American International Electric SEG-1 User's Manual
Contents
1. 10 3 8 Connecting the SEG 1 to a MiniMax System 5 485 11 3 9 SEG M Installation Flug 5 gt SU pea crue utt thesi ntt cipem eto eem tdem putas 12 es E Io EST ERE EO TE EET 12 Dos 13 3 9 3 SEG M LED BOISE 13 3 9 4 Connecting the SEG M to a HubMax System 5 232 14 3 9 5 Connecting the SEG M to a Hub MiniMax System 5 232 14 3 9 6 Connecting the SEG M to a Max System 5 485 15 3 9 7 Connecting the SEG M to a MiniMax System 5 485 16 QEG RR ee ee T TT 17 4 1 Dynamic IP Address DHCP server IP Address in SEG can 17 4 2 Dynamic IP Address non expiring 20 do Statie IP UIS rcs tras SUE 21 4 3 1 Setting a Static IP Address of a SEG through a serial connection via PC com port 21 4 3 2 Setting a Static IP Address of a SEG LAN through a Telnet connection 22 a NC T T 24 4 3 4 Configuring the IP Address Hub Manage2. W _ MUR RUE 3 Z4 Producto 3 3 Hardware InstalatOm THEE 4 Hie RR uum 4 3 2 Connection the SEG 1 to a HubMax or Hub MiniMax 5 232 5 3 2 1 SEG 1 to HubMax Hub MiniMax Connection Method 1 5 3 2 2 SEG 1 to HubMax Hub MiniMax Connection Method 2 5 Jo Gonneelmd Ine SEO T T6 FHICOUDUPE R 202 seditio 6 3 3 1 SEG 1 to AC SOUP Connection Method 1 utu rebus cie 6 3 3 2 SEG 1 to HC500P Connection Method 2 teo oes nu quartus roca alere hus 6 3 4 Connecting Multiple HubMax Hub MiniMax T 3 5 Connecting the SEG 1 to a prox pad plus 5 485 8 3 5 1 SEG 1 to prox pad plus Connection Method 1 8 3 5 2 SEG 1 to plus Connection Method 4 ens Iib UU SUN RR RT Ra tea 8 3 6 Connecting Multiple prox pad plus 5 9 3 7 Connecting the SEG 1 to a Max System 5 485
3. HC amp DOP NEGATIVE SIDE OF DC POWER IF USING DC PORT A OR EARTH GROUND USING AC WIRE HARNESS HC500P COMMUNICATIONS BOARD THIS CHART PERTAINS TO THE CABLE RUN BETWEEN THE SEG 1 AND IEI ACCESS SYSTEMS Page 6 of 34 Document Number 6066005 Rev 3 2 3 4 Connecting Multiple HubMax Hub MiniMax Networks Po ra Bx uo zoo HI BOO X x x d J O4JUOD Ssa22y d00S8 2H pue xeuimumnyqng xeyigng GBunsauuoy Page 7 of 34 Document Number 6066005 Rev 3 2 3 5 Connecting the SEG 1 to a prox pad plus RS 485 Two different methods can be used to connect P5 Connector of the prox pad plus to the SEG 1 1 Connect to the RS485 modular jack front of SEG 1 2 Connect to the RS485 terminals rear of SEG 1 NOTE If connection to SEG 1 15 NOT located at the prox pad plus then the connection must be made via stranded shielded cable 3 5 1 SEG 1 to prox pad plus Connection Method 1 The diagram below illustrates the method to connect the prox pad plus to the RS485 port of the SEG 1 via its RS485 modular jack on the front of the unit SEG 1 Front View BLUE WIRE NOT USED HJ11 JACK WHITE BROWN GREEN LAN WAN PROXPAD PLUS SUPPLIED MODULAR CORD USE THIS CORD ONLY IT 15 NOT A TELEPHONE CORD 5 CONNECTOR 3 5 2 SEG 1 to prox pad plus Connection Method 2 The diagram below illustrates the method to con
4. 192 158 1 110 Address of SEG 0D 20 44 52 AB 88 Search SEG devices for example 0D 20 44 54 F 2 84 IP Address Address IP Part 9897 E 1821582125 00 20 42 52 AB 83 1 30 Serial Het Number 1 321582135 00 2044 bree 1 30 Security 100000000000000000000000000000000 Set the above Security Key into the SEG Reset Securty in SEG to all O s Reset Security Key in PC to all Launch SEG Trouble Shooter Utility Launch SEG Senal Port Setup Utility ef Save Cancel Figure 3 Found SEG s are displayed in grid Hub Manager Pro 7 Select Ehe SEG in Ehe grid that has the same address as the SEG vau are setting up The address can be Found on Ehe label affixed to Ehe SEG EXAMPLE 00 20 44 52 2 84 Figure 4 Select a SEG Document Number 6066005 Rev 3 2 Page 19 of 34 Hub Manager Pro 7 IF you want to change the encryption Security Kev select the button labeled Generabe Random Security Key IF you don t wank bo change the Security Key ak this time then Ehe Site setup is complete and you can just select the Saye button Figure 5 Generate Security Key Hub Manager Pro select the button labeled Set the above Security Kev into Ehe SEG to send that Security Key En the SEG Figure 6 Generate Security Key 4 2 Dynamic IP Address non expiring lease No setup of the SEG via the serial port is required Just supply the SEG
5. 15 what 15 sent during this procedure NOTE In order to change a security key in a SEG Hub Manager Pro must already know the existing security key that 15 stored in the SEG If you think there has been a mix up and you think Hub Manager Pro may not know the SEG s security key then you should perform the steps to Default the Gateway to Factory Settings noted below and when that process 15 complete you can then attempt to change the security key 4 5 Defaulting the SEG Settings The following section describes how to reset the default settings in the SEG 4 5 1 Reset the Security Key in the SEG to all 0 5 NOTE This method must be followed if the firmware version of the SEG is less than v1 30 The SEG must be removed from the LAN and brought back to the PC or bring a laptop with a serial com port to the SEG You will then enter the configuration menu through the serial connection The configuration utility cannot be entered into though the Ethernet port This is done so that not just anyone on the LAN could change the settings of the SEG without having physical access to the SEG itself NOTE This process may also be necessary if you have used the Restore Database function of Hub Manager Pro and the Security Key stored in the database that you just restored does not match the security key currently stored in the SEG To default the encryption security key in the SEG you must perform the following in order 1 Connect the supplied DB
6. IEI ACCESS SYSTEMS Document Number 6066005 Rev 3 2 Page 5 of 34 3 3 Connecting the SEG 1 to HC500P RS 232 Two different methods to can be used to connect Port A of the HC500P to the SEG 1 1 Connect to the RS232 modular jack front of SEG 1 2 Connect to the RS232 terminals rear of SEG 1 NOTE If connection to SEG 1 is NOT located at the HC500P then the connection must be made via stranded shielded cable 3 3 1 SEG 1 to HC500P Connection Method 1 The diagram below illustrates the method to connect the HC500P to the RS232 port of the SEG 1 via its RS232 modular jack on the front of the unit SEG 1 Front View 5 PORT RJ11 HCBSDUP PORT WIRE HARNESS SUPPLIED MODULAR USE THIS CORD ONLY IT Is NOT A TELEPHONE CORD 3 3 2 SEG 1 to HC500P Connection Method 2 The diagram below illustrates the connections between the HC500P and the RS232 port of the SEG 1 via the terminal block at the rear of the SEG 1 NOTE The use of stranded shielded cable used in this diagram below is necessary when connecting the SEG 1 at a distance from the controller SEG 1 Rear View WIRING SPECIFICATIONS FOUR CONDUCTOR STRANDED SHIELDED CABLE CABLE RUN GAUGE 1 250 FEET 22AWG HES500P TO 500 FEET 20AWG 1000 FEET 18AWG PORT A EARTH GROUND R GREEN BLUE b V FA GRAY CONNECT T51 Terminal Block DRAIN WIRE TO
7. If you have more than one module on the backplane you must connect each module to the corresponding RS 485 connector J2 J3 or J4 underneath the module as described in the Max 3 Installation Manual To connect additional backplanes to the system simply connect TS3 on the first backplane to TS3 on the next backplane as shown below The SEG M 15 only required on the first backplane of the system up to 64 doors Max 1f you require more doors an additional SEG M 15 required Ethernet eo O O ISVS M MODULE 1 GOSS ON OFF Note The maximum distance between the first backplane with the SEG M and the next backplane is 4000 feet using 24A WG shielded two twisted pair telephone cable with a shunt capacitance of 16 pF Ft To next Max 3 Backplane Document Number 6066005 Rev 3 2 Page 15 of 34 3 9 7 Connecting the SEG M to a MiniMax 3 System RS 485 You can connect your MiniMax 3 to your LAN WAN by using the SEG M Secured Ethernet Gateway Follow the instructions below and refer to the diagram The connection from the SEG M to the MiniMax 3 requires you to plug the module onto the backplane connector J2 to power the unit You must also use the six cond
8. Security Key of all 0 s then you will have to set the Security Key back to all O s also Document Number 6066005 Rev 3 2 Page 29 of 34 Section 5 Trouble Shooting Link in the Chain Possible Problem PC e s the static IP Address of the Site is correct If not use the Lantronix Devicelnstallerprogram to configure the SEG IP address This program can be installed from the Hub Manager Pro distribution CD e Port Number of the Site correct default is 9997 e Set the Security Key to default in HMP and in the hardware manually and try again e atest version Right click the EXE choose Properties and check the version and build uno s e Correct Device Type set in Site IEI INI Exists in 2 IEI INI Exists in 2 Export Folder exists Import Folder exists Deleted the Gateway Ick file im the Program folder lt e o Polling Netwrok card and LAN Settings Can you see other PC s and the folders on those PC s over the network Can you see other PC s and the folders on those PC s over the network Netcard to LAN wiring e Bring the SEG back to the PC directly and connect just with a network hub This will remove any problems the LAN or newtowrk routers switches is causing LAN e s the IP Address assigned properly e Have you Defaulted Encryption Security Key in both Hub Manager Pro and in the SEG
9. anyone running Hub Manager Pro on their PC somewhere else on your LAN would be able to communicate with your door controllers But once this security key is changed to a new 128 bit number then all the data that is passed out the Ethernet port of your PC 1s then encrypted with that key and decrypted by the SEG using that same key Document Number 6066005 Rev 3 2 Page 27 of 34 4 4 5 Generate Random Security Key This button will generate a new 128 bit security key and will then display the hexadecimal representation in the Current Security Key field see below 4 4 6 Generate Default Security Key After selecting this option you will receive a warning message explaining that setting the security key back to defaults should only be done if you are installing a new SEG or if you have defaulted an existing SEG Once you agree to this you must then choose the button labeled Set This Security Key into the Gateway You will then receive a confirmation message that explains that this option will just save the defaulted security key into the Hub Manager Pro database You can now install your new or defaulted SEG onto the LAN and attempt to communicate with it Don t forget to change the security key once you have established communications with the new or defaulted SEG 447 Set This Security Key into the SEG Use this option if you wish to set a new random security key into the SEG The encryption key displayed in the Current Security Key field
10. itself using a direct serial connection to the RS232 port of the SEG see the Help file for details e Correctly power supply used e Does the top left LED on the SEG flash when you send data to one of ithe SEG Settings and controllers Encryption Key Controller Wire Run Does the Network Query work Is the terminal strip of Gateway wired correctly if used Is the RJ11 jack wired correctly if used e Has the Door Address been set in the controller e Perform a self test to HyperTerminal when controller is connected direct to com port Controller Address Page 30 of 34 Document Number 6066005 Rev 3 2 SEG Trouble Shooting SYMPTOM Error message of Device not connected or unexpected device type Is the Firmware In the SEG v1 3 or greater Select the Yes Search option in Site Settings No Your PC is not seeing the Carou LAN for some reason y Have IT check your card No see across the LAN settings network wiring Follow the network hubs etc Fix this error and try again instructions for Configuring the SEG thru its serial port Yes Does the MAC hardware address match the A device was found but it is not the device powered up Use the correct power supply Try again label on the you trying to DEOS SEG configure Yes Yes Y Bring SEG back to t
11. of the Static IP Address into the SEG site is complete 4 4 SEG Parameters The following section describes the various parameters in the SEG 441 IP Address The IP address you have received from your IT administrator is assigning to the SEG 4 4 2 IP Port The IP Port 15 a channel that the SEG configured to listen on for communications from Hub Manager Pro This is set to 9997 by default but can be changed both in Hub Manager Pro and in the SEG if necessary But unless the IT Administrator requests the IP Port be changed this parameter can be disregarded 4 4 3 SEG Serial Net Number This corresponds to the serial port located on the SEG device itself The SEG 15 capable of connecting to both RS232 and RS485 products which are Serial Net Numbers 1 and 2 respectively This parameter should never be changed 4 4 4 Security Key communication and data exchanged between the PC and the SEG are sent using 128 bit AES encryption The encryption key that is used to encrypt the data can be changed anytime by the operator of Hub Manager Professional as long as Hub Manager Professional currently has same Security Key that 15 currently stored in the SEG WARNING It is highly recommended that you change the encryption security key during the initial SEG setup All new SEG shipped with the same initial security key and Hub Manager Professional 5 or later is also shipped with this same security key By not changing the security key
12. s MAC address the 12 digit number located on the label on the SEG for example 00 20 4A 52 F2 84 to the IT department and ask them to assign it an IP Address with a non expiring lease Once you have the IP address that the IT department assigned to the SEG enter that IP address into the Site Settings screen and save the site NOTE Each SEG is shipped from the factory with an IP Address of 0 0 0 0 When the SEG is initially powered up or rebooted and it has an IP address of all O s it will look for a DHCP server on the network and if one is found the SEG is assigned an IP Address Page 20 of 34 Document Number 6066005 Rev 3 2 4 3 Static IP Address The static IP address can be set through the serial port of the SEG using the PC s serial communications port or through the USB port using a USB to RS232 adapter This method allows you to configure the IP address of the SEG without any network devices such as a router or a network switch interfering Refer to the section in this chapter named Static IP Address You can also set the Static IP address across the LAN via Telnet 4 3 1 Setting a Static IP Address of a SEG through a serial connection via PC com port This is the method for configuring the IP address of the SEG if it is going to be assigned a static IP address To enter the configuration menu of the SEG you must perform the following in order Connect the DB9 RJ11 adapter labeled Gateway Config supplied with the SEG to your PC
13. the SEG if it was powered Press and hold down the x key lowercase on the PC keyboard while the HyperTerminal program is running Power up the SEG In a few seconds you should get a response from the SEG asking you to press enter to go into Setup Mode Lantronix Demo Server Serial Number 6254589 address 80 28 48 62 D5 3D Software version V S 8 030813 Press Enter to go into Setup Hode Release the x key After pressing ENTER to go into setup mode you will be given a menu system displaying the current settings and also some menu items to choose from see image below NOTE You must press enter within 5 seconds to enter Setup mode Failure to press enter within this window of opportunity will cause the SEG unit to stop the ability to enter setup mode and you will see displayed on the screen If this happens go back to step 7 and start from there again 14 4 3 2 Now go to section 4 3 3 SEG Setup Menu for details on setting the static IP address Setting a Static IP Address of a SEG via LAN through a Telnet connection This 1s the method for configuring the IP address of the SEG via the local area network LAN using Telnet port 9999 This method requires all of the following you know the current IP address assigned to the SEG The easiest way to determine the IP address of the SEG is to use the Search for SEG Devices button within the Site Settings screen of Hub Manager Professional
14. this SEG Hub Manager Professional will retrieve the new IP Address from the SEG and will automatically save this new IP address into the Site Settings This saves you the time needed to reconfigure the IP Address in the Site settings screen Document Number 6066005 Rev 3 2 Page 17 of 34 Common Parameters TCP IP Parameters Assigned Doors IP Address of SEG 000 000 000 000 lt lt Quer this SEG for example 192 169 1 110 MAC Address of SEG for example 20 44 52 F 2 84 IP 9997 _ Serial Net Number Security 100000000000000000000000000000000 Set the above Security Key into the SEG Generate Random Security Key Rezet Security in SEG to all D s Reset Security in to all U s Launch SEG Trouble Shooter Utility Launch SEG Seral Port Setup of Save x Cancel Figure 1 No SEG parameters defined Warning Only SEG s with a version of 1 3 or higher will be Found during this search IF the SEG you are currently setting up has a version PRIOR to 1 3 then yeu must manually set a static IP address into the SEG using the Serial Pork Setup Utility located on this page and enter Ehe same IP address on this screen Seleck stark Ehe search Figure 2 SEG firmware requirements Page 18 of 34 Document Number 6066005 Rev 3 2 Common Parameters TCP IP Parameters Assigned Doors IP Address of SEG 182 168 2 125 lt lt Quer this SEG for example
15. you will now need follow the directions above to Default the Security Key in Hub Manager Professional Be sure to set a new security key into the SEG using Hub Manager Professional before you attempt to send sensitive user data to the door controllers This will also set the IP address back to a default value of 0 0 0 0 8 Exit Without Save Cancels any changes you have made in setup 9 Save and Exit saves any changes you have made in setup and exits SECURITY WARNING New SEG s shipped after April 2008 will have Telnet setup enabled by default Enabling Telnet on the SEG allows you the customer to be able to configure the settings of the SEG via LAN without requiring the serial connection to the SEG via the Gateway Config RJ11 adapter While enabling Telnet setup was done as a convenience to speed setup it also opens a security hole in the SEG It is recommended that while you are setting up the SEG s static IP address that you also enable the Telnet password option so that a password 15 required to enter Telnet in the future This Telnet password option 15 located in Setup menu option named 0 Server Configuration and when you get to Change telnet config password enter Y and then enter a 4 digit password You can also completely disable Telnet in the menu named 6 Security Page 26 of 34 Document Number 6066005 Rev 3 2 4 3 4 Configuring the IP Address in Hub Manager Professional Now it is time to open Hub Manager
16. 0mA 20V Environmental 2 2 LED Status The following diagram and chart describes the SEG LED operations SEG 1 LEDS SENDIRECEIVE NETWORK DATA GREEN L NK GREEN STATUSIRED DIAGNOSTICS H ER 1 Data Send Recieve Top Left Network Link Top Right Hub Manager Pro a om No Network Link __ Hub Manager Pro and it 15 On os being properly decrypted Status Bottom Left Diagnostics Bottom Right Solid with top left blinking Flashing Alternately with Module is in Setup Mode EEPROM Checksum Error Bottom Left A X Network Controller Error X EEPROM Checksum Error Duplicate IP Address on the Network Flashing with top left blinking 4x Faulty Network Connection No DHCP Response 5x Received 6x Software does not Match Hardware Document Number 6066005 Rev 3 2 Page 3 of 34 Section 3 Hardware Installation The following section contains information about installing the SEG 1 and SEG M hardware 3 1 SEG 1 Diagrams FRONT VIEW mE 5 313 375 gt 25485 use for prox pad plus TOP VIEW 5232 JACK STATUS use for Secured Series Systems or LIGHTS aac unt 7 EM LAN WAN SIDE VIEW CONNECTION Page 4 of 34 REAR VIEW VDC EARTH GROUND Document Number 6066005 Rev 3 2 3 2 Connection the SEG 1 to a HubMax or Hub MiniMax RS 232 Two different methods can be used to c
17. 9 adapter labeled Gateway Config to your PC s com port 2 Remove the Gateway from the LAN and power supply and bring it back to the PC 3 Use the 6 modular cord supplied with the SEG and plug it into the port on the SEG labeled RS232 4 Select the button labeled Launch SEG Serial Port Setup Utility and set the Com Port the SEG 15 connected to when asked 5 Disconnect power to the SEG 6 Press and hold down the x key lowercase on the PC keyboard while the HyperTerminal program is running 7 Power up the SEG 8 Inafew seconds you should get a response from the SEG and a menu will be displayed 9 Choose the option labeled factory defaults The SEG will then be set back to Out Of Box factory defaults You can now configure the SEG as if you are installing it for the first time 10 In order to speak to this SEG again you will now need follow the directions above to Default the Security Key in Hub Manager Pro Be sure to set a new security key into the SEG before you attempt to send sensitive user data to the door controllers Page 28 of 34 Document Number 6066005 Rev 3 2 4 5 2 Reset the Security Key in the SEG to all 0 5 NOTE This requires SEG firmware v1 30 or higher This feature is provided to allow you to reset the Security Key in the SEG back to all 0 5 which is the default out of box state Resetting the Security Key in the SEG would be required if you are replacing a SEG with a previously used SEG that already h
18. HubMaxII 00 20 4A 52 F4 12 Building 2 Floor 1 prox pad plus 1 Press the button on the SEG setup screen Fig 1 labeled Search for SEG Devices to start the process 2 A warning will be displayed Fig 2 reminding you what the firmware requirements are Select Yes to continue the search 3 In approximately 5 10 seconds a grid will be filled with any SEG devices that were found Fig 3 and a message will be displayed asking you to select a SEG in the grid Fig 4 4 If you are only installing one SEG and it was found during the search simply select the item in the grid If you have installed more than one SEG then select the SEG that has the same MAC Address as the SEG you are setting up for this site 5 Nowa message will be displayed asking you to generate a new Security Key Fig 5 6 If you don t want to set the Security Key at this time then setup is complete select save to Save and Close the Site Settings screen If you want to change the Security Key then select the button labeled Generate Random Security Key 8 A message will then tell you to select the button labeled Set the Above Security Key into the SEG Fig 6 Select that button to send the new Security Key to the selected SEG 9 Setup Complete Now that the MAC address is known by Hub Manager Professional if the DHCP server were to assign a new IP Address to this particular SEG then the next time you attempt to communicate with any of the controllers connected to
19. P address lease that is assigned to the MAC address of the device N Do Not Change The term Gateway here refers to a network router on the LAN not the device you are configuring here Hub Manager Professional to match Set Gateway IP Address Document Number 6066005 Rev 3 2 Page 25 of 34 6 Security Here you can change the Encryption key manually to match the encryption key Hub Manager Professional 15 using This is normally not necessary because Hub Manager Professional normally performs this function After going through this menu item completely the encryption settings will automatically be saved and the session will be closed Disable Telnet Setup Disable TFTP Firmware Upgrade Disable Port 77FE Disable Web Setup Y Encryption must always be enabled because all data sent to the SEG 15 encrypted Do Enable Encryption Key not disable or communications with Hub Manager Professional will fail XXXXXXXXXXXXXXXXXX N This 128 bit security key 15 changed via the Hub Manager Professional software If XXXXXXXXXXXXXX this security key does not match the key stored in the site settings in Hub Manager Change key Professional then any communication attempts to your controller hardware will fail 7 Factory Defaults Sets all options back to out of box factory defaults After performing this function any security key you had in this device will be deleted and set back to default In order to speak to this SEG again
20. Professional create a new site and configure this site to communicate to the SEG with the IP address you have received from the IT administrator This example shows how to set up a SEG connected Hub controller network but the SEG can also be used to communicate to a new type of controller called the prox pad plus The steps are exactly the same just the Device Group will be different Run Hub Manager Professional and login select Database gt Sites and then select the Add button Enter a descriptive Name for this grouping of controllers that will be communicated with via the SEG mE Vd utm Select the Device Group drop down list and select the controller family you are connecting to the SEG For this example we going to choose the device group named HC500 Hub HubMax Select the Connection Type named TCP IP Select the tab named TCP IP Parameters 7 In the edit box labeled IP Address enter the IP Address that the IT Administrator gave you E NOTE The MAC Address does NOT need to be defined if you are setting up a SEG with a Static IP Address The MAC Address is only used if you are assigning a SEG a dynamic IP address via a DHCP server but that feature also requires that the version of SEG firmware be v1 30 or greater See the chapter named Dynamic IP Address for more information on Dynamic IP Address assignments The IP Port and Serial Net Number do not need to be modified in any way 8 Select Save 9 Setup
21. SEG 1 and SEG M for IEI Access Systems Installation Manual Secure Ethernet Gateway Section 1 Introduction SECURITY WARNING New SEG s shipped after April 2008 will have Telnet setup option enabled by default Enabling Telnet on the SEG allows you the customer to be able to configure the settings of the SEG via LAN without requiring the serial connection to the SEG via the Gateway Config RJ11 adapter While enabling Telnet setup was done as a convenience to speed setup it also opens a security hole in the SEG It is recommended that when you are finished setting up the SEG that you also enable the Telnet password option so that a password 15 required to enter Telnet in the future This Telnet password option 15 located in Setup menu option named 0 Server Configuration and when you get to Change telnet config password enter Y and then enter a 4 digit password You can also completely disable Telnet in the menu named 6 Security The SEG is a LAN WAN TCP IP to serial interface that enables existing or new IEI access systems to use the end user s network infrastructure and to be programmed and managed at any network PC running Hub Manager Professional software The SEG requires Hub Manager Professional software version 5 0 or higher for static IP addressing and version 7 1 or higher for dynamic addressing The access system data sent over the corporate network 15 128 Bit so that user and door information cannot be s
22. as a Security Key set into it and you don t know what the Security Key 15 or if you are setting up a new site and want to communicate with an existing SEG that 1s already installed and already has a Security Key set NOTE This feature can only be used with SEG devices with v1 30 or greater firmware 1 Goto the SEG and either cycle power to it or press the little black reset button on the SEG 2 Within 10 minutes go back to the PC and select the button in the Site Edit screen that 15 labeled Reset the Security Key in the SEG to all 0 s 3 You will see a warning message specifying the requirements of using this feature If you have met all the requirements then press the OK button 4 Ifthe Key was reset properly then you will see a confirmation message Fig 8 5 Asasecurity measure you must now go back to the SEG and once again cycle power or press the reset button on the SEG This will set the new Security Key into non volatile memory Failure to reset the SEG after the Security Key is reset using this method will result in not being able to communicate with the SEG 6 Reset Complete The Security Key has now been reset to all 0 s in both the SEG and PC Communications with this SEG should now be possible 4 5 3 Reset the Security Key in the PC to all 0 5 This feature is typically used if you have replaced an existing SEG with a new SEG or a SEG that has a Security of all 0 s NOTE If you use this feature and the SEG does not have a
23. cting File gt Exit You will select Yes if you are asked if you want to disconnect Your choice To change the IP address you should select option 0 server Configuration A 3 digit number will be displayed in brackets This 1s the first octet of the current IP address of this SEG device You will either enter a new 3 digit number and then press enter to accept it or you can accept this number by pressing enter You will do this for all 4 octets You must now press lt ENTER gt for the rest of the options to accept the default settings There is no need to change any other settings within this setup menu NOTE Default values in all other menu systems should The default value is kept by pressing the ENTER key when that setting 1s displayed Page 24 of 34 Document Number 6066005 Rev 3 2 Here 15 a brief description of each menu and sub option and what the default values should be The SEG device 15 factory set to have the highest security possible Changing any options especially in the Security menu could result in not having a completely secure environment 0 Sever Configuration XXX XXX XXX XXX Allows you to set the IP address of the SEG directly You can set it to 0 0 0 0 to allow it to be served a dynamic IP address each time it boots up IP Address The IP address should only be set to 0 0 0 0 if the DHCP server is assigning the same IP address to this SEG device every time by way of using a non expiring I
24. he PC and attach only the SEG and the PC toa small network Hub This will remove any possible problems caused by LAN routers switches or the LAN wiring itself try again start from the beginning Is the IP address shown a static address ask the IT dept Configure the SEG with a static IP address Yes Does the IP address shown match the IP in Hub anager Pro Enter the correct IP address NO into Hub Manager Pro Yes Document Number 6066005 Rev 3 2 Page 31 of 34 During the communication attempt do you see a DOS type program appear in the Is there a file named IEI INI in the folder Page 32 of 34 task bar Is there a file named Gateway Ick Delete this file Try again Open that INI file and look at the path specified in GATEWAY Does that folder path exist on the PC s there a file amed Polling exe i C Program Files lEI HubManagerProx Program A required file or folder is missing Backup your data and reinstall Hub Manager Pro Make sure our Windows login has Administrator rights on this PC Try again Does the top left LED on This means that data is not being the SEG flash when you send data decrypted by the That is a good sign It means that data is gettings to the Gateway
25. is is being decrypted properly Check these items which can t be trouble shot through the Gateway e Re enter the Door address into each controller Ring out the wiring between the SEG and Controller If using Hub make sure you using the RS232 connections of the SEG If using prox pad plus make sure you are using the RS485 connections of the SEG Possibly connect the controller hardware directly to the Serial port of the PC to rule out a controller error SEG Default the Encryption Key in HMP and reset the SEG to factory default settings by connecting directly to the RS232 port on the SEG see the help file for details Document Number 6066005 Rev 3 2 Look at folder Program Files lEI HubManagerProX Program Gateway Are there files in folder C Program Files lEl HubManagerProX Program W Gateway Import The return file from the Gateway is not being placed into the import folder A required file or folder is missing Backup your data and reinstall Hub Manager Pro Make sure your Windows login has administrator rights on this PC Try Again Files are being processed by the SEG but are not being received by Hub Manager Pro Open that IEI file and look at the path specified in GATEWAY IMPORT Does that folder path exist on the PC Should have f
26. ith an IP that can change this is the recommended method but it requires SEG firmware v1 30 or greater 2 Dynamic IP Addressing via DHCP server with non expiring lease can be performed on any version of SEG 3 Static IP Address can be performed on any version of SEG NOTE If your SEG has a firmware version of 1 30 or higher and there is a DHCP server on the network which is typical then it is recommended that you refer to the section of this manual named Setting up a SEG that is assigned an IP Address by DHCP server 4 1 Dynamic IP Address via DHCP server IP Address in SEG can change This 15 the recommended method but it requires SEG v1 30 or greater firmware The firmware label 15 located on top of the SEG NOTE The SEG units that shipped prior to v1 30 did not have a version label on them If the SEG you are setting up does not have a version label then the firmware is prior to v1 30 and you cannot use this method and you MUST use one of the other 2 methods to assign an IP Address to that particular SEG Using this method no manual setup of the SEG IP Address via the SEG serial port is required If you are installing more than one SEG on your LAN you just need to write down the 12 digit MAC Address located on the label of the SEG and write down which controller group that SEG is connected to for reference For example MAC Address Description 00 20 4A 52 F2 84 Building 1 Floor 2 HubMaxIl 00 20 4A 52 8B 89 Building 1 Floor 7
27. kplanes to the system simply connect TS3 on the first backplane to TS3 on the next backplane as shown below The SEG 1 15 only required on the first backplane of the system up to 64 doors Max if you require more doors an additional SEG 1 is required Note The maximum distance between any backplane and the SEG is 4000 feet using 24A WG shielded two twisted pair telephone cable with a shunt capacitance of 16 pF Ft SEG 1 Terminal Strip Page 10 of 34 eu dou eu Jn eu RS 485 Cable Se O SYS SQQ GND Data A Data B GND To next Max 3 Backplane Document Number 6066005 Rev 3 2 3 8 Connecting the SEG 1 to a MiniMax 3 System RS 485 You can also use the SEG 1 to connect your MiniMax 3 system to your LAN WAN Follow the instructions below and refer to the diagram Run your RS 485 cable between terminal strip TS1 on the SEG 1 to TS3 on the backplane as shown in the diagram You must also connect the module to the backplane by connecting the 3 conductor wire harness supplied with the MiniMax 3 from P5 to the RS 485 connector underneath the module on the backplane P1 To connect additional backplanes to the syste
28. l S1 above the first module on the backplane Make sure the components on the SEG M are facing away from the module Use the two card guides to secure the SEG M in place by snapping them into the holes on either side and sliding the SEG M into them Note No additional connections are required between the HubMax and the SEG M MAIN ALARM RELAY SHUNT 3 9 5 Connecting the SEG M to a Hub MiniMax System RS 232 Connect the SEG M to the eight position pin rail 51 on the left hand side of on the backplane Make sure the components on the SEG M are facing away from the module Use the two card guides to secure the SEG M in place by snapping them into the holes on either side and sliding the SEG M into them o SEG M Plug On Module MiniMax Backplane Note No additional connections are required between the Hub MiniMax and the SEG M Page 14 of 34 Document Number 6066005 Rev 3 2 3 9 6 Connecting the SEG M to a Max 3 System RS 485 You can connect your Max 3 to your LAN WAN by using the SEG M Secured Ethernet Gateway Follow the instructions below and refer to the diagram The connection from the SEG M to the Max 3 requires you to plug the module onto the backplane connector 51 to power the unit You must also use the six conductor wire harness from J1 on the SEG M to P5 on the module and J1 on the backplane
29. m simply connect TS3 on the first backplane to TS3 on the next backplane as shown below The SEG 1 15 only required on the first backplane of the system up to 64 doors Max if you require more doors an additional SEG 1 is required Max 3 Module RS 485 Cable O QIO O LIET 559 1 otrip eu GND Data Qa Data B Document Number 6066005 Rev 3 2 GND Backplane Note The maximum distance between any backplane and the SEG 1 is 4000 feet using 24A WG shielded two twisted pair telephone cable with a shunt capacitance of 16 pF Ft GND To next Max 3 Backplane Page 11 of 34 3 9 SEG M Installation Plug On Module The SEG M plug on module was created to allow HubMax and MiniMax panels an easier way to use the SEG M functionality When used with HubMax or Hub MiniMax panels no power or communication wiring is required between the SEG M and the backplane connections are made through the connector used to connect the SEG M module to the backplane To connect to a Max 3 or MiniMax 3 you must use the supplied cable to make the connections
30. nect the prox pad plus to the RS485 port of the SEG 1 via the TS1 terminal block at the rear of the unit NOTE The use of stranded shielded cable in the diagram shows the connection to the SEG 1 across a distance SEG 1 Rear View 24AWG SHIELDED TWO TWISTED PAIR TELEPHONE CABLE WITH A SHUNT CAPACITANCE OF 16 pF Ft BLUE WIRE NOT USED EARTH GROUND PROXPAD PLUS WHITE WHITE e 4 ME MO BR ROWN P5 CONNECTOR GREEN T51 Terminal Block Page 8 of 34 Document Number 6066005 Rev 3 2 3 6 Connecting Multiple prox pad plus Networks acc romper ace 6 eS aca SM4JOMJION 5 sso22y 5 pedxoag Burasoeuuo eor dco 3 420 pue wasis 095 191 Ov e a C 320 pug L O4s 131 LAN WAN ETHERNET Page 9 of 34 Document Number 6066005 Rev 3 2 3 Connecting the SEG 1 to a Max 3 System RS 485 You can also use the SEG 1 to connect your Max 3 or MiniMax 3 system to your LAN WAN Follow the instructions below and refer to the diagram Run your RS 485 cable between terminal strip TS1 on the SEG 1 to TS3 on the backplane as shown in the diagram You must also connect each module to the backplane by connecting the 3 conductor wire harness supplied with the Max 3 from P5 to the RS 485 connector underneath each module on the backplane J1 through J4 To connect additional bac
31. niffed and security compromised The IP address assigned to the SEG may be either a static address assigned by authorized network administrator or it may be a dynamic address assigned by a DHCP Server IMPORTANT NOTE To set up the SEG installation technicians must have a technical knowledge of networks and networking in a PC environment It 15 important to consult the end user s system administrator in order to resolve any networking issues that may occur Ordering Information IEI Secured Ethernet Gateway Converts TCP IP to serial data enabling IEI access systems to use a network to securely send and receive data and to be programmed and SEG 1 0296005 managed from any network PC running Hub Manager Professional Requires network connection Wall mounts using separately provided hardware requires separate 12 power 150 mA max provided with modular cord for communication with access panel IEI Secured Ethernet Gateway Plug in Module Converts TCP IP to serial data enabling IEI access systems to use a network to securely send and receive data and to SEG M 0296006 be programmed and managed from any network PC running Hub Manager Professional Requires network connection Easily plugs into backplane which provides module power and communication with access panel Document Number 6066005 Rev 3 2 Page 1 of 34 Table of Contents ee 1 Seca PTOBOUDE
32. nload 12 enabled Port YYFEh is enabled Enhanced password is disabled Encryption is enabled Channel 1 Gf4 EEBREBROUODPELRBERSCERASRR Baudrate 61266 I F Mode 4C Flow A UDP is used Source Port 799 75 Destination Port EIL gt Destination IP not set EEPEEEEEPEPEPEEETEEEEE Channel 0 Baudrate 197266 I F Mode 4C Flow Change Setup Server configuration 1 Channel 1 configuration 2 Channel 2 configuration 6 security factory defaults 8 exit without save 9 save and exit Your choice m Type the following and press enter telnet lt IP address of SEG gt 9999 for example telnet 192 168 1 1 9999 You should get a response from the SEG asking you to press enter to go into Setup Mode Press enter to enter the setup menu of the SEG Now go to section 4 3 3 SEG Setup Menu for details on setting the IP address a ee SECURITY WARNING New SEG s shipped after April 2008 will have Telnet setup enabled by default Enabling Telnet on the SEG allows you the customer to be able to configure the settings of the SEG via LAN without requiring the serial connection to the SEG via the Gateway Config RJ11 adapter While enabling Telnet setup was done as a convenience to speed setup it also opens a security hole in the SEG It is recommended that while you are setting up the SEG s static IP address that you also enable the Telne
33. onnect Port A of the HubMax or HubMiniMax to the SEG 1 1 Connect to the RS232 modular jack front of SEG 1 2 Connect to the RS232 terminals rear of SEG 1 NOTE If connection to SEG 1 15 NOT located at the HubMax HubMiniMax then the connection must be made via stranded shielded cable 3 2 1 SEG 1 to HubMax Hub MiniMax Connection Method 1 The diagram below illustrates the method to connect the HubMax or HubMinimax to the RS232 port of the SEG 1 via its RS232 modular jack on the front of the unit SECURITY CHIP SEG 1 Front View a i 5 ix LAN WAN HUBMINI MAX SUPPLIED use this cord only it is nat a telephone 3 2 2 SEG 1 to HubMax Hub MiniMax Connection Method 2 The diagram below illustrates the method to connect the HubMax or HubMinimax to the RS232 port of the SEG 1via the terminal block at the rear of the unit WIRING SPECIFICATIONS SEG 1 Rear View FOUR hinila STRANDED gt SHIELDED CABLE ECURITY CHIP g CABLE RUN GAUGE 1 TO 250 FEET 22AWG TO 500 FEET 2DANG TO 1000 FEET TEAS T NE HUBMINIMAX MAX MINIMAX 1 lt TS1 TERMINAL BLOCK FOIL SHIELD TS1 E Terminal Block DRAIN WIRE TO FAST TAB ON THE MAX MINIMAX BACKPLANE NOTE The stranded shielded cable used in the diagram shows the connection to the SEG 1 across a distance THIS CHART PERTAINS TO THE CABLE RUN BETWEEN THE SEG 1 AND
34. ound the cause of the problem by now Please call technical support for more help Section 6 FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area 15 likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Document Number 6066005 Rev 3 2 Page 33 of 34 E International Electronics Inc liusted Access Solutions International Electronics Inc 427 Turnpike St Canton MA 02021 U S A Phone 800 343 9502 781 821 5566 Fax 781 821 4443 Website www ieib com Page 34 of 34 Document Number 6066005 Rev 3 2
35. r 27 SEO Fame ne ae R 27 54 2 E 27 Ido m 27 4 4 3 SEG Serial Net 27 27 4 4 5 Generate Random Security ene nennen 28 4 4 6 Generate Default Security sani nnns 28 4 4 7 Set This Security Key into the SS EU uere eUsvus ttu quisuttu qut 28 4 9 Ble 0 the SEG essen aptid mme te cn ae ett ee ee TUN eer 28 4 5 1 Reset the Security Key in the SEG to all O S 28 4 5 2 Reset the Security Key in the SEG to alll O S 29 4 5 3 Reset the Security Key in the PC to all O s eese 29 tle M 30 Section 6 FCC Compliance be a bla aC ice ano c eoa role 33 Page 2 of 34 Document Number 6066005 Rev 3 2 Section 2 Product Overview 2 1 Product Specifications The chart below contains the environmental and electrical specifications Electrical Voltage 12 9V Min 20V Max Current 150mA 9V 10
36. s com port Plug the 6 phone cord supplied with the SEG into the adapter labeled Gateway Config 3 When using a SEG 1 disconnect the SEG 1 from the LAN and controller and bring it back to the PC along with its power supply Plug the other end of the 6 phone cord into the port on the SEG 1 labeled RS232 4 When using the SEG M you must leave it installed on the backplane In this case the PC a laptop is recommended must be close to the backplane so you can plug the 6 phone cord into the RJ 11 jack labeled RJ11C on the Max backplane 5 Run Hub Manager Professional and go to Database gt Sites and open that site for editing 6 Select the tab named TCP IP Parameters 7 Select the button labeled Launch SEG Serial Port Setup Utility and set the Com Port the SEG 15 connected to when asked NO Common Parameters TCP IP Parameters Assigned Doors IP Address of SEG 000 000 000 000 lt lt Query this SEG for example 192 168 1 110 MAL Address of SEG for example 00 20 44 52 F 2 84 IP Port 9597 _ Serial Number 1 Security 100000000000000000000000000000000 Set the above Security Key inta the SEG Generate Random Security Reset Security Key in SEG to all 0 s Reset Security Key in PC to all O s Launch SEG Trouble Shooter Utility Launch SEG Serial Port Setup Utility yf Save x Cancel Document Number 6066005 Rev 3 2 Page 21 of 34 10 11 12 13 Disconnect power to
37. t password option so that a password 15 required to enter Telnet in the future This Telnet password option 15 located in Setup menu option named 0 Server Configuration and when you get to Change telnet config password enter Y and then enter a 4 digit password You can also completely disable Telnet in the menu named 6 Security Document Number 6066005 Rev 3 2 Page 23 of 34 4 3 3 SEG Setup Menu p e amp Bateway Config Hyperterminal Fie Edt Yew Transfer Help 55 DS m basic parameters Hardware Ethernet IP addr 192 168 2 13 no gateway set Telnet config password set ee b Security te Telnet setup 15 enabled TFTP download 15 enabled Port 77FEh is enabled Web setup 15 enabled Enhanced password is disabled Encryption 1s enabled RHR EHH Re A SP ee H h i Channel 1 ee ee baudrate 01200 I F Mode amp C Flow 00 DP 15 used Source Port 09997 Destination Port 00039 Destination IP not set Bandai 19200 Hode GF Flow 00 Change Setup Server configuration 1 Channel 1 configuration 2 Channel 2 configuration 6 security 4 factory defaults B exit without save 9 save and exit Connected 0 01 28 Aho detect 600 8 3 1 From the main menu select 9 save and exit When you receive the Parameters stored message you can exit this utility by sele
38. the SEG has firmware v1 32 or greater released May 2008 Telnet port 9999 must be enabled on any routers between your PC and the SEG being configured If you can t determine the current IP address of the SEG then you will not be able to use this method and you will need to refer to section 4 3 1 Setting a Static IP Address of a SEG through a serial connection via PC com port To enter the configuration menu of the SEG via LAN perform the following in order Connect the SEG to your LAN Power up the SEG If this is a brand new SEG then it will likely be assigned an IP address via a DHCP server residing on your network There are several ways to access the SEG s setup menu via Telnet here is just one of the ways using a DOS prompt select start gt Run Page 22 of 34 Document Number 6066005 Rev 3 2 4 Type cmd press OK A DOS prompt will appear es Telnet 192 168 2 104 Lantronix Serial Humber 7327714 MAC address HH2ZH4A756C42 Software version UBS lt 888215 gt Press Enter to go into Setup Mode Gateway 2668 61 27 Copyright lt gt 2883 2889 by International Electronics Inc nini att basic parameters Hardware Ethernet Autodetect IP addr 8 8 8 8 DHCPA BOOTP fiutoIFP no gateway set DHGP device name not set gt P BERE RE RE RE RE BEBE BRE RE RE RE Security PERPER A E ee Telnet setup is enabled dow
39. to the module and the backplane 3 9 1 SEG M Diagram The diagram below 15 a top view of the SEG M for reference Section 3 9 2 describes the connectors and their functions Section 3 9 3 describes the LED indicators Ethernet RXTX RXTX Power LED SEG M RS 485 RS 232 LEDs LEDs 51 Page 12 of 34 Document Number 6066005 Rev 3 2 3 9 2 SEG M Connectors The chart below describes the connectors on the SEG M Connector Description Pin Configuration Pin Label Description 1 RS 485 Data A 2 B RS 485 Data B JI RS 485 Data Connector gt oe Ao eee 4 A RS 485 Data A 5 B RS 485 Data B 6 GND RS 485 Data GND sl Power RS 232 Data Connector Label Description 1 V Power Supply Positive AE es TS RS 232 Data RS 485 Data and Power 3 EGND Earth Ground Terminal Strip 4 Al RS 232 Receive Data 5 RS 232 Transmit Data 6 A RS 485 Data A 7 B RS 485 Data B 3 9 3 SEG M LED Indicators The chart below describes the LED indicators on the SEG M LED Designator Label Description LEDI Power SEG M Power LED7 TX RS 485 Transmit LED5 RX RS 485 Receive LED6 TX RS 232 Transmit LED4 RX RS 232 Receive Document Number 6066005 Rev 3 2 Page 13 of 34 3 9 4 Connecting the SEG M to a HubMax System RS 232 Connect the SEG M to the eight position pin rai
40. uctor wire harness from J1 on the SEG M to P5 on the module and P1 on the backplane To connect additional backplanes to the system simply connect TS3 on the first backplane to TS3 on the next backplane as shown below The SEG M is only required on the first backplane of the system up to 64 doors Max if you require more doors an additional SEG M 15 required GND B A Backplane J2 o r7 H Max 3 Module Ethernet Py e Cable ee 153 O s Note The maximum distance between the first backplane with the SEG M To next Max 3 Backplane and the next backplane 15 4000 feet using 24AWG GND shielded two twisted pair telephone cable with a shunt capacitance of 16 pF Ft Page 16 of 34 Document Number 6066005 Rev 3 2 Section 4 SEG Configuration The SEG is a device created for the purpose of allowing data to be exported from your PC over a LAN WAN to either Secured Series Controllers or the prox pad Plus minimal amount of setup must be performed on the SEG in order for it to be properly addressed on the LAN There are 3 methods that can be used to configure the IP Address of the SEG 1 Dynamic IP Addressing via DHCP server w
Download Pdf Manuals
Related Search