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Multitech MultiModem ISI

1. 7 With the computer s power off you can remove the ISI Card physically from the computer MultiModem ISI Server Cards User Guide 21 Chapter 3 Software Installation Driver Installation for Windows Server 2008 If you did not use the pre installer for Windows this is the process for installing your modem The following driver installation procedure is based on Windows Server 2008 64 bit Operating System The procedure may vary slightly for the Windows Server 2008 32 bit Operating System Card Driver Installation 1 Power up your computer 2 Windows Server 2008 will detect the ISI Card A screen from the tray area at the bottom right of the screen will appear briefly Installing Device Driver Software 3 The Found New Hardware screen appears for Windows to install driver software for your PCI Serial Port ES Found New Hardware Windows needs to install driver software for your PCI Serial Port e Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device e Don t show this message again for this device Your device will not function until you install driver software Click on Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device 4 A Found New Hardware PCI Serial Port screen appears and asks Allow Windows to search online for driver software for yo
2. Please wait while the wizard installs the software H MultiTech Systems MT92345HI Ly MultiModem ISI Server Cards User Guide 55 Chapter 3 Software Installation 8 For each port Completing the Found New Hard Wizard screen for the Multi Tech Systems MT9234SMI appears Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for k Mult ech Systems MT92345MI Chick Finish to close the wizard Finish Click Finish This wizard will return to the Please choose your search and installation option screen and repeat this sequence for each modem being installed For example four times for the ISI9234PCle 4 and eight times for the ISI9234PCle 8 9 When all modems have been installed you need to reboot Completion Software installation for the ISI Card is complete You may need to configure the modem for your country region refer to Configuring the Modems for your Country at the end of this chapter Verification You can verify successful installation of the ISI Card the ports and the modems by going to Start Control Panel System Select the Hardware tab and click on Device Manager to view a list of devices Then click on Multi port serial adapters to view the entry for the card driver Click on Ports COM amp LPT to view the list of ports established Click on Modems to view the list of modems installed to the ports Subsequent Inst
3. L se leiplHra hE Computer gt Disk drives gt Display adapters gt ET DVD CD ROM drives gt Floppy disk drives p Floppy drive controllers gt IDE ATA ATAPI controllers gt IEEE 1394 Bus host controllers Keyboards gt D Mice and other pointing devices gt A Monitors FE Uj Multifunction adapters lll MosChip PCI Multi IO Controller Jr Multi port serial adapters i Ke Multi Tech 156634UP C1 159234P CIE 4 Port Analog Modem Card K Kr Network adapters is Other devices a Multifunction Device a Multifunction Device a Multifunction Device a Multifunction Device gt JER Portable Devices gt 73 Ports COM amp LPT gt D Processors gt ui Sound video and game controllers II Click on one of the Multifunction Device in Other devices and then right click A submenu comes up now click on Update Driver Software MultiModem ISI Server Cards User Guide 15 Chapter 3 Software Installation 2 Update Driver Software PCI Serial Port screen appears How do you want to search for driver software Search automatically for updated driver software Windows will search your computer and the Internet for the latest driver software for your device unless you ve disabled this feature in your device installation settings Browse my computer for driver software Locate and install driver software manually Select Browse my computer fo
4. MosChip PCI Serial Port COM4 L ai MosChip Unusable Parallel Port LPT3 7 17 Multi Tech Communications Port COM7 17 Multi Tech Communications Port COMS 17 Multi Tech Communications Port COM9 DI Processors Sound video and game controllers H Storage controllers System devices Universal Serial Bus controllers 2 Select one of the COM ports being used with the ISI Card These are designated as Multi Tech Communications Port COMx where x is usually 3 or greater Right click on the first port to be deleted the order of removal is not important and select Uninstall At the Confirm Device Removal screen Multi Tech Communications Port COM ge Waming You are about to uninstall this device fram your system Delete the driver software for this device Click on Delete the driver software for this device Then click OK 5 Repeat steps 2 through 5 for each additional ISI COM port to be removed MultiModem ISI Server Cards User Guide Delete ISI Card Driver 1 In Device Manager click on Multi port serial adapters to expand the list Chapter 3 Software Installation 2 Select the entry for the specific ISI Card to be removed either Multi Tech ISI5634UPCI ISI9234PCIE X Card Here x will be either 4 or 8 If multiple ISI Cards are present those beyond the first will be further specified as 2 3 etc 3 Right click on the ISI Card to be deleted and select Uninstall File Action
5. Multi Tech Systems Inc also declares it has been duly diligent in ensuring that the products supplied are compliant through a formalized process which includes collection and validation of materials declarations and selective materials analysis where appropriate This data is controlled as a part of a formal quality system and will be made available upon request Restriction of the Use of Hazardous Substances RoHS WAART TRE Cp LAN Multi Tech Systems Inc Certificate of Compliance 2002 95 EC Multi Tech Systems Inc confirms that this product now complies with the chemical concentration limitations set forth in the directive 2002 95 EC of the European Parliament Restriction Of the use of certain Hazardous Substances in electrical and electronic equipment ROHS These Multi Tech Systems Inc products do not contain the following banned chemicals Lead Pb lt 1000 PPM Mercury Hg lt 1000 PPM Hexavalent Chromium Cr 6 lt 1000 PPM Cadmium Cd lt 100 PPM Polybrominated Biphenyl PBB lt 1000 PPM Polybrominated Diphenyl Ether PBDE lt 1000 PPM Moisture Sensitivity Level MSL 1 Maximum Soldering temperature 260C wave only Notes 1 Lead usage in some components is exempted by the following RoHS annex therefore higher lead concentration could be found a Lead in high melting temperature type solders i e tin lead solder alloys containing more than 85 lead b Lead in electronic ceramic par
6. MultiModem ISI Server Cards User Guide 28 Chapter 3 Software Installation 8 View the Device Manager as the Modems are being installed For the ISI 1 4 the installation wizard must install four Multifunction Devices Similarly for the ISI 1 8 the installation wizard must install eight Multifunction Devices under Other Devices Fie Acton View Help da IR de Computer Pilt are ca Disk drives B Display adapters ee DVD CD ROM drives a Floppy disk drives Floppy arne coniraders Ge IDE ATA ATAPI controllers EEE 1394 Bus host confr ders Keyboards LGS Ji Wy aw HV Mice and other pointing devices JE _ a K A8 i 1 PFU Sl LE e it am Systems MT S 2345 MI 4 MultiTech Systems MTS234SMI FA HuliTeacn Systems MTS23S9SMI ed Systems MTS2395MI i Multi MultiTech Systems MTO2345NMI D HA LP GA Muttei Systems MTS23S9SMI MultiTech Systems MT82345MI miti HH Da MultiTech Systems MT92345MI B l Monitors Multifunction adapters dg Myulti Terh 18156 34 PCT 17579 75 CTE 8 Port Analog Modem Card KE Network adapters Ports COM amp LPT L Communications Port COM2 1 Multi Tech Communications Port COM Multi Tech Communications Port COM sont Multi Tech Communications Port CON Multi Tech Communications Port CO me en ha Mutt Tech Communications Port ce E Ka E Mult Tech Communications Port COM Mult Tech Comm
7. Tech Systems Inc E Always trust software from Multi Tech Systems Install Don t Install Inc L i You should only install driver software from publishers you trust How can I decide which device software 15 safe to install Click Install 9 Installing driver software on screen appears wy Ul Found New Hardware PCI Serial Port Installing driver software 10 When the software for this device has been successfully installed screen appears Windows has finished installing the driver software for this device Multi Tech ISIS634UPCI ISI9234PCIE 4 Port Analog Modem Card Found New Hardware Multi Tech IS5634UPCIT519234PCIE 4 Port Analog Modem Card The software for this device has been successfully installed Windows has finished installing the driver software for this device Multi Tech IS6634UPCUTS9234PClE 4 Port Analog Modem Card Click Close MultiModem ISI Server Cards User Guide 36 Chapter 3 Software Installation Port and Modem Installation Immediately after the ISI Card driver installation is complete another set of installation wizard screens will appear With this installation wizard you will install ISI ports and modems into the computer s operating system and then associate the modem with the ports This installation sequence occurs very rapidly and is repetitive The installation wizard may appear to be stuck in an endless loop but that is not the case For the ISI 4 the installation
8. came with your device insert it now Found New Hardware MultiTech Systems MT92345MI i G Found New Hardware MultiTech Systems MT9234SMI Insert the disc that came with your MultiTech Systems MT92345MI F you have the disc that came with your device insert it now Windows will automatically search the disc for driver software I don t have the disc Show me other options Next Cancel The ISI Card CD is still in the CD ROM drive Click Next MultiModem ISI Server Cards User Guide 27 Chapter 3 Software Installation 3 Searching disc for software screen appears E Found New Hardware MultiTech Systems MT92345MI G Found New Hardware MultiTech Systems MT9234SMI Searching disc for software SS Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information See details 5 Select Install this driver software anyway 6 The software for this device has been successfully installed screen appears Windows has finished installing the driver software for this device Multi Tech Systems MT9234SMI E Found New Hardware MultiTech Systems MT9234SMI 7 j Found New Hardware MultiTech Systems MT92345MI The software for this device has been successfully installed Windows has finished installing the driver software for this device MultiTech Systems MT92345MI 7 Click Close
9. click on Display All Ports and all the ports are displayed in the drop down window ISI Port Modem Reset T aj EJ r COM Forts r Select Modem to Reset Display All Ports Modem Modem Select first COM port on the ISI card Modeme Modem COM ai Modems Modern Modern Modems Cancel 4 Click on the drop down arrow and choose the first COM port for your ISI Card 5 Then select the modem to be reset by clicking on the corresponding Modem button The following message will be displayed if the modem is successfully reset Success 1 Successfull Reset Modem 1 6 The following error message is displayed if you select other than the first COM port Error in vriting This may not be the first COM port on EXAR PCI card Please check Appendix A Cable Wiring Diagrams Appendix A Cable Wiring Diagrams The four modems on the ISI 4 are attached to phone receptacles by a single fan out cable that has an RJ45 connector on one end which connects to the card and four RJ11 connectors on the other end which connect to phone receptacles The eight modems ISI 8 are served by two such fan out cables The pin out for the fan out cable is shown below A RJ11 Connectors male Port 4 8 Pin 6 C Port 4 8 PinS N Port 4 8 Pin 4 Port 4 8 Pin 3 Port 4 8 Pin 2 Port 4 8 Pin 1 Port 3 7 Pin 6 Port 3 7 Pin 5 Port 3 7 Pin 4 Port 3 7 Pin 3 Por
10. edrivers windebit xp 200S oemport sp 2003 int 9 MultiTech Systems e SNdivers winb4bit 2p 2003 oemport xp 2003 64 inf 19 Multi T ech Systems e Ndrivers winb4bit yvista 2008 win Voemport vista 2008 19 Mult Tech Systeme et driversvind2bit vista 2008 min oemport vista 2008 lt B This driver is not digitally signed Tell me why driver signing iz Important Ensure that the top choice is selected e drivers win32bit xp 2003 oemport xp 2003 inf is selected for 32 bit operating system or select the second choice for a Windows 64 bit Operating System e drivers win64bit xp 2003 oemport xp 2003 inf 9 Please wait while the wizard installs the software Multi Tech Communications Port screen appears Found New Hardware Wizard Please wait while the wizard installs the software Sa EI Multi Tech Communications Part MultiModem ISI Server Cards User Guide 52 Chapter 3 Software Installation 10 For each port a completion screen will appear Click Finish Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for ge kulti Tech Communications Part J Click Finish to close the wizard lt Back Cancel This wizard will return to the Please choose your search and installation option screen and repeat this sequence for each port being installed For example four times for the ISI9234PCle 4 and eight times for t
11. software in the same category as the device Click Browse Browse to the Drivers folder on your on your ISI product CD then select the Drivers folder Within the Drivers folder select Win32bit Vista 2008 Win7 folder If you are installing drivers for a Vista 64 bit Operating System you would browse to the Win64bit Vista 2008 Win7 folder MultiModem ISI Server Cards User Guide 12 Chapter 3 Software Installation I Jpdat Ir ATT serial Jr Browse for driver software on your computer Search for driver software in this location DA Drivers Win32bit Vista 2008 Win Include subfolders Let me pick from a list of device drivers on my computer This list will show installed driver software compatible with the device and all driver software in the same category as the device Click Next 6 Windows Security Would you like to install this device software screen appears Would you like to install this device software Name Multi Tech Systems Inc Multi port serial Publisher Multi Tech Systems Inc Always trust software from Multi Tech Systems Don t Install Inc tr You should only install driver software from publishers you trust How can I decide which device software is safe to install Click Install 7 Installing driver software on screen appears Installing driver software mmm MultiModem ISI Server Cards User Guide Chapter 3 Software Installation 8 When the soft
12. the sequence for installing any additional boards will be different Some screens in the installation wizard will be omitted making the process somewhat shorter Because the installation affects the computer s registry even if an ISI Card has been uninstalled after its initial installation any subsequent installation will be shortened in this way MultiModem ISI Server Cards User Guide 42 Chapter 3 Software Installation Un Installing ISI Drivers Conduct the un installation in this order remove the modems associated with the ISI Card first then the ports and finally the ISI Card Following this procedure will ensure removal of all ISI components We present details below Delete Modem Drivers 1 Goto Control Panel I System Go to the Hardware tab and click on Device Manager The Device Manager list will appear Click on Modems to expand the list Select one of the modems being used with the ISI Card The modems are designated Multi Tech systems MT5634SMI V92 followed by number designations for all modems except the first 2 3 etc File Action View Help 9 m O 8 m 2 JERRYSTESTPC PC 4 Computer Disk drives zk Display adapters DVD CD ROM drives 3 Floppy disk drives Floppy drive controllers oe IDE ATA ATAPI controllers IEEE 1394 Bus host controllers Keyboards Mice and other pointing devices 3 4 Modems LES MultiTech Systems MT9234SMI 5 VE MultiTech Systems MT9234SMI 6 V
13. ATA ATAPI controllers Bl IEEE 1394 Bus host controllers E Keyboards By Mice and other pointing devices a Monitors Tal Multi port serial adapters i Multi Tech ISI 5634JPCI 1519234PCIE 8 Port Analog Modem Gard EP Network adapters Update Driver Software fp Other devices Disable kr PCI Simple Communications Controller ST DET En ea LIST Ports COM amp LPT I TE Communications Port COM1 Froperties JT ECP Printer Port LPT1 GI Processors A Scan for hardware changes Hag Sound video and game controllers DAS Storage controllers fill System devices D Universal Serial Bus controllers Uninstalls the driver for the selected device 4 Atthe Confirm Device Removal screen click OK A Multi Tech 1515634UPCI 1513234PCIE 8 Port Analog ez Modem Card Waming You are about to uninstall this device from your system Delete the driver software for this device Cancel 5 Repeat steps 3 through 5 for each additional ISI Card to be removed 6 Shut down the computer 7 With the computer s power off you can remove the ISI Card physically from the computer MultiModem ISI Server Cards User Guide 33 Chapter 3 Software Installation Driver Installation for Windows Vista The following driver installation procedure is based on Windows Vista 32 bit Operating System The Windows Vista 64 bit Operating System installs in the same manner Card Driver Installation This wizard installs the files for t
14. To view a pin out diagram of the ISI Server Card Fan Out Cables see Appendix A of this manual to POTS phone line receptables P2 fan out cable is rpesent on I819234PCIE 8 only adem odem 6 7 motherboard PCl slot p d Sa i D Ri fri int Pro Fi F P P NEED al To POTS D phone line DH receptacles e Fan Out Cable for ISI Server Card MultiModem ISI Server Cards User Guide 7 Chapter 3 Software Installation Chapter 3 Software Installation Introduction The ISI Cards ship with drivers and software for each of the following operating systems Windows Server 2008 Windows 7 Vista XP 2003 and Linux The ISI drivers are the same for the 1SI5634 UPCI and the IS19234 PCI Express products This chapter describes the installation of these drivers You may need to configure the modems for your country region the procedure for doing this is at the end of this chapter The installation and use of the Reset Utility is described in Chapter 4 Installing a device driver modifies your system For this reason only the super user system administrator is allowed to perform the installation If you cannot login as administrator find the person in your organization with this authorization i e password To begin driver installation login as administrator Then proceed with the appropriate installation section in this chapter Windows Drivers The ISI Card product driver must be insta
15. View Help ad Aes ENN dd JERRYSTESTPC PC fik Computer ca Disk drives KS Display adapters lt 3 DVD CD ROM drives e Floppy disk drives Floppy drive controllers G IDE ATA ATAPI controllers g IEEE 1394 Bus host controllers Keyboards D Mice and other pointing devices Lg Modems VE MultiTech Systems MT9234SMI 5 LES MultiTech Systems MT9234SMI 6 HE MultiTech Systems MT9234SMI 7 HE MultiTech Systems MT9234SMI 8 di Monitors Uj Multifunction adapters 207 MosChip PCI Multi IO Controller Multi port serial adapters pri Multi Tech 1S1I5634UPCI 1SI9234PCIE 4 Port Analog Modem Card KS Network adapters Portable Devices Ports COM amp LPT 177 Communications Port COM2 17 MosChip PCI Serial Port COM4 y 7 MosChip Unusable Parallel Port LPT3 7 ai Multi Tech Communications Port COM6 177 Multi Tech Communications Port COM7 17 Multi Tech Communications Port COMS 177 Multi Tech Communications Port COM9 DI Processors To Fe FE E amp Sound video and game controllers H Storage controllers q amp System devices Universal Serial Bus controllers 4 Atthe Confirm Device Removal screen click OK ae Multi Tech IS15634UPCI 1519234PCIE 4 Port Analog Modem Card Waming You are about to uninstall this device from your system Delete the driver software for this device 5 Repeat steps 4 and 5 for each additional ISI Card to be removed 6 Shut down the computer
16. devices gt KR Monitors a l Multifunction adapters l MosChip PCI Multi IO Controller gt SP Network adapters i5 Other devices 1 PCI Serial Port gt FE Portable Devices gt JB Ports COM amp LPT gt DB Processors gt i Sound video and game controllers gt EH System devices gt Universal Serial Bus controllers Click on PCI Serial Port and then right click A submenu comes up now click on Update Driver Software MultiModem ISI Server Cards User Guide 11 Chapter 3 Software Installation 3 Update Driver Software PCI Serial Port screen appears Aa i Jpdate drer softwa LI Serial Por How do you want to search for driver software Search automatically for updated driver software Windows will search your computer and the Internet for the latest driver software for your device unless you ve disabled this feature in your device installation settings Browse my computer for driver software Locate and install driver software manually Select Browse my computer for driver software 4 Insert the ISI product CD that came with your device into the CD ROM drive 5 At the Browse for driver software on your computer screen Browse for driver software on your computer Search for driver software in this location Include subfolders gt Let me pick from a list of device drivers on my computer This list will show installed driver software compatible with the device and all driver
17. drivers being used with the ISI Card The modem drivers are designated MultiTech systems MT5634SMI V92 followed by number designations for all modems except the first 2 3 etc Right click on the first modem driver to be deleted the order of removal is not important and select Uninstall T Keyboards Si D Bice and offer pointing devices H geg LES Multitech Systems MT56345MI V92 lim MulbTech Systems MT 563495MI V92 2 LE MultTech Systems MTS6345MI V92 3 fe Muliitech Systems MT56345MI V92 24 d MultiTech Systems MT 56J45M V92 55 HE MultTech Systems MTS634EMI V92 36 HE MulbTech Systems MTS6345MI V92 27 m MultiTech Systems MILES LAGE gi BE Monitors Update Driver Software al Multi ceort serisl adapter Dable 2 5sttTec 25155 Card S O Network adapters Scan for hardware changes ci Ap Other devices Dn PCT Serial Port Properties Diy PCI Simple Come un stare Cantar Ta Ports COM amp LPT TET T Communications Port 00 1 Li ECP Printer Port LPT 1 TE Mult Tech Communications Port COM 10 PA Mult Tedi Communications Port CoM Ta mult Tech Comenunications Port COM TRT Mult Tedi Communications Port COMS TA mult Tedi Communications Port COMS L i Mult Tech Communications Port com OP Mult Tech Communications Port COM TET mult Tech Communications Port COMS furinstalls the driver for the selected device MultiModem ISI Server Cards User Guide 30 Chapter 3 Sof
18. select Uninstall F S Device Manager E Ef Fie Action view Help Heese Sa JB JOMALLEYBENCH Computer See Disk drives D Display adaptere DVD CD ROM drives 48 Floppy disk controllers J Floppy disk dr Wes ta Human Interface Devices SS IDE ATA ATAFT controllers IEEE 1394 Bus host controllers ri Se keyboards 3 4 Mice and other pointing devices fa Moderns MultiTech Systems MT9234SMI Le MultiTech Systems MT92a4SMI 2 Le MultiTech Systems MT9234SMI 3 e MultiTech Systems MT9234SMI 4 Be MultiTech Systeme MT9234SM 5 Re MultiTech Systems MTS2345MI 6 Re MultiTech Systems MT9234SMI 7 MultiTech Systems MT9234SMI 2 3 Monitors S Mult port serial adapters E Multi Tech 1S15434UPCITSJO234PC0EE 8 Update Driver Disabile Unretall BE Network adapters 39 Ports COM amp LPT Communications Port COME EI Multi Tach Communications Port COM Scar for hardware changes af Multl Tech Communications Port COME F Multi Tech Communications Port Come Properties a MultiTech Communications Port COMS a Multi Tech Communications Port COME af MultiTech Communications Port 00M7 KI Multi Tech Communications Port COMB a MultiTech Communications Port COMS SR Processors Sound video and game controllers s r Storage volumes iy System devices 4 GE Universal Serial Bus controllers MultiModem ISI Server Cards User Guide 60 Chapter 3 Software Installati
19. user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Plug the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with 47 CFR FCC Part 15 rules Operation of this device is subject to the following conditions 1 This device may not cause harmful interference and 2 This device must accept any interference that may cause undesired operation Warning Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment LE EMC Safety and R amp TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives Council Directive 2004 108 EC of 15 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility and Council Directive 2006 95 EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits And Council Directive 1999 5 EC of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity Mu
20. vse la Multifunction Device vse Je Multifunction Device fig Multifunction Device vee la Multifunction Device i uren ha Multifunction Device vse la Multifunction Device vse Je Multifunction Device i D n Multifunction Device AH Ports COM amp LPT i Processors ER Sound video and game controllers i gt Storage controllers Aal System devices d Universal Serial Bus controllers MultiModem ISI Server Cards User Guide 26 Chapter 3 Software Installation Installation of the Modems 1 A Found New Hardware Multifunction Device screen appears and asks Allow Windows to search online for driver software for your MultiTech Systems MT9234SMI Found New Hardware MultiTech Systems MHT92345MI Found New Hardware MultiTech Systems MT9254SMI Allow Windows to search online for driver software for your MultiTech Systems HT92345HI gt Yes always search online recommended Windows wil automatically search for the latest drivers and applications for your hardware and download them to your computer gt Yes search online this time only Windows wil search for the latest drivers and applications for this device and download them to your computer Don t search online four device may not function properly until you get the latest software Select Don t search online 2 The Found New Hardware MultiTech Systems MT9234SMI screen appears If you have the disc that
21. wizard must install four ports and four modems and must make four modem port associations Similarly for the ISI 8 the installation wizard must install eight ports and eight modems and must make eight modem port associations Each port and each modem entails a separate wizard screen sequence Port Installation This is the beginning of a sequence of screens that will be repeated for each port to be installed Respond to the wizard screens as follows 1 The Found New Hardware Multifunction Device screen appears ke Found New Hardware Multifunction Device Insert the disc that came with your Multifunction Device If you have the disc that came with your device insert it now Windows will automatically search the disc for driver software gt I don t have the disc Show me other options Click on I don t have the disc Show me other options 2 The User Account Control Windows needs your permission to continue screen appears Click Continue MultiModem ISI Server Cards User Guide 37 Chapter 3 Software Installation 3 Windows couldn t find the driver software for your device screen appears UU Found New Hardware Multifunction Device Windows couldn t find driver software for your device gt Check for a solution Windows will check to see if there are steps you can take to get your device working gt Browse my computer for driver software advanced Locate and install driver software ma
22. E MultiTech Systems MT9234SMI 7 HE MultiTech Systems MT9234SMI 8 ok Monitors J Multifunction adapters 20 MosChip PCI Multi IO Controller f 17 Multi Tech ISI5634UPCI ISI9234PCIE 4 Port Analog Modem Card Network adapters Portable Devices Ports COM amp LPT Communications Port COM2 TE MosChip PCI Serial Port COM4 17 MosChip Unusable Parallel Port LPT3 YF Multi Tech Communications Port COM6 YF Multi Tech Communications Port COM7 12 Multi Tech Communications Port COM8 17 Multi Tech Communications Port COM9 HH Processors Sound video and game controllers H Storage controllers zk System devices Universal Serial Bus controllers Right click on the first modem driver to be deleted the order of removal is not important and select Uninstall 4 Atthe Confirm Device Removal screen MultiTech Systems MT92345MI 8 sl Waming You are about to uninstall this device from your system Delete the driver software for this device Click on Delete the driver software for this device Then click OK 5 Repeat steps 3 through 5 for each additional modem driver to be removed MultiModem ISI Server Cards User Guide 43 Chapter 3 Software Installation Delete COM Ports 1 In Device Manager click on Ports COM amp LPT to expand the list File Action View Help e 9 GRO e eRe ga JERRYSTESTPC PC zk Computer Ha Disk drives Display adapters DVD CD ROM drives Floppy dis
23. MultiModem ISI Intelligent Serial nterface Server Cards ISI5634UPCI amp ISI9234PCIe User Guide ems Multi lech Syst MultiModem ISI User Guide Models ISI9234PCle 4 amp 8 ISI5634UPCI 4 amp 8 PIN S000442E Revision E This publication may not be reproduced in whole or in part without prior expressed written permission from Multi Tech Systems Inc All rights reserved Copyright 2010 by Multi Tech Systems Inc Multi Tech Systems Inc makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Multi Tech Systems Inc reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Record of Revision Revision Date Description C 06 06 08 Remove IS514604 8 Serial Cards add procedures for Windows Server 2008 32 bit and 64 bit driver installation and change Windows XP 2003 and 2000 driver installation procedures 05 15 09 Added web link for warranty information D 10 07 09 Added Support Portal link and updated FCC and EMC statements E 05 21 10 Added Windows Installer procedures Trademarks MultiModem Multi Tech and the Multi Tech logo are trademarks of Multi Tech Systems Inc Microsoft Windows 2000 2003 XP
24. NE 18 FN MTT 19 Driver Installation for Windows Server 2008 22 TSN 22 Installation of the Communications Hot 24 Installation of the Modems EEE EEE NN 27 Bett ae your EEE EET EEE EEE RA 29 Driver Installation tor Windows WEE 34 Fe le e rte ENTE 34 Port and Modem Installation ou ccc cesccccceesecccesecccesccscussecsceeuccseeeccssueceseueueceeuussesesuuceseueneseeuuesesuusceseusneuseseueuss 37 RLE TEEN 43 Driver Installation for Windows XP 2003 uu eeeeecccccccccssssseccccccceeessseecsceeeeessseeseceseceuueusseceseeeeuuaesseeecceseesuueeseeceseeeaaaeens 46 Serial Port Installation EEN 46 Port and Modem Installation rrrvrvvnrrvrnnnrrnrnnvrrvnnnnennnnnnvnnrnnnsnnrnnnnnnnnnnvennnnenenvnnnnnnnnnnvnnnennnvunvenvnnenenvunvennnunenenenuvuneseenn 50 IN NNN NG 57 Installing the ISI Driver in LINUX veve eee 62 Linux Driver Installation Overvlew etette e seten t trener EEE eree s ee eette eeeeee eee nenet 62 ST ola SE 4 RE EEE EE EE EE 62 Creating Linux PEN Nonsens skeerne 63 Verifying Successful Loading of the Linux Driver sssnnnneensssssssssreeeerrsrssssssssererrrrerersssssoererereeeennssssssssereeereneessse gt 63 Un Installing the Linux ISI Driver EEE rens ite reer cent EN EEE tre terete sees sener EN 63 Configuring the Modems for your Country csccccsssseseccccnsssecccccnssseccccaasseeccccausseececcassseeccccasssesesoussseseeseaaenss 64 CHAPTER A RESET UTILITY 0 c ccscccccssnsvccccsscevvccccsesscc
25. Serial Port COMMS 1 MosChip Unussble Parallel Port LFT3 TT Mk Tech Communications Port COMS TE Mukti Tech Communications Port COME T Mut Tech Communications Port COM TE Muti Tech Communications Port COMB ame controllers When all modems have been installed you need to reboot Completion Software installation for the ISI Card is complete You may need to configure the modem for your country region refer to Configure the modems for your Country at the end of this chapter Verification You can verify successful installation of the ISI Card the ports and the modems by going to Start I Control Panel System Select the Hardware tab and click on Device Manager to view a list of devices Then click on Multi port serial adapters to view the entry for the card driver Click on Ports COM amp LPT to view the list of ports established Click on Modems to view the list of modems installed to the ports Subsequent Installations After any ISI Card has been installed in a computer the sequence for installing any additional boards will be different Some screens in the installation wizard will be omitted making the process somewhat shorter Because the installation affects the computer s registry even if an ISI Card has been uninstalled after its initial installation any subsequent installation will be shortened in this way MultiModem ISI Server Cards User Guide 18 Chapter 3 Software Installation Un Installi
26. Systems MT 92345 MI has not passed Windows Logo testing to verity its compatibility with Windows AP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of pour system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation Click Continue Anyway 6 Please select the best match for your hardware from the list below Found New Hardware Wizard Please select the best match for your hardware from the list below Sa i MultiTech Systems MT 92345 MI n Manufacturer Location Multi T ech Systems Multi Tech Systeme e driverswinbdbit sp 200S nultitech_poie_upci_zpc int Mul Tech Systeme etdrversvuinb dbit vista 2008 winmultitech pcie upci zp Muli Tech Systems e hdriverswinsebit vista Z008 win multitech_poie_upect zp s This driver re not digitally signed Tell me why driver signing is important Ensure that the top choice is selected e drivers win32bit xp 2003 multitech_pcie_upci_zpc inf is selected for 32 bit operating system or select the second choice for a Windows 64 bit Operating System e drivers win64bit xp 2003 multitech_pcie_upci_zpc inf 7 Please wait while the wizard installs the software for the MultiTech Systems MT9234SMI Found New Hardware Wizard
27. Vista and Windows Server 2008 are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Patents This device covered by one or more of the following patents 6 031 867 6 012 113 6 009 082 5 905 794 5 864 560 5 815 567 5 815 503 5 812 534 5 809 068 5 790 532 5 764 628 5 764 627 5 754 589 5 724 356 5 673 268 5 673 257 5 644 594 5 628 030 5 619 508 5 617 423 5 600 649 5 592 586 5 577 041 5 574 725 5 559 793 5 546 448 5 546 395 5 535 204 5 500 859 5 471 470 5 463 616 5 453 986 5 452 289 5 450 425 D353 598 5 355 365 5 309 562 5 301 274 7082106 7082141 7092406 Other Patents Pending Contacting Multi Tech Support Online Support Portal https support multitech com In order to better serve our customers manage support requests and shorten resolution times we have created the online web portal allowing you to submit questions regarding Multi Tech products directly to our technical support team Get answers to your most complex questions ranging from implementation troubleshooting product configuration firmware upgrades and much more To create an account and submit a Support Case on the Portal visit https support multitech com Knowledge Base and Support Services www multitech com support go The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi Tech products Visit our support area on
28. allations After any ISI Card has been installed in a computer the sequence for installing any additional boards will be different Some screens in the installation wizard will be omitted making the process somewhat shorter Because the installation affects the computer s registry even if an ISI Card has been uninstalled after its initial installation any subsequent installation will be shortened in this way MultiModem ISI Server Cards User Guide 56 Chapter 3 Software Installation Un Installing ISI Drivers Conduct the un installation in this order remove the modems associated with the ISI Card first then the ports and finally the ISI Card Following this procedure will ensure removal of all ISI components Details are presented below Delete Modem Drivers 1 Goto Control Panel I System Go to the Hardware tab and click on Device Manager The Device Manager list will appear S Device Manager ma led File Action View Help D GG D FA OMALLEYBENCH Computer 1 ze Disk drives Display adapters F DVD CD ROM drives Floppy disk controllers H Floppy disk drives bg Human Interface Devices 4 IDE ATA AT APT controllers 24 IEEE 1394 Bus host controllers amp Keyboards v 0 Mice and other pointing devices Be Modems ie MultiTech Systems MTS2345MI he MultiTech Systems MT92345MI 2 Le MultiTech Systems MT92345MI 3 RK MultiTech Systems MT92345MI 4 i MultiTech Systems MT92345MI 5 RK MultiTech Sy
29. alling drivers The drivers were successfully installed on this computer You can now connect your device to this computer If your device came with instructions please read them first Driver Name Status wi MultiTech Systems Ready to use w MultiTech Systems Ready to use w MultiTech Systems Ready to use 7 Your driver installation is complete 8 If you have not already done so you can now shut down the PC unplug the power cord and physically install your ISI card per the instructions found in Chapter 2 MultiModem ISI Server Cards User Guide 10 Chapter 3 Software Installation Manual Driver Installation for Windows 7 If you did not use the pre installer for Windows this is the process for installing your modem The following driver installation procedure is based on Win 7 32 bit Operating System The Win 7 64 bit Operating System installs in the same manner Windows 7 operates differently than the older Microsoft Operating Systems when it is installing drivers in that it goes out to Windows Update and searches for the device driver as soon as it detects a new device This is done in the background so you don t even see it is happening When it does not detect the driver for the new device it returns control to you This is represented in the display of the desk top In order to get the install going you have to bring up Control Panel The device you are installing is displayed in Control Panel PCI Serial Port To s
30. an t verify the publisher of this driver software screen appears Would you like to install this device software d i Name Multi Tech Systems Inc Multifunction ada i Publisher Multi Tech Systems Incorporated I Always trust software from Multi Tech Systems Install Incorporated L You should only install driver software from publishers you trust How can I decide which device software is safe to install Click Install MultiModem ISI Server Cards User Guide 23 Chapter 3 Software Installation 8 When the software for this device has been successfully installed screen appears Windows has finished installing the driver software for this device Multi Tech ISIS634UPCI ISI9234PCIE 8 Port Analog Modem Card Found New Hardware Multi Tech 1515634UPCI 1519234PCIE 8 Port Analog Modem Card E I Found New Hardware Multi Tech ISIS634UPCI ISI9234PCIE 8 Port Analog Modem Card The software for this device has been successfully installed Windows has finished installing the driver software for this device Multi Tech IS6634UP CLS 254P CIE amp Port Analog Modem Card Click Close Installation of the Communications Port 1 A Found New Hardware Multifunction Device screen appears and asks Allow Windows to search online for driver software for your Multifunction Device H Found New Hardware Multifunction Device i i L Found New Hardware Multifunction Device Allow Windows to search onl
31. arch for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Include this location in the search J Come Don t search I will choose the driver to install Choose this option to select the device driver from list Windows does not guarantee that the driver you choose will be the best match for pour hardware Select Include this location in the search and Click Browse Browse to the Drivers folder on your ISI product CD and then select the Drivers folder Within the Drivers folder select Win32bit XP 2003 folder If you are installing drivers on an XP 64 bit Operating System you would browse to the Win64bit XP 2003 folder Found New Hardware Wizard Please choose your search and installation options Sa 8 Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local path and removable media The best driver found will be installed Search removable media floppy CD ROM Include this location in the search EA Drivers Wind2bit XP 2003 vi Don t search I will choose the driver to install Choose this option to select the device driver from list Windows does not guarantee that the driver you choose will be the best match for your hardwar
32. are manually Cancel Choose Browse my computer for driver software advanced MultiModem ISI Server Cards User Guide 40 Chapter 3 Software Installation 4 Ateach Found New Hardware Wizard Please choose your search and installation options screen G 0 Found New Hardware MultiTech Systems MT9234SMI Browse for driver software on your computer Search for driver software in this location D Drivers Win32bit Vista 2008 Win7 V Include subfolders Cancel Ensure that Search for the best driver in these locations is selected and that Include this location in the search is also selected The Browse window shows the drive location for example E Drivers Win32bit Vista 2008 Win 7 If you are installing drivers for a Vista 64 bit Operating System ensure that you are browsing to E Drivers Win64bit Vista 2008 Win7 Then click Next 5 Would you like to install this device software screen appears Would you like to install this device software ER Name Multi Tech Systems Modems Publisher Multi Tech Systems Inc Always trust software from Multi Tech Systems Install Inc E You should only install driver software from publishers you trust How can I decide which device software is safe to install Click Install 6 Please wait while the wizard installs the software for the Multi Tech Systems MT9234SMI WW 0 Found New Hardware MultiTech Systems MT9234SMI Installing driver sof
33. c e Ndrivers wind2bit ep 2003 ser Ex gp 2003 inf Mult Tech Systems Inc eg drivers winbbit xp 200S ser 59 8p 2003 64 inf Multi Tech Systems Inc es drversvvinb bit vista 2008 vm er e vista 20 Mun Tech Systems Inc es drversvvindd bil vista 2008 vm7 ver Da za ZU gt This driver is not digitally signed Tell me why driver signing iz Important Select the top choice e drivers win32bit xp 2003 ser15x xp 2003 inf for Windows 32 bit Operating system or select the second choice for Windows 64 bit Operating System e drivers win64bit xp 2003 ser15x sp 2003 inf MultiModem ISI Server Cards User Guide 48 Chapter 3 Software Installation 9 Please wait while the wizard installs the software screen appears Found New Hardware Wizard Please wait while the wizard installs the software Sa Sch Mun Tech ISIS634UPCISIS234PClE 4 Part Analog Modem Card ai 7 EC Cancel 10 A completing the Found New Hardware Wizard screen appears Click Finish Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for Multi T ech 15156340 PC1 1519234PCI E 4 Port Analog Modem Card Click Finish to close the wizard Cancel MultiModem ISI Server Cards User Guide 49 Chapter 3 Software Installation Port and Modem Installation Immediately after the ISI Card driver installation is complete another set of installation wizard scr
34. cccscnsrccccsscsscscccccessccccssesrsccccscsscoccescsssccccssssspecccsesssccccsssssocs 65 APPENDIX A CABLE WIRING DIAGRAMS cccccssssssccccsssscccccssssscecccccssesecccsscecescccssscsccccssceccscccssesccaccscessssccssens 66 APPENDIX B REGULATORY COMPLIANCE sssvnnnnunvvvnnnnnnvvnnnnnnnnnvnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnunnnnnnnnnunnnennnmmuueee 67 APPENDIX C ENVIRONMENTAL INFORMATION ccccsssssccccssssssccccccssscsccccssscccccnccsscscecccsscscesccssessccccssessssccssees 68 INDEX Le 71 MultiModem ISI Server Cards User Guide 3 Chapter 1 Introduction and Description Chapter 1 Introduction and Description How to Use This Manual This manual describes the Multi Tech Intelligent Serial Interface Server Cards Models ISI5634UPCI 4 8 and ISI9234PCIE 4 8 The UPCI Cards install on Universal PCl bus architecture and the PCI Express cards install on PCI Express bus architecture We assume that you have basic PC skills Therefore we have not included step by step instructions for basic computer operations Introduction to ISI Server Cards The ISI Server Cards model ISI5634UPCI is a Universal PCl bus architecture and the ISI9234PCle is a PCI Express bus architecture The 4 ISI Server card is a server modem expansion card with four V 92 data Super G3 fax modems The 8 ISI Server card is an expansion card with eight such modems These excellent hardware products add modems to
35. communication servers and async hosts that have 32 bit PCI bus architecture The ISI Server Cards ship with drivers for the following multiuser operating systems Windows 2000 Server and Advanced Server Windows 2000 Professional Windows 2003 Windows XP Windows Vista Windows 7 Windows Server 2008 and Linux kernel 2 4 x The ISI Server Cards can be combined to support asynchronous serial devices local or dial up The ports can be used to connect basic terminals with or without multiple pages of memory to multiplexer channels and asynchronous modems Each port can support as many screens as there are physical pages of memory on the terminal In Windows 2000 2003 XP Vista 2008 7 a built in autodetect utility enables detection of Multi Tech modems and sets the proper initialization strings ISI5634UPCI Card The 4 server card has one RJ 45 connector that fans out into four RJ 11 connectors one for each of its modems Similarly the 8 server card has two RJ 45 connectors that fan out into eight RJ 11 connectors one for each of its modems Both server cards are full size add on cards that support a high speed interface up to 230 Kbps ISI Modems The ISI modems are compatible with the ITU T V 92 protocol They make quick connections and operate at downstream transmission speeds of up to 56K bps and upstream transmission speeds of up to 48K bps when connected to V 92 compatible Internet Service Providers The V 92 protocol can send
36. d when you come in contact with an object of a different potential Perform the procedure below described in this section only at an ESD workstation using an antistatic wrist Strap If such a station is not available you can provide some ESD protection by wearing an antistatic wrist Strap and attaching it to a metal ground screw lug MultiModem ISI Server Cards User Guide 6 Chapter 2 Hardware Installation 3 Carefully remove the ISI Card from its antistatic bag handling it only by the mounting bracket and edges Do not touch the gold plated connectors along the bottom edge You may want to save packaging for possible future use ISI9234PCle 8 4 Locate the unused PCI slot you will be using for your ISI Card and remove the slot cover according to instructions in your computer s manual 5 Install the ISI Card into the selected expansion slot in the same manner as any other add on card as instructed in your computer s documentation 6 Fasten the retaining bracket to the computer chassis and replace cover on the computer 7 Cabling The 4 ISI Server card has one RJ 45 receptacle and one fan out cable the 8 ISI Server card has two RJ 45 receptacles and two fan out cables Each fan out cable extends connections for four modems from the RJ 45 plug to four RJ 11 plugs Each RJ 11 plug should then be attached to a phone line receptacle Attach the RJ 45 connector into the appropriate RJ45 receptacle on the ISI Server card
37. data downstream from the Internet to your computer at these speeds because data on the telephone network typically is converted from digital to analog only once before it reaches your modem Upstream transmissions and transmissions between client modems are limited to 33 6 Kbps Upstream transmissions to non V 92 compatible ISPs and downstream transmissions that are converted more than once on the telephone line are also limited to 33 6K bps When calling into the ISI modem with another V92 modem over an analog phone line the maximum speed achievable is 33 6 Kbps V90 or V92 connections are not possible when an analog line is calling another analog line Similarly when the ISI modem is involved in a call between an analog line and a digital line the higher V 90 V 92 speeds cannot be used However ISI modems can achieve the higher V 90 V 92 speeds when dialing out to a digital phone line that supports V 90 V 92 MultiModem ISI Server Cards User Guide 4 Chapter 1 Introduction and Description Note Though these modems are capable of 56 Kbps download performance line impairments public telephone infrastructure flaws and other external technological factors currently prevent connections from reaching this maximum 56 Kbps speed Modems on the ISI Card are Plug and Play capable with interactive automatic dialing and command mode configuration In standard mode you can store up to three command lines or telephone numbers of up to 40 cha
38. ds J Mice and other pointing devices fie Modems ibe Mult Tech Systems MTSEZIJSMI ike MultiTech Systems MIO ZEN 2 Ss MultiTech Syaters MTISSHSNI 43 ike MultTech Systems MT9234SMI 4 ik MultiTach Systems hMTS2345Mi 5 he MultTech Systems MTSS345Mi F fhe MultTach Systems MIO 7 he MultiTech Systeme MIO B e ff Monitors SE multi port serial adapters So MultiTech 1S15539LPCLISIS234PC0E amp Port Analog Modem Card M Network adapters of Ports DOM B LPT of Communications Port COMS of MultiTech Communications Port COML aF Mult Tech Communications Port COMB aF Mult Tech Communications Port DOM Mult Tech Communications Port 00045 J Multi Tech Communications Port CMe JF MultiTech Communications Port COM a Mult Tech Communications Port COME a Mult Tech Communications Port 009 Frocessors E Sound video and game conrollers ze Shorege volres e yf System devices e EI Universal Serial Bus controfiers Chapter 3 Software Installation 2 Select one of the COM ports being used with the ISI Card These are designated as Multi Tech Communications Port COMx where x is usually 3 or greater 3 Right click on the last port that was installed and select Uninstall 1 Device Manager Fie Acton View Help Em r 9 18 KOMALLEYBENCH H Computer i ep Dak Or fre a M Dapa adapters 2 OVD TO ROM drives EA Floppy disk conirolers E AL Floppy disk drives i da Human Interface De
39. e Click Next MultiModem ISI Server Cards User Guide 47 Chapter 3 Software Installation 6 Please wait while the wizard searches for the PCI Serial Port Found New Hardware Wizard Please wait while the wizard searches Sa 2 PCI Serial Part Cancel 7 Then a Hardware Installation Windows Logo Testing screen will appear The software you are installing for this hardware Multi Tech ISIS34UPCI ISI9234PCIE 4 Port Analog Modem Card has not passed Windows Logo testing to verify compatibility with Windows XP Hardware Installation The software you are installing for this hardware Multi Tech 15156340 PC1 1519234PCIE 4 Port Analog Modem Card has not passed Windows Logo testing to verhy its compatibility with Windows AP Tell me why this testing iz important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation Click Continue Anyway 8 Please select the best match for your hardware from the list below Found New Hardware Wizard Please select the best match for your hardware from the list below Sa Sch Multi Tech ISI56340PCIAS19234PCIE 4 Port Analog Modem Card ersion Manufacturer Location Multi Tech Systems In
40. e PCI Express form factor 1x PCle 1 0 compatible 1915634 models are UPCI is PCI spec version 2 1 compatible one RJ 45 jack female on ISI 4 two RJ 45 jacks female on ISI 8 The ISI 8 is shipped with two four port fan out cables Each cable has an RJ 45 Cables plug male at one end and four RJ 11 plugs male at the other end The ISI 4 is shipped with one such four port fan out cable 32 to 149 F 0 to 65 C CE Mark Approvals ive EMC FCC Part 15 EN55022 EN55024 Safety UL60950 1 IEC60950 1 AS NZS 60950 1 250 milliamps 5vDC 8 ports ISI5634UPCI 8 1 75A 3 3v DC 8 ports ISI5634UPCI 8 130 milliamps 5v DC 4 ports ISI5634UPCI 4 885 milliamps 3 3v DC 4 ports ISI5634UPCI 4 700 milliamps 3 3v DC 4 ports ISI9234PCIE 4 1 20A 3 3v DC 8 ports ISI9234PCIE 8 Interrupt Request IRQ Interrupt Request IRQ One IRQ per card can be shared Manufactured in Mounds View MN U S A MultiModem ISI Server Cards User Guide 5 Chapter 2 Hardware Installation Chapter 2 Hardware Installation Introduction This chapter describes installation of the Multi Tech ISI as an expansion card in your PCl bus computer Telecom Safety Warnings e 1 This product must be installed by a qualified service person e 2 Never install telephone wiring during a lightning storm e 3 Never install a telephone jack in wet locations unless the jack is specifically designed for wet locations e 4 This
41. e controllers fik System devices Universal Serial Bus controllers 4 Atthe Confirm Device Removal screen click OK 5 Repeat steps 4 and 5 for each additional ISI Card to be removed 6 Shut down the computer ae Multi Tech ISIS634UPCI ISIS234PCIE Port Analog Modem Card Waming You are about to uninstall this device from your system Delete the driver software for this device Chapter 3 Software Installation 7 With the computer s power off you can remove the ISI Card physically from the computer MultiModem ISI Server Cards User Guide 45 Chapter 3 Software Installation Driver Installation for Windows XP 2003 If you did not use the pre installer for Windows this is the process for installing your modem The following driver installation procedure is based Windows XP 32 bit Operating System The ISI Driver installation process includes three install wizards 1 PCI Serial Port 2 Communications Port Multifunction Device and 3 the modem Each installation wizard appears repeatedly during this procedure This is not an error Do not discontinue the procedure when the installation wizards appear repeatedly The install wizard repeats for each modem and port on the ISI Board Serial Port Installation This wizard installs the files for the ISI Card 1 Power up your computer Windows will detect new hardware to install Found New Hardware Wizard screen appears and asks you Can Wind
42. e modems associated with the ISI Card first then the ports and finally the ISI Card Following this procedure will ensure removal of all ISI components We present details below MultiModem ISI Server Cards User Guide 29 Chapter 3 Software Installation Delete Modem Drivers 1 Goto Control Panel I System Go to the Hardware tab and click on Device Manager The Device Manager list will appear File Action View Help Keyboards Ex Mice and other pointing devices S Modems MultiTech Systems MT56345MI V92 SIE MultiTech Systems MT56345MI V92 2 SIE MultiTech Systems MT 5634SMI V92 3 JE MultiTech Systems MT56345MI V92 4 JE MultiTech Systems MT 5634S5MI V92 5 JE MultiTech Systems MT 56395MI V92 6 ae MultiTech Systems MTS6345MI1 V92 7 I JE MultiTech Systems MT 56345MI V92 8 a Monitors ai Multi port serial adapters ie E Multi Tech ISI5634UPCI 1519234PCIE 8 Port Analog Modem Card EI Network adapters l Other devices Wa PCI Serial Port la PCI Simple Communications Controller Parts COM amp LPT Communications Port COM 1 AGM ECP Printer Port LPT 1 Multi Tech Communications Port COM10 Multi Tech Communications Port COM3 Multi Tech Communications Port COM5 Multi Tech Communications Port COM6 Multi Tech Communications Port COM TET Multi Tech Communications Port COM Multi Tech Communications Port COM9 Click on Modems to expand the list Select one of the modem
43. ears Click Initial Setup amp Country Sel The Global Wizard page appears You can select to run the Global Wizard from the CD or install it on your hard drive Click on the Install or Run button The Global Wizard dialog box appears Click Next The Global Wizard searches for your modems and identifies them Click Next Select a modem to configure Click Next Select the country in which the modem will be used and then click Next Review your choice of country If it is correct click Next to configure the modem When Global Wizard announces that the parameters have been set click Finish to exit Repeat steps 4 through 8 for each modem on the ISI Card MultiModem ISI Server Cards User Guide 64 Chapter 4 Reset Utility Chapter 4 Reset Utility The Reset Utility allows you to reset a single modem or reset all the modems PREREQUISITE The ISI drivers must be install before the Reset Utility can function 1 Insert the ISI Product CD into the CD ROM drive The CD starts automatically Any other utility accessing the first com port needs to be closed before you can access the first com port in the Reset Utility 2 When the main screen appears click on Install Reset Utility icon The ISI Port Modem Reset screen appears with the Select first COM port on the ISI Card drop down window blank 3 Click OK and the Select first COM port on the ISI Card displays the COM ports e g COM3 If you want to display all the COM ports
44. ecescutes 9 Windows Server 2003 Imnstallatrion 46 Windows Server 2008 Imnstallatrion 22 Windows Vista installation 34 Windows XP Imnstallaton 46 71
45. eens will appear With this installation wizard you will install ISI ports and modems into the computer s operating system and then associate the modems with the ports This installation sequence occurs very rapidly and is repetitive The installation wizard may appear to be stuck in an endless loop but that is not the case For the ISI 4 the installation wizard must install four ports and four modems and must make four modem port associations Similarly for the ISI 8 the installation wizard must install eight ports and eight modems and must make eight modem port associations Each port and each modem entails a separate wizard screen sequence Port Installation This is the beginning of a sequence of screens that will be repeated for each port to be installed Respond to the wizard screens as follows 1 Ifthe Welcome to the Found New Hardware Wizard screen Can Windows connect to Windows update to search for software appeared when you were installing the driver it will come up here also Select No not this time Then click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking op your computer on the hardware installation CD or on the Windows Update Web site with your permission Can Windows connect to Windows Update to search for software Yes this time only Yes now and every time connect a device CO No not this t
46. fail Most later Linux OSs install these elements automatically In any event for best results the Linux OS installation should include all elements Linux Driver Installation Overview The Linux driver files can be obtained from the Multi Tech FTP site or from the ISI Product CD Installation consists of three processes A building the driver using the make metal script B creating tty device names and C verifying successful loading of the driver We describe this installation in detail in the sections below Note All Linux line command expressions are case sensitive The commands shown in this procedure will work only if you use capital letters and lower case letters exactly as shown Building the Linux Driver 1 2 3 ds Create a temporary directory mkdir mtsi_upci Copy the tar file to the temporary directory cp ISI U PCI LINUX V 101 tar gz mtsi_upci Go to the temporary directory cd mtsi_upci Untar the file tarxvfzlSI U PCI LINUX V 101 tar gz This command will unzip the source files to the mtsi upci driver directory Switch to the newly created directory cd mtsi upci driver Run the make command The files mtsi_upci o and resetport will be created Run the make install script The script will create the driver module and tty devices and modify the rc files in order to load the driver automatically on system reboot Successful compilation and loading of the module is displayed o
47. he ISI9234PCle 8 Modem Driver Installation This wizard will install the file for the modems on the ISI card 1 The Welcome to the Found New Hardware Wizard screen Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows wll search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update web site with pour permission Can Windows connect to Windows Update to search for software O Yes this time only C 3 Yes now and every time connect a device O No not this time Click Next to continue In response to the question Can Windows connect to Windows Update to search for software Select No not this time and click Next MultiModem ISI Server Cards User Guide 53 Chapter 3 Software Installation 2 The Found New Hardware Wizard screen appears with Multi Tech Systems MT9234SMI Found New Hardware Wizard This ward helps you install software for Multi ech Systems MT92345MI i vi If pour hardware came with an installation CD 4 ar floppy disk insert it now What do you want the wizard to do Ce Install the software automatically Recommended O Install from a list or specific location Advanced Click Next to continue lt Back IJ Next gt Cancel Select Install from a list or specific location Advance Then click Next 3 At each Found New Hardware Wizard Please choose your search and installat
48. he ISI Card 1 Power up your computer 2 Vista will detect the ISI Card 3 Windows needs to install driver software for your PCI Serial Port Windows needs to install driver software for your PCI Serial Port EI Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device A Ask me again later Windows will ask again the next time you plug in your device or log on i Don t show this message again for this device Your device will not function until you install driver software Click on Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device The User Account Control Windows needs your permission to continue screen appears Click Continue The next screen prompts you to Insert the disc that came with your PCI Serial Port If you have the disc that came with your ISI card insert it now 3 Found New Hardware PCI Serial Port Insert the disc that came with your PCI Serial Port If you have the disc that came with your device insert it now Windows will automatically search the disc for driver software gt I don t have the disc Show me other options Click on I don t have the disc Show me other options MultiModem ISI Server Cards User Guide 34 Chapter 3 Software Installation 6 Windows couldn t find the driver software for your device
49. hed installing the driver software for this device Multi Tech Communications Port Click Close This wizard will return to the Please choose your search and installation option screen and repeat this sequence for each port being installed For example four times for the ISI9234PCIE 4 and eight times for the ISI9234PCIE 8 MultiModem ISI Server Cards User Guide 39 Chapter 3 Software Installation Installation of the Modems 1 A Found New Hardware Multi Tech Systems MT9234SMI screen appears with Insert the disc that came with your Multi Tech Systems MT9234SMI wy 1 Found New Hardware MultiTech Systems MT9234SMI Insert the disc that came with your MultiTech Systems MT9234SMI If you have the disc that came with your device insert it now Windows will automatically search the disc for driver software 3 I don t have the disc Show me other options Next Cancel Click on I don t have the disc Show me other options 2 The User Account Control Windows needs your permission to continue screen appears Click Continue 3 Windows couldn t find driver software for your device screen appears Found New Hardware MultiTech Systems MT92345MI Windows couldn t find driver software for your device gt Check for a solution Windows will check to see if there are steps you can take to get your device working gt Browse my computer for driver software advanced Locate and install driver softw
50. ignated as Multi Tech Communications Port COMx where x is usually 3 or greater MultiModem ISI Server Cards User Guide 31 Chapter 3 Software Installation 3 Right click on the first port to be deleted the order of removal is not important and select Uninstall a BG fl TE d Poo og it s 8 e 5 Ss abpoOooo AH D a P a p Ta d i cr e po F m Tre des for the selected device 4 Atthe Confirm Device Removal screen click OK Multi Tech Communications Port COMS age Waming You are about to uninstall this device from your system Delete the driver software for this device Cancel 5 Repeat steps 3 through 5 for each additional ISI COM port to be removed MultiModem ISI Server Cards User Guide 32 Chapter 3 Software Installation Delete ISI Card Driver 1 In Device Manager click on Multi port serial adapters to expand the list 2 Select the entry for the specific ISI Card to be removed either Multi Tech ISI5634UPCI ISI9234PCIE X Port Analog Modem Card Here x will be either 4 or 8 If multiple ISI Cards are present those beyond the first will be further specified as 2 3 etc 3 Right click on the first ISI Card to be deleted the order of removal is not important and select Uninstall File Action View Help es m DE mlte N E E WIM RXDA7Z6MBOW Ak Computer Disk drives BS Display adapters g DVD CD ROM drives IDE
51. ime Click Next to continue Cancel 2 The Found New Hardware Wizard screen appears with Multifunction Device Select Install from a list or specific location Advanced This wizard helps you install software for Multi Tech Communications Port el If your hardware came with an installation CD ar floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended 8 Install from list or specific location Advanced Click Next to continue 3 Then click Next MultiModem ISI Server Cards User Guide 50 Chapter 3 Software Installation 4 Please choose your search and installation options screen appears Found New Hardware Wizard Please choose your search and installation options Sa 8 Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CO ROM Include this location in the search EADrivers Wwin32bitXP 2003 vi Dont search I will choose the driver to install Choose this option to select the device driver from list Windows does not guarantee that the driver you choose will be the best match for pour hardware 5 Ensure that the Search for the best driver in these locations is selected and that Include this location in the search is also
52. ine for driver software for your Multifunction Device gt Yes always search online recommended Windows wil automatically search for the latest drivers and applications for your hardware and download them to your computer gt Yes search online this time only Windows wil search for the latest drivers and app cations for this device and download them to your computer lt gt Don t search online four device may not function properly until you get the latest software Select Don t search online MultiModem ISI Server Cards User Guide 24 Chapter 3 Software Installation 2 The Found New Hardware Multifunction Device screen appears If you have the disc that came with your device insert it now Found New Hardware Multifunction Device 8 UU Found New Hardware Multifunction Device Insert the disc that came with your Multifunction Device If you have the disc that came with your device insert It now Windows will automatically search the disc for driver software Next Cancel The ISI Card CD is still in the CD ROM drive Click Next 3 Searching disc for software screen appears d Found New Hardware Multifunction Device Searching disc for software RR 4 Windows can t verify the publisher of this driver software screen appears EE Would you like to install this device software Name Multi Tech Systems Ports COM amp LPT Publisher Multi Tech Systems I
53. ion options screen Found New Hardware Wizard Please choose your search and installation options ey Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Include this location in the search E ADriversYwin32bit XP 2003 Le Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware Ensure that Search for the best driver in these locations is selected and that Include this location in the search is also selected The Browse window shows the drive location for example E Drivers Win32bit XP 2003 Then click Next 4 Please wait while the wizard searches for the MultiTech Systems MT9234SMI Found New Hardware Wizard Please wait while the wizard searches D MultiTech Systems MT92345MiI 3 MultiModem ISI Server Cards User Guide 54 Chapter 3 Software Installation 5 At each Hardware Installation screen with The software you are installing for this hardware Multi Tech Systems MT9234SMI has not passed Windows Logo testing to verify its compatibility with Windows XP Hardware Installation The software you are installing for this hardware MultiTech
54. k drives g Floppy drive controllers ne IDE ATA ATAPI controllers g IEEE 1394 Bus host controllers Keyboards Mice and other pointing devices 4 4 Modems Monitors 3 4 Multifunction adapters Uj MosChip PCI Multi IO Controller 375 Multi port serial adapters 7 Multi Tech ISI5634UPCI ISI9234PCIE 4 Port Analog Modem Card Network adapters ER Portable Devices Ports COM amp LPT Communications Port COM2 MosChip PCI Serial Port COM4 ai MosChip Unusable Parallel Port LPT3 o i Multi Tech Communications Port COM7 ny Multi Tech Communications Port COM8 177 Multi Tech Communications Port COM9 DI Processors Sound video and game controllers Storage controllers zk System devices Universal Serial Bus controllers 2 Select one of the COM ports being used with the ISI Card These are designated as Multi Tech Communications Port COMx where x is usually 3 or greater Right click on the first port to be deleted the order of removal is not important and select Uninstall At the Confirm Device Removal screen Multi Tech Communications Port COMS set Waming You are about to uninstall this device fram your system Delete the driver software for this device Click on Delete the driver software for this device Then click OK 5 Repeat steps 2 through 5 for each additional ISI COM port to be removed MultiModem ISI Server Cards User Guide 44 Delete ISI Card Drive
55. lled in your computer s program directory The Windows drivers are located on the ISI Card product CD in the Drivers folder There are four Windows driver folders Win32bit Vista 2008 Win7 and a 64 bit version Also Win32bit XP 2003 for the older Windows operating systems and a 64 bit version For server users to determine whether they have a 32 bit or 64 bit operating system go to Start I All Programs Accessories I System Tools I Computer and click on the System Properties button Under System you will see System Type 64 bit Operating System Linux Drivers Linux Operating System drivers are also located on the CD in the Drivers I Linux Folder Refer to the Readme file also in the Linux directory for the correct driver file and installation guide for your distribution version of Linux Overview of Windows Driver Installation Before inserting your ISI card into a PCI slot please run the Windows Installer program from your product CD This makes all Windows operating systems installations faster than the manual method described below If you do not run the Driver Pre installation program from your product CD three install wizards will guide you through the software installation in this order Part A installs the PCI driver Part B associates a PC port with the PCI driver and finally Part C installs the modem driver Note Windows 7 no longer uses install wizards so the manual install process is detailed for you MultiModem ISI Se
56. ltiModem ISI Server Cards User Guide 67 Appendix C Environmental Info Appendix C Environmental Information Waste Electrical and Electronic Equipment WEEE Statement July 2005 The WEEE directive places an obligation on EU based manufacturers distributors retailers and importers to take back electronics products at the end of their useful life A sister Directive ROHS Restriction of Hazardous Substances complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase The WEEE Directive covers all Multi Tech products imported into the EU as of August 13 2005 EU based manufacturers distributors retailers and importers are obliged to finance the costs of recovery from municipal collection points reuse and recycling of specified percentages per the WEEE requirements Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product must not be disposed of with other waste Instead it is the user s responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment F
57. n the screen Specifically when the script has finished running successfully it will display the message Multi Tech ISI driver loaded successfully YY The script will also create the ttyMUxy ports and list the ports it has created If this message and a list of ports do not appear watch for error messages MultiModem ISI Server Cards User Guide 62 Chapter 3 Software Installation Creating Linux TTY Device Names 1 This driver retains the standard serial device properties dial in port files named in the form ttyMUxy and call out port files named in the form cumxy File names of these two special types become associated with each serial port The first file type is for the dial in port and has a name of the form ttyMUxy where the x denotes the card number and the final y denotes the port number on that card The second file type is for the call out port and has a name of the form cumxy where again the x denotes the card number and the y denotes the port number on that card 2 Consider the situation of installing two 8 port Modem Cards in the server computer In that case the driver would create TTY devices ttyMUla to ttyMUIh and devices cumla to cumlh under the dev directory for card 1 Similarly devices ttyMU2a to ttyMU2h and devices cum2a to cum2h would be created for card 2 If a 4 port card were installed as card 1 the driver would create TTY devices ttyMUla to ttyMUld Verifying Successf
58. ncorporated I Always trust software from Multi Tech Systems Install Don t Install Incorporated E You should only install driver software from publishers you trust How can I decide which device software is safe to install Click Install MultiModem ISI Server Cards User Guide 25 Chapter 3 Software Installation 5 The Found New Hardware Multi Tech Communications Port COM3 screen appears The software for this device has been successfully installed Windows has finished installing the driver software for this device Multi Tech Communications Port Found New Hardware Multi Tech Communications Port COM3 E t J Found New Hardware Multi Tech Communications Port COM3 The software for this device has been successfully installed Windows has finished installing the driver software for this device Multi Tech Communications Port Click Close 6 If you open Device Manager you will see Other devices with four Multifunction Devices for the ISI 4 Card Similarly for the ISI 8 Card you will see eight Multifunction Devices File Action View Help Gale Ee WIN WHOPIG3NM1PE Ab Computer ca Disk drives T Display adapters DVD CD ROM drives a Floppy disk drives em Floppy drive controllers Ga IDE ATA ATAPI controllers RW IEEE 1394 Bus host controllers 5 Keyboards A Mice and other pointing devices 1 Monitors Multifunction adapters SE Network adapters f Other devices
59. ng your ISI Unit Conduct the un installation in this order remove the modems associated with the ISI Card first then the ports and finally the ISI Card Following this procedure will ensure removal of all ISI components We present details below Delete Modem Drivers 1 Goto Control Panel I System Go to the Hardware tab and click on Device Manager The Device Manager list will appear Click on Modems to expand the list Select one of the modems being used with the ISI Card The modems are designated MultiTech systems MT5634SMI V92 followed by number designations for all modems except the first 2 3 etc Fie Action View Help e e lsclIRHresle G JERRYSTESTPC PC Computer Ho Disk drives zk Display adapters gj DVD CD ROM drives eg Floppy disk drives Floppy drive controllers oe IDE ATA ATAPI controllers IEEE 1394 Bus host controllers lt 2 Keyboards Mice and other pointing devices 3 4 Modems H MultiTech Systems MT9234SMI 5 VE MultiTech Systems MT9234SMI 6 LE MultiTech Systems MT9234SMI 7 H MultiTech Systems MT9234SMI 8 zk Monitors J Multifunction adapters 20 MosChip PCI Multi IO Controller f 7 Multi Tech ISI5634UPCI ISI9234PCIE 4 Port Analog Modem Card Network adapters K Portable Devices Ports COM amp LPT Communications Port COM2 1 MosChip PCI Serial Port COM4 12 MosChip Unusable Parallel Port LPT3 YF Multi Tech Communications Port COM6 YF Multi Tech C
60. nually Cancel Choose Browse my computer for the driver software Advanced 4 Atthe Browse for driver software on your computer screen Found New Hardware Multifunction Device Browse for driver software on your computer Search for driver software in this location DA Drivers Win32 bit Vista 2008 Win Include subfolders Click Next 5 Windows can t verify the publisher of this driver software screen appears Would you like to install this device software Name Multi Tech Systems Ports COM amp LPT Publisher Multi Tech Systems Inc E Always trust software from Multi Tech Systems Install Don t Install Inc L You should only install driver software from publishers you trust How can I decide which device software is safe to install Click Install MultiModem ISI Server Cards User Guide 38 6 7 Chapter 3 Software Installation Installing driver software on Multifunction Device screen appears ar UU Found New Hardware Multifunction Device Installing driver software The Found New Hardware Multi Tech Communications Port COM6 screen appears The software for this device has been successfully installed Windows has finished installing the driver software for this device Multi Tech Communications Port we Found New Hardware Multi Tech Communications Port COME The software for this device has been successfully installed Windows has finis
61. oders ike MuliTedh Sriams MISES MI KL biet Systems MTSSIHSMI 2 i united Systems FT HSK f2 ie brecht Systema 7224 4 Kb MuiiTech Syriens MTOZSMESMI 45 i MukTach Sears PT 234M 6 i MWubttech Bree MITSOKHSKI 7 cm 2 z Monitors SD fulti port serial adapter Lila Driver iain SE Mul Tech ieee renee JE oberik Adapter Ports CO LFT F Communicators Port Proportions F hui Tach Communications Port Como EI Muni Tach Communicator Fort CC E Wut Tach Communcatora Port 0004 Scan for hardware changes Ki K le ammar Are Fort JC CW F hu Tach Communications Port COM F muki Tedi Communicators Port 0067 F Mut Teh Communicators Port OOM JF Wuk Tach Communications Port CCRN v amp Universal Saral Sus controliers 4 Atthe Confirm Device Removal screen click OK r Confirm Device Removal PX 7 MultiTech Systems MT92345 MI HS raring You are about to uninstall this device from your system 5 Repeat steps 3 through 5 for each additional modem to be removed MultiModem ISI Server Cards User Guide 58 Delete COM Ports 1 In Device Manager click on Ports COM amp LPT to expand the list Device Manager File Action View Help 8 62a Keis Computer ze Disk drives a Display adapters E ab OND CD ROM drives Eh Floppy disk controllers e A Floppy disk drives ii Human Interface Devices 3 G IDE ATA AT AFI controllers z S EEE 1354 Bus host confrollers Ss Keyboar
62. ommunications Port COM Y Multi Tech Communications Port COM8 YF Multi Tech Communications Port COM9 D Processors Sound video and game controllers gt Storage controllers zk System devices Universal Serial Bus controllers Right click on the first modem driver to be deleted the order of removal is not important and select Uninstall 4 Atthe Confirm Device Removal screen ay MultiTech Systems MT9234SMI 8 Waming You are about to uninstall this device from your system Delete the driver software for this device Click on Delete the driver software for this device Then click OK 5 Repeat steps 3 through 5 for each additional modem driver to be removed MultiModem ISI Server Cards User Guide 19 Chapter 3 Software Installation Delete COM Ports 1 In Device Manager click on Ports COM amp LPT to expand the list File Action View Help e 9 TEH PRE JERRYSTESTPC PC zk Computer Za Disk drives Display adapters z DVD CD ROM drives e Floppy disk drives Floppy drive controllers ca IDE ATA ATAPI controllers amp IEEE 1394 Bus host controllers amp Keyboards Mice and other pointing devices LES Modems zk Monitors lj Multifunction adapters Ul MosChip PCI Multi IO Controller 3 17 Multi port serial adapters 17 Multi Tech ISI5634UPCI ISI9234PCIE 4 Port Analog Modem Card Network adapters Portable Devices Ports COM amp LPT 1 Communications Port COM2
63. on 4 Atthe Confirm Device Removal screen click OK Confirm Device Removal x Sch GH ISI4608UPCIAISIS234PCIE 8 Port Serial r Warning Tou are about to uninstall this device from your system 5 Repeat steps 3 through 5 for each additional ISI Card to be removed 6 Shut down the computer 7 With the computer s power off you can remove the ISI Card physically from the computer MultiModem ISI Server Cards User Guide 61 Chapter 3 Software Installation Installing the ISI Driver in Linux Multi Tech s version 1 01 driver for the ISI Cards works with the 2 4 x Linux kernel It has been tested with RedHat Release Versions 7 3 8 0 and 9 0 system Requirements Prerequisites amp Conditions of Use Hardware Platform Intel x86 Linux kernel version 2 4 x GNUC Compilerversion 2 72 or later ISI capacity per computer up to 4 boards Drivertype use Multi Tech driver only do not use any drivers included with the Linux OS like Exar drivers Full Linux Installation For the ISI Card to operate properly all components of the Linux OS should be installed If the ISI Card does not operate properly in a Linux installation where some components are missing then those missing Linux components should be added and the ISI Card should be uninstalled and re installed NOTE The make utility the GNU C compiler and the kernel sources need to be installed on your system If any of these are missing the compilation will
64. or more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or where you purchased the product MultiModem ISI Server Cards User Guide 68 Appendix C Environmental Info REACH Statement Registration of Substances After careful review of the legislation and specifically the definition of an article as defined in EC Regulation 1907 2006 Title II Chapter 1 Article 7 1 a b it is our current view Multi Tech Systems Inc products would be considered as articles In light of the definition in 7 1 b which requires registration of an article only if it contains a regulated substance that is intended to be released under normal or reasonable foreseeable conditions of use our analysis is that Multi Tech Systems Inc products constitute nonregisterable articles for their intended and anticipated use Substances of Very High Concern SVHC Per the candidate list of Substances of Very high Concern SVHC published October 28 2008 we have reviewed these substances and certify the Multi Tech Systems Inc products are compliant per the EU REACH requirements of less than 0 1 w w for each substance If new SVHC candidates are published by the European Chemicals Agency and relevant substances have been confirmed that exceeds greater than 0 1 w w Multi Tech Systems Inc will provide updated compliance status
65. ows connect to Windows Update to search for software Select No not this time Then click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking op your computer on the hardware installation CD or on the Windows Update Web site with your permission Can Windows connect to Windows Update to search for software Orres this time only Yes now and every time connect device No not this time Click Hest to continue Cancel In response to the question Can Windows connect to Windows Update to search for software select No not this time and Click Next 4 The next screen prompts you to insert the product CD into the computer Insert the product CD select Install from a list or specific location Advanced Found New Hardware Wizard This wizard helps you install software for PCI Serial Port ZS If pour hardware came with an installation CD 3 ar floppy disk insert it now What do you want the wizard to do 8 Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue Click Next MultiModem ISI Server Cards User Guide 46 Chapter 3 Software Installation 5 Please choose your search and installation options screen appears Found New Hardware Wizard Please choose pour search and installation options Sa 8 Se
66. product is to be used with UL and cUL listed computers e 5 Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface e D Use caution when installing or modifying telephone lines e 7 Avoid using a telephone during an electrical storm There may be a remote risk of electrical shock from lightning e 8 Do not use a telephone in the vicinity of a gas leak e 09 To reduce the risk of fire use only 26 AWG or larger telecommunication line cord 10 This product must be disconnected from its power source and telephone network interface when servicing Hardware Installation Procedures Before inserting your ISI card into a PCI slot please run the Windows Installer program from your product CD This makes all Windows operating systems installations faster than the manual methods described Chapter 3 To install the ISI Card into your PCl bus computer follow the steps presented below 1 Turn off your computer remove the power cord and any peripheral equipment connected to it 2 Remove the cover of your computer as instructed in your computer s documentation Before handling the ISI Card discharge any static in your body by touching a piece of grounded metal such as the computer chassis Electrostatic discharge ESD is the release of stored static electricity that can damage electrical circuitry or components Static electricity is often stored in your body and discharge
67. r 1 2 In Device Manager click on Multi port serial adapters to expand the list Select the entry for the specific ISI Card to be removed either Multi Tech ISI5634UPCI ISI9234PCIE X Card Here x will be either 4 or 8 If multiple ISI Cards are present those beyond the first will be further specified as 2 3 etc Right click on the ISI Card to be deleted and select Uninstall File Action View Help e ell Ole mIRE Re gah JERRYSTESTPC PC ok Computer ca Disk drives KS Display adapters vg DVD CD ROM drives g Floppy disk drives g Floppy drive controllers G IDE ATA ATAPI controllers IEEE 1394 Bus host controllers gt Keyboards Mice and other pointing devices VE Modems VE MultiTech Systems MT9234SMI 5 HE MultiTech Systems MT9234SMI 6 HE MultiTech Systems MT9234SMI 7 WE MultiTech Systems MT9234SMI 8 ok Monitors Uj Multifunction adapters 27 MosChip PCI Multi IO Controller F Multi port serial adapters pri Multi Tech ISI5634UPCI 15I9234PCIE 4 Port Analog Modem Card OS Network adapters fi Portable Devices Ports COM amp LPT Communications Port COM2 17 MosChip PCI Serial Port COM4 197 MosChip Unusable Parallel Port LPT3 177 Multi Tech Communications Port COM6 17 Multi Tech Communications Port COM7 k ai Multi Tech Communications Port COM8 ai Multi Tech Communications Port COM9 D Processors Doe Fe BE BR Sound video and game controllers H Storag
68. r driver software 3 Atthe Browse for driver software on your computer screen Browse for driver software on your computer Search for driver software in this location Include subfolders gt Let me pick from a list of device drivers on my computer This list will show installed driver software compatible with the device and all driver software in the same category as the device Ensure that the Browse window still points to the Drivers folder on the ISI product CD The Drivers folder Win32bit Vista 2008 Win7 folder If you are installing drivers for a Windows 7 64 bit Operating System you would browse to the Win64bit Vista 2008 Win7 folder Click Next MultiModem ISI Server Cards User Guide 16 Chapter 3 Software Installation 4 Windows Security Would you like to install this device software screen appears Would you like to install this device software Name Multi Tech Systems Inc Multi port serial s Publisher Multi Tech Systems Inc Always trust software from Multi Tech Systems Don t Install Inc P You should only install driver software from publishers you trust How can I decide which device software is safe to install Click Install 5 Installing driver software on screen appears Installing driver software 6 When the software for this device has been updated The Windows screen Updated Driver Software Multi Tech Communications Port COM6 Multi Tech Comm
69. racters each in the modems nonvolatile memory The modems can dial using pulses or tones and can recognize dial tones and busy signals for reliable call progress detection The modems can detect AT amp T calling card tones They also have DTR dialing remote configuration and 11 bit capabilities and they incorporate self resetting lightning protection Serial port speeds can be set as high as 230 400 bps They are both FCC registered for connection without notification to the telephone company The ISI Card has full duplex intelligent modems with V 42 error correction V 42bis and V 44 data compression The ISI modems support Super G3 ITU T V 34 fax communications at speeds up to 33 6 Kbps with Class 2 1 fax commands The ISI modems also support voice functionality V commands ISI Reset Utility Multi Tech s ISI Reset Utility is shipped with each ISI Card It allows you to reset the modems associated with the ISI Card in a computer running Windows 2000 Professional Windows 2000 Server Windows 2000 Advanced Server Windows 2003 Windows XP Windows Vista or Windows Server 2008 Technical Specifications Microsoft Windows 2003 Windows XP Windows 2000 Professional Windows 2000 Server and Advanced Server Windows Vista Windows 2008 Windows 7 or Linux Computer requirements kernel 2 4 x CD ROM drive 2 MB of hard disk space Dimensions 13 25 x 4 2 33 66 cm x 10 67 cm Baud Rates 300 bps to 230 Kbps per port ISI9234 models ar
70. rver Cards User Guide 8 Chapter 3 Software Installation Windows Installer Your product CD contains an installer program for current Windows operating systems Windows XP and newer only that should be used before installing your ISI card Should you happen to install your ISI card before using the installer program please follow the directions in the following sections for your particular version of Windows 1 Insert the product CD into a compatible drive Do not install your ISI card yet 2 Click on the Preinstall Windows Drivers button from the main splash screen of the CD gt Preinstall Windows Drivers 3 Click the button that matches your operating system 32 bit or 64 bit You can see what type of system you are using from the Control Panel System screen a Windows may pop up a User Account Control window Select the YES button to continue with the driver installation 4 Click on the next button to start the driver pre installation Welcome to the Device Installer This wizard will walk you through updating the drivers for To continue click Next MultiModem ISI Server Cards User Guide 9 Chapter 3 Software Installation 5 You will be prompted 3 times to confirm the installation of the three necessary drivers Click the Install button to continue each time 6 There will be a transitory screen then the process will complete Click on the Finish button Congratulations You are finished inst
71. screen appears G Found New Hardware PCI Serial Port Windows couldn t find driver software for your device 3 Check for a solution Windows will check to see if there are steps you can take to get your device working gt Browse my computer for driver software advanced Locate and install driver software manually Choose Browse my computer for driver software advanced 7 Atthe Browse for driver software on your computer screen G 1 Found New Hardware PCI Serial Port Browse for driver software on your computer Search for driver software in this location v Include subfolders Next Cancel Click Browse Browse to the Drivers folder on your on your ISI product CD then select the Drivers folder Within the Drivers folder select Win32bit Vista 2008 Win7 folder If you are installing drivers for a Vista 64 bit Operating System you would browse to the Win64bit Vista 2008 Win7 folder G Found New Hardware PCI Serial Port Browse for driver software on your computer Search for driver software in this location D Drivers Win32bit Vista 2008 Win7 Include subfolders Next Cancel MultiModem ISI Server Cards User Guide 35 Chapter 3 Software Installation 8 Windows Security Would you like to install this device software screen appears Would you like to install this device software Name Multi Tech Systerns Inc Multi port serial a Publisher Multi
72. selected The browse window shows the drive location for example E Drivers WWin32bit XP 2003 Click Next 6 Please wait while the wizard searches Multifunction Device Found New Hardware Wizard Please wait while the wizard searches Sa rl Multifunction Device Cancel 7 Then a Hardware Installation Windows Logo Testing screen will appear The software you are installing for this hardware Multi Tech Communications Port has not passed Windows Logo testing to verify compatibility with Windows XP F Hardware installation The oftware you are installing for this hardware Multi Tech Communications Part has not passed Windows Logo testing to verity its compatibility with Windows AP Tell me why this testing iz important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microzoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation Click Continue Anyway MultiModem ISI Server Cards User Guide 51 Chapter 3 Software Installation 8 Please select the best match for your hardware from the list below Found New Hardware Wizard Please select the best match for your hardware from the list below Sa E Multi Tech Communications Port op Manufacturer Location 93 MultiTech Systems Inc
73. stems MT92345MI 6 Le MultiTech Systems MTS2345M 7 KL MultiTech Systems MT9234SMI Sp 3 Monitors SP Mult port serial adapters SR Mult Tech ISIS634UPCI1SIG234P CIE 8 Port Ana lag Miodem Card HE Network adapters 3 7 Ports COM amp LPT a Communications Port COM a MultiTech Communications Port COM10 of Mult Tech Communications Port COM3 af Multi Tech Communications Port COM FF Multi Tech Communications Port COMS HF Multi Tach Communications Port COMS 3 Multi Tach Communications Port COM 3 MultiTech Communications Port COMS 3 MultiTech Communications Port COMO fi Processors H Sound video and game controllers See Storage volumes d System devices H Universal Serial Bus controllers 2 Click on Modems to expand the list MultiModem ISI Server Cards User Guide 57 Chapter 3 Software Installation 3 Select one of the modems being used with the ISI Card The modems are designated Multi Tech systems MT9234SMI followed by the number designation for all modems except the first 2 3 etc Right click on the last modem that was installed and select Uninstall S Device Manager Fie Action iw Help gt M FS a ewe OMALLEYBENCH e 4 Computer ep Dek river P Dapy adaphers BED BM Or be g Eege dek porrolers Fra dek drives fl Hunan Interface Devices H DE ATAA TAFT controllers a ERE 1994 Sis host cor rodlers B Keyboards pf Mice and ofrer poining devides 3 he M
74. t 3 7 Pin 2 Port 3 7 Pin 1 Port 2 6 Pin 6 Port 2 6 Pin 5 Port 2 6 Pin 4 Port 2 6 Pin 3 Port 2 6 Pin 2 Port 2 6 Pin 1 Port 1 5 Pin 6 Port 1 5 Pin 5 Port 1 5 Pin 4 Port 1 5 Pin 3 Port 1 5 Pin 2 C Port 1 5 Pin 1 NC portior 5 NC PORT 4 or 8 NC NC NC NC PORT3Or 7 NC NC NC RJ11 ENDS RJ45 END NC PORT 2or 6 Port 4 8 Pin 4 J1 1 Port 4 8 Pin 3 J1 2 Port 3 7 Pin 4 J1 3 Port 3 7 Pin 3 J1 4 Port 2 6 Pin 4 J1 5 Port 2 6 Pin 3 J1 6 Port 1 5 Pin 4 J1 7 Port 1 5 Pin 3 J1 8 Pin out for ISI Fan Out Cable Appendix B Regulatory Compliance Appendix B Regulatory Compliance FCC Part 15 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to 47 CFR FCC Part 15 regulations The stated limits in this regulation are designed to provide reasonable protection against harmful interference in a residential environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the
75. tart things off hit on the device PCI Serial Port and then right click on it and initiate Update Driver Software This adds the Multi Tech ISI5634UPCI ISI9234PCle 4 Port Analog Modem Card to the Multi port serial adapters for the 4 port ISI card Once the 4 port ISI card is installed the communications ports multifunction devices are installed for each port on the ISI card 4 ports for the ISI 4 or 8 ports for the ISI 8 When the communications port is installed Windows 7 goes out to Windows Update and pulls in the device driver Important Note If you do not have Internet access go to the Vista Driver Installation procedures The screens may be slightly different but the intent of the screen is similar The Vista Drivers Installation procedures do not use Windows Update they pull all information from the ISI product CD Card Driver Installation This wizard installs the files for the ISI Card 1 Power up your computer Windows 7 goes out to Microsoft Windows Update and searches for the device driver for the product it detected during the boot up sequence 2 Goto Control Panel I Systems and click on Device Manager File Action View Help s 0 EAR HP RE gt ill Computer gt Disk drives gt MM Display adapters gt 43 DVD CD ROM drives isl Floppy disk drives gt eg Floppy drive controllers gt IDE ATA ATAPI controllers gt g IEEE 1394 Bus host controllers gt EE Keyboards gt D Mice and other pointing
76. the Linux Port Reset Utility For the Modem Cards the port reset utility allows you to reset ports without rebooting For the modem cards the port reset utility allows you to reset both ports and modems without rebooting To reset a serial port the DTR pin is set to the low logic level for one second To reset the modem port the Reset pin is toggled i e its logic state is inverted and then restored 1 Toreset the port for serial card or modem for modem card run the command resetport dev ttyMUxy where x stands for card number and y for the port number 2 On the Modem Cards the DTRLED will toggle indicating that the reset has occurred and this toggling might be observable on the modem attached to the port if the modem is equipped for this indication There is no similar indication of successful reset on the modem cards MultiModem ISI Server Cards User Guide 63 Chapter 3 Software Installation Configuring the Modems for your Country Different countries have different requirements for how modems must function Therefore before you use the modems in your ISI Card you must configure them to match the defaults of the country in which you are using them Use the Global Wizard to configure each modem as described below The Global Wizard configuration utility works with computers running Windows 2000 2003 XP Vista 2008 7 1 2 3 Si ea E Insert the ISI product CD into the CD ROM drive The main splash screen app
77. the website for other support services Technical Support Country By Email By Phone Europe Middle East Africa support multitech co uk 44 118 959 7774 U S Canada all others support multitech com 800 972 2439 or 763 717 5863 Warranty Warranty information can be found at http www multitech com warranty go MultiModem ISI Server Cards User Guide Table of contents Contents CHAPTER 1 INTRODUCTION AND DESCRIPTION cccccsssssssccccssssssccccssssccccccccssssccccsscesecccccssescscccscesescccssesseenecs 4 How to Use NET 4 introduction to ISI NTN 4 fo ele EE ATE ane en eer er EAE eS ens EE MENE eR eee or ene ene Tt 4 SKI WE PR EE EEE NE SET RE EE ER 5 p le gle cee EST cele E 5 CHAPTER 2 HARDWARE INSTALLATION cccccsssssccccssssscccccssssscscccccsseccccccsseeccccccscesscccsseseccccssessccccscesesnccssesseacecs 6 Tei ee D La e Tu EN E 6 Telecom Salety Va 6 Hardware Installation Procedures ccsscssscsssssccsscsscssccsscsscccsccscccsccscceccescsecceccssscsccsscesensesecceseseccescssseccscacseess 6 CHAPTER 3 SOFTWARE INSTALLATION cccccssssscccccsssscccccsssscecccccssescccccsseeccccccsssesccccsscececccsscesccccscsceescssesseacecs 8 MONNA 8 STEN 9 Manual Driver Installation for Windows T ersrnnrvnnnnnrrnnnnnnvnnnnnnnnnrnnnnnrnnnnnnnennnnnvnnnnnnnnnennnnrvnnnnnesennnevnnunnenessennevvnnuseeesennevvnnn 11 DNV Ne der 11 Windows 7 Port and Modem Installatnon 15 Kl NEN
78. ts e g piezoelectronic devices 2 Moisture Sensitivity Level MSL Analysis is based on the components material used on the board MultiModem ISI Server Cards User Guide 69 Appendix C Environmental Info RE PR H R ft Sw Riss Rie P RAAE Broke MID BITE RA Brad EP mE PEA a Ha elses COO 5 H RETE RoHS kass f Multi Tech Systems Inc aa t Al fee ARE SPIN TS WA EHM HS HAIE A Ek FA Rae ELT Be oy 5 FF 3 a kl Airis SE gt A Ee CR6 PBDE SE aa KRAER Baa EF allt K Fora SHSM Re PAS ae MSs EKTET 5 02 006 PEER 0 Bete ERS Ema Boke Lae SR CT MultiModem ISI Server Cards User Guide 70 Index INDEX C Country configuration rrrrnnrrnnnnnnnrrvnvrnnnnnnsrrsnnnvnnnnsssssnnsrrsnnnee 64 D Driver mstallation 8 E EMC Safety and RSTTE 67 F FUP 67 H Hardware installation weucscescceceadacessovevecsciecsdusacediadedussceeyecaeescaceiextas 6 L bot EIERE 8 Linux installation ORRE ERE 62 MultiModem ISI Server Cards User Guide p PCI bus VariatiONS cccsccsceccsceccsceccscescuceecuceecucecucaecscscucescucans 4 R Reset Utility scstonancocsanasovassaad nasatasounsobvduensotendsssuassuascanastaciarnenestasie 65 S Specifications EE EEE 5 V Vista and Installation of the Modem 27 W WEEE SLATCIIOINE EE 69 Windows ZIpnstallation cc cecesceccececcsceccuceecuceecucececscuseucueans 11 Windows Ipnstaller cece ccc eccececcececceccececeecuceecucscscecesescuse
79. tware e MultiModem ISI Server Cards User Guide 41 Chapter 3 Software Installation 7 For each port Completing the Found New Hard Wizard screen for the Multi Tech Systems MT9234SMI appears ty Ul Found New Hardware MultiTech Systems MT9234SMI 5 The software for this device has been successfully installed Windows has finished installing the driver software for this device j MultiTech Systems MT9234SMI Click Finish This wizard will return to the Please choose your search and installation option screen and repeat this sequence for each modem being installed For example four times for the ISI9234PCle 4 and eight times for the ISI9234PCIe 8 8 When all modems have been installed you need to reboot Completion Software installation for the ISI Card is complete You may need to configure the modem for your country region refer to Configuring the Modems for your Country at the end of this chapter Verification You can verify successful installation of the ISI Card the ports and the modems by going to Start Control Panel System Select the Hardware tab and click on Device Manager to view a list of devices Then click on Multi port serial adapters to view the entry for the card driver Click on Ports COM amp LPT to view the list of ports established Click on Modems to view the list of modems installed to the ports Subsequent Installations After any ISI Card has been installed in a computer
80. tware Installation 4 Atthe Confirm Device Removal screen click OK if MultiTech Systems MT56345M V52 H8 Waming You are about to uninstall this device from your system Delete the driver software for this device Cancel 5 Repeat steps 3 through 5 for each additional modem driver to be removed Delete COM Ports 1 In Device Manager click on Ports COM amp LPT to expand the list Fie Acton View as FET H zs keyboards np D Mice and other pointing devices Ei Modems Les MuliTech Systems MT563 LE MultiTech Systems MT563 LER MultTech Systems MT563 Le MultiTech Systems MT 563 Les MultiTech Systems MT G Eg MultiTech Systems MT 563 Bal MultiTech Systems MT563 ia MultiTech Systems MT 56345 e Hlonstors Mult port serial adapters Mult Tech 1515634UJPCL151923 PC0E 8 Port Analog Modem Card 9 SE Network adapters RS Other devices un PCI Serial Port Qa PCI Simple Communications Controller zs Ports COM amp LFT TT Communications Port COM1 TET ECP Printer Port LPT 1 FR Multi Tech Communications Port COM 10 D Multi Tech Communications Port COM3 NY Mult Tech Communecatons Port 00h FE Multi Tech Communications Port COMS Multi Tech Communica bons Part 00M6 I Multi Tech Communications Port 00M7 SP Multi Tech Communications Port COMB i Mult Tech Communications Port COM9 2 Select one of the COM ports being used with the ISI Card These are des
81. ul Loading of the Linux Driver 1 To confirm the successful loading of the driver execute the command Ismod The driver mtsi upci should be listed in the list of modules If the driver is not listed invoke the Ismod command again and watch for errors 2 Check that the tty devices with names of the form ttyMUxy are listed under the dev directory If the tty devices are not listed invoke the mknod_ script command again it was previously run as part of the make install script in step 7 of the Building the Linux Driver procedure and watch for errors 3 To confirm that the tty devices function for each modem on the ISI Card execute the utility minicom and dial out on each modem Un Installing the Linux ISI Driver 1 Run the make clean script You must run this command from the mtsi upci driver directory 2 The make clean script will delete the resetport and mtsi upci o files 3 Run the make uninstall script 4 You must run this command from the mtsi upci driver directory The make clean script will remove the module mtsi_upci Execute the Ismod command The mtsi upci module should no longer be listed If this module is still listed then invoke the command rmmod mtsi_upci and check again to see whether or not the module is listed Delete serial ports these are files with names of the form ttyMUxy To do so go to the dev directory Enter the command rm ttyMUZ Si OND Using
82. unications Port CO D Do 5 Myuiti Tech Communications Port COMS FI D Processors h FF Crain vies and name sratralere When MultiTech Systems MT9234SMI 8 is displayed the eight modems on the ISI Card are successfully installed 9 When all modems have been installed you need to reboot Completion Software installation for the ISI Card is complete You may need to configure the modem for your country region refer to Configure the modems for your Country at the end of this chapter Verification You can verify successful installation of the ISI Card the ports and the modems by going to Start I Control Panel I System Select the Hardware tab and click on Device Manager to view a list of devices Then click on Multi port serial adapters to view the entry for the card driver Click on Ports COM amp LPT to view the list of ports established Click on Modems to view the list of modems installed to the ports Subsequent Installations After any ISI Card has been installed in a computer the sequence for installing any additional boards will be different Some screens in the installation wizard will be omitted making the process somewhat shorter Because the installation affects the computer s registry even if an ISI Card has been uninstalled after its initial installation any subsequent installation will be shortened in this way Un Installing your ISI Unit Conduct the un installation in this order remove th
83. unications Port is displayed Windows has successfully updated your driver software Windows has finished installing the driver software for this device Multi Tech Communications Port Click Close This wizard will return to the Please choose your search and installation option screen and repeat this sequence for each port being installed For example four times for the ISI9234PCIE 4 and eight times for the ISI9234PCIE 8 MultiModem ISI Server Cards User Guide 17 Chapter 3 Software Installation Installation of the Modems As each Multi Tech Communication Port COM is installed Win7 goes out and pulls the modem driver from Windows Update and installs the modem under Modems Multi Tech Systems MT9234SMI _ as shown in Device Manager If you do not have Internet access the modem drivers are also on your product CD File Acton View Help e S Be Pe Ke Display adapters A DYDSCO ROR drives sd Floppy disk des Floppy drive controllers ug IDE ATA ATAPI controllers H IEEE 1394 Bus hast controllers G Keyboards Mize and other pointing devices Modems es Mut Tech Systems MTI2345K if MuliT ech Systems MTI2345K 2 Cl Muti Tech Systems MTAJI 3 ie MultiTech Systems MATOS ei BE Monitors Eg Multifunction adapters a I Multi port serial adapters W Multi Tech 15634 UP CVP CE 4 Port Analog Modem Card Sr Network adapters KR Portable Devices aS Ports COM amp LPT 19 Communications Port COMI tP MosChip FO
84. ur PCI Serial Port E Found New Hardware PCI Serial Port i 7 L Found New Hardware PCI Serial Port Allow Windows to search online for driver software for your PCI Serial Port gt Yes always search online recommended Windows wil automatically search for the latest drivers and applications for your hardware and download them to your computer gt Yes search online this time only Windows wil search for the latest drivers anc applications for this device and download them to your computer gt Don t search online four device may mot function property until you get the latest software Select Don t search online MultiModem ISI Server Cards User Guide 22 Chapter 3 Software Installation 5 The next screen prompts you to Insert the disc that came with your PCI Serial Port If you have the disc that came with your card insert it now H Found New Hardware PCI Serial Port G L Found New Hardware PCI Serial Port Insert the disc that came with your PCI Serial Port if you have the disc that came with your device insert it now Windows will automatically search the disc for driver software ch I don t have the disc Show me other options Next Cancel Click Next Windows may prompt you to search online but this is not necessary 6 Searching disc for software screen appears il Found New Hardware PCI Serial Port Searching disc for software 7 Windows c
85. vices H i IDE ATAJAT AFI conbolers oy IEEE 13994 Bos host conirollers F tebia a Mine and other porting davines r WM Monitors E S port cert adagters E BP horeo adaptors F Ports DOM amp LPT Ki Comenia Port DOM BF Muti Ted Communications Port CCS F Mult Tech Communications Port 0013 F Mult Tech Communications Port CCS Mult Tech Communications Port COM NS Mult Tech Communicates Port COMS JF hut Teh Communtcatons Port CA F Mult Tech Communications Port COME a Processors Sourd viden and gare conpoliers Fr GE Sg volumes k i Syste deres Ei Plate Driver Unable Uninstall Scan for hardware changes Unversal Sarial Bus porfingliers Properties MultiModem ISI Server Cards User Guide 59 4 Atthe Confirm Device Removal screen click OK Confirm Device Removal 2 fx E Mut Tech Communications Port COMMS Warming Tou are about to uninstall this device from your system 5 Repeat steps 3 through 5 for each additional ISI COM port to be removed Delete ISI Card Driver 1 In Device Manager click on Multi port serial adapters to expand the list Chapter 3 Software Installation 2 Select the entry for the specific ISI Card to be removed either Multi Tech ISI5634UPCI ISI9234PCIE X Card Here x will be either 4 or 8 If multiple ISI Cards are present those beyond the first will be further specified as 2 3 etc 3 Right click on the ISI Card to be deleted and
86. ware for this device has been updated The Windows screen Multi Tech ISIS634UPCI ISI9234PCIE 4 Port Analog Modem Card is displayed 515634 UPCLTS19234P Windows has successfully updated your driver software Windows has finished installing the driver software for this device Multi Tech 155634 UPCLTSI8234PCIE 4 Port Analog Modem Card Click Close MultiModem ISI Server Cards User Guide 14 Chapter 3 Software Installation Windows 7 Port and Modem Installation Immediately after the ISI Card driver installation is complete another set of installation wizard screens will appear With this installation wizard you will install ISI ports and modems into the computer s operating system and then associate the modem with its port This installation sequence occurs very rapidly and is repetitive The installation wizard may appear to be stuck in an endless loop but that is not the case For the ISI 4 the installation wizard must install four ports and four modems and must make four modem port associations Similarly for the ISI 8 the installation wizard must install eight ports and eight modems and must make eight modem port associations Each port and each modem entails a separate wizard screen sequence This is the beginning of a sequence of screens that will be repeated for each port to be installed Respond to the wizard screens as follows 1 Goto Control Panel I Systems and click on Device Manager File Action View Help

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