Nissan 2011 Sentra Automobile User Manual
Contents
1. Make a call Use Speed Call Use the Speed Call feature to place internal and external calls by dialing a one two or three digit code To create a Speed Call number Seo 71 1 Press the Speed Call Controller key The triangular icon flashes indicating ku programming mode 2 At the prompt Enter a one two or three digit code 0 999 If required enter the access code for example 9 Enter the telephone number internal external or long distance number SecCt 3 Press the Speed Call Controller key again to save the code and number ho The flashing icons turns off To make a Speed Call EN 1 Lift the handset SecCt 2 Press the Speed Call Controller key Make a call 3 Dial the Speed Call code to automatically dial the number Make a System Speed Call Use the System Speed Call feature to dial Speed Call codes that override dialing restrictions placed on your telephone To make a System Speed Call EN 1 Lift the handset 2 Choose one of the following Scar or Sscctl Press the System Speed Call key ho kez Press the System Speed Call Controller SScCtl key 3 Dial the Speed Call code to automatically dial the number Answer a call Answer a call Each incoming call causes the telephone to ring and the Message Indicator lamp to flash To answer a Call EN Lift the handset Note Do not use the Line DN2. Contrast adjustment Set Info Language Ring type Date Time Note When an option has a sublist an ellipses appears after the option Configure options on the IP Phone 2001 Use the Telephone Option menu To use the Telephone Option menu 1 Press the Services key Services 2 Press the Navigation keys to scroll and highlight Telephone Option Press the Select key bn iT ma iT car qe wo Press the Navigation keys to scroll and highlight an option for example Language S Press the Select key The display provides information required to adjust your selection bn iT a qe al 6 Choose one of the following Press the Select key to save Select Cancel changes and return to the b Or bo Telephone Option menu Press the Cancel key to keep existing settings Configure options on the IP Phone 2001 Adjust volume To adjust the volume press the Services key and select Volume adjustment from the Telephone Option menu Choose one of the following e Ringer e Handset On hook dialing listen Buzzer To adjust Ringer volume ug a a car qe Lower or Hiaher 3 Press the Navigation keys to scroll and highlight Ringer Press the Select key To increase or decrease the Ringer volume choose one of the following Press the Lower Higher soft keys Press the Navigation keys Confi
3. 3 Dial the DN where you parked the call Note If a parked call is not retrieved within a specified time period it rings back to your telephone or the attendant While on an active call Record a Calling Party Number Use the Calling Party Number feature to record a caller s number or to charge a call to an account number during an established call To record a caller s number for accounting purposes CParta 1 Press the Call Party key The caller is placed on hold Cit 2 Dial a charge account number or the aan caller s number CCO Note For information on using the Charge key see Charge a call or charge a forced call on page 58 CParts 3 Press the Call Party key to return to the he i While on an active call Trace a Malicious call Use the Malicious Call Trace feature to trace nuisance calls within your system Note This is not a default feature Contact your system administrator to configure this feature on your telephone To activate Call Trace Trans OF Cont 1 Press the Transfer key or the haz Conference key id 2 Dial the SPRE code followed by 83 or eee enter the Call Trace FFC to aan i automatically reconnect Note Contact your system administrator for the Call Trace feature SPRE code While away from your desk While away from your desk This section describes features that are used when you are away from your desk Use Call Forward Use the Ca
4. German Deutsche Deutsche 2 Choose one of the following Press the Select key to save the Select Cancel language and return to the or Telephone Option menu Press the Cancel key to keep existing settings Configure options on the IP Phone 2001 Select Date Time format There are several Date Time formats Formats are based on the 12 hour clock and the 24 hour clock To select a date time format press the Services key and select Date Time from the Telephone Option menu To select a date time format dis 1 Press the Navigation keys to scroll and G highlight the desired format Sample formats appear in the upper right side of the display area 2 Choose one of the following Press the Select key to save the Select Cancel format and return to the kez or kez Telephone Option menu Press the Cancel key to keep existing settings Configure options on the IP Phone 2001 Select Local DialPad Tone The Local DialPad Tone option enables a pressed telephone dial key to produce Dual Tone Multi Frequency DTMF sounds a single tone or no sound To choose a local dialpad tone press the Services key and select Local DialPad Tone from the Telephone Option menu To select Local DialPad Tone dia 1 Press the Navigation keys to scroll and w highlight one of the following dialpad tones None to disable all tones Short Click to enable a single tone for all keys
5. Main Office At any time during Normal Mode you can check local mode functionality make and receive calls by enabling Local Mode and returning to Normal Mode After testing you can return to Normal Mode by using the Resume Normal Mode command or by waiting for ten minutes Local Mode If the WAN connection goes down the telephone loses communication with the Main Office TPS It then registers with the MG 1000B and receives telephone services from the branch office When in Local Mode the telephone displays LOCAL MODE Test Local Mode Use Test Local Mode to check local mode functionality make and receive telephone calls This is useful when provisioning has changed for an IP Phone on an MG 1000B Controller N 1 Press the Services key Services 2 Press the Navigation keys to scroll and highlight Test Local Mode Select 3 Press the Select key the telephone ee resets and registers to the MG 1000B Additional features Resume Normal Mode Use the Resume Normal Mode command to return to Normal Mode after testing survival functionality Note If the Resume Normal Mode command is not performed after testing the telephone automatically returns to Normal Mode in ten minutes 1 Press the Services key to access the Services menu p Services Using the Navigation keys highlight Resume Normal Mode N Select 3 Press the Select key the telephone registers back to the Main Office Addit
6. is subject to change without notice Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant SL 1 Meridian 1 and Succession are trademarks of Nortel Networks Document Release Standard 2 00 Date September 2004 Produced in Canada Internet add N O RT E A http www notte com NETWORKS
7. key Line key Volume control bar Telephone controls Note Your IP Phone 2001 may come with optional key caps Text in parenthesis indicate labels appearing on the key caps For example Goodbye paaa 154 Use the Volume control bar to adjust the volume of the ringer handset and speaker Press the right side of the rocker bar to increase volume press the left side to decrease volume ka Use the Line DN key to access the single la Shi line and activate on hook dialing No status Line icon or LED is provided About the IP Phone 2001 Goodbye wh Hold E Msg Inbox D a Services Use the Goodbye key to terminate an active call Press the Hold key to put an active call on hold Press the Line DN key to return to the caller on hold Press the Message Inbox key to access your voice mailbox Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen Press the Services key and use the Navigation keys to access the following items Telephone Options Volume adjustment Contrast adjustment Language Date Time Local DialPad Tone Set Information Ring type Password Admin Station Control Password Virtual Office Login and Virtual Office Logout if Virtual Office is configured About the IP Phone 2001 Fug Fud NORTEL NETWORKS Note 1 Press the Services key to exit
8. on the handset 2 Connect one end of the CAT 5 line cable to the LAN Ethernet port located on the back of the telephone identified with a LAN icon Plug the other end of the CAT 5 line cable into the IP network 3 Contact your installation technician for the proper power option This telephone can be powered by an AC adapter or over a LAN 4 Thread the cord around the strain relief retaining hook and channel provided for a secure power connection 5 Secure the telephone footstand to the telephone base Connect the IP Phone 2001 components Figure 3 IP Phone 2001 connections LAN Ethernet port Handset jac Configure options on the IP Phone 2001 Configure options on the IP Phone 2001 The IP Phone 2001 Services menu lists the following submenus The Telephone Option menu enables you or your system administrator to configure telephone preferences The Password Admin menu enables you or your system administrator to change the Station Control Password e The Virtual Office Login and Test Local Mode for Branch Office menus are listed when an IP Phone 2001 Class of Service is set for Virtual Office and Branch Office For more information see page 67 Note The Password Admin Virtual Office Login and Test Local Mode menus may not be available on your IP Phone 2001 Consult your system administrator The Telephone Option menu offers the following options Volume adjustment Local DialPad Tone
9. 001 Note 3 When used as the remote telephone the IP Phone 2001 can activate only an IP Phone 2007 for Virtual Office Virtual Office login To activate Virtual Office on your office telephone from your remote telephone 1 Press the Services key 2 Press the Navigation keys to scroll and highlight Virtual Office Login 3 Press the Select key i a P 4 car qe Additional features Enter your User ID for example your DN including the access code at the prompt Note This must be an ESN number Press the Select key At the prompt enter the home Station Control Password SCPW Note 1 lf the User ID is not found locally the message Locating Remote Server displays Note 2 After three failed login attempts wait one hour before attempting to log in again A successful login transfers all the features time date and tones to your remote telephone from your office telephone Additional features Virtual Office on your remote telephone Figures 4 to 7 illustrate IP Phones logged on to an IP Phone 2001 using Virtual Office Figure 4 Logged on to an IP Phone 2001 using an IP Phone 2001 NORTEL ORR kis CS 1668 Mar 17 2 36 P User 45645 Figure 5 Logged on to an IP Phone 2001 using an IP Phone 2002 NORTEL NETWORKS User 45645 Trans Conf Fused More Additional features Figure 6 Logged on to an IP Phone 2001 using an IP Phone 2004 NORTEL ce
10. 01 To adjust the Buzzer volume 1 Press the Navigation keys to scroll and highlight Buzzer 2 Press the Select key 3 To increase or decrease the buzzer Lowe or Higher volume choose one of the following kez Press the Lower Higher soft keys Press the Navigation keys 4 Choose one of the following Press the Select key to save the Select Cancel volume level and return to the kez or kez Telephone Option menu Press the Cancel key to keep existing settings Configure options on the IP Phone 2001 Adjust display screen contrast To adjust the LCD display screen contrast press the Services key and select Contrast adjustment from the Telephone Option menu To adjust display screen contrast 1 To increase or decrease the display Lower or Hisher contrast level choose one of the Press the Lower Higher soft keys Press the Navigation keys 2 Choose one of the following Press the Select key to save the Select Cancel contrast level and return to the or Telephone Option menu Press the Cancel key to keep existing settings Configure options on the IP Phone 2001 Select a language The display is available in multiple languages To choose a language press the Services key and select Language from the Telephone Option menu To select a language 1 Press the Navigation keys to scroll and highlight the desired language for gz example
11. DTMF to turn on a separate DTMF tone for each key 2 Choose one of the following Press the Select key to save the Select Cancel tone selection and return to the or Telephone Option menu Press the Cancel key to keep existing settings Configure options on the IP Phone 2001 Select Ring type The Ring type option sets the telephone s ring tone To choose a ring type press the Services key and select Ring type from the Telephone Option menu To choose a ring type Ring type 3 Flas Select or Shor or KI EE Di T p Press the Navigation keys to scroll and highlight one of the ring types Press the Play key to sample the ring tone Choose one of the following Press the Select key to save the ring type and return to the Telephone Option menu Press the Stop key and use the Navigation keys to select a different ring type Press the Cancel key to keep existing settings Configure options on the IP Phone 2001 View set information The set information option displays the following set specific information e IP address Hardware ID of the IP Phone e Current firmware version To view set information press the Services key and select Set Info from the Telephone Option menu To view set information 1 Press the Navigation keys to scroll through the list containing set information 2 Press the Cancel key to return to the Telephone Option me
12. NORTEL NETWORKS Nortel Networks Communication Server 1000 IP Phone 2001 User Guide e A aa 0000010101011 17 0000000001111 1i 00000 000001111000001 oToTe 0000 1010019199412 pres s3 31 1010101001016363636936 1 ex 01000000 000000000111040 a 000010101010000 101010 Revision history Revision history September 2004 Standard 2 00 This document is up issued to support Nortel Networks Communication Server 1000 Release 4 0 June 2004 Standard 1 00 This document is issued to support Nortel Networks Communication Server 1000 Release 4 0 Revision history Contents About the IP Phone 2001 2 an 9 Basic features 0 00 cee eee 9 Telephone controls eee 10 Telephone display cece eee eee 13 Call features and Flexible Feature Codes 14 Security features ooooooooooo 14 Connect the IP Phone 2001 components 16 Before you begin ee 16 DEPT aa sapari AA ee Ae ee ee ee A 16 Configure options on the IP Phone 2001 18 Use the Telephone Option menu 0000 19 Adj st VOIUME sss teak ee A es ee 20 Adjust display screen contrast 222205 24 Select a language 0 25 Select Date Time format a 26 Select Local DialPad Tone aa 27 Select Ring type 2 aa a a nG 28 View set information c eee ee
13. Pt 2 Dial the Electronic Lock Deactivate aan FFC CCL While away from your desk Goodbye 3 Dial your Station Control Password 4 Choose one of the following Ifdialing locally press the Goodbye key If dialing the FFC remotely dial your DN Talk with more than one person Talk with more than one person This section describes features that enable conversations between more than two people Set up a conference call Use the Conference feature to set up a conference call for three or six people including yourself The number of people the Conference feature supports depends on your telephone configuration To set up a conference call Conf 1 While on a call press the Conference key to place the party on hold You kez receive dial tone a 2 Dial the number of the person you want ees to add to the conference call You can Seen talk privately to the person you are adding at this time Cont 3 Press the Conference key a second er time to conference all parties together Talk with more than one person If the person you attempt to add to the conference is unavailable 1 Press the Goodbye key Goodbye ha 2 Press the Line DN key to return to your n original call Line Talk with more than one person Use Group Call Use the Group Call feature to automatically call members of a predefined group one at atime until they all answer To call g
14. ctivate FFC to activate the feature Dial your Station Control Password A dial tone sounds Choose one of the following Dial your DN To forward calls to the previous call forward telephone number press the key Do not perform steps 6 and 7 Dial the number to which calls are being forwarded If calls are forwarded to an invalid number a fast busy signal sounds While away from your desk 7 Press the key To deactivate Remote Call Forward 1 Lifttheh Cr Y ift the handset A 2 If calling from a telephone outside the Zee system dial the direct system access number and wait for the dial tone it 3 Dial the Remote Call Forward aan Deactivate FFC COL mH 4 Dial your Station Control Password aes COL 5 After hearing the dial tone dial your DN 6 Press the key While away from your desk Secure your telephone The Electronic Lock feature is controlled using your Station Control Password To change your Station Control Password please refer to Security features on page 14 To lock your telephone gf a 1 Lift the handset maa 2 Dial the Electronic Lock Activate FFC LIT CCO HH 3 Dial your Station Control Password Ban aes 4 Choose one of the following If dialing locally press the Goodbye a key Goodbye ann If dialing the FFC remotely dial your BOS amo DN aes To unlock your telephone gf a 1 Lift the handset
15. e called party RadFas 1 Press the Radio Page key A special dial tone sounds sen 2 Dial the Radio Paging Access FFC ses The ringback tone sounds Note The paged person can use any telephone to enter a Radio Paging Answer FFC plus their own DN number 3 If your call goes unanswered for a preset time period and a 15 second high Goodbye pitched tone sounds followed by silence press the Goodbye key or replace the handset To answer a Radio Page If you carry a Radio Pager a page indicates that someone dialed your line DN If the Radio Page system is set up to function in Meet me mode you can answer the page call from any telephone 1 Lift the handset oy Y i e handse 2 Dialthe Radio Page Answer FFC The paging tone sounds Additional call features 3 Dial your own DN to connect to the paging caller If the caller has hung up a steady high pitched Number Unavailable tone sounds Additional features Additional features Virtual Office When you are away from your office telephone use the Virtual Office feature to transfer calls and all of your telephone s features to a remote telephone Note 1 Consult your system administrator to verify if the Virtual Office feature is available for your use Note 2 When designated as the office telephone the IP Phone 2001 can be activated for Virtual Office by the IP Phone 2002 IP Phone 2004 IP Softphone 2050 or another IP Phone 2
16. e flash wink steady on or off Information display Any display of call activity lists prompts and status of calls On the IP Phone 2001 this information area is a one line by 24 characters If the text message exceeds this area a scroll arrow icon indicates that you must use the scroll keys to view the remaining text Information line A one line by 24 character area which displays date and time or application information Interrupted dial tone A broken or pulsed dial tone heard when you access some features on your telephone Message Inbox A fixed key on the IP Phone 2001 that connects to your voice messaging system when the key is pressed Terms you should know Message waiting indicator Incoming call indicator An LCD or an LED that indicates the status of a feature by the flash wink steady on or off Navigation keys Keys used to scroll through menus and lists appearing on the LCD display screen Off hook Any line selected to make a call or receive an incoming call The term off hook is applied whether a the end user lifts up the handset b the end user presses a line key c the call is automatically answered at the set or d a line is automatically selected for an outgoing call Paging tone A special tone heard when using the Radio Paging feature You hear two beeps followed by dial tone Ringback ring tone A sound indicating that a call you have made is ringing at its desti
17. e 29 Make a call susene eskisinin a RENA NAG 30 Use Off hook dialing 0 0 00 eee ee 30 Use On hook dialing o 30 Use Predial coord Poe hoe ae ees 32 Activate Ring Again 0 0c ee ee 34 Redial last number called 0 0000 cee eee 35 Use Speed Callo resser iac cara ate pene es 36 Make a System Speed Call 00 37 Answer a call daa 00540040804 ra 494 38 While on an active call 00 ooooooooo 39 Place a call on hold 000 cc ec eee eens 39 Transfer acall on cu acari ccc ee ee eee nae 39 Use Timed Reminder Recall 40 Use Call Park coincida iaa de 42 Record a Calling Party Number 000005 44 Trace a Malicious call o o oooooccoooooooo 45 While away from your desk ooooooooomoo 46 Use Call Forward 0 a 46 Use Internal Call Forward 0 00000 cece eee ee 47 Use Remote Call Forward eee 48 Secure your telephone eee eee eee 50 Talk with more than one person o o ooooooooo 52 Set up a conference call ooooooooo oo 52 Use Group Call iio cian ia idos 54 Work without interruption o0oooococomoo 56 Use Make Set Busy ooocccocccccc ee 56 Additional call features 0 00 cece eee 57 Use Call Page Connect to make an announcement 57 Charge a call or charge a forced call 58 Use Enhanced O
18. e handset presses down disconnecting your call when you replace the handset The handset when lifted releases the switchhook and you either answer an incoming call or you receive a dial tone to make a call User Interface Screen displays that interact with the end user as a result of an action or event Terms you should know Volume control bar A rocker bar you press to increase or decrease the volume of the ringer handset headset and the speaker Terms you should know Index A About the IP Phone 2001 9 Answer a call 38 Attendant 83 Automatic Wake Up 79 B Basic features 9 C Call features and Flexible Feature Codes 14 Call Forward 46 Call Page 57 Call Page Connect 57 Call Park 42 Call party information 83 Calling Party Number 44 Charge a call or charge a forced call 58 Conference call 52 Contrast adjustment 24 D Date time display 83 Date Time format 26 Direct system access 49 Directory Number 83 DN 83 E Electronic Lock 50 Enhanced Override 61 F Fastbusy 83 Feature display 83 Fixed key 84 Flexible Feature Code FFC 47 48 49 54 61 84 Flexible Feature Codes FFCs 81 Forced Camp on 62 Forward key 46 G Goodbye key 11 84 Group Call 54 H Hold 39 Hold key 11 Hospitality features 79 l Indicator status 84 85 Information display 84 Information line 84 Internal Call Forward 47 Interrupted dial tone 84 L Language selection 25 Last N
19. ecall timer Press the Transfer key again While on an active call or Replace the handset before the extension answers Ma Note If the transfer is complete the 6 a recall timer stops If the transferred call is not answered your telephone rings oy a 1 Lift the handset to reconnect to the original caller Trans 2 Choose one of the following Press the Transfer key and repeat the transfer to a different DN Ifthe transfer is picked up while you oa are on the line press the Goodbye Goodbye key to complete the transfer While on an active call Use Call Park Use the Call Park feature to hold temporarily parked and retrieve a call from any telephone Using Call Park does not tie up a line and when configured network wide can be used across networks A System Park Extension can be set to automatically park most calls To park a call on the System Park DN or your own DN Park Fark During an active call press the Park key twice Note By default the call is parked on your DN unless a System Park is enabled to automatically park calls on the system To park a call on a DN other than the System Park DN or your own DN Fark 1 Press the Park key AH 2 Dial the DN where you want to park the aan call CCO Fark 3 Press the Park key While on an active call To retrieve a parked call CRY 1 Lift the handset Fark 2 Press the Park key
20. erms you should know Attendant A telephone operator in your organization Calling Party Name Display Information appearing on the LCD display screen such as the caller s name and telephone number The system must have CPND enabled Category 5 Cat5 Balanced 100 Ohm cable and associated connecting hardware whose transmission characteristics are specified up to 100 MHz Itis used by 10BaseT 100BaseT4 and 100BaseTX installations The cable normally has four pairs of copper wire Category 5 is the most popular cable used in new installations today Communication Server 1000 Your office communication system Date time display The current date and time when the telephone is in an idle state Directory Number DN A number consisting of one to seven digits for a telephone Also known as an extension number Fastbusy A signal given to indicate that all outgoing lines are busy or an error condition exists for example a misdialed number Feature display An area that shows status information about the feature in use It also displays the name and status of the active session Terms you should know Fixed key The hard labeled keys on your telephone Flexible Feature Codes FFCs Specialized codes entered using the dial pad that enable features for example Ring Again Goodbye key A fixed key used to end an active call Indicator An LCD or an LED that indicates the status of a feature by th
21. feature joins you to their call a short tone repeats every 16 seconds To end the connection Press the Goodbye key Goodbye Use Privacy Release Use the Privacy Release feature to enable one or more people who share your DN to join a call To use Privacy Release on an established call Press the Privacy Release key during a call Prufilz A person joins the call by pressing the koz shared number DN key on their telephone Multiple Appearance DN feature Additional call features Use Radio Page Use the Radio Page feature to page a person and stay on the line until they answer The paged person answers the call after entering a special Page Meet me code from any telephone To use Automatic Preselection Meet me page Goodbye Lift the handset Dial the Radio Paging Access FFC The paging tone sounds two beeps followed by a dial tone Dial the number of the party you want to page After dialing the ringback tone sounds Note The paged person can use any telephone to enter a Radio Paging Answer FFC plus their own DN number If your call goes unanswered for a preset time period and a 15 second high pitched tone sounds followed by silence press the Goodbye key or replace the handset Additional call features To use Automatic Post selection The called party is either busy on the telephone or away from the desk To page the called party there is no need to redial the number of th
22. from any menu or menu item Note 2 The Password Admin menu may not be available on your IP Phone 2001 Consult your system administrator Soft keys self labeled are located below the LCD screen display The LCD screen display above the key changes based on the active feature Note When a triangle appears before a key label the feature is active When a message has been left for the user the Message waiting indicator flashes Also this indicator flashes when the set ringer is ON About the IP Phone 2001 Telephone display The IP Phone 2001 has two display areas e The upper display area contains single line information for items such as the caller number caller name feature prompt strings user entered digits date and time information and set information The lower display area provides soft key label information Figure 2 shows the idle LCD screen display Figure 2 IP Phone 2001 LCD screen display NORTEL NETWORKS Local Directory Number Date Time Display Call Party information Feature Status information Soft key labels Soft keys self labeled About the IP Phone 2001 Call features and Flexible Feature Codes System administration is required for call features and Flexible Feature Codes FFCs Contact your system administrator to configure these features and codes on your telephone Call features and FFCs must be assigned to your telephone and supported by system software Sec
23. gure options on the IP Phone 2001 4 Choose one of the following Press the Select key to save the Select Cancel volume level and return to the kh or Telephone Option menu Press the Cancel key to keep existing settings To adjust Handset listen volume 1 Press the Navigation keys to scroll and highlight Handset listen 2 Press the Select key ii iT car oe 3 To increase or decrease the Handset listen volume choose one of the Lower or Hisher following hoz koz Press the Lower Higher soft keys Press the Navigation keys 4 Choose one of the following z A Press the Select key to save the select or Cancel volume level and return to the k koz Telephone Option menu Press the Cancel key to keep the existing settings Configure options on the IP Phone 2001 To adjust On hook dialing listen volume ug iT p car oe Lower or Hisher Select Cancel e 1 Press the Navigation keys to scroll and highlight On hook dialing listen 2 Press the Select key 3 To increase or decrease the On hook dialing listen volume choose one of the following Press the Lower Higher soft keys Press the Navigation keys 4 Choose one of the following Press the Select key to save the volume level and return to the Telephone Option menu Press the Cancel key to keep the existing settings Configure options on the IP Phone 20
24. ial the Call Detail Recording FFC COT CLL HH 3 Dial the charge account number aan aes can 4 After the dial tone dial the number to ann where the call is to be transferred CCI Trang 5 Press the Transfer key when you hear the telephone ring ko Note You can talk privately to the person at the transfer number before you press the Transfer key Additional call features To charge a call to an account when you add someone to a conference call Conf 1 Press the Conference key The call is placed on hold see 2 Dial the Call Detail Recording FFC Sean aan sae 3 Dial the charge account number Bans aes see 4 Dial the number of the person you want een aan to add to the conference aes Cor 5 Press the Conference key Additional call features Use Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forced Camp on Use Enhanced Override to make a simple call or a consultation call such as placing a call on hold and calling another party To use Enhanced Override aes You receive a busy signal after dialing a aoe telephone number A 1 Enter the Override FFC to initiate a aes Forced Camp on aes If either person on the call disconnects at this time you receive an overflow fast busy engaged signal e 2 Enter the Override FFC again nam The other two persons on the call receive an override tone and a confere
25. ional features Troubleshoot MG 1000B When you use MG 1000B error messages may display on screen The following table lists error messages and actions to correct the causes Table 2 Troubleshoot MG 1000B Display Message Probable Cause Action Local Mode Test Local mode Press the Services key and then select Resume Normal Mode Network problem Contact system administrator if problem persists Local Mode Gatekeeper unableto Notify system find endpoint from administrator nyaha IA Branch User ID Local Mode Branch User ID not Notify system Invalid ID 2 found in any administrator equipped Terminal Number TN Hospitality features Hospitality features Hospitality features are intended for hotel operations Set Automatic Wake Up Use the Automatic Wake Up feature to receive a timed reminder call From your telephone you can program the system to automatically place a call to yourself at a predetermined time When you answer the call recorded music plays for up to 30 seconds followed by a prerecorded announcement or the attendant To enter the time for an Automatic Wake Up call oo a 1 Lift the handset ft se 2 Dial the Automatic Wake Up Request A FFC aan AA 3 Dial the Automatic Wake Up time in a ses 24 hour time format hhmm A tone sounds to confirm the time Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is entered as 2145 oe 4 P
26. key to answer a call While on an active call While on an active call This section describes features available during an active call Place a call on hold Use the Hold feature when talking on one line and another call arrives on a second line Retain the original call by putting it on hold and then answer the second call To place a call on hold comes Press the Hold key Hold To retrieve a call on hold hala Press the Line DN key Line Transfer a call Use the Transfer feature to redirect a call to the appropriate person To use the Transfer feature to direct a call to a third party Trans 1 Press the Transfer key The other party kez is on hold and a dial tone sounds While on an active call ses 2 Dial the DN number to which the call is ess transferred Trans 3 When that number rings or a person answers press the Transfer key to E connect the calling party To return to the original call if the transfer is incomplete x If the person called is not available press the Line DN key to reconnect to Line the original call Use Timed Reminder Recall Use the Timed Reminder Recall feature to receive a reminder tone when a transferred call is not answered To activate Timed Reminder Recall Trans 1 Press the Transfer key The call is put on hold see 2 Dial the number to which the call is being aes transferred Trans 3 Choose one of the following to start the a r
27. ll Forward feature to direct incoming calls to ring on another line DN If the telephone is in the process of ringing that call cannot be forwarded To forward your calls or change the forward number Fi 1 Press the Forward key 2 Dial the DN where you want to forward your calls Fud 3 Press the Forward key To deactivate Call Forward Fug Press the Forward key While away from your desk To reinstate Call Forward to the same number Fug Fud Press the Forward key twice Use Internal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN Calls originating outside your telephone system still ring at your telephone Current incoming calls cannot be forwarded To activate Internal Call Forward if Y 1 Lift the handset and enter the Internal Call Forward Activate FFC 2 Dial the DN to which your internal calls will be forwarded 3 Hang up aaa aaa LIT eee CG a To deactivate Internal Call Forward 6 a Lift the handset and enter the Internal Call Forward Deactivate FFC While away from your desk Use Remote Call Forward Use the Remote Call Forward feature to forward calls from any telephone other than your own to any telephone To activate Remote Call Forward Lift the handset If calling from a telephone outside the system dial your direct system access number and wait for dial tone Dial the Remote Call Forward A
28. nation Services key A fixed key used to access options such as Telephone Options Password Admin Virtual Office Login Virtual Office Logout Test Local Mode and Resume Normal Mode Shared Directory Number A DN extension that is shared by two or more persons Special Prefix code SPRE Special codes entered using the dial pad followed by a two digit access code that enable features for example Call Forward All Calls requires entry of SPRE code 74 Terms you should know Soft keys self labeled A set of keys programmed by your system administrator These four keys located directly below the display area have four programmable layers These keys are also used to configure parameters in the Telephone Option menu Special dial tone The three consecutive tones followed by dial tone that you hear when accessing telephone features Station Control Password SCPW Enables security features on your phone to prevent others from making calls from your telephone and to prevent access to protected features for example Remote Call Forward Status Messages A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All Lines Forwarded to 6453 Do Not Disturb On Ring Again active and Ringer is OFF System or Switch Your office communication system Switchhook A button that th
29. nce call is established between the three of you If anyone disconnects the other two persons remain connected To disconnect Enhanced Override or Press the Goodbye key Goodbye Additional call features Use Forced Camp on Use the Forced Camp on feature to automatically ring another telephone internal or external immediately after that telephone disconnects from its current call To use Forced Camp on can You receive a busy signal after dialing a am telephone number eee H 1 Enter the Override FFC to initiate a ses Forced Camp on Note The person you called receives a tone You receive a ring ringback signal or a busy engaged signal depending on the options chosen You are now camped on to the number you dialed 2 Hang yp the telephone 3 When the person you called finishes their call your telephone automatically dials the number Both telephones ring To answer a call camped on to your extension When the telephone rings lift the Cy Y handset Note You can program your telephone for either Camp on or Call Waiting but not both Additional call features Override a busy signal Use the Override feature to override a busy signal and interrupt another call To override a busy engaged signal You dial a telephone number and receive a busy signal Enter the Override FFC The people in the targeted call receive a tone for approximately one second After the Override
30. nistrator to determine if the following call features are available on your telephone Use Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system To use Call Page 1 Lift the handset oy a I e handse 2 Dialthe Page Trunk Access Code to complete the connection to the page system 3 Make your announcement 4 Press the Goodbye key Goodbye Additional call features Charge a call or charge a forced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from a telephone restricted to local calls To charge a local or long distance call to an account before you dial gf a 1 Lift the handset Charse 2 Press the Charge key or dial the Call Detail Recording FFC sen 3 Dial the charge account number aan aes 4 When the dial tone sounds dial the number To charge a call in progress 1 Choose one of the following Trans or Conf Press the Transfer key kez kez Press the Conference key Charse 2 Press the Charge key or dial the Call Detail Recording FFC Additional call features AA 3 Dial the charge account number mo een alo 4 Press the Line DN key to return to the call Line To charge a call to an account when you transfer a call Trans 1 Press the Transfer key The call is Pm placed on hold A 2 D
31. nu KI pi R D Has Make a call Make a call This section describes features associated with making a call There are several ways to make a call from an IP Phone 2001 Use Off hook dialing Y 1 Lift the handset 2 Dial the number 3 To terminate the call choose one of the gt following Replace the handset into the cradle or Press the Goodbye key Goodbye Use On hook dialing 1 Leave the handset in the cradle hala 2 Press the Line DN key Line Make a call 3 Dial the number when the dial tone sounds Cr a 4 When the called party answers lift the handset 5 To terminate the call choose one of the m s following sg a Replace the handset into the cradle or Press the Goodbye key Goodbye Make a call Use Predial Use the Predial feature to enter preview and edit numbers before dialing To use Predial cc 1 Without selecting the Line DN key aan enter the number to be dialed Sen a 2 Press the Line DN key to dial the number Line oy Y 3 Lift the handset when the called party answers To edit a Predial number see 1 Without selecting the Line DN key Ltt enter the number to be dialed Clear 2 Choose one of the following hoz To erase all numbers press the Clear key Re enter numbers to be dialed To change numbers one at a time Pelete press the Delete key to backspace k
32. o Re enter a new number Make a call 3 Press the Line DN key to dial the number Make a call Activate Ring Again Use the Ring Again feature if you receive a busy tone or if there is no answer Your IP Phone rings when the person you called becomes available Ring Again automatically redials the number To activate Ring Again HH 1 Dial a number and receive a busy tone aes or no answer RnsHan 2 Choose one of the following Press the Ring Again key or Enter the Ring Again Activate FFC IT aes aes COCO To call a Ring Again party when you receive notification 6 a 1 After receiving the notification tone T lift the handset Fraen 2 Press the Ring Again key to automatically dial the number Make a call To deactivate Ring Again before notification Choose one of the following Rre en BUM Before hearing the notification tone kez press the Ring Again key a second time or Enter the Ring Again Deactivate see FFC ase Ban ase Redial last number called Use the Last Number Redial feature to automatically redial the last dialed number To use Last Number Redial Choose one of the following Cr 1 To redial using the handset Lift the handset Lo Press the Line DN key Line or 2 Without lifting the handset press the lt Line DN key twice the last number dialed is automatically redialed Line Line
33. ress the Goodbye key Goodbye Hospitality features To quit an Automatic Wake Up call 6 a 1 Lift the handset 2 Dial the Automatic Wake Up Quit FFC 3 Press the Goodbye key Goodbye To verify the time for the Automatic Wake Up call 6 a 1 Lift the handset A 2 Dial the Automatic Wake Up Verify aes FFC COL HH 3 Dial the Automatic Wake Up time in non a 24 hour time format hhmm If your query matches the preset time a confirmation tone sounds Note In a 24 hour time format 7 30 a m is entered as 0730 9 45 p m is entered as 2145 4 Press the Goodbye key Goodbye Flexible Feature Codes FFCs Flexible Feature Codes FFCs Use this table to keep track of the FFCs assigned by your system administrator FFC Feature FFC Feature Automatic Wake Up Activate Malicious Call Trace Automatic Wake Up Deactivate Pickup Ringing Number Automatic Wake Up Verify Remote Call Forward Activate Call Detail Recording Charge Account Remote Call Forward Deactivate Electronic Lock Activate Radio Paging Access Electronic Lock Deactivate Radio Paging Answer Group Call Station Control Password Change Internal Call Forward Activate Virtual Office Terminal Log On Internal Call Forward Deactivate Virtual Office Terminal Log Off Flexible Feature Codes FFCs Terms you should know T
34. roup members To answer a Group Call Cp Y Lift the handset Enter the Group Call FFC The feature automatically calls all group members The telephone numbers of the group members display as they answer When a person in your group is on a conference call or another group call they are not connected to your group call After everyone in the group has answered only the person who made the group call can put the call on hold Lift the handset Note When you answer a Group Call three 10 second tones notify you that there is a group call on your extension Talk with more than one person To end a Group Call Press the Goodbye key Note When the person who made the Goodbye group call disconnects the call terminates for all members of the group However the members of the Group Call can disconnect from the call and not affect other members on the call Work without interruption Work without interruption This section describes features that provide uninterrupted work time Use Make Set Busy Use the Make Set Busy feature to make your telephone appear busy to all callers To activate Make Set Busy Ca a 1 Lift the handset 2 Enter the Make Set Busy Activate FFC To deactivate Make Set Busy GC a 1 Lift the handset aaa 2 Enter the Make Set Busy Deactivate aaa aan FFC aes Additional call features Additional call features Contact your system admi
35. s Figure 7 Logged on to an IP Phone 2001 using an IP Softphone 2050 CS 1000 Nove 142P User 45645 On the displays of IP Phone 2002 and 2004 and IP Softphone 2050 the feature keys remain empty except for the appearance of your DN as your IP Phone 2001 does not support feature keys A User information line appears on all displays listing the number of your office telephone Additional features Virtual office on your office telephone When activated for Virtual Office by a NORTEL remote telephone your office telephone NETWORKS is logged out and is no longer operational de A E A Logged Out message displays on your telephone alerting you that your office telephone is being used for Virtual Office Additional features To regain operation of a telephone being used for Virtual Office Choose one of the following 1 Virtual Office logout To completely disconnect your office telephone from the remote telephone a Press the Home key b Enter your User ID and password this logs the office telephone back on to your office network To use your office telephone as the remote telephone for Virtual Office press the Virtual key to log in to another IP Phone To log out from a remote telephone Services i a ma a p a ck Press the Services key Press the Navigation keys to scroll and highlight Virtual Office Logout Press the Select key Additional fea
36. ser ID entered Enter correct User ID Remote telephone has no Station Control Password Notify system administrator Permission Denied 4 Incorrect User ID entered Enter correct User ID Attempt to log in to a remote IP Phone 2002 IP Phone 2004 or IP Softphone 2050 from an IP Phone 2001 some restrictions apply Go to an IP Phone 2002 IP Phone 2004 or IP Softphone 2050 and try to log in again or consult your system administrator Permission Denied 5 Incorrect User ID entered Enter correct User ID Remote telephone does not have VOUA Class of Service Notify system administrator Additional features Table 1 Troubleshoot Virtual Office Part 3 of 3 Displayed Message Permission Denied 6 Probable Cause Incorrect User ID entered Action Enter correct User ID Incorrect Station Control Password entered Select Retry and try again with the correct Station Control 2 Password Server Unreachable Network problem Notify system 1 administrator if problem persists Server Unreachable Network problem Notify system administrator if problem persists Additional features Media Gateway 1000B The Media Gateway 1000B MG 1000B telephone can operate in Normal or Local mode Normal Mode The telephone registers with the Main Office and receives telephone services from the
37. tures Troubleshoot Virtual Office When you use Virtual Office error messages may display on screen The following table lists error messages and actions to correct the causes Table 1 Troubleshoot Virtual Office Part 1 of 3 Displayed Message Probable Cause Action Busy try again Remote IP Phone is Wait for remote active not idle telephone to become idle and try again ACD IP Phone is Log out of ACD IP logged in Phone before initiating Virtual Office from another IP Phone Make Set Busy is Set Make Set Busy inactive on ACD IP active on ACD IP Phone Phone Invalid ID 1 Incorrect User ID Enter correct User ID entered User ID is not in Notify system Gatekeeper administrator database Invalid ID 2 Incorrect User ID Enter correct User ID entered Invalid ID 3 Incorrect User ID Enter correct User ID entered User ID in Notify system Gatekeeperdatabase administrator points to originating Call Server Additional features Table 1 Troubleshoot Virtual Office Part 2 of 3 BIET IE ESTE Probable Cause Action Locked from Login Three failed attempts to enter the correct Station Control Password Wait one hour for the lock to clear automatically or notify system administrator to clear lock Permission Denied 1 Remote telephone has no Station Control Password Notify system administrator Permission Denied 3 Incorrect U
38. umber Redial 35 Line key 10 Local DialPad Tone 27 M Make Set Busy 56 Malicious call trace 45 Media Gateway 1000B 76 Meet me page 64 Message key 11 84 Message waiting indicator 12 85 N Navigation keys 11 85 O Off hook 85 Off hook dialing 30 On hook dialing 30 Override 61 Override a busy signal 63 P Page Meet me code 64 Paging tone 85 Predial feature 32 Privacy Release 63 R Radio Page 64 Record a Calling Party Number 44 Remote Call Forward 48 Resume Normal Mode 77 Ring Again 34 Ring type 28 Ringback ring tone 62 85 S Secure your telephone 50 Services key 11 85 Services menu 18 Set information 29 Shared Directory Numbers 85 Soft keys self labeled 12 86 Special dial tone 86 Special Prefix code SPRE 85 Speed Call 36 Speed Call System 37 Station Control Password 49 Station Control Password SCPW 86 Status Messages 86 Switchhook 86 System or Switch 86 System Speed Call 37 T Telephone controls 10 Telephone display 13 Test Local Mode 76 Timed Reminder Recall 40 Transfer a call 39 U User Interface 86 V Virtual Office 67 Virtual Office login 67 Virtual Office logout 72 Virtual Office on your office tele phone 71 Virtual Office on your remote telephone 69 Volume adjustment 20 Volume control bar 10 Nortel Networks Communication Server 1000 IP Phone 2001 User Guide Copyright 2004 Nortel Networks All Rights Reserved Information
39. urity features Your Station Control Password SCPW enables the following security features e Electronic Lock to prevent others from making calls from your telephone e Password protected telephone features for example Remote Call Forward Your initial SCPW is defined by your system administrator Contact your system administrator for detailed information To change your SCPW p Press the Services key Services 2 Press the Navigation keys to scroll and highlight Password Admin Select 3 Press the Select key About the IP Phone 2001 Select Use the keypad to enter your password at the prompt Press the Navigation keys to scroll and highlight New Password Press the Select key Use the keypad to enter the new password Press the Select key to accept the new password Note If you have been locked out of your IP Phone 2001 or have forgotten your SCPW contact your system administrator Connect the IP Phone 2001 components Connect the IP Phone 2001 components Before you begin CAUTION Damage to equipment Do not plug the IP Phone 2001 into a regular telephone jack This results in severe damage to the IP Phone Consult your system administrator to ensure that you plug your set into a 10 100BaseT Ethernet jack Steps 1 Connect one end of the handset cord to the handset jack identified with a handset icon on the back of the telephone Connect the other end to the jack
40. verride 0c eee 61 Use Forced Camp on nan eccu ccc cece eee eens 62 Override a busy signal 0 000 e eee ee eee 63 Use Privacy Release cece 63 About the IP Phone 2001 About the IP Phone 2001 The IP Phone 2001 brings voice and data to the desktop by connecting directly to a Local Area Network LAN through an Ethernet connection Note 1 Not all features are available on all telephones Consult your system administrator to verify which features are available for your use Note 2 In this guide soft key labels display directly above the soft key Basic features The IP Phone 2001 supports the following features e four soft keys self labeled providing access to a maximum of ten features Note Your IP Phone 2001 may not be configured to support soft key functionality Consult your system administrator e multi field LCD display screen e speaker for on hook dialing or on hook listening e volume control bar for adjusting ringer speaker and handset volume e two specialized fixed keys Services Message Inbox e three call processing fixed keys Line Hold Goodbye e automatic network configuration About the IP Phone 2001 Figure 1 illustrates the IP Phone 2001 Figure 1 IP Phone 2001 Message waiting indicator Incoming call indicator LCD display screen Soft keys self labeled Navigation keys Services key Message Inbox key Goodbye key Hold
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