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Planet Technology IPX-1900 Network Card User Manual

1. gt Convert Wav to G729 format Example A Visit to www voiceage com home page to download Open G729 encoder sound tools uncompress to your pc B Convert WAV format file to g729 format file c CM INDOW S 5 ystem 32 md eze Alar 3888 E618 C G729encoder ABE 11 8H lt DIR gt lt DIR gt m 3 192 va_9729 h 96 396 va id 258 618 va_g9729_ pdf 5 788 va_g 2 _decoder c 73 728 Ya_g 2 decoder exe 5 248 va_972 _ encoder c 81 924 va_9729 _encoder exe 7 tz 516 202 TLAN 2 WHR 7 469 117 440 ETGAN Hi C G729 encoder gt va_9729_encoder exe offduty vav offduty q729 Uoice ge Corporation 6729 Floating point Encoder Encode frame 868 H 2 seconds C G729 encoder 67 Appendix D Record Voice Guide Process IPX 1900 provides Record Voice Menu by Phone function Please register your VolP devices to Wi Fi IP PBX at first and then check the Record voice code from IP PBX Setup record Voice Menu page a Record Voice Menu Record voice g escu Play voice 10 Ex 10 Default voice Ll Ex 11 Password 1234 Figure C 1 Record voice menu settings VoIP devices dial 9 to entry the Record Voice Menu then refer to the following record processes to record the Voice Menu Press 1 record On duty voice Press 2 go to record duty voice Press 1 record Off duty voice Press 2 go to end Good Bye Figure C 2 Voice record processes 68
2. Register OK Register Unknown Num Status Num status Num Status 25003000 O Figure D 23 Service Provider status page gt Testthe Scenario 1 VIP 154T pick up the telephone 2 Dial the number 9 will hear the dial tone and dial the number 25003999 This call shall be able connect to the User B Then the softphone of User B will ringing User B can answer the call and talk with VIP 154T Both VIP 154T and User B hang up the calls User B pick up and dial the number 25003000 should be able to connect to the Auto Attendant System of IP PBX 6 The User B will hear the prompts and dial the extension number 100 shall be able connect to the VIP 254T 7 Then the VIP 254T should ringing and it to pick up the call then talk with User B 14 Appendix F IPX 1900 Series Specifications Product Internet Telephony PBX System IPX 1900 Hardware LAN 1 RJ 45 10 100Base TX Auto Sensing Switching WAN 1 RJ 45 10 100Base TX Auto Sensing Switching Standards and Protocol Call control SIP 2 0 RFC3261 SDP RFC 2327 Symmetric RTP Registration Max 300 nodes SIP IP phones ATA FXO gateways Calls Max 60 concurrent calls Voice CODEC Support G 723 G 726 G 729 G 711 GSM ILBC DTMF detection and generation Voice Processing In Band and Out of Band RFC 2833 SIP INFO Supports password authentication using MD5 digest Auto Attendant AA Interactive Voice Response IVR Records IVR via IP Phone
3. Ext Hunt group 5001 LM Auto Attendant Service method Always play attendant message Figure 3 33 Auto attendant time setting 32 Day Setting Time Setting Month Setting Date Setting Message Auto Attendant Service Method Defined Start Day End Day Defined Start Time End Time Defined Start Month End Month Defined Start Date End Date Select play voice message Defined the Auto Attendant Service Method a Always play attendant messages b Always goto EXT HuntGroup C User try error goto EXT HuntGroup Table 3 15 Attendant Time setup description Record Auto Attendant Allow you to record On Off duty voice menu over a register ip phone Record Voice Menu Record voice Play voice Default voice Password Answer Extension On Off Duty 10 Ex 10 Ex 11 a Record Play Default Figure 3 34 Record voice menu settings Pick up your register IP Phone handset and press function key password to enter into voice menu guide Record voice Record your voice menu Default is 9 Play voice Default voice Password Play your record voice menu Default is 10 To set default voice menu Default is 11 This is record default voice password Default is 1234 Table 3 16 Record voice menu description Answer Extension enable you to record the customized voice menu remotely from a registered IP Phone Answer extension Call from registered I
4. Port e On duty Off duty voice select M Enable e Incoming call attendant Dial 300 Ring Sales team Dial 400 Ring RD Team Dial 500 Ring Group 1 RR Dial 600 Ring Group 2 Randon Dial 9 to Ring O Figure 3 9 Service provider advance setup The caller ID will be sent between the callee and caller and will Caller id be displayed on SIP device LCD panel for identification User name User name for authentication Password User password for authentication Registrar Server Address Assigns the SIP Register Server s IP address Domain name 21 Port number of SIP Register Server Assigns a value from 1024 Registrar Server Port to 65535 the common default SIP port is 5060 Outbound Proxy server s IP address Domain name Assign a Outbound Proxy Address servers IP Domain name which is in charge of call out Service Port number of Outbound Proxy Server Assign a number from Outbound Proxy Port mE 1024 to 65535 the common default SIP port setting is 5060 When the service provider registered to PBX incoming calls On duty Off duty voice will hear On Off duty voice default settings are Enable select For how to record On Off duty voice please refer Record Voice Menu Choose a pre set hunt groups default is blank There are 3 types of combination setup 1 If On duty Off duty voice is Enabled after caller hear the voice menu one time the call will be transferred to the pre
5. Step 1 Create SIP Trunk or Gateway Trunk 1 1 For example create 4 SIP Trunk accounts to register ITSP Server Providers Setting Add New Service Providers Add Providers List Service Provider Max is 10 Caller Id UserName Password 0949103031 0949103031 0949103031 ITSP SIP Trunk 5060 0949103032 0949103032 0949103032 ITSP SIP Trunk 3060 0949103033 0949103035 0949103033 ITSP SIP Trunk 3060 0949103034 0949103034 0949103034 ITSP SIP Trunk 3060 Advance Figure 3 23 SIP provider list 1 2 For example create 4 Gateway Trunk IP Address and Port Add Gateway trunk Gateway trunk Max is 10 IP Port Action 192 168 1 80 5060 Edit 192 168 1 81 5060 ED 192 168 1 82 5060 ED 192 168 1 83 5060 ED Figure 3 24 Gateway trunk list Step 2 Create SIP Trunk Group Number or Gateway Trunk Group Number 2 1 Group number 001 means you want Group these 4 SIP Trunk SIP_Trunk_1 28 Wizard IP PBX Setup IP PBX Setup SIP Basic Setting Trunk Group Exetension Management oup Name 5SIP Trunk 1 Trunk Management o PC SIP Trunk Number 001 Gateway Trunk d Trunk Group All Trunks Trunk Group FT proxy0949103031 FAO Setup proxy0949103032 Dialing Rules proxy0949103033 proxy0949103034 Attendant Extension 5 zx L0G 1 00 192 168 1 81 5060 192 166 1 62 5060 Time Rules Figure 3 25 IP PBX Trunk group 1 2 2 Group number 002 means you want Group these 4 Gateway Trunks GW Trunk A gt gt
6. gt Save amp Logout Insert 5001 123 5001 ED 500 12 500 ED 500 123 500 ED 5071 123 5071 ED fe a 5072 12 5072 ED qe 7 5073 12 507 ED 5091 12 5091 ED LP X 5092 12 509 ED 509 12 509 ED pm Submit aie C Figure 2 4 Wizard IP PBX settings Service Provider Caller ID Service provider name Username Input Provider name Password Input Provider password Host Input Providers server address Port Providers server port Table 2 3 Service provider description User Extensions User Extension Input Extension number Password Input Extension password Caller Id Input Extension caller id Table 2 4 User extension description After completing the wizard setup click Submit button The IP PBX will save configuration and reboot IP PBX automatically after 50 seconds you can re load setting page again 13 PLANET 22 Internet Telephony PBX System Networking amp Commanicatica Leading edge IP PBX Solution Ore Wizard Setup HIEST Setup is completed E infomation _ System is rebooting now please wait for 34 sec E gt Management__f 4 m v S A Figure 2 5 Wizard Rebooting Please consult your ISP personnel to obtain proper PPPoE IP b Note address related information and input carefully If Internet connection cannot be established please check the physical connection or contact the ISP service staff for support information RS 23
7. Internet Ta leph Lj y HB By 5 ys tem y i Zz Internet Telephony PBX System IPX 1900 User s manual Version 1 0 Copyright Copyright C 2008 PLANET Technology Corp All rights reserved The products and programs described in this User s Manual are licensed products of PLANET Technology This User s Manual contains proprietary information protected by copyright and this User s Manual and all accompanying hardware software and documentation are copyrighted No part of this User s Manual may be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form by any means by electronic or mechanical Including photocopying recording or information storage and retrieval systems for any purpose other than the purchaser s personal use and without the prior express written permission of PLANET Technology Disclaimer PLANET Technology does not warrant that the hardware will work properly in all environments and applications and makes no warranty and representation either implied or expressed with respect to the quality performance merchantability or fitness for a particular purpose PLANET has made every effort to ensure that this User s Manual is accurate PLANET disclaims liability for any inaccuracies or omissions that may have occurred Information in this User s Manual is subject to change without notice and does not represent a commitment on the part of PLANET PLANET assumes n
8. SIP Basic Setting Exetension Management Trunk Management SIP Trunk Gateway Trunk Trunk Group FXO Setup Dialing Rules Trunk Group Group Name GW_trunk_A Mumber 002 Trunk Group 81 5060 as 000 33 5060 Attendant Extension Ties Masala Figure 3 26 IP PBX Trunk group 2 Group number 003 means you want Group these 4 FXO PSTN Trunk PSTN Trunk C Wizard IP PBX Setup IP PBX Setup SIP Basic Setting Trunk Group Group Name PSTN Trunk C Exetension Management Trunk Management SIP Trunk Number Gateway Trunk Trunk Group All Trunks dee LLL 10 10 10 123 8888 FXO Setup A 1110 10 10 147 9999 AAA 1010159 7 77 FXO_Port_1 Dialing Rules FXO_Port_2 j FXO Port 3 FXO Port 4 Attendant Extension Time Rules Record Voice Menu Call Parking Figure 3 27 IP PBX Trunk group 3 29 Step 3 Start to call by SIP trunk FXO PSTN Trunk Gateway trunk One Stage call by SIP trunk Example Call out and hunt SIP Trunk 1 SIP Trunk Pickup the IPPHONE Dial 001XXXXXXXXXXXXXXXXXXXX This call will hunt SIP Trunk 1 SIP Trunk 1 4 to call out Two Stage call by SIP trunk Example Call out and hunt SIP_Trunk_1 SIP Trunk Pickup the IPPHONE Dial 001 Hear Dial tone Dial your number XXXXXXXXXXXXXXXXXXXX This call will hunt SIP Trunk 1 SIP Trunk 1 4 to call out One Stage call by Gateway trunk Example Call out and hunt
9. tunnels over the public Internet Enable Disable this protocol verification 48 L2TP The Layer 2 Tunnel Protocol is an emerging Internet Engineering Task Force IETF standard that combines the best features of two existing tunneling protocols Cisco s Layer 2 Forwarding L2F and L2TP Pass Through Microsoft s Point to Point Tunneling Protocol PPTP L2TP is an extension to the Point to Point Protocol PPP which is an important component for VPNs VPNs allow users and telecommuters to connect to their corporate intranets or extranets Enable Disable this function SIP the Session Initiation Protocol is a signaling protocol for Internet SIP ALG conferencing telephony presence events notification and instant messaging Enable Disable this protocol verification In computer networks a DMZ Demilitarized Zone is a computer host or small network inserted as a neutral zone between a company s private network and the outside public network It prevents outside users from getting direct access to a server that has company dIP PBX Think of DMZ DMZ as the front yard of your house It belongs to you and you may put some things there but you would put anything valuable inside the house where it can be properly secured Setting up a DMZ is very easy If you have multiple computer s you can choose to simply place one of the computers between the Internet connection and the firewall If you have a computer that cannot run Internet ap
10. 3 Ring 1 2 3 4 4 Not connected 81 gt PLANET Networking amp Communication EC Declaration of Confomti For the following equipment Type of Product Internet Telephony PBX system Model Number IPX 1900 Produced by Manufacturer s Name Planet Technology Corp Manufacturer s Address 11F No 96 Min Chuan Road Hsin Tien Taipei Taiwan R O C is herewith confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to 1999 5 EC R amp TTE For the evaluation regarding the R amp TTE the following standards were applied Emission EN 55022 1998 A 1 2000 A2 2003 EN 55024 1998 A1 2001 A2 2003 EN 61000 3 2 2000 A2 2005 IEC 61000 4 2 Edition 1 2 2001 04 EN 61000 3 3 1995 Al 2001 IEC 61000 4 3 2002 A1 2002 IEC 61000 4 4 2004 IEC 61000 4 5 Edition 1 1 2001 04 IEC 61000 4 6 Edition 2 1 2004 11 IEC 61000 4 8 Edition 1 1 2001 03 IEC 61000 4 11 Second Edition 2004 03 AS NZS CISPR 22 2004 Responsible for marking this declaration if the Manufacturer L Authorized representative established within the EU Authorized representative established within the EU if applicable Company Name Planet Technology Corp Company Address 11F No 96 Min Chuan Road Hsin Tien Taipei Taiwan R O C Person responsible for making this declaration Name Surname Jonas Yang Position Title Product Manager 7 Taiwan July 07 2008
11. Daylight Saving C NTP Update Interval 4 hours 1 1000 default 24 NTP Server 1 NTP Server 2 Figure 5 3 Date Time NTP time settings NTP Time Server Protocol used to help match your system clock with an accurate time source For example atomic clock or a server 58 Choose your time zone Default is GMT 8 00 Beijing Time Zone Singapore Taipei Enable Disable Default is Disabling time during which clocks Daylight Saving are set one hour ahead of local standard time widely adopted during summer to provide extra daylight in the evenings Default is 24 hours This is used to select the frequency of NTP NTP Update Interval updates NTP Server 1 Default is pool ntp org NTP Server address NTP Server 2 Default is empty Table 5 3 Date Time NTP time description Ping Test This useful diagnostic utility can be used to check if a computer is on the Internet lt sends ping packets and listens for replies from the specific host Enter in a host name or the IP address that you want to ping Packet Internet Groper and click Ping Example www yahoo com or 209 131 36 158 Management PING Test PING Destination Qu Figure 5 4 Ping test settings Ping Destination Assign a legal IP address Table 5 4 Ping test description Save amp Restore All settings can be saving to a local file Pervious device configuration can also be restored by upload a local file back to the device Manage
12. 20 Number of registration attempts before we give up O Register Attempts continue forever Table 3 2 Outbound DIP registration description gt NATSupport The externip externhost and localnet settings are used if you use IP PBX behind a NAT device to communicate with services on the outside NAT Support Extern IP Extern Refresh 10 Local Network Address NAT mode yes wi w Allow RTP Renvite nonat Figure 3 4 NAT support settings Extern IP Address that we re going to put in outbound SIP messages if we re behind a NAT Alternatively you can specify an external host and IP PBX will perform Extern Host DNS queries periodically Not recommended for production environments Use externip instead How often to refresh externhost if used You may specify a local network Extern Refresh in the field below localnet 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks Local Network localnet 11 0 0 0 255 0 0 0 Also RFC1918 Address localnet 171 16 0 0 12 Another RFC1918 with CIDR notation localnet 168 254 0 0 255 255 0 0 Zero conf local network Table 3 3 NAT support description 18 gt Extension List IP PBX Setup User Extensions Setting Add New User Extensions Extensions List Extension Max is 300 User Extension Password Caller kd Action 100 100 100 101 101 101 102 102 102 Figure 3 5 User extension settings Advance Click to edit an extension other set
13. 254T A IP Phone make off Net calls via Gateway In the following samples we ll introduce VIP 154T and VIP 192 makes off Net Calls PSTN calls via VIP 480FO applications I PX 1900 gt LA tr c I VI P 254T VI P 254T Figure D 9 Installation example with VIP 480FO 71 gt Machine Configuration STEP 1 Please refer to the first sample and let VIP 154T and VIP 192 register to IP PBX STEP 2 Please log in IP PBX via web browser and browse to IP PBX Setup gt User Extensions Setup configuration menu to add four accounts for VIP 480FO using User Extensions Setting Add New User Extensions Add Extensions List Extension Max is 300 User Extension Password Caller ld 100 123 100 CES 101 123 101 200 123 200 201 i23 201 CTD 202 123 202 203 123 203 Figure D 10 Add accounts for VIP 480FO STEP 3 Browse to IP PBX Setup Attendant Extension configuration menu Assign an attendant number which inexistence extension in Extension List and the sample configuration screen is shown below Attendant Extension Attendant Extension Number 1 Attendant Extension Number 2 Attendant Extension Number 3 Attendant Extension Number 4 Attendant Extension Number 5 Attendant Extension Number 6 Attendant Extension Number 7 Attendant Extension Number 8 Attendant Extension Number 9 Attendant Extension Number 10 Figure
14. 8 Timeout for answer on attended Set a timeout value for answer the transferred call transfer Default is 30 Sec Table 3 20 Call parking description Gereral Setting IP Phone or sip device extension connected IP PBX extension have call forward transfer and pickup voice key gt Call Forward Key Call Forward Key Call Forward Alway Enable E default 1 Disable 2 default 2 Call Forward Busy Enable 3 default 3 Disable E default 4 Call Forward No Answer Enable ES default 5 Disable 6 default 6 Figure 3 38 Call forward key settings Enable Dial the 1 number enable call forward always function Call forward always Disable Dial the 2 disable call forward always function Enable Dial the 3 number enable call forward busy function Call forward Busy Disable Dial the 4 disable call forward busy function Enable Dial the 5 number enable call forward no answer function Call forward no answer Disable Dial the 6 disable call forward no answer function Table 3 21 Call forward description 35 gt Trnsfer Feature Transfer Feature Attendant Transfer 5 default 1 Blind Transfer icis default amp 2 Transfer Digit Timeout 30 Kdefault 30 Figure 3 39 Transfer feature settings Attendant Transfer When you attendant transfer fail you can definition other transfer number Blind Transfer When Ex Ext 100 call
15. Ext 200 Ext 200 blind transfer to Ext 300 Ignore the Ext 300 status the Ext 200 will immediately on hook Blind Transfer Transfer Digit time out Set Attendant blind transfer digit time out sec Table 3 22 Transfer feature description Pickup Key Pickup Key Pickup Extension LE default 8 Figure 3 25 Pickup key settings Pickup Extension Set call pickup Default is 8 Table 3 40 Pickip description gt Voice Mail Voice Mail Max Time of A Voice Mail 2 im Max Number of Messages Per Folder A Dial Voice Mail Number 12 default 2 Dial My Voice Mail Number 13 default 3 Figure 3 26 Voice mail settings Max time of a voice mail Set a voice mail max time Max number of messages per folder Max number of voice mail per folder Dial voice mail number Dial 12 into voice mail guide Dial my voice mail number Dial 13 Ext number into voice mail guide Table 3 23 Voice mail description 36 gt SMTP Setting SMTP is a relatively simple text based protocol where one or more recipients of a message are specified Input the valid account number the extension setting voice mail will be been in used SMTP Setting SMTP Server IP Address SMTP Autheticated User Name SMTP Autheticated Password From Email Figure 3 41 SMTP settings SMTP server IP Address Input server IP Address SMTP Authentication user name Input SMTP Authentication user name SMTP Authentication
16. IPPBX Table 6 1 Extension Status description PBX Trunk Status This page displays the information of Service Provider Registration status Service Provider Status Q HEU OK X res Register Unknown 039 5413 asa i O Figure 6 3 Service Provider Status Register OK SIP Trunk is registered 9 neuster Unknown SIP Trunk is not registered Table 6 2 Service Provider Status description 62 Call Detail Record Call Detail Record CDR contains the call history of the extensions when calls was made or received Recorded information include Source Number Destination Number Start Time Answer Time End Time Duration Time and Status Gall Detail Record zx i gt gt Fr M Start Time answer Time E pune on 100 o azia Pare 20071129 e luswereo mo ae mettre aora s hisweren Figure 6 4 Call Detail Record Press to go to the Next page Press to go to the Previous page Source No Caller s ID Destination No ID of destination extension user Start Time The date time when the call initiated Answer Time The date time when the call answered End Time The date time when the call terminated Duration Time Duration of the call in seconds from Start Time to End Time Status 4 status available 1 Answered 2 No Answer 3 Busy 4 Failed Table 6 3 Call Detail Record description IPPBX WIPPBX have save Maximum 500 Records to the L Note mem
17. Place Date Legal Signature PLANET TECHNOLOGY CORPORATION e mail sales planet com tw http www planet com tw 11F No 96 Min Chuan Road Hsin Tien Taipei Taiwan R O C Tel 886 2 2219 9518 Fax 886 2 2219 9528
18. Select this option and enter the assigned IP address subnet mask gateway IP and DNS IP Infomation addresses for your Barricade Ma DHCP Cable Modem J E This function will be automatically configured when plugged into the cable modem If there is a Domain Name Server DNS that you would input to use t a a tia z E e PPPOE ADSL Save amp Logout If you connect to the Internet using an ADSL Modem please enter the username and password which provided from ISP Figure 2 2 Wizard Operating Mode settings gt Step1 Wan Type WAN Setting Static IP DHCP Cable Modem If you are a leased line user with a fixed IP address fill out the following items with the information provided by your ISP This function will be automatically configured when plugged into the cable modem If there is a Domain Name Server DNS that you would input to use Some ISP s provide DSL based service and use PPPoE to establish communication link with end users If you are connected PPPoE ADSL to the Internet through a DSL line check with your ISP to see if they use PPPoE If they do you need to select this item Table 2 1 WAN description of IP PBX 11 gt Step2 NAT Setting LAN IP Setting Private IP address for connecting to a local private network Default 192 168 0 1 Subnet mask for the local private network Default 255 255 255 0 LAN IP Address Subnet Mask DHCP Server Enable to open LAN port DHCP
19. carrier FXS module is connects to Phone with RJ 11 Black analog line FXS port was connected to your telephone sets FAX or Trunk Line of PBX Connect to Phone with RJ 11 Black analog line FXS port was connected to your telephone sets FAX or Trunk Line of PBX Connect to PBX or CO line with RJ 11 Write analog line FXO port was connected to the extension port of a PBX or directly connected to a PSTN line of carrier Note IPX 19SL 2 Port PBX Life Line Module IPX 1900 1FXO 1FXS Table 1 2 Rear Panel description of IP PBX Chapter 2 Preparations amp Installation Physical Installation Requirement This chapter illustrates basic installation of IP PBX e Network cables Use standard 10 100Base TX network UTP cables with RJ45 connectors e TCP IP protocol must be installed on all PCs For Internet Access an Internet Access account with an ISP and either of a DSL or Cable modem for WAN port usage Administration Interface PLANET IP PBX provides GUI Web based Graphical User Interface for machine management and administration Web configuration access To start IP PBX web configuration you must have the web browsers installed on computer for management e Microsoft Internet Explorer 6 0 0 or higher with Java support Default LAN interface IP address of IP PBX is 192 168 0 1 You may now open your web browser and insert 192 168 0 1 in the address bar of your web browser to logon IP PBX web configura
20. defined group for call attendant 2 f On duty Off duty voice is Disabled caller will not Incoming call attendant hear the voice menu the call will be directly transferred to the pre defined group for call attendant 3 If On duty Off duty voice is Enabled and no group is pre defined voice menu will repeat itself until incoming caller respond to it For how to make hunt group please refer Hunt Group Setting Table 3 9 Service provider advance setup description Trunk Management FXO Trunk FXO Foreign Exchange Office Trunk Setting can be Connected to PBX or CO line with RJ 11 analog line FXO port can be connected to the extension port of a PBX or directly connected to a PSTN line of carrier FXO List Port Num Call id Action A LJ M c eI Io c eio F Lud PJ Figure 3 10 FXO Trunk setting 22 Press Advance to Edit an FXO Prot as below FXO List Port Hum Figure 3 11 FXO Trunk list FXO Advance Setup Caller id 100 DID Figure 3 12 FXO Advance setting Port Num Analog Port Number System Define The caller ID will be sent between the callee and caller and will be Eee displayed on SIP device LCD panel for identification Any calls originating from the registered ITSP to IP PBX will go into the DID auto attendant or direct to the selected user or hunting group Table 3 13 Trunk Management FXO Trunk setup description 23 Trunk Management Gateway Trunk Gateway
21. ee es 25 Chapter 5 Management 57 Admin ACCOM ieser ce ER 57 Date Ti A Made tate ile ne 58 Pins RO ed dd Ci IAS ON 59 VE OSOS conati ua estu ne ne te dete tee 59 FASO De TAME SR ha bn ao laine aan ni dent 60 Firmware Update 60 Chapter 6 IMPOR AMON ainia in ne 61 System information nadaa te titre tend teen ees 61 PBX Mis dtc INVI 62 PBX Tronk StAtUs use rtu e UR et t ien o RUN In utei ihe iu ute buen e 62 CAD UO TT tn te 63 PROD GIIGIK A san ee ss nn PPP A 64 How to use Call Parking function cccccccssssssssscccccccssssssssccccccccssssssssccccssssssssssseees 64 7A 0 01 1910 B 65 How to use Call Pick up fumction ccccccccsssssssssscccccccssssssssccccccccssssssssscccsscsssssssssees 65 PRD DOIG Guridi 66 Record Sound Sample 55 nine im cessent ste ste care nice OE 66 A 68 Record Voice Guide Process nica RdA A EAN 68 Append srt lesions esos 69 Voice Communication Samples ssssssscsssccccccccccccccsssssssssssssssssccccccccccssssssssssssssssees 69 IP Phone resister to IP X 1900 cit abad Og ob qd eno wad ted eq ab o ere dise obses 69 IP Phone make off Net calls via Gateway 71 IP Phone make external SIP Proxy calls via SIP Trunk eesssssss 76 APPENADO eee t 78 IPX 1900 Series SPECHICATIONS Leslie REESE PIRE E EIN FE SERE LP HERR DRUSI ES 78 APPenaN C e M 80 IPX 1900 Module Card Specific
22. password Input SMTP Authentication password From Email Input your Email if server to check your email address Table 3 24 SMTP description Hunt Group Setting This setting will allow the caller to choose the specific extension group to answer the phone e g Press 9 for Operator Every incoming call from Service Provider or Attendant Extension will first hear the pre recorded On Off Duty Voice for call group options for caller to select Users can also setup multiple groups to manage the incoming calls Hunt Group Setting Add New Gropu Name Add Group Name List Group Name Extension Number Action Dial 300 Ring Sales team 301 30 more Dial 400 Ring RD Team 400 40 more Dial 500 Ring Group 1 Round 500 50 more Dial 9 to Ring Operator 100 20 more HH 8BBBB Dial amp 0 Ring Group 2 Randon 100 10 more Figure 3 42 Hunt Group settings Press Add to add a new Hunt Group Press Edit to the edit a specified hunt group Press Delete to delete a specified hunt group Press more to show the extension number under the group 37 Group Mame List Group Name Extension Number Dial 300 Ring Sales team 301 30 more Edit Dial 400 Rinn Rh Team ann an mare ET Figure 3 43 Hunt Group list Microsoft Internet Explo xr Ex 4 301 303 303 304 Figure 3 42 Hunt Group more information gt Add New Hunt Group Step 1 Press Add button to add a new Group Name information Add Me
23. to other network services The default setting is Enable the DNS proxy server DNS Proxy Enable Figure 4 10 DNS proxy settings DHCP DHCP stands for Dynamic Host Control Protocol The DHCP server gives out IP addresses when a device is starting up and request an IP address to be logged on to the network The device must be set as a DHCP client to Obtain the IP address automatically By default the DHCP Server is enabled in the unit The DHCP address pool contains the range of the IP address that will automatically be assigned to the clients on the network DHCP client computers connected to the unit will have their information displayed in the DHCP Client List table The table will show the Type Host Name IP Address MAC Address Description and 45 Expired Time of the DHCP lease for each client computer DHCP Server is a useful tool that automates the assignment of IP addresses to numbers of computers in your network The server maintains a pool of IP addresses that you use to create scopes A DHCP scope is a collection of IP addresses and TCPAP configuration parameters that are available for DHCP clients to lease Then the server automatically allocates these IP addresses and related TCP IP configuration settings to DHCP enabled clients in the network The DHCP Server leases the IP addresses to clients for a period that you specify when you create a scope A lease becomes inactive when it expires Through the DHCP Server you can r
24. when the caller User IP Phone dial the number range from 12 to 19 iPBX WiPBX will send the call to SIP Proxy Server 2 2Z Z single digit from 1 9 excl 0 In this example when the caller User IP Phone dial the number range from 21 to 29 iPBX WiPBX will send the call to SIP Proxy Server 3 3X X single digit from 0 9 In this example when the caller User IP Phone dial the number range from 30 to 39 iPBX WiPBX will send the call to SIP Proxy Server 4 4 1 2 8 9 In this example when the caller User IP Phone dial the number 41 42 48 or 49 iPBX WIPBX will send the call to SIP Proxy Server 5 5 dot In this example when the caller User IP Phone dial the any length of number with 5 as it beginning digit number iPBX WIPBX will send the call to SIP Proxy Server Example Il Speed Dial to Registered server Max Rule is 100 Phone NO Delete Length Prefix NO Action insert D 3 0943123123 ED ED ED 0943123123 0 43123123 o 09 Figure 3 22 Dialing Rules list 2 1 When User IP Phone call 555 iPBX will automatically dial 0943123123 to SIP Proxy Server 27 2 When User IP Phone call 0943123123 iPBX will automatically dial 0943123123 to SIP Proxy Server 3 When User IP Phone call 43123123 PBX will automatically dial 0943123123 to SIP Proxy Server How to setting call out by SIP trunk FXO PSTN trunk Gateway trunk
25. 2 Console Port Configuration RS 232 port DB 9pin Female connector Configure the COM Port Properties as following Bits per second 57600 Flow control None 1 Connect Gateway RS 232 port to PC COM Port Power on gateway 3 Open Terminal Program ie Windows XP Hyper Terminal Start Program file Accessories communications Hyper Terminal Figure 2 6 Windows Hyper Terminal Path 14 4 A LS Create new connection Select COM port that connect PC to gateway ug ong bee Heed rra m T r ad CT rete nisl all chal a Enter a namen and chocs an cori ker Ea compact hace FE era tne lee posses Figure 2 7 Hyper Terminal Screen Make connection Bits Pre second 57600 Flow contact None Input Enter and Show Welcome display Login input the Password to login Password as the same as Access default is admin Setting Gateway Configure like telnet mode Setting Table following as Telnet Setting table 15 Chapter 3 IP PBX Setup SIP Basic Setting SIP Session Initiation Protocol is a request response protocol dealing with requests from clients and responses from servers Participants are identified by SIP URLs Requests can be sent through any transport protocol SIP determines the end system to be used for the session the communication media and media parameters and the called party s desire to engage in the communication Once these are assured SIP establi
26. 74 Hot Line Number Setting Hotline Setting Hotline Delay 9 Disable O Enable Hotline Delay Time Maz 20 sec 3 sec Port 1 number 555 O Port 3 number Port 4 number Apply Figure D 18 Hot Line to auto attendant of IPX 1900 STEP 8 After all of devices have registered to IP PBX successfully the Extension Status page will show the registration status Extension Status Q Register oc Talk on the Telephone x Register Unknown ms NER Ee d 203 O 202 O 201 O sie at SS SN A 1 ha O O Figure D 19 Extension status page with Phone and Gateway registered 200 gt Testthe Scenario 1 VIP 154T pick up the telephone 2 Dial the number 0 will hear the dial tone and dial the number 12345678 This call will hunt the FXO port of VIP 480FO and shall be able connect to the User A 3 Then the telephone of User A will ringing User A can pick up the handset and talk with VIP 154T Both VIP 154T and User A hang up the calls User A pick up the telephone and dial the number 23456789 should be able to connect to the Auto Attendant System of IP PBX 6 The User A will hear the prompts and dial the extension number 100 shall be able connect to the VIP 192 7 Then the VIP 192 should ringing and it to pi
27. 9 Attendant Number 10 Figure 3 29 Auto attendant sample Attendant Message The Attendant Message on the IPBX systems it is can auto answer attendant message setting on the attendant time IPBX message can play voice to SIP Trunk and Gateway s FXO and FXS port IP PBX Setup Attendant Message Message Service Digit Action onduty offduty customi custamz custam3 Figure 3 30 Auto attendant message Attendant Message Advance Setting Attendant Message Advance Service Number EE Ext Hunt Group 5001 Figure 3 31 Auto attendant message advance setting 31 G 11 gsm You can upload gsm format voice file to IPBX Associate a dial number with a call group voice Service Number instruction to instruct incoming calls Ext Hunt Group Specificity the call group hunting Table 3 14 Attendant Messages setup description Attendant Time Defined Attendant Time on the IPBX systems it is can answer attendant message to match on the attendant time IP PBX Setup Attendant Time Time Weekdays Month Data Message Action 08 30 17 30 Mon Fri Jan Dec 1 31 onduty 00 00 23 59 Mon Sun Jan Dec 1 31 offduty Figure 3 32 Auto attendant time list Attendant Time Advance Setting IP PBX Setup Attendant Time Time Setting Start Time End Time i Day Setting Start Day End Day Fri LM Month Setting Start Month End Month Date Setting Start Date End Date 31 M Message choise Onduty bul
28. Appendix E Voice Communication Samples The chapter shows you the concept and command to help you configure your IP PBX System through sample configuration And provide several ways to make calls to desired destination in IP PBX In this section we ll lead you step by step to establish your first voice communication via web browsers operations IP Phone register to IPX 1900 In the following samples we ll introduce IP Phone register to IP PBX applications VI P 254T B LAN IP Address 192 168 0 3 Hu I PX 1900 dL WAN IP Address 192 168 0 1 VIP 254T A Number 100 Number 101 LAN IP Address 192 168 0 2 Figure D 1 Topology of instruction example Machine Configuration STEP 1 Browse to IP PBX Setup gt User Extensions Setup configuration menu IP PBX Setup User Extensions Setting Add New User Extensions Add Extensions List Extension Max is 100 User Extension Password Caller Id Action Figure D 3 User extension setting of IP PBX STEP 2 Click the Add button to create extension account ext 100 and ext 101 User Extension Advance Setup User Extension Password 123 Caller Id Call group Pickup group select Call Group 1 Pickup Group Dai Ma Ma Fla Ms Ms Mz Ms Fl Fl2 F3 Fa Els Ms M7 Ma E Call forward option Call Forward Always Call Forward on Busy IF Time Call Forward on No Answer ud e Voice mail C Enable E Figure D 4 Add ex
29. D 11 Assign an attendant number Pressing the Submit button for activate the configuration 72 STEP 4 Browse to IP PBX Setup gt Trunk Management gt Gateway Trunk configuration menu Fill in the IP address of VIP 480FO for connecting with VIP 480FO by peer to peer mode and press the Insert button for activate the configuration Gateway Trunk Setting Add Gateway trunk Gateway trunk Max is 10 IP Port Action C Figure D 12 Add a Gateway trunk for connecting with VIP 480FO STEP 5 Browse to IP PBX Setup Trunk Management gt Trunk Group configuration menu Add a Trunk Group for making off Net calls via VIP 480FO Trunk Group Setting Add New Grop Name EUR Group Name List Trunk Group Max is 10 Group Name Group Number Number Action VIP 480FO 0 192 168 0 12 5060 ED Figure D 13 Add Trunk Group number for grabbing the FXO ports of VIP 480FO STEP 6 Please log in VIP 480FO via web browser and browse to Advance Setup gt VolP Setup gt VolP Basic configuration menu Insert the account password information and set up the hunting function The sample configuration screen is shown below Port Number Password Setting MAX 20 digit AS O Password Register Status Reason He EN E ree e Success Success C3 Bw me sus x p H
30. E If your WAN connection is set up for Dynamic IP address the page will display Release and Renew buttons Use Release to disconnect from your ISP and use Renew to connect to your ISP If your WAN connection is set up for PPPoE the page will display Connect and Disconnect buttons Use Disconnect to drop the PPPoE connection and use Connect to establish the PPPoE connection System Information System Firmware Version IPX 1 1 1 Host Name IP PBX Date amp Time Tue Jan 2 04 35 41 CST 2007 Life Time 04 35 42 up 20 35 load average 0 05 0 02 0 00 Mode NAT WAN WAN Type Static IP IP Address 172 16 0 1 Subnet Mask 255 255 0 0 Default Gateway 172 16 0 254 MTU 1500 DNS 1 Primary 168 95 1 1 DNS 2 Secondary 168 95 192 1 LAN IP Address 192 168 1 1 Subnet Mask 255 2955 255 0 DHCP Server Function Enabled Physical MAC WAN 00 0F FD 50 00 00 LAN 00 0F FD 50 00 01 Figure 6 1 System Information PBX Extension Status This page displays the information of Extension Users Registration status Extension Status O Register oc Es Talk on the Telephone Ri Register Unknown Num Status Num Num Status 106 m Oa O dd hara l Figure 6 2 Extension Status Register OK SIP device is connected to IPPBX cl The connection from to the other end of SIP device is Talk on the telephone established 9 Register Unknown Sip device is not connected to
31. Eemnari allas Fa y IPX 1900 V O Figure 1 1 Front Panel of IPX 1900 PWR On PBX Power ON Off PBX Power OFF sys On system is booting Flashing System is ready On LAN is connected successfully LAN Flashing Data is transmitting Off Ethernet not connected to PC On PBX network connection established Flashing Data traffic on cable network Off Waiting for network connection On Port is busy FXO FXS Port Flashing Ring indication FXS only Off Port is not enabled Table1 1 Front Panel description of IP PBX Rear Panel Indicators TIN 3 Comas 124100 FE em pa a POWER ae Figure 1 2 Rear Panel of IPX 1900 1 12V DC 12V DC Power input outlet The reset button when pressed resets the IP PBX without the 2 Reset need to unplug the power cord WAN LAN Slost A B FXS Port Modular IPX 19FS FXO Port Modular IPX 19FO The WAN port supports auto negotiating Fast Ethernet 10 100Base TX networks This port allows your IP PBX to be connected to an Internet Access device e g router cable modem ADSL modem through a CAT 5 twisted pair Ethernet cable The LAN port allows your PC or Switch Hub to be connected to the IP PBX through a CAT 5 twisted pair Ethernet cable 2 external slosts with compliance FXO FXS module FXO module is connects to PBX or CO line with RJ 11 Write analog line FXO port was connected to the extension port of a PBX or directly connected to a PSTN line of
32. GW Trunk A Gateway Trunk Pickup the IPPHON Attendant Management Attendant Number in IP PBX system helps you to configure internal dial plan for extension setup lt can allow more calls to be handled by IVR from Gateway s FXO and FXS port Attendant Extension Provide 10 sets of IVR Attendant Extension Attendant Extension Number 1 Attendant Extension Number 2 Attendant Extension Number 3 Attendant Extension Number 4 Attendant Extension Number 5 Attendant Extension Number 6 Attendant Extension Number 7 Attendant Extension Number 8 Attendant Extension Number 9 Attendant Extension Number 10 Figure 3 28 Attendant extension settings The IP PBX will handle incoming Caller ID and show to remote local registered IP Phone If your Gateway can bypass Mobile Analog Phone number The L Note IP PBX will handle incoming caller ID and show to remote local registered IP Phone 30 gt Sample QJ GW To register IP PBX ATA Remote EXT 600 IP Netwo Pd IPPBX IVR Hot Line to Auto Attendant No FXO Line Gateway IP PBX Web Setting Attendant Number Attendant Nurnber 1 Attendant Number 2 z Attendant Number 3 LS J IP Phone Attendant Number 4 Attendant Number 5 IP Phone EXT 800 attendent Roraber Analog Phone Attendant Number 7 Mobile Phone Attendant Nurmber 8 Attendant Normber
33. IVR Voicemail support VM Call Detailed Record CDR User Management via Web Browsers Display 300 Registered User s Status Unregistered Registered On Call Multiple Service Providers Lines SIP Accounts 30 Simultaneous Trunk Links 30 concurrent trunk calls SIP Trunk Gateway Trunk FXO Trunk Management Two stage One stage call to Trunk by Trunk Group Configuration Build in 2 4 FXO PSTN trunk Modular By adding external FXO analog gateway to use Terminal trunk Line By adding external GSM VoIP gateway to use GSM trunk line Built in SIP Proxy Server Following RFC 3261 Support password authentication using MD5 digest and RFC2833 for DTMF Relay Call Features Call Forward Immediate Call Forward on Busy Call Forward on No Answer Call Pickup Call Park Call Pickup Group Caller ID T 38 FolP Music on Hold Music on Transfer Call Transfer Call Hold Call Waiting Three way conference with feature phones Router Features DHCP Server for LAN Users Packet URL Filter Virtual Server DMZ Port Trigger Static Route NAT Bridge mode UPnP Package Content The contents of your product should contain the following items Internet Telephony PBX system unit Power Adapter Quick Installation Guide User s Manual CD RJ 45 Cable RS 232 Cable Rack mount brackets Physical Details The following figure illustrates the front rear panel of IP PBX I Front Panel Indicators Q PLANET Internet Telephony PBX System
34. Internet Engineering Task Force IETF SNMP is used by network management systems to monitor network attached devices for conditions that warrant administrative attention It consists of a set of standards for network management including an Application Layer protocol a IP PBXbase schema and a set of IP PBX objects 55 SNMP Setting SNMP Enable SNMP Read Community public default public SNMP Write Community private default private SNMP Trap Host SNMP Trap Community public default public Enable SNMP Read Community SNMP Write Community SNMP Trap Host SNMP Trap Community Figure 4 22 SNMP settings Enable Disable the SNMP service default setting is Disable Support SNMP version 1 or SNMP version 2c SNMP Read Community string so that EPICenter can retrieve information default public Specifies the name of the SNMP write community to which the printer device that this actual destination represents belongs Default private Defines an SNMP trap host to which AppCelera will send trap messages Default address is empty The SNMP trap community name The community name functions as a password for sending trap notifications to the target SNMP manager Default public Table 4 15 SNMP description 56 Chapter 5 Management Admin Account The administrator account can access the management interface through the web browser Administrator Name Administrator Password Con
35. P Phone to record the voice menu Table 3 17 Answer extension description 33 Upload Voice File This page allows transfer music on hold file or PBX Voice Files from your PC to IPBX IP PBX Setup Upload Music Onhold voice file Ee upload Please upload gsm file or wav file 8KHz 16bit Mono 15kb sec Figure 3 35 On hold voice uploads Click Browse and select your file then click upload to finish Upload PBX voice file Please upload gsm file or q729 file Figure 3 36 Answer extension voice upload Answer extension Call from registered IP Phone to record the voice menu Sound File Select G 711 Voice file then click play to your registered device Table 3 18 Voice upload setup description Call Parking Build a calling rule for IP Phone to park the calls during the phone conversation IP PBX Setup Call Parking Extension to Dial for Parking Calls What extension to park calls on Number of seconds a call can be parked for Figure 3 37 Call parking settings 34 Extension to Dial for Parking Calls Set an extension number to dial when need to park the call Default number is 700 Set the Extension range for call parking retrieving What extension to park calls on Example 701 720 Number of seconds a call can be Set allowed parking time for the parking call Default is parked for 30 sec Set up a number for IP Phone to retrieve back the call Pickup Extension Default is
36. TP email server Note You can specify maximum 32 WAN Ports Protocol The protocol used for the virtual service Select a protocol type is TCP or UDP tanie The server computer in the LAN network that will be providing the virtual services Enter the IP address of LAN The port number of the service used by the Private IP computer LAN Port Enter the LAN port number Action Insert a new WAN port or update a specified WAN port Table 4 7 Virtual server mapping description gt Port Tigger Some applications require multiple connections such as Internet gaming video conferencing Internet telephony and others These applications have difficulties working through NAT Network Address Translation If you need to run applications that require multiple connections specify the port normally associated with an application in the Trigger Port field select the protocol type as TCP Transmission Control Protocol or UDP User DIP PBXgram Protocol then enter the public ports associated with the trigger port to open them for inbound traffic e Port Trigger Enable Trigger Port Trigger Type Public Port Public Type Action 5 pes pes 6D Figure 4 16 Port trigger settings Enable Enable Disable the port trigger default setting is Disable Trigger Port This is the port used to trigger the application It can be either a single port or a range of ports 50 Trigger Type This is the protocol used to trigger the spec
37. Trunk Setting allows IP PBX makes VolP calls to external Gateway by peer to peer mode If the FXO ports of external Gateway have connected with PSTN lines the user can make outgoing PSTN calls via external Gateway by this function Gateway Trunk Setting Add Gateway trunk Gateway trunk Max is 10 IP Fort Action OoOo a Figure 3 13 Gateway Trunk setting Destination IP Address is the IP address of the destination Gateway that owns this phone number Port Port is port of the destination Gateway use Default is 5060 Table 3 11 Gateway Trunk setting description Trunk Management Trunk Group Trunk Group is defines the leading digit of the call out dialing number through SIP FXO Gateway Trunks of the same type between two given points The IP PBX will in according to the leading digit to determine to use which SIP or Gateway Trunks for outgoing route Trunk Group Setting Add New Grop Name Add Group Name List Trunk Group Max is 10 Group Name Group Number Number Action Figure 3 14 Trunk Group setting 1 Press more to show the Service Provider Number under the group Group Name List Trunk Group Max is 10 Group Name Group Humber Action External A proxy0949103031 pr ED External B 85 proxy0949103033 pr Here ED Figure 3 15 Trunk Group setting 2 Windows Internet Explorer x AN prod C305 1 pro so 41 03032 Figure 3 16 Trunk Group more information 24 gt Add New Trunk Gr
38. Voicemail Support VM Voicemail Send to E mail Call Detailed Record CDR PBX features User Management via Web Browsers Web Firmware Upgrade Backup and Restore Configuration file Call Pickup Group Displays 300 Registered User s Status Unregistered Registered On Call Displays 60 Registered Trunk s Status Unregistered Registered Fax Support using G 711 Pass Through or T 38 Caller ID Call Group Call Hold Call Waiting Call Transfer Call Forward Always Busy No Answer Call Pickup Call Park Call Resume Call features Music on Hold Three way conference with feature phones VIP 254T series VIP 255PT 351PT and ATA series VIP 156 157 158 161W Internet Sharing Protocol TCPAP UDP RTP RTCP HTTP ICMP ARP NAT DHCP PPPoE DNS Advanced Function NAT Bridge mode DHCP server Static Route DMZ Virtual Server Port Trigger Packet URL Filter UPnP DDNS SNMP Ping test Network and Configuration Connection Type Static IP PPPoE DHCP System 1 PWR WAN 1 LNK ACT LAN 4 LNK ACT Line 4 In Use Ringing LED Indications Dimension W xDxH 340 x 159 x 40 mm Operating Temperature 0 40 degree C 0 90 humidity Power Requirement 12V DC EMC EMI CE FCC Class B Remark T 38 support is dependent on fax machine SIP provider and network transport resilience 79 Appendix G IPX 1900 Module Card Specifications IPX 19FO Card Technical Specifications Loop Start DTMF No of chann
39. a 33 6 modem you use a MTU and MRU of 576 and if you have a larger pipe you may want to try 1500 43 rr Im MTU 1500 cr MRU 500 Figure 4 6 MTU and MRU settings L For Static IP both MTU and MRU are set to 1500 bytes as default value Note For DHCP both MTU and MRU are set to 1500 bytes as default value For PPPOE both MTU and MRU are set to 1492 bytes as default value gt DNS Server DNS stands for Domain Name System Every Internet host must have a unique IP address also they may have a user friendly easy to remember name such as www ippbx com The DNS server converts the user friendly name into its equivalent IP address The original DNS specifications require that each domain name is served by at least 2 DNS servers for redundancy When you run your DNS web and mail servers all on the same MAChine if this MAChine goes down it doesn t really matter that the backup DNS server still works The recommended practice is to configure the primary and secondary DNS servers on separate MAChines on separate Internet connections and in separate geographic locations n n9 Lot C Primary DNS Server 116 m r m 1 secondary DNS Server 168 Figure 4 7 DNS server settings Primary DNS Server Sets the IP address of the primary DNS server Secondary DNS Server Sets the IP address of the secondary DNS server Table 4 2 DNS server description gt Ping From WAN Ping is a basic Interne
40. at has access to the IP PBX Assign the legal IP address Example http x x x x 8080 where as x x x x is the WAN IP address and 8080 is the port used for the Web Management interface Table 5 1 Management description e The administrator name and password are case sensitive b Note and the blank character is an illegal character e Only the administrator account has the ability to change account password Date amp Time gt Manual Time Setting Management Date Time Date Time Set By Manual Time Setting NTP Time Server Time Zone GMT 08 00 Beijing Singapore Taipei Daylight Saving E Date Value Setting Year 2007 Month 08 Day 16 F Time Value Setting Hour 17 Minute 27 Second 27 Submit Figure 5 2 Date Time Manual time settings Manual Time Setting Set up the time manually Table 5 2 Date Time Manual time description NIPTime Server Management Date Time Date Time Set By C Manual Time Setting NTP Time Server Time Zone GMT 08 00 Beijing Singapore Taipei
41. ations ccce ecce eere eee eee eee e eee ee eee eoe 80 FXO Port Pin ASSIM Si aaa ria 81 FAS Port Pin ASSISBDIOHU rs nier Da e ea RE EE ete Eve Pe VEINS 81 Chapter 1 Introduction Overview PLANET IPX 1900 IP PBX telephony systems are designed and optimized for the small business in daily communications The IPX 1900 are able to accept 300 user registrations and easy to install and manage a fully working system with the convenience and cost advantages The PLANET IPX 1900 is also designed to operate on a variety of VoIP applications it provides centralized call control auto attendant voice conferencing and PSTN access digital and IP based communications Based on state of the art embedded technology the IPX 1900 provides a solid uniform platform for voice communications as well as data network communications The IPX 1900 offers a seamlessly integrated solution for the up to date telecommunication needs The future IP PBX telephony system offers all of the essential features of telephony which is required by small business enterprise users for their telecommunication data needs Being more flexible the IPX 1900 integrates up to 4 calls via the IPX 19FO 2 FXO IPX 19FS 2 FXS IPX 19SL 1FXO 1FXS module to become a feature rich PBX system that supports seamless communications between existing PSTN calls analog IP phones and SIP based endpoints The IP PBX is the feature rich SIP based IP PBX t
42. ch com au sound home page to download Wavepad v3 05 for windows sound tools install your pc B In this screen create a new file Input 8000Hz and select mono Single channel then press ok to finish Ii xl File Edit Effects Control Tools Bookmark View Window Help Hio v amp x New File Open File Save File Unido senior mr ap Paste Delete Load CD Emma En ME x EE FET Files Create a new file Open an existing file Load tracks from CD Save file as Sample Rate ENT m Mono Single Stereo Dual caos to Tools ES Channels Batch processor Region ES T regions list En us Stark O 00 00 00 Sel Length 0 00 00 00 En End O 00 00 00 File Length Dr O0 00 00 1 more software from wiw nch cor ee 2 dE here lt lt y C Press F5 Select your recording sound device and record channel or recording volume level Record Control File Info Recording Name Untitled Device Realtek ACI Audio Playback Input windows Record Mixer Device Realtek ACI Audio Volume Open Windows Record Miser Volume Advanced Record Options Op m o jc D Press e Start recording E Save the current file as WAV or gsm format to finish Save Audio File As Save In CD IPEX Temp v zi ES gt My Recent Documentz Wu Documents hy Computer e File name agent pass e Mu Network Save az type GSM gsm v
43. ck up the call then talk with User A 75 IP Phone make external SIP Proxy calls via SIP Trunk In the following samples we ll introduce VIP 154T and VIP 192 makes SIP Proxy calls via SIP Trunk applications FWD SIP Proxy y 1P Fwd pulver com IPX 1900 FWD Number FWD Number 25003000 25003999 LAN VIP 255PT VIP 254T Number Number 100 101 Figure D 20 Installation example with FWD SIP Prxoy Machine Configuration STEP 1 Please refer to the first sample and let VIP 254T and VIP 255PT register to IP PBX STEP 2 Browse to IP PBX Setup Trunk Management gt SIP Trunk configuration menu Add a new Service Provider account for registering to FWD SIP Proxy Server Providers Setting Add New Service Providers Add Providers List Service Provider Max is 10 Caller Id UserName Password Action 25003000 25003000 123 fwd pulver com 5060 Figure D 21 Add a Service Provider account STEP 3 Browse to IP PBX Setup gt Trunk Management gt Trunk Group configuration menu Add a Trunk Group for making external SIP Proxy calls Trunk Group Setting Add New Grop Name Add Group Name List Trunk Group Max is 10 Group Name Group Number Number Action FWD E proxy25003000 Figure D 22 Add Trunk Group number STEP 4 After the SIP Trunk has registered to FWD SIP Proxy successfully the Service Provider Status page will show the registration status Service Provider Status
44. elephony system that integrates NAT functions to make it perfect for small business usage The IP PBX integrates traditional PBX system functions and provides many advanced functions including voice mail to email web management etc Designed to run on a variety of VoIP applications the IP PBX provide IP based communications voice conferencing and call detailed record CDR centralized Auto Attendant AA and Interactive Voice Responses IVR The IP PBX utilizes standard PSTN GSM lines via the interfaces of FXO GSM gateway to become a feature rich IP PBX telephony system that supports seamless communications among existing local calls SIP based endpoints including low cost of long distance service telephone number portability and one network for both voice and data With the IP PBX standard SIP phones can be easily integrated in your office Users may integrate PLANET IP Phone VIP 254T series VIP 255PT 350PT 550PT the VIP 156 157 158 161W of ATA analog telephone adapter series the VIP 191 192 of Wi Fi Phone and Gateway series VIP 281 281GS 480 to build up the VoIP network deployment in minutes Allowing distributed IP technology to meet traditional voice services with proactive managed interface the IP PBX for enterprises in the daily business processes can make people more productive more intelligent tasks and more customer satisfaction IP PBX Features PBX Features Automated Attendant AA Interactive Voice Responses
45. els 2 Interface Connectors 2 RJ 11 2 pin modular jacks AC Impedance Selection 600 2 900 Q Global Impedance Sixteen Impedance for selection Receive Frequency Low 3 dBFS Corner FILT 20 5 Hz Response Low 3 dBFS Corner FILT 1 200 Hz Return Loss gt 25 dB 3003 4 kHz all ac terminations digital gain attenuation 16 5 to 13 5 dB adjustment gt 20 dB 300 3 4 kHz all ac terminations Tranhybrid Balance Polarity Reversal Detection Support Battery Reversal Detection IPX 19FS Card Technical Specifications No of channels 2 Interface Connectors 2 RJ 11 2 pin modular jacks Line Impedance 600 Q 900 Q Return Loss Min 30db 200 Hz to 3 4 kHz Gain Attenuation Digital Programmable from mute 6db Metallic to Longitudinal Min 40 db 200 Hz to 3 4 kHz Balance DC Loop Current Accuracy 29mA nominal Ring Voltage 44Vrms Nominal Ringing Tone 16 667Hz 20Hz 30Hz 40Hz 50Hz 60Hz REN 5 Pulse metering 12k 16k hz Note The IPX 19SL module card signaling same as IPX 19FO FS specifications 80 FXO Port Pin Assignments The FXO Telephony Interface has 2 RJ 11C W modular jacks The following diagram and table show the assignments of the pin for the R J11 port an Signal 1 2 Tip 3 Ring 1 2 3 4 4 FXS Port Pin Assignments The FXS Telephony Interface has 4 RJ 11C W modular jacks The following diagram and table show the assignments of the pin for the RJ 11 port IT 1 Not connected 2 Tip
46. erves three purposes 1 Provides security by hiding internal IP addresses Acts like firewall 2 Enables a company to access internal IP addresses Internal IP addresses that are only available within the company will not conflict with public IP 3 Allows a company to combine multiple ISDN connections into a single internet connection 47 Network Settings NAT Setting Metwork Address Translation IPSec Pass Through PPTP Pass Through L2TP Pass Through SIP ALG NetMeeting ALG DMz Enable Enable Enable Enable Enable Enable Enable Virtual Server Mapping Enable WAN Port Port Trigger Protocol mee insert gt NATSetling Public Port Public Type C Figure 4 13 NAT settings NAT Setting Network Address Enable Disable NAT Translation Metwork Address Translation IPSec Pass Through PPTP Pass Through L2TP Pass Through SIP ALG NetMeeting ALG DMZ OMZ LAN IP Enable Enable Enable Enable Enable Enable Enable l192 168 0 11 Figure 4 14 NAT settings IPsec Internet Protocol Security is a framework for a set of protocols for IPSec Pass Through security at the network or packet processing layer of network communication Enable Disable this framework verification PPTP Point to Point Tunneling Protocol is a protocol that allows PPTP Pass Through corporations to extend their own corporate network through private
47. eserve specific IP addresses permanently for hardware devices that must have a static IP address e g a DNS Server An advantage of using DHCP is that the service assigns addresses dynamically The DHCP Server returns addresses that are no longer in use to the IP addresses pool so that the server can reallocate them to other machines in the network If you disable this DHCP you would have to manually configure IP for new computers keep track of IP addresses so that you could reassign addresses that clients aren t using and reconfigure computers that you move from one subnet to another The DHCP Static MAP table lists all MAC and IP address which are active now DHCP Server Settings DHCP Server Enable Assigned DHCP IP Address start IP 192 168 0 100 End IP 192 168 0 250 RE DHCP IP Lease Time B5400 _ seconds 60 864000 DHCP Static Map MAC IP Description Action DHCP Client List Hostname AC Expire Time Figure 4 11 DHCP server settings When you enable the DHCP server you are able to enter Assigned DHCP IP Enter the starting IP address for the DHCP server s IP Address assignment and the ending IP address for the DHCP server s IP assignment DHCP IP Lease Assign the length of time for the IP lease default setting is Time 86400 seconds Table 4 4 DHCP server description 46 Static Route Static routes are special routes that the network administrator manually enters into the ro
48. firm Password Remote Administration Http port for remote Remote administration only from IP Management Administrator Account Administrator Name lamin sid Administrator Password mm B Confirm Password mm BEEN Remote Administration Remote administration Enable Http port for remote 8080 Remote administration only from IP 0 0 0 0 O O Figure 5 1 Management settings Assign a name to represent the administrator account Maximum 16 characters Legal characters can be the upper letter A to Z lower letter a to z digit number 0 to 9 and an underscore signj _ Assign an administrator password Maximum 16 characters and minimum 6 characters with mix of digits and letters characters Legal bh mI 46 2 27 characters can be the upper letter A to Z lower letter a to Z digit number 0 to 9 and an underscore sign Enter the administrator password again Remote Administrator allows the device to be configured through the WAN port from the Internet using a web browser A username and password is still required to access the browser based management interface Enable Disable to access from remote site Default setting is Disable If you allowed the access from the remote site assign the http port used to access the IP PBX Default port number is 8080 Internet IP address of the computer th
49. gt wm le m ox B zm je success OK Figure D 14 Set up the number of FXO ports of VIP 480FO 73 SIP Hunting Table Hunting Member Port 1 Port 2 Port 3 Fort 4 Port 1 Port 2 Fort 3 Port 4 Port 1 Port 2 Fort 3 Fort 4 Port 1 Port 2 Port 3 Fort 4 Figure D 15 Set up the Hunting Member of FXO ports SIP Proxy Setting Domain Realm 192 168 0 1 192 168 0 1 5060 D SIP Proxy Server O use netZphone Register Interval seconds ni SIP Authentication O Enable O Disable 00000 FL Outbound Proxy Server Figure D 16 Set up the Proxy Server IP address for register to IPX 1900 STEP 7 Browse to Dialing Plan configuration menu Add an Incoming Dial Plan no 1x for redirect the PSTN outgoing calls to FXO ports Incoming Dial Plan maximun 50 entries maximun length of prefix digits is 16 digit maximun length of number is 20 digit M Length of Delete Destination Operatio cres Number Length dise a telephone port M abe a E 1x 2 o Nme BE E 350 JS n DELETE Inbound Dial Plan From To Figure D 17 Add an incoming dial plan STEP 8 Browse to Port Status configuration menu Fill in the auto attendant number 555 to all of ports Where 555 is the auto attendant number of IP PBX
50. gure 3 47 Delete Extension User Step 2 Press to delete extension users to ring group Ring Group All Extensian Llsers Figure 3 48 Delete Extension User 39 Chapter 4 Network Setup WAN amp LAN Setup WAN Wide Area Network is a network connection connecting one or more LANs together over some distance For example the means of connecting two office buildings separated by several kilometers would be referred to as a WAN connection The size of a WAN and the number of distinct LANs connected to a WAN is not limited by any definition Therefore the Internet may be called a WAN WAN Settings are settings that are used to connect to your ISP Internet Service Provider The WAN settings are provided to you by your ISP and often times referred to as public settings Please select the appropriate option for your specific ISP For most users Internet access is the primary application IP PBX supports the WAN interface for internet access and remote access The following sections will explain more details of WAN Port Internet access and broadband access setup When you click WAN amp LAN Setup the following setup page will be shown Three methods are available for Internet Access Network Settings WAN Setting NAT Ml WAN Port IP Assignment static IP DHCP PPPoE MAT Bridge Mode SIP IPPBX Host Name i WAN Port MAC 9 Original MAC 00 30 4F FD 54 0F Manua
51. ial application This is the port number on the WAN side that will be used to access Public Port the application You may define a single port or a range of ports You can use a comma to add multiple ports or port ranges Public Type This is the protocol used for the special application Action Insert a new Port Trigger or update a specified Port Trigger Table 4 8 Port trigger description Packet Filter Controlling access to a network by analyzing the incoming packets and letting they pass or halting them based on the IP addresses of the source This function can be useful for residential screening as well for parental screening or other Network Settings Packet Filter WAN M Enable Source IF Dest Fort Protocol Action r Deas a oook 00 00 amp LAN M Enable Enable Source IP Dest Port Protocol Block Day Time Action Cf 1 Foi Ella foo 00 00 MAC M Enable MAC Address Action m Always al 00 00 00 00 El Insert Figure 4 17 Packet filter settings gt WAN WAN The WAN IP port packet filter function control a network IP port Enable Disable default setting is Enable Enable Disable the Internet to WAN IP source port rules default Enable setting is Disable Source IP This is the filter WAN IP address Example 209 131 36 158 Dest Port This is the port used for source IP service This Protocol Used for the source IP service Se
52. ill hunt SIP Trunk 1 and send 123456 to call out 2 If user dials 82 and hear the dial tone then dial 234567 This call will hunt SIP Trunk 2 and send 234567 to call out 3 If user dials 0 and hear the dial tone then dial 345678 This call will hunt FXO_Gateway and send 345678 to call out Trunk Management Dialing Rules When want to make VoIP calls through the above SIP Trunk or Gateway Trunk the user can use the Dialing Rules function to simplify the dialing number In the Dialing Rules settings Maximum Entries 100 records Dialing Rules Max Rule is 100 Phone NO Delete Length Prefix NO DO insert Figure 3 20 Dialing Rules settings Phone Number is the leading digit of the call out dialing number Phone NO Pattern N single digit from 2 to 9 Phone NO Z single digit from 1 to 9 X single digit from O to 9 unlimited length of digit Delete Length is the number of digits that will be stripped from Delete Length uU beginning of the dialed number Prefix NO is the digits that will be added to the beginning of the Prefix NO dialed number Table 3 13 Dialing Rules description 26 gt Scenario Sample Example Phone Pattern E Max Rule is 100 Phone NO Delete Length Prefix NO Action insert 1N 0 EN 27 0 ED 3X 0 ED 4 1 2 8 9 0 EN 5 0 ED Figure 3 21 Dialing Rules list 1 1 1N N single digit from 2 9 excl 0 and 1 In this example
53. ist and white list Sites matching the black list but not matching the white list will be automatically blocked and closed 52 URL Filter Enable Enable Client IP URL Filter String Action Figure 4 18 URL filter settings Enable Disable the URL filter function default setting is Enable Disable Enable Disable Block URL to the Clinet IP default setting is Enable Disable Client IP This is the Clinet IP is LAN address Example 192 168 0 100 URL Filter String This is the filter URL Example http www yahoo com Table 4 12 URL filter description Security Intrusion Detection has powerful management and analysis tools that let your IT administrator see what s going on in your network Such as whose surfing the Web and gives you the tools to block access to inappropriate Web sites Malicious code also called vandals is a new breed of Internet threat that cannot be efficiently controlled by conventional antivirus software alone In contrast to viruses that require a user to execute a program in order to cause damage vandals are auto executable applications Security Setting Intrusion Detection Enable Drop Malicious AREEN Facket Figure 4 19 Security settings Intrusion Detection Enable Disable hetwork internet security protection Drop Malicious Enable Disable Detect and drop malicious application Packet layer traffic Table 4 13 Security description 53 UPnP UPnP p
54. l Setting 00 30 4F 98 81 18 IP Address 172 16 0 1 Subnet Mask Default Gateway MTU MAL Primary DNS Server Secondary ONS Server 1168 95 192 1 Ping from WAN Allowed LAN Setting La LAN IP Address 132 168 0 1 Subnet Mask DAS Proxy 50120020900 Enable Figure 4 1 Network settings gt Static IP If you are a leased line user with a fixed IP address enter in the IP address subnet mask gateway address and DNS domain name server address es provided to you by your ISP Each IP address entered in the fields must be in the appropriate IP form which are four IP octets separated by a dot x x x x The Router will not accept the IP address if it is not in this format Example 168 95 1 2 Network Settings WAN Setting NAT Bridge Mode NAT l WAN Port IP Assignment a Static IF O DHCP Q PPPoE Host Name SIP IPPBX WAN Port MAC 9 Original MAC 00 30 4F FD 54 0F rt IO0 30 4F 88 81 18 Q Manual Setting e 30 4F 88 81 17 IP Address 1172 16 0 1 Subnet Mask 255 255 0 0 v Default Gateway 172 16 0 254 Figure 4 2 WAN Static IP settings IP Address Check with your ISP provider Subnet Mask Check with your ISP provider Default Gateway Check with your ISP provider Table 4 1 WAN Static IP description DHCP Dynamic Host Configuration Protocol DHCP Dynamic IP Get WAN IP Address automatically If you are connected to the In
55. lect either TCP or Protocol UDP 51 Block Day Time LAN LAN Enable Disable Enable Source IP Dest Port Protocol Day Time MAC MAC Enable Disable Block Day Time URL Filter Wan IP Port Block time setting Select A ways or By Schedule Block Day setting select a All Mon Sat Mon Fri Mon Tues Wed Thu Fri Sat Sun Block Time setting select time range is 00 00 to 23 59 Table 4 9 Packet filter WAN description Internet to LAN filter function default setting is Enable A prohibitive rule set should only allow the necessary Internet DMZ services to LAN Local Area Network clients Enable Disable the WAN IP source port rules default setting is Disable This is the filter source IP address to LAN This is the port used for source IP This Protocol Used for the WAN Filter service Select either TCP or UDP Block Day setting select All Mon Sat Mon Fri Mon Tues Wed Thu Fri Sat Sun Block Time setting select time range is 00 00 to 23 59 Table 4 10 Packet filter LAN description Form internet MAC filter function default setting is Enable Wan IP Port Block time Setting Select Always or By Schedule Block Day setting select a All Mon Sat Mon Fri Mon Tues Wed Thu Fri Sat Sun Block Time setting select time range is 00 00 to 23 59 Table 4 11 Packet filter MAC description URL filter allows you to block sites based on a black l
56. me Default Incoming Outgoing Registration Time Min RoundtripTime T1 Time Language Enable Relaxed DTMF Server UserAgent DTMF Mode Maximum duration of incoming registration subscriptions we allow Default 3600 seconds Minimum duration of registrations subscriptions Default 60 seconds Default duration in seconds of incoming outgoing registration Minimum roundtrip time for messages to monitored hosts Defaults to 200 ms Set default language for all users Use relaxed DTMF detection Default is Disable Enable you to change the trunk User agent string Default is PBX Set default DTMF mode for sending DTMF Default rfc2833 Table 3 1 SIP configuration description gt SIPCodecs The Codec is used to compress the voice signal into data packets Each Codec has different bandwidth requirement There are 7 kinds of codec To determine the priority selects one codec algorithm from the pull down menus individually SIP Codecs Codec Priority 1 ulaw Lu Br Codec Priority 2 Codec Priority 3 gsm le i Codec Priority 4 ilbc Codec Priority 5 lg 26 Codec Priority 6 g729 EAT Codec Priority 7 9723 Figure 3 2 SIP codecs settings gt Outbound SIP Registrations Outbound SIP Registrations Register TimeOut 30 T Register Attempts 165535 Figure 3 3 Outbound SIP Registrations settings 17 Register TimeOut Retry registration calls at every x seconds default
57. ment Save Restore Setting Save Save device current configuration to local file Figure 5 5 Save Restore settings 59 Factory Default This function is used to restore all the parameters back to factory default setting You can use the Save Restore Setting to check the factory default configuration after you click on the Set button Management Factory Default Setting Set device configuration to Factory default setting Figure 5 6 Factory default settings Firmware Update You can upgrade the firmware of the device using this tool Make sure that the firmware you want to use is saved on the local hard drive of your computer Click on Browse to search the local hard drive for the firmware to be used for the update Upgrading the firmware will not change any of your system settings but it is recommended that you save your system settings before doing a firmware upgrade Hrmware Update Firmware File Upload Figure 5 7 Firmware update settings Firmware Name Select that you want to upgrade Firmware version Table 5 5 Firmware update description 60 Chapter 6 Information System Information System Information page indicates the current setup status of the device it includes LAN WAN Status and MAC Address Host Name System Date time Machines Life time and system firmware information The information and options on this page will vary according to your WAN setting Static IP DHCP or PPPo
58. o responsibility for any inaccuracies that may be contained in this User s Manual PLANET makes no commitment to update or keep current the information in this User s Manual and reserves the right to make improvements to this User s Manual and or to the products described in this User s Manual at any time without notice If you find information in this manual that is incorrect misleading or incomplete we would appreciate your comments and suggestions CE mark Warning The is a class B device In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Trademarks The PLANET logo is a trademark of PLANET Technology This documentation may refer to numerous hardware and software products by their trade names In most if not all cases their respective companies claim these designations as trademarks or registered trademarks Revision User s Manual for PLANET Internet Telephony PBX System Model IPX 1900 Rev 1 0 June 2008 Part No EM IPX1900 Series V1 0 Table of C
59. ontents Chale ida 6 INTOdUCION ais 6 A AA EEO E IE T E E EE AE 6 Package BN A R 7 Physical Detalls Es a ns Set strass aE AEE EEEE Eaa 7 Front Panel Mda Ors midi do ME 8 Rear Pane LUCO ae old 8 Chapter 2 Preparations amp Installation 10 Physical Installation Requirement e eee eee ee eee e eee eee ette sees ess ee ete e eee 10 Network Interface quick configurations ss 11 155 252 Console Port Contra dn 14 Chapter 3 IP PBX SOU 16 SIP DASIC SOIN te 16 User Extensions Setup usitato hec iio DE UE 19 Trunk Manasement SIP Trike ias 20 Tronk Manasement FAXO Trunk aii 27 Trunk Management Gateway Trundk cccccccoooonnncncnnnnnnnonononocnnnnnnnnnnonnnoncnnnnnnnnnos 24 Trunk Manasement Trunk TOUS opa do ut idee eda 24 Trunk Management Dialing Rules epe tds 26 Attendant Mana cc Me tii 30 Attendant Mesta oa 31 ZAtte dant AM nid aise au 32 Record Aub Atendan aee ibiaol 33 Upload Voice uir errereen ai E 34 Call Parkini AAA S 34 Ger ES E e E T EA T EA T 35 Hutt CIEOUD SCTE A An 37 Chapter 4 Network Setup ccoocccocccccccccnnccconnccnoncconnncnnanenannrnnnnrnnnnrnnanenos 40 WAN amp P SILICET 40 DHC crx 45 SIUE A PTR Va ctn iu eee PT on rere er ne 47 NATA 47 Packet Pitt ie na nd Man Ne ait ti 51 URET UE e N ipods 22 SEU da dia 53 UPOP PC 54 DDNS T eat c 54 SNMP nee
60. ory If you press Reset bottom or reboot the systenm the record will be erased mm o o o 63 Appendix A How to use Call Parking function The followings are the Call Park function settings and all of VolP devices ATA GW and IP Phone were registered with Wi Fi IP PBX gt Extension to Dial for Parking Calls 700 gt Extensions to park calls on 701 720 IP Phone ATA IP Phone EXT 100 EXT 300 EXT 200 Figure A 1 Call Parking sample scenario 1 Ext 100 and Ext 300 are talking 2 Ext 300 press Transfer button and dial 7004 to carry out the Call Parking function and the voice guide will tell Ext 300 a retrieve number ex 701 to set parking call At this moment the remote extension will hear the holding music Ext 200 dial retrieve number ex 701 to pick up call 4 Ext 100 are talking with Ext 200 64 Appendix B How to use Call Pick up function 1 2 The followings are the Call Pickup function settings and all of VolP devices ATA GW and IP Phone were registered with IP PBX gt Pickup Extension 8 IP Phone ATA IP Phone EXT 100 EXT 300 EXT 200 Figure B 1 Call Pickup sample scenario Ext 300 call to Ext 100 and Ext 100 is ringing Ext 200 dial 8 to pickup the call for Ext 100 and Ext 200 is talking with Ext 300 Appendix C Record Sound Sample This sample for how to record sound as gsm format file for ipbx series use A Visit to www n
61. oup Step 1 Press Add button to add an new Group Name information Add New Grop Name Add Figure 3 17 Add an new Group Name Step 2 Fill in the required information in Trunk Group Setup page Trunk Group i per IO Trunk Group All Trunks proxy266929 proxy0395413 172 16 0 10 5060 Figure 3 18 Trunk Group Setup Group Name The Trunk Group name If the leading digits are match with this number IP PBX will Number delete this number and send out the following digits It will show all the available SIP Trunks and Gateway Trunks All Trunk for selection Choose the trunk at All Trunk box and press the Trunk Group button to move the activated trunk to Trunk Group box Table 3 12 Trunk Group setting description Scenario Sample IP PBX has created two different SIP trunks and one Gateway trunk for outgoing trunks Group Name List Trunk Group Max is 10 Group Name Group Number Number SIP_Trunk_1 61 proxy288929 SIP Trunk 2 82 proxy03954153 GT FXO Gateway D 172 16 0 10 5060 ED Figure 3 19 Trunk Group sample setting 25 One Stage Call 1 If user dials 81123456 this call will hunt SIP Trunk 1 and send 123456 to call out 2 If user dials 82234567 this call will hunt SIP Trunk 2 and send 234567 to call out 3 If user dials 0345678 this call will hunt FXO_Gateway and send 345678 to call out Two Stage Call 1 If user dials 81 and hear the dial tone then dial 123456 This call w
62. plications properly from behind the device then you can allow the computer to have unrestricted Internet access Enter the IP address of that computer as a DMZ host with DMZ IP LAN unrestricted Internet access Adding a client to the DMZ may expose that computer to a variety of security risks so only use this option as a last resort Table 4 6 NAT description gt Virtual Server Mapping The device can be configured as a virtual server so that remote users accessing services such as Web or FTP services via the public WAN IP address can be automatically redirected to local servers in the LAN network Depending on the requested service TCP UDP port number the device redirects the external service request to the appropriate server within the LAN network You will only need to input the LAN IP address of the computer running the service and enable it A Virtual Server is defined as a service port and all requests to this port will be redirected to the computer specified by the server IP 49 e Virtual Server Mapping Enable WAN Port Protocol LAN Port Action pa Bo CENE CoU NEM c2 Figure 4 15 Virtual server mapping settings Enable Enable Disable the virtual server mapping default setting is Disable The port number on the WAN side that will be used to access the virtual service Enter the WAN Port number e g enter 80 to WAN Port represent the Web http server or enter 25 to represent SM
63. rovides support for communication between control points and devices The network media the TCP IP protocol suite and HTTP provide basic network connectivity and addressing needed On top of these open standard Internet based protocols UPnP defines a set of HTTP servers to handle discovery description control events and presentation UPnP Setting UPnP Internet Gate Device Enable submit UPnP Map Remote Host External Port Internal Client Internal Port Protocol Duration Description Figure 4 20 UPnP settings UPNP Internet Gate Enable Disable UPNP Service to working default Device setting is Disable Table 4 18 UPnP description DDNS The DDNS Dynamic DNS service allows you to alias a dynamic IP address to a static hostname allowing your computer to be more easily accessed from various locations on the Internet Without DDNS the users should use the WAN IP to reach internal server It is inconvenient for the users if this IP is dynamic With DDNS supported you apply a DNS name e g www IPPBX com for your server e g Web server from a DDNS server The outside users can always access the web server using the www P PBX com regardless of the WAN IP When you want your internal server to be accessed by using DNS name rather than using the dynamic IP address you can use the DDNS service The DDNS server allows to alias a dynamic IP address to a static hostname Unlike DNS that only works with static IP addresse
64. s DDNS works with dynamic IP addresses such as those assigned by an ISP or other DHCP server DDNS is popular with home networkers who typically receive dynamic frequently changing IP addresses from their service provider DDNS is a method of keeping a domain name linked to a changing dynamic IP address With most Cable and DSL connections you are assigned a dynamic IP address and that address is used only for the duration of that specific connection With the IP PBX you can setup your DDNS service and the IP PBX will automatically update your DDNS server every time it receives a different IP address 54 Network Settings DDNS Setting DDNS M Enable DDNS Server Type DynDns org DONS Username DONS Password Confirmed Password Hostname to register DDNS Interval Registration C Enable Figure 4 21 DDNS settings Enable Enable Disable the DDNS service default setting is Disable DDNS Server Type The IP PBX support two types of DDNS DynDns org or No IP com DDNS Username The username which you register in DynDns org or No IP com website The password which you register in DynDns org or No IP com DDNS Password website Confirmed Password Confirm the password which you typing The hostname which you register in DynDns org or No IP com Hostname to register website Table 4 14 DDNS description SNMP The simple network management protocol SNMP forms part of the internet protocol suite as defined by the
65. s a sequence of 12 hexadecimal digits as follows 00 3f 4f 88 81 18 The first six hexadecimal digits of the address correspond to a manufacturer s unique identifier while the last six digits correspond to the device s serial number Some Internet service providers track the MAC address of a home router for security purposes Many routers support a process called cloning that allows the MAC address to be simulated so that it matches one the service provider is expecting This allows end user to change their router and their real MAC address without having to notify the provider For example you could allow packets which have your name server s IP on them but come from another MAC address one way of spoofing packets WAN Port MAC 9 Original MAC 00 30 4F 4F 00 00 ca Co Oo TM new EUN ATE Manual Setting PUISE 11 19 E Dom lent Figure 4 5 WAN port MAC settings gt MTU and MRU MTU stands for Maximum Transmission Unit the largest physical packet size measured in bytes that a network can transmit Any messages larger than the MTU are divided into smaller packets before being sent MRU stands for Maximum Receiving Unit The largest physical packet size measured in bytes that a network can receive Any messages larger than the MRU are divided into smaller packets before being received The key is to be deciding how big your bandwidth pipe is and select the best MTU for your configuration For example you have
66. server Assigned DHCP IP Address DHCP server range from start IP to end IP Client to ask DHCP server refresh time range from 60 to 86400 seconds DHCP IP Lease Time Table 2 2 LAN IP description of IP PBX PLANET ET COL A UL Networting amp Commanicaten Leading edge IP PBX Solution ES TT Step 2 NAT Setting Step1 WAN Type Step2 NAT Setup You can use NAT to allow PCs from LAN subnet for accessing Internet Step3 IPBX Setup LAN IP Setting LAN IP Address 192 168 1 1 gt IP PBX Setup Subnet Mask 255 255 255 0 v gt Infomation D S ri Network Setup Assigned DHCP IP Address Start IP 192 168 1 100 ES ERE ee ae n Iu IUE DHCP IP Lease Time ds 60 864000 gt Save amp Logout _ Figure 2 3 Wizard NAT settings gt Step4 IPPBX Setup The IP PBX allows multiple ITSP providers User Extensions registration by simply fill in the required information in the provided table 12 PLANET BURR MG a ES AC Leading edge IP PBX Solution ES wizards Step 3 IPBX Wizard Setup Step1WAN Type 2 Add Service Provider Service Provider Max is 30 Step2 NAT Setup Step3 IPBX Setup eee UserName Password Action gt IP PBX Setup loi ww A A EE AS MEAN ESTO MODE PETT DTCC BT If gt Network Setup _ 7 Add User Extensions Extension Max is 300
67. shes call parameters at either end of the communication and handles call transfer and termination gt SIPConfiguration JP PBX Setup SIP Configuration e SIP Codecs Codec Priority 1 UDP Port to bind to 5060 Codec Priority 2 Allow guest calls v Codec Priority 3 Allow Transfers v Codec Priority 4 Overlap dialing support v Codec Priority 5 Enable DNS SRV lookups on outbound calls Codec Priority 6 Min Registration Subscription Time Codec Priority 7 Max Registration Subscription Time 3600 e Outbound SIP Registrations Register TimeOut 30 Register Attempts Default Incoming Outgoing Registration Time 360 Min Roundtrip Time T1 Time Language Enable Relaxed DTMF Server UserAgent DTMF Mode SO Extern IP Extern Refresh 10 Local Network Address NAT mode ves y Allow RTP Reinvite nonat 5 E Figure 3 1 SIP configuration settings UDP Port to bind to This is SIP Local Port 5060 if you have any specific reason for change this port Domain IP PBX Server s IP address Allow guest calls Enable Disable guest calls Default is Enable Default is all IP Overlap dialing support Enable Disable overlaps dialing support Default is Enable Allow Transfers Enable Call Transfers Enable DNS SRV lookups Enable DNS SRV lookups on calls on outbound calls Max Registration Time Min Registration Ti
68. t program that lets you verify that a particular IP address exists and can accept requests Ping is used diagnostically to ensure that a host computer you are trying to reach is actually operating The default setting is allowed user can ping the host computer from remote site If you disallow the host computer doesn t response any user who issues Ping IP address command from any remote sites Ping from WA Allowed Figure 4 8 Ping from wan settings 44 gt LAN Setting These are the IP settings of the LAN Local Area Network interface for the device These settings may be referred to as private settings You may change the LAN IP address if needed The LAN IP address is private to your internal network and cannot be seen on the Internet The default IP address is 192 168 0 1 with a subnet mask of 255 255 255 0 LAN is a network of computers or other devices that are in relatively close range of each other For example devices in a home or office building would be considered part of a local area network LAN Setting LAN IP Address 192 168 0 1 Subnet Mask 255 255 255 0 DNS Proxy Enable Figure 4 9 LAN settings LAN IP Address Assign the IP address of LAN server default is 192 168 0 1 Select a subnet mask from the pull down menu default is 255 255 255 0 Subnet Mask Table 4 3 LAN description gt DNS Proxy A proxy server is a computer network service that allows clients to make indirect network connections
69. tension setting of IP PBX Voicemail STEP 3 Dio Dio Please log in VIP 254T_B and browser to SIP setting gt Domain Service configuration menu Insert the account password information then save and reboot machine The sample configuration screen is shown below Service Domain Settings You could set information of service domains in this page Realm 1 Default Active On Cor Display Name 101 Data match with Figure D 3 AA 401 IP PBX s extension settings Register Name 101 Register Password C Domain Server 132 168 0 1 of IP PBX Peg Seer A Outbound Proxy Figure D 5 Web page of VIP 154T STEP 4 Repeat the same configuration steps on VIP 254T A and check the machine registration status make sure the registrations are completed 70 STEP 5 After both of devices have registered to IP PBX successfully it could browse to Information gt PBX Extension Status page to show the registration status Infomation Extension Status O Register ox Ed Talk on the Telephone Register Unknown Num Status Num Status Num Status 100 OQ 10 O Figure D 8 Extension status gt Testthe Scenario 1 VIP 254T B pick up the telephone Dial the number 100 shall be able to connect to the VIP 254T A Then the VIP 254 A should ring Please repeat the same dialing steps on VIP 254 B to establish the first voice communication from VIP
70. ternet through a Cable modem line then a dynamic IP will be assigned L Note IP address automatically if DHCP client is successful 41 WAN Setting MAT Bridge Mode NAT wj WAN Port IP Assignment static IP DHCP PPPoE Host Name SIF IPPBX WAN Port MAC 9 Original MAC 00 30 4F 4F 00 00 O manual setting oo 0 4F 88 81 18 MTU 1500 bytes MRU 1500 bytes cet ONS server Q Manually e Automatically Ping from WAN Allowed Figure 4 3 WAN DHCP settings gt PPPoE Point to Point Protocol over Ethernet PPPoE Some ISPs provide DSL based services and use PPPoE to establish communication link with end users If you are connected to the Internet through a DSL line check with your ISP to see if they use PPPoE If they do you need to make sure the following items PPPoE User name Enter username provided by your ISP PPPoE Password Enter password provided by your ISP WAN Setting NAT Bridge Mode NAT v WAN Port IP Assignment static IP DHCP 9 PPPoE Host Name SIP reee WAN Port MAC 9 Original MAC 00 30 4F 4F 00 00 O Manual Setting 00 30 4F 88 81 18 PPPoE Username IPPPOE USERNAME PPPoE Password In Connect Type Keep Alive Max Idle Time 500 seconds default 600 MTU 1492 botes MRU 1492 bytes cet DNS server Q Manually e Autamatically Ping from WAN Allowed Figure 4 4 WAN PPPOE set
71. ting Delete Click todelete an extension Table 3 5 User extension description gt Advance Setup password Call group Pickup group select Call Group 11 De Os Das Os Os OF Ds Ds Dio Pickup Group C1 De Os Da Os Os OF Ds Os Dio Call forward option OND Forward to Voicemail Call Forward Always Call Forward on Busy ll IF Time 20 Call Forward on No Answer rx Sec Voice mail Worcemail l Enable Voicemail name Voicemail password AA send voice to mail CT Delete voicemail after send Figure 3 6 Extension advance settings 19 User Extension Input Extension number Password Input Extension password Caller Id Input Extension caller id Table 3 5 Extension advance description Call group Pickup group select Call Group An Extension can set single multiple call group s 1 10 id Pickup Group An Extension can set single multiple Pickup group s 1 10 id Table 3 6 Call Pickup group description Call forward option DND Forward to Voice mail Enable Disable forward to voice mail Call forward always Input forward always number Call forward on busy Input forward on busy number Call forward no answer Input forward no answer number This is the maximum number allowed no answer time out If time out XXX sec used Table 3 7 Call forward description Voice mail Voice mail select Enable Disable voice mail function Voice mail name Input voice mail name E Mail address Inp
72. tings gt HostName The Host Name field is optional but may be required by some Internet Service Providers The default host name is the model number of the device It is a computer that is connected to a TCP IP network including the Internet Each host has a unique IP address Assign the domain name or IP address of your host computer When the host operating system is set up it is given a name This name may reflect the prime use of the computer For example a host computer that converts host names to IP addresses using DNS may be called cvs IP PBX com and a host computer that is a web server may be 42 called www IP PBX com When we need to find the host name from an IP address we send a request to the host using its IP address The host will respond with its host name gt WAN Port MAC The MAC Media Access Control Address field is required by some Internet Service Providers ISP The default MAC address is set to the MAC address of the WAN interface in the device It is only necessary to fill the field if required by your ISP The WAN port allows your voice gateway to be connected to an Internet Access Device e g router cable modem ADSL modem through a CAT 5 twisted pair Ethernet Cable MAC addresses are uniquely set by the network adapter manufacturer and are sometimes called physical addresses for this reason MAC assigns a unique number to each IP network adapter called the MAC address The MAC address is commonly written a
73. tion page IP PBX will prompt for logon username password please enter admin 123 to continue machine administration 20 Internet Telephony PBX System Leading edge IP PBX Solution mn Management Enter Administrator Name Enter Administrator Password Figure 2 1 Input prompt In order to connect machine for administration please locate your PC in the same network segment 192 168 0 x of IP PBX If you re not familiar with TCP IP please refer to related chapter on user s manual CD or consult your network administrator for proper network configurations Network Interface quick configurations Wizard is a tool to quickly setup IP PBX After pass the authentication please click Wiz For most users Internet access is the primary application The IP PBX supports the WAN interface for Internet access and remote access The following sections will explain more details of WAN Port Internet access and broadband access setup When you click Wizard Setup the following setup page will be show PLANET EPST Telephony PBX System Leading edge IP PBX Solution IS ATTE Step 1 WAN Type A A Please specify the WAN connection type required Please select one of these three types DHCP Step2 NAT Setup Client for Cable modem Fixed IP or PPPoE for ADSL modem Step3 IPBX Setup e Static IP gt IP PBX Setup Internet Service Providers may assign a static IP address for your VoIP Router
74. ut E mail address Send voice to mail Enable Disable send voice to mail Delete voice mail after send Save Delete voice mail after send Table 3 8 Voice mail description Trunk Management SIP Trunk Services Providers Setting allows IP PBX register to different SIP systems and ITSP Services SIP Trunk On the Providers List you can press Add to add a new service provider or press Advance to edit the information of specific Service Provider or press Delete to delete the specified service provider information Maximum 10 registrations on Server Provider list 20 Server Providers Setting Add New Service Providers Providers List Caller ld 0949103031 Service Provider Max is 30 UserName 0949103031 Password Action 0949103031 ITSP SIP Trunk 5060 0949103032 0949103032 0949103032 ITSP SIP Trunk 5060 0949103035 0949103033 0949103033 ITSP SIP Trunk 5060 0949103034 0949103034 0949103034 ITSP SIP Trunk 5060 Figure 3 7 Server Providers Setting gt Add New Service Providers Step 1 Press Add button to add an new service provider information Add New Service Providers Add Figure 3 8 Add new service providers Step 2 Fill in the required information in Service Provider Advance Setup page Service Provider Advance Setup Caller id User name Password Register server address Port Outbound server address
75. uter configuration for local network management You could build an entire network based on static routes The problem with doing this is that when a network failure occurs the static route will not change without you performing the change This could be IP PBX if the failure occurs when the administrator is not available The route table allows the user to configure and define all the static routes supported by the router Network Settings Static Route Enable Type Enable Type Target NetMask Gateway Action NAT Target Netmask Gateway Action Em Figure 4 12 Static route settings 255 255 255 0 r Enable Disable the static route Indicates the type of route as follows Host for local connection and Net for network connection Defines the base IP address Network Number that will be compared with the destination IP address after an AND with NetMask to see if this is the target route The subnet mask that will be AND d with the destination IP address and then compared with the Target to see if this is the target route The IP address of the next hop router that will be used to route traffic for this route If this route is local defines the locally connected hosts and Type Host then this IP address MUST be the IP address of the router Insert a new Static Router entry or update a specified entry Table 4 5 Static route description NAT Network Address Translation s
76. w Gropu Mame Add Figure 3 43 Add an new Group Name Step 2 Fill in the required information in Hunt Group Setup page Hunt Group Hunt Mode Round Robin El Incoming Call Dial Number has Ring Group Extensian Timeout Ba E Ring Group All Extension Users Figure 3 44 Hunt Group setup Group Name Input your group name There are 3 modes available Round Robin Ring All Random Mode 1 Round Robin Take turns ringing each available ont EE Extension Users 2 Ring All Ring all Extension Users until any one Extension Users answer the call 3 Random Ring random group inside Extension Users Incoming Call Dial Number Associate a dial number with a call group voice instruction to instruct incoming calls e g If 20 is associated with Group 38 A when the caller dial 20 all extensions under Group A will ring Default incoming call dial number is empty Ring Group Extension Setup a timeframe to control the call group hunting timeout Timeout Default setting is 30 sec Table 3 25 Hunt Group description gt To add extension users to Ring group Step 1 Select your extension Ring Group All Extensian Users Figure 3 45 Add Extension User Step 2 Press e to add extension users to ring group Ring Group All Extensian Users 101 Figure 3 46 Add Extension User gt To delete Ring Group inside extension users Step 1 Select the extensions Ring Sroup All Extensian Llsers Fi

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