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Polycom 1725-11530-200 Rev A1 Car Speaker User Manual

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1. properly parsed Header Supported Notes Accept Yes Accept Encoding No Accept Language No Alert Info Yes Allow Yes Allow Events Yes Authentication Info No Authorization Yes Call ID Yes Call Info Yes Contact Yes Content Disposition No Content Encoding No Content Language No Content Length Yes Content Type Yes CSeq Yes Date No Diversion Yes Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Session Initiation Protocol SIP Header Supported Notes Error Info No Event Yes Expires Yes From Yes In Reply To No Max Forwards Yes Min Expires No Min SE Yes MIME Version No Organization No P Asserted Identity Yes P Preferred Identity Yes Priority No Proxy Authenticate Yes Proxy Authorization Yes Proxy Require No RAck Yes Record Route Yes Refer To Yes Referred By Yes Remote Party ID Yes Replaces Yes Reply To No Require Yes Retry After No Route Yes RSeq Yes Server No Session Expires Yes Subject No Subscription State Yes Copyright 2006 Polycom Inc 165 Administrator s Guide SoundPoint IP SoundStation IP Session Initiation Protocol SIP Header Supported Notes Supported Yes Timestamp No To Yes Unsupported No User Agent Yes Via Yes Warning No WWW Authenticate Ye
2. Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Interpretation lcl ml lang clock x longFormat 0 1 If attribute present overrides lcl datetime date longFormat If 1 display the day and month in long format Friday November otherwise use abbreviations Fri Nov lcl ml lang clock x dateTop 0 1 If attribute present overrides Icl datetime date dateTop If 1 display date above time otherwise display time above date Icl ml lang y list All oracomma A list of the languages supported on separated list hardware platform y where y can be IP_500 or IP_600 4 6 1 3 1 1 Adding New Languages To add new languages to those included with the distribution 1 2 Create a new dictionary file based on an existing one Change the strings making sure to encode the XML file in UTF 8 but also ensuring the UTF 8 characters chosen are within the Unicode character ranges indicated in 3 5 1 Multilingual User Interface on page 61 Place the file in an appropriately named folder according to the format language_region parallel to the other dictionary files under the SoundPoint IPLocalization folder on the boot server Add a lcl ml lang clock menu x attribute to the configuration file Add Icl ml lang clock x 24HourClock Icl ml lang clock x format Icl ml lang clock x longFormat and Icl ml lang clock x dateTop attributes and set them according to the regional pre
3. For more information refer to 3 1 17 1 Local Contact Directory File Format on page 39 Web Server if enabled Local Phone User Interface Local None The next available Speed Dial Index is assigned to new directory entries Key pad short cuts are available to facilitate assigning and modifying the Speed Dial Index value for entries in the directory The Speed Dial Index field is used to link directory entries to speed dial operations Changes will be stored in the phone s flash file system and backed up to the boot server copy of Ethernet address directory xml if this is configured When the phone boots the boot server copy of the directory if present will overwrite the local copy 3 1 28 Time and Date Display The phone maintains a local clock and calendar Time and date can be displayed in certain operating modes such as when the phone is idle and during a call The clock and calendar must be synchronized to a remote Simple Network Time Protocol SNTP timeserver The time and date displayed on the phone will flash continuously Copyright 2006 Polycom Inc 49 50 Administrator s Guide SoundPoint IP SoundStation IP Features until a successful SNTP response is received to indicate that they are not accurate The time and date display can use one of several different formats and can be turned off sip cfg Central boot server Configuration file Turn time and
4. Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Name Boot Server Possible Values Option 66 Custom Static Custom Opt 66 Description Option 66 The phone will look for option number 66 string type in the response received from the DHCP server The DHCP server should send address informa tion in option 66 that matches one of the formats described for Server Address in 2 2 1 3 3 Server Menu on page 11 If the DHCP server sends nothing then the boot server address from flash will be used Custom The phone will look for the option number specified by the Boot Server Option parameter below and the type specified by the Boot Server Option Type parameter below in the response received from the DHCP server If the DHCP server sends nothing then the boot server address from flash will be used Static The phone will use the boot server configured through the Server Menu For more information refer to 2 2 1 3 3 Server Menu on page 11 Custom Opt 66 The phone will first use the custom option if present or use Option 66 if the custom option is not present If the DHCP server sends nothing then the boot server address from flash will be used Boot Server Option 128 through 254 Cannot be the same as VLAN When the boot server parameter is set to Custom this parameter specifies the DHCP option number in which the phone will look for its boot ser
5. 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features 3 1 11 Message Waiting Indication The phone will flash a message waiting indicator MWI LED when instant messages are waiting and it can be configured to do so when voice messages are waiting 3 1 12 Distinctive Incoming Call Treatment The phone can automatically apply distinctive treatment to calls containing specific attributes The distinctive treatment that can be applied includes customizable alerting sound effects and automatic call diversion or rejection Call attributes that can trigger distinctive treatment include the calling party name or SIP contact number or URL format Administration Distinctive Incoming Call Treatment For more information refer to 3 1 17 Local Contact Directory on page 38 3 1 13 Distinctive Ringing There are three options for distinctive ringing 1 The user can select the ring type for each line There are many different ring patterns to choose from This option has the lowest priority 2 The ring type for specific callers can be assigned in the contact directory For more information refer to 3 1 12 Distinctive Incoming Call Treatment on page 35 This option has higher priority than option 1 3 The SIP Alert Info field can be used to map calls to specific ring types This option has higher priority than options 1 and 2 Configuration file Specify the mapping of Alert Info strings to ring
6. Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Web Server if enabled Local Specify line seize subscription period Navigate to http lt phoneIPA ddress gt appConf htm se Specify standard or non standard behavior for processing line seize subscription for mutual exclusion feature Nav igate to http phoneIPA ddress gt appConf htm ls Specify per registration line type private or shared and line seize subscription period if using per registration servers and whether diversion should be disabled on shared lines Navigate to http phoneIPA ddress reg htm Changes are saved to local flash and backed up to lt Ether net address gt phone cfg on the boot server They will per manently override global settings unless deleted through the Reset Local Config menu selection Local Phone User Interface Specify per registration line type private or shared using the SIP Configuration menu Either the Web Server or the boot server configuration files or the local phone user interface should be used to configure registrations not a mixture of these options When the SIP Configuration menu is used it is assumed that all registrations use the same server 3 1 23 Bridged Line Appearances Calls and lines on multiple phones can be logically related to each other A call that is active on one phone will be presented visually to phones
7. curl COPYRIGHT AND PERMISSION NOTICE Copyright c 1996 2004 Daniel Stenberg daniel haxx se gt All rights reserved Permission to use copy modify and distribute this software for any purpose with or without fee is hereby granted provided that the above copyright notice and this per mission notice appear in all copies THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PUR POSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CON NECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE Except as contained in this notice the name of a copyright holder shall not be used in advertising or otherwise to promote the sale use or other dealings in this Software without prior written authorization of the copyright holder Copyright 2006 Polycom Inc
8. if enabled Local Local Phone User None Interface 3 2 2 Call Hold Call hold is a fundamental feature of the phone The purpose of hold is to pause activ ity on one call so that the user may use the phone for another task such as to make or receive another call Network signaling is employed to request that the remote party stop sending media and to inform them that they are being held A configurable local hold reminder feature can be used to remind the user that they have placed calls on hold Configuration file sip cfg Central boot server Specify whether RFC 2543 c 0 0 0 0 or RFC 3264 a sen donly or a inactive outgoing hold signaling is used e For more information refer to 4 6 1 1 4 SIP lt SIP gt on page 88 Specify local hold reminder options For more information refer to 4 6 1 12 2 Hold Local Reminder lt hold gt lt localReminder gt on page 127 Web Server if enabled Local Specify whether or not to use RFC 2543 c 0 0 0 0 outgo ing hold signaling The alternative is RFC 3264 a sendonly or a inactive Navigate to http lt phoneIPAddress gt appConf htm ls Changes are saved to local flash and backed up to Ethernet address gt phone cfg on the boot server They will perma nently override global settings unless deleted through the Reset Local Config menu selection Local Phone User Interface Use the SIP Configuration menu to specify whether or
9. voice txEq hs IP 601 postFilter enable 1 voice txEq hd IP_430 preFilter enable voice txEq hd IP_500 preFilter enable voice txEq hd IP_600 preFilter enable voice txEq hd IP_601 preFilter enable voice txEq hd IP_430 postFilter enable voice txEq hd IP_500 postFilter enable voice txEq hd IP_600 postFilter enable voice txEq hd IP_601 postFilter enable voice txEq hf IP_430 preFilter enable voice txEq hf IP_500 preFilter enable voice txEq hf IP_600 preFilter enable voice txEq hf IP_601 preFilter enable OIS co coco oc o o o oco c voice txEq hf IP 4000 preFilter enable Copyright 2006 Polycom Inc 117 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute voice txEq hf IP_430 postFilter enable Default voice txEq hf IP_500 postFilter enable voice txEq hf IP_600 postFilter enable voice txEq hf IP_601 postFilter enable voice txEq hf IP_4000 postFilter enable 4 6 1 8 10 Voice Activity Detection lt VAD gt These settings control the performance of the voice activity detection silence suppres sion feature Permitted Attribute Values Default Interpretation voice vadEnable 0 1 0 If set to 1 enable VAD voice vadThresh integer from 15 The threshold for determining what is active 0 to 30 voice and what is background noise in dB This does not apply to G 729AB codec operati
10. 39 40 Administrator s Guide SoundPoint IP SoundStation IP Features Element Permitted Values Interpretation ct UTF 8 encoded string contain contact ing digits thp Wer eben IE Cannot be Null or duplicated is used by the phone URL or a string that constitutes a valid SIP URL to address a remote party in the same way that a string of digits or a SIP URL are dialed manually by the user This element is also used to associate incoming callers with a particular directory entry sd Null 1 to 9999 speed dial index Associates a particular entry with a speed dial bin for one touch dialing or dialing from the speed dial menu rt Null 1 to 21 ring type When incoming calls can be associated with a directory entry by matching the address fields this field is used to specify ring type to be used dc UTF 8 encoded string contain divert contact ing digits eg User pari ola DIE The forward to address for the autodivert feature URL or a string that constitutes a valid SIPURL ad 0 1 auto divert If 1 automatically diverts callers that match the directory entry to the address specified in divert contact ar 0 1 auto reject If 1 automatically rejects callers that match the directory entry bw 0 1 buddywatching If 1 add this contact to the list of watched phones bb 0 1 buddyblock If 1 block this contact from watching this phone a In some cases this will be less than 40 charact
11. 4 6 2 5 Messaging lt msg gt Optimization Message waiting indication is supported on a per registration basis Permitted Attribute Values Default Interpretation msg bypassInstantMessage 0 1 0 If set to 1 the display offering a choice of Message Center and Instant Mes sages will be bypassed when pressing the Messages key The phone will act as if Message Center was chosen Refer to 3 6 1 Voice Mail Integration on page 64 Instant Messages will still be accessible from the Main Menu 4 6 2 5 1 Message Waiting Indicator lt mwi gt In the following table x is the registration number IP 300 301 and 430 x 1 2 IP 500 and 501 x 1 3 IP 600 x 1 6 IP 601 x 1 12 IP 4000 x 1 taining digits the user part of a SIP URL or a string that constitutes a valid SIP URL 6416 or 6416 poly com com Attribute Permitted Values Default Interpretation msg mwi x sub ASCII encoded string con Null If non Null the phone will scribe taining digits the user part send a SUBSCRIBE of a SIP URL or a string request to this contact after that constitutes a valid SIP boot up URL 6416 or 6416 poly com com msg mwi x call contact or disabled If set to contact a call BackMode registration or will be placed to the contact disabled specified in the callback attribute when the user invokes message retrieval If set to registration a call will be placed using this registr
12. Microsoft Office Live Communications Server 2005 serves as the call server and the phones have a single registration In the second method the phone has a primary regis tration to call server that is not Live Communications Server LCS and a second ary registration to LCS for presence purposes Single Registration with Microsoft Office Live Communications Server 2005 as the Call Server Modify the sip cfg configuration file as follows 1 NWP wWhd 8 9 Open sip cfg in an XML editor Locate the feature parameter For the feature 1 name presence attribute set feature 1 enabled to 1 For the feature 2 name messaging attribute set feature 2 enabled to 1 Locate the voIpProt parameter Set the voIpProt server x transport attribute to TCPpreferred or TLS Your selection depends on the LCS configuration Set the volpProt server x address to the LCS address For example volpProt server 1 address Ics2005 local Set the voIpProt SIP les attribute to 1 Optional If SIP forking is desired set voIpProt SIP ms forking attribute to 1 Refer to 4 6 1 1 4 SIP lt SIP gt on page 88 10 Save the modified SIP Configuration file Note The TLS protocol is not supported on SoundPoint IP 300 and 500 phones Modify the phonel cfg configuration file as follows l 2 3 Open phonel cfg in an XML editor Locate the registration parameter Set the reg 1 address to the LCS address For examp
13. SIP Specific Event Notification framework RFC 3265 The events used are dialog for bridged line appearance subscribe and notify Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Appendix 1 6 Appendix 1 6 1 Trusted Certificate Authority List The following certificate authorities are trusted by the phone by default ABAecom sub Am Bankers Assn Root CA ANX Network CA by DST American Express CA American Express Global CA BelSign Object Publishing CA BelSign Secure Server CA Deutsche Telekom AG Root CA Digital Signature Trust Co Global CA 1 Digital Signature Trust Co Global CA 2 Digital Signature Trust Co Global CA 3 Digital Signature Trust Co Global CA 4 Entrust Worldwide by DST Entrust net Premium 2048 Secure Server CA Entrust net Secure Personal CA Entrust net Secure Server CA Equifax Premium CA Equifax Secure CA GTE CyberTrust Global Root GTE CyberTrust Japan Root CA GTE CyberTrust Japan Secure Server CA GTE CyberTrust Root 2 GTE CyberTrust Root 3 GTE CyberTrust Root 4 GTE CyberTrust Root 5 Copyright 2006 Polycom Inc 173 Administrator s Guide SoundPoint IP SoundStation IP Appendix 1 GTE CyberTrust Root CA GlobalSign Partners CA GlobalSign Primary Class 1 CA GlobalSign Primary Class 2 CA GlobalSign Primary Class 3 CA GlobalSign Root CA National Retail Federation by DST TC TrustCenter Germany Class 1 CA TC TrustCenter
14. digest authentication both Configuration File Specify the type of validation to perform on a request by Central sip cfg request basis appropriate to specific event types in some boot cases server e For more information refer to 4 6 1 1 4 3 Request Vali dation requestValidation on page 92 74 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Web Server if None enabled Local Local Phone User None Interface 3 8 4 Configuration File Encryption Confidential information stored in configuration files must be protected from attack or unintentional discovery This information could include registration passwords and contact information A separate SDK is provided to facilitate key generation and con figuration file encryption and decryption on a UNIX or Linux server The phone can recognize encrypted files which it downloads from the boot server and it can encrypt files before uploading them to the boot server To do this a key must be stored on the phone Configuration files excluding the master configuration file con tact directories and configuration override files can all be encrypted The phone will still recognize unencrypted files and a combination of encrypted and unencrypted files can be used on one phone If the phone doesn t have a key it must be downloaded to the phone in plain text a potential security hole
15. 0 1 1 If set to 1 calls will be allowed when the phone is not successfully registered other wise calls will not be permitted without a valid registration call offeringTimeOut positive 60 Time in seconds to allow an incoming call integer to ring before dropping the call 0 infi nite call ringBackTimeOut positive 60 Time in seconds to allow an outgoing call integer to remain in the ringback state before dropping the call 0 infinite Copyright 2006 Polycom Inc 125 Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation call lastCallReturnString string of 60 The string sent to the server when the user maximum selects the last call return action length 32 call callsPerLineKey 1to24OR 24OR For the SoundPoint IP 600 and 601 the 1to8 8 permitted range is to 24 and the default is 24 For all other phones the permitted range is to 8 and the default is 8 This is the number of calls that may be active or on hold per line key on the phone Note that this may be overridden by the per registration attribute of reg x callsPer LineKey Refer to 4 6 2 1 Registration lt reg gt on page 149 call stickyAutoLineSeize Oor 1 0 Set to 1 to make the phone use sticky line seize behavior This will help with features that need a second call object to work with The phone will attempt to ini tiate a new outgoing call on the sa
16. 4 6 1 1 4 5 Conference Setup conference Attribute volpProt SIP confer ence address Permitted Val ves ASCII string up to 128 char acters long Default Null Interpretation If Null conferences are set up on the phone locally If set to some value conferences are set up by the server using the conferencing agent specified by this address The acceptable values depend on the confer encing server implementation policy Copyright 2006 Polycom Inc 93 94 Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 2 Dial Plan lt dialplan gt Optimization Permitted Attribute Values Default Interpretation dialplan impossibleMatch 0 1 or 2 0 If set to 0 the digits entered up to Handling and including the point where an impossible match occurred are sent to the server immediately If set to 1 give reorder tone If set to 2 allow user to accumulate digits and dispatch call manually with the Send soft key dialplan removeEndOfDial 0 1 1 If set to 1 strip trailing digit from digits sent out 4 6 1 2 1 Digit Map lt digitmap gt Attribute Permitted Values Default Interpretation dialplan digitmap string compatible with 2 9 11 OTI When this attribute is the digit map feature 011xxx TI present number only of MGCP describedin 0 1 2 dialing during the setup 2 1 5 of RFC 3435 9 xxxxxxxxxl phase of new calls will String
17. 73 Administrator s Guide SoundPoint IP SoundStation IP Features Web Server if enabled None Local Phone User Interface Local The user and administrator passwords can be changed under the Settings menu or through configuration parameters see 2 2 2 1 1 3 Setting Flash Parameters from Configuration Files on page 16 Passwords can consist of ASCII charac ters 32 127 0x20 0x7F only Changes are saved to local flash but are not backed up to Ethernet address gt phone cfg on the boot server for secu rity reasons 3 8 2 Custom Certificates When trying to establish a connection to a boot server for application provisioning the phone trusts certificates issued by widely recognized certificate authorities Refer to 6 1 Trusted Certificate Authority List on page 173 In addition custom certificates can be added to the phone This is done by using the SSL Security menu on the phone to provide the URL of the custom certificate then select an option to use this custom cer tificate Central Configuration file None boot server Web Server None if enabled Local Local Phone User The custom certificate can be specified and the type of cer Interface tificate to trust can be set under the Settings menu 3 8 3 Incoming Signaling Validation Three optional levels of security are provided for validating incoming network signal ing source IP address validation
18. FF00 U FFFF Note The multilingual feature relies on dictionary files resident on the boot server The dictionary files are downloaded from the boot server whenever the language is changed or at boot time when a language other than the internal US English language has been configured If the dictionary files are inaccessi ble the language will revert to the internal language Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Note Currently the multilingual feature is only available in the application At this time the bootROM application is English only Configuration file Specify the boot up language and the selection of language sip cfg choices to be made available to the user For more information refer to e 4 6 1 3 1 Multilingual lt multilingual gt on page 96 and e 4 6 1 3 1 1 Adding New Languages on page 97 Web Server None if enabled l Local Phone User The user can select the preferred language under the Set Loca Interface tings menu Changes are saved to local flash and backed up to lt Ethernet address gt phone cfg on the boot server Changes will permanently override global settings unless deleted through the Reset Local Config menu selection 3 5 2 Downloadable Fonts New fonts can be loaded onto the phone For more information refer to 4 6 1 15 Fonts lt font gt on page 129 3 5 3 Synthesi
19. IP 430 500 501 600 and 601 phones are full duplex speakerphones The SoundPoint IP 300 and 301 phones are a listen only speakerphone The SoundPoint phones provide dedicated keys for conve nient selection of either the speakerphone or headset The SoundStation IP 4000 phones are full duplex speakerphones Central Configuration file Enable or disable persistent headset mode boot sip cfg For more information refer to 4 6 1 4 User Prefer server ences user preferences on page 98 Web Server Enable or disable persistent headset mode Renaud Navigate to http lt phoneIPAddress gt coreConf htm us Local Local Phone User Enable or disable persistent headset mode through the Interface Settings menu Changes are saved to local flash and backed up to Ethernet address gt phone cfg on the boot server Changes will permanently override global settings unless deleted through the Reset Local Config menu Copyright 2006 Polycom Inc 37 Administrator s Guide SoundPoint IP SoundStation IP Features 3 1 17 Local Contact Directory The phone maintains a local contact directory The directory can be downloaded from the boot server and edited locally Contact information from previous calls may be easily added to the directory for convenient future access The directory is the central database for several other features including speed dial distinctive incoming call treatment presence and instant
20. Null OR An exact match for one of the folder names under the SoundPointIPLo calization folder on the boot server Interpretation If Null the default internal language US English will be used otherwise the language to be used may be speci fied in the format language region Icl ml lang menu x String in the format language_region Multiple Icl ml lang menu x attributes are supported as many languages as are desired However the lcl ml lang menu x attributes must be sequential Icl ml lang menu 1 lcl ml lang menu 2 lcl ml lang menu 3 lcl ml lang menu N with no gaps and the strings must exactly match a folder name under the SoundPointIPLocaliza tion folder on the boot server for the phone to be able to locate the dictio nary file Icl ml lang clock x 24HourClock 0 1 If attribute present overrides Icl datetime time 24HourClock If 1 display time in 24 hour clock mode rather than am pm Icl ml lang clock x format string which includes D d and M and two optional commas If attribute present overrides Icl datetime date format D day of week d day M month Up to two commas may be included For example D dM Thursday 3 July or Md D July 3 Thursday The field may contain 0 1 or 2 com mas which can occur only between characters and only one at a time For example D dM is illegal Copyright 2006 Polycom Inc
21. This is the output filter from the internal mem ory based log system log render type 0 2 2 Refer to above table for times tamp type log render realtime 0 1 1 Set to 1 Note Polycom recommends that you do not change this value 138 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute log render stdout Permitted Values 0 1 Default 1 Interpretation Set to 1 Note Polycom recommends that you do not change this value log render file 0 1 Set to 1 Note Polycom recommends that you do not change this value log render file size positive integer to 179 5 Maximum local application log file size in Kbytes When this size is exceeded the file is uploaded to the boot server and the local copy is erased log render file upload period positive integer 172800 Time in seconds between log file uploads to the boot server Note The log file will not be uploaded if no new events have been logged since the last upload log render file upload append 0 1 If set to 1 use append mode when uploading log files to server Note HTTP and TFTP don t support append mode unless the server is set up for this log render file upload append sizeLimit positive integer 512 Maximum log file size on boot server in Kbytes log render file upload a
22. feature must be enabled for this feature to be available e calllist missed is the missed calls list feature the calllist feature must be enabled for this feature to be available e url dialing controls whether URL name dial ing is available from a private line it is never available from a shared line e call park is the call park and park retrieve features e egroup call pickup is the group call pickup feature e directed call pickup is the directed call pickup feature e ast call return is the last call return feature e acd login logout is the ACD login logout fea ture e acd agent available is the ACD agent avail able unavailable feature feature x enabled 0 or 1 default except for x 9 If set to O the feature will be disabled If set to 1 the feature will be enabled and usable by the local user Note The url dialing feature must be disabled by setting feature 9 enabled to 0 in order to prevent unknown callers from being identified on the display by an IP address 144 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 1 25 Resource lt resource gt These settings control the maximum size or an external resource retrieved at run time 4 6 1 25 1 finder lt finder gt Permitted Attribute Values Default Interpretation res finder sizeLimit positive 300 If
23. files lt profiles gt on page 109 Web Server Set the jitter buffer tuning parameters including minimum Gf enabled and maximum size and shrink aggression Navigate to http lt phoneIPAddress gt coreConf htm au Changes are saved to local flash and backed up to lt Ethernet Local address gt phone cfg on the boot server Changes will perma nently override global settings unless deleted through the Reset Local Config menu selection Local Phone User None Interface 3 3 3 Voice Activity Detection The purpose of voice activity detection VAD is to conserve network bandwidth by detecting periods of relative silence in the transmit data path and replacing that silence efficiently with special packets that indicate silence is occurring For those compression algorithms without an inherent VAD function such as G 711 the phone is compatible with the comprehensive codec independent comfort noise transmission algorithm specified in RFC 3389 This algorithm is derived from G 711 Appendix II which defines a comfort noise CN payload format or bit stream for G 711 use in packet based multimedia communication systems The phone generates CN packets also known as Silence Insertion Descriptor SID frames and also decodes CN pack ets efficiently regenerating a facsimile of the background noise at the remote end Central Configuration file Enable or disable VAD and set the detection threshold boot sip cfg e For mo
24. gt The user s selection of the receive volume during a call can be remembered between calls This can be configured per termination handset headset and hands free chas sis In some countries regulations exist which dictate that receive volume should be reset to nominal at the start of each call on handset and headset Permitted Attribute Values Default Interpretation voice volume persist handset 0 1 0 If set to 1 the receive volume will be remembered between calls voice volume persist headset 0 1 0 If set to 0 the receive volume will be voice volume persist handsfree 0 1 1 reset to nominal at the start of each call Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 1 8 3 Gains lt gains gt The default gain settings have been carefully adjusted to comply with the TIA 810 A digital telephony standard Note Polycom recommends that you do not change these values Attribute Default voice gain rx analog handset 0 voice gain rx analog headset 0 voice gain rx analog chassis 0 voice gain rx analog chassis IP_300 6 voice gain rx analog chassis IP_430 0 voice gain rx analog chassis IP_4000 3 voice gain rx analog chassis IP_601 6 voice gain rx analog ringer 0 voice gain rx analog ringer IP_300 6 voice gain rx analog ringer IP_430 0 voice gain
25. reg x address 1002 polycom com reg x label UTF 8 encoded Null Text label to appear on the display string adjacent to the associated line key If omitted the label will be derived from the user part of reg x address Copyright 2006 Polycom Inc 149 Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation reg x les 0 1 0 If set to 1 the Microsoft Office Live Communications Server 2005 is sup ported for registration x reg x type private OR private If set to private use standard call sig shared naling If set to shared augment call signaling with call state subscriptions and notifi cations and use access control for out going calls reg x thirdPartyName string in the Null This field must match the reg x address same format as value of the other registration which reg x address makes up the bridged line reg x auth userld string Null User ID to be used for authentication challenges for this registration If non Null will override the Reg User x parameter entered into the Authentica tion submenu off of the Settings menu on the phone reg x auth password string Null Password to be used for authentication challenges for this registration If non Null will override the Reg Password x parameter entered into the Authenti cation submenu off of the Settings menu on the phone 150 Copyrig
26. the phone will attempt to download this file at boot time from the boot server If set to a URL the phone will attempt to download this file at boot time from the Internet Note A TFTP URL is expected to be in the format tftp lt host gt pathname lt filename gt for example tftp somehost example com sounds example wav The following table defines the default usage of the sampled audio files with the phone Sampled Audio File Default use within phone pattern reference 1 Welcome Sound Effect se pat misc 7 2 Ringer 13 se pat ringer 13 3 Ringer 14 se pat ringer 14 4 Ringer 15 se pat ringer 15 5 Ringer 16 se pat ringer 16 6 Ringer 17 se pat ringer 17 7 Ringer 18 se pat ringer 18 8 Ringer 19 se pat ringer 19 9 Ringer 20 se pat ringer 20 10 Ringer 21 se pat ringer 21 11 Ringer 22 se pat ringer 22 12 24 Not used Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 1 7 Sound Effects sound effects The phone uses both synthesized based on the chord sets described earlier and sam pled audio sound effects Sound effects are defined by patterns rudimentary sequences of chord sets silence periods and wave files Permitted Attribute Values Default Interpretation se stutterOn VoiceMail 0 1 1 If set to 1 stuttered dial tone is used in place of normal dial tone to indicate t
27. 1 If set to 0 IP request address If set to 1 request string Type to request from the DHCP server if volp Prot server dhcp available 1 There is no default value for this parameter it must be filled in with a valid value Copyright 2006 Polycom Inc 85 86 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute volpProt server x address Permitted Values dotted decimal IP address or host name Default Null volpProt server x port 0 Null 1 to 65535 Null Interpretation IP address or host name and port of a SIP server that accepts registrations Multiple servers can be listed starting with x 1 2 for fault tolerance If port is 0 or Null If volpProt server x address is a hostname and volp Prot server x transport is set to DNSnaptr do NAPTR then SRV lookups If voIpProt server x transport is set to TCPpreferred or UDPonly then use 5060 and don t advertise the port number in signalling If volpProt server x address is an IP address there is no DNS lookup and 5060 is used for the port but it is not advertised in signaling If port is 1 to 65535 This value is used and it is advertised in signaling Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute volpProt server x transport Permitted Values DNSnaptr or TCPprefer
28. 1 Attribute Permitted Values Default Interpretation dialplan routing emer Comma separated list Null This determines the gency x value of entries or single URLs that should be Example entry representing a 15 17 18 watched for SIP URL or a combi DAE NUM nation of SIP URLs 911 sos When one of these i defined URLs is detected as having been dialed by the user the call will automatically be directed to the defined emergency server dialplan routing emer positive integer Null Index representing the gency x server y server defined in 4 6 1 2 2 1 Server lt server gt on page 95 that will be used for emergency routing 4 6 1 3 Localization lt localization gt The phone has a multilingual user interface It supports both North American and international time and date formats The call progress tones can also be customized For more information refer to 4 6 1 5 2 Chord Sets chord sets on page 100 and 4 6 1 7 1 1 Call Progress Patterns on page 105 Copyright 2006 Polycom Inc 95 96 Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 3 1 Multilingual lt multilingual gt Optimization The multilingual feature is based on string dictionary files downloaded from the boot server These files are encoded in standalone XML format Several western European and Asian languages are included with the distribution Attribute Icl ml lang Permitted Values
29. 1 To safeguard your files for reliability and backups you should encrypt them For more information refer to 2 2 3 Management of File Encryption and Decryption on page 23 For the latest information on system requirements fixed problems and workarounds refer to the Release Notes at www polycom com support voip Basic Network Setup The phones boot up in two phases Phase 1 bootROM a generic program designed to load the application Phase 2 application the Session Initiation Protocol SIP phone application Networking starts in Phase 1 The bootROM application uses the network to query the boot server for upgrades which is an optional process that will happen automatically when properly deployed The boot server can be on the local LAN or anywhere on the Internet The bootROM then loads the configured application For more information refer to 2 2 1 1 DHCP or Manual TCP IP Setup on page 5 The bootROM on the phone performs the provisioning functions of downloading the bootROM the lt Ethernet address gt cfg file and the SIP application and uploading log files For more information refer to 2 2 1 2 Provisioning File Transfer on page 6 Basic network settings can be changed during Phase 1 using the bootROM s setup menu A similar menu system is present in the application for changing the same net work parameters For more information refer to 2 2 1 3 Local User Interface Setup Menus on page 8 2 2 1 1 DHCP or Manua
30. 3 4 Presence and Instant Messaging Features The phone contains both Presence and Instant Messaging features These features are compatible with Microsoft Windows Messenger 5 1 The phone s presence and instant messaging features are integrated with the contact directory features using its contact database 3 4 1 Presence The Presence feature allows the phone to monitor the status of other users devices and allows other users to monitor it The status of monitored users is displayed visually and is updated in real time in the Buddies display screen or for speed dial entries on the phone s idle display Users can block others from monitoring their phones and are notified when a change in monitored status occurs Phone status changes are broad cast automatically to monitoring phones when the user engages in calls or invokes do 3 AGC support will be available in a subsequent release 4 Notification when a change in monitored status occurs will be available in a subsequent release 60 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features not disturb The user can also manually specify a state to convey overriding and per haps masking the automatic behavior XML file lt Ethernet The lt bw gt 0 lt bw gt buddy watching and lt bb gt 0 lt bb gt address gt direc buddy blocking elements in the lt Ethernet address gt Central tory xml directory xml
31. Attribute Default voice ns hs enable 0 voice ns hs signalAttn 6 voice ns hs silenceAttn 9 voice ns hd enable 0 voice ns hd signalAttn 0 voice ns hd silenceAttn 0 voice ns hf enable 1 voice ns hf signalAttn 6 voice ns hf silenceAttn 9 voice ns hf IP_4000 enable 1 voice ns hf IP_4000 signalAttn 6 voice ns hf IP_4000 silenceAttn 9 4 6 1 8 7 Automatic Gain Control lt AGC gt These settings control the performance of the transmit automatic gain control feature Note Polycom recommends that you do not change these values Attribute Default voice agc hs enable 0 voice agc hd enable 0 voice agc hf enable 0 7 Automatic Gain Control will be implemented in a future release Copyright 2006 Polycom Inc 115 Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 1 8 8 Receive Equalization lt RXEQ gt These settings control the performance of the receive equalizaton feature Note Polycom recommends that you do not change these values Attribute Default voice rxEq hs IP_430 preFilter enable 1 voice rxEq hs IP_500 preFilter enable 1 voice rxEq hs IP_600 preFilter enable 1 voice rxEq hs IP_601 preFilter enable 1 voice rxEq hs IP 430 postFilter enable 0 voice rxEq hs IP 500 postFilter enable 0 voice rxEq hs IP 600 postFilter enable 0 voice rxEq hs IP 601 pos
32. Diversion lt divert gt The phone has a flexible call forward diversion feature for each registration In all cases a call will only be diverted if a non Null contact has been configured In the following tables x is the registration number IP 300 301 and 430 x 1 2 IP 500 and 501 x 1 3 IP 600 x 1 6 IP 601 x 1 12 IP 4000 x 1 Attribute Permitted Values Default Interpretation divert x contact ASCII encoded string Null The forward to contact containing digits the used for all automatic call user part of a SIP URL diversion features unless or a string that consti overridden by a specific tutes a valid SIP URL contact of a per call diver 6416 or 6416 poly sion feature refer to com com below divert x autoOnSpecificCaller 0 1 1 If set to 1 calls may be diverted using the Auto Divert feature of the direc tory This is a global flag divert x sharedDisabled 0 1 1 If set to 1 all diversion fea tures on that line will be disabled if the line is con figured as shared 154 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 4 6 2 3 1 Forward All lt fwd gt Optimization Permitted Attribute Values Default divert fwd x enabled 0 1 1 Interpretation If set to 1 the user will be able to enable uni versal call forwarding through the soft key menu 4 6 2 3 2 Busy lt busy gt Calls can be automatic
33. Germany Class 2 CA TC TrustCenter Germany Class 3 CA TC TrustCenter Germany Class 4 CA Thawte Personal Basic CA Thawte Personal Freemail CA Thawte Personal Premium CA Thawte Premium Server CA Thawte Server CA Thawte Universal CA Root UPS Document Exchange by DST ValiCert Class 1 VA ValiCert Class 2 VA ValiCert Class 3 VA VeriSign Class 4 Primary CA Verisign Class 1 Public Primary Certification Authority Verisign Class 1 Public Primary Certification Authority G2 Verisign Class 1 Public Primary Certification Authority G3 Verisign Class 2 Public Primary Certification Authority Verisign Class 2 Public Primary Certification Authority G2 Verisign Class 2 Public Primary Certification Authority G3 Verisign Class 3 Public Primary Certification Authority Verisign Class 3 Public Primary Certification Authority G2 Verisign Class 3 Public Primary Certification Authority G3 174 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 6 2 6 2 1 Appendix 1 Verisign Class 4 Public Primary Certification Authority G2 Verisign Class 4 Public Primary Certification Authority G3 Verisign RSA Commercial CA Verisign RSA Secure Server CA Miscellaneous Administrative Tasks Adding a Background Logo This section provides instructions on how to add a background logo to all Sound Point IP phones in your organization You must be running at least BootROM 2 x x and SIP 1 x x On
34. If the bitmap is to be downloaded from the boot server its name must 1 Be different from any name already in use in sip cfg 2 Match the name of the corresponding lt file Name gt bmp to be retrieved from the boot server 4 6 1 18 Indicators lt indicators gt Indicators graphic icons animations and LED patterns used by the phone are defined in this section Permitted Attribute Values Default Interpretation ind idleDisplay enabled 0 1 0 If set to 1 the idle display may support pre sentation of a custom animation if config ured properly in the animation section of sip cfg 4 6 1 18 1 Animations lt Animations gt lt IP_300 gt lt IP_400 gt lt IP_500 gt lt IP_600 gt and lt IP_4000 gt This section defines bitmap animations composed of bitmap duration couples In the following table x IP_300 IP 400 IP 500 IP 600 or IP 4000 y is the animation number z is the step in the animation Note that IP 300 parameters affect SoundPoint IP 300 and 301 phones IP 400 parameters affect SoundPoint IP 430 phones IP 500 parameters affect SoundPoint IP 500 and 501 phones and IP 600 parameters affect SoundPoint IP 600 and 601 phones Attribute Permitted Values Interpretation ind anim x y frame z bitmap A bitmap name Bitmap to use eet Ue Note that it must be defined already refer to 4 6 1 17 1 Platform lt IP_300 gt lt IP_400 gt lt IP_500 gt
35. Local Local Phone User None Interface 3 1 15 Do Not Disturb A do not disturb feature is available to temporarily stop all incoming call alerting Calls can optionally be treated as though the phone is busy while Do Not Disturb DND is enabled Incoming calls received while DND is enabled are logged as missed For more information on forwarding calls while DND is enabled refer to 3 2 5 Call Diversion Call Forward on page 54 Configuration file Specify whether or not DND results in incoming calls sip cfg being given busy treatment For more information refer to 4 6 1 12 Call Han Central dling Configuration lt call gt on page 125 boot server Configuration file Specify whether DND is treated as a per registration fea phonel cfg ture or a global feature on the phone For more information refer to 4 6 2 2 1 Do Not Dis turb lt donotdisturb gt on page 153 36 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Web Server if enabled None Local Local Phone User Interface Enable or disable DND using the Do Not Disturb key on the SoundPoint IP 300 301 500 501 and 600 or the Features menu on the SoundStation IP 4000 3 1 16 Handset Headset and Speakerphone SoundPoint IP phones come standard with a handset and a dedicated connector is provided for a headset not supplied The SoundPoint
36. Office Live Communications Server 2005 feature refer to 3 6 6 Microsoft Office Live Communications Server 2005 Integration on page 69 Important Use this feature with TCPpreferred transport refer to 4 6 1 1 2 Server lt server gt on page 85 and 4 6 1 1 4 1 Outbound Proxy lt outboundProxy gt on page 90 Configuration file None sip cfg Central boot Configuration file Specify the list SIP URI and index of the registration server phonel cfg which will be used to send a SUBSCRIBE to the list SIP URI specified in attendant uri For more information refer to 4 6 2 7 Attendant attendant on page 161 Web Server None if enabled Local Local Phone User None Interface 3 1 25 Customizable Fonts and Indicators The phone s user interface can be customized by changing the fonts and graphic icons used on the display and the LED indicator patterns Pre existing fonts embedded in the software can be overwritten or new fonts can be downloaded The bitmaps and bitmap Copyright 2006 Polycom Inc 47 48 Administrator s Guide SoundPoint IP SoundStation IP Features animations used for graphic icons on the display can be changed and repositioned LED flashing sequences and colors can be changed Central boot server Local Configuration File Specify fonts to overwrite existing ones or specify new fonts sip cfg e For more information refer to 4 6 1 15 Fo
37. PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABIL ITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAM AGE The licence and distribution terms for any publicly available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence zlib C 1995 2002 Jean loup Gailly and Mark Adler This software is provided as is without any express or implied warranty In no event will the authors be held liable for any damages arising from the use of this software Permission is granted to anyone to use this software for any purpose including com mercial applications and to alter it and redistribute it freely subject to the following restrictions 1 The origin of this software must not be misrepresented you must not claim that you wrote the original software If you use this software in a product an acknowledgment in the product documentation would be appreciated but is not required 2 Altered source versions must be plain
38. can be configured to be through a single key press for example the Messages key on the SoundPoint IP 300 301 430 500 501 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features 600 and 601 A message waiting signal from a voice mail server will trigger the mes sage waiting indicator to flash Central boot server Local Configuration file sip cfg For one touch voice mail access enable the one touch voice mail user preference e For more information refer to 4 6 1 4 User Preferences user preferences on page 98 Configuration file phonel cfg Web Server if enabled For one touch voice mail access choose to bypass instant messages to remove the step of selecting between instant messages and voice mail after pressing the Messages key on the SoundPoint IP 500 501 600 and 601 instant mes sages are still accessible from the Main Menu On a per registration basis specify a subscribe contact for solicited NOTIFY applications a callback mode self call back or another contact and the contact to call when the user accesses voice mail e For more information refer to 4 6 2 5 Messaging msg on page 159 For one touch voice mail access enable the one touch voice mail user preference and choose to bypass instant messages to remove the step of selecting between instant messages and voice mail after pressing the Mess
39. can be useful for punching through firewalls When this is enabled all RTP traffic will be sent to the specified port and will be expected to arrive on that port as well Incoming packets are sorted by the source IP address and port allowing multiple RTP streams to be multiplexed The RTP port range used by the phone can be specified Since conferencing and multi ple RTP streams are supported several ports can be used concurrently Consistent with RFC 1889 the next higher odd port is used to send and receive RTCP Configuration file Specify whether to filter incoming RTP packets by IP sip cfg address whether to require symmetric port usage whether Central to jam the destination port and specify the local RTP port boot range start server For more information refer to 4 6 1 10 3 1 RTP lt RTP gt on page 124 Web Server Specify whether to filter incoming RTP packets by IP Gf enabled address whether to require symmetric port usage whether to jam the destination port and specify the local RTP port range start Navigate to http lt phoneIPAddress gt netConf htm rt Local Changes are saved to local flash and backed up to Ethernet address gt phone cfg on the boot server They will perma nently override global settings unless deleted through the Reset Local Config menu selection Local Phone User None Interface 4 2 2 Working with Network Address Translation The phone can work with certai
40. files are Ethernet address gt boot log Ethernet address app log The boot log file is uploaded to the boot server after every reboot 5 HTTP and TFTP don t support append mode unless server settings are changed for this Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization The application log file is uploaded periodically or when the local copy reaches a pre determined size As an additional diagnostic tool both log files can be uploaded on demand to the boot server by pressing and holding the following keys until a confirmation tone is heard or for about three seconds SoundPoint IP 300 and 301 Linel Line2 Arrow Up Arrow Down SoundPoint IP 430 500 The four arrow keys 502 600 and 601 SoundStation IP 4000 Menu Exit Off hook Hands free Redial Log files uploaded in this manner are named e Ethernet address gt now boot log Ethernet address gt now app log Configuration file Specify a multitude of event logging settings sip clg e For more information refer to 4 6 1 19 Event Logging Central lt logging gt on page 137 boot server Configuration file Specify different directory to use for log files if desired lt Ethernet For more information refer to 2 2 2 1 1 1 Master Con Gants figuration Files on page 13 Web Server Specify a multitude of event logging settings Local Cenap Navigate
41. idleDisplay enabled in 4 6 1 18 Indicators lt indicators gt on page 134 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute Permitted Values Default Interpretation mb idleDis 0 or an integer gt 5 0 The period in seconds between refreshes play refresh of the idle display MicroBrowser s con tent If set to 0 the idle display Micro Browser is not refreshed The minimum refresh period is 5 seconds values from 1 to 4 are ignored and 5 is used Note If an HTTP Refresh header is detected it will be respected even if this parameter is set to 0 The use of this parameter in combination with the Refresh HTTP header may cause the idle display to refresh at unexpected times 4 6 1 26 2 Main Browser lt main gt This setting controls the home page used by the MicroBrowser when that function is selected Attribute Permitted Values Default Interpretation mb main home Any fully formed Null URL used for MicroBrowser home page valid HTTP URL If blank the browser will notify the user Length up to 255 that a blank home page was used characters Example http www example com xhtml frontpage cgi page home 4 6 1 26 3 Browser Limits limits These settings limit the size of object which the MicroBrowser will display by limiting the amount of memory available for the MicroBrowser Attrib
42. is limited to 2 9 xxxxxxxxxl be compared against the 512 bytes and 20 seg 2 9 xxxT patterns therein and if a ments a comma is match is found the call also allowed when will be initiated automat reached in the digit ically eliminating the map a comma will need to press Send turn dial tone back on dialplan digitmap timeOut positive integer 3 Timeout in seconds for T feature of digitmap Copyright 2006 Polycom Inc 4 6 1 2 2 Routing lt routing gt This configuration section allows the user to create a specific routing path for outgoing SIP calls independent of other default configuration Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 1 2 2 1 Server lt server gt Attribute Permitted Values Default Interpretation dialplan rout dotted decimal IP Null IP address or host name and ing server x address address or host name port of a SIP server that will be used for routing calls Multiple servers can be listed starting with x 1 2 for fault toler ance dialplan rout 1 to 65535 5060 ing server x port 4 6 1 2 2 2 Emergency lt emergency gt In the following attributes x is the index of the emergency entry description and y is the index of the server associated with emergency entry x For each emergency entry index x one or more server entries indexes x y can be configured x and y must both use sequential numbering starting at
43. is used to send and receive RTCP reports Copyright 2006 Polycom Inc 83 84 Administrator s Guide SoundPoint IP SoundStation IP Optimization e e e 4 6 Configuration Files This section is a reference for all parameters that are configurable when using the cen tralized provisioning installation model It is divided into two sections Application Configuration sip cfg Per phone Configuration phonel cfg Note ee In the following tables Null should be interpreted as the empty string that is attributeName when the file is viewed in a text editor To enter special characters in a configuration file enter the appropriate sequence using a text editor Refer to the following table Special Character Required Character Sequence in Text Editor amp amp amp d amp quot i amp apos lt amp lt gt amp gt 4 6 1 SIP Configuration sip cfg The configuration file sip cfg contains SIP protocol and core configuration settings that would typically apply to an entire installation and must be set before the phones will be operational unless changed through the local web server interface or local menu settings on the phone Settings include the local port used for SIP signaling the address and ports of a cluster of SIP servers and other parameters The following sec tions describe each of these parameters For more information refer to 2 2 2 1 1 Configurat
44. lt IP_600 gt and lt IP_4000 gt on page 133 134 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute Permitted Values Interpretation ind anim x y frame z duration positive integer Duration in milliseconds for this step O infinite 4 6 1 18 2 Patterns Patterns This section defines patterns for the LED indicators In the following table x is the pattern number y is the step in the pattern Permitted Attribute Values Interpretation ind pattern x step y state On or Off Turn LED on or off for this step ind pattern x step y duration positive integer Duration in milliseconds for this step O infinite ind pattern x step y colour Red or Green For bi color LEDs specify color default is Red if not specified 4 6 1 18 3 Classes lt Classes gt This section defines the available classes for the LED and graphical icon indicator types In the following table x is the class number y is the identifier of the state num ber for that class Permitted Attribute Values Interpretation ind class x state y index positive integer For LED type indicators index refers to the pattern index such as index x in the Patterns tag above For GraphicIcon type indicators index refers to the animation index such as index y in the Anima tions tag above 4 6 1 18 4 Assignments lt Assign
45. many features and corresponding administration points of SoundPoint IP and SoundStation IP References are made frequently to 4 6 Config uration Files on page 71 3 1 Basic Features 3 1 1 Call Log The phone maintains a call log The log contains call information such as remote party identification time and date and call duration allows for convenient redialing of previous outgoing calls and for returning incoming calls can be used to save contact information from call log entries to the contact directory The call log is stored in volatile memory and is maintained automatically by the phone in three separate lists Missed Calls Received Calls and Placed Calls The call lists can be cleared manually by the user and will be erased on reboot Central Configuration File Enable or disable all call lists or individual call lists boot sip cfg e For more information refer to 4 6 1 24 Feature feature server on page 144 Web Server None if enabled Local Local Telephone None User Interface 3 1 2 Call Timer A call timer is provided on the display A separate call timer is maintained for each distinct call in progress The call duration appears in hours minutes and seconds Copyright 2006 Polycom Inc 27 28 Administrator s Guide SoundPoint IP SoundStation IP Features 3 1 3 3 1 4 3 1 5 Call Waiting When an incoming call arrives while the user is ac
46. messaging Configuration file Set whether the directory uses volatile storage on the sip cfg phone required on the IP 500 platform for directories greater than 25 entries e For more information refer to 4 6 1 13 Directory lt directory gt on page 128 XML file A sample file named 000000000000 directory xml 000000000000 direc Note the extra in the filename is included with the tory xml application file distribution This file can be used as a template for the per phone Ethernet address gt direc tory xml directories edit contents then rename to Central Ethernet address gt directory xml It also can be used boot to seed new phones with an initial directory edit con server tents then remove from file name Telephones without a local directory such as new units from the fac tory will download the 00000000000 directory xml directory and base their initial directory on it These files should be edited with an XML editor These files can be downloaded once per reflash e For information on file format refer to 3 1 17 1 Local Contact Directory File Format on page 39 XML file Ethernet This file can be created manually using an XML editor address directory zm For information on file format refer to 3 1 17 1 Local Contact Directory File Format on page 39 Web Server None if enabled Local Phone User The user can edit the directory contents at will Changes Loca
47. n a ArrowUp ArrowRight ArrowRight VolUp 5 Hold Hold ArrowDown Select Handsfree 6 n a n a Delete Delete ArrowUp 7 Redial Redial Menu Menu Dialpad4 8 VolUp VolUp Messages Messages Dialpad5 9 VolDown VolDown DoNotDisturb DoNotDisturb Dialpad6 10 DialpadStar DialpadStar Hold MicMute VolDown 11 DialpadO DialpadO VolUp VolUp n a 12 DialpadPound DialpadPound VolDown VolDown Select 13 Dialpad9 Dialpad9 DialpadPound DialpadPound Dialpad7 14 Dialpad8 Dialpad8 DialpadO DialpadO Dialpad8 15 Dialpad7 Dialpad7 DialpadStar DialpadStar Dialpad9 16 Dialpad4 Dialpad4 Dialpad9 Dialpad9 MicMute 17 Dialpad5 Dialpad5 Dialpad8 Dialpad8 n a 18 Dialpad6 Dialpad6 Dialpad7 Dialpad7 ArrowDown 19 Dialpad3 Dialpad3 Dialpad4 Dialpad4 DialpadStar 20 Dialpad2 Dialpad2 Dialpad5 Dialpad5 DialpadO 32 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Key ID IP 300 amp 301 IP 430 Function IP 500 amp 501 IP 600 amp 601 IP 4000 Function Function Function Function 21 Dialpadl Dialpadl Dialpad6 Dialpad6 DialpadPound 22 n a ArrowRight Dialpad3 Dialpad3 Redial 23 Do Not Disturb Messages Dialpad2 Dialpad2 n a 24 n a n a Dialpadl Dialpadl n a 25 SoftKey3 SoftKey4 SoftKey4 SoftKey4 Menu 26 MicMute Headset SoftKey3 SoftKey3 Exit 27 SoftKey2 SoftKey2 SoftKey2 SoftKey2 SoftKeyl 28 SoftKey1 SoftKey1 SoftKey1 SoftKey1 SoftKey2 29 ArrowDown Ar
48. played out automatically this is the length of time in milliseconds the tones will be generated for this is also the minimum time the tone will be played for when dialing manually even if key press is shorter tone dtmf offTime positive 50 integer When a sequence of DTMF tones is played out automatically this is the length of time in milliseconds the phone will pause between digits this is also the minimum inter digit time when dialing manually tone dtmf chassis masking If set to 1 DTMF tones will be sub stituted with a non DTMF pacifier tone when dialing in hands free mode This prevents DTMF digits being broadcast to other surrounding telephony devices or being inadvert ently transmitted in band due to local acoustic echo Note tone dtmf chassis masking should only be enabled when tone dtmf viaRtp is disabled Copyright 2006 Polycom Inc 99 100 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute tone dtmf stim pac offHookOnly Permitted Values 0 1 Default Interpretation Not currently used tone dtmf viaRtp 0 1 If set to 1 encode DTMF in the active RTP stream otherwise DTMF may be encoded within the signaling protocol only when the protocol offers the option Note tone dtmf chassis masking should be enabled when tone dtmf viaRtp is disabled tone dtmf rfc2833Control 0 1 If set to 1 the ph
49. pressing the shared line will bring up a list of the calls on that line and the user can select which call the next action should be applied to call shared exposeAutoHolds a This feature is disabled on most call servers 0 1 0 If set to 1 on a shared line when setting up a conference a re INVITE will be sent to the server If set to 0 no re INVITE will be sent to the server 4 6 1 12 2 Hold Local Reminder lt hold gt lt localReminder gt Permitted Attribute Values Default Interpretation call hold localReminder enabled 0 1 0 If set to 1 periodically notify the local user that calls have been on hold for an extended period of time call hold localReminder period non negative 60 Time in seconds between subse integer quent reminders call hold localReminder startDelay non negative 90 Time in seconds to wait before integer the initial reminder Copyright 2006 Polycom Inc 127 Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 13 Directory lt directory gt Optimization The directory is stored in either flash memory or RAM on the phone The directory size is limited based on the amount of flash memory in the phone When the volatile storage option is enabled ensure that a properly configured boot server that allows uploads is available to store a back up copy of the directory or its contents will be lost when the phone reboots or loses
50. rfc2132 txt num ber 2132 b This value is configurable c Note that the configuration file value can be configured to override the DHCP value Refer to tcpIpApp sntp address overrideDHCP in section 4 6 1 10 2 Time Synchronization SNTP on page 121 d Note that the configuration file value can be configured to override the DHCP value Refer to tcpIpApp sntp gmtOffset overrideDHCP in section 4 6 1 10 2 Time Synchronization SNTP on page 121 e This value can be obtained from a connected Ethernet switch if the switch supports CDP 2 2 1 2 Provisioning File Transfer The SIP application performs the provisioning functions of downloading configura tion files uploading and downloading the configuration override file and user direc tory and downloading the dictionary and uploading log files The protocol that will be used to transfer files from the boot server depends on several factors including the phone model and whether the bootROM or SIP application stage of provisioning is in progress TFTP and FTP are supported by all SoundPoint and SoundStation phones The SoundPoint IP 301 430 501 600 and 601 and SoundStation IP 4000 bootROM also supports HTTP while the SIP application sup Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation ports only the mentioned platforms If an unsupported protocol is specified this may result in a defined behavior
51. rx analog ringer IP 4000 3 voice gain rx analog ringer IP 601 6 voice gain rx digital handset 15 voice gain rx digital headset 21 voice gain rx digital chassis 0 voice gain rx digital chassis IP_430 0 voice gain rx digital chassis IP_4000 0 voice gain rx digital chassis IP_601 0 voice gain rx digital ringer 21 voice gain rx digital ringer IP_430 21 voice gain rx digital ringer IP_4000 21 voice gain rx digital ringer IP_601 21 voice gain rx analog handset sidetone 14 voice gain rx analog headset sidetone 24 Copyright 2006 Polycom Inc 111 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute Default voice gain tx analog handset 12 voice gain tx analog headset 3 voice gain tx analog chassis 3 voice gain tx analog chassis IP_300 0 voice gain tx analog chassis IP_430 42 voice gain tx analog chassis IP_4000 3 voice gain tx analog chassis IP_601 0 voice gain tx digital handset 0 voice gain tx digital headset 0 voice gain tx digital chassis 3 voice gain tx digital chassis IP 4000 0 voice gain tx digital chassis IP 601 6 voice gain tx digital chassis IP 430 0 voice gain tx analog preamp handset 14 voice gain tx analog preamp headset 23 voice gain tx analog preamp chassis 32 voice gain tx analog preamp chassis IP_430 32 voice gain tx analog preamp chassis IP_601 32 voice handset rxag adjust IP_430 1 voice handset t
52. saved in a file called Ethernet address gt phone cfg on the boot server as well in flash memory Important Local configuration changes will continue to override the boot server derived configuration until deleted through the Reset Local Config menu selection Management of File Encryption and Decryption The phone can recognize encrypted files which it downloads from the boot server and it can encrypt files before uploading them to the boot server There must be an encryp tion key on the phone to perform these operations Configuration files excluding the master configuration file contact directories and configuration override files can be encrypted A separate SDK with a readme file is provided to facilitate key generation and con figuration file encryption and decrypt on a UNIX or Linux server The utility is distrib uted as source code that runs under the UNIX operating system A key is generated by the utility and must be downloaded to the phone so that it can decrypt the files that were encrypted on the server The device sec configEncryption key configuration file parameter is used to set the key on the phone The utility generates a random key and Copyright 2006 Polycom Inc 23 Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation the encryption is Advanced Encryption Standard AES 128 in Cipher Block Chaining CBC mode An example key would look like this Cr
53. serv ers digest challenge requests with digest authentication using the local credentials for the associated registration line both or all apply both of the above methods volpProt SIP request Valida A valid string Null Determines which events tion x request y event specified with the Event header should be validated only applicable when volp Prot SIP requestValida tion x request is set to SUBSCRIBE or NOTIFY If set to Null all events will be validated volpProt SIP requestValida A valid string PolycomSPIP Determines string used for tion digest realm Realm Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 1 4 4 Special Events specialEvent Optimization Attribute volpProt SIP specialEv ent lineSeize nonStandard Permitted Values 0 1 1 Default Interpretation If set to 1 process a 200 OK response for a line seize event SUBSCRIBE as though a line seize NOTIFY with Subscription State active header had been received this speeds up process ing volpProt SIP specialEv ent checkSync alwaysReboot If set to 1 always reboot when a NOTIFY message is received from the server with event equal to check sync If set to 0 only reboot if any of the files listed in mac cfg have changed on the FTP server when a NOTIFY message is received from the server with event equal to check sync
54. support an XHTML microbrowser This can be launched by pressing the Services key Specify the Services browser home page a proxy to use and size limits For more information refer to 4 6 1 26 MicroBrowser microbrowser on page 146 Configuration file Central sip cfg boot server Web Server if enabled Local Local Phone User Interface Specify the Services browser home page and proxy to use Navigate to http lt phoneIPAddress gt coreConf htm mb Changes are saved to local flash and backed up to Ethernet address gt phone cfg on the boot server Changes will perma nently override global settings unless deleted through the Reset Local Config menu selection None 3 8 Security Features 3 8 1 Local User and Administrator Privilege Levels Several local settings menus are protected with two privilege levels user and adminis trator each with its own password The phone will prompt for either the user or administrator password before granting access to the various menu options When the user password is requested the administrator password will also work The web server is protected by the administrator password Configuration file Central sip cfg boot server Specify the minimum lengths for the user and administrator passwords e For more information refer to 4 6 1 20 2 Password Lengths lt pwd gt lt length gt on page 141 Copyright 2006 Polycom Inc
55. that share that line Mutual exclusion features emulate traditional PBX or key system privacy for shared calls Incoming calls can be presented to multiple phones simultaneously This feature is dependent on support from a SIP server that binds the appearances together logically and looks after the necessary state notifications and performs an access control func Copyright 2006 Polycom Inc 45 Administrator s Guide SoundPoint IP SoundStation IP Features tion For more information refer to 5 2 5 Bridged Line Appearance Signaling on page 172 Important page 95 Emergency routing is not supported on shared lines refer to 4 6 1 2 2 2 Emergency lt emergency gt on Note In the configuration files bridged lines are configured by shared line parameters Central boot server Configuration file sip cfg Specify whether diversion should be disabled on shared lines e For more information refer to 4 6 1 12 Call Handling Configuration lt call gt on page 125 Configuration file phonel cfg Specify per registration line type private or shared and the shared line third party name A shared line will sub scribe to a server providing call state information e For more information refer to 4 6 2 1 Registration reg on page 149 Specify per registration whether diversion should be dis abled on shared lines For more information refer to 4 6 2 3 Diver
56. the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or without modifica tion are permitted provided that the following conditions are met 1 Redistributions of source code must retain the copyright notice this list of condi tions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Appendix 2 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software writ ten by Eric Young eay cryptsoft com The word cryptographic can be left out if the routines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
57. the override file on the server even if it is unencrypted 4 6 1 20 2 Password Lengths lt pwd gt lt length gt Permitted Attribute Values Default Interpretation sec pwd length admin 0 32 1 Password changes will need to be at least this long Use 0 to allow null passwords sec pwd length user 0 32 2 Copyright 2006 Polycom Inc 141 Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 21 Provisioning provisioning Optimization These settings control aspects of the phone s boot server provisioning system Permitted Attribute Valves Default Interpretation prov fileSystem rfsO minFreeSpace 5 512 5 Important Polycom recom mends that you do not prov fileSystem ffs0 4meg minFreeSpace 420 change these parameters prov fileSystem ffs0 2meg minFreeSpace 48 Minimum free space in Kbytes to reserve in the file system when downloading files from the boot server prov polling enabled 0 1 0 If set to 1 automatic periodic boot server polling for upgrades is enabled prov polling mode abs rel abs Polling mode is absolute or relative prov polling period integer 86400 Polling period in seconds greater Rounded up to the nearest than 3600 number of days in abs mode Measured relative to boot time in rel mode prov polling time Format is 03 00 Only used in abs mode Poll hh mm ing time 4 6 1 22 RAM Disk lt RAMdisk gt These se
58. this optional parameter speci Prog x inst y param integer fies the on duration to be used overriding the on duration specified in the chord set definition 104 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 7 1 1 Call Progress Patterns Optimization The following table maps call progress patterns to their usage within the phone Call progress pattern number Use within phone 1 dial tone 2 busy tone 3 ring back tone 4 reorder tone 5 stuttered dial tone 6 call waiting tone 7 alternate call waiting tone distinctive 8 confirmation tone 9 howler tone off hook warning 10 record warning 11 message waiting tone 12 alerting 13 intercom announcement tone 14 barge in tone 15 secondary dial tone 4 6 1 7 1 2 Ringer Patterns The following table maps ringer pattern numbers to their default descriptions Ringer pattern number Default description 1 Silent Ring 2 Low Trill 3 Low Double Trill 4 Medium Trill 5 Medium Double Trill 6 High Trill 7 High Double Trill Copyright 2006 Polycom Inc 105 Administrator s Guide SoundPoint IP SoundStation IP Ringer pattern number Default description 8 Highest Trill 9 Highest Double Trill 10 Beeble 11 Triplet 12 Ringback style 13 Sampled audio file 2 14 Sampled audi
59. types sip cfg For more information refer to 4 6 1 1 4 2 Alert Information lt alertInfo gt on page 91 Central Configuration file Specify the ring type to be used for each line boot phoneLetg e For more information refer to 4 6 2 1 Registration server lt reg gt on page 149 XML File Ethernet This file can be created manually using an XML editor address direc e For more information refer to 3 1 17 1 Local Con tory xml tact Directory File Format on page 39 Copyright 2006 Polycom Inc 35 Administrator s Guide SoundPoint IP SoundStation IP Features Web Server None if enabled Local Phone User The user can edit the ring types selected for each line Interface under the Settings menu The user can also edit the Local directory contents Changes are saved to local flash and backed up to lt Ethernet address gt phone cfg on the boot server These changes will permanently override global settings unless deleted through the Reset Local Config menu selection 3 1 14 Distinctive Call Waiting The SIP Alert Info field can be used to map calls to distinct call waiting types cur rently limited to two styles Configuration file Specify the mapping of Alert Info strings to call waiting Central sip cfg types boot server e For more information refer to 4 6 1 1 4 2 Alert Information lt alertInfo gt on page 91 Web Server None if enabled
60. which will be used to send a SUBSCRIBE to the list SIP URI specified in attendant uri For example attendant reg 2 means the second registration will be used 4 6 2 8 Roaming Buddies lt roaming_buddies gt This attribute is used in conjunction with Microsoft Office Live Communications Server 2005 only Permitted Attribute Values Default Interpretation roaming buddies re positive Null Specifies the line registration number which has g integer roaming buddies support enabled If Null roam ing buddies is disabled If value 1 then value is replaced with 1 Warning This parameter must be enabled value 0 if the call server is Microsoft Office Live Communications Server 2005 Copyright 2006 Polycom Inc 161 162 Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 2 9 Roaming Privacy lt roaming_privacy gt This attribute is used in conjunction with Microsoft Office Live Communications Server 2005 only Permitted Attribute Values Default Interpretation roaming privacy re positive Null Specifies the line registration number which has g integer roaming privacy support enabled If Null roam ing privacy is disabled If value lt 1 then value is replaced with 1 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Session Initiation Protocol SIP 5 Session Initiat
61. 12 Call Handling Configuration call esent 125 4 5 1 13 Directory diretto 59 sacar et htt ED s kd Quas read eia 128 4 6 1 14 Presence lt DIGSBIKD carr ce m See secs t tdeo alte ne 129 4 6 1 15 FORIS STORE ensa atado scole e tUe ted e ab 129 SEMI dC i MUTET 132 4 6 1 17 Bitmaps EDHITOIS Seele tem et ertet einn er a mie 133 4 6 1 18 Indicators Sndiculols 2o os reticere oe tertia 134 4 6 1 19 Event Logging lt logging gt stie eer qa RUF qe lote eE 137 4 0 1 2 OE SBGUTTY lt SECIINILY 2 c cheat CoL lh eb Rp eode dolus 140 4 6 1 21 Provisioning lt provisioning gt scs o p i tb OR lb Dr UTR a 142 15 05 22 RAM Disk RAMHISE stitit atit lici tei ot cota stc tae 142 4 0 12 Redes e QUE i t Aro t ne du aepo 143 4 6 1 24 Feature feature gt cte aon ndun data dA Oa due qua US 144 16 125 Resource c Te8DUICD Join titio seb cte thaceoe tbt ted eet tectae 145 41 6 1 26 MicroBrowser TTICTODIOWSG So as note itd it tta On ER p E bred 146 4 6 2 Per phone Configuration phone cfg senectt 149 4 6 2 1 Registration lt I gt eterni be cmt lets mutus o ten HRS 149 LE POPS CGI Sh T H M 153 Gs Diversion s IGI ooa oe Les Dno adire cutn aaa Aiea cae Abeta 154 4 6 2 4 DiabPla slia ll soit iced onera E LR npe dE Bot battus 156 4 6 2 5 MESSNER ER SR E EEN Tea 159 4 6 2 6 Network Address Translation qat ate t tete tene 160 4 6 2 7 Nttendont HAUT Joc roast tco iesu atit 16 4 6 2 8 Roaming Buddies r
62. 3 1 highest 3 lowest Null do not use Give each codec a unique priority this will dictate the order used in SDP negotiations 108 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation voice codecPref IP_300 G711Mu Null 1 3 1 Specifies the codec preferences for F SoundPoint IP 300 and 301 plat voice codecPref IP_300 G711A 2 forms Interpretation as above voice codecPref IP_300 G729AB 3 voice codecPref IP_4000 G711Mu Null 1 3 1 Specifies the codec preferences for decPref IP 4 71A 2 the SoundStation IP 4000 platform voice codecPret IP 4000 G Interpretation as above voice codecPref IP 4000 G729AB Null Not supported by default so that G711Mu and G 711A local confer ences can be supported This restric tion will be removed in a future release 4 6 1 8 1 2 Codec Profiles lt profiles gt The following profile attributes can be adjusted for each of the three supported codecs In the table x G711Mu G711A or G729AB Permitted Attribute Values Interpretation voice audioProfile x payloadSize 10 20 30 Preferred Tx payload size in millisec 80 onds to be provided in SDP offers and used in the absence of ptime negotia tions This is also the range of supported Rx payload sizes voice audioProfile x jitterBufferMin 20 40 50 The smal
63. 7 Sat 4 6 1 20 Security lt security gt These settings affect security aspects of the phone Permitted Attribute Values Default Interpretation sec tagSerialNo 0 1 0 If set to 1 the phone may advertise its serial num ber Ethernet address through protocol signaling Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 20 1 Encryption lt encryption gt Optimization Attribute sec encryp tion upload dir Permitted Values 0 1 Default 0 Interpretation If set to 0 the phone specific contact direc tory is uploaded to the server unencrypted regardless of how it was downloaded This will replace whatever phone specific contact directory is on the server even if it is encrypted If set to 1 the phone specific contact direc tory is uploaded encrypted regardless of how it was downloaded This will replace whatever phone specific contact directory is on the server even if it is unencrypted sec encryp tion upload overrides 0 1 If set to 0 the phone specific configuration override file lt Ethernet Address gt phone cfg is uploaded unencrypted regard less of how it was downloaded This will replace the override file on the server even if itis encrypted If set to 1 the phone specific configuration override file is uploaded encrypted regard less of how it was downloaded This will replace
64. ECT INCIDENTAL SPECIAL EXEMPLARY OR CONSE QUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCURE MENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABIL ITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay crypt soft com This product includes software written by Tim Hudson tjh 9 crypt soft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay Q cryptsoft com The implementation was written so as to conform with Netscape s SSL This library is free for commercial and non commercial use as long as the following conditions are adhered to The following conditions apply to all code found in this dis tribution be it the RC4 RSA Ihash DES etc code not just the SSL code The SSL documentation included with this distribution is covered by the same copyright terms except that the holder is Tim Hudson tjh cryptsoft com Copyright remains Eric Young s and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attri bution as the author of the parts of
65. P server does not send a boot server option or the Boot Server parameter is set to Static The phone can contact multiple IP addresses per DNS name These redundant boot servers must all use the same protocol If a URL is used it can include a user name and password Refer to 2 2 1 2 Provisioning File Transfer on page 6 A directory and the master configuration file can be specified Note Q or can be used in the user name or password these characters if they are correctly escaped using the method specified in RFC 1738 Server User any string The user name used when the phone logs into the server if required for the selected Server Type Note If the Server Address is a URL with a user name this will be ignored Server Pass word any string The password used when the phone logs in to the server if required for the selected Server Type Note If the Server Address is a URL with user name and password this will be ignored File Transmit Tries 1 to 10 Default 3 The number of attempts to transfer a file An attempt is defined as trying to download the file from all IP addresses that map to a particular domain name Retry Wait 0 to 300 Default 1 The minimum amount of time that must elapse before retrying a file transfer in seconds The time is measured from the start of a transfer attempt which is defined as the set of upload download transactions made with the IP addresses tha
66. Scheme No Copyright 2006 Polycom Inc 167 168 Administrator s Guide SoundPoint IP SoundStation IP Session Initiation Protocol SIP Response Supported Notes 420 Bad Extension No 421 Extension Required No 423 Interval Too Brief No 480 Temporarily Unavailable Yes 481 Call Transaction Does Not Exist Yes 482 Loop Detected Yes 483 Too Many Hops No 484 Address Incomplete Yes 485 Ambiguous No 486 Busy Here Yes 487 Request Terminated Yes 488 Not Acceptable Here Yes 491 Request Pending No 493 Undecipherable No 5 1 4 5 5xx Responses Server Failure Response Supported Notes 500 Server Internal Error Yes 501 Not Implemented Yes 502 Bad Gateway No 503 Service Unavailable No 504 Server Time out No 505 Version Not Supported No 513 Message Too Large No Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Session Initiation Protocol SIP 5 1 4 6 6xx Responses Global Failure 5 1 5 5 1 6 5 1 7 5 1 8 Response Supported Notes 600 Busy Everywhere No 603 Decline Yes 604 Does Not Exist Anywhere No 606 Not Acceptable No Hold Implementation The phone supports both currently accepted means of signaling hold The first method no longer recommended due in part to the RTCP problems associated with it is to set the c destination add
67. W POLYCOM Administrator s Guide SoundPoint SoundStation IP SIP Version 2 0 August 2006 Copyright 2006 Polycom Inc All rights reserved Notices 1 Specifications subject to change without notice Polycom Inc 1565 Barber Lane Milpitas CA 95035 USA www polycom com Part Number 1725 1 1530 200 Rev Al Copyright 2006 Polycom Inc All rights reserved Administrator s Guide SoundPoint IP SoundStation IP Table of Contents Table of Contents 1 Overview ecec000000000000000000000000000000000000000000000000000000 1 2 Installation and Operation veec000000000000000000000000000000 3 2 1 Installation Models c ecce eere eee e eeoecccccccccce S 2 2 Installation Process WesssRhps sbasecuess cus Pe PER CRIESSRPRECPEOSE E PET 2 2 1 Basic Network SOLU Dis coco sto std ve mot diet val aM adultus 5 2 2 1 1 DHCP or Manual TCP IP Sensum eta iat este en Eod Hato Ee ed 5 2 2 1 2 Provisioning File Transfer coe trita cota acta Ne a e Raa ctn Ua decades 6 2 2 1 3 Local User Interface Setup Menus ccr ceo arr ERE REP Rd 8 2 2 1 4 Reset to Factory DGTOIISS oett ime a a e tte pedet teda 12 2 2 2 Application Configuration sssssssssssssssssssssssssssssssssccsecssccsssessssssssssssssssssssssssssussssusscsssssceeesceeeeceeeees 13 2 2 2 1 Centralized Configuration EUR tea Re es nte uad Gen REAPER 13 2 2 2 2 Local Phone COR REGIOS ota rae et tae e es e s 22 2 2 3 Management of File Encryption and Dec
68. a cct an ne o aos ebore ed eun tutae fes en 48 3 1 28 Time and Date DISDINS soon eet ERU RR o RR t RU E abt sun 49 3 1 29 Idle Display Animation ntn 5 3 2 Call Management Features ccccccccccccccccccccccccccccee D 3 2 1 Automatic Off hook Call Placement ennt 5 28 2 COON seh onis iach EAS LI M cia d La d 52 3 23 Cal E Tran tetinin ee HORS EHE IUDA Dd tn tree 52 3 2 4 Three Way Conference Local or Centralized e 53 3 2 5 Call Diversion Call Forward ennt 54 3 2 6 Directed Call PR Us sesSies vans path dr o RARE DEDERE RENS Rt 54 3 2 GOUCOlU PIG UB e eom ade oen doe tien oen etna ee cll 55 3 2 8 Call Park Retrieve 1o ht tA atte bd tib ata toda Dn apu mdem 55 3 2 9 Last Call Returtr sssssssssssssssssssssssssssssssssssssesssssssssssscescessessssessssssssssssssssssssssssssssssusnsssssscsssscesseeseees 56 3 3 Audio Processing Features ccce eee ee eee eee ee esee ee ecc eoo DO 3 3 1 Low Delay Audio Packet Transmission tnnt 56 3 3 2 Jitter Buffer and Packet Error Concealment ttt 56 3 3 3 Voice Activity Delecfi ti oa as e E RRGU Sh wees aed DO ROUEN 5 3 3 4 DTMF Tone Generation csccssssscccsssesssssecssssscssssecssssscssssseccsssccsssuscessssccsssuscsssscecsssussesssscessanecss 58 3 3 5 DTMF Event RTP POVIQUU ae tetto Sn ien es te tied ntis end
69. a key 1 Put the new key into a configuration file that is in the list of files downloaded by the phone specified in 000000000000 cfg or Ethernet address gt cfg Use the device sec config Encryption key parameter to specify the new key 2 Manually reboot the phone so that it will download the new key The phone will automatically reboot a second time to use the new key 24 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation 3 At this point the phone expects all encrypted configuration files on the boot server to use the new key and it will continue to reboot until this is the case The files on the server must be updated to the new key or they must be made available in unencrypted format Updating to the new key requires decrypting the file with the old key then encrypting it with the new key Note that configuration files contact directory files and configuration over ride files may all need to be updated if they were already encrypted In the case of configuration override files they can be deleted from the boot server so that the phone will replace them when it successfully boots Copyright 2006 Polycom Inc 25 26 Administrator s Guide SoundPoint IP SoundStation IP Copyright 2006 Polycom Inc Installation and Operation Administrator s Guide SoundPoint IP SoundStation IP Features 3 Features This section describes the
70. a resource that is being downloaded to the integer phone is larger than this value 1000 bytes the maximum size the resource will be auto matically truncated to the maximum size defined res finder minfree 1 to 2048 1200 Used to ensure that the phone will not down load resources which could leave it with insufficient memory to function correctly A resource is not be downloaded if the phone has less memory free than res finder minFree in kBytes The recommended value is 1200 If the parameter is left empty the default is 800 Note Setting this value too small may affect functionality of the phone Setting this value too large may mean that some resources are not downloaded at boot time 4 6 1 25 2 quotas lt quotas gt Permitted Attribute Values Interpretation res quotas x name tone bit The name of the sub application for which the particu map or font lar quota will apply e tone relates to all downloaded tones and sound effects e bitmap relates to all downloaded bitmaps e font relates to all downloaded fonts Copyright 2006 Polycom Inc 145 146 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute res quotas x value Permitted Values positive integer Interpretation When resources that fall in the defined category are downloaded to the phone a quota equal to this value 1024 bytes of compound data siz
71. ages key on the SoundPoint IP 500 501 600 and 601 instant mes sages are still accessible from the Main Menu Navigate to http lt phoneIPAddress gt coreConf htm us On a per registration basis specify a subscribe contact for solicited NOTIFY applications a callback mode self call back or another contact to call when the user accesses voice mail Navigate to http lt phoneIPAddress gt reg htm Changes are saved to local flash and backed up to lt Ethernet address gt phone cfg on the boot server These changes will permanently override global settings unless deleted through the Reset Local Config menu selection Local Phone User Interface None Copyright 2006 Polycom Inc 65 66 Administrator s Guide SoundPoint IP SoundStation IP Features 3 6 2 Multiple Registrations SoundPoint IP phones support multiple registrations per phone and the SoundSta tion IP 4000 supports a single registration The SoundPoint IP 300 and 301 support a maximum of two registrations the SoundPoint IP 430 supports two the Sound Point IP 500 and 501 support three the SoundPoint IP 600 supports six and the SoundPoint IP 601 supports 12 Up to three SoundPoint IP Expansion Modules can be added to a single host phone increasing the total number of buttons to 48 registra tions Each registration can be mapped to one or more line keys a line key can be used for only one registration Th
72. ally diverted when the phone is busy Attribute Permitted Values Default Interpretation divert busy x enabled 0 1 1 If set to 1 calls will be forwarded on busy to the contact specified below divert busy x timeout positive integer 60 Time in seconds to allow altering before initiating the diversion divert busy x contact ASCII encoded string containing Null Forward to contact for digits the user part of a SIP URL or calls forwarded due to a string that constitutes a valid SIP busy status if Null URL 6416 or 6416 polycom com divert x contact will be used 4 6 2 3 3 No Answer lt noanswer gt The phone can automatically divert calls after a period of ringing Attribute divert noanswer x enabled Permitted Values 0 1 Default 1 Interpretation If set to 1 calls will be for warded on no answer to the contact specified divert noanswer x timeout positive integer 60 Copyright 2006 Polycom Inc Time in seconds to allow altering before initiating the diversion 155 156 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute Permitted Values divert noanswer x contact ASCII encoded string con taining digits the user part of a SIP URL or a string that constitutes a valid SIP URL 6416 or 6416 poly com com Default Null Interpretation Forward to contact used for calls forwarded du
73. alue string to com Null Alert Info fields from pare against INVITE requests will be the value of compared against as many of Alert Info these parameters as are spec headers in ified x 1 2 N and ifa INVITE match is found the behavior requests described in the correspond TE ing ring class refer to volpProt SIPalertInfo x class positive Null 4 6 1 7 2 Ring type ring integer Type gt on page 107 will be applied Copyright 2006 Polycom Inc 9 92 Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 1 4 3 Request Validation lt requestValidation gt Optimization Attribute Permitted Values Default Interpretation volpProt SIP request Valida One of Null Sets the name of the method tion x request INVITE for which validation will be ACK BYE applied Dea WARNING Intensive OPTIONS request validation may have a a negative performance impact INPO due to the additional signal MESSAGE i i a ing required in some cases SUE therefore use it judiciously SCRIBE NOTIFY REFER PRACK or UPDATE volpProt SIP requestValida Null or Null If Null no validation is done tion x method one of source Otherwise this sets the type of digest or validation performed for the both all request source ensure request is received from an IP address of a server belonging to the set of target registration
74. am 58 3 3 6 Acoustic Echo Cancellation AEC ssssssssssssssssscssscsssscssccsssssssssnssssssssssssssssssssussssssssesssecesceeceeceeeees 58 3 3 7 Audio COURCS ocio oap teat ulakadh a tubae nw hand ndo a ed oacomu tmt anco 59 3 3 8 Background Noise Suppression BNS ennt 60 3 3 9 Comfort Noise Fils csse ok nda nidi bo ED toe tbe turae 60 3 3 10 Automatic Gain Control AGC cssssssssssssssssscsccscscccsscccssssssssnssssssssssssssssssssusssscssossssseceecceseeceeeees 60 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Table of Contents 3 4 Presence and Instant Messaging Features 60 SAL Present ia ax IER E RR RED MD RSV RARI AURI RD ARAM DEUM 60 3 17 Instant Messagi ac acaso ndm ruta aat RR B Ripa fa 61 3 5 Localization Features CeddcccdsocccdoccdocccecoccdsoscosocccsessecessO B 3 5 1 Multilingual User Interface uo io ernst ali lite B erre 61 3 5 2 Downloddqble FOIIS costosa re urs carpa on xu Ra P tU Ret 63 3 5 3 Synthesized Call Progress Tones ssssssssssssssssssssssssssssssssssssssssssesssssssssssuusssssssssssssssnssssssssssssessseee 63 3 6 Advanced Server Features Geoseseescoseseecosqueeseesocescseveecece Q6 3 6 1 Voice Mail Integration ssssssssssscssssssssssssssssssccccessecsescsssesssssssssssssssssssssssssusssuusssusscssssssesesceseeceeeees 64 3 6 2 Multiple Registrations ii etie oie den ears 66 3 6 3 ACD login Jogo eu
75. ation to the con tact registered the phone will call itself If set to disabled mes sage retrieval is disabled msg mwi x callBack ASCII encoded string con Null Contact to call when retrieving messages for this registration Copyright 2006 Polycom Inc 159 Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 2 6 Network Address Translation lt nat gt These parameters define port and IP address changes used in NAT traversal The port changes will change the port used by the phone while the IP entry simply changes the IP advertised in the SIP signaling This allows the use of simple NAT devices that can redirect traffic but do not allow for port mapping For example port 5432 on the NAT device can be sent to port 5432 on an internal device but not port 1234 Permitted Attribute Values Default Interpretation nat ip dotted deci Null IP address to advertise within SIP signaling mal IP should match the external IP address used by the address NAT device nat signalPort 1024 to Null If non Null this port will be used by the phone for 65535 SIP signaling overriding the value set for volp Prot local signalPort in sip cfg nat mediaPortStart 1024 to Null If non Null this attribute will be used to set the 65535 initially allocated RTP port overriding the value set for tcpIpApp port rtp mediaPortRangeStart in sip cfg Refer to 4 6 1 10 3 1 RTP lt RTP gt on page 124
76. butions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org Copyright 2006 Polycom Inc 177 178 Administrator s Guide SoundPoint IP SoundStation IP Appendix 2 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIM ITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FIT NESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIR
77. cccccccsescsssssssssnssssssssssssssssssssusnssssscesssceeseeeeeees 169 5 2 Protocol Extensions ccccccccccccccccccccccccccccccccccccccccce ITO 5 2 1 RFC and Internet Draft Support ssscsssssssssssccccsccccccccccsssesssssssssssssssssssssusssussssusssssssssccesceeceeceeeees 170 5 2 2 Renuest SUDDOLT asco RE GERE NE RN Pe benda Ce be ua da REDE 171 5 2 3 SIP for Instant Messaging and Presence Leveraging Extensions 171 5 2 4 Shared Call Appearance Signaling ntt 171 5 2 5 Bridged Line Appearance Signaling ennt 172 6 Appendix 7 cccccccccccccccccccccccccccccccccccccccccccoee IIS 6 1 Trusted Certificate Authority List 123 6 2 Miscellaneous Administrative Tasks 175 6 2 1 Adding a Background Logo sisiscsssisanstiun co eost tacta Cr D xu qum etui 175 7 Appendix 2 ecec000000000000000000000000000000000000000000000000000 1 77 7 1 Third Party Software Attribution 12 7 Copyright 2006 Polycom Inc vii Administrator s Guide SoundPoint IP SoundStation IP Table of Contents viii Copyright 2006 Polycom Inc Administrator s Guide s SoundPoint IP SoundStation IP Overview 1 Overview This Administrator Guide is for the SIP 2 0 software release and the bootROM 3 2 release Note Unless specifically described separately the behavior and configura
78. cify the default number of calls that can be active or Gf enabled on hold per line key and the number of calls per registra tion that can be active or on hold per line key assigned to that registration Navigate to http lt phoneIPAddress gt appConf htm ls and http phoneIPA ddress reg htm Changes are saved to local flash and backed up to Ether net address gt phone cfg on the boot server They will per Local manently override global settings unless deleted through the Reset Local Config menu selection Local Phone User Specify per registration the number of calls that can be Interface active or on hold per line key assigned to that registration using the SIP Configuration menu Either the Web Server or the boot server configuration files or the local phone user interface should be used to configure registrations not a mixture of these options When the SIP Configura tion menu is used it is assumed that all registrations use the same server 3 1 22 Shared Call Appearances Calls and lines on multiple phones can be logically related to each other A call that is active on one phone will be presented visually to phones that share that call appear ance Mutual exclusion features emulate traditional PBX or key system privacy for shared calls Incoming calls can be presented to multiple phones simultaneously This feature is dependent on support from a SIP server that binds the appearances together logically and lo
79. configuration e When it is instructed to tag packets through Cisco Discovery Protocol CDP running on a connected Ethernet switch When a VLAN ID is obtained from DHCP refer to 2 2 1 3 2 DHCP Menu on page 9 The 802 1p Q user priority field can be set to a value from 0 to 7 The user priority can be configured specifically for RTP packets and call control packets such as SIP signaling packets with default settings configurable for all other packets Central boot server Configuration file sip cfg Specify default and protocol specific 802 1p Q settings For more information refer to 4 6 1 9 1 Ethernet IEEE 802 1p Q lt Ethernet gt on page 118 Local Web Server if enabled Specify 802 1p Q settings Navigate to http lt phoneIPAddress gt netConf htm qo Local Phone User Interface Specify whether CDP is to be used or manually set the VLAN ID or configure DHCP VLAN Discovery Phase 1 bootRom Navigate to SETUP menu during auto boot countdown Phase 2 Application Navigate to Menu gt Set tings Advanced Admin Settings Network Configuration e For more information refer to 2 2 1 Basic Network Setup on page 5 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 5 3 RTCP Support The phone supports RTCP per RFC 1889 For each RTP stream which by conven tion uses even ports only the next higher odd port
80. csssssccessecessnscsssssceessnseseesseesses 35 3 1 14 Distinctive Call Waiting ccccssssssssssssssssssssssssssssssssssesssessssscsssesssssssutsusessssssssssssssssssssssessseee 36 SACL DosNoEDISIUBo co ona pda iae PUR pta ab op Mo testa im Pa Na mestaa d 36 3 1 16 Handset Headset and Speakerphone nnn 37 Copyright 2006 Polycom Inc iii Administrator s Guide SoundPoint IP SoundStation IP Table of Contents 3 1 17 Local Contact DIFGCIODV ac estt e o Re nda sas ademit amd 38 3 1 17 1 Local Contact Directory File POTES den ci mote tod e mere dte 39 3 1 18 Local Digit MEE uere rao cod tee dpt HEURE doc tcd Read 40 3 1 19 Microphone Mute cccssssssssssssscssssssssssssssssssssessssssssssssssssssesssssssssssssssssssssessssssssssssnsssseeeessssee 4l 3 1 20 Multiple Line Keys per Registration een 4l 3 1 21 Multiple Call Appearances sssssssssscssscssssssssssssssesssssssssssssssssssesssssssssssssssssseesssssssssssssssssseesssseee 42 3 1 22 Shared Call Appearances ssssssssssssssssssssssssssssssscscccecseccsssessssssssssssssssssssssssssussssssscsssssceessceeesceeeees 43 3 1 23 Bridged Line AN POAT DIOS iced aui Ond bnt in ados 45 3 1 24 Busy Lamp Field ettet nnne nnn ectttttttnn 47 3 1 25 Customizable Fonts and Indicators ennt 47 3 1 26 Soft Key Driven User Interface nnne 48 3 1 27 Speed Diol ct
81. d of the call Configuration file Enable or disable RFC 2833 support in SDP offers and spec riis sip cfg ify the payload value to use in SDP offers oot server For more information refer to 4 6 1 5 1 Dual Tone Multi Frequency DTMF on page 99 Web Server None f enabled Local Local Phone User None Interface Acoustic Echo Cancellation AEC The phone employs advanced acoustic echo cancellation for hands free operation Both linear and non linear techniques are employed to aggressively reduce echo yet provide for natural full duplex communication patterns Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features e 3 3 7 Audio Codecs The following table summarizes the phone s audio codec support Effective Sample audio band Algorithm MIME Type Ref Bit Rate Rate Frame Size width G711p law PMCU RFC 64 Kbps 8 Ksps 10ms 80ms 3 5KHz 1890 G711a law PCMA RFC 64 Kbps 8 Ksps 10ms 80ms 3 5KHz 1890 G729AB G729 RFC 8 Kbps 8 Ksps 10ms 80ms 3 5KHz 1890 SID CN RFC N A N A N A N A 3389 RFC 2833 phone event RFC N A N A N A N A 2833 Configuration file Specify codec priority preferred payload sizes and jitter sip cfg buffer tuning parameters Central boot For more information refer to server e 4 6 1 8 1 1 Codec Preferences lt preferences gt on page 108 and e 4 6 1 8 1 2 Codec Profiles lt
82. date display on or off For more information refer to 4 6 1 4 User Prefer ences lt user_preferences gt on page 98 Set the time and date display formats For more information refer to 4 6 1 3 2 Date and Time datetime on page 97 Set the basic SNTP settings and daylight savings param eters e For more information refer to 4 6 1 10 2 Time Syn chronization lt SNTP gt on page 121 Web Server if enabled Set the basic SNTP and daylight savings settings Navigate to http lt phoneIPAddress gt coreConf htm ti Changes are saved to local flash and backed up to lt Ethernet address gt phone cfg on the boot server They will permanently override global settings unless deleted through the Reset Local Config menu selection Local Phone User Interface Local The basic SNTP settings can be made in the Network Configuration menu e For more information refer to 2 2 1 1 DHCP or Manual TCP IP Setup on page 5 The user can edit the time and date format and enable or disable the time and date display under the Settings menu Changes are saved to local flash and backed up to Ethernet address gt phone cfg on the boot server They will permanently override global settings unless deleted through the Reset Local Config menu selection Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features 3 1 29 Idle Display Animation All phones except th
83. ddress ring type or regional settings such as time date format and language Local Web Server Access Point your web browser to http lt phoneIPAddress gt Configuration pages are accessible from the menu along the top ban ner The web server will issue an authentication challenge to all pages except for the home page Credentials are case sensitive e User Name Polycom e Password The administrator password is used for this 22 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation 2 2 3 Local Settings Menu Access Some items in the Settings menu are locked to prevent accidental changes To unlock these menus enter the user or administrator passwords The administrator password can be used anywhere that the user pass word is used Factory default passwords are e User password 123 e Administrator password 456 Passwords Administrator password Network Configuration required SIP Configuration SSL Security settings Reset to Default local configuration device settings and file sys tem format User password required Restart Phone Changes made through the web server or local user interface are stored internally as overrides These overrides take precedence over settings contained in the configura tion obtained from the boot server If the boot server permits uploads these override setting will be
84. defined in 4 6 1 18 3 Classes lt Classes gt on page 135 for this indicator ind gi x y physX IP 300 0 19 For GraphicIcon type indicators this is the x axis loca IP 400 0 122 tion of the upper left corner of the indictor measured in pixels from left to right IP 500 0 159 IP 600 0 319 IP 4000 0 247 ind gi x y physY IP 300 0 3 For GraphicIcon type indicators this is the y axis loca IP 400 0 45 tion of the upper left corner of the indicator measured in pixels from top to bottom IP 500 0 79 IP 600 0 159 IP 4000 0 67 136 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Interpretation ind gi x y physW IP 300 n a For Graphiclcon type indicators this is the width of the IP 400 1 94 indicator measured in pixels IP 500 1 160 IP 600 1 320 IP 4000 1 248 ind gi x y physH IP 300 n a For Graphiclcon type indicators this is the height of the IP 400 1 23 indicator measured in pixels IP 500 1 80 IP 600 1 160 IP 4000 1 68 4 6 1 19 Event Logging lt logging gt Important Logging parameter changes can impair system operation Do not change any logging parameters with out prior consultation with Polycom Customer Support The event logging system supports the following classes of events Level Interpretation 0 Debug only 1 High detail event class 2 M
85. distinctive incoming call treatment feature The user s ability to originate calls is unaffected by all call diversion options Each registration has its own diversion properties Configuration file Set all call diversion settings including a global forward to phonel cfg contact and individual settings for call forward all call for Central ward busy call forward no answer and call forward do not boot disturb server e For more information refer to 4 6 2 3 Diversion lt divert gt on page 154 Web Server Set all call diversion settings frenapied Navigate to http lt phoneIPAddress gt reg htm Changes are saved to local flash and backed up to Ethernet address phone cfg on the boot server They will perma nently override global settings unless deleted through the Reset Local Config menu selection Local Local Phone User The user can set the call forward all setting from the idle Interface display enable disable and specify the forward to contact as well as divert callers while the call is alerting Changes are saved to local flash and backed up to Ethernet address phone cfg on the boot server They will perma nently override global settings unless deleted through the Reset Local Config menu selection 3 2 6 Directed Call Pick up Calls to another phone can be picked up by dialing the extension of the other phone This feature depends on support from a SIP server Central Con
86. e gt lt edit and rename this file to Ethernet address cfg for each phone gt Revision 1 14 Date 2005 07 27 18 43 30 lt APPLICATION APP FILE PATH sip ld CONFIG FILES phonel cfg sip cfg MISC FILES OG FILE DIRECTORY OVERRIDES DIRECTORY CONTACTS DIRECTORY Master configuration files contain six XML attributes APP FILE PATH The path name of the application executable It can have a maximum length of 255 characters This can be a URL with its own protocol user name and password for example http usr pwd G server dir sip ld CONFIG FILES A comma separated list of configuration files Each file name has a maximum length of 255 characters and the list of file names has a maximum length of 2047 characters including commas and white space Each configuration file can be specified as a URL with its own protocol user name and password for example ftp usr pwd server dir phone2034 cfg MISC FILES A comma separated list of other required files Dictionary resource files listed here will be stored in the phone s flash file system So if the phone reboots at a time when the boot server is unavailable it will still be able to load the preferred language Note On the IP 500 there is insufficient room for a language file Specifying one will cause a reboot loop LOG FILE DIRECTORY An alternative directory to use for log files if r
87. e that instruction n must be negative and must not branch beyond the first instruction Example se pat callProg x inst y type branch branch instruc tion type se pat callProg x inst y value 5 step back 5 instruc tions and execute that instruction a Currently patterns that use the sampled instruction are limited to the following format sampled followed by optional silence and optional branch back to the beginning In the following table x is the pattern number y is the instruction number Both x and y need to be sequential There are three categories of sound effect patterns callProg call progress patterns ringer and misc miscellaneous Permitted Attribute Values Interpretation se pat callProg x name UTF 8 Used for identification purposes in the user interface cur encoded rently used for ringer patterns only for patterns that use string a sampled audio file which has been overridden by a downloaded replacement the se pat ringer x name parameter will be overridden in the user interface by the file names of the wave file se pat call sampled As above Prog x inst y type OR chord OR silence OR branch se pat call integer Instruction type Interpretation PIOgotanstovalue sampled sampled audio file number chord chord set number silence silence duration in ms branch number of instructions to advance se pat call positive If instruction type is chord
88. e SoundPoint IP 300 and SoundPoint IP 301 can display a cus tomized animation on the idle display in addition to the time and date For example a company logo could be displayed Configuration file To turn idle display animation on or off sip cfg For more information refer to 4 6 1 18 Indicators indicators on page 134 To replace the animation used for the idle display Central For more information refer to 4 6 1 18 1 Anima boot tions Animations IP 300 IP 400 5 server IP 500 5 IP 600 and IP 4000 on page 134 To change the position of the idle display animation e For more information refer to 4 6 1 18 4 2 Graphic Icons gi IP 300 IP 400 IP 500 IP 600 and IP 4000 on page 136 Web Server None if enabled Local Local Phone User None Interface 3 2 Call Management Features 3 2 1 Automatic Off hook Call Placement The phone supports an optional automatic off hook call placement feature for each registration Configuration file Specify which registrations have the feature and what Central phonel cfg contact to call when going off hook boot e For more information refer to 4 6 2 2 2 Automatic server Off hook Call Placement autoOffHook on page 153 Copyright 2006 Polycom Inc 51 52 Administrator s Guide SoundPoint IP SoundStation IP Features Web Server None
89. e bitmap file is required for each model but SoundPoint IP 301 phones do not support bitmap logos Model Width Height Color Depth IP 300 301 n a n a n a IP 430 94 23 monochrome IP 500 501 114 51 4 bit grayscale or monochrome IP 600 601 209 109 4 bit grayscale or monochrome IP 4000 150 33 4 bit grayscale or monochrome Logos smaller than described in the table above are acceptable but larger logos may be truncated or interfere with other areas of the user interface The SoundPoint IP 500 501 600 601 phones only support the four colors listed below Any other colors will be approximated The SoundPoint IP 4000 phone only supports black and white Any other colors will be rendered as either black or white RGB Values RGB Values Color Decimal Hexadecimal Black 0 0 0 00 00 00 Dark Gray 96 96 96 60 60 60 Light Gray 160 160 160 A0 A0 A0 White 255 255 255 FF FF FF Copyright 2006 Polycom Inc 175 Administrator s Guide SoundPoint IP SoundStation IP Appendix 1 Configuration File Changes In the lt bitmaps gt section of sip cfg find the end of each model s bitmap list and add your bitmap to the end do not include the bmp extension lt bitmaps gt lt IP_300 gt lt IP_500 bitmap IP 500 66 name 1ogo 500 gt IP 600 bitmap IP 600 70 name 1ogo 600 IP 4000 bitmap IP 4000 70 name 10go 4000 gt lt bitmaps gt Next enable t
90. e dhcp bootSrvOpt Oorl Type device dhcp dhcpVlan 0 to2 DiscUseOpt device dhcp dhcpVlan 128 to 254 Cannot be the DiscOpt same as Boot Server Option device prov serverName any string For descriptions refer to 2 2 1 3 3 Server Menu on page 11 device prov serverType 0to4 device prov user any string device prov password any string device prov appProvType Oorl device prov app any string ProvString device sntp serverName any string Can be dotted decimal IP address or domain name string SNTP server from which the phone will obtain the current time device sntp gmtOffset 43200 to 46800 GMT offset in seconds corresponding to 12 to 13 hours device dns serverAddress dotted decimal IP address Primary server to which the phone directs Domain Name System queries device dns altSrvAddress dotted decimal IP address Secondary server to which the phone directs Domain Name System queries device dns domain any string The phone s DNS domain device auth localAdmin any string The phone s local administrator password Password device auth localUser any string The phone user s local password Password Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Name Possible Values Description device auth regUserx any string The SIP registration user name for registration x where
91. e differentiated services EF or codepoints of packets any or If set to null the values below AF11 AF12 of min delay max throughput AF13 AF21 liability mi and AF22 AF23 eee iability up an AF31 AF32 prece Ms ae used ae AE33 AFAL T ese values are overrid AF42 AF43 SMS qos ip callControl min delay 0 1 1 If set to 1 set min delay bit in the IP TOS field of the IP header or else don t set it qos ip callControl max_throughput 0 1 0 If set to 1 set max throughput bit in the IP TOS field of the IP header or else don t set it qos ip callControl max reliability 0 1 0 If set to 1 set max reliability bit in the IP TOS field of the IP header or else don t set it qos ip callControl min_cost 0 1 0 If set to 1 set min cost bit in the IP TOS field of the IP header or else don t set it Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation qos ip callControl precedence 0 7 5 If set to 1 set precedence bits in the IP TOS field of the IP header or else don t set them 4 6 1 10 Basic TCP IP lt TCP_IP gt 4 6 1 10 1 Network Monitoring lt netMon gt Note Polycom recommends that you do not change these values Attribute Permitted Values Default tcpIpApp netMon enabled 0 1 1 tcpIpApp netMon period 1 to 86400 30 4 6 1 10 2 Time Synchronization lt SNTP gt The following table de
92. e is applied for that category If downloading a resource would make the quota exceeded for that category the resource will not be downloaded and a predefined default will be used instead For res quotas tone value default is 600 KB for tones 10 KB for bitmaps and fonts 4 6 1 26 MicroBrowser lt microbrowser gt These settings control the home page proxy and size limits to be used by the Micro Browser when it is selected to provide services Attribute mb proxy Permitted Values Null or domain name or IP address in the format lt address gt lt port gt Default Null Default port 8080 Interpretation Address of the desired HTTP proxy to be used by the MicroBrowser If blank nor mal unproxied HTTP is used by the MicroBrowser 4 6 1 26 1 Idle Display lt idleDisplay gt The MicroBrowser can be used to create a display that will be part of the phone s idle display These settings control the home page and the refresh rate Attribute mb idleDisplay home Permitted Values Null or any fully formed valid HTTP URL Length up to 255 characters Default Null Interpretation URL used for MicroBrowser idle display home page example http www exam ple com xhtml frontpage cgi page home If empty there will be no MicroBrowser idle dis play feature Note that the MicroBrowser idle display will displace the idle display indicator refer to ind
93. e that may have been tweaked since the initial installation Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Important This feature is very powerful and should be used with caution For example an incorrect setting could set the IP Address of multiple phones to the same value Note that some parameters may be ignored for example if DHCP is enabled it will still override the value set with device net ipAddress Individual parameters are checked to see whether they are in range however the interaction between parameters is not checked If a parameter is out of range an error message will appear in the log file and parameter will not be used Incorrect configuration could cause phones to get into a reboot loop For example server A has a con figuration file that specifies that server B should be used which has a configuration file that specifies that server A should be used Polycom recommends that you test the new configuration files on two phones before initializing all phones This should detect any errors including IP address conflicts Name Possible Values Description device set Oor 1 If set to 0 do not use any device xxx yyy fields to default 0 set any parameters Set this to 0 after the initial installation If set to 1 use the device xxx yyy fields that have device xxx yyy set 1 Set this to 1 for the initial installation onl
94. e that the 802 1p priorities for both default and real time transport protocol RTP packet types are set to 2 or greater Otherwise these packets will compete equally with those from the PC port For more information refer to 4 6 1 9 Quality of Service QOS on page 118 Application Network Setup Real Time Transport Protocol Ports The phone is compatible with RFC 1889 RTP A Transport Protocol for Real Time Applications and the updated RFCs 3550 and 3551 Consistent with RFC 1889 the phone treats all RTP streams as bi directional from a control perspective and expects that both RTP end points will negotiate the respective destination IP addresses and ports This allows real time transport control protocol RTCP to operate correctly even with RTP media flowing in only a single direction or not at all It also allows greater security packets from unauthorized sources can be rejected Copyright 2006 Polycom Inc 77 Administrator s Guide SoundPoint IP SoundStation IP Optimization The phone can filter incoming RTP packets arriving on a particular port by IP address Packets arriving from a non negotiated IP address can be discarded The phone can also enforce symmetric port operation for RTP packets packets arriv ing with the source port set to other than the negotiated remote sink port can be rejected The phone can also jam the destination transport port to a specified value regardless of the negotiated port This
95. e to no answer if Null divert x contact will be used 4 6 2 3 4 Do Not Disturb lt dnd gt The phone can automatically divert calls when Do Not Disturb DND is enabled digits the user part of a SIP URL or a string that constitutes a valid SIP URL 6416 or 6416 poly com com Attribute Permitted Values Default Interpretation divert dnd x enabled 0 1 0 If set to 1 calls will be for warded on DND to the contact specified below divert dnd x contact ASCII encoded string containing Null Forward to contact used for calls forwarded due to DND status if Null divert x contact will be used 4 6 2 4 Dial Plan lt dialplan gt Per registration dial plan configuration is supported In the following tables x is the registration number IP 300 301 and 430 x 1 2 IP 500 and 501 x 1 3 IP 600 x 1 6 IP 601 x 1 12 IP 4000 x 1 Permitted Attribute Values dialplan x impossibleMatchHandling 0 1 or 2 Default 0 Interpretation When present and if dial plan x digitmap is not Null this attribute overrides the global dial plan defined in the sip cfg configuration file For interpretation refer to 4 6 1 2 Dial Plan lt dialplan gt on page 94 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation dialplan x removeEndOfDial 0 1 1 When prese
96. e user can select which registration to use for outgoing calls or which to use when initiating new instant message dialogs Central boot server Configuration file sip cfg Specify the local SIP signaling port and an array of SIP serv ers to register to For each server specify the registration period and the signaling failure behavior For more information refer to 4 6 1 1 1 Local lt local gt on page 85 and 4 6 1 1 2 Server lt server gt on page 85 Configuration file phonel cfg For up to twelve registrations specify a display name a SIP address an optional display label an authentication user ID and password the number of line keys to use and an optional array of registration servers The authentication user ID and password are optional and for security reasons can be omitted from the configuration files The local flash parameters will be used instead The optional array of serv ers and their associated parameters will override the servers specified in sip cfg if non Null e For more information refer to 4 6 2 1 Registration lt reg on page 149 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Local Web Server if enabled Specify the local SIP signaling port and an array of SIP serv ers to register to Navigate to http lt phoneIPAddress gt appConf htm se For up to six registrations depending on the phone m
97. ed Calls list The types of calls that are counted as missed can be configured per registration Remote missed call notification can be used to notify the phone when a call originally destined for it is diverted by another entity such as a Session Initiation protocol SIP server Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Configuration file Turn this feature on or off sip cfg e For more information refer to 4 6 1 24 Feature feature on page 144 Central boot Configuration file Specify per registration whether all missed call events server phonel cfg or only remote server generated missed call events will be displayed e For more information refer to 4 6 2 2 3 Missed Call Configuration serverMissedCall on page 154 Web Server None if enabled Local Local Phone User None Interface 3 1 7 Configurable Feature Keys All key functions can be changed from the factory defaults although this is typically not necessary The scrolling timeout for specific keys can be configured Configuration File Set the key scrolling timeout key functions and sub point meis sip cfg ers for each key usually not necessary oot server e Formore information refer to 4 6 1 16 Keys lt keys gt on page 132 Web Server None if enabled Local Local Telephone None User Interface The following diagrams and table show t
98. efined as follows ring Play a specified ring pattern or call waiting indication visual Provide only a visual indication no audio indication of incoming call no ringer needs to be specified ANSWER Provide auto answer on incoming call ring answer Provide auto answer on incoming call after a ring period a Note that auto answer on incoming call is currently only applied if there is no other call in progress on the phone at the time In the following table x is the ring class number The x index needs to be sequential Attribute Permitted Values Interpretation se rt enabled 0 1 Set to 1 to enable the ring type feature within the phone 0 otherwise se rt modification enabled 0 1 Set to 1 to allow user modification through local user interface of the pre defined ring type enabled for modification answer OR ring answer se rt x name UTF 8 encoded string Used for identification purposes in the user interface se rt x type ring OR visual OR As defined in table above se rt x ringer integer only relevant if the type is set to ring or ring answer The ringer index to be used for this class of ring The ringer index should match one of 4 6 1 7 1 2 Ringer Patterns on page 105 se rt x call Wait integer only relevant if the type is set to ring or ring answer The call waiting index to be used for this class of ring The call waiting
99. el AtrowLeft Line2 AtrowRight Line3 ArrowUp Line4 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Function Function BuddyStatus Line5 CallList Line6 Conference Messages Delete Menu DialpadO MicMute Dialpadl MyStatus Dialpad2 Null Dialpad3 Offline Dialpad4 Redial Dialpad5 Select Dialpad6 Setup Dialpad7 SoftKey1 Dialpad8 SoftKey2 Dialpad9 SoftKey3 DialpadStar SoftKey4 DialpadPound SpeedDial Directories SpeedDialMenu DoNotDisturb Transfer Handsfree VolDown Headset VolUp Hold Optimization 4 6 1 17 Bitmaps lt bitmaps gt Bitmaps used by the phone are defined in this section 4 6 1 17 1 Platform lt IP_300 gt lt IP_400 gt lt IP_500 gt lt IP_600 gt and lt IP_4000 gt In the following table x IP_300 IP_400 IP_500 IP_600 or IP_4000 and y is the bit map number Note that IP_300 parameters affect SoundPoint IP 300 and 301 phones IP_400 parameters affects SoundPoint IP 430 phones IP_500 parameters affect Copyright 2006 Polycom Inc 133 Administrator s Guide SoundPoint IP SoundStation IP Optimization SoundPoint IP 500 and 501 phones and IP_600 parameters affect SoundPoint IP 600 and 601 phones Attribute Permitted Values Interpretation bitmap x y name The name of a bit This is the name of a bitmap to be used for creating an map to be used animation
100. el of this component in dBm0 tone chord cat x onDur positive On duration in milliseconds O infinite integer tone chord cat x offDur positive Off duration in milliseconds O infinite integer tone chord cat x repeat positive Specifies how many times the ON OFF cadence integer is repeated O infinite 4 6 1 6 Sampled Audio for Sound Effects sampled audio The following sampled audio WAVE file wav formats are supported e mono 8 KHz G711 p Law G711 A Law e L16 160006 16 bit 16 kHz sampling rate mono The phone uses built in wave files for some sound effects The built in wave files can be replaced with files downloaded from the boot server or from the Internet however these are stored in volatile memory so the files will need to remain accessible should the phone need to be rebooted Files will be truncated to a maximum size of 300 kilo bytes 6 L16 16000 is not supported on SoundPoint IP 300 301 and SoundStation IP 4000 phones Copyright 2006 Polycom Inc 101 102 Administrator s Guide SoundPoint IP SoundStation IP In the following table x is the sampled audio file number Optimization saf x Null OR valid path name OR an RFC 1738 compliant URL to a HTTP FTP or TFTP wave file resource Note Refer to the above wave file for mat restrictions Attribute Permitted Values Interpretation If Null the phone will use a built in file If set to a path name
101. equired A URI can also be specified This is blank by default Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation CONTACTS_DIRECTOR An alternative directory to use for user directory files if required A Y URI can also be specified This is blank by default OVERRIDES_DIRECTO An alternative directory to use for configuration overrides files if RY required A URI can also be specified This is blank by default Important Be aware of the limited permanent storage on the phone s Important The order of the configuration files listed in CONFIG_FILES is significant The files are processed in the order listed left to right The same parameters may be included in more than one file The parameter found first in the list of files will be the one that is effective This provides a convenient means of overriding the behavior of one or more phones without changing the baseline configuration files for an entire system For more information refer to the Configuration File Management on SoundPoint IP Phones whitepaper at www polycom com support voip 2 2 2 1 1 2 Application Configuration Files Typically the files are arranged in the following manner although parameters may be moved around within the files and the file names themselves can be changed as needed Site specific settings gt Refer to the C
102. er Configuration file Turn this feature on or off sip cfg For more information refer to 4 6 1 24 Feature lt fea Central ture gt on page 144 boot server Specify the string sent to the server for last call return e For more information refer to 4 6 1 12 Call Handling Configuration lt call gt on page 125 Web Server None if enabled Local Local Phone User None Interface 3 3 Audio Processing Features Proprietary state of the art digital signal processing DSP technology is used to pro vide an excellent audio experience 3 3 1 Low Delay Audio Packet Transmission The phone is designed to minimize latency for audio packet transmission 3 3 2 Jitter Buffer and Packet Error Concealment The phone employs a high performance jitter buffer and packet error concealment sys tem designed to mitigate packet inter arrival jitter and out of order or lost lost or excessively delayed by the network packets The jitter buffer is adaptive and config Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features urable for different network environments When packets are lost a concealment algo rithm minimizes the resulting negative audio consequences Configuration file Set the jitter buffer tuning parameters including minimum ESS sip cfg and maximum size and shrink aggression oot server For more information refer to 4 6 1 8 1 2 Codec Pro
103. ers due to UTF 8 s variable length encoding b If auto divert is also enabled it has precedence over auto reject 3 1 18 Local Digit Map The phone has a local digit map feature to automate the setup phase of number only calls When properly configured this feature eliminates the need for using the Send soft key when making outgoing calls Instead as soon as a digit pattern matching the digit map is found the call setup process will complete automatically This feature is simi lar to the digit map feature of the Media Gateway Control Protocol MGCP and the Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features configuration syntax is the same as that specified in 2 1 5 of RFC 3435 The phone behavior when the user dials digits that do not match the digit map is configurable It is also possible to strip a trailing from the digits sent Configuration file Specify impossible match behavior trailing behavior sip cfg digit map matching strings and time out value For more information refer to 4 6 1 2 Dial Plan Central lt dialplan gt on page 94 boot Configuration file Specify per registration impossible match behavior server phonel cfg trailing behavior digit map matching strings and time out values that override those in sip cfg For more information refer to 4 6 2 4 Dial Plan dialplan on page 156 Web Server Specify impossible match behavio
104. estored by reverting to the back up files 2 Customize new configuration files or apply new or changed parameters to the old configuration files Differences between old and new versions of configuration files are explained in the Release Notes that accompany the software Changes to site wide configuration files such as sip cfg can be done manually but a scripting tool is useful to change per phone configu ration files Important The configuration files listed in CONFIG FILES attribute of the master configuration file must be updated when the software is updated Any new configuration files must be added to the COBFIG FILES attribute in the appropriate order For more information refer to the Configuration File Management on SoundPoint IP Phones whitepaper at www polycom com support voip 3 Save the new configuration files and images such as sip ld on the boot server 4 Rebootthe phones Refer to Manual Reboot Menu Option or Key Presses on page 80 Copyright 2006 Polycom Inc 79 Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 4 For more information refer to 2 2 2 Application Configuration on page 13 For the latest Release Notes for system requirements bootROM version for each SoundPoint IP and SoundStation IP go to www polycom com support Manual Reboot Menu Option or Key Presses To reboot phones manually a menu option can be selected or a key combi
105. eter is enabled the Phone IP Addr and Subnet Mask parame ters are dimmed or not visible since these are guaranteed to be supplied by the DHCP server mandatory DHCP parameters and the statically assigned IP address and sub net mask will never be used in this configuration 2 2 1 3 1 Main Menu Configuration parameters that may be edited on the main setup menu are described in the table below Name Possible Values Description DHCP Client Enabled Disabled If enabled DHCP will be used to obtain the parameters discussed in 2 2 1 1 DHCP or Man ual TCP IP Setup on page 5 DHCP Menu Refer to 2 2 1 3 2 DHCP Menu on page 9 Note Disabled when DHCP client is disabled Phone IP Address dotted decimal IP Phone s IP address BOUEpes Note Disabled when DHCP client is enabled Subnet Mask dotted decimal subnet Phone s subnet mask mask Note Disabled when DHCP client is enabled Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Name IP Gateway Possible Values dotted decimal IP address Description Phone s default router Server Menu Refer to 2 2 1 3 3 Server Menu on page 11 address SNTP Address dotted decimal IP Simple Network Time Protocol SNTP server address from which the phone will obtain the current OR time domain name string GMT Offset 13 through 12 Offset of the local time z
106. ferences Optional Set Icl ml lang to be the new language region string 4 6 1 3 2 Date and Time lt datetime gt Permitted Attribute Values Interpretation Icl datetime time 24HourClock 0 1 If 1 display time in 24 hour clock mode rather than a m p m Copyright 2006 Polycom Inc 97 98 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute Icl datetime date format Permitted Values string which includes D d and M and two optional com mas Interpretation Controls format of date string D day of week d day M month Up to two commas may be included For example D dM Thursday 3 July or Md D July 3 Thursday The field may contain 0 1 or 2 commas which can occur only between characters and only one at a time For example D dM is illegal Icl datetime date longFormat 0 1 If 1 display the day and month in long format Friday November otherwise use abbrevia tions Fri Nov Icl datetime date dateTop 0 1 If 1 display date above time else display time above date 4 6 1 4 User Preferences lt user_preferences gt Attribute up headsetMode Permitted Values 0 1 0 Default Interpretation If set to 1 the headset will be selected as the preferred transducer after its first use until the headset key is pressed again otherwise hands free will be selected preferentially ove
107. figuration Refer to 2 2 2 2 Local Phone Configuration on page 22 2 2 2 1 Centralized Configuration A boot server allows global and per phone configuration to be managed centrally through XML format configuration files that are downloaded by the phones at boot time In the centrally provisioned model these files are stored on a boot server and cached in the phone If the boot server is available at boot time the phone will auto matically synchronize its cache with the boot server bootROM image application executable and configuration files are all upgraded this way 2 2 2 1 1 Configuration Files The phone configuration files consist of master configuration file and application con figuration files 2 2 2 1 1 1 Master Configuration Files Central provisioning requires that an XML format master configuration file be located on the boot server Specified Master Configuration File The master configuration file can be explicitly specified in the boot server address for example http usr pwd server dir example1 cfg The file name must end with cfg and be at least five characters long If this file cannot be downloaded the phone will search for the per phone master configuration file described below Per phone Master Configuration File If per phone customization is required for all applications that require per phone cus tomization the file should be named lt Ethernet address gt cfg where Ethernet address is the E
108. figuration file Turn this feature on or off boot sip cfg e For more information refer to 4 6 1 24 Feature lt fea server ture gt on page 144 54 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Web Server None if enabled Local Local Phone User None Interface 3 2 7 Group Call Pick up Calls to another phone within a pre defined group can be picked up without dialing the extension of the other phone This feature depends on support from a SIP server Central Configuration file Turn this feature on or off boot sip cfg For more information refer to 4 6 1 24 Feature lt fea server ture gt on page 144 Web Server None if enabled Local Local Phone User None Interface 3 2 8 Call Park Retrieve An active call can be parked and the parked call can be retrieved by another phone This feature depends on support from a SIP server Central Configuration file Turn this feature on or off boot sip cfg For more information refer to 4 6 1 24 Feature lt fea server ture gt on page 144 Web Server None f enabled Local Local Phone User None Interface Copyright 2006 Polycom Inc 55 Administrator s Guide SoundPoint IP SoundStation IP Features 3 2 9 Last Call Return The phone allows server based last call return This feature depends on support from a SIP serv
109. file dictate the Presence aspects of directory boot entries server For more information refer to 3 1 17 1 Local Contact Directory File Format on page 39 Web Server None if enabled Local Phone User The user can edit the directory contents The Watch Interface Buddy and Block Buddy fields control the buddy behavior l oral of contacts Changes will be stored in the phone s flash file system and backed up to the boot server copy of Ethernet address directory xml if this is configured When the phone boots the boot server copy of the directory if present will overwrite the local copy 3 4 2 Instant Messaging The phone supports sending and receiving instant text messages The user is alerted to incoming messages visually and audibly The user can choose to view the messages immediately or when it is convenient For sending messages the user can choose to either select a message from a pre set list of short messages or an alphanumeric text entry mode allows the typing of custom messages using the dial pad Message sending can be initiated by replying to an incoming message or by initiating a new dialog The destination for new dialog messages can be entered manually or selected from the con tact directory the preferred method 3 5 Localization Features 3 5 1 Multilingual User Interface All phones except SoundPoint IP 300 and 301 have multilingual user interfaces The system administrator or the user can ch
110. font you lose this size aspect Example of use e to overwrite the font used for SoundPoint IP 500 soft keys for ASCII the name should be fontPropSoftkey 10 U0000 U00FF fnt e to add support for a new font that will be used everywhere and that is not cur rently supported For example for the Eastern Central European Czech lan guage this is Unicode range 100 17F the name could be fontCzechIP500 10 U0100 UOIFEfnt and fontCzechIP600 19 U0100 UOIFEfnt When defining a single fon file there is a need for a font delimiter currently Copyright Polycom Canada Ltd is used as an embedded delimiter but this can be configured using font delimiter The font delimiter is important to retrieve the dif ferent mangled fnt blocks This font delimiter must be placed in the copyright attribute of the fnt header fon files are useful if you want to include support for a large number of font ranges at once otherwise if simply adding or changing a few fonts currently in use multiple fnt files are recommended since they are easier to work with individually Attribute Permitted Values Default Interpretation font delimiter string up to 256 ASCII Null Delimiter required to retrieve differ characters ent grouped fnt blocks Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 15 1 IP 400 font IP 400 Optimization Att
111. fore a request gets executed If set to audio a request can be exe cuted as soon as there is no active audio on the phone independently of any call state If set to call a request can be executed as soon as there are no calls in any state on the phone Copyright 2006 Polycom Inc 143 Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 24 Feature lt feature gt These settings control the activation or deactivation of a feature at run time In the table below x is the feature number Optimization Attribute feature x name Permitted Values presence messaging directory calllist ring download calllist received calllist placed calllist missed url dialing call park group call pickup directed call pickup last call return acd login logout acd agent available Interpretation These are features offered on the phone e presence is the presence feature including management of buddies and own status e messaging is the instant messaging feature e directory is the local directory feature e calllist is the locally controlled call lists nng download is run time downloading of ringers e calllist received is the received calls list fea ture the calllist feature must be enabled for this feature to be available e calllist placed is the placed calls list feature the calllist
112. g ccccccccccccccccccccccccccccee dD 4 4 Event Logging cccccccccccccccccccccccccccccccccccccccccccccccee SO 4 5 Audio Quality Issues and VLANS eee ee ee B T 4 9 IPS snb tut mau amu Mna eR NM RUE 81 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Table of Contents 4157 EEE BOAT Qe octo o tal A Sd Ta A 82 AD S RICP SODO cuori de Y Mv em voa FR eer DH ANDORRA 83 4 6 Configuration Files ccce ee eee eee ee eee eee eee ee occcccccccc B4 4 6 1 SIP Configuration sip cfg ttt 04 4 6 1 1 Protocol SIGUE RODEO aote ttti ett cette tto cera aa p ettet 05 2 6 si Dialis dial plaisirs t eoe s e eee bedient a 94 4 6 1 3 Localization lt locolization gt tedio tonto tros Hoods londres brenda 95 4 6 1 4 User Preferences user preferences sssssssssccssssssssssssssssssssseseessssnsssscessssssssseseessssneeeeseee 98 2 5 1 5 ONES e TOHOS finn telecon Site otto cito diee ecu elitti 99 4 6 1 6 Sampled Audio for Sound Effects sampled audio ss 101 4 6 1 7 Sound Effects eound elfede o eto ee ae e e totas 103 4 6 1 8 Voice Settings lt voice gt asset asccsesaecsitte vias xtvebantaastssentsassaaseilacstt scnsteabaR cevmenbuabsteaeads 108 45 19 Quality of Sene lt Q S S iriso aoan el aan matices 118 4 6 1 10 Basic TCP IP ICR PAX se ectactacera o 121 4 6 1 1 T WebServer SulIED Sister sient atu n cd 125 4 6 1
113. ging and Presence Leverag ing Extensions 5 2 4 The phone is compatible with the Presence and Instant Messaging features of Microsoft Windows Messenger 5 1 In a future release support for the Presence and Instant Message recommendations in the SIP Instant Messaging and Presence Lever aging Extensions SIMPLE proposals will be provided draft ietf simple cpim mapping 01 draft ietf simple presence 07 draft ietf simple presencelist package 00 draft ietf simple winfo format 02 draft ietf simple winfo package 02 or their successors Shared Call Appearance Signaling A shared line is an address of record managed by a server The server allows multiple end points to register locations against the address of record The phone supports shared call appearances SCA using the SUBSCRIBE NOTIFY method in the SIP Specific Event Notification framework RFC 3265 The events used are e call info for call appearance state notification e line seize for the phone to ask to seize the line Copyright 2006 Polycom Inc 171 Administrator s Guide SoundPoint IP SoundStation IP Session Initiation Protocol SIP 5 2 5 Bridged Line Appearance Signaling 172 A bridged line is an address of record managed by a server The server allows multiple end points to register locations against the address of record The phone supports bridged line appearances BLA using the SUBSCRIBE NOTIFY method in the
114. hat one or more messages voice mail are waiting at the message center se appLocalEnabled 0 1 1 If set to 1 local user interface sound effects such as confirmation error tones will be enabled 4 6 1 7 1 Patterns lt patterns gt Patterns use a simple script language that allows different chord sets or wave files to be strung together with periods of silence The script language uses the following instructions Instruction Meaning Example sampled n Play sampled audio se pat callProg x inst y type sampled sampled audio file n file instruction type se pat callProg x inst y value 3 specifies sampled audio file 3 chord n d Play chord set n dis se pat callProg x inst y type chord chord set optional and allows instruction type fe chord AMA se pat callProg x inst y value 3 specifies call duration to be over ropress chord set 3 ridden to d millisec P 8 onds se pat callProg x inst y param 2000 override ON duration of chord set to 2000 milliseconds silence d Play silence for d se pat callProg x inst y type silence silence instruc milliseconds Rx tion type ado orga se pat callProg x inst y value 300 specifies silence is to last 300 milliseconds Copyright 2006 Polycom Inc 103 Administrator s Guide SoundPoint IP SoundStation IP Optimization Instruction Meaning branch n Advance n instruc tions and execut
115. he bootROM that does not recognize encrypted files For more information refer to 2 2 2 1 1 1 Master Configuration Files on page 13 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 Optimization 4 1 4 2 4 2 1 Ethernet Switch The SoundPoint IP phones contain two Ethernet ports labeled LAN and PC and an embedded Ethernet switch that runs at full line rate The Ethernet switch allows a per sonal computer and other Ethernet devices to connect to the office LAN by daisy chaining through the phone eliminating the need for a stand alone hub The SoundPoint IP switch gives higher transmit priority to packets originating in the phone SoundPoint IP can be powered through a local AC power adapter or can be line powered power supplied through the signaling or idle pairs of the LAN Ethernet cable Line powering typically requires that the phone plugs directly into a dedicated LAN jack Devices that do not require LAN power can then plug into the SoundPoint IP PC Ethernet port SoundPoint IP Switch Port Priorities To help ensure good voice quality the Ethernet switch embedded in the SoundPoint IP phones should be configured to give voice traffic emanating from the phone higher transmit priority than those from a device connected to the PC port If not using a VLAN VLAN blank in the setup menu this will automatically be the case If using a VLAN ensur
116. he bootROM will only download cryptographically signed bootROM or application images For HTTPS widely recognized certificate authorities are trusted by the phone and custom certificates can be added refer to 6 1 Trusted Certificate Authority List on page 173 Copyright 2006 Polycom Inc 7 Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation 2 2 1 3 Local User Interface Setup Menus Access to Network Configuration Menu Phase 1 bootROM The network configuration menu is accessible during the auto boot countdown of the bootROM phase of operation Press the SETUP soft key to launch the main menu Phase 2 application The network configuration menu is accessible from the main menu Navigate to Menu gt Settings gt Advanced gt Admin Settings gt Network Configuration Advanced Settings are locked by default Enter the administrator password to unlock Note that the factory default password is 456 Phone network configuration parameters may be edited by means of Main menu Refer to 2 2 1 3 1 Main Menu on page 8 DHCP submenu Refer to 2 2 1 3 2 DHCP Menu on page 9 Server submenu Refer to 2 2 1 3 3 Server Menu on page 11 Ethernet submenu Refer to 2 2 1 3 4 Ethernet Menu on page 12 Use the soft keys the arrow keys the Sel v and the Del X keys to make changes Certain parameters are read only due to the value of other parameters For example if the DHCP Client param
117. he default SIP key layouts for SoundPoint IP 300 IP 301 IP 430 IP 500 IP 501 IP 600 IP 601 and SoundStation IP 4000 models Copyright 2006 Polycom Inc 29 30 Administrator s Guide SoundPoint IP SoundStation IP SoundPoint IP 300 and 301 Key Layout Menu 32 Do Not Disturb 23 Redial 7 REL Copyright 2006 Polycom Inc Features Administrator s Guide SoundPoint IP SoundStation IP Features SoundPoint IP 500 and 501 Key Layout cc X Sd O DLO SL 5 Xs 2 38 Directories UJ B 31 28 27 26 25 Menu Call Lists a OS GLG Conference 29 22 3 2 GHI JKL MNO Do Not Disturb Transfer 9 E 19 20 21 Redial 1 Pars Tuv wave 36 7 Hold D N en D e Key ID 33 A NM Co a 1 H N E 41 31 HOPPE Messages ln q Copyright 2006 Polycom Inc 31 Administrator s Guide SoundPoint IP SoundStation IP Features SoundPoint IP 4000 Key Layout MSRP OE AS A A KE 27 98 129 e3 C G 525 Cs Key ID IP 300 amp 301 IP 430 Function IP 500 amp 501 IP 600 amp 601 IP 4000 Function Function Function Function 1 Linel Linel ArrowUp ArrowUp Dialpadl 2 Line2 Line2 ArrowLeft ArrowLeft Dialpad2 3 n a n a Select ArrowDown Dialpad3 4
118. he idle display feature and modify the IDLE_DISPLAY animation for each model to point to your bitmap again without the bmp extension lt indicators ind idleDisplay enabled 1 gt lt Animations gt lt IP_300 gt lt IP_300 gt lt IP_500 gt lt IDLE_DISPLAY ind anim IP_500 38 frame 1 bitmap logo 500 ind anim IP_500 38 frame 1 duration 0 gt IP 500 IP 600 XIDLE DISPLAY ind anim IP 600 38 frame l bitmap 2 logo 600 ind anim IP_600 38 frame 1 duration 0 gt lt IP_600 gt lt IP_4000 gt lt IDLE_DISPLAY ind anim IP 4000 38 frame l bitmap logo 4000 ind anim IP_4000 38 frame 1 duration 0 gt lt IP_4000 gt lt Animations gt lt indicators gt Finally edit the MAC cfg file to instruct the phone to download the bitmap files at boot time MISC FILES logo 500 bmp for SPIP 500 501 phones MISC FILES logo 600 bmp for SPIP 600 601 phones MISC FILES logo 4000 bmp for SSIP 4000 phones Many configuration generation systems do not make it easy to customize the contents of this file based on the model if you are using one of these systems you can have all phones download all the bitmaps MISC FILES logo 500 bmp logo 600 bmp logo 4000 bmp for all phones 176 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Appendix 2 7 Appendix 2 7 1 Third Party Software Attribution The following third party s
119. herwise retryTim eOut determines how often retries will be sent Units milliSeconds Finest resolution 100ms 87 Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation volpProt server x retryMaxCount Null or 3 If set to 0 or Null 3 is used integer non negative retryMaxCount retries will be attempted before moving on to the next available server volpProt server x expires lineSeize positive integer minimum 10 30 Requested line seize subscrip tion period a This is the phone s requested registration period The period negotiated with the server may be different The phone will attempt to re register at the beginning of the overlap period For example if expires 3600 and overlap 60 the phone will re register after 3540 seconds 3600 60 4 6 1 1 3 SDP lt SDP gt Permitted Attribute Values Default Interpretation volpProt SDP answer userLo Oorl 0 If set to 1 the phones uses its own pref calPreferences erence list when deciding which codec to use rather than the preference list in the offer If set to 0 disabled 4 6 1 1 4 SIP lt SIP gt Permitted Attribute Values Default Interpretation volpProt SIP useRFC2543hold 0 1 0 If set to 1 use the obsolete c 0 0 0 0 RFC2543 technique otherwise use SDP media direction attributes such as a sendonly per RFC 3264 whe
120. ht 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation reg x server y address dotted decimal Null Optional IP address or host name port IP address or transport registration period fail over host name parameters and lineseize subscription period of a SIP server that accepts reg reg x server y port 0 Null 1 to Null istrations Multiple servers can be listed 65535 starting with y 1 2 for fault toler reg x server y transport DNSnaptr or DNSna ance If specified these ee will TCPpreferred or ptr override the servers specified in sip cfg UDPonly or in 4 6 1 1 2 Server lt server gt on TLS page 85 Ieg x server y expires ositive integer Null NOUS TE the TEE ase tier AdE Ex imi P 8 parameter is non Null all of the reg x server y register 0 1 Null reg x server y xxx parameters will override the parameters specified in reg x server y expires over positive integer 60 sip cfg in 4 6 1 1 2 Server lt server gt on lap minimum 5 page 85 maximum 65535 Note TLS is not supported on Sound Point IP 300 and 500 phones reg x server y retry Time Null or non neg Null Out ative integer reg x server y retryMax Null or non neg Null Count ative integer reg x server y expires lineS positive integer Null eize reg x acd login logout 0 1 0 If both parameters are set
121. ide DHCP parame ters for the SNTP server address and GMT off set If set to 0 DHCP values will override configuration file parameters If set to 1 the configuration file parameters will override DHCP values tcpIpApp sntp daylightSavings enable 0 1 1 If set to 1 apply day light savings rules to displayed time tcpIpApp sntp daylightSavings fixedDay 0 1 0 If set to 1 then month Enable and date are used for example April Ist otherwise month date and dayOfWeek are used tcpIpApp sntp daylightSavings start month 1 12 4 April Month to start DST 1 Jan 2 Feb 12 Dec 122 Copyright 2006 Polycom Inc Week lastInMonth Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation tcpIpApp sntp daylightSavings start date 1 31 1 Day of the month to start DST tcpIpApp sntp daylightSavings start time 0 23 2 Time of day to start DST in 24 hour clock 222 am 1422 pm tcpIpApp sntp daylightSavings start dayOf 1 7 1 Day of week to apply Week DST 1 Sun 2 Mon 7 Sat tcpIpApp sntp daylightSavings start dayOf 0 10 0 If set to 1 and fixedDay Week lastInMonth Enable 0 start DST on the last day of the week specified by dayOf Week in the month rather than the first in the month tcpIpApp sntp daylightSavings stop month 1 12 10 Month to stop DST 1 Jan 2 Feb 12 Dec
122. if not using HTTPS If the phone already has a key a new key can be downloaded to the phone encrypted using the old key refer to 2 2 3 1 Changing the Key on the Phone on page 24 At a later date new phones from the factory will have a key pre loaded in them that will be shared with trusted customers This key will be changed at regular intervals to enhance security Configuration File Specify the phone specific contact directory and the phone sip cfg specific configuration override file For more information refer to section 4 6 1 20 1 Central Encryption lt encryption gt on page 141 boot server Configuration file Change the encryption key lt device gt cf 8 For more information refer to section 2 2 2 1 1 3 Set ting Flash Parameters from Configuration Files on page 16 Web Server if None enabled Local Local Phone User None Interface Copyright 2006 Polycom Inc 75 76 Administrator s Guide SoundPoint IP SoundStation IP Features Note The SoundPoint IP 300 and 500 phones will always fail at decrypting files These phones will recog nize that a file is encrypted but cannot decrypt it and will display an error Encrypted configuration files can only be decrypted on the SoundPoint IP 301 430 501 600 and 601 and the SoundStation IP 4000 phones The master configuration file cannot be encrypted on the boot server This file is downloaded by t
123. il sipping bla 02 txt Implementing Bridged Line Appearances BLA Using Session Initiation Protocol SIP draft ietf simple event list 07 txt Session Initiation Protocol SIP Event Notification Extension for Resource Lists draft levy sip diversion 04 txt Diversion Indication in SIP draft ietf sip session timer 12 txt Session Timers in the Session Initiation Protocol SIP draft ietf sipping dialog package 06 txt INVITE Initiated Dialog Event Package for the Session Initiation Protocol SIP draft ietf sip privacy 04 txt SIP Extensions for Network Asserted Caller Identity and Privacy within Trusted Networks draft ietf sip referredby 05 txt SIP Referred by Mechanism draft levy sip diversion 06 txt Diversion Indication in SIP draft ietf sipping cc conferencing SIP Call Control Conferencing for User Agents 03 txt draft ietf sip connect reuse 04 Connection Reuse in the Session Initiation Protocol SIP 170 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Session Initiation Protocol SIP 5 2 2 5 2 3 Request Support Method Supported Notes INFO Yes RFC 2976 the phone does not generate INFO requests but will issue a final response upon receipt No INFO message bodies are parsed MESSAGE Yes Final response is sent upon receipt Message bodies of type text plain are sent and received UPDATE Yes SIP for Instant Messa
124. ile Enable this feature per registration pucnehcts e For more information refer to 4 6 2 1 Registration reg on page 149 Web Server None if enabled Local Local Phone User None Interface 3 6 5 Server Redundancy The phone can be configured with multiple SIP servers one primary and one or more backup The phone will switch to a backup server when the current primary server fails Backup server configuration can be static or can use advanced DNS methods In Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features the case of static server lists when a server registration fails registration will be attempted on another server If the phone is not registered to the first server in the list when registration fails it will start by trying to register to the first server When mak ing a new call if the INVITE fails the other servers in the list will be tried one by one for routing signaling until the last server is tried Definition of signaling failure registration or start of call e If TCP is used The signaling fails if the connection fails or the Send fails If UDP is used The signaling fails if ICMP is detected or if the signal times out If the signaling has been attempted through all servers in the list and this is the last server then the signaling fails after the complete UDP timeout defined in RFC 3261 If it is not the last server in the list the maximum nu
125. index should match one defined in 4 6 1 7 1 1 Call Progress Patterns on page 105 Copyright 2006 Polycom Inc 107 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute Permitted Values Interpretation se rt x timeout positive integer only The duration of the ring in milliseconds relevant if the type is before the call is auto answered If this field set to ring answer is omitted or is left blank a value of 2000 is Default value is 2000 used se rt x mod 0 1 Set to 1 if the user interface should allow for modification by the user of the ringer index used for this ring class a Modification through user interface will be implemented in a future release 4 6 1 8 Voice Settings voice 4 6 1 8 1 Voice Coding Algorithms codecs The following voice codecs are supported MIME Sample Effective Audio Algorithm Type Label Bit Rate Rate Frame Size Bandwidth G711p law PMCU G7limu 64 Kbps 8 Ksps 10ms 80ms 3 5KHz G711a law PCMA G711A 64 Kbps 8 Ksps 10ms 80ms 3 5KHz G729AB G729 G729AB 8 Kbps 8 Ksps 10ms 80ms 3 5KHz 4 6 1 8 1 1 Codec Preferences lt preferences gt Permitted Attribute Values Default Interpretation voice codecPref G711Mu Null 1 3 1 Specifies the codec preferences for SoundPoint IP 430 500 501 600 voice codecPref G711A 2 and 601 platforms voice codecPref G729AB
126. ion Files on page 13 and 2 2 2 2 Local Phone Configuration on page 22 Important The order of the configuration files listed in CONFIG FILES is significant e The files are processed in the order listed left to right The same parameters may be included in more than one file The parameter found first in the list of files will be the one that is effective Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 1 Protocol lt volpProt gt 4 6 1 1 1 Local local Optimization Permitted Attribute Values volpProt local port 0 to 65535 Default Interpretation 5060 packets Local port for sending and receiving SIP signaling If set to 0 or Null 5060 is used for the local port but it is not advertised in the SIP signaling If set to some other value that value is used for the local port and it is advertised in the SIP signaling 4 6 1 1 2 Server lt server gt Attribute volpProt server dhcp available Permitted Values Default 0 1 0 Interpretation If set to 1 check with the DHCP server for SIP server IP address If set to 0 do not check with DHCP server volpProt server dhcp option 128 to 255 Option to request from the DHCP server if volp Prot server dhcp available 1 There is no default value for this parameter it must be filled in with a valid value volpProt server dhcp type 0
127. ion Files on page 13 and 2 2 2 2 Local Phone Configuration on page 22 Important The order of the configuration files listed in CONFIG_FILES is significant e The files are processed in the order listed left to right The same parameters may be included in more than one file The parameter found first in the list of files will be the one that is effective 4 6 2 1 Registration reg SoundPoint IP 300 301 and 430 support a maximum of two unique registrations SoundPoint IP 500 and 501 support three SoundPoint IP 600 supports six and SoundPoint IP 601 supports 12 Up to three SoundPoint IP Expansion Modules can be added to a single host phone increasing the total number of buttons to 48 registra tions Each registration can optionally be associated with a private array of servers for completely segregated signaling SoundStation IP 4000 supports a single registration In the following table x is the registration number IP 300 301 and 430 xz1 2 IP 500 and 501 x 1 3 IP 600 x 1 6 IP 601 x 1 12 IP 4000 x 1 Permitted Attribute Values Default Interpretation reg x display Name UTF 8 encoded Null Display name used for local user inter string face as well as SIP signaling reg x address string in the for Null The user part or the user and the host mat userPart er part of the phone s SIP URI er RE The user part of the phone s SIP URI For example reg x address 1002 from 1002 polycom com or
128. ion Protocol SIP All the basic calling functionality described in the SIP specification is supported Refer to 5 1 1 RFC and Internet Draft Support on page 163 for supported RFC s and drafts Transfer is included in the basic SIP support 5 1 1 RFC and Internet Draft Support ID Title RFC 2387 The MIME Multipart Related Content type RFC 3261 SIP Session Initiation Protocol replacement for RFC 2543 RFC 3262 Reliability of Provisional Responses in the Session Initiation Pro tocol SIP RFC 3263 Session Initiation Protocol SIP Locating SIP Servers RFC 3264 An Offer Answer Model with the Session Description Protocol SDP RFC 3265 Session Initiation Protocol SIP Specific Event Notification RFC 3515 The Session Initiation Protocol SIP Refer Method draft ietf sip cc transfer 05 txt SIP Call Control Transfer RFC 3891 The Session Initiation Protocol SIP Replaces Header 5 1 2 Request Support Method Supported Notes REGISTER Yes INVITE Yes ACK Yes CANCEL Yes BYE Yes Copyright 2006 Polycom Inc 163 164 Administrator s Guide SoundPoint IP SoundStation IP Session Initiation Protocol SIP Method Supported OPTIONS Yes Notes SUBSCRIBE Yes NOTIFY Yes REFER Yes PRACK Yes 5 1 3 Header Support In the following table a Yes in the Supported column means the header is sent and
129. ir Refer to 2 2 1 Basic Network Setup on page 5 boot server through DHCP or statically To reboot phones a menu option can be selected or a key combination can be held down The menu option is called Restart Phone and it is in the Settings menu For the key combination press and hold the following keys simultaneously until a confirmation tone is heard or for about three seconds IP 300 amp IP 301 Volume Volume Hold and Do Not Disturb IP 430 500 amp IP 501 Volume Volume Hold and Messages IP 600 amp IP 601 Volume Volume Mute and Mes sages IP 4000 Volume and Select Monitor the boot server event log and the uploaded event log files if permitted Ensure that the configuration process completed cor rectly Start making calls a If the provisioning protocol requires an account name and password the server account name and password must match those configured in the phones Defaults are provisioning protocol FTP name PlemSplp password PlemSpIp 2 2 2 2 Local Phone Configuration As the only method of modifying phone configuration or as a distributed method of augmenting a centralized provisioning model a local phone based configuration web server is available unless it is disabled through sip cfg For more information refer to 4 6 1 11 Web Server lt HTTPD gt on page 125 The phone s local user interface also permits many application settings to be modified such as SIP server a
130. l Interface will be stored in the phone s flash file system and backed up to the boot server copy of lt Ethernet address directory xml if this is configured When the phone boots the boot server copy of the directory if present will overwrite the local copy Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 3 1 17 1 Local Contact Directory File Format Features An example local contact directory is shown Look to the table for an explanation of each element Local Contact Directory File example lt xml version 1 0 encoding UTF 8 standalone yes gt lt directory gt lt item_list gt lt item gt lt In gt Doe lt In gt lt fn gt J ohn lt fn gt lt ct gt 1001 lt ct gt lt sd gt 1 lt sd gt lt rt gt 1 lt rt gt lt dc gt lt ad gt 0 lt ad gt lt ar gt 0 lt ar gt lt bw gt 0 lt bw gt lt bb gt 0 lt bb gt lt item gt lt item gt lt In gt Smith lt In gt lt fn gt Bill lt fn gt lt ct gt 1003 lt ct gt lt sd gt 3 lt sd gt lt rt gt 3 lt rt gt lt dc gt lt ad gt 0 lt ad gt lt ar gt 0 lt ar gt lt bw gt 0 lt bw gt lt bb gt 0 lt bb gt lt item gt lt item_list gt lt directory gt Element fn Permitted Values Interpretation UTF 8 encoded string of up to first name 40 bytes UTF 8 encoded string of up to last name 40 bytes Copyright 2006 Polycom Inc
131. l TCP IP Setup Basic network settings can be derived from DHCP or entered manually using the phone s LCD based user interface or downloaded from configuration files Contact Polycom Customer Support for more information on this use of configuration files Polycom recommends using DHCP where possible to eliminate repetitive manual data entry The following table shows the manually entered networking parameters that may be overridden by parameters obtained from a DHCP server or configuration file Configuration File Local Parameter DHCP Option DHCP Phase 2 application only FLASH 1 2 3 IP address 1 e Copyright 2006 Polycom Inc S Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Configuration File Local Parameter DHCP Option DHCP Phase 2 application only FLASH subnet mask 1 z s IP gateway 3 z boot server address Refer to 2 2 1 3 2 DHCP Menu on page 9 SIP server address 1515 SNTP server address 42 then 4 ec 2 d e SNTP GMT offset DNS server IP address 6 alternate DNS server IP 6 address DNS domain 15 Refer to Special Case Cisco Discovery Protocol CDP over VLAN ID 2 2 1 3 2 rides Local FLASH that overrides DHCP VLAN Dis DHCP Menu covery on page 9 a For more information on DHCP options go to http www ietf org rfc
132. l have to synchronize the files between servers in the background You may want to disable the redundancy for uploads by specifying specific IP addresses instead of URLs for logs overrides and directory in the MAC cfg Copyright 2006 Polycom Inc 19 20 Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Step 1 Set up boot server s Note Typically all phones are configured with the same server account but the server account provides a means of conveniently partitioning the configuration Give each account an unique home directory on the server and change the configuration on an account by account basis Instructions Install boot server application or locate suitable exist ing server s Use RFC compliant servers Create account and home directory Note that each phone may open multiple connections to the server The phone will attempt to upload log files a configu ration override file and a directory file to the server This requires that the phone s account has delete write and read permissions The phone will still func tion without these permissions but will not be able to upload files The files downloaded from the server by the phone should be made read only 2 Copy all files Copy all files from the distribution zip file to the phone home directory Maintain the same folder hier archy 3 Create per phone configuration file
133. le reg 1 address 7778 Set the reg 1 server y address to the LCS server name Optional Set the reg 1 server y transport attribute to TCPpreferred or TLS Your selection depends on the LCS configuration Set reg 1 auth userlId to the phone s LCS username For example reg 1 auth userld jbloggs Set reg 1 auth password to the LCS password For example reg 1 auth password Password2 Locate the roaming buddies attribute Set the roaming buddies reg element to 1 Refer to 4 6 2 8 Roaming Buddies roaming buddies on page 161 10 Locate the roaming privacy attribute Copyright 2006 Polycom Inc 71 Administrator s Guide SoundPoint IP SoundStation IP Features 11 12 Set the roaming_privacy reg element to 1 Refer to 4 6 2 9 Roaming Privacy lt roaming_privacy gt on page 162 Save the modified Per Phone Configuration file Dual Registration with Microsoft Office Live Communications Server 2005 as the Presence Server Optional Modify the sip cfg configuration file as follows 1 NwWPwWhd 7 Open sip cfg in an XML editor Locate the feature parameter For the feature 1 name presence attribute set feature 1 enabled to 1 For the feature 2 name messaging attribute set feature 2 enabled to 1 Locate the voIpProt parameter If SIP forking is desired set voIpProt SIP ms forking attribute to 1 Refer to 4 6 1 1 4 SIP lt SIP gt on page 88 Save the modified SIP Configuratio
134. led integer for scrolling will go into scrolling mode until the key is released Keys enabled for scrolling are menu navigation keys left right up down arrows volume keys and some context spe cific soft keys The value is an integer multiple of 500 milliseconds 1 500ms SoundPoint IP 300 301 430 500 501 and 600 key functions can be changed from the factory defaults although this is typically not necessary For each key whose func tion you wish to change add an XML attribute in the format described in the following table to the lt keys gt element of the configuration file These will override the built in assignments Remapping the arrow keys is not recommended In the following table x IP_300 IP 430 IP 500 or IP 600 y is the key number Note that IP 300 parameters affect SoundPoint IP 300 and 301 phones IP 430 parameters affect SoundPoint IP 430 phones and IP 500 parameters affect SoundPoint IP 500 and 501 phones IP 300 yz1 35 IP 430 yz1 35 IP 500 yz1 40 IP 600 yz1 42 Attribute key x y function prim Permitted Values Functions listed below Interpretation Sets the function for key y on platform x key x y subPoint prim positive integer Sets the sub identifier for key functions with a secondary array identifier such as SpeedDial The following table lists the functions that are available Function Function ArrowDown Lin
135. les and the customized sound effect wave files require a boot server Provides common file uploads when permitted The boot server is the reposi tory for boot process and application event log files very effective when diag nosing system problems local configuration changes through the Ethernet address gt phone cfg boot server configuration overrides file the phone treats the boot server copy as the original when booting per phone contact directory named Ethernet address gt directory cfg Provides a common repository for the application images and configuration files The boot server copy can be used to repair a damaged phone configura tion in the same way that system repair disks work for PCs 2 2 Installation Process Regardless of whether or not you will be installing a centrally provisioned system the following steps are required to get your organization s phones up and running 1 Basic TCP IP Network Setup such as IP address and subnet mask For more infor mation refer to 2 2 1 Basic Network Setup on page 5 2 Application Configuration such as application specific parameters For more information refer to 2 2 2 Application Configuration on page 13 For the detailed steps required in a boot server deployment refer to 2 2 2 1 2 Boot Server Deployment for the Phones on page 19 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation 2 2
136. lest jitter buffer depth in milli 60 multi seconds that must be achieved before ple of 10 play out begins for the first time Once this depth has been achieved initially the depth may fall below this point and play out will still continue This parameter should be set to the smallest possible value which is at least two packet pay loads and larger than the expected short term average jitter The IP4000 values are the same as the IP30x values voice audioProfile x jitterBufferShrink 10 20 30 The absolute minimum duration time in multiple of milliseconds of RTP packet Rx with no 10 packet loss between jitter buffer size shrinks Use smaller values 1000 ms to minimize the delay on known good net works Use larger values to minimize packet loss on networks with large jitter 3000 ms Copyright 2006 Polycom Inc 109 110 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute voice audioProfile x jitterBufferMax Permitted Values gt jitterBuf ferMin multiple of 10 lt 500 for IP 430 500 501 and 600 lt 160 for IP 300 and 301 Interpretation The largest jitter buffer depth to be sup ported in milliseconds Jitter above this size will always cause lost packets This parameter should be set to the smallest possible value that will support the expected network jitter 4 6 1 8 2 Volume Persistence lt volume
137. ly marked as such and must not be misrepre sented as being the original software 3 This notice may not be removed or altered from any source distribution Jean loup Gailly Mark Adler jloup gzip org madler alumni caltech edu Copyright 2006 Polycom Inc 179 180 Administrator s Guide SoundPoint IP SoundStation IP Appendix 2 Expat Copyright c 1998 1999 2000 Thai Open Source Software Center Ltd and Clark Cooper Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy modify merge publish distribute sublicense and or sell copies of the Software and to permit per sons to whom the Software is furnished to do so subject to the following conditions The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PUR POSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHER WISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE
138. mber of retries using the configurable retry timeout is used For more information refer to 4 6 1 1 2 Server lt server gt on page 85 and 4 6 2 1 Registration lt reg gt on page 149 3 6 5 1 DNS SIP Server Name Resolution 3 6 6 If a DNS name is given for a proxy registrar address the IP address es associated with that name will be discovered as specified in RFC 3263 Locating SIP Servers If a port is given the only lookup will be an A record If no port is given NAPTR and SRV records will be tried before falling back on A records if NAPTR and SRV records return no results If no port is given and none is found through DNS 5060 will be used Refer to Attp www ietf org rfc rfc3263 txt for an example Note Failure to resolve a DNS name is treated as signalling failure that will cause a fail over Microsoft Office Live Communications Server 2005 Integration SoundPoint IP phones can used with Microsoft Office Live Communications Server 2005 and Microsoft Office Communicator to help improve business efficien cies and increase productivity and to share ideas and information immediately with business contacts Copyright 2006 Polycom Inc 69 70 Administrator s Guide SoundPoint IP SoundStation IP Features Note Any contacts added through the SoundPoint IP phone s buddy list will appear in as a contact in Microsoft Office Communicator and Windows Messenger Impo
139. me SIP line that is currently in focus on the LCD this was the behavior in SIP 1 6 5 Set to 0 means disabled this was the behavior in SIP 1 6 6 Note This may fail due to glare issues in which case the phone may select a differ ent available line for the call a The call diversion no answer feature will take precedence over this feature if enabled For more information refer to 4 6 2 3 3 No Answer noanswer on page 155 4 6 1 12 1 Shared Calls lt shared gt Permitted Attribute Values Default Interpretation call shared disableDivert 0 1 1 If set to 1 disable diversion feature for shared lines call shared seizeFailReorder 0 1 1 If set to 1 play re order tone locally on shared line seize failure 126 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute call shared oneTouchResume Permitted Values 0 1 0 Default Interpretation Note This parameter affects the SoundStation IP 4000 phone only For other phones a quick press and release of the line key will resume a call whereas pressing and holding down the line key will show a list of calls on that line If set to 1 when a shared line has a call on hold the remote user can press that line and resume the call If more than one call is on hold on the line then the first one will be selected and resumed auto matically If set to 0
140. ments gt This section assigns a type a class and in the case of the GraphicIcon type a physical location and size in pixels on the LCD display or in the case of the LED type a physi cal LED number Copyright 2006 Polycom Inc 135 Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 1 18 4 1 LEDs lt led gt In the following table x is the LED number Permitted Attribute Values Interpretation ind led x index This is for internal usage only and should not be changed this is the logical index ind led x class positive integer Assigns the class defined in 4 6 1 18 3 Classes lt Classes gt on page 135 for this indicator ind led x physNum This maps the logical index to a specific physical LED 4 6 1 18 4 2 Graphic Icons lt gi gt lt IP_300 gt lt IP_400 gt lt IP_500 gt lt IP_600 gt and lt IP_4000 gt In the following table x IP_300 IP 400 IP 500 IP 600 or IP 4000 y is the graphic icon number Note that IP 300 parameters affect SoundPoint IP 300 and 301 phones IP 400 parameters affect SoundPoint IP 430 phones IP 500 parameters affect SoundPoint IP 500 and 501 phones and IP 600 parameters affect SoundPoint IP 600 and 601 phones Permitted Attribute Values Interpretation ind gi x y index This is for internal usage only and should not be changed this is the logical index ind gi x y class positive integer Assigns the class
141. mitted Values Default dialplan x rout dotted decimal IP Null ing server y address address or host name dialplan x rout 1 to 65535 5060 Interpretation IP address or host name and port of a SIP server that will be used for routing calls Multiple servers can be listed starting with y 1 2 for fault tolerance 4 6 2 4 2 2 Emergency lt emergency gt In the following attributes y is the index of the emergency entry description and z is the index of the server associated with the emergency entry y For each emergency entry index y one or more server entry indexes y z can be configured y and z must both follow single step increasing numbering starting at 1 gency y server z Attribute Permitted Values Default Interpretation dialplan x routing emer Comma separated list Null This represents the gency y value of entries or single URLs that should be Example entry representing aor is 17 1g watched for emergency a combination of SIP VU RC routing URL 911 sos When one of these defined URL is detected as being dialed by the user the call will be automatically directed to the defined emergency server dialplan x routing emer positive integer Null Index representing the server defined in 4 6 2 4 2 Server lt server gt on page 158 that will be used for emergency routing Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP
142. n 4 6 1 8 5 Acoustic Echo Suppression lt AES gt These settings control the performance of the speakerphone acoustic echo suppressor Note Polycom recommends that you do not change these values Attribute Default voice aes hs enable 0 voice aes hs duplexBalance 7 voice aes hd enable 0 voice aes hd duplexBalance 0 voice aes hf enable 1 voice aes hf duplexBalance 0 7 voice aes hf duplexBalance 7 voice aes hf duplexBalance 2 6 voice aes hf duplexBalance 3 6 voice aes hf duplexBalance 4 5 voice aes hf duplexBalance 5 4 voice aes hf duplexBalance 6 4 voice aes hf duplexBalance 7 3 voice aes hf duplexBalance 8 2 voice aes hf duplexBalance IP 4000 0 10 voice aes hf duplexBalance IP 4000 1 9 voice aes hf duplexBalance IP 4000 2 8 voice aes hf duplexBalance IP 4000 3 voice aes hf duplexBalance IP 4000 4 7 6 voice aes hf duplexBalance IP 4000 5 5 voice aes hf duplexBalance IP 4000 6 4 voice aes hf duplexBalance IP 4000 7 3 voice aes hf duplexBalance IP 4000 8 2 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 1 8 6 Background Noise Suppression lt NS gt These settings control the performance of the transmit background noise suppression feature Note Polycom recommends that you do not change these values
143. n file Modify the phonel cfg configuration file as follows l 2 3 11 12 13 72 Open phone1 cfg in an XML editor Locate the registration parameter Select a registration to be used for the Microsoft Office Live Communica tions Server 2005 Typically this would be 2 Set the reg x address to the LCS address For example reg 2 address 7778 Set the reg x server y address to the LCS server name Optional Set the reg 2 server y transport attribute to TCPpreferred or TLS Your selection depends on the LCS configuration Set reg x auth userld to the phone s LCS username For example reg 2 auth userld jbloggs Set reg x auth password to the LCS password For example reg 2 auth password Password2 Locate the roaming_buddies attribute Set the roaming_buddies reg element to the number coresponding to the LCS registration For example roaming_buddies reg 2 Refer to 4 6 2 8 Roaming Buddies lt roaming_buddies gt on page 161 Locate the roaming_privacy attribute Set the roaming_privacy reg element to the number coresponding to the LCS registration For example roaming _privacy reg 2 Refer to 4 6 2 9 Roaming Privacy lt roaming_privacy gt on page 162 Save the modified Per Phone Configuration file Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features 3 7 Accessory Internet Features 3 7 1 MicroBrowser The SoundPoint IP 600 and 601 phones
144. n initi ating hold In either case the phone processes incoming hold signaling in either format volpProt SIP lcs 0 1 0 If set to 1 the proprietary epid 88 Copyright 2006 Polycom Inc parameter is added to the From field of all requests to support Microsoft Office Live Communications Server 2005 Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation volpProt SIP ms forking 0 1 0 If set to 0 support for MS forking is disabled If set to 1 support for MS forking is enabled and the phone will reject all Instant Message INVITEs This parameter is relevant for Microsoft Office Live Communica tions Server 2005 server installations Note that if any end point registered to the same account has MS forking dis abled all other end points default back to non forking mode Windows Mes senger does not use MS forking so be aware of this behavior if one of the end points is Windows Messenger volpProt SIP dialog usePvalue 0 1 0 If set to 0 phone uses pval field name in Dialog This obeys the draft ietf sipping dialog package 06 txt draft If set to 1 phone uses a field name of pvalue volpProt SIP connection 0 1 0 If set to 0 shows old behavior Reuse useAlias If set to 1 phone uses the connection reuse draft which introduces alias volpProt SIP sendCompactHdrs 0 1 0 If set to 0 SIP heade
145. n page 110 3 1 10 Customizable Audio Sound Effects Audio sound effects used for incoming call alerting and other indications are customi zable Sound effects can be composed of patterns of synthesized tones or sample audio files The default sample audio files may be replaced with alternates in wav file for mat Supported wav formats include e mono G711 13 bit dynamic range 8 khz sample rate e mono L16 16000 16 bit dynamic range 16 kHz sample rate Note downloading at boot time The alternate sampled audio sound effect files must be present on the boot server or the Internet for Configuration File sip cfg Specify patterns used for sound effects and the individual tones or sampled audio files used within them For more information refer to e 4 6 1 6 Sampled Audio for Sound Effects sampled audio on page 101 e 4 6 1 7 Sound Effects sound effects on page 103 Web Server if enabled Local Specify sampled audio wave files to replace the built in defaults Navigate to http lt phoneIPAddress gt coreConf htm sa Changes are saved to local flash and backed up to lt Ethernet address gt phone cfg on the boot server and will permanently override global settings unless deleted through the Reset Local Config menu selection Local Phone User Interface None 1 L16 16000 is not supported on SoundPoint IP 300 301 and SoundStation IP 4000 phones 34 Copyright
146. n types of network address translation NAT The phone s signaling and RTP traffic use symmetric ports the source port in transmitted packets is the same as the associated listening port used to receive packets and the external IP address and ports used by the NAT on the phone s behalf can be config ured on a per phone basis Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Configuration file Specify the external NAT IP address and the ports to be used riis phonel cfg for signaling and RTP traffic oot server e For more information refer to 4 6 2 6 Network Address Translation nat on page 160 Web Server Specify the external NAT IP address and the ports to be used Gf enabled for signaling and the RTP traffic Navigate to http lt phoneIPAddress gt netConf htm na Changes are saved to local flash and backed up to lt Ethernet Local address gt phone cfg on the boot server Changes will perma nently override global settings unless deleted through the Reset Local Config menu selection Local Phone User None Interface Updating and Rebooting The bootROM application executable and configuration files can be updated auto matically through the centralized provisioning boot server model There files are read only by default To automatically update 1 Back up old application and configuration files The old configuration can be easily r
147. nat keepalive inter 0 to 3600 Null If non Null or 0 the keepalive interval in sec val onds This parameter is used to set the interval at which phones will send a keep alive packet to the gateway NAT device to keep the communication port open so that NAT can continue to function as setup initially The Microsoft Office Live Communications Server 2005 keepalive feature will override this interval If you want to deploy phones behind a NAT and connect them to Live Communications Server the keepalive interval received from the Live Communications Server must be short enough to keep the NAT port open Once the TCP connection is closed the phones stop sending keep alive packets 160 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 2 7 Attendant lt attendant gt These attributes are available on SoundPoint IP 600 and 601 phones with an attached Expansion Module only The Busy Lamp Field BLF attendant console feature enhances support for a phone based attendant console Permitted Attribute Values Default Interpretation attendant uri string Null For attendant console busy lamp field BLF fea ture This specifies the list SIP URI on the server If this is just a user part the URI is constructed with the server host name IP attendant reg positive 1 For attendant console BLF feature This is the integer index of the registration
148. nation can be used The menu option is called Restart Phone and it is found in the Settings menu For the key combination press and hold the following keys simultaneously until a confirmation tone is heard or for about three seconds SoundPoint IP 300 and 301 Volume Volume Hold Do Not Disturb SoundPoint IP 430 500 and 501 Volume Volume Hold Messages SoundPoint IP 600 and 601 Volume Volume Mute Messages SoundStation IP 4000 Volume Select Centralized Reboot The phones can be rebooted remotely through the SIP signaling protocol Refer to 4 6 1 1 4 4 Special Events lt specialEvent gt on page 93 Periodic Polling For Upgrades The phones can be configured to periodically poll the boot server to check for changed configuration files or application executable If a change is detected the phone will reboot to download the change Refer to 4 6 1 21 Provisioning lt provisioning gt on page 142 Event Logging The phones maintain both boot and application event log files These files can be help ful when diagnosing problems The event log files are stored in the phone s flash file system and are periodically uploaded to the provisioning boot server if permitted by security policy The files are stored in the phone s home directory or a user config urable directory on the boot server Both overwrite and append modes are supported for the application event log The event log
149. nges are saved to local flash and backed up to lt Ethernet address gt phone cfg on the boot server Changes will perma nently override global settings unless deleted through the Reset Local Config menu selection For more information on the fields in this menu refer to 4 6 1 1 1 Local lt local gt on page 85 4 6 1 1 2 Server lt server gt on page 85 and 4 6 2 1 Registration lt reg gt on page 149 Copyright 2006 Polycom Inc 67 68 Administrator s Guide SoundPoint IP SoundStation IP 3 6 3 ACD login logout Features The phone allows ACD Automatic Call Distribution login and logout This feature depends on support from a SIP server Configuration file Turn this feature on or off sip cfg For more information refer to 4 6 1 24 Feature lt fea Central ture gt on page 144 boot server Configuration file Enable this feature per registration propels e For more information refer to 4 6 2 1 Registration lt reg gt on page 149 Web Server None if enabled Local Local Phone User None Interface 3 6 4 ACD agent available unavailable The phone supports ACD Automatic Call Distribution agent available and unavail able This feature depends on support from a SIP server Configuration file Turn this feature on or off sip cfg For more information refer to 4 6 1 24 Feature lt fea Central ture gt on page 144 boot server Configuration f
150. not to use RFC 2543 c 0 0 0 0 outgoing hold signaling The alternative is RFC 3264 a sendonly or a inactive 3 2 3 Call Transfer Call transfer enables the user User A or transferring user to transform an existing call with User B primary call into a new call between User B and a third user C trans ferred to user selected by User A The phone offers three types of transfers Blind transfers The call is transferred immediately to C after A has finished dialing C s number User A does not hear ring back Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Consultation transfers that are dispatched during the proceeding state User A dials C s number and hears ring back and decides to complete the transfer before C answers This option can be disabled True consultation transfers User A dials C s number and consults privately with C after the call is answered and then completes the transfer or hangs up Configuration file Specify whether to allow a transfer during the proceeding Central sip cfg state of a consultation call boot EA r e For more information refer to 4 6 1 1 4 SIP lt SIP gt on page 88 Web Server None if enabled Local Local Phone User None Interface 3 2 4 Three Way Conference Local or Centralized Local or centralized conferences are supported The phone can conference together the local user with the
151. nt and if dial plan x digitmap is not Null this attribute overrides the global dial plan defined in the sip cfg configuration file For interpretation refer to 4 6 1 2 Dial Plan lt dialplan gt on page 94 4 6 2 4 1 Digit Map lt digitmap gt Permitted Attribute Values Default Interpretation dialplan x digitmap string compatible with Null When present this attribute the digit map feature of overrides the global dial MGCP described in plan defined in the sip cfg 2 1 5 of RFC 3435 configuration file string is limited to 512 bytes and 20 segments a comma is also allowed For more information refer to 4 6 1 2 1 Digit Map Serre ae inthe lt digitmap gt on page 94 digit map a comma will turn dial tone back on dialplan x digitmap timeOut positive integer Null When present and if dial plan x digitmap is not Null this attribute overrides the global dial plan defined in the sip cfg configuration file For more information refer to 4 6 1 2 1 Digit Map digitmap on page 94 Copyright 2006 Polycom Inc 157 158 Administrator s Guide SoundPoint IP SoundStation IP 4 6 2 4 2 Routing lt routing gt Optimization This configuration section allows specific routing paths for outgoing SIP calls to be configured independent of other default configuration 4 6 2 4 2 1 Server lt server gt ing server y port Attribute Per
152. nterface resource files SoundPoint IP SIP Local User Interface MAC 00 04 12 00 29 99 Local Web Server Copyright 2006 Polycom Inc 3 Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation A boot server allows global and per phone configuration to be managed centrally through XML format configuration files that are downloaded by the phones at boot time The boot server also facilitates automated application upgrades diagnostics and a measure of fault tolerance Multiple redundant boot servers can be configured to improve reliability The configuration served by the boot server can be augmented by changes made locally on the phone itself or through the phone s built in web server If file uploads are permitted the boot server allows these local changes to be backed up automati cally Polycom recommends the boot server central provisioning model for installations involving more than a few phones The investment required is minimal in terms of time and equipment and the benefits are significant The advantages of a boot server are Provides a centralized repository for application images and configuration files permits application updates and coordinated configuration parameters Provides security as some parameters can only be modified using boot server configuration files Provides consistency as the multilingual feature requires boot server resident dictionary fi
153. nts lt font gt on page 129 Specify which bitmaps to use e For more information refer to 4 6 1 17 Bitmaps lt bitmaps on page 133 Specify how to create animations and LED indicator patterns For more information refer to 4 6 1 18 Indicators indica tors gt on page 134 Web Server None if enabled Local Phone User Interface None 3 1 26 Soft Key Driven User Interface The user interface makes extensive use of intuitive context sensitive soft key menus 3 1 27 Speed Dial Entries in the local directory can be linked to the speed dial system The speed dial system allows calls to be placed quickly from dedicated keys as well as from a speed dial menu If Presence watching is enabled for speed dial entries their status will be Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features shown on the idle display if the SIP server supports this feature Refer to 3 4 1 Pres ence on page 60 XML file Ethernet address gt directory xml Central boot server The lt sd gt x lt sd gt element in the lt Ethernet address directory xml file links a directory entry to a speed dial resource within the phone Speed dial entries are mapped auto matically to unused line keys line keys are not available on the IP 4000 and are avail able for selection within the speed dial menu Press the up arrow key from the idle display to jump to SpeedDial
154. o file 3 15 Sampled audio file 4 16 Sampled audio file 5 17 Sampled audio file 6 18 Sampled audio file 7 19 Sampled audio file 8 20 Sampled audio file 9 21 Sampled audio file 10 22 Sampled audio file 11 a Silent Ring will only provide a visual indication of an incoming call but no audio indication b Sampled audio files 1 21 all use the same built in file unless that file has been replaced with a downloaded file For more informa tion refer to 4 6 1 6 Sampled Audio for Sound Effects lt sampled_audio gt on page 101 4 6 1 7 1 3 Miscellaneous Patterns Optimization The following table maps miscellaneous patterns to their usage within the phone Miscellaneous pattern number 1 Use within phone new message waiting indication 2 new instant message Not used local hold notification positive confirmation Nin A negative confirmation 106 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Miscellaneous pattern number Use within phone 7 welcome boot up 4 6 1 7 2 Ring type lt ringType gt Ring type is used to define a simple class of ring to be applied based on some creden tials that are usually carried within the network protocol The ring class includes attributes such as call waiting and ringer index if appropriate The ring class can use one of four types of ring that are d
155. o o t o a n ttd Na htt m battus 68 3 6 4 ACD agent available unavailable ttt 68 3 6 5 Server RedUnd nelson em ot BR t Co datio tA 68 3 6 5 1 DNS SIP Server Naire ReSplUfIoHlsciscoc traen rot ctr aote de edet 69 3 6 6 Microsoft Office Live Communications Server 2005 Integration 69 3 6 6 1 Configuration FN AL ERE S 7 3 7 Accessory Internet Features cccccccccccccccccccccccccccccccced J 3 5 T MIFDTRWSBE sec e ER LUNES RR ease eve PDOVAE NU Ur CR URDU HIPH 73 3 8 Security Features esecosseseeeccs sevescceccessecececcevececcceseseeceso d ob 3 8 1 Local User and Administrator Privilege Levels t 13 3 8 2 Custom Certificates ssssssssssssssssssssssssssesssssssssscssessecsessescsssssssssssssssssssssssssssnsuusssocssssssssecsesceeeeeeeeees 74 3 8 3 Incoming Signaling Validation eene 74 3 8 4 Configuration File Encryption csssssssssssssssssscscccccccccsscsssssssssssssssnssssssssssssssusnsssssssscceseceeeeceeeees 75 4 Optimization ecec0000000000000000000000000000000000000000000000000 77 4 1 Ethernet Switch ccce ee ee eee eee ee eese ecocccccccccccce 7 7 4 2 Application Network Setup ccce eee eee ee eese es 7 7 4 2 1 Real Time Transport Protocol Ports ennt 77 4 2 2 Working with Network Address Translation 78 4 3 Updating and Rebootin
156. oaming buddies 5 ennt 161 4 6 2 9 Roaming Privacy lt toaming_privacy gt ssssesssssssssssscssssesscsssssecsessssssesssssssesseesssesecssssseeeeesses 162 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Table of Contents 5 Session Initiation Protocol SIP 163 5 1 Basic Protocols e ec0006000000000000000000000000000000000000000000000000000 1 63 5 1 1 RFC and Internet Draft Support eese ttt ttt ttttttette 163 5 1 2 Request SUD NOL sores cesses rine eni aeo oar RE t d reer eens ouverte 163 5 19 quer SUPON sinees a ans ae rec MU DE M E T alee an SER 164 5 124 Response SUDDOLT 2 5 rbd EEG propa a pM uS E 166 5 1 4 1 1xx Responses Provisional nectit ete t UHEApeti ta mE a EUR me peius s 166 51 4 2 290 Responses SUCCESS ioco uot tu beet tease edd tine AR edd 166 5 1 4 3 3xx Responses Redirection eocasi sitem EU lir ane ir n UR URN 167 5 1 4 4 4xx Responses Request Fm gt scit tin to Rt eR A DOR EEG Heb RU 167 5 1 4 5 5xx Responses Server FIBER eo eee e en ub EN SUSCI tame t adieu 168 5 1 4 6 6xx Responses s Global Failure sac icd Fieri tm nelaoreet dts tapis 169 5 1 5 Hold dr plermenfafioll 3c to lO Re rit tlli eto n drum 169 5 1 6 Reliability of Provisional Responses ettet 169 ironstone deban eia a enata s tauro manure bat 169 5 1 8 Third Party Call Cortrol sssssssssssssssssssssssesssssssscseccc
157. odel in this case the maximum is six even for the IP 601 specify a display name a SIP address an optional display label an authentication user ID and password the number of line keys to use and an optional array of registration servers The authentication user ID and password are optional and for security reasons can be omitted from the configuration files The local flash parameters will be used instead The optional array of servers will override the servers specified in sip cfg in non Null This will also override the servers on the app Conf htm web page Navigate to http lt phoneIPAddress gt reg htm Changes are saved to local flash and backed up to lt Ethernet address gt phone cfg on the boot server Changes will perma nently override global settings unless deleted through the Reset Local Config menu selection Local Phone User Interface Use the SIP Configuration menu to specify the local SIP sig naling port a default SIP server to register to and registra tion information for up to twelve registrations depending on the phone model The SIP Configuration menu contains a sub set of all the parameters available in the configuration files Either the Web Server or the boot server configuration files or the local phone user interface should be used to configure registrations not a mixture of these options When the SIP Configuration menu is used it is assumed that all registra tions use the same server Cha
158. oderate detail event class 3 Low detail event class 4 Minor error graceful recovery 5 Major error will eventually incapacitate the system 6 Fatal error Each event in the log contains the following fields separated by the character time or time date stamp e 1 5 character component identifier such as so event class cumulative log events missed due to excessive CPU load free form text the event description Copyright 2006 Polycom Inc 137 Administrator s Guide SoundPoint IP SoundStation IP Example 011511 006 so time stamp ID event class missed events text 2 00 soCoreAudioTermChg Three formats are available for the event timestamp Optimization chassis gt idle Type 0 seconds milliseconds Example since booting 011511 006 1 hour 15 minutes 11 006 seconds 1 absolute time with minute resolution 0210281716 2002 October 28 17 16 2 absolute time with seconds resolution 1028171642 October 28 17 16 42 4 6 1 19 1 Basic Logging lt level gt lt change gt and lt render gt Attribute log level change xxx Permitted Values 0 5 4 Default Interpretation Control the logging detail level for individual components These are the input filters into the internal memory based log system log render level 0 6 1 Specifies the lowest class of event that will be rendered to the log files
159. oftware products are part of the Session Initiation Protocol SIP application Ares Copyright 1998 by the Massachusetts Institute of Technology Permission to use copy modify and distribute this software and its documentation for any purpose and without fee is hereby granted provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation and that the name of M I T not be used in advertising or publicity pertaining to distribution of the software without specific written prior permission M I T makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty OpenSSL The OpenSSL toolkit stays under a dual license i e both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both licenses are BSD style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core Q openssl org OpenSSL License Copyright c 1998 2003 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistri
160. oks after the necessary state notifications and performs an access con trol function For more information refer to 5 2 4 Shared Call Appearance Signaling on page 171 Important Emergency routing is not supported on shared lines refer to 4 6 1 2 2 2 Emergency emergency on page 95 Copyright 2006 Polycom Inc 43 44 Administrator s Guide SoundPoint IP SoundStation IP Features sip cfg Central boot server Configuration file Specify whether diversion should be disabled on shared lines For more information refer to 4 6 1 12 1 Shared Calls lt shared gt on page 126 Specify line seize subscription period e For more information refer to 4 6 1 1 2 Server lt server gt on page 85 Specify standard or non standard behavior for processing line seize subscription for mutual exclusion feature e For more information refer to 4 6 1 1 4 4 Special Events lt specialEvent gt on page 93 phonel cfg Configuration file Specify per registration line type private or shared and line seize subscription period if using per registration servers A shared line will subscribe to a server providing call state information e For more information refer to 4 6 2 1 Registration lt reg gt on page 149 Specify per registration whether diversion should be dis abled on shared lines For more information refer to 4 6 2 3 Diversion lt divert gt on page 154
161. on which has its own built in VAD function 4 6 1 9 Quality of Service lt QOS gt These settings control the Quality of Service QOS options 4 6 1 9 1 Ethernet IEEE 802 1p Q lt Ethernet gt These settings control the 802 1p Q user priority field 4 6 1 9 1 1 RTP lt RTP gt These parameters apply to RTP packets Permitted Attribute Values qos ethernet rtp user priority 0 7 Default 5 Interpretation User priority used for RTP packets 118 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 9 1 2 Call Control lt CallControl gt Optimization These parameters apply to call control packets such as the network protocol signaling Attribute qos ethernet callControl user_priority Permitted Values 0 7 Default 5 Interpretation User priority used for call con trol packets 4 6 1 9 1 3 Other lt Other gt These default parameter values are used for all packets which are not set explicitly Attribute qos ethernet other user_priority Permitted Values 0 7 Default 2 Interpretation User priority used for packets that do not have a per protocol setting 4 6 1 9 2 IP TOS lt IP gt These settings control the type of service field in outgoing packets 4 6 1 9 2 1 RTP lt RTP gt These parameters apply to RTP packets Permitted At
162. one from Greenwich Mean Time GMT in half hour increments DNS Server dotted decimal IP Primary server to which the phone directs Domain Name System DNS queries DNS Alternate Server dotted decimal IP address Secondary server to which the phone directs Domain Name System queries DNS Domain domain name string Phone s DNS domain Ethernet Refer to 2 2 1 3 4 Ethernet Menu on page 12 EM Power Enabled Disabled This parameter is relevant if the phone gets Power over Ethernet PoE If enabled the phone will set power requirements in CDP to 12W so that up to three Expansion Modules EM can be powered If disabled the phone will set power requirements in CDP to 5W which means no Expansion Modules can be powered it will not work a A parameter value of indicates that the parameter has not yet been set and saved in the phone s configuration Any such parameter should have its value set before continuing b Only available on SoundPoint IP 601 phones The DHCP and Server sub menus may be accessed from the main setup menu 2 2 1 3 2 DHCP Menu The DHCP menu is accessible only when the DHCP client is enabled DHCP configu ration parameters are described in the following table Name Timeout Possible Values 1 through 600 Description Number of seconds the phone waits for secondary DHCP Offer messages before selecting an offer Copyright 2006 Polycom Inc
163. one will indicate a preference for encoding DTMF through RFC 2833 format in its Ses sion Description Protocol SDP offers by showing support for the phone event payload type this does not affect SDP answers these will always honor the DTMF format present in the offer since the phone has native support for RFC 2833 tone dtmf rfc2833Payload 96 127 101 The phone event payload encoding in the dynamic range to be used in SDP offers 4 6 1 5 2 Chord Sets chord sets Chord sets are the building blocks of sound effects that use synthesized rather than sampled audio most call progress and ringer sound effects A chord set is a multi fre quency note with an optional on off cadence A chord set can contain up to four fre quency components generated simultaneously each with its own level There are three blocks of chord sets callProg used for call progress sound effect patterns ringer misc miscellaneous All three blocks use the same chord set specification format Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization In the following table x is the chord set number and cat is one of callProg ringer or misc Permitted Attribute Values Interpretation tone chord cat x freq y 0 1600 Frequency for this component in Hertz up to four chord set components can be specified y 1 2 3 4 tone chord cat x level y 57 to 3 Lev
164. onfig menu selection Local Phone User Interface Specify the number of line keys to assign per registration using the SIP Configuration menu Either the Web Server or the boot server configuration files or the local phone user interface should be used to configure registrations not a mixture of these options When the SIP Configura tion menu is used it is assumed that all registrations use the same server 3 1 21 Multiple Call Appearances The phone supports multiple concurrent calls The hold feature can be used to pause activity on one call and switch to another call The number of concurrent calls per line key is configurable Each registration can have more than one line key assigned to it refer to 3 1 20 Multiple Line Keys per Registration on page 41 Configuration file Specify the default number of calls that can be active or on hold per line key e For more information refer to 4 6 1 12 Call Handling Configuration lt call gt on page 125 sip cfg Central boot Configuration file server phonel cfg Specify per registration the number of calls that can be active or on hold per line key assigned to that registration This will override the default value specified in sip cfg e For more information refer to 4 6 2 1 Registration reg on page 149 42 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features Web Server Spe
165. onfiguration File Management on SoundPoint IP Phones whitepaper at www polycom com support voip Per phone settings phoneXXXX cfg Application settings gt sip cfg Category Description Example Application Contains parameters that affect the basic operation of the phone sip cfg such as voice codecs gains and tones and the IP address of an application server All phones in an installation usually share this category of files Polycom recommends that you create another file with your organization s modifications If you must change any Polycom templates back them up first Copyright 2006 Polycom Inc 15 Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Category Description Example User per Contains parameters unique to a particular phone user Typical phonel cfg phone parameters include e display name unique addresses Each phone in an installation usually has its own customized ver sion of user files derived from Polycom templates These application configuration files dictate the behavior of the phone once it is run ning the executable specified in the master configuration file Important Configuration files should only be modified by a knowledgeable system administrator Applying incorrect parameters may render the phone unusable The configuration files which accompany a spe cific release of the SIP software must be used together with that
166. ook gt An optional per registration feature is supported which allows automatic call place ment when the phone goes off hook In the following table x is the registration number IP 300 301 and 430 x 1 2 IP 500 and 501 x 1 3 IP 600 x 1 6 IP 601 x 1 12 IP 4000 x 1 Attribute call autoOffHook x enabled Permitted Values 0 1 Default 0 call autoOffHook x contact 6416 polycom com ASCII encoded string containing Null digits the user part of a SIP URL or a string that constitutes a valid SIP URL 6416 or Interpretation If set to 1 a call will be automati cally placed to the contact specified upon going off hook on this regis tration Copyright 2006 Polycom Inc 153 Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 2 2 3 Missed Call Configuration lt serverMissedCall gt The phone supports a per registration configuration of which events will cause the locally displayed missed calls counter to be incremented In the following table x is the registration number IP 300 301 and 430 x 1 2 IP 500 and 501 x 1 3 IP 600 x 1 6 IP 601 x 1 12 IP 4000 x 1 Permitted Attribute Values Default Interpretation call serverMissedCall x enabled 0 1 0 If set to 0 all missed call events will increment the counter If set to 1 only missed call events sent by the server will increment the counter 4 6 2 3
167. oose the language Support for major western European languages is included and additional languages can be easily added Support for Asian languages Chinese Japanese and Korean is also included but will render Copyright 2006 Polycom Inc 61 62 Administrator s Guide SoundPoint IP SoundStation IP Features only on the SoundPoint IP 600 s and 601 s and SoundStation IP 4000 s higher reso lution displays Basic character support includes the following Unicode character ranges Name CO Controls and Basic Latin Range U 0000 U 007F C1 Controls and Latin 1 Supplement U 0080 U 00FF Cyrillic partial U 0400 U 045F Extended character support available on SoundPoint IP 600 and SoundStation IP 4000 platforms includes the following Unicode character ranges Note that within a Unicode range some characters may not be supported due to their infrequent usage Name CJK Symbols and Punctuation Range U 3000 U 303F Hiragana U 3040 U 309F Katakana U 30A0 U 30FF Bopomofo U 3100 U 312F Hangul Compatibility Jamo U 3130 U 318F Bopomofo Extended U 31A0 U 31 BF Enclosed CJK Letters and Months U 3200 U 327F CJK Compatibility U 3300 U 33FF CJK Unified Ideographs U 4E00 U 9FFF Hangul Syllables U AC00 U D7A3 CJK Compatibility Ideographs U F900 U FAFF CJK Half width forms U
168. power Attribute dir local volatile 2meg Permitted Values 0 1 Default 0 Interpretation Attribute applies to platforms with 2 Mbytes of flash mem ory If set to 1 use volatile storage for phone resident copy of the directory to allow for larger size dir local non Volatile maxSize 2meg 1 to 20 20 Attribute applies to platforms with 2 Mbytes of flash mem ory Maximum size in Kbytes of non volatile storage that the directory will be permitted to consume dir local volatile 4meg 0 1 Applies to platforms with 4 Mbytes of flash memory If set to 1 use volatile storage for phone resident copy of the directory to allow for larger size dir local nonVolatile maxSize 4meg 1 to 50 50 Applies to platforms with 4 Mbytes of flash memory Max imum size in Kbytes of non volatile storage that the direc tory will be permitted to con sume dir local volatile maxSize 1 to 100 100 Maximum size in Kbytes of volatile storage that the direc tory will be permitted to con sume 8 Different phone models have variable flash memory 128 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 1 14 Presence lt presence gt The parameter pres reg is the line number used to send SUBSCRIBE If this parameter is missing the phone will use the primary line to send SUBSCRIBE Permitted At
169. ppend limit Mode delete stop delete Behavior when server log file has reached its limit delete delete file and start over stop stop appending to file Copyright 2006 Polycom Inc 139 140 Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 1 19 2 Scheduled Logging Parameters lt scheduled gt The phone can be configured to schedule certain advanced logging tasks on a periodic basis These attributes should be set in consultation with Polycom Each scheduled log task is controlled by a unique attribute set starting with log sched x where x identifies the task Permitted Attribute Values Interpretation log sched x name alphanu Name of an internal system command to be periodically meric string executed To be supplied by Polycom log sched x level 0 5 Event class to assign to the log events generated by this command This needs to be the same or higher than log level change slog for these events to appear in the log log sched x period positive Seconds between each command execution 0 run once integer log sched x startMode abs rel Start at absolute time or relative to boot log sched x startTime positive Seconds since boot when startMode is rel or the start time integer OR in 24 hour clock format when startMode is abs hh mm log sched x startDay 1 7 When startMode is abs specifies the day of the week to start command execution 1 Sun 2 Mon
170. profiles gt on page 109 Web Server Specify codec priority preferred payload sizes and jitter Gf enabled buffer tuning parameters Navigate to http lt phoneIPAddress gt coreConf htm au Changes are saved to local flash and backed up to Ethernet Local address gt phone cfg on the boot server Changes will per manently override global settings unless deleted through the Reset Local Config menu selection Local Phone User Interface None Copyright 2006 Polycom Inc 59 Administrator s Guide SoundPoint IP SoundStation IP Features 3 3 8 Background Noise Suppression BNS This feature designed primarily for hands free operation reduces background noise to enhance communication in noisy environments 3 3 9 Comfort Noise Fill Comfort noise fill is designed to help provide a consistent noise level to the remote user of a hands free call Fluctuations in perceived background noise levels are an undesirable side effect of the non linear component of most AEC systems This fea ture uses noise synthesis techniques to smooth out the noise level in the direction toward the remote user providing a more natural call experience 3 3 10 Automatic Gain Control AGC This feature applicable to hands free operation is used to boost the transmit gain of the local talker in certain circumstances This increases the effective user phone radius and helps with the intelligibility of soft talkers
171. r trailing behavior Gf enabled digit map matching strings and time out value Navigate to http lt phoneIPAddress gt appConf htm ls Changes are saved to local flash and backed up to Local lt Ethernet address gt phone cfg on the boot server Changes will permanently override global settings unless deleted through the Reset Local Config menu selection Local Phone User None Interface 3 1 19 Microphone Mute A microphone mute feature is provided When activated visual feedback is provided This is a local function and cannot be overridden by the network 3 1 20 Multiple Line Keys per Registration More than one line key can be allocated to a single registration phone number or line The number of line keys allocated per registration is configurable Central Configuration file Specify the number of line keys to assign per registration boot phongduete e For more information refer to 4 6 2 1 Registration server lt reg gt on page 149 Copyright 2006 Polycom Inc Al Administrator s Guide SoundPoint IP SoundStation IP Features Web Server if enabled Local Specify the number of line keys to assign per registration Navigate to http phoneIPA ddress reg htm Changes are saved to local flash and backed up to Ether net address gt phone cfg on the boot server They will per manently override global settings unless deleted through the Reset Local C
172. r names generated by the phone use the long form for example From If set to 1 SIP header names generated by the phone use the short form for example f volpProt SIP keepalive session 0 1 0 If set to 1 the session timer will be Timers enabled If set to 0 the session timer will be dis abled and the phone will not declare timer in Support header in INVITE The phone will still respond to a re INVITE or UPDATE The phone will not try to re INVITE or do UPDATE even if remote end point asks for it volpProt SIP request 0 1 0 If set to 1 global prefix is added to URLE164 addGlobalPrefix E 164 user parts in sip URIs Copyright 2006 Polycom Inc 89 90 Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default volpProt SIP allowTransferOn 0 1 1 Proceeding Interpretation If set to 1 a transfer can be completed during the proceeding state of a consul tation call This is the default If set to O a transfer is not allowed dur ing the proceeding state of a consulta tion call volpProt SIP dialog useSDP 0 1 0 If set to 0 new dialog event package draft is used no SDP in dialog body If set to 1 for backwards compatibility use this setting to send SDP in dialog body volpProt SIP pingInterval 0 to 3600 0 The number in seconds to send PING message This feature is di
173. r the headset up useDirectory Names 0 1 0 If set to 1 the name fields of directory entries which match incoming calls will be used for caller identification display and in the call lists instead of the name provided through network signaling up oneTouchVoiceMail 0 1 0 If set to 1 the voice mail summary dis play is bypassed and voice mail is dialed directly if configured up welcomeSoundEnabled 0 1 1 If set to 1 play welcome sound effect after a reboot up welcomeSoundOnWarm BootEnabled 0 1 0 If set to 1 play welcome sound effect on warm as well as cold boots otherwise only a cold boot will trigger the wel come sound effect Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute up localClockEnabled Permitted Values Default 0 1 1 Interpretation If set to 1 display the date and time on the idle display 4 6 1 5 Tones tones This section describes configuration items for the tone resources available in the phone 4 6 1 5 1 Dual Tone Multi Frequency lt DTMF gt Attribute tone dtmf level Permitted Values Default 33 to 3 15 Interpretation Level of the high frequency compo nent of the DTMF digit measured in dBm0 the low frequency tone will be two dB lower tone dtmf onTime positive 50 integer When a sequence of DTMF tones is
174. re information refer to 4 6 1 8 10 Voice Activity server Detection lt VAD gt on page 118 Web Server None if enabled Local Local Phone User None Interface Copyright 2006 Polycom Inc 57 Administrator s Guide SoundPoint IP SoundStation IP Features 3 3 4 DTMF Tone Generation The phone generates dual tone multi frequency DTMF tones in response to user dial 58 3 3 5 3 3 6 ing on the dial pad These tones are transmitted in the real time transport protocol RTP streams of connected calls The phone can encode the DTMF tones using the active voice codec or using RFC 2833 compatible encoding The coding format deci sion is based on the capabilities of the remote end point Configuration file Central sip cfg boot server Set the DTMF tone levels autodialing on and off times and other parameters For more information refer to 4 6 1 5 1 Dual Tone Multi Frequency lt DTMF gt on page 99 Interface Web Server None if enabled Local Local Phone User None DTMF Event RTP Payload The phone is compatible with RFC 2833 RTP Payload for DTMF Digits Telephony Tones and Telephony Signals RFC 2833 describes a standard RTP compatible tech nique for conveying DTMF dialing and other telephony events over an RTP media stream The phone generates RFC 2833 DTMF only events but does not regenerate nor otherwise use DTMF events received from the remote en
175. red or UDPonly or TLS Default DNSna ptr Interpretation If set to Null or DNSnaptr If volpProt server x address is a hostname and volp Prot server x port is 0 or Null do NAPTR then SRV look ups to try to discover the transport ports and servers as per RFC 3263 If volp Prot server x address is an IP address or a port is given then UDP is used If set to TCPpreferred TCP is the preferred transport UDP is used if TCP fails If set to UDPonly Only UDP will be used If set to TLS If TLS fails transport fails Leave port field empty will default to 5061 or set to 5061 Note TLS is not supported on SoundPoint IP 300 and 500 phones volpProt server x expires volpProt server x expires overlap positive integer minimum 300 positive integer minimum 5 maximum 65535 3600 60 Requested registration period in seconds The number of seconds before the expiration time returned by server x at which the phone should try to re register The phone will try to re register at half the expiration time returned by the server if that value is less than the config ured overlap value volpProt server x register 0 1 If set to 0 calls can be routed to an outbound proxy without reg istration volpProt server x retryTimeOut Null or non negative integer Copyright 2006 Polycom Inc If set to 0 or Null use standard RFC 3261 signaling retry behavior Ot
176. remote parties of two independent calls by using the phone s local audio processing resources for the audio bridging For a local conference there is no dependency on network signaling The phone also supports centralized conferences for which external resources are used such as a conference bridge This relies on network signaling Configuration file Specify which type of conference to establish and the meas sip cfg address of the centralized conference resource oot server e For more information refer to 4 6 1 1 4 5 Conference Setup conference on page 93 Web Server None f enabled Local Local Phone User None Interface 2 On SoundStation IP 4000 conferences are not available if the G 729 codec is enabled on the phone This restriction will be removed in future releases Copyright 2006 Polycom Inc 53 Administrator s Guide SoundPoint IP SoundStation IP Features 3 2 5 Call Diversion Call Forward The phone provides a flexible call diversion feature to divert forward calls to another destination Call diversion can be applied automatically to all calls calls from a spe cific caller extension when the phone is busy when Do Not Disturb is active or after an extended period of alerting The user can elect to manually divert calls while they are in the alerting state to a predefined or manually specified destination The call diversion feature works in conjunction with the
177. resses for the media streams in the SDP to zero for example c 0 0 0 0 The second and preferred method is to signal the media directions with the a SDP media attributes sendonly recvonly inactive or sendrecv The hold signaling method used by the phone is configurable for more information refer to 4 6 1 1 4 SIP lt SIP gt on page 88 but both methods are supported when signaled by the remote end point Reliability of Provisional Responses The phone fully supports RFC 3262 Reliability of Provisional Responses Transfer The phone supports transfer using the REFER method specified in draft ietf sip cc transfer 05 and RFC 3515 Third Party Call Control The phone supports the delayed media negotiations INVITE without SDP associated with third party call control applications Copyright 2006 Polycom Inc 169 Administrator s Guide SoundPoint IP SoundStation IP Session Initiation Protocol SIP 5 2 Protocol Extensions The phone supports the following SIP protocol extensions 5 2 1 RFC and Internet Draft Support ID Title RFC 1321 The MD5 Message Digest Algorithm RFC 3311 The Session Initiation Protocol SIP UPDATE Method RFC 3325 SIP Asserted Identity RFC 3725 Best Current Practices for Third Party Call Control 3pcc in the Session Initiation Protocol SIP RFC 3842 A Message Summary and Message Waiting Indication Event Package for the Session Initiation Protocol SIP draft an
178. ribute Permitted Values Default Interpretation font IP_400 x name fontName_height_Uxx00 Null Defines the font file that will be _UyyFF fon OR loaded from boot server during boot fontName_height_Uxx00 up UxxFEfnt Note When several font IP_430 x name are defined the index x must follow consecutive increasing order 4 6 1 15 2 IP_500 font lt IP_500 gt Attribute Permitted Values Default Interpretation font IP_500 x name fontName_height_Uxx00 Null Defines the font file that will be _UyyFFfon OR loaded from boot server during boot fontName_height_Uxx00 up 2 LU Note When several font IP_500 x name are defined the index x must follow consecutive increasing order 4 6 1 15 3 IP 600 font lt IP_600 gt Attribute Permitted Values Default Interpretation font IP_600 x name fontName_height_Uxx Null Defines the font file that will be 00_UyyFF fon OR fontName_height_Uxx 00 UxxFF fnt loaded from boot server during boot up Note When several font IP_600 x name are defined the index x must follow consecutive increasing order Copyright 2006 Polycom Inc 132 Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 16 Keys keys These settings control the scrolling behavior of keys and can be used to change key Optimization functions Permitted Attribute Values Default Interpretation key scrolling timeout positive 1 The time out after which a key that is enab
179. rowDown Conference Services SoftKey3 30 n a Select CallHistory Directories n a 31 ArrowUp ArrowLeft Services Line6 n a 32 Menu n a Directories Conference n a 33 n a MicMute Line3 Line2 n a 34 n a SoftKey3 Line2 Linel n a 35 Headset Handsfree Linel Line3 n a 36 n a n a Redial Redial n a 37 n a n a Transfer Transfer n a 38 n a n a Headset Headset n a 39 n a n a MicMute Handsfree n a 40 n a n a Handsfree Hold n a 41 n a n a n a Line4 n a 42 n a n a n a Line5 n a 3 1 8 Connected Party Identification The identity of the remote party to which the user has connected is displayed and logged if the name and ID is provided by the call server The connected party identity is derived from the network signaling In some cases the remote party will be different from the called party identity due to network call diversion Copyright 2006 Polycom Inc 33 Administrator s Guide SoundPoint IP SoundStation IP Features 3 1 9 Context Sensitive Volume Control The volume of user interface sound effects such as the ringer and the receive volume of call audio is adjustable While transmit levels are fixed according to the TIA EIA 810 A standard receive volume is adjustable For SoundPoint IP phones if using the default configuration parameters the receive handset headset volume resets to nomi nal after each call to comply with regulatory requirements Refer to 4 6 1 8 2 Volume Persistence lt volume gt o
180. rt of a SIP server to which the phone shall send all requests reg x outboundProxy trans port DNSnaptr or TCPpreferred or UDPonly or TLS DNSna ptr If set to Null or DNSnaptr If reg x outboundProxy address is a hostname and reg x outbound Proxy port is 0 or Null do NAPTR then SRV look ups to try to discover the transport ports and servers as per RFC 3263 If reg x outboundProxy address is an IP address or a port is given then UDP is used If set to TCPpreferred TCP is the preferred transport UDP is used if TCP fails If set to UDPonly Only UDP will be used If set to TLS If TLS fails transport fails Leave port field empty will default to 5061 or set to 5061 Note TLS is not supported on Sound Point IP 300 and 500 phones reg x proxyRequire string Null Copyright 2006 Polycom Inc The string that needs to appear in the Proxy Require header If Null no Proxy Require will be sent Administrator s Guide SoundPoint IP SoundStation IP 4 6 2 2 Calls call These sections describe call oriented per phone configuration items 4 6 2 2 1 Do Not Disturb lt donotdisturb gt Optimization Attribute call donotdisturb perReg Permitted Valves Default 0 1 0 Interpretation If set to 1 the DND feature will allow selection of DND on a per registration basis 4 6 2 2 2 Automatic Off hook Call Placement lt autoOffH
181. rtant Do not use this feature with Busy Lamp Field feature refer to 3 1 24 Busy Lamp Field on page 47 Configuration file sip cfg Specify that support for Microsoft Office Live Communi cations Server 2005 is enabled For more information refer to 4 6 1 1 4 SIP lt SIP gt on page 88 Specify the line registration number used to send SUB SCRIBE for presence e For more information refer to 4 6 1 14 Presence pres ence on page 129 Turn the presence and messaging features on or off For more information refer to 4 6 1 24 Feature lt fea Central ture on page 144 boot server Configuration file Specify the number of line keys to assign per registration prone eig e For more information refer to 4 6 2 1 Registration lt reg on page 149 Specify the line registration number which has roaming bud dies support enabled e For more information refer to 4 6 2 8 Roaming Buddies roaming buddies on page 161 Specify the line registration number which has roaming pri vacy support enabled e For more information refer to 4 6 2 9 Roaming Privacy roaming privacy on page 162 Web Server None f enabled Local Local Phone User None Interface Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features 3 6 6 1 Configuration File Changes SoundPoint IP phones can be deployed in two basic methods In the first method
182. ryption tts 23 2 2 3 1 Changing the Key on the PROB odictor RUNE ef de E D ER 24 3 Features eecec0000000000000000000000000000000000000000000000000000000 27 3 1 Basic Features Ssesavs qasdeaqepaausPPauesPpausssaacoQquadsPaueppaaepsen nAEM RNC NER e M ERE 27 3 1 2 E BITE ON TN POR HOA 27 NERO D eI me maa 28 3 1 4 Called Parlv InerfificatiOn oscar bra tet aee P i a iato artis 28 3 1 5 Calling Party Identification ssssssssssssssssssssssssssssssessssssssssssssuussusssessssssssssssssssssssssssssecceesceseesseee 28 3 1 6 Missed Call Notification ssssssssssssssssssesssssssssccccecceccesssscssesssssssssssssssssssssssssssssssssssssssssesesseceeceeeees 28 3 1 7 Configurable Feature Keys ssssssssssssssssssssssssssccscccescescscsssssssssssssssssssssssssusnssssssussesssesecsesseceeseeeeeees 29 3 1 8 Connected Party Identification ttt ettet 33 3 1 9 Context Sensitive Volume Control ttt ttt 34 3 1 10 Customizable Audio Sound Effects ttt 34 3 1 11 Message Waiting Indication scssssssssssssccccscccccsccssssssssssssssssssssssssssssssusssussseussssusssossseceeeeeeeees 35 3 1 12 Distinctive Incoming Call Treatment sssssssssssssssssssssssssssssssssssssssssssssssuunsuussesssusssssssssssnsssseseeee 35 3 1 13 Distinctive Ringing ccssssscccsssssssssecsssssssssseccsssscssssccssssccessusccssssc
183. s 5 1 4 Response Support In the following table a Yes in the Supported column means the header is parsed The phone may not actually generate the response 5 1 4 1 1xx Responses Provisional Response Supported Notes 100 Trying Yes 180 Ringing Yes 181 Call Is Being Forwarded No 182 Queued No 183 Session Progress Yes 5 1 4 2 2xx Responses Success Response Supported Notes 200 OK Yes 202 Accepted Yes In REFER transfer 166 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 5 1 4 3 3xx Responses Redirection Session Initiation Protocol SIP Response Supported Notes 300 Multiple Choices Yes 301 Moved Permanently Yes 302 Moved Temporarily Yes 305 Use Proxy No 380 Alternative Service No 5 1 4 4 4xx Responses Request Failure Note All 4xx responses for which the phone does not provide specific support will be treated the same as 400 Bad Request Response Supported Notes 400 Bad Request Yes 401 Unauthorized Yes 402 Payment Required No 403 Forbidden No 404 Not Found Yes 405 Method Not Allowed Yes 406 Not Acceptable No 407 Proxy Authentication Required Yes 408 Request Timeout No 410 Gone No 413 Request Entity Too Large No 414 Request URI Too Long No 415 Unsupported Media Type Yes 416 Unsupported URI
184. s Note This step may be omitted if per phone con figuration is not needed Obtain a list of phone Ethernet addresses barcoded label on underside of phone Create per phone phoneXXXX cfg and Ethernet address gt cfg files by using the 00000000000 cfg and phonel cfg files from the distribution as templates Edit contents of phoneXXXX cfg as appropriate For example edit the registration parameters Edit the CONFIG FILES attribute of the Ethernet address gt cfg files so that it references the appropriate phoneXXXX cfg file Replace the reference to phonel cfg with phoneXXXX cfg Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Step 4 Create a new configuration file in the style of sip cfg 5 Decide on boot server security policy Instructions For more information on why to create another config uration file refer to the Configuration File Manage ment on SoundPoint IP Phones whitepaper at www polycom com support voip Refer to 4 6 Configuration Files on page 84 particu larly for SIP server address Most of the default settings are typically adequate however if SNTP settings are not available through DHCP the SNTP GMT offset and possibly the SNTP server address will need to be edited for the cor rect local conditions Changing the default daylight savings parameters will likely be necessary o
185. sabled by default 4 6 1 1 4 1 Outbound Proxy lt outboundProxy gt Permitted Attribute Values volpProt SIP outboundProxy address dotted deci mal IP address or host name Default Interpretation Null IP address or host name and port of a SIP server to which the phone shall send all volpProt SIP outboundProxy port 1 to 65535 requests 5060 3 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation volpProt SIP outboundProxy transport DNSnaptr or DNSnap If set to Null or DNSnaptr TCPpreferred tr If voIpProt SIP outbound or Proxy address is a hostname UDPonly or and volpProt SIP outbound TLS Proxy port is 0 or Null do NAPTR then SRV look ups to try to discover the trans port ports and servers as per RFC 3263 If volp Prot SIP outbound Proxy address is an IP address or a port is given then UDP is used If set to TCPpreferred TCP is the preferred trans port UDP is used if TCP fails If set to UDPonly Only UDP will be used If set to TLS If TLS fails transport fails Leave port field empty will default to 5061 or set to 5061 Note TLS is not supported on SoundPoint IP 300 and 500 phones 4 6 1 1 4 2 Alert Information lt alertinfo gt Permitted Attribute Valves Default Interpretation volpProt SIP alertInfo x v
186. scribes the parameters used to set up time synchronization and daylight savings time The defaults shown will enable daylight savings time DST for North America Daylight savings defaults Do not use fixed day use first or last day of week in the month Start DST on the first Sunday in April at 2 am Stop DST on the last Sunday in October at 2 am Permitted Attribute Values Default Interpretation tcpIpApp sntp resyncPeriod positive 86400 Time in seconds integer 24 between Simple Net hours work Time Protocol SNTP re syncs tcpIpApp sntp address valid host clock Address of the SNTP name or IP server address Copyright 2006 Polycom Inc 121 Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation tcpIpApp sntp address overrideDHCP 0 1 0 These parameters deter mine whether configu ration file parameters override DHCP parame ters for the SNTP server address and Greenwich Mean Time GMT off set If set to 0 DHCP values will override configuration file parameters If set to 1 the configuration file parameters will override DHCP values tcpIpApp sntp gmtOffset positive or 28800 Offset in seconds of the negative Pacific local time zone from integer time GMT Note 3600 seconds per hour tcpIpApp sntp gmtOffset override DHCP 0 1 0 These parameters deter mine whether configu ration file parameters overr
187. see the table below for details of which protocol the phone will use The Specified Protocol listed in the table can be selected in the Server Type field or the Server Address can include a transfer protocol for example http usr pwd server refer to 2 2 1 3 3 Server Menu on page 11 The boot server address can be an IP address domain string name or URL The boot server address can also be obtained through DHCP Configuration file names in the Ethernet address cfg file can include a transfer protocol for example https usr pwd server dir file cfg If a user name and password are specified as part of the server address or file name they will be used only if the server supports them Note A URL should contain forward slashes instead of back slashes and should not contain spaces Escape characters are not supported If a user name and password are not specified the Server User and Server Password will be used refer to 2 2 1 3 3 Server Menu on page 11 Protocol used by bootROM Protocol used by SIP Application Specified 300 500 301 430 501 300 500 301 430 501 Protocol 600 601 600 601 4000 4000 FTP FTP FTP FTP FTP TFTP TFTP TFTP TFTP TFTP HTTP FTP HTTP HTTP HTTP HTTPS FTP HTTP Not supported Trans HTTPS fers will fail For downloading the bootROM and application images to the phone the secure HTTPS protocol is not available To guarantee software integrity t
188. sion lt divert gt on page 154 Local Web Server f enabled Specify per registration line type private or shared and third party name and whether diversion should be dis abled on shared lines Navigate to http phoneIPA ddress reg htm Changes are saved to local flash and backed up to lt Ether net address gt phone cfg on the boot server They will per manently override global settings unless deleted through the Reset Local Confide menu selection Local Phone User Interface Specify per registration line type private or shared and the shared line third party name using the SIP Configura tion menu Either the Web Server or the boot server con figuration files or the local phone user interface should be used to configure registrations not a mixture of these options When the SIP Configuration menu is used it is assumed that all registrations use the same server 46 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Features 3 1 24 Busy Lamp Field This feature is available on SoundPoint IP 600 and 601 phones with an attached Expansion Module only The Busy Lamp Field BLF feature enhances support for a phone based attendant console It allows monitoring the hook status and remote party information of users through the busy lamp fields and displays on an attendant console phone Important Do not use this feature with Microsoft
189. software Failure to do this may ren der the phone unusable 2 2 2 1 1 3 Setting Flash Parameters from Configuration Files Any field in the bootROM setup menu and the application SIP Configuration menu can be set through a configuration file A DHCP server can be configured to point the phones to a boot server that has the required configuration files The new settings will be downloaded by the phones and used to configure them This removes the need for manual interaction with phones to configure basic settings This is especially useful for initial installation of multiple phones These device settings are detected when the application starts If the new settings would normally cause a reboot if they were changed in the application Network Con figuration menu then they will cause a reboot when the application starts Important The parameters for this feature should be put in separate configuration files to simplify maintenance Do not add them to existing configuration files such as sip cfg One new configuration file will be required for parameters that should apply to all phones and individual configuration files will be required for phone specific parameters such as SIP registration information The global device set parameter must be enabled when the initial installation is done and then it should be disabled This prevents subsequent reboots by individual phones triggering a reset of parameters on the phon
190. speed over the Ethernet ac The default value is Auto a Only available on SoundPoint IP 430 and 601 phones HD means half duplex and FD means full duplex 2 2 1 4 Reset to Factory Defaults The basic network configuration referred to in the preceding sections can be reset to factory defaults To perform this function do one of the following during the countdown process in the bootROM Onall phones except the IP 430 and 4000 simultaneously press and hold the 4 6 8 and dial pad keys until the password prompt appears Onthe IP 430 simultaneously press and hold the 1 3 5 and 7 dial pad keys until the password prompt appears e On the IP 4000 simultaneously press and hold the 6 8 and dial pad keys until the password prompt appears Enter the administrator password to initiate the reset Resetting to factory defaults will also reset the administrator password factory default password is 456 12 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation 2 2 2 Application Configuration While it is possible to make calls with the phone using its default configuration most installations will require some basic configuration changes to optimize your system The following sections discuss the available configuration options Centrally provisioned configuration Refer to 2 2 2 1 Centralized Configuration on page 13 Local phone based con
191. t map to a given boot server s DNS host name If the set of transactions in an attempt is equal to or greater than the Retry Wait value then there will be no further delay before the next attempt is started For more information refer to 2 2 2 1 2 Boot Server Deployment for the Phones on page 19 Provisioning Method Default or SAS VP If SAS VP is selected provisioning is done in addition to the normal process Copyright 2006 Polycom Inc 11 Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Name Possible Values Description Provisioning any string The URL used in XML post response transac String tions If empty the configured URL is used This field is disabled when Provisioning Method is Default a The server user name and password should be changed from the default values Note that for insecure protocols the user chosen should have very few privileges on the server b Not available on SoundPoint IP 300 and SoundPoint IP 500 phones 2 2 1 3 4 Ethernet Menu Name Possible Values Description CDP Enabled Disabled If enabled the phone will use CDP It also reports power usage to the switch VLAN ID Null O through 4094 Phone s 802 1Q VLAN identifier Note Null no VLAN tagging LAN Auto IOHD 10FD The network speed over the Ethernet 100HD OED The default value is Auto PC Auto 10HD 10FD The network
192. tExtension gt describes the file type Either fnt for single 256 characters font or fon for multiple fnt files 9 fon file format is a collection of fnt fonts grouped together within a single file Copyright 2006 Polycom Inc 129 130 Administrator s Guide SoundPoint IP SoundStation IP Optimization If it is necessary to overwrite an existing font use these lt fontName gt _ lt fontHeightIn Pixels gt SoundPoint IP 430 500 and 501 fontProp_10 This is the font used widely in the current implementation fontPropSoftkey_10 This is the soft key specific font SoundPoint IP 600 and 601 fontProp_19 This is the font used widely in the current implementation including for soft keys fontProp_26 This is the font used to display time but not date fontProp_x This is a small font used for the CPU Load Net utilization graphs this is the same as the fontProp_10 for the SoundPoint IP 500 If the lt fontName gt _ lt fontHeightInPixels gt does not match any of the names above then the downloaded font will be applied against all fonts defined in the phone which means that you may lose the benefit of fonts being calibrated differently depending on their usage For example the font used to display the time on the Sound Point IP 600 is a large font larger than the one used to display the date and if you overwrite this default font with a unique
193. tFilter enable 0 voice rxEq hd IP_430 preFilter enable 0 voice rxEq hd IP_500 preFilter enable 0 voice rxEq hd IP_600 preFilter enable 0 voice rxEq hd IP_601 preFilter enable 0 voice rxEq hd IP_430 postFilter enable 0 voice rxEq hd IP_500 postFilter enable 0 voice rxEq hd IP_600 postFilter enable 0 voice rxEq hd IP_601 postFilter enable 0 voice rxEq hf IP_430 preFilter enable 1 voice rxEq hf IP_500 preFilter enable 1 voice rxEq hf IP_600 preFilter enable 1 voice rxEq hf IP_601 preFilter enable 1 voice rxEq hf IP_4000 preFilter enable 0 voice rxEq hf IP_430 postFilter enable 0 voice rxEq hf IP_500 postFilter enable 1 voice rxEq hf IP_600 postFilter enable 1 voice rxEq hf IP_601 postFilter enable 1 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute Default voice rxEq hf IP_4000 postFilter enable 0 4 6 1 8 9 Transmit Equalization lt TXEQ gt These settings control the performance of the hands free transmit equalization feature Note Polycom recommends that you do not change these values Attribute Default voice txEq hs IP_430 preFilter enable 0 voice txEq hs IP_500 preFilter enable voice txEq hs IP_600 preFilter enable JS voice txEq hs IP_601 preFilter enable voice txEq hs IP_430 postFilter enable 1 voice txEq hs IP_500 postFilter enable 1 voice txEq hs IP_600 postFilter enable 1
194. tcpIpApp sntp daylightSavings stop date 1 31 1 Day of the month to start DST tcpIpApp sntp daylightSavings stop time 0 23 2 Time of day to stop DST in 24 hour clock 2 2 am 14 2 pm tcpIpApp sntp daylightSavings stop dayOf 1 7 1 Day of week to stop Week DST 1 Sun 2 Mon 7 Sat tcpIpApp sntp daylightSavings stop dayOf 0 1 1 If set to 1 and fixedDay Enable 0 stop DST on the last day of the week specified by dayOf Week in the month rather than the first in the month Copyright 2006 Polycom Inc 123 Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 10 3 port port 4 6 1 10 3 1 RTP lt RTP gt Optimization Attribute tcpIpApp port rtp filterByIp Permitted Values 0 1 Default 1 Interpretation If set to 1 reject RTP pack ets arriving from sent from a non negotiated through SDP IP address tcpIpApp port rtp filterB yPort If set to 1 reject RTP pack ets arriving from sent from a non negotiated through SDP port tcpIpApp port rtp forceSend Null 1024 65534 Null When non Null send all RTP packets to and expect all RTP packets to arrive on the specified port Note both tepl pApp port rtp filterByIp and tcpIpApp port rtp filterBy Port must be enabled for this to work tcpIpApp port rtp mediaPortRangeStart Null even integer from 1024 65534 Null If set to Null the value 2222 will be used for
195. the first allo cated RTP port otherwise the specified port will be used Subsequent ports will be allocated from a pool starting with the specified port plus two up to a value of start port 46 after which the port number will wrap back to the starting value 124 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 11 Web Server lt HTTPD gt The phone contains a local web server for user and administrator features This can be disabled for applications where it is not needed or where it poses a security threat The Optimization web server supports both basic and digest authentication The authentication user name and password are not configurable for this release Permitted Attribute Values Default Interpretation httpd enabled 0 1 1 If set to 1 the HTTP server will be enabled 4 6 1 11 1 Configuration lt cfg gt Permitted Values Default Interpretation httpd cfg enabled 0 1 1 If set to 1 the HTTP server configuration interface will be enabled httpd cfg port 1 65535 80 Port is 80 for HTTP servers Care should be taken when choosing an alternate port 4 6 1 12 Call Handling Configuration lt call gt Permitted Attribute Values Default Interpretation call rejectBusyOnDnd 0 1 1 If set to 1 reject all incoming calls with the reason busy if do not disturb is enabled call enableOnNotRegistered
196. thernet MAC address of the phone in question For A F hexadecimal digits use upper or lower case for example 0004f200106c cfg The Ethernet address can be viewed using the ABOUT soft key during the auto boot countdown of the bootROM or through the Menu gt Status gt Platform gt Phone menu in the application It is also printed Copyright 2006 Polycom Inc 13 Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation on a label on the back of the phone If this file cannot be downloaded the phone will search for the default master configuration file described below Default Master Configuration File For systems in which the configuration is identical for all phones no per phone lt Ethernet address gt cfg files the default master configuration file may be used to set the configuration for all phones The file named 000000000000 cfg 12 zeros gt cfg is the default master configuration file and it is recommended that one be present on the boot server If a phone does not find its own Ethernet address gt cfg file it will use this one and establish a baseline configuration This file is part of the standard Polycom distribution of configuration files It should be used as the template for the Ethernet address gt cfg files The default master configuration file 000000000000 cfg is shown below Example lt xml version 1 0 standalone yes gt Default Master SIP Configuration Fil
197. tion of the SoundPoint IP 301 is the same as the 300 the behavior and configuration of the SoundPoint IP 501 is the same as the 500 the behavior and configuration of the SoundPoint IP 601 is the same as the 600 SoundPoint IP and SoundStation IP are feature rich enterprise class voice commu nications terminals for Ethernet TCP IP networks They are designed to facilitate high quality audio communications These phones are end points in the overall network topology designed to interoperate with other compatible equipment including applica tion servers media servers internetworking gateways voice bridges and other end points Copyright 2006 Polycom Inc 1 Administrator s Guide SoundPoint IP SoundStation IP Overview Remote Boot Server Remote Application Server Router Firewall PSTN Gateway Em Switches 10 400 Ethernet 8 Voice Bridge Application Boot Serer Server The phones connect physically to a standard office twisted pair IEEE 802 3 10 100 megabytes per second Ethernet LAN and send and receive all data using the same packet based technology Since the phone is a data terminal digitized audio being just another type of data from its perspective the phone is capable of vastly more than tra ditional business phones As SoundPoint IP and SoundStation IP run the same pro tocols as your office personal computer many innovative applications can be de
198. tive on another call the incoming call is presented to the user visually on the LCD display A configurable sound effect such as the familiar call waiting beep will be mixed with the active call audio as well Called Party Identification The phone displays and logs the identity of the remote party specified for outgoing calls This is the party that the user intends to connect with Calling Party Identification The phone displays the caller identity derived from the network signalling when an incoming call is presented if information is provided by the call server For calls from parties for which a directory entry exists the local name assigned to the directory entry may optionally be substituted Central Configuration File Specify whether or not to use directory name substitution boot sip cfg For more information refer to 4 6 1 4 User Preferences server user preferences on page 98 Web Server Specify whether or not to use directory name substitution Gf enabled Navigate to http lt phoneIPAddress gt coreConf htm us Changes are saved to local flash and backed up to lt Ethernet address gt phone cfg on the boot server Changes will perma nently override global settings unless deleted through the Reset Local Config menu selection Local Local Telephone None User Interface 3 1 6 Missed Call Notification The phone can display the number of calls missed since the user last looked at the Miss
199. to http lt phoneIPAddress gt coreConf htm lo Local Phone User None Interface 4 5 Audio Quality Issues and VLANs The phone contains both network layer and Ethernet layer support for prioritizing voice and signaling traffic over the network Quality of Service QoS parameters include IP type of service TOS bits and Ethernet IEEE 802 1p user priority These can be set on a per protocol basis The phone also supports RTCP per RFC 1889 4 5 1 IP TOS The type of service field in an IP packet header consists of four TOS bits and a 3 bit precedence field Each TOS bit can be set to either 0 or 1 The precedence field can be Copyright 2006 Polycom Inc 81 82 Administrator s Guide SoundPoint IP SoundStation IP Optimization set to a value from 0 through 7 The type of service can be configured specifically for RTP packets and call control packets such as SIP signaling packets Central boot server Configuration file sip cfg Specify protocol specific IP TOS settings e For more information refer to 4 6 1 9 2 IP TOS lt IP gt on Local page 119 Web Server Specify IP TOS settings Ql enabieq Navigate to http lt phoneIPAddress gt netConf htm qo Local Phone User None Interface 4 5 2 IEEE 802 1p Q The phone will tag all Ethernet packets it transmits with an 802 1Q VLAN header for one of the following reasons e When it has a valid VLAN ID set in its network
200. to 1 for a reg 7 istration the ACD feature will be reg x acd agent available 0 1 0 enabled for that registration reg x ringType 1 to 22 2 The ringer to be used for calls received by this registration Default is the first non silent ringer reg x lineKeys 1 to max 1 max the number of line keys on the phone max 1 on SoundStation IP 4000 max 2 on IP 300 301 and 430 max 3 on IP 500 and 501 max 6 on IP 600 max 24 on IP 601 without any Expansion Modules attached only 6 line keys are available The number of line keys on the phone to be associated with registration x Copyright 2006 Polycom Inc 151 152 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute reg x callsPerLineKey Permitted Values 1 to 24 OR 1to8 Defavlt 24 OR 8 Interpretation For the SoundPoint IP 600 and 601 the permitted range is 1 to 24 and the default is 24 For all other phones the permitted range is to 8 and the default is 8 This is the number of calls or confer ences which may be active or on hold per line key associated with this regis tration Note that this overrides call callsPer LineKey for this registration Refer to 4 6 1 12 Call Handling Configuration call on page 125 reg x outbound Proxy address reg x outboundProxy port dotted decimal IP address or host name 1 to 65535 Null 5060 IP address or host name and po
201. tribute Values Default Interpretation qos ip rtp dscp 0 to 63 or Null The differentiated services EF or codepoints of packets ub AF12 s set to ae the values below AF13 AF21 aU MA AF22 AF23 OUP EDU AF3LAF322 max reliability min cost and AF33 AF41 precedence are used Other AF42 AF43 wise these values are overrid den qos ip rtp min_delay 0 1 1 If set to 1 set min delay bit in the IP TOS field of the IP header or else don t set it Copyright 2006 Polycom Inc 119 120 Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Values Default Interpretation qos ip rtp max_throughput 0 1 1 If set to 1 set max throughput bit in the IP TOS field of the IP header or else don t set it qos ip rtp max reliability 0 1 0 If set to 1 set max reliability bitin the IP TOS field of the IP header or else don t set it qos ip rtp min cost 0 1 0 If set to 1 set min cost bit in the IP TOS field of the IP header or else don t set it qos ip rtp precedence 0 7 5 If set to 1 set precedence bits in the IP TOS field of the IP header or else don t set them 4 6 1 9 2 2 Call Control lt CallControl gt These parameters apply to call control packets such as the network protocol signaling Copyright 2006 Polycom Inc Permitted Attribute Values Default Interpretation qos ip callControl dscp 0 to 63 or Null Th
202. tribute Values Default Interpretation pres reg positive 1 Specifies the line registration integer number used to send SUB SCRIBE for presence Must be a valid line registration num ber If the number is not a valid line registration number it is ignored 4 6 1 15 Fonts lt font gt This section does not apply to the SoundPoint IP 300 and 301 phones These settings control the phone s ability to dynamically load an external font file dur ing boot up Loaded fonts can either overwrite pre existing fonts embedded within the software not recommended or can extend the phone s font support for Unicode ranges not already embedded The font file must be a Microsoft fnt or fon file for mat The font file name must follow a specific pattern as described Font file name lt fontName gt _ lt fontHeightInPixels gt _ lt fontRange gt lt fontExtension gt lt fontName gt is a free string of characters that typically carries the meaning of the font Examples are fontFixedSize for a fixed size font or fontPropor tionalSize for a proportional size font lt fontHeightInPixels gt describes the font height in number of screen pixels lt fontRange gt describes the Unicode range covered by this font Since fnt or fon are 256 characters based blocks the lt fontRange gt is Uxx00_UxxFF fnt file or Uxx00_UyyFF fon file For more information refer to 3 5 1 Multilin gual User Interface on page 61 lt fon
203. ttings control the phone s internal RAM disk feature Changing these parame ters 1s not advised Permitted Attribute Valves ramdisk enable 0 1 Default 1 Interpretation If set to 1 RAM disk will be available The RAM disk is used to cache downloaded wave files and other resources for the user interface 142 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization Permitted Attribute Valves Default Interpretation ramdisk bytesPerBlock 0 3 2 33 663 11 0 These three parameters use internal defaults 1024 when value is set to 0 ramdisk blocksPerTrack 07 1 2 55 0 65536 ramdisk nBlocks 0 1 2 4096 65536 ramdisk minsize 50to 16384 50 Smallest size in Kbytes of RAM disk to cre ate before returning an error RAM disk size is variable depending on the amount of device memory ramdisk minfree 512 to 3072 Minimum amount of free space that must be 16384 left after the RAM disk has been created The RAM disk s size will be reduced as necessary in order to leave this amount of free RAM 4 6 1 23 Request request 4 6 1 23 1 Delay lt delay gt These settings control the phone s behavior when a request for restart reboot or reconfiguration is received Permitted Attribute Valves Defavlt request delay type Null call audio or call gt Interpretation Defines the strategy to adopt be
204. ute Permitted Values Default Interpretation mb limits nodes positive integer 256 Limits the number of tags which the XML parser will handle This limits the amount of memory used by complicated pages A maximum total of 500 256 each is recommended This value is used as referent values for 16MB of SDRAM Note Increasing this value may have a detrimental effect on performance of the phone Copyright 2006 Polycom Inc 147 Administrator s Guide SoundPoint IP SoundStation IP Optimization Attribute Permitted Values Default Interpretation mb limits cache positive integer 200 Limits the total size of objects down loaded for each page both XHTML and images Once this limit is reached no more images are downloaded until the next page is requested Units kBytes This value is used as referent values for 16MB of SDRAM Note Increasing this value may have a detrimental effect on performance of the phone 148 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Optimization 4 6 2 Per phone Configuration phonel cfg This section covers the parameters in the per phone example configuration file phonel cfg This file would normally be used as a template for the per phone configu ration files For more information refer to 2 2 2 1 2 Boot Server Deployment for the Phones on page 19 For more information refer to 2 2 2 1 1 Configurat
205. utside of North American locations Optional Disable the local web HTTP server or change its signalling port if local security policy dic tates Change the default location settings e user interface language e time and date format Polycom recommends allowing file uploads to the boot server where the security environment permits This allows event log files to be uploaded and changes made by the phone user to the configuration through the web server and local user interface and changes made to the directory to be backed up For organizational purposes configuring a separate log file directory is recommended but not required refer to LOG FILE DIRECTORY in 2 2 2 1 1 1 Master Configuration Files on page 13 File permissions should give the minimum access required and the account used should have no other rights on the server The phone s server account needs to be able to add files to which it can write in the log file directory and the root directory It must also be able to list files in all directories mentioned in the mac cfg file All other files that the phone needs to read such as the applica tion executable and the standard configuration files should be made read only through file server file per missions Copyright 2006 Polycom Inc 21 Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Step Instructions 6 Reboot phones after configuring the
206. veloped without resorting to specialized technology Regardless of the diverse application potential it provides the productivity enhancing features needed today such as multiple call appearances full duplex speakerphone hold transfer confer ence forward voice mail compatibility and contact directory Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation 2 Installation and Operation This section describes the basic steps that are needed to make your phone operational 2 1 Installation Models There are diverse installation models scaling from stand alone phones to large cen trally provisioned systems with thousands of phones For any size system the phones can be centrally provisioned from a boot server through a system of global and per phone configuration files To augment the central provisioning model or as the sole method in smaller systems configuration can be done using user interfaces driven from the phones themselves both a local setup user interface and a web server based user interface are available to make configuration changes Boot Server config overrides directory LON fo master config file ooost2002999 ctg 000422002559 phom cty D004 2002883 hoot 1og vent log files application binary aip 1d 000412002888 dicecbocy cfg 000412002388 app loy config files aip cfg phom2999 ctg dictionary files Sousteointle dictianacy ml user i
207. ver ID Option Boot Server Option IP Address When the Boot Server parameter is set to Custom this Type parameter specifies the type of the DHCP option in which the phone will look for its boot server The IP String Address must specify the boot server The String must match one of the formats described for Server Address in 2 2 1 3 3 Server Menu on page 11 VLAN Discovery Disabled No VLAN discovery through DHCP Fixed Use predefined DHCP private option values of 128 144 157 and 191 If this is used the VLAN ID Option field will be ignored Custom Use the number specified in the VLAN ID Option field as the DHCP private option value VLAN ID Option 128 through 254 The DHCP private option value when VLAN Discov Cannot be the same as Boot Server Option ery is set to Custom Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 2 2 1 3 3 Server Menu Installation and Operation Name Possible Values Description Server Type FTP or Trivial FTP or The protocol that the phone will use to obtain con HTTP or HTTPS figuration and phone application files from the boot server Refer to 2 2 1 2 Provisioning File Transfer on page 6 Server Address dotted decimal IP address OR domain name string OR URL All addresses can be fol lowed by an optional directory and optional file name The boot server to use if the DHCP client is dis abled the DHC
208. x 1 to 12 device auth regPass word any string The SIP registration password for registration x where x to 12 device sec configEncryp any string Configuration encryption key that is used for tion key encryption of configuration files 2 2 2 1 2 Boot Server Deployment for the Phones The following table describes the steps required for successful deployment of one or more boot servers for SoundPoint IP and SoundStation IP phones except for Sound Point IP 300 and 500 phones Multiple boot servers can be configured by having the boot server DNS name map to multiple IP addresses The default number of boot serv ers is one and the maximum number is eight The following protocols are supported for redundant boot servers HTTPS HTTP and FTP All of the boot servers must be reachable by the same protocol and the content avail able on them must be identical The parameters described in section 2 2 1 3 3 Server Menu on page 11 can be used to configure the number of times each server will be tried for a file transfer and also how long to wait between each attempt The maximum number of servers to be tried is configurable Contact Polycom Customer Support for more information Note Be aware of how logs overrides and directories are uploaded to servers that maps to multiple IP addresses The server that these files are uploaded to may change over time If you want to use redundancy for uploads you wil
209. xag adjust IP_430 21 voice handset sidetone adjust IP 430 12 voice headset rxag adjust IP 430 1 voice headset txag adjust IP 430 39 voice headset sidetone adjust IP 430 3 Copyright 2006 Polycom Inc Administrator s Guide SoundPoint IP SoundStation IP 4 6 1 8 4 Acoustic Echo Cancellation lt AEC gt Optimization These settings control the performance of the speakerphone acoustic echo canceller Note Polycom recommends that you do not change these values Attribute Default voice aec hs enable 0 voice aec hs lowFreqCutOff 100 voice aec hs highFreqCutOff 7000 voice aec hs erlTab O0 300 24 voice aec hs erlTab 300 600 24 voice aec hs erlTab 600 1500 24 voice aec hs erlTab 1500 3500 24 voice aec hs erlTab 3500 7000 24 voice aec hd enable 0 voice aec hd lowFreqCutOff 100 voice aec hd highFreqCutOff 7000 voice aec hd erlTab 0 300 24 voice aec hd erlTab 300 600 24 voice aec hd erlTab 600 1500 24 voice aec hd erlTab 1500 3500 24 voice aec hd erlTab 3500 7000 24 voice aec hf enable 1 voice aec hf lowFreqCutOff 100 voice aec hf highFreqCutOff 7000 voice aec hf erlTab 0 300 6 voice aec hf erlTab 300 600 6 voice aec hf erlTab 600 1500 6 voice aec hf erlTab 1500 3500 6 voice aec hf erlTab 3500 7000 6 Copyright 2006 Polycom Inc 113 Administrator s Guide SoundPoint IP SoundStation IP Optimizatio
210. y device xxx yyy set 0 or If set to 0 do not use the device xxx yyy value ders If set to 1 use the device xxx yyy value For example if device net ipAddress set 1 then set the contents of the device net ipAddress field device net ipAddress dotted decimal IP address Phone s IP address Note This field is not used when DHCP client is enabled device net subnetMask dotted decimal IP address Phone s subnet mask Note This field is not used when DHCP client is enabled device net IPgateway dotted decimal IP address Phone s default router IP gateway Note This field is not used when DHCP client is enabled device net vlanId Null 0 to 4094 Phone s 802 1Q VLAN identifier Note Null no VLAN tagging device net cdpEnabled Oor 1 If set to 1 the phone will attempt to determine its VLAN ID through the CDP Copyright 2006 Polycom Inc 17 Administrator s Guide SoundPoint IP SoundStation IP Installation and Operation Name Possible Values Description device dhcp enabled Oor1 For description refer to 2 2 1 1 DHCP or Manual TCP IP Setup on page 5 device dhcp offerTimeout 1 to 600 Number of seconds the phone waits for secondary DHCP Offer messages before selecting an offer device dhcp bootSrvU 0 to 3 For descriptions refer to 2 2 1 3 2 DHCP Menu seOpt on page 9 device dhcp bootSrvOpt 128 to 254 Cannot be the same as VLAN ID Option devic
211. ypt 1 Key Desc companyNameKey1 Key 06a92 14036b8a15b512e03d534120006 It is recommended that all keys have unique descriptive strings in order to allow sim ple identification of which key was used to encrypt a file This makes boot server man agement easier After encrypting a configuration file it is useful to rename the file to avoid confusing it with the original version for example rename sip cfg to sip enc However the direc tory and override filenames cannot be changed in this manner You can check whether an encrypted file is the same as an unencrypted file by 1 Run the configFileEncrypt utility on the unencrypted file with the d option This shows the digest field 2 Look at the encrypted file using WordPad and check the first line that shows a Digest field If the two fields are the same then it is very likely that the encrypted and unencrypted file are the same Note If a phone downloads an encrypted file that it cannot decrypt it logs displays an error message and reboots The phone will continue to do this until the boot server provides an encrypted file an unen crypted file or the file is removed from the master configuration file list For more information on this feature refer to 3 8 4 Configuration File Encryption on page 75 2 2 3 1 Changing the Key on the Phone For security purposes it may be desirable to change the key on the phones and the server from time to time To change
212. zed Call Progress Tones In order to emulate the familiar and efficient audible call progress feedback generated by the PSTN and traditional PBX equipment call progress tones are synthesized dur Copyright 2006 Polycom Inc 63 Administrator s Guide SoundPoint IP SoundStation IP Features ing the life cycle of a call These call progress tones are easily configurable for com patibility with worldwide telephony standards or local preferences Configuration file Specify the basic tone frequencies levels and basic sip cfg repetitive cadences For more information refer to 4 6 1 5 2 Chord Sets lt chord_sets gt on page 100 Specify downloaded sampled audio files for advanced Central call progress tones boot e For more information refer to 4 6 1 6 Sampled server Audio for Sound Effects sampled audio on page 101 Specify patterns For more information refer to e 4 6 1 7 1 Patterns lt patterns gt on page 103 and e 4 6 1 7 1 1 Call Progress Patterns on page 105 Web Server None if enabled Local Local Phone User None Interface 3 6 Advanced Server Features 3 6 1 Voice Mail Integration The phone is compatible with voice mail servers The subscribe contact and callback mode can be configured per user registration on the phone The phone can be config ured with a SIP URL to be called automatically by the phone when the user elects to retrieve messages Voice mail access

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