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Lenovo ThinkStation D30

1. Figure 37 Removing the hard disk drive enablement module 52 ThinkStation User Guide 7 To install a new hard disk drive enablement module align the hole in the hard disk drive enablement module with the plastic standoff on the system board and then position the hard disk drive module over the corresponding connector on the system board Figure 38 Installing a new hard disk drive enablement module 8 Reinstall the hard disk drive fan assembly and close the PCI card retainer See Replacing the hard
2. Figure 40 Removing the internal speaker 5 Position the new internal speaker to insert the two tabs J into the corresponding holes in the chassis and then push downward the internal speaker until it is secured in place 6 Connect the internal speaker cable to the system board See Locating parts on the system board on page 10 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Replacing the keyboard or mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v Chapter 5 Installing or replacing hardware 55 This section provides instructions on how to replace the keyboard or mouse To replace the keyboard or mouse do the following 1 2 Disconnect the old keyboard cable or mouse cable from the computer Connect a new keyboard or mouse to one of the USB connectors on the computer Depending on where you want to connect the new keyboard or mouse see Locating connectors controls and indicators on the front of your computer on page 6 or Locating connectors on the rear of your computer on page 8 Figure 41 Connecting the USB keyboard or mouse What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or
3. Exiting the Setup Utility program After you finish viewing or changing settings press Esc to return to the Setup Utility program main menu You might have to press Esc several times Do one of the following e If you want to save the new settings press F10 to save changes and exit the Setup Utility program e If you do not want to save the settings select Exit gt Discard Changes and Exit and then press Enter When the Reset Without Saving window shows select Yes and then press Enter to exit the Setup Utility program e If you want to return to the default settings press F9 to load the default settings and then press F10 to save and exit the Setup Utility program Chapter 7 Using the Setup Utility program 71 72 ThinkStation User Guide Chapter 8 Configuring RAID This chapter provides instructions on how to install hard disk drives and configure Redundant Array of Independent Disks RAID for your computer Depending on your computer model RAID can be enabled by Intel Rapid Storage Technology enterprise RSTe or the LSI MegaRAID BIOS Note The RAID configuration information described in this chapter is only applicable in the Windows environment For information about configuring RAID in the Linux environment contact your Linux software provider This chapter provides information about the following topics e Configuring RAID with Intel RSTe on page 73 e Quick RAID setup using the LSI MegaRAID BIOS con
4. Many computer supply stores carry the special cleaning fluids for displays Use cleaning fluids developed for LCD displays only First apply the fluid to a lint free soft cloth then clean the LCD display Some computer supply stores carry pre moistened towelettes for LCD maintenance Cleaning a glass screen surface To clean a glass screen surface wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then use a soft cloth moistened with a nonabrasive liquid glass cleaner Good maintenance practices By performing a few good maintenance practices you can maintain good computer performance protect your data and be prepared in case of a computer failure e Empty your recycle bin on a regular basis e Run the Windows Disk Defragmenter program occasionally to prevent performance problems caused by an excessive number of fragmented files e Clean out your Inbox Sent Items and Deleted Items folders in your e mail application on a regular basis e Make backup copies of critical data on removable media memory at regular intervals and store the removable media in a safe location The frequency of making backup copies depends on how critical the data is to you or your business Lenovo makes a number of removable media storage devices available as options such as CD RW drives and recordable DVD drives e Back up your entire hard disk drive on a regular basis e Keep your computer software up
5. Your computer has provisions that enable you to reinstall selected factory installed applications and device drivers Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications To reinstall the selected applications preinstalled on your Lenovo computer do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the apps folder Within the apps folder there are several subfolders named for various applications installed in your computer 4 Open the appropriate application subfolder 5 In the application subfolder look for a SETUP EXE file or other appropriate EXE files for setup Double click the file and follow the instructions on the screen to complete the installation Reinstalling preinstalled device drivers This section provides instructions on how to reinstall preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall the device driver for a factory installed device do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder there are several subfolders named for various devices installed in your computer such as AUDIO or VIDEO 4 Open the appropriate device subfolder 5 Do one of
6. e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using recovery media on page 59 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program See Selecting a startup device on page 69 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Chapter 7 Using the Setup Utility program on page 67 64 ThinkStation User Guide It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Chapter 6 Recovery information 65 66 ThinkStation User Guide Chapter 7 Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer regardless of which operating system you are using However the operating system settings might override any similar settings in the Setup Utility program Start
7. on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive Action See CD problems on page 88 Sound comes from one external speaker only Symptom Sound comes from one external speaker only Actions e Ensure that the speaker cable is inserted completely into the connector on the computer e Make sure the cable that attaches the left speaker to the right speaker is securely connected e Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Balance settings are set correctly If these actions do not correct the problem you might have a failing speaker Have the speaker serviced If you need technical assistance see Chapter 12 Getting information help and service on page 103 No audio in DOS applications or games Symptom No audio in DOS applications or games Actions e Make sure the DOS application or game is configured to use SoundBlaster Pro or SoundBlaster emulation Refer to the documentation that comes with the application or game for instructions on setting sound card settings e f these actions do not correct the problem run the diagnostic programs see Lenov
8. Resetting hard disk drives to non RAID on page 75 Entering the Intel RSTe configuration utility This section provides instructions on how to enter the Intel RSTe configuration utility During the computer startup follow the instructions on the screen Press Ctrl I to enter the Intel RSTe configuration utility The following four options are displayed after you enter the Intel RSTe configuration utility 1 Create RAID Volume 2 Delete RAID Volume 3 Reset Disks to Non RAID 4 Exit Press the up and down arrow keys to select an option Press Enter to enter the menu for the selected option Press Esc to exit the Intel RSTe configuration utility or select Exit and then press Enter to exit the Intel RSTe configuration utility Creating RAID volumes using the Intel RSTe configuration utility This section provides instructions on how to use the Intel RSTe configuration utility to create RAID volumes To create a RAID volume do the following 1 Enter the Intel RSTe configuration utility See Entering the Intel RSTe configuration utility on page 74 2 Press the up and down arrow keys to select Create RAID Volume and then press Enter to view the CREATE VOLUME MENU window 3 The following five options are displayed Press the up and down arrow keys to select an option After you configure an option press Tab or Enter to go to the next option a Name Volume name You can use the default name or type a preferred name b RAI
9. and the location of electrical outlets can also affect the way you arrange your workspace Comfort Although no single working position is ideal for everyone here are a few guidelines to help you find a position that suits you best Sitting in the same position for a long time can cause fatigue The backrest and seat of your chair should adjust independently and provide good support The seat should have a curved front to relieve pressure on the thighs Adjust the seat so that your thighs are parallel to the floor and your feet are either flat on the floor or on a footrest When using the keyboard keep your forearms parallel to the floor and your wrists in a comfortable position Use a light touch on the keyboard and your hands and fingers relaxed Change the angle of the keyboard for maximum comfort by adjusting the position of the keyboard feet Copyright Lenovo 2012 19 Adjust the monitor so the top of the screen is at or slightly below eye level Place the monitor at a comfortable viewing distance usually 51 to 61 cm 20 to 24 inches and position it so you can view it without having to twist your body Also position other equipment you use regularly such as the telephone or a mouse within easy reach Glare and lighting Position the monitor to minimize glare and reflections from overhead lights windows and other light sources Reflected light from shiny surfaces can cause annoying reflections on your monitor screen
10. ANUBIS FS HEBA ASSE AS 3X2 oH SE ASAIN ASS US UC 112 ThinkStation User Guide Japanese VCCI Class B statement CORBY J7ABRHRHRECT CORE RERECEATOC CeANELTUETH CORBPIUAYPTLEV AY REBIRTH MENS BEBSSIERCTCEPHVET BURSA BIC HED TIEL URW RUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase FADES 20A AT OMBICMS SSR ETRE SAREMA JISC 61000 3 2 Am Lenovo product service information for Taiwan AX Lenovo ERRBBAUT far A BIR A BS a BAL EREESRERCKTAB 2 RAS O800 000 702 Keyboard and mouse compliance statement for Taiwan AE in BS AT tS AB ee Fd AZ PS 2RUSB AN AE BI BS AE Additional regulatory information For additional regulatory information refer to the ThinkStation Regulatory Notice shipped with your computer Depending on the configuration of your computer and the country or region where the computer was purchased you might have received additional printed regulatory notices All regulatory notices are available on the Lenovo Support Web site in electronic format To access electronic copies of the documentation go to http www lenovo com support and click User Guides and Manuals Appendix C Regulatory information 113 114 ThinkStation User Guide Appendix D WEEE and recycling information Important information for the European Directive 2002 96 EC EU Only The Waste Electrical and Electronic Equ
11. Installing or replacing a hard disk drive enablement module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or replace a hard disk drive enablement module To install or replace a hard disk drive enablement module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets Remove the computer cover See Removing the computer cover on page 30 Lift to open the PCI card retainer See Figure 12 Opening the PCI card retainer on page 32 Remove the hard disk drive fan assembly See Replacing the hard disk drive fan assembly on page 45 Locate the hard disk drive enablement module See Locating parts on the system board on page 10 If you are replacing the hard disk drive enablement module press the plastic tabs together and then lift the hard disk drive enablement module upward to remove it from the system board ont Ww PY
12. Other software works on your computer The software you are using works correctly on another computer e f you received any error messages while using the software program see the printed documentation supplied with the software or the help system for that software for a description of the messages and solutions to the problem e Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web e If the software program used to work correctly but does not work correctly now click Start gt Control Panel gt System and Security gt System gt System Protection gt System Restore e If you are unable to resolve the problem through other methods uninstall the software program and reinstall it If these actions do not correct the problem you might need technical assistance Contact your software manufacturer or see Chapter 12 Getting information help and service on page 103 for details 100 ThinkStation User Guide USB problems Symptom The USB connectors cannot be accessed Actions e Make sure the USB cable is securely connected to the USB connector and to the USB device If the USB device has its own power cord make sure it is attached to a properly grounded electrical outlet e If the USB device has its own On Off switch make sure it is in the On position e f the USB device has an Online switch make sure it is in the Onl
13. and so on from the drives 3 Turn off the computer and all attached devices Your hard disk drive automatically parks the read write head in a nondata area This prevents damage to the hard disk drive 4 Unplug the power cords from electrical outlets 5 Disconnect communication cables such as modem or network cables from the outlets first and then disconnect the other ends from the computer 6 Note where any remaining cables are attached to the computer then remove them 7 If you saved the original shipping cartons and packing materials use them to pack the units If you are using different cartons cushion the units to avoid damage 84 ThinkStation User Guide Chapter 11 Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs If your computer problem is not described here see Chapter 12 Getting information help and service on page 103 for additional troubleshooting resources Basic troubleshooting The following table provides information to help you troubleshoot your computer problems Note If you cannot correct the problem have the computer serviced For a list of service and support telephone numbers refer to the ThinkStation Safety and Warranty Guide that comes with your computer or go to the Lenovo Support Web site at http Awww lenovo com support phone a a The computer does not start Verify that when you press the power Switch e The po
14. Chapter 12 Getting information help and service on page 103 Serial port problems Use this information to troubleshoot the serial port and devices attached to the serial port Symptom Serial port cannot be accessed Actions e Make sure the serial cable is securely connected to the serial port on the computer and to the serial device If the serial device has its own power cord make sure it is attached to a properly grounded electrical outlet e f the serial device has its own On Off switch make sure it is in the On position e f the serial device has an Online switch make sure it is in the Online position e lf the serial device is a printer make sure paper is loaded correctly e Verify that any software supplied with the serial device is correctly installed Refer to the documentation for the serial device option e Make sure that the serial port adapter if you added one is properly installed and firmly seated Chapter 11 Troubleshooting and diagnostics 99 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 Software problems Select your symptom from the following list e When using a sort feature dates do not sort in the correct order on page 100 e Software does not work as expected on page 100 When using a
15. Definition window is displayed To create hard disk drive groups do the following a Select one or more hard disk drives for the group keep pressing Ctrl while selecting more than one hard disk drive b Click Add To Array to move the selected hard disk drives to Drive Groups c Click Accept DG to create the hard disk drive group d Repeat the above steps if you want to create more than one hard disk drive group 5 Click Next The Span Definition window is displayed Select the hard disk drive group that you want to add to a span and then click Add to SPAN Repeat this step until you have selected all the hard disk drive groups you want 6 Click Next The Virtual Drive Definition window is displayed Change the virtual hard disk drive options from the default settings listed on the screen to the settings you want Click Accept and then follow the instructions on the screen to customize your settings 7 Click Next and the Preview window is displayed 8 Verify your settings and then click Accept 9 Click Yes to save the configuration Chapter 8 Configuring RAID 77 Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOS configuration utility To delete RAID volumes using the LSI MegaRAID BIOS configuration utility do the following 1 2 3 4 Enter the LSI MegaRAID BIOS configuration utility See Ente
16. Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and relocating your computer to other countries or regions Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Arranging your workspace To get the most from your computer arrange both the equipment you use and your work area to suit your needs and the kind of work you do Your comfort is of foremost importance but light sources air circulation
17. Guide 9 Position the new memory module over the memory slot Make sure that the notch J on the memory module aligns correctly with the slot key jon the system board Push the memory module straight down into the slot until the retaining clips close Figure 17 Installing a memory module 10 To install the memory fan duct secure the rear of the fan duct with the retaining clips of the memory slots and then pivot the fan duct downward until the fan duct snaps into position Figure 18 Installing the memory fan duct 11 Reconnect the memory fan cable to the system board See Locating parts on the system board on page 10 12 Reinstall the PCI Express x16 graphics card if you have removed it What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Installing or replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v Chapter 5 Installing or replacing hardware 37 This section provides instructions on how to install or replace the optical drive To install or replace an optical drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on pag
18. NMB 003 du Canada European Union Compliance to the Electromagnetic Compatibility Directive Copyright Lenovo 2012 111 This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kab
19. OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key 3 In the Please select boot device window select the desired optical drive as the first boot device Then insert the rescue disc into the optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Please select boot device window opens release the F12 key 62 ThinkStation User Guide 3 In the Please select boot device window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled applications and device drivers
20. Place the monitor at right angles to windows and other light sources when possible Reduce overhead lighting if necessary by turning off lights or using lower wattage bulbs If you install the monitor near a window use curtains or blinds to block the sunlight You can adjust the brightness and contrast controls on the monitor as the room lighting changes throughout the day Where it is impossible to avoid reflections or to adjust the lighting an antiglare filter placed over the screen might be helpful However these filters might affect the clarity of the image on the screen try them only after you have exhausted other methods of reducing glare Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically using a soft cloth as directed in your monitor documentation Air circulation Your computer and monitor produce heat The computer has a fan that pulls in fresh air and forces out hot air The monitor lets hot air escape through vents Blocking the air vents can cause overheating which might result in a malfunction or damage Place the computer and monitor so that nothing blocks the air vents usually 51 mm 2 inches of air space is sufficient Also make sure the vented air is not blowing on people Electrical outlets and cable lengths The location of electrical outlets the length of power cords and cables that connect to the monitor printer and other devices might determine the final pla
21. RAID Level 1 hard disk drive group consisting of two or four hard disk drives Improved read performance and 100 redundancy RAID Level 10 A combination of RAID Level 0 and RAID Level 1 A RAID Level 10 hard disk drive group consisting of four hard disk drives Data being striped across hard disk drive groups Provides both high data transfer rates and complete data redundancy RAID Level 5 Block level striped disk array with distributed parity A RAID Level 5 hard disk drive group consisting of at least three hard disk drives Supported strip size 8 KB to 1 MB Better performance and fault tolerance RAID Level 5 might not be available on all models of LSI MegaRAID adapter RAID Level 6 Block level striped disk array with dual distributed parity ARAID Level 6 hard disk drive group consisting of at least four hard disk drives Supported strip size 8 KB to 1 MB Better performance and fault tolerance that can stand up to loss of two hard disk drives RAID Level 6 might not be available on all models of LSI MegaRAID adapter Ensure that the LSI MegaRAID SAS adapter card is installed in your computer and that the hard disk drives are connected to this adapter card and not to the connectors on the system board 76 ThinkStation User Guide Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility To enter the
22. User Guide Note A password can be any combination of up to 64 alphabetic and numeric characters For more information see Password considerations on page 68 Erasing lost or forgotten passwords clearing CMOS This section provides instructions on how to erase lost or forgotten passwords such as a user password To erase a lost or forgotten password do the following 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 10 4 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 5 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 56 6 Turn on the computer and leave it on for approximately 10 seconds Then turn off the computer by holding the power switch for approximately five seconds 7 Repeat step 1 through step 2 8 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 9 Reinstall the computer cover and connect the power cord See Completing the parts replacement on page 56 Enabling or disabling a device This se
23. a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Cleaning and maintenance Keep your computer and workspace clean Shut down the computer and then disconnect the power cord before cleaning the computer Do not spray any liquid detergent directly on the computer or use any detergent containing flammable material to clean the computer Spray the detergent on a soft cloth and then wipe the computer surfaces Copyright Lenovo 2012 ix X ThinkStation User Guide Chapter 1 Product overview This chapter provides information about the computer features specifications software programs provided by Lenovo and locations of connectors components parts on the system board and internal drives Features This section introduces the computer features The information covers a variety of models To view the information about your specific model do one of the following e Go into the Setup Utility program by following the instructions in Chapter 7 Using the Setup Utility program on page 67 Then select Main gt System Summary to view the information e In the Windows environment click Start right click Computer and select Properties to view the information Mi
24. align pin pin EB pin El and pin EJ on the bracket with the corresponding holes in the hard disk drive Do not touch the circuit board on the bottom of the hard disk drive Figure 33 Installing the hard disk drive into the bracket Note If you are replacing or installing a 2 5 inch hard disk drive you need to install it into a 2 5 to 3 5 inch converter bracket Then install the 2 5 inch hard disk drive with the converter bracket into the 3 5 inch hard disk drive bracket Figure 34 Installing 2 5 inch to 3 5 inch converter bracket before installing the outer bracket 8 Slide the new hard disk drive into the drive cage until it snaps into position 50 ThinkStation User Guide 3366 aa RGpecessess poran 23 28 ponn eee 3 3464 fesseess aa 4808 err 33535000065552 Figure 35 Installing the hard disk drive 9 Connect the signal cable and the power cable to the new hard disk drive Note If you are installing SAS hard disk drives you must connect the signal cables and power cables to the SAS to SATA conversion adapter before you connect them to the hard disk drive Figure 36 Connecting SAS cables to SAS to SATA conversion adapter Chapter 5 Installing or replacing hardware 51 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56
25. and input ratings vi ThinkStation User Guide Plugs and outlets If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are in
26. and the installation instructions provided with your computer and all option files such as device drivers if required are installed correctly e You have not loosened other installed options or cables e If the option is an adapter you have provided enough hardware resources for the adapter to function correctly See the documentation supplied with the adapter as well as the documentation for any other installed adapters to determine the resources required for each adapter If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 An option that previously worked does not work now Symptom An option that previously worked does not work now Actions e Verify that all option hardware and cable connections are secure e If the option comes with its own test instructions use those instructions to test the option e If the failing option is a SCSI option verify that The cables for all external SCSI options are connected correctly The last option in each SCSI chain or the end of the SCSI cable is terminated correctly All external SCSI options are turned on External SCSI options must be turned on before the computer is turned on For more information see your SCSI documentation e Verify that the option and any required device drivers
27. are installed correctly If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 Performance and lockup problems Poor performance and lockup problems can be a result of any of the following e Insufficient free hard disk drive space on page 97 e Excessive number of fragmented files on page 98 e Insufficient memory on page 99 Make a selection from the above list to find out more about the corrective actions you can take Insufficient free hard disk drive space Symptom Insufficient free hard disk drive space Chapter 11 Troubleshooting and diagnostics 97 The Windows operating system will slow down and might produce errors if the hard disk drive gets too full To check the amount of free space on the Windows 7 operating system do the following 1 Click Start gt Computer 2 Right click your C drive entry and then click Properties The amount of free disk space is displayed Actions to free up disk space e Click Start gt Computer Right click your C drive entry and then click Properties Click Disk Cleanup Alist of unnecessary file categories is displayed Select each file category you want to delete and then click OK A OO N 1 Click Start gt Control Panel 2 Click Programs 3 Click Turn Windows
28. are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in For more information see Power On Password on page 68 26 ThinkStation User Guide e Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive For more information see Hard Disk Password on page 68 e Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might want to set an Administrator Password For more information see Administrator Password on page 68 You do not have to set any passwords to use your computer However using passwords improves computing security Windows passwords Depending on your version of the Windows operating system you can use passwords for a variety of features including controlling login access access to shared resources network access and individual user settings For more information see Help and Support on page 103 Using and understanding firewalls A firewall can be hardware software or a combination of both depending on the level of security required Firewalls work on a set of rules to determine wh
29. aves Using the blue ThinkVantage button Using the wheel mouse Adjusting audio About your computer aude Setting the volume from the desktop Setting the volume from Control Panel Using CDs and DVDs Handling and storing CD and DVD modia Playing a CD or DVD Recording a CD or DVD Chapter 3 You and your computer Copyright Lenovo 2012 lt vi vi vii vii vii viii viii OONA a O 10 12 13 15 15 15 15 16 16 16 16 17 17 17 17 18 18 19 Accessibility and comfort Arranging your workspace Comfort Glare and lighting Air circulation Electrical outlets and Gable ETNE Register your computer with Lenovo Moving your compus to another country or region Ranlacanent power cords Chapter 4 Security Security features Locking the computer cover Installing a padlock Attaching an integrated cable lock Using passwords BIOS passwords Windows passwords Using and understanding firewalls Protecting data against viruses Chapter 5 Installing or replacing hardware er Handling static sensitive devices Installing or replacing hardware Installing external options Removing the computer cover Removing and reinstalling the front bezel Installing or replacing a PCI card Installing or replacing a memory module Installing or replacing the optical drive Replacing the card reader Replacing the battery Replacing the heat sink and fan cami Replacing the
30. card grasp the old card that is currently installed and gently pull it out of the card slot 32 ThinkStation User Guide Zy A a F sy A Zi Y Y 4 i CML Y A Figure 13 Removing a PCI card Notes a The card fits tightly into the card slot If necessary alternate moving each side of the card a small amount until it is removed from the card slot Chapter 5 Installing or replacing hardware 33 b If the card is held in place by a retaining latch press the card retaining latch Jj as shown to disengage the latch Grasp the card and gently pull it out of the card slot eee 098 pean 9598920066555 3333895958908 53geeeeeess gaseeees nor seeseceeecess Cs ia EEE HE 5 Remove the new PCI card from its static protective package 6 Install the new card into the appropriate card slot on the system board See Locating parts on the system board on page 10 7 Pivot the PCI card latch to the closed position to secure the PCI card What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety i
31. computer or attempt any repair before reading and understanding the Important safety information on page v Notes 1 Use only computer parts provided by Lenovo 2 When installing or replacing an option use the appropriate instructions in this section along with the instructions that come with the option Installing external options You can connect external options to your computer such as external speakers a printer or a scanner For some external options you must install additional software in addition to making the physical connection When installing an external option see Locating connectors controls and indicators on the front of your computer on page 6 and Locating connectors on the rear of your computer on page 8 to identify the required connector Then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option Copyright Lenovo 2012 29 Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to remove the computer cover CAUTION Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To remove the computer cover do the following 1 2 3 Remove any media from the drives and
32. customer support center 104 D deleting a password 68 Description 8 device drivers 57 devices handling static sensitive 29 diagnostics programs using 104 diagnostics troubleshooting 85 DisplayPort connector 8 documentation using 104 drivers device 57 drives Copyright Lenovo 2012 bays 12 specifications 12 DVI monitor connector 8 E environment operating 4 Ethernet 2 Ethernet connector 8 exiting Setup Utility 71 expansion 3 external options installing 29 F failure recovering from POST BIOS 80 features 1 flashing the BIOS 79 front connectors controls indicators 6 front audio and USB assembly replacing 53 front bezel front bezel removing 31 front bezel reinstalling 31 G getting help 103 information 103 service 103 H hard disk drive enablement module replacing 52 hard disk drive fan assembly replacing 45 hard disk drive replacing 48 heat sink and fan assembly replacing 43 help and service 104 getting 103 Help and Support 103 important safety information v information getting 103 important safety v resources 103 safety 103 warranty 103 Input Output I O features 2 119 installing options memory module 34 PCI card 32 internal drives 1 internal speaker replacing 54 K keyboard connector 9 keyboard replacing 55 L Lenovo Solution Center 101 Lenovo ThinkVantage Tools 103 Lenovo Welcome 5 103 locating components 9 media creating and us
33. disk drive fan assembly on page 45 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Replacing the front audio and USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the front audio and USB assembly To replace the front audio and USB assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Remove the front bezel See Removing and reinstalling the front bezel on page 31 4 Locate the front audio and USB assembly See Locating components on page 9 Chapter 5 Installing or replacing hardware 53 5 Disconnect the front audio and USB assembly cables from the system board See Locating parts on the system board on page 10 Note Make sure you note the locations of the cables when you disconnect the cables from the system board 6 Remove the two screws that secure the front audio and USB assembly bracket and then remove the bracket from the chassis Figure 39 Removing the two screws that secure the front audio and USB assembly to the chassis 7 Position
34. drivers for your computer on page 81 e Updating your operating system on page 81 e Using System Update on page 81 Getting the latest device drivers for your computer You can download and install updated device drivers from the Lenovo Web site by doing the following Attention Do not download updated device drivers from the Windows Update Web site The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems Obtain updated device drivers from Lenovo 1 Go to http www lenovo com support Click Download amp Drivers Select the machine type of your computer from the machine type list Click the category of device for which you need the device driver Click the appropriate device driver on Ww PY Download and install the device driver Updating your operating system Microsoft makes updates available for the various Windows operating systems through the Microsoft Windows Update Web site The Web site automatically determines what Windows updates are available for your specific computer and lists those updates only Updates could include security fixes new versions of Windows components Such as Media Player fixes to other portions of the Windows operating system or enhancements Attention Do not download updated device drivers from the Windows Web site The device drivers provided on the Windows Web site have not been tested by Lenov
35. e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the heat sink and fan assembly Chapter 5 Installing or replacing hardware 43 CAUTION The heat sink and fan assembly might be very hot Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover To replace the heat sink and fan assembly do the following 1 2 Remove the computer cover See Removing the computer cover on page 30 3 4 Locate the heat sink and fan assembly you want to replace Your computer have two heat sink and fan Turn off the computer and disconnect all power cords from electrical outlets Lay the computer on its side for easier access to the system board assemblies See Locating parts on the system board on page 10 Disconnect the heat sink and fan assembly cable from the microprocessor fan connector on the system board See Locating parts on the system board on page 10 Follow this sequence to remove the four screws that secure each heat sink and fan assembly to the system board a Partially remove screw the
36. features on or off 4 A list of optional Windows components is displayed Follow the instructions on the screen e 1 Click Start gt Computer 2 Right click your C drive entry and then click Properties 3 Click Disk Cleanup 4 Click Clean up system files 5 Click the More Options tab 6 In the Programs and Features area click the Clean up button 7 A list of installed applications is displayed Select the application you want to remove Click Uninstall Change e Clean out your Inbox Sent Items and Deleted Items folders from your e mail application The folder names and procedures vary depending on your e mail application If you need assistance see the help system for your e mail application Excessive number of fragmented files Symptom Excessive number of fragmented files Action Run the Windows Disk Defragmenter program Note Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive the disk defragmentation process might take up to several hours to complete On the Windows 7 operating system do the following 1 Close any programs that are currently running and close any open windows Click Start gt Computer Right click your C drive entry and then click Properties Click the Tools tab Click Defragment Now then click Continue a A O N 98 ThinkStation User Guide 6 Click Defragment Now again to start a disk defragmentation process Insufficient
37. for the first time e Press the blue ThinkVantage button if your keyboard has one Note The SimpleTap program is only available on certain models preinstalled with the Windows 7 operating system If your Windows 7 model is not preinstalled with the SimpleTap program you can download it from http www lenovo com support ThinkVantage Rescue and Recovery The ThinkVantage Rescue and Recovery program is a one button recovery and restore solution that includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Note If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install the ThinkVantage Rescue and Recovery program manually before enabling its features To install the ThinkVantage Rescue and Recovery program do the following 1 Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore 2 Follow the instructions on the screen 3 When the installation process completes the Enhanced Backup and Restore icon is activated Adobe Reader The Adobe Reader program is a tool used to view print and search PDF documents Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses Lenovo provides a full version of antivirus software on your hard disk drive
38. hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or replace a hard disk drive Notes If you are installing additional hard disk drives ensure that your computer is properly configured to support them e f installing five SATA hard disk drives ensure that the SATA hard disk drive enablement module one to five hard disk drives is installed e f installing SAS hard disk drives ensure that the SAS hard disk drive enablement module or the LSI MegaRAID SAS adapter is installed To install or replace a hard disk drive do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 48 ThinkStation User Guide Remove the computer cover See Removing the computer cover on page 30 Locate the hard disk drive See Locating internal drives on page 12 Disconnect the signal cable and the power cable from the hard disk drive Pull the bracket handle out to remove the hard disk drive from the chassis h saeg s800 Hr AIA LEH A 88 89 e556 Figure 32 Removing the hard disk drive 6 Flex the sides of the bracket to remove the hard disk drive from the bracket Chapter 5 Installing or replacing hardware 49 7 To install a new hard disk drive into the bracket flex the bracket and
39. hard disk drive fan assembly Replacing the rear fan assembly Installing or replacing a hard disk drive Installing or replacing a hard disk drive enablement module Replacing the front audio ahd USB assembly Replacing the internal speaker Replacing the keyboard or mouse Completing the parts replacement Chapter 6 Recovery information 19 19 19 20 20 20 21 21 21 23 23 23 24 26 26 26 27 27 27 29 29 29 29 30 31 32 34 37 40 42 43 45 46 48 52 53 54 55 56 59 Creating and using recovery media Creating recovery media Using recovery media Sh Performing backup and recovery operations Performing a backup operation Performing a recovery operation Using the Rescue and Recovery workspace Creating and using a rescue medium Creating arescue medium Using a rescue medium Reinstalling preinstalled applications afd davies drivers nts Sans ote Reinstalling SORNE programs Reinstalling device drivers Solving recovery problems Chapter 7 Using the Pac a program Starting the Setup Utility program Viewing and changing settings Using passwords Password considerations Power On Password Administrator Password Hard Disk Password ae Setting changing and deleting a aenor Erasing lost or forgotten ne clearing CMOS bis ial Pej Adka ia aa eee Enabling or disabling a device Selecting a startup device ey Selecting a temporary startup device S
40. in the monitor or computer These vents provide airflow to keep your computer from overheating e Keep food and drinks away from all parts of your computer Food particles and spills might make the keyboard and mouse stick and unusable e Do not get the power switches or other controls wet Moisture can damage these parts and cause an electrical hazard e Always disconnect a power cord by grasping the plug but not the cord 82 ThinkStation User Guide Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble free operation CAUTION Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer Keyboard To clean your computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Note Avoid spraying cleaner directly onto the display or the keyboard Optical mouse This section provides instructions on how to clean an optic
41. move smoothly with the mouse Action Erratic movement of the mouse pointer is generally caused by a buildup of dirt oils and other contaminants on the ball inside the mouse Clean the mouse See Optical mouse on page 83 for instructions The wireless keyboard does not work Symptom The wireless keyboard does not work Action If the Transceiver Communications LED is on and the wireless Keyboard does not work restart your computer If restarting your computer does not solve the problem verify that the following conditions are met e The batteries are properly installed e The batteries still retain their current e The wireless Keyboard is located less than ten meters away from the transceiver e The transceiver is fully installed Action If the Transceiver Communications LED is not on reconnect the transceiver and the keyboard Monitor problems Note Many monitors have status indicator lights and built in controls for adjusting brightness contrast width height and other picture adjustments However the controls vary from monitor type to monitor type For information about the status lights and using the controls refer to the documentation that comes with your monitor Select your symptom from the following list e Wrong characters appear on the screen on page 93 e The monitor works when you turn on the computer but goes blank after some period of computer inactivity on page 94 e The monitor wor
42. new heat sink and fan assemblies in a way that the fans are toward the rear of the computer Align the four screws on each heat sink and fan assembly with the holes on the system board 44 ThinkStation User Guide 9 Follow the following sequence to install the four screws to secure each new heat sink and fan assembly Do not over tighten the screws a Partially tighten screw ff then fully tighten screw and then fully tighten screw E b Partially tighten screw J then fully tighten screw J and then fully tighten screw E 10 Connect the heat sink and fan assembly cables to the microprocessor fan connectors on the system board See Locating parts on the system board on page 10 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Replacing the hard disk drive fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the hard disk drive fan assembly To replace the hard disk drive fan assembly do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Disconnect the hard disk drive fan assembly cable from the system
43. passwords By using the Setup Utility program you can set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password e Administrator Password e Hard Disk Password You do not have to set any passwords to use your computer However using passwords improves computing security If you decide to set any passwords read the following sections Copyright Lenovo 2012 67 Password considerations A password can be any combination of up to 64 alphabetic and numeric characters For security reasons it is recommended to use a strong password that cannot be easily compromised To set a strong password use the following guidelines e Have at least eight characters in length e Contain at least one alphabetic character and one numeric character e Setup Utility program and hard disk drive passwords are not case sensitive e Not be your name or your user name e Not be a common word or a common name e Be significantly different from your previous passwords Power On Password When a Power On Password is set you are prompted to type a valid password each time the computer is turned on The computer cannot be used until the valid password is typed in Administrator Password Setting an Administrator Password deters unauthorized users from changing configuration settings If you are responsible for maintaining the configuration settings of several computers you might wa
44. safety information provided with your computer For your safety do not operate the computer with the cover removed 2 Run the diagnostic programs to ensure your computer is operating correctly 3 Reinstall the new hardware option or software following the manufacturer s instructions 86 ThinkStation User Guide Select the problem your computer is experiencing from the following list e Audio problems on page 87 e CD problems on page 88 e DVD problems on page 89 e Intermittent problems on page 92 e Hard disk drive problems on page 91 e Keyboard mouse or pointing device problems on page 92 e Monitor problems on page 93 e Networking problems on page 95 e Option problems on page 96 e Performance and lockup problems on page 97 e Printer problems on page 99 e Serial port problems on page 99 e Software problems on page 100 e USB problems on page 101 Audio problems Select your symptom from the following list e No audio in Windows on page 87 e An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a drive on page 88 e Sound comes from one external speaker only on page 88 e No audio in DOS applications or games on page 88 No audio in Windows Symptom No audio in Windows Actions e If you are using powered external speakers that have an On Off control verify that the On Off co
45. taskbar To add the volume icon to the taskbar on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt Control Panel gt Appearance and Personalization 2 In the Taskbar and Start Menu topic click Customize icons on the taskbar 3 Click Turn system icons on or off and change the volume behaviors from Off to On 4 Click OK to save the new settings Setting the volume from Control Panel You can set the computer volume from Control Panel To set the computer volume from Control Panel do the following 1 From the Windows desktop click Start gt Control Panel gt Hardware and Sound 2 In the Sound topic click Adjust system volume 3 Move the sliders up or down to raise or lower the volume of your computer Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed DVD drives use industry standard 12 cm 4 75 inch CD media or DVD media If your computer comes with a DVD drive the drive can read DVD ROM discs DVD R discs DVD RAM discs DVD RW discs and all types of CDs such as CD ROM discs CD RW discs CD R discs and audio CDs If you have a recordable DVD drive it can also record on DVD R discs DVD RW discs type Il DVD RAM discs CD RW standard and high speed discs and CD R discs Follow these guidelines when using the DVD drive e Do not place the computer in a location where the drive is exposed to the following High temperature Hig
46. the Rescue and Recovery program manually before enabling its features To install the Rescue and Recovery program do the following a Click Start gt All Programs gt Lenovo ThinkVantage Tools and double click Enhanced Backup and Restore b Follow the instructions on the screen c When the installation process completes the Enhanced Backup and Restore icon is activated 2 There are a variety of methods to choose from when considering how to recover in the event of a software or hardware related problem Some methods vary depending on the type of operating system that is installed 3 The product on the recovery media may be used only for the following purposes e Restore the product preinstalled on your computer e Reinstall the product e Modify the product using the Additional Files Creating and using recovery media You can use recovery media to restore the hard disk drive to the factory default state Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows
47. the following e Inthe device subfolder look for a SETUP exe file Double click the file and follow the instructions on the screen to complete the installation e Inthe device subfolder look for a README txt file or a file with the txt extension This file might be named after the operating system such as WIN98 txt The TXT file contains information about how to install the device driver Follow the instructions to complete the installation e If the device subfolder contains a file with the inf extension and you want to install the device driver using the INF file refer to your Windows Help and Support information system for detailed information about how to install the device driver Note If you need updated device drivers see Getting the latest device drivers for your computer on page 81 for more information Chapter 6 Recovery information 63 Reinstalling software programs If a software program you installed on your computer is not working correctly you might need to remove and reinstall it Reinstalling overwrites the existing programs files and usually fixes any problems that you might have had with that program To remove a program in your system see Microsoft Windows help system for detailed information To reinstall the program do one of the following Note The method of reinstalling a program varies from program to program Refer to the documentation provided with the program to see if your program has speci
48. the front audio and USB assembly bracket into the chassis and then align the two screw holes in the bracket with the corresponding holes in the chassis Install the two screws to secure the front audio and USB bracket to the chassis 8 Reconnect the front audio and USB assembly cables to the front audio connector and the front USB connector on the system board See Locating parts on the system board on page 10 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Replacing the internal speaker Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the internal speaker 54 ThinkStation User Guide Note The internal speaker is only available on some models To replace the internal speaker do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the internal speaker connector and disconnect the internal speaker cable form the system board See Locating parts on the system board on page 10 4 Press the tab f inward and slide the internal speaker J upward to completely remove it from the chassis
49. to Service Packs for your preinstalled Microsoft Windows product refer to the Microsoft Product Support Services Web site at http support microsoft com directory or you can contact the Customer Support Center Some fees might apply Purchasing additional services During and after the warranty period you can purchase additional services such as support for hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installation services Service availability and service name might vary by country or region For more information about these services go to the Lenovo Web site at http www lenovo com support Chapter 12 Getting information help and service 105 106 ThinkStation User Guide Appendix A System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integrated memory controller which provides the microprocessor with direct access to the system memory Because of this design the system memory speed will be determined by a number of factors including the microprocessor model and the type speed size capacity and number of DIMMs installed Refer to the following table for the information on the supported system memory speed for your own computer model Table 2 DIMM type and speed PC3 10600E DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E
50. to date See Keeping your computer current on page 81 for more information e Keep a log book Entries might include major software or hardware changes device driver updates intermittent problems and what you did to resolve them and any minor issues you might have experienced A log book can help you or a Lenovo technician determine if a problem is related to change in hardware change in software or some other action that might have taken place e Create Product Recovery discs See Creating and using recovery media on page 59 for more information about using Product Recovery discs to restore the hard disk drive to the factory default settings e Create rescue media See Creating and using a rescue medium on page 62 for more information about using a Rescue medium such as a CD or DVD to recover from failures that prevent you from gaining access to the Windows environment or the Rescue and Recovery workspace on your hard disk drive Moving your computer Take the following precautions before moving your computer 1 Back up all files and data from the hard disk drive There are a variety of backup programs available commercially Your operating system also might have a backup program that you can use Lenovo provides the Rescue and Recovery program to help you back up and restore data See Performing backup and recovery operations on page 60 for more information 2 Remove all media diskettes compact discs tapes
51. tray with one hand and then push on the center of the CD or DVD until it snaps into place 3 Press the Eject Load button again or gently push the tray forward to close the tray The CD or DVD player program starts automatically For additional information refer to the CD or DVD player program help system To remove a CD or DVD from the DVD drive do the following 1 With the computer on press the Eject Load button When the tray slides out automatically carefully remove the disc 2 Close the tray by pressing the Eject Load button or by gently pushing the tray forward Note If the tray does not slide out of the drive when you press the Eject Load button insert a straightened paper clip into the emergency eject hole located on the front of the DVD drive Be sure the drive is powered off when using the emergency eject Use the Eject Load button instead of the emergency eject except in an emergency Recording a CD or DVD If your computer comes with a recordable DVD drive you can use the drive to record CDs or DVDs To record a CD or DVD do the following 1 Click Start gt All Programs gt Corel DVD MovieFactory Lenovo Edition 2 Follow the instructions on the screen For detailed information about using the Corel DVD MovieFactory program see the help system for the program You can also use Windows Media Player to record CDs and data DVDs For more information see Help and Support on page 103 18 ThinkStation User
52. when turning on the computer When the Please select boot device window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Note After restoring your computer hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 64 Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive e On the secondary hard disk drive if a secondary hard disk drive is installed in your computer e Onan attached external USB hard disk drive e Ona network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents of the hard disk drive you can restore the complete contents of the hard disk drive restore selected files only or restore the Windows operating system and applications only while keeping the other data on your hard disk drive Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program To perform a backup oper
53. with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus program updates Locations This section provides information to help you locate the connectors on the front and rear of your computer parts on the system board and components and internal drives in your computer Locating connectors controls and indicators on the front of your computer Figure 1 Front connector control and indicator locations on page 7 shows the locations of the connectors controls and indicators on the front of your computer 6 ThinkStation User Guide Figure 1 Front connector control and indicator locations Optical drive eject close button E 1394 connector available on some models H USB 2 0 connector Power switch EJ Microphone connector EJ Power indicator E Headphone connector El Hard disk drive activity indicator H USB 2 0 connector Chapter 1 Product overview 7 Locating connectors on the rear of your computer Figure 2 Rear connector locations on page 8 shows the locations of the connectors on the rear of your computer Some connectors on the rear of your computer are color coded to help you determine where to connect the cables on your computer SMITA S Figure 2 Rear connector locations Power cord
54. 4 Disconnect the rear fan assembly cable from the system fan connector on the system board See 46 Turn off the computer and disconnect all power cords from electrical outlets Locate the rear fan assembly See Locating components on page 9 Locating parts on the system board on page 10 ThinkStation User Guide 5 The rear fan assembly is attached to the chassis by four rubber mounts Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis Note The new rear fan assembly will have four new rubber mounts attached Figure 30 Removing the rear fan assembly 6 Install the new rear fan assembly by aligning the new rubber mounts with the corresponding holes in the chassis and push the rubber mounts through the holes Pull on the tips of the rubber mounts until the rear fan assembly is secured in place Chapter 5 Installing or replacing hardware 47 KY AAN WX tay Xn mE KEEN Ay Figure 31 Installing the rear fan assembly 7 Connect the rear fan assembly cable to the system fan connector on the system board What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Installing or replacing a
55. 5 2620 E5 2630 2630L 15V E5 2637 E5 2640 E5 2643 E5 2667 E5 2650 2650L E5 2660 1333 MHz E5 2665 E5 2670 E5 2680 E5 2685 E5 2690 Table 3 DIMM type and speed PC3 10600R DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 2603 E5 2609 1066 MHz Intel Xeon E5 2620 E5 2630 2630L 1 35 V 1 5 V E5 2637 E5 2640 E5 2643 E5 2667 Pree ne E5 2650 2650L E5 2660 E5 2665 E5 2670 E5 2680 E5 2685 E5 2690 Table 4 DIMM type and speed PC3 12800R DIMM operating voltage Microprocessor model Memory frequency Intel Xeon E5 2620 E5 2630 2630L 1 35 V E5 2637 E5 2640 E5 2643 E5 2650 2650L E5 2660 E5 2665 1333 MHz E5 2667 E5 2670 E5 2680 E5 2685 E5 2690 Intel Xeon E5 2620 E5 2630 2630L 1 5 V E5 2637 E5 2643 E5 2650 2650L E5 2660 E5 2665 E5 2670 1600 MHz E5 2680 E5 2685 E5 2690 Copyright Lenovo 2012 107 108 ThinkStation User Guide Appendix B Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However
56. CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make sure that the power is turned off and that the product is unplugged from any power source For more information on CRUs refer to Chapter 5 Installing or replacing hardware on page 29 If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option Copyright Lenovo 2012 v or CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work
57. D Level You can change the RAID Level to one of the following 74 ThinkStation User Guide e RAID Level 0 e RAID Level 1 e RAID Level 10 e RAID Level 5 c Disks Press Enter to enter the SELECT DISKS MENU window Follow the instructions at the bottom of the menu to select hard disk drives and then press Enter to complete the configuration d Strip Size Press the up and down arrow keys to select a strip size e Capacity Customize the capacity of the RAID volume The default RAID volume is the largest value 4 Press Enter to finish configuring all the five options When prompted press Y to confirm the creation of the new RAID volume 5 After the new RAID volume is created the information about the RAID volume will be displayed under DISK VOLUME INFORMATION such as ID number name RAID level strip size volume size status and whether it is a bootable volume Deleting RAID volumes using the Intel RSTe configuration utility This section provides instructions on how to use the Intel RSTe configuration utility to delete RAID volumes To delete a RAID volume do the following 1 Enter the Intel RSTe configuration utility See Entering the Intel RSTe configuration utility on page 74 2 Press the up and down arrow keys to select Delete RAID Volume Press Enter to enter the DELETE VOLUME MENU window 3 Press the up and down arrow keys to select the RAID volume that is not needed Press Del to delete it from the RAID Volume
58. Diagnostics Follow the instructions on the screen For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Chapter 11 Troubleshooting and diagnostics 101 102 ThinkStation User Guide Chapter 12 Getting information help and service This chapter contains information about help service and technical assistance for products manufactured by Lenovo Information resources You can use the information in this section to access useful resources relating to your computing needs Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Help and Support The Windows Help and Support information system guides you to various help and support information from Lenovo and Microsoft such as updating drivers accessing ThinkVantage Technolog
59. FAE HEME amp ZS EE SFEUOBMHVET EK Beit Cik eon ADAIR BOS HAJI YARE LUBA BAMEETS TPC ENIH A JIL YER SHEL TOES MIX http Awww lenovo com recycling japan amp SSE lt fF SLY Hr MATEY RE CHRAALCHOENYVIAYOA A Flo amp SEU AM ibA 2003 F 10A1 Ak a7 ZRa kLELH MIE http www lenovo com recycling japan amp Z4 lt E U BEeBtSecnARaaaORZUBIIOWT ABBOT Y FLERSISREORBSE EL AASHT ES HARSH CUWBFtAS kw bid ABR ELIELSZ O EUR U4 ZIVIZDUYTI T TELT ESL Collecting and recycling a disused Lenovo computer or monitor Copyright Lenovo 2012 115 If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com recycling japan Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is prov
60. Getting information help and service on page 103 for details Networking problems The following are the most common networking problems Select your networking problem from the following list e Ethernet problems on page 95 For more information see Help and Support on page 103 Ethernet problems For Ethernet problems select your symptom from the following list e Your computer cannot connect to the network on page 95 e The adapter stops working for no apparent reason on page 96 e If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur on page 96 e If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps on page 96 Your computer cannot connect to the network Symptom Your computer cannot connect to the network Actions Make sure that e The cable is installed properly The network cable must be securely connected to both the Ethernet connector of your computer and the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable e The cable is installed properly e You are using the correct device driver On the Windows 7 operating system do the following 1 Click Start gt Control Panel 2 Click Har
61. LSI MegaRAID BIOS configuration utility do the following 1 During the computer startup follow the instructions on the screen 2 Press Ctrl H to enter the CONTROLLER SELECTION window 3 Select the controller you want to configure and then click Start to enter the LSI MegaRAID BIOS configuration utility Creating RAID volumes using the LSI MegaRAID BIOS configuration utility This section provides instructions on how to create RAID volumes using the LSI MegaRAID BIOS configuration utility To create RAID volumes using the LSI MegaRAID BIOS configuration utility do the following 1 Click Configuration Wizard on the WebBIOS main screen to enter the Choosing the Configuration Type window 2 Press the up and down arrow keys to select one of the three configuration types e Clear Configuration Clear the existing configuration e New Configuration Clear the existing configuration and create new configuration e Add Configuration Retain the existing storage configuration and add new hard disk drives The new configuration will not cause any data loss 3 Select Add Configuration and then click Next The following two options are displayed in the Configuration Method window e Manual Configuration Manually create hard disk drive groups and virtual hard disk drives and set parameters e Automatic Configuration Automatically create an optimal RAID configuration 4 Select Manual Configuration and then click Next The Drive Group
62. Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft Windows Vista and Windows are trademarks of the Microsoft group of companies Intel and Intel Xeon are trademarks of Intel Corporation in the United States other countries or both Linux is a trademark of Linus Torvalds in the United States other countries or both Other company product or service names may be trademarks or service marks of others 110 ThinkStation User Guide Appendix C Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emissions notices The following information refers to Lenovo personal computer machine types 4223 4228 and 4229 Federal Communications Commission Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will n
63. Setup Utility program main menu select Devices gt South Bridge Select Deep Sx and press Enter Select Enabled in S4 and S5 and press Enter Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Note When ErP compliance mode and Deep Sx are enabled you can wake up your computer by doing one of the following 70 Pressing the power switch Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time To enable the wake up on alarm feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power gt Automatic Power On and press Enter 3 Select Wake Up on Alarm and press Enter Then follow the instructions on the screen 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit Enabling the after power loss feature ThinkStation User Guide The after power loss feature enables your computer to wake up when the power supply resumes after a sudden loss of electricity To enable the after power loss feature do the following 1 Start the Setup Utility program 2 From the Setup Utility program main menu select Power gt After Power Loss and press Enter 3 Select Power On and press Enter 4 Press F10 to save changes and exit the Setup Utility program Press Enter when prompted to confirm the exit
64. Troubleshooting procedure Troubleshooting Audio problems CD problems DVD problems F Hard disk drive problems Intermittent problems 2 aei Keyboard mouse or pointing device problems oe om eo AY G Monitor problems Networking problems Option problems Performance and lockup Grobas Printer problems Serial port problems Software problems USB problems Lenovo Solution Center Chapter 12 Getting information help and service Information resources Lenovo ThinkVantage Tools Lenovo Welcome Help and Support Safety and Warranty Lenovo Web site http www lenovo com support Lenovo Support Web site 79 79 79 80 80 81 81 81 81 81 82 82 83 84 84 85 85 86 86 87 88 89 91 92 92 93 95 96 97 99 99 100 101 101 103 103 103 103 103 103 103 104 Help and service Using the decime zid disgnestic programs Calling for service Using other services Purchasing additional services SEP oe memory speed Appendix B Notices Trademarks Appendix C epee information Export classification notice Copyright Lenovo 2012 104 104 104 105 105 107 109 110 111 111 Electronic emissions notices Federal Communications Commission Declaration of Conformity Additional regulatory information Appendix D WEEE and recycling information Important information for the Epen Directive 2002 96 EC Recycling inf
65. al installation instructions e To reinstall most commercially available programs in your system see Microsoft Windows help system for more information e To reinstall selected application programs that came preinstalled from Lenovo do the following 1 Turn on the computer 2 Go to the C SWTOOLS directory 3 Open the APPS folder Within the APPS folder there are several subfolders named for various applications installed in your computer 4 Open the appropriate application subfolder 5 In the application subfolder look for a SETUP EXE file or other appropriate EXE files for setup Double click the file and follow the instructions on the screen to complete the installation Reinstalling device drivers To reinstall a device driver for an option you installed refer to the documentation that comes with the option When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer For more information about reinstalling device drivers that came with your computer see Reinstalling preinstalled applications and device drivers on page 63 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 62
66. al mouse An optical mouse uses a light emitting diode LED and an optical sensor to navigate the pointer If the pointer on the screen does not move smoothly with the optical mouse you might need to clean the mouse To clean an optical mouse do the following 1 Turn off your computer 2 Disconnect the mouse cable from the computer 3 Turn the mouse upside down to check the lens a If there is a smudge on the lens gently clean the area with a plain cotton tipped swab b If there is debris in the lens gently blow the debris away from the area 4 Check the surface on which you are using the mouse If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor DSP to determine changes in the mouse position 5 Reconnect the mouse cable to the computer 6 Turn your computer back on Display screen Dust buildup compounds problems associated with glare Remember to clean your monitor screen periodically See Cleaning a flat panel monitor surface on page 83 or Cleaning a glass screen surface on page 84 Cleaning a flat panel monitor surface If you have a flat panel computer display that has a flexible film surface do the following to clean the special surface Wipe it gently with a soft dry cloth or blow on the screen to remove grit and other loose particles Then moisten a cloth with LCD cleaner and wipe the screen surface Chapter 10 Preventing problems 83
67. and service on page 103 Hard disk drive problems Select your symptom from the following list e Some or all hard disk drives missing from the Setup Utility program on page 91 e No Operating System Found message or the system not starting from the correct hard disk drive on page 91 Some or all hard disk drives missing from the Setup Utility program Symptom Some or all hard disk drives missing from the Setup Utility program Actions e Ensure that all hard disk drive signal cables and power cables are connected correctly Refer to Installing or replacing a hard disk drive on page 48 e Ensure that your computer is configured correctly to support the hard disk drives If your computer is installed with five SATA hard disk drives ensure that the SATA hard disk drive enablement module one to five hard disk drives is installed lf your computer is installed with SAS hard disk drives ensure that the SAS hard disk drive enablement module one to five hard disk drives or the LSI MegaRAID SAS adapter is installed If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 101 If you need technical assistance see Chapter 12 Getting information help and service on page 103 No Operating System Found message or the system not starting from the correct hard disk drive Symptom No Operating System Found message or the
68. and reinstall the PCI card if removed 7 Reinstall the computer cover and reconnect the power cords for the computer and monitor to electrical outlets See Completing the parts replacement on page 56 8 Turn on the computer and then insert the POST and BIOS update flash update disc into the optical drive Wait a few minutes Then the recovery session begins The recovery session will take two to three minutes During this time a warning message will be displayed and no action is needed from you 9 After the recovery session is completed there will be no video and your computer will automatically turn off 10 Repeat step 1 through step 4 11 Move the Clear CMOS Recovery jumper back to the standard position pin 1 and pin 2 12 Reconnect any cables that were disconnected and reinstall the PCI card if removed 13 Reinstall the computer cover and reconnect any cables that were disconnected 14 Turn on the computer to restart the operating system 80 ThinkStation User Guide Chapter 10 Preventing problems This chapter provides information that can help you avoid common problems and keep your computer running smoothly Keeping your computer current In some situations you may find it necessary to have the most current software programs device drivers or operating system This section explains how to get the latest updates for your computer Select any of the following topics e Getting the latest device
69. arts on the system board Figure 4 System board part locations on page 10 shows the locations of the parts on the system board Figure 4 System board part locations Ef Microprocessor 2 memory slot 3 DIMM3 DIMM7 DIMM4 E Microprocessor 2 memory slot 7 EJ Microprocessor 2 memory slot 4 Ef Microprocessor 2 memory slot 8 DIMM8 E Microprocessor 2 memory cooler connector Wi Microprocessor 2 fan connector Microprocessor 1 memory slot 1 DIMM1 El Microprocessor 1 memory slot 5 DIMM5 Ei Microprocessor 1 memory slot 2 DIMM2 EQ Microprocessor 1 memory slot 6 DIMM6 10 ThinkStation User Guide BJ Auxiliary power connector EJ 12 volt power connector E SATA port 2 EEA SATA port 1 EEE Hard disk drive connector 5 EZ Hard disk drive connector 4 EH Hard disk drive connector 1 EJ Hard disk drive connector 2 Hard disk drive connector 3 EJ Battery Microprocessor 1 12 volt power connector EH Microprocessor 1 EEJ Microprocessor 1 fan connector ELJ Microprocessor 1 memory slot 8 DIMM8 EQ Microprocessor 1 memory slot 7 DIMM7 EH Microprocessor 1 memory slot 4 DIMM4 Microprocessor 1 memory slot 3 DIMM3 EEJ Front fan connector ELJ Microprocessor 1 memory cooler connector EJ Clear CMOS Complementary Metal Oxide Semiconductor Recovery jumper SATA port 4 E SATA port 3 EE Media car
70. ation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 60 ThinkStation User Guide 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the screen to complete the backup operation Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 61 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidde
71. board See Locating parts on the system board on page 10 4 Remove any parts that might prevent your access to the hard disk drive fan assembly Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the hard disk drive assembly See Installing or replacing a PCI card on page 32 Chapter 5 Installing or replacing hardware 45 5 Press the tab and then pivot the hard disk drive fan outward to remove it from the chassis 6 7 SSSSSSSSS X NRN A A DGeeeees se pn 3 3 35555566esss5 ay 065 anes EA pa OCA 3 Figure 29 Removing the hard disk drive fan assembly Position the hard disk drive fan and then pivot the fan to insert the tab into the chassis Reconnect the hard disk drive fan cable to the system board What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Replacing the rear fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to replace the rear fan assembly To replace the rear fan assembly do the following 1 2 Remove the computer cover See Removing the computer cover on page 30 3
72. ce every three months Before inspecting your computer turn off the power and unplug the computer s power cord from the electrical outlet then remove any dust from vents and perforations in the bezel If you notice external dust accumulation then examine and remove dust from the inside of the computer including heat sink inlet fins power supply vents and fans Always turn off and unplug the computer before opening the cover If possible avoid operating your computer within two feet of high traffic areas If you must operate your computer in or near a high traffic area inspect and if necessary clean your computer more frequently Copyright Lenovo 2012 vii For your safety and to maintain optimum computer performance always follow these basic precautions with your desktop computer e Keep the cover closed whenever the computer is plugged in e Regularly inspect the outside of the computer for dust accumulation e Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas e Do not restrict or block any ventilation openings e Do not store or operate your computer inside furniture as this might increase the risk of overheating e Airflow temperatures into the computer should not exceed 35 C 95 F e Do not install air filtration devices They may interfere with proper cooling Operating environment The optimal environment in which to use you
73. cement of your computer When arranging your workspace e Avoid the use of extension cords When possible plug the computer power cord directly into an electrical outlet e Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally For more information about power cords see Power cords and power adapters on page vi 20 ThinkStation User Guide Register your computer with Lenovo To register your computer go to http www lenovo com register Then follow the instructions on the screen to complete the registration This can help authorities return your computer to you if it is lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users Moving your computer to another country or region When you move your computer to another country or region you must take local electrical standards into consideration This section provides information on the following e Replacement power cords on page 21 Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using y
74. cloth from the center to the outside Wiping a disc in a circular motion might cause loss of data e Verify that the disc you are using is not scratched or damaged Try inserting another disc that you know is good If you cannot read from a known good disc you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive Make sure that the power cable and signal cable are securely connected to the drive Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Symptom Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer Action Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive Refer to your Selecting or changing the startup device sequence on page 70 for information on viewing and changing the startup sequence Note that on some models the startup sequence is permanently set and cannot be changed If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 DVD problems Select your symptom from the following list e Black screen instead of DVD video on page 89 e DVD movie will not play on page 90 e No audio or intermittent audio while playing DVD movie on pag
75. connector E Audio line out connector EJ PS 2 keyboard and mouse connectors optional EJ Microphone connector EJ Ethernet connectors 2 E Audio line in connector EJ USB 3 0 connectors 2 USB 2 0 connectors 8 E DisplayPort connector number and location vary by Serial port model EJ DVI connector number and location vary by model Connector Audio line in connector Audio line out connector DisplayPort connector DVI connector Ethernet connector 8 ThinkStation User Guide Description Used to receive audio signals from an external audio device such as a stereo system When you attach an external audio device a cable is connected between the audio line out connector of the device and the audio line in connector of the computer Used to send audio signals from the computer to external devices such as powered stereo speakers Speakers with built in amplifiers headphones multimedia keyboards or the audio line in connector on a stereo system or other external recording device Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector Used to attach a Digital Video Interface cable for connection to a monitor Also supports connection to a VGA monitor with an optional DVI to VGA adapter Used to attach an Ethernet cable for a local area network LAN Note To operate the computer within FCC Class B limits use a Category 5 Ethernet cable C
76. croprocessor Your computer comes with one or two Intel Xeon microprocessors installed depending on the model type The processor speed the number of the available processor cores and the internal cache vary by machine type Memory Your computer supports up to 16 DDR3 ECC UDIMMs double data rate 3 error correction code unbuffered dual inline memory modules or DDR3 ECC RDIMMs double data rate 3 error correction code registered dual inline memory Each microprocessor supports up to eight memory modules Internal drives e Optical drive DVD ROM DVD R W or Blu ray optional e Serial Attached SCSI SAS hard disk drive Supported with optional hard disk drive enablement module or raid on chip ROC card e Serial Advanced Technology Attachment SATA hard disk drive e Solid state drive SSD Video subsystem e Two Peripheral Component Interconnect PCI Express x16 graphics card slots on the system board for discrete graphics cards Note You can install additional video cards into the available PCI Express slots on the system board For more information see Locating parts on the system board on page 10 Audio subsystem e Integrated high definition HD audio e Audio line in connector audio line out connector and microphone connector on the rear panel e Microphone connector and headphone connector on the front panel e Internal speaker Copyright Lenovo 2012 1 Connectivity Two 10 100 1000 Mbps integrat
77. ction provides information on how to enable or disable user access to the following devices USB Configuration Use this option to enable or disable a USB connector When a USB connector is disabled the device connected to the USB connector cannot be used SATA Configuration Use this option to enable or disable a SATA connector or an external SATA connector To enable or disable a device do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 67 2 Depending on the device you want to enable or disable do one of the following e From the Setup Utility program main menu select Devices gt South Bridge gt USB Configuration to enable or disable a USB device e From the Setup Utility program main menu select Advanced gt SATA Configuration to enable or disable an internal or external SATA device 3 Select the desired settings and press Enter 4 Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 71 Selecting a startup device If your computer does not start up from a device such as the disc or hard disk drive as expected do one of the following to select the startup device you want Chapter 7 Using the Setup Utility program 69 Selecting a temporary startup device Use this procedure to select a temporary startup device Note Not all discs and hard disk drives are bootable 1 2 3 Turn off your co
78. d reader connector EJ Front panel connector El Front USB connector HJ Hard disk drive enablement module connector Eg Auxiliary LED connector EJ Internal USB 2 0 port EZ eSATA connector EQ Cover presence switch connector Intrusion switch connector EEJ Thermal sensor EH Internal speaker connector EE Front audio connector EE PCI card slot LA PCI Express x4 card slot EA PCI Express x16 card slot PCI card slot EE PCI Express x16 card slot E PCI Express x4 card slot x16 mechanical EJ Rear fan connector EJ Microprocessor 2 memory slot 1 DIMM1 DIMM5 DIMM2 EJ Microprocessor 2 memory slot 6 DIMM6 E Microprocessor 2 memory slot 5 E Microprocessor 2 memory slot 2 E Microprocessor 2 12 volt power connector EJ Microprocessor 2 Chapter 1 Product overview 11 Locating internal drives Internal drives are devices that your computer uses to read and store data You can add drives to your computer to increase storage capacity and enable your computer to read other types of media Internal drives are installed in bays In this manual the bays are referred to as bay 1 bay 2 and so on When installing or replacing an internal drive it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect the cables to the drive installed Refer to the appropriate section in Installing or replacing hardware on page 29 for instructions on how to ins
79. dently from the Windows operating system you can restore the hard disk drive to the factory default state even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Recovery workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure the computer is turned off 2 Turn on your computer When you see the logo screen press Enter and then press F11 to enter the Rescue and Recovery workspace 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Chapter 6 Recovery information 61 Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 64 4 Do one of the following e To rescue files from your hard disk drive click Rescue files and follow the instructions on the screen e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Full Restore and fo
80. dware and Sound Chapter 11 Troubleshooting and diagnostics 95 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 If an exclamation mark is displayed next to an adapter name under Network adapters you might not use the correct driver or the driver is not enabled To update the driver right click the highlighted adapter 5 Click Update Driver Software and then follow the instructions on the screen e The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure the switch port is also configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections e You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software The adapter stops working for no apparent reason Symptom The adapter stops working for no apparent reason Action The network driver files may be corrupt or missing Update the driver by referring to the Solution description for the procedure to make sure that the correct device driver is installed The Wake on LAN feature is not working Symptom The Wake on LAN WOL feature is not working Actions e Make sure that WOL is enabled in the BIOS Setup Utility program e f it is check with your LAN administrat
81. e 30 Remove the front bezel See Removing and reinstalling the front bezel on page 31 Locate the optical drive See Locating components on page 9 Depending on whether you are installing or replacing an optical drive do one of the following ar wow e If you are installing a secondary optical drive remove the plastic panel in the front bezel for the drive bay you want to use If there is a metal static shield installed in the drive bay remove the metal static shield e f you are replacing an optical drive disconnect the signal cable and the power cable from the rear of the optical drive press the drive latch and then slide the optical drive out of the front of the computer casi 336693 48600905 H PL AAR ror esShbtsectasceteecesseeess seeeacaee se tees each secceaease porerna rrara sgegeesesesegcesesee 0965 sh 489 6 rrr a S eesssscassseseassee ostiese p i Figure 19 Removing the optical drive 38 ThinkStation User Guide 6 Install the optical drive retainer on the side of the new optical drive HH a o To Figure 20 Installing the optical drive retainer 7 Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position eee A AA orr 336 R 366 AAA AALS 2 a seeteesecesssscceesseseesee Figure 21 Installing the op
82. e 90 e Playback is very slow or choppy on page 90 e Invalid disc or no disc found message on page 90 Black screen instead of DVD video Symptom Black screen instead of DVD video Actions e Restart the DVD player program e Close any open files turn off the computer and then restart the computer e Try a lower screen resolution or color depth Chapter 11 Troubleshooting and diagnostics 89 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 DVD movie will not play Symptom DVD movie will not play Actions e Make sure that the disc surface is clean and not scratched e Check the disc or package for regional coding You might need to purchase a disc with coding for the region where you are using your computer If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 No audio or intermittent audio while playing DVD movie Symptom No audio or intermittent audio while playing DVD movie Actions e Check the volume control settings on your computer and on your speakers e Make sure that the disc surface is clean and not scratched e Check al
83. e computer A loose cable can cause intermittent problems e Verify that the necessary device drivers for the application programs are installed Refer to the documentation for the affected application program to see if device drivers are required If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 The image appears to be flickering Symptom The image appears to be flickering Actions e The monitor might be operating in a low refresh rate display mode Set the monitor to the highest noninterlaced refresh rate supported by your monitor and the video controller in your computer Attention Using a resolution or refresh rate that is not supported by your monitor might damage it Check the documentation that comes with your monitor to verify the supported refresh rates e The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields farther away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust t
84. ear panel audio line in connector audio line out connector and microphone connector e Two Ethernet connectors e Two audio connectors on the front panel microphone connector and headphone connector e Two USB 3 0 connectors on the rear panel For more information see Locating connectors controls and indicators on the front of your computer on page 6 and Locating connectors on the rear of your computer on page 8 Expansion e Five hard disk drive bays e One card reader bay e Three optical drive bays e Two PCI card slots e Two PCI Express x4 card slots one slot is x16 mechanical e Two PCI Express x16 graphics card slots Power supply Your computer comes with 1120 watt automatic voltage sensing power supply Security features e Ability to enable or disable a device e Ability to enable and disable USB 2 0 connectors individually e Computrace Agent software embedded in firmware e Cover presence switch also called intrusion switch varies by model e Power on password POP administrator password and hard disk drive password to deter unauthorized use of your computer e Startup sequence control e Startup without keyboard or mouse e Support for an integrated cable lock Kensington lock e Support for a padlock e Support for a keylock e Trusted Platform Module TPM For more information see Chapter 4 Security on page 23 Preinstalled software programs Your computer is preinstalled with software p
85. ecution Environment is an environment to start computers using a network interface independent of data storage devices such as the hard disk drive or installed operating systems System Management SM Basic Input Output System BIOS and SM software The SM BIOS specification defines data structures and access methods in a BIOS that allows a user or application to store and retrieve information specific about the computer in question Wake on LAN Wake on LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message The message is usually sent by a program running on another computer on the same local area network Wake on Ring Wake on Ring sometimes referred to as Wake on Modem is a specification that allows supported computers and devices to resume from sleep or hibernation mode Windows Management Instrumentation WMI Windows Management Instrumentation is a set of extensions to the Windows Driver Model It provides an operating system interface through which instrumented components provide information and notification Input Output I O features One 9 pin serial port One or more Digital Video Interface DVI or DisplayPort connectors varies by model One 1394 connector on the front panel varies by model 2 ThinkStation User Guide e Ten Universal Serial Bus USB 2 0 connectors two on the front panel and eight on the rear panel e Three audio connectors on the r
86. ed Ethernet controllers System management features Ability to store power on self test POST hardware test results Desktop Management Interface DMI Desktop Management Interface provides a common path for users to access information about all aspects of a computer including processor type installation date attached printers and other peripherals power sources and maintenance history ErP compliance mode The energy related products directive ErP compliance mode reduces the consumption of electricity when your computer is in standby or off mode For more information see Enabling ErP compliance mode and Deep Sx on page 70 Intel Standard Manageability Intel Standard Manageability is hardware and firmware technology that builds certain functionality into computers in order to make them easier and less expensive for businesses to monitor maintain update upgrade and repair Intel Active Management Technology AMT Intel Active Management Technology is hardware and firmware technology that builds certain functionality into computers in order to make them easier and less expensive for businesses to monitor maintain update upgrade and repair Intel Rapid Storage Technology enterprise RSTe Intel RSTe is a device driver that provides support for SATA or SAS RAID 0 1 5 and 10 arrays on specific Intel chipset system boards to enhance hard disk drive performance Preboot Execution Environment PXE The Preboot Ex
87. ed here are being certified or tested for compatibility at the time this publication goes to press Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual This list is subject to change To determine if an operating system has been certified or tested for compatibility check the Web site of the operating system vendor 4 ThinkStation User Guide Software overview The computer comes with a preinstalled operating system and several software programs provided by Lenovo Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer Software programs provided with your computer might vary depending on your computer model type and preinstalled operating system Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely To access the Lenovo ThinkVantage Tools program click Start gt All Programs gt Lenovo ThinkVantage Tools The following table lists the programs that you can access from the Lenovo ThinkVantage Tools program To access a program double click the corresponding icon Table 1 Program icon names in Lenovo ThinkVantage Tools Create Recovery Media Factory Recovery Disks Lenovo Solution Center Sy
88. either side of the spacebar They feature the Windows logo When you press either the Windows Start menu opens The style of the Windows logo varies depending on the keyboard type e The context menu key is located next to the Ctrl key on the right side of the Spacebar Pressing the context menu key opens the context menu for the active program icon or object Note You can use the mouse or the Up and Down arrow keys to highlight menu selections You can close the Start menu or the context menu by clicking the mouse or pressing Esc Copyright Lenovo 2012 15 Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on board help and information center from Lenovo On the Windows 7 operating system pressing the blue ThinkVantage button opens the SimpleTap program See SimpleTap on page 5 for more information Using the wheel mouse The wheel mouse has the following controls 2 Primary mouse button Use this button to select or start a program or menu item Wheel Use the wheel to control the scrolling action of the mouse The direction in which you g y rotate the wheel controls the direction of the scrolling action EJ Secondary mouse button Use this button to display a menu for the active program icon or object You can switch the function of the primary and secondary mouse buttons and change other default behavior through the mouse properties functio
89. el angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement BS JIGS SSSANI AMM Ol AAE AAS BS
90. electing or eyang the SORP device sequence i Enabling ErP compliance made nd i Sx Exiting the Setup Utility program Chapter 8 Configuring RAID Configuring RAID with Intel RSTe Installing SATA or SAS hard disk drives Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility Quick RAID setup using the LSI PREA BIOS configuration utility i Installing SATA or SAS hard disk dives Entering the LSI sie tai BIOS poe utility Creating RAID velmes using the LSI MegaRAID BIOS configuration utility Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility Setting the hot spare hard disk drive ii ThinkStation User Guide 59 59 60 60 60 61 61 62 62 62 63 64 64 64 67 67 67 67 68 68 68 68 68 69 69 69 70 70 70 71 73 73 73 74 75 76 77 77 78 78 Chapter 9 Updating cs programs Using system programs i Updating flashing the BIOS from a 1 disc Updating een the BIOS from your eee system Recovering from a POST BIOS update faliis Chapter 10 Preventing problems Keeping your computer current Getting the latest device drivers for your computer wo neh We as Updating your operating system Using System Update Cleaning and maintenance Basics Batata Cleaning your computer Good maintenance practices Moving your computer Chapter 11 Segre rere and diagnostics Basic troubleshooting
91. enovo marketing representative If possible be at your computer when you call Have the following information available e Machine type and model e Serial numbers of your hardware products e Description of the problem e Exact wording of any error messages e Hardware and software configuration information Using other services If you travel with your computer or relocate it to a country where your desktop or notebook computer machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http www lenovo com support click Warranty and follow the instructions on the screen For technical assistance with the installation of or questions related
92. ere the operating system resides Usually the operating system is on the hard disk drive For more information see Selecting a startup device on page 69 The computer beeps multiple Verify that no keys are stuck times before the operating system starts Troubleshooting procedure Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer 1 Verify that the cables for all attached devices are connected correctly and securely 2 Verify that all attached devices that require ac power are connected to properly grounded functioning electrical outlets 3 Verify that all attached devices are enabled in the BIOS settings of your computer For more information about accessing and changing the BIOS settings refer to your Chapter 7 Using the Setup Utility program on page 67 4 Go to the Troubleshooting on page 86 and follow the instructions for the type of problem you are experiencing If the Troubleshooting information does not help you resolve a problem continue with the next step 5 Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem Before restoring a previous configuration capture your current configuration in case the older configuration settings do not solve the problem or have adverse affects To restore a captured configuration click Start gt Control Panel gt System and Securit
93. figuration utility on page 75 Configuring RAID with Intel RSTe If your computer comes with Intel RSTe you can follow the sections below to configure RAID with Intel RSTe This section provides information about the following topics e Installing SATA or SAS hard disk drives on page 73 e Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility on page 74 Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID e RAID Level 0 Striped disk array A RAID Level 0 hard disk drive group consisting of at least two hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB 64 KB or 128 KB Better performance without fault tolerance e RAID Level 1 Mirrored disk array A RAID Level 1 hard disk drive group consisting of two hard disk drives Improved reading performance and 100 redundancy e RAID Level 10 Striped and mirrored disk array a combination of RAID Level 0 and RAID Level 1 A RAID Level 10 hard disk drive group consisting of four hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB or 64 KB e RAID Level 5 Block level striped disk array with distributed parity A RAID Level 5 hard disk drive group consisting of at least three hard disk drives Supported strip size 4 KB 8 KB 16 KB 32 KB or 64 KB Better performance a
94. g 103 services other 105 purchasing additional 105 setting password 68 settings changing 67 viewing 67 Setup Utility 67 Setup Utility program starting 67 Setup Utility exiting 71 software recovering 59 solving recovery problems 64 speed memory 107 starting the Setup Utility program 67 startup device 69 sequence changing 70 temporary selecting 70 static sensitive devices handling 29 system management 2 programs 79 system board locating parts 10 locations 10 memory module 34 T temporary startup device 70 the BIOS updating flashing 79 80 trademarks 110 troubleshooting basic 85 troubleshooting diagnostics 85 U updating flashing the BIOS 79 system programs 79 updating flashing the BIOS 80 USB connector 9 using a rescue medium creating and 62 diagnostic programs 104 documentation 104 other services 105 passwords 67 Setup Utility 67 V video subsystem 1 viewing and changing settings 67 W warranty information 103 workspace backup and recovery 61 Copyright Lenovo 2012 121 122 ThinkStation User Guide lenovo
95. h humidity Excessive dust Excessive vibration or sudden shock An inclined surface Direct sunlight e Do not insert any object other than a CD or DVD into the drive e Before moving the computer remove the CD or DVD from the drive Handling and storing CD and DVD media CD and DVD media are durable and reliable but they do require some care and special handling When handling and storing a CD or DVD follow these guidelines e Hold the disc by its edges Do not touch the surface of the side that is not labeled Chapter 2 Using your computer 17 e To remove dust or fingerprints wipe the disc with a clean soft cloth from the center to the outside Wiping the disc in a circular direction might cause loss of data e Do not write or stick paper on the disc e Do not scratch or mark the disc e Do not place or store the disc in direct sunlight e Do not use benzene thinners or other cleaners to clean the disc e Do not drop or bend the disc e Do not insert damaged discs into the drive Warped scratched or dirty discs can damage the drive Playing a CD or DVD If your computer comes with a DVD drive you can listen to audio CDs or watch DVD movies To play a CD or DVD do the following 1 Press the Eject Load button on the DVD drive to open the tray 2 With the tray fully extended insert the CD or DVD into the tray Some DVD drives have a snap hub in the center of the tray If your drive has a snap hub support the
96. he placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor e You can reset the refresh rate through your operating system Control Panel On the Windows 7 operating system click Start gt Control Panel gt Hardware and Sound gt Adjust screen resolution gt Advanced Settings Then click the Monitor tab and select a new refresh rate e See your operating system documentation or help for further information on monitor settings 94 ThinkStation User Guide If these actions do not correct the problem your monitor might need service See Chapter 12 Getting information help and service on page 103 for details The image is discolored Symptom The image is discolored Action The monitor might be affected by interference from nearby equipment Magnetic fields around other devices such as transformers appliances fluorescent lights and other monitors might be causing the problem Move fluorescent desk lighting or any equipment that produces magnetic fields further away from the monitor If this does not correct the problem do the following 1 Turn off the monitor Moving a color monitor while it is turned on might cause screen discoloration 2 Adjust the placement of the monitor and other devices so that they are at least 305 mm 12 inches apart 3 Turn on the monitor If these actions do not correct the problem your monitor might need service See Chapter 12
97. hey will not be walked on tripped over or pinched by objects Protect power cord and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements
98. ical signals that the computer hardware can execute You can use the Setup Utility program to view or change the configuration settings of your computer See Chapter 7 Using the Setup Utility program on page 67 for detailed information Your computer system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update the POST the BIOS and the Setup Utility program by starting your computer with a system program update disc or running a special update program from your operating system Lenovo might make changes and enhancements to the POST and BIOS When updates are released they are available as downloadable files on the Lenovo Web site at http www lenovo com support Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files For most models you can download either an update program to create a system program update disc or an update program that can be run from the operating system Updating flashing the BIOS from a disc This section provides instructions on how to update flash the BIOS from a disc Note You can download a self starting bootable disc image known as an ISO image with the system program updates to create a system program update disc Go to http www lenovo com support To update flash the BIOS from a disc do the following 1 Turn off your computer 2 Repeated
99. ich inbound and outbound connections are authorized If your computer is preintalled with a firewall program it helps protect against computer Internet security threats unauthorized access intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help system of your firewall program The Windows operating system preinstalled on your computer provides the Windows Firewall For details on using the Windows Firewall refer to Help and Support on page 103 Protecting data against viruses Your computer is preinstalled with an antivirus program to help you guard against detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates Note Virus definition files must be kept up to date to guard against new viruses For more information about how to use your antivirus software refer to the help system of your antivirus software Chapter 4 Security 27 28 ThinkStation User Guide Chapter 5 Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer Handling static sensitive devices Do not open the static protective package containing the new part until the defective part has been removed from the computer and you a
100. ided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www lenovo com recycling japan Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed on the system board of your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you want to replace it with a new one contact your place of purchase or ask for a repair service provided by Lenovo If you have replaced it by yourself and want to dispose of the disused lithium battery insulate it with vinyl tape contact your place of purchase and follow their instructions If you use a Lenovo computer at home and need to dispose of a lithium battery you must comply with local ordinances and regulations Recycling information for Brazil Declara es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do pr
101. ies and accessing user manuals To access the Windows Help and Support information system click Start gt Help and Support Safety and Warranty The ThinkStation Safety and Warranty Guide that is provided with your computer contains information on safety setup warranty and notices Read and understand all safety information before using this product Lenovo Web site http www lenovo com support The Lenovo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following e Shop for desktop and notebook computers monitors projectors upgrades and accessories for your computer and special offers e Purchase additional services such as support for hardware operating systems application programs network setup and configuration and custom installations e Purchase upgrades and extended hardware repair services e Download the latest device drivers and software updates for your computer model e Access the online manuals for your products e Access the Lenovo Limited Warranty e Access troubleshooting and support information for your computer model and other supported products e Find the service and support phone numbers for your country or region e Find a Service Provider located near you Copyright Lenovo 2012 103 Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com sup
102. ine position e If the USB device is a printer make sure paper is loaded correctly e Make sure any device drivers or other software supplied with the USB device is correctly installed Refer to the documentation for the USB device e Reset the device by detaching and reattaching the USB connector If these actions do not correct the problem run the diagnostic programs to test the USB connector see Lenovo Solution Center on page 101 for instructions If the USB device came with its own diagnostics run those diagnostics against the USB device If you need technical assistance see Chapter 12 Getting information help and service on page 103 Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system It also can be downloaded from http www lenovo com diagnose e f you are using the Windows Vista or Windows XP operating system go to http www lenovo com diagnose for the latest information on diagnostics for your computer To run the Lenovo Solution Center program on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt System Health and
103. ing 1 Click Start gt Control Panel 2 Click Hardware and Sound 3 Click Devices and Printers 4 Double click USB Enhanced Performance Keyboard The USB Enhanced Performance Keyboard Customization program starts If these actions do not correct the problem have the computer and keyboard serviced See Chapter 12 Getting information help and service on page 103 for details The mouse or pointing device does not work Symptom The mouse or pointing device does not work Actions e Verify that the mouse or pointing device cable is securely attached to the correct connector on the computer Depending on the type of mouse you have the mouse cable will connect to either the mouse serial or USB connector Some keyboards have integrated USB connectors that can be used for a USB mouse or pointing device e Verify that the device drivers for the mouse or pointing device are installed correctly 92 ThinkStation User Guide e If you are using a USB keyboard or mouse verify that the USB connectors are enabled in the BIOS settings See Enabling or disabling a device on page 69 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 The pointer on the screen does not move smoothly with the mouse Symptom The pointer on the screen does not
104. ing recovery media 59 memory module installing replacing 34 system board 34 memory speed 107 Microphone connector 9 mouse connector 9 mouse replacing 55 N notices 109 O operations backup and recovery 60 optical drive replacing 37 optical mouse cleaning 83 P parts replacement completing 56 password Administrator 68 considerations 68 Power On Password 68 setting changing deleting 68 passwords erasing 69 lost or forgotten 69 passwords using 67 PCI card 32 installing replacing 32 slots 32 physical specifications 4 power features 3 power on self test POST 79 Power On Password 68 120 ThinkStation User Guide programs updating system 79 purchasing additional services 105 R rear connectors 8 rear fan assembly replacing 46 recovering from a POST BIOS update failure 80 software 59 recovery boot block 80 operations backup and 60 problems solving 64 recovery media creating and using 59 removing computer cover 30 replacing battery 42 card reader 40 hard disk drive 48 hard disk drive enablement module 52 heat sink and fan assembly 43 Rescue and Recovery 59 workspace Rescue and Recovery 61 Rescue and Recovery workspace 61 resources information 103 S safety v safety information 103 security cable lock 26 enabling or disabling 69 features 3 selecting startup device 69 temporary startup device 70 serial port 9 service and help 104 customer support center 104 gettin
105. ing the Setup Utility program To start the Setup Utility program do the following 1 Make sure your computer is turned off 2 Repeatedly press and release the F1 key when turning on the computer When you hear multiple beeps or see a logo screen release the F1 key Note If a Power On Password or an Administrator Password has been set the Setup Utility program menu will not be displayed until you type the correct password For more information see Using passwords on page 67 When the POST detects that the hard disk drive has been removed from your computer or the memory module size has decreased an error message will be displayed when you start the computer and you will be prompted to do one of the following e Press F1 to enter the Setup Utility program Note After you enter the Setup Utility program select Save Changes and Exit at the bottom of the screen The error message will not be displayed again e Press F2 to bypass the error message and log in to the operating system Viewing and changing settings The Setup Utility program menu lists various items about the system configuration To view or change settings start the Setup Utility program See Starting the Setup Utility program on page 67 Then follow the instructions on the screen You can use either the keyboard or the mouse to navigate through BIOS menu choices The keys used to perform various tasks are displayed at the bottom of each screen Using
106. ing the computer cover on page 30 3 Lay the computer on its side for easier access to the system board 4 Locate the memory slots See Locating parts on the system board on page 10 5 Remove any parts that might prevent your access to the memory slots Depending on your computer model you might need to remove the PCI Express x16 graphics card for easier access to the memory slots See Installing or replacing a PCI card on page 32 6 For some computer models you might need to remove the memory fan duct to get access to the memory slots To remove the memory fan duct disconnect the memory fan cable from the system board See Locating parts on the system board on page 10 7 Pull the fan duct tab outward and pivot the fan duct and then disengage the rear of the fan duct Note Not all computer models have the memory fan duct Figure 14 Removing the memory fan duct 8 Depending on whether you are installing or replacing a memory module do one of the following Chapter 5 Installing or replacing hardware 35 e f you are replacing an old memory module open the retaining clips and gently pull the memory module out of the memory slot Figure 15 Removing a memory module e If you are installing a memory module open the retaining clips of the memory slot into which you want to install the memory module Figure 16 Opening the retaining clips 36 ThinkStation User
107. inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Power cords and power adapters Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HOSVV F 3G 0 75 mm2 or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that t
108. ipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http Awww lenovo com lenovo environment Recycling information Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products For information on recycling Lenovo products go to http www lenovo com recycling Baie Bc ke CBA LT ABBE LISELS OAMUG 4 DIVIIDWT REDS SRM a ay ar tras DAIk BRAD pit ee ts LU RRR Whitt HET SRS H Sit KARRO HH 7 SR AIEE
109. ipment always follow basic safety precautions such as e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e Use caution when installing or modifying telephone lines e Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning e Do not use the telephone to report a gas leak in the vicinity of the leak viii ThinkStation User Guide Laser compliance statement A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following e Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device e Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure nancen Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Power supply statement Never remove the cover on
110. it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product s
111. ks when you turn on the computer but goes blank when you start some application programs on page 94 e The image appears to be flickering on page 94 e The image is discolored on page 95 Wrong characters appear on the screen Symptom Wrong characters appear on the screen Action Have the computer serviced For details see Chapter 12 Getting information help and service on page 103 Chapter 11 Troubleshooting and diagnostics 93 The monitor works when you turn on the computer but goes blank after some period of computer inactivity Symptom The monitor works when you turn on the computer but goes blank after some period of computer inactivity Action The computer is probably set for energy savings with the power management feature If the power management feature is enabled disabling it or changing the settings might solve the problem If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 The monitor works when you turn on the computer but goes blank when you start some application programs Symptom The monitor works when you turn on the computer but goes blank when you start some application programs Actions e Make sure the monitor signal cable is securely connected to the monitor and the monitor connector on th
112. l cable connections to and from the speakers e Use the DVD menu for the video to select a different audio track If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 Playback is very slow or choppy Symptom Playback is very slow or choppy Actions e Disable any background programs such as AntiVirus or Desktop Themes e Ensure that video resolution is set to less than 1152 x 864 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 Invalid disc or no disc found message Symptom Invalid disc or no disc found message Actions e Ensure that a DVD disc is in the drive with the shiny side of the disc facing down e Ensure that video resolution is set to less than 1152 x 864 e On computers that have a CD ROM or CD RW drive in addition to a DVD ROM drive make sure that the DVD disc is in the drive labeled DVD 90 ThinkStation User Guide If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help
113. lenovo ThinkStation User Guide i unt Me il Note Before using this information and the product it supports be sure to read and understand the Important safety information on page v and Appendix B Notices on page 109 First Edition April 2012 Copyright Lenovo 2012 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Important safety information Service and upgrades Static electricity prevention Power cords and power adapters Extension cords and related devices Plugs and outlets External devices sy Heat and product ventilation Operating environment Modem safety information Laser compliance statement Power supply statement Cleaning and maintenance Chapter 1 Product overview Features Specifications Software overview sh ok 6 Software provided by eer A Adobe Reader Antivirus software Locations Locating connectors Enos and indicators on the front of your computer Locating connectors on the rear of your computer eal she oy Sac eh og Locating components Locating parts on the system Bead Locating internal drives Machine type and model label Chapter 2 Using your computer Frequently asked questions Using the keyboard i Using Windows shortcut
114. license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section provides instructions on how to create recovery media Note On the Windows 7 operating system you can create recovery media using discs or external USB storage devices Copyright Lenovo 2012 59 To create recovery media on the Windows 7 operating system click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Using recovery media This section provides instructions on how to use recovery media On the Windows 7 operating system you can use recovery media to restore the contents of the hard disk drive to the factory default state Also you can use recovery media to put the computer in an operational state after all other methods of hard disk drive recovery have failed Attention When you use recovery media to restore the contents of the hard disk to the factory default state all the files currently on the hard disk drive will be deleted and replaced by the factory default files To use recovery media on the Windows 7 operating system do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the optical drive 2 Repeatedly press and release the F12 key
115. llow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Note After restoring your hard disk drive to the factory default state you might have to reinstall device drivers for some devices See Reinstalling device drivers on page 64 Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium To create a rescue medium on the Windows 7 operating system do the following 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc a USB hard disk drive or a secondary internal hard disk drive 5 Click
116. ly press and release the F12 key when turning on the computer When the Startup Device Menu window opens release the F12 key 3 From the Startup Device Menu window select the desired optical drive as the startup device Then insert the disc into this optical drive and press Enter The update begins 4 When prompted to change the serial number it is suggested that you do not make this change by pressing N However if you do want to change the serial number press Y then type in the serial number and press Enter 5 When prompted to change the machine type and model it is suggested that you do not make this change by pressing N However if you do want to change the machine type and model press Y then type in the machine type and model and press Enter 6 Follow the instructions on the screen to complete the update After the update is completed remove the disc from the optical drive Copyright Lenovo 2012 79 Updating flashing the BIOS from your operating system Note Because Lenovo makes constant improvements to its Web sites the Web page contents are subject to change without notice including the contents referenced in the following procedure To update flash the BIOS from your operating system do the following 1 Go to http www lenovo com support 2 Do the following to locate the downloadable files for your machine type a Inthe Enter a product number field type your machine type and click Go b Click Downl
117. m Copyright Lenovo 2012 23 Figure 7 Locking the computer cover Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed 24 ThinkStation User Guide Figure 8 Installing a padlock Chapter 4 Security 25 Attaching an integrated cable lock An integrated cable lock sometimes referred to as the Kensington lock can be used to secure your computer to a desk table or other non permanent fixture The cable lock attaches to the integrated cable lock slot at the rear of your computer and is operated with a key The cable lock also locks the buttons used to open the computer cover This is the same type of lock used with many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensington at http www lenovo com support S LO Figure 9 Integrated cable lock Using passwords You can set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer BIOS passwords You can use the BIOS Setup Utility program to set passwords to prevent unauthorized access to your computer and data The following types of passwords are available e Power On Password When a Power On Password is set you
118. memory Symptom Insufficient memory In general the more memory that is installed the better the Windows operating system runs Action Install additional memory For information about purchasing memory see Chapter 12 Getting information help and service on page 103 For step by step instructions on installing memory see Installing or replacing a memory module on page 34 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 Printer problems Symptom The printer does not work Actions Verify that 1 The printer is turned on and is online 2 Paper is loaded correctly 3 The printer signal cable is securely connected to the correct parallel serial or USB connector on the computer Note Non IEEE approved printer signal cables might cause unpredictable problems 1 Any device drivers and other software that came with the printer are correctly installed 2 You have assigned the printer port correctly in your operating system application program or BIOS settings For more information about BIOS settings see Chapter 7 Using the Setup Utility program on page 67 If the problem persists run the tests described in the documentation that comes with your printer If you cannot correct the problem have the computer serviced See
119. mputer Repeatedly press and release the F12 key when turning on the computer When the Startup Device Menu window displays release the F12 key Select the desired startup device and press Enter The computer will start up from the device you selected Note Selecting a startup device from the Please select boot device window does not permanently change the startup sequence Selecting or changing the startup device sequence To 1 2 3 view or permanently change the configured startup device sequence do the following Start the Setup Utility program See Starting the Setup Utility program on page 67 From the Setup Utility program main menu select Startup Select the devices for the Primary Startup Sequence the Automatic Startup Sequence the Error Startup Sequence and Manufacturing Boot Sequence Read the information displayed on the right side of the screen Press F10 to save changes and exit the Setup Utility program See Exiting the Setup Utility program on page 71 Enabling ErP compliance mode and Deep Sx You can enable the ErP compliance mode and Deep Sx through the Devices menu in the Setup Utility program to reduce the consumption of electricity when your computer is in standby or off mode To 1 o A O N enable ErP compliance mode and Deep Sx in the Setup Utility program do the following Start the Setup Utility program See Starting the Setup Utility program on page 67 From the
120. n area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if changes were made to the files since your last backup operation You can also rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default state The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default state If you have multiple partitions on your hard disk drive you have the option to restore the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates indepen
121. n fully remove screw and then fully remove screw b Partially remove screw then fully remove screw and then fully remove screw H Note Carefully remove the four screws from the system board to avoid any possible damage to the system board The four screws cannot be removed from the heat sink and fan assembly n a n a i E z a ee tea Figure 28 Removing the heat sink and fan assembly 7 Lift the failing heat sink and fan assembly off the system board Notes a You might have to gently twist the heat sink and fan assembly to free it from the microprocessor b Do not touch the thermal grease while handling the heat sink and fan assembly 8 Position the two
122. n in the Windows Control Panel Adjusting audio Sound is an important part of the computer experience Your computer has a digital audio controller built into the system board Some models also have a high performance audio adapter installed in one of the PCI card slots About your computer audio If a factory installed high performance audio adapter is installed in your computer the system board audio connectors on the rear of the computer are typically disabled use the connectors provided on the audio adapter Each audio solution provides at least three audio connectors audio line in connector audio line out connector and Microphone connector The audio adapter provides you with the ability to record and play back sound and music as well as to enjoy sound with multimedia applications and work with speech recognition software Optionally you can connect a set of powered stereo speakers to the audio line out connector to enjoy better sound with multimedia applications 16 ThinkStation User Guide Setting the volume from the desktop The desktop volume control is accessible through the volume icon in the taskbar which is located at the bottom right corner of the Windows desktop Click the volume icon and move the slider up or down to control the volume or click the Mute icon to turn the audio off If the volume icon is not in the taskbar see Adding the volume icon to the taskbar on page 17 Adding the volume icon to the
123. nd fault tolerance Ensure that one of the following hard disk drive enablement modules is installed in your computer e f zero to four SATA hard disk drives or solid state drives are installed no hard disk drive enablement module is needed Copyright Lenovo 2012 73 e lf five SATA hard disk drives or solid state drives are installed the SATA hard disk drive enablement module one to five hard disk drives is required e f any SAS hard disk drives are installed the SAS hard disk drive enablement module one to five hard disk drives is required For more information about the hard disk drive enablement module refer to Installing or replacing a hard disk drive enablement module on page 52 Configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility This section describes the information about configuring SATA or SAS RAID functionality with the Intel RSTe configuration utility Note The Intel RSTe configuration utility assumes that your computer is installed with more than one hard disk drive Therefore if only one hard disk drive is installed in your computer the following information does not apply This section provides information about the following topics e Entering the Intel RSTe configuration utility on page 74 e Creating RAID volumes using the Intel RSTe configuration utility on page 74 e Deleting RAID volumes using the Intel RSTe configuration utility on page 75 e
124. nect the external cables and power cords to the computer See Locating connectors on the rear of your computer on page 8 To update your configuration refer to Chapter 7 Using the Setup Utility program on page 67 Note In most areas of the world Lenovo requires the return of the defective Customer Replaceable Unit CRU Information about this will come with the CRU or will come a few days after the CRU arrives 56 ThinkStation User Guide Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at http www lenovo com support Installation instructions are provided in readme files with the device driver files Chapter 5 Installing or replacing hardware 57 58 ThinkStation User Guide Chapter 6 Recovery information This chapter provides information about the recovery solutions provided by Lenovo This chapter contains the following topics e Creating and using recovery media e Performing backup and recovery operations e Using the Rescue and Recovery workspace e Creating and using a rescue medium e Installing or reinstalling device drivers e Solving recovery problems Notes 1 The recovery information in this chapter only applies to the computers that have the Rescue and Recovery program or the Product Recovery program installed If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed it indicates that you need to install
125. nformation on page v This section provides instructions on how to install or replace a memory module CAUTION 34 ThinkStation User Guide Turn off the computer and wait three to five minutes to let the computer cool before installing or replacing a memory module Your computer has 16 slots for installing or replacing DDR3 ECC UDIMMs or DDR3 ECC RDIMMs When installing or replacing a memory module use the following guidelines Use either DDR3 ECC UDIMMs or DDR3 ECC RDIMMs for your computer Do not install both the UDIMMs and RDIMMs into the same computer Use 2 GB 4 GB or 8 GB UDIMMs in any combination up to a maximum of 128 GB Use 2 GB 4 GB 8 GB 16 GB or 32 GB DDR3 RDIMMs in any combination up to a maximum of 512 GB Always install DIMMs in the numerical order printed on the system board DIMM1 DIMM2 DIMM3 and so on Install memory modules into the blue color memory slots first See Locating parts on the system board on page 10 If your computer has only one microprocessor installed be sure to install memory modules only in the memory slots adjacent to that microprocessor If your computer has two microprocessors installed install equal numbers of memory modules in both sets of microprocessor DIMM slots for maximum performance To install or replace a memory module do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Remov
126. ng a hardware problem and deciding what action is necessary to fix the problem e Hardware repair If the problem is caused by hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering Change management There might be changes that are required after a product has been sold Lenovo or your reseller will make selected Engineering Changes ECs that apply to your hardware available These items are not covered by the warranty e Replacement or use of parts not manufactured for or by Lenovo or non warranted Lenovo parts e Identification of software problem sources e Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers 104 ThinkStation User Guide e Installation and maintenance of network operating systems NOS e Installation and maintenance of application programs Refer to the ThinkStation Safety and Warranty Guide that comes with your computer for information about your warranty type and duration You must retain your proof of purchase to obtain warranty service For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the ThinkStation Safety and Warranty Guide that comes with your computer Note Phone numbers are subject to change without notice If the number for your country or region is not provided contact your Lenovo reseller or L
127. nt to set an Administrator Password When an Administrator Password is set you are prompted to type a valid password each time you try to access the Setup Utility program The Setup Utility program cannot be accessed until a valid password is typed in If both the Power On Password and Administrator Password are set you can type either password However you must use your Administrator Password to change any configuration settings Hard Disk Password Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive When a Hard Disk Password is set you are prompted to type a valid password each time you try to access the hard disk drive Notes e After you set a Hard Disk Password your data on the hard disk drive is protected even if the hard disk drive is removed from one computer and installed in another e Ifthe Hard Disk Password is forgotten there is no way to reset the password or recover data from the hard disk drive Setting changing and deleting a password To set change or delete a password do the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 67 2 From the Setup Utility program main menu select Security 3 Depending on the password type select Set Power On Password Set Administrator Password or Hard Disk Password 4 Follow the instructions on the right side of the screen to set change or delete a password 68 ThinkStation
128. ntrol is set to the On position and the speaker power cable is connected to a properly grounded functional ac electrical outlet e f your external speakers have a volume control verify that the volume control is not set too low e Double click the speaker icon in the Windows notification area A master volume control window opens Verify that the Mute settings are not checked and none of the volume settings is set too low e Verify that your external speakers and headphones if used are connected to the correct audio connector on the computer Most speaker cables are color coded to match the connector Note When external speaker or headphone cables are attached to the audio connector the internal speaker if present is disabled In most cases if an audio adapter is installed in one of the expansion slots the audio function built into the system board is disabled use the audio jacks on the adapter e Make sure that the program you are running is designed for use in the Microsoft Windows operating system If the program is designed to run in DOS the program does not use the Windows sound feature and must be configured to use SoundBlaster Pro or SoundBlaster emulation e Verify that the audio device drivers are correctly installed See Microsoft Windows help system for more information Chapter 11 Troubleshooting and diagnostics 87 If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center
129. o Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 CD problems Select your symptom from the following list e An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive on page 88 e A CD or DVD does not work on page 89 e Unable to use a startable bootable recovery medium such as the Product Recovery CD to start your computer on page 89 An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Symptom An audio disc or AutoPlay enabled disc does not automatically play when it is inserted into a CD drive Actions e If you have multiple CD or DVD drives installed or a combination of CD and DVD drives try inserting the disc into the other drive In some cases only one of the drives is connected to the audio subsystem 88 ThinkStation User Guide e If you are using the Windows 7 operating system follow the action for A CD or DVD does not work on page 89 If this does not correct the problem follow the action for A CD or DVD does not work on page 89 A CD or DVD does not work Symptom A CD or DVD does not work Actions e Verify that the disc is inserted correctly with its label up e Make sure that the disc you are using is clean To remove dust or fingerprints wipe the disc clean with a soft
130. o and using them might cause unexpected problems Obtain updated device drivers from Lenovo See Getting the latest device drivers for your computer on page 81 for more information To access the Microsoft Windows Update site do the following 1 Go to http windowsupdate microsoft com 2 Follow the instructions on the screen Using System Update The System Update program helps you keep the software on your computer up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages Copyright Lenovo 2012 81 can contain applications device drivers BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended and optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on most Lenovo computers and is ready to run The only pre
131. o the computer and attached devices e Verify that when the computer is on the fan grill is not blocked there is air flow around the grill and the fans are working If airflow is blocked or the fans are not working the computer might overheat If these actions do not correct the problem run the diagnostic programs see Lenovo Solution Center on page 101 for instructions If you need technical assistance see Chapter 12 Getting information help and service on page 103 Keyboard mouse or pointing device problems Select your symptom from the following list e All or some keys on the keyboard do not work on page 92 e The mouse or pointing device does not work on page 92 e The pointer on the screen does not move smoothly with the mouse on page 93 e The wireless keyboard does not work on page 93 All or some keys on the keyboard do not work Symptom All or some keys on the keyboard do not work Actions e Verify that the keyboard cable is securely connected to the correct connector on the computer e If you are using an Enhanced Performance USB keyboard and one or more of the Rapid Access buttons are the only keys that are not working these buttons might have been disabled or have not been assigned to a function Use the help system in the Enhanced Performance Customization Keyboard program to help diagnose problems with the Rapid Access buttons e On the Windows 7 operating system do the follow
132. oads and drivers c Select BIOS from the Refine results drop down list box to easily locate all the BIOS related links d Click the BIOS update link 3 Click the TXT file that contains the instructions for updating flashing the BIOS from your operating system 4 Print these instructions This is very important because these instructions will not be displayed on the screen after the download begins 5 Follow the printed instructions to download extract and install the update Recovering from a POST BIOS update failure If the power to your computer is interrupted while the POST and BIOS is being updated your computer might not restart correctly If this happens perform the following procedure to recover from the POST and BIOS update failure This procedure is commonly called Boot block Recovery 1 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the Clear CMOS Recovery jumper on the system board See Locating parts on the system board on page 10 4 Remove any cables that impede access to the Clear CMOS Recovery jumper 5 Move the jumper from the standard position pin 1 and pin 2 to the maintenance position pin 2 and pin 3 6 Reconnect any cables that were disconnected
133. oduto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan a w zi E 116 ThinkStation User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may al
134. onnector Microphone connector PS 2 keyboard connector PS 2 mouse connector Serial port USB 2 0 connector USB 3 0 connector Description Used to attach a microphone to your computer when you want to record sound or if you use speech recognition software Used to attach a keyboard that uses a PS 2 keyboard connector Used to attach a mouse a trackball or other pointing devices that use a PS 2 mouse connector Used to attach an external modem a serial printer or other devices that use a 9 pin serial port Used to attach a device that requires a USB connector such as a USB keyboard a USB mouse a USB scanner or a USB printer If you have more than eight USB 2 0 devices or more than two USB 3 0 devices you can purchase a USB 2 0 or USB 3 0 hub which you can use to connect additional USB devices Locating components Figure 3 Component locations on page 9 shows the locations of the various components in your computer To remove the computer cover see Removing the computer cover on page 30 Figure 3 Component locations Chapter 1 Product overview 9 Ef Heat sink and fan assembly with microprocessor Hard disk drives 5 underneath E Internal speaker EJ Optical drive E Card reader H Front audio and USB assembly i Front bezel E Hard disk drive fan assembly EJ PC card retainer EQ Memory module s Rear fan assembly E Power supply assembly Locating p
135. or for the necessary settings If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Symptom If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Actions e Use Category 5 wiring and make sure that the network cable is securely connected e Connect to a 1000 BASE T hub switch not 1000 BASE X If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Symptom If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Actions e Try another cable e Make sure that the link partner is set to auto negotiate e Make sure that the switch is 802 3ab compliant gigabit over copper Option problems Use this information to diagnose problems with Lenovo hardware options that do not have their own troubleshooting information Select your symptom from the following list 96 ThinkStation User Guide e An option that was just installed does not work on page 97 e An option that previously worked does not work now on page 97 An option that was just installed does not work Symptom An option that was just installed does not work Action Verify that e The option is designed for your computer e You followed the installation instructions supplied with the option
136. ormation Recycling information for Brazil Battery recycling information for Taiwan Battery recycling information for the European Union ee og Index 111 111 113 115 115 115 116 116 117 119 iv ThinkStation User Guide Important safety information CAUTION Before using this manual be sure to read and understand all the related safety information for this product Refer to the information in this section and the safety information in the ThinkStation Safety and Warranty Guide that you received with this product Reading and understanding this safety information reduces the risk of personal injury and damage to your product If you no longer have a copy of the ThinkStation Safety and Warranty Guide you can obtain a Portable Document Format PDF version from the Lenovo Support Web site at http www lenovo com support The Lenovo Support Web site also provides the ThinkStation Safety and Warranty Guide and this ThinkStation User Guide in additional languages Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or
137. ot occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 FE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme
138. ou will have to purchase either electrical plug adapters or new power cords You can order power cords directly from Lenovo For power cord information and part numbers go to http www lenovo com powercordnotice Chapter 3 You and your computer 21 22 ThinkStation User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use Security features The following security features are available on your computer e Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset management and computer theft recovery solution The software detects if changes have been made on the computer such as hardware software or the computer call in location Note You might have to purchase a subscription to activate the Computrace Agent software e Cover presence switch also called intrusion switch only available on some models The cover presence switch prevents your computer from logging in to the operating system when the computer cover is not properly installed or closed To enable the cover presence switch connector on the system board to the following 1 Start the Setup Utility program See Starting the Setup Utility program on page 67 2 Set the Administrator Password See Setting changing and deleting a password on page 68 3 From the Security submenu select Chassis Intrusion Detection gt Enabled The cover pre
139. pecifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2012 109 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo The
140. port This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Help and service This section contains information about obtaining help and service Using the documentation and diagnostic programs If you experience a problem with your computer see Chapter 11 Troubleshooting and diagnostics on page 85 For information on additional resources to help you troubleshoot your computer problem see Information resources on page 103 If you suspect a software problem see the documentation that comes with the operating system or software program including readme files and online help Most computers come with a set of diagnostic programs that help you identify hardware problems For instructions on using the diagnostic programs see Lenovo Solution Center on page 101 You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at http www lenovo com support Calling for service During the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained service personnel are available to assist you with determini
141. r computer is 10 C 35 C 60 F 95 F with humidity ranging between 10 and 80 If your computer is stored or transported in temperatures less than 10 C 50 F allow the cold computer to rise slowly to an optimal operating temperature of 10 C 35 C 50 F 95 F before use This process could take two hours in extreme conditions Failure to allow your computer to rise to an optimal operating temperature before use could result in irreparable damage to your computer If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio high powered speakers air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Modem safety information CAUTION To reduce the risk of fire use only No 26 AWG or larger for example No 24 AWG telecommunication line cord listed by Underwriters Laboratories UL or certified by the Canadian Standards Association CSA To reduce the risk of fire electrical shock or injury when using telephone equ
142. re intended to guide you through a quick setup of basic RAID functions with the LSI MegaRAID SAS adapter For advanced setup and configuration Chapter 8 Configuring RAID 75 using this adapter refer to the complete MegaRAID SAS Software User Guide that is available at http support lenovo com en_US guides and manuals detail page DocID UM007543 This section provides information about the following topics Installing SATA or SAS hard disk drives on page 76 Entering the LSI MegaRAID BIOS configuration utility on page 77 Creating RAID volumes using the LSI MegaRAID BIOS configuration utility on page 77 Deleting RAID volumes using the LSI MegaRAID BIOS configuration utility on page 78 Setting the hot spare hard disk drive on page 78 Installing SATA or SAS hard disk drives Ensure that your computer has the minimum number of SATA or SAS hard disk drives installed for the following supported levels of RAID RAID Level 0 Striped disk array A RAID Level 0 hard disk drive group consisting of at least one hard disk drive Supported strip size 8 KB to 1 MB Better performance without fault tolerance RAID Level 00 Spanned hard disk drive group with a series of RAID 0 hard disk drive groups A RAID Level 00 hard disk drive group consisting of two or four hard disk drives Supported strip size 8 KB to 1 MB Better performance without fault tolerance RAID Level 1 Mirrored disk array A
143. re ready to install the new part Static electricity although harmless to you can seriously damage computer components and parts When you handle parts and other computer components take these precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle parts and other computer components carefully Handle PCI cards memory modules system boards and microprocessors by the edges Never touch any exposed circuitry e Prevent others from touching the parts and other computer components e Before you replace a new part touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body e When possible remove the new part from the static protective packaging and install it directly in the computer without setting the part down When this is not possible place the static protective package that the part came in on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Installing or replacing hardware This section provides instructions on how to install or replace hardware for your computer You can expand the capabilities of your computer and maintain your computer by installing or replacing hardware Attention Do not open your
144. replacement go to Completing the parts replacement on page 56 Completing the parts replacement After completing the installation or replacement for all parts you need to reinstall the computer cover and reconnect cables Depending on the parts you installed or replaced you might need to confirm the updated information in the Setup Utility program Refer to Chapter 7 Using the Setup Utility program on page 67 To reinstall the computer cover and reconnect cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer See Locating components on page 9 for the locations of various components in your computer 2 If you have removed the front bezel reinstall it 3 Ensure that the cables are routed correctly before reinstalling the computer cover Keep cables clear of 8 the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover Align the cover with the chassis and then close the cover to engage the cover latch Use the keys attached at the rear of your computer to lock the keylock that is built into the computer cover If there is a padlock available lock the computer cover See Locking the computer cover on page 23 If there is an integrated cable lock available lock the computer See Attaching an integrated cable lock on page 26 Recon
145. requisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest to you If the System Update program came with your computer you can open it by completing the following procedure 1 Click Start gt Lenovo ThinkVantage Tools 2 Double click Update and Drivers If the System Update program is not currently installed on your computer you can download it from the Lenovo Support Web site at http www lenovo com support Cleaning and maintenance With appropriate care and maintenance your computer will serve you reliably The following topics offer information to help you keep your computer in top working order e Basics on page 82 e Cleaning your computer on page 83 Computer on page 83 Keyboard on page 83 Optical mouse on page 83 Display screen on page 83 e Good maintenance practices on page 84 Basics Here are some basic points about keeping your computer functioning properly e Keep your computer in a clean dry environment Make sure it rests on a flat steady surface e Do not place items on top of the monitor or cover any of the vents
146. ring the LSI MegaRAID BIOS configuration utility on page 77 Click the virtual hard disk drives you want to delete and then the Virtual Drive window is displayed Click Delete and then click Go Click Yes to save your changes Setting the hot spare hard disk drive This section provides instructions on how to set the hot spare hard disk drive To set the hot space hard disk drive do the following 1 Enter the LSI MegaRAID BIOS configuration utility See Entering the LSI MegaRAID BIOS configuration utility on page 77 Click the hard disk drive you want to set as the hot spare hard disk drive The Drive window is displayed Select Make Global HSP or Make Dedicated HSP and then click Go The main screen of the LSI MegaRAID BIOS configuration utility is displayed and the hard disk drive you selected is listed as a hot spare hard disk drive in the right pane 78 ThinkStation User Guide Chapter 9 Updating system programs This chapter provides information about updating the POST and BIOS and how to recover from a POST and BIOS update failure Using system programs System programs are the basic layer of software built into your computer System programs include the POST the BIOS and the Setup Utility program The POST is a set of tests and procedures that are performed each time you turn on your computer The BIOS is a layer of software that translates instructions from other layers of software into electr
147. rograms to help you work more easily and securely For more information see Software overview on page 5 Preinstalled operating system Your computer is preinstalled with the Microsoft Windows 7 operating system Chapter 1 Product overview 3 Operating system s certified or tested for compatibility varies by model type e Red Hat Enterprise Linux e Microsoft Windows XP Professional SP 3 Specifications This section lists the physical specifications for your computer Dimensions Width 210 mm 8 3 inches Height 485 mm 19 1 inches floor to top of handle Depth 602 mm 23 7 inches Weight Maximum configuration as shipped 22 5 kg 49 6 Ibs Environment e Air temperature Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 60 C 40 F to 140 F in original shipping package Storage 10 C to 60 C 14 F to 140 F without package Note The allowable upper temperature limit decreases by 1 C 1 8 F for every 300 m 1000 ft above sea level e Humidity Operating 10 to 80 non condensing 10 per hour Storage 10 to 90 non condensing 10 per hour e Altitude Supported altitude unpressurized 50 to 10 OOOft 15 2 to 3 048 m Electrical input e Input voltage Low range Minimum 100 V ac Maximum 127 V ac Input frequency range 50 to 60 Hz High range Minimum 200 V ac Maximum 240 V ac Input frequency range 50 to 60 Hz 1 The operating system s list
148. s A 59905 5530999 esses lt iP 7 A Paa eee Honra Seeseesagsseeecconseeeeeoees porren h aoaaa asss annanassae EE ry seeeesages 08 Figure 23 Removing the card reader 7 Install the card reader retainer on the side of the new card reader Figure 24 Installing the card reader retainer Chapter 5 Installing or replacing hardware 41 8 Slide the card reader with retainer into the card reader drive bay until it snaps into position sees iH aano He a 25685 Oey 9i OAA nr pen seeaseseseesseessccccccasece oraa sesessseeseseseesecesee 3 3348 Figure 25 Installing the card reader 9 Reconnect the card reader cable to the system board See Locating parts on the system board on page 10 10 Reinstall the front bezel See Removing and reinstalling the front bezel on page 31 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v Your computer has a special type of memory that maintains the date time and settings for built in features such as parallel port assignments configuration A battery keeps this information active when yo
149. s list 4 When prompted press Y to confirm the deletion of the selected RAID volume Resetting hard disk drives to non RAID This section provides instructions on how to reset hard disk drives to non RAID To reset hard disk drives to non RAID do the following 1 Enter the Intel RSTe configuration utility See Entering the Intel RSTe configuration utility on page 74 2 Press the up and down arrow keys to select Reset Disks to Non RAID Press Enter to enter the RESET RAID DATA window 3 Use the up and down arrow keys and the space key to mark individual hard disk drive to be reset and then press Enter to complete the selection 4 When prompted press Y to confirm the reset action 5 If the hard disk drive you reset is part of a RAID volume the computer might detect that the RAID volume is degraded In this case you are prompted to select a hard disk drive to initiate a rebuild process 6 Select an available hard disk drive and then press Enter to initiate the rebuild process Note Press Esc to cancel a rebuild process and keep the RAID volume in the degraded status In the Main Menu window under DISK VOLUME INFORMATION you will see the status of the RAID volume is changed to Degraded Quick RAID setup using the LSI MegaRAID BIOS configuration utility Notes e The LSI MegaRAID SAS adapter and the LSI MegaRAID BIOS configuration utility are only available on some models e The following steps in this section a
150. sence switch connector on the system board is enabled When the cover presence switch detects that your computer cover is not properly installed or closed when you turn on the computer an error message will be displayed To bypass the error message and log in to the operating system do the following 1 Properly install or close your computer cover See Completing the parts replacement on page 56 2 Press F1 to enter the Setup Utility program Then press F10 to save and exit the Setup Utility program The error message will not be displayed again e Ability to enable and disable devices and USB connectors For more information see Enabling or disabling a device on page 69 e Startup sequence control For more information see Selecting or changing the startup device sequence on page 70 e Startup without keyboard or mouse Your computer is able to log in to the operating system without keyboard or mouse connected e Trusted Platform Module TPM Trusted Platform Module is a secure cryptoprocessor that can store cryptographic keys that protect information stored in your computer Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer A keylock J comes with this product built into the computer cover The keys H for the cover are attached to the rear of the machine For security store the keys in a secure place when you are not using the
151. so include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Appendix D WEEE and recycling information 117 118 ThinkStation User Guide Index A a rescue medium creating and using 62 Administrator password 68 antivirus software 6 audio line in connector 8 audio line out connector 8 audio subsystem 1 backup and recovery operations 60 basic troubleshooting 85 battery replacing 42 boot block recovery 80 C cable lock security 26 card reader replacing 40 changing password 68 startup device sequence 70 cleaning an optical mouse 83 CMOS clearing 69 components internal 9 computer cover removing 30 computer cover reinstalling 56 connector 8 connectors rear 8 connectors controls indicators front 6 considerations passwords 68 creating and using a rescue medium 62 creating and using recovery media 59 CRU completing the installation 56
152. sort feature dates do not sort in the correct order Symptom When using a sort feature dates do not sort in the correct order Action Some software developed before the year 2000 used only the last two digits of a year to sort dates always assuming the first two digits were 19 Consequently these programs sort dates out of order Check with your software manufacturer to see if any updates are available Many software manufacturers make updates available from the World Wide Web Software does not work as expected Symptom Software does not work as expected Actions e Most software programs have built in help systems that provide instructions for most tasks If you are having difficulty performing a specific task within a software program refer to the help system for that program Help systems are typically accessible from a menu or button in the program and frequently from the F1 key e If you are having difficulty with the Windows operating system or one of its components refer to the Windows help system It is accessible from the Windows Start menu e To determine if problems are caused by newly installed software verify that Your computer has the minimum memory requirements needed to use the software See the information supplied with the software to verify memory requirements If you just installed an adapter or memory you might have a memory address conflict The software is designed to operate on your computer
153. stalling Carefully connect and disconnect the equipment from the electrical outlet External devices Do not connect or disconnect any external device cables other than Universal Serial Bus USB while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices Heat and product ventilation Computers power adapters and many accessories can generate heat when turned on and when batteries are charging Always follow these basic precautions e Do not leave your computer power adapter or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging Your computer power adapter and many accessories produce some heat during normal operation Extended contact with the body could cause discomfort or potentially a skin burn e Do not charge the battery or operate your computer power adapter or accessories near flammable materials or in explosive environments e Ventilation slots fans and heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features Inspect your desktop computer for dust accumulation at least on
154. stem Health and Diagnostics SimpleTap SimpleTap ThinkVantage Rescue and Recovery Enhanced Backup and Restore Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance See Lenovo Solution Center on page 101 for detailed information Lenovo Welcome The Lenovo Welcome program introduces you to some innovative built in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Product Recovery The Product Recovery program enables you to restore the contents of the hard disk drive to the factory default settings SimpleTap The SimpleTap program provides you with a quick way to customize some basic computer settings such as muting the speakers adjusting the volume locking the computer operating system launching a program opening a Web page opening a file and so on You also can use the SimpleTap program to access the Lenovo App Shop from which you can download various applications and computer software To start the SimpleTap program in a quick way do any of the following Chapter 1 Product overview 5 e Click the red SimpleTap launch point on the desktop The red launch point is available on the desktop after you have launched the SimpleTap program
155. system not starting from the correct hard disk drive Actions e Ensure that all hard disk drive signal cables and power cables are connected correctly Refer to Installing or replacing a hard disk drive on page 48 e Ensure that the hard disk drive your computer starts from is listed as the first startup device in the Setup Utility program Refer to Selecting a startup device on page 69 e If you are using RAID ensure that you have configured the hard disk drives correctly Refer to Chapter 8 Configuring RAID on page 73 Note In rare cases the hard disk drive with the operating system might get corrupted or damaged In such cases you might need to replace the hard disk drive Refer to Installing or replacing a hard disk drive on page 48 Additionally you might need to recover the data on the hard disk drive or restore the hard disk drive to the factory default state Refer to Using the Rescue and Recovery workspace on page 61 for more information If these actions do not correct the problem run the diagnostic program Lenovo Solution Center See Lenovo Solution Center on page 101 If you need technical assistance see Chapter 12 Getting information help and service on page 103 Chapter 11 Troubleshooting and diagnostics 91 Intermittent problems Symptom A problem occurs only occasionally and is difficult to repeat Actions e Verify that all cables and cords are securely connected t
156. tall or replace internal drives for your computer Figure 5 Drive bay locations on page 12 shows the locations of the drive bays SESS SS SSS SSS SSS SS SS X N RRN NSR KN TESSEN Figure 5 Drive bay locations Optical drive bay 1 to 3 with optical drives installed on some models H Card reader drive bay EJ Hard disk drive bay 1 to 5 with hard disk drives installed 12 ThinkStation User Guide Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following is a sample of the machine type and model label Machine Type XXXX Model Number XXX Figure 6 Machine type and model label Chapter 1 Product overview 13 14 ThinkStation User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components Frequently asked questions The following are a few tips that will help you optimize the use of your computer Can I get my user guide in another language The user guide is available in various languages on the Lenovo Support Web site at http www lenovo com ThinkStationUserGuides Where are my recovery discs Lenovo provides a program that enables you to create recovery discs For details abo
157. tical drive Chapter 5 Installing or replacing hardware 39 8 Connect the signal cable and the power cable to the new optical drive Figure 22 Connecting the optical drive 9 Reinstall the front bezel See Removing and reinstalling the front bezel on page 31 What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Replacing the card reader Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or replace the card reader To replace the card reader do the following 1 oa A WwW PY 40 Remove all media from the drives and turn off all attached devices and the computer Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer Remove the computer cover See Removing the computer cover on page 30 Remove the front bezel See Removing and reinstalling the front bezel on page 31 Locate the card reader See Locating components on page 9 Disconnect the card reader cable from the system board See Locating parts on the system board on page 10 ThinkStation User Guide 6 Press the blue retaining clip J to remove the card reader out of the chassi
158. turn off all attached devices and the computer Disconnect all power cords from electrical outlets Disconnect the power cords Input Output cables and any other cables that are connected to the computer See Locating connectors controls and indicators on the front of your computer on page 6 and Locating connectors on the rear of your computer on page 8 Remove any locking device that secures the computer cover such as a padlock or an integrated cable lock See Locking the computer cover on page 23 and Attaching an integrated cable lock on page 26 Disengage the cover latch J and remove the cover Place the cover on a flat surface EE pore PE Figure 10 Removing the computer cover 30 ThinkStation User Guide Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to remove and reinstall the front bezel To remove and reinstall the front bezel do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Remove the front bezel by releasing the two plastic tabs on the left side and pivoting the front bezel outward Figure 11 Removing the front be
159. u turn off the computer The battery normally requires no charging or maintenance throughout its life however no battery lasts forever If the battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer 42 ThinkStation User Guide Refer to the Lithium battery notice in the ThinkStation Safety and Warranty Guide for information about replacing and disposing of the battery To replace the battery do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Locate the battery See Locating parts on the system board on page 10 4 Remove the old battery Figure 26 Removing the old battery 5 Install a new battery Figure 27 Installing a new battery 6 Reinstall the computer cover and connect the cables See Completing the parts replacement on page 56 Note When the computer is turned on for the first time after replacing the battery an error message might be displayed This is normal after replacing the battery 7 Turn on the computer and all attached devices 8 Use the Setup Utility program to set the date time and any passwords See Chapter 7 Using the Setup Utility program on page 67 What to do next
160. ut creating recovery discs see Creating recovery media on page 59 Additionally in case of a hard disk failure you can order Product Recovery discs from the Lenovo Customer Support Center For information about contacting the Customer Support Center see Chapter 12 Getting information help and service on page 103 Before using the Product Recovery discs refer to the documentation that comes with the discs Attention A Product Recovery disc package might contain multiple discs Make sure you have all of the discs ready before starting the recovery process During the recovery process you might be prompted to change discs Where can find help about the Windows operating system The Windows Help and Support information system provides you detailed information about using the Windows operating system to help you get the most of your computer To access the Windows Help and Support information system click Start gt Help and Support Using the keyboard Your computer comes with a standard keyboard The Microsoft Windows shortcut keys are provided on the standard keyboard This section provides information about the following topics e Using Windows shortcut keys on page 15 e Using the blue ThinkVantage button on page 16 Using Windows shortcut keys The standard keyboard provides three keys you can use with your Microsoft Windows operating system e The two Start menu keys are located beside the Alt key on
161. wer cord is correctly connected to the rear of the computer and to a working electrical outlet If your computer has a secondary power switch on the rear of the computer make sure that it is switched on The power indicator on the front of the computer is on The computer voltage matches the voltage available at the electrical outlet for your country or region The monitor screen is blank Verify that e The monitor signal cable is correctly connected to the monitor and to the appropriate monitor connector on the computer The monitor power cord is correctly connected to the monitor and to a working electrical outlet The monitor is turned on and the brightness and contrast controls are set correctly The computer voltage matches the voltage available at the electrical outlet for your country or region If your computer has two monitor connectors be sure to use the connector on the graphics card The keyboard does not work Verify that e The computer is turned on e The keyboard is securely connected to a USB connector on the computer e No keys are stuck The mouse does not work Verify that e The computer is turned on e The mouse is securely connected to a USB connector on the computer e The mouse is clean Refer to Optical mouse on page 83 for further information Copyright Lenovo 2012 85 symptom Co The operating system does not Verify that stan e The startup sequence includes the device wh
162. y gt System gt System Protection gt System Restore If this does not correct the problem continue with the next step 6 Run the diagnostic programs See Lenovo Solution Center on page 101 for more information e f the diagnostic programs detect a hardware failure contact the Lenovo Customer Support Center See Chapter 12 Getting information help and service on page 103 for more information e f you are unable to run the diagnostic programs contact the Lenovo Customer Support Center See Chapter 12 Getting information help and service on page 103 for more information e Ifthe diagnostic programs do not detect a hardware failure continue with the next step 7 Use an antivirus program to see if your computer has been infected by a virus If the program detects a virus remove the virus 8 If none of these actions solve the problem seek technical assistance See Chapter 12 Getting information help and service on page 103 for more information Troubleshooting Use the troubleshooting information to find solutions to problems that have definite symptoms If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software do the following before referring to the troubleshooting information 1 Remove the new hardware option or software If you must remove the computer cover to remove a hardware option make sure you review and follow the electrical
163. zel 4 To reinstall the front bezel align the three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis and then pivot the front bezel inwards until the two plastic tabs snaps into position on the left side What to do next e To work with another piece of hardware go to the appropriate section e To complete the installation or replacement go to Completing the parts replacement on page 56 Chapter 5 Installing or replacing hardware 31 Installing or replacing a PCI card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information on page v This section provides instructions on how to install or replace a PCI card Your computer has two standard PCI card slots two PCI Express x4 card slots and two PCI Express x16 graphics card slots To install or replace a PCI card do the following 1 Turn off the computer and disconnect all power cords from electrical outlets 2 Remove the computer cover See Removing the computer cover on page 30 3 Open the PCI card retainer by lifting the retainer and then pivoting it out Figure 12 Opening the PCI card retainer 4 Depending on whether you are installing or replacing a PCI card do one of the following e If you are installing a PCI card remove the appropriate metal card slot cover e If you are replacing an old PCI

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