Ultimate and Compact Roller Garage Door
Contents
1. WV Warm Protection PRODUCTS LIMITED Ultimate and Compact Roller Garage Door Operation and Maintenance Manual October 2015 Firstly Thank you for your recent purchase of a Roller Shutter Garage Door from Warm Protection Products Limited Our wish is to make sure our customers are satisfied in every way we possibly can Therefore we ask you to read this manual carefully to ensure you get the best from your new garage door for many years to come WV Warm Protection PRODUCTS LIMITED Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com W Warm Protection PRODUCTS LIMITED Contents Introduction 4 Looking after your Garage Door 5 Operating Instructions 6 Rollixo Remote Control Unit Parts List 8 Power Failure Manual Override 9 Compact Roller Door Parts List 10 Ultimate Roller Door Parts List 11 Declaration of Conformity 12 Declaration of Performance 13 Warranty and Guarantee 14 Service Call Record 15 Installation Information Unique Serial No Door Type Date Installed Installation Company Installation Engineer Installation Company Tel No Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com Introduction BEFORE OPERATING YOUR DOOR FOR THE FIRST TIME PLEASE TAKE TIME TO READ AND FULLY UNDERSTAND THE CONTENTS OF THIS MANUAL AND ANY OTHER DOCUMENT RELATING TO THE DOOR SUPPLIED ALL REL2. PLEASE NOTE In line with Warm Protection Products Limited s policy of continuous product improvement we reserve the right to make changes without prior notification Whilst every effort has been made to provide an accurate representation colours shown in this brochure are for illustrative purposes only and may vary from the product received Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com Service and Maintenance Record To comply with CE legislation and to ensure warranty cover your roller garage door should be serviced at least once per year failure to keep the door service schedule will invalidate the warranty Only approved Warm Protection Products Limited agents should be used service agents should fill in and date the forms Date Year One Work carried out Work performed by Print Signed Company name Notes Year Two Year Three Date Year Four Work carried out Work performed by Print Signed Company name Notes Year Five Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com WV Warm Protection PRODUCTS LIMITED Warm Protection Products Ltd Unit 5 Throckley Way Middlefields Industrial Estate South Shields Tyne amp Wear NE34 ONU Tel 0191 455 9707 Fax 0191 427 6855 Email addmin warmprotection com Web www warmprotection com Copyright 2013 Warm Protection Products
3. system 3 and issued protocol on product ITT No 11325 394907006 and ITTNo11 325 392981 N A Characteristics Watertightness Dangerous substances Resistance to wind load Thermal resistance Air permeability Safe opening Definition of geometry of qlass components Mechanical resistance stability Operating forces Durability of the performance characteristics Declared Performance Harmonised standard Class O None Class 2 5 7w m2 k Class 0 EN 13241 1 2003 A1 2011 Pass Pass Pass Pass 3300 cycles Specific Technical Documentation Not applicable 10 The performance of the products identified in points 1 and 2 is in conformity with the declared performance in point 9 This declaration performance is issued under the sole responsibility of manufacturer identified in point 4 Signed for and on behalf of the manufacturer by F Chapman Mr J Chapman Managing Director Date of Creation 28 06 2013 Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com Warranty The warranty for this product is only granted if 1 The installation servicing is carried out by an authorised approved competent installation engineer following Warm Protection Products Ltd fitting installation instructions 2 No additional objects are attached to the door 3 Only original Warm Protection Products Ltd parts are used 4 Annual maintenance check service are performed and logged in
4. the maintenance manual 5 The door is regularly cleaned at least 4 times per year 6 The door operation cycle is based on an average of 3 complete operations per day 7 The safety requirements laid down in BS12453 and BS12445 Standards show that power operated doors must be maintained at least once a year with all maintenance work servicing documented in the log maintenance manual 8 Failure to maintain the door will invalidate the warranty and CE marking Our Five Year Guarantee GENERAL WARRANTY Rolladoor electric operators spares and accessories are warranted against manufacturing defects for a period of two years from the date of purchase ADDITIONAL PERFORMANCE GUARANTEE The paint finish can be expected to provide a weatherproof membrane i e will resist perforation of alloy substrate due to corrosion from the weatherside Any fade of colour change shall be limited and uniform given equal exposure to the local environmental conditions The guarantee applies to the weatherside of the door curtain only and is subject to the following conditions 1 The garage door must be free of impact or mechanical damage scratches tears scuffs or other surface abrasions 2 Surfaces must be freely exposed to washing by rainfall and kept clear of bird droppings accumulated dirt and debris 3 The guarantee applies only to the weatherside and where more than 5 of the surface area of any one door is affected Corrosion discolouration or other effect
5. ATING MANUALS SHOULD BE KEPT INA SAFE PLACE BY THE END USER ALL PERSONS USING THE POWER OPERATED SHUTTER MUST BE SHOWN HOW TO OPERATE THE GARAGE DOOR PROPERLY AND SAFELY 1 When operating the door the user must be in sight of the door at all times 2 When operating the door do not place fingers near or in the shutter guide tracks at any time or within any moving part of the door 3 Do not allow children to operate play with the door or any electrical switching equipment 4 Do not attach objects or make alterations to the door as this may cause damage personal injury and invalidate the warranty 5 Only operate the door when in full view and if no objects or persons are in the path of the doors decent 6 Minus temperatures and freezing conditions can cause the roller shutter curtain to freeze together or freeze the bottom rail seal to the floor In such weather conditions we recommend keeping the door in view when operating the up movement and if impaired the door is to be immediately stopped to prevent damage occurring Only when the ice on the door has melted is the door to be operated again 7 Beware of operating the door in high winds Operating the door in high winds can cause the centre of the shutter curtain to bow activating the safety device in the bottom rubber seal 8 Inthe event of a malfunction the operator end user should follow the advice given in the operation and maintenance manuals and if applicable contact
6. E REFER TO THE ROLLIXO USER MANUAL SUPPLIED WITH THE DOOR Ensure the opening is clear of any obstructions and that the operator is in full view of the door Q RE Press the large black button in the centre of the During the closing cycle if the door detects an hand held transmitter key fob for 1 second and obstruction it partially reverses and stops the door will start to move to the fully open or The remote control receiver will emit a closed position and stop By pressing the black warning light flashing rapidly to confirm it button again the door will perform the opposite has hit an obstacle Remove the obstacle and sequence and stop press the black button again to close the door STOP DOWN During the up or down cycle you can stop the door by simply pressing the black button on the key fob The next press of the black button on the key fob will send the door in the opposite direction from which it was moving Rip a OR e e If the OSE safety system has a fault or fails to operate the door can be brought down by pressing and holding the down button on the control receiver board or by keeping the black button held down on the downward cycle of the operator key fob a Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com Sa es The door can also be operated from the Rollixo control unit vi
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8. a the UP STOP DOWN buttons ALARM MODULE The Rollixo control unit is fitted with an alarm module If an attempt is made to lift the door when fully closed the alarm will activate and sound for two minutes The alarm can only be turned off with the hand held transmitter by pressing the big central button The door cannot be operated while the alarm is sounding A SMOOVE WIRELESS SWITCH To operate the Smoove wireless switch simply touch the up arrow to take the door up or the down arrow to take the door down To stop the door at any intermediate point press the MY button Es RTS WIRELESS KEYPAD To operate the RTS keypad press in your code number normally 4 digits then press the top left hand button for one second The door will move in the desired direction and stop To stop the door during its travel press the button again After twenty seconds the unit requires the code number re entering in the same way to operate the door Safety Check At least every six months check the OSE safety beam in the bottom of the rubber seal by lowering the door half way down and obstructing the path of the door to land on your hand handshake position The rubbers will crush together and stop reverse the door Simply press the key fob button again and the door will operate normally Fault Finding operating diagnostics Fault finding diagnostics can be found in the Rollixo RTS User Manual English section page 5 supplied with the door control uni
9. e Directive 1989 106 EEC Construction Products Directive 1999 5 EC R amp TTE Directive Standards applied EN 13241 1 2003 Industrial commercial and garage doors and gates Product Standard Part 1 EN 12445 2000 Safety in use of power operated doors Test Methods EN 12453 2000 Safety in use of power operated doors Requirements EN 12604 2000 Industrial commercial and garage doors and gates Mechanical aspects Requirements EN 12605 2000 Industrial commercial and garage doors and gates Mechanical aspects Test methods Documentation manager Warm Protection Products Ltd F Chapman Mr J Chapman Managing Director Date of Creation 04 06 2013 Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com WW Warm Protection PRODUCTS LIMITED Construction Products Regulation DECLARATION OF PERFORMANCE NO 001 CPR2013 Identification type Serial Number Intended use Manufacturer Authorised representative Assessment and verification of constancy of performance Notified body European Technical Assessment Declared performance Ultimate Garage Door and Compact Garage Door No 001 Yellow Label Roller Garage Door Rolling Commercial Shutter Warm Protection Products Ltd Unit 5 Middlefields Industrial Estate South Shields Tyne amp Wear NE34 ONU N A System 3 4 TUV NORD GmbH Hanover performed initial type testing under
10. o the Rollixo RTS Installation Manual and Rollixo RTS User Manual supplied in the Remote Control Kit Somfy CSi Manual Override a Motor wal XA Rollixo rake RTS Controller Optional gt Magnet Smoove Wall B A XSE OSE Switch i Safety Edge gt lt Transmitter OSE Stop Block Optical Safety Edge Rubber Optional LED Indicator Light Program Button Channels e sOmfy le Wt Main Button Remote Control Wireless XSE OSE Safety Handset Key fob Edge Transmitter Rollixo RTS Controller with Internal Push Buttons and Fault Diagnostic LED s Optional Smoove Optional RTS Wireless Wireless Keypad Wall Switch Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com o Plant on Motorised Make Up Details for Compact Roller Garage Door 54 56 1 Endplate 9 Locking Straps 2 Bearing Holder 10 Shutter Curtain 3 Adjustable Axle Cap 11 XSE OSE Bottom Rail Transmitter 4 Back Box 12 Bottom Rail 5 Tube 13 OSE Stopper Block 6 Front Lid 14 Guide Rail 7 Tube Motor with Override 15 Curtain Endlock for Profile 54 8 OSE Rubber 16 Curtain Endlock for Profile 56 17 Endlock Screws for Profile 56 18 Rollixo Remote Control Unit 19 Override Winding Crook 20 Override Eye 21 Smoove Wireless Wall Switch 22 RTS Wireless Keypad 23 Switch off Alarm Magnet Operation and Maintenance Manual Warm Protection P
11. roducts Limited www warmprotection com Plant on Motorised Make Up Details for Ultimate Roller Garage Door 75 1 Shutter Curtain 2 Bottom Slat Carrier 3 OSE Rubber 4 OSE Rubber Blocks 5 Guide Rails 6 70 125 oct tube 7 Double Rollers 8 Locking Straps 9 Endlocks 27 oo 10 Box Ends 11 Top Box 12 Front Lid 13 70 oct tube Safety Brake 125 oct tube Dummy End 14 Safety Brake 15 Rollixo Remote Receiver 16 Override Motor 17 Smoove Wireless Wall Switch 5 O O 18 RTS Wireless Keypad 19 Locking Strap Collars 20 Vision Slat 21 Vision Endlock RH2 22 Vision Endlock RH1 23 Override Crook 24 CSI Motor Plate 25 Override Eye 26 XSE OSE Bottom Rail Transmitter 27 Switch off Alarm Magnet Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com WW Warm Protection PRODUCTS LIMITED EC Declaration of Conformity WARM PROTECTION POWER OPERATED ULTIMATE COMPACT GARAGE DOORS In accordance with the EC Machinery Directive 2006 42 EC We the company Warm Protection Products Ltd Unit 5 Throckley Way Middlefields Industrial Estate South Shields Tyne amp Wear NE34 ONU Hereby confirm that the apparatus Warm Protection Ultimate and Compact Roller Garage Doors Conforms to the following EC Directives 2006 42 EC Machinery Directive 2004 108 EC EMC Directive 2006 95 EC Low Voltag
12. s arising from elements within the building or from abnormal pollution or contact with aggressive fumes or chemicals are excluded 4 The guarantee begins at the time of first delivery of the product by Warm Protection Products Limited 5 This guarantee is valid for doors sold in the UK and Republic of Ireland only 6 In the event of a justifiable and agreed claim the company may replace the door or offer a refund at its sole discretion Any refund will be limited to a maximum value equivalent to the list price of the door applicable at the time of purchase 7 Small template marks may appear on the inside of the top section of the Rolladoor curtain where the locking straps appear this is normal and will not interfere or damage the door are void from guarantee 8 Wearing of the Rolladoor curtain may appear and be visible when the Rolladoor curtain is fully open This wear is due to the lead in of the curtain in the guide tracks The wearing is common and will not result in a defect of the shutter door The wearing down of the paint to the aluminium will not result in further damage and is seen as general wear and tear This wear and tear is hidden within the guide tracks when the Rolladoor is fully lowered This wear and tear will not be taken as a fault on the door and the Rolladoor curtains will not be replaced if these marks appear All other parts of the door are guaranteed against manufacturing defects for a period of two years from date of purchase
13. t Maintenance Key fob batteries 1x CR2430 XSE OSE safety batteries 1x AA3V6 lithium battery AAIVS NOT Compatible Rollixo receiver light bulb 1x E 14 25w Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com Power Failure and Manual Override In the event of a power failure or temporarily overheating the motor is protected by a thermal cut out the door can be operated manually BEFORE USING THE MANUAL OVERRIDE THE POWER SUPPLY TO THE ROLLER DOOR MUST BE SWITCHED OFF To operate Hold the manual override handle in line with the eye and rotate the handle in the desired direction to either open or close the door DO NOT OVERWIND WHEN RAISING THE DOOR ALWAYS LEAVE THE CURTAIN HANGING INTO ITS TRACKS WHEN LOWERING THE DOOR NEVER WIND DOWN TOO FAR JUST ENOUGH TO LAND ON THE FLOOR Drop Eye Manual Override Pal Drop eye Locate the Crook Hook into the drop eye and hold handle at 45 degrees then rotate to wind up or down as required f Fixed Eye Manual Override Fixed eye Locate the Crook Hook into the fixed eye and hold handle straight then rotate to wind up or down as required e Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com Rollixo Remote Control Unit somfy and OSE Safety Edge For all installation maintenance technical and operator instructions please refer t
14. the installation company Repairs and adjustments should be undertaken by qualified personnel Intended Use This Door is intended exclusively for domestic use on average 2 200 cycles per year and is not licenced for continuous operation The motor control unit and safety system must only be operated in dry areas Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com Cleaning 1 Power to the Garage Door should be isolated before washing 2 Periodically clean the door at least four times a year with soapy water rinse and allow to dry naturally Do not use corrosive chemical cleaning agents or jet washers Bird droppings are caustic and should be removed on detection For dusty areas or salt air environments the cleaning process should be increased 3 Marks on the paint finish can be cleaned using many types of car polish or touch up pens 4 Chips on the paint should be touched up to prevent corrosion of the metal 5 Check and remove any debris from the guide tracks and always ensure the path of the door is clear when in the closed position and free from stones leaves and debris 6 Your new garage door needs to be serviced annually by an authorised agent to maintain the CE mark and warranty Operation and Maintenance Manual Warm Protection Products Limited www warmprotection com Operating Instructions THE FOLLOWING DETAILS ARE A QUICK GUIDE FOR MORE DETAILED INFORMATION PLEAS
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