American Power Conversion ES 500 User's Manual
Contents
1. www apc com Back UPS 500 ES Back UPS ES Status Indications and Back UPS ES 500 User s Guide Connect Equipment Battery Powered plus A Surge Protection These outlets are powered whenever the Back UPS ES is switched on During a power outage or other utility problem brownouts over voltages these outlets are powered for a limited time by the Back UPS ES Plug a computer and monitor into these outlets Once the equipment is connected to the Back UPS ES power on the connected equipment Surge Protected Only Input Power Cord Battery Powered plus Surge Protection Circuit Breaker Press to Reset Power On Off Pushbutton f Surge Protected Outlet This outlet provides protection from surges no matter if the Back UPS is switched on or off Plug a printer fax machine scanner or other peripheral that does not need battery power during a power failure into this outlet Troubleshooting and Battery Replacement Use the table below to solve minor Back UPS installation or operation problems Consult APC Online Technical Support or call APC Technical Support for assistance with problems that cannot be solved using the table below Back UPS ES will not turn on Battery is discharged and utility power is not available at the wall outlet Ensure power is available at the wall outlet If the Back UPS ES will not turn on contact APC Technical Support see APC Cont2. capacity of the unit Try removing some of the equipment and see if the problem continues The Back UPS ES is operating normally The Back UPS ES can only operate on battery power for a limited amount of time The unit will eventually turn off when the available battery power has been used Allow the unit to recharge for 16 hours before continuing use of the unit The output waveform is designed for computers and computer related equipment It is not designed for use with motor type equipment Contact APC Technical Support for further troubleshooting see APC Contact Information The Back UPS ES is operating normally and using battery power Once On Battery you should save your current work power down your equipment and turn the unit OFF Once normal power is restored you may turn the unit back ON and power your equipment The Power On indicator flashes once per second and the Back UPS ES beeps once per second at the same time Inadequate runtime Battery capacity is low about 2 minutes of use remaining The battery is not fully charged Battery is near the end of useful life The Back UPS ES is about to shut off due to a low battery charge condition When the unit beeps once every second the battery has about 2 minutes of power remaining Immediately power down your computer and turn the unit OFF When normal power returns the unit will recharge the battery Allow the unit to charge by leaving
3. act Information No power available at the Surge Protection outlet Surge Protection outlet has been overloaded or the circuit breaker has tripped Reduce the amount of equipment plugged into Surge Protection outlets Check the circuit breaker and reset the breaker by pushing it fully inward Specifications Status Visual Indication Audible Alarm Indication Terminates When On Line UPS is supplying Power On LED ON None Not Applicable conditioned utility power to the load On Battery UPS is supplying Power On LED ON Beeping 4 UPS transfers battery power to the load off during beep times every back to On Line connected to the Battery outlets 30 seconds operation or when UPS is turned off Low Battery Warning UPS is Power On LED Rapid UPS transfers supplying battery power to the Flashing beeping 1 back to On Line load connected to the Battery second operation or outlets and the battery is near intervals when UPS is exhaustion turned off Overload Shutdown During Power On LED OFF Constant tone UPS turned off On Battery operation a battery with the power power supplied outlet overload switch was detected Sleep Mode During On Battery Power On LED OFF Beeping once UPS transfers operation the battery power has every 4 back to On Line been completely exhausted and seconds operation or the UPS is waiting for utility when UPS is power to return to normal turned off S
4. bottom of UPS Please be prepared to troubleshoot the problem over the phone If this is not successful and the unit is still under warranty the Technical Support provide all information to return the unit for replacement Representative will APC Contact Information APC Philippines Website http www apc com necessary Online Technical http support apc com Support 990 1410A Copyright 2003 American Power Conversion Connected equipment loses power The On Line indicator is lit and the Back UPS ES is beeping four times every 30 seconds Utility power not available at the wall outlet Equipment is connected to the Surge Protection outlet The Back UPS ES is overloaded PowerChute plus software has performed a shutdown due to a power failure The Back UPS ES has exhausted its available battery power Connected equipment does not accept the step approximated sine waveform the Back UPS ES The Back UPS ES may require service The Back UPS ES is using battery Ensure that the fuse or circuit breaker for the wall outlet is not tripped and that the wall switch controlling the outlet if any is in the ON position Ensure that the equipment you want to stay powered during a power failure is plugged into the Battery Powered plus Surge Protection outlets and NOT the Surge Protection Outlet Make sure that the equipment plugged into the outlets of the unit are not overloading the
5. elf Test in progress Power On LED On None Not Applicable Self Test failed need service Power On LED Shortbeeping When unit is flashing 2 times per 2 times every turned off or second 2 seconds for enters backup 1 minute mode or passes repeated self test The every 5 hours user should contact APC for service options UPS Power W On Indicator Power On Off _ wv Switch Specifications Feature Item Specification Voltage Frequency 220 VAC 57 63 Hz Input Low Voltage Transfer 180 VAC High Voltage Transfer 260 VAC UPS Capacity 3 battery powered 500 VA 300 Watts outlets Surge Capacity all 4 outlets 5 Amps Output Voltage on battery 220 Vrms 8 8 Frequency on battery 60 Hz 1 Hz Transfer Time ms 8 ms typical 10 ms max AC Surge Protection 450 Joules owes Telephone Surge Protection None AC Input Protection Circuit Breaker Switch Battery Type Sealed Lead Acid Battery Recharge Time 10 12 Hours Average Life Span 2 4 Years Net Weight 3 6 kg 7 9 Ib Physical Size 29 79 cm x 18 3 cm x 8 49 cm 11 73 in x 7 2 in x 3 34 in Service Warranty f 2 w eliminate common problems If problems persist Consult the Troubleshooting table above to The standard warranty is 2 years from the date of purchase contact APC Technical Support please be prepared to provide date of purchase model number and serial number on
6. it plugged into the wall at least 16 hours As a battery ages the amount of runtime available will decrease Batteries also age prematurely if the Back UPS ES is placed near excessive heat You can replace the battery by ordering one at our website www apc com 63 2 637 5456 5642 Battery Replacement Battery replacement must be performed by qualified service personnel using the following procedures Caution A battery can present a risk of electrical shock and high short circuit current The following precautions should be observed when working on batteries Remove watches rings or other metal objects Use tools with insulated handles Se Disconnect all equipment plugged into the Back UPS Turn off the Back UPS and disconnect it from the wall outlet Lay the Back UPS on a flat stable surface with the wall mounting holes facing upward Loosen fully the four screws which secure the rear cover to the Back UPS Lift the rear cover straight up and off of the Back UPS To avoid losing the screws do not invert the rear cover Do not touch the printed circuit board or the outlets gA the connector 7 Grasp the battery and rotate it 90 degrees stand it upright 8 Disconnect the black wire from the battery terminal by grasping the black portion of the wire and pull straight back from the connector Disconnect the red wire from the battery terminal by grasping the black portion of the wire and pull straight back fro
7. m Caution Do not dispose of the battery in a fire The battery may explode Do not open or mutilate the battery Released electrolyte is harmful to the skin and eyes It may be toxic 9 Recycle or dispose of the old battery in accordance with local requirements or return it to APC to ensure proper recycling 10 Unpack and inspect the replacement battery Ensure the replacement battery is not cracked or leaking If the battery is damaged contact APC Customer Service 11 Set the replacement battery in the Back UPS with the terminals facing upward 12 Connect the black wire to the negative terminal of the battery 13 Lay the replacement battery into the Back UPS chassis Ensure the black wire is not pinched under the battery 14 Connect the red wire to the positive terminal of the battery Ensure the red wire is fully in the battery enclosure 15 Place the rear cover on the Back UPS chassis and tighten the four screws loosened in step 4 16 Plug the Back UPS into the wall outlet press the Power pushbutton on the Back UPS to turn it on and allow the battery to charge for 16 hours 17 Plug equipment to be protected into the Back UPS and resume normal operation APC Back UPS and PowerChute are registered trademarks of American Power Conversion All other trademarks are property of their respective owners
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