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Tandberg Data 8171-LTO

1. TANDBERG DATA AA y AA AA Operations Setup Reports Tools gt Setup Wizard Assign Media gt Library gt Maintenance gt License Key m Import Media Inquiry String Memory dump System reset Lp Pass Thru FPI Password i Menu Timeout Event log gt Export Media a Barcode Scanner Library FW Upgrade lt Pass Thru mode Date and Time Add On IP addresses Audible Alarm E Load Drive Library SN Di Ly Slo Library FW gt iagnostics m UnLoad Drive E identify oader lt No of IE Slots p Partitions i Cycle Test No of Cleaning Slots gt Clean Drive gt Partitions Drive members gt Partition Mode Magazine members Partition Assignment Control Path Drives amp Magazines Status Drive Interface ID Total number of storage slots Control Path Total number of cartridges Auto Clean Barcode Reporting Mode Barcode Mode Auto Clean Drive Interface Type SCSI FC SAS ID gt Library Ee Inquiry String Network Enable FPI Passw Operator Password y Admin Password Basic Network Settings Menu Timeout Pass Thru Settings Barcode Scanner Notification Settings Date and Time SNMP Settings Audible Alarm gt Statistics gt Network ae
2. NOP amp 36 If your library includes tape drives with SAS interface connect SAS cables to the tape drives Attach one end of the SAS cable to the SAS port on each drive Attach the other end of the cable to the host Connect your Ethernet cable to the Ethernet port on the back of the library for remote access to the library via the remote management interface Push the cable until it snaps into place Connect the other end to a normal 10 100 BaseT Ethernet outlet Connect a power cord to the outlet on the power supply at the back of the library Power on the library by turning on the rear power switch Power up the host system Verify communication with all devices on the bus Configure your library using the commands on the front panel For configuration information please refer to Configuring the Library TANDBERG DATA Hardware Installation Connecting Fibre Channel Cables Use this procedure if you are installing a library that includes Fibre Channel tape drives Figure 25 StorageLibrary Cabling Fibre Channel interface 1 Connect the fibre cables to the tape drive 2 Attach one end of the fibre cable to the fibre port on each tape drive 3 Attach the other end of the cable to the host switch or hub YY The fibre cable c
3. Problem SCSI problems Solution Changed SCSI ID but the host server system does not recognize the new ID Make sure that all SCSI devices on the same bus have unique ID numbers If the SCSI bus is narrow 50 pin only SCSI IDs 0 through 7 are available Make sure that you reboot the library after changing the SCSI ID Reboot the host server system The tape drive does not respond on the SCSI bus to the host Verify that a SCSI terminator is attached to both the last and first SCSI device on the SCSI bus Verify that the SCSI cables are connected to the back of the library See Connecting SCSI Cables StorageLibrary T40 Series Installation and User Guide 97 Problem Solution SCSI problems Make sure that the correct host controller card is installed Verify that the SCSI cables are not damaged and that the total SCSI cable length does not exceed the maximum required length Verify that the drive SCSI IDs are set to unique SCSI IDs that are not used by any other SCSI device on the same bus Verify that the host application and the device drivers are installed with the most recent patches to support the tape drive Issue a system reset from the front panel or remote management Make sure the tape drive is properly inserted into the bay Power cycle the library If you use redundant power supplies remember to turn both switches OFF Reboot the host system when the library has complete
4. Specifications Tandberg Data StorageLibrary T40 Series follows the specifications described in this chapter Table 18 lists the library components available Table 18 Library Specification Summary Maximum Storage Slots Available StorageLibrary T40 T40 T80 40 slots 40 slots 77 slots 7120 114 slots Maximum Capacity LTO3 native compressed 16 32TB 16 32 TB 30 8 61 6 TB 45 6 91 2 TB Maximum Capacity LTO4 native compressed 32 64 TB 32 64 TB 61 6 123 2 TB 91 2 182 4 TB Maximum Drive Capacity 12 Maximum Number of Power Supplies Number of Physical Libraries Number of Logical Libraries Supported Drive Types and See Approved Drive Types Cartridges Library Robot LUN Control Connectivity Native drive interface Library Management Remote management web interface Front panel interface SNMP protocol StorageLibrary T40 Series Installation and User Guide 103 Library Dimensions Table 19 Library Dimensions T40 Dimensions Width 445 0 mm 0 5 mm 17 52 0 02 Height 176 4 mm max 6 945 Rear depth 770 6 mm max 30 34 Front depth 31 0 mm max 1 22 The rear depth is measured from the rear surface of rack mount bracket to the rearmost feature of the library The front depth is measured from the rear surface of the rack mount bracket to the fro
5. Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Troubleshooting Matrix SCSI with Solution 0068 Table 11 Troubleshooting Matrix Library Performance with Solution Tables Date Transfer Rates siii a A naa avin iva ee ene ae a ea Ae Commonly Used Words on FPI and RMI cecceeeeeeeseeeeeeseeeeeneeseeeeteereneens Cartridge Present Symbols on FPI during Inventory and in the Maps Menu Supported RAS Tickets sensaciono ain a a ien Maintenance Menus Item Name and Description Diagnostics Menu Item Name and Description Troubleshooting Matrix Power with Solution a Troubleshooting Matrix Cartridge Movement with SOlUtion eeceecceeeceeeeeeeeeeeeaeeceeeeeeeseeeeeaeeseaeeeeeseaeeseeseeeneeeeeaee Troubleshooting Matrix Media with Solution eceeeceeeseeeeeceeeeeeeeeeeeeeaeeseaeeeeeeeaeeceeeeaeeseeessaeeseaeeeaeeseaeeseeseeeeeeeeaee Table 12 Troubleshooting Matrix Cleaning with Solution ceeceeeceeeseeeeeeeeeeeneeeeeeeeeneeeaeeeaeeeeaeeseaeesaeeeseeeeeeeeaeesieeseeesneeeeaes Table 13 Troubleshooting Matrix Write or Read Issues with Solution Table 14 Troubleshooting Matrix LED Error Messages with Solutions Table 15 Troubleshooting Matrix Errors Displayed on Front Panel with Solution Table 16 Troubleshooting Matrix Remote Management with Solution 0 Table 17 Troubleshooting Matrix
6. d Select the appropriate firmware version and download the files to your computer s hard drive Download the firmware to a known location on your computer 3 Update Drive Firmware a Start the TDkit utility and select the appropriate tape drive in Device overview tab NOTE If you are using 3rd party device driver for the tape drive e g from a backup software application this must be temporarily disabled before flashing new firmware This can be performed in the Computer Management gt Device Manager b Click the Device configuration tab then click FW update button c Follow the instructions in the program 82 TANDBERG DATA Updating Firmware A Caution Once the update process has started you must wait until it completes Do NOT attempt to interrupt the process in any way or loss of either data or library operability could result 4 Verify Drive Firmware Update a In TDkit click Device Overview and take a look at the label FW revision below the picture of the tape drive NOTE Be aware that some tape drives do not report when flashing is finished Wait 5 minutes before rebooting the StorageLibrary It is also possible to verify the drive s FW version using either the StorageLibrary front panel or remote management interface The paths to open the appropriate screen are From the RMI select Reports gt Partitions From the FPI select Menu gt Reports gt Drive StorageLibrary T40 Series Installation and
7. e The StorageLibrary is designed to operate in a horizontal position Do not attempt to operate the StorageLibrary in any other position than horizontally e Make sure a power source is available On StorageLibrary with redundant power you need two power sources e Route any cable to avoid walking on them or pinching them with items placed on or against them Pay particular attention to the cord at the wall plug and the point where the cord exits from the StorageLibrary e Make sure that objects will not fall and liquids will not spill into the chassis openings of the StorageLibrary e Make sure the airflow around the front and back of the StorageLibrary is not obstructed e Make sure there is a minimum of 60 cm 24 inch free space in front of the unit to allow the operator to safely remove the magazines e Make sure the display and operator controls can easily be accessed e Make sure the StorageLibrary is away from the floor and in a clean environment with temperatures within specifications See Specifications Unpacking A Caution You must remove the transport locking screws when powering up the unit for the first time or it will not operate This procedure is described in the Hardware Installation chapter StorageLibrary T40 Series Installation and User Guide 19 To unpack the StorageLibrary follow the instructions below Carefully unpack the unit from the shipping container Save the container and packing materials i
8. Fetch Stow j TESS vod Power On Time IP Address Time Since Drive Cleaning Subnet mask Default gateway Ea Notification gt Event Log y y Event Notification l Email Log Email Address Download Log SMTP server IP Log Severity Level SNMP trap host IP gt RAS Tickets gt Web Password Operator Interfaces Home Screen The RMI Home Screen is shown in Figure 30 To navigate in the RMI menu use the pull down menus Click on the graphics to display status information and details about the library components Figure 30 Remote Management Interface Home Screen StorageLibrary Mozilla Firefox 7 m X File Edit Yiew Go Bookmarks Tools Help K s gt 3 A C http 146 59 59 88 vy w IG TANDBERG DATA Securing your Information Home yy 4 Loader information Y Model Operations StorageLibrary T40 Setup y x Serial number aaasHoo00046 Reports Firmware version Tools T 02 43 N Power on Logout 74 9h 35m Loader activity Idle Partition 1 information Drive 1 Type IBM ULTRIUM TD3 Drive 1 Drive activity Idle Drive 1 SCSI ID 6 B OK 4 Storage Slots D Warning i total m Error E E Tape present B Cleaning tape Select mode Status Mode m Update page Operator Privileges Controlling access to screens and operations within the library preserves the integrity of the library and the data that is stored
9. Rack size gt 800 mm Use the hole set closest to the rear of the stationary part of the rail assembly The distance between this hole set and the next one to be used should be 100 mm This will ensure optimum rail stiffness See Figure 8 3 Mount the rails on the Rack by attaching the rails with the screws thru the marked holes on the stencil see Figure 9 Figure 10 and Figure 11 NOTE Follow the numbered screw mounting sequence in Figure 9 and use the eight M6x12mm countersink screws for this operation for each set of rails 4 Repeat this Rail Mounting Sequence for all units STEP B PREPARING THE UNIT S TO BE MOUNTED 5 Pass Thru Option NOTE Skip this step if you are using the stand alone option Remove the appropriate blanking plates on the two units as shown in Figure 12 and Figure 13 The holes are normally blinded and by removing the blanking plate the unit will have a physical hole in the top plate or the bottom plate or both top amp bottom plates If the unit is the lower most Master Library in the new combined structure only the top plate is removed see Figure 12 If the unit is the upper most Add on Library in the new combined structure only the bottom plate is removed see Figure 18 If the unit is in between two other units both top and bottom plates are removed A Caution Make sure you do not remove any blanking plates when you install a stand alone system A Caution Remove only the upper blanking pl
10. e From the RMI select Operations gt Clean Drive e From the FPI selectMenu gt Operations gt Clean Drive Taking a Library Online Offline Taking a library online makes it accessible to host applications via the Storage Area Network SAN Taking a library offline makes it inaccessible to host applications via the SAN Taking a Library Online 1 Using the library s front panel or the remote management interface select Operations gt Partition Mode 4 For each partition that you want to take online click Online 5 Click Apply Taking a Library Offline 1 Using the library s front panel or the remote management interface select Operations gt Partition Mode 6 For each partition that you want to take offline click Offline 7 Click Apply Magazine Handling The operator is allowed to eject any or all of the magazines in the library through the FPI This feature is not implemented in the RMI because there is no means to re insert the magazine remotely The paths to open the appropriate screens are e From the FPI only selectMenu gt Operations gt Eject Magazines As long as at least one magazine is present in the library the library continues to operate normally Using the Mail Slot There is no hard stop on the import export slot When the system is configured for 3 I E slots please observe the following procedure e Open the lower left magazine until the three first magazine slots are accessibl
11. Cleaning Tapa Drives anaien an Ea E O E AE E S EA cantante 66 Importing Cleaning Media sesiiseiis niais aE E T A ATEA AE EAEE E EEE 66 Cleaning Media Handling esccsisus irera iiur naan A aa AE ENE O A ER 66 Exporting Cleaning Media eters receret i eE e E E a EAE 66 StorageLibrary T40 Series Installation and User Guide AUitO CIGAR AAE AEE PE SEEE saasudent de cseuevadtesounaedvevevsavescutdsdacvevadvedaneigddesssancadansde jesaweereebess 66 Man al Cle ative cscsecs sacs sisats 2eaa ts lt ie cauati a vavene sadcna la decane aiai aeni ari inaina ranndi nad aani aeiaai ai aadik 67 Taking a Library Online Offline 0 2 2 cece cee eeeeee cece eect eeeeaeeeeeee seas eecaaeegeaaeseaeeecaaeeesaaeseeeeeseaeeesaeeeeaeeseeeeess 67 Taking a Library Online sc icsis vesccsacocenssc pesiscdecevevaacuedanseddagasceeedanc tu daszeaqeeedinsaddeegeesenedins tedecteteatebeate 67 Taking amp Library Online si vsis ceessezaseceevstn vesaccdecapenedeesdanced hiapasceye dans ty daisdeqeeeddagad hbgeeleeedans kadiri okei 67 Magazine Handling ccsssieccsiisceccssintietiinceesivntabes eA aaa bed ual R i EAN TEAS i NEEE R 67 Using the Mail Slots 5 sisi tecsaree siaccsdeecesectesadensdaceshncuevedevaadevagecce sedans tu aada aaea aa aeiaai 67 Removing the Magazine from the Unit ee eeceeeeeeeeeeeeeeeeeeeeeeaeeeeeeaaeeeeeeaaeeeeesaaeeeeeeaeeeeneaeeeenes 68 Inserting Cartridges into the MaQaZine cccccccesceceeeeeeeeeeeeeeceeeeeseeeeeseaeeesaaeseneeese
12. Forgot Password with Solution Table 18 Library Specification SUMMAry cceceeeeseeeeeteeeeeeteeees Table 19 Library Dimensions eeeeeeeeeeeneeeeeeeeneeteeeeeaees Table 20 Library Component Weights cseeseeeeees Table 21 Library Power Requirements csceeeeeeees Table 22 Temperature RAnge ccceeseesseeeneeeteeeneeeseeeaees Table 23 Humidity Range ecceeeceeeeeeseeeeneeeeeeeeneeeeeeeaees Table 24 Altitude Range eeeseesceeeseeeeeeeneeeeeeeeneeteneeeaees Table 25 Approved Drive Types and Compatible Cartridges StorageLibrary T40 Series Installation and User Guide About This Guide This guide contains information and instructions necessary for the normal operation and management of the Tandberg Data StorageLibrary T40 Series It is intended for anyone interested in learning or needing to know how to install configure and operate the StorageLibrary T40 Series Please note that Administrator level privileges are required in order to configure many of the features described in this guide TZ Not Be sure to read all operating instructions in this manual before operating this A NOIE product Waste Electrical and Electronic Equipment Directive This product contains materials that are recyclable under the Waste Electrical and Electronic Equipment WEEE directive of the European Union This product should not be disposed of as unsort
13. Setup Wizard Tasks The Setup Wizard contains all configuration options When you first power on the library you must complete the Setup Wizard When you later want to re configure the library you can choose to either use the Setup Wizard or the individual configuration options found in the Setup menus This section includes an overview of the Setup Wizard configurations The configurations are described in detail in the following chapters Note You may not see all the choices presented below when running the Setup Wizard using the FPI It routes you past choices that have become irrelevant because of previous selections Example If you select DHCP mode on the RMI the Static IP address netmask and default gateway are irrelevant e Welcome Welcomes you to the Setup Wizard 50 TANDBERG DATA Configuring the Library e Configuring I E Slots FPI and RMI Allows you to configure the number of Import Export I E slots e Configuring Cleaning Slots FPI and RMI Allows you to configure the number of dedicated cleaning slots to be used through the host application e Configuring Partitions FPI and RMI Allows you to select the number of partitions and the drives and magazines assigned to each partition e Modifying Control Path FPI and RMI Allows you to configure which drive shall be the control path in each of the partitions e Configuring Auto Clean FPI and RMI Allows you to enable disable automatic drive cleani
14. When the library is powered ON for the first time the password protection to the FPI is disabled As long as there is no FPI password enabled regardless of how many times the system is re started the library will have this free access Once you enable the FPI password you will always need the password to access the FPI A User Name and password is always required to access the system via the Web client It is not possible to access the library remotely without entering a password The library ships with a default administrative user account for the RMI When you see the Login screen on the RMI type the Administrator in the User Name field leaving the Password field blank The user name and password are case sensitive StorageLibrary T40 Series Installation and User Guide 49 TZ You cannot delete the default Administrator account You can however change Note the password Using the Setup Wizard The Setup Wizard simplifies the process of configuring the library When you first power on the library the front panel interface FPI displays the Setup Wizard As you work through the Setup Wizard screens follow the on screen instructions The recommended procedure for using the Setup Wizard for the initial configuration is as follows 1 Turn on the library and go to the Setup Wizard on the FPI Be sure to configure network settings 2 When the Setup Wizard screen text prompts you to choose Local or Remote you must choose
15. operate at full capacity leave all drives and magazines activated Creating Partitions Use the front panel or remote management interface to create partitions The maximum number of partitions that can be created depends on how many drives are installed up to 4 The Administrator must define at least one partition To define Partition 1 the user will be asked to select the drives that are to be associated with the partition 54 TANDBERG DATA Configuring the Library The user will also be asked to select which available magazines are to be included in the partition Depending on the selections for I E and cleaning slots the number of slots for some magazines may be affected Based on the input for I E and cleaning the wizard displays the number of slots associated with each magazine so that the information is visible to the operator For each partition the user is asked to verify or change the SCSI ID and Control Path to specify whether he wants Auto Clean enabled or disabled and to specify the Barcode Reporting mode 6 characters or 13 characters If there is at least one unassigned drive and one unassigned magazine the wizard asks if the user wants to configure another partition If yes then repeat the steps for partition setup If no the user receives a warning that there are unassigned resources in the library The partitions are configured with the Setup Wizard If you later want to change your partition configurati
16. Complete product registration online at http www tandbergdata com Support Register Your Product 20 TANDBERG DATA Unpacking the StorageLibrary Hardware Installation This chapter provides the following information e Preparing for Installation e Installing one or more StorageLibrary Product s in a Rack e Removing the Transport Locking Screws e Mounting the Rack Mount Ears e Installing the Library Cables e Labeling Cartridges for the Barcode Reader A Caution You must remove the transport locking screws when powering up the unit for the first time or it will not operate A Caution The StorageLibrary T40 has blanking plates on the top and bottom cover Do NOT remove any blanking plates before instructed to do so Some of the blanking plates are removed if two or more units are used in a Pass Thru system Figure 3 Two T40 units mounted in a rack 1 i g 1 i 1 StorageLibrary T40 Series Installation and User Guide Preparing for Installation The procedures for mounting the unit s in a rack are described in this chapter and consist of 3 main steps A Preparing the Rack Rail Assemblies and positioning them before mounting them in a Rack B Preparing the unit s to be mounted and C Mounting the unit s into the rack The StorageLibrary unit is designed for use in a 19 rack system using 4U of rack space and special rack mount rail assemblies It is also designed to operate in a horizon
17. FC and SAS connectors can link to the following e Ashielded male HD68 SCSI cable StorageLibrary T40 Series Installation and User Guide 15 e Ashielded male HD68 SCSI terminator e SAS port cable e FC port cable Ethernet Port This port is for networking in support of the Web Client It is also used to communicate between units that share cartridges in a Pass Thru system It allows you to connect the StorageLibrary to a 10 BaseT compatible Ethernet network Battery Holder The battery for the Real Time Clock RTC is located behind a plate at the back of the library See Figure 2 A drive power extension cable can be found in the same location Back Panel Cover plate If a drive bay is empty a cover plate covers the opening to prevent dust from entering the library Redundant Power Supply A redundant power supply is installed in the power supply slot marked 2 See Adding Removing and Replacing for more information Figure 2 Rear Panel of the StorageLibrary with 1 full height SCSI Drive Installed Redundant Power Power Supply with Back Panel Cooling Ethernet Supply in Slot 2 Fans in Slot 1 Cover Plates Fans Port O Jae O J o olj O O o QYZ O OON RONG Mains Power Switch Tape Drive SCSI Real Time Clock Emergency Fuse and AC inlet for with Fan Connectors battery and drive Release Power Supply in Slot 1 power extension Tool cable behind cover 16 TAN
18. For libraries with Fibre Channel tape drives Follow the instructions below Connecting SCSI Cables Follow this procedure if you are installing a library that includes SCSI tape drives Figure 23 StorageLibrary Cabling SCSI interface Guidelines for Connecting SCSI Cables 1 Before SCSI bus cables are connected to the StorageLibrary make sure the StorageLibrary power switch is off 2 Make sure your host system is in a state where a new SCSI device can be safely connected to the SCSI bus e Do not exceed SCSI bus length restrictions e Add the length of all external and internal SCSI cables on the bus e Add 26 4 cm 10 4 inch for the internal cable length in the StorageLibrary 3 If the number of SCSI devices exceeds two the maximum allowed length of an LVD SCSI bus is 12 m 39 ft 4 Before the StorageLibrary is powered on and the system is re started make sure the SCSI bus is properly terminated Connecting the Cables 1 Connect SCSI cables to the tape drive e Connect a jumper cable between the top SCSI connector of the bottom drive and the bottom SCSI connector of the drive above it Repeat this step for all the drives on the SCSI bus Secure the cable with the thumbscrews on the connectors e Terminate the last device on the SCSI bus using the appropriate SCSI terminator e Connect a cable
19. Slide the units onto the rails leaving 100mm for ear mounting 30 Figure 15 Remove the transport locking SCrEWS csceeseeeeeeeteeeteeteneeee 30 Figure 16 Mount the ears on the side of the units 0 eee eesceeseeeeneeseneeeseeeeaeeeseesaeesseeeeaeersaeeeseeseaeesseeseaeeseeseaeeseaeseneeseaeesaeees 31 Figure 17 Ear Screws MOUNTING SEQUENCE x ccccceseccczezscssccseee vices iiidid ibaada idikia aani aaia esi ainiaan a bacina 31 Figure 18 Install the Pass Thru box in the Pass Thru magazine secceeeceeeseeeeeeeeneeeeeeeeaeeseeeeeneeseaeesseeseaeeseneeeaeeseaeseneeeeaeeeneees 32 Figure 19 Exchange the right lower most magazine with the Pass Thru magazine in all the units except the upper most unit 32 Figure 20 The Complete Sy Stem ciiisean iiad a lags vaacsixccaacadssecsued she Ma PASEL ixleaseetdeteigstedsistsdensaszeesdaaaeadiacedvaceeetisi 33 Figure 21 Transport Locking Screws Marked with Red Plastic Tabs c cesceseceeeeeeeeeeeeeeeeeeeeeeeeeaeeseeeeaeeseeeesaeeseeeeeneeseaeeenees 33 Figure 22 Mounting the Rack Mount Ears seenen 34 Figure 23 StorageLibrary Cabling SCSI interface 35 Figure 24 StorageLibrary Cabling SAS interface 0 36 Figure 25 StorageLibrary Cabling Fibre Channel interface 387 Figure 26 Positioning of Barcode Label for LTO Cartridges 39 Figure 27 Available Tandberg Data Cartridge Labels 139 Figure 28 Front Panel Interface FPI Top Lev
20. StorageLibrary is either running or ready for operation e Green LED blinking Short blinks followed by long intervals indicate that the library is in low power standby mode e Amber LED on Fault LED the StorageLibrary has encountered an electrical or mechanical failure Standby Switch A switch on the front panel provides a Library Standby mode If the switch is pushed when the library is active the library completes the current operation and then goes offline and enters standby mode See Standby Functionality for more details Rear Panel Figure 2 show the rear panel at the back of the library Cooling Fans Forced air cooling fans are integrated in the power supply tape drive and behind the library control board The fans pull air inwards through vents in the front bezels and expel it out the back The fans start when tape drive s are operating or if the internal temperature becomes too high Main Power Switches Fuses Power Cord Connections The main power switches and power connectors are located at the back of the library The fuses in the fuse holders are rated 250V 2A SCSI SAS and Fibre Channel Interface Connectors The library supports both SCSI SAS and FC drives The SCSI tape drive has two shielded 68 pin HD SCSI connectors on the rear panel The FC tape drive has one FC connector and the SAS drive has one SAS connector The connectors are used for connecting the tape drive and the StorageLibrary to the host The
21. To import cleaning media you tape present because no should open the I E station and cleaning cartridge insert one or more cleaning tapes is presentin the The cartridges must be assign to system the Cleaning or System partition table continued on next page 88 TANDBERG DATA Shipping or Transporting the StorageLibrary the cartridge to the magazine RAS Severity Display Message Description Suggested Action Ticket Level R0206 High Drive n cleaning The cleaning Please remove the expired failed Expired operation failed cleaning media from the system cleaning tape due to an expired and import a new cleaning media cleaning tape To import cleaning media you should open the I E station and insert one or more cleaning tapes The cartridges must be assign to the Cleaning or System partition R0207 High Cleaning cartridge Ancleaning All I E and cleaning slots are in drive n Can not cartridge has occupied be moved home been found in Please remove a tape from the one of the drives I E station or from the cleaning witch can not be slots or use the Unload Drive moved home command to move the cleaning cartridge from the drive When a cartridge has been removed please reboot the loader and retry the operation R0208 High Drive n cleaning The cleaning Please remove the invalid failed Invalid operation failed cleaning media from the system cleaning tape due
22. User Guide 83 11 Working With Cartridges and Barcodes This chapter describes how to work with cartridges and barcodes When working with cartridges there are certain considerations that should be taken into account It is recommended that all cartridges in the library should have a barcode label In addition when loading your library you should be aware of whether or not your cartridges are write protected This section discusses these types of items in general terms Please refer to Approved Drive Types for information on what type of tape cartridges are supported for specific tape drive types It is recommended that you allocate a cleaning cartridge to each library partition Handling Cartridges Properly To secure the longest possible cartridge life span we recommend that you follow these guidelines e Select a visible location in order to post procedures that describe proper media handling e Ensure that anyone who handles cartridges has been properly trained on all procedures e Do not drop or strike cartridges Excessive shock could damage the internal contents of cartridges or the cartridge casings themselves rendering the cartridges unusable e Do not expose cartridges to direct sunlight or sources of heat including portable heaters and heating ducts e Do not stack cartridges more than five high e The operating temperature range for LTO cartridges is 10 35 C The storage temperature range is 16 32 C in
23. a dust free environment with a relative humidity range between 20 80 non condensing e f cartridges have been exposed to temperatures outside the ranges specified above stabilize the cartridges at room temperature for the same amount of time that they have been exposed to extreme temperatures or for 24 hours whichever is less e Do not place cartridges near sources of electromagnetic energy or strong magnetic fields such as computer monitors cellular phones electric motors speakers or x ray equipment Exposure to electromagnetic energy or magnetic fields can destroy data and the embedded servo code written on the media by the cartridge manufacturer rendering the cartridges unusable e Place identification labels only in the designated slots on the cartridges e f you ship cartridges ship them in their original packaging or something stronger e Do not insert damaged cartridges into tape drives e Avoid touching the tape or tape leader A Caution Do not degauss cartridges that you intend to re use StorageLibrary T40 Series Installation and User Guide 85 Write Protecting Cartridges All cartridges have a write protect write inhibit switch to prevent accidental erasure or overwriting of data The switch is located on the left side of the cartridge front To write protect the cartridge slide the red or orange write protect switch to the right so that the padlock shows in the closed position See Figure 42 Before loa
24. assumed to be cleaning cartridges and are not accessible by the partition If the magazine contains I E slots cartridges installed in these slots will be unassigned Use the appropriate functions in the RMI or the FPI to assign these cartridges to a partition A Caution Cartridges must be placed in their appropriately configured slot location e g cleaning cartridges should not be placed in slots configured for storage After your library begins operating you may use the Import Media screen to add cartridges without interrupting library operations Place the cartridges in an available I E slot The library s scanner will automatically read the barcode on new cartridges Exporting Cartridges When you export cartridges from a library with logical libraries cartridges are exported to the library s I E slots You can only export cartridges if there are empty I E slots The Export Media command enables you to export one or more cartridges from a partition to the I E slots To export cartridges you need to provide information on which tape cartridges you want to export TX Note Moving cartridges may necessitate updating your host application Please refer to z your host application documentation The paths to open the appropriate screen are e From the RMI select Operations gt Export Media e From the FPI selectMenu gt Operations gt Export Media Loading to Tape Drives The Load Drive operation enables you to load cartri
25. excessive force when performing this operation 8 Secure the power supply by tightening the power supply thumbscrews simultaneously NOTE It is important that the two thumbscrews are tightened simultaneously 9 Plug in the power cord For T40 Plug in the power cord at the AC inlet marked 11 10 Turn on the power switch For T40 Turn on the power switch marked Figure 38 Replacing a Power Supply 76 TANDBERG DATA Adding Removing and Replacing Adding a Redundant Power Supply These instructions explain how to add a second redundant power supply It is possible to perform this operation without interrupting the operation of the library No interaction on the front panel or the remote management interface is necessary when adding a power supply Caution You must switch off the correct power switch and remove the correct power cord when performing this procedure The correct switch and power cord are noted in this procedure Required tools Screwdriver Philips 1 Access the back of the library and locate the power supply See Figure 37 2 Locate the power switch marked 2 NOTE Please ensure that you turn off the correct switch Please refer to Troubleshooting 3 Turn off the power switch that you located in step 2 Remove the blanking plate by loosening the two screws See Figure 39a 5 Insert the new power supply into the empty power supply bay See Figure 39b gt A
26. from the library The SNMP notification screen lets you manually register an external application SNMP notification can only be set up by the Administrator from the remote management interface The screen lists the existing IP address The Port number is fixed to 162 UDP The user needs to register the IP address of the notification recipient in the empty IP address field displayed on the screen If you want to disable SNMP notifications enter 0 0 0 0 in the IP address field Note that this disables notification only The library will continue to process SNMP Get requests as long as the RMI is enabled You need to install the appropriate MIB for your FW version on the host on which YK gt Note the SNMP manager is running The path to open the appropriate screen is e From the RMI select Setup gt Notification Configuring Notifications The library can be configured to automatically notify whenever an issue of a particular severity level occurs with one of its components The notification can be received on the FPI RMI or by e mail The notification received by e mail provides a so called RAS ticket a short problem description and a possible cause which may be of help either to you or a customer service engineer For more information about RAS tickets please refer to About RAS Tickets Severity Level The library can be configured to filter out RAS tickets according to a Severity Level Threshold There are three levels av
27. have access to any features that change settings in the library or run diagnostics The Administrator has access to all features If a password is enabled it is enabled for both the Operator and the Administrator If the password is disabled it is disabled for both the Operator and the Administrator Enabling the password prompts the operator to set passwords for both the Operator and Administrator The default for the library is password disabled The FPI Operator and Administrator passwords are configured from the FPI or RMI The FPI password is limited to a maximum of 4 numeric characters The password text is masked when being entered through the FPI If the FPI passwords are enabled the FPI interface requires that the Administrator password is entered before it allows access to the Change Passwords dialog A Caution If you set a password make sure you do not forget it If you do it can only be reset with assistance from Tandberg technical support For contact information please refer to Getting More Information or Help The FPI password is configured with the Setup Wizard After the initial setup of your library you can later access the FPI Password configuration screens directly e From the RMI select Setup gt Library e From the FPI selectMenu gt Setup gt Library Configuring RMI Password When you log into the RMI a specific level of security is always assigned It is not possible to access the library remotely
28. of Barcode Label for LTO Cartridges U I In this figure the dotted rectangle show the correct placement for the cartridge labels If you need more cartridge labels you can order more labels from your local Tandberg Data sales representative Two types of cartridge labels are available See Figure 27 below for part numbers Figure 27 Available Tandberg Data Cartridge Labels E La I Label for all LTO cartridges Part No 870222 Labels for LTO3 cartridges Part No 1015514 Labels for LTO4 cartridges Part No 1017351 MT Figure 27 show the two Tandberg Data specific cartridge labels available It also show the corresponding part numbers needed when ordering labels For the cleaning cartridges use the labels starting with prefix CLN In the right most image the prefix of this type of label is CLNvnnLg where v identifies a drive unique cleaning cartridge nn is used to track individual cleaning cartridge activity for example usage and life and g is the LTO generation StorageLibrary T40 Series Installation and User Guide 39 Operator Interfaces The StorageLibrary has two operator interfaces the Front Panel Interface FPI and the Remote Management Interface RMI Operations on the StorageLibrary can be performed locally on the library using the front panel interface or remotely on your computer using the remote management interface Similar functionality with common elements is used for both operator i
29. offline when the partition is not in use e Set the button to read Online to take either the physical library or a partition depending on the current view to an online state This is the normal operating condition In this mode robotics is enabled and all host commands are processed e Set the button to read Offline to take either the physical library or a partition depending on the current view to an offline state If only the physical library is taken offline the library s partitions will not process robotics commands even though they are online If only a partition is taken offline neither the physical library nor the other partitions will be affected The paths to open the appropriate screens are e From the RMI select Operations gt Partition Mode e From the FPI select Menu gt Operations gt Change Partition Mode Setting Drive ID A SCSI ID is a value between 0 15 Each device on a SCSI bus including the HBA needs to have a unique ID Changing the SCSI ID is necessary when there is a duplicate ID on a single bus Typically the HBA SCSI ID is set to 7 For example if two tape drives are connected together on the same bus each tape drive must have different SCSI IDs and they must be different from the HBA SCSI ID The library assigns default SCSI IDs to SCSI tape drives The SCSI ID for drives is based on the bay position in the library and not the drive itself This means that if a drive is replaced or moved to a diffe
30. out of the library A Warning Running the library without a cover plate can be dangerous Removing and Replacing a Tape Drive These instructions explain how to remove a tape drive and replace it with a new one Required tools None Prepare host applications for tape drive removal If there is a cartridge in the Drive use the remote management interface to eject it Turn the library off using the switch es located at the back Disconnect the host interface cables from the tape drive that you want to remove From the back of the library loosen the tape drive thumbscrews Remove the tape drive by gripping the thumbscrews and pulling the entire tape drive towards you Add the new tape drive to the empty drive bay Using the guide rails on both the tape drive and the tape drive bay slowly slide the tape drive into the bay The tape drive must be level in order to slide it in smoothly 7 Tighten the tape drive s thumbscrews to secure the tape drive to the module Tighten the thumbscrews simultaneously See Figure 41 The thumbscrews must be aligned with the module s screw holes If they are not aligned the tape drive was not inserted correctly 8 Connect the host interface cables to the tape drive If the tape drive is a SCSI drive and the drive is the last device on the bus you must also connect the SCSI terminator 9 Power on the library 10 If necessary update Drive firmware by following the instructions provided in
31. please visit our web at www tandbergdata com or contact these regional locations International Headquarter Tandberg Data ASA kernveien 94 N 0579 OSLO Norway Tel 47 22189090 Fax 47 22 189550 www tandbergdata com Technical Support Americas e USA and Canada Tel 1 303 417 7792 e South America Tel 11 50422270 Email suporte tandberg com br Europe e Austria Belgium Czech Republic Denmark Finland France Germany Hungary Ireland Italy Norway Poland Portugal Spain Sweden Switzerland The Netherlands United Kingdom Tel 00800 826 323 74 toll free Or 49 0 231 5436 142 Email supportemea tandbergdata com Asia e Australia Tel 1300 309 108 e New Zealand Tel 0800 507 560 e China Malaysia Philippines and Taiwan Tel 00 800 8628 8000 e Hong Kong Singapore Thailand Tel 001 800 8628 8000 e India Tel 000 800 650 1187 e Indonesia Tel 001 803 65 7586 e Pakistan Tel 00 800 11065 e Sri Lanka Tel 2430 0800 Enter 2 at the voice prompt then dial 6396 0786 Email support tandberg com sq 12 TANDBERG DATA About This Guide Product Overview The Tandberg Data StorageLibrary T40 Series is a professional tape backup and data protection solution providing excellent value for money It is ideal for users who require a flexible future proof and reliable backup solution with scalable capacities and maximum performance at a low cost per GB The StorageLibrary T40 is a compact 4
32. sure the cleaning cartridge has not expired Contact your service representative 98 TANDBERG DATA Shipping or Transporting the StorageLibrary Table 13 Troubleshooting Matrix Write or Read Issues with Solution Problem Write or Read Issues Solution Contaminated head Avoid contamination by ensuring that the library is installed ina clean contamination free environment Cartridges should be stored vertically in their plastic cases Continue cleaning the tape drive as needed If a cleaning cartridge is not successful in resolving the problem after 3 or more attempts the cleaning cartridge may be contaminated and should not be used in another drive Non acclimatised media A cartridge should be acclimatised for at least 24 hours before being used particularly if it has been stored at a substantially different temperature or level of humidity than the library Cleaning cartridge is Incompatible Make sure you are using a permitted cleaning cartridge Expired cleaning cartridge Verify the number of cleanings per cleaning cartridge for your media type Bad defective contaminated media If the write read errors persist and the drive has been cleaned that cartridge should be suspected as being defective unless it is an invalid cleaning cartridge If this occurs export the cartridge and load a known good cartridge In some cases a cartridge can be worn out have a defective cartridge me
33. the standby button is pressed again The green LED on the front will blink with short blinks over long intervals To leave the standby mode press the standby button for 2 seconds The StorageLibrary will then re start and perform a full inventory check Pak WD 70 TANDBERG DATA Running the Library Getting Status and Information Operator and Administrator can view information about the library by accessing items under the Reports menu The Reports Menu Information is available from both the front panel interface FPI and remote management interface RMI We recommend using the RMI to view the reports due to the limited amount of information it is possible to display on the compact LCD screen on the FPI Also the FPI reports show only a subset of the RMI reports The status information listed in this chapter constitutes the reports available from the RMI For an overview of the reports available from the FPI please refer to Figure 28 Library Settings The Library Settings Report contains information on the following library settings e Inquiry string e FPI Password Enabled or Disabled e Menu Timeout from 1 to 9 e Barcode Scanner Enabled or Disabled e Date and Time Current date and time e Audible Alarm enabled or disabled e Library Serial Number Library SN e Library Firmware Version Library FW The path to open the library report from the RMI is Reports gt Library Partition and Drive Informatio
34. the two M6x12mm pan head screws per unit see Figure 17 NOTE mount the screw on the left side before the right side in order to give the correct sideways orientation of the unit 12 Connect the unit s Ethernet cable 13 Connect Drive cables according to section Installing the Library Cables 14 Follow the Setup Wizard in the display for setting up the system You may re configure the library at a later stage if necessary Please refer to Configuring the Library for more information 15 Pass Thru Option Put the Pass Thru box into the Pass Thru magazine see Figure 18 Figure 19 and Figure 20 Exchange the original T40 LOWER RIGHT MAGAZINE with the PASS THRU MAGAZINE with the Pass Thru box inserted and slide it into the LOWER UNIT s right lower magazine opening Re insert the three other magazines Repeat for all units except the upper unit Re insert all the original magazines on the upper unit The system will now run the inventory sequence and perform calibration of the unit s and it is ready for use Continue configuring the library Please refer to Configuring the Library for more information Stand alone Option Re insert all four magazines as is The system will now run the inventory sequence and perform calibration of the unit s and it is ready for use Continue configuring the library Please refer to Configuring the Library for more information A Caution You must remove the transport locking screws when powering
35. up the unit 24 for the first time or it will not operate TANDBERG DATA Hardware Installation Figure 4 Position of the Rack Installation Stencil Front View NOTE Single hole facing downwards double hole facing FRONT VIEW upwards Figure 5 Matching the Hole set a CORRECT b INCORRECT stencil is positioned one step too high and the hole pattern on the stencil and the rail does not fully match StorageLibrary T40 Series Installation and User Guide 25 26 Figure 6 Position of the Rack Installation Stencil Rear View NOTE Single hole facing downwards double hole facing REAR VIEW W upwards Figure 7 Aligning of the Rack Installation Stencils for systems with more than two units Align holes overlap stencils TANDBERG DATA Hardware Installation Figure 8 The Rail Assemblies Adjustable Sliding part of the rail assembly Figure 9 Screw Mounting Sequence Front View Se BEERS USS 8B Left Rail a Assembly Right Rail Assembly StorageLibrary T40 Series Installation and User Guide 27 Figure 10 Rear View of the Rack AP LLL Left Rail Assembly REAR VIEW Figure 11 Rack Ear Mounting Holes 28 These holes are for mounting the ears of the unit s to the rack FRONT VIEW GES TANDBERG DATA Hardware Instal
36. within it There are two user privilege levels within the library Administrator and Operator 1 Administrator is allowed access to the entire physical library and all of its partitions 2 Operator has access to all partitions and can perform functions within partitions such as performing cartridge and tape drive operations An operator cannot perform operations that affect the physical library such as creating or deleting partitions Details on user privileges include e One administrative login is available on the library The user name is Administrator e One operator login is available on the library The user name is Operator StorageLibrary T40 Series Installation and User Guide 45 Any operator or administrative user who is logged in and inactive for more than N minutes is automatically logged out N is user configurable from 1 to 9 minutes Selecting Log Out or X in the top right corner of the RMI closes the application and logs the user out e Only one user can be logged in at one time from either the FPI or the RMI Words Commonly Used on the FPI and the RMI Some of the words displayed on the front panel interface FPI and the remote management interface RMI screens may need an explanation See Table 2 for commonly used words Table 2 Commonly Used Words on FPI and RMI Word Abbr in Description FPI Idle The library is id
37. without entering a password Use the default administrator account if you want to log in as administrator and the default operator account if you want to log in as operator The default administrator user name is Administrator and its default password field is blank The default operator user name is Operator and its default password field is blank StorageLibrary T40 Series Installation and User Guide 59 The remote Administrator has access to all features in the library The remote operator has access to the same features as the local operator The remote Administrator is the only one to set the remote passwords for both the Administrator and Operator All remote Operators log in using the same password All remote Administrators log in using the same password Note that when setting the remote password the password is transmitted in plain text over the network On subsequent use however password encryption is used The path to open the appropriate screen is e From the RMI select Setup gt Web Password Configuring SNMP The library supports system monitoring via SNMP Simple Network Management Protocol and SNMP notifications To enable SNMP the remote management interface must be running To enable SNMP notifications you need to register the IP address of the notification recipient host The library ignores all SNMP SET operations so external management applications cannot register themselves to receive SNMP traps
38. you can use the library Verify that the system recognizes the tape drives during the boot process Verify that the SCSI host adapter recognizes the tape drives during its initialization Verify that the SAS host adapter supports SAS tape drives Verify that the status on the library s front panel interface is OK Verify that the power cable is inserted correctly NO a PR OL Verify that the cables are properly connected at both ends Check that the cables are not damaged If you are using SCSI verify the lengths of your SCSI cabling The length of the internal SCSI cabling inside the library is 26 4 cm 10 4 inch This length must be included in any calculation of cable length 8 If you are using SCSI verify that the SCSI bus is properly terminated Only devices physically at the beginning and end of the cable must be terminated Software Checking 1 Verify that the controller can see all devices during boot sequence If not enter HBA bios Host Bus Adapter and check that LUN scanning is enabled It might be disabled by default 2 Verify that operating system can see all devices both robotics and tape drives Verify that drivers are loaded properly Some applications use their own drivers so the device should appear unknown in the device manager Drivers from the hardware vendor should normally be preferred 4 Verify that the Backup software detects loader and drives properly and does not report errors Run Device C
39. you the information necessary to complete the configuration of the master library When the Pass Thru system has been fully configured both units will reboot Insert the Pass Thru magazine after the system has rebooted The Pass Thru settings are configured with the Setup Wizard After the initial setup of your library you can later access the Pass Thru configuration screens directly e From the RMI select Setup gt Pass Thru e From the FPI select Menu gt Setup gt Pass Thru Configuring I E Slots I E slots are used to import and export tape cartridges into and out of the library without disrupting normal library operations The 24 slot version of the T40 can be configured to have 0 or 3 I E slots and the 40 slot version or Pass Thru system can be configured to have 0 3 or 8 I E slots A library configured with 3 I E slots will have the I E slots located in the front of the lower left magazine In a library configured with 8 I E slots the entire upper left magazine will be used as an I E station 52 TANDBERG DATA Configuring the Library A Caution Configuring I E slots with cartridges already loaded compromises data security First remove cartridges from the I E slots and then configure the I E slots I E slots are shared by all partitions within a library Before you change the number of I E slots it is recommended that you remove any cartridges from the slots that will become the new I E slots If the new I E set
40. 32 TANDBERG DATA Hardware Installation Figure 20 The Complete System Two StorageLibrary T40 units in a Pass Thru Mode Remove the Transport Locking Screws To protect the library during transport four transport locking screws hold the robotics in a locked position The screws are marked with red plastic tabs protruding between the magazines and the front panel Caution The transport locking screws must be removed before the StorageLibrary can operate normally Be careful not to drop any of the transport locking screws inside the unit Figure 21 Transport Locking Screws Marked with Red Plastic Tabs StorageLibrary T40 Series Installation and User Guide 33 The transport locking screws will be detected when the StorageLibrary is powered on To remove the screws follow the instructions below 1 Connect the power cord to the power connector on the back of the library 2 Turn on the power switch on the back of the library 3 The library detects that the transport locking screws are present Follow the instructions on the front panel display to remove the magazines in order to get access to the screws Remove the screws and re insert the magazines The library will now continue its power on sequence Not Keep the transport locking screws in a safe place You will need them to AA Nole lock the robotics if you need to return your StorageLibrary for service or repair A Caution The warranty does not
41. 6 TANDBERG DATA Shipping or Transporting the StorageLibrary 12 Troubleshooting The library includes advanced system monitoring and alerting mechanisms that inform you of library status and issues It also notifies you of the issues it detects and guides you through diagnosing and correcting issues before problems otherwise start to interfere with backups This chapter describes commands that you can select from the Tools menu to monitor the library configure and test tape drives work with connectivity e mail current logs and save and restore library configurations About RAS Tickets The library uses advanced problem detection reporting and notification technology to alert customers of problems as soon as they occur The library performs numerous self tests to monitor the library s temperature voltage and currents and standard library operations It performs these self tests each time the library is powered on and during normal operation when the library is idle If the self test detects a problem the library generates a service report or RAS ticket which identifies which component is probably causing the problem The library s LEDs may also turn on or off and flash to indicate an abnormal state If the problem is not severe the library continues to provide full functionality to all unaffected partitions Whenever possible the library provides instructions for resolving problems These instructions appear on the librar
42. AE AE NTA ETE 58 RIEIRO ENa AO E ic et ect E A E E A E OA rt ae E A AT A A E 59 Configuring FPI Password cccccccseeeeeeeeeeeeeeeaeeeeeaeeeeeeeeaeeecaaeeeeaaeseceeeeeaeeeceaesseaeeseeeeessaeeesaeeseeeeeeneess 59 Configuring RMI Password cccccccceeeneeceeeeeeeaeeeeeaeeeeeeeeeaeeesaaeeeeaaeeeeeesaeeesaaesseaaeseeeeescaeeesaeseeeeseeeeess 59 Configuring SNMP avri oeit aiaa pte tenes laden aaa aaa aT eee a aa aea eaaa aa ai p aaa oe laden 60 Configuring Notifications cccccccceeeeeeeeeee eens eeeaeeeeaaeceeeeeeaeeeceaeeeeaaeseeeeeaeeecaeeseaeeseeeeeseaeeesaeeneeeeeeeeess 60 Severity Level ce yoann aceite date stee Pave dada aeo Caa aa lana Aae Aa A a eea AE eh TEE a a tetas 60 Configuring E mail Notification 0 cccccecceeeeeeeeceeeeeeeeeeeeeeceaeeeeeaeseeneeseeeeecaaeeesaaeseeeeeseaeeesaeeneneeenaees 61 7 Running the Library 63 Coggingnlm see E a E a crete a A a cee eeccereere 63 LOGGING AU eani ana a E ASE E A A O 63 inponing Carnnidgas seri ar n eae e O N O a E 63 Importing Cartridges via VE Slol eccrine ie nE A AAEE EEEE E ENNES 64 Import Cartridges via Bulk Loading of MagaZiNn S ccccccccececeeseeeeeeseneeeeeeneeeeesseeeeessneeeeesseeeeess 65 Exporiing Canndgos sere mes anaa co taancce shasta ah EA E tunes edvand A EA 65 Loading Tape Drives masa ess cen oe aaa a aa a a a a a a aa 65 Unloadingitrom Tape Dives siesccecestrdesca ccuezsabicsecacesheas up evaast as cceres salvia ac penaas a a e Ta a Ra S 65
43. Clean is configured with the Setup Wizard After the initial setup of your library you can later access the Auto Clean configuration screens directly e From the RMI select Setup gt Partitions e From the FPI select Menu gt Setup gt Partition Configuring Partitions Partitions are virtual sections within a library that present the appearance of multiple separate libraries for purposes of file management access by multiple users or dedication to one or more host applications By default the library has one partition which includes all of the library s resources Administrator can create and delete all partitions The partitions are generated manually one ata time You can create partitions on either the front panel or the remote management interface Operator has access to all partitions but cannot create or delete partitions As aminimum a partition consists of one tape drive and one magazine The tape drive or slot cannot be shared with another partition exceptions to the sharing restrictions are cleaning cartridges and the I E station slots which are shared among all partitions You can later change your partition setup either from the front panel or the remote management interface Note During configuration you can select which drives and magazines that are to be s visible to the backup software By removing some drives or magazines you can comply to your backup software s licencing requirements To let the library
44. DBERG DATA Product Overview Library Features This section describes several features of the StorageLibrary Operator Interfaces The front panel is located on the front of the library and allows users to work locally on the library using the Front Panel Interface FPI The Web Client is a Remote Management Interface RMI that allows users to view and perform library functions from remote sites and is accessible through a internet browser For more information about the front panel and the remote management interface see Operator Interfaces ADI Bridging and LUN The StorageLibrary implements Automation Drive Interface ADI bridging with Logical Unit Numbering LUN addressing The purpose of the LUN interface is to eliminate the requirement for a host interface on the library controller board This means that the library controller does not have its own host interface but SCSI commands to the library controller are sent via one of the installed tape drives The tape drive and the library controller will have a common SCSI ID but different LUN numbers The SCSI commands to from the library controller are sent via the tape drive s ADI port Partitions The partitioning feature allows uses to create up to four virtual tape libraries for separating departmental data The StorageLibrary can be divided into a maximum of four partitions At least one tape drive and one magazine must be assigned to each partition The robot the import ex
45. Drive n Tape Alert The firmware Obtain the correct firmware and 34 Download Fail download has try again failed because you have tried to use the incorrect firmware for this tape drive R6036 High Drive n Tape Alert Environmental Verify that the drive CRU fan is 36 Drive conditions inside running Temperature the tape drive are outside the specified temperature range R6039 High Drive n Tape Alert The tape drive Check for availability of diagnostic 39 Diagnostics may have a fault information and run extended Required diagnostics if applicable Check the tape drive users manual for instructions on running extended diagnostic tests and retrieving diagnostic data 92 TANDBERG DATA Shipping or Transporting the StorageLibrary Interpreting LEDs LEDs provide a visual indication of the status of certain library components LEDs can sometimes communicate that a problem exists when the RAS ticket cannot For example a LED can indicate a firmware problem that prohibits the library from generating RAS tickets The following components of the library have LEDs e Front Panel e Ethernet Connector The Maintenance Menus Table 5 Maintenance Menus Item Name and Description Item name Library FW upgrade Description Upgrades the library FW through RMI Prepare to Ship When selected the robotics is positioned for installing the transport locking screws The magazines are ejected to facilitate the in
46. Glosing RAS Tickets siiig ia aaa aana aada a ina iao aa iaaa ae Aaa RAEE AE EEE 88 S pported RAS Tickets aeiaaeeao naaa aaa aa aean a ARa AAEE EE 88 nterpreling LEDS censier a Per repre re E E T 93 The Maintenance Menus ccccceecccceeeeeceeeeeeeceeeeneeceeeeaeceeeeaeeeeesaeeeeeeneaeeesnenseeesnenseeeenensesensanes 93 The Diagnostics Mens iccssecccns ceive esti teteseceetes ie eeebleededteteleceteienebivesdniaheaenin 93 Ventymg Hard WA Gorana Cea ta cucte A E cei ee eetded AEA acces AEE 94 Software Checking niriminicniniiur ienei an a Aa aE ATENa et dia eae eens 94 Verifying Recent Changes ccccccsccsenceceeeeeeeaeeeeaaeseeeeeeeaeeeeaaeseeaaesaaeeecaaeeeeaaesseaeeseaeeesaeeseaaeseeaeeseeneess 94 Troubleshooting Matrix c cc ceeceecee teense ini AA E AT AAE 95 vi TANDBERG DATA Contents 13 Shipping or Transporting the StorageLibrary 101 Re inserting the Transport Locking SCreWS cc cccceeeeeeeeceeeeeeeaeeeeeeeseeeeecaeeeseaeeseaeeseeeesaeeesaeeeeeeesaas 101 Packing the StorageLibrary ccccccecceeceeseeceeeeeceeeeeaaeeeeneeseaeeecaaeeeeaaeseeeeesaeeesaaesdeaeeseeeeesaeeseneeeeeneeeaas 102 14 Specifications Library Dimensions 0 Library Component Weights Power Requirements Climatic Specifications sni sina iiaiai ane aaia a e E aah ea aaa a a aaRS 15 Safety and Regulatory Information 107 Safety Approvals ra eheee a a a a s ca nage ss arana ia E A 107 EMG Approva
47. More Information or Help TZ Not The license key is composed of a maximum of five printable characters The AOLE license key is case sensitive The license key is verified when it is applied to the library It cannot be transferred to another library The license key can be entered when running the Setup Wizard After the initial setup of your library you can later access the Activate License configuration screens directly e From the RMI select Setup gt License Key e From the FPI select Menu gt Setup gt Activate License The library reboots after three failed activation attempts Configuring Pass Thru Pass Thru is used to combine two or more libraries to increase the number of available slots to above the 40 available with one unit and to allow the combined system to operate as one logical unit The bottom most unit in the Pass Thru system is called Master Library and the units above are called Add on Libraries Before you start the Pass Thru configuration you must have a Pass Thru kit available A Pass Thru kit can be purchased from your Tandberg Data distributor Follow the instructions given in the Hardware Installation chapter to install the Pass Thru kit To configure two or more T40 units as a Pass Thru system start the Pass Thru Wizard beginning with the master library Follow the directions on screen and when so prompted start the Pass Thru Wizard on the add on units The Setup Wizard on the add on units will give
48. NOTE The power supply must be installed horizontally level and pushed gently into position Do not apply excessive force when performing this operation 6 Secure the power supply by tightening the power supply thumbscrews simultaneously See Figure 39c NOTE It is important that you tighten the two thumbscrews simultaneously 7 Connect a new power cord for the AC inlet marked i2 8 Turn on the power switch marked i2 Figure 39 Adding a second Power Supply a Remove the blanking plate b When inserting the power c Tighten the two thumbscrews supply keep it horizontally level simultaneously to slide it in gently StorageLibrary T40 Series Installation and User Guide 77 Hot Swapping a Redundant Power Supply These instructions explain how to hot swap a redundant power supply in T40 if it is fitted with 2x power supplies It is possible to perform this procedure without interrupting the operation of T40 No interaction on the front panel or the remote management interface is necessary when adding a power supply Caution You must switch off the correct power switch and remove the correct power cord when performing this procedure The correct switch and power cord are noted in this procedure To determine which power supply has failed please refer to Troubleshooting Required tools None 1 Access the back of the library and locate the power supply to be replaced See Figure 37 8 Locate
49. RMI Contact your service representative Cartridge stuck in drive Power cycle the library If you use redundant power supplies remember to turn both switches OFF Allow both the library and the drive to complete initialization which in rare cases can take as long as 10 minutes and then retry unloading the tape from the FPI or RMI Make sure that the backup software is not reserving the slot or preventing the tape drive from ejecting the cartridge The backup software needs to cancel the reservation and any hold it has on the tape drive Temporarily disconnecting the library from the host server system eliminates the host system and its software as a problem source Remove the tape drive unit from the drive bay Connect power to the drive either by connecting it to the library s power supply or to an external power supply Try to eject the cartridge by pushing the drive s eject button The drive unit can be connected to the library s power supply by using the power extension cable located behind the battery holder cover plate on the back of the library Follow the drive s emergency eject procedure to remove the cartridge from the drive Replace the tape drive unit Contact your service representative Cartridge stuck in magazine Eject the magazine using the front panel interface Manually remove the cartridge from the magazine slot Contact your service representative Cartridge stuck in robotics Power cycle the li
50. TANDBERG DATA Securing your Information WSS A D StorageLibrary T40 Series Installation and User Guide Revision 433599 05 2009 04 20 www tandbergdata com Copyright 2009 Tandberg Data ASA The information contained in this document is subject to change without notice This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be reproduced modified distributed or translated to another language without the prior written consent of Tandberg Data Tandberg Data ASA P O Box 183 kern N 0510 Oslo Norway Tel 47 22 18 90 90 Fax 47 22 18 95 50 www tandbergdata com This document may describe designs for which patents are pending or have been granted By publishing this information Tandberg Data conveys no license under any patents or any other rights Tandberg Data does not accept liability for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory Tandberg Data makes no representation or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Tandberg Data reserves the right to revise or change this document without obligation on the part of Tandb
51. U high and can be mounted in a 19 rack or used as a tabletop unit The height of the rack mount version is 4U The StorageLibrary T40 contains 4 removable magazines 40 tape slots and is available with either Half Height HH or Full Height FH LTO tape drives see Approved Drive Types The StorageLibrary T40 is easy to use and is designed to simplify backup operations e Optional Pass Thru feature allows upto 5x units to be stacked together as one logical unit e Optional Redundant Power Supply e Four removable magazines allow easy management of data sets or archival storage e Auser friendly operator control panel with backlit LCD provides easy access for configuration and diagnostic operations e Remote management interface to operate the library remotely via a Web Browser e Menu Wizards for simplified library configuration e Integrated barcode reader e Support for SCSI LVD SAS and Fibre Channel Tape Drives e On board Diagnostics and fault analysis e Standby functionality for power saving e Customer replaceable tape drives and power supplies e Customer upgradeable by adding tape drives cartridge slots and redundant power supply A Caution Review the Caution at the beginning of chapter Unpacking the StorageLibrary before you power up the unit for the first time StorageLibrary T40 Series Installation and User Guide 13 Product Description Tape Drive Support For additional specification information for thi
52. a aAA AARAA EN AENEA aAA NESA 34 Installing the Library Cables ssciiiete csczcecs berets aacttentercttaaseitiaeeeten aaeitin ested aaa a aea a a e Ea at 35 Connecting SCSI Cables seiiet aisian iiaia daaa aaaea aA eia ae aa aa aN aaia 35 iv TANDBERG DATA Contents Connecting SAS Cables nse here vices 2aecnestcdavecpcdccehoretaatesyadicuauszesetechudscvaen tasteevaddhnes sveesbtddcehesdaatecds 36 Connecting Fibre Channel Cables c cccccccecceeceeeeeeeeeeceeeeeeeaeeseneeseeeeecaaesesaaeseeeeeseaeessaeeseneeenaees 37 System POWSE ON eoira Se deh ah saceaeth cae ach ng dh Sent cz ea dd dale ve ea enacea dapan seven riadia aaan apad deana rpa aed aea a dagedls 38 Labeling Cartridges for the Barcode Reader ccccceceeccececeeeceaeeeeneeceeeeeceaeeeeaaeseeneeseaeeeseaeeeeaeeeeneesaas 39 5 Operator Interfaces 41 Front Fanell Intertace F PI eana osu scans fab cea vyag A dans lab ae AEA 41 Togo ETa aN EAEE EEE ET EEEE AT EET AT 41 Remote Management Interface RMI sassssseessrsssssrnssssnnessnnnesrnnnssnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnna 42 Me Wl R gt ae ete te vgn a a a a ee 42 HOME SCrOS hed ects eet EE EEEN A IE dol hall T cence Ola ot eit bribe cei TT 45 Soela at Ah dl cle E E rence ree reer erect ere Peete een errr ee eee Tree 45 Words Commonly Used on the FPI and the RMI ccccceeeeeeeeeeeeeeeeeceeeeecaeeeeaaeeeeeeeeeaeeesaeeseeeseeeeess 46 6 Configuring the Library 49 About the Setu
53. aeeesaaeeeeaeeseeeeess 68 Removing Cartridges from the Magazine cccccceceeeeeeeeeeeeeeeeeeeeeseeeeecaaeseeaaeseneeeseaeeseaeeeeaeeseeeees 69 Inserting a Magazine into the Unit eee eee eeneeeee ene ee ee eens ee ee ea gees ee ANANN ENAERE NASAAN NKRA aa 69 Manual Emergency Release of MagaZines ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeseneeeeeeeneeeeeeeeeaees 70 Standby Functionality assii rieien peaa aaa sactuyedsedansd dasctendasuecvescascteyadsetevseseageeaies 70 8 Getting Status and Information 71 Library Settings isie eiin aeaieie a teie aa aaa aa leaden ye ay a ae aaa aa Naaa Eaa aaas 71 Partition and Drive Information cccceeeceeceeeeeeeeeeeeaeeeeeeaaeeeeeeaaeeeeeeaaeeeeesaaeeeeeeaaeeeseeaaeeeeeeaaeeeenenaeeeeneaas 71 NGTWOTK y cccestin cece i ceevtentite hte need dite Nedeeis lies ede oe dite tied dade lee decade 72 Statiste S rasics eaa aaa aai aa ie aada Aaaa a aaa a a a a aaa 73 EVONt LOG eender ri an A AAEE AETA AE ETR 73 9 Adding Removing and Replacing 75 Power Supply Units recenicu ieaiaia ada a aiai a a neil 75 Replacing a Power Supply ccccccceeeeeeceeceeeeeeeaeeeeaeeseeeeeceaeeesaaeeeeeeeseeeesaeeeeaaeseeeeeseeeesaeeeeaeeseeeees 76 Adding a Redundant Power Supply ccc ccccecceeceeeeeeeeceeeeeceaeeeeaaeseeeeecaeeeeaaesseaeeseeeesaeeseaaeeeneeeeaas 77 Hot Swapping a Redundant Power Supply ccccccceeeeeeeeeeeeeeeeeeeeeeeaeeeeaaeseeeeeseeeeseaeeesaeeseeeeenaees 78 Tape Dri
54. agazine further in against the spring until the magazine is latched Figure 35 Inserting a Magazine into the Unit StorageLibrary T40 Series Installation and User Guide 69 Manual Emergency Release of Magazines In failure situations either with the library itself in the event of a power loss or in situations where you need to manually release the magazines a manual emergency release operation is available To activate the emergency magazine release feature you must use the magazine release tool that is fastened to the back of the library See Figure 2 This tool must be inserted through the hole at the bottom of each magazine as shown in Figure 36 Caution Make sure you turn OFF the power before you use the manual emergency release tool Figure 36 Ejecting a Magazine using the Emergency Release Tool Ejecting the lower left Magazine by using the Emergency Release Tool This tool must be inserted through the hole as shown in the picture above Standby Functionality A standby button is available on the front panel To activate Standby mode press the button for a minimum of 2 seconds The StorageLibrary will enter a standby mode in a controlled manner The following operations are performed before the StorageLibrary goes into standby mode 1 Any current StorageLibrary activities are completed The power to the tape drives is switched off The display is turned off No StorageLibrary activity is allowed until
55. ailable e Low An error has occurred in the library but the library is not in danger of failing This setting enables all RAS tickets e High The library is not in immediate danger of failing but current problems could lead to a failure in the future This setting enables RAS tickets with priority 1 and 2 only 60 TANDBERG DATA Configuring the Library e Urgent The library has failed or is in immediate danger of failing A resolution must be found immediately This setting enables RAS tickets with priority 1 only Configuring E mail Notification Before you can configure e mail notifications you must configure the library s e mail account so that the library can send notifications to the designated recipient E mail notification can only be configured from the RMI You need to complete the following steps to configure e mail Event Notification 1 Enable or disable the e mail notification feature as appropriate 2 Enter the recipient s e mail address to be used for event notification This will be used in the To field of e mail sent by the library 3 Enter the IP address of the SMTP server Simple Mail Transport Protocol the library should use This should be an SMTP server that will handle or relay e mails destined for the domain specified in the event notification e mail address This can be found by looking up the MX record of the domain in question in DNS 4 Set Severity Level Event notification e mails wil
56. al configuration The settings are used to log the date and time that events have taken place The library date and time settings can be modified at any time The time is set to a 24 hour clock For example four o clock in the afternoon is entered as 16 00 The Date amp Time is configured with the Setup Wizard After the initial setup of your library you can later access the Date amp Time configuration screens directly e From the RMI select Setup gt Library e From the FPI select Menu gt Setup gt Library StorageLibrary T40 Series Installation and User Guide 57 Configuring Barcode Scan This feature allows the operator to enable or disable the barcode scanner from the front panel or the remote management interface The default setting for the library is barcode scanner enabled If disabled the library will locate cartridges using the robotics The Barcode Scan is configured with the Setup Wizard After the initial setup of your library you can later access the Barcode Scan configuration screens directly e From the RMI selectSetup gt Library e From the FPI select Menu gt Setup gt Library Configuring Audible Alarm The library is equipped with an audible alarm that is activated upon certain error conditions The alarm can either be enabled disabled from the front panel or from the remote management interface The default for the library is audible alarm disabled The Audible Alarm is configured wit
57. an be connected from the tape drive to a switch rather than a gt Note host 4 Connect your Ethernet cable to the Ethernet port on the back of the library for remote access to the library via the remote management interface Push the cable until it snaps into place Connect the other end to a normal 10 100 BaseT Ethernet outlet Connect a power cord to the outlet on the power supply at the back of the library Power on the library by turning on the rear power switch Power up the host system Verify communication with all devices on the bus Configure your library using the commands on the front panel For configuration information please refer to Configuring the Library OM NAD StorageLibrary T40 Series Installation and User Guide System Power on At power on for the first few seconds the unit performs a sequence of diagnostic tests called Power On Self Tests POST POST also includes a loop back test of the robotics cabling After the POST sequence completes successfully the library will respond to SCSI selections Then the system starts a series of initialization functions a process that consists of robot calibration operations and cartridge inventory of magazines and drive The barcode labels on the cartridges will be read when running inventory During these operations the library continuously shows the map status on the screen The status of all magazine slots and the drives are initially unknown and a question mar
58. ased the added slots are taken from the partition owning the lower right magazine The number of available slots in the affected partition is decreased by the same number StorageLibrary T40 Series Installation and User Guide 53 When the number of cleaning slots is decreased the released slots are added to the partition owning the lower right magazine Make sure you remove the cleaning cartridges from the library before you reduce the number of cleaning slots The cleaning slots are configured with the Setup Wizard After the initial setup of your library you can later access the cleaning slot configuration screens directly e From the RMI select Setup gt Slots gt No of Cleaning Slots e From the FPI select Menu gt Setup gt Slots gt No of Cleaning Slots Configuring Auto Clean The library supports automatic cleaning of the drives After a successful move medium command but before responding with status to the host the system requests status from the drive to determine if the drive requires cleaning If Auto Clean is enabled and a usable cleaning cartridge of the correct media type is available a cleaning operation will be initiated The library selects a cleaning cartridge mounts it into the drive and waits for the drive to complete the cleaning operation The drive automatically unloads the cleaning cartridge The library returns it to its original location and then returns the completion status to the host The Auto
59. ate of the lower most unit Master Library the top blanking plate of the upper most unit Add On Library of the combined system For units in between the upper and lower most unit remove both blanking plates Make sure you do not remove any other blanking plates STEP C MOUNTING THE UNIT S INTO THE RACK 6 Slide the unit s onto the rails leaving a space of approximately 100mm for later ear rack mounting step 11 See Figure 14 7 Connect the power cable s to the unit s If using the redundant power supply option connect both power inlets on the unit s Otherwise connect one of the power outlets on the unit s Switch on the corresponding power switch on the unit s 8 The library detects that the transport locking screws are present Follow the instructions on the front panel display to remove all the magazines and obtain access to the locking screws A Caution Be careful not to drop any of the transport locking screws inside the unit 9 Remove the four transport locking screws on each unit as shown in Figure 15 If necessary see Remove the Transport Locking Screws for a detailed description 10 Mount the Ears on the sides of each unit Use the eight M3x4mm countersink screws included with each unit See Figure 16 and Mounting the Rack mount Ears for further details StorageLibrary T40 Series Installation and User Guide 23 11 Slide the unit s fully into the rack and fasten them by mounting the ears to the rack using
60. been issued for this product TANDBERG DATA Safety and Regulatory Information 16 Approved Drive Types Table 25 Approved Drive Types and Compatible Cartridges Drive Type LTO Generation LTO4 LTO3 LTO2 LTO1 IBM LTO 4 full height SCSI IBM LTO 4 full height Fibre Channel y IBM LTO 4 half height SCSI i a se IBM LTO 4 half height SAS IBM LTO 3 full height SCSI IBM LTO 3 fulll height Fibre Channel wo YES ues peanon LTO3 and LTO4 drives support WORM cartridges StorageLibrary T40 Series Installation and User Guide 109
61. between the first drive on the SCSI bus and the host 2 Connect your Ethernet cable to the Ethernet port on the back of the library This will give remote access to the library via the remote management interface Push the cable until it snaps into place Connect the other end to a normal 10 100 BaseT Ethernet outlet StorageLibrary T40 Series Installation and User Guide 35 NO oP amp Connect a power cord to the outlet on the power supply at the back of the library Power on the library by turning on the rear power switch Power up the host system Verify communication with all devices on the bus Configure your library using the commands on the front panel For configuration information please refer to Configuring the Library A Warning Make sure the AC outlet that you connect the StorageLibrary power cable into is reliably earthed Adding the StorageLibrary to an existing rack installation can cause a leaking current fault condition because of the summation of the leaking currents For safety a 250V 2A fuse is located near the power switch Ae 4 Note Tandberg Data recommends that all external SCSI devices including the StorageLibrary are powered on before the computer system is re started Steps 5 and 6 above Connecting SAS Cables Follow this procedure if you are installing a library that includes SAS tape drives Figure 24 StorageLibrary Cabling SAS interface C ROS OD
62. brary If you use redundant power supplies remember to turn both switches OFF Write down any error information given on the FPI or RMI Contact your service representative Failed to move cartridges Write down any error information given on the FPI or RMI Contact your service representative Failed to insert cartridge into Check failing media for pin damage buckling pin drive Hold the cartridge in your hand with the Write Protect Switch to your left and orientation arrow pointing away from you On the right side all the way in front is a small door that can be opened by sliding a door towards you Inside the cartridge you should see a metal pin The pin must be parallel with the cartridge front and is held in place by two metal grippers at each end top and bottom of the cartridge The media should be attached to this pin You see only the top and bottom part of the pin If the pin is missing loose or damaged the tape will be damaged and rejected from the drive 96 TANDBERG DATA Shipping or Transporting the StorageLibrary Table 9 Troubleshooting Matrix Media with Solution Problem Media Solution Media barcode labels Make sure the barcode labels are applied in the correct orientation on the cartridge See Labeling Cartridges for the Barcode Reader Make sure there are no wrinkles on the label Make sure that StorageLibrary specific labels are used If all of the above are OK replace th
63. cover damage to the library if it is transported without the transport locking screws properly installed See Re inserting the Transport Locking Screws for instructions on how to re install the transport locking screws Mounting the Rack mount Ears To mount the rack mount ears the four magazines must be removed To remove the magazines follow the instructions below 1 Connect the power cord to the power connector for power supply 1 at the back of the library 2 Turn on the power switch for power supply 1 at the back of the library 3 Wait until the library completes its power on sequence 4 Use the front panel interface to remove the magazines Menu gt Operations gt Eject Magazine 5 Physically remove the magazines from the library see Magazine Handling If your library supports 24 magazine slots only you need to use the emergency eject tool to remove the two upper magazines The emergency eject tool is located at the back of the library See Manual Emergency Release of Magazines Mount the ears to the chassis of the library Gently re insert the magazines into the library Figure 22 Mounting the Rack Mount Ears 34 TANDBERG DATA Hardware Installation Installing the Library Cables After mounting the StorageLibrary into a rack you must connect the cables to the library Three sets of cabling instructions are available e For libraries with SCSI tape drives e For libraries with SAS tape drives e
64. d at two levels When a user tries to access the library now an Enter Password prompt appears on the screen Logging Out Log out functionality is available on both the front panel and the remote management interface Log out when you have finished accessing the library Logging out secures the library from being accessed by unauthorized users From the remote management interface select the LOGOUT button at the top of the screen to log out or select X in the top right corner of the screen to close the browser window and log both the Operator and Administrator out From the front panel interface select Logout from the Operations menu to log out from the library Importing Cartridges StorageLibrary provides two methods for importing cartridges via the I E slot or via bulk loading of magazines StorageLibrary T40 Series Installation and User Guide 63 Importing Cartridges via I E Slot TZ Note You can import cartridges using either the library interface or the host server software application The instructions included below focus on the library interface method for importing cartridges Please refer to your host application documentation if you wish to use the host to import cartridges 1 Insert cartridges into the I E station using the Open IE Slot command on the Front Panel Interface FPI Once the library has performed an inventory of the I E slots the user is prompted to assign the inserted cartridges to a partit
65. d its power on sequence Contact your service representative Table 11 Troubleshooting Matrix Library Performance with Solution Problem Solution Library Performance The library is not efficiently Check the network bandwidth from the host system If you are backing up data backing up data over a network consider comparing to a local only backup Verify that the host application and the device drivers are installed with the most recent patches to support the tape drive and the library Make sure that you don t have any bottlenecks in the path between the tape drive and the SAS host controller If you use SAS extenders make sure that the extenders have the same or higher maximum speed than the tape drive and host controller Connect the library to a LVD SCSI bus and make sure there are no SE devices on the same bus otherwise this will cause the entire bus to negotiate down to SE speed Clean the tape drive See Cleaning Tape Drives Try anew cartridge A marginal cartridge can cause performance problems due to bad spots on the tape requiring retries Backing up compressed data lowers performance Check the size of the files Small file size can impact performance Table 12 Troubleshooting Matrix Cleaning with Solution Problem Solution Cleaning Cannot load the cleaning Make sure there is no cartridge present in the drive before you Cartridge load a cleaning cartridge Make
66. dges from a storage slot to a tape drive as long as they are in the same partition The library partition is taken offline during the load operation The paths to open the appropriate screens are e From the RMI select Operations gt Load Drive e From the FPI selectMenu gt Operations gt Load Drive Unloading from Tape Drives The Unload Drive operation allows the Administrator to unload cartridges from a single tape drive to a storage slot as long as they are in the same partition The library partition will be taken offline during the unload operation StorageLibrary T40 Series Installation and User Guide 65 NB When you are unloading tape drives only drives loaded with media appear The paths to open the appropriate screens are e From the RMI selectOperations gt UnLoad Drive e From the FPI select Menu gt Operations gt UnLoad Drive Cleaning Tape Drives Tape drives require periodic cleaning at recommended intervals At least one cleaning slot must be configured to enable automatic cleaning of tape drives Manual cleaning can be performed even if no cleaning slots are configured On a manual clean request the library will scan the cleaning slots if any and then the I E slots for a cleaning cartridge If you want to use host based cleaning configure zero cleaning slots on the library and set up your host application to manage the cleaning process For more information on configuring cleaning slots please re
67. ding a cartridge into the library make sure the write protect switch is positioned correctly either on or off Figure 42 Cartridge Write Protect Switch and Correct Label Location a a Write protected cartridge b Write enabled cartridge The red write protect switch slid to the right The red write protect switch slid to the left Barcode Requirements It is recommended that the barcode label is both machine and operator readable A barcode must use only uppercase letters A to Z and or numeric values 0 9 The library supports barcode symbology Code 39 Caution To ensure reliable functionality of the barcode reader you must use StorageLibrary specific barcode labels supported by Tandberg Data Attaching Barcode Labels It is recommended that cartridges have an external barcode label For purposes of identifying the barcode it is recommended that the label is both machine and operator readable All barcode labels must be attached to the front of a cartridge Peel off the label and place it on the cartridge Verify that the label is positioned as illustrated in Figure 42 You should avoid attaching stickers or labels to the top or bottom of the cartridge since if the labels become loose they may get caught in the tape drives or else become scanner unreadable Caution Place the barcode label ONLY according to Figure 42 Placing the label elsewhere may cause failure or possible damage to the library 8
68. dynamic IP address subnet mask gateway MAC address Notification Settings SNMP server IP address E mail address Notification enabled or disabled Severity Level Pass Thru Settings Pass Thru mode slave library IP address The paths to open the appropriate screens are 72 From the RMI select Reports gt Network From the FPI selectMenu gt Reports gt Network TANDBERG DATA Getting Status and Information Statistics The Statistics Report contains the following statistics of the library e Number of Fetches e Number of Stows e Power On Time e Time since drive cleaning The paths to open the appropriate screens are e From the RMI selectReports gt Statistics e From the FPI select Menu gt Reports gt Statistics Event Log The Event Log Report provides information on library events and errors e Email Log e Download Log e Log The path to open the report from the RMI is Reports gt Event Log StorageLibrary T40 Series Installation and User Guide 73 Adding Removing and Replacing This chapter describes how to add remove and replace hardware within your library Adding removing or replacing library components requires you to power off the entire library if you do not have a redundant power supply system Power Supply Unit These instructions explain how to remove and replace a power supply how to add a second power supply to achieve a fully redundant power supply solut
69. e Stop pulling the magazine at the stop line indicated on the mail slot label By exceeding the stop line the library cannot distinguish whether the whole magazine has been exposed or only the three first I E slots Thus when you re insert the magazine the library will need to take an inventory check on all 12 slots instead of only the I E slots StorageLibrary T40 Series Installation and User Guide 67 Removing the Magazine from the Unit The following illustration shows the correct way to remove the magazine from its bay Note You cannot remove the magazine if the unit is password protected or locked by i host software through a Prevent Medium Removal SCSI command When ejecting the magazine it automatically pops out a few inches With one hand grip the handle on the outer side of the magazine bezel and hold the other hand under the magazine See Figure 32 Pull out the magazine carefully keeping it horizontally level with the library If the magazine is filled with cartridges be prepared for the weight of the magazine Keep one hand underneath the magazine to prevent the back of the magazine falling down when it leaves the magazine bay Figure 32 Removing a Magazine from the Library Inserting Cartridges into the Magazine When inserting cartridges the access door of the cartridge must face the magazine slot opening Push the cartridge carefully into the magazine slot until it locks in place See Figure 33 NOTE The rear side o
70. e FW Allow Remote Man wees 5 n upgrade gt j Allow Remote FW Menu Timeou UnLoad Drive upgrade Slots and Drives World Wide Name gt Adjust Contrast Eject Magazines gt Pass Thru Drive gt System Test 4 gt Clean Drive Firmware Version Enable Pass Thru Serial Number gt Cycle test Add On IP addresses Control Path Change World Wide Name Partition Mode Interface ID L_ es Web pl Slots Inquiry String assword Logout A N k No of IE slots Aiea No of Cleaning Slots a IP Address Mode m Static IP Address P i arton Static Netmask 4 Static Gateway Partition Assignment j Ee a Drives amp Magazines yna Dynamic Gateway Drive Interface ID Allow Web Access Control Path Allow Web FW Upgrade sateen MAC address Barcode Mode Pass thru Add On IP addresses gt Library 4 RAS Tickets Menu Timeout Audible Alarm ae Barcode Scanner Statistics Date and Time 3 FPI Password Fetch Stow Power On Time gt Activate License Drive Cleaning StorageLibrary T40 Series Installation and User Guide 43 Figure 29 Remote Management Interface RMI Top Level Menu Tree 44
71. e control path In the event that the control path connection to the host application fails you may manually select a new control path for the partition Y Not You may need to modify settings in your host application as a result of modifying ee the control path For details please refer to your host application documentation The control path is configured with the Setup Wizard After the initial setup of your library you can later access the control path configuration screens directly From the BM Sachastre s Rant it tens Configuring Menu Timeout The Menu Timeout feature allows you to configure the timeout delay on the front panel and remote management interface If there has been no activity on the front panel or remote management interface for a specified time the FPI and RMI screens return to the home screens The menu timeout is user settable from 1 to 9 minutes The default value is 1 minute The menu timeout is configured with the Setup Wizard After the initial setup of your library you can later access the Menu Timeout configuration screens directly e From the RMI select Setup gt Library e From the FPI selectMenu gt Setup gt Library Setting Date and Time The library is equipped with a battery backed up real time clock The time is set initially during manufacturing but needs to be re set to the local time by the user As a minimum it is recommended that the library s date and time be set during initi
72. e drives so that your library contains four half height drives two full height drives or a combination of these TZ Not A full height drive can occupy the bottom two half height drive positions or the top E NOIE two half height drive positions but NOT the middle two half height drive positions These instructions explain how to add a tape drive to your library Required tools Screwdriver 1 Power off the library switching both the switch es off located at the back 2 Detach the cover plate for the bay where the tape drive will be added Use a screwdriver to loosen the cover plate screws and remove the plate Save the cover plate If you later decide to remove the tape drive you will need to re install the cover plate 3 Insert the tape drive into the drive bay Using the guide rails on both the tape drive and in the drive bay slowly slide the tape drive into the bay The tape drive must be horizontally level for it to slide in smoothly 4 Tighten the thumbscrews to secure the tape drive to the module The thumbscrews must be aligned with the module s screw holes If they are not aligned the tape drive will not be inserted correctly Tighten the thumbscrews simultaneously 5 Connect the host interface cables to the tape drive If the tape drive is a SCSI drive and the drive is the last device on the bus you must also connect the SCSI terminator 6 Power on the library Run the setup wizard from the front panel or the remo
73. e label with a new one If problem continues contact your service representative Data cartridge incompatible with drive Make sure you are using a data cartridge that is compatible with the drive See the tape drive s reference manuals for details The SW backup application detects if an incompatible data cartridge is used and communicates this to the user Remove the cartridge from the library Cannot write to or read from tape Make sure that the cartridge is write enabled move the write protect switch to the enabled position Make sure that the cartridge has not been written using an incompatible format Make sure that the cartridge is an acceptable format for your drive type See the tape drive reference manuals for details Make sure the cartridge has not been exposed to harsh environmental or electrical conditions or is not physically damaged in any way Many backup applications do not read or write to cartridges that were created using a different backup application In this case you may have to perform an erase format or label operation on the cartridge Make sure you understand any data protection or overwrite protection schemes that your backup application may be using which could prevent you from writing to a given cartridge Retry the operation with a different known good tape Clean the tape drive See Cleaning Tape Drives Table 10 Troubleshooting Matrix SCSI with Solution
74. e pass thru configuration and to connect to the that the network connection add on library between the master and the add on library is working R3005 Urgent Pass Thru The master Verify that all libraries in the pass configuration failed library is not able thru system are using the same to configure to firmware revision the add on Also verify that the TCP IP library communication between the master and the add on library is working Reboot and retry the operation R3006 Urgent Pass Thru is The Pass Thru Please run the Setup Wizard on disabled in the add functionality is the add on library and set the on library disabled in the Pass Thru configuration to Add add on library on R6005 High Drive n Tape Alert The tape is Clean the drive 5 Read Failure damaged or the Try another cartridge drive is faulty If the problem persists replace the tape drive R6006 High Drive n Tape Alert The tape is from Clean the drive the tape drive is If the problem persists replace faulty the tape drive R6007 High Drive n Tape Alert The tape Copy any data you need to 7 Media Life cartridge has another tape reached the end Discard the old tape of its calculated useful life R6008 High Drive n Tape Alert The tape Replace the cartridge with a data 8 Not Data Grade cartridge is not grade tape data grade Any data you back up to the tape is at risk R6009 High Drive n Tape Alert You are trying to Remov
75. e the write protection or use another tape StorageLibrary T40 Series Installation and User Guide 91 RAS Severity Display Message Description Suggested Action Ticket Level R6012 High Drive n Tape Alert You have tried to Use another tape 12 Unsupported load a cartridge of Format a type which is not supported by this drive R6020 High Drive n Tape Alert The tape drive If the operation has stopped eject 20 Clean Now needs cleaning the tape and clean the drive If the operation has not stopped wait for it to finish and then clean the drive Check the user manual for cleaning instructions R6022 High Drive n Tape Alert The last cleaning Discard the worn out cleaning 22 Expired cartridge used in cartridge Cleaning Media the tape drive is wait for the current operation to worn out finish Then use a new cleaning cartridge R6030 High Drive n Tape Alert The tape drive Eject the tape 30 Hardware A has a hardware Reset the drive fault Re start the operation R6031 High Drive n Tape Alert The tape drive Turn the tape drive off and then 31 Hardware B has a hardware on again fault Re start the operation If the problem persists call the tape drive supplier helpline R6032 High Drive n Tape Alert The tape drive Check the cables and cable 32 Interface has a problem connections with the host Re start the operation interface R6034 High
76. eai aa RES ADI Brickgime amd LUN asore E Semsexied ae atiyidabicavas A PANIHODS scieestss 5 feces acc as Geese ca un sae exh s ele esd Galax sais ens bdatotca bs fcc eet Getneee rs Gas eu untae Gey cea Saree edaieusn tae Control PAL es Season sad xh deceesve need a aea a Aaa Ea ARIANA ENAA TEDEN ESS VE Statio Mpe aeaaea a aana ea Caa EEA a aAA aA RAEN a AAEE ENKER A AEE EN TERENE SNESE Simple Network Management Protocol SNMP cc ccceeeceeeeeeeeeeeeeeeeeeeaeeeeaeeseeeeeseaeeesaeeseeeeenaees Capacity on Demand COD cecccecceeeeeseeceeeeeeeaeeeeaaeceneeecaaeeecaaeeeeaeeseeeeecaaeseeaaeseeeeeseaeeesaeeneaeesnaees Pass Thru Upgrade eaan AAAA EEE ede lee ede Redundant Power Supply ccccccccssceeseceeceeeeeeeaeeeeaeeeeeeeeceaeeeeaaesgeaeeseaeeeseaeseeaaeseaeeeseaeeesaaeseeeeeeeeeeess Browser Requirements 3 Unpacking the StorageLibrary 1 Finding a Location for the StorageLibrary ssseseeseesieesiresirssirssirssirnsinesinsstnsstnnsrnssrnnnrnnsnnnstnnnnnn nenene 19 UNPACKING acrecrenirori aN E E AN E EAA 19 4 Hardware Installation 21 Preparing for Installation sisted aiiereeicaitiiteieies ian E ARRENA R A 22 Installing one or more StorageLibrary Product s in a RACK ccccceeeeceeeeeseeeeeeeeeeeeeeeseaeeesaeeeeeeeeaees 22 Remove the Transport Locking SCrews 2c ccccccceeeeeceeseeceeeeeceaeeeeaaeseneecaeeseaaeseeaaeseeeesaeseeaaesseneeesaees 33 Mounting the Rack Mount Eas wccvsscitivscdeces daanin inaani K
77. ecuted when the Import operation has been completed To import media you need to provide the following information in the Operator interface Partition lists the partitions that you are assigned access to view o Cartridges listed include the cartridges that you want to move TZ Not Moving cartridges may necessitate updating your host application Please refer to a LLOG your host application documentation The Open I E Slot command can be accessed from FPI only The Assign Media and Import Media commands can be accessed from both FPI and RMI The paths to open the appropriate screens are e From the RMI select e Operations gt Assign Media e Operations gt Import Media e From the FPI select e Open IE Slot e Menu gt Operations gt Assign Media e Menu gt Operations gt Import Media 64 TANDBERG DATA Running the Library Import Cartridges via Bulk Loading of Magazines Another way to import cartridges is through bulk loading Eject the magazines and manually insert directly into storage slots as many cartridges as you plan to use Once the magazines are inserted and the inventory completed the library configuration can be viewed from the remote management home screen or from the slots button on the front panel interface FPI home screen Cartridges bulk loaded this way will automatically be assigned to the partition owning the magazine If the magazine contains cleaning slots cartridges installed in these slots are
78. ed configuring your library and the menu commands on both the front panel interface FPI and the remote management interface RMI allow you to re configure your library at any time About the Setup Wizard When you first power on the library the front panel interface FPI displays the Setup Wizard which walks you through the initial configuration of the library s operational settings These include network settings that enable you to access the library from the remote management interface RMI You must begin with the Setup Wizard on the front panel although you have the option to complete the Setup Wizard on the RMI The Setup Wizard prompts you to enter the network settings that allow the RMI to access the library Once this step is complete you must choose to either complete the wizard locally on the FPI or remotely on the RMI Configuring the library is not a one time process The Setup Wizard is simply an aid to assist you with the initial configuration You can always return to the Setup Wizard or use commands on the Setup menu to modify all library settings including network settings TZ Not Power cycling powering the library on and off is not necessary in order to ne configure the library Using the Default Administrative User Account Administrator When you power on the library for the first time it is not necessary to log in to use the front panel interface FPI You can start using the Setup Wizard immediately
79. ed municipal waste Regulatory Name The Tandberg StorageLibrary T40 Regulatory Name is Model 1040 Explanation of Symbols and Notes To highlight important information the following symbols appear throughout this document Caution Indicates a situation that may cause possible damage to equipment loss of data or interference with other equipment A Warni Indicates a potentially hazardous situation which if not avoided could result in arning death or bodily injury Note Indicates information intended to help you make better use of your system StorageLibrary T40 Series Installation and User Guide 11 Other Documents You May Need The following documents are also available for this product These documents can be found at www tandbergdata com e StorageLibrary T40 Series Quick Installation Guide 433559 gives you an overview of how to install the library e StorageLibrary T40 Series Pass Thru Installation Manual 433831 helps you mount the StorageLibrary T40 Series or Pass Thru system correctly into a rack e StorageLibrary T40 SCSI Functional Specification 433489 provides the SCSI interface specification for the Tandberg Data StorageLibrary T40 e StorageLibrary T40 Series Customer Replaceable Unit CRU Tape Drive Instruction 433601 e StorageLibrary T40 Series Customer Replaceable Unit CRU Power Supply Instruction 433602 Getting More Information or Help For further assistance
80. el Menu Tree 00 wid Figure 29 Remote Management Interface RMI Top Level Menu Tree wie 44 Figure 30 Remote Management Interface Home Screen seee ne 45 Figure 31 Maps Menu on the FPI eeceeeseeeeeeeneeeeeeeeaee 47 Figure 32 Removing a Magazine from the Library 68 Figure 33 Inserting a Cartridge into the Magazine Slot ceeceesesseeseeeeeeeeeeeeseeeeeeeseneeeaeeseaeeeeeseaeeseeseaeeseeesseeseaeeeneeseeeennees 68 Figure 34 Ejecting a Cartridge from the Magazine Slot eeceescessceeeeeeeeeeeeeesneeeeeeseeeeeaeeseaeeeeeseaeesaeeesaeeseeeeseeseaeeeneeseeeeneees 69 Figure 35 Inserting a Magazine into the Unit Figure 36 Ejecting a Magazine using the Emergency Release Tool Te Figure 37 Th Back of the Library esnan iecaateagcaaeishaceevicegsa EEES E E AAEE ESE es Figure 38 Replacing a Power Supply c ccescesssceeseeeeeeeseeseaeeeseeceaeecsaeeeseeseaeesseeseaeenaeeeaeecsaeeeseeseaeesseeseaeeeseeseaeeseaeseneeseaeesaaees Figure 39 Adding a second Power Supply Figure 40 Hot Swapping a Power Supply Figure 41 Adding or Removing a Tape Drive sesser Figure 42 Cartridge Write Protect Switch and Correct Label Location Figure 43 Transport Locking Screws Marked with Red Plastic Tab Figure 44 The StorageLibrary partly packed 0 0 0 eeeeeseseeneeeseeeseeceaeeeseereaeesaeeeaeecsaeseaeeseaeesaeessaeeeseeseaeecsaeseaeeseaeeeseeseaeeeneeeeaee viii TANDBERG DATA Contents
81. erg Data to notify any person or organization of such revision or change Every effort has been made to acknowledge trademarks and their owners All trademarks within this document are the property of their respective owners Trademarked names are used solely for identification or exemplary purposes and any omissions are unintentional Published April 2009 Part No 433599 05 Table of Contents 1 About This Guide 1 Waste Electrical and Electronic Equipment Directive PROQUIATORY Name sassi niana aaa aa N E E sent manent een E uehtaaeeinaeeeetts Explanation of Symbols and Notes 0 ccccccceeeceeeeeeeeeeeeeeeeeceeeeeceaeeeeaaeseeeeeseaeeesaaeeseaaeseeeeseaeeesnaeeseneeenaees Other Documents You May Need Getting More Information or Help cccccceecceeeeeeeeeeeeeeeeeeeeeeeeaeeeeaaeeeeeeeeaeeesaaeeseaeeseneeeseaeessaeeeeeesseneess International HEAdQualrtel ceeececeeeeeeeeeeeene cece eases ee dieuna aa EE E Technical Support 2 Product Overview 1 Product DESCIOUON caves ce sin Seechatecedeaduct dectanchetenditedectaiets pesiiet dectaneecDenaadeeechats aE AE Ea araia Tape Drive Support Data Transfer Rates Magazines Front Panel Poar PAS lees seine tes Sec eh cesses s ease tae eas Gee cet Sete daip es dette a cc eet Seite eae eu sada a cea Sarees aeusn ies IDR ANY FOAUU SS ooer ives Gerecer hs tai E E S S Operator INtetaCes sci is sccevseceecssscascecse i packiphtactesdascnetdpscstadeshatecgiiys akana Aaaa a aeaa
82. etup gt Partition Changing Partition Modes The library has two partition modes Online and Offline X Not When changing the partition mode from online to offline all host application A OE commands are completed if they are in progress when the mode is changed e Online the normal operating condition for the partition In this mode the robotics is enabled and all host application commands are processed e Offline the partition does not process any host application commands If a partition is taken offline the physical library and other partitions are not affected StorageLibrary T40 Series Installation and User Guide 55 The library is automatically taken offline when the unit is busy executing internal time consuming tasks In addition the user can manually take the physical library or any of its partitions online or offline You can take a partition offline rather than the entire library so as to minimize disruption of library operations You may manually change the partition mode to online or offline from the front panel or from the remote management interface Details on changing partition mode include e The default partition mode is online e The partition mode must be set to Offline if you want to restrict host access to the specified partition When you are changing partition mode be aware of the following information e The Online Offline buttons toggle between states e Itis only possible to set a partition
83. f lines on the display is limited If the text to be displayed contains more than 8 lines a similar scroll function to that described above is used For line scrolling the arrows on the buttons indicate scroll up or down function StorageLibrary T40 Series Installation and User Guide 41 Remote Management Interface RMI The remote management interface RMI is similar to the front panel interface FPI The remote management interface is accessible from any supported web browser For more information on supported web browsers please refer to Browser Requirements To manage the library from a remote management interface you must set up the library s initial network configuration from the front panel interface For information on network configuration settings for remote use please refer to Configuring Network Settings Menu Trees The following four menus on the FPI and the RMI organize commands into logical groupings e The Operations menu consists of commands that enable you to change the library s mode of operations import and export cartridges load and unload tape drives eject magazines clean the drive and change partition mode e The Setup menu consists of commands that you can use to set up and configure various aspects of the library including network Pass Thru partitions I E stations cleaning slots drive configuration license password menu timeout date and time barcode scan and audible alarm e The Rep
84. f the cartridge with the Write Protect switch and the barcode label must be facing outwards Make sure the cartridges latch properly For handling of the cartridges in the magazines see Working With Cartridges and Barcodes Figure 33 Inserting a Cartridge into the Magazine Slot a Gently push the cartridge into the b The cartridge locked in place Make magazine slot until it locks in place sure that the cartridge latch properly NOTE The write protect switch and the barcode label if any must be facing outwards 68 TANDBERG DATA Running the Library Removing Cartridges from the Magazine Gently press the cartridge release tab towards the cartridge until the cartridge is released See Figure 34 The cartridge is spring loaded so it is important to prevent the cartridge from popping all the way out A Prevent the cartridge from falling down in order to avoid possible damage or loss Warning off data Figure 34 Ejecting a Cartridge from the Magazine Slot Gently press the cartridge release tab towards the cartridge until the cartridge is released Inserting a Magazine into the Unit The right and left magazines are mirrored and can only be inserted into the correct left or right magazine bay 1 Insert the back of the magazine into the correct magazine bay Make sure it is horizontally level with the library 2 Slide the magazine in carefully until the eject spring engages See Figure 35 3 Gently push the m
85. fer to Configuring Cleaning Slots Cleaning cartridges remove accumulated residue from the tape drive and the read write head Importing Cleaning Media The Import Media command previously described is also used to import cleaning media To import cleaning media you should open the I E station and insert one or more cleaning cartridges Once the I E station is closed and the inventory has completed the cartridges must be assigned to the Cleaning or System partition If cleaning slots are configured you may Import the cartridges to the cleaning slots Each cleaning cartridge when imported is moved to the first free cleaning slot If no cleaning slots are configured the cleaning cartridges assigned will remain in the I E station Cleaning Media Handling When a cleaning cartridge is imported into a cleaning slot the cleaning count for that cartridge is set to zero Each time the cartridge is used for drive cleaning the cleaning count is incremented The tape drive will detect when the specified life span of a cleaning cartridge has expired and report this back to the library The cartridge is then flagged as expired and no longer used The Administrator is prompted to export the expired cartridge and import a new one If the drive detects that a cartridge used for cleaning is a data cartridge this is also reported to the library as for expired cartridges The cartridge is flagged as a data cartridge and not used The Administrator is pro
86. ful interference in which case the user will be required to correct the interference at his her own expense VCCI Class A 4b FED HJ pE Hi amp TORE ERU FA MPFR MRE CH ET COBRA AD MODEM T SED BRANAL EMH Translation This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio interference may occur in which case the user may be required to take corrective actions Canada ICES 003 2004 This Class A digital apparatus complies with the Canadian ICES 003 Cet appareil num rique de la classe A ou classe B si ainsi indiqu sur l tiquette d enregistration est conforme a la norme NMB 003 du Canada Conformity Declarations Europe CE Marking by the CE symbol indicates compliance of this system to the applicable Country Directives of the European Union including the EMC directive 2004 108 EEC and the Low Voltage Directive 2006 95 EEC A Declaration of Conformity in accordance with the applicable directives has been issued for this product Australia New Zealand 108 C Tick Class A Marking by the C Tick symbol indicates compliance of this system to the Australian EMC standard AS NZS 3548 1995 Information Technological Equipment A Declaration of Conformity in accordance with the applicable standard has
87. gt Prepare to Ship and follow the instructions displayed on the front panel interface The robotics will automatically be moved to the lower front position and the magazines will pop out Remove all magazines Remove all cartridges from all the magazines Turn off the power switch on the back of the library Oo pr o Install the four transport locking screws The screws secure the robotics to the front chassis The transport locking screws are wound into the robotics from the front of the library two on each side of the front bezel See Figure 43 7 If installed remove the rack mount ears If your library is a 24 slot version you need to remove the two upper magazines by using the emergency eject tool See Manual Emergency Release of Magazines Re insert all magazines 8 If you need to ship the library use the original packaging StorageLibrary T40 Series Installation and User Guide 101 Figure 43 Transport Locking Screws Marked with Red Plastic Tab Packing the StorageLibrary If you want to ship the library you need to use the original packaging in order to keep the warranty The packaging has been designed specifically for safe transportation of the StorageLibrary See Figure 44 If you need to order new packaging contact Technical Support For contact information see Getting More Information or Help Figure 44 The StorageLibrary partly packed 102 TANDBERG DATA Shipping or Transporting the StorageLibrary
88. h the Setup Wizard After the initial setup of your library you can later access the Audible Alarm configuration screens directly e From the RMI select Setup gt Library e From the FPI selectMenu gt Setup gt Library Configuring Network Settings The Network configuration screen provides information on the network settings that are configurable from the front panel The network settings include e Dynamic or static IP address e Static IP address e Static default gateway e Static subnet mask e Enable disable RMI interface e Enable disable RMI FW upgrade Use the Network configuration screen to configure the library network settings The network settings set the connectivity of the library to the network If Dynamic Host Configuration Protocol DHCP is enabled on your network enabling DHCP will automatically configure the library network settings If DHCP is not enabled on your network you need to manually configure the IP address subnet mask and default gateway settings Details on network settings include e The library can be set to DHCP mode In this mode the IP address subnet mask and default gateway is configured by a DHCP server DHCP is selected by default If DHCP mode is not selected IP address subnet mask and default gateway must be entered e The IP Address Subnet Mask and Default Gateway text boxes are limited to numeric characters Each of the four groups cannot have a value greater than 255 T
89. he paths to open the appropriate screens are e From the RMI select Setup gt Network After the initial setup of your library you can access the Network configuration screens directly from both the FPI and the RMI 58 TANDBERG DATA Configuring the Library e From the RMI select Setup gt Network e From the FPI select Menu gt Setup gt Network Remote Access If you choose to complete the Setup Wizard remotely the wizard on the front panel interface FPI automatically displays the Network settings you need in order to access the remote management interface RMI The network settings are also viewable from the front panel Menu gt Reports gt Network screen The screen provides the information necessary to access the remote management interface The screen lists the IP address of the library Use this IP address to access the remote management interface using a web browser When typing the IP address into a web browser make sure you precede it with http for example http 123 123 123 123 The legal values are enable and disable Configuring FPI Password There are two user access levels in the library Operator and Administrator The FPI has two levels of password corresponding to the two access levels The Operator has access to all of the features in the Reports and Operations sub menus These features allow the Operator to check statistics and issue basic tape management functions The Operator does not
90. ht magazine with a Pass Thru magazine the system will briefly perform a calibration before it is ready for use For information on how to set up Pass thru please see Configuring Pass Thru Redundant Power Supply The StorageLibrary T40 is supplied with redundant power supplies The secondary power supply is fitted to provide redundancy for mission critical operations and to avoid power interruption to the library Both power supplies share the load under normal operating conditions However if one of the power supplies fails the other will provide the full load The two modular power supplies can be easily fitted and removed using thumb screws on the back of the library The two power supplies have independent power disconnect switches to enable hot swapping of each power supply The auto ranging power supplies are capable of using AC supplies between 100v and 240v See Adding a Redundant Power Supply for replacement of power supplies Browser Requirements The supported browsers include e Firefox version 1 0 6 and above e Internet Explorer version 6 0 and above 18 TANDBERG DATA Product Overview Unpacking the StorageLibrary This chapter provides detailed information for preparing the library location A Caution After the library is unpacked it needs to acclimatise for 8 hours before the power is turned on Finding a Location for the StorageLibrary e The StorageLibrary must be located in a stable environment
91. icket Level R1129 Urgent Failed to stow at Failed to insert Reboot the loader and retry the R112C drive n cartridge in drive operation If failure persists insert the cartridge into a magazine slot remove the magazine and verify that the cartridge is not damaged If failure persists replace the drive CRU R1200 Urgent Failed to fetch at The robotics is Reboot the loader and retry the R1228 slot n not able to fetch operation the requested Remove the magazine if possible cartridge from the Remove all cartridges nee Verify that the cartridge is not damaged Insert empty magazines Power cycle the loader Retry the operation Retry the operation with a new magazine R1229 Urgent Failed to fetch at Failed to fetch Reboot the loader and retry the R122C drive n cartridge in drive operation If failure persists replace the drive CRU R2000 Urgent No drive detected The library is not Please verify that the drive CRU able to detect the is installed drive Reboot the loader and retry the operation If the problem persists please contact technical support R2001 Urgent Drive hardware The library has Please verify that the drive CRU fault is detected detected a drive is installed Reboot the loader hardware fault and retry the operation If failure persists replace the drive CRU R2002 Low Drive firmware A firmware Update the drive firmware to the update available update is latest version available fro
92. ion Figure 37 The Back of the Library StorageLibrary T40 Series Installation and User Guide 75 Replacing a Power Supply These instructions explain how to remove a single power supply to replace it with a new one When adding a power supply no interaction on the front panel or the remote management interface is necessary If the library is fitted with two power supply modules then it is possible to replace the power supply without switching off the power For more information about replacing a second power supply see Hot Swapping a Redundant Power Supply Caution You must power off the library and remove power cords before performing this procedure Required tools None 1 Prepare the host application for system shutdown 2 Access the back of the library and locate the power supply See Figure 37 3 Turn off the power of the library using the switch on the rear NOTE T40 Please turn off both power switches The T40 has only one power switch 4 Remove the power cord s NOTE T40 Please remove both power cords The T40 has only one power cord 5 Loosen the power supply thumbscrews Please ensure you loosen both screws simultaneously See Figure 38 6 Remove the power supply by gripping the thumbscrews and pulling the power supply towards you 7 Insert the new power supply into the empty power supply bay NOTE The power supply must be installed horizontally level and pushed gently into position Do not apply
93. ion This assignment can either be performed directly or postponed until later Do not insert cartridges into the I E station during the library power cycle TZ Not There is no hard stop on the import slot Stop pulling the magazine at the stop ee line indicated on the mail slot label on the top of the magazine See section Magazine Handling in this chapter for more information 2 Assign the cartridges to a partition via the Menu gt Operation gt Assign Media command After cartridges are loaded into the I E station the I E station magazine is closed and an inventory of the I E station is performed A prompt appears on the display asking if you want to assign the cartridges to a partition To begin using cartridges for data storage cartridges must be assigned to a partition After having selected which partition to assign the unassigned I E cartridges to the cartridges are ready for use If you select the wrong partition open the I E magazine move the cartridge to a different I E slot and close the I E magazine The library re scans the I E slots and the Assign Media screen appears again 3 Use the Import Media command to physically move the cartridge from the I E slot to a free storage slot in the partition where it is assigned If the library contains multiple partitions the import operation will not affect operations in other partitions Commands received through the control path of the different partitions will be queued and ex
94. k 7 is displayed for each slot As the robot searches the magazine slots for cartridges during inventory the display is updated Not You should turn on the power at least 60 seconds before the computer system is A SIE started The tape drive needs up to 60 seconds after power on until it is active on the SCSI bus Note If the self diagnostics and the inventory sequence are successfully completed the green LED illuminates and the display returns to the home screen The library is now ready for further configuration and operation If a problem occurs during the power on sequence the StorageLibrary displays an error message on the display Please refer to Troubleshooting to learn the procedures for resolving the problem 38 TANDBERG DATA Hardware Installation Labeling Cartridges for the Barcode Reader If you want to use the barcode reader functionality in the library you must attach barcode labels to the cartridges Z You need to use StorageLibrary specific bar code labels to ensure reliable Note functionality of the barcode reader Caution Cartridge labels must be oriented on the cartridges as shown in the Figure 26 Other orientations of the cartridge labels may interfere with the loaders operation Cartridge labels must be positioned on the cartridges as shown in Figure 26 The locking mechanism should be on the left For more information see the Working With Cartridges and Barcodes chapter Figure 26 Positioning
95. l Siivi insi ees ein aan dana wears N eip Sli nn ea AAT ie 107 Conformity Declarations innii ianaeaieo ea ads A A ea eee 108 16 Approved Drive Types 109 StorageLibrary T40 Series Installation and User Guide vii Figures Figure 1 Front Panel of the StorageLibrary eseeseeeecseesceseseeeseecesceseneeeseeseaeesseesaeesaeeeaeessaeseseeeeasesseeseaeesaeseaeeseaeseneeseaeensaees Figure 2 Rear Panel of the StorageLibrary with 1 full height SCSI Drive Installed on Figure 3 Two T40 Units MOUNTED in a LACK oo eee eseeeeeeeeeteseeeseeceaeessaeceseeseaeesseeeeaeeesaeeeaeessaeseseeseaeesseeseaeeeiaeseaeeseaeseeeseaeesseees Figure 4 Position of the Rack Installation Stencil Front VieW c ccesceseceeeneeeeeeeeeeeseeeeeaeeeeeeeeneeseaeesaeeesaeeseeeeeaeeseeeeeneseaeeeeees Figure 5 Matching the Hole set ccecseseeeteeeeeeeeeeeeneeeeneens Figure 6 Position of the Rack Installation Stencil Rear View Figure 7 Aligning of the Rack Installation Stencils for systems with more than two units Figure 8 The Rail Assemblies sceeeeeeeeees Figure 9 Screw Mounting Sequence Front View 27 Figure 10 Rear View of the Rack sesse 1 28 Figure 11 Rack Ear Mounting Holes c cesceeeceeeeeeeeeeeneesneeeeneeees 1 28 Figure 12 Remove the top blanking plate of the lower most unit 29 Figure 13 Remove the bottom blanking plate of the upper most unit 29 Figure 14
96. l not be generated for errors of a severity below the one chosen The screen also provides a method to verify that the chosen settings are valid by generating a test notification The path to open the appropriate screen is e From the RMI select Setup gt Notification StorageLibrary T40 Series Installation and User Guide 61 Running the Library This chapter explains how to access and operate your library Most of the library functions described here can be found under the Operations menu Logging In To access the remote management interface the Operator and Administrator must first log in to the library in order to perform library functions or view library operations If you are logging in to the library for the first time using the default Administrator account Administrator leave the password field blank As soon as you have logged on it is recommended that you change the default Administrator password The password protection on the front panel interface is disabled when you power ON the library for the first time This means that anyone has full access to the library and can do anything without being asked for a password As long as there is no FPI password enabled regardless of how many times the system is re started the library will have this free access Once the FPI password is enabled the user will need to enter an Operator password or an Administrator password Access to the library is now limite
97. lation A Caution Remove only the upper blanking plate of the lower most unit Master Library the top blanking plate of the upper most unit Add On Library of the combined system For units in between the upper and lower most unit remove both blanking plates Make sure you do not remove any other blanking plates Figure 12 Remove the top blanking plate of the lower most unit top blanking plate Master Library Figure 13 Remove the bottom blanking plate of the upper most unit Note If the unit is in between two other units both top and bottom plates are removed StorageLibrary T40 Series Installation and User Guide 29 Figure 14 Slide the units onto the rails leaving 100mm for ear mounting Figure 15 Remove the transport locking screws Transport locking screws A Caution 30 The transport locking screws must be removed before the StorageLibrary can operate normally Be careful not to drop any of the transport locking screws inside the unit TANDBERG DATA Hardware Installation Figure 16 Mount the ears on the side of the units StorageLibrary T40 Series Installation and User Guide 31 Figure 18 Install the Pass Thru box in the Pass Thru magazine Figure 19 Exchange the right lower most magazine with the Pass Thru magazine in all the units except the upper most unit
98. le Drive Empty S There is no cartridge in the drive Drive Loaded ld A cartridge is loaded in the drive Drive Idle ie A cartridge is loaded and the drive is ready to use it Drive Rewinding rw The drive is rewinding the tape Drive Seeking sk The drive is searching for specific data on the tape Drive Reading rd The drive is reading data for transfer to a host via the SCSI interface Drive Writing wr The drive is writing data received from a host to the tape Drive Erasing er The drive is erasing data from parts of or the whole of the tape Drive Cleaning cl A cleaning cartridge has been inserted into the drive and the drive is using it to clean the relevant mechanical parts Drive Loading ld A tape has been inserted into the drive The drive is in the process of mechanically loading the tape Drive Unloading ul The drive is in the process of mechanically unloading the tape Drive Update ur The drive has completed an internal update Ready Drive Updating ud The drive is in the process of performing an internal firmware update Drive ca A data tape has been inserted and loaded into the drive The drive is Calibrating in the process of measuring its physical properties During inventory and in the Maps menu different symbols are displayed on the FPI to indicate if there are cartridges present in the magazines in the drives and in the robotics A description of the symbols are enlisted in Table 3 46 TANDBERG DATA Operator In
99. le to the host application The Setup Wizard Cleaning Slot Configuration screen prompts you to enter the number of cleaning slots you want to designate for your library You can also access the Cleaning Slot Configuration screens directly from either the front panel or the remote management interface Configuring one or more dedicated cleaning slots is required to enable the library s cleaning feature The library supports 0 3 cleaning slots These are located as the three innermost slots innermost column of the lower right magazine If the unit has a Pass Thru magazine the cleaning slots are located at the innermost slots next to the Pass Thru box slot see Figure 18 If the library has been previously configured the number of cleaning slots that are currently configured appears on the screen The cleaning slots are shared by all partitions within a library Each partition can use a cleaning slot to manually clean its tape drive s TZ Not If cleaning is managed by the host application you should set the number of Note cleaning slots to zero A Caution Make sure the library has empty slots available in the cleaning slot magazine before you add more cleaning slots These are located as the three innermost slots innermost column of the lower right magazine If the unit has a Pass Thru magazine the cleaning slots are located at the innermost slots next to the Pass Thru box slot See Figure 18 When the number of cleaning slots is incre
100. m available for the http www tandbergdata com tape drive R2003 Urgent Drive firmware A firmware Update the drive firmware to the update update is latest version available from recommended recomended for http www tandbergdata com the tape drive R3000 Urgent The Pass Thru The library was Please verify that the blind plate system is not not able to move has been removed and that the correctly installed the Pass Thru systems are correctly installed box between the into the rack systems R3001 Urgent The Pass Thru The Pass Thru Please insert the Pass Thru magazine is not in magazine is not magazine and retry the operation place in place 90 TANDBERG DATA Shipping or Transporting the StorageLibrary 9 Write Protect write to a write protected cartridge RAS Severity Display Message Description Suggested Action Ticket Level R3002 Urgent The Pass Thru box The Pass Thru Eject the Pass Thru magazine is not in place box is not in and insert the Pass Thru box Re place insert the Pass Thru magazine and retry the operation R3003 Urgent The Pass Thru box A cartridge has Eject the Pass Thru magazine is not empty been detected in and remove the cartridge from the the Pass Thru Pass Thru box Re insert the box pass thru magazine and retry the operation R3004 Urgent Network connection The master Verify the TCP IP addresses in failed library is not able th
101. mory or it may have been formatted as a Firmware Upgrade Tape Any cartridge that is suspected of being defective or contaminated should NOT be re used in any drive Table 14 Troubleshooting Matrix LED Error Messages with Solutions Problem LED Error Messages Solution Amber LED on When the amber LED is on the library has encountered an electrical or mechanical failure An error message will be displayed on the front panel and RMI Please refer to Supported RAS Tickets for details StorageLibrary T40 Series Installation and User Guide 99 Table 15 Troubleshooting Matrix Errors Displayed on Front Panel with Solution Problem Errors Displayed on Front Panel Solution There is an error information on the LCD display Write down the error information given on the FPI Follow the instructions given in the RAS ticket Power cycle the library If you use redundant power supplies remember to turn both switches OFF Contact your service representative There is an error information on the RMI Write down the error information given on the RMI Follow the instructions given in the RAS ticket Power cycle the library If you use redundant power supplies remember to turn both switches OFF Contact your service representative Table 16 Troubleshooting Matrix Remote Management with Solution Problem Remote Management Solution The unit does not res
102. mpted to export the expired cartridge and import a new one Exporting Cleaning Media The Export Media command previously described is used if you want to export a cleaning cartridge from a cleaning slot to the I E station Auto Clean If Auto Clean is enabled and at least one cleaning slot is configured and stocked with a cleaning cartridge the library will initiate cleaning when this is required For more information on configuring cleaning slots and enabling Auto Clean please refer to Configuring the Library An automated cleaning operation is performed if requested by the tape drive when a cartridge is moved out of the drive The response to the Move command will be delayed until the cleaning operation has been performed 66 TANDBERG DATA Running the Library Manual Clean Both the front panel and the remote management interface provide menu and command selections to perform manual drive cleaning operations Manual drive cleaning operations allow the selection of a drive to be cleaned regardless of the drive has requested cleaning or not The library will automatically scan through the cleaning slots if any and select the most used cleaning cartridge If there are no cleaning slots or if there are no cartridges in these slots the library will scan the I E station for a cleaning cartridge When the cleaning has completed the cleaning cartridge is moved back to its source location The paths to open the appropriate screens are
103. n The Partitions Setting Report is a dynamic representation of the physical locations of various library resources including tape drives magazine slots partitions and modules The following drive information is available from the Partitions Report e Drive Vendor Name lt value gt e Drive Product Name lt value gt StorageLibrary T40 Series Installation and User Guide 71 SCSI ID lt value as applicable gt Fibre Channel ID lt value as applicable gt Fibre Topology lt value as applicable gt Fibre Channel Speed lt value as applicable gt SAS Address lt value as applicable gt SAS Port Address lt value as applicable gt Assigned Partition lt 1 2 3 or 4 gt Control Path lt Enabled Disabled gt Drive Serial Number Drive SN lt value gt Drive Firmware Version Drive FW lt value gt World Wide Name World Wide Node Name The following partition and drive information is available from the Partitions Report Partition Number Drive members lt Drive ID gt Magazine members Control Path lt Yes or No Drive ID gt Status lt online offline gt Total number of storage slots Total number of cartridges Barcode Reporting Mode lt 6 Character or 13 Character gt Auto Clean lt Enabled or Disabled gt The path to open the report from the RMI is Reports gt Partitions Network The Network Report provides information on the following library settings Basic Network Settings Address mode static or
104. n case you need to transport the StorageLibrary in the future The packaging is specifically designed for the library to ensure it is not damaged during transportation The StorageLibrary could be lifted by one person if drives power supply and magazines are removed However for absolute safety it is recommended that two people lift the StorageLibrary Full library weight 38 kg 84 Ibs 2 FH drives Empty library weight 23 6 kg 52 Ibs does not include drives magazines or power supply Review the contents of the shipping container to be sure that all parts were included in the shipment and no parts are damaged A standard package for the StorageLibrary consists of the following items A factory assembled StorageLibrary unit containing four cartridge magazines A standard accessory kit containing Printed copy of the Quick Start Guide Printed copy of the T40 Mounting installation Guide 1 Warranty Registration Information Rack mounting kit including rack mount ears 2 power cords one for USA Japan and one for European power outlets 1 Ethernet cable Media barcode label kit contains media labels and cleaning cartridge labels There will be variations of this list Depending on the number of drives in your library and whether or not your library is equipped with SCSI SAS or Fibre Channel drives The accessory kit for SCSI drives contains a terminator and SCSI cable The StorageLibrary accessory kit contains no cartridges
105. ncil This stencil allows the rail mounting screws to only pass thru its punched holes Steps 1 to 4 are identical for both the stand alone and the Pass Thru option For the steps explaining the preparation of the unit s steps 4 14 the text description will differ between the stand alone option and the Pass Thru option STEP A RAIL MOUNTING INTO A RACK 1 Position the rack installation stencil on the rack in 4 places as shown in Figure 4 and Figure 6 The two rear stencils are optional The stencils must be positioned on the rack at the same vertical distance from the bottom of the rack NOTE The holes in a standard rack are NOT evenly distributed Make sure that the holes in the stencil fully match the hole set see Figure 5 Also make sure that the stencil is placed with the single hole downwards and the double hole upwards 22 TANDBERG DATA Hardware Installation The holes and the text on the stencil ensure the correct vertical position for the rails of one pair of units If the system contains more than 2 units repeat the stencil attachment with the appropriate number of stencils see Figure 7 2 If necessary adjust the Left and Right rail set according to the length of the Rack to be used See illustration of the rail set in Figure 8 Rack size lt 800 mm Always use the hole set close to the rear of the adjustable sliding part of the rail assembly The second hole set to be used should be 100mm from the rear hole set
106. ng e Configuring Barcode Scan FPI and RMI Allows you to enable disable the barcode reader e Configuring Severity Level RMI Allows you to choose what errors and warnings are to be reported e Configuring E mail Notification RMI Allows you to enter an e mail address to receive notification of warnings and errors e Configuring Network Settings FPI Allows you to enter your network settings for remote access e Choosing the Interface FPI Allows you to choose to continue locally on the front panel interface FPI or on the remote management interface RMI If you choose Local the wizard proceeds on the FPI If you choose Remote the FPI presents a Refresh button that needs to be selected until the Network Setting appears Exit the FPI log in to the RMI using the Network Setting and select Setup Wizard to resume configuring your library e Applying a License Key FPI and RMI Allows you to enter a numeric code License Key for capacity on demand e Configuring Pass Thru FPI and RMI Allows you to combine two or more libraries to expand the storage capacity e Setting Tape Drive ID FPI and RMI Allows you to configure the SCSI ID of the SCSI drives if your library includes SCSI drives If your library includes fibre channel or SAS drives the node name and port name appear e Modifying Library Inquiry String FPI and RMI Allows you to configure the Inquiry String for the library e Configuring Passw
107. nt most feature of the library Library Component Weights Table 20 Library Component Weights Components Weight Drive CRU FH 3600g 7 93 Ibs Drive CRU HH 1960g 4 32 lbs Power CRU 875g 1 93 lbs Magazine without cartridges 8 slots 1600g 3 53 Ibs Magazine without cartridges 12 slots 1890g 4 17 Ibs Library with 1 FH drive CRU 35kg 77 2 Ibs Library with 2 FH drive CRUs 38kg 83 77 lbs Library without drive CRUs magazines 24 5kg 54 Ibs Library without drive CRUs magazines power CRU 23 55kg 51 9 Ibs 104 TANDBERG DATA m Specifications Power Requirements Table 21 Library Power Requirements Power Requirements Values Input Voltage 100 240 VAC Input Frequency 50 60 Hz Inrush Current Cold Start Less than 15 A 115 VAC Less than 30 A 230 VAC Power Consumption Average 70 W Power Consumption Peak 120 W Maximum peak length less than 10ms Climatic Specifications Table 22 Temperature Range Temperature Operating Range 10 C to 35 C Gradient 10 C hour Non Operating Range 30 C to 60 C Gradient 20 C hour Table 23 Humidity Range Humidity Operating Range 20 Rh to 80 Rh Gradient 10 Rh hour Non Operating Range 10 Rh to 90 Rh Gradient 20 Rh hour Table 24 Altitude Range Altitude Operating Range 500 to 10000 ft Non Ope
108. nterfaces Note Both the front panel and the remote management interface are required to access all options for operating the library Some functionality is only available thru the remote management interface and some functionality is only available thru the front panel interface However whenever possible it is recommended that you use the remote management interface rather than the front panel to perform library operations Front Panel Interface FPI The front panel interface is physically attached to the front of the library For executing basic library management functions the operator interface appears on the LCD display of the front panel The functions of the four control buttons are displayed in the corners of the LCD The functions of the buttons change during different activities and the actual function for each button is always visible on the display The front panel interface includes the operator control panel with LCD display four contro buttons two LED indicators and a standby switch Scroll Function The LCD display on the front panel interface is able to display 20 characters in a line Some functionality requires more than 20 characters To access all characters a scroll function is implemented The buttons on the front panel interface are used to scroll the text left or right a left arrow appears on the left button and a right arrow appears on the right button to indicate the scroll function The number o
109. omputer 10 Update Library Firmware e Update the library application firmware using the Library FW Upgrade command onthe Tools gt Maintenance menu from the RMI Note The Allow Remote FW upgrade must be enabled inthe Menu gt Setup gt Network menu from the FPI f Browse to the firmware file that was downloaded in Step 1 and apply the selection g Click on the Upgrade button The upgrade process has now started StorageLibrary T40 Series Installation and User Guide 81 A Caution Once the update process has started you must wait until it completes Do NOT attempt to interrupt the process in any way or loss of either data or library operability could result 2 Open Reports gt Library on the library to verify that the library firmware was updated NOTE After uploading the file the RMI is inoperable The progress of the FW upgrade process is displayed on the front panel interface FPI The library reboots when the FW upgrade has completed The library is now accessible on the RMI Updating Drive Firmware Update the tape drive firmware using TDkit software available at http www tandbergdata com TDkit is available for Windows 2000 Windows 2003 and Windows XP TDkit USER s GUIDE is available in the TDkit folder after installation You should normally update firmware on all of the tape drives in the library at the same time to make sure that they are all at the same firmware level You should avoid using diffe
110. on you can either re run the Setup Wizard or access the partition configuration screens directly e From the RMI select Setup gt Partitions e From the FPI select Menu gt Setup gt Partition Re configuring Partitions You may later need to re configure your partition setup if the number of cleaning slots or the I E slot configuration are changed or if you need to split the library into a larger og smaller number of partitions X Exporting all cartridges already assigned to the partitions is recommended before gt Note you reconfigure your partition It is not possible to edit your partition setup If you choose to re configure your partition setup from the front panel interface the old setup will be deleted If you choose to re configure your partition setup from the remote management interface and your current partition configuration has used all available resources you will need to remove at least one partition The resources from the deleted partition s can then be allocated to the remaining partition s The appropriate screens to re configure your partition setup are e From the RMI select Setup gt Partitions Use the next button in the setup to move to the last partition Use the remove partition button to remove the partition Remove as many partitions as you want to and then allocate the drives magazines from the deleted partitions to the remaining or new partitions e From the FPI select Menu gt S
111. onfiguration Wizard again if needed Verifying Recent Changes If the library has been installed previously and operated correctly but is now incurring a problem verify any recent changes to the system to ensure that these changes are not causing the problem Try the following 1 Ifthe system configuration has changed Remove the change to see if it affected the library 2 If an operating system corrective patch has been installed Remove it to see if it affected the library 3 If a SCSI device has been added Check for SCSI ID conflicts 4 If a SCSI device has been added Check to see if the SCSI termination has been properly set 5 If atape drive has been added or removed please run the library s Setup Wizard again 94 TANDBERG DATA Shipping or Transporting the StorageLibrary Troubleshooting Matrix The tables below describe different problem situations and suggested actions to try to resolve the problem Table 7 Troubleshooting Matrix Power with Solution Problem Power Solution Library does not power on Check the power cord connections and check that the power cords are connected in the correct AC inlet Make sure there is power to the outlet Try another working outlet Verify that the power supply is properly inserted into the bay Check that the correct power switches are in the ON position Replace the power cord Make sure the fuses are not blown Replace the fuse with a 250V 2A fa
112. ord FPI and RMI Allows you to set password on the FPI e Configuring Menu Timeout FPI and RMI Allows you to configure the timeout delay on the FPI and the RMI menus e Setting Date and Time FPI and RMI Allows you to set the date and time on your library set the real time clock e Configuring Audible Alarm FPI and RMI Allows you to enable disable the audible alarm e Confirm Settings FPI and RMI Allows you to confirm your library settings TZ Not Configure the date and time of the library from the Setup menu immediately after SA NOE initial configuration of the library using the Setup Wizard The front panel displays the Setup Wizard the first time you power on After that you can log in as Administrator to access the Setup Wizard The paths used to open the appropriate screen are e From the RMI select Setup gt Setup Wizard e From the FPI select Menu gt Setup gt Setup Wizard StorageLibrary T40 Series Installation and User Guide 51 Applying a License Key A license key can be purchased and applied to the library to increase the number of available slots from 24 to 40 The license key is applied during the initial configuration of the library and may also be applied at any time in the future An instruction sheet that describes how to use the license key is provided in the accessory kit Contact Technical Support for more information on obtaining a license key For contact information see Getting
113. orts menu consists of summaries of the values assigned during library setup It also includes viewing of RAS tickets and diagnostic logs e The Tools menu consists of commands that you can use to maintain your library such as restore default settings restore web password reboot prepare for shipping update firmware and run system tests Figure 28 and Figure 29 give an overview of menus displayed on the FPI and the RMI 42 TANDBERG DATA Operator Interfaces Figure 28 Front Panel Interface FPI Top Level Menu Tree Home l Menu Open IE Slot Maps Drives y y y Operations Setup Reports Tools n 7 7 Library f gt Assign Media gt Setup Wizard gt Prepare to Ship E l rt Medi Inquiry String mport Media i P gt Network ioe gt Restore Default Library SN gt Export Media d Barcode Scanner P Address Mode f gt Reboot IP Address T alarm Auto Clean s Load Drive Net Mask Default Gateway Barcode Mode Lgl Driv
114. p Wizard sasea e Eaa nana NE A E Ea e th read Hddedel itd tesa EENE N 49 Using the Default Administrative User Account Administrator cccceeeeeeeeeeeeeeeeeeeeeeeeeeaees 49 Wsing the Setup Wizard ereraa aea a E nee ae ear e E Erai 50 Setup Wizard TASKS lt 3 sets cid wecseds E Ma WU deasheat eed deia dase dave Meade eaielas 50 Applying a License Keyan asc cite eceeca hain eaa eraa a aaa aada da Saadaan ia aaa aad iiaa era a Sina 52 Contiguring Pass THU nna e N EN E A E N NN 52 Configuring VE Slots ren a E N EN del EEEE N ANEN 52 Configuring Cleaning Slisnean e a E A E EN E N 53 Configuring Auto Ceamara a r aa a a i a e NAE 54 Configuring PartitiONns ser asier r aoa EE e EEEE a E EEA E A E E E 54 Creating Partitions sesno ea eel ashen a EE ania E E EE 54 Re configuring Partitions ia a e aaa e ea hanna a ai a a aa aaa aaa aai 55 Changing Partition Modes ciesce cacecececcset vesden a cveuctasebdehdanesssel wedi da aa ctuncdacebblacanseustlaweud Ganewsuede 55 Setting Drive I De irar i e EAT EE A ia ko eat ied aed Ones the Lawes asda 56 Modifying the ControliiPatnieic cs inatin ccntiea aucviveds EE E AEAEE 57 Configuring Merti TIme outei e oaa E E E EEEE EAEE EEA A EEE EE 57 Setting Dateand TIME ssiri s a EEE EE EE E EEE EE 57 Configuring Barcode SCarsesesui a anre E EAEE EE EA A EE 58 Contiguring Audible Alaiye seess E EE E E EEA E E 58 Configuring Network SefingS seiners ien A raas TR E EEA KAKE AERA ENAERE R
115. pond on the RMI Verify that the Ethernet cable is connected to the correct hub Verify the that RMI is enabled in the setup wizard via the front panel See Operator Interfaces for details Reboot the library by issuing a system reset Wait at least 30 seconds for the RMI to initialize Power cycle the library If you use redundant power supplies remember to turn both switches OFF Wait at least 30 seconds for the RMI to initialize Contact your service representative Table 17 Troubleshooting Matrix Forgot Password with Solution Problem Forgot Password Solution Forgot password on RMI The RMI password can be cleared from the front panel interface Forgot password on FPI Contact technical support See Getting More Information or Help 100 TANDBERG DATA Shipping or Transporting the StorageLibrary 13 Shipping or Transporting the StorageLibrary Re inserting the Transport Locking Screws If you need to move or ship the StorageLibrary you need to re install the transport locking screws to protect the robotics and in order to keep the warranty The screws secure the robotics to the chassis and hold the robotics in a locked position during transportation Use the instructions below to re insert the transport locking screws 1 Locate the transport locking screws They are marked with red plastic tabs four M3x6 mm screws 2 From the FPI select Menu gt Tools
116. port slots and the cleaning slots are common resources to all partitions For more information on partitions please see Configuring Partitions Control Path The control path tape drive is used to connect a partition to a host application Only one tape drive can be selected as the control path at any time By default the first tape drive assigned to a partition is designated the control path In the event that the control path connection to the host application fails you may select a new control path for the partition E Station I E station enables the importing and exporting of cartridges without interrupting normal library operations I E station slots are located in either the lower left or the upper left magazine The number of I E slots for the 40 slot library is user settable to 0 none 3 or 8 The number of I E slots for the 24 slot library is user settable to 0 none or 3 The I E slots are shared among all partitions When a cartridge in an I E slot is assigned to a partition only that partition can access that I E slot Access to the I E slot is managed through the front panel interface only Simple Network Management Protocol SNMP The StorageLibrary supports system monitoring via SNMP and SNMP Notifications Capacity on Demand COD In StorageLibrary LTO storage slots are licensed for use At any time Capacity on Demand COD allows you to enable the unused storage slots within a library via a firmware licen
117. r The diagnostics Reboot the loader and retry the ZZ failed number ZZ failed operation R0200 Urgent Initialization of the The robotics Reboot the loader and retry the robotics failed failed to complete operation the calibration or Verify that the magazines are the inventory locked ee i Turn off the loader and try to remove the magazines by using the emergency eject pin Contact your service representative R0201 High The Fan is stuck The fan is stuck Please verify that the fan is not mechanically blocked If the fan is stuck due to dust please clean the fan Reboot the loader and retry the operation If the problem persists please contact technical support to replace the defective fan R0202 High The Fan is not The fan is not Please verify that the fan cables running running are connected Reboot the loader and retry the operation If the problem persists please contact technical support to replace the defective fan R0203 Urgent Robot Inventory Too many Please eject the magazine and failure Too many cartridges has remove one cartridge cartridges been detected during the inventory sequence R0204 Urgent The system has An unidentified Reboot the loader and retry the reported an problem has operation If the problem persists unmanaged fault occured please contact technical support R0205 High Drive n cleaning The cleaning Please import a cleaning media failed No cleaning Operation failed
118. rating Range 500 to 40000 ft StorageLibrary T40 Series Installation and User Guide 105 19 Safety and Regulatory Information Safety Approvals This product complies with the following safety standards Europe EN60950 1 A11 2004 USA UL60950 1 2006 First Edition Canada CSA C22 2 No 60950 1 03 1 Edition 2006 CB report IEC 60950 1 2001 EMC Approvals This product complies with the following EMC standards Europe EN55022 1998 A1 2000 A2 2003 Class A Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures EN61000 3 2 2000 EN61000 3 3 1995 A1 2001 EN55024 1998 A1 2001 A2 2003 EN61000 6 2 2001 StorageLibrary T40 Series Installation and User Guide 107 USA Japan FCC 47 CFR Part 15 Subpart B Class A Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harm
119. rent bay the drive will take on the SCSI ID of the bay that it is installed in The Set Drive ID feature allows the operator to change the SCSI ID for any drive position The default SCSI ID for the drive bays is defined as follows Drive Bay ene 1 bottom 0 2 1 2 4 top 3 The drive SCSI ID is configured with the Setup Wizard After the initial setup of your library you can later access the SCSI ID configuration screens directly e From the RMI select Setup gt Partitions e From the FPI select Menu gt Setup gt Partition 56 TANDBERG DATA Configuring the Library If your library includes fibre channel or SAS tape drives the Setup Drive ID screen shows the world wide node name and port name of the drive These are not configurable The world wide node name and port name for drives is based on the bay position in the library and not the drive itself This means that if a drive is replaced or moved to a different bay the drive will take on the node name and port name of the bay that it is installed in The node names and port names are unique for each library and are assigned to the library during manufacturing Modifying the Control Path The control path tape drive is used to connect a partition to a host application For normal operation only one tape drive should be selected as the control path for each partition at any one time By default the lowest tape drive assigned to a partition is designated th
120. rent levels of tape drive firmware in the library It is important to make sure that the library is running the appropriate level of tape drive firmware compatible with the tape drive type To determine the appropriate tape drive firmware please refer to the library s Release Notes or contact Technical Support After you have identified the need to update tape drive firmware on one or more tape drives use the following steps to load the firmware onto the tape drives 1 Install TDkit software a Download and install TDkit It is available at http www tandbergdata com b Read the TDkit USER s GUIDE located in the TDkit folder c Run TDkit When started the program displays all detected SCSI devices If not click Function in the top menu and then click SCSI rescan NOTE Most Windows operating systems require that all backup services started by the backup software application must be stopped before the TDkit utility is started d Make sure the computer has detected the tape drive Look for Tape drives in the Device Manager Right click My Computer Manage Device Manager 2 Download Drive Firmware a Access the drive manufacturer s web site and download the firmware file to your computer b From the home page navigate to your product s firmware c Verify from the published Release Notes or Tandberg Technical Support that you are selecting the correct firmware version to download
121. s model see Specifications The drive types supported by the StorageLibrary T40 are given in chapter Approved Drive Types The StorageLibrary T40 supports 1 2 FH drives or 1 4 HH drives or a combination of HH and FH drives The library supports Fibre Channel SAS and SCSI tape drive interfaces Tape drives are installed into tape drive bays at the back of the library If a tape drive bay is empty a cover plate covers the empty tape drive bay to prevent dust from entering the library Tape drives can be installed in any available tape drive bay Data Transfer Rates Table 1 Date Transfer Rates StorageLibrary Maximum Sustained Rate Maximum Sustained Rate Compressed Model Native LTO 3 SCSI 80MB s 160MB s LTO 3 SAS 80MB s 160MB s LTO 3 FC 80MB s 160MB s LTO 4 SCSI 120MB s 240MB s LTO 4 SAS 120MB s 240MB s LTO 4 FC 120MB s 240MB s Magazines The library is equipped with four removable magazines all accessible from the front of the unit The lower magazines hold 12 cartridges each and the two upper magazines hold 8 cartridges each There are no hidden slots To cool the library there are air intake holes on the front bezels For easy removal of the magazines use the handles on the sides of the bezels For details on magazine handling see the section Magazine Handling Front Panel The Front Panel includes the Operator control panel with LCD display four control buttons two LED indicators and a
122. se key The StorageLibrary T40 Series Installation and User Guide 17 StorageLibrary comes with 24 slots two lower magazines and supports licensing of an additional 16 slots two upper magazines Details about the COD license key e The license key does not expire e Once a license key is installed it cannot be removed To order a COD License Key please contact our Technical Support or open a service request For contact information see Getting More Information or Help To view your library s current configuration and slot availability open the home screen of the remote management interface An instruction sheet describing how to use the license key is provided in the accessory kit Once you receive the license key enter it via the front panel of the library When the license key has been entered the total number of available slots in the library increases Pass Thru Upgrade The StorageLibrary T40 Series incorporates the new Tandberg Data automation Pass Thru feature The Pass Thru feature allows up to five T40 units to be stacked together in a 19 rack configuration The Pass Thru feature is simple to install and allows users to add additional storage capacity and drives to increase performance The Pass Thru upgrade takes about 30 minutes and consists of removing the required blanking plates installing additional T40 units directly above the existing T40 and re configuring the system After replacing the bottom rig
123. st fuse if blown Replace power supplies Contact your service representative The display is dead Check the power cord connections and check that the power cords are connected in the correct AC inlet Make sure there is power to the outlet Try another working outlet Verify that the power supply unit is properly inserted into the bay Check that the correct power switches are in the ON position Power cycle the library If you use redundant power supplies remember to turn both switches OFF Verify that the fans start at power on and that they calm down after a few seconds Replace the power cord Make sure the fuses are not blown Replace the fuse with a 250V 2A fast fuse if blown Replace power supplies Contact your service representative The front panel does not display information but the back light on the front panel is on Power cycle the library If you use redundant power supplies remember to turn both switches OFF Verify that the fans start at power on and that they stop after a few seconds Contact your service representative StorageLibrary T40 Series Installation and User Guide 95 Table 8 Troubleshooting Matrix Cartridge Movement with Solution Problem Solution Cartridge Movement Library does not take inventory Make sure the transport screws are removed Make sure all magazines are in their locked position Write down any error information given on the FPI or
124. stallation The library cannot be safely shipped with cartridges in the magazines The Prepare to ship command must be run before the library is transported in order to re install the transport locking screws and to remove all cartridges in the library The Prepare to ship command is available at the Front Panel Interface FPI Reboot Performs a hard reset of the library Restore default Sets the library settings to their factory default values Clear WEB password Clears the WEB password from FPI only The Diagnostics Menu Table 6 Diagnostics Menu Item Name and Description ltem name Event log Description Displays a log that contains information about library and drive configuration event log and error log This log can be saved to a file or sent via e mail to technical support System test Runs a test of the library hardware Cycle test Starts a test where cartridges are moved randomly between magazine slots and between the drive and the magazines StorageLibrary T40 Series Installation and User Guide 93 Verifying Hardware 1 If you are using SCSI the library uses one SCSI ID for each SCSI tape drive Verify that the drive SCSI IDs are set to unique SCSI IDs that are not used by any other SCSI device on the same bus Depending on other devices attached to the same SCSI bus and their SCSI IDs you may need to change the SCSI ID of the tape drive s before
125. standby switch The bezels of the four magazines are also visible from the front See Figure 1 LCD Liquid Crystal Display The display is a backlit 128 x 68 dot matrix graphical display that can show 8 lines of 20 characters In various modes of operation the display panel screens and control buttons allow you to do the following e Enter settings for StorageLibrary configuration e Issue operational commands e View StorageLibrary status and information e Test StorageLibrary functionality 14 TANDBERG DATA z Product Overview Figure 1 Front Panel of the StorageLibrary CRORDRORORO O osae eaea eosa 252025252529 SERERERERE BES CECE a o2 222 28202020E oRoRcRok Bat eBo Rc RoR Ros OBER REECE CEO O6G O 5 055 5 OREO RACH ESS eeaeee oea ORORORORORORS ORORORORORORO SO OTRo OROROORO OROROORO OO aaeeea ese e e 6 8 6 ORCRORORORO OROREROKORORO yates ete tate aeaea Ea si tee CETO 22nn n222 taas aa i OROROORO 089 OBORCHOKOXOKO OROROROFOR EO 6 QFORDROORO 20000000 D2000 00 Control Buttons The labels for the four control buttons are displayed in the corners of the LCD All buttons have soft function for different modes of operation i e the functions of the buttons change during different activities The actual function for each button is always visible on the display LED Indicators The two LED indicators are green and amber They indicate the StorageLibrary activity as follows e Green LED on The
126. tal position Do not attempt to operate the StorageLibrary in any other position than horizontally Also make sure that e The airflow around the front and back of the StorageLibrary is not obstructed e There is a minimum of 60 cm 24 inch free space in front of the unit to allow the operator to safely remove the magazines e The display and operator controls can easily be accessed e The StorageLibrary is away from the floor and in a clean environment with temperatures within defined specifications For specifications and safety information see Specifications and Safety and Regulatory Information e The length of the power cord and the primary interface cables restrict the placement Please make sure that the Rack Mounting Kit contains the following items e Two Rack Mount Ears e One Left Rail Assembly e One Right Rail Assembly e Four Rack Installation Stencils e Eight M3x4 Screws e Two M6x12 Pan Head Screws e Eight M6x12 Countersink Screws Installing one or more StorageLibrary Product s in a Rack The purpose of these instructions is to help you mount the StorageLibrary T40 Series Pass Thru system correctly into a rack using the special rack assemblies included with the unit s Follow the same mounting instructions and drawings when increasing the number of units from 2 to 3 or 3 to 4 and so on The correct vertical distance in the rack between pairs of units is obtained by using a special rack installation ste
127. te management interface 8 Update Drive firmware by following the instructions provided in Updating Firmware N TZ Not If you do not have a cover plate order a replacement To keep unwanted materials es out of the library it is important that all empty drive bays have a cover plate Permanently Removing a Tape Drive These instructions explain how to remove a tape drive that you do not intend to replace with another one You CANNOT remove a tape drive while the library is powered on Required tools Screwdriver 1 Prepare host applications for tape drive removal 2 Using the remote management interface or the front panel interface remove the drive from the partition that uses the target tape drive 3 If there is a cartridge in the target tape drive use the remote management interface or the front panel interface to eject it Turn the library off using the switch es located at the back Disconnect the host interface cables from the tape drive that you want to remove From the back of the library loosen the tape drive thumbscrews Remove the tape drive by gripping the thumbscrews and pulling the entire drive unit towards you NOs StorageLibrary T40 Series Installation and User Guide 79 8 Install cover plates over the empty drive bay Use a screwdriver to mount the plates If you do not have enough cover plates order replacements It is important that all empty drive bays have cover plates to keep unwanted materials
128. terfaces Table 3 Cartridge Present Symbols on FPI during Inventory and in the Maps Menu ee on Description Drive Present load status empty Drive Status Drive present load status unknown a Drive not installed Grey box if magazine slot robotics status is unknown ace slot Black box if cartridge is present in the magazine slot the robotics Robotics status i White box if cleaning cartridge is present in the magazine slot The magazine slot the robotics is empty A Maps Menu on the FPI is shown in Figure 31 The figure also indicate where the Robotics Status Symbol is located on the display An example of the library taking inventory is also shown e The robotics status is unknown grey e Slot 30 is occupied e Slot 36 has a cleaning cartridge e Slots 29 31 to 35 and 37 to 40 are empty e The status of the rest of the slots are unknown e One drive is installed in the lowest position and the load status is still unknown Figure 31 Maps Menu on the FPI T 3 inventory Mar s 2 S333 q 21 SEES 2q 5 1 1 i JHeee BO 2ORREE 2S Epi 12 29 hee 52 i Sss 16 33 een oO S325 20 Oe anon FH Bay 177 2k Sok dak Robotics Status StorageLibrary T40 Series Installation and User Guide 47 Configuring the Library After you have installed the hardware described in the previous chapters you are ready to configure your library settings A Setup Wizard helps you get start
129. the Updating Firmware oOaPrwon oa Figure 41 Adding or Removing a Tape Drive 80 TANDBERG DATA Adding Removing and Replacing 10 Updating Firmware The Administrative User is able to update firmware on the StorageLibrary The latest firmware versions for the library can be found on http www tandbergdata com You can also regularly monitor the website for firmware updates but you need to make sure that the firmware you download is compatible with your library and tape drives There are two types of firmware that can be updated on the library library firmware and tape drive firmware This chapter explains how to update both the library firmware and the tape drive firmware Updating Library Firmware Using the Update Library Firmware command you can install new library firmware from the remote management interface RMI A Caution If you choose to update tape drive firmware during this procedure make sure that NO cartridges are loaded in any of the tape drives Update the library application firmware using the following steps 1 Download the Library Firmare a Access http www tandbergdata com b Select Service Support by Product Then choose StorageLibrary and StorageLibrary T40 c Verify with technical support or published Release Notes that you are selecting the correct firmware version to download d Select the appropriate firmware version and download the files to your c
130. the switch and power cord belonging to the power supply that is to be replaced NOTE Please ensure that you turn off the correct switch Please refer to Troubleshooting 2 Turn off the power switch and disconnect the power cord that you located in step 2 3 Loosen the power supply thumbscrews for the power supply to be replaced making sure you loosen both screws simultaneously 4 Remove the power supply by gripping the thumbscrews and pulling it towards you 5 Insert the new power supply into the empty power supply bay See Figure 40a NOTE The power supply must be installed horizontally level and pushed gently into position Do not apply excessive force when performing this operation 6 Secure the power supply by tightening the power supply thumbscrews simultaneously See Figure 40b NOTE It is important that you tighten the two thumbscrews simultaneously 7 Re connect the power cord 8 Turn on the power switch Figure 40 Hot Swapping a Power Supply a When replacing the power b Tighten the two supply keep it horizontally level thumbscrews simultaneously to slide it in smoothly Re connect the power cord Turn on the power switch 78 TANDBERG DATA Adding Removing and Replacing Tape Drive Unit TZ To make sure you do not interrupt your host system we recommend that you gt Note l power off your library before you add remove or replace a tape drive unit Adding a Tape Drive You can add tap
131. ting specifies 3 I E slots the number of slots in the partition owning the lower left magazine will be decreased by 3 If the new I E setting specifies 8 I E slots the partition owning the upper left magazine will lose all 8 slots in this magazine Any cartridges left in the new I E slots will become unassigned When changing the number of I E slots from 3 to 0 or 8 the 3 front slots in the lower left magazine will automatically be assigned to the same partition as the rest of the slots in this magazine When changing the number of I E slots from 8 to 0 or 3 the entire upper left magazine will automatically be assigned to one of the existing partitions as determined by the original partition configuration When the I E setup is changed it is highly recommended that the partition setup also be changed accordingly To identify how the I E magazine is configured view the Partitions report available from the Reports menu The I E slots are configured while running the Setup Wizard After the initial setup of your library you can later access the I E Station configuration screens directly e From the RMI select Setup gt Slots e From the FPI selectMenu gt Setup gt Slots Configuring Cleaning Slots The Cleaning Slot configuration screen provides information on configuring dedicated cleaning slots which are used to store cleaning cartridges that the library uses to clean tape drives These dedicated cleaning slots are not visib
132. to an invalid and import a new cleaning media cleaning tape To import cleaning media you should open the I E station and insert one or more cleaning tapes The cartridges must be assign to the Cleaning or System partition R0210 High Power loss Power loss Power loss detected on power detected on power detected on source 1 source 1 power source 1 This failure can be caused by an AC power loss the power supply being turned off the power cable not being inserted properly ora Power CRU hardware failure R0211 High Power loss Power loss Power loss detected on power detected on power detected on source 2 source 2 power source 2 This failure can be caused by an AC power loss the power supply being turned off the power cable not being inserted properly or a Power CRU hardware failure R1001 Urgent Failed moving the The robotics was Reboot the loader and retry the robotics not able to move operation R1100 Urgent Failed to stow at The robotics is Reboot the loader and retry the R1128 slot n not able to stow operation Remove the magazine if possible Remove all cartridges Verify that the cartridge is not damaged Insert empty magazines Power cycle the loader Retry the operation Retry the operation with a new magazine StorageLibrary T40 Series Installation and User Guide 89 RAS Severity Display Message Description Suggested Action T
133. ve Unit sessio sintacehe Aa eet fev erdn EET E 79 Adding a Tape Drive sisses sinsin nran cancun aaia ERA NANS EAKAS OTEA S 79 Permanently Removing a Tape Drive 0 ccccescccceeeeeceeeeeseceeeeeeeaeeeeaseaeeeeaeaaaeesaeaeeeenseaeeeeneeaeenees 79 Removing and Replacing a Tape Drive ecceeecccceeeseneeeeeeeneeeeeeaeeeeeeaeeeeeeaaeeeeeeaeeeeesaeeeeetaeeeene 80 10 Updating Firmware 81 Updating Library Firmware sisecriuisuer airnean eenean E A E EERUN A ETENE AANEEN EEUE E NEANKE 81 Updating Drive Firmware lt ssirsrrericsiereriuriuunieneeur ene ee eee ae aeaaee ENA E AKAKU NA AEAN AKANE AANE 82 11 Working With Cartridges and Barcodes 85 Handling Cartridges Properly cccccccseeeecceceeeeeceeeeeeeeeceeeeeceaeeesaaeeeeaeeseeeeeseaeeesaaeegeeeeseeeescaeeseeesenneeeeas 85 Write Protecting CartridQe s ccccccccceceeeeeeneeeeeeee eae eeeeaeeeeeeeeeaeeeeeaeeeeaeeseeeecaeessaaeseeeeeseeeescaeeeeeeseeneess 86 Barcode Requirement cccescccceceeccceeeeeeceeeeeeeaeeeeaseaeeeeaaaaeaeeaaeceeesaaeaeaeeaaeceaesaaeaeeesaaeaeeeseseaeenseseaeenees 86 Attaching Barcode Labels 00 cceecceeeeeeeeeeee teen eter eeeeaeeeeeceaeeeeecaaeeesceaaeeeeccaaeeeseeaaeeeeseaaeeeseeaaeeeenenaeeeeneaas 86 12 Troubleshooting 87 About RAS Tickets misinis draoa aa aaa aaa aa aaa a A aE a E AAE EANES 87 Viewing RAS Tickets eszeciajcesitssncesueccsdecsdencandaeceacedvdsenteedicn cau dae cecnstedie ins faust saveesncapdanchsceedve engulieeatetant 87
134. whether to complete the wizard either locally on the FPI or remotely on the RMI 3 If you choose to complete the wizard remotely you must log in to the RMI Use the default Administrator account The default User Name is Administrator and the default password field is blank 4 Complete the Setup Wizard e You may choose to use the default settings that the Setup Wizard suggests but you must confirm the proposed settings and complete the Setup Wizard before you can begin to use the library e f you choose to complete the Setup Wizard remotely the FPI wizard automatically displays the network settings you need to access the RMI e f you run the Setup Wizard from the FPI and you do not complete all the Setup Wizard screens the library will save whatever modifications if any you have made However if you run the Setup Wizard from the RMI you need to confirm that you want to save the setup e You do not need to log into the library from the FPI when the Setup Wizard appears on the front panel the first time the library is powered on e When you power on your library for the first time you can only configure network settings on the FPI and you cannot log into the library from the RMI until you have configured network settings e You can always return to the Setup Wizard whenever you are logged in as Administrator to either the FPI or RMI TZ Note The setup wizard may need to reboot your library one or more times during setup
135. y s front panel and are also available via the remote management interface Access the library s online Help system if you have questions about the instructions provided Viewing RAS Tickets You can view library RAS tickets from the Reports menu on both the front panel and the remote management interface RAS tickets are special service reports that summarize the current reliability availability and serviceability of the library RAS tickets provide detailed information about system problems From the remote management interface and the front panel interface this view lists all of the library RAS tickets in the order in which they were created starting with the most recent All RAS tickets are considered unopened until a user clicks OK After you click OK the ticket is considered opened Also included on the RAS tickets log is an explanation of what error the library encountered The paths to open the appropriate screens are e From the RMI selectReports gt RAS tickets e From the FPI select Menu gt Reports gt RAS tickets StorageLibrary T40 Series Installation and User Guide 87 Closing RAS Tickets After using the information in the RAS ticket to resolve your library issue use the prompts on the screen to close the RAS ticket Supported RAS Tickets Table 4 Supported RAS Tickets RAS Severity Display Message Description Suggested Action Ticket Level RO1ZZ High Diagnostic numbe

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