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Minolta 2210 Printer User Manual
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1. Lateral image defects have 75 mm spacing The image transfer roller is damaged Replace the image transfer roller Lateral image defects have 95 mm spacing The OPC drum cartridge is damaged Replace the entire OPC drum kit Lateral image defects have 204 mm spacing The fusing unit is damaged Replace the fusing unit Lateral image defects have other spacing The OPC drum cartridge is damaged Replace the entire OPC drum kit Solving Problems with Printing Quality EDNord Istedgade 37A 9000 Aalborg telefon 96333500 81 Symptom Cause Solution Abnormal areas white or black belt or spots appear ABCDE ABCDE ABCDE ABCDE One or more of the toner cartridges is defective Remove the toner cartridge and check for damage If necessary replace it The OPC drum cartridge may be defective or scratched Remove the OPC drum cartridge and check the photosensitive surface the green surface for scratches If neces sary replace the entire drum kit The fuser oil roller is dirty or worn Remove the fuser oil roller and check the roller surface for dirt or scratches If necessary replace the fuser oil roller The fuser belt may be dirty Clean the fuser belt The fusing unit may be defective Replace the fusing unit Lateral lines or bands appear on image The printer is not ona level enough surface
2. 86 Status Error and Service Messages EDNord Istedgade 37A 9000 Aalborg telefon 96333500 This message means Do this ACC FILES NOT EMPTY SHRUNK TO D An attempt to reduce the size of the accounting files has been made unsuccessfully because the size of files is bigger than the space required Reset the account ing files ACC_GETSTATUS REC CODE D RESETTING ACC TO INITIAL STATE The accounting files have been reset No action needed ADJUST lt INPUT gt BIN CALIBRATING PRINT QUALITY The lt INPUT gt specified tray is not inserted correctly After 100 1 sided pages of a continuous print run the magicolor 2210 automatically pauses to do an Auto Image Density Control AIDC cycle This process is provided to make sure reliable printer operation with optimum output quality Adjust the tray Wait No action needed CANCEL ALL JOBS The Cancel key has been pressed and one or more of the print jobs in the print queue are being canceled Press Select for all jobs with a print ing interpreting spooled or termi nating status to be completely removed from the system CANCEL JOB The Cancel key has been pressed and the print job in the print queue is being canceled Press Select and the job in the print queue will be canceled CHECK WASTE TONER Either the was
3. Level the printer not exceeding 1 5 slant The media path is dirty with toner Print several sheets and the excess toner should disappear One or more of the toner cartridges is defective Remove the toner cartridge and check for damage If necessary replace it The fuser oil roller is dirty or worn Remove the fuser oil roller and check the roller surface for dirt or worn places If necessary replace the fuser oil roller The OPC drum surface is scratched or damaged Remove the OPC drum cartridge and check the green photosensitive surface for scratches If necessary replace the entire drum kit The transfer belt is mis installed or defective Remove the transfer belt and reinstall it If necessary replace it 82 Solving Problems with Printing Quality EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution Lateral Lateral lines have 1 2 mm Replace the laser lens cover lines spacing appear Lateral lines have 35 mm Replace the color toner cartridge cyclically spacing evenly spaced Lateral lines have 75mm Replace the image transfer roller on image Spacing Lateral lines have 95 mm Replace the entire OPC drum kit e spacing ABCDE Lateral lines have 204 mm Replace the fusing unit ABCDE spacing ABCDE Trailing edge 35 mm
4. Using a Network Interface Once a network interface is installed refer to the Installation Guide and the CrownBook for information on connecting to the network installing the software and configuring the interface and the network You can also use the documentation that came with the interface SCSI Interface na The optional SCSI interface allows you to connect up to three optional SCSI devices including a hard disk and Jaz and Zip drives These devices provide storage for fonts emulations and other files increase the number of pages that can be collated and provide a secondary storage area for spooled data while providing virtual memory capabilities What s in a Kit An optional SCSI interface kit includes the following SCSI interface card SCSI interface card ribbon cable Connector face plate Two larger screws Two smaller screws SCSI Interface 125 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Installation _Attention It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on In addition always handle circuit boards by the edges only 1 Turn off the printer and then disconnect the power cord and all interface cables from the printer 2 Loosen five screws and using the tab on the lower side of the panel pull the controller board from the printer 3 R
5. Set margins Set orientation Start decompression lncludeFeature lncludeFeature lncludeFeature olncludeFeature HP PCL 5e Emulation Commands lncludeFeature lncludeFeature pen plotter scaling origin install remove olncludeFeature removeresource lncludeFeature retaintemporary lncludeFeature Y olncludeFeature olncludeFeature lncludeFeature olncludeFeature olncludeFeature Y olncludeFeature lncludeFeature lncludeFeature lncludeFeature Lineprinter Emulation Commands olncludeFeature lncludeFeature IncludeFeature IncludeFeature olncludeFeature Y olncludeFeature olncludeFeature IncludeFeature lncludeFeature lncludeFeature olncludeFeature IncludeFeature CCITT Groups 3 and 4 Commands o olmageData font fontid reset scalablefonts symbolset criscrlf Ifiscrlf linesperinch pointsize resource font pointsize map number tabs Ifiscrlf criscrlf ffiscrff autowrap linesperpage Ipmargins Iporientation Set encoded byte flag EBAMode Set end of block BlockEnd Set line end LIneEnd Supported DOCs EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Eject page Set image position Invert image Set dpi for image expansion Set data compression Reverse bits End print job Set image size Set image rotation Set source image origin Set source image position Document Format
6. 4 Continue with replacing the laser lens cover Replacing the Laser Lens Cover 1 Press on the laser lens cover lock release lever and gently pull the laser lens cover toward you Bes Dispose of it properly accord ing to your local regulations 2 Remove the new laser lens cover from the OPC drum kit box Attention i Do not touch the glass surface of the laser lens 16 Replacing the OPC Drum Kit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 3 Place the front end of the laser lens cover into its instal lation rail 4 Carefully insert the laser lens cover and check to make sure it is fully inserted _Attention If the laser lens cover is not properly installed serious damage to the printer could result 5 Continue with replacing the OPC drum cartridge Installing the New OPC Drum Cartridge A 1 Remove the new OPC drum cartridge from its shipping box _Attention E Keep the protective sheet on the cartridge Do not touch the protective sheet on the photosensitive green surface or scratch the surface This could lower image quality Make sure the transfer belt left release lever is still set to its top position 12 o clock Replacing the OPC Drum Kit 17 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 Hold the OPC drum car tridge level place the front end of the OPC drum car tridge installation guide into the inst
7. It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on page 105 In addition always handle circuit boards by the edges only 1 If you are not to the point when you are able to print an advanced status page yet skip to step 2 If you have previously installed your printer and have confirmed that it is printing print an advanced status page in case you need to restore any memory settings after the DIMM installation Dual In Line Memory Modules 105 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Installing DIMMs automatically restores memory defaults If your memory settings are specific to your environment print an advanced status page before installing DIMMs so you can recover the current memory settings Ensure that the printer is turned off and the power cord and all interface cables are disconnected Remove the printer s controller board Loosen five screws and using the tab on the lower side of the connector panel pull the controller board from the printer Position the controller board on a flat surface so the controller board lies flat and the I O connector panel is facing you If you need to remove a DIMM before installing one remove it as follows otherwise skip to step 6 es if all the DIMM connectors are filled and you want to install more memory you
8. Option It s located next to the Parallel port Save the two screws You ll use them when you install the optional interface card You can dispose of the plate according to local regulations a Attach the interface card to the controller board b Position the interface card so that its I O connector slides into its opening in the interface panel and that its 80 pin connector aligns with the 80 pin connector on the controller board C Gently press the interface card down until its connector is fully seated and the card is secured by the plastic support post s Attention Make sure that the connectors on the interface card and controller board are properly aligned Damage to the interface card and or controller board could result if the pins are misaligned 4 Secure the interface card to the interface panel with the two screws you removed earlier 5 Reinstall the controller board 124 Interfaces and Daughterboards EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Gently slide the controller board into the printer until it is fully seated and then tighten the five screws 6 Reconnect all interface cables 7 Reconnect the power cord and turn on the printer Sz In compliance with UL guidelines The appliance inlet is considered to be the main disconnect device 8 Print a startup page Check that the startup page lists the interface Optional NIC just installed under Options
9. Replacing the fer roller kit at an equal mix of black and 4 color Fuser Unit and REPLACE pages all with 5 coverage of each Transfer Roller FUSER color however fuser unit life is cover Kit on page 19 UNIT age and media dependent 6 Consumable Life Expectancies EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Item Message This item needs replacing by user Page Reference Display after OPC drum kit Up to 30 000 continuous monochrome Replacing the REPLACE or 7 500 continuous four color pages OPC Drum Kit OPC DRUM or 10 000 intermittent one page jobs on page 13 REPLACE monochrome or 5 000 intermittent WASTE one page jobs color pages Other ONER factors also affect consumables life WASTE ONER NEAR FULL Toner Approximately 6 000 single sided Replacing Toner lt COLOR gt pages per cartridge black yellow Cartridges on TONER magenta cyan at 5 coverage of page 8 EMPTY each color Transfer belt 107 000 single sided images 1 1 Replacing the REPLACE color monochrome printing Transfer Belt on TRANSFER page 28 BELT A plane also called an image is a single pass of the OPC drum one toner color For example a black only single sided simplex print job makes one pass per page A single sided color page also called a face consists of up to four passes of the OP
10. Symptom Cause Solution Image is blurred back ground is lightly stained there is insuffi cient gloss of the printed image One or more of the toner cartridges is defective Check the toner cartridges If neces sary replace them The OPC drum may be misinstalled or defective Reinstall the OPC drum cartridge If necessary replace the entire drum kit Back One or more of the toner Remove the toner cartridge and check ground is cartridges is defective for damage If necessary replace it foggy The OPC drum cartridge is Remove the OPC drum cartridge and damaged check for damage If necessary replace the entire drum kit Entire One or more of the toner Remove the toner cartridge and check sheet is cartridges is defective for damage If necessary replace it printed in The OPC drum cartridge is Remove the OPC drum cartridge and a or damaged check for damage If necessary replace color the entire drum kit Solving Problems with Printing Quality EDNord Istedgade 37A 9000 Aalborg telefon 96333500 77 Symptom Cause Solution Part of image is missing The media is moist from humidity Remove the moist media and replace it with new dry media Media with specifications not covered by the printer warranty is being used Use media that is covered by the printer warranty One or more of the toner cartridges
11. 1 3 Unscrew the thumbscrew from the rear of the printer Ees Retain this screw for use in step 15 1 4 Hold bracket B on a slant and insert the front end into the bracket B slot Lower Feeder Unit 133 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 5 Lift up bracket B and secure it tightly with the thumbscrew Make sure the bracket matches the position shown in the illustration 1 6 Slide the upper media tray back into the printer Media Trays The printer comes with a 150 sheet multipurpose tray tray 1 and a 500 sheet media tray the upper tray tray 2 The optional lower feeder unit has another 500 sheet optional media tray that provides two main benefits E Expanded flexibility to switch media size color and type without having to unload and load media E Increased media feed capacity Keep 500 sheet replacement trays close by so you can easily change media by slipping one tray out and another in Media trays accommodate only letter A4 legal media Installation 1 Slide the existing media tray open 134 Media Trays EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 Slide the new tray into the printer Sz Slightly tilt up the tray to insert it into the installation rails to slide it back in For information about loading media see Using Media on page 33 Printer Stand Cabinet A tabletop or floor model printer stand or
12. E Power adapter El Adhesive backed clips Installing BuzzBox 1 If you have a cable attached to the printer s parallel port unplug it from the printer 2 Attach one end of the parallel cable on the interface box to the printer s parallel port Bes The BuzzBox s ribbon cable is designed to be directly attached to the printer s parallel port not to an adapter or an additional cable BuzzBox Interface 4f Box 7 Ribbon Cable 3 Use the included RJ 11 cable to connect BuzzBox to the interface box 102 BuzzBox EDNord Istedgade 37A 9000 Aalborg telefon 96333500 4 Choose a good location on the printer to mount the interface box Make sure that the unit does not e interfere with paper exiting the printer e cover any vents doors connectors or labels e cause the BuzzBox ribbon cable to stretch or twist 5 Use the adhesive backed clips provided to mount the BuzzBox where the printer operator can see and or hear it A 14 foot 4 2 m cable is provided but you can use up to a 500 foot cable RJ 11 4 pin or 6 pin 6 Connect the interface box to an electrical outlet A 110 220 volt adaptor is provided in the US and a universal power supply is provided outside the US 7 If you unplugged a parallel cable from the printer in step 1 attach the cable to the parallel port on the interface box To test the BuzzBox make sure its switches are on then press the printer s Online key to
13. EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Media Jams in the Optional 5 bin Mailbox 1 Carefully remove the jammed media from the paper eject area of the mailbox 2 Open the mailbox door 3 Lift up the paper jam removal guide in the mailbox with your left hand and use your right hand to carefully remove the jammed paper Clearing Media Jams EDNord Istedgade 37A 9000 Aalborg telefon 96333500 65 4 Close the mailbox door The media jam message is no longer displayed in the printer message window Media Jams in the Output Tray Remove jammed media from the output tray by gently pulling it to the left away from the media exit area Solving Problems with Media Jams es Frequent jams in any area indicate that area should be checked repaired or cleaned Repeated jams may also happen if you re using the wrong weight print media Symptom Cause Solution Several The front edges of Remove the havemedia and even up sheets go the media are not the front edges then reload it through even the printer together The media is moist Remove the moist media and replace it from humidity with new dry media Paper jam Front cover needs Open and close the front cover of the message tobe opened and printer again stays on closed again to reset the printer Some media Recheck the paper path and make sure remains jammed in you have removed all of
14. Media Jams in the Output Tray 66 Solving Problems with Media Jams 66 Make sure that you are using only plain paper or recycled plain paper 66 Make sure that you are using only letter A4 plain paper 66 Solving Other Problems 69 Contents EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Solving Problems with Printing Quality 74 Status Error and Service Messages 85 Status and Error Messages 85 Service Messages 94 HP GL HPXL and PCL Error Codes 97 PostScript Errors 98 Additional Assistance 98 5 Installing Other Accessories csecseeeseeeeeeeeeeeeeeeenseeeeeeeseneeseeeseeeeseeneeeeeeeeas 99 Introduction 100 Accessories 101 Antistatic Protection 101 BuzzBox 101 What s in the Kit 102 Installing BuzzBox 102 Using BuzzBox 103 Dual In Line Memory Modules 103 How Much Memory Do You Need 104 Minimum System Memory Requirements in MB 104 Installing a Duplex Unit 107 Emulations Fonts and Other Software 112 Emulations 112 Fonts 114 Kanji Font Internal IDE Hard Disk 115 5 bin Mailbox 117 QFORM 122 PlanetPress 122 Interfaces and Daughterboards 123 Interfaces 123 SCSI Interface 125 Internal IDE Hard Disk Drive 127 Lower Feeder Unit 130 Installing a Lower Feeder Unit LFU 130 Media Trays 134 Installation 134 Printer Stand Cabinet 135 SC 210 Convenience Copier 135 Time of Day Clock 135 6 Color Printing ssiisssrisisnninisninornnonsa innisin nadania maaana 139 Introduction 140 Color Management and Control 140
15. Otherwise reinstall the controller board into the printer Gently slide the controller board into the printer until it is fully seated and then tighten the five screws When you print a startup page page 42 verify that the hard disk is listed Internal IDE Hard Disk Drive 129 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Lower Feeder Unit Installing a Lower Feeder Unit LFU ae Read this section if you purchased a lower feeder unit Kit Contents E Lower feeder unit with a letter A4 legal media tray 500 sheets E 3 metal brackets Bracket L 1 Bracket R 1 Bracket B 1 E 2 securing thumbscrews Installation Attention If consumables are installed in the printer be sure to keep the printer level when moving it to prevent accidental spills If your printer is located in its permanent location follow this procedure Otherwise skip to step 3 1 Pull out the two carrying bars on the right side of the printer Your printer weighs approximately 103 4 Ibs 47 4 kg with consumables Be sure to have help when lifting and moving it ACHTUNG Das Gewicht dieses Druckers betragt mit Verbrauchsmaiterial ca 47 4 kg Bitte versuchen Sie niemals den Drucker alleine anzuheben oder zu transportieren 130 Lower Feeder Unit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 With one person holding the carrying bars and another holding the two grips on the l
16. guide MINOLTA QMS Inc assumes no responsibility for or liability for errors contained in this guide or for incidental special or consequential damages arising out of the furnishing of this guide or the use of this guide in operating the equipment or in connection with the performance of the equipment when so operated Registering the Printer ca Mail Fill out and send in the registration card enclosed in MINSTA yonrsnipmentorgownioadeg m OOOO m from www onlineregister com minolta qms Fern Foe Internet Follow the anim instructions on arr www onlineregister com minolta sank qms si Berean E Software Utilities CD ROM tied i tiie oT de Oe AO Trove Follow the instructions on the CD ROM ae xa iw EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Contents 10 Replacing Consumables siuuaas asa ca ana aun a aa ata da Da DR eee ADA DRA ADA DR RADA DR Dan aa oa nnmnnn nnna Consumable Life Expectancies l 6 Replacing Consumables 6 Ordering Consumables 8 Replacing Toner Cartridges 8 Toner Cartridge Lifel 8 Toner Cartridge Handling 9 Toner Cartridge Replacement 10 Refilled Toner CartridgesO 12 Replacing the OPC Drum Kit 13 Waste Toner Pack OPC Drum Cartridge and Laser Lens Cover 13 Removing the Used Waste Toner Pack 13 Removing the Used OPC Drum Cartridge 15 Replacing the Laser Lens Cover 16 Installing the New OPC Drum Cartridge 17 Installing the New Waste
17. x Active jobs message 85 Z Zip drive 125 Index EDNord Istedgade 37A 9000 Aalborg telefon 96333500 173 EDNord Istedgade 37A 9000 Aalborg telefon 96333500
18. 4 Remove the two thumbscrews from the right side cover Sz Retain these screws in case you need to remove the duplex unit in the future 108 Installing a Duplex Unit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 5 Press the right side cover release button I II AN 6 Open the right side cover Il ANNI 7 Pull the right side cover toward you lift it and unhook it from its frame 8 With the multipurpose tray still open close the right side cover 9 Insert the bottom of the duplex unit at a shallow angle into the right side cover To do this place the two tabs at the bottom into the holes on the right side cover ANI Installing a Duplex Unit 109 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 0 Press the top of the duplex unit in mii ANNI 1 1 Open the duplex unit paper path cover Imi LL 1 2 Secure the duplex unit tightly with the two thumbscrews supplied in the kit 110 Installing a Duplex Unit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 3 Close the duplex paper path cover and multipurpose tray 1 4 Open the right side cover 1 5 Extend the spring wire for the duplex unit about 1 foot 30 5 cm AMIN Installing a Duplex Unit 111 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 6 Attach the end of the spring 1 7 Close the right si
19. 9000 Aalborg telefon 96333500 Make sure that Avoid You always adjust the media width regulation guides in the multipur pose tray after inserting the media a guide that is not properly adjusted can cause poor print qual ity paper jams or printer damage Allowing the output tray to overfill the face down output tray has a 500 sheet capacity jamming may occur if you allow media to accumu late more than 500 sheets at a time You remove transparencies from the output tray immediately to avoid static buildup You load the media for single sided pages printing side up in the upper or optional trays or printing side down in the multi purpose tray many manufacturers place an arrow on the end of the wrapper to indicate the printing side if you can t determine which side of the media to print on remove the media from the tray rotate the stack a half turn turn the stack over and then place it back in the tray Automatic Jam Recovery The magicolor 2210 provides automatic jam recovery when enabled through the Administration Engine Page Recovery menu After you remove any jammed media printing automatically resumes from the page the printer stopped at when the jam occurred Bes For automatic jam recovery to work it is necessary to leave the printer turned on when you remove the jammed media Automatic Jam Recovery 53 EDNord Istedgade 37A 9000 Aalborg tele
20. Controller Specifications 159 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 RAM Type PC 100 Compliant SDRAM DIMMs Base system RAM 128 MB Total RAM Upgradable to 384 MB through 3 DIMM connectors Optional RAM 32 64 and 128 MB DIMMs System Softloadable stored in Flash ROM software Internal IDE Optional up to 2 2 GB hard disk n Be For information about hard disks recommended for your printer see the magicolor 2210 Answer Base through the Internet at http www minolta qms com support or contact Technical Support see the Service amp Support Guide for a complete listing of support telephone numbers Time of day Optional socket provided for clock Job Crown job accounting requires an optional IDE drive accounting Warning Optional BuzzBox light buzzer printer warning device function operates over a parallel connection convenience Convenience Optional SC 210 operates over a parallel connection copier Electrical Voltage and Power Voltage and US 120 volts 10 at 50 60 Hz 3 Hz frequency Japan 100 volts 10 at 50 60 Hz 2 Hz International 220 240 volts 10 at 50 60 Hz 3 Hz Phase Single Power Mode Maximum consumption Operation 100 120 volts 1000 watts 220 volts 1100 watts Standby 250 watts Power saver 45 watts Compliance ENERGY STAR compliant 160 Engine and Controller Specifications EDNord Iste
21. Make sure any parts removed during cleaning are replaced before you plug in the printer See Repacking the Printer on page 143 for printer storing and shipping instructions Maintaining the Printer 49 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Cleaning You should perform a thorough cleaning every 30 000 single sided pages every 12 months or as needed whichever comes earlier Always test any cleaning solution such as a mild detergent on a small area of your printer to check the solution s performance Outside the Printer Use Avoid A soft dry cloth to clean the Sharp or rough implements such as wire or control panel plastic cleaning pads Any liquid A soft damp cloth to clean Sharp or rough implements such as wire or the printer exterior plastic cleaning pads Mild detergent to clean the Abrasive or corrosive solutions that contain printer exterior solvents such as alcohol or benzine Inside the Printer This item needs After By cleaning Laser lens cover Removing the waste toner pack to User clean around it or to replace it See the Mainte Duplex unit paper Every 30 000 single sided pages ance Guide guides or rollers every 12 months or as needed OPC drum cartridge Whichever comes earlier Paper exit rollers Printer interior Registration roller Transfer roller 50 Cleaning EDNord Istedgade 37A
22. Toner Pack 19 Replacing the Fuser Unit and Transfer Roller Kit 19 Replacing the Fuser Uniti 20 Replacing the Transfer Roller Unit 24 Replacing the Fuser Oil Roller 26 Replacing the Transfer Belto 28 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Using Medi s ainnirean aa maaana ara aAa Aaiun 33 Introduction 34 Media Handling 34 Media Types 35 Plain Paper 35 Letterhead and Memo Media 35 Thick Stock 36 Envelopes 37 Labels 37 Postcards 38 Transparencies 38 Loading Media 40 Autoduplexing 40 Upper and Optional Media Trays 41 Multipurpose Tray 43 Printing Envelopes from the Multipurpose Tray 45 Printing Area 46 Media Storage 46 Maintaining the Printer ccsceessseessseeenseeeenseeenseeeeeneeeeenseeesasseesaseeenenseenenss 47 Maintaining the Printer 48 Cleaning 50 Outside the Printer 50 Inside the Printer 50 Troubleshooting sssiisesis inini essen eeeeeeeeeeeeeeneeeeeneeneeseeeeensnesesseneeaseeeeaseneeeseeenenseenens 51 Introduction 52 Printing a Status Page 52 Preventing Media Jams 52 Automatic Jam Recovery 53 Understanding the Media Path 54 Media Tray Standard Upper Tray and Optional Tray 55 Lower Feed Unit LFU Tray s 55 Multipurpose Tray 55 Duplex Unit Optional 55 5 bin Mailbox Optional 55 Clearing Media Jams 55 Handling Media Jams by Location 56 Clearing Misfeed Upper or Optional Tray Jams 57 Clearing Misfeed Multipurpose Tray Jams 58 Clearing Inner Jams Outer Jams and Drum Jams 58
23. a danger of explosion if the clock is incorrectly installed or replaced Replace it only with a supported MINOLTA QMS time of day clock Dispose of any used time of day clock in accordance with local laws and regulations ACTUNG Da der Uhrenbaustein eine interne Batterie enth lt besteht Explosionsgefahr falls dieser falsch eingesetzt oder ersetzt wird Er darf nur durch einen unterst tzten Baustein ersetzt werden Bitte entsorgen Sie den Baustein gemaB den geltenden Entsorgungsbestimmungen AVERTISSEMENT Dd au fait que l horloge interne de l imprimante est munie d une batterie interne il y a un risque d explosion si celle ci est mal install e ou remplac e La remplacer seulement avec une horloge support e par MINOLTA QMS Se d partir de toute horloge interne d fectueuse en respectant les lois et r glementations en vigueur 136 Time of Day Clock EDNord Istedgade 37A 9000 Aalborg telefon 96333500 3 Attach the time of day clock to the controller board Aitention Make sure that the pins on the time of day clock are properly aligned with those in the receiving socket on the controller board Damage to the time of day clock and or controller board could result if the pins are misaligned a Locate the time of day clock socket on the controller board and the pin 1 notch or printed label b Locate the pin 1 indicator mark on the top of the time of day clock This mark may be a notch or a slight depres
24. be defective Check the toner car tridges Install new ones if neces sary The image transfer roller need cleaning If toner smudges are on the front and back of the page E Open the printer front cover once and close it again to clean the image transfer roller There are The fuser oil roller is dirty Remove the fuser oil roller and check dark spots or worn the roller surface If it is very dirty on the replace it image The transfer belt is Remove the transfer belt and check for defective damage If necessary replace it ABCDE ABCDE ABCDE ABCDE Solving Problems with Printing Quality 79 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution There are The paper transport roll Clean the paper transport pressure toner ers may be dirty and fuser oil rollers smudges on the Check the transport roller If necessary back side replace it of the l page The media path is dirty Print several blank sheets and the whether with toner excess toner should disappear or not it The fuser oil roller is dirty Remove the fuser oil roller and check has been or worn the roller surface for dirt or worn places duplexed If necessary replace the fuser oil roller One or more of the toner cartridges is defective Remove the toner cartridge and check for damage If necessary replace it The OPC drum cartridge i
25. box 8 Pull the buckle against the printer as tightly as possible Some slack may still exist 9 Repeat this procedure three more times spacing the straps equidistant across the box 1 0 Write the RMA number prominently on the carton Repack the Printer 152 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Technical Specifications EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Requirements Space Requirements The illustration below shows the amount of space required for operating the printer replacing supplies and removing media jams Top View 4 100 mm 4 100 mm Height 37 950 mm 38 950 mm 18 450 mm 38 950 mm 2 A ee If you have added accessories the printer s height will increase by Lower feeder unit 4 6 116 5 mm Duplex unit 0 O mm 5 bin mailbox 15 34 400 mm 154 Requirements EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Power Requirements Location Requirements Power Japan 100 VAC 50 60 Hz 12 amps North America 120 VAC 50 60 Hz 8 amps Europe 220 240 VAC 50 60 Hz 6 amps Latin America 120 VAC 50 60 Hz 8 amps 220 240 VAC 50 60 Hz 6 amps Voltage Japan 100 VAC 10 a North America 120 VAC 10 Europe 220 240 VAC 10 Latin America 120 VAC 10 220 240 VAC 10 Frequency Within 50 60 3 Hz Variation Rate El On a hard flat level 1 or
26. can install the Kanji disk Configuring the Printer for Kanji See Storage Devices in the CrownBook for information on how to configure your printer s memory when using an internal hard disk 5 bin Mailbox Read this section if you purchased a 5 bin mailbox for your magicolor 2210 Kit Contents E Mailbox unit E 5bins E 2 thumbscrews Accessory screen cover El Power cord Installation 1 Remove the mailbox unit from its shipping box 5 bin Mailbox 117 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 Remove any tape and packing material 3 Open the mailbox unit cover and remove any packing material from the rear of the mailbox unit 4 Close the mailbox unit cover 5 Remove any packing material from the front of the mailbox unit 118 5 bin Mailbox EDNord Istedgade 37A 9000 Aalborg telefon 96333500 6 Remove the two screen covers from the top of the printer Pry the covers off with your fingers Retain these covers in case you ever want to remove the 5 bin mailbox 7 Locate the two holes the pin and the positioning guide for the mailbox 8 Slowly lower the mailbox unit so that the two pins at the bottom fit into the two holes in the printer and the pin on the printer fits into the hole at the bottom of the mailbox eS The mailbox bins will face the left side of the printer 9 Push the mailbox toward the right hand side of the printer until it s
27. have to exchange one or more DIMMs for DIMMs with a greater memory capacity a Using both thumbs pull the latches one on each side of the DIMM connector outward b Lift the DIMM straight out of the DIMM connector Insert the new DIMM straight down into the DIMM connector until the latches snap into the locked position 106 Dual In Line Memory Modules EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Observe the keyed side of the DIMM to align it with the connector When seated the DIMM stands upright firmly in place If you cannot snap the DIMM into place do not force it Reposition it making sure that the bottom of the DIMM is seated completely in the connector 4 Repeat steps 5 6 for each additional DIMM that you install 5 Reinstall the controller board into the printer Gently slide the controller board into the printer until it is fully seated and then tighten the five screws When you print a startup page verify that the total size of the RAM installed in your printer is listed Installing a Duplex Unit Read this section if you purchased a duplex unit for your magicolor 2210 Kit Contents E Duplex unit E 2 thumbscrews Installation 1 Remove the duplex unit from its shipping box Installing a Duplex Unit 107 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 Remove the tape from the unit 3 Open the multipurpose tray MA
28. if you press the Cancel key No other jobs can be printed until this job has ended Wait until the job is finished and the printer goes idle to access the config uration menu WARMING UP The printer is warming up Wait No other action needed WASTE TONER The waste toner pack is nearly Replace the waste NEAR FULL filled with toner toner pack WAS ONER The waste toner pack is filled Replace the waste FULL with toner toner pack Status Error and Service Messages EDNord Istedgade 37A 9000 Aalborg telefon 96333500 93 Service Messages This service Means message SERVICE CALL 04 An error has been detected with the item MAIN UNIT indicated in the service message Correction of these errors is performed by a MINOLTA QMS authorized service provider only Contact your local vendor A service message sometimes occurs as a result of an unusual combination of events not because of an actual problem When the printer stops and a service message displays in the message window turn the printer off and then back on This often clears the service message indicator and printer operation resumes Always try this before making a service call Service calls should be placed to the vendor from whom you purchased the printer If you cannot get service from your vendor see the Service amp Support Guide for additional contact informat
29. it by burning Achtung Entsorgen Sie den Alttonerbehalter keinesfalls indem Sie ihn verbrennen sondern ordnungsgemaB entsprechend den lokalen Bestimmungen 7 Continue with replacing the OPC drum cartridge You will install the new waste toner pack after replacing the OPC drum ee D Y Removing the Used OPC Drum Cartridge When the OPC drum is worn out the message REPLACE DRUM appears The printer will not print until the drum kit is replaced When you replace the OPC drum cartridge after a DRUM LOW or REPLACE DRUM message displays in the message window the printer automatically recovers Be The OPC drum life is directly related to the number of rotations of the drum Longest drum life is achieved with continuous printing Intermit tent printing with small job sizes requires cleaning rotations before and after each job and subsequently will impact OPC life 1 With the front cover open rotate the transfer belt unit left release lever counterclockwise to the top 12 o clock position This raises the transfer belt unit Replacing the OPC Drum Kit 15 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 Hold the OPC drum cartridge handle and carefully pull it out about 8 inches 20 cm 3 Support the bottom of the drum with your hand then carefully pull the cartridge toward you and remove it Bes Dispose of it prop erly according to your local regulations
30. it from side to side ae oui and reinstall it in the printer uring a printing The wrong media Check that the media type set in the i is being used river matches the media loaded in the job is bei d dri tches th dia loaded in th printer Not all The printer could Check your cable pages have the wrong print kind of cable or your printer may not be configured for the correct cable and port The Cancel key was pressed Make sure no one pressed the Cancel key while your job was printing The media tray is empty Check the message window to see if the tray you are using is out of media 72 Solving Other Problems EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution You are experienc ing prob lems duplexing Media or settings are not correct Make sure that you are using only plain paper Do not duplex envelopes glossy stock labels postcards transfer media or transparencies Make sure that you have not mixed media types in your multipurpose tray Make sure that your document has more than one page Go into the printer s control panel and make sure that duplex is an available option In the printer driver choose Short Edge flipped as on a clipboard or Long Edge flipped as in a loose leaf notebook Make sure that you are using correct media Make sure that all of the covers are closed Open and then close
31. the covers to confirm that they are securely closed If you turned the printer off make sure that you have turned the printer on again and waited for it to warm up Transfer belt can not be removed The OPC drum unit is installed Remove the OPC drum unit first then remove the transfer belt The transfer belt left release lever is not set in the trans fer belt removal position Turn the transfer belt left release lever clockwise to the 4 o clock position then remove the transfer belt The printer pauses The printer pauses for the Auto Image Density Control AIDC cycle After 100 1 sided pages of a continuous print run the magicolor 2210 automati cally pauses to do an AIDC cycle This process is provided to make sure reliable printer operation with optimum output quality Solving Other Problems EDNord Istedgade 37A 9000 Aalborg telefon 96333500 73 Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the toner Remove the toner cartridge and check printed cartridges is damaged for damage If necessary replace it The driver is not set Select the proper setting in the driver to correctly switch from transparency OHP film to plain paper The OPC drum cartridge is Remove the OPC drum cartridge and damaged check for damage If necessary replace the ent
32. turn the printer off first then turn off the mailbox E Either clean the printer before use or allow time after unplugging it to allow the fuser unit to cool down _Attention The fuser unit is hot When the top cover is opened the fuser unit temperature drops gradually one hour wait time E Be careful when cleaning the inside or removing paper jams as the fuser unit and other internal parts may become very hot E Do not place anything on the top of the printer El Use a soft cloth to clean the printer E Never spray cleaning solution directly on the printer s surface the spray could penetrate through the air vents of the printer and damage the inter nal circuits Avoid using abrasive or corrosive solutions or solutions that contain solvents such as alcohol and benzene to clean the printer E Always test any cleaning solution such as mild detergent on a small area of your printer to check the solution s performance E Never use sharp or rough implements such as wire or plastic cleaning pads Always close the printer covers gently Never expose the printer to vibrations 48 Maintaining the Printer EDNord Istedgade 37A 9000 Aalborg telefon 96333500 E Do not put a cover on the printer immediately after using it Turn it off and wait until it cools down Do not leave the printer s covers open for any length of time especially in well lit places light may damage the OPC drum cartridge Do not ope
33. unit to the output tray on top of the printer Duplex Unit Optional The media is picked from a media tray passed under the transfer belt passed through the fuser fed into the duplex unit where the media undergoes a change in direction cycles through the transfer belt and fuser again and is delivered via the paper exit unit to the output tray which is the top of the printer Since several sheets cycle through the printer duplex unit at the same time recovering from a media jam may require the removal of more than one sheet To manually duplex remove the media flip it over and reload it 5 bin Mailbox Optional The 5 bin mailbox is located on the top of the printer The media is picked from the tray passed under the transfer belt passed through the fuser and delivered via the paper exit unit to the 5 bin mailbox which is on top of the printer Clearing Media Jams To avoid damage always remove jammed media gently without tearing it Any pieces of media left in the printer whether large or small can obstruct the paper path and cause further jams Do not reload media that has jammed Clearing Media Jams 55 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 rN Attention The image is not fixed on the media before the fusing process If you touch the printed surface the toner may stick to your hands so be careful not to touch the print face when removing the jammed media Make sure not to spill any ton
34. 33500 5 Pack the printer for shipment as shown 6 If you re also shipping the power cord and any manuals with the printer place them in the shipping carton Don t ship these items if you re returning the printer for service 7 Securely tape the top flaps of the shipping carton closed Strapping Buckling Kit Contents 4 lengths of strapping precut to the appropriate length 4 buckles to secure the strapping Quick Setup Guide Waste Toner Pack Documentation Power Cord Upper Cushion rear Upper Cushion front Printer in Plastic Bag Lower Cushion left Lower Cushion A right a Carton Base SQ a FSpS Repack the Printer 150 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Strapping Buckling Instructions 1 Thread one end of the strapping through the wooden pallet 2 Pull the two ends of the strapping together at the approximate center of the top of the printer 3 Thread both ends up through the center of the buckle we J 4 Weave the slack of one end through the buckle 5 Pull the slack on that end so y that the strapping is taut in the buckle 6 Weave the slack of the other end through the buckle 151 Repack the Printer EDNord Istedgade 37A 9000 Aalborg telefon 96333500 7 Pullall of the remaining slack of the strapping ee through this side of the buckle until the buckle is taut against the printer
35. 9000 Aalborg telefon 96333500 Troubleshooting EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Introduction This chapter provides information to aid you in resolving printer problems you may encounter or at least guide you to the proper sources for help Printing a Status Page Print a status page to verify the printer is printing correctly Press Key Until Display Reads Online IDLE and online LED is off Menu OPERATOR CONTROL Next P gt ADMINISTRATION Select ADMINISTRATION SPECIAL PAGES Select PRINT STATUS Select YES Online IDLE and online LED is on Preventing Media Jams Make sure that Avoid Media matches the printer specifi cations Media that is folded wrinkled or excessively curled Media is flat especially on the lead ing edge Double feeding remove the media and fan the sheets they may be sticking together The printer is on a hard flat level surface Fanning transparencies since this causes static You have the correct media type selected if you re printing on enve lopes labels thick stock or trans parencies Loading more than one type size weight of media in a tray at the same time You store media in a dry location away from moisture and humidity Overfilling the media input trays 52 Introduction EDNord Istedgade 37A
36. C drum since most color print jobs use all four toner colors A two sided color page may consist of up to eight passes of the OPC drum since most color print jobs use all four toner col ors Stated consumable life is expressed at 5 in simplex letter A4 pages A duplex page is equivalent to two simplex pages The number of sheets faces printed shown on the startup page differs from the number of sheets faces printed statistics in CrownView and on the con sumables statistics page Operator Control Consumables Print Statistics The numbers on the startup page refer to number of sheets faces printed during the lifetime of the printer The numbers in CrownView and on the consumables statistics page refer to the number of sheets faces printed to date during the current consumables tracking period Administration Con sumables Start Period menu Three items OPC drum laser lens cover waste toner pack are included in the OPC drum kit If one needs replacing replace all three items Replacing Consumables 7 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Ordering Consumables Choosing the right consumables for your magicolor 2210 printer not only increases its reliability and performance but also minimizes the risk of damage For example only MINOLTA QMS toner cartridges are designed to meet the exact specifications of your MINOLTA QMS printer giving maximum performance efficiency and long life Toner cartridges a
37. GL 7475A 7550 Draftmaster 600 dpi Lineprinter 600 dpi Optional emulations ImageServer monochrome only CGM LNO3 Plus 300 dpi monochrome only Fonts PostScript 137 resident PostScript fonts that can be scaled from 4 points upward and rotated to any angle in 1 increments all typefaces have multilingual character sets HP PCL 5e 5c 80 scalable and 4 bitmapped fonts PCL XL 45 scalable and 9 bitmapped typefaces HP GL 40 resident HP GL symbol sets Type 1 Type 3 Support Support for Type 1 and Type 3 host resident downloadable PostScript fonts TrueType Support for Type 42 PostScript format host resident downloadable TrueType fonts support for TrueType fonts in PCL Kanji fonts Hard disk MINOLTA QMS Kanji Internal IDE Hard Disk with 7 Morisawa fonts Ryumin Light KL GothicBBB Medium FutoMinA101 Bold FutoGoB101 Jun101 Light MidashiMin MA31 and Midashi Go MB31 Standard interfaces CrownNet for Ethernet 10BaseT 100BaseTX Parallel Centronics IEEE 1284 bidirectional Optional interfaces Network interface Support for one optional network interface CrownNet for Ethernet supporting EtherTalk LAN Manager LAN Server Netware and TCP IP CrownNet for Token Ring supporting LAN Manager LAN Server NetWare and TCP IP or Crown for DECnet TCP IP SCSI interface Support for up to 3 external SCSI hard disks up to 2 2 GB Jaz drives Zip drives Engine and
38. Istedgade 37A 9000 Aalborg telefon 96333500 Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating conditions such as media type number of color planes page size and page coverage normal 5 coverage of letter A4 size media The actual life expectancy will vary depending on these and other printing variables including continuous or intermittent printing ambient tem perature and humidity For further information about the consumables statis tics page and replacement menus refer to the CrownBook Replacing Consumables Attention Failure to follow instructions as outlined in this manual could result in voiding your warranty The following messages indicate that a consumable needs to be replaced Item Message This item needs replacing by user Page Reference Display after Fuser oil roller FUSER OIL LOW FUSER OIL Replacing the REPLACE EMPTY Of REPLACE OIL ROLLER Fuser Oil Roller OIL displays in the message window after on page 26 ROLLER up to 21 000 single sided continuous monochrome or 7 500 continuous color pages or 7 000 intermittent monochrome or 5 000 intermittent color pages Heavy coverage inter mittent printing and different media types can use up oil at an accelerated rate reducing fuser oil roller life Fuser unit trans 100 000 single sided pages maximum
39. Items Replaced Waste Toner menu choose Yes to reset the consumables monitoring system Replacing the Fuser Unit and Transfer Roller Kit The fuser unit can become extremely hot and cause severe burns Make sure the unit is cool before handling it ACHTUNG Die Fixiereinheit kann sehr hei werden so da Verbrennungsgefahr besteht Bitte lassen Sie die Fixiereinheit einige Zeit abuhlen bevor Sie diese ber hren When the fuser is worn out the message REPLACE FUSER UNIT appears and the printer does not print Replace the fuser kit After the new fuser kit is installed printing automatically resumes The fuser kit includes the two items below When replacing the fuser unit replace the transfer roller as well Replacing the Fuser Unit and Transfer Roller Kit 19 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 E Fuser unit E Transfer roller unit Replacing the Fuser Unit 1 Open the printer s top cover 2 Rotate the two fuser oil roller lock levers to release the fuser oil roller 3 Remove the fuser oil roller Hold it by the green handle only 20 Replacing the Fuser Unit and Transfer Roller Kit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 4 Place the fuser oil roller on a table or level surface Attention Since the fuser oil roller removed here is to be installed in the new fuser unit handle it with care If you set the fuser oil ro
40. MINOLTA QMS QCOLOR Technology 140 Further Information 141 Contents 3 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 7 Repacking the Printer cccssessseesseeesnseeessseeesnseeeenseenssseeeeaseeeeeseeeeeneeees 143 Storing the Printer 144 Relocating Your Printer 144 Repacking the Printer 145 What s Involved 145 Remove the Cables 146 Remove the Fuser Oil Roller 146 Remove the Toner Cartridges 146 Remove the Waste Toner Pack 147 Remove OPC Drum Cartridge 147 Remove Transfer Belt 147 Remove the Duplex Unit 147 Remove the 5 bin Mailbox 148 Remove the Lower Feeder Unit 148 Repack the Printer 149 Strapping Buckling Kit Contents 150 A Technical Specifications ceeceseessesseeseeeeeeeeeeeeeseeeneessseesseeeeeeeneeeaseeeeeeenae 153 Requirements 154 Space Requirements 154 Power Requirements 155 Location Requirements 155 Engine and Controller Specifications 157 Engine 157 Print Speed Simplex 157 Print Speed Autoduplex 158 General 158 Controller 159 Electrical 160 Physical 162 Print Media 162 Document Option Commands 163 Supported DOCs 163 Header Trailer Page Commands 163 HP GL Emulation Commands 163 HP PCL 5e Emulation Commands 164 Lineprinter Emulation Commands 164 CCITT Groups 3 and 4 Commands 164 Document Formatting 165 Job and Subjob Boundary Commands 165 LNO3 Plus Commands 166 4 Contents EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Replacing Consumables EDNord
41. NORD magicolor 2210 User s Guide 1800669 001B EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Trademarks The following are registered trademarks of MINOLTA QMS Inc QMS the MINOLTA QMS logo Crown CrownNet and magicolor Minolta is a trademark of Minolta Co Ltd Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners Proprietary Statement The digitally encoded software included with your printer is Copyrighted 2001 by MINOLTA QMS Inc All Rights Reserved This software may not be reproduced mod ified displayed transferred or copied in any form or in any manner or on any media in whole or in part without the express written permission of MINOLTA QMS Inc Copyright Notice This guide is Copyrighted 2001 by MINOLTA QMS Inc One Magnum Pass Mobile AL 36618 All Rights Reserved This document may not be copied in whole or part nor transferred to any other media or language without written permission of MINOLTA QMS Inc Notice MINOLTA QMS Inc reserves the right to make changes to this guide and to the equipment described herein without notice Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions However MINOLTA QMS Inc makes no warranty of any kind including but not limited to any implied warranties of merchantability and fitness for a particular purpose with regard to this
42. O3 Plus Commands Identify product Control line wrap Specify default paper size Control transformation point Adjust image horizontally Adjust image vertically Set power up configuration olncludeFeature product lncludeFeature autowrap IncludeFeature paper_size lncludeFeature paper_size_override lncludeFeature xorigin lncludeFeature yorigin olncludeFeature reset_override 166 Supported DOCs EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Index 1 5 slant 75 82 1200x1200 dpi printing 105 600x600 dpi printing 105 A Acc already disabled message 86 Acc disabled message 86 Acc enabled message 86 Acc file x full message 86 Acc files got removed message 86 Accessories 5 bin mailbox 100 BuzzBox 100 CGM 100 Crown for DECnet TCP IP 100 CrownNet for Ethernet 100 CrownNet for Token Ring 100 Daughterboards 100 DIMMs 103 Dual In Line Memory Modules DIMMs 100 Duplex unit 107 Emulations 100 Fonts 100 Hard disk 127 ImageServer 100 Installation 101 Interfaces 100 Internal IDE hard disk drive 100 Kanji font internal IDE hard disk 100 LNO3 100 LocalTalk 100 Lower input feeder 130 Media tray 100 Other software 100 PlanetPress 100 Printer cabinet 135 Printer stand and or cabinet 100 QFORM 100 SC 210 convenience copier 101 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 SCSI 100 Time of Day Clock 101 Active jobs message 85 Additional
43. SCSI storage devices such as hard drives JAZ and ZIP drives Installing the SCSI interface kit will not allow you to print via SCSI Internal IDE Hard Disk Drive i _Attention Make sure that the printer and all accessories are turned off before installing accessories involving the controller board One optional internal IDE hard disk is supported on the GN model What s in the Kit The IDE hard disk kit includes the following E IDE hard disk with ribbon cable attached E IDE hard disk bracket E 4screws Internal IDE Hard Disk Drive 127 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Installation rN Attention It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on In addition always handle circuit boards by the edges only When installing or removing a hard disk make sure that the metal support posts on the hard disk don t hit any of the electrical leads on the chips mounted on the controller board The controller board will not function if any of the leads are broken or shorted together 1 Ensure that the printer is turned off and the power cord and all interface cables are disconnected 2 Loosen five screws from the controller board and using the tab on the lower side of the panel pull the controller board from the printer 3 Position the controller board
44. a 3 Close the lower right door s The media jam message is no longer displayed in the printer message window 58 Clearing Media Jams EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Media Jams near the OPC Drum 1 If there is any media in the multipurpose tray remove it and close the multipurpose tray 2 Press the right side cover release button and carefully open the cover all the way 3 Remove the jammed media by pulling it slowly from the bottom of the fuser Attention Do not pull jammed media from the top of the printer through the fusing rollers This prevents any unfused toner from dirtying the fuser rollers A Sn a ty NN Ky INS AS Clearing Media Jams 59 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 4 Close the right side cover The media jam message is no longer displayed in the printer message window Check the release button to make sure the cover is securely closed If media was removed in step 1 open the multipurpose tray Shuffle the media that was removed in step 1 and even up the front edges O NOI Reinsert the media printing face down Make sure the media is lying flat and doesn t exceed the media limit mark Check to see if the media width guides are correct Media Jams near the Duplex Unit Optional na 1 Open the top cover Attention Do not pull jammed media fro
45. a cabinet is available Follow the assembly instructions included with it SC 210 Convenience Copier You can expand your magicolor 2210 s functionality by connecting an SC 210 digital color convenience copier option to the standard parallel port on the printer interface set to non interactive The SC 210 supports up to legal size paper An optional 25 sheet Automatic Document Feeder ADF is available Check the documentation included with your SC 210 for instructions on setup configuration and operation Included with the SC 210 E Software CD ROM E Parallel cable 2 E Power adapter E User warranty and registration card Time of Day Clock The time of day clock provides time and date information on the startup page and in the accounting data Printer Stand Cabinet 135 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Installation _Attention It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on page 101 In addition always handle circuit boards by the edges only 1 Turn off the printer and then disconnect the power cord and all interface cables from the printer 2 Loosen five screws and using the tab on the lower side of the panel pull the controller board from the printer Because the time of day clock includes an internal battery there is
46. a level enough surface Level the printer not exceeding 1 5 slant at any point around the machine Solving Problems with Printing Quality 75 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution Irregular print or mottled image appears ABCDE ABC SE ARCDE ABCDE The media is moist from humidity Remove the moist media and replace it with new dry media There is insuffi cient fusing or the image comes off when rubbed The media is moist from humidity Remove the moist media and replace it with new dry media Media with specifications not covered by the printer warranty is being used Use media that is covered by the printer warranty Your media type may be incorrectly set Envelopes glossy stock labels trans fer media and thick stock have to be set in the Thick Stock mode The print or color density may be uneven One or more of the toner cartridges may be near empty or damaged Remove the toner cartridges and gently rock them five or six times to redistrib ute the toner Then reinstall the car tridges Install new toner cartridges The OPC drum may have misinstalled or defective Reinstall the OPC drum cartridge If necessary replace the entire drum kit 76 Solving Problems with Printing Quality EDNord Istedgade 37A 9000 Aalborg telefon 96333500
47. allation rail 3 Carefully push the OPC drum cartridge in Attention The cartridge should slide easily into the printer Don t force it 4 Press on the front handle of the OPC drum cartridge with one hand and hold the front handle of the OPC protective cover with the other hand 5 Peel the protective cover off straight toward you es Dispose of it properly according to your local regulations 6 Turn the left release lever of the transfer belt clockwise to its cor rect position 2 o clock This lowers the transfer belt Also make sure the transfer belt right release lever is set to its correct position 10 o clock Aitention If the transfer belt left release lever is at its top position 12 o clock the waste toner pack cannot be installed Replacing the OPC Drum Kit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Installing the New Waste Toner Pack 1 Remove the new waste toner pack from the drum kit box 2 Insert the bottom of the waste toner pack O into its installa tion position in the printer 3 Insert the top of the waste toner pack O into its installa tion position in the printer until it is firmly seated 4 Close the printer s front cover If the waste toner pack is not correctly installed or the trans fer belt right release lever is at its top position 12 o clock the front cover cannot be closed 5 In the Operator Control Consumables
48. and place the printer on a table Your printer weighs approximately 87 1 Ibs 39 5 kg without consumables Be sure to have help when lifting and moving it A CHTUNG Das Gewicht dieses Druckers betragt ohne Verbrauchsmaterial ca 39 5 kg Bitte versuchen Sie niemals den Drucker alleine anzuheben oder zu transportieren Remove the 5 bin Mailbox 148 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Repack the Printer 6 Repack the lower feeder unit in its original _Shipping carton for storage or shipment If you re returning the printer for service you don t need to return the lower feeder unit unless the problem is with the lower feeder unit If you need replacement packaging in the United States call MINOLTA QMS Spares at 1 251 633 4300 extension 2530 and request part number 2600674 901 for the repacking kit Refer to the Service amp Support Guide or www minolta qms com for locations outside the United States 1 Place the lower cushions into the shipping carton s base Put the printer s plastic bag into the shipping carton s base With another person s help put the printer into its plastic bag and tape the bag closed A W N Replace the outer shipping carton over the printer and the base and secure the shipping carton using the plastic interlocks that came with the original carton 149 Repack the Printer EDNord Istedgade 37A 9000 Aalborg telefon 963
49. annot be closed Set the release levers to the roller fixed position 7 Carefully close the top cover Check the release button to make sure the top cover is properly closed Replacing the Fuser Oil Roller 27 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Replacing the Transfer Belt When the transfer belt is at the end of its life the message REPLACE TRANSFER BELT appears and the printer does not print Replace the trans fer belt After the new transfer belt is installed printing automatically resumes if you have not turned off the printer 1 Open the printer s front cover 2 Remove the waste toner pack 3 Rotate the left transfer belt lock lever 4 Remove the OPC drum car tridge and set it aside 28 Replacing the Transfer Belt EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Aitention The OPC drum is extremely sensitive to bright light and direct sunlight Always put it in its protective bag until you re ready to reinstall it Any exposure to light should be avoided or permanent damage could result Also handle the cartridge carefully by its sides so you don t touch the surface the green part of the drum The drum is also extremely sensitive to hand oils and scratches both of which reduce print quality 5 Rotate the left lever to its 4 o clock position Bes Dispose of it properly according to your local regulations R
50. ansfer jams occur in the Locate and TRANSFER transfer roller area This type remove the jam of jam means that the media did not make it to the paper exit area MEDIA JAM Media has jammed while being UPPER TRAY pulled from the specified tray MEDIA SIZE The media detected in the tray Change the media MISMATCH doesn t match the media size in the tray or setting change the media size setting NEW FILE SIZE The size of the accounting files Press Select to I FFECT has been increased or accept changes decreased NO PRNTREQ ERROR A printer hardware error has occurred Reboot printer If message contin ues to appear contact your ser vice provider or Support See the Service amp Suuport Guide for support telephone num bers ONLINI P3 The printer is online and ready to print No action needed Status Error and Service Messages 91 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 This message means Do this OUTPUT BIN FULL The media has exceeded the limit in the specified output bin Remove the media from the specified output bin PAPER MIS MATCH The media detected in the tray doesn t match the media size setting Change the media in the tray or change the media size setting PRINTING STA TUS A status page is printing Wait until after the status page prints and the message clears PUT
51. are The front cover may not be Make sure that the printer s front cover not regis properly closed is closed tering The OPC drum Remove the OPC drum cartridge and properly cartridge is not correctly reinstall it colors are seated mixed or 5 have The toner in the cartridges Remove the toner cartridges and gently page to May need to be redistrib rock them five or six times to redistrib page vari Uted ute the toner Then reinstall the ation cartridges One or more of the toner Remove the toner cartridge and check ABCDE cartridges is defective for damage If necessary replace it ABCDE The media is moist from Remove the moist media and replace it ABCDE humidity with new dry media ABCDE The transfer roller is Confirm the proper installation of the misinstalled transfer roller Agfa Screening is not Make sure you have Agfa Screening enabled enabld either in the control panel or in the driver Administration Emulations PostScript Halftone Type The color The paper image transfer Check the OPC drum cartridge If nec has a poor is defective essary replace the entire drum kit a The Auto Image Density Open the front cover Lift up the transfer tionorhas Control AIDC detection belt release lever to the 12 o clock posi poor color Sensor is dirty tion Next return the lever to the 3 density ABCDE ABCDE ABCDE ABCDE o clock position Repeat this operation seve
52. as finished loading 8 At the tp gt prompt end the ftp session by typing quits 9 When the Disk light stops flashing and the printer s message window reads IDLE for at least 30 seconds turn the printer off and then on again 1 0 When downloading is complete reboot the printer The emulation should be listed in the Options section of the printer s startup page in the Administration Emulation printer s configuration menu and on the advanced status page Bes You may want to erase any installation files left on your computer and or workstation and then remove any temporary directories Emulations Fonts and Other Software 113 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Using an Optional Emulation Refer to the documentation that came with your emulation for configuration and usage instructions Fonts Optional fonts are available as files on floppy disks or CD ROMs This section describes how to download optional fonts from a floppy disk or CD ROM to the printer s hard disk Bes At least one hard disk internal or external must be present on your printer before you can download a font If more than one hard disk is available the font automatically installs itself on the disk with the most free storage space Downloading Disk Fonts via a Parallel Interface q 2 3 4 Turn on the printer and wait for IDLE to display in the message window Insert the font disk or CD ROM in yo
53. b message 88 End job message 93 ENERGY Star 157 168 Index EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Envelopes Formatting 37 Loading 46 Printing 37 45 46 Environmental requirements 161 Error codes 97 Error message 85 Bins 92 Fuser 85 Jams 91 Oil roller 85 OPC 85 See Status message Transfer belt 85 Waste toner 85 Ethertalk 123 Extended accounting file size message 88 F Face definition 7 Fonts 112 Fonts 114 ftp 113 Fuser Replacement 19 Fuser oil empty message 89 Fuser oil roller 26 Replacement 26 Fuser unit and transfer roller 19 H Hard disk 127 Header trailer page Document Option Commands 163 HP PCL 5e Document Option Commands 164 HP GL DOC 163 IDE hard disk 127 Idle Status message 89 Idle message 89 Image darkness sensor 75 ImageServer 112 Initializing Status message 89 Installation Accessories 101 BuzzBox 102 Duplex unit 107 Hard disk 127 Kanji font IDE hard disk 117 Lower feeder unit 101 Removing the transfer belt unit fixture 30 Interface kit 123 Interfaces 159 DECnet interfaces 123 SCSI 125 J Jam recovery automatic 53 Jams 67 68 Media path 54 Preventing 52 Removing 55 Jaz drive 125 Job and subjob boundary DOC 165 K Kanji Option kit 117 Software requirements 116 Kit 19 5 bin Mailbox 117 BuzzBox 102 DECnet interfaces 123 IDE hard disk 127 Kanji font internal IDE hard disk 116 PlanetPress 122 QFORM 122 SCSI 125 Index 169 EDN
54. ch to the Off O is not correctly position then set it back to the On I set to the On I position position Turn the printer power switch and the mailbox power switch to the Off O position then turn on the power again using the procedure below Turn the mailbox power switch on Turn the printer power switch on Something is Plug another electrical appliance into wrong with the out the outlet and see whether it operates let you are using properly for the printer Solving Other Problems 69 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution Printer The printer is con Use a power source with the following power is nected to an outlet specifications not on with a voltage or Power frequency that Japan 100 VAC 50 60 Hz 12 amps does not match the North America 120 VAC 50 60 Hz printer specifica 8 amps tions Europe 220 240 VAC 50 60 Hz 6 amps Latin America 120 VAC 50 60 Hz 8 amps 220 240 VAC 50 60 Hz 6 amps Voltage fluctuation Japan 100 VAC 10 North America 120 VAC 10 Europe 220 240 VAC 10 Latin America 120 VAC 10 220 240 VAC 10 Frequency fluctuation rate within 50 60 3 Hz Note If you experience problems the first thing you want to do is print a status page You can t Is the printer offline Turn the printer off line before printing a print a sta before you try to status page tus page enter the Adminis tration Special Pa
55. cific information on printing envelopes Input Multipurpose Up to 50 depending on the thickness of the enve Tray Only lopes Orientation Face down Type Use common office envelopes approved for laser printing with diagonal joints sharp folds and edges and ordinary gummed flaps such as E Commercial 10 Columbian Recycled COR02 E International DL Auto Fil 01914 Duplexing Not supported Notes E You can print only on the address side of the envelope E Envelopes should be dry E Do not preload or preseal envelopes Labels Formatting Format label data within your application Try printing your data on a plain sheet of paper first to check placement Input Multipurpose Up to 50 sheets depending on the thickness of the Tray Only labels Orientation Face down Type Use only labels recommended for laser printers such as Avery 5260 Weight 16 90 Ib 60 163 g m Duplexing Not supported Media Types 37 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Notes E Avoid using labels with exposed adhesive it may stick to the transfer belt or the fuser roller causing labels to peel off and media jams to occur E Adhesive label stock is supported only in letter or A4 sheets E A label consists of a face sheet the printing surface adhesive and a carrier sheet The face sheet must follow the plain paper specification The face sheet surface must cover the entire carrier sh
56. d Istedgade 37A 9000 Aalborg telefon 96333500 Clearing Misfeed Upper or Optional Tray Jams Me 1 Remove the media tray s 2 Carefully remove the jammed J media 3 Shuffle the media currently in the tray and even up the front edges 4 Reinsert the media printing face up Make sure the media is lying flat is under the media separating tabs and doesn t exceed the media limit mark Check to see if the media width guides are correct 5 Slide the tray s back into the printer 6 Open the front cover then close it The media jam message is no longer displayed in the printer message window Clearing Media Jams 57 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Clearing Misfeed Multipurpose Tray Jams 1 Remove the media from in the multipurpose tray 2 Carefully remove the jammed media oe fb 3 Shuffle the media that was removed in step 1 and even up the front edges Reinsert the media printing face down Make sure the media is lying flat and doesn t exceed the media limit mark Check to see if fA m the media width guides are correct 5 Open the front cover then close it The media jam message is no longer displayed in the printer message window Clearing Inner Jams Outer Jams and Drum Jams ve Media Jams inside the Lower Right Door Vertical Transport Area 1 Open the lower right door s 2 Carefully remove the jammed medi
57. d color reproduction materials 140 Introduction EDNord Istedgade 37A 9000 Aalborg telefon 96333500 E Indusiry standard profiles QCOLOR uses industry standard ICC pro files for compatibility with popular input and output devices E Supports host based color management systems Easily disable MINOLTA QMS QCOLOR automatic color correction when using host based ColorSync or ICM color matching E Profiles for common monitors and output devices MINOLTA QMS QCOLOR offers default color matching for a variety of common monitors and printing presses E Download device profiles For custom color matching QCOLOR sup ports downloaded to disk only ICC profiles E Support for Internet standard MINOLTA QMS QCOLOR uses sRGB for Internet standard default color matching E Individual page element correction QCOLOR separately color corrects matches graphics text and images on a singe page using printer resi dent CRDs Further Information For further information about the MINOLTA QMS color management refer to the CrownBook Introduction 141 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Repacking the Printer EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Storing the Printer Keep the following in mind when storing the printer for an extended period 1 Unplug the printer 2 Remove the OPC drum the fuser oil roller and t
58. de cover wire to the hook on the printer unit gt LL Emulations Fonts and Other Software Emulations Optional emulations such as ImageServer LNO3 and CGM are available as PostScript files This section describes how to download an emulation to the printer s hard disk Ees You must have at least one hard disk internal or external attached to the printer in order to use an optional emulation If more than one hard disk is available the emulation automatically installs itself on the disk with the most free storage space MINOLTA QMS recommends that you have at least 4 MB of memory above the base configuration and that you add at least 1 MB memory to each emulation installed This ensures that the printer can run the emulation without slowing down performance Downloading an Emulation via a Parallel Interface 1 Turn on the printer and wait for IDLE to display in the message window 2 Insert the emulation CD ROM or disk in your PC and change to that drive for example if you re using the D drive type d 3 Send the emulation to the printer s hard disk Type copy filename 1pt where filename is the name of the installation file and where is 1 to 3 4 When downloading is complete reboot the printer The emulation should be listed in the Options section of the printer s startup page in the Administration Emulation printer s configuration menu and on the advanced status
59. dequate ventilation and easy servicing IWARNING Obsiructing the ventilation grilles could present a fire hazard Achtung Abdeckung der Ventilator Schlitze kann ein Feuer ausl sen 156 Location Requirements EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Computer Requirements Printer performance depends upon the type of computer to which you con nect it We recommend a Pentium class computer with at least 16 MB of RAM if you re using Windows Me 98 95 or 32 MB of RAM if you re using Windows 2000 NT4 ENERGY STAR Compliance All models of the magicolor 2200 Series are compliant with US Environ mental Protection Agency EPA ENERGY STAR regulations After a specified period of inactivity the printer changes to a low power state the engine remains on but the fuser turns off When a print job is received the printer returns to normal power within EPA POLLUTION PREVENTER a user configurable time period Engine and Controller Specifications Engine Engine Minolta NC L4001 Duty cycle Simplex letter A4 8 000 average prints and up to pages per month 35 000 maximum prints per month Bes The duty cycle will be affected by the media type percent coverage and the number of monochrome versus color pages Print Speed Simplex The following table defines the maximum print speed in Pages Per Minute ppm Page size Monochrome ppm 4 Color pp
60. dgade 37A 9000 Aalborg telefon 96333500 Environmental Noise level Printing Less than 55 dB A Standby Less than 41 dB A Relative Operating 15 85 RH noncondensing humidity Transportation Storage 30 85 RH noncondensing Temperature Operating 50 95 F 10 35 C range Transportation Storage 32 95 F 0 35 C Altitude Operating 0 8202 ft 0 2500 m Inclination Operating 1 or less slant at any point around the machine Optimal Operating Range Acceptable Operating Range 80 a cd 70 RSS 2 60 o 907 i gt I 40 S 30 2 lt i eas 10 0 l aT 10 17 5 20 27 30 32 5 c 50 63 5 68 80 6 86 95 F Ambient Temperature Engine and Controller Specifications 161 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Physical Main Body Main Body with Main Body with Lower Input Duplex Unit and Feeder Lower Input Feeder Dimensions W 18 2 in 463 W 18 2 in 463 W 18 2 in 463 mm mm mm H 22 0 in 560 mm H 20 6 in 511 H 22 0 in 560 D 21 3 in 522 mm mm mm D 21 3 in 522 D 21 3 in 522 mm mm Weight Unpacked Unpacked Unpacked excluding 87 1 lbs 39 5 kg Printer 87 1 lbs Printer 87 1 lbs 39 5 consum 39 5 kg kg ables Lower Input Lower Input Feeder Feeder 13 2 lbs 6 0 kg 13 2 Ibs 6 0 kg Duplex Unit 3 7 lbs 1 7 kg Weight Shipping 117 lbs Ship
61. e Memory Modules DIMMs 32 64 or 128 MB PC 100 Compliant SDRAM DIMMs up to a printer maximum of 384 MB Duplex Unit Automatic duplexing Emulations Fonts Utilities and Other Software Interfaces and Daughterboards E ImageServer m TIFF E CALS LNO3 CGM Kanji Font Internal IDE Hard Disk QFORM PlanetPress forms creation utility Fonts Crown for DECnet TCP IP equipped with 10BaseT E CrownNet for Ethernet 10BaseT 100BaseTX equipped with RJ45 connector E CrownNet for Token Ring equipped with STP and UTP connectors E SCSI Interface Internal IDE Hard Disk Drive Used for storage of fonts forms and overlays virtual memory and job spooling Lower Feeder Unit LFU Media tray included Media Tray 500 Sheet Purchasing extra trays may be convenient when changing media formats and or media qualities vary Printer Stand and or Cabinet Various models available 100 Introduction EDNord Istedgade 37A 9000 Aalborg telefon 96333500 SC 210 Convenience copier with optional automatic documnet feeder Time of Day Clock Time stamps jobs in accounting files and header and trailer pages Accessories NN Attention Installing accessories always requires that the printer and accessories are turned off and unplugged during installation Antistatic Protection a rN _Attention It s very important to protect the printer co
62. e of the installation file The printer s message window reads 1 Active Job to indicate that the fonts are being downloaded to the hard disk The ft p gt prompt returns when the fonts have finished loading 9 At the ftp gt prompt end the ftp session by typing quits 1 0 When the Disk light stops flashing and the printer s message window reads IDLE for at least 30 seconds turn the printer off and then on again 1 1 When the printer s message window reads IDLE again the fonts are ready to use The fonts should be listed in the Fonts section of the printer s Advanced Status page Bes You may want to erase any installation files left on your computer and or workstation and then remove any temporary directories Kanji Font Internal IDE Hard Disk The preformatted Kanji font internal IDE hard disk contains Kanji fonts and other files These fonts can be printed at a variety of point sizes and in different styles and resolutions After the Kanji hard disk is installed in your magicolor 2210 the Kanji fonts are available for use just as if they were resident in the printer Kanji Font Internal IDE Hard Disk 115 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 What s in the Kit E Internal hard disk preformatted with the following Kanji fonts FutoGoB101 Bold FutoMinA101 Bold GothicBBB Medium Jun101 Light MidashiGo MB31 MidashiMin MA 31 e Ryumin Light KL E IDE hard disk with ribbon cable attach
63. e poor print quality media jams or damage to the printer Do not use media that is Not approved Meant for ink jet printers Folded embossed warped or wrinkled Perforated or prepunched Too slick too coarse Composed of foil or gilt Coated with a processed surface such as carbon paper heat sensitive paper heat pressure paper Irregularly shaped not rectangular not uniform in size E Bound with glue tape or paper clips or attached to ribbons hooks but tons and so forth Do not use envelopes that have E Sticky flaps E Metal clasps fasteners transparent windows peel off strips for sealing E Material that will melt vaporize offset discolor or emit dangerous fumes Do not use labels that have Label s already peeled off Labels that peel off easily Glue or sealer that might come off Material that will melt vaporize offset discolor or emit dangerous fumes 34 Introduction EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Media Types Plain Paper Formatting Format data within your application Input Upper and 500 sheets of 20 Ib bond 75 g m paper letter Optional A4 legal each capacity for other weights varies Trays accordingly Multipurpose 150 sheets of 20 Ib bond 75 g m paper capacity Tray for other weights varies accordingly Orientation Upper and Simplex Face up Duplex Face down Optional Trays Multipurpose Simplex Face down Dupl
64. ed E IDE hard disk bracket E 4screws Hardware Requirements E A Macintosh IBM PC or compatible computer Software Requirements El An application such as a word processing or desktop publishing pack age that supports the PostScript printing If you re using a Macintosh the following Macintosh system software e KanjiTalk version J1 6 0 7 or later System File version J1 6 0 7 or later Laser Prep version J1 6 0 1 or later LaserWriter version J1 6 0 2 or later Print Monitor version J1 1 3 or later MultiFinder version J1 6 1 7 or later e Macintosh OS 8 xJ E f you re using a PC the following system software e lf you re using Windows version 3 1J or later e If you re using DOS version 5 0J or later 116 Kanji Font Internal IDE Hard Disk EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Installing a Kanji Font Internal IDE Hard Disk Attention The Kanji fonts are factory installed on a formatted hard disk drive DO NOT reformat or initialize the Kanji internal hard disk Reformatting erases all data fonts and files on the disk Your warranty does not cover this error The Kanji font internal IDE hard disk is installed on the controller board in the same way any internal hard disk is installed See Internal IDE Hard Disk Drive on page 127 for detailed steps on installing an internal hard disk _Attention If you already have an internal hard disk installed you must remove it before you
65. eet and no adhesive should come through on the sur face E You can print continuously with label paper However this could affect the media feed depending on the media quality and print ing environment If problems occur stop the continuous print and print one sheet at a time E Check your application documentation for other information on printing labels Postcards Formatting Format postcard data within your application Try printing your data on a plain sheet of paper first to check placement Input Multipurpose Up to 50 sheets depending on the thickness of the Tray Only postcards Orientation Face down Type Use only postcards recommended for laser printers Weight 16 90 Ib 60 163 g m Duplexing Not supported Notes If the postcard is warped press on the warped area before putting in multipurpose tray S X Transparencies Formatting Format the information to be printed on the transparencies within your application Try printing your data on a plain sheet of paper first to check placement 38 Media Types EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Input Location Upper and Optional Trays Multipurpose tray Capacity Up to 50 sheets depending on the thickness of the transparencies If you have problems feeding 50 sheets try load ing only 5 10 sheets at a time Loading a large number of transparencies at a time may cause sta
66. eft side of the printer lift the printer and temporarily move it to a flat level surface 3 Remove the lower feeder unit from the shipping carton and place it where the printer will be located 4 Slide out the optional media tray from lower feeder unit 5 Remove any tape and packing material Put media in the optional tray 7 Slide the optional media tray all the way into the lower feeder unit es If you have removed the tray from the lower feeder unit slightly tilt up the front of the tray to insert it into the guide rails to slide it back in 8 Slightly tilt up the printer s upper media tray to remove it Lower Feeder Unit 131 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 10 9 With another person s help lift the 11 printer When lifting and carrying the printer use the pull out carrying bars and the hand grips O Slowly lower the printer onto the lower feeder unit lining up the four holes in the bottom of the printer with the corresponding pins in the lower feeder unit Place bracket L on the left side of the printer frame and secure it tightly with the thumbscrew 132 Lower Feeder Unit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 2 Hold bracket R on a slant to insert it from the front end into the bracket R slot on the right side of the printer frame then hold bracket R level and secure it tightly with the thumbscrew
67. emove the two screws holding the metal plate over the SCSI interface opening 4 You can dispose of the metal plate and screws according to local regulations 5 attach the SCSI interface card to the controller board a Position the SCSI interface card so that its ribbon cable connector aligns with the SCSI connec tor on the con troller board b Gently press the ribbon cable connector down until it s fully seated Attention Make sure that the connectors on the ribbon cable and the controller board are properly aligned Damage to the controller board could result if the pins are misaligned C Insert the SCSI interface card connector into its opening in the interface panel 126 SCSI Interface EDNord Istedgade 37A 9000 Aalborg telefon 96333500 d Secure the SCSI interface card to the interface panel with the two larger screws in the kit 5 Reinstall the controller board Gently slide the controller board into the printer until it s fully seated and then tighten the five screws 6 Reconnect all interface cables 7 Reconnect the power cord and turn on the printer Es In compliance with UL guidelines The appliance inlet is considered to be the main disconnect device 8 Print a startup page Check that the startup page lists the interface SCSI just installed under Options Using a SCSI Interface Be Installing a SCSI interface allows the attachment of external
68. eplacing the Transfer Belt 29 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 7 Remove the new transfer belt from its packaging and insert it into the printer 8 Press on the transfer belt front handle with one hand take the handle of the transfer belt fixture with your other hand and pull the fixture straight toward you es Dispose of it properly according to your local regulations 9 Rotate the transfer belt lock lever Replacing the Transfer Belt EDNord Istedgade 37A 9000 Aalborg telefon 96333500 10 Reinstall the OPC drum cartridge 1 1 Close the transfer belt lock lever 1 2 Check to make sure the laser lens cover is firmly seated 1 3 Reinstall the waste toner pack 1 4 Close the front cover Replacing the Transfer Belt 31 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Using Media EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Introduction This chapter provides information on handling selecting and storing media Refer to the Maintenance Guide for media specifications Media Handling Before purchasing a large quantity of special media do a trial printing with the same media and check print quality Check our web site www minolta qms com for a list of current approved media J Attention Do not use the media types listed below These could caus
69. er inside the printer Unfused toner can dirty your hands clothes or anything else it gets on If you accidentally get toner on your hands wash them in cool water If you accidentally get toner on your clothes lightly dust them off as much as possible If some toner remains on your clothes use cool not hot water to rinse the toner off provided your clothing is washable If toner gets on your skin wash it off with water or a neutral detergent If you get toner in your eyes wash it out immediately and consult a doctor Material Safety Data Sheets MSDS information can be found at www minolta qms com click on the Answer Base ACHTUNG Sollte Toner in Ihre Augen gelangen die Augen unbedingt sofort mit kaltem Wasser ausspilen und einen Artzt aufsuchen MSDS Informationen Material Safety Data Sheets Datenblatter zur Materialsicherheit finden Sie im Internet unter www minolta qms com klicken Sie auf Answer Base If after clearing the media jam the jam message in the control panel window persists open and close the printer s covers This should clear the jam message Handling Media Jams by Location Location of Jam Page Reference Tray 1 multipurpose tray Page 58 Tray 2 upper tray Page 57 Tray 5 optional tray lower feeder unit Near the OPC drum Page 59 Near the duplex unit Page 62 In the mailbox Page 65 In the output tray Page 66 56 Clearing Media Jams EDNor
70. ex Face up Tray Type Any standard or recycled office paper suitable for plain paper laser printers such as E Hammermill Laser Print E Georgia Pacific Microprint Laser 1000 E Neusiedler Color Copy 90 El Xerox 4024 Weight 16 24 Ib bond 60 90 g m Duplexing Up to 24 lb bond 90 g m Letterhead and Memo Media Formatting Format letterhead or memo data within your application Try print ing your data on a plain sheet of paper first to check placement Input Upper and Up to 500 sheets Optional Trays Multipurpose Up to 150 sheets Tray Orientation Upper and Face up top of page toward the right Optional Trays Multipurpose Tray Face down top of page toward the printer side Media Types EDNord Istedgade 37A 9000 Aalborg telefon 96333500 35 Type Any standard or recycled office paper suitable for plain paper laser printers such as E Hammermill Laser Print E Georgia Pacific Microprint Laser 1000 E Neusiedler Color Copy 90 E Xerox 4024 Weight 16 24 Ib bond 60 90 g m Duplexing Upper and Optional Trays Face down top of page toward the right Multipurpose Tray Face up top of page toward the printer side Notes Check your application documentation for other information about printing on letterhead and memo media Thick Stock Formatting Format the information to be printed on the thick stock within you
71. f a ream of paper Hold ing a stack of approximately 250 E D O NI P sheets at a time fan the stack to prevent static buildup for the paper before inserting it in a tray Be Do not fan transparency media Attention Always load the media short edge first Attention Do not mix media of different sizes types or weights as this will cause printer jamming E When refilling media first remove any media remaining in the tray Stack it with the new media even the edges then reload it Although the magi color 2210 was designed for printing on a wide range of media types it is not intended to print exclusively on a single media type except plain paper Continuous printing on media other than plain paper such as envelopes labels thick stock or transparencies may adversely affect print quality or reduce engine life E For media other than standard plain paper or transparencies both the driver Paper tab Paper Type option and the MP Size key on the control panel need to be selected It is important to use the MP Size key to set the multipurpose tray to the appropriate media size in order to obtain optimum printing results Autoduplexing Duplex 2 sided printing can be done automatically with the optional duplex unit installed Be Only up to 24 Ib 90g m plain paper can be duplexed 40 Loading Media EDNord Istedgade 37A 9000 Aalborg telefon 96333500 If you are printing dup
72. fon 96333500 Understanding the Media Path Understanding the printer s media path will help you locate media jams Media exit unit Output tray Fuser Transfer belt OPC drum cartridge Duplex unit optional Multipurpose tray Upper media tray Lower feeder unit LFU and optional tray optional 5 bin mailbox optional Model with QS Sal LFU a Ce Sp CRER RROK EOS Model with LFU and Mailbox a Simplex EEE Bee Duplex 54 Understanding the Media Path EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Media Tray Standard Upper Tray and Optional Tray The media tray s is are located at the bottom front of the printer The media is picked from the tray passed under the OPC drum cartridge and the transfer belt passed through the fuser and delivered via the paper exit unit to the output tray on top of the printer Lower Feed Unit LFU Tray s The LFU media tray s is are located at the bottom front of the printer in the lower feeder unit s The media fed through the LFU is picked and delivered to the output tray the same way as media from the standard upper tray Multipurpose Tray The multipurpose tray is located at the right of the printer The media is picked from the multipurpose tray passed under the OPC drum cartridge and the transfer belt passed through the fuser and delivered via the paper exit
73. from your vendor SERVICE CALL 21 see the Service amp Support Guide for addi RANS DET SENS tional contact information SERVICE CALL 22 RAY LIF SERVICE CALL 29 ALF COUNTER SERVICE CALL 2A ALF DATA SERVICE CALL 2B ALF ACCESS SERVICE CALL 2C ALF INSTALL SERVICE CALL 30 5BIN MAIL SERVICE CALL 31 5BIN INST MAIL 96 Status Error and Service Messages EDNord Istedgade 37A 9000 Aalborg telefon 96333500 HP GL HPXL and PCL Error Codes The following tables list error codes that could appear on the printer message window when running the HP GL HPXL or PCL emulation illegal character HP GL PCL Error Description Error Description Code Code 0 Not enough memory for job 0 Not enough memory for job 1 Too many transformations 1 State lost 2 Math error 2 Math error 3 Job aborted 3 Job aborted 4 Instruction not recognized 4 Out of memory for macros 5 Wrong number of parame 5 Disk full Cannot store ters fonts 6 Out of range parameter or 6 13 Internal error 1 8 7 Not used 8 Unknown character set 9 Position overflow 10 Buffer overflow 11 Not used HPXL Error Description Code 0 Not enough memory for job 1 Math error 2 7 Internal error 1 6 Status Error and Service Messages 97 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 PostScript Errors If your pr
74. g telefon 96333500 1 4 Open the duplex unit cover 1 5 Remove the jammed media by pulling it slowly from the bottom of the fuser rollers Be careful not to touch the transfer belt while removing jammed media 1 6 Close the printer s top cover 1 7 Close the duplex unit s paper guide lower cover and top cover The media jam message is no longer displayed in the printer message window Media Jams near the Fuser Unit 1 Open the top cover Attention Do not pull jammed media from the top of the printer through the fusing rollers This prevents any unfused toner from dirtying the fuser rollers 2 Carefully remove the jammed media through the media jam removal cover 3 Open the media jam removal cover and carefully remove the media that is jammed there 4 Close the media jam removal cover Clearing Media Jams 63 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 5 Close the top cover Check the release button to make sure the top cover is securely closed 6 Open the right side cover 7 Remove the jammed media by pull ing it slowly from the bottom of the fuser Be careful not to touch the transfer belt while removing jammed media 8 Close the right side cover Check the release button to make sure the duplex unit cover is securely closed The media jam message is no longer displayed in the printer message window 64 Clearing Media Jams
75. ges Print Status menu The tray does not have media Check that the media trays are loaded with media in place and secure The printer s cov ers aren t closed securely Make sure the front and top covers are closed securely Close all covers gently to avoid jarring the printer Make sure the waste toner pack in installed correctly There is a media jam Check for a media jam 70 Solving Other Problems EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution Data was An error message Handle according to the message senttothe is displayed in the displayed printer message window but it The transfer belt Remove the transfer belt Place the doesn t installation guide is front end of the intermediate transfer print not set correctly in unit installation guide 2 locations the installation rail correctly in the installation rail Next lightly push in the unit Carefully insert the transfer belt about 6 inches 152 4 mm Let go with your right hand that was holding the top handle of the trans fer belt hold the front handle with both hands and carefully push in Data Too many type Make sure you have enough printer indicator faces are being memory stays on downloaded at the same time Printer Occasionally soft Some applications send a printer prep resets ware applications file to the printer at the beg
76. he three items below are included in the OPC drum kit If one needs replacing replace all three items E Waste toner pack E OPC drum cartridge E Laser lens cover A A E Removing the used waste toner pack The steps are E Removing the used OPC drum cartridge E Replacing the laser lens cover E Installing the new OPC drum cartridge E Installing the new waste toner pack Removing the Used Waste Toner Pack A When you replace the OPC drum cartridge the printer automatically recov ers However the replaced waste toner pack consumables monitoring system must be manually reset through control panel Operator Control Consumables Items Replaced menu 1 Open the printer s front cover Replacing the OPC Drum Kit 13 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 Carefully remove the waste toner pack using the handle Keep the waste toner pack upright so the toner does not spill 3 Turn the two caps labeled A counterclockwise and remove them 4 Twist the two A caps onto the two A holes O Turn the caps clockwise to secure them 14 Replacing the OPC Drum Kit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 5 Remove waste toner pack cap labeled B and insert it into hole B 6 Dispose of the used waste toner pack Dispose of the used waste toner pack properly according to your local regulations do not dispose of
77. ializing 89 Mailbox jam 90 Please wait 88 Printing status 92 Put x paper in any bin 92 Put x paper in x bin 92 Resetting accounting 92 Waiting for idle 92 Waiting on input end job 93 Warming up 93 x Active jobs 85 Status messages 85 Strapping 151 System software Specifications 160 T TCP IP 113 123 Temperature requirements 161 Thick stock Loading 36 Printing 36 Time of Day clock 135 Toner 158 Toner Cartridge Storage 9 Toner cartridges 6 Transfer belt Lowering 18 Raising to install OPC drum cartridge 15 Replacing 28 Transfer belt unit fixture 30 Transparencies 38 Continuous printing 39 Loading 38 Printing OHP film 38 Tray 134 Lower feeder unit Tray 5 tray 134 Multipurpose tray 43 Optional lower feeder unit 41 172 Index EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Upper also known as Standard Tray 2 134 Upper standard tray 2 41 Tray 1 43 Tray 2 41 134 Troubleshooting 5 bin mailbox jams 66 Color looks wrong 84 Duplexing 73 Media jams 67 68 Nothing is printed 74 Printer resets 71 Printer takes too much time 72 Status service and error messages 85 U UNIX 113 Upper standard tray 41 V Ventilation grilles 156 W Waiting for idle message 92 Waiting for idle status message 92 Waiting on input end job message 93 Warming up message 93 Warm up time 158 Waste toner pack Installing 19 Removing 13 Replacing 13 19 Wrist strap for antistatic protection 101 X
78. icolor 2210 This printer resident application gives you the ability to store PostScript forms on the printer s hard disk and fill those forms with your application s ASCII print stream Features include Definition of page formatting and fonts Duplexing with binding margin offsets Two sided forms with text fill in on front and or back Gray bar listing formats Automatic page numbering ANSI carriage control recognition Single and multipart forms Labels Logos and watermarks Be QFORM doesn t support color features Refer to the documentation that comes in the QFORM kit for installation and usage instructions PlanetPress PlanetPress is an electronic forms package that allows the creation and modification of business forms MICR checks bar codes and other preprinted forms Refer to the documentation that comes in the PlanetPress kit for installation and usage instructions 122 QFORM EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Interfaces and Daughterboards ne Interfaces Your printer supports the following interface cards E CrownNet for Ethernet 10BaseT 100BaseTX TCP IP NetWare Ether talk LAN Manager LAN Server for an additional CrownNet for Ethernet connection E CrownNet for Token Ring TCP IP NetWare LAN Manager LAN Server E Crown for DECnet TCP IP You can install one of these interface cards in addition to the two standard interfaces parallel and CrownNet for Etherne
79. ing tabs and are not bent _Aitention i Always readjust the media guides after inserting the media Improperly adjusted guides may cause poor print quality media jams or printer damage 5 Slide the tray back into the printer Be If you have removed the tray from the printer slightly tilt up the tray to insert it into the installation rails to slide it back in Multipurpose Tray Page sizes other than letter A4 and legal can be printed only from the multi purpose tray also known as tray 1 Use the MP Multipurpose Size key on the control panel to set the page size Other special types of media such as thick stock transparencies and enve lopes are also fed from the multipurpose tray See Media Specifications in the Maintenance Guide for more information about media Loading Media 43 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 AN E A Load only one type size of media per tray at a time the right side of the printer 3 Load the media face down short edge toward the printer 1 Open the multipurpose tray on 2 Open the media support Attention Loading Media EDNord Istedgade 37A 9000 Aalborg telefon 96333500 44 Often an arrow on the paper package label indicates the face up printing side of the paper A fill limit mark is provided on the inside of the media guides on the multipurpose tray The multi pu
80. inning of interfere with each each document When this occurs other other prep files cannot be sent without resetting the printer Monitor your activities to see if there is a correlation between your use of a certain application and the printer resetting If so contact the application developer Downloading too Additional memory RAM or a hard many typefaces drive which can be used for font can overload the storage is available and easily printer memory and installed cause the printer to reset to default Solving Other Problems 71 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution Printing The printer is set to It takes more time to print with special takes too a slow printing media When using regular paper make much mode for example sure that the media type is set properly time for OHP thick in the driver stock or some other special kind of media The printer is set to It takes a little time for printing to start in power saving power saving mode If you do not want mode to use this mode disable it The printer mem Add more memory ory is insufficient A blank One or more of the Check the toner cartridges The image startup toner cartridges is does not print if the cartridges are page defective empty or empty ejects or missing If the toner cartridges are not empty blank and blank pages are ejecting take each pages cartridge out rock
81. inter is having trouble printing when using PostScript emulation you should turn on the Error Handler in the control panel menu Error Handler is a diagnostic tool that identifies PostScript errors encountered during a print job Menu Administration Startup Options Do Error Handler Choices Yes Load the Error Handler on reboot No Don t load the Error Handler on reboot Default No Notes Refer to the PostScript Language Reference Manual Adobe Systems Incorporated Reading PA Addison Wesley 1990 ISBN 0 201 18127 4 for information on PostScript errors You must reboot the printer after turning on the error handler Additional Assistance If you ve followed all of the instructions in this guide and still have problems you can t solve refer to the Service 8 Support Guide or visit our web site at www minolta qms com for current information on getting help 98 Additional Assistance EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Installing Other Accessories EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Introduction This chapter provides information about the following accessories Contact your local vendor for purchase information 5 bin Mailbox Three models For 100 120 or 220 volt printers Automatic Document ADF for convenience copier Feeder ADF for SC 210 110 BuzzBox Via parallel connection for 100 120 and 220 volts Dual In Lin
82. ion 94 Status Error and Service Messages EDNord Istedgade 37A 9000 Aalborg telefon 96333500 This service message Means SERVICE CALL 05 FLASH ROM SERVICE CALL 08 MAIN MOTOR n ERVICE CALL 09 FUSING MOTOR n ERVICE CALL OB XFER FAN BE iT n ERVICE CALL OC PWR SUPPLY FAN SERVICE CALL 0D ENGINE FAN SERVICE CALL OE SUCTION FAN SERVICE CALL OF FUSING UNIT FAN SERVICE CALL 10 POLYGON MOTOR SERVICE CALL 12 LASER ERROR SERVICE CALL 14 XFER ROLLER SERVICE CALL 15 XFER BELT CLN SERVICE CALL 16 XFER BELT ROT SERVICE CALL 17 TONER RACK SERVICE CALL 1A FUS UPP HIGHTMP SERVICE CALL 1B FUS UPP THERM An error has been detected with the item indicated in the service message Correc tion of these errors is performed by a MINOLTA QMS authorized service pro vider only Contact your local vendor A service message sometimes occurs as a result of an unusual combination of events not because of an actual problem When the printer stops and a service message displays in the message window turn the printer off and then back on This often clears the service message indicator and printer operation resumes Always try this before ma
83. ire drum kit The transfer roller unit is Reset the transfer roller unit misinstalled The media is moist from Adjust the humidity for paper storage humidity Remove the moist media and replace it with new dry media The media set in the driver Load the correct media in the printer mismatches the media loaded in the printer Image is Image darkness sensor is Open the front cover Lift up the transfer too light dirty belt release lever to the 12 o clock posi there is tion Next return the lever to the 3 low image o clock position Repeat this operation density several times This cleans the surface of the image darkness sensor The media is moist from Remove the moist media and replace humidity with new dry media There is not much toner Remove the toner cartridge and gently left in the cartridge rock it horizontally five or six times to redistribute the toner Replace the toner cartridge One or more of the toner Remove the toner cartridges and check cartridges is defective for damage If necessary replace it Media type may be set Envelopes glossy stock labels trans incorrectly fer media and thick stock have to be set in the thick stock mode The image transfer unit Reinstall the image transfer unit If nec may be misinstalled or essary replace it defective 74 Solving Problems with Printing Quality EDNord Istedgade 37A 9000 Aalborg telefon 96333500 defective Symptom Cause Solu
84. is defective Remove the toner cartridge and check for damage If necessary replace it The OPC drum cartridge is damaged Remove the OPC drum cartridge and check for damage If necessary replace the entire drum kit Image is One or more of the toner Remove the toner cartridge and check too dark cartridges is defective for damage If necessary replace it The OPC drum cartridge is Remove the OPC drum cartridge and ABCDE damaged check for damage If necessary replace ABCDE the entire drum kit ABCDE ABCDE Dark The toner in one or more Remove the toner cartridges and gently tones are of the toner cartridges is rock them five or six times to redistrib uneven uneven ute the toner Then reinstall the car tridges The OPC drum cartridge is damaged Remove the OPC drum cartridge and check for damage If necessary replace the entire drum kit 78 Solving Problems with Printing Quality EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution There are toner smudges or residual images ABCDE ABCDE ABCDE ABCDE One or more of the toner cartridges is misinstalled or defective If the toner smudges are on only the front of the page E Remove the toner cartridges and gently rock them five or six times to redistribute the toner Then reinstall the cartridges E One or more toner cartridges may
85. ixiereinheit einige Zeit ab hlen bevor Sie diese ber hren Open the printer s top cover 3 Rotate the two lock levers to release the fuser oil roller 4 Remove the fuser oil roller 5 Store the fuser oil roller in its original shipping bag 6 Close the printer s top cover Remove the Toner Cartridges 1 Open the printer s front cover Remove the Cables 146 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 Remove the four toner cartridges and store them in their original packag ing If the original packaging is not available protect the toner cartridges from spilling toner Remove the Waste Toner Pack 1 With the printer s front cover open remove the waste toner pack from the printer 2 Use the three plugs on the side of the waste toner pack to seal the opening 3 Store the waste toner pack in its original packaging Remove OPC Drum Cartridge Remove the OPC drum cartridge and store it in its original packaging If the original packaging is not available protect the OPC drum cartridge from dam age and light Remove Transfer Belt 1 Remove the transfer belt and store it in a plastic bag in a box to avoid toner spillage 2 Close the printer s front cover Remove the Duplex Unit es If you don t have a duplex unit installed skip to the next section Open the duplex cover and unhook the spring wire Loosen the two thumbscrews until the duplex unit moves freely away from the right side
86. king a service call Service calls should be placed to the ven dor from whom you purchased the printer If you cannot get service from your vendor see the Service amp Support Guide for addi tional contact information Status Error and Service Messages EDNord Istedgade 37A 9000 Aalborg telefon 96333500 95 This service Means message SERVICE CALL 1C An error has been detected with the item LOW WARMUP indicated in the service message Correc tion of these errors is performed by a SERVICE CALL 1D MINOLTA QMS authorized service pro LOW LOWTMP vider only Contact your local vendor SERVICE CALL 1E A service message sometimes occurs as a LOW HIGTMP ee result of an unusual combination of events SERVICE CALL 18 not because of an actual problem When UPP WARMUP the printer stops and a service message displays in the message window turn the SERVICE CALL 19 printer off and then back on This often UPP LOWTMP clears the service message indicator and printer operation resumes Always try this SERVICE CAGHOT before making a service call OW THER SERVICE CALL 20 Service calls should be placed to the ven RETRACT dor from whom you purchased the printer If you cannot get service
87. less slant at any point around the machine surface capable of supporting the printer accessories consumables and media Weights are shown below Component Weight Printer 87 1 Ibs 39 5 kg Consumables such as toner OPC drum 11 Ibs 5 0 kg total Media 5 2 lbs 1 9 kg per ream of 20 Ib bond 75 g m paper Lower feeder unit each 14 8 Ibs 6 7 kg Duplex unit 5 3 Ibs 2 4 kg 5 bin mailbox 15 5 Ibs 7 0 kg Bes A surface can be tested for levelness with a standard round pencil If the pencil rolls the surface is not level Clear the area of any obstruction or items such as cables that might prevent the printer from sitting directly on the flat level surface E In an area with an ambient temperature range of 50 95 F 10 35 C and relative humidity range of 15 85 noncondensating Location Requirements 155 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 E Away from cooling and heating sources extreme temperature or humidity changes direct sunlight excessive dust corrosive chemicals or vapors such as ammonia water pipes refrigerators and any strong electro magnetic field such as that created by an air conditioner open flames or items that can easily burn or items that produce excessive vibration If the printer is located in a cold room that is rapidly heated or if the printer is moved from a cold place to a war
88. lex from the upper or optional tray load the media print ing side down with the top of the media or letterhead or memo information toward the right side of the tray If you are printing duplex from the multipur pose tray load the media printing side up with the top of the media toward the printer Be The options in the driver are Simplex 1 sided pages or Long Edge flipped horizontally as in a loose leaf notebook or Short Edge flipped vertically as on a clipboard Upper and Optional Media Trays 1 Slide the media tray open 2 Push the media pressure plate down to lock it in position Loading Media 41 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 3 Adjust the media guides to fit the size paper you re loading Squeeze the retainers move the guides to the appropriate location media sizes are listed on the tray and release the retainers The media should fit easily between the guides 4 Load the paper face up short edge toward the right of the tray Often an arrow on the media package label indicates the printing side of the media Do not overfill the tray A fill limit mark is provided on the inside of the tray The media tray holds 500 sheets of 20 Ib bond 75 g m paper 42 Loading Media EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Make sure that the paper fits easily between the guides and the paper corners are under the left and right media separat
89. ller on the table do it as shown in the illustration Do not allow the roller surface to contact the table or get dirty This could lower image quality 5 Turn the release levers front rear to release the fuser unit Replacing the Fuser Unit and Transfer Roller Kit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 21 6 Holding the fuser unit handles lift up the unit Bes Dispose of it properly according to your local regulations 7 Remove the new fuser from its shipping box 22 Replacing the Fuser Unit and Transfer Roller Kit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 8 Carefully lower the new fuser unit so that the two pins in the fuser unit installation section go into the two installation holes in the fuser unit 9 Press in on the fuser unit release levers and rotate them downward O This secures the fuser unit Aitention If the fuser unit release levers are not set correctly the fuser oil roller cannot be installed Set the fuser unit release levers to the fixed position Replacing the Fuser Unit and Transfer Roller Kit 23 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 0 Reinstall the fuser oil roller removed in step 4 1 1 Rotate the two oil roller levers to lock the oil roller into place 1 2 Close the printer s top cover Check the release button to make sure the top cover is properly closed Re
90. lt X gt IN INPUT lt Y gt PUT lt SIZE gt The lt x gt specified media is not in the input tray lt Y gt The Operator Control Chain Refill the tray with the specified type media Refill the tray with PAPER IN Inputbins is set to Off andthe the specified size lt BIN gt displayed tray is empty Refill it media with the specified size media lt SIZE gt is the media size detected by the engine and lt BIN gt is the empty tray PUT lt IYPE Operator Control Chain Input Refill the tray with MEDIA gt IN bins is set to On and achained the specified type INPUT BIN tray is empty media REPLACE lt xX gt The specified item lt x gt needs Replace the speci to be replaced such as the fied item OPC drum RESETTING The reset accounting operation No action needed ACCOUNTING is in process WAITING FOR IDLE An active job is in process Access to the menu is not allowed until the job is finished Wait until the print job is finished and the printer goes idle Status Error and Service Messages EDNord Istedgade 37A 9000 Aalborg telefon 96333500 This message means Do this WAITING ON INPUT END JOB The compiler is waiting on incoming data for the first job in the queue The job may not have an end of job indicator and therefore cannot end The message clears if more input arrives from the port or
91. lt X gt TONER EMPTY The lt x gt color toner cartridge is empty Replace the toner cartridge Status Error and Service Messages EDNord Istedgade 37A 9000 Aalborg telefon 96333500 85 This message means Do this lt X gt TONER LOW The lt x gt color toner cartridge is low There is still enough for approximately 100 letter A4 pages at 5 coverage before the printer stops Redistribute the toner in the car tridge or replace the cartridge ACC ALREADY DISABLI ED ACC ALREADY The accounting option selected is now in effect No action needed ENABLED ACC DISABLED ACC ENABLED ACC FILE 95 The Job Accounting File is 80 If you want FULL 85 90 or 95 full accounting enabled copy the ACC FILE 90 job accounting and FULL paper accounting files to floppy ACC FILE 85 disk s or transfer FULL them to your host computer using ftp ACC FILE 80 if available Then FULL reset the account ing files so that new jobs can be accepted If you don t want to use accounting you can disable it RE MOVE ACC FILES GOT D The accounting option is disabled and the accounting files are empty After a reset the files are removed This prevents you from wasting disk space with empty accounting files No action needed
92. m A4 20 5 Letter 20 5 Legal 20 4 Engine and Controller Specifications 157 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Transparency Film A 3 8 2 4 A4 Label A A4 3 8 2 4 Thick A A4 3 8 2 4 Print Speed Autoduplex The following table defines the maximum print speed in Pages Per Minute ppm Page size Monochrome ppm 4 Color ppm A4 10 2 5 Letter 10 2 5 Legal 10 1 5 General Printer type Desktop non impact 4 color printer Print method Scanner Semiconductor laser with rotating mirror Recorder Black writing electrophotographic Process Cyan magenta yellow and black dry toner image transfer to print media Fuser Heated rollers Resolution Standard 1200x1200 dpi Toner Type Microfine dry single component Packaging User replaceable cartridges Warm up time Maximum 110 volts 150 seconds 220 volts 160 seconds Input sources Standard 500 sheet tray 150 sheet multipurpose tray Optional 500 sheet lower input feeder Output 250 sheet tray on top of printer 158 Engine and Controller Specifications EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Controller CPU IDT RC64574 Resident emulations PostScript Level 3 600 1200 dpi HP PCL PCL5c PCL XL PCL5e GL2 HP PaintJet XL300 compatible 600 dpi 600 1200 dpi GL2 only PDF Version 1 2 HP
93. m humid place condensation may occur within the printer degrading print quality If this occurs allow the printer to adapt to the environment for about one hour before use E Away from water If using a humidifier or water vaporizer in the room with the printer use only purified or distilled water Impurities in the water may be released into the air where they can accumulate inside the printer and cause degraded printer output Away from open flames or items that can easily burn At an altitude of 0 8202 0 2500 m Away from items that produce excessive vibration Near your computer 6 5 2 m or less for an IEEE 1284 bidirectional par allel connection cables for other connections may be longer Close to an easily accessible grounded power supply on an exclusively dedicated power outlet WARNING Do not connect the groundwire to gas or water pipes or grounding for telephones Achtung Das Massekabel keinesfalls an eine Gas oder Wasserleitung oder eine Erdung f r Telefone anschlie en E Not connected to the same electrical outlet as noise generating equip ment If the printer is connected to the same circuit used by other high current machines such as a copier or air conditioner or to an electri cally noisy machine low voltage or noise may cause overheating com puting errors resulting in data loss and improper performance E Ina well ventilated area but away from wind E With enough space to allow a
94. m the top of the printer through the fusing rollers This prevents any unfused toner from dirtying the fuser rollers SON E es 60 Clearing Media Jams EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 Carefully remove the jammed media in the top cover media reverse area a o N n RN 3 Open the media jam removal cover with your left hand and carefully remove the jammed media in the duplex media feed area with your right hand 4 Close the media jam removal cover with your left hand and close the top cover 5 Check the release button to make sure the door is securely closed 6 If the multipurpose tray is closed open it Clearing Media Jams 61 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Pressing the duplex unit cover release carefully open the cover Remove the jammed media Close the duplex unit s cover Ooo N Close the multipurpose tray il ANI 1 1 If there still is a jam message press the right side cover release button and carefully open the cover all the way 1 2 Lift the inner paper guide 1 3 Remove the jammed media by pulling it toward you If the media came out easily skip ahead to step 15 If the media did not come out easily or if you cannot reach the media from this area keep the duplex unit s lower cover open 62 Clearing Media Jams EDNord Istedgade 37A 9000 Aalbor
95. memory 103 Advanced printing features Memory 104 AIDC 84 Cycle 73 Sensor 75 ANSI 122 Antistatic protection 101 ASCII 122 Autoduplex 40 Print speed 158 Auto Image Density Control also known as AIDC 75 Automatic jam recovery 53 Basic performance 104 BuzzBox 100 101 Installation 102 C Cable Removing 146 Cancel all jobs message 87 Cancel job message 87 Cancelling job Status message 87 Cassette see tray 134 CGM 112 Check waste toner message 87 Cleaning AIDC sensor 75 Cleaning solutions 48 Image darkness sensor 75 Codes Error 97 Color Color Rendering Dictionaries CRDs 140 PANTONE 140 Profiles 141 QCOLOR Technology 140 See also the CrownBooks 141 Consumables Life Expectancy 6 Replacement 6 Continuous printing 40 Control panel messages 85 Controller Board removal 106 Specifications 159 Convience copier 101 Cooldown pause 87 CRDs 140 Created files message 88 Creating x file message 88 D Default memory 105 DIMMs 103 Additional 104 DOC See Document Options Commands Document Opiion Commands Header trailer page 163 HP PCL 5e emulation commands 164 HP GL emulation commands 163 Job and subjob boundary commands 165 Lineprinter emulation commands 164 LNO3 commands 166 Dual In Line Memory Modules See DIMMs 103 Duplex Definition 7 Manual duplexing 55 Printing 40 Duplex unit 107 Duty cycle 157 E Electrostatic discharge 101 Emulation 112 Downloading optional 112 End jo
96. n the printer during printing Do not tap paper stacks on the printer Do not tilt lubricate or disassemble the printer Do not touch the electrical contacts gears or laser beam devices Doing so may damage the printer and cause the print quality to deteriorate Keep media in the output tray at minimum level If the media stacks too high your printer may experience media jams and excessive media curl E Lift the printer from the bottom only using the carrying grips and the carrying bars Make sure two people are available to lift the printer when moving it When moving the printer keep the printer level to avoid toner spillage E f you get toner on your skin wash it off with cool water and neutral detergent If you get toner in your eyes wash it out immediately with cool water and consult a doctor Material Safety Data Sheets MSDS information can be found at www minolta qms com click on the Answer Base ACHTUNG Sollte Toner in Ihre Augen gelangen die Augen unbedingt sofort mit kaltem Wasser ausspilen und einen Arizt aufsuchen MSDS Informationen Material Safety Data Sheets Datenblatter zur Materialsicherheit finden Sie im Internet unter www minolta qms com klicken Sie auf Answer Base Read all caution and warning labels carefully making sure to follow any instructions contained in them These labels are located on the inside of the printer s covers and the interior of the printer body E
97. nd other consumables for the magicolor 2210 are available from your local vendor or Q SHOP www q shop com See the Service amp Support Guide for the telephone number of the MINOLTA QMS office nearest you for information on ordering Replacing Toner Cartridges Characters and images are created in your laser printer through a process that applies toner to the photosensitive OPC drum which functions like pho tographic film Your printer uses four toner cartridges black yellow magenta and cyan Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself Be The carbon particle toner is nontoxic If you get toner on your hands wash them in cool water or a neutral detergent If you get toner on your clothes lightly dust them off as much as possible If some toner remains on your clothes use cool not hot water to rinse the toner off provided your clothing is washable If you get toner in your eyes wash it out immediately and consult a doctor Material Safety Data Sheets MSDS information can be found at www minolta qms com click on the Answer Base ACHTUNG Sollte Toner in Ihre Augen gelangen die Augen unbedingt sofort mit kaltem Wasser ausspilen und einen Artzt aufsuchen MSDS Informationen Material Safety Data Sheets Datenblatter zur Materialsicherheit finden Sie im Internet unter www minolta qms com klicken Sie auf Answer Base Toner Cartridge Life A tone
98. ndise Authorization number 145 Returning printer 145 RMA number 145 S SC 210 convenience copier 101 Screen cover 119 SCSI 125 SCSI interface kit Installation procedure 125 Service Messages 85 Service messages 85 Shipping printer 145 Replacement packaging 145 149 RMA number 145 Simplex definition 7 SIO 123 Slant 75 82 Specifcations Internal IDE hard disk 160 Specifications CGM 159 Consumables 6 Index 171 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Controller 157 159 CPU 159 CrownNet Ethernet 159 Duty cycle 157 Emulations 159 Engine 157 Environmental 161 Flash ROM 160 Fonts 159 ImageServer 159 Input sources 158 Interfaces 159 Lineprinter 159 Media 162 Memory 160 Network interface 159 Optional emulations 159 Optional interfaces 159 Options 160 Output 158 Parallel 159 Physical 162 Print method 158 Print speed 157 158 Resolution 158 SCSI interface 159 System software 160 Temperature 161 Toner 158 Toner cartridges 6 Warm up time 158 Spooling performance increase 105 Static electricity discharge 101 Status message Acc already disabled 86 Acc disabled 86 Acc enabled 86 Acc file x full 86 Acc files got removed 86 Cancel all jobs 87 Cancel job 87 Check waste toner 87 Created files 88 Creating x file 88 End job 88 End job 93 Extended accounting file size 88 Fuser oil roller Fuser oil empty 89 Idle 89 Idle input printing 89 Init
99. ng of the printer WARNING 2 The fuser unit can become extremely hot and cause severe burns Make sure the unit is cool before handling it ACHTUNG Die Fixiereinheit kann sehr hei werden so da Verbrennungsgefahr besteht Bitte lassen Sie die Fixiereinheit einige Zeit abiihlen bevor Sie diese ber hren When the fuser oil roller is worn out the message REPLACE OIL ROLLER appears and the printer does not print Replace the fuser oil roller After the new roller is installed printing automatically resumes if you have not turned off the printer Open the printer s top cover 2 Rotate the two fuser oil roller lock levers to release the fuser oil roller ES Dispose of it properly according to your local regu lations 26 Replacing the Fuser Oil Roller EDNord Istedgade 37A 9000 Aalborg telefon 96333500 3 Remove the new fuser oil roller from its shipping box _Attention If you set the new fuser oil roller on a table do it as shown in the illustration Do not allow the roller surface to contact the table or get dirty This could lower image quality 4 Insert the new fuser oil roller installation guides front rear into the fuser unit installation rail 5 Carefully lower the roller 6 Rotate the two oil roller levers to lock the oil roller into place _Attention If the two fuser oil roller release levers are not correctly set the top cover c
100. nter Jf Attention Failure to follow these instructions could result in voiding your warranty If you need to relocate or ship your printer after it s been installed follow the procedures in this chapter to prevent damage to the printer and to keep your warranty valid Be We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer If you re returning just the printer for service do not return the interface cables power cable documentation media tray s or accessories Attention MINOLTA QMS cannot be held responsible for damage to your printer during shipment that results from the improper packaging of your printer You must use the instructions given in this section before repacking the printer in its original shipping carton with the original packing materials Original shipping cartons are secured to a pallet using disposable strapping and buckling supplies These supplies must be replaced prior to shipping the printer If you need replacement packaging in the United States call MINOLTA QMS Spares at 251 633 4300 extension 2530 and request catalog number 2600674 901 For locations outside the United States refer to the Service amp Support Guide or www minolta qms com If you return the printer for service be sure to write the RMA Return Merchandise Authorization number you received from your customer support representative on the outside of the carton before shi
101. ntroller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board If an antistatic wrist strap is provided in your printer option kit attach one end of it to your wrist and the other end to any convenient electrical ground for example the bare metal chassis of equipment as on the back of a computer that is plugged in but turned off Never attach the wrist strap to any piece of equipment with an electrical current present Turn off all power switches first Plastic rubber wood painted metal surfaces and telephones are not acceptable grounding points The printer isn t an acceptable grounding point either because it must be unplugged before you perform this task If you don t have an antistatic wrist strap discharge your body s static electric charge by touching a grounded surface before you handle any printer boards or components and before removing the controller board Also avoid walking around after grounding yourself BuzzBox BuzzBox is a printer accessory that warns you with a buzzer and or a blinking light any time the printer goes off line This means you re alerted to print job interruptions such as empty media trays or other consumable issues Antistatic Protection 101 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 What s in the Kit The BuzzBox kit contains the following items E BuzzBox E Interface box E RJ 11 cable
102. oad them in the tray one sheet at a time Do not fan transparencies before loading them The media is moist from humidity Remove the moist media and replace it with new dry media Unsupported media wrong size thickness type etc is being used Use media that is covered by the printer warranty Media supply roller is dirty Clean the media supply roller 68 Solving Problems with Media Jams EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Solving Other Problems Symptom Cause Solution Printer The power cordis Turn the power switch off O position power is not correctly then remove the power cord from the not on plugged into the outlet and plug it back in outlet The mailbox power Turn the power switch and the mailbox cord is not correctly power switch off O position then connected reconnect the mailbox power cord using the procedure below Connect the mailbox power cord plug end to the mailbox power socket lower connection Connect the mailbox power cord socket end to the printer power plug Connect the printer power cord socket end to the mailbox power plug upper connection Plug the printer power cord into the outlet Something is Plug another electrical appliance into wrong with the out the outlet and see whether it operates let you are using properly for the printer The power switch Set the power swit
103. of the printer Lift duplex unit up and away from the printer Install the original right side cover that came with the printer Repack the duplex unit in its original shipping carton for storage or shipment OAU ND If you re returning the printer for service you don t need to return the duplex unit unless the problem is with the duplex unit 147 Remove the Waste Toner Pack EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Remove the 5 bin Mailbox OIR CO IN Es If you don t have a 5 bin mailbox installed skip to the next section Remove the power cable Remove the side plates and loosen the thumbscrews Lift 5 bin mailbox up and away from the printer Replace the original screen covers on the top of the printer Repack the 5 bin mailbox in its original shipping carton for storage or shipment Bes If you re returning the printer for service you don t need to return the 5 bin mailbox unless the problem is with the 5 bin mailbox Remove the Lower Feeder Unit ark WN es If you don t have a lower feeder unit installed skip to the next section Remove the rear bracket securing the lower feeder unit to the printer Remove the upper media tray Remove the brackets on the right and left in front that are securing the optional tray to the printer Replace the upper media tray With the help of another person lift the printer by its carrying grips and carrying bar
104. on a flat surface so the controller boara lies flat and the interface panel is facing you 4 Attach the IDE hard disk to the hard disk bracket Attach the IDE hard disk to the bracket with the grooved end of the bracket facing the ribbon cable The screw holes in the bottom of the hard disk should match up with the 128 Internal IDE Hard Disk Drive EDNord Istedgade 37A 9000 Aalborg telefon 96333500 holes on the hard disk bracket Fasten the hard disk to the bracket with the screws provided 5 Position the hard disk so that the four support posts face the controller board the colored stripe on the ribbon cable faces away from you and the connector is down 6 Insert ribbon cable connector pin 1 the colored stripe side of the cable in hard disk connector pin 1 Attention Make sure that the ribbon cable connector and the controller board connector pins are properly aligned Damage to the controller board could result if the pins are misaligned 7 Press down gently but firmly on the cable connector until it is fully seated Attention Do not push or pull with the ribbon cable Use the cable connector 8 Align the support posts with the holes on the controller board and then press down to secure the hard disk to the controller board So that you don t stress the board press one corner at a time to secure the hard disk to the controller board If you re installing DIMMs go to the next section
105. oner cartridges from the printer and return them to their original packaging If the original packag ing is not available protect the toner cartridges from spilling toner and protect the OPC drum cartridge from damage and light Relocating Your Printer Occasionally you may have to move your printer to a different location either nearby or to a distant location To avoid damage to your printer we advise you to follow the next instructions very carefully 1 Turn off the power to your printer 2 If the printer has a lower feeder unit and or a 5 bin mailbox remove them 3 If you are moving to a distant location follow the instructions for repacking the printer 4 Relocate the printer Your printer weighs approximately 87 1 Ibs 39 5 kg without consumables Be sure to have help when lifting and moving it ACHTUNG Das Gewicht dieses Druckers betragt ohne Verbrauchsmaiterial ca 39 5 kg Bitte versuchen Sie niemals den Drucker alleine anzuheben oder zu transportieren 5 Unpack and set up the printer in its new location 6 Reinstall the accessories you removed in step 2 Be We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer Refer to the Service amp Support Guide or www minolta qms com for additional information on where to obtain assistance if necessary 144 Storing the Printer EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Repacking the Pri
106. ord Istedgade 37A 9000 Aalborg telefon 96333500 L Labels Continuous printing 38 Loading 37 38 Printing 37 38 LAN Manager 123 Server 123 Laser lens cover 16 Lineprinter DOC 164 LNO3 112 LNO3 DOC 166 Loading media 40 Lower feeder unit Installation 101 Lower input feeder Removing 148 Mailbox Bin 120 Mailbox jam 90 Mailbox jam message 90 Maintenance Paper exit rollers 50 Maximum performance 104 Media Automatic jam recovery 53 Clearing media jams 55 Loading 40 Media path 5 bin mailbox 55 Duplex unit 55 Trays 55 Path 54 Preventing jams 52 Refilling cassette 40 Refilling multipurpose tray 40 Specifications 162 Tray 134 Tray fill limit mark 42 45 Media jams 67 68 Drum inner and outer jams 58 Inner outer and drum jams 58 Lower right side door 58 Outer inner and drum jams 58 Vertical transport area 58 Memory modules DIMMs Dual in line memory modules 103 Memory requirements 104 Memory standard 105 Memory Quick Config 105 MICR checks 122 Minimum system memory requirements 104 Moving printer 145 Replacement packaging 145 149 Multipurpose tray also known as tray 1 43 N NetWare 123 Network interface Installation 123 Using 125 O OHP film 39 OPC drum cartridge 13 29 Installing 17 Kit 7 13 Removing 15 Replacing 17 Optional lower feeder unit tray 41 Ordering consumables 8 P Packaging printer Replacement 145 149 Page definition 7 Paper Jams 67 68 Pass defini
107. other Replace the entire OPC drum kit spacing Vertical The laser lens cover may Check to see if the laser lens cover is streaking be dirty dirty If necessary clean it with a clean appears soft cloth oe One or more toner car The item may be defective or misin ABCIDE tridges may be defective stalled Remove the designate item ABCE The OPC drum may be check it for damage and reinstall it If ABCIDE defective or misinstalled necessary replace the entire drum kit ABCIDE The fuser unit may be defective or misinstalled The transfer unit may be defective or misinstalled If a wide vertical white Clean the transfer belt surface If neces band appears check the sary replace it transfer belt surface Make sure that the transfer unit is closed The The OPC drum cartridge is Check the OPC drum cartridge If nec image is defective essary replace the entire drum kit offset The fuser oil roller is Check the fuser oil roller If necessary defective replace it ABCDE The fuser unit is defective Check the fuser unit If necessary ABCDE replace it ABCDE ABCDE Solving Problems with Printing Quality 83 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution Colors One or more of the toner Remove the toner cartridges and rein look dras cartridges are incorrectly stall them tically installed wrong Colors
108. page 112 Emulations Fonts and Other Software EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Downloading an Emulation via an Ethernet Interface Be Before you begin this procedure your printer and PC or UNIX workstation must be connected to an Ethernet network running TCP IP and have valid IP addresses 1 Turn on the printer and wait for IDLE to display in the message window 2 If your PC is running Windows change to DOS Insert the emulation CD ROM or disk in your PC and change to that drive for example if you re using the D drive type d 1 If you want to download the emulation from a UNIX workstation copy the installation file from the emulation CD ROM or disk to a temporary directory on your UNIX workstation then change to that directory 4 Open an ftp session at your PC or workstation by typing one of the following commands ftp printernamet for example ftp pctdev6W ftp ipaddress for example ftp 161 33 130 454 5 When prompted for a user name and password press Enter for both An ftp gt prompt displays 6 At the ft p gt prompt change to binary mode by typing bind 7 At the ft p gt prompt send the emulation file to the printer s hard disk by typing put filename where filename is the name of the installation file The printer s message window reads 1 ACTIVE JOB to indicate that the emulation is being downloaded to the hard disk The ft p gt prompt returns when the emulation h
109. ping Shipping including 53 kg Printer 117 lbs 53 Printer 117 lbs 53 consumabl kg kg es Lower Input Lower Input Feeder Feeder 14 8 lbs 6 7 kg 31 Ibs 14 kg Duplex Unit 5 3 lbs 2 4 kg Notes Shipped separately Print Media Delivery Output Face down Output Tray Capacity 500 sheets of 20 lb bond 75 g m paper Tray Delivery Output Face down Mailbox Mailbox Bin Capacity Each bin holds approximately 50 sheets of 16 24 Ib 60 90 g m bond letter A4 paper only Input sources transparencies transparencies thick stock transparencies Upper input feeder 500 sheet tray Paper Optional lower input feeder 500 sheet tray Paper Multipurpose tray 150 sheet Envelopes labels paper 162 Print Media EDNord Istedgade 37A 9000 Aalborg telefon 96333500 types and weights Media sizes See Media Types on page 35 Notes The maximum media weight supported for duplex printing is 24 Ib bond 90g m Document Option Commands This lists the supported Document Option Commands DOCs for your magi color 2210 The commands are grouped by feature type Each command is preceded by either a DOC statement or an Include Feature statement IncludeFeature See the Crown Document Option Commands manual for information on all other commands Supported DOCs Header Trailer Page Commands Print charge number Print cop
110. placing the Transfer Roller Unit es If there is media in the multipurpose tray remove it Close the multi purpose tray 1 Press the right cover release button and carefully open the right cover 24 Replacing the Fuser Unit and Transfer Roller Kit EDNord Istedgade 37A 9000 Aalborg telefon 96333500 2 Holding the two transfer roller unit handles remove the trans fer roller unit Bes Dispose of it properly according to your local regulations 3 Remove the new transfer roller unit from the fuser kit box Aitention Do not touch the surface of the transfer roller unit This could lower image quality 4 Place the new transfer roller unit on a level surface 5 Lift up the two transfer roller unit handles 6 Holding the two transfer roller unit handles carefully lower it so the transfer roller unit shaft goes into the two transfer roller unit installa tion guides Replacing the Fuser Unit and Transfer Roller Kit 25 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 7 Lower the two transfer roller unit handles 8 Carefully close the right cover Check the release button status to make sure the cover is properly closed 9 If necessary reopen the multipurpose tray and put the media back in Replacing the Fuser Oil Roller The fuser oil roller provides a lubricant for the printer via an oil impregnated roller This oil is necessary for the proper functioni
111. pping the printer If the printer is not strapped to the pallet or if the RMA number is not prominently visible on the outside of the return inventory we will not accept receipt You can also have a MINOLTA QMS authorized service provider uninstall and repack your printer For prices and availability call 1 877 778 2657 What s Involved Repacking your printer for shipment involves the following steps Each is described in more detail in the following sections 1 Remove the cables 2 Remove the fuser oil roller 145 Repacking the Printer EDNord Istedgade 37A 9000 Aalborg telefon 96333500 _s Remove the toner cartridges Remove the waste toner pack Remove the OPC drum Remove the transfer belt Remove the duplex unit if attached Remove the 5 bin mailbox if attached Remove the lower input feeder if attached OO 0O NIO OI R VO Repack the printer for shipment To avoid toner contamination during shipment the printer should be repacked without the fuser oil roller toner cartridges waste toner pack OPC drum car tridge or transfer belt installed Remove the Cables 1 Turn off the printer 2 Remove the power cable and all interface cables Remove the Fuser Oil Roller The fuser unit can become extremely hot and cause severe burns Make sure the unit is cool before handling it A ACHTUNG Die Fixiereinheit kann sehr hei werden so da Verbrennungsgefahr besteht Bitte lassen Sie die F
112. printer governs which resolutions can be used with each media size If a certain resolution is chosen and the minimum amount of memory is not installed in the printer the file is printed using the next lower resolution that can handle the job For example if you attempt to print a 4 color duplex image at 1200x1200 dpi resolution on legal media but the printer has only 128 MB of RAM instead of the required 256 MB minimum the file prints at 600x600 dpi The magicolor 2210 will print all print jobs at the highest resolution that the installed memory will support Minimum System Memory Requirements in MB Media 600x600 1200x1200 Size Mono Mono 4 Color 4 Color Mono Mono 4 Color 4 Color Duplex Duplex Duplex Duplex Letter A4 Basic 128 128 128 128 128 128 128 192 Maximum 128 128 128 128 128 128 192 256 Perform ance Legal Basic 128 128 128 128 128 128 128 256 Maximum 128 128 128 128 128 128 256 384 Perform ance Basic memory requirement is the minimum memory required to print at the indicated resolution Maximum Performance memory requirement is the minimum memory required to achieve the maximum performance possible for any given job The page rate with maxi mum listed memory will be determined solely by the complexity of the job You may also need additional memory DIMMs for the following 104 Dual In Line Memory Module
113. r application Try printing your data on a plain sheet of paper first to check placement Input Multipurpose Tray Only Up to 50 sheets depending on the thickness of the media Orientation Face down Type For information about thick stock media recommended for your printer go to www minolta qms com support then click on Answer Base or contact Technical Support See the Service amp Support Guide for a complete listing of support telephone numbers Weight Simplex 24 43 Ib bond 90 163 g m Autoduplex Up to 28 Ib bond 105 g m Manual Duplex 24 Ib 90 g m to 43 Ib 163 g m bond Duplexing Autoduplexing thick stock over 28 lbs 105 g m is not supported Thicker stock may be manually duplexed Notes You should test the number of sheets of thick stock the multipur pose tray can hold to ensure that its performance is acceptable 43 Ib 163 g m bond is also referred to as 90 Ib index stock 36 Media Types EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Envelopes Formatting Your printer receives the instructions to print on envelopes from your application E Print on the front side only Some parts of the envelope consist of three layers of paper the front back and flap Anything printed in these layered regions may be lost or faded E See your application documentation for spe
114. r cartridge contains enough toner yellow magenta cyan or black to print a maximum of 6 000 at normal 5 page coverage simplex letter A4 size pages With heavier coverages the approximate maximum 8 Replacing Toner Cartridges EDNord Istedgade 37A 9000 Aalborg telefon 96333500 capacities will decrease The approximate maximum simplex letter A4 pages for heavier coverages are below 5 10 15 20 25 30 35 40 Pages 6 000 3 000 2 000 1 500 1 200 1 000 857 750 Be To determine your average percent coverage print a consumables statistics page Operator Control Consumables Print Statistics When toner runs low in a cartridge X TONER LOW displays in the message window X indicates the toner color It s your option whether to continue printing usually parts of the page print lighter When toner is low its sometimes helpful to take the cartridge out of the printer and redistribute the toner by gently rocking the cartridge horizontally side to side as you do for a new cartridge five or six times Then reinstall the cartridge The printer approximately 100 pages after detecting that toner in a cartridge is low displays X TONER EMPTY in the message window X indicates the toner color Printing continues even though the out of toner warning appears However the color gradually fades so replace the toner cartridge as soon as possible Toner Ca
115. ral times This cleans the surface of the AIDC detection image darkness sensor 84 Solving Problems with Printing Quality EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Status Error and Service Messages Status error and service messages are displayed in the control panel mes sage window They provide information about your printer and help you locate many problems When the condition associated with a displayed message has changed the message is cleared from the window Status and Error Messages Bes Status messages are not displayed while the printer is off line This message means Do this lt X gt ACTIVE The printer is on line and No action needed JOBS actively processing jobs lt x gt identifies the number of jobs in process lt X gt COVER The lt x gt specified cover is Close the cover OPEN open and must be closed lt X gt LIFE LOW The xo specified item is near end of life such as the fuser oil roller If you have a new fuser oil roller on hand you may want to install it now If you don t order one now A limited number of copies about 100 will still print How ever when the oil runs out the printer stops and the FUSER OIL EMPTY message appears Replace the speci fied item lt x gt MISSING The lt x gt specified item is missing such as the OPC drum or toner Install a new item
116. rpose tray holds 150 sheets of 20 Ib bond 75 g m paper 4 Adjust the media guides to fit the size media you re loading _Attention Always adjust the media guides after inserting the media A guide that is not properly adjusted can cause poor print quality media jams or printer damage 5 Specify the media size in the multipurpose tray by using the MP Size key on the control panel Printing Envelopes from the Multipurpose Tray 1 Flex the envelope stack including the edges to remove any stiffness 2 Place the envelopes on a flat surface and flatten them by pressing down the corners 3 Correct any bent corners and then tap the envelopes on a flat surface to align them Loading Media 45 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 4 Place the envelope stack into the multipurpose tray with the flap side up Check your application documentation to determine if the flap should be placed on the left or on the right Print a single envelope to check the ori entation before printing multiple copies 5 Adjust the media guides to the width of the envelopes Make sure the guides are snug enough to keep the envelopes straight but not so tight that they buckle the envelopes 6 Open the flap of each envelope immediately before it cools after the envelope is delivered to the output tray Be Because the envelopes pass through heated rollers the gummed area on the flaps may seal Using en
117. rtridge Handling _Attention Do not hold a toner cartridge vertically Do not touch the toner roller surface or the protective shutter This could lower image quality Keep toner cartridges E In their packaging until you re ready to install them El Inacool dry location away from sunlight due to heat The maximum storage temperature is 95 F 35 C and the maximum storage humidity is 80 without condensation E Level during storage Do not stand or store cartridges on their ends or turn them upside down the toner inside the cartridges may become caked or unequally distributed E Away from salty air and corrosive gases such as aerosols El Away from disk drives and floppy disks The magnets in the cartridges can damage stored data Replacing Toner Cartridges 9 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Toner Cartridge Replacement 1 Check the message display to see what toner color is out 2 Open the printer s front cover Aitention Be careful not to spill toner on the inside of the printer s front cover Toner will fall from there into the upper media tray If toner does fall onto the open cover immediately wipe it with a dry lint free soft cotton cloth or swabs If the toner cartridge you want to replace is the one showing go to step 5 If not go to step 3 3 Press the toner cartridge carrousel button and release the button before turning the carrou
118. s EDNord Istedgade 37A 9000 Aalborg telefon 96333500 E To print complex graphics or complex PostScript documents For increased collation performance E For increased spooling performance The magicolor 2210 has 3 DIMM slots available The maximum memory that can be installed is 384 MB 3 x 128 MB DIMMs Standard Memory Supports up to 128 MB SDRAM DIMM 4 color 1200x1200 dpi simplex printing at basic performance on all paper sizes up to and including 8 5 x 14 215 mm x 356 mm El Check the startup page to make sure the printer has enough RAM installed E If you have enough RAM installed and you have configured the printer from the control panel to print at 600x600 or 1200x1200 dpi resolution Administration Engine Def Resolution menu but the printer continues printing at a lower resolution you may need additional memory allocated to the frame buffer See the CrownBook for instructions To allocate the default amount of memory to the memory clients use the Administration Memory Quick Config menu to choose the correct resolution and paper size for your printing If you experience a problem with your magicolor 2210 first go through the installation procedure in this guide once more Verify each item thoroughly You may also refer to the User s Guide for troubleshooting tips If you still experience a problem contact your local vendor or contact Customer Service Installation J Attention
119. s defective Remove the OPC drum cartridge and check for damage If necessary replace the entire drum kit The fuser unit is defective Replace the fuser unit Image defects in same place on every page The transfer belt is defective Remove the transfer belt and check for damage If necessary replace it 80 Solving Problems with Printing Quality EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution Lateral image defects have 35 mm spacing The toner cartridge is damaged Abnormal Width of abnormal area Remove the toner cartridge with the areas 1 25 31 75 mm color causing the abnormal image white or The toner cartridge is Replace it with a new toner cartridge black damaged appear in width of abnormal area Replace the transfer belt aregular 3 76 2 mm pattern The transfer belt is damaged Width of abnormal area Replace the entire drum kit 3 25 82 55 mm The OPC drum cartridge is damaged Width of abnormal area Replace the transfer belt 8 203 2 mm The transfer belt is damaged Image Lateral image defects Clean the laser lens cover defects have 1 2 mm spacing cyclical The laser lens cover is evenly dirty spaced Remove the toner cartridge with the color causing the abnormal image Replace it with a new toner cartridge
120. s ensure the closest possible color transformation MINOLTA QMS QCOLOR technology offers four methods for color matching across devices MINOLTA QMS QCOLOR automatic color correction Supplied ICC printer profiles Built in color rendering dictionaries CRDs Supplied PANTONE Color matching tables MINOLTA QMS QCOLOR technology takes the guesswork out of color repro duction by automatically optimizing color output Now even a novice can produce professional quality colorized documents without the use of sophisti cated manual optimization techniques The following is a summary of MINOLTA QMS QCOLOR automatic color correction features Ease of use across applications With MINOLTA QMS QCOLOR it s as easy to get great color from a PowerPoint presentation as it is from a desktop publishing application such as QuarkXPress MINOLTA QMS QCOLOR s color matching methods are simple for both novice and profes sional color users to navigate Single button control Whether accessing through the printer driver or from the printer s front panel MINOLTA QMS QCOLOFR s single button controls enable automatic correction of uncalibrated RGB or CMYK color files Printer resident CMS Because MINOLTA QMS QCOLOR automatic color correction is built into the printer it works well in all computing envi ronments and with most design publishing and office applications Pantone Inc s check standard trademark for color reproduction an
121. sel dial O counterclockwise until it stops The carrousel rotates 90 and stops The toner cartridge carrou sel may start to turn auto matically from the weight of os the inserted toner cartridge O Make sure you have fully NOS turned to the next slot before trying to insert another toner cartridge 4 Repeat step 3 until the color to be replaced is visible 5 Pull the release lever to eject and remove the toner cartridge you are going to replace 10 Replacing Toner Cartridges EDNord Istedgade 37A 9000 Aalborg telefon 96333500 WARNING Dispose of the used toner cartridge according to your local regulations Do not dispose of it by burning ACHTUNG Entsorgen Sie alte Tonerkassetten keinesfalls durch Verbrennen sondern ordnungsgemaB entsprechend den lokalen Bestimmungen 6 Remove the new toner cartridge from its shipping carton 7 Distribute the toner inside the cartridge Holding a cartridge with both hands gently shake it five or six times Replacing Toner Cartridges 11 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 8 There are two types of toner cartridge available Look at the following graphics to determine which type you have E f you have this type of toner cartridge If you have this type of toner cartridge remove the protective yellow cover go to step 9 clearly marked Remove Then go to
122. sheets in the tray The width regula tion guides are not correctly adjusted to the media size Adjust the regulation guides in the tray to match the size of the media The media in upper or optional tray is not under the media separating tabs Remove the media and reload it so the front corners are under the media separating tabs Warped or wrin kled media is loaded in the tray Remove the media smooth it out and reload it If it still jams do not use that media Solving Problems with Media Jams 67 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution Media is jamming Labels letterhead envelopes post cards thick stock or transfer material are loaded in the upper or optional tray Special media must be loaded in the multipurpose tray only The recommended transparency OHP or label paper is facing the wrong way in the multipurpose tray Load the transparencies or labels according to the manufacturer s instructions Envelopes are fac ing the wrong way in the multipur pose tray Load the envelopes in the multipurpose tray so the the flaps are facing up If the flaps are on the short edge set the envelopes in the multipurpose tray so that the flaps are on the printer side Multiple sheets of transparency OHP media are collecting static electricity in the tray Remove the OHP media and l
123. sion on one end of the clock C Align this indicator mark with the pin 1 notch or printed label on the controller board d Gently press down on the time of day clock until it s firmly seated 5 Reinstall the controller board Gently slide the controller board into the printer until it is fully seated and then tighten the two screws 6 Reconnect all interface cables 7 Reconnect the power cord and turn on the printer Es In compliance with UL guidelines The appliance inlet is considered to be the main disconnect device 8 Print a startup page The time of day clock is not listed under Installed Options on the startup page but the time will appear as System Date in the Printer Information column Time of Day Clock 137 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Color Printing EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Introduction Your magicolor 2210 features advanced color laser technology that produces inexpensive and durable color prints at 600x600 and 1200x1200 dpi on plain paper envelopes labels thick stock and transparencies Color Management and Control The magicolor 2210 offers a host of color screening matching and calibra tion tools for both the beginner and professional color user MINOLTA QMS QCOLOR Technology Color management does not mean all devices will match exactly It doe
124. step 9 Bes Each toner cartridge has a colored end that corresponds to a col ored label inside the cartridge slots Always install the toner car tridge in the slot with a label of the same color 9 Place the front end of the toner cartridge installation guides into the cartridge installation rails on the cartridge carrousel 1 0 Gently push the new cartridge into the printer 1 1 Close the printer s front cover Refilled Toner Cartridges Attention Refilled toner cartridges may produce variations in toner quality and reliability and can reduce the print quality of your documents Any damage to the printer or quality problems caused by a refilled toner cartridge use will void your warranty 12 Replacing Toner Cartridges EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Replacing the OPC Drum Kit Waste Toner Pack OPC Drum Cartridge and Laser Lens Cover _Attention The OPC drum is extremely sensitive to bright light and direct sunlight Always leave it in its protective bag until you re ready to install it Any exposure to light should be avoided or permanent damage could result Any damage resulting from mishandling of the OPC drum will void the warranty of the OPC drum Also handle the cartridge carefully by its sides so you don t touch the surface the green part of the drum The drum is also extremely sensitive to hand oils and scratches both of which reduce print quality T
125. t TCP IP NetWare Ethertalk LAN Manager LAN Server The printer s Simultaneous Interface Operation SIO allows all of these interfaces to be active at the same time In other words your printer can simultaneously communicate through all three ports with three hosts either computers or networks If installing a Token Ring optional interface card see the Notices section in the Installation Guide for FCC compliance classification information What s in the Kit An optional interface kit includes the following E An interface card E Interface documentation in hardcopy and or on CD ROM The kit may also include additional parts not required for network interface installation on this printer Installation Jf Attention It s very important to protect the printer controller board and any associated circuit boards from electrostatic damage Before performing this procedure review the antistatic caution on page 105 In addition always handle circuit boards by the edges only Interfaces and Daughterboards 123 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 Turn off the printer and then disconnect the power cord and all interface cables from the printer 2 Loosen five screws and using the tab on the lower side of the panel pull the controller board from the printer 3 Remove the two screws holding the metal plate over the optional interface opening The optional interface opening is labelled
126. take the printer off line Ees You can use the BuzzBox switches to enable or disable the buzzer the light or both When the printer goes off line the light flashes and the buzzer sounds until the printer is placed back on line or until the light and buzzer switches are turned off Using BuzzBox E When the BuzzBox lights or buzzes check the printer message window to find out what has interrupted printing See Status Error and Service Messages on page 85 for a list of printer messages and how to respond to them Remember that pressing the Online key to enter the printer configuration menu triggers the BuzzBox alarm Dual In Line Memory Modules Dual in line memory modules or DIMMs are compact circuit boards with surface mount memory chips Your magicolor 2210 printer comes with 128 MB SDRAM of printer memory However you can upgrade to a maximum of 384 MB of RAM through the installation of additional DIMMs Additional memory must be 32 64 or 128 MB PC 100 Compliant SDRAM DIMMs Dual In Line Memory Modules 103 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Additional memory allows you to download more fonts and increase the printer s buffer area where data sent from the computer is stored while waiting to be printed How Much Memory Do You Need Bes You will also need additional memory to duplex print at 1200 x 1200 dpi on letter and legal media sizes The amount of RAM installed in your
127. te toner is full and needs to be replaced or it is incorrectly installed Make sure that the waste toner is not full and is cor rectly installed Status Error and Service Messages 87 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 This message means Do this CREATED FILE The accounting file has been No action needed created CREATING The specified accounting file is Wait No other XXXXXXXXXXXX created when accounting is action needed FILE WAIT enabled and the files are not in existence or these files are created following a Reset Accounting XXXXXXXXXXXX represents the Job Accounting or Paper Accounting file mode to reduce power con sumption during periods of inactivity When a print job is received the printer returns to normal power within 90 sec onds While in deep sleep the printer s message window will not display operator status such as door and tray open messages The printer remains in deep sleep until a print job is received or until the printer is manually switched from offline to online DSK TOO SMALL There is not enough space in Remove unneces ACC NOT the hard disk to create the sary files stored in ENABLED accounting file the hard disk END JOB The Cancel key has been Press Select to pressed and the End Job provide an option selected end of job indica
128. the media the printer jams 5 bin mail The wrong media Make sure that you are using only plain box jams is being used paper or recycled plain paper Make sure that you are using only letter A4 plain paper 66 Solving Problems with Media Jams EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Symptom Cause Solution Duplex unit jams The wrong media is being used Use only supported media Refer to the Media Types on page 35 Plain paper and thick stock up to 28 Ib bond 105 g m can be autoduplexed if the optional duplex unit is installed For heavier weights manual duplexing is required To manually duplex remove the media flip it over and reload it Make sure that you have not mixed media types in your multipurpose tray Do not duplex envelopes glossy stock labels transfer media or transparencies Media may still be jammed Check for media stuck in the paper guides in the duplex unit s top cover and the media supply area on the lower left of the printer If you removed jammed media from near the OPC drum reset the OPC drum s locking levers Media is jamming The media is not correctly positioned in the tray Remove the jammed media aand reposition the media properly in the tray The number of sheets in the tray exceeds the maxi mum allowed Remove the excess media and reload the correct number of
129. tic buildup thus causing feeding problems Orientation Upper and Optional Trays Face up Multipurpose Tray Face down Type Use any full color transparencies also known as OHP film that meet normal photocopier standards We recommend E Q Media Transparency Media for the magicolor 2200 Series for E Q Media Transparency Media for the magicolor 2200 Series for E 3M PP2500 for monochrome printing color printing monochrome printing Duplexing Not supported Notes If you touch the face of transparencies with your bare hands print quality may be affected Do not handle transparency media too much Do not fan trans parency media before loading it Resulting static electricity may cause printing errors Keep the media path clean Transparencies are especially sen sitive to a dirty media path If there are shadows on either the top or the bottom of the sheets see Cleaning the Printer Inte rior in the Maintenance Guide You can print continuously with transparencies However this could affect the media feed depending on the media quality and printing environment If problems occur stop the continu ous print and print one sheet at a time Check your application documentation for other information about printing on transparencies Media Types 39 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Loading Media Take off the top and bottom sheets o
130. ting Logical page orientation Number up printing Offset logical page Print borders Scale logical page Print background images Set printer resolution Print page range Duplex printing Collate print job Logical page size Select number of copies Select paper Select orientation Select emulation Logical margins Select color separations Select color or monochrome Media type Select Output Bins Select New Layout PageEnd ilmagePosition lnvertImage DPI Compression BitReverse JobEnd ImageSize Rotation SourcelmageOrigin SourcelmagePosition ncludeFeature pageorientation ncludeFeature lncludeFeature lncludeFeature IlncludeFeature lncludeFeature lncludeFeature I ncludeFeature lncludeFeature IlncludeFeature lncludeFeature Y olncludeFeature lncludeFeature lncludeFeature I ncludeFeature IlncludeFeature lncludeFeature colorseparation lncludeFeature lncludeFeature lncludeFeature IlncludeFeature Job and Subjob Boundary Commands Sessions only via network interface End of document Sessions pagegrid pageoffsets border pagescaling background resolution pagerange duplex collate pagesize numcopies input orientation emulation margins colormodel mediatype output newlayout EndOfDocument lt ESC gt 12345x Supported DOCs EDNord Istedgade 37A 9000 Aalborg telefon 96333500 165 LN
131. tion Image is Image darkness Open the front cover Lift up the transfer too light Auto Image Density Con belt release lever to the 12 o clock posi there is trol AIDC sensor is dirty tion Next return the lever to the 3 low image o clock position Repeat this operation density several times This cleans the surface contin of the image darkness sensor ued The print Media may be moist Remove the moist media and replace it contains with new dry media light or Humidity may be too high Adjust the humidity in the paper storage whited out area areas The fuser unit may be Check the fuser unit for damage If nec essary replace it The OPC drum cartridge is damaged Remove the OPC drum cartridge and check for damage If necessary replace the entire drum kit The transfer roller unit is misinstalled Reset the transfer roller unit Horizon tal white lines appear in image One or more of the toner cartridges is damaged Remove the toner cartridge and check for damage If necessary replace it The OPC drum cartridge is damaged Remove the OPC drum cartridge and check for damage If necessary replace the entire drum kit The transfer unit is misin stalled Make sure that the transfer unit was correctly installed The transfer roller is dam aged Replace the transfer roller Printouts seem faded on one side The printer is not on
132. tion 7 Path media 54 Pause Cooldown 87 Pause for AIDC 73 Physical specifications 162 Plane definition 7 170 Index EDNord Istedgade 37A 9000 Aalborg telefon 96333500 PlanetPress 122 Plastic interlocks 149 Please wait message 88 PostScript Forms 122 PostScript files 112 114 Power requirements 155 ENERGY Star compliance 157 Preventing paper jams 52 Print quality All black sheet 77 Colors not correct 84 Faded on one side 75 Horizontal lines 75 Image blurred 77 Image comes off when rubbed 76 Irregular print 76 Lines on every page 83 Part of image missing 78 Print or color density uneven 76 Toner spots 79 Too dark 78 Too light 74 75 Vertical lines 83 Printer Handling 48 Level 75 82 Lifting 49 Relocating 144 Repacking 145 Replacement packaging 145 149 Resets 71 See also Specifications Speed 157 158 Storage 144 Storing 144 Printer stand cabinet 135 Printing Area 46 Envelopes 46 Labels 37 38 Method 158 Speed 157 158 Printing status message 92 Proof and print 163 Put x paper in any bin message 92 Put x paper in x bin message 92 Q QFORM 122 Q SHOP 8 R Relocating your printer 144 Relocating printer 145 Replacement packaging 145 149 Repacking 145 Strapping buckling instructions 151 Repacking printer 145 Replacement packaging 145 149 Replacement Transfer belt 28 Replacement packaging 145 149 Resets Printer 71 Resetting accounting message 92 Resolution 105 158 Return Mercha
133. tops 5 bin Mailbox 119 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 0 Secure the mailbox tightly with the two thumbscrews supplied in the kit 1 1 Place the slot on the right side of the accessory screen cover from the kit onto the tab on the mailbox then press on the left side of the accessory screen cover so the tab on that side fits into the slot on the mailbox 1 2 Remove the five plastic bins from their packaging 1 3 Hold a bin and insert the right side into the bottom level of the mailbox unit then insert the left side 1 4 Install the other four bins 120 5 bin Mailbox EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 5 Plug the mailbox power cord from the kit into the mailbox unit lower connection 1 6 Plug the other end of the power cord into the printer 1 7 Make sure the printer is turned off Tm EX AU AL 1 8 Make sure the 5 bin mailbox is turned off W Attention Always turn off the printer before turning off the mailbox 5 bin Mailbox 121 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 1 9 Plug the printer power 20 Turn the mailbox cord into the mailbox unit upper connection and into the dedicated grounded surge protected electrical outlet unit on 21 Turn the printer on QFORM QFORM allows you to use existing lineprinter and forms printing applications on your mag
134. tor for a print job that does not have one ENERGY SAVER The printer is in energy saver No action needed EXTENDED ACC FILE SIZE BY lt X gt KB The lt x gt size of the non empty accounting file has been increased successfully No action needed Status Error and Service Messages EDNord Istedgade 37A 9000 Aalborg telefon 96333500 This message means Do this FUSER OIL The fuser oil roller for the fuser Install a new fuser EMPTY is depleted The printer will not oil roller print any more copies until a new fuser oil roller is installed IDLE The printer is on line but no No action needed jobs are in process INITIALIZING The printer is warming up and Wait No other getting ready to go on line action needed INPUT BIN JAM Input bin jams occur in the Locate and input bin remove the jam INPUT IDLE The printer is on line and print No action needed PRINTING ing jobs already in the queue No new jobs are arriving at the communication interfaces MATLBIN POWER OFF The mailbox unit power is off Turn off the printer turn on the mail box unit then the turn on the printer Status Error and Service Messages 89 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 This message means Do this MAIN UNIT COVER OPEN The front top or duple
135. ur PC and change to that drive for example if you re using the A drive type a Send the fonts to the printer s hard disk Type copy filenamelptid where filename is the name of the installation file When the downloading is complete reboot the printer Downloading Fonts via an Ethernet Interface Bes Before you begin this procedure your printer and PC or UNIX workstation must be connected to an Ethernet network running TCP IP and have valid IP addresses If your PC is running Windows change to DOS Insert the fonts disk or CD ROM in your PC and change to that drive for example if you re using the A drive type a If you want to download the fonts from a UNIX workstation copy the installation file from the fonts disk to a temporary directory on your UNIX workstation Turn on the printer and wait for IDLE to appear in the message window 114 Emulations Fonts and Other Software EDNord Istedgade 37A 9000 Aalborg telefon 96333500 5 Open an ftp session at your PC or workstation by typing one of the following commands ftp printernamed for example ftp pctdev6 ftp ipaddress for example ftp 161 33 130 45W 6 When prompted for a user name and password press Enter for both An ftp gt prompt displays 7 At the ftp gt prompt change to binary mode by typing bind 8 At the ftp gt prompt send the fonts file to the printer s hard disk by typing put filename where filename is the nam
136. velopes with emulsion based glue avoids this problem Printing Area The printing area on all media sizes is up to about 0 157 inch 4 mm from the edges of the R He media C Media Storage When storing media avoid E Direct sunlight m Excess heat and humidity E Dust If media has been removed from its wrapper place it in its original packaging and store in a cool dark place on a level surface 46 Media Storage EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Maintaining the Printer EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Maintaining the Printer Handle the printer with care to preserve its life Abuse may cause damage and void your warranty If dust and paper scraps remain on the inside or out side of the printer printer performance and print quality will suffer so the printer should be cleaned periodically Keep the following guidelines in mind Turn off the printer unplug the power cord and disconnect all interface cables before cleaning Do not spill water or detergent into the printer otherwise the printer will be damaged and an electric shock may occur ACHTUNG Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen Verschiitten Sie kein Wasser oder andere Fl ssigkeiten auf dem Drucker da das Ger t sonst besch digt wird oder die Gefahr eines elektrischen Schlages besteht If you have an optional 5 bin mailbox installed
137. x covers are open and must be closed Close the specified cover s MEDIA JA Media has jammed in the DUPLEX duplex area or duplex refeed area on the models with duplex units installed EDIA JAM Media has jammed between EXIT the print engine and the output tray A media jam has been detected between the fuser and output tray rollers located near the top cover Exit jams occur in the media eject area MEDIA JAM Media has jammed leaving the FUSER fuser area MEDIA JAM Mail bin jams occur if the MAIL BIN media is jammed in the 5 bin mailbox on the models with the 5 bin mailbox installed between the printer and the 5 bin mailbox in the mailbox eject area or in the mailbox transport area MEDIA JAM MPT Media has jammed while being pulled from the specified multi purpose tray Locate and remove the jam 90 Status Error and Service Messages EDNord Istedgade 37A 9000 Aalborg telefon 96333500 This message means Do this MEDIA JAM OPTIONAL TRAY Tray jams occur between the standard upper or optional tray and the print engine A misfeed jam may be as simple as a sheet of media not being picked or it may be that the media was picked but not fed properly Locate and remove the jam The lower feeder unit optional door is open Close the door MEDIA JAM Tr
138. yright statement Print document creator Print creation date and time Print current date End comments Print document owner Print document host Job completion notification via email Select page order Save job for reprinting proof and print Print routing information Print document title Print version and revision Print header page Print trailer page HP GL Emulation Commands Select enhanced resolution Expand plot Select original paper size ChargeNumber oCopyRight Creator CreationDate Date EndComments oF Or Host PW Page Notify PageOrder Retain proof Routing Title W Version IncludeFeature header lncludeFeature trailer ncludeFeature enhanced lncludeFeature expand lncludeFeature size Document Option Commands 163 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 Select pen width and color Select plotter Scale the image Set origin Install object Remove object Remove resource Retain temporary Select default font Select default font ID Reset Select scalable fonts Select symbol set Set carriage return to CR LF Set linefeed to CR LF Set number of lines per inch Set point size Resource Select font for current job Set point size for current job Specify character map type Number lines Set tabs Set linefeed to CR LF Set carriage return to CR LF Set formfeed to CR FF Wrap lines Set number of lines per page
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