrap the unit in plastic first to prevent the packing materials from entering any openings in the unit Pack the unit Maintaining the MultiPASS C5000 9 22 Maintaining the MultiPASS C5000 Chapter 9 Troubleshooting This chapter contains information to help you solve problems you may have when using the MultiPASS C5000 It includes H Paper jams H LCD messages H Printing problems H Faxing problems H Telephone problems H Copying problems H Technical notes H Memory Clear Report If you have a problem with your MultiPASS C5000 and you cannot resolve it by referring to the information in this chapter contact the Canon Computer Systems Customer Care Center See page 1 4 for details Canon s support personnel are trained in the technical support of Canon s products and should be able to help you with your problem If your printer requires service they can provide you with the telephone number of your local Canon Authorized Service Facility ASF N Attempting to repair the MultiPASS C5000 yourself may void the limited warranty as to that repair See the limited warranty card for det
157. notation to the clipboard click Cut on Edit menu or toolbar Exporting the Document You can save a copy of the document currently open in the Document Viewer to a file on a specified drive and directory The document is saved as a graphic file and can include or not include any annotations you may have created Typically you would save the document to use in a graphics application of your choice To determine the appropriate file type for saving the document refer to the user documentation for the graphics application to which you want to import the file 1 On the File menu click Export 2 In the Export dialog box specify the drive directory filename and file type for the file you want to save Specify also whether you want to save any annotations with the document Then click OK Documents in Desktop Manager 7 26 Working With Documents in the Desktop Manager Chapter 7 Adjusting the Document Viewer Default Options As you work in the Document Viewer you can change the options that affect your view of the open document such as the size and lightness or darkness of the image However if you have view settings that you generally prefer to use in most situations you can define default settings These settings are activated when you first open the Document Viewer To adjust the initial Document Viewer options 1 On the File menu click Initial Options 2 On the Initial Options menu click the appropriate command
158. nt head consumes a small amount of ink Cleaning too often reduces the amount of ink in the BJ cartridge H Make sure the MultiPASS C5000 is plugged in The unit cleans the print head H When cleaning ends the MultiPASS C5000 beeps once to let you know it is done and returns to Standby mode H Do this five consecutive times if necessary H If the problem persists install a new BJ cartridge Press START COPY HEAD CLEANING Press the lt or gt button until HEAD CLEANING appears in the LCD display FUNCTION Press FUNCTION Chapter 9 Maintaining the MultiPASS C5000 9 9 BJ Cartridge Guidelines You can use these cartridges with the MultiPASS C5000 H BC 21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks one color cyan magenta yellow and one black You can replace the BJ tanks without replacing the print head unit when you run out of ink A BC 21 Color BJ Cartridge will also work with the MultiPASS C5000 H BC 20 Black BJ Cartridge Contains the print head unit and black ink only Use this optional cartridge when you will be printing with black ink only and for fast five page per minute printing When you run out of ink you replace the complete cartridge H BC 22e Photo BJ Cartridge Contains the print head unit and color and black inks Use this optional cartridge when you want to produce photo realistic color printing When used with Canon s High Resolution Paper HR 1
159. nt s stored in memory the MultiPASS C5000 erases the document s from memory N If you are using the MultiPASS Desktop Manager and it is set to Save in memory the MultiPASS C5000 stores incoming faxes in its memory when the computer is off In this case you will see the REC D IN FILE message See page 5 7 for details on receiving faxes with the MultiPASS Desktop Manager Receiving While Copying Printing or Registering Because the MultiPASS C5000 supports multitasking you can receive a document or a phone call while you are H Making a copy H Printing a document H Entering information If you are making copies or printing a document and the MultiPASS C5000 receives a fax it stores the document in its memory It then prints the document as soon as you finish making copies or printing If you are entering information into the LCD menu system and the MultiPASS C5000 receives a fax it prints the document immediately it does not store the document in memory Chapter 5 Receiving Faxes 5 7 Receiving Faxes to the MultiPASS Desktop Manager When your computer is on you can automatically receive incoming faxes to the MultiPASS Desktop Manager When your computer is off the MultiPASS C5000 stores received faxes in its memory until you either print them or you turn on the computer When you turn on the computer you can send the faxes to the MultiPASS Desktop Manager The MultiPASS C5000 can also print incoming faxes d
160. o BJ Cartridge 1 2 2 2 2 10 2 29 6 10 11 9 9 A 4 BC 22e Photo Kit 1 4 BC 29F Neon BJ Cartridge 1 2 2 29 6 11 9 9 A 4 BCI 21 Black BJ Tank 1 2 A 4 BCI 21 Color BJ Tank 1 2 A 4 Bi directional cable 10 25 A 3 A 8 180 180 dpi 2 10 180 360 dpi 6 11 360 360 dpi 2 10 6 11 A 7 486DX processor A 9 720 360 dpi 2 10 A Accessories 1 2 4 Active job 7 4 7 6 Adding entries Address book 3 12 14 pages to document 1 16 Address Book adding entries 3 12 14 entries 3 10 14 exporting 3 17 18 importing 3 15 16 setting up 3 9 18 sorting 3 11 ADF See Automatic Document Feeder Advanced Receive Fax options 8 8 10 Send Fax options 8 5 6 ALARM light 1 9 10 10 11 Annotation s 7 11 26 adding 7 18 22 copying and pasting 7 23 24 hiding 7 22 including 4 19 moving 7 23 panel 7 13 14 removing 7 25 resizing 7 23 revising 7 22 23 showing 7 22 Answer Machine Mode 5 4 5 options 8 10 Answer options 8 7 Answering machine 5 4 5 Index I 1 Index I Index I 2 Index BJ cartridges 1 2 3 9 20 contents A 4 guidelines 9 9 11 print head 9 8 replacing 9 11 15 specifications A 4 storing 9 19 20 BJ tanks 1 2 3 A 4 replacing 9 16 18 yield A 4 Bubble Jet Paper LC 301 1 3 2 3 2 17 A 2 Bulletin Board Service Canon 1 4 C Calls responding 5 9 10 Cancel sending 4 10 Canon Authorized Service Facility ASF 1
161. o send redialing Try to send the document the document again at a later time BUSY NO SIGNAL 005 018 The telephone number Try sending the you dialed is busy document at a later time The fax number dialed Check the fax number was incorrect and dial again The other party s fax is Contact the other party not working and have them check their fax The other party is not Contact the other party using a G3 machine and have them send or receive the document using a G3 machine The touch tone rotary Set your MultiPASS pulse setting on your to the setting that MultiPASS is incorrect matches your telephone line see page 8 4 The receiving fax did Contact the other party not answer within 35 and have them check seconds their fax You can try to send the document manually For an over seas call add pauses to the registered number CARTRIDGE JAMMED Cartridge holder cannot Clear the paper jam or move This is normally whatever is obstructing due to a paper jam the cartridge holder and then press STOP Do not attempt to move the cartridge holder manually Troubleshooting Message Error Code Cause Action CHANGE CARTRIDGE 052 The BJ cartridge is Replace the BJ cartridge empty or its ink has The unit will then dried out print any documents received in memory CHECK DOCUMENT 001 The document is Remove the document jammed in the ADF you are trying to send or copy and start again CHECK
162. olbar Status Bar Annotation Panel and or Page Panel Clicking the same command turns the display of the item on and off H For the annotation panel you can also click the Annotation Panel button on the toolbar Changing the Document Orientation You may need to rotate a document for easier reading For example the document may represent a fax you received that was originally sent in landscape mode or was fed into a fax machine in an inverted position The change in orientation applies to the entire document not just a currently displayed page To change the document orientation H On the View menu click Rotate On the Rotate menu click Right Left or 180 to rotate the document right by 90 left by 90 or 180 flipping the document upside down H On the toolbar click Rotate Right Rotate Left or Rotate 180 Documents in Desktop Manager 7 16 Working With Documents in the Desktop Manager Chapter 7 Adjusting the Display Size The Document Viewer offers different levels of magnification to enable you to work at the most comfortable size for your document You can zoom in and out at predefined increments or specify a particular size or scale You can use the Fit to Width option which fills the width of the window with your page display or Fit to Window which adjusts the document image size so that the entire document is visible within the window To enlarge or reduce the size H To enlarge the document by inc
163. ollowing conditions If your computer is turned off You set the MultiPASS C5000 to print the fax or save the fax in its memory If your computer is turned on You set the MultiPASS C5000 to move upload the fax to the Desktop Manager on your computer or to print the fax H Report You specify whether or not you want a report to print with each fax reception or only when there is an error with the fax reception Restoring the Default Settings If after making changes you decide to restore the default settings for the options click the Use Defaults button Setting Up Advanced Receive Fax Options When you click on the Advanced button on the Receive Fax tab you see this dialog box Chapter 8 Setup and Other Utilities in the Desktop Manager 8 9 H Speed You set the transmission speed used to receive faxes The higher the setting the faster the fax is received If you experience problems when receiving faxes try a lower speed setting H Error Correction ECM You select this option to reduce system and line errors when receiving a fax With this option selected the system checks each incoming fax for lost data If data has been lost from a portion of a page the system receives that portion again after confirming that all data within that portion can be received successfully H Ink Saver Mode You select this option to print documents in the Desktop Manager using a reduced amount of ink When using Ink Saver Mode th
164. on Sequential Broadcasting 4 11 Transmitting the Document 4 11 Adjusting the Quality of Your Faxes 4 13 Setting the Resolution 4 13 Setting the Contrast 4 15 Sending PC Faxes 4 16 Sending a PC Fax From a Windows Application 4 16 Creating a Fax Memo in the MultiPASS Desktop Manager 4 20 Designing a Fax Cover Page 4 20 Preparing the Cover Page Background 4 21 Opening the Cover Page Designer 4 22 Using the Cover Page Designer 4 23 Creating a New Cover Page 4 24 Editing an Existing Cover Page 4 28 Deleting a Cover Page
165. or BC 29F is installed BJ Cartridge and install the BC 21e BJ Cartridge LOAD PAPER The MultiPASS is out Load paper in the sheet of paper the sheet feeder Make sure the feeder is empty stack does not exceed the limit mark Then press START COPY Chapter 10 Troubleshooting 10 9 Message Error Code Cause Action MEMORY FULL 037 The memory of the Print out any documents MultiPASS is full that are stored in because it has received memory Then start the too many documents operation again or a very long or detailed document Memory is full because Divide the document you tried to send too and send each part many pages at once separately or a very long or detailed document MEMORY FULL The MultiPASS is If sending a fax the PLEASE WAIT sending a fax and its MultiPASS continues to memory is full send the fax as memory becomes available MEMORY USED nn Shows the percentage of If you need more space memory currently in use print or send any documents in memory NO ANSWER 005 The receiving fax Make sure you dialed machine does not the correct number answer Try again later NO RX PAPER 012 The other party s fax is Contact the other party out of paper or its and have them install memory is full paper in their fax NO TEL 022 The one touch or coded Register the number speed dialing number see page 3 18 has not been registered NOT AVAILABLE NOW 025 In
166. or faxing Noise level See dB A Nonbleed A special mode in color print quality selection whereby the printer changes from true black to composite black when directly adjacent to an area of color Numeric buttons The round numbered buttons on the operation panel marked the same as a standard telephone keypad Press them to perform manual dialing to enter numbers and letters when you register numbers and names and to enter coded speed dialing codes with two or more digits One touch speed dialing keypad The round buttons numbered 1 to 6 on the operator panel each of which may be registered as a fax or telephone number Once a number is registered you press one button to dial the entire number Page orientation Refers to the direction of print on the page Printing across the width of a page is called portrait orientation Printing across the length of a page is called landscape orientation Pause A timing entry required for registering certain long distance numbers and for dialing out through some telephone systems or switchboards Pressing the REDIAL PAUSE button enters a pause between digits of a telephone number PC fax An electronic way to send and receive faxes A PC fax is sent from or received directly into a computer Using the MultiPASS Desktop Manager you can send and receive PC faxes and save sort and or print the PC faxes Glossary G 7 Portrait orientation Refers to printing across the width of the page le
167. ore installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 CANON CANADA INC 1 800 26
168. ormation LCD menu system B 2 6 Envelopes 2 19 A 2 COM 10 2 24 DL European 2 24 printable area A 3 printing 2 24 26 Environmental conditions A 10 Error correction ECM 8 5 8 9 Error status 7 5 warning status 8 16 European DL envelopes 2 24 Export Tiff 7 10 Exporting Address Book 3 17 18 document 7 10 7 25 Extension phone 5 2 Index I 3 Index I 4 Index F Fabric Sheet FS 101 1 3 2 3 2 17 2 27 2 32 34 A 2 drying 2 34 printing 2 32 34 Facsimile specifications A 5 6 Failed status 7 5 Fax es fine resolution 4 14 15 header 1 17 8 4 8 6 information 8 4 memo 4 19 20 photo resolution 4 14 15 printing speed A 5 quality 4 13 15 receiving 5 1 10 resending 4 8 resolution A 5 sending 4 1 31 specifications A 5 6 standard resolution 4 14 15 Fax cover page background 4 21 22 creating 4 24 28 deleting 4 29 designing 4 20 31 editing 4 28 29 printing 4 29 31 Fax Log comment 4 19 displaying 3 21 printing 3 22 using 3 21 22 Fax Only Mode 5 2 Fax Retrieval System Canon 1 4 Fax Sender identifying 4 19 Fax sending canceling 4 10 messages 4 10 Fax Tel Mode 5 2 A 12 switching options 8 9 Faxing documents 1 13 problems 10 19 22 Feeding paper automatically 2 18 21 manually 2 22 23 FILE PRINT function B 1 FILE PRINT message 5 8 Fine mode fax A 5 printer driver 2 8 2 10 Fine resolution 4 14 15 Fold
169. ou send it click Delete after Sending H To send the fax with any annotations that were added to the document using the MultiPASS Desktop Manager Document Viewer click Include Annotation H To add a reference comment for the fax log enter the text in the Log Note box H Send Now Sends the document right now H Send Later Saves the document in the Out Box H Hold Places the document in the Out Box until you select it and specify a time for it to be sent The MultiPASS Background must be open for the PC fax to be sent at the specified time H Cancel Closes the dialog box without sending the fax and cancels the specified options Defining Send Fax Options Attaching a Cover Page You can attach a cover page to your fax The MultiPASS Desktop Manager contains a library of predefined fax cover pages designed with different styles and suggested uses In addition you can design your own cover page thereby adding it to the library The available cover pages are listed alphabetically by name in the Coversheet drop down list box Previewing the Cover Page To check the appearance of the cover page you have chosen click Preview The cover page displays including the recipients and other fax information you have specified you cannot edit the cover page during Preview To send the PC fax click Send Now Send Later or Hold Chapter 4 Sending Faxes With the MultiPASS C5000 4 19 Identifying the Fax Sender You can enter y
170. our computer H The buttons you press appear in this typeface START COPY H The names of lights you see appear in this typeface ALARM H What you see in the LCD display appears in this typeface REGISTRATION H When you type something on your computer it appears in this typeface DIR P In general the MultiPASS Desktop Manager screens and the MultiPASS Printer Driver screens you see in this manual are from Microsoft Windows 95 ix 1 Introduction Supplies and Accessories 1 2 BJ Cartridges and BJ Tanks 1 2 Canon Specialty Papers 1 3 Getting Help From Canon 1 4 Servicing the MultiPASS C5000 1 5 Important Safety Instructions 1 5 Main Components of the MultiPASS C5000 1 7 Front View 1 7 Back View 1 8 Inside the Printe
171. our name and phone number in the From and Phone boxes After sending the first PC fax this information is automatically displayed the next time you send a PC fax You can change the fax sender information as needed Entering a Memo You enter a memo to be included on the fax cover page The memo appears on the cover page if the cover page is designed to include it The font style and size of the memo text is determined by the particular design of the cover page you select Deleting the Fax After Sending If you select the Delete After Sending option the fax is automatically deleted from the Out Box folder after it is successfully transmitted This option enables you to more easily clear your system of unneeded documents thereby freeing disk space If the option is not selected the sent fax is moved from the Out Box folder to the Sent Fax folder after successful transmission Including Annotations Using the editing capabilities within the MultiPASS Desktop Manager described in Chapter 7 Working With Documents in the Desktop Manager you may have modified your document for example by adding text annotations stamps or highlighting In this case you can choose to include the modifications by clicking the Include Annotation option If the option is not selected the original version of the document is faxed without any annotations Entering a Fax Log Comment The Fax Log maintains a history of each fax sent By providing a log no
172. p 8 18 Restarting the MultiPASS Background 8 19 Adding MultiPASS Background to StartUp 8 19 Disconnecting the MultiPASS C5000 8 20 Using MultiPASS Diagnostics 8 20 Uninstalling the Desktop Manager 8 21 xiii 9 Maintaining the MultiPASS C5000 MultiPASS C5000 Guidelines 9 2 Routine Maintenance 9 3 Cleaning Inside the MultiPASS C5000 9 3 Cleaning the Scanner Components 9 4 Printing the Nozzle Check 9 7 Cleaning the BJ Cartridge Print Head 9 8 BJ Cartridge Guidelines 9 9 BJ Cartridge and BJ Tank Maintenance 9 10 Using Ink
173. p Manager H In the Speed Dial list box select the first recipient and click Add Repeat this procedure until the desired recipients are included in the Member s list box H To remove a member from the group select the member in the Member s list box and click Remove H When all the desired members are listed in the Member s list box click OK to save your group H To close the dialog box without saving your group click Cancel Using the Fax Log The Fax Log contains a list of the fax activity faxes sent and received for the last two months Each fax is listed with historical information such as transmission status date and time the fax was sent or received the recipient of the fax and the number of pages You can use the Fax Log for a variety of reasons such as reviewing the error status of a PC fax that failed While reviewing the Fax Log you can view a specific fax document if it has not been deleted or you can print the log Displaying the Fax Log In the Desktop Manager click Fax Log on the Tools menu H In the Fax Log dialog box click a specific fax document to review additional information in the status bar 3 22 Using the MultiPASS Desktop Manager Chapter 3 Viewing a Fax Listed in the Fax Log In the Fax Log dialog box double click the fax document listed The document displays in the Desktop Manager Document Viewer For information on using the Document Viewer refer to Chapter 7 Working With Do
174. pace 37 MB additional hard disk space for Pagis for MultiPASS Microsoft Windows 95 Bi directional Centronics compatible parallel cable IEEE 1284 compliant CD ROM drive PC Fax Canon proprietary MultiPASS Desktop Manager for Windows Fax Telephone address book Fax Viewer Fax Log Fax distribution lists Real time MultiPASS C5000 hardware status available through computer Specifications A 10 Specifications Appendix A General Specifications Power Source 120V 60Hz Power Consumption Approx 48W Maximum Approx 8 4W Standby Dimension W x D x H 15 75 in 14 4 in 7 75 in 400 mm 365 mm 197 mm Main unit no trays Weight 12 3 lb 5 6 kg Environmental Conditions Temperature 50 F 90 5 F 10 C 32 5 C Humidity 20 to 85 RH Liquid Crystal Display LCD 16 1 Display Languages English French Spanish Telephone Automatic FAX TEL switchover Answering machine hook up CNG detecting signal no sound Telephone hook up Remote reception by telephone Remote receiving ID Default 25 Tone button Pause button variable length 1 15 sec Appendix A Specifications A 11 Space Requirements Specifications 11 in 281 mm 24 3 in 618 mm 14 4 in 365 mm 16 in 400 mm A 12 Specifications Appendix A Receiving Faxes and Phone Calls Automatically Fax Tel Mode In Fax Tel mode the MultiPASS C5000 monitors all incoming calls to see whether the call is from another f
175. paper debris from the printer s interior especially around the platen Make sure not to touch the cartridge H Check the small black rollers If they are dirty clean them with a soft dry cloth H When finished close the printer cover and plug the MultiPASS C5000 back in Cleaning the Scanner Components Periodically check and clean the scanning components as explained here Be sure to disconnect the power cord from the MultiPASS C5000 Open the operator panel by gently pulling it toward you 9 4 Maintaining the MultiPASS C5000 Chapter 9 PLATEN H Separation guide Wipe with a dry soft cloth H White sheet and scanning glass Use a clean soft lint free cloth moistened with water to clean the white sheet and scanning glass then wipe them with a soft dry lint free cloth H Separation roller Wipe with a soft dry clean cloth to clean the rollers N H If the scanning components are dirty the documents you send or print will also be dirty H Be sure to use a soft cloth to avoid scratching the components C Do not use tissue paper Dust from the tissue paper causes static electricity Clean the components Maintaining the MultiPASS C5000 Chapter 9 Maintaining the MultiPASS C5000 9 5 SEPARATION GUIDE SCANNING GLASS SEPARATION ROLLER H Dirt and dust particles that collect on the underside of the operation panel also affect the quality of the documents you copy or send H Use a soft d
176. per type s 2 8 recommended A 2 selecting 2 2 3 Parallel cable connector 1 8 interface A 3 A 8 Pass through devices 10 25 Pause duration 8 5 PC faxes sending 4 16 19 specifications A 9 Phone call MultiPASS Desktop Manager 8 12 13 Phone line option 8 4 Photo Kit 1 4 Photo resolution 4 14 15 Photo realistic color printing 2 10 9 7 Plain paper 2 2 2 14 2 19 Platen 2 21 9 4 Power consumption A 10 cord connector 1 8 failure 10 26 goes out 1 18 source A 10 Preferences setting up 8 3 Preparing documents 1 13 16 Primary colors 2 14 Print head 1 3 9 3 9 10 A 4 cleaning 9 8 life A 4 Print media printer settings 2 17 Print model 2 8 2 12 13 Print quality 2 8 2 10 2 12 13 problems 10 14 15 Print speed A 2 improving 2 13 14 Printable area A 3 Printer cover 1 8 2 15 port defining 2 7 settings print media 2 17 setup Windows 2 6 11 Printer driver 2 34 installing 2 4 Windows 95 2 6 PRINTER MODE message 1 11 Printer Properties dialog box 2 6 PRINTER RESET button 1 11 Printing 2 1 34 document 2 5 envelopes 2 24 26 methods A 1 nozzle check 9 7 options specifying 2 9 problems 10 11 12 resolution A 1 A 7 speed fax A 5 speed versus color 2 12 14 status 8 16 test page 2 7 while receiving 5 6 width A 2 Printing documents memory 5 5 MultiPASS Desktop Manager 7 2 3 Problems 10 1 Processor CPU 2 14 Properties dialog box
177. pes of paper Hue changes The print nozzles may be Clean the print head See clogged with dust page 9 8 A BJ tank may be empty Replace empty BJ tanks as needed See page 9 16 Blue looks like purple Blue prints out as purple Within the MultiPASS printer because of the difference in driver selecting Match screen color technology used by match in the Color Adjustment the screen and printer the dialog box of the Custom Setting screen uses RGB Red Green window will result in a lighter Blue color and the MultiPASS blue If you are not using uses CMYK Cyan Magenta screen matching decreasing Yellow Black color Due to the the amount of magenta by 30 technology differences when produces a royal blue cyan and magenta are mixed together blue prints dark blue If you are just looking for a or purple compared to the screen nice blue color try cyan It prints beautifully and fast and is available in almost all applications that support color Color images are Check to see if your MultiPASS If so change the Media Type missing some detail printer driver is set to Plain setting from Plain Paper to Paper Color Mode and Coated Paper Halftoning Pattern Paper Feeding Problems Problem Cause Solution Paper does not load The sheet feeder may contain Make sure the stack of paper too many sheets in the sheet feeder does not exceed the limit mark Paper may not be inserted Make sure the stack of paper
178. phone line or in again from the the system beginning STOP KEY PRESSED You pressed the STOP Resume operation button to cancel the current operation TALK The MultiPASS is set Answer the call for Fax Tel mode and you are receiving a telephone call TX RX CANCELLED You pressed STOP to Try sending again cancel the transmission TX RX NO nnnn When the MultiPASS Write the number down sends or receives a fax if you ll need it later it assigns it a unique identification number 10 10 Troubleshooting Chapter 10 Troubleshooting Printing Problems Problem Cause Solution The ALARM light The MultiPASS may have a Clear any paper jams See comes on and the paper jam page 10 3 MultiPASS C5000 beeps while printing If the MultiPASS has no paper jam unplug it wait 5 seconds then plug it in again If the problem is fixed the ALARM light will be off the BJ cartridge will move to its home position and the LCD display will show the date and Receive Mode Standby Mode If the ALARM light stays on call the Customer Care Center See page 1 4 Data from computer is The power cord may not Check that the power cord not printed be plugged in securely is plugged securely into the unit and into the wall outlet If the MultiPASS is plugged into a power strip make sure the power strip is plugged in and turned on The interface cable may not Check the interface cable be securely conne
179. pter 10 Message Error Code Cause Action DOC TOO LONG 003 It took more than 32 Divide the document minutes to send or and send or copy each copy a document part separately It took more than 32 Contact the other party minutes to receive a Have them divide the document document and send each part separately The document is longer Use a copy machine to than 39 4 inches 1 m make a reduced copy of the document and send the copy DOCUMENT READY The document in the Send the fax scan the ADF is ready for faxing document or make the scanning or copying copy ECM RX The MultiPASS is ECM transmissions may receiving a fax take longer than normal using ECM transmissions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition ECM TX The MultiPASS is ECM transmissions may sending a fax using take longer than normal ECM transmissions Turn off ECM if you need to transmit quickly or if you know your local lines are in good condition HANG UP PHONE The telephone is Place the telephone off hook properly into its cradle INSTALL BC 20 21 The BC 22e or BC 29F Remove the BC 22e or BJ Cartridge is installed BC 29F BJ Cartridge so the MultiPASS cannot and install the BC 21e print any received faxes or BC 20 BJ Cartridge or make copies INSTALL BC 21 The BC 20 BC 22e Remove the BC 20 or BC 29F BJ Cartridge BC 22e
180. r Area 1 8 Using the Operator Panel 1 9 Special Function Buttons 1 11 Loading Paper in the Sheet Feeder 1 12 Preparing Documents for Faxing Copying or Scanning 1 13 Loading the Document 1 14 Adding Pages to the Document 1 16 Setting the Document Feed Lever 1 16 Identifying your Documents 1 17 If the Power Goes Out 1 18 Using Switch Boxes 1 18 2 Printing With the MultiPASS C5000 Paper Handling 2 2 Selecting Paper Types 2 2 Paper Guidelines
181. r describes how to use the MultiPASS C5000 to print your documents Once you have installed the MultiPASS Desktop Manager you can use the MultiPASS C5000 for all your printing needs This chapter describes H Paper handling H Installing a printer driver H Printing a document H Printer setup within Windows H Printing speed versus color H Setting the paper thickness lever H Printer settings for various print media H Loading paper H Printing on envelopes H Printing on Canon Specialty Papers 2 Printing With the MultiPASS C5000 2 2 Printing With the MultiPASS C5000 Chapter 2 Paper Handling One of the most important things you can do to assure the best possible printing performance of your MultiPASS C5000 is to select the correct paper Your MultiPASS C5000 produces letter quality print on most plain bond papers including cotton bond and photocopying papers it does not require special ink jet papers However the print quality varies with different paper types Be sure to test a type of paper before you purchase a large quantity Selecting Paper Types Plain Paper The MultiPASS C5000 supports paper sizes of letter legal and A4 in portrait orientation You can use regular copier paper cotton bond papers and typical letterhead Always use paper without curls folds staples or damaged edges Glossy Photo Paper Canon Glossy Photo Paper GP 201 is a high gloss thicker paper that produces the look and feel of
182. rainy environments The paper is specially coated and printable on both sides Select Plain Paper in the printer driver when you have this paper loaded Fabric Sheets Use Fabric Sheet FS 101 for Canon Bubble Jet products to print banners pillow covers scarves flags and other textile items Use these sheets for appliqu s and other craft and sewing projects Fabric sheets are 9 5 14 inches Back Print Film Canon Back Print Film BF 102 has been specially developed for Canon Color Bubble Jet printers and MultiPASS products The film is designed to deliver brilliant high intensity color images suitable for business presentations design work or professional reports Back print film is printed on the back nonglossy side of the film in mirror image and then viewed from the front glossy side using a backlighting device For more details ask a Canon Authorized Dealer for information or refer to the manual supplied with the film High Gloss Film The Canon High Gloss Film HG 101 features a bright white finish that lends striking visual power to charts graphs and photographic images Use this film to make your presentation materials and graphics look professional Transparencies CF 102 Transparencies from Canon are recommended These transparencies produce excellent contrast sharpness and color Assorted Paper Starter Kit If you would like to try some of the papers described above look for Canon s Starter Kit SK 101 It cont
183. ram 1 5 Interface 10 25 A 3 A 8 J Jams paper 10 3 5 Job status 7 4 5 L Layout area 4 24 LCD A 10 display 1 9 menu system B 1 messages 10 6 10 Limit mark 2 21 Line feed speed A 2 Line jack 1 8 Liquid crystal display See LCD Listen time 8 9 LOAD PAPER message 1 12 Loading documents 1 14 16 paper 1 12 13 2 18 23 Lock lever 9 13 M Magnetic fields 9 2 Maintaining MultiPASS C5000 9 1 21 Making phone call MultiPASS Desktop Manager 8 12 13 Managing documents MultiPASS Desktop Manager 7 2 10 Manual Mode receiving 5 3 sending 4 9 Manual feed printer mode 2 22 slot 1 8 2 23 Manually feeding paper 2 22 23 Media type 2 8 2 12 14 recommended A 2 Memory 2 13 14 A 9 faxes stored 6 12 printing document 5 5 sending 4 2 Memory Clear Report 10 26 MEMORY FULL message 6 12 Menu bar 3 3 4 23 7 13 Messages LCD 10 6 10 Microsoft Windows See Windows Index I 5 Index I 6 Index Modem speed A 5 type A 5 Monochrome mode 2 10 2 14 printing 2 13 MultiPASS diagnostics using 8 20 21 hardware cannot initialize 10 25 Printer Driver 2 22 MultiPASS Background adding to StartUp 8 19 closing 8 17 19 removing from StartUp 8 18 restarting 8 19 MultiPASS Desktop Manager closing 3 5 documents 7 1 26 folders using 3 6 8 making phone call 8 12 13 receiving faxes 5 7 8 scanning 6 4 8 screen 7 1 selecting documents 7
184. rements click Zoom In on the View menu or the toolbar H To reduce the size of the document by increments click Zoom Out on the View menu or the toolbar H To select a specific size or scale for enlarging or reducing the document click Zoom on the View menu On the Zoom menu click the desired size Or click the size or scale from the drop down list box on the toolbar Adjusting the Image Display For ease of viewing and better visibility you can adjust or invert the light and dark levels of your displayed document When you invert the display colors you change the black areas to white and vice versa Any colors you use for annotations are not changed although highlight annotations may be difficult to see against a black background You may find that the Gray Scale setting is more pleasing to the eye however it is slower to generate an image For speed and reasonable image display consider the Darkest setting To lighten or darken the image H On the View menu click Image Enhancement On the Image Enhancement menu click the desired setting To reverse the colors of the image H On the View menu click Invert Chapter 7 Working With Documents in the Desktop Manager 7 17 Paging Through Your Document For multipage documents you can move to the next or previous page or a particular page you specify To page through your document H Click Next Page or Previous Page on the View menu or toolbar H On the View m
185. rom your computer to the MultiPASS when you scan and when you receive a fax into your computer data goes from the MultiPASS to your computer BJ cartridge The printing mechanism that contains the print head unit and BJ tanks BJ tank The special type of ink container housed by the BJ cartridge The BC 21e Color BJ Cartridge contains two BJ tanks one color BCI 21 Color which includes cyan yellow magenta and one black BCI 21 Black G Glossary G 2 Glossary bps Bits per second Refers to the speed with which a fax machine sends and receives data Broadcasting Transmitting documents to more than one location Bubble Jet printing An ink jet type printer that heats the ink to a boiling point in a nozzle to form a bubble When the bubble expands there is no room left in the nozzle for the ink and the ink is projected onto paper CCITT 1 Chart A test chart defined by CCITT ITU TS used to measure the transmission speed as well as the transmitting and receiving memory capacity of a fax machine CCITT ITU TS Formerly known as CCITT Consultative Committee for International Telegraph and Telephone CCITT has been replaced by the International Telecommunications Union Telecommunications Sector ITU TS a committee created to set international standards for telecommunications Centronics The popular name for the parallel printer port used by most printers and personal computers CNG Calling Tone This is a signal sen
186. rred options Chapter 6 Scanning and Copying With the MultiPASS C5000 6 7 H Page Size Specifies the size of image you are scanning H Black amp White Options Specify the Threshold Brightness and Contrast of the image In the Black amp White Options list box select the desired option Threshold Provides a high contrast evaluation of the image in terms of black and white only Halftone Simulates the tonal range of an image with a precise pattern of lines and dots In the C5000 tab you specify options for a Black amp White scan Scanning and Copying 6 8 Scanning and Copying With the MultiPASS C5000 Chapter 6 H If you click Preview the image is displayed in the ScanGear window You can adjust the properties of the images as needed for the final scan such as Crop the image Reverse the color or tone Mirror the image Rotate the image Scale the output size Adjust the tone Adjust the contrast brightness of a black and white image When you click Scan the scanned image is stored in the Scan folder with an assigned number such as SCAN_19 From the Scan folder you can save Export rename print or delete the scanned image just like any other file H You can PC fax a scanned document For information on PC faxing see Chapter 4 Sending Faxes With the MultiPASS C5000 To start the scan click the Preview or Scan button Chapter 6 Scanning and Copying With the
187. ry clean cloth to wipe up paper dust around the rollers H Press the center of the operator panel until it locks into place H Plug the unit back in When you are finished close the operator panel Clean the shaded areas of the operator panel and the unit 9 6 Maintaining the MultiPASS C5000 Chapter 9 Maintaining the MultiPASS C5000 Printing the Nozzle Check Use this test print to check that each print head nozzle is operating properly Make sure the MultiPASS C5000 is plugged in The pattern starts printing When the BC 21e Color BJ Cartridge is installed the pattern includes all four colors yellow magenta cyan and black In the color pattern you ll notice that lines are missing between the colors This is normal The following sample shows the Nozzle Check when the optional BC 20 Black BJ Cartridge is installed Press START COPY NOZZLE CHECK Press either of the lt gt buttons until NOZZLE CHECK appears in the LCD FUNCTION Press FUNCTION Chapter 9 Maintaining the MultiPASS C5000 9 7 YELLOW MAGENTA CYAN BLACK 9 8 Maintaining the MultiPASS C5000 Chapter 9 Cleaning the BJ Cartridge Print Head To maintain the best possible print quality you need to clean the BJ cartridge print head from time to time Your MultiPASS C5000 is equipped with a print head cleaning function If you notice some degradation in the print quality try cleaning the print head C Cleaning the pri
188. s inside the MultiPASS B Using the MultiPASS C5000 as a Stand alone Fax Option Description Settings HEAD CLEANING Cleans the print head on the BJ cartridge NOZZLE CHECK Prints a test pattern to check whether the BJ cartridge is functioning normally Entering Information in the MultiPASS C5000 When using the MultiPASS C5000 as a stand alone fax machine you must enter your user information into the unit through the operator panel When entering information through the operator panel of the MultiPASS C5000 follow these guidelines H If you pause and do not make an entry for more than 60 seconds the MultiPASS C5000 returns to Standby mode You must start the procedure over from the beginning H If you make a mistake while entering registration information you can correct it in one of two ways Press lt or gt to move the cursor under the wrong character and then enter the correct character Press STOP and reenter the information Entering Your User Information Follow the steps below to set the date and time for your MultiPASS C5000 and to enter your fax number and your name The date and time appear in the LCD display as well as on the documents you send Your fax number and name appear on each document you send B 2 Using the MultiPASS C5000 as a Stand alone Fax Appendix B H Use the month day year format mm dd yy H Precede single digits with a zero 11 15 97 00 00 Enter today s date a
189. seconds of pressing the first one Each subsequent speed dialing number must be entered within ten seconds of the preceding one H You can enter only one number directly from the numeric keypad using regular dialing This must be the last number you enter H The MultiPASS C5000 scans the entire document into memory and begins sending TX Press START COPY TEL 4567899 Dial the other party s number Chapter 4 Sending Faxes With the MultiPASS C5000 4 13 H The MultiPASS C5000 begins the operation approximately ten seconds after you press the last button five seconds if you press only one button even if you do not press START COPY H The MultiPASS C5000 dials the destinations in numerical order starting with the coded dial numbers then the one touch numbers and finally the regular dial number regardless of the order in which you entered the numbers H To cancel a transmission press STOP during the dialing or transmission All subsequent transmissions in the sequence are cancelled You may need to open the operator panel to remove the document see page 10 3 N If the memory becomes full while scanning your document the LCD displays MEMORY FULL You may need to open the operator panel to remove the document see page 10 3 You can split the document into two or three different jobs or you can try sending the document to one location at a time Adjusting the Quality of Your Faxes Canon s Ultra High Qu
190. side of the paper for printing If the print quality is not as clear as you would like it to be try turning the paper over and printing on the other side The print head nozzles Clean the print head see may be clogged page 9 8 repeat cleaning if necessary If print quality is not recovered after executing the cleaning five times replace the BJ cartridge Chapter 10 Troubleshooting 10 15 Problem Cause Solution Print quality is not what BJ cartridge may be Make sure the BJ cartridge you expect continued installed incorrectly and or BJ tanks are installed correctly A BJ tank in the BC 21e Replace BJ tanks as necessary Color BJ Cartridge may be See page 9 16 empty The print head may be The BJ cartridge may need worn out to be replaced Replace it with a new one see page 9 11 Output appears jagged The resolution selected via Check your printer driver to printer driver may be see what Print Quality you Draft 180 dpi have selected Printing in Draft mode will give the output a jagged look Changing the Print Quality to Standard should correct this problem Fonts do not print as Bitmapped fonts designed Make sure you installed an smoothly rounded for dot matrix printers do outline font manager such characters not print smoothly rounded as Adobe Type Manager or characters when used with Bitstream Facelift or that high resolution printers like you are choosing a TrueType the MultiP
191. sktop Manager 8 21 22 UNIT NAME option B 1 UNIT TELEPHONE option B 1 User information entering B 2 6 USER SETTINGS B 1 User defined folders 3 7 8 Utilities MultiPASS Desktop Manager 8 1 22 V Variable fields adjusting 4 26 27 inserting 4 25 26 Variables bin 4 24 Viewing documents 3 8 9 Volume option 8 3 W Warranty 1 3 1 5 9 11 10 1 Water resistant paper 1 3 2 3 2 17 A 2 Web sit Canon 1 4 Weight unit A 10 White out 7 11 7 19 Windows 95 2 6 3 2 A 9 on line help 2 6 printer setup 2 6 11 tabs using 2 7 11 Windows application scanning 6 9 sending faxes 4 16 19 Windows Printing System users 10 25 Work area 3 3 4 Z Zip drives 10 25
192. splay as the color you selected When you print the document the highlighted region prints as gray shadings To highlight your document 1 On the annotation panel click the Hilite tool 2 Select the color of the highlighting 3 At the desired location on the displayed page drag the cursor to draw the highlight region A dotted line displays to show you where the highlight region will be placed When you release the mouse button the highlight is created Creating a Drawing Graphic You can annotate your document with one or more drawing objects that include a straight line single and double headed arrow hollow rectangle and a hollow circle or ellipse When you draw the object you can select the color and width of the line for the object To create a drawing object 1 On the annotation panel click the drawing object tool Arrow Line Rectangle or Circle Documents in Desktop Manager ANNOTATION PANEL FOR AN ARROW OR LINE ANNOTATION PANEL FOR A RECTANGLE OR CIRCLE HILITE TOOL 7 22 Working With Documents in the Desktop Manager Chapter 7 2 Select the color and width of the line for the object you are drawing For an arrow or line also select the particular style you want to use 3 At the desired location on the displayed page drag the cursor to draw the object A dotted line displays to show you where the drawn object will be placed When you release the mouse button the object is created Show
193. ssignment For reference you can print the list of speed dial assignments See page 3 18 for details on setting up your speed dial assignments Setup and Utilities Desktop Manager 8 12 Setup and Other Utilities in the Desktop Manager Chapter 8 Making a Phone Call From the Desktop Manager You can use the MultiPASS C5000 and Desktop Manager to dial telephone calls if H You have a telephone attached to the MultiPASS C5000 H You enabled the Telephone Attached to Unit option on the Preferences tab in the Setup Options dialog box in the Desktop Manager See page 8 3 You can place a call to any individual you want whether or not the individual has been set up in the Address Book At the time you are attempting to make your call you can set up an individual entry in the Address Book In the Desktop Manager click Phone on the File menu or command bar Chapter 8 Setup and Other Utilities in the Desktop Manager 8 13 H You can enter the phone number in the Prefix and Phone boxes or select an Address Book entry H When you enter the phone number you use the applicable numeric characters and any valid characters that separate the different segments of the phone number For example you can use 0 through 9 dash or parentheses Other characters are also available for entering a phone number H To add an individual to the Address Book click New Individual and complete the New Individual Entry dialog box
194. stomer Care Center See page 1 4 for details RIGHTS OF THE TELEPHONE COMPANY Should the equipment cause harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user WARNING Do not make any changes or modifications to the equipment unless otherwise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment N This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures G Reorient or relocate
195. t be loaded Make sure you load no more print film do not feed correctly than 50 sheets of transparencies correctly or 10 sheets of back print film in the sheet feeder Chapter 10 Troubleshooting 10 19 Problem Cause Solution Repeated paper jams The paper you are using may Fan the paper before stacking occur be causing the jams it in the sheet feeder This keeps the sheets of paper from sticking together Check that the paper you are using and your printing environment are within the specifications of the unit See Appendix A Specifications for details Envelopes do not load Envelopes may not be Make sure the envelopes are loaded correctly loaded properly See page 2 24 Make sure there are no more than 10 envelopes in the sheet feeder You may need to choose Make sure you select the the envelope setting in correct envelope size in the your printer driver Paper Setting dialog box in your printer driver Envelopes may not match Envelopes must be U S specifications for this unit Commercial number 10 9 5 4 1 inches or European DL envelopes 220 110 mm Faxing Problems Problem Cause Solution Cannot send a The MultiPASS may have Unplug the unit and let it document overheated cool for several minutes Try sending again The MultiPASS may not be If you have a pulse line be set for the type of telephone sure the MultiPASS is set line in use pulse tone for pulse dialing
196. t by fax machines to identify the call as an incoming document When the receiving fax detects this signal it automatically starts to receive the fax transmission The majority of fax machines in use today can send and detect CNG signals Coded speed dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing the CODED DIAL button and a two digit code using the numeric buttons cps Characters per second A unit of measurement that indicates the printer s speed Glossary G 3 Glossary dB A Stands for decibel level a decibel being a unit of measurement for the intensity of the sound coming from the unit adjusted for background noise Dialing methods Ways of pressing one or more buttons to access a number to connect to an outside party or fax machine Dialing methods include one touch speed dialing coded speed dialing group dialing and manual regular dialing Dithering A method by which color dots are combined on a page to produce a wide spectrum of colors Document The sheet of paper containing the data that you send to or receive from a fax dpi Dots per inch A unit of measurement for indicating a printer s resolution DRPD Distinctive Ring Pattern Detection Allows you to assign up to five different ring patterns to distinguish voice and fax calls using your telephone company s special services ECM Error Correction Mode The ability of your MultiPASS to reduce sys
197. t feeds automatically H The printer will automatically load the paper into position H When ready click Continue in the Add Paper dialog box After printing on thick paper or envelopes set the paper thickness lever inside the printer back to the left or center position before printing on other paper types When you are prompted insert the single sheet 2 24 Printing With the MultiPASS C5000 Chapter 2 Printing On Envelopes You can stack up to 10 envelopes in the sheet feeder or you can manually feed envelopes one at a time U S Commercial number 10 COM10 envelopes and European DL envelopes are recommended You may be able to stack envelopes of other sizes in the sheet feeder however Canon cannot guarantee consistent performance on envelope sizes other than COM10 and DL The following envelopes are not recommended because they may cause jams or smears or may damage your printer H Envelopes with windows holes perforations cutouts and double flaps H Envelopes made with special coated paper or deeply embossed paper H Envelopes using peel off sealing strips H Envelopes in which letters have been enclosed When you are ready to print on envelopes follow these steps to stack envelopes in the sheet feeder You can also manually feed envelopes one at a time H Close the printer cover Make sure that the paper thickness lever is set to the right A DO NOT TOUCH THE GUIDE RAIL DO NOT TOUC
198. t print quality when printing color H Limit the number of colors on each page The computer will need to calculate and transmit fewer dots Too many colors can make the image confusing and less effective as well as cause the print speed to slow down H Use primary colors when printing presentation graphics Use black cyan yellow magenta blue green and red when possible The computer will need to calculate and transfer less dot information H Use the Draft print quality The printer will need to image fewer dots H Use Plain Paper as the Media Type The print head will make only one pass for each printed line H Use smaller graphics and more white space in your documents The computer will be able to prepare the print file faster H Add RAM to your computer The computer will be able to prepare the print file faster H Use a computer with a faster processor The computer will be able to prepare the print file faster Chapter 2 Printing With the MultiPASS C5000 2 15 Printing Setting the Paper Thickness Lever To ensure trouble free paper handling you ll want to set the paper thickness lever before loading paper H Center for color BJ cartridges H Left for black BJ cartridges H Right for heavier weight print media or envelopes N Be sure to check this lever when you change BJ cartridges and before and after printing on heavier weight print media or envelopes Open the printer cover by grasping the paper guid
199. te you can include descriptive text on the fax log that has particular meaning to you The log note may be an account number for billing purposes or a personal note about the particular document recipient or fax transmission Sending Faxes 4 20 Sending Faxes With the MultiPASS C5000 Chapter 4 Creating a Fax Memo in the MultiPASS Desktop Manager You can create and send a Fax Memo that consists of a coversheet with a message you type This allows you to quickly send a memo without using another Windows application Simply choose Fax Memo from the File menu The Send Fax dialog box appears Specify this information exactly like you do for a regular PC fax See page 4 17 Designing a Fax Cover Page In addition to the set of predefined fax cover pages that are installed with your system you can design your own fax cover page You can edit any existing cover page one installed with your system or created by you When you create a new cover page you use a previously designed background as your base page and then place the fax information fields on the page The fax information fields or variable fields provide areas where you place recipient and sender information for a specific fax You can specify the size font and style of the text displayed in each field Chapter 4 Sending Faxes With the MultiPASS C5000 4 21 Preparing the Cover Page Background The cover page background provides the permanent information and any
200. tem and line errors when sending or receiving from another fax with ECM capability ECM is most effective in areas where the telephone lines are in poor condition or there is frequent interference on the line FAX TEL switching The ability of the MultiPASS to automatically detect whether a call is from a fax or telephone With this feature one telephone line can be shared by both the telephone and the fax FINE The fax setting for documents with very small characters and lines G 4 Glossary Fine mode One of the printer s print modes Use this mode when printing on transparencies or printing a halftone image that produces grayscale or intermediate colors Font A complete set of characters of the same size and style a particular implementation of a typeface For example 12 point Courier bold G3 Group 3 fax machine Defined by CCITT Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted thus reducing transmission time Encoding schemes for G3 fax machines are Modified Huffman MH Modified Read MR and Modified Modified Read MMR Grayscale Representing color in black and white as a result of different intensities of color Different colors and intensities of colors appear as different shades of gray Group dialing A dialing method that enables you to dial up to 55 registered one touch speed dialing or coded speed dialing numbers together as a group This means that
201. the Speed Dial tab Assigning an Individual Recipient to a Speed Dial Code To assign a fax recipient to a speed dial code H In the Address Book list box select the recipient that you want to assign to a speed dial code H Select the speed dial code to which you want to assign the Address Book and click Add To remove a recipient from a speed dial code H In the speed dial list box select dial assignment and then click Remove To print the speed dial assignment list H Click the Print List button To add a recipient to the Address Book H Click New H In the New Individual Entry dialog box complete the appropriate information for the recipient and then click Add 3 20 Using the MultiPASS Desktop Manager Chapter 3 Defining a Group Speed Dial Code You ll want to assign multiple recipients to a speed dial code when you will be sending plain paper faxes to this group If you will be PC faxing you can set up the group in your Address Book See page 3 13 for details To assign two or more recipients to a speed dial code H On the Speed Dial tab make sure the desired recipients for your group are set up as individual speed dial assignments H Select the speed dial code to which you want to assign the group of recipients and click Group Dial H In the Group Dial dialog box enter a name for the group assignment in the Group Name box Chapter 3 Using the MultiPASS Desktop Manager 3 21 MultiPASS Deskto
202. the StartUp group again if you removed it as described earlier With the MultiPASS Background in StartUp the MultiPASS Background automatically opens when Windows is started To add MultiPASS Background to StartUp in Windows 95 1 Open the Windows Explorer 2 Display the contents of the MPASS directory and click the right mouse button on MPSERVER EXE 3 In the displayed menu click Create Shortcut A shortcut item appears 4 Click the plus signs next to the Windows folder the Start Menu folder and then the Programs folder 5 Drag the shortcut item created in Step 3 to the StartUp folder The MultiPASS Background will be automatically started when you start Windows Setup and Utilities Desktop Manager 8 20 Setup and Other Utilities in the Desktop Manager Chapter 8 Disconnecting the MultiPASS C5000 You can disconnect the MultiPASS C5000 if you want to use the parallel port for another purpose Before disconnecting your unit be sure to close the MultiPASS Background 1 Turn off your computer 2 Unplug your computer from all electrical sources 3 Unplug the MultiPASS C5000 from all electrical sources 4 On the back of your computer remove the cable connector from the parallel printer port 5 On the MultiPASS C5000 release the wire clips and remove the cable connector from the port 6 Plug your computer back into the electrical source Using MultiPASS Diagnostics If you ha
203. the desired location on the displayed page drag the cursor to draw the whiteout annotation A dotted line displays to show you where the whiteout annotation will be placed When you release the mouse button the annotation is drawn H On the annotation panel click the Select Region tool At the desired location on the displayed page drag the cursor to draw the outline of the region A dotted line displays the region On the Edit menu click White Out or Black Out Documents in Desktop Manager 7 20 Working With Documents in the Desktop Manager Chapter 7 Inserting a Stamp You insert a stamp to place a bitmap image on the displayed page of your document The Desktop Manager contains a library of available stamp images stored as BMP files that were installed with the Desktop Manager You can use only those stamps installed with the Desktop Manager To insert a Stamp 1 On the annotation panel click the stamp tool You see this dialog box 2 In the Choose Stamp dialog box select the desired stamp from the list box and click Accept 3 Click the cursor in the desired location for placing the stamp The stamp is placed at that location Chapter 7 Working With Documents in the Desktop Manager 7 21 Highlighting Your Document You can add a color highlight to the text or other images in your document You select a color and draw a rectangular highlight over the desired area All highlight colors are transparent and di
204. tion is listed in columns with a column title that identifies the type of information within the column You can reassign the column titles where necessary H To remove a field name from the column heading drag the column heading text off the dialog box H To assign the correct name drag the titled button to the column title Assign the appropriate name to each column as the title To export the Address Book click on the Export button 3 18 Using the MultiPASS Desktop Manager Chapter 3 H When the appropriate names appear at the top of each column click Export H In the Export Address Book dialog box select the file type CSV or TXT location and filename for saving the file Then click OK Setting Up Your Speed Dial Assignments To set up speed dialing you use the fax recipients set up in your Address Book and assign the desired individual recipients to speed dial codes If you have not set up the recipient in the Address Book you can add the recipient while creating speed dial assignments You can also set up a group speed dial by assigning two or more individual speed dial assignments to a single speed dial assignment N You cannot assign a group address from the Address Book to a speed dial code Click Export Chapter 3 Using the MultiPASS Desktop Manager 3 19 MultiPASS Desktop Manager To set up your speed dialing assignments select Setup from the Desktop Manager menu bar and then click on
205. to both the computer and the printer You must install the MultiPASS Printer Driver for Windows and the MultiPASS Desktop Manager before you can use the MultiPASS C5000 as a printer for your computer See your Quick Start Guide for details on how to install this software Chapter 2 Printing With the MultiPASS C5000 2 5 Printing Printing a Document This procedure describes the general steps required for printing from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to your software application s documentation for the exact printing procedure H Start the program you are using to create the document and open the document you want to print H Choose Print Setup from the File menu H Click on the Properties or Setup button if you want to make any adjustments as appropriate for printing your document See Printer Setup Within Windows on the following page for details H Select OK to close the Print Setup dialog box H After making any necessary changes to the printing parameters select OK to start the print job Choose Print from the File menu Make sure the Canon MultiPASS C5000 Printer is selected as your default printer Start your application 2 6 Printing With the MultiPASS C5000 Chapter 2 Printer Setup Within Windows You can use the MultiPASS C5000 with all your Windows 95 applications Be sure to set the MultiP
206. to dangerous voltage points or other risks Refer all servicing to a Canon Authorized Service Facility ASF Call the Customer Care Center for details H Follow all warnings and instructions marked on the MultiPASS C5000 and inside the printer cover H Place the MultiPASS C5000 on a sturdy level surface Do not place it on an unstable cart stand or table If the unit falls it could be seriously damaged H Do not use the MultiPASS C5000 near water If you spill liquid on or into the unit unplug it immediately and call the Customer Care Center 1 6 Introduction Chapter 1 H Slots and openings in the cabinet and the back or bottom are provided for ventilation To ensure reliable operation of the MultiPASS C5000 and to protect it from overheating do not block or cover these openings Do not block the openings by placing the unit on a bed sofa rug or other similar surface Do not place the unit near a radiator nor in a closet or built in cabinet unless proper ventilation is provided H Operate the MultiPASS C5000 only from the type of power source indicated on the unit s label If you are not sure of the type of power available consult your dealer or local power company H Do not allow anything to rest on the power cord and do not locate the MultiPASS C5000 where the cord will be walked on Make sure the power cord is not knotted or kinked H Do not push metal objects of any kind into the slots or openings on the cabinet Th
207. to set default options H Scale Factor To select the appropriate view size H Image Enhancement To select the level of lightness or darkness To return the options to their original settings when you installed the Desktop Manager click Reset All to Default Chapter 8 Setup and Other Utilities in the Desktop Manager 8 1 Setup and Utilities Desktop Manager This chapter contains information and instructions on changing your MultiPASS C5000 setup options in the Desktop Manager and using other Desktop Manager utilities It includes H Setting up the MultiPASS C5000 Setup options in the Desktop Manager H Making a phone call from the Desktop Manager H Using the Status Monitor H Closing the MultiPASS Background H Disconnecting the MultiPASS C5000 H Using MultiPASS Diagnostics H Uninstalling the Desktop Manager 8 Setup and Other Utilities in the Desktop Manager 8 2 Setup and Other Utilities in the Desktop Manager Chapter 8 Setting Up MultiPASS C5000 Options in the Desktop Manager The Desktop Manager contains Setup options that define the operation of your MultiPASS C5000 When you first install the Desktop Manager the Setup options are set to default settings that enable you to begin using your MultiPASS C5000 with the Desktop Manager immediately However you can change the option settings as needed To change Setup options in the Desktop Manager 1 From the Setup menu click the group of setup options
208. top Manager displays the style and any memo text and you can edit it H In the Out Box folder drag the document to the Send Fax button on the command bar OR H Select the document and click Send Fax on the File menu H In the Send Fax dialog box change any fax options as needed H To process the fax for immediate sending click Send Now H To schedule the fax for a later time that you specify click Send Later Process the fax Send the fax Chapter 7 Working With Documents in the Desktop Manager 7 7 Documents in Desktop Manager Creating a Folder To better organize your documents in the MultiPASS Desktop Manager you can create additional folders When you create a new folder you assign a unique name H In the Create Folder dialog box enter the desired name of your new folder and click OK Moving a Document You can move a document from H System defined folder except the Out Box folder to a user defined folder H System defined folder except the Out Box folder or user defined folder to the Trash folder H One user defined folder to another user defined folder You cannot move a document into a system defined folder other than the Trash folder Simply open the folder containing the document you want to move Then drag the document to the desired folder The document is placed in the appropriate sort order Name the folder From the File menu click New Folder 7 8 Working With
209. tridge with one BJ tank only may cause ink clogging H If spilled the ink is difficult to remove Therefore it s a good idea to keep the BJ cartridges and BJ tanks out of the reach of children H Do not touch the print head area on the BJ cartridge Ink may leak out and cause stains C Hold the BJ cartridge on the sides only Do not touch the silver plate on the bottom of the BJ cartridge or the silver metal or circuit area on the side The metal area may become hot during printing 9 10 Maintaining the MultiPASS C5000 Chapter 9 PRINT HEAD DO NOT TOUCH HOLD HERE Maintaining the MultiPASS C5000 Using Ink Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization Canon does not prohibit the use of third party inks and the use of third party inks does not invalidate the product s limited warranty However Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers Canon s limited warranty does not cover damage caused to Canon s Bubble Jet products that is attributable to the use of third party parts or supplies including inks The limited warranty remains in effect for its life once that particular damage has been properly repaired N H For optimum printing results Canon recommends that you use only the Canon BC 21e Color BJ Cartridge or the optional Canon BC 20 Bl
210. tridges contain the Bubble Jet print head and ink while BJ tanks contain ink only Some BJ cartridges like the BC 21e Color BJ Cartridge contain replaceable BJ tanks when you run out of ink you can replace the empty tank Some BJ cartridges like the BC 20 Black BJ Cartridge contain both the print head and ink when you run out of ink you replace the entire BJ cartridge See Chapter 9 Maintaining the MultiPASS C5000 for details on replacing BJ cartridges and BJ tanks N Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet products than any other organization Canon does not prohibit the use of third party inks and the use of third party inks does not invalidate the product s limited warranty However Canon cannot guarantee the quality or performance of your MultiPASS C5000 when you are using inks from other suppliers Canon s limited warranty does not cover damage caused to Canon s Bubble Jet products that is attributable to the use of third party parts or supplies including inks The limited warranty remains in effect for its life once that particular damage has been properly repaired For optimum printing results Canon recommends that you use only Canon ink cartridges Canon Specialty Papers Canon manufactures numerous specialty papers including H Glossy Photo Paper GP 201 H High Resolution Paper HR 101 H T Shirt Transfers TR 101 H Greeting Cards GC
211. ts Based on 20 lb paper Paper thickness Auto feed 0 003 0 005 in 0 08 0 13 mm Manual feed Up to 0 017 in 0 43 mm Paper Weight Auto feed 20 24 lb 75 90 g m2 Manual feed 24 90 7 lb 90 340 g m2 Resolution Optical 300 dpi Enhanced 30 600 dpi set from within application Effective scanning width 8 42 in 214 mm Compatibility TWAIN Scanning speed B amp W Text 40 150 dpi 9 sec page 5 ms line B amp W Text 160 300 dpi 18 sec page 5 ms line B amp W Text 310 600 dpi 35 sec page 5 ms line Grayscale 40 150 dpi 13 sec page 7 ms line Grayscale 160 300 dpi 25 sec page 7 ms line Grayscale 310 600 dpi 78 sec page 11 ms line Color 40 150 dpi 39 sec page 21 ms line Color 160 300 dpi 75 sec page 21 ms line Color 310 600 dpi 234 sec page 33 ms line Document sizes Maximum 8 5 in W 39 3 in L 216 mm W 1000 mm L Minimum 3 5 in W 2 5 in L 88 9 mm W 63 5 mm L Appendix A Specifications A 9 Scanned image The actual scanned image size for the MultiPASS C5000 is shown below This information applies to documents that will be scanned for faxing or copying There is a 0 12 in 3 0 mm margin on either side of the sheet and a 0 16 in 4 0 mm margin on the top and bottom that are not picked up by the scanner MultiPASS Desktop Manager for Windows System Requirements IBM PC or compatible computer with a 486DX 66 MHz or higher processor 16 MB of memory 25 MB of free hard disk s
212. tter style This is the opposite of landscape orientation which is printing across the length of the page Print head The printing mechanism that contains print nozzles and ejects the ink for printing Print head capping An automatic protection function that prevents the print head unit and BJ cartridges from drying out or becoming clogged with dust Printable area The area of a sheet of paper or envelope on which a printer can reproduce text or graphics the printable area is smaller than the paper Printer driver Software that sends printing instructions to a printer in this case the MultiPASS C5000 The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes Pulse See Rotary pulse RAM Random Access Memory Memory that is used for temporary storage of information such as documents you want to print scanned and received documents and downloaded fonts Receiving Receiving faxes is also defined as RX or reception This refers to how the MultiPASS C5000 receives fax documents Redialing automatic See Automatic redialing Redialing manual See Manual redialing Reduction mode The MultiPASS C5000 s automatic feature that reduces the received image to ensure it fits on the page You can turn this feature on off with the Reduce to Fit Paper option in the Receive Fax dialog box of the MultiPASS Desktop Manager Glossary G 8 Glossary Registering
213. u can change the text attributes assigned to predefined cover pages installed with the Desktop Manager You choose the desired font and font size from drop down list boxes on the toolbar The sample text in the variable field reflects the font and font size you choose To change the text attributes select the field you want to change in the layout area Now choose the appropriate text attributes H Select the font and font size from the drop down list boxes on the toolbar H Click Bold Italic and or Underline on the toolbar Sending Faxes 4 28 Sending Faxes With the MultiPASS C5000 Chapter 4 Aligning fields When placing the variable fields in the layout area you can align two or more selected fields based on the position of the first field you select The first field selected in the set of fields to be aligned is the anchor for the alignment Fields that are placed in a column can be aligned on the right or left border of the first field you select Fields that are placed in a row one next to the other can be aligned on the top or bottom border of the first field you select For example if you want to align a column of fields on the right the right border of the first field selected is used as the anchor The other selected fields are lined up with the right border of the first field selected To align fields H Select the two or more fields you want to align on the right or left or on the top or bottom H Click
214. u can save the document with your annotations any annotations you make are only added markings placed on the original document The original contents of the document remain intact If you choose to fax or print the modified document you have the option not to include the annotations with the document Following are some sample annotations you can add to your document For example if you insert a whiteout on your document such as over a paragraph of text the area is no longer visible However the paragraph is still part of your document You can fax or print the document with or without the whiteout annotation You can later remove the whiteout annotation from the document restoring the hidden area When you open a document for annotations the document displays in the MultiPASS Document Viewer You can open one document at a time Documents in Desktop Manager STICKY NOTE WHITEOUT STAMP HIGHLIGHT DRAWN GRAPHIC CIRCLE AND ARROW 7 12 Working With Documents in the Desktop Manager Chapter 7 H Double click the document H Select the document you want to open On the File menu click Open Document H Drag the document to the Open Document button on the toolbar H With the document open in the Document Viewer adjust the size of your view of the document as needed H Create the desired annotations on your document H On the File menu click Save to save the annotations with your document in the Desktop M
215. ultiPASS Background without opening the Desktop Manager N If you are closing the MultiPASS Background you may want to set the MultiPASS C5000 to print any received faxes With the MultiPASS Background closed received faxes cannot be moved to the Desktop Manager Received faxes can also be stored in the MultiPASS C5000 memory However if the memory becomes full the MultiPASS C5000 is unable to receive more faxes until you print the faxes stored in memory To close the MultiPASS Background in Windows 95 1 Close the MultiPASS Desktop Manager 2 On the Windows taskbar click the right mouse button on the MultiPASS Background button In the displayed menu click Close Do not delete the MultiPASS Background icon from the Canon MultiPASS C5000 group Setup and Utilities Desktop Manager 8 18 Setup and Other Utilities in the Desktop Manager Chapter 8 Removing MultiPASS Background From StartUp Closing the MultiPASS Background does not remove it from the Windows StartUp group If you have disconnected your MultiPASS C5000 the next time you start Windows the MultiPASS Background will try to open At that time the MultiPASS Background will be unable to detect the device displaying an error message Click OK to close the message dialog box The MultiPASS Background closes automatically since it cannot detect the MultiPASS C5000 device Your port remains available for you to use with other devices However if you would lik
216. uments During reception of a fax H If the unit runs out of paper or if the BJ cartridge runs out of ink the MultiPASS C5000 receives the remainder of the document in memory H To stop receiving before the document is complete press STOP H If the ALARM light is flashing for any reason correct the error and then press STOP If necessary see Chapter 10 Troubleshooting H If an error occurs the MultiPASS C5000 beeps intermittently for a few seconds If this happens contact the other party and have them resend the document Chapter 5 Receiving Faxes 5 1 5 Receiving Faxes 5 2 Receiving Faxes Chapter 5 Receiving Documents Automatically Fax Only Mode When you set up the MultiPASS C5000 for a dedicated fax line the unit automatically receives the document whenever a call comes over the fax line If a voice call comes in the caller will hear the fax tone Receiving Both Documents and Telephone Calls Automatically Fax Tel Mode In Fax Tel Mode the MultiPASS C5000 monitors all incoming calls over the telephone line When the MultiPASS C5000 receives an incoming call it checks to see if the call is from another fax machine trying to send a document or from someone wanting to talk to you You must have a telephone connected to the MultiPASS C5000 to use this mode How Fax Tel Mode Works In Fax Tel Mode the MultiPASS C5000 does not ring when it receives a call from another fax machine that is trying to send a docum
217. ur 3 Order a normal business line from your telephone company s business representative The line should be a regular voice grade line or equivalent Use one line per unit DDD DIRECT DISTANCE DIAL LINE or IDDD INTERNATIONAL DIRECT DISTANCE DIAL LINE IF YOU COMMUNICATE OVERSEAS N Canon recommends an individual line following industry standards e g the 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX unit without Camp On signals is also permissible with your MultiPASS C5000 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements The power outlet should be a three prong grounded receptacle Single or Duplex It should be independent from copiers heaters air conditioners or any electric equipment that is thermostatically controlled The rated value is 120 volts and 15 amperes The RJ11 C modular jack should be relatively close to the power outlet to facilitate installation NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction vi Bef
218. ut by the receiving fax your fax number your name and the current date and time This information is called your TTI Transmit Terminal Identification and appears at the top of the faxed document in small type N In the United States you are required by FCC regulations to include this information every time you send a fax By identifying the documents you send the receiving party will recognize your fax messages at a glance The illustration below shows a sample document with the identifying information The top line includes the name of the receiving party if you send the document using one touch speed dialing coded speed dialing or group dialing and you registered the party s name It also includes the page number N You entered your fax header information during the MultiPASS installation procedure If you followed the installation procedure this information will be printed on the top of your outgoing faxes If you did not install the MultiPASS Desktop Manager see Appendix B Using the MultiPASS C5000 as a Stand alone Fax for details on how to enter this information Introduction THE PAGE NUMBER THE NAME OF THE PARTY WHO IS RECEIVING THE DOCUMENT YOUR NAME OR COMPANY NAME YOUR FAX TELEPHONE NUMBER THE DATE AND TIME YOU SENT THE DOCUMENT 04 06 96 10 10 FAX 800 526 4345 CANON FAX BACK JOHN DOE 1 18 Introduction Chapter 1 Chapter 2 Printing With the MultiPASS C5000 2 1 Printing This chapte
219. ve difficulties with your MultiPASS software or hardware you can use the MultiPASS Diagnostics You use the MultiPASS Diagnostics to verify your MultiPASS software and hardware installation and identify hardware problems The MultiPASS Diagnostics produces a report with information you can use to resolve your problem You can save the report to an ASCII text file on your hard drive 1 Open the MultiPASS Diagnostics On the Windows desktop click Start and then point to Programs On the Programs menu click Canon MultiPASS C5000 Then click MultiPASS Diagnostics The MultiPASS Diagnostics displays a message indicating if all tests were performed successfully Messages appear suggesting solutions for any problems detected Chapter 8 Setup and Other Utilities in the Desktop Manager 8 21 2 When prompted in a dialog box click Yes to view the log file 3 In the MultiPASS Diagnostics window to save the log file choose Save As on the File menu 4 In the Save As dialog box specify the drive directory and filename for saving the file Then click OK 5 To exit the MultiPASS Diagnostics window click Exit on the File menu Uninstalling the Desktop Manager If you are planning on reinstalling the MultiPASS Desktop Manager you must first uninstall the current installation of the software When you uninstall the software you remove the MultiPASS Desktop Manager and related printer driver The following items are not
220. wer firmly plugged into the power connector and the wall outlet If the display remains blank unplug the MultiPASS wait five seconds then plug it in again Chapter 10 Troubleshooting 10 25 Technical Notes Using Other Bi directional Devices If you have another bi directional device such as a Windows Printing System printer or a later model laser printer installed on your computer and you are attempting to use the same port on which you have the MultiPASS C5000 connected you may experience undesirable results when printing a document Be sure the MultiPASS C5000 is the only device configured to a particular port The MultiPASS C5000 operates properly only with a dedicated parallel port MultiPASS Hardware Cannot Initialize 1 Remove any pass through devices switch boxes zip drives tape backups docking stations scanners and any software associated with these products 2 Make sure that the MultiPASS C5000 is connected directly to the computer with a bi directional IEEE 1284 compliant interface cable that is 6 feet or shorter Do not attempt to use a longer cable 3 Shut down the computer and unplug the MultiPASS C5000 Disconnect and reconnect the interface cable Plug in the MultiPASS C5000 and wait until the LCD displays the date and Receive Mode Once the unit is in Standby mode the LCD displays the date and Receive Mode turn on the computer 4 Check that the parallel port is set for ECP or bi directio
221. you can press just one to three buttons to enter numbers when sending the same document to many destinations Halftone Using this method the MultiPASS in printer mode produces shades of gray or of colors by mapping dots to be printed For color printing different colored dots of ink are placed closely together to create illusions of other colors IEEE 1284 IEEE 1284 is the new specification standard for computer to peripheral bi directional parallel interface communications The new standard was adopted by IEEE Institute of Electrical and Electronic Engineers Inc in 1993 Some of the benefits it provides are bi directional communication between computers and peripheral devices a higher speed data transfer rate and protection against data loss due to noise interference Glossary G 5 Ink Saver You can enable or disable economy printing ink saving feature when receiving faxes By enabling the Ink Saver Mode ink consumption can be decreased by as much as fifty percent resulting in a longer effective cartridge life You set Ink Saver Mode in the Advanced Receive Fax dialog box Intensity The amount of color More intense or more saturated colors are more pure Less intense or less saturated colors are less vivid Interface port The MultiPASS comes with one IEEE 1284 bi directional parallel interface port located on the back of the unit You attach the cable that connects your computer and MultiPASS to this port Jack Th
222. you must have a teleph one connected to the MultiPASS C5000 H Place the document face down in the ADF H You can use regular dialing or any of the automatic dialing methods H If a person answers you can converse normally When you are ready to send the fax ask them to press the start button on their fax machine Then press START COPY on your unit and hang up the telephone Faxing starts H Be sure to press START COPY before you hang up or you will disconnect the call Converse with the other party TEL 4567899 Pick up the telephone and dial the other party s fax number DOCUMENT READY Feed the document Sending Faxes 4 10 Sending Faxes With the MultiPASS C5000 Chapter 4 Messages Displayed During Sending When sending a document the MultiPASS C5000 displays the following messages as the call progresses When it is finished sending the document the MultiPASS C5000 beeps once the LCD displays Cancel Sending To stop sending before a fax is complete follow these steps H If you are sending manually the transmission is cancelled immediately H If you are sending from memory the LCD displays H Press to cancel or press to continue the transmission Transmission continues If you press STOP while the document is being scanned you may need to open the operator panel to remove the document see page 10 3 TX RX CANCELLED Press or CANCEL YES NO Press STOP TRANSM
223. you want to change 2 In the Setup Options dialog box click the appropriate tab for the options you want to display 3 On the appropriate setup tab specify your changes 4 To save any changes and close the dialog box click OK To exit the dialog box without saving your changes click Cancel Chapter 8 Setup and Other Utilities in the Desktop Manager 8 3 Setup and Utilities Desktop Manager Setting Up Preferences H Date Format and Display Language Select the format in which you want to enter the date and the language you want to see in the Desktop Manager screens H Document Deletion Select this option if you want to be prompted each time you delete a document from the Desktop Manager H Telephone Select this option if you have attached a telephone to your MultiPASS C5000 With this option selected you can use the Desktop Manager to dial a phone number After selecting this option you must close and reopen the Desktop Manager to enable the Phone command H Volume You can set the volume level of the various sound components of your MultiPASS C5000 to suit your office environment The settings are Minimum Medium or Maximum 8 4 Setup and Other Utilities in the Desktop Manager Chapter 8 Setting Up Send Fax Options H Fax Information You specify the information that displays as the header for a PC fax your name company name and your fax number Initially this information was set up when you installed th
224. your MultiPASS C5000 and you can control your answering machine from a remote telephone make sure the security code for this function is different than the two digit ID code described above You change the two digit ID code used by the MultiPASS C5000 to make it distinct from the answering machine s security code See page 8 10 Using an Answering Machine Ans Machine Mode Connecting an answering machine to the MultiPASS C5000 allows you to receive faxes and phone messages while you are out of the office In Answer Machine Mode the MultiPASS C5000 allows the answering machine to answer incoming calls then listens for a fax tone or for four seconds of silence also an indication that a fax is coming in and automatically receives the fax if it detects the tone or a four second silence Four seconds is the default you can change this value N Canon does not recommend using an answering service like those offered by local telephone companies that provide voice mail on the telephone line you are connecting to the MultiPASS C5000 If you do subscribe to an answering service you may want to dedicate a separate line for fax communication only and connect that line to the MultiPASS C5000 Or you can see if your telephone company offers a Distinctive Ring Pattern DRP service see page 5 9 for details Chapter 5 Receiving Faxes 5 5 Using the MultiPASS C5000 With an Answering Machine Follow these guidelines when using t

Canon MultiPASS C5000 User's Manual

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