Arcam USB DAC 23425 User's Manual
Contents
1. configure this to allow the playback programme to output the native sampling frequency to your Arcam DAC We have found that the plugins for Winamp www winamp com and Foobar www foobar2000 org work well My ARCAM DAC sometimes gives playback dropouts over USB what should I try If playback interrupts are heard over USB it is advisable to shut down all applications other than the audio playback interface Also you should try and ensure that the Arcam device does not share a USB controller with any other devices To ensure that the Arcam device is running on its own dedicated USB controller is largely a matter of trial and error Normally the physical USB port will be connected to a smart controller that automatically changes from USB 1 1 Full Speed to USB 2 0 High Speed or Enhanced depending on the requirements of the attached peripheral device However there will not be a dedicated controller for each port so sometimes it requires some trial and error to find an arrangement where the Arcam device has its own dedicated USB controller You should try connecting various combinations of USB devices into the USB ports and check in the Device manager where each device is connected If you run out of ports and need to use a hub only connect slower device e g keyboard or mouse to the hub Never connect your Arcam device through a hub Tip Sometimes the USB ports on the front of a desktop PC will have extra cabling that may cause pro2. 2 0 Ad Graphics Displays P Hardware RAID USB Bus Vero Host Controller Location Built in USB PCI Cards Host Controller Driver AppleUSBOHCI Parallel SCSI PCI Device ID 0x0aa5 Power PCI Revision ID 0x00b1 PCI Vendor ID 0x10de Bus Number 0x04 SAS Serial ATA Apple Internal Keyboard Trackpad Thunderbolt USB Product ID 0x0237 Network Vendor ID OxOSac Apple Inc irp Version 0 81 AirPort Speed Up to 12 Mb sec Firewall Manufacturer Apple Inc Locations Location ID 0x04600000 3 Modems Current Available mA 500 Current Required mA 40 a Volumes Ne WWAN IR Receiver L A A Software FAA
3. Hardware Playback Recording Sounds Communications 4 sound scheme is a set of sounds applied to events in Windows A sound theme is a set of sounds applied to events in Windows and programs ou can select an existing scheme or save one you and programs You can select an existing scheme or save one you have modified have modified Sound scheme Sound Scheme No Sounds b Save As Delete To change sounds click a program event in the following list and Save As Delete then select a sound to apply You can save the changes as a new sound scheme To change sounds click a program event in the following list and Program Events then select a sound to apply You can save the changes as a new sound scheme Windows Asterisk Program events Close Program windows Critical Battery Alarm Asterisk Critical Stop Default Beep Close program Critical Battery Alarm Play Windows Startup sound Critical Stop Default Beep None P Test Browse Sounds fw TF Bre a me toh MacOS X Via the Apple in the top left corner of the screen select System Preferences Under the Hardware section select Sound In the Sound Effects tab click the tickbox labelled Play user interface sound effects to remove the tick If you still hear unwanted sounds drag the slider labelled Alert volume all the way to the left Sound Effects Output Input Choo
4. 68 F8M USB Universal Host Controller 2659 ie USB Root Hub SEP Intel R 82901F8 F8M LSB Universal Host Controller 2654 ie USE Root Hub eh Intel R 82301F6 FBM US82 Enhanced Host Controler 265 ee USE Root Hub ARCAM FAM 033 Audio 2 0 Intel R 8230 0FBM LPC Interface Controller 2641 Mobile Intel 955M Express PC Express Root Port 2591 Mobile Intell 955M PGS 10GML Express Processor to DRAM Controller 2590 Motherboard resources i i E a T Once you have found the ARCAM device you can see that this is the only device on the Enhanced which means High Speed or USB 2 0 USB controller cy I l Windows 7 looks a little different but the goal is the same to ensure that the Arcam device is the only device connected to the Enhanced USB controller File Action View Help 9 nlGl EB amp eRe 4 gy FatTom 4 jM ACPIx86 based PC a gill Microsoft ACPI Compliant System ql ACPI Fixed Feature Button gil ACPI Lid g ACPI Power Button ill ACPI Sleep Button iii ACPI Thermal Zone g ACPI Thermal Zone ff AMD Athlon tm X2 Dual Core QL 64 J AMD Athlon tm X2 Dual Core QL 64 4 jl ATI PCI Express 3GIO Filter Driver JE ATIO Communications Processor PCI Bus Controller ATIVO Communications Processor SMBus Controller p lil High Definition Audio Controller p gill PCI Express standard Root Port p gli PCI Express standard Root Port JE PCI standard host CPU bridge ili PCI standar
5. ARCAM USB DAC FAQ My ARCAM DAC is plugged into my PC but I get no audio or I get sound out of my laptop speakers What gives It is possible that the DAC is not the default sound playback device and thus audio is still coming out of the normal PC sound card or laptop speakers The DAC s green light shows that the host PC is aware of the DAC as an audio device and is operating correctly To prevent this from happening please connect your DAC plug in your rWave before starting your audio application e g iTunes Windows Media Player etc The procedure to change the default sound playback device varies by operating system As the device is plugged in or unplugged the operating system may or may not automatically select the Arcam DAC as the default device Windows XP Via the Control Panel open Sounds and Audio Devices The third tab Audio shows a drop down box to select the default sound playback device Select the Arcam device Sounds and Audio Devices Properties Bl 7 x Volume Sounds Audio Voice Hardware Sound playback Default device Volume Advanced Sound recording A Default device asus sonar DS Audio Y Volurne Advanced MIDI music playback Pas Default device wa Microsoft GS Wavetable SW Synth r Volume About Use only default devices cot bob Mac OS X Via the Apple in the top left corner of the screen select System Preferences Under
6. C only but I get no audio It is the default USB audio device but still get no sound or sound through my laptop speakers for my open application Some operating systems such as Windows XP cannot switch between different audio outputs whilst an application such as iTunes Windows Media Player or a web browser is running The solution is to connect and install the DAC before starting any audio applications If you have already started an audio application before plugging in the DAC close and re open the application It is advisable to plug in the DAC before turning your computer on so that it will be fully initialised before you start any of your applications keep hearing operating system sounds through my hi fi system when my ARCAM DAC is connected I do not want to hear sounds every time get an email click a link etc How can I stop these Operating system sounds can be turned off using the settings controls for each particular operating system Windows XP Windows 7 Via the Control Panel open Sounds and Audio Devices Via the Control Panel open Sound The third tab Sounds The second tab Sounds shows a drop down box to select shows a drop down box to select the sound scheme Select the sound scheme Select the sound scheme called No the sound scheme called No Sounds Press the OK button Sounds Press the OK button to confirm to confirm Sounds and Audio Devices Properties x Volume sounds Audio Voce
7. The in Properties For select the Arcam DAC and choose the appropriate sampling frequency in the Audio Output section This should match the native sampling frequency of the material being played For CD material this will be 44 1kHz Note if iTunes is open you should stop amp restart iTunes for any change to take effect Audio Devices ARCAM USB 2 0 Audio Out poa out 4 Clock source ARCAM Internal Clock f amp Built in Output j in 2 out E q4 input O 1 Source Default Format 192000 0 Hz 7 2ch 24bit Volume Value d8 Mute a S 1 00 0 00 C Nm zo 1 00 0 00 O L00 0 00 Configure Speakers Windows 7 In the control panel using the advanced tab it is possible to set the sampling frequency Depending on your application you will need to obtain the ASIO plugin amp configure this to allow the playback programme to output the native sampling frequency to your Arcam DAC We have found that the plugins for Winamp www winamp com and Foobar www foobar2000 org work well Speakers Properties E Default Format Select the sample rate and bit depth to be used when running in shared mode 16 bit 44100 Hz CD Quality Exclusive Made Allow applications to take exclusive control of this device Give exclusive mode applications priority Restore Defaults Windows XP Depending on your application you will need to obtain the ASIO plugin amp
8. blems so the USB ports on the rear can give better results For laptop PCs it can be the USB ports on the rear or one side that will provide better results than those on the front or the other side To determine which USB device is connected to which controller go to Start gt Control Panel gt System gt Hardware gt Device Manager Then select View gt Devices by connection Expand the tree to find the USB devices and identify the devices that are connected Below is an example from a Windows XP system Device Manager Fie Action View Help t gt HPS C2E Ake E Aac LAPpOS W ACPI Uniprocessor PC Microsoft ACPI Compliant System ACPI Fen T ACPI Fen W ACPI Fen iy ACPI Fen i ACPI Fixed Feature Button iy ACPI Lid iW ACP Sleep Button ACF Thermal Zone ACP Thermal Zone ACP Thermal gone ie ACP Thermal Zone WP Intel Pentium A M processor 2 13GHz T Microsoft AC Adapter Microsoft ACPI Compliant Control Method Battery Ml Microsoft ACPI Compliant Control Method Battery Microsoft Windows Management Interface for ACP Motherboard resources PCI bus Be Agere Systems AC 97 Modem Intl fe 8230106 ACT Endge 2448 i Intel R 82901F8 F6M PEI Express Root Port 2660 gt i Intel R 8290176 F8M PCL Express Root Port 2662 Intel S230 1F6 F8M Ura ATA Storage Controllers 256 Inte fh 8230 1F68 F6M USB Universal Host Controller 2658 ie USB Root Hub ee IntefR 8230 1F
9. d host CPU bridge jE PCI standard host CPU bridge JE PCI standard host CPU bridge il PCI standard host CPU bridge jM PCI standard host CPU bridge p gill PCI standard ISA bridge p 9 PCI standard PCI to PCI bridge p 4g Standard AHCI 1 0 Serial ATA Controller s Standard Enhanced PCI to USB Host Controller a USB Root Hub b La ARCAM FMJ D33 Audio 2 0 Standard Enhanced PCI to USB Host Controller b Standard OpenHCD USB Host Controller p g Standard OpenHCD USB Host Controller i p Standard OpenHCD USB Host Controller Microsoft Windows Management Interface for ACPI fill Composite Bus Enumerator gt 5 5 gt MacOS X All of the above comments about conenctions are equally valid for OSX To determine which USB device is connected to which controller go to Apps gt Utilities gt System Profiler gt USB Below is an example from an OSX system Once you have found the ARCAM device you can see that this is the only device on the High Speed Bus controller 000 MacBook Pro Nicholas Clarke s MacBook Pro 19 12 2011 10 54 Contents USB Device Tree a Y Hardware Y USB Bus ATA Apple Internal Keyboard Trackpad Audio Built In IR Receiver Bluetooth Y USB Bus Card Reader Y BRCM2046 Hub Diagnostics Bluetooth USB Host Controller Disc Burning Y USB High Speed Bus Ethernet Cards Built in iSight Fibre Channel Y USB High Speed Bus 4 FireWire ARCAM USB Audio
10. ontrollers 51 x File Action View Help Hl amp e n a gy CVOICO ROM drives AS Floppy disk controllers FE Floppy disk drives lb Human InterFace Devices a IDE ATA ATAPI controllers Jungo ie keyboards Mice and other pointing devices ar Monitors Ee Network adapters H Mon Plug and Play Drivers Ports COM amp LPT H a e Processors Es F ASUS ona DS Adia Device 0 Audio Codecs 0 Legacy Audio Drivers ve p Legacy Video Capture Devices A Media Control Devices vel Microsoft Kernel System Audio Device ved Microsoft WwINMM WDM Audio Compatibility Driver USB Audio Device ha 4 Highlight the item USB Audio Device This is likely to be the Arcam DAC but could be another audio device if there are multiple USB Audio Devices in your system 5 Right click on the USB Audio Device item and select Uninstall Confirm the warning prompt with OK If you have multiple USB Audio Devices listed uninstall all of them A Device Manager S ioj x Eile Action View Help e m fS em ARa ARC PLO2Z E y Computer ce Disk drives ee z Display adapters 6 DriverInterface HA DVD CD ROM drives Fy Floppy disk controllers ee Floppy disk drives H a Human Interface Devices H E IDE ATA ATAPT controllers ee Junga p gt keyboards Mice and other pointing devices Monitors H Network adapters E Mon FPlug and Play Drivers 3 Ports COM amp LPT Fe Processor
11. perties of any device Driver Signing lets you make sure that installed drivers are compatible with Windows Windows Update lets you set up how Windows connects to Windows Update for drivers Driver Signing Windows Update Hardware Protiles Hardware profiles provide a way for you to set up and store different hardware configurations Hardware Profiles OF Cancel Appl 2 In the Device Manager under the View menu turn on the option Show Hidden Devices Device Manager 10 x File Action view Help gt Devices by type Devices by connection Resources by type 3 Con Resources by connection lt Disk con A Disp 4 Show hidden devices Driv 2 DVD Customize Fl E Floppy disk controllers JA Floppy disk drives Human Interface Devices E IDE ATA ATAPI controllers ES Jungo gt Keyboards Mice and other pointing devices Monitors E9 Network adapters gt Non Plug and Play Drivers y Ports COM amp LPT SB Processors Sound video and game controllers amp Storage volumes 2 System devices Universal Serial Bus controllers z Displays legacy devices and devices that are no longer installed Fe F 3 Expand the section in the tree Sound video and game c
12. s zi Sound video and game controllers a 2 ASUS Xonar DS Audio Device seve b Audio Codecs vee a Legacy Audio Drivers me Legacy Video Capture Devices z Media Control Devices oa Microsoft Kernel System Audio Device 2 vee Microsoft WINMM WDM Audio Compatibility Driver USE USB Audio Devic Update Driver ze Video Codecs i Disable E S Storage volumes Uninstall System devices i Universal Serial Bust Sean For hardware changes Properties Uninstalls the driver For the selected device 6 Disconnect the Arcam DAC from the PC and reconnect 7 There will be various notifications in yellow bubbles near the system clock ending with a message saying the your new hardware is ready to use My ARCAM DAC is working fine but is a very quiet what should check Windows The default volume level for Windows is half volume this can be set to full in the control panel My ARCAM DAC is working fine but I would like to fix the sampling frequency sent to it instead of allowing the operating system to upsample to the maximum supported rate how do I do this MacOS X To fix the sampling rate of the output to your Arcam DAC select Finder CC Places Applications gt Utilities gt Audio Midi Setup app Then select Audio Devices For the System Output select Built In Output Then select the Arcam DAC as the Default Output
13. se an alert sound hae Tet Bipi Built in Boule Built in Frog Built in Funk Bvilt in Play alerts and sound effects through Internal Speakers Alert volume f Se 2 ivi Play user interface sound effects ji Play feedback when volume is changed Mi Play Front Rew sound effects Output welurtit af e i E Maute i Show volume in menu bar My ARCAM DAC is plugged into my PC has the green USB indicator not rWave is selected as the playback device but still get no audio What gives It has been observed during product development and testing that some operating systems occasionally require manual intervention in order for the DAC to install successfully This is most likely to occur if the DAC is plugged into a different USB port on a PC to where it was previously connected Windows XP exhibits this issue The remedy is to un install the device from the operating system to give Windows XP a clean start when the DAC is next attached Follow these instructions with the rDAC connected to remove the rDAC from Windows XP then re attach the rDAC 1 Via the Control Panel select System In the System Properties select the Hardware tab Click the button Device Manager System Properties ET System Restore Automatic Updates Remote General Computer Hame Hardware Advanced Device Manager The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the pro
14. the Hardware section select Sound Select the Output tab From the list of devices in the Output tab select the Arcam device 800 Sound Lale Q Sound Effects Output Input Select a device for sound output Name Type Internal Speakers Built in Arcam DAC USB Settings for the selected device The selected device has no output controls Use audio port for Sound Output B 4 Mute Output volume zi mM Show volume in menu bar Windows Vista 7 Via the Control Panel select the Sound item The Playback tab shows a list of playback devices Select the Arcam device Select a playback device below to modify its settings Speakers Arcam DAC Default Device Speakers Realtek High Definition Audio Ready Realtek Digital Output Realtek High Definition Audio Ready Linux distributions The two most popular window systems GNOME and KDE provide system configuration utilities to select the playback device As this varies by distribution by version and by users specific configurations we cannot provide detailed instructions here However all linux systems that we tested in 2012 somewhere facilitated changing the playback device Select the Arcam device Note D33 users should select class II input for Linux rPAC class I only is not compatible with the current Linux kernel My ARCAM DAC is plugged into my PC the USB indicator is selected and shows green rDA
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