Home

DELL TL1000

1. e If the problem is corrected run Library Verify before normal library operations resume Contacting If the problem persists see Dell technical support on page 7 2 Table A 1 Library error codes continued Code H Description Panel Indication Action Required Information acquisition from the ae DHCP server failed Time acquisition from the NTP go server failed ih 3 Reseat all cables See Reseating cables on 3 Reseat all cables See Reseating cables on Observe LEDs See Observe LEDs See LEDs on page 6 8 Confirm the DHCP server settings Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resume Contacting If the problem persists see Dell technical support on page 7 2 Interpreting front panel LEDs on page 6 8 Confirm the time server settings Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resume Contacting If the problem persists see Dell technical support on page 7 2 LDI I F error 0020 Transmit data abnormality detected NAK reception LDI I F error 0021 Receive timeout detected ACK NAK reception LDI I F error One Response packet reception timeout detected LDI I F error 0023 ENQ re
2. Figure 1 2 Front panel components oaa A OO PowerVault TL1000 G6 o E R g oO 2 Table 1 2 Front panel component descriptions Number Component Description Operator Panel The Operator Panel features a monochrome 16 character LCD graphic display that is on the front of the library Library operations and service functions are completed from this screen The Web User Interface offers some of the same functionality as the Operator Panel with a web browser for remote access to the library For information about the Operator Panel and the Web User Interface see Chapter 2 User interfaces on page 2 1 Control keys The control keys are located to the right of the Operator Panel LCD display on the front of the library 1 2 Dell PowerVault TL1000 Tape Autoloader User s Guide Table 1 2 Front panel component descriptions continued Number Component Description Cartridge magazine The tape library has a single cartridge magazine that can hold up to 9 data cartridges or 8 data cartridges with a 1 slot I O station See Figure 1 3 on page 1 4 Column 5 Tier 1 in the cartridge magazine can be configured as a 1 slot I O station Column 5 Tier 2 in the cartridge magazine is reserved for the exchange position and can be accessed by the library only The I O station is used to import and export cartridges without interrupting normal library operation Beginning wit
3. Mail to 01 Enable coolcustomer example com eea 02 Enable 03 Enable 04 Enable Submit a29z0127 Figure 4 44 Email settings screen Select Configure Library gt Notifications gt SMTP Mail Settings to configure the email settings for sending event information whenever an event of a certain level occurs Configure email notification with the following settings e SMTP server address SMTP mail server IPv4 or IPv6 address depending on network configuration Sender address email message header information e Subject email message header information e Mail to email addresses of contacts to be notified of the event e Mail event Event level notification threshold Error events Error and Warning events Error Warning and Information events Click Test to send a test message to the addresses enabled in the Mail to fields Click Submit to transfer the settings to the library A dialog message is displayed when the settings are updated successfully Click Refresh to read the current settings from the library 4 30 Dell PowerVault TL1000 Tape Autoloader User s Guide Configuring SNMP trap notifications SMTP Mail Settings SNMP Settings Refresh Community public Trap event Name example Error Events Location Error a
4. 55 Load failure 56 Unload failure Set when a hardware malfunction prevents the tape cartridge from being loaded into the drive or when a tape cartridge is stuck in the drive Set when a drive hardware error prevents the tape cartridge from being unloaded from the tape drive or when the tape cartridge is stuck in the drive If the tape cartridge does not load in the drive 1 Remove the tape cartridge from the library and inspect it for damage If damaged discard it 2 Insert another tape cartridge into the tape drive If the problem persists see If the tape cartridge is stuck in the drive 1 Attempt to unload the tape from the drive with the host backup application that is with the drive or with the remote or local UI 2 If the cartridge still does not unload see Contacting Dell technical support on page 7 2 1 Unload the cartridge from the drive with the Operator Panel or the Web User Interface 2 Try a power cycle of the entire library This procedure causes the drive to reset and attempt to rewind and unload when power is restored If the cartridge unloads remove it from the library and inspect it If damaged discard it 3 Try to unload the cartridge from the drive again with the Operator Panel or the Web User Interface 4 If the cartridge still does not unload from the drive see 59 WORM Media integrity check failed Set when the drive determin
5. Title Message Issuing Panel Cleaning Command Error Illegal medium Clean Drive Source element empty Clean Drive Destination element full Clean Drive Drive failure Clean Drive Prevent medium removal Clean Drive During import export element access Clean Drive Gap detected Clean Drive Not loaded Clean Drive Expired medium Clean Drive Write protect error Clean Drive Cleaning execution failure Clean Drive I O Error File open failure Download Drive Logs Download Library Logs Save Restore Firmware Update Unsupported file Save Restore Firmware Update Network Error command transmission failure Manage Library information access failure All Library logs download failure Retry download Download Library Logs Email submit failure Notifications SNMP trap submit failure Log data access failure Notifications Traces View Library Logs Port open failure Do you want to retry Applet 3 times retry Port open failure H5444 tE tt Check the library and the network condition setting Applet shutdown Displayed after 3 unsuccessful attempts using the Java Applet Web interface version is not matched between Library and Java Applet Shut a browser and restart the Applet There is a possibility of malfunctionin
6. Unlocking the cartridge magazine manually 4 3 4 3 4 4 a a49 4 14 4 16 4 17 4 20 4 23 4 34 5 1 5 3 lt 33 5 4 5 4 5 4 5 4 5959 5 6 5 7 5 8 5 9 59 5 10 5 10 6 1 6 1 6 2 6 6 6 8 6 10 6 10 7 1 7 1 7 2 8 1 Appendix A Error codes Library error codes Drive error codes i ds 33 Web User Interface error messages Trap definitions types Appendix B TapeAlert flags TapeAlert flags supported by the library TapeAlert flags ae n the Ultrium tape drive Appendix C Sense data Sense Key definitions A 1 Al A 11 A 11 A 14 B 1 B 3 C 1 C 1 vi Dell PowerVault TL1000 Tape Autoloader User s Guide Library sense data Tape drive sense data Appendix D S ee Form Accessibility Glossary Index C 1 D 1 E 1 F 1 X 1 Figures 1 1 1 2 1 3 1 4 1 5 1 6 1 7 2 1 2 2 2 3 2 4 2 5 2 6 2 7 2 8 29 2 10 3 2 3 3 3 4 3 5 3 6 3 8 3 9 3 10 3 11 3 12 3 13 3 14 3 15 3 16 3 17 3 18 3 19 3 20 3 21 3 22 3 23 3 24 3 25 3 26 3 27 3 28 4 1 4 2 4 3 4 4 4 6 4 7 4 8 4 9 TL1000 Tape Autoloader Front panel components Cartridge Magazine P Cartridge magazine top view Rear panel components Ultrium half high tape drive Location coordinates Op
7. Bar code reader on page 1 6 D SAS host interface on page 1 Encryption on page 1 6 Supported Internet Protocols on page 1 7 Simple Network Management Protocol SNMP messaging Network Time Protocol on page 1 7 Ultrium tape drives on page 1 8 an 7 page 1 gical Unit Number LUN scanning on page 1 ale JR G o 5 RS Re Location coordinates and element addresses on page 1 Library specifications on page 1 10 Product environment on page 1 11 Supported device drivers on page 1 12 a29z0176 Figure 1 1 TL1000 Tape Autoloader TM The Dell PowerVault TL1000 Tape Autoloader provides compact high capacity low cost solutions for simple unattended data backup The library has a compact 1U form factor with easy access to tape cartridges with a removable magazine The TL1000 Tape Autoloader is an external stand alone or rack mountable unit that incorporates an Ultrium 6 Half High Tape Drive Model S6H Ultrium 5 Half High Tape Drive Model 55H or Ultrium 4 Half High Tape Drive Model 54H It is equipped with a SAS Serial Attached SCSI host adapter attachment that has a data transfer rate of up to 6 0 Gbps The TL1000 Tape Autoloader has a 10 position removable cartridge magazine providing a maximum of 9 data cartridge positions or a maximum of 8 data cartridge positions w
8. Enable 03 Enable 04 Enable Submit a29z0127 Figure 3 20 Email notifications Note This procedure is optional To set up email notifications of library events 1 Expand Configure Library if necessary and click Notifications in the left navigation pane of the Web User Interface 2 Click the SMTP Mail Settings tab 3 Configure the SMTP server and header settings e SMTP server address SMTP mail server address IPv4 and IPv6 addresses are supported Host names can be entered instead of numerical IP addresses if the DNS server is specified in the Network settings e Sender address Mail header information Subject Mail header information 4 Enter the email addresses to be notified when an event takes place in the Mail To fields 5 Select the event level to report in the Mail Event field 6 Click Test to send a test email message to the enabled addresses 7 Click Submit to enable the settings 3 20 Dell PowerVault TL1000 Tape Autoloader User s Guide Configuring trap notifications SMTP Mail Settings SNMP Settings Refresh Community public Trap event Name example Error Events Location Error and Warning Events Contact Error Warning and Information Events SNMPv3 engine ID Test Submit Trap List Select A
9. The library mode can be set to Random or Sequential Random In random mode the library allows the server s host s application software to select any data cartridge in any order 4 24 Dell PowerVault TL1000 Tape Autoloader User s Guide Sequential In sequential mode the library s firmware predefines the selection of the cartridges After initialization the firmware causes the library to select the first available cartridge found counting from the lowest Column Tier position through the highest cartridge position in your librar for loading into the drive See Location coordinates and element addresses on page 1 9 Loop Sequential mode with loop mode ON loads the cartridge in the lowest Column Tier cartridge position after the cartridge in the highest Column Tier cartridge position is filled with data and sent back to its home position This mode allows endless backup operations without user interaction Autoload Sequential mode with autoload mode ON loads the first available cartridge the lowest Column Tier cartridge position that contains a cartridge automatically if the library powers ON or resets with an empty drive If the library powers ON with a cartridge already in the drive sequential mode will start from the home position of that cartridge unless the host issues a rewind and unload command to the drive in which case the next cartridge in sequence will be loaded into the drive To start sequenti
10. drive installed in the library See Cartridge compatibility on page 5 3 e If the problem is corrected run Library Verify before normal library operations resume If the persists see Contacting Delli technical support on page 7 2 Appendix A Error codes A 3 Table A 1 Library error codes continued Code H Description Panel Indication Action Required Response acknowledge error 1 Initiate an inventory 0053 aes bar as payee CHK 0053 library inventory on page 4 7 Operator uspect the bar code reader cable Panel or Conducting a library inventory connection Web User Interface Receive data checksum error 2 Cycle the power supply and try again 0056 AES bar a i aA CHK 0056 e If the problem is corrected run Library uspec i Par COQE TEACET Cape Verify before normal library operations connection resume Invalid data received from bar If the problem persists see 0057 code reader Suspect the bar code CHK 0057 Dell technical support on page 7 2 reader cable connection A bar code reader read error 0058 detected Suspect the bar code CHK 0058 reader cable connection A bar code reader FLASH control 0059 error detected Suspect the bar CHK 0059 code reader cable connection A bar code reader diagnostics 005A error detected Suspect the bar CHK 005A code reader cable connection PC I F error A transfer retry 005B d
11. 1 11 1 12 2 1 2 1 2 5 3 1 3 1 3 2 3 7 38 3 10 3 11 3 24 3 27 3 28 3 29 3 29 Chapter 4 Operations The Operator Panel Monitoring the library Managing the library Configuring the library Servicing the library The Web User Interface Monitoring the library Managing the library Configuring the library Servicing the library Chapter 5 Media Data cartridges z Cartridge compatibility f Write once read many WORM cartridges WORM media Data security on WORM media WORM media errors Requirements for WORM capability Cleaning cartridge E Bar code labels Guidelines for the use of bar bade labels Write Protect switch iN Cartridge care and handling Provide training Ensure proper packaging Provide proper acclimation and environmental conditions Perform a thorough inspection Handle the cartridge carefully Examples of cartridge problems Environmental and shipping specifications f t tape cartridges Chapter 6 Troubleshooting How the library reports problems Library error message content Diagnosing a problem Isolating problems Installation and configuration problems Interpreting front panel LEDs Reseating cables Aer Emailing logs Chapter 7 Service procedures ITDT DCR Contacting Dell techmcal support Chapter 8 Removal and replacement procedures Required tools Replacing a defective cartridge magazine
12. Moving a second cartridge into a column moves the first cartridge into Tier 2 Cartridges cannot be moved directly from Tier 1 in one column to Tier 2 in another column in a single move operation intermediate move operations are required Note Cartridges cannot be moved to the accessor with this command However cartridges can be moved from the accessor with this command if the library was powered OFF with a cartridge still held in the accessor Unloading the drive Unload Figure 4 31 Unload Drive screen Select Manage Library gt Unload Drive and click Unload to unload the tape cartridge from the tape drive head Unload when library is in Random mode The cartridge in the drive is unloaded from the tape head mechanism but is still retained inside the tape drive housing The Move Cartridge command moves the cartridge from the drive to another location Moving a tape cartridge from a drive to another location both unloads and moves the cartridge in a single action Unload when library is in Sequential mode The cartridge in the drive is unloaded from the tape head mechanism and returned to the cartridge home position Cleaning the drive manually Use cartridge lics CLN1234A Clean Figure 4 32 Clean Drive screen Select Manage Library gt Clean Drive to clean a drive manually Select a cleaning cartridge to use from the magazine or from the I O station and click Clean The cleaning cartridge is returned to its
13. Ultrium 4 Ultrium 3 Ultrium 2 Ultrium 1 Ultrium 6 Read Write Read Write Read only Ultrium 5 Read Write Read Write Read only Ultrium 4 Read Write Read Write Read only Ultrium 3 Read Write Read Write Read only Ultrium 2 Read Write Read Write Ultrium 1 Read Write Note The TL1000 Tape Autoloader supports the Ultrium 4 S4H Ultrium 5 S5H and Ultrium 6 S6H Tape Drives only For more information about media compatibility see Chapter 5 Media on page 5a Logical Unit Number LUN scanning The TL1000 Tape Autoloader uses a single SCSI ID and dual LUNs to control the tape drive LUN 0 and library accessor LUN 1 The library requires a Host Bus adapter HBA that supports LUN scanning If it is not enabled your host system cannot scan beyond LUN 0 and fails to detect the library It sees only the tape drive Important Some HBAs such as RAID controllers do not support LUN scanning Location coordinates and element addresses The TL1000 Tape Autoloader incorporates patented high density HD slot technology which allows multiple cartridges to be stored in a tiered architecture The depth of a cartridge location in a high density slot is known as a tier High density slots are designed to contain multiple cartridges in Tiers 1 and 2 Note Each column has a spring loaded mechanism that pushes a tape cartridge into Tier 1 when it is
14. if necessary and click Save Restore in the left navigation pane of the Web User Interface 2 Click Save to create a configuration file of your library on your computer Configuring your library with the Operator Panel To configure your library with the Operator Panel complete the following procedures 1 Logging in to the Operator Panel 2 Configuring network settings Logging in to the Operator Panel In many environments the default network settings might be sufficient to access your tape library on a network To change the default network settings with the Operator Panel complete the following procedure 1 When the library is initialized press Enter to move to the Password screen 2 Enter 0000 the default password The top menu screen displays 3 When finished with the Operator Panel press Cancel to return to the top menu screen 4 When finished press the Minus key to select Logout and press Enter Configuring network settings In many environments the default network settings might be sufficient to access your tape library on a network To change the default network settings with the Operator Panel complete the following procedure 1 From the top menu screen press the Minus key to select Configuration and press Enter 3 24 Dell PowerVault TL1000 Tape Autoloader User s Guide Link speed Default Auto Negotiation a Select Configure Network Settings gt Configure Link Speed b Sele
15. that warrant administrative attention SNTP Simple Network Time Protocol Used to synchronize the clocks of network attached devices SMW Servo Manufacturer s Word SNS Sense F 16 Dell PowerVault TL1000 Tape Autoloader User s Guide special feature A feature that can be ordered to enhance the capability storage capacity or performance of a product but is not essential for its basic work SPI Security Parameters Index SR Service representative see also CE SRAM Static random access memory SS Status store SSL Secure Sockets Layer A set of cryptographic protocols for secure communications on the Internet for such things as web browsing email Internet faxing instant messaging and other data transfer SSL allows applications to communicate across a network in a way that is designed to prevent eavesdropping tampering and message forgery SSP Serial SCSI Protocol ST Store standard feature The significant design elements of a product that are included as part of the fundamental product START Start maintenance StartTLS Secure LDAP communication that uses TLS Storage Management Initiative Specification SMI S A storage standard that is developed and maintained by the Storage Networking Industry Association SNIA It is also ratified as an ISO standard The main objective of SMI S is to enable broad interoperable management of heterogeneous storage vendor systems subsystem A secondary or subordinate
16. used Note The drive automatically ejects an expired cleaning cartridge Bar code labels A bar code label contains e A volume serial number VOLSER that is human readable e A bar code that the library can read Note The LTO Ultrium 5 and 6 Tape Drives do not require bar code labels but you might choose to use labels for tape cartridge identification purposes When read by a library s bar code reader the bar code identifies the cartridge s VOLSER to the library The bar code also tells the library whether the cartridge is a data cartridge or cleaning cartridge In addition the bar code includes the two character media type identifier Lx where x equals 1 2 3 4 5 or 6 L identifies the cartridge as an LTO cartridge_and the number represents the generation of cartridge for that cartridge type Figure 5 3 on page 5 6 shows a sample bar code label for the LTO Ultrium Tape Cartridge Tape cartridges can be ordered with the labels included or with custom labels Table 5 5 Cartridges and VOLSERs compatible with the Ultrium Tape Drives Cartridges VOLSER Ultrium 6 Data Cartridge XXXXxxL6 Ultrium 6 WORM Cartridge XXXXxxLW Ultrium 5 Data Cartridge XXXXxxL5 Ultrium 5 WORM Cartridge XXXXXxLV Ultrium 4 Data Cartridge XXXXXXL4 Ultrium 4 WORM Cartridge XxxxxxLU Ultrium 3 Data Cartridge XXXXXXL3 Ultrium 3 WORM Cartridge XXXXXXLT Ultrium 2 Data Cartridge XXXXXXL2 Ultrium 1 Data Cartr
17. 10 Run the SAS cable power cable and Ethernet cable through the hook and loop fastener strap EH Leave enough slack to reach the corresponding connectors then tighten the strap Figure 3 8 UULOUUUUDLULD UO DODDPLOCODOUOPUOCUDDODDUC a29z0023 Figure 3 8 The cables at the rear of the library Note For information about converting and relocating the library see Chapter 8 Removal and replacement procedures on page 8 1 Removing the accessor locking screw Important The accessor locking screw prevents the library accessor from moving during shipment and must be removed before the library is powered ON Remove the accessor locking screw located on the rear panel of the library F in Figure 3 9 on page 3 8 Chapter 3 Installation and configuration 3 7 a29z0102 Figure 3 9 accessor locking screw Attaching the library to a server The drive is attached to a server with the Serial Attached SCSI SAS interface The Web User Interface accesses the library with an ethernet interface Connecting the Host Interface cables To connect the host interface cable to the library Note It is recommended that you shut down and turn OFF the associated server before you connect the SAS interface cable Turn ON the associated server after the SAS interface cable is connected to the library and server the library is powered ON and the library completed the initialization a
18. 3 7 3 8 3 12 3 13 3 13 3 14 3 15 3 16 3 17 3 18 3 19 3 20 3 21 3 22 e322 3 23 lt 3 23 3 24 3 27 3 28 43 43 4 4 4 4 4 5 4 5 4 6 4 6 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 4 18 4 19 4 20 4 21 4 22 4 23 4 24 4 25 4 26 4 27 4 28 4 29 4 30 4 31 4 32 4 33 4 34 4 35 4 36 4 37 4 38 4 39 4 40 4 41 4 42 4 43 4 44 4 45 4 46 4 47 4 48 4 49 4 50 4 51 4 52 4 53 4 54 4 55 5 2 5 3 5 4 5 6 6 1 8 1 Clean Drive command 46 Inventory command 47 Online Offline command 47 Move to Ship Position command 47 Reboot Drive command 48 Reboot Library command 48 Logout command 48 Auto Cleaning settings 49 Active slot count settings 49 Library access mode settings 4 10 Date and time settings 4 11 Network settings 4 12 Operator Panel settings 4 13 Factory default settings 4 13 Error status menu 4 14 Run Library Verify conmand 4 14 Drive diagnostic procedures 4 15 Web User Interface menu 4 16 System Summary screen 4 17 Library Map screen 4 18 Move Cartridges screen 4 20 Unload Drive screen 4 21 Clean Drive screen 4 21 Library State screen 4 21 Inventory screen 4 22 Inventory progress bar 4 22 Unlock magazine 4 22 User Access screen
19. Guide Appendix D Library Configuration Form Make a copy of this form fill it out as you are installing and configuring your library Update the form each time changes are made to the library The information that is contained on this form is important and helpful if a call to Dell service is necessary Store this form in a secure location Physical Library Machine type TL1000 Serial Number Library Name Auto Cleaning Bar code label length Logical Library Library Access Mode Loop Autoload Active Slots Tape Drive Serial Number Worldwide Node Name Network Settings Ethernet Link Speed SSL Security IPv4 DHCP Static IP address Subnet Mask Address Gateway Address IPv6 DHCP Stateless Auto Configuration Static IP address Prefix Length Gateway DNS DNS IP address NTP Date Time Server NTP Server IP address Time Zone Auto Adjustment by PC SMTP Mail Server SMTP Server Address Sender Address Subject Mail to 01 Mail to 02 Mail to 03 Mail to 04 Mail Event Level SNMP Server Community Name Location Contact Trap to 01 Trap to 02 Trap to 03 Trap to 04 User 1 User 2 User 3 User 4 Trap Event Level Library and Drive Firmware T
20. Key 0 No Sense EE 13 EF 13 Sense Key 3 Medium Error 30 02 EE 60 EE DO EE D1 EE EO EE E1 EE FO EE F1 Sense Key 4 Hardware Error EE OE EE OF 40 00 Sense Key 5 Illegal Request EE 00 EE 01 EE 02 EE 10 EE 20 EE 21 EE 22 EE 23 EE 24 EE 25 EE 26 EE 27 EE 28 EE 29 EE 2A EE 2B EE 2C EE 2D FE 2E EE 2F EE 30 EE 31 Encryption Key Translate Encryption Key Translate EKM Encryption Encryption feature is not enabled so format processing is not supported Encryption Proxy Command Error Encryption Data Read Decryption Failure Encryption Data Read after Write Decryption Failure Encryption Key Translation Failure Encryption Key Translation Ambiguous Encryption Decryption Fenced Read Encryption Encryption Fenced Write Encryption Key Service Timeout Encryption Key Service Failure Encryption Failure Hardware POST or Module Failure Encryption Key Service Not Enabled Encryption Key Service Not Configured Encryption Key Service Not Available Encryption Key Required Encryption Key Count Exceeded Encryption Key Alias Exceeded Encryption Key Reserved Encryption Key Conflict Encryption Key Method Change Encryption Key Format Not Supported Encryption Unauthorized Request dAK Encryption Unauthorized Request dSK Encryption Unauthorized Request eAK Encryption Authentication Failure Encryption Invalid RDKi Encryption Key Incorrect Encryption
21. Key Wrapping Failure Encryption Sequencing Failure Encryption Unsupported Type Encryption New Key Encrypted Write Pending Encryption Prohibited Request Encryption Key Unknown Appendix C Sense data Table C 4 Ultrium Tape drive sense data Bytes 12 and 13 continued Byte 12 ASC Byte 13 ASCQ Description EE 32 Encryption Keystore Related Problem EE 42 Encryption EKM Challenge Pending EE E2 Encryption Key Translation Disallowed EE FF Encryption Security Prohibited Function EF 01 Encryption Key Service Not Configured 26 11 Encryption Incomplete Key Associate Data Set 26 12 Encryption T10 Vendor Specific Reference Key Not Found 55 08 Encryption T10 Maximum Number of Supplemental Keys Exceeded Sense Key 6 Unit Attention EE 12 Encryption Key Change Detected EE 18 Encryption Changed Read EE 19 Encryption Changed Write EE 40 Encryption EKM Identifier Changed EE 41 Encryption EKM Challenge Changed EE 50 Encryption Initiator Identifier Changed EE 51 Encryption Initiator Response Changed 2A 11 Encryption Data Encryption Parameters Changed by Another I_T Nexus 2A 12 Encryption Data Encryption Parameters Changed by Vendor Specific Event Sense Key 7 Data Protect EF 10 Encryption Key Required EF 11 Encryption Key Generation EF 13 Encryption Key Translate EF 1A Encryption Key Optional EF CO Encryption No Operation 26 10 Encryption Data Decryption Key F
22. N Yes No VPD Data is Saved Write Auto Saved VPD Data to Library Yes No Auto Saved VPD Data is written to Library Overwrite Auto Saved VPD Data Auto Saved Auto Saved VPD Data is VPD Data is overwritten not overwritten Figure 4 46 Save Restore configuration with cookies Saving and restoring configuration manually with Web User Interface Save Restore Library Settings Save Save configuration to file Restore Restore configuration from file a29z0129 Figure 4 47 Save Restore screen Select Configure Library gt Save Restore to manually save library configuration settings to an external file or restore configuration settings from a file This function is useful when you have several logical configurations for different tape storage implementations that you must switch between regularly Note When the library configuration is saved manually the library must be offline to save to files and to restore from files Click Save to save the current settings to a file Click Restore to load the settings from a file Chapter 4 Operations 4 33 Servicing the library Operator interventions Refresh Index List 000 06 01 2008 12 34 56 Unit Accessor Level Information 001 06 01 2008 12 34 56 Unit Accessor Level Information Index 001 Date 06 01 2008 Time 12 34 56 Unit Accessor Level Information FSs ase Description ACCESSOR O
23. PP5 PPBF PPBR O0BA error accessor origin or FWD CHE detected or cell full Suspect the P origin sensor FWD sensor or P motor During initialization the accessor origin could not be detected nun Suspect the P origin sensor FWD ee sensor or P motor During accessor movement the movement stop condition OED detected Suspect the P encoder CHK EY sensor or P motor No gap condition detected at the completion of accessor operation OOBF Suspect the centering sensor P CHK 00BF origin sensor FWD sensor or P motor Appendix A Error codes A 7 Table A 1 Library error codes continued Code H Description Panel Indication Action Required 1 Confirm that the magazine is closed accessor operation disabled as supply ad ty on i i e If the problem is corrected run Librar 00co because a cartridge magazine was CHK 00C0 a 5 f fae y removed Suspect the magazine erity before normal library operations set sensor resume e If the problem persists see Dell technical support on page 7 2 Centering calibration error 1 Cycle the power supply and try again i If the problem is corrected run Library Verify 00C8 During centering calibration CHK 00C8 before normal library operations resume centering sensor OFF condition could not be detected Suspect the e If the problem persists see Contacting Dell centering sensor or P moto
24. Parameter Operating see Note Storage Shipping 10 38 C 50 100 4 P 40 to 60 C 40 to Temperature oF 1 60 C 34 140 F 140 F Temperature 10 C hour 10 C hour 10 C hour variation maximum maximum maximum Relative humidity 20 80 10 90 10 90 Wet bulb temperature 26 C 78 8 F 29 C 84 F 29 C 84 F maximum maximum maximum 1 10 Dell PowerVault TL1000 Tape Autoloader User s Guide Table 1 7 Environmental specifications continued Parameter Operating see Note Storage Shipping Altitude meters 0 2 500 0 2 500 0 2 500 Note The operating environment of the library must not conflict with the media storage requirements The library can operate at elevated temperatures for an extended period However the temperature might shorten the useful life of media that is stored in the library If media is stored in the library for more than 10 hours the storage temperature requirements for media are met It is assumed that media stored in the library is approximately 2 degrees above ambient temperature when the library is powered ON Table 1 8 Operational specifications Parameter Model S6H Model S5H Model S4H Maximum storage 22 5 TB 56 2 TB with 13 5 TB 27 TB with 7 2 TB 14 4 TB with capacity 2 5 1 compression 2 1 compression 2 1 compression Maximum number of 9 including an optional I O Station data cartridges Dr
25. Power button on the rear of the tape library to the Off position Disconnect the tape drive s SAS cable Unplug the library s power cord from the electrical outlet and the library s power supply unit Check the library s power cords for damage such as a pinched cut or frayed cord Check the tape drive s SAS cable for damage Check the cover of the library for sharp edges damage or alterations that expose its internal parts Check the cover of the library for proper fit It should be in place and secure Check the product label at the rear of the library to make sure that it matches the voltage at your outlet Dell PowerVault TL1000 Tape Autoloader User s Guide Rack safety The following general safety information must be used for all rack mounted devices DANGER Always lower the leveling pads on the rack cabinet Always install stabilizer brackets on the rack cabinet To avoid hazardous conditions because of uneven mechanical loading always install the heaviest devices in the bottom of the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet Rack mounted devices are not to be used as a shelf or workspace Do not place any object on top of rack mounted devices Each rack cabinet might have more than one power cord Be sure to disconnect all power cords in the rack cabinet before you service any device in the rack cabinet Connect all de
26. User Interface is used to access the library Connecting the power cord Important This product can ONLY be used with an approved power cord for your specific geographic region Use of an unapproved power cord might result in e Not meeting individual country specific safety requirements e Overheating with potential personal injury or property damage e A fracture that results in internal contacts that are exposed which might subject the user to a shock hazard To connect a power cord 1 Plug one end of the power cord or rack PDU power cord into the power connector in Figure 3 10 on page 3 8 on the rear panel of the library Note On rack mount installations run the rack PDU power cord through the hook and loop fastener strap on the right rear bracket and tighten the strap The rack PDU power cord is a special power cord that plugs into a rack power strip 2 Plug the other end of the power cord into the nearest properly grounded power outlet On rack mount installations plug the other end of the rack PDU power cord into the nearest rack PDU 3 Power ON the library by toggling the power switch on the power supply to the ON 1 position 4 Wait for the library to initialize During initialization the library completes a Power ON Self Test POST to ensure that the library hardware is functional The library also tests communications with the tape drive over the internal bus Note If the Operator Panel does not initializ
27. a power supply problem 9 Error LED Amber LED lit when there is an unrecoverable library or drive failure The corresponding error message displays on the LCD display The Operator Panel operates in two basic modes e User Interaction mode Mode that is employed when a user is pushing keys on the Operator Panel e System Driven mode Normal mode of operation where the Operator Panel displays status in response to commands issued from the drive s internal interface When an Operator Panel key is pressed and released the Operator Panel automatically changes to User Interaction mode User Interaction mode continues until 3 minutes after a user stops pushing keys or the requested accessor action stops whichever is longer Then the Operator Panel returns to System Driven mode If necessary the Operator Panel automatically changes to System Driven mode When this change occurs the library remembers what the user was doing before the display mode changed Any operational conflict between commands that are received over the host interface or the Web User Interface and those commands that are entered by way of the Operator Panel are avoided with a reservation mechanism on a first come first served basis Operator Panel commands are canceled by an Operator Panel logout or timeout Library firmware does not allow a user to select an impossible request Those situations include but are not limited to e Moving a cart
28. add new users e Modify To change the selected user s access role or password e Remove To delete the selected user from the system Figure 3 25 Add User dialog Add a User Clear User name New password Confirm password User Cancel a29z0139 3 Enter the user name and password information in the dialog box Chapter 3 Installation and configuration 3 23 4 Assign a user access role e User User access permission allows users to monitor the library but not to complete functions that affect the library e Superuser Superuser access permission allows users to operate the physical and logical library but not to change configuration settings e Administrator Administrator access permission allows users to complete tape library functions and change configuration settings 5 Click Submit to enable the settings Saving the library configuration Save Restore Library Settings Save Save configuration to file Restore Restore configuration from file a29z0129 Figure 3 26 Save configuration Note This procedure is recommended Each time that you change the configuration of your library save the configuration This function also maintains several library configuration profiles that can be restored to the library when wanted with the Web User Interface To save library configuration 1 Expand Configure Library
29. cleaning Enable Disable Bar code label length O6 8 g roy N Submit 9 Figure 4 38 Physical library settings screen Select Configure Library gt Physical to configure the I O station and auto cleaning Configure the I O station and auto cleaning cartridge slot assignment with the following settings e Library name Use to enter a name for your library e Auto cleaning Use to enable automatic cleaning of the tape drive Auto cleaning can be enabled only when there the number of active slots is less than the total number of available slots in the library e Bar code label length Use to choose the number of characters in the cartridge bar code that is reported to the host computer Click Submit to transfer the settings to the library A dialog message is displayed when the settings are updated successfully Click Refresh to read the current settings from the library Configuring logical library settings Refresh Library Library mode Random z Loop Enable Disable Auto load Enable Disable Number of active slots 9 0 ar 9 active slorage I O disabled automatic cleaning not allowed a29z0124 Submit Figure 4 39 Logical library settings screen Select Configure Library gt Logical to configure the library access mode for the logical library and the number of active cartridge slots Configure the library access mode with the following settings e Library mode
30. destination addresses of IP packets F 12 Dell PowerVault TL1000 Tape Autoloader User s Guide NEMA as they pass through a router or firewall Most systems that use NAT do so to enable multiple hosts on a private network to access the Internet over a single public IP address National Electrical Manufacturers Association node In a network a point at which one or more functional units connect channels or data circuits NTP Network Time Protocol This protocol allows the library to set its internal date and time that is based on the date and time of a server NVS Nonvolatile storage A storage device whose contents are not lost when power is cut off O oersted The unit of magnetic field strength in the unrationalized centimeter gram second cgs electromagnetic system The oersted is the magnetic field strength in the interior of an elongated uniformly wound solenoid that is excited with a linear current density in its winding of 1 abampere per 4r centimeters of axial length offline Pertaining to the operation of a functional unit without the continual control of a computer Contrast with online online Pertaining to the operation of a functional unit that is under the continual control of a computer Contrast with offline OPER Operation ov Over voltage overrun Loss of data because a receiving device is unable to accept data at the rate it is transmitted overtightening To tighten too much P parameter A variable tha
31. display Drive information about the right side of the page 3 Refer to the Product ID to determine which drive is installed in the library e Product ID ULT3580 HH4 e Product ID ULT3580 HH4 V2 4 Ensure that you download and install the correct drive firmware e Firmware for the ULT3580 HH4 drive is not compatible with the ULT3580 HH4 V2 drive e Firmware for the ULT3580 HH4 V2 drive is not compatible with the ULT3580 HH4 drive To update library and drive firmware 1 Unload the tape drive if there is a cartridge in the tape drive before the library and drive firmware are updated 4 38 Dell PowerVault TL1000 Tape Autoloader User s Guide Use Service Library gt Firmware Update and click Browse to locate the library firmware file with extension fmg for example TL1000_31 3000 fmg or the LTO SAS drive firmware file with extension ro for example 85FOL3AH ro that you downloaded from the Dell web site then click Update The Web User Interface indicates that the operation is complete This means that the firmware file is successfully moved from the host computer to the library Wait for the library to reboot before normal library operations resume It can take several minutes before the library reboots Verify the firmware update by viewing the System Summary on the Web User Interface Important After the update process starts you must wait until the library reboots Do not attempt to interrupt the process in any wa
32. driver if applicable is installed for the library Note Many backup applications use their own drivers for the library and drive Before a driver is installed make sure that it is not in conflict with the software Contact your backup application vendor for this information Review the information in Chapter 3 Installation and configuration on page 3 1 to determine whether a step was missed or misread If you are still experiencing difficulty with installing or configuring your library see Contacting Dell technical support on page 7 2 Important Do not disassemble the library The warranty on your library is voided if the unit is disassembled without the approval of Dell Technical Support Interpreting front panel LEDs Light emitting diodes LEDs on the front panel of the library provide a visual indication about the status of certain library components The LEDs can communicate that a problem exists when operator interventions cannot f I es GOL A Figure 6 1 Front panel LEDs a29z0190 6 8 Dell PowerVault TL1000 Tape Autoloader User s Guide Ready Activity LED H Cleaning LED Attention LED Error LED Table 6 1 Front Panel LED indicators Library Ready Activity 3 Message on Condition LED Cleaning LED Attention LED Error LED Display POST Power ON Flashes 2 times OFF OFF OFF INITIALIZING Self Test per second INVENTO
33. error codes Code H Description Panel indication Action Required 0200 Invalid data sent to drive CHK 0200 1 Reseat all cables See NAK detected cables on page 6 10 2 Cycle the power supply and try 0201 Timeout error occurred CHK 0201 again ieee i waiting for e If the problem is corrected run P Library Verify before normal 0203 Drive disconnected CHK 0203 library operations resumes 0205 Drive busy CHK 0205 e If the problem persists see 0206 Command could not be CHK 0206 Contacting Dell technical ne executed because drive is mt z not mounted 020E Drive error detected CHK 020E 020F Unsupported drive CHK 020F detected 0222 Media could not be CHK 0222 1 Release the drive Prevent Medium p aortas 1S Removal state from the host in Prevent Medium 7 7 Removal stat 2 Reseat all cables See cables on page 6 10 3 Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resumes e If the problem persists see Contacting Dell technical support on page 7 2 Web User Interface error messages Table A 3 Web user error messages Title Message Issuing Panel Error Users full User Access You cannot remove yourself User Access Appendix A Error codes A 11 Table A 3 Web user error messages continued Title Message Issuing Panel Parame
34. for use by support personnel to help troubleshoot a problem To create a drive memory dump you must create both normal memory dump data currently stored in flash and force memory dump data currently stored in memory and moved to flash 4 36 Dell PowerVault TL1000 Tape Autoloader User s Guide Note Both file name fields must be entered and the file names must be unique To download a drive log 1 Take the library offline 2 For each type of memory dump normal or forced click the corresponding Browse button to display a dialog to enter a file name and to select a location to save the drive log 3 Click Download to download the drive log and save to a file Downloading library logs Data filename Browse Download a29z0169 Figure 4 52 Download Library Logs screen Select Service Library gt Download Library Logs to download a tape library dump to file for use by support personnel to help troubleshoot a problem To download a library log 1 Take the library offline 2 Click Browse to display a dialog to enter a file name and to select a location to save the library log 3 Click Download to download the library log and save to a file Resetting the library and drives Target device Library v Reset A a Library OK 5 N Drive OK g oO Figure 4 53 Reset library and drive screen Select Service Library gt Reset Library Drive to reset the library or the tape drive Select the
35. hours or the time necessary to prevent condensation in the drive the time varies depending on the environmental extremes to which the cartridge was exposed The best storage container for the cartridges until they are opened is the original shipping container The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from humidity changes When you ship a cartridge place it in its jewel case or in a sealed moisture proof bag to protect it from moisture contaminants and physical damage Ship the cartridge in a shipping container that has enough packing material to cushion the cartridge and prevent it from moving within the container Table 5 7 gives the environment for operating storing and shipping LTO Ultrium Tape Cartridges Table 5 7 Environment for operating storing and shipping the LTO Ultrium Tape Cartridge Environmental Specifications Environmental Factor Operating Operational Storage Archival Storage Shipping Temperature 10 45 C 50 113 F 16 32 C 61 90 F 16 25 C 61 77 F Z ee 3 to miei 10 80 20 80 20 50 5 80 non condensing Maximum wet bulb 5 5 2 m 3 2 P temperature 26 C 79 F 26 C 79 F 26 C 79 F 26 C 79 F Note 1 The short term or operational storage environment is for storage durations of up to six months 2 The long term or archival storage environment is for durations of six mon
36. maintaining a table of IP networks or prefixes that designate network reachability among autonomous systems AS BRMS Backup Recovery and Media Services F 2 Dell PowerVault TL1000 Tape Autoloader User s Guide browser A client program that initiates requests to a web server and displays the information that the server returns buffer A routine or storage that is used to compensate for a difference in rate of flow of data or time of occurrence of events when data is transferred from one device to another bus A facility for transferring data between several devices that are located between two end points only one device able to transmit at a specified moment byte A string that consists of some bits usually 8 that are treated as a unit and represent a character A fundamental data unit C CA certification In cryptography a certificate from a certificate authority CA capacity The amount of data that can be contained on storage media and expressed in bytes of data cartridge manual rewind tool A device that can be fitted into the reel of a cartridge and used to rewind tape into or out of the cartridge cartridge memory CM Within each data cartridge an embedded electronics and interface module that can store and retrieve a cartridge s historical usage and other information cartridge storage slot Individual slot that is located within a magazine that is used to house tape cartridges caution notice A wor
37. many WORM method for storing data on tape The LTO Ultrium 6 Ultrium 5 and Ultrium 4 drives enable WORM support when a WORM tape cartridge is loaded into the drive WORM media Because standard read write media are incompatible with the WORM feature a specially formatted WORM tape cartridge see Figure 5 2 on page 5 4 is required Chapter 5 Media 5 3 Each WORM cartridge has a unique worldwide cartridge identifier WWCID which consists of the unique CM chip serial number and the unique tape media serial number Ultrium 6 WORM cartridges are two tone black and silvery gray Figure 5 2 Ultrium data and WORM tape cartridges Data security on WORM media Certain built in security measures help ensure that the data written on a WORM cartridge does not become compromised for example e The format of an Ultrium 6 Ultrium 5 or Ultrium 4 WORM tape cartridge is unlike that of standard read write media This unique format prevents a drive that lacks WORM capable firmware from writing on a WORM tape cartridge For LTO 6 native data capacity is 2500 GB and compressed data capacity is 6250 GB e When the drive senses a WORM cartridge the firmware prohibits the changing or altering of user data that are already written on the tape The firmware tracks the last appendable point on the tape WORM media errors The following conditions cause WORM media errors to occur e Information in the servo manufacturer s word SMW on the tape
38. mechanism The library completes an inventory to verify no cartridges are in the magazine 3 If the magazine is empty the library moves the accessor to the ship position The library can be powered down If the magazine is NOT empty the library prompts to remove cartridges After all cartridges are removed and the magazine is replaced start the ship position process again Rebooting the drive Commands Reboot Drive Figure 4 14 Reboot Drive command Select Commands gt Reboot Drive to force the drive to reboot You also specify whether the library will come online or offline after it finishes rebooting Press the Enter key to reboot the drive Rebooting the library Commands Reboot Library Figure 4 15 Reboot Library command Select Commands gt Reboot Library to force the library to reboot You also specify whether the library will come online or offline after it finishes rebooting Press the Enter key to reboot the library Logging out of the library Logout Figure 4 16 Logout command Select Logout to log out of the library The login screen is displayed for the next user 4 8 Dell PowerVault TL1000 Tape Autoloader User s Guide Configuring the library Configuring auto cleaning Configuration Configure Auto Cleaning Enable Auto Cleaning L Disable Auto Cleaning Figure 4 17 Auto Cl
39. most recent at the top The Web User Interface can display a log history summary of information warning and error events that occurred by selecting Service Library gt Operator Interventions The summary can be filtered to display the operator intervention log for a specific hardware component and specific event levels The log is stored in memory on the Library Control Board When the memory buffer is full new events overwrite the oldest events The log is not cleared from memory when power is turned OFF The information that is displayed in the Detail panel for the selected operator intervention event consists of e Index number of the event e Date the event occurred e Time the event occurred e Unit in the library where the event occurred e Event level e Description of the event The Web User Interface can also display a log history summary of errors that occurred by selecting Service Library gt View Library Logs The error log is displayed with sense data information The summary can be filtered to display errors with specific sense data code types The information that is displayed in the Detail panel for the selected error consists of e Index number of the error e Date and time the error occurred e Error code e Description of the error 6 2 Dell PowerVault TL1000 Tape Autoloader User s Guide Diagnosing a problem Problem Area If Then Cartridge A cartridge is not ejecting from the drive 1 Tr
40. named set of records that are stored or processed as a unit Also referred to as a data set file protection The processes and procedures that are established in an information system that are designed to inhibit unauthorized access to contamination of or deletion of a file file transfer protocol FTP In the Internet suite of protocols an application layer protocol that uses TCP and Telnet services to transfer bulk data files between machines or hosts firmware Proprietary code that is delivered as microcode as part of an operating system Firmware is more efficient than software loaded from an alterable medium and more adaptable to change than pure hardware circuitry An example of firmware is the Basic input output system BIOS in read only memory ROM on a PC system board FLASH EEPROM An electrically erasable programmable read only memory EEPROM that can be updated FMR Field microcode replacement Glossary F 7 format The arrangement or layout of data on a data medium formatter Part of a magnetic tape subsystem that performs data conversion speed matching encoding first level error recovery and interfaces to one or more tape drives FP File protect frayed Damaged as if by an abrasive substance FRU Field replaceable unit FSC Fault symptom code FSI Fault symptom index FTSS Field Technical Sales Support functional microcode Microcode that is resident in the machine during normal customer operatio
41. occurred during the Data phase Overlapped Commands An initiator selected the drive even though it already had a command outstanding in the drive Write Append Error A write type command failed because the point at which to append data was unreadable Erase failure An Erase command failed to erase the required area on the media Cartridge fault A command could not be completed due to a fault in the tape cartridge Media Load Eject Failed Sense Key 03 An attempt to load or eject the cartridge failed due to a problem with the cartridge Media Load Eject Failed Sense Key 04 An attempt to load or eject the cartridge failed due to a problem with the drive Media Removal Prevented An Unload command has failed to eject the cartridge because media removal has been prevented Failure Prediction Threshold Failure Prediction thresholds have been exceeded indicating that a failure may occur soon Failure Prediction False A Mode Select command has been used to test for Failure Prediction system Drive requires cleaning The drive has detected that a cleaning operation is required to maintain good operation Bad Code Detected The data transferred to the drive during a firmware upgrade is corrupt or incompatible with drive hardware C 6 Dell PowerVault TL1000 Tape Autoloader User s Guide Table C 4 Ultrium Tape drive sense data Bytes 12 and 13 continued Byte 12 ASC Byte 13 ASCQ Description Sense
42. or Write operation because the cartridge is a suspicious WORM cartridge Media format corrupted Data could not be read because the format on tape is not valid but is a known format A failure occurred attempting to write the FID Rounded parameter A Mode Select command parameter has been rounded because the drive can not store it with the accuracy of the command Media Not Present A media access command has been received when there is no cartridge loaded Sequential Positioning Error A command has failed and left the logical position at an unexpected location Invalid bits in identify Message An illegal Identify Message has been received at the drive at the start of a command Logical Unit has not Self Configured The drive has just powered on and has not completed its self test sequence and can not process commands Code Download The firmware in the drive has just been changed by a Write Buffer command Diagnostic failure A diagnostic test has failed The xx ASCQ is a vendor specific code indicating the failing component Message Error A message could not be sent or received due to excessive transmission errors Internal target failure A hardware failure has been detected in the drive that has caused the command to fail Select Reset Failure An attempt to reselect an initiator in order to complete the command has failed Data Phase Error A command could not be completed because too many parity errors
43. personal computer DPF Data Path Failover Glossary F 5 DRAM Dynamic random access memory drive magnetic tape A mechanism for moving magnetic tape and controlling its movement Drive Not Configured This message occurs during the first boot after a factory settings restore is run This message is not a real issue since it takes time for the library to configure DRV Drive DSA key Encryption key type DSE Data security erase DSP Digital signal processor E EBCDIC Extended binary coded decimal interchange code EC Edge connector Engineering change ECC Error correction code EEB Ethernet Expansion Blade EEPROM Electrically erasable programmable read only memory EIA Electronics Industries Association EIA unit A unit of measure which is established by the Electronic Industries Association equal to 44 45 millimeters 1 75 inches eject To remove or force out from within EKM Encryption Key Manager electronic mail Correspondence in the form of messages that are transmitted between user terminals over a computer network email See electronic mail encryption A method of storing data in a format that helps protect data from inadvertent or deliberate compromise An encryption enabled drive contains the necessary hardware and firmware to encrypt and decrypt host tape application data Encryption policy and encryption keys are provided by the host application or host server encryption key manager E
44. predefined values for that item 3 As soon as the Operator Panel display shows the correct value press the Enter key to apply the value Toggling values Toggle values are used to switch between two different states like ON and OFF Chapter 2 User interfaces 2 3 1 After you navigate to the menu item press the Enter key to select the menu item 2 With the Plus and Minus keys select one of the various predefined states for that item 3 Press the Enter key to apply the new state Entering numerical values Numerical values are needed for network addresses password entries and other configuration entries 1 After you navigate to the menu item the current value is displayed and the cursor highlights the first digit of the value that can be changed 2 For each digit to be changed in the value a Use the Plus and Minus keys to increment or decrement the digit b Press the Enter key to highlight the next editable digit 3 Press the Enter key at the last digit to apply the complete entry Press the Cancel key to cancel the whole edit process and maintain the original value Logging in At power ON or software reset the library ready screen displays when POST initialization completes successfully Push ENTER Key to Login a29z0028 Figure 2 2 Library ready screen To log in to the Operator Panel press the Enter key The password entry screen displays InFut Password Geka a29z0029 Figure 2 3 Passwo
45. server 009 01 01 2008 19 53 34 Code 6 29 01 POWER ON OCCURRED 010 01 01 2008 19 52 07 Code 6 29 01 POWER ON OCCURRED ii gt 4 il gt Detail Index 0000 0010 0020 0030 Occurred at Code 0011 xO xi FF 00 11 00 OB 0D oo 00 008 01 01 2008 18 01 18 Failed in time data acquisition from time server x2 x3 x4 x5 xB x x8 x9 xA xB xC xD xE xF 00 00 00 00 00 OA O06 00 00 00 00 00 00 00 4D 00 00 00 00 00 O00 00 00 00 00 11 00 00 11 00 00 00 01 FC 00 00 30 30 30 31 00 40 10 00 00 00 04 00 12 00 00 00 00 00 00 00 4 Filter Code Sense key Library Drive Error Check Codes v Command Error Sense Keys No Sense Code O xx xx v Hardware Error Code 4 xx xx Recovered Error Code 1 xx xx y illegal Request Code 5 xx xx Vv Vv Not Ready Code 2 xx xx Unit Attention Code 6 xx xx Medium Error Code 3 xx xx Aborted Command Code B xx xx R RIRI RIR a29z0131 Figure 4 49 View Library Logs screen Select Service Library gt View Library Logs to display a log history summary of errors that occurred The error log is displayed with sense data information The summary can be filtered to display errors with specific sense data code types Click Refresh to read the log of errors from the tape library You can select an error in the Index List panel to display data specific to that
46. settings Select Configuration gt Configure Op Panel Settings to set the preferences when with the Operator Panel Configure the Operator Panel with the following settings e Back light Select to enable the LCD back light when with the Operator Panel Input Count If the auto back light is enabled specify the time duration before the back light turns OFF The setting uses a four digit timer in minutes e Login Password Select to change the Operator Panel four character login password The new password must be reentered for confirmation before the password is changed default 0000 Setting the library to factory defaults Configuration Set Default Figure 4 23 Factory default settings Select Configuration gt Set Default to reset the library to the factory default settings See Table 3 2 on page 3 10 The date and time must be reset after restoring factory default settings See Configuring date and time settings on page 4 11 Important This configuration setting deletes all current library settings and should be used with utmost caution Chapter 4 Operations 4 13 To restore your library configuration see Saving and restoring configuration settings on page 4 32 Servicing the library The Service menu on the Operator Panel gives users access to troubleshooting and maintenance diagnostic tools Checking the library error status View Error Status View Lib
47. target device and click Reset The library and tape drive status is displayed A dialog message is displayed when the unit is reset The reset operation is fully completed when the tape library is taken online Chapter 4 Operations 4 37 Updating library and drive firmware Library Firmware Update Library firmware file L g Browse Update Drive Firmware Update Drive firmware file Browse Update a29z0132 Figure 4 54 Firmware Update screen Select Service Library gt Firmware Update to update the library and drive firmware Note It is the customer s responsibility to maintain the library and drive firmware at the most recent level Consider these recommendations to provide maximum performance and reliability e The latest version of microcode must be installed on your tape libraries and devices e The library code must be updated first unless noted otherwise This action supports any changes that are introduced in the library code for that drive or any changes made to the drive for that release e These firmware updates are intended to increase overall reliability improve tape handling reduce the possibility of data errors and enhance diagnostic capabilities To determine the correct version of drive firmware in an S4H library 1 Use Monitor System gt Library Map to display the graphical view of the library 2 Select the Drive component in the library map to
48. the power supply switch is ON See Isolating library power problems and the library is OFF Web User Interface HTML error 404 appears on See Isolating Web User Interface problems on page 6 7 computer screen when trying to launch the Web User Interface Isolating problems Isolating library power problems 1 Ensure that the power cord is plugged in at the power supply and at the electrical outlet then turn library power ON Feel for air that is flowing out of the cooling fan grill on the rear of the library Power is good if air is flowing from the cooling fan grill 2 If power is not working a Plug the power cord into another electrical outlet b Plug another device into the outlet to test c If the outlet tests OK try another power cord 3 If you verified that the electrical outlet and power cord works properly but the power supply is still failing replace the library 4 If the power supply seems to be delivering power to the library but air does not flow from the power supply cooling fan grill on the rear of the library replace the library Isolating drive problems 1 Ensure that the drive firmware is at the latest level visit http www dell com support 2 Cycle library power 3 If the drive is experiencing permanent or temporary errors or if the Clean LED is lit on the front panel of the library clean the drive 4 Run Library Verify a If the test fails repla
49. 0 active slots 3 14 3 26 4 9 4 24 address 3 17 administrator 4 23 application managed encryption 4 27 application managed encryption AME 3 18 Attention LED 2 1 authentication 3 21 auto cleaning 3 14 3 26 4 24 autoload 3 14 3 26 back light 4 13 bar code label length 4 24 Bar code labels 5 5 guidelines for using 5 6 Bar code reader 1 6 C cables 6 10 cables reseating 6 10 cartridge Write Protect switch 5 6 Cartridge 5 1 capacity scaling 5 2 cleaning 5 4 compatibility 5 3 data 5 2 proper handling 5 7 specifications 5 10 cartridge assignment 3 14 cartridge magazine 1 2 1 4 8 1 cartridge magazine unlocking 4 22 cartridge magazines 4 5 Cartridge environment 5 8 cartridges 1 9 3 27 4 6 cleaning 1 9 CE log dumping 4 37 channel calibration 1 8 Clean Drive LED 2 1 cleaning 4 6 cleaning the drive 4 21 configuration 3 8 3 10 4 3 4 9 4 26 4 28 4 32 Web User Interface 3 11 configuring auto cleaning 4 9 control keys 1 2 D data cartridges 1 9 date and time settings 4 28 date settings 3 26 4 11 4 28 default settings 3 10 4 13 device drivers supported 1 12 DHCP 3 16 3 24 4 12 diagnosing problems 6 3 diagnostics 4 14 4 15 display elements 2 5 DNS server IP address 3 16 3 24 downloading drive logs 4 36 downloading library logs 4 37 drive A 11 rebooting 4 8 drive cleaning 4 6 drive diagnostics 4 15 drive logs downloading 4 36 E EKM 3 18 electrical specifications 1 10 email 3 20 4 3
50. 0 email notifications 3 20 4 30 emailing 6 10 emailing logs 6 10 emergency release 1 4 Encryption 1 6 configuration 3 18 encryption key manager 3 18 Encryption Key Manager EKM 3 18 encryption key manager configuration 3 18 encryption policy 3 18 4 27 encryption settings 4 27 environmental specifications 1 10 error codes A 1 A 11 Error LED 2 1 error logs 6 2 6 10 error messages 6 2 A 11 error messages and resolutions 6 2 error status 4 14 ethernet port 1 5 3 8 F firmware 4 4 firmware updating 4 38 frequency electrical supply 1 10 front panel 1 2 G gateway 3 16 3 24 4 12 glossary F 1 H hardware attributes viewing 4 4 Host Bus Adapter HBA 1 9 host interface cable 3 8 Host interface cables connecting 3 8 I O station 4 4 4 24 I O Station 3 26 I O Station configuration 3 14 Input modes 2 1 installation 1 11 3 1 3 2 3 7 3 10 3 28 8 1 rack safety xiii installation location 3 1 3 2 installing rails 3 2 inventory 4 7 4 22 IP address 3 16 3 24 4 12 IPv4 address 3 16 3 24 IPv4 settings 4 13 4 26 IPv6 address 3 16 3 24 IPv6 prefix length 3 16 3 24 4 13 4 26 4 28 IPv6 settings 4 13 4 26 ITDT DCR 7 1 J Java 3 12 K keyboard E 1 L labels bar code 5 5 Labels bar code guidelines for using 5 6 laser compliance xii safety xii LCD contrast 4 13 4 28 LCD display 1 2 LEDs 6 8 LEDs front panel 6 8 LEDs interpreting 6 8 library 3 1 3 29 6 1 A 1 B 1 auto cle
51. 0 00 11 00 00 11 00 00 00 01 FC 00 00 30 30 30 31 00 40 10 00 00 00 04 00 12 00 00 00 00 00 00 00 EE 30 30 11 14 AB 30 00 00 00 00 00 00 00 10 00 00 00 04 02 01 00 C2 80 00 00 00 00 00 00 31 00 00 00 O06 00 00 00 00 00 00 00 00 00 00 00 00 00 OO 00 00 00 O00 OO 00 00 01 BC 00 00 00 02 O00 00 00 00 02 00 00 00 00 00 00 00 00 04 OO 00 00 00 O00 00 OO 00 OO O00 O00 00 00 00 oO 90 O10 O19 90 00 o0 on 4 CEET PEE Il gt Filter Trace type Command Log Number of minutes 1 255 255 Error Log Retry Log Mechanical Motion Log a29z0136 Figure 4 50 Traces screen Select Service Library gt Traces to display a trace history of errors that occurred The summary can be filtered to display the type of errors that are occurring within a specified time period The system trace data for the interval that is entered in the Number of Minutes field is displayed The summary can be filtered to trace data for specific system logs Click Refresh to read the system trace data from the tape library The information that is displayed in the system trace data comprises e Index number e Date and time of event Sense data Downloading drive logs Normal data filename Browse N Force data filename Browse x Download y Figure 4 51 Download Drive Logs screen Select Service Library gt Download Drive Logs to download a tape drive memory dump to file
52. 0F0 Suspect the accessor encoder sensor B Appendix A Error codes A 9 Table A 1 Library error codes continued Code H Description Panel Indication Action Required Sensor error 2 Accessor encoder sensor A error detected during blink check Suspect the accessor encoder sensor A OOF1 CHK 00F1 Sensor error 3 X encoder sensor error detected during blink check Suspect the X encoder sensor 00F2 CHK 00F2 Sensor error 4 00F3 Magazine sensor error detected during blink check Suspect the magazine sensor CHK 00F3 Sensor error 5 OOF8 X origin sensor error detected during blink check Suspect the X origin sensor CHK 00F8 Sensor error 6 00F9 Cartridge sensor error detected during blink check Suspect the cartridge sensor CHK 00F9 Sensor error 7 accessor forward sensor error detected during blink check Suspect the accessor forward sensor OOFA CHK 00FA Sensor error 8 OOFB accessor origin sensor error detected during blink check Suspect the accessor origin sensor CHK 00FB Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resume If the problem persists see Contacting Dell technical support on page 7 2 A 10 Dell PowerVault TL1000 Tape Autoloader User s Guide Drive error codes Table A 2 Drive
53. 29z0100 Figure 3 10 Interface cable connection 1 Attach an ethernet cable to the ethernet port J in Figure 3 10 Note On rack mount installations run the cable through the hook and loop fastener strap on the right rear bracket 3 8 Dell PowerVault TL1000 Tape Autoloader User s Guide 2 Attach the host end of the SAS cable to the drive s SAS connector H in Figure 3 10 on page 3 8 See SAS host interface on page 1 6 for information about the type of SAS connector that is required for attachment to the drive Note On rack mount installations run the cable through the hook and loop fastener strap on the right rear bracket 3 Attach the other end of the host SAS interface cable to the host or to an interposer if required e Method 1 Plug the ethernet cable into your server or PC to access the Web User Interface directly This method modifies your server or PC network settings to match the library default settings You can also use the library Operator Panel to change the library network settings to match the server or PC network settings before you use the Web User Interface to access the library If the ethernet connection is directly attached to a server or a PC a crossover ethernet cable might be required e Method 2 Plug the ethernet cable into an ethernet switch or router to access the Web User Interface on a LAN local area network The library network settings must be entered with the Operator Panel before the Web
54. 3 27 Cartridge release gate a29z0101 Chapter 3 Installation and configuration 3 27 Note Column 5 Tier 2 is reserved as the exchange position This position is accessible by the library only A locking mechanism prevents insertion of a cartridge into the reserved slot Each cartridge must be inserted with the indicator arrow on the leading edge of the upper surface of the cartridge pointing towards the cartridge magazine see Figure 3 28 Note Do not rely on the bar code label orientation if attached to provide an indication of the correct cartridge orientation The bar code label is right side up if attached correctly O 1 2 3 L4 Figure 3 28 Cartridge orientation The Auto Cleaning function can be enabled only if the number of active slots is less than the maximum available slots The active slots are always enabled starting with the lowest numerical cartridge position number in the magazine This position is at the drive end of the cartridge magazine Place cleaning cartridges in inactive cartridge positions for use by the auto cleaning function Do not store data or cleaning cartridges in the I O Station Column 5 Tier 1 if the I O station is enabled Put the magazine back into the library and wait for the library inventory to complete Then you can proceed to the next step 4 Press Cancel to return to the top level menu Verifying library and drive operation To verify the library is operati
55. Data that are returned for an operation if the problem sneno onapetaL oh occurred while the tape drive yP P was writing data to or reading b Retry the encryption operation after the host data from tape application problems are resolved 2 Reset the drive a Refer to the error code displayed on the Operator Panel if the drive resets and POST fails b Retry the encryption operation if the drive resets and POST complete without errors 3 Ensure that the correct media is being used Data encryption is supported by LTO Ultrium 6 5 and 4 Data Cartridges only Encryption related error is posted Check the host application s error logs device driver logs tape library error logs and tape drive error logs for entries that are related to encryption 6 4 Dell PowerVault TL1000 Tape Autoloader User s Guide Problem Area If Then Error Codes or TapeAlert Flags The library issued an error code An error message was received by way of email notification if enabled 1 Make note of the error code 2 Power cycle the library a If the error recurs see Appendix A Error codes b If the error does not recur resume normal library operations A TapeAlert flag was received 1 Make note of the TapeAlert flag 2 Power cycle the library a If the TapeAlert recurs see Appendix B TapeAlert b If the TapeAlert does not recur resume normal library operat
56. Dell PowerVault TL1000 Tape Autoloader User s Guide Dell PowerVault TL1000 Tape Autoloader User s Guide Information in this document is subject to change without notice 2014 Dell Inc All rights reserved Reproduction in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and PowerVault are trademarks of Dell Inc Other trademarks and trade names might be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Type 3572 Model S3H S4H S5H S6H Printed August 2014 Read this first Contacting Dell For customers in the United States call 800 WWW DELL 800 999 3355 Note If you do not have an active Internet connection you can find contact information about your purchase invoice packing slip bill or Dell product catalog Dell provides online and telephone based support and service options Service availability varies by country and product and some services might not be available in your area To contact Dell for sales technical support or customer service issues follow the steps that are listed 1 Visit http dell com support 2 Verify your country or region in the Choose A Country Region menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Sele
57. Drive I F or connector errot 2 Cycle the power epp and try apai 007F occurs during a PUT operation or CHK 007F If the problem is corrected run Library GET operation Suspect the drive Verify before normal library operations resume Contacting If the problem persists see Dell technical support on page 7 2 Appendix A Error codes A 5 Table A 1 Library error codes continued Code H Description Panel Indication Action Required X movement error 1 Check the accessor locking screw_and n remove it if it is installed See 0080 Dirne A ovement target CHK 0080 accessor locking screw on page 3 7 stop position s origin sensor error 2 p detected Suspect the X origin Cycle the power supply and try again sensor or X motor e If the problem is corrected run Library X movement erort Verify before normal library operations resume 0081 During X movement a motor CHK 0081 e Ifthe problem persists see sync error detected Suspect the X Dell technical support on page 7 2 encoder sensor or X motor X movement error 3 0082 During initialization a motor sync CHK 0082 error detected Suspect the X encoder sensor or X motor During an eject operation or move operation to a storage position 0083 the X origin sensor could not be CHK 0083 detected Suspect the X origin sensor or X motor During initialization the X origin 0084 position co
58. Drive conforms to Dell s specifications for reliability use only LTO Ultrium tape cartridges You might use other LTO certified data cartridges but they might not meet the standards of reliability that are established by Dell The LTO Ultrium Data Cartridge cannot be interchanged with the media used in other non LTO Ultrium tape products shows the LTO Ultrium Data Cartridge and its components LTO cartridge memory 4 Write protect Switch 2 Cartridge door H Label area Leader Pin 6 Insertion guide a67b0022 Figure 5 1 The LTO Ultrium Data Cartridge Note The same components are on all the LTO Ultrium Data Cartridges Data cartridges The different generations of Ultrium data cartridges can be identified by color Table 5 1 Cartridge types and colors Type Color Ultrium 6 Black Ultrium 6 WORM Black and Silvery gray Ultrium 5 Burgundy Ultrium 5 WORM Burgundy and Silvery gray Ultrium 4 Green Ultrium 4 WORM Green and Silvery gray Ultrium 3 Slate Blue Ultrium 3 WORM Slate Blue and Silvery gray Ultrium 2 Purple Ultrium 1 Black All generations contain 1 2 inch dual coat magnetic tape You can order tape cartridges with the bar code labels included or you can order custom labels When tape is processed in the cartridges Ultrium Tape Drives use a linear serpentine recording format The native data capacity and recording format of Ultrium data cartridges is as f
59. F 4 23 Physical library settings screen 4 24 Logical library settings screen 4 24 Network settings screen 4 26 Encryption settings screen 4 27 Encryption settings enabled screen 4 28 Date and time settings screen 4 28 Email settings screen 4 30 SNMP settings screen 4 31 Save Restore configuration with cookies 4 33 Save Restore screen 4 33 Operator interventions screen 4 34 View Library Logs screen 4 35 Traces screen 4 36 Download Drive Logs screen 4 36 Download Library Logs screen 4 37 Reset library and drive screen 4 37 Firmware Update screen 438 Usage Statistics screen 4 39 The LTO Ultrium Data Cartridge s 4 amp gpl Ultrium data and WORM tape cartridges 5 4 Sample bar code label on the LTO Ultrium 6 Tape Cartridge 56 Setting the write protect switch Ace a ee Double boxing tape cartridges for shipping 5 8 Checking for gaps in the seams of a cartridge bom amp Oe amp 2 2 do 4089 Front panel LEDs te oe 68 Cartridge magazine lock release access hole 8 2 Vii viii Dell PowerVault TL1000 Tape Autoloader User s Guide Tables 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 2 1 3 2 5 1 5 2 5 4 Class I Laser Product Data capacity and recording format Front panel component descriptions Rear panel component descriptions Ultrium data and cleaning cartridge compatibility with Ultrium tape drive Physical specific
60. Figure 4 1 Operator Panel top menus Monitoring the library Configuration settings Configuration View Settings Figure 4 2 Configuration settings Use Configuration gt View Settings to display a list of the library configuration settings The settings that are displayed include e Library settings I O station On Off Auto cleaning On Off Number of cleaning slots when Auto cleaning is enabled Operator Panel back light setting e Network settings Link speed IP address protocol IPv4 settings IP address subnet mask address gateway address DHCP IPv6 settings IP address gateway address prefix length DHCP stateless Auto configuration e Drive settings Model number Chapter 4 Operations 4 3 Current information View Current Information Figure 4 3 Current information Use View Current Information to display the network settings information The settings that are displayed include e Network settings Worldwide node name IP address protocol stack IP address Firmware revision Service View Firmware Revision Figure 4 4 Firmware revision Select Service gt View Firmware Revision to display the current version of the library firmware Managing the library Unlocking the I O station Unlock I O Station Figure 4 5 Unlock I O station command Select Unlock I O Station to unlock the I O st
61. IP address Disabled IPv4 address 0 0 0 0 Subnet mask 255 255 255 0 Gateway 0 0 0 0 IPv6 settings Disabled DHCP Dynamic Host Configuration Enabled Protocol Stateless auto configuration Enabled Static IP address Disabled IPv6 address 0 0 0 0 0 0 0 0 Prefix length 64 Gateway 0 0 0 0 0 0 0 0 DNS setting Disabled DNS IP address 0 0 0 0 PHYSICAL Library name Blank Auto Cleaning Disabled Bar code label length 8 characters LOGICAL 3 10 Dell PowerVault TL1000 Tape Autoloader User s Guide Table 3 2 Default library configuration settings continued Configuration Item Default Setting Auto adjustment by PC Library mode Random Loop Enabled Auto Load Enabled Active slots 9 0 ENCRYPTION Encryption method None DATE and TIME NTP server Disabled NTP server address 0 0 0 0 Time zone GMT 00 00 Date MM DD YYYY 01 08 2008 Every 1 minute NOTIFICATIONS SMTP mail settings Mail server address 0 0 0 0 Mail event Error events enabled SNMP trap settings Community Public Trap event Error events enabled SNMPv3 engine ID Set by library firmware Static library network settings must be entered with the Operator Panel before the library can be accessed remotely with the Web User Interface If your system is serviced by a Dynamic Host Configuration Protocol DHCP server the network parameters are automatically set Once
62. KM A Java software program that assists encrypting tape drives in generating protecting storing and maintaining encryption keys that encrypt information that is written to and decrypt information that is read from tape media entitlement Entitlement is the official right to receive service and support for your tape library F 6 Dell PowerVault TL1000 Tape Autoloader User s Guide EPO Emergency power off EPROM Erasable programmable read only memory EQC Equipment check equipment check An asynchronous indication of a malfunction Error log A data set or file in a product or system where error information is stored for later access ESD Electrostatic discharge ESP Encapsulating Security Payload An Internet Protocol that provides origin authenticity integrity and confidentiality protection of a packet ESP also supports encryption only and authentication only configurations but encryption without authentication is discouraged because it is insecure F fault symptom code FSC A hexadecimal code that is generated by the drive or the control unit microcode in response to a detected subsystem error FC Feature code FCC Federal communications commission FE Field engineer customer engineer or service representative fiducial A target that is used for teaching a physical location to a robot field replaceable unit FRU An assembly that is replaced in its entirety when any one of its components fails file A
63. MIB Management Information Base Information repository that is used by SNMP micro One millionth of microcode 1 One or more micro instructions 2 A code representing the instructions of an instruction set which is implemented in a part of storage that is not program addressable 3 To design write and test one or more micro instructions 4 See also microprogram microdiagnostic routine A program that runs under the control of a supervisor usually to identify field replaceable units microdiagnostic utility A program that is run by the customer engineer to test the machine microinstruction A basic or elementary machine instruction microprogram A group of microinstructions that when run performs a planned function The term microprogram represents a dynamic arrangement or selection of one or more groups of microinstructions for execution to perform a particular function The term microcode represents microinstructions that are used in a product as an alternative to hard wired circuitry to implement certain functions of a processor or other system component MIM Media information message mm Millimeter modifier That which changes the meaning mount a device To assign an I O device with a request to the operator MP Microprocessor ms Millisecond MSG Message multipath Pertaining to using more than one path N N A Not applicable Network Address Translation NAT NAT involves rewriting the source or
64. P IPv4 is disabled set the IPv4 subnet mask manually a Select Configure Network Settings gt Change Subnet Mask gt Set Subnet Mask b Enter the IPv4 subnet mask c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy IPv6 Prefix Length Default 64 If DHCP IPv6 is disabled set the IPv6 prefix length manually a Select Configure Network Settings gt Change Subnet Mask gt Set Prefix Length b Enter the IPv4 prefix length c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy IPv4 IPv6 Gateway Default 0 0 0 0 If DHCP is disabled set the IP address manually a Select Configure Network Settings gt Change Gateway b Select Set Gateway Address IPv4 to enter the IPv4 gateway address or Set Gateway Address IPv6 to enter the IPv6 gateway address split over 4 screens Chapter 3 Installation and configuration 3 25 c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy 9 Press Cancel to return to the Network Settings menu 10 Press Cancel to return to the Configuration menu 11 Press Cancel to return to the top menu screen Configuring library settings To configure the library settings complete the following procedure 1 From the top menu screen press the Minus
65. P trap Email address Cartridge Cartridge label that is detected by the bar code reader Encryption setting for data cartridges Media status OK Degraded or Failed Remaining uses for cleaning cartridges When a cleaning cartridge is added to the library I O station or cleaning slot the remaining uses is displayed as 50 The actual remaining uses are updated when the cleaning cartridge is loaded into the tape drive See Cleaning cartridge on page 5 4 Column n Tier n Slot type Storage I O station or Cleaning Element address Drive information Status OK Degraded or Failed Drive Status displays Empty Loading or Ejected when the drive is empty loading media or media is ejected unloaded in the drive It displays Cleaning when the cleaning cartridge is in the drive and Initializing while initializing Vendor ID Product ID Firmware version Serial number Worldwide node name Encryption capability Drive event Cartridge information Accessor information Status OK Degraded or Failed Accessor event Chapter 4 Operations 4 19 Managing the library Moving cartridges Column 5 Column 4 Library Motion Idle SEM Column 4 Tier 1 Column 3 Column 2 Column 1 Slot type Storage Element address 0x1002 Ethernet Cartridge label 08E126L4 LT1145L4 03K324L2 08E125L4 ji A Encryption Not Encrypted z Media Status OK CLNXO01L LT1144L4 J O8E126L4 O8E126L4 Destination Driv
66. RY Magazine open Flashes 2 times OFF OFF OFF PLEASE INSERT per second MAGAZINE Magazine Flashes 2 times OFF OFF OFF MAGAZINE unlocked per second UNLOCKED I O Station open Flashes 2 times OFF OFF OFF PLEASE CLOSE per second I O STATION I O Station Flashes 2 times OFF OFF OFF I O STATION unlocked per second UNLOCKED Library firmware Flashes 2 times OFF OFF OFF LOADER is being updated per second FIRMWARE UPDATING Drive firmware is Flashes 2 times OFF OFF OFF DRIVE being updated per second FIRMWARE UPDATING Drive dump is Flashes 2 times OFF OFF OFF DRIVE DUMP being uploaded to per second DATA host computer UPLOADING Library is offline Flashes 2 times OFF OFF OFF OFFLINE per second Cartridge is being Flashes 1 time per OFF OFF OFF READY moved second Library error ON OFF OFF ON eeUCTIK 1 occurred CODE XXXX Drive error ON OFF OFF ON DRIVE FAULT occurred CODE X Cartridge error ON OFF ON OFF MEDIA FAULT occurred CODE X Cleaning ON OFF ON OFF REPLACE cartridge expired CLEANING MEDIA Drive requested ON ON OFF OFF CLEAN DRIVE cleaning Drive is being ON Flashes 1 time per OFF OFF CLEANING cleaned second Library is online ON OFF OFF OFF READY and ready to receive a command Chapter 6 Troubleshooting 6 9 Reseating cables To reseat external library cables complete the following steps 1 Locate the following cables on the rear panel of the library a SAS attachment for the drive b Ethernet
67. Table C 2 Library sense data Sense Key ASC ASCQ Description No Sense 00 00 00 No sense 30 03 Cleaning cartridge installed Recovered Error 01 5B 02 Log counter at maximum C 1 Table C 2 Library sense data continued Sense Key ASC ASCQ Description Not Ready 02 04 00 Logical unit not ready cause not reportable 04 01 Logical unit is in process of becoming ready 04 03 Manual intervention required 3A 02 Media not present tray open 80 05 During reprogramming mode Hardware Error 04 15 01 Mechanical position error 40 nn Diagnostic failure on component nn 80h ffh 44 00 Internal target failure 53 00 Media load or eject failed 80 07 NVRAM failure Illegal Request 05 1A 00 Parameter list length error 20 00 Invalid command operation code 21 01 Invalid element address 24 00 Invalid field in CDB 25 00 Logical unit not supported 26 00 Invalid field in parameter list 30 00 Incompatible medium installed 3B 0D Media destination element full 3B OE Media source element empty 3B 83 Source drive not unloaded 53 02 Media removal prevented 80 10 Drive failure 80 20 Exchange slot full 80 21 Cartridge wrong insertion Unit Attention 06 28 00 Not ready to ready transition media may have changed 28 01 Import or export element accessed 29 00 Power ON occurred 2A 02 Log parameter changed 3F 01 Microcode has been changed 41 FE Dri
68. a bus device reset signal since the initiator last accessed it Mode Parameters Changed The Mode parameters for the drive have been changed by an initiator other than the one issuing the command Incompatible Media Installed A write type operation could not be executed because it is not supported on the cartridge type that is loaded Unknown Format An operation could not be carried out because the cartridge in the drive is of a format not supported by the drive Incompatible Format An operation could not be completed because the Logical Format is not correct Cleaning Cartridge Installed An operation could not be carried out because the cartridge in the drive is a cleaning cartridge Cleaning Failure A cleaning operation was attempted but could not be completed for some reason Data Protect WORM overwrite attempted The drive rejected a write operation because it would have resulted in an overwrite Overwrite is not allowed on WORM media Appendix C Sense data C 5 Table C 4 Ultrium Tape drive sense data Bytes 12 and 13 continued Byte 12 ASC Byte 13 ASCQ Description 30 31 37 3A 3B 3D 3E 3F 40 43 44 45 4B 4E 50 51 52 53 53 53 5D 5D 82 82 0D 00 00 00 00 00 00 01 XX 00 00 00 00 00 00 00 00 00 00 02 00 FF 82 83 Medium Error WORM integrity check The drive rejected a Read
69. aaa 1 Cycle the power supply and try again c aoa pe pee 2 If the problem persists see aving trouble with Aone Dell technical support on page 7 2 communicating t i with the tape drive 02 Library The library W Hardware B mechanism has a hardware fault 03 Library Library mechanism 41 Reset the library For details see C Hardware C has a hardware Rebooting the drive on page 4 8 fault that requires a 2 Restart the operation reset to recover 3 Ifthe problem persists see Dell technical support on page 7 2 B 1 Table B 1 TapeAlert flags supported by the library continued Flag Number Flag Name Description Action Required Type 04 Library The library 1 Cycle the power supply and try again C Hardware D r AR E 2 Ifthe problem persists see ardware fault that 7 is not mechanism related or requires power cycle to recover 06 Library The library 1 Check all cables and cable connections C Interface identified an 2 Restart the operation interface fault 3 If the problem persists see Dell technical support on page 7 2 08 Library Library preventive Preventive maintenance of the library is W Maintenance maintenance required Consult the library user s manual for required device specific preventive maintenance tasks 12 Library Stray A cartridge was left 4 Try unloading the cartridge from the drive C Tape in the drive inside with the Operato
70. able the settings Chapter 3 Installation and configuration 3 15 Configuring network settings Refresh Ethernet TCPAP Settings Submit Figure 3 16 Network settings Link speed Auto v Security Enable SSL for Web IPv4 setting v Use IPv4 Obtain an IP address automatically DHCP Use static IP address IPv4 address 192 168 1 1 Subnet mask 255 255 255 0 Gateway 192 168 1 254 IPv6 setting v Use IPv6 C Obtain an IP address automatically DHCP C Obtain an IP address automatically Stateless Auto Config y Use static IP address IPv6 address 2001 DB8 0 0 0 0 1 1 Prefix length 0 128 64 Gateway 2001 DB8 0 0 0 0 1 FFFE DNS settings v Use DNS DNS IP address 2001 D88 0 0 0 0 1 1234 a29z0125 Once the network settings are entered on the Operator Panel the current network configuration of the library can be modified with the Web User Interface The changes that are made to the network settings do not take effect until after the library is rebooted To modify the network settings i Expand Configure Library if necessary and click Network in the left navigation pane of the Web User Interface Select the Ethernet Link speed duplex mode Select the TCP IP settings To enable dual IPv4 IPv6 protocol select both Use IPv4 and Use IPv6 and enter parameters for both e Security Select Enable SSL for We
71. ablishing of the relationship of a device to a running task process job or program assignment The naming of a specific device to perform a function asynchronous Pertaining to two or more processes that do not depend upon the occurrence of specific events such as common timing signals attention notice A word for calling attention to the possibility of danger to a program device or system or to data Contrast with caution and danger ATTN Attention backup To make extra copies of documents or software for safekeeping bar code A code that represents characters by sets of parallel bars of varying thickness and separation which are read optically by transverse scanning bar code label Paper bearing a bar code and having an adhesive backing The bar code label must be affixed to a tape cartridge to enable the library to identify the cartridge and its volume serial number bar code reader A laser device that is specialized for scanning and reading bar codes and converting them into either the ASCII or EBCDIC digital character code bezel Decorative and safety cover bicolored Having two colors bit Either of the digits 0 or 1 when used in the binary numbering system BOM or bill of materials A list of specific types and amounts of direct materials that are expected to be used to produce a specific job or quantity of output Border Gateway Protocol BGP BGP is the core routing protocol of the Internet It works by
72. ace the invalid cartridge with a cartridge type is loaded into the supported tape cartridge drive or when the cartridge format was corrupted 14 Unrecoverable Set when the operation failed Do not attempt to extract the tape snapped tape because the tape in the drive cartridge See Contacting Dell snapped technical support on page 7 2 15 Cartridge memory Set when a cartridge memory CM Replace the tape cartridge chip failure failure is detected on the loaded tape cartridge 16 Forced eject Set when a tape cartridge was No action that is required Status unloaded manually while the drive only was reading or writing 17 Media that are Set when a cartridge marked as No action that is required Status loaded is Read only read only is loaded into the drive only format The flag is cleared when the cartridge is ejected 18 Tape directory that Set when the tape drive detects Re read all data from the tape to is corrupted in that the tape directory in the rebuild the tape directory cartridge memory cartridge memory was corrupted 19 Nearing media life Set when the tape cartridge is 1 Copy the data to another tape nearing its specified end of life It cartridge is cleared when the cartridge is 2 Repl the t trid removed from the drive Sia a PIE SAPE CANTIC a 20 Clean now Set when the tape drive detects Clean the tape drive that it needs cleaning 21 Clean periodic Set when the tape drive detects C
73. across the drive head and onto a non removable take up reel The head can then read or write data from or to the tape The write protect switch JJ in Figure 5 1 on page 5 1 prevents data from being written to the tape cartridge For more information see Write Protect switch on page 5 6 The label area J in Figure 5 1 on page 5 1 provides a location to place a label The insertion guide irFigure 5 1 on page 5 1 is a large notched area that prevents the cartridge from being inserted incorrectly Table 5 3 Nominal cartridge life Load unload cycles Type Load Unload Cycles Ultrium 6 20 000 20K Ultrium 5 20 000 20k Ultrium 4 20 000 20k Ultrium 3 20 000 20k Ultrium 2 10 000 10k Ultrium 1 5000 5k Cartridge compatibility Table 5 4 Ultrium data cartridge compatibility with Ultrium tape drive Ultrium LTO Ultrium Data Cartridges Tape 2500 GB 1500 GB 800 GB 400 GB 200 GB 100 GB Drive Ultrium 6 Ultrium 5 Ultrium 4 Ultrium 3 Ultrium 2 Ultrium 1 Ultrium Read Write Read Write Read only 6 Ultrium Read Write Read Write Read only 5 Ultrium Read Write Read Write Read only 4 Ultrium Read Write Read Write Read only 3 Ultrium Read Write Read Write 2 Ultrium Read Write 1 Write once read many WORM cartridges Certain Records retention and data security applications require a write once read
74. age 4 22 Unlocking the cartridge magazine on page Configuring the Library ie e 4 o e int interventions on page Trace data on page 4 36 Downloading drive ogs on page 4 36 Downloading librar ogs on page 4 37 Resetting the librar and drives on page Accessor statistics on page 4 39 4 2 Dell PowerVault TL1000 Tape Autoloader User s Guide The Operator Panel shows the top level menu tree structure of the Operator Panel on the front of the TL1000 Tape Autoloader For details on how to select commands and options see the description in Operator Panel on page 2 1 Top Level Commands Configuration Service Unlock I O Station Move Cartridge Configure Library View Error Status Unlock Magazine Unload Configure Auto Cleaning Diagnostics Commands Clean Drive Configure Network Settings View Firmware Revision Configuration Inventory Configure Op Panel Settings Telnet Service Port View Current Information Move to Ship Position View Settings ier a Service Reboot Drive Set Default Logout Reboot Library If enabled Change Library State
75. age cartridges and the tape drive 3 1 Table 3 1 Location criteria continued Criteria Definition Clearance e Back Minimum of 15 cm 6 in e Front Minimum of 30 cm 12 in e Sides Minimum of 5 cm 2 in Rack requirements Standard EIA 19 inch rack 1U space Installing in a rack The TL1000 Tape Autoloader can be easily installed into a standard 19 inch rack system A standard 19 inch rack system contains multiple mounting locations that are called FIA units as defined by the Electronics Industries Association Each EIA unit contains three square or round holes that are used to mount rack designed equipment The library requires 1 EIA unit 1U of rack space Each unit is separated by a small space When you decide on a location in your rack for the library consider that the Operator Panel has a small LCD screen The library must be positioned to allow for easy viewing The rear of the library must be free from any obstructions to allow easy access to the power switch and other rear panel components Note Before you begin the rack installation of the library read the safety information in Rack safety on page xiii Also verify that no desktop feet are attached to the bottom of the library To install the library in a rack 1 Verify that your rack kit includes all the necessary contents 2 Determine the location in your rack for your library to be installed With a pencil mark the
76. aged collection of articles that are used to install the rack mounted version of the library RAM Random access memory Random access memory A storage device into which data is entered and from which data is retrieved in a nonsequential manner RAS Reliability availability and serviceability record A collection of related data or words which are treated as a unit recording density The number of bits in a single linear track measured per unit of length of the recording medium recoverable error An error condition that allows continued execution of a program ref Reference reg Register reinventory To inventory again retension The process or function of tightening the tape onto the cartridge if it is sensed that the tape has a loose wrap on the cartridge F 14 Dell PowerVault TL1000 Tape Autoloader User s Guide RFC Request for Comments Request for Comments RFC documents are a series of memoranda which encompasses new research innovations and methodologies applicable to Internet technologies RH Relative humidity RID tag Repair identification tag RML Rack Mount Line robot Picker robotics Picker assembly root CA certification In cryptography a root certificate from a certificate authority CA RPQ Request for price quotation RSA key Encryption key type R W read write S s Seconds of time SAC Service Action Code Code that is developed to indicate possible FRU or FRUs to replace t
77. ail Limit 2A 13 Encryption Data Encryption Key Instance Counter Changed 74 00 Security Error 74 01 Encryption Unable to Decrypt Data 74 02 Encryption Unencrypted Data Encountered While Decrypting 74 03 Encryption Incorrect Data Encryption Key 74 04 Encryption Cryptographic Integrity Validation Failed 74 05 Encryption Error Decrypting Data The descriptions below serve only as an overview of sense reporting in the tape drive This tape drive conforms to all sense field reporting as specified in the SCSI standards 1 The Error Code field Byte 0 is set to 70h to indicate a current error that is one associated with the most recently received command It is set to 71h to indicate a deferred error which is not associated with the current command 2 The segment number Byte 1 is zero since the Copy Compare and Copy and Verify commands are not supported C 8 Dell PowerVault TL1000 Tape Autoloader User s Guide 10 11 12 13 14 The File Mark flag Byte 2 bit 7 is set if a Space Read or Verify command did not complete because a file mark was read The End of Media EOM flag Byte 2 bit 6 is set if a Write or Write File Marks command completed in the early warning area Spacing into BOM also causes this flag to be set It is also set on an attempt to read or space past EOD or if an attempt is made to space into Beginning of Media The Illegal Length Indicator ILI flag Byte 2 bit 5 is set if a R
78. al mode if autoload is OFF select the Move Cartridges command to load the first cartridge into the drive The sequence starts from the home position of that cartridge Cartridges need not to be in contiguous slots To stop sequential mode select the Move Cartridges command to unload the drive This mode cancels sequential mode the next sequential cartridge is NOT loaded To restart sequential mode select the Move Cartridges command again to load a cartridge the loading sequence resumes from the home position of that cartridge e Number of active slots Select the number of active slots you would like to assign in your library Selecting the number of active slots defines the number of storage slots number of cleaning inactive slots whether the I O station is enabled disabled and whether auto cleaning is allowed The first digit configures the number of active storage positions 4 6 8 or 9 The second digit configures Column 5 Tier 1 of the magazine as an I O Station 0 when disabled and 1 when enabled The Auto Cleaning function can be enabled only if there is at least one inactive position in the magazine If auto cleaning is enabled the inactive positions become cleaning cartridge positions Click Submit to transfer the settings to the library A dialog message is displayed when the settings are updated successfully Click Refresh to read the current settings from the library Chapter 4 Operations 4 25 Configuring ne
79. an error code on the Operator Panel Unless otherwise noted try to resolve the problem by cycling power to the library and retrying the last operation Note When power cycling the library wait 10 seconds after the power is switched OFF before powering ON again Library error codes Table A 1 Library error codes Code H Description Panel Indication Action Required 0000 No valid error code information 0001 At power on initialization a All4 LEDs ON 1 Upgrade reinstall firmware and try again firmware error was detected 2 Cycle the power supply and try again At power on initialization a RAM Ready sei If the problem is corrected run Library 0002 base area error was detected LED ON an Verify before normal library operations Error LED ON esme 0003 At power on initialization a RAM CHK 0003 If the problem persists see buffer area error was detected Dell technical support on page 7 2 1 Observe LEDs See LEDs on page 6 8 2 Reseat all cables See 0008 r aa drive could not be CHK 0008 3 Cycle the power supply and try again er e If the problem is corrected run Library Verify before normal library operations resume e If the problem persists see Dell technical support on page 7 2 1 Remove the accessor locking screws See Removing the accessor locking screw on 2 Cycle the power supply and try again 0009 The accessor locking screw has CHK 0009 not been removed
80. aning 4 9 library continued configuring 3 10 configuring active slots 4 9 logging out 4 8 powering down 4 7 preparing to ship 4 7 rebooting 4 8 Library 3 27 library access mode 3 14 library and drives resetting 4 37 Library configuration save restore 3 24 Library Configuration Form D 1 library depth 1 10 library dimensions 1 10 library in rack 3 2 library inventory 4 22 library logs downloading 4 37 library managed encryption 4 27 library managed encryption LME library map 4 17 library mode 4 10 library settings 4 10 4 24 Library settings configuration 3 26 library state 4 21 library verify 4 14 Library verify diagnostics 3 28 library verify diagnostic procedures 4 14 library weight 1 10 library width 1 10 library diagnosing problems 6 3 library viewing logs 4 35 link speed 3 16 3 24 4 26 link speed ethernet 3 16 3 24 4 12 4 26 location 3 1 location in rack 3 2 logging out of the library 4 8 logical library settings 4 24 Logical Unit Number LUN scanning 1 9 login 2 5 Web User Interface 3 12 logs emailing 6 10 looping 3 14 looping access mode 3 26 LUN scanning 1 9 3 18 M maintenance 8 1 Media 1 9 5 1 media errors 5 4 menus 2 5 4 1 4 16 mounting location library 3 1 moving 4 6 moving cartridges 4 20 N Network configuration 3 16 3 24 network settings 1 5 4 26 Network settings 3 16 3 24 4 12 Network Time Protocol NTP 1 7 notification settings 3 20 4 30 Notification s
81. ap definitions A 14 trap notifications 4 31 Trap notifications configuration 3 21 troubleshooting 6 1 types A 14 U Ultrium tape drives 1 8 unloading 4 6 unloading drive 4 21 unlock 4 22 unlocking 4 5 unlocking the cartridge magazine 4 22 updating library and drive firmware 4 38 user 4 23 user access managing 4 23 user accounts 4 23 User accounts configuration 3 23 user interfaces 2 1 user privileges 2 5 user roles 4 23 V verifying library 3 28 viewing accessor statistics 4 39 viewing communication information 4 3 viewing library logs 4 35 viewing settings 4 17 viewing trace data 4 36 voltage 1 10 W Web User Interface 2 1 2 5 4 1 4 16 4 17 4 20 4 21 4 22 4 23 4 24 4 26 4 27 4 28 4 30 4 31 4 32 4 34 4 35 4 36 4 37 4 38 4 39 A 11 WORM 5 3 5 4 WORM write once read many 5 3 WORM capability 5 4 WORM data security 5 4 wrap test 4 15 Write once read many 5 4 Write once read many see WORM 5 3 Write Protect switch setting 5 6 Index X 3 X 4 Dell PowerVault TL1000 Tape Autoloader User s Guide Printed in USA
82. assword a29z0195 Figure 2 7 Login page The factory default account login and password for an Administrator account is e Account admin e Password secure The account name and password are case sensitive After your account name and password are entered use your mouse to click Login or press the Enter key For information about account privileges see User privileges on page 2 8 Common header elements All Web User Interface windows except for the Login screen contain the following common elements in the header e Help Click to read context sensitive help for the associated page 2 6 Dell PowerVault TL1000 Tape Autoloader User s Guide e Logoff Click to log out of the Web User Interface Menus available from the Web User Interface shows the Web User Interface window for a User account shows the window for a Superuser account and Figure 2 10 on page 2 8 shows the window for an Administrator account 0 N 2 Cleaning inactive i 2 View Linrary Logs 4 pet fs es A i Downtoas Drive Logs anena aaa Download Litvary Logs Totat 2 EO Reset Library Orwe Library firmware version 0031 3000 Firmware Upcate Usage Ratetcs Library serial number 1307968 Drive firmware version ESRI Display Retresh interval see a29z0196 Figure 2 8 User account window View Library Logs Geanny nace ji Treces VO sta8on 4 Reserved WA Downoad Drive Logs bars aad Download Le
83. ata error Suspect the centering CHK 0072 technical support on page 7 2 sensor X motor or P motor GET centering check or bar code reader read operation failed 0074 because the accessor contains CHK 0074 media Suspect the centering sensor PUT operation failed because the 0075 accessor contains no media CHK 0075 Suspect the centering sensor 1 If the cartridge does not eject try to unload the cartridge from the drive with the Operator Panel Commands gt Unload or the Web User Interface Manage Library gt Unload Move the cartridge from the drive Drive does not enter EJECT state to the I O Station Remove the cartridge nore and media not ejected within CHEE from the library and inspect for damage and 200 seconds of a GET command replace if necessary Suspect the drive 2 Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resume e If the problem persists see Dell technical support on page 7 2 Drive does not enter MOUNT Cycle the power supply and try again 007D state within 200 seconds of a PUT CHK 007D e If the problem is corrected run Library Verify command Suspect the drive or X before normal library operations resume MODE e If the persists see Contacting Dell Drive does not enter SET state technical support on page 7 2 within 3 seconds of a PUT E coan command Suspect the drive or X CHK 007E motor 1 Reseat all cables See
84. ate The T10 application validates each drive instance by checking the drive s digital certificate The LTO Ultrium encryption environment is complex and requires knowledge beyond that of product trained Service Support Representatives SSRs The Encryption function on tape drives desktop stand alone and within libraries is configured and managed by the customer In some instances SSRs are required to enable encryption at a hardware level when service access or service password controlled access is required Customer setup support is by Field Technical Sales Support FTSS customer documentation and software support for encryption software problems Customer how to support is also provided by way of support line contract The encryption capable library firmware allows the user to select None or Application Managed encryption from the Web User Interface The factory default is None 1 6 Dell PowerVault TL1000 Tape Autoloader User s Guide Supported Internet Protocols The TL1000 Tape Autoloader supports the Internet protocols e IPv4 e IPv6 To learn more about IPv4 visit http www iana org To learn more about IPv6 visit http www ipv6 org Simple Network Management Protocol SNMP messaging Occasionally the library might encounter a situation that you want to know about such as an open magazine or a fault that causes the library to stop The library provides a standard TCP IP protocol called Simple Net
85. ate the reason for the command failure 00 01 Filemark detected A Read or Space command terminated early due to an FM The FM flag is set 00 02 EOM A Write or Write File Marks command failed because the physical end of tape was encountered or a Read or Space command encountered EOM The EOM flag is set 00 04 BOM A space command ended at Beginning of Tape The EOM bit is also set 00 05 EOD Read or Space command terminated early because End of Data was encountered 04 00 Cause not reportable A cartridge is present in the drive but it is in the process of being unloaded 04 01 Becoming Ready A media access command was received during a front panel initiated load or an immediate reported load command C 4 Dell PowerVault TL1000 Tape Autoloader User s Guide Table C 4 Ultrium Tape drive sense data Bytes 12 and 13 continued Byte 12 ASC 04 04 0C 11 11 14 14 14 1A 20 24 25 26 27 28 29 2A 30 30 30 30 30 30 Byte 13 ASCQ Description 02 03 00 00 12 00 03 10 00 00 00 00 00 00 00 00 01 00 01 02 03 07 0C Initializing Command Required A cartridge is present in the drive but is not logically loaded A Load command is required Manual Intervention Required A cartridge is present in the drive but could not be loaded or unloaded without manual intervention Write Error A Write operation ha
86. ation This menu option is available only when the I O station is enabled in the library configuration settings 4 4 Dell PowerVault TL1000 Tape Autoloader User s Guide N Q O N D N oO Figure 4 6 I O station unlocked After the I O station is closed wait for the library to complete its inventory before you proceed with normal library operations Note A blue release gate in the upper left corner of each column in the cartridge magazine prevents each cartridge from falling out of the front of the magazine When manually releasing the gate with one hand position your other hand in front of the column opening to protect cartridges that are ejected by the internal column spring Unlocking the cartridge magazine Unlock Magazine Figure 4 7 Unlock magazine command Select Unlock Magazine to unlock and remove the cartridge magazine When the cartridge magazine is unlocked it can be removed from the library to insert or remove data and cleaning cartridges When the cartridge magazine is fully inserted the magazine locks into place After the magazine is closed wait for the library to complete its inventory before you proceed with normal library operations Note A blue release gate in the upper left corner of each column in the cartridge magazine prevents each cartridge from falling out of the front of the magazine When manually releasing the gate with one hand position your other hand in front of the colu
87. ations Electrical specifications Environmental specifications Operational specifications Acoustical specifications Operator Panel component descriptions Location criteria Default library configuration settings Cartridge types and colors Cartridge Data Capacity and Recording Formats Nominal cartridge life Load iload cycles Ultrium data cartridge w o with Ultrium tape drive oog es lt Xii 1 2 1 2 1 5 19 1 10 1 10 1 10 1 11 1 11 2 1 3 1 3 10 2 D2 DA 5 3 5 3 5 5 5 7 6 1 A 1 A 2 A 3 A 4 B 1 B 2 C 1 C 2 C 4 Cartridges and VOLSERs compatible with the Ultrium Tape Drives Location of the write protect switch Environment for operating storing and shipping the LTO Ultrium Tape a Front Panel LED indicators Library error codes Drive error codes Web user error messages Trap list TapeAlert flags supported by the library TapeAlert flags Pappea G the Ultrium tape drive poo Sense key definitions Library sense data Ultrium Tape drive sense data f Ultrium Tape drive sense data Bytes 12 and 13 5 5 5 7 5 10 6 9 A 1 A 11 A 11 A 14 B 1 B 3 C 1 C 1 C3 C4 ix X Dell PowerVault TL1000 Tape Autoloader User s Guide Safety and environmental notices Safety notices and environmental notices for this product are shown and described Safety notices Observe the safe
88. b to provide secure communications between the web browser and the tape library e IPv4 setting Select Use IPv4 to enable the IPv4 Internet Protocol Select the corresponding button to obtain an IP address automatically DHCP or use static IP address settings When with DHCP use the Operator Panel to determine the library s assigned IP address See Configuring network settings on page 4 12 Enter the following parameters if with static IP address settings IPv4 address Sets the TCP IPv4 address of the library on the network Subnet mask Defines and limits users within a local network Gateway Allows access outside the local network IPv6 setting Select Use IPv6 to enable the IPv6 Internet Protocol Select the corresponding button to obtain an IP address automatically DHCP to obtain an IP address with stateless auto configuration or use static IP address settings Enter the following parameter if with static IP address settings IPv6 address Sets the TCP IPv6 address of the library on the network 3 16 Dell PowerVault TL1000 Tape Autoloader User s Guide Prefix length Decimal value that indicates the number of contiguous high order bits comprising the network portion of the address Gateway Allows access outside the local network e DNS setting Select Use DNS to use a domain name server The DNS server if entered allows the encryption date and time and notifications IP addresses to
89. be specified with host names instead of numerical IP addresses DNS IP address Sets the IP address of the DNS server 4 Click Submit to enable the settings Configuring date and time settings Refresh Date and Time NTP server D Enable Disable NTP server address Time zone GMT Date MMDDNYYY 01 01 2000 Time HH MM SS 00 00 00 Auto Adjustment by PC Every 1minute v Start Submit a29z0170 Figure 3 17 Date and time settings Configure the date and time settings with one of three methods automatically with a remote NTP time server on the network automatically with the clock on your host computer or manually Note Selecting Refresh refreshes the date and time Note If you choose to manually set your date and time you must reset the date and time after the library is power cycled and after a library reset Note When the library is power cycled wait 10 seconds after the power is OFF before the library is powered ON again Once the network settings are entered on the Operator Panel the current date and time can be modified with the Web User Interface The TL1000 Tape Autoloader communicates with an NTP server with the following conditions e Client server basis operation e UDP User Datagram Protocol to access the NTP server e Does not use authentication keys e Library polling is every 12 hours To modify the date and time settings 1 Expand Configure Library if necessar
90. bility of the tape drive you must be sure that certain software and hardware requirements are met 3 18 Dell PowerVault TL1000 Tape Autoloader User s Guide CP port menber SSU port amir Advanced Lacryphon Serbngsa lor Eagmeermg Support use only f Adeanced encryption mennad Atanced aneryptan pescy i Encryption boy path f a29z0200 Figure 3 19 Encryption enabled settings To modify the encryption settings 1 2 Expand Configure Library if necessary and click Encryption in the left navigation pane of the Web User Interface In the Encryption method drop down menu choose Application Managed to enable encryption in your library No further configuration steps are necessary Note Library Managed Encryption and System Managed Encryption are not supported in this Library Library Managed Encryption configuration options and Keypath Diagnostics menus are greyed out in the Library Web Interface Click Submit to enable the settings Chapter 3 Installation and configuration 3 19 Configuring email notifications SMTP Mail Settings SNMP Settings Refresh SMTP server address mailexample com Mail event Sender address machine example com Error Events Subject Error and Warning Events Error Warning and Information Events Mail to 01 Enable coolcustomer example com eea 02
91. brary Contact Contact individual s name SNMPv3 engine ID A read only attribute that identifies the SNMPv3 engine Trap event Event level notification threshold Error events Error and Warning events Error Warning and Information events Trap List IP addresses of the SNMP monitoring stations to be notified when an event takes place and the security settings Validity Enable Disable setting Trap version v1 v2c or v3 For v2c and v3 the Inform check box determines whether an SNMP INFORM request is sent instead of a trap event Chapter 4 Operations 4 31 IP address IPv4 and IPv6 addresses are supported Community v1 or v2c SNMP community name User name v3 only SNMPv3 unique user name Authentication v3 only Authentication algorithm MD5 or SHA When an algorithm is specified an authentication password and confirmation of the password are required Privacy v3 only Privacy service encryption and decryption algorithm DES or AES When an algorithm is specified a privacy password and confirmation of the password are required e SNMPv3 User List SNMPv3 users who can access the tape library Validity Enable Disable setting User name SNMPv3 unique user name Authentication Authentication algorithm MD5 or SHA When an algorithm is specified an authentication password and confirmation of the password are required Privacy Privacy service en
92. brary firmware that is displayed in the System Summary If an updated level of firmware is available download and update the library firmware before normal operation starts See Updating library and drive firmware on page 4 38 Chapter 3 Installation and configuration 3 13 Configuring library settings Logical library settings Refresh Library Library mode Random 7 Loop Enable Disable Auto load Enable Disable Number of active slots eo 9 active slorage I O disabled automatic cleaning not allowed a29z0124 Figure 3 14 Logical library mode settings To configure the library access mode settings for the logical library 1 Expand Configure Library if necessary and click Logical in the left navigation pane of the Web User Interface 2 Select the Library Mode Random In random mode the library allows the server s host s application software to select any data cartridge in any order Sequential In sequential mode the library s firmware predefines the selection of the cartridges After initialization the firmware causes the library to select the first available cartridge found counting from the lowest Column Tier position through the highest cartridge position in your librar for loading into the drive See Location coordinates and element addresses fon page 1 9 Loop Sequential mode with loop mode ON loads the cartridge in the lowest Column Tier cartridg
93. cable for connection to a network c Power supply cable 2 Check and reseat if necessary all of the cables that are connected to your library 3 Verify that there is no damage to any connector pins Emailing logs Logs provide a summary of the status warnings and errors in the library and include configuration settings and information that is provided in Operator Interventions Download current logs of the library and drive when requested by your service representative To email current logs 1 Ensure that no applications are accessing the library If a library operation is in progress wait until it finishes before attempting to generate the logs 2 Download the current library log from the Web User Interface by selecting Service Library gt Download Library Logs click Refresh and click Download 3 Download the current drive log from the Web User Interface by selecting Service Library gt Download Drive Logs click Refresh and click Download 4 When requested by Dell attach the log to an email message and send it to Dell technical support for further diagnosis 6 10 Dell PowerVault TL1000 Tape Autoloader User s Guide Chapter 7 Service procedures ITDT DCR ITDT DCR ITDT DCR is a tool with multifunction capability and is a quick convenient and efficient method for drive firmware updates It can also assist with drive dump retrievals Some of the capabilities of this tool Runs
94. ce the library 5 With the host interface test tool ITDT run the Scan functions to verify that the host application interface can detect the drive and the library To further test 6 6 Dell PowerVault TL1000 Tape Autoloader User s Guide the interface communication path run the Test Device function if available after the drive is selected This function writes and reads data across the interface also sending a command to the drive to run the internal performance read write test 6 If the host tool ITDT cannot detect the drive or library look for problems with the host interface cabling the HBA the device driver or the backup application software Isolating Web User Interface problems 1 Verify that you entered the account name and password correctly The account name and password are case sensitive 2 Verify that other library users are not entering commands from the Web User Interface or Operator Panel at the same time you are issuing commands 3 Ensure that library firmware is at the latest level visit http www dell com fupport 4 Ensure that the Ethernet cable is securely plugged in the rear of the library at the Ethernet port 5 Ensure that the correct IP netmask and gateway addresses are keyed into the network parameters 6 Ensure that the correct IP address is being used on the web browser 7 If the Ethernet connection is a direct connection between the PC and the library a special crossover Etherne
95. ceive timeout detected LDI I F error 0024 Receive data abnormality detected Observe LEDs See Interpreting front panel LEDs on page 6 8 Reseat all cables See Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resume Contacting e If the problem persists see Dell technical support on page 7 2 0029 LDI command ends abnormally Commands to the Encryption Key 007a Manager over the retry limit 2 Confirm the Encryption Key Manager settings Reseat all cables See Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resume Contacting If the problem persists see Dell technical support on page 7 2 A 2 Dell PowerVault TL1000 Tape Autoloader User s Guide Table A 1 Library error codes continued Code H Description Panel Indication Action Required 002B Commands to the encryption capable drive over the retry limit 1 Reseat all cables See 2 Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resume Contacting If the problem persists see Dell technical support on page 7 2 LDI I F error 002C ACK IU event timeout detected LDI I F error 002D Response IU event ti
96. cessed from the Operator Panel of the library The Operator Panel will however display other library error codes and drive error codes when problems occur For a listing of Operator Panel error messages see Appendix A Error codes on page A 1 TapeAlert is a standard that defines status conditions and problems that are experienced by devices such as tape drives autoloaders and libraries The standard enables a server to read TapeAlert messages called flags from a tape drive The server reads the flags from Log Sense Page 0x2E This library is compatible with TapeAlert technology which provides error and diagnostic information about the drives and the library to the server Because library and drive firmware might change periodically the SNMP interface in the library does not require code changes if devices add extra TapeAlerts that are not supported today However if this change occurs the MIB is written to minimize impact to the SNMP monitoring station At the time of this writing the TapeAlert flags in this appendix correctly represent TapeAlerts that are sent The MIB file must not be taken to mean that all traps that are defined in the MIB will be sent by the library or that they will be sent in the future TapeAlert flags supported by the library Table B 1 TapeAlert flags supported by the library Flag ae i 1 T N mb r Flag Name Description Action Required ype 01 oa A The
97. ck might become unstable if you pull out more than one drawer at a time For fixed drawers This drawer is a fixed drawer and must not be moved for servicing unless specified by the manufacturer Attempting to move the drawer partially or out of the rack might cause the rack to become unstable or cause the drawer to fall out of the rack Safety and environmental notices xiii CAUTION Removing components from the upper positions in the rack cabinet improves rack stability during relocation Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building e Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet When possible restore the rack cabinet to the configuration of the rack cabinet as you received it If this configuration is not known you must do the following Remove all devices in the 32U position and above Ensure that the heaviest devices are installed in the bottom of the rack cabinet Ensure that there are no empty U levels between devices that are installed in the rack cabinet below the 32U level e If the rack cabinet you are relocating is part of a suite of rack cabinets detach the rack cabinet from the suite e Inspect the route that you plan to take to eliminate potential hazards e Verify that the route that you choose can support the weight of the loaded rack cabinet Refer to the documentation that comes wi
98. crypted or unknown Click Submit to transfer the settings to the library A dialog message is displayed when the settings are updated successfully Configuring date and time settings Refresh Date and Time NTP server Submit NTP server address Time zone GMT Date MMDD YYY Time HH MM SS Auto Adjustment by PC Figure 4 43 Date and time settings screen Select Configure Library gt Date and Time to configure the date and time settings with one of three methods The date and time can be automatically updated with a Enable 01 01 2000 00 00 00 Disable Every 1 minute Start 4 28 Dell PowerVault TL1000 Tape Autoloader User s Guide a29z0170 a29z0200 remote NTP time server over the network Alternatively the date and time can be synchronized with the clock on your host computer And lastly that date and times can be set manually Note Selecting Refresh refreshes the date and time Note If you choose to manually set your date and time you must reset the date and time after the library is power cycled and after a library reset Note When the library is power cycled wait 10 seconds after the power is OFF before powering ON the library again The TL1000 Tape Autoloader communicates with an NTP server with the following conditions e Client server basis operation e UDP User Datagram Protocol to access the NTP server e Does not use authentication
99. cryption and decryption algorithm DES or AES When an algorithm is specified a privacy password and confirmation of the password are required Click Test to send a test trap to the IP addresses enabled in the Trap to fields Click Submit to transfer the settings to the library A dialog message is displayed when the settings are updated successfully Click Refresh to read the current settings from the library Saving and restoring configuration settings Your library configuration can be saved and restored automatically by a cookie and manually by with the Web User Interface It is recommended that you use the Web User Interface method whether you use the cookie method Important Verify all configuration settings after your library configuration is restored Reset the library date and time see Configuring date and time settings o n page 4 28 Saving and restoring configuration automatically with cookies If allowed by your web browser preference settings cookies are employed to automatically save your library configuration on your host computer and automatically restore your library configuration if your library network configuration uses a static IP address The following flowchart illustrates how VPD data is saved from and restored to a library with cookies 4 32 Dell PowerVault TL1000 Tape Autoloader User s Guide Does Auto Saved VPD Data exist for Library IP Address Yes No Does Library S N Auto Saved S
100. ct description 1 11 e Keep the library out of printer and copier rooms because of toner and paper dust Additionally do not store paper supplies next to the library e Keep the library away from moving air caused by doorways open windows fans and air conditioners Ensure that the machine covers are always kept closed to minimize any contamination from airborne particles Supported device drivers Device drivers enable the drive to interact with various servers For applications that use device drivers see the application s documentation to determine which drivers to use Note If you do not have Internet access and you need information about device drivers contact your sales representative 1 12 Dell PowerVault TL1000 Tape Autoloader User s Guide Chapter 2 User interfaces Operator Panel Web User Interface on page 2 5 The library has a local interface the Operator Panel and a remote Web User Interface UI The Operator Panel is on the front of the library and allows users to work locally on the library The Web User Interface allows users and administrators to view and perform some library functions from remote sites The Web User Interface is implemented as a Java Applet that runs in a web browser from any PC on the network The Java Applet requires that Java 1 5 0 or higher is installed on your host computer for full functionality and is best viewed with Internet Explorer 6 0 or h
101. ct the appropriate service or support link that is based on your need 5 Choose the method of contacting Dell that is convenient for you iii iV Dell PowerVault TL1000 Tape Autoloader User s Guide Contents Read this first Contacting Dell Figures Tables Safety and environmental notices Safety notices Laser safety and compliance Performing the safety inspection procedure Rack safety Preface Chapter 1 Product ASUR Front panel Cartridge magazine Rear panel Bar code reader SAS host interface Encryption x Supported Internet Protocols Simple Network paai Protocol SNMP messaging s Network Time Protocol Ultrium tape drives Media Logical Unit Number LUN scanning Location coordinates and element addresses Library specifications Product environment Supported device drivers Chapter 2 User interfaces Operator Panel Web User Interface Chapter 3 Installation and configuration Choosing a location Installing in a rack z Removing the accessor locking screw Attaching the library to a server Configuring the library Configuring your library with ihe Web Weer Interface Configuring your library with the Operator Panel Populating the library with cartridges Verifying library and drive operation Taking the Library Online Registering for support notification iii Vii X xi xii xii Xiii XV ede 1 10
102. ct the required speed and press Enter c Press Enter again to apply the setting or Cancel to reject the setting The speed must be set to Set Auto Negotiation for gigabit Ethernet networks d Press Cancel to backtrack through the menu hierarchy DHCP IPv4 Default Enabled a Select Configure Network Settings gt Configure DHCP gt Configure DHCPIPv4 b Select Enable DHCP IPv4 and press Enter to enable or press Down and select Disable DHCP IPv4 to disable c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy DHCP IPv6 Default Disabled a Select Configure Network Settings gt Configure DHCP gt Configure DHCPIPv6 b Select Enable DHCP IPv 6 and press Enter to enable or press Down and select Disable DHCP IPv6 to disable c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy IPv4 IPv6 Address Default 0 0 0 0 If DHCP is disabled set the IP address manually a Select Configure Network Settings gt Change IP Address b Select Set IP Address IPv4 to enter the IPv4 address of the tape library Set IP Address IPv6 to enter the IPv6 IP address split over 4 screens c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy IPv4 Subnet Mask Default 255 255 255 0 If DHC
103. ction v Select Validity Address Version Community Username Enable trap example vi public z Enable 2001 db8 0 0 0 0 0 1002 v1 public f Disable o k Disable WE Pee SNMPv3 User List Select Action v Select Validity User Name Authentication Privacy Disable Disable Disable Disable Disable Disable Disable Disable Disable A Disable Disable Disable R N oO Figure 3 21 Trap notifications Note This procedure is optional SNMP notifications are not enabled unless there is a check mark in the SNMP Enabled check box To disable SNMP notifications clear the SNMP Enable check box and click Submit The traps that are supported by the TL1000 Tape Autoloader are listed in Trap definitions types on page A 14 To set up trap notifications for an SNMP server 1 Expand Configure Library if necessary and click Notifications in the left navigation pane of the Web User Interface Click the SNMP Settings tab Click to place a check mark in the SNMP Enabled check box Configure the SNMP server and header settings Community SNMP community name to which the library belongs Name Unique SNMP name for the system Location Physical location of the system Contact Contact person s name SNMPvV3 engine ID A read only attribute that identifies the SNMPv3 engine Enter the trap IP addresses of the SNMP monitoring stations to be notified when an event takes place and the s
104. ctive cartridge magazine Unlocking the cartridge magazine manually Required tools Installing or relocating the rack mount kit or deskside kit for your library requires the following tool e 2 Phillips screwdriver Replacing a defective cartridge magazine After your replacement cartridge magazine is received complete the following steps to replace the defective cartridge magazine The library does not need to be powered OFF for this procedure 1 Remove the defective cartridge magazine from the library with the Operator Panel the Web User Interface or the manual method of removal e Operator Panel Use the Unlock Magazine command See Unlocking the e Web UI Manage Library gt Unlock Magazine See Unlocking the cartridge Manual method See Unlocking the cartridge magazine manually 2 After the defective magazine is removed from the library remove all cartridges from the defective magazine and insert them into the replacement magazine 3 Insert the new magazine with cartridges into the library Wait for the library to complete its inventory before normal library operations resume 4 Properly dispose of the defective magazine Unlocking the cartridge magazine manually This procedure is used to remove the cartridge magazine manually when for example the power is turned OFF or if the magazine fails to unlock in response to the Unlock Magazine command from the Operator Panel and Web Us
105. d to call attention to possible personal harm to people Contrast with attention and danger CE Customer engineer field engineer service representative centimeter cm One one hundredth of a meter 0 01 m Approximately 0 39 inch channel command An instruction that directs a data channel control unit or device to perform an operation or set of operations char Character CHK Check cleaning cartridge A tape cartridge that is used to clean the heads of a tape drive Contrast with data cartridge COD Capacity On Demand command A control signal that initiates an action or the start of a sequence of actions Glossary F 3 compact disc CD A disc usually 4 75 inches in diameter from which data is read optically by using a laser compression The process of eliminating gaps empty fields redundancies and unnecessary data to shorten the length of records or blocks concurrent Refers to diagnostic procedures that can be run on one control unit while the rest of the subsystem remains available for customer applications contingent connection A connection between a channel path and a drive that is caused when a unit check occurs during an I O operation controller A device that provides the interface between a system and one or more tape drives control path drive controllerA device that provides the interface between a system and one or more tape drives control path drive A drive that communicates messages from
106. ddress 00 11 22 33 4455 Link speed Auto NTP server 2001 0B8 0 0 0 0 1 101 SNMP trap 2001 D88 0 0 0 0 0 1002 E Mail address coolcustomer example com Library Motion Idle a29z0115 Figure 4 29 Library Map screen Select Monitor Library gt Library Map to display a graphical view of the library Each component of the library is represented by a clickable icon Select a component in the library map to display detailed information for that component of the library on the right side of the page A grayed out column represents the I O station The information that is displayed varies according to the type of device selected e Library information Accessor status OK Degraded or Failed Drive Status OK Degraded or Failed Drive Status displays Empty Loading or Ejected when the drive is empty loading media or media is ejected unloaded in the drive It displays Cleaning when the cleaning cartridge is in the drive and Initializing while initializing I O station Enabled or Disabled Auto cleaning Enabled or Disabled Magazine status Inserted or Open 4 18 Dell PowerVault TL1000 Tape Autoloader User s Guide Library mode Random or Sequential In Sequential mode Loop and Auto load mode are also displayed Ethernet information Status Protocol IP addresses DHCP Enabled or Disabled Subnet mask Gateway address Library worldwide node name MAC address Link speed NTP server SNM
107. ded or Failed It displays Not Ready while initializing e Drive status OK Degraded or Failed It displays Empty Loading or Ejected when the drive is empty loading media or media is ejected or unloaded in the drive It displays Cleaning when the cleaning cartridge is in the drive and Initializing while initializing e I O Station status Open Closed when I O Station is enabled e Operator Panel LED indicators Chapter 4 Operations 4 17 e Number of cartridges and slot configuration Cartridge in the drive 0 or 1 Slots value is always N A Number of cartridges in the active slots Number of active slots Number of cartridges in the cleaning inactive slots Number of cleaning inactive slots Number of cartridges in the I O Station 0 or 1 when enabled Number of I O Station slots Number of cartridges in the reserved slot Number of reserved slots e Library firmware version e Library serial number e Drive firmware version The library map Ethernet Information Status OK Library Protocol IPv 4 v 6 Dual Column 5 Column 4 Column 3 Column 2 Column 1 IPv6 address 2001 DB8 0 0 0 0 1 1 DHCPv6 Disabled Ethernet Stateless IPv6 address LT1145L4 03K324L2 08E12514 A Disabled Static IPv6 address Enabled IPv4 address 192 168 1 1 Subnet mask 255 255 255 0 Gateway address CLNXOO1L LT1144L4 08E126L4 192 168 1 254 DHCPY4 Disabled Library WINN O00 11 22 33 4455 66 77 MAC a
108. dia 5 7 Ensure proper packaging When shipping a cartridge use the original or better packaging Always ship or store a cartridge in a jewel case Use only a recommended shipping container that securely holds the cartridge in its jewel case during transportation Never ship a cartridge in a commercial shipping envelope Always place it in a box or package If you ship the cartridge in a cardboard box or a box of a sturdy material ensure the following Place the cartridge in polyethylene plastic wrap or bags to protect it from dust moisture and other contaminants Pack the cartridge snugly do not allow it to move around Double box the cartridge place it inside a box then place that box inside the shipping box and add padding between the two boxes see Figure 5 5 7 a69i0076 Figure 5 5 Double boxing tape cartridges for shipping Provide proper acclimation and environmental conditions Before you use a tape cartridge acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive the time will vary depending on the environmental extremes to which the cartridge was exposed Ensure that all surfaces of a cartridge are dry before inserting it Do not expose the cartridge to moisture or direct sunlight Do not expose recorded or blank cartridges to stray magnetic fields of greater than 100 oersteds for example terminals motors video equipment X
109. dresses DNS IP address Sets the IP address of the DNS server Click Submit to transfer the settings to the library A dialog message is displayed when the settings are updated successfully Click Refresh to read the current settings from the library Configuring encryption settings a29z0199 Figure 4 41 Encryption settings screen Select Configure Library gt Encryption to configure an encryption method for data that is stored on tape cartridges Note Application Managed Encryption AME does not require a key Chapter 4 Operations 4 27 o ww paa Encryption Hetresh Encryption Settings Submit s a Figure 4 42 Encryption settings enabled screen Encrypton method Configure encryption with the following settings 1 Expand Configure Library if necessary and click Encryption in the left navigation pane of the Web User Interface 2 In the Encryption method drop down menu choose Application Managed to enable encryption in your library No further configuration steps are necessary Note Library Managed Encryption and System Managed Encryption are not supported in this Library Library Managed Encryption configuration options and Keypath Diagnostics menus are greyed out in the Library Web Interface To determine whether a cartridge is encrypted use Configure Library gt Library Map and select the cartridge The screen displays whether the cartridge is encrypted not en
110. e Status OK a29z0116 Figure 4 30 Move Cartridges screen Use Manage Library gt Move Cartridges to move data and cleaning cartridges between the I O station storage positions inactive slots and tape drive Move cartridges by clicking and dragging a cartridge from one location to another or by right clicking a cartridge and selecting a destination Select a cartridge to display information for that cartridge in the Source pane on the right side of the page Drag the cartridge to a valid destination location to display information in the Destination pane Release the mouse button to run the move The following information is displayed e Source Location coordinates in the library Column Tier Slot type Storage I O station or Cleaning Element address Cartridge label Encryption capability for storage cartridges Remaining uses for cleaning cartridges When a cleaning cartridge is added to the library I O station or cleaning slot the remaining uses are displayed as 50 The actual remaining uses are updated when the cleaning cartridge is loaded into the tape drive See Cleaning cartridge on page 5 4 Media status OK Degraded or Failed e Destination Location coordinates in the library Column Tier Status for the tape drive Slot type and element address 4 20 Dell PowerVault TL1000 Tape Autoloader User s Guide Note Each column has a spring loaded mechanism that pushes the cartridges into Tier 1
111. e check all cable connections and ensure that the cartridge magazine is closed and in the locked position Ensure that the power supply switch is in the ON position If the Operator Panel still does not initialize see Chapter 6 Troubleshooting on page 6 1 Chapter 3 Installation and configuration 3 9 Important To disconnect all power from the library turn the power switch to the OFF position then remove the power cord from the outlet The power switch removes power from portions of the library and the drive but the power supply still has ac power at its input Note When the library is power cycled wait 10 seconds after the power is OFF before the library is powered ON again Configuring the library The library can be configured with the Web User Interface or the Operator Panel The preferred_method for con figurine our library is by using the Web User For complete detailed information about all of the functions available on the library with the Operator Panel and the Web User Interface see Chapter 4 Operations on page 4 1 The default library configuration settings are listed in Table 3 2 Table 3 2 Default library configuration settings Configuration Item Default Setting NETWORK Ethernet link speed Auto SSL security Disabled IPv4 settings Enabled DHCP Dynamic Host Configuration Enabled Protocol Static
112. e I O station storage slots and tape drives adapter card A circuit board that adds function to a computer adj Adjustment AH Authentication Header An Internet Protocol intended to guarantee connectionless integrity and data origin authentication of IP datagrams Further it can optionally protect against replay attacks by using the sliding window technique and discarding old packets AIX Advanced Interactive Executive IBM s implementation of the UNIX operating system The System p system among others uses AIX as it s operating system alphanumeric Pertaining to a character set that contains letters numerals and other characters such as punctuation marks alter To change ambient temperature The temperature of air or other media in a designated area particularly the area that is surrounding equipment AME Application Managed Encryption ampere A A unit of measure for electric current that is equivalent to a flow of 1 coulomb per second or to the current produced by 1 volt applied across a resistance of 1 ohm ANSI American National Standards Institute application managed encryption Tape encryption that is controlled by an application archive To collect and store files in a designated place ASCII American National Standard Code for Information Interchange A 7 bit coded character set 8 bits including parity check that consists of control characters and graphic characters assigning a device The est
113. e head mechanism and returned to the cartridge home position Press the Enter key to unload the cartridge from the tape head mechanism Cleaning the drive manually Commands Clean Drive Figure 4 10 Clean Drive command Select Commands gt Clean Drive to clean the tape drive manually with a cleaning cartridge in either a cartridge storage position or the I O station 4 6 Dell PowerVault TL1000 Tape Autoloader User s Guide Press the Enter key to move the cleaning cartridge to the drive and start drive head cleaning The cleaning cartridge is returned to its home position when drive cleaning is finished Conducting a library inventory Commands Figure 4 11 Inventory command Select Commands gt Inventory to force the library to run an inventory of the cartridge magazine accessor and tape drive to refresh the library map An inventory is conducted automatically when power is first turned ON or when the cartridge magazine is removed and reinserted Press the Enter key to conduct the inventory Taking the library online and offline Commands Change Library State t Set Library Online Set Library Offline Figure 4 12 Online Offline command Select Commands gt Change Library State to take the library online or offline It is sometimes necessary to take the library offline before servicing functions for the library are done Once these ope
114. e position after the cartridge in the highest Column Tier cartridge position is filled with data and sent back to its home position This mode allows endless backup operations without user interaction Autoload Sequential mode with autoload mode ON loads the first available cartridge the lowest Column Tier cartridge position that contains a cartridge automatically if the library powers ON or resets with an empty drive If the library powers ON with a cartridge already in the drive sequential mode starts from the home position of that cartridge unless the host issues a rewind and unload command to the drive In which case the next cartridge in sequence will be loaded into the drive To start sequential mode if autoload is OFF use the Move Cartridge command to load the first cartridge into the drive The sequence starts from the home position of that cartridge Cartridges need not to be in contiguous slots To stop sequential mode use the Move Cartridge command to unload the drive This command cancels sequential mode the next sequential cartridge is NOT loaded To restart sequential mode use the Move Cartridge command again to load a cartridge the loading sequence resumes from the home position of that cartridge Number of active slots Select the number of active slots you would like to assign in your library Selecting the number of active slots defines the number of storage slots number of cleaning inactive slots whether t
115. ead or Verify ended because a block was read from tape that did not have the block length requested in the command The Information Bytes Bytes 3 5 are only valid if the Valid flag is set This occurs only for current errors and not for deferred errors The Field Replaceable Unit field Byte 14 is set to either zero or to a non zero vendor specific code indicating which part of the drive is suspected of causing the failure The Clean CLN flag Byte 21 bit 3 is set if the drive needs cleaning and clear otherwise The Volume Label Fields Valid VolValid bit Byte 21 bit 0 is set if the Volume Label being reported is valid The Volume Label field Bytes 22 28 reports the volume label if a cartridge is loaded in the drive and Volume Label Fields Valid is set The Current Wrap field Byte 29 reports the physical wrap of the tape The least significant bit reflects the current physical direction AOh means that the current direction is away from the physical beginning of the tape Alh means that the current direction is towards the physical beginning of the tape Relative LPOS fields Bytes 30 33 reports the current physical position on the tape SCSI Address field Byte 34 reports the SCSI Bus Address for the drive Values returned range from 00h to OFh This field Byte 35 contains the frame and drive number passed across the RS 422 serial interface Appendix C Sense data C 9 C 10 Dell PowerVault TL1000 Tape Autoloader User s
116. eaning settings Select Configuration gt Configure Auto Cleaning to enable or disable automatic head cleaning of the tape drive in the library Note It is recommended that the Auto Clean function is enabled on the library With the Auto Clean function enabled drive cleaning occurs automatically The only time Auto Cleaning is disabled is when your Backup Application requires that it has control The drive can also be cleaned manually For details see Cleaning the drive manually on page 4 6 Configuring the number of active slots Configuration Configure Library Set Active Slots Count Active Slots Figure 4 18 Active slot count settings Select Configuration gt Configure Library gt Set Active Slots Count to set the number of active data cartridge positions within the logical library Configure the number of active slots with the following setting e Active Slots The maximum number of active slots that can be set is dependent upon the I O station configuration and auto cleaning setting The active cartridge slots always begin with the cartridge position with the lowest cartridge address within the logical library Chapter 4 Operations 4 9 Configuring the library access mode Configuration Configure Library L Configure Library Mode Set Random Mode Set Sequential Mode Co
117. ecurity settings in the Trap List menu Chapter 3 Installation and configuration 3 21 Modify a Trap No 1 Validity Enable Disable Trap version w3 Inform Address trap example Community User name Authentication Authentication password Confirm password Privacy Privacy password Confirm password Submit Cancel a29z0140 Figure 3 22 Trap list settings e Validity Enable Disable setting Trap version v1 v2c or v3 For v2c and v3 the Inform check box determines whether an SNMP INFORM request is sent instead of a trap event e IP address IPv4 and IPv6 addresses are supported Host names can be entered instead of numerical IP addresses if the DNS server is specified e Community v1 or v2c SNMP community name e User name v3 only SNMPv3 unique user name e Authentication v3 only Authentication algorithm MD5 or SHA When an algorithm is specified an authentication password and confirmation of the password are required e Privacy v3 only Privacy service encryption and decryption algorithm DES or AES When an algorithm is specified a privacy password and confirmation of the password are required 6 Enter the SNMPv3 users who are allowed to access the tape library in the SNMPv3 User List menu Modify a User No 1 Validity Enable Disable User name ib
118. elete the selected user from the system e User Name The user name of a registered user e Password Case sensitive password for the registered user e Role The user access level for the registered user Users are allowed to monitor the library but not complete actions that affect the physical library Superusers are allowed to operate the physical and logical library but not complete actions that affect the library configuration Administrator users are allowed access to the entire physical library and logical library including configuration Only one administrator user must be assigned the login name admin An administrator can add modify remove extra administrator superuser and user accounts and change passwords User accounts are restricted to specific areas of the library For more information see Chapter 2 User interfaces on page 2 1 A User account can be modified by an administrator to provide a user with superuser or administrator access permissions to the library functions Enter all user IDs and passwords on the Library Configuration form in Appendix D Library Configuration Form on page D 1 Chapter 4 Operations 4 23 Click Submit to transfer the settings to the library A dialog message is displayed when the settings are updated successfully Click Refresh to read the current settings from the library Configuring physical library settings Refresh Library Library name Tuscon Auto
119. ell PowerVault TL1000 Tape Autoloader User s Guide Rear panel Figure 1 5 Rear panel components Table 1 3 Rear panel component descriptions Number Component Description Power connector The library connects to a 110 220 volt ac power supply A Power switch The library is powered ON when the power supply switch on the rear panel is ON 1 The library has no independent power switch on the front panel SAS host interface Serial attached SCSI host interface cable connection connector The Ultrium 4 5 and 6 SAS drives use the SFF 8088 connection at the drive end and SFF 8088 or SFF 8470 at the host adapter end Ethernet port This port is used to connect the library to a network Accessor locking screw The accessor locking screw is used to lock the accessor in place during transportation Important Remove the accessor locking screw before the library is powered ON G Air vent These vents allow air to escape from the power supply and tape drive sled Chapter 1 Product description 1 5 Bar code reader The bar code reader is a part of the library accessor The bar code reader reads each cartridge bar code label that identifies the types of cartridge magazines and tape drive that is installed in the library It also provides inventory feedback to the host application Operator Panel and Web User Interface The library stores the customized inventory data in memory Library firmware
120. ent Interface You are experiencing host attachment interface problems See Isolating host attachment interface problems on Installation and You are experiencing trouble See Installation and configuration problems on page Configuration installing or configuring your library ITDT DCR The Performance Test duration Items affecting the duration of the test varies e The level of adapter device driver e Your adapter model and type Chapter 6 Troubleshooting 6 5 Problem Area If Then Library Not There is a blank operator Failure of the login screen to display on the Operator Booting panel display Panel in 15 minutes indicates that the boot up process is not completing The accessor does not move 1 Power OFF the library and wait at least 1 minute before the library is powered ON to recover from the The display is stuck on problem initialization for extended period of time 2 Ifa library firmware update was completed try repeating the update procedure Logs You are required to download the Using the Web User Interface library log or drive log e Library log Service Library gt Download Library Logs e Drive log Service Library gt Download Drive Logs Network Time The library time is not being Using the Web User Interface Protocol NTP updated by the NTP server 1 Disable NTP 2 Set the time manually 3 Enable NTP Power If
121. er s Guide help system from the keyboard Use the following keyboard combinations e http www dell com support e To traverse to the next link button or topic press Tab inside a frame page e To move to the previous topic press or Shift Tab e To scroll all the way up or down press Home or End e To print the current page or active frame press Ctrl P e To select press Enter Access the publications You can view the publications for this library in Adobe Portable Document Format PDF with the Adobe Acrobat Reader The PDFs are provided at the following website http www dell com support E 1 E 2 Dell PowerVault TL1000 Tape Autoloader User s Guide Glossary This glossary defines the special terms abbreviations and acronyms that are used in this publication If you do not find the term that you are looking for refer to the index or to the Dictionary of Computing 1994 Numbers 2 1 compression The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression In 2 1 compression twice as much data can be stored with compression as can be stored without compression A A Ampere ac Alternating current access method A technique for moving data between main storage and input or output devices accessor This component contains the library robot and bar code reader The accessor moves cartridges to and from th
122. er Interface To unlock the cartridge magazine manually 1 On the front panel locate the access hole for the cartridge magazine lock mechanism to the left of the Operator Panel J in Figure 8 1 on page 8 2 8 1 o O col A PowerVault TL1000 UNLOCK O STATION O Ne J a29z0189 Figure 8 1 Cartridge magazine lock release access hole 2 Insert the end of a straightened paper clip or similar object into the lock release access hole Gently push the lock mechanism to release the lock and eject the cartridge magazine 3 If the I O station is enabled push the lock mechanism twice or push and hold the lock mechanism until the cartridge is withdrawn far enough to clear the I O station lock 4 Remove the cartridge magazine from the front of the library If the magazine is stuck in the library and does not eject see Contacting Dell technical support 5 Examine the magazine and cartridges for damage e If there is damage to a cartridge replace that cartridge e If there is damage to the magazine replace the magazine 8 2 Dell PowerVault TL1000 Tape Autoloader User s Guide Appendix A Error codes Library error codes Drive error codes on page A 11 Web User Interface error messages on page A 11 Trap definitions types on page A 14 When an error occurs during operation of the library the library stops the current operation and displays
123. erator Panel components Library ready screen Password entry screen Screen elements Confirmation screen a Java security warning message Login page 3 User account window Superuser account window Administrator account window Rack mount screw locations for front anid rear vertical rails Attaching the front br ckets to the library chassis Attaching the rear brackets w the sails Creating the rail assemblies Installing the rail assemblies Securing the front of the library in the jack Securing the rear of the library in the rack The cables at the rear of the library accessor locking screw Interface cable connection Java security warning message Web User Interface login screen System summary Logical library mode settings Cartridge assignment settings Network settings Date and time settings Encryption settings Encryption enabled settings Email notifications Trap notifications Trap list settings SNMPv3 user list settings User access settings Add User dialog Save configuration Cartridge release gate Cartridge orientation Operator Panel top menus Configuration settings Current information Firmware revision z Unlock I O station command I O station unlocked Unlock magazine command Move cartridge command Unload command 1 1 1 2 1 4 1 4 1 5 18 1 10 2 1 2 4 2 4 25 2 5 2 6 2 7 2 7 2 8 s99 3 4 3 5 3 6 3 6
124. erly installed 3 Ensure that all the required or latest available Operating System files or updates DLLs PTFs are installed and applied Chapter 6 Troubleshooting 6 7 Installation and configuration problems Problems that are encountered during the installation of the library are caused by improper application software configuration errors or an incorrectly configured operating system If the application software that you are using is not communicating with the library after installation check e Accessor locking screw Ensure that the accessor locking screw on the rear panel of the library is removed before the library is powered ON ge Removing thal accessor locking screw on page 3 7 e HBA LUN 0 1 support A single ID addresses both drive and library since the drive is LUN 0 and the library is LUN 1 These models require an HBA that supports LUN scanning which must be enabled at the HBA See Number LUN scanning on page 1 9 e Cable connections Ensure that there are no bent pins on cables and that all connections are securely fastened e SAS cables and interposers Ensure that SAS cables and interposers if any are properly attached See Connecting the Host Interface cables on page 3 8 e Backup application installation Refer to the documentation included with your backup application software for instructions on how to verify installation e Device driver installation Ensure that the correct device
125. error in the Detail panel The information that is displayed for the error comprises e Index number of the error e Date and time the error occurred Error code e Description of the error There are two types of error data that are displayed in the library log with different Code attributes e Library Drive sense data Sense key ASC ASCQ For example a 5 3B 0D error states that an illegal request was initiated that resulted in a medium destination element full error that is reported by the library Selecting log entry 012 provides detailed sense data for this failure Information about sense data is listed in Appendix C Sense data on page C 1 e Library Drive error code Code For example in log entry 010 a 0222 error states that the library cannot eject medium because drive is in state of Prevent Media Removal Information about errors and action to resolve the problem are listed in Appendix A Error codes Chapter 4 Operations 4 35 Trace data Refresh System Trace Data 4 Index 0000 0010 0020 0030 0040 0050 0060 0070 0080 0030 xO FF 11 0B 00 00 00 00 00 00 00 Occurred at Code 0011 x1 oo oo 0D 00 05 oo Eg 00 oo oo DA 008 01 01 2008 18 01 18 Failed in time data acquisition from time server x2 x3 x4 xh xB x7 x8 x9 xA xB xC xD xE xF 00 00 00 00 00 OA OO 00 00 00 00 00 00 00 4D 00 00 00 00 00 00 00 00 0
126. es that the data on the tape is suspect from a WORM point of view 1 Copy the data to another WORM tape cartridge 2 Discard the old WORM tape 60 WORM Media overwrite attempted Set when the drive rejects a write operation because the rules for allowing WORM writes are not met Data is appended to WORM media only Overwrites to WORM media are not allowed Append the information about a WORM tape cartridge or write the data to a non WORM cartridge B 6 Dell PowerVault TL1000 Tape Autoloader User s Guide Appendix C Sense data Sense Key definitions Library sense data Tape drive sense data on page C 3 Sense Key definitions Table C 1 Sense key definitions SK Definition 00 No Sense 01 Recovered Error 02 Not Ready 03 Media Error 04 Hardware Error 05 Illegal Request 06 Unit Attention 07 Data Protect 08 Blank Check 09 Reserved 0A Reserved 0B Aborted Command 0C Reserved 0D Volume Overflow OE Reserved OF Reserved Library sense data lists the Additional Sense Codes ASC and Additional Sense Code Qualifiers ASCQ associated with the reported Sense Keys A sense key of 00h no sense has no ASC ASCQ associated with it A few ASC ASCQs are associated with more than one sense key The sense keys that can give a particular ASC ASCQ are indicated within the Sense Key column
127. etected Suspect the bar code CHK 005B reader cable connection PC I F error Interrupt timeout 005C detected Suspect the bar code CHK 005C reader cable connection PC I F error 005D Invalid signal NAK detected CHK 005D Suspect the bar code reader cable connection PC I F error 005E Bus arbitration lost error detected CHK 005E Suspect the bar code reader cable connection PC I F error 005F Ready condition does not occur CHK 005F Suspect the bar code reader cable connection 1 Attempt to unload the cartridge from the accessor Sed Moving cartridges on page 4 6 Operator Panel or Web User Interface Calibration failed because the 2 ic the bower cubes and tiv acan 0070 accessor contains media Suspect CHK 0070 oh p PPY y agam the centering sensor e If the problem is corrected run Library Verify before normal library operations resume e Ifthe problem persists see Dell technical support on page 7 2 A 4 Dell PowerVault TL1000 Tape Autoloader User s Guide Table A 1 Library error codes continued Code H Description Panel Indication Action Required Calibration failed due to an Cycle the power supply and try again 0071 empty magazine Suspect the CHK 0071 If the problem is corrected run Library Verify magazine set sensor before normal library operations resume Calibration measurement invalid e If the persists see Contacting Delli 0072 d
128. ettings 3 21 notification settings email 3 20 NTP 1 7 NTP address 3 17 4 28 NTP server 4 28 configuration 3 17 O offline 4 7 online 4 7 online or offline 4 21 online offline icon 2 1 Operating procedures Operator Panel 4 1 operational specifications 1 10 operator interventions 4 34 Operator Panel 1 2 2 1 3 24 3 26 3 28 4 7 4 8 4 9 4 10 4 11 4 12 4 13 4 14 4 15 current information 4 4 firmware revision 4 4 library inventory 4 7 manually cleaning the drive 4 6 menus 4 3 moving cartridges 4 6 taking the library online and offline 4 7 unloading the drive 4 6 unlocking cartridge magazine 4 5 unlocking I O station 4 4 viewing settings 4 3 Operator Panel settings 4 13 Ordering media Ordering WORM cartridges 5 3 P passwords 2 5 passwords changing 2 5 4 13 4 23 physical library settings 4 24 physical specifications 1 10 policy configuration 3 18 populating the library with cartridges 3 27 power button 1 5 power connector 1 5 power consumption 1 10 power cord connecting 3 8 power management 1 8 power socket 1 5 power supply 1 5 problem diagnosis 6 3 product environment 1 11 R rack installation safety xiii rack mounting 3 2 rack mounting rails 3 2 RAID 1 9 random access mode 3 14 3 26 4 10 Read Write capability 5 3 X 2 Dell PowerVault TL1000 Tape Autoloader User s Guide Ready Activity LED 2 1 rear panel 1 5 rebooting the drive 4 8 rebooting the library 4 8 removing acce
129. failure The following are more operational details of LEDs The Ready Activity LED J in Figure 2 1 on page 2 1 turns ON any time the unit is powered ON and functional The Ready Activity LED flashes whenever there is library This LED also flashes when the library is offline The Clean Drive LED J in Figure 2 1 on page 2 1 turns ON when a cleaning required command is issued by the drive The LED turns OFF after a successful drive cleaning operation e The Attention LED J in Figure 2 1 on page 2 1 turns ON to indicate that a piece of media is bad marginal or invalid The LED turns OFF when all marginal and invalid cartridges are exported from the library The Attention LED also turns ON if Autoclean is enabled and no cleaning cartridge is in a cleaning position The Error LED J in Figure 2 1 on page 2 1 turns ON when there is an unrecoverable drive or library failure An error message is displayed on the screen and the LED remains ON until the error state is resolved For information see Interpreting front panel LEDs on page 6 8 Input modes There are several ways to enter values in the different menu items These values are selectable predefined values toggle values for example ON OFF and numerical values like network addresses Selecting predefined values 1 To set the predefined values press the Enter key to select the menu item 2 With the Plus and Minus keys select one of the various
130. filled with data and sent back to its home position This procedure allows endless backup operations without user interaction e Autoload Sequential mode with autoload mode ON loads the first available cartridge the lowest Column Tier cartridge position that contains a cartridge automatically if the library powers ON or resets with an empty drive If the library powers ON with a cartridge already in the drive sequential mode starts from the home position of that cartridge unless the host issues a rewind and unload command to the drive In which case the next cartridge in sequence is loaded into the drive To start sequential mode if autoload is OFF use the Move Cartridge command to load the first cartridge into the drive The sequence starts from the home position of that cartridge Cartridges need not to be in contiguous slots 3 26 Dell PowerVault TL1000 Tape Autoloader User s Guide To stop sequential mode use the Move Cartridge command to unload the drive This command cancels sequential mode the next sequential cartridge is NOT loaded To restart sequential mode use the Move Cartridge command again to load a cartridge the loading sequence resumes from the home position of that cartridge c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy 6 Date Time Enter the local time and date manually if you do not plan to use a network based time ser
131. functionality LDAPS Secure LDAP over SSL LDI Library Drive Interface LED Light emitting diode library certification In cryptography a certificate that is provided by the library F 10 Dell PowerVault TL1000 Tape Autoloader User s Guide library managed encryption Tape encryption that is controlled by the tape library Linear Tape Open LTO A type of tape storage technology that is developed by the IBM Corporation Hewlett Packard and Quantum LTO technology is an open format technology which means that its users have multiple sources of product and media The open nature of LTO technology enables compatibility between different vendors offerings by ensuring that vendors comply with verification standards The LTO technology is implemented in two formats the Accelis format focuses on fast access the Ultrium format focuses on high capacity The Ultrium format is the preferred format when capacity rather than fast access is the key storage consideration An Ultrium cartridge has a compressed data capacity of up to 6250 GB 2 5 1 compression and a native data capacity of up to 2500 GB liquid crystal display LCD A low power display technology that is used in computers and other I O devices loadable The ability to be loaded LME Library Managed Encryption LTO cartridge memory LTO CM Within each LTO Ultrium data cartridge an embedded electronics and interface module that can store and retrieve a cartr
132. fy that all installed components such as the tape drive and library are at the latest levels noted on the Support website Mixing different levels of library and tape drive firmware is not supported and might cause unpredictable results Dell suggests that you update library and drive firmware when new levels become available For instructions on updating library and drive firmware see library and drive firmware on page 4 38 Now you are ready to use your library 3 30 Dell PowerVault TL1000 Tape Autoloader User s Guide Chapter 4 Operations The Operator Panel Monitoring the Library Configuration settings on page 4 3 Current information on page 4 4 Firmware revision on page 4 4 Managing the Library Unlocking the I O station on page 4 4 Configuring the Library Setting the library to factory defaults on page 4 13 Servicing the Library Checking the library error status on page 4 14 The Web User Monitoring the Library The system summary on page 4 17 The library map on page 4 18 Managing the Library __ Moving cartridges on page 4 20 Unloading the drive on page 4 21 Cleaning the drive manually on page 4 21 Taking the library online and offline on page 21 A Conducting a library inventory on p
133. g if you proceed operation from Web Clear the cache of Java when this message displays even if it restarts All Library Busy Library information updating now Cannot access library information All Appendix A Error codes A 13 Trap definitions types Table A 4 Trap list The TL1000 library supports the following types of SNMP traps Trap ID Event Type Description Clean Drive LED Attention LED Error LED 1 Emergency Drive error l 2 Library error 7 l sai 21 Error Drive error l a 22 Library error 7 l a 51 Warning Drive error j g SN Drive Library error Endurance 52 frequency attainment Library 53 Cleaning ON i Drive ay from drive 54 Cleaning f i i cartridge Library demand for an exchange 101 Information Beginning of 7 g i Drive inventory Change in 102 library operation mode Library Beginning of medium move Completion of medium move Library Drive not ready Library Drive to online Magazine unlock operation I O Station unlock operation A 14 Dell PowerVault TL1000 Tape Autoloader User s Guide Appendix B TapeAlert flags TapeAlert flags supported by the library TapeAlert flags supported by the Ultrium tape drive on Additional information is provided to the reader about the tape library and tape drive All error code and diagnostic information cannot be ac
134. h Column 4 a minimum of one column can be reserved for cleaning cartridges Cleaning cartridges are used to clean the tape drive heads For configuration details see Installation and configuration on page 3 1 Cartridge magazine Emergency cartridge magazine lock release release When the I O station is locked insert a large straightened paper clip twice or hold the paper clip in place while the cartridge magazine slides past the I O station lock 5 Air vents These vents draw cooler air into the library enclosure and allow warm air to escape which helps keep the library at a normal operating temperature Chapter 1 Product description 1 3 Cartridge magazine a29z0025 Figure 1 3 Cartridge Magazine Cartridge locations as they appear A Cartridge magazine in the Library Map Note These labels are for reference only and do not display on the magazine Magazine handle Figure 1 4 shows the cartridge location label 1 and ruler 2 that appears on the cartridge magazine The ruler provides an indication of the distance when the magazine is opened or withdrawn to the end of the magazine before it clears the front edge of the library To prevent dropping the magazine support both ends of the magazine before it clears the front edge of the library a29z0057 Figure 1 4 Cartridge magazine top view 1 4 D
135. haracters that identifies a program device or system to another program device or system IEC International Electrotechnical Commission IKE Internet Key Exchange that is used in the IPsec protocol IML Initial microprogram load incompatible magazine This message might display on the Operator Panel during library initialization It occurs during factory restore or VPD This message is not a real issue since it takes time for the library to configure initial microprogram load IML The action of loading a microprogram from an external storage to writable control storage initiator The component that runs a command The initiator can be the host system or the tape control unit INST Installation interface A shared boundary An interface might be a hardware component to link two devices or it might be a portion of storage or registers accessed by two or more computer programs Internet Protocol Version 4 IPv4 See IPv4 Internet Protocol Version 6 IPv6 See IPv6 interposer The part that is used to convert a 68 pin connector to a 50 pin D shell connector intervention required Manual action is needed INTRO Introduction I O Input output T O station Cartridge location that is dedicated for the insertion of cartridges into and the removal of cartridges from the library Glossary F 9 IOP Input output processor IP Internet Protocol IP address An identifier for a computer or device on an Internet Prot
136. he I O Station is enabled disabled and whether auto cleaning is allowed The first digit configures the number of active storage positions 4 6 8 or 9 The 3 14 Dell PowerVault TL1000 Tape Autoloader User s Guide second digit configures Column 5 Tier 1 of the magazine as an I O Station 0 when disabled and 1 when enabled The Auto Cleaning function can be enabled only if there is at least one inactive position in the magazine If Auto Cleaning is enabled the inactive positions become cleaning cartridge positions 3 Click Submit to enable the settings Physical library settings Cn Library Library name Tuscon Auto cleaning Enable Disable Bar code label length O6 8 g R Submit Sj Figure 3 15 Cartridge assignment settings To configure the library cartridge assignment settings complete the following procedure 1 Expand Configure Library if necessary and click Physical in the left navigation pane of the Web User Interface 2 Select the Library settings e Library name Enter a name for your library e Auto Cleaning Automatically cleans the drive when the drive requests that cleaning and a cleaning cartridge is present in the library Auto cleaning can be enabled only when there is at least one inactive position in the magazine in the library e Bar code label length Use to choose the number of characters in the cartridge bar code that is reported to the host computer 3 Click Submit to en
137. he cartridge magazine is unlocked it can be removed from the library to insert or remove data and cleaning cartridges When the cartridge magazine is fully inserted the magazine locks into place After the magazine is closed wait for the library to complete its inventory before normal library operations resume Note A blue release gate in the upper left corner of each column in the cartridge magazine prevents each cartridge from falling out of the front of the magazine When manually releasing the gate with one hand position your other hand in front of the column opening to protect cartridges that are ejected by the internal column spring Note If the cartridge magazine is not removed within 5 minutes it is automatically locked 4 22 Dell PowerVault TL1000 Tape Autoloader User s Guide Configuring the library Managing user access Refresh Current users Select Action v Select User Name All Role _ O user User suser Superuser admin Administrator a29z0122 Figure 4 37 User Access screen Select Configure Library gt User Access to add modify or remove administrator superuser and user accounts and to change passwords Up to 7 users can be configured with the Web User Interface Add modify or remove users with the following information e Select action Add To add new users Modify To change the selected user s access role or password Remove To d
138. he library is powered ON and during normal operation when the library is idle If the test detects a problem the library generates a message that identifies which component is likely causing the problem The library s Error LED and Attention LED might turn ON to indicate an abnormal state If the problem is not severe the Attention LED turns ON and the library continues to provide full functionality to the library If the problem is not recoverable the Error LED turns ON and an error message is displayed on the Operator Panel When the library generates an attention event or an error event support staff can be notified immediately by setting up email event notification or SNMP trap notification The type of event that generates email notification or SNMP trap notification can be selected to limit the number of events to a specific priority level 6 1 Customers can frequently resolve a simple problem themselves by with the information found in Diagnosing a problem on page 6 3 If the problem is unrecoverable the customer must contact Dell Technical Support see Dell technical support on page 7 2 Library error message content When a library event occurs the event is logged in to flash memory on the Library Control Board The library error log is viewed on the Operator Panel by selecting Service gt View Error Status The log lists all of the library error messages in the order in which they occurred starting with the
139. hether the library is online or offline To take the library online with the Operator Panel 1 From the top menu screen press the Minus key to select Commands and press Enter Select Change Library State and press Enter Select Set Library Online and press Enter Press Cancel repeatedly to return to the top level menu of wh Press the Minus key to select Logout and press Enter To take the library online with the Web User Interface 1 Save the library configuration a Expand Configure Library if necessary and click Save Restore in the left navigation pane of the Web User Interface b Click Save and then enter a file name and select a location to save the configuration file 2 Verify the library state a Click Library State in the left navigation pane of the Web User Interface b If the library is offline click Bring Online c Click Yes to confirm when prompted A message dialog displays when the operation is completed 3 Click Logoff in the upper right corner of the window Registering for support notification Support notification registration provides email notification when new firmware levels are updated and are available for download and installation Enter your user name and password on the Appendix D Library Configuration Chapter 3 Installation and configuration 3 29 Note Library firmware and tape drive firmware are verified and released together When the latest firmware is updated veri
140. home position when the drive cleaning is finished Taking the library online and offline Current state Online Bring Offline Figure 4 33 Library State screen Select Manage Library gt Library State to take the library online or offline Check the library status and click the button that is displayed to change the library status Chapter 4 Operations 4 21 It is sometimes necessary to take the library offline before library servicing functions are completed Once these operations are finished it is necessary to bring the library back online Note The tape drive is always online even when the library is offline Conducting a library inventory Start Figure 4 34 Inventory screen Select Manage Library gt Inventory to force the library to run an inventory of the cartridge magazine accessor and tape drive to refresh the library map Conduct an inventory by clicking the Start button The Inventory Progress bar indicates the process in action Wait until the operation finishes before normal library operations resume Inventory Progress I 81 done a29z0138 Figure 4 35 Inventory progress bar An inventory is conducted automatically when the power is first turned ON or when a cartridge magazine is inserted Unlocking the cartridge magazine Magazine state Locked a29z0174 Figure 4 36 Unlock magazine Select Manage Library gt Unlock Magazine to unlock and remove the cartridge magazine When t
141. idge READ ONLY XXxxxxL1 LTO Ultrium Cleaning Cartridge CLNxxxLx To determine the complete specifications of the bar code and the bar code label contact your sales representative When a bar code label is attached to a tape cartridge place the label only in the recessed label area see J in Figure 5 1 on page 5 1 A label that extends outside of the recessed area can cause loading problems in the drive Chapter 5 Media 5 5 Attention Do not place any type of mark on the white space at either end of the bar code A mark in this area might prevent the library from reading the label L T 1 2 3 L6 a69i0360 Figure 5 3 Sample bar code label on the LTO Ultrium 6 Tape Cartridge The volume serial number LTO123 and bar code are printed on the label Guidelines for the use of bar code labels Apply the following guidelines whenever using bar code labels Do not reuse a label or reapply a used label over an existing label Before you apply a new label remove the old label by slowly pulling it at a right angle to the cartridge case Use peel clean labels that do not leave a residue after they are removed If there is glue residue on the cartridge remove it by gently rubbing it with your finger Do not use a sharp object water or a chemical to clean the label area Examine the label before it is applied to the cartridge Do not use the label if it has voids or smear
142. idge s historical usage and other information LUN Logical Unit Number LVD SCSI Bus Low Voltage Differential MAC address The Media Access Control address of a computer networking device magnetic tape A tape with a magnetic surface layer on which data can be stored by magnetic recording MAP Maintenance analysis procedure mask A pattern of characters that controls the retention or elimination of portions of another pattern of characters To use a pattern of characters to control the retention or elimination of portions of another pattern of characters master file A file that is used as an authority in a job and that is relatively permanent even though its contents might change Synonymous with main file Maximum Transmission Unit MTU The size of the largest packet that a network protocol can transmit MB Megabyte expressed as data rate in MB s or MB second media capacity The amount of data that can be contained on a storage medium expressed in bytes of data media type identifier Pertaining to the bar code on the bar code label of the Ultrium Tape Glossary F 11 Cartridge a 2 character code L1 that represents information about the cartridge L identifies the cartridge as one that can be read by devices that incorporate LTO technology 1 indicates that it is the first generation of its type mega One million of meter In the Metric System the basic unit of length equal to approximately 39 37 inches
143. igher Internet Explorer 7 0 or higher is required for IPv6 Operator Panel The Operator Panel is on the front bezel of the library The Operator Panel displays library information and menu commands that are used to run library management functions in response to the control keys on the right of the LCD display N N O N DQ N oO Figure 2 1 Operator Panel components Table 2 1 Operator Panel component descriptions Number Component Description LCD display 16 character LCD graphic display 2 Up key A Button that is used to navigate upward 1 through the menu items Down key V Button that is used to navigate downward 4 through the menu items 2 1 Table 2 1 Operator Panel component descriptions continued Number Component Description 4 Cancel key Button that is used to cancel a user action and return to the last menu item H Enter key Button that is used to display a submenu or to select a user action g Ready Activity Green LED lit when the unit is powered ON The LED LED flashes when there is any library activity or the library is offline Clean Drive Amber LED lit when the drive needs cleaning The LED LED turns OFF after the drive is cleaned successfully H Attention LED Amber LED lit when a cartridge is incompatible with the drive marginal or invalid The LED turns OFF when the media is removed from the drive The LED might also be lit when there is
144. initions such as library status change open magazine I O accessed hard fault information requests to clean the drive excessive retries and returning to normal operations e SNMP MIBs The library s Management Information Base MIB contains units of information that specifically describe an aspect of the system such as the system name hardware number or communications configuration When with SNMP to monitor your TL1000 Tape Autoloader make sure that the TL1000 MIB file is loaded on your SNMP monitoring station SNMP traps are_sent to the SNMP monitoring stations that are defined for your library see Configuring SNMP trap notifications on page 4 31 Network Time Protocol NTP is an Internet standard protocol that assures accurate synchronization of computer clock times in a network of computers Running as a continuous background client program on a computer NTP sends periodic time requests to a server obtaining server time stamps and with them to adjust the client s clock Chapter 1 Product description 1 7 Ultrium tape drives The TL1000 Tape Autoloader supports the Ultrium 4 S4H Ultrium 5 S5H and Ultrium 6 S6H half high tape drives The Ultrium 4 Ultrium 5 and Ultrium 6 half high tape drives support the Serial Attached SCSI SAS interface They have one Mini SAS SFF 8088 connector a80hh015 Figure 1 6 Ultrium half high tape drive Speed matching To improve system performance the Ultri
145. ions The error code represents an unrecoverable error Dell technical support on You get repeated errors 1 Reset the library 2 If the library is still reporting errors power cycle the library If no errors are reported resume normal library operations 3 If the library still fails reset factory defaults If no errors are reported resume normal library operations 4 If the problem persists see Contacting Dell technical You are experiencing a problem with your library and no error code was created 1 Run Library Verify to identify and resolve the problem See Running library verify diagnostic procedures on page 4 14 2 If the problem persists see Contacting Dell technical support on page 7 2 Firmware The Library firmware does not complete the boot up process and appears hung Failure of the login screen to display on the Operator Panel in 15 minutes indicates that the boot up process is not completing 1 Power OFF the library and wait at least 1 minute before the library is powered ON to recover from the problem 2 Ifa library firmware update was completed try repeating the update procedure All firmware library and drive is not at the latest level library and drive firmware on Front Panel LEDs One or more front panel LEDs is ON or blinking See Interpreting front panel LEDs on page 6 8 Host Attachm
146. ith a configurable 1 slot I O station One position is reserved as the tape drive exchange position and can be accessed by the library only Tape cartridges that are supported in the TL1000 Tape Autoloader include the 2500 GB native physical capacity LTO Ultrium Tape Cartridge Ultrium 6 1500 GB native physical capacity LTO Ultrium Tape Cartridge Ultrium 5 800 GB native physical capacity LTO Ultrium Tape Cartridge Ultrium 4 400 GB Tape Cartridge Ultrium 1 1 3 200 GB Tape Cartridge Ultrium 2 and WORM Ultrium 6 Ultrium 5 Ultrium 4 The library data storage capacity can be further increased by using hardware compression Table 1 1 Data capacity and recording format Type Native Data Capacity Recording Format Ultrium 6 2500 GB 6250 GB at 2 5 1 Reads and writes data on compression 2176 tracks 16 tracks at a time Ultrium 5 1500 GB 3000 GB at 2 1 Reads and writes data on compression 1280 tracks 16 tracks at a time Ultrium 4 800 GB 1600 GB at 2 1 Reads and writes data on 896 compression tracks 16 tracks at a time Ultrium 3 400 GB 800 GB at 2 1 Reads and writes data on 704 compression tracks 16 tracks at a time Ultrium 2 200 GB 400 GB at 2 1 Reads and writes data on 512 compression tracks 8 tracks at a time Ultrium 1 100 GB 200 GB at 2 1 Reads and writes data on 384 compression tracks 8 tracks at a time Front panel
147. ive types Ultrium 6 Half High Ultrium 5 Half High Ultrium 4 Half High Sustained native data 160 MB s 320 MB s 140 MB s 280 MB s 120 MB s 240 MB s transfer rate with 2 1 with 2 1 with 2 1 compression compression compression Interface 6 Gb s SAS 3 Gb s SAS Note The Ultrium 4 Half High tape drive in 54H libraries that are manufactured after March 2011 support 6 0 Gb s and a sustained native data rate of 120 Gb s Table 1 9 Acoustical specifications Parameter Measurement Idling acoustical noise sound power level 6 6 LWAD in Bels 1 Bel 10 dB Maximum acoustical noise sound power 6 8 level LWAD in Bels 1 Bel 10 dB Product environment The TL1000 Tape Autoloader is designed to operate in a general business environment The library meets the acoustical requirements for general business area category 2D Category 2D states that the library can be installed a minimum of 4 m 13 ft from a permanent work station To allow for service access install the library a minimum of 0 9 m 3 ft from all obstacles The library is a precision computer peripheral device To ensure maximum longevity of your library locate the library away from dust dirt and airborne particulates as follows e Keep the library away from high traffic areas especially if the floor is carpeted Carpeting harbors dust and walking on the carpet can cause the carpet fibers and the dust to become airborne Chapter 1 Produ
148. key to select Configuration and press Enter Select Configure Library and press Enter I O Station Default Disabled a Select Configure Library gt Configure I O Station b Select Enable I O Station to enable the 1 slot I O station or Disable I O Station to disable c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy Active Slots Default All a Select Configure Library gt Set Active Slots Count b Select the number of active slots you would like to assign for the logical library c Press Enter again to apply the setting or Cancel to reject the setting Library Mode Default Random a Select Configure Library gt Configure Library Mode b Select Set Random Mode or Configure Sequential Mode and press Enter Random In random mode the library allows the server s host s application software to select any data cartridge in any order Sequential In sequential mode the library s firmware predefines the selection of the cartridges After initialization the firmware causes the library to select the first available cartridge found counting from the lowest Column Tier position through the highest cartridge position in your library for loading into the drive e Loop Sequential mode with loop mode ON loads the cartridge in the lowest Column Tier cartridge position after the cartridge in the highest Column Tier cartridge position is
149. keys e Library polling is every 12 hours Configure the date and time with the following settings e NTP Server Enables time and date control with a time server on the network NTP server address The IP address of the time server IPv4 and IPv6 addresses are supported depending on the TCP IP settings Host names can be entered instead of numerical IP addresses if Use DNS is selected in the Network settings Time zone The time zone relative to Greenwich Mean Time GMT e If the time server is disabled enter the local time and date manually Date The date with the MM DD YYYY format Time The time with the HH MM SS format e Auto Adjustment by PC Select a time interval and click Start to synchronize the library with the clock on your host computer at regular intervals The Web User Interface Java Applet must be running continuously to use this function Click Submit to transfer the settings to the library A dialog message is displayed when the settings have been updated successfully Click Refresh to read the current settings from the library Chapter 4 Operations 4 29 Configuring email notifications SMTP Mail Settings SNMP Settings Refresh SMTP server address mailexample com Mail event Sender address machine example com Error Events Subject Error and Warning Events Error Warning and Information Events
150. lean the tape drive as soon as that it needs routine cleaning possible The drive can continue to operate but requires cleaning soon 22 Expired cleaning Set when the tape drive detects a Replace the cleaning cartridge media cleaning cartridge that is expired 23 Invalid cleaning Set when the drive expects a Use a valid cleaning cartridge cartridge cleaning cartridge to be loaded and the loaded cartridge is not a cleaning cartridge 30 Hardware A Set when a hardware failure occurs See Contacting Dell technical that requires that you reset the tape drive to recover support on page 7 2 B 4 Dell PowerVault TL1000 Tape Autoloader User s Guide Table B 2 TapeAlert flags supported by the Ultrium tape drive continued Flag Number Flag Name Description Action Required 31 Hardware B Set when the tape drive fails its Note the error code on the internal Power On Self Tests single character display and see POSTs Contacting Dell technical support 32 Interface Set when the tape drive detects a See Contacting Dell technical problem with the host interface 33 Eject media Set when a failure occurs that Unload the tape cartridge then requires the tape cartridge to be reinsert and restart the operation If unloaded from the drive this procedure fails use different media 34 Download fail Set when an FMR image is Check the FMR image is correct If unsuccessfully do
151. led to unlock run Library Verify before normal library 00DA Suspect the magazine or CHK 00DA operations resume magazine sensor e If damaged replace the magazine A 8 Dell PowerVault TL1000 Tape Autoloader User s Guide Table A 1 Library error codes continued Code H Description Panel Indication Action Required 1 Initiate an inventory library inventory on page 4 7 Operator Panel or Conducting a library inventory An error detected during bar code Web User Interface 00DD hae firmware check Suspect CHK 00DD 2 Cycle the power supply and try again the bar code reader cable If the problem is corrected run Library connection Verify before normal library operations resume If the problem persists see Dell technical support on page 7 2 Write operation not finished Cycle the power supply and try again 00E0 within 1 ms when writing data to CHK 00E0 If the problem is corrected run Library Verify flash memory before normal library operations resume Clear operation not finished If the persists see Contacting Dell 00E1 within 10 seconds when clearing a CHK 00E1 technical support on page 7 2 sector in flash memory E Error detected in tape library 00E2 configuration stored in flash CHK 00E2 memory 00E3 Checksum error detected in flash CHK 00E3 memory Sensor error 1 Accessor encoder sensor B error 00F0 detected during blink check CHK 0
152. lities Utility programs utility programs A computer program in general support of the processes of a computer for instance a diagnostic program uv Under voltage V VOLSER Volume serial number volume A certain portion of data together with its data carrier that can be handled conveniently as a unit VPD Vital product data The information that is contained within the tape drive that requires nonvolatile storage that is used by functional areas of the drive and information that is required for manufacturing RAS and engineering W word A character string that is convenient for some purpose to consider as an entity F 18 Dell PowerVault TL1000 Tape Autoloader User s Guide World Wide Node Name WWNN A unique character string which identifies Fibre Channel Host Bus adapters HBA WORM Write Once Read Many Write Write command WT World trade WWCID Worldwide Cartridge Identifier WWN Worldwide Name WWNN Worldwide Node Name WWPN Worldwide port name X XR External register XRA External register address register Glossary F 19 F 20 Dell PowerVault TL1000 Tape Autoloader User s Guide Index A access mode library configuration 3 14 accessibility keyboard E 1 repeat rate of up and down buttons E 1 shortcut keys E 1 accessor 4 39 accessor locking screw removing 3 7 Accessor locking screw 1 5 accessor Statistics viewing 4 39 account types 2 5 Acoustical specifications 1 1
153. location on the front vertical rails and rear vertical rails Figure 3 1 on page 3 3 in your rack 3 2 Dell PowerVault TL1000 Tape Autoloader User s Guide o Q a29z0015 Ve Se vr Figure 3 1 Rack mount screw locations for front and rear vertical rails l 3 Place the screws into the left and right brackets a29z0191 4 Attach the left and right J Figure 3 2 on page 3 4 front brackets to the front of the library chassis with 2 flat head screws J on each side Use the l top two screw holes on each side The flange of each bracket with the inserted screws Ff fits into the cutout on each side of the bezel Chapter 3 Installation and configuration 3 3 a29z0185 l Figure 3 2 Attaching the front brackets to the library chassis 5 Attach the left J and right H rear brackets to the left_ and right A front rails with 2 round head screws on each side Figure 3 3 D Q O N D N oO Figure 3 3 Attaching the rear brackets to the rails Important Do NOT tighten these screws completely 6 Slide in the rear rails from back to front to create the rail assemblies Ensure that the screw holes face outwards Figure 3 4 on page 3 5 3 4 Dell PowerVa
154. m Authentication Authentication password Confirm password Privacy Privacy password Confirm password Submit Cancel a29z0141 Figure 3 23 SNMPv3 user list settings e Validity Enable Disable setting e User name SNMPv3 unique user name e Authentication Authentication algorithm MD5 or SHA When an algorithm is specified an authentication password and confirmation of the password are required 3 22 Dell PowerVault TL1000 Tape Autoloader User s Guide e Privacy Privacy service encryption and decryption algorithm DES or AES When an algorithm is specified a privacy password and confirmation of the password are required 7 Select the event level to report in the Trap event field 8 Click Test to send a test trap notification to the enabled IP addresses 9 Click Submit to enable the settings Managing user access Refresh Current users Select Action v User Name Role Select user User suser Superuser admin Administrator a29z0122 Figure 3 24 User access settings Note This procedure is optional To add users able to access the library with the Web User Interface 1 Expand Configure Library if necessary and click User Access in the left navigation pane of the Web User Interface 2 Select the Add action in the menu Add To
155. m C029 Laser symbols are always accompanied by the classification of the laser as defined by the U S Department of Health and Human Services for example Class I Class I Class II gt gt gt A hazardous condition due to mechanical movement in or around the product gt xi If the symbol is It means This part or unit is heavy but has a weight smaller than 18 kg 39 7 Ib Use care when lifting removing or installing this part or unit C008 gt 18 kg 40 Ib A hazardous condition due to the unit s susceptibility to electrostatic discharge LE Laser safety and compliance Table 1 Class Laser Product The library might contain a laser assembly that complies with the performance standards set by the US Food and Drug Administration for a Class I laser product Class I laser products do not emit hazardous laser radiation The library has the necessary protective housing and scanning safeguards to ensure Class I that laser radiation is inaccessible during operation or is within Class I limits External safety agencies have reviewed the library and have obtained approvals to the latest standards as they apply Performing the safety inspection procedure xii Before you service the unit complete the following safety inspection procedure i 2 Stop all activity between the host and the library s tape drive Turn off the power to the library by switching the
156. meout detected LDI I F error 002E Transfer Ready IU event timeout detected LDI I F error 002F Undefined error detected Cycle the power supply and try again If the problem is corrected run Library Verify before normal library operations resume If the problem persists see Contacting Dell technical support on page 7 2 A drive media error detected 0040 upon insertion CHK 0040 A hardware error detected upon media insertion CHK 0041 1 Verify that the cartridge is compatible with the drive in your library See compatibility on page 5 3 2 Verify that the cartridge is not write protected See Write Protect switch 3 If it is a cleaning cartridge verify that the cartridge is not expired See cartridge on page 5 4 4 Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resume Contacting If the problem persists see Dell technical support on page 7 2 A drive load timeout error nee detected upon insertion CHK 0042 Cycle the power supply and try again e If the problem is corrected run Library Verify before normal library operations resume If the persists see Contacting Dell technical support on page 7 2 0048 Incompatible medium installed CHK 0048 Verify that the cartridge is compatible with the
157. mn opening to protect cartridges that are ejected by the internal column spring Chapter 4 Operations 4 5 Moving cartridges Commands Move Cartridge Source Slot Destination Slot Figure 4 8 Move cartridge command Select Commands gt Move Cartridge to move data cartridges and cleaning cartridges between the I O station storage positions and tape drive Specify the following parameters e Source Slot Specify a source that contains a cartridge e Destination Slot Specify the destination Press the Enter key to move the cartridge from the source to the destination Note Cartridges cannot be moved to the accessor with this command but can be moved from the accessor if for example the library was powered OFF with a tape still held in the Picker Unloading the drive Commands Unload Figure 4 9 Unload command Select Commands gt Unload to unload the cartridge from the tape head mechanism Unload when library is in Random mode The cartridge in the drive is unloaded from the tape head mechanism but is still retained inside the tape drive housing The Move Cartridge command moves the cartridge from the drive to another location Moving a tape cartridge from a drive to another location both unloads and moves the cartridge in a single action Unload when library is in Sequential mode The cartridge in the drive is unloaded from the tap
158. munications between the web browser and the tape library IPv4 setting Select Use IPv4 to enable the IPv4 Internet Protocol Select the corresponding button to obtain an IP address automatically DHCP or use static IP address settings When with DHCP use the Operator Panel to determine the library s assigned IP address See e a tal Enter the following parameters if with static IP address settings IPv4 address Sets the TCP IPv4 address of the library on the network Subnet mask Defines and limits users within a local network Gateway Allows access outside the local network IPv6 setting Select Use IPv6 to enable the IPv6 Internet Protocol Select the corresponding check boxes to obtain an IP address automatically DHCP to obtain an IP address with stateless auto configuration or use static IP address settings Enter the following parameter if with static IP address settings IPv6 address Sets the TCP IPv6 address of the library on the network 4 26 Dell PowerVault TL1000 Tape Autoloader User s Guide Prefix Length Decimal value 0 128 indicating the number of contiguous high order bits comprising the network portion of the address Gateway Allows access outside the local network DNS setting Select Use DNS to use a domain name server The DNS server if entered allows the encryption date and time and notifications IP addresses to be specified with host names instead of numerical IP ad
159. must match information from the cartridge memory CM module in the cartridge If it does not match a media error code 7 posts on the drive s single character display SCD e Inserting a WORM tape cartridge into a drive that is not compatible with WORM causes the cartridge to be treated as an unsupported medium The drive reports a media error code 7 Upgrading the drive firmware to the correct code level resolves the problem Requirements for WORM capability To use the WORM capability of your LTO Ultrium_generation 6 5 or 4 drive you must use a compatible WORM tape cartridge See Cartridge compatibility on page 5 3 for cartridge and VOLSER compatibility Cleaning cartridge An Ultrium Universal Cleaning Cartridge is required to clean the tape drive The drive itself determines when it must be cleaned and notifies the library When notified the library indicates that the drive needs cleaning by turning ON the Clean Drive LED on the front panel of the library and posting a message on the library display 5 4 Dell PowerVault TL1000 Tape Autoloader User s Guide A tape drive within a library requires the use of a library menu function to either automatically or manually clean the tape drive See Important The drive must be cleaned only when it is requested by the drive The Ultrium Universal Cleaning Cartridge is valid for 50 uses The cartridge s LTO CM Cartridge Memory chip tracks the number of times that the cartridge is
160. n G g Gram GB gigabyte GBIC Gigabit Interface Converter Gbs gigabits second Gbi gigabit gigabit Gbit 1 000 000 000 bits gigabyte GB 1 000 000 000 bytes Gigabit Interface Converter GBIC Converts copper interface to optic interface gnd Ground H HBA Host Bus Adapter HD Slot Technology High density HD slot technology Allows multiple cartridges to be stored in a tiered architecture hertz Hz Unit of frequency 1 hertz equals one cycle per second hex Hexadecimal High Voltage Differential HVD A logic signaling system that enables data communication between a supported host and the library HVD signaling uses a paired plus and minus signal level to reduce the effects of noise on the SCSI bus Any noise that is injected into the signal is present in both a plus and minus state and is canceled Synonymous with differential F 8 Dell PowerVault TL1000 Tape Autoloader User s Guide HVD SCSI Bus High Voltage Differential Hz Hertz cycles per second l ID Identifier identifier ID 1 In programming languages a lexical unit that names a language object for example the names of variables arrays records labels or procedures An identifier usually consists of a letter optionally followed by letters digits or other characters 2 One or more characters that are used to identify or name data element and possibly to indicate certain properties of that data element 3 A sequence of bits or c
161. n retry the operation 2 Carefully pull the magazine out of the library Stop if you feel any resistance as if something is blocking the magazine inside the library 3 If the magazine still cannot be removed from the library see Contacting Dell technical support on Chapter 6 Troubleshooting 6 3 Problem Area If Then Communication You are experiencing difficulty 1 If you have a recent backup of your configuration Functions with EXETCISINE SOME library proceed to the next step If you do not try to save one functions for example updating now Web User Interface Configure Library gt firmware or logging in to the Save Restore library remotely 2 If a static IP address is used make note of your library s IP address With DHCP proceed to the next step 3 Restore factory defaults Operator Panel Configuration gt Set Default 4 With a static IP address disable DHCP the default setting and enter the library IP address Web User Interface Configure Library gt Network Operator Panel Configuration gt Configure Network Settings With DHCP proceed to the next step 5 Restore the library configuration Web User Interface Configure Library gt Save Restore Encryption Encryption error displayed when 4 Check the host application to ensure that the host the drive nei ADCO application is providing the correct encryption key apconated wit an encryplion a Refer to the Sense
162. nd Warning Events Contact Error Warning and Information Events SNMPv3 engine ID Test Submit Trap List Select Action v Select Validity Address Version Community Username Enable _ trap example v1 public f z Enable 2001 db8 0 0 0 0 0 1002 v1 public f Disable Ho o o o p Disable Aa S aaa SNMPv3 User List Select Action v Select Validity User Name Authentication Privacy Disable Disable Disable Disable Disable Disable o Disable Disable Disable A Disable Disable Disable R N oO Figure 4 45 SNMP settings screen Use Configure Library gt Notifications gt SNMP Settings to configure the trap settings for sending event information whenever an event of a certain level occurs and to register users who can access the tape library with SNMP Version 3 The traps that are supported by the TL1000 Tape Autoloader are listed in Trap definitions types on page A 14 Download the SNMP MIB file for this library from http www dell com support Install the MIB file on your SNMP server Refer to your server application documentation for instructions Configure SNMP trap notification with the following settings SNMP Enabled The SNMP Enabled check box must have a check mark to enable SNMP notifications Community SNMP community name for example public Name Device name for example TL1000 Tape Autoloader Location Physical location of the tape li
163. ne and is I turned offline unavailable for use 22 Library Drive Library turned The drive inside the library was taken offline I Offline internal drive This flag is for information purposes only No offline action is required 23 Library Scan There is a potential No action is required W Retry problem with the bar code label of the scanner hardware in the library mechanism 28 Power Supply PSU failure inside The power supply failed inside the library See W the library subsystem 1 C Critical Needs immediate action W Warning Action to be taken I Information Information for user TapeAlert flags supported by the Ultrium tape drive Table B 2 TapeAlert flags supported by the Ultrium tape drive its end of life EOL Flag Number Flag Name Description Action Required 3 Hard error Set for any unrecoverable read See the action that is required for write or positioning error this flag Flag Number 4 5 or 6 if set in is set with flags 4 5 or 6 this table 4 Media Set for any unrecoverable read Replace the tape cartridge write or positioning error that is because of a faulty tape cartridge 5 Read failure Set for any unrecoverable read If Flag Number 4 is also set the error where the isolation is tape cartridge is defective Replace uncertain and failure might be the tape cartridge because of a faulty tape cartridge or drive hardware 6 Write failure Set for any u
164. nfigure Loop Mode Enable Loop Mode Disable Loop Mode L Configure Autoload Mode Enable Autoload Mode Disable Autoload Mode Figure 4 19 Library access mode settings Select Configuration gt Configure Library gt Configure Library Mode to set the logical library access mode Configure the library access mode with the following settings e Random Mode In random mode the library allows the server s host s application software to select any data cartridge in any order e Sequential Mode In sequential mode the library s firmware predefines the selection of the cartridges After initialization the firmware causes the library to select the first available cartridge found counting from the lowest Column Tier position through the highest cartridge position in your library for loading into the drive Loop Sequential mode with loop mode ON loads the cartridge in the lowest Column Tier cartridge position after the cartridge in the highest Column Tier cartridge position is filled with data and sent back to its home position This mode allows endless backup operations without user interaction Autoload Sequential mode with autoload mode ON loads the first available cartridge the lowest Column Tier cartridge position that contains a cartridge automatically if the library powers ON or resets with an empty drive If the library powers ON with a cartridge al
165. ng correctly 1 From the top menu screen on the Operator Panel press the Minus key to select Service and press Enter Press the Minus key to select Diagnostics and press Enter Select Run Library Verify and press Enter Follow the on screen instructions If there is a cartridge in a drive the library moves the cartridge to its home position or to the I O station if the home position is not known 3 28 Dell PowerVault TL1000 Tape Autoloader User s Guide 4 When prompted insert a customer supplied scratch cartridge into the I O station When the scratch cartridge is loaded the bar code reader reads the bar code label on the cartridge and stores it for later comparison The cartridge is then moved to the tape drive where the drive runs its own write read Vverify test When the test is done the library tells the drive to eject the cartridge and then the cartridge is moved back to the I O station The bar code is read again and compared with the value stored earlier 5 When prompted remove the cartridge from the I O station The result of the test is reported on the Operator Panel If an error occurs note the error code number and see Appendix A Error codes on page A 1 6 Press Cancel to return to the top level menu Taking the Library Online When your library is configured you are ready to save the library configuration and take the library online Note The tape drive is always online regardless of w
166. nline Filter Unit type y Accessor Event level v Error v Drive v Warning y Others v Information a29z0130 Figure 4 48 Operator interventions screen Select Service Library gt Operator Interventions to display a log history summary of information warning and error events that occurred for the selected library component units The summary can be filtered to display the operator intervention log for a specific hardware component and specific event levels The log is stored in memory on the library control board When the memory buffer is full new events overwrite the oldest events The log is not cleared from memory when power is turned OFF Click Refresh to read the log of operator interventions from the tape library You can select an event in the Index List panel to display data specific to that event in the Detail panel The information that is displayed for the operator intervention event comprises e Index number of the event e Date the event occurred Time the event occurred e Unit in the library where the event occurred e Event level e Description of the event 4 34 Dell PowerVault TL1000 Tape Autoloader User s Guide Library logs Refresh Index list 006 O7 17 2008 16 15 08 Code 6 29 01 POWER ON OCCURRED 007 01 01 2008 18 01 31 Code 6 29 01 POWER ON OCCURRED 008 01 01 2008 18 01 18 Code 0011 Failed in time data acquisition from time
167. not drop the cartridge If the cartridge drops slide the cartridge door back and ensure that the leader pin is properly seated in the pin retaining spring clips Do not handle tape that is outside the cartridge Handling the tape can damage the tape s surface or edges which might interfere with read or write reliability Pulling on tape that is outside the cartridge can damage the tape and the brake mechanism in the cartridge Do not stack more than six cartridges Do not degauss a cartridge that you intend to reuse Degaussing makes the tape unusable Chapter 5 Media 5 9 Examples of cartridge problems Environmental Example Split Cartridge Case see Perform a thorough inspection on page 5 9 The cartridge s case is damaged There is a high possibility of media damage and potential loss Perform the following steps 1 Look for cartridge mishandling 2 Use the Leader Pin Reattachment Kit part number 08L9129 to correctly seat the pin Then immediately use data recovery procedures to minimize chances of data loss 3 Review media handling procedures Example Improper Placement of Leader Pin 1 Look for cartridge damage 2 Use the Leader Pin Reattachment Kit part number 08L9129 to correctly seat the pin Then immediately use data recovery procedures to minimize chances of data loss and shipping specifications for tape cartridges Before you use a tape cartridge acclimate it to the operating environment for 24
168. nrecoverable write or If Flag Number 9 is also set make positioning error where isolation is sure that the write protect switch is uncertain and failure might be set so that data can be written to because of a faulty tape cartridge the tape See If Flag Number 4 is also set the tape cartridge is defective Replace the tape cartridge 7 Media life Set when the tape cartridge reaches 1 Copy the data to another tap cartridge 2 Discard the old EOL tape Appendix B TapeAlert flags B 3 Table B 2 TapeAlert flags supported by the Ultrium tape drive continued Flag Number Flag Name Description Action Required 8 Not data grade Set when the tape cartridge is not Replace the tape cartridge with a data grade Any data that you back data grade tape cartridge up to the tape is at risk 9 Write protect Set when the tape drive detects Ensure that the cartridge s that the tape cartridge is write protect switch is set so that write protected data can be written to the tape See Write Protect switch on page 5 6 10 No removal Set when the tape drive receives an Refer to the documentation for UNLOAD command after the your server s operating system server prevented the tape cartridge from being removed 11 Cleaning media Set when a cleaning tape is loaded No action that is required Status into the drive only 12 Unsupported format Set when a non supported Repl
169. nterfaces on page 2 1 Monitor Library Manage Library Configure Library Service Library System Summary Move Cartridges User Access Key Path Diagnostics Library Map Unload Physical Operator Interventions Clean Drive Logical View Library Logs Library State Network Traced Inventory Encryption Download Drive Logs Unlock Magazine Date and Time Download Library Logs Notifications Reset Library Drive Save Restore Firmware Update S Usage Statistics Figure 4 27 Web User Interface menu 4 16 Dell PowerVault TL1000 Tape Autoloader User s Guide Monitoring the library The system summary PowerVault TL1000 Tape Library System Summary Library name Library OK Drive Empty VO station Closed Front panel indicators _Configuration and cartridge counts Cartridges Drive Storage Cleaning inactive VO station Reserved Library firmware version 0031 3000 Library serial number 1307968 Drive firmware version E6R1 a29z0193 Figure 4 28 System Summary screen Select Monitor Library gt System Summary to display a summary of the status of the tape drive and the library and the current configuration of the library comprising e Library name e Library status OK Degra
170. number 36 39 Port Identifier Relative Target Port Address Reporting Sense This is the hashed SAS address of the drive port for example F32A94 with byte 36 being reserved 40 Tape Reserved Reserved Reserved Reserved Relative Target Port Reporting Sense Directory Valid 0 Reserved 1 Relative Target Port 1 Port 0 2 Relative Target Port 2 Port 1 3 Relative Target Port 3 Library Port 41 Host Command SCSI Opcode Appendix C Sense data C 3 Table C 3 Ultrium Tape drive sense data continued Byte Bit Address or Name 7 6 5 4 3 2 1 0 42 Density Type Media Type Vendor Reserved 0 No media present 1 Gen1 384 track 2 Gen2 512 track 3 Gen3 704 track 43 44 Volume Label Cartridge Type 45 48 Logical Block Number Current LBA that would be reported in Read Position command 49 52 Data Set Number 53 54 1st Error FSC 55 56 1st Error Flag Data 57 58 2nd Error FSC 59 60 2nd Error Flag Data 61 62 Next to Last Error FSC 63 64 Next to Last Error Flag Data 65 66 Last Error FSC 67 68 Last Error Flag Data 69 LPOS Region 70 85 ERP Summary Information 86 89 Product Revision Label YMDV As defined in Standard Inquiry this is also known as the Code Level 90 95 Reserved 0 Table C 4 Ultrium Tape drive sense data Bytes 12 and 13 Byte 12 ASC Byte 13 ASCQ Description 00 00 No additional sense The flags in the sense data indic
171. o repair the hardware SAN Storage area network SAS Serial Attached SCSI A computer bus technology and serial communication protocol for direct attached storage devices SAS is a replacement for parallel SCSI with higher speeds but still utilizing SCSI commands scratch cartridge A data cartridge that contains no useful data but can be written to with new data SCD Single Character Display SCSI Small computer system interface SE Single ended segment A part sel Select Serial Attached SCSI SAS A drive with a SAS interface can be linked directly to controllers SAS is a performance improvement over traditional SCSI because SAS enables multiple devices up to 128 of different sizes and types to be connected simultaneously with thinner and longer cables It supports full duplex signal transmission up to 3 Gb s In addition SAS drives can be hot plugged serialize To change from parallel by byte to serial by bit Glossary F 15 serializer A device that converts a space distribution of simultaneous states which represents data into a corresponding time sequence of states servo servos An adjective for use in qualifying some part or aspect of a servomechanism servomechanism A feedback control system in which at least one of the system signals represents mechanical motion signature A digital signature that is used in cryptography to identify one party to ensure authenticity slot blocker A slot blocker i
172. ocol TCP IP network Networks that use the TCP IP protocol route messages that are based on the IP address of the destination See Pv4 and IPv6 IPL Initial program load IPSec IP security A set of protocols for securing IPv6 network communications by authentication and encryption IP Stack A TCP IP protocol stack that manages static IP addresses IPv4 A network layer protocol for packet switched networks IPv4 supports 2 about 4 3 billion addresses IPv6 A network layer protocol for packet switched networks It is the designated successor of IPv4 for general use on the Internet The main improvement that is brought by IPv6 is the increase in the number of addresses available for networked devices allowing for example each mobile phone and mobile electronic device to have its own unique address ISV Independent software vendor ITST Idle time self test K Kerberos Kerberos Authentication is a standard RFC 1510 third party authentication protocol that provides end to end security for distributed computing environments kilogram kg 1000 grams approximately 2 2 pounds km kilometer 1000 Meters Approximately 5 8 mile L LAN Local area network A computer network within a limited area LCB Library Control Blade LCD See liquid crystal display LDAP Lightweight Directory Access Protocol This allows the library to use login and password information that is stored on a server to grant access to the library
173. ollows Table 5 2 Cartridge Data Capacity and Recording Formats Type Native Data Capacity Recording Format Ultrium 6 2500 GB 6250 GB at 2 5 1 Reads and writes data on 2176 compression tracks sixteen tracks at a time Ultrium 5 1500 GB 3000 GB at 2 1 Reads and writes data on 1280 compression tracks sixteen tracks at a time Ultrium 4 800 GB 1600 GB at 2 1 Reads and writes data on 896 compression tracks sixteen tracks at a time Ultrium 3 400 GB 800 GB at 2 1 Reads and writes data on 704 compression tracks sixteen tracks at a time Ultrium 2 200 GB 400 GB at 2 1 Reads and writes data on 512 compression tracks eight tracks at a time Ultrium 1 100 GB 200 GB at 2 1 Reads and writes data on 384 compression tracks eight tracks at a time The first set of tracks is written from near the beginning of the tape to near the end of the tape The head then repositions to the next set of tracks for the return pass This process continues until all tracks are written and the cartridge is full or until all data is written The cartridge door H in Figure 5 1 on page 5 1 protects the tape from contamination when the cartridge is out of the drive The tape is attached to a leader pin J in Figure 5 1 on page 5 1 behind the door When the cartridge is inserted into the drive a threading mechanism pulls the pin and tape out of the 5 2 Dell PowerVault TL1000 Tape Autoloader User s Guide cartridge
174. om serial by bit to parallel by byte detented A part that is held in position with a catch or lever device Any hardware component or peripheral device such as a tape drive or tape library that can receive and send data device driver A file that contains the code that is needed to use an attached device DHCPv6 The Dynamic Host Configuration Protocol for IPv6 Although IPv6 s stateless address autoconfiguration removes the primary motivation for DHCP in IPv4 DHCPv 6 can still be used to statefully assign addresses if the network administrator wants more control over addressing DH group Diffie Hellman group DIAG Diagnostic section of maintenance information manual differential See High Voltage Differential HVD direct access storage A storage device in which the access time is independent of the location of the data display contrast The brightness of the display on the Operator Panel DLL Dynamic Link Library The Microsoft implementation of the shared library concept These libraries usually have the file extension dll ocs for libraries that contain activeX controls or drv for legacy system drivers DNS Directory Name System This allows the library to recognize text based addresses instead of numeric IP addresses download To transfer programs or data from a computer to a connected device typically a personal computer To transfer data from a computer to a connected device such as a workstation or
175. or users are allowed access to the entire physical library and logical library including configuration Only one administrator user must be assigned the login name admin User privileges include e Multiple users can be logged in at one time on the Web User Interface e Any user can be logged in to only one interface at a time 2 8 Dell PowerVault TL1000 Tape Autoloader User s Guide Chapter 3 Installation and configuration Configuring your library with the Web User Interface on page 3 11 Configuring your library with the Operator Panel on page 3 24 Verifying library and drive operation on page 3 28 Taking the Library Online on page 3 29 To install and configure a TL1000 Tape Autoloader complete these procedures in the order they are presented Choosing a location Table 3 1 Location criteria Criteria Definition Room temperature 16 32 C 60 90 F Voltage 100 240 Vac 4 0 to 1 5 A Note The power switch is on the rear of the library and must be easily accessible Frequency 50 60 Hz Relative humidity 20 80 non condensing Air quality The library must be placed in an area with minimal sources of particulate contamination Avoid areas near frequently used doors and walkways stacks of supplies that collect dust printers and smoke filled rooms Excessive dust and debris can dam
176. otor Ifthe persists see Contacting Dell technical support on page 7 2 1 If the cartridge remains in the accessor try to Media detected in the accessor at move the cartridge from the accessor to the 00B2 completion of centering check CHK 00B2 I O Station with the Operator Panel or Web operation Suspect the centering User Interface Remove the cartridge from sensor the library and inspect for damage and replace if necessary 2 Cycle the power supply and try again f e If the problem is corrected run Library Media detected in the accessor at Verify before normal library operations 00B3 completion of PUT operation CHK 00B3 resume Suspect the centering sensor Ifthe problenm p rsistss s Dell technical support on page 7 2 accessor error 1 1 Check the accessor locking screw and Reverse REV position PP1 error remove ti X a nelle Gee as accessor locking screw on page 3 7 00B8 accessor origin not detected or CHK 00B8 7 FWD position detected Suspect 2 Cycle the power supply and try again the P origin sensor FWD sensor e If the problem is corrected run Library or P motor Verify before normal library operations accessor error 2 TESUME e If the problem persists see Forward FWD position PP2 Dell technical support on page 7 2 00B9 error accessor origin detected or CHK 00B9 FWD not detected Suspect the P origin sensor FWD sensor or P motor accessor error 3 PUT GET bar code reader position PP4
177. plet in the browser window For example http 192 168 1 1 When the applet launches the warning message in Figure 3 11 displays This message is normal and does not indicate a problem 4 Click Run Do you want to run this application Publisher IBM CORPORATION Locations http 9 11 207 94 http 86649de2 8547 4359 Sba6 S19 1ffesd9ea wnvald This application wil run with unrestricted access which may put your computer and personal information at risk Run this application only if you trust the locations and publisher above i More Informaton f Run j Cancel a29z0194 Figure 3 11 Java security warning message 5 On the Web User Interface login screen enter the administrator login account name and default password e Account admin e Password secure 3 12 Dell PowerVault TL1000 Tape Autoloader User s Guide Account admin Password p D Q O N D N oO PowerVault TL1000 Tape Library Figure 3 12 Web User Interface login screen 6 Click Login Checking firmware level System Summary Library name Library OK Drive Empty VO station Closed Front panel indicators Configuration and cartridge counts Drive Storage Cleaning Inactive VO station Reserved Library firmware version 0031 3000 Library serial number 1307968 Drive firmware version E6R1 a29z0193 Figure 3 13 System summary Check the current level of li
178. plex mode Auto 10Base T Full 10Base T Half 100Base TX Full 100Base TX Half e DHCP Dynamic Host Configuration Protocol Enable DHCP to have the library server or router negotiate the connection with the library IPv4 Select to enable DHCP with the IPv4 protocol IPv 6 Select to enable DHCP with the IPv6 protocol e IP Address If DHCP is disabled set the IP address of the library manually 4 12 Dell PowerVault TL1000 Tape Autoloader User s Guide IPv4 Select to enter the library IP address with the IPv4 protocol IPv 6 Select to enter four library IP addresses with the IPv6 protocol e Subnet Mask If DHCP is disabled set the IP address of the subnet mask Subnet Mask Select to enter the subnet mask address with the IPv4 protocol Prefix Length Select to enter the prefix length for the IPv6 protocol e Gateway If DHCP is disabled set the IP address of the gateway IPv4 Select to enter the gateway IP address with the IPv4 protocol IPv 6 Select to enter four gateway IP addresses with the IPv6 protocol Configuring Operator Panel settings Configuration Configure Op Panel Settings Configure LCD Back Light Enable Auto Back Light Input Count min Disable Auto Back Light Change Login Password I New Password Reenter Password Figure 4 22 Operator Panel
179. protect scratch blank cartridges The tape drive cannot write new data to them If you must manually set the write protect switch slide it left or right to the desired position a67e0026 Figure 5 4 Setting the write protect switch Table 5 6 Location of the write protect switch Write Protect switch Cartridge care and handling Attention Do not insert a damaged tape cartridge into the drive A damaged cartridge can interfere with the reliability of a drive and might void the warranties of the drive and the cartridge Before inserting a tape cartridge inspect the cartridge case cartridge door and write protect switch for breaks Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape To avoid damage to your tape cartridges and to ensure the continued high reliability of your LTO Ultrium Tape Drives use the following guidelines Provide training e Post procedures that describe proper media handling in places where people gather e Ensure that anyone who handles tape has been properly trained in handling and shipping procedures This includes operators users programmers archival services and shipping personnel e Ensure that any service or contract personnel who perform archiving are properly trained in media handling procedures e Include media handling procedures as part of any services contract e Define and make personnel aware of data recovery procedures Chapter 5 Me
180. quick or extended diagnostic procedures on tape drives If the library is online to the server host where the tool is ITDT DCR communicates with the drive through the library to load and unload a test cartridge Retrieves firmware memory dumps from tape drives and libraries Completes a firmware update on tape drives or libraries See the note about library firmware updates Tests the performance of the environment by completely writing a cartridge and measuring performance Retrieves and displays cartridge information Verifies the encryption environment Does not require special device drivers Is available for most major platforms Scans the host interface and finds and displays for selection all LTO devices The Tape Diagnostic tool ITDT DCR is available as a command line utility and a graphical user interface GUI version The Tape Diagnostic Tool ITDT DCR is a command line utility Start it by entering the executable command from the directory where the tool is located The Help feature gives a brief explanation of each function and shows the required syntax The Tape Diagnostic Tool ITDT DCR is a GUI version for Microsoft Windows Microsoft Windows XP and Microsoft Windows Server 2003 IX86 32 bit are supported Note Be sure that you have the most current version of ITDT DCR if you are updating firmware on a recent drive type Before ITDT DCR is used verify that your library host operating system is at the latest
181. r technical support on page 7 2 Centering calibration error 2 During centering calibration 00C9 centering sensor ON condition CHK 00C9 could not be detected Suspect the centering sensor X motor or P motor i 1 Confirm the firmware file version 00D0 Checksum error detected during CHK 00D0 i ir z T i versi firmware update 2 Reinstall the firmware file 3 Cycle the power supply and try again 00D1 ees ID error o CHK 00D1 e If the problem is corrected run Library urng een abe update Verify before normal library operations resume 00D2 yen pea ak detected CHK 00D2 If the problem persists see unng nrmware update Dell technical support on page 7 2 1 Initiate an inventory library inventory on page 4 7 Operator Bar code reader is not in Panel or Conducting a library inventory maintenance mode during bar Web User Interface 00D3 code reader firmware update CHK 00D3 2 Cycle the power supply and try again operation interrupted Suspect e If the problem is corrected run Library the bar code reader cable Verify before normal library operations connection resume e If the problem persists see Dell technical support on page 7 2 Magazine failed to unlock 1 Cycle the power supply and try again 00D9 Suspect the magazine or CHK 00D9 2 Manually unlock the magazine remove the magazine sensor magazine from the library and inspect it for damage If not damaged return it to the library and 1 O Station fai
182. r Panel or Web User the library by a Interface ae bara ware e If the cartridge unloads move the cartridge from the drive to the I O station Remove the cartridge and inspect for damage If not damaged return the cartridge to the library Run Library Verify before normal library operations resume e If the cartridge did not unload from the drive cycle the power supply and try again 2 If the problem persists see 13 Library Pick There is a potential No action is required W Retry problem with the drive ejecting a cartridge short or with the library mechanism picking a cartridge from a slot 14 Library Place There is a potential No action is required W Retry problem with the library mechanism placing a cartridge into a slot 16 Library I O The operation failed Close the I O station W station because the library I O station is open 17 Library Mechanical problem There is a mechanical problem with the library C Mailslot with the I O I O station station B 2 Dell PowerVault TL1000 Tape Autoloader User s Guide Table B 1 TapeAlert flags supported by the library continued Flag eee 7 1 Number Flag Name Description Action Required Type 18 Library Library magazine The library cannot operate without the C Magazine not present magazine 1 Insert the magazine into the library 2 Restart the operation 21 Library Offline Library manually The library was manually turned offli
183. rary Error Status View Drive Error Status Figure 4 24 Error status menu Select Service gt View Error Status to check the status of the major library components Select the component to view its error status e Library Checks the error status of the library e Drive Checks the error status of the tape drive If an error occurs press the Enter key to display specific error information You can check the meaning of error codes in Appendix A Error codes on page A 1 Running library verify diagnostic procedures Service Diagnostics Run Library Verify Figure 4 25 Run Library Verify command Select Service gt Diagnostics gt Run Library Verify to test the library and drive hardware communications and the read or write capability of the library Library Verify is the most critical and most frequently used test and is run after all maintenance procedures to ensure correct library performance Note Running the Library Verify diagnostic test unloads tape cartridges in the drives if the host application has not already done so To run library verification diagnostic tests 1 Select Run Library Verify and press Enter Follow the on screen instructions If there is a cartridge in the drive the library moves the cartridge to its home position or to the I O station if the home position is not known 2 When prompted inse
184. rary Loga Total iz 10 wecdameaiAbsecny Library firmware version 0031 3000 Frmwrare Update Usage Statencs Library serial number 1307968 Drive firmware version ESRI Display Retreat interval net 10 20 30 40 so 60 a29z0197 Figure 2 9 Superuser account window Chapter 2 User interfaces 2 7 System Summary Library name Library Bok Orree E Empty WO station E Closea Front panel indicators Configuration and cartridge counts Cartridges Stots Drive o NIA Storage 2 6 Clearing inactive 0 2 VO station 0 1 Reserves ta 1 Oste and Time Total 2 110 Library firmware version 0031 3000 Library senal number 1307968 Drive firmware version EGRI a29z0198 10 20 3 40 60 60 Figure 2 10 Administrator account window For a complete description of all Web User Interface menu options see Chapter 4 Operations on page 4 1 User privileges User privilege levels are manually assigned to user accounts created within the library Controlling access to screens and operations within the library preserves the integrity of the library and the data that is stored within the library There are three types of user privileges in the library e Users are allowed to monitor the library but not complete actions that affect the physical library e Superusers are allowed to operate the physical and logical library but not complete actions that affect the library configuration e Administrat
185. rations are finished it is necessary to bring the library online Note The tape drive is always online even when the library is offline Powering down the library Before powering OFF the library ensure that the library is in an idle state with no mechanical movement of the accessor and all data operations for example backup operations accessing of log files are complete Then power OFF the library with the power switch on the rear panel of the library Important If you switch the library power OFF while the library is being accessed loss of data might occur Note When power cycling the library wait 10 seconds after the power is OFF before the library is powered ON again Shipping the library Move to Ship Position Figure 4 13 Move to Ship Position command Chapter 4 Operations 4 7 Select Commands gt Move to Ship Position when the library is prepared to move to a new location The accessor must be placed in a parked position within the library housing Move to Ship Position finishes all active commands that are received from the host application does not process any new commands and moves the accessor to the parked position before the power is turned OFF 1 When Unlock Magazine is displayed press the Enter key to unlock the cartridge magazine The magazine unlocks and the display prompts the removal of the magazine 2 Remove all cartridges from the magazine and reinsert the magazine into the slide
186. ray equipment or fields that exist near high current cables or power supplies Such exposure can cause the loss of recorded data or make the blank cartridge unusable Environmental and shipping Maintain the conditions that are described in specifications for tape cartrid 5 8 Dell PowerVault TL1000 Tape Autoloader User s Guide Perform a thorough inspection After you purchase a cartridge and before you use it complete the following steps Inspect the cartridge s packaging to determine potential rough handling When a cartridge is inspected open only the cartridge door Do not open any other part of the cartridge case The upper and lower parts of the case are held together with screws Separating them destroys the usefulness of the cartridge Inspect the cartridge for damage before you use or store it Inspect the rear of the cartridge the part that loads first into the tape load compartment and ensure that there are no gaps in the seam of the cartridge case If there are gaps in the seam see Figure 5 6 the leader pin might be dislodged a69i0078 Figure 5 6 Checking for gaps in the seams of a cartridge Check that the leader pin is properly seated If you suspect that the cartridge was mishandled but it appears usable copy any data onto a good cartridge immediately for possible data recovery Discard the mishandled cartridge Review handling and shipping procedures Handle the cartridge carefully Do
187. rd entry screen Press the UP and DOWN arrow keys to change the current digit Press the Enter key to advance to the next digit The default password is 0000 When you are logged in you can change the password with the Change Login Password command See 2 4 Dell PowerVault TL1000 Tape Autoloader User s Guide Screen elements COMMANDS t wto 2 SET RANDOM MODE 4 E a29z0030 Figure 2 4 Screen elements The Operator Panel displays a single menu item H in Figure 2 4 on each screen The existence of other menu items above and below the currently displayed item is indicated by the arrows H in Figure 2 4 on the right side of the screen In the Configuration menu the current configuration setting is indicated by an asterisk in Figure 2 4 on the right side of the screen For example in the I O station is enabled When a configuration setting is changed the confirmation screen in Figure 2 5 displays Press the Enter key to confirm or Cancel to return to the previous screen Are You sure 7 YrEnter Hi Cancel a29z0032 Figure 2 5 Confirmation screen Web User Interface The Web User Interface Java Applet requires Java 1 5 0 or higher be installed on your host computer for full function and is best viewed with Internet Explorer 6 0 or higher Internet Explorer 7 0 or higher is required for IPv6 If your computer does not have Java installed or you must upgrade your installation download the latest version of
188. re information see Configuring network settings on page 4 12 Chapter 4 Operations 4 11 Configuring network settings Configuration Configure Network Settings Configure Link Speed Set Auto Negotiation Set 10 Base T Full Set 10 Base T Half Set 100 Base T Full Set 100 Base T Half Configure DHCP Configure DHCP IPv4 H Enable DHCP IPv4 _ Disable DHCP IPv4 Configure DHCP Ipv6 H Enable DHCP IPv6 Disable DHCP Ipv6 Change IP Address Set IP Address lpv4 Input IP Address Set IP Address lpv6 Input IP Address x 4 Change Subnet Mask Set Subnet Mask Input Subnet Mask Set Prefix Length Input Prefix Change Gateway Set Gateway Address Ipv4 Input Gateway Set Gateway Address Ipv6 Input Gateway x 4 Figure 4 21 Network settings Select Configuration gt Configure Network Settings to set the network settings for the library Note The Internet Protocol IPv4 IPv6 or dual IPv4 IPv6 selection is used for the TL1000 Tape Autoloader IP address subnet mask gateway address time server address mail server address SNMP trap address and EKM server addresses Configure the network with the following settings e Link Speed Ethernet du
189. ready in the drive sequential mode will start from the home position of that cartridge unless the host issues a rewind and unload command to the drive in which case the next cartridge in sequence will be loaded into the drive To start sequential mode if autoload is OFF use the Move Cartridge command to load the first cartridge into the drive The sequence starts from the home position of that cartridge Cartridges do not need to be in contiguous slots To stop sequential mode use the Move Cartridge command to unload the drive This mode cancels sequential mode the next sequential cartridge is NOT loaded To restart sequential mode use the Move Cartridge command again to load a cartridge the loading sequence resumes from the home position of that cartridge 4 10 Dell PowerVault TL1000 Tape Autoloader User s Guide Configuring date and time settings Configuration Configure Library Configure Date Time Set Date Set Time Figure 4 20 Date and time settings Select Configuration gt Configure Library gt Configure Date Time to set the date and time on your library manually after a power disruption and when daylight saving time starts and ends The date is set in MM DD YYYY format and the time is set in 24 hour HH MM SS format The current date and time is also controlled automatically with a network based Network Time Protocol NTP server For mo
190. released level This verification ensures optimum read write operations for diagnostic procedures Note If the library has a BCR Barcode Reader that requires 9 00 or greater firmware the Update function stops with an error code of Unexpected Data if you attempt to downgrade the library firmware To download the ITDT DCR tool and instructions for using the tool visit http www dell com support Contacting Dell technical support l For customers in the United States call 800 WWW DELL 800 999 3355 l Note If you do not have an active Internet connection you can find contact l information about your purchase invoice packing slip bill or Dell product catalog Dell provides online and telephone based support and service options Service availability varies by country and product and some services might not be available in your area To contact Dell for sales technical support or customer service issues follow the steps that are listed 1 Visit http www dell com support 2 Verify your country or region in the Choose A Country Region menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link that is based on your need 5 Choose the method of contacting Dell that is convenient for you 7 2 Dell PowerVault TL1000 Tape Autoloader User s Guide Chapter 8 Removal and replacement procedures a defe
191. remote access is established you can complete the configuration of your library remotely Configuring your library with the Web User Interface If you choose to use the Web User Interface to configure your library first enter our library network settings with the Operator Panel see Configuring network settings on page 4 12 To configure your library with the Web User Interface 1 Install Java 1 5 0 or higher on your host computer Download the latest version of the Java Runtime Environment JRE for your platform from http www java com Logging in to the Web User Interface on page 3 12 Checking firmware level on page 3 13 2aRON Chapter 3 Installation and configuration 3 11 10 Managing user access on page 3 23 11 Saving the library configuration on page 3 24 Logging in to the Web User Interface To log in to the Web User Interface 1 If necessary obtain the IP address of the library on the Operator Panel a From the top menu of the Operator Panel press the Minus key to select View Current Information and press Enter b Press the Minus key until the IP Address setting is displayed and make a note of the IP address c Press the Cancel key repeatedly to log out of the Operator Panel 2 Open Internet Explorer on your server or PC to access the Web User Interface 3 In the browser address field enter your library s IP address URL to start the Web User Interface ap
192. ridge from any source to a position occupied by another cartridge e Moving a cartridge from an empty cartridge position e Loading a cartridge from any source to a full drive e Unloading a cartridge from an empty drive Any error that is detected by the library or drive controller and not recoverable through predetermined firmware algorithms is considered unrecoverable When an error occurs an error code is displayed on the Operator Panel display and the 2 2 Dell PowerVault TL1000 Tape Autoloader User s Guide error LED is ON The error code remains on the Operator Panel until a key is pressed which causes the Operator Panel to return to the Home Screen Numeric error codes are used for unrecoverable errors Otherwise text status messages are displayed When the library powers ON or resets it goes through several internally controlled initialization processes called the Power On Self Test POST Front panel LEDs All LEDs are updated during power ON and reset sequences At power ON or software reset all LEDs turn ON as soon as POST allows When initialization starts all LEDs turn OFF and the Ready Activity LED flashes at a rate of approximately 2 seconds per cycle When the mechanical initialization is complete the Ready Activity LED stops flashing and turns ON If a library failure occurs the Ready Activity LED turns OFF and the Error LED turns ON The Operator Panel also displays an appropriate error code to help identify the
193. rt a scratch cartridge into the I O station When the scratch cartridge is loaded an inventory is conducted and the bar code reader reads the bar code label on the cartridge and stores it for later comparison The scratch cartridge is then moved to the tape drive where the drive runs its own write read verify test When the test is done the library 4 14 Dell PowerVault TL1000 Tape Autoloader User s Guide tells the drive to eject the scratch cartridge and then the cartridge is moved back to the I O station The bar code is read again and compared with the value stored earlier When prompted remove the scratch cartridge from the I O station The result of the test PASSED or error message is reported on the Operator Panel View the Error Log to check if any errors occur If an error occurs see Appendix A Error codes on page A 1 to identify and locate the problem Running drive diagnostic procedures i Diagnostics Drive Diagnostics Run Normal Read Write Test Run Perform Read Write Test Run Media Test Run Head Test a29z0192 Figure 4 26 Drive diagnostic procedures Select Service gt Diagnostics gt Drive Diagnostics to run various drive related diagnostic tests To run drive diagnostic tests 1 Select Drive Diagnostics and press Enter Select one of the diagnostic tests and follow the on screen instructions When promp
194. s failed This is probably due to bad media but may be hardware related Unrecovered Read Error A Read operation failed This is probably due to bad media but may be hardware related Auxiliary memory read error The drive reported that it is unable to read the Auxiliary Memory in a WORM cartridge Recorded Entity Not Found A space or Locate command failed because a format violation prevented the target from being found End Of Data not found A Read type operation failed because a format violation related to a missing EOD data set Not Ready Auxiliary memory not accessible The drive is not able to become ready because it is unable to access the Auxiliary Memory in a WORM cartridge Parameter list length error The amount of parameter data sent is incorrect Invalid Command Operation Code The Operation Code in the command was not a valid Operation Code Invalid field in CDB An invalid field has been detected in a Command Descriptor Block LUN not supported The command was addressed to a non existent logical unit number Invalid Field in Parameter List An invalid field has been detected in the data sent during the data phase Write Protect A Write type operation has been requested on a cartridge which has been write protected Not Ready to Ready Transition A cartridge has been loaded successfully into the drive and is now ready to be accessed Reset The drive has powered on received a reset signal or
195. s in the printed characters or bar code a library s inventory operation takes much longer if the bar code label is not readable Remove the label from the label sheet carefully Do not stretch the label or cause the edges to curl Position the label within the recessed label area see in 5a With light finger pressure smooth the label so that no wrinkles or bubbles exist on its surface Verify that the label is smooth and parallel and has no roll up or roll over The label must be flat to within 0 5 mm 0 02 in over the length of the label and have no folds missing pieces or smudges Do not place other machine readable labels on other surfaces of the cartridge They might interfere with the ability of the drive to load the cartridge Write Protect switch The position of the write protect switch on the tape cartridge see F determines whether you can write to the tape If the switch is set to a The locked position solid red data cannot be written to the tape The unlocked position black void data can be written to the tape If possible use your server s application software to write protect your cartridges rather than manually setting the write protect switch This application allows the server s software to identify a cartridge that no longer contains current data and is 5 6 Dell PowerVault TL1000 Tape Autoloader User s Guide eligible to become a scratch blank data cartridge Do not write
196. s used to restrict close off a data cell so a data cartridge cannot be inserted Small Computer Systems Interface SCSI A standard that is used by computer manufacturers for attaching peripheral devices such as tape drives hard disks CD ROM players printers and scanners to computers servers Pronounced scuzzy Variations of the SCSI interface provide for faster data transmission rates than standard serial and parallel ports up to 320 megabytes per second The variations include e Fast Wide SCSI Uses a 16 bit bus and supports data rates of up to 20 MBps e SCSI 1 Uses an 8 bit bus and supports data rates of 4 MBps e SCSI 2 Same as SCSI 1 but uses a 50 pin connector instead of a 25 pin connector and supports multiple devices e Ultra SCSI Uses an 8 or 16 bit bus and supports data rates of 20 or 40 MBps e Ultra2 SCSI Uses an 8 or 16 bit bus and supports data rates of 40 or 80 MBps e Ultra3 SCSI Uses a 16 bit bus and supports data rates of 80 or 160 MBps e Ultral60 SCSI Uses a 16 bit bus and supports data rates of 80 or 160 MBps e Ultra320 SCSI Uses a 16 bit bus and supports data rates of 320 MBps SMI S See Storage Management Initiative Specification SMI S SMTP Simple Mail Transfer Protocol SMTP is a standard for email transmissions across the internet SNMP Simple Network Management Protocol SNMP is used by network management systems to monitor network attached devices for conditions
197. ssor locking screw 3 7 removing during installation 8 1 reporting library problems 6 1 reporting problems 6 1 reseating cables 6 10 resetting the library and drives 4 37 S safety information laser compliance xii laser safety xii SAS 3 8 SAS Host Interface 1 6 3 8 SAS interface 1 5 saving restoring 4 32 SCSI ID 1 9 security 3 12 sending your comments iii sequential access mode 3 14 3 26 4 10 serial attached SCSI 1 5 Serial Attached SCSI SAS 1 5 serial number label 1 2 1 4 Server attachment 3 8 service library 4 34 service mode 4 14 service procedures 7 1 shipping the library 4 7 shortcut keys E 1 SNMP 3 21 4 31 messaging 1 7 SNMP notifications 3 21 4 31 SNTP server 4 12 sound 4 13 Specifications cartridges 5 10 library 1 10 specifications physical 1 10 speed matching 1 8 SSL 3 16 3 24 Stateless DHCP 4 13 storage capacity 1 10 subnet mask 3 16 3 24 4 12 superuser 4 23 support notification iii Support Notification registration 3 29 system summary 4 17 T taking online 3 29 taking the library online or offline 4 21 tape alert flags B 1 B 3 tape drive 4 6 B 3 tape drive configuration 3 14 tape drive diagnostics 4 15 tape drives downloading drive logs 4 36 TCP IP 3 16 3 24 4 26 TCP IP configuration 3 16 3 24 technical support iii time server 3 17 4 28 time settings 3 26 4 11 4 28 tools required 8 1 top menu 4 3 top menus 4 16 trace data 4 36 trace date viewing 4 36 tr
198. supports a 6 or 8 character volume serial number VOLSER on the bar code label on the tape cartridge SAS host interface The Ultrium 4 Ultrium 5 and Ultrium 6 Half High Tape Drives support the Serial Attached SCSI SAS interface The SFF 8088 SAS connector on the Ultrium 4 Ultrium 5 and Ultrium 6 is compatible with SAS 1 or SAS 2 cables A drive with a SAS Serial Attached SCSI interface is linked directly to controllers SAS is a performance improvement over traditional SCSI SAS enables multiple devices up to 128 of different sizes and types to connect simultaneously with thinner and longer cables Its full duplex signal transmission supports 6 0 Gb s S4H S5H and S6H In addition the TL1000 Tape Autoloader is hot plugged if necessary SAS drives can auto negotiate speed Encryption The LTO Ultrium 6 Ultrium 5 and Ultrium 4 Tape Drives support host Application Managed Encryption AME with T10 encryption methods for SAS drives Data encryption is supported by LTO Ultrium 6 Ultrium 5 and Ultrium 4 Data Cartridges only Note Application Managed Encryption AME does not require a key The encryption enabled drive contains the necessary hardware and firmware to encrypt and decrypt host tape application data Encryption policy and encryption keys are provided by the host application or host server A drive digital certificate is installed at manufacturing time Each drive receives a unique serial number and certific
199. system capable of operating independently of or asynchronously with a controlling system SUPP Support syne Synchronous synchronize Occurring with a regular or predictable time relationship T tachometer tach A device that emits pulses that are used to measure check speed or distance tape cartridge A container that holds magnetic tape that can be processed without separating it from the container tape void An area in the tape in which no signal can be detected TCP IP Transmission Control Protocol Internet Protocol Glossary F 17 TCU Tape control unit TDT Tape Diagnostic tool TH Thermal thread load operation A procedure that places tape along the tape path TM Tapemark transport mode End to end communications security in which the end point computers do the security processing trusted certification In cryptography a trustworthy certificate that is not registered with a certificate authority tunnel mode Port to port communications security in which security is provided to several machines by a single node U UART Universal asynchronous receiver transmitter UL Underwriter s Laboratories Ultrium Tape Drive Located within the library a data storage device that controls the movement of the magnetic tape in an LTO Ultrium Tape Cartridge The drive houses the mechanism drive head that reads and writes data to the tape unload Prepare the tape cartridge for removal from the drive uti
200. t cable is required Note On newer PCs either straight through or crossover Ethernet cables might be used since the crossover requirement is provided internally 8 Check the Ethernet cable carefully or try another cable and if the cable is connected to a network hub or switch try a different port 9 If the Web User Interface is still malfunctioning refer to Contacting Dell technical support on page 7 2 Isolating host attachment interface problems After successfully exercising g and more specifically Running li verify diagnostic procedures on page 4 14 from the Operator Panel Service gt Library Verify the following procedures are suggested to help isolate the failure to properly establish connectivity to the Host Bus adapter HBA 1 Use the ITDT DCR utility to evaluate connectivity from the HBA through the cabling to the drive ITDT DCR does not require separate device drivers thus the Operating System can scan and find all the LTO devices that are attached a If ITDT DCR cannot successfully locate the LTO drive suspect cabling or HBA problems and skip to Step 4 b If ITDT DCR successfully located the LTO drive proceed to Step 3 See ITDT DCR on page 7 1 for a brief description of ITDT DCR and instructions on how to download the tool from the web 2 If ITDT DCR successfully locates the LTO devices verify that the correct application device drivers and backup application software is prop
201. t is given a constant value for a specified application and that might denote the application p bit Parity bit PC Parity check PCC Power control compartment PDF Portable Document Format PE Parity error Product engineer PFS Perfect forward secrecy pick Pertaining to the library to remove by using a robotic device a tape cartridge from a storage slot or drive picker A robotic mechanism that is located inside the library that moves cartridges between the cartridge storage slots and the drive Glossary F 13 PM Preventive maintenance POR Power on reset port A physical connection for communication between the 3590 and the host processor The 3590 has 2 SCSI ports Portable Document Format PDF A standard that is specified by Adobe Systems Incorporated for the electronic distribution of documents PDF files are compact can be distributed globally by way of email the web intranets or CD ROM and can be viewed with the Acrobat Reader which is software from Adobe Systems that can be downloaded at no cost from the Adobe Systems home page Private key A cryptographic key that is used to decrypt a message PROM Programmable read only memory PS Power supply PTF Program temporary fix A single bugfix or group of bugfixes that are distributed in a form ready to install for customers PWR Power R rack A unit that houses the components of a storage subsystem such as the library rackmount kit A pack
202. ted insert a scratch blank cartridge into the I O station e Normal R W Test Runs a shortened version of the Performance R W Test It does not include the POST diagnostic calibrate drive or unique tape motion tests It checks the motors and head by running read write tests on a shortened section of tape both inbound and outbound Takes approximately 4 minutes if no error occurs to 9 minutes if calibration is required Perform R W Test Performance R W Test Runs most of the tests that normally occur when the library is powered ON POST When prompted load a CE scratch cartridge to run the calibrate drive read write and tape motion tests These tests calibrate the read write channel to optimum settings run a long read write test with all servo positions and exercise all of the tape motion functions of the drive Takes up to 30 minutes e When prompted remove the cartridge from the I O station The result of the test PASSED or error message is reported on the Operator Panel e View the Error Log to check if any errors occur If an error occurs see Appendix A Error codes on page A 1 to identify and locate the problem Chapter 4 Operations 4 15 The Web User Interface Figure 4 27 shows all the menu options available from the Web User Interface for the Administrator User account For information on the menu user access privileges for User Superuser and Administrator accounts see Chapter 2 User i
203. ter Error Login failure Login Unsupported update file Firmware Update Invalid parameter found in Configure Library Please input parameter of Configure Library Password parameter error User Access User name parameter error User Access Not enough role User Access A user name unmatched User Access A user is already existing User Access Users full User Access Flush ROM write error detected User Access User information access failure User Access Command Error Move command execution failure Code Move Cartridges Unload command execution failure pr Drive not ready Unload Drive Unload Drive Download Drive Logs Firmware Update Medium not present Unload Drive Online command execution failure ea Library State Offline command execution failure Tai Library State Reset command execution failure pe Reset Library Drive Inventory command execution failure Inventory Normal Dump command execution failure Force Dump command execution failure Download Drive Logs Download Drive Logs Restore failure Save Restore Library serial number is unmatched Writing to cookie was failure All The configuration data was not saved to cookie A 12 Dell PowerVault TL1000 Tape Autoloader User s Guide Table A 3 Web user error messages continued
204. th your rack cabinet for the weight of a loaded rack cabinet e Verify that all door openings are at least 760 x 2032 mm 30 x 80 in e Ensure that all devices shelves drawers doors and cables are secure e Ensure that the four leveling pads are raised to their highest position e Ensure that there is no stabilizer bracket that is installed on the rack cabinet during movement e Do not use a ramp that is inclined at more than 10 degrees e When the rack cabinet is in the new location Lower the four leveling pads Install stabilizer brackets on the rack cabinet If you removed any devices from the rack cabinet repopulate the rack cabinet from the lowest position to the highest position e If a long distance relocation is required restore the rack cabinet to the configuration of the rack cabinet as you received it Pack the rack cabinet in the original packaging material or equivalent Also lower the leveling pads to raise the casters off the pallet and bolt the rack cabinet to the pallet R002 XiV Dell PowerVault TL1000 Tape Autoloader User s Guide Preface This manual contains information and instructions necessary for the setup operation and servicing of the Dell PowerVault TL1000 Tape Library XV XVi Dell PowerVault TL1000 Tape Autoloader User s Guide Chapter 1 Product description Front panel on page 1 2 Cartridge magazine on page 1 4 Rear panel on page 1 5
205. the Java Runtime Environment JRE for your platform from Follow the instructions that are provided to enable and configure the Java Runtime Environment for your browser The Web User Interface can also be used to update the library and drive firmware and to download error logs drive memory dumps and other library data Before the TL1000 Tape Autoloader can be managed over a network with the Web User Interface set up the initial network configuration of the library with the Operator Panel For information see Configuring network setting Logging in To log in to the Web User Interface from Internet Explorer you must enter the IP address of the library The IP address can be obtained with the View Settings command from the Operator Panel For example http 192 168 1 1 When the applet starts the following warning message displays This message is normal and does not indicate a problem Chapter 2 User interfaces 2 5 Do you want to run this application q Publisher IBM CORPORATION gt Locations http 9 11 207 94 http 86649dc2 8547 4359 Sba6 519 1fB3d9ea nvalid This application wil run with unrestricted access which may put your computer and personal information at risk Run this application only if you trust the locations and publisher above i eee a29z0194 Figure 2 6 Java security warning message After the Web User Interface is started the login window is displayed Account P
206. the host computer to the library in which the drive is installed cookie A packet of data that is exchanged between the library and a web browser to track configuration CP Circuit protector CPF Control Path Failover CRU Customer Replaceable Unit CSA Canadian Standards Association ctrl Control CU Control unit D danger notice A word to call attention to possible lethal harm to people Contrast with attention and caution data Any representations such as characters or analog quantities to which meaning is or might be assigned data buffer The storage buffer in the control unit This buffer is used to increase the data transfer rate between the control unit and the channel data cartridge A tape cartridge that is dedicated to storing data Contrast with cleaning cartridge data check A synchronous or asynchronous indication of a condition that is caused by invalid data or incorrect positioning of data dc Direct current DCS Designated Cleaning Slot F 4 Dell PowerVault TL1000 Tape Autoloader User s Guide degauss To make a magnetic tape nonmagnetic by using electrical coils that carry currents that neutralize the magnetism of the tape degausser A device that makes magnetic tape nonmagnetic degradation A decrease in quality of output or throughput or an increase in machine error rate degraded Decreased in quality of output or throughput or increased machine error rate deserialize To change fr
207. the only cartridge in that column A single cartridge in a column takes on the Tier 2 element address even though it is physically in Tier 1 Chapter 1 Product description 1 9 Front Rear Reserved slot ir E 1 Column 5 Column 4 Column 3 Column 2 Column 1 Tier 2 Tier 2 Tier 2 Tier 2 Tier 2 eneen of Column 5 Column 4 Column 3 Column 2 Column 1 T rive Tier 1 Tier 1 Tier 1 Tier 1 Tier 1 Accessor Figure 1 7 Location coordinates A storage element address is assigned to each cartridge at the time the cartridge is inserted Storage element addresses range from 4097 to 4105 0x1001 to 0x1009 when the I O station is not enabled and from 4097 to 4104 0x1001 to 0x1008 when the I O station is enabled Library specifications Table 1 5 Physical specifications Parameter Measurement Front panel width chassis bezel 445 mm 17 52 in 483 mm 19 02 in Depth 850 mm 33 46 in Height 44 mm 1 73 in Weight library only 13 kg 28 66 Ibs Table 1 6 Electrical specifications Parameter Measurement Voltage 100 240 Vac 4 0 to 1 5 A Frequency 50 60 Hz Power consumption 110 W For more information about installation specifications see Chapter 3 Installation and configuration on page 3 1 Table 1 7 Environmental specifications
208. ths up to 10 years 5 10 Dell PowerVault TL1000 Tape Autoloader User s Guide Chapter 6 Troubleshooting How the library reports problems Library error message content on page 6 2 Reseating cables on page 6 10 Emailing logs on page 6 10 The TL1000 Tape Autoloader is a customer replaceable unit CRU The customer is responsible for the setup and maintenance of the library Warranty replacement of the TL1000 Tape Autoloader if required is provided by exchanging the old unit with a new unit The customer is charged for onsite service if a service contract is not in place When an error occurs during operation of the library the library stops the current operation and displays an error code on the Operator Panel Unless otherwise noted try to resolve the problem by cycling power to the library and retrying the last operation Note When power cycling the library wait 10 seconds after the power is switched OFF before the library is powered ON again Before you place a service call or inform Dell Technical Support observe the LEDs 63 How the library reports problems The library uses advanced problem detection reporting and notification technology to alert customers of problems as soon as they occur It completes numerous self tests to monitor the library s temperature voltage and currents and standard library operations These tests monitor the library when t
209. twork settings Refresh Ethernet Link speed Auto x TCPAP Settings Security Enable SSL for Web IPv4 setting v Use IPv4 Submit Obtain an IP address automatically DHCP Use static IP address IPv4 address 192 168 1 1 Subnet mask 255 255 255 0 Gateway 192 168 1 254 IPv6 setting v Use IPv6 C Obtain an IP address automatically DHCP C Obtain an IP address automatically Stateless Auto Config y Use static IP address IPv6 address 2001 DB8 0 0 0 0 1 1 Prefix length 0 128 64 Gateway 2001 DB8 0 0 0 0 1 FFFE DNS settings v Use DNS DNS IP address 2001 D88 0 0 0 0 1 1234 a29z0125 Figure 4 40 Network settings screen Use Configure Library gt Network to set the network settings for the library Note The Internet Protocol IPv4 IPv6 or dual IPv4 IPv6 selection is used for the TL1000 Tape Autoloader IP address subnet mask gateway address time server address mail server address SNMP trap address and EKM server addresses Configure the network with the following settings Link speed Ethernet duplex mode Auto 10Base T Full 10Base T Half 100Base TX Full 100Base TX Half TCP IP settings IPv4 IPv6 and dual stack IPv4 IPv6 are supported To enable the dual IPv4 IPv6 protocol select both Use IPv4 and Use IPv6 and enter parameters for both Security Select Enable SSL for Web to provide secure com
210. ty notices when this product is used These safety notices contain danger and caution notices These notices are sometimes accompanied by symbols that represent the severity of the safety condition Most danger or caution notices contain a reference number Dxxx or Cxxx The sections that follow define each type of safety notice and give examples Danger notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people A lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition A sample danger notice follows DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock D004 Caution notice A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition or to a potentially dangerous situation that might develop because of some unsafe practice A caution notice can be accompanied by one of several symbols If the symbol is It means A hazardous electrical condition with less severity than electrical danger A hazardous condition that is not represented by other safety symbols This product contains a Class II laser Do not stare into the bea
211. uld not be detected CHK 0084 Suspect the X origin sensor or X motor X calibration error 1 0088 During X calibration centering CHK 0088 sensor OFF condition could not be detected X calibration error 2 0089 During X calibration centering CHK 0089 sensor ON condition could not be detected Confirm that the magazine is closed Cycle the power supply and try again During X operation the cartridge If the problem is corrected run Library 008F Magazine Was removed Suspect CHK 008F Verify before normal library operations the magazine set sensor res re e If the problem persists see Dell technical support on page 7 2 Confirm the media is compatible Failed to detect media in the a sappy anay apam accessor at completion of GET e If the problem is corrected run Library 00B0 operation Suspect the centering CHK 00B0 Verify before normal library operations sensor X motor or P motor TESumE If the problem persists see Dell technical support on page 7 2 A 6 Dell PowerVault TL1000 Tape Autoloader User s Guide Table A 1 Library error codes continued Code H Description Panel Indication Action Required Cycle the power supply and try again No media is contained in the specified cell Cell Empty e If the problem is corrected run Library Verify 00B1 P f CHK 00B1 before normal library operations resume Suspect the centering sensor X motor or P m
212. ult TL1000 Tape Autoloader User s Guide a29z0018 Figure 3 4 Creating the rail assemblies 7 Install the rail assemblies into the rack Figure 3 5 on page 3 6 Ensure the 3 holes in the front of the unit align with the 1U space marked on the vertical rails in Step 2 Secure the rails to the rack with 4 flat head screws J on each side of the rack Use the top and bottom screw locations on the front and rear of the rack rail Figure 3 1 on page 3 3 Chapter 3 Installation and configuration 3 5 a29z0020 Figure 3 5 Installing the rail assemblies 8 Slide the library chassis into the rack The heads of the large screws appear through the oval openings on each side_of the bezel Use a Phillips screwdriver to attach these screws to the rack Figure 3 6 WAP MF MOD O OO O OD O OO O OOGG B E FD a29z0186 Figure 3 6 Securing the front of the library in the rack 3 6 Dell PowerVault TL1000 Tape Autoloader User s Guide 9 Secure the rear of the library to the rack with a round head screw on each rear bracket Figure 3 7 Tighten the other rear bracket screws to secure the library to the rack OODOCCOOCODOOCOOOCODOUnCLE OODODCOLCOODOUDOOLOOODUQODI COODCUCOCOOODOUCUCDEooooooY OOCUOCCOLCOODECCOLOOODEODoG OOPOUCCOLOOOOUCLOLOULL N Q Q O N D N oO Figure 3 7 Securing the rear of the library in the rack
213. um 4 Ultrium 5 and Ultrium 6 Tape Drives use a technique that is called speed matching to dynamically adjust its native uncompressed data rate to the slower data rate of the attached server Channel calibration The channel calibration feature of the Ultrium 4 Ultrium 5 and Ultrium 6 Tape Drives customizes each read write data channel for optimum performance The customization enables compensation for variations in the recording channel transfer function media characteristics and read write head characteristics Power management The Ultrium 4 Ultrium 5 and Ultrium 6 Tape Drives feature a power management function This function controls the drive s electronics so that part of the electronics completely turns OFF when circuit functions are not needed for the drive s operation Media The TL1000 Tape Autoloader uses Ultrium tape cartridges that provide up to 2500 GB native capacity up to 6250 GB with 2 5 1 hardware data compression for Ultrium 6 tape drives 1500 GB native capacity up to 3000 GB with 2 1 hardware data compression for Ultrium 5 tape drives and 800 GB native capacity up to 1600 GB with 2 1 hardware data compression for Ultrium 4 tape drives 1 8 Dell PowerVault TL1000 Tape Autoloader User s Guide Table 1 4 Ultrium data and cleaning cartridge compatibility with Ultrium tape drive LTO Ultrium Data Cartridges Ultrium Tape Drive 2500 GB 1500GB 800GB 400GB 200GB 100GB Ultrium 6 Ultrium 5
214. ve error message detected Aborted Command 0B 41 nn LDI command failure This code is preserved only in the library log when FID or ATTN DRV message is received from the tape drive This code is not reported to the host server This code is preserved only in the library log This code is not reported to the host server C 2 Dell PowerVault TL1000 Tape Autoloader User s Guide Tape drive sense data Table C 3 Ultrium Tape drive sense data Byte Bit Address or Name 7 6 5 4 3 2 1 0 0 Valid Error Code Address Bit 1 Segment Number x 00 2 Filemark EOM ILI Reserved Sense Key End of Incorrect See Sense Key definitions on page C 1 medium length indicator 3 Information byte most significant byte 4 5 Information bytes 6 Information byte least significant byte 7 Additional sense length 8 11 Command specific information bytes 12 13 For Ultrium Tape drive sense data for Bytes 12 and 13 see Table C 4 on page C 4 14 Field Replaceable Unit FRU ID 15 SKSV C D Reserved BPV Bit pointer Bit pointer valid 16 17 SKSV 0 First Error Fault Symptom Code FSC SKSV 1 Field Pointer 18 19 First Error Flag Data 20 Reserved 0 21 CLN Reserved Reserved VolValid 22 28 Volume Label 29 Current Wrap 30 33 Relative LPOS 34 SCSI Address 35 Frame number Drive
215. ver a Select Configure Library gt Configure Date Time b Select Set Date or Set Time and press Enter e Date Enter the date with the MM DD YYYY format Time Enter the time with the HH MM SS format c Press Cancel to backtrack through the menu hierarchy 7 Auto Cleaning Default Disabled a Select Cofiguration gt Configure Auto Cleaning b Select Enable Auto Cleaning or Disable Auto Cleaning and press Enter The Auto Cleaning function is enabled only if there is at least one inactive position in the magazine in the library c Press Enter again to apply the setting or Cancel to reject the setting d Press Cancel to backtrack through the menu hierarchy Populating the library with cartridges The magazine is opened with the Operator Panel To populate the library with data and cleaning cartridges complete the following procedure 1 From the top menu screen on the Operator Panel press the Minus key to select Unlock Magazine and press Enter or from Web User Interface Manage Library gt Unlock Magazine 2 Insert cartridges in the magazine Note A blue release gate J in Figure 3 27 in the upper left corner of each column in the cartridge magazine prevents each cartridge from falling out of the front of the magazine When manually releasing the gate with one hand position your other hand in front of the column opening to protect cartridges that are ejected by the internal column spring Figure
216. vices that are installed in a rack cabinet to power devices installed in the same rack cabinet Do not plug a power cord from a device that is installed in one rack cabinet into a power device that is installed in a different rack cabinet An electrical outlet that is not correctly wired might place hazardous voltage on the metal parts of the system or the devices that attach to the system It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock CAUTION R001 Do not install a unit in a rack where the internal rack ambient temperatures might exceed the manufacturer s recommended ambient temperature for all your rack mounted devices Do not install a unit in a rack where the air flow is compromised Ensure that air flow is not blocked or reduced on any side front or back of a unit that is used for air flow through the unit Consideration must be given to the connection of the equipment to the supply circuit so that overloading of the circuits does not compromise the supply wiring or overcurrent protection To provide the correct power connection to a rack refer to the rating labels on the equipment in the rack to determine the total power requirement of the supply circuit For sliding drawers Do not pull out or install any drawer or feature if the rack stabilizer brackets are not attached to the rack Do not pull out more than one drawer at a time The ra
217. wnloaded to the necessary download the correct tape drive via the SAS interface FMR image 36 Drive temperature Set when the drive temperature sensor indicates that the drive s temperature exceeds the recommended temperature of the library 37 Drive voltage Set when the drive detects power supply voltages that approach or See Contacting Dell technical exceed the specified voltage limits 38 Predictive failure of Set when a hardware failure of the drive hardware tape drive is predicted 39 Diagnostics required Set when the tape drive detects a failure that requires diagnostics for isolation 51 Tape directory Set when the tape directory on the Use your backup software to invalid at unload tape cartridge that was previously rebuild the tape directory by unloaded is corrupted The reading all the data file search performance is degraded 52 Tape system area Set when the tape cartridge that Copy the data to another tape write failure was previously unloaded might not cartridge then discard the old tape write its system area successfully cartridge 53 Tape system area Set when the tape system area Copy the data to another tape read failure might not be read successfully at load time cartridge then discard the old tape cartridge Appendix B TapeAlert flags B 5 Table B 2 TapeAlert flags supported by the Ultrium tape drive continued Flag Number Flag Name Description Action Required
218. work Management Protocol SNMP to send alerts about conditions such as need for operator intervention over a TCP IP LAN network to an SNMP monitoring station These alerts are called SNMP traps With the information supplied in each SNMP trap the monitoring station together with customer supplied software can alert operations personnel of possible problems or operator interventions that occur SNMP traps SNMP Traps are alerts or status messages that can be collected monitored and used to proactively manage attached libraries with SNMP protocol with the SNMP monitoring stations In summary each trap provides the following information e Product Identification such as product name description manufacturer model number firmware level and the URL that the trap is designated for e Product Status such as the severity of the trap status current and previous and the time the trap occurred e Library State physical device status such as identification and status of devices that is monitored It would include enclosure power supply controller magazine status drive count cartridge slot count and I O station count Also included would be certain library statistics and where appropriate the fault FSC fault symptom code including the severity and description of that fault e Drive Status such as the identification of each drive in the library firmware level serial number and other address and status information e Trap Def
219. y and click Date and Time in the left navigation pane of the Web User Interface 2 Select the Date and Time settings e NTP Server Enables time and date control with a time server on the network Chapter 3 Installation and configuration 3 17 NTP server address Enter the IP address of the time server IPv4 and IPv6 addresses are supported depending on the TCP IP settings Host names can be entered instead of numerical IP addresses if Use DNS is selected in the Network settings Time zone Enter the time zone relative to Greenwich Mean Time GMT e If the time server is disabled enter the local time and date manually Date Enter the date with the MM DD YYYY format Time Enter the time with the HH MM SS format e Auto Adjustment by PC Select a time interval and click Start to synchronize the library with the clock on your host computer at regular intervals The Web User Interface Java Applet must be running continuously to use this function 3 Click Submit to update the settings Configuring encryption settings Mordor Syste Gyms Suway Encryption Library Uap Hefrean Marage Beary Wave Canmoges mad Oe Crean Deve Encryption Settings L rary Swe nren Encryp on method None deteut Lej Oaie ord Tow Weatetcataore Levee Mestre Garvie Leray Operates himmiana vew Larary Logs a29z0199 Figure 3 18 Encryption settings Before you can use the encryption capa
220. y or the upgrade will not be successful Accessor statistics Refresh Last refresh Sunday July 6 2008 11 06 56 AM JST Statistics Information Data Motion Counts Move Accessor 1 832 Picker 1 818 X Move 1 818 Retry Counts Drive C1 C1 T2 Ti 1 1 1 C2 T2 2 c2 T1 0 c3 T2 3 C3 T1 0 C4 T2 2 C4 T1 3 c5 T1 2 Error Counts on Accessor motion 0 X move motion 1 BS i n hdi 309 Figure 4 55 Usage Statistics screen Select Service Library gt Usage Statistics to view statistics information about the movement of the robotics of the library Motion counts Lists the accumulated operation count for all movements accessor movements picker movements and X axis movements Retry counts Lists the accumulated number of retries reattempts to load cartridges in the drive and the cartridges positions by the accessor Error counts Lists the accumulated number of errors for the accessor X axis movements and drive load and unload operations Click Refresh to read the accessor statistics from the library The Last refresh shows the time of the most recent library data refresh Chapter 4 Operations 4 39 4 40 Dell PowerVault TL1000 Tape Autoloader User s Guide Chapter 5 Media Write Protect switch on page 5 6 Cartridge care and handling on page 5 7 To ensure that your Ultrium Tape
221. y unloading the drive Operator Panel Commands gt Unload 2 Power cycle the library 3 If the cartridge does not eject from the drive see Contacting Dell technical support on page 7 2 The cartridge case or tape inside the cartridge is damaged Replace the tape cartridge Your cleaning cartridge expires Replace the cleaning cartridge A bar code label cannot be read by the bar code reader 1 Export the suspect cartridge from the library 2 Confirm that the bar code label is not damaged or missing Replace the bar code label if necessary 3 Import the cartridge back into the library 4 Inventory the library a If no errors are reported resume normal library operations b If an error is reported see Appendix A Error codes on page A 1 Cartridge Magazine The magazine will not unlock after issuing the Unlock Magazine command from the Operator Panel 1 Power cycle the library 2 Try unlocking the magazine again Operator Panel Unlock Magazine or Web user Interface Manage Library gt Unlock Magazine b If the magazine does unlock resume normal library operations a If the magazine does not unlock see The magazine can be partially removed from the library The magazine seems stuck on something inside the library 1 Verify that you requested the library to unlock the entire magazine not just the I O station if enabled the
222. ype of Firmware Current Firmware Level Library Drive Users Accounts The Administrator admin password is listed in the table below Modify and add extra Administrator Superuser and User names and passwords that are created User name Access Level Password admin Administrator secure D 2 Dell PowerVault TL1000 Tape Autoloader User s Guide User name Access Level Password Support Notification User name Password Appendix D Library Configuration Form D 3 D 4 Dell PowerVault TL1000 Tape Autoloader User s Guide Accessibility Accessibility features help a user with a physical disability such as restricted mobility or limited vision successfully use the HTML version of the customer documentation Features These are the major accessibility features for the HTML version of the Dell PowerVault TL1000 Tape Autoloader User s Guide e You can use screen reader software and a digital speech synthesizer to hear what is displayed on the screen The following screen readers are tested WebKing and Window Eyes e You can operate all features with the keyboard instead of the mouse Navigate by keyboard You can use keys or key combinations to perform operations and initiate many menu actions that can also be done through mouse actions You can navigate the HTML version of the Dell PowerVault TL1000 Tape Autoloader Us

DELL TL1000

Contents

Download Pdf Manuals

Related Search

Related Contents