Avaya PSN #1569U User's Manual
Contents
1. AVAYA PSN PSN001569u Original publication date 14 Sep 2007 This is Issue 1 published 14 Sep Severity risk level Medium Urgency When convenient 2007 Name of problem CM command reset ip station will not reboot phones which have headset button activated Products affected 4610 4620SW Problem description When issuing a reset ip station command from SAT terminal on CM if IP phones have the headset button active but not on an active call or the handset is out of the cradle these phones will not reboot until headset button is disabled or the handset is put back in the cradle Resolution Resolved with IPT patch R2 6 01 Also resolved with R2 8 GA release Workaround or alternative remediation n a Remarks n a Patch Notes The information in this section concerns the patch if any recommended in the Resolution above Backup before applying the patch n a Download n a Patch install instructions Service interrupting n a No Verification n a Failure n a Patch uninstall instructions n a Product Support Notice 2007 Avaya Inc All Rights Reserved Security Notes The information in this section concerns the security risk if any represented by the topic of this PSN Security risks n a Avaya Security Vulnerability Classification Not Susceptible Mitigation n a For additional support contact your Authorized Service Provider Depending on your coverage entitlements additional support may i2. SUCH DAMAGES THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA All trademarks identified by or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners 2007 Avaya Inc All Rights Reserved Page 2
3. ncur charges Support is provided per your warranty or service contract terms unless otherwise specified Avaya Support Contact Telephone U S Remote Technical Services Enterprise 800 242 2121 U S Remote Technical Services Small Medium Enterprise 800 628 2888 U S Remote Technical Services BusinessPartners for Enterprise Product 877 295 0099 BusinessPartners for Small Medium Product Please contact your distributor Canada 800 387 4268 Caribbean and Latin America 786 331 0860 Europe Middle East and Africa 36 1238 8334 Asia Pacific 65 6872 8686 Disclaimer ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED AS IS AVAYA INC ON BEHALF OF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES HEREINAFTER COLLECTIVELY REFERRED TO AS AVAYA DISCLAIMS ALL WARRANTIES EITHER EXPRESS OR IMPLIED INCLU DING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS SYSTEMS IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN INCLUDING DIRECT INDIRECT CONSEQUENTIAL DAMAGES LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF
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