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Hoover U8120-900 WindTunnel V2 Bagged Upright Vacuum
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1. WindTunnel with V2 Tecnnology by HOOVER Congratulations on your purchase This product was designed for easy assembly see page 3 www hoover com Review this manual before operating cleaner Thank you for choosing a HOOVER product Please enter the COMPLETE model and serial numbers in the spaces provided The numbers are located on the back of your cleaner Model Serial number Hint Attach your sales receipt to this owner s manual Verification of date of purchase may be required for warranty service of your HOOVER product Contents Assembling Cleanet cccsee 3 4 Carton Content cccsesssseeeeeeeees 3 Cleaner Descriptions s sees 5 HOW TO USE sesissvccseccnnascvncecvncesirenwsccni 5 7 Cleaning Tools ssseeeeeeeseees 7 Carpet Height Adjustment 6 Brush Roll Switch c cssscseeeeeees 6 Circuit Breaker ssscsceeeeeeeees 6 If You Have a Problem 000 11 Clearing Blockages ccccceeeeeeeees 12 Important Safeguards 0e 2 LUDTICAHON idii aa 11 Maintenance Authorized ServiCe cccccsseescceees 12 Cleaning HEPA Filter 8 Replacing Edge Groomers 9 Replacing Filter Bag ssssccee 8 Replacing Headlight 00000 8 9 Thermal Protector ccsscsssseseeeeeees 11 Warranty ssececsscstiese
2. burst even though it is only partially full of dirt When cleaner is used to remove material of this nature change filter bag often Where to buy Filter bags may be purchased from your Authorized Hoover Dealer Depot Leading Retailers Hoover Factory Ser vice Centers or through The Hoover Company on line at www hoover com Remove and install filter bag Remove lid Grasp filter bag collar A and pull collar from tube B Note Do not clean out old filter bag and reuse Discard used filter bag Align opening in new filter bag with dirt tube B Push bag collar A firmly onto tube B Tuck top of filter bag into container Press latch D and remove filter The fil ter can be cleaned by tapping either of the ends Do not tap soft pleated sides of the HEPA filter as this could damage the filter Reposition filter and replace door Should you want to replace this filter ask for HOOVER part No 43613024 Do not operate cleaner without the filter in place What to buy To assure cleaning effectiveness use only Genuine HOOVER Allergen Fil tration Type Y disposable filter bags It is imperative that you use only genuine HOOVER filter bags made by The Hoover Company to assure that your cleaner operates at peak perfor mance HOOVER bags can be identified by these trademarks Replace container Replace bag container lid Slide container into place Press firmly until container locks i
3. csssesccsdccdeastscecavenesecd 12 UL Re 2002 The Hoover Company www hoover com HOOVER CLEANER fa move U 465 900 120V 60Hz 12 0A Y BELT 38528 033 a FOR HOUSEHOLD USE ONLY H ser no X00000000 X4 ATED PARA USO HOGA Ge al RENO SOLAMENTE POUR UN USAGE M NAGER UNIQUEMENT NRTUC TI ver Co N Canton Ohio 44720 LR 100882 Made in U S A Hecho en E U A Fabrique aux U senes M 12 Important Safeguards When using an electrical appliance always follow basic precautions including the following READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE Wa r N l N g i To reduce the risk of fire electric shock or injury Do not use outdoors or on wet surfaces Close supervision is necessary when any appliance is used by or near children Do not allow vacuum cleaner to be used as a toy or to run unattended at any time Keep hair loose clothing fingers feet and all parts of body away from openings rotating agitators and other moving parts Do not operate cleaner in bare feet or when wearing open toe shoes or sandals Do not pick up anything that is burning or smoking such as cigarettes matches or hot ashes Do not use to pick up flammable or combustible materials such as gasoline or fine wood sandings or use in areas where they may be present Avoid picking up hard sharp objects with the cleaner They may damage the cleaner and the bag Always turn off this appliance before connecting or
4. disconnecting hose Do not use without dust bag or filter in place Change bag frequently when picking up very fine materials such as powder Use extra care when cleaning on stairs Do not put any object into openings Do not use with any opening blocked keep free of dust lint hair or anything that may reduce air flow Do not pull or carry by cord use cord as a handle close door on cord or pull cord around sharp edges or corners Do not run appliance over cord Keep cord away from heated surfaces Always disconnect cord from electrical outlet before servicing the cleaner Unplug cleaner when not in use Turn off all controls before unplugging Do not unplug by pulling on cord To unplug grasp the plug not the cord Never handle plug or appliance with wet hands The use of an extension cord is not recommended Do not use with damaged cord or plug If appliance is not working as it should has been dropped damaged left outdoors or dropped into water take it to a Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer Depot Use vacuum cleaner only for its intended use as described in the instructions Use only attachments recommended by The Hoover Company others may cause hazards Save these instructions If you need any assistance Visit our website at www hoover com Click on the Service button to find the service outlet nearest you OR Call 1 800 944 9200 for an automated referral of service ou
5. dle in upright position Tilt clean Use the carrying handle to lift the The handle of your cleaner has three er back on rear wheels Push forward cleaner positions upright for storage and when Do not lift cleaner using dirt cup ae cleaning ee operating posi handle A tion for general operation on carpet and floors low for reaching under low furniture Step on handle release lever to lower handle Continued 5 Carpet height adjustment The cleaning of carpet and rugs takes place at the nozzle B When it is necessary to raise and lower the nozzle for various carpet pile heights slide the nozzle control knob C to the desired setting ZN CARPET eo y HARD FLOOR AUTOMATIC BRUSA RELL Brush roll switch Turn brush roll switch D OFF to clean hard surface floors Turn brush roll switch ON to clean carpet and rugs The brush rolls will automatically turn off when the handle is in the upright position Handle position For ease in sliding knob place handle in the upright position and tilt cleaner forward Circuit breaker The circuit breaker turns off the brush rolls if there is an obstruction in them When tripped the circuit breaker button E will pop up and the brush roll button will light up The brush rolls will not turn but the suc tion motor will continue to run To reset the breaker turn cleaner OFF and unplug it Clear obstruction Press circuit breaker button down Turn cleane
6. ectrical outlet 2 H OW tO use The assembled cleaner will look like the drawing Cleaner description 1 Handle 18 Cord hooks wrap 2 ON OFF switch cord around hooks for 3 Tool cover storage The top hook A Disina brish rotates right or left for Ing easy cord release 5 Crevice tool 19 Carrying handle 6 Furniture nozzle a0 Extension wand 7 Brush roll ON OFF switch 21 Crevice wand stores 8 Bag container in wand 9 Bag container handle 10 Final HEPA filter 11 Three position handle release pedal step on lever to lower handle to operating or low positions 12 Nozzle control knob slide knob to correct set ting for height of carpet being cleaned 13 Furniture guard 14 Headlight 15 Edge groomers 16 Hose Operate cleaner only at 17 Hose holder voltage specified on data plate on bottom of cleaner This cleaner is intended for household use Polarized plug ON OFF switch To reduce the risk of electric shock this Plug cord into electrical outlet appliance has a polarized plug one To turn cleaner ON push switch up blade is wider than the other This plug will fit in a polarized outlet only one way If the plug does not fit fully in the outlet reverse the plug If it still does not fit contact a qualified electrician to install the proper outlet Do not change the plug in any way To turn cleaner OFF push switch down Transporting cleaner Carrying cleaner Handle positions Put han
7. handle to lowest position Turn cleaner over Remove the two screws F on bottom plate Install groomers Lift off both old edge groomers and slide new edge groomers into position as shown Insert tabs on bottom plate into slots on bottom of cleaner Press front bottom plate down and snap in place Replace screws Continued gt 9 Powered hand tool available at additional cost if not includ ed with your cleaner Agitator brush roll replacement When agitator brush roll brushes are worn the brush roll should be replaced Ask for HOOVER part No 48414088 How to replace 1 Remove tool from hose and turn it so bottom faces up Press the latches on either side of tool and remove bottom plate A 2 Unscrew the two Phillips screws and remove belt guard B 3 Remove agitator including end plates C and discard 4 Inspect belt to ensure that it is in good condition If belt is cracked gouged or broken replace it see follow ing section 5 Insert brush roll through belt and posi tion belt over gear teeth D on brush roll 6 With curved ends down slide end plates C of brush roll into slots E on tool Powered hand tool Belt replacement Inspecting the belt The powered hand tool belt is designed to last a long time and is not normally replaced However if the belt is crack ed gouged or broken it should be replaced The belt can be seen through the top of the
8. iances purchased elsewhere are covered by a limited one year warranty which covers the cost of parts only This warranty does not apply if the appliance is used in a commercial or rental application Warranty service can only be obtained by presenting the appliance to one of the following Authorized Warranty Service outlets Proof of purchase will be required before service is rendered 1 Hoover Factory Service Centers 2 Hoover Authorized Warranty Service Dealers Depots For an automated referral of authorized service outlets in the U S A phone 1 800 944 9200 OR visit The Hoover Company on line at www hoover com This warranty does not cover pick up delivery or house calls however if you mail your appliance to a Hoover Factory Service Center for warranty service transportation will be paid one way While this warranty gives you specific legal rights you may also have other rights which vary from state to state or province If further assistance is needed or if there are questions concerning this warranty or the availability of warranty service outlets write or phone the Consumer Response Center The Hoover Company 101 East Maple St North Canton Ohio 44720 Phone 330 499 9499 In Canada contact Hoover Canada Burlington Ontario L7R 4A8 Phone 1 800 263 6376 13 Gg t Me HOOVER and i are registered trademarks 5 02 U8120 900 Printed in Mexico 5651 1 B46
9. k up may be due to a blockage in the system Refer to the fol lowing steps to check for blockages continuing with each step until the blockage is found A If a blockage occurs during floor cleaning Turn cleaner OFF and disconnect from electrical outlet 1 Check fullness of filter bag replace bag Check dirt duct 2 Remove bag container look in duct A 3 Clear blockage from dirt duct eeepc CESSES Fc oS mma punrun boo we mae Wi 7 ee T 7a ANN rres se ME SORRI eag poama GORN i u no _ Le ro Checking brush rolls 4 Turn cleaner OFF and unplug 5 Turn cleaner over and clear blockage from brush rolls Reset circuit breaker if necessary Fig 2 9 Check hose tube 6 Turn cleaner OFF and unplug 7 Remove hose from tube Clear block age from tube Also check hose for blockage 12 B If a blockage occurs during tool use Turn cleaner OFF and disconnect from electrical outlet 1 Look into hose end and remove any blockage C If a blockage occurs during powered hand tool use included with some models 1 Disconnect powered hand tool from hose Remove bottom plate belt guard and turbine as described in Figs 3 14 3 15 and 3 21 Remove any blockage from turbine channel B Replace belt turbine brush roll belt guard and bottom plate Service To obtain approved HOOVER service and genuine HOOVER parts locate the nearest Hoover Factory Service Center or Auth
10. n place Headlight replacement What to buy This cleaner uses a 12 volt wedge base type 912 bulb HOOVER part No 27313107 Remove lens Disconnect cleaner from electrical outlet Using a flat blade screwdriver pry off lens as shown and lift off Install bulb Pull old bulb straight out of socket Push new bulb straight into socket until locked in place Excessive force is not required The edge groomers When to replace The edge groomers located on both sides of the nozzle should be replaced when they appear worn What to buy When purchasing edge groomers ask for HOOVER part No 39511009 The agitator brush rolls Replace lens Place one tab E on lens into slot Press on lens and secure other tab When to replace When agitator brushes are worn the agitators should be replaced To check condition of brushes discon nect cleaner from electrical outlet Move edge of acard across bottom plate while turning agitators To maintain cleaning effectiveness have brush rolls replaced if brushes do not touch card New brush rolls can be installed at your nearest Hoover Factory Service Center ener te or a e et POO ahh a o cL rD itr zee maa E oo eee Bee a Line Insert screwdriver between latch G and bottom plate H Press outward on latch Pull up on bottom plate and remove How to replace Remove bottom plate Disconnect cleaner from electrical outlet Lower
11. ng always place it at the bot tom of the stairs With handle in upright position clean from bottom to top Available at additional cost if not included with your cleaner ne AN How to attach tool cover The tool cover is designed with a break away feature which allows it to snap free if it is pushed open too far To reattach align hinges of cover with slots on sides of tool storage area Push cover down to secure in place Familiarize yourself with these home maintenance tasks as proper use and care of your cleaner will ensure contin ued cleaning effectiveness Filter bag When to replace Check filter bag from time to time It is rec ommended that you change the filter bag when dirt reaches the dotted line If more dirt than this accumulates your cleaner will not operate effectively NOTE All new carpet has loose fibers which can fill the bag quickly while vacuuming If you are using the clean er on new carpet be sure to change the filter bag often Changing filter bag Disconnect cleaner from electri cal outlet Remove filter bag container Firmly pull cup straight out Cleaning final HEPA filter The final filter assists in returning clean air to the room To remove this filter when it becomes dirty lay handle flat on the floor Press door tab C and remove door CAUTION Very fine materials such as face powder or cornstarch may seal the filter bag and may cause it to
12. nozzle or by removing the bottom plate and belt guard Figs 3 14 and 3 15 10 7 Replace belt guard B making sure not to pinch brush bristles in guard Turn agitator making sure it rotates freely Replace and tighten screws Replacing belt When replacing belt ask for HOOVER part No 38528037 1 Remove bottom plate belt guard and brush roll as described in Figs 3 14 through 3 16 2 Grasp turbine E and pull firmly to remove 3 Remove belt from turbine pulley F Replace with new belt 8 To replace bottom plate A insert the four tabs on edge of bottom plate into slots on front of tool Pivot bottom plate down and snap closed 4 With flat sides of turbine retainers G pointing down slide retainers into grooves H in tool housing and snap into place 5 Replace brush roll belt guard and bottom plate as described in Figs 3 16 through 3 19 Lubrication The cleaner is equipped with bearings that contain sufficient lubrication for the life of the cleaner The addition of lubri cant could cause damage Therefore do not add lubricant to any bearings Thermal protector An internal thermal protector has been designed into your cleaner to protect it from overheating When the thermal protector activates the suction motor will stop running however the agitators will continue to run If this happens proceed as follows 1 Turn the cleaner OFF and discon nect it from the elec
13. orized Hoover Warranty Service Dealer Depot by e checking the Yellow Pages under Vacuum Cleaners Household OR e checking the list of Factory Service Centers provided with this cleaner OR e calling 1 800 944 9200 for an automated referral of authorized service outlet locations U S only OR e checking the Service section of The Hoover Company on line at www hoover com Do not send your cleaner to The Hoover Company in North Canton for service this will only result in delay If further assistance is needed contact The Hoover Company Consumer Response Center North Canton Ohio 44720 Phone 330 499 9499 In Canada contact Hoover Canada Burlington Ontario L7R 4A8 Phone 1 800 263 6376 Always identify your cleaner by the com plete model number when requesting information or ordering parts The model number appears on the back of the cleaner Full One Year a Domestic Use Your HOOVER appliance is warranted in normal household use in accordance with the Owner s Manual against original defects in material and workmanship for a period of one full year from date of purchase This warranty provides at no cost to you all labor and parts to place this appliance in correct operating condition during the warranted period This warranty applies when the appliance is purchased in the United States including its territories and possessions or in Canada or from a U S Military Exchange Appl
14. r ON and continue cleaning Oeo CARPET HEIGHT Settings For maximum cleaning performance the following carpet height settings are recommended Lowest setting for bare floors and all types of carpet Note If the cleaner is difficult to push slide knob to the next higher setting CK Higher settings for very deep pile carpet where easier pushing effort is desired while maintaining good cleaning perfomance Cleaning lightweight flexible rugs Stand on one end of rug and move cleaner toward other end or edge Before reaching edge push down on handle This will lift up the nozzle front of cleaner and will prevent rug from clinging to cleaner Continue to lift up nozzle so that when you have reached the edge it is completely off the rug Move cleaner back to start again lower nozzle and use only forward strokes Edge cleaning Special edge groomers are provided on both sides of the nozzle to remove dirt in carpet near baseboards and furniture Guide either side of nozzle parallel to edge of carpet or furniture Cleaning tools When using cleaning tools cleaner han dle should be in the upright position to activate the automatic brush roll OFF and for convenience in moving the cleaner from one area to another Turn cleaner OFF before disconnect ing and connecting hose to hose tube D To use hose lift hose end as shown Select proper tool E Dusting brush may be used for ca
15. rved furniture table tops books lamps lighting fixtures venetian blinds baseboards shutters and registers F Furniture nozzle may be used for upholstered furniture draperies mat tresses clothing automobile interiors and carpeted stairs G Powered hand tool may be used for upholstered furniture carpeted stairs and hard to reach places H Crevice tool may be used in tight spaces corners and along edges in such places as dresser drawers uphol stered furniture stairs and baseboards I Crevice wand can be used in tight spaces corners and along edges in such places as dresser drawers uphol stered furniture stairs and baseboards It can also be used for extra reach with the dusting brush and or extension wand J Wand is used to give extra length to your hose Use it with any of the above tools Available at additional cost if not included with you cleaner Attach wand and tools Attach tool or wand to the hose K Twist wand or tool slightly to tighten or loosen the connection How to clean tools To clean the hose and the powered hand tool wipe off dirt with a cloth dampened in a mild detergent Rinse with a damp cloth Do not submerge powered hand tool in water Wash cleaning tools in warm water with a detergent Rinse and air dry before using Stair cleaning Use the hose and powered hand tool or furniture nozzle for stair cleaning CAUTION To prevent the cleaner from falli
16. ssible solution e Brush roll switch in OFF position e Turn brush roll switch ON e Circuit breaker tripped e Reset circuit breaker as described in Fig 2 9 e Agitators are obstructed e Clear obstruction Problem Cleaner won t pick up Possible cause Possible solution e Thermal protector activated Allow cleaner to cool this will reset the thermal protector see pg 11 e Circuit breaker tripped e Reset circuit breaker as described in Fig 2 9 e Filter bag full e Change filter bag e Incorrect carpet height setting e Move nozzle control knob to lower Setting Problem Cleaner hard to push Possible cause Possible solution Incorrect carpet height setting e Move nozzle control knob to a higher setting Problem Cleaning tools won t pick up Possible cause Possible solution Blockage in hose e Clear blockage Thermal protector activated e Allow cleaner to cool this will reset the thermal protector see pg 11 Problem Powered hand tool some models brush roll won t turn Possible cause Possible solution Too much pressure being applied to tool e Continue using tool applying light pressure o Blockage in turbine channel e Remove blockage e Broken or worn belt e Replace belt e Low cleaner suction e Check items under Cleaner won t pick I up Continued 11 Clearing blockages Disconnect cleaner from electrical outlet Low suction or pic
17. tlet locations U S only OR Call 1 330 499 9499 to speak with a representative in our Consumer Response Center Please do not return this product to the store 1 Cleaner Assembly Carton contents Accessories The accessories are packed on the cleaner Empty carton Find the parts shown above Not all accessories are included with every before disposing of packing materials model A Handle section D Hose l Extension wand B Cleaner body E Dusting brush J Crevice wand C Hose holder F Furniture nozzle G Crevice tool H Powered hand tool Note The white switch lock above the ON OFF switch aids in the assembly of your cleaner Assembly can be continued if the switch lock is missing However do not remove the switch lock until assembly is completed Continued 3 Cleaner Assembly Remove cardboard A and four Snap tabs on hose holder B into Push switch down to OFF position screws from handle section Discard holes on handle section cardboard but keep screws for assembly Figs 1 7 and 1 8 Slide handle section onto back of handle Push screws into holes on back of handle Fig 1 7 and hose holder Fig 1 8 Tighten screws securely with a Phillips screwdriver A Place hose on holder Pull switch lock C above ON OFF switch D straight out Dispose of switch lock If switch lock has come off during assembly make sure switch is in OFF position down before plugging into 4 el
18. trical outlet 2 Check bag Replace if full 3 Check final filter for dirt accumula tion 4 Refer to Clearing blockages section 5 When the motor cools the thermal protector automatically resets and cleaning may continue If the thermal protector continues to activate after following the above steps your cleaner may need servicing see Service section Hoover Cleaning Performance This Hoover Cleaning Performance Sys tem is for comparing the relative pro gressive performance of Hoover uprights only and not for comparison with any other brands The majority of this rating is based upon the American Society for Testing and Materials ASTM Carpet Cleaning Effectiveness Test ASTM Test F608 Other performance factors include Hose Power ASTM Test F558 Surface Litter Cleaning Hard Floor Cleaning Edge Cleaning Cleaning Width and Air Filtration you have a problem a minor problem occurs It usually can be solved quite easily when the cause is found by using the check list below Problem Cleaner won t turn on Possible cause Possible solution Not firmly plugged in e Plug unit in firmly e No voltage in wall plug e Check fuse or breaker Blown fuse or tripped breaker e Replace fuse or reset breaker e Thermal protector activated e Allow cleaner to cool this will reset the thermal protector see pg 11 Problem Agitator brushes aren t turning Possible cause Po
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