PowerShield Defender
Contents
1. breaker at rear panel and reset if itis tripped Back up time is short none when power fails The unit stays on Input circuit breaker tripped battery when the utility is normal Reconnect the power cord to wall Input power cord maybe loose outlet properly 10 Warranty and Service transit Damage sustained in transit is not covered under warranty Mark the RMA on the outside of the package Warranty Condition 9 Return the defective unit by insured prepaid carrier to the address given to The standard warranty is TWO 2 years from the date of purchase The standard you by Technical support PowerShield procedure is to replace the original unit with a factory refurbished unit PowerShield will ship the replacement unit once the defective unit has been 11 Storage and Maintenance received by the service department or cross ship upon the receipt of a valid Operation credit card number The customer pays for shipping the defective unit to Defenders contains no user serviceable parts other than battery PowerShield PowerShield pays ground freight transportation costs to ship the pack If the battery service life 3 5 years at 25 C ambient replacement to the customer within Australian capital cities metro areas only temperature has been exceeded the batteries must be replaced WARRANTY SEVICE PROCESS Please contact your dealer or visit PowerShield web site 1 Review the problems discussed in the troubleshoot section of this manu2. 0 Vac Australia 177 290 Vac 50 60 Hz 5 Hz Voltage Range a D Ke C D ma Q lt J AS D OUTPUT Output Voltage 240 Vac Australia 240 Vac 10 AC mode tracks utility Battery Mode 50 Hz 1 50 Hz or 60 Hz 1 Hz Typical 2 6 ms 10 ms max Frequency Batt Mode Transfer Time Waveform Batt Mode Simulated Sine Wave Surge Protection BATTERY Output Voltage Regulation Frequency Range UPS amp Surge Protection ey D lt lt D Qo Z cC 3 D 12V SAH 02 Backup Time One PC load 120W 45 min Typical Recharge Time 4 6 hours recover to 90 capacity Humidity 0 90 RH 0 40 C non condensing Powershield part 990 1001 rev01 12 13
3. 1 Introduction Thank you for purchasing Defender 1200 1600 It is designed to provide safe and reliable power protection to your precious electronics equipment Before you start using the product please read this user s manual It contains AN g Power Ga Shield 2 Safety instruction P owe rS h le d Please read following safety instruction carefully before using Defender 1200 1600 Defender 1200 1600 A N ATTENTION ELECTRICAL SAFETY To prevent the risk of fire and electric shock install the product in a controlled PS D1 200 1 600 temperature and humidity indoor area where it is free from conductive contaminants J U se r S M rs n u al To reduce the risk of overheating of the product do not cover the cooling vent holes and avoid exposing the unit under direct sunlight or installing the unit near instructions relating to safety installation operation maintenance and warranty Please keep this manual in a safe place for future use the heat emitting appliances such as heaters or furnaces Do not connect non computer related equipment such as medical equipment life support system microwave oven vaccum cleaners Also since this unit output is not sinusoidal please do not connect AC line filters motors and other inductive capacitive equipment These equipment might damage the unit Do not plug the unit input cord to its own output Do not allow liquids or any foreign object to get inside the uni
4. al to www powershield com au support php eliminate common problems 2 Verify that no input output circuit breaker is tripped A tripped circuit breaker OX is the most common problem Be sure to deliver the spent battery to a recycling facility l or ship it to your dealer in the replacement battery packing 3 Ifthe problem still persists please call 1300 305 393 for technical support or material fill in the form in PowerShield web page for on line technical support Following details are needed for warranty claims Storage Model number Before storing charge the UPS 6 hours Store the UPS covered and upright in a cool dry location During storage recharge the battery in accordance with the following table Be prepare to troubleshoot the problem over the phone with PowerShiel prep P P ETG Storage Temperature Recharge Frequency Charging Duration technical support 25C 40C Every 3 months 5 If technical support found that the product is defective then the technical 400 450 Every 2 months support will issue a Return Material Authorization Number RMA Serial number The date of purchase gt e If the unit is under warranty repair is free If not there is a repair charge Pack the unit in its original packaging Pack properly to avoid damage during 10 11 12 Product Specification Product Specification MODEL PSD1200 PSD1600 CAPACITY 1200VA 720W 1600VA 960W INPUT Voltage Nominal 24
5. ase check polarity of battery terminals 9 Insert the battery back into the unit and put the metal plate back to the front of the enclosure Place the front panel and screw the battery door screw 10 Please recharge the unit for 6 hours before you turn the unit on 8 9 Trouble Shooting Please follow the trouble shooting section below If the problem cannot be resolved please check PowerShield FAQ web page or call our customer support for further assistance Problem Probable Causes Solution __ Recharge the unit for at least 6 hours Low battery l and try to start it again l l Replace the battery with Powershield LCD display not lit play Battery maybe faulty battery kit TEIE Check circuit breaker at rear panel Input circuit breaker tripped and reset ifitis tripped Continuous beeping Remove some equipment that is while unit utility is The unit maybe overloaded connected to UPS outlets and check normal load level indicator on LCD display The surge protection does not have Equipment maybe connected battery back up function Connect to Surge protection outlets your equipment to UPS outlet if itis required for battery back up Remove some equipment that is The unit maybe overloaded connected to UPS outlets and check load level indicator on LCD display Recharge the unit for at least 6 hours Low battery and try to start it again Replace the battery with PowerShield Battery maybe fault battery kit Check circuit
6. endly LCD Display See 6 Understanding Display section for detail 2 On Off Switch Turn on and off unit with and without utility 3 Resettable input circuit breaker Breaker will trio when there is overload short occurs at output of the unit Circuit breaker is rated at 10Amp 4 USB interface port Connect USB cable and computer Install NetGuard UPS monitoring software for advanced power monitoring 5 Full time Surge protection outlets These outlets do not provide battery backup when mains has failed The outlets provide continuous protection for surges and spikes Connect peripherals that do NOT need battery backup UPS and Surge Protection outlets These outlets provide battery backup power when main fails and unit is turned on Connect peripherals that need battery backup protection Do not connect Laser printers 5 Installation amp Start up Install the unit in the controlled environment area that is free from dust and has adequate air XXY Plug the AC input cord into the wall outlet and the unit will automatically start charging the battery Please allow 6 hours to recharge the battery D 6 hours lt E NEVER Connect a laser printer scanner to the UPS outlets This may cause damage to the unit The following types equipment may cause some problems since battery output of this UPS is not sinusoidal Inverter Transformer AC line filters and some PFC power supplies Total out
7. ll shut its output down j d L O On battery mode icon flashes Rapid beep one sec interval 8 Battery replacement Defender 1200 1600 have user replaceable battery feature Please read warning on the front page about battery safety and follow the steps carefully shown below Please use only PowerShield approved battery pack to maximize the performance of the unit 1 Shutdown all connected equipment and turn the UPS off by pressing on off button 2 Remove input cord from mains and remove all output cord from the UPS 3 Flip the UPS upside down There is a front door screw found on the front panel Remove the screw using Philips screw driver 4 Remove the front panel by grabbing the bottom edge of the front panel forward Remove hooks from the enclosure Please be careful not to apply excess force to the panel as it may cause damage to the LCD cable attached to it 5 There is a metal plate holding the battery pack in the enclosure Remove the metal plate from the unit 6 Pull tag of the battery pack and remove the battery from the unit 7 Remove Red Positive and Black Negative battery wires from the battery pack 8 Prepare new battery pack Connect Black Negative wire to the new battery black terminal and connect Red Positive battery wire to the red battery terminal Note You will see a small spark when you connect red wire to the battery This is normal as the unit charges energy to some component Ple
8. put power has exceeded 6 Understanding LCD display Overload status ECO 24 2 AC MODE the maximum power rating of the unit E Ki E gt D E INPUT OUTPUT Load level indicator flashes tr iE Qn f Constant Beeping OUTPUT ZI I at a ZI I a Ba O poo Ccolooo 68G Fault mode Please call for assistance when this Input Voltage meter On line mode Icon indicator appears Output voltage meter Load level indicator On battery mode Icon Battery level indicator Standby Mode rmv On Off button does not turn on The Li OUTPUT unit is connected to utility Battery J un waco Utility is stable and the unit is are being recharged 3 w supplying its power from utility No Beep No beep AVR operation TOI um The unit is boosting bucking input 7 Software Installation on 2 a cure voltage On line mode icon flashes every 1 1 Insert NetGuard CD into CD ROM drive and follow the on screen instruction If Auto start does not run then please run setup exe for the installation 2 When the installation completed NetGuard agent icon will appear on Task On battery 7p vec There is a power disturbances bar os Operation black out The unit is supplying 3 Once the installation is completed click plug icon found on the task bar and power from battery start the program Beeps 2 beeps every 30 sec Low battery status f vac Battery capacity becomes low The bl m unit wi
9. spose of batteries in a fire The battery may explode Do not open or Please keep the shipping materials in the event the product must be returned to mutilate the battery Released electrolyte is harmful to the skin and eyes a repair centre for service Abaitery can present a risk of electric shock and high short circuit current This unit contains no serviceable components other than battery Repairing of 4 Product Overview the product must only be performed by qualified service personnel e Following precautions should be observed before replacing batteries PowerShield Defender will protect your computer telephone system and other electronics devices from various power disturbances including black and brown out 1 Remove watches rings and other metal objects This product features user friendly LCD display that displays status of the product Front View 2 Use proper tools with insulated handles 3 Do not lay tools or metal parts on the top of batteries 4 Disconnect charging source prior to connecting or disconnecting battery terminals fo Make sure that the UPS is turn mpletely OFF er 5 ake sure that the UPS is turned completely O PowergsaiShield P 1 User friendly LCD Display 2 On Off Switch 4 2 Rear View 3 Resettable Input Circui Breaker Protection Outlets 5 Full Time Surge Protection Outlets 1 User Fri
10. t Do not place any liquid formed materials on the top of the unit or right next to it VERY IMPORTANT For safety purpose proper grounding is necessary during installation of the unit In order to validate your warranty it is essential that you register it Warranties must be registered online in order to reduce the leakage current below 3 5mA mease TEdISIEr yourwan aniy oy visting Hazardous due to electric shock Although unit is disconnected from the mains www powershield com au hazardous voltage may still be accessible through supply from the battery Battery connection should be disconnected when servicing the product J Do not attempt to open enclosure for modification and service there is no 3 Package Contents serviceable parts inside the unit other than replacing the battery from front panel You should have received the following items inside of package compartment Modification applied to this unit void product warranty PowerShield Defender 1200 1600VA unit PowerShield Defender User s Manual USB communication cable AN CAUTION BATTERY SAFETY NetGuard CD monitoring software When replacing the batteries use the same number and type of batteries See p g xP Note Before installation please inspect the unit and make sure that no damages www powershield com au for further information on replacement battery kit have occurred during transit If any damage is found please notify your dealer Do not di
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