DELL OptiPlex 9020
Contents
1. perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the co2. After Working Inside Your Computer Removing the System Board Follow the procedures in Before Working Inside Your Computer Remove the a cover b memory c expansion card s d heat sink assembly e processor Disconnect all the cables connected to the system board 27 4 Remove the screws that secure the system board to the computer and slide the system board towards the front of the computer 2 5 Tilt the system board at 45 degrees and then lift the system board out of the computer Installing the System Board 1 Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis 2 Tighten the screws securing the system board to the chassis Connect the cables to the system board 4 Install the processor heat sink assembly expansion card s memory cover al panov 5 Follow the procedures in After Working Inside Your Computer 28 System Board Components 1 2 345 6 7 8 17 16 1514 13 Figure 1 Components Of The System Board 1 PCI Express x16 slot wired as x4 5 PCle x1 slot 5 PCI Express x16 slot 7 4 pin CPU power connecter 9 CPU Socket 11 DDR DIMM memory slots 4 13 8 pin power connector 15 HDD and optical drive power connector 17 front panel USB connector 19 password reset jumper 21 RTCRST jumper connector PCI slot coin cell battery intrusion switch connector system fan connector heat sink fan co
3. Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology e Device Information Displays SATA 0 SATA 1 SATA 2 SATA 3 LOM MAC Address Audio Controller and Video Controller Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system The options are Diskette drive STXXXXXX STXXXXXX e USB Storage Device e CD DVD CD RW Drive e Onboard NIC Advanced Boot Options Legacy e UEFI 32 Option Advance Boot Options Date Time Table 3 System Configuration Option Integrated NIC Serial Port SATA Operation Drives Description Enable Legacy Option ROMs enable by default Allows you to set the date and time The changes to the system date and time takes effect immediately Description Allows you to enable or disable the integrated network card You can set the integrated NIC to e Enable UEFI Network Stack disable by default e Disabled e Enabled e Enabled w PXE default value e Enabled w Cloud Desktop K NOTE Depending on the computer and the devices installed the items listed in this section may or may not appear Allows you to define the serial port settings You can set the serial port to e Disabled e COMI e COM2 e COM3 e COM4 K NOTE The operating system may allocate resources even though the setting is disabled Allows you to configure the operating mode of the integrated hard drive controller Dis
4. Shut Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the cover CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer ua WN If required verify that the computer works correctly by running the Dell Diagnostics Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver e Phillips screwdriver Small plastic scribe Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch and lift the cover upwards to remove it from the computer A i j 4 4 2 A 7 Installing the Cover 1 Align the cover along its tabs on the chassis of the computer 2 Press
5. The floppy drive controller may be faulty One or more memory modules may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action to resolve the problem The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The computer configuration information does not match the hardware configuration DIMM1 slot does not recognize a memory module The module should be re seated or installed A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them 49 Error Message Memory allocation error Memory data line failure at address read value expecting value Memory double word logic failure at address read value expecting value Memory odd even logic failure at address read value expecting value Memory write read failure at address read value expecting value Memory size in CMOS invalid Memory tests terminated by keystroke No boot device available No boot sector on hard disk drive No timer tick interrupt Non system disk or
6. disk error Not a boot diskette Plug and play configuration error Read fault Requested sector not found 50 Description The software you are attempting to run is conflicting with the operating system another program or a utility A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules ana if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules ana if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The amount of memory recorded in the computer configuration information does not match the memory installed in the computer A keystroke interrupted the memory test The computer cannot find the floppy disk or hard drive The computer configuration information in System Setup may be incorrect A chip on the system board might be malfunctioning The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Insert a bootable floppy disk The computer encounter
7. down on the cover till it clicks into place 3 Follow the procedures in After Working Inside Your Computer Removing the Intrusion Switch Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the intrusion switch cable from the system board Slide the intrusion switch toward the bottom of the chassis and remove it from the computer PWN P Installing the Intrusion Switch Insert the intrusion switch into its place in the chassis rear and slide it towards the top to secure it Connect the intrusion cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer OW NP Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the screws that secure the antenna to the computer 10 5 Press the blue tab and lift the latch outwards and remove the WLAN card from the connector on the system board Installing the Wireless Local Area Network WLAN Card Insert the WLAN card into the connector on the system board and press down until it is secured Affix the latch Place the antenna puck on the connector and tighten the screws to secure it to the computer Install the cover Ob WNP Follow the procedures in After Working Inside Your Computer 11 Removing the Front Bezel Follow the procedures in Before Working Inside Your Computer Remov
8. the Coin Cell Battery 1 Place the coin cell battery in its slot on the system board and press until the release latch springs back into place and secures it 2 Install a expansion card b cover Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 15 3 Disconnect the data cable and the power cable from the back of the hard drive Press the blue securing bracket tabs inwards and lift the hard drive bracket out of the hard drive bay Installing the Hard Drive Insert the hard drive into the hard drive bracket Press the securing brackets inward and slide the hard drive bracket into the bay Connect the data cable and the power cable to the back of the hard drive Install the cover Follow the procedures in After Working Inside Your Computer ne aN e Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b front bezel 16 3 Disconnect the data cable and the power cable from the back of the optical drive 4 Slide and hold the optical drive latch to unlock the optical drive and pull the optical drive out of the computer 5 Repeat steps 3 and 4 to remove the second optical drive if available Installing the Optical Drive 1 Push the optical drive from the front toward the back of the computer till it is secured by the opt
9. Dell OptiPlex 9020 Mini Tower Owner s Manual Regulatory Model D13M Regulatory Type D13M001 Notes Cautions and Warnings Es NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright O 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 04 Rev A01 Contents 1 Working on Your Computer nennen tnnt tn nor nro rca nnnnns 5 Before Working Inside Your Comdp ter uic erem re temet e pert nee ete eti ns 5 Turning Off Your GCOIDUter eee teer rto ent rere ne ead dee em b n i ee e ed 6 After Working Inside Your Computer ener einn einn rnn snnt rnnn einn nt rnit Z 2 Removing and Installing Components sess 9 Recommended TOOLS CC ors cep aps oeste dieto ete tees nte dee Wun fet Le oris 9 Removing th COVBr nu s e etn a E RUNE RE HEU GU date loaded 9 ristallirig the COVSE utet c tede Hr ee d etd aede rd tee eee ei en P Hd 9 Removing the Intrusion Switch nstalli
10. Mini Tower Small Form Factor Ultra Small Form Factor Table 24 External Connectors Feature Audio Front Panel Back Panel Network Adapter Serial Parallel USB 2 0 Mini Tower Small Form Factor Ultra Small Form Factor USB 3 0 Video Specification none none up to one Mini Card Specification two one slim optical drive bay one slim optical drive bay 3 5 inch SATA drive bays 2 5 inch SATA drive bays two two one two none one Specification one microphone connector one headphone connector e one line out connector one line in microphone connector one RJ45 connector one 9 pin connector 16550 C compatible one 25 pin connector optional for minitower and small form factor e Front Panel two e Back Panel four e Front Panel none e Back Panel two e Front Panel two e Back Panel two e 15 pin VGA connector e two 20 pin DisplayPort connectors 55 Feature Specification NOTE Available video connectors may vary based on the graphics card selected Table 25 Internal Connectors Feature PCI 2 3 data width maximum 32 bits Mini Tower Small Form Factor Ultra Small Form Factor PCI Express x1 data width maximum one PCI Express lane Mini Tower Small Form Factor Ultra Small Form Factor Specification one 120 pin connector none one 36 pin connector none PCI Express x16 wired as x4 data width maximum four PCI Express lanes Min
11. Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press lt F2 gt immediately after a power on or reboot 1 Al In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes and exit from the System Setup The computer reboots Disabling a System Password The system s software security features include a system password and a setup password The password jumper disables any password s currently in use K NOTE You can also use the following steps to disable a forgotten password a Follow the procedures in Before Working on Your Computer Remove the cover Identify
12. Removing the Wireless Local Area Network WLAN Card nstalli Removing the Front Bezel nstalli Removing the Expansion Card nstalli ng the Intrusion Switch sssssssseseeee ng the Wireless Local Area Network WLAN Card sssssssssssseeeenmeeene nen ng the Front Bezel Ng the Expansion Gald s dues et rete ime oc e nre Poe pepe pter pe Pea de ede qu o R Ln Memory Module Guidelines n ee RR A RR HA oa ee B o eR E xt d a RAE RP a REMOVING the MBImOELy odit t br AA ra ST nstalli nstalli nstalli nstalli nstalli nstalli nstalli nstalli nstalli nstalli nghe Memoty s s eee red ie eae Removing the Coiri Cell Battery use e rep e ute re de net pendet rig the Coin Cell Battery e ee e ode dote pe Fra x tte ge Peg pe e Pe eO Foren Ei Rt esee cde Removing the Hard Drive iet ir ee a ed M tee EAE RD a e ue aie dea et den ea NG the Mard Dr E nik i Les O mele e ek pner Pr eue repere dor aret A Removing the Optical Drive ien eee e tede e ie a tele ed a pp P e tut EAT ng the Optical DrIV8 i utt a tue b Bee b ts Removing the Speaker a ene rere rede vase che ta e te lo e ences ng the Speaker Removing the Power SUPPLY mani inge HR T A e pe ERU Rex Ene eh digo ua ng the Power Supply ste ntu tet E RR E iia ea ales Removing the Heat Sink Assembly eene nnnm ener denn nn nennen nnne ng the Heat Sinl
13. abled The SATA controllers are hidden e ATA SATA is configured for ATA mode e AHCI SATA is configured for AHCI mode e RAID ON SATA is configured to support RAID mode Allows you to enable or disable the various on board drives For Mini Tower e SATA 0 e SATA 1 e SATA 2 e SATA 3 For Small Form Factor e SATA 0 e SATA 1 e SATA 2 33 Option SMART Reporting USB Configuration Audio Miscellaneous Devices Table 4 Security Option Internal HDD_O Password 34 Description For Ultra Small Form Factor e M SATA SATAO e SATA1 This field controls if the hard drive errors for the integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification e Enable SMART Reporting This option is disabled by default This field configures the integrated USB controller If Boot Support is enabled the system is allowed to boot any type of USB mass storage devices HDD memory key floppy If USB port is enabled device attached to this port is enabled and available for operation system If USB port is disabled the operation system cannot see any device attached to this port USB configuration For Mini Tower Small Form Factor the options are Enable Boot Support e Enable Front USB 2 0 Ports e Enable USB 3 0 Ports e Enable Rear Left Dual USB 2 0 Ports e Enable Rear Right Dual USB 2 0 Ports default
14. ailable and the drive is 0 1 on the not the only bootable drive enter System Setup and change the appropriate drive primary setting to None Then remove the drive from the computer secondary EIDE controller is operating outside of normal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell Write fault The operating system cannot write to the floppy or hard drive Write fault on The operating system cannot write to the floppy or hard drive selected drive 51 52 Specifications 6 K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon Help and Support and then select the option to view information about your computer Table 15 Processor Feature Processor type Total Cache Table 16 Memory Feature Type Speed Connectors Mini Tower Small Form Factor Ultra Small Form Factor Capacity Minimum Memory Maximum memory Mini Tower Small Form Factor Ultra Small Form Factor Table 17 Video Feature Integrated Discrete Table 18 Audio Feature Integrated Specification Intel Core 3 15 17 series Up to 8 MB cache depending on processor type Specification DDR3 1600MHz four DIMM slots two DIMM slots 2 GB 4 GB and 8 GB 2 GB 32 GB 16 GB Specification Intel HD Graphics 4600 13 15 17 DC QC Intel 8 Series E
15. alization technology for direct I O Enable Intel Virtualization Technology for Direct I O This option is enabled by default This option specifies whether a Measured Virtual Machine Monitor MVMM can utilize the additional hardware capabilities provided by Intel Trusted Execution technology The TPM virtualization technology and Virtualization technology for direct I O must be enabled to use this feature e Trusted Execution This option is disabled by default Description Displays the service tag of your computer Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled 39 Table 11 Cloud Desktop Option Description Server Lookup Method Specifies how the ImageServer looks up the server address e Static IP e DNS enabled by default K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Server IP Address Specifies the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Lookup Method is set to Static IP Serve
16. ard Thread the power cables through the chassis clips Install the cover Follow the procedures in After Working Inside Your Computer Removing the Heat Sink Assembly 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the fan cable from the system board Loosen the captive screws in diagonal order and lift the heat sink assembly away from the computer Installing the Heat Sink Assembly BRUN Place the heat sink assembly into the chassis Tighten the captive screws in diagonal order to secure the heat sink assembly to the computer Connect the fan cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer Removing the Processor 1 2 20 Follow the procedures in Before Working Inside Your Computer Remove a cover b heat sink assembly 3 Press the release lever down and then move it outward to release it from the retention hook Lift the processor cover and remove the processor from the socket Place it in an antistatic bag Installing the Processor Insert the processor in the processor socket Ensure the processor is properly seated Lower the processor cover Press the release lever down and then move it inward to secure it with the retention hook PWN Pp Install a heat sink assembly b cover 5 Follow the procedures in After Working Inside Your Computer Removing the System Fan 1 Follo
17. ase select your download method below window click Download File The File Download window appears 11 Click Save to save the file on your computer 12 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen Jumper Settings To change a jumper setting pull the plug off its pin s and carefully fit it down onto the pin s indicated on the system board The following table displays the system board jumper settings Table 13 Jumper Settings Jumper Setting Description PSWD Default Password features are enabled RTCRST pin 1 and 2 Real time clock reset Can be used for troubleshooting 41 System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer A CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unloc
18. connector e one 12 pin connector e one 20 pin connector one 14 pin connector e 20 pin connector e one 10 pin connector one 2 pin connector one 1150 pin connector one 5 pin connector one 2 pin connector one 2 pin connector one 2 pin connector one 5 pin connector one pin connector one 8 pin one 4 pin one 6 pin connector one 8 pin one 4 pin and one 4 pin connector Specification White light Solid white light indicates power on state blinking white light indicates sleep state of the computer White light Blinking white light indicates that the computer is reading data from or writing data to the hard drive Green a good 10 Mbps connection exists between the network and the computer Green a good 100 Mbps connection exists between the network and the computer 57 Feature Specification Orange a good 1000 Mbps connection exists between the network and the computer Off no light the computer is not detecting a physical connection to the network Network activity light on integrated Yellow light A blinking yellow light indicates that network adapter network activity is present Power supply diagnostic light Green light The power supply is turned on and is functional The power cable must be connected to the power connector at the back of the computer and the electrical outlet Table 27 Power K NOTE Heat dissipation is calculated by using the power suppl
19. e the cover Gently pry the front panel retention clips away from the chassis located at the edge of front panel Rotate the front panel away from the computer to release the hooks on the opposite edge of the panel from the chassis PWN bP Installing the Front Bezel 1 Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front 2 Rotate the bezel toward the computer to engage the front bezel retention clips until they click into place 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Expansion Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 12 3 Press the tab to release the latch 4 Pull the release lever away from the PCI x16 card until you release the securing tab from the dent in the card Lift the card out of its connector and remove it from the system board Installing the Expansion Card Insert the expansion card in the connector on the system board and press down until secured Push the retention latch back to its position Install the cover Follow the procedures in After Working Inside Your Computer gt NN Memory Module Guidelines To ensure optimal performance of your computer observe the following general guidelines when configuring your system memory 13 e Memory modules of different sizes can be mixed for example 2 GB and 4 GB But all populated channels mu
20. eAssembly rr reir erede edi teer re EH e dase Ee Rye Removirig thePrOGGesSOFE ssttebtt binaen ette d e a e dte ia righe PROCESSOR de ede esie eb AAA TOR Removing the Systeam FaN secant A ene de od d NO the System Bap a eeu tu re xa RE CR RR REN PREU ERE VENNEUIMIEER gerd istias gdpe ts Removing the Thermal Sensor e aee er nee iii ng the ThermaliSefisors t id ee e he alta ana Removing the POWerSWwitCh E E E E da Ita ad 24 Installing the Pwer S with iaa id 25 Removing the Input Output 1 0 PaNel ocooncccccnnnoocnicnconooncnnconcnncancnn conca nennen nennen 26 Installing the Input Output 1 0 Panel nennen nnne enne enne tnn 27 Remioving thie Systerm Bote tabes e etre hp etate te ace d rcs ach Pe dut ne 27 Installing the System Board eere tnn nnn ener 28 System Board COMPA ere itte oum Mena 29 3 System AA O tud Grec PU os D LCS Amir 51 BootSedquerce d ss ce ec mc Bes dos P Row dotado qae noe a de 31 Navigation KEYS a reum tree a eee ee el a Ae he 31 System Setup OPUS sirisser Hes et eh teh ee tette Rte e boa Eee etate te 32 UPN ARBOL 41 Jumper SAA e e utes ad as 41 Syst em and Setup PASS WO oo t e dte e E LER das 42 Assigning a System Password and Setup Password ssssssssssse emen 42 Deleting or Changing an Existing System and or Setup Password 43 Disabling a System Ras Words ada 43 A DIAG INO SUC Sits 0c oS DE 45 Enhanced Pre Boot System Assessment ePSA Diagnostics ssssss c
21. ed a problem while trying to configure one or more cards The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective Error Message Description Reset failed The disk re set operation failed Sector not found The operating system cannot locate a sector on the floppy or hard drive Seek error The operating system cannot find a specific track on the floppy disk or hard drive Shutdown failure A chip on the system board might be malfunctioning Time of day clock The battery might be dead stopped Time of day not The time or date stored in System Setup does not match the computer clock set please run the System Setup program Timer chip counter A chip on the system board may be malfunctioning 2 failed Unexpected The keyboard controller may be malfunctioning or a memory module may be interrupt in loose protected mode WARNING Dell s During initial startup the drive detected possible error conditions When your Disk Monitoring computer finishes booting immediately back up your data and replace your hard System has drive for installation procedures see Adding and Removing Parts for your detected that drive computer type If no replacement drive is immediately av
22. from the chassis clips Press the clips on both side of the power switch to release it from the chassis and slide to remove the power switch along its cable from the computer Installing the Power Switch uro AN Slide the power switch in through the front of the computer Secure the power switch cable to the chassis Thread the power switch cable into the chassis clips Connect the power switch cable to the system board Install the a Optical drive b front bezel c cover Follow the procedures in After Working Inside Your Computer 25 Removing the Input Output 1 O Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b front bezel 3 Disconnect the I O panel data and USB data cables from the system board 5 Remove the screw that secures the I O panel to the computer 26 Slide the I O panel towards the left of the computer to release it and pull the I O panel along with its cable out of the computer Installing the Input Output I O Panel DP AN ES Insert the I O panel into the slot on the chassis front Slide the I O panel towards the right of the computer to secure to the chassis Tighten the screw to secure the I O panel to the chassis Thread the I O panel data cable and USB data cable into the chassis clip Connect the I O panel data cable and USB data cable to the system board Install a front bezel b cover Follow the procedures in
23. have spelled the command correctly put spaces in the proper file name place and used the correct pathname Bad error The floppy or hard drive controller detected an uncorrectable read error correction code ECC on disk read 48 Error Message Controller has failed Data error Decreasing available memory Diskette drive O seek failure Diskette read failure Diskette subsystem reset failed Gate A20 failure General failure Hard disk drive configuration error Hard disk drive controller failure Hard disk drive failure Hard disk drive read failure Invalid configuration information please run SETUP program Invalid Memory configuration please populate DIMM1 Keyboard failure Memory address line failure at address read value expecting value Description The hard drive or the associated controller is defective The floppy or hard drive cannot read the data For the Windows operating system run the chkdsk utility to check the file structure of the floppy or hard drive For any other operating system run the appropriate corresponding utility One or more memory modules may be faulty or improperly seated Re install the memory modules and if necessary replace them A cable may be loose or the computer configuration information may not match the hardware configuration The floppy disk may be defective or a cable may be loose If the drive access light turns on try a different disk
24. i Tower Small Form Factor Ultra Small Form Factor PCI Express x16 data width maximum 16 PCI Express lanes Mini Tower Small Form Factor Ultra Small Form Factor one 164 pin connector one 64 pin connector none one 164 pin connector none Mini PCI Express data width maximum one PCI Express lane and one USB interface Mini Tower Small Form Factor Ultra Small Form Factor Serial ATA Mini Tower Small Form Factor Ultra Small Form Factor Memory Mini Tower Small Form Factor Ultra Small Form Factor Internal USB Mini Tower Small Form Factor Ultra Small Form Factor System Fan Front panel control 56 none one 52 pin connector four 7 pin connectors three 7 pin connectors two 7 pin connectors four 240 pin connectors two 240 pin connectors one 10 pin connector none one 5 pin connector Feature Mini Tower Small Form Factor Ultra Small Form Factor Mini Tower Thermal Sensor Processor Processor Fan Service mode jumper Password clear jumper RTC reset jumper Internal speaker Intruder connector Power connector Mini Tower Small Form Factor Ultra Small Form Factor Table 26 Controls and Lights Feature Front of the computer Power button light Drive activity light Back of the computer Link integrity light on integrated network adapter Specification one 6 pin connector e two 20 pin connector one 6 pin connector e one 10 pin
25. ical drive latch 2 Connect the data cable and power cable to the back of the optical drive 3 Install a front bezel b cover 17 4 Follow the procedures in After Working Inside Your Computer Removing the Speaker 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect and release the speaker cable from system board Press down the speaker securing tab 7 A gt PA LA A Li WR Installing the Speaker Slide the speaker downwards into its slot to secure it Thread the speaker cable into the chassis clip and connect the speaker cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer PWN P Removing the Power Supply 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 18 3 Disconnect the 4 pin and 8 in power cables from the system board and release the cable from the tab um uu NA uWHp i i Hu 7 WEHH i Hd xat 5 Pushin on the blue release tab beside the power supply and slide the power supply towards the front of the computer Lift and remove the power supply out of the computer 19 Installing the Power Supply aga UN M p Place the power supply in the chassis and slide towards the back of the system to secure it Tighten the screws to secure the power supply to the back of the computer Connect the 4 pin and 8 pin power cables to the system bo
26. ion you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 2 3 4 Go to dell com contactdell Verify your country or region from the drop down menu at the top left corner of the page Select your support category Technical Support Customer Support Sales or International Support Services Select the appropriate service or support link based on your requirement K NOTE If you have purchased a Dell system you may be asked for the Service Tag 61
27. ked If the Password Status is Locked you cannot change the System Password K NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or re boot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen appears 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password A password can have up to 32 characters e The password can contain the numbers O through 9 e Only lower case letters are valid upper case letters are not allowed e Only the following special characters are allowed space C Q 0 C D 0 0 C Re enter the system password when prompted 4 Type the system password that you entered earlier and click OK 5 Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password 6 Type the setup password that you entered earlier and click OK D Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots 42 Deleting or Changing an Existing System and or Setup
28. mputer cover from being scratched 2 Turn off your computer see Turning Off Your Computer An pw CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Press and hold the power button while the computer is unplugged to ground the system board Remove the cover CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Point to upper right corner of the screen and click Settings l b Click the O and select Shut down In Windows 7 1 Click stan 2 Click Shut Down or 1 Click stan 2 Click the arrow in the lower right corner of the Start menu as shown below and then click 9 a gt
29. nnector front power switch connector SATA connectors SATA connectors front panel audio connector internal USB 2 0 connector speaker connector 29 30 5 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number Optical Drive Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are reco
30. onan conan cacnnnnnnno 45 5 Troubleshooting Your COMputerF oocococcccccocooccococccoccoononnconnonnoonconcnnnon non nnonnonnnos 47 Power LED Diagnostics uote frd a a o E t Bae deca ees 47 Beep Cod cu ceder dte ed teh eo emi eee a end 48 Error Messages ttes atte ettet e an e teg Hen fette Pod Pre a He ble 48 6 SDecificatloris ones c n bis sta a ka cht Loan 55 Z Contacting Dell uot asi 61 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer e A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order A A A gt bp Es WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only
31. r Port Specifies the primary IP port of the ImageServer which is used by the client to communicate The default IP port is 06910 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Client Address Method Specifies how the client obtains the IP address Static IP e DHCP enabled by default K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer Client IP Address Specifies the static IP address of the client The default IP address is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Client SubnetMask Specifies the subnet mask of the client The default setting is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Client Gateway Specifies the gateway IP address for the client The default setting is 255 255 255 255 K NOTE This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Advanced Specifies for Advanced debugging e Verbose Mode K NOTE This Op
32. rded but do not take effect until you re start the system 31 Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field lt Enter gt Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear Table 2 General Option Description System Information Displays the following information e System Information Displays BIOS Version Service Tag Asset Tag Ownership Tag Ownership Date Manufacture Date and the Express Service Code e Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size e PCI Information Displays SLOT1 SLOT2 SLOT3 and SLOT4 e Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum
33. rent database from a user selected file e Delete Deletes the selected key e Reset All Keys Resets to default setting e Delete All Keys Deletes all the keys Table 6 Performance Option Multi Core Support Intel SpeedStep C States Control Limit CPUID Value Intel TurboBoost Hyper Thread Control Rapid Start Technology Table 7 Power Management Option AC Recovery Es NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Description Specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores e All Enabled by default e 1 e 2 Allows you to enable or disable the Intel SpeedStep mode of the processor This option is enabled by default Allows you to enable or disable the additional processor sleep states This option is enabled by default This field limits the maximum value the processor Standard CPUID Function will support Enable CPUID Limit K NOTE Some Operating system will not complete installation when the maximum CPUID Function is greater than 3 Allows you to enable or disable Intel TurboBoost mode of the processor e Disabled Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance e Enabled Allows the Intel TurboBoost driver to increase the performance of the CPU or graphics proces
34. s the Option Read Only Memory OROM configuration screens via hotkeys during boot These settings prevent access to the Intel RAID CTRL or Intel Management Engine BIOS Extension CTRL P F12 Enable User may enter OROM configuration screens via the hotkey One Time Enable User can enter the OROM configuration screens via the hotkeys during the next boot After the boot the setting will revert to disabled e Disable User can not enter the OROM configuration screens via the hotkey This option is set to Enable by default Allows you to enable or disable the option to enter setup when an admin password is set e Enable Admin Setup Lockout This option is not set by default Allows you to enable or disable the HDD Protection feature e HDD Protection Support Allows you to enable or disable Secure Boot feature e Disable e Enable NOTE To enable secure boot UEFI boot mode must be enabled and Enable Legacy Option ROMs must be disabled or turned off Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are e PK e KEK e db e dbx If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options are e Save to File Saves the key to a user selected file e Replace from File Replaces the current key with a key from a user selected file e Append from File Adds a key to the cur
35. sor Allows you to enable or disable the Hyper Threading technology This option is enabled by default Allows you to improve batter life by automatically putting the system into a low power status during after user specified amount of time e Intel Rapid Start feature Es NOTE Rapid Start Technology will automatically be disabled due to configuration changes e Hard Disk Configuration or partition have been changed e Memory capacity over 8GB installed e System or HDD password is enabled ADell Encryption Accelerator is installed The Block Sleep setting is enabled Description Specifies how the computer will respond when AC power is applied after an AC power loss You can set the AC Recovery to Power Off default Power On 57 Option Auto On Time Deep Sleep Control Fan Control Override USB Wake Support Wake on LAN Block Sleep Intel Smart Connect Technology 38 Description Last Power State This option sets the time of the day when you would like the system to turn on automatically Time is kept in standard 12 hour format hour minutes seconds The startup time can be changed by typing the values in the time and A M P M fields e Disabled The system will not automatically power up e Every Day The system will power up every day at the time you specified above e Weekdays The system will power up Monday through Friday at the time you specified above e Select Days The sy
36. st have identical configurations e Memory modules must be installed beginning with the first socket Es NOTE The memory sockets in your computer may be labeled differently depending on the hardware configuration For example Al A2 or 1 2 3 e fthe quad rank memory modules are mixed with single or dual rank modules the quad rank modules must be installed in the sockets with the white release levers e If memory modules with different speeds are installed they operate at the speed of the slowest installed memory modules Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press down on the memory retaining tabs on each side of the memory modules and lift the memory modules out of the connectors on the system board e Installing the Memory Align the notch on the memory card with the tab in the system board connector Press down on the memory module until the release tabs spring back to secure them in place Install the cover PUNE Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b expansion card s 14 3 Locate the coin cell battery on the system board 4 Press the release latch away from the battery to allow the battery to pop up from the socket and lift the coin cell battery out of the computer e Installing
37. stem will power up on days selected above at the time you specified above K NOTE This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled Allows you to define the controls when Deep Sleep is enabled e Disabled e Enabled in S5 only e Enabled in S4 and S5 This option is disabled by default Controls the speed of the system fan This option is disabled by default K NOTE When enabled the fan runs at full speed This option allows you to enable USB devices to wake the computer from standby e Enable USB Wake Support This option is disabled by default This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply The options differ based on the form factor Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN LAN Only Allows the system to be powered on by special LAN signals e WLAN Only Allows the system to be powered on by special WLAN signals For Ultra Small Form Factor only e LAN or PXE Boot Allows the system to be powered on by special LAN or PXE Bootsignals For Ultra Small Form Factor only This option is Disabled b
38. stics provides a set of options for particular devices or device groups allowing you to e Runtests automatically or in an interactive mode Repeat tests Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing JN CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages K NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer 2 As the computer boots press the lt F12 gt key as the Dell logo appears 3 Onthe boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices 4 Ifyou wish to run a diagnostic test on a specific device press lt Esc gt and click Yes to stop the diagnostic test 5 Select the device from the left pane and click Run Tests 6 If there are any issues error codes are displayed Note the error code and contact Dell 45 46 Troubleshooting Your Computer You can troubleshoot
39. system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any module bay HDDs that may be present Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password is set Allow Non Admin Password Changes This option is enabled by default This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security This option is disabled by default TPM ACPI Support TPM PPI Deprovision Override Clear TPM PPI Provision Override K NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately This field lets you activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software e Deactivate This option is disabled by default e Disable e Activate e Enable This option is enabled by default e Disable 35 Option CPU XD Support OROM Keyboard Access Admin Setup Lockout HDD Protection Support Table 5 Secure Boot Secure Boot Enable Expert key Management 36 Description e On Silent Allows you to enable or disable the execute disable mode of the processor e Enable CPU XD Support This option is enabled by default Allows you to determine if you acces
40. the PSWD jumper on the system board Remove the PSWD jumper from the system board NOTE The existing passwords are not disabled erased until the computer boots without the jumper Install the cover NOTE If you assign a new system and or setup password with the PSWD jumper installed the system disables the new password s the next time it boots Connect the computer to the electrical outlet and power on the computer Power off the computer and disconnect the power cable from the electrical outlet Remove the cover Replace the PSWD jumper on the system board Install the cover Follow the procedures in After Working on Your Computer Power on the computer Goto the system setup and assign a new system or setup password See Setting up a System Password 43 44 A Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagno
41. tion is only relevant when the integrated NIC control in the System Configuration group is set to enable with Cloud Desktop 40 Table 12 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log e Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Re start the computer Go to dell com support 3 Enter the Service Tag or Express Service Code and click Submit K NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect My Product Proceed with the instructions on screen If you are unable to locate or find the Service Tag click the Product Category of your computer Choose the Product Type from the list Select your computer model and the Product Support page of your computer appears Click Get drivers and click View All Drivers ous The Drivers and Downloads page opens On the Drivers and Downloads screen under the Operating System drop down list select BIOS Identify the latest BIOS file and click Download File You can also analyze which drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen o w 10 Select your preferred download method in the Ple
42. tion or compatibility error 3 6 possible system board resource and or hardware failure 3 7 some other failure with messages on screen Beep Code The computer can emit a series of beeps during start up if the display does not show errors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 sec and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code 1 3 2 Cause Memory failure Error Messages Error Message Description Address mark not The BIOS found a faulty disk sector or could not find a particular disk sector found Alert Previous The computer failed to complete the boot routine three consecutive times for the attempts at same error Contact Dell and report the checkpoint code nnnn to the support booting this technician system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support Alert Security The MFG_MODE jumper has been set and AMT Management features are disabled override Jumper is until it is removed installed Attachment failed The floppy or hard drive controller cannot send data to the associated drive to respond Bad command or Ensure that you
43. value is enable NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Allows you to enable or disable the integrated audio controller Enable Audio enable by default Allows you to enable or disable various on board devices For Mini Tower and Ultra Small Form Factor Enable PCI Slot This option is enabled by default Description This field lets you set change or delete the administrator admin password sometimes called the setup password The admin password enables several security features The drive does not have a password set by default Enter the old password Enter the new password Option Strong Password Password Configuration Password Bypass Password Change TPM Security Computrace Chassis Intrusion Description e Confirm the new password Enable strong password This option is disabled by default This field controls the minimum and maximum number of characters allowed for the admin and system passwords e Admin Password Min e Admin Password Max e System Password Min e System Password Max Allows you to bypass the System Password and the internal HDD password prompts during a system restart e Disabled Always prompt for the system and internal HDD password when they are set This option is disabled by default e Reboot Bypass Bypass the password prompts on restarts warm boots K NOTE The system will always prompt for the
44. w the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Press the clip to release and disconnect the system fan cable from the system board ww 21 4 Pry and remove the system fan away from the four grommets securing it to the back of the computer Installing the System Fan Place the system fan in the chassis Pass the four grommets through the chassis and slide outward along the groove to secure in place Connect the system fan cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer a A e OM p Removing the Thermal Sensor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 22 3 Disconnect the thermal sensor cable from the system board gose y A y 5 Pressthe tabs on both sides to release and remove the thermal sensor away from the chassis 25 Installing the Thermal Sensor Secure the thermal sensor to the chassis Thread the thermal sensor cable into the chassis clips Connect the thermal sensor cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer 2 An Removing the Power Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b front bezel c optical drive 3 Disconnect the power switch cable from the system board 24 4 5 Release the power switch cable
45. xpress chipset CPU GPU Combo PCI Express x16 graphics adapter Specification two channel High Definition Audio 53 Table 19 Network Feature Integrated Table 20 System Information Feature System chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Table 21 Expansion Bus Feature Bus Type Bus Speed Table 22 Cards Feature PCI Mini Tower Small Form Factor Ultra Small Form Factor PCI Express x1 Mini Tower Small Form Factor Ultra Small Form Factor PCI Express x16 Mini Tower Small Form Factor Ultra Small Form Factor Mini PCI Express 54 Specification Intel 1217LM Ethernet capable of 10 100 1000 Mb s communication Specification Intel 8 series Express chipset two 8237 DMA controllers with seven independently programmable channels Integrated I O APIC capability with 24 interrupts 12 MB Specification PCle gen2 gen3 x16 USB 2 0 and USB 3 0 PCI Express e x1 slot each direction speed 500 MB s e x16 slot each direction speed 16 GB s SATA 1 5 Gbps 3 0 Gbps and 6 Gbps Specification up to one full height card none none up to three full height cards up to two low profile cards none up to two full height cards up to two low profile cards none Feature Mini Tower Small Form Factor Ultra Small Form Factor Table 23 Drives Feature Externally Accessible 5 25 inch drive bays Mini Tower Small Form Factor Ultra Small Form Factor Internally Accessible
46. y default This option lets you block entering to sleep S3 state in operating system environment e Block Sleep S3 state This option is disabled by default The option is disabled by default If option enables will periodically sense nearby wireless connection while the system is asleep It will synchronize Option Table 8 POST Behavior Option Numlock LED Keyboard Errors MEBx Hotkeys Table 9 Virtualization Support Option Virtualization VT for Direct I O Trusted Execution Table 10 Maintenance Option Service Tag Asset Tag SERR Messages Description emails or social media application that were open when system entered the sleep state e Smart Connection Description Specifies if the NumLock function can be enabled when the system boots This option is enabled by default Specifies whether keyboard related errors are reported when it boots This option is enabled by default Specifies whether the MEBx Hotkey function should be enable when the system boots e Enable MEBx Hotkey This option is enabled by default Description This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology e Enable Intel Virtualization Technology This option is enabled by default Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtu
47. y wattage rating Power Wattage Maximum Heat Voltage Dissipation Mini Tower 290 W 989 00 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 5 4 A Small Form Factor 255 W 870 00 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 4 6 A Ultra Small Form Factor 200 W 682 40 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 2 9 A Coin cell battery 3 V CR2032 lithium coin cell Table 28 Physical Dimension Physical Height Width Depth Weight Mini Tower 36 00 cm 14 17 17 50 cm 6 89 41 70 cm 16 42 inches 9 40 kg inches inches 20 72 lb Small Form 29 00 cm 11 42 9 30 cm 3 66 31 20 cm 12 28 inches 6 00 kg Factor inches inches 13 22 lb Ultra Small 23 70 cm 9 33 6 50 cm 2 56 24 00 cm 9 45 inches 3 30 kg 7 28 Form Factor inches inches lb Table 29 Environmental Feature Specification Temperature range Operating 5 C to 35 C 41 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative humidity maximum 58 Feature Operating Storage Maximum vibration Operating Storage Maximum shock Operating Storage Altitude Operating Storage Airborne contaminant level Specification 20 percent to 80 percent non condensing 5 percent to 95 percent non condensing 0 26 GRMS 2 20 GRMS 40G 105 G 15 2 m to 3048 m 50 to 10 000 ft 15 20 m to 10 668 m 50 ft to 35 000 ft G1 or lower as defined by ANSI ISA S71 04 1985 59 60 7 Contacting Dell NOTE If you do not have an active Internet connect
48. your computer using indicators like Diagnostic Lights Beep Codes and Error Messages during the operation of the computer Power LED Diagnostics The power button LED located on the front of the chassis also functions as a bicolored diagnostic LED The diagnostic LED is only active and visible during the POST process Once the operating system starts to load it is no longer visible Amber LED blinking scheme The pattern is 2 or 3 blinks followed by a short pause then x number of blinks up to 7 The repeated pattern has a long pause inserted in the middle For example 2 3 2 amber blinks short pause 3 amber blinks followed by long pause then repeats Table 14 Power LED Diagnostics Amber LED State White LED State Description off off system is OFF off blinking system is in sleep state blinking off power supply unit PSU failure steady off PSU is working but failed to fetch code off steady system is ON Amber LED State Description 2 1 system board failure 2 2 system board PSU or PSU cabling failure 2 3 system board memory or CPU failure 2 4 coin cell battery failure 2 5 corrupt BIOS 2 6 CPU configuration failure or CPU failure 2 7 memory modules are detected but a memory failure 3 1 possible peripheral card or system board failure 3 2 possible USB failure 3 3 no memory modules are detected 3 4 possible system board error 47 Amber LED State Description 3 5 memory modules are detected but a memory configura
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