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Symantec Norton Ghost 2003 for PC

1. s sssssssessessesseeseesessesssesreseeseeseeseesee 144 Norton Ghost Walker limitations s ssessessessessesressesreseesreseesreseeseeseesee 144 SID chafiging limitations earn rei E EE E E S 145 Loss of access to external data Objects essseeseeseeseesesseeressessessesreereereeseesee 145 Identical user names and passwords across workstations ssssseeeeeees 145 Using Ghost Walker nscsesssssesssescssssssasecsssvssavengvsssbetevepsssnsvsvenspenstrabusabersnevananays 146 Running Ghost Walker from the command line wo eseseeesesees 148 Command line switches Using Norton Ghost with switches eeesssseessssesseecssseseeeeesseseseeesaeseneee 154 Gommiand line switches sissen e tends 154 Clone switch Usage s idissscssisciesccasssvnasevesetocvedeensovsiyefebiacldortsich Wvreavencevtaeenevere 166 Defining the type of clone command oo eeeeeeeeeseeeeeeeeeees 166 Setting a source for the clone switch oo eesseseseseseseecesseeseeeeesaeseseeeees 167 Setting a destination for the clone switch wo eseseeseseeeeesesesees 169 Setting a destination size for the clone switch oo eeeeseeeeeeeeeeeee 169 Examples of clone switch Usage ccccssesssesesesesesessesesesesesesesesesesesesees 170 9 10 Contents Appendix B Appendix C Appendix D Appendix E Appendix F SCRGB2 SWitch Usa Be urr ceed ebes deat ecesceutscesdebsecessvasuonsnsbewessseateonsss 172 Examples of CRC32 usage arrani e 173 Files not checked with CRC
2. f64 fatlimit fcr fdsp fdsz femax ffatid ffi ffs Command line switches 157 Command line switches Specifies the number of hard disks present Valid numbers are between 1 and 8 This may help when the BIOS does not report the number of drives correctly Specifies a list of drives to search for span files If a span file cannot be found then the drive letters in dlist are substituted one by one to look for the file on other drives For example the command ghost dlist CDEFG instructs Norton Ghost to look for files on C D E F and G drives The path remains the same Lets Norton Ghost convert all FAT16 volumes to FAT32 volumes when the destination partition to convert is larger than 256 MB in size Ensure that the installed operating systems can access the volumes that will be converted to support FAT32 Lets Norton Ghost resize FAT16 partitions to be larger than 2047 MB using 64 K clusters This is only supported by Windows NT and Windows 2000 Do not use on computers with other operating systems Limits the size of FAT16 partitions to 2047 MB Useful when Windows NT FAT16 partitions are present on the disk and 64 K clusters are not wanted Creates a CRC32 file Ghost crc while creating an image file See CRC32 switch usage on page 172 Preserves the signature bytes on the destination disk when performing a disk to disk or image to disk cloning operation Clears the signature bytes on the de
3. 6 U S GOVERNMENT RESTRICTED RIGHTS RESTRICTED RIGHTS LEGEND All Symantec products and documentation are commercial in nature The software and software documentation are Commercial Items as that term is defined in 48 C F R section 2 101 consisting of Commercial Computer Software and Commercial Computer Software Documentation as such terms are defined in 48 C F R section 252 227 7014 a 5 and 48 C F R section 252 227 7014 a 1 and used in 48 C F R section 12 212 and 48 C F R section 227 7202 as applicable Consistent with 48 C F R section 12 212 48 C F R section 252 227 7015 48 C F R section 227 7202 through 227 7202 4 48 C F R section 52 227 14 and other relevant sections of the Code of Federal Regulations as applicable Symantec s computer software and computer software documentation are licensed to United States Government end users with only those rights as granted to all other end users according to the terms and conditions contained in this license agreement Manufacturer is Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 7 EXPORT REGULATION Export re export of this Software is governed by the laws and regulations of the United States and import laws and regulations of certain other countries Export or re export of Software to any entity on the Denied Parties List and other lists promulgated by various agencies of the United States Federal Government is strictly prohibited 8
4. Cloning disks and partitions on page 104 Note Sometimes the drive letter in Norton Ghost in DOS does not match the drive letter in Windows For example You back up to a file F test gho When you execute a backup task the backup appears in Ghost exe as E test gho Starting Norton Ghost in Windows Before starting Norton Ghost close all open programs Backing up restoring and cloning from Norton Ghost 35 Starting Norton Ghost in Windows To start Norton Ghost in Windows Doone of the following m On the Windows taskbar click Start gt Programs gt Norton Ghost 2003 gt Norton Ghost m On the Windows XP taskbar click Start gt All Programs gt Norton Ghost 2003 gt Norton Ghost Norton Ghost 2003 J KE J NortonGhost_ Ghost Basic Ghost Basic id Backup Backup your computer to a Ghost image file Ghost Advanced Restore Ghost Utilities 2 Restore your computer from a Ghost image file T View Log GD View the execution history of completed Ghost tasks Warton G host 7 Starting Norton Ghost from the tray icon By default Norton Ghost displays a single Windows tray icon in the system notification area at the end of the Windows 9x Me NT 2000 XP taskbar Use the tray icon as a shortcut to open the Backup Restore and Clone Wizards Launch Norton Ghost Backup your Computer Restore your Computer view Task Log 36 Backing up restoring and cloning from No
5. Norton Ghost User s Guide 9 symantec Norton Ghost User s Guide The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement Documentation version 6 8 PN 10024709 Copyright Notice Copyright 1998 2002 Symantec Corporation All Rights Reserved Any technical documentation that is made available by Symantec Corporation is the copyrighted work of Symantec Corporation and is owned by Symantec Corporation NO WARRANTY The technical documentation is being delivered to you AS IS and Symantec Corporation makes no warranty as to its accuracy or use Any use of the technical documentation or the information contained therein is at the risk of the user Documentation may include technical or other inaccuracies or typographical errors Symantec reserves the right to make changes without prior notice No part of this publication may be copied without the express written permission of Symantec Corporation 20330 Stevens Creek Blvd Cupertino CA 95014 Trademarks Symantec the Symantec logo Norton Ghost Ghost Walker Ghost Explorer and GDisk are trademarks of Symantec Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation IBM and PC DOS are registered trademarks of International Business Machines Corporation 3Com and EtherLink are registered trademarks of 3Com Corporation Compaq is a re
6. The Source Drive dialog box shows the details of every disk that Norton Ghost finds on the local computer In the Destination Drive dialog box select the destination disk Choose carefully as this is the disk that will be overwritten If a peer to peer connection method is used the destination disk can be any of the slave computer s disks However if this is a local disk to disk copy then the source disk is unavailable for selection Confirm the destination disk layout Warning The Destination Drive Details dialog box shows a suggested partition layout for the destination drive once the cloning process has been completed This partition layout may mirror the source drive layout Therefore the destination drive details appear similar to the source drive Click OK When the Proceed with disk clone question appears check the details and ensure that the correct options are selected 106 Backing up restoring and cloning from DOS Cloning disks and partitions 7 Do one of the following m Click Yes to proceed with the disk cloning The system performs an integrity check of the file structure on the source disk and then copies the source disk to the destination If you need to abort the process press Ctrl C but be aware that this leaves the destination disk in an unknown state Warning Only click Yes if you are sure that you want to proceed The destination disk is overwritten with no chance of recove
7. 3 When the computer has restarted type the following lt drive gt Ghost Tools Ghreboot lt drive gt is the drive letter assigned to your CD ROM drive To run Ghreboot exe if you installed Norton Ghost only 1 Insert your Norton Ghost installation CD into your CD ROM drive and restart your computer 2 When the computer has restarted type the following lt drive gt Tools Ghreboot lt drive gt is the drive letter assigned to your CD ROM drive Getting out of the Virtual Partition If your computer is in the Virtual Partition you must use the executable Ghreboot to restart your computer back into Windows To restart your computer back into Windows 1 At the command line type ghreboot 2 Press Enter Cancelling a Ghost exe operation If you start a Ghost exe operation you can abort the process by pressing Ctrl C Be aware that this leaves the destination image file in an unknown state Installing and uninstalling Norton Ghost If you are having problems installing or uninstalling Norton Ghost providing a log file of the installation or uninstallation assists Technical Support in analyzing the problem 196 Troubleshooting Writing to a recordable CD or DVD Add the following to the end of a command line to create a Logfile txt file in the root directory of your computer I v c logfile txt See Installing from the command line on page 207 To add logging to the end of a command line for Windows NT 2000 XP
8. Back up directly to a wide range of hard drives and removable media including CD R RW drives FireWire and USB hard drives DVD devices lomega ZIP and JAZ drives m Peer to peer communication Fast peer to peer communication using high speed parallel USB or network IP connections m Operating system support You can back up restore or clone computers installed with DOS Windows 2000 XP NT 9x OS 2 or Linux m File system support You can back up restore or clone FAT FAT32 NTFS and Linux Ext2 3 file systems m Image file editing Ghost Explorer lets you edit FAT and FAT32 image files m Restore individual files Ghost Explorer lets you restore individual files from an image file m Disk and partition management You can run GDisk from DOS or in a command shell from within Windows to manage partitions and disks m Tutorials A set of tutorials is included in Norton Ghost to provide a demonstration of the most commonly used functions What s new in Norton Ghost 2003 m Windows user interface You can launch Norton Ghost directly from Windows without having to restart your computer m Virtual Partition Eliminates the need for a boot disk in most situations m Linux support You can back up restore and clone EXT3 file systems m NTFS support Norton Ghost now writes to NTFS partitions You can store an image file on an NTFS drive and restore from an image file located on an NTFS drive About Norton Ghost 15 Ho
9. Customizing the template 0 0 sesessseseseseseeeeeteeesesesesesesesesseseees 88 Adding command line parameters to a boot package wo 88 Providing MS DOS aaran NN EE 89 7 8 Contents Chapter 7 Backing up restoring and cloning from DOS An overview Of using Ghost exe orat a E e e En E 92 Starting the Norton Ghost executable s ss ssssssssssessesseeseeseesessessesseesreseeseeseesee 93 Marking your disks onena nn TE E OE EN 94 Navigating without 2 MOUSE sdas a 94 Establishing a peer to peer connection with Ghost exe cccsseeeeesereeeeeeees 95 Creating a backup image file oc c ees esesesesescscscscsessssssssscscssssssssasasaeaves 97 Backing up a hard disk to an image file oe eeeseeeeeeseeeeteeeeaeeeeeees 97 Backing up a partition to an image file oo sees ee cece eeeeeeeeteeeeeeees 99 Restoring from an image file iderana n on a 101 Restoring a hard disk from an image file oo eeeseeeseeeseeeeeeees 101 Restoring a partition from an image file eee seeeeeeeeeteeeeeeeeseeeee 103 Cloning disks and partitions 0 nan i a o EARE 104 Cloning dis kio ME sorora EE EN A E 105 Cloning partition to partition edessa iniaa 106 Verifying image Integrity ese ccsecelesetssahsascanadeThcensseudstalucs tavedtesasealbeacaeaudatbeap tues 107 Adding switches to your Ghost operation wees sees eeeesseeeenenenenees 108 Chapter 8 Backing up and restoring with CD R RW and DVD R RW Image files and CD DVD WIETS seiretan eni TANE 112 Saving an image file d
10. Performance expectations on a network One advantage of Norton Ghost is speed Many factors affect performance There are ways to gauge whether Norton Ghost is running optimally When you use Norton Ghost across a network use the fast compression option If disk space is at a premium you can use higher compression but it can affect speed Image files and CRC32 Cyclic Redundancy Checking CRC is a data error checking technique CRC ensures that the original data written to the image file is the same as the data on the disk CRC32 is a CRC technique that uses a 32 bit value to store error checking information When an image file is created CRC32 details are embedded into the file to ensure that image file corruption is detected when the image is restored to disk CRC32 is currently included on a file by file basis with FAT partitions and on a volume basis for NTFS partitions In addition to image file error detection the CRC values are used to verify that image files and partitions or disks are identical This offers an additional method to detect bad sector writes and other drive anomalies that may be missed during normal imaging checks You can generate a text file that contains CRC values and associated file attributes using the CRC32 command line switch See Command line switches on page 153 Image files and volume spanning Images can be contained in a single file or spanned across a number of files Standard image
11. Table 9 1 lists the arguments with which you can start the program Table 9 1 Ghost Explorer arguments d1 Reports on corruptions or significant events in FAT file systems d2 Reports on corruptions or significant events in NTFS file systems d4 Reports on corruptions or significant events in Ext2 3 files The reports are presented to you as dialog boxes You can use all switches or use d7 to turn on all options Ghost Explorer has a batch mode in which it carries out a single command and then exits In this version batch mode supports the saving of the contents to a text file only To use this mode specify one of the switches in Table 9 2 Table 9 2 Batch mode switches t Saves the list of directories in the dump file to a file with the same name as the image file but with an extension of txt tf Saves a list of directories and files tv Saves a verbose listing of directories and files t vf filename Saves the list to the file specified See Listing the contents of an image file on page 121 If Ghost Explorer reports that a spanned or split image is corrupt without prompting for the second part of the image it may not recognize that the image is split Starting with the split argument forces Ghost Explorer to treat an image as a split image See Setting span file sizes on page 121 Using Ghost Explorer to modify image file contents 125 Using Ghost Explorer from the command line
12. Using Ghost Explorer with long file names The image index created by versions of Norton Ghost prior to 5 1c did not handle long file names containing double byte characters correctly such as file names in Asian or Eastern European languages Ghost Explorer may be able to show these names properly by reading them directly from the image file instead of from the index However the restoring of the image is much slower Use the switch ignoreindex to force this behavior You must have the correct char set loaded To set the correct char set 1 On the Windows taskbar click Start gt Settings gt Control Panel 2 Double click Regional Options 3 Select the required language option and then click OK 126 Using Ghost Explorer to modify image file contents Using Ghost Explorer from the command line Chapter Managing partitions using GDisk This chapter includes the following topics Introducing GDisk Running GDisk Overview of main command line switches Creating a partition Reinitializing the Master Boot Record Showing information about disks Performing multiple GDisk operations using batch mode FAT 16 partitions in Windows NT Deleting and wiping your disk Activating or deactivating a partition Hiding or unhiding a partition Modifying the Windows NT 2000 XP boot menu Support for Large Hard Disks 128 Managing partitions using GDisk Introducing GDisk Introducing GDisk GDisk lets you create partitions
13. on page 201 m Log file A log file may have been created that can be viewed in the View Log See Viewing the task log on page 59 IDE CD ROM drives To see if an IDE CD R RW drive is inaccessible to Norton Ghost open Ghosterr txt or the log file The IDE sections are named one or more of the following m IDE m IDE for PIO m IDE for UDMA If the word Unavailable appears under these headings then check the following m Ensure that the firmware for your CD R RW drive is current Check the Web site for the CD R RW drive manufacturer for the most current firmware m Update the computer BIOS with the latest version The computer BIOS may not be enabled to detect the IDE drive m Check the controller to which the IDE drive is attached The IDE drive might be attached to a controller that requires a driver for access Check the documentation for the controller to determine whether you need to load an IDE driver when starting your computer Drivers may be needed for controllers that are included on the computer s motherboard Reading and writing from a CD R RW drive are different processes You may be able to access a CD R RW drive from DOS to read the drive but not to write to the drive SCSI CD R RW drives To see if a SCSI CD R RW drive is inaccessible to Norton Ghost open Ghosterr txt or the log file The SCSI section is named ASPI 198 Troubleshooting Writing to a recordable CD or DVD CD R RW disc If th
14. restoring and cloning simple or mirrored volumes on dynamic disks Spanned striped and RAID 5 volumes are not supported by Norton Ghost You can back up an image of a partition on a disk in a dynamic disk set to an image file If you back up a disk then all of the partitions that Ghost supports on the disk and only those partitions are backed up to an image file Note Norton Ghost supports simple volumes in a contiguous space If a partition is not of this type then it is not included in the image file Operations that support dynamic disks are as follows m Partition to partition m Partition to image m Disk to disk m Disk to image m Check image m Check disk m CRC32 m CRC32 verify You can restore an image of a dynamic disk only to a basic disk not to a dynamic disk After you have restored the image file to a basic disk you can then use Windows 2000 Disk Manager to convert the disk to a dynamic disk To delete a dynamic disk use GDisk Use the switch gdisk mbr wipe to delete all partitions from the disk This method destroys all data on the disk See Reinitializing the Master Boot Record on page 132 You can also take a disk image of a dynamic disk if you use the image all ia switch The ia switch performs a sector by sector copy of the entire disk The disk on which the image is to be restored must be identical to the source disk in every way This function is only useful for creating a backup If
15. that supports a host to host connection and a data transfer of approximately 20 30 MB min ECP is the best option for LPT connections and has a data transfer rate of approximately 5 MB min Norton Ghost must be running under DOS on both computers See USB and DirectParallel Cables on page 181 TCP IP connections Connect the computers with an ethernet or token ring network interface card and an established network connection which includes one of the following m Crossover cable m Coaxial or twisted pair cable m Ethernet or Token Ring Network Interface Card m Ethernet or MSAU hub Install a network interface card NIC Transfer methods and hardware setup 179 SCSI tape drives SCSI tape drives To use Norton Ghost with a SCSI tape device the tape media and the tape device must have an Advanced SCSI Programming Interface ASPI driver for DOS installed The driver is installed in the Config sys file as shown in the following example device C scsitape aspi4dos sys The Norton Ghost wizards automatically attempt to detect and load Adaptec SCSI cards If this succeeds you do not need to make any additions to Config sys If Norton Ghost does not detect the SCSI card you can add the drivers in one of the following ways m Inthe Norton Ghost wizards in the Preferences and Options dialog box on the SCSI driver settings tab m Inthe Norton Ghost wizards in the Preferences and Options User dialog box on the User
16. 200 boot disk 73 IBM DOS 73 MS DOS 73 89 PC DOS 89 version 49 drive letters mapping 54 drive large 64 drivers 53 dst switch 169 dump command 166 log file 156 DVD supported media 112 writing to 112 dynamic disks 68 E error log file 155 extended disk access 157 F FAT clusters 155 FAT file system See file system fatlimit switch 157 fcr switch 157 femax switch 157 ffi switch 157 ffs switch 157 ffx switch 157 file system FAT partition id 157 FAT12 118 FAT16 118 157 Windows NT 135 157 FAT32 118 156 conversion from FAT16 157 Linux Ext2 3 118 132 NTFS 156 161 partition 193 resizing 157 file by file copy 161 files skipping 163 finger switch 158 fingerprint 36 37 39 158 FireWire drivers 54 firmware 197 fis switch 158 fni switch 158 fns switch 158 fnx switch 158 fro switch 158 fx switch 158 G GDisk 128 batch mode 134 large hard disks 142 switches 129 141 GDisk32 128 modifying boot menu 138 Ghost Boot Wizard 17 starting 74 writing toa CD 112 Ghost Explorer 22 command line 123 switches 123 Ghost Walker 146 command line 148 switches 148 Ghost exe 22 92 cancelling 195 starting 59 Ghost exe operation 94 Ghosterr txt See abort log Ghreboot exe 57 58 restart Windows 195 GoBack 67 H h switch 158 hard disk active 129 batch 129 creating 129 deleting 129 135 entire copy 159 hiding partitions 129 large drives 142 MBR 129 number of 157 space 158 status 129 wiping 135 hibernat
17. 47 display options 48 fingerprint 158 starting 34 starting from Virtual Partition 57 noscsi switch 161 ntchkdsk switch 161 NTFS See file system ntic switch 161 ntiid switch 161 ntil switch 161 0 options 47 options Norton Ghost 48 or switch 161 P parallel port transfer automation 160 165 setup 95 partition 128 backup 36 cloning 39 106 cloning mirrored 161 creating 131 158 extended 157 extended partition tables 159 FAT id 157 hiding 137 restore 37 size 164 status 133 password 46 145 146 161 PC DOS 49 89 200 pcopy command 166 pdump command 166 peer to peer 55 95 connections 178 TCP IP 54 performance network 63 ping utility 203 pload command 166 pmbr switch 161 procedures disk cloning 104 from image file 102 to disk 105 to image file 98 partition cloning 106 from image file 103 to image file 99 to partition 106 pwd pwd x switch 161 Q quiet switch 162 R RAID 68 161 rb switch 162 rebooting 195 restore Ghost exe 101 103 Norton Ghost 37 Restore Wizard 37 S script switch 162 SCSI 161 drivers 53 157 158 Adaptec 77 tape drives 66 setup 179 switches 164 sector bad 155 158 165 sector by sector copy 158 Service and Support 209 setup 180 See also SCSI tape signature bytes 157 skip x switch 163 skipping files 69 slave mode 95 165 source switch 167 span switch 163 spanning 64 65 68 avoiding user prompt 155 list of drives to search 157 naming 155 160 override 161
18. BIOS does set up Plug and Play devices For example if the setting in the BIOS is Plug and Play O S then the setting for the BIOS to set up Plug and Play devices is N Some BIOS phrase this differently and require the setting to be Y Try the generic instructions for accessing the BIOS included in this manual or check your computer manual for instructions specific to your computer This applies only to some cards and some BIOSs Creating an image on an NTFS partition You may experience problems if you are attempting to back up in the following situation m You have a dual boot environment m You are running Norton Ghost from a Windows 9x partition m You are trying to create an image in an NTFS partition This cannot be achieved because of a known Windows 9x limitation of reading NTFS partitions A workaround for this is to start your computer with a Ghost boot disk and then run Ghost exe to complete the backup image Cannot start from drive A If your computer does not check drive A first on startup use your computer s Setup program to change its settings 194 Troubleshooting Problems running Norton Ghost Be careful when you make changes using your computer s Setup program If you have never used it before you may want to refer to your computer manufacturer s documentation To change your computer s settings 1 2 3 4 Restart your computer A message appears telling you the key or keys to press to ru
19. Clone disk to disk or partition to partition Select a disk or partition in the Source pane and a disk or partition in the Destination pane The source disk or partition will be cloned to the destination disk or partition 2 Source 3 Destination B a CPA IMAGES F OTHERIMAGES G Disk Partitions Size 3 Model 34082 57340823A 3 54 Serial number 3HE00N23 Serial number 7EF125XD I symantec lt Back J _New gt _ _Cancel_ Hep Peer to Peer Wizard The Peer to Peer Wizard starts Ghost exe in the Virtual Partition with the peer to peer drivers loaded Peer to Peer Wizard 9 symantec Peer to Peer Wizard The Norton Ghost Peer to Peer Wizard steps you through the task of performing a Ghost operation such as a backup or restore that involves two computers The two computers need to be physicaly connected using a peer to peer connection e e e oO For more information see the Norton Ghost User s Guide Select the peer to peer connection type O ICP peer to peer O LPT peer to peer Next gt Cancel Help 20 About Norton Ghost Norton Ghost components Create Virtual Partition Wizard The Create Virtual Partition Wizard restarts your computer in the Virtual Partition in DOS with files from a selected directory This enables you to run DOS applications Create Virtual Partition Wizard Create Virtual Partition Specify the amount of free space requir
20. DAYS OF PURCHASE AND YOUR MONEY WILL BE REFUNDED 1 LICENSE The software which accompanies this license collectively the Software is the property of Symantec or its licensors and is protected by copyright law While Symantec continues to own the Software You will have certain rights to use the Software after Your acceptance of this license This license governs any releases revisions or enhancements to the Software that Symantec may furnish to You Except as may be modified by a Symantec license certificate license coupon or license key each a License Module which accompanies precedes or follows this license Your rights and obligations with respect to the use of this Software are as follows YOU MAY A use one copy of the Software on a single computer Ifa License Module accompanies precedes or follows this license You may make that number of copies of the Software licensed to You by Symantec as provided in Your License Module Your License Module shall constitute proof of Your right to make such copies B make one copy of the Software for archival purposes or copy the Software onto the hard disk of Your computer and retain the original for archival purposes C use the Software on a network provided that You have a licensed copy of the Software for each computer that can access the Software over that network D after written notice to Symantec transfer the Software on a permanent basis to another person or ent
21. Disk to disk m Partition to partition Do one of the following m Select the source hard disk or partitions m Select the image file Do one of the following m Select the destination hard disk or partition m Select the image file Make sure that you select the correct destination to overwrite The destination disk is completely overwritten with no chance of recovering any data Complete the Ghost operation Note On the Ghost exe main menu the option of GhostCast is not supported The GhostCast functionality is available only with Symantec Ghost Enterprise Edition If you require GhostCast functionality see Service and support solutions on page 209 Backing up restoring and cloning from DOS 93 Starting the Norton Ghost executable Starting the Norton Ghost executable The Norton Ghost executable is a DOS based application and runs in DOS mode outside of Windows If you run the Norton Ghost executable Ghost exe within Windows 95 98 Me note the following m Files may be in an open or changing state If these files are cloned or backed up the resulting destination files are left in an inconsistent state m The partition on which Windows is installed must not be overwritten m If you overwrite a disk or partition the computer must be restarted m Ghost exe does not automatically restart the system m Hard disk sizes may appear smaller than their actual sizes The Norton Ghost executable can only access t
22. GENERAL If You are located in North America or Latin America this Agreement will be governed by the laws of the State of California United States of America Otherwise this Agreement will be governed by the laws of England This Agreement and any related License Module is the entire agreement between You and Symantec relating to the Software and i supersedes all prior or contemporaneous oral or written communications proposals and representations with respect to its subject matter and ii prevails over any conflicting or additional terms of any quote order acknowledgment or similar communications between the parties This Agreement may only be modified by a License Module or by a written document which has been signed by both You and Symantec This Agreement shall terminate upon Your breach of any term contained herein and You shall cease use of and destroy all copies of the Software The disclaimers of warranties and damages and limitations on liability shall survive termination Should You have any questions concerning this Agreement or if You desire to contact Symantec for any reason please write i Symantec Customer Service 555 International Way Springfield OR 97477 USA or ii Symantec Customer Service Center PO BOX 5689 Dublin 15 Ireland 9 ADDITIONAL USES AND RESTRICTIONS Notwithstanding any of the terms and conditions contained in the Symantec Corporation Software License Agreement the following additional term
23. If you start and run Norton Ghost from Windows then the only boot disk you need is a recovery boot disk If you are running Norton Ghost from Windows then the system files and drivers required to perform the backup restore or clone are provided for you Note If you saved your image file directly to CD or DVD then you do not need a recovery boot disk Norton Ghost includes Ghost exe if you save the image file to CD or DVD To use Ghost exe you must have a Ghost boot disk The following tasks require a boot disk m Restoring your computer with Ghost exe after software or hardware failure m Cloning a computer that does not have Windows installed How to use a Ghost boot disk Once you have created the necessary boot disks you can insert a boot disk into your computer and restart your computer This starts the computer in DOS and starts Ghost exe You can then run Ghost exe to back up restore and clone on your computer from DOS See Starting the Norton Ghost executable on page 93 Creating boot disks with the Ghost Boot Wizard 73 Files included on a Ghost boot disk Files included on a Ghost boot disk A Ghost boot disk contains the files required to run Ghost exe This includes the following m Ghost exe The Norton Ghost for DOS executable m DOS system files PC DOS is supplied for the purpose of creating Ghost boot disks The DOS files are installed automatically when you create the boot disk in Ghost Boot
24. Norton Ghost components Norton Ghost includes a number of products and utilities Norton Ghost wizards Norton Ghost includes Windows wizards to guide you through the basic tasks 18 About Norton Ghost Norton Ghost components These wizards include Backup Wizard The Backup Wizard lets you select a hard disk or partition to back up to an image file Backup Wizard Backup a disk or partition Select the disk or the partitions to backup Destination Eile O Recordable CD or DVD CPO IMAGES F OTHERIMAGES G Disk Partitions 2 Size 37 27GB Model 573408244 Serial number 3HEOON23 9 symantec lt Back _ Next gt _ Cancel Help Restore Wizard The Restore Wizard lets you restore a hard disk or partition from an image file Restore Wizard Select source and destination Inthe Source pane select the image file to restore a disk or a partition within the file to restore a partition In the Destination pane select the target disk or partition that you want to restore Source Image a Destination Wing 0 o soog T paag Image file Disk Partitions Partitions 2 Total size Size 37 27GB Model ST340824A Serial number 3HE00N23 9 symantec lt Back Next gt Cancel Help About Norton Ghost 19 Norton Ghost components Clone Wizard The Clone Wizard lets you clone a hard disk or partition directly from another hard disk or partition Clone Wizard
25. O Box 5689 Dublin 15 Ireland 212 Service and support solutions Subscription policy Mexico Symantec Mexico http www service symantec com mx Blvd Adolfo Ruiz Cortines 52 5 661 6120 No 3642 Piso 14 Col Jardines del Pedregal Ciudad de M xico D F C P 01900 M xico Other Latin America Symantec Corporation http www service symantec com mx 9100 South Dadeland Blvd Suite 1810 Miami FL 33156 U S A Subscription policy If your Symantec product includes virus firewall or web content protection you might be entitled to receive protection updates via LiveUpdate The length of the subscription could vary by Symantec product When you near the end of your subscription you will be prompted to subscribe when you start LiveUpdate Simply follow the instructions on the screen After your initial subscription ends you must renew your subscription before you can update your virus firewall or web content protection Without these updates your vulnerability to attack increases Renewal subscriptions are available for a nominal charge Every effort has been made to ensure the accuracy of this information However the information contained herein is subject to change without notice Symantec Corporation reserves the right for such change without prior notice January 15 2002 Glossary boot disk cloning command line create DHCP DOS dump dynamic disk A disk that contains the Norton Gho
26. Winnt then provide the path to this folder but do not include the root directory For example use sysfolder 2k WinNt not sysfolder f 2k WinNt Adding an entry for starting a non Windows NT 2000 XP operating system The syntax for this command is as follows gdisk32 bootini add d diskno p partno desc description inifile filename bsectfile filename r This entry to Boot ini references a boot sector file used to continue the boot up process The entry has the following format lt full path to boot sector file gt lt boot sector file gt description For example C bootos2s dat Boot OS 2 System When adding this entry GDisk does the following m Reads the first sector of the targeted partition boot sector m Writes out the contents of that sector to a boot sector file m Adds a reference to that boot sector file to Boot ini The bsectfile switch is optional It is used if you want the created bootsect dat file to be saved somewhere other than the default location You must specify the full path and file name for the boot sector file that is created when you use the bsectfile switch Managing partitions using GDisk 141 Modifying the Windows NT 2000 XP boot menu GDisk32 does the following by default m Builds the file name from the entry descriptions omitting any invalid characters under DOS rules for 8 3 file name format Creates the boot sector file in the root directory of the C drive and
27. Wizard m Any files and drivers required to access the selected hardware This includes CD R RW drivers network protocol files or network interface card drivers Note In previous versions of Norton Ghost MSCDEX was required to read an image from a CD This is no longer necessary in Norton Ghost 2003 When to include MS DOS on a boot disk By default Norton Ghost includes PC DOS on a Ghost boot disk However some computer models may not start from a Ghost boot disk that contains PC DOS If your computer does not start from a Ghost boot disk create a new Ghost boot disk from the Ghost Boot Wizard and include Windows 95 98 MS DOS You must provide Windows 95 98 MS DOS for the computer running the Ghost Boot Wizard before you create an MS DOS Ghost boot disk See Providing MS DOS on page 89 Creating a recovery boot disk When you have created your first backup image you must create a recovery boot disk and ensure that you can start your computer and access the backup image using the boot disk Note If you saved your image file directly to CD or DVD then you do not need a recovery boot disk Norton Ghost includes Ghost exe if you save the image file to CD or DVD 74 Creating boot disks with the Ghost Boot Wizard Opening the Ghost Boot Wizard See Table 6 1 to determine which type of boot disk you should create as a disaster recovery disk Once you have created a recovery boot disk ensure that your compu
28. a complete replacement for the Microsoft FDISK and FORMAT utilities that allows the following FAT file system formatting Batch mode operation Hiding and unhiding of partitions Secure disk wiping to US Department of Defense standards Extensive partition reporting Boot ini manipulation GDisk32 only Two versions of GDisk are supplied GDisk Runs in DOS GDisk32 Runs from the command prompt in a Windows operating system a About Norton Ghost Norton Ghost components Ghost Walker Ghost Walker assigns a statistically unique security identifier SID and a unique computer name to cloned Microsoft Windows NT 2000 XP workstations The SID is an important part of the Windows NT 2000 XP security architecture as it provides a unique identifier when these computers are networked If you are cloning more than one computer using the multiuser pack you can use Ghost Walker to set up each computer on a network with a unique identification which is mandatory on a Microsoft network Chapter Installing Norton Ghost This chapter includes the following topics m Minimum system requirements m Installing Norton Ghost m Updating Norton Ghost m Uninstalling Norton Ghost 26 Installing Norton Ghost Minimum system requirements Minimum system requirements To install and run Norton Ghost the minimum requirements are as follows Ghost exe IBM computer or 100 compatible 486 processor VGA monitor Super VGA rec
29. and defaults on page 46 If you want to set advanced LPT peer to peer driver settings then click LPT driver settings See Setting LPT peer to peer drivers on page 55 In the Important Information dialog box if you do not want to view this warning again click Don t show this screen again and then click Next Backing up restoring and cloning from Norton Ghost 43 Identifying a hard disk 7 Inthe Disaster Recovery window select one of the following m Launch Tutorials Opens the tutorial index From the tutorials you can select a tutorial that demonstrates how to create a recovery boot disk m Continue Returns to the Create Task dialog box This dialog box warns you to ensure that you can run Ghost exe and access your image file once it has been created You may need to create a recovery boot disk See Creating a recovery boot disk on page 73 8 Select one of the following Run Now Restarts your computer into DOS and starts Ghost exe m Disaster Recovery Starts the Ghost Boot Wizard and creates a recovery boot disk See Creating a recovery boot disk on page 73 Identifying a hard disk Before you can use Norton Ghost on a hard disk Norton Ghost must identify the disk You can do this during any backup restore or clone operation This dialog box appears during a backup restore or clone operation if you have not previously identified the hard disk To identify a disk Inthe Add
30. at least one random character without exceeding the length of the original name BV lt drv part gt Specifies the drive number and partition number of the bootable operating system installation to update If there is more than one operating system then this switch must be included in the command AV lt drv part gt Specifies the drive number and partition number of an additional volume containing a file system to update m More than one volume may be specified by repeating the argument for each additional volume m This switch cannot be combined with AV ALL 150 Updating Security Identifiers SIDs and computer names Using Ghost Walker Table 11 1 Command line options AV ALL Specifies that all other volumes are to be included as additional volumes AV ALL cannot be combined with the AV lt drv gt lt part gt switch SURE Specifies that the update should start without user confirmation DIAG Specifies that the utility can only generate diagnostic dumps and log files not update the computer name or SID IGNORE Specifies that Ghost Walker should not check Windows NT or _DOMAIN 2000 installations for domain membership REBOOT Restarts the computer after a successful update REPORT Generates a report containing details of the update to lt filespec gt UPDATE RPT An alternate report file can be specified LOGGING Specifies that diagnostic logging is generated to t
31. avoid errors The consequences of an error could be serious Assigning a drive letter to a CD DVD drive You can assign a drive letter to a CD or DVD drive This lets you select a drive letter when restoring an image file from a CD DVD Use this option if you are restoring an image file that was written to a CD DVD using a tool other than Norton Ghost To assign a drive letter to a CD DVD drive 1 Do one of the following m Toset this option as a default in the Ghost Basic window click Options m To assign a drive letter to a CD or DVD drive while running a Windows wizard task in the Advanced Settings window click Advanced Settings On the CD Driver tab click Assign drive letters to CD DVD drives Click OK Setting the options for a mapped network drive You can set the options for connecting to a mapped network drive 48 Setting options and defaults Setting Norton Ghost options and defaults To set the options for a mapped network drive 1 oN OO Ww While running a Windows wizard task in the Advanced Settings window click Advanced Settings Click Map network drive Do one of the following m Select a network card from the drop down list Norton Ghost displays any installed drivers that it detects Select the network driver for the particular make and model of the network card that is installed on the computer See Selecting a template on page 84 m Click Browse to open the Ghost Boot Wizard and
32. disk or partition 00 sees esesesesesessssssasssssesssasasasasaes 39 Launching Ghost exe peer to peer ccecccccecsescseseeeseeeseeeseseeeseseeeessseeseeeseees 40 Identifying a hard disk woe E a EER eA 43 Setting options and defaults Setting Norton Ghost options and defaults 0 sessseseseseeseteesesesesesesees 46 Adding command line switches to a task ss ssssssssssssssessssresressessessessesee 47 Assigning a drive letter to a CD DVD drive wc csteeteeseseseseeeseseaes 47 Setting the options for a mapped network drive we esesseseseseteeeees 47 Settinig display Options sirrinin nne NEAR 48 Setting the DOS Version sic05 seb sp tale epehis aeise atshie Leon eeieeee 49 Setting the image integrity check default wo eseeeeeeeeeeeeees 51 Setting a compression level wee esceseseseeceeeesescsesssesssssssesesesesesesesees 51 Assigning a password to an image file eesesesesseecseseeeeeeesseseeeeeeaeees 52 Adding free space to the Virtual Partition wees 52 Installing SCS drivers as ca ieecscecdacescsscetevesevateveddeadotasetiioteteecsdeasdeaterasares 53 Setting external storage device drivers woes eseseeeeeseseseseseseeees 54 Setting TCP IP drivers neire a ara eSa TEn TARE a EAA S 54 Setting LPT peer to peer drivers neriesi ini a 55 Installing extra drivers uinie ri E E ENN 56 Installing USB peer to peer drivers sssseesesssseessessessessessesresseeseeseereerees 57 Running your computer from the Virtual Partition wees 57 Restarting your com
33. existing boot menu for the current Windows NT 2000 XP operating system The syntax for this command is as follows gdisk32 bootini inifile filename Adding an entry to Boot ini There are two types of functions that you can add to a Boot ini file m Start another installation of Windows NT 2000 XP that resides on a different partition m Start a non Windows NT 2000 XP operating system that resides on a different partition Managing partitions using GDisk 139 Modifying the Windows NT 2000 XP boot menu GDisk does not add an entry to Boot ini in the following cases m An entry with the description already exists in Boot ini case insensitive m The referenced partition is of type Extended m The referenced partition is hidden The following table describes the function of each switch for both types of entries Table 10 9 Boot ini switches E bootini Modifies Boot ini add Creates a new entry in Boot ini d diskno Represents the physical fixed disk from 1 to 8 p partno Indicates the partition from which to boot desc description Specifies the description to appear in the NT boot loader menu inifile filename Specifies the full path and file name for Boot ini The default value is C boot ini bsectfile filename Specifies the boot sector file to create For example C bsect dat winnt Adds an entry to start a Windows NT 2000 XP operating system sysfolder folder Specifies the system fol
34. file To restore a disk or partition 1 2 10 11 12 13 In the Ghost Basic window click Restore and then click Next In the Restore Wizard window click Browse and find the image file from which to restore If you want to view the contents of the image file in Ghost Explorer click Open image in Ghost Explorer See Viewing image files on page 119 Click Next In the left pane select the image file or partition within the image file to restore In the right pane select the destination hard disk or partition that is to be overwritten Click Next The Overwrite partition warning dialog box appears if you are overwriting any of the following m The current Windows partition m The Ghost installation Click Next to continue If this is the first time that you have used Norton Ghost on this computer in the Add Ghost Disk Identification dialog box identify the disk See Identifying a hard disk on page 43 If you have previously used Norton Ghost on this computer then this dialog box does not appear If you want to set advanced settings for the restore then click Advanced Settings See Setting Norton Ghost options and defaults on page 46 Click Next In the Important Information dialog box if you do not want to view this warning again click Dont show this screen again and then click Next Click Run Now to restore the image file to the selected hard disk or partition Your computer i
35. files Standard image files consist of a single file that contains the contents of the complete disk or required partitions This type of image file is stored on other hard drives tape CD or DVD drives where the volume is large enough to hold the complete image file 64 Image file options Image files and volume spanning Limitations on the image file size The default and maximum image file size is 2GB However by using size limited multisegment image files you can take an image of a disk or partition that is larger than 2 GB Norton Ghost does support IDE drives larger than 128 GB However at the time of this printing no operating system supports these large drives Size limited image files There are situations in which it is not practical to have a standard image file Norton Ghost can split an image file into segments known as spans that are limited to a user specified size This option is most commonly used to limit span sizes to 620 MB for later transfer to a CD ROM disc Spanned image files Spanned image files are similar to size limited image files The difference is that each segment file or span of the image file is limited by the actual volume size of the media to which the image is being saved This lets you specify a drive and file name and lets Norton Ghost determine when to request another volume or location for the remaining data This is very useful when using ZIP JAZ LS120 Superdisk CD R RW and ot
36. gives it a dat file extension For example gdisk32 add d 1 p 2 desc Boot OS 2 This produces a boot sector file C bootos2 dat Removing an entry from Boot ini The syntax to remove an entry from Boot ini is as follows gdisk32 bootini remove entry nunber inifile filename r Table 10 10 remove switches remove Removes the entry from Boot ini entry nunber Removes the ID of the entry from Boot ini If the entry to be removed is the default boot option then GDisk removes the entry and sets the first entry in the remaining list as the default boot entry GDisk does not remove the entry if it is the only entry in Boot ini Setting the default boot option and timeout Use the default switch to set the default boot option and timeout The syntax for this command is as follows gdisk32 bootini default entry nunber timeout sec inifile filename r Table 10 11 Default boot option and timeout switches default Sets the default boot option and timeout entry number Sets the ID of entry as the default boot option timeout sec Sets the number of seconds before the default boot option is selected 142 Managing partitions using GDisk Support for Large Hard Disks Support for Large Hard Disks GDisk includes large disk drive support for IDE and SCSI hard drives disks that exceed the 1024 cylinder BIOS limitation which translates to a capacity greater than 7 8 GB G
37. has been created Unless the ntfat16 or 32 switches are used the partition type is determined by the following m If the partition is less than 16MB FAT12 m If the partition is between 16MB and 512MB FAT16 m If the partition is greater than 512MB FAT32 q Performs a quick format if used in combination with the for switch If you do not use this switch then GDisk performs a surface scan of the partition and marks any bad sectors v label Gives the new formatted partition the specified label when used in combination with the for switch 32 Indicates that the partition is not formatted as FAT32 Limits primary and logical partitions to 2048 MB Partitions over 16 MB are formatted as FAT 16 This switch is useful if the operating system does not support FAT32 such as Windows NT 4 ntfatl6 Lets you create a FAT 16 primary or logical partition up to 4097 MB The cluster size is 64 KB Partitions over 16 MB are formatted as FAT16 Windows 9x and DOS systems may be unable to access partitions that are created with this switch and are over 2048 MB Reinitializing the Master Boot Record Use the mbr switch to rewrite the boot code in the Master Boot Record MBR You may need to reinitialize the MBR to eliminate a boot sector virus residing there You can also use the mbr switch with the wipe option to delete a dynamic disk This switch functions with GDisk only Note The switch must be used when yo
38. is interchangeable with create Mass Storage Device m DVD pcopy m disk partition m disk partition prestore m file partition m disk partition Note The pload switch has been mpepar tition 7 replaced by the prestore switch The m CD image partition pload switch is still fully functional m USB 1 1 and 2 0 and is interchangeable with prestore Mass Storage Device pcreate m disk partition m file Note The pdump switch has been m partition partition m tape f replaced by the pcreate switch The You can specify more m CD writer pdump switch is still fully functional than one partition m USB1 1and 2 0 and is interchangeable with pcreate Mass Storage Device m DVD Setting a source for the clone switch The syntax for this switch is as follows SRC disk file tape cd dvdwriter 168 Command line switches Clone switch usage SRC defines the source for the operation selected by the clone mode option Table A 3 Source options for cloning disk drive number Source disk drive number Numbers start at 1 For example SRC 1 A partition on a drive can also be specified Numbers start at 1 For example SRC 1 2 file filename The source image file name For example SRC g source gho A partition in an image file can also be specified For example SRC g source gho 2 Files can also be read from a CD ROM drive To specify a file located on a file system not recognized by DOS such as NTFS use the
39. manually before further use Earlier versions ejected the tape by default By default Norton Ghost does not eject the tape It rewinds the tape before exiting to DOS Sets the ASPI driver to report a read write as successful only when the data has been transferred to the physical medium Useful when using older or unreliable tape devices or sequential media Specifies the tape block size in units of 512 bytes where x is 1 to 128 Allows control of tape speed where x is 0 to F 0 is the default 1 to F increase tape speed Only use this when the tape does not work correctly at the speed used by Norton Ghost Sets the ASPI driver to report a read write as successful only when the data has been transferred to the tape drive It is possible that this occurs before the data is physically written to the medium The TCP IP master mode switch causes Norton Ghost to go into TCP IP master mode automatically and is the equivalent of selecting TCP IP Master from the main menu The IP address of the slave computer may be specified See Peer to peer connections on page 178 tcps usbm usbs vdw ver Z Command line switches 165 Command line switches The TCP IP slave mode switch causes Norton Ghost to go into TCP IP slave mode automatically and is the equivalent of selecting TCP IP Slave from the main menu See Peer to peer connections on page 178 The USB master mode switch causes Norton Ghost to go into USB mas
40. may affect the speed of operations When you select a compression level Norton Ghost estimates the amount of space available for the destination image file If there is insufficient space Norton Ghost prompts you to enable spanning of image files Backing up a hard disk to an image file When you back up a hard disk a copy of the entire disk is saved as an image file 98 Backing up restoring and cloning from DOS Creating a backup image file To back up a disk to an image file 1 On the Norton Ghost main menu do one of the following m Local Click Local gt Disk gt To Image m Peer to peer connection Click Disk gt To Image Horton Ghost 2003 Copyright C 1998 2002 Symantec Corp All rights reserved EE In the Source Drive dialog box select the source disk The Source Drive dialog box shows details of every disk that Norton Ghost finds on the local computer In the File Locator dialog box type the image file destination and name In the Image file description dialog box type a description of the image file You can modify this description in Ghost Explorer when the image file has been created Click Save In the Compress Image dialog box do one of the following m Click No for no compression high speed m Click Fast for low compression medium speed m Click High for high compression slower speed See Image files and compression on page 62 When the Proceed with Image File Crea
41. of every disk that Norton Ghost finds on the local computer In the Source Partition dialog box select the source partitions to include in the destination image file The Source Partition dialog box contains the details of all the partitions on the selected source disk Multiple partitions may be selected Click OK In the File Locator dialog box select the image file destination and name 100 Backing up restoring and cloning from DOS Creating a backup image file 10 11 In the Image file description dialog box type a description of the image file You can modify this description in Ghost Explorer when the image file has been created Click Save In the Compress Image dialog box do one of the following m Click No for no compression high speed m Click Fast for low compression medium speed m Click High for high compression slower speed See Image files and compression on page 62 In the Proceed with partition image creation dialog box ensure that the correct options are selected Do one of the following m Click Yes to proceed with the image file creation The system performs a quick integrity check of the file structure on the source partitions and then copies the source partitions to the destination image file If you need to abort the process press Ctrl C but be aware that this leaves the destination image file in an unknown state m Click No to return to the menu If spanning is
42. or identical configurations to that of the original computer or hard drive Contents Chapter 1 Chapter 2 About Norton Ghost Introducing Norton Ghost wo eeesssesesesescsescsesescssssssssscssssssssssssseasacaas 14 What s new in Norton Ghost 2003 ccccsccsscsscesscssscssecsscesscssessecsseesseeseceseenes 14 How Norton Ghost works cccccsscsscssscsscesscscesssesscessesssesssessesseesscesecsseesseenes 15 Virtaal Partition ensenen R A RRG 15 Hardware restrictions cccccsscsscssscssecsscesscssccsscesscescessccssesseceesnsceeeeseeees 16 Preparing for an emergeny oo eeeccecscsesessseseesstssstsseseseessseeeeseeeees 16 Norton Ghost components oo eesesesesesesesesssesesesssesssssessssssssssasseasaeaes 17 Norton Ghost wizards cccccsscsscesscssscsscesscssecsscescescesscesscesecseeesecseeeseeees 17 Norton Ghost executable c ccccccccsccssccsscssscsscessceeessecsscseecseceseceseesseens 21 Ghost Boot Wizard cccccsccssccsscescesscesecssccsscesecssccsscesecseecscesecssecseceaeeees 22 GHOSE EXPlOTel 2 1 cdescsessssvesovevavevosevavesovevesteesteesesesesestesstsseseseseseserevesstenths 22 GDIR rrna SSeS discs tases eae ds sacs see asad nsndadasaes desde Ai 23 Ghost Wallet ptian n E EE Bux sndsoecvieleavs 24 Installing Norton Ghost Minimum system requireMent cccssseecssssesescsessseeecsesssseesessesseesessesseees 26 E Aa E AE EE 26 ED and DVD Writing soconococonsouconoonoonennneniinniaiiiaiiiias 26 S
43. or rebate status information Access customer service FAQs Post a question to a Customer Service representative For upgrade orders visit the online upgrade center at http www symantecstore com Worldwide service and support Technical support and customer service solutions vary by country For information on Symantec and International Partner locations outside of the United States please contact one of the service and support offices listed below or connect to http service symantec com and select your region under the Global Service and Support Service and support solutions 211 Worldwide service and support Service and support offices North America Symantec Corporation http www symantec com 555 International Way Springfield OR 97477 U S A Argentina and Uruguay Symantec Region Sur http www service symantec com mx Cerrito 1054 Piso 9 54 11 5382 3802 1010 Buenos Aires Argentina Asia Pacific Ring Symantec Australia http www symantec com region reg_ap Level 2 1 Julius Avenue 61 2 8879 1000 North Ryde NSW 2113 Fax 61 2 8879 1001 Sydney Australia Brazil Symantec Brasil http www service symantec com br Market Place Tower 55 11 5189 6300 Av Dr Chucri Zaidan 920 Fax 55 11 5189 6210 12 andar Sao Paulo SP CEP 04583 904 Brasil SA Europe Middle East and Africa Symantec Customer Service http www symantec com region reg_eu Center 353 1 811 8032 P
44. partition also deletes any logical partition within it The diskwipe switch wipes the entire disk partitions partition table MBR and all used and unused space These switches function with GDisk only 136 Managing partitions using GDisk Deleting and wiping your disk The syntax for the delete switch is as follows GDisk gdisk disk del pri nth ext nth log nth p partn no all qwipe dodwipe customwipe n The syntax for the diskwipe switch is as follows GDisk gdisk disk diskwipe dodwipe customwipe n Table 10 6 diskwipe switches disk Represents the physical fixed disk from to 8 del Deletes a DOS partition or logical DOS drive pri nth Deletes the nth primary DOS partition The default is 1 ext nth Deletes the nth extended DOS partition The default is 1 Also deletes any logical partitions in the extended partition log nth Deletes the nth logical DOS drive from the extended DOS partition p partn no Indicates the partition to delete Use the number reported by GDisk in standard display mode not using Iba or raw for partn no all Deletes all partitions qwipe Overwrites the partition s data area before deleting the partition Makes one pass of deleting the data on the disk dodwipe Overwrites the partition s data area before deleting the partition Makes seven passes of deleting the data on the disk This is the s
45. select a network card From the Ghost Boot Wizard you can add a network card If your network card is not on the list you can modify a network card template See Selecting a template on page 84 and Adding network drivers to the Ghost Boot Wizard on page 86 Select one of the following m Use DHCP Use this option if your network contains a DHCP server m Static IP Address Complete the fields below this option if your network does not contain a DHCP server In the Network resource field type a network resource In the User name field type a user name In the Domain field type a domain name Click OK Setting display options You can set some default display options To set display options 1 2 3 In the Ghost Basic window click Options Click Display Check Show Norton Ghost tray icon on start up to display the Norton Ghost icon in the taskbar Check Show disaster recovery warning before running a Norton Ghost task to display the Disaster Recovery dialog box before running a task Setting options and defaults 49 Setting Norton Ghost options and defaults 5 Check Show information screen about the DOS version of Ghost to display the warning that Norton Ghost restarts into DOS while running a task 6 Click OK Setting the DOS version By default Norton Ghost includes PC DOS in the Virtual Partition However some computer models may not start from a Virtual Partition that contains PC DOS If y
46. that you have saved in a selected folder Once you have created a Virtual Partition from a folder you can run any application that you have provided in the selected folder The Virtual Partition is created with the following files m Ghreboot exe This executable file lets you restart your computer back into Windows m Selected driver settings You can select drivers to include in the Virtual Partition that will let you access external hardware m DOS applications stored in the selected folder Any DOS applications that you provided in the selected folder are bundled and included in the Virtual Partition If you include Autoexec bat and Config sys in the selected folder then they are modified by Norton Ghost when the Virtual Partition is created 58 Setting options and defaults Checking the integrity of an image file Before you create the Virtual Partition you must create a folder that contains the files that you want included in the Virtual Partition To create the Virtual Partition from a folder 1 In the Ghost Basic window click Ghost Advanced and then click Create Virtual Partition Click Next Click Browse to select a directory from which to create the Virtual Partition In the Required Free Space field set the size in MB of the Virtual Partition Click Next Ooo A W DY If you want to set advanced driver settings then click Advanced Settings See Setting Norton Ghost options and defaults on page 46 Click
47. the following Click Peer to peer gt USB gt Slave to start the computer as the slave computer in a USB connection Click Peer to peer gt LPT gt Slave to start the computer as the slave computer in an LPT connection Click Peer to peer gt TCP IP gt Slave to start the computer as the slave computer in a TCP IP connection Take note of the IP address displayed in the Slave Connect dialog box On the master computer on the main menu do one of the following Click Peer to peer gt USB gt Master to start the computer as the master computer in a USB connection Click Peer to peer gt LPT gt Master to start the computer as the master computer in an LPT connection Click Peer to peer gt TCP IP gt Master to start the computer as the master computer in a TCP IP connection and type the IP address displayed on the slave computer Backing up restoring and cloning from DOS 97 Creating a backup image file Creating a backup image file You can create a backup of either of the following A hard disk A partition The backup is saved as an image file which you can store on one of the following A second hard disk A second partition on your hard disk partition backup only LS120 Superdisk JAZ or ZIP disk CD R RW or DVD R RW See Saving an image file directly to a CD R RW or DVD R RW drive on page 113 Tape Locally mapped network file server Another computer using peer to peer Compression
48. the parameters to the installation All of the parameters must be enclosed in quotation marks and the opening quotation mark must immediately follow the v switch Any other quotation marks must be preceded by a backslash The following command line installs Norton Ghost in a specified folder registering Norton Ghost with the user name in silent mode setup exe v USERNAME Me INSTALLDIR c temp qn Uninstalling from the command line You can uninstall Norton Ghost from the command line using Microsoft Installer To uninstall Norton Ghost from the command line In DOS type the following command Msiexec x lt path to msi package gt Norton Ghost msi q or qb The switches q and qb are optional See Installing from the command line on page 207 service and support solutions Service and support information is available from the Help system of your Symantec product Click the Service and Support topic in the Help index Technical support Symantec offers two technical support options Online Service and Support Connect to the Symantec Service amp Support Web site at http service symantec com select your user type and then select your product and version This gives you access to current hot topics knowledge bases file download pages multimedia tutorials contact options and more PriorityCare telephone support PriorityCare fee based telephone support services are available to all regi
49. the time date and disk on which the operation was performed Uses all available disk space when creating partitions By default Norton Ghost often leaves a small amount of free space at the end of the disk Because partitions must be aligned to cylinder boundaries Norton Ghost may leave up to 5 MB free even when fis is specified Disables direct IDE access support for IDE hard disk operations This switch has the same functionality as the noide switch Disables direct ASPI SCSI access support for SCSI hard disk operations This switch has the same functionality as the noscsi switch Disables extended INT13 support for hard disk operations Forces Norton Ghost to continue cloning even if the source contains bad clusters Causes Norton Ghost to exit to DOS after operation completion By default Norton Ghost prompts the user to restart or exit when the operation has finished If Norton Ghost is run as part of a batch file it is sometimes useful to exit back to the DOS prompt after completion so that further batch commands can be processed See rb on page 162 Includes Ghost exe on a CD DVD when writing an image to a CD DVD Shows the Norton Ghost command line switch Help page The image all switch forces Norton Ghost to perform a sector by sector copy of all partitions When copying a partition from a disk to an image file or to another disk Norton Ghost examines the source partition and decides whether to copy just the file
50. this message again To mark your disks Inthe License agreement warning dialog box click OK to mark your hard disks Navigating without a mouse If you have mouse drivers loaded then you can use the mouse to navigate in Norton Ghost You can also use the keyboard m Use arrow keys to navigate the menu m Press Tab to move from button to button m Press Enter to activate the selected button m Press Enter to select an item in a list Backing up restoring and cloning from DOS 95 Establishing a peer to peer connection with Ghost exe Establishing a peer to peer connection with Ghost exe If you are using an LPT USB or TCP peer to peer connection then you must set up the connection between your computers before a clone backup or restore operation The computers must be physically connected using one of the following m LPT A parallel connection cable m USB A USB 1 1 cable m TCP peer to peer A network connection See TCP IP connections on page 178 In a peer to peer operation one computer is designated the master computer and the other is designated the slave computer This table describes the possible Norton Ghost processes and the master slave relationships that exist between two computers Table 7 1 Master and slave computers Disk to disk clone Computer containing source disk Computer containing destination disk Back up disk to image file Computer containing source d
51. to a CD R RW 113 split x switch 163 startingin 57 sure switch 163 swap files 69 sze switch 170 Index 219 T tape block size 164 tape drives 66 164 tape speed 164 tapebsize switch 164 tapebuffered switch 164 tapeeject switch 164 tapesafe switch 164 tapespeed x switch 164 tapeunbuffered switch 164 task log 59 TCP IP 79 164 165 178 drivers 54 peer to peer 95 tcpm switch 164 tcps switch 165 Technical Support 209 tray icon 48 U update SID 147 updating computer name 147 USB drivers 54 peer to peer 95 port 178 support 79 usb switch 165 usbm switch 165 usbs switch 165 V vdw switch 165 ver switch 165 verify 165 vexcept switch 174 Virtual Partition 15 49 52 57 193 195 volume integrity 161 220 Index Ww Windows 2000 68 boot menu 138 running Ghost exe 94 wiping disks 135 partitions 135 writing toa CD R RW 112 113 Z z switch 165 Norton Ghost CD Replacement Form CD REPLACEMENT After your 60 Day Limited Warranty if your CD becomes unusable fill out and return 1 this form 2 your damaged CD and 3 your payment see pricing below add sales tax if applicable to the address below to receive replacement CD DURING THE 60 DAY LIMITED WARRANTY PERIOD THIS SERVICE IS FREE You must be a registered customer in order to receive CD replacements FOR CD REPLACEMENT Please send me ___ CD Replacement Name Company Name Street Address No P O Box
52. vexcept file Command line switches 173 CRC32 switch usage The following parameters can be used with the CRC32 switch Table A 7 Parameters for the CRC32 switches create Create an ASCII CRC32 file from a disk verify Verify a disk from a CRC32 file pcreate Create an ASCII CRC32 file from a partition pverify Verify a partition from an ASCII CRC32 file dcreate Create an ASCII CRC32 file from an image file dverify Verify an image file from an ASCII CRC32 file crcfile ASCII CRC32 file default Ghost crc vlist Verification list file default Ghost ls vexcept Verification exception file no default Examples of CRC32 usage This table provides some examples of how you can use the CRC32 switch Table A 8 CRC32 usage examples ghost exe fcr Creates a CRC32 file called Ghost crc while making an image file ghost exe fcr d test cre Creates a CRC32 file called Test crc while making an image file ghost exe crc32 Creates a list of files and CRC32 action create src 1 crcfile ghost crc values for a disk ghost exe crc32 action dverify src Verifies the list against an image file x dumpfile gho crcfile ghost cre ghost exe crc32 action pverify src Verifies a partition in an image file 1 2 crcfile filename cre 2 with multiple partitions This example verifies that partition 2 on disk 1 is the same as partition 2 in the CRC f
53. 0 XP the equivalent utilities are Ping exe and Ipconfig exe The Ping exe utility shows TCP IP networking response and can be used to show connectivity between computers For a mapped network volume connection a client can ping the server and vice versa to check that they have basic connectivity at any time Pinging a local host shows basic local TCP IP functionality The address used in the following example identifies the local host on the network Pinging a local host In a Windows DOS prompt dialog box on a Windows 95 computer with a computer name Win95PC1 the following command is entered c gt ping LocalHost This gives the following results Pinging Win95PC1 127 0 0 1 with 32 bytes of data Reply from 127 0 0 1 bytes 32 time lt 10ms TTL 128 Reply from 127 0 0 1 bytes 32 time lt 10ms TTL 128 Reply from 127 0 0 1 bytes 32 time lt 10ms TTL 128 Reply from 127 0 0 1 bytes 32 time lt 10ms TTL 128 This test indicates that the TCP IP stack is installed and operating 204 Diagnostics Testing TCP IP functionality Appendix H Installing Norton Ghost from the command line This chapter includes the following topics m Choosing an interface type for installation m Choosing an installation mode m Installing from the command line m Uninstalling from the command line 206 Installing Norton Ghost from the command line Choosing an interface type for installation Choosing an interface type for installation M
54. Disk can directly access hard disks through the IDE controller or ASPI interface provided by an ASPI driver Take care when creating partitions for operating systems with inherent partition size limitations Remember the following information when you create partitions for use in Windows 95 98 On a system with a PC BIOS that does not support interrupt 13h extended disk services ensure that the partitions created can be used as intended When a primary partition or extended partition starts or ends past the 7 8 GB limit of the hard drive it is not accessible on such systems in Windows or in DOS only mode This affects all logical partitions contained within an extended partition that starts or ends past the limit Remember the following information when you create partitions for use in Windows NT According to the Microsoft Knowledge Base Windows NT NTFS bootable partitions cannot exceed 7 8 GB 8 455 716 864 bytes This information is detailed in the Microsoft Knowledge Base Article Windows NT Boot Process and Hard Disk Constraints Article ID Q114841 Non bootable NTFS partitions do not have this size limitation Windows NT cannot start from partitions that start or end beyond the 1024 cylinder boundary If this condition exists Windows NT reports a Boot Record Signature AA55 Not Found error message Windows NT does not support drives larger than 7 8 GB unless you install Service Pack 4 or apply the ATAPI hot fix to Ser
55. Do one of the following m Click DHCP will assign the IP settings if your network contains a DHCP server m Click The IP settings will be statically defined and complete the fields below this option if your network does not contain a DHCP server If you create more than one boot disk then the static IP address incrementally increases as each boot disk is created Click Next In the Floppy Disk Drive field select the appropriate drive letter In the Number of disks to create field select the number of disks that you want to create Ensure that Format disk s first is checked to format the disks before disk creation Ensure that this option is checked unless you are creating a custom boot disk with custom system files If this option is unchecked the boot disk is not bootable Ensure that Quick Format is checked to perform a quick format Click Next Review the boot disk details and click Next to start creating the boot disks Follow the prompts to format the disks and create a boot disk set Creating boot disks with the Ghost Boot Wizard 81 Creating boot disks and boot images Boot disks with CD ROM and DVD support A boot disk with CD ROM and DVD support lets you access images and other files stored on CD R RW and DVD drives that are not supported by Norton Ghost This kind of disk also contains the DOS system files and Norton Ghost To create a boot disk with CD ROM and DVD support 1 2 3 10 11 12 13 In t
56. Files tab This lets you make an addition to Config sys Refer to the documentation included with the SCSI tape device for more information Removable media The removable media drive media and media drivers for use in DOS are required CD DVD usage A CD DVD writer and blank CD R RW or DVD media are required See Image files and CD DVD writers on page 112 180 Transfer methods and hardware setup Internal drives Internal drives To work with internal drives ensure that each of the drives is properly configured This means that if fixed IDE drives are in use then the jumpers on the drives are set up correctly and the BIOS of the computer is configured for the disk arrangement Both the source and the destination drives must be free from file corruption and physical hard drive defects Third party devices Install the DOS driver as outlined in the device documentation Appendix C USB and DirectParallel Cables This chapter includes the following topics m Parallel Technologies cables m Other USB cables 182 USB and DirectParallel Cables Parallel Technologies cables Parallel Technologies cables Other USB Parallel Technologies USB and DirectParallel Universal Fast Cable provide high speed data transfer and can significantly increase Norton Ghost performance USB and DirectParallel connection cables are available directly from Parallel Technologies Web site http www lpt co
57. Ghost Disk Identification dialog box click OK to identify all hard disks Add Ghost Disk Identification XD Add Ghost disk identification The disks listed do not have Ghost disk identification applied To use Norton Ghost with these disks it must add disk identification to them Disk 1 No Ghost Disk ID 44 Backing up restoring and cloning from Norton Ghost Identifying a hard disk Chapter Setting options and defaults This chapter includes the following topics m Setting Norton Ghost options and defaults m Running your computer from the Virtual Partition m Checking the integrity of an image file m Viewing the task log m Starting Ghost exe m What to do if a task fails 46 Setting options and defaults Setting Norton Ghost options and defaults Setting Norton Ghost options and defaults Norton Ghost default options Norton Ghost lets you set defaults for the tasks that you run from the wizards You can change many of these defaults in the wizards as you create a task Norton Ghost 2003 Options E DOS type Display Image integrity check Image password Compression USB driver settings LPT driver settings TCP IP driver settings SCSI drivers External storage driver settings ser files CD driver settings Virtual Partition free space Show Norton Ghost tray icon Show disaster recovery waming before running a Norton Ghost task Show informatio
58. INIDE XPPro VLK GHO Produced by Ghost version Allows Deletes Compression type Compiled by Ghost Explorer Image Spanned Number of files Image Size Patched files Password protected Compilation recommended Allows Adds Contains Ghost Boot Partition Description Windows XP Professional Volume License Version Launching a file This command is available only when you select a file in the right pane Ghost Explorer restores a file to a temporary directory and attempts to open it If the file is an executable program it is run If it is a data file and there is an 120 Using Ghost Explorer to modify image file contents Extracting a file or directory from an image file application installed and associated with this file type the application opens with the data file If you try to launch an application that depends on other files within the image file it will probably fail Ghost Explorer does not determine what dependencies exist Extract the required files and then run the application file To launch a file 1 In Ghost Explorer in the right pane select a file 2 On the File menu click Launch Extracting a file or directory from an image file You can extract a file or directory directly from an image file using Ghost Explorer This does not delete the original file but copies it to a new location To extract a file or directory from an image file 1 In Ghost Explorer open the image file Select the
59. Identifying a hard disk on page 43 If you have previously used Norton Ghost on this computer then this dialog box does not appear 8 Ifyou want to set advanced settings for the backup then click Advanced Settings See Setting Norton Ghost options and defaults on page 46 9 Click Next 10 In the Important Information dialog box if you do not want to view this warning again click Don t show this screen again and then click Next 11 In the Disaster Recovery dialog box click Continue This dialog box warns you to ensure that you can run Ghost exe and access your image file once it has been created You may need to create a recovery boot disk See Creating a recovery boot disk on page 73 12 Select one of the following m Run Now Creates the backup image file Your computer is restarted and the backup image file is created m Disaster Recovery Starts the Ghost Boot Wizard and creates a recovery boot disk See Creating a recovery boot disk on page 73 Restoring your computer from an image file You can restore a hard disk or a partition from an image file stored on another hard disk partition or external media using the Restore Wizard from within Windows If you cannot start Windows then you must use Ghost exe to restore your hard disk or partition See Restoring from an image file on page 101 38 Backing up restoring and cloning from Norton Ghost Restoring your computer from an image
60. Next Click Run Now to restart your computer in the Virtual Partition The task summary displays the size of the folder that you have selected The Virtual Partition cannot be smaller than the folder size Restarting your computer from the Virtual Partition To restart your computer back into Windows from the Virtual Partition you must run the Ghreboot executable You may also need to run Ghreboot if a task has failed and your computer is left in the Virtual Partition To restart your computer in Windows 1 At the command line type ghreboot 2 Press Enter Checking the integrity of an image file You can check the integrity of a Ghost image file An integrity check ensures that the data read from the image file is the same as the data written to the image file Norton Ghost performs a dummy restore of the image file It does not check that the data on the disk is the same as the data in the image file Setting options and defaults 59 Viewing the task log To check the integrity of an image file 1 In the Ghost Basic window click Ghost Advanced and then click Image Integrity Check 2 Click Next In the Create Image Integrity Check Wizard window click Browse and find the image file that you want to verify 4 Ifyou want to view the contents of the image file in Ghost Explorer click Open image in Ghost Explorer See Viewing image files on page 119 Click Next If you want to set advanced settings for the veri
61. OOKIES WINDOWS HISTORY WINDOWS RECENT WINDOWS USER DAT WINDOWS TEMPOR 1 CACHEI WINDOWS TEMPOR 1 CACHE2 WINDOWS TEMPOR 1 CACHE3 Command line switches 175 Ghost exe and the Virtual Partition WINDOWS TEMPOR 1 CACHE4 partition 2 1 end of list The exclusion list is case sensitive all files should be specified in upper case The wildcard symbol follows UNIX rules and is more powerful than the MS DOS wildcard In particular it matches the as well as any other character but other characters can follow the Therefore a wildcard of br matches any files containing the letters br such as Brxyz txt Abr txt and Abc dbr The specification of WINDOWS COOKIES in the previous example means match all files in the WINDOWS COOKIES subdirectory that have extensions To match all files with or without extensions use WINDOWS COOKIES Use short file names in exclusion files Files specified before the first Partition x heading are used to match files in any partition A directory of matches any subdirectory regardless of nesting The previous exclusion file matches any file with an extension of 1 in any subdirectory on the second partition Apart from this use wildcards for files not for directories Ghost exe and the Virtual Partition Ghost exe does not see the Virtual Partition when it runs from the command line The numbering of the partitions is consistent with the numbering that appe
62. SB and FireWire drivers in the Virtual Partition if it finds a USB or FireWire external device You may need to install these drivers manually as a default option or while running a Windows wizard task Note Do not use this option if you want to connect to another computer using peer to peer See Installing USB peer to peer drivers on page 57 To install external device drivers 1 Do one of the following m To set the default installation of external drivers in the Ghost Basic window click Options m To install the external device drivers while running a Windows wizard task in the Advanced Settings window click Advanced Settings 2 On the External Storage tab select one of the following m No USB Drivers Does not install USB drivers m USB 1 1 Drivers Installs USB 1 1 drivers Select this option if any of your cards or chipsets are USB 1 1 m USB 2 0 Drivers Installs USB 2 0 drivers Do not select this option if any of your cards or chipsets are USB 1 1 3 Ifyou want to install FireWire drivers to the Virtual Partition then click Firewire Support 4 Ifyou want to assign a drive letter to the external storage device then click Assign drive letters By default a drive letter is assigned to an external storage device This option assigns a drive letter to USB and FireWire devices in DOS 5 Click OK Setting TCP IP drivers Norton Ghost automatically searches for and installs the correct TCP IP drivers for your har
63. Windows If you create more than one disk a number is added to the computer name so that the names for subsequent disks are unique In the User Name field type the user name that the boot disk will use to log on to the network This user must exist on the network and have sufficient access rights to the files and directories that you want to use 10 11 12 13 14 15 16 17 18 19 20 21 22 Creating boot disks with the Ghost Boot Wizard 83 Creating boot disks and boot images In the Domain field type the domain to which the user belongs In the Drive Letter field select a drive letter to access a network share through a mapped drive Select a drive letter greater than any existing drive letter If you want to prevent the boot package from mapping a drive when the computer starts click None In this case map a drive from the DOS prompt after the computer has started In the Maps To field type the complete UNC path to the network share For example to access a shared folder named Ghost on a computer named Boss the UNC path is Boss Ghost Click Next Do one of the following m Click DHCP will assign the IP settings if your network contains a DHCP server m Click The IP settings will be statically defined and complete the fields below this option if your network does not contain a DHCP server Your network administrator can provide the values for these fields Click Next In the Floppy Disk Drive
64. ager 4 Expand Network Adapter The make and model of the installed network interface card are listed To determine which network interface card is installed on a Windows NT 4 computer 1 On the Windows taskbar click Start gt Settings gt Control Panel 2 Double click Network The make and model of the installed network interface card are listed on the Adapters tab To determine which network interface card is installed on a Windows 2000 computer 1 On the Windows taskbar click Start gt Settings gt Control Panel 2 Double click System 3 On the Hardware tab click Device Manager 4 Expand Network adapters The make and model of the installed network interface card are listed The name of the network interface card as shown in Windows may not exactly match the name of the correct template in the Ghost Boot Wizard Creating boot disks with the Ghost Boot Wizard 85 Multicard templates and the boot disk For example Windows may list the card as 3Com Fast EtherLink XL 10 100Mb TX Ethernet NIC 3C905B TX In this case the text in paraenthesis is the actual model number of the card which indicates that the Ghost Boot Wizard template named 3COM 3C90X which works for all 3C90 cards is the correct template In some cases you may have a choice between an NDIS2 driver and a packet driver version of the same template Both templates should work but you may find that one gives better performance Experiment to see which o
65. alled workstation When a workstation user as opposed to a domain user creates data objects on computers that are accessed by a peer to peer connection security information is created for those data objects that is based on the user s SID which is based on the workstation SID When Ghost Walker updates the SID it not only changes the computer SID but also all of the workstation user and group SIDs This is done because user and group SIDs are assumed to be based on the workstation s computer SID which is now updated This may mean that the security information on external computers no longer matches the new SIDs of the workstation users which may result in a loss of access to those data objects Identical user names and passwords across workstations If there are two workstations in a domain that have two users with the same user name and password the domain gives each of them access to the other s resources even if their SIDs are different This is a fairly common situation following cloning 146 Updating Security Identifiers SIDs and computer names Using Ghost Walker It appears that the accessing user is given the rights that the accessed user has by proxy For example the access is performed on behalf of the accessing user by the accessed user just because there is a user name password match This can best be seen when specific access rights are granted remotely by the accessing user to a resource on the accessed comp
66. ard guides you through adding the drivers that are needed to create a boot disk Norton Ghost Boot Wizard Welcome to the Ghost Boot Wizard Choose the type of boot disk you would like to create for booting your PC Standard Ghost Boot Disk host b s CD y Peer to Peer N sk Ghost boot disk with network support for TCP peer to peer 3 Drive Mapping Boot Disk Ghost boot disk that maps a drive letter to a shared resource on a server f CD DVD Startup Disk with Ghost Ghost boot disk with generic CD ROM drivers for reading from CD DVDs that were not created with Ghost Copyright C 1998 2002 Symantec Corp All rights reserved Ghost Explorer Ghost Explorer is a Windows application that lets you view directories and files in an image file You can also add recover and delete individual directories and files from a FAT16 32 file system image file GDisk About Norton Ghost 23 Norton Ghost components Note You can restore individual files from NTFS images but you cannot update NTES images 2 WIN98SE GHO Ghost Explorer File Edit View Help Sa p t amp G Program Files C My Documents s Apa windo My Documents ProgramFiles recycled ws autoexec bat boatlog prv bootlog txt command com Gi recycled GD windows E g E E E E E E nfig sys detlog txt io sys msdos msdos sys netlog txt setuplog txt suhdlog dat system Ast For Help press F1 GDisk is
67. ars when you run the Ghost exe user interface If you use GDisk to view the disk the Virtual Partition is displayed with the volume label VPSGHBOOT Therefore the partition numbering that you can see in GDisk is not the same as the partition numbering in Ghost exe 176 Command line switches Ghost exe and the Virtual Partition Appendix B Transfer methods and hardware setup This chapter includes the following topics m Transfer and hardware requirements m Peer to peer connections m SCSI tape drives m Removable media m CD DVD usage m Internal drives 178 Transfer methods and hardware setup Transfer and hardware requirements Transfer and hardware requirements Before using Norton Ghost consider the transfer and hardware requirements for the transfer method that you want to use Ensure that all hard drives are installed correctly and that the BIOS of the system is configured and shows the valid parameters of the drives Peer to peer connections Peer to peer connections enable Norton Ghost to run on two computers copying drives and partitions and using image files between them LPT or USB connections On an LPT parallel port connection use a parallel connection cable and a parallel port to connect the computers For data transfer of approximately 19 25 MB min Norton Ghost provides support for the Parallel Technologies universal DirectParallel cable For peer to peer USB port connections use a USB 1 1 cable
68. artition of the second disk to the second partition on the 4th disk This switch only works if the third partition on the second disk is NTES ghost exe clone mode restore src g 3prtdisk gho dst 1 sze1 450M sze2 1599M sze3 2047M Restores disk one from an image file and resize the first partition to 450 MB the second to 1599 MB and the third to 2047 MB ghost exe clone mode restore src g 2prtdisk gho dst 1 szeL Restores a disk from an image file and resizes the last partition to fill the remaining space ghost exe clonesmode copy src 2 2 dst MTO Creates an image file of the second partition on disk 2 onto the first tape drive ghost exe clone mode pcreate src 2 1 4 6 dst d part146 gho Creates an image file with only the selected partitions This example selects partitions 1 4 and 6 from disk 2 CRC32 switch usage CRC checking works file by file with FAT partitions NTFS partitions are CRC checked within an image file by each MFT table It is not possible at present to obtain a list of files failing a CRC check with an NTFS file system When a CRC file is created for an NTFS partition only a single CRC value is generated You can also create a CRC file from an image file and verify it against a disk The full syntax for this switch is as follows CRC32 action create verify pcreate pverify dcreate dverify src disk partition file crcfile file partition vlist file
69. ation prompting turned off gdisk 2 y batch two new txt Managing partitions using GDisk 135 FAT16 partitions in Windows NT The four commands to be executed are a combination of the original command plus the commands from the batch file gdisk 2 y del all gdisk 2 y cre pri 32 for q gdisk 2 y cre ext gdisk 2 y cre log 32 for q Batch files may be nested recursively For example a second file called Std_init txt contains the following lines 1 batch two new txt 2 batch two new txt As a result the following command performs the actions of Two new txt on both fixed disks gdisk batch std init txt FAT16 partitions in Windows NT FAT 16 partitions can be up to 4 GB in size using 64 K clusters in Windows NT GDisk can create a FAT 16 partition using 64 K clusters when the ntfat16 switch is added to the create partition command line This switch disables the creation of FAT32 partitions and allows the creation of FAT 16 partitions up to 4 GB Note DOS and Windows 9x do not support FAT 16 partitions using 64 K clusters and are limited to 2 GB FAT16 partitions Deleting and wiping your disk GDisk lets you delete data and partitions on your disk or wipe your entire disk You cannot delete a dynamic disk partition with the del switch The switch del all deletes all partitions that are on the disk Any other space that has not been used for creating a partition is not deleted Deleting an extended
70. attcp cfg is created automatically when you create a boot package using the Ghost Boot Wizard The Wattcp cfg file specifies the IP address and the subnet mask of the computer and lets you set other optional network parameters The file should be located in the current directory when Ghost exe is started Comments in the file start with a semicolon Options are set using the format option value For example receive_mode 5 set receive mode key words The keywords in the Wattcp cfg configuration file are as follows Table D 1 Wattcp cfg keywords IP Specifies the IP address of the local computer Each computer must have a unique IP address Norton Ghost supports the use of DHCP and BOOTP servers and defaults to using them when the IP address is left blank or is invalid DHCP and BOOTP provide automatic assignment of IP addresses to computers This lets identical boot disks be used on computers with similar network cards Example IP 192 168 100 10 Netmask Specifies the network IP subnet mask Example NETMASK 255 255 255 0 Gateway Specifies the IP address of the gateway This option is required when optional routers are present on the network and when participating computers are located on different subnets Example GATEWAY 192 168 100 1 Bootpto Overrides the timeout value in seconds for BOOTP DHCP optional Example BOOTPTO 60 The Wattcp cfg network configuration file 185 Wattcp cfg key word
71. can be run in the following ways m Interactively with no command line switches m Interactively with selected switches m Automated in batch files batch mode The Norton Ghost command line switches are used to alter Norton Ghost behavior and automate procedures If you are adding switches from the Advanced Options dialog box some of these switches for example the clone switch are not applicable to your task Because you are already performing a backup restore or clone operation the clone switch is redundant To list Norton Ghost command line switches Inthe Ghost directory type one of the following m ghost exe h m ghost exe A hyphen or a slash must precede all switches except Switches are not case sensitive They can be entered in upper lower or mixed case Command line switches filename Specifies a file that contains additional command line switches that Norton Ghost should read Filename indicates the path and file name of the command line switch file The command line switch file can include any Norton Ghost command line switch except for afile and dfile The Norton Ghost command line switch file must be a text file with each switch on a separate line This feature lets you exceed the DOS command line limit of 150 characters For example for the following command line ghost exe ghswitch txt The file Ghswitch txt would read clone mode pcreate src 1 2 dst g part2 gho fcr sure af
72. ck Next Type your name and whether you want Norton Ghost registered to you or your company and then click Next Type your address and then click Next Do one of the following m Answer the survey questions to help Symantec improve its products and services and then click Next m Skip the survey by clicking Next Select whether you want to register Norton Ghost through the Internet or by mail m If you want to register by mail your computer must be connected to a printer that the Information Wizard can use to print the registration form Ifyou want to register using the Internet you must be connected to the Internet Click Next If you submitted your registration through the Internet the Information Wizard displays the serial number for your product Write down the serial number or click Print to get a copy of your registration information for future reference Click Next Select whether you want to use your existing profile the next time you register a Symantec product or type the information as part of registration Click Finish Installing Norton Ghost 31 Updating Norton Ghost Updating Norton Ghost Symantec may provide updates for Norton Ghost Symantec does not charge for these updates However your normal Internet access fees apply To update Norton Ghost using LiveUpdate 1 2 3 On the Windows taskbar click Start gt Programs gt Norton Ghost 2003 gt Norton Ghost Click LiveUpda
73. data When you create an image on CD DVD you can make the CD DVD bootable The Backup Wizard does this automatically but when you create an image from Ghost exe then you need an appropriate boot disk created with the Ghost Boot Wizard to make the CD DVD bootable See Standard boot disks on page 76 Saving an image file directly to a CD R RW or DVD R RW drive You can save an image file directly to a CD or DVD You can also make the CD DVD bootable When writing an image file directly to a CD R RW or DVD R RW note the following m The CD DVD drive must be compatible with Norton Ghost m Norton Ghost automatically spans CD R RW disks if necessary You do not need to use a spanning switch on the command line See Image files and volume spanning on page 63 m Ifthe CD RW DVD RW contains existing data Norton Ghost prompts you to confirm that you want the data erased 114 Backing up and restoring with CD R RW and DVD R RW Saving an image file to an unsupported CD R RW or DVD R RW drive If Norton Ghost does not support your CD R RW drive and the image file is too large to fit on one CD you can still save the image file to CD See Saving an image file to an unsupported CD R RW or DVD R RW drive on page 114 Saving an image file to an unsupported CD R RW or DVD R RW drive Not all CD R RW DVD drives are supported by Norton Ghost If your drive is unsupported you can create an image file and then
74. der on the Windows NT 2000 XP operating system from which to start The default value is Winnt Ir Restarts after the execution of the command Adding an entry for starting Windows NT 2000 XP The syntax for this command is as follows gdisk32 bootini add d disknumber p partno desc description winnt sysfolder folder inifile filename r This entry uses the Advanced RISC Computing ARC style path to describe the relative disk location for the entry The entry has the following format lt ARC style path gt lt system folder gt description For example multi 0 disk 0 rdisk 0 partition 1 winnt Boot NT System 140 Managing partitions using GDisk Modifying the Windows NT 2000 XP boot menu For more information see the Microsoft Knowledge Base article Q102873 BOOT INI and ARC Path Naming Conventions and Usage Note the following m GDisk uses only MULTI X syntax when describing ARC style paths as opposed to SCSI X m GDisk always uses multi 0 disk 0 as the beginning of the ARC style path m winnt instructs GDisk32 to create an ARC style entry and must be used if the target operating system is Windows NT 2000 XP If this switch is not used then GDisk32 creates an entry as if the target operating system is not Windows NT 2000 XP m sysfolder lets you specify the Windows system folder on the target operating system The system folder is usually Winnt If the system folder is not
75. disk partition information Normally Norton Ghost prompts the user to restart or exit rb tells Norton Ghost to restart automatically after it completes the restore or copy This is useful when automating Norton Ghost in a batch command file See fx on page 158 Allows you to specify a series of commands one per line that Norton Ghost will execute in sequential order For example ghost script script txt Following is an example of script txt clone mode create src 2 dst c drv2 gho chkimg c drv2 gho clone mode create src 2 dst c part2 gho chkimg c part2 gho skip x span split x sure Command line switches 163 Command line switches The skip file switch causes Norton Ghost to exclude the indicated files during a create or restore operation A skip entry can specify a single file a directory or multiple files using the wildcard File names must be given in short file name format and all path names are absolute Only FAT system files can be skipped It is not possible to skip files on NTFS or other file systems The skip switch may only be included in the command line once To specify multiple skip entries they must be included in a text file indicated using skip skipfile The format of the skip text file skipfile matches the format used with the CRC32 vexcept option For example m skip windows user dll Skips the file User dll in the Windows directory m skip readme txt Skips any fil
76. dware setup However you can set the TCP IP configuration manually if your task fails or you need settings that are different from the automatic setup If your computer is running Windows NT 4 and you are using TCP IP then you must manually set the network driver Setting options and defaults 55 Setting Norton Ghost options and defaults To install TCP IP drivers 1 To set the default installation of TCP IP drivers in the Ghost Basic window click Options In the Norton Ghost 2003 Options dialog box click TCP IP Driver Settings Do one of the following m Select a network card from the drop down list Norton Ghost displays any detected installed drivers Select the network driver for the particular make and model of the network card that is installed on the computer See Selecting a template on page 84 m Click Browse to open the Ghost Boot Wizard and select a network card From the Ghost Boot Wizard you can add a network card If your network card is not on the list you can modify a network card template See Selecting a template on page 84 and Adding network drivers to the Ghost Boot Wizard on page 86 4 Select one of the following m Use DHCP Use this option if your network contains a DHCP server m Static IP Address Complete the fields below this option if your network does not contain a DHCP server 5 Click OK Setting LPT peer to peer drivers Norton Ghost automatically installs default LPT p
77. e You can set the buffer size value from 1 to 32 Checks the integrity of the image file indicated by filename Ghost exe operation switch This switch allows automation of Ghost exe operations and has a series of arguments that define the operation parameters See Clone switch usage on page 166 Reverts the naming of spanned files to the system used by versions of Norton Ghost prior to Symantec Ghost 6 5 If this switch is not used then the naming of spanned files conforms to Microsoft application guidelines You do not need to use this switch when reading an existing file Use this switch when the first five characters in a file name must be unique For example With cns Without cns Filename gho Filename gho Filename 001 Filen001 ghs Filename 002 Filen002 ghs 156 Command line switches Command line switches CRC32 crcignore cvtarea dd dfile filename The CRC32 switch lets you make a list of the files on a disk or partition or create an image file with CRC values and then verify the list against the original or a copy The purpose is to allow both quick listing of the contents of an image file and verification that a disk created by Norton Ghost contains the same files as the original See CRC32 switch usage on page 172 Ignores CRC errors CRC errors indicate data corruption This switch overrides the CRC error detection and may let a corrupted image file be used Using this switch leaves the c
78. e called Readme txt in any directory m skip ghost dll Skips any file ending with dll in the Ghost directory m skip progra 1 Skips the program files directory note the short file name m skip skipfile txt Skips files as outlined in Skipfile txt For example if Skipfile txt contains tmt partition 1 windows exe Partition 2 me txt This would skip all tmt files on any partition the Windows directory all exe files on the first partition and any file that ends with me txt on the second partition Enables spanning of image files across volumes Do not use this switch if you are running Ghost exe to write an image file directly to a CD R RW Ghost exe automatically spans CD R RW disks if required Splits image file into x MB spans Use this switch to create a forced size volume set For example if you want to force smaller image files from a 1024 MB drive you could specify 200 MB segments For example ghost exe split 200 This divides the image into 200 MB segments Use the sure switch in conjunction with clone to avoid being prompted with the final question Proceed with disk clone destination drive will be overwritten This command is useful in batch mode 164 Command line switches Command line switches Sze Szee szef szel tapebuffered tapeeject tapesafe tapebsize x tapespeed x tapeunbuffered tcpm slave IP address Sets the size for the d
79. e disk In addition on FAT partitions native cloning saves the files contiguously That is when you write the image to the destination drive the files are no longer fragmented Network Interface Card The NIC is a physical device inside a computer which coordinates communications between the computer and a network A divided part of a hard disk An operating system sees a partition as a separate disk if it recognizes the file system A hard disk can contain up to four primary partitions or up to three primary partitions and one extended partition Most hard disks have this partitioning structure Overwrite all existing data on a computer either with an image file or directly with a copy of another computer To write information to a disk or partition In Norton Ghost this equates to the term load A copy of an entire disk including the boot track all sectors and unpartitioned space A sector copy does not filter extraneous or erroneous information from the boot track A partition that is created when you perform a backup restore clone or other Norton Ghost operation from Windows The Ghost operation is performed from the Virtual Partition Symbols switch 158 filename switch 154 A abort log 155 192 202 abort operation 195 advanced options 46 afile filename switch 155 ASPI driver 157 158 161 164 179 auto switch 155 Autoexec bat 56 automation clone switch and examples 166 170 172 close on completi
80. e money You paid for the Software Symantec does not warrant that the Software will meet Your requirements or that operation of the Software will be uninterrupted or that the Software will be error free THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY 5 DISCLAIMER OF DAMAGES SOME STATES AND COUNTRIES INCLUDING MEMBER COUNTRIES OF THE EUROPEAN ECONOMIC AREA DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE BELOW LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT WILL SYMANTEC OR ITS LICENSORS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR SIMILAR DAMAGES INCLUDING ANY LOST PROFITS OR LOST DATA ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF SYMANTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN NO CASE SHALL SYMANTEC S OR ITS LICENSORS LIABILITY EXCEED THE PURCHASE PRICE FOR THE SOFTWARE The disclaimers and limitations set forth above will apply regardless of whether You accept the Software
81. e the Autoexec bat and Config sys files of the resulting boot disk Usually these are either DOS drivers or executable programs but you can add any type of file Files added to the template appear in the list to the right of the button If this template is used as a multicard template then any additional files or modifications are overridden by its settings The Template Properties window is available when creating a Peer to Peer Network Boot Disk or a Drive Mapping Boot Disk To modify a template 1 In the Template Properties window on the Advanced tab click New 2 Click Delete to delete the selected file from the list 3 In the Autoexec bat field type any additional Autoexec bat entries for the driver The entries appear before any network related commands such as Netbind com or the packet driver executable 4 In the Config sys field type any additional Config sys entries for the driver The entries appear before any driver related devices to ensure that the enabling drivers load before the main network device drivers specified on the network driver page Adding command line parameters to a boot package You can add command line parameters to a boot package to instruct Norton Ghost to perform certain actions See Command line switches on page 153 Command line parameters can be added while creating a Standard Boot Disk a Peer to Peer Network Boot Disk or a CD DVD Startup Disk with Ghost boot disk in the Ghost exec
82. e word Unavailable appears under the ASPI heading then check the ASPI files loaded from Config sys The following files must be loaded m aspi2dos sys m aspi4dos sys m aspi8dos sys m aspi8u2 sys These drivers can be included in a task from the Advanced Settings dialog box in the Windows wizards All SCSI controllers require an ASPI driver The listed ASPI files are sufficient for most SCSI controllers The controller might require a driver that is usually supplied with the controller Copy the driver to the bootable floppy disk and edit Config sys to load the driver The contoller s documentation should include the correct syntax for loading the driver from DOS If you do not have the driver then contact the controller s manufacturer If the correct ASPI drivers are loaded then update the computer BIOS and the controller BIOS with the latest versions For example older versions of the BIOS for the Adaptec 2940 controller card are not compatible with Norton Ghost The CD disc to which you are writing may have a problem Check the following m Use an unformatted CD RW disc To write an image to a CD RW disc that you have already used use the CD RW utility to wipe all information off the disc including the file system m Try a second disc If you have tried one disc only then you have not eliminated the possibility of a damaged disc Try again using an unused new disc m Try a different brand of disc Some CD R RW drives d
83. ecurity standard for the U S Department of Defense customwipe n Overwrites the partition s data area n times before deleting the partition n can be set from 1 to 100 customwipe 7 is equivalent to dodwipe For example m gdisk 1 del all qwipe completes one pass to delete all partitions and data on disk 1 m gdisk 1 del p 2 qwipe wipes partition 2 on disk 1 with one pass m gdisk 1 diskwipe customwipe 15 wipes the entire disk with 15 passes Managing partitions using GDisk 137 Activating or deactivating a partition Activating or deactivating a partition A computer starts in an active partition Using the act or act switches you can choose the partition to which the computer starts Depending on the version of GDisk that you require the syntax for this command is one of the following m GDisk gdisk disk act p partn no m GDisk32 gdisk32 disk act p partn no Table 10 7 act switches disk Represents the physical fixed disk from 1 to 8 act Activates a partition act Deactivates a partition p partn no Indicates the partition to activate or deactivate Only primary partitions can be activated Use the number reported by GDisk in standard display mode not using Iba or raw for partn no Hiding or unhiding a partition You can hide a partition so that a user cannot see it Depending on the version of GDisk that you require the syntax for this command is one
84. ed on the main menu do one of the following m Local Click Local gt Check gt Image File m Peer to peer connection Click Check gt Image File 108 Backing up restoring and cloning from DOS Adding switches to your Ghost operation To verify the integrity of a disk 1 On the main menu do one of the following m Local Click Local gt Check gt Disk m Peer to peer connection Click Check gt Disk Select the source disk to verify Click OK Click Yes to continue with the disk check Adding switches to your Ghost operation You can include a number of options or switches that can also be entered using the command line These switches are set in the Ghost exe user interface Backing up restoring and cloning from DOS 109 Adding switches to your Ghost operation To add switches to your Ghost operation 1 On the main menu click Options 2 On the following tabs select the options to include in your current cloning task Table 7 2 Optional switches Span CRC span auto cns crcignore fcr FAT 32 64 f32 f64 fatlimit Misc sure fro rb fx Image Tape ia ib id tapebuffered tapeeject tapesafe tapeunbuffered HDD access ffx fnx ffi fni ffs fns Security pwd locktype type See Command line switches on page 153 3 On the Save Settings tab click Save Settings to confirm the list of active switches listed 4 Click Accept to include the s
85. ed in the Virtual Partition If required specify the directory for any additional files that you want the Virtual Partition to contain Required Free Space E MB Directoy _ Browse lt Back Next gt _ Cancel Help Run Ghost Interactively Wizard The Run Ghost Interactively Wizard restarts your computer in DOS and runs Ghost exe Integrity Check The image integrity check runs an integrity check on backup image files About Norton Ghost 21 Norton Ghost components View Log View Log lets you view logs created during Norton Ghost operations Task Log Viewer Task Log Task Statt Time Backup Task Source Disk1 Destination Writable CD or DVD with valid media Approximate size of backup image 978 MB Options Use PC DOS Fast compression Additional Virtual Partition free space 2 MB Drivers aspi8u2 sys Firewire driver aspi1394 sys Norton Ghost executable Ghost exe runs in DOS and lets you back up restore and clone Because the executable is small with minimal conventional memory requirements you can run it easily from a DOS boot disk or hard drive Horton Ghost 2003 Copyright CC Corp All rights 22 About Norton Ghost Norton Ghost components Ghost Boot Wizard The Ghost Boot Wizard is a Windows application that creates boot disks that start Norton Ghost when you turn on your computer You can create boot disks for various cloning tasks The wiz
86. eer to peer drivers for your hardware setup However you can set the LPT configuration manually if your task fails or you need settings that are different from the automatic setup 56 Setting options and defaults Setting Norton Ghost options and defaults To install LPT peer to peer drivers 1 To set the default installation of LPT drivers in the Ghost Basic window click Options In the Norton Ghost 2003 Options dialog box click LPT Driver Settings Select a mode The default mode for an LPT connection is ECP EPP High Speed If you are having problems with your LPT connection set the mode to Bidirectional 8bit or Bidirectional 4bit The next time that you create a boot disk the mode is reset to the default ECP EPP High Speed 4 Select a port If you have multiple parallel ports and want to connect using a port other than the default LPT 1 use the LPT port option to specify the port into which your cable is plugged 5 Click OK Installing extra drivers You can install drivers that are not included with Norton Ghost You can also modify Autoexec bat and Config sys which are installed in the Virtual Partition To install extra drivers 1 Do one of the following m To set the default installation of extra drivers in the Ghost Basic window click Options m To install the extra drivers while running a Windows wizard task in the Advanced Settings window click Advanced Settings 2 Onthe User files tab click Add Fi
87. eeseesees 193 Creating an image on an NTFS partition s sssssssssesessesesseseesesesseserreseeses 193 Cannot start from drive A rna a e E 193 Windows NT blue screen w ceeeeeeeseesesesesesesesesescsessssssseesensneesesnenees 194 Missing hibernation file ccs a E E 194 Computer fails to restart vo ecien ann in E E 194 Getting out of the Virtual Partition wo seseseseseseseeeeeseseesesesees 195 Cancelling a Ghost exe Operation sosssssisisivsissiisinisiniisciis eisien 195 Installing and uninstalling Norton Ghost woe eeeseseeeeeseees 195 Connecting using USB peer to peer ccccccseessssssssessessessessessessesseeses 196 Appendix G Appendix H Contents Writing to a recordable CD of DVD oerevocononcneciaiaanenon inais Supported CD R RW and DVD drives s sssssssssseesesseeseeseesresresresreseeseese Inaccessible CD ROM drive nurini naar aA a CBD R IRWidiS niso onns e aa iia Using the correct boot disk oeaiei irent an AASER Loading CD R RW drivers cece eseseseseseseseseseseeseseseeseeeseeeeeaes If the CD R RW does not appear in the list of destination drives Loading Ghost exe from the floppy disk drive wees Outdated computer BIOS oo eeseseseseeecssseeeeecasseeeeseasaeseeeesaeseseeaees Outdated CD R RW drive BIOS oo eeseeseseeeeseseecesesssesesseesaeseeeeaes Using PC DOS or MS DOS ririri iiiar essi en rans High compression enorer iian ei Using third party software to write to the CD R RW disc 0 Diagnostics Hard drive detecti
88. enabled and required click Yes and type the location of the next span of the image file See Image files and volume spanning on page 63 Note If the image file reaches the size of 2 GB and there is not enough space to continue you are prompted to insert the next media to continue Verify the integrity of the image file when it has been created See Verifying image integrity on page 107 Backing up restoring and cloning from DOS 101 Restoring from an image file Restoring from an image file You can restore either of the following A hard disk A partition The restore is made from a previously created image file that has been stored on one of the following A second hard disk A second partition on your hard disk JAZ or ZIP disk CD R RW DVD Tape Mapped network drive Drive on another computer peer to peer Restoring a hard disk from an image file When you restore a hard disk it is overwritten by the contents of the image file To restore a disk from an image file 1 On the main menu do one of the following m Local Click Local gt Disk gt From Image m Peer to peer connection Click Disk gt From Image In the File Locator dialog box do one of the following m Type the path and file name of the image file m Click Browse to locate the image file Specify the drive or device and select the full path name The image file may reside on a local drive or on a locally map
89. er to peer Click Next If you want to set advanced settings then click Advanced Settings See Setting Norton Ghost options and defaults on page 46 5 If you want to set advanced USB peer to peer settings then click USB driver settings See Installing USB peer to peer drivers on page 57 6 Inthe Important Information dialog box if you do not want to view this warning again click Don t show this screen again and then click Next 7 8 Backing up restoring and cloning from Norton Ghost 41 Launching Ghost exe peer to peer In the Disaster Recovery window select one of the following m Launch Tutorials Opens the tutorial index From the tutorials you can select a tutorial that demonstrates how to create a recovery boot disk m Continue Returns to the Create Task dialog box This dialog box warns you to ensure that you can run Ghost exe and access your image file once it has been created You may need to create a recovery boot disk See Creating a recovery boot disk on page 73 Select one of the following Run Now Restarts your computer into DOS and starts Ghost exe m Disaster Recovery Starts the Ghost Boot Wizard and creates a recovery boot disk See Creating a recovery boot disk on page 73 To run Ghost exe peer to peer using TCP 1 In the Ghost Basic window click Ghost Advanced and then click Peer to Peer Click TCP peer to peer Click Next If you want to set advanced
90. es Please City State Zip Postal Code Country Daytime Phone Software Purchase Date This offer limited to U S Canada and Mexico Outside North America contact your local Symantec office or distributor Briefly describe the problem CD Replacement Price 10 00 SALES TAX TABLE AZ 5 CA 7 25 CO 3 CT 6 DC 5 75 FL 6 GA 4 IA 5 Sales Tax See Table IL 6 25 IN 5 KS 4 9 LA 4 MA 5 MD 5 ME 6 MI 6 MN 6 5 MO moe 4 225 NC 6 NJ 6 NY 4 OH 5 OK 4 5 PA 6 SC 5 TN 6 TX 6 25 Shipping amp Handling 9 95 VA 4 5 WA 6 5 WI 5 Please add local sales tax as well as state sales tax in AZ CA FL GA TOTAL DUE MO NY OH OK SC TN TX WA WI FORM OF PAYMENT CHECK ONE Check Payable to Symantec Amount Enclosed Visa Mastercard __ AMEX Credit Card Number Expires Name on Card please print Signature U S Dollars Payment must be made in U S dollars drawn on a U S bank MAIL YOUR CD REPLACEMENT ORDER TO Symantec Corporation Attention Order Processing 555 International Way Springfield OR 97477 800 441 7234 Please allow 2 3 weeks for delivery within the U S Symantec and Norton Ghost are trademarks of Symantec Corporation Other brands and products are trademarks of their respective holder s 2002 Symantec Corporation All rights reserved Printed in t
91. es and CD DVD writers on page 112 m Lets you write Ghost images directly to a DVD on a DVD writer supported by Norton Ghost Creating boot disks with the Ghost Boot Wizard Creating boot disks and boot images Runs Ghost exe on two computers connected by either an LPT or USB cable The default mode for an LPT connection is ECP EPP High Speed If you are having problems with your LPT connection set the mode to Bidirectional 8bit or Bidirectional 4bit The next time that you create a boot disk the mode is reset to the default ECP EPP High Speed If you have multiple parallel ports and want to connect using a port other than the default LPT 1 use the LPT port option to specify the port into which your cable is plugged Lets you use Ghost exe to back up to or restore from an external device connected by USB or FireWire To create a boot disk to run Ghost exe or with support for LPT USB or FireWire cables 1 2 3 In the Ghost Boot Wizard window click Standard Ghost Boot Disk Click Next Do one or more of the following m Check USB support to add support for USB peer to peer to the boot disk m Click Advanced to set the USB peer to peer drivers See Setting the USB peer to peer drivers on page 79 m Check LPT support to add support for LPT peer to peer to the boot disk m Click Advanced to change the LPT mode or port m Click No USB support to exclude support for USB external devices m Click USB 1 1 support
92. estination partitions for either a disk restore or disk copy operation When numbering partitions in the sze switch do not include the hidden Ghost partition See Setting a destination size for the clone switch on page 169 Forces Norton Ghost to keep the sizes of all destination partitions the same as in the source partition no resizing This switch can be used with or without the clone switch See Setting a destination size for the clone switch on page 169 Forces Norton Ghost to keep the sizes of all destination partitions except for the first one the same as in the source partition The first partition uses the remaining disk space This switch can be used with or without the clone switch See Setting a destination size for the clone switch on page 169 Forces Norton Ghost to keep the sizes of all destination partitions except for the last one the same as in the source partition The last partition uses the remaining disk space This switch can be used with or without the clone switch See Setting a destination size for the clone switch on page 169 Default tape mode Sets the ASPI driver to report a read write as successful as soon as the data has been transferred to memory Useful when using older or unreliable tape devices or sequential media Forces Norton Ghost to eject the tape following a tape operation If the tape drive does not support remote ejection you must eject and insert the tape
93. ettings in the current task 110 Backing up restoring and cloning from DOS Adding switches to your Ghost operation Chapter 8 Backing up and restoring with CD R RW and DVD R RW This chapter includes the following topics m Image files and CD DVD writers m Saving an image file directly to a CD R RW or DVD R RW drive m Saving an image file to an unsupported CD R RW or DVD R RW drive 112 Backing up and restoring with CD R RW and DVD R RW Image files and CD DVD writers Image files and CD DVD writers Norton Ghost support of SCSI and IDE CD and DVD writers allows the storage of a single image file onto one or more CD R RW or DVD R RW Norton Ghost supports many CD and DVD drives If you have problems writing to CD R RW or DVD R RW then check that your drive is listed on the support Web site http service1 symantec com SUPPORT ghost nsf docid 2002030414141625 If you run Norton Ghost from a Windows wizard it searches for a CD DVD writer with media inserted and automatically selects this writer When you use CD DVD writers with Ghost exe you can select a writer as the destination device in the File Locator window Each writer is shown as CD Rx where x is a number starting at one and increasing incrementally for each writer present For example the following screen shows a CD writer available for use For Norton Ghost to access SCSI CD DVD writers a DOS ASPI driver must be installed prior to use The Backup and Cl
94. etwork When locating the directory that contains the driver look for a folder named Ndis or Ndis2 If you have a choice between DOS and OS2 folders select DOS 3 Click OK If the setup fails to complete the driver properties then complete the following fields manually m Filename Type the DOS file name for the NDIS2 driver m Driver Name Type the internal name of the driver The internal name of the driver is used when generating the Protocol ini configuration file and must always end with a character Read the sample Protocol ini file in the same directory as the driver itself to find the driver name m Parameters Type the parameters for the Protocol ini configuration file If you use Setup to automatically fill in this page you will see the parameters that you need to adjust For the majority of plug and play cards all of the parameters are optional so you can either accept the defaults or leave this field empty 4 Click OK When you have created the template that you require you can continue creating a boot disk 88 Creating boot disks with the Ghost Boot Wizard Adding command line parameters to a boot package Customizing the template You may require additional drivers and programs in order to use the network device attached to your computer For example many USB network devices must load an extra driver for the USB port before the driver for the network device You can add files to the template and customiz
95. executable on page 93 2 Create and save the image file See Creating a backup image file on page 97 The split command in this example limits the image size to a maximum of 600 megabytes for any one segment The auto switch names each of the segments numerically See Command line switches on page 153 116 Backing up and restoring with CD R RW and DVD R RW Saving an image file to an unsupported CD R RW or DVD R RW drive Chapter Using Ghost Explorer to modity image Tile contents This chapter includes the following topics m Understanding Ghost Explorer m Viewing image files m Launching a file m Extracting a file or directory from an image file m Modifying image files in Ghost Explorer m Listing the contents of an image file m Setting span file sizes m Splitting an image file m Compiling a file m Determining Norton Ghost image file version m Using Ghost Explorer from the command line 118 Using Ghost Explorer to modify image file contents Understanding Ghost Explorer Understanding Ghost Explorer The Ghost Explorer utility lets you view alter add and extract files from an image file This means that you can add extra files to the image file move the files within the image file and extract files from the image file to copy onto client computers Note If an image file has been created from an NTFS partition you can view and extract files from the image file You cannot add files to o
96. fication then click Advanced Settings See Adding command line switches to a task on page 47 Click Next In the Important Information dialog box if you do not want to view this warning again click Don t show this screen again and then click Next 9 Click Run Now to start the image verification Viewing the task log The task log displays the tasks performed from the Norton Ghost wizards To view the task log 1 In the Ghost Basic window click View Log 2 In the Task Log Viewer window select a log entry and click View Log Starting Ghost exe You can start Ghost exe from Windows This option restarts your computer in DOS and opens Ghost exe which lets you run Norton Ghost interactively 60 Setting options and defaults What to do if a task fails What to do To start Ghost exe 1 In the Ghost Basic window click Ghost Advanced and then click Run Ghost Interactively Click Next If you want to set advanced settings for the backup then click Advanced Settings See Setting Norton Ghost options and defaults on page 46 Click Next In the Important Information dialog box if you do not want to view this warning again click Don t show this screen again and then click Next In the Disaster Recovery window select one of the following m Launch Tutorials Opens the tutorial index From the tutorials you can select a tutorial that demonstrates how to create a recovery boot disk Contin
97. fied with multiple lt argumentfile gt Specifies a file containing command line switches that Ghost Walker should open and read in addition to command line those specified in the FNI Disables the direct IDE drive access method FNS Disables the direct SCSI drive access method FNX Disables the Extended Int0x13 drive access method Following is an example of command line use GHSTWALK BV 1 2 AV 1 1 AV 2 1 CN WS4 lt RANDOM_HI The above command line does the following EX gt 443 SURE m Updates the Windows 95 98 Me NT XP or 2000 installation located on the second partition of the first disk m Updates file systems on additional volumes on the first partition of the first and second disks m Changes the computer name to one starting with WS4 and ending with 443 placing random hexadecimal values in the remaining spaces until the new name is the same length as the old one For example 443 m Does not prompt the user for final confirmation WS4 53ADF76 152 Updating Security Identifiers SIDs and computer names Using Ghost Walker Appendix Command line switches This chapter includes the following topics m Using Norton Ghost with switches m Command line switches m Clone switch usage m CRC32 switch usage m Ghost exe and the Virtual Partition 154 Command line switches Using Norton Ghost with switches Using Norton Ghost with switches Norton Ghost
98. field select the appropriate drive letter In the Number of disks to create field select the number of disks that you want to create Ensure that Format disk s first is checked to format the disks before disk creation Ensure that this option is checked unless you are creating a custom boot disk with custom system files If this option is unchecked the boot disk is not bootable Ensure that Quick Format is checked to perform a quick format Click Next Review the boot disk details and click Next to start creating the boot disks Follow the prompts to format the disks and create a boot disk set 84 Creating boot disks with the Ghost Boot Wizard Selecting a template Selecting a template For the boot disk to work correctly it is important that you select the correct template When you create a boot disk for client computers the template that you select must be suitable for the network cards installed in the computers that are to start from the package To determine which network interface card is installed in a computer find the name of the driver from Network Properties within Windows This must be done on the client computer for which you are preparing the boot disk To determine which network interface card is installed To determine which network interface card is installed on a Windows 98 computer 1 On the Windows taskbar click Start gt Settings gt Control Panel 2 Double click System 3 Click Device Man
99. file or directory to be extracted On the File menu click Extract Select the location to which you want to extract the file or directory oa fF W N Click Extract to save the file or directory to the chosen location Note You can also drag and drop a file from Ghost Explorer to Windows Explorer to extract it Modifying image files in Ghost Explorer You can use Ghost Explorer to add files or directories from Windows Explorer to any image file that was created in Norton Ghost version 6 0 or later and is not NTFS You can also delete files from any image file that was created in Norton Ghost 5 1d or later and is not NTFS You can check the version of Norton Ghost used to create your image file in Ghost Explorer See Determining Norton Ghost image file version on page 123 Using Ghost Explorer to modify image file contents 121 Listing the contents of an image file Adding moving and deleting files Within image files Ghost Explorer supports Windows cut and paste operations including copying pasting moving deleting and adding files to images You can also drag and drop from Windows Explorer to Ghost Explorer Listing the contents of an image file You can create a text file that contains a list of the directories and optionally files and their details that are in the current image file You can store this file with the image file to keep an easily accessible list of the image file contents To list the conten
100. ful when a disk does not contain a partition table in the standard PC format or you do not want partitions to be realigned to track boundaries on the destination disk Some operating systems may not be able to access unaligned partitions Partitions cannot be resized during restore and you need an identical or larger disk Creates a log file to assist in diagnosing problems with TCP IP connections The amount of information logged is set by the log level x The log level x can be E errors S statistics W warnings I information or A all in increasing order of logging detail The file name indicates the path and file name of the log to be created In general the error and statistic levels do not affect session performance All other levels may reduce performance and should be used for diagnostic purposes only Shows the type code and information stored in the BIOS or the Pentium III Processor ID For example 160 Command line switches Command line switches locktype Type lpm lps memcheck noauto noautoskip nofile noide noindex Type Based On Value M Manufacturer Compaq P Product name Deskpro EN Series SFF v Version Award Software S Serial number H925CKH60020 U UUID 2DA9379B4707D31185E8C800A4F232BC C M amp P combined Compaq Deskpro EN Series SFF I PII ID 0000067200028E72A6994A20 Lets you lock an image file for use with a specific set of computers defined by the type chosen and the sou
101. gistered trademark of Compaq Corporation SuperDisk is a trademark of Imation Enterprises Corporation Zip and Jaz are registered trademarks of Iomega Corporation FireWire is a trademark of Apple Computer Inc registered in the U S and other countries Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 SYMANTEC LICENSE AND WARRANTY IMPORTANT PLEASE READ THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE SYMANTEC CORPORATION AND OR ITS SUBSIDIARIES SYMANTEC IS WILLING TO LICENSE THE SOFTWARE TO YOU AS THE INDIVIDUAL THE COMPANY OR THE LEGAL ENTITY THAT WILL BE UTILIZING THE SOFTWARE REFERENCED BELOW AS YOU OR YOUR ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF THE TERMS OF THIS LICENSE AGREEMENT THIS IS A LEGAL AND ENFORCEABLE CONTRACT BETWEEN YOU AND SYMANTEC BY OPENING THIS PACKAGE BREAKING THE SEAL CLICKING ON THE AGREE OR YES BUTTON OR OTHERWISE INDICATING ASSENT ELECTRONICALLY OR LOADING THE SOFTWARE YOU AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS CLICK ON THE I DO NOT AGREE NO BUTTON OR OTHERWISE INDICATE REFUSAL MAKE NO FURTHER USE OF THE SOFTWARE AND RETURN THE FULL PRODUCT WITH PROOF OF PURCHASE TO THE DEALER FROM WHOM IT WAS ACQUIRED WITHIN SIXTY 60
102. hard drive instead For example if you are creating an image file of the first partition copy Ghost exe to the second partition Edit Autoexec bat to start Norton Ghost from the second partition as follows d ghost exe Do not load Ghost exe from the partition that is being cloned Outdated computer BIOS Your computer might have an old BIOS version Try updating the BIOS 200 Troubleshooting Writing to a recordable CD or DVD Outdated CD R RW drive BIOS The CD R RW drive might have an old BIOS version An update to the BIOS often fixes problems Check the manufacturer s Web site for an update Using PC DOS or If yo MS DOS u put PC DOS system files on the boot disk replace them with MS DOS system files You can choose MS DOS while creating the boot disk See Providing MS DOS on page 89 High compression Try using a lower or no compression when creating the image file Using third party software to write to the CD R RW disc If yo u are unable to write directly to a CD R RW disc using Norton Ghost you can create the Ghost image and then use third party software to write to the CD R RW disc To write an image to CD using third party software 1 2 3 4 If yo Create the Ghost image file and save it to a temporary location Collect and edit the other required files Use third party software to save the image file and other required files to the CD R RW disk Make the CD boo
103. he Ghost Boot Wizard window click CD DVD Startup Disk with Ghost Click Next Select one of the following m Use PC DOS Includes PC DOS on the boot disk m Use MS DOS Includes MS DOS on the boot disk See Providing MS DOS on page 89 Click Next In the Ghost exe field type the correct path if the executable has been moved or you want to use a different version of Ghost The default path to the Ghost executable appears in the Ghost exe field In the Parameters field type any required command line parameters See Adding command line parameters to a boot package on page 88 Click Next In the Floppy Disk Drive field select the appropriate drive letter In the Number of disks to create field select the number of disks that you want to create Ensure that Format disk s first is checked to format the disks before disk creation Ensure that this option is checked unless you are creating a custom boot disk with custom system files If this option is unchecked the boot disk is not bootable Ensure that Quick Format is checked to perform a quick format Click Next Review the boot disk details and click Next to start creating the boot disks Follow the prompts to format the disks and create a boot disk set 82 Creating boot disks with the Ghost Boot Wizard Creating boot disks and boot images Boot disks with drive mapping network support When your computers need to access a network drive use the Ghost Boot Wizard
104. he Gwalklog txt file Recommended for Technical Support use only SAFE_ Ensures that all diagnostic logging gets flushed to disk by closing LOGGING and reopening the Gwalklog txt file after every log statement This results in very slow execution Recommended for Technical Support use only E lt license file gt Specifies a Ghost license file to activate Ghost Walker H HELP Shows command line syntax Help SID lt replacement SID gt Specifies a replacement SID to be used instead of a randomly generated one The replacement SID must be in the format S 1 5 21 xxx xxx xxx and have the same number of characters as the original SID IGNORE_ ENCRYPTFILES Disables the warning generated by Ghost Walker when it encounters Windows 2000 XP NTFS encrypted files during its initial disk scan Changing the SID of a Windows 2000 installation results in indecipherable NTFS encrypted files Updating Security Identifiers SIDs and computer names Table 11 1 Command line options 151 Using Ghost Walker MNUPD Specifies a registry location that you want Ghost Walker to search lt registry path gt for instances of the computer name to update them This registry the computer name of the same length If are updated to the new computer name instances of this switch key and its subkeys are searched for wholly matched instances of any are found they Multiple registry locations may be speci
105. he Organization field type an organization if you belong to one Click Next Confirm the installation location To select a different location for the installed files click Change Click Next 10 Click Install to start the installation If the opening screen does not appear Sometimes a computer s CD ROM drive does not automatically start a CD To start the installation from the Norton Ghost CD 1 2 On your desktop double click My Computer In the My Computer dialog box double click the icon for your CD ROM drive From the list of files double click Ncdstart exe Registering Norton Ghost To stay informed of upcoming Symantec products please fill out the details for registration of Norton Ghost If you choose not to register the software using the Information Wizard or if registration fails for some reason you can register on the Symantec Web site at www symantec com or by using the Product 30 Installing Norton Ghost Installing Norton Ghost Registration option in the Help menu in the Norton Ghost window On the Web site go to the Products page for the registration link To register Norton Ghost 1 10 11 In the first Registration window select the country from which you are registering and the country in which you live if different and then click Next If you would like information from Symantec about Norton Ghost select the method by which you want to receive that information and then cli
106. he U S A S y I antec
107. he correct length of the name The name cannot contain any of the following characters A s3 lt gt 2 Press Enter to update This lists the new name and for Windows NT and 2000 computers a new SID The computer name and SID updates occur in the following locations m The registry of the selected operating system m The file system on which the operating system resides m Any additional volumes selected for the update If you removed a Windows NT or 2000 computer from a server domain add the computer back to the domain 148 Updating Security Identifiers SIDs and computer names Using Ghost Walker Running Ghost Walker from the command line You can run Ghost Walker from the command line in DOS The command line syntax is as follows GHSTWALK CN lt new_computer_name gt lt random_computer_name_format gt BV lt drv gt lt part gt AV ALL AV lt drv gt lt part gt SURE DIAG IGNORE_DOMAIN IGNORE_ENCRYPTFILES REBOOT REPORT lt report filename gt E lt license file gt SID lt replacement SID FNI FNS FNX MNUPD lt registry path gt lt argument file gt LOGGING SAFE_LOGGING H HELP Table 11 1 describes the command line options Table 11 1 Command line options CN Specifies a new computer name lt new_computer_ The new name must be the same length as the original name and name gt cannot contain any of the fol
108. he following switches Table 10 1 GDisk main commands Create cre Creates partitions primary DOS partitions extended DOS partitions This switch functions with GDisk only Delete del Deletes partitions of any type including non DOS partitions This switch functions with GDisk only Status default status Lists information on the specified fixed disk and its partitions Activate m act Activates and deactivates a partition specifying it as m act the bootable partition Hide hide Hides an existing partition or unhides a hidden m hide__ partition Reinitialize MBR mbr Reinitializes the Master Boot Record This switch functions with GDisk only Batch batch Uses batch mode command execution Disk wipe diskwipe Wipes the contents of the whole disk This switch functions with GDisk only Boot ini bootini Makes a modification to the Windows NT 2000 XP boot menu This switch functions with GDisk32 only 130 Managing partitions using GDisk Overview of main command line switches Online Help for command line switches You can get an overview of the nine modes of operation and their switches by using the Help switch as follows m GDisk gdisk m GDisk32 gdisk32 Note An additional switch not shown in Help is the VERSION switch This switch shows the version information for the GDisk executable More detailed Help is available by qualifying the Help command with
109. he shown destination size The remaining space is not used m The Norton Ghost executable fails if you try to overwrite any of the following m Windows swap files m Registry files m Open files You cannot run Ghost exe within Windows NT Windows 2000 XP Linux OS 2 or other non DOS operating systems To run Ghost exe on a computer that runs a non DOS operating system start the computer in DOS using a Ghost boot disk 94 Backing up restoring and cloning from DOS Navigating without a mouse To start the Norton Ghost executable Doone of the following Marking your disks Insert a Ghost boot disk into the floppy disk drive of your computer and start your computer See Creating boot disks and boot images on page 75 For Windows 98 computers start your computer in DOS At the DOS prompt type C gt progra 1 symantec Norton 1 ghost exe Running Norton Ghost in DOS may require additional DOS drivers to let Norton Ghost access and use some hardware If you cannot access some hardware such as a CD R RW drive then create a boot disk that contains the drivers to access the hardware in DOS See Creating boot disks and boot images on page 75 Use the Run Ghost Interactively Wizard See Starting Ghost exe on page 59 The first time that you run Ghost exe on your computer the License agreement warning dialog box appears When you click OK Norton Ghost marks all hard disks to ensure that you do not see
110. her drive types Spanning must be executed locally If you try to span over a peer to peer connection LPT USB TCP IP a disk full error message appears However size limiting can be used in all situations Norton Ghost also allows size limiting of spans when spanning volumes to ensure that no span exceeds the maximum size With all image files the only constraint on the selection of the destination volume is that it must not be part of the source selection For example it cannot be on a source disk or partition if that disk or partition is to be included in the image The spanned files are named according to Microsoft application guidelines For example m First file Filename gho m Second file Filen001 ghs m Third file Filen002 ghs Image file options 65 Image files and volume spanning You can use the cns switch for an alternative naming standard For example m First file Image gho m Second file Image 001 m Third file Image 002 Spanning across multiple volumes and limiting span sizes When you create an image file from a disk or partition the destination drive might have insufficient space to store the image file If Norton Ghost determines that this is the case it alerts you and asks whether to enable spanning Norton Ghost assumes that compression reduces the size of the image by one third when it determines whether the image will fit Alternatively you can use the span and split command line switches to conf
111. his dialog box does not appear If you want to set advanced settings for the clone then click Advanced Settings See Setting Norton Ghost options and defaults on page 46 Click Next 40 Backing up restoring and cloning from Norton Ghost Launching Ghost exe peer to peer 9 Inthe Important Information dialog box if you do not want to view this warning again click Don t show this screen again and then click Next 10 Click Run Now to start the clone operation Ensure that all applications on your computer are closed before you run the clone operation Your computer is restarted and the destination hard disk or partition is cloned from the source hard disk or partition Launching Ghost exe peer to peer From Norton Ghost you can launch Ghost exe over a USB LPT or TCP IP peer to peer connection Once you have established the settings for the connection Ghost exe launches ready for you to establish a connection Both computers must be running Ghost exe for you to make the peer to peer connection On your second computer you can run Norton Ghost as described in this section or you can restart it from a Peer to Peer Network Boot Disk or Standard Boot Disk See Boot disks with network support on page 79 and Standard boot disks on page 76 To run Ghost exe peer to peer To run Ghost exe peer to peer using USB 1 In the Ghost Basic window click Ghost Advanced and then click Peer to Peer Click USB pe
112. host Basic window click Options m To set the compression level while running a Windows wizard task in the Advanced Settings window click Advanced Settings 2 On the Compression tab select one of the following m None No compression high speed m Fast Low compression medium speed m High High compression slower speed 3 Click OK Assigning a password to an image file You can assign a password to an image file The password is entered when the image file is created Then each time the image file is accessed in Ghost exe you are prompted to enter the password To assign a password 1 Do one of the following To set the default to create an image password in the Ghost Basic window click Options m To set the option to create an image password while running a Windows wizard task in the Advanced Settings window click Advanced Settings 2 On the Image password tab check Prompt for an image password to set the option to prompt for a password when the image file is created Adding free space to the Virtual Partition You can specify additional space to be added to the Virtual Partition This is added to the Virtual Partition when it is created Setting options and defaults 53 Setting Norton Ghost options and defaults To specify additional free space in the Virtual Partition 1 Do one of the following m To set the default to specify additional free space in the Ghost Basic window click Options m To
113. ick Browse to locate the packet driver so that the Ghost Boot Wizard can copy the file to the current template Packet drivers are usually included on the driver disk supplied with the network card If you are installing the packet driver from the original disks that came with your network interface card the packet driver should be in a directory called Packet or Pktdrv 2 Inthe Parameters field type the command line parameters if the network card requires them These parameters vary from driver to driver and are usually optional with plug and play network cards Consult the documentation that came with the network card This is often in the form of a Readme txt file in the same directory as the driver itself Creating boot disks with the Ghost Boot Wizard 87 Adding network drivers to the Ghost Boot Wizard 3 Click Select Automatically to let Ghost determine the best multicasting mode based on the information in the packet driver If the Select Automatically mode does not work try Receive Mode 5 If that does not work try Receive Mode 6 Adding NDIS2 drivers to the Ghost Boot Wizard NDIS2 drivers work with the Microsoft Network Client NDIS2 drivers are DOS drivers that load from the DOS Config sys file To add an NDIS2 driver to the Ghost Boot Wizard 1 In the Template Properties window on the NDIS Driver tab click Setup 2 Locate the NDIS2 driver In many cases Ghost can automatically determine the other parameters for your n
114. icrosoft Windows Installer lets you choose the interface that you see during installation If you are installing in Basic or Silent mode you must run the installation from the command line If you are using a Windows 9x or Windows NT computer then you must run the installation from a setup file The interface modes are as follows The Full interface mode guides you through a series of dialog boxes to install Norton Ghost letting you change settings such as selecting components and changing directories This mode does not require passing parameters from the command line The Basic interface mode shows a progress bar and any system level error messages If you alter any default settings you must pass this information through as parameters from the command line The syntax for this installation is as follows msiexec i c temp Norton Ghost msi qb The Silent interface mode does not show any dialog boxes or error messages If you alter any default settings you must pass this information through as parameters from the command line To install Norton Ghost the syntax is as follows msiexec i c temp Norton Ghost msi q Choosing an installation mode Microsoft Windows Installer lets you choose the way you install Norton Ghost Unless you choose a Normal installation run the installation from the command line The installation modes are as follows The Normal installation mode provides dialog boxes to guide you through instal
115. igure Norton Ghost to use image file size limiting See Command line switches on page 153 Before it saves the disk contents to the image file Norton Ghost shows the source and destination details and offers a chance to cancel The default is to cancel Once the process starts the image file creation continues until the destination volume is full If you started spanning onto a JAZ disk and want to span a 3 0 GB drive onto JAZ disks you can choose to continue on JAZ disks If you want to span across different forms of media you can select a different type of media once the first portion of the span has completed You cannot mix CD DVD media with other types of media such as JAZ or hard disk Record where the span segments are saved and the segment file names Norton Ghost does not record the locations and file names you selected Information about the partitions is stored at the start of the image file This is updated at the end of the Ghost process which might require you to reinsert the first disk in the span set Norton Ghost prompts you for the first disk in the span set and for subsequent volumes when restoring from an image Restoring from a spanned image The process when restoring a disk or partition from a spanned image file is the same as restoring from an unspanned image file However during the restoration of the spanned image file you are prompted for the locations of the image file spans You must know the span
116. ile 174 Command line switches CRC32 switch usage Table A 8 CRC32 usage examples ghost exe crc32 action create Creates an ASCII CRC32 file from the primary hard drive Note that the default disk is the primary drive The default ASCII CRC32 file is Ghost cre ghost exe crc32 action create src Creates an ASCII CRC32 file 2 crcfile myfile txt Mpyfile txt This example uses disk 2 as the source drive and the output file ghost exe crc32 action verify Verifies the contents of the primary disk against a default ASCII CRC32 file Ghost crc in the current directory The default disk is the primary drive The default verification list file is Ghost ls ghost exe crc32 action verify src Verifies the contents of the primary 1 crcfile myfile txt vlist myfile out disk 1 against the CRC32 file Mpyfile txt This example Myfile out as the verification list file ghost exe crc32 action verify src Verifies the contents of the primary 1 crcfile myfile txt vlist myfile out vexcept my disk against a CRC32 file Same as file exc above with the inclusion of the EXCEPTION argument that excludes compared files based upon its entries Files not checked with CRC The switch vexcept filename specifies files that are not checked with CRC This is normally used to exclude files that are always changed on start up A sample exception file follows ghost exclusion list PERSONAL PHONE partition 1 WINDOWS C
117. ile filename auto batch bfc bootcd buffersize x chkimg filename clone cns Command line switches 155 Command line switches Replaces the default abort error log file name Ghosterr txt with the directory and file given in filename Automatically names spanned image files during creation Using this switch avoids the user prompt that asks for confirmation of the next destination location for the remainder of the image file that is being loaded This switch is the default behavior for Norton Ghost Batch mode switch Prevents abort messages from waiting for user acknowledgment and removes user interaction prompts The return value of Ghost exe must be checked to identify whether the operation was successful Norton Ghost returns 0 on success and 1 or higher on failure or error Handles bad FAT clusters when writing to disk If this switch is set and the target partition is FAT Norton Ghost checks for and works around bad sectors This option may slow Norton Ghost operation substantially When writing an image directly to a CD DVD writer makes the CD DVD bootable You need a bootable floppy disk in drive A If you use the sure switch with bootcd and a floppy disk is not in drive A then a non bootable CD DVD is created Ghost creates an image file using a small buffer where x number of KB The size of the buffer is automatically calculated by Norton Ghost The buffersize switch lets you override this siz
118. iles required for the backup restore or clone are automatically installed into the Virtual Partition and the task performed Most of the Virtual Partition operation is not apparent to you However there may be some occasions when you must know what the Virtual Partition is and what it does such as if you want to run Ghost exe or another application from the Virtual Partition One primary partition slot must be available in the MBR for the Virtual Partition 16 About Norton Ghost How Norton Ghost works Hardware restrictions Norton Ghost is designed to restore to and clone identical hardware When Microsoft Windows is installed drivers necessary to support your hardware are installed to the hard disk and recorded in the Windows Registry If you move an installation of Windows to another computer either by directly moving the hard disk or copying it using a Ghost operation there is no guarantee that it will boot or function correctly Although Microsoft provides tools such as Sysprep that may alleviate these problems to volume license holders these tools are usually unavailable to consumer or small business users A computer with Windows installed should be copied to a computer with identical hardware Moving or cloning file systems that do not contain an operating system does not usually present a problem Preparing for an emergency After you have installed Norton Ghost and created a backup image you must create and test a reco
119. ing products utilize updated URL lists firewall products utilize updated firewall rules vulnerability assessment products utilize updated vulnerability data etc collectively these are referred to as Content Updates You may obtain Content Updates for any period for which You have purchased a subscription for Content Updates for the Software including any subscription included with Your original purchase of the Software purchased upgrade insurance for the Software entered into a maintenance agreement that includes Content Updates or otherwise separately acquired the right to obtain Content Updates This license does not otherwise permit You to obtain and use Content Updates 3 SIXTY 60 DAY MONEY BACK GUARANTEE If You are the original licensee of this copy of the Software and are not completely satisfied with it for any reason please contact Symantec Customer Service for a refund of the money You paid for the Software less shipping handling and any applicable taxes at any time during the sixty 60 day period following the date of purchase 4 LIMITED WARRANTY Symantec warrants that the media on which the Software is distributed will be free from defects for a period of sixty 60 days from the date of delivery of the Software to You Your sole remedy in the event of a breach of this warranty will be that Symantec will at its option replace any defective media returned to Symantec within the warranty period or refund th
120. install MS DOS on your computer 1 Insert the formatted floppy disk into drive A of the computer on which the Ghost Boot Wizard is running In the DOS Version window click Get MS DOS Click OK To uninstall MS DOS from your computer 1 In the DOS Version window click Remove MS DOS 2 Click OK Chapter Backing up restoring and cloning from DOS This chapter includes the following topics An overview of using Ghost exe Starting the Norton Ghost executable Navigating without a mouse Establishing a peer to peer connection with Ghost exe Creating a backup image file Restoring from an image file Cloning disks and partitions Verifying image integrity Adding switches to your Ghost operation 92 Backing up restoring and cloning from DOS An overview of using Ghost exe An overview of using Ghost exe You can use the Norton Ghost executable Ghost exe to clone a computer create a backup and restore a computer You can add switches to the cloning task in the Options window or as parameters to Ghost exe Ghost exe is run within DOS The following is an overview of the process of using Ghost exe To use Norton Ghost 1 Start Ghost exe Add command line switches if necessary See Command line switches on page 153 If you want to establish a peer to peer connection then set up the connection Select the Norton Ghost operation m Disk or partition to image file m Disk or partition from image file m
121. installations use the following command line Msiexec exe i d install norton ghost msi q INSTALLDIR c program files symantec norton ghost 2003 USERNAME Me COMPANYNAME Symantec l v c logfile txt Msiexec exe x d install norton ghost msi q I v c logfile txt To add logging to the end of a command line for Windows 9x Me and XPH installations use the following command line d install setup exe s v I v c logfile txt d install setup x s v I v c logfile txt Connecting using USB peer to peer If you cannot connect using USB peer to peer then try altering the drivers that are installed into the Virtual Partition See Installing USB peer to peer drivers on page 57 Writing to a recordable CD or DVD If you are having problems saving a file directly to a CD R RW or DVD there are a number of possible solutions Supported CD R RW and DVD drives Norton Ghost supports a large number of CD R RW and DVD drives Ensure that your drive is listed on the following support Web site http servicel symantec com SUPPORT ghost nsf docid 2002030414141625 Troubleshooting 197 Writing to a recordable CD or DVD Inaccessible CD ROM drive When writing to a compatible CD R RW drive the drive may not be accessible to Norton Ghost To discover whether this is a problem check one of the following m Ghosterr txt Ghosterr txt is located in the same directory as the Ghost executable See Diagnostics
122. ion file 69 194 hiding partitions 137 ia switch 158 Index 217 ial switch 158 ib switch 158 id switch 159 IDE hard disk 157 image file description 159 integrity check 51 58 naming 160 password 46 spanned 160 verifying 58 image files 214 CD writers 112 compression 62 98 crc See CRC32 creating 65 104 insufficient space 65 description 159 extracting 120 file list 121 integrity 155 loading 65 lock 160 modification 120 multisegment 155 163 password 161 restoring 119 120 selection box 160 size limited 64 split See image files size limited standard 63 tape drives 66 viewing contents 119 image files spanned 63 64 65 121 155 163 information window 48 INT13 support 158 integrity volume 161 integrity check 51 58 internal drives 180 ir switch 159 J jl x filename switch 159 218 Index L large drives 64 LILO boot loader 161 Linux 93 105 118 132 158 load command 166 lockinfo switch 159 locktype type switch 160 log file 59 155 Ipm switch 160 Ips switch 160 LPT drivers 55 peer to peer 95 160 port 79 178 M map a drive 47 map a drive letter 47 mapping network drives 47 82 master mode 95 164 MBR 161 reinitializing 130 memcheck switch 160 mode switch 166 Mscdex exe 199 MS DOS 49 73 89 200 uninstalling 90 multicast 79 N network drives mapping 82 network performance 63 noauto switch 160 nofile switch 160 nolilo switch 161 Norton Ghost adding command line switches
123. ion is to remain the same size on the destination as it was on the source This is referred to as fixed size Indicates that the partition may be made bigger or smaller depending on how much disk space is available This is the default The sizes of all partitions remain fixed The sizes of all partitions except the first remain fixed The first partition uses the remaining space The sizes of all partitions except the last remain fixed The last partition uses the remaining space Examples of clone switch usage Table A 6 describes clone switches and their functions Table A 6 Clone switch usage examples ghost exe clone smode copy src 1 dst 2 Copies local disk one to local disk two ghost exe lpm clone smode create src 2 dst Connects a master computer using c drive2 gho LPT to another computer running Norton Ghost in slave mode and save a disk image of local disk two to the remote file c drive2 gho The slave computer can be started with ghost exe lps Table A 6 Command line switches 171 Clone switch usage Clone switch usage examples ghost exe clone mode pcopy src 1 2 dst 2 1 sure Copies the second partition of local disk one to the first partition of local disk two without the final warning prompt ghost exe clone mode restore src e savedsk gho dst 1 sure Restores the disk image file Savedsk gho that is held on the server drive that is mapped locally
124. irectly to a CD R RW or DVD R RW drive 113 Saving an image file to an unsupported CD R RW or DVD RI RW diivee E ATE 114 Splitting an image file during a backup ou sseesesseseseeteeeeseseeees 115 Chapter 9 Using Ghost Explorer to modify image file contents Understanding Ghost Explorer wo cesesesesesesesesessseseseseseseseseseeeaes 118 VieWINg Lage Mes cc a E E TEE EEs 119 Latinching a Ole e A 119 Extracting a file or directory from an image file s sssssssssssessessesresseereesesresse 120 Modifying image files in Ghost Explorer oo eeeeessesseseeseeeeeeesseseseeesaeees 120 Adding moving and deleting files oo ecsesessseeeeeseseseteseseseseseseees 121 Listing the contents of an image file wo ccc ce annan aa 121 Setting Span file SIZES oarra nae a E AAR EA 121 Splitting an imacefile menninini E 122 Goomalling a HE gre e E EEN E NNA 122 Determining Norton Ghost image file Version s sssesseeseeseesesseeseeseeseereereese 123 Using Ghost Explorer from the command line ssssssseessssseseesessesreeseeseeresresse 123 Using Ghost Explorer with long file names s sssssssssssssssssssreseesressessesee 125 Chapter 10 Chapter 11 Appendix A Contents Managing partitions using GDisk Tnitvod Gini sG Dis keri ies ec ess E AV saath Ea E a tess 128 RUMMING GDISK Saa S 128 Overview of main command line switches ssssssssssseeseesesseeseeseessesreseeseeseese 129 Online Help for command line switches s ss
125. isk Computer receiving destination image file Restore disk from image file Computer containing destination disk Computer containing source image file Partition to partition clone Computer containing source partition Computer containing destination partition Back up partition to image file Computer containing source partition Computer receiving destination image file Restore partition from image file Computer containing destination partition Computer containing source image file Select which computer is the master the computer from which you control the connection and which is the slave the other computer participating in the connection All operator input must occur on the master computer 96 Backing up restoring and cloning from DOS Establishing a peer to peer connection with Ghost exe You must have two Ghost boot disks with which to start your computers Create the boot disks using the Ghost Boot Wizard Note Ensure that both boot disks are created with the same version of Norton Ghost You cannot use one boot disk created in Norton Ghost 2002 and one boot disk created in Norton Ghost 2003 in the same task See Creating boot disks and boot images on page 75 To connect two computers peer to peer 1 2 3 Insert a Ghost Boot Disk into the floppy disk drive of each computer Restart each computer On the slave computer on the main menu do one of
126. isk switch specifying both a disk and partition For example dst 1 2 image gho In this case Image gho is created on the NTFS volume that resides on the second partition on the first disk tape MTx The tape drive number Numbers start at 0 For example DST MTO0 cd dvdwriter CDx The CD or DVD writer drive number Numbers start at 1 For example DST CD1 If you have a CD reader and a CD writer in the Ghost exe user interface you would see CD1 and CD2 The number is optional if specifying an operation from the command line Setting a destination size for the clone switch SZE sets the size of the destination partitions for either a disk restore or disk copy operation This is optional Multiple partition size switches are supported 170 Command line switches Clone switch usage The number of size switches depends on the number of partition sizes that you want to specify There may be none SZE E F L n xxxxM mmP F V Table A 5 Destination size options for cloning n xxxxM Indicates that the nth destination partition is to have a size of xxxxMB for example SZE2 800M indicates partition two is to have 800 MB n mmP Indicates that the nth destination partition is to have a size of mm percent of the target disk Due to partition size rounding and alignment issues 100 physical use of disk space may not be possible Indicates that the nth destination partit
127. ition dialog box select the source partition from the image file The Source Partition dialog box contains the details of all of the partitions in the image file In the Destination Drive dialog box select the destination disk The Destination Drive dialog box contains the details of every disk that Norton Ghost finds on the local computer In the Destination Partition dialog box select the destination partition Select an existing partition carefully as this is the partition that will be overwritten The Destination Partition dialog box contains the details of all of the partitions on the selected destination disk If this is a local partition to partition copy then the source partition is unavailable for selection However you can create a new partition if space is available If you create a new partition it can be resized during the cloning operation In the Proceed with partition restore dialog box ensure that the correct options are selected 104 Backing up restoring and cloning from DOS Cloning disks and partitions 8 Do one of the following m Click Yes to proceed with the partition cloning Norton Ghost overwrites the destination partition using the partition details contained in the image file If you need to abort the process press Ctrl C but be aware that this leaves the destination partition in an unknown state Warning Only click Yes if you are sure that you want to proceed The destination partitio
128. ity provided that You retain no copies of the Software and the transferee agrees to the terms of this license and E use the Software in accordance with any additional permitted uses set forth in Section 9 below YOU MAY NOT A copy the printed documentation which accompanies the Software B sublicense rent or lease any portion of the Software reverse engineer decompile disassemble modify translate make any attempt to discover the source code of the Software or create derivative works from the Software C use a previous version or copy of the Software after You have received a disk replacement set or an upgraded version Upon upgrading the Software all copies of the prior version must be destroyed D use a later version of the Software than is provided herewith unless You have purchased upgrade insurance or have otherwise separately acquired the right to use such later version E use if You received the software distributed on media containing multiple Symantec products any Symantec software on the media for which You have not received a permission in a License Module F use the Software in any manner not authorized by this license nor G use the Software in any manner that contradicts any additional restrictions set forth in Section 9 below 2 CONTENT UPDATES Certain Symantec software products utilize content that is updated from time to time antivirus products utilize updated virus definitions content filter
129. lation It lets you install Norton Ghost on the target computer by selecting the location and the required components The Administrative installation mode installs the entire installation package to a network location All installation files are copied from the CD to the specified location This lets users with access to the network location to install Norton Ghost from this location This installation requires administrative privileges The syntax for this installation is as follows msiexec a c temp Norton Ghost msi Installing Norton Ghost from the command line 207 Installing from the command line m The Repair installation lets you repair the current installation It is accessed once Norton Ghost is installed on your computer You can activate this by clicking Add Remove Programs in the Control Panel and clicking Ghost You can also run this mode from the command line The syntax is as follows msiexec f c temp Norton Ghost msi The switch fa reinstalls all files fu rewrites all required user registry entries and fs overwrites any existing shortcuts Installing from the command line You can specify parameters when installing Norton Ghost from the command line by setting installer packages The syntax for these packages is as follows msiexec i c temp Norton Ghost msi q PROPERTY VALUE The property name must be in upper case and the value is case sensitive On Windows 2000 XP computers Msiexec exe is i
130. les to add additional drivers Click Add Directory to add additional directories 4 Inthe AUTOEXEC BAT Additions field type any additional Autoexec bat entries for the driver 5 Inthe CONFIG SYS Additions field type any additional Config sys entries for the driver 6 Click OK Setting options and defaults 57 Running your computer from the Virtual Partition Installing USB peer to peer drivers You can select USB peer to peer drivers to install into the Virtual Partition In most cases you do not need to alter the driver s default However if you have problems connecting using peer to peer then select the other options and retry the task To select USB peer to peer drivers 1 Do one of the following To set the default installation of extra drivers in the Ghost Basic window click Options and then click USB peer to peer settings To install the USB drivers while running a Peer to Peer Wizard task in the Advanced Settings window click USB peer to peer settings 2 Select one of the following m All drivers Installs all USB peer to peer drivers into the Virtual Partition UHCI driver Installs only UHCI drivers into the Virtual Partition a OHCTI driver Installs only OHCI drivers into the Virtual Partition 3 Click OK Running your computer from the Virtual Partition From Norton Ghost you can restart your computer into the Virtual Partition The Virtual Partition is created in DOS and includes the files
131. ll but you cannot run Norton Ghost from a command shell A Windows 9x computer can be restarted into DOS Windows NT Me XP 2000 computers cannot be restarted into DOS except with the use of a boot disk containing DOS See create A proprietary disk partitioning structure used by Microsoft Windows 2000 XP Dynamic disks can be created and deleted within the operating system without having to reboot Dynamic disks cannot be accessed by other operating systems 214 Glossary external mass storage device hard disk image file IP address load native copy NIC partition primary partition restore sector copy Virtual Partition A device that is attached to your computer with a network or cable that is capable of storing large amounts of data For example a hard disk attached to a computer with a USB or FireWire cable A physical disk in your computer or attached as a external device A file created using Norton Ghost An image file of a disk or partition is created and is used to create exact duplicates of the original disk or partition Internet Protocol Address This term refers to a number that uniquely identifies a computer on a network or on the Internet IP addresses for computers on a client server network might change daily or more often The address for a computer must be unique within a network See restore Copies only the disk structure information and the files rather than all sectors on th
132. long with additional drive diagnostics and details required to assist Technical Support in diagnosing the cause of the problem The Norton Ghost abort error file is generated when Norton Ghost detects an erroneous condition that Norton Ghost is unable to recover from or work around The Ghosterr txt file is generated in the current directory If this location is read only the Ghosterr txt file output location should be redirected The location and file name of the abort file generated by Norton Ghost during an abort can be altered using the afile drive path filename command line switch See Troubleshooting on page 191 Creating a full diagnostic statistics dump summary A full diagnostic statistics dump summary file contains the detected hard disk geometry details along with other Norton Ghost statistics The full Norton Ghost diagnostic statistics dump can be created using the command line switch dd The default statistics dump file name is Ghststat txt You can alter the location and file name of a file generated by Norton Ghost by adding the dfile drive path filename command line switch For example ghost exe dd dfile c diagnose log txt Diagnostics 203 Testing TCP IP functionality Testing TCP IP functionality There are several testing utilities available in the Microsoft TCP IP application suite Examples of the output of two Windows 95 TCP IP utilities Ping exe and Winipcfg exe are included below On Windows NT 200
133. lowing characters A s lt gt To include spaces in the computer name enclose the computer name in quotes For example CN EW PC 123 Updating Security Identifiers SIDs and computer names 149 Using Ghost Walker Table 11 1 Command line options CN lt random_computer_ name_format gt Replaces the original computer name with a randomly generated name using the lt random_computer_name_format gt template The lt random_computer_name_format gt template specifies which sections of the new name will be randomly generated and the type of random value to place in that location Only one instance of the following keywords is permitted in a template lt RANDOM_NUMERIC gt Generate random numbers lt RANDOM_AIPHA gt Generate random letters lt RANDOM_HEX gt Generate random hex digits 0 9 A F Examples CN PC lt RANDOM_NUMERIC gt replaces the computer name with a name that starts with PC followed by a series of random digits between 0 and 9 CN ID lt RANDOM_ALPHA gt X replaces the computer name with a name that starts with ID followed by a series of random letters ending with the character X CN lt RANDOM_ALPHA gt replaces the computer name with a name that is randomly generated using letters The random output fills out the format string to produce a new computer name of the same length as the original name Ensure that the format string allows enough room to embed
134. m Telephone 800 789 4784 U S 425 869 1119 International Fax 253 813 8730 Email sales Ipt com For peer to peer connections Norton Ghost supports USB 1 1 cables and USB 1 1 controller Some USB 2 0 controllers may work but Norton Ghost does not support this configuration The USB and DirectParallel connection cables can also be used for high speed computer to computer file transfer and networking in Windows 9x and Windows 2000 Norton Ghost contains DirectParallel driver technology from Parallel Technologies Inc the developers of the Direct Cable Connection computer to computer technology built into Windows 9x and Windows 2000 The DirectParallel drivers and cables contain patent pending parallel port interface technology cables The following USB peer to peer cables can also be used with Norton Ghost m EzLink USB Instant Network model 2710 m USB LinQ Network m BusLink USB to USB File Transfer cable model UFT06 m USB Net Ling Network Bridge cable model 2K398 m USB Net Ling Network Bridge cable model 00115G Appendix D The Wattcp cfg network configuration file This chapter includes the following topics m The Wattcp cfg configuration file m Wattcp cfg key words 184 The Wattcp cfg network configuration file The Wattcp cfg configuration file The Wattcp cfg configuration file Wattcp cfg The Wattcp cfg configuration file contains the TCP IP networking configuration details for Norton Ghost W
135. n Select an existing partition carefully as this is the partition that is overwritten The Destination Partition dialog box shows the details of all of the partitions on the selected destination disk If this is a local partition to partition copy then the source partition is unavailable for selection However you can create a new partition if space is available If you create a new partition it can be resized during the cloning operation 6 Click OK When the final Proceed with Partition Copy question appears ensure that the correct options are selected This is the last chance to back out 7 Do one of the following m Click Yes to proceed with the partition copy If you need to abort the process press Ctrl C but be aware that this leaves the destination disk in an unknown state Warning Only click Yes if you are sure that you want to proceed The destination partition is completely overwritten with no chance of recovering any data m Click No to return to the menu 8 Restart the destination computer when the partition copy is complete Run Symantec Disk Doctor ScanDisk or a similar utility to verify the integrity of the destination partition Verifying image integrity After a backup restore or clone run a check to verify the integrity of the partition hard disk or computer To verify an image file or disk To verify the integrity of an image file On the computer on which the image file is sav
136. n Setup Press the key or keys to launch the Setup program Set the Boot Sequence to boot drive A first and drive C second Setup programs vary from one manufacturer to the next If you cannot find the Boot Sequence option use the Setup program s Help system refer to the documentation that came with your computer or contact your computer manufacturer Save the changes then exit the Setup program Windows NT blue screen If you are restoring backing up or cloning a computer onto another Windows NT computer with incompatible hardware you may get a blue screen To solve this problem you must restore the computer with a previous backup image file Missing hibernation file If the hibernation file is missing the following message may appear Cannot hibernate because there is no hibernation file or the hibernation file has an error Recreate the hibernation files according to the instructions for your Windows operating system Computer fails to restart If your computer fails to restart during a Norton Ghost Virtual Partition operation try running the Ghreboot utility included on the Norton Ghost installation CD Troubleshooting 195 Problems running Norton Ghost To run Ghreboot exe To run Ghreboot exe if you installed Norton SystemWorks 1 Insert your Windows Startup Disk into the floppy disk drive and restart your computer 2 If you are given a restart choice then on the boot menu select Boot with CD Drivers
137. n is completely overwritten with no chance of recovering any data m Click No to return to the menu 9 Ifspanning is enabled do one of the following m Click OK to continue on the same form of media m Click Filename to restore from a different location and then type the location and file name of the image file span Insert the next media if prompted 10 Restart the destination computer when the partition copy is complete Run Symantec Disk Doctor ScanDisk or a similar utility to verify the integrity of the destination partition Cloning disks and partitions By default Norton Ghost tries to maintain the same size ratio between the new disk partitions However you should note the following m You can change the size of any destination FAT NTFS or Linux Ext2 3 partition by entering the new size in megabytes m You cannot enter a value that exceeds the available space is beyond the file system s limitations or that is not large enough to contain the data held in the source partition Backing up restoring and cloning from DOS 105 Cloning disks and partitions Cloning disk to disk When you clone disk to disk Norton Ghost copies the contents of one hard disk onto another To clone disk to disk 1 On the Norton Ghost main menu do one of the following m Local Click Local gt Disk gt To Disk m Peer to peer connection Click Disk gt To Disk In the Source Drive dialog box select the source disk
138. n screen about the DOS version of Ghost ok Cancel Apply Some options can only be set as you create the task in the wizard The options and defaults include the following m Adding command line switches to a task m Assigning a drive letter to a CD DVD drive m Setting the options for a mapped network drive m Setting display options m Setting the DOS version m Setting the image integrity check default m Setting a compression level m Assigning a password to an image file m Adding free space to the Virtual Partition m Installing SCSI drivers m Setting external storage device drivers m Setting TCP IP drivers m Setting LPT peer to peer drivers m Installing extra drivers m Installing USB peer to peer drivers Setting options and defaults 47 Setting Norton Ghost options and defaults Adding command line switches to a task You can add command line switches to a task to alter its operation To add command line switches to a task 1 Do one of the following m Toset this option as a default in the Ghost Basic window click Options m To add command line switches while running a Windows wizard task in the settings window click Advanced Settings 2 On the Ghost Command Line tab type the extra command line switches See Using Norton Ghost with switches on page 154 3 Click OK Warning The syntax of your command line is not checked when the task runs Therefore review these instructions carefully to
139. n the active Ext2 3 partition are supported with some exceptions Any references to a disk other than the first hard disk in the system dev hda or dev sda are not supported The boot and root file systems must be on the first hard disk boot can be a directory within the root file system Norton Ghost supports type 0 and type 1 Linux swap file systems type 0x82 Norton Ghost partially supports Linux extended partitions type 0x85 It copies file systems inside these extended partitions but restores them as DOS extended partitions This is not known to cause problems with Linux systems after cloning Position of disk Linux is sensitive to the position of the disk in hardware A system running on the primary master disk does not run if the disk is mounted as the primary slave or as the secondary master Norton Ghost does not resolve this issue Boot configuration Norton Ghost uses the file etc lilo conf to determine the boot configuration If this file does not match the boot configuration Norton Ghost may be unable to patch LILO during cloning The keyword default is not supported in Lilo conf so the first target specified should be the default target Cloning with Linux 189 Norton Ghost utility support If a different boot loader such as grub is used or the preceding conditions are not met Norton Ghost clones the system but the new disk probably will not boot The system should be started from a floppy disk or CD and
140. n the path by default so it can be called from any directory On Windows NT computers with Installer V2 installed Msiexec exe is in the path by default On Windows 9x computers Msiexec exe is not in the path It is always located in the Windows System directory on Windows 9x systems and in Winnt System32 on Windows NT systems If you are not running Windows XP and you do not have Windows Installer V2 installed then the installation must be performed through a setup file Setup exe is located in the same directory as Norton Ghost msi If you are installing in Administration mode you do not need to set these properties as you are copying the installation package to a location on the network Set these properties once you run the installation from the network location Table H 1 shows the package properties that can be set from the command line Table H 1 Package properties INSTALLDIR Program Destination directory files Symantec Ghost USERNAME Registered user User name COMPANYNAME Registered company Company name 208 Installing Norton Ghost from the command line Uninstalling from the command line Table H 2 contains the switches that can be used with Setup exe Table H 2 Setup exe switches Is Runs installation in Silent installation mode la Runs installation in Administrative installation mode s Runs installation in Silent installation mode Ix Uninstalls the application The v switch is used to pass
141. nation and swap files Spart par Swapper dat Toshiber dat Virtpart dat Win386 swp Chapter Creating boot disks with the Ghost Boot Wizard This chapter includes the following topics Introducing the Norton Ghost Boot Wizard What is a Ghost boot disk When to create a Ghost boot disk How to use a Ghost boot disk Files included on a Ghost boot disk Creating a recovery boot disk Opening the Ghost Boot Wizard Creating boot disks and boot images Selecting a template Multicard templates and the boot disk Adding network drivers to the Ghost Boot Wizard Adding command line parameters to a boot package Providing MS DOS 72 Creating boot disks with the Ghost Boot Wizard Introducing the Norton Ghost Boot Wizard Introducing the Norton Ghost Boot Wizard The Ghost Boot Wizard creates Ghost boot disks that let you complete various Ghost tasks when starting Norton Ghost from DOS For any task the Ghost Boot Wizard guides you through the different steps to select the settings and drivers that are needed to create the boot disk What is a Ghost boot disk A Ghost boot disk can be created using the Ghost Boot Wizard a utility supplied with Norton Ghost A boot disk is a floppy disk that loads DOS and driver files to let you run Ghost exe on your computer Depending upon the driver files included on your boot disk more than one floppy disk may be required to create a boot disk set When to create a Ghost boot disk
142. ndard boot disks on page 76 Image file options 67 GoBack and Norton Ghost Ghost exe in its default mode performs well with most SCSI tape devices In some situations with older SCSI tape devices and possibly with unreliable tapes Ghost exe may need to be configured to slow down or alter the way it uses the tape device See Command line switches on page 153 Note Ghost Explorer cannot access an image stored on tape GoBack and Norton Ghost If GoBack is installed on your computer then you cannot directly create image files or restore your computer You must disable GoBack before you use Norton Ghost wizards GoBack and Ghost exe To run Ghost exe with GoBack do one of the following Uninstall GoBack and then run Ghost exe as usual to take an image or restore a computer To take an image of your computer in the GoBack Boot Screen select the option to start your computer from a floppy disk with the GoBack drivers loaded You can then use a Ghost boot disk to start Ghost exe and take an image file See the GoBack user documentation See Creating a backup image file on page 97 To restore your computer start your computer from a floppy disk You can then use a Ghost boot disk to start Ghost exe and restore your computer See Restoring from an image file on page 101 68 Image file options Dynamic disks in Windows 2000 XP Dynamic disks in Windows 2000 XP Norton Ghost supports backing up
143. ne works better It is possible that there is no existing template in the Ghost Boot Wizard that is suitable for the network interface card installed in your computer In this case obtain the DOS drivers for the network interface card either from the disk supplied with the card or from the manufacturer s Web site and add a new template to the Ghost Boot Wizard See Adding network drivers to the Ghost Boot Wizard on page 86 If you have different network interface cards installed in client computers then you may be able to use the multicard template to create a single boot package that works on each of your computers without modification Multicard templates and the boot disk You can use multicard templates to create a boot disk package containing several NDIS2 drivers When the computer starts from the boot disk a special multicard driver checks the computer s hardware to see if any of the NDIS2 drivers can be used to access the installed network card Multicard templates are useful because several makes and models of network cards are often used in a single LAN You can create a single boot disk for use with all of your computers without modification Refer to the Software License Agreement for use restrictions The Network Interface Card window is available when creating a Peer to Peer Network Boot Disk or a Drive Mapping Boot Disk To create a multicard template 1 In the Network Interface Card window click Multicard Tem
144. ng boot disks and boot images The processes for creating boot images and disks can include any of the following features m Support for CD R RW DVD LPT USB and FireWire m Network support for TCP IP peer to peer connections m Support for reading an image from a CD ROM m Support for mapping network drives See Table 6 1 to decide which boot disk you should make Table 6 1 Boot disk types Local use of Norton Ghost You can use either of the following options m Disk to disk clone m Standard Ghost Boot Disk m Partition to partition clone See Standard boot disks on page 76 m Disk or partition backup to local m Peer to Peer Network Boot Disk disk or partition See Boot disks with network support Disk or partition backup to local o page 73 JAZ or ZIP drive Disk or partition restore from local disk or partition Disk or partition restore from local JAZ or ZIP drive Clone back up or restore over peer Standard Ghost Boot Disk to peer connection between two computers using LPT or USB cable See Standard boot disks on page 76 Clone back up or restore over TCP Peer to Peer Network Boot Disk IP peer to peer connection with network support between two computers See Boot disks with network support on page 79 Back up a computer directly toan Standard Ghost Boot Disk image file on a CD ROM on a CD writer supported by Norton Ghost See Standard boot disks on page 76 Restore a com
145. nown state Warning Only click Yes if you are sure that you want to proceed The destination disk is completely overwritten with no chance of recovering any data m Click No to return to the menu If spanning is enabled do one of the following m Click OK to continue on the same form of media m Click Filename to restore from a different location and then type the location and file name of the image file span Insert the next media if prompted Restart the computer when the disk image restore is complete Run Symantec Disk Doctor ScanDisk or a similar utility to verify the integrity of the destination disk Backing up restoring and cloning from DOS 103 Restoring from an image file Restoring a partition from an image file When you restore a partition it is overwritten by the data from an image file To restore a partition from an image file 1 On the main menu do one of the following m Local Click Local gt Partition gt From Image m Peer to peer connection Click Partition gt From Image In the File Locator dialog box do one of the following m Type the path and file name of the image file m Click Browse to locate the image file Specify the drive or device and select the full path name The image file may reside on a local drive or on a locally mapped network file server When using peer to peer connections the image file is located on the slave computer Press Enter In the Source Part
146. ns and defaults To install the Microsoft DOS Client files 1 Inthe Ghost Basic window click Options 2 Inthe Norton Ghost 2003 Options dialog box click DOS Type 3 Insert a floppy disk containing the MS DOS LAN Client files into drive A and then click Supply MS DOS LAN Client Files Setting the image integrity check default You can set a default option for Norton Ghost to perform an integrity check of an image file after it has been created and before it is restored Some CD RW drives eject a CD once an image has been saved to it If this is preventing the integrity check then ensure that this option is not selected and perform an integrity check using the Image Integrity Check Wizard See Checking the integrity of an image file on page 58 To set Norton Ghost to perform an integrity check on an image file 1 Inthe Ghost Basic window click Options 2 Inthe Norton Ghost 2003 Options dialog box click Image Integrity check 3 Check Always perform an image integrity check to set the default 4 Click OK Setting a compression level A compression level can be set as a default or from a wizard You can set the compression level to None Fast or High Compression is set to Fast by default See Image files and compression on page 62 52 Setting options and defaults Setting Norton Ghost options and defaults To set the compression level 1 Do one of the following m To set the default compression level in the G
147. o not work with low quality discs or specific manufacture of discs Use a different brand m Usea standard 650 MB CD R RW disc Norton Ghost or the CD R RW drive may have problems with high speed discs or with discs that record more information Troubleshooting 199 Writing to a recordable CD or DVD Using the correct boot disk Do not use the CD DVD Startup Disk with Ghost boot disk to start a computer when you intend to save image files to the CD R RW drive If you have started your computer with a CD DVD Startup Disk with Ghost boot disk Norton Ghost attempts to load the CD R RW drivers Loading unnecessary drivers can cause problems Use a bootable floppy disk that contains the Ghost executable to start your computer Loading CD R RW drivers You do not need to load CD R RW drivers when you start your computer Ensure that Config sys and Autoexec bat on the floppy disk or installed in the Virtual Partition do not load CD R RW driver files For example Cdrom sys and Mscdex exe should not be loaded when the computer starts If the CD R RW does not appear in the list of destination drives It can take time for Norton Ghost to identify and list the CD R RW drive in the Destination Drive window To eliminate this as is a problem wait five minutes to see if the drive appears Loading Ghost exe from the floppy disk drive If you are loading Ghost exe from a floppy disk a problem can be resolved by loading Norton Ghost from the
148. of the following m GDisk gdisk disk hide p partn no m GDisk32 gdisk32 disk hide p partn no Table 10 8 hide switches in disk Represents the physical fixed disk from 1 to 8 hide Hides a partition hide Unhides a partition p partn no Indicates the partition to hide or unhide Use the number reported by GDisk in standard display mode not using lba or raw for partn no 138 Managing partitions using GDisk Modifying the Windows NT 2000 XP boot menu Modifying the Windows NT 2000 XP boot menu The bootini switch lets you make a modification to a Windows NT 2000 XP boot menu The following modifications are supported m Displaying a list of current boot entries m Adding an entry to Boot ini m Removing an entry from Boot ini m Setting the default boot option and timeout This switch functions with GDisk32 only When GDisk32 changes the state of Boot ini a copy of the current Boot ini is created The copy is named either C boot_gdisk32_copy ini or C boot ini_gdisk32_copy Specifying the boot ini path and file name The inifile switch is common to all operations performed with the bootini switch inifile lets you specify the full path and file name of the current Windows NT 2000 XP Boot ini file This lets you locate Boot ini if it is not on the C drive The default value for this switch is C boot ini Displaying the list of current boot entries Use the bootini switch to display the
149. oid loading GDisk from the boot disk each time Batch commands can either be supplied interactively at a prompt or in a pre prepared text file If the name of a text file is supplied along with the batch mode switch GDisk opens the file and executes the commands within it until all commands have been executed or one of the commands encounters an error Note To use the Windows version of GDisk in the example commands replace gdisk with gdisk32 For example C gt gdisk batch cmds txt If the batch mode switch is supplied without a file name GDisk prompts for the commands to execute Command line arguments that apply to all of the batch commands can be specified on the original command line along with the batch mode switch The lines found in the batch file or typed at the prompt are appended to the already partially formed command line Following is a sample batch command file called Two new txt Blank lines and lines starting with the number hash symbol are considered comments These lines are ignored In this example the commands do not specify the fixed disk on which to operate delete all partitions del all create formatted FAT16 primary DOS partition and then create an extended partition cre pri 32 for q cre ext create formatted FAT 16 logical DOS partition cre log 32 for q The following command deletes all partitions and creates two new ones on the second fixed disk with confirm
150. ommended 16 MB RAM 32 MB RAM recommended Microsoft compatible mouse recommended Microsoft Windows 98 2000 Me XP or Microsoft Windows NT4 SP6a Internet Explorer 5 Ghost exe must be installed on a computer with the Norton Ghost minimum requirements However you can run Ghost exe on a computer with the following minimum requirements IBM PC computer or 100 compatible 486 processor 16 MB RAM VGA monitor Microsoft compatible mouse recommended CD and DVD writing CD or DVD writer supported by Norton Ghost Supported backup media In addition to saving a backup to a secondary partition or an internal hard disk Norton Ghost can also save a backup to the following external media devices CD R RW DVD RW RW R R USB 1 1 2 0 hard drive and CD DVD recordable devices FireWire IEEE 1394 hard drive and CD DVD recordable devices Installing Norton Ghost 27 Installing Norton Ghost Atapi tape QIC157 devices SCSI tape A second computer using a peer to peer connection Mapped network drive ZIP drive JAZ drive To determine whether your device is supported by Norton Ghost check that your device is listed on the Symantec support Web site http www ghost com File systems supported for backup restore and cloning tasks All FAT All NTFS EXT2 3 See Cloning with Linux on page 187 Disaster recovery requirements To restore a backup image in the event of an operating system or hard disk failure you m
151. omputers that are connected over a TCP IP peer to peer connection Before you start this process you need to know the types of network cards that are installed on your client computers Unless you use the multicard template you must create a boot disk for each network card To create a boot disk with network support 1 In the Ghost Boot Wizard window click Peer to Peer Network Boot Disk 2 Click Next 3 Select the network driver for the make and model of the network card installed on the client computer See Selecting a template on page 84 If the correct driver is not in the list add the driver See Adding network drivers to the Ghost Boot Wizard on page 86 You can add more than one driver to the boot package See Multicard templates and the boot disk on page 85 4 Click Next 80 Creating boot disks with the Ghost Boot Wizard Creating boot disks and boot images 10 11 12 13 14 15 16 Select one of the following m Use PC DOS Includes PC DOS on the boot disk m Use MS DOS Includes MS DOS on the boot disk See Providing MS DOS on page 89 In the Ghost exe field type the correct path if the executable has been moved or you want to use a different version of Ghost The default path to the Norton Ghost executable appears in the Ghost exe field In the Parameters field type any required command line parameters See Adding command line parameters to a boot package on page 88 Click Next
152. on 158 quiet mode 162 remove confirmation 163 restart on completion 162 version checking 165 back up toa CD R RW 113 backup Ghost exe 97 99 Norton Ghost 36 Backup Wizard 17 36 bad sectors 155 158 batch switch 155 bfc x switch 155 BIOS 159 193 199 blue screen 194 boot menu 138 sector 158 track 158 boot disk 72 75 94 199 213 creating 72 74 files included 73 PC DOS 73 setup 72 bootable CD 155 bootcd switch 155 buffersize switch 155 C cables 182 cancel operation 195 CD drive assign a drive letter 47 drive letter 47 CD writers 112 113 CD R RW back up to 113 making bootable 155 supported 112 writing to 76 CD ROM 179 opening 29 support 81 Cdrom sys 199 chkdsk 161 chkimg filename switch 155 clone 39 213 compression 63 Ghost exe 104 speed 62 63 switch 155 166 Windows 2000 68 clone switch 155 Clone Wizard 17 39 cns switch 155 command line 47 examples 170 174 text file 154 216 Index compression 62 63 97 200 computer restarting in Windows 58 computer identification details 147 Config sys 56 conversion file system 157 copy command 166 CRC 157 CRC32 switch 63 157 172 crcignore switch 156 creating partition 131 cvtarea switch 156 D data checking 63 data compression 62 dd switch 156 defaults 46 deleting partitions 135 DHCP 54 diagnostics 202 203 disaster recovery warning 48 disk backup 36 clone 39 dynamic 68 large 142 marking 94 restore 37 status 133 DOS
153. on and diagnostic information ss sssssssssssessesreereereereesee WAC W LOG E E A E E E AE Abort error file Ghosterr txt sessessssosesessesosesessesesesessssesesessesesesessese Creating a full diagnostic statistics dump summary sssssssessesseeseeseesees Testing TCP IP functionality arei E E Installing Norton Ghost from the command line Choosing an interface type for installation ss esseseeseeseeseesssreesesseeresreeseeseese Choosing an installation mode oo eee eseseeeeeseeseeeeaeseseeeeasasscseeeeaseeseneeases Installing from the command line woes esesesesesessssseasssssseasasseaeaees Uninstalling from the command line ws ceseseteseteteeseseseeseseeeeees Service and support solutions Glossary Index CD Replacement Form 11 12 Contents Chapter About Norton Ghost This chapter includes the following topics Introducing Norton Ghost What s new in Norton Ghost 2003 How Norton Ghost works Norton Ghost components 14 About Norton Ghost Introducing Norton Ghost Introducing Norton Ghost Norton Ghost protects your data from computer disasters The intuitive Windows interface lets you create backup images of your hard disk or selected partitions You can clone directly between two computers using a network USB or parallel connection Norton Ghost is based on the robust cloning technology of Symantec Ghost Enterprise Norton Ghost includes the following features m Backup flexibility
154. one Wizards attempt to detect and install the driver automatically but you may have to select the drivers in the Advanced Settings When creating a Ghost boot disk from the Ghost Boot Wizard you must include the Adaptec ASPI drivers See Standard boot disks on page 76 Norton Ghost should work with most SCSI and IDE writers produced in 2000 or later It may or may not work with older models Use the latest firmware available for your CD DVD writer An IDE CD DVD writer performs best if it is mounted on the secondary IDE controller A list of CD DVD writers with which Norton Ghost has been tested is available on the Symantec Service and Support Web site http service1 symantec com SUPPORT ghost nsf docid 2002030414141625 Backing up and restoring with CD R RW and DVD R RW 113 Saving an image file directly to a CD R RW or DVD R RW drive If your CD DVD device is not listed on the Web site use the Integrity Check Wizard to ensure that your image can be restored The Integrity Check Wizard performs a dummy restore and confirms that your CD DVD drive is compatible with Norton Ghost Table 8 1 lists the media that you should use with CD and DVD writers and the action that Norton Ghost takes Table 8 1 CD and DVD media Eee CD R Blank CD RW Prompts to erase existing data before writing new data DVD R Blank DVD RW Prompts to erase existing data before writing new data DVD R Blank DVD RW Prompts to overwrite existing
155. opriate drive letter In the Number of disks to create field select the number of disks that you want to create Ensure that Format disk s first is checked to format the disks before disk creation Ensure that this option is checked unless you are creating a custom boot disk with custom system files If this option is unchecked the boot disk is not bootable Ensure that Quick Format is checked to perform a quick format Click Next Review the boot disk details and click Next to start creating the boot disks Follow the prompts to format the disks and create a boot disk set Creating boot disks with the Ghost Boot Wizard 79 Creating boot disks and boot images Setting the USB peer to peer drivers You can select USB peer to peer drivers to include on the boot disk In most cases you do not need to alter the driver default However if you have problems connecting using peer to peer then select the other options and retry the task To select USB peer to peer drivers 1 Select one of the following m All drivers Includes all USB peer to peer drivers on the boot disk m UHCI driver Includes only UHCI drivers on the boot disk OHCT driver Includes only OHCI drivers on the boot disk 2 Click OK Boot disks with network support The Ghost Boot Wizard helps you create boot disks that provide network support for TCP IP peer to peer connections You can use these boot disks to clone restore or back up using Norton Ghost on c
156. orrupted files in an unknown state You can use this switch to help you extract files from a corrupted image file Creates a file Cvtarea tmp that is the location of the MFT when the FAT32 partition is converted to NTFS This switch operates in a similar manner to the cvtarea program that Microsoft provides in Deploy cab on the Windows XP installation CD For more information see the Microsoft Web site http www microsoft com hwdev tech storage ntfs preinstall asp The file is created in the root directory of the partition during a partition or disk restore and is created as a contiguous space on the disk The largest size allowed is 4 GB If the file is larger than this it is truncated to 4 GB The syntax for this switch is as follows cvtarea filename xxx size yyy disk free KB MB GB firstcluster zzz disk free KB MB GB The default settings are as follows filename cvtarea tmp size 12 disk firstcluster 1 3 GB 33 disk Defaults to m 1 3 of the partition size if the partition size is less than 2 GB m 1 GB ifthe partition size is less than 6 GB m 3GBifthe partition size is equal to or greater than 6 GB Dumps disk metrics information to the dump log file Ghststat txt The file location can be altered using the dfile filename switch Changes the path and file name of the dump log file created using the dd switch This switch cannot be included in the Ghost switch text file dl number dlist drives f32
157. our computer does not start from the Virtual Partition set the default option to MS DOS You must provide MS DOS on a floppy disk formatted on a Windows 95 98 computer before you can run Norton Ghost with MS DOS See Providing MS DOS on page 89 To set DOS files To select a DOS version 1 Inthe Ghost Basic window click Options 2 On the DOS Type tab select one of the following m Use PC DOS Includes PC DOS in the Virtual Partition m Use MS DOS Includes MS DOS in the Virtual Partition 3 Click OK To install MS DOS 1 Insert the MS DOS formatted floppy disk into drive A of the computer on which Norton Ghost is running 2 In the DOS Type window click Get MS DOS Files 3 Click OK To uninstall MS DOS 1 In the DOS Type window click Remove MS DOS Files 2 Click OK Installing MS DOS Client files If you are using the mapped network drive functionality and MS DOS you must include the Microsoft DOS Client files You must install the files on the computer before you can include them in the Virtual Partition 50 Setting options and defaults Setting Norton Ghost options and defaults The following files are required EMSBFR EXE LMHOSTS NEMM DOS NET EXE NET MSG NETBIND COM NETH MSG NETWORKS NMTSR EXE PROTMAN DOS PROTMAN EXE PROTOCOL TCPDRV DOS TCPTSR EXE TCPUTILS INI TINYRFC EXE UMB COM IFSHLP SYS EMM386 EXE HIMEM SYS WFWSYS CFG Setting options and defaults 51 Setting Norton Ghost optio
158. ped network file server When using peer to peer connections the image file is located on the slave computer Press Enter 102 Backing up restoring and cloning from DOS Restoring from an image file 9 In the Destination Drive dialog box select the destination disk Choose carefully as this is the disk that will be overwritten The Destination Drive dialog box shows the details of every drive that Norton Ghost finds on the local computer If the source image file resides on a local disk then this disk is not available for selection In the Destination Drive Details dialog box confirm or change the destination disk partition layout The Destination Drive Details dialog box shows a suggested partition layout for the destination disk By default Norton Ghost tries to maintain the same size ratio between the new disk partitions However you should note the following m You can change the size of any target FAT NTFS or Linux Ext2 3 partition by entering the new size in megabytes m You cannot enter a value that exceeds the available space is beyond the file system s limitations or is not large enough to contain the data held in the source image Click OK Do one of the following m Click Yes to proceed with the disk cloning Norton Ghost creates the destination disk using the source image file disk details If you need to abort the process press Ctrl C but be aware that this leaves the destination disk in an unk
159. plate 2 Click Next 3 Select the required drivers from the list of NDIS2 drivers Select no more than four or five drivers as space is limited on a floppy disk 4 Click Next to continue creating the boot disk 86 Creating boot disks with the Ghost Boot Wizard Adding network drivers to the Ghost Boot Wizard Adding network drivers to the Ghost Boot Wizard The Ghost Boot Wizard includes drivers for over 130 network interface cards If your driver is not in the list you can add it to the wizard so that it is set up the next time that you need it The Network Interface Card window is available when creating a Peer to Peer Network Boot Disk or a Drive Mapping Boot Disk To begin adding a network driver to the Ghost Boot Wizard 1 In the Network Interface Card window click Add 2 Select one of the following m Packet Driver m NDIS2 Driver Many manufacturers ship both drivers with their network cards so you have a choice of which one to use 3 Click OK to continue creating the boot disk Adding packet drivers to the Ghost Boot Wizard Packet drivers are usually DOS executables with com or exe file extensions that load from the Autoexec bat file before Norton Ghost loads Norton Ghost communicates directly with the packet driver to use the services provided by the network card To add a packet driver to the Ghost Boot Wizard 1 Inthe Template Properties window on the Packet Driver tab in the Driver Executable field cl
160. puter from an image file on a CD ROM on a CD R RW drive supported by Norton Ghost See Image files and CD DVD writers on page 112 76 Creating boot disks with the Ghost Boot Wizard Creating boot disks and boot images Table 6 1 Boot disk types m Backup a computer directly toan Standard Ghost Boot Disk image file on a DVD on a DVD writer supported by Norton Ghost See Standard boot disks on page 76 m Restore a computer from an image fileon a DVD ona DVD drive supported by Norton Ghost m Restore a computer from a Ghost CD DVD Startup Disk with Ghost image file on a CD ROM on a CD R RW drive not supported by Norton Ghost The image file was not stored on the CD ROM using Norton Ghost Contains generic CD ROM drivers See Boot disks with CD ROM and DVD support on page 81 m Access files other than a Ghost image CD DVD Startup Disk with Ghost Brose CD ROM See Boot disks with CD ROM and DVD support on page 81 m Mapa drive ona workstation toa Drive Mapping Boot Disk shared resource on a server and use Norton Ghost to clone back up or restore See Boot disks with drive mapping network support on page 82 Standard boot disks The Ghost Boot Wizard creates a boot disk that does any one or a combination of the following m Runs Ghost exe for local operations m Lets you write Ghost images directly to a CD R RW on a CD writer supported by Norton Ghost See Image fil
161. puter from the Virtual Partition 0 58 Checking the integrity of an image file oo sees eseeesesesessesaseseeeeeeaees 58 Viewing the task log onenn n a E EE 59 Starting GHOSteKe A A O A O A ON 59 What to do if a task fails iicssscccsceses eni na a S 60 Chapter 5 Chapter 6 Contents Image file options About Norton Ghost image files wo cscseecscsessesesstesetssesesesesesesesesesseees 62 Image files and COMPTeSSION osne iatna aE E N Aaa 62 Performance expectations on a network es ssesseeseesessessesseeseereseeseereeseese 63 Image files and CRE32 iesiusssesnsesscsssensnenssonsnonssonsnedssensasessseibenstenssonsenswensvonssens 63 Image files and volume spanning cccssseseseeesesesesesesesesesesesesesesesesesesesees 63 Standard image files voucs nananana a NAN 63 Limitations on the image file size nucinsicaniinnainn nn 64 Size limited image files wo eseeseeeeeesesesesesesesesesesesesesesesesesesees 64 Spanhned image fles naer e E e a tease sbleteh detest 64 Spanning across multiple volumes and limiting span sizes 0 0 0 0 65 Restoring from a spanned image se eeeseseeeeeeseseseeeessseseeeeeeacseeeeeeaeeees 65 Image files and tape drives oudeducnusisnndnuniann s 66 GoBack and Norton Ghost cscssessesseseesessssesesessssesessssssesesesssssseseessessessesees 67 GoBack and Ghost exe aao n anea ANE A RARA 67 Dynamic disks in Windows 2000 XP sssesessessessessessesresseesesseeseesreseesrereeseese 68 Hibe
162. r delete files from the image file Ghost Explorer lets you quickly and easily extract files or directories from an image file Using Ghost Explorer you can do the following m View image file contents and save a list of files within an image file m Extract files or directories from an image file m Add move copy delete and launch files from and within an image file m Use drag and drop or cut and paste functionality to add files and directories from Windows Explorer to the image file m Set span sizes m Add a description to an image file Note Right click a file or directory in Ghost Explorer to access a list of file commands Ghost Explorer supports the following partition types m FAT12 m FAT16 m FAT32 m NTFS read only m Linux Ext2 3 Using Ghost Explorer to modify image file contents 119 Viewing image files To open Ghost Explorer 1 On the Windows taskbar click Start gt Programs gt Norton Ghost 2003 gt Norton Ghost Click Ghost Utilities Click Norton Ghost Explorer Viewing image files You can view the contents of an image file including details of the partitions directories and files To view an image file 1 oa fF W N Open Ghost Explorer See To open Ghost Explorer on page 119 On the File menu click Open Select an image file Click Open On the File menu click Properties to view the image file properties Properties Current image file G De
163. r message 10098 The partition number must be included in the command line switches See Command line switches on page 153 10010 10014 Incorrect path file syntax Ensure that the path and file name are 11000 correct Also make sure that you have the proper user rights to read or create the image file 19913 Cannot find the BOOTP DHCP server Ensure that the computer is connected to the network and that a BOOTP or DHCP server is set up for this subnet 19916 Duplicate IP address detected An IP address has been allocated that is already in use CDR101 Not A system error message This error is not caused by Norton Ghost It ready reading is caused by malfunctioning hardware or software configurations drive X Abort The image file on the CD is not readable To verify this go into DOS Retry Fail and copy the image file off of the CD ROM using copy verification copy Vv Troubleshooting 193 Problems running Norton Ghost Problems running Norton Ghost Some errors may occur that do not produce an error code Card not found Card not installed This error can occur if a driver cannot find a network card installed on your computer The error can occur when you start your computer with a Ghost boot disk or run a task in the Virtual Partition Check the following m Ensure that you selected the correct network card when you created the Ghost boot disk m Ensure that the Plug and Play O S setting in the
164. r name m Operating system type version or build Updating Security Identifiers SIDs and computer names 147 Using Ghost Walker To alter identification details for a client computer using Ghost Walker 1 Remove any Windows NT 2000 XP workstations that are members of a server domain You must add the workstation to the Domain using the new SID and Computer Name once you have completed the update Run DOS At the command line type Ghstwalk exe Press Enter Ghost Walker lists all interpretable volumes on the computer m If there is one operating system on the computer details of this operating system appear in the top pane and all volumes appear in the bottom pane m Ifthere is more than one operating system on the computer details of all existing operating systems appear in the top pane If there is more than one operating system on the computer in the Select a System ID field type an ID for the operating system to appear and click V Change Additional Vols to add or remove non bootable volumes to be updated You must include any additional non bootable volumes that may have security information or shortcuts containing the computer name of the bootable operating system embedded in them Failure to do so results in mismatched data and a loss of security access To change the computer name type N and then press Enter The new name must be the same length as the previous name The field you type the name into is t
165. r you can add delete or view an image file or move files within an image file depends on the version of Norton Ghost that was used to create the image file Ghost Explorer cannot open a file created with a version of Norton Ghost earlier than 3 0 If the image file was created in Norton Ghost 3 0 or later you can determine the version by looking at the file s properties in Ghost Explorer To determine the version of Norton Ghost used to create an image file 1 2 In Ghost Explorer open the image file On the File menu click Properties The Properties window appears The version of Norton Ghost used to create the image file appears next to Produced by Ghost version Using Ghost Explorer from the command line You can start Ghost Explorer from an command prompt by typing its path and file name To start Ghost Explorer from a command prompt 1 2 3 On the Windows taskbar click Start gt Programs gt Accessories gt Command Prompt Type Ghostexp Press Enter You can also provide a Ghost image file as an argument for Ghost Explorer to open For example Ghostexp n Images Myimage gho 124 Using Ghost Explorer to modify image file contents Using Ghost Explorer from the command line If Ghost Explorer reports a corruption in your image file you may be able to get further details of the nature of the corruption Normally you would only use these options when asked to do so by Ghost Explorer Technical Support
166. rce computer For example ghost locktype P creates an image that can be used only on systems that have the same product name type as the source computer The LPT master mode switch causes Norton Ghost to automatically go into LPT master mode and is the equivalent of selecting LPT Master from the main menu See Peer to peer connections on page 178 The LPT slave mode switch causes Norton Ghost to automatically go into LPT slave mode and is the equivalent of selecting LPT Slave from the main menu See Peer to peer connections on page 178 Activates internal memory usage checking for Technical Support Disables the automatic naming of spanned image files during creation The user is prompted for confirmation of the next destination location for the remainder of the image file that is being restored Includes the hibernation and skip files in the image file These files are excluded by default See Hibernation and swap files on page 69 Disables the Image File Selection dialog box Useful when opening directories with large numbers of files and slow links Disables access to IDE devices Prevents Norton Ghost from creating an index when creating an image file This slightly reduces the size of the image file and saves memory but Ghost Explorer is much slower in reading the image file This switch is useful if you are saving an image file from a large disk with very little memory nolilo noscsi ntc ntchkd
167. reinitialize Master Boot Records delete data and wipe your disks in many different ways Two versions of GDisk are supplied with Norton Ghost m GDisk Runs in DOS m GDisk32 Runs from the command line in a Windows operating system Not all GDisk command line switches can be run with GDisk32 GDisk is a complete replacement for the Fdisk and Format utilities that offers the following features m On the fly formatting m Extensive partition reporting m High security disk wiping m The ability to hide a partition or make a hidden partition visible Unlike Fdisk which uses interactive menus and prompts GDisk is command line driven This offers quicker configuration of a disk s partitions and the ability to define GDisk operations in a batch file Running GDisk Run either GDisk in DOS or GDisk32 in Windows To run GDisk 1 Start your computer in DOS mode 2 Atthe DOS prompt type GDisk followed by the required disk and switches Note The default path for GDisk is progra 1 symantec Norton 1 GDisk To run GDisk32 1 On the Windows taskbar open a DOS window 2 Atthe DOS prompt type GDisk32 followed by the required disk and switches Managing partitions using GDisk 129 Overview of main command line switches Overview of main command line switches GDisk has nine main modes of operation The first four correspond to the menu options on the Fdisk main menu The mode in which GDisk operates is selected by one of t
168. ring any data m Click No to return to the menu Restart the computer Warning You should remove one of the hard disks before you restart your computer If you leave two hard disks in the computer damage can occur to both of the bootable operating systems Run Symantec Disk Doctor ScanDisk or a similar utility to verify the integrity of the destination disk Cloning partition to partition When you clone partition to partition Norton Ghost copies the contents of one partition onto another To clone from partition to partition 1 On the main menu do one of the following m Local Click Local gt Partition gt To Partition m Peer to peer connection Click Partition gt To Partition In the Source Drive dialog box select the source disk The Source Drive dialog box shows details of every disk that Norton Ghost finds on the local computer In the Source Partition dialog box select the source partition The Source Partition dialog box shows the details of all of the partitions on the selected source disk In the Destination Drive dialog box select the destination disk The Destination Drive dialog box shows the details of every disk that Norton Ghost finds on the destination computer For peer to peer connections the slave computer is the destination Backing up restoring and cloning from DOS 107 Verifying image integrity 5 Inthe Destination Partition dialog box select the destination partitio
169. rnation and swap files oeda DN E E Ea E EREN 69 Creating boot disks with the Ghost Boot Wizard Introducing the Norton Ghost Boot Wizard sssssssesssesesseesesseeseesresreseeseeseese 72 What is a Ghost boot disk oenina aaa a 72 When to create a Ghost boot disk s ss sssessssesseesessessessessessessesresseeseeseeseeseeseesee 72 How to use a Ghost boot disk nennir i 72 Files included on a Ghost boot disk s sssssssssssssseessseeseeseesessessreseesreseeseeseeseesees 73 When to include MS DOS on a boot disk cesceeesseeeessseseeeeeeeeees 73 Creating a recovery boot disk animee inorren a i NE 73 Opening the Ghost Boot Wizard s sssssesssssessesseesesseeseeseeseesessreseesresresreseeseesees 74 Creating boot disks and boot images s ss ssessessessesseseesesseseeseeseesresreseeseeseesees 75 Standard boot disks nesei arti t E E 76 Boot disks with network support s sssesessessessessessessesseeseeseeseesreseeseeseese 79 Boot disks with CD ROM and DVD support ssssssssssesseeseereesresreseeresseese 81 Boot disks with drive mapping network support eee 82 Selecting a tem plate ccesccescvesevesestecsssvevsesesvscsssestsesssasesesssssescsssnsoebsebsnedssebeoeteos 84 Multicard templates and the boot disk wc eeeeseseeesesesesesesesesesesesess 85 Adding network drivers to the Ghost Boot Wizard s ssssssssssssssessssresresressesee 86 Adding packet drivers to the Ghost Boot Wizard wo 86 Adding NDIS2 drivers to the Ghost Boot Wizard sesers 87
170. rton Ghost Creating a backup image file From the tray icon you can initiate any of the following tasks Launch Norton Ghost Run the Restore Wizard Run the Backup Wizard View the task log To start Norton Ghost from the tray icon 1 2 3 Move your mouse cursor over the Norton Ghost tray icon Right click the tray icon On the tray icon menu click the option that you want Creating a backup image file You can create a backup image file of your hard disk or one or more partitions using the Backup Wizard To back up a hard disk or partition 1 2 In the Ghost Basic window click Backup and then click Next In the Backup Wizard window in the Source pane do one of the following m Select a whole disk to back up m Select one or more partitions to back up The partitions must reside on the same disk Do one of the following m Click File to back up to a file m Click Recordable CD or DVD to back up to a CD or DVD drive Norton Ghost selects the CD or DVD drive that contains writable media Click Next If you selected to back up to a file click Browse to select a destination and file name to which the disk or partition s is to be backed up Click Next Backing up restoring and cloning from Norton Ghost 37 Restoring your computer from an image file 7 If this is the first time that you have used Norton Ghost on this computer in the Add Ghost Disk Identification dialog box identify the disk See
171. s Table D 1 Wattcp cfg keywords Receive_Mode Overrides the automatically configured packet driver mode used by Ethernet only Norton Ghost The modes in order of preference are 4 5 and 6 The default mode is 4 186 The Wattcp cfg network configuration file Wattcp cfg key words Appendix Cloning with Linux This chapter includes the following topics Supported configurations Position of disk Boot configuration m Norton Ghost utility support 188 Cloning with Linux Supported configurations Supported configurations Norton Ghost can copy or clone many different Linux distributions successfully However Norton Ghost is sensitive to any possible changes in Ext2 3 file system and LILO specifications If changes are made to these specifications Norton Ghost may no longer support the Linux distribution Symantec attempts to release new builds of Ghost promptly to address such changes Norton Ghost is not sensitive to kernel versions Use the ial and nolilo command line switches to resolve problems with any incompatibilities See Command line switches on page 153 Norton Ghost copies or clones any x86 based Linux system with full support for Ext2 3 file systems type 0x83 containing 1 KB 2 KB or 4 KB block sizes Other file systems such as reiserfs are cloned on a sector by sector basis and cannot be resized during cloning Linux systems that use LILO as their boot loader in the MBR or i
172. s and directory structure or to do a sector by sector copy If it understands the internal format of the partition it defaults to copying the files and directory structure Generally this is the best option However if a disk has been set up with special hidden security files that are in specific positions on the partition the only way to reproduce them accurately on the target partition is through a sector by sector copy If you use this switch to create an image of a dynamic disk then the image must be restored to a disk with identical geometry Forces a sector by sector copy of Linux partitions Other partitions are copied as normal The image boot switch copies the entire boot track including the boot sector when creating a disk image file or copying disk to disk Use this switch when installed applications such as boot time utilities use the boot track to store information By default Norton Ghost copies only the boot sector and does not copy the remainder of the boot track You cannot perform partition to partition or partition to image functions with the ib switch imgdesc imgdescfile ir jl x filename lockinfo Command line switches 159 Command line switches The image disk switch is similar to ia image all but also copies the boot track as in ib image boot extended partition tables and unpartitioned space on the disk When looking at an image with id you see the unpartitioned space and extended par
173. s apply to the product you have purchased You may i use the Software on one computer to clone or apply an image of a hard drive on that computer or a portion thereof to another hard drive on the same computer a replacement computer secondary media or network drive If a License Module accompanies precedes or follows this license you may make and use that number of copies of the Software licensed to you by Symantec as provided in your License Module on an equal number of individual computers pursuant to the terms of this license Your License Module shall constitute proof of your right to make and use such copies ii use the Software on that same computer to create an image file of a hard drive on that computer and store the image file on removable media for disaster recovery purposes iii use the Software to create a boot disk as described in the documentation for reapplying the hard drive image that was created for disaster recovery purposes to the hard drive on that same computer and iv use the Software to clone a hard drive from that same computer to a replacement computer in the manner described in the software documentation and to use the Software on the replacement computer provided that the Software has been removed from the original computer You may not use the Software commercially or non commercially for the purpose of creating multiple computers or hard drives not connected to the original computer with similar
174. s created See Creating a backup image file on page 36 To split an existing image file 1 In Ghost Explorer open the image file 2 Select one of the following m The image file m A single partition On the File menu click Options In the Span Split Point MB field type the required size If you are splitting the file to save onto CD then set the size to 600 MB 5 Click Autoname Spans if you want Ghost Explorer to choose a default name for additional span files that it creates Click OK Type a name and location for the first new file All the new files created are saved in the same location Use a different name from the original image file to avoid confusion Click OK to start the regeneration Click OK each time that you are prompted to create a new span segment Compiling a file If you add or delete files from within an image file the image file becomes fragmented Norton Ghost takes longer to restore a fragmented image than a compiled file Compiling a file defragments it which improves performance during the restore Using Ghost Explorer to modify image file contents 123 Determining Norton Ghost image file version Check the properties of the image file to see whether compilation is recommended To compile a file 1 On the File menu click Compile if compilation is recommended 2 Type a new name for the compiled file 3 Click Save Determining Norton Ghost image file version Whethe
175. s rebooted and the restore operation completed Warning The destination disk or partition is completely overwritten with no chance of recovering any data Backing up restoring and cloning from Norton Ghost 39 Cloning a hard disk or partition Cloning a hard disk or partition You can clone a hard disk directly to another hard disk or a partition directly to another partition To create a clone task 1 2 In the Ghost Advanced window click Clone and then click Next In the Clone Wizard window in the left pane do one of the following m Click a disk to select it as the source for the clone operation m Click a partition to select it as the source for the clone operation In the right pane do one of the following m Click a disk to select it as the destination for the clone operation m Click a partition to select it as the destination for the clone operation Warning The destination disk or partition is completely overwritten with no chance of recovering any data Click Next The Overwrite partition warning dialog box appears if you are overwriting any of the following m The current Windows partition m The Ghost installation Click Next to continue If this is the first time that you have used Norton Ghost on this computer in the Add Ghost Disk Identification dialog box identify the disk See Identifying a hard disk on page 43 If you have previously used Norton Ghost on this computer then t
176. same format as the disk switch specifying both a disk and partition For example src 1 2 image gho In this example Image gho resides on an NTFS file system on the second partition of the first disk tape MTx The tape drive number Numbers start at 0 For example SRC MT0 A partition on a tape can also be specified For example SRC MT0 3 CD CDx The CD or DVD drive number If you have a CD reader and a ROM CD writer in the Ghost exe user interface you would see CD1 and CD2 The number is optional if you are specifying an operation from the command line You can specify partitions for the image stored on a CD for a restore operation For example SRC CD1 2 Command line switches 169 Clone switch usage Setting a destination for the clone switch The syntax for this switch is as follows DST disk file tape cd dvdwriter DST defines the destination location for the operation Table A 4 disk Destination options for cloning drive The destination disk drive number such as DST 2 A partition on a drive can also be specified For example DST 2 1 To create a new partition type a destination partition one greater than the existing number of partitions if there is enough free space file filename The destination image file name For example DST g destination gho To specify a file located on a file system not recognized by DOS such as NTFS use the same format as the d
177. segment locations and file names 66 Image file options Image files and tape drives You can continue on the same form of media For example if you originally spanned onto a JAZ disk and want to restore a 3 0 GB drive from JAZ disks you can replace the disk and continue from JAZ disks Alternatively you can restore from different media types Norton Ghost automatically restores spanned images without prompting if it can find the next span See Adding switches to your Ghost operation on page 108 Image files and tape drives The Backup Restore and Clone Wizards do not support tape drives You can back up restore and clone using Ghost exe Ghost exe support of SCSI tape drives allows the storage of a single image file on a tape When the image is written to the tape Ghost exe uses no associated file system which means that you are unable to access the tape from a drive letter as if it were another storage drive SCSI tapes do not support spanning to multiple tapes When you use tape drives with Ghost exe you can select the tape drive as the source or destination device in the File Locator window Each SCSI tape device is shown as MTx where x is a number starting at 0 and increasing incrementally for each drive present For example the following screen shows a tape drive MTO available for use Horton bhot 2003 For Ghost exe to access SCSI tape drives a DOS ASPI driver must be installed prior to use See Sta
178. settings then click Advanced Settings See Setting Norton Ghost options and defaults on page 46 If you want to set TCP IP driver settings then click TCP IP Driver Settings See Setting TCP IP drivers on page 54 In the Important Information dialog box if you do not want to view this warning again click Don t show this screen again and then click Next 42 Backing up restoring and cloning from Norton Ghost Launching Ghost exe peer to peer 7 8 In the Disaster Recovery window select one of the following m Launch Tutorials Opens the tutorial index From the tutorials you can select a tutorial that demonstrates how to create a recovery boot disk Continue Returns to the Create Task dialog box This dialog box warns you to ensure that you can run Ghost exe and access your image file once it has been created You may need to create a recovery boot disk See Creating a recovery boot disk on page 73 Select one of the following m Run Now Restarts your computer into DOS and starts Ghost exe m Disaster Recovery Starts the Ghost Boot Wizard and creates a recovery boot disk See Creating a recovery boot disk on page 73 To run Ghost exe peer to peer using LPT 1 In the Ghost Basic window click Ghost Advanced and then click Peer to Peer Click LPT peer to peer Click Next If you want to set advanced settings then click Advanced Settings See Setting Norton Ghost options
179. sk ntd ntic ntiid ntil or pmbr pwd and pwd x Command line switches Command line switches Does not attempt to patch the LILO boot loader after a clone If you use the nolilo switch you need to start from a floppy disk after the clone and then run sbin lilo as the root user to reinstall LILO Disables access to SCSI devices using ASPI Disables NTFS contiguous run allocation Sets the CHKDSK bit set on a copied NTFS volume This causes Windows NT to check the integrity of the volume when it is started Enables NTFS internal diagnostic checking Ignores the NTFS volume CHKDSK bit Norton Ghost checks the CHKDSK bit on an NTFS volume before performing operations When Norton Ghost indicates that the CHDSK bit is set you should run CHKDSK on the volume to ensure that the disk is in a sound state before cloning By default Norton Ghost copies partitions participating in an Windows NT volume set stripe set or mirror set using image all sector by sector copying This switch forces Norton Ghost to ignore the Windows NT volume set partition status and image the partition as if it were an NTFS partition to let it be intelligently imaged on a file by file basis Take care when using this switch Do not use the ntiid switch with volume sets and stripe sets To clone mirrored partitions also known as Windows NT software RAID partitions 1 With Windows NT disk administrator break the mirror set 2 Using the ntiid
180. sk to disk copy restore File to disk restore Note The load switch has been replaced by the restore switch The load switch is still fully functional and is interchangeable with restore create Disk to file backup Note The dump switch has been replaced by the create switch The dump switch is still fully functional and is interchangeable with create pcopy Partition to partition copy prestore File to partition restore Note The pload switch has been replaced by the prestore switch The pload switch is still fully functional and is interchangeable with prestore pcreate Partition to file backup This allows multipartition Ghost backup selection Note The pdump switch has been replaced by fot file the pcreate switch The pdump switch is still fully functional and is interchangeable with pcreate Cloning combination options Command line switches Clone switch usage 167 Table A 2 illustrates the possible cloning operations that you can perform Table A 2 Cloning operations copy m disk m disk restore m file m disk Note The load switch has been m tape replaced by the restore switch The m CD ROM load switch is still fully functional and m USB 1 1 and 2 0 is interchangeable with restore Mass Storage Device m DVD create m disk m file Note The dump switch has been m tape replaced by the create switch The m CD writer dump switch is still fully functional m USB 1 1 and 2 0 and
181. specify additional free space while running a Windows wizard task in the Advanced Settings window click Advanced Settings 2 Inthe Norton Ghost 2003 Options window on the Virtual Partition Free Space tab in the Required Free Space field select an additional amount of free space in MB to add to the Virtual Partition 3 Click OK Installing SCSI drivers Norton Ghost automatically installs Adaptec SCSI drivers in the Virtual Partition if it finds a SCSI hard disk The SCSI drivers allow Norton Ghost to access any SCSI device If you want to install SCSI drivers manually you can set this as a default preference or install the drivers from a wizard You can scan for Adaptec SCSI cards and let Norton Ghost select the correct drives If you are using a card other than Adaptec then you must manually install the correct drivers See Installing extra drivers on page 56 To install SCSI drivers 1 Do one of the following m To set the default installation of SCSI drivers in the Ghost Basic window click Options m To install the SCSI drivers while running a task in the Advanced Settings window click Advanced Settings Check the SCSI drivers that you want to install To let Norton Ghost scan for Adaptec SCSI cards click Auto Detect for SCSI drivers 4 Click OK 54 Setting options and defaults Setting Norton Ghost options and defaults Setting external storage device drivers Norton Ghost usually installs U
182. ssssssssseesesseessesressessesseseese 130 Switches common to all GDisk commands oc ceseseseeeseseseesesees 130 Creating a partition ssssesessesssseressesesresesrescosencsresteresiudsesessesariesesresesreseoessisess 131 Reinitializing the Master Boot Record ss ssssssssessessessessssressesressesseeseeseeseeseesee 132 Showing information about disks s ss ssssssssesssesesseesessessessesseereeseesreseesreseeseese 133 Performing multiple GDisk operations using batch mode ee 134 FAT 16 partitions in Windows NT ou eee ceeseseseseseseseseseseseseseseseseees 135 Deleting and wiping your disk wo seseeeeeseteeeteetessesesesesesseeseeees 135 Activating or deactivating a partition sessessesseeseeseeseeresseereeseeseesreseeseesees 137 Hiding or unhiding a partition occ eeteteeteeseseeseseseseseeeseeees 137 Modifying the Windows NT 2000 XP boot menu oo eeseeeesesesesesesees 138 Specifying the boot ini path and file name wee estes eeeeeee 138 Displaying the list of current boot entries wo eseseseeeeeeeees 138 Adding an entry to BOOL I ccccceeseesessscsescssssssssssesssssssesssesesenens 138 Removing an entry from Boot ini woe eseeeseseeeecseseseseseeeeees 141 Setting the default boot option and timeout wo eeeeeteteesesees 141 Support for Large Hard Disks srren aena EE 142 Updating Security Identifiers SIDs and computer names Making SID changes with Ghost Walker on Windows NT based CHENLS A E A E T 144 Norton Ghost Walker capabilities
183. st executable and any necessary drivers You start a computer from the boot disk and start Norton Ghost to perform a cloning operation Any drivers required to run supported hardware can be saved onto the boot disk Creating a replica of a specified hard disk of a computer The direct DOS interface that lets you type commands to be executed To copy the contents of a hard disk or partition to an image file This includes the disk system area for example the partition table and the data contents To create an image file of a computer In Norton Ghost this equates to the terms backup and dump Dynamic Host Configuration Protocol This program is used on client server networks as opposed to peer to peer networks When a network uses DHCP the network includes a DHOP server that automatically assigns IP addresses to computers on the network as needed Each time that a computer disconnects from the network and then reconnects the DHCP server assigns a new IP address Most client server networks have either a DHCP server or a Bootp server Bootp is a program that performs the same function as DHCP When a computer is not on a network or the network does not have a DHCP server or similar server then the computer uses a static IP address The computer static IP address does not change until is it changed manually A static IP address is retained during a system restart Disk Operating System DOS can be run from within Windows from a command she
184. stered customers You can access the PriorityCare number for your product through the Service amp Support Web site You ll be led through the online options first and then to the telephone contact options available for your product and version Support for old and discontinued versions When a new version of this software is released registered users will receive upgrade information in the mail Telephone support will be provided for the old version for up to twelve months after the release of the new version Technical information may still be available through the Service amp Support Web site http service symantec com 210 Service and support solutions Customer service When Symantec announces that a product will no longer be marketed or sold telephone support will be discontinued 60 days later Support will be available for discontinued products from the Service amp Support Web site only Customer service Access customer service options through the Service amp Support Web site at http service symantec com From this site you can receive assistance with non technical questions and for information on how to do the following Subscribe to the Symantec Support Solution of your choice Obtain product literature or trialware Locate resellers and consultants in your area Replace missing or defective CD ROMS disks manuals and so on Update your product registration with address or name changes Get order return
185. stination disk when performing a disk to disk or image to disk cloning operation When an extended partition is created in a disk to disk or image to disk operation the femax switch ensures that the extended partition takes up all free space Forces the FAT partition id This switch changes the partition id to the recommended partition id for the FAT partition within the destination image file or the destination partition table This switch only takes effect if the source is a disk or partition not an image file For example if you are cloning a partition of type 0xA0 some unknown partition id and Norton Ghost sees it as a valid FATx FAT 12 FAT16 FAT32 partition then the partition id is changed from 0xA0 to FATx This was default Norton Ghost behavior before Symantec Ghost 7 5 This switch allows for backward compatibility Prefers the use of direct IDE access for IDE hard disk operations This switch does not have any effect when running Norton Ghost in Windows 98 Prefers the use of direct ASPI SCSI disk access for SCSI hard disk operations Prefers the use of Extended Interrupt 13h disk access for hard disk operations 158 Command line switches Command line switches finger fis fni fns fnx fro ghostoncd h or or help ia ial Shows the fingerprint details written on a hard disk created by Norton Ghost The fingerprint details include the process used to create the disk or partition and
186. switch clone one of the mirror partitions 3 Resize as desired Partitions can only be resized by Norton Ghost during a disk operation When performing a partition operation the target partition size must already be established 4 After cloning recreate the mirror set using the Windows NT disk administrator The disk administrator creates the partitions in the mirror set Ignores NTFS log file check inconsistent volume The override switch allows the override of internal space and integrity checks and lets you put a very big image into a small partition The operation fails if it is unable to write to the limited partition size This switch lets you override spanning which fails if there is limited space Avoid using this switch Specifies that the master boot record of the destination disk is to be preserved when performing a disk to disk or image to disk cloning operation Specifies that password protection be used when creating an image file x indicates the password for the image file If no password is given in the switch Norton Ghost prompts for one You can enter a maximum of 10 alphanumeric characters 161 162 Command line switches Command line switches quiet script The quiet mode switch disables status updates and user intervention Restarts after finishing a restore or copy After completing a restore or copy operation the target computer must be restarted so that the operating system can restore the new
187. t users Complete All programs are installed This is the best choice for users who want to take advantage of all the product features m Express The most common programs are installed with the default settings and fewer prompts In the Select Features window select Norton Ghost 2003 and click one of the following m Will be installed on local hard drive Entire feature will be installed on local hard drive To install only Norton Ghost click the other Norton SystemWorks components and select Entire feature will be unavailable Click Next Continue with the type of installation you chose After installation you may receive a prompt telling you that your computer needs to be restarted for the updates to take effect Installing Norton Ghost 29 Installing Norton Ghost Installing Norton Ghost If you have purchased Norton Ghost separately from Norton SystemWorks Pro then Norton Ghost is installed from the Norton Ghost CD To install Norton Ghost from the Norton Ghost CD 1 2 3 4 Oo N OO Ww 9 Insert the Norton Ghost CD into the CD ROM drive In the Norton Ghost 2003 window click Install Norton Ghost 2003 In the Norton Ghost 2003 InstallShield Wizard window click Next In the License Agreement window click I accept the license agreement and then click Next If you select I do not accept the license agreement you cannot continue with the installation In the User name field type a user name In t
188. table u use software to write an image file directly to the CD you may experience problems when restoring the image file Software designed to write directly to a CD files If yo such as Adaptec Direct CD uses a different file format Therefore the copied are not recognized by Ghost u are writing directly to a CD using third party software use a program that lays out the format of the disc before it writes it such as Adaptec E Z CD Creator Norton Ghost does not provide technical support for third party software but details on this method can be found in the knowledge base on the Symantec Support Web site Appendix G Diagnostics This chapter includes the following topics m Hard drive detection and diagnostic information m Testing TCP IP functionality Hard drive detection and diagnostic information 202 Diagnostics Hard drive detection and diagnostic information View Log Norton Ghost can generate diagnostic reports that outline the hard drive devices detected other system related information and error conditions when they are detected If you are running tasks from the wizards a task log may be generated This can help in diagnosing problems See Viewing the task log on page 59 Abort error file Ghosterr txt An error message consists of an error number a description and possibly a suggestion of how to remedy the problem The Norton Ghost abort error file includes these details a
189. te Follow the on screen instructions Uninstalling Norton Ghost Norton Ghost is uninstalled from the Control Panel in Windows To uninstall Norton Ghost 1 2 3 4 On the Windows taskbar click Start gt Settings gt Control Panel In the Control Panel window double click Add Remove Programs Click Norton Ghost Click Remove 32 Installing Norton Ghost Uninstalling Norton Ghost Chapter 3 Backing up restoring and cloning from Norton Ghost This chapter includes the following topics m When to use Norton Ghost in Windows m Starting Norton Ghost in Windows m Creating a backup image file m Restoring your computer from an image file m Cloning a hard disk or partition m Launching Ghost exe peer to peer m Identifying a hard disk 34 Backing up restoring and cloning from Norton Ghost When to use Norton Ghost in Windows When to use Norton Ghost in Windows Use Norton Ghost in Windows to do the following m Back up your computer m Restore an image file onto your computer You can use the Restore Wizard to restore an image file if you can still start Windows m Clone a hard disk or partition directly to another hard disk or partition Do not use Norton Ghost in Windows for the following tasks Use Ghost exe in DOS for any of the following m If you cannot start Windows on your computer See Restoring from an image file on page 101 m Cloning a computer that does not have Windows installed See
190. ter mode automatically and is the equivalent of selecting USB Master from the main menu This switch should precede the clone switch For example ghost exe usbm clone smode dump src 1 dst 1 1 image gho See Peer to peer connections on page 178 The USB slave mode switch causes Norton Ghost to go into USB slave mode automatically and is the equivalent of selecting USB Slave from the main menu This switch should precede the clone switch See Peer to peer connections on page 178 If this switch is set Norton Ghost uses the disk s verify command to check every sector on the disk before it is written This option may slow Norton Ghost operation substantially Shows the version number of Norton Ghost Runs compression when saving a disk or partition to an image file The greater the compression the slower the transmission m zor z1 Low compression fast transmission m z2 High compression medium transmission m z3 through z9 Higher compression slower transmission See Image files and compression on page 62 166 Command line switches Clone switch usage Clone switch usage The syntax for the clone switch is clone MODE operation SRC source DST destination SZE size SZE size Defining the type of clone command MODE defines the type of clone command The syntax is as follows MODE copy restore create pcopy prestore pcreate Table A 1 Mode commands copy Di
191. ter starts with the boot disk or the CD DVD To test your recovery boot disk or CD DVD 1 2 Turn off your computer Insert the boot disk or CD DVD into the disk drive of your computer and start your computer Ensure that Ghost exe starts and that you can access your backup image file See Restoring a hard disk from an image file on page 101 Remove the disk from the disk drive of your computer and restart your computer Opening the Ghost Boot Wizard The procedures in this chapter assume that you know how to open the Ghost Boot Wizard To open the Ghost Boot Wizard 1 2 3 On the Windows taskbar click Start gt Programs gt Norton Ghost In the Ghost Basic window click Ghost Utilities In the Ghost Advanced window click Norton Ghost Boot Wizard Norton Ghost Boot Wizard Welcome to the Ghost Boot Wizard Choose the type of boot disk you would like to create for booting your PC M Standard Ghost Boot Disk Ti Pe tworl Ghost boot disk with network support for TCP peer to peer 3 Drive Mapping Boot Disk Ghost boot disk that maps a drive letter to a shared resource on a server CD DYD Startup Disk with Ghost Ghost boot disk with generic CD ROM drivers for reading from CD DVDs that were not created with Ghost Copyright C 1998 2002 Symantec Corp All rights reserved Next gt Cancel Help Creating boot disks with the Ghost Boot Wizard 75 Creating boot disks and boot images Creati
192. the boot loader should be reinstalled by running sbin lilo or an equivalent Warning Always have a boot disk available in case of problems starting a Linux system after cloning Norton Ghost utility support Ghost Explorer substantially supports Ext2 3 file systems within image files including the restoration deletion and addition of files within these file systems Problems arise when files that have names that are illegal on Windows are manipulated Ghost Explorer cannot manipulate device files or symbolic links Sparse files are expanded on restoration and hard links are broken GDisk does not create any Linux file systems or recognize any partitions within a Linux extended partition 190 Cloning with Linux Norton Ghost utility support Appendix Troubleshooting This chapter includes the following topics m Ghost exe error messages m Problems running Norton Ghost m Writing to a recordable CD or DVD 192 Troubleshooting Ghost exe error messages Ghost exe error messages A Norton Ghost error message consists of an error number a description and possibly a suggestion to remedy the problem A Ghosterr txt file is generated when an abort error occurs See Diagnostics on page 201 Further information is available on the Norton Ghost Technical Support Web site See Service and support solutions on page 209 Table F 1 includes some error messages that you may encounter Table F 1 Erro
193. the switch for one of the nine main modes of operation For example to view the detailed Help file for Hide type one of the following command lines m GDisk gdisk hide m GDisk32 gdisk32 hide Switches common to all GDisk commands You can use the following switches for any of the nine main GDisk operations Table 10 2 Switches common to all GDisk commands Ix Prevents GDisk from using extended disk access support This may result in GDisk not being aware of the full capacity of the disk fi Prevents GDisk from using direct IDE disk access support This may result in GDisk not being aware of the full capacity of the disk Is Prevents GDisk from using direct SCSI disk access support This may result in GDisk not being aware of the full capacity of the disk ly Suppresses prompting to confirm the operation If you do not use this switch you are not necessarily prompted before a partition is deleted or another possibly destructive operation is executed sure Suppresses prompting to confirm the operation Same functionality as y lr Causes GDisk to restart the computer if the operation is successful Managing partitions using GDisk 131 Creating a partition Creating a partition The create switch creates a partition of the specified type using the largest block of unused disk space The partition is not formatted during the operation unless the for switch is used You cannot create an NTFS parti
194. tion question appears check the details and ensure that the correct options are selected Backing up restoring and cloning from DOS 99 Creating a backup image file Do one of the following m Click Yes to proceed with the image file creation The system performs an integrity check of the file structure on the source disk and then copies the source disk to the destination image file If you need to abort the process press Ctrl C but be aware that this leaves the destination image file in an unknown state m Click No to return to the menu If spanning is enabled and required click Yes and type the location of the next span of the image file See Image files and volume spanning on page 63 Note If the image file reaches the size of 2 GB and there is not enough space to continue you are prompted to insert the next media to continue Verify the integrity of the image file when it has been created See Verifying image integrity on page 107 Backing up a partition to an image file You can create an image file from one or more partitions to use as a backup or to clone onto another partition or disk To back up a partition to an image file 1 On the main menu do one of the following m Local Click Local gt Partition gt To Image m Peer to peer connection Click Partition gt To Image In the Source Drive dialog box select the source drive The Source Drive dialog box contains the details
195. tion or a dynamic disk partition This switch functions with GDisk only Note When GDisk creates a FAT32 partition it aligns the first data sector to a 4 KB boundary from the start of the partition The syntax for this command is as follows gdisk disk cre pril ext log sz MB pcent p end for q v label 32 ntfat16 For example to create a FAT32 formatted partition that uses the entire disk type the following command gdisk 1 cre pri for q Table 10 3 Create switches 2 disk Represents the physical fixed disk from 1 to 8 cre Creates a DOS partition or logical DOS drive pri Creates a primary DOS partition ext Creates an extended DOS partition log Creates a logical DOS drive in the extended DOS partition sz MB Specifies the size of the partition in megabytes MB This is rounded up to the nearest cylinder sz pcent p Specifies the size of the partition as a percentage of the total disk size not the available disk space end Creates the partition at the end of the free space If this switch is not used then the partition is created at the beginning of the free space If the command line specifies that all of the available space is to be used to create the partition then the end switch is ignored 132 Managing partitions using GDisk Reinitializing the Master Boot Record Table 10 3 Create switches for Formats the new partition once it
196. titions in the list of partitions The id switch is primarily used by law enforcement agencies that require forensic images When Norton Ghost restores from an id image it relocates partitions to cylinder boundaries and adjusts partition tables accordingly Head sector and cylinder information in partition tables is adjusted to match the geometry of the destination disk Partitions are not resizeable You will need an identical or larger disk than the original Norton Ghost does not wipe the destination disk when restoring from an id image Geometry differences between disks may leave tracks on the destination disk with their previous contents Use the ia image all switch instead of the id switch when copying partition to partition or partition to image An individual partition can be restored from an image created with id Adds a single line image file description to the image file This has the following restrictions m Cannot include any new lines m Cannot be used with imgdescfile m Must be used with the clone switch E Clone switch mode must be create dump prcreate or pdump Specifies a text file that contains an image file description to be added to the image file This has the following restrictions m Cannot be used with imgdesc Must be used with the clone switch m Clone switch mode must be create dump prcreate or pdump The image raw switch copies the entire disk ignoring the partition table This is use
197. to add support for USB 1 1 external devices to the boot disk If any of your USB cards chipsets are USB 1 1 then you must select this option m Click USB 2 0 support to add support for USB 2 0 external devices to the boot disk If any of your USB cards chipsets are USB 1 1 then do not select this option Select the USB 1 1 support option m Click Firewire Support to add support for FireWire external devices to the boot disk 77 78 Creating boot disks with the Ghost Boot Wizard Creating boot disks and boot images 10 11 12 13 14 15 m Click Assign DOS drive letters to assign a DOS drive letter to a USB or FireWire external device m Click Include Adaptec ASPI drivers to add Adaptec ASPI drivers to the boot disk These drivers are required to write an image directly to a SCSI CD R that is supported by Norton Ghost Click Next Select one of the following m Use PC DOS Includes PC DOS on the boot disk m Use MS DOS Includes MS DOS on the boot disk See Providing MS DOS on page 89 Click Next In the Ghost exe field type the correct path if the executable has been moved or you want to use a different version of Norton Ghost The default path to the Norton Ghost executable appears in the Ghost exe field In the Parameters field type any required command line parameters See Adding command line parameters to a boot package on page 88 Click Next In the Floppy Disk Drive field select the appr
198. to create boot disks that map a drive letter to a shared resource on a network server This lets you use the local option in Ghost exe to access a network drive To create a boot disk that supports mapping network drives 1 2 3 In the Ghost Boot Wizard window click Drive Mapping Boot Disk Click Next Select the network driver for the particular make and model of the network card installed on the computer See Selecting a template on page 84 If the correct driver is not in the list add the driver See Adding network drivers to the Ghost Boot Wizard on page 86 You can add more than one driver to the boot package See Multicard templates and the boot disk on page 85 Click Next Select one of the following m Use PC DOS Includes PC DOS on the boot disk m Use MS DOS Includes MS DOS on the boot disk See Providing MS DOS on page 89 Click Get MS Client and browse to the MS DOS Client files to include the Microsoft Client files if you are using MS DOS If you are using MS DOS you must include the Microsoft DOS Client files You must install the files on the Ghost Boot Wizard computer before you can include them in the boot package See Installing MS DOS Client files on page 49 Click Next In the Computer Name field type the name of the client computer This specifies the name of the computer after it starts from the floppy disk and does not have to be the same name given to the computer in
199. to drive E onto local disk one Performed without the final warning prompt This example is typical of a command line included in a batch file to automate workstation installations from a network file server ghost exe clone mode pcreate src 1 2 dst g part2 gho Saves the second partition of disk one to an image file on mapped network drive G ghost clone mode prestore src g part2 gho 2 dst 1 2 Restores partition two from a two partition image file on mapped drive G onto the second partition of the local disk ghost exe clone mode restore src g 2prtdisk gho dst 2sze1 60P sze2 40P Restores disk two from an image file and resizes the destination partitions into a 60 40 allocation ghost exe clone mode copy src 1 dst 2 sze2 F Clones a two partition disk and keeps the second partition on the destination disk the same size as on the source disk and lets the first partition use the remaining space leaving no unallocated space ghost exe clone mode create src 1 dst 2 3 image gho Saves disk one to the image file image gho located on the third partition of the second disk This works only if the third partition of the second disk is NTFS file system Command line switches CRC32 switch usage Table A 6 Clone switch usage examples ghost exe clone mode prestore src 2 3 image gho 5 dst 4 2 Restores the fifth partition of the image file image gho which is located on the third p
200. ts of an image file 1 In Ghost Explorer open the image file 2 On the File menu click List Contents 3 Do one of the following m Click Directories only to include directories only m Click Include Files to include files m Click Include Details to include file details 4 Select a directory to which to save the text file Type a file name Click Save Setting span file sizes Norton Ghost lets you split an image file into smaller files called spans The Span Split Point function in Ghost Explorer lets you set the size of each span so that when you add files or directories each span file does not get bigger than the specified size To set a span file size 1 On the View menu click Options 2 Inthe Span Split Point MB field type the required size 3 Click Autoname Spans if you want Ghost Explorer to choose a default name for additional span files that it creates 122 Using Ghost Explorer to modify image file contents Splitting an image file Splitting an image file You can split an existing image file into smaller spans This function is useful if for example you need to split a file into two or more files that can then be saved onto a CD DVD drive that is unsupported by Norton Ghost Once this option is set it becomes the default for all regenerated files See Spanned image files on page 64 Note If the CD R RW drive is supported by Norton Ghost then you can save an image file directly to CD as it i
201. u delete Linux partitions if LILO resides in the MBR Managing partitions using GDisk 133 Showing information about disks The syntax for this command is as follows gdisk disk mbr wipe Table 10 4 mbr switches disk Represents the physical fixed disk from 1 to 8 mbr Reinitializes the boot code in the Master Boot Record wipe Deletes the partition on the disk Showing information about disks The status switch shows information about the fixed disks and partitions on a disk including the model of the disk You must specify the disk number to get information about the partitions on a disk Depending on the version of GDisk that you require the syntax for this command is one of the following m GDisk gdisk disk status raw lba ser m GDisk32 gdisk32 disk status raw lba ser Table 10 5 status switches disk Represents the physical fixed disk from 1 to 8 raw Shows the contents of the partition table in CHS form if used with the disk switch ba Shows the contents of the partition table in logical block form if used with the disk switch ser Shows the serial number of the disk 134 Managing partitions using GDisk Performing multiple GDisk operations using batch mode Performing multiple GDisk operations using batch mode Use the batch mode switch batch to perform multiple GDisk operations with a single command Using the batch switch lets you av
202. ue Returns to the Run Ghost Interactively Wizard This dialog box warns you to ensure that you can run Ghost exe and access your image file once it has been created You may need to create a recovery boot disk See Creating a recovery boot disk on page 73 Select one of the following m Run Now Restarts your computer into DOS and launches Ghost exe m Disaster Recovery Starts the Ghost Boot Wizard and creates a recovery boot disk See Creating a recovery boot disk on page 73 if a task fails If a Norton Ghost task fails you are prompted to select one of the following options m Exit to DOS Closes Ghost exe and returns to DOS m Return to Windows Restarts your computer into Windows m Retry the operation Executes the task again Chapter Image Tile options This chapter includes the following topics About Norton Ghost image files Image files and compression Image files and CRC32 Image files and volume spanning Image files and tape drives GoBack and Norton Ghost Dynamic disks in Windows 2000 XP Hibernation and swap files 62 Image file options About Norton Ghost image files About Norton Ghost image files The image files created with Norton Ghost have a gho or ghs extension by default They contain the entire disk or partitions of the disk Image files support the following m Various levels of compression m CRC32 data integrity checking m Splitting of media files m Spanning across
203. upported backup Media cssssssssssssssssssssssssssssssesssosssssssesseosssossessvevsvevess 26 File systems supported for backup restore and cloning tasks 27 Disaster recovery requirements aecssuncseneniisuniinianaiinn 27 Installing Norton Ghost ssiisssssiiirsiarsissireri irakina riaki rE NAARAAT 27 Installing Norton Ghost if purchased with Norton System Works PrO sisscssscsssssssssssessssssssssssasssssseassenssonsssncsescsescsssesssesezeys 28 Installing Norton Ghost ssissiisssssisesisiresisiisisiresisiki rini Kar Nasa Ess 29 If the opening screen does not APPEAL sesssssisssisssssrsisssissirrinisnnisesisnnssnninis 29 Registering Norton GhOSt scccsccecscscssscsescsescssssssssssssvsssvsestecvesevevessvevessviys 29 Updating Norton Ghost ssssssssssesesesasesssesezescsesescresesesereteresereterstasesasesatesasesatesags 31 Uninstalling Norton Ghost i cscccsccsscsssssscssssssscssssssscsessstososetsececececesecteecentsrs 31 6 Contents Chapter 3 Chapter 4 Backing up restoring and cloning from Norton Ghost When to use Norton Ghost in Wind OWS scssecscesessesesesssseseseessseseseeesseseeees 34 Starting Norton Ghost in Windows ss ssessessessessesseesesseeseeseesenseeseeseesressesreseesee 34 Starting Norton Ghost from the tray icon wee eseeeeeseseseseeeeeees 35 Creating a backup image file sassnnn nangisi nn AAN arii 36 Restoring your computer from an image file oo eee eeeeteeeeeeeseeseneeeseeees 37 Cloning a hard
204. ust have one of the following recovery mechanisms in place before the emergency occurs Floppy disk drive and floppy disk with the correct drivers for the selected backup device CD or DVD device and a bootable CD ROM with the backup image created by Norton Ghost See Preparing for an emergency on page 16 Installing Norton Ghost The installation instructions for Norton Ghost differ depending on how you have purchased Norton Ghost As a part of Norton SystemWorks Pro Norton Ghost 2003 28 Installing Norton Ghost Installing Norton Ghost Installing Norton Ghost if purchased with Norton SystemWorks Pro If you have purchased Norton Ghost as part of Norton SystemWorks Pro then Norton Ghost is installed from the Norton SystemWorks Pro CD To install Norton Ghost from Norton SystemWorks 1 2 10 11 Insert the Norton SystemWorks 2003 CD into the CD ROM drive In the Norton SystemWorks 2003 window click Install Norton SystemWorks 2003 Click OK to accept the Virus detection message Click Next In the License Agreement window click I accept the license agreement and then click Next If you select I do not accept the license agreement you cannot continue with the installation Confirm the installation location To select a different location for the installed files click Browse Click Next Select an installation type m Typical The most common programs are installed This is the best choice for mos
205. utable location window Creating boot disks with the Ghost Boot Wizard 89 Providing MS DOS In the following example the parameters instruct Norton Ghost to back up your main disk to an image on another drive clone mode create src 1 dst d backups maindrv gho Table 6 2 Command parameters mode create Creates an image file src 1 Specifies drive 1 as the source drive dst D Backups Maindrv gho Saves the image to the file D Backups Maindrv gho Providing MS DOS The Ghost Boot Wizard includes PC DOS on boot disks However a boot disk that includes PC DOS might not start all computers When you create a boot disk you can include MS DOS instead of PC DOS If you use MS DOS then you must provide MS DOS files on the computer on which you are creating the boot disk Using an MS DOS system disk that was formatted on a Windows 95 98 computer you can install the MS DOS files during the creation of the boot disk To install MS DOS on your computer To create an MS DOS system disk on a Windows 95 98 computer 1 Inserta blank floppy disk into drive A of a Windows 95 98 computer 2 Click Start gt Program Files gt Windows Explorer 3 Right click drive A Warning Do not right click drive C 4 Click Format 5 Check Copy System Files 6 Click Start to format the disk You can install or uninstall MS DOS while you are creating a boot disk 90 Creating boot disks with the Ghost Boot Wizard Providing MS DOS To
206. uter The Access Control List shows that the accessed user is the user who has rights to the resource Updating the SID on a workstation does not stop this situation from occurring You must change the password of one of the users Using Ghost Walker Ghost Walker lets you alter identification details of Windows 95 Windows 98 Windows Me Windows NT and Windows 2000 XP computers following a clone operation Each Windows 95 98 or Me computer can be assigned a unique name Each Windows NT or 2000 XP computer can be assigned a unique computer name and a Machine Security Identifier SID When you update the SID using Ghost Walker all existing workstation users and their passwords permissions and registry settings are maintained Ghost Walker can be operated from the graphical user interface or from the command line Ghost Walker does not run from m A Windows NT or 2000 DOS shell m A Windows 95 98 or Me DOS shell The Ghost Walker window lists all bootable Windows 95 98 Me NT XP and 2000 systems on the computer hard drives Ghost Walker determines that there is an installed operating system if a full set of registry hive files and the operating system kernel executable are located in their normal locations Ghost Walker lists the following operating system details m Logical ID system ID generated by Ghost Walker m Drive number m Partition number m Volume label partition name m Partition file system type m Compute
207. uter names for Windows 95 98 Me NT XP and 2000 operating systems Norton Ghost Walker limitations m Computer name change functionality is limited The new name must contain the same number of characters as the original m Not officially endorsed by Microsoft Updating Security Identifiers SIDs and computer names 145 Loss of access to external data objects SID changing limitations SID changing is an approximate technology as you can only change SIDs in known locations Problems arise because of the following factors A growing number of third party and Microsoft applications are taking their own private or derived copies of the computer name and SID and storing them in proprietary formats in registry and file locations Microsoft technologies such as Windows 2000 XP NTFS File Encryption Windows NT and Windows 2000 XP Protected Storage make use of SIDs as unique tokens They use local workstation user SIDs as part of the encryption key that controls access to encrypted information Microsoft does not address changing local workstation user SIDs For these reasons you are strongly advised to test computer environments and the applications on them before mass rollouts or upgrades Loss of access to external data objects Changing the SID of a workstation or a clone of a workstation that has been in use for some time may be more problematic than changing the SID of a newly installed workstation or a clone of a newly inst
208. very boot disk for use in an emergency If you experience a critical failure and cannot start your computer then you must have a recovery boot disk This lets you start your computer in DOS and run Norton Ghost to restore your computer Note If you saved your image file directly to CD or DVD then you do not need a recovery boot disk Norton Ghost includes Ghost exe if you save the image file to CD or DVD About Norton Ghost 17 Norton Ghost components There are two methods of restoring your computer m Norton Ghost If you are able to start in Windows then you may be able to run Norton Ghost from Windows on your hard disk and restore your computer with the latest backup image file that you have created See Restoring your computer from an image file on page 37 m Ghost exe If you cannot start Windows then you must start your computer from a recovery boot disk or CD DVD This starts your computer and starts Norton Ghost in DOS From Norton Ghost you can access your image file and restore your computer to the latest backup image file See Restoring from an image file on page 101 The Ghost Boot Wizard helps you create a recovery boot disk See Creating boot disks and boot images on page 75 Warning Create and test a recovery boot disk before you need it If your computer crashes and you do not have a recovery boot disk then you will have to find another computer on which to create a boot disk
209. vice Pack 3 This information is included in the Microsoft Knowledge Base Article IBM DTTA 351010 10 1 GB Drive Capacity Is Inaccurate Article ID Q183654 Chapter Updating Security Identifiers SIDs and computer names This chapter includes the following topics m Making SID changes with Ghost Walker on Windows NT based clients m Loss of access to external data objects m Identical user names and passwords across workstations m Using Ghost Walker 144 Updating Security Identifiers SIDs and computer names Making SID changes with Ghost Walker on Windows NT based clients Making SID changes with Ghost Walker on Windows NT based clients Client computers must be uniquely identified to operate on a network This is achieved using the Security Identifier SID and computer name When you restore an image onto a number of client computers you must assign unique identifiers as part of the task You can use the Ghost Walker utility to do this Norton Ghost Walker capabilities m Runs in native DOS allowing the SID to be changed without an additional restart following a clone operation m Alters the computer SID to a unique and randomly generated value m Alters the SIDs of all local workstation users present on the operating system installation m Alters all local workstation user SIDs in Access Control Lists ACLs for file and registry objects so that local users retain user profiles and access rights m Alters comp
210. volumes Norton Ghost images contain only the actual data on a disk If you have a 9 GB drive with only 600 MB of data the Norton Ghost image is approximately 600 MB and is smaller if you use compression If you also use the Ghost Explorer application an image file companion utility you can recover individual files selectively from these image files without restoring the complete disk or partition Image files and compression Image files created in Norton Ghost support several levels of data compression When Norton Ghost is in interactive mode three compression options are available none fast and high The Norton Ghost command line switch z provides access to nine levels of compression See Command line switches on page 153 As a rule the more compression you use the slower Norton Ghost operates However compression can improve speed when there is a data transfer bottleneck There is a big difference in speed between high compression and no compression when creating an image file on a local disk Over a network connection fast compression is often as fast as or faster than no compression Over a parallel cable high compression is often faster than no compression because fewer bytes are sent over the cable Decompression of high compressed images is much faster than the original compression The level of compression that you select depends on your individual requirements Image file options 63 Image files and CRC32
211. w ccccccccccsccssscssecsscssesscessceecsscesscessessceseeaes 174 Ghost exe and the Virtual Partition oc cece cscssscsscesecescesscesscsssessceeceaees 175 Transfer methods and hardware setup Transfer and hardware requirements ccscssesecsesseesesessssesesesssesesesesesesesees 178 Peer to Peer CONNECTIONS sesiis ii AA SA A is 178 SCSI tape drives eaea ienei iaoiaeii ani toas ake ra EIE iEn 179 Removable mediazs csvcsscielisvi ci siolsiavasssdeavacsscseversscsaverssescuetevessuetestueveveccsavevees 179 CD DVD US aR Oy ceirk vies E eaa a nen EAE serias 179 Internal Arves iinpiectnde e inen ein E E E ENEA ASE EEA 180 Third party devices cuneis aiaa 180 USB and DirectParallel Cables Parallel Technologies cables ernro i aR 182 Other USB Cables i ecateitteseiosayarerelacesnds saseveseidtecdiosetbveiaiideravesesdvereiatandetasbvenss 182 The Wattcp cfg network configuration file The Wattcp cfg configuration file oo ees cseseseseeeeeseseseseseeeeeeeeeees 184 Wattcp cfg key Words asi an R 184 Cloning with Linux Supported configurations soanar A 188 Postig of aesan aaa TTA A OTETA 188 Boot COnfIQgUratiON ersi a E E R aa 188 Norton Ghost utility SUPPOTt y oeraiiriikreki innad a a 189 Troubleshooting GhostieXe error Messages asisikie asee E Ea EEE eSEE S 192 Problems running Norton Ghost s ss sssssessessessessessesseesesressessessessessreneeneenee 193 Card not found Card not installed sssssssssssesssssessessessessessesseesees
212. w Norton Ghost works m Mapped network drives A computer on a network can be mapped to a drive letter This lets Norton Ghost see the computer as a local drive and back up to and restore from it m Ghost Walker This utility lets you update Security Identifiers SID and computer names Ghost Walker was previously available only in Symantec Ghost the corporate version of Norton Ghost m Support for FireWire USB 1 1 USB 2 0 You can now use Norton Ghost to back up restore and clone to and from FireWire USB 1 1 and 2 0 devices including hard disks and supported CD R RW and DVD drives m DVD support You can use Norton Ghost to back up to and restore from supported DVD R RW and DVD R RW drives m Expanded CD R RW support The CD R RW drives supported by Norton Ghost have been increased to include most new drives m Large drive support Norton Ghost supports backing up restoring and cloning IDE drives larger than 128 GB How Norton Ghost works The basis of Norton Ghost is a cloning function that creates an image file that contains all of the information required to recreate a complete disk or partition Image files contain a backup copy of an entire drive or one or more partitions The image file can be restored to one or more partitions or disks replacing existing data Virtual Partition The Virtual Partition is a partition that is created when you perform a backup restore clone or other operation from Windows All the f
213. write it to CD DVD using third party software If your drive is unsupported and the image file is too large to fit onto one disk you can still save the image file to CD DVD There are two methods of saving an image file to an unsupported CD R RW DVD drive m Splitting the image file while creating it m Splitting the image file after it has been created The image file is initially saved to another partition or hard disk and then copied to a CD R RW DVD disk using your CD DVD recording software To save an image file onto a CD you must split the image file into files that fit on a CD ROM Split the image into files that are not larger than 620 MB This leaves room on a CD for any additional files that you might need or any difference in the capacity of the CD Note Some CD DVD writers let you write directly to the CD RW DVD as if to a drive letter This is not supported by Norton Ghost See Using third party software to write to the CD R RW disc on page 200 Backing up and restoring with CD R RW and DVD R RW 115 Saving an image file to an unsupported CD R RW or DVD R RW drive Splitting an image file during a backup To split an image file as it is created run Norton Ghost from the command line in DOS using the split and autoname switches To split an image file as it is created 1 Start Ghost exe using the split and auto switches For example a ghost exe split 600 auto See Starting the Norton Ghost
214. you restore an image created using ia onto a drive with different geometry Windows 2000 cannot interpret the dynamic disk Image file options 69 Hibernation and swap files If you restore an ia disk image of a dynamic disk onto a SCSI hard drive and you see a Destination drive too small message you must load the ASPI driver for the SCSI card Without an ASPI driver Norton Ghost does not always detect the correct size of the SCSI drive and cannot determine whether the drive is large enough to hold the image Note You should not take an image all of a dynamic disk because the method is slow and the image file would be very large Hibernation and swap files When Norton Ghost creates image files or clones it does not include hibernation and swap files These files are valid only for one Windows session and when they are included in an image file they make it significantly larger Norton Ghost implements file skipping differently for each type of file system FAT file systems Files are not included on the image file or destination disk NTFS file systems A file with the same name is created on the image file or destination disk but the contents of the file are not copied The following files are skipped on all file systems 386Spart par Amizvsus pmf Dos data sf Ghost dta Hiberfil sys Hibrn8 dat Hybern8 Navsysl dat Navsysr dat Pagefile sys Pm_hiber bin Save2dsk bin Saveto dsk 70 Image file options Hiber

Symantec Norton Ghost 2003 for PC

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