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Philips Brilliance LED Monitor 239CL2SB

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1. BR gt 1 05 ES 1 GB 21520 2008 http www energylabel gov cn 31 6 Customer care and warranty PLEASE SELECT YOUR COUNTRY AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE Austria Belgium Denmark France Germany Greece Finland Ireland Italy Luxembourg the Netherlands Norway Portugal Sweden Switzerland Spain United Kingdom Poland EASTERN EUROPE Czech Republic Hungary Russia Slovakia Slovenia Turkey LATIN AMERICA Argentina Brasil NORTH AMERICA Canada USA PACIFIC Australia New Zealand ASIA China Hong Kong India Indonesia Korea Malaysia Pakistan Philippines Singapore Taiwan Thailand Vietnam AFRICA South Africa MIDDLE EAST United Arab Emirates Your Philips First Choice Warranty Thank you for purchasing this Philips monitor All Philips monitors are designed and manufactured to high standards and deliver high guality performance ease of use and ease of installation Should you encounter any difficulties while installing or
2. Three adjacent lit sub pixels one white pixel amp Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances neighboring dots for the proximity of pixel defects Black Dot Defects N A N Black dot defects appear as pixels or sub pixels that are always dark or off That is a dark dot is a sub pixel that stands out on the screen when the monitor displays a light pattern These are ei the types of black dot defects Ze e f e x Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS Me DEE ACCEPTABLE LEVEL 1 lit subpixel 2 adjacent lit subpixels 3 adacent lt subpixels eher YG BLACK DOT DEFECTS MODEL ACCEPTABLE LEVEL El 1 dark subpixe 2 adjacent dark subpixels 3 adacentdarksubpyes 0 TOTAL DOT DEFECTS ACCEPTABLE LEVEL MODEL 239CL2 Total bright or black dot defects of all types amp Note 1 or 2 adjacent sub pixel defects 1 dot defect This
3. Where CAN I GET MORE INFORMATION For more information contact the Philips Customer Care Center by calling 877 835 1838 US A customers only or 919 573 1852 Before Requesting Service Please check your owner s manual before requesting service Adjustments of the controls discussed there may save you a service call TO GET WARRANTY SERVICE IN USA PUERTO RICO OR U S VIRGIN ISLANDS Contact the Philips Customer Care Center phone number listed below for product assistance and procedures for servicing Philips Customer Care Center 877 835 1838 or 919 573 7855 In U S A Puerto Rico and U S Virgin Islands all implied warranties including implied warranties of merchantability and fitness for a particular purpose are limited in duration to the duration of this express warranty But because some states do not allow limitations on how long an implied warranty may last this limitation may not apply to you TO GET WARRANTY SERVICE IN CANADA Please contact Philips at 300 479 6696 Two years free parts and two years free labor will be provided at Philips Canada depot or any one of its authorized service centers In Canada this warranty is given in lieu of all other warranties No other warranties are expressed or implied including any implied warranties of merchantability or fitness for a particular purpose Philips is not liable under any circumstances for any direct indirect special inciden
4. e T0 BITU hr 056 Ban 81 16 BTU hr 0 956 BTU hr Sr ZB nr 02 RAR Off BE ECH are Baler pre 0285 BTU 24 Power LED indicator On mode Blue Standby Sleep mode Blue blinking Power Supply AC DC Adapter 12V 3 0A Product with stand WxHxD 34 x 108 x T75 mm Product without stand Saw x Ge PL og PIM WxHxD Box dimension WxHxD 32 Ope Dean Product with stand 2 56 kg Product with packaging 4 8 kg Temperature range operation O C to 40 C Temperature range Non 20 io operation Relative humidity 204 to 8046 Altitude Operations oa Se Non operation 40 000 ft 12 192 m MTBF 30 000hrs ROHS WE ELE Silver www epeat net 100 recyclable Packaging Regulatory Approvals Cena ae ED UKEEREENEZ RRDOU Color Black Black Finish Glossy Glossy amp Note This data is subject to change without notice Go to www philips com support to download the latest version of leaflet 25 41 Resolution amp Preset Modes SP Maximum Resolution 1920 x 1080 at 60 Hz analog input 1920 x 1080 at 60 Hz digital input A Recommended Resolution 1920 x 1080 at 60 Hz digital input 4 2 Automatic PowerSaving If you have VESA DPM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use If an input from a keyboard mouse or
5. using this product please contact the Philips helpdesk directly to benefit from your Philips First Choice Warranty his two year service warranty entitles you to a swap model on site if your monitor turns out to be faulty or defective Philips aims at a swap within 48 hours of your call being received What is covered The Philips First Choice Warranty applies within Andorra Austria Belgium Cyprus Denmark France Germany Greece Finland Ireland Italy Liechtenstein Luxembourg Monaco the Netherlands Norway Poland Portugal Sweden Switzerland Spain and the United Kingdom and only for monitors originally designed manufactured approved and or authorized for usage within these countries Warranty coverage begins as from the day you buy your monitor For two years thereafter your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage The swap monitor remains yours and Philips keeps the defective original monitor For the swap monitor the warranty period remains equal to that of your original monitor being 24 months as from the purchase date of your original monitor What is excluded The Philips First Choice Warranty applies provided the product is handled properly for its intended use in accordance with its operating instructions and upon presentation of the original invoice or cash receipt indicating the date of purchase dealer s name and mod
6. 1 00PM Indonesia Company Name PT Gadingsar elektronika Prima Address Kompleks Pinang 8 Jl Ciputat raya No 8F Pondok Pinang Jakarta Tel 021 750909053 021 750909056 Fax 021 7510982 E mail gepta cbn net id Service hours Mon Fri 8 30am 4 30pm Sat 8 30am 2 00pm Additional service points 1 Philips Building Jl Buncit Raya Kav 99 Jakarta Selatan Phone 021 7940040 ext 1722 1724 98249295 10980942 38 2 Jl Tanah Abang 1 no 12S Jakarta Pusat Phone 021 3455150 34835453 Rukan City Home no H31 Gading Square 3 Jl Bulevar Barat Kelapa Gading Jakarta Utara Phone 021 45870601 98131424 South Korea Company PCS One Korea Ltd Address 112 2 Banpo dong Seocho ku Seoul 137 040 Korea Call Center Tel 080 600 6600 Tel 82 2 591 1528 Fax 82 2 595 9688 E mail cic korea philips com Service hours Mon Fri 9 00AM 6 00PM Sat 9 00AM 1 00PM Malaysia Company After Market Solutions CE Sdn Bhd Address Lot 6 Jalan 225 51A 46100 Petaling Jaya Selangor DE Malaysia Phone 603 7953 3370 Philips Info Line 1 800 880 180 Fax 603 7953 3338 E mail pceinfo my philips com Service Hours Mon Fri 8 1 5am 5 1 5pm Sat 9 00am 1 00pm Pakistan Philips Consumer Service Address Mubarak manzil 39 Garden Road Saddar Karachi 4400 Tel 9221 2737411 16 Fax 9221 2721167 E mail care philips com Website www philips com p Singapore Company Philips Electronics Sin
7. 2 7x PHILIPS Auto Pivot it Help gt User Manual Will only be active when selecting User Manual from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are available PE 7x SmartControl Premium PHILIPS User Manual kk De Tech Support bunt 1 to a TF 3 j Acharst or Opty X seem I vew Help gt Version Will only be active when selecting Version from the drop down Help menu On a non supported display capable of DDC CI only the Help and Options tabs are avallable O Ke 7x SmartControl Premium PHILIPS Version Ainmt iw m 5 d ki s 2 3 Context Sensitive menu The Context Sensitive menu is Enabled by default If Enable Context Menu has been checked in the Options gt Preferences pane then the menu will be visible EN SmartControl Select Preset gt Tune Display Smart mage Office Photo Movie Economy The Context Menu has four entries e SmartControl Premium When selected the About Screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Facoty Preset can also be called from the drop down menu e Tune Display Opens the SmartControl Premium control panel e Smartlmage Check current settings Of fice Photo Movie Game Economy Off Task Tray Menu Enabled The task tray menu can be
8. Controls It is valid only in VGA mode Horizontal flicker appears JJ e Adjust the image using the Auto function in OSD Main Controls e Eliminate the vertical bars using the Phase Clock of Setup in OSD Main Controls It is valid only in VGA mode Image appears blurred indistinct or too dark e Adjust the contrast and brightness on On Screen Display An after image burn in or ghost image remains after the power has been turned off e Uninterrupted display of still or static Images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn In after imaging or ghost imaging is a well known phenomenon in Monitor panel technology In most cases the burned in or after imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off e Always activate a moving screen saver program when you leave your monitor unattended e Always activate a periodic screen refresh application if your Monitor will display unchanging static content s Severe burn in or after image or ghost Image symptoms will not disappear and cannot be repaired Ihe damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred s Set the PC s display resolution to the same mode as monitors recommended screen native resolution 44 Green r
9. appears warm with a red white color tone while a 11500K temperature yields cool blue white toning 2 sRGB this is a standard setting for ensuring correct exchange of colors between different device e g digital cameras monitors printers scanners etc 3 User Define the user can choose his her preference color setting by adjusting red green blue color amp Note A measurement of the color of light radiated by an object while it is being heated This measurement is expressed in terms of absolute scale degrees Kelvin Lower Kevin temperatures such as 2004K are red higher temperatures such as 9300K are blue Neutral temperature is white at 6504K Q9 Can connect my Monitor to any PC workstation or Mac Ans Yes All Philips Monitors are fully compatible with standard PCs Macs and workstations You may need a cable adapter to connect the monitor to your Mac system Please contact your Philips sales representative for more Information Q10 Are Philips Monitors Plug and Play Ans Yes the monitors are Plug and Play compatible with Windows Vista XP NT Mac OSX Linux Q11 What kind of wide angle technology is available Ans Currently the IPS type panels offer the best Contrast Ratio compared to MVA or PVA technologies TN panels have improved over the years but IPS panel still gives superior results over TN panel Q12 What is Image Sticking or Image Burn in or After Image or
10. enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it You want the very best visual clarity and viewing comfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor ES How does it work When you activate SmartContrast it will analyse the content you are displaying in real time to adjust colors and control backlight intensity This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games 3 3 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on screen graphic interface Complicated adjustments are a thing of the past as this user friendly software guldes you through fine tuning resolution Color calibration Clock Phase adjustments RGB White polnt adjustment etc Equipped with latest technology in core algorithm for fast processing and response this Windows compliant eye catching animated Icon based software is ready to enhance your experience with Philips monitors SE Installation e Follow the instruction and co
11. l Co aorta nyest Top Korzanta sex A p or g e Align to partition check box will enable automatic alignment for the window when dragged into the defined partition Select the desired partition by clicking on the icon The partition will be applied to the desktop and the icon will be high lighted Identify provides a quick way to view the grid 3 EL Ore B 6 i c re iu io PJ Drag and Drop Windows Once the partitions are configured and Align to partition is selected a window can be dragged into the region and it will automatically align When the window and mouse cursor are within the region the region will become highlighted amp Note If the outline of the region is not visible when dragging the window Show windows contents while dragging is disabled To enable 1 In Control Panel click System 2 Click Advanced system settings For Vista amp Win7 OS this is located on the left sidebar 3 In Performance section click Settings 4 In the box check Show window contents while dragging and click OK Other alternative path Vista Control Panel gt Personalization gt Window Color and Appearance gt Click Open Classic appearance properties for more color options gt Click Effects button gt check Show window contents while dragging XP Display Properties gt Appearance gt Effects gt check Show window contents while dragging Win 7 No other al
12. monitor is ISO9241 307 compliant 23 4 Technical Specifications Signal input Monitor panel type TFI LCD Backlight L Pamela EE Aspect ratio JE Pixel Pitch 0 0883 x 0 265 mm Brightness 250 cd m SmartContrast 20 000 000 1 Contrast ratio typ 1000 1 Response time typical ZAS Optimum Resolution 1920x1080 60Hz Viewing angle Tel OK Zn Picture Enhancement Smartlmage Display colors onal Vertical refresh rate 56Hz 6Hz Horizontal Freguency 30kHz 80kHz sRGB YES DVI digital VGA signal Input Signal User Convenience Separate Sync Sync on Green m Y 4 D d E oK OSD Languages English French German Italian Russian Spanish Simplified Chinese Portuguese Turkish Plug amp Play Compatibility Tilt DDC CI sRGB Windows Vista XP Mac OSX Linux 3 F14 On mode lt 30W typ Energy Consumption EnergyStar 5 0 test method AC Input Voltage at 100VAC 5VAC AC Input Voltage at 115VAC 5VAC AC Input Voltage at 230VAC 5VAC 50Hz 3Hz 60Hz 3Hz 50Hz 3Hz Normal Operation typcial 23 88W 23 8W 2O ONN Sleep 0 28W 0 28W 0 30W Off 0 21W 02 0 23W Heat Dissipation AC Input Voltage at 100VAC 5VAC Sle E ela AC Input Voltage at 115VAC 5VAC 60Hz 3Hz AC Input Voltage at 230VAC 5VAC DUA iz Normal Operation Sleep
13. product 1 1 Safety precautions and mainte nance AN Warnings Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards Read and follow these instructions when connecting and using your computer monitor Operation e Risk of electric shock or fire Keep the monitor out of direct sunlight and away from stoves or any other heat source e Remove any object that could fall into ventilation holes or prevent proper cool ing of the monitor s electronics e Do not block the ventilation holes on the cabinet e When positioning the monitor make sure the power plug and outlet are easily accessible e If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation e Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center e Do not subject the monitor to severe vibration or high impact conditions during operation e Do not knock or drop the monitor during operation or transportation Maintenance e To protect your monitor from possible damage do not put excessive pressure on the Monitor panel When moving your monitor grasp the frame to lift do not lift the m
14. www ee inviafujitsu com HUNGARY Serware Szerviz Vizimolnar u 2 4 HU 1031 Budapest Tel 36 1 2426331 Email inbox serware hu www serware hu HUNGARY Profi Service Center Ltd 123 Kulso Vac Street H 1044 Budapest Europe Center Hungary Tel 36 1 814 8080 m andras psc hu LATVIA ServiceNet LV Jelgavas lela 36 LV 1055 Riga Tel 371 7460399 Email serviss servicenet lv LITHUANIA ServiceNet LT Gaiziunu G 3 LT 3009 KAUNAS Tel 370 7400088 Email servisas servicenet lt www servicenet It ROMANIA Blue Ridge Int l Computers SRL 115 Mihai Eminescu St Sector 2 RO 020074 Bucharest Tel 40 21 2101969 SERBIA amp MONTENEGRO Kim Tec d o o Viline vode bb Slobodna zona Beograd L12 3 11000 Belgrade Serbia Tel 381 11 20 70 684 SLOVAKIA General Consumer Information Center 0800004551 Datalan Servisne Stredisko Puchovska 8 SK 831 06 Bratislava Tel 421 2 49207155 Email servis datalan sk SLOVENIA PC HAND Brezovce 10 SI 1236 Irzin Tel 386 1 530 08 24 Email servis pchand si RUSSIA CPS 18 Shelepihinskaya nab 123290 Moscow Russia Tek 7495 797 3434 Profservice 14A 3 2Karacharovskaya str 109202 Moscow Russia Tel 7 095 1 70 5401 37 TURKEY T rk Philips Ticaret A S Yukar Dudullu Org San Bolgesi 2 Cadde No 22 34776 Umraniye Istanbul Tel 0800 261 33 02 UKRAINE Comel Shevchenko street 32 UA 49030 Dnepropetrovsk T
15. 09 GS mark requirement e prEN502 79 1998 Low Frequency Electric and Magnetic fields for Visual Display e MPR II MPR 1990 8 1990 10 Low Frequency Electric and Magnetic fields e TCO Displays 5 0 Requirement for Environment Labeling of Ergonomics Energy Ecology and Emission I CO Swedish Confederation of Professional Employees for TCO versions This monitor is equipped with a function for saving energy which supports the VESA Display Power Management DPM standard This means that the monitor must be connected to a computer which supports VESA DPM Time settings are adjusted from the system unit by software ne ON Active Blue operation lt 30 W typ Power Saving Alternative 2 One step Sleep Blue blinking Switch Off OFF lt 0 3 W typ lt 0 3 W typ As an ENERGY STAR Partner we have determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR amp Note We recommend you switch off the monitor when it is not In use for a long time Federal Communications Commission FCC Notice U S Only This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and u
16. 239CL2 www philips com welcome EN User manual 1 Customer care and warranty 32 Troubleshooting amp FAOs SE PHILIPS Table of Contents 1 Import 1 1 1 Safety precautions and maintenance 1 1 2 Notational Descriptions aieea 2 1 3 Disposal of product and packing a E 2 2 Setting up the monitor 4 Scheer eene 4 2 2 Operating the monitor 5 3 Product information ve 8 gt MIRO aa cal 8 32 Dar SHE 9 3 3 Philips SmartControl Premium mo gt IT Orde Desktop GUI aa AAAA 17 35 Philips Flat Panel Monitors Pixel DESK Om mana 22 4 Technical Specifications 24 41 Resolution amp Preset Modes 26 42 Automatic Howeriavinmg 26 5 Regulatory Information 27 6 Customer care and warranty 32 7 Troubleshooting amp FAOS 43 71 Troubleshooting 43 2 SmartControl Premium FAQs 45 73 General FAQS sessin 46 1 Important This electronic users guide is intended for anyone who uses the Philips monitor Take time to read this user manual before you use your monitor It contains important information and notes regarding operating your monitor The Philips guarantee applies provided the product is handled properly for its intended use In accordance with its operating instructions and upon presentation of the original invoice or cash receipt indicating the date of purchase dealers name and model and production number of the
17. 440 Local call tariff Spain 34 902 888 785 0 10 Sweden 46 08 632 0016 Local call tariff Switzerland 41 02 2310 2116 Local call tar ff United Kingdom 44 0207 949 0069 Local call tar ff 31 Your Guarantee in Central and Eastern Europe Dear Customer Thank you for purchasing this Philips product which has been designed and manufactured to the highest guality standards If unfortunately something should go wrong with this product Philips guarantees free of charge labor and replacement parts during a period of 24 months from date of purchase What is covered This Philips Guarantee in Central and Eastern Europe applies within Czech Republic Hungary Slovakia Slovenia Russia and Turkey and only for monitors originally designed manufactured approved and or authorized for usage within these countries Warranty coverage begins as from the day you buy your monitor For two years thereafter your monitor will be serviced in case of defects provided for under the warranty coverage What is excluded The Philips guarantee applies provided the product is handled properly for its intended use In accordance with its operating instructions and upon presentation of the original invoice or cash receipt indicating the date of purchase dealer s name and model and production number of the product The Philips guarantee may not apply if e the documents have been altered in any way or made illegible e the m
18. Comp Gomez St lloilo City 033 338 4159 033 508 3741 Sun 0922 8808850 Africa SOUTH AFRICA Company name Sylvara Technologies Pty Ltd Address Ho Address Palm Springs Centre Christoffel Road Van Riebeeck Park Kempton Park South Africa Tel 27878084456 Fax 2711 391 1060 E mail customercare philipssupport co za Service hours Mon Fri 08 00am 05 00pm Middle East Middle East North Africa Company AL SHAHD COMPUTER L L C Address RO BOX 29024 DUBAI UNITED ARAB EMIRATES TEL 00977 A4 2276525 FAX 00971 4 2276242 E mail shahd52 eim ae Service hours Sat Thur 9 00am 1 00pm amp 4 00pm 8 00pm Israel Company Eastronics LTD Address 13 Rozanis St PO B 39300 Tel Aviv 61392 Israel Tel 1 800 567000 call free in Israel 972 50 8353 22 after service hours until 20 00 Fax 972 3 6458759 E mail eastronicsQeastronics co Il Service hours Sun Thurs 08 00 18 00 Your Philips First Choice Warranty USA Thank you for purchasing this Philips monitor All Philips monitors are designed and manufactured to high standards and deliver high guality performance ease of use and case of installation Should you encounter any difficulties while installing or using this product please contact Philips directly to benefit from your Philips First Choice Warranty This two year service warranty entitles you to a swap model on site within 48 hours of your call being received within the first year of purc
19. Ghost Image in Monitor panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in Monitor panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your Monitor will display unchanging static content AN Warning Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired Ihe damage mentioned above is not covered under your warranty Q13 Why is my Display not showing sharp text and is displaying jagged characters Ans Your Monitor works best at its native resolution of 1920 x 1080 Q60Hz For best display please use this resolution PHILIPS 2010 O Koninklijke Philips Electronics N V All rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifcations are subject to change without notice Version M2239CLE1T
20. JOHTO VOIDAAN TARVITTAESSA HELPOSTI IRROTTAA PISTORASIASTA Plassering Ventilasjon ADVARSEL NAR DETTE UTSTYRET PLASSERES MA DU PASSE PA AT KONTAKTENE FOR ST MTILF RSEL ER LETTE N BSMI Notice Taiwan Only YEL EE e its Ergonomie Hinweis nur Deutschland Der von uns gelieferte Faromonitor entspricht den in der Verordnung Uber den Schutz vor Schaden durch Rontgenstrahlen festgelegten Vorschriften Auf der R ckwand des Ger tes befindet sich ein Aufkleber der auf die Unbedenklichkeit der Inbetriebnahme hinweist da die Vorschriften ber die Bauart von St rstrahlern nach Anlage Il 5 Abs 4 der R ntgenverordnung erf llt sind Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht ist darauf zu achten dal 1 Reparaturen nur durch Fachpersonal durchgef hrt werden 2 nur original Ersatzteile verwendet werden 30 3 bei Ersatz der Bildr hre nur eine bauartgleiche eingebaut wird Aus ergonomischen Gr nden wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erh hte Augenbelastung bei zu geringem Zeichenkontrast w ren die Folge Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 betr gt 0dB A oder weniger I ACHTUNG BEIM AUFSTELLEN DIESES GER TES DARAUF ACHTEN DA NETZSTECKER UND NETZKABELANSCHLUB LEICHT ZUG NGLICH SIND China RoHS The People s Republic of China released a re
21. ally adjusting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips Smartlmage delivers great optimized monitor performance Why do I need it You want a monitor that delivers optimized display all your favorite types of content SmartImage software dynamically adjust brightness contrast color and sharpness in real time to enhance your monitor viewing experience ES How does it work Smartlmage is an exclusive leading edge Philips technology that analyzes the content displayed on your screen Based on a scenario you select SmartImage dynamically enhances the contrast color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button Z How to enable Smartlmage 1 Press EJ to launch the Smartlmage on screen display 2 Keep pressing BD to toggle between Office Photo Movie Game Economy and Off 3 The Smartlmage on screen display will remain on screen for 5 seconds or you can also press OK to make confirmation 4 When Smartlmage is enabled the sRGB scheme is disabled automatically To use SRGB you need to disable Smartlmage with the ED button at the front bezel of your monitor Except using Ef key to scroll down you can also press w a buttons to choose and press OK to confirm selection and close the Smartlmage OSD There are
22. button Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and guick view buttons Must have patent info in calibration screen First color Calibration Screen Previous button is disabled until the sec ond color screen Next goes to the succeeding target 6 targets Final next goes File gt Presets pane Cancel closes the Ul and returns to the plug in page 12 Smartlmage Allows user to change setting for better display setting based on content VVhen Entertalnment is set SmartContrast and SmartResponse are enabled ration 7x SmartControl Premium PHILIPS Smartimage Smartimage en cf e rd ut SE A pe w E een of Offen Optom KI a p pete Move Mi bei AR Help Econory Gare ECO O ea Tx SmartControl Premium PHILIPS Schedule Power Savings 1 s i 3 1 Tum Power Off Row Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop down Plug Ins menu Pe 7x SmartControl Premium PHILIPS Theft Deterrence Ain A i D E Options ence u Ae m Cie To enable Theft Deterrence clicking Enable Theft Deterrence Mode button brings up the following screen e User can enter PIN between 4 and 9 digits numbers only e After entering PIN Accept button takes user to the pop up dialog box on the fol lowing page e Minimum minutes set to 5 Slider set
23. cal Split Right Description Applies all settings to the entire desktop Assesses the screen resolution and divides the display Into two evenly sized vertical regions For 90 270 maintain vertical configuration Assesses the screen resolution and divides the display into two evenly sized horizontal regions For 90 270 maintain horizontal configuration Assesses the screen resolution and divides the display into three evenly sized vertical regions For 90 Partition 1 horizontal top Partition 2 horizontal center Partition 3 horizontal bottom For 270 Partition 3 horizontal top Partition 2 horizontal center Partition 1 horizontal bottom Assesses the screen resolution and divides the display into two vertical regions the left hand side is a single region the right hand side Is split into two evenly sized regions For 90 Partition 1 on top Partition 2 amp 3 on bottomFor 2 0 Partition 1 on bottom Partition 2 amp 3 on top Assesses the screen resolution and divides the display into two vertical regions the right hand side is a single region the left hand side is split into two evenly sized regions For 90 Partition 1 amp 2 on top Partition 3 on bottom For 270 Partition 3 on top Partition 1 amp 2 on bottom 20 Horizontal Split Top Horizontal Split Bottom Even Split Description Assesses the screen resolution and divides the display Into two evenly sized horizontal regions the top region is single the bottom
24. d and manufactured to the highest guality standards If unfortunately something should go wrong with this product Philips guarantees free of charge labor and replacement parts irrespective of the country where it is repaired during a period of 12 months from date of purchase This International Philips guarantee complements the existing national guarantee obligations to you of dealers and Philips in the country of purchase and does not affect your statutory rights as a customer The Philips guarantee applies provided the product is handled properly for its intended use In accordance with its operating instructions and upon presentation of the original invoice or cash receipt indicating the date of purchase dealer s name and model and production number of the product The Philips guarantee may not apply if e the documents have been altered in any way or made illegible e the model or production number on the product has been altered deleted removed or made illegible e repairs or product modifications and alterations have been executed by unauthorized service organizations or persons e damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the
25. displayed by right clicking on the SmartControl Premium icon from the task tray Left Click will launch the application Help Technical Support Check For Update About The task tray has five entries e Help Access to User Manual file Open User Manual file using the default browser window 16 e Technical Support displays the tech sup port page e Check for Update takes the user to PDI Landing and checks the user s version against the most current available e About Displays detailed reference infor mation product version release informa tion and product name e Exit Close SmartControl Premium To run SmartControl Premium again either select SmartControl Premium from Program menu double click the desktop PC icon or restart the system PHILIPS SmartControl SinartGontrad virton 120 re ee 100 300 Ports at Cettigeg ke Polen Pending Task Tray Menu Disabled When the Task Tray is disabled in the preference folder only the EXIT selection is available To completely remove SmartControl Premium from the task tray disable Run at Startup in Options Preferences 3 4 SmartDesktop Guide SR SmartDesktop SmartDesktop is in SmartControl Premium Install SmartControl Premium and select SmartDesktop from Options rue ecw SmartControl Premium PHILIPS SmartDesktop C Adjust a A ama Mera Auto Pee em m rou Ger Tepis Vertical b LC Es CB CC Ter Vertes Left Vertxal 4 e
26. e sure the monitor cable has no bent pins on the connect side If yes repair or replace the cable e The Energy Saving feature may be activated Screen says ATTENTION CHECK CABLE CONNECTION e Make sure the monitor cable is properly connected to your computer Also refer to the Ouick Set Up Guide e Check to see if the monitor cable has bent pins e Make sure the computer is turned on 43 AUTO button doesn t function e The auto function is applicable only in VGA Analog mode Ifthe result is not satisfactory you can do manual adjustments via the OSD menu amp Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks e Do not perform any troubleshooting steps e Disconnect the monitor from mains power source immediately for safety e Contact with Philips customer service representative immediately Imaging Problems Image is not centered e Adjust the image position using the Auto function in OSD Main Controls e Adjust the image position using the Phase Clock of Setup in OSD Main Controls It is valid only in VGA mode Image vibrates on the screen e Check that the signal cable is properly securely connected to the graphics board or PC Vertical flicker appears jie ai e Adjust the image using the Auto function in OSD Main Controls e Eliminate the vertical bars using the Phase Clock of Setup in OSD Main
27. ed blue dark and white dots appears on the screen e The remaining dots are normal characteristic of the liquid crystal used in today s technology Please refer the pixel policy for more detail The power on light is too strong and is disturbing e You can adjust power on light using the power LED Setup in OSD main Controls For further assistance refer to the Consumer Information Centers list and contact Philips customer service representative 7 2 SmartControl Premium FAQs Q1 I change the monitor on a PC to a different one and the SmartControl Premium becomes un usable what do do Ans Restart your PC and see if SmartControl Premium can work Otherwise you will need to remove and re install SmartControl Premium to ensure proper driver is Installed Q4 Q2 The SmartControl Premium functions worked well before but it does not Ans work anymore what can I do Ans f the following actions were executed the monitor driver may need to be re installed e Changed video graphic adapter to another one e Updated video driver e Activities on OS such as service pack or patch e Run Windows Update and updated monitor and or video driver e Windows was booted with the monitor power off or disconnected e To find out please right click My Computer Qs and click on Properties gt Hardware gt Device Manager Ans e If you see Plug and Play Monitor shows under Monitor then you need to re
28. el 380 562320045 www csp comel com LLC Topaz Company Topaz Service Company Mishina str 3 Kiev Ukraine 03151 Tel 38 044 245 7331 Latin America ARGENTINA Azopardo 1480 C1107ADZ Cdad de Buenos Aires Tel 0800 3330 856 Email CIC monitores Philips com BRASIL Alameda Raja Gabaglia 188 10 Andar V Olimpia S Paulo SP CEP 04551 090 Brasil Tel 0800 7254101 Email CIC monitores Philips com Pacific AUSTRALIA Company AGOS NET WORK PTY LTD Address 4 5 Dursley Road Yenorra NSW 2161 Australia Tel 1300 360 386 Fax 61 2 80808147 Email philips agos com au Service hours Mon Fri 8 00am 30pm NEW ZEALAND Company Visual Group Ltd Address 28 Walls Rd Penrose Auckland Phone 0800 657447 Fax 09 5809607 E mail val ravindranQvisualgroup co nz Service Hours Mon Fri 8 30am 5 30pm Asia HONG KONG Macau Company Name PHK Service Limited Address Flat A 10 F Pak Sun Building 103 107 Wo Yi Hop Road Kwai Chung New Territories Hong Kong Tel 852 2610 6908 852 2610 6929 for Hong Kong and 853 2856 2277 for Macau Fax 852 2485 3574 for Hong Kong and 853 2856 1498 for Macau E mail enquiry phkservice com hk Service Hours Mon Sat 09 00am 06 00pm India Company REDINGTON INDIA LTD Address SPL Guindy House 95 Mount Road Chennai 600032 India Tel 9144 42243352 353 E mail aftersales in aocmonitorcom Service hours Mon Fri 9 00AM 5 30PM Sat 9 00AM
29. el and production number of the product The Philips First Choice Warranty may not apply if e The documents have been altered in any way or made illegible e The model or production number on the product has been altered deleted removed or made illegible e Repairs or product modifications and alterations have been executed by unauthorized service organizations or persons e Damage is caused by accidents including but not limited to lightning water or fire misuse or neglect e Reception problems caused by signal conditions or cable or antenna systems outside the unit e Defects caused by abuse or misuse of the monitor e Product requires modification or adaptation to enable it to comply with local or national technical standards which apply in countries for which the product was not originally designed manufactured approved and or authorized Therefore always check Whether a product can be used in a specific country e Note that products that are not originally designed manufactured approved and or authorized for usage within the Philips First Choice countries do not apply to the Philips First Choice Warranty In these cases the Philips global warranty terms are valid ER Just a click away In case of any problems we advise you to read the operating instructions carefully or go to the www philips com support website for additional support Just a phone call away In order to avoid unnecessar
30. gapore Pte Ltd Philips Consumer Care Center Address 620A Lorong 1 Toa Payoh TP4 Building Level 1 Singapore 319762 Tel 65 6882 3999 Fax 65 62508037 E mail consumercare sg philips com Service hours Mon Fri 9 00am 6 00pm Sat 9 00am 1 00pm Taiwan Company FETEC CO Address 3F No 6 Lane 205 Sec 1 Chang Hsing Rd Lu Chu Hs Taoyuan Taiwan R O C 33800 Consumer Care 0800 231 099 Tel 03 2120336 Fax 03 3129184 E mail knlinO8 xuite net Service hours Mon Fri 8 30am 7 00pm Thailand Company Axis Computer System Co Ltd Address 1421 Soi Lardprao 94 Srivara Town In Town Sol 3 Road Wangthonglang Bangkok 10310 Thailand Tel 662 934 5498 Fax 662 934 5499 E mail axis5 axiscomputer co th Service Hours Mon Fri 08 30am 05 30pm Glee Electronics Inc Contact nos 632 636 3636 7064028 to 29 Fax no 632 1064026 Receiving Centers NEO CARE Megamall 4th Level Cyberzone Building B SM Megamall Mandaluyong City NEO CARE SM North EDSA 4th Level Cyberzone Annex Bldg SM City North EDSA Quezon City 441 1610 MDR Microware Sales Inc Cebu Branch N Escario corner Clavano St Cebu City Phils 255 4415 255 3242 253 9361 4124864 to 67 Sun 0922 8210045 to 46 Davao Office C Arellano St Davao City 8000 082 225 3021 225 3022 Sun 0922 8210015 37 CDO Office 1445 Corrales Ext CDO City 088 856 8540 856 8541 Sun 0922 8210080 lloilo Office C Lim
31. gulation called Management Methods for Controlling Pollution by Electronic Information Products or commonly referred to as China RoHS All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request RoHS RoHS CRT ei amp 5 TARE SA M Pb Ha Cd Cr6 PBB PBDE ES lo lo Io CRT X O O O O O x x O O O O EC A x O O O O O x O O O O O x O O O O O oz na ee ad oe O RAWA EW RN AALS PP RI BSE RFAETMPBREEYR OBRE ZWA NE MREKUT X X RoHS e TK E OB PE APSE TE ETF PA WARA Ata TE IE E EHR PRBRESMERZES
32. hase If you have any problems with your monitor within the second or third year of purchase we will repair it after it has been sent to the service provider at your expense and returned to you within five working days free of charge BIR St MGS LIMITED WARRANTY Computer Monitor Click here to access the Warranty Registration Card Two Years Free Labor wo Years Free Service on Parts One Year Exchange Product will be exchanged with a new or renewed to original specifications unit within two business days for the first year This product must be shipped In at your expense for service during years two WHO IS COVERED You must have proof of purchase to recelve warranty service A sales receipt or other document showing that you purchased the product is considered proof of purchase Attach it to this owners manual and keep both nearby WHAT IS COVERED Warranty coverage begins the day you buy your product For two years thereafter all parts will be repaired or replaced and labor is free After two years from the day of purchase you pay for the replacement or repair of all parts and for all labor charges 40 All parts including repaired and replaced parts are covered only for the original warranty period When the warranty on the original product expires the warranty on all replaced and repaired products and parts also expires WHAT IS EXCLUDED Your warranty does not cover labor charges for i
33. i Je eli konseczne jest u ycie przed u acza to nale y u y przed u acza 3 ylowega z prawid owo po czonym przewodem ochronnym System komputerowy nale y zabezpieczy przed nag ymi chwilowymi wzrostamu lub spad kami napsgcia u ywaj c eliminatora przepi urz dzenia dopasowuj cego lub bezzak ceniowega r d a zasilania Nale y upewni si aby nec me le a o na kablach systemu komputerowego oraz aby kable mie byty umieszczone w miejscu gdzze mo na by oby na nie nadeptywa lub porykat si o mie Nie nale y rozlewa napoj w ani innych p yn w na system komputerowy Nie nale y wpycha zadnych przedmiot w do atwor w systemu komputerowego gdy mo e ta spowodowa po ar lub pora enie pr dem poprzez zwarcie elementow wewn trznych System komputerowy powinien znajdowa si z dala od grzejnik w 1 r de ciep a Ponadto nie nale y blakawac atwordw wentylacyjnych Nale y unika kladzensa luznych papier w pod komputer oraz umieszczania komputera w ciasnym miejscu bez ma liwa ci cyrkulacji powi etrza wok niego North Europe Nordic Countries Information Placering Ventilation VARNING FORSAKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG AR LATATKOMLIGA NAR DU STALLER DIN UTRUSTNING PAPLATS Placering Ventilation ADVARSEL SORG VED PLACERINGEN FOR AT NET LEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGAENGELIGE Paikka Ilmankierto VAROITUS SIJOITA LAITE SITEN ETT VERKKO
34. install Simply remove SmartControl Premium and re install it Q3 After installing SmartControl Premium when clicking on SmartControl Premium tab nothing shows up after a while or a failure message shows what happened Ans It might be your graphic adaptor is not compatible with the SmartControl Premium If your graphic adaptor is one of the above mentioned brands try to download the most updated graphic 45 adaptor driver from corresponding companies web site Install the driver Remove SmartControl Premium and re install it once more If it is still not working we are sorry that the graphic adaptor is not supported Please visit Philips website and check if an updated SmartControl Premium driver is available When I click on Product Information only partial information is shown what happened It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC CI interface Please try to download the most updated graphic adaptor driver from corresponding companies web site Install the driver Remove SmartControl Premium and re install it once more ATTENTION forgot my PIN for Theft Deterrence Function How can I do Philips Service center has a right to ask for legitimate identification and authorization in order to establish ownership of the monitor 7 3 Q1 Ans Q Ans O3 Ans General FAOs When I install my monitor what should d
35. ivers inf and icm files will be installed automatically How do adjust the resolution Your video card graphic driver and monitor together determine the available resolutions You can select the desired resolution under Windows Control Panel with the Display properties What if I get lost when am making monitor adjustments via OSD Simply press the OK button then select Reset to recall all of the original factory settings Is the LCD screen resistant to scratches In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects When handling the monitor make sure that there is no pressure or force applied to the panel surface side This may affect your warranty conditions How should clean the LCD surface For normal cleaning use a clean soft cloth For extensive cleaning please use isopropyl alcohol Do not use other solvents such as ethyl alcohol ethanol acetone hexane etc Can change the color setting of my monitor Yes you can change your color setting through OSD control as the following procedures e Press OK to show the OSD On Screen Display menu e Press Down Arrow to select the option Color then press OK to enter color setting there are three settings as below 1 Color Temperature The six settings are 5000K 6500K 7500K 8200K 9300K and 11500K With settings in the 5000K range the panel
36. l has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Recycling Information for Customers There is currently a system of recycling up and running in the European countries such as he Netherlands Belgium Norway Sweden and Denmark In Asia Pacific Taiwan the products can be taken back by Environment Protection Administration EPA to follow the IT product recycling management process detail can be found in web site www epa gov tw The monitor contains parts that could cause damage to the nature environment Therefore it is vital that the monitor is recycled at the end of its life cycle For help and service please contact Consumers Information Center or First Choice Contact Information Center in each country A Installation 2 Setting up the monitor 1 Place the monitor face down on a smooth surface Pay attention to avoid scratching or 21 Installation on damaging the screen M Package contents 2 Hold the monitor and base with both hands Gently bend the base vertically down to a fixed angle EDFU CD VGA signal cable optional AC DC Adapter DVI D cable optional EJ Connecting to your PC DC power input VGA input DVI D input Available for selected models Connect to PC 1 Turn
37. mplete the installation e You can launch after installation is completed e If you want to launch later you can either click the shortcut on desktop or toolbar First launch Wizard e The first time after installation of Smart Control Premium it will automatically go to Wizard for first time launch e The wizard will guide you through adjust ment your monitor performance step by SUED e You can go to Plug in menu to launch wizard later on as well e You can adjust more options without wizard by Standard pane Pe 7x SmartControl Premium Wizard 1 t CH pet E e E d tue lecting Ge Start Wirerd es 52 ws of steps that wi wi ave Tae ot Start Wuard 25 tet fred n t s um Z ER Start with Standard pane Adjust menu e Adjust Menu allow you to adjust Bright ness Contrast Focus Position and Reso lution e You can follow the instruction and do the adjustment e Cancel prompts user if you want to cancel Installation Pe Ix SmartControl Premium PHILIPS Brightness T sited Bruzhtnem vi tat n om c e Pugs yen Ades the Brightness 2 et Gem petine GEY Lower the Brghtness to the gr ie 2 Rase Te Brightness ta thw dested won Te Brightness m 04400 CAN OE f ithe aon EI we ve Ce D 5 R GC Posten nd Rete DE r Pen SmartControl Premium SmartControl Premium 10 1x PHILIPS Contrast Adut the Contrast use the dar to be rage e
38. n in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost Imaging is a well known phenomenon in Monitor panel technology In most cases the burned in or after imaging or ghost Imaging will disappear gradually over a period of time after the power has been switched off AN Warning Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired he damage mentioned above is not covered under your warranty Service e The casing cover should be opened only by qualified service personnel f there is any need for any document for repair or integration please contact with your local service center please refer to the chapter of Consumer Information Center e For transportation information please refer to Technical Specifications e Do not leave your monitor in a car trunk under direct sun light amp Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or warnings They are used as follow
39. nstallation or setup of the product adjustment of customer controls on the product and installation or repair of antenna systems outside of the product product repair and or part replacement because of misuse accident unauthorized repair or other cause not within the control of Philips Consumer Electronics reception problems caused by signal conditions or cable or antenna systems outside the unit a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you This includes but is not limited to prerecorded material whether copyrighted or not copyrighted the model or production number on the product has been altered deleted removed or made illegible Where IS SERVICE AVAILABLE Warranty service is available in all countries where the product is officially distributed by Philips Consumer Electronics In countries where Philips Consumer Electronics does not distribute the product the local Philips service organization will attempt to provide service although there may be a delay if the appropriate spare parts and technical manual s are not readily available
40. nt adjustments later on Main menu Sub menu Auto VGA Input L DVI r Picture Format Wide screen 4 3 Picture Brightness 0 100 Contrast 0 100 SmartResponse On Off SmartContrast On Off Gamma 1 8 2 0 2 2 2 4 2 6 Col r Color Temperature 5000K 6500K 7500K 8200K olor 9300K 11500K sRGB User Define r Red 0 100 Green 0 100 Blue 0 100 Language English Espa ol Francais Deutsch Italiano Portugu s Pycckni TUurkce r Horizontal 0 100 OSD Settings Vertical 0 100 t Transparency Off 1 2 3 4 OSD Time out 5 10 20 30 60 Setup Power LED 012 34 H Position 0 100 V Position 0 100 Phase 0 100 Clock 0 100 t Resolution Notification On Off Reset Yes No Information ES Resolution notification This monitor is designed for optimal performance at its native resolution 1920 x 1080 at 60 Hz When the monitor is powered on at a different resolution an alert is displayed on screen Use 1920 x 1080 at 60 Hz for best results Display of the native resolution alert can be switched off from Setup in the OSD On Screen Display menu ER Physical Function Tilt 3 Product information 3 1 SmartImage SR What is it Smartlmage provides presets that optimize display for different types of content dynamic
41. o if the screen shows Cannot display this video mode Recommended resolution for Philips 23 1920 x 1080 60Hz Unplug all cables then connect your PC to the monitor that you used previously In the Windows Start Menu select Settings Control Panel In the Control Panel Window select the Display icon Inside the Display Control Panel select the Settings tab Under the setting tab in box labeled desktop area move the sidebar to 1920 x 1080 pixels 23 Open Advanced Properties and set the Refresh Rate to 60Hz then click OK Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 Q60Hz 23 Shut down your computer disconnect your old monitor and reconnect your Philips Monitor Turn on your monitor and then tum on your PC What does the recommended refresh rate for Monitor Recommended refresh rate in Monitors is 60Hz In case of any disturbance on screen you can set It up to 5Hz to see if that removes the disturbance What are the inf and icm files on the CD ROM How do I install the drivers inf and icm These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to Insert the companion CD ROM included in this Q4 OS Q7 Q8 46 package Monitor dr
42. odel or production number on the product has been altered deleted removed or made illegible e repairs or product modifications and Iterations have been executed by unauthorized service organizations or persons e damage is caused by accidents including but not limited to lightning water or fire misuse or neglect 35 e Reception problems caused by signal conditions or cable or antenna systems outside the unit e Defects caused by abuse or misuse of the monitor e Product requires modification or adaptation to enable it to comply with local or national technical standards which apply in countries for which the product was not originally designed manufactured approved and or authorized Therefore always check whether a product can be used in a specific country Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and or manufactured Therefore always check whether a product can be used in a specific country Just a click away In case of any problems we advise you to read the operating instructions carefully or go to the www philips com support website for additional support Just a phone call away In order to avoid unnecessary inconvenience we advise you to read the operating instructions caref
43. off your computer and unplug its power cord 2 Connect the VGA or DVI signal cable for video connection 3 Connect the DC power input to your monitor 4 Plug the power cord of the AC DC adapter into a nearby AC power outlet 5 Turn on your computer and monitor If the monitor displays images the installation is done 2 2 Operating the monitor s 4 To use the Turbo function Return to previous OSD level To switch monitor s power on and off To change the signal input source A To adjust the OSD menu SmartImage There are 6 modes to be selected Office Photo Movie Game Economy Off To adjust the OSD menu DHA FJ Description of the On Screen Display What is On Screen Display OSD On Screen Display OSD is a feature in all Philips Monitors It allows an end user to adjust screen performance or select functions of the monitors directly through an on screen Instruction window A user friendly on screen display interface is shown as below PHILIPS Monitor Setup lt Back V Basic and simple instruction on the control keys In the OSD shown above users can press w a buttons at the front bezel of the monitor to move the cursor or press OK to confirm the choice or adjustment The OSD Menu Below is an overall view of the structure of the On Screen Display You can use this as a reference when you want to work your way around the differe
44. onitor by placing your hand or fingers on the Monitor panel e Unplug the monitor if you are not going to use It for an extensive period of time e Unplug the monitor If you need to clean it with a slightly damp cloth he screen may be wiped with a dry cloth when the power is off However never use organic solvent such as alcohol or ammonia based liguids to clean your monitor e To avoid the risk of shock or permanent damage to the set do not expose the monitor to dust rain water or excessive moisture environment e If your monitor gets wet wipe it with dry cloth as soon as possible e If foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the foreign substance or water and send it to the maintenance center e Do not store or use the monitor in locations exposed to heat direct sunlight or extreme cold e In order to maintain the best performance of your monitor and use it for a longer life time please use the monitor in a location that falls within the following temperature and humidity ranges Temperature 0 40 C 32 95 F Humidity 20 80 RH e IMPORTANT Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your monitor will display unchanging static content Uninterrupted display of still or static images over an extended period may cause bur
45. ons 1 this device may not cause harmful interference and 2 this device must accept any interference recelved including interference that may cause undesired operation Commission Federale de la Communication FCC Declaration G Cet quipement a t test et d clar conforme auxlimites des appareils numerigues de class B aux termes de l article 15 Des r gles de la FCC Ces limites sont concues de facon a fourir une protection raisonnable contre les interf rences nuisibles dans le cadre d une installation r sidentielle CET appareil produit utilise et peut mettre des hyperfr quences qui si l appareil n est pas install et utilis selon les consignes donn es peuvent causer des interf rences nuisibles aux communications radio Cependant rien ne peut garantir l absence d interf rences dans le cadre d une installation particuliere Si cet appareil est la cause d interf rences nuisibles pour la reception des signaux de radio ou de t l vision ce qui peut amp tre d cel en fermant l quipement puls en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes e R orienter ou d placer l antenne de r ception e Augmenter la distance entre l quipement et le r cepteur e Brancher l quipement sur un autre circuit que celui utilis par le r cepteur e Demander l aide du marchand ou d un technicien chevronn en radio t l vision To
46. other input device is detected the monitor will wake up automatically The following table shows the power consumption and signaling of this automatic power saving feature 2373 TOA The following setup is used to measure power consumption on this monitor e Native resolution 1920 x 1080 e Contrast 50 Brightness 250 nits e Color temperature 6500k with full white pattern e Audio Off amp Note This data is subject to change without notice 5 Regulatory Information Lead free Product Lead free display promotes environmentally sound recovery and disposal of waste from electrical and electronic equipment Toxic substances like Lead has been eliminated and compliance with European community s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic eguipment have been adhered to In order to make Philips monitors safe to use throughout its life cycle EPEAT www epeat net The EPEAT Electronic Product Environmental Assessment Tool program evaluates computer desktops laptops and monitors based on 51 environmental criteria developed through an extensive stakeholder consensus process supported by US EPA EPEAT system helps purchasers in the public and private sectors evaluate compare and select desktop computers notebooks and monitors based on their environmental attributes EPEAT also provides a clear and consistent set of performance c
47. pply source The phasing conductor of the room s electrical installation should have a reserve short circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes A To completely switch off the equipment the power supply cable must be removed from the power supply socket which should be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 1 42107 and PN 89 E 06251 Wymagania Polskiego Centrum Bada i Certyfikacji Urz dzenie powinno by zasilane z gniazda z przy czonym obwodem ochronnym gniazdo z ko kiem Wsp pracuj ce ze sob urz dzenia komputer monitor drukarka powinny by zasilane 2 tego samego r d a Instalacja elektryczna pomieszczenia powinna zawiera w przewodzie fazowym rezerwow ochran przed zwarciami w postaci bezpsecznika o warto ci znamionowej me wi kszej ni 16A amper w W celu ca kowitego wy czenia urz dzenia z sieci zasilania nale y wyj wtyczk kabla zasilaj cego z gniazdka kt re powinno znajdowa sz w pobli u urz dzenia by atwo dost pne Znak bezpiecze stwa B potwierdza zgodno urz dzenia z wymaganiami bezpiecze stwa u ytkowania zawartymi w PN 93 T 42107 1 PN 89 406251 Pozosta e instrukcje bezpiecze stwa Nie nale y u ywa wtyczek adapierowych lub usuwa ko ka obwodu ochronnego z wtyczk
48. product was not originally designed and or manufactured Therefore always check whether a product can be used in a specific country 42 In case your Philips product is not working correctly or is defective please contact your Philips dealer In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country the telephone and fax number of which can be found in the relevant part of this booklet In order to avoid unnecessary inconvenience we advise you to read the operating instructions carefully before contacting your dealer If you have questions which your dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via Website http www philips com 7 Troubleshooting amp FAQs 7 1 Troubleshooting This page deals with problems that can be corrected by a user If the problem still persists after you have tried these solutions contact Philips customer service representative EB Common Problems No Picture Power LED not lit e Make sure the power cord is plugged into the power outlet and into the back of the monitor e First ensure that the power button on the front of the monitor is in the OFF position then press it to the ON position No Picture Power LED is Blue e Make sure the computer is turned on e Make sure the signal cable is properly connected to your computer e Mak
49. r example no more than 0 0004 of the sub pixels on a 23 XGA monitor may be defective Furthermore Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide e N subpixel subpixel subpixel Voy d pixel k s Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three colored sub pixels together appear as a single black pixel Other combinations of lit and dark sub pixels appear as single pixels of other colors 22 Types of Pixel Defects Pixel and sub pixel defects appear on the screen in different ways There are two categories of pixel defects and several types of sub pixel defects within each category Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or on That is a bright dot is a sub pixel that stands out on the screen when the monitor displays a dark pattern There are the types of bright dot defects N N S One lit red green or blue sub pixel N R J Two adjacent lit sub pixels Red Blue Purple Red Green Yellow Green Blue Cyan Light Blue Re
50. re Kana Se Contrast arti the ne no orger vote 5 t the Contrast to make a erg 2 eg u The D ne Rave a N u Focus I e Ce Aufn Setup 2 W ical bandi ate t a Path Pitch 7 the ve sz Phase v Taverne e H z Li wees Asta Seto Foca e 2 A Kera Position athe Poutia wy w cle tere s w an w tnem Corre Foca unas Reret kerat ee SmartControl Premium Coy m p Tea Eco Ki Optom Help Color menu Resolution ows 4 s Preferred scher fo apy 10 tow OED CH test colors Od Peper nt G t Pr ur to h Preferred mattor F row dzo at A Nom Preferred rech cick on the Pred button to chang Pemakan Preferred T Gsm ter iotfe Pera lora Color Menu allow you to adjust RGB Black Level White Point Color Calibra tion and Smartlmage Please refer to Smartlmage section You can follow the Instruction and do the adjustment Refer to below table for sub menu item base on your input Example for Color Calibration SmartControl Premium d r s a Caister P 7 1 Optom Hap Al dupinyed CODI ae prod ran Ped SA ane G u offerem brennen eves Cocerg nevis Port wd gwa otrrui RGS T te t u the RGB som k ee re 1 Adhat mertens of a vee w Bra W uda by Ip Ouegrg ROB voles Ce Kick gie e ng ur Red wet Bi mas Reve 456 S DS 11 PJ SmartControl Premium g
51. region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2 amp 3 on left side Vertical ror 270 Partition lon left side Vertical Partition 2 amp 3 on right side Vertical Assesses the screen resolution and divides the display into two evenly sized horizontal regions the bottom region Is single the top region Is spilt into two evenly sized regions For 90 Partition 1 amp 2 on right side Vertical Partition 3 on left side Vertical For 270 Partition 182 on left side Vertical Partition 3 on right side Vertical Assesses the screen resolution and divides the display Into four evenly sized regions 21 3 5 Philips Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest guality products We use some of the industry s most advanced manufacturing processes and practice stringent quality control However pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable No manufacturer can guarantee that all panels will be free from pixel defects but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty This notice explains the different types of pixel defects and defines acceptable defect levels for each type In order to qualify for repair or replacement under warranty the number of pixel defects on a TFI Monitor panel must exceed these acceptable levels Fo
52. riteria for the design of products and provides an opportunity for manufacturers to secure market recognition for efforts to reduce the environmental impact of its products Benefits of EPEAT Reduce use of primary materials Reduce use of toxic materials Avoid the disposal of hazardous waste EPEAT S requirement that all registered products meet ENERGY STAR energy efficiency specifications means that these products will consume less energy throughout their life 27 CE Declaration of Conformity This product is in conformity with the following standards e EN60950 1 2006 Safety requirement of Information Technology Equipment e EN55022 2006 Radio Disturbance reguirement of Information Technology Eguipment e EN55024 1998 A1 2001 A2 2003 Immunity requirement of Information Technology Equipment e EN61000 3 2 2006 Limits for Harmonic Current Emission e EN61000 3 3 1995 A1 2001 A2 2005 Limitation of Voltage Fluctuation and Flicker following provisions of directives applicable e 2006 95 EC Low Voltage Directive e 2004 108 EC EMC Directive e 2005 32 EC EuP Directive EC No 1275 2008 mplementing Directive for Standby and Off mode power consumption and is produced by a manufacturing organization on ISO9000 level The product also comply with the following standards S09241 307 2008 Ergonomic requirement Analysis and compliance test methods for electronic visual displays e GS EK1 2000 20
53. s amp Note This icon indicates important information and tips that help you make better use of your computer system Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data AN Warning This icon Indicates the potential for bodily harm and tells you how to avoid the problem Some warnings may appear in alternate formats and may not be accompanied by an icon In such cases the specific presentation of the warning is mandated by the relevant regulatory authority 1 3 Disposal of product and packing material Waste Electrical and Electronic Eguipment WEEE This marking on the product or on Its packaging illustrates that under European Directive 2002 96 EC governing used electrical and electronic appliances this product may not be disposed of with normal household waste You are responsible for disposal of this equlpment through a designated waste electrical and electronic equipment collection To determine the locations for dropping off such waste electrical and electronic contact your local government office the waste disposal organization that serves your household or the store at which you purchased the product Your new monitor contains materials that can be recycled and reused Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of All redundant packing materia
54. sed in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user Is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna s Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help W Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device lo prevent damage which may result in fire or shock hazard do not expose this appliance to rain or excessive moisture THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS FCC Declaration of Conformity Declaration of Conformity for Products Marked with FCC Logo United States Only FE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditi
55. six modes to select Office Photo Movie Game Economy and Off ED Smart Image e Office Enhances text and dampens brightness to increase readability and reduce eye strain This mode significantly enhances readability and productivity when youre working with spreadsheets PDF files scanned articles or other general office applications e Photo This profile combines color saturation dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors all without artifacts and faded colors e Movie Ramped up luminance deepened color saturation dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display e Game Turn on over drive circuit for best response time reduce jaggy edges for fast moving objects on screen enhance contrast ratio for bright and dark scheme this profile delivers the best gaming experience for gamers e Economy Under this profile brightness contrast are adjusted and backlighting finetuned for Just right display of everyday office applications and lower power consumption e Off No optimization by Smartlmage 3 2 SmartContrast SR What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor s contrast ratio for maximum visual clarity and viewing
56. t RR A 2a SmartControl Premium 1 v t d wr E Gebrakan Swaga SA 2a SmartControl Premium a Lx PHILIPS White Point White Point a the port at etch equal rorbrator fred geen ane Dive kt at td eta Coats white Tha effects the reel Skr quality For the most acowrate colors cick oe Reset button then miec he Vite Por Faase AT the Wite Pont value for the best postie CO Quay Port PO vc Bee Display Gamma Gamma a CSTEOnent of he owe brain na lapuy A ower Garreru waive aduan und tier Garro wae produces defaut value for Gamma u 1 2 To adjust Garrera Srrartimwpe muat de set te OF OG the wrattrage Off button before Zdun Gara Use the d w to mac She Cemed Garrre Calibration Voer depiay needs t ty calibrated for ta produce the ow ge of color Kap Cabbration move sways Taha paca m the eg 9 nep n the process RemenDer to maate any time yOu Tube row w Krama aje Guat whenever you mare your cane a new CS Mms af e tty Dut rae 9 Gr rt Pen Show Me ro A e alarm toos 1 raw press Start to bego the cal wation poem W Este coer Cevacer Co snare dewgied r bara wth ah waren Protected Dy U S Patent Ivo 6 686 95 6 Show Me starts color calibration tutorial Start starts the 6 step color calibration seguence Quick View loads the before after images To return to Color home pane click the Cancel
57. tal or consequential damages howsoever incurred even if notified of the possibility of such damages 41 REMEMBER Please record the model and serial numbers found on the product below MODEL SERIAL This warranty gives you specific legal rights You may have other rights which vary from state province to state province Before contacting Philips please prepare the following details so we can solve your problem quickly e Philips type number e Philips serial number e Purchase date copy of purchase may be required e PC environment Processor e CPU and Graphic card name and driver version e Operating system e Application being used e Other cards installed Having the following information available will also help speed up the process e Your proof of purchase indicating date of purchase dealer name model and product serial number e The full address to which the swap model should be delivered Just a phone call away Philips customer help desks are located worldwide Within the U S you can contact Philips customer care Monday Friday from 8 00 AM 9 00 PM Eastern Time ET and on Saturdays from 10 00 AM 5 00 PM ET hrs by using one of the contact phone numbers For more information on this and more great Philips products visit our website at Website http www philips com Your International Guarantee Dear Customer Thank you for purchasing this Philips product which has been designe
58. ternative path available EJ Title Bar Options Desktop partition can be accessed from the title bar of the active window This provides a guick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop Move the cursor into the active window s title bar to access the drop down menu EI Right Click Menu Right click on the Desktop Partition icon to view the drop down menu Desktop Partition Identify Partition 1 Find Windows In some cases the user may have sent multiple windows to the same partition Find Window will show all open windows and move the selected window to the forefront 2 Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the shown in the drop down agan ng zum be ee listem ee Tam Get beggen al Mango Pertama lt Geh di N A Se ES ER D rauen nn pennen sma Ierzen SC As dar a m A Si Ip 7 ee Bey i Fe nateni Gide Smarifieskzap damar Ehi og br m tuoi gapel Ponakan Jena font era Premium anal elem Saman healing thom pone truas avarai Paman ret SmartControl Premium PHILIPS amp Note If more than one display is attached the user can select the targeted display to change the partition The highlighted icon represents the current active partition 18 3 Identify Partition Displays the outline grid on the desktop for the current par
59. tions for Help Technical Support Check for Upgrade About and Exit When Enable task tray menu is disabled the task tray icon will only display EXIT Run at Startup is checked On by default When disabled SmartControl Premium will not launch at start or be in the task tray The only way to launch SmartControl Premium is either from the desktop short cut or from the program file Any preset set to run at startup will not load when this box is unchecked Disabled Enable transparency mode Windows Vista XP Default is 0 Opaque 14 Options gt lnput Will only be active when selecting Input from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available All other SmartControl Premium tabs are not available A Sena Gontor 7 SmartControl Premium PHILIPS Input a w ie e jj Lee e e Display the Source instruction pane and current input source setting e On single input displays this pane will not be visible Options Audio Will only be active when selecting Volume from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available nations SmartControl Premium Aust s e ex coy A A z Fro heri Options He aim Ju ie 16 Option gt Auto Pivot ration SmartControl Premium Achust s E s 4 S A m i ag 2 KE AR 1x PHILIPS Audio Mat f
60. tition 4 Align On Align Off Enables disables the drag and drop auto align feature 5 Exit Closes Desktop Partition and Display Tune To re initialize launch Display Tune from the start menu or short cut on the desktop Left Click Menu Left click on the Desktop Partition icon to guickly send the active window to any partition without having to drag and drop Releasing the mouse will send the window to the highlighted partition E H Patt rk Kos HIE DI Task Tray Right Click The task tray also contains most of the features supported in the title bar with the exception of automatically sending a window to any partition MEMS SM SIL Identify Partition Alig Off Bright Light Dim Light r Help Technical Support Check for Update About Exi Find Windows In some cases the user may have sent multiple windows to the same partition Find Window will show all open windows and move the selected window to the forefront Desktop Partition Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down Identify Partition Displays the outline grid on the desktop for the current parti tion Align On Align Off Enables disables the drag and drop auto align feature 19 SmartDesktop Partition Definitions Name Full Desktop Vertical Horizontal Vertical Triple Vertical Split Left Verti
61. to 5 by default e Does not require the display be attached to a different host to go into Theft Deter rence mode 13 Pen 1x SmartControl Premium PHILIPS Theft Deterrence z JE 4 s WW i gt e Q z After creating PIN the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button Options e Theft Deterrence Enabled is displayed e Disable Theft Deterrence Mode opens pane screen on next page e PIN Options button only available after user creates PIN button opens secure PIN web site Options gt Preferences Will only be active when selecting Preferences from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available O mtl 7x SmartControl Premium PHILIPS Preferences Sei sd gt W Grable task trey me Ainmt en u J a im ie ie Displays current preference settings A checked box enables the feature he check box is a toggle Enable Context Menu on desktop is checked On by default Enable Context menu displays SmartControl Premium se lections for Select Preset and Tune Display in the desktop right click context menu Disabled removes SmartControl Premium from the right click context menu Enable Task Tray icon is checked On by default Enable context menu shows the task tray menu for SmartControl Premium A right click on the task tray icon displays the menu op
62. ully before contacting our dealers or Information Centers In case your Philips product is not working correctly or is defective please contact your Philips dealer or directly the Philips Service and Consumer Information Centers Website http www philips com support Consumer Information Centers Argentina Australia Brasil Canada New Zealand Belarus Bulgaria Croatia Czech Republic Estonia United Arab Emirates Hong Kong Hungary India Indonesia Israel Latvia Lithuania Malaysia Middle East North Africa New Zealand Pakistan Romania Russia Serbia amp Montenegro Singapore Slovakia Slovenia South Africa South Korea Taiwan Philippines Thailand Turkey Ukraine Vietnam Eastern Europe BELARUS Technic al Center of JV IBA M Bogdanovich str 155 BY 220040 Minsk Tel 375 17 217 33 86 BELARUS Service BY Petrus Brovky st 19 101 B 220072 Minsk Belarus BULGARIA LAN Service 140 Mimi Balkanska Str Office center Translog 1540 Sofia Bulgaria Tel 359 2 960 2360 www lan service bg CZECH REPUBLIC General Consumer Information Center 800 142100 Xpectrum Lu na 591 4 CZ 160 00 Praha 6 Tel 800 100 697 or 220 EN E E Email info xpectrum cz www xpectrum cz 36 CROATIA Renoprom d o o Ljubljanska 4 Sv Nedjelja 10431 Croatia Tele 3851 333 0974 ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE 12618 Tallinn Tel 372 6519900
63. utes modifications n ayant pas re u l approbation des services comp tents en mati re de conformit est susceptible d interdire l utilisateur l usage du pr sent quipement N utiliser que des c bles RF arm s pour les connections avec des ordinateurs ou peripheriques CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA 29 EN 55022 Compliance Czech Republic Only This device belongs to category B devices as described in EN 55022 unless it is specifi cally stated that it is a Class A device on the specification label The following applias to devices in Class A of EN 55022 radius of protection up to 30 meters The user of the device is obliged to take all steps necessary to remove sources of interference to tele communication or other devicas Pokud neni na typov m titku po ta e uvedeno Ze spad do do tfidy A podle EN 55022 spad automaticky do tidy B podle EN 55022 Pro zafizeni za azen do t dy A chrann p smo 30m podle EN 55022 plat ndsledujici Dojde li k ru en telekomunikafnich nebo nych zafizeni je u ivatel povinnen prov st takov opatfgni aby ru en odstranil Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit a three prong socket All equipment that works together computer monitor printer and so on should have the same power su
64. y inconvenience we advise you to read the operating instructions carefully or go to the www philips com support website for additional support before contacting the Philips helpdesk lo solve your problem quickly please prepare the following details before contacting the Philips helpdesk e Philips type number e Philips serial number e Purchase date copy of purchase may be required e PC environment Processor e CPU and Graphic card name and driver version e Operating system e Application being used e Other cards installed Having the following information available will also help speed up the process e Your proof of purchase indicating date of purchase dealer name model and product serial number e The full address to which the faulty monitor has to be collected and the swap model should be delivered Philips customer help desks are located worldwide Click here to access the First Choice Contact Information Or you can reach us via Website http www philips com support First Choice Contact Information Country Code Telephone number Tariff Austria 43 0810 000206 0 07 Belgium 3 078 250851 0 06 Denmark FAD 3525 8761 Local call tariff Finland TIG 840 320 041 0 08 Luxembourg 352 26 84 30 00 Local call tariff The Netherlands 0900 0400 063 0 10 Norway 47 2270 8250 Local call tariff Poland 48 0223491505 Local call tariff Portugal Taa 21339 1

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