Bixolon SRP-350
Contents
1. 6 13 SRP 350 1 5 Installing or Replacing the Paper Roll x NOTE Be sure to use paper rolls that meet the specifications Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correcily 1 5 1 Make sure that the printer is not receiving data otherwise data may be lost 1 5 2 Open the paper roll cover by pressing the cover open button x NOTE Do not open the print cover while the printer is operating This may damage the printer 1 5 3 Remove the used paper roll core if there is one 1 5 4 Insert the paper roll as shown Rev 1 06 14 SRP 350 1 5 5 Be sure to note the correct direction that the paper comes off the roll pode O X 1 5 6 Pull out a small amount of paper as shown Then close the cover NOTE When closing the cover press the center of printer cover firmly to prevent paper miss loading 1 5 7 Tear off the paper as shown Rev 1 06 15 SRP 350 1 6 Adjustments and Settings The SRP 350 is set up at the factory to be appropriate for almost all users It does however offer some settings for users with special reguirements It nas DIP switches that allow you to change communication settings such as handshaking and parity check as well as print density The SRP 350 also has a near end sensor for the paper This can give you a warning when the paper is almost out If you find that there is not enough paper remaining on2. BIXOLON User s Manual SRP 350 Thermal Printer Rev 1 06 http www bixolon com MM Safety Precautions SRP 350 In using the present appliance please keep the following safety regulations in order to prevent any hazard or material damage WARNING Violating following instructions can cause serious injury or death Do not plug several products in one multi outlet This can provoke over heating and a fire e If the plug is wet or dirty dry or wipe it before usage e If the plug does not fit perfectly with the outlet do not plug in Be sure to use only standardized multi outlets t PROHIBITED x Do not pull the cable to unplug This can damage the cable which is the origin of a fire or a breakdown of the printer PROHIBITED Do not plug in or unplug with your hands wet You can be electrocuted PROHIBITED Rev 1 06 You must use only the supplied adapter It is dangerous to use other adapters ONLY SUPPLIED ADAPTER PROHIBITED Keep the plastic bag out of children s reach If not a child may put the bag on his head Do not bend the cable by force or leave it under any heavy object e A damaged cable can cause a fire PROHIBITED CAUTION SRP 350 Violating following instructions can cause slight wound or damage the appliance If you observe a strange smoke odor or noise from the printer unplug it before taking following measures Switch off the
3. OTE Before connecting any of the cables make sure that both the printer and the host are turned off 1 2 1 Serial Interface RS 232C IFA S TYPE Drawer kick out Power supply Interface connector connector connector When the Dip Switch is ON on the Serial Interface Board DTR and RTS are connected each other PRINTER HOST PRINTER HOST SIDE 25P SIDE 25P SIDE 25P SIDE 9P DTR 20 20 DTR S G 7 7 S G Function 1 FS J Frame Ground Transmit Data 3 RD it Receive Data 4 HIS Output ReajyToSed 5 CIS inut X ClearToSend 6 DSR int A DataSetReady 7 SG J SinalGroud v Rev 1 06 SRP 350 1 2 2 Serial Interface RS 485 IFA SF TYPE Drawer kick out Power supply Interface connector connector connector x When the Dip Switch is ON on the Serial Interface Board DTR and RTS are connected each other PRINTER 485 232 SIDE CONVERTER Function 1 FGND Frame Ground Send Data Receive Data ANB L et xossrGeund a mtr a Same as DTR RS 232 nee Same as DSR RS 232 Rev 1 06 9 SRP 350 1 2 3 Parallel Interface IEEE1284 IFA P TYPE eT TI Drawer kick out Power supply Interface connector connector connector Pin No Source Compatibility Mode Nibble Mode Byte Mode HostCik HostCik 2 Host Printer Data 0 LSB Data0 LSB 4 Host Print
4. ays enabled Always disabled Reserved OF Handshaking XON OFF DTR DSR Word length Parity check Yes Parity selection EVEN OD OF Baud rate selection Refer to the Following Table 1 S DIP switch Setting 1 Function 9600 baud E OF 3 ON 19200 baud OFF 38400 baud ON ON 57600 baud Table 1 Baud Rate Selection Select Print Density Refer to the Following Table 2 a Table 2 Select Print Density Code Page PC 437 F PC 737 F F F WPC1251 ON ONT ON MN Table 3 Code Page Selection OF OFF O OF ON O E PC82 OFF ON J OFF O PC87 5 OFF ON J ON OFF OFF O OF O ON ON OF ON OF ON OF ON OF ON Rev 1 06 12 SRP 350 1 4 2 Parallel 8 USB Interface 2 Reserved FF 3 Reserved o y OFF 4 Reserved poo y O OFF 5 X Reserved OF 6 X Reevd o y OFF 7 Reserved S ON y o 8 Reserved A y O OFF DIP switch Setting 1 Function OFF Select Print Density Refer to the Following Table 1 8 Code Page Selection Refertothe Following Table2 OFF DIP switch Setting 2 Function Print Densiy Light LU 2 ORO JZ2Z ON or 4 Dark Table 1 Select Print Density Code Page PC 437 PC 737 Table 2 Code Page Selection Rev 1 0
5. e slower while printing Press the Push button open and then close the cover to print at the normal speed until all the paper is used Rev 1 06 21
6. er Data 2 Data 2 5 Host Printer Data Deta3 6 Host Printer Data4 Data4 7 Host Printer Data5 4 Data5 8 Host Printer Data6 Data6 9 Host Printer Data7 MSB Data7 MSB IS NE NE NC qe 16 GND MND OND _ qv o FG FG Logic H 19730 gt GND GND OND 33 GND ND Rev 1 06 10 SRP 350 1 2 4 USB Interface IFA U TYPE V ES Drawer kick out Power supply USB connector connector connector Pin No Signal Name Assignment Color Function Shell Shield VBUS Red HostPowr 2 D White Data Line D Green Data Line D O U 1 3 Connecting the Drawer JI 1 6 x WARNING Use a drawer that matches the printer specification Using an improper drawer may damage the drawer as well as the printer x CAUTION Do not connect a telephone line to the drawer kick out connector otherwise the printer and the telephone line may be damaged Plug the drawer cable into the drawer kick out connector on the back of the printer next to the power supply connector 1 Frame ground MI Drawer kick out drive signal 1 Output 3 Drawer open close signal RARA a 24V 5 Drawer kick out drive signal 2 Output Bo Signal ground po vv vv Rev 1 06 11 SRP 350 1 4 Setting the Dip Switches 1 4 1 Serial Interface SW Default Auto Line Feed Alw
7. g the a IS O Dre LET Seis 8 1 2 Fsenalintetace RS 32 nee pe bei 8 1 2 2 Serial IMEMACE IS954995 erre 9 1 2 3 Parallel Interface lEEE1284 eee eeseeeseeseeeseeeseeesees 10 eZ USB UNMENACO nine ii ie En nebi eve ie ns iii o i ne kivi ve vek 11 la Connecting the DESWOL sti 11 TEA Seting the DIP OWEN Sisa li onde 12 1 4 1 Serial Interface nea 12 154 2 Parallel USBANEMACO te 13 1 5 Installing or Replacing the Paper Roll 14 BO AdjuSimeni Sand Sel Susurros tra 16 TE USING Me PIME q AE E OO IE EM EME II 16 Fe Connecting Me COMPU LET ri eni oni eri re ai o i a deia k vok rak ek tai obve kl ea 17 1 9 Connecting Ine PoWer SUDDIV assi A 17 DOW A te 18 3 Hexadecimal Dumping me M 19 A SDecICcauoli sido A AE EEA AE MINE dus 20 DA PODOM A PPP E A A S 21 S CCA PINE resinen EERE 21 5 2 Printing speed aaa 21 Rev 1 06 6 SRP 350 1 Setting Up the Printer 1 1 Unpacking Your printer box should include these items If any items are damaged or missing please contact your dealer for assistance SRP 350 Roll Paper Manual AC Adapter Power Cord Rev 1 06 7 SRP 350 1 2 Connecting the Cables You can connect up the three cables to the printer They all connect to the connector panel on the back of the printer which is shown below N
8. lowing COMPLETED 2 The printer is ready to receive data as soon as it completes the self test Rev 1 06 18 SRP 350 3 Hexadecimal Dumping This feature allows experienced users to see exactly what data is coming to the printer This can be useful in finding software problems When you turn on the hexadecimal dump function the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands To use the hexadecimal dump function follow these steps 3 1 After you make sure that the printer is off open the cover 3 2 Turn on the printer while holding down the FEED button 3 3 Close the cover then the printer enters the hexadecimal dump mode 3 4 Run any software program that sends data to the printer The printer will print all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that corresponds to the codes 1B 21 00 1B 26 02 40 40 40 40 amp 02 OD 1B 44 OA 14 1E 28 28 28 et aD oe acm o do dud 00 01 OA 41 OD 42 OA 43 43 43 A B CC A period is printed for each code that has no ASCII equivalent During the hex dump all commands except DLE EOT and DLE ENO are disabled 3 5 When the printing finishes turn off the printer 3 6 Turn on the printer and then the hexadecimal mode is off Rev 1 06 19 SRP 350 4 Specification Thermal line pri
9. nting Characters per line default 42 Font A 56 Font B Printing speed 46 2 lines sec 150 mm sec Receive Buffer Size 4K Bytes x NOTE mallee speed may be slower depending on the data transmission speed and the combination of control commands Supply voltage SMPS Input voltage 100 240 VAC poe le SMPS Output voltage 24 VDC Environmental Temperature 0 45 C Operating Conditions 10 50 C Storage Humidity 30 80 RH Operating 10 90 RH Storage Except for paper Mechanism Head 150 Km Auto Cutter 1 500 000 Cut MCBF 37 000 000 lines These values are calculated under printing level 2 with recommended paper at normal temperature These values may vary with environment temperature printing level etc Rev 1 06 20 SRP 350 5 Appendix 5 1 Cleaning Printer Paper dust inside the printer may lower the print quality In this case clean the printer as follows 5 1 1 Open the printer cover and remove the paper if exists 5 1 2 Clean the print head with a cotton swab moistened with alcohol solvent 5 1 3 Clean the platen roller and paper end sensor with cotton swab moistened with water 5 1 4 Insert a paper roll and close the printer cover The remained amount of paper detected by paper near end sensor varies with the diameter of the paper core To adjust the remained amount contact your dealer 5 2 Printing speed When the paper is about to run out the printing soeed may becom
10. printer and unplug the set from the mains e After the disappearance of the smoke call your dealer to repair it TO UNPLUG Install the printer on the stable surface e f the printer falls down it can be broken and you can hurt yourself PROHIBITED Do not let water or other foreign objects in the printer e If this happened switch off and unplug the printer before calling your dealer PROHIBITED Rev 1 06 Keep the desiccant out of children s reach If not they may eat it a PROHIBITED Use only approved accessories and do not try to disassemble repair or remodel it for yourself Call your dealer when you need these services Do not touch the blade of auto cutter DISASSEMBLING PROHIBITED Do not use the printer when it is out of order This can cause a fire or an electrocution Switch off and unplug the printer before calling your dealer TO UNPLUG SRP 350 M Warning U S A This eguipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the eguipment is operated in a commercial environment This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this eguipment in a residen
11. the roll when the near end sensor is triggered you can change the near end sensor setting Rotate the near end sensor tab at front or rear position See the below figure Near end sensor tab 1 7 Using the Printer Control Panel POWER The POWER light is on whenever the printer is on ERROR This indicates an error PAPER This light indicates the near end of the paper roll Install a new paper roll and the printer will continue printing When the light blinks it indicates the self test printing standby state or macro execution Standby state when the macro execution command is used FEED Press the FEED button once to advance paper one line You can also hold down the FEED button to feed paper continuously Rev 1 06 16 SRP 350 1 8 Connecting the computer You need an appropriate interface cable 1 Plug the cable connector securely into the printer s interface connector 1 8 1 8 2 Tighten the screws on both sides of the cable connector 1 8 3 Attach the other end of the cable to the computer 1 9 Connecting the Power Supply x CAUTIONS When connecting or disconnecting the power supply from the printer make sure that the power supply is not plugged into an electrical outlet Otherwise you may damage the power supply or the printer If the power supply s rated voltage and your outlet s voltage do not match contact your dealer for assistance Do not plug in the power cord Otherwise you ma
12. tial area is likely to cause harmful interference in which case the user will be reguired to correct the interference at his own expense M Notice Canada This Apparatus complies with class A limits for radio interference as specified in the Canadian department of communications radio interference regulations Get appareil est conforme aux normes class A d interference radio tel gue specifier par ministre canadien des communications dans les reglements d interference radio M Caution Some semiconductor devices are easily damaged by static electricity You should turn the printer OFF before you connect or remove the cables on the rear side in order to guard the printer against the static electricity If the printer is damaged by the static electricity you should turn the printer OFF MM Waste Electrical and Electric Equipment WEEE This marking shown on the product or its literature indicates that is should not be disposed with other household wastes at the end of its working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it NE responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business
13. users should contact their supplier and check the terms and conditions of the purchase contract This product should not be mixed with other commercial wastes for disposal B Label Material Control Label PC Other Labels PET Rev 1 06 4 SRP 350 M introduction The SRP 350 Roll Printer are designed for use with electronic instruments such as system ECR POS banking eguipment computer peripheral eguipment etc The main features of the printer are as follows 1 High speed printing 46 2 1 6 Feed lines per second 2 Low noise thermal printing 3 RS 232 IFA S TYPE Parallel IFA P TYPE USB IFA U TYPE Ethernet IFA E TYPE RS 232 t USB IFA SU TYPE 4 The data buffer allows the unit to receive print data even during printing 9 Peripheral units drive circuit enables control of external devices such as cash drawer 6 Characters can be scaled up to 64 times compared to it s original size 7 Bar code printing is possible by using a bar code command 8 Different print densities can be selected by DIP switches Please be sure to read the instruction in this manual carefully before using your new SRP 350 x NOTE The socket outlet shall be near the equipment and it shall be easy accessible X All specifications are subjected to change without notice Rev 1 06 9 SRP 350 M Table of Contents setting Up the Pr a OS 7 171 UNDACKINO M o LNLL LBLBBBBPnBnB7 4 12 Connecun
14. y damage the power supply or the printer 1 9 1 Make sure that the printer s power switch is turned off and the power supply s power cord is unplugged from the electrical outlet 1 9 2 Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet 1 9 3 Plug in the power supply s cable as shown below Notice that the flat side of the plug faces down Power Connector Power Cable x NOTE To remove the DC cable connector make sure that the power supply s power cord is unplugged then grasp the connector at the arrow and pull it straight out Rev 1 06 17 SRP 350 2 Self Test The self test checks whether the printer has any problems If the printer does not function properly contact your dealer The self test checks the following 2 1 Make sure paper roll has been installed properly 2 2 Turn on the power while holding down the FEED button The self test begins 2 3 The self test prints the current printer status which provides the control ROM version and the DIP switch setting 2 4 After printing the current printer status self test printing will print the following and pause The PAPER LED light blinks SELF TEST PRINTING PLEASE PRESS THE FEED BUTTON 2 5 Press the FEED button to continue printing The printer prints a pattern using the built in character set 2 6 The self test automatically ends and cuts the paper after printing the fol
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