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1. 1375 The white balance of PIP may appear pink in the RF or Video mode In video 4 YUV the white balance may be green Solution If the customer should complain of this symptom the following adjustments will be needed Model Serial number range where adjustment may be needed KV 27FS16 8019034 through 8029604 KV 27FV16 8006336 through 8033309 KV 32FS16 8006997 through 8013880 PIP W B Adjustment Set PIP ON and display the RF no signal Snow Noise in PIP picture 2 Set Main Picture to Video4 Y Pb Pr input with out signal Black Picture 3 In the Service Mode alternately select the PVP1 and PUP1 and adjust the white balance with the remotes 3 or 6 button 4 Set Main Picture to Video1 without signal Black Picture a In the Service Mode alternately select the PVP3 and PUP3 and adjust the white balance with the remotes 3 or 6 button O Tune to any TV channel that s in color for Main Picture 7 In the Service Mode alternately select the PVP2 and PUP2 and adjust the white balance with the remotes 3 or 6 button Reference TV2000 14 PRINTED IN USA SONY Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 CONFIDENTIAL Service Bulletin TV Products Model FDL 250T No 509 Subject UHF Red Bar Display Bent Date November 27 2000 Sym
2. 118X CRT X Ray label may not come with a replacement CRT Solution When replacing the CRT if the X Ray label is not on the replacement CRT then the label below must be ordered and mounted on the replacement CRT See figures 1 and 2 For label and mounting locations Model Description Part Number KV 36FS12 X Ray Label 4 084 582 1141 KV 36FS13 X Ray Label 4 084 582 1141 KV 36FS16 X Ray Label 4 084 582 1141 KV 36FS17 X Ray Label 4 084 582 11 KV 36FS26 X Ray Label 4 084 582 1141 KV 36FV27 X Ray Label 4 084 582 1141 KV 36HS20 X Ray Label 4 084 582 01 KV 36XBR400 X Ray Label 4 084 582 01 KV 36XBR450 X Ray Label 4 084 582 01 Note In some cases this label was mounted on the inside of the rear cover The label can remain there unless the rear cabinet is replaced In that case the label should be ordered and placed on the CRT Reference J Kolb PRINTED IN USA TV Products Service Bulletin No 539 Service P N Voltage Rating Fig 2 Mount the X ray CRT label on the CRT bell SONY CONFIDENTIAL CSV 1 o SoM COM Service Bulletin A Dee ony Cee i TV Products Model KV 27FV15 KV 27FV27 KV 32FS10 KV 32FV1 No 540 KV 32FV15 KV 32FV16 KV 32FV26 KV 32XBR200 KV 32XBR250 KV 36FS10 KV 36F S12 KV 36FS13 KV 36FS16 KV 36F S17 KV 36FV1 KV 36FV15 KV 36FV16 KV 36FV26 KV 36FV27 KV 36XBR200 KV 36XBR250 Subject Part Number Correction HDT Date July 30 2001 Symptom xxxx The service Manual lists the incorrect part number
3. Degauss coil vibration during degauss operation at power on causes a buzzing or rattling noise to be heard from the cabinet This noise is beyond the normal hum that is briefly heard during the degauss operation Solution If the customer complains of this symptom install cushions around the degauss coils at the top and bottom of the set Adhesive side Cushion Step 1 Position a cushion below the top and bottom degauss coils as shown Make sure the cushions are equally centered from left to right Reference VEA TV2001 11 PRINTED IN USA TV Products Service Bulletin No 534 Step 2 Wrap the cushions around the degauss coil as shown Make sure top cushion is centered with cabinet bosses ONCE LG EEE LCN OTTO AEST A e UW m Make sure bottom cushion is centered with center rib SONY CONFIDENTIAL Sony Service Company J 1 National Technical Services Service Bulletin A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV P rod u cts Model KV 20M42 KV 20S90 No 535 Subject Potential 30MHz Interference Date May 17 2001 Symptom 1341 When the TV is on other devices may pick up interference from the TV Solution In order to improve the slight possibility of interference at 30MHz a Ferrite Core has to be added to the AC cord at the end closest to the rear cabinet See fig 1 Loop the AC cord around the Core and then snap it Model Description Part Number S
4. New Jersey 07656 TV P rod u cts Model KV 32V68 KV 35V68 No 519 Subject Whistle Sound From Speakers Date January 12 2001 Symptom 1525 With TV guide screen ON when the set is turned OFF there is a strange sound like a whistle sound from the speaker Solution If the customer should complain of the symptom above change the value of C1478 on the K Board as follows Ref Description Description Part Number Former New C1478 220uf 50v 1000uf 50v 1 126 972 11 sewer AUD O AMP K Reference M Chang PRINTED IN USA SONY CONFIDENTIAL Sony Service Company J J National Technical Services Service B u lleti n A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV P rod u cts Model KV 36FS12 KV36FS13 KV 36FS16 KV 36FS17 No 520R3 Subject Transparent Bar In Picture Date September 17 2001 Symptom 1343 With a signal applied to the S Input of Video 1 while viewing a component signal connected to the Video 4 input A transparent bar that travels across the screen can be seen Solution If the customer should complain of the symptom above please implement the following circuit change on the UY Board Add two jumpers to the UY board Use 24AWG insulated wires as follows 1 D238 Anode to R1215 ground side 2 D201 Anode to C1205 ground side Add jumper between R1215 amp Anode of D238 Board location Component side R1215 Ground side G 7 D238 Ano
5. for 1080i adjustment signal must be applied to Video 5 input Adjust points Registers accessed in the service mode Conditions Multiple Modes will require to be checked for mis convergence and geometry 1 Normal Full 2 Wide Zoom 3 Zoom 4 1080i mode Video 5 input Only IMPORTANT NOTE For each mode use the remote to enter the modes above in the order listed and check for correct geometry and convergence If adjustment is required use the Fine Adjustment Mode to correct the distortion After adjusting each mode while still in the Fine Adjust Mode write the data into memory Muting then Enter and then activate the Flash Focus button on front of set before going to the next mode e Either darken the room or shield the screen from ambient light so the Flash Focus works properly e Do not adjust sizing position or centering as it may cause mis operation of the Flash Focus circuit causing major convergence and geometry mis adjustment TV Products Service Bulletin No 531 Start with the Normal Mode this will also adjust the Full mode simultaneously Full and Normal modes share the same adjustment data Special Geometry adjustments are required in Normal mode 4 3 mode with gray bars on sides 1 Touch up top and bottom areas where the gray bars begin Adjust these areas as needed in the fine adjustment mode see Fine Mode Adjust in the Reference Section green first followed by red and blue This will ensure gray bar edges are
6. straight in 4 3 mode The inboard edges of the gray bars should be completely straight top to bottom See following illustrations p j j j j j i Close up showing the bending at top right E a i j earner i f Be y Gray bars on each side of picture 2 Change Normal mode to FULL mode and adjust all four corners to straighten out vertical lines at the sides of the screen 3 Also adjust the convergence as needed in all modes Pay special attention to center outside areas 4 While still in the Fine adjust Mode write the data into memory and then activate Flash Focus on the front of the set Check Adjust Wide Zoom Mode If the mode checks OK continue to other modes if not please adjust in Fine Mode and Write the data into memory and then activate Flash Focus on the front of the set Very Important If Wide Zoom mode needs to be adjusted and data is written into memory the set will automatically resets VSCO in category VDSP to 0 FOR ALL MODES Wide Zoom mode uses data 0 for VSCO however you must manually set the data back to 7 in ALL the other modes or else the vertical size adjustment will be incorrect Check Adjust Zoom Mode If the mode checks OK continue to other modes if not please adjust in Fine Mode and Write the data into memory and then activate Flash Focus on the front of the set Check Adjust the 1080i Mode To be able to check and adjust this mode you must either have a 1080i video signal
7. 1501 251 A Red A 1501 310 A Green A 1501 312 A Green A 1501 252 A Blue A 1501 253 A Blue A 1501 311 A Continue on next pager TV Products Service Bulletin No 522 CRT manufacturing date range between 04 01 95 through 12 20 97 CRT WTDS label code 50401NNNN through 71220NNN WTDS CRT label date code explanation Projection CRT WTDS label The date code on the CRT can be deciphered as follows 606142005 6 represent the year 06 represent the month O7MAC28 SDDP MADE IN U S A 14 represent the day 2005 is the line number 06 14 96 line number 2005 WARNING IS CRITICAL TO SAFETY AGAINST X RADIATION EMISSION DO NOT OPERATE THE UNIT WITHOUT THE DEFLECTION YOKE BEING CLOSELY INSERTED TO THE TUBE THE PICTURE TUBE Serial Number Range Of Affected Models Model S N Start S N End Date KP 41T15 9000001 9021920 4 95 1 96 KP 41T25 9000001 9012800 3 96 2 97 KP 41T35 9000001 9007075 6 97 10 97 KP 41T25 9100001 9106547 10 96 7 97 KP 41T35 9100001 9114566 8 97 1 98 KP 46C36 9000001 9009488 4 97 12 97 KP 46S15 9000001 9021400 5 95 3 96 KP 46S17 9000001 To the end 5 96 5 97 TV Products Service Bulletin No 522 Continue to next page Model S N Start S N End Date KP 46S25 9000001 9028150 3 96 1 97 KP 46V25 9000001 9008200 6 95 4 96 KP 46V35 9000001 9006950 6 96 4 97 KP 48S35 9
8. 36XBR400 No 532 Subject Hole For TV Stand Strap Missing From Rear Date April 27 2001 Cover Symptom 116B On limited production the rear cover is missing a hole for securing a TV stand strap with a screw The TV still meets the minimum standard for stability even when a strap is not used Solution If the customer complains that there is no screw hole for securing a TV stand strap follow the procedure below 1 Remove the rear cover from the TV Attempting to add the screw hole to the cover while it is attached to the TV will likely result in internal damage 2 Referring to the pictures below use a 1 8 drill bit suitable for drilling through plastic to drill a hole completely through the appropriate area of the rear cover Be sure to drill the hole straight not at an angle Drill from the outside of the cover Sets possibly affected serial number range 9068000 9081924 Not all sets in this range are missing the screw hole il li TOT TUCO COT oe TTT wen a A Drill 1 8 hole here Rear cover after 1 8 hole is drilled Reference SBRO136 PRINTED IN USA SONY CONFIDENTIAL Sony Service Company Se rvice B u lleti n National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV Products Model KV 32HS20 KV 32XBR400 KV 32XBR450 No 534 KV 36HS20 KV 36XBR400 KV 36XBR450 Subject Cabinet Buzz Or Rattle At Power On Date May 9 2001 Symptom 6143
9. 9084767 9084866 9063470 9064269 9085124 9085703 SONY CONFIDENTIAL National Technical Services Service Bulletin Park Ridge New Jersey O7656 TV Products Model KV 32FS10 KV 32FV15 KV 32FV16 No 538 KV 32FV26 KV 32XBR250 KV 36FS10 KV 36F S12 KV 36FS16 KV 36FV15 KV 36FV16 KV 36FV26 KV 36XBR250 Subject Stock Market Scroll Is loosing Horizontal Date June 7 2001 Linearity Symptom 1335 When the stock market report is scrolled across the bottom of the screen there is a point where it seems to loose horizontal linearity Checking with the crosshatch pattern the picture is OK Solution If the customer should complain of this symptom please change the components on the A Board below Schematic location S M KV 36F S12 page 44 J 15 Board location H 6 page 41 Ref Former New Part Number C553 0 39MF 250v 0 15MF 250v 1 117 661 21 0 33MF 250v C516 0 82MF 250V 1 2MF 250V 1 117 672 21 L505 68UH Choke Coil 150UH Choke Coil 1 406 978 11 Reference ECN C04538 PRINTED IN USA SONY Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 CONFIDENTIAL Service Bulletin TV Products Model KV 36FS12 KV 36FS13 KV 36FS16 No KV 36FS17 KV 36FV16 KV 36FV26 KV 36FV27 KV 36HS20 KV 36XBR400 KV 36XBR450 Subject CRT X Ray Label Date June 7 2001 Symptom
10. A 1136 110 A New version HB board A 1372 904 A with new version B board A 1136 147 A UNACCEPTABLE Old version HB board A 1372 835 A with new version B board A 1136 147 A New version HB board A 1372 904 A with old version B board A 1136 110 A Continued on next page Reference Matsuoka E mail 11 30 00 PRINTED IN USA AUTOFLAGGED YES board will be supplied as service parts you may encounter In this case the old D4502 D4504 R4508 R4510 D4501 rea ERREPA ble with new version B board 2 E fa 8 p fe Ke co T a w 4 eS of Tait ht nts me T ni h N AA T e Th ipa i HB board can be easily modified to be compatible with the new version B board as a compatibility problem if the set has the old version HB board follows Add jumper wire across C4503 C4506 C4508 As only the new version B Remove R4505 TV Products Service Bulletin No 514 Fa k s S h 7 ae a HH on i ah a ta tan z hh ns a Hy a r h h i Y a a Ty et ia i ha ha th Pig gt Naga haa w eg a i E a a aa i He Bt a T m E A ahh AE hh Ye ak Wa a i T e aG A Ma Ai Maaa diaa na Pact A Maar MM tm AB es a a e Making old version SONY CONFIDENTIAL National Technical Services Service Bulletin A Divisi fS El ics Inc Park Ridge Re eset i TV P rod u cts Model KV 20FV10 KV 24FV10 No 515R1 S
11. August 23 2001 SAYS program Symptom 818X Need to know what boards are in the SAYS program NOTE In order to qualify for the SAYS program the above models must be 1 Purchased after 5 21 01 and still under warranty 2 Sold used in the contiguous US Solution Please see the list below Model Description Functionally P N Chassis KP 43T90 A Board System control A 1299 423 A RA 3B Audio tuner YCJ P in P Comb Reg correction CR Board CRT Drive A 1331 922 A RGB driver CG Board CRT Drive A 1331 923 A RGB driver CB Board CRT Drive A 1331 924 A RGB driver G Board H V DY Drive A 1316 475 A P S HA Board Function keys A 1372 619 A Remote control receiver HB Board Video 2 input A 1372 620 A menu control key HC Board Remote control A 1372 618 A receiver S Board Sensor A 1390 933 A KP 48V90 Same as KP 43T90 except the following Board G BOARD H V DY Drive A 1316 498 A RA 3B P S KP 53V90 Same as KP 43T90 except the following Board G Board H V DY Drive A 1316 499 A RA 3B P S KP 61V90 Same as KP 43T90 except for the following Board G Board Power Supply A 1316 498 A RA 3B HV amp DY Drives Reference SM PRINTED IN USA SONY CONFIDENTIAL National Technical Services Service Bulletin A Divisi fS El ics Inc Park Ridge Re ean TV Prod ucts Model KP 48V80 KP 53V80 KP 61V80 No 547 Subject Reference Numbers Are Pointing To The Date August 23 2001 Wrong Screens Symptom 118X The
12. Flicker in picture Date August 3 2001 Symptom 1185 ABL flicker may be seen in the picture on the models above when 16 9 enhanced mode is turned on The KP 61HS20 amp KP 61HS30 were corrected before release Therefore no action is necessary on the 61 inch models Solution To correct this flicker the procedure below should be followed Model Serial number Range of units affected KP 43HT20 9700001 9703060 KP 53HS20 9700001 9701900 KP 53HS30 9700001 9703010 Procedure for Data Change on RA 6 Models 1 Access service mode during power on Press Display 5 Volume Up Power 2 Exit auto channel program Press Channel 3 Select Video 1 4 Change display mode to 16 9 Enhanced Mode using the menu A Press Menu B Use the joystick to select Setup settings C Select 16 9 Enhanced Auto D Change the setting to ON 5 Change the data for ABLT from 15 to 0 by A Press 2 7 times Reference PGA Eng PRINTED IN USA TV Products Service Bulletin No 543 B Press 4 8 times ABLT is displayed C Press 6 15 times changes data from 15 to 0 D Press mute enter Verify green WRITE turns red WRITE 6 Press 0 enter to confirm data is 0 If adjusting Sales Stock then the following steps should be included 1 Perform test reset by pressing 8 and ENTER 2 Confirm channel 6 appears in
13. Higher Last 2 digits of the top number indicate printed wiring version For example number 1 671 380 22 indicates version 22 printed wiring pattern Caution make sure you do not cut these thin patterns Minimum space 7 between patterns after Cut the printed wiring pattern as cutting is 0 5 mm indicated by the dotted line Illustration 2 SONY CONFIDENTIAL ees Service Bulletin Ba eae None TV Products Model KV 36FS10 KV 36FS12 KV 36FS16 No 524 KV 36FV15 KV 36FV16 KV 36FV26 KV 36XBR250 Subject Rear Cabinet Part Number Change A V amp RF Date February 5 2001 Labels Do Not Come With The Rear Cabinet Symptom XXXxX The rear cabinet on the models above has been changed to a generic P N The new rear cabinets do not have the A V or RF labels Solution If the rear cabinet is replaced the two labels will need to be order as well Model Rear Cabinet RF Label Terminal Label KV 36FS10 4 068 998 03 4 070 354 01 4 070 352 51 KV 36FS12 4 068 998 03 4 070 353 01 4 076 655 21 KV 36FS16 4 068 998 03 4 070 353 01 4 076 655 21 KV 36FV15 4 068 998 03 4 070 353 01 4 070 352 31 KV 36FV16 4 068 998 03 4 070 353 01 4 076 655 21 KV 36FV26 4 068 998 03 4 070 353 01 4 076 655 21 KV 36XBR250 4 068 998 03 4 070 353 01 4 070 352 41 Reference J Gwinn PRINTED IN USA SONY CONFIDENTIAL National Technical Servioa Service Bulletin A Divisi fS El ics Inc Park Ridge Ncw
14. In Production Picture From VIDEO 2 Input Will Be Too Bright Or Too Dark If Old Version Is Connected To New Version Symptom F325 There are 2 versions of B board and 2 versions of HB board After replacing the B board or the HB board the picture displayed from a source connected to the VIDEO 2 input will be too bright or too dark if the board that was installed in the set is not the same version as the board that was removed from the set An old version HB board connected to a new version B board will result in the VIDEO 2 picture being too dark A new version HB board connected to an old version B board will result in the VIDEO 2 picture being too bright As of the date this bulletin was issued both versions of the HB board are available as service parts under their own unique part numbers However only the new version B board is being stocked as a service part The approximate serial number breakpoints between old and new versions is as follows KV 32XBR400 old version up to 8009113 KV 36XBR400 old version up to 9017765 Solution Make sure that the following compatibility is followed when replacing either the B board or the HB board IMPORTANT Refer to the silk screened part number on the boards to determine the version Do not rely on the part number that is stamped on the board The silk screened part number may not agree with the stamped number ACCEPTABLE Old version HB board A 1372 835 A with old version B board
15. Joey ove TV P rod u cts Model KP 53HS10 KP 61HS10 No 526 Subject Banding Symptom Date March 7 2001 With Progressive Scan input on Video 5 Symptom 133X During certain scenes of certain DVD movies titles with progressive scan DVD players A slight horizontal banding maybe noticed on the following edge of a moving image Cause Sandcastle clamp pulse overlaps video signal causing clamping errors Three thin horizontal lines and one thick one at the bottom before the lower part of the black bar of the letterboxed imaged This scene occurs during the first second or two of chapter 6 of Star Trek 2 Solution If the customer should complain of this symptom please incorporate the following Service Data change 1 Change in the Service Mode PWM1 from 0 to 42 2 Confirm Flash Focus operation in the Service Mode Ref Former Setting New Setting PWM1 0 42 Reference SBR9928 PRINTED IN USA SONY CONFIDENTIAL S Service C 1 1 eona Technleal enie Service Bulletin ivisi fS El ics Inc Park Ridge New Jersey 7656 TV Products Model KP 41T15 KP 46S15 KP 53S15 No 527 Subject Supplement 2 CRT part numbers are incorrect Date March 16 2001 Symptom 1185 The part numbers given in Supplement 2 for the CRT s are incorrect Solution Please see the table below for the correct CRT part numbers SUPPLEMENT 2 SUBJECT ADD OF PART No F Indicates changed portion ae me supplemen
16. R651 RESISTOR 33 OHM 5 3 WATT 1 215 908 00 a HEATSINK FOR IC651 REUSE FROM ORIGINAL BOARD SCREW W WASHERS REUSE FROM ORIGINAL BOARD e HEATSINK COMPOUND OBTAIN LOCALLY Procedure 1 for printed wiring versions 1 671 380 21 and lower 1 Install the heatsink for 1C651 Apply heatsink compound to the heatsink 2 Install IC651 and R651 then install board in set and check for normal operation Procedure 2 for printed wiring versions 1 671 380 22 and higher 1 Refer to illustration 2 on the last page Very carefully use a razor knife to cut the printed wiring pattern as shown in the drawing Make sure there is at least 0 5 mm space between the patterns after they are cut 2 Measure the resistance between pins 4 and 5 of connector CN642 to make sure the pattern was cut completely The resistance should initially be about 3 megohms rising to infinity ohms A low resistance or 0 ohms indicates that the pattern was not completely cut Continued on next page Reference VEA Engineering PRINTED IN USA AUTOFLAGGED YES TV Products Service Bulletin No 523 3 Install the heatsink for C651 Apply heatsink compound to the heatsink 4 Install IC651 and R651 then install board in set and check for normal operation Holes for mounting R651 Holes for mounting IC651 Illustration 1 Continued on next page TV Products Service Bulletin No 523 G board With Printed wiring Pattern Version 22 And
17. dealer Please Circle the Mode you selected to leave the set in Standard Vivid Also confirm that the Dynamic Picture Function is ON in the Video Icon Menu SUPPORT DOCUMENTATION SECTION KP 57 65 XBR10W PICTURE QUALITY QUESTIONNAIRE SERVICE MANUAL INFORMATION e Method of setting the Service Adjustment Mode Writing new data into memory Memory confirmation Method Adjustment buttons on the remote Fine Adjustment Mode for Green Red and Blue Convergence and Geometry Auto Registration Error Code list TV Products Service Bulletin No 531 Method of setting the Service Adjustment Mode SERVICE MODE PROCEDURE l Standby mode Power off 2 DISPLAY G VOL EV POWER on the Remote Commander Press each button within a second SERVICE MODE ADJUSTMENT Category Adjustment item DATA SERVICE VDSP VPOS 031 0000 0 000000 00 Sub category SCREEN DISPLAY 3 The screen displays the item being adjusted 4 The category is reached by using the remote buttons 2 and 5 5 The Adjustment item is selected using remote buttons 1 and 4 6 The Data is changed using remote buttons 3 and 6 Using the remote 2 or 5 button you will search through the category shown in the chart below The acronyms above are the titles of the different adjustment categories See the Service Mode charts for the definition of the various categories Example VDSP Vertical Deflection Signal Processor 1 If you want to re
18. for Ref T501 the Horizontal Drive Transformer HDT Solution Please correct the part number in your Service Manual as listed below Chassis affected AA 2H AA 2W AA 2U Ref Incorrect P N Correct P N T501 1 437 195 11 1 437 195 31 Reference PJA Eng PRINTED IN USA SONY CONFIDENTIAL National Technical Services Service Bulletin Park Ridge Now Jersey 07656 TV Products Model KV 32XBR400 KV 36XBR400 No 541 Subject New Bezel Is Available For Easier Speaker Grill Date July 6 2001 Replacement Symptom 1161 The corner of the speaker grills may peel away from the front cabinet assembly To date the only methods for replacement of the grills were to use a hot air gun to slowly and gently remove the grills or to replace the beznet assembly which requires removal of the CRT Solution If the customer complains about the speaker grill peeling away the bezel portion of the beznet assembly including speaker grills is now available as a separate part that can be replaced without removing the CRT REF DESCRIPTION PART NUMBER La BEZEL KV 32XBR400 A 1017 297 A Ee BEZEL KV 36XBR400 A 1017 298 A Front cabinet Bezel with speaker grills Reference ECN KVC04981 PRINTED IN USA SONY CONFIDENTIAL National Technical Services Service Bulletin A Division of Sony Electronics Inc Park Ridge New Jersey 07656 i TV P rod u cts Model KP 43HT20 KP 53HS20 KP 53HS30 No 543 Subject ABL
19. snow signal 3 Turn set off by power button not by pulling AC cord from socket 4 Repackage the set SONY CONFIDENTIAL m i Roe wc cee Service Bulletin Bae Blas Mou icc 7 cree TV Products Model KD 34XBR2 KDP 57XBR2 KDP 65XBR2 No 544 Subject Remote control decimal point button does not Date August 20 2001 work with Sony combination DSS DTV receiver like SAT HD100 Symptom 1150 The customer complains that the decimal point button on the remote control supplied with the set has no effect when using the remote control to direct tune a channel on a Sony combination DSS DTV receiver like the SAT HD100 Solution If the customer complains of this symptom replace the remote control with a special one that has been programmed with the DSS DTV receiver decimal point function You must order part number T 998 608 01 The special remote controls are physically identical to the standard remote controls DESCRIPTION PART NUMBER DESCRIPTION PART NUMBER STANDARD 1 476 689 11 SPECIAL RM T 998 608 01 RM Y185 Y185 REMOTE REMOTE CONTROL CONTROL Reference PRINTED IN USA CONFIDENTIAL Service Bulletin TV Products SONY Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 Model KP 43T90 KP 48V90 KP 53V90 KP 61V90 No 545 Subject Essential boards used by the models in the Date
20. the left side window If the customer complains of this symptom replace the B board B boards received from WRPC AS for service have already had the resistor changes shown below In the event that B boards are out of stock in WRPC AS the set s original board can be updated by making the resistor changes shown below Solution Hae DESCRIPTION PARTNUMBER DESCRIPTION PART NUMBER B COMPLETE A 1136 110 A B COMPLETE A 1136 110 A PC BOARD PC BOARD SAME AS UPDATED FOR ORGINAL PART SERVICE NUMBER R3869 RESISTOR 1 218 694 11 RESISTOR 1 218 719 11 R3870 1 2K 1 16W 13K 1 16W R3871 CHIP CHIP R3477 RESISTOR 220 1 218 676 11 RESISTOR 1 218 701 11 R3483 OHM 1 16W 2 4K 1 16W R3493 CHIP CHIP These parts are only required if the B board is out of stock in WRPC AS and you need to update the set s original B board See the next page for the part mounting locations Reference ECN KVC04309 PRINTED IN USA TV Products Service Bulletin No 503 KV 32XBR400 36XBR400 ee B board side B ae i i 7 a ome err F a z er p a od amg SONY CONFIDENTIAL Sony Service Company Service Bu leti n National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV P rod u cts Model KP 53HS10 KP 61HS10 No 504 Subject Audio Dropout Distortion Under Low AC Date September 21 2000 Conditions Symptom 2511 Audio mutes or distorts u
21. 000001 9016681 3 97 1 98 KP 48V45 9000001 9005120 6 97 12 97 KP 53S15 9000001 9017000 5 95 11 96 KP 53S17 9000001 To the end 5 96 5 97 KP 53S25 9000001 9030000 3 96 2 97 KP 53S35 9000001 9044806 2 97 1 98 KP 53V25 9000001 9010750 6 95 5 96 KP 53V35 9000001 9011720 6 96 4 97 KP 53V45 9000001 9017791 4 97 1 98 KP 53XBR45 9000001 9041787 9 95 1 98 KP 53XBR4CT 9000001 9000100 12 97 1 98 KP 61S35 9000001 9009320 5 97 1 98 KP 61V25 9000001 9005520 6 95 5 96 KP 61V35 9000001 9006230 6 96 4 97 KP 61V45 9000001 9006820 6 97 12 97 KP 61XBR48 9000001 9018535 9 95 1 98 SONY CONFIDENTIAL RECT E eae Service Bulletin ivisi El ics Inc Park Ridge New Jersey 07656 TV Products Model KV 32XBR200 KV 36XBR200 No 523 Subject No Audio After Replacing G Board G Board Date February 2 2001 Received From WRPC AS May Not Be Compatible In TV Symptom 1510 G boards received from WRPC AS might not have the audio 5V regulator components mounted In this case the TV will have no audio Solution When ordering a G board for the KV 32XBR200 or the KV 36XBR200 be sure to also order the parts listed below The solution depends on the 2 digit suffix of the printed wiring version silkscreened on one corner of the G board received from WRPC AS For printed wiring versions 1 671 380 21 and lower follow procedure 1 For printed wiring versions 1 671 380 22 and higher follow procedure 2 DESCRIPTION PART NUMBER IC651 IC BAOST 8 759 450 47
22. SONY CONFIDENTIAL S Service C 7 i National Technical service Service Bu letin A Divisi fS El ics Inc Park Ridge Ncw Joey ove TV P rod u cts Model KV 27V20 KV 27V25 KV 27V35 KV 27V40 No 500 KV 27V45 KV 27V65 KV 32V25 KV 32V35 KV 32V40 KV 32V65 Subject Part Number Change for Control Doors Date September 8 2000 Symptom XXXX The part numbers for the Control Doors are incorrect in the Service Manual Solution See the table below for the correct part number for the Control Doors Model Description Part Number KV 27V20 Control Door Black 4 052 906 31 KV 27V25 Control Door Black 4 052 906 21 KV 27V35 Control Door Black 4 052 906 41 KV 32V25 Control Door Black 4 052 906 21 KV 32V35 Control Door Black 4 052 906 51 KV 27V40 Control Door Gray 4 074 282 31 KV 27V45 Control Door Gray 4 074 282 21 KV27V65 Control Door Gray 4 074 282 11 KV 32V40 Control Door Gray 4 074 282 31 KV 32V65 Control Door Gray 4 074 282 01 Reference A Mikami PRINTED IN USA SONY CONFIDENTIAL Sony Service C i i National Technical Services Service Bulletin A Divisi fS El ics Inc Park Ridge Ncw Joey ove TV Products Model KP 53HS10 KP 61HS10 No 501R1 Subject D amp DS Board Part Number Differences Date September 29 2000 Based on Serial Number Ranges Symptom XXXX Depending on the television serial n
23. UT to 10 in the Service mode Readjust the following items G 2 adjustment White balance and Sub bright all in the Standard picture mode Ref Description Part Number R7203 Chip res 100K 1 216 097 00 1 10 Watt Model Serial Number Range that does not have this value change KP 57XBR10W 9000001 90000700 KP 65XBR10W 9000001 90000200 Note CG boards in WRPC will be corrected to the new value resistor Reference PP0011021 PRINTED IN USA TV Products Service Bulletin No 512 Replace R7203 with ry ee nN a 100K 1 10 W JA ASS rN al 97202 15 AW R7203 S an A 4 z orzon re mm B7208 wap a CG Board SONY CONFIDENTIAL National Technical Services Service Bulletin Park Ridge New Jersey 07686 TV Products Model KP 41T15 KP 41725 KP 41T35 KP 46C36 No 513R1 KP 46S15 KP 46S17 KP 46S25 KP 46V25 KP 46V35 KP 48S35 KP 48V45 KP 53S15 KP 53S17 KP 53S25 KP 53S35 KP 53V25 KP 53V35 KP 53V45 KP 53XBR45 KP 53XBR4CT KP 61S35 KP 61V25 KP 61V35 KP 61V45 KP 61XBR48 Subject CRT Replacement Date August 21 2001 Symptom 161X Ground of replacement CRT may be different than the original Heater resistor value change may be required Solution When replacing the CRT the following changes may be necessary 1 When replacing the CRT the original may have used a braided wire across the CRT to ground the CRT and CRT Board The replacement CRT uses a
24. achieve proper balance between center and corners while keeping center slightly better 2 Red mechanical lens adjustment should apply the same method as described for green except for the color of the flare which will be red to a yellowish red Try to TV Products Service Bulletin No 531 minimize or eliminate this flare as much as possible White balance adjustment Equipment required pattern generator with 100 IRE all white pattern Optional white balance meter Signal Applied Input 100 IRE all white pattern Adjust points Registers accessed in the service mode Conditions This adjustment must be done in Standard picture mode for both the Neutral and Warm settings however please check color tracking to determine if this adjustment is necessary To do this apply a B amp W signal and check it at both high and low brightness settings to verify the grayscale and white levels do not have color tinting If the set checks good for color tracking it is not necessary to do this procedure Please note if the G2 was adjusted it is most likely the white balance should be adjusted Provided below are two methods to adjust white balance One with a white balance meter preferred and one without Preliminary setup for White Balance Confirmation Adjustment In Standard picture mode All other user controls at their reset condition To reset the user controls press the rest button on the remote control while Standard picture mode is ac
25. achieved then loosen all lens screws and re seat the lens see the drawing below for the locations of the lens screws Then create a just snug condition each screw s washer is slightly compressed with the screws and try to adjust the focus again ONLY IF PROPER BALANCE STILL CANNOT BE ACHIEVED remove lens screws and rotate the lens 90 Reinstall the lens screws in the new pilot holes The new pilot holes will not have had screws installed previously so you should expect to feel some resistance while installing the screws Tighten the screws by following torque sequence shown in the drawing below but do not completely seat the screws over torque Perform lens re adjustment again With a 100 IRE crosshatch pattern you may see a slight amount of blue or red halo on the green crosshatch lines This is caused by the prism effect of the green CRT lens However try to minimize the amount of blue or green flare seen on the screen while maintaining sharper more defined lines If red halo is seen on the green lines re adjust the focus lens to eliminate reddish colored flare lt Torque sequence applied to lens If slight tilt rocking motion is noticed lean lens to the 3 or 4 position and begin torque sequence Start at position No 1 and tighten until each screw s washer is slightly compressed 1 IMPORTANT After the mechanical focus is performed adjust the electrical focus on the focus block for a final touch up Once again try to
26. atic diagram of the audio circuit is incorrect Solution Please correct your service manual with the information below Ch 0 0047 n4701 15k INCORRECT GROUND LOCATION PAGE 44 J 9 fot CORRECT GROUND LOCATION JW SMM JW SMM AUDIO R R465 470 R465 470 Reference SP Group PRINTED IN USA SONY CONFIDENTIAL National Technical Services Service Bulletin Park Ridge Now Jersey 07656 TV Products Model KP 57XBR10W KP 65XBR10W No 531 Subject Improved Service Adjustment Procedure Date April 27 2001 For The RA 4W Chassis Models Solution 1330 Procedure to Improved picture Quality The procedures below should be followed if the customer is complaining of poor picture quality Although these procedures were written for the RA 4W chassis they can also be applied to the RA 3 amp RA 4 chassis in most cases Note Test equipment required 1 Pattern Generator with component Y Pb Pr outputs Ex Leader 408 or Quantum Data 801GG Important Notes e Pre Aging of the TV Age the TV set before attempting to adjust the set especially focus by one of the recommended amounts below Aging Conditions Apply an all white signal 100 IRE minimum 30 min to a maximum of 1 hr over an hour causes the CRTs to heat past the optimum adjustment point OR TV signal with moving picture minimum 2 hrs no maximum time applies If this method of aging is used be sure to coordinat
27. ce Bulletin No 531 Press the remote 9 button again to exit the fine mode and revert back to the coarse mode Store the new adjustment data values by using the remote buttons Muting then Enter IMPORTANT The adjustments above must be repeated for the different modes in the order below Full Normal Mode Wide Zoom Mode Zoom Mode 10801 video 5 input mode In all these modes both color and geometry adjustments are required Final Check Store the new adjustment data values by using the remote buttons Muting then Enter Press the FLASH FOCUS button on the front panel The Offset values are now automatically stored Check that no error message appears If you get an error check the centering adjustment See the Auto Registration Error Code List for an explanation of the error code displayed ON et Ns TV Products Service Bulletin No 531 3 11 AUTO REGISTRATION ERROR CODE LIST If an error code is displayed after the set has been fully adjusted correctly please check the following items position tilt and sizing If either of these adjustments are off even slightly the auto registration pattern will not hit the four sensors properly This occurs when the internal generator patterns is being flashed on the screen for the sensors to read Therefore auto registration called auto focus cannot operate properly causing an error code to be displayed In order for this function to operate properly correct position tilt and size mus
28. cover the original data if you did not save any changes press the 0 then Enter button on the remote Writing new data into memory 1 After adjusting the data it must be placed into memory writing This is done using the muting button the data turns red then the Enter button The data turns green Memory confirmation Method 1 After finishing all adjustments and saving the data changes remove the AC plug from the outlet and then plug in again 2 Turn unit on to Service Mode TV Products Service Bulletin No 531 3 Check the data and confirm it retained the changes you made Adjustment buttons on the remote TV POWER ON Category up Data up Adjustment item up Data down Category down Adjustment item down RM Y907 Note When the category PJE is selected which displays an internally generated signal several buttons on the remote commander will have different functions then listed above Therefore when in the PJE Mode refer to section Registration Adjustment PJE Function of buttons of remote commander for PJE mode Registration Adjustments PJE Function of the Remote Buttons in PJE Mode Color select GRN BLU RED Test signal select crosshach video signal dots video signal rosshach black dots black off Adjustment item up Adjustment item down CAUTION Mode select Do not use 7 enter Coarse adjustment This will reset to Fine adjustment before factory adjustm
29. d by manufacturer s Service Center Manufacturer Tocabi America Corporation Sony Operator should recommend that customer complete TV Stand Warranty Card with short description of problem ex staples removed etc Fax card along with copy of sales receipt to 619 656 8181 After this operation customer will receive FD3 fix it kit within 5 days If customer feels need to follow up with their request please provide Tocabi Service Center phone number 619 661 6136 ext 204 Reference SBTV2000 11 FDS fix it kit contents 5 1 Panel Board Nails 1 Metal Dowel for ease of installation 1 Service Instruction SU 27FD3 SU 32FD3 SU 36FD3 KV 27FV15 KV 32FV15 KV 36FV15 KV 27FV16 KV 32FV16 KV 36FV16 KV 27FS12 KV 32FV26 KV 36FV26 KV 27FS16 KV 32FS12 KV36FS12 KV 32FS16 KV 36FS16 PRINTED IN USA SONY CONFIDENTIAL National Technical Services Service Bulletin A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV P rod u cts Model KV 32XBR400 KV 36XBR400 No 507R1 Subject TV Turns Itself Off Date August 8 2001 Symptom 3111 The TV turns itself off after the customer has been watching it for a while It may turn off within minutes of turning it on or it may take an hour or more before it turns itself off The set can usually be turned back on again by cycling the TV s front panel power switch Solution This symptom may be caused by a dri
30. de side G 7 Reference TV2001 02 PRINTED IN USA TV Products Service Bulletin No 520R3 SF AE 28s U E G ie EN Woa mji kae T VET R cu hy i z ania Rem i e 0242 lit ft 207 a UD f Ja Add jumper between C1205 Ground side amp D201 Anode side Board Location Component side C1205 Ground side H 8 D201 Anode side G 7 SONY CONFIDENTIAL Sony Service C i i National Technical Services Service Bulletin A Divisi fS El ics Inc Park Ridge Ncw Joey ove TV Products Model KV 32FV16 KV 32FV26 No 521 Subject Incorrect IC identified in Self diagnostic Date January 30 2001 instructions of the service manual Symptom XXXX The IC identified in Self diagnostic instructions on the CD ROM issued with the Service Manual is incorrect Solution The Service Manual incorrectly misstates the potential cause Of vertical deflection V Stop as IC502 Please update self diagnostic test indicator table on page 4 of the AA 2U Service Manual as follows Probable cause for stoppage of vertical deflection V Stop is that 1C561 on the A Board is faulty Diagnostic of times Self diagnostic Probable Detected Item Standby Timer Display Cause Symptoms Description LED Flashes Diagnostic Location Results V Stop 4 Times 4 0 or 4 1 12V is not Has entered supplied standby state A Board after horizontal IC561 is faulty raster Vertical deflection pulse is stopped Power line is shorted or po
31. e with the customer dealer beforehand so that the set is ready upon your arrival Use Vivid picture mode setting on TV e Order of Adjustments Please follow the order of adjustments as stated in this document This will maximize results while minimizing readjustment e Confirmation Adjustment Method This procedure first instructs the technician to confirm whether an adjustment is necessary The technician should only perform the adjustment if the confirmation indicates that it is required e Method on how to Turn Off the CRTs To perform some adjustments it will be necessary to turn off the CRTs which can be done in the Service mode by doing the following Select adjustment category MCP1 adjustment item 07 RON 08 GON or 09 BON The applicable CRT is on when its data is 01 and off when its data is 00 e Accessing the internal generator through the service mode Select Category PJE MODE using the 2 or 5 remote button Repeated pressing of the remote button 6 will allow you to cycle through the crosshatch dots and white signal video pattern Continue on next page Reference PJ Eng PRINTED IN USA TV Products Service Bulletin No 531 Service data adjustment to Improve Edge Enhancement in NTSC mode Change the Service data in both categories MCP4 and MCP5 Categories The adjustment item SYS data should be changed from 2 to 1 in both TV and Video modes Write the new Service data settings Screen Adjust
32. ee photo below Far left side should have a slight blue edge in Vivid mode with a 100 IRE hatch v vy Bue Flarng uN Example If too much blue flare is 4 n seen then adjust blue mechanical lens focus TV Products Service Bulletin No 531 CRT Lens Focus adjustment Equipment required Pattern Generator Signal Applied Input All white 100 IRE signal for aging amp crosshatch for adjustments Adjust points Mechanical lens adjust and adjustment of the electrical focus VRs Conditions Set must be pre aged as describe in the front section of this document under Important Notes 1 Apply a crosshatch pattern to one of the video inputs 2 Start with the Green CRT therefore turn off the other two CRTs in the Service mode 3 Two persons one to adjust the lens and one to watch the front of the picture will achieve better overall adjustment results If a second person is not available apply a white sheet of paper on the inside of the screen Then by looking at the paper s reflection in the sets mirror adjusting the mechanical lens as in the next step 4 Adjust the mechanical lens of the Green CRT first loosen the wing nut on the lens Adjust the lens to achieve proper equal balance between left and right sides of the picture while also achieving good center focus Focus in the center area of the screen should be better than in the corner areas 5 If proper balance cannot be
33. efective components The coolant is a alcohol glycerin base product therefore after cleaning and replacing any defective components the board can be used without further failures caused by the coolant Please use care when discarding the cleaning materials to insure no harm comes to others Reference PJ Eng PRINTED IN USA TV Products Service Bulletin No 522 Applicable to the following CRT Assembly part numbers subject to date range below CRT CRT Type P N Red O7MAB5 8 736 080 05 Red 8 733 503 05 Green 8 736 078 05 Green 8 733 501 05 Blue 8 736 079 05 Blue 8 733 502 05 Red O7MAB6 8 736 082 05 Red 8 733 506 05 Blue 8 736 081 05 Blue 8 733 505 05 Red O07MAC3 8 736 077 25 Red 8 733 517 05 Red 8 733 493 05 Red 8 733 498 05 Red 8 736 644 15 Blue 8 733 497 05 Blue 8 736 076 25 Blue 8 733 512 05 Blue 8 733 516 05 Blue 8 736 643 15 Blue 8 733 492 05 Red O7MAC4 8 733 508 05 Blue 8 733 507 05 Continue on next page TV Products Service Bulletin No 522 CRT CRT Type P N Red O07MAC2 8 736 077 15 Red 8 733 515 05 Red 8 733 496 05 Red 8 733 644 05 Red 8 733 491 05 Red 8 733 527 05 Green 8 736 075 05 Green 8 733 513 05 Green 8 733 494 05 Green 8 736 642 05 Green 8 733 489 05 Green 8 733 509 05 Green 8 733 518 05 Green 8 733 525 05 Blue 8 736 076 15 Blue 8 733 511 05 Blue 8 733 514 05 Blue 8 733 495 05 Blue 8 736 643 05 Blue 8 733 490 05 Blue 8 733 526 05 Red Hitachi A
34. ents were ENTER made 8 Enter will reset the customer settings to the factory settings Also will reset the service Data to the last saved data entries TV Products Service Bulletin No 531 IMPORTANT Separate adjustments are required for the multiple modes and MUST be done in the following order Each mode will require a separate adjustment Full Normal Mode Wide Zoom Mode Zoom Mode 10801 video 5 input mode In all these modes both color and geometry adjustments are required In order to do the 10801 Video 5 mode adjustment you must follow this procedure Connect green component from the 1080 generator to the green video 5 input Video 5 forced 10801 mode setting OP 03 1080 to 001 in the Service Mode Fine Adjustment Mode for Green Red and Blue Convergence and Geometry 1 Press the 9 button on the remote This puts you in the fine mode The green cursor in the green mode appears on the center of the screen Pressing the 3 button will change the mode to Red or Blue 2 Using the remotes 1 or 4 button or the remote joystick moves the cursor See below around the screen in a square pattern Pressing the remote joystick the cursor turns green to white When it is white the cursor can be moved up and down left or right around the screen Press once again the joystick button and the cursor stops and returns green and you can adjust the miss convergence in the cursor area TV Products Servi
35. erial Number range that need this Ferrite Core KV 20M42 Ferrite Core 1 500 386 1 1 4170001 4175650 KV 20S90 Ferrite Core 1 500 386 11 4000001 4000150 Reference PCN 604299 PRINTED IN USA AUTOFLAGGED YES SONY CONFIDENTIAL Sony Service Company 1 1 National Technical Services Se rvice Bulleti n A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV Products Model KP 43T75 No 537 Subject Lens and CRT Replacement Caution Date June 7 2001 Symptom 1332 Poor corner focus after replacing the CRT CAUSE Two types of lens and CRTs were used in this model It is essential that the correct CRT s and Lens match occur Poor corner focus will result if an incorrect CRT and Lens match occurs Solution When replacing either the CRT or Lens the servicer should confirm what type CRT s and lenses are present in the set Please refer to the information below for the correct CRT and Lens configuration USPL LENS ASSEMBLY SEKINOS LENS ASSEMBLY Description P N Description P N Lens Delta 78 4 056 258 11 Lens Delta 78D 4 081 409 01 CRT Red 8 733 571 15 CRT Red 8 733 600 21 O7MXC2 O7MXC2S CRT Green 8 733 570 15 CRT Green 8 733 598 21 O7MXC2 O7MXC2S CRT Blue 8 733 574 15 CRT Blue 8 733 599 21 O7MAC2 O7MAC2S e USPL lens must only be used with the CRT s listed under the USPL column Sekinos lens must only be used with the CRT s listed under the Seki
36. eturned IMPORTANT See note 2 on next page Reference PRINTED IN USA TV Products Service Bulletin No 507R1 NOTE 2 Early production units used a high voltage block between the flyback transformer and the CRT In this case the high voltage block must be bypassed and the original high voltage leads must be removed from the high voltage block and discarded New boards received from WRPC AS require a high voltage lead that connects directly to the CRT from the flyback transformer Some D boards received from WRPC AS will include the proper HV and focus leads while other boards received will not include any leads Therefore if you do not have a spare HV lead part number 1 251 715 22 and a new focus lead part number 1 900 805 19 you must order these leads when you order the D board DX 1A CHASSIS ASSEMBLY oye MEETA a WV J srann Some sets have a al high voltage TITI bz j je block This block must be bypassed when replacing the D board The new high voltage lead must be connected directly between the new D board and the CRT The original high voltage leads must be removed and discarded EHEH SONY CONFIDENTIAL S Service C 1 1 National Technical Services Service Bu letin A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV P rod u cts Model KV 27FS16 KV 27FV16 KV 32FS16 No 508 Subject PIP White Balance is Green or Pinkish Date October 19 2000 Symptom
37. ft of the hold down adjustment that was set at the factory As this adjustment in the field requires the replacement of 3 potentiometers on the D board and the availability of a precision high voltage meter 0 2 Kv resolution the recommended solution is to replace the D board MODEL DESCRIPTION PART NUMBER KV 32XBR400 D BOARD A 1346 947 A KV 36XBR400 D BOARD A 1346 948 A KV 32XBR400 HIGH VOLTAGE LEAD 1 251 715 22 KV 36XBR400 KV 32XBR400 FOCUS LEAD 1 900 805 19 KV 36XBR400 NOTE 1 After replacing the D board the original board must be sent back to Sony where it will be re adjusted and returned to float stock Countermeasures will be applied to these boards to prevent the hold down adjustment from drifting Instructions and paperwork for returning the boards to Sony are included with new D boards supplied by WRPC AS In the event the return shipping materials are not available please be sure to return the boards to the following address Sony Technology Center Attention S A Y S Dept Dock 22 1001 Technology Drive Mt Pleasant Pa 15666 Be sure to include the following information NARDA claim number invoice number model number serial number customer name and phone number your name your company name your Sony servicer account number and parts account number and the date the repair was performed This information is required to ensure that your parts account will be credited for the core charge when the original board is r
38. grounding wire that connects to a ground lug This grounding lug wire should be packed in the replacement CRT box See picture below Stem pin base black Stem pin base white See note on Insert ground wire i last page to lug terminal Ground wire P N 1 900 235 84 To the terminal on CR Ground wire with braided wire CG or CB board Former CRT New CRT Fig 1 Reference CRT Group PJA PRINTED IN USA TV Products Service Bulletin No 513R1 2 Heater resistor value change When the CRT is replaced it is required to check the heater resistor value This resistor value will change depending on how many newer CRTs are used It should be checked even if you are only changing one CRT because one might have been replaced prior to your present repair Failure to do so may cause the CRT life span to be shortened In order to determine if the CRT heater resistor is the older value or not check the color of the CRT plastic pin base stem See Fig 1 Black stem indicates an older CRT and the value of the heater resistor was not changed White stem indicates a newer CRT and the value of the heater resistor may require a different value 3 Procedure for replacing the heater resistor 1 After replacing the defective CRT check the color of the CRT plastic pin base stem of all three CRTs See Fig 1 2 The value of the heater resistor on the E or G Board depending on the model will be determined by how many of the CRTs have a white s
39. he adjustments shown above In addition confirm adjustment by switching to a black and white broadcast movie if TV Products Service Bulletin No 531 available Adjustment without white balance meter 1 The 100 IRE all white signal must be adjusted by eye Adjust RDRIV BDRIV in MCP1 to make the white as pure as possible 2 Adjust picture level to 3 bars up from minimum on the picture bar graph display if the IRE input signal level cannot be adjusted to 20 IRE Adjust RCUT and BCUT in adjustment category MCP 1 by eye to make the gray as pure as possible 3 After low level white adjustment cutoff adjustment repeat the high level adjustment to achieve proper white balance tracking 4 Confirm the adjustment with COLORTEMP set to WARM mode The picture should be slightly more reddish if not repeat the adjustments above Please also confirm adjustment by switching to black and white broadcast movie if available If a B amp W signal is not available turn the color off using the customer controls In some sets the customer controls may not entirely eliminate all color thus in this case an external B amp W signal needs to be applied Below are typical white balance data ranges for each model ADJ KP65XBR10W KP57XBR10W RDRIV 28 33 35 40 BDRIV 22 23 15 20 RCUT 51 57 55 60 BCUT 40 42 32 38 Geometry Convergence adjustment Equipment required pattern generator should have 1080i Y Pb Pr capability Signal Applied Input Crosshatch
40. he following illustration TV Products Service Bulletin No 531 4 RED GREEN eae y Red and Green dot should be s round The Blue dot should be Oval in shape The vertical should be 1 5 x the horizontal size 5 BLUE Blue De Focus adjustment The blue focus needs to be slightly defocused so to produce a more pleasing picture Same setup conditions as for the previous adjustment except select the Vivid mode reset the Vivid Mode to ensure proper settings Confirmation Adjustment Correct blue dot in center of Incorrect blue dot in center of the screen has a vertical oval the screen has a horizontal oval 1 Adjust the blue focus VR to the CW under focus slightly while looking at the left side of the screen When the blue horizontal luminance line not flare starts to increase in size stop turning the VR The Vertical or Horizontal width of the blue luminance line should be no larger than x1 5 the size of the green line 3 Turn the green CRT back on to confirm the size of blue in reference to green NOTE This adjustment will of course make a slight blue outline visible on the white lines however an additional blue flare may be seen halo around the blue luminance lines f the additional blue flaring is seen see picture below it may be necessary to adjust the blue lens mechanical focus The blue flare should be minimized as much as possible adjust to best position which has the least amount of flare S
41. ke the following changes to the MA or MB Board Models KV 13FM12 KV 13FM13 KV 20FS12 KV 20FV12 KV24FV12 Ref Location Description Description Part Number Former New R1020 Base Q1009 100K 1 10w 150K 1 10w 1 216 101 11 MB BOARD C 4 Models KV 27FV16 KV 32FS12 KV 32FS16 Ref Location Description Description Part Number Former New R077 Base Q006 100K 1 10w 150K 1 10w 1 216 101 11 MA BOARD D 3 Models KV 27FS12 KV 27FS16 Ref Location Description Description Part Number Former New R077 Base Q006 100K 1 10w 150K 1 10w 1 216 101 11 MA BOARD C 1 Reference Tran MQD0023 PRINTED IN USA TV Products Service Bulletin No 516 CONFIDENTIAL Service Bulletin TV Products SONY Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 Model KV 13M42 KV 13M52 KV 13M53 KV 20M42 No 517 KV 20S42 KV 20S43 KV 27S42 KV 27S46 KV 27S66 KV 27V42 KV 27V66 Subject Intermittent Picture When Playing Back DVD Date May 9 2001 on the BA 4D Chassis Symptom 2312 When playing back a DVD the picture will intermittently blank out and the video label will appear Solution If the customer should complain of the symptom above please make the following changes to the A Board For models KV 13M42 KV 13M52 and KV 13M53 Ref Location Descrip
42. m 3W 88 Ohm 3W RA 0 68 Ohm 3W R540 No need to replace No need to replace 0 47 Ohm 3W 0 68 Ohm 3W R540 No need to replace No need to replace 0 47 Ohm 3W 0 68 Ohm 3W R540 No need to replace No need to replace 0 47 Ohm 3W 0 68 Ohm 3W R540 No need to replace No need to replace 0 47 Ohm 3W 0 68 Ohm 3W R540 No need to replace No need to replace 0 47 Ohm 3W 0 68 Ohm 3W R540 No need to replace No need to replace 0 47 Ohm 3W Note As of 4 24 01 PJ CRT will begin the use of colored stem caps in their process The color of the stem cap will match the color of the CRT They will begin with red and green White will continue to be used on the blue tubes until the supply is exhausted at which time they will begin the use of blue stem caps also we expect this to be sometime in June 2001 Please see picture below There has been no material change only a dye added for color Engineering analysis of dimensions arc testing flame testing and pin cap adhesion show no change in performance from our current stem cap Please note that depending upon shipments you may continue to see white stem caps only for some time TV Products Service Bulletin No 513R1 OLD SONY CONFIDENTIAL National Technical Services Service Bulletin A Divisi fS El ics Inc Park Ridge Nowe Ores TV Products Model KV 32XBR400 KV 36XBR400 No 514 Subject Different Versions Of B board And HB board Date December 11 2000 Used
43. ment G 2 Sub bright adjustment Equipment required Darkened Room and or a heavy blanket to cover the set Signal Applied Input Select Video 1 input No signal applied Adjust points G2 Screen Controls VRs for RGB and Sub Brightness register Conditions Darken Room preferred If not possible a blanket must cover the front of the screen e Standard Picture Mode reset mode to ensure proper setting of this mode e Turn off ALL the CRT outputs in Service mode Confirmation Procedure 1 To confirm proper setting with all 3 CRTs OFF the screen should ALMOST be at cut off 2 If not check Sub Bright Data in the service mode Service data Range is usually 21 to 25 in the Service menu category MCP2 adjustment item 01 SBRT 3 Ifthe picture is still not at almost cut off proceed to the adjustment procedure below Important Notes on G2 setup It is crucial that the G2 adjustment be done as accurately as possible If it is off even slightly white balance and focus can be greatly affected Also if the G2 is set incorrectly it may cause an intermittent video shutdown condition due to the affect on the IK circuit Therefore the following procedure must be adhered to e The room should be as dark as possible e Also a blanket standard heavy mover s blanket used to protect furniture is required for this procedure The blanket must be placed over the technician and the front of the TV screen to minimize the ambient light Only with thi
44. nder low AC conditions Solution If the customer should complain of audio dropout please make the following circuit changes on the K Board 1 Change the value of capacitor C2054 to 10uf 50v Note It is possible to use a 16v or 25v rated capacitor as a substitute 2 Mount a 10uf 50 volt capacitor from the anode side of diode D2023 with the negative side of the cap to ground Ref Description Former Description New Part Number C2054 470UF 16v 10UF 50V 1 126 964 11 C1 Not Mounted 10UF 50V 1 126 964 11 Reference SBR9918 PRINTED IN USA TV Products Service Bulletin No 504 K Board Positive eon s MICRO Change C2054 gt a of the to 10UF p Mount a 10uf 50V capacitor with the positive side of the cap to the anode side of D2023 UDZS TE17 10B UDZS TE17 10B TV Products Service Bulletin No 504 Add C1 10uf 50V positive side of capacitor to anode side of D2023 SONY CONFIDENTIAL Sony Service Company 1 1 National Technical Services Service Bu leti n A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV P rod ucts Model KV 20FS12 No 505 Subject Beznet and Control Door Part Change Date October 16 2000 Symptom XXXX Door is hard to open Solution The beznet and control door were changed in order to add a retaniner to improve the operation of the Ref 6 control door The new Retainer Door and Beznet are not interchangeable with the olde
45. nos column Service is authorized to mix USPL Lens CRT configuration with Sekinos Lens CRT configuration within the same set as long the correct CRT amp Lens is used For the case of a servicer replacing a CRT that has a Sekinos Lens and corresponding CRT is unavailable a CRT listed under the USPL column may be used as an authorized substitution However the Sekinos lens must be replaced with a USPL Lens Reference SBR 0134 PRINTED IN USA TV Products Service Bulletin No 537 For the case of a servicer replacing a CRT that has a USPL Lens and the corresponding CRT is unavailable servicer must wait until CRT stock becomes available The Sekinos Lens will not be a stocked replacement part at W R P C Serial Number Range of units with Sekinos Lens The serial number ranges provided below serve as a reference to the quantity of sets manufactured with Sekinos lens and the corresponding CRT Always confirm the CRT and Lens combination removed from the set before ordering any parts Between Between 9053053 9053652 906657 1 9067370 9054 132 9054931 9065351 9066150 9054932 9055047 906887 1 9069670 9055856 9056277 9076992 9077691 9055048 9055297 9076098 9076191 9055298 9055817 9076192 9076991 9056990 9057889 9077692 9077791 9055818 9055840 9080098 9080797 9055841 9055855 9080798 9081597 9061807 9062373 9081598 9081907 9062374 9062448
46. or a 1080i generator If you do not have either of these you cannot perform this adjustment therefore proceed to the next adjustment If you do have either one of these items then proceed with this adjustment TV Products Service Bulletin No 531 Apply a 1080i signal to the Video 5 input and go into service mode Turn on internal crosshatch signal and adjust as needed Please note a 1080i signal MUST BE APPLIED to the Video 5 input for the internal crosshatch generator to enter the 1080i mode If this is not done the pattern displayed will not be 1080i but stay in the NTSC 480i mode Please note If a 1080i crosshatch generator is available use this signal to adjust rather than using the internal pattern this is a preferable method If the mode checks OK continue to the next step if not adjust the set in the Fine Mode After any new data is written by pressing MUTING then ENTER press Flash Focus in service mode so that TV can calculate the new offset data Final Check Now check each mode with a live video signal to verify correct operation If problems still exist please readjust If a 1080i source is available please check this mode Final steps please enter the menu and select the Video Icon and view the set in Standard Picture Mode and then in the Vivid Picture mode When Vivid is selected please lower the brightness level slightly 10 Blacks should appear black not gray Please select the mode that looks best to the
47. ptom 113X UHF red channel bar becomes bent as volume is increased Solution If the customer should complain of the symptom above please perform the following Serial number range affective 4000001 through 4004700 Ref Schematic Description Description P N Location Former New C625 l 5 Not used originally 10uf 6 3v 1 104 851 11 R010 F 7 27 Ohm 10 Ohm 1 216 001 00 R613 l 5 10K 1 16W 22K 1 16W 1 216 837 11 R614 I 5 10K 1 16W 22K 1 16 W 1 216 837 11 LACES MIP WL rs eri R Se Change R613 amp R614 to22K 7 A it enema 1 16W II KO VALLI A A HT TA SA 5 KEN Y Add 10uf cap between Q604 base and ground Reference Masaaki Koike PRINTED IN USA TV Products Service Bulletin No 509 O R ac 2 p pilkd elole de A iF Add to the base of Q604 a 3a 10uf 6 3v capacitor E Positive end of capacitor to base of Q604 men R613 amp R614 Change to 22K 1 16 Watt SONY CONFIDENTIAL National Technical Services Service Bulletin A Divisi fS Electronics Inc Park Ridge New Jersey 07656 TV Products Model KP 53HS10 KP 61HS10 No 510 Subject Circuit change for white saturation Date November 27 2000 Symptom 1322 Saturation low resolution is seen on the screen with high level white signal Saturation starts around 1 2vp p of signal level on all Y Pb Pr inputs Solution If the customer should complain of the symptom above the following resistor values must be changed on
48. r door and Beznet Ref Description Part Number 1 Beznet Ass y X 4037 392 6 6 Retainer Door 4 078 807 01 Not shown Retainer 3 703 574 01 Reference ECN C04049 PRINTED IN USA TV Products Service Bulletin No 505 Original Bezel with no retainer New Bezel with retainer Original Door New Door with hooks for retainer catching SONY Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 CONFIDENTIAL Service Bulletin TV Products Model SU 27FD3 SU 32FD3 SU 36FD3 Subject Repair of TV Stand Symptom Date October 16 2000 116X Gray plastic decorative part ornamental cover falls off during TV Stand assembly or when placing removing TV set from stand The ornamental front cover should not be installed until the set is placed properly on top of the stand If the cover is installed before installing the TV the cover can be pushed forward causing the staple which attaches the rail that the cover slides onto to become loose Note The Assembly Instruction Manual explicitly states that the TV should be properly positioned on the stand before placement of ornamental covers Affixing the ornamental cover prior to installation of TV provides potential for high impact to part attached by staple resulting in the removal of the decorative part SOLUTION Reattach existing plastic parts with 1 Panel Board Nails provide
49. reference numbers for the F amp L diffusion screens are reversed thereby causing the wrong screens to be ordered Solution Please see the table below for the correct descriptions EK zal XG 1 S KP 48V80 page 113 Ref Description Part Number 13 Plate L Diffusion 4 070 235 11 14 Plate F Diffusion 4 058 455 11 Reference FPR PRINTED IN USA TV Products Service Bulletin No 547 KP 53V80 amp KP 61V80 page 114 Model Ref Description Part Number KP 53V80 65 Plate L Diffusion 4 064 343 11 66 Plate F Diffusion 4 070 602 1141 KP 61V80 65 Plate L Diffusion 4 070 283 1141 66 Plate F Diffusion 4 066 082 1141
50. s method can the technician see the correct adjustment level Adjustment Procedure 1 Turn the green screen control on the Focus Block until retrace lines appear and gradually turn it back until the point where you can see the retrace line disappears just before cutoff 2 Turn the red screen control on the Focus Block until retrace lines appear and gradually turn it back until the point where you can see the retrace line disappears just before cutoff 3 Turn the blue screen control on the Focus Block until retrace lines appear and gradually turn it back until the point where you can see the retrace line disappears just before cutoff 4 Ifthe screen still appears too bright after proper G 2 adjustment please adjust the sub bright control down until screen cut off Service data Range is usually 21 to 25 in the Service menu category MCP2 adjustment item 01 SBRT Screen Controls Located on Focus Block FOCUS block TV Products Service Bulletin No 531 Green Red amp Blue CRT 2 Pole Magnet Confirmation Adjustment Equipment required Pattern Generator Signal Applied Input Dot Hatch Pattern 100 IRE Video 1 input Adjust points Confirmation RGB Focus VRs Adjustment 2 Pole Magnets on CRTs Conditions Brightness to 50 and Picture to 100 Confirmation Adjustment Procedure for 2 Pole Magnet Adjustment 1 2 oar Turn off Red and Blue CRTs Turn G VR to the CCW over focus and view the center l
51. t be adjusted properly ERROR CODE LIST ERROR CODE DISCRIPTION NOTE Cee S Sensor Output Level Low Check wiring beam position sensor 20 Sensor Output Level High Check OP amp circuit Adjustment Loop Counter Overflow 0 CENT V 1 CENTH 2 SKEWV 3 SKEWH Same as Loop Counter Overflow Check beam position If need adjust PWM2 for H error V CENT main for V error PWM2 is usually 34 or 36 Same as Counter Overflow Check beam position If need adjust PWM2 for H error V CENT main for V error Adjust Green beam righ or left sensopr or Green DY tilt Offset Overflow 70 Offset Overdrow 80 Green V SKEW too tilt In case of multiple error last error is displayed e ERROR CODE SCREEN DISPLAY SENSOR POSITION 0 4 5 E gt E11B 1 SCREEN 2 L R G B SENSOR NUMBER 6 7 ERROR CODE 10 ERROR 3 Error code will be displayed on center of screen for 3 seconds 0 UPPER SENSOR 1 LEFT SENSOR N 2 RIGHT SENSOR ERROR CODE DISPLAY IN REGI SERVICE MODE 3 LOWER SENSOR 4 UL SENSOR PJE 29 140 ITEM NUMBER 29 5 UR SENSOR ERR SENSOR NUMBER 6 LL SENSOR ONLY 10 or 20 7 LR SENSOR ERROR CODE 40 G 0 Blank R G B ri B 2 Englist SONY CONFIDENTIAL national Techical sere Service Bulletin A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV Products Model KV
52. t with the Supplement and Service SECTION 2 DISASSEMBLY 2 12 PICTURE TUBE REMOVAL See page19 lt Note gt As the picture tube was changed from the short one to the long one the main bracket on the primary production sets needs to be cut as shown in the picture Other wise the CRT cannot be assembled Please cut the plastic chassis with cutters so the CRT can fit properly BRACKET MAIN PC BOARD Part No 4 047 949 03 See CRT P N information on the next page Reference SUPPLEMENT 2 PRINTED IN USA TV Products Service Bulletin No 527 Model Description Incorrect Correct Subbed to KP 41T15 CRT Red 8 733 496 01 8 736 080 05 8 733 578 25 CRT Green 8 733 494 01 8 736 078 05 8 733 577 25 CRT Blue 8 733 495 01 8 736 079 05 8 733 574 15 KP 46S15 CRT Red 8 733 496 01 8 736 080 05 8 733 578 25 CRT Green 8 733 494 01 8 736 078 05 8 733 577 25 CRT Blue 8 733 495 01 8 736 079 05 8 733 574 15 KP 53S15 CRT Red 8 733 498 01 8 736 082 05 8 733 579 25 CRT Green 8 733 497 01 8 736 078 05 8 733 577 25 CRT Blue 8 736 081 05 8 733 575 15 SONY CONFIDENTIAL Sony Service Company Se rvice B u lleti n National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV Products Model KV 32S42 KV 32S66 KV 32V42 No 530 KV 35S42 KV 35S66 KV 35V42 Subject Schematic diagram incorrect audio section Date May 15 2001 Symptom 818X The schem
53. tem base Refer to the chart below 3 Check the heater resistor value in the set and confirm if it is the correct value as per the chart below If not please replace the resistor with the correct value Replace resistors for the heater circuit with the correct value resistors specified by the number of the new heater CRTs as shown in the following chart Part Number Chart Description Part Number 0 22 Ohm 1 Watt 1 216 341 11 0 47 Ohm 1 Watt 1 216 345 11 1 2 Ohm 3 Watt 1 216 390 11 1 5 Ohm 3 W 1 216 391 11 See the tables below to determine what value resistor change is required if necessary New Heater Resistor Quantity of new type CRTs white stem base in the set after defective CRTs are replaced Former Heater One Resistor KP 41115 RA 1__ 1 Ohm 1 12 W R835 1 Ohm 1 12 W R835 KP 53XBRACT RA i Ohm 1 12 W e351 No need to replace 0 47 Ohm 1W 0 22 Ohm 1W Model Chassis n KP 61XBR48 1 Ohm 1 12 W R835 No need to replace 0 47 Ohm 1W 0 22 Ohm 1W Continue on next page TV Products Service Bulletin No 513R1 New Heater Resistor Quantity of new type CRTs white stem base in the set after defective CRTs are replaced Chassis Former Heater Resistor 88 On 3W R40 0 68 Ohm 3W R540 No need to replace No need to replace 0 47 Ohm 3W 0 68 Ohm 3W R540 No need to replace No need to replace 0 47 Oh
54. the conductor side of the A Board Ref A Board Location Former New Part Number R1462 D 9 0 Ohm 390 Ohm 1 216 641 11 Chip res R1467 F 8 0 Ohm 390 Ohm 1 216 641 11 Chip res R1471 F 8 0 Ohm 390 Ohm 1 216 641 11 Chip res Continue next page Reference SBR9917 PRINTED IN USA TV Products Service Bulletin No 510 a 101403 my MC14053BFEL MAIN YUV SEL Q J A Board R1467 mer Ps Q1422 NA Riaee 2806014 3 gate meer 46 CHIP SA iim R1462 Change to Q ING 390 Ohm Chip Res E We z Change to 390 a i 4 l i Ohm Chip Res iw oe a ah Kee q m i Ri het i ao MUTE 4 i wF we ww 3 E ESvanya a Spee se la bil R1467 amp R1471 C 3i WY i m j Ae l f Pte 022 Ts Y 9 SONY CONFIDENTIAL ees Service Bulletin A Divisi fS El ics Inc Park Ridge Ncw Joey ove TV Products Model KP 53HS10 KP 53XBR300 No 511 KP 61HS10 KP 61XBR300 Subject Picture distortion occurs when connected to Date December 6 2000 Star Choice HDD 201 satellite receiver Symptom 132X Topside of the picture is distorted in 1080i 480p when connected to Star Choice satellite receiver into the projection TV s Video 5 input This symptom will only occur in a component Y Pb Pr configuration Cause The HDD201 has non standard sync pulses on the Y output signal during the vertical blanking time These pulses effect the TV s video processing resulting in pict
55. tion Description Part Number Former New R077 Q001 Base Emitter 100K 150K 1 216 101 11 A Board F 9 For models KV 20M42 KV 20S42 and KV 20S43 Ref Location Description Description Part Number Former New R077 Q001 Base Emitter 100K 150K 1 216 101 11 A Board F 9 For models KV 27842 KV 27S46 KV 27S66 KV 27V42 and KV 27V66 Ref Location Description Description Part Number Former New R077 Q001 Base Emitter 100K 150K 1 216 101 11 A Board l 12 Reference MQD0023 PRINTED IN USA SONY CONFIDENTIAL Sony Service Company Service Bu leti n National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV P rod u cts Model KV 27FV16 No 518 Subject SRS Mis Operation Date January 12 2001 Symptom 117X When the SRS is activated and the set is turned off one would expect SRS to be activated when the set is turned back on In reality when the set is turned on the SRS is deactivated but the customer menu screen shows that the SRS is still activated when it is not Solution If the customer complains of the symptom above please replace the CPU IC001 on the MA Board with version 3 1 Reference Former New Part Number IC001 M37280MK 11SP M37280EKSP T 998 607 66 Version 3 1 Reference Uchida K PRINTED IN USA SONY CONFIDENTIAL National Technical Sewvices Service Bulletin A Division of Sony Electronics Inc Park Ridge
56. tive Under the Standard Mode Menu customer menu user controls select COLORTEMP and set it to Neutral Check the white balance in both high 100 IRE and low 20 IRE IRE all white signal Ifa low IRE signal is not available then reduce the picture level until an appearance of 20 IRE signal is seen on the screen This is approx 3 bars display dashes that illustrate level up from minimum picture adjustment on the picture bar graph display on the screen Proceed to the adjustment section below if the color temperature tracking appears to be incorrect for either the high or low IRE input signal A white balance meter can be used to confirm the white balance if available If adjustment is required perform the white balance adjustments by either method below Adjustment with a white balance meter Preferred Method 1 For the High level IRE all white signal adjust R G to 1 05 and B G to 0 9 Adjust by RDRIV BDRIV in MCP1 2 For the Low IRE adjustment adjust picture level to 3 bars up from minimum on the picture bar graph display if the IRE input signal level cannot be adjusted to 20 IRE Adjust RCUT and BCUT in adjustment category MCP1 the same as above i e R G to 1 05 and B G to 0 9 3 After low level white adjustment cutoff adjustment repeat the high level adjustment to achieve proper white balance tracking 4 Confirm the adjustment with COLORTEMP set to WARM mode Picture should become slightly more reddish if not repeat t
57. ubject Intermittent Picture When Playing Back DVD Date January 8 2002 on the BA 4C Chassis Symptom 2312 When playing back a DVD the picture will intermittently blank out and the video label will appear Solution If the customer should complain of the symptom above please make the following changes to the A Board For model KV 20FV10 Ref Location Description Description Part Number Former New R077 Q001 Base Emitter 100K 150K 1 216 101 11 A Board l 12 For model KV 24FV10 Ref Location Description Description Part Number Former New R077 Q001 Base Emitter 100K 150K 1 216 101 11 A Board G 9 Continue on next page Reference Tran MQD0023 PRINTED IN USA TV Products Service Bulletin No 515R1 me 026 JH d too i From S M KV 24FV10 page 40 location G 9 SONY Sony Service Company National Technical Services A Division of Sony Electronics Inc Park Ridge New Jersey 07656 CONFIDENTIAL Service Bulletin TV Products Model KV 13FM12 KV 13FM14 KV 20FS12 No KV 20FV12 KV 24FV12 KV 27FS12 KV 27FS16 KV 27FV16 KV 32FS12 KV 32FS16 516R1 Subject Intermittent Picture When Playing Back DVD Date March 22 2001 on the BA 5 Chassis Symptom 2312 When playing back a DVD the picture will intermittently blank out and the video label will appear Solution If the customer should complain of this symptom please ma
58. umber the D Board will have a different part number Solution Please refer to the tables below if any of the below boards need replacing KP 53HS10 Description All Serial Number All Serial Number Starting With 90 Starting With 97 D amp DS A 1346 873 A A 1346 993 A Boards together D Board A 1343 771 A A 1343 959 A Only DS Board A 1343 712 A A 1343 712 A only KP 61HS10 Description All Serial Number Starting With 90 D amp DS Boards together A 1346 899 A D Board only A 1343 772 A DS Board only A 1343 712 A Note There are no P N changes between Serial Number ranges on the KP 61HS10 Reference PJA Eng PRINTED IN USA SONY CONFIDENTIAL CSV 1 National Technical Services Service Bulletin A Divisi fS El ics Inc Park Ridge Nowe Ores TV Products Model KV 32XBR400 KV 36XBR400 No 503 Subject White Saturation Loss Of Detail In Bright Date September 19 2000 Areas Of Scenes That Are Predominately Dark Symptom D325 In bright areas of scenes that are predominately dark the picture may be excessively white and or bright This may result in a loss of picture detail in the bright areas Conditions under which the symptom may appear In the full screen mode when playing a 480p source like progressive scan DVD 2 In Twin View mode when playing a 480i source on the right side window while TV VIDEO 1 VIDEO 2 VIDEO 3 or VIDEO 4 is selected for
59. uminance point which must be in the center of the dot See diagram below Rotate the VR back and forth to verify that the luminance point remains in the center If it does this adjustment is not required If the luminance point does not remain in the center you must perform the 2 Pole Magnet adjustment Note In the large majority of cases this adjustment will not be needed Adjust the 2 Pole Magnet on the CRT to center the luminance spot Set the VR for best focus Perform the same procedures for the Red and Blue CRTs Correct setting Bright Use the center dot point in the center Adjust 2 POLE MAGNET at dot hatch signal 4 pole magnet 2 pole magnet Deflection yoke Anode cap 4 Pole Magnet Confirmation Adjustment for the Green amp Red amp Blue CRTs Same setup conditions as for the 2 Pole magnet adjustment BRON oa Turn off the red and blue CRTs Turn the green focus control on the Focus Block to the CW and the spot will become larger The dot should be round If it is oval perform the following steps Adjust the two tabs the tabs towards the bell of the CRT until the spot becomes round Red Adjustment Perform the same procedure for the Red CRT 4 Pole Magnet Adjust if necessary see following illustration 6 Blue Adjustment Perform the same procedure as the Green CRT however the shape should be a slight vertical oval not round in the center of the screen Adjust if necessary see t
60. ure distortions Solution For both Y Pb Pr and RGB connection configurations a separate H amp V Sync connection cable must be used between the satellite receiver and the video 5 input on the TV In order to correct this symptom a standard type RCA audio patch cable may be used See photos below NOTE The Star Choice HDD 201 satellite receiver is designed to be sold and used in Canada only Therfore this problem should not be seen in the USA Picture of symptom on screen Reference TV2000 15 PRINTED IN USA TV Products Service Bulletin No 511 Connection on rear side of Star Choice HDD 201 Separate H and V sync cables required to connect to KP 53HS10 and KP 61HS10 video 5 input Connection to Rear side of HS10 model Connect separate H and V sync from Star Choice cables to KP 53 and 61HS10 video 5 input SONY CONFIDENTIAL Sony Service Company 1 1 National Technical Services Service Bu leti n A Division of Sony Electronics Inc Park Ridge New Jersey 07656 TV P rod ucts Model KP 57XBR10W KP 65XBR10W No 512 Subject Intermittent retrace lines in picture Date December 6 2000 Symptom 5344 Retrace lines may appear when the set is first turned on from a cold start for about one second Solution If the customer should complain of this symptom please perform the following circuit change on the CG Board Replace the resistor in the table below with the new resistor value on the CG Board Change GC
61. wer supply is stopped Reference TV2001 03 PRINTED IN USA SONY CONFIDENTIAL National Technical Services Service Bulletin Park Ridge New Jersey 07696 TV Products Model KP 41T15 KP 41T25 KP 41T35 KP 46C36 No 522 KP 46S15 KP 46S17 KP 46S25 KP 46V25 KP 46V35 KP 48S35 KP 48V45 KP 53S15 KP 53S17 KP 53S25 KP 53S35 KP 53V25 KP 53V35 KP 53V45 KP 53XBR45 KP 53XBR4CT KP 61S35 KP 61V25 KP 61V35 KP 61V45 KP 61XBR48 Subject CRT Coolant Leakage Date May 11 2001 Symptom 1111 Coolant found leaking from rubber diaphragm of CRT On rare occasions coolant may leak onto the metal CRT bracket and onto circuit boards below causing symptoms of no picture and or no sound This is due to component damage related to the coolant contacting circuit boards IMPORTANT NOTES e Replace all three CRTs if any of the three CRTs are found leaking coolant e This Bulletin is applicable only on the models and their applicable serial number range as stated in this bulletins refer to the following charts Solution If any of the above symptoms should occur all 3 CRTs should be replaced If any of the boards were damaged by the coolant ensure that all the coolant has been removed from the boards and repair to component level Wear rubber gloves while cleaning coolant to avoid coolant contact with skin Clean the coolant off the boards by thoroughly wiping the board with a rag and brush and replace any d

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