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Remote User Manual

1. N N N IF FACING PROPERTY FROM ROAD Fa PAVE N N Work Date amp Time To have underground lines located the state law requires a 3 full working days notice not including the day the notice is entered excluding the weekends and holidays This excludes a Design notice refer to page 15 and Subaqueous notice refer to page 16 This field will reflect the legal work date and time you are free to proceed with the digging when certain notice types are provided If there is a need to give more than the scheduled 3 full working days notice the notice may be scheduled up to 12 full working days in advance You will need to select the work date from the calendar Be sure to make note in the Instructions section that there was a change in the 3 full working days notice and when the digging work is scheduled to begin These fields cannot be adjusted to set a date time prior to the 3 full working days notice as it is against SC811 guidelines to process short notice requests or to make notations on notices that work is scheduled to start before the 3 full working days notice Work Date amp 09 25 2012 CA 11 59 PM Time wk TORRES IRETE To adjust the work date and time click on the Time calendar icon oe Su iwirs a Select the work date that you would like to have the 5 6 7 8 9 10 11 area marked The date range that can be selected ee will available Instructions The system will not let you sc edule over 12 Intersectio
2. REPLICATE FEATURE will copy a Notice and will not keep a history This is used when multiple notices are being processed when a notice is past the Update date or if the notice has expired When using the Replicate feature you should only be processing Normal Survey Meet Design and Subaqueous locate notices Please note when replicating a locate notice and you do not click Remote Work Information button to enter the new site location the following pop up box will appear This is alerting you that the mapping on the new locate notice was not modified Replicate No Map Change x D This ticket was replicated but the mapping was not modified Are you sure this is correct Sj Yes No If you select Yes the notice will be sent with the mapping from the previous notice If you select No the notice will not be processed and you can remap the area UPDATE FEATURE is used to perform actions on existing locate notices and will create a History It will tie the original locate with any or all actions that have been performed on the notice from the time the notice was originally created When using the Update feature you should be processing these types of locate notices Cancel No Show Resend Remark Update Contractor Update When using the Update function a Locate notice History will be created Thg View icon can be clicked on to show a list of the attached locate notices in historical order from most recent oa
3. I a im 6 Update L Replicate gt Actions View Without History With History History History Number Type Taken By Created 1312301315 Update RLB 12 30 2013 12 11 1312051989 Update KJJ 12 05 2013 03 37 1311130714 Normal RLE 11 13 2013 10 20 Number Type Taken By Created 1312300581 Normal JDE 12 30 2013 09 33 The people that can Update Resend Remarks No Shows or Cancel locate notices are e Any person with your company weather it by through Remote or calling into the center e Any person with a company that is doing the work for the company that called in the original notice sub contractor The sub contractor s name will need to be stated on the notice to do so 46 CANCEL This type of notice is used when any changes need to be made on a previously entered notice and the 3 full working days notice has not expired Keep in mind that you should never cancel a notice with history doing so will cause all of the notices listed within the Notice History to be cancelled If the 3 full working days has expired or if the notice has a history simply Replicate the notice to create a new one with the correct information needed This type of notice cannot be processed during SC811 After Hours Work Location Type Work Cancel ELECTRIC INSTALL SERVICE Work Date amp 01 03 2014 Follow the steps below if a new locate notice needs to be issued along with the cancellation First you w
4. Verify all information on the locate notice before Saving Save and Close If processing a single locate notice you may click on the icon The locate notice number will generate and must be given to the caller If multiple notices need to be made I Click the Save icon F18 this is located directly to the right of the Save and Close icon This will generate the notice number and then allow the notice to be Replicated to create a new notice Replicate Click Replicate icon j Remove Work Information Click Remove Work Information icon This function will remove the County Place Address the Street the Intersecting Street and the mapping of the previous locate This step is optional Complete the notice using the above instructions An example of the Work Location section on a Meet locate notice Work Location Type Work Meet CATV INSTALL MAIN LINE Y Work Date amp 09 19 2012 C 11 59 PM Time St County Place SC RICHLAND COLUMBIA Address 810 DUTCH SQUARE BLYD Intersection N ARROW VWOOD DR Directions ADDITIONAL ROAD BROAD MARK ENTIRE PROPERTY Instructions RIVER RD AND BAKERSFIELD LOCATORS NEED TO CALL THOMAS SMITH FOR A MEET ON SITE AT 803 321 1234 Meet locate notices will automatically include the following comment for the member operators being notified Locators Should contact caller to schedule day and time to meet and locate lines 14 DESI
5. Do not alter this in any way The Suppression telephone will determine which Member Utility will be suppressed Type This field is used to identify the company e Contractor A person or company that undertakes a contract to provide materials or labor to perform a service or do a job e Excavator Any person engaged in excavation or demolition e Facility Operator a company that subscribes notifications to SC811 to protect their underground facilities e Other any other type that does not apply with selection provided for example Subcontractor Source This field will indicate how the request was processed your Notice source is Remote If you are following up on an existing locate notice what was not originally processed via Remote you will need to change the source to Remote before you can save the locate notice Copy To This Email check box will email a copy of the Notice to the email address under the phone number in the Caller section Copy To Caller Name THOMAS SMITH Me Phone 803 939 1117 Email REMOTEUSERS SC1PUPS ORG Caller This field needs to reflect your name when entering new locate notices First and last name is required If you are copying an old locate notice make sure you change this field to your name if someone else called in the locate notice Phone This field is the second phone field located under the Caller information field This will auto populate your daytime number This field can be mo
6. JF Exact Street Segment QQ MAHAN ST ORANGEBURG 2i Intersection C MAHAN ST amp CHESTNUT ST 3 exactStret JO MAHAN ST ORANGEBURG JE street Begins Wih e PLEASE NOTE THAT PLOTTING THE INCORRECT AREA ON THE MAP CAN AND WILL AFFECT THE MEMBER OPERATORS WHO NEED TO BE NOTIFIED e MAKE SURE YOU OR YOUR SOURCE OF OBTAINING INFORMATION TO THE JOB SITE LOCATION IS YOUR INFORMATION ONLY e ALWAYS VERIFY YOUR CROSS STREETS TO ENSURE PROPER LOCATION ON THE MAP e PROVIDING DIRECTIONS TO THE JOB SITE ON YOUR NOTICES IS ALWAYS HELPFUL FOR THE MEMBER OPERATORS RESPONDING TO THE JOB SITE 36 To use the Draw Line DRAW LINE TOOL Change the marking tool Draw Line Hoover over where the dig Search Results site starts and left click to anchor a S JExact Street SEX AEST ROSE drag the mouse along the road until os i you reach the end of the dig site SAN ARROVWYOOD RD ST ANDRE 3 Intersecting Left double click to anchor the site HA ARROVWYOOD RD ST AND 3 Q BUSH RIVER RD ST ANDRE marker down The buffer zone on H 4 DUTCH SQUARE BLYD ST 3 OL INNSBROOK DR ST ANDRE this marking tool is 250ft Effective HA LEYDEN LN ST ANDREYYS 3 Q BAKERSFIELD RD ST ANDREWS 10 8 14 Use the Draw Line when 7 e e Work is taking place at multiple addresses e Work is taking place along a road that is on SC811 map e If site does not geocode to address you will need to select the section of the road Refresh t47 GLEN OAKS R
7. Please keep in mind that notices should never be updated more than 3 full days prior to the Update date When updating notices the work has to be in progress or has to have already started If the work is not in progress or has not been started a new notice is required giving a 3 full working day notice not including the day the notice is entered prior to the work start date Should any information change when updating the notice a new normal notice will have to be entered The member operators from the mapping will refresh automatically in case a new member has been added since the notice was created you must read them back to caller This notice type can be entered 24 hours a day 7 days a week Refer to page to page 14 for more information Work Location Type Wark Update FIBER OPTIC INSTALL CABLE Work Date amp 01 09 2014 11 59 PM Time To do an Update On Time Pull notice number provided by caller Verify all information on the notice including Member operators notified Click Update Change notice type to Update You will need to remove all notations in the Remarks field that do not pertain to the Update such as previous No Shows or Remark comments etc Make any notations in the Instructions field if needed such as if the caller is with the company that called the notice in but is not the original person who called the notice in Example UPDATED BY JOHN BLACK 7 Read the list of member operators 8 Click Save an
8. Use of the Point addresses or any of the information on the SC811 map is JUST A TOOL In some cases the 911 address ranges may show differently address ranges may not show at all and or street endings may be different that the location information provided This is where any additional roads near the work site are helpful when verifying the map location You do not have to use the information on SC811 map say for instance if you have Redwood Dr and the SC811 map shows Redwood Rd You may change your information to match the map but if not you will make note in the Directions section SC811 MAP SHOWS REDWOOD RD INSTEAD OF REDWOOD DR This rule also applies to the city town information for example SC811 MAP FOUND IN THE BLYTHEWOOD AREA INSTEAD OF COLUMBIA DRAW POINT TOOL To Use the Draw Point Change the marking tool to Draw Point use drop down Hoover over your selected dig site area and left click to anchor the site marker down The shaded area around the site marker is an automatic buffer which is 250ft effective 10 8 14 and cannot be adjusted Use the draw point when e work is taking place at an intersection or the work site is located at the intersection e when you are working at a single address and the 911 address is posted little pink houses e When using a point address and the buffer does not touch and or cross over the street the work is taking place on as shown in the example below you must use the Draw Polygon
9. in the request Remote notice entry allows users to process Normal Meet Survey Design Subaqueous Update No Show Remark Resend and Cancel notices from their own computer Once the notice is entered the Remote User maps the site location and receives a notice number automatically After the notice has been processed you will know when you will be legally free to proceed with the digging work and which member operators SC811 will be notifying You will be responsible for contacting any facility operators that are not notified by SC811 Also in South Carolina it is not mandatory for utilities to become members with SC811 so any non member utilities must be contacted directly The South Carolina state law requires that excavators give a 3 full working days notice not including the day the notice is entered excluding weekends and holidays for the member operators to mark the area Please keep in mind that although the system is online 24 hours a day 7 days a week any notices entered during the weekend on a holiday or after 5 30 pm will be sent through the next business day at 7 30 am Please also Keep in mind that Cancel notices No Show notices Resend notices and Remark notices cannot be processed during SC811 After Hours SC811 After Hours is considered any time between 5 30 pm and 7 30 am any holiday that is observed by SC811 and weekends Only Normal notices Meet notices Survey notices Design notices Subaqueous and Updat
10. tool marking from the point address to that road work is taking place on selected Result You may also use the for this type of site marker For example if your work site location has been indicated on the map with a red X you may simply click the Selected Result and it will automatically turn the red X into an actual site marker 35 Plotting an exact address St County Place SC Y ORANGEBURG Y ORANGEBURG Once you have entered your information of the work site location If the map recognizes the 911 address Intersection CHESTNUT ST la provided in the Address field it will Drectons ADDITIONAL ROAD ST MARK FRONT OF THE o a aie re ia i a Instructions MATTHEWS RD PROPERTY AREA WILL BE adress Once selected a re WHITE LINED will appear on the 911 address Address 1412 MAHAN ST Next you will may either select the Draw Point tool place directly over the 911 address and left click to anchor or click the 7 and it will turn it BRetresh Qe Or Qr Hrani fir dt into a site marker en In some cases the Exact Address find may not work properly due to the incorrect street ending was provided or the street name provided in the Street field was typed in incorrectly For example You typed in Mayhan Rd and SC811 map shows Maham Ln Be sure you verify your location along with your cross streets to ensure you are in the correct location on the map N g flExact Address C 1412 MAHAN ST
11. use the drop down menu and select the Notice Type that is needed In the drop down you may see some notice type which will not be explained in this manual that is due to Remote User do not have rights to process those type of notices Emergency notices cannot be entered by Remote Users they have to call directly into the call center at 1 888 721 7877 or 811 NORMAL This type of notice is taken in a normal routine The South Carolina state law requires a 3 full working days notice not including the day the notice is entered excluding weekends and holidays to have underground lines marked This Notice Type may be scheduled up to 12 full working days in advance if there is a need to give more than the scheduled 3 full working days notice If the work will be done some time after the 3 full working days notice but before 12 full working days the original work date and time 3 full working days notice will need to be changed to the appropriate date and time the markings need to be completed by Be sure to make note in the Instructions section of the change of the 3 full working days notice and when the digging work is scheduled to begin This notice type can be entered 24 hours a day 7 days a week Refer to page to page 50 for more information wa STS aio E To adjust the work date and time click on the ea calendar icon _ wots ati Select the work date that you would like to have terete 2 8 7 8 9 00 the area marked The
12. 20 W and follow the directions listed above TABLE OF CONTENTS SC811 Remote User Agreement SC811 Remote User Information Remote User Access amp Welcome Screen Main Task Bar Methods of pulling notices Notice View amp Tool Bar Filling out the Locate Notice Caller Company Site Contacts Done By Duration Drill Bore Explosives RR Custom Field Subd Done For Notice Type Field Notice Types e Normal e Survey e Meet e Design e Subaqueous amp Actions Work Type and Work Date amp Time Field State County Place Fields Address amp Intersection Fields Directions amp Instructions Fields SC811 Location Entry Guidelines Examples of Different Work Site Locations e Single Multiple Addresses Point Address No Address provided Apartment Mobile Home Parks Unknown Alleys Easement ROW Intersection Notices County Lines Working along a Road Footage Segments Remarks Field amp Example of completed notice Mapping Tool Bar Locating the Dig Site Mapping the Dig Site amp Site markers e Draw Point e Draw Line e Draw Polygon Map Reminders amp Map Search Tool Members Adding Members X XX Codes Map Legend Disclaimers Notice Number Update amp Expiration Dates 12 13 14 15 16 17 18 19 19 20 23 23 23 24 25 25 25 26 26 27 28 29 30 31 32 33 33 34 35 35 36 37 38 40 41 42 43 44 45 Replicate amp Update Cancel No Show Resend Remark Update on time Contractor Update Update late Defin
13. 25 1 4 miles 5 1 2 miles 81 840 15 1 2 miles 134 640 25 1 2 miles 5 3 4 miles 83 160 15 3 4 miles 135 960 25 3 4 miles 6 miles 84 480 16 miles 137 280 26 miles 6 1 4 miles 85 800 16 1 4 miles 138 600 26 1 4 miles 6 1 2 miles 87 120 16 1 2 miles 139 920 26 1 2 miles 6 3 4 miles 88 440 16 3 4 miles 141 240 26 3 4 miles 7 miles 89 60 17 miles 142 560 2 miles 7 1 4 miles 91 080 17 1 4 miles 143 880 2 1 4 miles 7 1 2 miles 92 400 17 1 2 miles 145 200 2 1 2 miles 7 3 4 miles 93 720 17 3 4 miles 146 520 27 3 4 miles 8 miles 95 040 18 miles 147 840 28 miles 8 1 4 miles 96 360 18 1 4 miles 149 160 28 1 4 miles 8 1 2 miles 97 680 18 1 2 miles 150 480 28 1 2 miles 8 3 4 miles 99 000 18 3 4 miles 151 800 28 3 4 miles 9 miles 100 320 19 miles 153 120 29 miles 9 1 4 miles 101 640 19 1 4 miles 154 440 29 1 4 miles 9 1 2 miles 102 960 19 1 2 miles 155 760 29 1 2 miles 9 3 4 miles 104 280 19 3 4 miles 157 080 29 3 4 miles 10 miles 105 600 30 20 miles 158 400 30 miles Remarks Field Used for providing notations when performing actions such as Cancel No Show Resend Remark
14. date range that can be n selected will available Instructions The system will not let you schedule over 12 working days in advance Other type of notices sasen that can be scheduled in advance will be a Subaqueous notice 20 full working days in To create a Normal notice advance and a Meet notice 12 full working Hews D days in advance Never set locates up on Click New Icon weekends Verify Notice Type is Normal 3 Fill out all fields and provide detailed marking instructions You will always need to include the following information Address NO 4 Directions used for additional roads alternate street names directions to work site and landmarks 5 Instructions marking instructions special notations for locations and any other information pertaining to the locate request 6 Plot the area of the work site location on the map 7 Verify all information on the locate notice before Saving Save and Close 8 If processing a single locate notice you may click on the icon The locate notice number will generate If multiple notices need to be made 9 Click the Save icon this is located directly to the right of the Save and Close icon This will generate the notice number and then allow the notice to be Replicated to create a new notice 10 Click Replicate icon F Plicate 11 Click Remove Work Information icon YS Work Information This function will remove
15. excavation or demolition until an additional call is made to the notification center detailing the facility and an arrangement is make for the facility to be marked by the operator within three hours from the time the additional call is received by the notification center OK No Show Disclaimer pop up when submitted 48 RESEND This action is used when an existing notice needs to be resent to all or certain member operators The purpose or reason for the resend will determine who needs notice You may resend a notice to add a note or comment that does not change any of the existing notice information adding directions to the job site dogs on site etc if a specific member operator s did respond to mark the site but did not mark correctly or did not complete the markings or to add a member operator to an existing locate notice Please keep in mind that when you enter this type of notice you should not be changing any of the information on the notice Should any information change a new notice will have to be entered This type of notice cannot be processed during SC811 After Hours Work Location Type VWork Resend WATER REPAIR LEAK ha Work Date amp 01 03 2014 C9 11 59 PM Time Resend notice to add a note or comment 1 Click Notice Number and type in the original notice 2 Verify the information 3 Click Update and change Notice Type to Resend 4 If the 3 full working days notice of the
16. marked For example Mark the entire property and both sides of the road at this address is considered a valid locate notice You can enter up to 5 addresses on one locate notice but the addresses must be side by side on the same side of the road When entering notices with multiple addresses that are side by side be sure to include the following statement in the Instructions section These properties are side by side If work is taking place on the road itself rather than on the property the instructions for Work Along a Road should be followed by using the instructions given on page 56 Examples of valid marking instructions e Mark the entire property and both sides of the road at this address e If facing the property mark the left side and the front of the property e If facing the property mark a 30 foot radius around the stake located on the right rear corner of the property e Mark the front of the property at 112 State Street Mark the back of the property at 114 State Street Also mark the entire area in between these two properties These properties are side by side 23 POINT ADDRESS When using a point address and the buffer does not touch and or cross over the street the work is taking place on as shown in the example below you must use the Draw Polygon tool marking from the point address to that road work is taking place on The reason for using the Draw Polygon tool is there
17. on existing notices are as follows SC811 After Hours is considered any time between 5 30 PM and 7 30 AM on weekdays any holiday that is observed by SC811 and weekends When clicking on the Update feature you need to be processing one of the types of notices CANCEL This type of notice is sent to all member operators if any information needs to be changed on the original notice Cancellations are only to be done before the 3 full working days notice has expired This type of notice cannot be processed during SC811 After Hours Refer to pages 43 for more information regarding Cancel notices NO SHOW This type of notice is a follow up when one or more member operators locators did not respond to mark the job site within the 3 full working days notice This type of notice cannot be processed during SC811 After Hours Refer to page 44 for more information regarding No Show notices RESEND This type of notice is used when a note or comment needs to be added to an existing notice without changing the context of the original notice Resend notices may also be processed when one or more member operators locators did respond to mark the job site but did not mark correctly or did not mark as originally requested This type of notice cannot be processed during SC811 After Hours Refer to page 45 for more information regarding Resend notices REMARK This type of notice is used when one or more utility markin
18. original notice has not expired you will need to manually change it to reflect the legal date If it has already expired then leave the date and time as is 5 Go to the Remarks section and type the following statement Resending due to lea Remarks RESEND DUE TO CALLER STATES DOGS ON SITE ARE FRIENDLY e Always provide the reason for the Resend e If only certain member operators need to be notified click the box located to the right of the member operator s that do not need to be notified Click Save or Save and Close This action will generate a new notice number This new number is only a confirmation of the Resend Resend notice needs to be processed because the area was not marked correctly or was not marked as originally requested 1 Click Notice Number and type in the original notice 2 Verify the information make sure that the 3 full working days notice has expired 3 Click Update 4 Change the Notice Type to Resend 5 Go Remarks section and type the following statement Resending due to iin e Always state which member operators marked incorrectly Remarks RESEND DUE TO CALLER STATES ELECTRIC WAS NOT MARKED CORRECTLY AS REQUESTED CREW ON SITE NOW PLEASE RECHECK AREA e If only certain member operators need to be notified click the box located to the right of the member operator s that do not need to be notified 6 Click Save or Save and Close This action will generate a new notice nu
19. reflect the last action done to it Change notice type to Normal Meet Survey etc whichever is applicable Verify Caller information If the caller information is not the person you are on the phone with you will need to be change it to whom you re speaking with 6 If NOTHING changes on the locate notice Go to the end in the Instructions section and type the following statement Updated from notice too old to update e You will not need to reference the locate notice number is anything changes 7 Click Save or Save and Close 8 This will generate the new notice number and Update and Expiration dates ee If no information changes during this process reference the number you are Updating Edit the value MARK ENTIRE PROPERTY Directions ADD ROAD JUNE DR MARK ENTIRE PROPERTY l UPDATED FROM NOTICE Instructions 1209100000 TOO OLD TO UPDATE UPDATED FROM NOTICE 1209100000 7 53 NOTICE TYPES AND ACTIONS OVERVIEW SC811 will process a notice to have lines marked when there will be actual digging drilling boring or explosives on a property The state law in SC requires a 3 full working days notice not including the day the notice is entered excluding weekends and holidays for the underground facilities to be marked The notice is good for 15 full working day period and will need to be extended for more digging time every 12 full working days if needed The reason for sending a notice is to have the unde
20. states the area is not marked by all or certain member operators and the 10 full working days has expired Member operators have within 3 hours to respond Subg Remark when a previously entered notice needs to be remarked by all or selected member operators due to markings or locations are no longer visible Subq Resend when a caller calls back and needs to add a notation or comment to an existing notice that does not change any of the original information This can be sent to all or certain member operators If the 10 full working days has not expired please make sure to change the date and time Work Type This field is for the type of digging work that will be done on the job site There is a drop down list from which to make your selection Additional details on the work type will need to be entered in the Instructions section If the type of digging work taking place is not listed in the drop down field choose See Instructions and enter the type of digging work being done into the Instructions field For example if the work type is Replacing a fuel line and it is not listed in the drop down list you would enter the information as follows SEE INSTRUCTION WORK TYPE REPLACING A ROAD CONSTRUCTION INSTALL SIGNS NEW OTHER FUEL LINE ROAD CONSTRUCTIO ROAD CONSTRUCTIO ROAD CONSTRUCTIO ROAD CONSTRUCTII ROAD CONSTRUCTIO ROAD PROJECT ROAD WIDENING amp STORM DRAINAGE ROAD WORK PAVE VWVIDEN REPAIR WIDEN
21. the job site SC811 does not schedule the date and time for a meet The member operators and or locators are responsible for contacting the caller site contact to set up a meet date and time to go over the site and locate the underground facility lines This is a 3 full working days notice not including the day the notice is entered excluding weekends and holidays This notice type can be entered 24 hours a day 7 days a week Refer to page to page 14 for more information DESIGN This type of locate notice is a non excavation notice and does not cover any type of digging This is a 15 full working days notice not including the day the notice is entered excluding weekends and holidays Member operators will be notified to respond to the requestor within the 15 full working days on the design notice This notice type can be entered 24 hours a day 7 days a week Refer to page to page 15 for more information SUBAQUEOUS This is a locate request where work will take place under a body of water including rivers streams lakes waterways swamps and bogs This is a 10 full working day notice not including the day the notice is entered excluding weekends and holidays and may be scheduled up to 20 full working days in advance if there is a need to give more than the scheduled 10 full working days notice This notice type can be entered 24 hours a day 7 days a week Refer to page to page 16 for more information and actions 54 Actions that can be taken
22. to selected fields Save and Close i E Save i use when processing one notice use when processing multiple notices a Add Member use when needing to add a member operator to a locate notice The member list can be view on the www sclpups org website Remove Work Information p use when processing multiple notices this will remove information in the County City Address and Intersection field gt Action E Views used to print the notice use to view the history of an existing notice Replicate a Update i ee used to copy existing notices or create new used to perform actions on existing notices notices Danmir Damay Emang Tf Yes How ALL LOCATE NOTICE INFORMATION MUST BE ENTERED IN ALL CAPS The next several pages is a step by step demonstration when filling out each field on the locate notice request Each notice type and the actions that can be performed will be demonstrated in this manual for accurate and user friendly step by step processing Caller Information 7his section is for your company information which is requesting the Notice SEE Company Name This field is for the name of your company Phone 803 939 1117 r 9 Company Name 5C811 REMOTE USER Address This field is for your company s address pantie loa li alee City St and Zip These fields are for the city state and zip code City State
23. to the caller If multiple notices need to be made 9 Click the Save icon save this is located directly to the right of the Save and Close icon This will generate the notice number and then allow the notice to be Replicated to create a new notice 10 Click Replicate icon F Plicate 11 Click Remove Work Information icon ork information This function will remove the County Place Address the Street the Intersecting Street and the mapping of the previous locate This step is optional 12 Complete the notice using the above instructions Work Location Type Work Subaqueous w FIBER OPTIC INSTALL CABLE Work Date amp 01 17 2014 Time St County Place RICHLAND ae SOAM Address UNKNOWN Intersection BROAD RIVER RD Directions ADDITIONAL ROAD GREYSTONE BLYD M LANDMARK THIS IS THIS IS DEALING WITH FIBER GOING UNDER WATER AT THE Instructions THE BROAD RIVER BRIDGE OVERPASS NEAR THE 200 BROAD RIVER BRIDGE y START LOOFT ON THE RIGHT SIDE UNKNOWN IS THE BROAD RIVER OF THE BRIDGE AND MARK FROM ONE SIDE OF THE BROAD RIVER TO THE OTHER SIDE AT THE OVERPASS Remarks e __ Update Expires 02 05 2014 02 10 2014 Actions on Subaqueous Notices Subaq Cancel sent all member operators if a caller or contractor calls in to change anything on the original notice Cancellations are only to be done before the 10 full working days has expired Subq No Show follow up when a caller calls back and
24. 2014 Time To create a Remark 1 Click Notice Number and type in the notice number 2 When the ticket opens verify the information making sure that the 3 full working day notice has expired 3 Click Update 4 Change the Ticket Type to Remark 5 Go to the Remarks section and type the following statement Remark due to il e Always state how the markings were destroyed either by the rain or another company doing digging in the area e Always state which utilities need to be remarked e Always state when your crew will be on site e If only certain utility members need to be notified click each box beside the utility or utilities that do not need to be notified Remarks REMARK DUE TO PLEASE REMARK ALL LINES WHICHEVER MEMBER DUE TO FADING CREW ON SITE NOW WORKING 6 Click Save or Save and Close 7 This procedure will generate a new ticket number This new number is only a confirmation of the Remark Member ee eee ee Please make sure you are screening Remarks 843 572 4400 and Suppressing member operators who do not Sewer Water 7 need to be notified 50 UPDATE This type of request is used when an existing notice needs to be extended for more digging time on the12 working day of the notice by 5 30pm which is termed as updating the notice on time This action will re calculate a new 3 full working day notice and extend it for an additional 15 full working days with no lapse in coverage
25. 30 2014 Refesch Qe Qe Or Pa Search Results ie AKERS o PIE Exact Address i ELD a p q 810 DUTCH SQUARE BLVD COLU A Exact Street e DUTCH SQUARE BLVD COLUMBIA 3 F Street Begins With p Q DUTCH SQUARE BLVD COLUMBIA 3 F Similar Addresses Q 116 DUTCH OAKS DR IRMO RICH Q 109 DUTCH OAKS DR IRMO RICH Q 136 DUTCH OAKS DR IRMO RICH Q 123 DUTCH OAKS DR IRMO RICH Q 149 DUTCH OAKS DR IRMO RICH jf De b Explosives Premark Drilling Boring Near RailRoad Q 152 DUTCH OAKS DR IRMO RICH The left column will now need to be filled out with the company and person who is updating the locate notice Remember ALL information must remain the same If anything changes a new locate notice will need to be created 52 UPDATE LATE When an existing notice needs to be extended for additional digging time after the 12 working day or it is Expired past the 15 working day This is termed as updating late You will need to create a new 3 full working day notice not including the day the notice is entered excluding weekends and holidays If the Caller information is not the name of the person you are speaking with this will need to be changed to the person that is now calling in the locate notice This type of notice cannot be processed during SC811 After Hours You will treat this type of notice as new Type in the notice number Verify the information Click Replicate the notice type will
26. ARK ENTIRE PROPERTY AND BOTH SIDES OF THE ROAD AT 810 DUTCH SQUARE BOULEVARD Example of an invalid locate notice MARK ENTIRE PROPERTY OF 810 DUTCH SQUARE BOULEVARD AND BOTH SIDES OF THE ROAD FOR 500 FEET IN BOTH DIRECTIONS OF THE PROPERTY LINES x x p Fi i y a ai a he xNote that the area in green can be covered on one ticket the entire property and both sides of the road at the address The area in red would have to be covered on separate tickets 22 8 WHEN YOU ARE WORKING WITH A PROPERTY OR JOB SITE THAT IS DIVIED BY A COUNTY LINE OR IF THE SITE MARKER BUFFER USED BY ANY OF THE DRAWING TOOLS POINT LINE OR POLYGON CROSSES A COUTNY LINE A LOCATE NOTICE WILL NEEED TO BE MADE TO COVER EACH COUNTY x Please make notation on the locate notices that the location is located at the county line of and list the two counties OTHER EXAMPLES OF DIFFERENT TYPES OF WORK SITE LOCATE NOTICES SPECIFIC ADDRESS MULTIPLE ADDRESSES When one or more properties need to be marked on the locate notice When providing marking instructions remember to always specify as if you are facing the property from the road For example If facing the property mark the front rear sides entire property etc If the property and the road needs to be marked you may enter this information on one locate notice as long as the area that needs to be marked on the road does not exceed the length of the property you are requesting to have
27. FacilityList 1409150002 Joint Municipal JMVW83 09 15 2014 02 17 36 PM Sewer Water 1409150002 Windstream Co WINZOS 09 15 2014 02 17 36 PM Fiber 1409150002 Windstream Co WINZOS 09 15 2014 02 17 36 PM Phone 1409150002 PRECISION UN 360 09 15 2014 02 17 36 PM 360 Once the 360 code has been selected click on the Add Response button From the drop down list box you will select 1 Excavator closed notification ticket work complete Then click Add this will immediately enter the response into Geocall NO comments need to be entered Add Response Action i Comment Response entered by one call The response is viewable as soon as the window closes Notice under Name is now the 1 you just entered to close out the locate notice Page 1 bor i a E Add Response Number Name Code Creation Fac ilityList Lastisit 1409150002 Joint Municipal JMVVBS3 09 1 5 2014 02 17 35 PM Sewer Water 14097150002 Windstream Co WINZDS 09 15 2014 02 17 36 PM Fiber 1409750002 Windsteam Co WINZO6G 09152014 02 17 36 PM Phone 1409150002 PRECISION UN 09 15 2014 02 17 36 PM 260 57 List of Codes wWww sc8l11 com Member operator not in area of excavation Marked Locate not complete Unable to contact insufficient information Please call C811 and provide additional or correct information Locate not complete Could not gain access to property Critical facility not marked The utility owner or their designated repr
28. GN This type of notice is a non excavation notice and does not cover any digging work With a Design notice the system will automatically schedule the notice for a 15 full working days in advance not including the day the notice is entered excluding weekends and holidays The member operators will have within 15 full working days to respond A Design notice should never be Updated or sent through as a No Show Remark or Resend In other words no other action can be taken on a Design notice once the notice number has been issued A Normal notice will have to be issued prior to any actual digging work being done This notice type can be entered 24 hours a day 7 days a week Refer to page to page 50 for more information To create a Design locate notice l 2 3 PS a New g Click New Icon Verify Notice Type is Design Fill out all fields and provide detailed marking instructions You will always need to include the following information Directions used for additional roads alternate street names directions to work site and landmarks Instructions marking instructions special notations for locations and any other information pertaining to the locate request Plot the area of the work site location on the map Verify all information on the locate notice before Saving Save and Close If processing a single locate notice you may click on the icon The locate notice number will generate and must be given to the
29. He ADOREI OF J70 HARB BLVD THIS LOCATE TRE PERT PROPERTY E TE TIMBER LUE COMDOG THE PROPERTY LOCATED OM THE RECHLAUN LENG TON COUNTY LIME RISAN BANH UpeatelErpres oara INN Am jd Stn Us Ge Ge his F Since the Property is divided by the county line and the buffer crosses the county line two notices were made 28 WORK ALONG A ROAD This type of locate notice is processed when markings need to take place on a road for a certain length A request to have underground lines marked along a road cannot exceed 1320 feet Each locate notice entered will need to be broken down by this footage The breakdown of footage segments is given on page 27 Please note that if work is taking place along a road from an intersection the road that the work will take place on should be entered in the Street field and the road that the markings need to start from should be entered in the Intersection field If work is taking place on a road from one intersection to another intersection the total approximate footage of the job is required to be given For example Starting at the intersection of Arrowwood Road and Dutch Square Boulevard mark both sides of Dutch Square Boulevard to the intersection of Dutch Square Boulevard and Woodrow Street Total distance is approximately 1000 feet Never reference a notice number for a starting point The following information is required to be given when working along a road Starting point Ending poin
30. INGTON RED ASH LALE X aN INILESINGTG WHITE ASH WA YILEXINGTONILEX LY SHINE au please verify the area with your information to ensure you are in the correct area on the map Medical Center Church McDonalds Walmart 43 DISCLAIMERS Once you save your request The notice number will pop up along with the Disclaimer information This Disclaimer will appear after every notice Disclaimers 1 Color Code markings used by 5C811 utility members are i Jj Blue Water Green Sewer Orange Communications Telephone and Cable TV Red Electric Yellow Gas Per the 2012 state law Tolerance zone means a if the diameter of the facility is known the distance of one half of the known diameter plus twenty four inches on either side of the designated center line b if the diameter of the facility is not marked twenty four inches on either side of the outside edge of the mark indicating a facility or c for subaqueous facilities a clearance of fifteen feet on either side of the indicated facility Any utilities that are not stated must be notified directly SC811 utility members mark only the underground utility lines they maintain OK LOCATE NOTICE NUMBER This is the reference number of the notice that contains the recorded information given to SC811 The notice number contains the year month date and sequence number of the day on which the notice was processed Ticket Numbe
31. L IRLINGTON 4 i Z o D o os the work site should be The below dig site area was marked using the Selected Result i l located on based on your which will turn the entire street into a site marker l information e Ifthe work site is over N e 1320ft off the road g gt a Se For example Dutch Square Blvd s 5 3 E rtersection segment has been selected as the 4 DUTCH SQUARE BLYD amp N ARROVWYOC f k Y h z aR act Gros area of work You may either c 4 DUTCH SQUARE BLYD ST ANDREWS S 4 Intersecting Q N ARROWWOOD RD ST ANDREW 1 Select the wand and the 4 BAKERSFIELD RD ST ANDREWS F Street Begins with system will mark the entire a Q DUTCH SQUARE BLVD ST ANDREWS se gment in red and turn it into the dig site au GOOMMONNY N anal 2 Select the Draw Line tool and draw the line on the section of the road where the dig site is located or where the work is taking place Notice the difference about the footage used when using the Selected Result versus the Draw Line tool The below dig site area was marked using the Draw Line when having to selecting a section of the road or a specific footage according to information provided on the work site The footage can be viewed in the bottom right hand corner of the screen when using this tool It will measure in miles feet and yards q4 ful 0 188 mi 992 ft 331 yd 37 DRAW POLYGON
32. MARK ENTIRE PROPERTY Remarks 13 MEET This type of notice is a 3 full working days notice not including the day the notice is entered excluding weekends and holidays and is used when a meet is needed on the job site This notice is processed the same as a Normal notice It is required that marking instructions are given and that the actual location of where the work will take place is entered into the correct fields on the notice The meeting location will also need to be typed into the Instructions section Always remember to plot the area of the actual location of the work site and not where the meet will be taking place SC811 does not schedule the time or day for a meet The member operators are responsible for contacting the caller or site contact to set up a meet date and time to go over the site and locate the lines This notice type can be entered 24 hours a day 7 days a week Refer to page to page 50 for more information To create a Meet locate notice p gt On New i Click New Icon Verify Notice Type is Meet Fill out all fields and provide detailed marking instructions You will always need to include the following information Directions used for additional roads alternate street names directions to work site and landmarks Instructions marking instructions special notations for locations and any other information pertaining to the locate request Plot the area of the work site location on the map
33. OF THE ROAD START Directions UNKNOWN ROAD IS AN FROM BROAD RIVER RD LOCATED OFF DUTCH SQUARE BLVD FROM DUTCH SQUARE BLVD AND Instructions OVERHEAD ELECTRIC E GO 200FT DOWN DUTCH 200FT FROM BROAD RIVER RD AND MARK DOWN BOTH SIDES OF THE im boiled bonito RUNS OFF THE RIGHT SIDE OF THE EASEMENT RIGHT OF WAY HEADING LOCATED OFF DUTCH fey QVERHEAD ELECTRIC E ROAD GOING NORTH NORTH FOR 500FT Address UNKNOWN INTERSECTION NOTICES A request to have an intersection located requires only one locate notice when the work is being done at the intersection alone and does not continue down any of the streets For this type of request you will need to enter one road in the Street field and the other road in the Intersection field If a three way intersection needs to be marked you will need to enter one road in the Street field one road in the Intersection field and the additional street in the Instructions section Then in the Instructions section explain what area of the intersection needs to be located Intersection locate notices cannot exceed 50 feet in all directions on both sides of the road A request for an intersection and a distance down one of the streets requires two or more locate notices One locate notice would be entered to cover the intersection and the additional locate notice s would be entered to cover the area along the street An example of a two way intersection that needs to be marked is shown below St County Pla
34. ORK TYPE GRADING GRUBBING INSTALL GUARDRAIL AND ROAD SIGNS START FROM BEE ST AND MARK DOWN BOTH SIDES OF MAIN ST FOR 1320FT GOING NORTH REA IS MARKED WITH WHITE FLAGS GRADING AND GRUBBING VILL BE DONE BY SMITHS GRADING COMPANY GUARDRAIL INSTALLATION WILL BE DONE BY GUARD SAFETY COMPANY AND ROAD SIGNS WILL BE INSTALLED BY SAFE SIGN COMPANY Done SEE INSTRUCTIONS By Duration This field is for the approximate time frame for the job If you are not sure you may put Unknown in this field Example About 1 day or Approx 2 hours Explosives Premark Boring Drilling RR These boxes will need to be checked if the caller states the site is near a RR track within eyesight or 4 of a mile this will alert Fiber companies if explosives boring drilling is taking place or if the area of location has been pre marked If caller states they are unsure to any of these questions check the box and make a notation in the Instructions field Caller is unsure if drilling boring etc will be involved Explosives Premark Drilling Boring Near RailRoad 10 Custom Subdivision This field is for the subdivision name if provided If the site is in a section of a larger subdivision Done For you may enter both For example Ashley Ridge at Belle Addr In Instr Hall Plantation Subdivision First time caller Done For This field is for the name of the company or person that the work is being done for Lea
35. T INCLUDING 50 FEET IN ALL DIRECTIONS 20 Example of an invalid locate notice MARK THE ENTIRE INTERSECTION OF AXTELL DRIVE AND KNOX ABBOTT DRIVE INCLUDING 50 FEET IN ALL DIRECTIONS ALSO MARK BOTH SIDES OF AXTELL DRIVE GOING NORTH FROM THE INTERSECTION FOR 500 FT Example of an invalid locate notice MARK THE ENTIRE INTERSECTION OF LAKE MURRAY BOULEVARD AND SAINT ANDREWS ROAD INCLUDING 200 FEET IN ALL DIRECTIONS 4 IF AN AREA TO BE MARKED HAS BEEN STAKED PAINTED OR FLAGGED THE AREA OF WHERE THE DIGGING WORK WILL BE DONE MUST STILL BE PROVIDED Example of a valid locate notice ADDRESS IS 289 EDENWOOD DRIVE AREA TO BE MARKED IS WHITE LINED ON THE FRONT OF THE PROPERTY Example of an invalid locate notice ADDRESS IS 4759 BROAD RIVER ROAD MARK AROUND THE STAKED AREA 5 NO MORE THAN FIVE LOT NUMBERS FIVE BUILDINGS OR FIVE HOUSE ADDRESSES THAT ARE SIDE BY SIDE ON THE SAME SIDE OF ONE ROAD CAN BE ENTERED ON ONE LOCATE NOTICE Examples of scenarios that do fall under these guidelines e A request to have up to five house addresses marked as long as they are side by side on the same side of one road e A request to have up to five lot numbers marked as long as they are side by side on the same side of one road e A request to have an entire property or properties and both sides of the road marked as long as the area to be marked does not exceed past the property lines if the markings need to be done along the roa
36. TCH OAKS DR IRMO FACHU 4147 DUTCH OAKS DR RMO FOCHL 123 DUTCH OAKS DAL IRMO FOCHL C 184 DUTCH OAKS DR IRMO ROCHE C4 104 DUTCH CANE DR RMO FICHE Q 140 DUTCH OAKS DA IRMO RICHL 3 152 DUTCH OAKS DA IRMO RICHL C 165 DUTCH DAKS DAL IRMO RCSL C 157 DUTCH OAKS DR IRMO FICHE J 136 DUTCH OAKS DR RMO ROCHE J TH DUTCH OAKS DAL IAMO RICHL C 159 DUTCH OAKS DA RMO FuCHL C 145 DUTCH OAKS DA IRMO RICH i OB DUITOH OAKS DA RAMI MIHL Lasa of SCA Television Commercial i Oh 116 DUTCH OAKS DA IRMO RIEHL i 458 DUTCH GAME DAL SAO FATH C 172 DUTCH OAKS DA RMO RICHL J E4 DUTCH CAKE DA BMO HL fast Gime caller i Additional Info WTS Dama Emerg T Yer How ne Ee KOPLO BASES Werk Ares Noei Compliant Eeee G08 MOATEN AM n 31 MAPPING TOOL BAR Refresh AT F me S y Bieri F 3 ay Refreshes the view on the map does not currently work i Magnify Glass To Selected Full Extent take the map to display all counties To Selected will take zoom directly to a site marker on the map To XY enter the latitude and longitude coordinates Previous Previous takes map to the previous viewed page Next take map to the next view AY Toxy Sketch Tools These are not currently used Marking and Identify Tools The top view will change as tools a
37. TIC INSTALL CABLE Work Date amp 01 09 2014 Time To create a Contractor Update 1 Click Notice Number and pull notice up 2 Verify the notice and whom you area speaking with 3 Click Update 4 Select Notice Type as Contactor Update When selecting this notice type all the information on the left side of the notice will be removed You will need to put in the requestors telephone number and information 5 If they note who they are doing the work for this information will need to go in the Done for Field 6 Read the member operators 7 Save and Close Notice This will generate a notice number f Save and Close H Save Suspend jx Add Member Remove Work Information 4 Update Replicate E Action View Caller Information Work Location Phone Type Work Contractor Update Iv LANDSCAPING Member Company Name Work Date amp 01 08 2014 A 11 59 PM AT amp T D BSZB45 Time BSZB45 Address 800 778 9140 St County Place Y RICHLAND v COLUMBIA Phone City State Zip S Y bits Address 810 DUTCH SQUARE BLVD City of Columbia Wtr C i Intersection N ARROWWOOD RD 803 600 4689 Type Water Directions ADDITIONAL ROAD BUSH RIVER RD MARK ENTIRE PROPERTY gt Source Instructions a SCEKZ42 Copy To 803 791 3929 Electric Caller Remarks SCEG Gas SCGZ05 SCGZ05 Name 803 791 3929 Gas Tima Uinan ne nhia Onbunshin Update Expires 01 27 2014 01
38. To use the Draw Polygon Change the marking tool Draw Polygon Hoover over where the dig site starts and left click to anchor drag the mouse the draw the shape of your polygon left clicking once at each corner to anchor down double click to close the polygon The buffer zone on this marking tool is 50ft Use the Draw Polygon when e Work is taking along a road or in a subd that is not on SC811 map e Plotting around a map note green dots e Work is taking place at a large site according to the information you have obtained example airports plant facilities an apartment complex etc e Please use this tool not exceeding no more than A000 x 4000 x 4000ft buffer e When using a point address and the buffer does not touch and or cross over the street the work is taking place on as shown in the example below you must use the Draw Polygon tool marking from the point address to that road work is taking place on This is the same site as plotted above but shown with the Raster I i TF Example of an apartment complex which will need to be marked with the polygon due to the site is more than 250ft PLEASE USE THE MAPPING TOOLS ACCORDING TO YOUR INFORMATION PROVIDED ON THE JOB SITE 38 MAP REMINDERS The point tool should be used to indicate a single 911 address or at an intersection The polygon tool must be used when the street that the work is taking place on does not pull up on the map or
39. Zip COLUMBIA SC 29210 for your company Fax ji Fax This field is for the company fax number if available not Type Other required Source Remote Copy Ta Phone This field is for your daytime phone number where you can be reached during the day When entering the phone number do not include dashes or parenthesis This number will auto populate the entire section Phone 8039391117 Company Name SELL f Phone 803 939 1117 Address Street 310 DUTCH SQUARE BLVD SUITE 320 City State Zip City COLUMBIA State 5C Fax Zip 29210 Type Other Type Fax Suppression Numbers This is used when your company is part of the suppression program These numbers will start with 000 000 The last 4 digits will change When there is a 000 000 0000 in the Phone field always make sure there is a 803 864 or 843 number in the Caller field You may have to manually enter a valid telephone number in this field This telephone number is for the locators to be able to reach the contractor if they need too Caller Information Phone 000 000 0000 ere Company Name 5C811 REMOTE USER SCEG Gas SCG20 CG20 Address 810 DUTCH SQUARE BLVD 7176408 Gas City State Zip COLUMBIA SC yy 292710 Time Warner Cable Orangeburg Fax TWOZ73 i 704 635 3134 Type Other Fiber Cable Source Remote Copy To After mapping location that a member operator will be suppressed and will not get a copy of the locate request
40. and Update Start and end the follow up comments with two asterisks Remarks REMARK DUE TO PLEASE REMARK ALL LINES DUE TO WEATHER CREW ON SITE NOW PLEASE CONTACT JOHN BLACK IF ANY QUESTIONS When typing information in these fields use complete sentences Please use commas periods etc in these fields If there are any other types of follow ups in this field they will need to be separated by hitting enter twice F9 key will expand each of these 3 boxes This is an example of a locate notice that has been filled out in its entirety and mapped B03 933 1117 d Normal Mt BRIDGE INSTALLATION 205 204 s Y RICHLAND ha DUTCH SQUARE ae et H ARROWOOD DR BUSH RIVER ROAD IS IN THE AREA Hi FIRE PROPERTY 3 r M pe Rya aaraqyania Meme AMANDA STAMET Bi by oe r 7 Hn 3 Ecc Aes rire Be n Ie Be td E ahs 210 DUTCH SQUARE BLVD COLA FAD 3 10g Pome ea 939 1117 P g A jE f i O DUTCH SQUARE BLVD COLUMBIA a Fires Bayes in i C DUTCH SQUARE BLVD COLUMBIA q Sint Aireses Oh 106 DUTCH OAKS DA IRMO FOCHL C 445 DUTCH OAKS DAL IRMO FACHU C 176 DU
41. and description church store etc An example of a site that has no address number and needs to be marked is shown below SC RICHLAND COLUMBIA St County Place Address BUSH RIVER RD Intersection BROAD RIVER RD Directions Instructions ADD ROAD BAKERSFIELD RD LANDMARK THIS IS ON THE ONLY VACANT LOT AT THE CORNER MARK ENTIRE PROPERTY THIS IS THE VACANT LOT AT THE CORNER OF BUSH RIVER RD AND BROAD RIVER RD APARTMENT COMPLEX MOBILE HOME PARK If an address is given for an apartment complex or for a mobile home park specify whether the address is for the entire apartment complex mobile home park or if it is for specific buildings or address The locate request can be processed with up to five buildings lots etc on one locate notice as long as they are side by side and on the same side of the road there could be several apartments in one building The main address should be entered in the Address field and the building number s will need to be typed into the Instructions section of the locate notice An example of an apartment building that needs to be marked is shown below St County Place S5C RICHLAND COLUMBIA w Address 810 DUTCH SQUARE BLVD a Intersection N ARROWVWOOD RD Directions Instructions BAKERSFIELD IS AN ADDITIONAL ROAD IN THE MARK ENTIRE PROPERTY OF BUILDING J THIS IS IN THE AREA WOODLAND HILLS APARTMENTS UNKNOWN This type of locate notice
42. caller If multiple notices need to be made 1 Click the Save icon F18 this is located directly to the right of the Save and Close icon This will generate the notice number and then allow the notice to be Replicated to create a new notice 2 Click Replicate icon F Plicate j Remove Work Information 3 Click Remove Work Information icon This function will remove the County Place Address the Street the Intersecting Street and the mapping of the previous locate This step is optional 4 Complete the notice using the above instructions An example of the Work Location Information section on a Design locate notice Edit x Edit the value DESIGN WORK FOR NEW ROAD EXPANSION FROM N ARROWWOOD Type Work Design DESIGN ROAD CONSTRUCTIC DR GO DOWN DUTCH SQUARE BLVD F 1 TO WHERE THERE IS A NEW Work Date amp 09 19 2012 9 11 59PM SECTION BEING EXTENDED WHICH IS Time STAKED OFF JUST BEFORE THE 5 T ert PTT LIGHT AT THIS POINT MARK St County Place SC RICHLAND COLUMBIA x DOWN THE NEW EXTENSION OF Intersection N ARROWWOOD DR Directions ADDITIONAL ROAD BROAD DESIGN WORK FOR NEW a Instructions RIVER RD AND BAKERSFIELD ROAD EXPANSION FROM N ARROWWOOD DR GO DOWN DUTCH Remarks F9 EXPANSION Members will be notified to contact the caller within 15 full working days to make arrangements for the Design locate notice 15 SUBAQUEOUS Thi
43. ce SC RICHLAND COLUMBIA Address DUTCH SQUARE BLVD Intersection N ARROW VWYOOD RD Edit the value MARK THE ENTIRE INTERSECTION OF Directions ADD ROAD JUNE RD MARK THE ENTIRE a a Semcipas aee DUTCH SQUARE BLYD AND N Instructions INTERSECTION OF DUTCH SQUARE BLVD AND N ARROWVWOOD RD FOR aT AI Il ATACA TTAR ARROWWOOD RD FOR SOFT ALL DIRECTIONS 26 An example of a three way intersection that needs to be marked is shown below St County Place RICHLAND COLUMBIA Address DUTCH SQUARE mie Intersection I gt Directions ADD ROAD JUNE RD MARK THE EN TIRE Instructions INTERSECTION OF DUTCH SQUARE BLVD N ARROWAVWOOD RD AND MARK THE ENTIRE INTERSECTION OF DUTCH SQUARE BLVD N ARROWW OOD RD AND JUNE DR FOR 50FT ALL DIRECTIONS THIS IS A3 WAY INTERSECTION 27 COUNTY LINES When you are working with a property or job site that is divided by a county line or if the site marker buffer of any of the draw tools Point Line or Polygon crosses a county line a locate notice will need to be made to cover each county Please make notation on the locate notice that the location is located at the county line of and list the two counties bral v TEESE EROT CABLE BURY WaN ETO THIS 5 AT TIGER LUE CONDOS TH PROPERTY E DNEED LOCATE ENTRE PROPERTY By THE LEGIE TON SICHLAND COUNTY LNE leg TREPHINE FEER OPTE CABLE BRY WA v OUND 1 TAS D FOA T
44. d Close 9 Give the caller new notice number and Good through and Update dates ee a d If a caller calls in to update a notice and the notice had been resent to add information such as Subd name lot numbers directions etc Update the request you will put the added information in the appropriate fields For Example You would remove Resending due to and Spoke with John Back You would put lot 1 1the Instructions Whitehall in the Subd field and make note of white two story house in the Directions field for a landmark Directions ADDITIONAL ROAD 1 26 MARK ENTIRE PROP ERTK 4 Instructions RESENDING DUE TO CALLER S TES THIS IS A WHITE TWO STORY HOUSE THIS ADDRESS IS ALSO KNOWN AS LOT 1 AND IS IN THE WHITEHALL SUBD SPOKE WITH JOHN BLACK NOTATIONS ON UPDATE NOTICES e If the area definitely needs to be remarked a notation may be made on the notice but it is not necessary An updated notice is the same as a new notice and locators are supposed to respond to remark the site unless they have made other arrangements with the excavator e The only other time a notation should be made on an Update notice is when you update the notice and your name is not in the caller field If this is the case you may enter the following statement in the Remarks section Updated by _ your name ___ UPDATING MEET NOTICES If you need to update a Meet notice but do not need another meet go to the Remarks
45. d past the property lines s an additional locate notice or locate notices will need to be issued to cover the area along the road e A request to have up to five apartment buildings marked as long as they are side by side on the same side of one road there is no limit on the amount of addresses within each apartment building Example of a valid locate notice MARK THE ENTIRE PROPERTY AROUND BUILDINGS A B C D E GARDEN GATE APARTMENTS BUILDINGS ARE SIDE BY SIDE THE ADDRESSES WITHIN THESE APARTMENTS ARE 150 170 GARDEN GATE ROAD A scenario that does not fall under these guidelines would be if the properties that need marked are next to each other but are located on two different roads MARK ENTIRE PROPERTY OF 319 N HIGH DUCK TRL AND 200 LOWER GLEN CIR IF AN AREA NEEDS TO BE MARKED AROUND A POLE PEDESTAL TRANSFORMER METER FIRE HYDRANT ETC A DETAILED DESCRIPTION OF WHERE THE ITEM IS LOCATED MUST BE PROVIDED Example of a valid locate notice MARK A 50 FOOT RADIUS AROUND POLE C201 THIS POLE IS LOCATED ON THE LEFT SIDE OF NESBITT DRIVE APPROXIMATELY 200 FEET SOUTH OF THE INTERSECTION OF NESBITT DRIVE AND HIGHWAY 1 Example of an invalid locate notice MARK A 50 FOOT RADIUS AROUND POLE P564 THIS POLE IS LOCATED ON HIGHWAY 15 IF A PROPERTY AND BOTH SIDES OF THE ROAD AT A PROPERTY NEED TO BE MARKED THE ROAD CANNOT BE MARKED PAST THE PROPERTY LINES AT THE ADDRESS PROVIDED Example of a valid locate notice M
46. d that errors can occur and want to make every effort to assist our system Users however if the situation develops or continues to a point where the Remote User disregards the procedures SC811 may have to limit or remove the Remote User s access to this application For this reason you must make sure the information you enter is correct and that you follow the guidelines explained during the training class We have a help desk available for any questions from 7 30 am until5 30 pm Monday through Friday Please call 800 290 2783 option 5 YOu may only enter locate notices for the company you are working with at the time of the training If there is a change in the company you work for you must contact SC811 to be able to enter for the new company How to access the SC811 Notice entry system Go to a web browser such as Google Chrome Internet Explorer 9 or higher or Mozilla FireFox Type in the following website https geocall sclpups org geocall client login C811 GeoCall V3 C 8 hitps geocall scl pups org geocall client login SC811 GeoCall Login to SC811 https qeocall sclpups org geocall clien WELCOME SCREEN The welcome screen will show various information ranging from mapping tool reminders to upcoming holidays 3 SC GeoCall New B gh Search gt Notification i Remote Notices Search X Notice Number My Notices Today S gt Version 2 Notice Search X By Numb
47. dified if needed Ext This field is for your extension number if applicable Email This field is for your email address or whomever you would like to receive the notice If this information auto populates then verify email address If not type in the information Please make sure the Email box is checked If the box is not checked you will not receive an email copy If you forget to check the Email Copy box the notice can be emailed by contacting Rhonda Dotman at rdotman sclpups org or 800 290 2783 option 1 It is against SC 811 policies to Resend or Update a Notice to add this information or to check the box Keep in mind that you can also print your locate notices Go to Action on the tool bar and then select Print Site Contact This is the information for the person the locator s should contact on the job site Site Contact Name THOMAS SMITH v Phone 903 521 1245 9 Emai REMOTEUSERS SC1PUPS ORG Callback Name This field is for the person the locator s should contact if there are any questions concerning the site Phone This field is for the site contact s phone number Email This field is for the site contact s email address Note this is NOT where the email copy will be sent Callback This field is only for additional information about the site contact For example they may have additional information such as best time to reach the site contact in this field Done By Duration E Explosives E Pre
48. dress Field 1 box This field is for a single address notice only SC811 can process up to 5 addresses lots buildings that are directly side by side on each request however this information will need to be provided in the Instructions section of the notice When working at multiple addresses make sure the Addresses in Instructions box is checked ADDRESSES ARE 2 4 6 AND 8 SMITH ST MARK ENTIRE FRONT OF THE PROPERTIES Addresses In Instructions ADDRESSES ARE SIDE BY SIDE Instructions field Prefix amp Suffix Field 2 amp 5 box This field is for directional information only such as North N East E South S West W Southwest SW Northwest NW Southeast SE Northeast NE which relates to the street name Example N Main St or Main St N Please do not use these when providing marking instructions or directions to a work site Street Field 3 box This field is for the road the work is actually taking place on or the site is located on This is the road that is covered for digging This field should only contain one road name and no street types i e Dr St If the road the work is taking place on has an alternate name or highway number you will need to make notation in the Directions field Note If the street provided is S 5 St Ext you will enter S in the Prefix field and 5 St Ext in the Street field Address DUTCH SQUARE Street Entering Highways When entering highways in the s
49. e elevator to the 3rd floor Turn left when coming out of the elevator and SC811 is at suite 320 on the left I 26 from Charleston Just past Exit 110 you will see the Bush River Road exit lane Take that exit lane 108 A to the stoplight at the end Turn right onto Bush River Road Follow Bush River Road and turn left onto North Arrowwood Road between Frank s Car Wash and Schlotsky s Deli This road will make a right curve and then the name will change to Dutch Square Boulevard Dutch Center Building will be across the street from Dutch Square Mall You may enter the building on either side or around the back The elevators are located in the middle of the building Take the elevator to the 3rd floor Turn left when coming out of the elevator and SC811 is at suite 320 on the left I 26 from Spartanburg Take the Bush River Road exit Exit 108 A Turn left onto Bush River Road at the light off the exit ramp Follow Bush River Road and turn left onto North Arrowwood Road between Frank s Car Wash and Schlotsky s Deli This road will make a right curve and then the name will change to Dutch Square Boulevard Dutch Center Building will be across the street from Dutch Square Mall You may enter the building on either side or around the back The elevators are located in the middle of the building Take the elevator to the 3rd floor Turn left when coming out of the elevator and SC811 is at suite 320 on the left I 77 from Charlotte Take I 77 to I
50. e notices can be processed via Remote 24 hours a day 7 days a week If an Emergency notice is needed during normal business hours or during SC811 After Hours the notice will need to be called into our Call Center at 888 721 7877 or 811 When using Remote entry be sure to verify all of the information on the notice to ensure the accuracy for the protection of your company and the member operator s underground facilities After you have saved your request it is processed automatically The systems accuracy depends on you If you find any discrepancies in your submission it is your responsibility to correct the notice s yourself or notify SC811 center directly for assistance By using Remote entry you agree to be legally responsible for the accuracy of the information provided about the proposed work site Your locate notices are very important These guidelines and procedures are necessary to expedite your locate notices and to enhance public safety By using the Remote application you are pledging to follow these published requirements Your user name and password are essential security items to protect the Remote User Compromising or releasing your user name and or password can be grounds for termination of your privileges of the Remote application MONITORING THE SYSTEM SC811 will be monitoring Remote entry submissions on a regular basis especially when complaints are received from member operators and or locators We understan
51. e of a valid locate notice STARTING AT THE INTERSECTION OF CLARK STREET AND STATE STREET MARK BOTH SIDES OF CLARK STREET GOING EAST FOR 1320 FEET Example of a valid locate notice MARK THE ENTIRE PROPERTY OF 573 SHINE AVENUE THIS IS A 30 ACRE FARM Example of an invalid locate notice MARK BOTH SIDES OF SIMMONS AVENUE FROM OLD CHAPIN ROAD TO CANAL DRIVE TOTAL DISTANCE IS APPROXIMATELY 3000 FEET ONLY ONE ROAD CAN BE MARKED PER LOCATE NOTICE Example of a valid locate notice STARTING AT THE INTERSECTION OF ALTHEA STREET AND ELDERBERRY DRIVE MARK BOTH SIDES OF ALTHEA STREET GOING EAST FOR 300 FEET Example of an invalid locate notice STARTING AT THE INTERSECTION OF GARDENIA DRIVE AND HIGHWAY 6 MARK BOTH SIDES OF GARDENIA DRIVE GOING SOUTH FOR 250 FEET ALSO MARK BOTH SIDES OF HIGHWAY 6 GOING NORTH FROM THE INTERSECTION FOR 250 FEET INTERSECTION LOCATE NOTICES CANNOT EXCEED 50 FEET IN ALL DIRECTIONS ON BOTH SIDES OF THE ROAD S e If more than a 50 foot radius of an intersection needs to be marked separate locate notices must be issued because it would then be considered as working on separate roads e If markings need to be done at an intersection and down one or more roads separate locate notices must be issue one for the intersection itself and one or more locate notices for the markings needing to be done along the road s Example of a valid locate notice MARK THE ENTIRE INTERSECTION OF CLARK STREET AND STATE STREE
52. e shows the 3A DUTCH SQUARE BLVD COLUMBIA 3 H intersecting result for when the 3A N ARROWWOOD RD COLUM 3 H intersecting intersecting road to the Q ARROWWOOD RD CO g s Q susHRveRRD cou Work site location is 4 DUTCH SQUARE BLVD 3 Quinnssrookor cot Selected which will be 3 Q LEYDEN LN COLUMBI BAKERSFIELD RD COLUMBI indicated by ared X 3 S intersecting 3 Q BROAD RIVER RD COI a Q DIAMOND LN COLUME QQ DUTCH SQUARE BLVD Q GLEN OAKS RD COLU 3 Q MORNINGHILL DR CO Q SHIRLINGTON RD COI Q STATLER RD COLUME a3 Q TYEU TRL COLUMBIA When trying to locate Highways or Interstates on the map you may get several results for that Highway or Interstate provided This indicates that the road is broken down into different city town areas according to where it is located on the map The best way to get in the general work site area is to go the Search field and type in the closest cross street to the job site This should zoom into the general area of the work site provided by your work site information Search Results 3 Street Begins With a O HWY 178 PELION LEXINGTON a Q HWY 178 RURAL LEXINGTON a OC HWY 178 SWANSEA LEXINGTON OQ HWY 21 RURAL LEXINGTON OQ HWY 321 GASTON LEXINGTON a Q HWY 321 WEST COLUMBIA LEXING a OQ HWY 378 BATESBURG LEESVILLE a Q HWY 378 GILBERT LEXINGTON Hiin ayo dh cm D k 34 MAPPING THE DIG SITE amp SITE MARKERS
53. e street ending to the road name such as Dr Rd Cir etc SC811 map works better when providing the acceptable abbreviations ACCEPTABLE ABBREVIATIONS Avenue AVE Parkway PKWY Boulevard BLVD Place PL Bypass BYP Point PT Circle CIR Road RD Crossing XING Street ST Drive DR Square SQ Expressway EXPY Terrace TERR Highway HWY Trail TRL Lane LN Trace TRC Intersection Field This field is for the nearest intersecting street to the job site Only one road name should be entered in this field If the intersecting street has a highway number and street name enter only one road name in the Intersection field and provide the alternate road name in the Directions section For example Sunset Boulevard is also known as Highway 378 If possible provide an intersecting street that is located within a 1 4 of a mile from the job site This road should actually cross or intersect the road the work is taking place on This green arrow will start the mapping process Intersection N ARROWVWOOD RD Directions Field This field will be directions to the work site additional cross streets any landmarks in area alternate street names or if SC811 map shows streets places differently than what is provided If the location where the digging work is taking place is new and or is not located on SC811 map directions to the site must be provided MISCELLANEOUS ABBREVIATIONS THAT CAN BE USED ON THE NOTICE Air Force Base AFB Build
54. eceive notification from SC811 that underground lines need to be located SC811 member operators mark only the underground facilities they install and maintain For example water and sewer companies will only mark their lines they install and maintain up to their meter or taps The caller will be responsible for notifying any facility operators that are not notified by SC811 Under the member operators being notified you will see the code for that member operator along with the type of facility s they maintain and the contact information for the locator company who marks for that member operator Please make sure that member operators are listed in the Member section once the area is plotted before saving and closing the notice you will receive this pop up No Members On Ticket New locate notices Click No and remap the area There are no codes on this ticket You must make sure that member operators are listed Are you sure this is correct and you received no errors during processing in the Member section of the notice before submitting 1 5 No Updating locate notices Click No and make sure the member operators are showing up in the Member section Member AT amp T D BSZB45 BS7B45 800 778 9140 Phone Member Louuy se o F1LSu Prone City of Columbia Wtr COC 803 600 4689 Water City of Columbia Wtr COCR 803 6004689 Water South Carolina DOT SCTDO1 SCTDO1 S03 796 9721 Electric Fib
55. ection Q DUTCH SQUARE BLVD COLUMBIA 3 Bfsreet Benin Win Results for the choice will Q DUTCH SQUARE BLVD COLUMBIA show up red on the map a F Similar Addresses 172 DUTCH OF IRMO RICHL ra This example shows the result moroa for selecting Exact Address D D D ARR which is indicated by the red D 8 IRMO RICHL Poe 2 IRMO RICHL X 8 IRMO RICHL RMO RICHL PE LLL LL LS 33 _ _ Search Results This example shows the A S BactAaetess result for selecting Exact LEU The A ALA C 810 DUTCH SQUARE BLVD COLUN TANG fe ccs Street The map has BA Exact Street IA gt g0 purcHsouareBLwo coua turned the road red Keep 3 intersecting in mind this is just an 4 NARROWWOOD RD COLUM gt C BAKERSFIELD RD COLUMBII indicator to show Jour JF StrestBegns wih selection A list of the C DUTCH SQUARE BLVD COLUNBAY intersecting streets that a F Similar Addresses intersect with your 3 172 DUTCH OAKS DR IRMO RICHL C 144 DUTCH OAKS DR IRMO RICHL selection will show under C 125 DUTCH OAKSDRIRNORICHL 1t Select the intersecting 188 DUTCHOAKSDR RMORICHL street from the list C 149 DUTCH OAKS DR IRMO RICHL When the intersecting street 1s selected the red X appears on the map at the intersection ean H OAK Search Results 3 H Eract Street This exampl
56. ed FIRST AND LAST NAME COMPANY NAME COMPANY MAILING ADDRESS CITY STATE ZIP EMAIL ADDRESS PRIMARY PHONE ALTERNATE PHONE YOUR INITIALS all three initials if applicable PASSWORD at least 16 characters including at least one number PLEASE DO NOT SHARE YOUR USER NAME AND OR PASSWORD SHOULD YOU DO SO IT IS GROUNDS FOR TERMINATION OF ACCESS TO THE REMOTE USER APPLICATION USERS ARE REQUIRED TO BE TRAINED BY AN SC811 REPRESENTATIVE PRIOR TO BEING ALLOWED TO USE THE SYSTEM As an approved Remote User my company will comply with the current policies and procedures of SC811 and the Remote User program SIGNATURE DATE Company Representative APPROVED DATE SC811 Representative USER LOGON NAME DATE assigned by SC811 SC811 REMOTE USER INFORMATION SouthCarolina811 SC811 is a non profit company created by state law for the prevention of damage to underground utility lines SC811 establishes a computer link between those who dig and those who operate underground facilities This task is very important for the prevention of damage to underground utility lines The Remote User program is for companies excavators who need notices on a regular basis and wish to have the capability to enter certain types of notices online 24 hours a day 7 days a week Notices entered via the Remote User application will be processed through the system and will be sent to the member operators just as if the excavator phoned
57. ed provide this information in the Street field If the 25 alleyway is unnamed enter UNKNOWN in the Street field and provide detailed directions in the Instructions section An example of an unnamed alleyway that needs to be marked is shown below St County Place SC RICHLAND COLUMBIA Address UNKNOWN Intersection BAKERSFIELD RD Directions UNKNOWN ROAD IS AN ALLEY START FROM BAKERSFIELD Instructions WAY LOCATED BEHIND 810 RD AND MARK DOWN BOTH DUTCH SQUARE BLYD AND SIDES OF THE ALLEYWAY RUNS OFF BAKERSFIELD RD FOR THE LENGTH 200FT EASEMENT RIGHT OF WAY A request for an address and easement or right of way to be marked requires two locate notices one for the address and one for the easement right of way A request to have an easement right of way marked going down more than one street requires a separate locate notice to be issued for each street The street that the easement right of way is off of will need to be entered in the Street field If the easement right of way is between two streets enter UNKNOWN in the Street field and provide detailed directions in the Instructions section An example of a utility easement that needs to be marked is shown below Edit the value an ame aan lene FROM BROAD RIVER RD GO 200FT E lst a ae DOWN DUTCH SQUARE BLVD TO THE OVERHEAD ELECTRIC a ERa UNKNOWN ROAD IS AN OVERHEAD EASEMENT RIGHT OF WAY ON THE we E ELECTRIC EASEMENT RIGHT OF WAY RIGHT SIDE
58. edate Replicate J5 acson CD Views ay History CRO E Aripiries Mieter 1 uwa ai Piara ATAT D BS2T29 d Riko iii Fo EE hei ATAT D BSZT29 BSZT29 For Phone Laat Action on 09 09 2014 08 16 50 PM was 2 Response History On 09 09 2014 0 16 50 PM by USICMemberPR 2 mately 179 from the intersection with N Hwy 11 wy if Lt ct a PE Fo at RATTRAY priately 50 on both aides of Dusty Ln toward the be replacing the crossing Charter CCMZ41 For Cable Response History 0n 09 09 2014 08 16 51 PH by USTCMemberPR In this example there are 3 members on the locate notice but only 2 are currently participating in the PR system How to add an excavator s response in Geocall Under Search then go to Response then click on the By Ticket view ll GEOCALL V3 BETA TEST SYSTEM Tasks Under Response the option By Ticket vende ANI will allow each excavator to provide you i Search with a locate notice number B l Notification Like Number Notice Number Notice Search Notice for Code My Notices Today 3 SuspendedNotices Voice Web EF Response Response By Ticket Number By Number E By Ticket Enter the locate notice 3 gt Version 2 number in the pop up box Notice Search By Number Once the locate number has been entered a list will be displayed Click on the line that has the 360 as the Code Page 1 ofi qe gy Add Response Number Name Code Creation
59. eet Miles Feet Miles 1 4 mile 04 120 10 1 4 miles 106 920 20 1 4 miles 1 2 mile 09 440 10 1 2 miles 108 240 20 1 2 miles 3 4 mile 56 760 10 3 4 miles 109 560 20 3 4 miles 1 mile 58 080 11 miles 110 880 21 miles 1 1 4 miles 09 400 11 1 4 miles 112 200 21 1 4 miles 1 1 2 miles 60 720 11 1 2 miles 113 520 21 1 2 miles 1 3 4 miles 62 040 11 3 4 miles 114 840 21 3 4 miles 2 miles 63 360 12 miles 116 160 22 miles 2 1 4 miles 64 680 12 1 4 miles 117 480 22 1 4 miles 2 1 2 miles 66 000 12 1 2 miles 118 800 22 1 2 miles 2 3 4 miles 67 320 12 3 4 miles 120 120 22 3 4 miles 3 miles 68 640 13 miles 121 440 23 miles 3 1 4 miles 69 960 13 1 4 miles 122 60 23 1 4 miles 3 1 2 miles 71 280 13 1 2 miles 124 080 23 1 2 miles 3 3 4 miles 72 600 13 3 4 miles 125 400 23 3 4 miles 4 miles 73 920 14 miles 126 720 24 miles 4 1 4 miles 75 240 14 1 4 miles 128 040 24 1 4 miles 4 1 2 miles 76 960 14 1 2 miles 129 360 24 1 2 miles 4 3 4 miles 77 880 14 3 4 miles 130 680 24 3 4 miles 5 miles 79 200 15 miles 132 000 25 miles 5 1 4 miles 80 520 15 1 4 miles 133 320
60. er Welcome to SC811 Replicating Locate Notice When replicating a locate notice in the GeoCall application please always refresh the map with the green arrow at the end of the intersecting street Intersection Replicating a locate notice you must refresh the map on all locate notices after the work location information has been entered or use the Remove work information button o Remove Work information If you don t refresh the map by redrawing the dig site area the wrong member operators will be notified and not the correct members who are in this area Holidays 2014 Holidays Remaining Confederate memorial Day 5 9 14 Memorial Day 5 26 14 Independence Day 7 4 14 Labor Day 9 1 14 Veteran s Day 11 11 14 Thanksgiving Day 11 27 14 Thanksgiving Day Holiday 11 28 14 Christmas Eve 12 24 14 Christmas Day 12 25 14 Christmas Holiday 12 26 14 Is a state holiday SC811 will be open_The 3 full working days notice will be calculated from the next business day GEOCALL MAIN TASK BAR amp METHODS OF PULLING EXISTING NOTICES aA Search Notification Like Number Notice Number Notice Search Notice for Code My Notices Today 3 SuspendedNotices Voce Web Ey Response By Ticket E Version 2 Notice Search By Number New 8 l l Selecting this Icon will open a new locate notice When selecting new you should be processing the following notic
61. er SCEG Electric SCEKZ42 SCEK 42 803 791 3929 Electric Time Warner Cable Columbia Tic 80 0 778 914 D SCEG Gas SCG705 Fiber Cable 5CG705 803 791 3929 Gas Fort Jackson XAXOD 111 111 1111 There may be occasions in which a utility will be listed with a code that begins with two or three X s Example XX X09 Fort Jackson See XXX Codes below gt XXX01 Berkeley County Menriv Park Subd You will need to call 843 764 7218 for electric and gas lines that the base maintains to be marked Base has drawing of lines Whoever is digging has to get a digging permit SCE amp G only handles the mainline gt XXX02 Charleston County Menriv Park Subd You will need to call 843 764 7726 or 843 764 7626 to have electric lines that the base maintains marked gt XXX05 Berkeley County Naval Weapon Station You will need to contain the Naval Weapons Station Maintenance Dept to have gas and electric lines marked that the base maintains gt XXX09 Fort Jackson You will need to call Fort Jackson Maintenance Dept to have lines that the base maintains If AT amp T is in the area they will only mark their cable SCE amp G only supplies electric to the base gt XXX10 Savannah River Site Plant You will need to contact the plant for nay other lines to be marked not maintained by our member operators f there is not a telephone number provided with the X code y
62. erify the information making sure that the 3 full working days has not expired or has no history 3 Click Update 4 Change the Ticket Type to Cancel 5 Go to the Remarks section and type the following statement Cancelling notice due to CANCEL DUE TO CANCELLING NOTICE NUMBER 1204NOTICE WORK WILL NOT TAKE PLACE AT THIS TIME JOB HAS BEEN CANCELLED e Always provide the reason for the cancellation 6 Click Save or Save and Close 47 7 This procedure will generate a new ticket number This new number is only a confirmation of the cancellation Give caller notice number for record NO SHOW This type of notice is used when a previously entered notice needs to be resent to selected member operators that have not been out to mark the area by the 3 full working days notice No Show notices are only to be sent through after the 3 full working days notice has expired and the member operators have within 3 hours to respond from time the notice has been sent out Please keep in mind that when you enter this type of notice you should not be changing any of the information on the notice Should any information change a ngw notice will have to be entered This type of notice cannot be processed during SC811 After Hours Work Location Type Work No Show w ELECTRIC INSTALL SERVICE Work Date amp 01 03 2014 E9 5 05PM Time Click Notice Number and type in the notice number Verify the information ma
63. es Normal Survey Meet Design and Subaqueous Under Search click Notification Notice Number This is used when an existing notice needs to be pulled for viewing or to perform secondary actions Notification Notice Number x Number 1302010000 OK Cancel Remote Notice Search allows you to search for a locate notice that was originally entered under your user name only You can only search one day at a time and by these selected criteria ranges Notification Remote Notices Search x SOTLE C When using this feature keep in mind less is Street Name best when searching For Example if you aetna one searching for a notice that had the address of n 810 Dutch Square Blvd In the Street Field Subdivision as ee a just provide Dutch street endings are not Caler Name included Information in the other fields may be Caller Phone entered select the date The system will filter on Old Ticket Number the date selected all notices that you entered that contain Dutch in the street name Date 02 08 2013 Ok Cancel My Notices shows you a view your notices entered for the day to the right of the Task bar Notice View amp Tool Bar View Red fields are required The Notice entry screen is broken down into sections the Company Caller Information Caller Site Contact Custom and Work Location There are two ways to move around the Notice screen you can TAB through each field or use the mouse arrow
64. esenta tive have contacted the excavator and have agreed to 4 period that an owner representative must be present must be present during excavation to identify the unmarked facility andor Critical facility marked The utility owner or their designated representative have agreed to a period that and Owner representative must be present during exaction to identify the marked facility and or monitor the excavation Locator and Excavator have agreed and documenting marking schedule Facility owners master contractor Is responsible for locating facilities Subaqueous facilities 10 days to locate or Homeland Security Ksue Request denied Facility Owner shall contact excavator Extraordinary Circumstances Communi cation required Design Request marked Design Request facility printed Design Request Meeting required Design request Homeland security issue Request denied Facility operator shall contact Member has not responded by the required time 58
65. go to new map To close the view click back on ember section the same button 32 Layers are located on the bottom left hand corner of the map You may use the scale bar to zoom in or out on the map or simply use your mouse on the map If you left click on Layers you will have Map or Raster to appear Itis defaulted to Map See below for example what the view map looks like and with the Raster selected Map View Raster View LOCATING THE DIG SITE ON THE MAP THE MAP IS ONLY TO BE USED AS A TOOL When entering the work site location once you Tab out the Intersection field or click the green arrow at the end of this field the map will try to locate the general area based on the information provid d See below t County Plae SC RICHLAND v COLMENA On the right hand side on the Addres Tem mere BLVD map you will see Searched Results These results can 66 99 a range from Exact Street aiiai Exact Address Street Segment Intersection Street Begins with Exact Address Similar Addresses or Map Notes Intersection N ARROWWOOD RD Update Expires Q A 9013 09 11 7013 Retesh 9 Qr Pan le i i This view is dynamic Once 4 oy f S S nn you determine which result A NES RO_ P A Ee a F Exact Address _ eee ng 1105 1s SEA A stoouronsousreeto cau you want to view the map will 3 jest Steet zoom into your sel
66. gs have faded or have been destroyed by weather or by another contractor person This type of notice cannot be processed during SC8 11 After Hours Refer to page 46 for more information regarding Remark notices UPDATE This type of notice is processed by 5 30 pm on the 12 working day the Update date of an existing notice to extend the notice for additional digging time This is a 3 full working days notice not including the day the notice is entered Refer to pages 47 amp 49 for more information regarding Update notices This notice type can be entered 24 hours a day 7 days a week CONTRACTOR UPDATE This type of notice is processed by 5 30pm on the 12 working day Update date It is used when a general contracting company and or member operator has already called in a notice and has hired your company to do the work at their job site Refer to page 48 for more information regarding Contractor Update notices This notice type can be entered 24 hours a day 7 days a week 55 360 Positive Response This will be mandatory June 7 2015 How to View Member s response in Geocall A Enter your locate notice number B Double click the locate notice to display then click the View selection box at the top C Under View select Responses this window will disappear and a new box comes up with the codes used in the positive response system for each member code It is not mandatory for all members to participate until 6 7 15 eV
67. hority CNNG18 CNNG18 864 833 1862 Gas Traffic City Of Belton Combined Utilities COB58 864 338 0058 Sewer Water Water Colonial Pipeline Spartanburg COL23 800 926 2728 Gas Colonial Pipeline CPC24 800 926 2728 Gas Connexion Technologies CxTZ18 484 576 6190 Phone Fiber C Duke Energy DPCZ04 DPCZ04 800 778 9140 Electric Duke Energy DPCZ07 DPCZ07 800 778 9140 Electric f Duke Energy DPCZ08 DPCZ08 800 778 9140 Electric Y lt 4 ii p OK Cancel If the member operator being requested has more than one code you will have to determine which code to add by plotting the general work site location with a large polygon You may want to write down the code 1f it pops up in the member section If more than one code shows you will need to add the ones that pop up However 1f code for the member operator being requested cannot be determined you will need to add all codes for the member shown in the Add Member selection YOU MUST REMAP THE AREA ACCORDINGLY BEFORE SUBMITTING To add a Member operator to existing locate notice Verify the facility requested to be added is a member operator by referring to the SC811 member list Once confirmed a Resend will need to be done Click the update button on the menu you will need to click the Add Member button from the tool bar To create a Resend 1 Pull up the Notice number Verify information Click Update 2 Change the Notice type to Resend 3 Change the Work date and time of the 3 ful
68. if marking around SC811 map notes green dots If you use the point tool or the line tool for this type of situation it can be highly likely that you will not be picking up all of the member operators that may possibly be in the area due to different buffer zones on the marking tools Never mark more than 4000 feet when using the line or polygon tool The map does not always recognize all address numbers If the address geocode you will need to use the line tool to indicate where the property should be located on the road Use the line tool to indicate which section of the road the properties are located on when working at multiple addresses If the site address comes up automatically on the map and the property itself is very large for example airports plant facilities etc plot the site with the polygon to ensure all necessary member operators are notified It is not necessary to use the polygon tool when an area at an intersection needs to be marked and the intersection is located on the map The point tool should be used in this situation If the map shows a 911 address and the property is over 1320ft off the road use the Line tool to mark the map from the 911 address up to the street the site is located off of MAP SEARCH TOOL This feature can be used to search for streets and or map notes that are located on the SC811 map in the county selected in the County field only The less information you provide in this field the more resul
69. ill need to make the new notice Replicate Feature Click Notice Number and type in the notice number Verify the information Click Replicate Select the Notice Type Normal Meet Survey or Emergency whichever is applicable Make any necessary changes to the notice Go to the Remarks section and type the following statement T his is the corrected information from cancelled notice dii pe oe tae a ae a Remarks THIS TS CORRECTED INFORMATION FROM NOTICE 1302000000 8 Re map area if needed 9 Click Save and Close for new notice number and dates of the new notice that was just entered Then you will need to_cancel the notice Update Feature 1 Click Notice Number and type in the notice number 2 Verify the information making sure that the 3 full working days notice has not expired 3 Click Update 4 Change the Notice Type to Cancel 5 Go Remarks section and type the following statement Cancelling notice due to Corrected information is on notice 7 Remarks CANCELLING NOTICE 1302011111 DUE TO INCORRECT ADDRESS CORRECTED INFORMATION ON NOTICE 130210112 Always provide the notice number that you are cancelling Always provide the reason for the cancellation 6 Click Save or Save and Close This will generate a new notice number This new number is only a confirmation of the cancellation WHEN NO NEW LOCATE NOTICE NEEDS TO BE ISSUED 1 Click Notice Number and type in the notice number 2 V
70. ing BLDG Subdivision SUBD Also Known As AKA Condominiums CONDOS Apartment APT Directions DIRS Approximately APPROX Feet or Foot FT As soon as possible ASAP Intersection INTERS Directions THIS IS THE DIRECTIONS FIELD THIS IS THE INSTRUCTIONS FIELD Instructions Instructions Field This field will inform the Member Operators what part of the property needs marked special marking instructions and any information pertaining to the notice being processed Marking instructions is required on all locate notices and need to be very clear for the locators When providing marking instructions and directions always ask yourself Would I be able to find and mark this site using only the information provided The next couple of pages will go over location entry guidelines and how to enter certain locate notices 19 SC811 LOCATION ENTRY GUIDELINES NO MORE THAN 1320 FEET CAN BE MARKED PER LOCATE NOTICE e This rule only applies when markings need to be done along a road easement right of way sidewalk or alleyway e This rule does not apply when markings need to be done on a property e When requested this includes marking both sides of the road easement right of way sidewalk or alleyway e No more than 50 feet out from the centerline of the road on both sides of the road can be marked per locate notice this excludes long distance jobs in rural areas interstate projects or bridge reconstruction projects Exampl
71. ing information Directions used for additional roads alternate street names directions to work site and landmarks Instructions marking instructions special notations for locations and any other information pertaining to the locate request Plot the area of the work site location on the map Verify all information on the locate notice before Saving E Save and Close If processing a single locate notice you may click on the icon The locate notice number will generate If multiple notices need to be made l Click the Save icon 18 this is located directly to the right of the Save and Close icon This will generate the notice number and then allow the notice to be Replicated to create a new notice Click Replicate icon P Plicate Click Remove Work Information icon Work Information This function will remove the County Place Address the Street the Intersecting Street and the mapping of the previous locate This step is optional Complete the notice using the above instructions An example of the Work Location section on a Survey locate notice Work Location Type Work Survey v SEE INSTRUCTIONS v Work Date amp 09 19 2012 3 11 59 PM Time St County Place SC RICHLAND COLUMBIA Address 810 DUTCH SQUARE BLVD Intersection N ARROWWOOD DR Directions ADDITIONAL ROAD BROAD TYPE OF WORK INSTALL Instructions RIVER RD AND BAKERSFIELD PROPERTY STAKES FOR NEW HOUSE
72. is processed when the work is taking place at a location with no street name Examples of unknown include work being done on an unnamed gravel road or dirt road work taking place on an unnamed alleyway along railroad tracks or work taking place on an easement right of way In these situations the word UNKNOWN will need to be entered in the Street field A description of the unknown and detailed directions of how to get to the unknown should be provided in the Directions section You are required to provide detailed directions to the job site on this type of request An example of an unnamed road that needs to be marked 1s shown below F9 F9 St County Place DIRECTIONS INSTRUCTIONS SC v RICHLAND v COLUMBIA Address UNKNOWN Edit the value UNKNOWN ROAD I5 A GRAVEL ROAD THAT INTERSECTS WITH DUTCH SQUARE BLVD 500FT FROM N ARROWWOOD RD ON THE LEFT SIDE OF THE ROAD Edit the value START FROM DUTCH SQUARE BLVD AND MARK THE UNKNOWN GRAVEL ROAD FOR SOOFT ON BOTH SIDES OF THE ROAD Intersection DUTCH SQUARE BLVD Directions Instructions UNKNOWN ROAD I5 A GRAVEL ROAD THAT INTERSECTS WITH DUTCH SQUARE BLVD 500FT FROM ELARAP EAS Mm AEI START FROM DUTCH SQUARE BLVD AND MARK THE UNKNOWN GRAVEL ROAD FOR 500FT ON MATHI FTIR Ar Te Ae ALLEYWAY A request for an address and an alleyway to be marked requires two locate notices one for the address and one for the alleyway If the alleyway is nam
73. itions of Notices and Actions 51 52 53 54 55 360 Positive Response 56 57 Positive Response Codes 58 SC811 REMOTE USER AGREEMENT This program is not to be modified or rewritten in any way For quality control Remote User locate notices will be monitored on a weekly or monthly basis By participating in the Remote User program the requestor acknowledges responsibility to notify any facility operators at the excavation site other than member operators stated on the locate notice All information entered is to be by SC811 specifications The Remote User assumes all liability for entering notices correctly SC811 reserves the right to discontinue the service at any time at management s discretion Due to the frequent changes that are made within SC811 any Remote Users who have not entered a locate notice within six months will be notified that they will be removed from the system if they are not going to enter a locate notice within the next six months Any Remote Users who have not entered a locate notice within a year will be notified of their removal from the system PLEASE PRINT YOUR INFORMATION CLEARLY If any of your contact information changes such as name phone number email address etc You can only enter locate notices under the company that you are currently employed with at the time of training If you are no longer employed with the company you were trained with you must contact SC811 before any new locate notices are enter
74. ke sure that the 3 full working days notice has expired Click Update Change the Notice Type to No Show Go to the end of the Remark section and type the following statement No Show due to the 3 full working days notice has expired and the area has not been marked by Crew will be on site KE dfa a e Always state which member operators have not responded to mark e Always state when your crew will be on site e If only certain member operators need to be notified click the box located to the right of the member operator s that do not need to be notified Remarks NO SHOW DUE TO NO MARKS ON SITE FOR WATER 3 FULL WORKING DAYS HAS EXPIRED CREW ON SITE NOW 6 Click Save or Save and Close 7 This procedure will generate a new notice number This new number is only a confirmation of the No Show Give caller notice number for record Disclaimers cad Blue Water Green Sewer Orange Communications Telephone and Cable TW Red Electric Yellow Gas i Color Code markings used by SC811 utility members are By South Carolina state law you must allow a 2 feet margin on each side of the markings for the appropriate location of underground facilities Any utilities that are not stated must be notified directly SC811 utility members mark only the underground utility lines they maintain If the excavator is aware of or observes indications of an unmarked facility the excavator must not begin
75. l working days has not expired 4 Go to the Remarks and make notation RESEND DUE TO ADDING member operator PER BOB Start and end comments with asterisks 5 ALL member operators on the existing Notice will need to be suppressed Check the box to the right of the members under the Member area This will Suppress any members checked and they will not receive a copy of the Notice 6 Click on Add member button a new popup window appears check the member s that is being added 7 Save and close This will generate a new Notice that confirms the Resend was processed 41 GEOCALL MAP ACRONYM TO HELP Tip when looking for highways on the map YOU REMEMBER Even numbered highways run East and West Odd numbered highways run North and South N NEVER E EAT S SOUR W WORMS Map Color Codes Blue indicates the site marker and also indicates which map tool used to plot the site Red indicates the exact address road or intersection selected out of your search results when finding the location on the map This is not an actual site marker Pink indicates city boundaries Grey line with hash marks indicates railroad Yellow indicates the highways and or major roads Orange indicates Interstates 42 M VALNUT D Green dots indicate a new road or subd that may not be implemented on the SC811 These map notes are entered by SC811 database When using these to find your work site 1 WA
76. mark E Driling Boring Near RailRoad Done By This field is for the name of the person or company who will be doing the excavation digging work that is specified in the Work field on the notice It is important that this information is entered correctly especially if the digging work will be done by someone other than the company given in the Company field on the notice Otherwise the information in the Company field will automatically populate in the Done By field when the TAB key is pressed The company or person given in the Done By field is covered on the notice for the type of excavation digging work that is given in the Work field Zf your company has different sub contractors who do the excavation work and you do not know which sub contractor will be doing the work at the time the notice ts processed enter sub contractor for company name in the Done By field If you know who the sub contractor is be sure to enter their company name in the Done By field If there are any questions problems cuts legal issues etc that occur at the excavation digging site it will be the responsibility of the company who created the notice to determine which sub contractor was doing the digging work If multiple people or companies are going to be doing the digging work this information will need to be entered in the Instructions section of the notice and See Instructions will need to be entered in the Done By field See below Edit the value W
77. may be utilities that run from the road to the site address that would not be notified because the buffer did not touch and or cross over the street work is taking place on It is very important to use your raster on these tyes of notices so you can view the size of the site You will need to mark the polygon around the entire site marking all the way out to the street the work is taking place on Example This is without using the raster Example This is using the raster Notice how far Rowesville Rd is from the actual address tt 1 d z a J a jaun 4 2 Ne ee j t q i _ 4 if 7 l r M The address point selected is for 2500 Rowesville Rd in Orangeburg a If you process a point address locate notice and the buffer does not touch and or cross over the street work is taking place on once the point tool is selected the Draw Polygon tool must be used You will need to mark the polygon around the entire site marking all the way out to the street the work is taking place on Example This is without using the raster 24 NO SPECIFIC ADDRESS This type of locate notice is processed when the work is taking place at a property in which no specific address or lot number is available If no address or lot number is given you must provide detailed directions to the site including the distance from the nearest intersecting street s to the site location and any landmark identifying the area house
78. mber This new number is only a confirmation of the Resend If you Resend a locate notice because an area was marked incorrectly or if you are adding a member operator after the 3 full working days has expired it is up to the member operator on how soon they respond Member Berkeley County Water and Sanitation Authority Please make sure you are screening BCWS44 idee a Resends and Suppressing member operators who do not need to be 49 REMARK This action is used when all or certain member operators need to be notified to remark the underground lines due to the markings being faded have been destroyed due to weather or if a company other than your company destroyed the markings However if your company destroyed the markings a new notice will need to be entered Remark notices should only be sent after the 3 full working days notice has expired Please keep in mind that when you enter this type of notice you should not be changing any of the information on the notice Should any information change a new notice will have to be entered There is not a set time for the locators to remark the location it ts up to the member operators as to how soon they can respond This type of notice cannot be processed during SC811 After Hours You will never adjust the work date and time on a Remark notice it will show the current date and time the remark is processed Remark ELECTRIC INSTALL SERVICE Work Date amp 01 03
79. n working days in advance Other ype of notices that naniii can be scheduled in advance will be a Subaqueous notice 20 full working days in advance and a Meet notice 12 full working days in advance St County Place RICHLAND COLUMBIA State This field is defaulted to SC since SC811 only processes locate notices for South Carolina County This field is for the County the work is taking place in You may type in the first couple letters of the county name or use the drop down list for a selection to choose from When a location is in two counties or if the site marker buffer of any of the draw tools Point Line or Polygon crosses a county line you will need to process a notice one for each county and make the following notation in Instructions section This site location 1s on the or near the enter one county here enter the second county here county line and number of notices are being made for this location Place This field is for the closest city town the work is taking place in Type in the first couple of letters of the city town name or use the drop down list for a selection to choose from If the name of the city town is not provided in the drop down manually type it in Never save a notice with the town listed as RURAL 17 When typing in these fields do not put 2 ac am Sth spaces in front or behind the Address 105 MAIN ST information Doing so can affect the mapping process Ad
80. ou will have to call information 411 for a telephone number 40 Once the member operator is determined you will need to click the Add Member icon bar The pop up menu appears select the member by placing a check in the box to the left of the member you ADDING MEMBER OPERATORS Before submitting the locate notice Make sure the facility operator requested to be added are Members by referring to the SC811 member list lacy Add Member on the tool need to add Once added the member operator will have a green plus sign beside it Add Member x GREENVILLE Member Code Phone Facilities Facility Ameresco Palmetto LLC AMP61 864 949 6161 Gas Cable Anderson Regional Joint Water System ARJ34 864 332 6534 Water South Carolina Electric and Electric AT amp TIT ATTO9 800 241 3624 Phone Fiber Gas Gas Fiber Big Creek amp Hammond BCH49 864 847 4957 Water Kat F Gas Belton Honea Path Water Authority BHPW74 864 369 7442 Water Gas Locator Blue Ridge Electric Cooperative Inc BLUROO 800 240 3400 Electric Carolina Gas Transmission Natural Gas Berea Public Service District BPS46 864 294 4849 Sewer CGOT O Other Broad River Electric Cooperative BRE32 866 687 2667 Electric Gas Phone Blue Ridge Rural Water BRRW22 864 895 1719 Water Propane Gas AT amp TID BSZT29 BSZT29 800 778 9140 Phone Fiber Centurylink Rural Water City of Greenville CGR12 864 467 4335 Sewer es _ Sewer Clinton Newberry Natural Gas Aut
81. ouths Carolina Call 811 Before you Dig GeoCall Remote Training Manual Revised 01 30 2014 Page 38 Add Member pop up box 03 17 14 Pages 17 23 and 27 Add County Line Rule 08 26 14 Page 24 amp 39 Point Address using Draw Polygon Page 55 57 360 Positive Response amp Code Card Page 42 43 Add New Map Icons 1 6 15 DIRECTIONS TO SOUTH CAROLINA 811 810 Dutch Square Boulevard Suite 320 Columbia SC 29210 I 20 East Take exit 63 Bush River Road turn right onto Bush River Road Follow Bush River Road and turn left onto North Arrowwood Road between Frank s Car Wash and Schlotsky s Deli This road will make a right curve and then the name will change to Dutch Square Boulevard Dutch Center Building will be across the street from Dutch Square Mall You may enter the building on either side or around the back The elevators are located in the middle of the building Take the elevator to the 3rd floor Turn left when coming out of the elevator and SC811 is at suite 320 on the left I 20 West Take Exit 65 Broad River Road turn left and cross back over the interstate Stay in the right hand lane After passing Arby s turn right onto Bakersfield Road at the next stoplight Bakersfield Road turns into Dutch Square Boulevard Dutch Center Building will be across the street from Dutch Square Mall You may enter the building on either side or around the back The elevators are located in the middle of the building Take th
82. r 1209140024 12 09 14 0024 Year Month Day of Month Sequence Number 44 The Update date and Expiration dates The dates are located under the Remarks section of the notice Remarks Update Expires 09 09 2013 09 12 2013 UPDATE DATE The Update date is the last date by which the locate notice can be updated Locate notices must be updated by 11 59 pm on the Update date or the locate notice will then be considered a late update and you will have a lapse in your digging coverage After updating the notice the system will re calculate the new 3 full working days notice not including the day the notice is entered which is the Work Date and Time the new Update date and new Good Through date When updating the notice on the 12 working day the notice is good for an additional 15 working days with no elapse in your digging coverage A new locate notice will need to be issued if an extension is needed any time after the 12th working day the Update date EXPIRATION DATE The Expiration date is the last date time for which the notice is valid The notice is valid for 15 working days from the 3 full working day notice not including the day the notice is entered The time is calculated through 11 59 p m on that 15th day The notice is termed Expired after the 15 day is if an update locate notice was not issued on the 12 working day of the notice 45 REPLICATE AND UPDATE a Update Replicate Actions view
83. re selected Draw point selected then it will change to Draw Point wy Pan Pan will move the map is selected direction place pointer on map left click Measure Line p hold and drag the map in the direction you would like to view ewan Measure Line measure line in either English or metric units Draw Point marks work area marked with a point and show buffered area is 250 feet effective 10 8 14 Draw Line draw the area of work with a line and shows buffered area is 1 Draw Line be Draw Polygon Identity 250 feet effective 10 8 14 2 Add Note Draw Polygon draw the area of work with a polygon and shows buffered lt b View Note area is 50 feet Identify Click on a street to see name and county Add Note Do Not Use View Note Do Not Use This tool will turn the red X on a single 911 address an Intersection or the road selected which has to red into an actual site marker It only works for the Point tool or the Line tool When using this tool the road selected needs to be less than 1320ft in length Binoculars will search the map for streets and or map notes on the SC811 map The will display a large map with no street information Note CTL ATL M still shows the original way with work info hidden To close the view click back on the same button These buttons are The button will display a large map with the work information on the top Currently Deeley ee there is no control button to allow you to
84. rground lines marked by SC811 Member operators and or Locators to ensure safety to the community and excavators who will be performing the digging work SC811 does not have positive response with the Member operators Locators as to when the area has been marked Itis the excavators responsibility for checking the site for flags or paint at the 3 full working days notice The excavator can contact SC811 if lines are not marked within the 3 full working days notice date and time NORMAL This is a locate request taken in a normal routine The South Carolina State Law requires a 3 full working days notice not including the day the notice is entered excluding weekends and holidays to respond If more than 3 full working days notice not including the day the notice is entered is requested it can be scheduled up to 12 full working days in advance and will expire in 15 full working days from the date it is scheduled This notice type can be entered 24 hours a day 7 days a week Refer to page to page 12 for more information SURVEY This locate request is a normal excavation notice with a 3 full working days notice not including the day the notice is entered excluding weekends and holidays A survey locate notice is for survey purposes which includes digging This notice type can be entered 24 hours a day 7 days a week Refer to page to page 13 for more information MEET This is a locate request taken when a caller requests for locators to meet on
85. rn of SC811 Additional Info Damage Emerg Addresses In Instructions This box will need to be If Yes How checked when multiple addresses are provided on the notice SC811 Use Only Fields First time Caller Learn of SC amp 11 Additional Info Damage Emerg and If Yes How Work Location Information This section is for the actual work site information type of work taking place Notice type marking instructions special notations directions company doing the work and duration The most important this to remember when entering information on the locate notices is that this is a legal document Make sure that all information is entered accurately and mapped according to the information provided regarding the work site Mapping the location incorrectly can affect member operators who need to be notified This could result in someone getting hurt and unnecessary cuts to underground utility lines Work Location Type Work Normal LANDSCAPE INSTALL OR TILI Work Date amp 09 19 2012 CA 11 59 PM Y Time St County Place SC RICHLAND COLUMBIA aa Address 810 DUTCH SQUARE BLVD Intersection N ARROWWOOD DR Directions ADDITIONAL ROAD BROAD MARK ENTIRE PROPERTY Instructions RIVER RD LANDMARK NEAR THE MALL Notice Type This field is used to indicate the type of notice that needs to be processed This field will automatically populate as Normal when ew A has been selected To change the Notice Type
86. s type of notice is where the work will take place under a body of water including rivers streams lakes waterways swamps and bogs This notice requires a 10 full working day notice not including the day the notice is entered excluding weekends and holidays and may be scheduled up to 20 full working days in advance if there is a need to give more than the scheduled 10 full working days notice Be sure to make note in the Instructions section of the change of the 10 full working days notice and when the digging work is scheduled to begin On Subaqueous Notices the Tolerance Zone is 15ft out either side of an indicated facility This notice type can be entered 24 hours a day 7 days a week Refer to page to page 50 for more information To create a Subaqueous locate notice New Click New Icon Verify Notice Type is Subaqueous 3 Fill out all fields and provide detailed marking instructions You will always need to include the following information 4 Directions used for additional roads alternate street names directions to work site and landmarks 5 Instructions marking instructions special notations for locations and any other information pertaining to the locate request 6 Plot the area of the work site location on the map 7 Verify all information on the locate notice before Saving NO Save and Close 8 If processing a single locate notice you may click on the icon The locate notice number will generate and must be given
87. section and add the following statement No meet needed on Update Jl CONTRACTOR UPDATE Contractor Update is used for when a company is calling in to Update the notice for more digging time on the 12 working day by 5 30pm but the locate notice was called in by another company The company calling in to update the notice has to noted on the notice for you to be able to take over the ticket and All the information on the notice cannot be edited and has to stay the same to perform this action If anything changes on the work site location a new notice will need to be created When using the Contractor Update notice type it will allow you to transfer the worksite information from the existing notice into the company information that is updating the notice When this notice type is selected it will remove all the information on the left hand side of the notice Company Information Caller Site Contact Information Done By and Done For You will need to change this information into the company information updating the notice After this change over has been made that company can follow up on the notice as needed Remark No Show etc Also if the notice needs to be updated for more digging time again you will select the notice type as Update and not Contractor Update This notice type can be entered 24 hours a day 7 days a week Refer to page to page 14 for more information Work Location Type Work Contractor Update FIBER OP
88. t Which side s of the road to mark Total footage In which direction the markings need to be done north east south west etc Below is an example of the break down of footage when more than a quarter of a mile needs to be marked TICKET 1 Starting at the intersection of Arrowwood Road and Dutch Square Boulevard mark both sides of Dutch Square Boulevard for 1320 feet going north toward Broad River Road TICKET 2 Starting at a point of 1320 feet north of the intersection of Arrowwood Road and Dutch Square Boulevard mark both sides of Dutch Square Boulevard for 1320 feet going north toward Broad River Road TICKET 3 Starting at a point of 2640 feet north of the intersection of Arrowwood Road and Dutch Square Boulevard mark both sides of Dutch Square Boulevard for 1320 feet going north toward Broad River Road TICKET 4 Starting at a point of 3960 feet north of the intersection of Arrowwood Road and Dutch Square Boulevard mark both sides of Dutch Square Boulevard for 1320 feet going north toward Broad River Road Work is being done on a road from one intersection to another intersection or for a certain distance St County Place SC RICHLAND COLUMBIA Address DUTCH SQUARE BLVD Intersection N ARROWAWOOD RD Directions BAKERSFIELD ROAD IS NEAR START FROM N Instructions THE AREA ARROWWOOD RD MARK BOTH SIDES OF DUTCH SQUARE BLVD FOR 500FT Remarks FOOTAGE SEGMENTS Miles F
89. the County Place Address the Street the Intersecting Street and the mapping of the previous locate This step is optional Complete the notice using the above instructions An example of the Work Location section on a Normal notice Work Location Types Vvork Normal ia CATV FIBER OPTIC INSTAL Work Date amp og 19 2012 Fa 11 59 PM o Time St Counts Place Sc a RICHLAND na COLUMBIA Address B10 DUTCH SQUARE BLD Intersection N ARROW OOD DR h Directions ADDITIONAL ROAD BROAD MARE EN TIRE PROPERTY Instructions RIVER RD AND BAKERSFIELD Remarks Making notation of requesting the area to be marked asap or before the 3 full working days notice is against SC811 guidelines 12 SURVEY This type of notice is a 3 full working days notice not including the day the notice is entered excluding weekends and holidays and is entered when there is a need to plan a large project to be done in the near future This notice is processed the same as a Normal notice except notice type will be Survey Survey notices are used for survey purposes and does cover digging For example Installing property stakes This notice type can be entered 24 hours a day 7 days a week Refer to page to page 50 for more information To create a Survey locate notice l 2 3 New g Click New Icon Verify Notice Type is Survey Fill out all fields and provide detailed marking instructions You will always need to include the follow
90. treet field you will not include State US or SC The abbreviation for Highway will be entered in the Street field in this case For example Caller gives SC Hwy 1Enter Hwy 1 in the Street field In some cases SC 811 map may not acknowledge the highway number In this case ask the caller if the highway also has an actual highway name If the highway does have a name you will make notation in the Instructions field Address F HWY 100 Highway Entering Interstates When entering interstates you simply enter I space then the number in the Street field I 26 You will not have to spell out Interstate Address TE Interstate Entering Unknown If the work is taking place along a cross country right of way railroad tracks interstate ramps streets that are not named and unknown alleys UNKNOWN goes in the street field and in the Directions section you will need to specify what the unknown is representing and where it is located Address UNKNOWN Unknown Entering Secondary Roads When entering these types of roads in the Street field you will enter S 1 11 The first number will be the county number and the second number is the actual road number In these cases SC 811 may not 18 acknowledge these types of roads In this case ask the caller if this road has an actual road name If the road does have a name you will make notation in the Instructions field Type 4 box This field is for th
91. ts you will receive SWEET For example aa You will receive a wide range of results under the Searched Results located on the right side of the screen The will range from Exact Streets Similar Streets Streets that begin with Similar Addresses and Map notes Search Results F Similar Streets 5 9 Street Begins With aQ SCIOTO DR COLUMBIA aC SWEET BAY DR COLUMBIA aC SCOTT ST COLUMBIA SWEET BRANCH CT SAINT ANDREW C S SCOTT RD RURAL RICHLAND SWEET GUM RD COLUMBIA aQ SCOTTY CIR EASTOVER 4 SWEET GUM CT COLUMBIA 4 SEA DOO DR CHAPIN HC SWEET JASMINE CT COLUMBIA aQ SHADY LN IRMO SWEET KNOLL CT COLUMBIA aC SHADY LN COLUMBIA 3 C SWEET THORNE RD IRMO 3C SOUTH DR RURAL RICHLAND 4 SWEET THORNE CIR IRMO 3C SOUTH ST COLUMBIA SWEET THORNE CT IRMO Map Notes OL SWEETBAY TRL COLUMBIA C SWEET GRASS LN RICHLAND COLUK yO SWEETBERRY CT IRMO Cl SWEET LAND COURT RICHLAND COL Ql SWEETBRIAR RD COLUMBIA C SWEET MELODY LN LEXINGTON RED Cl SWEFT WATFR SURMWRICHI ANIWHOE HC N SWEETBRIAR LN COLUMBIA Once you have selected your choice the map results will start performing as normal which means the road you selected will have its intersecting roads under it or if you choose a Map note the map will automatically go the note selected 39 Member Section Once the work site location has been plotted on the map the affected member operators will show in this section and will r

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