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Scantronic-9752-user-guide - Chris Lewis Fire & Security

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1. 40 Company Name Contact Number Day Control Unit Model Contact Number Night Exit Time B C D Bell Duration Partitioned or Single System Engineer Reset Dual Key PA Communicator Fitted Enabled Fire Medical Meets DD243 2004 Meets PD 6662 prEN 50131 1 2004 Note If this table has not been completed ask your Installer for the information Page 28 497100 Issue 2
2. Forbikobler Keypad Set 12 Access Codes Investigating Setting Problems 13 Proximity Tags Detector Active Setting Time and Date Other Problems Appendix Log Messages had Unsetting the System 15 Ce le General Procedure 15 Your Installation Keyswitch Unset 16 Telecommand Unset 16 9853 9752 9751 Hardwired Control Unit User Guide This document applies to control panels using software version 4 x Cooper Security Ltd 2005 Every effort has been made to ensure that the contents of this book are correct However neither the authors nor Cooper Security Limited accept any liability for loss or damage caused or alleged to be caused directly or indirectly by this book The contents of this book are subject to change without notice Printed and published in the U K Page 2 497100 1 Introduction Alarm System The alarm systems described in this book comprise a control unit model 9853 9752 or 9751 one or more keypads and various detectors The control unit houses a main controller power supply stand by battery and communication device It is normally fitted in a safe place out of sight for example under the stairs The detectors are installed in various places or zones around the premises If something t
3. 4 Special Functions Proximity Tags Each normal user Users 2 to 50 can have a tag an access code or both You cannot assign a tag to the master user U01 the installer U00 the guard U50 or the duress code U51 You set up a tag in a similar way to an access code see page 25 Instead of entering a new access code for the user present the tag The system learns the identity of the tag and links it to the user number The keypad confirms that the tag has been learned with a double beep You delete a tag in exactly the same way as an access code When you key in 0000 it deletes both the tag and access code for the displayed user Setting Time and Date Note Only the master user U01 can set the system time and date The control unit contains an internal clock calendar that runs as long as there is power present mains or stand by battery The system uses this clock to record the time and date of events in the log If the mains power supply fails while the stand by battery is low you may need to correct the time and date If your country uses summer and winter time you may need to adjust the time To set the time and date 1 Keyin the master user access code 2 Press 6 The display shows the date DOA M11 Y99 3 Key in two digits for the day followed by v 4 Key two digits for the month 01 for January to 12 for December followed by Vv 5 Key in two digits for the year followed by v The dis
4. Control unit memory damaged Expander tamper reset Expander tampered with Expander disconnected Expander reconnected Forbikobler keypad disconnected Forbikobler keypad reconnected 497100 Message F Tamper Fire Reset Fire Z Alarm Fire Z Rstr Forbi I F Tamper Forbi Lp Tamper Fr K Alarm Frb I F Tamp Rst Frb Lp Tamp Rst Global T Restore Global Tamper K Excess Keys K Missing K Restore K Tamper Key Box Cls Z Key Box Opn Key Sw Set KeySw Unset Lid Tamp Restore Lid Tamper Low Bat Z Low Bat Z Rstr Low Batt Rstr Low Batt Rstr Z Md K Alarm Meaning Forbikobler keypad tampered with Fire alarm reset Fire alarm on zone Fire alarm on zone restore Forbikobler interface tampered with Forbikobler loop tampered with Fire alarm started at keypad Forbikobler interface tamper reset Forbikobler loop tamper reset Global zone tamper alarm reset Global zone tamper alarm Incorrect access code entered more than four times at keypad Keypad disconnected Keypad reconnected Keypad tampered with Keybox on zone closed Keybox on zone open System set by keyswitch on level partition n System unset by keyswitch on level partition n Control unit lid tamper reset Control unit lid tampered with Low battery detected on transmitter Low battery reset on transmitter Low battery detected on control unit Low battery reset
5. Description Access code not tag 4 Set up access codes and proximity tags plus 6 Set the time and date Calling Downloader Your installer may set up your alarm system using a program called Downloader running on a computer connected to the telephone network and ask you to instruct your alarm system to telephone Downloader using one of two numbers programmed into the control unit To start the call 1 Key in an access code or present a tag 2 Press 0 The display shows Call CS 3 Press 1 or 2 your installer will specify and then v Your system calls your installer s computer and may be connected for several minutes While Downloader is connected the keypad display shows the time and date 497100 Page 19 4 Special Functions Viewing Alerts The system records alarms faults and tampers as alerts It usually displays the first alert automatically when you unset the system but you can view alerts at any time by pressing 1 Viewing an alert acknowledges it The Alert lamp A flashes for unacknowledged alerts and glows for acknowledged alerts If the condition that caused the alert still exists the alert message shows Active If the condition no longer exists the message shows Inactive To view alerts 1 6 Key in an access code or present a tag If the A lamp is glowing or flashing there are alerts The system may display the first alert or it may show how many alerts exist f
6. The default names are in the form User nn You can change the name when you set the access code In step 3 of the procedure on page 25 the display shows the current user name with a flashing cursor under the first letter Enter letters one at a time in the same way as when texting on a mobile phone by repeatedly pressing a key until the required letter is displayed To move right press C To move left press D 1 None 7 PQRS 2 ABCAAA 8 TUV 3 DEF 9 WXYZ 4 GHI 0 Space amp 5 JKL C Move right 6 MNO D Move left To delete a whole name move to the first character and press D When you have entered the name press V to continue with setting the code Assigning a Duress Code If your system is connected to an ARC you may want to give a duress code to some users as well as their access code The duress code is designed to send a silent communication if a user is forced to unset the system by an intruder It has to be enabled by your installer When unset with a duress code instead of an access code the system appears to respond normally but the control unit sends a silent communication to the ARC A user who has the duress code can use any of the system s facilities The duress code is assigned to U51 and when the control unit leaves the factory is inactive and set to X051 To activate it assign a new code to U51 using the same procedure as for assigning codes to other users Installer Command 49 Page 26 497100
7. and off The display shows for example Chime ON When you turn chime on the keypad confirms with a double beep e 3 Press V Testing the Sounders You can test that the sounders and strobe are working The system turns on each sounder in turn for three seconds Note The strobe flashes for 10 seconds to give you time to see it 1 Key in an access code or present a tag 2 Press 8 to start the test The display shows Test Bell Test Strobe Test Speaker Test Keypad 497100 Page 23 4 Special Functions Testing Zones You can set the system so that it will allow you to walk around and test each of the detectors a walk test Do this when the premises are empty to avoid other people triggering movement detectors before you do which would confuse the results of the test If a detector fails the test contact your alarm company and ask them to check the system Notes 1 You can abandon the test at any time by pressing v 2 You cannot test 24 hour zones including Fire and PA or tamper circuits with this command If you wish to test them contact your alarm company To test zones 1 Key in an access code or present a tag 2 Press 9 This display shows Walk Test 3 Walk around your premises and trigger the detectors in turn excluding 24 hour and PA zones When you trigger a detector the keypad and A Zone 02 internal sounder give a short
8. or window is still open the system will not set see page 13 If you find that your detectors generate false alarms immediately after you leave the premises this may be because they are detecting air movements when the exit door is closed You may need to ask your installer to increase the Final Exit Settling Time 3 Installer Commands 39 62 72 and 76 Installer Command 182 497100 Page 9 2 Everyday Operation General Procedure To set the system 1 2 3 Secure all doors and windows At the keypad key in an access code or present a tag In a single system The display shows for example System OK Set Press the appropriate level key Note If you press Y without a level key the system sets Level A Full Set In a partitioned system The display shows for example SURCed OK Set ABCD Press the appropriate partition key or keys and then press y when the required partitions are displayed If you have omitted a zone see page 21 Omit Zone 03 the display shows for example Set ABCD Press V to continue with the zone omitted If you do not want to omit it press X to exit During the exit procedure the keypads give Setting ABCD 009 a continuous exit tone The tone may be X intermittent if the final door is open L Jj If you hear an intermittent tone from the keypads or internal sounder and the final door is not open a detector is bei
9. set level s or partition s set The second line shows Installer configured text often the control unit model number The display may show only time and date until a user is identified IMPORTANT NOTE Dual key alarms Level partition Exit key Enter key Pressing two keys selection keys Press to Press to together can initiate Press to select cancel a confirm a alarms if these are levels or command command enabled see page 32 partitions sequence sequence Panic Press 1 and 3 together Medical assistance Press 4 and 6 together Fire Press 7 and 9 together Figure 1 9930 LCD Remote Keypad 497100 Page 5 1 Introduction These may show nothing until a user is identified Alert lamp see page 20 Flashes to highlight unacknowledged alarm fault or tamper conditions Glows for acknowledged conditions Goes out when all Service lamp Glows if the System needs an Installer reset Mains lamp Glows when using mains power Flashes when using stand by battery Level partition selection keys Press to select levels or conditions are rectified partitions 2 line 16 digit liquid crystal display The first line shows unset time and date Enter key set level s or Press to partition s set The second line shows Installer configured text confirm a command sequence often the control unit model number The display may sho
10. time the keypads give a galloping entry tone to warn you that the timer is running If you exceed the entry time an alarm will occur Your installer will have ensured that the entry time for each entrance is long enough for you to enter by the designated entry route get to the keypad and unset the system If an entry door is fitted with a lock switch the keypad gives a continuous exit tone when you unlock it and if you lock it again the system remains set it is only when you open the entry door that the entry timer starts and the keypads give the entry tone General Procedure To unset the system 1 Enter through the designated entry door and go to the keypad As you enter the premises the system starts the entry timer and the keypads e give the entry tone 2 Key in an access code or present a tag In a single system all set levels are unset In a partitioned system the display shows Unset ABD which partitions are set for example 9x5x 3 Press the appropriate partition key or keys if required followed by v The entry tone stops and the system gives a double beep O The system or partition is now unset 497100 Page 15 2 Everyday Operation Keyswitch Unset If your system is fitted with a keyswitch you can use it to unset Level or Partition A With a three position keyswitch switching from Part to Off unsets Level B single system only You do not need to enter an access code or p
11. 20 497100 Page 7 1 Introduction About this Guide The rest of this guide tells you how to use the system 2 Everyday Operation Tells you how to set and unset the system 3 After an Alarm Tells you how to switch off the sounders after an alarm view what caused the alarm and reset the System so that it can be used again 4 Special Functions Tells you how to use more advanced features some of which are available only to the master user Page 8 497100 2 Everyday Operation During installation your installer programs the system to create an exit route and entry route for your premises When setting the system you must follow the exit route When unsetting the system you must follow the entry route If you stray from these routes you may cause a false alarm Setting the System There are several different methods for setting the system Each level or partition can use a different method although not all methods are available in all cases Your installer will have selected the methods that suit your site best The possible setting methods are Timed Set Instant Set Final Door Set Keyswitch Set Lock Set Telecommand Set Terminated Set Forbikobler Keypad Set Silent Set The setting procedure is similar for each method and shown on page 10 Subsequent sections describe the specifics of each setting method If you try to set the system while something is triggering a detector in the protected area for example a door
12. 6 497100 3 After an Alarm Responding to a Fire Alarm IMPORTANT The system gives a fire alarm by sounding a two tone warning from the keypads and Fire 202 Alarm 9x5x alarm sounder The display shows for example 1 Evacuate the premises Do not attempt to unset the alarm 2 If there is evidence of fire call the Fire Brigade 3 Only when the premises are safe proceed as for other alarms Responding to other Alarms When your system raises an alarm other than a fire alarm you must e Unset the system as normal to switch off the sounders and strobes e Reset the system ready for further use Note In a partitioned system you may not have access to unset all partitions but entering your access code or presenting your tag will silence all sounders The system logs the zone or zones that triggered the alarm and displays alerts on the keypad display The first zone is shown automatically when you unset the system View the others by pressing v to accept the Next prompt For instructions on viewing and acknowledging alerts see page 20 Your system may be configured for various types of reset e User reset Enter your access code or present your tag again to reset the system The system gives a double beep to confirm that it has reset e Installer reset If the display shows Call Installer contact your alarm company to arrange a visit e Remote reset If the display shows a reset code write d
13. 9x5x USER GUIDE 9955 27 52 9 5 HARDWIRED CONTROL UNITS p COOPER Menvier Contents 1 Introduction 3 Aborting False Alarms Alarm System sse 3 3 After an Alarm Keypad etn 4 Responding to a Fire Alarm Proximity Tags ciei fio iiinis ediad 4 Responding to other Alarms 723r Telecommand 7 4 Special Functions Mains Power Failures 7 Introduction About this Guide ssssss 8 Calling Downloader 2 Everyday Operation 9 Viewing Alerts Setting the System 9 Omitting Zones m General Procedure 10 Normal Alarm Zones Timed Set sese 24 hour Zones sssss Final Door Set Requiring User Code before Lock A Installer Code sssssssee 22 Terminated Set Reading the Log 22 Silent Set Turning the Chime On and Off 23 Instant Set Testing the Sounders Keyswitch Set Testing Zones Telecommand Set Setting up Users
14. ccess code or present a tag 2 Press 2 This display shows Omit Zone 3 Press the number of the zone you want to omit for example press 07 to omit zone 7 and then press y The sounder gives a double beep and Omit Zone 07o the display shows the zone number o followed by an o If you try to omit a zone for which this is Omit Zone 07X not allowed the display shows an X after the zone number 4 Press X to exit Note To include a zone that was omitted follow the same procedure Pressing V toggles between omit and include Normal Alarm Zones When you next set the system a message asks you to confirm that you want to omit the zone Press Y to set the system with the zone omitted Omission is not permanent when you next unset the system the control unit reinstates the zone You must omit the zone each time you prepare to set the system 24 hour Zones When you next set the system there is no message to confirm the omission 24 hour zones for example protecting a fire door remain omitted until you reinstate them from the keypad 1 Keyin an access code or present a tag 2 Press 2 followed by the zone number and then y 3 Press X to exit 497100 Page 21 4 Special Functions Requiring User Code before Installer Code You can specify that a user code must be entered before the installer code to access the installer menu This enables you to supervise installer activities 1 Key
15. ch you can use it to set the system If it is a three position keyswitch in a single system you can use it to set Level B The keyswitch initiates setting which then completes in accordance with the programmed exit mode You do not need to enter an access code or present a tag Note In a partitioned system you can set only Partition A Telecommand Set If your system is fitted with a radio expander and your installer has enabled the appropriate option you can use a telecommand to set the system If itis a single system you can use the telecommand to set Level B The telecommand initiates setting which then completes in accordance with the programmed exit mode You do not need to enter an access code or present a tag Figure 3 on page 7 shows the actions of the buttons on the telecommand Note In a partitioned system you can set only Partition A Forbikobler Keypad Set Your system may be programmed to use a special type of entry or exit zone called a Forbikobler zone The word forbikobler means bypass in Danish These zones are used to connect external keypads or access controllers If an exit is programmed as a Forbikobler zone with an external keypad a trigger from the keypad within the exit time stops the timer and sets the system Page 12 497100 Investigating Setting Problems This section offers general guidance but the configurable nature of 9x5x control units means that details of each alert and response vary If y
16. e or partitioned and how zones are allocated Your premises may be fitted with 24 hour zones and panic alarm zones If these zones are triggered the system will raise an alarm even if no level or partition is set 24 hour zones are often used to protect emergency fire exits 497100 Page 3 1 Introduction Keypad Your alarm system is fitted with a 9930 or 9940 keypad from which you can set and unset the system Figures 1 and 2 show the main features of these keypads Refer to 4 Special Functions on page 19 for information about other functions available from them The system will not accept commands from the keypad until you identify yourself with an access code or proximity tag It can store 50 access codes which may contain four or six digits giving secure access for up to 50 users If you enter an incorrect code press X to clear the display and try again If you enter an incorrect code four times all keypads will be locked for 90 seconds If you do not enter a command within 20 seconds the system leaves command mode You will need to enter your code again to continue Your installer may have set up your system to hide status information If so the display and lamps show no information until you identify yourself This prevents status information being used to compromise system effectiveness Proximity Tags So that you do not have to remember access codes your installer may have fitted your keypads with a device tha
17. f its special functions they do not need to be changed until they are assigned to users Do not assign access codes starting with zero That is use codes within the range 1000 9999 or 100000 999999 if using six digit codes Access Codes To set the access code for a user 1 Key in the master user access code 2 Press 4 The display prompts for the access code that you Old Code wish to change 3 Key in the code for example X023 the default code for User 23 and press V The display shows the user number U23 and the U23 User 23 user name User 23 If you wish to change the name use the keypad as described in Changing User Names on page 26 4 When the user name is correct press y User 23 The display shows for example 5 Keyin the new access code starting with a number User 23 4926 in the range 1 9 The display shows for example 6 Press y 7 In a partitioned system the display shows the Partn ABCD available partitions Press keys A B C and or D to assign the user to one or more partitions 8 Press V to store the new access code in this case 4926 Installer Command 56 497100 Page 25 4 Special Functions To delete an access code 1 Follow the procedure for setting an access code 2 In step 5 key in 0000 Changing User Names The system can store up to 12 characters for each user name including spaces and punctuation marks
18. he fault is still present If the display shows Set underneath the alert message press V to continue with setting If an installer reset is required the control unit lights the s lamp and the keypad sounds a repeating beep to warn you If the fault disappears the lamp goes out but the tone continues until you enter your access code If the fault persists and cannot be overridden the display shows Call Installer A mains power failure is an example of a technical fault that may be resolved without intervention in the alarm system A stand by battery failure is an example of a technical fault that requires an installer to visit If an alert indicates a communications failure for example Plugby Line Fail you may be able to set the system but then it may not be able to report any alarms to the ARC For more information on viewing and acknowledging alerts see page 20 Installer Command 28 Installer Commands 134 to 140 Page 14 497100 2 Everyday Operation Unsetting the System WARNING If you enter your premises and an internal alarm starts there may be an intruder You can unset the system from a keypad or keyswitch If your system is fitted with a radio expander and your installer has enabled the appropriate option you can also unset it with a telecommand When you open an entry door the system starts an entry timer There are four entry timers so that different entrances can use different times During the entry
19. in an access code or present a tag 2 Press 3 to toggle between requiring and not requiring a user code The display shows for example UserCode req OFF When you turn user code on or off the keypad confirms with a double beep e 3 Press Y i Reading the Log The system keeps a log of the last 700 events The Appendix on page 29 explains the meaning of the messages that may be logged To view the log 1 Key in an access code or present a tag 2 Press 5 The display shows a message describing the U01 Change U02 most recent event here for example user 1 has 00 42 18 04 2005 changed the access code for user 2 3 Press 1 to see earlier events 3 to see later events 4 to see the first event 6 to see the last event 4 Press X to stop using the log Note Neither an installer nor a user can erase the log In the log user codes are represented by numbers as follows U00 Installer U54 Telecommand U01 User 1 U55 Keyswitch U02 to U49 50 Users 2 to 49 50 U56 Remote reset U50 Guard code if set up U57 Download U51 Duress code U58 Virtual keypad U52 Control unit Downloader U53 Idle U59 Forbikobler Page 22 497100 4 Special Functions Turning the Chime On and Off Your system may be programmed so that a chime tone sounds when certain doors are opened while the system is unset You can turn this on and off 1 Key in an access code or present a tag 2 Press 7 to toggle chime on
20. n or closed The system sets seven seconds after you lock the final door There is no fixed exit time Note Lock Set is available only for Level A Full Set in a single system In a partitioned system any partition may be Lock Set Terminated Set Your installer may have fitted an exit terminate button This is usually outside beside the final door and you press it when you leave The system sets seven seconds after you press the button There is no fixed exit time Silent Set Some levels or partitions on your system may be programmed for Silent Set The system does not give an audible warning when it sets these but it gives a double beep at the end of the exit time to show that it is set Note Silent Set is not available for Level A Full Set in a single system In a partitioned system any partition may be Silent Set Installer Commands 44 65 75 and 79 Installer Command 182 Installer Command 182 Installer Command 182 o 40 wo 497100 Page 11 2 Everyday Operation Instant Set The area protected by a level or partition may not need an exit route or final door With Instant Set the system sets as soon as you press the appropriate key without waiting for an exit time The system gives a double beep to show that it is set Note Instant Set is not available for Level A Full Set in a single system In a partitioned system any partition may be Instant Set Keyswitch Set If your system is fitted with a keyswit
21. ng triggered see page 12 Leave by the designated exit route When you complete the exit procedure in E Set ABCD accordance with the setting method in use o 9x5x the system sets and gives a double beep Jj The keypad display shows which level or Set A partition is set 9x5x Note If you decide not to set the system key in your access code again or present a tag to unset it Page 10 497100 2 Everyday Operation Timed Set With Timed Set the system sets after a programmed exit time has expired The time starts when you press a level key in a single system or Y in a partitioned system or when you press v to accept an omitted zone Your installer will have made the exit time long enough for you to leave the premises and secure the final door When using Terminated Set see below your installer may have programmed the system to set after the exit time even if the exit terminate button is not pressed This ensures your premises are protected if you forget to press the button Final Door Set Your installer may have programmed the system so that closing the final door completes the setting sequence The system sets 7 12 seconds after you secure the final door There is no fixed exit time Lock Set Your installer may have fitted a special lock so that locking the final door completes the setting sequence The lock contains a switch so that the control unit can sense whether the lock is ope
22. on control unit Medical alarm started at keypad Appendix Message PA K Alarm PA Z Alarm PA Z Rstr RF Jamming RF Jamming Rstr RF Sup Fail Z RF Sup Rstr Z Set Fail Z Smk Det Alm Z Smk Det Res Z Soak Fail Z System Rearmed System Startup System Tamp Rst System Tamper Tamper F Rstr Tamper K Rstr Tamper Z Tamper Z Tamper Z Rstr Tech Z Alarm Tech Z Rstr Tel Line Fault Tel Line Rstr Telecmd Low Bat Telecmmd PA Test Call Test Call U Set U UnSet Page 30 Meaning Panic alarm started at keypad Panic alarm started in zone Panic alarm reset in zone Radio jamming detected Radio jamming reset Radio supervision failure detected in zone Radio supervision failure in zone reset System failed to set because of fault in zone Smoke detector alarm in zone Smoke detector alarm reset zone Soak test failed in zone System rearmed after an alarm Power applied to system System tamper reset System tamper Forbikobler keypad tamper reset Keypad tamper reset Zone tampered with Tamper in zone during the day Zone tamper reset Technical alarm in zone Technical alarm in zone reset Line fault on telephone line Line fault reset on telephone line Low battery in 723r telecommand Panic alarm from 723r telecommand Test call made Test call at a specified interval User set level par
23. or example Press 1 to view the alerts The display shows the first alert for example Here Inactive indicates that the mains power supply has since been restored Press V for Next to view the next alert The display shows the second alert for example Here Inactive indicates that the tamper switch has since been closed Press V for Next to view the next alert The display shows the third alert for example Here Active indicates that the battery is still missing The amp lamp will also be lit and there will be an intermittent audible warning If you have viewed all alerts and installer action is required for example to fit a new battery the display shows In this case contact your alarm company If you have viewed all alerts and no installer action is required the display shows date and time for example In this case use the system as normal Page 20 497100 3 Problem s Set ABCD MAINS Fail Inactive Next Lid Tamper Inactive Next Battery Missing Active Next a Call Installer 9x5x 18 04 2005 14 45 9x5x 4 Special Functions Omitting Zones Your system may be programmed so that you can omit individual detectors This enables you to ignore alarms coming from faulty detectors in non critical positions Refer to the table on page 32 to see which zones can be omitted in your system To omit a zone 1 Key in an a
24. ou need assistance to resolve a problem contact your installer Detector Active If something is triggering a detector at the end of the exit procedure the system will not set Depending how your installer has set up the system internal or external sounders may operate The display shows which zone or zones is active To set the system 1 2 Enter your access code or present your tag to silence any sounders Go to the zone shown on the display see example and find out what is triggering the detector If possible remedy the fault Return to the keypad and set the system again If no other detectors are active the system sets If other detectors are active repeat steps 1 to 3 If the system still will not set call your installer Installer Command 27 497100 2 Everyday Operation Zone Open Zone 03 203 Page 13 2 Everyday Operation Other Problems The system informs you of problems through alerts These are warnings communicated through the keypad display and lamps If your system is set up to hide status information after 30 seconds enter an access code or present a tag to activate the keypad display and lamps Depending on the nature of the problem you may need to reset the system or call an installer to do this for you see page 17 Your installer may have set up your system to enable you to override some faults in which case you will be able to set the system while t
25. own the code and call your ARC You will be asked to verify your identity the circumstances and the code If no intervention is required from an installer you will be given a code to enable you to reset the system 497100 Page 17 3 After an Alarm Your installer may have enabled a guard which is someone who is authorised to unset the system only after an alarm Your installer may have set up your system to dial a number in an alarm and send a beep Up to 15 calls may be made to confirm the alarm If you have a 9853 control unit see page 32 the person taking the call can press 5 on the telephone keypad to acknowledge the notification and stop further calls With other models the full sequence of calls must be completed Installer Command 181 Installer Command 103 Installer Command 186 Page 18 497100 4 Special Functions Introduction As well as setting and unsetting the system you can perform a number of other functions from the keypad while the system is unset All Users Key Description Access code or tag 0 Call Downloader plus 1 View alerts 2 Omit zones 3 Require user code before installer code 5 Read the log of system events 7 Turn chime on and off 8 Test the sounders and strobe 9 Test the detectors Dual key alarms 143 Panic alarm PA check if these are 4 6 Medical assistance alarm enabled see page 32 749 Fire alarm Master User Only Key
26. play shows the time H17 M02 6 Key in two digits for the hour followed by Y Use the 24 hour clock 7 Key in two digits for the minutes followed by Y The display shows the new time and date 18 04 2005 14 45 9x5x 497100 Page 27 4 Special Functions Page 28 497100 Appendix Log Messages Message AC Fail AC Restore Al Conf Dis K Al Confirm Z Alarm Abort AntiMask Al Z AntiMask Rs Z AntiMask Tp Z AUX DC Fail AUX DC Fail Rstr Bad Checksum Batt Flt Rstr Batt Load Fail Batt Missing Bell Tamper Bell Tamper Rst Burg Z Alarm Burg Z Rstr Bypass Supr Codes Defaulted Comms Fail Defaults Loaded EEPROM Fail Exp Tamp Rst Exp Tamper Expander Miss Expander Rstr F Missing F Restore Page 29 Meaning Mains power supply failed Mains power supply restored Alarm confirmation disabled by lock switch Confirmed alarm on zone User aborted alarm Anti mask alarm on zone Anti mask alarm on zone reset Tamper on anti mask zone Auxiliary power failed Auxiliary power restored Control unit memory corrupted Battery reconnected Battery failed load test Battery disconnected Sounder tampered with Sounder tamper reset Intruder alarm on zone Intruder alarm on zone reset Supervision on zone bypassed Access codes returned to default values Communications failure Default values loaded for all commands
27. resent a tag Telecommand Unset If your system is fitted with a radio expander you can use a telecommand to unset the system Figure 3 on page 7 shows the actions of the buttons on the telecommand You do not need to enter an access code or present a tag Depending how your installer has set up the system you may be able to use the telecommand to unset the system from outside the premises In this case the entry time will not be used Depending how your installer has set up the system you may be required to use the telecommand for unsetting If you attempt to enter an access code the keypad will show the message Locked Out If after unsetting the system with a telecommand you hear an alert tone a gentle beep and see Tcmd Low Batt on the keypad the battery in your telecommand needs to be changed Enter your access code at the keypad to silence the alert tone Ask your installer to change the battery Aborting False Alarms If your system is connected to an ARC and you accidentally cause an alarm you normally have at least two minutes before the ARC calls the police Alarm Abort enables you to cancel a false alarm by entering a valid access code during this period which is set by the ARC If Alarm Abort is not enabled on your system and you often exceed an entry timer that is already set to the maximum ask your installer about Alarm Abort Installer Command 129 Installer Command 48 Installer Command 36 Page 1
28. riggers a detector the detector signals this to the control unit How the control unit reacts depends on whether the system is set or unset e When set the control unit raises an alarm whenever a detector is triggered The alarm might be a bell or strobe on the outside of your premises or it might be a silent signal over the telephone line to an Alarm Receiving Centre ARC e When unset the system does not raise an alarm if a detector is triggered Your installer can program the control unit so that your system is either e Single system You can set the system to one of four levels A B C or D Level A protects the whole of the premises covered by the detectors Levels B C and D each protect part of the premises while the rest is in use You cannot set more than one level at the same time e Partitioned system The premises protected by the system are divided into four partitions A B C and D Each partition behaves as a separate alarm system it can have its own final exit and entry route zone and it can be set and unset independently of other partitions One or more partitions may share a common area You can set one two three or four partitions at the same time Whichever type of system you have the control unit raises an alarm when a detector in a set level or partition is triggered Your installer allocates detector zones to levels or partitions during installation Refer to the table on page 32 to see if your system is singl
29. t reads proximity tags These tags are small slips of plastic that have electronic circuitry built into them When you hold a tag against a suitably equipped keypad the circuit inside the tag emits a radio code that the keypad reads Each tag has a unique code If the alarm system recognises the tag it allows you to do almost anything that you could do with an access code If the tag is not recognised you cannot use the alarm system When presenting a tag to a 9930 keypad make sure that it is touching the sensitive area to the left of the display Figure 1 The 9940 keypad has a proximity coil that makes the whole case sensitive to tags You can program the system to recognise up to 49 tags U01 the master user can only be assigned an access code a proximity tag cannot be assigned to this user For instructions refer to page 26 Installer Command 56 Installer Command 28 Page 4 497100 1 Introduction These may show nothing until a user is identified Sensitive area Alert lamp see page 20 Service lamp Mains lamp Present Flashes to highlight Glows if the Glows when proximity tags unacknowledged alarm System needs using mains by touching fault or tamper conditions an Installer power them to this Glows for acknowledged reset Flashes when area conditions using stand by Goes out when all battery conditions are rectified 2 line 16 digit liquid crystal display The first line shows unset time and date
30. tition User unset level partition 497100 Message U Change U U Delete U U Dload Fail U Duress U Off Site U On Site U Ptn Reset U Remote Dload U System Reset U Time Date U Z Omit U Z Unomit Meaning User changed access code for user User deleted access code for user Download by user failed Duress code entered by user Installer exited from programming mode Installer entered from programming mode User reset partition Download by user successful User reset system Time and date user reset the system User omitted zone User unomitted zone UserCode req off No user code before installer code UserCode req on User code before installer code XT ACFI Rst Z Mains power supply restored XT ACFI Z XT BatFl Rst Z XT BatFl Z in zone Mains power supply failed in zone Battery reconnected in zone Battery fault in zone XT Fault Z Rst Zone of type Fault reset XT Fault Zone XT LoBat Rst Z XT LoBat Z XT PwrFI Rst Z XT PwrFI Z Zone of type Fault active Low battery reset on radio zone Low battery detected on radio zone Power output fault reset in zone Power output fault in zone Notes Page 31 497100 Your Installation Zone Description Omit Chime Allow Entry Time o ojo A oo Po
31. tone The display shows A for alarm followed by the zone number of the detector If you trigger more than one detector the display shows the zone numbers in turn 4 Press y to stop the test when you have triggered all the detectors Setting up Users Note Only the master user U01 can set up users The system can store up to 50 different user access codes For security you should give one code to each person who has responsibility for setting and unsetting the system do not allow users to share codes In a partitioned system you can assign each user code to one or more partitions To distinguish users and conceal their access codes the log shows each user as a number for example U02 You can store a user name for each access code which is visible when the code is modified but not displayed or logged Page 24 497100 4 Special Functions When the system is delivered from the factory all access codes are set to default values Depending how your installer has set up the system access codes may contain four or six digits The default for the master user U01 is 1234 when four digit codes are in use and 123456 when six digit codes are in use this user is assigned to all levels or partitions The master user should change this immediately to a code known to no one else The other defaults are X002 for U02 through to X050 for U50 As default codes cannot be used to set or unset the system or use any o
32. w only time and date until Press to a user is identified cancel a command Sequence Exit key IMPORTANT NOTE Dual key alarms Pressing two keys together can initiate alarms if these are enabled see page 32 Panic Press 1 and 3 together Medical assistance Press 4 and 6 together Fire Press 7 and 9 together Figure 2 9940 LCD Remote Keypad Page 6 497100 1 Introduction 723r Telecommand If your alarm system has a radio expander connected to it you can use a 723r telecommand Figure 3 This is also called a remote setting device Transmit lamp Glows when sending a signal to the alarm system A Level A button A 9 Sets Level A full system in a Pressing Level A and single system sets Partition A in Unset buttons at the same a partitioned system a time starts a panic alarm if enabled see page 32 Ina partitioned system the Level B button alarm is in Partition A Sets Level B in a single system has no effect in a partitioned system B button Not used Unset button Unsets Level A full system in a single system unsets Partition A in a partitioned system Figure 3 723r Telecommand Mains Power Failures The control unit indicates mains power failures using alerts If the supply has since been restored the alert will show the condition as inactive For instructions on how to view and acknowledge alerts refer to page

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