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Avaya G350 Network Card User Manual

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1. Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the IFCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Part 68 Answer Supervision Signaling Allowing this equipment to be operated in a manner that does not provide proper answer supervision signaling is in violation of Part 68 rules This equipment returns answer supervision signals to the public switched network when answered by the called station answered by the attendant or routed to a recorded announcement that can be administered by the customer premises equipment CPE user This equipment returns answer supervision signals on all direct inward dialed DID calls forwarded back to the public switched telephone network Permissible exceptions are A call is unanswered A busy tone is received A reorder tone is received Avaya attests that this registered equipment is capable of providing users acc
2. December 2003 Installing the Avaya G350 Media Gateway Step 2 Install the media modules Step 2 Install the media modules When the G350 chassis is installed you can insert the media modules Each module is shipped with two thumb screws for securing the position of the module in the G350 chassis Before inserting media modules into the G350 chassis make sure e not to install an unsupported combination of media modules See Inserting the 8300 Media Server module on page 25 e to allocate a permissible slot to each media module See Combination limitations on page 23 To install an 8300 media module see Inserting the S8300 Media Server module on page 25 To install each of the other media modules see Inserting media modules on page 26 WARNING The Avaya G350 Media Gateway must not be operated with any open slots Failure to cover empty slots with the supplied blank plates can cause overheating due to inadequate air distribution Combination limitations The following combinations of media modules are not supported by the G350 More than one MM710 media module More than two of the following voice media modules in any combination MM711 MM720 MM714 or MM722 More than two of the following WAN media modules in any combination MM340 or MM342 e AnMM712 media module with an MM312 media module v CAUTION Do not install an unsupported combination of media modules in the G350 Installation of an
3. Inserting media modules 26 S8300 Media Server module 25 Installation before you start 13 required equipment 17 Installing the G350 chassis see G350 chassis installation 19 Installing the G350 Media Gateway see G350 Media Gateway installation 19 IP telephones connecting 44 ISDN trunk connecting 48 L LAN switches connecting 43 LSP failover testing 54 Media modules inserting into G350 chassis 26 installing 23 MM312 46 MM314 44 MM340 50 MM342 50 MM710 47 MM711 45 MM712 46 MM714 45 MM720 48 MM722 48 58 MM312 media module 46 MM314 media module 44 MM340 media module 50 MM342 media module 50 MM710 media module 47 MM711 media module 45 MM712 media module 46 MM714 media module 45 MM720 media module 48 MM722 media module 48 N Network data ports connecting 43 Network connecting 43 Non IP telephones connecting 45 O On site configuration assisting 40 41 Over voltage protection 49 P Planning documentation 14 Power connection of the G350 31 Power cords obtaining 55 specifications 55 R Rack mounting the G350 chassis 19 Remote configuration assisting 40 Router connecting 51 S 8300 Media Server inserting into G350 chassis 25 using in configuration preparation 36 Safety labels 10 Security alert labels 10 Site requirements 16 Sneak current protection 49 Specifications technical 55 Staging 14 Switches conne
4. power crosses on central office trunks and electrostatic discharge ESD Local electrical installation codes must be followed when installing the G350 Ay DANGER Connection of both grounds through the AC Power Cord and the Supplementary Ground Conductor is required for safe operation of the G350 Media Gateway WARNING An improper ground can cause electrical shock as well as equipment failures and service outages To attach the ground wires 1 2 3 Remove the ground screw on the rear of the chassis adjacent to the ground symbol Place the ring terminal of the 10 AWG 4 0 mm Supplementary Ground Conductor on the screw Replace the ground screw to the chassis and securely tighten the screw such that it cannot be loosened without the use of a tool If the ground block has been purchased The ground block is provided for use with more than one G350 in the rack It is usually mounted by the customer electrician Cut the Supplementary Ground Conductor which has one end attached to the grounding screw on the chassis to the length needed to terminate it into one of the terminals of the ground block Do not coil the Supplementary Ground Conductor Attach one end of the remaining 10 AWG 4 mm ground wire to one of the terminals in the ground block and the other end to an approved ground Cut this ground wire to the length needed to reach the approved ground Do not coil this wire If the ground block is not being used s
5. www avaya com support If you are Within the United States click the Escalation Management link Then click the appropriate link for the type of support you need Outside the United States click the Escalation Management link Then click the International Services link that includes telephone numbers for the international Centers of Excellence Providing Telecommunications Security Telecommunications security of voice data and or video communications is the prevention of any type of intrusion to that is either unauthorized or malicious access to or use of your company s telecommunications equipment by some party TS Your company s telecommunications equipment includes both this Avaya product and any other voice data video equipment that could be accessed via this Avaya product that is networked equipment An outside party is anyone who is not a corporate employee agent subcontractor or is not working on your company s behalf Whereas a malicious party is anyone including someone who may be otherwise authorized who accesses your telecommunications equipment with either malicious or mischievous intent Such intrusions may be either to through synchronous time multiplexed and or circuit based or asynchronous character message or packet based equipment or interfaces for reasons of Utilization of capabilities special to the accessed equipment Theft such as of intellectual property fi
6. 52 Installation of the G350 Media Gateway December 2003 After installation Step 1 Test the installation D After installation When the supporting technician has finished the remote configuration perform the following steps Step 1 Test the installation Step 2 Remove the installation equipment These steps are described below Step 1 Test the installation When the installation is complete simple tests must be performed to test telephone and data connectivity The supporting technician will test your remote data connectivity for you Test local data connectivity on site by checking that you can send an email between two PCs that are connected to the G350 You should test telephone connectivity from the site yourself To test telephone connectivity perform the following tests Test each telephone e Test each trunk Perform Local Survivable Processor LSP Failover test if you have an 8300 installed as an LSP Testing telephones To test a telephone 1l Make outgoing calls from the telephone Make sure you hear a dial tone when you pick up the receiver Make sure you can make both an internal within the local network and an external outside of the local network call 2 Make a call to the telephone from both within the network and outside of the network Testing trunks To test a trunk 1 Make outgoing calls from the trunk Ask the service center technician for instructions how to access the
7. December 2003 Connecting devices Step 7 Install the Avaya Partner Contact Closure Adjunct Step 7 Install the Avaya Partner Contact Closure Adjunct The Contact Closure feature is a controllable relay providing dry contacts for various applications To implement the contact closure feature you connect an Avaya Partner Contact Closure Adjunct box to the CC port on the G350 chassis The adjunct box provides two contact closures that can be operated in either a normally closed or normally open state The contact closures can control auxiliary devices such as devices that automatically lock or unlock doors or voice recording units The CC port can be configured so that the connected devices can be controlled by an end device such as a telephone For example a user can unlock a door by keying a sequence into a telephone keypad To install the contact closure 1l Follow the installation instructions in the Avaya Partner Contact Closure Adjunct Installation Instructions leaflet to install the Contact Closure and connect the auxiliary devices that will be activated and deactivated by the Contact Closure relays 2 Note which device is connected to each relay You will need to give this information to the supporting technician for the configuration 3 Connectthe Avaya Partner Contact Closure adjunct box to the CC port on the G350 front panel Use a 24 gauge minimum telephone wire no longer than 200 ft with a standard RJ 11 connector
8. V4 V5 Provides four analog ports for analog telephones and four analog ports for analog trunks MM720 V1 V2 V3 V4 V5 Provides eight ports for connecting ISDN trunks MM722 V1 V2 V3 V4 V5 Provides two ports for connecting ISDN trunks 8300 VI Media Server Allocate a slot for the media module Make sure your slot allocations allow a permissible slot for every media module 24 Installation of the G350 Media Gateway December 2003 Installing the Avaya G350 Media Gateway Step 2 Install the media modules Inserting the S8300 Media Server module v CAUTION Hold media modules only by the edges to avoid damage from static electricity Do not touch the top or bottom of the circuit board If possible wear a wrist strap and use an anti static bag Vv CAUTION The connector pins can be bent or damaged if the module is handled roughly or if misaligned and then forced into position v CAUTION Separate ESD paths to the chassis ground connect to the media modules at the spring loaded captive screws Use a screw driver to ensure the captive screws are securely tightened to prevent damage to the equipment The 88300 can only be inserted in slot V1 on the left side of the G350 Media Gateway To insert the S8300 Media Server module 1l Remove the plate between slots V1 and V2 labelled Remove before removing or inserting 8300 module 2 Remove the blank plate from slot V1 3 Position the media module squarely bef
9. be used it must be ordered separately Ax DANGER Failure to install both grounds will void the Product Safety certifications UL and the CE Mark on the product as well as allow a hazard to be present that could result in death or severe personal injury In Finland and Norway the G350 Media Gateway must be installed in a restricted access location due to unreliable earthing concerns A restricted access location is defined as access that can be gained by only Service Personnel or Customers who have been instructed about the reasons for the restricted access and any safety precautions that must be taken In these cases access to the G350 is gained by the use of a tool such as a lock and key or other means of security WARNING For installations in Finland and Norway the Avaya G350 Media Gateway relies on two ground connections mains plug with an earth contact and a Supplementary Ground Conductor 28 Installation of the G350 Media Gateway December 2003 Installing the Avaya G350 Media Gateway Step 3 Attach ground conductors Approved grounds An approved ground is the closest acceptable medium for grounding the building entrance protector entrance cable shield or a single point ground of electronic telephony equipment If more than one type of approved ground is available on the premises the grounds must be bonded together as required in Section 250 81 of the NEC for the US or per the local electrical code regulations in the
10. configure the G350 NOTE If you received the G350 with the media modules pre installed the G350 is already configured and you should skip this chapter When you have mounted the G350 and inserted the media modules you are ready to connect endpoint devices to the front panel ports Before you connect devices make the preparations described in this chapter to enable the supporting technician to access the G350 for configuration The supporting technician can start to configure the G350 while you connect devices NOTE If you are staging the G350 before taking it to the customer site do not connect endpoint devices unless the supporting technician requests you to do so to assist the configuration The supporting technician will need to connect some devices to test endpoints When you have completed the preparations described in this chapter contact the supporting technician to help establish configuration access Be prepared to assist the supporting technician throughout the configuration For information about how you might need to assist in the configuration see Step 2 Assist the configuration on page 40 While the supporting technician is configuring the G350 you can connect endpoint devices to the G350 For information about connecting devices to the front panel ports of the G350 see Chapter 4 Connecting devices The supporting technician will need you to connect the endpoint devices so that he can test the configuration Step
11. country of installation e Grounded Building Steel The metal frame of the building where it is effectively grounded by one of the following grounds acceptable metallic water pipe concrete encased ground or a ground ring e Acceptable Water Pipe A metal underground water pipe at least 1 2 in 1 3 cm in diameter in direct contact with the earth for at least 10 ft 3m The pipe must be electrically continuous or made electrically continuous by bonding around insulated joints plastic pipe or plastic water meters to the point where the protector ground wire connects A metallic underground water pipe must be supplemented by the metal frame of the building a concrete encased ground or a ground ring If these grounds are not available the water pipe ground can be supplemented by one of the following types of grounds Other local metal underground systems or structures Local underground structures such as tanks and piping systems Rod and pipe electrodes A 5 8 in 1 6 cm solid rod or 3 4 in 2 cm conduit or pipe electrode driven to a minimum depth of 8 ft 2 4 m Plate electrodes Must have a minimum of 2 sq ft 0 185 sq m of metallic surface exposed to the exterior soil Concrete Encased Ground An electrode encased by at least 2 in 5 1 cm of concrete and located within and near the bottom of a concrete foundation or footing in direct contact with the earth The electrode must be at least 20 ft 6 1
12. management only you do not fasten it to the rack 20 Installation of the G350 Media Gateway December 2003 Installing the Avaya G350 Media Gateway Step 1 Mount the G350 chassis Figure 3 Attaching a mounting bracket with cable guides To attach each mounting bracket to the G350 1 2 3 Position a bracket over the desired mounting position Affix the bracket to the chassis with three of the nine 6 32 x 3 8 screws provided Tighten with the screwdriver The G350 is held in place by mounting screws through the two mounting ears To avoid balancing problems and cabling complications the racks should be filled from the bottom that is mount units in the lower positions first Before mounting the G350 check for the following Ensure that the rack is bolted to the floor and is earthquake protected if required If the rack is not securely fixed in place do not proceed with the installation If the G350 is being mounted in a rack with other equipment already installed the G350 must be positioned to avoid imbalance The G350 is shipped with 3 sets of four mounting screws Choose the set of screws that match the screw holes in the rack being used The G350 weighs 22 5 pounds 10 kg empty and between 33 and 35 pounds between 15 and 16 kg when equipped with media modules Two people may be needed to mount the G350 Media Gateway in the rack To mount the G350 in the rack l Position the G350 in the rack Ensure
13. see Allocating slots on page 23 Vv CAUTION Hold media modules only by the edges to avoid damage from static electricity Do not touch the top or bottom of the circuit board If possible wear a wrist strap and use an anti static bag Vv CAUTION The connector pins can be bent or damaged if the module is handled roughly or if misaligned and then forced into position Vv CAUTION Separate ESD paths to the chassis ground connect to the media modules at the spring loaded captive screws Use a screw driver to ensure the captive screws are securely tightened to prevent damage to the equipment To insert a media module 1l Remove the blank plate from the empty bay 2 Position the media module squarely before the selected bay on the front of the G350 chassis and engage both sides of the module in the interior guides 3 Slide the module slowly into the chassis maintaining an even pressure to assure that the module does not become twisted or disengaged from the guides 26 Installation of the G350 Media Gateway December 2003 Installing the Avaya G350 Media Gateway Step 3 Attach ground conductors Figure 6 Inserting a media module J eA 4 Apply firm pressure to engage the connectors The media module connector has different length pins The long pins will engage first to provide grounding Medium length and short pins will provide power and signal 5 Lockthe media module into the chassis by tightenin
14. supporting technicians perform the configurations As you connect devices to the G350 tell the supporting technicians which devices are connected to which ports The supporting technicians will need the devices connected in order to test all the endpoints The remote supporting technician will use your modem connection to access the G350 and configure your data services Note the telephone number of the line to which you connect the modem so that you can provide the number to the technician The on site supporting technician may use your laptop computer to configure your telephone services Installation of the G350 Media Gateway December 2003 Preparing for configuration Step 2 Assist the configuration Assisting an off site configuration staging The supporting technician will need to connect some devices to test endpoints Do not connect endpoint devices unless the supporting technician requests you to do so Installation of the G350 Media Gateway 41 December 2003 Preparing for configuration Step 2 Assist the configuration 42 Installation of the G350 Media Gateway December 2003 Connecting devices Step 1 Connect the network 4 Connecting devices This chapter describes how to connect all external endpoint devices to the G350 Devices can be connected to the ports on the front panels of the installed media modules and to the fixed front panel ports Before you connect endpoint devices the G350 should be mounted all m
15. to develop custom scripts The Avaya VoIP Monitoring Manager 90 day trial allows you to monitor IP endpoints and view real time traffic status The Maintenance Web Interface allows you to maintain troubleshoot and configure the media server Launch Maintenance Web Interface The Upgrade Tool allows you to upgrade a Local Survivable Processor and G700 Media Gateway Launch Upgrade Tool 2002 Avaya Inc All Rights Reserved g Select Launch Maintenance Web Interface The following screen appears with the menu in the left panel AVAYA Help Exit View Backup Logs Yiew Restore Data Restore Status View Current Alarms Yiew Summary Status View Process Status Shutdown This Server Set Server Time Timezo Enable Disable Modem Start Stop FTP Server View License Status Install License Install Avaya Authenticat Set LAN Security Enable Disable Tripwire Tripwire Commands Install Avaya Root Certifi Generate SSH Keys Configure Trap Destinatio Start Stop SNMP Master A Administer SNMP Agents View Restart Causes Yiew System Logs Execute Ping Execute Traceroute Execute Netstat Test Modem Enable Disable Ethernet Upload Files to Server vil Download Files to Server View Software Version View tftpboot Content Configure Server Install New Software Rele Make Server Upgrade Pe View Partiton Status Switch Boot Partition Reset to Defaults Data Backup Restore Li View Serial Number s VisAbi
16. trunk Make sure you can make both an internal within the local network and an external outside of the local network call 2 Makeacallto the trunk Installation of the G350 Media Gateway 53 December 2003 After installation Step 2 Remove the installation equipment LSP failover testing If you have an 8300 media server module installed in the G350 and configured as an LSP you need to perform a test to make sure that the LSP takes over control of the G350 if the G350 becomes disconnected from the remote media server Work with the supporting technician to perform this test The test involves disconnecting from the remote media server and testing the telephones connected to the G350 Step 2 Remove the installation equipment Remove all equipment that you used to assist you in the installation process This may include The CD ROM drive The software upgrade CDs The laptop computer The modem for installations without an S8300 module only NOTE If you have an 8300 media server module installed in the G350 leave the modem connected to enable reporting of alarms to remote locations The installation is now complete 54 Installation of the G350 Media Gateway December 2003 Technical specifications G350 Media Gateway specifications A Technical specifications This appendix provides technical specifications for the G350 and for compatible power cords G350 Media Gateway specifications The table of tec
17. unauthorized use of a telecommunications system 10 Installation of the G350 Media Gateway December 2003 About this book Related resources Related resources For more information on the Avaya G350 Media Gateway and related features see the following books Title Number Overview of the Avaya G350 Media Gateway 555 245 201 Upgrade and Service Guide for the Avaya G350 Media Gateway 555 245 106 Avaya G350 Media Gateway Glossary 555 245 301 Technical assistance Avaya provides the following resources for technical assistance Within the US For help with Feature administration and system applications call the Avaya Technical Consulting Support System at 1 800 225 7585 Maintenance and repair call the Avaya National Customer Care Support Line at 1 800 242 2121 Toll fraud call Avaya Toll Fraud Intervention at 1 800 643 2353 International For all international resources contact your local Avaya authorized dealer Trademarks All trademarks identified by or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners Installation of the G350 Media Gateway 11 December 2003 About this book Sending us comments Sending us comments Avaya welcomes your comments about this book To reach us by Mail send your comments to Avaya Inc Product Documentation Group Room B3 H13 1300 W 120 Ave Westminster CO 8023
18. 003 Connecting devices Step 2 Connect IP telephones You can connect either a LAN switch or a network data port via a network cable to any of the following The ETH LAN port on the G350 front panel The Gigabit Ethernet port on an MM314 media module e One of the 24 10 100 Ethernet ports on an MM314 media module Therefore if you do not have an MM314 media module installed 1 Connecta LAN switch to ETH LAN 2 Connect all your data devices to the LAN switch If you have an MM314 media module installed note that The 10 100 Ethernet ports on the MM314 media module can be configured to provide Power over Ethernet PoE to data devices Any data device that you want to be powered through the G350 must be connected to a network data port that is directly connected to one of the 24 10 100 Ethernet ports on the MM314 media module Therefore when connecting a LAN switch Prefer the ETH LAN port on the chassis front panel and the Gigabit Ethernet port on the MM314 media module over the 10 100 Ethernet ports on the MM314 media module Reserve 10 100 Ethernet ports to devices such as IP phones that need to be powered through the G350 Figure 7 The MM314 media module EE EE ES Emm mmm lt gt OAA SSRI RIE eee Gigabit 10 100 Ethernet ports Ethernet port Step 2 Connect IP telephones 44 This section describes how to connect IP telephones to the G350 To connect an IP telephone 1 Wire a telephone port t
19. 03 About this book Safety labels and security alert labels 4 Scroll down to find the latest issue number and then click the book title that is to the right of the latest issue number 5 Onthe next page scroll down and click one of the following options PDF Format to download the book in regular PDF format ZIP Format to download the book as a zipped PDF file Safety labels and security alert labels Observe all caution warning and danger statements to help prevent loss of service equipment damage personal injury and security problems This book uses the following safety labels and security alert labels y CAUTION A caution statement calls attention to a situation that can result in harm to software loss of data or an interruption in service A WARNING A warning statement calls attention to a situation that can result in harm to hardware or equipment A warning can also indicate the presence of a hazard that could cause personal injury if the hazard is not avoided by following the instructions provided WARNING Use an ESD warning to call attention to situations that can result in ESD damage to electronic components Ay DANGER A danger statement indicates the presence of a hazard that can result in severe personal injury or death if the hazard is not avoided by following the instructions provided Ah SECURITY ALERT A security alert calls attention to a situation that can increase the potential for
20. 1 Prepare configuration equipment If the configuration will be done on site no preparations are necessary You will need to assist the supporting technician throughout the configuration see Assisting an on site configuration on page 40 If you are having the G350 staged skip to Assisting an off site configuration staging on page 41 If the configuration will be done either remotely or partly remotely and partly on site you need to prepare certain equipment for use in the configuration process NOTE If a supporting technician who will be performing part of the configuration is coming to do so on site that technician might do these preparations The preparations are different depending on whether or not you installed an 8300 in the G350 See one of the following sections below Preparing a G350 without an 8300 for configuration e Preparing a G350 with an 8300 for configuration Installation of the G350 Media Gateway 33 December 2003 Preparing for configuration Step 1 Prepare configuration equipment Preparing a G350 without an S8300 for configuration If some of the configuration will be done on site and some remotely the supporting technician will perform the local configuration and set up the G350 for the remote configuration You will need to assist the technician see Assisting a combined remote and on site configuration on page 40 If all the configuration will be done remotely see Step 2 Ass
21. 4 USA E mail send your comments to document avaya com Fax send your comments to 1 303 538 1741 Ensure that you mention the name and number of this book Avaya G350 Media Installation Guide 555 245 104 12 Installation of the G350 Media Gateway December 2003 Before you start Installation workflows 1 Before you start Read this chapter carefully before you begin the installation This chapter includes Installation workflows Gathering information e Unpacking Site requirements Required equipment Installation workflows You can use this guide to help perform any of the following afull installation in which the G350 is shipped to the customer site with no media modules installed and not configured astaging in which you install media modules and have a supporting technician configure the G350 before shipping it to the customer site aninstallation of a staged G350 in which you receive the G350 after staging The G350 has the media modules already installed and is already configured Full installation If you are performing the entire installation at the customer site work through the guide from beginning to end The workflow is as follows Mount the G350 install the required media modules in the G350 install ground conductors and connect power to the G350 Chapter 2 Installing the Avaya G350 Media Gateway Prepare the G350 to be configured by a supporti
22. AVAYA Installation of the Avaya G350 Media Gateway 555 245 104 Issue 1 1 December 2003 Copyright 2003 Avaya Inc All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing However information is subject to change Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Preventing Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there may be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support in the United States and Canada call the Technical Service Center s Toll Fraud Intervention Hotline at 1 800 643 2353 How to Get Help For additional support telephone numbers go to the Avaya support Web site http
23. TP Server iew License Status Install License Install Avaya Authenticat Enable Disable Modem m Set LAN Security Enable Disable Tripwire Tripwire Commands Install Avaya Root Certifi Generate SSH Keys Enable modem for unlimited incoming calls Configure Trap Destinatio Start Stop SNMP Master Al Administer SNMP Agents View Restart Causes iew System Logs Execute Ping Execute Traceroute Execute Netstat Test Modem Enable Disable Ethernet Upload Files to Server vi Download Files to Server View Software Yersion View tftpboot Content Configure Server Install New Software Rele Make Server Upgrade Pe View Partiton Status Switch Boot Partition Reset to Defaults Data Backup Restore Li iew Serial Number s i Select Enable modem for unlimited incoming calls The modem is now connected and enabled Installation of the G350 Media Gateway 39 December 2003 Preparing for configuration Step 2 Assist the configuration Step 2 Assist the configuration The configuration may be done in any of the following ways e Remotely both your telephone and data services are configured by a remote technician e On site a technician comes to your site and configures both your telephone and data services on site Combined a technician comes to your site to configure your telephone services A remote technician configures your data services Off site a technician configures the G350 before you bring it to the cus
24. ales representative and are available on the following Web site http www avaya com support All Avaya media servers and media gateways are compliant with FCC Part 68 but many have been registered with the FCC before the SDoC process was available A list of all Avaya registered products may be found at http www part68 org by conducting a search using Avaya as manufacturer European Union Declarations of Conformity CE Avaya Inc declares that the equipment specified in this document bearing the CE Conformit Europe nne mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive 1999 5 EC including the Electromagnetic Compatibility Directive 89 336 EEC and Low Voltage Directive 73 23 EEC This equipment has been certified to meet CTR3 Basic Rate Interface BRI and CTR4 Primary Rate Interface PRI and subsets thereof in CTR12 and CTR13 as applicable Copies of these Declarations of Conformity DoCs can be obtained by contacting your local sales representative and are available on the following Web site http www avaya com support To order copies of this and other documents Call Avaya Publications Center Voice 1 800 457 1235 or 1 207 866 6701 FAX 1 800 457 1764 or 1 207 626 7269 Write Globalware Solutions 200 Ward Hill Avenue Haverhill MA 01835 USA Attention Avaya Account Management E mail totalware gwsmail com For the most current versions of docu
25. chassis installation assisting 40 overview 19 Configuration methods 40 rack mounting 19 Configuration preparations tabletop installation 22 equipment 33 wall mounting 22 introduction 33 G350 Media Gateway installation with an S8300 36 attaching ground conductors 27 without an S8300 34 connecting devices 43 Configuration assisting connecting power 31 combined remote and on site configuration 40 inserting the S8300 server module 25 on site configuration 40 41 installing the chassis 19 overview 40 installing the media modules 23 remote configuration 40 order of installation 19 Connecing power to the G350 31 Ground conductors attaching Connecting devices approved grounds 29 analog telephone connecting 45 general requirements 28 analog trunk connecting 47 ground wires attaching 30 Avaya Partner Contact Closure Adjunct installing 52 overview 27 circuit protection devices installing 49 m safety ground connecting 30 connection order 43 Coupled Bonding Conductor installing 51 Installation of the G350 Media Gateway 57 December 2003 Index Guide audience 9 downloading from Web site latest version downloading overview of contents 9 related resources 11 safety labels 10 security alert labels 10 sending comments on this guide 12 typographial conventions 10 9 9 H Help resources for technical assistance 11 technical assistance within the US 11 technical assistance worldwide 11
26. cting 43 Installation of the G350 Media Gateway December 2003 T T1 trunk connecting 47 Tabletop installation of the G350 chassis 22 Technical assistance 11 Technical specifications 55 chassis 55 clearance 55 Telephones IP telephones connecting 44 non IP telephones connecting 45 testing 53 Testing LSP failover 54 Testing the installation overview 53 telephones 53 trunks 58 Trunks connecting 45 testing 53 U Unpacking 15 W Wall mounting the G350 chassis 22 WAN endpoint device connecting 50 Installation of the G350 Media Gateway December 2003 Index 59 Index 60 Installation of the G350 Media Gateway December 2003
27. e Modem Enable the modem for remote installation Initialize Wizard 4 Media Gateways C Continue the installation using this wizard 5 Finish Up CONTINUE gt Installation of the G350 Media Gateway 35 December 2003 Preparing for configuration Step 1 Prepare configuration equipment 10 Select Enable the modem and continue the installation remotely The Connect Modem screen appears sox 11 12 13 14 15 AVAYA Integrated Management Gateway Installation Wizard Connect Modem Steps The modem has been enabled You can now disconnect the wizard from the Media Gateway and connect the modem to the Media Gateway serial port J 1 Overview ee eee a A To exit this wizard click Finish V 2 COM Port J 3 Initialization 4 Finish Up Connect Modem FINISH b Click Finish Connect a serial modem to a working telephone line Connect the provided DB 25 adapter to the modem Disconnect the flat cable from the COM port of the laptop computer Connect the flat cable to the DB 25 connector on the modem The G350 is now prepared for remote configuration via the modem See Step 2 Assist the configuration on page 40 for information about how you will need to assist the supporting technician to configure the G350 from a remote location Preparing a G350 with an S8300 for configuration If you installed an S8300 in the G350 and all the configuration will be done on site the G350 is ready for the suppor
28. e region country of installation Installation of the G350 Media Gateway 55 December 2003 Technical specifications Power Cord Specifications 56 Installation of the G350 Media Gateway December 2003 Index A Index Connecting devices continued A DCP telephone connecting 46 E1 T1 trunk connecting 47 IP telephones connecting 44 After installation ISDN trunk connecting 48 overview 53 network connecting 43 testing the installation 53 non IP telephones connecting 45 Analog telephone connecting 45 over voltage protection devices installing 49 Analog trunk connecting 47 router connecting 51 Avaya Partner Contact Closure Adjunct 52 sneak current protection devices installing 49 0 trunks connecting 45 NEN WAN endpoint device connecting 50 B Coupled Bonding Conductor 51 a Before installation D environmental verification 16 grounding verification 16 power verification 16 DCP telephone connecting 46 read the planning docmentation 14 Devices connecting required equipment 17 mi see Connecting devices 43 site requirements 16 unpacking 15 E E C E1 trunk connecting 47 Equipment required for installation CBC Coupled Bonding Conductor 51 gathering 17 Chassis removing 54 dimensions and weight 55 installation see G350 chassis installation 19 G Circuit protection installing 49 Clearance front and rear 55 Combined remote and on site configuration G350
29. ed Bonding Conductor Connecting an external router to the G350 You can connect a router to any of the following ports on the G350 the ETH WAN port on the G350 front panel the ETH LAN port on the G350 front panel the Gigabit Ethernet port on an MM314 media module e one of the 24 10 100 Ethernet ports on an MM314 media module Step 6 Install the Coupled Bonding Conductor The Coupled Bonding Conductor CBC provides mutual inductance coupling between the CBC and the telephone cables that are exposed to lightning The conductor can be a 10 AWG 4 mm wire tie wrapped to the exposed cables a metal cable shield around the exposed cables or six spare pairs from the exposed cable In a high rise building connect the CBC to an approved building ground on each floor Before you begin be sure the telephone lines are cross connected to the appropriate media module s To install the CBC 1 Connectone end of the conductor to a telephone cable building entrance protector ground that is connected to an approved ground 2 Route the rest of the conductor next to the exposed telephone cables being protected until they reach the cross connect nearest to the telephone system 3 Terminate the other end to the single point ground block provided for the telephone system NOTE Position the non exposed telephone cables at least 12 in 30 5 cm away from exposed telephone cables whenever possible Installation of the G350 Media Gateway 51
30. edia modules should be inserted Perform the following steps in order skipping any devices that you are not installing Step I Connect the network Step 2 Connect IP telephones e Step 3 Connect non IP telephones and trunks Step 4 Install circuit protection Step 5 Connect to the Wide Area Network WAN Step 6 Install the Coupled Bonding Conductor Step 7 Install the Avaya Partner Contact Closure Adjunct The steps are described in the sections below As you connect devices keep a record of the slots and ports into which specific devices are connected You will need to provide this information to the technician who configures the G350 If your planning documentation specifies which devices should be connected to which ports follow those instructions WARNING To reduce the risk of fire use only 26 AWG or larger telecommunication line cords when installing telephones or adjuncts WARNING Attention Pour r duire les risques d incendie utiliser uniquement des conductors de t l commmunications 26 AWG ou de section sup rieure Step 1 Connect the network The G350 can provide network switching and also supports the connection of switches Therefore depending on the number of devices on your network you may need to connect any of the following devices e One or more LAN switches The network data ports in the office Installation of the G350 Media Gateway 43 December 2
31. en source modifications have also been provided to the Linux Development Community By use or installation of this product you accept the license terms applicable to all third party software included with this product Failure to comply with these license terms could result in legal action by such third parties This product is designed for the use with Avaya authorized software only Use of this product for or with any other application is strictly prohibited and may void Avaya s warranty and other obligations This product is an Avaya product and not a product of Red Hat Inc nor is this product endorsed by Red Hat Inc Red Hat is a registered mark of Red Hat Inc and Linux is a registered mark of Linus Torvalds Copyright 2001 Avaya Inc All rights reserved Installation of the G350 Media Gateway December 2003 Preparing for configuration Step 1 Prepare configuration equipment h Under the Security heading in the left panel select Enable Disable Modem The Enable Disable Modem AVAYA VisAbility Management Suite Maintenance Web Pages Help Exit iew Backup Logs Restore Data B h Enable Disable Modem Restore Status View Current Alarms Access through the modem is administered to disabled A modem has not been detected iew Summary Status View Process Status Shutdown This Server Set Server Time Timezo Disable modem c 7 EnableyDisable Modem Enable modem for one incoming call Start Stop F
32. escribes how to e Physically install the Avaya G350 Media Gateway Establish connectivity to a remote installation technician if necessary Prepare for configurations performed by installation technicians Audience This book is for the following audiences e Trained field installation personnel e Technical support personnel e Network engineers and technicians Authorized business partners Downloading this book and updates from the Web You can download the latest version of Avaya G350 Media Gateway Installation Guide from the Avaya Web site You must have access to the Internet and a copy of Acrobat Reader must be installed on your personal computer Avaya makes every effort to ensure that the information in this book is complete and accurate However information can change after we publish this book Therefore the Avaya Web site might also contain new product information and updates to the information in this book You can also download these updates from the Avaya Web site Downloading this book To download the latest version of this book 1 Access the Avaya web site at http www avaya com support On the left side of the page click Product Documentation The system displays the Welcome to Product Documentation page 3 On the right side of the page type 555 245 104 and then click Search The system displays the Product Documentation Search Results page Installation of the G350 Media Gateway 9 December 20
33. ess to interstate providers of operator services through the use of access codes Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990 REN Number For MCCI SCC1 CMC1 G600 and G650 Media Gateways This equipment complies with Part 68 of the FCC rules On either the rear or inside the front cover of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company For G350 and G700 Media Gateways This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXxX The digits represented by are the ringer equivalence number REN without a decimal point for example 03 is a REN of 0 3 If requested this number must be provided to the telephone company For all media gateways The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed 5 0 To be certain of the number of devices that may be connected to a line as determined by t
34. estions about the safety conditions contact your supporting technician When you have verified that the site is ready for a safe installation proceed with the installation Installation of the G350 Media Gateway December 2003 Before you start Required equipment Required equipment You need the following equipment to assist you in the installation Oneloop start analog trunk for connecting a modem e A separate telephone line for speaking to the service technician You may also need some of the following equipment for mounting the G350 e A Phillips screwdriver if rack mounting or wall mounting the G350 Ifyou will mount the G350 to a flat wall screws to fasten the G350 to the wall Ifyou will mount the G350 to a non flat wall A415 x 465 mm plywood board 20 mm 0 79 in thick Wood screws to fasten the G350 to plywood e Screws to fasten the plywood board to the wall If you are installing an 8300 media server in the G350 you also need e One USB modem The recommended USB modem is Multitech Multi ModemUSB MT5634ZBA USB V92 e One USB CD ROM drive e A laptop computer with internet browser If you are not installing an 58300 media server in the G350 you also need APC on the local network with a CD ROM drive Alaptop computer running Windows XP or Windows 2000 and with a serial port recognized by the operating system on the laptop If the port is recognized it is listed by the Device Manager e A
35. fault settings AND Configure Media Gateway IP Addresses Before you begin you must Connect to the Media Gateway through the Console Port located on the front of the Media Gateway Have all Media Gateway IP configuration information TIP To learn more about the wizard click About CONTINUE gt Installation of the G350 Media Gateway December 2003 Preparing for configuration Step 1 Prepare configuration equipment 7 Click Continue The COM Port Selection screen appears B Gateway Installation Wizard Ei A1aglxl AVAYA Integrated Management Gateway Installation Wizard COM Port Selection Steps Select the serial communications COM port on your PC that you are using V 1 Overview to connect to the Media Gateway and then click Continue 2 COM Port Select COM Port 3 Initialization COM Port cow z 4 Media Gateways 5 Finish Up CONTINUE gt 8 Select the COM port on the laptop that you are using to connect to the G350 9 Click Continue The Configure the Modem screen appears Gateway Installation Wizard B 5 xl AVAYA Integrated Management Gateway Installation Wizard Configure the Modem Steps You now have the option of enabling the modem and continuing the V 1 Overview installation remotely or you can continue to use the wizard to install the Media Gateway locally Select the correct option and then click Continue V 2C0M Port 3 Initialization Configur
36. for the supporting technician and other key personnel If you have any questions about the equipment order or if the equipment has been damaged contact your supporting technician Installation of the G350 Media Gateway 15 December 2003 Before you start Site requirements Site requirements 16 Inspect the site before you begin the installation Verify that the site requirements have been met for adequate environmental conditions power and grounding availability safety and security conditions If you find discrepancies between the specifications necessary for proper installation of equipment and the conditions on site contact your supporting technician before proceeding with the installation The G350 may be installed in a 19 rack mounted on a wall or placed on a sturdy table Installation instructions are provided in Chapter 2 Installing the Avaya G350 Media Gateway The surrounding temperature should be in the range 0 40 C The humidity should not be higher than 9596 Environmental Verification Verify that temperatures and clearances are within the recommended technical parameters Consult the table of Technical Specifications in Appendix A Technical specifications A WARNING Verify that temperature and clearance ranges are within tolerable limits The thermal sensors may shut down equipment if it is subjected to conditions beyond the recommended limits Equipment can be damaged if these restrictions are not
37. g the spring loaded captive screws on the front of the module Ax DANGER To prevent access to electrical hazards by unauthorized personnel and to ensure continued compliance to international radiated emissions requirements all captive screws must be securely tightened such that they cannot be loosened without the use of a tool WARNING After you have connected telephones to the various media modules be sure to add circuit protection to the lines See Step 4 Install circuit protection on page 49 Step 3 Attach ground conductors To assure safe installation and operation carefully read all requirements recommendations and instructions Pay special attention to all CAUTION WARNING and DANGER statements WARNING System grounding must comply with the general rules for grounding provided in Article 250 of the National Electrical Code NEC National Fire Protection Agency NFPA 70 or the applicable electrical code in the country of installation Installation of the G350 Media Gateway 27 December 2003 Installing the Avaya G350 Media Gateway Step 3 Attach ground conductors General grounding requirements Two safety grounds are required to ensure safe operation of the G350 Media Gateway the ground conductor that is part of the AC power cord and the field installed green yellow conductor referred to as the Supplementary Ground Conductor Both safety grounds must be connected to an approved ground If a power cord acc
38. he G350 There are two types of mounting brackets provided with the G350 e Without cable guides two mounting brackets without cable guides are provided e With cable guides one mounting bracket with cable guides is provided This bracket provides guides for electrical cables Mounting brackets without cable guides can be attached either to each side of the front of the G350 for fastening the unit to the rack at the front or to the middle of each side panel of the G350 for fastening the chassis to the rack at the middle Installation of the G350 Media Gateway 19 December 2003 Installing the Avaya G350 Media Gateway Step 1 Mount the G350 chassis Figure 1 Affixing a mounting bracket to the front of the G350 o REB i ms BE V ori L mora ist Jogi Figure 2 Attaching a mounting bracket to the middle of the G350 The mounting bracket with cable guides is useful for cable management You can attach the mounting bracket with cable guides to the front of the G350 at one side as shown in the following figure If you are fastening the chassis to the rack at the front use the mounting bracket with cable guides as one of the two front brackets If you are fastening the chassis to the rack at the middle use the mounting bracket with cable guides at the front of the chassis in addition to the two regular mounting brackets on the sides of the chassis In this case the mounting bracket with cable guides serves for cable
39. he total RENs contact the local telephone company REN is not required for some types of analog or digital facilities Means of Connection Connection of this equipment to the telephone network is shown in the following tables For MCC1 SCC1 CMC1 G600 and G650 Media Gateways Manufacturer s Port FIC Code SOC REN Network Identifier A S Code Jacks Off premises station OL13C 9 0F RJ2GX RJ21X RJIIC DID trunk 02RV2 T 0 0B RJ2GX RJ21X CO trunk 02GS2 0 3A RJ21X 02LS2 0 3A RJ21X Tie trunk TL31M 9 0F RJ2GX Basic Rate Interface 02IS5 6 0F 6 0Y RJ49C 1 544 digital interface 04DU9 BN 6 0F RJ48C RJ48M 04DU9 IKN 6 0F RJ48C RJ48M 04DU9 ISN 6 0F RJ48C RJ48M 120A4 channel service unit 04DU9 DN 6 0Y RJ48C For G350 and G700 Media Gateways Manufacturer s Port FIC Code SOC REN Network Identifier A S Code Jacks Ground Start CO trunk 02GS2 1 0A RJ11C DID trunk 02RV2 T AS 0 RJ11C Loop Start CO trunk 02LS2 0 5A RJ11C 1 544 digital interface 04DU9 BN 6 0Y RJ48C 04DU9 DN 6 0Y RJ48C 04DU9 IKN 6 0Y RJ48C 04DU9 ISN 6 0Y RJ48C Basic Rate Interface 02185 6 0F RJ49C For all media gateways If the terminal equipment for example the media server or media gateway causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the telephone company will n
40. hnical specifications provides detailed information on the physical dimensions and tolerances of the G350 Media Gateway Table 2 G350 Media Gateway specifications Description Value Height 5 25 in 133 3 mm Width 19 in 482 6 mm Depth 15 75 in 400 mm Weight of empty chassis 9 10 kg Ambient working temperature 0 40 C Operation altitude up to 2000 m Front Clearance 12 in 30 cm Rear Clearance 18 in 45 cm Humidity 20 60 relative humidity Power Cord Specifications Following are specifications for power cords suitable for use with the G350 For North America The cordset must be UL Listed CSA Certified 16 AWG 3 conductor 3rd wire ground type SJT One end is to be terminated to an IEC 60320 sheet C13 type connector rated 10A 250V The other end is to be terminated to either a NEMA 5 15P attachment plug for nominal 125V applications or a NEMA 6 15P attachment plug for nominal 250V applications For Outside North America The cord must be VDE Certified or Harmonized HAR rated 250V 3 conductor 3rd wire ground 1 0 mm2 minimum conductor size The cord is to be terminated at one end to a VDE Certified CE Marked IEC 60320 sheet C13 type connector rated 10A 250V and the other end to a 3 conductor grounding type attachment plug rated at a minimum of 10A 250V and a configuration specific for the region country in which it will be used The attachment plug must bear the safety agency certifications mark s for th
41. ia module The TRUNK port on the G350 front panel NOTE The TRUNK analog telephone port on the G350 front panel forms a mechanical analog relay with the LINE port next to it This relay can be configured to provide emergency transferred telephone service in the case of a power outage or disconnection from an external media server The TRUNK port is usually used in this emergency scenario to channel all incoming calls to LINE and to send all outgoing calls from LINE to an outside line Connecting an E1 T1 trunk To connect an E1 T1 trunk 1l Connect the trunk cable to the E1 T1 port on an MM710 media module The SIG LED lights Figure 12 The MM710 media module QO nuo SO El SM EM SI EO mo ER lejejelejjele E1 T1 Port AVAYA d amm Dr Installation of the G350 Media Gateway December 2003 47 Connecting devices Step 3 Connect non IP telephones and trunks Connecting an ISDN BRI trunk To connect an ISDN BRI trunk 1 Connect the trunk to any ISDN port on an MM720 or MM722 media module NOTE In the US you need to connect a separately purchased NT1 device to each ISDN port you use to connect an ISDN BRI trunk Figure 13 The MM720 media module AVAYA wn magmggggO 1 2 TARDE ISDN ports Figure 14 The MM722 media module AVAYA F 2 ISDN ports 48 Installation of the G350 Media Gateway December 2003 Connecting devices Step 4 Install circuit pro
42. imply Attach the Supplementary Ground Conductor to an approved ground Connect the AC power cable to the inlet receptacle on the rear of the chassis You have now mounted the fully equipped G350 Media Gateway and connected to electrical ground conductors You are now ready to connect power 30 Installation of the G350 Media Gateway December 2003 Installing the Avaya G350 Media Gateway Step 4 Connect power to the G350 Step 4 Connect power to the G350 After you have mounted the G350 installed the media modules and attached grounding conductors you can connect power to the G350 To connect power to the G350 1l Connect the power cable to the power connector on the G350 back panel 2 Plugthe power cable into a mains socket The G350 is now powered The PWR LED on the front panel lights The CPU LED lights up if the firmware is running At least one LED on each media module lights up initially and then goes off after about 20 seconds Installation of the G350 Media Gateway 31 December 2003 Installing the Avaya G350 Media Gateway Step 4 Connect power to the G350 32 Installation of the G350 Media Gateway December 2003 Preparing for configuration Step 1 Prepare configuration equipment 3 Preparing for configuration The configuration of the G350 will be performed by one or more supporting technicians either remotely or on site This chapter explains what preparations to make so that the supporting technicians can
43. in Appendix A Technical specifications One flat RJ 45 to RJ 45 cable One RJ 45 to DB 9 cable adapter One RJ 45 to DB 25 cable adapter Two standard mounting brackets One mounting bracket with cable guides One Supplementary Ground Conductor Nine 6 32 x 3 8 screws One 8 32 x 5 16 screw One washer Four rubber feet Documentation CD Release notes Media modules for connecting voice and data devices and outside lines are packaged and shipped in separate boxes The Avaya Partner Contact Closure adjunct box if ordered is also packaged separately Before you begin the installation 1 2 Unpack the G350 and accessories Unpack each media module V CAUTION Wear an anti static wrist ground strap whenever handling components of an Avaya G350 Media Gateway Connect the strap to an approved ground such as an unpainted metal surface Check the contents of the packaging against the customer order Cross check the customer order with the planning documentation you have been given Media modules telephones and other equipment are listed on your planning and shipping documentation Placement for the media modules and other equipment are also indicated Verify that all necessary elements have been received and are in good condition If there are missing or damaged elements contact the supporting technician for instructions The planning documentation will list contact information
44. ist the configuration on page 40 you need to enable a modem on the CON port of the G350 and connect the modem as follows l Prepare a PC with a CD ROM drive and a TFTP server on the network This may be needed for installing software and firmware upgrades NOTE When uploading firmware from the S8300 using TFTP you may need to enable TFTP service in the Set LAN Security parameters of your web server NOTE Firmware upgrades for the G350 and media modules can either be installed from CD or downloaded from the Web 2 Download GIW Gateway Installation Wizard from the Avaya website support avaya com avayaiw to the laptop computer The laptop should be running Windows 2000 or Windows XP to support GIW oO Un RU Plug one end of the provided flat RJ 45 to RJ 45 cable into the provided DB 9 adapter Plug the RJ 45 connector at the other end of the cable into the CON port of the G350 Plug the DB 9 end of the flat cable into the COM port of the laptop computer From your laptop computer double click the GIW icon to run GIW The opening screen appears f amp Gateway Installation Wizard 5 xl AVAYA Overview Integrated Management Gateway Installation Wizard Steps 1 Overview 2 COM Port 3 Initialization 4 Media Gateways 5 Finish Up 34 Welcome This wizard will guide you through the installation of your Media Gateway s Use this wizard to Restore the Media Gateway and its components to factory de
45. lity Management Suite Maintenance Web Pages Notice This product contains Red Hat Linux which is distributed in accordance with the terms and conditions of Red Hat Inc available at http www redhat com and software provided under the Free Software Foundation s GNU General Public License GPL and the GNU Lesser General Public License LGPL as appropriate Copies of the GPL and LGPL licenses are available at http www gnu org This product includes software developed by the Apache Software Foundation See www apache org for more information This product also contains proprietary and copyrighted software of Avaya Inc Avaya that is neither a derivative work nor a modification of software provided under the GPL or LGPL licenses but only makes use of such software e g the Linux operating system Avaya s proprietary and copyrighted software is available from Avaya upon execution of a license agreement acceptable to Avaya Portions of this product may contain miniLZO which is distributed in accordance with the terms and conditions of Markus Franz Xaver Johannes Oberhumer available at http www oberhumer com and software provided under the Free Software Foundation s GNU General Public License GPL and the GNU Lesser General Public License LGPL as appropriate LZO is Copyright C 1996 1999 Markus Franz Xaver Johannes Oberhumer Modifications made to software subject to the GPL are available without restriction from Avaya These op
46. m of one or more steel reinforcing bars or rods 1 2 in 1 3 cm in diameter or at least 20 ft 6 1 m of bare solid copper 4 AWG 26 mm wire Ground Ring A buried ground that encircles a building or structure at a depth of at least 2 5 ft 0 76 m below the earth s surface The ground ring must be at least 20 ft 6 1 m of 2 AWG 35 mm bare copper wire e Approved Floor Grounds Floor grounds are those grounds on each floor of a high rise building that are suitable for connection to the ground terminal in the riser closet and to the cabinet single point ground terminal Approved floor grounds may include the following Building steel The grounding conductor for the secondary side of the power transformer feeding the floor Metallic water pipes Power feed metallic conduit supplying panel boards on the floor A grounding point specifically provided in the building for that purpose WARNING If the approved ground or approved floor ground can only be accessed inside a dedicated power equipment room then connections to this ground must be made by a licensed electrician Installation of the G350 Media Gateway 29 December 2003 Installing the Avaya G350 Media Gateway Step 3 Attach ground conductors Connect the safety ground Proper grounding of the G350 Media Gateway installation safeguards the system users and service personnel by providing protection from lightning power surges AC mains faults
47. ment described in this document may contain Class 1 LASER Device s These devices comply with the following standards EN 60825 1 Edition 1 1 1998 01 21 CFR 1040 10 and CFR 1040 11 The LASER devices operate within the following parameters Maximum power output 5 dBm to 8 dBm Center Wavelength 1310 nm to 1360 nm Luokan 1 Laserlaite Klass 1 Laser Apparat Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposures Contact your Avaya representative for more laser product information Electromagnetic Compatibility EMC Standards This product complies with and conforms to the following international EMC standards and all relevant national deviations Limits and Methods of Measurement of Radio Interference of Information Technology Equipment CISPR 22 1997 and EN55022 1998 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement CISPR 24 1997 and EN55024 1998 including Electrostatic Discharge ESD IEC 61000 4 2 Radiated Immunity IEC 61000 4 3 Electrical Fast Transient IEC 61000 4 4 Lightning Effects IEC 61000 4 5 Conducted Immunity IEC 61000 4 6 Mains Frequency Magnetic Field IEC 61000 4 8 Voltage Dips and Variations IEC 61000 4 11 Powerline Harmonics IEC 61000 3 2 Voltage Fluctuations and Flicker IEC 61000 3 3 Federal Communications Commission Statement Part 15
48. mentation go to the Avaya support Web site http www avaya com support Contents About this book Overview Audience Downloading this book and updates from the Web Downloading this book Safety labels and security alert labels Related resources Technical assistance Within the US International Trademarks Sending us comments 1 Before you start Installation workflows Full installation Staging Installation of a staged G350 Gathering information Unpacking Site requirements Environmental Verification Power Verification Grounding Verification Required equipment 2 Installing the Avaya G350 Media Gateway Step 1 Mount the G350 chassis Mounting the G350 in a rack Mounting the G350 on a wall Placing the G350 on a table Installation of the G350 Media Gateway December 2003 Contents Contents Step 2 Install the media modules Combination limitations Allocating slots Inserting the S8300 Media Server module Inserting media modules Step 3 Attach ground conductors General grounding requirements Approved grounds Connect the safety ground Step 4 Connect power to the G350 3 Preparing for configuration Step 1 Prepare configuration equipment Preparing a G350 without an S8300 for configuration Preparing a G350 with an S8300 for configuration Connecting the USB modem Step 2 Assist the configuration Assisting a remote configuration Assisting an on site configuration A
49. modem to connect to the G350 to enable dial in configuration The recommended modem is the Multitech MultiModemZBA MT5634ZBA V V92 Installation of the G350 Media Gateway 17 December 2003 Before you start Required equipment 18 Installation of the G350 Media Gateway December 2003 Installing the Avaya G350 Media Gateway Step 1 Mount the G350 chassis 2 Installing the Avaya G350 Media Gateway This chapter describes the physical installation Perform the following steps in order 1 Step 1 Mount the G350 chassis Step 2 Install the media modules 2 3 Step 3 Attach ground conductors 4 Step 4 Connect power to the G350 The steps are described in the sections below When you have installed the chassis and media modules and connected the power you can move on to Chapter 4 Connecting devices and connect external devices to the G350 Step 1 Mount the G350 chassis Mount the G350 in one of the following scenarios e Inarack e Ona wall Onatable v CAUTION When handling any components of an 58300 Media Server or G350 Media Gateway wear an anti static wrist ground strap Connect the strap to an approved ground such as an unpainted metal surface Mounting the G350 in a rack The G350 mounts in a standard 19 inch rack If the G350 is to be mounted in a rack you can fasten the G350 to the rack either at the front of the G350 or at the middle In either case mounting brackets must be attached to t
50. nancial assets or toll facility access Eavesdropping privacy invasions to humans Mischief troubling but apparently innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual property material assets financial resources labor costs and or legal costs Responsibility for Your Company s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you Avaya s customer system administrator your telecommunications peers and your managers Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to Installation documents System administration documents Security documents Hardware software based security tools Shared information between you and your peers Telecommunications security experts To prevent intrusions to your telecommunications equipment you and your peers should carefully program and configure Your Avaya provided telecommunications systems and their interfaces Your Avaya provided software applications as well as
51. ng technician Chapter 3 Preparing for configuration Connect endpoint devices such as telephones LAN and WAN computers to the G350 and collaborate with a supporting technician who configures the G350 Chapter 4 Connecting devices e Test the installation and remove the installation equipment Chapter 5 After installation Installation of the G350 Media Gateway 13 December 2003 Before you start Gathering information Staging If you are using this guide to take you through staging the G350 work through the guide as follows l Read Step 2 Install the media modules on page 23 and install the media modules in the G350 chassis 2 Read Step 4 Connect power to the G350 on page 31 and apply power to the G350 3 Havethe G350 configured and tested by a supporting technician Do not connect a modem for the configuration Read Assisting an off site configuration staging on page 41 4 Disconnect from the G350 any external equipment used in the configuration and testing process 5 Disconnect power from the G350 and pack it up with the media modules installed Installation of a staged G350 If you receive the G350 after staging pre configured with the media modules already installed work through the guide as follows l Read Step 1 Mount the G350 chassis on page 19 and mount the G350 with the media modules already installed 2 Read Step 4 Connect power to the G350 on page 31 and ap
52. o a LAN port on the G350 If the IP telephone will be powered through the G350 make sure you use a 10 100 Ethernet port on an MM314 Media Module installed in slot V6 of the G350 In this case you do not need to plug the IP telephone into a power supply 2 Plugthe telephone into the telephone port 3 Ifthe IP telephone will be powered independently plug the IP telephone into a power supply 4 Check that the IP phone is powered up Installation of the G350 Media Gateway December 2003 Connecting devices Step 3 Connect non IP telephones and trunks Step 3 Connect non IP telephones and trunks This section describes how to connect analog and DCP telephones and analog and T1 E1 trunks to the G350 Connecting an analog telephone This section explains how to connect an analog telephone To connect an analog telephone 1l Wire a telephone port to one of the following analog ports An analog telephone port on an MM711 or MM714 media module One of the two fixed LINE ports on the G350 front panel 2 Plug the analog telephone into the telephone port NOTE The leftmost LINE analog telephone port on the G350 front panel forms a mechanical analog relay with the TRUNK port next to it This relay can be configured to provide emergency transferred telephone service in the case of a power outage or disconnection from an external media server Therefore the analog telephone connected to LINE is usually installed for this emergency p
53. ompanies the G350 use that cord whenever possible The customer must select a location for the G350 Media Gateway installation that is no more than 50 feet 15 m from an approved ground If this location requirement is not met the customer must contact a licensed electrician to install a Supplementary Ground Conductor per Article 250 of the National Electrical Code NEC WARNING If the installation location is greater than 50 feet 15 m from an approved ground do not install the Avaya G350 Media Gateway until a licensed electrician is present to install a Supplementary Ground Conductor A 55 foot 16 m Supplementary Ground Conductor is provided with the equipment and is constructed of 10 AWG 4 0 mm wire with an insulated ring terminal crimped to one end that is suitable for the 8 M4 stud screw on the rear of the G350 chassis The customer will need to provide a means of connecting this Supplementary Ground Conductor to an approved ground according to Article 250 of the National Electrical Code NEC A ground block is available for use when multiple G350 Media Gateways are being installed The ground block intended for rack mounting has ten terminals available for terminating Supplementary Ground Conductors Up to ten G350 Media Gateways can be grounded at the block installed close to the equipment on a rack and then a single ground conductor can be routed from the same block to an approved ground If the ground block is to
54. on This equipment if it uses a telephone receiver is hearing aid compatible Canadian Department of Communications DOC Interference Information This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications This is confirmed by the registration number The abbreviation IC before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment Declarations of Conformity United States FCC Part 68 Supplier s Declaration of Conformity SDoC Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the Administrative Council on Terminal Attachments ACTA adopted technical criteria Avaya further asserts that Avaya handset equipped terminal equipment described in this document complies with Paragraph 68 316 of the FCC Rules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids Copies of SDoCs signed by the Responsible Party in the U S can be obtained by contacting your local s
55. ore the V1 bay opening and engage both sides of the module in the interior guides 4 Slide the S8300 module slowly into the chassis maintaining an even pressure to assure that the module does not become twisted or disengaged from the guides Figure 5 Inserting the S8300 media server module J A Installation of the G350 Media Gateway 25 December 2003 Installing the Avaya G350 Media Gateway Step 2 Install the media modules 5 Apply firm pressure to engage the connectors The connector has different length pins The long pins will engage first to provide grounding Medium length and short pins will provide power and signal 6 Lock the S8300 Media Server module into the chassis by tightening the spring loaded captive screws on the front of the module 7 Replace the plate labelled Remove before removing or inserting 8300 module between slots V1 and V2 and tighten the screws on the front of the plate Ay DANGER To prevent access to electrical hazards by unauthorized personnel and to ensure continued compliance to radiated emissions requirements all captive screws must be securely tightened such that they cannot be loosened without the use of a tool Inserting media modules After you have inserted the 8300 Media Server module if applicable insert the rest of the media modules Make sure to insert each module in a permissible slot For information about which slots to allocate to which modules
56. ort on the 8300 module 4 Configure the network settings on the laptop to the following settings TCP IP properties Set the laptop s TCP IP properties as follows JP address 192 11 13 5 e Subnet mask 255 255 255 252 e DNS Configuration Disable DNS Browser settings Configure the browser for a direct connection to the Internet Do not use proxies The names of the dialog boxes and buttons vary on different operating systems and browser releases Use your computer s help system if needed to locate the correct place to enter this information 5 Enable the modem as follows a Open the browser on the laptop b Browse to 192 11 13 6 The Avaya web pages logon screen appears AVAYA VisAbility Management Suite Standard Management Solutions Logon eee Enter your 8300 initial entry username in the Logon ID box d Press OK A Password box appears e Enter your password in the password box Installation of the G350 Media Gateway 37 December 2003 Preparing for configuration Step 1 Prepare configuration equipment f Press Logon The following menu appears AVAYA Help Log Off VisAbility Management Suite Standard Management Solutions Maintenance Upgrade Installation The Avaya Installation Wizard allows Launch Avaya Installation you to quickly install your system Wizard Administration The Avaya Terminal Emulator allows Download you to administer supported systems and legacy devices and
57. otify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact the Technical Service Center at 1 800 242 2121 or contact your local Avaya representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant It is recommended that repairs be performed by Avaya certified technicians The equipment cannot be used on public coin phone service provided by the telephone company Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for informati
58. ply power to the G350 3 Read Chapter 4 Connecting devices and connect devices to the G350 4 Read Chapter 5 After installation and test the installation Gathering information Before you begin the installation read the planning documentation The planning documentation provides you with information about What media modules you will be installing Take note of whether or not you are installing an S8300 Media Server module The installation process is different depending on whether or not you are installing an 8300 Which voice devices and data devices need to be connected to the G350 Whom to contact on site about delivery system questions or network concerns Whom to contact at your home office in case of questions e Whether you need a special pass or an escort How to gain entrance to the installation location if it is locked Where to install equipment Where to find a telephone near the installation location 14 Installation of the G350 Media Gateway December 2003 Before you start Unpacking Unpacking The G350 chassis and accessories are shipped in a box The package should contain the following items One empty Avaya G350 Media Gateway chassis with blanking plates over empty module slots One accessories box containing One power cord If the power cord provided does not have the correct plug configuration needed in a particular country see the power cord specifications
59. respected Power Verification Check that an adequate number of power outlets are available Verify that the G350 Media Gateway and the other equipment in the rack do not present a possible overcurrent or overload to the customer s branch circuit and or power distribution strip Power requirements are listed in Appendix A Technical specifications WARNING Do not overload the power circuit Grounding Verification Ensure that the installation site has access to approved grounds and that either a trained technician or a licensed electrician will be verifying all grounds and installing the Supplementary Ground Conductor consult Step 3 Attach ground conductors on page 27 WARNING Installation in a Restricted Access Location and secure access are required in Finland and Norway The G350 Media Gateway relies on two ground connections mains plug with an earth contact and a permanent Supplementary Ground Conductor Because of unreliable earthing concerns in Finland Norway and Sweden the G350 Media Gateway must be installed in a Restricted Access Location RAL An RAL is defined as an access that can be gained only by trained service personnel or customers who have been instructed about the reasons for the restricted access and any safety precautions that must be taken In these cases access to the G350 Media Gateway is gained by the use of a tool such as a lock and key or other means of security If you have any qu
60. ssisting a combined remote and on site configuration Assisting an off site configuration staging 4 Connecting devices Step 1 Connect the network Step 2 Connect IP telephones Step 3 Connect non IP telephones and trunks Connecting an analog telephone Connecting a DCP telephone Connecting an analog trunk Connecting an E1 T1 trunk Connecting an ISDN BRI trunk Step 4 Install circuit protection Over Voltage and Sneak Current Protection Step 5 Connect to the Wide Area Network WAN Connecting the G350 to the WAN Connecting an external router to the G350 23 23 23 25 26 27 28 29 30 31 33 33 34 36 37 40 40 40 40 41 43 43 44 45 45 46 47 47 48 49 49 50 50 51 Installation of the G350 Media Gateway December 2003 Step 6 Install the Coupled Bonding Conductor Step 7 Install the Avaya Partner Contact Closure Adjunct 5 After installation Step 1 Test the installation Testing telephones Testing trunks LSP failover testing Step 2 Remove the installation equipment A Technical specifications 350 Media Gateway specifications Power Cord Specifications Index Installation of the G350 Media Gateway December 2003 51 52 53 53 53 53 54 54 55 55 55 57 Contents Contents 8 Installation of the G350 Media Gateway December 2003 About this book Overview About this book Overview The Avaya G350 Media Gateway Installation Guide d
61. tection Step 4 Install circuit protection Over voltage and sneak fuse protection measures are necessary for the safe operation of the G350 Media Gateway system Over Voltage and Sneak Current Protection Out of building installations of telephones or other standard tip ring devices terminals that connect to the Avaya G350 Media Gateway Media Modules require over voltage and sneak current protection at both building entry points Sneak current protectors must have a maximum of 350 mA and a minimum voltage rating of 600V The following devices have been evaluated or tested and approved to protect the Media Modules from over voltages and sneak current protection e Avaya MM712 DCP either 146E IROB In Range Out of Building or 4C3S 75 solid state protectors for surge and sneak current e Avaya MM710 T1 E1 over voltage and sneak protection for the Avaya MM710 TI E1 Media Module is provided on the Media Module itself e Avaya MM711 Analog analog trunks use the 507B or 110 SCP 9 sneak current protectors Over voltage protection is normally provided by the local telephone company Analog voice terminals use one of the following types of combined over voltage and sneak current protection Gas tube with heat coil 4B 1E W Solid state with heat coil 4C1S IROB 146C 4 lines or 146F 25 lines WARNING Only service trained personnel are to install these circuit protection devices Installation of the G350 Media Gatewa
62. that there is adequate ventilation 2 Verify that the screw holes are aligned with the rack hole positions 3 Insert two mounting screws on each side 4 Tighten the mounting screws Avoid overtightening 5 Verify that ventilation vents are not obstructed Installation of the G350 Media Gateway 21 December 2003 Installing the Avaya G350 Media Gateway Step 1 Mount the G350 chassis At this point you have mounted the G350 chassis in the rack and are ready to insert media modules as required in the planning documentation Mounting the G350 on a wall To mount the G350 on a wall use the two mounting brackets without cable guides If the wall is flat you can screw the G350 directly to the wall If the wall is not flat screw a plywood board 415 x 465 mm 20 mm thick to the wall with wood screws and fasten the G350 to the board To affix brackets to the G350 for wall mounting 1 Affix a bracket to each side of the G350 as shown in the figure below gge Placing the G350 on a table If you will be installing the G350 as a tabletop unit you need to affix the provided four rubber feet to the underside of the G350 To affix the feet 1l Remove the four feet from their packaging 2 Turnthe G350 upside down 3 Position each foot into one of the mounting sites near each corner of the chassis 4 Press the plastic rivet into the foot with a stylus until it is firmly seated on the chassis 22 Installation of the G350 Media Gateway
63. their underlying hardware software platforms and interfaces Any other equipment networked to your Avaya products TCP IP Facilities Customers may experience differences in product performance reliability and security depending upon network configurations design and topologies even when the product performs as warranted Standards Compliance Avaya Inc is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc The correction of interference caused by such unauthorized modifications substitution or attachment will be the responsibility of the user Pursuant to Part 15 of the Federal Communications Commission FCC Rules the user is cautioned that changes or modifications not expressly approved by Avaya Inc could void the user s authority to operate this equipment Product Safety Standards This product complies with and conforms to the following international Product Safety standards as applicable Safety of Information Technology Equipment IEC 60950 3rd Edition including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment IECEE CB 96A Safety of Information Technology Equipment CAN CSA C22 2 No 60950 00 UL 60950 3rd Edition Safety Requirements for Customer Equipment ACA Technical Standard TS 001 1997 The equip
64. ting technician to set up the G350 for configuration and perform the configuration You will need to assist the technician see Assisting an on site configuration on page 40 If you installed an 8300 in the G350 and some or all of the configuration will be done remotely see Step 2 Assist the configuration on page 40 prepare for configuration as follows 1 2 36 Connect and enable the USB modem See Connecting the USB modem on page 37 If the supporting technician requires a USB CD ROM drive to download software upgrades connect the USB CD ROM drive to the remaining available USB port on the 8300 module Installation of the G350 Media Gateway December 2003 Preparing for configuration Step 1 Prepare configuration equipment The G350 is now prepared for remote configuration via the USB modem See Step 2 Assist the configuration on page 40 for information about how you will need to assist the supporting technician to configure the G350 from a remote location Connecting the USB modem If your installation includes an S8300 Media Server module you need to connect the USB modem to the 8300 After the G350 is configured you can leave the modem permanently connected to enable the 8300 to report alarms to remote locations To connect and enable the modem 1 Connect the USB modem to a working telephone line 2 Connect the modem to one of the USB ports on the S8300 module 3 Connectthe laptop computer to the Services p
65. tomer site The sections below describe how you will need to assist in each type of configuration Assisting a remote configuration Connect the endpoint devices to the G350 while the supporting technicians perform the configurations Keep in contact with the supporting technician to tell the supporting technician which devices you connect to which ports The supporting technician will need the devices connected in order to test all the endpoints The remote supporting technician will use your modem connection to access the G350 and perform all configuration tasks Note the number of the telephone line to which you connect the modem so that you can provide the number to the technician Certain software upgrades may need to be done by you on site using your CD ROM drive In the event of a network disconnection the supporting technician could ask you to use your laptop to restore the connection Assisting an on site configuration Connect the endpoint devices to the G350 while the supporting technician performs the configuration As you connect devices to the G350 tell the supporting technician which devices are connected to which ports The supporting technician will need the devices connected in order to test all the endpoints The on site supporting technician may use your laptop computer to configure your telephone services Assisting a combined remote and on site configuration 40 Connect the endpoint devices to the G350 while the
66. unsupported media module combination could result in malfunction Allocating slots You insert media modules into the slots marked V1 V2 V5 and V6 on the G350 front panel shown in Figure 4 below Installation of the G350 Media Gateway 23 December 2003 Installing the Avaya G350 Media Gateway Step 2 Install the media modules Figure 4 The G350 front panel ports and slots V6 V5 v2 Sz V1 V3 a V7 H O H y ml RST ETHLAN USB TRUNK E LINE CC ET WAN Table 1 Permitted slots for media modules on page 24 describes which media modules can be inserted into which slots Table 1 Permitted slots for media modules Media module Permitted slots Description MM312 V6 Provides 24 ports for connecting DCP telephones MM314 V6 Provides one Gigabit Ethernet port and 24 10 100 Ethernet ports for connecting data devices The 24 10 100 Ethernet ports can provide power to connected devices using Power over Ethernet PoE MM340 V2 V3 V4 V5 Provides one E1 T1 WAN port for connecting to a WAN endpoint device MM342 V2 V3 V4 V5 Provides one USP WAN port for connecting to a WAN endpoint device MM710 V1 V2 V3 V4 V5 Provides one E1 T1 trunk port for connecting an E1 T1 telephone trunk MM711 V1 V2 V3 V4 V5 Provides eight universal analog ports for connecting analog telephones or trunks MM712 V1 V2 V3 V4 V5 Provides eight ports for connecting DCP telephones MM714 V1 V2 V3
67. urpose Regular analog telephones on the network are usually connected to other analog ports Figure 8 The MM711 media module LIST I TURON Universal analog ports Figure 9 The MM714 media module Ss DEE SY Analog telephone ports Analog trunk ports AVAYA LJ Installation of the G350 Media Gateway 45 December 2003 Connecting devices Step 3 Connect non IP telephones and trunks Connecting a DCP telephone This section explains how to connect a DCP telephone WARNING The ports on the DCP media modules are intended for in building use only Phone lines connected to these ports are not to be routed out of building Failure to comply with this could cause harm to personnel and equipment To connect a DCP telephone 1l Wire a telephone port to a DCP port on the G350 The following media modules provide DCP telephone ports MM312 24 DCP ports MM712 8 DCP ports 2 Plugthe DCP telephone into the telephone port Figure 10 The MM312 media module DCP telephone ports Figure 11 The MM712 media module a C On CE masonas DCP telephone ports 46 Installation of the G350 Media Gateway December 2003 Connecting devices Step 3 Connect non IP telephones and trunks Connecting an analog trunk To connect an analog trunk 1 Connectthe trunk to one of the following ports An analog trunk port on an MM711 or MM714 med
68. y 49 December 2003 Connecting devices Step 5 Connect to the Wide Area Network WAN Step 5 Connect to the Wide Area Network WAN Since the G350 contains an internal router you can connect the G350 directly to a WAN endpoint device You can also connect a WAN endpoint device to the G350 via an external router Connecting the G350 to the WAN To connect the WAN to the G350 1 Connectthe WAN endpoint device to one of the following WAN ports on the G350 he ETH WAN port on the G350 front panel Use a CATS Ethernet cable for this connnection The USP port on an MM342 media module Use one of the following cables for this connection depending on the protocol being used e Avaya Serial Cable DTE V 35 e Avaya Serial Cable DTE X 21 The EI TI port on an MM340 media module Use an unshielded twisted pair cable straight or crossover depending on what equipment you are connecting to Check that the green LED lights on the ETH WAN port or that the CON LED lights on the MM342 or MM340 module 2 Ifyouare using an MM340 or MM342 module tell the supporting technician that the module is now ready to configure NOTE To connect a VPN or DSL modem use the ETH WAN port on the G350 front panel Figure 15 The MM340 media module M woo E1 T1 Port Figure 16 The MM342 media module hc USP Port 50 Installation of the G350 Media Gateway December 2003 Connecting devices Step 6 Install the Coupl

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