Xerox 4830 Scanner User Manual
Contents
1. Operation safety iv Introduction vii About this guide vii Contents viii Conventions ix Related publications X Feeder trays 1 1 Checking feeder trays 1 1 Loading feeder trays 1 2 Guidelines for loading paper 1 2 Loading the trays 1 3 Output trays 2 1 Checking and unloading dual stacker trays 2 1 Checking and unloading the stitcher stacker tray 2 3 Checking and unloading the sample tray 2 4 Stitcher wire 3 1 Fuser lubricant and pressure roll wiper 4 1 Adding fuser lubricant 4 1 Replacing the pressure roll wiper 4 4 Inks 5 1 Adding dry ink 5 1 Exchanging Customer Changeable Units CCUs 5 5 Removing the CCU 5 6 Inserting a CCU 5 11 Storing the cart and CCU 5 13 Waste containers 6 1 Checking and replacing the developer waste container 6 1 Checking and replacing the dry ink waste container 6 3 Replacing the 4850 dry ink waste container 6 4 Replacing the 4890 dry ink waste container 6 6 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE TABLE OF CONTENTS 7T Bypass transport 7 1 Removing the bypass transport 7 2 Installing the bypass transport 7 4 8 Cleaning 8 1 Cleaning the keyboard monitor and the exterior of the Printer Controller 8 1 Cleaning the 4mm cartridge tape drive 8 2 9 Maintenance and support services 9 1 Xerox Customer Services Support Center 9 1 Xer2. 5 Grasp the recessed handles on the front and rear of the bypass transport and slide the transport out of the tray toward the front of the printer 6 Place the transport in its storage location 7 Press downward on the scuffer arm in stacker tray 1 until it rests in the tray Note The bypass transport support remains in place It is S permanently attached to your printer 7 8 Power on the printer XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7 3 BYPASS TRANSPORT Installing the bypass transport Follow these steps to install the bypass transport 1 Power off the printer 2 Raise the scuffer arm in stacker tray 1 to its highest position A spring holds the scuffer arm in the raised position 3 Lift the bypass transport assembly by the front and rear recessed handles and slide it into stacker tray 1 as far as it will go 7 4 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE BYPASS TRANSPORT 4 Open the front cover of the bypass transport and lock the transport by turning the green handle clockwise one quarter turn You will feel some resistance QS Re a 5 From the rear of the dual stacker module plug the two cables into the rear of the bypass transport 6 Connect your finishing device following the instructions provided with the device 7 Power on the printer XEROX DOCU
3. 12 Insert the lower rod into the springs on both ends of the pressure roll Caution Make sure the smooth side of the wiper is facing the S pressure roll XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4 7 FUSER LUBRICANT AND PRESSURE ROLL WIPER 13 Center the wiper on the pressure roll Pull up the wiper and place the upper rod onto the brackets on both ends of the pressure roll as shown 14 Remove and dispose of the gloves in a trash receptacle being careful not to let any residue come in contact with your skin 15 Close the fuser drawer by pressing down on the green latch A and push the fuser drawer in until it latches in place 16 Close the printer doors and power on the printer 17 Wash your hands to remove any fuser agent 4 8 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Adding dry ink 5 Inks Dry ink is the black or colored powder that forms the image on the printed page This chapter describes the procedure for adding dry ink to the printer This chapter also describes the procedure to change the Customer Changeable Unit CCU that allows additional colors to be used You do not need to monitor the amount of dry ink remaining in the bottle at any given time the system monitors it for you As dry ink levels get low the system performs more frequent print quality adjustments Eventually when th
4. Remove the cap from the new dry ink waste container 6 Align the waste container with the support guides and slide the container into the storage compartment gently lifting it up and over the ridge 7 Close the rear door A beep signals that the replacement is complete XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6 7 WASTE CONTAINERS 6 8 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE T Bypass transport The bypass transport is installed in tray 1 of the dual stacker on the DocuPrint 4890 IPS This chapter describes how to remove and install the bypass transport Figure 7 1 DocuPrint 4890 IPS with bypass transport installed 1 Bypass transport 2 Bypass transport support XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7 1 BYPASS TRANSPORT Removing the bypass transport Follow these steps to remove the bypass transport from the printer 1 Power off the printer 2 Disconnect your finishing device following the instructions provided with the device 3 Unplug the two cables from the rear of the bypass transport XN VEN Se N SN 4 Open the front cover of the bypass transport and unlock the transport by turning the green handle counterclockwise one quarter turn 7 2 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE BYPASS TRANSPORT
5. Caution Attempting to move the lever in any other direction S can break it 4 Pull out any partially fed paper from the feeder assembly and discard it There will be some resistance 5 Squeeze the lever against the back of the length guide and slide the guide toward the back of the printer 6 Remove any paper remaining in the tray and set it aside to be placed on top of the new paper 1 4 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE FEEDER TRAYS 7 Load paper following the instructions at the front of the feeder tray and carefully positioning the paper in the right front corner of the tray CN 8 Pull the length guide forward to touch the back of the paper stack 9 Latch the paper feeder assembly by pressing the green dot next to the green release lever until the assembly clicks into position 10 Slide the tray into the printer until it latches The tray rises automatically into position 11 Press the Continue button to resume printing Note If you change to larger paper after an extended run of smaller a ERG paper run 20 copies of a sample document to clean the fusing System Otherwise the first pages of the new job may be of poor print quality 7 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1 5 FEEDER TRAYS a message displays asking you to make sure the printer is warmed up ready and loaded with the proper media T
6. send you samples and catalogs of the fonts available for your printer To receive font samples obtain price information obtain technical support or order licensed or custom fonts call 1 800 445 FONT 3668 between 6 00 a m and 5 00 p m Pacific time You can get font information on the web www font net Operator Training Operator training is conducted at your location shortly after your DocuPrint printer is installed Training takes approximately two to four hours depending on the system configuration It includes hands on practice running basic jobs performing routine maintenance and solving problems Determine the number of operators you want to attend the initial training schedule training dates and times through your Xerox sales representative Additional training classes such as Advanced Customer Training ACT for operators teach advanced service and maintenance skills A variety of classes and workshops are available through Xerox Customer Education 9 2 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE MAINTENANCE AND SUPPORT SERVICES Xerox Customer Education Xerox offers classes and tutorial documents on various topics relating to printing systems and document production For information about Xerox training courses or to receive a catalog call Xerox Customer Education at 1 800 445 5554 U S only You can also obtain information on the web http www xerox com
7. 6 2 l PS amp LPS Graphics dpc0053a cgm 6 3 l PS amp LPS Graphics dpc0043a cgm 6 4 l PS amp LPS Graphics dpc0044a cgm 6 4 l PS amp LPS Graphics dpc0043a cgm 6 6 l PS amp LPS Graphics dpc0048a cgm 6 6 l PS amp LPS Graphics dpc0050a cgm 6 7 PS amp LPS Graphics Dpc0495a cgm 7 1 l PS amp LPS Graphics dpc0077a cgm 7 2 l PS amp LPS Graphics dpc0078a cgm 7 2 l PS amp LPS Graphics dpc0079a cgm 7 3 DOUBLE CLICK ON THIS TEXT FROM ANY MASTER PAGE AND EDIT THE DEFINITION l PS amp LPS Graphics dpc0073a cgm 7 4 PS amp LPS Graphics dpc0074a cgm 7 4 IPS amp LPS Graphics dpc0075a cgm 7 5 l PS amp LPS Graphics dpc0076a cgm 7 5 APS amp LPS Graphics bill180 wmf 9 4 2 DOUBLE CLICK ON THIS TEXT FROM ANY MASTER PAGE AND EDIT THE DEFINITION
8. Do not remove the CCU after a hard stop such as caused by a paper jam system crash or restart or opening a door during printing without first allowing the system to cycle up and continue processing for a proper recovery XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5 5 INKS Removing the CCU To remove the CCU from the printer follow these steps 1 When the printer is not cycled down always press the Stop button on the printer control console before you open the door and attempt to remove the CCU 2 Openthe printer doors and locate the color housing area on the left side of the printer Gold recess used to align cart Gold backup roller handle 3 Gold CCU handle N 5 6 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INKS 3 Open the top cover of an empty cart Gold alignment knob Top cover Pedal Pallet Push the cart up to the printer lining up the gold knob on the cart with the gold recess on the printer inner cover A oBRoNaA 5 Pushthe cart firmly against the printer until you can feel the two latch together XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5 7 INKS 6 Push firmly on the cart pedal until you hear or feel the pedal catch The pedal should stay locked down The pallet within the cart is raised 7 Turn the backup roller ha
9. The Wire Percentage indicator is located on the printer control console of IPS systems configured with a stitcher stacker The indicator displays approximate percentage of stitcher wire remaining on the spool Your service representative can set the display to flash at a predetermined percentage as a warning that you are running low on stitcher wire Figure 3 1 Stitcher wire indicator on the 4850 4890 printer control console E Note The percentage that displays on the wire percentage di indicator is an approximation and has a small margin of error d 2 7 A gt When the stitcher spool empties the printer stops and you see the following displays on the printer control console e The status display shows the fault code L152 e The message window displays the following sequence of messages with the next message appearing each time you press i STITCHER IS OUT OF WIRE OR SPOOL NOT ROTATING PRESS i TRAINED OPERATOR CHECK WIRE MANAGEMENT SYSTEM PRESS i IF UNABLE TO FIX PRESS CONTINUE TO RESUME WITHOUT STITCHING STITCHER IS OUT OF WIRE PRESS CONTINUE TO RESUME PRINTING XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 3 1 STITCHER WIRE If you continue printing the job without replacing the wire the documents print without being stapled The printer status
10. storing 5 13 inserting 5 11 5 12 removing 5 5 5 9 developer waste container replacing 6 1 6 3 dry ink adding 5 1 5 4 feeder trays loading 1 3 1 5 fuser lubricant adding 4 1 4 4 pressure roll wiper replacing 4 4 4 8 publications related x R Ready To Open indicator 1 3 Reporting billing meters 9 3 S safety hotline iv precautions iv standards iii sample tray 2 4 service telephone number 9 1 silicone 4 2 stitcher wire maintaining 3 1 support services 9 1 9 4 T training operators 9 2 Tray Full indicator 2 1 Tray Unlock button 1 3 trays loading feeder 1 1 1 5 output 2 1 2 4 sample 2 4 stitcher stacker 2 3 U unloading dual stacker trays 2 1 sample tray 2 4 stitcher stacker tray 2 3 w wiper see pressure roll wiper replacing Wire Percentage indicator 3 1 X Xerox Customer Education 9 3 Xerox Customer Service Support Center 9 1 Xerox Documentation and Software Services XDSS 9 2 Xerox Font Center 9 2 INDEX 2 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE l PS amp LPS Graphics dpc0010a cgm iii APS amp LPS Graphics DPC0017A CGM 1 1 APS amp LPS Graphics DPC0018A CGM 1 3 APS amp LPS Graphics DPC0019A CGM 1 3 APS amp LPS Graphics DPC0020A CGM 1 4 APS amp LPS Graphics DPC0021A CGM 1 4 APS amp LPS Graphics DPC0022A CGM 1 5 APS amp LP
11. 3825 Page Printer Product Description IBM Intelligent Printer Data Stream Reference IBM Advanced Function Presentation Printer Summary IBM ITSC Distributing AFP Printing from a Host System IBM Advanced Function Printing Data Stream Reference IBM Data Stream and Object Architectures Mixed Object Document Content Architecture Reference Guide to Advanced Function Presentation XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1 Feeder trays This chapter describes the processes for loading paper in the 4850 4890 IPS feeder trays and explains what actions are necessary if a paper stock is changed Checking feeder trays Check the amount of paper in each feeder tray by examining the green lights on the door of the tray Each light represents 25 percent of a ream or about 125 sheets of 20 pound or 80 gsm grams per square meter paper You do not have to interrupt a print job to load paper because you can refill one tray while the printer is feeding from another tray e Ifyou try to load a tray that is currently in use the feeding switches to a backup tray if one is available If a backup tray is not available the printer stops The printer does not feed all the paper out of a tray A stack of approximately 1 4 inch 6 mm remains in the tray XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1 1 FEEDER TRAYS Loading feeder trays Guidelines for loadin
12. DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6 1 WASTE CONTAINERS To replace the waste container 1 Open the printer doors and locate the dry ink cartridge at the left side of the printer The developer waste container is located under the color dry ink bottle 2 Spread a dropcloth on the floor under the developer waste container area 3 Hold the container by the tab on the top Lift the container up approximately half an inch then pull it out of the printer Let the tab end of the container touch the floor then grasp the container by the handle Note that a full container weighs approximately 8 pounds 3 6 kg 6 2 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE WASTE CONTAINERS 4 Use the cap from the new container to recap the old container 5 Discard the waste material and container according to the instructions on the label a ue 6 Grasp the new empty container with both hands one hand on the handle and one on the container tab Lift the front of the container over the notch at the front of the compartment so that the notch slides into the groove running underneath the container 7 Make sure that the container is pushed all the way into the compartment 8 Close the printer doors 9 Dispose of the drop cloth Checking and replacing the dry ink waste containe
13. Note Notes are hints that help you perform a task or understand the text Caution Cautions alert you to an action that could damage hardware or software Q Warning Warnings alert you to conditions that could affect the IN safety of people A XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE ix INTRODUCTION Related publications Xerox documents IBM documents This document is part of the Xerox DocuPrint IPS publication set Following is a list of all Xerox DocuPrint IPS documents For a complete list and description of available Xerox documentation refer to the Xerox Customer Documentation Catalog publication number 610P17517 or call your service representative Application Programmer System Administrator Quick Reference Card Customer Information Quick Reference Card Generic MICR Fundamentals Guide Glossary Guide to Configuring and Managing the System Guide to Performing Routine Maintenance Helpful Facts About Paper Installation Planning Guide Master Index Messages Guide Solutions Guide System Overview Guide Troubleshooting Guide Xerox Standard Font Library Font User Guide The documentation set also includes an electronic version the DocuPrint IPS Interactive Customer Documentation CD Following are related IBM documents Contact your local IBM representative for ordering instructions for IBM AFP PSF manuals that might be useful for your specific installation IBM
14. PRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 7 5 BYPASS TRANSPORT 7 6 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 8 Cleaning This chapter describes the cleaning tasks you need to perform regularly on the DocuPrint 4850 4890 IPS Cleaning the keyboard monitor and the exterior of the Printer Controller Clean the exterior surfaces of your Printer Controller including monitor and keyboard as required Clean daily if possible Use the following supplies to clean the exterior surfaces e Monitor Use a soft lint free cloth dampened with a glass cleaner Do not spray the liquid directly onto the monitor it may cause damage e Keyboard Use a mild household detergent that has been poured or sprayed onto a cloth lightly dampened with water Do not saturate the cloth just dampen it e Exterior Use a mild household detergent that has been poured or sprayed onto a cloth lightly dampened with water Do not saturate the cloth just dampen it mechanical For the same reason never spray or pour the cleaner S Caution Do not allow liquids to drip onto anything electrical or directly onto the keyboard or the exterior surfaces of the system Q XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 8 1 CLEANING Cleaning the 4mm cartridge tape drive Clean the 4mm cartridge tape drive every 25 hours of actual tape operation Use only a cleaning cartridge d
15. S Graphics DPC0089A CGM 1 5 APS amp LPS Graphics DPC0024A CGM 2 2 APS amp LPS Graphics DPC0026A CGM 2 3 APS amp LPS Graphics DPC0027A CGM 3 1 l PS amp LPS Graphics dpc0028a cgm 4 1 l PS amp LPS Graphics dpc0029a cgm 4 2 l PS amp LPS Graphics dpc0030a cgm 4 3 l PS amp LPS Graphics dpc0031a cgm 4 3 l PS amp LPS Graphics dpc0028a cgm 4 4 l PS amp LPS Graphics dpc0055a cgm 4 5 l PS amp LPS Graphics dpc0057a cgm 4 6 l PS amp LPS Graphics dpc0058a cgm 4 6 l PS amp LPS Graphics dpc0059a cgm 4 7 PS amp LPS Graphics dpc0060a cgm 4 7 PS amp LPS Graphics dpc0061a cgm 4 8 PS amp LPS Graphics dpc0031a cgm 4 8 APS amp LPS Graphics DPC0032A CGM 5 2 J J IPS amp LPS Graphics dpc0033a cgm 5 2 l PS amp LPS Graphics dpc0035a cgm 5 3 l PS amp LPS Graphics dpc0036a cgm 5 4 APS amp LPS Graphics DPC0063A CGM 5 6 APS amp LPS Graphics DPC0062A CGM 5 7 APS amp LPS Graphics DPC0064A CGM 5 7 APS amp LPS Graphics DPC0065A CGM 5 8 l PS amp LPS Graphics dpc0066a cgm 5 8 l PS amp LPS Graphics dpc0067a cgm 5 9 l PS amp LPS Graphics dpc0579a cgm 5 9 APS amp LPS Graphics DPC0069A EPS 5 10 APS amp LPS Graphics DPC0070A CGM 5 11 APS amp LPS Graphics DPC0071A CGM 5 12 l PS amp LPS Graphics dpc0051a cgm 6 2 l PS amp LPS Graphics dpc0052a cgm
16. Xerox DocuPrint 4850 4890 IPS Guide to Performing Routine Maintenance THE DOCUMENT COMPANY XEROX Version 7 1 August 2000 721P89110 Xerox Corporation Printing Systems Documentation and Education 701 South Aviation Boulevard ESM1 058 El Segundo CA 90245 1997 1998 1999 2000 by Xerox Corporation All rights reserved Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as icons screen displays looks etc Printed in the United States of America Publication number 721P89110 Xerox and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Products and trademarks of other companies are also acknowledged Changes are periodically made to this document Changes technical inaccuracies and typographic errors will be corrected in subsequent editions Laser safety Warning Adjustments use of controls or performance of A N procedures other than those specified herein may result in hazardous light exposure The Xerox DocuPrint printers are certified to comply with the performance standards of the U S Department of Health Education and Welfare for Class 1 laser products Class 1 laser products do not emit hazardous radiation The DocuPrint printers
17. cap the tube and store it for future use XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4 3 FUSER LUBRICANT AND PRESSURE ROLL WIPER 11 Remove and dispose of the gloves in a trash receptacle being careful not to let any residue come in contact with your skin 12 Close the printer doors 13 Wash your hands to remove any fuser lubricant Replacing the pressure roll wiper You need to replace the pressure roll wiper when any of the following occur Excessive oil or dirt buildup appears on the wiper e The first few prints of a job have oil or dirt on them e An interval of 80 000 to 100 000 prints are made The number of prints made is tracked by the billing meter which you can view through the Administration pull down menu on the IPS main window Your service representative usually replaces the pressure roll wiper for the DocuPrint System However you might choose to replace the pressure roll wiper yourself if you have been previously trained in this procedure To replace the wiper 1 Power off the printer 2 Open the printer doors and locate the fuser drawer 3 Move the green lever A counter clockwise grasp the green handle on the fuser drawer B and pull it out until it stops 4 4 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE FUSER LUBRICANT AND PRESSURE ROLL WIPER 4 Determine if the fuser is cool Place your hand ap
18. display shows the following message OUT OF WIRE Contact your key operator or your service representative when you see this message This should seldom happen because your service representative checks the wire supply on each service call and replaces the spool as needed To continue printing without replacing the wire press the Continue button The document is then printed without being stapled 3 2 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Adding fuser lubricant pa __ l aM a O 4 Fuser lubricant and pressure roll wiper This chapter describes how to add fuser lubricant and how to replace the pressure roll wiper on your system The fuser uses heat to fuse the print image to the paper It is critical that the fuser be kept lubricated with fuser lubricant and that its reservoir be kept full This chapter describes the procedure for adding fuser lubricant in the printer Your service representative usually adds fuser lubricant However you might choose to add the fuser lubricant yourself if you have been trained in this procedure To add fuser lubricant 1 Open the printer doors 2 Place a dropcloth on the floor under the fuser area Warning lf any fuser lubricant is spilled clean it immediately Fuser lubricant spills cause the floor to be very slippery A 3 Press down on the green lever A moving it counterclockwise 4 Hold the lever down while you
19. do not emit hazardous radiation because the laser beam is completely enclosed during all modes of customer operation The laser danger labels on the system are for Xerox service representatives and are on or near panels or shields that must be removed with a tool DO NOT REMOVE LABELED PANELS OR PANELS NEAR LABELS ONLY XEROX SERVICE REPRESENTATIVES HAVE ACCESS TO THESE PANELS Ozone information This product produces ozone during normal operation The amount of ozone produced depends on copy volume Ozone is heavier than air The environmental parameters specified in the Xerox installation instructions ensure that concentration levels are within safe limits If you need additional information concerning ozone call 1 800 828 6571 to request the Xerox publication 600P83222 OZONE XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE iii Operation safety Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements They have been approved by safety agencies and they comply with environmental standards Please observe the following precautions to ensure your continued safety Always connect equipment to a properly grounded electrical outlet If in doubt have the outlet checked by a qualified electrician Warning Improper connection of the equipment grounding conductor may result in risk of electrical shock e Never use a ground adapter plug to connect equipment t
20. e dry ink level is too low the system cannot perform print quality adjustments When the Attention light is a steady yellow and a message displays on the printer control console indicating that the printer is low on either black or color dry ink add dry ink at your earliest convenience If you do not add dry ink eventually the Attention light turns a modulated yellow and the printer will stop printing The printer will not resume printing until you replace the dry ink bottle When the message BLACK DRY INK BOTTLE IS EMPTY Or COLOR DRY INK BOTTLE IS EMPTY appears on the printer control console the graphic display indicates the location of the dry ink bottle Note Do not discard damaged unused dry ink bottles Return the bottles to Xerox for exchange for credit in the USA 71 Caution To prevent dry ink spillage remove the cartridge only when directed to do so by a message on the printer control console XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5 1 INKS To add dry ink 1 Open the printer doors and locate the dry ink area on the left side of the printer Note When you replace colored dry ink it is not necessary to d remove the CCU from the printer m S SJ Colored dry ink bottle Black dry ink bottle Spread a dropcloth on the floor under the dry ink area oy Vo Pull the empty dry ink bottle towa
21. e paper seal off the mouth of the bottle 8 Discard the seal along with the dropcloth and cold water If any dry ink gets on your clothes brush them with a dry paper towel or a stiff bristled brush If this does not remove the ink immediately launder with detergent and cold water Heat sets the ink permanently Inform dry cleaners that the spot is dry ink for a printer so they do not use a solvent that sets the stain Q Q Caution If any dry ink gets on your hands wash them with soap 5 4 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INKS Exchanging Customer Changeable Units CCUs You need to exchange the currently loaded CCU in either of the following situations Aprint job requires another colored dry ink to be loaded When a document is in the color housing wait state change the housing unless you decide to cancel the job e The color housing is faulty If you have more than one CCU you should replace the faulty color housing and continue to print documents that do not require a specific color You cannot print documents requiring the faulty color housing until your service representative has corrected the problem Caution CCU carts should be used exclusively for exchanging and storing CCUs You should always have atleast one empty chart at your site if your printer has more than one color CCU Do not attempt to remove or install a CCU without a cart S Caution
22. er describes how to refill the fuser agent reservoir and how to replace the pressure roll wiper e Chapter 5 Inks describes how to add both black and color dry ink and how to replace the Customer Changeable Unit CCU for the color dry ink Chapter 6 Waste containers provides information on how to replace the developer and the dry ink waste containers e Chapter 7 Bypass transport describes how to install and remove the optional bypass transport e Chapter 8 Cleaning provides instructions on how to clean the various printing system components Chapter 9 Maintenance and support services provides information on how to call for service order supplies and report meter readings An index is provided at the back of the guide viii XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INTRODUCTION Conventions This guide uses the following conventions e Italics Document and library names are shown in italics for example the Xerox DocuPrint 4850 4890 IPS Guide to Performing Routine Maintenance e Capitalization of graphical user interface GUI window titles matches the titles as they appear on the screen In cases where a window does not have a title it is referenced using all lower case For example Atthe graphical user interface use the Output Configuration window to group the trays The main window displays the current system status ire
23. esigned for the 4mm cartridge tape drive No fluids or other preparations are necessary with the use of these cartridges designed for use in audio devices as these can damage your tape S Caution Do not use cleaning cartridges or any types of fluids drive To clean the tape drive 1 Insert the cleaning cartridge into the tape drive as you would a regular tape cartridge 2 Observe the green LED blinking slowly to indicate that the tape drive is automatically performing a cleaning cycle Note Ifthe cleaning cartridge has been used for more than J approximately 30 cleaning cycles the amber LED blinks rapidly Press the Unload button to eject the cleaning cartridge and discard it 7 3 Remove the cleaning cartridge after it is automatically ejected following the cleaning cycle You can use the cartridge tape drive immediately after cleaning 8 2 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 9 Maintenance and support services This chapter provides information on the services Xerox provides to help you keep your DocuPrint printer running efficiently It describes the services available to you and how to take advantage of these services United States only For information on the support services available amu Note The support services described in this chapter apply to the internationally consult your Xerox representative 7 Xerox Customer Services Support Center Before calling
24. g paper It is important to load paper properly in the feeder trays to prevent jams and loss of production time The following guidelines will help ensure maximum efficiency of your IPS printer s operation When you are loading the paper follow these guidelines to prevent paper jams Remove damaged sheets Load the paper with the package wrapper seam side up Make sure that the direction of the curl is consistent Avoid fanning the paper unless the stock is predrilled Do not load the paper above the MAX line on the length guide Place any paper left in the bottom of the tray on top of the new paper stack When loading predrilled paper fan the paper and remove loose paper plugs XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE FEEDER TRAYS Loading the trays Follow these steps to load a feeder tray 1 If the Ready To Open indicator on the feeder tray door is not lit press the Tray Unlock button and wait for the tray to descend and the Ready To Open indicator light before opening the tray 27 22 27 22 1 Ready to Open Indicator 2 Tray Unlock button 2 Lift and pull on the bar along the top of the feeder tray Slide the tray all the way out for best access and ease of loading E XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 1 3 FEEDER TRAYS 3 Press the green lever down to unlatch the paper feeder assembly
25. g the CCU handle firmly push the CCU into the printer 6 Turn the gold CCU latch handle counter clockwise for a quarter turn If it does not turn check that the CCU is firmly seated in the printer XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5 11 INKS 7 Turn the backup roller handle counterclockwise for a quarter turn 8 Push down firmly on the cart pedal until you hear or feel a click If the pallet does not drop check that the CCU is all the way in the printer and the pallet is released then push down on the pedal again 9 Remove the cart from the printer and close the cart top cover 10 Close the printer doors 11 Store the cart 5 12 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INKS Storing the cart and CCU Note If any dry ink gets on your hands wash them with soap and x cold water Heat sets the ink permanently If any dry ink gets on your clothes brush them with a dry paper towel or a stiff bristled brush If this does not remove the ink immediately launder with detergent and cold water Dry cleaners should be told that the spot is dry ink for a printer so they will not use a solvent that sets the stain 74 When you are not using a cart and CCU store them in a dry dust free area that has little variation in temperature and humidity The storage area should have a similar temperature and humidity to the printer
26. grasp the green fuser drawer handle B and pull out the drawer until it stops ve MKA u XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4 1 FUSER LUBRICANT AND PRESSURE ROLL WIPER 5 Puton gloves eye irritation upon contact Wash your hands with soap and A Warning Fuser lubricant contains silicone which can cause water after you finish this procedure AN 6 Locate the fuser reservoir and remove the cap by turning it counter clockwise level It may stick to the reservoir wall Be careful not to overfill Q Caution There is an orange float that indicates the lubricant the reservoir or an overflow of lubricant may occur Q 4 2 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE FUSER LUBRICANT AND PRESSURE ROLL WIPER 7 Open a tube of fuser lubricant and cut the pointed spout diagonally Carefully squeeze the lubricant into the reservoir until the orange float reaches the top C or until you see the oil reach the top edge below the fuser cap The reservoir may require up to two tubes of lubricant if it was empty 8 Replace the reservoir cap by turning it clockwise 9 Close the fuser drawer by pressing down on the green latch A and pushing the fuser drawer in until it latches in place 10 Dispose of the dropcloth and any empty lubricant tubes in a trash receptacle If there is any lubricant left in the tube
27. he message displays the media defined for the tray as well as the paper currently loaded in the tray J Note When you change the paper size in one of the feeder trays Currently there is no method of restoring the Input Configuration to its original state Once you select Modify the Input Configuration window appears Make changes on the window as appropriate then save your changes For detailed information on the Input Configuration window refer to the Xerox DocuPrint 4850 4890 IPS Guide to Configuring and Managing the System 4 1 6 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 2 Output trays Your print jobs are sent to printer output trays which you must unload You can unload each of the output trays while the system is printing How you do so however depends on the type of tray This chapter discusses how to check and unload the types of trays available In all cases if the printer has stopped due to a full output tray and does not resume automatically when the tray is emptied press the Continue button on the printer control console Checking and unloading dual stacker trays When a stacker tray is full the following occurs e The Tray Full indicator lights on the appropriate stacker tray e The attention light shines steadily e The printer control console displays a message indicating which output tray is full The picture on the graphic display shows the location of the full
28. ll stapled sets without pulling the tray out The counter is not reset causing the printer to stop before the tray is actually full Each stitcher stacker tray holds 2000 sheets of 20lb 80 gsm paper To unload the stitcher stacker tray 1 Lift the black handle on the outside of the tray 1 Tray handle 2 Stacker arms 2 Carefully slide the tray up and out and remove the printed pages Note A false Tray Full condition may occur when you remove small stapled sets without pulling the tray out The counter is not reset causing the printer to stop before the tray is actually full a 3 Close the tray by sliding it back under the stacker arms XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 2 3 OUTPUT TRAYS Checking and unloading the sample tray The sample tray holds up to 100 sheets of paper from 8 5 by 11 inches 216 by 279 mm to 8 5 by 14 inches 216 by 356 mm A message appears when the sample tray is about to fill as well as when itis full Because a paper jam can occur if the tray is overfilled empty the sample tray regularly if it is in use To empty the sample tray remove the printed pages Note The sample tray can receive purged sheets after a paper jam Always clear the sample tray after clearing a jam to prevent purged sheets from being confused with good sheets 2 4 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 3 Stitcher wire
29. ndle clockwise for a quarter turn to an upright position 5 8 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INKS 8 Turn the CCU latch handle clockwise for a quarter turn 9 Using the CCU latch handle pull the CCU out of the printer until itis completely in the cart 10 Push down firmly on the cart pedal until you hear or feel a click The pallet which now contains the CCU is lowered into the cart If the pallet does not move check that the CCU is all the way out of the printer and push down on the pedal again XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5 9 INKS 11 Close the cart top cover and store the cart 5 10 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INKS Inserting a CCU To insert a CCU follow these steps 1 Open the top cover of the cart containing the new color CCU Note CCUs are not interchangeable between printer models Make sure you order and use the one designed for your printer 7 Push the cart up to the printer lining up the gold knob on the cart with the gold recess on the printer inner cover Push the cart firmly against the printer until you can feel the two latch together Push down firmly on the cart pedal until you hear or feel the pedal catch The pedal should stay locked down The pallet containing the CCU is raised Usin
30. ner is removed the message DRY INK WASTE CONTAINER NOT PRESENT displays on the printer control console and the printer remains idle until a new container is inserted 5 Remove the cap from the new dry ink waste container 6 Align the waste container with the support guides and slide the container into the storage compartment gently lifting it up and over the ridge 7 Close the rear door A beep signals that the replacement is complete XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6 5 WASTE CONTAINERS Replacing the 4890 dry ink waste container To replace the dry ink waste container 1 Open the service door at the rear of the printer by grasping the handle and pulling the door out and down lt S xs 2 Grasp the container handle and pull the container up and out over the ridge at the base of the storage compartment A full dry ink waste container weighs about 15 pounds 6 8 kg 3 Place the cap which is tethered to the bottle onto the mouth of the container 4 Discard the dry ink waste container according to the instructions on the label Once the waste container is removed the message DRY INK WASTE CONTAINER NOT PRESENT displays on the printer control console and the printer remains idle until a new container is inserted 6 6 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE WASTE CONTAINERS
31. o an electrical outlet that lacks a ground connection terminal e Always place equipment on a solid support surface with adequate strength for its weight Always use materials and supplies specifically designed for your Xerox equipment Use of unsuitable materials may result in poor performance and may create a hazardous situation Never move either the printer or the Printer Controller without first contacting Xerox for approval Never attempt any maintenance that is not specifically described in this documentation Never remove any covers or guards that are fastened with Screws There are no operator serviceable areas within these covers Never override electrical or mechanical interlocks Never use supplies or cleaning materials for other than their intended purposes Keep all materials out of the reach of children Never operate the equipment if you notice unusual noises or odors Disconnect the power cord from the electrical outlet and call service to correct the problem If you need any additional safety information concerning the equipment or materials Xerox supplies call Xerox Product Safety at the following toll free number in the United States 1 800 828 6571 For customers outside the United States contact your local Xerox representative or operating company XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Table of contents Laser safety Ozone information
32. ox Documentation and Software Services 9 2 Xerox Font Center 9 2 Operator Training 9 2 Xerox Customer Education 9 3 Reporting billing meters 9 3 Index INDEX 1 vi XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Introduction The Xerox DocuPrint 4850 4890 IPS Guide to Performing Routine Maintenance describes how to perform basic maintenance on the Xerox DocuPrint 4850 4890 IPS About this guide This guide is designed for operators whose job consists of operating each of the system components running print jobs solving simple system problems and performing basic maintenance tasks such as replenishing printer supplies Refer to the entire Xerox DocuPrint IPS Series documentation for information on other tasks required for printing with your DocuPrint printer Users should have an understanding of Printer Controller operations Before using this guide become familiar with its contents and conventions XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE vii INTRODUCTION Contents This section lists the contents of this guide Chapter 1 Feeder trays provides information on how to load feeder trays e Chapter 2 Output trays describes how to unload output trays for the DocuPrint printer Chapter 3 Stitcher wire provides information on how to continue printing when the spool is out of wire e Chapter 4 Fuser lubricant and pressure roll wip
33. proximately 1 inch 25mm above the fuser area If you feel heat STOP leave the fuser drawer out and wait for the fuser to cool DO NOT touch the fuser while it is hot If you DO NOT feel heat continue with the procedure Exercise care to prevent burns when working in this area Do not Warning Perform this task only when the fuser is cool perform this task if the fuser is hot A 5 Puton gloves Warning Fuser agent contains silicone that causes eye AN irritation upon contact Wash your hands with soap and water after you finish this procedure A XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 4 5 FUSER LUBRICANT AND PRESSURE ROLL WIPER 6 Locate the pressure roll wiper assembly and release the top rod by pulling upward as shown 7 Remove the lower rod from the springs and lift the wiper assembly away RE 8 Place the used wiper in the plastic bag that came with the new wiper and dispose of the bag in a trash receptacle 4 6 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE FUSER LUBRICANT AND PRESSURE ROLL WIPER 9 Rotate the pressure roll while wiping the dirt off with a clean cloth Discard the cloth in the trash receptacle when you are finished 10 Insert the short rod in the upper loop of the new wiper 11 Insert the long rod through the lower loop of the new wiper
34. r Waste dry ink is transported into the sealed waste container located in a compartment in the lower left corner at the rear of the printer The waste material is a mixture of black and color developer waste and is not reusable When the dry ink waste container is approximately three quarters full the Attention light turns a steady yellow Replace the container as Soon as possible Once the container is full the printer stops and does not resume printing until the container is replaced The Attention light turns a modulated yellow and the message DRY INK WASTE CONTAINER FULL displays on the printer control console XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6 3 WASTE CONTAINERS Replacing the 4850 dry ink waste container To replace the dry ink waste container 1 Open the service door at the rear of the printer by grasping the handle and pulling the door out and down ee cr z a 2 Grasp the container handle and pull the container up and out over the ridge at the base of the storage compartment A full dry ink waste container weighs about 15 pounds 6 8 kg 3 Place the cap which is tethered to the bottle onto the mouth of the container L 6 4 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE WASTE CONTAINERS 4 Discard the dry ink waste container according to the instructions on the label Once the waste contai
35. rd you until it stops S o Caution If there is still dry ink in the bottle the ink may spill as S you move the bottle back onto its lid 5 2 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INKS 4 Remove the empty bottle and discard it 5 Shake the new ink bottle at least ten rotations taking care to support the bottle cap It is important that you mix the contents thoroughly by allowing the material inside the bottle to fall and settle toward the label side at each rotation Note Both black and colored dry ink contain a mixture of M toner and developer material This mixture may have settled during shipping and the bottle must be agitated before you install it in the printer to ensure the dry ink is dispensed properly Unmixed dry ink causes print quality problems that the printer will attempt to correct through excessive dead cycling 6 Insert the new bottle into the printer until it is latched into place The cap will remain in the front of the compartment as you push the bottle toward the back Caution Each bottle is uniquely coded to the color of the S housing do not attempt to insert the wrong color bottle into the color housing You risk damaging the bottle and the housing by using excessive force XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5 3 INKS 7 Hold the cartridge in place and pull th
36. room Maintain the temperature in the range of 60 to 80 F 15 to 26 C and a relative humidity of 30 to 65 percent CCU in the cart The cover prevents dust and dirt from contaminating the developer material Such contaminants can cause white spots and deletion defects in the printed output J Jr Note Always keep the top cover of the cart closed when storing a XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 5 13 INKS 5 14 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 6 Waste containers The waste container in the DocuPrint 4850 4890 IPS collects dry ink and developer after it has been used by the printer When the container becomes full it must be replaced or the printer eventually stops printing This chapter contains the procedures for replacing the dry ink and developer waste container Checking and replacing the developer waste container Waste from the developer housings is transported into a sealed container located in the lower left corner at the front of the printer The waste material is a mixture of black and color developer and is not reusable When the message REPLACE DEVELOPER WASTE CONTAINER displays on the printer control console 1500 more prints can be produced before the printer stops The printer does not resume printing until you replace the container The Attention light is a modulated yellow by this stage XEROX
37. services training customer ed Reporting billing meters On a regular basis usually every month you need to report your printer billing meter readings to Xerox To do this you need the serial number for your system The serial number is located behind the narrow door to the far left on the front of the printer If you are reporting meters for other Xerox printers during the same call make sure you have the serial number available for each one before calling If you know how to read the billing meters for your system you can have that information ready when you call Otherwise the service representative will provide you with instructions when you call To report billing meter readings call 1 800 891 8405 all U S locations or contact your local Xerox operating company Your printer maintains the page count in the Billing window You can read the meters any time the printer is not running To display the Billing Information window From the Administration menu select Billing Information XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 9 3 MAINTENANCE AND SUPPORT SERVICES Figure 9 1 Billing Information window Billing Information IOT Engine Type Meter Reading Meter C Reading Meter E Reading Meter F Reading Meter H Reading Meter J Reading _Store Print Quit Note The information in the IOT Engine Type field varies J depending on your IPS model 7 Meter A gives the to
38. tal impressions successfully delivered by the printer This meter keeps a permanent cumulative record of how many sheets are delivered to an output destination It cannot be cleared or reset This recording is reported by the customer Meter C counts all sheets fed into the paper path from trays 1 2 3 or 4 Itis a user meter and can be cleared by the controller Meter E counts all good sheets sent to the intended output destination It is a user meter and can be cleared by the controller Meter F performs the same function as Meter A total impressions successfully delivered except it can be cleared by the controller Meter H counts all good duplex sheets delivered to the intended output destination It is a user meter and can be cleared by the controller Meter J is not used 9 4 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE Numerics 4850 dry ink waste container replacing 6 3 6 5 4890 dry ink waste container replacing 6 6 6 7 4mm cartridge tape drive cleaning 8 2 A Advanced Customer Training ACT 9 2 Attention light 5 1 bypass transport installing 7 4 7 5 location 7 1 removing 7 2 7 3 C CCUs cart storing 5 13 carts 5 5 exchanging 5 5 5 12 inserting 5 11 5 12 removing existing 5 5 5 9 checking dual stacker trays 2 1 feeder trays 1 1 1 5 sample tray 2 4 stitcher stacker tray 2 3 cleaning 4mm cartridge tape drive 8 2 ke
39. tray e Ifyou select only one tray the printer stops when that tray is full e Ifyou select both trays and the first tray is not emptied by the time the second output tray is full the printer stops and displays the message that both output trays are full Each stacker tray holds 750 sheets of 20 pound or 80 gsm grams per square meter paper XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 2 1 OUTPUT TRAYS Unloading the dual stacker trays To unload each dual stacker tray raise the scuffer arm and remove the printed pages 1 Scuffer arm 2 Tray Full indicators Note When both trays are full you must empty at least one tray before you can resume printing Note Your service representative can set up your printer so that printing continues automatically after a dual stacker tray is unloaded and replaced OO 2 2 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE OUTPUT TRAYS Checking and unloading the stitcher stacker tray C1 Unloading the stitcher stacker tray An electronic counter in the stitcher stacker keeps track of the number of sheets printed and the number of stapled sets produced When a stacker tray is full the following occurs e Printing stops and a message appears on the printer control console that the output tray is full e The attention light shines steadily Note A false tray full condition may occur when you remove sma
40. yboard 8 1 monitor 8 1 Printer Controller exterior 8 1 Customer Changeable Units see CCUs customer education 9 3 D danger labels iii developer waste container replacing 6 1 6 3 documentation other x dry ink adding 5 1 5 4 stains 5 4 5 13 Index dry ink waste container replacing for 4850 6 3 6 5 replacing for 4890 6 6 6 7 dual stacker trays unloading 2 1 E education customer 9 3 electronic counter 2 3 F feeder trays 1 1 1 5 fuser lubricant adding 4 1 4 4 G guidelines loading paper 1 2 H hotlines ozone information iii safety iv input trays loading 1 1 1 5 K keyboard cleaning 8 1 L labels danger iii laser safety iii lights feeder trays 1 1 loading paper 1 2 loading feeder trays 1 1 1 5 maintenance services 9 1 9 4 monitor cleaning 8 1 XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE INDEX 1 INDEX 0 operation safety iv operator training 9 2 output trays 2 1 2 4 ozone iii P paper feeder assembly 1 5 loading 1 2 predrilled 1 2 trays see trays predrilled paper 1 2 pressure roll wiper replacing 4 4 4 8 print quality adjustments PQA 5 1 Printer Controller exterior cleaning 8 1 procedures 4850 dry ink waste container 6 3 6 5 4890 dry ink waste container 6 6 6 7 bypass transport installing 7 4 7 5 removing 7 2 7 3 CCUs cart
41. your Customer Service Support Center make sure you have tried the corrective actions described in the Troubleshooting Guide If a problem persists gather the necessary information and call your customer service support center or contact your local Xerox operating company Refer to the Xerox DocuPrint 4850 4890 Troubleshooting Guide chapter Calling for service for the information you should have ready when you call In the United States call the following number to report DocuPrint hardware or software problems 1 800 822 2979 Note This phone number is attached to your printer at installation NL mec XEROX DOCUPRINT 4850 4890 IPS GUIDE TO PERFORMING ROUTINE MAINTENANCE 9 1 MAINTENANCE AND SUPPORT SERVICES Xerox Documentation and Software Services XDSS distributes the documents you need to install and use the DocuPrint printer other Xerox printers and associated software If you register for site subscription service XDSS will automatically send you updates and revisions as they become available To order this documentation call Xerox Documentation and Software services 1 800 327 9753 U S only between the hours of 6 00 a m and 4 00 p m Pacific time XDSS representatives will explain the services available answer your questions and take orders for documentation You can also order on the web www xdss com Xerox Font Center The Xerox Font Center or your local Xerox operating company can
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