Motorola CT-39A Stereo System User Manual
Contents
1. Downloader Table of Contents Functional Code 024 File System 175 024 ESC Version Numbers 02a if4aeid58 4bfc9a09 to Exit Address Note that the software versions on your system may be different from the versions displayed in the above sample screen The table below shows the description major version numbers and filenames of the files that are provided when downloading updates Name Nae Ee Filename Table of contents 173 svp100 toc Functional code 174 zvmlinux File system 175 flashfs The minor version numbers for these three files must all match as they do in the screen example 17x 024 PN 1725 36032 001_F doc 37 Safety Notices WARNING Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user s authority to operate this equipment WARNING SpectraLink products contain no user serviceable parts inside Refer servicing to qualified service personnel IMPORTANT SAFETY INFORMATION Follow these general precautions while installing telephone equipment e Never install telephone wiring during a lightning storm e Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations e Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network2. PN 1725 36032 001_F doc Ethernet Address MAC address of the SVP Server hexadecimal System Uptime the number of days hours and minutes since the SVP Server was last reset Net the type of connection to the Ethernet switch currently utilized See SVP100 Capacity for more information Data is transmitted over SpectraLink components by proprietary technology developed by Polycom Corporation The SpectraLink Radio Protocol SRP packets and bytes can be differentiated from other types of transmissions and are used to evaluate system functioning by Polycom customer support and engineering personnel RX Ethernet statistics concerning the received packets during System Uptime bytes bytes received packets packets received errors Sum of all receive errors long packet short packet CRC overrun alignment drop packets dropped due to insufficient memory 35 SpectraLink 8000 SVP Server Administration Guide for SRP fifo overrun occurred during reception alignment nonoctet aligned packets number of bits NOT divisible by eight multicast packets received with a broadcast or multicast destination address TX Ethernet statistics concerning the transmitted packets during System Uptime bytes bytes transmitted packets packets transmitted errors Sum of all transmit errors heartbeat late collision repeated collision underrun carrier drop packets dropped due to insufficient memory f
3. SpectraLink 8000 SVP Server SVP100 Administration Guide for SRP January 2008 Edition e 1725 36032 001 wy POLYCOM Version F SpectraLink 8000 SVP Server Administration Guide for SRP Trademark Information Polycom and the logo designs SpectraLink LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom Inc in the United States of America and various countries All other trademarks used herein are the property of their respective owners Patent Information The accompanying product is protected by one or more US and foreign patents and or pending patent applications held by Polycom Inc Copyright Notice Copyright 2001 to 2008 Polycom Inc All rights reserved under the International and pan American copyright Conventions No part of this manual or the software described herein may be reproduced or transmitted in any form or by any means or translated into another language or format in whole or in part without the express written permission of Polycom Inc Do not remove or allow any third party to remove any product identification copyright or other notices Every effort has been made to ensure that the information in this document is accurate Polycom Inc is not responsible for printing or clerical errors Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom Inc Notice Polycom Inc has p
4. 11 SpectraLink 8000 SVP Server Administration Guide for SRP System Components SpectraLink e340 h340 i640 and 8020 8030 Wireless Telephones Employees can carry wireless telephones to make and receive calls as they move throughout the building The wireless telephones are to be used on premises they are not cellular or satellite phones They are connected to the facility s existing telephone system and to the SpectraLink 8000 Telephony Gateway Just like wired telephones they can receive calls directly receive transferred calls transfer calls to other extensions and make outside and long distance calls subject to the restrictions applied in your facility SpectraLink 8000 Telephony Gateway The SpectraLink 8000 Telephony Gateway serves as the connecting point or gateway between the LAN and the existing telephone system One or more SpectraLink 8000 Telephony Gateways are typically installed in the telephone equipment room Each SpectraLink 8000 Telephony Gateway supports up to 16 telephone lines and wireless telephones Up to 40 SpectraLink 8000 Telephony Gateways can be connected to the LAN to support additional telephone lines If five or more SpectraLink 8000 Telephony Gateways are connected to the LAN a SpectraLink 8000 SVP Server must be installed to handle the increased call volume Polycom offers digital SpectraLink 8000 Telephony Gateways that work with the digital ports on most common brands of telephone systems PBX o
5. 8000 SVP Server Overview SpectraLink 8000 SVP Server Capacity The table below shows the capacity of SpectraLink 8000 Telephony Gateways in a multiple SVP Server environment The table shows the total possible calls at 100 active calls However since it is unlikely that all handsets will be in use at the same time the table then analyzes the number of handsets that could be installed in any given system where 15 25 or 50 of the handsets are in active calls at any one time The calculations are not linear due to the Erlang calculation for telephony traffic The possible installed handsets figures are approximate and meant as a guideline and not as an absolute recommendation for any facility Total Number of Possible installed handsets Number Number of possible SpectraLink of calls installed 8000 i i i 15 in 25 in 50 in SVP possible handsets Telephony Erang AA Coe oa Servers per Server 100 in Gateways calls calls calls active calls required 120 120 15 103 240 240 206 120 240 30 111 480 480 438 120 3202 40 160 640 640 640 An Erlang is a unit of telecommunications traffic measurement Strictly speaking an Erlang represents the continuous use of one voice path In practice it is used to describe the total traffic volume of one hour Erlang traffic measurements are made in order to help telecommunications network designers understand traffic patterns within their voice net
6. by 12 1 inch centers approximately equivalent to 1 13 16 by 12 1 8 2 Insert the 8 3 4 inch screws in the pilot holes and tighten leaving a 1 8 inch to 1 4 inch gap from the wall PN 1725 36032 001_F doc Installing the SpectraLink 8000 SVP Server Connect SVP Server to LAN Using a Cat 5 cable connect the NETWORK port on the SVP Server to the connecting port on the Ethernet switch Connect power 1 Connect the power plug from the AC adapter to the jack labeled PWR on the SVP Server f Use only the provided Class Il AC Adapter with output 24VDC 1A 2 Plug the AC adapter into an 110VAC outlet to apply power to the SVP Server 3 The system will cycle through diagnostic testing and the LEDs will blink for about one minute When the system is ready for use The ERROR LED should be off Status 1 should be blinking PN 1725 36032 001_F doc 17 3 Configuring the SpectraLink 8000 SVP Server During initial setup of the SVP Server the IP address is established and the maximum number of active calls per AP is set Optionally you may enter a hostname and a location for software updates via TFTP Connecting to the SVP Server PN 1725 36032 001_F doc The initial connection to the SVP Server must be made via a serial connection to establish the SVP Server s IP address After the IP address is established connection to the SVP Server may be done via the network using Telnet It is recommended that t
7. interface e Use caution when installing or modifying telephone lines e When installing Base Stations outside or in buildings other than the one containing the System Controller take the following precaution If wiring for a Base Station exits a building whether to reach an outdoor Base Station location or to reach a Base Station in another building the wiring must be protected at both ends by a Quick Clip Fuse from Illinois Tool Works Linx Division model number SCP 2X2 The Quick Clip Fuse replaces the bridging clips on the 66 blocks for all four connections to the non internal Base Station PN 1725 36032 001_F doc 39 Index A Access Point description 13 INV ATINS EE EE 34 C Configuration Initial Setup ssci cient dove eiert 22 Customer Support Hotline 4 D Download master cccccccccesssessscesseeessecesseeeseees 23 Downloading Software Updates s ssssess1ee1ss 31 E Error Estate 34 Ethernet switch description 13 H Hothers E 4 N Network Stats enana a a NAN 34 ANI 1725 36032 001_F doc P POWs eRe Re 15 S Serial Connechon 19 Software Updates 31 A d EE 7 Administration enen a Ena aa 19 Alarm ENEE 34 VE E H Front Panel ue gusteeeeeed ee See 14 Lemon ose eee 15 Mounting on a rock 16 Mounting to a wall 16 T Telephony Gateway description 12 EE GE 20 TFTP Download Master 23 W Wireless Telephone description 12
8. AP as part of the 802 11e protocol If the AP supports WMM the wireless telephone automatically discovers and uses it WMM does not replace the SVP Server SpectraLink 8000 SVP Server Administration Guide for SRP Multiple SVP Servers Multiple SVP Server environments are those which have more than one SVP Server Up to 16 SVP Servers may be installed in any one subnet The Timing Function In the SpectraLink Gateway environment SVP Servers provide the timing function for active calls In multiple SVP Server environments the active calls are distributed across the SVP Servers The number of active SVP Servers is determined dynamically Whenever SVP Servers are added to or removed from the system the distribution of the timing function for active calls is affected The addition of an SVP Server is detected as soon as the new SVP Server is up and running The new SVP Server will immediately start providing the timing function for the appropriate wireless telephones The user should not detect any change The removal of an SVP Server is detected within one minute During this time any wireless telephone that was using the SVP Server that was removed will be affected If the wireless telephone was not in a call it may lose contact with its Gateway resulting in a check out check in sequence If the wireless telephone was in a call the audio will be lost and the call will be dropped 8 PN 1725 36032 001_F doc SpectraLink
9. ame SUPU2 1 Address 10 8 08 61 Old Password HHKHERARKHERERE Hew Password EE EE EE JE EE JE EE EE AE Confirm Hew Password assamese set Password Set Password on all SUP servers ESC Exit Use Arrow Keys to Move Cursor key to set the new password 2 Enter the information and either select Set Password or press the S If you forget a password call Polycom Customer Service for assistance PN 1725 36032 001_F doc Swapping Adding Deleting SVP Servers PN 1725 36032 001_F doc Whenever an SVP Server is removed from the system wireless telephones that are using the SVP Server will be affected If the removal of the SVP Server is intentional the administrator should lock and idle the system prior to removing an SVP Server Whenever an SVP Server is added to the system the change is seamless and does not affect wireless telephone calling functionality In a SpectraLink Gateway environment the addition of an SVP Server is detected as soon as the new SVP Server is running The new SVP Server will immediately start providing the timing function for the appropriate wireless telephones The user should not detect any change The removal of an SVP Server is detected within one minute During this time any wireless telephone that was using the SVP Server that was removed will be affected If the wireless telephone was not in a call the wireless telephone may lose contact with its gateway resulting in a checkout checkin sequen
10. ce If the wireless telephone was in a call the audio will be lost and the call will be dropped 29 5 Software Maintenance The SVP Server uses proprietary software programs written and maintained by Polycom Corporation The software versions that are running on the system components can be displayed via the System Status screen You may obtain information about software updates from Polycom or its authorized dealer At startup the SVP Server uses TFTP to check the software version it is running against the version in the TFTP location If there is a discrepancy the SVP Server will download the version in the TFTP location Software Updates Lock the SVP Server in the SVP II Configuration screen prior to updating the software Downloads for the SVP Server are available from http www spectralink com softwareUpdates After software updates are obtained from Polycom they must be transferred to the TFTP location in the LAN to update the code used by the SVP Server Note that locking the SVP Server will prevent new calls from starting All calls in progress will be terminated when the SVP Server is reset PN 1725 36032 001_F doc 31 Troubleshooting via System Status Menu Information about system alarms and network status displays on various screens accessed through the System Status Menu screen which is opened from the main menu of the SVP Server See the previous sections for directions on how to connect
11. e SVP Server must be reset upon exit All active calls are terminated during a reset Hostname Optional The name of the SVP Server to which you are connected for identification purposes only You cannot enter spaces in this field Change the default host name if desired The host names for each SVP Server and OAI Gateway on the system must be unique PN 1725 36032 001_F doc PN 1725 36032 001_F doc Configuring the SpectraLink 8000 SVP Server Subnet Mask The network administrator must define the subnet mask Default Gateway The IP address of a router on the local subnet SVP II TFTP Download Master This entry indicates the source of software updates for the SVP Server See Chapter 5 Software Maintenance for more information Valid source location entries are e NONE disables e IP Address The IP address of a network TFTP server that will be used to transfer software updates to the SVP Server DNS Server and DNS Domain These settings are used to configure Domain Name services Consult your system administrator for the correct settings These can also be set to DHCP This will cause the DHCP client in the SVP Server to attempt to automatically get the correct setting from the DHCP server The DHCP setting is only valid when the IP address is also acquired using DHCP WINS Servers These setting are used for Windows Name Services Consult your system administrator for the correct settings These can also be
12. e reached Reduce usage clear alarm Maximum access point usage reached Reduce usage clear alarm Maximum call usage reached Reduce usage clear alarm SRP audio delayed Reduce usage clear alarm SRP audio lost Reduce usage clear alarm No IP address Configure an IP address SVP Server s lost Reduce usage or replace lost SVP Server Clear alarm Press C to clear all clearable alarms Network Status The SVP Server is connected to the Ethernet network referred to as the LAN or Local Area Network The information about that connection is provided through the Network Status screen 34 PN 1725 36032 001_F doc Troubleshooting via System Status Menu From the System Status Menu select Network Status The screen displays information about the Ethernet network This information can help troubleshoot network problems A sample screen is displayed here Ethernet Address 88 98 7A 88 77 715 Het 188 full System Uptime RR bytes packets errors drop fifo alignment multicast 432891547 4112190 1 DI 8 1321217 Tk bytes packets errors drop fifo carrier collisions 1478261799 1311194 a a a a a SUP II Sockets in Use Last 7 Max D f 14 SUP II Access Points in Calls Last Max H 4 2 SUP II Telephones in Use Last Max a F 1 SUP II Telephones in Calls Last d Max H 4 2 SUP II SRP Audio Delay Z Lost af gd Network Status Hostname SUPU2 1 Address 16 8 6 61 6 days 82 94 Hax calls 886 ESC to Exit
13. ed for the SpectraLink 8000 Wireless Telephones SVP Server and Telephony Gateways Routers are typically configured with filters to prevent multicast traffic from flowing outside of specific domains The wireless LAN can be placed on a separate VLAN or subnet to reduce the effects of broadcast and multicast traffic from devices in other network segments The SVP Server requires a Cat 5 cable connection between its network port and the Ethernet switch The SVP Server auto negotiates to the type of port on the Ethernet switch and supports 10Base T 100Base T full duplex and half duplex port types PN 1725 36032 001_F doc SpectraLink 8000 SVP Server Overview System Diagram The following diagram shows one SpectraLink 8000 SVP Server residing on a network with five SpectraLink 8000 Telephony Gateways wireless LAN APs and Ethernet switch Admin computer access point e l e e I zy l e Ga Beate SS EE Ethernet Switch SpectraLink Wireless Telephones I access point Mis tional OS e Spectratink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway system example Set SpectraLink Wireless Telephones CAT 5 cable 25 pair cable Multiple phone cables Device supplied by Spectracink PN 1725 36032 001_F doc
14. ed in the communication Installation of a network router is recommended in larger networks where there may be significant network traffic not related to the wireless LAN A router will isolate the wireless LAN from the associated wired LAN so that they are not impacted by each others traffic The SpectraLink 8000 Telephony Gateways the APs and their associated Ethernet switch must all be on the same side of the router SVP Server The SVP Server manages call network traffic It is required in any system when five or more SpectraLink 8000 Telephony Gateways are connected to the LAN Administrative computer An administrative computer is required for setup and maintenance of the SpectraLink 8000 Telephony Gateway and the SVP Server This computer may be temporarily connected directly to the component or to the network a dedicated computer is not required Some installations use a laptop to configure and maintain system components SpectraLink 8000 SVP Server Administration Guide for SRP The Front Panel of the SVP Server The SVP Server s front panel contains ports to connect to power the LAN and to an administrative computer via an RS 232 port Status LEDs supply information about the SVP Server s functioning 3 POLYCOM E O et RS 232 port male DB 9 connector DTE used for RS 232 connection to a terminal terminal emulator or modem for system administration LEDs LNKOK Lit when there is a network connect
15. he basic setup actions occur while the serial connection is made Connect via the serial port 1 Using a DB 9 female null modem cable connect the SVP Server to the serial port of a terminal or PC Run a terminal emulation program such as HyperTerminal or use a VT 100 terminal with the following configuration Bits per second 9600 Data bits 8 Parity None Stop bits 1 Flow control None Press Enter to display the SVP Server login screen Enter the default login admin and default password admin These are case sensitive The Netlink SVP II System menu will display SpectraLink 8000 SVP Server Administration Guide for SRP e Connecting via telnet Telnet can only be used after the SVP Server s IP address is configured The Telnet method of connection is used for routine maintenance of the SpectraLink Server for both local and remote administration depending on your network To connect via Telnet run a Telnet session to the IP address of the SVP Server Once you connect and log in the NetLink SVP II System menu displays The NetLink SVP II System Menu 20 The main menu displays as shown here Enter Select HetLink SUP II System Hostname SUPU2 1 Address 16 3 6 61 System Status SUP II Configuration Network Configuration Change Password Exit ESC Exit Use Arrow Keys to Move Cursor System Status menu for viewing error messages status of operation and software c
16. hony Gateway Administration Guide for SRP 1725 36028 001 NetLink e340 h340 1640 Wireless Telephone Configuration and Administration Guide with SpectraLink Radio Protoccol and NetLink Telephony Gateway 72 1065 09 Available at http www spectralink com resources manuals jsp Polycom WLAN Compatibility Table 1725 36040 001 Access Point Configuration Note 1725 36xxx 001 where xxx indicates a number corresponding to the type of access point Available at http www spectralink com resources wifi_compatibility jsp Best Practices for Deploying Enterprise Grade Wi Fi Telephony Available at http www spectralink com resources white_papers jsp SpectraLink 8000 SVP Server Administration Guide for SRP Customer Support Hotline Polycom wants you to have a successful installation If you have questions please contact the Customer Support Hotline at 800 775 5330 The hotline is open Monday through Friday 6 a m to 6 p m Mountain time Icons and Conventions This manual uses the following icons and conventions A Caution Follow these instructions carefully to avoid danger EC Note these instructions carefully Label This typeface indicates a key label or button on SpectraLink hardware A PN 1725 36032 001_F doc Contents O About ihis Guide eee etter cee 3 Polycom Model Numbers s e esssseeesesssssssrsreseresrsrssrsrsrerrrersrsrsrsstee 3 Related Documents E 3 Customer Support Hotline s s s e
17. ifo underrun occurred during transmission carrier carrier lost during transmission collisions packets deferred delayed due to collision SVP II Access Points in Use APs in use by wireless telephones either in standby or in a call Last is current Max is the maximum number in use at one time SVP II Access Points in Calls APs with wireless telephones in a call SVP II Telephones in Use wireless telephones in standby or in a call SVP II Telephones in Calls wireless telephones in a call SVP II SRP Audio Delay SRP audio packets whose transmission was momentarily delayed SVP II SRP Audio Lost SRP audio packets dropped due to insufficient memory resources Software Version The SVP Server and wireless telephones utilize Polycom Corporation e proprietary software that is controlled and maintained through versioning The Software Version screen provides information about the version currently running on the SVP Server This information will help you determine if you are running the most recent version and will assist Polycom engineering and or customer support in troubleshooting software problems 36 PN 1725 36032 001_F doc Troubleshooting via System Status Menu This screen also displays the model type From the System Status Menu select Software Version A sample screen is displayed here software Hostname slnk O2c SVP Type 100 Hardware 3 02 Versions Factory Page 213 001
18. ion ACT Lit if there is system activity COL Lit if there are network collisions NETWORK Connects to wired Ethernet LAN ERROR Lit when the system has detected an error STATUS Indicate system error messages and status 1 Heartbeat indicates gateway is running 2 If active calls 3 4 5 Currently unused PWR power jack Connects to the AC adapter supplying power to the system Use only the Polycom provided Class II AC Adapter with output 24VDC 1A 14 PN 1725 36032 001_F doc 2 Installing the Spectralink 8000 SVP Server As shown in the system diagram the SVP Server is connected to the Ethernet switch The specifications covered here allow for great flexibility in physical placement of the components within stated guidelines Required Materials The following equipment must be provided by the customer O O Power Outlet AC adapter provided by Polycom Backboard space The SVP Server is designed to be wall mounted to 3 4 plywood securely screwed to the wall Screws Required to mount the SVP Server to the wall Four 8 3 4 panhead wood screws or similar device are required Cat 5 Cable RJ 45 connector at the SVP Server Connection to Ethernet switch Locate the SVP Server The SVP Server measures approximately 4 x 12 5 x 7 inches and weighs about five pounds The unit can be wall mounted vertically or horizontally over 3 4 plywood The SVP Server can also be rack mounted using a rack mo
19. ode version SVP II Configuration allows you to set the mode and reset the system Network Configuration allows you to set network configuration options including IP address and hostname Change Password allows you to change the password for SVP Server access PN 1725 36032 001_F doc Configuring the SpectraLink 8000 SVP Server Network Configuration The IP address and other network settings are established via the Network Configuration screen This is also where you may optionally establish a hostname and enter the IP address of the location of any software updates you may obtain from Polycom See Chapter 5 Software Maintenance for more information about installing software updates via TFTP Scroll to Network Configuration and select by pressing Enter A screen similar to the following appears Network Configuration Hostname SVP100 1 Address 10 8 0 61 Ethernet Address fixed 00 90 74 02 8F 3B IP Address Hostname sv VP100 1 Subnet Mask 255 0 0 0 Default Gateway 10 0 0 90 SVP II TFTP Download Master 10 0 0 3 Primary DNS Server NONE Secondary DNS Server NONE DNS Domain NONE WINS Server 10 23 Dat Workgroup WORKGROUP Syslog Server 10 0 0 31 Disable Telnet service N Maintenance Lock N Enter Change S Sendall ESC Exit Use Arrow Keys to Move Cursor Note the navigation options at the bottom of the screen Press Enter to change a value ESC to exit the screen and the arrow keys to mo
20. r key systems We also offer an analog SpectraLink 8000 Telephony Gateway that works with telephone systems CO PBX or Key Systems with analog loop start ports Access points APs are supplied by third party vendors They provide the connection between the wired Ethernet LAN and the wireless 802 11 LAN APs must be positioned in all areas where wireless telephones will be used The number and placement of APs will affect the coverage area and capacity of the wireless system Typically the requirements for use of SpectraLink 8000 Wireless Telephones are similar to those of PN 1725 36032 001_F doc PN 1725 36032 001_F doc SpectraLink 8000 SVP Server Overview wireless data devices Contact Polycom or a certified Polycom distributor for specific information about your facility s needs The SpectraLink system must connect to APs that utilize SVP Contact Polycom or a certified Polycom distributor to verify that your AP and its software version are supported Ethernet switch Ethernet switches interconnect multiple network devices including APs and SpectraLink 8000 Telephony Gateways Ethernet switches are required to provide the higher performance network connections needed to handle combined voice and data traffic Router The router is an optional component in the wired Ethernet LAN infrastructure that separates a wired LAN into segments so that network traffic is restricted to those segments that are directly involv
21. repared this document for use by Polycom personnel and customers The drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom nor be implied to grant any license to make use or sell equipment manufactured in accordance herewith Polycom reserves the right to make changes in specifications and other information contained in this document without prior notice and the reader should in all cases consult Polycom to determine whether any such changes have been made No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity response time performance suitability for use or performance of products described herein shall be deemed to be a warranty by Polycom for any purpose or give rise to any liability of Polycom whatsoever Contact Information Please contact your Polycom Authorized Reseller for assistance Polycom Inc 4750 Willow Road Pleasanton CA 94588 http www polycom com PN 1725 36032 001_F doc About this Guide This document explains how to configure and maintain one or more SpectraLink 8000 SVP Servers within the SpectraLink 8000 Telephony Gateway system Polycom Model Numbers This document covers the following registered model number SVP100 Related Documents PN 1725 36032 001_F doc SpectraLink 8000 Telep
22. roubleshooting via System Status Menu ee 33 EE 34 Network Stat E 34 Software V CL SRO gto sseiidesosecys seusteueel enisi ees abba aie iNES aAa E E t 36 E Saky lege 39 NBER E E EAE E A E E A E 40 6 PN 1725 36032 001_F doc SpectraLink 8000 SVP Server Overview The SVP Server is an Ethernet LAN device that works with APs to provide QoS on the wireless LAN Voice packets to and from the SpectraLink 8000 Wireless Telephones are intercepted by the SVP Server and encapsulated for prioritization as they are routed to and from the SpectraLink 8000 Telephony Gateway One or more SVP Servers are required in systems with five or more SpectraLink 8000 Telephony Gateways In systems with four or fewer SpectraLink 8000 Telephony Gateways the SVP Server is not required because SVP is handled within the SpectraLink 8000 Telephony Gateway s SpectraLink Voice Priority SVP and Quality of Service PN 1725 36032 001_F doc SpectraLink Voice Priority SVP is the SpectraLink quality of service QoS mechanism that is implemented in the wireless telephone and AP to enhance voice quality over the wireless network SVP gives preference to voice packets over data packets on the wireless medium increasing the probability that all voice packets are transmitted efficiently and with minimum delay SVP is fully compatible with the IEEE 802 11b standard SpectraLink 8000 Wireless Telephones support basic WMM Wi Fi Multimedia if also supported by the
23. set to DHCP This will cause the DHCP client in the SVP Server to attempt to automatically get the correct setting from the DHCP server The DHCP setting is only valid when the IP address is also acquired using DHCP When the name services are set up correctly the SVP Server can translate hostnames to IP addresses Using Telnet it is also possible to access the SVP Server using its hostname instead of the IP address Workgroup As set in WINS 23 SpectraLink 8000 SVP Server Administration Guide for SRP Syslog Server Logging can be set to Syslog or NONE If Syslog is set a message is sent to the syslog server when an alarm is triggered Disable Telnet service Prevents Telnet access into the SVP Server Reset the SVP Server for the change to take effect Upon reset the Telnet protocol server is not started The SVP Server must be reset in order to set the configuration options If the SVP Server is in Maintenance Lock you must manually reset it by selecting the Reset option in the SVP II Configuration screen and then pressing Y upon exit SVP Server Configuration 24 The SVP II Configuration screen is where you set the mode of the SVP Server It is also where you can lock the SVP Server for maintenance and reset the SVP Server after maintenance The type of gateway you are using determines the mode of the SVP Server SVP II Mode must be set to NetLink for systems using the SpectraLink 8000 Telephony Gateway From
24. sssssseessssessssereresesrsrsrssrstsrererrsesesrnestse 4 Icons and ConyentionS innenenrniansingnnann ai e 4 1 SpectraLink 8000 SVP Server Overview sscssccsscssrceseceeeees 7 SpectraLink Voice Priority SVP and Quality of Service 7 M ltple SVP ServefSesnnii iine IE AE RRE 8 The Timing Function essrescenanierier na 8 SpectraLink 8000 SVP ee 9 Notes on System Configuration scssscssconssesscevassncsnntsavidonsbauseccasenssenss 10 Systemi DIA gTAN EE 11 System COMPONEN tSu sississiise krei ieaiai aseaine saai RE SENER aaa 12 The Front Panel of the SVP Ze eegene Ee 14 2 Installing the Spectralink 8000 SVP Server scsscscssseeeeees 15 PROC CES EE 15 Locate the SVP Eeer eege a 15 Install the SVP Server ssiccsiiscicsssszensssievapscvoesndenasctesdatnauatetueavesctanstadeads 16 3 Configuring the SpectraLink 8000 SVP Server ssscseceeeeees 19 Connecting to the SVP Server ssssstabisnvocasnsastobuncenissetaasamectineian 19 The NetLink SVP II System Menu cis cocessssssossvsdsrenusescsvinsocamneivecis 20 PN 1725 36032 001_F doc SpectraLink 8000 SVP Server Administration Guide for SRP Network Ot TIO EE 21 THEIL Fall Eeer 22 SVP Server e E 24 Change Pass WON 2 315i5 stcsbaniiwaahddpecuvonsatensebesiacssiteansoblashitonusapelebinehoon 27 4 Swapping Adding Deleting SVP Servers s sscsscsscssseees 29 5 Software Maintenance ccscessscsssssssessessscsecssessesscsecserees 31 SoftWare E 31 6 T
25. tem at exit to clear Maintenance Lock Inactivity Timeout min Set the number of minutes the administrative module can be left unattended before the system closes it This number can be from 1 to 100 If it is set to zero 0 the administrative module will not close due to inactivity QoS Configuration Hostname slnk 3e3961 Address 10 13 0 12 7 Traffic Class DSCP Tag QoS Configuration Administration Default WT In call WI Standby Default Enter Change PBK Default Inter S P2 Default Default S SendAll ESC Exit Use Arrow Keys to Move Cursor DSCP Tag Differentiated Services Code Point is a QoS mechanism for setting relative priorities Packets are tagged with a DSCP field in the IP header for type of service The decimal value may be set as a number from 0 63 and may be different for each traffic class listed on the screen Administration tags set the priority for telnet TFTP and other administrative traffic Administrative traffic can have the lowest priority because it does not require voice quality WT In call traffic requires voice quality and may be set to a higher priority than WT Standby traffic PN 1725 36032 001_F doc r r Configuring the SpectraLink 8000 SVP Server RTP traffic is the audio traffic to the PBX It requires voice quality PBX traffic is not audio to the PBX Inter SVP2 traffic is the information passing protocol that SVP Servers use to communicate
26. the main menu scroll to SVP II Configuration and select by pressing Enter PN 1725 36032 001_F doc Configuring the SpectraLink 8000 SVP Server SVP II Configuration Hostname SVPII 1 Address 10 6 0 52 SVP II Mode Netlink IP Ethernet link auto negotiate System Locked N Maintenance Lock N Inactivity Timeout min 20 QoS Configuration Reset Reset all SVP servers Enter Change ESC Exit Use Arrow Keys to Move Cursor PN 1725 36032 001_F doc The SVP Server will automatically lock for maintenance if the IP address is changed When this Maintenance Lock occurs the SVP Server must be reset upon exit All active calls are terminated during a reset SVP II Mode Set to NetLink when using a SpectraLink 8000 Telephony Gateway Ethernet link The SVP Server will auto negotiate unless there is a need to specify a link speed System Locked This option is used to take the system down for maintenance The default entry is N No Set it at Y Yes to prevent any new calls from starting Return to N to restore normal operation Maintenance Lock The system automatically sets this option to Y Yes after certain maintenance activities that require reset such as changing the IP address Maintenance Lock prevents any new calls from starting Note 25 SpectraLink 8000 SVP Server Administration Guide for SRP 26 that the administrator cannot change this option It is automatically set by the system Reset the sys
27. to the SVP Server and navigate to the System Status Menu Enter Select System Status Menu Hostname SUPU 1 Address 16 8 08 61 Error Status Network Status Software Versions Gatekeeper Database ESC Exit Use Arrow Keys to Move Cursor PN 1725 36032 001_F doc Error Status displays alarm and error message information Network Status displays information about the Ethernet network to which the SVP Server is connected Software Versions lists the software version for each SpectraLink component Gatekeeper Database not used in a SpectraLink 8000 Telephony Gateway environment Options on the System Status Menu provide a window into the real time operation of the components of the system Use this data to determine 33 SpectraLink 8000 SVP Server Administration Guide for SRP system function and to troubleshoot areas that may be experiencing trouble Error Status The Error Status screen displays any alarms that indicate some system malfunction Some of these alarms are easily remedied and others require a call to Polycom s Customer Support Department From the System Status Menu select Error Status The screen displays active alarms on the SVP Server The following table displays the list of alarms and a description of the action to take to eliminate the alarm Alarm Text Action Maximum payload usage reached Reduce usage clear alarm Maximum telephone usag
28. unt kit sold separately PN 1725 36032 001_F doc Locate the SVP Server in a space with Sufficient backboard mounting space for wall mount and proximity to the LAN access device switched Ethernet hub and power source Easy access to the front panel which is used for cabling SpectraLink 8000 SVP Server Administration Guide for SRP e A maximum distance of 325 feet 100 meters from the Ethernet switch Install the SVP Server The SVP Server may be mounted on a rack or to a wall Mount the SVP Server on a rack The rack mount kit is designed for mounting equipment in a standard 19 rack and should contain the following equipment O Mounting plates two for each SVP Server to be mounted O Screws four rack mount screws for each SVP Server to be mounted To rack mount the SVP Server 1 Remove the corner screws from the SVP Server 2 Screw the U shaped end round screw holes of the two mounting plates to the SVP Server 3 Screw the other end of the two mounting plates oblong screw holes to the rack 4 Repeat steps 1 3 for each additional SVP Server The mounting plate is designed to provide the correct minimum spacing between units When mounting multiple units stack the units in the rack as closely as possible Mount the SVP Server to a wall The SVP Server can be mounted either horizontally or vertically To mount the SVP Server 1 Using a1 8 inch drill bit drill four pilot holes on 1 84 inch
29. ve the cursor PN 1725 36032 001_F doc 21 SpectraLink 8000 SVP Server Administration Guide for SRP SendAll 22 e In a system with multiple SVP Servers the SendAll option is provided to speed configuration and to ensure identical settings The SendAll option allows you to send that configuration parameter to every SVP Server on the LAN SendAll can only be used after the IP address is established on EACH SVP Server via the serial connection If you anticipate identical settings across the LAN set just the IP address and custom hostname if desired for each SVP Server using the initial serial connection Then connect via the LAN and use SendAll to set identical configuration options for all SVP Servers If SendAll is to be utilized in your system all passwords must be identical DO NOT CHANGE THE PASSWORD AT THE INITIAL CONFIGURATION IF THE SendAll OPTION IS DESIRED Use the default password and change it globally if desired after a LAN connection is established for all SVP Servers If independent administration of each SVP Server is desired the passwords may be set at initial configuration The following options must be configured IP Address Enter the IP address of the SVP Server defined by your network administrator Enter the complete address including digits and periods DHCP may be entered The SVP Server will automatically lock for maintenance if the IP address is changed When this Maintenance Lock occurs th
30. with each other The final DSCP tag of traffic for packets in each of the above Traffic Classes is governed by the logic below when SVP is used in an SRP environment e If in call and WT In call value is not Default then the configured value is used Valid range is 0 63 e If not in call and WT Standby value is not Default then the configured value is used Valid range is 0 63 e Default means shall not change value of DSCP tag in other words the received DSCP value from the Gateway is passed transparently Reset System If this option is selected you will be prompted to reset the SVP Server upon exiting this screen The SVP Server should be reset at the end of any maintenance procedure that requires a reset either via Maintenance Lock or manually via Reset System Note that resetting the SVP Server will terminate any calls in progress Change Password PN 1725 36032 001_F doc If desired the password to access the SVP Server may be changed A password must meet the following requirements e It must be more than four characters but cannot exceed 16 characters e The first character must be a letter e Numbers or letters are allowed e No dashes spaces or punctuation marks etc are allowed 27 SpectraLink 8000 SVP Server Administration Guide for SRP 28 1 Select Change Password from the main menu A screen similar to the following will appear Enter Select Change Password Hostn
31. works This is essential if they are to successfully design their network topology and establish the necessary trunk group sizes Erlang traffic measurements or estimates can be used to work out how many lines are required between a telephone system and a central office PSTN exchange lines or between multiple network locations Please visit www erlang com for additional information Limited by the eight simultaneous calls supported by each SpectraLink 8000 Telephony Gateway PN 1725 36032 001_F doc SpectraLink 8000 SVP Server Administration Guide for SRP Notes on System Configuration e Wireless telephones cannot roam with uninterrupted service between subnets unless specific LAN components are present Certain AP Ethernet switch combinations establish a layer 2 tunnel across subnets that enables the handsets to roam Without this capability any call in progress will be dropped when the user moves out of range and the handset must be power cycled in order to resume functionality in the new subnet area Please see Best Practices for Deploying Enterprise Grade Wi Fi Telephony for detailed configuration information when installing multiple SVP Server models across several different subnets Subnets are not recommended in SpectraLink 8000 Telephony Gateway environments IP multicast addresses are used when SpectraLink i640 and 8030 Wireless Telephones are installed This requires that multicasting be enabled on the subnet us
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