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1. m Type the following as a Post command including the quotes where represents a space ServerNamej rmmanage networkcmanagementiprinterccredits databasesetup exe o mode systembackupfinish Ensure the following m The box to Run job only if pre command is successful is clear not ticked m The box to Run post command only if pre command is successful is selected ticked m The box to Run post command even if job fails is ticked m The Run these commands option is set to On each server backed up 12 From the left hand pane select Frequency Schedule 13 Ensure the option Run according to schedule is selected and then click the Edit Schedule Details button 14 In the Edit Calendar Schedule by section choose Recurring Week Days 15 Click the Fri button to choose all the Fridays then clear the Last box ensure it is not ticked because on the Last Friday of the month the Monthly backup job will run see step 30 16 In the Edit Calendar Schedule by section choose Time Window 39 Symantec Backup Exec 11d RM Administration Guide 40 17 You now need to decide on a time window during which your backups should start In most cases the default start at 11pm will be acceptable Ideally this time window should be chosen so that it does not clash with any existing tasks scheduled to run on the server for example overnight full virus scanni
2. 35 Symantec Backup Exec 11d RM Administration Guide 36 gt Create Selection Lists 1 On the Job Setup tab in the Backup Selection Lists section right click and choose New Backup Selection List In the Selection list name box type the name ServerName Full for example RMS SR 002 Full Type the same name in the Selection list description box In the Selection window choose the local items you would like backed up as part of your backup strategy by selecting ticking the corresponding boxes m Fora typical Windows 2003 server under ServerName Local Selections select all fixed drives C D F G and H System State and Shadow Copy Components Note For the RM Disk to Disk to Tape Backup Solution only select C drive D Catalogs ensure that no other folders on D drive are selected System State and Shadow Copy Components for the RM DiskBox Name the Selection List DiskBox C drive only m Fora typical Windows 2000 server under ServerName Local Selections select all fixed drives C D F and G and System State Important It is essential that you back up the System State Without this it will not be possible to recover your server in the event of serious failure m f your server is running Microsoft Exchange Server and you have installed the Backup Exec Exchange Server Agent select the additional option Microsoft Information Store Do not back up drive M Do not back up the Microsoft Exchange
3. m Limit the number of notifications sent IT Enable Notify me a maximum of E times within E minutes E Reset the notification limits after fis minutes r Limit when notifications can be sent IT Enable OK Cancel Help m Type a name for this recipient into the Name box Schedule m Type the username or station name that Net Send messages should be sent to into the Target Computer or User Name box m Click the Test button to test this alert if required and then click OK 4 Click Close 71 Symantec Backup Exec 11d RM Administration Guide gt To choose which Alerts a recipient should be notified of 1 Select Notification Tasks Assign recipients to alert categories Assign Recipients to Alert Categories x To notify recipients when alerts occur select alert categories and then select recipients r Alert Categories r Recipients Catalog Error a Properties x Database Maintenance Failure Device Eror IDR Copy Failed x Job Cancellation Job Failed x Media Error x Software Update Error x Tape Alert Error Device Intervention Clear All Settings e Media Intervention Media Overwrite Media Remove x Cancel Help 2 For each Alert Category select tick the boxes for any Recipients that should receive notifications of alerts in this category 3 Click OK when you are happy with the selection gt To add a notif
4. s eight main views 47 Symantec Backup Exec 11d RM Administration Guide View Description Backup Create Backup tasks Specify source destination settings and schedule for ad hoc backup tasks Note that the RM Default Backup Strategy is configured using Policies Polices enable you to create relationships between the job templates which specify the devices and schedule for a job Restore Create Restore tasks Specify source destination settings and schedule for restore tasks Job Setup Perform tasks for new backup restore and media rotation jobs as well as to launch some utility jobs Job Monitor Monitor current and historical jobs You can also view job schedules using a calendar view from this pane and a System Summary information desk of help options task configuration wizards and a summary view of the current system status jobs alerts devices and media Alerts View and respond to active alerts review historical alerts and configure alert notifications from this pane Reports View print save and schedule a variety of reports about your media server its activities and device and media usage Devices View and manage backup devices such as tape drives hard disks and tape libraries Media View and manage backup media including online and offline media Create and manage Media Sets and locations 48 Chapter 4 Managing Backup Ex
5. complicated backup strategies We recommend a strategy of a Full backup on a Friday night and Differential backups during the week as with increasing disk capacities this is the simplest backup method that also reduces the amount of tape required while maximising the potential for successful recovery in the event of server failure Chapter 3 Implementing a Backup Strategy Backup Strategies This section provides information on server backup strategies For the very latest information on this subject refer to the RM Support Services Web site We advise you to make backups Every weekend A job should be configured to take a full backup every Friday night Every weekday A job should be configured to take a differential backup every weekday On the last weekend of every month The full backup is kept as a monthly backup Put the tape s in a safe place as a longer term archive Recycle these tapes only when required ideally keeping at least the last 3 monthly tapes Whenever a major change is made to the network such as installing new hardware updating critical software or installing a new application Make an ad hoc full manual backup before you make the changes and a further backup when the changes have been made Keep these tapes safe until you are sure that the changes made to the network have been successful If you have some particularly important data such as exam results you should make a special ad h
6. select Settings General and change the Template Name and Backup Set Description to Daily Differential Backup 37 Change the Backup method for files to Differential Using archive bit does not reset archive bit Weekly Full Backup 2 Properties r Ioj xj Destination peers Device and Media Templateneme Daly Direna Settings General Backup set description Daily Differential Backup Advanced Pre Post Commands Seer Network and Security Backup method for files Advanced Open File Full Back up files Using archive bit reset archive bit E Advanced Disk based Backup Full Back up files Microsoft SQL Using archive bit reset archive bit Microsoft Exchange Using modified time Microsoft SharePoint Copy the files Archive the files delete files after successful copy Differential Back up changed files since last full Using archive bit does not reset archive bit Microsoft Active Directory Lotus Domino Oracle DB2 Using modified time NetWare SMS J Incremental Back up changed files since last full or incremental Linux Unix Using archive bit reset archive bit NDMP D Using modified time Notification Hiworking Set Back up files kl Exclusions Changed today Frequency Last accessed in x days Schedule Cancel Help a 38 If any of your servers is running Microsoft Exchange Server select Settings Microsoft Exchange and change the Backup method to Different
7. Commands Microsoft SQL Microsoft Exchange Microsoft SharePoint Microsoft Active Directory Lotus Domino Oracle DB2 NetWare SMS Linux Unix NDMP Notification Frequency Schedule Restore all information except security for files and directories IT Restore corrupt files IV Preserve tree Cancel Help A 8 If you are restoring from tape ensure that the media containing the files to be restored is inserted in the tape drive or is available in the Tape Library or Autoloader 54 Chapter 4 Managing Backup Exec 9 Torun the restore immediately click the Run Now button otherwise to set a schedule for this job select Frequency Schedule Ensure the option Run according to schedule is selected and then click Edit Schedule Details to choose when to run the job When you have finished setting the schedule click the Submit button If you have not edited this backup job previously the schedule screen will appear automatically For more information on this subject refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader Restoring Exchange Server stores accounts and emails This section covers how to perform restores of Exchange Server Information stores individual email accounts and individual email messages For information about performing Exchange Server
8. Disaster Recovery using Backup Exec turn to Disaster Recovery on page 60 To perform an Exchange restore 1 Log on as a system administrator to the Backup Exec Media Server from which you wish to restore your mail stores email accounts or individual messages 2 From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers 3 Select the Restore tab If you do not see the Restore Job Properties window ensure the box to Always launch the restore wizard is clear not ticked and then click Next 4 Backup Exec provides two views of how to restore your files by resource to be restored or by available backup media We recommend that you use the default Resource method as this is easier to use 5 In the Selection window expand the tree view for the server you wish to restore and then expand the Exchange information stores users or emails to be restored If multiple backups exist for the same resource each will be represented by date time and the name of the backup media that contains the relevant data Ticking a box will select that item and all sub items To exclude an item for example an email account expand the folder tree to find the item to exclude and clear its respective box 55 Symantec Backup Exec 11d RM Administration Guide 6 56 If you are restoring an Information Store the corresponding store on the Exchange Server should be dismounte
9. Exec Media Server instead run the Remote Administrator and select the remote Media Server to administer Symantec Software Update The Symantec Software Update functionality should not be used unless advised by RM Support Services 29 Introduction CHAPTER 3 This chapter covers backup strategies including Implementing a Backup Strategy m Backup methods Full Differential Incremental Copy Backup strategies Configuring a backup strategy Backup Methods There are four main methods of backups that can be performed using Backup Exec Full Differential Incremental and Copy These methods are summarised in the following table Method Description Advantages Disadvantages Full Copies all files irrespective of when they were last used or last backed up Files are easy to find for restore purposes as all will be included on the tape There is always a complete up to date backup of the server available if required for Disaster Recovery purposes Backups can take a long time as all files must be backed up every time Many files will not change daily but will still get backed up every time so more tapes will be required due to the volume of redundant data Symantec Backup Exec 11d RM Administration Guide 32 Method Description Advantages Disadvantages Differential Copies all files that have Fewer tapes are Multiple tapes are al
10. First Storage Group M5 1KB Messe DB2 Redirection E L g 05 03 2007 15 25 42 Full A Administrator Alert Symantec Mail Secu 1KB Messe goss i H O 23 02 2007 11 22 28 Ful EZ SMSMSE Content License Error Licens 1KB Messe mea amp AA Seed EA SMSMSE Content License Error Licens 1KB Messe Nemak end Sect i ieat Nenegrous EA SMSMSE Content License Error Licens 1KB Messe Bre eon Coeds BEES SMSMSE Content License Error Licens 1KB Messe Microsoft SOL LIE Administrator administr EA SMSMSE Content License Error Licens 1KB Messe Microsoft Exchange ol rei Vows E SMSMSE Content License Error Licens 1KB Messe Microsoft SharePoint Deferred Action EA SMSMSE Content License Error Licens 1KB Messe Microsoft Active Directory SA Finder E SMSMSE Content License Error Licens 1KB Messe Lotus Domino H O Schedule Oracle o ln Shortcuts DB2 a Spooler Queue Netware SMS S O Top of Information Linux Unix and Macintosh H O Calendar NDMP OA Contacts Notification H O Deleted Items Frequency a OA Drafts Schedule erm a0 Journal a l Notes H O Outbox CON Camb Thane Chapter 4 Managing Backup Exec 8 To restore a mailbox m Follow step 7 above but instead of selecting the whole Information Store expand it m Then select the mailbox or mailboxes to restore 9 To restore an individual email message m Follow steps 6 and 7 above but instead of selecting the whole mailbox
11. are of great value to us in improving our computer systems publications and services In the UK please contact RM New Mill House 183 Milton Park Abingdon Oxfordshire OX14 4SE Tel 08450 700300 Overseas please contact your software distributor Web www rm com Contents Introduction iii ADOUTTIIS TE iii USING Rau EE iv liggt le iv Tu EE v Backup Exec Overview 1 Backup Exec COMponentsS 0 cc ccceeceeceeeeeeaeeeeeeeceeeeesaaeseeaaeseeeeeseaeeeesaeeseneeeeaees 1 ee 2 Selection LIS EE 2 Rule EE 2 POMC EE 3 lee 3 Installing Backup Exec 5 INMFOCUCTION ET 5 Server Requirements cccccccececeecceeeeeeeeeaeeeeaeeceeeeeceaeeeeaaeseeneeseeeeesaeeeeaaesseeeeeaas 6 Preparing for Backup Exec Installation ccceecseeeeeeeeneeeeeeeaeeeeeenaeeeeeenaeeeeseaas 6 Disabling Existing Backup JODS 0 0 0 eee eeeceeeeeeeneeeeeeeeaeeeeeeaaeeeeeeaaeeeeeeaaeeeeeeaas 9 Installing Upgrading or Re installing Backup Exec to a Media Server 10 Starting Backup Exec on a Media Server for the First Time 16 Installing Backup Exec Agents on a Media Gerver nees 21 Configuring the Exchange Server Agent 23 Configuring the SQL Server Agent 24 Installing or Upgrading Remote Agent to a Remote Server ssssssssssnnsnssnneeene 25 Installing the Remote Administrator ccccceeeesseeeeeneeeeeeenneeeeeenaeeeeeenaeeeeseaas 28 Symantec Software Update 29 Implementing a Backup Strategy 31 INTRODUCTION EE 31 Backup ne
12. expand the mailbox m Then select the folder containing the message s to be restored for example Inbox m Finally select the message s you wish to restore 10 To restore a Public Folder or Public Folder posting m Expand the option Microsoft Exchange Public Folders m Select the date of the backup you wish to restore from and then select the Public Folder s to restore or expand the folder and select the posting to restore 11 Ensure that the media containing the files to be restored is inserted in the server 12 To run the restore immediately click the Run Now button otherwise to set a schedule for this job select Frequency Schedule Ensure the option Run according to schedule is selected and then click Edit Schedule Details to choose when to run the job When you have finished setting the schedule click the Submit button Note If you are restoring a whole Information Store in some instances Backup Exec may be unable to automatically remount the stores In such cases it will be necessary to manually remount the store using the Exchange System Manager For more information on this subject refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader 57 Symantec Backup Exec 11d RM Administration Guide 58 Restoring a SQL Server database This section covers how to perform a
13. labels you placed on them For more detail on how to label tapes including RM s recommendations for working with a Tape Library or Autoloader see the section To label tapes on page 64 Chapter 2 Installing Backup Exec Installing Backup Exec Agents on a Media Server Note This section does not cover Remote Agents for Windows Servers RAWS Turn to the section Installing or Upgrading Remote Agent to a Remote Server which starts on page 25 You can install optional Agents such as the Agent for Microsoft Exchange Server at any time after the installation of Backup Exec Note The Agent will always be installed on the Media Server even if the application to be backed up for example SQL Exchange is installed on a Remote Server gt To install Backup Exec Agents 1 2 Log on to the Backup Exec Media Server as a system administrator From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers From the menu select Tools License Keys and Installation and then wait while the Installation Wizard starts up At the Welcome window click Next to proceed Ensure that the box to Local Install is selected ticked and the sub option Additional Options is selected and then click Next At the Enter License Keys window enter any additional serial numbers required for options or Agents that you plan to install and then click Next Note If the lic
14. m A guide to where you can find additional information about Symantec Backup Exec A list of conventions used in this Guide This Guide will help to get you started but is not an exhaustive reference you will need to refer to other sources of information from time to time Symantec Backup Exec 11d will be referred to as Backup Exec throughout this Guide Symantec Backup Exec 11d RM Administration Guide Using this Guide Refer to the chapter in this Guide that contains the information you need Chapter 1 Backup Exec Overview This chapter describes the features and basic concepts behind Backup Exec Chapter 2 Installing Backup Exec This chapter covers the installation upgrading and configuration of Backup Exec Chapter 3 Implementing a Backup Strategy This chapter covers the implementation of a backup strategy for your network using Backup Exec Chapter 4 Backup Exec Management This chapter covers the basic management of Backup Exec on your network Further Information There are other sources of information that may be useful to you General information about Backup Exec and specific detailed information on the areas covered within this Guide can be found in Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader m The RM Support Web site provides a useful reference RM
15. of server For Windows 2003 servers m Inthe Enter the object names box type Administrators Domain Admins Enterprise Admins Backup Operators click Check Names and then click OK Symantec Backup Exec 11d RM Administration Guide For Windows 2000 servers m Select Administrators and then click Add m Select Domain Admins and then click Add m Select Enterprise Admins and then click Add m Select Backup Operators click Add and then click OK 8 Click OK and then close the Active Directory Users and Computers window If you wish to backup Exchange mailboxes using the Exchange option for Backup Exec you must also ensure that a mailbox gets created for the new BackupExec user If you plan to install Exchange at a later date this step can be performed at the required time gt To create an Exchange mailbox 1 At the Exchange Server log on as a system administrator 2 From the Start menu choose All Programs or Programs Microsoft Exchange Active Directory Users and Computers 3 Expand the domain select the Users container then right click the BackupExec user select Exchange Tasks if a Welcome screen is presented click Next Create Mailbox click Next click Next again click Finish 4 Close Active Directory Users and Computers Chapter 2 Installing Backup Exec Disabling Existing Backup Jobs The steps should be completed at any server which has formerly been backed up using RM Server Backup or the RM a
16. restore of SQL Server databases Important The procedure below cannot be used for backing up and restoring the RM Printer Credits Database For information on how to do this turn to Configuring a Backup Strategy on page 35 To perform a SQL Server database restore 1 Log on as a system administrator to the Backup Exec Media Server from which you wish to restore your SQL database 2 From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers 3 Select the Restore tab 4 Backup Exec provides two views of how to restore your files by resource to be restored or by available backup media We recommend that you use the default Resource method as this is easier to use 5 In the Selection window expand the tree view for the server you wish to restore to show the instances of SQL Server or MSDE that it contains If multiple backups exist for the same resource each will be represented by date time and the name of the backup media that contains the relevant files Selecting any of these will allow you to choose which of the available databases to restore Ticking a box will select that item and all sub items To exclude an item for example a database expand the folder tree to find the item to exclude and clear its respective box Chapter 4 Managing Backup Exec 6 To restore a database to a specific point in time from the left hand pane select Settings Mic
17. tape select the Devices tab expand the tree for your server s name right click the tape device that contains the tape to be erased and select either Quick Erase or Long Erase Click OK at the warning select Yes and then Run Now to erase the tape immediately gt To label tapes ate 2 Insert a tape into the tape drive Tape Library or Autoloader Select the Devices tab and find the media item Right click the media item and choose Label Media Type the name you wish to give the media item and click OK Chapter 4 Managing Backup Exec To create a new media set for managing your backup tapes 1 Right click on Media Sets select the New Media Set option and type a Name for the media set 2 Choose an Overwrite Protection period 3 Choose an Append period and click OK If you see a Media Overwrite Period Warning message click OK to continue and confirm that you have selected the appropriate overwrite protection period for the new media set To move media between media sets 1 Drag the media from its current Media Set and drop it into the new container To manage online and offline media 1 To move media from online to offline simply eject the media from the server 2 To move media from offline to online insert the relevant media right click the All Media container and select Refresh until your media becomes visible Its Media set will be listed if relevant To create a new Offline Media Vault 1 Right cl
18. tape drive which can be backed up to For any servers that may or may not have a tape drive that you plan to backup across the network to a central Backup Exec Media Server just the Backup Exec Remote Agent should be installed In this Guide these servers are referred to as Backup Exec Remote Servers Backup Exec Media Servers should be installed before Remote Servers This is because Remote Agents are installed to Remote Servers from Media Servers Media Server Remote Server Tape drive Local backup autoloader or RM Disk to Disk to Tape Backup Solution Network backup Symantec Backup Exec 11d RM Administration Guide Appropriate licenses must be purchased for all servers that will run Backup Exec In addition optional Backup Exec Agents which can be local or remote are available for purchase to allow the local or remote backup of Microsoft SQL Server databases and Microsoft Exchange Servers Concepts Selection List The collection of items for example volumes or drives folders files Exchange Stores SQL Databases that you wish to include in your backup are defined by you in a Selection List from within Backup Exec You can define several Selection Lists A resource can exist in more than one Selection List for example drive C on Server 1 can exist in the Server 1 Complete Selection List and in the Server 1 Drive C only Selection List The RM recommended backup strategy described in this Gu
19. this into the Sender email address box 6 If the SMTP server requires authentication select tick the Enable SMTP Authentication box and enter the login and password details 7 Click OK 69 Symantec Backup Exec 11d RM Administration Guide gt To generate recipients to receive notifications of alerts 1 Select Notification Tasks Configure recipients 2 To have notifications sent to a person by email m Inthe Configure Recipients window click New select Person and then click OK Name NetworkManager SMTP Mail MAPI Mail VIM Mail Pager IV Enable Address systemadmin myschool area sch uk Test m Limit the number of notifications sent I Enable Notify me a maximum of E times within E minutes F Beset the notification limits after fi 5 minutes m Limit when notifications can be sent IT Enable Schedule m Type aname for this recipient into the Name box and select tick the Enable box m Type the person s full email address into the Address box m Click the Test button to test this alert if required and then click OK 70 Chapter 4 Managing Backup Exec 3 To have notifications sent to a computer or person as Net Send messages m Inthe Configure Recipients window click New select Net Send and then click OK NetSend Recipient Properties EN Name Network Manager m Target Computer or User Name SVSTEMADMIN Browse P All Computers
20. you have just added and then select Move Media to Media Set 1 From the drop down list select where you want to move the media to and then click Yes 63 Symantec Backup Exec 11d RM Administration Guide 64 gt To insert media 1 Insert the media into the Backup Exec Media Server s tape drive attached Tape Library or Autoloader Note In order to insert media into a Tape Library or Autoloader you may need to unlock the device first To do this select the Devices tab right click the Tape Library device and choose Unlock At the Unlock wizard click Run Now Wait for the tape drive activity light to stop flashing or on a Tape Library or Autoloader for the device to complete loading the media Right click the Media container and select Refresh until your media becomes visible Its Media Set will be listed if relevant The media can now be allocated to an alternative Media Set if required If the above method does not list the media to be imported select the Devices tab right click your tape device and select Inventory Run Now When this job completes select the Media tab again right click the Media container and select Refresh gt To erase media Ti Drag the media from its current media set and drop it into the Scratch Media container This will inform Backup Exec that the media can be overwritten for future backups but not erase the contents of the tape To erase the contents of a
21. 31 GE EE Ee EE 33 Configuring a Backup Girategy 35 Configure the RM recommended backup strategy ccccccseeeeeseeteeeeeees 35 Symantec Backup Exec 11d RM Administration Guide lt EE Aactecdesd E E duckie ccd en Naess Managing Backup Exec dude tee EE Using Backup Ever Backup and Hesiore Performing an ad hoc backup Restoring files and folders AA Restoring Exchange Server stores accounts and emailS cccsseeeees Restoring a SQL Server database eese tee trte ntn nenn nsennsn nnn Disaster RECOvery cccecsscceceeseeceeeeeeneeeeeseeeeeeeaeeeeseeeaeeeeeeaaeeeseeaeeeseeseneeseenenaees Schedule Media Alert and Report Management Scheduling Ober ele ea ee ee en ate ee Managing media Managing disk space on a disk staging are Managing Alerts A Generating reporte seeseesseesseeseesetrsnertrtrtnnetn netu netn netr netrneetnsernsennsnnsnnsnnts Index Master Backup Job Log 47 47 47 49 49 52 55 58 60 60 60 60 66 67 73 75 77 Introduction About this Guide This Guide is for the person responsible for managing the network and covers m Installation of Symantec Backup Exec 11d m Upgrading from a previous version of Backup Exec to Symantec Backup Exec 11d m Administration of Symantec Backup Exec 11d on your Community Connect 3 or RM Smart Tools 3 network This introduction provides the following information Adescription of each chapter in this Guide
22. D selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader Managing disk space on a disk staging area When Backup Exec is configured to backup to disk for example when installed as part of the RM Disk to Disk to Tape Backup Solution it creates bkf files and treats these as pieces of media that are managed in the same way as tape media The location that the bkf files are stored in is known as the disk staging area If the free space on the disk volume where the disk staging area is located becomes low or zero backups will fail due to lack of space To rectify this follow the steps below gt To resolve free disk space problems 1 Select the Devices tab find the Backup to Disk Folder device and select it 2 Inthe right hand window sort the list by Allocated Date 66 Chapter 4 Managing Backup Exec lf any media are marked as overwritable coloured blue right click them and select Associate with media set Decide which media you do not require any more which will usually be the oldest as they will also have been copied to tape Select enough to create sufficient space for the backup to continue From the Associate With drop down list select Retired Media Click Yes to All Re sort the list by Media Set Select all the media in the Retired Media media set and note down their names as you will need to use the names to delete the files from the BackupToDisk f
23. For the RM Disk to Disk to Tape Backup Solution select the Backup to Disk Folder not the tape drive If you have a Tape Library but not the RM Disk to Disk to Tape Backup Solution select the Tape Library not the Drive in the library From the When this job begins option choose one of the following m If you have a single tape drive or are writing to the Backup to Disk Folder in a disk to disk to tape solution choose Overwrite media m f you are writing direct to a Tape Library or Autoloader choose Append to media overwrite if no appendable media is available Then select tick Eject media after job completes From the left hand pane select Settings General Type the Template name Weekly Full Backup The backup set description will change to match it Leave the backup method as Full Back up files Using archive bit reset archive bit 10 Ensure the compression type is set to Hardware if available otherwise None Chapter 3 Implementing a Backup Strategy 11 If any of the servers to be backed up are running the RM Printer Credits service m Select Settings Pre Post Commands and carefully type the following as a Pre command including the quotes where o represents a space and ServerName is the name of the domain controller that runs the printer credits database ServerName rmmanage networkomanagement printerccredits databasesetup exe o mode systembackupstart
24. Mailboxes or Public Folders as Backup Exec 11d has a feature that enables Mailbox Folder and message restore from the Microsoft Information Store backup m f your server is running Microsoft Exchange Server and you have not installed the Backup Exec Exchange Server Agent select the additional option Microsoft Information Store Do not back up drive M Chapter 3 Implementing a Backup Strategy m f your server is running Microsoft SQL Server and you have installed the Backup Exec SQL Server Agent select any additional options labelled Microsoft SQL Server instance name 5 If you also wish to back up any data from remote servers as part of this backup strategy expand the Domains option Microsoft Windows Network Your Domain Remote Server name then select the items you would like to back up in the same way as described above We recommend you create one Selection List for each server you wish to back up Although this makes more Selection Lists and thus many more Backup Jobs it is easier to manage in this fashion as you have greater control over the backup of each individual server BER Sasan o Selections S SE Selection list name Resource Order INPS SR 001 complete Load selections from existing list IV Include subdirectories Resource Credentials Selection list description d il Priority and Availabilty Ess complete Include E xclude M Show file details Select
25. Next 9 At the Backup to Disk folder Type window click Next 10 At the Backup to Disk Name window type Backup To Disk Folder and click Next 11 At the Backup to Disk Path window type d BackupToDisk and click Next 17 Symantec Backup Exec 11d RM Administration Guide 18 12 At the Allocate the Maximum Size for Backup to Disk Files window choose No and then click Next 13 At the Maximum File Size window change the default of 1GB to 10GB and click Next 14 Change the number of concurrent jobs to match the number of servers you will be backing up to this system and click Next 15 Leave the number of backup sets at its default and click Next 16 Change the reserved disk space to 1GB and click Next This ensures that in the case of the D drive filling up there is some breathing space to manage this scenario This is covered in the section Managing disk space on a disk staging area on page 66 17 At the Summary window click Next 18 Click Finish 19 Scroll down to Step 3 Create Media Sets and click the link 20 At the Media Set Wizard window click Next to continue 21 Select the default of Create a new media set by clicking Next 22 Type the name Weekly Full Backups and then click Next 23 Set an Overwrite Protection period by selecting the period Days from the drop down list typing a value of 8 and then clicking Next 24 Accept the default Append period of Infinite by clicking Next and then click Nex
26. S Click on an icon in the list below to change how a feature is installed Feature Description SE Backup Exec for Windows Servers A Enables support for multi drive amp Tape Device Drivers tape or optical robotic libraries 39 Online Documentation and library storage systems Pap Enable Robotic Library Support This feature will be installed on NPS NAS s hard drive This Feature will not be available gt Local Options X DLO support for 5 users included with Backup Exec X v Managed Media Server Central Admin Server Option Intelligent Disaster Recovery Advanced Open File Option Drive C SAN Shared Storage Option Required 366 MB Agent for Microsoft Data Protection Manager Available 2271 MB Agent for Microsoft Exchange Server An additional 330MB of disk Agent for Microsoft SharePoint Portal Server space is required if a SQL Agent for Microsoft SQL Server Express instance is selected for Agent for SAP Applications install Agent for Oracle on Windows or Linux Servers Agent for Lotus Domino Desktop and Laptop Option Advanced Disk based Backup Option Active Directory Recovery Agent E Destination Folder C Program Files Symantec Backup Exec Change Back Next Cancel 15 If you are performing a new installation of Backup Exec leave the default installation location unchanged If re installing Backup Exec during a server recovery process click the Change button and type a Desti
27. Support Services offer a comprehensive range of support contracts These provide access to additional technical support at RM Contact the RM Sales Desk for more information on services available from RM Introduction Conventions The following conventions are used in this Guide Convention Meaning Bold Italic gt Select Choose Indicates the actual commands words or characters that you type in a dialog box or at the Command prompt Indicates a placeholder for information or parameters that you must provide For example if the procedure asks you to type a filename you must type the actual name of a file Italic also indicates titles of sections of the Guide and other books Indicates a procedure Indicates a list of related information or procedural steps Indicates that you must highlight an item Indicates that you must activate or run an item CHAPTER 1 Backup Exec Overview This chapter gives an overview of Backup Exec and introduces the basic concepts behind Backup Exec Backup Exec Components Backup Exec enables you to make full or partial backups of your servers either locally or across the network Backup Exec can be installed on each server with a tape drive that is intended to back up to its local tape drive attached tape library or autoloader or disk to disk to tape folder In this Guide these servers are referred to as Backup Exec Media Servers that is servers with a
28. Symantec Backup Exec 11d RM Administration Guide For Community Connec t 3 and RM Smart Tools 3 networks Symantec Backup Exec 11d RM Administration Guide PN 1B0 364 Copyright RM 2007 All rights reserved Microsoft Windows Exchange SQL Windows 2000 and Windows 2003 are registered trademarks of Microsoft Corporation Symantec and Backup Exec are trademarks of Symantec Software Corporation Other trademarks appearing in this document are acknowledged as the trademarks of their respective owners No part of this publication may be reproduced or transmitted in any form or by any means or stored in any retrieval system of any nature without prior written permission Application for permission for use of copyright material including permission to reproduce extracts in other published works shall be made to the publishers Full acknowledgement of author publisher and source must be given Material is contained in this publication for which publishing permission has been sought and for which copyright is acknowledged Permission to reproduce such material cannot be granted by the publishers and application must be made to the copyright holder Because our policy is to improve our products and services continually we may make changes without notice We have tried to keep the information in this manual complete and accurate but we cannot be held responsible for the consequences of any errors or omissions Your comments
29. a is ready for use when the job runs See the section To add a tape to a media set on page 63 for further details Once a backup strategy has been implemented you will need to ensure that backup tapes are changed each day so that a suitable tape is present in advance of the evening backup job running If you have a Tape Library or an Autoloader you may need to unlock the device in Backup Exec before you can remove the tape To do this select the Devices tab right click the Library device and choose Unlock For more information on this subject refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader 45 CHAPTER 4 Managing Backup Exec Introduction This chapter provides details of m Using Backup Exec m Performing Backup and Restore m Disaster Recovery m Media Schedule Alert and Report Management Using Backup Exec Almost all Backup Exec operations are managed through the Symantec Backup Exec for Windows Servers application To launch this application on your Backup Exec Media Server from the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers The Administration console is composed of a menu bar navigation bar anda number of task related panes The navigation bar is used to navigate between Backup Exec
30. ame All Resources Schedule Bun Now Cancel Help 53 Symantec Backup Exec 11d RM Administration Guide 6 If you would like to redirect the restore of the files to an alternative destination than their original select Destination File Redirection Select tick Redirect file sets and then click the browse button to choose a drive and folder to restore the files to If you are performing a restore as a test of your backup system you should always restore to a different temporary location using this step 7 Select Settings General to choose how Backup Exec should manage the overwriting of files during a restore Change the setting Restoring existing files as required A restore can do one of the following m always overwrite existing files m restore only if newer than existing m never overwrite existing files feet Source p General Selections Job name Restore 00002 Resource Credentials Device Job priority Medium E Destination A GEN B File Redirection Restoring existing files Microsoft SQL Redirection P Microsoft Exchange Redirection C Skip if file exists Microsoft SharePoint Redirection Oracle Redirection C Overwrite the file on disk only if it is older DB2 Redirection Settings Restoring security information General Ze Restore all information for files and directories Advanced S C Restore only security information for files and directories Network and Security Pre Post
31. ata from very old backup tapes a full server recovery can only be performed from backups less than 90 days old This is due to a feature of Windows Active Directory AD called Tombstoning that prevents restores from introducing inconsistencies into the AD Configuring a Backup Strategy This section covers creating a default RM backup strategy involving full server backups every weekend and differential backups every weekday with a separate cycle of monthly backups Turn to Backup Methods on page 31 and Backup Strategies on page 33 if you would prefer to define a different strategy for your establishment Note If you have any additional applications installed on your server that have specific backup requirements for example SIMS refer to the manufacturer s documentation for backup procedures as these may be relevant for the configuration of your backup strategy To define a backup strategy in Backup Exec you first need to configure a Selection List if you are backing up several servers we recommend you configure one Selection List for each server then a Policy then use the Policy to create the Jobs These steps are described below Configure the RM recommended backup strategy 1 Log on as a system administrator to the Backup Exec Media Server on which you wish to configure a backup strategy 2 From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers
32. d before restoration commences m At the Exchange Server log on as the system administrator m On the desktop double click the Exchange System Manager icon m Expand Exchange Organization Exchange Administrative Groups First Administrative Group Servers Exchange Server Name First Storage Group m Right click the required store select Dismount Store and then click Yes To restore a whole information store m Expand the option Microsoft Information Store Storage Group name m Expand the date of the backup you wish to restore from and then in the right hand pane select the individual stores to restore Restore Job Properties pe r Selections Source Selection list Selections SC Resource Credentials Restore 00018 v Load selections from existing ist M Include subdirectories i Z Show file detail Device Search Catalogs Include Exclude K ES Destination GES ae I Preview pane Beginning Ending P File Redirection Ge 01 11 2008 Ger d 2202207 E Microsoft SQL Redirection Microsoft Exchange Redirection View by Resource View by Media View Selection Details Microsoft SharePoint Redirection EE Microsoft Information Store A Name Size Type Oracle Redirection E E gP
33. d rights 18 If prompted accept the default option to create the local Backup Exec SQL Express instance by clicking Next 19 At the Symantec Tape Device Drivers window choose the option Use Symantec device drivers for tape devices that do not already have drivers loaded and click Next 20 At the Ready to Install the Program summary window click Install If you are upgrading from a previous version of Backup Exec in the Ready to Install the Program window a warning may be displayed reminding you that to continue using Backup Exec options that were previously installed you must purchase an upgrade for each option You may also see a Microsoft Exchange Agent Warning message this can be safely ignored as it relates only to the Backup Exec Continuous Protection Server The installation process will take a number of minutes to complete Chapter 2 Installing Backup Exec Note Symantec Backup Exec requires MDAC 2 8 or higher to be installed When the version on the destination server is older than this the installation process will automatically install it for you If this happens you will be informed of this and prompted to restart your server for the Backup Exec installation to complete If the installation process automatically restarts after you have logged onto your server it will continue from step 9 If the installation process does not automatically restart repeat this process from step 6 21 If you are upgrading f
34. dvised backup strategy for Microsoft Exchange Servers and is now to be backed up using Backup Exec either locally or remotely If you are using a backup application other than Backup Exec or RM Server Backup Microsoft Backup we recommend you uninstall this entirely rather than disabling it before proceeding with the installation of Backup Exec Also if you are moving your Backup Exec Media Server for example while implementing the RM Disk to Disk to Tape Backup Solution we recommend you first uninstall your existing Backup Exec installation If you are using RM Server Backup Microsoft Backup it cannot be uninstalled disable the scheduled jobs by following the steps below Note This section is not applicable if you are upgrading from a previous version of Backup Exec and are keeping the same backup strategy Turn to Installing Upgrading or Re installing Backup Exec to a Media Server on page 10 gt To disable existing backup jobs 1 At the server log on as a system administrator 2 Open Control Panel Scheduled Tasks 3 Double click the existing backup job to be disabled for example RM Server Backup or Exchange Full Backup 4 Select the Task tab 5 Ensure the Enabled box is clear not ticked and then click OK 6 Close the Scheduled Tasks window Symantec Backup Exec 11d RM Administration Guide Installing Upgrading or Re installing Backup Exec to a Media Server 10 The installation procedure covers install
35. e Post Commands Z Continue with Backup if consistency check falls Job Logs 7 Advanced Open File Consistency check after backup Microsoft SQL None z Netware SMS GN Gei T Display filegroups when creating new backup jobs Settings I Use checksum on backups SQL 2005 Preferences Database snapshots to keep 43 Job Status and Recovery By Catalog T Create on disk copies of SQL backups to be placed on the SOL server where the database is located Media Management Savetopah C TEMP SS Backup to Disk ed Bar Code Rules E Database Maintenance cos y Selection List Recovery completion state Reports Leave database ready to use Additional transaction logs cannot be restored LiveUpdate Leave the database nonoperational Additional transaction logs can be restored Leave the database in read only mode Consistency check after restore Full check including indexes z I Overwrite the existing database Cancel Help 5 Click OK to close the Options window when you have completed making changes 24 Chapter 2 Installing Backup Exec Installing or Upgrading Remote Agent to a Remote Server Important If you are upgrading a Remote Agent then you must first uninstall any previous Backup Exec Remote Agent installations using Add Remove Programs in the Control Panel before proceeding with this section Backup Exec Remote Agents are installed to Remote Servers from a Media Server To install the Remote Agent to a Remote Server f
36. e resource each will be represented by date time and the name of the backup media that contains the relevant files Ticking a box will select that item and all sub items To exclude an item for example a sub folder expand the folder tree to find the item to exclude and clear its respective box Restore Job Properties Jor JDL xi S Selections ource Ss Selections olor iek SCH Resource Credentials Restore 00002 zi __Load selections from exiting ist ER Devica Search Catalogs Inclide Exclude BSE ACES Destination SES S Ending 8 M Preview pane File Redirection a g V 17 09 2006 Sle S 17 10 2006 d Microsoft SAL Redirection peop dae GE Microsoft Exchange Redirection View by Resource View by Media View Selection Details Microsoft SharePoint Redirection EI EI z Name Comment Oracle Redirection Gf E NPS sR 001 EI NPS SR 001 DB2 Redirection BBS c Settings H O 23 10 2006 23 31 38 Differential General OE 23 10 2006 16 01 00 Full Advanced 23 10 2006 16 01 00 Full Network and Security Ee 23 10 2006 12 43 12 Full Pre Post Commands 20 10 2006 23 34 56 Full Microsoft SOL Sp Microsoft Exchange B m F Microsoft SharePoint Has Microsoft Active Directory B E E System State Lotus Domino a UI 23 10 2006 23 35 54 Snapshot Fe Oracle a CIE 23 10 2006 17 28 46 Snapshot FL DB2 m TRB ANANN 14149014 Enan a NetWare SMS A NDMP Notification General Frequency N
37. ec Backup and Restore Performing an ad hoc backup This section covers how to perform backups using Backup Exec As well as local backups it also covers Remote Exchange Server and SQL Server backups where these additional options have been installed Any such backup can also be scheduled if required gt To perform an ad hoc backup 1 Log on as a system administrator to the Backup Exec Media Server onto which you wish to backup From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers Click the down arrow beside the Backup tab and select New Backup Job Type a name for your selection list the items you choose to backup into the Selection list name drop down menu Use the same drop down menu option to recall a previously configured backup selection list Provide a Selection list description to easily identify your choice of items to back up Use the Selection window to choose which drives folders and files you wish to back up from the Local Selections Ticking a box will select that item and all sub items To exclude an item for example a sub folder expand the folder tree to find the item to exclude and clear its respective tick box To backup Remote Servers expand the Domains option and choose the relevant server s and selections Note If you cannot see the files on the Remote Server in the Selection window check that the Back
38. ense key s are unavailable you can continue without entering them and Backup Exec will be installed in evaluation mode You can add in your license keys at any time before the 60 day evaluation period expires 21 Symantec Backup Exec 11d RM Administration Guide 22 7 At the Symantec Backup Exec Features window select the options or Agents you wish to install or remove If you choose options for which you do not have valid license keys these options will cease to function after 60 days 8 When you have finished selecting options click Next to proceed with the installation 9 At the Ready to Install the Program window click Install to start the installation Important Do not select the Cancel option during this process for any reason Allow the installation to complete then use the same process as above to uninstall the option if required 10 When the installation has finished click Finish to close the wizard 11 See the relevant sections of this Guide for information about how to configure any Agents you have added Chapter 2 Installing Backup Exec Configuring the Exchange Server Agent This section describes how to configure the Backup Exec Exchange Server option To install this Agent turn to Installing Backup Exec Agents on a Media Server on page 21 gt To configure the Exchange Server Agent 1 Log on to the Media Server as a system administrator 2 From the Start menu choose All Programs or Prog
39. f the job was writing to tape this will be a list of tapes used during the job If you have a Tape Library or Autoloader you should remove these tapes from the library for safekeeping and replace them with the correct tapes for use in the next backup job To add a tape to a media set 1 Insert the media into the Backup Exec Media Server s tape drive attached Tape Library or Autoloader Note In order to insert media into a Tape Library or Autoloader you may need to unlock the device first To do this select the Devices tab right click the Tape Library device and choose Unlock At the Unlock wizard click Run Now 2 Wait for the tape drive activity light to stop flashing or on a Tape Library or Autoloader for the device to complete loading the media For information on how to tell if media loading is complete refer to the documentation for your device 3 Select the Devices tab 4 Expand ServerName Stand alone Drives or Robotic Libraries for a Tape Library or Autoloader and select the tape device 5 Right click on the tape device and choose Inventory 6 In the Inventory Job Properties window click the Run Now button 7 Select the Job Monitor tab and under the Job History section ensure that the most recent Inventory Drive listed under Job Status is successful 8 Select the Media tab 9 Expand Imported Media and then select Backup Exec and Windows NT Backup Media 1 CH Right click on the media
40. ge 2003 Settings Temporary location for log and patch files Preferences Job Status and Recovery C exchlogs Catalog Media Management f Automatic recreation Backup toDisk Automatically recreate user accounts and mailboxes 4l al Change Password OK Cancel Help Psat 9 S Symantec Backup Ex Se CH Bes os 6 Click OK to close the Options window 23 Symantec Backup Exec 11d RM Administration Guide Configuring the SQL Server Agent This section describes how to configure the Backup Exec SQL Server Agent To install this Agent turn to Installing Backup Exec Agents on a Media Server on page 21 gt To configure the SQL Server Agent 1 Log on to the Media Server as a system administrator 2 From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers 3 Select Tools Options and then from the Job Defaults list select Microsoft SQL 4 The default options should be suitable for typical SQL server deployments and backup strategies However you can change any option as required to meet your specific backup requirements Options Set Application Defaults Jor Job Defaults pecs Device and Media Backup Priority and Availability Backup method Backup Full Back up entire database or filegroup X Restore Network and Security EE Test Run None z Pr
41. ge server 23 remote 25 SQL Server 24 Alerts 67 B Backing up methods 31 strategies 31 Backups copy 32 differential 32 full 31 incremental 32 performing 49 Blank media 45 Cc Configuration 16 Copy backups 32 D Device drivers 14 Differential backups 32 Disaster recovery 60 E Email notifications 68 Erasing media 64 Exchange Server 23 restore 55 Index F Full backups 31 Incremental backups 32 Inserting media 64 Installation 5 J Jobs scheduling 60 Managing media 60 Media blank 45 erasing 64 inserting 64 location 61 62 management 60 moving 65 new 45 online and offline 65 vaults 65 Media servers 1 N New media 45 Notifications email 68 Net Send 70 0 Offline media 65 Online media 65 Options Exchange server 23 75 Symantec Backup Exec 11d RM Administration Guide 76 SQL Server 24 Overwrite protection 19 P Pre Post commands 39 R Remote Administrator 28 agents 25 servers 1 Reports 73 Restores Exchange 55 performing 53 SQL Server 58 RM Printer Credits service 39 RM Server Backup 9 S Scheduling jobs 60 Server recovery 34 60 SQL Server 24 restore 58 Support iv Symantec Software Update 29 T Time window 39 U User accounts 6 Master Backup Job Log Make copies of this sheet Record which tapes were used and ensure they are swapped each day Record the server name
42. he server 4 8 To run the restore immediately click the Run Now button otherwise to set a schedule for this job select Frequency Schedule Ensure the option Run according to schedule is selected and then click Edit Schedule Details to choose when to run the job When you have finished setting the schedule click the Submit button For more information on this subject refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader 59 Symantec Backup Exec 11d RM Administration Guide Disaster Recovery In the event of complete server failure at your establishment please contact your support provider in the usual manner You will need to have to hand your RM Server Recovery CD or a Windows 2000 or 2003 Server CD and the tape s containing the last good full backup of your server plus the most recent differential backup if appropriate You will also need your Backup Exec software available to be reinstalled The Backup Exec IDR Intelligent Disaster Recovery option is not supported by RM Schedule Media Alert and Report Management 60 Scheduling jobs Most jobs that can be configured within Backup Exec can be scheduled To schedule a job create the job as you would normally for example configure the backup selection and choice of media set for a backup job then instead of ch
43. ial Logs 39 From the left hand pane select Frequency Schedule and then click Edit Schedule Details 40 Click Recurring Week Days 41 Symantec Backup Exec 11d RM Administration Guide 41 Click the Fri button to deselect Fridays and then click the Mon Tue Wed and Thu buttons to select all the other weekdays Advanced Scheduling Options Comments Calendar Schedule Exclude Dates 2006 z November 2006 December 2006 Mon Tue Wed Thu Fr Sat Sun Mon Tue Wed Thu Fri Sat Sun Mon Tue Wed Thu Fri Sat Sun HHHH eee a E ee de IS H 4 7 D E E A a pr Edk Calendar eohedida bar Mon Tue W Thu p Sat Sun check indicates that the o SEN Dave task is scheduled to run on g gl a a mi gi m RER H ed ai EE FEIT TC ecurring Days of the Mon week ale PP RPP E slEEEettt Time Window Select al Deselect Al co d d u u m m m Restart Time Interval 42 Click OK to exit the schedule 43 Click OK to save the template 44 You now need to add a rule to ensure that on the last Friday of the month the Monthly Full Backup runs rather than the Weekly Full Backup Click New Rule 42 Chapter 3 Implementing a Backup Strategy 45 From the Template Rule Properties window select f start times conflict lt Template A gt supersedes lt Template B gt F Policy Properties 8 Policy name Default RM Backup Strategy Policy description Daily Differential and Weekly Full Back
44. ication to an existing Backup Exec job 1 Select the Job Setup tab and then double click the job to add a notification to 2 Select the Settings Notification option 3 Select tick the boxes for any Recipients that should receive a notification when the job completes 4 Click the Submit button For more information on this subject refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader 72 Chapter 4 Managing Backup Exec Generating reports Backup Exec includes a number of pre defined administrative reports that can be generated for reporting on your backups To generate and view reports 1 2 Log on as a system administrator to the Backup Exec Media Server From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers Select the Reports tab Choose the report to run right click the report and select Run Now Specify any relevant filters that you would like to apply and then click Run Now For more information on this subject refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader 73 A Ad hoc backup 49 Administration console 47 Agents 2 Exchan
45. ick on Media Location select the New Media Vault option and type a Name for the new vault 2 If required supply a Description for the new vault and click OK To move media between logical Vault locations 1 Drag the media from its current location and drop it into the new location To configure the cleaning slot in a tape library or autoloader 1 Select the Devices tab 2 Expand the Robotic Libraries to view the tape slots of your device 3 Right click the slot that contains the cleaning tape in the RM Disk to Disk to Tape Backup Solution this is Slot 8 and select Properties 65 Symantec Backup Exec 11d RM Administration Guide 4 Inthe Properties window select tick Cleaning Slot 5 Set the Maximum Number of Cleanings to the number recommended on the box of the cleaning tape For Sony AIT cleaning tapes this is 50 6 Click OK 7 Schedule a cleaning job for every Sunday by right clicking the Drive that the cleaning cartridge will clean for example A T4 Drive in Library and choosing clean 8 Change the Job name to Weekly Drive Clean 9 From the left hand pane select Frequency Schedule Ensure the option Run according to schedule is selected 10 Choose Recurring Week Days and click the Sun button to choose all the Sundays 11 Click OK and then click Submit to add the Job For more information on this subject refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec C
46. ide sets up one Selection List for each server that you wish to back up Template The method that is used to backup your Selection Lists onto a backup device including scheduling is defined in a Template A Template includes all information about the backup other than the Selection List items including Media Set information destination Devices and scheduling Introduction Policy A Policy collects a set of Templates together and can also contain rules to define which Template takes precedence over another if both are scheduled to run at the same time Rules also define how Duplicate Jobs run which are required for a Disk to Disk to Tape environment Jobs Policies and Selection Lists are linked to form several Jobs You can also define one off backup tasks as ad hoc jobs Basic instructions on how to define Selection Lists Policies and Templates and how to combine them into the scheduled Jobs that comprise the RM recommended backup strategy start on page 35 For more information about these concepts refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader CHAPTER 2 Installing Backup Exec Introduction The following topics are covered in this chapter and should be completed in order Server Requirements Preparing for Backup Exec Installation This is not applicable if
47. ing Backup Exec for the first time installing Backup Exec for the RM Disk to Disk to Tape Backup Solution upgrading from a previous version of Backup Exec and re installing Backup Exec during a server recovery process This process installs the minimum requirement for Backup Exec to run as a Media Server that is a server with a tape drive which can be backed up to This process should take around 30 minutes If you are performing the installation for the first time it will be necessary to restart the server once this has completed If you are upgrading from a previous version of Backup Exec the server will automatically restart at the end of the installation Important You must restart your server before installing Backup Exec Before installing Backup Exec there may be some Software Updates that you need to apply Check the latest Software Update information on the RM Support Web site To install Backup Exec 1 At the server on which you wish to install Backup Exec log on as a system administrator 2 Insert the Symantec Backup Exec 11d for Windows Servers CD into the server H the CD autoruns close the Backup Exec Installation wizard by clicking OK and then clicking Exit If the server does not have a CD drive insert the CD into one of your domain controller s CD drives and browse to the CD through its share on the network for example rms sr 001 e You may need to create a share to the CD drive 3 From the Start me
48. ion Guide 52 14 To receive a network notification that the job has completed you will need to have configured a recipient for the notification See the section Managing alerts on page 66 for more information on creating recipients If recipients have been configured m From the left hand pane select Settings Notification Select tick the boxes for any Recipients that should receive a notification when the job completes 15 If you are backing up the System State of any server select Settings Microsoft Active Directory and ensure Enable the restore of individual objects is not selected it is not ticked 16 To run the backup immediately click the Run Now button otherwise to set a schedule for this job select Frequency Schedule Ensure the option Run according to schedule is selected and then click Edit Schedule Details to choose when to run the job When you have finished setting the schedule click the Submit button If you have not edited this backup job previously the Schedule window will appear automatically 17 To test whether this backup job or any scheduled job is likely to run successfully in advance of its scheduled time Backup Exec includes a feature to perform a test run of the job This will check a number of criteria including whether the loaded tape has sufficient capacity and that the correct access permissions exist To perform a test run m From the Job Setup view right click the job that you wish
49. ion List Notification View by Resource View Selection Details es zl Name Comment E NPS NAS L7 ph Domains SUeac E GA Favorite Resources So E BS microsoft ShareP BE E E NDMP Devices mrn O 5 nps nas By System State E amp orade Real Appli Eb Microsoft SQL Server BKUPEXEC S Shadow Copy Components O R User defined Sel y Favorite Resources RI Linux Unix Servers EI 5 Macintosh Servers SR windows Systems A Domains E gy Active Directory Domains 7 At Microsoft Windows Network o IA NORERIDGE mz DIS Nps Nas e IS NPS SR O01 sl al DI i ON e220 Fs6225 Cancel Help A 6 From the pane atthe left of the window choose Source Resource Credentials and click Test All When the test has successfully completed click OK 7 Repeat steps 1 to 6 for each additional server you wish to back up gt Create Policies 1 Inthe Policies section of the Job Setup window delete the two default policies 2 Right click the Policies section and choose New Policy 37 Symantec Backup Exec 11d RM Administration Guide 38 3 In the Policy Name type Default RM Backup Strategy In the Policy Description type Daily Differential and Weekly Full backup Click the New Template button and then click OK From the Device option choose your backup device and from the Media set option choose Weekly Full Backups Note
50. lect Monthly Full Backups 19 From the left hand pane select Settings General and type Monthly Full Backup Duplicate into Template Name and Backup Set Description 20 Click OK The new template is added to the list and a new rule is automatically added to the Policy 21 Click Import Template Select tick Weekly Full Backup Duplicate and then click OK 22 Click Edit Template Chapter 3 Implementing a Backup Strategy 23 Select tick the Daily Differential Backup template 24 From the left hand pane select Destination Device and Media 25 From the Media Set select Daily Differential Backups 26 From the left hand pane select Settings General and type Daily Differential Backup Duplicate into Template Name and Backup Set Description 27 Click OK The new template is added to the list and a new rule is automatically added to the policy 28 Click OK Link Selection Lists to Policy to create Jobs 1 Right click the Policy and choose New Jobs Using Policy 2 Select tick the Selection Lists that you want to back up using this Policy and click OK 3 Click OK to the Summary message The Jobs will be automatically created and scheduled You can monitor their progress and manage them in the Job Monitor tab Final steps If you plan to use new blank media as part of a scheduled backup you must ensure that you insert and inventory the new media in advance of the scheduled backup job This will ensure that the medi
51. n your first server It does not need repeating for subsequent installations or if re installing Backup Exec during a server recovery process gt To create the BackupExec domain user account 1 Atadomain controller log on as a system administrator 2 From the Start menu choose All Programs or Programs Administrative Tools Active Directory Users and Computers 3 Select the Users container then from the Action menu select New User Chapter 2 Installing Backup Exec 4 Type the name BackupExec into Full name and User logon name and then click Next New Object User E e Create in rmnetnt net Users First name Initials Last name Full name Backupe ver User logon name BackupExec rmnetnt net hd User logon name pre windows 2000 RMNETNT BackupExec Cancel 5 Type a complex password we recommend that the password consists of at least 10 characters including a mixture of upper and lower case letters and one or more numbers and symbols Select tick the boxes User Cannot Change Password and Password Never Expires and then click Next Click Finish Note For Windows 2003 servers you must ensure the box to User must change password at next logon is clear not ticked before selecting User Cannot Change Password and Password Never Expires 6 Right click the newly created user and select Properties Select the Member of tab and then click Add 7 This step depends on the type
52. nation Folder of C Program files Symantec temp and then click OK 16 Accept the selection and installation directory by clicking Next Note If you are upgrading from a previous version of Backup Exec a Backup Existing Data window is displayed Accept the defaults by clicking Next 13 Symantec Backup Exec 11d RM Administration Guide 14 17 At the Symantec Backup Exec Services window the choice of username depends on whether you are installing Backup Exec for the first time upgrading from a previous version of Backup Exec or following this procedure during a server recovery process m If you are installing Backup Exec for the first time type the username BackupExec specifying the correct password and ensure that the Domain drop down list displays the correct domain name for your network and then click Next Click OK when notified about newly granted rights m f you are upgrading from a previous version of Backup Exec enter the username and password that you are currently using for Backup Exec and ensure that the Domain drop down list displays the correct domain name for your network and then click Next m If you are re installing Backup Exec during a server recovery process type the username Administrator specifying the appropriate password for the local Administrator user and ensure that the Domain drop down list displays the correct name for the server and then click Next Click OK when notified about newly grante
53. nformation 1 a4 pane at the left of the window select Settings General Change any other options as required on this page then from the Properties 12 Specify a Job name and Backup set description Note that Backup Exec will generate default values for you however they are not that informative and so it is good practice to always give your backup jobs meaningful names and descriptions Backup Job Properties E Properties Source Selections Resource Order Resource Credentials Priority and Availability Selection List Notification Destination Device and Media Settings General Advanced Pre Post Commands Advanced Open File Advanced Disk based Bac Microsoft SQL Microsoft Exchange Microsoft SharePoint Lotus Domino NetWare SMS Network and Firewall Linux Unix Notification Frequency Schedule gt p General Job name Full Backup Start of Summer Term Backup set description Full Backup Start of Summer Term r Backup method Backup method for files Full Back up files Using archive bit reset archive bit E File d Dy day IV Verify after backup completes Compression type Hardware if available otherwise none ZS Zox Help 13 Choose to change the Backup method if required It is advisable to use the option of COPY for most ad hoc backup situations see the section Backup Methods on page 31 for further information 51 Symantec Backup Exec 11d RM Administrat
54. ng 18 Change the Start no earlier than time and no later than times to fit your chosen time window for starting backups 19 Click OK to close the Advanced Scheduling Options window 20 Click OK to save the template 21 Click OK to save the policy 22 Click Cancel at the New Jobs Using Policy window The jobs will be created later 23 Right click the policy that you just created and select Properties 24 Click Import Template Select tick the template you just created Default RM Backup Strategy Weekly Full Backup and then click OK A copy of this template will be added to the list and highlighted 25 Click Edit Template 26 Change the Media Set to Monthly Full Backups 27 From the left hand pane select Settings General and change the Template Name and Backup Set Description to Monthly Full Backup 28 Select Frequency Schedule and click Edit Schedule Details 29 Select Recurring Week Days 30 Clear the boxes for the first four Fridays of the month ensure they are not ticked Only the Last Friday should remain ticked 31 Click OK to exit the schedule 32 Click OK to save the template 33 Click Import Template Select tick the template Default RM Backup Strategy Weekly Full Backup and then click OK A copy of this template is added to the list and highlighted Chapter 3 Implementing a Backup Strategy 34 Click Edit Template 35 Change the Media Set to Daily Differential Backups 36 From the left hand pane
55. ng Microsoft Exchange Server and you have not installed the Backup Exec Exchange Server option select the additional option Microsoft Information Store Do not back up drive M If your server is running Microsoft SQL Server and you have installed the Backup Exec SQL Server option select any additional options labelled Microsoft SQL Server instance name If the RM Printer Credits service is being run on the server that is being backed up you must set the Pre Post commands as detailed in Configure the RM recommended backup strategy step 11 on page39 For advice on configuring an RM recommended backup strategy and advice on which items should be backed up as part of this strategy turn to the section Backup Strategies on page 33 8 From the Properties pane at the left of the window select Destination Device and Media 50 Chapter 4 Managing Backup Exec 9 Choose the correct tape device from the Device option and the Media Set to back up to see the section Managing Media on page 60 for further information For ad Hoc backups choose the Ad Hoc Backups media set 10 At the When this job begins option choose whether to Overwrite or Append to the tape Note that the Media Set itself may have overwrite and append protection periods preventing overwriting or appending If a tape cannot be overwritten due to these restrictions move the media to the Scratch Media pool first see the section Managing Media on page 60 for further i
56. now click OK 46 You will be prompted that the catalog file location has changed and that the Backup Exec services need to be restarted Click OK to the message To restart the services click Tools Backup Exec Services and click the Restart all services button When the services have restarted click OK click Close click OK and click Close 47 You now need to rename the devices By default your tape devices are named SONY 1 SONY 2 etc it is more helpful to give them meaningful names so that you can easily recognise them when using Backup Exec 48 In the main Backup Exec window select the Devices tab 49 Under Stand Alone Drives or Robotic Libraries find your device s Right click the drive and select Rename 50 Give the device a meaningful name For example name the Robotic Library device LIB 81 Tape Library and the drive in the library AIT4 Drive in Library Repeat for all devices attached to the media server 51 If you have a Tape Library or Autoloader and have inserted a cleaning tape into one of the slots to expand the slots click Slots right click the relevant slot choose Properties and select tick Cleaning Slot Change the maximum number of cleans to 50 and click OK 52 If you have a Tape Library or Autoloader now perform an inventory by right clicking the library choosing Inventory and clicking Run Now When the inventory has completed rename the tapes in Backup Exec to ensure they match the name on the physical
57. nu choose All Programs or Programs Accessories Windows Explorer Chapter 2 Installing Backup Exec 4 This step depends on the type of server Note If the server is a domain controller create a folder D RMNetwork ServerApps Symantec Backup Exec 11d If the server is not a domain controller for example a Member Server MIS DAMMS or the RM DiskBox in the RM Disk to Disk to Tape Backup Solution create a folder D RMNetwork Symantec Backup Exec 11d If you are re installing Backup Exec during a server recovery process D RMNetwork will not exist at this point Instead create a folder in the following location C Program Files Symantec temp This location is the same for all types of server 5 Browse to the contents of the CD drive and copy all of the files and folders on the CD to the newly created folder 6 When the copy has completed remove the CD 7 Double click the file Browser exe from within the newly created folder Click OK to confirm English as the installation language 8 Select Start the Backup Exec Installation to launch the installation program 9 At the Welcome screen click Next to proceed with the installation 10 Read the terms of the license agreement and if you agree select accept the terms of the license agreement then click Next 11 Accept the default Local install by clicking Next The Backup Exec Environment Check now runs This checks that the server meets the minimum ins
58. oc backup of the data and label it as such This advised strategy would require Four tapes for cyclical daily differential backups Four tapes or sets of tapes for weekend full backups Three tapes or sets of tapes for cyclical monthly backups One set of tapes as spares in case of tape failure Two or ideally more additional tapes or sets of tapes to use for long term backups after significant network changes or for archiving important data Keep at least one of your backup tapes or sets of tapes in a fire proof safe Ideally this would be one or more of your monthly backups 33 Symantec Backup Exec 11d RM Administration Guide 34 Backups made at significant times in the life of the network should be kept longer than a week Significant times would include the network as it was first set up the end of each term and before and after major changes or upgrades If you do not have an onsite fire proof safe you should devise a strategy which makes sure that you are keeping backups safe away from the site For example you might decide that keeping your weekly full backup offsite is adequate You will only lose a week s work if there is a fire at the establishment If your server has an internal tape drive and a full backup does not fit onto one tape it will be necessary to replace the tape with another tape to complete the backup or consider the use of a Tape Library or disk to disk to tape solution both of which a
59. oc backups to be indefinitely protected from overwriting accept the default Overwrite Protection period of Infinite by clicking Next Otherwise change this setting to be a suitable number of days for your requirements and then click Next Note Overwrite protected tapes can still be overwritten but Backup Exec will always prompt for confirmation first 40 Accept the default Append period of Infinite by clicking Next and then click Next at the Summary window 41 At the Completing the Media Set Wizard window ensure that the box to Add or edit another media set is clear not ticked and then click Finish 42 Click Close 19 Symantec Backup Exec 11d RM Administration Guide 20 43 To ensure your first backup jobs run to tape without prompting you for confirmation of overwrites click Tools Options In the Settings section choose Media Management and ensure the box to Prompt before overwriting imported media is clear not ticked Do not click OK yet 44 To prevent Backup Exec marking a job as failed when a user has merely failed to close their mail client in the Job Defaults section choose Backup In the Open file backup when Advanced Open File Option is not used section choose Never Do not click OK yet 45 To prevent Backup Exec s catalog files filling up the C drive in the Settings section choose Catalog change Catalog drive to D or another drive with sufficient space and change Catalog path to Catalogs and
60. older Right click the media and choose Delete Click Yes to All to delete them from Backup Exec Run Windows Explorer browse to the BackupToDisk folder for example D BackupToDisk select the media that you just deleted and press the Shift Delete keys to delete the files The backup will now continue successfully Managing alerts Backup Exec can generate alerts for most of its activities The most common use of alerts is to notify of the successful or unsuccessful completion of a job This can include ad hoc or scheduled jobs Alerts can be viewed using the Alerts tab within Backup Exec It is also possible to configure Recipients and specify a number of methods by which alerts can be sent to these recipients To manage alerts and recipients Logon as a system administrator to the Backup Exec Media Server 2 From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers 67 Symantec Backup Exec 11d RM Administration Guide 68 3 Select the Alerts tab This will display the Active Alerts window showing all alerts not yet responded to 4 Alerts are listed with one of four icons green if attention is required red for errors yellow for warnings and blue for informational alerts 5 To read more about an alert double click the alert Clicking OK will move the alert to the alert history Clicking Close will keep it active 6 To vie
61. ollow the instructions below To install the Remote Agent 1 2 Log on to a Backup Exec Media Server as a system administrator From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers Select Tools Install Remote Agents Click Next to start the installation wizard 25 Symantec Backup Exec 11d RM Administration Guide 26 5 Right click Windows Remote Agents and select Add Remote Computer VE Symantec Backup Exec TM 11d for Windows Servers 5 x Symantec Backup Exec Remote Installation Install agents to remote computers Ai Right click a selection in the Remote Computers list to display a menu for remote installation actions For help click More Information gt Remote Install Remote Computers Features Windows Remote Ag ge NetWare Remote Ag Support Web Site View ReadMe More Information Back Next Cancel 6 Inthe Selection window expand Microsoft Windows Network expand the relevant domain or workgroup select the server to install the Remote Agent to and then click Next When you have more than one Remote Server after clicking the first one to select it hold down the Ctrl key and click any additional servers 7 Atthe Remote Computer Login Credentials window type the username BackupExec and the password select the relevant domain from the drop down list then click OK 8 This step depends
62. on your process m lf you are upgrading Backup Exec a Remote Agent for Windows Systems message is displayed Click Yes to continue m f you are installing to a Windows 2003 server you may be presented with a message stating that the Backup Exec Remote Agent for Windows Servers will be added to the Windows Firewall exception list Click OK Chapter 2 Installing Backup Exec 9 Under the Features heading select the option Remote Agent for Windows Systems and then the option This feature will be installed on server name s hard drive At the Publish Remote Agent Information window click Next gt Remote Install ir Symantec Backup Exec TM 11d for Windows Servers Symantec Backup Exec Remote Installation Install agents to remote computers i i Right click a selection in the Remote Computers list to display a menu for remote installation actions For help click More Information Remote Computers Features Windows Remote Agents v Remote Agent for Windows Systems g NPS SR 001 EG S will b 5 SR 00 EE 2 Netware Remote Agents This Feature will not be available Enables protection of remote Windows servers and workstations Drive C Required 0 MB Available 5846 MB More Information Back Next Cancel 10 At the Ready to install the Program window click Install to start the remote installation process Up to five Remote Servers will be installed simultaneously Any above five
63. oosing to run the job immediately choose to create a schedule for this task by selecting Frequency Schedule The scheduling options allow you to specify with great flexibility when your jobs should be run For example you can specify that jobs be run at a particular one off time a regularly repeating interval and specific days of the week or month You can also choose periods to exclude jobs from running For more information on this subject refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader Managing media Backup Exec includes advanced functionality for viewing and managing your backup media To manage your media 1 Log on as a system administrator to the Backup Exec Media Server 2 From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers Chapter 4 Managing Backup Exec 3 Select the Media tab The following views can be used to manage your media All Media View all media that has been used or imported to the server The other views listed below will show only a subset of all media and may be more useful for media management purposes Media Sets Imported Media are those inserted into the server that contain recognisable data but are not members of existing Backup Exec Media Sets see below If the
64. ou can install the Remote Administrator to as many additional servers and workstations as you wish To install the Remote Administrator 1 Log on as a system administrator to the server or workstation on which you wish to install the Backup Exec Remote Administrator 2 Insert the Symantec Backup Exec 11d for Windows Servers CD select English as the language and then click OK When the installation CD browser has launched select Installation Start Backup Exec Installation 3 Click Next to proceed with the installation 4 Read the terms of the license agreement and if you agree select accept the terms of the license agreement and then click Next 5 Select Local Install and nstall Remote Administration Console only and then click Next Chapter 2 Installing Backup Exec 6 Click Next to accept the destination directory for the Backup Exec program files 7 Click Install to start the installation process 8 The installation process will take a number of minutes to complete When it is complete at the Install Wizard Complete window clear all of the boxes ensure no boxes are ticked and then click Finish 9 Exit the original CD browser window and restart the workstation or server that you have just installed to 10 The procedures listed in the Managing Backup Exec chapter of this Guide can now be completed remotely as well as locally To administer a server remotely where the Guide prompts you to log onto a Backup
65. pes to give the jobs the best possible chance of completion Your management of your Master Backup Job Log should help you determine which tapes to insert on which day For example on Friday morning your Master Log will show you that it is Friday Week 3 today and that the tapes used a month ago on Friday Week 3 were RMS Tape007 and RMS Tape013 You will therefore make sure that these two tapes are loaded into your Autoloader as they are now available for re use Backup Exec will have them tagged as overwritable as their retention time will have passed The remaining slots in your Autoloader will be filled with freely overwritable tapes ready in the event that your backup takes more than the two tapes you are expecting By reading the Backup Exec backup log it is easy to determine which tape s have been used allowing you to record this information remove the relevant tapes for off site storage and replace with ones to be overwritten To read the backup log m Each morning you should read the Backup Exec backup log for each job and record the information from it on your Master Backup Job Log make copies of the one at the end of this Guide before removing the tape s used during the night and inserting tape s for the next backup Chapter 4 Managing Backup Exec m Toread the log double click a backup job that is listed in the lower half of the Job Monitor window The summary at the top of the log will include a list of the media used I
66. r Autoloader you should see one Robotic Library and one Library Drive if you have an internal tape drive you should see one Stand alone Tape Drive Click Next Chapter 2 Installing Backup Exec 6 At the Create and Configure Backup Devices window to check your Tape Library is configured correctly choose Configure Robotic Library Drives and then click Next If you only have an internal tape drive click Cancel and go to step 19 7 Atthe Configure Library Drives window check that your tape drive is shown under the library and not as a Stand alone Drive If necessary make any corrections by dragging and dropping the drive in the window Click Next when complete Device Configuration Wizard Configure Library Drives You can configure which drives each library contains E G Robotic Libraries ERC SONY 1 Ca SONY 2 Port 3 Bus 0 Target ID 3 Lun 0 If you need to make changes drag a drive to its proper location Make sure the drives in robotic libraries are ordered according to their drive element address If a robotic library contains an xunknown device gt drag the proper drive to that position lt Back Cancel Help m f you have the RM Disk to Disk to Tape Backup Solution go to step 8 to configure the backup to disk folder If not go to step 18 8 Select tick Create another backup to disk folder and click Finish Click Next and Next again Select Create a new backup to disk folder and click
67. rams Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers 3 Select Tools Options then from the Job Defaults list select Microsoft Exchange 4 Inthe Restore pane type c exchlogs as the Temporary location for log and patch files 5 Select tick the option Automatically recreate user accounts and mailboxes This option means that if a mailbox is restored for a user that no longer exists their account will be recreated You will be prompted to provide a password This will be used as the account password for any recreated eist oe IJ Microsoft Exchange Device and Media Backup Priority and Availability Infomation Store backup method GE Ful Database amp Logs flush committed logs E Mode SEa J Enable the restore of individual mail messages and folders from Information Store backups Test Run Exchange 2000 and Exchange 2003 only incremental backups supported with policy based jobs only Pre Post Commands GER i WE TC Enable Jegacy mailbox support not recommended use information store instead Advanced Open File Mailbox backup method Advanced Disk based Bac pm a Microsoft SOL Microsoft Exchange Please enter and confirm your password Microsoft SharePoint Microsoft Active Directoy Password It Lotus Domino Oracle Bonfim DB2 DBA initiated Job Settings NetWare SMS Linux Unix and Macintost NDMP Schedule Microsoft Exchange 2000 and Microsoft Exchan
68. re available from RM For long term archives make sure you keep a record of the following site related details These details will be needed if the server needs to be rebuilt from a tape backup for example if a hard disk fails or the operating system becomes corrupt The details can be recorded in the table listed in the RM Server Recovery CD release note or on your Master Backup Job Log make copies of the one at the end of this Guide Keep these details with the tape s in a safe place Your establishment s domain name and the name s of the server s From the server right click My Computer select Properties and then select the Network Identification tab Make a note of the Domain name and the Full computer name m The server disk configuration From the server right click My Computer select Manage Storage Disk Management Make a note of the physical drives and volume information that is displayed in particular each drive letter and corresponding drive capacity m The Service Pack level From the server right click My Computer From the General tab make a note of the Service Pack number listed under System and also the Windows operating system version Chapter 3 Implementing a Backup Strategy Note Should you need to restore a tape you will need the system administrator s username and password that were in use when the backup was made These should also be kept in a safe place While it may be possible to restore d
69. rom a previous version of Backup Exec an Upgrade summary window is displayed Click Next to continue Note Some network configurations will not allow unsigned drivers to be installed and you will be presented with an error stating that the Symantec drivers were not successfully installed Hardware Installation x The software you are installing for this hardware has not passed Windows Logo testing to verify its compatibility with this version of Windows Tell me why this testing is important This hardware will not be installed Contact your system administrator In these instances the Windows Manufacturer s drivers will be used 22 At the Install Wizard Complete window ensure the tick boxes are clear not ticked and then click Finish to complete the installation 23 Click Exit to close the Browser window 24 If you have not been prompted to restart the server restart it now m If you are upgrading from a previous version of Backup Exec when the server has restarted start Backup Exec and check that all your jobs still exist and that the settings have not changed 15 Symantec Backup Exec 11d RM Administration Guide Note If you receive error messages during the installation process restart your server and repeat this process from step 6 25 After installing Backup Exec there will be some Backup Exec hotfixes that you need to apply These hotfixes should be applied at this point as this will ensure
70. rosoft SQL and select tick the box to Point in time log restore Then choose the date and time to restore up until Restore Job Properties p Microsoft SQL EE Properties Source Selections Leave database operational No additional transaction logs can be restored r Recovery completion state eo Bess C Leave database nonoperational but able to restore additional transaction logs Destination Leave database read only and able to restore additional transaction logs File Redirection z Microsoft SQL Redirection IT Take existing target database offline SQL 2000 Microsoft Exchange Redite I Replace databases or filegroups Microsoft SharePoint Redire Automate master database restore Settings Consistency check after restore General Ful check including indexes z d e DEE Full check including indexes Pre Post Commands Microsoft SQL Altemate drive for restoring database files C Y Microsoft Exchange Restore to altemate drive Microsoft SharePoint Only when original drive does not exist Lotus Domino CE AN S S NetWare SMS ven when original drive does exist Network and Firewall I Restore all database files to the target instance s data location Linux Unix Notification e Frequency 20 05 2005 08 4300 Schedule Se ion IESSE SaL 2000 mm 5 Guide Me 7 Ensure that the media containing the files to be restored is inserted in t
71. s and each drive capacity in case of system failure Ensure disk capacities are up to date When the sheet is complete store it in a safe place Site name Domain name Server name s OS version amp Service Pack C drive D drive F drive G drive H drive Date Tape s used Date Tape s used
72. s displayed informing you that you must have a serial number for each option that you wish to continue using after upgrading Read the message and then click OK 13 You need to refer to the license key s These are found by entering details from the license supplied with the Backup Exec software onto the Web site www symantec com certificate Add all of your relevant Backup Exec license keys by typing in the number and clicking Add for each serial number in turn When you have added all relevant serial numbers click Next Note If the license key s are unavailable you can continue without entering them and Backup Exec will be installed in evaluation mode You can add in your license keys at any time before the 60 day evaluation period expires Chapter 2 Installing Backup Exec 14 At the Symantec Backup Exec Features window if you do not have a Tape Library or Autoloader deselect the option Enable Robotic Library Support To do this select the disk icon next to the option and from the drop down list select the cross icon as illustrated below If any of the license keys you entered in the previous step included any optional Agents for example the Agent for Microsoft Exchange Server or the Agent for Microsoft SQL Server those options will be automatically selected in the list for installation 4 Symantec Backup Exec TM 11d for Windows Servers d ll Symantec Backup Exec Features Review Features to be installed on NPS NA
73. se contain backup data usable by Backup Exec they will be filed in the Backup Exec and Windows NT Backup Media container These backups would include those created by Backup Exec under the Imported Media container or native Windows Backup including RM Server Backup Retired Media are tapes that have been retired from active use but can be manually filed under this category for historical reference Scratch Media are those tapes that are ready to be recycled Any media assigned to Scratch Media can be used for backups irrespective of what was previously stored on the tape The remaining Media Sets for example Weekly Full Backups or Daily Differential Backups are user defined containers for managing your backup media A number of Media Sets should have been created during the commissioning of Backup Exec for your network Each Media Set has two significant attributes Overwrite Protection period and Append period These can be viewed by selecting the Media Sets container and looking at the Properties pane in the lower half of the window The Overwrite Protection period specifies an amount of time that must pass before a backup can be overwritten The Append period specifies the amount of time after initial backup that a tape can be appended to These values have been pre set for the sample Media Sets created during your Backup Exec installation Media Location Media can be viewed by Online or Offline status by selecting the appropriate con
74. t at the Summary window 25 At the Completing the Media Set Wizard window select tick Add or edit another media set after clicking Finish and then click Finish 26 Select the default of Create a new media set by clicking Next 27 Type the name Monthly Full Backups and then click Next 28 Set an Overwrite Protection period by selecting the period Weeks from the drop down list typing a value of 4 and then clicking Next Chapter 2 Installing Backup Exec 29 Accept the default Append period of Infinite by clicking Next and then click Next at the Summary window 30 At the Completing the Media Set Wizard window select tick Add or edit another media set and then click Finish 31 Select the default of Create a new media set by clicking Next 32 Type the name Daily Differential Backups and then click Next 33 Set an Overwrite Protection period by selecting the period Days from the drop down list typing a value of 2 and then clicking Next 34 Accept the default Append period of Infinite by clicking Next and then click Next at the Summary window 35 At the Completing the Media Set Wizard window select tick Add or edit another media set and then click Finish 36 Choose Edit an existing media set and then click Next 37 From the drop down list select Keep Data Indefinitely Do Not Allow Overwrite and then click Next 38 Change the name of this media set to Ad Hoc Backups and then click Next 39 H you wish ad h
75. tainer within Media Location Additional Media Locations can be configured to ease management of offline media For example if you maintain tapes in two or more physical locations new media Vaults can be created so that you can record which of these areas your physical tapes are located in when offline 61 Symantec Backup Exec 11d RM Administration Guide 62 Tape Management If you have a single tape drive You will use one tape per day changing it daily Label your tapes Monday Week 1 Tuesday Week 1 Wednesday Week 7 and so on Typically you would have Monday to Thursday weeks 1 amp 2 alternating each week then four Friday tapes plus tapes for Month End and Term End backups This allows point in time backups to be retained for historical purposes If you have a tape library or an autoloader When several tapes are loaded in a Tape Library it may sometimes not be obvious which ones are going to be used for a particular backup Therefore we recommend simply labelling the tapes xxx Tape001 xxx Tape002 etc where xxx is your three letter school code Ensure you keep your Master Backup Job Log up to date by reading the backup job log s each day and recording which tape s were used make copies of the Master Log at the end of this Guide The Media Sets and their associated Retention Policies in Backup Exec will ensure that tapes are protected adequately You should ensure that the Autoloader is always fully populated with ta
76. tallation requirements for Backup Exec When the check is complete a summary of the tests performed is displayed A successful check is denoted by a green tick whereas a failure is denoted by a red cross Scroll down the list to review the results of the checks performed If any checks are reported to have failed carefully review the message s and resolve the issue s before attempting to install Backup Exec again 11 Symantec Backup Exec 11d RM Administration Guide 12 Possible warnings you may see m A warning relating to older versions of SQL Server with the instances possibly including RMAUDPRNCREDITS and BKUPEXEC This message can be safely ignored as none of these instances will be used by Backup Exec 11d Backup Exec 11d will automatically install SQL Server 2005 Express Edition for its own use m A warning referring to a known conflict with Symantec Antivirus 9 This message can be safely ignored as it only affects the Backup Exec Continuous Data Protection Server Option for Backup Exec m A warning that you have no anti virus software installed This is not a problem in terms of completing the installation of the RM Disk to Disk Tape Backup Solution but we recommend you install appropriate anti virus protection as soon as possible after you complete the installation 12 Click Next to continue with the installation of Backup Exec Note If you are upgrading from a previous version of Backup Exec a message i
77. that all Remote Agents installed will be the updated versions The list of hotfixes from Symantec changes frequently so cannot be produced here Starting Backup Exec on a Media Server for the First Time 16 This section covers the initial configuration of a Backup Exec Media Server on your network The first time you run Backup Exec the First Time Startup window will open This helps you to set up the important features of Backup Exec including media sets overwrite protection settings devices and logon accounts The following steps should be completed at each server that you install Backup Exec to as a Media Server To start up and configure Backup Exec 1 Log on to the Backup Exec Media Server as a system administrator 2 From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers This will launch the Getting Started with Backup Exec window Note If you are upgrading from a previous version of Backup Exec your existing settings are preserved Close the Getting Started with Backup Exec window However you may wish to read the rest of this section to ensure that media sets and devices are still optimally configured 3 Scroll down to Step 2 Configure Devices and click the link 4 At the Device Configuration Wizard window to start the wizard click Next 5 Check that the devices listed match those in your server For example if you have a Tape Library o
78. to test and then click Test Run m Click Run Now to run the test immediately For further information on running Backups backing up Exchange Servers and backing up SQL Server refer to Symantec s Administrator s Guide which can be accessed by running the Backup Exec CD selecting Documentation and then View Administrator s Guide it requires Adobe Acrobat Reader Restoring files and folders This section covers how to perform simple restores of files or folders using Backup Exec For information about performing a Disaster Recovery using Backup Exec turn to Disaster Recovery on page 60 Chapter 4 Managing Backup Exec To perform a restore 1 Log on as a system administrator to the Backup Exec Media Server from which you wish to restore your files 2 From the Start menu choose All Programs or Programs Symantec Backup Exec for Windows Servers Backup Exec 11d for Windows Servers 3 Select the Restore tab If you do not see the Restore Job Properties window ensure the box to Always launch the restore wizard is clear not ticked and click Next 4 Backup Exec provides two views of how to restore your files by resource to be restored or by available backup media We recommend that you use the default Resource method as this is easier to use 5 In the Selection window expand the tree view for the server you wish to restore files or folders to then select the items to restore If multiple backups exist for the sam
79. up iol x Job templates Template p a DE TENE o temploterule Properties Monthly Weekly f You can create a rule that affects when the job created by a template will run The criteria for when a job should run is contained within the rule and may depend on another job template Template rule Rules to handle conflicting job start time If start times conflict lt Template A gt supe If start times conflict lt Template A gt will Rules to link jobs together After lt Template A gt starts also start lt Template B gt After lt Template A gt completes start lt Template B gt If lt Template A gt successfully completes start lt Template B gt If lt Template A gt fails start lt Template B gt Rules to limit when jobs run lt Template A gt must complete at least once before any other templates will be allowed to start Run lt Template A gt only once ll New Ter les lt Template B and upon completion starts Template B gt r Template ru New Pi OK Cancel Help 46 From the Template A list choose Monthly Full Backup 47 From the Template B list choose Weekly Full Backup 48 Click OK to save the rule 49 Click OK to save the policy Create Duplicate Job Templates for a disk to disk to tape solution Note This section is only applicable if you have a disk to disk to tape solution such as the RM Disk to Disk to Tape Backup Sol
80. up Exec Remote Agent service is running on the Remote Server For the RM Disk to Disk to Tape Backup Solution only select C drive D Catalogs ensure that no other folders on D drive are selected System State and Shadow Copy Components for the RM DiskBox Name the Selection List DiskBox C drive only 49 Symantec Backup Exec 11d RM Administration Guide 7 For data backups choose only the data you wish to be backed up To run a full server backup required for Server Recovery this selection should include the following For a typical Windows 2003 server under ServerName Local Selections select all fixed drives C D F G and H System State and Shadow Copy Components For a typical Windows 2000 server under ServerName Local Selections select all fixed drives C D F and G and System State Important It is essential that you back up the System State and Shadow Note Copy Components for a Windows 2003 server Without this it will not be possible to recover your server in the event of serious failure If your server is running Microsoft Exchange Server and you have installed the Backup Exec Exchange Server option select the additional option Microsoft Information Store Do not back up drive M Do not back up the Microsoft Exchange Mailboxes or Public Folders as Backup Exec 11d has a feature that enables Mailbox Folder and message restore from the Microsoft Information Store backup If your server is runni
81. ution If not turn to Link Selection Lists to Policy to create Jobs on page 45 1 Right click the Default RM Backup Strategy policy and choose Properties 2 Click New Template Choose Duplicate Backup Sets Template and click OK 3 Select tick the Weekly Full Backup template 4 From the left hand pane select Destination Device and Media 43 Symantec Backup Exec 11d RM Administration Guide 44 5 From the Device list select the Tape Library or Autoloader for example LIB 81 Tape Library 6 From the Media Set select Weekly Full Backups 7 Ensure that When this job begins is set to Append to media overwrite if no appendable media is available 8 From the left hand pane select Settings General and type Weekly Full Backup Duplicate into Template Name and Backup Set Description 9 Change Preferred source device to Backup to Disk Folder 10 From the left hand pane select Frequency Schedule Choose Run only according to the rules for this template 11 Click OK The new template is added to the list and a new rule is automatically added to the policy 12 Click OK 13 Right click the Default RM Backup Strategy policy and choose Properties 14 Click Import Template Select tick Weekly Full Backup Duplicate and then click OK 15 Click Edit Template 16 Select tick the Monthly Full Backup template 17 From the left hand pane select Destination Device and Media 18 From the Media Set se
82. w historical alerts select View Alert History 7 To delete alerts from the Alert History right click the chosen alert s and select Delete To generate email notifications assuming access to an SMTP server Note If you do not have LAN access to an SMTP server SMTP alerts cannot be configured 1 Ensure you are in Active Alerts view by selecting Alerts and then selecting the Active Alerts tab 2 Inthe left hand pane select Notification Tasks Configure email and pagers Chapter 4 Managing Backup Exec 3 Select the SMTP Configuration tab and select tick the Enable box Notification Configuration Properties VIM Configuration Pager Configuration SMTP Configuration MAPI Configuration IV Enable MTP server specified here also works as outgoing server or sending Text Message SMS to a cell phone SMTP mail server SMTP port E yourisp net 25 Sender name Administrator Sender email address dministrator myschool area sch uk J Enable SMIP Authentication SMTP server Jogin p rd Confirm password Cancel Appy Hep 4 Type the IP address or hostname of your SMTP server into the SMTP mail server box This should be a LAN based SMTP server such as Microsoft Exchange Server or RM EasyMail Server or your ISP may make an SMTP server available for you to send messages for example smtp bt com 5 Choose an email address that notifications should appear to be sent from and type
83. ways been changed since the required as less total required for a full restore last Full backup so if a data is backed up the Full tape and the most file has not changed up to date Differential since the last full backup Backups run faster tape it will not be backed up than Full as only files HM Ss recommended changed since the last Disaster Recovery will take backup strategy is to Full backup are longer due to having to take a Full backup one included restore from multiple day per week and tapes Differential backups on all other days Incremental Copies all files that have Fewer tapes are Multiple tapes are always been changed since the required as less total required for a full restore last Full or Incremental data is backed up the Full tape and every backup A common Incremental backup taken backup strategy would Backups run faster since the Full tape be to take a Full backup than Full or Differential one day per week and as only files changed Disaster Recovery will take Incremental backups on since the last backup longer than all other all other days need to be included methods due to having to restore from Full plus every Incremental tape Copy Copies all files Copy backups are irrespective of when they were last used or backed up It differs from a Full backup in that Differential and Incremental backups ignore Copy backups useful for performing ad hoc backups that do not interfere with more
84. will automatically follow on as each of the first five finishes 11 The remote installation should complete within a few minutes When prompted click Next to continue and finally Finish to exit the wizard If the installation fails for any reason perform steps 1 to 3 below To set up the Backup Exec Remote Agent in silent mode 1 At the Remote Server log on as a system administrator 2 From the Start menu choose Run Type cmd and click OK 27 Symantec Backup Exec 11d RM Administration Guide 3 At the command prompt CH type c VxPushRA setup exe RANT32 s boot and press the Enter key This sets up the Backup Exec Remote Agent in silent mode The server will restart automatically when it is finished Installing the Remote Administrator 28 Important If you are upgrading the Remote Administrator then you must first uninstall any previous Backup Exec Remote Administrator installations using Add Remove Programs in the Control Panel before proceeding with this section The Backup Exec Remote Administrator allows you to administer a Backup Exec Media Server from a remote Windows server or workstation that does not have Backup Exec installed If you would like to remotely administer Backup Exec follow the instructions below on the relevant server or workstation Note You do not need a Backup Exec license to install the Remote Administrator just licenses for the Media Server s that you administer This means that y
85. you are upgrading from a previous version of Backup Exec Disabling Existing RM Backup Jobs This is not applicable if you are upgrading from a previous version of Backup Exec Installing Upgrading or Re installing Backup Exec to a Media Server Starting Backup Exec on a Media Server for the First Time This is not applicable if you are upgrading from a previous version of Backup Exec Installing Backup Exec Agents on a Media Server Configuring the Exchange Server Agent Configuring the SQL Server Agent Installing or Upgrading Remote Agent to a Remote Server Installing the Remote Administrator Symantec Backup Exec 11d RM Administration Guide Server Requirements Before you install Backup Exec including any Remote Agents ensure that the servers on which you intend to install it meet the minimum specifications outlined below m Internet Explorer 6 is installed on your network Community Connect 3 or RM Smart Tools 3 Service Release 6 is installed on your network m Your servers have at least 1GB of free disk space on drive C Preparing for Backup Exec Installation Note This section is not applicable if you are upgrading from a previous version of Backup Exec Turn to Installing Upgrading or Re installing Backup Exec to a Media Server on page 10 Backup Exec needs to be configured to run its services using a dedicated user account The following steps must be completed before installing Backup Exec only o

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