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APC Smart-UPS

1. M E E E El A 5 a mu a a S E 4 Na A Smart UPS X Series Operation Connect all critical eguipment to the same outlet group 2 Connect peripheral eguipment to the Controllable Outlet Groups Nonessential equipment that should shut off quickly in the event of a power outage to conserve battery runtime can be added to a short power off delay If equipment has dependent peripherals that must restart or shut down in a specific order such as an ethernet switch that must restart before a connected server connect the devices to separate groups Equipment that needs to reboot independently from other equipment should be added to a separate group 3 Use the Configuration menus to configure how the Controllable Outlet Groups will react in the event of a power outage Customize the Controllable Outlet Groups and the UPS outlets Use the Control menus to change the Controllable Outlet Groups and the UPS outlet settings Function Factory Default Options Description Name String Outlet Group UPS Name String UPS Outlets Turn On Delay 0 Outlet Group 1 f Edit these names using an external interface such as the Network Management Card Web interface Set the value in The amount of time the UPS o
2. extended runtime during power outages The UPS can support up to five external battery packs Smart UPS X Series Operation TVSS Ground Screw The UPS features a Transient Voltage Surge Suppression TVSS screw for connecting the ground lead on surge suppression devices such as a telephone and network line protectors When connecting a grounding cable disconnect the UPS from utility power Smart UPS X Series Operation Display Panel Overview Online indicator Fault indicator Display screen ENTER button 000000000 ESCAPE button Using the display interface UPS Output On Off button On Battery indicator Replace Battery indicator UP and DOWN buttons Use the UP and DOWN buttons to scroll through the main menu options Press ENTER to view the sub menus under each main menu option Press ESCAPE to exit a sub menu and return to a main menu Standard menus The Standard menus are the most commonly used menus for the UPS Menu Status General Functions View basic information about the UPS Operating mode Switched Outlet status On or Off Efficiency of the UPS Information about the load Battery capacity Estimated runtime Input and output voltage and frequency Information about the last transfer to battery power Self test results SmartSlot Card information Configuration Test amp Diags Configure the settings for the UPS
3. Language Local power quality Good Fair Poor Choose Standard or Advanced menus e UPS Test settings Reset to Factory Defaults Use the Test amp Diags menu to have the UPS perform a self test Smart UPS X Series Operation Menu General Functions About Advanced menus Display information about this unit Unit model number Serial number Battery information Model number Installation date Suggested battery replacement date UPS firmware version The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus Menu Status General Functions View detailed information about the UPS Energy meter Load current Status of the SWITCHED OUTLET GROUP S Battery voltage Efficiency Configuration Control Configure advanced settings for the UPS MAIN AND SWITCHED OUTLET GROUPS delays and settings High and lower transfer points Sensitivity settings Date of last battery replacement Output voltage Battery settings Number of battery packs not available on all models Reset energy meter e UPS test settings Control the MAIN AND SWITCHED OUTLET GROUPS to turn on turn off shutdown or reboot Test amp Diags Perform UPS test and diagnostic functions such as user interface testing battery tests and battery calibration Log View the event and error logs f
4. APC Power Infrastructure Co Ltd 1678 Ji Xian Road Tong An Xiamen 361100 P R China APC India Pvt Ltd 187 3 Jigani Industrial Area Bangalore Karnataka 562106 India APC Brazil LTDA AI Xingu 850 Barueri Alphaville Sao Paulo 06455 030 Brazil American Power Conversion APC Ballybritt Business Park Galway Ireland Gerry Daly Managing Director Europe ary a 2011 APC by Schneider Electric APC the APC logo are owned by Schneider Electric Industries S A S American Power Conversion Corporation or their affiliated companies All other trademarks are property of their respective owners 990 3458A 001 09 2011
5. SOIVICO orar aa 15 Transport the UPS oocococcccccco eee eee 16 APC Worldwide Customer Support x K ee Ke 16 Smart UPS Factory Warranty LIMITED WARRANTY 17 ii Smart UPS X Series Operation OvervieW About the UPS The APC by Schneider Electric Smart UPS X Series is a high performance uninterruptible power supply UPS It provides protection for electronic eguipment from utility power blackouts brownouts sags and surges small utility fluctuations and large disturbances The UPS also provides battery backup power until utility power returns to safe levels or the batteries are fully discharged Safety Read the Safety Guide included in the package before installing the UPS Inspect the UPS upon receipt Notify the carrier and dealer 1f there is damage 4 Recycle the packaging a A Heavy The UPS is heavy If you are installing any external battery packs XLBPs with the UPS install the XLBPs first at the bottom of the rack and install the UPS last above the XLBPs Product Overview Front panel o Battery 9 Battery connector O Display interface S S Bezel U A Rear panel i x o 3 a EG Smart slot 120 V External battery pack connector o Outlets EPO connector USB port Serial port O Tvss ground screw i 01000 00 Qo aaa a 000000 00 a aa fa su0340a U
6. immediately The UPS is operating on battery while connected to input utility power The input circuit breaker has tripped Reduce the load to the UPS disconnect nonessential equipment and reset the circuit breaker There is very high very low or Move the UPS to a different outlet on a different circuit Test the input voltage distorted input line voltage with the utility voltage display If acceptable to the connected equipment reduce the UPS sensitivity UPS is emitting an audible beeping sound The UPS is in normal operation None The UPS is protecting the connected equipment UPS does not provide expected backup time The UPS battery is weak due to a Charge the battery Batteries require recharging after extended outages and recent outage or is near the end wear out faster when put into service often or when operated at elevated of its service life temperatures If the battery is near the end of its service life consider replacing the battery even if the replace battery indicator is not yet illuminated The UPS is overloaded Check the UPS load display Unplug unnecessary equipment such as printers Display interface indicators flash sequentially The UPS has been shut down remotely None The UPS will restart automatically when utility power is restored through software or an optional accessory card The Fault indicator is lit and the UPS displays a fault message and emits a constant beeping
7. purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call APC Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC Web site for country specific instructions 3 Pack the unit properly to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty a For the UPS always DISCONNECT THE BATTERY before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery may remain in the unit b Internal batteries may remain connected in the XLBP during shipment if applicable not all units have XLBPs 4 Write the RMA provided by Customer Support on the outside of the package 5 Return the unit by insured pre paid carrier to the address provided by Customer Support Transport the unit 1 Shut down and disconnect all connected equipment 2 Disconnect the unit from utility power 3 Disconnect all internal and external batteries 1f applicable 4 Follow the shipping instructions outlined in the Service section of this manual Smart UPS X Series Operation 17 APC Worldwide Customer Suppo
8. I Operation Manual Smart UPS X Series UPS 750 VA 1000 VA 1500 VA 120V b 230V OVervilW 1 About ihe UPS i556 a ee 1 Safely sic cae ee 1 Product Overview x sad rn 1 Front panel ss lt r R rara 5 aval 1 Rear panel un re 1 SPecificalONS a d kt m ka dans 2 Operating Conditions 0000 o 2 Environmental Specifications eee eee eee 2 Installation O a a 2 UPS ELLES S ja itais 2 Network Management Card aa 2 External Battery Pack 11 nennen nennen 2 Connect Equipment to the UPS a 3 Basic Connections 0000721160 lt 3 Display Interface 4 Ov erview lt s erd 4 Using the display 101806 a 4 4 Advanced Menus 0552115 5 Gonfiguration 2 05 ur UPS Settings lt ss X masas gde dann 6 Start up Settings o coocococcnconcnncn RRR 6 en eee 6 Controllable Outlet Groups nun nenn nen 8 Overview sera eons 8 Model specific Controllable Outlet Groups 9 Using the Controllable Outlet Groups and UPS outlets 10 Customize the Controllable Outlet Groups and the UPS outlets 10 Network Management Card Settings oo oo o 11 Smart UPS X Series Operation Emergency Power 01 77 7 12 EPO Overview ar eee as 12 Normally open contacts nn 12 Normally closed contacts aa 12 Troubleshooting nn a Service and SUP 00
9. IME REMAINING setting Turn off with delay Disabled Load Shed On Disabled Set the value in When the remaining runtime reaches this level Runtime seconds the Controllable Outlet Group will turn off Remaining Load Shed on Disabled Disabled In the event of an overload greater than 100 Overload Enabled output the Controllable Outlet Group will Network Management Card Settings immediately turn off to conserve power for critical loads The Controllable Outlet Group will only turn on again with a manual command These settings are available only on units that have a Network Management Card NMC and are set in the factory These settings can only be modified using an external interface like the NMC web interface s NMC IP Address Mode s NMC IP Address NMC Subnet Mask NMC Default Gateway Smart UPS X Series Operation 13 Emergency Power Off Overview Normally open contacts Normally closed contacts 14 The Emergency Power Off EPO option is a safety feature that will immediately disconnect all connected equipment from utility power The UPS will immediately shut down and will not switch to battery power Connect each UPS to the EPO switch even if the UPS units are used in parallel The UPS must be restarted for power to return to connected equipment Press the ON OFF button on the front panel of the UPS 1 If the EPO switch or relay contacts are normally open insert the wires from the switch or c
10. PS input Circuit breaker u gr 0 Smart UPS X Series Operation 230 V p 3 a Oo 5 DODO su0341a Of era O Smart UPS X Series Operation Specifications Operating Conditions This unit is intended for indoor use only Select a location sturdy enough to support the weight of the UPS and External Battery Packs XLBP Do not operate the unit where there is excessive dust or the temperature or humidity are outside the specified limits This unit has front and rear air vents Allow adequate space for proper ventilation Environmental Specifications Environmental factors impact battery life High temperatures poor utility power and frequent short duration discharges will shorten battery life For additional specifications see the APC Web site at www apc com Operating 0 to 40 C 32 to 104 E Temperature Storage 15 to 45 C 5 to 113 E charge UPS battery every six months Maximum Operating 3 000 m 10 000 ft Elevation Storage 15 000 m 50 000 ft Humidity 0 to 95 relative humidity non condensing Installation UPS For UPS installation information see the Smart UPS X Series Quick Start guide that is included with the UPS The guide is also available on the enclosed CD and the APC Web site at www apc com Network Management Card For installation information see the user manual pr
11. TUTE APC S SOLE LIABILITY AND PURCHASER S EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES APC S WARRANTIES RUN ONLY TO ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL APC IT S OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY APC IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE WHETHER DIRECT OR INDIRECT LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUANTS CLAIMS BY THIRD PARTIES OR OTHERWISE NO SALESMAN EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT APC S LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT MISREPRESENTATION OR TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Customers with warranty claims issues may access the APC worldwide customer support network through the APC Web site support apc com Select your country from the country sel
12. ection pull down menu Open the Support tab at the top of the web page to obtain contact information for customer support in your region Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase Smart UPS X Series Operation 19 20 Smart UPS X Series Operation Arc by Schneider Electric Harmonized Standards Applicable Council Directives Type of Equipment Model Numbers Manufacturers American Power Conversion 132 Fairgrounds Rd West Kingston RI 02892 USA American Power Conversion Ballybritt Business Park Galway Ireland American Power Conversion Breaffy Rd Castlebar Co Mayo Ireland Importer Place Galway Ireland EC Declaration of Conformity 2009 Date of product declaration EN60950 1 IEC60950 1 EN62040 1 1 EN55022 EN55024 IEC61000 3 2 3 3 4 2 4 3 4 4 4 5 4 6 4 11 2006 95 EC 2004 108 EC Uninterruptible Power Supply SMX 7501 SMX1000I SMX 1500RMI2U SMX1500RMI2UNC American Power Conversion 2nd Street PEZA Cavite Economic Zone Rosario Cavite Philippines American Power Conversion Lot 10 Block 16 Phase 4 PEZA Rosario Cavite Philippines American Power Conversion Lot 3 Block 14 Phase 3 PEZA Rosario Cavite Philippines 01 February 2009 APC Suzhou UPS Co Ltd 339 Suhong Zhong Lu Suzhou Industrial Park Suzhou Jiangsu 215021 P R China
13. ets can be configured to do the following Turn on or off in a specified sequence e Automatically turn off or shut down when various conditions occur Note If the Controllable Outlet Groups are not configured all of the outlets on the unit will still provide battery back up power Model specific Controllable Outlet Groups Controllable Outlet Group s UPS outlets 750VA 120 V and 230 V f a A x N N 7 gt IE N GROUP 1 o mm a a J O a a a a o a a a 5 als 8 a a a a S 8 e O O O O g E L a 2 EE S 68 1000 VA 120 V and 230 V Using the Controllable Outlet Groups and UPS outlets The UPS outlets function as a master switch They turn on first when power is applied shut 1 off last when there is a power outage and battery run time has been exhausted The UPS outlets must be turned on for the Controllable Outlet Groups to turn on 1 Connect critical eguipment to the UPS outlets The 1500 VA units do not have UPS outlets 10 Smart UPS X Series Operation AS 7 EN N GROUP 1 GROUP 2 a oO o G i 581598 O E 4 3 s gt
14. f the following cable types to connect the UPS to the EPO switch e CL2 Class 2 cable for general use CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CL2R Riser cable for use in a vertical run in a floor to floor shaft CLEX Limited use cable for use in dwellings and for use in raceways Installation in Canada Use only CSA certified type ELG extra low voltage control cable Installation in countries other than Canada and the USA Use standard low voltage cable in Smart UPS X Series Operation accordance with national and local regulations Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on Press the ON button once to turn on the UPS The UPS is not connected to utility Be sure that the power cable is securely connected to the unit and to the utility power power supply The input circuit breaker has tripped Reduce the load to the UPS disconnect nonessential eguipment and reset the circuit breaker The unit shows very low or no input Check the utility power supply to the UPS by plugging in a table lamp If the utility voltage light is very dim check the utility voltage The battery connector plug is not Be sure that all battery connections are secure securely connected There 1s an internal UPS fault Do not attempt to use the UPS Unplug the UPS and have it serviced
15. itivity to High Low Battery 150 sec Set the value in The UPS will emit an audible alarm when the remaining runtime has reached this level Date of Last Date set at factory Reset this date when the battery module is replaced Warning seconds Battery Replacement Audible Alarm On On Off The UPS will mute all audible alarms if this is set to Off or when the display buttons are pressed Battery Self On start up and Never Test Interval every 14 days since Start up only The interval at which the UPS will execute a self test Setting the last test Frequency of test days Reset to Factory No Yes No Restore the UPS factory default settings Default Smart UPS X Series Operation Controllable Outlet Groups Overview The rear panel of the UPS has multiple outlets some are grouped into Controllable Outlet Groups all of the other outlets are the UPS outlets which function as an outlet group All of these groups can independently turn off turn on shut down and reboot connected equipment The Controllable Outlet Groups can be commanded to do the following Turn off Disconnect from power immediately and restart only with a manual command Turn on Connect to power immediately e Shutdown Disconnect power in sequence and automatically reapply power in sequence when utility power becomes available s Reboot Shut down and restart In addition the Controllable Outlet Groups and the UPS outl
16. oducts may be registered online at warranty apc com APC shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the Product does not exist or that it was caused by end user s or any third person s misuse negligence improper installation testing operation or use of the Product contrary to APC s recommendations or specifications Further APC shall not be liable for defects resulting from 1 unauthorized attempts to repair or modify the Product 2 incorrect or inadequate electrical voltage or connection 3 inappropriate on site operation conditions 4 Acts of God 5 exposure to the elements or 6 theft In no event shall APC have any liability under this warranty for any Product where the serial number has been altered defaced or removed EXCEPT AS SET FORTH ABOVE THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE APPLCIABLE TO PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE APC EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF APC s RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTI
17. ontacts at pins 1 and 2 of the EPO terminal block Use 16 28 AWG wire 2 Secure the wires by tightening the screws If the contacts are closed the UPS will turn OFF and power will be removed from the load 1 Ifthe EPO switch or relay contacts are normally closed insert the wires from the switch or contacts at pins 2 and 3 of the EPO terminal block Use 16 28 AWG wire 2 Insert a wire jumper between pins 1 and 2 Secure the wires by tightening the three screws at positions 1 2 and 3 If the contacts are opened the UPS will turn OFF and power will be removed from the load Note Pin 1 is the power source for the EPO circuit it provides a few milliampere of 24 V power If the normally closed NC EPO configuration is used the EPO switch or relay should be rated for dry circuit applications the rating should be for low voltage and low current applications This normally implies the contacts are gold plated Adhere to all national and local electrical codes when wiring the EPO Wiring must be performed by a qualified electrician The EPO interface is a Safety Extra Low Voltage SELV circuit Connect the EPO interface only to other SELV circuits The EPO interface monitors circuits that have no determined voltage potential SELV circuits are controlled by a switch or relay properly isolated from utility power To avoid damage to the UPS do not connect the EPO interface to any circuit other than a SELV circuit Use one o
18. or information about any changes to the UPS and any faults About View information about the unit Hardware version Software version NMC information if applicable SmartSlot Card information if applicable Smart UPS X Series Operation Configuration UPS Settings Start up Settings Configure these settings at initial start up using the display interface or APC PowerChute software Note During start up use the display interface to configure these settings If nothing is selected the unit will use the default settings Function Factory Default Options Description Language English English The language for the display interface e French e German Language options will vary by model Spanish e Italian Portuguese Local Power Good Good Select the guality of input utility power Ouality e Fair If Good is selected the unit will go on battery Poor power more often to provide the cleanest power supply to the connected equipment If Poor is selected the UPS will tolerate more fluctuations in power and will go on battery power less often If unsure of the local power quality select Good Menu Type Standard Standard or The Standard menus display a limited set of menus General Settings Advanced and options The Advanced menus include all parameters Configure these settings at any time using the display interface or APC PowerChute software Function Factory Default Op
19. ovided with the Network Management Card NMC The user manual is also available on the APC Web site at www apc com External Battery Pack For installation information see the Smart UPS X Series External Battery Pack Installation guide that is included with the external battery pack The guide is also available on the enclosed CD and the APC Web site at www apc com Smart UPS X Series Operation Operation Connect Eguipment to the UPS Note The UPS will charge to 90 capacity in the first three hours of normal operation Do not expect full battery runtime capability during this initial charge period 1 Connect equipment to the outlets on the rear panel of the UPS 2 Connect the UPS to the building utility power Connect the UPS to a two pole three wire grounded source only 3 Press the ON OFF button on the front panel of the UPS to power the unit and all connected equipment 4 To use the UPS as a master on off switch turn on all the equipment that is connected to the UPS See Controllable Outlet Groups on page 10 for information on how to use the Controllable Outlet Groups pra Ta su0439a AAN Basic Connections L Q Serial port Connect to a computer to use power management software USB port Connect to a computer to use power management software External Battery Pack connector Connect external battery packs to provide
20. r Controllable seconds Outlet Group will wait between receiving the command to turn on and the actual startup Turn Off Delay O sec Set the value in seconds The amount of time that the UPS or Controllable Outlet Group will wait between receiving the command to turn off and the actual shut down Reboot Duration 4 sec Set the value in seconds The amount of time that the UPS or Controllable Outlet Group must remain off before it will restart Minimum Return 0 sec Time Set the value in seconds The amount of battery runtime that must be available before the UPS or Controllable Outlet Group will turn on Load Shed On Disabled e Shutdown with When the unit switches to battery power the Battery Delay UPS can disconnect power to the Controllable Shutdown Outlet Groups to save runtime immediately e Turn off Configure this delay time use the LOAD SHED immediately TIME WHEN ON BATTERY setting Turn off with delay Disabled Load Shed Time Disabled Set the value in The amount of time the outlets will function on when On Battery seconds battery power before they will turn off Smart UPS X Series Operation Function Factory Default Options Description Load Shed On Disabled e Shutdown with When the battery runtime falls below the Runtime delay specified value the Controllable Outlet Group Shutdown will turn off immediately e Turn off Configure this time using the LOAD SHED immediately RUNT
21. rt Customer support for this or any other APC product is available at no charge in any of the following ways Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information Www apc com support Global support searching APC Knowledge Base and using e support Contact the APC Customer Support Center by telephone or e mail Local country specific centers go to www apc com support contact for contact information For information on how to obtain local customer support contact the APC representative or other distributors from whom you purchased your APC product 18 Smart UPS X Series Operation Smart UPS Factory Warranty LIMITED WARRANTY American Power Conversion APC warrants its Smart UPS Products to be free from defects in materials and workmanship for a period of three 3 years excluding the batteries which are warranted for two 2 years from date of purchase APC s obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products Repair or replacement of a defective Product or part thereof does not extend the original warranty period This warranty applies only to the original purchaser who must have properly registered the Product within 10 days of purchase Pr
22. sound Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately Smart UPS X Series Operation 15 Problem and Possible Cause Solution All indicators are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the None The UPS will return to normal operation when the power is restored battery has discharged from an and the battery has a sufficient charge extended outage The replace battery indicator is illuminated The battery has a weak charge Allow the battery to recharge for at least four hours Then perform a self test If the problem persists after recharging replace the battery The replacement battery is not Be sure that the battery connector is securely connected properly connected The display interface has a Site Wiring Fault message Wiring faults detected include If the UPS indicates a site wiring fault have a qualified electrician inspect the missing ground hot neutral building wiring Applicable for 120 V units only polarity reversal and overloaded neutral circuit Service and Support Service If the unit reguires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 Ifthe problem persists contact APC Customer Support through the APC Web site www apc com a Note the model number and serial number and the date of
23. tions Description High transfer 120 V 140 VAC 120 V 140 150 VAC To avoid unnecessary battery usage set the point 230 V 280 VAC 230 V 280 300 VAC transfer point higher if the utility voltage is chronically high and the connected equipment is known to work under this condition The POWER QUALITY setting will automatically change this setting Note Use the Advanced Menus to configure this setting Low Transfer Point 120 V 85 VAC 120 V 75 85 VAC Set the transfer point lower if the utility 230 V 170 VAC 230 V 150 170 VAC voltage is chronically low and the connected equipment can tolerate this condition This setting may also be adjusted using the power quality setting Note Use the Advanced Menus to configure this setting Smart UPS X Series Operation Function Factory Default Options Description Nominal Output 230 V 230 VAC 230 V 220 230 240 Voltage VAC 120 V 120 VAC 120 V N A Set the nominal output voltage of the UPS on battery This is available on 230 V models only Transfer High Sensitivity High Low Medium Select the level of sensitivity to power events that the UPS will tolerate High The UPS will go on battery power more often to provide the cleanest power supply to the connected equipment Low The UPS will tolerate more fluctuations in power and will go on battery power less often If the connected load is sensitive to power disturbances set the sens

APC Smart-UPS

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