User Manual - Heyden
Contents
1. 14 Choosing the right dvesiilm HDDOF xui cocco u nA AO et eer 15 CHOOSING he TIGHT cards s15 0000 0 s rM 16 CAN HA sti 16 ACS ti hs eae i antes ete aa pani tea meee 16 Seine i i c TETTE RN rec AA 16 To obtain good quality prints the card must De c ccc ccseeeeccecceeeseeeeeceeeeeceeeceeeseeeeessasseeesseaaeceeesseaeeeeeeesseaseeeeessaaeeeeeessanseeees 16 Printable area ot the card METTE T m 16 Using Magbellc SPEC AS u OA A A E A 17 Using Slit ACN SIV CANS eut A trea DE iei QE 17 Th Printer driver selungs oii ios aeo EE vade PR ho o O O O ND P eoi Reo eds 18 Carino or your DrIPlGEaucuiiesout u ctu Dr cu EU VUE A LOU ERU euo Rei DOULEUR ZOO TZ OZ i 19 CIEANINHSUPPN S ssd e rc 20 Cleaning the printer rollers with the Cleaning Card slssseeessssissesseeeenn nennen nnne nnne nnn nnns nnns nnn n nan n nnne s 20 Replacing the cleaning rollers renane enee UU Tm m n 21 Cleaning the printhead using the Cleaning Pen soooooonnnn v o snnn n nn r RR nnn r rss n naa anne nns 22 Upgrading to double sided OPERATION 3 5 0 0c Ola TO 23 Upgrading to ETHERNET OPERATION u i ib zo alo tlak orion il holou nt O ll 24 Available CONsUmableS sii a as z a a a a ieee lcci canes aed ct se aaa cats aed me ea ene a A 25 TROU2. Power up your printer Open the lid and remove any dye film that may have been previously installed this can be used again after the upgrade has been completed Load the special dye film supplied with the Upgrade Kit Close the lid The display now shows Duo Start duplex printing ID Card Printer User Manual 2 082 ID Card Printer User Manual For users with USB only single and double sided ID Card Printers With this simple drop in kit you can change your USB printer into an Ethernet enabled Printer in seconds D 9 STEP 1 Power up your printer STEP 2 Open the lid and remove any dye film that may have been previously installed this can be used again after the upgrade has been completed STEP 3 Load the special dye film supplied with the Upgrade Kit STEP 4 Close the lid STEP 5 The display now shows E Start Network printing STEP 6 Install Driver Upgrade FAQs l Q Dol need any tools or mechanical knowledge A Not at all You just need to load the upgrade dye film roll and the printer does everything else automatically 2 Q How does it work A All of our ID Card Printers have a card flipper mechanism The RFID tag in the special upgrade dye film roll tells the printer to permanently change itself into a double sided printer 3 Q Canl use this upgrade on other I D Card Printers A No once used in a printer it cannot be
3. D CARD PRINTER User Manual secunty rotect 3n 20000009 v 00v Document No 1219 Issue 3 06 28 06 2012 CONTENTS sr aMrciigteillelut E sis ci cee cared P 3 PFINTOP IMS TAN AMIONY eter EE 4 ED ACKING PEN E ETE 4 IMPORTANT donotcotntect USB VQ tide euius deste ete ico nant edocti e e 5 Printer location requirements cccccccsssceccceseccccesscecceuseeccsaueecuaseecseaseeessageeecseseeeseadeeecsaueeseensaeeeessageeessadeeeesauseesssaseesssaneees 5 POPPE ee OlACK TETTE TTE LL D mE m 6 Prepare the cleaning roller ccccccseccccsssecccsesececcesseccceseeessueeecsascecsesecessaueeecsaaseeesqeeessausesecssseeeseaseeessageeeeseuseesssasesessageees 6 Install the dye filM m 7 Connect the power supply EMEN 7 Load the Driver CD in to your PC iiooossssnns non nn ER 8 Using vour IL Card DriDlO6E a i mro a a a EL a PE CV ICE Ev E aa Vw EE E e REPE ERE 9 PINO IO IE UT P NS 9 w eimezjelzy Mecum ar 10 Aes RT UU m c T 10 A a gsm Ec er MS c Ic RN LM 11 Cleaning ING TONG IS sia mu 12 GS UC ARO asa dd dd 12 Ug eaten eee TOT ar Mt M 12 Fand IOo tM T z i on ro r a at Ivan tana 13 AAVANCEG ten c T
4. immediately above each button Off button Switches the printer OFF To switch the printer back ON again press either button ID Card Printer User Manual 10 ID Card Printer User Manual Menu options Press the Menu button The first menu option will be displayed Press the Next button to step through each option in the menu The following menu options will be displayed 1 of 6 Clean rollers 2 of 6 Test card 3 of 6 Info Press OK to enter the selected option 4 of 6 Hand Feed 5 of 6 Advanced 6 of 6 Exit Menu Press OK to return to the main Options 1 to 5 are explained below screen ID Card Printer User Manual 11 ID Card Printer User Manual Clean rollers I MPORTANT To prevent the cards slipping on the rollers during printing we recommend that you clean your printer using a cleaning card each time you replace the dye film For detailed instructions on how to clean your printer please turn to pages 19 to 22 Test card select Ok on this option if you wish to verify the operation of the printer You will be asked to confirm that you wish to print a test card If you select Yes the printer will feed a card from the hopper and print an internally generated test image on it ax Info this option provides you with information about the printer Dye film type fitted amp how much
5. This ID Card Printer offers high quality edge 1016 pixels to edge full bleed printing Printable area of the card 53 96 mm Dye cut PVC cards typically have an edge 2 125 inches roll off bevel which can result in a fine 642 pixels white line around the edge of full bleed printed cards When setting up your card design using your graphics software on your PC you should use a maximum page size of 1016 pixels 3 45 87 5mm x 642 pixels 2 13 54mm ID Card Printer User Manual 16 ID Card Printer User Manual Using Magnetic stripe cards If you have a printer fitted with the optional magnetic encoding module you can simultaneously print and encode the magnetic stripe on the rear of a magnetic stripe card The magnetic encoding module can encode HiCo and LoCo type magnetic stripe cards Magstripe When loading magnetic stripe cards make sure the stripe is on the left and underneath when viewing from the front of the printer Refer to your PC Badge printing application for instructions on how to print and encode a magnetic stripe card Using self adhesive cards We recommend only self adhesive cards supplied by Ultra Electronics via your ID Card Printer supplier There are many different types of self adhesive cards Thorough investigation and testing has shown that poorer quality or incorrect card types will cause problems in the printer These problems range from poor image quality failure to feed from t
6. YMCK and black film fitted 2 Replace dye film with a new roll ID Card Printer User Manual 99 ID Card Printer User Manual Problem Probable Cause Mis registration of Colours 1 Card is slipping due to dirty l rollers Ghosting on Photographs etc Dust and debris on surface of the card white ovals 2 Contaminated with oily deposits darker blotches 3 Card surface uneven White patches Small Areas of Wrong Colour 1 Small areas where 1 or more colour layers have been missed from the image Slight cutting of dye film due to Printhead density set too high Jagged scratches Dark or lighter vertical lines on card always in the same place Card striking something during the print process Card not running smoothly along the platen runway Vertical white line down one or both ends of card Incorrect driver setting Image page size incorrect Incorrect image start or end position settings Printhead has damaged heating elements White line along length of all cards always in the same place Problem Magnetic Encoding results are inconsistent Probable Cause Card slipping when moving over the recording head Incorrect cards fitted HI Co Lo Co Cards do not encode Card incorrectly oriented when fed into printer Driver selections are incorrect for encoding 3 Incorrect or defective cards ID Card Printer User Manual 30 Solution 1 Clean
7. C 50 to 86 F Protection from direct sunlight and chemicals Protection from abrupt temperature changes Relative humidity 20 7096 Sufficient space for Opening the top cover cable access at the rear ID Card Printer User Manual 5 ID Card Printer User Manual Hopper Stacker HOPPER Insert the hopper into the aperture at the back of the printer and click into place Always fan the cards to ensure the cards are not sticking together before inserting into the hopper and handle the cards carefully to keep the surfaces clean as finger marks can affect the print quality STACKER Insert the stacker into the aperture in the front panel and click into place The stacker can hold up to 30 20mil to 40mil 0 51mm to 1 02mm thick cards The printer can be operated without the stacker Prepare the cleaning roller Open printer then A Remove the cardboard transit piece B Peel off carefully the protective layer from the cleaning roller C The cleaning roller is blue and has a tacky surface ID Card Printer User Manual 6 ID Card Printer User Manual Install the dve film e Remove the dye film its packaging Place the loaded spool into the rear slots and the take up spool into the front slots e Close the printer Connect the power supply Select the connector for your region and connect to power supply unit Plug
8. all rollers See page 20 of this document 1 Ensure cards are kept clean and protected from dust amp debris 2 Replace cards with clean ones and do not handle print surface 3 Replace cards 4 In the driver reduce printhead power setting or determine which end of card is cutting the film amp adjust image start or end position accordingly in the driver 1 Check print path is clear 2 Contact your supplier s Technical Support department for advice on clearing the platen 1 Ensure the driver is not set to white border 2 Ensure page size 86 9mm x 54mm with margins at O in badging application 3 Adjust settings in driver 1 Contact your supplier s Technical Support department for advice on printhead cleaning or replacement Solution Clean all rollers are clean See page 20 of this document Ensure the correct cards Hi Co or Lo Co are being l Position card with the stripe underneath and to the left when inserting into printer Check the Printer driver settings are correct Ensure the correct cards Hi Co or Lo Co are being used Problem Slow Information download from computer to printer No information download between PC and Printer but printer can print internal test cards Prints stuck in spooler Print spooler will not automatically un pause after each print ID Card Printer User Manual Probable Cause Computer polling access control system in background Co
9. card from the flip mech Make sure the flip mechanism rotates freely Do not pre stage a card in the printer before printing Ensure the card is being fed into slot in the front when the printer display asks you to Ensure card is inserted far enough into the slot for printer s rollers to grab it Remove card from flip mechanism and insure the flip mechanism rotates freely Make sure your card stacker tray is empty Make sure your card stock is within the printers recommended specifications ID Card Printer User Manual 26 ID Card Printer User Manual Error Message Probable Cause Solton 1 Open the lid and remove the card if possible Note You can use the arrow buttons on the front to try and move the card The card has failed to move into the If not close the lid and see if the card will correct position in the printer eject 2 Once removed make sure your cards are within the printers recommended specification 3 Clean the printer rollers Card Jam please clear printer mechanism Code 06 00 to 06 27 Make sure you are using genuine film load a new roll of film to The printer detects an invalid RFID from the original printer supplier continue film tag cheaper clone supplies can cause Code 07 00 this problem Install a new roll of film Make sure you are using genuine film from the original printer supplier cheaper
10. clone supplies can cause this problem Check there is dye film installed if not install a roll of film No film detected please SUBE ll plo 1080 While advancing the dye film to the P onnue correct starting position the printer S oompietely expended if so install a Code 08 00 to 08 18 does not see the film advance Sw Tell Make sure your dye film gear is meshing with the film teeth Make sure you have the correct power supply plugged into the printer Try installing a new roll of ribbon Make sure you are using genuine film from the original printer supplier cheaper clone supplies can cause this problem This could be a new film type for the printer so a firmware upgrade might be needed Download the latest firmware from our website and install it This could be genuine film but the incorrect type for your printer check with your supplier Unsupported film please load different film to continue Code 09 00 The printer has validated the dye film but the configuration of colors is unsupported ID Card Printer User Manual 97 s ID Card Printer User Manual Solution Make sure you have the right film type fitted in your printer 2 Check that your driver settings are correct 3 Reinstall the printer driver Note If printing prn s to the printer it can bypass the driver settings and can produce this error essoge Probable Cause Wrong fil
11. has been used Firmware version the total number of cards printed and the printer s serial number for example Select OK Step through v ip N each option using the Next To view an option press OK Then press Back to retur to this menu Press OK to return to the previous menu option Info ID Card Printer User Manual 10 ID Card Printer User Manual Hand feed This feature enables you to select whether cards should be fed into the printer from the Card hopper at the rear of the printer or by hand one at a time from the front of the printer There are 2 settings e OFF This is the default setting Cards will be fed T automatically from the card hopper e ONI At the start of each print the printer will request you to feed a card through the card feed slot in the front of the printer Note Cards will not be fed from the card hopper EUR Press the Change button Once the desired mode is to toggle the mode between selected press the Save ON and OFF button When Hand Feed mode is set to ON the printer will prompt you when it is time to place a card through the card feed slot in the front of the printer It will flash the display and show a text message en On a ID Card Printer User Manual 3 ID Card Printer User Manual Advanced this option currently contains a single item Mag self N wae test Othe
12. in and connect to printer which will automatically switch on Display should show the model and Soft button options USE IMPORTANT Please do not connect the USB until the CDROM has been installed ID Card Printer User Manual 272 ID Card Printer User Manual Load the Driver CD in to vour PC 1 Load the driver CD ROM into the PC Note If the CD does not run automatically click the start button then click on run Type D autorun where D is the drive letter for your CD drive then press the return key 2 Now follow the on screen instructions to install the printer driver 8 On completion of installation connect your printer to the PC with the USB cable I Now your ID Card Printer is ready to print ID Card Printer User Manual 8 ID Card Printer User Manual m USING YOUR ID CARD PRINTER Printer parts ME 1 Lid opening latch 2 Thermal print head 3 Card cleaning roller 4 LCD display screen 5 Soft function buttons 6 Hand feed cleaning card entry 7 30 card capacity stacker 8 100 card capacity hopper 9 USB port 10 DC power input 11 Ethernet Port ID Card Printer User Manual sts ID Card Printer User Manual Front display panel The front display panel has a text display and 2 push buttons These buttons act as soft buttons i e their function varies depending on the text displayed in the square brackets 1
13. it is recommended that you turn the cleaning card over and select yes then repeat step D ID Card Printer User Manual 20 ID Card Printer User Manual Replacing the cleaning roller A new cleaning roller is supplied with every new dye film roll Open the printer and remove the used dye film then A Pull out the used cleaning roller This is the blue roller positioned behind and below the rear dye film spool B Remove the metal bar from the centre of this cleaning roller C Slide the metal bar into the new cleaning roller D Peel off the protective layer carefully to reveal the tacky surface E Place the new cleaning roller into printer ID Card Printer User Manual 21 ID Card Printer User Manual Cleaning the printhead using the Cleaning Pen We recommend that vou clean the print head each time you replace the dye film e Take the cleaning pen from your cleaning kit e Open the printer and carefully rub the pen several times along the complete length of the print head ID Card Printer User Manual DD ID Card Printer User Manual UPGRADING TO DOUBLE SIDED OPERATION For users with a single sided ID Card Printer a double sided upgrade kit can be purchased from your ID Card Printer s With this simple drop in kit you can change your single sided printer into a double sided printer and be printing double sided duplex cards in seconds
14. DICSHOOUIG EE eeendaaieed 26 The information contained in this document is subject to change without notice Ultra Electronics Limited shall not be liable for errors contained herein or for incidental consequential damages in connection with the furnishing performance or use of this material This document contains proprietary information belonging to Ultra Electronics Limited and may not be wholly or partially copied stored in a data retrieval system or used for any purpose other than that for which it was supplied without the express written authority of Ultra Electronics Limited All rights are reserved The HoloKote feature is protected by US PATENT No 5 990 918 and by EUROPEAN PATENT SPECIFICATION EP 0 817 726 B1 Microsoft and Windows 2000 XP and Windows 7 are trademarks of Microsoft Corporation Copyright 2010 Ultra Electronics Limited SAFETY INSTRUCTIONS To prevent electric shock do not remove covers Do not attempt to service the printer yourself There are no user serviceable parts inside In the event of malfunction refer servicing to your printer s supplier Use only a power source within the limits marked on the bottom panel Take care not to spill any liquid on the printer Ensure that the power supply cord is not longer than 2 metres in length and includes a properly grounded connection If using this printer in Germany To provide adequate short circuit protection and over current protection for this printer t
15. ID Card Printer User Manual 05 TROUBLESHOOTING Lid Open please close to continue Code 01 00 to 01 12 Out of cards please refill the hopper and press retry Code 02 00 Hand feed error please select and try again Code 03 00 Flipper Card Jam please clear printer mechanism Code 04 00 to 04 12 ID Card Printer User Manual The lid is open either during a print job or when there Is a print job pending The printer can not feed a card from the input hopper The printer is in hand feed mode and has not detected a card inserted in the front for ten seconds If the printer is in hand feed mode Card is jammed in the flipper mechanism If the printer is feeding from the hopper Card is jammed in the flipper mechanism Close the lid to continue Do not open the lid while the printer is printing or if there is a print job being sent to the printer Make sure your card hopper has cards in it and is seated correctly Take the card stock out and fan them and also make sure they are not warped Make sure your card stock is within the printer s specifications Clean the printer rollers Ensure the card is being fed into slot in the front when the printer display asks you to Ensure card is inserted far enough into the slot for printer s rollers to grab it Do not pre stage a card in the printer before printing Open the lid and remove the
16. ecifications printhead to cool range or is too hot 3 Make sure your printer has proper air Code 14 00 to 14 01 flow around it 4 Your printer driver settings for Print Head Power might be set to high Reset them to 50 Image too dark Please cancel print job and reduce driver printhead power settings to try again Code 15 00 1 Reduce the Print Head Power settings Your printer driver settings for Print in the driver to 50 Head Power are set to high 2 Make sure the correct power supply is connected 1 Check the inside of the printer for obstructions 2 Check to make sure the correct power supply is connected Can t Lift Head Check The printer is attempting to move Printer Mechanism internal mechanical parts but does Code 16 00 to 16 08 not detect any movement ID Card Printer User Manual 28 ID Card Printer User Manual Solution or Message Probable Cause Can t Drop Head Check The printer is attempting to move Printer Mechanism internal mechanical parts but does Code 17 00 to 17 01 not detect any movement 1 Check the inside of the printer for obstructions 2 Check to make sure the correct power supply is connected Mag Verify Fail Press Retry or Cancelto The printer does not detect the RFID continue PCB Code 19 00 to 19 02 1 Make sure you have the correct power supply plugged into the printer 2 Try installing a new roll of
17. he building installation must be protected by a 16 Amp circuit breaker Bei Anschlu des Druckers an die Stromversorgung mu sichergestellt werden da die Geb udeinstallation mit einem 16 A Uberstromschalter abgesichert ist When handling the printer avoid touching the thermal printing edge of the thermal print head Any grease and contamination will shorten its life Before transporting the printer remove the dye film amp card hoppers and pack the printer in its original packaging FCC Declaration This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense NOTE changes or m
18. he card hopper dye film being cut and cards getting jammed in the roller mechanism ID Card Printer User Manual RT ID Card Printer User Manual To access the printer driver settings In Windows 2000 and XP tart 1 On the PC go to Start 1 Right mouse click on the ID Card tg sla then Printers and Faxes Printer s driver and select the Printing Preferences option To access the printer driver settings in Windows Vista and 7 l On the PC go to the 2 Select Printers Right mouse click on Windows logo then the ID Card Printer s Control Panel driver and select the Printing Preferences option a Printing Preferences gnetic Encoding LHi Cand Front Understanding each individual driver setting The printer driver contains a built in help file in HTML format this file gives an excellent clear explanation of each driver setting To view the driver s help file go to the printer preferences as described above and click on the Help button in any of the tabs mtg cl Copies t EY Xx Y 1038 x 42 Pine 323753 2 825 hahi u ID Card Printer User Manual 18 ID Card Printer User Manual CLEANING IS MPORTANT e Printer care is an important factor of your printer s good operation and longevity down time V e Maintaining a regular cleaning routine will give you optimum print quality and prevent e We recommend that you clean the rollers and print
19. head each time you fit a new roll of dye film CLEANI NG I S EASY AND I NEXPENSI VE If you have not already done so order a cleaning kit see the Cleaning Supplies box on the next page e Aclean printer produces better quality cards as dust and dirt are not present when the card is being printed A clean printer is much less likely to require factory maintenance and the print head in your printer will last for many years of normal use Remember particles of dirt can damage the printhead A clean printer produces better quality magnetic encoding THE CLEANI NG SYSTEM There are three main parts to your printer s cleaning system l Clean the rollers using the Cleaning Cards You use a Cleaning Card to remove dirt from the print path This should be used each time you replace your dye film every 250 to 300 prints If you print only a few cards a day we recommend that you clean the printer more often Clean your PVC cards using the Cleaning Roller There is a disposable Cleaning Roller fitted inside the printer to remove dust amp debris from the surfaces of the PVC cards This will prolong the life of the printhead and will help maintain image quality It should be replaced every time you replace your dye film A replacement Cleaning Roller is supplied free with every new roll of dye film Clean the printhead using the Cleaning Pen There is also a Cleaning Pen which is used to clean the printhead We recommend you u
20. m type Please load different film to Can arise if sending a color print or continue or press cancel to overcoat print job to a single color clear print job monochrome film Code 10 00 to 10 06 1 Make sure you are using genuine film from the original printer supplier Can t find panel Please cheaper clone supplies can cause check film and printer The printer cannot find the requested this problem mechanism or press color panel within 8 panels of its 2 Make sure your dye film gear is cancel to clear print job starting point meshing with the film teeth Code 11 00 to 11 02 3 Make sure you have the correct power supply plugged into the printer 4 Try installing a new roll of ribbon HFID PCB Missing Reconnected PCB to The printer does not detect the RFID continue PCB Code 12 00 1 Make sure you have the correct power supply plugged into the printer 2 Try installing a new roll of ribbon Print Head Error switch Turn off the power then make sure printer off and reconnect head cible sn obce ci the printhead cable is connected print head cone ei y 2 Check to make sure the correct power Code 13 00 supply is connected The printer detects that the print Turn off the printer so to allow the printhead to cool down 2 Check to make sure your room Overheat error switch temperature is with in the printer off and allow The print head temperature is out of recommended sp
21. odifications to this equipment without the express written authority of Ultra Electronics Limited could void the user s authority to operate the equipment CCC Declaration EE EKAR an EARNER ZO RIBEARBEXZCAX ERST Do HX P AJ Bene ss FH PNA THRUSH WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures ID Card Printer User Manual m 5 7 PRINTER INSTALLATION Welcome Thank you for choosing this I D Card Printer Before setting up your printer using the Driver CD ROM please follow the simple steps in this guide on installing your printer This guide helps you make your printing experience more enjoyable and secure Unpacking Please ensure you have all the items listed before you start installation 1 ID Card Printer gan Hopper and Stacker USB Cable 2m Do not connect Power Adaptor amp Leads Driver CD ROM Cleaning Cards 2 T cards Getting Started Guide E T v iO U B WU N ID Card Printer User Manual 4 ID Card Printer User Manual I MPORTANT do not connect USB vet It is important to install the printer s Driver CDROM first before connecting the USB cable between your PC and ID Card Printer Printer location requirements Normal office environment with A properly grounded power supply Ambient temperature 10 to 30
22. r items may be added in the future ext e Mag self test select Ok on this option if you wish to verify the magnetic encoding operation of the printer You will be asked to confirm that you wish to encode and print a test card If you select Yes the printer will feed a card from the hopper encode the magnetic stripe and print an internally generated test image on it Note if your printer does not have a magnetic encoder fitted it will be unable to conduct this test and will instead display the message PEVIDUS MENU Mag not fitted Net 2 2 Uk Press OK to return to the previous menu option Advanced ID Card Printer User Manual 14 ID Card Printer User Manual 300YMCKO dye film is generally the appropriate choice for colour printing with both single sided and double sided duplex printers 250YMCKOK dye film for duplex models only is more economic when printing in colour on the front side and black on the rear 1000K amp 600KO dye film where cost is critical monochrome printing is a fraction of the cost of colour printing The table below is a guide to selecting the best dye film to use for any intended application mmm ow E Single sided S amp Duplex Colour 1 side only 300 printing on 1 side only YMCKO 300YMCKO Monochrome Black Red Blue Single sided Green 1000 printing on 1 side only Mire cad Gold Silver White Sc
23. ratch Single sided Black Overcoat 600 printing on 1 side only c 600KO Colour front amp T Biscieibacie 250 printing on 2 sides YMCKOK 250YMCKOK Colour front amp 150 printing on 2 sides YMCKO 300YMCKO colour back Ribbon Panel Layout Key Y yellow M Magenta C cyan K resin O overcoat No Colour ID Card Printer User Manual 15 ID Card Printer User Manual Card material Not all white plastic cards are the same For best image quality always use high quality video grade PVC cards Pure PVC card stock or laminated PVC polyester cards are available The latter are more durable and better suited to heavy use and heat lamination when required For access control and smart card applications your dealer should provide the appropriate type for direct to card printing For good consistent results stick to a single variety of good quality cards such as those available from your ID Card Printer s supplier Card size e CR80 Standard 3 375 x 2 125 86 5 mm wide x 53 98mm high e CR79 3 03 x 2 051 83 90 mm wide x 51 0 mm high Card thickness e Minimum 0 015 0 38mm e Standard 0 030 0 76mm e Maximum 0 063 1 60mm To obtain good quality prints the card must be Glossy white Free from dirt and grease Free from surface contamination Free from pits and bumps in the surface Free from burrs at the edge of the card Completely flat 85 6 mm 3 375 inches
24. ribbon The printer has printed more than 700 cards since the rollers were last cleaned It needs to be cleaned to 1 Clean the print rollers prevent deterioration of print performance Clean Required Please clean rollers to avoid deterioration Code 21 00 to 20 01 Wrong PSU Please switch printer OFF and check the power supply Code 23 00 The printer detects a low level of 1 Make sure the correct power supply is output from the Power Supply Unit connected 1 Ribbon sticking to card 1 Ensure cards are not already used Then lower the printhead power settings Problem Dye film cutting during the print operation Image printing over the ends of the card 2 Adjust either the image start if cutting at beginning of film panel or the image end if cutting at rear of film panel Image is printed outside A used roll of dye film has been Fita new roll of film the colour panels Puts a fitted coloured band across one Take up spool wound too loosely end of card Remove loose film Areas of Dye film peeling Card has been used and has Use only brand new cards not ones off card Dark mosaic like overcoat layer on it which failed to print fully image Cards printed incorrectly 1 Failure to re set driver settings Set correct the driver settings for after switching between 2 Aused roll of dye film has been Colour Format
25. rrupted Driver or spooler Incorrect printer driver selected in the Windows Printers amp faxes panel Incorrect port selected Driver corrupted Print spooler paused Printer communication blocked Damaged file is at front of print queue Driver name has been changed and the PC has not yet been re started Corrupted printer driver file Solution Operate from a dedicated PC Update with latest driver Select the correct printer driver in the Windows Printers amp faxes panel Check port selection in driver properties Update with latest printer driver Un pause the print spooler Clear the spooler and reset the printer Delete the damaged print if necessary and reset the printer Shut down and then re start the PC Un install the printer driver and then re install ID Card Printer User Manual 31 seen Data Protection sagen TY i wr il ope 8 ER ATE ESAS ATE EE ARTERA TIE ar A BLA AE RRP a Kur REC EUH TIERE EMG ERE CRH TE SE IO FR WARNING This E a cims wot in a dornestc ermimnm ent fis product may cause nacio nie m which casas fs user may ba mquime d fo zai aic qui ae resumes
26. se this if any lines are seen on printed cards To clean your printer follow the three main steps on pages 20 21 and 22 ID Card Printer User Manual 19 ID Card Printer User Manual Cleaning supplies Two cleaning cards and a cleaning roller sleeve bar are bundled with each new ID Card Printer You can also purchase additional cleaning kits which include cleaning cards rollers and pens e Cleaning Kit 10 cards 1 pen Part number 3633 0053 e Cleaning Roller Kit 5 sleeves 1 roller bar Part number 3633 0054 Cleaning the printer rollers with the Cleaning Card To prevent the PVC cards slipping on the rollers during printing we recommend that vou clean your printer using a cleaning card each time you replace the dye film A Select Menu option 1 Clean rollers press Ok and follow the on screen instructions B Remove the cards lift out the rear feed hopper and then press Next Remove film open the lid and lift out the dye film Leave the lid open and press Next C Ready to clean Take a new cleaning card from its packaging and then press Yes D Insert cleaning card into slot when prompted place the narrow end of the cleaning card into the front card feeder slot The card will automatically enter the printer and the rollers will be cleaned When the cleaning cycle is finished the cleaning card will be ejected Clean again for maximum cleaning effect
27. used to upgrade other machines 4 Q Dol have to keep this special upgrade dye film or spool for future use A Just use the film from this special upgrade kit to print cards as normal Keep the empty blue upgrade spool for reference and warranty confirmation 5 Q What kind of dve film should use now A The upgrade dye film will work the same as the standard 250YMCKOK dye film which is used to print color on the front and resin black on the rear of a card You can also use the 300YMCKO to print color on both sides of the card if you prefer You will need to adjust your Driver settings depending on your requirements ID Card Printer User Manual 24 Product Code Dve film e 300YMCKO 250YMCKOK e 600KO e 1000K ID Card Printer User Manual Description YMCKO 5 panel dye film 300 images YMCKOK 6 panel dye film 250 images KO 2 panel black resin dye film 600 images Monochrome black resin 1000 images Various monochrome colors available 2 digit supplier code Product Code Cleaning Kit e 3633 0053 e 3633 0054 Product Code Upgrade Kit e Call supplier Cards Description Contains 10 cleaning cards and 1 pen Contains 5 cleaning roller sleeves and 1 roller bar Description Double sided duplex Upgrade Kit e All standard PVC ISO CR80 sized cards e HoloPatch Magstripe cards are available Card thickness 0 51mm to 1 02mm 20mil to 40mil
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