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IBM Partner Pavilion T400F Switch User Manual

1. A67E0035 Figure 21 Winding the tape out of the cartridge Turn the cartridge manual rewind tool clockwise to see the end of the tape then turn it counterclockwise to bring the tape to the cartridge door 5 On the leader pin iJ in Figure 22 locate the open side of the C clip EJ The C clip is a small black part that secures the tape to the pin Remove the C clip from the leader pin by using your fingers to push the clip away from the pin Set the pin aside and discard the clip oS A67E0036 Figure 22 Removing the C clip from the leader pin Use your fingers to push the C clip from the leader pin Chapter 5 Using the Media 59 7 Position the tape in the alignment groove of the leader pin attach tool see in Figure 23 8 Place a new C clip into the retention groove H Figure 23 on the leader pin attachment tool and make sure that the clip s open side faces up 9 Place the leader pin from step 6 on page 59 into the cavity Figure 23 of the leader pin attach tool Attention To prevent the leader pin from rolling into the cartridge in the following step use care when folding the tape over the pin 10 Fold the tape over the leader pin and hold it with your fingers see Figure 23 Note Use care to ensure that the tape is centered over the leader pin Failure to properly center the tape on the pin will cause the repaired cartridge to fail When the tape is properly centered a 0 25 mm 0 01
2. Code Cause and Action F The tape drive determined that no light is being received over the Fibre Channel See Fixing Fibre Channel Errors on page 79 The error code clears when the drive detects light or when you place the drive in maintenance mode Using Sense Data When a tape drive encounters an error it makes sense data available You can use IBM device drivers to examine the sense data and determine errors Instructions for downloading installing and properly configuring the IBM device drivers are available in the BM Ultrium Device Drivers Installation and User s Guide The IBM device drivers may conflict with some commercial software applications unless properly configured To avoid conflicts on Windows operating systems refer to your device driver s procedures for setting the driver to manual startup mode For applications that use Open Systems device drivers that are provided by IBM for example AIX Linux Sun Solaris HP UX Windows NT and Windows 2000 the IBM Ultrium Device Drivers Installation and User s Guide contains information about how to obtain sense data after an error has occurred If your application uses other device drivers see the appropriate documentation for those drivers to obtain the sense data Raw sense data as returned from the Ultrium 2 Tape Drive is documented in the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference In addition to device drivers other methods
3. Remove the mounting screws from the side brackets of the chassis see H in Figure 8 on page 26 Remove the tape drive from the enclosure To reassemble reverse these steps a67e0062 Figure 28 Rear view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400 SCSI drive Copyright IBM Corp 2002 83 Removing a Fibre Channel Tape Drive from an Enclosure To remove an IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400F from an enclosure perform the following steps 1 2 emo o 11 Ensure that the tape drive does not contain a tape cartridge Deconfigure the drive from the server switch or hub for instructions see the documentation for these devices Turn off the power to the enclosure Disconnect the power cable from the enclosure and the electrical outlet Disconnect the internal power cable from the power connector see in Figure 29 If connected disconnect the internal LDI RS 422 cable from the LDI RS 422 connector j Disconnect the internal fiber cable from the Fibre Channel connector Ef Disconnect the LID status connector Ef Disconnect the FC configuration status connector I Remove the mounting screws from the side brackets of the chassis see H in Figure 8 on page 26 Remove the tape drive from the enclosure To reassemble reverse these steps a67e0061 Figure 29 Rear view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400F Fibre Channel drive
4. 16 10h Forced eject Set when you manually unload No action required the tape cartridge while the drive was reading or writing 18 12h Tape directory Set when the drive detects that Re read all data from the tape to corrupted in the the tape directory in the cartridge rebuild the tape directory cartridge memory memory has been corrupted 20 14h Clean now Set when the tape drive detects Clean the tape drive See that it needs cleaning Cleaning the Drive Head on page 35 21 15h Clean periodic Set when the drive detects that it Clean the tape drive as soon as needs routine cleaning possible The drive can continue to operate but you should clean the drive soon See the Drive Head on page 35 22 16h Expired clean Set when the tape drive detects Replace the cleaning cartridge a cleaning cartridge that has expired 23 17h Invalid cleaning tape Set when the drive expects a Use a valid cleaning cartridge cleaning cartridge and the loaded cartridge is not a cleaning cartridge 30 1Eh Hardware A Set when a hardware failure If resetting the drive does not occurs which requires that you recover the error use the error reset the tape drive to recover code from the single character display library user interface or SCSI drive sense data See Table 15 on page 67 31 1Fh Hardware B Set when the tape drive fails its Use the error code on the internal self tests single character display library user interface or SCSI drive se
5. laser assembly in the optical transceiver is mounted on the Ultrium Fibre Channel electronics card This laser assembly is registered with the Department of Health and Human Class I Services and is in compliance with IEC825 To communicate with a server the Ultrium 2 Tape Drive has one Fibre Channel interface also called a port In accordance with the standards of the American National Standards Institute ANSI the port runs Fibre Channel Protocol which includes SCSI commands on the Fibre Channel with ANSI defined Fibre Channel Tape Support The method by which the drive and server communicate is determined by the type of topology in which they reside and the type of connection that you choose Supported Topologies 6 The Ultrium 2 Tape Drive can be attached in a two node configuration either directly to a switch as a public device switched fabric or directly to a host bus adapter HBA as a private device It can do so in a Point to Point topology through an N port or F port or Arbitrated Loop topology through an L port or FL port Unless you set the drive to force an explicit configuration by using the FC configuration status connector see ortional on page 24 the Ultrium 2 Tape Drive automatically configures to an L port or an N port when it boots The type of port to which it configures depends on whether the drive recognizes the connection as a loop or a point to point connection e An L port supports a Fib
6. GG 32 66 G G G G 67 48 G G 31 67 G G G G G 66 49 G G 2E 68 G G 8G 65 4A G la c 2D 69 clc c 1G 63 4B G la c 2C 6A clc c G 5C 4C G G G 2B 6B G G G G G 5A 4D G la c 2A 6C G G GiG 59 4E G lalca c 29 6D G G G G G 56 4F G 1G G a 27 6E G G GiG G 55 50 G G 26 6F G G G G a a 54 51 G G 25 70 G G G 53 52 G G 1G 23 71 G G G G 52 53 G G 1G 1F 72 G G G G 51 54 G G G 1E 73 G G G GG 4E 55 G G 8G 1D 74 G G G G 4D 56 G G G G 1B 75 G G G G G 4C 57 G G Gj G 18 76 G G G G G 4B 58 G G IG 17 77 G G G G G G 4A 59 G G G 10 78 G G GG 49 5A G G G G OF 79 G G GG G 47 5B G G G G 08 7A G G G G G 46 5C G G G G 04 7B G G G G G G 45 5D G G G G 02 7C G G G GIG 43 5E G G G G G 01 7D G G G G G G Chapter 3 Installing 23 Table 6 ID settings that provide additional Loop IDs continued The table lists the AL_PAs corresponding LIDs and definitions of the jumpers on the connector pins Feature Switch 3 must be set to ON Pin Pin AL_PA LID see Notes AL_PA LID see Notes 2 3 a 5 6 7 1 23 4 5 6 7 3C 5F G G G SA 7E G G Gj G G 3A 60 G SA 7F G G G G G G G Notes 1 G means that the pin is jumpered to ground 2 means that the pin is not jumpered
7. The drive must be in maintenance mode to perform these functions To place the drive in maintenance mode and select a diagnostic or maintenance function see Table 9 Attention Maintenance functions cannot be performed concurrently with read or write operations While in maintenance mode the tape drive does not accept SCSI or Fibre Channel commands from the server The tape drive does accept LDI or RS 422 commands Table 9 Diagnostic and maintenance functions Function Code 1 Run SCSI or Fibre Channel Tape Drive Diagnostics Causes the tape drive to run self tests Attention Insert only a scratch data cartridge for this test Data on the cartridge will be overwritten 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until 1 appears in the single character display If you cycle past 1 continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function 1 flashes the drive runs diagnostics for approximately 90 seconds then C flashes When C flashes the drive is waiting for a cartridge 5 Within 60 seconds insert a scratch data cartridge or the tape drive exits maintenance mode After you insert the cartridge 1 flashes I
8. 3 Press the unload button once per 1 5 seconds until 2 appears in the single character display If you cycle past 2 continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function C flashes When flashes the drive is waiting for a cartridge Within 60 seconds insert the FMR tape cartridge or the tape drive exits maintenance mode After you insert the cartridge 2 flashes and the tape drive loads the updated firmware from the FMR tape cartridge into its erasable programmable read only memory EPROM area f the update completes successfully the tape drive displays 0 rewinds and unloads the FMR tape resets itself and is ready to use the new firmware Ifthe update fails the tape drive posts an error code to the single character display to resolve the error see Table 15 on page 67 The drive then unloads the FMR tape and exits maintenance mode Function Code 3 Create FMR Tape Causes the tape drive to copy its field microcode replacement FMR data to a scratch data cartridge Attention If you select this function the tape drive will overwrite existing data on the scratch data cartridge 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once p
9. 3 Press the unload button once per 1 5 seconds until F appears in the single character display If you cycle past F continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function C flashes When flashes the drive is waiting for a cartridge Within 60 seconds insert the suspect data cartridge or the tape drive exits maintenance mode After you insert the cartridge F flashes and the test begins f no error is detected the test begins again and runs for a maximum of 10 times Each loop takes approximately 3 minutes to run After the tenth loop the test stops and the drive automatically exits maintenance mode To halt the test press the unload button The drive acknowledges the request by slowing the length of time that the currently displayed character flashes on the single character display from twice per second to once per second The test continues to the end of its loop and then stops The tape drive then rewinds and unloads the cartridge displays 0 and exits maintenance mode f an error is detected the tape drive displays an error code unloads the tape cartridge and exits maintenance mode To resolve the error locate the code in Table 15 on page 67 Chapter 4 Operating 43 Table 9 Diagnostic and maintenance functions continued Function Code H Test Head Causes the tape drive to perform the Head Resistance Measu
10. 3 SA means soft addressing Step 4 Change the Link Services of the Drive optional You can optionally change the link services for example the speed and type of topology of your Fibre Channel drive If you choose not to alter the link services the drive defaults to a negotiated speed and operation in an FC AL topology with a direct connection to the server In the following procedure note that e Pin 5 is disconnected and is not represented in Table 7 Pin 9 is ground To change the type of topology and the speed of the Fibre Channel drive opology in which you want to operate the Ultrium 2 Table 7 for its corresponding pin configuration __ 2 Determine the speed at which you want the Ultrium 2 Tape Drive to operate __ 1 Determine the type of t Tape Drive and refer to and refer to Table 7 for its corresponding pin configuration __ 3 Locate the Fibre Channel FC configuration status connector on the drive see in Figure 7 on page 25 __4 Place jumpers on the pins that you identified in steps Table 7 Topology and speed settings for the Ultrium 2 Tape Drive t ana e can be updated by the LDI or RS 422 the default value is the NL port Fibre Channel Pin Characteristic 1 2 3 4 5 through 8 Speed Selection Drive uses VPD values that X X X can be updated by the LDI or RS 422 the default value is Negotiated 2 Gb 200 MB s G X X X 1 Gb 100 MB s
11. G GG G D2 D la lc c 9D 2E G G G Ga D1 E lalca lc 9B 2F G GJGa I GJ G CE F I G G G G 98 30 G G CD 10 G 97 31 GJG G G 90 32 GiG G G 8F 33 GIG G G G 88 34 G G G G 84 35 GG G G G 82 36 GG G G G 81 37 G aG G G G 22 IBM TotalStorage LTO Ultrium 2 Tape Drive Table 6 ID settings that provide additional Loop IDs continued The table lists the AL_PAs corresponding LIDs and definitions of the jumpers on the connector pins Feature Switch 3 must be set to ON Pin Pin AL_PA LID see Notes AL_PA LID see Notes 1 3 4 51 6 2a s3s la I5 6 7 C5 17 G Gj G 80 38 lalca c C3 18 G IG 7C 39 1G G Gi G BC 19 G IG 7A 3A lalce c c BA 1A G G G 79 3B lale c GG B9 1B G G G 76 3C lalce c GJ B6 1C G G G 75 3D iGjG G G G B5 1D G G G 74 3E lalce c I ca G B4 1E G G GG 73 3F 1G G G G G Ga B3 1F G G GG 72 40 G B2 20 71 41 G G 6E 42 G 1G 39 61 G G G 6D 43 G 1G 36 62 G G G 6C 44 G 1G 35 63 G G GG 6B 45 G G 34 64 G G G 6A 46 G Ic G 33 65 G G G IG 69 47 G
12. If you use this procedure copy the data from the stuck cartridge to another cartridge If you choose to reuse the stuck cartridge refer to the instructions in Repositioning o Reattaching a Leader Pin on page 55 If you believe the cartridge has been damaged replace it Do not use a power screwdriver to perform this procedure because it can destroy the tape Never touch the head or electronic components within the drive Touching may cause contamination or damage by electrostatic discharge Chapter 7 Servicing 85 To manually remove a tape cartridge perform the following steps 1 Place the drive so that the front faces you then tilt it on its left side see Figure 30 2 Locate the access hole at the bottom of the unit see in Figure 30 3 Insert a 2 5 mm allen wrench into the access hole and position the wrench so that it is seated in the screw of the supply reel motor 4 Push open the door of the tape load compartment and locate the flag EJ on the drive s takeup reel 1 c 1 c 1 JC 1 IE gt 2 H u a67e0051 Figure 30 Determining whether the tape is broken Attention In the following step rotate the allen wrench clockwise not counterclockwise A counterclockwise motion may damage the tape 5 To determine whether the tape is broken watch the flag EJ on the drive s takeup reel while you r
13. The IBM TotalStorage Linear Tape Open LTO Ultrium 2 Tape Drive is a high performance high capacity data storage device that is designed to backup and restore Open Systems applications The drive can be integrated into an enclosure such as a desktop unit tape autoloader or tape library The Ultrium 2 Tape Drive called Generation 2 is the second generation tape drive in the Ultrium series of products It is available as Model T400 with a Small Computer Systems Interface SCSI or as Model T400F with a Fibre Channel interface The Ultrium 2 Tape Drive offers the following features Native storage capacity of up to 200 GB per cartridge 400 GB assuming 2 1 LTO Data Compression Native sustained data transfer rate of 35 MB per second 70 MB assuming 2 1 LTO Data Compression Table 1 gives additional features for each model of the drive Table 1 Features of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400 Model T400F SCSI Interface Fibre Channel Interface Ultra160 Low Voltage Differential LVD SCSI protocol carried on a 2 Gb Fibre Small Computer Systems Interface Channel interface that supports switched fabric arbitrated loop and point to point topologies 68 pin D shell connector for SCSI signals LC duplex short wave connector for SCSI ID selection and power connection attachment to Storage Area Network SAN components Burst data transfer rate of 160 MB per Burst data transfer rate of 200 MB per se
14. To determine where to send a file that contains a drive dump to be analyzed contact your OEM Product Application Engineer PAE Chapter 6 Resolving Problems 75 Viewing the Drive Error Log The Ultrium 2 Tape Drive keeps an error log that you can use to identify and correct errors The log contains the 10 most recent error codes which appear one at a time on the single character display 76 To view the drive error log 1 2 Make sure that no cartridge is in the drive Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode Press the unload button once per 1 5 seconds until 9 appears in the single character display Press and hold the unload button for 3 seconds to view the most recent error code Refer to Table 15 on page 67 to determine the meaning of the code and the action to take Press the unload button to view the next error code The codes are ordered the most recent is presented first and the oldest tenth is presented last Continue to press the unload button until the 10 error codes have been displayed After you display the tenth error code the drive automatically exits maintenance mode To redisplay the error codes repeat steps i through IBM TotalStorage LTO Ultrium 2 Tape Drive Resolving Problems Reported by the Server The procedure for fixing SCSI bus or Fibre Channel errors varies depending
15. Writing Data If the problem occurred while the drive was writing data to the tape and if you know the volume serial number located on the cartridge label of the tape cartridge loaded in the drive when the problem occurred retry the operation with a different cartridge If the operation succeeds the original cartridge was defective Copy data from the defective cartridge and discard it f the operation fails and another drive is available insert the cartridge into the other drive and retry the operation If the operation fails discard the defective cartridge If the operation succeeds insert a scratch cartridge into the first drive and run the tape drive diagnostics see Function Code 1 in FTable 9 on page 39 If the diagnostics fail replace the drive If the diagnostics succeed the error was temporary f the operation fails and another drive is not available insert a scratch cartridge into the drive and run the tape drive diagnostics see Function Code 1 in Tabie 9 on page 36 If the diagnostics fail replace the drive If the diagnostics succeed discard the cartridge If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge s volume serial number run the tape drive diagnostics see Function Code 1 in Table 9 on page 56 If the diagnostics fail replace the tape drive fthe diagnostics succeed run the Test Head diagnostic see Function Code H in Table 9 or p
16. all errors from the error code log displays 0 then exits maintenance mode Function Code C Insert Cartridge into Tape Drive This function cannot be selected by itself It relates to other maintenance functions such as Run Tape Drive Diagnostics or Create FMR Tape that require an FMR tape cartridge or scratch tape cartridge that is not write protected 42 IBM TotalStorage LTO Ultrium 2 Tape Drive Table 9 Diagnostic and maintenance functions continued Function Code E Test Cartridge amp Media Causes the tape drive to perform a Write Read test on the edge bands to ensure that a suspect cartridge and its magnetic tape are acceptable The tape drive takes approximately 10 minutes to run the test Attention Data on the suspect tape will be overwritten 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until E appears in the single character display If you cycle past E continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function C flashes When C flashes the drive is waiting for a cartridge Within 60 seconds insert the suspect data cartridge or the tape drive exits maintenance mode After you insert the
17. and is more adaptable to change than pure hardware circuitry An example of firmware is the Basic Input Output System BIOS in read only memory ROM on a PC motherboard FMR tape See field microcode replacement tape foot Aunit of length comprising 12 inches G Gb See gigabit GB See gigabyte Generation 1 The informal name for the IBM Ultrium Internal Tape Drive which is the predecessor of the Ultrium 2 Tape Drive Generation 2 The Generation 1 drive has a native storage capacity of up to 100 GB per cartridge and a native sustained data transfer rate of 15 MB per second Generation 2 The informal name for the Ultrium 2 Tape Drive which is the second generation version of the IBM Ultrium Internal Tape Drive Generation 1 The Generation 2 drive has a native storage capacity of up to 200 GB per cartridge and a native sustained data transfer rate of 35 MB per second gigabit Gb 1 000 000 000 bits 1 Gb equals 100 MB 108 IBM TotalStorage LTO Ultrium 2 Tape Drive gigabyte GB 1 000 000 000 bytes ground An object that makes an electrical connection with the earth H hard addressing Pertaining to the Fibre Channel drive Model T400F a method that identifies the drive s LID and consequently its AL PA the AL PA enables the drive to communicate with other devices hardware The physical equipment or devices that form a computer head See drive head Head Resistance Measurements test Part of
18. are opened is the original shipping container The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from humidity changes When you ship a cartridge place it in its jewel case or in a sealed moisture proof bag to protect it from moisture contaminants and physical damage Ship the cartridge in a shipping container that has enough packing material to cushion the cartridge and prevent it from moving within the container Table 10 gives the environment for operating storing and shipping LTO Ultrium Tape Cartridges Table 10 Environment for operating storing and shipping the LTO Ultrium Tape Cartridge Environmental Specifications Environmental Factor Operational Storage Shipping Operating Archival Storage Temperature 10 to 45 C 16 to 32 C 16 to 25 C 23 to 49 C 50 to 113 F 61 to 90 F 61 to 77 F 9 to 120 F Relative humidity 10 to 8096 20 to 80 20 to 50 6 5 to 80 noncondensing 26 C 26 C 26 C 26 C Wet bulb temperature 79 F 79 F 79 F 79 F Notes 1 Operational storage equals less than 1 year 2 Archival storage equals 1 to 10 years 62 IBM TotalStorage LTO Ultrium 2 Tape Drive Disposing of Tape Cartridges Under the current rules of the U S Environmental Protection Agency EPA regulation 40CFR261 the LTO Ultrium Tape Cartridge is classified as non hazardous waste As such it
19. aside After ou remove the cartridge reattach the pin see Repositioning or Reattaching a Leader Pin on page 55 90 IBM TotalStorage LTO Ultrium 2 Tape Drive 10 11 While keeping the tape taut with your fingers rotate the allen wrench clockwise to wind the excess tape into the cartridge Guide the leader pin toward the cartridge and drop it inside the cartridge door Ensure that no tape is left outside of the cartridge Remove the allen wrench Note Do not attempt to seat the leader pin into the cartridge s clips this will interfere with the motion of the leader block Manually rotate the loader motor gear see in Figure 33 in the unload direction counterclockwise until the leader block EM reaches the last roller H While manually rotating the loader motor gear in the unload direction guide the end of the leader block J into the white guide block Jj o x e D N e c Figure 33 Guiding the leader block into the home position Chapter 7 Servicing 91 92 12 Rotate the loader motor gear in the unload direction until the leader block is fully inside the drive see in Figure 34 Figure 34 Rotating the loader motor gear until the leader block is fully inside the drive The drive is shown on its side The head is on the right and the arm of the head brush at the bottom of the figure IBM TotalStorage LTO Ultrium 2 Tape Drive a67s0151 13 Continue to rotate the loader motor gear
20. backhitch status light Located at the front of the Ultrium 2 Tape Drive an LED that can be green or amber and when lit solid or flashing The condition of the light represents the state of the drive Storage Area Network SAN A high speed subnetwork of shared storage devices A SAN s architecture makes all storage devices available to all servers on a LAN or WAN As more storage devices are added to a SAN they too will be accessible from any server in the larger network Because stored data does not reside directly on any of a network s servers server power is used for business applications and network capacity is released to the end user storage environment The temperature relative humidity rate and wet bulb temperature of the environment in which the Ultrium 2 Tape Drive is nonoperational and is being kept for future use subscription channel connector SC A push pull type of optical connector that features high density low loss low backreflection and low cost switch A network infrastructure component to which multiple nodes attach Unlike hubs switches typically have the ability to switch node connections from one to Glossary 113 another A typical switch can facilitate several simultaneous bandwidth transmissions between different pairs of nodes T TapeAlert A patented technology and ANSI standard that defines conditions and problems that are experienced by tape drives TapeAlert flags Status an
21. continues to the end of its loop FFixing then stops 0 displays and the drive exits maintenance mode To continue to isolate the problem go to SCSI Bus Errors on page 77 and locate the steps to take after you run the SCSI wrap test If the test fails 8 displays the test stops and the tape drive exits maintenance mode To resolve the error replace the tape drive see Removing a SCSI Tape Drive from an Enclosure on page 83 Chapter 4 Operating 39 Table 9 Diagnostic and maintenance functions continued Running a Fibre Channel Wrap Test This test evaluates the Fibre Channel circuitry at the drive s Fibre Channel connector then at the fiber cable A Fibre Channel wrap plug is required for this procedure To run the wrap test through the fiber cable a duplex adapter is required All cables and wrap plugs are hot pluggable that is they can be removed from or added to the drive while the drive or its enclosure is powered on Do not bend the fiber cable more than a radius of 50 8 mm 2 in or the optical fiber may break 1 2 3 5 Take all devices on the Fibre Channel offline for instructions refer to your servers documentation Make sure that no cartridge is in the drive Disconnect the fiber cable from the drive and replace it with the Fibre Channel wrap plug When you disconnect the cable the connection to the Fibre Channel loop may break but will be restored at the end of the procedure when y
22. defined as follows Hexadecimal Code Description 01 SCSI Command 0000 0200 0000 Command parameters 70 Byte 0 of SCSI sense data 03 Sense key 5200 ASC ASCQ Additional Sense Code Additional Sense Code Qualifier 20B0 FSC Fault Symptom Code 058A Relative LPOS 02 SCSI ID LABEL TAPE_ERR1 IDENTIFIER 4865FA9B Date Time Wed Oct 11 11 39 43 Sequence Number 25264 Machine ID 000D090D4C00 Node ID tsm Class H Type PERM Resource Name rmt2 Resource Class tape Resource Type LTO Location 40 60 00 2 0 VPD Manufacturer ee vue eee ix rss IBM Machine Type and Model ULT3580 TD2 Serial Number 1300015078 Device Specific FW 0B70 Firmware Level Description Probable Causes TAPE User Causes MEDIA DEFECTIVE TAPE OPERATION ERROR DIRTY READ WRITE HEAD Recommended Actions FOR REMOVABLE MEDIA CHANGE MEDIA AND RETRY PERFORM PROBLEM DETERMINATION PROCEDURES Detail Data SENSE DATA 0602 0000 0100 0000 0200 0000 0000 0000 0000 0000 7000 0300 0000 001C 0000 0000 5200 0700 20B0 0000 0000 0000 0000 0000 0000 0000 058A 0200 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 UM 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 Figure 26 Example of an AIX ERRPT Drive Error Log 73 Chapter 6 Resolving Proble
23. down When this is not possible place the tape drive s packaging on a smooth level surface and place the tape drive on the packaging Do not place the Ultrium 2 Tape Drive on the cover of the enclosure or on any other metal surface The steps that follow describe how to install the Ultrium 2 Tape Drive into an enclosure Note Depending on the type of enclosure installation procedures may vary Before starting this installation read these instructions and compare them to the drive installation instructions for your enclosure When installing the Ultrium 2 Tape Drive into an enclosure refer to the SCSI Drive on page 14 or Rear View of the Fibre Channel Drive on page 15 Copyright IBM Corp 2002 13 Rear View of the SCSI Drive Feature switches SCSI connector SCSI ID connector Power connector EO amp Library Drive Interface LDI or RS 422 interface connector a67e0062 Figure 2 Rear view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400 SCSI drive 14 IBM TotalStorage LTO Ultrium 2 Tape Drive Rear View of the Fibre Channel Drive Power connector Feature switches Loop identifier LID status connector Fibre Channel FC configuration status connector Fibre Channel connector Emg5EmIIB Library Drive Interface LDI or RS 422 interface connector a67e0061 Figure 3 Rear view of the IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400F Fibre Channel drive Chapt
24. drive then rewinds and unloads the cartridge displays 0 and exits maintenance mode f an error is detected the tape drive displays 5 unloads the tape cartridge and exits maintenance mode To resolve the error locate 5 in Table 15 on page 67 Function Code L Reserved for Future Use Reserved for future use Function Code P or U Enable or Disable Post Error Reporting Used by support personnel during error detection this function is an alternate method of setting or preventing the post error PER bit in the SCSI Read Write Error Recovery Page For more information refer to the MODE SENSE command in the BM TotalStorage LTO Ultrium Tape Drive SCSI Reference 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Perform one of the following To enable post error reporting press the unload button once per 1 5 seconds until U appears in the single character display If you cycle past U continue to press the unload button until it redisplays To disable post error reporting press the unload button once per 1 5 seconds until P appears in the single character display If you cycle past P continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function the d
25. dump copying to tape 38 forcing 38 obtaining 75 drive head cleaning 35 E electronic emission regulations 102 enclosure mounting the tape drive into 26 powering off 16 environmental specifications for media 62 for tape drive 11 erasing tape 52 error code log clearing 42 displaying 42 viewing 76 117 errors descriptions and corrective actions 67 Fibre Channel 79 media 82 methods of receiving 66 obtaining from AS 400 or iSeries servers 71 obtaining from RS 6000 or pSeries servers 72 reported to enclosure 66 reported to server 71 77 reported to tape drive error log 76 SCSI bus 77 TapeAlert flags 97 troubleshooting tips 65 using sense data 71 exiting maintenance mode 45 F fabric switched 6 fast read write test 43 FC AL topology 6 FCC statement 102 feature switches Fibre Channel 15 SCSI 14 Federal Communications Commission FCC statement 102 Fibre Channel drive assigning an address 7 cables 8 connectivity 3 FC configuration status connector 15 Fibre Channel connector 8 15 29 fixing errors 79 installing 8 13 rear view 15 removing 8 84 resetting 8 setting an ID 19 speed 7 24 supported topologies 6 use of SCSI protocol 1 6 World Wide Node Name 8 World Wide Port Name 8 wrap test 40 Fibre Channel interface 1 6 Fibre Channel Arbitrated Loop topology 6 firmware recovery from error 32 updating from FMR tape 32 37 46 through Library Drive Interface 45 through SCSI or Fibre Channel interface 32 45 fi
26. jumper on the pins that are shaded A67E0049 Note that you must provide SCSI termination externally to the Ultrium 2 Tape Drive 18 IBM TotalStorage LTO Ultrium 2 Tape Drive Setting the Arbitrated Loop Physical Address Fibre Channel Drive Only Each device on a Fibre Channel loop must have an Arbitrated Loop Physical Address AL_PA to communicate The AL_PA identifies the device on the loop To set the Ultrium 2 Tape Drive s AL_PA you must place jumpers on specific pins in the drive s loop identifier LID status connector The placement of the jumpers indicates whether you want to choose the LID yourself each LID corresponds to a specific AL_PA or whether you want the drive to choose the AL_PA by arbitrating it with other devices on the loop Valid LIDs and their corresponding AL_PAs are provided in this section Note A Loop ID is part of a contiguous range of values valid AL_PA values are not in a contiguous range In addition to establishing the AL_PA by moving Feature Switch 3 on the drive to ON or off you can set the drive so that it provides one of the following functions Status about the Fibre Channel loop through the use of external indicators in an enclosure Additional LIDs The sections that follow describe how to select the AL PA They also describe how to set Feature Switch 3 so that the drive gives status about the loop or provides additional LIDs Chapter 3 Installing 19 20
27. place a jumper on a connector pin L label A slip of paper with an adhesive backing that can be written on and affixed to a tape cartridge as a means of identification or description label area On the LTO Ultrium Tape Cartridge a recessed area next to the write protect switch where a bar code label must be affixed LAN See local area network LDI See Library Drive Interface leader pin block Located within the Ultrium 2 Tape Drive the part that engages the steel pin which is attached to the tape in an LTO Ultrium Tape Cartridge Once engaged the leader pin block pulls the tape from the cartridge into the drive leader pin On the LTO Ultrium Tape Cartridge a small metal column that is attached to the end of the magnetic tape During tape processing the leader pin is grasped by a threading mechanism which pulls the pin and the tape out of the cartridge across the drive head and onto a takeup reel The head can then read or write data from or to the tape LED See light emitting diode Library Drive Interface An electrical interface standard that is approved by the Electronic Industries Association EIA for connecting serial devices Library Drive Interface LDI connector Located at the rear of the Ultrium 2 Tape Drive the connector to which the internal LDI cable of an enclosure connects The connection enables serial devices to communicate with the drive LID See loop identifier LID status connector
28. single cleaning cartridge for all of your tape drives rather than spend time and money to support several different cleaning cartridges The IBM TotalStorage Cleaning Cartridge Ultrium LTO 2 is downward compatible with the Ultrium Internal Tape Drive Generation 1 To enable your Generation 1 drive to use the cartridge simply download and install the latest drive firmware for instructions see l Updating the Firmware on page 45 The drive itself determines when a head needs to be cleaned It alerts you by displaying C on the single character display and causing the status light to become flashing amber To clean the head insert the cleaning cartridge into the tape load compartment see Figure 10 on page 34 The tape drive performs the cleaning automatically When the cleaning is finished the drive ejects the cartridge To remove a cleaning cartridge see Unload Button on page 33 The IBM TotalStorage Cleaning Cartridge Ultrium LTO 2 and the IBM LTO Ultrium Cleaning Cartridge are valid for 50 uses the cartridge s LTO CM chip tracks the number of times that the cartridge is used Chapter 5 Using the Media 49 Setting the Write Protect Switch The position of the write protect switch on the tape cartridge see in Figure 12 determines whether you can write to the tape N If the switch is set to solid red data cannot be written to the tape e If the switch is set to unlocked black void data can be wri
29. storage devdrvr doc directory BM ultrium tape IUG ps and IBM ultrium tape IUG pdf contain the current version of the BM Ultrium Device Drivers Installation and User s Guide BM ultrium tape PROGREF ps and IBM ultrium tape PROGREF pdf contain the current version of the BM Ultrium Device Drivers Programming Reference Device drivers and utilities for each supported server are beneath storage devdrvr in the following directories the device driver for the iSeries or AS 400 server is included in the OS 400 operating system AIX HPUX Linux Solaris Tru64 WinNT Win2000 For more information about device drivers refer to any of the preceding directories Chapter 1 Introduction 9 10 IBM TotalStorage LTO Ultrium 2 Tape Drive Chapter 2 Specifications Table 4 gives the physical power and environmental specifications for the IBM TotalStorage LTO Ultrium 2 Tape Drive Specifications for tape cartridges are given Environmental and Shipping Specifications for Tape Cartridges on page 62 Table 4 Specifications for the IBM TotalStorage LTO Ultrium 2 Tape Drive Specification Measurement Physical Specifications Width 146 0 mm 5 75 in without bezel 148 3 mm 5 84 in with bezel Length 205 5 mm 8 09 in without bezel 210 5 mm 8 29 in with bezel Height 82 5 mm 3 25 in without bezel 84 8 mm 3 34 in with bezel Weight without a cartridge 3 kg 6 Ib 1
30. tape drive in maintenance mode 36 point to point connection 6 port Fibre Channel 6 power connecting to tape drive 27 connectors Fibre Channel 15 SCSI 14 specifications 11 powering off the enclosure 16 problems resolving 66 pSeries server obtaining error information from 72 supported server and operating system 3 R read write capability 2 rear view Fibre Channel drive 15 SCSI drive 14 recording method of tape drive 2 48 red dot 33 relative humidity specifications for media 62 for tape drive 11 removing the tape drive from an enclosure Fibre Channel drive 8 84 SCSI drive 5 83 resetting the tape drive Fibre Channel drive 5 panic reset 33 SCSI drive 8 RS 422 connector Fibre Channel drive 15 SCSI drive 14 RS 422 interface connecting to the tape drive 28 updating firmware from 45 RS 422 wrap test running 41 RS 6000 device driver support 9 obtaining error information from 72 supported server and operating system 3 RS 6000 SP device driver support 9 supported server and operating system 3 S safety notices how to use vii SAN supported components 1 3 SCSI drive assigning an address 5 cables 4 95 connecting to a bus 28 fixing errors 77 installing 5 13 Index 119 SCSI drive continued ordering a wrap tool 95 rear view 14 removing 5 83 resetting 5 SCSI connector 14 SCSI ID connector 14 setting an ID 17 supported servers and operating systems 3 terminating 18 type of connector 1 type of
31. that are established by IBM The IBM TotalStorage LTO Ultrium 200 GB Data Cartridge cannot be interchanged with the media used in other IBM non LTO Ultrium tape products The IBM TotalStorage LTO Ultrium 200 GB Data Cartridge contains 1 2 inch dual coat metal particle tape that has a native data capacity of 200 GB 400 GB at 2 1 compression When processing the tape the IBM TotalStorage LTO Ultrium 2 Tape Drive uses a linear serpentine recording format and reads and writes data on 512 tracks eight tracks at a time The first set of eight tracks is written from near the beginning of the tape to near the end of the tape The head then repositions to the next set of eight tracks for the return pass This process continues until all tracks are written and the tape is full or until all data is written The IBM TotalStorage LTO Ultrium 200 GB Data Cartridge includes a Linear Tape Open Cartridge Memory LTO CM chip El in uuo Ton pede ih that contains information about the cartridge and the tape such as the name of the manufacturer that created the tape as well as statistical information about the cartridge s use Whenever you unload a tape cartridge the tape drive writes any pertinent information to the cartridge memory The storage capacity of the LTO CM is 4096 bytes The cartridge door H protects the tape from contamination when the cartridge is out of the drive Behind the door the tape is attached to a leader pin KE When you ins
32. that uses very small pure metal particles rather than oxide coatings in the magnetic layer meter In the Metric System the basic unit of length equal to approximately 39 37 inches micrometer One millionth of a meter 000001 m Synonymous with micron Abbreviated as um micron One millionth of a meter 000001 m Synonymous with micrometer Abbreviated as um microsecond One millionth of a second 000001 s Abbreviated as us millimeter mm One thousandth of a meter 001 m millisecond ms One thousandth of a second 001 S mm See millimeter Model T400 The version of the IBM TotalStorage LTO Ultrium 2 Tape Drive that uses the SCSI interface Model T400F The version of the IBM TotalStorage LTO Ultrium 2 Tape Drive that uses the Fibre Channel interface ms See millisecond multimode fiber An optical fiber that has a core that is large enough to propagate more than one electromagnetic wave of light The typical diameter is 62 5 micrometers N N A Not applicable native storage capacity The amount of data that can be stored without compression on a tape cartridge native sustained data transfer rate See data transfer rate negotiated speed Defined by Fibre Channel Standards the algorithm that ensures the highest speed that is supported by both the Ultrium 2 Tape Drive and the port to which it attaches This negotiation occurs at power up and whenever a catastrophic link event occ
33. 0 oz Power Specifications Drive with Ultra160 SCSI Interface Drive with Fibre Channel Interface Tolerance see Note 1 Power supply current for 5 Vdc see Note 2 Power supply current for 12 Vdc see Note 2 5 Vdc and 12 Vdc x1096 1 3 A minimum 5 Vdc and 12 Vdc 210 1 9 A minimum 3 1 A maximum 0 2 A minimum 3 7 A maximum 0 2 A minimum 1 1 A maximum 1 1 A maximum Power supply peak for 5 3 3 A for 100 ms 3 9 A for 100 ms mode with a cartridge loaded Vdc the instantaneous 15 5 W 19 5 W power by the power supply Power supply peak for 12 4 1 A for 2 ms 4 1 A for 2 ms Vdc the instantaneous 49 2 W 49 2 W power by the power supply Power usage for typical idle 10 9 W 13 9 W mode with no cartridge Power usage for typical idle 12 7 W 15 7 W mode with a cartridge loaded Power usage for reading 29 W 32W and writing at 6 22 m s Power usage for sleep 9 0W 12 0 W mode with no cartridge Power usage for sleep 10 8 W 13 8 W Other Specifications for both interface types Maximum altitude 3048 m 10 000 ft for operating and storage 12192 m 40 000 ft for shipping Extraction force 250 to 750 gms force Copyright IBM Corp 2002 11 Table 4 Specifications for the IBM TotalStorage LTO Ultrium 2 Tape Drive continued Environmental Specifications for both interface types Operating
34. 19 20 LID status connector 15 light emitting diode 31 32 Linear Tape Open LTO Cartridge Memory CM 47 48 link services changing 24 Linux device driver support 9 supported server and operating system 3 load and unload cycle life for data cartridge 48 loading a tape cartridge 34 loop identifier LID description 7 19 setting to add LIDs 19 22 setting to get status of loop 19 20 low power mode 2 LTO cartridge memory 47 M maintenance functions clearing error code log 42 converting an FMR tape to a scratch tape 41 copying drive dump to tape 38 creating FMR tape 37 displaying error code log 42 forcing drive dump 38 inserting cartridge into tape drive 42 selecting 36 updating firmware from FMR tape 37 maintenance mode exiting 45 placing the tape drive in 36 selecting a maintenance or diagnostic function 36 manual rewind tool ordering 95 manually removing a cartridge from the drive 85 McDATA switch 6 media related errors 82 media using 47 Microsoft Windows 2000 device driver support 9 supported server and operating system 3 Microsoft Windows NT device driver support 9 supported server and operating system 3 models of Ultrium 2 Tape Drive 1 mounting tape drive into an enclosure 26 N native storage capacity 1 native sustained data transfer rate 1 O operating systems supported 3 operating the tape drive 31 ordering tape cartridges and supplies 63 P panic reset performing 33 placing the
35. 2 Tape Drive Table 9 Diagnostic and maintenance functions continued Function Code 7 Run LDI or RS 422 Wrap Test Causes the tape drive to perform a check of the circuitry from and to the LDI or RS 422 connector Before you select this function attach an LDI or RS 422 wrap plug to the tape drive s LDI or RS 422 connector in place of the LDI or RS 422 cable 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until 7 appears in the single character display If you cycle past 7 continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function 7 flashes and the tape drive automatically starts the test If the test is successful it loops and begins again To halt the test press the unload button The test continues to the end of its loop and then stops The tape drive then displays 0 and exits maintenance mode If the test fails 9 displays the test stops and the tape drive exits maintenance mode To resolve the error locate 9 in Table 15 on page 67 Function Code 8 Convert FMR Tape to Scratch Tape Causes the tape drive to erase the field microcode replacement FMR data on a scratch data cartridge and rewri
36. 67e0056 Figure 18 Rewinding the tape into the cartridge 6 Remove the rewind tool by pulling it away from the cartridge 56 IBM TotalStorage LTO Ultrium 2 Tape Drive Reattaching a Leader Pin The first meter of tape in a cartridge is leader tape Once the leader tape has been removed there is a possibility of tape breakage After reattaching the leader pin transfer data from the defective tape cartridge Do not reuse the defective tape cartridge The Leader Pin Reattachment Kit contains three parts Leader pin attach tool see in Figure 19 A plastic brace that holds the cartridge door open Cartridge manual rewind tool see H in Figure 19 A device that fits into the cartridge s hub and lets you wind the tape into and out of the cartridge Pin supplies see in Figure 19 Leader pins and C clips Attention Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape Other methods of reattaching the pin will damage the tape the drive or both Use this procedure on your tape cartridge only when the leader pin detaches from the magnetic tape and you must copy the cartridge s data onto another cartridge Destroy the damaged cartridge after you copy the data This procedure may affect the performance of the leader pin during threading and unloading operations Touch only the end of the tape Touching the tape in an area other than the end can damage the tape s surface or edges which may interfe
37. 84 IBM TotalStorage LTO Ultrium 2 Tape Drive Manually Removing a Tape Cartridge If problem determination procedures identify the Ultrium 2 Tape Drive as the source of a problem you can optionally perform one of the following m Attention Replace the entire unit For more information contact your OEM Product Application Engineer PAE Manually remove the cartridge see Removing the Cartridge If you are unable to manually remove the cartridge contact trained service personnel for assistance Refer the service personnel to the instructions in Fixing an Internal Jam on page 88 If you are not a trained service person do not attempt to open the drive for repairs Attempting a repair other than the manual removal of a tape cartridge will void your warranty Removing the Cartridge If a tape cartridge fails to eject from the Ultrium 2 Tape Drive you can manually remove the cartridge The following tools are required for the procedure 2 5 mm allen wrench Small blade screwdriver or potentiometer setting tool 2 mm hex wrench 3 Phillips screwdriver Needle nose pliers Flashlight optional Attention Before performing this procedure note the following Ensure that you have attempted all normal methods of removing the tape cartridge from the drive Refer to l Removing a Tape Cartridge on page 35 and the troubleshooting tips in Table 13 on page 65 This procedure may damage the stuck tape cartridge
38. Channel Attachment Visit the web at ntto nw storage ibn con hardsoft tape supserver support Rm Chapter 1 Introduction 3 SCSI Attachment To communicate with a server the IBM TotalStorage LTO Ultrium 2 Tape Drive uses the Ultra160 LVD SCSI interface Physical Characteristics of the SCSI Interface Speed The Ultrium 2 Tape Drive contains a high density 68 pin D shell receptacle connector HD68 for attachment to the server The HD68 connector includes the connectors for the SCSI signal the SCSI ID and the drive s power The drive supports LVD SCSI cables with HD68 connectors For a list of available cables see Appendix A Tools and Supplies on page 95 The Ultra160 LVD SCSI interface is backward compatible with older SCSI technology and is capable of data transmission at 160 MB s Ultra160 SCSI uses the three management features of the Ultra3 SCSI standard that specifically affect data transfer rate Double transition clocking a data transfer technique that enables data rates to double without increasing clock speed Domain validation a procedure that detects and adjusts SCSI configuration issues that might prevent interoperation between SCSI devices Cyclic redundancy check CRC an error checking technique Because the cables connectors and terminators are the same for the Ultra160 and Ultra2 SCSI interfaces devices with those interfaces can be mixed on the same bus and each device can operate at i
39. Code 63A09210 Illegal or unsupported tape unit response Press Enter to continue F3 Exit F4 Additional Information F6 Hexadecimal report rubia Information F10 Previous detail report F12 Cancel Figure 24 Example of an error log from the AS 400 or IBM server iSeries 8 Press F4 to view the sense data see the example in Figure 25 C gt page 73 displays a sample drive error log Display Additional Information for Resource Serial Resource Name Type Model Number Name TAP07 3580 002 00 00000 TAP07 SENSE DATA FOLLOWS DATA OFFSET 0123 4567 89AB C DAE CR 00000000 70000500 0000001C 00000000 240000C0 00000010 00020000 00000000 00000000 00000000 sica 058B0000 Figure 25 Example of sense data from the AS 400 or IBM Oserver iSeries Obtaining Error Information from the RS 6000 or pSeries The AIX Tape and Media Changer Device Driver for the IBM RS 6000 or IBM Oserver pSeries provides logging to the system error log for a variety of errors You can view the error log by issuing the AIX errpt command Figure 27 on page 74 displays a sample SCSI bus error log To view the error log 1 At the AIX command line type errpt a pg to display a detailed report 2 Press Enter to scroll through the error log 3 Type q to quit the error log at any time IBM TotalStorage LTO Ultrium 2 Tape Drive Example of a Drive Error Log In the SENSE DATA area of Figure 26 entries in bold are
40. Code H in Table 9 or page 36 36 If the Test Head diagnostic fails replace the tape drive If the Test Head diagnostic succeeds replace the cartridges that caused the problem The error code clears when you remove the tape cartridge or place the drive in maintenance mode Chapter 6 Resolving Problems 69 Table 15 Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive continued The single character display clears if you power off the drive Code Cause and Action 7 A high probability of media error The tape drive determined that an error occurred because of a faulty tape cartridge Try another tape cartridge If the problem occurs with multiple tape cartridges see Resolving Media Related Problems on page 82 The error code clears when you remove the tape cartridge or place the drive in maintenance mode For SCSI drive Tape drive or SCSI bus failure The tape drive determined that a failure occurred in the tape drive s hardware or in the SCSI bus See Fixing SCSI Bus Errors on page 77 The error code clears 10 seconds after the drive detected the error or when you place the drive in maintenance mode For Fibre Channel drive Tape drive or Fibre Channel failure The tape drive determined that a failure occurred in the tape drive s hardware or in the Fibre Channel It detects light through the fiber cable but cannot perform
41. G X X X Negotiated the drive G G X X X automatically negotiates to the highest common speed Topology Selection Drive uses VPD values that X X X 24 IBM TotalStorage LTO Ultrium 2 Tape Drive Table 7 Topology and speed settings for the Ultrium 2 Tape Drive continued Fibre Channel Pin Characteristic 1 2 5 through 8 L Port X X X N Port X X X NL Port the drive X X X automatically selects and configures the topology Notes 1 G means that the pin is jumpered to ground 2 means that the pin is not jumpered 3 X means that the setting of the pin does not matter Le o eo e o N o c Figure 7 Location of the Fibre Channel FC configuration status connector The view is from the rear of the drive Chapter 3 Installing 25 Step 5 Mount the Tape Drive into the Enclosure The Ultrium 2 Tape Drive may be shipped with or without a front bezel see f in Figure 6 To mount the Ultrium 2 Tape Drive into an enclosure 1 Remove the cover of your enclosure refer to the instructions in the enclosure s documentation 2 Place the drive into the enclosure so that its tape load compartment faces the tape load compartment of the enclosure 3 Insert two 6 32 screws into the mounting holes J on the side brackets of the chassis Attention When inserted into the Ultrium 2 Tape Drive the length of the mounting screws must not exceed 3 5 mm 0 14 i
42. IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F Setup Operator and Service Guide GA32 0455 00 E IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F Setup Operator and Service Guide GA32 0455 00 E Note Before using this guide and the product it supports read the information in Safety and Environmental Notices on page vii Notices on page 101 and First Edition November 2002 This edition applies to the BM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F Setup Operator and Service Guide and to all subsequent releases and modifications until otherwise indicated in new editions Copyright International Business Machines Corporation 2002 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Contents Safety and Environmental Notices Vii Danger Notice ee lll sl Vi Caution Notice s soe w 5 ls Vi Attention Notice AAE ar a GU A ae Wow do e em A te III Laser Safety and Compliance Pi at be d qus uper ds des E let ee des Zur Ml Preface Ro ehe ee eee ee me mado ele won X Intended Audience ar Ot uis to Vous ee it a aa a Sls SE AY ar Se TAS Spe Related Publications 2 2 2 2 2 1x IBM Ultrium Publications IBM Fibre Chann
43. J GIG E1 4 G AC 24 G G EO 5 G AB 25 GJ IG IG DC 6 GG AA 26 GJ G G DA 7 GG A9 27 GJ G G G D9 8 G A7 28 G 6 D6 9 G A6 29 G G G D5 A G G A5 2A Gy G G D4 B G G A3 2B G G G G D3 C G G 9F 2C G G G D2 D G G 9E 2D G G G G D1 E G G G 9D 2E GJ G G G CE F G G G 9B 2F G G G G G CD 10 G 98 30 G IG CC 11 G 97 31 G IG G CB 12 G G 90 32 G IG G CA 13 G G 8F 33 G IG GIG C9 14 16 G 88 34 GIG G6G C7 15 G G 84 35 G G G G C6 16 Ic amp 82 36 GIG 6c6 G C5 17 I c amp 81 37 G G G G G C3 18 G G 80 38 G G G BC 19 G G 7C 39 G G G G BA 1A G G G 7A 3A G G G G B9 1B G G G 79 3B G G G G G B6 1C G 6 G 76 3C G GG Gi B5 1D G G Gq 75 3D G G G G G B4 1E G G G G 74 3E G G G G G B3 IF 4 amp 3 alec VEM 3F elslelelale Notes 1 G means that the pin is jumpered to ground 2 means that the pin is not jumpered Chapter 3 Installing 21 Setting the Loop ID to Provide Additional Loop IDs If Feature Switch 3 on the Ultrium 2 Tape Drive is set to ON see qj in page 20 the LID status connector EJ has the following definition Pins 1 through 7 are used to set the LID Pin 8 ov
44. Located on the LTO Ultrium Tape Cartridge a switch that prevents accidental erasure of data Pictures of a locked and unlocked padlock appear on the switch When you slide the Switch to the locked padlock data cannot be written to the tape When you slide the switch to the unlocked padlock data can be written to the tape Write Read test Part of the Test Head diagnostic a procedure that determines whether the Ultrium 2 Tape Drive can correctly read from and write to tape Z zoning In Fibre Channel environments the grouping of multiple ports to form a virtual private storage network Ports that are members of a zone can communicate with each other but are isolated from ports in other zones Glossary 115 116 IBM TotalStorage LTO Ultrium 2 Tape Drive Index A acclimating the drive 16 52 53 address for Fibre Channel drive 7 19 for SCSI drive 5 17 AIX 3 AL_PA description 7 19 setting to add LIDs 22 setting to get status of loop 20 altitude specification 11 Arbitrated Loop Physical Address AL PA description 19 setting to add LIDs 22 setting to get status of loop 20 AS 400 device driver support 9 obtaining error information from 71 supported server and operating system 3 attaching leader pin to tape procedure 55 attention notice definition vii backhitch preventing 2 bar code label ordering 63 64 placement on cartridge 48 burst data transfer rate 1 bus connecting tape drive to SCSI 28 C cable
45. Node Name and an 8 byte World Wide Port Name that is assigned by IBM Manufacturing The World Wide Node Name identifies the drive s SCSI logical unit the World Wide Port Name identifies the physical port on the drive An enclosure queries the World Wide Names through the LDI or RS 422 interface a server queries the Names through the Fibre Channel interface The Ultrium 2 Tape Drive reports the World Wide Names to switches You can use the World Wide Node Name or Wide Node Port Name to uniquely identify the drive on a SAN When your Ultrium 2 Tape Drive is installed in a tape library you can change the World Wide Node Name and World Wide Port Name through the LDI or RS 422 interface For instructions refer to the documentation for your tape library Physical Characteristics of the Fibre Channel Interface The Ultrium 2 Tape Drive attaches to Open Systems servers by using short wave multimode fiber optic cables All cables feature LC duplex connectors and are designated as 50 125 50 refers to the diameter of the optical fiber and 125 refers to the diameter of the cable both are measured in micrometers For a list of available cables see Appendix A Tools and Supplies on page 95 Installing Removing or Resetting a Drive on an Active Fibre Channel 8 A Fibre Channel network supports dynamic drive attachment When adding removing or resetting a drive on an active server or SAN perform the following steps 1 Quiesce the dri
46. See oop identifier LID status connector link services The speed and topology of your Fibre Channel drive If you choose not to alter the link services the drive defaults to a negotiated speed and operation in an FC AL topology with a direct connection to the server LIP See loop initialization protocol light emitting diode LED A semiconductor diode that emits light when subjected to an applied voltage and that is used in an electronic display Linear Tape Open LTO Atype of tape storage technology developed by the IBM Corporation Hewlett Packard and Seagate LTO technology is an open format technology which means that its users have multiple sources of product and media The open nature of LTO technology enables compatibility between different vendors offerings by ensuring that vendors comply with verification standards load Following the insertion of a tape cartridge into the tape load compartment the act of positioning the tape performed by the tape drive for reading or writing by the drive s head load and unload cycle The act of inserting a cartridge into a tape drive loading the tape to load point rewinding the tape into the cartridge and ejecting the cartridge from the drive local area network LAN A computer network that is located on a user s premises within a limited geographical area The network consists of a set of devices that are connected to one another for communication and that can
47. Setting the Loop ID to Provide Status About the Loo If Feature Switch 3 on the Ultrium 2 Tape Drive is set to OFF see 1 in Figure 6 the LID status connector EJ has the following definition Pins 1 2 3 4 7 and 8 are inputs and are used to set the LID Pins 5 and 6 are used as outputs Pin 5 has three states off ground on 3 3 V and alternating between off and on Pin 5 will be off if the drive does not detect light on the Fibre Channel connector if while communicating as an L_port the drive does not complete the Loop Initialization Protocol LIP or if while communicating as an N_port the drive does not complete logging in to the host or switch Pin 5 will be on if the drive detects light successfully completes the LIP process or logs in to another port After the drive has completed the LIP process the pin will be alternating when the drive is receiving SCSI commands and the pin will be on when the drive is not receiving SCSI commands Pin 6 indicates that the drive detects light If pin 6 is on but pin 5 is off this could indicate communication problems across the fiber cable If the drive is installed in an enclosure pins 5 and 6 may be used to support external indicators such as light emitting diodes LEDs on the enclosure Note If indicators are used on an enclosure the drive does not report error codes 8 and F Fibre Channel problems to the single character display Instead pins 5 and 6 sig
48. Storage LTO Ultrium 2 Tape Drive Chapter 6 Resolving Problems If you encounter problems when running the IBM TotalStorage LTO Ultrium 2 Tape Drive refer to Table 13 If the problem is not identified in Table 13 refer to Methods of Receiving Errors and Messages on page 66 The color and condition of the status light may also indicate a problem For more information see Status Light on page 32 32 Table 13 Troubleshooting tips for the IBM TotalStorage LTO Ultrium 2 Tape Drive If the problem is this Do this A code displays on the The tape drive detected an error or is directing you to an informational single character display and the status message See Table 15 on page 67 light flashes amber The status light or single character The tape drive has no power Check the power at the power source Connect display never turns on power to the tape drive see Step 6 Connect and Test Power to the Tape Drive on page 27 If the problem persists replace the tape drive The tape drive will not load a tape One of the following has occurred cartridge Atape cartridge is already inserted To remove the cartridge press the unload button If the cartridge does not eject turn off the power to the tape drive then turn it back on After the status light becomes solid green press the unload button to eject the cartridge The tape cartridge was inserted incorrectly To properly insert a cartridge see Insertin
49. TY Environmental Factor see Note 3 Storage Shipping Gave temperature 10 to 40 C 1 to 60 C 40 to 60 C p 50 to 104 F 33 8 to 140 F 40 to 140 F Relative humidity 20 to 80 10 to 90 10 to 90 noncondensing 26 C 26 C 26 C Wet bulb temperature 78 8 F 78 8 F 78 8 F Notes 1 Measured at the drive s power connector 2 The 5 Vdc and 12 Vdc maximum currents do not occur simultaneously The Ultrium 2 Tape Drive monitors voltage and reports problems to the server 3 Measured in front of the bezel near the air intake area refer to Figure 4 on page 16 12 IBM TotalStorage LTO Ultrium 2 Tape Drive Chapter 3 Installing the Tape Drive m Attention To avoid static electricity damage when you handle the IBM TotalStorage LTO Ultrium 2 Tape Drive use the following precautions Limit your movement Movement can cause static electricity to build around you Always handle the Ultrium 2 Tape Drive carefully Never touch exposed circuitry Prevent others from touching the Ultrium 2 Tape Drive Before you unpack and install the Ultrium 2 Tape Drive into an enclosure touch its static protective packaging to an unpainted metal surface on the enclosure for at least 2 seconds This reduces static electricity in the packaging and your body When possible remove the Ultrium 2 Tape Drive from its static protective packaging and install it directly into an enclosure without setting it
50. The tape drive is reading from the tape writing to the tape rewinding the tape locating data on the tape loading the tape or unloading the tape The status light also flashes green if the tape drive contains a cartridge during the power on cycle In this case the drive completes POST and slowly rewinds the tape the process may take approximately 13 minutes The light stops blinking and becomes solid when the drive completes the recovery and is ready for a read or write operation To eject the cartridge press the unload button Amber Solid The tape drive is powering on is resetting or is in maintenance mode For information about the functions that are available when the drive is in maintenance mode see Selecting a Diagnostic or Maintenance Function on page 36 Amber Flashing One of the following applies If the light flashes once per second an error occurred and the tape drive or media may require service Note the code on the single character display then go to Table 15 on page 67 to determine the action that is required If a solid C appears in the single character display the drive needs cleaning If the light flashes twice per second the tape drive is updating firmware For more information soe FUpdating the Firmware or If the light flashes once per second the tape drive is updating firmware For more information soe Updating the Firmware or If the light flashes twice per secon
51. Ultrium 2 Tape Drive the connector that enables the drive s SCSI address to be set Addresses are determined by the placement of jumpers on the pins SCSI interface See Small Computer Systems Interface SCSI protocol A set of rules that control the communication and transfer of data between two or more SCSI devices or systems in a communications network SCSI ID switch Located on an enclosure that contains a Ultrium 2 Tape Drive a mechanism that connects to the drive and allows you to change the drive s SCSI ID without using jumpers SCSI log sense data In response to inquiry from the server about the Ultrium 2 Tape Drive s error logs and counters a packet of SCSI sense bytes which contains that information and which is sent back to the server by the drive Log sense data is used to diagnose problems especially if the problems are intermittent SCSI wrap plug A connector mechanism that connects to a SCSI port for the purpose of testing the Ultrium 2 Tape Drive s circuitry for the SCSI interface SCSI wrap test A diagnostic that can be run on the Ultrium 2 Tape Drive to determine whether the circuitry functions properly to and from the SCSI connector second One sixtieth of a minute selection time out Following the selection of an option for example a data transfer the period of time during which it is determined that there is a bad connection between the server and the drive sense data Data that describes
52. V Vi IBM TotalStorage LTO Ultrium 2 Tape Drive Safety and Environmental Notices When using this product observe the danger caution and attention notices that are contained in this guide Symbols that represent the severity of the safety condition accompany the notices The sections that follow define each type of safety notice and give examples Danger Notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people A lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition A sample danger notice follows DANGER An electrical outlet that is not correctly wired could place hazardous voltage on metal parts of the system or the products that attach to the system It is the customer s responsibility to ensure that the outlet is correctly wired and grounded to prevent an electrical shock Caution Notice A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition One of several symbols can accompany a caution notice If the symbol is It means A hazardous electrical condition with less severity than an electrical danger A generally hazardous condition not represented by other safety symbols A hazardous condition due to the use of a laser in the product Laser symbols are always accompanied by the classification of the laser as de
53. access The shroud mounts the fan assembly to the Ultrium 2 Tape Drive generic FC reference to an N_port or an F_port FC AL See Fibre Channel Arbitrated Loop FC port See Fibre Channel port feature switch Located under the Ultrium 2 Tape Drive a bank of eight micro switches that can be manually toggled on or off to activate or deactivate different characteristics of the drive fiber optic cable The medium by which light is transmitted through fibers or thin rods of glass or some other transparent material of high refractive index fiber optics A branch of optics dealing with the transmission of light through fibers or thin rods of glass or some other transparent material of high refractive index Fibre Channel A 100 MB per second full duplex serial communications technology that is capable of interconnecting Ultrium 2 Tape Drives and servers which are separated by as much as 11 kilometers 7 miles Fibre Channel technology combines features of the input output I O and networking interfaces Fibre Channel address For a tape drive that uses a Fibre Channel interface an identifier such as an AL PA or Loop ID that enables other device ports to communicate with that drive A Fibre Channel drive has a 3 byte address The switch assigns the upper 2 bytes of the address If no switch is attached the 2 bytes equal 0 The lower byte assignment which is the AL PA varies depending on whether hard or soft addressing is us
54. age 36 If the Test Head diagnostic fails replace the tape drive f the Test Head diagnostic succeeds replace the cartridges that caused the problem The error code clears when you remove the tape cartridge or place the drive in maintenance mode For Problems with Reading Data If the problem occurred while the drive was reading data from the tape and if you know the volume serial number of the tape cartridge perform one of the following procedures f another drive is available insert the cartridge into the other drive and retry the operation If the operation fails discard the defective cartridge If the operation succeeds insert a scratch cartridge into the first drive and run the tape drive diagnostics see Function Code 1 in Table 9 on page 36 If the diagnostics fail replace the drive If the diagnostics succeed the error was temporary f another drive is not available insert a scratch cartridge into the drive and run the tape drive diagnostics see Function Code 1 in fable 9 on page ad If the diagnostics fail replace the drive If the diagnostics succeed discard the cartridge If the problem occurs with multiple tape cartridges or if you do not know the tape cartridge s volume serial number run the tape drive diagnostics see Function Code 1 Infrable 8 on page 36 If the diagnostics fail replace the tape drive fthe diagnostics succeed run the Test Head diagnostic see Function
55. an I O error Sense data is presented to a server in response to a Sense O command serial interface An interface that sequentially or consecutively executes two or more operations in a single device such as an arithmetic and logic operation server Afunctional unit that provides services to one or more clients over a network Examples include a file Server a print server or a mail server The IBM Oserver pSeries IBM server iSeries HP and Sun are servers Synonymous with host ship group The group of supplies cords or documentation that is shipped with the Ultrium 2 Tape Drive shipping environment The temperature relative humidity rate and wet bulb temperature of the environment to which the Ultrium 2 Tape Drive is exposed when it is transferred from one location to another short wave cable In Fibre Channel technology a laser cable that uses a wavelength of 780 nanometers and is only compatible with multimode fiber single character display Located at the front of the Ultrium 2 Tape Drive an LED that presents an alphabetical or numeric code which represents a diagnostic or maintenance function error condition or informational message sleep mode A power management function that causes the Ultrium 2 Tape Drive s electronics to automatically enter a low power mode by which to conserve energy Small Computer Systems Interface SCSI A standard used by computer manufacturers for attaching peripheral devic
56. and synchronize the states of network components public device A device that is attached to a fabric or switch and can communicate to that fabric or switch A public device can be part of an arbitrated loop topology or point to point topology Q quiesce To put a device into a temporarily inactive or inhibited state but not remove it from the server R read To acquire or interpret data from a storage device from a data medium or from another source reboot To reinitialize the execution of a program by repeating the initial program load IPL operation record The smallest distinct set of data bytes that is supplied from a server for processing and recording by a tape drive and the smallest distinct set of data to be read from tape reprocessed and made available to a server by a tape drive record boundaries The fixed limits of a record relative humidity The ratio of the amount of water vapor actually present in the air to the greatest amount possible at the same temperature repeater A device that regenerates signals to extend the range of transmission between data stations or to interconnect two branches A repeater is a node of a local area network reset To return a device or circuit to a clear state LDI wrap plug A connector mechanism that connects to an LDI port for the purpose of testing the Ultrium 2 Tape Drive s circuitry for the LDI interface LDI wrap test A diagnostic that can be run on th
57. ape 2 48 disposal of 63 Fast Read Write test 43 handling 50 inserting 34 label area 48 labels 48 leader pin reattaching 57 repositioning 55 Linear Tape Open Cartridge Memory LTO CM 48 load and unload cycles 48 loading 34 manually removing 85 ordering 63 recording method of tape drive 2 48 relative humidity specifications 62 removing 35 resolving media related problems 82 specifications for media 62 stacking 50 temperature specifications 62 Test Cartridge amp Media diagnostic 43 63 82 unloading 35 using a repaired cartridge 55 wet bulb specifications 62 write protect switch 48 50 TapeAlert flags supported 97 temperature specifications for media 62 for tape drive 11 terminating the SCSI bus 18 TERMPOWER supplying for SCSI bus 18 Test Cartridge amp Media diagnostic 43 82 Test Head diagnostic 44 tolerance power 11 tools and supplies ordering 95 topologies supported Fibre Channel 6 topology changing 24 troubleshooting tips 65 Tru64 device driver support 9 two node configuration 6 U Ultra160 LVD SCSI interface 1 4 universal cleaning cartridge 35 47 49 unload button 31 33 unloading a tape cartridge 35 unpacking the Ultrium 2 Tape Drive 16 updating firmware from FMR tape 32 37 46 through Library Drive Interface LDI or RS 422 45 through SCSI or Fibre Channel interface 32 45 V viewing latest supported attachments 9 voltage 11 W warranty 104 weight of tape driv
58. ape Drive into the Enclosure 26 Step 6 Connect and Test Power to the Tape Drive EoseA oq 9a qe Step 7 Connect the Internal SCSI or Fibre Channel Cable juu o um why Aid Step 8 Connect the Internal LDI Cable Mas edie g oeae Wong wow 4 28 Step 9 Run Drive Diagnostics ie Moreh wks car 4 Rogie ERA Step 10 Install the Device Drivers 28 Step 11 Connect the External SCSI or Fibre Channel Interface to the Server 28 Connect the External SCSI Interface to the Server 28 Connect the External Fibre Channel Interface to the Server 29 Step 12 Connect the External LDI Interface to the Server optional 29 Copyright IBM Corp 2002 iii Step 13 Configure the Tape Drive to the Server Switch or Hub Chapter 4 Operating the Tape Drive Status Light E E Er ee Unload Button Single Character Display Single Red Dot Inserting a Tape Cartridge Removing a Tape Cartridge Cleaning the Drive Head Selecting a Diagnostic or Maintenance Function Exiting Maintenance Mode Updating the Firmware Updating Firmware through the SCSI or Fibre Channel Interface Updating Firmware through the Library Drive Interface Updating the Firmware with an FMR Tape Cartridge Chapter 5 Using the Media Data Cartridge t Cleaning Cartridges i Setting the Write Protect Switch Handling the Cartridges Provide Training Ensure Proper Packaging Provide Prop
59. ards and tells how to configure servers to use the device driver with the Ultrium family of devices IBM Ultrium Device Drivers Programming Reference GC35 0483 supplies information to application owners who want to integrate their Open Systems applications with IBM supported Ultrium hardware The reference contains information about the application programming interfaces APIs for each of the various supported operating system environments IBM Fibre Channel Publications Fibre Channel Storage Hub IBM 2103 Model H07 Installation Service and User s Guide SC26 7288 IBM SAN Fibre Channel Switch 2109 Model S08 User s Guide SC26 7349 IBM SAN Fibre Channel Switch 2109 Model S08 Installation and Service Guide SC26 7350 IBM SAN Fibre Channel Switch 2109 Model S16 User s Guide SC26 7351 IBM SAN Fibre Channel Switch 2109 Model S16 Installation and Service Guide SC26 7352 Other Publications Copyright IBM Corp 2002 IBM Storage Area Network Gateway Module Setup Operator and Service Guide GA32 0436 describes the interface between devices and a storage area network or Fibre Channel server The guide gives instructions for installation and operation of the unit as well maintenance analysis procedures and a SCSI command reference IBM Library Drive Interface Specification Revision 4 1 August 29 2002 available from your OEM Sales Representative X IBM TotalStorage LTO Ultrium 2 Tape Drive Chapter 1 Introduction
60. ate the allen wrench for a lengthy period With the allen wrench still inserted into the bottom access hole insert a small blade screwdriver or potentiometer setting tool into the access hole for the loader motor gear Kl While keeping torque on the supply reel motor screw and rotating the allen wrench clockwise rotate the loader motor gear with the small blade screwdriver counterclockwise see arrow As you rotate the screwdriver the allen wrench moves slightly With the small blade screwdriver continue to rotate the loader motor gear in the unload direction counterclockwise f you feel no resistance to the allen wrench and the cartridge slowly moves up and out of the tape load compartment to the fully ejected position the procedure was successful Remove the small blade screwdriver and go to step f you feel resistance to the allen wrench and the cartridge does not move the loader mechanism is jammed or the leader block is not at the home position Remove the small blade screwdriver and go to Fixing an Internal Jam on page 88 Remove the tape cartridge To ensure that the drive operates properly refer to page 36 and select Function Code 1 Run Tape Drive Diagnostics After you remove the stuck tape cartridge copy the data on the tape to another tape Then if appropriate return the stuck tape cartridge in its original packaging or in the packaging from its replaceme from the tape in the cartridge go to pa
61. be connected to a larger network Communications are limited to a Glossary 109 moderate sized geographic area 1 to 10 km such as a single office building warehouse or campus log sense data See SCSI log sense data loop 1 A series of instructions that is repeated until a terminating condition is reached 2 To connect so as to complete a loop loop ID See oop identifier loop identifier LID In a Fibre Channel topology the identifier that a device assigns to an Ultrium 2 Tape Drive An operator uses the LID to set the AL PA loop identifier LID status connector Located on the Model T400F the connector that is used to set the Loop ID and provide status about the loop loop initialization protocol LIP A method by which a device in a Fibre Channel Arbitrated Loop acquires its AL PA loss In fiber optics technology the amount of a signal s power expressed in dB that is lost in connectors splices or fiber defects Low Voltage Differential LVD A low noise low power and low amplitude electrical signaling system that enables data communication between a supported server and the Ultrium 2 Tape Drive LVD signaling uses two wires to drive one signal over copper wire The use of wire pairs reduces electrical noise and crosstalk L port Located on the Ultrium 2 Tape Drive the Fibre Channel portal that facilitates communication only in an FC AL topology An L port also allows connection to FL ports a
62. bles have been replaced the problem may be with the Ultrium 2 Tape Drive Replace the tape drive see l Removing a SCSI Tape Drive from an Enclosure fon page 83 n page 83 If the problem persists the problem is with your server Consult your server s documentation Fixing an Intermittent Error with Multiples Drives on a SCSI Bus Refer to the server s error logs to determine which tape drive is the source of the problem If only one tape drive is reporting a SCSI failure replace that tape drive see Removing a SCSI Tape Drive from an Enclosure on page 83 If multiple tape drives are reporting SCSI failures the problem may be with the terminator or the SCSI cables Replace the terminator and run the operation that caused the error If the problem persists the problem may be with the cables Isolate which cable is causing the problem by replacing one cable at a time and run the operation that caused the error after each replacement IBM TotalStorage LTO Ultrium 2 Tape Drive Fixing Fibre Channel Errors If you are connected to a Fibre Channel Storage Area Network SAN by using a SAN Data Gateway use the BM Storage Area Network Gateway Module Setup Operator and Service Guide to determine whether the problem is occurring between the drive and the SAN Data Gateway If you are using a SCSI drive and are having SCSI problems see Fixing SCSI Bus Errors on page 77 Starting Problem Determination Before starti
63. cartridge E flashes and the test begins If no error is detected the test begins again and runs for a maximum of 10 times After the tenth loop the test stops and the drive automatically exits maintenance mode To halt the test press the unload button The drive acknowledges the request by slowing the length of time that the currently displayed character flashes on the single character display from twice per second to once per second The test continues to the end of its loop and then stops The tape drive then rewinds and unloads the cartridge displays 0 and exits maintenance mode f an error is detected the tape drive displays 7 unloads the tape cartridge and exits maintenance mode To resolve the error locate 7 in Table 15 on page 67 Function Code F Fast Read Write Test Causes the tape drive to perform tests to ensure that the drive can read from and write to tape This diagnostic performs fewer tests than the Run Tape Drive Diagnostics test Function Code 1 The tape drive takes approximately three minutes to run the test The Fast Read Write Test is not as comprehensive a test and is not recommended for isolating errors between the drive and the media Attention Data on the suspect tape will be overwritten 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode
64. cess to be performed by another SCSI device a target In many cases an initiator can also be a target input output I O Data that is provided to a computer or data that results from computer processing insertion guide On the surface of the IBM LTO Ultrium Tape Cartridge a large notched area that prevents you from inserting the cartridge incorrectly install 1 To set up for use or service 2 The act of adding a product feature or function to a server or device either by a singular change or by the addition of multiple components or devices Internet The worldwide collection of interconnected networks that use the Internet suite of protocols and permit public access interposer An adapter like device that allows a connector of one size and style to connect to a mating connector of a different size and style Data provided to the computer or data resulting from computer processing I O See input output J J2 connector Located at the rear of the Ultrium 2 Tape Drive the connector for the LDI or RS 422 interface J33 connector Located at the rear of the Ultrium 2 Tape Drive a single connector that contains the connections for the SCSI signals and grounds SCSI ID SCSI bus termination and drive power jumper 1 A tiny connector that fits over a pair of protruding pins in a connector A jumper can be moved to change electrical connectors When in place the jumper connects the pins electrically 2 To
65. characters then becomes blank not lit Note If the single character display does not come on the drive may not be getting power The status light briefly becomes solid amber then becomes solid green __ 6 Power off the enclosure __ 7 Disconnect the power cord from both the enclosure and the electrical outlet Step 7 Connect the Internal SCSI or Fibre Channel Cable __ 1 Perform one of the following procedures f you are using a SCSI drive Model T400 connect the enclosure s internal SCSI cable to the SCSI connector on the drive see in Figure 2 on page 14 f you are using a Fibre Channel drive Model T400F connect the enclosure s internal Fibre Channel cable to the Fibre Channel connector on the drive see El in Figure 3 on page 15 __ 2 Ensure that the connector is properly connected Chapter 3 Installing 27 Step 8 Connect the Internal LDI Cable optional Note Use this step only if you are installing the Ultrium 2 Tape Drive into a library control system The drive uses the Library Drive Interface LDI to communicate with a tape library Connect the enclosure s internal LDI cable to the LDI connector on the drive see E in Figure 2 on page 14 or J in Figure 3 on page 15 Step 9 Run Drive Diagnostics 1 Replace the cover on the enclosure 2 Connect the power cord to both the enclosure and the electrical outlet then power on the enclosure 3 Run one or more of the following tape
66. cond second shows a front view of the IBM TotalStorage LTO Ultrium 2 Tape Drive with and without a bezel x 2 o I lt Figure 1 View of the IBM TotalStorage LTO Ultrium 2 Tape Drive with and without the bezel Copyright IBM Corp 2002 1 Cartridge Compatibility The Ultrium 2 Tape Drive Generation 2 uses the IBM TotalStorage LTO Ultrium 200 GB Data Cartridge and is compatible with the cartridges of its predecessor the IBM Ultrium Internal Tape Drive called Generation 1 The Ultrium 2 Tape Drive performs the following functions Reads and writes Generation 2 cartridges to Generation 2 format Reads and writes Generation 1 cartridges to Generation 1 format Does not write Generation 2 cartridges to Generation 1 format Does not write Generation 1 cartridges to Generation 2 format The Ultrium 2 Tape Drive reads tapes that have been written by other licensed Ultrium 2 drives It also writes to tapes that can be read by other licensed Ultrium 2 drives In addition to using the IBM TotalStorage LTO Ultrium Data Cartridge with up to 200 GB capacity the Ultrium 2 Tape Drive also offers read write capability for certified LTO Ultrium tape cartridges Speed Matching and Channel Calibration Sleep Mode To improve system performance the Ultrium 2 Tape Drive uses a technique called speed matching to dynamically adjust its native uncompressed data rate to the slower data rate of a server With spe
67. counterclockwise The leader block retracts and occupies the opening to the drive see in Figure 35 a67s0152 Figure 35 Rotating the loader motor gear so that the leader block retracts The drive is shown on its side The head is on the right and the arm of the head brush at the bottom of the figure Chapter 7 Servicing 93 14 Rotate the loader motor gear counterclockwise until you feel resistance and the cartridge rises and ejects see Figure 36 a67s0150 Figure 36 Rotating the loader motor gear until the cartridge ejects 15 Remove the tape cartridge If the leader pin is not seated correctly in the cartridge see Repositioning or Reattaching a Leader Pin on page 55 16 Copy the data on the stuck tape cartridge to another cartridge If appropriate return the stuck tape cartridge for analysis in its original packaging or in the packaging from its replacement 17 Reassemble the tape drive by reversing the preceding steps 18 To ensure that the drive operates properly refer to page 36 and select Function Code 1 Run Tape Drive Diagnostics If you need help with this procedure contact your OEM Product Application Engineer PAE 94 IBM TotalStorage LTO Ultrium 2 Tape Drive Appendix A Tools and Supplies Table 16 lists the tools and supplies that you can use with the IBM TotalStorage LTO Ultrium 2 Tape Drive To order tools and supplies contact your OEM P
68. d the tape drive detected an error and is performing a firmware recovery It resets automatically IBM TotalStorage LTO Ultrium 2 Tape Drive Unload Button The unload button EJ in Figure 9 on page 31 enables you to perform the following functions Rewind the tape into the cartridge and eject the cartridge from the tape drive For Enter or exit maintenance mode or perform diagnostic or maintenance functions Perform a panic reset of the drive Attention If the tape drive detected a permanent error and displayed an error code it automatically forces a drive dump also known as a save of the firmware trace If you perform a panic reset of the drive the existing dump will be overwritten and lost To perform a panic reset press and hold the unload button on the drive for 10 seconds The drive forces a dump and overwrites the existing dump The drive then reboots to allow communication Single Character Display The Ultrium 2 Tape Drive features an LED KE in Figure 9 on page 31 that presents a single character code for Diagnostic or maintenance functions Error conditions and informational messages Table 9 on page 36 lists each single character code that is used for diagnostic or Table 15 on page 67 maintenance functions lists the codes for error conditions and informational messages If multiple errors occur the code with the highest priority represented by the lowest number displays first When the error is cor
69. d error messages that are generated by the TapeAlert utility and display on the server s console tape cartridge A removable storage case that houses belt driven magnetic tape that is wound on a supply reel and a takeup reel tape drive See BM TotalStorage LTO Ultrium 2 Tape Drive tape path Within a tape drive the channel in which the media moves tapeutil Created by IBM a utility program for LTO devices that connect to all supported servers except Windows NT and Windows 2000 tapeutil provides service aids for tape subsystems offers a menu driven tool for exercising or testing IBM tape and medium changer devices and includes a command line interface that is convenient for use in shell scripts terminate To prevent unwanted electrical signal reflections by applying a device known as a terminator that absorbs the energy from the transmission line terminator 1 A part that is used to end a SCSI bus 2 A single port 75 0 device that is used to absorb energy from a transmission line Terminators prevent energy from reflecting back into a cable plant by absorbing the radio frequency signals A terminator is usually shielded which prevents unwanted signals from entering or valid signals from leaving the cable system TERMPOWER Electrical power that is provided by a device such as the Ultrium 2 Tape Drive to a SCSI terminator so that the SCSI bus can function To supply TERMPOWER a jumper must be placed on pin 1 of
70. data communication properly The length of the cable between the devices may exceed 500 m 1640 ft See l Fixing Fibre Channel Errors on page 79 The error code clears when the drive detects light and can communicate or when you place the drive in maintenance mode Tape drive or LDI RS 422 error The tape drive determined that a failure occurred in the tape drive hardware or in the LDI RS 422 connection Run the LDI or RS 422 wrap test see Function Code 7 in Table 9 on page 36 f the diagnostic fails replace the tape drive f the diagnostic runs successfully the problem is with the enclosure or the cable to the enclosure Refer to your enclosure s documentation The error code clears when you place the drive in maintenance mode o c b orh No error or message assigned There may be a problem with the single character display Turn the power off then on and determine whether all segments on the single character display are lit If so you may have a down level version of both your enclosure s firmware and documentation the documentation may not describe all of the available error codes Refer to the latest version of the firmware or documentation Tape drive hardware problem The tape drive determined that a problem occurred which degraded the operation of the tape drive but it did not restrict continued use If the problem persists replace the tape drive The drive is usable though the single character di
71. de other than 0 it automatically performs a drive dump If you force a drive dump the existing dump will be overwritten and data will be lost After you force a drive dump do not turn off the power to the tape drive or you may lose the dump data Table 15 Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive The single character display clears if you power off the drive Code Cause and Action 0 No error occurred and no action is required This code displays When power is cycled turned off then on to the tape drive When diagnostics have finished running and no error occurred Note The single character display is blank during normal operation of the tape drive Cooling problem The tape drive detected that the recommended operating temperature was exceeded Perform the following action 1 Ifa fan is present in the enclosure ensure that it is rotating and is quiet If not replace the fan for instructions about replacing the fan see your enclosure s documentation 2 Remove any blockage that prevents air from flowing freely through the tape drive 3 Ensure that the operating temperature and airflow is within the specified range see Chapter 2 Specifications on page 11 4 f the operating temperature is within the specified range and the problem persists replace the tape drive The error code clears when you power off the tape drive or place it in
72. de To resolve the error locate the code in Table 15 on page 67 Disconnect the Fibre Channel wrap plug from the drive Testing the Circuitry at the Fiber Cable 8 9 10 11 12 Connect the duplex adapter then the Fibre Channel wrap plug to the end of the fiber cable Note The Fibre Channel wrap test can only be run on cable lengths up to 250 meters 820 ft Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode Note If a cartridge is in the drive it will eject the first time that you press the unload button and the drive will not be placed in maintenance mode To continue placing the drive in maintenance mode remove the cartridge and repeat this step Press the unload button once per 1 5 seconds until 6 appears in the single character display Note If you cycle past 6 press the unload button once per second until it redisplays To select the function press and hold the unload button for 3 seconds After you select the function the tape drive automatically starts the test fthe test is successful the drive and the cable are working properly The problem is at the server To resolve the error refer to the service guide for the server If the test fails replace the fiber cable Remove the Fibre Channel wrap plug and the duplex adapter and reconnect the fiber cable 40 IBM TotalStorage LTO Ultrium
73. directly from the IBM TotalStorage LTO Ultrium 2 Tape Drive 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until 5 appears in the single character display 4 To select the function press and hold the unload button for 3 seconds After you release the button C flashes Within 60 seconds insert a scratch data cartridge that is not write protected After you insert the cartridge 5 flashes and the drive writes the dump data to the scratch tape When the function is complete the drive rewinds and unloads the tape 5 Insert the tape into a drive 6 From the server issue the SCSI READ command to read the dump from the tape to a file or electronic image you may need to issue the command several times to read the complete dump 7 To determine where to send the file for analysis contact your OEM Product Application Engineer PAE Using a Device Driver Utility to Obtain a Dump To obtain a drive dump by using a device driver utility determine whether your server is installed with a utility that can read files from the servers memory If it is use that utility to obtain the drive dump For information about using IBM s utility programs to obtain drive dumps see the IBM Ultrium Device Drivers Installation and User s Guide
74. directory by at unload the tape cartridge that was reading all the data previously unloaded is corrupted The file search performance is degraded 52 34h Tape system area Set when the tape cartridge that Copy the data to another tape write failure was previously unloaded could cartridge then discard the old not write its system area cartridge successfully 53 35h Tape system area Set when the tape system area Copy the data to another tape read failure could not be read successfully at load time cartridge then discard the old cartridge Appendix B TapeAlert Flags 99 100 IBM TotalStorage LTO Ultrium 2 Tape Drive Notices Trademarks The following are trademarks of International Business Machines Corporation in the United States or other countries or both AIX iSeries SP AS 400 OS 400 TotalStorage Oserver pSeries zSeries IBM RS 6000 The following are U S trademarks of Hewlett Packard Company International Business Machines Corporation and Seagate Technology Linear Tape Open Ultrium LTO Ultrium Logo LTO Logo Intel is a registered trademark of Intel Corporation in the United States or other countries or both Microsoft Windows Windows NT Windows 2000 and the Windows logo are registered trademarks of Microsoft Corporation in the United States or other countries or both Other company product or service names may be the trademarks or service marks of others Copyrigh
75. drive diagnostics If an error code appears on the single character display go to Table 15 on page 67 Function Code 1 Run Tape Drive Diagnostics see page 36 Function Code 6 Run Wrap Test for a SCSI drive see page 39 fora Fibre Channel drive see page 40 e Function Code 7 Run LDI Wrap Test see page 41 4 Power off the enclosure then disconnect the power cord from both the enclosure and the electrical outlet Step 10 Install the Device Drivers For information about installing device drivers refer to the documentation for your enclosure Step 11 Connect the External SCSI or Fibre Channel Interface to the Server Perform one of the following steps f you are using a SCSI drive Model T400 connect the enclosure s external SCSI cable to the SCSI connector on the server For instructions go tol Connect the External SCSI Interface to the Server on this page f you are using a Fibre Channel drive Model T400F connect the enclosure s external Fibre Channel cable to the Fibre Channel connector on the server For instructions go to l Connect the External Fibre Channel Interface to the Server on page 29 Connect the External SCSI Interface to the Server To connect the enclosure to the SCSI bus 1 Connect an external SCSI bus cable to both the enclosure and the server for the location of the connectors refer to the documentation for your enclosure and server 2 Run the appropriate SCSI attach
76. drive is within the recommended operating range or the humidity is sufficient to cause condensation acclimate the drive for the full 4 hours a67b0023 Figure 4 Measuring the temperature of the operating environment The temperature is measured at the front of the bezel near the air intake area Step 2 Remove Power from the Enclosure __ 1 Power off the enclosure or the unit that provides power to the drive __ 2 Disconnect the power cord from both the electrical outlet and the enclosure 16 IBM TotalStorage LTO Ultrium 2 Tape Drive Step 3 Set the SCSI ID or Arbitrated Loop Physical Address Perform one of the following steps f you are installing an Ultrium 2 Tape Drive that uses a SCSI interface Model T400 you must set the drive s SCSI ID For instructions go to Setting the SCSI ID SCSI Drive Only on this page f you are installing an Ultrium 2 Tape Drive that uses a Fibre Channel interface Model T400F you must set the drive s Arbitrated Loop Physical Address AL A For instructions go to Setting the Arbitrated Loop Physical Address Fibre Channel Drive Only on page 19 Setting the SCSI ID SCSI Drive Only You can set the SCSI ID in one of three ways By placing jumpers on the SCSI ID connector Byusing a SCSI ID switch that is connected to the SCSI ID connector Byissuing a command from the library to set the SCSI ID through the drive s LDI interface The sections tha
77. e Ultrium 2 Tape Drive to determine whether the circuitry functions properly to and from the LDI connector 112 IBM TotalStorage LTO Ultrium 2 Tape Drive S s See second SAN See Storage Area Network SAN Data Gateway A device that provides Fibre Channel attachment between Open Systems servers and SCSI disk and tape storage systems SC See subscription channel connector scratch cartridge A data cartridge that contains no useful data but can be written to with new data SCSI See Small Computer Systems Interface SCSI bus 1 A collection of wires through which data is transmitted from one part of a computer to another 2 A generic term that refers to the complete set of signals that define the activity of the Small Computer Systems Interface SCSI SCSI connector Located at the rear of the Ultrium 2 Tape Drive the connector that facilitates commands to and from the server and to which the internal SCSI cable of an enclosure connects SCSI device Anything that can connect into the SCSI bus and actively participate in bus activity SCSI drive sense data In response to inquiry from the server about an error condition a packet of SCSI sense bytes that contains information about the error and that is sent back to the server by the drive SCSI ID The unique address from 1 to 15 that you assign to an Ultrium 2 Tape Drive that uses a SCSI interface Model T400 SCSI ID connector Located at the rear of the
78. e amp Media diagnostic fails replace the media If it runs successfully clean the tape drive and run the tape drive diagnostics see Cleaning the Drive Head on page 35 and Function Code 1 in Table 9 on page 36 3 If the tape drive diagnostics fail replace the tape drive If the tape drive diagnostics run successfully perform the operation that produced the initial media error IBM TotalStorage LTO Ultrium 2 Tape Drive Chapter 7 Servicing the Tape Drive Removing a SCSI Tape Drive from an Enclosure To remove an IBM TotalStorage LTO Ultrium 2 Tape Drive Model T400 from an enclosure perform the following steps 1 2 10 11 Ensure that the tape drive does not contain a tape cartridge Deconfigure the drive from the server for instructions see your server s documentation Turn off the power to the enclosure Disconnect the power cable from the enclosure and the electrical outlet Remove the cover of the enclosure Disconnect the internal power cable from the power connector see J in Figure 2 If connected disconnect the internal LDI RS 422 cable from the LDI RS 422 connector EH Disconnect the internal SCSI cable from the SCSI connector HI Perform one of the following procedures on the SCSI ID connector Kl f your enclosure uses an internal SCSI ID switch disconnect it from the SCSI ID connector f your enclosure uses jumpers to set the SCSI ID do not remove them from the connector
79. e 11 wet bulb temperature specifications for media 62 for tape drive 11 width of tape drive 11 Windows 2000 device driver support 9 supported server and operating system 3 Windows NT device driver support 9 supported server and operating system 3 World Wide Node Name 8 World Wide Port Name 8 wrap plugs ordering 95 wrap test running Fibre Channel 40 LDI or RS 422 41 SCSI 39 write protect switch location 47 48 50 Index 121 122 IBM TotalStorage LTO Ultrium 2 Tape Drive Printed in U S A GA32 0455 00
80. e Abschirmung zu der industriellen St rquelle zu vergr ern Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den IBM Handb chern angegeben zu installieren und zu betreiben Japan VCCI Class B ITE Electronic Emission Statement PRES HEMBRESERES aie VCC DEE BSD IARI CF COREG RUE CRT S Lenis ELTHEFA CO BERS O47 LESS RRRA CRM ENS E Bees eR d LMHVET a RRRA TEL UY RUALTE SL Notices 103 Getting Help If you need assistance while installing or operating your IBM TotalStorage LTO Ultrium 2 Tape Drive contact your OEM Product Application Engineer PAE Warranty The warranty for this product is negotiated on a per customer basis 104 IBM TotalStorage LTO Ultrium 2 Tape Drive Glossary This glossary defines the special terms abbreviations and acronyms that are used in this publication Numbers and Symbols 2 1 compression The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression In 2 1 compression twice as much data can be stored with compression as can be stored without compression Hus Abbreviation for microsecond or one millionth of a second 000001 s A A See ampere acclimation time Pertaining to the Ultrium 2 Tape Drive the amount of time that is needed for the drive to adjust to change in temperature altitude climate or environment active The cond
81. e ejeje e e ceele 8 9 10 11 o ojojo o o e ojojo ojo e ojoj ojojo e elelelele o ojojo oo e oojo ele e o ojojojo e o ojojojo 12 13 14 15 8 e e e eje o e ojojoj ojo e ojo ojojo e e e e e e i eejejeee e o ojojojo e eje eje o e ojojojojoj Figure 5 SCSI ID settings on the SCSI ID connector Setting the SCSI ID with a SCSI ID Switch If your enclosure uses a SCSI ID switch rather than jumpers connect the switch to the drive s SCSI ID connector see in igure 2 on page 12 If any jumpers are pre installed be sure to remove them before connecting the switch The SCSI ID switch must be compatible with the drive s SCSI ID connector and must make an electrical connection between the same pins as the jumpers to achieve the same corresponding SCSI ID Setting the SCSI ID Through the LDI Interface If you are installing the Ultrium 2 Tape Drive into a tape library you can issue a command from the library to set the drive s SCSI ID through the LDI interface Make sure that the SCSI ID is set to 15 see Figure 5 When configured to accept its SCSI ID through the LDI interface the drive does not respond to SCSI commands until it receives a Set Configuration command through the interface Supplying TERMPOWER SCSI Drive Only To supply TERMPOWER to the bus locate one of the five jumpers shipped with the Ultrium 2 Tape Drive and place it on the SCSI ID connector as shown in the following figure Place the
82. e function press and hold the unload button for 3 seconds After you select the function C flashes When flashes the drive is waiting for a cartridge Within 60 seconds insert a scratch data cartridge that is not write protected or the tape drive exits maintenance mode After you insert the cartridge 5 flashes and the tape drive writes the dump data to the tape at the beginning of the tape When the function is complete 0 displays the drive rewinds and unloads the tape and exits maintenance mode From the server issue the SCSI READ command to read the dump from the tape to a file or electronic image For information about where to send the electronic image contact your OEM Product Application Engineer PAE 38 IBM TotalStorage LTO Ultrium 2 Tape Drive Table 9 Diagnostic and maintenance functions continued Function Code 6 Run SCSI or Fibre Channel Wrap Test Causes the drive to perform one of the following Acheck of the SCSI circuitry from and to the SCSI connector Acheck of the Fibre Channel circuitry from and to the Fibre Channel connector or fiber cable To run the test determine whether your drive uses a SCSI or Fibre Channel interface then choose one of the following procedures Running a SCSI Wrap Test This test evaluates the SCSI circuitry A SCSI LVD wrap plug a SCSI LVD terminator and a Y cable are required for this procedure Note You can terminate the Generation 1 drive internally w
83. e s external LDI cable to the server for the location of the external LDI connector refer to the documentation for the enclosure Step 13 Configure the Tape Drive to the Server Switch or Hub To configure the SCSI tape drive Model T400 to the server or to configure the Fibre Channel drive Model T400F to a server switch or hub refer to the documentation for that server switch or hub Chapter 3 Installing 29 30 IBM TotalStorage LTO Ultrium 2 Tape Drive Chapter 4 Operating the Tape Drive When operating the Ultrium 2 Tape Drive refer to Figure 9 which shows the front of the unit Status light B Unload button Single character display a Single red dot 000 ERR Co L L3 n 02000 m 0 L3 n Figure 9 Front view of the IBM TotalStorage LTO Ultrium 2 Tape Drive A67B0002 Copyright IBM Corp 2002 31 Status Light 32 The status light Kf in Figure 9 on page 31 is a light emitting diode LED that provides information about the state of the Ultrium 2 Tape Drive The light can be green or amber and when lit solid or flashing Table 8 lists the conditions of the status light and provides an explanation of what each condition means Table 8 Meaning of Status Light Activity Color and Condition of Status Light Meaning Off Green Solid The tape drive has no power or is powered off The tape drive is powered on and is idle Green Flashing
84. ed Fibre Channel Arbitrated Loop FC AL topology serial data transfer architecture and standard governed by ANSI FC AL is designed for mass storage devices and other peripheral devices that require high bandwidth By using optical fiber to connect devices FC AL supports full duplex data transfer rates of 100MBps An FC AL topology is compatible with a SCSI interface for high performance storage systems Fibre Channel cable The cable that connects a Fibre Channel tape drive to another device The conductive element within the cable is constructed of either copper wires or optical fibers Generally copper wires are used for short distances up to 30 meters or 98 feet optical fibers are used for longer distances Fiber optic cabling is referred to by mode or the frequencies of light waves that are carried by a particular cable type Multimode fiber cables are generally used for distances up to 500 meters 1640 feet and with short wave 780 nanometer laser light Single mode fiber cables are used for distances greater than 500 m 1640 feet and with long wave 1300 nanometer laser light Fibre Channel configuration status connector Located at the rear of a Fibre Channel drive the connector that allows you to optionally change the drive s link services for example its speed and type of topology Fibre Channel interface The hardware or software that links differing Fibre Channel systems programs or devices Fibre Channel
85. ed matching the drive operates at one of five speeds when reading or writing the Generation 2 cartridge format to achieve a native data rate of 17 5 21 9 26 25 30 63 or 35 MB per second MB s If the server s net compressed data rate is between two of the preceding native data rates the drive calculates which of the two data rates at which to operate For example if the server transfers data at 60 MB s on the host bus at 2 1 compression its net data rate is 30 MB s The drive will then dynamically choose to operate at a native data rate of 26 25 or 30 63 MB s whichever enables it to successfully receive the greatest amount of compressed data over the network Speed matching dramatically reduces backhitch the condition that occurs when a tape stops reverses and restarts motion A backhitch is usually the result of a mismatch between the data rates of the server and the drive System performance is further optimized by a feature called channel calibration in which the drive automatically customizes each read write data channel to compensate for variations in such things as the recording channel s transfer function the media and characteristics of the drive head To conserve energy when circuit functions are not needed for drive operation the Ultrium 2 Tape Drive features a power management function that causes the drive s electronics to enter a low power mode known as sleep mode To enter sleep mode the drive must be inactive for a m
86. el Publications X Other Publications s l l RK Chapter 1 Introduction 1 Cartridge Compatibility T 2 Speed Matching and Channel Calibration 2 Sleep Mode voce 2 Supported Servers and Operating Systems 3 SCSI Attachment 4 Physical Characteristics of the SCSI Interface 4 Speed pe Zo odds en ru un 4 Address Assignments c ok 4e 8 Installing Removing or Resetting a Drive on an Active SCSI Bus i d E ub Fibre Channel Attachment i Baw edel OM NIE Gee as ee eX 6 Supported Topologies 6 Speed 7 Address Assignments 7 World Wide Names 8 Physical Characteristics of the Fibre Channel Interface 8 Installing Removing or Resetting a Drive on an Active Fibre Channel 8 Supported Device Drivers 9 Chapter 2 Specifications 1 Chapter 3 Installing the Tape Drive nn nn 18 Rear View of the SCSI Drive p 4p hene ie SA ae ap Op Om ot obtu RA Rear View of the Fibre Channel Drive Wr e Spt hee Bye a a er UO Step 1 Unpack the Drive box ee Gs Me Ae Bitte an slve odis TG Step 2 Remove Power from the Enclosure us n wo Ss d ects ue LO Step 3 Set the SCSI ID or Arbitrated Loop Physical Address DIES ri Setting the SCSI ID SCSI Drive Only 17 Setting the Arbitrated Loop Physical Address Fibre Channel Drive Only 19 Step 4 Change the Link Services of the Drive optional 2 24 Step 5 Mount the T
87. equal to one watt VPD Vital product data W W Watts WAN See wide area network watt The metric unit of power that is required to do work at the rate of one joule per second web See World Wide Web wet bulb temperature The temperature at which pure water must be evaporated adiabatically at constant pressure into a given sample of air in order to saturate the air under steady state conditions Wet bulb temperature is read from a wet bulb thermometer wide area network WAN A data communications network that is designed to serve an area of hundreds or thousands of miles for example national telephone networks World Wide Node Name A unique 8 byte identifier that is assigned by IBM Manufacturing to each Ultrium 2 Tape Drive and used to identify the drive s SCSI logical unit World Wide Port Name A unique 8 byte identifier that is assigned by IBM Manufacturing to each Ultrium 2 Tape Drive and used to identify the physical port on the drive World Wide Web A network of servers that contain programs and files Many of the files contain hypertext links to other documents that are available through the network write To make a permanent or transient recording of data in a storage device or on a data medium write protected Applicable to a tape cartridge the condition that exists when some logical or physical mechanism prevents a device from writing on the tape in that cartridge write protect switch
88. er 1 5 seconds until 3 appears in the single character display If you cycle past 3 continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function C flashes When flashes the drive is waiting for a cartridge Within 60 seconds insert a scratch data cartridge that is not write protected or the tape drive exits maintenance mode After you insert the cartridge 3 flashes and the tape drive copies the FMR data to the scratch data cartridge If the tape drive creates the FMR tape successfully it displays 0 rewinds and unloads the new FMR tape and exits maintenance mode fthe tape drive fails to create the FMR tape it displays 7 unloads the FMR tape and exits maintenance mode Chapter 4 Operating 37 Table 9 Diagnostic and maintenance functions continued Function Code 4 Force a Drive Dump Causes the tape drive to perform a collection or dump of data A drive dump is also known as a save of the firmware trace The dump firmware trace can only be analyzed by IBM Note When an error code displays a red dot also displays to remind you that a dump already exists If you perform Function Code 4 it will overwrite the dump and cause the error information to be lost 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid a
89. er 3 Installing 15 Step 1 Unpack the Drive Unpack the Ultrium 2 Tape Drive and store the packaging You may need the packaging if you return the unit for service Attention Acclimation time is required if the temperature of the drive when unpacked is different than the temperature of its operating environment measured at the front of the bezel near the air intake area se rnur The recommended acclimation time is 4 hours after the drive has been unpacked or 1 hour after any condensation that you can see has evaporated whichever is greater When acclimatizing the drive apply the following measures e If the drive is colder than its operating environment and the air contains sufficient humidity condensation may occur in the drive and damage it When the drive has warmed to the operating temperature range greater than 10 C or 50 F and no danger of condensation is present the air is dry warm the drive more quickly by powering it on for 30 minutes Use a diagnostic tape to test the drive before inserting a tape that contains data If the drive is hotter than its operating environment the tape can stick to the drive head When the drive has cooled to the operating temperature range less than 40 C or 104 F cool the drive more quickly by applying airflow for 30 minutes Power on the drive and use a diagnostic tape to test it before inserting a tape that contains data If you are uncertain about whether the temperature of the
90. er 6 Resolving Problems 81 Resolving Media Related Problems 82 To resolve problems that are related to media the Ultrium 2 Tape Drive s firmware includes Test Cartridge amp Media diagnostic that verifies whether a suspect cartridge and its magnetic tape are acceptable for use Statistical Analysis and Reporting System SARS to assist in isolating failures between media and hardware To determine the cause of failure SARS uses the cartridge performance history that is saved in the cartridge memory CM and the drive performance history that is kept in the drive s flash erasable programmable read only memory EPROM Any failures that SARS detects are reported as TapeAlert flags on the server see Appendix B TapeAlert Flags on page 97 Attention If you insert the IBM LTO Ultrium Data Cartridge into another manufacturer s tape drive the SARS data in the cartridge memory may become lost or invalid If you encounter a media related problem use the following procedure Attention When you run the Test Cartridge amp Media diagnostic data on the suspect tape is overwritten Use only a scratch data cartridge to run the test 1 If possible run the tape cartridge in a different tape drive If the operation in the other tape drive fails and 6 or 7 displays replace the media If the operation succeeds run the Test Cartridge amp Media diagnostic see Function Code E in Table 9 on page 36 2 If the Test Cartridg
91. er Acclimation and Environmental Conditions Perform a Thorough Inspection Handle the Cartridge Carefully Examples of Cartridge Problems Repositioning or Reattaching a Leader Pin Repositioning a Leader Pin Reattaching a Leader Pin Environmental and Shipping Specifications for Tape Cartridges Disposing of Tape Cartridges Ordering Media Supplies Ordering Custom Bar Code Labels Chapter 6 Resolving Problems ET Methods of Receiving Errors and Messages EE Descriptions and Corrective Actions for Errors and Messages Using Sense Data Obtaining a Drive Dump Viewing the Drive Error Log i Resolving Problems Reported by the Server Fixing SCSI Bus Errors Fixing Fibre Channel Errors Resolving Media Related Problems Chapter 7 Servicing the Tape Drive Removing a SCSI Tape Drive from an Enclosure f Removing a Fibre Channel Tape Drive from an Enclosure Manually Removing a Tape Cartridge Removing the Cartridge Fixing an Internal Jam Appendix A Tools and Supplies IBM TotalStorage LTO Ultrium 2 Tape Drive Appendix B TapeAlert Flags TapeAlert Flags Supported by the Drive Notices Trademarks Electronic Emission Notices Special Considerations for Electromagnetic Compatibility NEA IBM TotalStorage LTO Ultrium 2 d Ad Drive Models T400 and T400F Getting Help A AP ES Warranty Glossary Index 97 97 101 101 102 102 102 104 104 105 117 Contents
92. erage number of bits characters or blocks per unit of time that pass between corresponding equipment in a data transmission system The rate is expressed in bits characters or blocks per second minute or hour de Direct current degauss To make a magnetic tape nonmagnetic by exposing the tape to electrical coils which carry currents that neutralize the magnetism of the tape device Any hardware component or peripheral such as a tape drive or tape library that can receive and send data device driver A file that contains the firmware that is needed to use an attached device diagnostic A software program that is designed to recognize locate and explain faults in equipment or errors in programs diagnostic cartridge A tape cartridge that enables the detection and isolation of errors in programs and faults in equipment direct current dc An electric current flowing in one direction only and substantially constant in value director class switch A high end switch that includes such qualities as fault tolerance high throughput high reliability port density and so forth drive See BM TotalStorage LTO Ultrium 2 Tape Drive drive dump The recording at a particular instant of the contents of all or part of one storage device into another storage device usually as a safeguard against faults or errors or in connection with debugging drive head The component that records an electrical signal onto magne
93. ered on 2 Press the unload button The drive rewinds the tape and partially ejects the cartridge The status light flashes green while the tape rewinds then goes out before the cartridge partially ejects 3 After the cartridge partially ejects grasp the cartridge and remove it If you are unable to remove the cartridge see Manually Removing a Tape Cartridge on page 85 Whenever you unload a tape cartridge the tape drive writes any pertinent information to the cartridge memory Cleaning the Drive Head Attention To clean the drive head use the IBM LTO Ultrium Cleaning Cartridge the IBM TotalStorage Cleaning Cartridge Ultrium LTO 2 or an IBM approved cleaning cartridge Clean the drive head whenever C displays on the single character display and the status light is flashing amber To clean the head insert the cleaning cartridge into the tape load compartment see Figure 10 on page 34 The drive performs the cleaning automatically When the cleaning is finished the drive ejects the cartridge The IBM TotalStorage Cleaning Cartridge Ultrium LTO 2 the IBM LTO Ultrium Cleaning Cartridge and most universal cleaning cartridges are generally valid for 50 cleanings Chapter 4 Operating 35 Selecting a Diagnostic or Maintenance Function The Ultrium 2 Tape Drive can run diagnostics test write and read functions test a suspect tape cartridge update its own firmware and perform other diagnostic and maintenance functions
94. errides pins 1 through 7 If you place a jumper on pin 8 the drive uses its vital product data VPD to set the AL_PA A tape library can set the AL_PA in VPD through the LDI interface Pin 9 is ground Note Feature Switch 3 does not support LEDs on an enclosure Therefore when Feature Switch 3 is set to ON the drive can report Fibre Channel problems error codes 8 and F on the single character display but not by using the enclosure s external indicators To set the AL PA 1 Determine an unused AL PA address for the drive and refer to for its corresponding LID __2 Locate the LID status connector on the drive see H in page 20 3 Place jumpers on pins 1 through 7 as shown in Table 6 or on pin 8 Table 6 ID settings that provide additional Loop IDs The table lists the AL PAs corresponding LIDs and definitions of the jumpers on the connector pins Feature Switch 3 must be set to ON Pin Pin AL PA LID see Notes AL PA LID see Notes 2 3 4 5 e6 7 1 23 4 5 6 7 EF 0 B1 21 G E8 1 G AE 22 1G 1G E4 2 G AD 23 G GIG E2 3 G G AC 24 G G E1 4 G AB 25 G G G E0 5 G G AA 26 G GG DC 6 GG A9 27 G G G G DA 7 G G G A7 28 G G D9 8 G A6 29 G G G D6 9 G G A5 2A G G G D5 A 1G G A3 2B G G G G D4 B G G G 9F 2C G G G D3 C G G 9E 2D
95. errors O oersted The unit of magnetic field strength in the unrationalized centimeter gram second cgs electromagnetic system The oersted is the magnetic field strength in the interior of an elongated uniformly wound solenoid that is excited with a linear current density in its winding of one abamper per 4r centimeters of axial length offline The operating condition that the Ultrium 2 Tape Drive is in when the server s applications cannot interact with it online The operating condition that the Ultrium 2 Tape Drive is in when the server s applications can interact with it Open Systems Computer systems whose standards are not proprietary operating environment The temperature relative humidity rate and wet bulb temperature of the room in which the Ultrium 2 Tape Drive routinely conducts processing operating system The master computer control program that translates the user s commands and allows software application programs to interact with the computer s hardware optical transceiver A device that both transmits and receives analog or digital signals over a light source P panic reset The act of pressing and holding the unload button for 10 seconds to force a reset of a nonresponsive drive parity The state of being even numbered or odd numbered A parity bit is a binary number that is added to a group of binary numbers to make the sum of that group always odd odd parity or even even parity
96. ert the cartridge into the drive a threading mechanism pulls the pin and tape out of the cartridge across the drive head and onto a non removable takeup reel The head can then read or write data from or to the tape The write protect switch El prevents data from being written to the tape cartridge The label area J provides a location for you to place a label Affix only a bar code label When affixing a label place it only in the recessed label area A label that extends outside of the recessed area can cause loading problems in the drive The insertion guide is a large notched area that prevents you from inserting the cartridge incorrectly You can order tape cartridges with the bar code labels included or you can order custom labels To obtain tape cartridges and bar code labels see Ordering Media Supplies on page 63 The IBM TotalStorage LTO Ultrium 200 GB Data Cartridge has a nominal cartridge life of 5000 load and unload cycles The Generation 2 cartridge is purple the Generation 1 cartridge is black IBM TotalStorage LTO Ultrium 2 Tape Drive Cleaning Cartridges The Ultrium 2 Tape Drive is compatible with the IBM LTO Ultrium Cleaning Cartridge part number 08L9124 and the IBM TotalStorage Cleaning Cartridge Ultrium LTO 2 part number 35L2086 The IBM TotalStorage Cleaning Cartridge functions with Ultrium format tape drives that are produced by compliance verified manufacturers The cartridge lets you buy and use a
97. ery procedures Ensure Proper Packaging When you ship a cartridge ship it in its original or better packaging Always ship or store a cartridge in a jewel case Use only a recommended shipping container that securely holds the cartridge in its jewel case during transportation Ultrium Turtlecases by Perm A Store have been tested and found to be satisfactory see Figure 13 They are available at www turtlecase com a69i0077 Figure 13 Tape cartridges in a Turtlecase Never ship a cartridge in a commercial shipping envelope Always place it in a box or package f you ship the cartridge in a cardboard box or a box of a sturdy material ensure the following Place the cartridge in polyethylene plastic wrap or bags to protect it from dust moisture and other contaminants Pack the cartridge snugly do not allow it to move around Double box the cartridge place it inside a box then place that box inside the shipping box and add padding between the two boxes see Figure 14 on page 52 ge 52 Chapter 5 Using the Media 51 a69i0076 Figure 14 Double boxing tape cartridges for shipping Provide Proper Acclimation and Environmental Conditions Before you use a cartridge let it acclimate to the normal operating environment for 1 hour If you see condensation on the cartridge wait an additional hour Ensure that all surfaces of a cartridge are dry before inserting it Do not expose the cartr
98. es such as tape drives hard disks CD ROM players printers and scanners to computers servers Pronounced scuzzy Variations of the SCSI interface provide for faster data transmission rates than standard serial and parallel ports up to 160 megabytes per second The variations include Fast Wide SCSI Uses a 16 bit bus and supports data rates of up to 20 MBps SCSI 1 Uses an 8 bit bus and supports data rates of 4 MBps SCSI 2 Same as SCSI 1 but uses a 50 pin connector instead of a 25 pin connector and supports multiple devices Ultra SCSI Uses an 8 or 16 bit bus and supports data rates of 20 or 40 MBps Ultra2 SCSI Uses an 8 or 16 bit bus and supports data rates of 40 or 80 MBps Ultra3 SCSI Uses a 16 bit bus and supports data rates of 80 or 160 MBps Ultra160 SCSI Uses a 16 bit bus and supports data rates of 160 MBps soft addressing Pertaining to the Fibre Channel drive Model T400F a method that enables the drive to dynamically arbitrate its AL PA with other Fibre Channel devices on the loop The AL PA enables the drive to communicate with other devices software Programs procedures rules and any associated documentation pertaining to the operation of a computer system speed matching A technique used by the Ultrium 2 Tape Drive to dynamically adjust its native uncompressed data rate to the slower data rate of a server Speed matching improves system performance and reduces
99. exist for obtaining sense data and error information The sections that follow describe alternatives for gathering such information from the IBM AS 400 server iSeries RS 6000 and server pSeries servers Obtaining Error Information from the AS 400 or iSeries with RISC Processor For OS 400 sense data is provided by the System Service Tools application To obtain error information from the AS 400 or iSeries by using the tool 1 On the command entry line of the AS 400 Main Menu type STRSST Start System Service Tools and press Enter Select Start a service tool Select Product activity log Select Analyze log On the Select System Data menu select the Magnetic media option then specify the time period for searching the error log 6 On the Select Analysis Report Options menu specify a Device selection of 3580 and press Enter Leave all other options at their default values 7 On the Log Analysis Report menu select the Display report option to display the desired error log Figure 24 on page 72 shows a sample error log S9 ROI Chapter 6 Resolving Problems 71 72 Display Detail Report for Resource Serial Resource Name Type Model Number Name TAP07 3580 002 00 00000 TAPO7 LOG Dee een LO0A52B54 Sequence 3 4732468 Date cov 08 14 02 Time e Ko a sos 09 50 21 Reference code 9210 Secondary code 00000000 Table ID 63A00001 IPL source state B 3 Class wo e ae Permanent System Ref
100. f the diagnostic completes successfully it begins again and runs for a maximum of 10 times Each loop takes approximately 20 minutes to run After the tenth loop the diagnostic stops and automatically exits maintenance mode To halt the diagnostic press the unload button within the first 20 minutes of the test or the diagnostic will run another 20 minutes The drive acknowledges the request by slowing the length of time that the currently displayed character flashes on the single character display from twice per second to once per second The diagnostic continues to the end of its loop and then stops The tape drive then displays 0 rewinds and unloads the cartridge and exits maintenance mode f the diagnostics fail the status light flashes amber and an error code displays The tape drive unloads the tape cartridge and exits maintenance mode To resolve the error locate the code in Table 15 on page 67 36 IBM TotalStorage LTO Ultrium 2 Tape Drive Table 9 Diagnostic and maintenance functions continued Function Code 2 Update Tape Drive Firmware from FMR Tape Causes the tape drive to load updated firmware from a field microcode replacement FMR tape Attention Do not power off the tape drive while loading code 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode
101. fined by the U S Department of Health and Human Services for example Class I Class Class Il and so forth Copyright IBM Corp 2002 vii Sample caution notices follow CAUTION The controller card contains a lithium battery To avoid possible explosion do not burn exchange or charge the battery Discard the controller card as instructed by local regulations for lithium batteries CAUTION Do not attempt to use the handle on the module to lift the entire device module and enclosure as a unit First remove the module then use two hands to lift the enclosure Attention Notice An attention notice indicates the possibility of damage to a program device or system server or to data An exclamation point symbol may accompany an attention notice but is not required Sample attention notices follow Attention If you use a power screwdriver to perform this procedure it could destroy the tape Attention Do not operate the Ultrium 2 Tape Drive in a poor air quality environment Laser Safety and Compliance These products contain components that comply with performance standards that are set by the U S Food and Drug Administration Part 21CFR 1040 10 11 This means that these products belong to a class of laser products that do not emit hazardous laser radiation This classification was accomplished by providing the necessary protective housing and scanning safeguards to ensure that laser radiation
102. fy that the drive is properly configured and available at the server 8 If the problem persists the fault may be with the server s hardware or software Refer to your server s service manual 9 When the problem is corrected or determined to be a server problem restore all of the fiber cables to their correct position IBM TotalStorage LTO Ultrium 2 Tape Drive Fixing Intermittent Fibre Channel Errors 1 Determine the type of Fibre Channel topology that you are using see page le 2 Ensure that the configuration and software levels are supported see Fibre Channel Attachment on page 6 3 Check that each Fibre Channel cable does not exceed 500 m 1640 ft 4 Ensure that all Fibre Channel cables are installed correctly Refer to the appropriate steps in Chapter 3 Installing the Tape Drive on page 13 5 Using this guide or the service guides of associated switch hub or fiber products determine that a problem exists between the drive drive cable and the device to which they attach Try to isolate which part of the Storage Area Network SAN is experiencing problems 6 Using this guide or the service guides of associated switch hub or fiber products verify that the SAN configurations are correct such as switch zoning for drive sharing Obtain all errors reported by the drive to the server see l Using Sense Data on page 71 then contact your OEM Product Application Engineer PAE for error analysis Chapt
103. g a Tape Cartridge on page 34 The tape cartridge may be defective Insert another tape cartridge If the problem exists for multiple cartridges the tape drive is defective Replace Removing a SCSI Tape Drive from an Enclosure on the tape drive see pases Removing a Fibre Channel Tape Drive from an Enclosure on ge 84 The tape drive has no power Connect power to the tape drive see 6 Connect and Test Power to the Tape Drive on page 27 The tape drive will not unload the tape The tape cartridge is stuck or is broken Press the unload button If the cartridge cartridge does not eject turn off the power to the tape drive then turn it back on note that the mid tape recovery could take up to 5 minutes to complete If the cartridge still does not eject manually remove it see Manually Removing a Tape Cartridge on page 85 The server received TapeAlert flags See Appendix B TapeAlert Flags on page 97 The server reported SCSI problems See Fixing SCSI Bus Errors on page 77 such as selection or command time outs or parity errors The server reported Fibre Channel See Fixing Fibre Channel Errors on page 79 problems The Fibre Channel drive indicates no See Fixing Fibre Channel Errors on page 79 Fibre Channel light or has light but cannot communicate The library reported an LDI or RS 422 The LDI or RS 422 circuitry may be defective Run the LDI or RS 422 wrap communication proble
104. ge 55 nt to your reseller If the leader pin detached Repositioning or Reattaching a Leader Pin on Chapter 7 Servicing 87 Fixing an Internal Jam r Attention This procedure must be performed only by trained service personnel If problem determination procedures identify the Ultrium 2 Tape Drive as the source of a problem replace the entire unit If you are not a trained service person do not attempt to open the drive for repairs Attempting a repair other than the manual removal of a tape cartridge will void your warranty Before performing this procedure ensure that you have completed the steps that begin on page se Do not attempt this procedure until you have completed these steps If you have reached this point the tape is broken or the leader pin dropped or looked like it dropped from the leader block To fix these conditions perform the following procedure 1 If the drive is mounted in an enclosure perform the procedure to remove it see Removing a SCSI Tape Drive from an Enclosure on page 83 or Removing a Fibre Channel Tape Drive from an Enclosure on page 84 2 Place the drive on a nonslip surface 3 Remove the cover of the drive by performing the following steps a Use an appropriate tool to remove the three screws and washers see in Figure 31 on page 89 that secure the bezel H Remove the bezel b Use a screwdriver to remove the four cover mounting screws and washers H c Remove the c
105. hat contains a drive dump to be analyzed contact your OEM Product Application Engineer PAE Enclosure refer to the procedures for reading a drive dump in your enclosure s documentation Ultrium 2 Tape Drive to read a drive dump use Function Code 5 in Table 9 on page 36 2 Power the tape drive off and on then retry the operation that produced the error The error code clears when you power off the tape drive or place it in maintenance mode 3 If the problem persists download new firmware and retry the operation if new firmware is not available replace the tape drive Tape drive hardware problem The drive determined that a tape path or read write error occurred To prevent damage to the drive or tape the drive will not allow you to insert a cartridge if the current cartridge was successfully ejected The error code may clear when you cycle power to the tape drive or place it in maintenance mode If the problem persists replace the tape drive 68 IBM TotalStorage LTO Ultrium 2 Tape Drive Table 15 Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive continued The single character display clears if you power off the drive Code Cause and Action 6 Tape drive or media error The drive determined that an error occurred but it cannot isolate the error to faulty hardware or to the tape cartridge Perform the following action For Problems with
106. he Fibre Channel wrap test at the end of the fiber cable see Function Code 6 in Table 9 on page 36 e f the test fails replace the fiber cable fthe test is successful go to step el 6 Check the Fibre Channel cable connection at the server 7 Using a device driver utility such as ntutil or tapeutil verify that the drive is properly configured and available at the server 8 If the problem persists the fault may be with the server s hardware or software Refer to your server s service manual Chapter 6 Resolving Problems 79 80 9 When the problem is corrected or determined to be a server problem restore all of the fiber cables to their correct position Fixing a Consistent Error with Multiple Drives on a Fibre Channel Loop Use the following procedure to determine if all of the drives on the Fibre Channel have the problem 1 Use a device driver utility such as ntutil or tapeutil to verify that the drive is available and properly configured at the server 2 Determine the type of Fibre Channel topology that you are using see page le 3 Using this guide or the service guides of associated switch hub or fiber products try to isolate which part of the Fibre Channel Storage Area Network SAN is experiencing problems 4 Perform one of the following e f the problem exists on a small number of drives go to Fixing a Consistent Error with a Single Drive on a Fibre Channel Loop on page 79 e If the pr
107. he maximum speed at which data is transferred bus See SCSI bus byte A string that consists of a certain number of bits usually 8 which are treated as a unit and represent a character A byte is a fundamental unit of data 105 C C See Celsius capacity The amount of data that can be contained on storage media and expressed in bytes cartridge See tape cartridge cartridge door On a tape cartridge the hinged barrier that can be opened to access or closed to protect the magnetic tape within the cartridge cartridge manual rewind tool A device that can be fitted into the reel of a cartridge and used to rewind tape into or out of the cartridge cartridge memory See LTO cartridge memory Celsius Having a thermometric scale on which the interval between the freezing point and the boiling point of water is divided into 100 degrees with 0 representing the freezing point and 100 representing the boiling point channel calibration A feature of the Ultrium 2 Tape Drive by which it automatically customizes each read write data channel to compensate for variations in such things as the recording channel s transfer function the media and characteristics of the drive head Channel calibration optimizes system performance circuit board A thin sheet on which chips and other electronic components are placed Computers consist of one or more boards often called cards or adapters cleaning cartridge A tape car
108. hile running the SCSI wrap test Internal termination is not built into the Generation 2 drive therefore you must run the SCSI wrap test by using a Y cable and external termination Before you select this function you must configure the drive to supply term power terminate the SCSI bus and attach the SCSI wrap plug Configure the drive to supply term power by placing a jumper on pin 6 of the drive s SCSI ID connector as shown by the shaded area in the figure below A67E0049 Connect a Y cable to the drive s SCSI connector Place a terminator on one end of the Y cable and the wrap plug on the other end 1 Ensure that the drive does not contain a cartridge 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until 6 appears in the single character display If you cycle past 6 continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function the tape drive automatically starts the test If the test is successful it loops and begins again To halt the test press the unload button The drive acknowledges the request by slowing the length of time that the currently displayed character flashes on the single character display from twice per second to once per second The test
109. idge to moisture or direct sunlight Do not expose recorded or blank cartridges to stray magnetic fields of greater than 100 oersteds for example terminals motors video equipment X ray equipment or fields that exist near high current cables or power supplies Such exposure can cause the loss of recorded data or make the blank cartridge unusable Maintain the conditions that are described in Environmental and Shipping Specifications for Tape Cartridges on page 62 Perform a Thorough Inspection After purchasing a cartridge and before using it perform the following steps 52 Inspect the cartridge s packaging to determine potential rough handling When inspecting a cartridge open only the cartridge door Do not open any other part of the cartridge case The upper and lower parts of the case are held together with screws separating them destroys the usefulness of the cartridge Inspect the cartridge for damage before using or storing it Inspect the rear of the cartridge the part that you load first into the tape load compartment and ensure that there are no gaps in the seam of the cartridge in Figure 17 on page 56 If there are gaps in the seam see Figure 15 on page 53 the leader pin may be dislodged Go to Reattaching a Leader Pin on page 55 IBM TotalStorage LTO Ultrium 2 Tape Drive HUN AURA a69i0077 Figure 15 Checking for gaps in the seams of a cartridge Check that the leader
110. in gap exists on both sides of the pin A67E0037 Figure 23 Attaching the leader pin to the tape 11 Close the pivot arm J of the leader pin attach tool by swinging it over the leader pin so that the C clip snaps onto the pin and the tape 12 Swing the pivot arm open and trim the excess tape Ej so that it is flush with the reattached leader pin J 60 IBM TotalStorage LTO Ultrium 2 Tape Drive 13 14 15 16 Use your fingers to remove the leader pin from the cavity in the leader pin attach tool Use the cartridge manual rewind tool to wind the tape back into the cartridge wind the tape clockwise Ensure that the leader pin is latched by the pin retaining spring clips on each end of the leader pin Remove the rewind tool Remove the leader pin attach tool by lifting its end up and away from the cartridge Attention Use a repaired tape cartridge only to recover data and move it to another cartridge Continued use of a repaired cartridge may void the warranties of the drive and the cartridge Chapter 5 Using the Media 61 Environmental and Shipping Specifications for Tape Cartridges Before you use a tape cartridge acclimate it to the operating environment for 24 hours or the time necessary to prevent condensation in the drive the time will vary depending on the environmental extremes to which the drive was exposed The best storage container for the cartridges until they
111. ing Cartridge Ultrium LTO 2 08L9267 IBM LTO Ultrium Cleaning Cartridge Bar Code Labels sheet of 20 black and white Chapter 5 Using the Media 63 Ordering Custom Bar Code Labels If custom bar code labels are required for your data or cleaning cartridges order them directly from the authorized label suppliers in Table 12 Table 12 Authorized suppliers of custom bar code labels In America In Europe and Asia EDP Colorflex 697 South Pierce Street Louisville CO 80027 U S A Telephone 800 522 3528 http www colorflex com Ai Home asp EDP Europe Ltd 43 Redhills Road South Woodham Ferrers Chelmsford Essex CM3 5UL U K Telephone 44 0 1245 322380 http www edpeurope com media labelling htm Dataware LTO 2 only 7570 Renwick Houston TX 77081 U S A Telephone 800 426 4844 http www datawarelabels com Dataware Labels Europe Heubergstrasse 9 D 83052 Bruckmuhl Gotting Germany Telephone 49 806 29455 http www datawarelabels com NetC P O Box 320784 Fairfield CT 06432 U S A Telephone 203 372 6382 http www netcllc com NetC Europe Ltd Town Farm Bungalow North Curry Taunton Somerset U K TA3 6LX Telephone 44 0 1823 491439 http www netclabels co uk NetC Asia Pacific Pty Ltd Locked Bag 14 Kenthurst NSW Australia 2156 Telephone 61 0 2 9654 8272 http www netclabels com au 64 IBM Total
112. inimum of 15 minutes to exit the drive must receive a command across the SCSI or Fibre Channel interface a command across the Library Drive Interface LDI or RS 422 interface or a load or unload request When in sleep mode the drive s response time to commands that do not require media motion increases by up to 10 microseconds Commands that require media motion may be delayed an additional 100 milliseconds because the tape must be retensioned 2 IBM TotalStorage LTO Ultrium 2 Tape Drive Supported Servers and Operating Systems The Ultrium 2 Tape Drive attaches to the servers and operating systems shown in Table 2 Any attachment can include but is not limited to these servers and operating systems To determine the latest supported attachments visit the web at http www ibm com storage 1to For specific instructions about attaching the tape drive see Chapter 3 Installing the Tape Drive on page 13 Table 2 Supported servers and operating systems for SCSI and Fibre Channel attachment Supported Servers Supported Operating Systems IBM AS 400 or server iSeries OS 4009 IBM RS 6000 RS 6000 SP or Oserver AIX9 pSeries IBM server zSeries 800 or 900 Linux Hewlett Packard HP UX Sun Microsystems Solaris 32 bit Intel compatible servers Microsoft Windows 2000 or Windows NT Red Hat Linux 64 bit Intel Itanium servers Red Hat Linux Supported SAN Components for Fibre
113. interface 1 4 updating firmware from 45 wrap test 39 40 SCSI interface 1 4 SCSI wrap test running 39 security of data on cartridge 63 sense data using 71 server configuring tape drive to 29 resolving errors 77 supported 3 updating firmware from 45 servicing the tape drive 32 83 setting the Loop ID AL_PA 19 setting the SCSI ID 17 setting the write protect switch 50 single red dot 31 33 single character display 31 33 sleep mode 2 soft addressing 7 Solaris 3 specifications media 62 power 11 tape drive 11 speed matching 2 speed of Fibre Channel interface changing 24 stacking tape cartridges 53 static electricity precautions for avoiding 13 statistical analysis and reporting system SARS 82 status light 31 32 storage area network SAN 1 storage capacity 1 Sun device driver support 9 supported server and operating system 3 supplies ordering 95 supplying TERMPOWER to the SCSI bus 18 supported servers and operating systems 3 supported TapeAlert flags 97 sustained data transfer rate 3 switched fabric loop 6 T tape cartridge bar code labels ordering 64 placement on cartridge 48 capacity 1 2 48 120 IBM TotalStorage LTO Ultrium 2 Tape Drive tape cartridge continued cartridge capacity controlling 48 cartridge door 48 cartridge memory 47 cleaning cartridge 35 47 49 compatible cartridges 2 47 data cartridge description 47 48 data security 63 degaussing 52 63 description 48 dimension of t
114. is Class B digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe B est conform la norme NMB 003 du Canada 102 IBM TotalStorage LTO Ultrium 2 Tape Drive European Union EU Electromagnetic Compatibility Directive This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Germany Electromagnetic Compatibility Directive Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten EMVG vom 30 August 1995 bzw der EMC EG Richtlinie 89 336 Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraph 5 des EMVG ist die IBM Deutschland Informationssysteme GmbH 70548 Stuttgart Informationen in Hinsicht EMVG Paragraph 3 Abs 2 2 Das Ger t erf llt die Schutzanforderungen nach EN 50082 1 und EN 55022 Klasse B EN 50082 1 Hinweis Wird dieses Ger t in einer industriellen Umgebung betrieben wie in EN 50082 2 festgelegt dann kann es dabei eventuell gest rt werden In solch einem Fall ist der Abstand bzw di
115. is inaccessible during operation or is within Class limits External safety agencies have reviewed these products and have obtained approvals to the latest standards as they apply to this product type viii IBM TotalStorage LTO Ultrium 2 Tape Drive Preface Intended Audience This book is intended primarily for integrators who install the IBM TotalStorage Linear Tape Open LTO Ultrium 2 Tape Drive into an enclosure such as a desktop unit tape autoloader or tape library During operation of the enclosure portions of the book may also be used by end users Related Publications Refer to the following publications for additional information about the Ultrium 2 Tape Drive To ensure that you have the latest publications visit the web at http www ibm com storage 1to IBM Ultrium Publications IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference GA32 0450 provides the supported SCSI commands and protocol that govern the behavior of the SCSI interface for all models of the IBM Ultrium Tape Drive IBM TotalStorage LTO Ultrium 2 Tape Drive Quick Setup Guide GX35 5066 illustrates how to configure and operate the IBM TotalStorage LTO Ultrium 2 Tape Drive IBM Ultrium Device Drivers Installation and User s Guide GA32 0430 provides instructions for attaching IBM supported hardware to Open Systems operating systems It indicates what devices and levels of operating systems are supported gives the requirements for adapter c
116. ition that the SCSI bus is in when a server is trying to use one or more devices on the bus adapter See adapter card adapter card A circuit board that adds function to a computer AL PA See Arbitrated Loop Physical Adaress amp See ampere ampere A amp A unit of measure for electric current that is equivalent to a flow of one coulomb per second or equivalent to the current produced by one volt applied across a resistance of one ohm American National Standards Institute A private non profit organization that gathers and disseminates information about standards and conformity issues that affect the business government and people of the United States ANSI See American National Standards Institute Arbitrated Loop Physical Address AL PA An 8 bit value that identifies a device in an arbitrated loop All Fibre Channel ports communicate by using AL PAs autosense data Sent by the drive to the server sense data that automatically accompanies a Check Condition in response to an error The server does not need to send a REQUEST SENSE command to get the Copyright IBM Corp 2002 sense data Autosense data is available only in the Fibre Channel version of the Ultrium 2 Tape Drive Model T400F backhitch During tape movement reading or writing the condition that occurs when the tape drive must stop the tape reverse it and restart tape motion due to certain events A backhitch usually occurs when the se
117. ls replace the tape drive see l Removing a SCSI Tape Drive from an Enclosure on page 83 Chapter 6 Resolving Problems 77 78 4 Ifthe error does not occur connect one tape drive at a time back to the bus and repeat step 3 for each tape drive until you can identify which drive is defective Note Ensure that the SCSI terminator is always on the last tape drive on the SCSI bus Determine if the problem is with only one tape drive or with two or more tape drives e If the problem is with only one tape drive run the SCSI wrap test on that tape drive see Function Code 6 in Table 9 on page 36 Ifthe test runs successfully replace the SCSI terminator first then the SCSI cable to that tape drive and interposer if installed Ifthe test fails replace the tape drive see l Removing a SCSI Tape Drive from an Enclosure on page 83 If the problem is with two or more tape drives locate the first tape drive that has the error and replace the SCSI cable that connects the tape drive and the interposer if installed Fixing an Intermittent Error with a Single Drive on a SCSI Bus 1 2 Replace the SCSI terminator on the tape drive Run the operation that caused the error If the problem persists the problem may be with the cable Isolate which cable is causing the problem by replacing one cable at a time and running the operation that caused the error after each replacement If the problem persists after all ca
118. m with the drive test Function Code 7 in Table 9 on page 36 If the test runs successfully but the problem persists refer to your library s service documentation Codes display on the single character The tape drive is defective Replace the tape drive see Removing a SCSI display Bur the statue light does not faze Dive fom an eben on page EA Remond a ire than Tape Drive from an Enclosure on page 83 or turn on Tape Drive from an Enclosure on page 84 Copyright IBM Corp 2002 65 Table 13 Troubleshooting tips for the IBM TotalStorage LTO Ultrium 2 Tape Drive continued If the problem is this Do this The tape drive does not respond to Press and hold the unload button on the drive for 10 seconds to force a drive server commands dump The drive will save the dump and then reboot to allow communication to the drive to occur Do not cycle power as this will erase the contents of the dump Methods of Receiving Errors and Messages Use Table 14 as a guide for identifying error codes and message codes reported by the Ultrium 2 Tape Drive its enclosure if applicable or the server Note The codes on the single character display have different meanings depending on whether they display during normal operations or while the drive is in maintenance mode Codes that occur during normal operations are defined in Codes that occur while in mai
119. maintenance mode Power problem The tape drive detected that the externally supplied power is either approaching the specified voltage limits the drive is still operating or is outside the specified voltage limits the drive is not operating Perform the following action 1 Ensure that the power connector is properly seated 2 Ensure that the proper dc voltages are being applied within the tolerances allowed see Chapter 2 Specifications on page 11 3 If the proper voltages are being applied but the problem persists replace the tape drive The error code clears when you power off the tape drive or place it in maintenance mode Chapter 6 Resolving Problems 67 Table 15 Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive continued The single character display clears if you power off the drive Code Cause and Action 3 Firmware problem The tape drive determined that a firmware error occurred Perform the following action 1 Collect a drive dump from one of the following Note Do not force a new dump the tape drive has already created one Servers SCSI or Fibre Channel interface by using a device driver utility or system tool To obtain a dump determine whether your server is installed with a utility that can read files from the servers memory If it is use that utility to obtain the dump For information about using IBM s utility programs t
120. may be disposed of in the same way as normal office trash These regulations are amended from time to time and you should review them at the time of disposal If your local state country non U S A or regional regulations are more restrictive than EPA 40CFR261 you must review them before you dispose of a cartridge Contact your account representative for information about the materials that are in the cartridge If a tape cartridge must be disposed of in a secure manner you can erase the data on the cartridge by using a high energy AC degausser use a minimum of 1200 oersted peak field over the entire space that the cartridge occupies Degaussing makes the cartridge unusable If you burn the cartridge and tape ensure that the incineration complies with all applicable regulations Ordering Media Supplies lists the cartridges and media supplies that you can order for the IBM TotalStorage LTO Ultrium 2 Tape Drive To order media supplies visit the web at http www ibm com storage 1to Table 11 Media supplies for the IBM TotalStorage LTO Ultrium 2 Tape Drive IBM Part Number Product Description IBM TotalStorage LTO Ultrium 200 GB Data Cartridge includes only 08L9870 human writable labels 19P5897 IBM TotalStorage LTO Ultrium 200 GB Data Cartridge Bar Code Labels sheet of 20 black and white 08L9124 IBM LTO Ultrium Cleaning Cartridge includes only human writable labels 35L2086 IBM TotalStorage Clean
121. mber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until 4 appears in the single character display If you cycle past 4 continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function 4 displays followed by 0 The single character display then goes blank and the tape drive exits maintenance mode An illuminated red dot on the single character display indicates that a drive dump has been created To retrieve the dump from the drive see Function Code 5 on page sl You can also perform this operation when the tape drive is in normal operating mode Simply press and hold the unload button for 10 seconds Function Code 5 Copy the Drive Dump to Tape at Beginning of Tape Causes the tape drive to copy data from a drive dump captured with Function Code 4 to the beginning of a scratch data cartridge An illuminated red dot on the single character display indicates that a drive dump has been created 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until 5 appears in the single character display If you cycle past 5 continue to press the unload button until it redisplays 4 To select th
122. ment verification procedure from your server for instructions refer to the BM Ultrium Device Drivers Installation and User s Guide If a SCSI error occurs refer to Using Sense Data on 28 IBM TotalStorage LTO Ultrium 2 Tape Drive If you want to power a device on or off while it is connected to the same SCSI bus as an Ultrium 2 Tape Drive you can do so if during the power on cycle you quiesce all devices including the Ultrium 2 Tape Drive on the bus Connect the External Fibre Channel Interface to the Server To connect the enclosure to the Fibre Channel interface 1 Connect an external fiber cable to both the enclosure and the appropriate attachment server switch or hub For the location of the connectors and for information about attaching the fiber cable refer to the documentation for your enclosure and for your server switch or hub Note A drive with a Fibre Channel interface can be ordered with several lengths of fiber cabling up to 61 m 200 ft For ordering information see Table 16 on page 95 2 Run the appropriate Fibre Channel attachment verification procedure from your server for instructions refer to the BM Ultrium Device Drivers Installation and User s Guide If a SCSI error occurs refer to Step 12 Connect the External LDI Interface to the Server optional Use this step only if your enclosure requires an LDI interface To perform a checkout of the Ultrium 2 Tape Drive connect the enclosur
123. mpers on the Fibre Channel FC configuration status connector Address Assignments Each device on a Fibre Channel loop must have a Loop Identifier LID and a corresponding Arbitrated Loop Physical Address AL PA to communicate with other devices in the topology The AL PA identifies the device on the loop LIDs and u corresponding AL_PAs are listed in Table 5 on page 21 Table 5 on page 21 and Table 6 on page 22 You can set an AL PA by using one of two methods known as soft addressing A hard addressing Soft addressing allows the drive to dynamically arbitrate the AL_PA with other Fibre Channel devices on the loop Hard addressing allows you to choose the LID which determines the corresponding AL_PA The higher the AL_PA the lower the priority of the device Generally servers initiators require that devices use hard addressing they do not support soft addressing When setting addresses assign the lowest AL_PA and thus the highest priority to the server assign the highest AL_PA and thus the lowest priority to the drive To set soft or hard addressing you must place jumpers on designated pins in the drive s LID status connector see El in Figure 3 on page 15 The pin configuration for soft and hard addressing is defined in Setting the Arbitrated Loop Physical Address Fibre Channel Drive Only on page 19 Chapter 1 Introduction 7 World Wide Names Each Ultrium 2 Tape Drive has an 8 byte World Wide
124. ms Example of a SCSI Bus Error LABEL SCSI ERR10 IDENTIFIER 0BA49C99 Date Time Wed Oct 18 09 55 32 Sequence Number 16140 Machine Id 00003ABF4C00 Node Id ofgtsm Class H Type TEMP Resource Name scsi3 Resource Class adapter Resource Type sym896 Location 40 59 VPD Product Specific DUAL CHANNEL PCI TO ULTRA2 SCSI ADAPTER Part Number eorr 03N3606 EC beye E e ee en F71335 Manufacture ID A16592 Serial N mbers ses eee seis 0749 Description SCSI BUS ERROR Probable Causes CABLE CABLE TERMINATOR DEVICE ADAPTER Failure Causes CABLE LOOSE OR DEFECTIVE DEVICE ADAPTER Recommended Actions PERFORM PROBLEM DETERMINATION PROCEDURES CHECK CABLE AND ITS CONNECTIONS Detail Data SENSE DATA 0001 0017 0000 0000 0000 0091 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 4304 0000 0000 0000 0000 2000 0003 0203 6760 9808 0000 F7FB E1B8 0000 0015 000B 0210 0678 C800 0000 8200 8277 1B20 00A2 EDOO 0000 0002 FFFF FFFF OSEE 0000 111F F000 F3DF F110 J Figure 27 Example of an error that suggests a SCSI bus problem 74 IBM TotalStorage LTO Ultrium 2 Tape Drive Obtaining a Drive Dump You can obtain a drive dump by selecting a function code on the IBM TotalStorage LTO Ultrium 2 Tape Drive or by using a device driver utility or a system tool on the server The sections that follow describe each method Using the Drive to Obtain a Dump To obtain a drive dump
125. n inside the chassis If the length exceeds this measurement the tape drive may become damaged a67b0005 es ee oie 0 19 in Figure 8 Mounting holes on Ultrium 2 Tape Drive The holes are located on both sides of the drive The tape drive is shown with a front bezel 26 IBM TotalStorage LTO Ultrium 2 Tape Drive Step 6 Connect and Test Power to the Tape Drive The Ultrium 2 Tape Drive does not contain its own power source it must be powered externally To connect and test power to the Ultrium 2 Tape Drive __ 1 Ensure that the enclosure or unit that supplies power to the drive is powered off 2 Ensure that the power cord is disconnected from both the enclosure and the power outlet 3 Connect the enclosure s internal power cable to the power connector on the drive if you are using a SCSI drive see EJ in Figure 2 on page 14 if you are using Fibre Channel drive see in Figure 3 on page 15 Ensure that the connector is properly connected 4 Connect the power cord to the enclosure and to the electrical outlet 5 Review the location of the single character display and the status light on page 51 if your drive does not have a bezel note that the bulb of the status light is recessed and the light is not visible until lit To ensure that the drive is receiving power watch for the following while turning on the power to the enclosure The single character display presents a series of random
126. nal to the indicators that there is a problem Pin 9 is ground a67e0060 9 Figure 6 Setting the Loop ID and the AL_PA The feature switches are located on the bottom of the drive To set the AL_PA 1 Determine an unused AL PA for the drive and refer to Table 5 on page 21 for its corresponding LID 2 Locate the LID status connector on the drive see in Figure 6 3 Place jumpers on pins 1 2 3 4 7 and 8 as shown in Table 5 on page 21 By using hard addressing you can specify one of 62 valid AL PAs for the drive If you place jumpers on the four top and bottom pins on the right a total of eight pins the drive gets the AL PA from a field in its vital product data VPD A tape library can set the AL PA in the VPD through the LDI interface If you do not place jumpers on any pins the drive uses soft addressing to determine the AL PA IBM TotalStorage LTO Ultrium 2 Tape Drive Table 5 ID Settings that provide status about the loop The table lists the AL_PAs corresponding LIDs and definitions of the jumpers on the connector pins Feature Switch 3 must be set to OFF Pin Pin AL_PA LID see Notes AL_PA LID see Notes 12 3 4 7 12 3 4 7 8 hod H up Xa ES MS C a E8 1 B1 21 G G E4 2 G AE 22 G G E2 3 G AD 23 G
127. nd Fibre Channel drives require different firmware images When you update the tape drive s firmware by using the SCSI or Fibre Channel interface the procedure varies depending on whether your server uses an IBM tape device driver or a non IBM tape device driver such as a driver from Sun Hewlett Packard or Microsoft For instructions about updating firmware from a server that uses an IBM tape device driver refer to the BM Ultrium Device Drivers Installation and User s Guide To update firmware from a server that uses a non IBM tape device driver refer to the documentation for that device driver Updating Firmware through the Library Drive Interface The Ultrium 2 Tape Drive includes a firmware update feature that allows a tape library to download firmware to the drive by using the Library Drive Interface LDI while the drive performs normal host operations on logical unit number LUN O of the SCSI Protocol Interface The update typically takes 63 seconds and a maximum of 140 seconds To activate the new firmware cycle power to the drive or unload the drive and issue a Power on Reset command The command may be received by the SCSI interface or the LDI RS 422 interface Note If a Power on Reset command is received while a cartridge is loaded in the drive the drive will respond with a Check Condition It will not activate the new code level until you cycle power or until you receive a Power on Reset command when the drive does n
128. nd NL ports LTO See Linear Tape Open LTO cartridge memory LTO CM Within each LTO Ultrium Data Cartridge an embedded electronics and interface module that can store and retrieve a cartridge s historical usage and other information LTO CM See LTO cartridge memory LTO DC See LTO Data Compression LTO Data Compression LTO DC A method that compresses a server s data before the drive writes it to tape LTO DC detects but does not recompress or test record boundaries and file markers which are encoded as control symbols It also allows switching between compression and no compression within the data stream which prevents data from expanding when the drive compresses random or encrypted data LVD See Low Voltage Differential 110 IBM TotalStorage LTO Ultrium 2 Tape Drive M m See meter magnetic tape A tape with a magnetizable surface layer on which data can be stored by magnetic recording maintenance mode The state of operation in which the Ultrium 2 Tape Drive must be before it can run diagnostics verify write and read operations verify a suspect tape cartridge update its own firmware and perform other diagnostic and maintenance functions MB See megabyte media The plural of medium media capacity See capacity medium A physical material in or on which data may be represented such as magnetic tape megabyte MB 1 000 000 bytes metal particle tape In the LTO Ultrium Tape Cartridge tape
129. ng the problem determination perform the following steps 1 Determine the type of Fibre Channel topology that you are using see page lg Ensure that the drive and the port to which it is attached are configured in compatible topologies 2 Using this guide or the service guides of associated switch hub or fiber products try to determine where the problem exists whether in the drive cable or the device to which the drive and cable attach 3 Ensure that the configuration and software levels are supported see Fibre 4 Ensure that the Fibre Channel cables are installed correctly Refer to the appropriate steps In Chapter 3 nstaling the Tape Drive on page 13 5 Go to one of the following procedures Fixing a Consistent Error with a Single Drive on a Fibre Channel Loop 1 Ensure that the tape drive is powered on 2 Verify that the tape drive s serial number is the same as the drive serial number that the server program is using 3 Ensure that the drive s Fibre Channel AL PA is set correctly that it is on the loop and that it is not being used by another device see Loop Physical Address Fibre Channel Drive Only on page 19 The tape drive must be able to detect light and communicate with the server 4 Run the Fibre Channel wrap test at the drive s Fibre Channel connector see Function Code 6 in Table 9 on page 36 e f the test fails replace the tape drive fthe test is successful go to step E 5 Run t
130. nse data See Table 15 on page 67 32 20h Interface Set when the tape drive detects Locate error code 8 or 9 in a problem with the SCSI Fibre Table 15 on page 67 Channel or LDI RS 422 interface 33 21h Eject media Set when a failure occurs that Unload and reload the tape requires you to unload the cartridge cartridge from the drive 98 IBM TotalStorage LTO Ultrium 2 Tape Drive TapeAlert Flags Supported by the IBM TotalStorage LTO Ultrium 2 Tape Drive Flag Flag Parameter Flag Description Action Required Number in hex 34 22h Download fail Set when an FMR image is Ensure that it is the correct unsuccessfully downloaded to image Download the FMR the tape drive via the SCSI or image again Fibre Channel interface 36 24h Drive temperature Set when the drive s temperature See error code 1 in Table 15 on sensor indicates that the drive s temperature is exceeding the recommended temperature of the enclosure see Table 4 on page 11 37 25h Drive voltage Set when the drive detects that See error code 2 in Table 15 on the externally supplied voltages are either approaching the specified voltage limits or are outside the voltage limits see Tabie 4 on page 11 39 27h Diagnostics required Set when the drive detects a See error code 6 in Table 15 on failure that requires diagnostics to isolate the problem 51 33h Tape directory invalid Set when the tape directory on Rebuild the tape
131. nt is presented first and the oldest tenth is presented last 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until 9 appears in the single character display If you cycle past 9 continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function press the unload button to view the most recent error code Press the unload button again to view successive error codes If you press the unload button for 3 seconds after the tenth error code displays 0 displays if there are no errors in the log and the drive exits maintenance mode Function Code A Clear Error Code Log Causes the tape drive to erase the contents of the error code log 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until A appears in the single character display If you cycle past A continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function the tape drive erases
132. ntenance mode are defined in Table 9 on page 36 Table 14 Methods of receiving errors and messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive If the error or message was Do this presented by The enclosure s display if the tape Refer to the documentation for the enclosure drive is enclosed in a library or autoloader The tape drive s single character See To determine the meaning of status light activity display and the status light flashes see Status Light on page 32 amber The tape drive s single character See To determine the meaning of status light activity display and the status light is solid see Status Light on page 32 amber SCSI log sense data such as See Appendix B TapeAlert Flags on page 97 or TapeAlert flags SCSI drive sense data or Fibre Channel autosense data at the server console Drive sense data sent to a library if Refer to your library s documentation then see Table 15 on page 67 the tape drive is enclosed in a library The tape drive s error log See Table 15 on page 67 and Viewing the Drive Error Log on page 76 66 IBM TotalStorage LTO Ultrium 2 Tape Drive Descriptions and Corrective Actions for Errors and Messages Table 15 gives descriptions of the errors and messages that pertain to the Ultrium 2 Tape Drive and tells what to do when you receive them Attention If the tape drive detects a permanent error and displays an error co
133. o obtain drive dumps see the BM Ultrium Device Drivers Installation and User s Guide To determine where to send a file that contains a drive dump to be analyzed contact your OEM Product Application Engineer PAE Enclosure refer to the procedures for reading a drive dump in your enclosure s documentation Ultrium 2 Tape Drive to read a drive dump use Function Code 5 in Table 9 on page 36 2 Power the tape drive off and on then retry the operation that produced the error 3 If the problem persists download new firmware and retry the operation 4 If the problem persists send the drive dump that you collected in step 1 to your OEM Product Application Engineer PAE The error code clears when you power off the tape drive or place it in maintenance mode Firmware or tape drive problem The tape drive determined that a firmware or tape drive hardware failure occurred Perform the following action 1 Collect a drive dump from one of the following Note Do not force a new dump one already exists Servers SCSI or Fibre Channel interface by using a device driver utility or system tool To obtain a dump determine whether your server is installed with a utility that can read files from the server s memory If it is use that utility to obtain the dump For information about using IBM s utility programs to obtain drive dumps see the BM Ultrium Device Drivers Installation and User s Guide To determine where to send a file t
134. oblem exists with a large number of drives perform the following steps a Disconnect all except one failing drive on the Fibre Channel b Run the Fibre Channel wrap test to determine if a failure occurs on that drive see Function Code 6 in Table 9 on page 36 If it does perform the procedure in Fixing a Consistent Error with a Single Drive on a Fibre Channel Loop on page 79 c Continue to connect one drive at a time to the Fibre Channel loop 5 When the problem is corrected restore all of the Fibre Channel cables to their correct position Fixing a Consistent Error in a Point to Point Topology 1 Ensure that the tape drive is powered on 2 Verify that the tape drive s serial number is the same as the drive serial number that the server program is using 3 Ensure that the drive is connected to the host or switch The drive must be able to detect light and communicate with the server 4 Run the Fibre Channel wrap test at the drive s Fibre Channel connector see Function Code 6 in Table 9 on page 36 e f the test fails replace the tape drive fthe test is successful go to step 5 Run the Fibre Channel wrap test at the end of the fiber cable see Function Code 6 in Table 9 on page 36 e f the test fails replace the fiber cable fthe test is successful go to step el 6 Check the Fibre Channel cable connection at the server 7 Using a device driver utility such as ntutil or tapeutil veri
135. oftware To isolate the cause of the failure refer to the server s service documentation e If the test fails replace the tape drive see l Removing a SCSI Tape Drive from an Enclosure on page 83 Fixing a Consistent Error with Multiple Drives on a SCSI Bus When a consistent error occurs in a configuration that has multiple tape drives on the SCSI bus you must determine if the problem exists with more than one tape drive If the problem is with all of the devices on the SCSI bus the bus is stuck in a SCSI phase and cannot change to another phase or the SCSI cable from the server to the first device is defective 1 Ensure that the SCSI cable from the server to the first device is connected 2 Disconnect all but the first tape drive on the SCSI bus Move the terminator to the first SCSI device 3 Run a device driver utility such as IBM s ntutil or tapeutil to determine whether the error will occur e f the error occurs run the SCSI wrap test on the first tape drive see Function Code 6 in Table 9 on page 36 If the test runs successfully replace the SCSI terminator first then the SCSI cable and the interposer if installed to the first tape drive Repeat the operation that caused the error If you replaced the SCSI terminator or SCSI cable and the problem persists the fault is with the server s hardware or software To isolate the cause of the failure refer to the server s service documentation If the test fai
136. on whether the error is consistent or intermittent and whether your configuration contains single or multiple Ultrium 2 Tape Drives The sections that follow describe how to fix each type of error Fixing SCSI Bus Errors Note If you are using a Storage Area Network SAN Data Gateway to convert a drive with a SCSI interface to a Fibre Channel interface ensure that the problem is occurring between the SAN Data Gateway and the drive by running the SCSI wrap test on the drive and running the SCSI loopback test on the SAN Data Gateway To run the SCSI wrap test see Function Code 6 in Table 9 on page 36 to run the SCSI loopback test refer to the section about that test in the BM Storage Area Network Gateway Module Setup Operator and Service Guide If you are using a Fibre Channel drive and are having problems see Fixing Fibre Channel Errors on page 79 Fixing a Consistent Error with a Single Drive on a SCSI Bus 1 Ensure that the power is on to the Ultrium 2 Tape Drive 2 Ensure that the tape drive s SCSI address is the same as the SCSI address assigned by the server 3 Run the SCSI wrap test see Function Code 6 in Table 9 on page 36 e If the test runs successfully replace the SCSI terminator first then the SCSI cable and the interposer if installed Repeat the operation that caused the error If you replaced the SCSI terminator or SCSI cable and the problem persists the fault is with the server s hardware or s
137. ot contain a cartridge Chapter 4 Operating 45 Updating the Firmware with an FMR Tape Cartridge Attention SCSI drives and Fibre Channel drives require different firmware images To update the Ultrium 2 Tape Drive s firmware from an FMR tape cartridge 1 Ensure that the tape drive is unloaded 2 Place the drive in maintenance mode by pressing the unload button three times within a 1 5 second interval The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until 2 displays then press and hold the button for 3 seconds When C flashes the drive is waiting for a cartridge 4 Insert the FMR tape cartridge 2 flashes the drive loads the updated firmware from the cartridge and the status light flashes amber When the update completes successfully displays and the cartridge automatically ejects The drive resets itself and automatically activates the new firmware If the update fails an error code displays To resolve the error locate the code in Table 15 on page 67 46 IBM TotalStorage LTO Ultrium 2 Tape Drive Chapter 5 Using the Media The IBM TotalStorage LTO Ultrium 2 Tape Drive uses the following cartridge types IBM TotalStorage LTO Ultrium 200 GB Data Cartridge Generation 2 IBM LTO Ultrium Cleaning Cartridge IBM TotalStorage Cleaning Cartridge Ultrium LTO 2 The Ultrium 2 Tape Drive Generation 2 is compatible with the cart
138. otate the allen wrench clockwise do not let the wrench move counterclockwise f you feel resistance to the allen wrench while attempting to turn the supply reel motor screw clockwise go to step f the takeup reel turns when you rotate the supply reel motor screw clockwise with the allen wrench the tape is not broken Go to step 6 on f the takeup reel does not turn when you rotate the supply reel motor screw clockwise with the allen wrench and if supply reel motor screw rotates freely the tape is broken You must determine the location of the leader block To do so insert a small blade screwdriver or potentiometer setting tool into the access hole for the loader motor gear E Rotate the screwdriver counterclockwise You may have to rotate for a lengthy period If the cartridge moves up the tape is completely in the cartridge and the leader block is in the home position Continue rotating the screwdriver until the cartridge ejects Remove the cartridge f you feel resistance and the cartridge does not move up the leader block is not in the home position Go to Fixing an Internal Jam on page 88 86 IBM TotalStorage LTO Ultrium 2 Tape Drive 10 11 Continue to rotate the allen wrench until you feel resistance The tape has been rewound as far as it can go without unthreading Note The number of required rotations depends on where the beginning of the tape is on the cartridge s takeup reel You may have to rot
139. ou reconnect the cable For other devices on the loop operations may temporarily be disrupted Attention Do not run the wrap test while the drive is connected to a Fibre Channel loop This could disturb the Fibre Channel loop and cause performance or I O problems Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode Note If a cartridge is in the drive it will eject the first time that you press the unload button and the drive will not be placed in maintenance mode To continue placing the drive in maintenance mode remove the cartridge and repeat this step Press the unload button once per 1 5 seconds until 6 appears in the single character display Note If you cycle past 6 press the unload button once per second until it redisplays Testing the Circuitry at the Drive s Fibre Channel Connector 6 7 To select the function press and hold the unload button for 3 seconds After you select the function the tape drive automatically starts the test e If the test is successful the circuitry at the drive s Fibre Channel connector is working properly The test loops and begins again Press the unload button 0 displays and the tape drive exits maintenance mode Continue to step 7 to test the fiber cable If the test fails an error code displays and the status light flashes amber The test stops and the drive exits maintenance mo
140. over by lifting it up Set the cover aside 88 IBM TotalStorage LTO Ultrium 2 Tape Drive A67E0023 Figure 31 Removing the top cover of the drive 4 Examine the drive to determine the cause of the problem f the tape is broken do not attempt repair Return the drive and the stuck tape to your reseller for maintenance note that your tape will be scrapped If the leader pin dropped from the leader block go to step 5 on page 90 and continue this procedure If the leader block pulled the tape but not the pin from the spool so that it looks like the pin was dropped go to step 5 on page 90 and continue this procedure Chapter 7 Servicing 89 5 Place the tape drive so that the front faces you then tilt it on its left side see Figure 32 6 At the bottom of the drive locate the access hole Kl in Figure 32 Attention In the following steps do not allow drive components to touch the head El Damage may result to the head 7 Insert a 2 5 mm allen wrench into the access hole and position the wrench so that it is seated in the screw of the supply reel motor a67s0149 Figure 32 Rewinding the leader pin into the tape cartridge 8 With clean needle nose pliers grasp the end of the leader pin and pull it out of the cartridge so that you can grip it with your fingers see in Figure 32 Note If the leader pin is not connected to the tape set the pin
141. parity error A transmission error that occurs when the received data does not have the parity that is expected by the receiving system This usually occurs when the sending and receiving systems have different parity settings point to point connection Pertaining to data transmission between two locations without the use of any intermediate display station or computer port 1 A system or network access point for data entry or exit 2 A connector on a device to which cables for other devices such as display stations and printers are attached 3 The representation of a physical connection to hardware A port is sometimes referred to as an adapter however there can be more than one port on an adapter power connector Located at the rear of the Ultrium 2 Tape Drive the connector to which the internal power cable of an enclosure connects power cord A cable that connects a device to a Source of electrical power Glossay 111 power off To remove electrical power from a device power on powered on 1 To apply electrical power to a device 2 The state of a device when power has been applied to it private device A device that is attached directly to a server and is not connected to a fabric or switch A private device can be part of an arbitrated loop topology or point to point topology protocol The meanings of and the sequencing rules for requests and responses that are used to manage a network transfer data
142. pically maps the request portion of the URL to a path and file name For example if the URL is http www networking ibm com nsg nsgmain htm the protocol is http the fully qualified domain name is www networking ibm com and the request is nsg nsgmain htm unload The act performed by the drive of unthreading tape from the drive s internal tape path and returning it with the leader block to the tape cartridge unload button Located at the front of the Ultrium 2 Tape Drive a push button that when depressed rewinds the tape in a cartridge and ejects the cartridge from the drive The unload button can also be used to place the tape drive in maintenance mode scroll through maintenance functions exit maintenance mode force a drive dump and reset the drive URL See uniform resource locator utility See utility program utility program A computer program that supports computer processes For example a diagnostic program a trace program or a sort program V Vdc Volts dc direct current vital product data VPD Information about a product Among other details the VPD may include a model number serial number part number or level of firmware volt The SI international unit of potential difference and electromotive force Formally defined as the difference of electric potential between two points of a conductor that carries a constant current of one ampere when the power dissipated between these points is
143. pin is properly seated f you suspect that the cartridge has been mishandled but it appears useable copy any data onto a good cartridge immediately for possible data recovery Discard the mishandled cartridge f you must recover data from a damaged cartridge contact your service representative Review handling and shipping procedures Handle the Cartridge Carefully Do not drop the cartridge If the cartridge drops slide the cartridge door back and ensure that the leader pin is properly seated in the pin retaining spring clips see A in Figure 16 on page 55 If the leader pin has become dislodged go to Repositioning or Reattaching a Leader Pin on page 55 Do not handle tape that is outside the cartridge Handling the tape can damage the tape s surface or edges which may interfere with read or write reliability Pulling on tape that is outside the cartridge can damage the tape and the brake mechanism in the cartridge Do not stack more than six cartridges Do not degauss a cartridge that you intend to reuse Degaussing makes the tape unusable Chapter 5 Using the Media 53 Examples of Cartridge Problems 54 Example Improper Placement of Leader Pin The leader pin is misaligned Perform the following steps 1 Look for cartridge damage 2 Use the IBM Leader Pin Reattachment Kit part number 08L9129 to correctly seat the pin see Repositioning a Leader Pin on page 55 Then immediately u
144. port A generic Fibre Channel reference to an N port or an F port Glossary 107 Fibre Channel protocol An evolving ANSI interconnection standard for high speed data transfer among computers and storage devices defined by the Fibre Channel Protocol FCP At the physical level data is transmitted serially over pairs of point to point links between FC ports With appropriate components data can be transferred at 100 MB sec up over a distance of 10 km between FC ports The ports can be configured in ring and switched interconnect topologies which allow each port to exchange data with any other port that is part of the same fabric Fibre Channel wrap test A diagnostic that causes the Ultrium 2 Tape Drive to perform a check of the Fibre Channel circuitry from and to the drive s Fibre Channel connector or the fiber cable field microcode replacement tape A tape cartridge that contains new or revised firmware microcode for the Ultrium 2 Tape Drive file A named set of records that are stored or processed as a unit filemark Located on the magnetic tape within a tape cartridge a recorded element that typically marks the organizational boundaries in a serial file structure such as directory boundaries and that is requested to be written or read by the server firmware The proprietary code that is usually delivered as part of an operating system Firmware is more efficient than software that is loaded from an alterable medium
145. re Channel Arbitrated Loop connection to an NL port or FL port e An N port supports direct connection to another N port or to an F port for example a director class switch in a point to point topology Regardless of the port to which you connect the drive it automatically configures to a public device through an F port or FL port to a switch or to a private device through an N port or L port by using direct attachment to a server Table S lists the topologies in which the Ultrium 2 Tape Drive can operate the Fibre Channel server connections that are available and the port NL N FL or F through which communication must occur Table 3 Choosing the port for your topology and Fibre Channel connection Type of Fibre Channel Connection to Server Type of Topology Direct Connection Switched Fabric Private Public Fibre Channel Arbitrated L Port FL Port Loop can be Two Node Arbitrated Loop or Two Node Switched Fabric Loop is limited to two nodes Point to Point N Port F Port two nodes IBM TotalStorage LTO Ultrium 2 Tape Drive Speed The Ultrium 2 Tape Drive s Fibre Channel interface facilitates data at 2 Gb s 200 MB s It automatically negotiates to a rate of 1 Gb s 100 MB s if the system or switch to which it connects does not support the 2 Gb rate if this is the case you may experience performance degradation You can force the drive to an explicit speed by placing ju
146. re with read or write reliability N Tt e o Lu lt Figure 19 Leader Pin Reattachment Kit Chapter 5 Using the Media 57 The following procedure describes how to reattach a leader pin To reattach a leader pin by using the IBM Leader Pin Reattachment Kit 1 Attach the leader pin attach tool Kf in Figure 20 to the cartridge H so that the tool s hook latches into the cartridge s door ZJ Pull the tool back to hold the door open then slide the tool onto the cartridge Open the tool s pivot arm H A67E0033 Figure 20 Attaching the leader pin attach tool to the cartridge To hold the cartridge door open hook the tool into the door and pull the tool back 58 IBM TotalStorage LTO Ultrium 2 Tape Drive 2 To find the end of the tape inside the cartridge attach the cartridge manual rewind tool F in Figure 21 to the cartridge s hub H by fitting the tool s teeth between the teeth of the hub Turn the tool clockwise until you see the end of the tape inside the cartridge Then slowly turn the rewind tool counterclockwise to bring the tape edge toward the cartridge door Kl Continue to turn the rewind tool counterclockwise until approximately 12 7 cm 5 in of tape hangs from the cartridge door If necessary grasp the tape and pull gently to unwind it from the cartridge Remove the rewind tool by pulling it away from the cartridge Set the tool and the cartridge aside
147. rected the code with the next highest priority displays and so on until no errors remain Single Red Dot The single character display is blank during normal operation However if a drive dump is present while the drive is in maintenance mode a single red dot illuminates on the display To copy the dump to tape see Function Code 5 in Table 9 on page 36 The red dot turns off when you obtain the dump by using an FMR tape a SCSI command or a library command If no dump is present while the drive is in maintenance mode the single red dot does not illuminate Chapter 4 Operating 33 Inserting a Tape Cartridge To insert a tape cartridge 1 Ensure that the Ultrium 2 Tape Drive is powered on 2 Ensure that the write protect switch is properly set see Setting the Write Protect Switch on page 50 3 Grasp the cartridge so that the write protect switch faces you see in Figure 10 10 4 Slide the cartridge into the tape load compartment Notes a If the cartridge is already in an ejected position and you want to reinsert it remove the cartridge then insert it again b If the cartridge is already loaded and you cycle the power turn it off then on the tape will reload A67B0004 Figure 10 Inserting a cartridge into the Ultrium 2 Tape Drive 34 IBM TotalStorage LTO Ultrium 2 Tape Drive Removing a Tape Cartridge To remove a tape cartridge 1 Ensure that the Ultrium 2 Tape Drive is pow
148. rements test and a Write Read test on the center of the tape The drive runs these tests to ensure that the tape drive s head and tape carriage mechanics are working correctly The tape drive takes approximately 10 minutes to run the test 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until H appears in the single character display If you cycle past H continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function C flashes When C flashes the drive is waiting for a cartridge Within 60 seconds insert a scratch data cartridge or the tape drive exits maintenance mode After you insert the cartridge H flashes and the test begins f no error is detected the test begins again and runs for a maximum of 10 times Each loop takes approximately 10 minutes to run After the tenth loop the test stops and the drive automatically exits maintenance mode To halt the test press the unload button The drive acknowledges the request by slowing the length of time that the currently displayed character flashes on the single character display from twice per second to once per second The test continues to the end of its loop and then stops The tape
149. ridges of its predecessor the IBM Ultrium Internal Tape Drive Generation 1 Cartridge compatibility for the Ultrium 2 Tape Drive is as follows Reads and writes Generation 2 cartridges to Generation 2 format Reads and writes Generation 1 cartridges to Generation 1 format Does not write Generation 2 cartridges to Generation 1 format Does not write Generation 1 cartridges to Generation 2 format Figure 11 shows the IBM TotalStorage LTO Ultrium 200 GB Data Cartridge and its components LTO cartridge memory n Write protect switch B Cartridge door EH Label area Leader pin n Insertion guide a67b0022 Figure 11 The IBM TotalStorage LTO Ultrium 200 GB Data Cartridge Copyright IBM Corp 2002 47 Data Cartridge 48 In addition to using LTO Ultrium 2 Tape Cartridges with up to 200 GB capacity the tape drive reads and writes to certified LTO Ultrium Tape Cartridges that have capacities of 100 50 30 and 10 GB If you want to control the capacity of the cartridge for example if you want to limit the capacity to obtain a faster seek time you can do so by issuing the SCSI command SET CAPACITY For information about this command refer to the BM TotalStorage LTO Ultrium Tape Drive SCSI Reference To ensure that your tape drive conforms to IBM s specifications for reliability use only IBM TotalStorage LTO Ultrium Tape Cartridges You may use other LTO certified data cartridges but they may not meet the standards of reliability
150. rive displays one of the following Pto indicate that post error reporting is enabled Uto indicate that post error reporting is disabled 44 IBM TotalStorage LTO Ultrium 2 Tape Drive Exiting Maintenance Mode To manually exit maintenance mode press the unload button once per second until 0 appears on the single character display Press and hold the unload button for 3 seconds The drive exits maintenance mode the solid amber status light becomes solid green then turns off You can also exit maintenance mode by pressing the unload button during any maintenance or diagnostic function Updating the Firmware Attention When updating firmware do not power off the tape drive until the update is complete or the firmware may be lost Periodically check for updated levels of drive firmware by visiting the web at http www ibm com storage 1to You can update your drive s firmware by Obtaining the new firmware image and downloading it to the drive through the SCSI or Fibre Channel interface Obtaining the new firmware image and downloading it to the drive through the LDI or RS 422 interface Loading the firmware from a field microcode replacement FMR tape cartridge For instructions about how to obtain a new firmware image or FMR tape visit the preceding web site To update the firmware refer to the following sections Updating Firmware through the SCSI or Fibre Channel Interface Attention SCSI drives a
151. roduct Application Engineer PAE or visit the web at http www ibm com storage 1to Table 16 Tools and supplies for the IBM TotalStorage LTO Ultrium 2 Tape Drive IBM Part Number Product Description 08L9129 Leader pin reattachment kit 2 5 mm allen wrench procure locally Plastic or blunt end tweezers procure locally 08L9870 IBM TotalStorage LTO Ultrium 200 GB Data Cartridge 08L9124 IBM LTO Ultrium Cleaning Cartridge 35L2086 IBM TotalStorage Cleaning Cartridge Ultrium LTO 2 19P5897 IBM TotalStorage LTO Ultrium Data Cartridge bar code labels 08L9267 IBM LTO Ultrium Cleaning Cartridge bar code labels 11P3847 Single port Fibre Channel wrap plug 19P5424 Fibre Channel duplex adapter 35L1782 SCSI Y cable 19P0051 0 5 m 1 6 ft SCSI cable 19P0052 5 0 m 16 ft SCSI cable 19P0053 10 m 32 ft SCSI cable 05H4651 25 m 82 ft SCSI cable 19K1252 5 m 16 ft fiber cable 11P3880 13 m 43 ft fiber cable 19K1253 25 m 82 ft fiber cable 11P3884 61 m 200 ft fiber cable 11P3885 Custom length fiber cable Copyright IBM Corp 2002 95 96 IBM TotalStorage LTO Ultrium 2 Tape Drive Appendix B TapeAlert Flags TapeAlert is a patented technology and standard of the American National Standards Institute ANSI that defines conditions and problems that are experienced by tape drives The technology enables a server to read TapeAlert flags from a tape drive th
152. rough the SCSI Fibre Channel or Library Drive Interface LDI or RS 422 interface The server reads the flags from Log Sense Page Ox2E This appendix lists the TapeAlert flags that are supported by the IBM TotalStorage LTO Ultrium 2 Tape Drive TapeAlert Flags Supported by the Drive TapeAlert Flags Supported by the IBM TotalStorage LTO Ultrium 2 Tape Drive Flag Flag Parameter Flag Description Action Required Number in hex 3 03h Hard error Set for any unrecoverable read See the Action Required column write or positioning error This for Flag 4 5 or 6 in this table flag is set in conjunction with flags 4 5 or 6 4 04h Media Set for any unrecoverable read Replace the tape cartridge write or positioning error that is due to a faulty tape cartridge 5 05h Read failure Set for any unrecoverable read lIf Flag 4 is also set the cartridge error where isolation is uncertain is defective Replace the tape and failure could be due to a cartridge If Flag 4 is not set see faulty tape cartridge or to faulty error code 6 inf Table 15 on drive hardware 6 06h Write failure Set for any unrecoverable write If Flag 9 is also set make sure or positioning error where that the write protect switch is isolation is uncertain and failure set so that data can be written to could be due to a faulty tape the tape see cartridge or to faulty drive hardware If Flag 4 is also set the ca
153. rtridge is defective Replace the tape cartridge If Flag 4 is not set see error code 6 in Table 15 on page 67 8 08h Not data grade Set when severe servo errors Replace the tape cartridge If this occur while loading a tape error occurs with multiple tapes cartridge see error code 6 in Table 18 or page 67 9 09h Write protect Set when the tape drive detects Make sure that the cartridge s that the tape cartridge is write protect switch is set so that write protected the tape drive can write data to 10 OAh No removal Set when the tape drive receives Refer to the documentation for an UNLOAD command after the server prevented the tape cartridge from being removed your server s operating system Copyright IBM Corp 2002 97 TapeAlert Flags Supported by the IBM TotalStorage LTO Ultrium 2 Tape Drive Flag Flag Parameter Flag Description Action Required Number a in hex 11 OBh Cleaning media Set when you load a cleaning No action required cartridge into the drive 12 OCh Unsupported format Set when you load an Use a supported tape cartridge unsupported cartridge type into the drive or when the cartridge format has been corrupted 15 OFh Cartridge memory Set when a cartridge memory Replace the cartridge If this chip failure CM failure is detected on the error occurs on multiple tapes loaded tape cartridge see error code 6 in Table 15 on page 67
154. rver s net compressed data rate is less than the drive s data rate backreflection Pertaining to instances where light is launched into an optical fiber in a forward direction the light that is returned to the launch point in the reverse direction backups The short term retention of records used for restoring essential business and server files when vital data has been lost because of program or server errors or malfunctions backward compatible Capable of being used with a previous product that was designed for a similar purpose For example a tape cartridge that is designed to be used with a modern tape drive but can also be used with certain older tape drives Synonymous with downward compatible bar code A code that represents characters by sets of parallel bars of varying thickness and separation The bars are read optically by transverse scanning bar code label A slip of paper bearing a bar code and having an adhesive backing The bar code label must be affixed to a tape cartridge to enable the library to identify the cartridge and its volume serial number bezel The removable frame that fits over the front of the Ultrium 2 Tape Drive bit The smallest unit of data in a computer A bit short for binary digit has a single binary value either O or 1 Computers store data and execute instructions in bit multiples called bytes In most computer systems there are eight bits in a byte burst data transfer rate T
155. s for Fibre Channel 8 95 for SCSI 4 95 capacity 1 2 48 cartridge capacity controlling 48 cartridge door 47 cartridge memory 47 48 caution notice definition vii changing link services 24 channel calibration 2 checkout of tape drive performing 29 cleaning cartridge description 49 ordering 63 cleaning drive head 35 clearing error code log 42 compatible tape cartridges 2 47 compressed capacity 1 48 compressed data transfer rate 1 configuring drive to server switch or hub 29 connections Fibre Channel 27 29 Library Drive Interface LDI or RS 422 28 29 power 27 Copyright IBM Corp 2002 connections continued SCSI 27 28 connectivity 3 connectors Fibre Channel 1 8 15 SCSI 1 4 14 converting an FMR tape to a scratch tape 41 copying a drive dump to tape 38 creating an FMR tape 37 current electrical specifications 11 Customer Assistance Centers 104 D danger notice definition vii data cartridge 48 63 data transfer rate 1 degaussing a tape cartridge 52 63 description of Ultrium 2 Tape Drive 1 device driver installing 28 support 9 use in recording errors 71 diagnostics fast read write test 43 Fibre Channel wrap test 40 Library Drive Interface wrap test LDI or RS 422 41 running during installation 28 SCSI wrap test 39 selecting 36 Test Cartridge amp Media 43 82 Test Head 44 dimension of tape 2 dimension of tape drive 11 displaying error code log 42 76 disposing of a tape cartridge 63 drive
156. se data recovery procedures to minimize chances of data loss Example Split Cartridge Case The cartridge s case is damaged There is a high possibility of media damage and potential loss Perform the following steps 1 Look for cartridge mishandling 2 Use the IBM Leader Pin Reattachment Kit part number 08L9129 to correctly seat the pin see l Repositioning a Leader Pin on page 55 Then immediately use data recovery procedures to minimize chances of data loss 3 Review media handling procedures IBM TotalStorage LTO Ultrium 2 Tape Drive Repositioning or Reattaching a Leader Pin Attention Use a repaired tape cartridge only to recover data and move it to another cartridge Continued use of a repaired cartridge may void the warranties of the drive and the cartridge If the leader pin in your cartridge becomes dislodged from its pin retaining spring clips or detaches from the tape you must use the IBM Leader Pin Reattachment Kit part number 08L9129 to reposition or reattach it Do not reattach the pin if you must remove more than 7 meters 23 feet of leader tape The sections that follow describe each procedure Repositioning a Leader Pin A leader pin that is improperly seated inside a cartridge can interfere with the operation of the drive Figure 16 shows a leader pin in the incorrect and correct B positions To place the leader pin in its proper position you will need the following tools Plastic or bl
157. splay continues to indicate an error and the status light flashes amber The error code may clear when you cycle power to the tape drive or place it in maintenance mode No error or message is assigned See error code 8 in this table The tape drive needs to be cleaned Clean the tape drive See l Cleaning the Drive Head on page 35 35 The error code clears when you clean the tape drive or place it in maintenance mode Fibre Channel AL PA conflict More than one device has the same address Each device must have its own unique AL PA address See Setting the Arbitrated Loop Physical Address Fibre Channel Drive Only on page 19 No error or message assigned See error code 0 in this table Informational message The tape drive s Fibre Channel port has been placed offline by another device or by an operator This code is set when the Offline command is received from another device on the Fibre Channel interface Determine why the device at the other end of the Fibre Channel the server switch or other device placed the drive offline The drive is placed online when it receives the Online command from the Fibre Channel interface After a reset the drive comes online 70 IBM TotalStorage LTO Ultrium 2 Tape Drive Table 15 Codes for error conditions and informational messages for the IBM TotalStorage LTO Ultrium 2 Tape Drive continued The single character display clears if you power off the drive
158. t IBM Corp 2002 101 Electronic Emission Notices Special Considerations for Electromagnetic Compatibility For Class B electromagnetic emissions applications the IBM TotalStorage LTO Ultrium 2 Tape Drive requires that you install it with a Class B front bezel Contact IBM for ordering information or for assistance with bezel design requirements for Class B environments System integrators should refer to the product s functional specification for additional information Models T400 and T400F of the IBM TotalStorage LTO Ultrium 2 Tape Drive have been found to satisfy electromagnetic compatibility EMC requirements when they are installed in a suitably designed enclosure Due to the high performance and high frequency operation of these drives your enclosure must have sufficient EMC shielding and filtering for the intended product class A or B It is the manufacturer s responsibility to ensure compliance to the required EMC standards by using appropriate testing and certification IBM TotalStorage LTO Ultrium 2 Tape Drive Models T400 and T400F The following statement applies to this product The statement for other products that are intended for use with this product will appear in their accompanying manuals Federal Communications Commission FCC Class B Statement Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to pro
159. t follow describe each method of setting the SCSI ID Setting the SCSI ID with Jumpers You can set the SCSI ID on the Ultrium 2 Tape Drive by installing 2 mm jumpers on the drive s SCSI ID connector see in Figur 2 on page td Your tape drive may come set to a default SCSI configuration with jumpers already installed To change the default SCSI configuration contact your sales or or technical support representative You can change the SCSI ID by rearranging adding or removing jumpers To set the SCSI ID __1 Locate the SCSI ID connector see in Figure 2 on page 14 __ 2 Before attaching the SCSI bus cable to the server decide the SCSI ID number that you want Make sure that the ID is not being used by another device __ 3 Referring to Figure 5 on page 18 find the ID number that you chose then place jumpers on the connector pins as shown use a pair of needle nose pliers to connect the jumpers to the pins that are shaded Note If you set the SCSI ID to 15 the drive will not necessarily be set to that ID instead the drive will expect to receive the SCSI ID through a command over its LDI interface Chapter 3 Installing 17 eooo ojo e o e ojojo o o o ojojo eecccceo eeccecj eeeeojeje eec 4 5 6 7 ee ojojo o e e ojojojo e e elelele e e elelele o ojojo o e e ojojojo e o
160. te the cartridge memory on the tape This turns the cartridge into a valid scratch data cartridge 1 Make sure that no cartridge is in the drive 2 Within a 1 5 second interval press the unload button three times The status light becomes solid amber which means that the drive is in maintenance mode 3 Press the unload button once per 1 5 seconds until 8 appears in the single character display If you cycle past 8 continue to press the unload button until it redisplays 4 To select the function press and hold the unload button for 3 seconds After you select the function C flashes When flashes the drive is waiting for a cartridge Within 60 seconds insert the FMR cartridge or the tape drive exits maintenance mode After you insert the cartridge 8 flashes the tape drive erases the firmware on the tape then rewrites the header in the cartridge memory to change the cartridge to a valid scratch data cartridge f the operation is successful the tape drive displays 0 rewinds and ejects the newly converted scratch data cartridge and exits maintenance mode f the operation is not successful an error code displays To resolve the error locate the code in Table 15 on page 67 67 Chapter 4 Operating 41 Table 9 Diagnostic and maintenance functions continued Function Code 9 Display Error Code Log Causes the tape drive to display the last 10 error codes one at a time the codes are ordered the most rece
161. the SCSI ID connector on the Ultrium 2 Tape Drive Test Head diagnostic A test that determines whether the heads of the Ultrium 2 Tape Drive are operating properly and whether the drive can correctly read from and write to tape throughput A measure of the amount of information that is transmitted over a network in a given period of time topology In communications the physical or logical arrangement of nodes in a network especially the relationships among nodes and the links between them 114 IBM TotalStorage LTO Ultrium 2 Tape Drive TotalStorage LTO Ultrium 2 Tape Drive See BM TotalStorage LTO Ultrium 2 Tape Drive track A linear or angled pattern of data that is written on a tape surface transfer rate See data transfer rate two node arbitrated loop In Fibre Channel technology the connection of two nodes that communicate directly without the use of a switch and use the same protocol two node switched fabric loop In Fibre Channel technology the connection of two or more nodes that communicate by using a switch The nodes may not use the same protocol U Ultra160 LVD SCSI interface See Small Computer Systems Interface Ultrium 2 Tape Drive See BM TotalStorage LTO Ultrium 2 Tape Drive uniform resource locator URL The address of an item on the World Wide Web It includes the protocol followed by the fully qualified domain name sometimes called the host name and the request The web server ty
162. the Test Head diagnostic a procedure that determines whether the tape drive s head works correctly The test measures the head s ability to withstand cracks and other defects host The controlling or highest level system in a data communication configuration Synonymous with server hot pluggable Pertaining to the Ultrium 2 Tape Drive the ability to remove the drive from an enclosure while the enclosure is powered on hub A communications device to which nodes on a multi point bus or loop are physically connected Hubs are commonly used in Fibre Channel networks to improve the manageability of physical cables They maintain the logical loop topology of the network of which they are a part while creating a hub and spoke physical star layout Unlike switches hubs do not aggregate bandwidth They typically support the addition or removal of nodes from the bus while it is operating IBM TotalStorage LTO Ultrium 2 Tape Drive A data storage device that controls the movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge The drive houses the mechanism drive head that reads and writes data to the tape The drive is the first of four drives planned for the Ultrium format Its native data capacity is 100 GB per cartridge with 2 1 compression its capacity is up to 200 GB ID Identifier in See inch inch Aunit of length equal to 1 36 yard or 25 4 mm initiator In SCSI terms a SCSI device that requests an I O pro
163. tic tape or reads a signal from tape into an electrical signal drive sense data See SCSI drive sense data dump See drive dump duplex See duplex transmission duplex adapter A mechanism that allows a device to send and receive communication at the same time duplex transmission Transmission in both directions either one direction at a time half duplex or both directions simultaneously full duplex E eject To remove or force out from within electronic mail Correspondence in the form of messages transmitted between user terminals over a computer network e mail See electronic mail enclosure A device such as a desktop unit tape cartridge autoloader or tape library into which you can install the Ultrium 2 Tape Drive error log Maintained by the Ultrium 2 Tape Drive a list that contains the ten most recent error codes The codes identify errors that pertain to the drive F fabric A Fibre Channel entity which interconnects and facilitates logins of N_ports that attach to it The fabric is responsible for routing frames between source and destination N_ports by using address information in the frame header A fabric can be as simple as a point to point channel between two N ports or as complex as a frame routing switch that provides multiple and redundant internal pathways within the fabric between F_ports fan shroud The wire mesh enclosure around the fan that holds it in place and prevents direct
164. tridge that is used to clean the heads of a tape drive Contrast with data cartridge clockwise In the direction that the hands of a clock rotate as viewed from the front command time out Following the issuance of a command a period of time during which it is determined that there is a bad connection between the server and the drive compression The process of eliminating gaps empty fields redundancies and unnecessary data to shorten the length of records or blocks configure To describe to a server the devices optional features and programs installed on the system contiguous Touching along a boundary or at a point core The light conducting central portion of an optical fiber The core is composed of material that has a higher index of refraction than the cladding the material that surrounds the core 106 IBM TotalStorage LTO Ultrium 2 Tape Drive counterclockwise In a direction opposite to that in which the hands of a clock rotate as viewed from the front current The quantity of charge per unit of time Current is measured in amperes cycle power To apply and remove electrical power to a device within a short time span D data Any representations such as characters or analog quantities to which meaning is or might be assigned data cartridge A tape cartridge that is dedicated to storing data Contrast with cleaning cartridge data compression See compression data transfer rate The av
165. ts fully rated speed 4 IBM TotalStorage LTO Ultrium 2 Tape Drive Address Assignments Each device on a SCSI bus must have a SCSI identifier ID that identifies it to the server When you install the Ultrium 2 Tape Drive you can specify its SCSI ID in one of three ways By attaching jumpers to the SCSI ID connector By using your enclosure s SCSI ID switch f you are installing the drive into a tape library by setting the SCSI ID through the LDI or RS 422 interface For more information see Setting the SCSI ID SCSI Drive Only on page 17 Installing Removing or Resetting a Drive on an Active SCSI Bus You can attach an Ultrium 2 Tape Drive to an active SCSI bus However the preferred and safest method of adding removing or resetting a drive is to power off the system When adding removing or resetting a drive on an active SCSI bus perform the following steps 1 Quiesce the drive The drive to be added removed or reset must not be involved in any bus activity 2 Disconnect power to the drive 3 Connect or disconnect the SCSI bus cables to or from the drive s SCSI connector Ensure that the SCSI bus remains intact from the server initiator to the terminator throughout the connection or disconnection process Note Changing or moving the terminator disrupts the continuity of the SCSI bus and interrupts any process on the bus Chapter 1 Introduction 5 Fibre Channel Attachment Attention A Class
166. tten to the tape To set the switch slide it left or right to the desired position A67E0026 Figure 12 Setting the write protect switch Handling the Cartridges Attention Do not insert a damaged tape cartridge into your Ultrium 2 Tape Drive A damaged cartridge can interfere with the reliability of the drive and may void the warranties of the drive and the cartridge Before inserting a tape cartridge inspect the cartridge case cartridge door and write protect switch for breaks If you need to recover data from a damaged cartridge contact your OEM Product Application Engineer PAE Incorrect handling or an incorrect environment can damage the LTO Ultrium Tape Cartridge or its magnetic tape To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM TotalStorage LTO Ultrium 2 Tape Drive use the following guidelines 50 IBM TotalStorage LTO Ultrium 2 Tape Drive Provide Training Post procedures that describe proper media handling in places where people gather Ensure that anyone who handles tape has been properly trained in handling and shipping procedures This includes operators users programmers archival services and shipping personnel Ensure that any service or contract personnel who perform archiving are properly trained in media handling procedures Include media handling procedures as part of any services contract Define and make personnel aware of data recov
167. unt end tweezers Cartridge manual rewind tool from Leader Pin Reattachment Kit part number 08L9129 a67e0057 Figure 16 Leader pin in the incorrect and correct positions The cartridge door is open and the leader pin is visible inside the cartridge Chapter 5 Using the Media 55 To reposition the leader pin perform the following steps 1 Slide open the cartridge door Kl in Figure 17 and locate the leader pin EJ you may need to shake the cartridge gently to roll the pin toward the door 2 With plastic or blunt end tweezers grasp the leader pin and position it in the pin retaining spring clips Kf 3 Press the leader pin gently into the clips until it snaps into place and is firmly seated Ensure that there are no gaps in the seam of the cartridge E Attention If gaps exist do not continue with this procedure and do not use the cartridge Instead contact your OEM Product Application Engineer PAE 4 Close the cartridge door I m a67e0058 Figure 17 Placing the dislodged leader pin into the correct position The cartridge door is open to show the leader pin 5 To rewind the tape insert the cartridge manual rewind tool Kl in Figure 18 into the cartridge s hub J and turn it clockwise until the tape becomes taut a
168. urs such as a cable pull that exceeds the timeouts that are specified in the Standards The speed is negotiated when the first possibility of a new connection for example a fiber cable is established and is maintained until the Fibre Channel connection is terminated The speed is not renegotiated when a new device is attached to a loop network A configuration of data processing devices and software that is connected for information interchange network server In a local area network a personal computer that provides access to files for all of the workstations in the network node In Fibre Channel technology a communicating device N_port Located on the Ultrium 2 Tape Drive the Fibre Channel portal that facilitates communication only in a point to point topology An N_port also allows connection to F_ports NL_port Located on the Ultrium 2 Tape Drive the Fibre Channel portal that facilitates communication only in a point to point topology by acting as an N_port If the connection fails the port attempts to connect in an FC AL topology by acting as an L_port ntutil Created by IBM a utility program for LTO devices that connect to Windows NT and Windows 2000 ntutil provides problem determination for hardware or connections assists with device and medium changer recognition forces dumps loads new firmware sends and receives SCSI commands to and from the hardware and obtains SCSI sense data to use in resolving
169. ve The drive to be added removed or reset must not be involved in activity 2 Connect or disconnect the Fibre Channel cables to or from the drive IBM TotalStorage LTO Ultrium 2 Tape Drive Supported Device Drivers IBM offers device drivers for the Ultrium 2 Tape Drive Device drivers enable the drive to interact with a variety of servers To properly install an IBM device driver if required refer to the BM Ultrium Device Drivers Installation and User s Guide For applications that use other device drivers see the application s documentation to determine which drivers to use IBM maintains the latest levels of device drivers and driver documentation for the IBM TotalStorage LTO Ultrium 2 Tape Drive on the Internet You can access this material from your browser or through the IBM FTP site by performing one of the following procedures Note If you do not have Internet access and you need information about device drivers contact your Marketing Representative Using a browser type one of the following http www ibm com storage ftp ftp software ibm com storage devdrvr ftp 207 25 253 26 storage devdrvr Using an IBM FTP site enter the following specifications FTP site ftp software ibm com IP Addr 207 25 253 26 Userid anonymous Password use your current e mail address Directory storage devdrvr IBM provides PostScript and PDF formatted versions of its documentation in the
170. vide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class B Emission Compliance Statement Th
171. xing an internal jam 88 FMR tape converting to scratch tape 41 creating 37 updating firmware from 37 46 forcing a drive dump 38 118 IBM TotalStorage LTO Ultrium 2 Tape Drive G getting help 104 H hard addressing 7 head testing 44 height of tape drive 11 help getting 104 host sense data 71 HP device driver support 9 supported server and operating system 9 HP UX 9 ID setting loop 19 ID setting SCSI 17 inserting a tape cartridge 34 insertion guide location 47 48 installing the Ultrium 2 Tape Drive Fibre Channel drive Model T400F 8 13 SCSI drive Model T400 5 13 Intel compatible servers device driver support 9 supported server and operating system 3 internal jam fixing 88 iSeries server device driver support 9 obtaining error information from 71 supported server and operating system 3 J J33 connector 1 4 15 L label area on Ultrium Tape Cartridge 47 48 label for Ultrium Tape Cartridge 48 laser safety notice viii 6 leader pin location in tape cartridge 47 48 reattaching to tape 57 repositioning in cartridge 55 leader pin reattachment kit 58 95 LED 31 32 length of tape drive 11 Library Drive LDI wrap test running 41 Library Drive Interface LDI or RS 422 connecting to the tape drive 28 29 updating firmware from 45 Library Drive Interface LDI or RS 422 connector Fibre Channel drive 15 SCSI drive 14 LID description 7 19 setting to add LIDs 19 22 setting to get status of loop

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